{ "count" : 68451, "data" : [ { "id" : "6a2176c674d8ee00a0c1ad6a", "title" : "WFM - Workforce Analyst, IT Services Global Workforce Planning", "company" : "Amazon.com Services LLC", "industry" : "Business Intelligence, Planning/Development, ecp", "salary" : { "min" : 55800.0, "max" : 97600.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Texas, USA", "locations" : [ "Texas, USA" ], "timestamp" : "2026-06-15T01:04:39.569", "fingerprint" : "29ffddd5ba13fe86a643545276db2fd35d58e6df0b68bc060fd645bed04573a1", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10438999/apply", "externalId" : "42f9eca8-7398-4a58-b8f2-f07553f8ac05", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Texas", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "technicalSkills" : "Excel, Tableau, SQL, ETL", "professionalSkills" : [ "Capacity planning", "Workforce management", "Process mapping", "Optimization techniques", "Data driven decisions", "Tactical workforce planning", "Service levels", "Productivity targets", "Business drivers", "Volume forecasting", "Staffing levels", "Work units", "Non-productive time", "Workflow processes", "Process automation" ], "hardSkillsList" : [ "Data reporting", "Staffing analysis", "Performance analysis", "Action plans", "Metric development", "Methodologies sharing", "Data needs", "Workflow improvement", "Process automation" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Data reporting", "level" : "intermediate" }, { "name" : "Staffing analysis", "level" : "intermediate" }, { "name" : "Performance analysis", "level" : "intermediate" }, { "name" : "Action plans", "level" : "intermediate" }, { "name" : "Metric development", "level" : "intermediate" }, { "name" : "Methodologies sharing", "level" : "intermediate" }, { "name" : "Data needs", "level" : "intermediate" }, { "name" : "Workflow improvement", "level" : "intermediate" }, { "name" : "Process automation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Workforce management, Capacity planning, Data analysis", "majorSkillsList" : [ "Workforce management", "Capacity planning", "Data analysis" ], "coreResponsibilities" : "Generate data, Create data, Maintain data, Run what-if scenarios, Analyze data for performance, Recommend actions, Support action plans, Monitor staffing levels, Handle incoming work units, Plan non-productive time, Record metrics, Report metrics, Develop relationships, Share standard methodologies, Identify hot spots, Minimize impacts, Provide internal customers information, Provide internal customers data, Evaluate workflow processes, Implement workflow processes, Automate processes, Monitor adherence", "teamCollaboration" : "Cross-team collaboration; Operational teams; Support teams; Leadership partners; Workflow partners; Capacity partners; Operations functions; Support functions", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Workforce management", "domainList" : [ "workforce-management" ], "domainSpecificKnowledge" : [ "Workforce management" ], "toolProficiency" : [ "Excel", "Tableau" ], "communicationSkills" : "Communicate effectively; Interact effectively", "problemSolvingSkills" : "Data driven decisions; Analytic background; Optimization background; Data analysis; Root cause analysis", "outcomesObjectives" : "Support service levels; Meet productivity targets; Meet short-term outlook", "qualificationsBasic" : "2+ years tax experience, 2+ years finance experience, 2+ years analytical field experience, 2+ years Excel experience, 2+ years Tableau experience, Experience defining requirements, Experience using data, Experience using metrics, Experience with SQL, Experience with ETL", "qualificationsPreferred" : "Experience working with Tableau, Experience using very large datasets", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "IT Services organization is looking for a Workforce Analyst who can be a part of a fast-growing capacity planning and workforce management team. The ideal candidate is a leader with demonstrated ability to implement workforce management methodologies, process mapping, and optimization techniques and make data driven decisions for project deliverables. They will also possess an analytic and optimization background to enable tactical workforce planning. Cross-team collaboration and project management skills are essential. A passion for developing a standard Global WFM model is required, as is engaging your team to do the same. You will play an active part in this effort. In this role, you will support the delivery of service levels and productivity targets for all skills/sites you support. You will understand our business drivers and levers, and will monitor and report volume actuals against forecast, to meet short-term outlook. Key job responsibilities On-going generation, creation, and maintenance of accurate data/reporting Run “what-if” scenarios for staffing Analyze data to outline any reasons for under/over performance, and recommend actions to improve performance. Support the production, communication, & implementation of service level action plans Monitor staffing levels against scheduled plan to efficiently handle incoming work units at the prescribed service levels Work with operational and support teams to effectively plan non-productive time (NPT) Ensure accurate recording and reporting of metrics Develop relationships with leadership and workflow/capacity partners, to include sharing standard methodologies Work closely with leadership to identify “hot spots” and take appropriate actions to minimize any impacts Communicate and interact effectively with operations and support functions to provide internal customers with information/data needs in a timely manner Evaluate and implement opportunities for improving workflow processes and automation of processes Monitor adherence to productivity and SLA Basic Qualifications: - 2+ years of tax, finance or a related analytical field experience - 2+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience - Experience defining requirements and using data and metrics to draw business insights - Experience with SQL or ETL - Bachelor's degree or equivalent Preferred Qualifications: - Experience working with Tableau - Experience using very large datasets Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, TX, Virtual Location - Texas - 55,800.00 - 97,600.00 USD annually", "summaryDescription" : "WFM - Workforce Analyst, IT Services Global Workforce Planning at Amazon.com Services LLC. Skills: Workforce management, Capacity planning, Data analysis. Generate data. Create data", "postedDate" : "2026-06-13T08:09:59.195", "createdAt" : "2026-06-13T08:09:59.195", "lastUpdated" : "2026-06-15T01:04:39.569", "ingestTimestamp" : "2026-06-13T08:09:59.195", "mongoId" : "6a2176c674d8ee00a0c1ad6a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10438999/apply", "salaryAnnualMin" : 55800, "salaryAnnualMax" : 97600, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Data reporting", "Staffing analysis", "Performance analysis", "Action plans", "Metric development", "Methodologies sharing", "Data needs", "Workflow improvement", "Process automation", "Leadership", "Workforce management", "Capacity planning", "Data analysis", "Process mapping", "Optimization techniques", "Data driven decisions", "Tactical workforce planning", "Service levels", "Productivity targets", "Business drivers", "Volume forecasting", "Staffing levels", "Work units", "Non-productive time", "Workflow processes", "Project management", "Excel", "Tableau" ], "skillCount" : 28, "jobCategory" : "other", "dataQualityScore" : 0.8888889, "_score" : 3503.6165, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2c91af74d8ee00a0983cf4", "title" : "Workforce Management (WFM) Analyst", "company" : "Capital on Tap", "industry" : "FinTech", "salary" : { "min" : 35000.0, "max" : 50000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Workforce Management Analyst in Cardiff, United Kingdom, adjusted for the FinTech industry." }, "location" : "Cardiff, Wales, United Kingdom", "locations" : [ "Cardiff", "Wales", "United Kingdom" ], "timestamp" : "2026-06-15T04:51:37.495", "fingerprint" : "9448b8e28059e71f24673085dc817b2639a926baa88e83ac45e7099f2720e928", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/capitalontap/jobs/8590000002", "externalId" : "8590000002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cardiff", "state" : "Wales", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.4816546,-3.1791934" } ], "locationText" : "Cardiff, Wales, United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "Telephony Platforms", "professionalSkills" : [ "Resource Planning", "Operational efficiency" ], "hardSkillsList" : [ "Data analysis", "Report production" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Report production", "level" : "intermediate" } ], "majorSkills" : "Workforce Management, Resource Planning, Performance Analysis", "majorSkillsList" : [ "Workforce Management", "Resource Planning", "Performance Analysis" ], "coreResponsibilities" : "Monitor Live Queues, Track contact volumes, Track handle times, Track service level metrics, Execute Intraday Adjustments, Move staff dynamically, Adjust break times, Open skill sets, Close skill sets, Manage Ad-Hoc Sickness, Log unplanned absences, Re-forecast staff requirements, Generate Schedules, Create schedules, Distribute schedules, Create shifts, Create patterns, Optimise Resources, Balance breaks, Balance lunches, Balance meetings, Balance training, Balance 1-to-1 sessions, Manage Shrinkage, Process annual leave, Approve annual leave, Process sickness, Approve sickness, Process offline activities, Approve offline activities, Maintain Database, Ensure employee mapping, Ensure working hours accuracy, Ensure skills accuracy, Ensure proficiencies accuracy, Deliver Performance Reviews, Deliver daily reports, Deliver weekly reports, Deliver monthly reports, Compare scheduled plans, Compare actual delivery, Identify Trends, Call out non-adherence, Call out behavior issues, Explain missed SLA targets, Explain volume spikes, Explain high offline time", "teamCollaboration" : "Collaborate with teams", "domainKnowledge" : "Contact centre environment", "domainList" : [ "contact-centre-environment" ], "domainSpecificKnowledge" : [ "Contact centre environment" ], "toolProficiency" : [ "WFM software", "Excel", "Google Sheets" ], "communicationSkills" : "Share findings", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "5 days a week in office (first 6-12 weeks)", "qualificationsBasic" : "Resource Planning Team experience, Telephony Platforms experience, Workforce Management tools experience, Live performance support experience, Excel proficiency, Google Sheets proficiency, Analyze data, Produce MI reports, Produce Performance reports, Provide clear insights, Provide feedback, Improve operational efficiency, Communication skills, Share findings, Collaborate with teams", "qualificationsPreferred" : "Verint experience desirable", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We’re Capital on Tap \uD83D\uDC4B \uD83D\uDCB3 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that. Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier. 1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started! \uD83D\uDCCD Cardiff | \uD83C\uDFE2 Hybrid - 3 days a week in the office. The first 6-12 weeks will be 5 days a week in the office while you get set in your new role. Support Services - Customer Operations \uD83D\uDE80 Our Support Services team are the back office operations for all of our Customer Operations team (300+ people). It’s where all of the planning and analysis happens to make sure we have the right people in the right place at the right time for our customers to give them the help they need. What You’ll Be Doing \uD83D\uDDC3️ Real-Time Management (Reactive & Intraday): Monitor Live Queues: Track real-time contact volumes, handle times, and service level metrics across all channels. Execute Intraday Adjustments: Dynamically move staff, adjust break times, and open/close skill sets to mitigate service drops. Manage Ad-Hoc Sickness: Log unplanned absences on the day and immediately re-forecast staff requirements. Scheduling & Planning (Proactive): Generate Schedules: Create and distribute baseline schedules, shifts, and patterns aligned with requirements. Optimise Resources: Balance breaks, lunches, meetings, training, and 1-to-1 sessions against the intraday curve. Manage Shrinkage: Process and approve annual leave, sickness, and offline activities against maximum shrinkage thresholds. Maintain Database: Ensure accurate employee profile mapping, working hours, skills and proficiencies within the WFM software. Reporting & Analysis: Performance Reviews: Deliver daily, weekly, and monthly reports comparing scheduled plans against actual delivery. Identify Trends: Call out schedule non-adherence patterns and behavior issues to operational team leaders. Root Cause Analysis: Explain missed SLA targets due to unexpected volume spikes or high offline time. Our Values & Culture \uD83C\uDF1E Just Pilot: We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly. Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage. Be a Buddy: We tap in from day one to help the team, we do the right thing even if it’s hard. Owners and Dates: We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done. Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback. We’re Looking For \uD83D\uDD0E Experience within a Resource Planning Team with prior use of Telephony Platforms and Workforce Management tools (Verint experience is desirable). Experience of supporting “live performance” within a contact centre environment. Proficient in using Excel / Google Sheets to analyse data and produce MI / Performance reports. Ability to provide clear insights and feedback to improve operational efficiency. Strong communication skills and the ability to share findings and collaborate with teams effectively. Even if you don’t have all of the necessary skills, we still encourage you to apply. Interview Process \uD83E\uDD1D Stage 1: 30 minute call with a Talent Partner Stage 2: 60 minute interview with Service Delivery Manager Diversity & Inclusion \uD83C\uDF08 We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work. Great Work Deserves Great Perks We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits: \uD83C\uDFE5 Private Healthcare including dental and opticians services through Vitality ✈️ Worldwide travel insurance through Vitality \uD83C\uDF81 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical) \uD83D\uDC5B Salary Sacrifice Pension Scheme up to 7% match \uD83D\uDE98 Octopus EV Salary Sacrifice Scheme \uD83C\uDFD6️ 28 days holiday (plus bank holidays) \uD83D\uDCD6 Annual Learning and Wellbeing Budget \uD83D\uDC6A Enhanced Parental Leave \uD83D\uDEB2 Cycle to Work Scheme \uD83D\uDE82 Season Ticket Loan \uD83D\uDCAC 6 free therapy sessions per year \uD83D\uDC36 Dog Friendly Offices \uD83C\uDF6B Free drinks and snacks in our offices Check out more of our benefits, values and mission here. Other Useful Info \uD83D\uDC4DCheck out our ‘Top Tips’ for interviewing. ✔️Keep updated on new job opportunities by following us on Linkedin. \uD83D\uDCE7Email careers@capitalontap.com if you have any questions. Excited to work here? Apply! If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days). Other Info \uD83D\uDC4DCheck out our ‘Top Tips’ for interviewing. ✔️Keep updated on new job opportunities by following us on Linkedin. \uD83D\uDCE7Email careers@capitalontap.com if you have any questions. Excited to work here? Apply! If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)", "summaryDescription" : "Workforce Management (WFM) Analyst at Capital on Tap. Skills: Workforce Management, Resource Planning, Performance Analysis. Monitor Live Queues. Track contact volumes", "postedDate" : "2026-06-14T02:18:49.765", "createdAt" : "2026-06-14T02:18:49.765", "lastUpdated" : "2026-06-15T04:51:37.495", "ingestTimestamp" : "2026-06-14T02:18:49.765", "mongoId" : "6a2c91af74d8ee00a0983cf4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Data analysis", "Report production", "Workforce Management", "Resource Planning", "Performance Analysis", "Operational efficiency", "Contact centre environment", "WFM software", "Excel", "Google Sheets" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 2413.764, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307adef292fd229c04126f", "title" : "Senior Manager, Workforce Planning", "company" : "Airbnb", "industry" : "Hospitality", "salary" : { "min" : 144000.0, "max" : 180000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Canada", "locations" : [ "Canada", "United States" ], "timestamp" : "2026-06-16T13:11:46.910", "fingerprint" : "b81c62b9359a4de72363e045abc1f749865dafea4da95053ff3becfbb2cc2d75", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.airbnb.com/positions/8002012?gh_jid=8002012", "externalId" : "8002012", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Canada", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "WFM software, WFM tools", "professionalSkills" : [ "Workforce planning", "Capacity planning", "Service level management", "Performance analysis", "Reporting", "Team development", "Stakeholder management" ], "hardSkillsList" : [ "Forecasting", "Scheduling", "Interval management", "Real-time adherence", "Provisioning", "Reporting", "Data analysis" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Forecasting", "level" : "intermediate" }, { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Interval management", "level" : "intermediate" }, { "name" : "Real-time adherence", "level" : "intermediate" }, { "name" : "Provisioning", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Workforce management, Contact center operations, Scheduling optimization, Performance analysis", "majorSkillsList" : [ "Workforce management", "Contact center operations", "Scheduling optimization", "Performance analysis" ], "coreResponsibilities" : "Oversee employee schedules, Match forecasted demand, Optimize resource allocation, Minimize under-staffing, Minimize over-staffing, Coordinate schedule adjustments, Adjust schedules for real-time demand, Adjust schedules for unforeseen events, Optimize labor costs, Maintain service quality, Leverage staffing levers, Track shrinkage categories, Control shrinkage categories, Monitor overtime, Monitor absenteeism, Monitor factors impacting labor costs, Partner with real-time management, Monitor call volumes, Monitor agent availability, Make on-the-fly adjustments, Maintain service levels, Design contingency plans, Implement contingency plans, Address staffing issues, Mitigate risks, Analyze performance data, Identify trends, Identify inefficiencies, Identify areas for improvement, Report on workforce metrics, Provide insights to senior management, Provide recommendations to senior management, Lead workforce operations team, Mentor workforce operations team, Foster continuous improvement, Foster accountability, Ensure team is trained, Ensure team utilizes WFM practices, Ensure team utilizes WFM technologies, Engage with external vendors, Partner with external vendors, Optimize workforce management solutions, Serve as liaison, Ensure workforce strategies support goals, Collaborate with HR, Collaborate with Operations, Collaborate with Product, Ensure workforce operations align with strategies", "teamCollaboration" : "Cross-functional teams; Contact center management; HR; Operations; Product", "domainKnowledge" : "Contact center operations; Employee scheduling; Process optimization; Customer service dynamics; Contact volume fluctuations", "domainList" : [ "contact-center-operations", "employee-scheduling", "process-optimization", "customer-service-dynamics", "contact-volume-fluctuations" ], "domainSpecificKnowledge" : [ "Contact center operations", "Employee scheduling", "Process optimization", "Customer service dynamics", "Contact volume fluctuations" ], "toolProficiency" : [ "Aspect", "NICE", "Verint" ], "continuousLearning" : "Learning emerging technologies", "problemSolvingSkills" : "Data-driven decision making", "specialRequirements" : "Occasional work at office, Attendance at offsites", "outcomesObjectives" : "Maximize efficiency; Ensure optimal staffing levels; Enhance customer interaction quality; Drive service level performance; Balance cost control; Meet service level agreements; Improve customer experience", "qualificationsBasic" : "10+ years workforce management, 10+ years business operations, 10+ years operations management, Proven experience leading WFM team, Deep functional domain expertise, Knowledge in contact center operations, Comprehensive understanding employee scheduling, Comprehensive understanding process optimization, In-depth knowledge WFM software, Proficiency in WFM tools, Understanding of industry best practices, Committed to learning emerging technologies, Experience with short range forecasting, Experience with scheduling, Experience with interval management, Experience with real-time adherence, Experience with provisioning, Experience with reporting, Experience working with contact center operations, Deep understanding customer service dynamics, Deep understanding contact volume fluctuations, Deep understanding WFM impact on service levels, Analytical skills, Problem-solving skills, Ability to interpret complex data, Make informed decisions based on forecasts, Make informed decisions based on real-time data", "qualificationsPreferred" : "Experience with Aspect, Experience with NICE, Experience with Verint", "workSiteFlexibility" : "Remote", "rawDescription" : "Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Community Support org handles tens of millions of interactions yearly, engaging with one in five Airbnb customers by phone, messaging, chat, or social media channels. The group handles hundreds of issues across categories including Cancellations, Account Issues, Refunds, Payments, Reservations, Extenuating Circumstances, Booking & Listing issues, Safety & Claims. The organization is globally distributed with offices in San Francisco, Dublin, Montreal, Seattle, Singapore, Manila, Gurgaon and an extensive partner network serving all regions. The Difference You Will Make: We are looking for a Senior Manager of Workforce Management (WFM) on our Community Support (CS) team. The Senior Manager will be responsible for maximizing efficiency by ensuring optimal staffing levels, enhancing the quality of customer interactions through continuous monitoring and training, and driving service level performance with data-driven insights. This role also focuses on balancing cost control while meeting service level agreements (SLAs) and improving the overall customer experience through analytics and feedback. This role will be responsible for managing workforce planning and real-time monitoring. A Typical Day: Workforce Scheduling & Capacity Planning: Oversee the creation and management of employee schedules to match forecasted demand. Ensure that schedules optimize resource allocation, minimizing under- and over-staffing. Coordinate with operations to adjust schedules based on real-time demand and unforeseen events. Optimize labor costs while maintaining service quality through strategically leverage staffing levers. Track and control shrinkage categories and ensure tight monitoring over overtime, absenteeism, and other factors that impact labor costs. Service Level Management: Partner with the real-time management team to monitor call volumes and agent availability, making on-the-fly adjustments to maintain service levels. Design and implement contingency plans during peak times, or unexpected medium term increase in volume. Communicate with operations leaders to address staffing issues and find solutions to mitigate risks. Performance Analysis & Reporting: Analyze performance data to identify trends, inefficiencies, and areas for improvement. Report on key workforce metrics such as occupancy, adherence, shrinkage, and service levels. Provide insights and recommendations to senior management based on workforce data analysis (i. e. Hours of Ops change). Leadership & Team Development: Lead and mentor a workforce operations team, fostering a culture of continuous improvement and accountability. Ensure that the team is trained and utilizing the latest WFM practices and technologies. Collaboration & Stakeholder Management: Engage and partner with external vendors and partners to optimize workforce management solutions Serve as a liaison between the workforce operations team and contact center management to ensure that workforce strategies support operational goals. Collaborate with other departments, such as HR, Operations, and Product, to ensure that workforce operations align with broader business strategies. Your Expertise: 10+ years experience in workforce management, business operations or operations management roles supporting global contact center operations, with proven experience leading and developing a WFM team. Must have deep functional domain expertise and knowledge in contact center operations and best practices with a comprehensive understanding of employee scheduling and process optimization. In-depth knowledge and expertise in WFM software and tools: Proficiency in WFM software and tools (e.g., Aspect, NICE, Verint) is essential with an understanding of industry best practices. Must be committed to learning the emerging technologies in contact centers. Experience with short range forecasting, scheduling, interval management, real-time adherence, provisioning and reporting is required. Experience working in or closely with contact center operations with a deep understanding of the dynamics of customer service, contact volume fluctuations, and the impact of workforce management on service levels is key. Strong analytical and problem-solving skills with a proven track record for using data to drive key business decisions. Must have the ability to interpret complex data and make informed decisions based on forecasts and real-time data. Strong project management skills, including the ability to manage multiple initiatives simultaneously. Exceptional leadership skills with the ability to build and lead a high performing team. Must be able to provide leadership, empowerment and motivation across teams and peers. Excellent verbal and written communication skills with the ability to effectively interact with senior management, frontline staff and various other CS teams. Your Location: This position is Canada - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a province where Airbnb Canada, Inc. has a registered entity. Currently we can hire in the following provinces: Ontario, British Columbia, Quebec, Alberta, and Saskatchewan. This list is continuously evolving, so please check back with your recruiter on what provinces you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. We use automated tools to help our recruiting team efficiently screen a large volume of applications. All final hiring decisions are made by a human reviewer. This role is newly created and does not replace or backfill an existing position. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Canada Annual Pay Range $144,000—$180,000 CAD", "summaryDescription" : "Senior Manager, Workforce Planning at Airbnb. Skills: Workforce management, Contact center operations, Scheduling optimization, Performance analysis. Oversee employee schedules. Match forecasted demand", "postedDate" : "2026-06-16T01:20:35.443", "createdAt" : "2026-06-16T01:20:35.443", "lastUpdated" : "2026-06-16T13:11:46.910", "ingestTimestamp" : "2026-06-16T01:20:35.443", "mongoId" : "6a307adef292fd229c04126f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Forecasting", "Scheduling", "Interval management", "Real-time adherence", "Provisioning", "Reporting", "Data analysis", "Leadership", "Mentoring", "Workforce management", "Contact center operations", "Scheduling optimization", "Performance analysis", "Workforce planning", "Capacity planning", "Service level management", "Team development", "Stakeholder management", "Employee scheduling", "Process optimization", "Customer service dynamics", "Contact volume fluctuations", "Aspect", "NICE", "Verint" ], "skillCount" : 25, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 1859.5104, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ccf0074d8ee00a0a2d381", "title" : "Workforce Planning Analyst", "company" : "Playtech", "industry" : "Information Technology And Services", "salary" : { "min" : 55000.0, "max" : 80000.0, "currency" : "PEN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Workforce Planning Analyst in Lima, Peru, adjusted for mid-level experience and the technology industry." }, "location" : "Lima, PE", "locations" : [ "Lima", "PE" ], "timestamp" : "2026-06-16T00:49:18.675", "fingerprint" : "2d6d04e0be4fb0963d9c9358f401be0b3a6831121ebbe58a14b38aef85829077", "source" : "smartrecruiters", "language" : "es", "applyUrl" : "https://jobs.smartrecruiters.com/Playtech/744000131748005-workforce-planning-analyst-", "externalId" : "744000131748005", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lima", "country" : "Peru", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-12.0459808,-77.0305912" } ], "locationText" : "Lima, Peru", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "experienceLevel" : "not-applicable", "technicalSkills" : "Excel, Power BI, DAX", "professionalSkills" : [ "Distribución de horarios", "Indicadores de gestión", "Rendimiento", "Optimización" ], "hardSkillsList" : [ "Análisis de datos", "Gestión de horarios", "Planificación de personal" ], "hardSkills" : [ { "name" : "Análisis de datos", "level" : "intermediate" }, { "name" : "Gestión de horarios", "level" : "intermediate" }, { "name" : "Planificación de personal", "level" : "intermediate" } ], "majorSkills" : "Workforce Planning, Scheduling, Reporting", "majorSkillsList" : [ "Workforce Planning", "Scheduling", "Reporting" ], "coreResponsibilities" : "Analizar la fuerza de trabajo, Distribuir horarios, Proponer nuevos métodos de distribución, Proponer nuevos métodos de gestión de la fuerza, Reportar principales indicadores de gestión, Reportar rendimiento, Reportar optimización de la fuerza de trabajo", "domainKnowledge" : "Juegos en línea", "domainList" : [ "juegos-en-linea" ], "domainSpecificKnowledge" : [ "Juegos en línea" ], "toolProficiency" : [ "Power BI" ], "communicationSkills" : "Inglés avanzado", "continuousLearning" : "Oportunidad de crecimiento", "innovationCreativity" : "Proponer nuevos métodos", "problemSolvingSkills" : "Optimización de la fuerza de trabajo", "outcomesObjectives" : "Optimización de la fuerza de trabajo", "qualificationsBasic" : "Grado universitario en Ingeniería o carreras afines, Mínimo 2 años de experiencia en funciones similares, Inglés avanzado (lectura, escritura y comunicación oral), Excel avanzado, Manejo de Power BI (actualización de dashboards, bases de datos y DAX)", "qualificationsPreferred" : "Ingeniería o carreras afines", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Playtech Lima es parte de Playtech - el mayor proveedor mundial de software para juegos en línea que cotiza en el Mercado Principal de la Bolsa de Valores de Londres Playtech ofrece soluciones de vanguardia y valor agregado a los principales operadores de juegos de la industria. Desde la creación de Playtech en 1999, nuestro enfoque se ha centrado en el desarrollo continuo. Playtech Lima representa el producto Playtech Live, y nuestros estudios contienen cientos de cámaras de última generación, transmitiendo en calidad HD premium, ofreciendo el streaming más rápido y el mayor up-time del mercado. En esta oportunidad nos encontramos en la búsqueda de un Analista de planificación de personal (Workforce Planning Analyst) que estará a cargo de: Análisis de la fuerza de trabajo y distribución de horarios. Proponer nuevos métodos de distribución y gestión de la fuerza de trabajo. Reportar principales indicadores de gestión, rendimiento y optimización de la fuerza de trabajo. ## Qualifications * Grado universitario en Ingeniería o carreras afines. Mínimo 2 años de experiencia en funciones similares. Inglés avanzado (lectura, escritura y comunicación oral). Excel avanzado y manejo de Power BI (actualización de dashboards, bases de datos y DAX). ## Additional Information * Sede de trabajo: Magdalena y/o Miraflores. * Horario de trabajo: L - V / 9 am a 6 pm * Salario acorde al mercado. * Contrato en planilla de régimen general (beneficios de ley completos desde el primer día) * Contrato a largo plazo. * Oportunidad de crecimiento", "summaryDescription" : "Workforce Planning Analyst at Playtech. Skills: Workforce Planning, Scheduling, Reporting. Analizar la fuerza de trabajo. Distribuir horarios", "postedDate" : "2026-06-11T19:32:05.000", "createdAt" : "2026-06-14T20:20:43.113", "lastUpdated" : "2026-06-16T00:49:18.675", "ingestTimestamp" : "2026-06-14T20:20:43.113", "mongoId" : "6a2ccf0074d8ee00a0a2d381", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Análisis de datos", "Gestión de horarios", "Planificación de personal", "Workforce Planning", "Scheduling", "Reporting", "Distribución de horarios", "Indicadores de gestión", "Rendimiento", "Optimización", "Juegos en línea", "Power BI" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "_score" : 1800.3347, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305571f292fd229cf1f9c2", "title" : "Manager, Workforce Planning", "company" : "The University of Sydney", "industry" : "Education", "salary" : { "min" : 126065.0, "max" : 142171.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Australia", "locations" : [ "Australia" ], "timestamp" : "2026-06-16T12:40:58.741", "fingerprint" : "464b268e4b083c63aefdc06fef177114dd3c7f72f6eacb09745f72702de0665d", "source" : "workday", "language" : "en", "applyUrl" : "https://usyd.wd105.myworkdayjobs.com/USYD_EXTERNAL_CAREER_SITE/job/Darlington-Campus/Manager--Workforce-Planning_0152560-1", "externalId" : "0152560", "industryFunction" : { }, "locationPoint" : "-25.2744,133.7751", "structuredLocations" : [ { "country" : "Australia", "continent" : "oc", "workMode" : "remote" } ], "locationText" : "Australia", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Workforce planning", "Operational coordination", "Rostering strategy", "Resource optimisation", "Service delivery", "Operational performance", "Financial forecasting", "Expenditure oversight" ], "hardSkillsList" : [ "Demand-based resourcing", "Reporting", "Analytics" ], "hardSkills" : [ { "name" : "Demand-based resourcing", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Analytics", "level" : "intermediate" } ], "majorSkills" : "Workforce strategy, Operational leadership, Service excellence", "majorSkillsList" : [ "Workforce strategy", "Operational leadership", "Service excellence" ], "coreResponsibilities" : "Provide strategic leadership, Lead workforce planning, Lead operational coordination, Drive demand-based resourcing, Optimise rostering approaches, Deliver insights, Influence workforce strategy, Align workforce strategy with service demand, Lead portfolio-wide workforce planning, Oversee scheduling, Oversee operational support services, Deliver advanced reporting, Deliver analytics, Manage workforce-related financials, Lead continuous improvement initiatives", "teamCollaboration" : "Work with senior stakeholders; Work with operational leaders", "domainKnowledge" : "Student administration processes; Tertiary environment", "domainList" : [ "student-administration-processes", "tertiary-environment" ], "domainSpecificKnowledge" : [ "Student administration processes", "Tertiary environment" ], "specialRequirements" : "Pre-employment checks, Background checks", "outcomesObjectives" : "Enhance workforce planning processes; Enhance service delivery", "qualificationsBasic" : "Demonstrated experience in workforce planning, Demonstrated experience in rostering, Demonstrated experience in operational leadership, Proven ability to develop workforce strategies, Proven ability to implement workforce strategies, Experience managing cross-functional budgets, Experience managing financial forecasting, Experience managing workforce expenditure, Understanding of student administration processes, Understanding of tertiary environment systems, Experience leading reporting functions, Experience leading analytics functions, Relevant tertiary qualification, Equivalent combination of training and experience, Unrestricted work rights in Australia", "qualificationsPreferred" : "Experience with data-driven models, Experience with demand-driven models", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "* **Full time, continuing** * **Opportunity to shape workforce strategy, operational priorities, and drive service excellence at scale** * **Base Salary $126,065 - $142,171 + 17% superannuation ** **About the opportunity** The Manager, Workforce Planning provides strategic leadership of workforce planning and operational coordination within a large student services environment. Working across a complex portfolio, the role drives demand-based resourcing, optimises rostering approaches, and delivers insights that inform senior decision-making. This is a key role influencing workforce strategy to support consistent, high-quality service delivery and operational performance. Your key responsibilities will be to: * work closely with senior stakeholders and operational leaders to align workforce strategy with service demand * lead portfolio-wide workforce planning, including rostering strategy and resource optimisation * oversee scheduling and operational support services to ensure consistency, quality, and efficiency * deliver advanced reporting and analytics to inform strategic and operational decision-making * manage workforce-related financials including budgeting, forecasting, and expenditure oversight * lead continuous improvement initiatives to enhance workforce planning processes and service delivery **About you** * demonstrated experience in workforce planning, rostering, and operational leadership in a complex environment * proven ability to develop and implement workforce strategies using data, analytics, and demand-driven models * experience managing cross-functional budgets, financial forecasting, and workforce-related expenditure * strong understanding of student administration processes and systems within a tertiary environment * experience leading reporting and analytics functions to support strategic decision-making * relevant tertiary qualification or an equivalent combination of training and experience. **Sponsorship / work rights for** **Australia** You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment. **Pre-employment checks and declarations** Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in terms satisfactory to the University. Also, to meet the University’s obligations under the National Higher Education Code to [Prevent and Eliminate Gender-Based Violence](https://www.sydney.edu.au/about-us/vision-and-values/safety-and-respect/sexual-harm-and-gender-based-violence.html) you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. **EEO statement** At the University of Sydney, our shared values are [trust, accountability and excellence](https://www.sydney.edu.au/about-us/vision-and-values.html) and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to [diversity and inclusion](https://www.sydney.edu.au/about-us/vision-and-values/diversity.html), evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of [Aboriginal and Torres Strait Islander People](https://www.sydney.edu.au/about-us/careers-at-sydney/indigenous-careers.html), [women](https://www.sydney.edu.au/about-us/vision-and-values/diversity/gender-equity.html), [people living with a disability](https://www.sydney.edu.au/about-us/careers-at-sydney/careers-for-people-with-disability.html), [people from culturally and linguistically diverse backgrounds](https://www.sydney.edu.au/about-us/vision-and-values/diversity/cultural-diversity.html), and those who identify as [LGBTQIA+](https://www.sydney.edu.au/about-us/vision-and-values/diversity/lgbtiq-community.html). We welcome applications from candidates from all backgrounds. We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. [Find out more about our work on diversity and inclusion](http://sydney.edu.au/about-us/vision-and-values/diversity.html). **How to apply** Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the **Apply** button at the top of the page. For employees of the University or contingent workers, please login into your [**Workday**](https://sydney.edu.au/workday) account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Tooba Fida, Recruitment Operations by email to tooba.fida@sydney.edu.au **©** The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the [Position Description](https://unisyd.sharepoint.com/:b:/s/WorkdayIntegration/IQBrNSf9bN-TTqMFZe1LTvdJAfjK66Xj9jof6CP9FTRSKCM?download=1) for this role. **Applications Close** Tuesday 23 June 2026 11:59 PM", "summaryDescription" : "Manager, Workforce Planning at The University of Sydney. Skills: Workforce strategy, Operational leadership, Service excellence. Provide strategic leadership. Lead workforce planning", "postedDate" : "2026-06-13T03:45:21.397", "createdAt" : "2026-06-16T03:45:21.393", "lastUpdated" : "2026-06-16T12:40:58.741", "ingestTimestamp" : "2026-06-16T03:45:21.393", "mongoId" : "6a305571f292fd229cf1f9c2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://usyd.wd105.myworkdayjobs.com/USYD_EXTERNAL_CAREER_SITE/job/Darlington-Campus/Manager--Workforce-Planning_0152560-1", "salaryAnnualMin" : 126065, "salaryAnnualMax" : 142171, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Demand-based resourcing", "Reporting", "Analytics", "Workforce strategy", "Operational leadership", "Service excellence", "Workforce planning", "Operational coordination", "Rostering strategy", "Resource optimisation", "Service delivery", "Operational performance", "Financial forecasting", "Expenditure oversight", "Student administration processes", "Tertiary environment" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "manager", "dataQualityScore" : 1.0, "_score" : 1720.5658, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305567f292fd229cf1f30d", "title" : "Workforce Operations Business Analyst", "company" : "European Homecare GmbH", "industry" : "Civic And Social Organization", "salary" : { "min" : 68500.0, "max" : 91500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Workforce Operations Business Analyst in Essen, Germany, adjusted for the healthcare industry and mid-level experience." }, "location" : "Essen, NRW, Germany", "locations" : [ "Essen", "NRW", "Germany" ], "certifications" : [ "CBAP", "CCBA" ], "timestamp" : "2026-06-16T05:35:53.669", "fingerprint" : "56a675d19d98cc31e1052c26b8691273334cb6ab61be183bd30f4cd220acabd9", "source" : "smartrecruiters", "language" : "de", "applyUrl" : "https://jobs.smartrecruiters.com/EuropeanHomecareGmbH/744000132133212-workforce-operations-business-analyst-", "externalId" : "744000132133212", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Essen", "state" : "North Rhine-Westphalia", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.4582235,7.0158171" } ], "locationText" : "Essen, North Rhine-Westphalia, Germany", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Excel, Macros", "professionalSkills" : [ "Business analysis", "Data analysis", "Performance analysis", "Process improvement", "System optimization", "Cost control", "Data quality management", "Governance", "Reporting" ], "hardSkillsList" : [ "Complex functions", "Forecasting", "Planning" ], "hardSkills" : [ { "name" : "Complex functions", "level" : "intermediate" }, { "name" : "Forecasting", "level" : "intermediate" }, { "name" : "Planning", "level" : "intermediate" } ], "majorSkills" : "Workforce control, KPI framework, Management reporting", "majorSkillsList" : [ "Workforce control", "KPI framework", "Management reporting" ], "coreResponsibilities" : "Contribute to Workforce Operations CoE, Ensure cross-border alignment of Workforce Control principles, Ensure cross-border alignment of Governance, Ensure cross-border alignment of KPI frameworks, Ensure cross-border alignment of Reporting standards, Develop Workforce Control operating model, Standardize operational KPI frameworks, Consolidate operational KPI frameworks, Manage management reporting for Immigration Europe, Analyze performance trends, Analyze risks, Provide recommendations, Analyze workforce-relevant data, Support forecasting processes, Support planning processes, Optimize efficiency, Control costs, Ensure data quality, Ensure data consistency, Ensure data integrity, Support compliance with legal requirements, Support compliance with internal requirements, Manage Workforce Operations system landscape, Translate operational requirements into system improvements, Translate operational requirements into process improvements, Coordinate optimizations, Advise executives, Advise HR, Advise planners", "teamCollaboration" : "Cross-functional teams; HR; Payroll; Stakeholders", "domainKnowledge" : "Workforce control; Immigration Europe; Asylbewerber; Obdachlosen", "domainList" : [ "workforce-control", "immigration-europe", "asylbewerber", "obdachlosen" ], "domainSpecificKnowledge" : [ "Workforce control", "Immigration Europe", "Asylbewerber", "Obdachlosen" ], "toolProficiency" : [ "Microsoft Excel" ], "communicationSkills" : "Reporting; Analysis", "continuousLearning" : "Training opportunities; Coaching; Feedback sessions", "problemSolvingSkills" : "Solution-oriented work approach", "outcomesObjectives" : "Improve performance; Improve transparency; Improve compliance", "qualificationsBasic" : "Bachelor's in Business Administration, 6–7 years experience, Proficient in Microsoft Excel, Strong analytical skills, Structured and solution-oriented work approach, Fluent German, Fluent English", "qualificationsPreferred" : "CBAP or CCBA certification", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Die European Homecare GmbH übernimmt als soziales Dienstleistungsunternehmen, im Auftrag der öffentlichen Hand, seit über 30 Jahren in derzeit bundesweit rund 100 Einrichtungen mit insgesamt ca. 2.000 Mitarbeiterinnen Aufgaben im Bereich der Betreuung, Unterbringung und Versorgung von Asylbewerberinnen und Obdachlosen. Wir suchen eine erfahrene Persönlichkeit als Workforce Operations Business Analyst (a), die die Weiterentwicklung unserer Workforce-Control-Fähigkeiten in Europa vorantreibt, operative Kennzahlen und Reporting-Strukturen standardisiert sowie durch datenbasierte Analysen, Governance und Systemoptimierungen zur nachhaltigen Verbesserung von Performance, Transparenz und Compliance beiträgt. Verantwortungen * Mitarbeit im Workforce Operations CoE sowie Sicherstellung der länderübergreifenden Ausrichtung von Workforce-Control-Prinzipien, Governance, KPI-Frameworks und Reporting-Standards. Weiterentwicklung des Workforce-Control- und Betriebsmodells. * Entwicklung, Standardisierung und Konsolidierung operativer KPI-Frameworks. Verantwortung für das Management-Reporting für Immigration Europe inkl. Analyse von Performance, Trends, Risiken und Handlungsempfehlungen. * Analyse workforce-relevanter Daten (z. B. Auslastung, Produktivität, Abwesenheiten, Staffing-Level) sowie Unterstützung von Forecasting- und Planungsprozessen zur Optimierung von Effizienz und Kostenkontrolle. * Sicherstellung von Datenqualität, Konsistenz und Integrität sowie Unterstützung der Einhaltung gesetzlicher und interner Anforderungen in Zusammenarbeit mit HR, Payroll und Stakeholdern. * Verantwortung für die Workforce-Operations-Systemlandschaft inkl. Übersetzung operativer Anforderungen in System- und Prozessverbesserungen, Koordination von Optimierungen sowie Beratung von Führungskräften, HR und Planern. ## Qualifications Profil * Abgeschlossenes Bachelorstudium in Betriebswirtschaft, Business Administration, Informatik oder einem vergleichbaren Studiengang * Idealerweise eine anerkannte Zertifizierung im Bereich Business Analyse (z. B. CBAP oder CCBA) * Mehrjährige Berufserfahrung (ca. 6–7 Jahre) in einer vergleichbaren Position, vorzugsweise in einem grösseren Unternehmen * Sehr gute Kenntnisse in Microsoft Excel, insbesondere im Umgang mit komplexen Funktionen und Makros * Ausgeprägte analytische Fähigkeiten sowie eine strukturierte und lösungsorientierte Arbeitsweise * Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift ## Additional Information Was wir bieten: * leistungsgerechtes Gehalt sowie eine betriebliche Altersvorsorge * eine anspruchs- sowie verantwortungsvolle Tätigkeit * vielfältige Fort- und Weiterbildungsmöglichkeiten * Coachings und Feedbackgespräche für Ihre individuelle und interkulturelle Entwicklung * Vergünstigungen über Corporate Benefits Bei uns erwartet Sie eine abwechslungsreiche Tätigkeit in einem interkulturellen Arbeitsumfeld. Sie haben die Möglichkeit, sich in einer flachen hierarchischen Struktur individuell mit Ihren Kompetenzen einzubringen. Sollten wir Ihr Interesse geweckt haben, freuen wir uns auf Ihre vollständigen und aussagekräftigen Bewerbungsunterlagen. Bei Rückfragen stehen wir Ihnen gerne unter bewerbung@eu-homecare.com oder 0201/4513660 zur Verfügung!", "summaryDescription" : "Workforce Operations Business Analyst at European Homecare GmbH. Skills: Workforce control, KPI framework, Management reporting. Contribute to Workforce Operations CoE. Ensure cross-border alignment of Workforce Control principles", "postedDate" : "2026-06-15T08:03:52.000", "createdAt" : "2026-06-15T23:44:02.803", "lastUpdated" : "2026-06-16T05:35:53.669", "ingestTimestamp" : "2026-06-15T23:44:02.803", "mongoId" : "6a305567f292fd229cf1f30d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Complex functions", "Forecasting", "Planning", "Workforce control", "KPI framework", "Management reporting", "Business analysis", "Data analysis", "Performance analysis", "Process improvement", "System optimization", "Cost control", "Data quality management", "Governance", "Reporting", "Immigration Europe", "Asylbewerber", "Obdachlosen", "CBAP", "CCBA", "Microsoft Excel" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 1632.7494, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3063def292fd229cf9f122", "title" : "Lead - UKG Workforce Management (Kronos)", "company" : "Deloitte", "industry" : "Management Consulting", "salary" : { "min" : 165000.0, "max" : 220000.0, "currency" : "NZD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Lead - UKG Workforce Management (Kronos) roles in New Zealand, adjusted for consulting industry and company size." }, "location" : "New Zealand, New Zealand", "locations" : [ "New Zealand", "New Zealand" ], "timestamp" : "2026-06-16T12:21:35.966", "fingerprint" : "9c1a2f3a770678b75c50239d6c3aa55e78e81b0017e7ff58b1795b4bb04eb8fa", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/DeloitteNZ/6000000001153056-lead-ukg-workforce-management-kronos-", "externalId" : "6000000001153056", "industryFunction" : { }, "structuredLocations" : [ { "country" : "New Zealand", "continent" : "oc", "workMode" : "onsite" } ], "locationText" : "New Zealand", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "UKG Pro WFM, Timekeeping, Scheduling, Accruals, Attendance, Activities, Analytics", "professionalSkills" : [ "Solution architecture", "Business analysis", "Configuration", "Design", "Testing", "Enhancements", "Performance optimisation", "Requirements gathering", "Client engagement", "Team leadership", "Quality assurance", "Project delivery" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "UKG Pro WFM, Workforce Management, Solution Architecture, Client Leadership", "majorSkillsList" : [ "UKG Pro WFM", "Workforce Management", "Solution Architecture", "Client Leadership" ], "coreResponsibilities" : "Optimise UKG Pro WFM modules, Sustain UKG Pro WFM modules, Architect sustainment models, Account for client technology stack, Ensure integration alignment, Ensure data alignment, Ensure reporting alignment, Ensure upstream system alignment, Ensure downstream system alignment, Lead UKG Pro WFM business analysis, Lead UKG Pro WFM configuration, Lead UKG Pro WFM design, Lead UKG Pro WFM testing, Identify enhancement opportunities, Optimise platform for user experience, Optimise platform for performance, Support integration requirements, Support reporting discussions, Support analytics discussions, Support design sessions, Facilitate requirements-gathering workshops, Lead client discussions, Shape client solutions, Work with clients, Partner with global UKG network, Leverage best practice, Bring innovative delivery approaches, Manage team members' work, Review team members' work, Ensure high-quality deliverables, Provide coaching to analysts, Provide guidance to consultants, Proactively identify project issues, Recommend viable solutions, Recommend sustainable solutions", "teamCollaboration" : "Global UKG practice; 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But be you. At Deloitte, you’ll do more than join something — you’ll add something. You’ll be part of a workplace that values curiosity, care, and contribution, working alongside people who are passionate about what they do and the impact they make. The question is simple: What impact do you want to make? The team you’ll join Deloitte’s award‑winning Consulting practice spans a wide range of services and has positioned us as a market leader around the world. Within this, our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce and workplace dynamics. We draw on sector‑specific insights and deep cross‑domain expertise to help organisations solve their most difficult workforce challenges and align talent strategies to their strategic vision. We are recognised for making work better for humans, and humans better at work. Join us during this exciting era of change — and help shape what comes next. The impact you’ll make As aLead - UKG Workforce Management (Kronos), you will optimise and sustain UKG Pro Workforce Management environments across modules such as Timekeeping, Scheduling, Accruals, Attendance, Activities and Analytics. You’ll bring a strategic lens to architecting sustainment solutions, ensuring alignment across upstream and downstream systems and the broader technology landscape. You will work with leading brands across the public sector, consumer, and manufacturing industries, contributing to the full lifecycle of UKG Pro WFM projects — from business analysis and configuration to design, testing, enhancements, and performance optimisation. You will collaborate closely with our global UKG practice, bringing best practice insights to local delivery. As a Specialist Lead, you will take responsibility for delivering outcomes, overseeing team members’ work, and proactively identifying issues and implementing effective solutions. Your typical day will include UKG Pro WFM Solution Design & Sustainment * Optimising and sustaining UKG Pro WFM modules (Timekeeping, Basic & Advanced Scheduling, Attendance & Accruals, Attestation, Activities, Analytics). * Architecting sustainment models that account for the client’s full technology stack. * Ensuring alignment across integrations, data, reporting, and upstream/downstream systems. Full Lifecycle Project Delivery * Leading UKG Pro WFM business analysis, configuration, design and testing across full project cycles. * Identifying enhancement opportunities and optimising the platform for improved user experience and performance. * Supporting integration requirements, reporting and analytics discussions, and design sessions. Client Engagement & Collaboration * Facilitating requirements‑gathering workshops, leading discussions, and shaping client solutions. * Working with clients across public sector, consumer and manufacturing environments. * Partnering with our global UKG network to leverage best practice and bring innovative delivery approaches. Team Leadership & Quality Assurance * Managing and reviewing the work of team members to ensure high‑quality deliverables. * Providing coaching and guidance to analysts and consultants. * Proactively identifying project issues and recommending viable, sustainable solutions. ## Qualifications Your expertise: Bring your deep UKG Pro WFM expertise and at least 5+ years’ experience delivering and leading end‑to‑end UKG Pro WFM implementations to see what impact you can make. You’ll bring a strong blend of functional consulting, solution architecture, and client‑facing leadership to help shape meaningful transformation across our clients’ HR and workforce ecosystems. You’ll also have: * Experience working in a professional services, consulting, or similar complex corporate environment, which will be highly advantageous. * Demonstrated expertise across the full lifecycle of UKG Pro WFM projects — including business analysis, configuration, design, testing and solution optimisation. * Strong requirements‑gathering and facilitation skills, with the ability to lead client workshops and translate business needs into effective, scalable solutions. * Proven ability to build trusted client relationships, partnering closely with stakeholders to understand business drivers and provide commercially grounded advice. * Solid project leadership and problem‑solving skills — capable of guiding teams, overseeing deliverables, and creating structured plans to deliver high‑quality outcomes. * Excellent written and verbal communication, with the ability to influence, coach and communicate technical and functional concepts in a clear, credible way. * A naturally curious, critical thinker who asks open questions, challenges assumptions with care, and generates innovative ideas that support strong client outcomes. ## Additional Information Making an impact that matters, together: We are driven by our desire to create positive outcomes for our clients, communities, and people. Everything we do is with intent - the intent to make a meaningful difference. [Our shared values](https://www.deloitte.com/nz/en/about/story/purpose-values.html?icid=top_purpose-values) are at the heart of everything we do. Living these values, including ‘taking care of each other’ and ‘fostering inclusion’, is essential to ensuring everyone feels included at work and able to reach their full potential. For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop. About New Zealand: New Zealand offers a compelling blend of professional opportunities and an enviable lifestyle, making it an attractive destination for individuals considering relocation for work. * Renowned for its emphasis on balancing professional commitments with personal well-being. * Country’s breathtaking landscapes offer a unique backdrop to daily life. * Peaceful family-friendly setting with low crime rates * Access to quality public education and healthcare systems * Multicultural society embraces diversity, making it easier for newcomers to integrate. How you’ll be rewarded: We hold a simple belief – that our people’s hard work should be recognised and rewarded beyond their remuneration. The Deloitte experience is founded on concepts of trust, balance, wellbeing and the importance of personal connection. We offer you: * Flexible work arrangements – work in a way that suits you, us and our clients best * Subsidised professional qualifications and paid professional memberships * Subsidised health insurance * Income protection insurance * 22 days annual leave * Social events, social sports teams, and monthly firm drinks * A focus on wellness and well-being * Community focused volunteer days * A focus on the environment and sustainability * Plus much more Does this sound like the sort of role and organisation for you? Then apply now! We’d love to hear from you. Please note that this advert will continue to run until all positions are filled. We believe the strongest teams are made up of diverse individuals and we are proud to be an equal opportunities employer. We recognise that women and individuals from under-represented backgrounds may hesitate to apply if they don't meet all criteria. If you're passionate about this role and believe you have the skills, we encourage you to apply, even if your experience, ideal working hours or qualifications aren't a perfect match. Please be aware of phishing attempts posing as Deloitte recruiters. Official communications from Deloitte New Zealand will come from “@deloitte.co.nz,” “@smartrecruiters.com,” or our video interview platform Deloitte . If you receive a suspicious email, verify its authenticity by contacting us at NZinfo@deloitte.co.nz. We believe the strongest teams are made up of diverse individuals and we are proud to be an equal opportunities employer. We recognise that women and individuals from under-represented backgrounds may hesitate to apply if they don't meet all criteria. If you're passionate about this role and believe you have the skills, we encourage you to apply, even if your experience, ideal working hours or qualifications aren't a perfect match. Please be aware of phishing attempts posing as Deloitte recruiters. Official communications from Deloitte New Zealand will come from “@deloitte.co.nz,” “@smartrecruiters.com,” or our video interview platform Deloitte . If you receive a suspicious email, verify its authenticity by contacting us at NZinfo@deloitte.co.nz.", "summaryDescription" : "Lead - UKG Workforce Management (Kronos) at Deloitte. Skills: UKG Pro WFM, Workforce Management, Solution Architecture, Client Leadership. Optimise UKG Pro WFM modules. 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Identify project issues; Implement effective solutions", "outcomesObjectives" : "Deliver outcomes; Deliver high-quality outcomes", "qualificationsBasic" : "5+ years UKG Pro WFM experience, Deliver end-to-end UKG Pro WFM implementations, Functional consulting experience, Solution architecture experience, Client-facing leadership experience, Business analysis experience, Configuration experience, Design experience, Testing experience, Solution optimisation experience, Requirements-gathering skills, Facilitation skills, Lead client workshops skills, Translate business needs skills, Build trusted client relationships skills, Understand business drivers skills, Provide commercially grounded advice skills, Project leadership skills, Problem-solving skills, Guide teams skills, Oversee deliverables skills, Create structured plans skills, Deliver high-quality outcomes skills, Excellent written communication, Excellent verbal communication, Influence skills, Coach skills, Communicate technical concepts skills, Communicate functional concepts skills", "qualificationsPreferred" : "Experience in professional services, Experience in consulting, Experience in complex corporate environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join us. But be you. At Deloitte, you’ll do more than join something — you’ll add something. You’ll be part of a workplace that values curiosity, care, and contribution, working alongside people who are passionate about what they do and the impact they make. The question is simple: What impact do you want to make? The team you’ll join Deloitte’s award‑winning Consulting practice spans a wide range of services and has positioned us as a market leader around the world. Within this, our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce and workplace dynamics. We draw on sector‑specific insights and deep cross‑domain expertise to help organisations solve their most difficult workforce challenges and align talent strategies to their strategic vision. We are recognised for making work better for humans, and humans better at work. Join us during this exciting era of change — and help shape what comes next. The impact you’ll make As aLead - UKG Workforce Management (Kronos), you will optimise and sustain UKG Pro Workforce Management environments across modules such as Timekeeping, Scheduling, Accruals, Attendance, Activities and Analytics. You’ll bring a strategic lens to architecting sustainment solutions, ensuring alignment across upstream and downstream systems and the broader technology landscape. You will work with leading brands across the public sector, consumer, and manufacturing industries, contributing to the full lifecycle of UKG Pro WFM projects — from business analysis and configuration to design, testing, enhancements, and performance optimisation. You will collaborate closely with our global UKG practice, bringing best practice insights to local delivery. As a Specialist Lead, you will take responsibility for delivering outcomes, overseeing team members’ work, and proactively identifying issues and implementing effective solutions. Your typical day will include UKG Pro WFM Solution Design & Sustainment * Optimising and sustaining UKG Pro WFM modules (Timekeeping, Basic & Advanced Scheduling, Attendance & Accruals, Attestation, Activities, Analytics). * Architecting sustainment models that account for the client’s full technology stack. * Ensuring alignment across integrations, data, reporting, and upstream/downstream systems. Full Lifecycle Project Delivery * Leading UKG Pro WFM business analysis, configuration, design and testing across full project cycles. * Identifying enhancement opportunities and optimising the platform for improved user experience and performance. * Supporting integration requirements, reporting and analytics discussions, and design sessions. Client Engagement & Collaboration * Facilitating requirements‑gathering workshops, leading discussions, and shaping client solutions. * Working with clients across public sector, consumer and manufacturing environments. * Partnering with our global UKG network to leverage best practice and bring innovative delivery approaches. Team Leadership & Quality Assurance * Managing and reviewing the work of team members to ensure high‑quality deliverables. * Providing coaching and guidance to analysts and consultants. * Proactively identifying project issues and recommending viable, sustainable solutions. ## Qualifications Your expertise: Bring your deep UKG Pro WFM expertise and at least 5+ years’ experience delivering and leading end‑to‑end UKG Pro WFM implementations to see what impact you can make. You’ll bring a strong blend of functional consulting, solution architecture, and client‑facing leadership to help shape meaningful transformation across our clients’ HR and workforce ecosystems. You’ll also have: * Experience working in a professional services, consulting, or similar complex corporate environment, which will be highly advantageous. * Demonstrated expertise across the full lifecycle of UKG Pro WFM projects — including business analysis, configuration, design, testing and solution optimisation. * Strong requirements‑gathering and facilitation skills, with the ability to lead client workshops and translate business needs into effective, scalable solutions. * Proven ability to build trusted client relationships, partnering closely with stakeholders to understand business drivers and provide commercially grounded advice. * Solid project leadership and problem‑solving skills — capable of guiding teams, overseeing deliverables, and creating structured plans to deliver high‑quality outcomes. * Excellent written and verbal communication, with the ability to influence, coach and communicate technical and functional concepts in a clear, credible way. * A naturally curious, critical thinker who asks open questions, challenges assumptions with care, and generates innovative ideas that support strong client outcomes. ## Additional Information Making an impact that matters, together: We are driven by our desire to create positive outcomes for our clients, communities, and people. Everything we do is with intent - the intent to make a meaningful difference. [Our shared values](https://www.deloitte.com/nz/en/about/story/purpose-values.html?icid=top_purpose-values) are at the heart of everything we do. Living these values, including ‘taking care of each other’ and ‘fostering inclusion’, is essential to ensuring everyone feels included at work and able to reach their full potential. For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop. About New Zealand: New Zealand offers a compelling blend of professional opportunities and an enviable lifestyle, making it an attractive destination for individuals considering relocation for work. * Renowned for its emphasis on balancing professional commitments with personal well-being. * Country’s breathtaking landscapes offer a unique backdrop to daily life. * Peaceful family-friendly setting with low crime rates * Access to quality public education and healthcare systems * Multicultural society embraces diversity, making it easier for newcomers to integrate. How you’ll be rewarded: We hold a simple belief – that our people’s hard work should be recognised and rewarded beyond their remuneration. The Deloitte experience is founded on concepts of trust, balance, wellbeing and the importance of personal connection. We offer you: * Flexible work arrangements – work in a way that suits you, us and our clients best * Subsidised professional qualifications and paid professional memberships * Subsidised health insurance * Income protection insurance * 22 days annual leave * Social events, social sports teams, and monthly firm drinks * A focus on wellness and well-being * Community focused volunteer days * A focus on the environment and sustainability * Plus much more Does this sound like the sort of role and organisation for you? Then apply now! We’d love to hear from you. Please note that this advert will continue to run until all positions are filled. We believe the strongest teams are made up of diverse individuals and we are proud to be an equal opportunities employer. We recognise that women and individuals from under-represented backgrounds may hesitate to apply if they don't meet all criteria. If you're passionate about this role and believe you have the skills, we encourage you to apply, even if your experience, ideal working hours or qualifications aren't a perfect match. Please be aware of phishing attempts posing as Deloitte recruiters. Official communications from Deloitte New Zealand will come from “@deloitte.co.nz,” “@smartrecruiters.com,” or our video interview platform Deloitte . If you receive a suspicious email, verify its authenticity by contacting us at NZinfo@deloitte.co.nz. We believe the strongest teams are made up of diverse individuals and we are proud to be an equal opportunities employer. We recognise that women and individuals from under-represented backgrounds may hesitate to apply if they don't meet all criteria. If you're passionate about this role and believe you have the skills, we encourage you to apply, even if your experience, ideal working hours or qualifications aren't a perfect match. Please be aware of phishing attempts posing as Deloitte recruiters. Official communications from Deloitte New Zealand will come from “@deloitte.co.nz,” “@smartrecruiters.com,” or our video interview platform Deloitte . If you receive a suspicious email, verify its authenticity by contacting us at NZinfo@deloitte.co.nz.", "summaryDescription" : "Lead - UKG Workforce Management (Kronos) at Deloitte. Skills: UKG Pro WFM, Workforce Management, Solution Architecture, Client Leadership. Optimise UKG Pro WFM modules. Sustain UKG Pro WFM modules", "postedDate" : "2026-06-15T00:48:08.000", "createdAt" : "2026-06-15T23:41:43.690", "lastUpdated" : "2026-06-16T07:42:28.613", "ingestTimestamp" : "2026-06-15T23:41:43.690", "mongoId" : "6a305475f292fd229cf18453", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Leadership", "UKG Pro WFM", "Workforce Management", "Solution Architecture", "Client Leadership", "Solution architecture", "Business analysis", "Configuration", "Design", "Testing", "Enhancements", "Performance optimisation", "Integration requirements", "Reporting", "Analytics", "Project leadership", "Timekeeping", "Scheduling", "Accruals", "Attendance", "Activities", "Public sector", "Consumer industry", "Manufacturing industry" ], "skillCount" : 24, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 1630.2551, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307af4f292fd229c042348", "title" : "Workforce Manager", "company" : "Tekmetric", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Workforce Manager in the Technology industry in Bulgaria, adjusted for company size and remote work." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T12:40:22.473", "fingerprint" : "362a436f5ad27bc61d94a9d8bfa67388ed20dc0cf3e2a3de9e00ade12dfbf568", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tekmetric/jobs/6026840004", "externalId" : "6026840004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Tekmetric Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. Working the Tekmetric Way At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here. We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders. Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you. At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported. The hours for this role are 6am-3pm CT / 7am-4pm ET. About the Role We are looking for a Senior Workforce Manager to own the day-to-day execution of workforce management across our voice and chat support channels. This is a senior individual-contributor role focused on forecasting, scheduling, real-time queue and adherence management, and the daily tuning of the systems that keep our support operation running on target. You will turn strategy into execution. Working from the framework and targets set by the Support Operations Manager — to whom this role reports — you will build the forecasts, own the schedules, manage the queues in real time, and make the daily configuration and AI-monitoring adjustments that protect service levels. This role is built for someone who lives in the data and the dashboards, reacts quickly to intraday swings, and takes pride in hitting SLA day after day. What You'll Be Doing: Workforce Management report findings to the Support Operations Manager Support capacity planning efforts for future hiring needs Real-Time Queue & Channel Management Manage live queue performance day to day, within the queue architecture and SLA policies set by the Support Operations Manager Make daily adjustments to Zendesk triggers, automations, views, and macros to optimize ticket flow Manage chat routing and inbox configuration in Intercom to balance agent workloads in real time Apply routing and escalation rules and flag needed changes to the escalation framework Daily AI Performance Monitoring (Intercom Fin) Monitor Fin AI chatbot performance daily against containment, deflection, and CSAT targets Review unresolved and escalated AI conversations to identify gaps and recommend improvements to bot flows and intents Surface daily and weekly trends in AI performance and feed observations back to inform optimization strategy and potential product gaps or enhancements Adjust forecasts as bot performance shifts and flag material changes to the Support Operations Manager Daily Systems Tuning & Reporting Handle daily configuration adjustments across support tools to keep workflows running smoothly Maintain WFM-specific dashboards and reporting on schedule adherence, occupancy, and service levels Track and report on core KPIs including SLA adherence, AHT, occupancy, and AI containment rate Maintain data integrity in scheduling and queue data, escalating systemic issues as needed Process & Collaboration Recommend operational improvements to reduce handle time and improve coverage and deflection Maintain WFM scheduling procedures and operational documentation Partner with Support Managers and team leads to align staffing with coaching and development needs As the function scales, help onboard and mentor future WFM analysts or operations specialists What You'll Bring: Required 4+ years of experience in workforce management or contact center operations Hands-on contact center experience across voice and chat channels Demonstrated ability to build and manage workforce forecasts and schedules Hands-on experience with real-time queue management and intraday adherence Strong proficiency in building dashboards and reports Exceptional analytical skills with comfort working across large datasets in Excel, Google Sheets, or SQL Experience working with AI chat tools and monitoring their performance Strong communication skills with the ability to translate operational data into clear, actionable insights Preferred Hands-on configuration experience with Zendesk (triggers, automations, views, macros) and Intercom (routing, inboxes, Fin) Background in SaaS or technology-sector contact centers Why You'll Love Working With Us Health & Wellness That Have You Covered: Enjoy the flexibility of remote work Competitive base salaries that reflect your value. Generous Paid Time Off, because we know you do your best work when you're well-rested. Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones. Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. Investing in Your Future (and Present): 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. Keep growing with support for continuing education - we’re invested in your development. Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities! Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric.com email addresses.", "summaryDescription" : "Workforce Manager at Tekmetric", "postedDate" : "2026-06-16T01:20:31.235", "createdAt" : "2026-06-16T01:20:31.235", "lastUpdated" : "2026-06-16T12:40:22.473", "ingestTimestamp" : "2026-06-16T01:20:31.235", "mongoId" : "6a307af4f292fd229c042348", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "_score" : 1550.8175, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a04a3eb19dd7794c7f39588", "title" : "WFM Supervisor", "company" : "Support Services Group", "salary" : { "min" : 750000.0, "max" : 1200000.0, "currency" : "DOP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a WFM Supervisor in Santiago, Dominican Republic, adjusted for lead seniority and the customer support industry." }, "location" : "Santiago, DO", "locations" : [ "Santiago", "DO" ], "timestamp" : "2026-06-15T09:06:24.680", "fingerprint" : "9f46ddf36e3c52540913fe99c1b0f955597ab1fad6a8b2528a23eb6a234f8efe", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://ssg-corp.breezy.hr/p/a80584dd04b0-wfm-supervisor", "externalId" : "a80584dd04b0", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Santiago", "country" : "Dominican Republic", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "19.4508468,-70.6947386" } ], "locationText" : "Santiago, Dominican Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Workforce planning" ], "softSkillsList" : [ "Analytical abilities" ], "hardSkills" : [ { "name" : "Workforce planning", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical abilities" } ], "majorSkills" : "Intraday operations, Workforce planning", "majorSkillsList" : [ "Intraday operations", "Workforce planning" ], "coreResponsibilities" : "Lead intraday operations, Lead workforce planning operations", "communicationSkills" : "Excellent communication", "outcomesObjectives" : "Results-driven operations", "qualificationsBasic" : "Experienced WFM Supervisor", "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Summary: We are seeking an experienced and results-driven Workforce Management (WFM) Supervisor to lead intraday and workforce planning operations within a fast-paced contact center environment. The ideal candidate will possess strong analytical abilities, excellent communication skills, and ad", "summaryDescription" : "WFM Supervisor at Support Services Group. Skills: Intraday operations, Workforce planning. Lead intraday operations. Lead workforce planning operations", "createdAt" : "2026-06-14T05:37:33.388", "lastUpdated" : "2026-06-15T09:06:24.680", "ingestTimestamp" : "2026-06-14T05:37:33.388", "mongoId" : "6a04a3eb19dd7794c7f39588", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Workforce planning", "Analytical abilities", "Intraday operations", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "_score" : 1535.5825, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Customer Support", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a541d74d8ee00a0601975", "title" : "Senior Associate, Workforce Planning Analyst", "company" : "RVO Health", "industry" : "Healthcare", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Associate, Workforce Planning Analyst in Minneapolis, United States, adjusted for mid-seniority and the healthcare industry." }, "location" : "Charlotte, North Carolina, United States", "locations" : [ "Charlotte", "North Carolina", "United States", "Minneapolis", "MN" ], "timestamp" : "2026-06-14T19:11:40.411", "fingerprint" : "123579a097bdeef53aec5f6946a8193e19d019a0bdfd84f4aa35ec80e19aad13", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/rvohealth/jobs/4704083005", "externalId" : "4704083005", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Minneapolis", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "44.9772995,-93.2654692" } ], "locationText" : "Minneapolis, Minnesota, United States", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "technicalSkills" : "SQL, Power BI, Workday", "professionalSkills" : [ "Workforce planning", "People analytics", "Workforce analytics", "Root cause analysis", "Benchmarking", "Forecasting", "ROI analysis" ], "hardSkillsList" : [ "Statistical reasoning", "Analytical techniques" ], "softSkillsList" : [ "Intellectual curiosity", "Analytical rigor" ], "hardSkills" : [ { "name" : "Statistical reasoning", "level" : "intermediate" }, { "name" : "Analytical techniques", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Intellectual curiosity" }, { "name" : "Analytical rigor" } ], "majorSkills" : "Workforce planning, People analytics, Workforce analytics", "majorSkillsList" : [ "Workforce planning", "People analytics", "Workforce analytics" ], "coreResponsibilities" : "Design staffing models, Perform workforce analytics, Conduct exploratory analysis, Develop dashboards and reports, Translate analytical findings, Conduct root cause analysis, Perform workforce analysis, Apply statistical reasoning, Support benchmarking, Support forecasting, Support ROI analysis, Partner with Ops Partners", "teamCollaboration" : "HR Business Partners; Talent teams; Ops Partners", "domainKnowledge" : "Workforce demographics; HR programs", "domainList" : [ "workforce-demographics", "hr-programs" ], "domainSpecificKnowledge" : [ "Workforce demographics", "HR programs" ], "toolProficiency" : [ "Workday Discovery Boards", "Power BI", "Looker" ], "communicationSkills" : "Clear narratives; Concise narratives", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "3-5+ years of experience, Build staffing models, Proficiency in SQL, Statistical reasoning, Analytical techniques", "qualificationsPreferred" : "Dashboard experience with Looker, PhD preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "AT A GLANCE The Senior Associate, Workforce Planning Analyst plays a critical role in shaping how we understand, plan for, and optimize our workforce. This individual will serve as an analytical engine for the team, translating complex HR and business data into clear insights, actionable recommendations, and scalable tools that drive smarter workforce decisions. The ideal candidate is intellectually curious, analytically rigorous, and able to communicate findings in ways that resonate with both operational and executive audiences. Where You'll Be To prioritize togetherness, culture, and accountability, RVO Health operates on a hybrid in-office work schedule. We expect employees to work from our Minneapolis office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. Address: 11000 Optum Cir Eden Prairie, MN 55344 What You’ll Do Design and build staffing models from scratch to support decision making, efficiency gains, and scenario planning across the organization. Perform advanced workforce analytics to identify trends, risks, and opportunities related to turnover, hiring, mobility, engagement, performance, and workforce demographics. Independently conduct exploratory, diagnostic, and trend analysis using HR and business data to answer complex workforce questions. Develop and maintain dashboards and reports using Workday Discovery Boards/Dashboards and Power BI to clearly communicate workforce insights to HR and business stakeholders. Translate analytical findings into concise narratives and recommendations tailored to both executive and operational audiences. Conduct root cause analysis (RCA) on workforce challenges and deliver actionable insights to leadership. Perform recurring and ad hoc workforce analysis to support workforce planning and strategic initiatives. Apply statistical reasoning and analytical techniques to interpret workforce data and assess the impact of HR programs and initiatives. Support benchmarking, forecasting, and ROI analysis for workforce-related programs. Partner with Ops Partners to define meaningful workforce metrics and ensure analytics align with business priorities. What We’re Looking For 3–5+ years of experience in Workforce Management, People Analytics, or a closely related field. Proven ability to build staffing models and analytical frameworks that support business decision making. Strong proficiency in SQL, dashboard experience with Looker a plus. Demonstrated experience conducting root cause analysis and presenting findings to leadership. Solid understanding of statistical reasoning and analytical techniques as applied to HR and workforce data. Experience with benchmarking, forecasting, and program ROI analysis. Ability to work independently on complex, ambiguous problems and deliver structured, well-reasoned outputs. Exceptional communication skills with the ability to distill complex analyses into clear narratives for diverse audiences. Strong collaboration skills and experience working cross-functionally with HR Business Partners and Talent teams Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements. Starting Salary: $74,700 - $82,000 *Note actual salary is based on geographic location, qualifications and experience Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Paid Time Off Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program Pharmacy Benefits Income Protection Plans Pet Services Plans Mental Health Support Wellness Coaching HSA- Health Savings Account Commuter Benefits Gym Optum Perks, and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com. We do not provide visa sponsorship for this role at this time. #LI-Hybrid RVO Health Privacy Policy: https://rvohealth.com/legal/privacy", "summaryDescription" : "Senior Associate, Workforce Planning Analyst at RVO Health. Skills: Workforce planning, People analytics, Workforce analytics. Design staffing models. Perform workforce analytics", "postedDate" : "2026-06-11T21:09:58.117", "createdAt" : "2026-06-11T21:09:58.117", "lastUpdated" : "2026-06-14T19:11:40.411", "ingestTimestamp" : "2026-06-11T21:09:58.117", "mongoId" : "6a2a541d74d8ee00a0601975", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Statistical reasoning", "Analytical techniques", "Intellectual curiosity", "Analytical rigor", "Workforce planning", "People analytics", "Workforce analytics", "Root cause analysis", "Benchmarking", "Forecasting", "ROI analysis", "Workforce demographics", "HR programs", "Workday Discovery Boards", "Power BI", "Looker" ], "skillCount" : 16, "jobCategory" : "other", "jobSubcategory" : "rvo-health-careers-page", "dataQualityScore" : 0.8888889, "_score" : 1531.4348, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "68e3dee770f0b99d589c6f6c", "title" : "RCO WFM Analyst", "company" : "ADCI HYD 20 SEZ - H94", "industry" : "Investigation Loss Prevention, Customer Service, customer trust and partner support", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Junior RCO WFM Analyst in Hyderabad, India, with 1+ years of experience in the E-Commerce industry, adjusted for seniority and company size." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-15T11:09:12.140", "fingerprint" : "809af145e450bde3968f7362b5f856ddeb861bdb2b837a88d6546c215b73644e", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3101390/apply", "externalId" : "c1b09358-c7ae-4691-8cca-f8b6a374eec8", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "technicalSkills" : "Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Numerical skills", "Analytical skills" ], "hardSkills" : [ { "name" : "Numerical skills", "level" : "intermediate" }, { "name" : "Analytical skills", "level" : "intermediate" } ], "majorSkills" : "Workforce Management, Data analysis, Reporting", "majorSkillsList" : [ "Workforce Management", "Data analysis", "Reporting" ], "coreResponsibilities" : "Adjust staffing in line with volume, Interpret and communicate data impacting Service level, Deliver root cause analysis to identify misses in, Provide inputs on new metrics and tools, Drive implementation of new metrics and tools, Support change management process, Escalate all major issues, Notify workforce managers, Communicate effectively on all interactions, Engage stakeholders on Adherence issues, Produce and own daily reporting, Produce and own weekly reporting, Produce and own monthly reporting", "teamCollaboration" : "Cross-functional environment; Workforce Management team", "domainKnowledge" : "Seller Registrations & Compliance; Workforce Management", "domainList" : [ "seller-registrations-compliance", "workforce-management" ], "domainSpecificKnowledge" : [ "Seller Registrations & Compliance", "Workforce Management" ], "toolProficiency" : [ "Workforce Management software", "Aspect", "IEX", "Microsoft Excel", "Microsoft Outlook", "Microsoft Word", "Microsoft PowerPoint" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Workforce Management software, Workforce Management (minimum 9 months), Good numerical & analytical skills, Intermediate to advance knowledge of Microsoft Excel, Intermediate to advance knowledge of Microsoft Outlook, Intermediate to advance knowledge of Microsoft Word, Intermediate to advance knowledge of Microsoft PowerPoint, Graduation is required", "qualificationsPreferred" : "Demonstrated ability to influence stakeholders, Effectively manage time, Prioritize multiple tasks and projects, Ensure in-time delivery, Data Analysis experience leading to creation of reporting, Ability to meet tight deadlines, Ability to prioritize workload, Ability to work in a cross-functional environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "VRMO organization is responsible for making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the 'ill-intentioned'. Protecting the interests of the end users is our top priority, balancing being compliant and giving a great customer experience. Our team achieves this objective through a combination of automated and manual investigations of the seller transactions on our marketplace. SWOTS provides/delivers Seller Registrations & Compliance operational processes/services (24x7) to Amazon external Customers as well as different Amazon stakeholders including Registrations Compliance Services (RCS) and Seller Services. Delivery of Performance: - Responsible for queue, skill and profile management adjusting staffing in line with volume. - Interprets and communicate data impacting the current Service level including shift in arrivals, schedules, productivity that could impact Service level and seller experience. - Deliver root cause analysis to identify misses in SLA’s through deep dives of data - Provide inputs on new metrics and tools - Drives the implementation of new metrics and tool’s along with supporting the change management process involving staff and workforce initiatives. - Escalate all major issues and notify workforce managers— whether they’re in operations or the affected businesses— ensuring the right people know of the incident at the right time. - Communicates effectively both verbal and written form on all interactions within and outside of the Workforce Management team. Especially when engaging stakeholders on specific Adherence issues. - Produce and own daily, weekly and monthly reporting on performance goals Basic Qualifications: - Experience in Workforce Management software, ie: Aspect, IEX - Experience in Workforce Management (minimum 9 months) - Good numerical & analytical skills. - Good technical skills: intermediate to advance knowledge of Microsoft Excel, Outlook, Word, PowerPoint. - Graduation is required Preferred Qualifications: - Demonstrated ability to influence stakeholders through effective communication written and verbal. - Demonstrated ability to effectively manage time, prioritize multiple tasks and projects to ensure in-time delivery. - Data Analysis experience leading to creation of reporting to leadership. - Ability to meet tight deadlines and prioritize workload. - Ability to work in a cross-functional environment. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "RCO WFM Analyst at ADCI HYD 20 SEZ - H94. Skills: Workforce Management, Data analysis, Reporting. Adjust staffing in line with volume. Interpret and communicate data impacting Service level", "postedDate" : "2026-06-13T20:34:54.659", "createdAt" : "2026-06-13T20:34:54.659", "lastUpdated" : "2026-06-15T11:09:12.140", "ingestTimestamp" : "2026-06-13T20:34:54.659", "mongoId" : "68e3dee770f0b99d589c6f6c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3101390/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Numerical skills", "Analytical skills", "Workforce Management", "Data analysis", "Reporting", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Seller Registrations & Compliance", "Workforce Management software", "Aspect", "IEX", "Microsoft Excel", "Microsoft Outlook", "Microsoft Word", "Microsoft PowerPoint" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 1507.7965, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a541d74d8ee00a0601976", "title" : "Senior Associate, Workforce Planning Analyst", "company" : "RVO Health", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Associate, Workforce Planning Analyst in Fort Mill, United States, adjusted for mid-seniority and the healthcare industry." }, "location" : "Charlotte, North Carolina, United States", "locations" : [ "Charlotte", "North Carolina", "United States", "Minneapolis", "MN" ], "timestamp" : "2026-06-14T20:11:18.211", "fingerprint" : "114d4ccb65019f4806a92b87067113423b39ae6da54e7022acfc3c2db6422a8f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/rvohealth/jobs/4703091005", "externalId" : "4703091005", "structuredLocations" : [ { "city" : "Fort Mill", "state" : "South Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "35.0073697,-80.9450759" } ], "locationText" : "Fort Mill, South Carolina, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Senior", "technicalSkills" : "SQL, Power BI, Workday Discovery Boards", "professionalSkills" : [ "Workforce Planning", "People Analytics", "Staffing Models", "Workforce Analytics", "Root Cause Analysis", "Benchmarking", "Forecasting", "ROI Analysis", "Statistical Reasoning", "Analytical Techniques" ], "hardSkillsList" : [ "Build staffing models", "Perform workforce analytics", "Conduct exploratory analysis", "Conduct diagnostic analysis", "Conduct trend analysis", "Develop dashboards", "Maintain dashboards", "Develop reports", "Maintain reports", "Translate analytical findings", "Perform recurring 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"Apply statistical reasoning", "level" : "intermediate" }, { "name" : "Apply analytical techniques", "level" : "intermediate" }, { "name" : "Support benchmarking", "level" : "intermediate" }, { "name" : "Support forecasting", "level" : "intermediate" }, { "name" : "Support ROI analysis", "level" : "intermediate" }, { "name" : "Define workforce metrics", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Intellectually curious" }, { "name" : "Analytically rigorous" } ], "majorSkills" : "Workforce Planning, People Analytics, Staffing Models, Workforce Analytics", "majorSkillsList" : [ "Workforce Planning", "People Analytics", "Staffing Models", "Workforce Analytics" ], "coreResponsibilities" : "Design staffing models, Build staffing models, Perform advanced workforce analytics, Identify trends, Identify risks, Identify opportunities, Conduct exploratory analysis, Conduct diagnostic analysis, Conduct trend analysis, Develop dashboards, Maintain dashboards, Develop reports, Maintain reports, Translate analytical findings, Conduct root cause analysis, Deliver actionable insights, Perform recurring analysis, Perform ad hoc analysis, Support workforce planning, Support strategic initiatives, Apply statistical reasoning, Apply analytical techniques, Interpret workforce data, Assess impact of HR programs, Support benchmarking, Support forecasting, Support ROI analysis, Partner with Ops Partners, Define workforce metrics, Ensure analytics align with business priorities", "teamCollaboration" : "Cross-functionally with HR Business Partners; Cross-functionally with Talent teams", "domainKnowledge" : "Workforce Management; People Analytics; HR Data; Workforce Data", "domainList" : [ "workforce-management", "people-analytics", "hr-data", "workforce-data" ], "domainSpecificKnowledge" : [ "Workforce Management", "People Analytics", "HR Data", "Workforce Data" ], "toolProficiency" : [ "Workday Discovery Boards", "Power BI", "Looker" ], "communicationSkills" : "Communicate findings; Communicate workforce insights; Concise narratives; Tailored recommendations", "problemSolvingSkills" : "Root cause analysis; Complex problems; Ambiguous problems", "outcomesObjectives" : "Drive smarter workforce decisions", "qualificationsBasic" : "3-5+ years of experience in Workforce Management, 3-5+ years of experience in People Analytics, Proven ability to build staffing models, Proven ability to build analytical frameworks, Proficiency in SQL, Demonstrated experience conducting root cause analysis, Demonstrated experience presenting findings to leadership, Solid understanding of statistical reasoning, Solid understanding of analytical techniques, Experience with benchmarking, Experience with forecasting, Experience with program ROI analysis, Ability to work independently on complex problems, Ability to deliver structured outputs, Ability to deliver well-reasoned outputs, Exceptional communication skills, Collaboration skills", "qualificationsPreferred" : "Dashboard experience with Looker a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "AT A GLANCE The Senior Associate, Workforce Planning Analyst plays a critical role in shaping how we understand, plan for, and optimize our workforce. This individual will serve as an analytical engine for the team, translating complex HR and business data into clear insights, actionable recommendations, and scalable tools that drive smarter workforce decisions. The ideal candidate is intellectually curious, analytically rigorous, and able to communicate findings in ways that resonate with both operational and executive audiences. Where You'll Be To prioritize togetherness, culture, and accountability, RVO Health operates on a hybrid in-office work schedule. We expect employees to work from our South Charlotte office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. Address: 1101 Red Ventures Dr Fort Mill, SC 29707  What You’ll Do Design and build staffing models from scratch to support decision making, efficiency gains, and scenario planning across the organization. Perform advanced workforce analytics to identify trends, risks, and opportunities related to turnover, hiring, mobility, engagement, performance, and workforce demographics. Independently conduct exploratory, diagnostic, and trend analysis using HR and business data to answer complex workforce questions. Develop and maintain dashboards and reports using Workday Discovery Boards/Dashboards and Power BI to clearly communicate workforce insights to HR and business stakeholders. Translate analytical findings into concise narratives and recommendations tailored to both executive and operational audiences. Conduct root cause analysis (RCA) on workforce challenges and deliver actionable insights to leadership. Perform recurring and ad hoc workforce analysis to support workforce planning and strategic initiatives. Apply statistical reasoning and analytical techniques to interpret workforce data and assess the impact of HR programs and initiatives. Support benchmarking, forecasting, and ROI analysis for workforce-related programs. Partner with Ops Partners to define meaningful workforce metrics and ensure analytics align with business priorities. What We’re Looking For 3–5+ years of experience in Workforce Management, People Analytics, or a closely related field. Proven ability to build staffing models and analytical frameworks that support business decision making. Strong proficiency in SQL, dashboard experience with Looker a plus. Demonstrated experience conducting root cause analysis and presenting findings to leadership. Solid understanding of statistical reasoning and analytical techniques as applied to HR and workforce data. Experience with benchmarking, forecasting, and program ROI analysis. Ability to work independently on complex, ambiguous problems and deliver structured, well-reasoned outputs. Exceptional communication skills with the ability to distill complex analyses into clear narratives for diverse audiences. Strong collaboration skills and experience working cross-functionally with HR Business Partners and Talent teams Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements. Starting Salary: $74,700 - $82,000 *Note actual salary is based on geographic location, qualifications and experience Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Paid Time Off Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program Pharmacy Benefits Income Protection Plans Pet Services Plans Mental Health Support Wellness Coaching HSA- Health Savings Account Commuter Benefits Gym Optum Perks, and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com. We do not provide visa sponsorship for this role at this time. #LI-Hybrid RVO Health Privacy Policy: https://rvohealth.com/legal/privacy", "summaryDescription" : "Senior Associate, Workforce Planning Analyst at RVO Health. Skills: Workforce Planning, People Analytics, Staffing Models, Workforce Analytics. Design staffing models. Build staffing models", "postedDate" : "2026-06-11T18:15:42.250", "createdAt" : "2026-06-11T18:15:42.250", "lastUpdated" : "2026-06-14T20:11:18.211", "ingestTimestamp" : "2026-06-11T18:15:42.250", "mongoId" : "6a2a541d74d8ee00a0601976", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Build staffing models", "Perform workforce analytics", "Conduct exploratory analysis", "Conduct diagnostic analysis", "Conduct trend analysis", "Develop dashboards", "Maintain dashboards", "Develop reports", "Maintain reports", "Translate analytical findings", "Perform recurring analysis", "Apply statistical reasoning", "Apply analytical techniques", "Support benchmarking", "Support forecasting", "Support ROI analysis", "Define workforce metrics", "Intellectually curious", "Analytically rigorous", "Workforce Planning", "People Analytics", "Staffing Models", "Workforce Analytics", "Root Cause Analysis", "Benchmarking", "Forecasting", "ROI Analysis", "Statistical Reasoning", "Analytical Techniques", "Workforce Management", "HR Data", "Workforce Data", "Workday Discovery Boards", "Power BI", "Looker" ], "skillCount" : 35, "jobCategory" : "other", "jobSubcategory" : "rvo-health-careers-page", "dataQualityScore" : 1.0, "_score" : 1501.012, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a0a16af1663d49372b5036d", "title" : "WFM Supervisor", "company" : "Support Services Group", "salary" : { "min" : 750000.0, "max" : 1200000.0, "currency" : "DOP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a WFM Supervisor in Santiago, Dominican Republic, adjusted for lead seniority and the customer support industry." }, "location" : "Santiago, DO", "locations" : [ "Santiago", "DO" ], "timestamp" : "2026-06-15T08:24:35.369", "fingerprint" : "3ce282e9992301f6682a7ec0d6e502a0c5b99a770d86b186bdc975c6bbf50de8", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://ssg-dr.breezy.hr/p/a80584dd04b0-wfm-supervisor", "externalId" : "a80584dd04b0", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Santiago", "country" : "Dominican Republic", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "19.4508468,-70.6947386" } ], "locationText" : "Santiago, Dominican Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Intraday operations", "Workforce planning" ], "hardSkills" : [ { "name" : "Intraday operations", "level" : "intermediate" }, { "name" : "Workforce planning", "level" : "intermediate" } ], "majorSkills" : "Workforce management, Operational metrics, Continuous improvement", "majorSkillsList" : [ "Workforce management", "Operational metrics", "Continuous improvement" ], "coreResponsibilities" : "Lead intraday operations, Lead workforce planning operations, Manage operational metrics, Drive continuous improvement", "problemSolvingSkills" : "Analytical abilities", "qualificationsBasic" : "Experienced WFM Supervisor, Analytical abilities, Excellent communication skills", "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Summary: We are seeking an experienced and results-driven Workforce Management (WFM) Supervisor to lead intraday and workforce planning operations within a fast-paced contact center environment. The ideal candidate will possess strong analytical abilities, excellent communication skills, and ad", "summaryDescription" : "WFM Supervisor at Support Services Group. Skills: Workforce management, Operational metrics, Continuous improvement. Lead intraday operations. Lead workforce planning operations", "createdAt" : "2026-06-14T00:55:20.712", "lastUpdated" : "2026-06-15T08:24:35.369", "ingestTimestamp" : "2026-06-14T00:55:20.712", "mongoId" : "6a0a16af1663d49372b5036d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Intraday operations", "Workforce planning", "Workforce management", "Operational metrics", "Continuous improvement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "_score" : 1483.7664, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Customer Support", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2b035374d8ee00a074f20c", "title" : "Workforce Program Analyst", "company" : "Dept of Transportation", "salary" : { "min" : 60881.0, "max" : 106544.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Wake County, NC", "locations" : [ "Wake County, NC", "United States of America" ], "timestamp" : "2026-06-14T23:03:53.573", "fingerprint" : "0c2edfd7228f57eeb7a5faa4051d7d1906d48f3b91e7e37a14c4348ab96a7e84", "source" : "workday", "language" : "en", "applyUrl" : "https://nc.wd108.myworkdayjobs.com/NC_Careers/job/Wake-County-NC/Workforce-Program-Analyst_JR-117792", "externalId" : "JR-117792", "locationPoint" : "34.81156,134.14264", "structuredLocations" : [ { "state" : "North Carolina", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "North Carolina, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "professionalSkills" : [ "Program management", "Workforce development", "Vocational program development", "Skill program development", "Employment rehabilitation", "Program evaluation", "Curriculum development" ], "hardSkillsList" : [ "Data analysis", "Reporting", "Budget management", "Logistics coordination" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Logistics coordination", "level" : "intermediate" } ], "majorSkills" : "Workforce development, Program implementation, Stakeholder management", "majorSkillsList" : [ "Workforce development", "Program implementation", "Stakeholder management" ], "coreResponsibilities" : "Implement workforce development program, Manage professional development programs, Manage custom training programs, Manage youth programs, Schedule program activities, Coordinate program logistics, Hire instructors, Train instructors, Maintain program budgets, Coordinate curriculum development, Revise curriculum, Evaluate curriculum, Maintain partnerships, Build new partnerships, Evaluate program outcomes, Analyze program metrics, Report on program metrics, Ensure program compliance, Identify program offerings, Expand program offerings", "teamCollaboration" : "Internal stakeholders; External stakeholders; Community stakeholders", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Workforce program development; Vocational program development; Skill program development; Employment rehabilitation; Construction industry", "domainList" : [ "workforce-program-development", "vocational-program-development", "skill-program-development", "employment-rehabilitation", "construction-industry" ], "domainSpecificKnowledge" : [ "Workforce program development", "Vocational program development", "Skill program development", "Employment rehabilitation", "Construction industry" ], "problemSolvingSkills" : "Analytical work", "specialRequirements" : "Operate state vehicle", "outcomesObjectives" : "Meet federal government needs; Meet state government needs; Meet community needs; Meet employer needs; Meet workforce needs", "qualificationsBasic" : "Bachelor's degree, 3 years experience", "qualificationsPreferred" : "Workforce Development Programs knowledge, Data analysis and reporting experience, Project management experience, Policy and procedure application experience, Stakeholder relationship experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Agency** Dept of Transportation **Division** Secretary **Job Classification Title** Program Analyst I (NS) **Position Number** 60024923 **Grade** NC17 **About Us** It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation. **Description of Work** The Office of Economic Opportunity and Compliance (EOC) exist to promote economic opportunity, growth and engagement in communities across N.C. to ensure stakeholders have access and opportunity to participate in transportation programs. EOC is responsible for advocating, administering, implementing, and monitoring the Department’s Title VI Nondiscrimination Program, Disadvantaged Business Enterprise (DBE)program, Unified Certification Program, Small Business Program, Equal Opportunity Contractor Compliance Program, Americans with Disabilities Act Program, On-the-Job Training (OJT) Program, and University Collaborations/ HBCU Outreach. The primary purpose of the Workforce Program Analyst: External Workforce Development Program position is effectively implementing the workforce development program. The position is comprehensive, coordinative, consultative, analytical, and advisory work involving independent consultation, technical assistance, and program project oversight. The position is responsible for the management of a portfolio of professional development, custom training, and youth programs related to the construction industry. This includes scheduling, coordinating logistics hiring and training instructors in different areas related to the construction industry, maintaining budgets, coordinating curriculum development, revision, and evaluation process, maintaining existing and building new partnerships, evaluating and analyzing program outcomes, metrics and reporting, and program compliance. The position is responsible for identifying and expanding program offerings to meet the current needs of federal and state government, community, employers, and workforce. The program area for this position includes experience in or working knowledge of workforce program development and implementation, vocational/skill program development and evaluation, or employment rehabilitation/reintegration programs. Must be able to legally operate state vehicle **Knowledge Skills and Abilities/Management Preferences** Salary Grade and Salary Range: NC17 $60,881.00-$106,544.00 Hiring Range: $60,881.00- $85,000.00 **Management prefers applicants with the following:** * Working knowledge of principles and practices of Workforce Development Programs, in the public or private sectors. * Documented experience in collecting, analyzing and reporting data and information, especially as it relates to finance and labor market statistics. * Working knowledge of project management, including the ability to handle multiple projects and deadlines in a fast-paced environment. * Documented experience in establishing, applying and interpreting policies and procedures using appropriate judgement and discretion. * Documented experience in creating and maintaining effective working relationships with stakeholders at all levels, internal and external, as well as the public. **Minimum Education and Experience** Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor’s degree from an appropriately accredited institution and three (3) years progressively responsible experience related to the area of assignment; or an equivalent combination of training and experience. **EEO Statement** The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. **Recruiter:** Andriette Dana Clifton **Email:** [_DOT-WorkdayJobRecruitment @ncdot.gov_](mailto:DOT-WorkdayJobRecruitment@ncdot.gov)", "summaryDescription" : "Workforce Program Analyst at Dept of Transportation. 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Join Support Services Group, where innovation meets excellence, as a Workforce Management Supervisor!What You Will Do: Lead highly motivated and high-performing workforce management teams, leveragi", "summaryDescription" : "Workforce Management Supervisor at Support Services Group. Skills: Workforce management. Lead workforce management teams. Optimize workforce efficiency", "createdAt" : "2026-06-14T18:37:48.231", "lastUpdated" : "2026-06-16T05:02:52.078", "ingestTimestamp" : "2026-06-14T18:37:48.231", "mongoId" : "69f30e3f4c40e2acd18dfc70", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Workforce management", "Operational performance" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "_score" : 1435.0851, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Business Services", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305640f292fd229cf26518", "title" : "Groceries Workforce Sr Analyst", "company" : "Delivery Hero", "industry" : "Internet", "salary" : { "min" : 1.1E7, "max" : 1.7E7, "currency" : "ARS", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Senior Groceries Workforce Analyst in Buenos Aires, Argentina, adjusted for the e-commerce industry and full-time employment." }, "location" : "Buenos Aires, AR", "locations" : [ "Buenos Aires", "AR" ], "timestamp" : "2026-06-16T07:51:53.419", "fingerprint" : "a461d8758194e11ceb2d0db8c5cfd7acb014aa1f6ae6216af9c1b1ce78a55050", "source" : "smartrecruiters", "language" : "es", "applyUrl" : "https://jobs.smartrecruiters.com/DeliveryHero/744000131957589-groceries-workforce-sr-analyst", "externalId" : "744000131957589", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Buenos Aires", "country" : "Argentina", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-34.6095579,-58.3887904" } ], "locationText" : "Buenos Aires, Argentina", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "SQL, BigQuery, Python, Excel, Google Sheets", "professionalSkills" : [ "Planificación operativa", "Workforce management", "Auditoría financiera", "Control de gestión", "Roles analíticos" ], "hardSkillsList" : [ "Extracción de datos", "Procesamiento de datos", "Modelos presupuestarios", "Visualización de datos" ], "hardSkills" : [ { "name" : "Extracción de datos", "level" : "intermediate" }, { "name" : "Procesamiento de datos", "level" : "intermediate" }, { "name" : "Modelos presupuestarios", "level" : "intermediate" }, { "name" : "Visualización de datos", "level" : "intermediate" } ], "majorSkills" : "Facturaciones de proveedores, Optimización logística", "majorSkillsList" : [ "Facturaciones de proveedores", "Optimización logística" ], "coreResponsibilities" : "Monitorear indicadores clave de rendimiento, Analizar indicadores clave de rendimiento, Auditar facturaciones de proveedores, Controlar facturaciones de proveedores, Identificar desvíos frente al presupuesto, Mitigar riesgos financieros en el P&L, Diseñar nuevos indicadores regionales automatizados, Estructurar nuevos indicadores regionales automatizados, Evaluar la productividad, Evaluar el ausentismo, Evaluar la eficiencia del gasto operativo, Liderar iniciativas de optimización, Diagnosticar causas raíz, Diseñar soluciones logísticas, Implementar soluciones logísticas, Medir impacto de soluciones logísticas, Colaborar con equipos locales, Colaborar con el área de Finanzas, Facilitar la toma de decisiones basadas en datos", "teamCollaboration" : "Equipos locales; Área de Finanzas; Equipos globales", "domainKnowledge" : "Quick-commerce; Delivery operations; Financial P&L; Operational efficiency", "domainList" : [ "quick-commerce", "delivery-operations", "financial-p-l", "operational-efficiency" ], "domainSpecificKnowledge" : [ "Quick-commerce", "Delivery operations", "Financial P&L", "Operational efficiency" ], "toolProficiency" : [ "SQL", "Excel", "Google Sheets", "Looker Studio", "Tableau" ], "communicationSkills" : "Redactar documentación; Participar en reuniones", "problemSolvingSkills" : "Diagnóstico analítico; Identificar desvíos; Mitigar riesgos", "outcomesObjectives" : "Evaluar la productividad; Evaluar el ausentismo; Evaluar la eficiencia del gasto operativo; Medir impacto de soluciones logísticas", "qualificationsBasic" : "Formación universitaria completa o avanzada en Finanzas, Contabilidad, Control de Gestión, Ingeniería Industrial, Economía, Administración de Empresas o carreras afines, Experiencia profesional previa en planificación operativa, workforce management, auditoría financiera, control de gestión o roles analíticos de alta complejidad, Manejo fluido y autónomo de bases de datos utilizando SQL para la extracción y procesamiento diario de grandes volúmenes de información, Experiencia avanzada en el diseño de modelos presupuestarios en Excel/Google Sheets y herramientas de visualización de datos, Nivel de idioma inglés intermedio o avanzado", "qualificationsPreferred" : "Uso de BigQuery o Python, Uso de Looker Studio, Tableau o similares", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "PedidosYa forma parte de Delivery Hero, empresa líder mundial en servicios de delivery con presencia en ~65 países. PedidosYa es la empresa de tecnología líder en delivery y quick-commerce en Latinoamérica. Es una plataforma simple, rápida y accesible que conecta a millones de personas usuarias, empresas y repartidores con una amplia variedad de productos y servicios. PedidosYa opera en 15 países en latinoamérica, y en 2020 lanzó PedidosYa Markets, el primer mercado 100% digital que entrega alimentos y artículos para el hogar en 15 minutos. Delivery Hero cotiza en la Bolsa de Frankfurt desde 2017 y forma parte del índice bursátil MDAX. Tenemos una oportunidad para vos, estamos buscando un/a Groceries Workforce Sr Analyst en Buenos Aires, Argentina. ¿Qué desafíos te esperan? * Monitorear y analizar de manera integral los indicadores clave de rendimiento (KPIs) y riesgo asociados a la fuerza de trabajo (workforce) de nuestros/as shoppers en los 15 mercados de LATAM. * Auditar y controlar las facturaciones de proveedores y las variables críticas del modelo shopper, identificando desvíos frente al presupuesto y mitigando riesgos financieros en el P&L. * Diseñar y estructurar nuevos indicadores y tableros regionales automatizados que permitan evaluar la productividad, el ausentismo y la eficiencia del gasto operativo. * Liderar iniciativas de optimización de punta a punta: desde el diagnóstico analítico de causas raíz hasta el diseño, implementación y medición de impacto de las soluciones logísticas. * Colaborar de manera transversal con los equipos locales y el área de Finanzas, actuando como referente regional ante Delivery Hero para facilitar la toma de decisiones basadas en datos. ## Qualifications ¿Qué esperamos de ti? * Formación universitaria completa o avanzada en Finanzas, Contabilidad, Control de Gestión, Ingeniería Industrial, Economía, Administración de Empresas o carreras afines. * Experiencia profesional previa en planificación operativa, workforce management, auditoría financiera, control de gestión o roles analíticos de alta complejidad. * Manejo fluido y autónomo de bases de datos utilizando SQL para la extracción y procesamiento diario de grandes volúmenes de información (se valorará el uso de BigQuery o Python). * Experiencia avanzada en el diseño de modelos presupuestarios en Excel/Google Sheets y herramientas de visualización de datos (como Looker Studio, Tableau o similares). * Nivel de idioma inglés intermedio o avanzado, con la fluidez necesaria para mantener interacciones, redactar documentación y participar en reuniones con equipos globales. ## Additional Information PedidosYa te da la oportunidad de: * Crear valor para un gran ecosistema de negocio. * Jugar en equipo, siempre: Pensar soluciones y construir colaborativamente, con buena energía. * Moverte a la velocidad de tus ideas y emprender. * Aprender, desarrollarte y reinventarte: Permitirte equivocarte, aprender haciendo, iterar y adaptarte a los cambios. * Generar impacto positivo en las personas y el planeta. * Trabajar de otra manera, en #ModoPeYa: no importa el tiempo ni el lugar desde donde trabajas, lo que importa es la agilidad con la que tomas decisiones, la flexibilidad para adaptarte y los resultados que alcanzas en equipo. En PedidosYa, el impacto no se mide solo en resultados sino en cómo los alcanzamos. Buscamos al mejor talento: personas que vibren con nuestros valores, la forma en la que pensamos, decidimos y colaboramos todos los días. Lo que lográs es clave, pero el “cómo” lo hacés es lo que nos define. Jugando en equipo, hacemos que el negocio y nuestro ecosistema sigan creciendo, mientras le simplificamos el día a día a millones de personas. \uD83D\uDC49 Conocé nuestros valores[ aquí](https://empleos.pedidosya.com/). La diversidad de talento potencia nuestra Cultura y nuestra organización. Jugamos en equipo en todo lo que hacemos, y lo que más nos gusta de eso es que promovemos la creación de equipos diversos e inclusivos que puedan aportar diferentes perspectivas a PedidosYa. Nuestras oportunidades laborales están abiertas a todas las personas, independientemente de su identidad de género, orientación sexual, origen étnico, religión, edad, discapacidad y/o otras características individuales. En caso de necesitar algún ajuste razonable o accesibilidad particular para tener la entrevista, por favor no dejes de aclararlo en tu postulación. Además, siéntete libre de indicarnos tus pronombres (él/ella/elle) desde el primer contacto. #CulturaPeYa #LaDiversidadNosPotencia", "summaryDescription" : "Groceries Workforce Sr Analyst at Delivery Hero. Skills: Facturaciones de proveedores, Optimización logística. Monitorear indicadores clave de rendimiento. Analizar indicadores clave de rendimiento", "postedDate" : "2026-06-12T18:18:29.000", "createdAt" : "2026-06-15T23:38:29.650", "lastUpdated" : "2026-06-16T07:51:53.419", "ingestTimestamp" : "2026-06-15T23:38:29.650", "mongoId" : "6a305640f292fd229cf26518", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Extracción de datos", "Procesamiento de datos", "Modelos presupuestarios", "Visualización de datos", "Facturaciones de proveedores", "Optimización logística", "Planificación operativa", "Workforce management", "Auditoría financiera", "Control de gestión", "Roles analíticos", "Quick-commerce", "Delivery operations", "Financial P&L", "Operational efficiency", "SQL", "Excel", "Google Sheets", "Looker Studio", "Tableau" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 1399.2505, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "68b706987fc9a711f0f6fdef", "title" : "Workforce Staffing Lead", "company" : "ASSPL", "industry" : "Human Resources, global corporate", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Workforce Staffing Lead in Logistics in Bengaluru, India, adjusted for seniority and company size." }, "location" : "Bengaluru, Karnataka, IND", "locations" : [ "Bengaluru, Karnataka, IND" ], "timestamp" : "2026-06-16T07:40:21.343", "fingerprint" : "e69953463b6f8612ca87aa81b2c50cd6e25c450e08fdcf1640045648bbfa6c57", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3052820/apply", "externalId" : "d0b2f43d-2375-472d-bab7-b7cff3f8bd73", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, Karnataka, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Talent management", "Employee relations", "Organizational development", "Market analytics", "Strategic sourcing", "Vendor management", "Labor planning", "Candidate experience", "Process improvement", "Grassroots sourcing" ], "hardSkillsList" : [ "Staffing execution", "Hiring events", "Labor demand planning", "Candidate cycle time", "Conversion rates", "Applicant funnel metrics", "Performance reporting", "Key Performance Indicators" ], "hardSkills" : [ { "name" : "Staffing execution", "level" : "intermediate" }, { "name" : "Hiring events", "level" : "intermediate" }, { "name" : "Labor demand planning", "level" : "intermediate" }, { "name" : "Candidate cycle time", "level" : "intermediate" }, { "name" : "Conversion rates", "level" : "intermediate" }, { "name" : "Applicant funnel metrics", "level" : "intermediate" }, { "name" : "Performance reporting", "level" : "intermediate" }, { "name" : "Key Performance Indicators", "level" : "intermediate" } ], "majorSkills" : "Workforce staffing, Talent acquisition, Vendor management, Labor market analysis", "majorSkillsList" : [ "Workforce staffing", "Talent acquisition", "Vendor management", "Labor market analysis" ], "coreResponsibilities" : "Execute New Hiring Events, Audit New Hiring Events, Communicate event metrics, Align labor strategy, Mitigate labor risk, Manage vendor KPIs, Deliver standard work, Forecast labor needs, Monitor labor market health, Provide market insights, Optimize candidate cycle time, Optimize conversion rates, Optimize applicant funnel, Support community groups, Develop talent communities, Analyze Workforce Staffing performance, Lead projects, Manage programs, Set KPIs, Benchmark metrics, Prioritize to meet SLAs, Deliver hiring requirements, Partner with stakeholders", "teamCollaboration" : "Business operations leaders; Finance regional leaders; Staffing Manager; Operations; Learning; HRBPs; Manpower agency partners", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Front-line associates; High-volume hiring; Logistics hiring", "domainList" : [ "front-line-associates", "high-volume-hiring", "logistics-hiring" ], "domainSpecificKnowledge" : [ "Front-line associates", "High-volume hiring", "Logistics hiring" ], "toolProficiency" : [ "Microsoft Office" ], "problemSolvingSkills" : "Analytical thinker; Solve complex hiring problems", "specialRequirements" : "Travel as needed", "outcomesObjectives" : "Meet labor order demands; Fill positions on time; Meet and exceed SLAs", "qualificationsBasic" : "Bachelor's degree, 2+ years Amazon experience, Knowledge of Microsoft Office", "qualificationsPreferred" : "Experience in investigative work, Experience developing policies, Experience managing confidential information", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright and self-driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history. Workforce Staffing (WFS), a division of Worldwide Operations People, Product & Tech, manages Amazon’s Tier 1 talent (Front-line associates) supply chain. We attract, hire, and onboard the associates who, by fulfilling orders at the frontlines of the company, make Amazon a global leader in delivery and logistics. This encompasses market analytics, candidate attraction and communication, strategic sourcing, staffing execution at scale, and vendor management. These processes enable our business partners to meet customer expectations by matching talent supply with demand. The Workforce Staffing (WFS) team is looking for a Staffing Lead. The Staffing Lead is the primary candidate facing member of our field teams, serving in both executional and decision-making roles. The Staffing Lead will be responsible for ensuring that our candidates and stakeholders experience the highest level of Customer Obsession. In this high-volume hiring space, you will manage the delivery of Associate labor through direct sourcing channels, vendor suppliers, daily vendor management and engagement initiatives. The Staffing Lead will focus on owning the tactical development and delivery of community engagement plans, supporting labor demand planning for multiple sites across the cluster, and execution of candidate engagement activities. You will be an analytical thinker who can see around corners and demonstrate a passion for process improvement, candidate experience and seamless onboarding. You will work with a team of Staffing Leads and coordinators who thrive in an innovative, fast-paced environment. Key job responsibilities · Serves as the lead to pre plan, execute, and audit New Hiring Events (NHE) based on labor projections to meet the labor order demands and fill on time. Completes post audit of event and communicates event metrics to leadership · Partners with business operations and finance regional leaders to align labor strategy, plans and mitigate risk due to labor fulfillment with weekly Labor Assumption and Labor Planning meetings · Vendor management of labor suppliers and associated KPIs, delivery of standard work and forecasting · Monitor labor market health and provide advanced insights into changes that will affect the business · Manage and build strategies to optimize candidate cycle time, conversion rates and applicant funnel metrics to benchmark · Partners with Staffing Manager to support community groups to leverage grassroots sourcing channels to develop talent communities to fill positions · Manage & Analyze daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators · Leads and drives projects, of increasing scale and complexity, and manages programs through completion · Set KPI’s, benchmark metrics & understand how to prioritize to meet and exceed all business SLAs · Should be able to travel as needed to conduct events in various locations within your designated or assigned geographical area. A day in the life The role holder will solve complex hiring-related problems for INOPS. They will manage key program priorities for the India WFS team while collaborating closely with multiple functions. Additionally, they will be responsible for delivering hiring requirements across assigned sites. They will partner with key stakeholders including Operations, Learning, HRBPs, and external manpower agency partners to ensure successful outcomes. About the team Workforce Staffing (WFS), a division within Worldwide (WW) Ops PxT (HR), is responsible for the management of the Tier 1 talent supply chain. This encompasses market analytics, candidate attraction and communication, strategic sourcing, staffing execution at scale, and vendor management. These processes enable our business partners to meet customer demand by matching talent supply with demand. Basic Qualifications: - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience - Knowledge of Microsoft Office products and applications Preferred Qualifications: - Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation - Experience developing policies and supporting documentation - Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Workforce Staffing Lead at ASSPL. Skills: Workforce staffing, Talent acquisition, Vendor management, Labor market analysis. Execute New Hiring Events. Audit New Hiring Events", "postedDate" : "2026-06-14T20:25:35.643", "createdAt" : "2026-06-14T20:25:35.643", "lastUpdated" : "2026-06-16T07:40:21.343", "ingestTimestamp" : "2026-06-14T20:25:35.643", "mongoId" : "68b706987fc9a711f0f6fdef", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3052820/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Staffing execution", "Hiring events", "Labor demand planning", "Candidate cycle time", "Conversion rates", "Applicant funnel metrics", "Performance reporting", "Key Performance Indicators", "Workforce staffing", "Talent acquisition", "Vendor management", "Labor market analysis", "Talent management", "Employee relations", "Organizational development", "Market analytics", "Strategic sourcing", "Labor planning", "Candidate experience", "Process improvement", "Grassroots sourcing", "Program management", "Front-line associates", "High-volume hiring", "Logistics hiring", "Microsoft Office" ], "skillCount" : 26, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 1398.2224, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6960824e0937eae70e9c8631", "title" : "Workforce Development Specialist", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Workforce Development Specialist in Orange, Texas, adjusted for government industry and full-time employment." }, "location" : "826054", "locations" : [ "826054", "
Port Arthur:4680 Highway 365 (320TX-4297)
4680 Highway 365
Port Arthur, 77642-7401

" ], "timestamp" : "2026-06-15T21:14:17.615", "fingerprint" : "bb9d7e76f8952ed1c75d6000dc00e30f4c7a9961f452ca95de8a8cb683cf0da2", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=31565", "externalId" : "31565", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orange", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.1228634,-93.9041169" }, { "city" : "Port Arthur", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.8716577,-93.9332302" } ], "locationText" : "Orange, Texas, United States; Port Arthur, Texas, United States", "professionalSkills" : [ "Employment services", "Recruitment services", "Labor market information" ], "hardSkillsList" : [ "Interpersonal skills", "Organizational skills", "Recordkeeping skills" ], "hardSkills" : [ { "name" : "Interpersonal skills", "level" : "intermediate" }, { "name" : "Organizational skills", "level" : "intermediate" }, { "name" : "Recordkeeping skills", "level" : "intermediate" } ], "majorSkills" : "Employment services, Client interviews, Job search assistance", "majorSkillsList" : [ "Employment services", "Client interviews", "Job search assistance" ], "coreResponsibilities" : "Connect people to meaningful work, Provide employment services, Support employers with job postings, Identify qualified candidates, Offer recruitment services, Promote electronic tools, Train job seekers on tools, Build résumés, Explore careers, Navigate digital resources, Support job seekers receiving UI, Guide job search efforts, Serve priority populations, Provide worker support, Help navigate complaint process, Ensure access to supportive services, Maintain thorough documentation, Serve as first point of contact, Listen to job seekers, Assess job seeker needs, Guide job seekers to services, Conduct in-depth client interviews, Develop employment plans, Deliver employment services, Explain employment services, Assist job seekers with applications, Prepare for interviews, Prepare for hiring events, Provide referrals to agencies, Support employers with tools, Support employers with insights, Conduct outreach, Conduct presentations, Conduct workshops, Promote workforce programs, Work collaboratively with partners, Ensure seamless service delivery, Represent the agency, Perform other duties", "teamCollaboration" : "Across teams; With communities; With employers; With job seekers; With agency staff; With other workforce programs; With partners", "domainKnowledge" : "Workforce development; Unemployment insurance; Wagner-Peyser requirements", "domainList" : [ "workforce-development", "unemployment-insurance", "wagner-peyser-requirements" ], "domainSpecificKnowledge" : [ "Workforce development", "Unemployment insurance", "Wagner-Peyser requirements" ], "toolProficiency" : [ "WorkInTexas", "MyTXCareer" ], "communicationSkills" : "Explain services clearly; Deliver services clearly", "documentationSkills" : "Maintain records; Documentation of services", "continuousLearning" : "Training opportunities; Development opportunities", "specialRequirements" : "Must be Texas resident, Willing to relocate to Texas, No sponsorship required", "outcomesObjectives" : "Help job seekers succeed; Help employers succeed", "qualificationsBasic" : "Two years and six months of full-time experience in gathering information, interviewing, or the instruction, demonstration, and interpretation of policies in a public or private direct social eligibility information, write case narratives, and processing complaints and related legal procedures", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 2266 MacArthur Dr, Orange, TX or 4680 Highway 365, Port Arthur, TX. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: -A passionate connector: You're dedicated to helping individuals navigate their path to employment by offering meaningful guidance, tools, and support. You believe in empowering people through access to opportunity. -A skilled communicator and interviewer: You ask the right questions, listen with empathy, and offer solutions that match each person’s unique journey. You explain services clearly, ensuring understanding and trust. -A workforce systems navigator: You are comfortable using technology, know how to find and use online resources, and help others do the same—whether it’s job search tools, labor market data, or digital platforms. -An advocate for broad access and opportunities: You are dedicated to helping everyone find opportunities to work, grow, and reach their goals through job connections, training, and support. -A thoughtful team collaborator: You work well across teams and communities, partnering with employers, job seekers, and agency staff to get results. -An organized professional: You juggle multiple tasks with grace, from maintaining accurate records to preparing for community outreach, and you do it all with a strong sense of purpose. WHAT YOU WILL DO: As a Workforce Development Specialist II, you will be a key part of delivering employment services that meet the needs of both job seekers and employers across the state. You will: -Connect people to meaningful work by providing employment services that match job seekers with opportunities aligned to their skills and goals. -Support employers by assisting with job postings, identifying qualified candidates, and offering recruitment services tailored to business needs. -Promote and train job seekers on Workforce Solutions electronic tools, such as WorkInTexas, and MyTXCareer, helping them build résumés, explore careers, and navigate digital resources. -Support job seekers receiving unemployment insurance by guiding their job search efforts and helping them connect to employment opportunities and helpful services. -Serve priority populations including veterans, migrant and seasonal farmworkers (MSFWs), and others with barriers to employment, offering specialized services and targeted outreach. -Provide worker support by helping them navigate the complaint process and ensuring access to supportive services. -Maintain thorough documentation of services provided, client outcomes, and employer engagement in compliance with state and federal reporting requirements. -Perform routine (journey-level) employment work. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: -Serve as a first point of contact for job seekers, listening, assessing needs, and guiding them to appropriate services and employment options. -Conduct in-depth client interviews to understand education, experience, interests, and barriers, using this information to develop employment plans. -Deliver and explain employment services clearly, ensuring clients understand their next steps and have what they need to succeed. -Assist job seekers in completing job applications, creating résumés, and preparing for interviews or hiring events. -Helping clients navigate the complaint system and providing referrals to appropriate agencies. -Support employers with tools, insights, and labor market information that strengthens their ability to recruit and retain talent. -Conduct outreach, presentations, and workshops to promote workforce programs, both in-person and virtually. -Work collaboratively with other workforce programs and partners to ensure seamless service delivery and compliance with all Wagner-Peyser requirements. -Represent the agency with professionalism in communities and workforce centers across Texas. -Perform other duties as assigned to support workforce development goals. YOU QUALIFY WITH: -Two years and six months of full-time experience in gathering information, interviewing, or counseling; the instruction, demonstration, and interpretation of policies in a public or private enterprise; direct social work; eligibility determination; or in workforce development issues and programs and customer service. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: -Three years of full-time experience in outreach activities, gathering and disseminating information, interviewing or counseling; the instruction, demonstration, and explanation of policies in a public or private enterprise; social work; eligibility determination; or in workforce development issues and programs. -Knowledge of employment services, unemployment insurance work requirements, and workforce development programs. -Familiarity with Workforce Solutions electronic tools (e.g., WorkInTexas, MyTXCareer). -Ability to compose correspondence, summarize information, write case narratives, and processing complaints and related legal procedures. -Strong interpersonal skills with the ability to connect with individuals from diverse backgrounds. -Ability to work independently while delivering employment services that help job seekers and employers succeed through Workforce Solutions. -Comfort conducting outreach and providing services at employer sites, community centers, educational institutions. -Strong organizational and recordkeeping skills, with attention to detail and a commitment to service excellence. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $3,100.00month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_Employment.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Port Arthur", "summaryDescription" : "Workforce Development Specialist at Texas Workforce Commission. Skills: Employment services, Client interviews, Job search assistance. Connect people to meaningful work. Provide employment services", "createdAt" : "2026-06-14T19:00:53.089", "lastUpdated" : "2026-06-15T21:14:17.615", "ingestTimestamp" : "2026-06-14T19:00:53.089", "mongoId" : "6960824e0937eae70e9c8631", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Interpersonal skills", "Organizational skills", "Recordkeeping skills", "Employment services", "Client interviews", "Job search assistance", "Recruitment services", "Labor market information", "Workforce development", "Unemployment insurance", "Wagner-Peyser requirements", "WorkInTexas", "MyTXCareer" ], "skillCount" : 13, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 1397.7452, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305118f292fd229cef9940", "title" : "Director, Workforce Solutions", "industry" : "Human Resources", "salary" : { "min" : 130000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T11:02:18.478", "fingerprint" : "47c5cccbaf9071086f261fc66be09d9099ccdab9ad920dfe1dda5783dde9b2b3", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/a58e95fa-460b-4737-a14a-89955972c28c/apply", "externalId" : "a58e95fa-460b-4737-a14a-89955972c28c", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceLevel" : "Director", "professionalSkills" : [ "Sales strategy", "Pipeline management", "Client relationship management", "Consultative sales", "Contract negotiation", "Business development", "Market research", "Strategic outreach" ], "softSkillsList" : [ "Competitive", "Performance-driven" ], "softSkills" : [ { "name" : "Competitive" }, { "name" : "Performance-driven" } ], "majorSkills" : "Workforce solutions sales, Healthcare staffing sales, Enterprise sales", "majorSkillsList" : [ "Workforce solutions sales", "Healthcare staffing sales", "Enterprise sales" ], "coreResponsibilities" : "Develop strategies to acquire new clients, Execute strategies to acquire new clients, Build pipeline of prospective accounts, Manage pipeline of prospective accounts, Establish relationships with decision-makers, Maintain relationships with decision-makers, Present workforce solutions, Position workforce solutions, Demonstrate value, Lead sales cycles, Identify expansion opportunities, Grow service adoption, Grow account value, Leverage referrals, Leverage market research, Leverage strategic outreach, Generate new business opportunities, Collaborate cross-functionally, Ensure seamless onboarding, Ensure successful client implementation", "teamCollaboration" : "Cross-functionally", "domainKnowledge" : "Healthcare systems; Healthcare operations; Clinical labor challenges; Per diem workforce solutions; Staffing services", "domainList" : [ "healthcare-systems", "healthcare-operations", "clinical-labor-challenges", "per-diem-workforce-solutions", "staffing-services" ], "domainSpecificKnowledge" : [ "Healthcare systems", "Healthcare operations", "Clinical labor challenges", "Per diem workforce solutions", "Staffing services" ], "communicationSkills" : "Senior-level presentations; Senior-level negotiation", "outcomesObjectives" : "Grow service adoption; Grow account value", "qualificationsBasic" : "5+ years business development, 5+ years enterprise sales, Proven success selling enterprise-level staffing, Proven success selling workforce solutions, Selling to healthcare organizations, Understanding of hospital systems, Understanding of healthcare operations, Understanding of clinical labor challenges, Build and manage complex sales pipelines, Consistently close new business, Excellent communication skills, Excellent presentation skills, Excellent negotiation skills, Strategic thinker", "qualificationsPreferred" : "Bachelor’s degree or equivalent professional experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Develop and execute strategies to acquire new healthcare system clients for per diem workforce solutions and staffing services. Build and manage a strong pipeline of prospective hospital and healthcare system accounts, focusing on high-value enterprise opportunities. Establish and maintain relationships with senior healthcare decision-makers, including executives and department leadership. Present and position workforce solutions and technology offerings to demonstrate clear value in solving clinical labor challenges. Lead consultative sales cycles from prospecting through contract negotiation and closing. Identify expansion opportunities within existing relationships to grow service adoption and account value. Leverage referrals, market research, and strategic outreach to generate consistent new business opportunities. Collaborate cross-functionally to ensure seamless onboarding and successful client implementation. Requirements: 5+ years of business development or enterprise sales experience within the staffing or healthcare workforce industry. Proven success selling enterprise-level staffing or workforce solutions to healthcare organizations. Strong understanding of hospital systems, healthcare operations, and clinical labor challenges. Demonstrated ability to build and manage complex sales pipelines and consistently close new business. Excellent communication, presentation, and negotiation skills with senior-level stakeholders. Strategic thinker with the ability to identify multiple pathways to win new business opportunities. Highly driven, competitive, and motivated by performance and results. Bachelor’s degree or equivalent professional experience preferred. Benefits: Competitive base salary of approximately $130,000 annually, plus incentive compensation. Comprehensive healthcare coverage including medical, dental, vision, and life insurance. Generous 401(k) retirement plan with employer matching contributions. Unlimited discretionary time off with a strong culture of flexibility and autonomy. Remote-first work environment supporting flexibility and work-life balance. Performance-based bonuses and additional discretionary rewards. Access to virtual wellness programs including fitness, yoga, and meditation sessions. Engaging team culture with virtual events, celebrations, and recognition programs. Additional perks such as birthday rewards, reimbursements, and family-friendly leave policies. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Director, Workforce Solutions. Skills: Workforce solutions sales, Healthcare staffing sales, Enterprise sales. Develop strategies to acquire new clients. Execute strategies to acquire new clients", "postedDate" : "2026-06-15T08:36:11.842", "createdAt" : "2026-06-15T08:36:11.842", "lastUpdated" : "2026-06-16T11:02:18.478", "ingestTimestamp" : "2026-06-16T03:21:49.202", "mongoId" : "6a305118f292fd229cef9940", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 130000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Competitive", "Performance-driven", "Workforce solutions sales", "Healthcare staffing sales", "Enterprise sales", "Sales strategy", "Pipeline management", "Client relationship management", "Consultative sales", "Contract negotiation", "Business development", "Market research", "Strategic outreach", "Healthcare systems", "Healthcare operations", "Clinical labor challenges", "Per diem workforce solutions", "Staffing services" ], "skillCount" : 18, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "_score" : 1396.8123, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "693c2b8c70f0b99d5843fe48", "title" : "Senior Workforce Planner", "company" : "Amazon Australia Services, Inc", "industry" : "Human Resources, Logistics", "salary" : { "min" : 155000.0, "max" : 215000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Senior Workforce Planner in Brisbane, Australia, adjusted for Amazon's size and the e-commerce industry." }, "location" : "Brisbane, Queensland, AUS", "locations" : [ "Brisbane, Queensland, AUS" ], "timestamp" : "2026-06-15T04:08:54.841", "fingerprint" : "0db76516e25855124379ed4f438a993c6ab62a5a907023aa2c751f3d1199c2c9", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3138084/apply", "externalId" : "94d29042-b264-42c2-b308-d8e34fdead9d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brisbane", "state" : "Queensland", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-27.4689623,153.0235009" } ], "locationText" : "Brisbane, Queensland, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Labor strategy", "Labor planning", "Hiring strategy", "Sourcing strategy", "Vendor management", "Process improvements", "Tech enablement", "Automation" ], "hardSkillsList" : [ "High-volume hiring", "Direct sourcing", "Vendor management", "Community engagement", "Labor demand planning", "Peak planning", "Cost of hiring", "Compliance", "Workforce Planning workflow", "Recruiting sourcing trends", "Rate card evaluation", "Commercial contract negotiation", "Root cause analysis", "KPI delivery", "Grassroots sourcing", "Talent communities" ], "softSkillsList" : [ "Leadership", "Urgency" ], "hardSkills" : [ { "name" : "High-volume hiring", "level" : "intermediate" }, { "name" : "Direct sourcing", "level" : "intermediate" }, { "name" : "Vendor management", "level" : "intermediate" }, { "name" : "Community engagement", "level" : "intermediate" }, { "name" : "Labor demand planning", "level" : "intermediate" }, { "name" : "Peak planning", "level" : "intermediate" }, { "name" : "Cost of hiring", "level" : "intermediate" }, { "name" : "Compliance", "level" : "intermediate" }, { "name" : "Workforce Planning workflow", "level" : "intermediate" }, { "name" : "Recruiting sourcing trends", "level" : "intermediate" }, { "name" : "Rate card evaluation", "level" : "intermediate" }, { "name" : "Commercial contract negotiation", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "KPI delivery", "level" : "intermediate" }, { "name" : "Grassroots sourcing", "level" : "intermediate" }, { "name" : "Talent communities", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Urgency" } ], "majorSkills" : "Workforce planning, High-volume hiring, Vendor management", "majorSkillsList" : [ "Workforce planning", "High-volume hiring", "Vendor management" ], "coreResponsibilities" : "Lead country wide staffing events, Lead high volume hiring events, Manage delivery of Associate labor, Manage vendor suppliers, Manage vendor engagement initiatives, Own tactical development of community engagement plans, Own delivery of community engagement plans, Support labor demand planning, Drive key metrics, Lead a small team, Drive country wide Workforce Staffing events, Manage a complex recruitment process, Meet all customer SLAs, Partner with business operations leaders, Partner with finance regional leaders, Align labor strategy, Align labor plans, Mitigate risk due to labor fulfillment, Determine hiring strategy, Consider local market conditions, Consider cost per hire, Use multiple channels in sourcing, Keep current on recruiting sourcing trends, Interpret sourcing data, Suggest viability of sourcing strategy, Suggest improvements needed, Audit rate cards, Evaluate rate cards, Challenge commercial contract terms, Partner with Procurement, Partner with Legal, Redraft contracts, Examine causes of adverse trends, Conduct root cause analysis, Provide solutions, Manage labor suppliers, Manage associated KPIs, Deliver standard work, Manage forecasting, Support community groups, Leverage grassroots sourcing channels, Develop talent communities, Own process improvements initiatives, Work with Product teams, Work with Program Management teams", "teamCollaboration" : "Business operations leaders; Finance regional leaders; Procurement; Legal; Workforce Staffing leadership; Product teams; Program Management teams", "domainKnowledge" : "Customer Fulfillment; Delivery Services; High-volume hiring; Labor planning", "domainList" : [ "customer-fulfillment", "delivery-services", "high-volume-hiring", "labor-planning" ], "domainSpecificKnowledge" : [ "Customer Fulfillment", "Delivery Services", "High-volume hiring", "Labor planning" ], "toolProficiency" : [ "Microsoft Office" ], "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "Local travel up to 25%", "outcomesObjectives" : "Meet all customer SLAs; Drive key metrics related to vendor engagement; Drive key metrics related to peak planning; Drive key metrics related to cost of hiring; Drive key metrics related to compliance; Drive a scalable lights out Workforce Planning workflow", "qualificationsBasic" : "Experience with workforce planning, Experience in technical support work, Experience in engineering, Experience in an operations environment, Experience working with senior level stakeholders, Experience influencing senior level stakeholders, Experience with analytical tools, Ability to dive deep into metrics, Ability to dive deep into reporting, Experience in vendor management, Knowledge of Microsoft Office products, Knowledge of Microsoft Office applications", "qualificationsPreferred" : "Experience in conducting investigative work, Experience in claimant interviews, Experience in witness interviews, Experience in target employee interviews, Experience in investigative data analysis, Experience in production of investigative documentation, Experience developing policies, Experience supporting documentation, Experience managing confidential employee information, Experience adhering to strict confidentiality standards, Financial planning experience, Commercial analyst experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven individuals. If you would like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a talented and committed Senior Workforce Planner to lead country wide staffing/high volume hiring events for our Customer Fulfillment & Delivery Services teams. In this high volume hiring space, you will manage the delivery of Associate labor through direct sourcing channels, vendor suppliers, daily vendor management and engagement initiatives. Additionally, this role requires owning the tactical development and delivery of community engagement plans, supporting labor demand planning with Finance and Supply Chain Teams. In this role you will drive key metrics related to: vendor engagement, peak planning, cost of hiring, compliance and driving a scalable lights out Workforce Planning workflow. You will be required to lead a small team (1-3 staffing leads) to drive country wide Workforce Staffing events. You must be able to manage a complex high-volume recruitment process to meet all customer SLAs. You will thrive in an innovative, fast-paced environment, can roll up your sleeves, work hard, have fun, and get the job done. You have a demonstrated ability to prioritise your time, demonstrate push back and a sense of urgency, and understand the value of providing exceptional customer service to the client and candidate. Key job responsibilities • Partner with business operations and finance regional leaders to align labor strategy, plans and mitigate risk due to labor fulfillment with weekly Labor Assumption and Labor Planning meetings • Determines the hiring strategy with the country, considering local market conditions and cost per hire • Use multiple channels in sourcing and keep current on recruiting sourcing trends (relevant to high-volume hiring) both in sourcing directly and via third party suppliers • Interpret sourcing data to suggest viability of sourcing strategy and improvements needed • Audits and evaluates rate cards by role / skill to ensure parity and consistently • Challenges commercial contract terms and partners with Procurement / Legal to redraft contracts as required • Examine and establish the causes of adverse trends in metrics, conduct root cause analysis and provide solutions • Vendor management of labor suppliers and associated KPIs, delivery of standard work and forecasting • Partners with Workforce Staffing leadership to support community groups to leverage grassroots sourcing channels to develop talent communities to fill positions • Owing process improvements initiatives including working with Product / Program Management teams on tech enablement and automation Must be able to travel as needed to conduct events in various locations within your assigned geographical area (local travel up to 25%). Basic Qualifications: - Experience with workforce planning - Experience in technical support work, engineering, or an operations environment - Experience working with and influencing senior level stakeholders - Experience with analytical tools and ability to dive deep into metrics and reporting - Experience in vendor management - Knowledge of Microsoft Office products and applications Preferred Qualifications: - Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation - Experience developing policies and supporting documentation - Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards - Financial planning or commercial analyst experience Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Senior Workforce Planner at Amazon Australia Services, Inc. Skills: Workforce planning, High-volume hiring, Vendor management. Lead country wide staffing events. Lead high volume hiring events", "postedDate" : "2026-06-13T08:11:26.335", "createdAt" : "2026-06-13T08:11:26.335", "lastUpdated" : "2026-06-15T04:08:54.841", "ingestTimestamp" : "2026-06-13T08:11:26.335", "mongoId" : "693c2b8c70f0b99d5843fe48", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3138084/apply", "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "High-volume hiring", "Direct sourcing", "Vendor management", "Community engagement", "Labor demand planning", "Peak planning", "Cost of hiring", "Compliance", "Workforce Planning workflow", "Recruiting sourcing trends", "Rate card evaluation", "Commercial contract negotiation", "Root cause analysis", "KPI delivery", "Grassroots sourcing", "Talent communities", "Leadership", "Urgency", "Workforce planning", "Labor strategy", "Labor planning", "Hiring strategy", "Sourcing strategy", "Process improvements", "Tech enablement", "Automation", "Customer Fulfillment", "Delivery Services", "Microsoft Office" ], "skillCount" : 29, "jobCategory" : "human-resources", "dataQualityScore" : 1.0, "_score" : 1396.7095, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a305459f292fd229cf17777", "title" : "Workforce / Recruitment Manager", "company" : "Healthcare Australia", "industry" : "Hospital And Health Care", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager level Workforce/Recruitment Manager in Brisbane, Australia, adjusted for the healthcare industry and full-time onsite employment." }, "location" : "Brisbane, QLD, Australia", "locations" : [ "Brisbane", "QLD", "Australia" ], "certifications" : [ "HR certification" ], "timestamp" : "2026-06-16T07:41:49.894", "fingerprint" : "44b39ef2cadb56f1440f6a8e9d9dca3b433bcbff4946cbf711e84d3617884a5f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/HealthcareAustralia1/6000000001153061-workforce-recruitment-manager", "externalId" : "6000000001153061", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brisbane", "state" : "Queensland", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-27.4689623,153.0235009" } ], "locationText" : "Brisbane, Queensland, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Talent management", "Employee relations", "HR processes", "Organizational development" ], "hardSkillsList" : [ "Recruitment", "Employee relations", "HR processes", "Organizational development" ], "hardSkills" : [ { "name" : "Recruitment", "level" : "intermediate" }, { "name" : "Employee relations", "level" : "intermediate" }, { "name" : "HR processes", "level" : "intermediate" }, { "name" : "Organizational development", "level" : "intermediate" } ], "majorSkills" : "Talent management, Recruitment, Employee relations", "majorSkillsList" : [ "Talent management", "Recruitment", "Employee relations" ], "coreResponsibilities" : "Manage recruitment processes, Develop and implement HR policies, Oversee employee relations, Drive organizational development initiatives, Ensure compliance with labor laws, Support HR strategy, Manage HR projects, Advise management on HR matters", "teamCollaboration" : "Cross-functional teams; Senior leadership", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Human resources; Labor laws", "domainList" : [ "human-resources", "labor-laws" ], "domainSpecificKnowledge" : [ "Human resources", "Labor laws" ], "communicationSkills" : "Interpersonal skills", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "5+ years HR experience, Experience in recruitment, Experience in employee relations, Experience in HR processes, Experience in organizational development, Bachelor's degree", "qualificationsPreferred" : "Master's degree, HR certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Healthcare Australia (HCA) is Australia’s largest specialist healthcare workforce provider. We deliver services across allied health, primary care, recruitment, NDIS, care services, and training. Our Travel Nurse division supports hospitals and aged care providers nationwide, ensuring nurses and carers have rewarding and flexible opportunities. In this role, you’ll lead our Brisbane Workforce Division, managing a high-performing recruitment and workforce team while building strong relationships with clients across the Acute, Aged Care, and Community Care sectors. You’ll be responsible for driving team performance, supporting workforce growth, strengthening client partnerships, identifying new business opportunities, and ensuring the delivery of exceptional staffing solutions across the region. This is a hands-on leadership role requiring a strong focus on people management, client engagement, service delivery, and business development. In this role, you will: * Lead, coach, and develop a team of recruiters to achieve performance, fill-rate, and revenue targets. * Build and maintain strong relationships with healthcare clients across Acute, Aged Care, and Community Care sectors. * Conduct regular client visits to strengthen partnerships, identify workforce needs, and deliver tailored staffing solutions. * Collaborate with internal stakeholders to ensure exceptional service delivery and client satisfaction. Let's talk about you You are an experienced recruitment leader with a proven track record in agency recruitment, workforce solutions, or staffing services. You are commercially minded, relationship-driven, and passionate about delivering exceptional outcomes for clients and candidates. You are an energetic and approachable people person who enjoys building genuine relationships and becoming a trusted partner to clients. Client engagement is at the heart of what you do, and you take pride in delivering outstanding service and long-term partnerships. You are an excellent communicator with strong leadership, stakeholder management, and business development skills, and thrive in a fast-paced, results-driven environment. What's in it for you? * 7% discount on BUPA Private Health Insurance * Work life leave (up to an extra 5 days of leave * Salary packaging and novated leasing options through SmartGroup * Free counselling services Through the Employee Assistance Program, you can access free, confidential counselling to support your mental health; For questions or to apply, contact Renata Lage at [renata.lage@healthcareaustralia.com.au](mailto:renata.lage@healthcareaustralia.com.au) Veterans are encouraged to apply. At HCA, we celebrate diversity and are committed to providing a safe, inclusive workplace for all.", "summaryDescription" : "Workforce / Recruitment Manager at Healthcare Australia. Skills: Talent management, Recruitment, Employee relations. Manage recruitment processes. 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06 - Cote Gold Mine Site (06 - Cote Gold Mine Site)
IAMGOLD Corp, Côté Gold Division
3 Mesomikenda Lake RdPO Box 100
Gogama, P0M 1W0

" ], "timestamp" : "2026-06-15T09:12:43.129", "fingerprint" : "89032ecccab18e29be32390f1d36c63f4d933bf2d001760222a304236f7ad72e", "source" : "taleo", "language" : "en", "applyUrl" : "https://iamgold.taleo.net/careersection/ex/jobdetail.ftl?job=57530", "externalId" : "57530", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Ontario", "country" : "Canada", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Ontario, Canada", "employmentType" : "CONTRACT", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Talent management", "Employee relations", "Organizational development", "Instructional design", "Program development", "Training delivery", "Talent pipeline", "Operational excellence", "Workforce sustainability", "Learning frameworks", "Competency pathways", "Curricula development", "Adult learning principles", "Blended delivery methods", "Digital learning tools", "Learning objectives", "Assessment criteria", "Career development", "Inclusive hiring", "Community engagement", "Competency assessments", "Performance metrics", "Learner feedback", "Industry benchmarking" ], "hardSkillsList" : [ "Competency frameworks", "Curriculum development", "Adult-learning principles", "Training methodologies", "Job readiness programs", "Workforce development programs", "Talent pipeline needs", "Evaluation", "Data analysis", "Training effectiveness", "LMS proficiency", "Digital learning tools", "Communication", "Facilitation", "Partnership building" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Competency frameworks", "level" : "intermediate" }, { "name" : "Curriculum development", "level" : "intermediate" }, { "name" : "Adult-learning principles", "level" : "intermediate" }, { "name" : "Training methodologies", "level" : "intermediate" }, { "name" : "Job readiness programs", "level" : "intermediate" }, { "name" : "Workforce development programs", "level" : "intermediate" }, { "name" : "Talent pipeline needs", "level" : "intermediate" }, { "name" : "Evaluation", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Training effectiveness", "level" : "intermediate" }, { "name" : "LMS proficiency", "level" : "intermediate" }, { "name" : "Digital learning tools", "level" : "intermediate" }, { "name" : "Communication", "level" : "intermediate" }, { "name" : "Facilitation", "level" : "intermediate" }, { "name" : "Partnership building", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Workforce development, Training programs, Talent management", "majorSkillsList" : [ "Workforce development", "Training programs", "Talent management" ], "coreResponsibilities" : "Manage strategic development of training programs, Implement comprehensive training programs, Focus on job readiness, Focus on continuous skill development, Focus on career progression, Ensure future-ready workforce, Embed industry best practices, Embed competency-based frameworks, Embed professional standards, Strengthen talent pipelines, Enhance operational excellence, Support long-term workforce sustainability, Act as catalyst for learning culture, Act as catalyst for professionalism, Align with organizational goals, Align with evolving demands, Design learning frameworks, Implement learning frameworks, Design competency pathways, Implement competency pathways, Design structured curricula, Implement structured curricula, Align curricula to roles, Partner with internal SMEs, Partner with external SMEs, Ensure training meets standards, Apply adult learning principles, Apply blended delivery methods, Apply digital tools, Enhance engagement, Enhance effectiveness, Enhance knowledge retention, Translate operational requirements, Translate business requirements, Develop job-readiness programs, Manage job-readiness programs, Develop trainee programs, Manage trainee programs, Develop workforce development programs, Manage workforce development programs, Build sustainable pipelines, Collaborate with educational institutions, Collaborate with Indigenous communities, Collaborate with workforce agencies, Support inclusive hiring, Support ESG commitments, Support community engagement, Oversee training delivery, Support trainers, Support supervisors, Manage competency assessments, Maintain LMS records, Evaluate programs, Improve programs", "teamCollaboration" : "Internal SMEs; External SMEs; Indigenous communities; Workforce agencies", "projectManagementSkills" : [ "Program development", "Training delivery" ], "domainKnowledge" : "Mining roles; Technical mining roles; Heavy industry; Energy sector; Manufacturing sector", "domainList" : [ "mining-roles", "technical-mining-roles", "heavy-industry", "energy-sector", "manufacturing-sector" ], "domainSpecificKnowledge" : [ "Mining roles", "Technical mining roles", "Heavy industry", "Energy sector", "Manufacturing sector" ], "toolProficiency" : [ "LMS", "Digital learning tools" ], "communicationSkills" : "Partnership building", "continuousLearning" : "Continuous skill development; Career progression", "problemSolvingSkills" : "Data-driven analysis", "specialRequirements" : "Monday-Thursday schedule, 2 year fixed term contract", "outcomesObjectives" : "Strengthen talent pipelines; Enhance operational excellence; Support workforce sustainability; Build sustainable pipelines", "qualificationsBasic" : "Bachelor's degree in Human Resources, Adult Education degree, Education degree, Organizational Development degree, Industrial Relations degree, Engineering Technology degree, College diploma in related discipline, Substantive experience in program development, Substantive experience in training delivery, 5 years progressive experience in L&D, 5 years progressive experience in instructional design, 5 years progressive experience in workforce development", "qualificationsPreferred" : "Experience in mining, Experience in heavy industry, Experience in energy, Experience in manufacturing", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are IAMGOLD. Innovative, Accountable Mining. IAMGOLD is a Canadian-based gold mining company with operations and development projects across North America and West Africa. With flagship operations such as the Côté Gold Mine in Ontario—one of Canada’s largest and most technologically advanced gold mines—we’re not just mining gold; we’re shaping the future of mining. We believe mining can be different. By combining innovation with a strong commitment to sustainability and accountability, we create lasting value for our people and the communities where we operate. At IAMGOLD, when we engage, empower, and support each other, we create extraordinary outcomes—delivering value for our people, partners, and stakeholders while building stronger, more resilient communities. At Côté Gold, we’re leading the way in modern mining. With an 18+ year mine life, Côté Gold will inject C$5 billion in wages into the economy and create lasting benefits for the region. Over 600 full-time jobs and strong partnerships with Mattagami and Flying Post First Nations mean you’ll be part of something bigger—building prosperity and progress for generations. Industry leaders call us “a model for modern mining and sustainability”, and you can help write the next chapter. Want to Learn More About IAMGOLD? Check out the IAMGOLD Blog Read about our Côté Gold About the role: We are actively seeking a Workforce Development Lead that will manage the strategic development and implementation of comprehensive training programs across all workforce segments—operators, maintainers, technical professionals, and staff functions. These programs will focus on job readiness, continuous skill development, and career progression to ensure a future-ready workforce. By embedding industry best practices, competency-based frameworks, and professional standards, this role will strengthen talent pipelines, enhance operational excellence, and support long-term workforce sustainability. The incumbent will act as a catalyst for building a culture of learning and professionalism that aligns with organizational goals and the evolving demands of the operation. This role will be located at the Cote Gold Mine Site on a Monday-Thursday schedule on a 2 year fixed term contract. Responsibilities: • Design and implement robust learning frameworks, competency pathways, and structured curricula aligned to operational and technical mining roles. • Partner with internal and external SMEs (operations, maintenance, OEMs, safety, and accredited providers) to ensure training meets regulatory, safety, and industry standards. • Apply adult learning principles, blended delivery methods, and digital tools to enhance engagement, effectiveness, and knowledge retention. • Translate operational and business requirements into measurable learning objectives, assessment criteria, and career development roadmaps. • Develop and manage job‑readiness, trainee, and workforce development programs that build sustainable pipelines for critical roles. • Collaborate with educational institutions, Indigenous communities, and workforce agencies to support inclusive hiring, ESG commitments, and community engagement. • Oversee training delivery by supporting trainers and supervisors, managing competency assessments, and maintaining accurate LMS records. • Continuously evaluate and improve programs using performance metrics, learner feedback, operational data, and industry benchmarking. Key Skills & Knowledge: Bachelor’s degree in Human Resources, Adult Education, Education, Organizational Development, Industrial Relations, Engineering Technology, or a related field. Alternatively a college diploma in a related discipline plus substantive, demonstrable experience in program development and training delivery in heavy industry. Relevant Experience: Minimum of 5 years progressive experience in learning & development, instructional design, or workforce development, ideally within mining, heavy industry, energy, or manufacturing. Skills & Strengths, We Value: Training & Program Design: Expertise in competency frameworks, curriculum development, adult-learning principles, and modern training methodologies. Workforce & Talent Development: Proven ability to design job ‑ readiness and workforce development programs aligned with industry standards and long ‑ term talent pipeline needs. Assessment & Continuous Improvement: Strong capability in evaluation, data ‑ driven analysis, and continuous improvement of training effectiveness and outcomes. Digital Enablement & Stakeholder Engagement: Proficient in LMS and digital learning tools, with strong communication, facilitation, and partnership ‑ building skills across diverse stakeholders. What we Offer: At IAMGOLD, we don’t just reward performance we invest in your potential. Our total rewards package is designed to support your well-being today and encourage your growth for tomorrow. Because the future of mining, and your career, starts here. • Comprehensive Health Coverage – Extended health, dental, and insurance benefits for peace of mind. • Flexible Spending Power – Health & Personal Spending Accounts to fit your evolving needs. • Support When It Matters – Employee & Family Assistance Program for life’s challenges. • Future-Ready Savings – Registered Pension Plan with company match, plus TFSA & RRSP options. • Shared Success – Employee Share Purchase Plan with company match—because we grow together. Salary Range: [Enter Range] + bonus The final offer is determined based on your individual skills, qualifications, and competencies and aligned with our commitment to internal equity. We recognize that not everyone will meet every requirement listed, and that’s okay. If this role excites you and you believe you have relevant experience or transferable skills, we encourage you to apply. We value potential and are committed to supporting growth and development. We’re an equal opportunity employer, committed to building a workplace where every perspective sparks progress. We welcome applications from women, Indigenous Peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQIA+ community. Need accommodation during the recruitment process? Just let us know, we’ll make it happen. Mining. Redefined. We’re building a modern mining company driven by innovation, accountability, and a deep commitment to sustainability. Please note that IAMGOLD does not use AI tools within our applicant tracking system to support the screening of applications Canada", "summaryDescription" : "Workforce Development Lead at IAMGOLD. Skills: Workforce development, Training programs, Talent management. Manage strategic development of training programs. 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Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. 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Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! The Opportunity The Patient Services Operations team is at the center of Blink's mission to deliver exceptional patient experiences at scale. This senior leadership role on the Operational Excellence team is responsible for evolving our workforce strategy, building a scalable Workforce Management capability, and driving operational performance across contact center and pharmacy operations. This role will help shape how Blink scales by ensuring the right people, processes, and planning mechanisms are in place to support growth while maintaining exceptional patient experiences. You will partner closely with Operations, Product healthcare, technology, and/or contact center experience preferred. Bachelor's degree in Business, Operations, Engineering, Mathematics, or a related field. Workforce Strategy proficiency with Excel, SQL, Tableau, Power BI, or similar tools preferred. Leadership motivated by Blink's mission and improving patient outcomes through operational excellence. Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.", "summaryDescription" : "Senior Manager, Operational Excellence (Workforce Strategy & Planning) at Blink Health. Skills: Operational excellence, Workforce strategy, Workforce planning. Evolve workforce strategy. Build scalable workforce management capability", "postedDate" : "2026-06-11T23:27:02.172", "createdAt" : "2026-06-11T23:27:02.172", "lastUpdated" : "2026-06-14T21:45:03.708", "ingestTimestamp" : "2026-06-11T23:27:02.172", "mongoId" : "6a2a74c874d8ee00a0655815", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175500, "salaryAnnualMax" : 244500, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Workforce planning", "Process improvement", "Leadership", "Operational excellence", "Workforce strategy", "Operational performance", "Workforce management", "Healthcare technology" ], "skillCount" : 8, "jobCategory" : "other", "jobSubcategory" : "corporate", "dataQualityScore" : 0.8888889, "_score" : 1338.68, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "68ed10ab70f0b99d58e7ba85", "title" : "Workforce Staffing Specialist", "company" : "Amazon Turkey Operasyon Hizmetleri Limited Sirketi", "industry" : "Human Resources, Logistics", "salary" : { "min" : 750000.0, "max" : 1200000.0, "currency" : "TRY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for E-Commerce in Istanbul, Turkey, adjusted for mid-seniority and company size." }, "location" : "Istanbul, TUR", "locations" : [ "Istanbul, TUR" ], "timestamp" : "2026-06-15T08:07:13.094", "fingerprint" : "d767c574bd543d14ce672a204307a0c76ee3e055a339579b10b88dcfb22214f4", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3105064/apply", "externalId" : "8744216a-749c-463e-a249-78634b11a9f1", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Istanbul", "country" : "Turkey", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "41.0063810,28.9758715" } ], "locationText" : "Istanbul, Turkey", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Talent management", "Employee relations", "HR processes", "Organizational development", "Labor management", "Vendor management", "Recruitment coordination", "Personnel recruitment", "Hiring support", "Business metrics", "Service Level Agreements" ], "hardSkillsList" : [ "Document checks" ], "softSkillsList" : [ "Client service focus" ], "hardSkills" : [ { "name" : "Document checks", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Client service focus" } ], "majorSkills" : "Workforce staffing, Labor management, Recruitment", "majorSkillsList" : [ "Workforce staffing", "Labor management", "Recruitment" ], "coreResponsibilities" : "Project manage labor, Manage vendors, Ensure Fulfillment Center staffing, Coordinate recruitment of temporary staff, Collaborate with Temp Agencies, Oversee recruitment of quality personnel, Manage Hiring Support teams, Ensure hourly paid recruitment, Act as Functional Expert, Ensure PXT team up to speed, Stay on top of data accuracy, Manage best practice format, Develop business metrics, Deliver business metrics, Manage Service Level Agreements, Establish working relationships, Maintain working relationships", "teamCollaboration" : "Internal stakeholders; External PoCs; Amazon Operations; Fulfillment Center team", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Local employment law", "domainList" : [ "local-employment-law" ], "domainSpecificKnowledge" : [ "Local employment law" ], "communicationSkills" : "Written communication; Verbal communication", "qualificationsBasic" : "Bachelor's degree or equivalent experience, Experience recruiting in corporate, Experience recruiting in search firm, Sourcing and full life cycle recruiting, Excellent Turkish language skills, Excellent English language skills", "qualificationsPreferred" : "Solid communication skills, Organizational maturity, Negotiation abilities, Focus on delivering business results, Execute recruiting strategy, Employer promotion in marketplace, Candidate management, Diversity sourcing, Interview process management, Building and driving talent sourcing, Indirect management of 3Ps, Knowledge of local employment law", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Amazon we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We are looking to hire a talented and committed Workforce Staffing Specialist to successfully manage the permanent and temporary labour and to co-ordinate the process of labor management. The Workforce Staffing Specialist will report to the Workforce Staffing Manager. Key job responsibilities First and foremost, we’ll be counting on you to project manage labor and vendor management, ensuring that your Fulfillment Center is consistently staffed with quality labor; when required, this will also require coordination and recruitment of temporary members of staff. In light of this, you’ll need to collaborate closely and extensively with Temp Agencies to enable you to hit your targets and oversee recruitment of quality personnel. At a more granular level, you’ll manage Hiring Support teams, to ensure that hourly paid recruitment requirements are consistently met, always in line with agreed SLAs. On top of this, you’ll act as a Functional Expert on document checks, ensuring that all PXT team members are as up to speed as you are. You’ll also stay on top of consistent data accuracy. While you achieve the above, you’ll also need to manage the best practice format for temporary hires, and develop and deliver business metrics in line with this. Further to the above, we’ll be relying on you to manage Service Level Agreements (SLAs), both internally within the business, and via external agencies. At a day-to-day level, you’ll need to establish and maintain healthy working relationships within Amazon Operations, and particularly within your specific Fulfillment Center. Without all of us working together, in tandem, we wouldn’t be able to delight our valued customers, let alone strive to exceed their expectations. Basic Qualifications: - Bachelor’s degree, or equivalent experience - Experience recruiting in corporate and/or search firm environments, including sourcing and full life cycle recruiting - Excellent language skills (both written and verbal), both in Turkish and English - Strong client service focus, particularly within the internal context of a global organization such as ours - Excellent communication skills with internal stakeholders and external PoCs Preferred Qualifications: - Solid communication skills, alongside organizational maturity and negotiation abilities, with a keen focus on delivering business results - Ability to execute a recruiting strategy, including: employer promotion in the marketplace, candidate management, diversity sourcing, and interview process management - Previous experience in building and driving talent sourcing initiatives - Previous experience of indirect management of 3Ps - Knowledge of local employment law Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Workforce Staffing Specialist at Amazon Turkey Operasyon Hizmetleri Limited Sirketi. Skills: Workforce staffing, Labor management, Recruitment. Project manage labor. Manage vendors", "postedDate" : "2026-06-13T19:19:02.868", "createdAt" : "2026-06-13T19:19:02.868", "lastUpdated" : "2026-06-15T08:07:13.094", "ingestTimestamp" : "2026-06-13T19:19:02.868", "mongoId" : "68ed10ab70f0b99d58e7ba85", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3105064/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Document checks", "Client service focus", "Workforce staffing", "Labor management", "Recruitment", "Talent management", "Employee relations", "HR processes", "Organizational development", "Vendor management", "Recruitment coordination", "Personnel recruitment", "Hiring support", "Business metrics", "Service Level Agreements", "Project management", "Local employment law" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 1321.6508, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc3ad74d8ee00a0a0a144", "title" : "Workforce Staffing Lead, Workforce Staffing Team", "company" : "ASSPL", "industry" : "Human Resources, global corporate", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Workforce Staffing Lead in the Logistics industry in New Delhi, India, adjusted for seniority and company size." }, "location" : "New Delhi, Delhi, IND", "locations" : [ "New Delhi, Delhi, IND" ], "timestamp" : "2026-06-16T01:02:58.413", "fingerprint" : "d56117611f5049c66e95ca130e6643dc561fb72a83e07e065ab0f6aa54bef6bb", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10448300/apply", "externalId" : "9e02b140-da98-4afa-a324-ac422ab3197b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New Delhi", "state" : "Delhi", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "28.6138954,77.2090057" } ], "locationText" : "New Delhi, Delhi, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Labor strategy", "Vendor management", "Market analysis", "Candidate funnel optimization", "Talent communities", "Performance reporting", "Program management" ], "hardSkillsList" : [ "Labor projections", "KPIs", "Forecasting", "Reporting", "Benchmarking" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Labor projections", "level" : "intermediate" }, { "name" : "KPIs", "level" : "intermediate" }, { "name" : "Forecasting", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Benchmarking", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Workforce Staffing, Hiring Events, Labor Fulfillment, Vendor Management", "majorSkillsList" : [ "Workforce Staffing", "Hiring Events", "Labor Fulfillment", "Vendor Management" ], "coreResponsibilities" : "Plan New Hiring Events, Execute New Hiring Events, Audit New Hiring Events, Communicate event metrics, Align labor strategy, Mitigate labor fulfillment risk, Manage labor suppliers, Monitor labor market health, Optimize candidate cycle time, Optimize conversion rates, Optimize applicant funnel metrics, Support community groups, Develop talent communities, Analyze Workforce Staffing performance, Drive projects, Manage programs, Set KPIs, Set benchmark metrics, Prioritize to meet SLAs, Solve hiring-related problems, Deliver hiring requirements", "teamCollaboration" : "Business operations leaders; Finance regional leaders; Staffing Manager; Operations; Learning; HRBPs; Manpower agency partners", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Market analytics; Candidate attraction; Strategic sourcing; Staffing execution", "domainList" : [ "market-analytics", "candidate-attraction", "strategic-sourcing", "staffing-execution" ], "domainSpecificKnowledge" : [ "Market analytics", "Candidate attraction", "Strategic sourcing", "Staffing execution" ], "toolProficiency" : [ "Microsoft Office" ], "problemSolvingSkills" : "Solve complex hiring-related problems", "specialRequirements" : "Travel as needed", "outcomesObjectives" : "Meet labor order demands; Fill on time; Meet and exceed SLAs", "qualificationsBasic" : "Bachelor's degree, 2+ years Amazon experience", "qualificationsPreferred" : "Experience conducting investigative work, Experience developing policies, Experience managing confidential information", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Key job responsibilities · Serves as the lead to pre plan, execute, and audit New Hiring Events (NHE) based on labor projections to meet the labor order demands and fill on time. Completes post audit of event and communicates event metrics to leadership · Partners with business operations and finance regional leaders to align labor strategy, plans and mitigate risk due to labor fulfillment with weekly Labor Assumption and Labor Planning meetings · Vendor management of labor suppliers and associated KPIs, delivery of standard work and forecasting · Monitor labor market health and provide advanced insights into changes that will affect the business · Manage and build strategies to optimize candidate cycle time, conversion rates and applicant funnel metrics to benchmark · Partners with Staffing Manager to support community groups to leverage grassroots sourcing channels to develop talent communities to fill positions · Manage & Analyze daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators · Leads and drives projects, of increasing scale and complexity, and manages programs through completion · Set KPI’s, benchmark metrics & understand how to prioritize to meet and exceed all business SLAs · Should be able to travel as needed to conduct events in various locations within your designated or assigned geographical area. Key job responsibilities Key job responsibilities · Serves as the lead to pre plan, execute, and audit New Hiring Events (NHE) based on labor projections to meet the labor order demands and fill on time. Completes post audit of event and communicates event metrics to leadership · Partners with business operations and finance regional leaders to align labor strategy, plans and mitigate risk due to labor fulfillment with weekly Labor Assumption and Labor Planning meetings · Vendor management of labor suppliers and associated KPIs, delivery of standard work and forecasting · Monitor labor market health and provide advanced insights into changes that will affect the business · Manage and build strategies to optimize candidate cycle time, conversion rates and applicant funnel metrics to benchmark · Partners with Staffing Manager to support community groups to leverage grassroots sourcing channels to develop talent communities to fill positions · Manage & Analyze daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators · Leads and drives projects, of increasing scale and complexity, and manages programs through completion · Set KPI’s, benchmark metrics & understand how to prioritize to meet and exceed all business SLAs · Should be able to travel as needed to conduct events in various locations within your designated or assigned geographical area. A day in the life The role holder will solve complex hiring-related problems for INOPS. They will manage key program priorities for the India WFS team while collaborating closely with multiple functions. Additionally, they will be responsible for delivering hiring requirements across assigned sites. They will partner with key stakeholders including Operations, Learning, HRBPs, and external manpower agency partners to ensure successful outcomes. About the team Workforce Staffing (WFS), a division within Worldwide (WW) Ops PxT (HR), is responsible for the management of the Tier 1 talent supply chain. This encompasses market analytics, candidate attraction and communication, strategic sourcing, staffing execution at scale, and vendor management. These processes enable our business partners to meet customer demand by matching talent supply with demand. A day in the life The role holder will solve complex hiring-related problems for INOPS. They will manage key program priorities for the India WFS team while collaborating closely with multiple functions. Additionally, they will be responsible for delivering hiring requirements across assigned sites. They will partner with key stakeholders including Operations, Learning, HRBPs, and external manpower agency partners to ensure successful outcomes. About the team Workforce Staffing (WFS), a division within Worldwide (WW) Ops PxT (HR), is responsible for the management of the Tier 1 talent supply chain. This encompasses market analytics, candidate attraction and communication, strategic sourcing, staffing execution at scale, and vendor management. These processes enable our business partners to meet customer demand by matching talent supply with demand. Basic Qualifications: - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience - Knowledge of Microsoft Office products and applications Preferred Qualifications: - Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation - Experience developing policies and supporting documentation - Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Workforce Staffing Lead, Workforce Staffing Team at ASSPL. Skills: Workforce Staffing, Hiring Events, Labor Fulfillment, Vendor Management. Plan New Hiring Events. Execute New Hiring Events", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-14T19:10:16.729", "lastUpdated" : "2026-06-16T01:02:58.413", "ingestTimestamp" : "2026-06-14T19:10:16.729", "mongoId" : "6a2cc3ad74d8ee00a0a0a144", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10448300/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Labor projections", "KPIs", "Forecasting", "Reporting", "Benchmarking", "Leadership", "Workforce Staffing", "Hiring Events", "Labor Fulfillment", "Vendor Management", "Labor strategy", "Vendor management", "Market analysis", "Candidate funnel optimization", "Talent communities", "Performance reporting", "Program management", "Market analytics", "Candidate attraction", "Strategic sourcing", "Staffing execution", "Microsoft Office" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 1306.586, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb21174d8ee00a09dfdae", "title" : "Senior Workforce Management Analyst", "industry" : "Analyst", "salary" : { "min" : 82000.0, "max" : 111000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Canada", "locations" : [ "Canada" ], "timestamp" : "2026-06-16T00:07:29.190", "fingerprint" : "ce44386073ed274822cdec38e197d08a0950d48728ffcf9c1b3b6a6b8025b4f4", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/c3da976c-90d1-49eb-b781-842f1ba205cb/apply", "externalId" : "c3da976c-90d1-49eb-b781-842f1ba205cb", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Ireland", "continent" : "eu", "workMode" : "remote" }, { "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Ireland", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 8, "experienceLevel" : "Senior", "technicalSkills" : "Excel, Google Sheets", "professionalSkills" : [ "Capacity planning", "Headcount modeling", "Staffing strategies", "Scenario modeling", "Budgeting", "Long-range planning", "Cost optimization" ], "hardSkillsList" : [ "Contact volume forecasting", "Data analysis" ], "hardSkills" : [ { "name" : "Contact volume forecasting", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "majorSkills" : "Workforce Management, Forecasting, Capacity planning", "majorSkillsList" : [ "Workforce Management", "Forecasting", "Capacity planning" ], "coreResponsibilities" : "Build Workforce Management frameworks, Own Workforce Management frameworks, Forecast contact volume, Develop capacity planning models, Maintain capacity planning models, Develop headcount models, Maintain headcount models, Translate demand forecasts, Monitor partner performance, Ensure SLA adherence, Optimize staffing efficiency, Support scenario modeling, Contribute to budgeting cycles, Contribute to long-range planning, Contribute to cost optimization strategies, Present insights to leadership, Present risks to leadership, Present recommendations to leadership", "teamCollaboration" : "Cross-functional teams; External BPO partners; Senior leadership", "domainKnowledge" : "Customer service environment; Contact center environment; Business acumen", "domainList" : [ "customer-service-environment", "contact-center-environment", "business-acumen" ], "domainSpecificKnowledge" : [ "Customer service environment", "Contact center environment", "Business acumen" ], "toolProficiency" : [ "NICE", "Verint", "Genesys" ], "communicationSkills" : "Presenting to stakeholders", "continuousLearning" : "Professional development opportunities; Training programs; Tuition reimbursement", "problemSolvingSkills" : "Data-driven decision-making", "outcomesObjectives" : "Support hiring plans; Support attrition; Support productivity assumptions; Support service level objectives", "qualificationsBasic" : "5–8+ years of experience in Workforce Management, Proven experience building WFM processes, Background in contact volume forecasting, Hands-on experience working with BPO partners, Advanced proficiency in Excel or Google Sheets, Excellent communication skills, Ability to work effectively in ambiguous environments, Collaboration and influencing skills", "qualificationsPreferred" : "Familiarity with WFM tools", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Build and own end-to-end Workforce Management frameworks, including contact volume forecasting across Tier 1, Tier 2, and Tier 3 support functions and multiple channels (voice, email, chat, social). Develop and maintain capacity planning and headcount models to support hiring plans, attrition, productivity assumptions, and service level objectives. Translate demand forecasts into actionable staffing strategies for internal teams and external BPO partners. Partner with outsourced providers to monitor performance, ensure SLA adherence, and optimize staffing efficiency. Support scenario modeling for business changes, new initiatives, and volume fluctuations. Contribute to budgeting cycles, long-range planning, and cost optimization strategies for workforce operations. Present insights, risks, and recommendations to senior leadership to support data-driven decision-making. Requirements: 5–8+ years of experience in Workforce Management, forecasting, capacity planning, or similar roles within a customer service or contact center environment. Proven experience building WFM processes and models from the ground up. Strong background in contact volume forecasting across multiple channels and service tiers. Hands-on experience working with or managing BPO/contact center outsourcing partners. Advanced proficiency in Excel or Google Sheets, including complex modeling, scenario planning, and data analysis. Familiarity with WFM tools (e.g., NICE, Verint, Genesys, or similar platforms). Strong business acumen with the ability to connect workforce planning to customer experience outcomes. Excellent communication skills with experience presenting to senior or executive stakeholders. Ability to work effectively in ambiguous, fast-evolving environments and build scalable processes. Strong collaboration and influencing skills across cross-functional teams. Benefits: Competitive compensation package ranging from $82K – $111K CAD Fully remote work flexibility within Canada (with eligible provinces) Comprehensive health and wellness benefits Generous paid time off and flexible scheduling for better work-life balance Professional development opportunities including training programs and tuition reimbursement Career growth in a mission-driven, impact-focused organization Inclusive and diverse work culture with strong emphasis on belonging and equity Employee engagement initiatives, resource groups, and collaborative team events Opportunity to contribute to meaningful social impact on a global scale ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Senior Workforce Management Analyst. Skills: Workforce Management, Forecasting, Capacity planning. Build Workforce Management frameworks. Own Workforce Management frameworks", "postedDate" : "2026-06-11T06:37:57.030", "createdAt" : "2026-06-11T06:37:57.030", "lastUpdated" : "2026-06-16T00:07:29.190", "ingestTimestamp" : "2026-06-14T22:05:41.448", "mongoId" : "6a2cb21174d8ee00a09dfdae", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Contact volume forecasting", "Data analysis", "Workforce Management", "Forecasting", "Capacity planning", "Headcount modeling", "Staffing strategies", "Scenario modeling", "Budgeting", "Long-range planning", "Cost optimization", "Customer service environment", "Contact center environment", "Business acumen", "NICE", "Verint", "Genesys" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 1297.5903, "daysOld" : 4, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Customer Service", "llmIndustryConfidence" : 0.95 }, { "id" : "693c2b9370f0b99d584401d8", "title" : "Workforce Staffing Specialist", "company" : "Souq. com for E-Commerce LLC", "industry" : "Human Resources, global corporate", "salary" : { "min" : 360000.0, "max" : 540000.0, "currency" : "EGP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for E-commerce in Giza, Egypt, adjusted for mid-seniority and 3+ years of experience." }, "location" : "Giza, EGY", "locations" : [ "Giza, EGY" ], "timestamp" : "2026-06-15T04:15:57.388", "fingerprint" : "6667264d33d4cb0971079d05e82e2fc8baad57811687561ca6a4fd1e044403e0", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3137393/apply", "externalId" : "6d18936a-2b53-4e65-82eb-aaa68fa0b050", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Giza", "country" : "Egypt", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "29.9870753,31.2118063" } ], "locationText" : "Giza, Egypt", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "professionalSkills" : [ "Talent acquisition", "Labor relations", "Budget management", "Stakeholder management", "Process improvement" ], "hardSkillsList" : [ "Data analysis", "Forecasting", "Reporting" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Forecasting", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" } ], "majorSkills" : "Workforce staffing, Talent management, Labor acquisition", "majorSkillsList" : [ "Workforce staffing", "Talent management", "Labor acquisition" ], "coreResponsibilities" : "Create vision based on data, Develop scalable strategies, Evolve labor acquisition strategies, Implement labor acquisition strategies, Partner with local Site Leadership, Optimize labor requirements, Develop stakeholder relationships, Maintain stakeholder relationships, Manage performance reporting, Forecast labor demand plans, Create staffing strategies, Build infrastructure, Ensure team resource capabilities, Evolve strategies based on needs, Implement strategies based on needs, Track hiring event schedules, Track forecasted attendance rates, Lead projects, Drive projects, Manage programs through completion, Set KPI benchmarks, Set metrics, Prioritize to meet SLAs, Manage cost per hire budgets, Oversee labor acquisition costs, Oversee advertising costs, Oversee talent acquisition costs, Build strategies to optimize candidate cycle time, Build strategies to optimize conversion rates, Build strategies to optimize applicant funnel metrics, Exceed associate experience service levels, Exceed KPI's measured by hiring activity, Exceed KPI's measured by defect reduction, Partner with Finance Managers, Partner with Operations Leaders, Forecast labor demand, Plan labor demand", "teamCollaboration" : "Partner with Site Leadership; Partner with Finance Managers; Partner with Operations Leaders", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Workforce staffing; Labor models", "domainList" : [ "workforce-staffing", "labor-models" ], "domainSpecificKnowledge" : [ "Workforce staffing", "Labor models" ], "problemSolvingSkills" : "Data-driven decision making", "specialRequirements" : "Travel as needed", "outcomesObjectives" : "Capture best talent; Capture diverse candidates; Lowest cost per hire; Lowest cost per WFS employee; Meet and exceed SLAs", "qualificationsBasic" : "3+ years human resources experience, Experience with HR processes, Experience with HR systems", "qualificationsPreferred" : "Experience with process improvement, Experience with stakeholder management, Experience managing confidential information, Adherence to strict confidentiality standards", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon’s Workforce Staffing (WFS) team is pioneering solutions to our toughest workforce challenges across the globe, building innovative labor models and infrastructure that improve Amazon’s employment value proposition and scale over time. We are looking to hire a talented and committed WFS Specialist to join the Workforce Staffing (WFS) Team. We are a geographically distributed team, and you would be located at our buildings in Giza to support EGY Org. Key job responsibilities · Creates a vision, based upon data, for a team/business and develops scalable strategies that capture the best talent and most diverse candidates at the lowest cost per hire and cost per WFS employee · Evolves and implements labor acquisition strategies inclusive of employee class recommendations, labor pool utilization, talent pool conversion and other channel resources across different Amazon businesses · Partners with local Site Leadership teams to include but not limited to Operations, Finance, Human Resources, and associated workflow teams to optimize labor requirements · Develops and maintains relationships with both internal and external stakeholders to build long term partnerships · Manages the analyses of daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators · Forecast labor demand plans and create scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand · Evolves and implements strategies based off consistently changing needs of the business by tracking hiring event schedules and forecasted attendance rates · Leads and drives projects, of increasing scale and complexity, and manages programs through completion · Sets KPI’s benchmarks, metrics, and understands how to prioritize to meet and exceed all business SLAs · Must be able to travel as needed to conduct events in various locations within your designated Node or assigned geographical area. · Manage and own cost per hire budgets through oversight of labor acquisition, advertising and other talent acquisition costs within the node · Manage and build strategies to optimize candidate cycle time, conversion rates and applicant funnel metrics to benchmark · Exceed associate experience service levels and KPI’s measured by hiring activity results and defect reduction · Partner with site Finance Managers and Operations Leaders to forecast and plan labor demand Basic Qualifications: - 3+ years of human resources experience - Experience with HR processes and systems Preferred Qualifications: - Experience with process improvement and stakeholder management - Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Workforce Staffing Specialist at Souq. com for E-Commerce LLC. Skills: Workforce staffing, Talent management, Labor acquisition. Create vision based on data. Develop scalable strategies", "postedDate" : "2026-06-13T12:28:37.163", "createdAt" : "2026-06-13T12:28:37.163", "lastUpdated" : "2026-06-15T04:15:57.388", "ingestTimestamp" : "2026-06-13T12:28:37.163", "mongoId" : "693c2b9370f0b99d584401d8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3137393/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data analysis", "Forecasting", "Reporting", "Workforce staffing", "Talent management", "Labor acquisition", "Talent acquisition", "Labor relations", "Budget management", "Stakeholder management", "Process improvement", "Project management", "Labor models" ], "skillCount" : 13, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "_score" : 1295.353, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2cb21174d8ee00a09dff0f", "title" : "Strategic Workforce Planning Expert", "industry" : "Human Resources", "location" : "India", "locations" : [ "India" ], "timestamp" : "2026-06-15T06:56:23.901", "fingerprint" : "12ed18bb70ed158b8ca9d09384998f8507d3afb65e0d93275fcc386ced075e84", "source" : "lever", "applyUrl" : "https://jobs.lever.co/jobgether/0adfd39f-daaa-4dca-8902-2056b1968f53/apply", "externalId" : "0adfd39f-daaa-4dca-8902-2056b1968f53", "industryFunction" : { }, "structuredLocations" : [ { "country" : "India", "continent" : "as", "workMode" : "remote" } ], "locationText" : "India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 6, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "hardSkillsList" : [ "workforce planning", "scenario modeling", "headcount planning", "workforce cost analysis", "sensitivity analysis" ], "softSkillsList" : [ "curious mindset, analytical thinking" ], "hardSkills" : [ { "name" : "workforce planning", "level" : "intermediate" }, { "name" : "scenario modeling", "level" : "intermediate" }, { "name" : "headcount planning", "level" : "intermediate" }, { "name" : "workforce cost analysis", "level" : "intermediate" }, { "name" : "sensitivity analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "curious mindset, analytical thinking" } ], "majorSkills" : "Strategic Workforce Planning, People Analytics, Data Visualization, Storytelling, Stakeholder Management", "majorSkillsList" : [ "Strategic Workforce Planning, People Analytics, Data Visualization, Storytelling, Stakeholder Management" ], "coreResponsibilities" : "Develop, validate, and iterate workforce planning scenarios across multiple organizational units to support both operational and strategic workforce decisions. Apply structured workforce planning methodologies including scenario modeling, sensitivity analysis, and workforce cost modeling. Optimize and enhance workforce planning platforms (e. g. , Visier Planning) to improve analytical depth, usability, and insight generation. Translate complex workforce and HR datasets into clear, actionable insights and recommendations for business stakeholders. Enable HR business partners and organizational teams to independently use workforce planning tools and methodologies through training and support. Collaborate with People Insights, HR COEs, and business leaders to align workforce planning with broader talent and people strategies. Partner with data science and AI teams to identify opportunities for automation and advanced analytics in workforce planning processes. Support continuous improvement of tools, models, and frameworks used in workforce analytics. Provide storytelling-driven analysis and visualization to support decision-making across global stakeholders.", "teamCollaboration" : "Ability to work collaboratively across organizational boundaries with a proactive and curious mindset.", "toolProficiency" : [ "Visier Planning, Visier" ], "communicationSkills" : "communication skills; storytelling skills", "innovationCreativity" : "analytical thinking with a focus on process improvement and innovation.", "problemSolvingSkills" : "process improvement; innovation", "specialRequirements" : "We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "qualificationsBasic" : "Proven experience in strategic workforce planning, people analytics, or HR analytics within complex, global organizations. expertise in scenario modeling, headcount planning, workforce cost analysis, and sensitivity analysis. Hands-on experience with workforce planning platforms such as Visier, including optimization and enhancement work. Ability to translate complex data into clear business insights through data visualization and storytelling skills. Experience enabling and training business users to adopt analytical tools and workforce planning practices. Familiarity with AI-enabled analytics tools and emerging workforce planning technologies. stakeholder management and communication skills across global and cross-functional teams. Ability to work collaboratively across organizational boundaries with a proactive and curious mindset. analytical thinking with a focus on process improvement and innovation. Bachelor’s degree in HR, Business, Data Analytics, or a related field (or equivalent experience). Fluent English (written and spoken) required.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Develop, validate, and iterate workforce planning scenarios across multiple organizational units to support both operational and strategic workforce decisions. Apply structured workforce planning methodologies including scenario modeling, sensitivity analysis, and workforce cost modeling. Optimize and enhance workforce planning platforms (e.g., Visier Planning) to improve analytical depth, usability, and insight generation. Translate complex workforce and HR datasets into clear, actionable insights and recommendations for business stakeholders. Enable HR business partners and organizational teams to independently use workforce planning tools and methodologies through training and support. Collaborate with People Insights, HR COEs, and business leaders to align workforce planning with broader talent and people strategies. Partner with data science and AI teams to identify opportunities for automation and advanced analytics in workforce planning processes. Support continuous improvement of tools, models, and frameworks used in workforce analytics. Provide storytelling-driven analysis and visualization to support decision-making across global stakeholders. Requirements: Proven experience in strategic workforce planning, people analytics, or HR analytics within complex, global organizations. Strong expertise in scenario modeling, headcount planning, workforce cost analysis, and sensitivity analysis. Hands-on experience with workforce planning platforms such as Visier, including optimization and enhancement work. Ability to translate complex data into clear business insights through strong data visualization and storytelling skills. Experience enabling and training business users to adopt analytical tools and workforce planning practices. Familiarity with AI-enabled analytics tools and emerging workforce planning technologies. Strong stakeholder management and communication skills across global and cross-functional teams. Ability to work collaboratively across organizational boundaries with a proactive and curious mindset. Strong analytical thinking with a focus on process improvement and innovation. Bachelor’s degree in HR, Business, Data Analytics, or a related field (or equivalent experience). Fluent English (written and spoken) required. Benefits: Opportunity to shape enterprise-wide workforce strategy in a global, innovation-driven environment. Work at the intersection of people analytics, AI, and strategic workforce planning. Exposure to advanced analytics platforms and emerging workforce technologies. Strong focus on capability building, with opportunities to train and empower global stakeholders. Career growth potential into advanced analytics and data science-oriented roles. Collaborative, international environment with cross-functional exposure. Opportunity to contribute to meaningful transformation initiatives impacting large-scale organizations. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Strategic Workforce Planning Expert. Skills: Strategic Workforce Planning, People Analytics, Data Visualization, Storytelling, Stakeholder Management. Develop, validate, and iterate workforce planning scenarios across multiple organizational units to support both operational and strategic workforce decisions. Apply structured workforce planning methodologies including scenario modeling, sensitivity analysis, and workforce cost modeling. Optimize and enhance workforce planning platforms (e. g. , ", "postedDate" : "2026-06-11T11:38:30.890", "createdAt" : "2026-06-11T11:38:30.890", "lastUpdated" : "2026-06-15T06:56:23.901", "ingestTimestamp" : "2026-06-14T21:35:34.492", "mongoId" : "6a2cb21174d8ee00a09dff0f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "workforce planning", "scenario modeling", "headcount planning", "workforce cost analysis", "sensitivity analysis", "curious mindset, analytical thinking", "Strategic Workforce Planning, People Analytics, Data Visualization, Storytelling, Stakeholder Management", "Visier Planning, Visier" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "_score" : 1291.7052, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c740a74d8ee00a0934003", "title" : "Director of Workforce Partnerships", "company" : "UHP", "industry" : "Next Command", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director of Workforce Partnerships in Bentonville, AR, adjusted for the education industry and director-level seniority." }, "location" : "Bentonville (UHP Corporate Office)", "locations" : [ "Bentonville (UHP Corporate Office)" ], "timestamp" : "2026-06-15T09:19:19.768", "fingerprint" : "14c5d1a8ea466c6c53e62bb028136750f7906f1306954fe239a564876055603d", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/uhp-unlockhumanpotential/989d0dfe-9878-4cac-9c48-abe776907acc/application", "externalId" : "989d0dfe-9878-4cac-9c48-abe776907acc", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bentonville", "state" : "Arkansas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.3728608,-94.2087870" } ], "locationText" : "Bentonville, Arkansas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "professionalSkills" : [ "Business development", "Talent pipelines", "Operations leadership", "Military transition", "Career pathways", "Employer engagement", "Workforce alignment", "Relationship building" ], "hardSkillsList" : [ "Workforce development", "Employer partnerships", "Recruiting", "Talent pipelines", "Operations leadership", "Military transition", "Career pathways", "System building", "Process development", "Outcome tracking" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Workforce development", "level" : "intermediate" }, { "name" : "Employer partnerships", "level" : "intermediate" }, { "name" : "Recruiting", "level" : "intermediate" }, { "name" : "Talent pipelines", "level" : "intermediate" }, { "name" : "Operations leadership", "level" : "intermediate" }, { "name" : "Military transition", "level" : "intermediate" }, { "name" : "Career pathways", "level" : "intermediate" }, { "name" : "System building", "level" : "intermediate" }, { "name" : "Process development", "level" : "intermediate" }, { "name" : "Outcome tracking", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Workforce partnerships, Employer relationships, Talent pipelines, Veteran transition", "majorSkillsList" : [ "Workforce partnerships", "Employer relationships", "Talent pipelines", "Veteran transition" ], "coreResponsibilities" : "Build and manage relationships, Develop regional and national pipelines, Establish hiring partnerships, Represent UHP at events, Help employers become veteran-ready, Work directly with veterans, Help veterans translate military experience, Support career-readiness efforts, Serve as a bridge between veterans and employers, Build scalable systems, Track workforce outcomes, Align workforce demand and program offerings, Help build and scale function, Develop processes and standards, Collaborate with executive leadership", "teamCollaboration" : "Executive leadership; Admissions; Instructors; Partnerships", "domainKnowledge" : "Veteran transition; Workforce development; Employer partnerships; Talent pipelines; Human performance; Leadership development; Vocational training", "domainList" : [ "veteran-transition", "workforce-development", "employer-partnerships", "talent-pipelines", "human-performance", "leadership-development", "vocational-training" ], "domainSpecificKnowledge" : [ "Veteran transition", "Workforce development", "Employer partnerships", "Talent pipelines", "Human performance", "Leadership development", "Vocational training" ], "toolProficiency" : [ "CRM workflows" ], "communicationSkills" : "Employer meetings; Community partnerships; Networking", "continuousLearning" : "Professional development support", "specialRequirements" : "Occasional travel, Local or regional travel", "outcomesObjectives" : "Measurable employment outcomes; Long-term placement success; Partnership growth", "qualificationsBasic" : "7+ years experience, Demonstrated success building external partnerships, Communication and relationship-building skills, Ability to build systems and processes, Comfortable operating in builder-stage role, Experience leading initiatives", "qualificationsPreferred" : "Military service or veteran experience, Existing relationships in Northwest Arkansas, Experience in workforce development, Experience in apprenticeship programs, Experience in higher education workforce initiatives, Experience in economic development, Experience in employer partnerships, Background in operations, Background in logistics, Background in manufacturing, Background in business development, Background in recruiting, Background in strategic partnerships, Bachelor's degree preferred, Nontraditional backgrounds encouraged", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About UHP UHP — Unlock Human Potential is building a new category of education centered around whole-human experiential vocational training, leadership development, and purpose-driven transformation. UHP serves veterans, transitioning service members, and purpose-driven individuals through immersive programs that integrate human performance, leadership, wellness, vocational skills, and personal growth. Our environment is fast-moving, mission-driven, and deeply experiential. We are not a traditional university, gym, military program, or trade school — we are building a scalable human development institution designed for the future workforce. DIRECTOR OF WORKFORCE PARTNERSHIPS THE OPPORTUNITY The Director of Workforce Partnerships is responsible for building and leading UHP’s employer and workforce partnership ecosystem — connecting veterans completing UHP programs with meaningful career opportunities. This is not a traditional career services role. This is a builder role focused on developing strategic employer relationships, expanding workforce pipelines, and creating scalable systems that connect veteran talent to real workforce demand. Reporting directly to executive leadership, this individual will help shape the long-term strategy for employer engagement, workforce alignment, and career outcomes across UHP programs. In the near term, the Director will operate as both a strategic leader and hands-on relationship builder — engaging employers, workforce organizations, community leaders, and veterans directly while building the structure and systems needed to scale the function over time. We are looking for someone who can build trust, open doors, create partnerships, and help position UHP as a premier source of veteran talent both regionally and nationally. KEY RESPONSIBILITIES EMPLOYER & WORKFORCE PARTNERSHIPS - Build and manage relationships with employers, workforce organizations, industry groups, chambers, and hiring partners. - Develop regional and national workforce pipelines aligned with UHP programs and veteran career pathways. - Establish hiring partnerships, internships, apprenticeships, and workforce agreements that lead to measurable employment outcomes. - Represent UHP at employer meetings, workforce initiatives, industry events, and community partnerships. - Help employers become more “veteran-ready” by supporting successful onboarding, communication, and long-term retention strategies. VETERAN CAREER OUTCOMES - Work directly with veterans to understand career goals, readiness, strengths, and placement alignment. - Help veterans translate military experience into language and skills that align with civilian workforce needs. - Support career-readiness efforts, including networking, interview preparation, and employer engagement. - Serve as a bridge between veterans and employers to foster strong, long-term alignment and success. SYSTEMS & OPERATIONAL DEVELOPMENT - Build scalable systems, tracking processes, CRM workflows, reporting structures, and partnership metrics. - Track workforce outcomes, including placements, retention, employer satisfaction, and partnership growth. - Align workforce demand, employer feedback, and program offerings to support long-term placement success. LEADERSHIP & GROWTH - Help build and scale the Workforce Partnerships function as UHP grows. - Develop processes, standards, and future team structure for partnership and outcomes support staff. - Collaborate closely with executive leadership, admissions, instructors, and partnerships to align workforce strategy with UHP’s mission and long-term growth. QUALIFICATIONS & EXPERIENCE REQUIRED QUALIFICATIONS - 7+ years of experience in workforce development, employer partnerships, recruiting, business development, talent pipelines, operations leadership, military transition, career pathways, or related fields. - Demonstrated success building external partnerships, employer relationships, or workforce pipelines that led to measurable outcomes. - Strong communication and relationship-building skills across executives, hiring managers, veterans, and community stakeholders. - Ability to build systems, processes, and operational structure in a fast-moving environment. - Comfortable operating in a builder-stage role with significant ownership and autonomy. - Experience leading initiatives, programs, teams, or operational functions with measurable accountability. PREFERRED QUALIFICATIONS - Military service or significant experience working with veteran populations. - Existing relationships within Northwest Arkansas or relevant workforce ecosystems. - Experience in workforce development, apprenticeship programs, higher education workforce initiatives, economic development, or employer partnerships. - Background in operations, logistics, manufacturing, business development, recruiting, or strategic partnerships. - Bachelor’s degree preferred, or equivalent combination of professional experience, military leadership, workforce development, partnerships, recruiting, or operational leadership experience. - Nontraditional backgrounds with strong relationship-building, operational, military, workforce, or business development experience are encouraged to apply. Schedule & Work Environment - Schedule: Typically Monday–Friday; flexibility is required based on business needs, including occasional early mornings, evenings, events, and local or regional travel for partner engagement and relationship-building activities. - Work Environment: Primarily based onsite at UHP’s Corporate Office located at 702 SE 5th Street, Bentonville, AR 72712, with regular time spent across the UHP campus and in the community meeting with employers, workforce organizations, and strategic partners. This role includes a combination of office-based work, relationship-building activities, meetings, networking events, and occasional travel. Compensation & Benefits - Competitive compensation package - 401(k) - Health, dental, and vision insurance - Paid time off - Professional development support - Access to UHP performance and recovery facilities VETERANS, TRANSITIONING SERVICE MEMBERS, AND MILITARY SPOUSES ARE STRONGLY ENCOURAGED TO APPLY. WHY UHP At UHP, you are joining more than a company — you are helping build something designed to create lasting impact. You will have the opportunity to: - Contribute to a mission larger than yourself - Help shape and build new systems and programs - Work alongside passionate and purpose-driven people - Directly impact the lives of veterans and future generations - Be part of building the future workforce", "summaryDescription" : "Director of Workforce Partnerships at UHP. Skills: Workforce partnerships, Employer relationships, Talent pipelines, Veteran transition. Build and manage relationships. Develop regional and national pipelines", "createdAt" : "2026-06-14T03:05:43.178", "lastUpdated" : "2026-06-15T09:19:19.768", "ingestTimestamp" : "2026-06-14T03:05:43.178", "mongoId" : "6a2c740a74d8ee00a0934003", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Workforce development", "Employer partnerships", "Recruiting", "Talent pipelines", "Operations leadership", "Military transition", "Career pathways", "System building", "Process development", "Outcome tracking", "Leadership", "Workforce partnerships", "Employer relationships", "Veteran transition", "Business development", "Employer engagement", "Workforce alignment", "Relationship building", "Human performance", "Leadership development", "Vocational training", "CRM workflows" ], "skillCount" : 22, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "_score" : 1283.1749, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a25146374d8ee00a00bb797", "title" : "Workforce Staffing Manager", "company" : "ASSPL", "industry" : "Fulfillment Operations Management, Human Resources, global corporate", "salary" : { "min" : 1200000.0, "max" : 2100000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager-level Workforce Staffing Manager in Ahmedabad, India, adjusted for the logistics industry and full-time employment." }, "location" : "Ahmedabad, Gujarat, IND", "locations" : [ "Ahmedabad, Gujarat, IND" ], "timestamp" : "2026-06-15T03:53:48.224", "fingerprint" : "c50c5786b9fc8d5355d990339cd11df240165c02a1a53ff4efd93167f8dd941c", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10440280/apply", "externalId" : "0d9179ed-7ae4-40de-8161-6fb09db420ea", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Ahmedabad", "state" : "Gujarat", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "23.0215374,72.5800568" } ], "locationText" : "Ahmedabad, Gujarat, India", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Talent management", "Employee relations", "HR processes", "Organizational development", "Market analytics", "Candidate attraction", "Strategic sourcing", "Staffing execution", "Vendor management", "Labor demand planning", "Candidate engagement", "Stakeholder relationships", "Process improvement", "Candidate experience", "Onboarding process", "Labor requirements optimization", "Scalable staffing strategies", "Labor acquisition strategies", "Applicant funnel metrics", "Hiring event schedules", "Hiring activity results", "Defect reduction" ], "hardSkillsList" : [ "Data driven decisions", "Forecasting labor demand", "Analyzing reporting" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Data driven decisions", "level" : "intermediate" }, { "name" : "Forecasting labor demand", "level" : "intermediate" }, { "name" : "Analyzing reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Talent acquisition, Staffing, Labor management", "majorSkillsList" : [ "Talent acquisition", "Staffing", "Labor management" ], "coreResponsibilities" : "Own engagement and optimization, Create collaborative team environment, Ensure efficient service delivery, Ensure effective service delivery, Ensure quality driven service delivery, Own strategic development of community engagement plans, Deliver community engagement plans, Execute labor demand plans, Execute candidate engagement activities, Develop relationships with stakeholders, Build long term partnerships, Manage Staffing Team Leads, Manage Coordinators, Manage Administrators, Manage Ambassadors, Partner with local Site Leadership, Optimize labor requirements, Forecast labor demand plans, Create scalable staffing strategies, Build infrastructure, Ensure team resource capabilities meet business demand, Evolve labor acquisition strategies, Implement labor acquisition strategies, Manage cost per hire budgets, Oversee labor acquisition costs, Oversee advertising costs, Oversee talent acquisition costs, Manage candidate cycle time, Optimize candidate cycle time, Manage conversion rates, Optimize conversion rates, Manage applicant funnel metrics, Exceed associate experience service levels, Exceed KPIs, Analyze Workforce Staffing performance, Track hiring event schedules, Track forecasted attendance rates, Lead projects, Manage programs through completion, Set KPI benchmarks, Set metrics, Prioritize to meet SLAs, Prioritize to exceed SLAs", "teamCollaboration" : "Collaborative team environment; Partners with local Site Leadership; Relationships with internal stakeholders; Relationships with external stakeholders", "projectManagementSkills" : [ "Project management", "Program management" ], "domainKnowledge" : "Front-line associates; Labor employment law; High-volume hiring; Mass hiring environments; Logistics; E-commerce; Manufacturing; Fulfillment centers", "domainList" : [ "front-line-associates", "labor-employment-law", "high-volume-hiring", "mass-hiring-environments", "logistics", "e-commerce", "manufacturing", "fulfillment-centers" ], "domainSpecificKnowledge" : [ "Front-line associates", "Labor employment law", "High-volume hiring", "Mass hiring environments", "Logistics", "E-commerce", "Manufacturing", "Fulfillment centers" ], "toolProficiency" : [ "Applicant tracking systems", "Workforce management tools" ], "communicationSkills" : "Communicating complex concepts", "problemSolvingSkills" : "Analytical thinker; Data driven decisions", "specialRequirements" : "Travel required, Travel as needed", "outcomesObjectives" : "Exceed associate experience service levels; Reduce defect reduction; Meet all business SLAs; Exceed all business SLAs", "qualificationsBasic" : "Bachelor's degree, 6+ years HR experience, 6+ years talent acquisition experience, 6+ years management consulting experience, 6+ years project management experience, Experience leading large contingent workforce programs, Experience making data driven business decisions, Experience in employee relations, Experience in labor relations, Experience in laborployment law", "qualificationsPreferred" : "Master's degree preferred, MBA preferred, Experience in high-volume hiring, Familiarity with Tier 1 associate hiring, Experience managing cost-per-hire budgets, Experience managing vendor relationships, Experience managing agency relationships, Proficiency in applicant tracking systems, Proficiency in workforce management tools, Analytical skills, Experience building community engagement programs, Experience building external talent pipeline partnerships, Ability to manage multiple sites, Proven track record of exceeding SLAs, Proven track record of reducing hiring defects", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright and self-driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history. Workforce Staffing (WFS), a division of Worldwide Operations People, Product & Tech, manages Amazon’s Tier 1 talent (Front-line associates) supply chain. We attract, hire, and onboard the associates who, by fulfilling orders at the frontlines of the company, make Amazon a global leader in delivery and logistics. This encompasses market analytics, candidate attraction and communication, strategic sourcing, staffing execution at scale, and vendor management. These processes enable our business partners to meet customer expectations by matching talent supply with demand. The Workforce Staffing (WFS) Team is looking for a Staffing Manager. In this multi-purpose leadership role; you will own both engagement and optimization for a defined geography. Creating a collaborative team environment and a strong candidate oriented culture that ensures deliver of efficient, effective, quality driven service to business partners is essential for success. The Staffing Manager will focus in four key areas: 1) Owning the strategic development and delivery of community engagement plans 2) Executing labor demand plans for multiple sites across the node 3) execution of candidate engagement activities & 4) development of relationships with both internal and external stakeholders to build long term partnerships. Successful candidates will be a strategic and analytical thinker who can see around corners and demonstrate a passion for process improvement, candidate experience and onboarding process improvement. You will manage an organization of Staffing Team Leads, Coordinators, Administrators, and Ambassadors who thrive in an innovative, fast-paced environment. Our WFS node teams work flexible schedules, shifts, and areas to include evenings and weekends. We roll up our sleeves, work hard, have fun and make history! ** This role can be based in any of our field buildings in the region Travel required ** Key job responsibilities · Partners with local Site Leadership teams to include but not limited to Operations, Finance, Human Resources, and associated workflow teams to optimize labor requirements · Forecast labor demand plans and create scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand · Evolve and implement labor acquisition strategies inclusive of employee class recommendations, labor pool utilization, talent pool conversion and other channel resources across different Amazon businesses · Manage and own cost per hire budgets through oversight of labor acquisition, advertising and other talent acquisition costs within the cluster · Manage and build strategies to optimize candidate cycle time, conversion rates and applicant funnel metrics to benchmark · Exceed associate experience service levels and KPI’s measured by hiring activity results and defect reduction · Analyze daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators · Evolve and implement strategies based on consistently changing needs of the business by tracking hiring event schedules and forecasted attendance rates · Leads and drives projects, of increasing scale and complexity, and manages programs through completion · Sets KPI’s benchmarks, metrics, and understands how to prioritize to meet and exceed all business SLAs Must be able to travel as needed to conduct events in various locations within your designated cluster or assigned geographical area. Basic Qualifications: - Bachelor's degree - 6+ years of HR, talent acquisition, management consulting, or project/program management experience - Experience leading large contingent workforce programs - Experience in making data driven business decisions - Experience in employee relations, labor relations, or labor/employment law - Experience communicating complex concepts clearly and persuasively to different audiences Preferred Qualifications: - Master's degree, or MBA in supply chain, business, engineering, finance or related technical or quantitative field - Master's degree or MBA in Supply Chain, Human Resources, Business, Finance, or a related quantitative field - Experience in high-volume / mass hiring environments (e.g., logistics, e-commerce, manufacturing, or fulfillment centers) - Familiarity with Tier 1 / frontline associate hiring at scale - Experience managing cost-per-hire budgets and vendor/agency relationships - Proficiency in applicant tracking systems (ATS) and workforce management tools - Strong analytical skills ability to interpret hiring funnel data and drive process improvements - Experience building community engagement programs or external talent pipeline partnerships - Ability to manage multiple sites or nodes simultaneously across a geography - Proven track record of exceeding SLAs and reducing hiring defects Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Workforce Staffing Manager at ASSPL. Skills: Talent acquisition, Staffing, Labor management. Own engagement and optimization. Create collaborative team environment", "postedDate" : "2026-06-13T07:14:50.273", "createdAt" : "2026-06-13T07:14:50.273", "lastUpdated" : "2026-06-15T03:53:48.224", "ingestTimestamp" : "2026-06-13T07:14:50.273", "mongoId" : "6a25146374d8ee00a00bb797", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10440280/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data driven decisions", "Forecasting labor demand", "Analyzing reporting", "Leadership", "Talent acquisition", "Staffing", "Labor management", "Talent management", "Employee relations", "HR processes", "Organizational development", "Market analytics", "Candidate attraction", "Strategic sourcing", "Staffing execution", "Vendor management", "Labor demand planning", "Candidate engagement", "Stakeholder relationships", "Process improvement", "Candidate experience", "Onboarding process", "Labor requirements optimization", "Scalable staffing strategies", "Labor acquisition strategies", "Applicant funnel metrics", "Hiring event schedules", "Hiring activity results", "Defect reduction", "Project management", "Program management", "Front-line associates", "Labor employment law", "High-volume hiring", "Mass hiring environments", "Logistics", "E-commerce", "Manufacturing", "Fulfillment centers", "Applicant tracking systems", "Workforce management tools" ], "skillCount" : 41, "jobCategory" : "operations", "dataQualityScore" : 1.0, "_score" : 1276.0493, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics" }, { "id" : "69fda4e14c40e2acd1b9953a", "title" : "Workforce Strategist, Senior Talent Transformation", "company" : "Amazon.com Services LLC", "industry" : "Project/Program/Product Management--Technical, Technical Program Management, pxt", "salary" : { "min" : 148700.0, "max" : 201200.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Arlington, Virginia, USA", "locations" : [ "Arlington, Virginia, USA" ], "timestamp" : "2026-06-15T04:08:59.548", "fingerprint" : "3c046dd8ff5a52e14dd3cffbb0dd9a26f11cd9a200cb4dc2f6bac33bfa0431a3", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10412604/apply", "externalId" : "b2d80e0e-ce08-4047-a336-a546920a1257", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8769326,-77.0893094" } ], "locationText" : "Arlington, Virginia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Workforce planning", "Predictive analytics", "Executive influencing" ], "hardSkillsList" : [ "Analytical skills", "Quantitative skills", "Presentation skills" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Analytical skills", "level" : "intermediate" }, { "name" : "Quantitative skills", "level" : "intermediate" }, { "name" : "Presentation skills", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Workforce planning, Talent strategy, Organizational development", "majorSkillsList" : [ "Workforce planning", "Talent strategy", "Organizational development" ], "coreResponsibilities" : "Advise senior leaders to develop workforce strategy, Partner with HRBPs and Finance, Translate workforce strategy into plans, Collaborate with workforce planning tooling team, Advance tooling for workforce scenarios, Develop collaborative strategies, Develop forward-looking workforce plans, Drive workforce planning milestones, Deliver written narratives, Apply AI capabilities for workflows, Apply AI for analysis, Apply AI for doc writing, Apply AI for coordination, Travel for meetings", "teamCollaboration" : "Partnership with Finance; Partnership with Business Ops; Partner with HRBPs; Partner with Finance partners; Partner with cross-functional teams; Work with Engineers; Work with Science; Work with Transformation; Work with Executive Recruiting; Work with Executive Compensation; Work with Executive Development", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Talent transformation; Workforce planning methodology; AI-driven recommendations", "domainList" : [ "talent-transformation", "workforce-planning-methodology", "ai-driven-recommendations" ], "domainSpecificKnowledge" : [ "Talent transformation", "Workforce planning methodology", "AI-driven recommendations" ], "toolProficiency" : [ "Workforce planning tooling" ], "communicationSkills" : "Executive presentations; Written narratives", "documentationSkills" : "Doc writing", "problemSolvingSkills" : "Analytical skills", "specialRequirements" : "Travel occasionally", "outcomesObjectives" : "Create measurable impacts", "qualificationsBasic" : "6+ years analytical experience, 6+ years quantitative experience, 6+ years communication experience, 6+ years presentations experience, Bachelor's degree or above, Experience working with senior executives, Experience working with leadership teams, Experience with workforce planning, Experience leading cross-functional projects, Experience managing large programs, Experience managing complicated programs, Experience with analytical skills, Experience with attention to detail, Experience with effective communication", "qualificationsPreferred" : "Experience working with finance teams", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you passionate about transforming how Amazon's senior leaders make strategic talent decisions? Amazon's Senior Talent and Transformation team is seeking an exceptional Workforce Strategist to revolutionize workforce planning across our global organization. You'll advise senior leaders to transform how we align talent investments with business needs. This isn't about capability planning; you're building new capabilities for senior leaders to challenge how work is done and influencing leaders to align on the new way of working leveraging AI. You'll work in a high-visibility, high-ambiguity environment with direct interaction with senior leaders, and close partnership with Finance and Business Ops. **Note the compensation listed below is base salary only. Total compensation will be discussed further with your recruiter. Key job responsibilities • Advise senior leaders in business and HR to develop the workforce strategy that supports the business objectives • Partner with HRBPs and Finance partners to translate the workforce strategy into one-to-three-year workforce plans, aligned with Amazon’s planning cycles • Collaborate with workforce planning tooling team to continue advancing the tooling to handle workforce scenarios with embedded AI-driven recommendations • Earns trust with Amazon senior leaders with executive influencing skills to develop collaborative strategies that create measurable impacts for the business • Apply workforce planning mental model and methodology, predictive analytics, technical know-how to develop forward-looking workforce plans with expected P&L impacts • Drive workforce planning milestones from design to plan to operationalization, meeting organizational goals and timelines • Deliver exceptional written narratives aligned with the Amazon writing culture expectation, to drive alignment and decisions • Apply AI capabilities for faster and better workflows including analysis, doc writing, coordination • Travel occasionally for senior leader customer meetings About the team The Senior Talent and Transformation team enables senior leaders – and through them, the company – to be as successful as possible in inventing and delivering on behalf of the customers. You will work closely with senior leaders, and partner with cross-functional teams including Finance, Ops, Products, Engineers, Science, Transformation, Executive Recruiting, Executive Compensation, Executive Development. If you enjoy leading strategic programs, influencing senior leaders, creating impacts, working in a fast-paced environment and being challenged by new problems, we’d like to speak with you! Basic Qualifications: - 6+ years of analytical, quantitative, communication, and presentations experience - Bachelor's degree or above - Experience working directly with senior executives and leadership teams - Experience with workforce planning - Experience leading cross-functional projects and managing large, complicated programs - Experience that includes strong analytical skills, attention to detail, and effective communication abilities Preferred Qualifications: - Experience working directly with finance teams - Strong writing skills Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 163,600.00 - 221,300.00 USD annually USA, VA, Arlington - 148,700.00 - 201,200.00 USD annually USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually", "summaryDescription" : "Workforce Strategist, Senior Talent Transformation at Amazon.com Services LLC. Skills: Workforce planning, Talent strategy, Organizational development. Advise senior leaders to develop workforce strategy. Partner with HRBPs and Finance", "postedDate" : "2026-06-13T03:53:44.981", "createdAt" : "2026-06-13T03:53:44.981", "lastUpdated" : "2026-06-15T04:08:59.548", "ingestTimestamp" : "2026-06-13T03:53:44.981", "mongoId" : "69fda4e14c40e2acd1b9953a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10412604/apply", "salaryAnnualMin" : 148700, "salaryAnnualMax" : 201200, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Analytical skills", "Quantitative skills", "Presentation skills", "Leadership", "Workforce planning", "Talent strategy", "Organizational development", "Predictive analytics", "Executive influencing", "Program management", "Talent transformation", "Workforce planning methodology", "AI-driven recommendations", "Workforce planning tooling" ], "skillCount" : 14, "jobCategory" : "project-management", "dataQualityScore" : 1.0, "_score" : 1265.601, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "69fa9cbf4c40e2acd174f8b4", "title" : "Workforce Strategist, Senior Talent Transformation", "company" : "Amazon.com Services LLC", "industry" : "Project/Program/Product Management--Technical, Technical Program Management, pxt", "salary" : { "min" : 148700.0, "max" : 201200.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Arlington, Virginia, USA", "locations" : [ "Arlington, Virginia, USA" ], "timestamp" : "2026-06-15T01:21:25.768", "fingerprint" : "80302405135f71d4e03de1bb247de4ff1ed3155fb71d6614a58ac479cab52665", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10412022/apply", "externalId" : "029f907f-570e-49bd-8e31-8c28225b55fa", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8769326,-77.0893094" } ], "locationText" : "Arlington, Virginia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Workforce planning", "Predictive analytics", "Executive influencing" ], "hardSkillsList" : [ "Analytical skills", "Quantitative skills", "Technical know-how" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Analytical skills", "level" : "intermediate" }, { "name" : "Quantitative skills", "level" : "intermediate" }, { "name" : "Technical know-how", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Workforce planning, Talent strategy, Organizational development", "majorSkillsList" : [ "Workforce planning", "Talent strategy", "Organizational development" ], "coreResponsibilities" : "Advise senior leaders to develop workforce strategy, Partner with HRBPs to translate strategy, Partner with Finance partners to translate strategy, Collaborate with tooling team to advance tooling, Earns trust with senior leaders, Develop collaborative strategies, Apply workforce planning methodology, Develop forward-looking workforce plans, Drive workforce planning milestones, Deliver written narratives, Apply AI capabilities for workflows, Apply AI for analysis, Apply AI for doc writing, Apply AI for coordination", "teamCollaboration" : "Partnership with Finance; Partnership with Business Ops; Cross-functional teams; Partner with Finance; Partner with Ops; Partner with Products; Partner with Engineers; Partner with Science; Partner with Transformation; Partner with Recruiting; Partner with Compensation; Partner with Development", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Talent transformation; Workforce planning", "domainList" : [ "talent-transformation", "workforce-planning" ], "domainSpecificKnowledge" : [ "Talent transformation", "Workforce planning" ], "communicationSkills" : "Executive presentations; Written narratives", "documentationSkills" : "Doc writing", "problemSolvingSkills" : "Analytical skills", "specialRequirements" : "Travel occasionally", "outcomesObjectives" : "Create measurable impacts", "qualificationsBasic" : "6+ years analytical experience, 6+ years quantitative experience, 6+ years communication experience, 6+ years presentations experience, Bachelor's degree or above, Experience working with senior executives, Experience working with leadership teams, Experience with workforce planning, Experience leading cross-functional projects, Experience managing large programs, Experience managing complicated programs, Experience with analytical skills, Experience with attention to detail, Experience with effective communication", "qualificationsPreferred" : "Experience working with finance teams", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you passionate about transforming how Amazon's senior leaders make strategic talent decisions? Amazon's Senior Talent and Transformation team is seeking an exceptional Workforce Strategist to revolutionize workforce planning across our global organization. You'll advise senior leaders to transform how we align talent investments with business needs. This isn't about capability planning; you're building new capabilities for senior leaders to challenge how work is done and influencing leaders to align on the new way of working leveraging AI. You'll work in a high-visibility, high-ambiguity environment with direct interaction with senior leaders, and close partnership with Finance and Business Ops. **Note the compensation listed below is base salary only. Total compensation will be discussed further with your recruiter. Key job responsibilities • Advise senior leaders in business and HR to develop the workforce strategy that supports the business objectives • Partner with HRBPs and Finance partners to translate the workforce strategy into one-to-three-year workforce plans, aligned with Amazon’s planning cycles • Collaborate with workforce planning tooling team to continue advancing the tooling to handle workforce scenarios with embedded AI-driven recommendations • Earns trust with Amazon senior leaders with executive influencing skills to develop collaborative strategies that create measurable impacts for the business • Apply workforce planning mental model and methodology, predictive analytics, technical know-how to develop forward-looking workforce plans with expected P&L impacts • Drive workforce planning milestones from design to plan to operationalization, meeting organizational goals and timelines • Deliver exceptional written narratives aligned with the Amazon writing culture expectation, to drive alignment and decisions • Apply AI capabilities for faster and better workflows including analysis, doc writing, coordination • Travel occasionally for senior leader customer meetings About the team The Senior Talent and Transformation team enables senior leaders – and through them, the company – to be as successful as possible in inventing and delivering on behalf of the customers. You will work closely with senior leaders, and partner with cross-functional teams including Finance, Ops, Products, Engineers, Science, Transformation, Executive Recruiting, Executive Compensation, Executive Development. If you enjoy leading strategic programs, influencing senior leaders, creating impacts, working in a fast-paced environment and being challenged by new problems, we’d like to speak with you! Basic Qualifications: - 6+ years of analytical, quantitative, communication, and presentations experience - Bachelor's degree or above - Experience working directly with senior executives and leadership teams - Experience with workforce planning - Experience leading cross-functional projects and managing large, complicated programs - Experience that includes strong analytical skills, attention to detail, and effective communication abilities Preferred Qualifications: - Experience working directly with finance teams - Strong writing skills Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 163,600.00 - 221,300.00 USD annually USA, VA, Arlington - 148,700.00 - 201,200.00 USD annually USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually", "summaryDescription" : "Workforce Strategist, Senior Talent Transformation at Amazon.com Services LLC. Skills: Workforce planning, Talent strategy, Organizational development. Advise senior leaders to develop workforce strategy. Partner with HRBPs to translate strategy", "postedDate" : "2026-06-13T03:55:35.686", "createdAt" : "2026-06-13T03:55:35.686", "lastUpdated" : "2026-06-15T01:21:25.768", "ingestTimestamp" : "2026-06-13T03:55:35.686", "mongoId" : "69fa9cbf4c40e2acd174f8b4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10412022/apply", "salaryAnnualMin" : 148700, "salaryAnnualMax" : 201200, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Analytical skills", "Quantitative skills", "Technical know-how", "Leadership", "Workforce planning", "Talent strategy", "Organizational development", "Predictive analytics", "Executive influencing", "Program management", "Talent transformation" ], "skillCount" : 11, "jobCategory" : "project-management", "dataQualityScore" : 1.0, "_score" : 1264.3933, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "68e2209b70f0b99d587827b3", "title" : "Workforce Health Strategist, Global Medical Team AMER", "company" : "Amazon.com Services LLC", "industry" : "Corporate Operations, Security Industry Specialist, Logistics", "salary" : { "min" : 107400.0, "max" : 229700.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Bellevue, Washington, USA", "locations" : [ "Bellevue, Washington, USA" ], "timestamp" : "2026-06-15T04:26:39.731", "fingerprint" : "35b30417e474133c4acc4f8ea666d6ad5b69b12b6862424023965182ba26d924", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3101314/apply", "externalId" : "a92fcaad-ebd6-438b-a40c-5a5e2679cdc0", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellevue", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6144219,-122.1923370" } ], "locationText" : "Bellevue, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "AI, Machine learning", "professionalSkills" : [ "Epidemiology", "Public health", "Occupational health", "Health programs", "Risk mitigation", "Program analysis", "Health solutions", "Statistical analysis" ], "hardSkillsList" : [ "Data analysis", "Statistical analysis", "Reporting", "Biostatistical analysis" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Statistical analysis", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Biostatistical analysis", "level" : "intermediate" } ], "majorSkills" : "Epidemiology, Public health, Occupational health", "majorSkillsList" : [ "Epidemiology", "Public health", "Occupational health" ], "coreResponsibilities" : "Serve as subject matter expert in epidemiology, Mitigate risks to operations, Develop regional frameworks for health programs, Implement regional guidelines for health programs, Design systems to assess program performance, Enhance systems to analyze program performance, Maintain systems to assess program performance, Serve as communicable disease epidemiologic resource, Provide on-call consultations, Research innovative health solutions, Pilot innovative health solutions, Perform advanced statistical analysis, Support standardization of health programs, Support integration of health programs, Execute initiatives aligned with vision, Collaborate with stakeholders to pilot programs, Scale programs across regions, Focus on strategic implementation of health initiatives, Focus on strategic implementation of health pilots, Analyze workplace health data, Identify focus areas, Ensure operational excellence, Collaborate with cross-functional teams, Develop tailored health initiatives, Execute tailored health initiatives, Foster a culture focused on employee health, Foster a culture focused on employee well-being", "teamCollaboration" : "Cross-organizationally; Cross-functional teams; With stakeholders", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Work-related illness; Work-related injury; Musculoskeletal health; Communicable diseases; Occupational health; Global Amazon standards; Local requirements", "domainList" : [ "work-related-illness", "work-related-injury", "musculoskeletal-health", "communicable-diseases", "occupational-health", "global-amazon-standards", "local-requirements" ], "domainSpecificKnowledge" : [ "Work-related illness", "Work-related injury", "Musculoskeletal health", "Communicable diseases", "Occupational health", "Global Amazon standards", "Local requirements" ], "toolProficiency" : [ "R", "SAS", "SPSS" ], "innovationCreativity" : "Pilot innovative health solutions", "problemSolvingSkills" : "Data analysis; Statistical analysis", "specialRequirements" : "On-call consultations", "qualificationsBasic" : "Doctoral-level degree in Epidemiology or Public Health, 5+ years in public health, epidemiology, or occupational health, Proficiency with data analysis, statistics, and reporting tools, Knowledge of health and safety regulations, Demonstrated experience managing complex projects with budgets >$1M", "qualificationsPreferred" : "Proficiency in biostatistical analysis, Experience with building machine-learning models, Stakeholder and vendor management abilities, Experience in implementing continuous improvement initiatives", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are seeking an exceptional leader to join Amazon's Global Medical Team AMER as Workforce Health Strategist for the Americas region (United States, Canada, Mexico, and Brazil). This role will drive strategic workforce health initiatives, build partnerships cross-organizationally to innovate complex public health programs, and provide expert guidance on occupational health and safety across Amazon's operations. Key job responsibilities • Serve as the subject matter expert in the epidemiology of work-related illness and injury for Global Medical Team AMER. Mitigate risks to operations by developing and implementing regional frameworks and guidelines for health programs in musculoskeletal health and communicable diseases. • Design, enhance, and maintain systems/mechanisms to assess and analyze the performance of programs overseen by Global Medical Team AMER. • Serve as a direct communicable disease epidemiologic resource to Global Security Operations for on-call consultations. • Research and pilot innovative health solutions - such as AI-driven MSD injury prevention. • Perform advanced statistical analysis as needed. • Support the standardization and integration of health programs across AMER by executing initiatives aligned with Global Medical Team AMER multi-year vision for consistency, scalability, and quality. • Collaborate with stakeholders, including Benefits, Procurement, and Finance to pilot programs and scale across regions. A day in the life As part of Global Medical Team AMER, you'll focus on strategic implementation of health initiatives and pilots while analyzing workplace health data to identify focus areas. Your day involves ensuring operational excellence of the Global Medical Team AMER while collaborating with cross-functional teams to develop and execute tailored health initiatives. Your specialized expertise in occupational health and understanding of both global Amazon standards and local requirements will be essential in fostering a culture focused on employee health and well-being. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team Global Medical Team AMER is dedicated to driving excellence in occupational health and employee well-being across North and Latin America. We collaborate across regions to design, implement, and oversee innovative health programs that support the diverse needs of our workforce while aligning with regulatory standards. Our mission is to foster a safe, healthy, and resilient work environment by integrating evidence-based practices, leveraging data-driven insights, and championing holistic health strategies. Joining our team means contributing to a global vision of unifying and advancing occupational health initiatives that make a measurable positive impact on employees’ health worldwide. This is an opportunity to build on previous work and lead a new team to drive coherence and consistency, while still insisting on the highest standards on our mission is to have workers leave the workplace, healthier then when they came. Basic Qualifications: - Doctoral-level degree in Epidemiology or Public Health - 5+ years in public health, epidemiology, or occupational health - Proficiency with data analysis, statistics, and reporting tools - Knowledge of health and safety regulations - Demonstrated experience managing complex projects with budgets >$1M Preferred Qualifications: - Proficiency in biostatistical analysis including use of R, SAS, or SPSS software - Experience with building machine-learning models - Strong stakeholder and vendor management abilities - Experience in implementing continuous improvement initiatives Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $107,400/year in our lowest geographic market up to $229,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Workforce Health Strategist, Global Medical Team AMER at Amazon.com Services LLC. Skills: Epidemiology, Public health, Occupational health. Serve as subject matter expert in epidemiology. Mitigate risks to operations", "postedDate" : "2026-06-13T12:19:16.268", "createdAt" : "2026-06-13T12:19:16.268", "lastUpdated" : "2026-06-15T04:26:39.731", "ingestTimestamp" : "2026-06-13T12:19:16.268", "mongoId" : "68e2209b70f0b99d587827b3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3101314/apply", "salaryAnnualMin" : 107400, "salaryAnnualMax" : 229700, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Statistical analysis", "Reporting", "Biostatistical analysis", "Epidemiology", "Public health", "Occupational health", "Health programs", "Risk mitigation", "Program analysis", "Health solutions", "Project management", "Work-related illness", "Work-related injury", "Musculoskeletal health", "Communicable diseases", "Global Amazon standards", "Local requirements", "R", "SAS", "SPSS" ], "skillCount" : 21, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "_score" : 1262.4651, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69c94a649bc74574cbbb2f21", "title" : "HR Specialist, Workforce Solutions - Relocation", "company" : "Amazon.com Services LLC", "industry" : "Human Resources, pxt", "salary" : { "min" : 80400.0, "max" : 112500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T02:02:02.548", "fingerprint" : "dd9b6e6261a7d3bf0330dc08711446be821a4cab6c81c04319a9de630b876ea0", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3192478/apply", "externalId" : "f131c527-b5ee-4223-8984-06ba6cb313a9", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Talent management", "Employee relations", "HR processes", "Organizational development", "Policy interpretation", "Problem-solving", "Program enhancements", "Change management" ], "hardSkillsList" : [ "Assignment management", "Data analysis" ], "softSkillsList" : [ "Self-driven" ], "hardSkills" : [ { "name" : "Assignment management", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Self-driven" } ], "majorSkills" : "Relocation services, Workforce solutions, Employee lifecycle", "majorSkillsList" : [ "Relocation services", "Workforce solutions", "Employee lifecycle" ], "coreResponsibilities" : "Support customer inquiries, Manage complex cases, Oversee assignments, Serve as point of contact, Communicate with business leaders, Ideate program enhancements, Contribute to special projects, Serve as subject matter expert, Design high-impact solutions, Implement strategies, Improve employee experience, Improve stakeholder experience, Provide subject matter expertise, Guide internal partners, Develop communications plans, Develop change management plans, Coordinate with stakeholders", "teamCollaboration" : "Work with stakeholders; Work with team leaders; Cross-functional stakeholders", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Relocation services; Global mobility", "domainList" : [ "relocation-services", "global-mobility" ], "domainSpecificKnowledge" : [ "Relocation services", "Global mobility" ], "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Policy documentation", "problemSolvingSkills" : "Problem-solving; Analytical thinking", "outcomesObjectives" : "Improve processes; Deliver results", "qualificationsBasic" : "Bachelor's degree or 2+ years Amazon experience, Knowledge of Microsoft Office, Experience in global company, English communication skills, Experience managing confidential information", "qualificationsPreferred" : "Experience developing policies, Experience with data analysis, Experience managing multiple projects", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Shape Amazon's future through our Workforce Solutions - Relocation team! As part of this dynamic organization, you'll be at the forefront of creating innovative relocation experiences and developing impactful, yet lightweight global solutions that are critical to Amazon's growth and customers. In this role, you'll immerse yourself in every facet of the relocation and assignment lifecycle. Your contributions will be integral to crafting robust relocation support and user-friendly products that empower Amazon to excel in attracting the world's top talent. We're seeking a self-driven professional with strong communication skills who can deliver high-quality results in our fast-paced environment. Key job responsibilities * Support customer inquiries by providing clear, accurate solutions while ensuring customer satisfaction * Manage complex cases that require advanced policy interpretation, exceptions, and specialized problem-solving * Oversee assignments from initiation through completion * Serve as primary point of contact for assignees throughout their assignment lifecycle * Communicate with business leaders on assignment questions, logistics, and policy matters * Ideate, propose, and contribute to program enhancements and special projects and serve as subject matter expert for emerging program needs * Design and implement high-impact solutions, strategies, and mechanisms that improve the employee and stakeholder experience * Provide subject matter expertise and guidance to internal partners, fostering a culture of continuous learning and curiosity * Develop communications and change management plans, and coordinate with cross-functional stakeholders on program initiatives A day in the life You will work closely with stakeholders and team leaders to define strategies, customer experiences, and continuous improvements for our program. This includes policies (eligibility, benefits, guardrails), vendor performance, contacts and escalations. You will contribute to and lead initiatives to eliminate manual work and leverage automation and AI to deliver continuous improvement opportunities for our customers. Your ability to balance analytical thinking with practical execution will help drive improvements in our processes and deliver results for our customers. About the team Workforce Solutions (WS) empowers our customers by providing integrated, people-focused solutions that streamline hiring processes for WW Stores, AWS, Devices, and Talent Acquisition. As stewards of the employee lifecycle and experience, we drive initiatives that promote transparency and efficiency in career mobility, workforce engagement, and operational needs management. We prioritize customer-centricity by tailoring our capabilities and processes to align with their preferences and behaviors. Our approach is to start with the customer's needs and match individuals to the right opportunities through our services. Basic Qualifications: - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience - Knowledge of Microsoft Office products and applications - Experience working within a global company, with multi-country responsibilities - Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels - Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards Preferred Qualifications: - Experience developing policies and supporting documentation - Experience demonstrating strong analytical abilities and confidence in the use of data - Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 80,400.00 - 112,500.00 USD annually", "summaryDescription" : "HR Specialist, Workforce Solutions - Relocation at Amazon.com Services LLC. Skills: Relocation services, Workforce solutions, Employee lifecycle. Support customer inquiries. Manage complex cases", "postedDate" : "2026-06-13T03:22:28.943", "createdAt" : "2026-06-13T03:22:28.943", "lastUpdated" : "2026-06-15T02:02:02.548", "ingestTimestamp" : "2026-06-13T03:22:28.943", "mongoId" : "69c94a649bc74574cbbb2f21", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3192478/apply", "salaryAnnualMin" : 80400, "salaryAnnualMax" : 112500, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Assignment management", "Data analysis", "Self-driven", "Relocation services", "Workforce solutions", "Employee lifecycle", "Talent management", "Employee relations", "HR processes", "Organizational development", "Policy interpretation", "Problem-solving", "Program enhancements", "Change management", "Project management", "Global mobility", "Microsoft Office" ], "skillCount" : 17, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "_score" : 1258.0934, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2176e374d8ee00a0c1b3b5", "title" : "Staffing Manager, Workforce Staffing", "company" : "Amazon.com Services LLC", "industry" : "Human Resources, pxt", "salary" : { "min" : 85600.0, "max" : 149800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Troutdale, Oregon, USA", "locations" : [ "Troutdale, Oregon, USA" ], "timestamp" : "2026-06-15T05:48:53.953", "fingerprint" : "e7176b948fbbcce0e80ce302f491ed1928637ac81dbd93caef9bb1adf370361e", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10437524/apply", "externalId" : "ab0b71b2-e546-47f2-b9e8-cd8bee3caca5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Troutdale", "state" : "Oregon", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "45.5392862,-122.3873133" } ], "locationText" : "Troutdale, Oregon, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceLevel" : "Manager", "professionalSkills" : [ "Talent management", "Employee relations", "HR processes", "Organizational development", "Candidate experience", "Operational excellence", "Staffing strategies" ], "hardSkillsList" : [ "Forecasting labor demand" ], "softSkillsList" : [ "Leadership", "Ambitious" ], "hardSkills" : [ { "name" : "Forecasting labor demand", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Ambitious" } ], "majorSkills" : "Workforce Staffing, Talent pipeline, Candidate experience", "majorSkillsList" : [ "Workforce Staffing", "Talent pipeline", "Candidate experience" ], "coreResponsibilities" : "Manage day-to-day operations, Ensure positive candidate experience, Align with business goals, Lead and develop administrators, Conduct performance evaluations, Coach for performance improvement, Assist with interviewing administrators, Assist with onboarding administrators, Coordinate team schedule, Assign duties based on business needs, Understand new hire workflow, Understand technical systems, Make recommendations for improvement, Develop stakeholder relationships, Maintain stakeholder relationships, Analyze KPI reporting, Provide meaningful solutions, Lead change initiatives, Drive change projects, Forecast labor demand, Create scalable staffing strategies, Build infrastructure, Ensure team resource capabilities", "teamCollaboration" : "Collaborative team environment; Candidate-oriented culture", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Warehouse staffing; Fulfillment associate roles", "domainList" : [ "warehouse-staffing", "fulfillment-associate-roles" ], "domainSpecificKnowledge" : [ "Warehouse staffing", "Fulfillment associate roles" ], "toolProficiency" : [ "Microsoft Office", "Excel" ], "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "Travel to multiple sites", "outcomesObjectives" : "Ensure delivery of business goals; Meet business demand", "qualificationsBasic" : "2+ years of HR experience, Knowledge of Microsoft Office products, Excel at an advanced level", "qualificationsPreferred" : "Experience developing and implementing standards, Experience handling confidential information, Experience with end-to-end project management", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time. The Workforce Staffing (WFS) Team is a skilled, customer obsessed, business partner hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for exceptionally talented, bright and driven leaders to help build the future Amazon talent pipeline. The Workforce Staffing (WFS) Team is looking for an ambitious and enthusiastic leader that can inspire others to reach the highest level of service in every candidate interaction. As a leader, the Staffing Manager owns candidate experience and operational excellence for a defined geography (node). The Staffing Manager ensures delivery of business goals and Key business indicator by creating a collaborative team environment with a strong candidate-oriented culture. Staffing Managers direct a high-performing team of Staffing Administrators and seasonal/flexible Associates who thrive in an innovative, fast-paced environment. These teams work onsite with varying schedules and require travel to multiple sites according to business needs. At Amazon, our teams roll up our sleeves, work hard, have fun and make history! Key job responsibilities • Manages the day-to-day operations to ensure a positive candidate experience and alignment with business goals • Leads and develops a team of administrators, including regular performance evaluations and coaching for performance improvement • Assists with interviewing and onboarding new administrators • Coordinates team schedule and assigns duties based on business needs • Understands new hire workflow and technical systems and makes recommendations to drive improvement • Develops and maintains relationships with both internal and external stakeholders to build successful long-term partnerships • Analyzes daily, weekly, and monthly reporting of Key Performance Indicators and provides meaningful solutions • Leads and drives change initiatives and projects, of increasing scale and complexity, through to completion • Forecasts labor demand plans and creates scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand Basic Qualifications: - 2+ years of HR experience - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience - Knowledge of Microsoft Office products and applications (especially Excel) at an advanced level Preferred Qualifications: - Experience developing and implementing of standards, policies and programs or equivalent - Experience handling confidential information and maintaining professionalism in dealing with senior executives, or experience with end-to-end project management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, OR, Troutdale - 85,600.00 - 149,800.00 USD annually", "summaryDescription" : "Staffing Manager, Workforce Staffing at Amazon.com Services LLC. Skills: Workforce Staffing, Talent pipeline, Candidate experience. Manage day-to-day operations. Ensure positive candidate experience", "postedDate" : "2026-06-13T14:27:27.032", "createdAt" : "2026-06-13T14:27:27.032", "lastUpdated" : "2026-06-15T05:48:53.953", "ingestTimestamp" : "2026-06-13T14:27:27.032", "mongoId" : "6a2176e374d8ee00a0c1b3b5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10437524/apply", "salaryAnnualMin" : 85600, "salaryAnnualMax" : 149800, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Forecasting labor demand", "Leadership", "Ambitious", "Workforce Staffing", "Talent pipeline", "Candidate experience", "Talent management", "Employee relations", "HR processes", "Organizational development", "Operational excellence", "Staffing strategies", "Project management", "Warehouse staffing", "Fulfillment associate roles", "Microsoft Office", "Excel" ], "skillCount" : 17, "jobCategory" : "human-resources", "dataQualityScore" : 1.0, "_score" : 1245.4557, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "68c2e42af8b1b0376634c68f", "title" : "Workforce Staffing Coordinator", "company" : "ATSPL", "industry" : "Human Resources, global corporate", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Junior Workforce Staffing Coordinator in Bengaluru, India, with 2+ years of experience in the Logistics industry, adjusted for company size and full-time employment." }, "location" : "Bengaluru, Karnataka, IND", "locations" : [ "Bengaluru, Karnataka, IND" ], "timestamp" : "2026-06-15T01:59:04.542", "fingerprint" : "7cd0eb02bec14ecbbc30c3c30a535f5122923f6d62aed3ea81473e1115f21345", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3076813/apply", "externalId" : "d0f32351-8f01-43c4-9fae-5da2c5c6e7f5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, Karnataka, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "professionalSkills" : [ "Talent sourcing", "Staffing execution", "Vendor management", "Demand planning", "Hiring process", "Process improvement", "Candidate experience", "Onboarding process" ], "hardSkillsList" : [ "Market analytics", "Strategic sourcing", "Hiring bar", "Auditing compliances" ], "hardSkills" : [ { "name" : "Market analytics", "level" : "intermediate" }, { "name" : "Strategic sourcing", "level" : "intermediate" }, { "name" : "Hiring bar", "level" : "intermediate" }, { "name" : "Auditing compliances", "level" : "intermediate" } ], "majorSkills" : "Talent acquisition, Staffing coordination, Recruitment strategy", "majorSkillsList" : [ "Talent acquisition", "Staffing coordination", "Recruitment strategy" ], "coreResponsibilities" : "Source candidates using channels, Manage internal talent pipeline, Manage 3P staffing agencies pipeline, Ensure candidates meet hiring bar, Execute New Hiring Events, Audit New Hiring Events, Meet labor order demands, Fill on-time, Guide staffing vendors, Guide applicants through hiring process, Support auditing compliances, Define staffing processes, Develop communication process, Maintain communication process, Travel to conduct events, Work a flexible schedule", "teamCollaboration" : "Partner with staffing agencies; Interface with business; Interface with partner teams; Interface with staffing agencies", "domainKnowledge" : "Front-line associates hiring; High volume hiring", "domainList" : [ "front-line-associates-hiring", "high-volume-hiring" ], "domainSpecificKnowledge" : [ "Front-line associates hiring", "High volume hiring" ], "toolProficiency" : [ "MS-Office", "Excel" ], "communicationSkills" : "Written communication; Verbal communication", "problemSolvingSkills" : "Analytical thinker", "specialRequirements" : "Must be able to travel, Flexible schedule required", "qualificationsBasic" : "Bachelor's degree or equivalent, 2+ years of experience, Communication skills, Interpersonal skills, Analytical skills, Talent sourcing initiatives experience, Work autonomously experience", "qualificationsPreferred" : "Proficiency in MS-Office, Advanced Excel formulas, Pivot reporting, Integrating Excel with other tools, Recruitment experience coordinating agencies, Direct hire sourcing experience, High-volume hiring experience, Execute recruiting strategy, Employer promotion experience, Candidate management experience, Diversity sourcing experience, Interview process management experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright and self-driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history. Workforce Staffing (WFS), a division of Worldwide Operations People, Product & Tech, manages Amazon’s Tier 1 talent (Front-line associates) supply chain. We attract, hire, and onboard the associates who, by fulfilling orders at the frontlines of the company, make Amazon a global leader in delivery and logistics. This encompasses market analytics, candidate attraction and communication, strategic sourcing, staffing execution at scale, and vendor management. These processes enable our business partners to meet customer expectations by matching talent supply with demand. The Staffing Coordinators play a key role in partnering with our staffing agencies for hiring field associates. This role holders’ interface with business, partner teams and staffing agencies to ensure hiring of right talent on time. Staffing Coordinators are responsible for ensuring that our candidates and stakeholders experience the highest level of Customer Obsession. In this high volume hiring space, the role holder will support staffing project initiatives, daily assignments, and general task completion. The responsibilities of the role holders include (but not limited to) demand planning, oversight end-end hiring process, staff agencies readiness and training, onboarding process and orientation. The role holder will be an analytical thinker who can see around corners and demonstrate a passion for process improvement, candidate experience, and onboarding process improvement. We roll up our sleeves, work hard, have fun, and make history! Key job responsibilities • Utilize relevant channels to source candidates. Manage internal talent pipeline as well as 3P staffing agencies pipeline, ensuring candidates meet hiring bar prior to onboarding. • Execute and audit New Hiring Events (NHE) based on labor projections to meet the labor order demands and fill on-time. • Guide staffing vendors & applicants through the hiring process in accordance with Amazon’s policies and procedures. • Support auditing compliances to define staffing processes including quality of new hires/ re-hire/ early attrition & candidate experience. • Develop & maintain effective communication process to ensure smooth & efficient flow of information amongst the key stakeholders. • Must be able to travel as needed to conduct events in various locations within your designated Node or assigned geographical area. • Staffing Coordinators are required to work a flexible schedule. Basic Qualifications: - • Bachelor’s degree or equivalent qualification with 2+ years of experience. - • Communication (written & verbal), interpersonal and analytical skills. - • Experience in building and driving talent sourcing initiatives. - • Experience in working autonomously or in a remotely managed environment. Preferred Qualifications: - • Proficiency in MS-Office specially excel is essential (advanced formulas/ pivot reporting & integrating excel with other tools). - • Previous recruitment experience coordinating with agencies and/or direct hire sourcing models in a high-volume environment - • You have the ability to execute a recruiting strategy, including: employer promotion in the marketplace, candidate management, diversity sourcing, and interview process management. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Workforce Staffing Coordinator at ATSPL. Skills: Talent acquisition, Staffing coordination, Recruitment strategy. Source candidates using channels. Manage internal talent pipeline", "postedDate" : "2026-06-13T03:51:14.894", "createdAt" : "2026-06-13T03:51:14.894", "lastUpdated" : "2026-06-15T01:59:04.542", "ingestTimestamp" : "2026-06-13T03:51:14.894", "mongoId" : "68c2e42af8b1b0376634c68f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3076813/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Market analytics", "Strategic sourcing", "Hiring bar", "Auditing compliances", "Talent acquisition", "Staffing coordination", "Recruitment strategy", "Talent sourcing", "Staffing execution", "Vendor management", "Demand planning", "Hiring process", "Process improvement", "Candidate experience", "Onboarding process", "Front-line associates hiring", "High volume hiring", "MS-Office", "Excel" ], "skillCount" : 19, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "_score" : 1245.0708, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics" }, { "id" : "69f152a64c40e2acd136c22b", "title" : "Expansions Manager, Workforce Staffing", "company" : "Amazon.com Services LLC", "industry" : "Human Resources, pxt", "salary" : { "min" : 125800.0, "max" : 170200.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T09:39:56.553", "fingerprint" : "d875f035c1d795f4704cac179e4e179a1b44d635f74fbaae8a49f0d323a92998", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10387221/apply", "externalId" : "6c74b3d8-abd7-41d7-89ad-44b616fdb54b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Business development", "Solution design", "Business case development", "ROI analysis", "Risk mitigation", "Pipeline management", "Opportunity management" ], "hardSkillsList" : [ "Hiring constraint identification", "Staffing solution design", "Business growth strategy", "Cost optimization", "Speed to hire", "Quality outcomes", "System capability assessment", "Operational readiness assessment", "Technical constraint assessment", "Metric tracking", "Opportunity prioritization" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Hiring constraint identification", "level" : "intermediate" }, { "name" : "Staffing solution design", "level" : "intermediate" }, { "name" : "Business growth strategy", "level" : "intermediate" }, { "name" : "Cost optimization", "level" : "intermediate" }, { "name" : "Speed to hire", "level" : "intermediate" }, { "name" : "Quality outcomes", "level" : "intermediate" }, { "name" : "System capability assessment", "level" : "intermediate" }, { "name" : "Operational readiness assessment", "level" : "intermediate" }, { "name" : "Technical constraint assessment", "level" : "intermediate" }, { "name" : "Metric tracking", "level" : "intermediate" }, { "name" : "Opportunity prioritization", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Business development, Solution design, Stakeholder engagement, Staffing solutions", "majorSkillsList" : [ "Business development", "Solution design", "Stakeholder engagement", "Staffing solutions" ], "coreResponsibilities" : "Identify hiring constraints, Design staffing solutions, Engage executive leadership, Identify business expansion opportunities, Conduct discovery sessions, Understand hiring challenges, Understand operational constraints, Understand growth objectives, Build trusted relationships, Drive consensus, Act as primary business contact, Design tailored hiring solutions, Address specific business needs, Build comprehensive business cases, Validate solution feasibility, Assess system capabilities, Assess operational readiness, Assess technical constraints, Negotiate priorities, Secure commitments, Manage business opportunities, Define key metrics, Track key metrics, Prioritize opportunities", "teamCollaboration" : "Solutions design teams; Tech partners; Customer success teams; Cross-functional teams", "projectManagementSkills" : [ "Program management", "Project management" ], "domainKnowledge" : "Workforce staffing", "domainList" : [ "workforce-staffing" ], "domainSpecificKnowledge" : [ "Workforce staffing" ], "communicationSkills" : "Executive presentations", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Enable business growth; Remove hiring bottlenecks; Scale Amazon businesses", "qualificationsBasic" : "Bachelor's degree or equivalent, 5+ years HR experience, 5+ years talent acquisition experience, 5+ years management consulting experience, 5+ years project management experience, 2+ years managing teams, 2+ years leading cross-functional initiatives", "qualificationsPreferred" : "Go-To-Market experience, Business Development experience, Sales experience, Consulting experience, Stakeholder management experience, Program management experience, Product management experience, Product implementation experience, Data analysis experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join Amazon's Workforce Staffing Expansion team as an Expansions Manager, where you'll identify hiring constraints across Amazon and design innovative staffing solutions that enable business growth. This role combines strategic business development, executive stakeholder engagement, and solution design in a fast-paced, high-impact environment. You'll work directly with executive leadership outside of WFS to uncover hiring challenges and create tailored solutions focused on cost, speed, and quality. Partnering with solutions design teams, tech partners, and customer success teams, you'll ensure successful delivery. Your work will directly enable Amazon businesses to scale by removing hiring bottlenecks. Key job responsibilities Business Opportunity Identification & Executive Engagement: Engage with executive leadership across Amazon organizations to identify hiring constraints and business expansion opportunities. Conduct discovery sessions with senior stakeholders to understand hiring challenges, operational constraints, and growth objectives. Build trusted relationships with business leaders to position WFS as a strategic hiring partner. Navigate organizational complexity to drive consensus and act as the primary business contact throughout evaluation and commitment phases. Solution Design & Feasibility Assessment: Design tailored hiring solutions using WFS products and services that address specific business needs with focus on cost optimization, speed to hire, and quality outcomes. Build comprehensive business cases including ROI analysis, implementation timelines, resource requirements, and risk mitigation strategies. Partner with internal solutions design teams, technical partners, and product teams to validate solution feasibility. Assess system capabilities, operational readiness, and technical constraints. Negotiate priorities and secure commitments across cross-functional teams to ensure solution viability before customer commitment. Pipeline & Opportunity Management: Manage a portfolio of business opportunities across multiple lifecycle phases from discovery through commitment. Define and track key metrics for opportunity health, conversion rates, and business impact. Prioritize opportunities based on strategic value, feasibility, and organizational readiness. About the team The WFS Expansions team drives growth for WFS across Amazon. We identify hiring constraints and design staffing solutions that enable businesses to scale. Our team works directly with senior leaders across Amazon to solve complex hiring challenges. We combine business strategy, operational execution, and technical problem-solving to build the future of workforce staffing at Amazon. Our work directly impacts Amazon's ability to grow by removing hiring bottlenecks that constrain business operations. Basic Qualifications: - Bachelor's degree or equivalent in Business, Program Management, Human Resources, Employment Law, Computer Science, Finance, Computer Information Systems, Engineering, Operations Research or a related field - 5+ years of HR, talent acquisition, management consulting, or project/program management experience - 2+ years of experience managing teams or leading cross-functional initiatives Preferred Qualifications: - Experience in Go-To-Market, Business Development, Sales, or Consulting - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience in program, project or product management, or leading product implementation - Experience using data analysis to drive business decisions Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, TN, Nashville - 113,300.00 - 160,000.00 USD annually USA, VA, Arlington - 125,800.00 - 170,200.00 USD annually USA, WA, Seattle - 125,800.00 - 170,200.00 USD annually", "summaryDescription" : "Expansions Manager, Workforce Staffing at Amazon.com Services LLC. Skills: Business development, Solution design, Stakeholder engagement, Staffing solutions. Identify hiring constraints. Design staffing solutions", "postedDate" : "2026-06-13T19:23:00.396", "createdAt" : "2026-06-13T19:23:00.396", "lastUpdated" : "2026-06-15T09:39:56.553", "ingestTimestamp" : "2026-06-13T19:23:00.396", "mongoId" : "69f152a64c40e2acd136c22b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10387221/apply", "salaryAnnualMin" : 125800, "salaryAnnualMax" : 170200, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Hiring constraint identification", "Staffing solution design", "Business growth strategy", "Cost optimization", "Speed to hire", "Quality outcomes", "System capability assessment", "Operational readiness assessment", "Technical constraint assessment", "Metric tracking", "Opportunity prioritization", "Leadership", "Business development", "Solution design", "Stakeholder engagement", "Staffing solutions", "Business case development", "ROI analysis", "Risk mitigation", "Pipeline management", "Opportunity management", "Program management", "Project management", "Workforce staffing" ], "skillCount" : 24, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 1234.2323, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2176d974d8ee00a0c1b1f8", "title" : "Principal, AWS Workforce Development", "company" : "Amazon.com Services LLC", "industry" : "Public Policy, public relations and public policy", "salary" : { "min" : 164800.0, "max" : 222900.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "USA", "locations" : [ "USA" ], "timestamp" : "2026-06-15T02:42:06.619", "fingerprint" : "712b7907fd5c6d55983aec8c3fdb5b857ea11df5a226fec463eca63345918d1a", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10438113/apply", "externalId" : "52842b5e-fff0-46cd-bf40-ae27641f9cb8", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Workforce development", "Economic development", "Public policy", "Program lifecycle management", "Strategic vision", "Talent needs alignment", "Partnership models" ], "hardSkillsList" : [ "Curriculum development", "Assessment development", "Program accreditation" ], "softSkillsList" : [ "Public speaking" ], "hardSkills" : [ { "name" : "Curriculum development", "level" : "intermediate" }, { "name" : "Assessment development", "level" : "intermediate" }, { "name" : "Program accreditation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Public speaking" } ], "majorSkills" : "Workforce development, Program design, Stakeholder relations", "majorSkillsList" : [ "Workforce development", "Program design", "Stakeholder relations" ], "coreResponsibilities" : "Own workforce program lifecycle, Identify program gaps, Design program solutions, Pilot program execution, Scale program delivery, Deliver programs on time, Deliver programs within budget, Assess workforce offerings, Identify competency mismatches, Build program concept pipeline, Set strategic vision, Translate vision to roadmap, Cultivate stakeholder relationships, Secure policy support, Secure funding support, Secure institutional support, Represent workforce development mission, Build coalitions, Champion internal team needs, Champion external partner needs, Increase program quality, Increase program relevance, Partner with research team, Evaluate program effectiveness, Make evidence-based decisions, Communicate outcomes to leadership, Communicate outcomes to stakeholders, Identify evolving opportunities, Lead entrepreneurial approach, Develop new solutions, Develop new approaches, Build internal consensus, Build external consensus, Iterate through pilot launches, Foster adoption, Drive implementation to scale, Analyze labor demand dynamics, Analyze labor supply dynamics, Build novel partnership models, Build novel partnership approaches, Marshal internal resources, Marshal external resources, Align external political leadership", "teamCollaboration" : "Internal teams; External partners; Public policy teammates; AWS infrastructure teams; Partners across Amazon.com; Policymakers; Educators; Employers; Community organizations; Allied employers; Educational institutions", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Workforce development; Economic development; Labor market demands; Data center infrastructure", "domainList" : [ "workforce-development", "economic-development", "labor-market-demands", "data-center-infrastructure" ], "domainSpecificKnowledge" : [ "Workforce development", "Economic development", "Labor market demands", "Data center infrastructure" ], "communicationSkills" : "Public speaking; Written content; Presentation skills", "innovationCreativity" : "Innovative programs; Fresh approaches; Entrepreneurial approach; New solutions; New approaches; Novel partnership models; Novel partnership approaches", "problemSolvingSkills" : "Gap identification; Solution design; Competency mismatch identification; Evidence-based decisions", "specialRequirements" : "Frequent domestic travel, Frequent global travel, Short notice travel", "qualificationsBasic" : "Bachelor's degree or above, 10+ years experience", "qualificationsPreferred" : "Experience negotiating complex deals, Experience with instructional design, Experience prioritizing multiple assignments, Knowledge of program management lifecycle, Experience designing large scale projects, Experience developing curriculum, Knowledge of education funding sources", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Application deadline: Jun 13, 2026 Are you passionate about building meaningful workforce development partnerships with local stakeholders — ones where everyone wins? Do you thrive on the challenge of designing innovative programs and fresh approaches to workforce development? Amazon is seeking a dynamic team member to do exactly that, playing a key role in driving our economic development initiatives forward in our US regions. Key job responsibilities - Own the full workforce program lifecycle, from gap identification and solution design through pilot execution and scaled delivery. Ensure programs are delivered on time, within budget, and informed by data. - Assess current workforce development offerings against labor market demands and expansion timelines. Identify competency mismatches and build a pipeline of new program concepts to address unmet needs. - Set a multi-horizon strategic vision for workforce development that operates across national, state, regional, and local levels. Translate that vision into a prioritized roadmap aligned to talent needs. - Cultivate high-trust relationships with political, economic development, and education leaders at all levels of government. Secure the policy, funding, and institutional support needed to bring programs to scale. - Represent the workforce development mission through public speaking, written content, convenings, and coalition-building with policymakers, educators, employers, and community organizations. - Champion the needs of internal teams and external partners to continuously increase program quality and relevance. - Partner with the research and analysis team to evaluate program effectiveness, make evidence-based decisions, and communicate outcomes to senior leadership and external stakeholders. A day in the life The role will be responsible for identifying evolving opportunities and leading an entrepreneurial approach to developing new solutions and approaches, building consensus internally and externally, iterating through real world pilot launches, fostering adoption, and driving implementation to scale. This includes analyzing labor demand and supply side dynamics, building novel partnership models and approaches, marshaling internal and external resources, aligning external political leadership, and partnering with other allied employers and educational institutions. About the team AWS Workforce Development is a part of the Global Public Policy team. We work seamlessly with our public policy teammates, internal customers (particularly AWS infrastructure teams), and partners across Amazon.com to drive a robust and highly successful portfolio of data center infrastructure-based workforce development programs. Basic Qualifications: - Bachelor's degree or above in a relevant discipline (e.g. Law, Political Science, Public Policy, Public Affairs, Economic Development) - 10+ years of experience in education leadership, workforce development, economic development, or public policy - Ability to travel frequently, domestically and globally, based on business needs, sometimes on short notice. Preferred Qualifications: - Experience negotiating complex deals with customers and partners or equivalent - Experience with instructional design, curriculum architecture, or training program development - Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround - Knowledge of program management lifecycle and project management tools/methodologies - Experience designing, developing, deploying, and maintaining large scale projects. - Experience developing curriculum, assessments and program accreditation. - Knowledge of education funding sources, policies, and legislation - Strong verbal and written communication, and presentation skills. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, , - 164,800.00 - 222,900.00 USD annually", "summaryDescription" : "Principal, AWS Workforce Development at Amazon.com Services LLC. Skills: Workforce development, Program design, Stakeholder relations. Own workforce program lifecycle. Identify program gaps", "postedDate" : "2026-06-13T05:08:50.657", "createdAt" : "2026-06-13T05:08:50.657", "lastUpdated" : "2026-06-15T02:42:06.619", "ingestTimestamp" : "2026-06-13T05:08:50.657", "mongoId" : "6a2176d974d8ee00a0c1b1f8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10438113/apply", "salaryAnnualMin" : 164800, "salaryAnnualMax" : 222900, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Curriculum development", "Assessment development", "Program accreditation", "Public speaking", "Workforce development", "Program design", "Stakeholder relations", "Economic development", "Public policy", "Program lifecycle management", "Strategic vision", "Talent needs alignment", "Partnership models", "Program management", "Labor market demands", "Data center infrastructure" ], "skillCount" : 16, "jobCategory" : "other", "dataQualityScore" : 1.0, "_score" : 1231.3749, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2c92f874d8ee00a0986f8d", "title" : "Associate II, Workforce Pathways", "company" : "Road to Hire", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Associate II, Workforce Pathways role in Fort Mill, United States, adjusted for mid-seniority and the education industry." }, "location" : "Charlotte, NC", "locations" : [ "Charlotte", "NC" ], "timestamp" : "2026-06-16T06:05:20.874", "fingerprint" : "6894e6c8241849c2bddcd47b00c90ca0d92f0dfad179341e4f2827797d4f7c51", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/roadtohire/jobs/7814931", "externalId" : "7814931", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fort Mill", "state" : "South Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.0073697,-80.9450759" }, { "city" : "Charlotte", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "35.2272086,-80.8430827" } ], "locationText" : "Fort Mill, South Carolina, United States; Charlotte, North Carolina, United States", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Position Overview Road to Hire is entering a critical phase in its evolution as we scale to support 200+ college graduates annually in securing high-quality, career-launching roles. The Associate I, Workforce Pathways, will serve as both a strategic driver and hands-on executor of student placement outcomes. This role is responsible for ensuring that Road to Hire college talent successfully transitions into high-wage careers through internships and full-time employment. Acting as a “talent agent” for a portfolio of students, this individual will actively source opportunities, build strong employer relationships, and drive students through the full placement lifecycle from preparation to application to offer acceptance. This is a high-accountability, high-impact role with a clear focus on measurable outcomes: internships secured, full-time placements, and long-term career trajectory. Reporting Structure: VP, Advancement (leader of the Workforce, Innovation, and Network team) Location requirements: Must live in the greater Charlotte region; R2H follows a hybrid work model with in-office requirements Tuesday-Thursday and in-person meetings as required, and some evenings for organizational or stakeholder events. Why This Role Matters This role is central to Road to Hire’s mission. You will directly shape whether students successfully translate their education into meaningful, high-paying careers. Your work will not only impact individual lives but also strengthen employer partnerships and regional talent pipelines, ensuring that opportunity is accessible, attainable, and sustainable for the students we serve. Key Responsibilities Talent Placement Ecosystem This individual is responsible for activating and orchestrating a strong placement ecosystem around Road to Hire talent. Rather than owning primary employer relationship development, this role focuses on ensuring students are strategically positioned, matched, and advanced through opportunities generated through Corporate Relations and broader networks. Success requires deep understanding of both student readiness and employer expectations, and the ability to move talent efficiently through the hiring process. Own placement outcomes for a portfolio of college students and graduating seniors, with a focus on high-wage, career-aligned roles Activate and leverage employer opportunities sourced through Corporate Relations, ensuring strong alignment between role requirements and student readiness Serve as a talent agent for students, proactively matching candidates to opportunities and advocating on their behalf with hiring partners Identify gaps in role availability or alignment and provide feedback to Corporate Relations to inform employer engagement strategy Ensure a consistent and high-quality pipeline of opportunities for students by maximizing conversion across existing employer partnerships and channels Student Readiness & Placement Execution This role ensures that students are not only applying to roles, but are fully prepared to compete for and secure them. The Associate II will take an active, hands-on approach to coaching, ensuring students are equipped with the tools, confidence, and strategy needed to succeed in competitive hiring processes. This includes driving urgency, accountability, and follow-through at every stage. Actively coach and guide students through the job and internship search process, including resume development, interview preparation, and application strategy Ensure students are fully prepared for competitive hiring processes and employer expectations Monitor application pipelines and drive follow-through, ensuring no missed opportunities Support students through offer negotiation, decision-making, and onboarding readiness Cross-Functional Collaboration Placement success requires tight alignment across internal teams. This individual will play a key role in ensuring that employer engagement, student readiness, and program strategy are fully integrated. They will serve as a bridge between teams, bringing market insights back into the organization to continuously improve outcomes. Partner closely with Corporate Relations to align on employer engagement strategy and job pipelines Collaborate with Student Success and program teams to ensure alignment between student readiness and market opportunities Provide insights to internal teams on hiring trends, employer expectations, and skill gaps Data, Tracking & Outcomes Management This role is deeply outcomes-driven and requires disciplined tracking of progress and results. The Associate II will use data not only to report on outcomes, but to actively manage pipelines, identify gaps, and adjust strategy in real time to ensure placement goals are met. Track and manage key placement metrics including applications, interviews, offers, internships secured, and full-time placements Maintain accurate and up-to-date records in CRM or workforce systems Use data to drive strategy, identify gaps, and continuously improve placement outcomes What You’re Accountable For Achieving defined internship and full-time placement targets across your student portfolio Ensuring a strong, consistent pipeline of high-quality job opportunities that are proactive and not reactive Driving high levels of student engagement, preparedness, and follow-through Building and maintaining employer relationships that lead to repeat hiring and long-term partnerships where employers view Road to Hire as a trusted, go-to source for early talent Students are competitive, confident, and well-prepared for hiring processes Contributing directly to Road to Hire’s mission by translating education into economic mobility outcomes Qualifications Required Experience 4–7+ years of experience in recruiting, talent placement, workforce development, career services, or a related field Demonstrated track record of successfully placing early-career talent into internships and/or full-time roles Proven experience building and maintaining strong relationships with recruiters, hiring managers, or employer partners Experience managing multiple candidates or stakeholders in a fast-paced, outcomes-driven environment Bachelor’s degree required Preferred Experience Experience working with college or early-career talent populations Background in workforce development, nonprofit, or higher education settings Experience using CRM or recruiting platforms (Salesforce, Handshake, ATS systems, etc.) Familiarity with high-growth or high-demand career pathways (e.g., tech, business, finance, operations) Key Skills Strong relationship-building and influencing skills with both students and employers High level of ownership and accountability for outcomes Ability to operate with urgency and a bias toward action Excellent coaching and communication skills Strategic thinking paired with strong execution ability Data tracking, pipeline management, and attention to detail Deep commitment to expanding access to economic mobility and opportunity   Compensation Compensation Range: $62,000 - $67,500 *Note actual compensation is based on qualifications, and experience. Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Paid Time Off Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program About Road to Hire: Road to Hire invests in the untapped potential of underrepresented young adults by breaking down barriers to career success. We provide continuous support from high school classrooms, through college into high-paying careers, and equip young professionals with the skills, confidence, and opportunities to unlock economic mobility and lasting career growth. Road to Hire is headquartered alongside Red Ventures corporation, its founding corporate partner. R2H is considered RV Corporate's social impact vertical while maintaining its status as a standalone 501(c)(3) nonprofit organization. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here. At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity. For more, the U. S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!", "summaryDescription" : "Associate II, Workforce Pathways at Road to Hire", "postedDate" : "2026-06-14T20:08:50.495", "createdAt" : "2026-06-14T20:08:50.495", "lastUpdated" : "2026-06-16T06:05:20.874", "ingestTimestamp" : "2026-06-14T20:08:50.495", "mongoId" : "6a2c92f874d8ee00a0986f8d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 1217.5226, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7c8b74d8ee00a094db1b", "title" : "Workforce Management and Systems Intern", "company" : "Indie Campers", "industry" : "Hospitality", "salary" : { "min" : 10000.0, "max" : 15000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an entry-level internship in Lisboa, Portugal, adjusted for the travel industry." }, "location" : "Lisboa, Lisboa, Portugal", "locations" : [ "Lisboa", "Lisboa", "Portugal" ], "timestamp" : "2026-06-16T01:30:20.095", "fingerprint" : "8787326c17ac5f0f5457dfbd272f7418f5ebf953832ce4a922974877f129d149", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/indiecampers-linkedin/jobs/8564453002", "externalId" : "8564453002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lisboa", "state" : "Lisboa", "country" : "Portugal", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "38.7077507,-9.1365919" } ], "locationText" : "Lisboa, Lisboa, Portugal", "employmentType" : "INTERNSHIP", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "qualificationsBasic" : "0-2 years in WFM, 0-2 years in operations, 0-2 years in analytics", "qualificationsPreferred" : "Exposure to contact centers, Exposure to BPO environments, Exposure to operational systems", "rawDescription" : "ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey. THE ROLE We are looking for a Workforce Management 0–2 years in WFM, operations, analytics, or similar roles. Exposure to contact centers, BPO environments, or operational systems is a plus. WHAT WE OFFER The opportunity to contribute to the scaling of a unique global company in a fast-growing market. Work with outstanding professionals from multiple nationalities and backgrounds in a dynamic scale-up environment. Competitive benefits including health insurance, travel and education vouchers, road trips in our campervans, and free snacks and coffee in the office.", "summaryDescription" : "Workforce Management and Systems Intern at Indie Campers", "postedDate" : "2026-06-14T19:19:43.140", "createdAt" : "2026-06-14T19:19:43.140", "lastUpdated" : "2026-06-16T01:30:20.095", "ingestTimestamp" : "2026-06-14T19:19:43.140", "mongoId" : "6a2c7c8b74d8ee00a094db1b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 1203.8127, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c743374d8ee00a093450f", "title" : "Account Executive Director, Workforce", "company" : "Socure", "industry" : "Commercial", "salary" : { "min" : 170000.0, "max" : 185000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Hybrid - US", "locations" : [ "Hybrid - US", "Hybrid - San Francisco, CA", "Hybrid - New York", "Hybrid - Seattle, WA", "Hybrid - Miami, FL", "Hybrid - Washington DC" ], "timestamp" : "2026-06-15T11:35:08.316", "fingerprint" : "6cc930de4c668ce5e4881ae34f6c3811097d0694d0ef33eabdc5f371331db153", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/socure/64a467b1-8327-41c7-a8f2-b1c306dc527c/application", "externalId" : "64a467b1-8327-41c7-a8f2-b1c306dc527c", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "hybrid" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceLevel" : "Director", "professionalSkills" : [ "Enterprise sales", "Strategic growth", "Sales efforts", "Market adoption", "Full-cycle sales", "Consultative selling", "Value-based selling", "Technical solutions", "New business", "Account expansion", "Pipeline management", "Strategic prospecting", "Outbound efforts", "Executive engagement", "Advising", "Customer needs", "Product roadmap", "Pipeline forecasts", "Strategic planning", "Market feedback", "Product development", "Go-to-market strategies", "Strategic thinking", "Cross-functional collaboration" ], "hardSkillsList" : [ "Identity verification", "Fraud prevention", "Risk management", "SaaS sales", "Enterprise sales", "Full-cycle sales", "Pipeline management", "Forecasting" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Identity verification", "level" : "intermediate" }, { "name" : "Fraud prevention", "level" : "intermediate" }, { "name" : "Risk management", "level" : "intermediate" }, { "name" : "SaaS sales", "level" : "intermediate" }, { "name" : "Enterprise sales", "level" : "intermediate" }, { "name" : "Full-cycle sales", "level" : "intermediate" }, { "name" : "Pipeline management", "level" : "intermediate" }, { "name" : "Forecasting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Identity verification, Fraud prevention, SaaS sales, Enterprise sales", "majorSkillsList" : [ "Identity verification", "Fraud prevention", "SaaS sales", "Enterprise sales" ], "coreResponsibilities" : "Lead growth greenfield opportunities, Lead growth existing accounts, Develop expansion strategies, Deepen product adoption, Maximize account value, Manage full enterprise sales cycle, Prospect to close, Land high-value SaaS deals, Build robust pipeline, Prospect strategically, Conduct outbound efforts, Engage executives, Act as consultative advisor, Align technical solutions, Meet customer needs, Collaborate cross-functionally, Align on customer needs, Influence product roadmap, Deliver accurate pipeline forecasts, Support strategic planning, Support execution, Represent Socure industry events, Deepen client relationships, Provide market feedback, Inform product development, Inform go-to-market strategies, Demonstrate leadership competencies", "teamCollaboration" : "Cross-functional collaboration; Collaborate with product teams; Collaborate with engineering teams; Collaborate with marketing teams", "projectManagementSkills" : [ "Strategic planning" ], "domainKnowledge" : "Identity verification; Fraud prevention; Risk management; Digital identity; Workforce management; HRIS; Applicant tracking systems", "domainList" : [ "identity-verification", "fraud-prevention", "risk-management", "digital-identity", "workforce-management", "hris", "applicant-tracking-systems" ], "domainSpecificKnowledge" : [ "Identity verification", "Fraud prevention", "Risk management", "Digital identity", "Workforce management", "HRIS", "Applicant tracking systems" ], "communicationSkills" : "Executive presentations; Value-based conversations", "specialRequirements" : "In-person meetings", "outcomesObjectives" : "Drive strategic growth; Shape market adoption", "qualificationsBasic" : "7–9+ years enterprise SaaS sales, Consistent record closing large deals, Proven experience selling identity verification, Proven experience selling fraud prevention, Proven experience selling risk management, Demonstrated success in workforce management, Demonstrated success in HRIS clients, Demonstrated success in Applicant tracking systems, Demonstrated success in fraud verticals, Demonstrated success in identity verification verticals, Demonstrated success in risk management verticals, Consultative selling skills, Customer outcomes focus, Value-based positioning, Background selling technical fraud solutions, Background selling technical risk solutions, Background selling technical identity solutions, Background selling technical big data solutions, Background selling technical analytics solutions, Background selling technical security solutions, Experience in high-growth environments, Ability to navigate ambiguity, Ability to build scalable processes, Drive value-based conversations, Craft tailored solutions C-level, Comfortable selling to C-level executives, Navigate multi-stakeholder environments", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "WHY SOCURE? Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day. We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading. ABOUT THE ROLE Socure is seeking a high-performing Account Executive Director to drive strategic growth for our Workforce product, a cornerstone in our rapidly expanding portfolio. As an Account Executive Director, you will own a greenfield territory and lead high-impact sales efforts for our AI-powered identity and fraud solutions. This is a rare opportunity to shape market adoption in a category-defining company and make a significant impact on the future of digital trust in workforce management. JOB OVERVIEW The Account Executive Director – Workforce is responsible for leading full-cycle enterprise sales, targeting innovative companies in workforce management and related verticals. This role requires a consultative, value-based approach to selling complex technical solutions, with a focus on both new business and expansion within existing accounts. The ideal candidate will have deep expertise in SaaS, identity verification, fraud prevention, and risk management, and will be comfortable navigating ambiguity in high-growth environments. JOB RESPONSIBILITIES - Lead growth across both greenfield opportunities and existing accounts, developing expansion strategies that deepen product adoption and maximize account value. - Manage the full enterprise sales cycle, from prospecting to close, landing high-value SaaS deals with innovative, fast-growing companies in workforce management and adjacent markets. - Build and maintain a robust pipeline through strategic prospecting, outbound efforts, and executive-level engagement. - Act as a consultative advisor, aligning complex technical solutions with customer needs in fraud, analytics, and digital identity. - Collaborate cross-functionally with product, engineering, and marketing teams to align on customer needs and influence the product roadmap. - Deliver accurate pipeline forecasts and support strategic planning and execution. - Represent Socure at industry events and deepen client relationships through in-person meetings as needed. - Provide market feedback to inform product development and go-to-market strategies. - Demonstrate leadership competencies, including strategic thinking, cross-functional collaboration, and a commitment to Socure’s values of innovation, ownership, and shared expertise. JOB REQUIREMENTS - 7–9+ years of enterprise SaaS sales experience, with a consistent record of closing large, complex deals. - Proven experience selling identity verification, fraud prevention, or related risk management solutions. - Demonstrated success in the workforce management, HRIS clients, Applicant tracking systems, fraud, identity verification, or similar verticals. - Strong consultative selling skills with a focus on customer outcomes and value-based positioning. - Background selling highly technical fraud, risk, identity, big data, analytics, or security solutions. - Experience in startup or high-growth environments, with the ability to navigate ambiguity and build scalable processes. - Ability to drive value-based conversations and craft tailored solutions for C-level stakeholders. - Comfortable selling to C-level executives and navigating multi-stakeholder sales processes. - Bachelor’s or Master’s degree in business or a related discipline preferred. - Strong communication, negotiation, and presentation skills. - Bonus: Experience building or working within a channel sales or partnership model. - Bonus: Strong network within relevant vertical markets. Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly. Follow Us! YouTube https://www.youtube.com/c/Socure | LinkedIn https://www.linkedin.com/company/socure/ | X (Twitter) https://x.com/socureme | Facebook https://www.facebook.com/socure/", "summaryDescription" : "Account Executive Director, Workforce at Socure. Skills: Identity verification, Fraud prevention, SaaS sales, Enterprise sales. Lead growth greenfield opportunities. Lead growth existing accounts", "createdAt" : "2026-06-14T04:27:20.040", "lastUpdated" : "2026-06-15T11:35:08.316", "ingestTimestamp" : "2026-06-14T04:27:20.040", "mongoId" : "6a2c743374d8ee00a093450f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 170000, "salaryAnnualMax" : 185000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Identity verification", "Fraud prevention", "Risk management", "SaaS sales", "Enterprise sales", "Full-cycle sales", "Pipeline management", "Forecasting", "Leadership", "Strategic growth", "Sales efforts", "Market adoption", "Consultative selling", "Value-based selling", "Technical solutions", "New business", "Account expansion", "Strategic prospecting", "Outbound efforts", "Executive engagement", "Advising", "Customer needs", "Product roadmap", "Pipeline forecasts", "Strategic planning", "Market feedback", "Product development", "Go-to-market strategies", "Strategic thinking", "Cross-functional collaboration", "Digital identity", "Workforce management", "HRIS", "Applicant tracking systems" ], "skillCount" : 34, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "_score" : 1197.3818, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "68c2e418f8b1b0376634c2f8", "title" : "UX Designer, Workforce Solutions", "company" : "Amazon.com Services LLC", "industry" : "Design, no business category", "salary" : { "min" : 72900.0, "max" : 158100.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T04:28:49.499", "fingerprint" : "27ed3497a5d4b5a0096914298bdcc230cf15ad82ce6d4a38bb922c9106f16bc0", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3079095/apply", "externalId" : "9c171e2f-b63d-4121-98f5-258482f59e2a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Design, Wire-framing, Prototyping", "professionalSkills" : [ "Customer feedback analysis", "Business goals analysis", "Market analysis", "Customer insights analysis", "Business insights analysis", "Interaction behaviors design", "Iterative design process" ], "hardSkillsList" : [ "User flows creation", "Visual designs creation", "Prototypes creation", "Interaction behaviors design" ], "softSkillsList" : [ "Problem-solving", "Independent self-direction", "Team collaboration", "Open communication", "Positive energy", "Leadership capabilities" ], "hardSkills" : [ { "name" : "User flows creation", "level" : "intermediate" }, { "name" : "Visual designs creation", "level" : "intermediate" }, { "name" : "Prototypes creation", "level" : "intermediate" }, { "name" : "Interaction behaviors design", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem-solving" }, { "name" : "Independent self-direction" }, { "name" : "Team collaboration" }, { "name" : "Open communication" }, { "name" : "Positive energy" }, { "name" : "Leadership capabilities" } ], "majorSkills" : "User experience design, Interface design, Visual design, Design systems", "majorSkillsList" : [ "User experience design", "Interface design", "Visual design", "Design systems" ], "coreResponsibilities" : "Determine UX solutions, Help determine overall direction, Identify challenges, Adapt based on context, Advocate for the customer, Create user flows, Create wire frames, Create visual designs, Create prototypes, Concept interaction behaviors, Communicate interaction behaviors, Support decision making, Support development, Partner with engineering, Partner with product management, Execute products, Deliver services, Present design work, Bring forward innovative ideas, Bring forward innovative solutions", "teamCollaboration" : "UX partners; Cross-disciplinary teams; Senior leaders; Engineering team members; Product management team members", "projectManagementSkills" : [ "Iterative design process" ], "domainKnowledge" : "Talent acquisition; Career journeys; Talent ecosystem; Job search; Interviewing; Employee engagement; Career development; Candidate journeys; Hiring manager journeys; Interviewer journeys; Recruiter journeys; Mobile design; Web design; Native solution design; Pattern libraries; Component repositories; Accessibility guidelines; Emerging technologies; Emerging interfaces", "domainList" : [ "talent-acquisition", "career-journeys", "talent-ecosystem", "job-search", "interviewing", "employee-engagement", "career-development", "candidate-journeys", "hiring-manager-journeys", "interviewer-journeys", "recruiter-journeys", "mobile-design", "web-design", "native-solution-design", "pattern-libraries", "component-repositories", "accessibility-guidelines", "emerging-technologies", "emerging-interfaces" ], "domainSpecificKnowledge" : [ "Talent acquisition", "Career journeys", "Talent ecosystem", "Job search", "Interviewing", "Employee engagement", "Career development", "Candidate journeys", "Hiring manager journeys", "Interviewer journeys", "Recruiter journeys", "Mobile design", "Web design", "Native solution design", "Pattern libraries", "Component repositories", "Accessibility guidelines", "Emerging technologies", "Emerging interfaces" ], "toolProficiency" : [ "Design tools", "Wire-framing tools", "Prototyping tools" ], "communicationSkills" : "Storytelling; Presentation skills; Communicate design strategy; Communicate outcomes; Communicate deliverables; Verbal communication; Written communication", "innovationCreativity" : "Innovative solutions", "problemSolvingSkills" : "Problem-solving skills", "qualificationsBasic" : "2+ years of design experience, Available online portfolio, Experience with design tools, Experience with wire-framing tools, Experience with prototyping tools, Experience in prototyping, Customer-obsessed, Experience using design research methods, Thorough knowledge of key channels, Experience in mobile design, Experience in portable design, Experience in dedicated design, Experience in web design, Experience in native solution design, Experience with pattern libraries, Experience with component repositories, Experience with accessibility guidelines, General awareness of emerging technologies, General awareness of emerging interfaces, Bachelor's degree in design, Bachelor's degree in HCI", "qualificationsPreferred" : "Experience in agile environment, Experience working in collaborative team, Experience working with developers, Experience creating user-centered solutions, Experience with enterprise applications, Experience with employee-facing tools, Experience with workplace systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Amazon, our mission to be earth's most customer-centric company drives everything we do. We're seeking exceptional talent to join us in shaping the future of how people discover and grow their careers at Amazon. As part of the Amazon Talent Acquisition (ATA) team, you'll have the opportunity to create solutions that support our associates and corporate employees throughout their career journeys. The ATA-UX team is dedicated to building world-class experiences, believing that exceptional customer service begins with empowered, satisfied employees. In this design role, you'll shape the user experience across our entire talent ecosystem - from job search and interviewing to employee engagement and career development. You'll craft seamless journeys for candidates, hiring managers, interviewers, and recruiters, both external and internal to Amazon. We're looking for someone who deeply understands human needs and behaviors, translating them into innovative design solutions that serve both our people and business objectives. Drawing from customer insights, business requirements, and research data, you will be responsible for ideating on innovative solutions. Strong storytelling and presentation skills are essential, as this UX designer will need to clearly communicate the design strategy, outcomes, and deliverables to diverse stakeholders and senior leadership. The ideal candidate thrives in a fast-paced work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication. Key job responsibilities • Determines best UX solutions based on customer feedback and business goals and helps to determine overall direction, identifying challenges and adapting as needed based on the context of the solution and customer • Advocate for the customer through objective data such as market analysis, customer insights, technical constraints/opportunities, and business insights • Quickly and thoroughly creating user flows, wire frames, visual designs, and prototypes to effectively concept and communicate detailed interaction behaviors that support decision making and development • Partners with engineering and product management team members in the execution and delivery of successful products and services, using a customer-focused, iterative design process • Present design work to UX partners, cross-disciplinary teams, and senior leaders • Bring forward innovative ideas and solutions that raise the bar on our customer's experience Basic Qualifications: - 2+ years of design experience - Have an available online portfolio - Experience with design, wire-framing, and prototyping tools - Experience in prototyping - Customer-obsessed, with experience using design research methods to uncover customer insights. - Thorough knowledge of key channels and platforms, with experience in mobile, portable, dedicated, web, and native solution design. - Experience with pattern libraries, component repositories and accessibility guidelines. - General awareness of emerging technologies and interfaces. - Bachelor's degree in design, human-computer interaction (HCI), or similar field of study. Preferred Qualifications: - Experience in a highly agile environment - Experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs - Experience creating user-centered solutions for enterprise applications, with a focus on employee-facing tools and workplace systems - Positive energy and leadership capabilities, as well as a willingness to work outside of a typical role to deliver holistic solutions to customer problems. - Excellent verbal and written communication skills. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,900/year in our lowest geographic market up to $158,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "UX Designer, Workforce Solutions at Amazon.com Services LLC. Skills: User experience design, Interface design, Visual design, Design systems. Determine UX solutions. Help determine overall direction", "postedDate" : "2026-06-13T09:25:18.356", "createdAt" : "2026-06-13T09:25:18.356", "lastUpdated" : "2026-06-15T04:28:49.499", "ingestTimestamp" : "2026-06-13T09:25:18.356", "mongoId" : "68c2e418f8b1b0376634c2f8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3079095/apply", "salaryAnnualMin" : 72900, "salaryAnnualMax" : 158100, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "User flows creation", "Visual designs creation", "Prototypes creation", "Interaction behaviors design", "Problem-solving", "Independent self-direction", "Team collaboration", "Open communication", "Positive energy", "Leadership capabilities", "User experience design", "Interface design", "Visual design", "Design systems", "Customer feedback analysis", "Business goals analysis", "Market analysis", "Customer insights analysis", "Business insights analysis", "Iterative design process", "Talent acquisition", "Career journeys", "Talent ecosystem", "Job search", "Interviewing", "Employee engagement", "Career development", "Candidate journeys", "Hiring manager journeys", "Interviewer journeys", "Recruiter journeys", "Mobile design", "Web design", "Native solution design", "Pattern libraries", "Component repositories", "Accessibility guidelines", "Emerging technologies", "Emerging interfaces", "Design tools", "Wire-framing tools", "Prototyping tools" ], "skillCount" : 42, "jobCategory" : "design", "dataQualityScore" : 0.8888889, "_score" : 1184.0833, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2cb66f74d8ee00a09f1c69", "title" : "Workforce Management Manager - Caring", "salary" : { "min" : 105000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Healthcare in Hendersonville, United States, adjusted for seniority and full-time employment." }, "location" : "Hendersonville, TN", "locations" : [ "Hendersonville, TN" ], "timestamp" : "2026-06-16T06:34:11.826", "fingerprint" : "ab6e5455f40c16b70b7168d7061faeb975b97161d7ccc1fe937d816e1634b312", "source" : "jazzhr", "language" : "en", "externalId" : "wnBhbcSpou", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hendersonville", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.3049177,-86.6214430" } ], "locationText" : "Hendersonville, Tennessee, United States", "experienceLevel" : "Manager", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Workforce Management Manager - Caring", "createdAt" : "2026-06-14T19:50:53.297", "lastUpdated" : "2026-06-16T06:34:11.826", "ingestTimestamp" : "2026-06-14T19:50:53.297", "mongoId" : "6a2cb66f74d8ee00a09f1c69", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 105000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.44444445, "_score" : 1183.3263, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a8a7974d8ee00a068203f", "title" : "Manufacturing Workforce Planning and Development Senior Manager", "company" : "Boeing", "industry" : "Manufacturing", "salary" : { "min" : 171700.0, "max" : 232300.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "USA - North Charleston, SC", "locations" : [ "USA - North Charleston, SC", "United States of America" ], "timestamp" : "2026-06-13T21:32:25.675", "fingerprint" : "46a2c8ea887e0dfdc6cd79e80c866992de71ab0861e286cd883564b5d7834718", "source" : "workday", "language" : "en", "applyUrl" : "https://boeing.wd1.myworkdayjobs.com/EXTERNAL_CAREERS/job/USA---North-Charleston-SC/Manufacturing-Workforce-Planning-and-Development-Senior-Manager_JR2026513783-1", "externalId" : "JR2026513783", "industryFunction" : { }, "locationPoint" : "32.85462,-79.97481", "structuredLocations" : [ { "city" : "North Charleston", "state" : "South Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.8546197,-79.9748103" } ], "locationText" : "North Charleston, South Carolina, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Workforce planning", "People operations" ], "hardSkillsList" : [ "Business acumen", "Professional communication" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Business acumen", "level" : "intermediate" }, { "name" : "Professional communication", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Workforce planning, Development strategy, Production certifications", "majorSkillsList" : [ "Workforce planning", "Development strategy", "Production certifications" ], "coreResponsibilities" : "Manage employees and managers, Lead employees and managers, Coach employees and managers, Develop employees and managers, Inspire employees and managers, Collaborate with customers, Foster relationships with customers, Collaborate with stakeholders, Foster relationships with stakeholders, Collaborate with direct reports, Foster relationships with direct reports, Drive strategy development, Drive strategy execution, Deliver Foundational Training, Deliver Production Certifications, Support teammates through onboarding, Support teammates with Guided Skill Practices, Upskill existing teammates, Upskill through Skill Enhancement Centers, Partner with site leadership teams, Partner with local skill teams, Align resources, Manage budgets, Collaborate with functional peers, Share best practices, Adopt best practices, Drive continuous improvement activities, Integrate with Operations, Integrate with Quality, Integrate with Human Resources, Integrate with Engineering, Partner with Operations, Partner with Quality, Partner with Human Resources, Partner with Engineering, Lead large scale operations, Lead complex operations, Lead cross-functional teams, Encourage safety mindset, Encourage First Pass Quality mindset, Influence teams to exhibit Boeing Values, Influence teams to exhibit Boeing Behaviors", "teamCollaboration" : "Multi-site cross-functional team; Functional peers across BCA; Cross-functional teams", "domainKnowledge" : "Manufacturing processes; Production certifications", "domainList" : [ "manufacturing-processes", "production-certifications" ], "domainSpecificKnowledge" : [ "Manufacturing processes", "Production certifications" ], "communicationSkills" : "Professional communication", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Occasional travel to Orangeburg, SC, 1st shift", "qualificationsBasic" : "5+ years experience leading personnel, 5+ years experience leading cross-functional projects, 5+ years experience leading large scale transformation, Systems level thinking, Ability to implement change quickly, Experience leading through influence, Ability to work in matrix organization, Ability to hold people accountable", "qualificationsPreferred" : "Bachelor's or advanced degree, Experience leading instruction organization, Experience leading production certifications, Experience leading teammate upskilling, Experience with manufacturing controlled processes, Experience with engineering controlled processes, 5+ years workforce planning experience, 5+ years people operations experience, 10+ years business skills, 10+ years analytical skills, 10+ years problem-solving skills, 10+ years leading strategic process improvements, Understanding of effective teamwork dynamics, Commitment to mission, Motivation to combine team energy", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Manufacturing Workforce Planning and Development Senior Manager **Company:** The Boeing Company Boeing Commercial Airplanes (BCA) is seeking a **Boeing South Carolina (BSC) Manufacturing Workforce Planning & Development ****Senior Manager**(Level M) to lead a multi-site cross-functional team based in **North Charleston****, South Carolina**. The role**** will also require occasional travel to our nearby Orangeburg, SC site. You will drive the development and execution of a comprehensive BSC Workforce Planning and Development strategy & deliver Foundational Training and Production Certifications to hourly teammates across the 787 Program and Fabrication South Carolina (which encompasses Emergent Operations South Carolina (EOSC), Interiors Responsibility Center South Carolina (IRCSC)**,** Cutting Tool Service Center - South Carolina **(** CTSC-SC), and Fabrication South Carolina Aerostructures (FSCA)). Effective relationship building, business acumen and professional communication skills are essential in this senior leadership role. **Position Responsibilities:** * Manage, lead, coach, develop, and inspire employees and managers * Collaborate and foster relationships with customers, stakeholders and direct reports * Drive the development and execution of a comprehensive BSC Workforce Planning and Development strategy * Deliver Foundational Training and Production Certifications to hourly teammates across 787 Program and Fabrication South Carolina (EOSC, IRCSC, CTSC-SC and FSCA) * Support hourly teammates through onboarding with Guided Skill Practices and upskilling existing hourly teammates through Skill Enhancement Centers * Partner with site leadership teams and local skill teams to have clear line of sight of staffing requirements to meet business goals * Align resources and manage budgets to ensure delivery of requirements efficiently and cost effectively * Collaborate with functional peers across BCA and the Enterprise to share and adopt, when appropriate, best practices * Drive continuous improvement activities across Workforce Planning and Development, integrating and partnering with other functions, such as Operations, Quality, Human Resources and Engineering * Lead large scale, complex operations and cross-functional teams * Possess and encourage others to have a mindset of Safety and First Pass Quality * Influence teams to exhibit Boeing Values and Behaviors **Basic Qualifications**(**Required Skills** /**Experience):** * 5+ years of experience leading, directing, or managing personnel * 5+ years of experience leading or managing projects that involved cross-functional or cross-business unit teams * 5+ years of experience leading large scale transformation and change initiatives in a global organization * Systems level thinking with the ability to implement change quickly and effectively across organizations * Embraces speed and agility to drive innovation and results, while maintaining consistent standards and balance * Experience leading through influence * Ability to work in matrix style organization * Ability to hold people accountable to organizational structure and system change **Preferred Qualifications**(**Desired Skills** /**Experience**): * Bachelor’s or advanced degree * Experience leading an organization focused on instruction, production certifications or upskilling teammates * Experience with manufacturing or engineering controlled processes & standards * 5+ years of experience in workforce planning, people operations, or a related field * 10+ years of experience demonstrating business, analytical, and problem-solving skills * 10+ years of experience leading strategic process improvements / initiatives * Understanding of effective teamwork dynamics in order to attain higher levels of performance * Demonstrates a commitment to the mission & motivation to combine the team's energy and expertise to achieve a common objective **Conflict of Interest:** Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process. **Shift:** This position is 1st shift. **Drug Free Workplace:** Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. **Pay & Benefits:** At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $171,700 - $232,300 **Language Requirements:** Not Applicable **Education:** Not Applicable **Relocation:** This position offers relocation based on candidate eligibility. **Export Control Requirement:** This is not an Export Control position. **Safety Sensitive:** This is not a Safety Sensitive Position. **Security Clearance:** This position does not require a Security Clearance. **Visa Sponsorship:** Employer will not sponsor applicants for employment visa status. **Contingent Upon Award Program** This position is not contingent upon program award **Shift:** Shift 1 (United States of America) **Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud** \\- [Recruitment Fraud Warning](http://www.boeing.com/careers/recruitment-fraud-warning.page) Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. [EEO is the law](http://www.boeing.com/resources/boeingdotcom/careers/footer/EEOIsTheLawPoster.pdf) [Boeing EEO Policy](https://tbcdn.talentbrew.com/company/185/v1_0/img/2018_Policy_Statement.pdf) [Request an Accommodation](http://www.boeing.com/careers/request-accommodation.page) [Applicant Privacy](http://www.boeing.com/careers/privacy-statement.page) **Boeing Participates in E – Verify** * [E-Verify (English) ](http://www.boeing.com/resources/boeingdotcom/careers/footer/EverifyPosterEnglish.pdf) * [E-Verify (Spanish) ](http://www.boeing.com/resources/boeingdotcom/careers/footer/EverifyPosterSpanish.pdf) **Right to Work Statement** * [Right to Work (English) ](http://www.boeing.com/resources/boeingdotcom/careers/footer/WebBPPOSTERRtoWEnglishversion.pdf) * [Right to Work (Spanish)](http://www.boeing.com/resources/boeingdotcom/careers/footer/WebBPPOSTERRtoWSpanishversion.pdf)", "summaryDescription" : "Manufacturing Workforce Planning and Development Senior Manager at Boeing. Skills: Workforce planning, Development strategy, Production certifications. Manage employees and managers. Lead employees and managers", "postedDate" : "2026-06-11T18:01:09.116", "createdAt" : "2026-06-11T18:01:08.300", "lastUpdated" : "2026-06-13T21:32:25.675", "ingestTimestamp" : "2026-06-11T18:01:08.300", "mongoId" : "6a2a8a7974d8ee00a068203f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://boeing.wd1.myworkdayjobs.com/EXTERNAL_CAREERS/job/USA---North-Charleston-SC/Manufacturing-Workforce-Planning-and-Development-Senior-Manager_JR2026513783-1", "salaryAnnualMin" : 171700, "salaryAnnualMax" : 232300, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Business acumen", "Professional communication", "Leadership", "Workforce planning", "Development strategy", "Production certifications", "People operations", "Manufacturing processes" ], "skillCount" : 8, "jobCategory" : "other", "seniorityLevel" : "manager", "dataQualityScore" : 1.0, "_score" : 1181.0475, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing" }, { "id" : "6a2cc39c74d8ee00a0a09dad", "title" : "Workforce Onboarding & Development Lead", "company" : "Wisdom", "industry" : "Dental Billing", "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T08:31:35.450", "fingerprint" : "07498e18682b581fcf86f807bb7b6a17d7aa1c3017e413c9fe07a80d0a16a8af", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/withwisdom/0cadec14-458b-44e2-b151-3a847fedd40a/application", "externalId" : "0cadec14-458b-44e2-b151-3a847fedd40a", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "Canva", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Dental billing procedures", "Dental billing regulations" ], "hardSkills" : [ { "name" : "Dental billing procedures", "level" : "intermediate" }, { "name" : "Dental billing regulations", "level" : "intermediate" } ], "majorSkills" : "Onboarding, Training development, Process improvement", "majorSkillsList" : [ "Onboarding", "Training development", "Process improvement" ], "coreResponsibilities" : "Collaborate with Hiring & Onboarding Manager, Ensure delivery of high-quality onboarding, Guide Revenue Specialists through onboarding, Train new Revenue Specialists, Provide feedback to new Revenue Specialists, Check in on progress, Monitor Revenue Specialist progress, Highlight strengths, Identify areas for growth, Provide actionable feedback, Design training materials, Update training materials, Maintain training materials, Identify training needs, Identify skill gaps, Create relevant assignments, Manage onboarding administrative tasks, Track progress, Setup Google Workspace, Assess work quality, Ensure standards are met, Identify onboarding process improvements, Implement process changes", "teamCollaboration" : "Billing Operations Hiring & Onboarding Manager; Broader team", "domainKnowledge" : "Dental billing; Practice Management Systems", "domainList" : [ "dental-billing", "practice-management-systems" ], "domainSpecificKnowledge" : [ "Dental billing", "Practice Management Systems" ], "toolProficiency" : [ "Canva", "Google Workspace", "Google Chat", "Google Drive", "Google Calendar" ], "documentationSkills" : "Training materials", "problemSolvingSkills" : "Identify training needs; Identify skill gaps; Identify onboarding process improvements", "outcomesObjectives" : "Revenue Specialists reach placement readiness; New Revenue Specialists feel supported; New Revenue Specialists feel informed; New Revenue Specialists feel confident; Revenue Specialists demonstrate quality of work; Revenue Specialists demonstrate client satisfaction; Onboarding materials are continuously improving; Onboarding processes are continuously improving; Onboarding touchpoints are continuously improving", "qualificationsBasic" : "2 years remote dental billing experience, Understanding of dental billing procedures, Understanding of dental billing regulations, Extensive working knowledge of multiple dental Practice Management Systems", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Wisdom Wisdom blends industry expertise with advanced technology to make dental practices work better for everyone involved. We believe dentistry is about people, and we exist to make the future of dentistry stronger and more sustainable for dentists, their teams, and the patients they serve. We match administrative teams with expert billers and custom-built technology to take on the heavy lifting of dental billing while maximizing dentists’ time in-office, and their bottom line. Coming from a fresh $21M Series A round of funding we are looking for exceptional candidates to help us build a category-defining company. Wisdom has employees across the US. Workforce Onboarding & Development Lead Wisdom is hiring a full-time Workforce Onboarding & Development Lead to join our operations team and play an impactful role in preparing new Revenue Specialists for success from day one. In this role, you'll own the onboarding journey for every new Revenue Specialist at Wisdom — guiding them through training, building their confidence across multiple practice management systems, and setting them up for strong first assignments. This is a full-time, fully remote role, reporting to the Billing Operations Workforce Manager. What You'll Do - Collaborate closely with the Billing Operations Hiring & Onboarding Manager to ensure the delivery of high-quality, consistent onboarding experiences - Guide Revenue Specialists through the full onboarding process — from initial introduction to company policies, procedures, and culture, through to placement readiness - Meet with new Revenue Specialists one-on-one to train, provide feedback, and check in on their progress, satisfaction, and engagement throughout onboarding - Monitor Revenue Specialist progress during the onboarding period, highlighting strengths and identifying areas for growth with actionable, supportive feedback - Design, update, and maintain training materials using tools such as Canva to ensure content is current, visually clear, and effective - Identify training needs and skill gaps in new Revenue Specialists, and create relevant assignments to build their knowledge before they work directly with an office - Manage onboarding administrative tasks including progress tracking and Google Workspace setup (Chat, Drive, Google Calendar, and related tools) - Assess work quality at key checkpoints to ensure Revenue Specialists meet Wisdom's standards before going live - Identify opportunities to improve the onboarding process and partner with the broader team to implement changes that make onboarding even smoother How We Measure Success in This Role We believe great onboarding speaks for itself — and we track the right signals to make sure it's working. In this role, success is measured by: - Onboarding timelines — Revenue Specialists are progressing through onboarding efficiently and reaching placement readiness within expected windows - Candidate experience — New Revenue Specialists feel supported, informed, and confident throughout the onboarding journey, reflected in feedback and engagement check-ins - Post-onboarding performance — Revenue Specialists are demonstrating strong quality of work and client satisfaction in their early assignments - Program effectiveness — Onboarding materials, processes, and touchpoints are continuously improving based on outcomes, feedback, and identified gaps We'd Love to Hear From You If You Have - At least 2 years of remote dental billing experience with a strong understanding of dental billing procedures and regulations - Extensive working knowledge of multiple dental Practice Management Systems (PMS) - Strong technical proficiency with tools such as Canva for designing and updating training materials - Excellent interpersonal and communication skills, with a natural ability to coach, encourage, and develop others - Proven ability to work collaboratively with cross-functional teams - Strong organizational and problem-solving abilities with a keen attention to detail Wisdom is an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.", "summaryDescription" : "Workforce Onboarding & Development Lead at Wisdom. Skills: Onboarding, Training development, Process improvement. Collaborate with Hiring & Onboarding Manager. Ensure delivery of high-quality onboarding", "createdAt" : "2026-06-14T04:13:54.203", "lastUpdated" : "2026-06-15T08:31:35.450", "ingestTimestamp" : "2026-06-14T04:13:54.203", "mongoId" : "6a2cc39c74d8ee00a0a09dad", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "Dental billing procedures", "Dental billing regulations", "Onboarding", "Training development", "Process improvement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Dental billing", "Practice Management Systems", "Canva", "Google Workspace", "Google Chat", "Google Drive", "Google Calendar" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 1179.8207, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "68c2e430f8b1b0376634c793", "title" : "UX Designer, Workforce Solutions", "company" : "Amazon Development Centre Canada ULC", "industry" : "Design, no business category", "salary" : { "min" : 64500.0, "max" : 107600.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Vancouver, British Columbia, CAN", "locations" : [ "Vancouver, British Columbia, CAN" ], "timestamp" : "2026-06-15T06:10:59.505", "fingerprint" : "00bdb608aa8622080955484137306171f5fdb82ad8fde782ec7f33b6246604ce", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3072305/apply", "externalId" : "890639b7-736e-48a3-9eaa-602228da9cd2", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vancouver", "state" : "British Columbia", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "49.2608724,-123.1139520" } ], "locationText" : "Vancouver, British Columbia, Canada", "employmentType" : "FULL_TIME", "technicalSkills" : "Mobile design, Web design, Native solution design", "professionalSkills" : [ "Customer insights", "Business requirements", "Market analysis", "Technical constraints", "Business insights" ], "hardSkillsList" : [ "Wire framing", "Visual designs", "Interaction behaviors" ], "softSkillsList" : [ "Problem-solving skills", "Independent self-direction", "Team collaboration", "Open communication" ], "hardSkills" : [ { "name" : "Wire framing", "level" : "intermediate" }, { "name" : "Visual designs", "level" : "intermediate" }, { "name" : "Interaction behaviors", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem-solving skills" }, { "name" : "Independent self-direction" }, { "name" : "Team collaboration" }, { "name" : "Open communication" } ], "majorSkills" : "User experience design, Interface design, Visual design, Design systems", "majorSkillsList" : [ "User experience design", "Interface design", "Visual design", "Design systems" ], "coreResponsibilities" : "Determine best UX solutions, Advocate for the customer, Create user flows, Create wire frames, Create visual designs, Create prototypes, Partner with engineering team, Partner with product management, Present design work, Bring forward innovative ideas", "teamCollaboration" : "Cross-disciplinary teams; Senior leaders", "domainKnowledge" : "Talent acquisition; Career development; Employee engagement; Job search; Interviewing", "domainList" : [ "talent-acquisition", "career-development", "employee-engagement", "job-search", "interviewing" ], "domainSpecificKnowledge" : [ "Talent acquisition", "Career development", "Employee engagement", "Job search", "Interviewing" ], "toolProficiency" : [ "Design tools", "Wire-framing tools", "Prototyping tools" ], "communicationSkills" : "Storytelling; Presentation skills; Verbal communication; Written communication", "innovationCreativity" : "Innovative solutions", "problemSolvingSkills" : "Problem-solving skills", "qualificationsBasic" : "2+ years of design experience, Available online portfolio, Experience in design tools, Experience in prototyping, Bachelor's degree, Customer-obsessed, Experience using design research, Knowledge of key channels, Experience in mobile design, Experience in web design, Experience with pattern libraries, Experience with component repositories, Experience with accessibility guidelines", "qualificationsPreferred" : "Experience in agile environment, Experience working in multi-disciplinary team, Experience working with developers, Experience creating user-centered solutions, Positive energy, Leadership capabilities, Willingness to work outside role, Excellent verbal communication skills, Excellent written communication skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Amazon, our mission to be earth's most customer-centric company drives everything we do. We're seeking exceptional talent to join us in shaping the future of how people discover and grow their careers at Amazon. As part of the Amazon Talent Acquisition (ATA) team, you'll have the opportunity to create solutions that support our associates and corporate employees throughout their career journeys. The ATA-UX team is dedicated to building world-class experiences, believing that exceptional customer service begins with empowered, satisfied employees. In this design role, you'll shape the user experience across our entire talent ecosystem - from job search and interviewing to employee engagement and career development. You'll craft seamless journeys for candidates, hiring managers, interviewers, and recruiters, both external and internal to Amazon. We're looking for someone who deeply understands human needs and behaviors, translating them into innovative design solutions that serve both our people and business objectives. Drawing from customer insights, business requirements, and research data, you will be responsible for ideating on innovative solutions. Strong storytelling and presentation skills are essential, as this UX designer will need to clearly communicate the design strategy, outcomes, and deliverables to diverse stakeholders and senior leadership. The ideal candidate thrives in a fast-paced work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication. Key job responsibilities • Determines best UX solutions based on customer feedback and business goals and helps to determine overall direction, identifying challenges and adapting as needed based on the context of the solution and customer • Advocate for the customer through objective data such as market analysis, customer insights, technical constraints/opportunities, and business insights • Quickly and thoroughly creating user flows, wire frames, visual designs, and prototypes to effectively concept and communicate detailed interaction behaviors that support decision making and development • Partners with engineering and product management team members in the execution and delivery of successful products and services, using a customer-focused, iterative design process • Present design work to UX partners, cross-disciplinary teams, and senior leaders • Bring forward innovative ideas and solutions that raise the bar on our customer's experience Basic Qualifications: - 2+ years of design experience - Have an available online portfolio - Experience in a variety of design, wire-framing, and prototyping tools - Experience in prototyping - Bachelor's degree - Customer-obsessed, with experience using design research methods to uncover customer insights. - Thorough knowledge of key channels and platforms, with experience in mobile, portable, dedicated, web, and native solution design. - Experience with pattern libraries, component repositories and accessibility guidelines. - General awareness of emerging technologies and interfaces. Preferred Qualifications: - Experience in a highly agile environment - Experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs - Experience creating user-centered solutions for enterprise applications, with a focus on employee-facing tools and workplace systems - Positive energy and leadership capabilities, as well as a willingness to work outside of a typical role to deliver holistic solutions to customer problems. - Excellent verbal and written communication skills. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary for this position ranges from $64,500/year up to $107,600/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.", "summaryDescription" : "UX Designer, Workforce Solutions at Amazon Development Centre Canada ULC. Skills: User experience design, Interface design, Visual design, Design systems. Determine best UX solutions. Advocate for the customer", "postedDate" : "2026-06-13T16:42:38.428", "createdAt" : "2026-06-13T16:42:38.428", "lastUpdated" : "2026-06-15T06:10:59.505", "ingestTimestamp" : "2026-06-13T16:42:38.428", "mongoId" : "68c2e430f8b1b0376634c793", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3072305/apply", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Wire framing", "Visual designs", "Interaction behaviors", "Problem-solving skills", "Independent self-direction", "Team collaboration", "Open communication", "User experience design", "Interface design", "Visual design", "Design systems", "Customer insights", "Business requirements", "Market analysis", "Technical constraints", "Business insights", "Talent acquisition", "Career development", "Employee engagement", "Job search", "Interviewing", "Design tools", "Wire-framing tools", "Prototyping tools" ], "skillCount" : 24, "jobCategory" : "design", "dataQualityScore" : 0.8888889, "_score" : 1161.4595, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69e104432beec4dd3def294f", "title" : "Sr. Associate, Workforce Solutions - WFS-GCO", "company" : "Amazon Czech Republic Services s.r.o.", "industry" : "Human Resources, global corporate", "salary" : { "min" : 950000.0, "max" : 1400000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Prague, Czech Republic, adjusted for mid-seniority and e-commerce industry." }, "location" : "Prague, Prague, CZE", "locations" : [ "Prague, Prague, CZE" ], "timestamp" : "2026-06-15T05:48:19.056", "fingerprint" : "1f3a5c2468a380cb5cfd77f2dd7e9c27240428db46bf3abb91dd0183239355ba", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10385198/apply", "externalId" : "f915a9e3-2bf8-488b-b28b-42c653778b21", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "state" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0864234,14.4156772" } ], "locationText" : "Prague, Prague, Czech Republic", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "MS Office", "professionalSkills" : [ "Process improvement" ], "hardSkillsList" : [ "Job assignment management", "Performance monitoring", "Productivity maximization", "Upskilling sessions", "Workshop participation", "Time constraint management" ], "softSkillsList" : [ "Customer obsessed" ], "hardSkills" : [ { "name" : "Job assignment management", "level" : "intermediate" }, { "name" : "Performance monitoring", "level" : "intermediate" }, { "name" : "Productivity maximization", "level" : "intermediate" }, { "name" : "Upskilling sessions", "level" : "intermediate" }, { "name" : "Workshop participation", "level" : "intermediate" }, { "name" : "Time constraint management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer obsessed" } ], "majorSkills" : "Workforce Staffing, Centralized Operations", "majorSkillsList" : [ "Workforce Staffing", "Centralized Operations" ], "coreResponsibilities" : "Manage job assignment, Monitor performance, Ensure productivity is maximized, Participate in workshops, Work within time constraints, Remain customer obsessed, Identify process improvements, Implement process improvements", "teamCollaboration" : "Positive team environment; Collaboration", "domainKnowledge" : "Recruiting organization", "domainList" : [ "recruiting-organization" ], "domainSpecificKnowledge" : [ "Recruiting organization" ], "toolProficiency" : [ "MS Office tools" ], "communicationSkills" : "Communicate effectively", "continuousLearning" : "Upskilling sessions; Workshop participation", "problemSolvingSkills" : "Identify process improvements; Implement process improvements", "specialRequirements" : "Work fast and hard", "outcomesObjectives" : "Maximize productivity", "qualificationsBasic" : "Excellent English skills, Knowledge of all MS Office tools, Interpersonal and communication skills", "qualificationsPreferred" : "Bachelor's degree, German language skills, French language skills, Italian language skills, Spanish language skills, Polish language skills, Experience in customer service, Multi-location HR support experience, Ability to analyze data, Driving a positive team environment, Collaboration, Flexibility, Willingness to go the extra mile", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As a Central Operations Associate you will play a critical role within Workforce Staffing Centralized Operations (WFS CO) to help candidates move through the hiring process. This is an amazing opportunity for someone looking to broaden their experience and work in a top recruiting organization. The ideal person will be an organizational expert, possess great communication skills and have the ability to learn new tasks quickly. Key job responsibilities Key job responsibilities • Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality • Ensure productivity is maximized through training activities, upskilling sessions and active participation in workshops • Work within various time constraints to meet critical business needs; we work fast and hard • Ensure that you remain customer obsessed • Identify and help implement process-related improvement Basic Qualifications: - - Excellent English skills in both speaking and writing Knowledge of all MS Office tools Strong interpersonal and communication skills with the ability to communicate effectively Comfortable working in a fast-paced environment Preferred Qualifications: - - Bachelor's degree German, French, Italian, Spanish, Polish language skills are a plus Experience in customer service, or multi-location HR support Ability to analyze data, Driving a positive team environment and collaboration Flexibility and willingness to go the extra mile Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. - Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. - Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Sr. Associate, Workforce Solutions - WFS-GCO at Amazon Czech Republic Services s.r.o.. Skills: Workforce Staffing, Centralized Operations. Manage job assignment. Monitor performance", "postedDate" : "2026-06-13T13:30:41.958", "createdAt" : "2026-06-13T13:30:41.958", "lastUpdated" : "2026-06-15T05:48:19.056", "ingestTimestamp" : "2026-06-13T13:30:41.958", "mongoId" : "69e104432beec4dd3def294f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10385198/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Job assignment management", "Performance monitoring", "Productivity maximization", "Upskilling sessions", "Workshop participation", "Time constraint management", "Customer obsessed", "Workforce Staffing", "Centralized Operations", "Process improvement", "Recruiting organization", "MS Office tools" ], "skillCount" : 12, "jobCategory" : "human-resources", "dataQualityScore" : 1.0, "_score" : 1156.5217, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69f519c94c40e2acd1eb1ba8", "title" : "Senior BizOps Program Manager, Workforce Staffing Global Transformation", "company" : "Amazon.com Services LLC", "industry" : "Human Resources, pxt", "salary" : { "min" : 80000.0, "max" : 170200.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-14T22:27:17.160", "fingerprint" : "1ee83cdad0a665a5e9d05b64f229d5947b3bf95ccef8049b5d33e55aac69ba8a", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10409264/apply", "externalId" : "ab9bdeb4-53fa-41b8-b4fa-75bd0262e015", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Business operations", "Program management", "Change management", "Knowledge management", "Process improvement", "Automation tools" ], "hardSkillsList" : [ "Data-driven insights", "Executive-level reporting", "Content governance", "Information sharing", "Risk management", "Escalation processes" ], "hardSkills" : [ { "name" : "Data-driven insights", "level" : "intermediate" }, { "name" : "Executive-level reporting", "level" : "intermediate" }, { "name" : "Content governance", "level" : "intermediate" }, { "name" : "Information sharing", "level" : "intermediate" }, { "name" : "Risk management", "level" : "intermediate" }, { "name" : "Escalation processes", "level" : "intermediate" } ], "majorSkills" : "Business operations, Change management, Knowledge management, AI automation", "majorSkillsList" : [ "Business operations", "Change management", "Knowledge management", "AI automation" ], "coreResponsibilities" : "Lead end-to-end execution of cross-functional business reviews, Ensure operational rigor through data-driven insights, Provide executive-level reporting, Leverage AI-powered automation to reduce manual coordination work, Design and implement change management frameworks, Own change management plans, Support teams through adoption, Coordinate stakeholder engagement across global teams, Establish knowledge management systems, Establish content governance standards, Establish documentation frameworks, Enable consistent information sharing, Enable discoverability of information, Enable institutional knowledge retention, Identify opportunities to leverage AI and automation tools, Eliminate manual tasks, Improve efficiency, Enable the team to scale, Partner with Transformation team leadership, Partner with regional BizOps leads, Partner with cross-functional stakeholders, Ensure alignment on priorities, Track initiative progress, Remove blockers, Develop standardized frameworks, Develop templates, Develop best practices, Enable operational excellence, Enable scalability across WFS business operations, Design and implement program governance, Implement status tracking, Implement risk management, Implement escalation processes", "teamCollaboration" : "Cross-functional stakeholders; Global teams; Regional BizOps leads", "projectManagementSkills" : [ "Program governance", "Risk management", "Escalation processes" ], "domainKnowledge" : "Workforce staffing; Global transformation", "domainList" : [ "workforce-staffing", "global-transformation" ], "domainSpecificKnowledge" : [ "Workforce staffing", "Global transformation" ], "communicationSkills" : "Executive-level reporting", "documentationSkills" : "Documentation frameworks", "innovationCreativity" : "AI-powered automation", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Bachelor's degree or equivalent in Business, Program Management, Human Resources, Employment Law, Computer Science, Finance, Computer Information Systems, Engineering, Operations Research or a related field", "qualificationsPreferred" : "2+ years of driving process improvements experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We're seeking a Senior Business Operations & Transformation Program Manager to lead change management, knowledge management, and business operations for Global Workforce Staffing's Transformation team. This role owns critical mechanisms including cross-functional business reviews (xBRs) while building sustainable frameworks and leveraging AI-powered automation that enable our global team to scale effectively. Key job responsibilities Own Business Operations for Transformation Team: Lead end-to-end execution of cross-functional business reviews (xBRs) including Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) for Transformation team initiatives, ensuring operational rigor through data-driven insights, executive-level reporting, and AI-powered automation to reduce manual coordination work Lead Change Management Strategy & Execution: Design and implement change management frameworks for transformation initiatives, own change management plans, and support teams through adoption by coordinating stakeholder engagement across global teams with proven strategies and communication plans Build Knowledge Management Infrastructure: Establish knowledge management systems, content governance standards, and documentation frameworks that enable consistent information sharing, discoverability, and institutional knowledge retention across global teams Drive AI-Powered Automation & Efficiency: Identify opportunities to leverage AI and automation tools throughout all aspects of work to eliminate manual tasks, improve efficiency, and enable the team to scale at large—freeing team capacity for strategic thinking and high-value activities Drive Stakeholder Coordination: Partner with Transformation team leadership, regional BizOps leads, and cross-functional stakeholders to ensure alignment on priorities, track initiative progress, and remove blockers Create Center of Excellence Capabilities: Develop standardized frameworks, templates, and best practices that enable operational excellence and scalability across WFS business operations Establish Governance Mechanisms: Design and implement program governance including status tracking, risk management, and escalation processes that surface issues early and ensure accountability Basic Qualifications: - Bachelor's degree or equivalent in Business, Program Management, Human Resources, Employment Law, Computer Science, Finance, Computer Information Systems, Engineering, Operations Research or a related field Preferred Qualifications: - 2+ years of driving process improvements experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 125,800.00 - 170,200.00 USD annually", "summaryDescription" : "Senior BizOps Program Manager, Workforce Staffing Global Transformation at Amazon.com Services LLC. Skills: Business operations, Change management, Knowledge management, AI automation. Lead end-to-end execution of cross-functional business reviews. Ensure operational rigor through data-driven insights", "postedDate" : "2026-06-13T03:52:26.167", "createdAt" : "2026-06-13T03:52:26.167", "lastUpdated" : "2026-06-14T22:27:17.160", "ingestTimestamp" : "2026-06-13T03:52:26.167", "mongoId" : "69f519c94c40e2acd1eb1ba8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10409264/apply", "salaryAnnualMin" : 80000, "salaryAnnualMax" : 170200, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Data-driven insights", "Executive-level reporting", "Content governance", "Information sharing", "Risk management", "Escalation processes", "Business operations", "Change management", "Knowledge management", "AI automation", "Program management", "Process improvement", "Automation tools", "Program governance", "Workforce staffing", "Global transformation" ], "skillCount" : 16, "jobCategory" : "human-resources", "dataQualityScore" : 1.0, "_score" : 1154.6667, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 68451, "totalPages" : 1370, "hasNext" : true, "hasPrevious" : false } }

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