WorkforceOnboarding&DevelopmentLead

About Wisdom Wisdom blends industry expertise with advanced technology to make dental practices work better for everyone involved. We believe dentistry is about people, and we exist to make the future of dentistry stronger and more sustainable for dentists, their teams, and the patients they serve. We match administrative teams with expert billers and custom-built technology to take on the heavy lifting of dental billing while maximizing dentists’ time in-office, and their bottom line. Coming from a fresh $21M Series A round of funding we are looking for exceptional candidates to help us build a category-defining company. Wisdom has employees across the US. Workforce Onboarding & Development Lead Wisdom is hiring a full-time Workforce Onboarding & Development Lead to join our operations team and play an impactful role in preparing new Revenue Specialists for success from day one. In this role, you'll own the onboarding journey for every new Revenue Specialist at Wisdom — guiding them through training, building their confidence across multiple practice management systems, and setting them up for strong first assignments. This is a full-time, fully remote role, reporting to the Billing Operations Workforce Manager. What You'll Do - Collaborate closely with the Billing Operations Hiring & Onboarding Manager to ensure the delivery of high-quality, consistent onboarding experiences - Guide Revenue Specialists through the full onboarding process — from initial introduction to company policies, procedures, and culture, through to placement readiness - Meet with new Revenue Specialists one-on-one to train, provide feedback, and check in on their progress, satisfaction, and engagement throughout onboarding - Monitor Revenue Specialist progress during the onboarding period, highlighting strengths and identifying areas for growth with actionable, supportive feedback - Design, update, and maintain training materials using tools such as Canva to ensure content is current, visual