Support Services Group
Customer Support
WFMSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“WFM Supervisor at Support Services Group. Skills: Workforce management, Operational metrics, Continuous improvement. Lead intraday operations. Lead workforce planning operations”
Industry & Context.
Analytical abilities
What They're Looking For.
Must Have
Experienced WFM Supervisor, Analytical abilities, Excellent communication skills
What You'll Do.
Lead intraday operations
Lead workforce planning operations
Manage operational metrics
Drive continuous improvement
Full Job Description
Job Summary: We are seeking an experienced and results-driven Workforce Management (WFM) Supervisor to lead intraday and workforce planning operations within a fast-paced contact center environment. The ideal candidate will possess strong analytical abilities, excellent communication skills, and ad
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