{ "count" : 56654, "data" : [ { "id" : "6a21dae574d8ee00a0d206cd", "title" : "Director, Technology Enablement, Credit Processing Services", "company" : "Cibc", "industry" : "Financial Services", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director in the Banking industry in Toronto, Canada, adjusted for seniority and company size." }, "location" : "Toronto, ON", "locations" : [ "Toronto, ON", "Canada" ], "timestamp" : "2026-06-05T08:54:34.585", "fingerprint" : "b10ef0ea5dee2c43a7f404d908f5d2df697bec76c9d26139d4aa436f8f4f82b4", "source" : "workday", "language" : "en", "applyUrl" : "https://cibc.wd3.myworkdayjobs.com/search/job/Toronto-ON/Director--Technology-Enablement--Credit-Processing-Services_2611929", "externalId" : "2611929", "industryFunction" : { }, "locationPoint" : "-33.01357,151.59373", "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "professionalSkills" : [ "Application strategy", "System configuration", "Vendor management", "Data governance", "Change management", "Process optimization" ], "hardSkillsList" : [ "System resilience planning", "Contract negotiation" ], "softSkillsList" : [ "Leadership", "Mentoring", "Relationship building", "Strategic thinking", "Effective communication", "Driving change" ], "hardSkills" : [ { "name" : "System resilience planning", "level" : "intermediate" }, { "name" : "Contract negotiation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Relationship building" }, { "name" : "Strategic thinking" }, { "name" : "Effective communication" }, { "name" : "Driving change" } ], "majorSkills" : "Technology enablement, Application strategy, Vendor management", "majorSkillsList" : [ "Technology enablement", "Application strategy", "Vendor management" ], "coreResponsibilities" : "Shape application strategies, Execute application strategies, Drive strategic objectives, Foster innovation, Take ownership of system configuration, Maximize value of technology tools, Strengthen operational resilience, Strengthen operational efficiency, Consult on strategic initiatives, Design test strategies, Ensure robust performance, Build vendor relationships, Manage vendor relationships, Oversee contracts, Oversee system resilience planning, Collaborate to deliver solutions, Manage change calendar, Prioritize pipeline of enhancements, Align technology with business needs, Lead development of application strategies, Implement application strategies, Leverage technology tools, Advance business objectives, Oversee system configuration, Collaborate with technology partners, Formulate test strategies, Ensure optimal performance, Ensure reliability, Lead contract negotiations, Ensure system resilience, Ensure data governance, Manage change calendar for ACBS, Prioritize pipeline of changes, Support continuous improvement, Provide guidance to colleagues, Mentor colleagues, Foster professional growth, Foster collaboration within team", "teamCollaboration" : "Cross-functional teams; Technology partners; Vendor collaboration", "projectManagementSkills" : [ "Change management" ], "domainKnowledge" : "Credit processing", "domainList" : [ "credit-processing" ], "domainSpecificKnowledge" : [ "Credit processing" ], "toolProficiency" : [ "ACBS" ], "communicationSkills" : "Convey complex ideas", "continuousLearning" : "Invest in growth and development", "innovationCreativity" : "Foster innovation", "problemSolvingSkills" : "Process optimization", "qualificationsBasic" : "5+ years experience, 5+ years experience in technology enablement, 5+ years experience in application strategy", "qualificationsPreferred" : "ACBS application experience preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit [CIBC.com](https://www.cibc.com/en/about-cibc.html) **What you’ll be doing** As the Director, Technology Enablement for Credit Processing Services, you’ll play a critical role in shaping and executing application strategies that drive our team’s strategic objectives and foster innovation. You’ll take ownership of system configuration and maximize the value of technology tools, including the ACBS application, to strengthen operational resilience and efficiency. Acting as a trusted advisor, you’ll consult on major strategic initiatives and design comprehensive test strategies to ensure robust performance. You’ll build and manage key vendor relationships—overseeing contracts, system resilience planning, and collaborating closely to deliver optimal solutions. Additionally, you’ll manage the change calendar and prioritize the pipeline of enhancements, ensuring that our technology evolves in alignment with business needs. _At CIBC, we enable the work environment most optimal for you to thrive in your role. Therefore, details on your work arrangement (proportion of on-site and remote work) will be discussed during your interview._ **How you 'll succeed** * **Application Strategy & Execution** \\- Lead the development and implementation of application strategies to leverage technology tools for advancing business objectives. * **System Configuration & Testing** \\- Oversee system configuration and collaborate with technology partners to formulate comprehensive test strategies to ensure optimal performance and reliability. * **Vendor & Data Governance** \\- Manage vendor relationships, lead contract negotiations, and ensure robust system resilience and data governance practices. * **Change Management** \\- Manage the change calendar for the ACBS application and prioritize the pipeline of changes to support continuous improvement. * **Team Mentorship** \\- Provide guidance and mentorship to colleagues, fostering professional growth and collaboration within the team. **Who you are** * **You’re a relationship builder.** You excel at developing trust and fostering strong partnerships with stakeholders at all levels. * **You’re a strategic thinker.** You anticipate industry trends and proactively identify opportunities for technology-driven improvement. * **You’re detail-oriented.** You ensure accuracy and quality in all aspects of project delivery and process optimization. * **You’re an effective communicator.** You convey complex ideas clearly and inspire teams to achieve shared goals. * **You drive change.** You embrace challenges and lead others through transformation with confidence and resilience. * **Values matter to you.** You bring your real self to work, and you live our values - trust, teamwork, and accountability. **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. * We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. * Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. * We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** * CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [Mailbox.careers-carrieres@cibc.com](mailto:Mailbox.careers-carrieres@cibc.com) * CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. * You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. * We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). * We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-141 Bay, 23rd Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Business Operations, Client Facing, Leadership, Mentoring Staff, Operations Management, People Management, Process Improvements, Strategic Initiative Management, Technical Knowledge", "summaryDescription" : "Director, Technology Enablement, Credit Processing Services at Cibc. Skills: Technology enablement, Application strategy, Vendor management. Shape application strategies. 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Deepen monetization; Drive new growth; Reduce reliance on third-party underwriting", "qualificationsBasic" : "5 to 7 years credit strategy, 5 to 7 years analytics, Direct ownership underwriting policies, Direct ownership underwriting models, Experience building credit products, Experience scaling credit products, Experience working with bank partners, Experience working with regulators, Experience working with examiners", "qualificationsPreferred" : "Deep experience SMB underwriting, Experience with APIs, Experience with vendor models, Experience translating risk-sharing agreements, Familiarity with alternative data sources, Experience incorporating alternative data", "remoteFriendly" : true, "rawDescription" : "Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses. We're looking for a Director of Credit Risk to lead our Credit & Spend Management team. This team owns every credit and spend product Relay offers to small businesses—from charge cards and lending to the underlying credit infrastructure and the surrounding user experience. Today, credit represents the largest game changing opportunity for Relay. We own our users’ core banking and deposits through a powerful suite of checking, saving, and debit offers presented with a software layer that enables granular compartmentalization and provides precise financial clarity to the business owners. Your mandate is to build on that strength, and ‘make Relay the first choice for SMB credit’. This opportunity will not only help us serve our clients’ needs fully, but also deepen monetization and drive new growth for Relay. We are deeply committed to this mission, and have built a cross functional tribe with embedded core product resources to see it through. You’ll lead this tribe, reporting to our CEO with full P&L accountability. The team spans risk, product, engineering, data, and design across four squads: Charge Card, Lending, Spend Management, and Credit Infrastructure. This is not a strategy-only role. You’ll define the roadmap, build the credit engine, own underwriting direction, and drive outcomes across the full lifecycle—from acquisition through app flows and risk and portfolio management. What You'll Be Doing - Lead the Credit & Spend Management tribe as a cross-functional GM, managing 6 to 8 direct reports and guiding embedded product, engineering, data, and design teams - Build Relay’s in-house credit engine, including monitoring infrastructure and decisioning systems, reducing reliance on third-party underwriting over time - Own credit policy and underwriting strategy, including exception handling, manual reviews, and escalations - Expand the lending portfolio from a single product to a multi-product suite, owning performance from origination through charge-off - Evolve the charge card proposition through structured experimentation and data-driven iteration - Own the credit and debit P&L, driving sustainable growth while managing to risk and capital appetite - Partner closely with banking partners, capital providers, and internal stakeholders to align on strategy, performance, and compliance Who you are - Min 5 to 7 years of hands-on experience in credit strategy and analytics, with direct ownership of underwriting policies and models. Deep experience in SMB underwriting – you’ve made or approved real lending decisions based on business fundamentals – is a plus. - Experience building or scaling credit products in a fintech or similarly fast-paced environment, including 0→1 or early-stage systems - Strong grasp of credit infrastructure and data—comfortable working with APIs, vendor models, and translating risk-sharing agreements into financial outcomes - Familiarity with alternative data sources (e.g., Plaid, accounting integrations, commercial bureaus) and how to incorporate them into underwriting - Experience working with bank partners, regulators, or examiners in a credit context - Strong operator with a bias toward ownership—you’re comfortable being accountable for both strategy and execution The Interview Process - Stage 1: A 60-minute Google Meet video call with a member of our Talent team - Stage 2: A 60-minute Google Meet video call with the hiring manager - Stage 3: A 60-minute Google Meet panel interview based on a take-home case study - Stage 4: A 60-minute Google Meet video call with a member of our leadership team Why Relay Might Be the Perfect Fit For You - You push relentlessly for reinvention: You're always asking \"how can this be better?\" -- in your work, in your craft, in yourself. Comfort is a signal to push harder, not coast. You'd rather build something better than defend something familiar. - You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering. - You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks. - You build with AI, not just use it: You're actively embedding AI into how you work, pushing what's possible, and bringing your team along with you. - You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition, and you let your work speak for itself. - You’re energized by complexity and ambiguity: You enjoy tackling problems that don’t come with a playbook. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward. - You seek out feedback: You see directness as respect, not criticism. You actively seek input, sit with hard truths, and use feedback as fuel for improvement. - Small businesses are why we're here: Relay exists to help them thrive -- and that mission has to resonate with you. Join Us We're looking for people who are relentless, curious, and care deeply about the work. You're encouraged to apply even if your experience doesn't perfectly match the job description -- your perspective and drive matter more. We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive. If you require accommodations at any stage of the hiring process, please reach out to your Talent Partner. Disclaimer: For compliance reasons, all offers of employment at Relay are conditional upon a successful background check and employment verification through Certn.", "summaryDescription" : "Director of Credit Risk at Relay. Skills: Credit risk, Underwriting, Portfolio management, Fintech. Lead Credit & Spend Management tribe. 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Partner with PMO; Partner with business stakeholders; Work with project teams", "projectManagementSkills" : [ "IT PMO" ], "domainKnowledge" : "Digital transformation; AI tools; Enterprise applications", "domainList" : [ "digital-transformation", "ai-tools", "enterprise-applications" ], "domainSpecificKnowledge" : [ "Digital transformation", "AI tools", "Enterprise applications" ], "toolProficiency" : [ "Microsoft Office 365", "PowerPoint", "SharePoint" ], "communicationSkills" : "Explain technical concepts", "documentationSkills" : "Documentation; Training materials; User guides", "continuousLearning" : "Stay current on emerging AI tools; Stay current on digital trends; Stay current on training methodologies", "problemSolvingSkills" : "Problem-solving mindset", "specialRequirements" : "Attend HSE training, Attend safety meetings, Utilize PPE", "outcomesObjectives" : "Drive user adoption; Optimize user experience; Ensure successful rollout; Improve training programs; Improve user experience", "qualificationsBasic" : "2-5 years experience, Develop and deliver training, Change management principles, User adoption strategies, Microsoft Office 365 proficiency", "qualificationsPreferred" : "Bachelor's degree preferred, AI tools exposure, Enterprise applications exposure, Documentation experience preferred, Knowledge base tools experience preferred, Training platforms experience preferred, PowerPoint proficiency preferred, SharePoint proficiency preferred, Training tools proficiency preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**_CURRENT EMPLOYEES_ \\- Please apply using \"Jobs Hub\" in Workday. This career site is for external applicants only.** _**Job Description**_ The Technology Enablement & Adoption Specialist supports ProPetro’s digital transformation by driving user adoption of enterprise technologies, including AI tools and business applications. This role is responsible for developing training programs, supporting change management initiatives, and enabling employees to effectively leverage new technologies in their day-to-day work. The position partners closely with IT, PMO, and business stakeholders to promote AI literacy, optimize user experience, and ensure successful rollout and adoption of technology solutions. **Responsibilities** * Develop and maintain an enterprise AI literacy curriculum to support responsible and effective use of AI tools * Design and deliver role-based training programs (e.g., Copilot for Finance, Claude for IR) * Lead training delivery for enterprise applications, systems, and new technology implementations * Support change management efforts for IT and digital transformation initiatives, including communication, training, and adoption tracking * Build and enable a network of AI Champions across the organization to support peer learning and adoption * Own and maintain the technology knowledge base, including documentation, training materials, and user guides * Develop and manage prompt libraries and governance for AI tool usage to ensure consistency, effectiveness, and compliance * Partner with IT PMO and project teams to embed training and adoption strategies into project plans and system rollouts * Gather user feedback and adoption metrics to continuously improve training programs and user experience * Identify gaps in user knowledge and recommend targeted enablement initiatives * Provide ongoing support, coaching, and guidance to users on technology tools and best practices * Stay current on emerging AI tools, digital trends, and training methodologies to enhance program effectiveness * Maintain compliance with Health, Safety, and Environment (HSE) policies by attending all required HSE training sessions, safety meetings, and always utilize proper Personal Protective Equipment (PPE) * Other duties as assigned **Job Qualifications** * Bachelor’s degree in Information Technology, Business, Organizational Development, or related field preferred * 2–5 years of experience in training, change management, IT enablement, business analysis, or related role * Experience developing and delivering training programs or learning content * Exposure to AI tools (e.g., Copilot, ChatGPT, Claude, etc.) or enterprise applications preferred * Familiarity with change management principles and user adoption strategies [IT PMO_JD Final | Word] * Strong communication and presentation skills; ability to explain technical concepts to non-technical audiences * Strong organizational skills with the ability to manage multiple initiatives simultaneously * Experience with documentation, knowledge base tools, or training platforms preferred * Proficiency in Microsoft Office 365; experience with PowerPoint, SharePoint, or training tools preferred * Highly collaborative with a proactive, problem-solving mindset PROPWR is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.", "summaryDescription" : "Technology Enablement & Adoption Specialist at ProPetro. Skills: Technology adoption, User training, AI literacy, Change management. Develop AI literacy curriculum. 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: "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 933.66327, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2a456a74d8ee00a05d20dd", "title" : "Director, Revenue Enablement", "company" : "Instructure", "industry" : "Sales & Marketing", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director, Revenue Enablement in the US, adjusted for industry and remote work." }, "location" : "US-REMOTE", "locations" : [ "US-REMOTE" ], "timestamp" : "2026-06-14T07:03:48.474", "fingerprint" : "0f1e306e67eb60e9a009f3892b5c7432a9a5cef3844c14c8e5208b8c0b7a7613", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/instructure/c286cbc0-436b-4a3a-8d53-ee011dd4d41b/application", "externalId" : "c286cbc0-436b-4a3a-8d53-ee011dd4d41b", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "SalesForce.com, Clari, GainSight", "professionalSkills" : [ "Go-to-market strategy", "Product enablement", "Instructional design", "Customer journey methodology", "Coaching practice", "Professional development", "Revenue operations", "Product marketing", "Product specialists", "Enablement strategy", "Sales kickoff planning" ], "hardSkillsList" : [ "Content creation", "Program management", "Data-driven insights", "Analytics" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Content creation", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" }, { "name" : "Data-driven insights", "level" : "intermediate" }, { "name" : "Analytics", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Revenue enablement, Sales enablement, Customer success enablement, Program development", "majorSkillsList" : [ "Revenue enablement", "Sales enablement", "Customer success enablement", "Program development" ], "coreResponsibilities" : "Own end-to-end design of enablement programs, Own implementation of enablement programs, Own refinement of enablement programs, Align enablement programs with business goals, Drive team effectiveness, Establish scalable enablement processes, Maintain scalable enablement processes, Ensure consistency across teams, Ensure efficiency across teams, Lead enablement professionals, Support go-to-market enablement, Support product enablement, Drive adoption of customer journey methodology, Reinforce WinningByDesign concepts, Partner with sales leaders, Partner with CX leaders, Support implementation of productivity tools, Support adoption of productivity tools, Support implementation of go-to-market tools, Support adoption of go-to-market tools, Collaborate with global teammates, Collaborate on project priority, Collaborate on delivery method, Collaborate on scheduling initiatives, Support maintenance of playbooks, Support curation of playbooks, Support update of playbooks, Support maintenance of program content, Support curation of program content, Support update of program content, Support maintenance of courses, Support curation of courses, Support update of courses, Support maintenance of pathways, Support curation of pathways, Support update of pathways, Partner with Sr. Director, Align enablement strategy with OKRs, Ensure consistency across global activities, Utilize data-driven insights, Utilize analytics, Assess program effectiveness, Drive strategic programs, Contribute to planning sales kickoff, Contribute to execution sales kickoff, Align teams on goals, Align teams on strategies, Align teams on product updates, Stay current on industry best practices, Stay current on trends, Stay current on emerging technologies, Continuously optimize enablement strategies", "teamCollaboration" : "Sales leaders; CX leaders; Global teammates; Revenue operations; Product marketing; Product specialists; Marketing; Enablement professionals; Virtual team members; Global team members", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "EdTech market; Winning by Design methodology", "domainList" : [ "edtech-market", "winning-by-design-methodology" ], "domainSpecificKnowledge" : [ "EdTech market", "Winning by Design methodology" ], "toolProficiency" : [ "Camtasia", "Captivate" ], "communicationSkills" : "Stakeholder engagement", "continuousLearning" : "Learning stipends; Professional development tools; Tuition reimbursement", "problemSolvingSkills" : "Creative problem-solving", "specialRequirements" : "Identity verification", "outcomesObjectives" : "Deliver enablement programs; Influence success of go-to-market teams; Pipeline generation; Bookings; Customer retention", "qualificationsBasic" : "5+ years revenue enablement experience, Proven track record building enablement programs, Proven track record scaling enablement programs, Proven track record managing enablement programs, Leadership skills, Communication skills, Ability to influence stakeholders, Ability to engage stakeholders, Prior experience leading remote teams, Prior experience leading hybrid teams, Prior experience in sales roles, Prior experience in customer success roles, Prior experience in product marketing roles, Experience with learning management system, Experience with learning content creation applications, Analytical mindset, Ability to assess program impact, Ability to optimize strategies, Excellent team player, Ability to adapt quickly, Ability to learn quickly, Creative problem-solving skills, Pass background check", "qualificationsPreferred" : "Relevant EdTech market experience, Experience as educator, Experience as administrator", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: At Instructure, we are dedicated to empowering EdTech providers and educational organizations to unlock their full potential through innovative technology solutions. Our mission is to provide intuitive products and services that simplify learning and personal development, foster meaningful relationships, and inspire progress in education and careers. We believe in giving smart, creative, and passionate individuals the opportunity to make a significant impact in the world of EdTech globally. And that’s where you come in: We are seeking a dynamic and strategic Revenue Enablement Director to lead our sales and customer success enablement initiatives. This role is responsible for owning the development, execution, and continuous optimization of enablement programs and processes that empower our teams with the knowledge, tools, and resources necessary to drive performance and achieve business objectives. Reporting to the Sr. Director, Revenue Enablement, you will manage a team of successful enablement managers, build strong, collaborative relationships with sales and CX leaders, and drive go-to-market and product enablement strategy. You are skilled at leading people and programs, balancing priorities, and building stakeholder alignment. You have a proven track record of defining and executing the foundational systems, processes, and frameworks that lead to enablement program success. You will develop an understanding of the products we offer and how they serve our customers and target markets. You will also define programs aimed at the development and enhancement of essential professional skills, and our go-to-market methodology, Winning by Design. The definition of success in this role is delivering enablement programs that contribute to and influence the success of our go-to-market teams as measured by pipeline generation, bookings, and customer retention. Most importantly, you’ll be joining a team of Enablement professionals with deep experience in enablement, leadership, instructional design, and creating high-impact programs. We’re a team that truly supports one another, is passionate about our mission, understands taking time off is critical, and makes time to have fun and celebrate success. What you will do: - Own the end-to-end design, implementation, and refinement of enablement programs that align with business goals and drive team effectiveness. - Establish and maintain scalable enablement processes, ensuring consistency and efficiency across teams. - Lead a team of US-based enablement professionals that support go-to-market and product enablement for NORAM K12, Higher Ed, and Business & Government sectors. - Drive the adoption of our customer journey methodology, WinningByDesign by reinforcing key concepts in product and professional development enablement programs. Partner directly with sales and CX leaders to ensure the methodology is foundational to coaching practice and top of mind for leader and peer-led professional development activities. - Support the implementation and adoption of existing productivity tools (e.g. SalesForce.com http://SalesForce.com, Clari, GainSight) and new go-to-market tools when applicable. - Collaborate with global teammates (enablement, revenue operations, sales/success leadership, product marketing, product specialists, and marketing) on project priority, delivery method, and the scheduling of enablement initiatives. - Support and participate in the maintenance, curation, and update of playbooks, enablement program content, courses, and pathways. - Partner with the Sr. Director of Revenue Enablement to align enablement strategy with Instructure OKRs and consistency across our global enablement activities - Utilize data-driven insights and analytics to assess program effectiveness and drive strategic programs. - Contribute to the planning and execution of sales kickoff events to align teams on goals, strategies, and product updates. - Stay current on industry best practices, trends, and emerging technologies to continuously optimize enablement strategies. What you will need to know/have: - 5+ years of experience in a revenue enablement role with a proven track record of building, scaling, and managing enablement programs and processes. - Strong leadership and communication skills with the ability to influence and engage stakeholders at all levels. - Prior experience leading high-performing, remote/hybrid teams, and a passion for coaching, mentoring, and driving team success. - Prior experience in sales, customer success, or product marketing roles. - Experience with a learning management system and learning content creation applications such as Camtasia, Captivate, etc. - Relevant EdTech market experience, or, as an educator or administrator in a K-12 or post-secondary institution. - Analytical mindset with the ability to assess program impact and optimize strategies accordingly. - Excellent team player who can work with virtual and global team members. - Ability to adapt and learn quickly in a dynamic environment - Creative problem-solving skills Get in on all the awesome at Instructure! We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect: - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. - Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. - Comprehensive wellness programs and mental health support - Annual learning and development stipends to support your growth - The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations - Motivosity employee recognition program - A culture rooted in inclusivity, support, and meaningful connection Closing: We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. Get in on all the awesome at Instructure! We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect: - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. - Comprehensive wellness programs and mental health support - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth - The technology and tools you need to do your best work - Motivosity employee recognition program - A culture rooted in inclusivity, support, and meaningful connection We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification.", "summaryDescription" : "Director, Revenue Enablement at Instructure. Skills: Revenue enablement, Sales enablement, Customer success enablement, Program development. Own end-to-end design of enablement programs. Own implementation of enablement programs", "postedDate" : "2026-06-11T17:49:02.511", "createdAt" : "2026-06-11T17:49:02.511", "lastUpdated" : "2026-06-14T07:03:48.474", "ingestTimestamp" : "2026-06-11T17:49:02.511", "mongoId" : "6a2a456a74d8ee00a05d20dd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Content creation", "Program management", "Data-driven insights", "Analytics", "Leadership", "Mentoring", "Revenue enablement", "Sales enablement", "Customer success enablement", "Program development", "Go-to-market strategy", "Product enablement", "Instructional design", "Customer journey methodology", "Coaching practice", "Professional development", "Revenue operations", "Product marketing", "Product specialists", "Enablement strategy", "Sales kickoff planning", "EdTech market", "Winning by Design methodology", "Camtasia", "Captivate" ], "skillCount" : 25, "jobCategory" : "sales", "jobSubcategory" : "center-of-excellence", "dataQualityScore" : 1.0, "_score" : 925.3757, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "EdTech" }, { "id" : "6a2c6d5374d8ee00a091e267", "title" : "Director, Credit Risk Management", "company" : "Ent Credit Union", "industry" : "Financial Services", "salary" : { "min" : 180000.0, "max" : 200000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Colorado Springs, CO, United States", "locations" : [ "Colorado Springs", "CO", "United States" ], "timestamp" : "2026-06-15T08:26:58.095", "fingerprint" : "a0230c7e904f1a061e31965acfdddadd5c48f612ebebf4e7ccced37990182d5c", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/EntCreditUnion1/744000131966483-director-credit-risk-management", "externalId" : "744000131966483", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Colorado Springs", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8339578,-104.8253480" } ], "locationText" : "Colorado Springs, Colorado, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "director", "technicalSkills" : "SQL, Python, R", "professionalSkills" : [ "Credit administration", "Credit risk management", "Lending portfolios", "Credit analysis", "Credit ratings", "Risk policies", "Risk appetite", "Risk governance", "Enterprise risk management", "Internal controls", "Data analytics", "Quantitative concepts" ], "hardSkillsList" : [ "Credit risk analysis", "Portfolio review", "Risk assessment", "Data manipulation" ], "softSkillsList" : [ "Leadership", "Negotiation", "Mentoring" ], "hardSkills" : [ { "name" : "Credit risk analysis", "level" : "intermediate" }, { "name" : "Portfolio review", "level" : "intermediate" }, { "name" : "Risk assessment", "level" : "intermediate" }, { "name" : "Data manipulation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Negotiation" }, { "name" : "Mentoring" } ], "majorSkills" : "Credit Risk Management, Lending Oversight, Risk Governance", "majorSkillsList" : [ "Credit Risk Management", "Lending Oversight", "Risk Governance" ], "coreResponsibilities" : "Perform credit evaluations, Assess credit analysis quality, Verify credit ratings precision, Ensure policy compliance, Conduct independent reviews, Assess credit quality, Enforce risk policies, Facilitate issue identification, Identify risk factors, Contribute to strategy design, Improve review strategies, Remain up to date regulations, Manage stakeholder relationships, Present review findings, Lead opening meetings, Communicate identified matters, Present recommendations, Challenge internal ratings, Provide training, Provide coaching, Offer advice, Mentor direct reports, Guide staff activities, Support skills augmentation, Establish team goals, Pursue development opportunities, Perform performance assessments", "teamCollaboration" : "Senior management stakeholders; Business units under review; Teams across lines; Direct reports", "domainKnowledge" : "Credit risk; Lending function; Lending portfolios; Credit products; Bank Secrecy Act; Federal regulations; State regulations", "domainList" : [ "credit-risk", "lending-function", "lending-portfolios", "credit-products", "bank-secrecy-act", "federal-regulations", "state-regulations" ], "domainSpecificKnowledge" : [ "Credit risk", "Lending function", "Lending portfolios", "Credit products", "Bank Secrecy Act", "Federal regulations", "State regulations" ], "toolProficiency" : [ "SQL", "Python", "R" ], "communicationSkills" : "Present findings; Explain concepts; Oral communication; Written communication", "continuousLearning" : "Tuition reimbursement", "problemSolvingSkills" : "Analytical skills; Problem-solving skills", "specialRequirements" : "Bondable", "qualificationsBasic" : "Bachelor's Degree in accounting, 9+ years credit risk management, 3+ years team leadership, Proven credit risk expertise, In depth understanding lending products, Knowledge of risk governance, Knowledge of second-line ERM, Knowledge of internal controls, Bondable", "qualificationsPreferred" : "Master's degree preferred, Relevant certification preferred, Experience in data analytics, Programming with SQL, Data manipulation with Python, Data manipulation with R", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click [here](https://wings.cutogether.com/). As Wings enters a new chapter following its 2026 merger with Ent Credit Union, the Director of Credit Risk will lead a strengthened and realigned second-line credit risk function. This role has been relaunched to reflect the expanded leadership expectations and the strategic needs of a $20B+ organization. The Director will have ownership of the second line oversight function for lending portfolios and for elevating the consistency, quality and strategic value of credit risk review across the organization. The position requires a leader who can influence at all levels, bring clarity to complex credit decisions and help shape the future of Wings' credit risk strategy. Essential Functions * Credit Risk Oversight and Portfolio Review: * Perform comprehensive evaluations of the credit union's credit exposures, assess the quality of credit analysis and approval processes, verify the precision of credit ratings, and ensure compliance with established credit risk policies, standards, procedures, and overall risk appetite. * Conduct independent reviews across all lending portfolios to assess credit quality and enforce adherence to relevant risk policies and procedures. * Facilitate early identification of credit-related issues, exceptions, and industry or geographic risk factors to support timely detection of portfolio deterioration. * Risk Governance, Strategy, and Regulatory Awareness: * Contribute to the design and improvement of credit risk review strategies. * Remain up to date regarding federal and state regulations impacting the lending function and the credit union's portfolio. * Stakeholder Engagement and Communication: * Manage and coordinate relationships with senior management stakeholders across all departments, presenting review findings clearly and confidently. * Lead or participate in opening and closing meetings, communicating identified matters to leadership and relevant business units under review. * Present well-supported recommendations concerning processes, procedures, and credit risk to senior management, effectively challenging internal risk ratings when necessary. * Training, Coaching, and Advisory Support: * Provide training and coaching to less experienced colleagues and offer advice to teams across all lines of defense as appropriate. * Mentor and train less experienced colleagues, guiding teams where appropriate. * Staff Management and Development: * Guide the daily activities of staff. * Support skills augmentation as appropriate to support Ent initiatives. * Mentoring/coaching of direct reports. * Establish team and individual goals and pursue opportunities for personal development. * Perform quarterly and annual performance assessments. * Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act. ## Qualifications * Bachelor's Degree in accounting, finance or related field. * Master's (MBA, Master of Finance) or relevant certification preferred. * 9+ years' experience in credit administration and/or credit risk management analytics at a financial institution or regulatory agency. * 3+ years' of team leadership or management experience. * Proven credit risk expertise in consumer, mortgage or commercial lending at financial institutions, and in depth understanding of lending credit products. * Experience in data analytics. Programming and data manipulation with SQL, Python, and R are a benefit. * Confident negotiator with excellent oral and written communication abilities. * Proven ability to collaborate at a senior level with internal and external stakeholders. * Knowledge of risk governance frameworks, second-line enterprise risk management, and internal controls. * Exceptional analytical and problem-solving skills; able to identify issues, ask insightful questions, and escalate appropriately. * Able to clearly explain complex quantitative and model concepts to both technical and non-technical audiences. * Excellent organizational skills, capable of managing multiple deadlines. * Bondable. ## Additional Information The pay range for this position is: $180,000 to $200,000 per year plus 20% annual target bonus. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity. BENEFITS: * Generous 401(k) match * 401k Discretionary Profit Sharing * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Short Term and Long Term Disability * Health Savings Account with company contribution * Employee Assistance Program * Paid Vacation, Sick, Floating Holidays and Volunteer Time Off * Paid Holidays * Tuition Reimbursement * Paid Parental Leave", "summaryDescription" : "Director, Credit Risk Management at Ent Credit Union. Skills: Credit Risk Management, Lending Oversight, Risk Governance. Perform credit evaluations. 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}, { "name" : "Data manipulation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Negotiation" }, { "name" : "Mentoring" } ], "majorSkills" : "Credit Risk Management, Lending Portfolios, Risk Governance", "majorSkillsList" : [ "Credit Risk Management", "Lending Portfolios", "Risk Governance" ], "coreResponsibilities" : "Perform comprehensive evaluations of credit exposures, Assess quality of credit analysis, Assess quality of approval processes, Verify precision of credit ratings, Ensure compliance with credit risk policies, Ensure compliance with credit risk standards, Ensure compliance with credit risk procedures, Ensure compliance with risk appetite, Conduct independent reviews across lending portfolios, Assess credit quality, Enforce adherence to risk policies, Enforce adherence to risk procedures, Facilitate early identification of credit issues, Facilitate early identification of credit exceptions, Facilitate early identification of industry risk factors, Facilitate early identification of geographic risk factors, Support timely detection of portfolio deterioration, Contribute to design of credit risk review strategies, Contribute to improvement of credit risk review strategies, Remain up to date regarding federal regulations, Remain up to date regarding state regulations, Manage relationships with senior management stakeholders, Coordinate relationships with senior management stakeholders, Present review findings clearly, Present review findings confidently, Lead opening meetings, Participate in opening meetings, Lead closing meetings, Participate in closing meetings, Communicate identified matters to leadership, Communicate identified matters to business units, Present well-supported recommendations concerning processes, Present well-supported recommendations concerning procedures, Present well-supported recommendations concerning credit risk, Effectively challenge internal risk ratings, Provide training to colleagues, Coach less experienced colleagues, Offer advice to teams, Mentor direct reports, Train direct reports, Guide daily activities of staff, Support skills augmentation, Establish team goals, Establish individual goals, Pursue opportunities for personal development, Perform quarterly performance assessments, Perform annual performance assessments, Adhere to Bank Secrecy Act policies, Adhere to Bank Secrecy Act procedures, Adhere to Bank Secrecy Act regulations", "teamCollaboration" : "Senior management stakeholders; Relevant business units; All lines of defense", "domainKnowledge" : "Credit risk; Lending portfolios; Consumer lending; Mortgage lending; Commercial lending; Lending credit products; Bank Secrecy Act; Credit risk policies; Risk appetite; Risk governance frameworks; Second-line enterprise risk management; Internal controls", "domainList" : [ "credit-risk", "lending-portfolios", "consumer-lending", "mortgage-lending", "commercial-lending", "lending-credit-products", "bank-secrecy-act", "credit-risk-policies", "risk-appetite", "risk-governance-frameworks", "second-line-enterprise-risk-management", "internal-controls" ], "domainSpecificKnowledge" : [ "Credit risk", "Lending portfolios", "Consumer lending", "Mortgage lending", "Commercial lending", "Lending credit products", "Bank Secrecy Act", "Credit risk policies", "Risk appetite", "Risk governance frameworks", "Second-line enterprise risk management", "Internal controls" ], "toolProficiency" : [ "Bloomberg Terminal", "Reuters Eikon", "FactSet", "Murex", "Calypso" ], "communicationSkills" : "Oral communication; Written communication; Presenting findings", "problemSolvingSkills" : "Analytical; Problem-solving; Identify issues; Ask insightful questions; Escalate appropriately", "specialRequirements" : "Bondable", "qualificationsBasic" : "Bachelor's Degree in accounting, finance or related field, 9+ years' experience in credit administration and/or credit risk management analytics, 3+ years' of team leadership or management experience, Proven credit risk expertise in consumer, mortgage or commercial lending, In depth understanding of lending credit products, Experience in data analytics, Bondable", "qualificationsPreferred" : "Master's (MBA, Master of Finance) or relevant certification preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click [here](https://wings.cutogether.com/). As Wings enters a new chapter following its 2026 merger with Ent Credit Union, the Director of Credit Risk will lead a strengthened and realigned second-line credit risk function. This role has been relaunched to reflect the expanded leadership expectations and the strategic needs of a $20B+ organization. The Director will have ownership of the second line oversight function for lending portfolios and for elevating the consistency, quality and strategic value of credit risk review across the organization. The position requires a leader who can influence at all levels, bring clarity to complex credit decisions and help shape the future of Wings' credit risk strategy. Essential Functions * Credit Risk Oversight and Portfolio Review: * Perform comprehensive evaluations of the credit union's credit exposures, assess the quality of credit analysis and approval processes, verify the precision of credit ratings, and ensure compliance with established credit risk policies, standards, procedures, and overall risk appetite. * Conduct independent reviews across all lending portfolios to assess credit quality and enforce adherence to relevant risk policies and procedures. * Facilitate early identification of credit-related issues, exceptions, and industry or geographic risk factors to support timely detection of portfolio deterioration. * Risk Governance, Strategy, and Regulatory Awareness: * Contribute to the design and improvement of credit risk review strategies. * Remain up to date regarding federal and state regulations impacting the lending function and the credit union's portfolio. * Stakeholder Engagement and Communication: * Manage and coordinate relationships with senior management stakeholders across all departments, presenting review findings clearly and confidently. * Lead or participate in opening and closing meetings, communicating identified matters to leadership and relevant business units under review. * Present well-supported recommendations concerning processes, procedures, and credit risk to senior management, effectively challenging internal risk ratings when necessary. * Training, Coaching, and Advisory Support: * Provide training and coaching to less experienced colleagues and offer advice to teams across all lines of defense as appropriate. * Mentor and train less experienced colleagues, guiding teams where appropriate. * Staff Management and Development: * Guide the daily activities of staff. * Support skills augmentation as appropriate to support Ent initiatives. * Mentoring/coaching of direct reports. * Establish team and individual goals and pursue opportunities for personal development. * Perform quarterly and annual performance assessments. * Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act. ## Qualifications * Bachelor's Degree in accounting, finance or related field. * Master's (MBA, Master of Finance) or relevant certification preferred. * 9+ years' experience in credit administration and/or credit risk management analytics at a financial institution or regulatory agency. * 3+ years' of team leadership or management experience. * Proven credit risk expertise in consumer, mortgage or commercial lending at financial institutions, and in depth understanding of lending credit products. * Experience in data analytics. Programming and data manipulation with SQL, Python, and R are a benefit. * Confident negotiator with excellent oral and written communication abilities. * Proven ability to collaborate at a senior level with internal and external stakeholders. * Knowledge of risk governance frameworks, second-line enterprise risk management, and internal controls. * Exceptional analytical and problem-solving skills; able to identify issues, ask insightful questions, and escalate appropriately. * Able to clearly explain complex quantitative and model concepts to both technical and non-technical audiences. * Excellent organizational skills, capable of managing multiple deadlines. * Bondable. ## Additional Information The pay range for this position is: $180,000 to $200,000 per year plus 20% annual target bonus. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity. BENEFITS: * Generous 401(k) match * 401k Discretionary Profit Sharing * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Short Term and Long Term Disability * Health Savings Account with company contribution * Employee Assistance Program * Paid Vacation, Sick, Floating Holidays and Volunteer Time Off * Paid Holidays * Tuition Reimbursement * Paid Parental Leave", "summaryDescription" : "Director, Credit Risk Management at Ent Credit Union. Skills: Credit Risk Management, Lending Portfolios, Risk Governance. Perform comprehensive evaluations of credit exposures. 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"structuredLocations" : [ { "city" : "Virginia Beach", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.8496579,-75.9760751" } ], "locationText" : "Virginia Beach, Virginia, United States", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Director", "technicalSkills" : "AI, Claude", "professionalSkills" : [ "GTM strategy", "Sales leadership", "Revenue enablement", "Sales training", "Enablement building", "Onboarding programs", "Ramp programs", "Go-to-market motions", "AI selling strategy", "GTM launch readiness", "Enablement ecosystem", "Content library", "Tech stack", "Governance", "Vendor relationships", "Budget management", "Feedback loop", "Change leadership" ], "hardSkillsList" : [ "Competency models", "Time-to-productivity targets", "Sales methodology", "Qualification framework", "AI tools", "AI workflows", "Coaching managers", "Pipeline inspection", "Positioning new offerings", "Selling new offerings", "Supporting new offerings", "Ramp time", "Win rate", "Pipeline conversion", "Quota attainment", "Net retention", "Expansion revenue", "Battlecards", "Playbooks", "Competitive intelligence", "FAQs" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Competency models", "level" : "intermediate" }, { "name" : "Time-to-productivity targets", "level" : "intermediate" }, { "name" : "Sales methodology", "level" : "intermediate" }, { "name" : "Qualification framework", "level" : "intermediate" }, { "name" : "AI tools", "level" : "intermediate" }, { "name" : "AI workflows", "level" : "intermediate" }, { "name" : "Coaching managers", "level" : "intermediate" }, { "name" : "Pipeline inspection", "level" : "intermediate" }, { "name" : "Positioning new offerings", "level" : "intermediate" }, { "name" : "Selling new offerings", "level" : "intermediate" }, { "name" : "Supporting new offerings", "level" : "intermediate" }, { "name" : "Ramp time", "level" : "intermediate" }, { "name" : "Win rate", "level" : "intermediate" }, { "name" : "Pipeline conversion", "level" : "intermediate" }, { "name" : "Quota attainment", "level" : "intermediate" }, { "name" : "Net retention", "level" : "intermediate" }, { "name" : "Expansion revenue", "level" : "intermediate" }, { "name" : "Battlecards", "level" : "intermediate" }, { "name" : "Playbooks", "level" : "intermediate" }, { "name" : "Competitive intelligence", "level" : "intermediate" }, { "name" : "FAQs", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Revenue enablement, Sales training, AI selling, Team unification", "majorSkillsList" : [ "Revenue enablement", "Sales training", "AI selling", "Team unification" ], "coreResponsibilities" : "Own sales training, Own rep efficiency, Design onboarding programs, Lead onboarding programs, Design ramp programs, Lead ramp programs, Design development programs, Lead development programs, Improve rep performance, Build revenue enablement function, Lead post-acquisition unification, Define AI-enabled selling strategy, Roll out AI tools, Roll out AI workflows, Build AI skills, Equip managers to coach, Equip leaders to coach, Equip managers to inspect pipeline, Equip leaders to inspect pipeline, Equip managers to reinforce behaviors, Equip leaders to reinforce behaviors, Own GTM launch readiness, Own enablement metrics, Report enablement contribution, Own enablement ecosystem, Manage vendor relationships, Manage budget, Run feedback loop, Improve over time", "teamCollaboration" : "SVP of Sales; GTM leadership; Product teams; Product Marketing; Frontline managers; Senior leaders", "projectManagementSkills" : [ "Roadmap prioritization" ], "domainKnowledge" : "Advancement intelligence; Donor engagement; Fundraising; Educational institutions; Non-profit organizations; Prospect identification; Prospect prioritization; Prospect management; Supporter engagement; Sales processes; Client relationships; Revenue generation; Deal closure; AI in sales; AI in customer success; Sales enablement; Customer success", "domainList" : [ "advancement-intelligence", "donor-engagement", "fundraising", "educational-institutions", "non-profit-organizations", "prospect-identification", "prospect-prioritization", "prospect-management", "supporter-engagement", "sales-processes", "client-relationships", "revenue-generation", "deal-closure", "ai-in-sales", "ai-in-customer-success", "sales-enablement", "customer-success" ], "domainSpecificKnowledge" : [ "Advancement intelligence", "Donor engagement", "Fundraising", "Educational institutions", "Non-profit organizations", "Prospect identification", "Prospect prioritization", "Prospect management", "Supporter engagement", "Sales processes", "Client relationships", "Revenue generation", "Deal closure", "AI in sales", "AI in customer success", "Sales enablement", "Customer success" ], "toolProficiency" : [ "Gong", "ChurnZero", "Claude", "LMS", "CRM" ], "communicationSkills" : "Tell story clearly", "continuousLearning" : "Professional growth; Development", "outcomesObjectives" : "Measurably improve rep performance; Improve time-to-productivity; Drive consistent adoption; Make reps more productive; Hit performance numbers", "qualificationsBasic" : "3-5+ years revenue/sales enablement, 3-5+ years GTM strategy, 3-5+ years sales leadership, Experience enabling multiple GTM functions, Proven sales trainer, Enablement builder, Owned onboarding and ramp programs, Experience standing up enablement function, Experience integrating teams, Experience integrating products, Experience integrating go-to-market motions, Fluent in AI reshaping sales, Practical view of AI efficiency, Track record of enablement work, Experience enabling frontline managers, Experience enabling senior leaders, Executive presence, Data-driven operator, Comfortable creating structure", "qualificationsPreferred" : "Experience integrating teams post-acquisition, Experience integrating products post-acquisition, Experience integrating GTM motions post-acquisition", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Who we are: EverTrue is the leading advancement intelligence and donor engagement platform, empowering educational institutions and non-profit organizations to build stronger relationships and achieve outstanding fundraising results. Our platform continuously evolves, integrating innovative solutions to help advancement professionals effectively identify, prioritize, and manage prospects, engage supporters, and track progress. Thousands of organizations rely on EverTrue to grow giving. We are a fun, smart, mission-driven team passionate about the work we do. What truly drives us? It's our mission: to equip fundraising teams with the insights and tools to turn every donor interaction into a lasting relationship—leading to stronger connections and greater giving. And our vision? It's to create a world where every fundraiser has the tools to engage, retain, and grow generosity at every level, ensuring no donor is overlooked. When you join EverTrue, you're not just taking a job; you're becoming part of a movement to empower fundraisers and make a real difference in the world. We believe in your potential. We know that no candidate perfectly matches every qualification. If you're excited about this role and meet most of our requirements, please apply! We're eager to support your growth and development within our team. EverTrue is an equal opportunity employer. We're deeply committed to building a workplace that celebrates diversity, equity, and inclusion for all, ensuring every applicant and employee is treated fairly. We embrace DEI because we know it enhances engagement, satisfaction, and partnerships, making us all stronger together. Who you are: (Required) 3-5+ years in revenue/sales enablement, GTM strategy, sales leadership, or a closely related field, including experience enabling multiple GTM functions (BDR, AE, CSM) and their leaders. A proven sales trainer and enablement builder — you've owned onboarding and ramp programs that measurably improved how fast and how well reps sell. Experience standing up an enablement function or new programs where none existed (a 0-to-1 builder, not only a maintainer). Experience integrating teams, products, or go-to-market motions following acquisition (strongly preferred) — arguably the most predictive qualification for this role. Fluent in how AI is reshaping sales and customer success, with a practical view of where it drives efficiency and hands-on familiarity with tools like Gong, ChurnZero, or AI assistants such as Claude. A track record of enablement work that moved real revenue metrics — ramp time, win rates, attainment, retention. Experience enabling and coaching frontline managers and senior leaders, not only individual contributors. Executive presence: you can influence and align SVP- and C-level stakeholders. A data-driven operator who ties enablement activity to business outcomes and tells that story clearly. Comfortable being the one who creates the structure rather than inheriting it. Passionate about helping teams learn, grow, and perform at their best. What you'll do: Own sales training and rep efficiency: The core of this role. Design and lead onboarding, ramp, and continuous-development programs for BDRs, AEs, and CSMs, with clear competency models and time-to-productivity targets. Measurably improve how fast and how well reps perform. Build EverTrue's revenue enablement function from the ground up: Strategy, programs, content, and infrastructure — in direct partnership with the SVP of Sales and broader GTM leadership. Lead post-acquisition unification: Bring multiple products, sales motions, and personas onto a common methodology, message, and qualification framework, and drive consistent adoption across the revenue organization. Define EverTrue's AI-enabled selling strategy: Put our investment in enterprise Claude, Gong, and ChurnZero to work — identify and roll out the AI tools and workflows that make reps more productive, and build AI skills into onboarding and ongoing training. Enable leaders, not just reps: Equip BDR, AE, and CSM managers and senior leaders to coach effectively, inspect pipeline, and reinforce the right behaviors. Own GTM launch readiness: Partner with Product and Product Marketing so every customer-facing team can confidently position, sell, and support new offerings the moment they launch. Own the metrics that prove impact: Ramp time, win rate, pipeline conversion, quota attainment, net retention, and expansion — and report enablement's contribution to executive leadership. Own the enablement ecosystem: The content library (battlecards, playbooks, competitive intelligence, FAQs), the tech stack (LMS, Gong, ChurnZero, CRM workflows), and the governance that keeps it accurate. Make build/buy decisions and manage vendor relationships and budget. Run a continuous feedback loop: With the field to find gaps, prioritize the roadmap, and improve over time. How you’ll contribute to the team: This is a build-from-scratch opportunity. Revenue Enablement doesn't exist at EverTrue today — you'll be the founder of the function, reporting directly to the SVP of Sales and owning enablement across the full revenue lifecycle: BDR, AE, and CSM, along with the frontline managers and senior leaders who run those teams. Your #1 job, now and ongoing, is sales training and rep efficiency: making every customer-facing individual contributor ramp faster, sell better, and hit their numbers. Everything else in this role exists in service of that. Two things shape how you'll do it. First, EverTrue has grown through acquisition, bringing together multiple products and several distinct sales motions and buyer personas. An early priority is unification — turning a collection of teams, tools, and playbooks into one cohesive revenue organization that sells a unified platform with a common methodology and a shared standard of excellence. This is as much change leadership as enablement, and it takes a strategic partner who can earn trust across legacy teams while moving everyone toward one way of working. Second, you’ll be our point of view on how AI changes the way revenue teams work. We’re already investing in the stack to back this up - and we need someone fluent in where AI creates real efficiency in modern selling, from prospecting and call intelligence to forecasting, content generation, and rep coaching. You'll cut through the hype, decide where these tools actually drive productivity, and get teams genuinely using them. Why You’ll Love to Join Our Team: We offer a comprehensive package designed to support your success, growth, and well-being. Compensation and Core Benefits: A base salary range of $155K - $165K. A performance-based variable commission plan tied directly to team success. We also provide robust benefits to keep you healthy and secure: We cover 80% of your premium for medical, dental, and vision insurance. We offer a 401k match of up to 3% to support your financial future. Happiness & Well-Being: Our comprehensive employee benefits and perks program provides: A remote-first environment for flexible work. Generous paid time off throughout the year. Investment in your professional growth and development. Opportunities to connect with colleagues both in-person and virtually. The unique chance to contribute to the non-profits and educational institutions you care about, aligning your work with your passions.", "summaryDescription" : "Director, Revenue Enablement at EverTrue. Skills: Revenue enablement, Sales training, AI selling, Team unification. Own sales training. Own rep efficiency", "postedDate" : "2026-06-11T22:30:25.176", "createdAt" : "2026-06-11T22:30:25.176", "lastUpdated" : "2026-06-14T06:38:53.054", "ingestTimestamp" : "2026-06-11T22:30:25.176", "mongoId" : "6a2ab42174d8ee00a06d858e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 165000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Competency models", "Time-to-productivity targets", "Sales methodology", "Qualification framework", "AI tools", "AI workflows", "Coaching managers", "Pipeline inspection", "Positioning new offerings", "Selling new offerings", "Supporting new offerings", "Ramp time", "Win rate", "Pipeline conversion", "Quota attainment", "Net retention", "Expansion revenue", "Battlecards", "Playbooks", "Competitive intelligence", "FAQs", "Leadership", "Revenue enablement", "Sales training", "AI selling", "Team unification", "GTM strategy", "Sales leadership", "Enablement building", 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"experienceLevel" : "director", "technicalSkills" : "SQL, Python, R", "professionalSkills" : [ "Credit risk management", "Credit analysis", "Credit approval", "Credit ratings", "Risk policies", "Risk appetite", "Lending portfolios", "Risk governance", "Enterprise risk management", "Internal controls", "Quantitative concepts", "Model concepts" ], "hardSkillsList" : [ "Credit risk analytics", "Data analytics", "Data manipulation", "Portfolio review", "Risk assessment", "Regulatory awareness" ], "softSkillsList" : [ "Leadership", "Negotiation", "Mentoring" ], "hardSkills" : [ { "name" : "Credit risk analytics", "level" : "intermediate" }, { "name" : "Data analytics", "level" : "intermediate" }, { "name" : "Data manipulation", "level" : "intermediate" }, { "name" : "Portfolio review", "level" : "intermediate" }, { "name" : "Risk assessment", "level" : "intermediate" }, { "name" : "Regulatory awareness", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Negotiation" }, { "name" : "Mentoring" } ], "majorSkills" : "Credit Risk Management, Lending Portfolios, Risk Governance, Stakeholder Engagement", "majorSkillsList" : [ "Credit Risk Management", "Lending Portfolios", "Risk Governance", "Stakeholder Engagement" ], "coreResponsibilities" : "Perform comprehensive evaluations of credit exposures, Assess quality of credit analysis, Assess quality of credit approval processes, Verify precision of credit ratings, Ensure compliance with credit risk policies, Ensure compliance with credit risk standards, Ensure compliance with credit risk procedures, Ensure compliance with overall risk appetite, Conduct independent reviews across all lending portfolios, Assess credit quality, Enforce adherence to relevant risk policies, Enforce adherence to relevant risk procedures, Facilitate early identification of credit-related issues, Facilitate early identification of exceptions, Facilitate early identification of industry risk factors, Facilitate early identification of geographic risk factors, Support timely detection of portfolio deterioration, Contribute to design of credit risk review strategies, Contribute to improvement of credit risk review strategies, Remain up to date regarding federal regulations, Remain up to date regarding state regulations, Manage relationships with senior management stakeholders, Coordinate relationships with senior management stakeholders, Present review findings clearly, Present review findings confidently, Lead opening meetings, Participate in opening meetings, Lead closing meetings, Participate in closing meetings, Communicate identified matters to leadership, Communicate identified matters to business units, Present well-supported recommendations concerning processes, Present well-supported recommendations concerning procedures, Present well-supported recommendations concerning credit risk, Effectively challenge internal risk ratings, Provide training to less experienced colleagues, Provide coaching to less experienced colleagues, Offer advice to teams across all lines of, Mentor less experienced colleagues, Train less experienced colleagues, Guide teams where appropriate, Guide daily activities of staff, Support skills augmentation, Mentor direct reports, Coach direct reports, Establish team goals, Establish individual goals, Pursue opportunities for personal development, Perform quarterly performance assessments, Perform annual performance assessments, Adhere to Bank Secrecy Act policies, Adhere to Bank Secrecy Act procedures, Adhere to Bank Secrecy Act regulations", "teamCollaboration" : "Senior management stakeholders; Business units under review; Teams across all lines; Direct reports", "domainKnowledge" : "Credit risk; Lending portfolios; Risk governance; Enterprise risk management; Internal controls; Bank Secrecy Act; Consumer lending; Mortgage lending; Commercial lending; Credit products", "domainList" : [ "credit-risk", "lending-portfolios", "risk-governance", "enterprise-risk-management", "internal-controls", "bank-secrecy-act", "consumer-lending", "mortgage-lending", "commercial-lending", "credit-products" ], "domainSpecificKnowledge" : [ "Credit risk", "Lending portfolios", "Risk governance", "Enterprise risk management", "Internal controls", "Bank Secrecy Act", "Consumer lending", "Mortgage lending", "Commercial lending", "Credit products" ], "toolProficiency" : [ "Bloomberg Terminal", "Reuters Eikon" ], "communicationSkills" : "Oral communication; Written communication; Presenting findings; Explaining concepts", "continuousLearning" : "Tuition reimbursement", "problemSolvingSkills" : "Problem-solving; Analytical; Identify issues; Ask insightful questions; Escalate appropriately", "specialRequirements" : "Bondable", "qualificationsBasic" : "Bachelor's Degree in accounting, finance or related field, 9+ years' experience in credit administration and/or credit risk management analytics, 3+ years' of team leadership or management experience, Proven credit risk expertise in consumer, mortgage or commercial lending, In depth understanding of lending credit products, Experience in data analytics, Confident negotiator, Excellent oral and written communication abilities, Proven ability to collaborate at a senior level, Knowledge of risk governance frameworks, Knowledge of second-line enterprise risk management, Knowledge of internal controls, Exceptional analytical and problem-solving, Able to clearly explain complex quantitative and model concepts, Excellent organizational skills, Capable of managing multiple deadlines, Bondable", "qualificationsPreferred" : "Master's (MBA, Master of Finance) or relevant certification preferred, Programming and data manipulation with SQL, Python, and R are a benefit", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click [here](https://wings.cutogether.com/). As Wings enters a new chapter following its 2026 merger with Ent Credit Union, the Director of Credit Risk will lead a strengthened and realigned second-line credit risk function. This role has been relaunched to reflect the expanded leadership expectations and the strategic needs of a $20B+ organization. The Director will have ownership of the second line oversight function for lending portfolios and for elevating the consistency, quality and strategic value of credit risk review across the organization. The position requires a leader who can influence at all levels, bring clarity to complex credit decisions and help shape the future of Wings' credit risk strategy. Essential Functions * Credit Risk Oversight and Portfolio Review: * Perform comprehensive evaluations of the credit union's credit exposures, assess the quality of credit analysis and approval processes, verify the precision of credit ratings, and ensure compliance with established credit risk policies, standards, procedures, and overall risk appetite. * Conduct independent reviews across all lending portfolios to assess credit quality and enforce adherence to relevant risk policies and procedures. * Facilitate early identification of credit-related issues, exceptions, and industry or geographic risk factors to support timely detection of portfolio deterioration. * Risk Governance, Strategy, and Regulatory Awareness: * Contribute to the design and improvement of credit risk review strategies. * Remain up to date regarding federal and state regulations impacting the lending function and the credit union's portfolio. * Stakeholder Engagement and Communication: * Manage and coordinate relationships with senior management stakeholders across all departments, presenting review findings clearly and confidently. * Lead or participate in opening and closing meetings, communicating identified matters to leadership and relevant business units under review. * Present well-supported recommendations concerning processes, procedures, and credit risk to senior management, effectively challenging internal risk ratings when necessary. * Training, Coaching, and Advisory Support: * Provide training and coaching to less experienced colleagues and offer advice to teams across all lines of defense as appropriate. * Mentor and train less experienced colleagues, guiding teams where appropriate. * Staff Management and Development: * Guide the daily activities of staff. * Support skills augmentation as appropriate to support Ent initiatives. * Mentoring/coaching of direct reports. * Establish team and individual goals and pursue opportunities for personal development. * Perform quarterly and annual performance assessments. * Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act. ## Qualifications * Bachelor's Degree in accounting, finance or related field. * Master's (MBA, Master of Finance) or relevant certification preferred. * 9+ years' experience in credit administration and/or credit risk management analytics at a financial institution or regulatory agency. * 3+ years' of team leadership or management experience. * Proven credit risk expertise in consumer, mortgage or commercial lending at financial institutions, and in depth understanding of lending credit products. * Experience in data analytics. Programming and data manipulation with SQL, Python, and R are a benefit. * Confident negotiator with excellent oral and written communication abilities. * Proven ability to collaborate at a senior level with internal and external stakeholders. * Knowledge of risk governance frameworks, second-line enterprise risk management, and internal controls. * Exceptional analytical and problem-solving skills; able to identify issues, ask insightful questions, and escalate appropriately. * Able to clearly explain complex quantitative and model concepts to both technical and non-technical audiences. * Excellent organizational skills, capable of managing multiple deadlines. * Bondable. ## Additional Information The pay range for this position is: $180,000 to $200,000 per year plus 20% annual target bonus. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity. BENEFITS: * Generous 401(k) match * 401k Discretionary Profit Sharing * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Short Term and Long Term Disability * Health Savings Account with company contribution * Employee Assistance Program * Paid Vacation, Sick, Floating Holidays and Volunteer Time Off * Paid Holidays * Tuition Reimbursement * Paid Parental Leave", "summaryDescription" : "Director, Credit Risk Management at Ent Credit Union. Skills: Credit Risk Management, Lending Portfolios, Risk Governance, Stakeholder Engagement. Perform comprehensive evaluations of credit exposures. Assess quality of credit analysis", "postedDate" : "2026-06-12T18:41:43.000", "createdAt" : "2026-06-13T18:20:36.964", "lastUpdated" : "2026-06-15T04:41:10.686", "ingestTimestamp" : "2026-06-13T18:20:36.964", "mongoId" : "6a2c6d5374d8ee00a091e264", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 180000, "salaryAnnualMax" : 200000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Credit risk analytics", "Data analytics", "Data manipulation", "Portfolio review", "Risk assessment", "Regulatory awareness", "Leadership", "Negotiation", "Mentoring", "Credit Risk Management", "Lending Portfolios", "Risk Governance", "Stakeholder Engagement", "Credit risk management", "Credit analysis", "Credit approval", "Credit ratings", "Risk policies", "Risk appetite", "Lending portfolios", "Risk governance", "Enterprise risk management", "Internal controls", "Quantitative concepts", "Model concepts", "Credit risk", "Bank Secrecy Act", "Consumer lending", "Mortgage lending", "Commercial lending", "Credit products", "Bloomberg Terminal", "Reuters Eikon" ], "skillCount" : 33, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "_score" : 916.3532, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a507b74d8ee00a05f2c84", "title" : "Director, Sales Enablement", "company" : "Docker", "industry" : "Sales", "salary" : { "min" : 200000.0, "max" : 260000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-14T22:24:42.322", "fingerprint" : "cd8899ed438cff28e07663405cb79db431e2cbd054a48501ee36e99e857cb7d1", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/docker/58524e05-a6ab-48ad-8a3c-67d9ac05ff6e/application", "externalId" : "58524e05-a6ab-48ad-8a3c-67d9ac05ff6e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" }, { "city" : "Tel Aviv", "country" : "Israel", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "32.0852997,34.7818064" }, { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Chicago, Illinois, United States; Tel Aviv, Israel; United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "Docker", "professionalSkills" : [ "Sales enablement", "Product strategy", "Field execution", "Content development", "Channel enablement", "Pipeline inspection", "Deal qualification", "Forecast methodology", "Manager coaching", "Talent development", "Onboarding programs", "Revenue operations" ], "hardSkillsList" : [ "Content management", "Data synthesis", "Performance metrics", "Content repositories", "Certification framework", "Roadmap alignment", "Field feedback", "Data analysis", "Coaching standards", "Ramp time", "Time-to-productivity", "Content architecture", "KPI framework" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Content management", "level" : "intermediate" }, { "name" : "Data synthesis", "level" : "intermediate" }, { "name" : "Performance metrics", "level" : "intermediate" }, { "name" : "Content repositories", "level" : "intermediate" }, { "name" : "Certification framework", "level" : "intermediate" }, { "name" : "Roadmap alignment", "level" : "intermediate" }, { "name" : "Field feedback", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Coaching standards", "level" : "intermediate" }, { "name" : "Ramp time", "level" : "intermediate" }, { "name" : "Time-to-productivity", "level" : "intermediate" }, { "name" : "Content architecture", "level" : "intermediate" }, { "name" : "KPI framework", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Sales enablement, Content strategy, Field intelligence", "majorSkillsList" : [ "Sales enablement", "Content strategy", "Field intelligence" ], "coreResponsibilities" : "Own bidirectional content loop, Convert product strategy into playbooks, Close loop with field feedback, Report on enablement quality, Capture field feedback, Surface feedback to PMM, Maintain content repositories, Keep pace with product strategy, Build content framework for channel, Ensure partner product fluency, Align enablement roadmap to priorities, Act as conduit for field intelligence, Synthesize qualitative feedback, Synthesize quantitative signals, Drive decisions with PMM, Drive decisions with product leadership, Drive decisions with sales leadership, Define common language for pipeline inspection, Embed MEDDPICC, Embed Command of the Message, Build enablement infrastructure, Design manager coaching programs, Build consistency in manager inspection, Build consistency in rep coaching, Build consistency in talent development, Make manager enablement first-class, Establish shared coaching standards, Establish shared coaching cadences, Own ramp time, Own time-to-productivity, Evaluate delivery model, Assess content architecture, Build system for content delivery, Deliver world-class onboarding, Build holistic new hire experience, Connect training to Command of Message, Connect training to career framework, Design content for new hire enablement, Design content for CoM, Design content for CAP, Build data-driven enablement function, Establish accountability culture, Improve programs based on evidence, Report to sales leadership, Report to VP Revenue Operations", "teamCollaboration" : "Sales organization; Product marketing; Product leadership; Sales leadership; Channel ecosystem; Front-line managers; Revenue Operations", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Developer tooling; AI agents; Software development; Autonomous workflows; Docker Desktop; Docker Hub; Docker Scout; AI governance", "domainList" : [ "developer-tooling", "ai-agents", "software-development", "autonomous-workflows", "docker-desktop", "docker-hub", "docker-scout", "ai-governance" ], "domainSpecificKnowledge" : [ "Developer tooling", "AI agents", "Software development", "Autonomous workflows", "Docker Desktop", "Docker Hub", "Docker Scout", "AI governance" ], "toolProficiency" : [ "MindTickle", "The Current" ], "communicationSkills" : "Executive presentations", "continuousLearning" : "Training stipend; Courses; Classes", "problemSolvingSkills" : "Problem-solver", "outcomesObjectives" : "Shorter ramp curve; Boosted productivity; Content system keeps pace; Content system informs strategy; Consistent manager inspection; Consistent manager coaching; Enablement function strategic driver; Enablement function field intelligence source", "qualificationsBasic" : "Experience running product-to-field content loop, Synthesize field signals and performance data, Build manager-level programs, Relentless problem-solver, Bias for action, Executive presence, Willingness to challenge field leadership", "qualificationsPreferred" : "Familiarity with developer tools, Familiarity with infrastructure, Familiarity with security", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. The Director, Sales Enablement is a strategic and operational leader responsible for owning, scaling, and elevating a world-class enablement function that equips Docker's global sales organization, AEs, BDRs, SEs, managers, channel ecosystem, and specialists, with the skills, playbooks, and product fluency to win in a rapidly expanding and increasingly complex market. You will own the system that moves insight from the field into product and marketing decisions, and converts product strategy into field execution. You will own ramp time, productivity, and the quality signal that tells PMM whether their messaging actually landed with the audience. You will act as the conduit between what the field is experiencing in the trenches and what the data shows, and you will use that synthesis to set priorities, not just report themes. We are entering a hyper-scale moment. We need someone who has scaled enablement before, moves fast, and can operate at the intersection of product, marketing, and field without losing the thread of any of them based on a data-backed and informed approach. RESPONSIBILITIES Content Ownership & the Product-to-Field Loop • Own the full bidirectional content loop: convert product strategy, PMM output, and competitive intelligence into field-ready playbooks and stage-mapped sales content, and close the loop back to PMM with structured field feedback on what landed and what didn't. • Report on enablement quality: did the messaging resonate with the audience? Capture field feedback, anecdotally and through data, and surface it systematically back to PMM. • Maintain centralized, versioned content repositories with clear ownership, refresh cadences, and expiration standards. • Keep pace with Docker's rapidly evolving product strategy and AI governance motion: the field needs content that reflects where the business is today, while also being forward-thinking. • Build and own a content and certification framework for the channel ecosystem, ensuring partners have the product fluency, messaging alignment, and sales readiness to represent Docker effectively in the field. •Partner closely with PMM to prioritize and sequence content development, ensuring enablement is running a deliberate roadmap aligned to business priorities, not reacting to an ad hoc request queue. Field Intelligence & Data-Informed Priorities • Act as the conduit between what the field is experiencing in the trenches and what the data shows about performance, patterns, and gaps. • Synthesize qualitative field feedback (what reps are hearing, what's stalling deals, what messaging isn't sticking) with quantitative signals (ramp, conversion, attainment) to set enablement priorities. • Bring that synthesis to PMM, product leadership, and sales leadership in a form that drives decisions, not just informs them. Common Language & Inspection Frameworks • Define and own the common language used for pipeline inspection, deal qualification, and forecast methodology across the global sales organization. • Ensure MEDDPICC and Command of the Message are embedded into how reps think and how managers inspect, not just how they are trained. • Build enablement infrastructure that connects sales stage definitions to the field's working vocabulary. Manager Enablement & Coaching Consistency • Design and deploy structured programs to build consistency in how front-line managers inspect pipeline, coach reps, and develop talent • Make manager enablement a first-class investment, not an afterthought left to individual discretion • Partner with sales leadership to establish shared coaching standards and cadences across regions Onboarding & Ramp • Own ramp time and time-to-productivity as primary success metrics vs. basing success on training completion rates. Evaluate and determine the most effective delivery model and content architecture, whether live sessions, self-serve resources, or a blended approach. assess what exists today in tools like MindTickle and The Current for impact and currency, and build a system where the right content reaches the right person at the right moment in their development. • Deliver world-class onboarding for every function. Build a holistic new hire experience that doesn't end at onboarding. Connect initial training to Command of the Message and Docker’s structured career progression framework, with development milestones that evolve by tenure and role, including integration with the Docker Career Acceleration Program (CAP). • Move fast: onboarding programs should be sharp and continuously improving, not perpetually in progress. • Design content and certification programs for new hire enablement, CoM, and CAP in a way that is structured and self-contained, so when sales leadership is needed to contribute, the ask is specific, time-bounded, and worth their investment. Measurement & Accountability • Build a data-driven enablement function with KPIs tied to business outcomes: ramp time, quota attainment, win rates, stage conversion, and productivity. • Establish a culture of accountability, for the enablement team and for the field, where impact is visible and programs are continuously improved based on evidence. • Report to sales leadership and the VP of Revenue Operations with the credibility and data to influence decisions. Field Leadership Partnership • Operate as a genuine business partner to sales leadership – assertive, direct, and willing to challenge the field and functional partners when standards are not being met. • Embed enablement into key sales moments: pipeline reviews, QBRs, deal strategy sessions, product launches, and territory changes. • Hold field leadership accountable to the standards, frameworks, and inspection disciplines that enablement puts in place, and ensure those standards are maintained. QUALIFICATIONS • 10+ years in sales enablement, sales leadership, or a combination, with at least 3 years owning a function. • Proven track record scaling enablement from early-stage to hyper-growth in a B2B SaaS or developer tools company. • Technically fluent, not required to be a practitioner, but capable of understanding and articulating Docker's product strategy, roadmap, and technical differentiation without leaning on a solutions engineer to translate. Able to bring others along on that same journey. • Deep expertise in MEDDPICC, Command of the Message, and modern sales methodologies. You have trained on these, coached to them, and built inspection frameworks around them. • Experience running the full product-to-field content loop, including closing it back to PMM with structured feedback on message quality and audience fit. • Demonstrated ability to synthesize field signals and performance data into clear enablement priorities. • Track record of building manager-level programs, not just rep-level programs. • Relentless problem-solver with a bias for action. You move things forward without waiting for the perfect team, the perfect tool, or the next hiring cycle; if something needs to get done, you do it. • Strong executive presence and willingness to challenge field leadership constructively. • Experience supporting multi-product, multi-motion sales environments; familiarity with developer tools, infrastructure, or security is a plus. WHAT TO EXPECT FIRST 30 DAYS • Conduct a rapid audit of the current enablement function: content library, onboarding programs, inspection frameworks, and field feedback loops. • Meet with Sales leadership, PMM, Product, and front-line managers to understand what the field is saying and where the gaps are between field reality and what enablement is providing. • Identify the two or three things that need to move fastest and begin mobilizing, without waiting to be fully onboarded. FIRST 60 DAYS • Launch or materially overhaul onboarding by function, with BDRs and AEs as the highest priority. • Establish the product-to-field content loop with clear ownership, cadence, and a feedback mechanism that tells PMM whether their messaging is landing at the right altitude with the right audience. • Define the KPI framework that will measure enablement impact going forward and baseline the current state. ONE-YEAR OUTLOOK • A measurably shorter ramp curve and boosted productivity, with data to prove it. • A content system that keeps pace with product and strategy changes — and actively informs them. • Consistent manager inspection and coaching practices across the global organization. • An enablement function that sales leadership views as a strategic driver and a source of field intelligence. Docker does not offer visa sponsorship for this role. Perks - Freedom & flexibility; fit your work around your life - Designated quarterly Whaleness Days plus end of year Whaleness break - Home office setup; we want you comfortable while you work - 16 weeks of paid Parental leave (after 6 months of employment) - Technology stipend equivalent to $100 USD net/month - PTO plan that encourages you to take time to do the things you enjoy - Training stipend for conferences, courses and classes - Equity; we are a growing start-up and want all employees to have a share in the success of the company - Docker Swag - Medical benefits, retirement and holidays vary by country - Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE", "summaryDescription" : "Director, Sales Enablement at Docker. Skills: Sales enablement, Content strategy, Field intelligence. Own bidirectional content loop. Convert product strategy into playbooks", "postedDate" : "2026-06-11T17:38:13.829", "createdAt" : "2026-06-11T17:38:13.829", "lastUpdated" : "2026-06-14T22:24:42.322", "ingestTimestamp" : "2026-06-11T17:38:13.829", "mongoId" : "6a2a507b74d8ee00a05f2c84", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 200000, "salaryAnnualMax" : 260000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Content management", "Data synthesis", "Performance metrics", "Content repositories", "Certification framework", "Roadmap alignment", "Field feedback", "Data analysis", "Coaching standards", "Ramp time", "Time-to-productivity", "Content architecture", "KPI framework", "Leadership", "Sales enablement", "Content strategy", "Field intelligence", "Product strategy", "Field execution", "Content development", "Channel enablement", "Pipeline inspection", "Deal qualification", "Forecast methodology", "Manager coaching", "Talent development", "Onboarding programs", "Revenue operations", "Roadmap planning", "Developer tooling", "AI agents", "Software development", "Autonomous workflows", "Docker Desktop", "Docker Hub", "Docker Scout", "AI governance", "MindTickle", "The Current" ], "skillCount" : 39, "jobCategory" : "sales", "jobSubcategory" : "sls-general", "dataQualityScore" : 1.0, "_score" : 915.2233, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "68b706987fc9a711f0f6fdc2", "title" : "Director, Technology, LATAM", "company" : "Amazon AWS Services Brazil Ltd", "industry" : "Solutions Architect, Solution Architect, Cloud Computing", "salary" : { "min" : 1000000.0, "max" : 1800000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director, Technology roles in Sao Paulo, Brazil, adjusted for Amazon's company size and the technology industry." }, "location" : "Sao Paulo, Sao Paulo, BRA", "locations" : [ "Sao Paulo, Sao Paulo, BRA" ], "certifications" : [ "AWS Solution Architecture certification" ], "timestamp" : "2026-06-15T04:40:12.752", "fingerprint" : "aa4769415882e708dc3a2530c8a80c167b2e47acea3fb164e978b9bde44dd693", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3053290/apply", "externalId" : "15c426e0-ff9d-4c16-afdf-41e20242743c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sao Paulo", "state" : "Sao Paulo", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-23.5506507,-46.6333824" } ], "locationText" : "Sao Paulo, Sao Paulo, Brazil", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "AWS", "professionalSkills" : [ "Solution selling", "Architecture design", "Cloud computing" ], "hardSkillsList" : [ "Cloud architecture", "Solutions architecture" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Cloud architecture", "level" : "intermediate" }, { "name" : "Solutions architecture", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Cloud solutions, Technical leadership", "majorSkillsList" : [ "Cloud solutions", "Technical leadership" ], "coreResponsibilities" : "Ensure success in building and migrating applications, software, Hire, on-board, train, and develop new Solutions Architects, Educate enterprise customers on the value proposition of, Participate in architectural discussions, Coach Solutions Architects in skills needed to conduct, Transfer skills to customers, Capture and share best-practice knowledge, Guide and motivate development of whitepapers, Build deep relationships with decision makers, Enable customers to be 'Cloud advocates', Act as a conduit and liaison between customers,", "teamCollaboration" : "Partner with sales; Interact with services teams; Collaborate with marketing; Partner with professional services; Represent team to executive management", "domainKnowledge" : "Cloud platform; Distributed applications; Cloud-native architecture", "domainList" : [ "cloud-platform", "distributed-applications", "cloud-native-architecture" ], "domainSpecificKnowledge" : [ "Cloud platform", "Distributed applications", "Cloud-native architecture" ], "communicationSkills" : "Presentation skills; Speaking skills; Executive interaction; Written communication; Public speaking", "documentationSkills" : "Whitepapers; Data sheets", "continuousLearning" : "Learning new technology", "innovationCreativity" : "Solutions innovation", "outcomesObjectives" : "Drive revenue growth; Develop technical talent", "qualificationsBasic" : "15+ years design/implementation/consulting experience of distributed applications, 10+ years management of technical, customer facing resources, Working knowledge of software development tools and methodologies, Modern cloud platform skills, Computer Science /relevant degree and/or experience", "qualificationsPreferred" : "Experience working within software development or Internet-related industries, History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises, Experience migrating or transforming legacy customer solutions to the cloud, Familiarity with common enterprise services, AWS Solution Architecture certification or relevant cloud expertise", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Web Services (AWS) is looking for experienced and motivated customer facing leaders to coach, grow, and partner with technically skilled, customer-facing Solutions Architects. You will help develop the industry’s best cloud-based solutions architects by enabling and coaching them on best practices, solution selling, presentation and speaking skills, as well as how to create and present architectures of widely varying size and complexity. In collaboration with sales, you will drive revenue growth across a broad set of customers. If you think you have what it takes to lead the best in the industry, AWS is hiring leader for our Solutions Architects. In this role, you will need to be technically capable and credible in your own right as well as effective in shaping the customer and solutions-focused skills of your team. You must enjoy learning and introducing new technology in order to help colleagues and customers embrace and adopt new technology. Furthermore, thought leadership in terms of looking beyond the technology and considering the value technology creates for our customers, and helping to change how technology is viewed are important aspects of the role. You will help team members ramp-up on AWS as well as develop speaking, writing, presentation, and executive interaction skills. You will also need to be adept at interacting, communicating and partnering with other departments within AWS such as our services teams, marketing, and professional services, as well as representing your team to executive management. This is a leader of leaders' role. Here are some other qualities we are looking for: Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact. Enjoy developing technical talent to achieve great things. You will have a passion for educating, training, and enabling cloud computing experts for a diverse and challenging set of Enterprise customers. Have a strong understanding of solutions innovation. The ideal candidate will have past experience working with customers or similar role and leading large architecture teams. Key job responsibilities • As a key member of the business development and sales management teams, ensure success in building and migrating applications, software and services onto the AWS platform • Hire, on-board, train, and develop new Solutions Architects from internal and external sources • Educate enterprise customers on the value proposition of AWS, and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud • Coach Solutions Architects in the skills needed to conduct one-to-few and one-to-many training sessions so they can transfer skills to customers who are considering or using AWS • Capture and share best-practice knowledge amongst the AWS solutions architect community • Guide and motivate the development of whitepapers, data sheets, and other high-value customer facing guidance and best practices • Build deep relationships with decision makers within customer accounts to enable them to be “Cloud advocates” • Act as a conduit and liaison between customers, service engineering teams and support Basic Qualifications: • 15+ years design/implementation/consulting experience of distributed applications • 10+ years management of technical, customer facing resources • Working knowledge of software development tools and methodologies • Modern cloud platform skills • Computer Science /relevant degree and/or experience highly desired Preferred Qualifications: • Experience working within software development or Internet-related industries • History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises • Experience migrating or transforming legacy customer solutions to the cloud • Familiarity with common enterprise services • Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers. • Strong written communication skills • High level of comfort communicating effectively across internal and external organizations • AWS Solution Architecture certification or relevant cloud expertise • Demonstrated ability to adapt to new technologies and learn quickly Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Director, Technology, LATAM at Amazon AWS Services Brazil Ltd. Skills: Cloud solutions, Technical leadership. Ensure success in building and migrating applications, software. Hire, on-board, train, and develop new Solutions Architects", "postedDate" : "2026-06-13T10:03:33.156", "createdAt" : "2026-06-13T10:03:33.156", "lastUpdated" : "2026-06-15T04:40:12.752", "ingestTimestamp" : "2026-06-13T10:03:33.156", "mongoId" : "68b706987fc9a711f0f6fdc2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3053290/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Cloud architecture", "Solutions architecture", "Leadership", "Mentoring", "Cloud solutions", "Technical leadership", "Solution selling", "Architecture design", "Cloud computing", "Cloud platform", "Distributed applications", "Cloud-native architecture", "AWS Solution Architecture certification" ], "skillCount" : 13, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "_score" : 892.9148, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2a460274d8ee00a05d45d3", "title" : "Underwriting & Credit Policy Director", "company" : "Tomo", "industry" : "Mortgage Operations", "salary" : { "min" : 180000.0, "max" : 200000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "New York City", "locations" : [ "New York City" ], "certifications" : [ "DE certification", "SAR certification" ], "timestamp" : "2026-06-13T19:43:45.038", "fingerprint" : "baebc0668f30f6a2493b846e8645f23242feac3cf960dda08386b967be3889d4", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/tomo/4bb8b79c-f78d-4d5e-bb1f-24a649e8dba5/application", "externalId" : "4bb8b79c-f78d-4d5e-bb1f-24a649e8dba5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York City", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York City, New York, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 10, "experienceLevel" : "Director", "technicalSkills" : "AI", "professionalSkills" : [ "Underwriting", "Credit analysis", "Risk management", "Policy development", "Process improvement", "Quality assurance", "Training development", "Investor relations" ], "hardSkillsList" : [ "Mortgage underwriting", "Credit risk assessment", "Regulatory compliance", "File audits", "Guideline interpretation" ], "softSkillsList" : [ "Leadership", "Systems thinker", "Accountability", "Continuous learning", "High performance", "Attention to detail" ], "hardSkills" : [ { "name" : "Mortgage underwriting", "level" : "intermediate" }, { "name" : "Credit risk assessment", "level" : "intermediate" }, { "name" : "Regulatory compliance", "level" : "intermediate" }, { "name" : "File audits", "level" : "intermediate" }, { "name" : "Guideline interpretation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Systems thinker" }, { "name" : "Accountability" }, { "name" : "Continuous learning" }, { "name" : "High performance" }, { "name" : "Attention to detail" } ], "majorSkills" : "Underwriting, Credit policy, Risk management, Team leadership", "majorSkillsList" : [ "Underwriting", "Credit policy", "Risk management", "Team leadership" ], "coreResponsibilities" : "Evolve high velocity process architecture, Foster accountability culture, Foster continuous learning culture, Foster high performance culture, Direct underwriting operations, Ensure loan decisions align with guidelines, Maintain accuracy standards, Maintain completeness standards, Maintain sound risk assessment, Develop underwriting leaders, Evaluate complex loan files, Approve complex loan files, Establish credit risk tolerance, Enforce credit risk tolerance, Ensure compliance with regulations, Maintain knowledge of guideline changes, Disseminate guideline updates, Partner with Processing leadership, Partner with Closing leadership, Partner with Secondary Markets leadership, Partner with Sales leadership, Resolve pipeline issues, Provide underwriting guidance, Ensure smooth loan flow, Identify workflow enhancements, Implement workflow enhancements, Increase underwriting efficiency, Reduce turn times, Improve decision consistency, Champion technology adoption, Champion automation adoption, Establish KPIs, Monitor KPIs, Conduct file audits, Provide targeted coaching, Design training programs, Deliver training programs, Build underwriting talent pipeline, Maintain agency relationships, Maintain investor relationships, Manage guideline exception requests, Respond to audit findings, Respond to repurchase demands, Respond to early payment defaults", "teamCollaboration" : "Processing, Closing, Secondary Markets, Sales leadership", "domainKnowledge" : "Mortgage underwriting; Agency guidelines; Investor overlays; Credit policies; Layered risk; Non-standard income; Non-QM transactions; RESPA; TILA; ECOA; Fair Lending; Conventional loans; FHA loans; VA loans; USDA loans; Non-QM loans; Self-employed borrowers; Investment properties; Jumbo loans", "domainList" : [ "mortgage-underwriting", "agency-guidelines", "investor-overlays", "credit-policies", "layered-risk", "non-standard-income", "non-qm-transactions", "respa", "tila", "ecoa", "fair-lending", "conventional-loans", "fha-loans", "va-loans", "usda-loans", "non-qm-loans", "self-employed-borrowers", "investment-properties", "jumbo-loans" ], "domainSpecificKnowledge" : [ "Mortgage underwriting", "Agency guidelines", "Investor overlays", "Credit policies", "Layered risk", "Non-standard income", "Non-QM transactions", "RESPA", "TILA", "ECOA", "Fair Lending", "Conventional loans", "FHA loans", "VA loans", "USDA loans", "Non-QM loans", "Self-employed borrowers", "Investment properties", "Jumbo loans" ], "toolProficiency" : [ "Byte Pro", "Encompass" ], "communicationSkills" : "Written communication; Verbal communication; Underwriting decisions", "qualificationsBasic" : "10+ years mortgage underwriting experience, 7+ years managing underwriting teams, DE certification, SAR certification, Ability to obtain NMLS registration", "qualificationsPreferred" : "Bachelor's in Finance, Bachelor's in Business, Knowledge of Non-QM underwriting, Knowledge of jumbo underwriting, Knowledge of broker transactions", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who We Are Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending, helping homebuyers save thousands of dollars. Our AI-driven customer experience makes the lending process faster, less frustrating, and more affordable. By passing these savings directly to homebuyers, we eliminate excessive fees and inflated rates that cost Americans billions each year. Backed by top-tier venture investors, including Ribbit, Citi Ventures, NFX and Progressive Insurance, Tomo is poised to become one of the most valuable fintech startups of our generation. Location: New York City (NYC) Office Schedule: In-office Monday–Wednesday; remote flexibility Thursday–Friday ABOUT THE ROLE Tomo is expanding our mortgage operations team and seeking an exceptional Underwriting & Credit Policy Director to lead these functions. In this pivotal role, you will oversee a high-performing mortgage underwriting and risk team. You have been instrumental in building the architecture and foundation for multiple high growth mortgage lenders. You revel in both the craft of underwriting and the grind of building and leading. You are a systems thinker who embraces first principles - we have no aloof executives at Tomo, we are all doers and thinkers. KEY RESPONSIBILITIES - Leadership & Team Management: - Evolve the architecture of our high velocity process driving precision and speed. - Foster a culture of accountability, continuous learning, and high performance. - Underwriting Oversight: - Direct the underwriting operations, ensuring loan decisions are made in accordance with agency guidelines (FNMA, FHLMC, FHA, VA), investor overlays, and Tomo's internal credit policies. - Maintain high standards of accuracy, completeness, and sound risk assessment. - Continue to develop a team of excellent leaders - Credit Risk Management: - Evaluate and approve complex loan files, including those with layered risk, non-standard income documentation, and non-QM transactions. - Establish and enforce credit risk tolerance levels in alignment with company objectives. - Policy & Compliance: - Ensure full compliance with federal and state regulations, including RESPA, TILA, ECOA, and Fair Lending requirements. - Maintain up-to-date knowledge of agency and investor guideline changes and disseminate updates across the underwriting team. - Collaboration & Communication: - Partner closely with Processing, Closing, Secondary Markets, and Sales leadership to resolve pipeline issues, provide underwriting guidance, and ensure smooth loan flow from application to close. - Process Improvement: - Identify and implement workflow enhancements to increase underwriting efficiency, reduce turn times, and improve decision consistency. - Champion adoption of technology and automation tools to support scalable growth. - Quality Assurance & Performance Management: - Establish and monitor KPIs including turn time, approval rates, suspense/decline rates, and post-close audit results. - Conduct regular file audits and provide targeted coaching to maintain quality benchmarks. - Training & Development: - Design and deliver ongoing training programs covering underwriting guidelines, credit analysis, documentation requirements, and regulatory updates. - Build a strong pipeline of underwriting talent. - Investor & Agency Relations: - Maintain productive relationships with agency representatives and investors. - Manage guideline exception requests and respond to audit findings, repurchase demands, or early payment defaults in a timely manner. REQUIRED SKILLS & QUALIFICATIONS - Underwriting Expertise: - Deep, comprehensive knowledge of conventional, FHA, VA, USDA, and Non-QM underwriting guidelines, with experience underwriting complex transactions including self-employed borrowers, investment properties, and jumbo loans. - Leadership: - Proven track record of leading and growing underwriting teams, with the ability to set clear expectations, provide meaningful feedback, and inspire a culture of excellence and accountability. - Credit & Risk Analysis: - Strong analytical skills with the ability to evaluate complex financial profiles, assess layered risk, and make sound, defensible credit decisions aligned with policy and market conditions. - Communication: - Excellent written and verbal communication skills with the ability to convey complex underwriting decisions clearly to processors, loan officers, borrowers, and senior leadership. - Regulatory Knowledge: - Thorough understanding of applicable federal and state mortgage regulations including Fair Lending, RESPA, TILA, ECOA, and all relevant agency guidelines. - Detail Orientation: - Exceptional attention to detail with a commitment to decision accuracy, documentation integrity, and consistent policy application. - Technology Savvy & Future State Thinking: - Proficiency in leveraging underwriting technology platforms and a forward-thinking mindset toward automation, AI-assisted decisioning, and process innovation. PREFERRED QUALIFICATIONS - Bachelor's Degree in Finance, Business, or a related field - 10+ years of mortgage underwriting experience, with significant focus on purchase transactions - 7+ years of experience managing or directing a mortgage underwriting team - DE (Direct Endorsement) and SAR (Supervised Automatic Reviewer) certifications strongly preferred - Ability to obtain and maintain NMLS registration - Experience with Byte Pro, Encompass, or comparable LOS platforms - Knowledge of Non-QM, jumbo, and broker transaction underwriting - Experience responding to investor repurchase demands and agency audits Employee Benefits We strive to anticipate your needs in order for you to be a healthy, motivated, and happy team member. We provide a variety of competitive benefits including (but not limited to): - Equity Ownership: All teammates receive stock options—we win together - Comprehensive Medical, Dental, and Vision plans for you and your dependents with some plans 100% covered - Work-life balance and a generous paid time off policy - In order to support teammates who become parents, Tomo Mortgage provides paid parental leave - 401(k) retirement plan", "summaryDescription" : "Underwriting & Credit Policy Director at Tomo. Skills: Underwriting, Credit policy, Risk management, Team leadership. Evolve high velocity process architecture. 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"fb26d6ceacbbec41e487bad46bdbedbf471226903c07735b0f8640b83cb64a3c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/nscaleoperationsukltd/jobs/4843016101", "externalId" : "4843016101", "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "experienceLevel" : "Director", "technicalSkills" : "NetSuite", "professionalSkills" : [ "System design", "Process optimization", "Automation", "System configuration", "Workflow configuration", "Data integration", "Master data management", "Internal controls", "Segregation of duties" ], "hardSkillsList" : [ "System administration", "Process automation", "Workflow design", "Data integrity", "System integration", "User access management", "Change management" ], "softSkillsList" : [ "Ownership", "Accountability", "Openness", "Transparency", "Troubleshooting" ], "hardSkills" : [ { "name" : "System administration", "level" : "intermediate" }, { "name" : "Process automation", "level" : "intermediate" }, { "name" : "Workflow design", "level" : "intermediate" }, { "name" : "Data integrity", "level" : "intermediate" }, { "name" : "System integration", "level" : "intermediate" }, { "name" : "User access management", "level" : "intermediate" }, { "name" : "Change management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Ownership" }, { "name" : "Accountability" }, { "name" : "Openness" }, { "name" : "Transparency" }, { "name" : "Troubleshooting" } ], "majorSkills" : "Finance systems enablement, NetSuite administration, System optimization", "majorSkillsList" : [ "Finance systems enablement", "NetSuite administration", "System optimization" ], "coreResponsibilities" : "Lead design workshops, Support design workshops, Coordinate design decisions, Formulate vision for partners, Translate business model, Review system integrator designs, Rationalise system designs, Define minimum viable go-live, Define phased roadmap, Collaborate on process optimization, Collaborate on automation, Collaborate on usability improvement, Collaborate on performance improvement, Drive approval workflows, Drive system controls, Drive automation, Identify process improvements, Implement process improvements, Lead new system improvements, Support new system improvements, Evaluate NetSuite releases, Recommend new functionality, Maintain enhancement backlog, Maintain optimisation backlog, Manage reporting data sets, Manage dashboards, Set up user roles, Manage user access, Maintain user roles, Manage sandbox environments, Manage improvement roadmap, Coordinate releases, Coordinate production issues, Support master data updates, Document system changes, Monitor data integrity, Identify data inconsistencies, Identify structural issues, Support integration design, Support integration technical aspects, Define NetSuite role, Partner in vendor selection, Partner in system scoping, Maintain SOX compliance configurations, Ensure user access controls documented, Ensure change management processes documented, Support audit requests", "teamCollaboration" : "Business stakeholders; Master data team; IT stakeholders; System stakeholders; NetSuite Administrator(s); External partners; Data teams; Platform teams; Controls teams; System integrators", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Operational accounting; Procure-to-pay; Record-to-report; Intercompany accounting; Close activities; SOX compliance; Segregation of duties; ERP systems", "domainList" : [ "operational-accounting", "procure-to-pay", "record-to-report", "intercompany-accounting", "close-activities", "sox-compliance", "segregation-of-duties", "erp-systems" ], "domainSpecificKnowledge" : [ "Operational accounting", "Procure-to-pay", "Record-to-report", "Intercompany accounting", "Close activities", "SOX compliance", 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"Onsite", "rawDescription" : "About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. About the Role We are hiring a Director, Finance Systems Enablement to own the design and optimization of Finance & Accounting systems with a core focus on Oracle NetSuite within our operational accounting technology environment. This role sits within Accounting and Reporting and reports to the Senior Director, Accounting Systems. You will serve as the hands-on system expert responsible for maintaining, enhancing, and continuously improving NetSuite in support of key operational accounting processes, including procure-to-pay, record-to-report, intercompany, and close activities. You’ll work closely with Accounting, the master data team, IT, and other system stakeholders to translate accounting requirements into effective system configurations, workflows, reporting, roles, permissions, and automation. This is a critical role for ensuring the ongoing health, performance, optimisation, and control integrity of NetSuite itself. Your work will directly improve system reliability, strengthen controls, reduce manual effort, and help accounting teams operate with greater accuracy and visibility as Nscale continues to scale. What you'll be doing System Design Lead or support on internal design workshops for finance systems with business stakeholders. Coordinate with key business stakeholders on important finance system key design decisions and formulate the Nscale vision towards external implementation partners. Translate Nscale’s business model into simple, scalable system configurations that avoid unnecessary customization. Review, challenge, and rationalise existing system integrator designs to remove complexity and technical debt. Define a minimum viable go-live and a phased roadmap that supports rapid scaling without over-engineering. System Optimisation & Automation Collaborate with NetSuite Administrator(s) and external partners on process optimization, automation, usability and performance improvement. Drive robust structures for approval workflows, system controls, and automation. Identify and implement process improvements within NetSuite to reduce manual work and increase accuracy. Lead or support on any aspect (Design, Build, Training & Testing or Hypercare) of new finance system improvements or implementations Evaluate NetSuite releases, recommend beneficial new functionality, and maintain a structured backlog of enhancements and optimisation initiatives. NetSuite Administration Partner with key accounting stakeholders to centrally manage targeted reporting data sets and dashboards for internal reporting purposes. Set up a robust structure for NetSuite user roles that balances SoD and data security. Working together with NetSuite administrator(s) to manage user access and maintain user roles. Manage sandbox environments, internal NetSuite improvement roadmap and coordinate releases of new functionality to production. Coordinate with internal stakeholders and external system integrators for high-impacting NetSuite production issues. Master Data Management & Integration Design Support controlled master data updates and ensure proper documentation of system changes. Monitor data integrity and identify inconsistencies or structural issues. Support design & technical aspects of integrations between NetSuite and upstream/downstream systems. Work closely with data and platform teams to define NetSuite’s role as a system of record within a broader data architecture. Partner with accounting and controls teams in the vendor selection and scoping of new finance systems. Controls, Compliance & Enhancements Maintain system configurations that support SOX compliance. Ensure user access controls and change management processes are properly documented. Support audit requests related to NetSuite configuration and access. Maintain documentation for customisations, workflows, and system architecture. About You 10+ years of hands-on NetSuite administration experience. Strong understanding of operational accounting processes, including P2P, R2R, intercompany, and close. Experience configuring workflows, roles, saved searches, dashboards, and custom fields. Strong understanding of internal controls and segregation of duties within ERP systems. Experience supporting SOX-compliant environments preferred. Highly detail-oriented with strong troubleshooting skills. Comfortable working cross-functionally with Accounting, IT, and system stakeholders. Experience in high-growth, multi-entity environments preferred. What we can offer you At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive compensation package (base + bonus + equity), with performance reviews every 12 months. \uD83D\uDE80 Join one of the fastest-growing AI infrastructure companies — your chance to directly shape how global AI capacity is planned and deployed. ✨ Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy — always with our full support. Human-First Flexibility: We treat you as humans first. \uD83E\uDEF6\uD83C\uDFFD Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Equal Opportunities Statement We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. Salary Range Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.", "summaryDescription" : "Director, Finance Systems Enablement at Nscale. Skills: Finance systems enablement, NetSuite administration, System optimization. Lead design workshops. Support design workshops", "postedDate" : "2026-06-12T22:00:49.462", "createdAt" : "2026-06-12T22:00:49.462", "lastUpdated" : "2026-06-15T02:06:36.806", "ingestTimestamp" : "2026-06-12T22:00:49.462", "mongoId" : "6a2c5f3f74d8ee00a08ea4f1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "System administration", "Process automation", "Workflow design", "Data integrity", "System integration", "User access management", "Change management", "Ownership", "Accountability", "Openness", "Transparency", "Troubleshooting", "Finance systems enablement", "NetSuite administration", "System optimization", "System design", "Process optimization", "Automation", "System configuration", "Workflow configuration", "Data integration", "Master data management", "Internal controls", "Segregation of duties", "Roadmap planning", "Operational accounting", "Procure-to-pay", "Record-to-report", "Intercompany accounting", "Close activities", "SOX compliance", "ERP systems", "Oracle NetSuite" ], "skillCount" : 33, "jobCategory" : "finance", "jobSubcategory" : "accounting-&-reporting", "dataQualityScore" : 0.8888889, "_score" : 885.6648, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "69d059fd2beec4dd3dbf3826", "title" : "Director, Information Technology (IT) Service Design", "company" : "EOHHS", "industry" : "Government", "salary" : { "min" : 175000.0, "max" : 245000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director, IT Service Design in Wakefield, United States, adjusted for government industry and company size." }, "location" : "Massachusetts-Wakefield", "locations" : [ "Massachusetts-Wakefield", "Information Systems and Technology", "Exec Office Of Health and Human Services, Full-time, Full-time" ], "timestamp" : "2026-06-15T07:00:53.043", "fingerprint" : "3c8c788a1169fbc1e3f9f552fe5838fcaebe8428b938ba8d1f0acd9909a7c634", "source" : "taleo", "language" : "en", "applyUrl" : "https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=1077395", "externalId" : "1077395", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Wakefield", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "42.5064840,-71.0728306" } ], "locationText" : "Wakefield, Massachusetts, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "IT service design, Service management", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Systems thinking", "Workflow automation", "Process architecture", "Service delivery" ], "hardSkillsList" : [ "Process design", "Workflow design", "Digital automation" ], "hardSkills" : [ { "name" : "Process design", "level" : "intermediate" }, { "name" : "Workflow design", "level" : "intermediate" }, { "name" : "Digital automation", "level" : "intermediate" } ], "majorSkills" : "Service design, Process architecture, Workflow automation", "majorSkillsList" : [ "Service design", "Process architecture", "Workflow automation" ], "coreResponsibilities" : "Define IT service design framework, Design end-to-end service processes, Develop standardized service design patterns, Build automated workflows, Maintain digital processes, Implement self-guided process frameworks, Define process performance metrics, Identify opportunities to reduce manual coordination, Establish governance processes, Provide leadership on service management practices, Promote process discipline, Develop documentation, Develop training materials, Develop playbooks", "teamCollaboration" : "Service owners; Engineering teams; Enterprise architecture; Security; Operations; Agency leadership; Distributed teams", "domainKnowledge" : "Health and human services; ITIL-aligned service design; ITIL-aligned service delivery", "domainList" : [ "health-and-human-services", "itil-aligned-service-design", "itil-aligned-service-delivery" ], "domainSpecificKnowledge" : [ "Health and human services", "ITIL-aligned service design", "ITIL-aligned service delivery" ], "toolProficiency" : [ "Workflow platforms", "Service management platforms" ], "specialRequirements" : "Travel to EHS offices", "outcomesObjectives" : "Ensure processes are efficient; Ensure processes are repeatable; Ensure processes are transparent; Ensure processes align with standards; Ensure service delivery is measurable; Ensure service delivery is continuously improving", "qualificationsBasic" : "7 years of IT administration experience, 3 years of IT management experience", "qualificationsPreferred" : "Expertise in process architecture, Expertise in workflow design, Expertise in digital automation platforms, Experience in public sector, Experience in healthcare, Experience in human service", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "The Executive Office of Health and Human Services (EOHHS) oversee expenditures of more than $22 billion annually and, as the largest secretariat in the Commonwealth, has approximately 22,000 employees serving nearly two million residents—about one in three people in Massachusetts. The mission of EOHHS is to provide effective leadership and management in the development and delivery of health and human services that promote health and safety, independence, and quality of life for individuals, families, and communities across the Commonwealth. EOHHS is seeking a Director of IT Service Design to lead the development of modern, scalable service delivery processes that enable a service-oriented IT operating model across a large, complex, and highly matrixed organization. Position Overview: The Director, IT Service Design is responsible for defining, designing, and implementing the business processes, governance structures, and digital workflows that enable the delivery of enterprise IT services across EOHHS agencies and programs. This role focuses on creating digitally enabled, automated, and scalable process frameworks that support the lifecycle of IT services—from intake and design through delivery, operations, and continuous improvement. The Director will translate strategic IT service objectives into clear, automated, and measurable workflows that coordinate work across multiple teams without heavy reliance on manual coordination or project management overhead. Success in this role requires strong expertise in process architecture, systems thinking, and workflow automation, ensuring that processes are digital-first, self-guiding, and embedded directly within enterprise platforms and tools. This leader will work closely with service owners, engineering teams, enterprise architecture, security, operations, and agency leadership to ensure processes are efficient, repeatable, transparent, and aligned with enterprise standards. The primary work location for this role will be at 178 Albion Street, Wakefield, MA 01880. The work schedule for this position is Monday thru Friday, 9:00AM to 5:00PM EST. This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed. The role may require travel to various EHS offices and locations in and around the greater Boston area. Key Responsibilities: IT Service Design & Process Architecture Define and implement the enterprise IT service design framework, ensuring alignment with EOHHS technology strategy and service management principles. Design scalable end-to-end service processes covering service intake, design, provisioning, lifecycle management, and retirement. Develop standardized service design patterns, templates, and governance mechanisms that enable consistency across agencies. Digital Workflow & Automation Build and maintain automated workflows and digital processes that support service delivery across distributed teams. Implement self-guided process frameworks with embedded approvals, notifications, and tracking. Partner with engineering and platform teams to ensure processes are embedded directly into enterprise tools and systems. Cross-Functional Coordination Collaborate with IT service owners, engineering teams, security, enterprise architecture, and operations to ensure processes support efficient service delivery. Coordinate service design activities across multiple agencies within EOHHS. Establish clear roles, responsibilities, and decision points within service delivery workflows. Governance & Continuous Improvement Define and track process performance metrics to ensure service delivery is measurable and continuously improving. Identify opportunities to reduce manual coordination and increase automation across IT operations. Establish governance processes that ensure consistency, compliance, and accountability across service delivery. Organizational Enablement Provide leadership and guidance on modern service management practices, including ITIL-aligned service design and delivery models. Promote a culture of process discipline, operational excellence, and digital-first service delivery. Develop documentation, training materials, and playbooks that enable teams to effectively adopt new processes. Preferred Qualifications: Strong expertise in process architecture, workflow design, and digital automation platforms. Ability to translate strategic goals into operational processes and digital workflows. Experience working in highly matrixed environments with multiple stakeholders and distributed teams. Strong collaboration, communication, and facilitation skills. Experience with workflow and service management platforms Desired Experience: Experience in public sector, healthcare, or human services environments. Experience supporting large-scale IT operations with multiple agencies or business units. Background in process automation, digital transformation, or service management modernization initiatives. Pre-Offer Process: A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #4. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) seven (7) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in IT administration or IT management, of which (B) at least three (3) years must have been in a managerial capacity. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. IT Manager IX", "summaryDescription" : "Director, Information Technology (IT) Service Design at EOHHS. Skills: Service design, Process architecture, Workflow automation. Define IT service design framework. Design end-to-end service processes", "createdAt" : "2026-06-14T07:52:27.097", "lastUpdated" : "2026-06-15T07:00:53.043", "ingestTimestamp" : "2026-06-14T07:52:27.097", "mongoId" : "69d059fd2beec4dd3dbf3826", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 245000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Process design", "Workflow design", "Digital automation", "Service design", "Process architecture", "Workflow automation", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Systems thinking", "Service delivery", "Health and human services", "ITIL-aligned service design", "ITIL-aligned service delivery", "Workflow platforms", "Service management platforms" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "_score" : 885.0506, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d97d174d8ee00a0c4e7de", "title" : "Director, Value Enablement & Optimization", "company" : "Mastercard", "industry" : "FinTech", "salary" : { "min" : 105000.0, "max" : 155000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Director, Value Enablement & Optimization in Lisbon, Portugal, adjusted for seniority, industry, and company size." }, "location" : "Lisbon, Portugal", "locations" : [ "Lisbon, Portugal" ], "timestamp" : "2026-06-15T22:43:57.580", "fingerprint" : "5e283863210e1bc2be4d406133c1c0f3bdd6ed2ae7f5eddf77f2b472819bf398", "source" : "workday", "language" : "en", "applyUrl" : "https://mastercard.wd1.myworkdayjobs.com/CorporateCareers/job/Lisbon-Portugal/Director--Value-Enablement---Optimization_R-280151", "externalId" : "R-280151", "industryFunction" : { }, "locationPoint" : "38.72509,-9.1498", "structuredLocations" : [ { "city" : "Lisbon", "country" : "Portugal", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "38.7077507,-9.1365919" } ], "locationText" : "Lisbon, Portugal", "employmentType" : "FULL_TIME", "minimumEducation" : "Master's degree", "experienceLevel" : "Director", "technicalSkills" : "SQL", "professionalSkills" : [ "Business analytics", "Pricing strategy", "Value quantification", "Data-driven insights", "Strategic planning" ], "hardSkillsList" : [ "Financial modeling", "Data analysis", "Pricing models" ], "softSkillsList" : [ "Leadership", "Mentoring", "Adaptability", "Problem-solving" ], "hardSkills" : [ { "name" : "Financial modeling", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Pricing models", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Adaptability" }, { "name" : "Problem-solving" } ], "majorSkills" : "Value quantification, Pricing strategy, Business analytics", "majorSkillsList" : [ "Value quantification", "Pricing strategy", "Business analytics" ], "coreResponsibilities" : "Quantify value creation drivers, Communicate value proposition to customers, Support pricing strategy development, Align pricing with business objectives, Oversee value quantification tools, Manage pricing tools, Manage pre-sales analytics tools, Evaluate tool effectiveness, Improve tool efficiency, Improve tool accuracy, Gather business requirements, Align tools with business needs, Integrate analytics solutions, Support go-to-market initiatives, Provide analytical tools, Provide analytical frameworks, Develop actionable insights, Deliver actionable insights, Create presentations, Create reports, Communicate tool value, Communicate tool impact, Lead a team, Mentor a team, Foster collaboration, Foster innovation, Foster continuous learning, Align with business goals, Drive team contribution", "teamCollaboration" : "Cross-functional teams; Global teams; Regional teams; Sales teams; Marketing teams; CSC teams; Finance teams", "projectManagementSkills" : [ "Strategic execution" ], "domainKnowledge" : "Core Payments services; Payment industry", "domainList" : [ "core-payments-services", "payment-industry" ], "domainSpecificKnowledge" : [ "Core Payments services", "Payment industry" ], "toolProficiency" : [ "Bloomberg Terminal", "Reuters Eikon", "FactSet" ], "communicationSkills" : "Present complex analytics; Present pricing insights; Executive presentations; Report creation", "continuousLearning" : "Continuous learning", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Drive customer engagement; Drive business growth; Deliver measurable impact; Deliver measurable client outcomes; Deliver measurable organizational outcomes", "qualificationsBasic" : "5+ years experience in business analytics, 5+ years experience in pricing strategies, Experience in leading business analytics, Experience in pricing strategies, Experience in pre-sales value quantification, Experience in developing scalable tools", "qualificationsPreferred" : "Advanced degrees in analytics, Advanced degrees in data science, Certifications in analytics, Certifications in data science", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Director, Value Enablement & Optimization ### Director, Revenue Optimization & Planning – Value Enablement & Optimization About Mastercard Mastercard is a global technology leader in the payments industry, committed to powering an inclusive, digital economy that benefits everyone, everywhere. By leveraging secure data, cutting-edge technology, and innovative solutions, we empower individuals, financial institutions, governments, and businesses to achieve their potential. Our culture is driven by our Decency Quotient (DQ), ensuring inclusivity, respect, and integrity guide everything we do. Operating across 210+ countries and territories, Mastercard is dedicated to building a sustainable world with priceless opportunities for all. ________________________________________ Position Overview This global role focuses on leading business analytics and pricing strategies to drive pre-sales value quantification and support the development of scalable tools. As Director, Value Quantification in the Revenue Optimization & Planning team in Core Payments, you will work at the heart of Mastercard’s business and enjoy a broad exposure to all its different aspects. You will work in a truly global context and focus on shaping and developing the Mastercard Value Quantification effort. As Director, Value Quantification, you will oversee the creation, optimization, and management of value quantification, pricing & Pre Sales Business analytics tools that help internal teams effectively communicate the value of Mastercard’s services to customers. You will lead initiatives to quantify service value, support the development of pricing strategies, Go To Market Initiatives and manage tools that enhance business decision-making. This role requires strong collaboration with cross-functional teams to ensure these tools meet business needs and deliver measurable impact, ultimately driving customer engagement and business growth. ________________________________________ Role Responsibilities 1\\. Value Quantification & Pricing Strategy • Lead initiatives to uncover and quantify the value creation drivers across Core Payments services, translating differentiated capabilities into measurable client cost reductions and/or revenue uplift. • Enable internal teams to effectively communicate and demonstrate the value proposition to customers. • Support the development and optimization of pricing strategies through data-driven insights, ensuring alignment with business objectives and market dynamics. • Act as a strategic partner to global and regional teams, ensuring alignment on goals and delivering measurable client and organizational outcomes. 2\\. Tool Development, Management & Process Optimization • Oversee the creation, optimization, and management of value quantification, pricing and pre-sales analytics tools, ensuring they enable internal teams to assess, communicate, and enhance service value to customers. • Continuously evaluate and improve the effectiveness of these tools, identifying opportunities for optimization to enhance efficiency, accuracy, and overall business impact. 3\\. Cross-Functional Collaboration & Go-To-Market Support • Collaborate with cross-functional teams (Sales, Marketing, CSC, Finance, etc.) to gather business requirements, align tools with business needs, and ensure seamless integration of analytics solutions into pre-sales workflows. • Support go-to-market initiatives by providing analytical tools and frameworks that enhance client engagement and contribute to business growth. 4\\. Insight Generation, Reporting & Stakeholder Communication • Develop and deliver actionable insights derived from business analytics and pricing models to inform strategic decision-making. • Create clear, compelling presentations and reports to communicate the value and impact of tools to senior leadership and internal stakeholders, ensuring effective tool adoption and usage. 5\\. Leadership & Team Development • Lead and mentor a high-performing team, fostering a culture of collaboration, innovation, and continuous learning. • Ensure alignment with Mastercard’s business goals and objectives, driving the team to contribute effectively to strategic initiatives and business outcomes. ________________________________________ All About This Role • Dual Expertise in Business Analytics & Product Management : Extensive experience in business analytics and pricing strategy, with a proven ability to quantify the value of services and develop data-driven insights that drive business growth. Skilled at developing and optimizing analytics tools that support pre-sales efforts and enhance decision-making. Comfortable overseeing the entire lifecycle of these tools, from ideation and development to deployment and optimization. • Pre-Sales & Pricing Strategy: Strong background in pre-sales processes and a deep understanding of pricing strategies. Ability to translate complex data into actionable insights to help internal teams communicate service value to customers and optimize pricing models. • Cross-Functional Collaboration: Exceptional ability to work with cross-functional teams, including Sales, Marketing, Product, and Customer Service Center leads, to gather requirements, align business needs, and ensure tools are impactful and scalable. Proven track record of driving alignment across teams and ensuring successful execution of initiatives. • Strategic Thinking & Execution: A strategic thinker with the ability to balance long-term vision with short-term execution. Ability to identify business opportunities, translate them into actionable plans, and deliver results that contribute to Mastercard’s overall success. • Effective Communication: Exceptional communication skills, with the ability to present complex analytics and pricing insights clearly to senior leadership and non-technical stakeholders. Able to create compelling presentations and reports that drive action and ensure effective tool adoption. • Leadership & Team Development: Strong leadership skills with a passion for mentoring and developing high-performing teams. Ability to foster a culture of collaboration, innovation, and continuous learning while ensuring alignment with business goals. • Adaptability & Problem-Solving: Comfortable navigating ambiguity and adapting to changing business needs and priorities. A dynamic problem-solver who thrives in fast-paced environments and drives impactful solutions. • Execution-Focused: A track record of delivering high-quality, scalable solutions on time and within scope, with a focus on driving measurable business outcomes and customer engagement. • A good sense of humour Education Master’s degree in Data Science, Computer Science, Engineering, Finance, Economics, Mathematics, or a related field. Advanced degrees or certifications in analytics, data science are preferred. ### ### **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.", "summaryDescription" : "Director, Value Enablement & Optimization at Mastercard. Skills: Value quantification, Pricing strategy, Business analytics. Quantify value creation drivers. Communicate value proposition to customers", "postedDate" : "2026-06-12T21:54:39.654", "createdAt" : "2026-06-14T21:54:39.633", "lastUpdated" : "2026-06-15T22:43:57.580", "ingestTimestamp" : "2026-06-14T21:54:39.633", "mongoId" : "6a2d97d174d8ee00a0c4e7de", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://mastercard.wd1.myworkdayjobs.com/CorporateCareers/job/Lisbon-Portugal/Director--Value-Enablement---Optimization_R-280151", "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Financial modeling", "Data analysis", "Pricing models", "Leadership", "Mentoring", "Adaptability", "Problem-solving", "Value quantification", "Pricing strategy", "Business analytics", "Data-driven insights", "Strategic planning", "Strategic execution", "Core Payments services", "Payment industry", "Bloomberg Terminal", "Reuters Eikon", "FactSet" ], "skillCount" : 18, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "executive", "dataQualityScore" : 1.0, "_score" : 881.45514, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6a8f74d8ee00a090c9d2", "title" : "Sr. Engineer, Virtual Technology Management", "company" : "ABACUS", "industry" : "Consulting", "salary" : { "min" : 145000.0, "max" : 210000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Engineer, Virtual Technology Management in the US Financial Services industry, adjusted for seniority and remote work." }, "location" : "Remote in US", "locations" : [ "Remote in US" ], "timestamp" : "2026-06-15T09:24:24.177", "fingerprint" : "1cacdd814f77e5975105e888d287b897a03bd8d5dd5901d5962e6667f3808091", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://abacustechnology.com/about/careers/current-vacancies/?gh_jid=7684071003", "externalId" : "7684071003", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Cloud services, Automation, AI, Microsoft 365, Azure, Identity management, Endpoint management, Active Directory, Windows Server, Exchange Online, Entra ID", "professionalSkills" : [ "Technology strategy", "Operational execution", "Service lifecycle management", "Executive communication", "Client relationship management" ], "hardSkillsList" : [ "Infrastructure planning", "Governance alignment", "Security operations", "Operational readiness", "Modernization strategy", "Technology adoption", "Risk identification", "Service gap analysis", "Continuous improvement" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Infrastructure planning", "level" : "intermediate" }, { "name" : "Governance alignment", "level" : "intermediate" }, { "name" : "Security operations", "level" : "intermediate" }, { "name" : "Operational readiness", "level" : "intermediate" }, { "name" : "Modernization strategy", "level" : "intermediate" }, { "name" : "Technology adoption", "level" : "intermediate" }, { "name" : "Risk identification", "level" : "intermediate" }, { "name" : "Service gap analysis", "level" : "intermediate" }, { "name" : "Continuous improvement", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Virtual Technology Management, Cloud Services, Cybersecurity, AI Enablement", "majorSkillsList" : [ "Virtual Technology Management", "Cloud Services", "Cybersecurity", "AI Enablement" ], "coreResponsibilities" : "Serve as operational technology partner, Align infrastructure, cloud, cybersecurity to business objectives, Translate strategic priorities into coordinated execution, Help clients operationalize technology initiatives, Support infrastructure planning, governance alignment, security, operational readiness,, Coordinate cross-functional delivery efforts, Guide clients through modernization initiatives, Support clients in evaluating and operationalizing emerging technologies, Identify opportunities to improve operational maturity, Proactively identify operational risks, Drive continuous improvement initiatives", "teamCollaboration" : "Internal Abacus teams; Client stakeholders; Engineering teams; Security teams; Professional services teams; Operations teams; AI teams; Client experience teams; Vendors", "projectManagementSkills" : [ "Coordination" ], "domainKnowledge" : "Regulated industries; Financial services; Hedge funds; Private equity; Asset managers; Family offices; Hybrid cloud environments; Enterprise infrastructure; Identity and access management; Infrastructure lifecycle management; AI enablement governance", "domainList" : [ "regulated-industries", "financial-services", "hedge-funds", "private-equity", "asset-managers", "family-offices", "hybrid-cloud-environments", "enterprise-infrastructure", "identity-and-access-management", "infrastructure-lifecycle-management", "ai-enablement-governance" ], "domainSpecificKnowledge" : [ "Regulated industries", "Financial services", "Hedge funds", "Private equity", "Asset managers", "Family offices", "Hybrid cloud environments", "Enterprise infrastructure", "Identity and access management", "Infrastructure lifecycle management", "AI enablement governance" ], "communicationSkills" : "Executive communication; Client communication", "continuousLearning" : "Online courses; Employee Certification Program", "innovationCreativity" : "Emerging technologies; AI-enabled solutions", "problemSolvingSkills" : "Risk identification; Service gap analysis; Continuous improvement", "specialRequirements" : "US work authorization", "outcomesObjectives" : "Improve operational maturity; Reduce risk; Drive technology adoption; Enhance resiliency; Enhance scalability; Enhance governance; Enhance automation; Enhance long-term technology effectiveness", "qualificationsBasic" : "Experience supporting financial services organizations, Ability to communicate effectively, Understanding of infrastructure, cloud, cybersecurity, Experience coordinating complex technical initiatives, Familiarity with regulated environments, Organizational, communication, and client relationship skills, Ability to operate independently", "qualificationsPreferred" : "Experience supporting hedge funds, private equity firms, RIAs, asset managers, and family offices, Understanding of modern Microsoft-centric infrastructure and cloud ecosystems, Experience supporting hybrid cloud and enterprise infrastructure environments, Knowledge of core Microsoft technologies, Familiarity with cybersecurity, identity and access management, Exposure to AI enablement, governance, automation, or operational modernization initiatives, Previous experience within MSP, MSSP, consulting, or strategic client advisory environments, Experience supporting highly regulated or security-sensitive environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Job Summary At Abacus Group, we believe the future of technology services in regulated industries will be defined by the ability to securely operationalize modern infrastructure, cybersecurity, cloud, automation, and AI, not simply deploy tools. The Virtual Technology Manager (VTM) serves as the strategic execution and operational orchestration partner for clients operating in highly regulated financial services environments, including hedge funds, private equity firms, RIAs, asset managers, and family offices. This role sits at the intersection of technology strategy, operational execution, cybersecurity, infrastructure modernization, cloud services, AI enablement, and service lifecycle management.The VTM works closely with client stakeholders and internal Abacus teams to transform strategic priorities into operational reality by coordinating execution, driving technology adoption, improving operational maturity, and reducing risk across complex client environments. Operating as a trusted technology advisor, the VTM helps align technology decisions to business outcomes while orchestrating delivery across engineering, security, professional services, operations, AI, and client experience teams. The ideal candidate combines strong technical depth, operational leadership, executive communication skills, and the ability to coordinate complex initiatives across multiple stakeholders and technologies. This role is ideal for someone looking to move beyond traditional infrastructure management and play a meaningful role in the modernization of technology operations within regulated industries. Key Responsibilities Serve as the primary operational technology partner for assigned financial services clients, helping align infrastructure, cloud, cybersecurity, operational platforms, and emerging technologies to business objectives Translate strategic priorities into coordinated execution across internal teams, vendors, and client stakeholders Help clients operationalize technology initiatives within regulated environments by supporting infrastructure planning, governance alignment, security, operational readiness, modernization, and adoption Coordinate cross-functional delivery efforts across engineering, security, infrastructure, AI, professional services, operations, and client experience teams Guide clients through modernization initiatives involving cloud platforms, cybersecurity, identity and access management, infrastructure lifecycle management, automation, collaboration platforms, and operational tooling Support clients in evaluating and operationalizing emerging technologies, including AI-enabled solutions, in a secure, governed, and scalable manner Identify opportunities to improve operational maturity, resiliency, scalability, governance, automation, and long-term technology effectiveness Proactively identify operational risks, technical debt, recurring issues, and service gaps while driving continuous improvement initiatives Ideal Candidate Profile Strong experience supporting financial services organizations within a managed services, consulting, or enterprise technology environment Ability to communicate effectively with both technical teams and executive stakeholders Strong understanding of infrastructure, cloud, cybersecurity, and operational service delivery Experience coordinating complex technical initiatives across multiple teams and vendors Familiarity with regulated environments and compliance-driven operational models Strong organizational, communication, and client relationship skills Ability to operate independently while driving accountability across matrixed teams Interest in AI, automation, and emerging operational technologies Preferred Experience Experience supporting financial services organizations, including hedge funds, private equity firms, RIAs, asset managers, and family offices Strong understanding of modern Microsoft-centric infrastructure and cloud ecosystems, including Microsoft 365, Azure, identity, collaboration, and endpoint management platforms Experience supporting hybrid cloud and enterprise infrastructure environments across servers, networking, identity, security, and operational platforms Strong knowledge of core Microsoft technologies, including Active Directory, Windows Server, Exchange Online, and Entra ID Familiarity with cybersecurity, identity and access management, operational modernization, infrastructure lifecycle management, and governance-driven technology environments Exposure to AI enablement, governance, automation, or operational modernization initiatives preferred Previous experience within MSP, MSSP, consulting, or strategic client advisory environments preferred Experience supporting highly regulated or security-sensitive environments strongly preferred Why Join Abacus Technology services are undergoing a major shift as AI, cloud transformation, cybersecurity, automation, and other emerging technologies continue to reshape regulated industries. Organizations are under increasing pressure to modernize their environments, improve operational maturity, reduce risk, and support evolving business demands in a secure and scalable way. At Abacus Group, we serve as a strategic technology partner for financial services and healthcare organizations, helping clients modernize, secure, operate, and continuously improve complex technology environments. This role offers the opportunity to work directly with sophisticated financial services clients while helping drive infrastructure modernization, cybersecurity maturity, operational effectiveness, and the adoption of emerging technologies like AI across highly regulated environments. If you want to help regulated organizations operationalize the future of technology, we should talk. The Benefits of Working for Abacus:  Competitive compensation Exposure to diverse array of technologies Part of a supportive, friendly team of experienced technicians that aim to deliver exceptional service Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO Opportunities to further technical education through online courses and Employee Certification Program This position requires current U. S. work authorization. The company is unable to sponsor or assume sponsorship of an employment visa at this time.", "summaryDescription" : "Sr. Engineer, Virtual Technology Management at ABACUS. Skills: Virtual Technology Management, Cloud Services, Cybersecurity, AI Enablement. Serve as operational technology partner. Align infrastructure, cloud, cybersecurity to business objectives", "postedDate" : "2026-06-14T04:09:53.905", "createdAt" : "2026-06-14T04:09:53.905", "lastUpdated" : "2026-06-15T09:24:24.177", "ingestTimestamp" : "2026-06-14T04:09:53.905", "mongoId" : "6a2c6a8f74d8ee00a090c9d2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 145000, "salaryAnnualMax" : 210000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Infrastructure planning", "Governance alignment", "Security operations", "Operational readiness", "Modernization strategy", "Technology adoption", "Risk identification", "Service gap analysis", "Continuous improvement", "Leadership", "Virtual Technology Management", "Cloud Services", "Cybersecurity", "AI Enablement", "Technology strategy", "Operational execution", "Service lifecycle management", "Executive communication", "Client relationship management", "Coordination", "Regulated industries", "Financial services", "Hedge funds", "Private equity", "Asset managers", "Family offices", "Hybrid cloud environments", "Enterprise infrastructure", "Identity and access management", "Infrastructure lifecycle management", "AI enablement governance" ], "skillCount" : 31, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 881.30066, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca3ba74d8ee00a09ad621", "title" : "Director of Workplace Technology", "company" : "Hasbro", "industry" : "Technology", "salary" : { "min" : 216200.0, "max" : 324300.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Renton, Washington, United States", "locations" : [ "Renton", "Washington", "United States" ], "certifications" : [ "ITIL v4 Foundation certification" ], "timestamp" : "2026-06-15T10:22:28.696", "fingerprint" : "ea837e839a8ebed0ad86ba5657d6636168fa43b321029066e2f5f62bd23a1a6a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/hasbro/jobs/4267799009", "externalId" : "4267799009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Renton", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.4799078,-122.2034496" } ], "locationText" : "Renton, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 10, "experienceLevel" : "Director", "technicalSkills" : "ITSM, ITIL, Endpoint management, AV systems, Hardware asset management, Software asset management, Microsoft Intune, Jamf, SCCM, Automation, AI tooling, Intelligent workflows", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Service quality improvement", "Technology roadmap development", "Budget ownership", "Budget management", "Procurement", "Vendor negotiation", "Contract lifecycle management" ], "hardSkillsList" : [ "IT asset management", "Service desk operations", "Endpoint management", "AV systems operation", "Budget management" ], "softSkillsList" : [ "Customer-centricity" ], "hardSkills" : [ { "name" : "IT asset management", "level" : "intermediate" }, { "name" : "Service desk operations", "level" : "intermediate" }, { "name" : "Endpoint management", "level" : "intermediate" }, { "name" : "AV systems operation", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer-centricity" } ], "majorSkills" : "Workplace Technology, IT Operations, Service Desk Management, Endpoint Management", "majorSkillsList" : [ "Workplace Technology", "IT Operations", "Service Desk Management", "Endpoint Management" ], "coreResponsibilities" : "Lead global teams, Lead multi-regional teams, Lead Helpdesk functions, Lead Service Desk functions, Lead End-User Computing functions, Manage enterprise scale IT, Manage endpoint management platforms, Define service level agreements, Meet service level agreements, Handle customer issues, Drive improvements in service quality, Develop multi-year technology roadmap, Apply automation to reduce toil, Apply AI tooling to reduce toil, Apply intelligent workflows to reduce toil, Reduce operational toil in service desk, Reduce operational toil in endpoint management, Reduce operational toil in asset administration, Build leverage into team, Own multi-million dollar budgets, Manage multi-million dollar budgets, Negotiate with vendors, Manage vendor contracts", "teamCollaboration" : "Geographically dispersed teams; Multiple regions and cultures; Cross-functional teams; VP/CTO-level collaborators", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "ITSM; ITIL; Endpoint management; AV systems; Hardware asset management; Software asset management; ITAM; SAM; Hybrid workplace; Smart building technology; Digital employee experience", "domainList" : [ "itsm", "itil", "endpoint-management", "av-systems", "hardware-asset-management", "software-asset-management", "itam", "sam", "hybrid-workplace", "smart-building-technology", "digital-employee-experience" ], "domainSpecificKnowledge" : [ "ITSM", "ITIL", "Endpoint management", "AV systems", "Hardware asset management", "Software asset management", "ITAM", "SAM", "Hybrid workplace", "Smart building technology", "Digital employee experience" ], "toolProficiency" : [ "ITAM tools", "SAM tools", "Microsoft Intune", "Jamf", "SCCM" ], "communicationSkills" : "Effective communication; Roadmap communication", "innovationCreativity" : "Apply automation; Apply AI tooling; Apply intelligent workflows", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Issue resolution", "outcomesObjectives" : "Meet SLAs; Drive measurable improvements in service quality", "qualificationsBasic" : "10+ years IT experience, 5+ years senior leadership, Lead Helpdesk functions, Lead Service Desk functions, Lead End-User Computing functions, Enterprise scale experience, 5,000+ end users, ITSM/ITIL knowledge, Endpoint management knowledge, AV systems knowledge, Hardware asset management knowledge, Software asset management knowledge, Lead geographically dispersed teams, Experience with ITAM tools, Experience with SAM tools, Experience with modern endpoint platforms, Define and meet SLAs, Handle customer issues, Drive measurable improvements, Communicate effectively with audiences, Produce multi-year technology roadmap, Apply automation to reduce toil, Apply AI tooling to reduce toil, Apply intelligent workflows to reduce toil, Reduce operational toil in service desk, Reduce operational toil in endpoint management, Reduce operational toil in asset administration, Own multi-million dollar budgets, Manage multi-million dollar budgets", "qualificationsPreferred" : "Bachelor's degree in IT, Bachelor's degree in Computer Science, Bachelor's degree in Business, Master's degree or equivalent, ITIL v4 Foundation certification, Experience in high-growth environment, Experience in global technology environment, Experience in enterprise environment, Familiarity with enterprise procurement, Familiarity with vendor negotiation, Familiarity with contract lifecycle management, Exposure to hybrid workplace build, Exposure to smart building technology, Exposure to digital employee experience platforms, Comparable experience to DEX platforms", "rawDescription" : "We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Step Into the Multiverse: Your Next Adventure Starts Here At Wizards of the Coast, we harness the power of imagination and connection to create unforgettable experiences. We create entertainment that inspires creativity, sparks passion, forges friendships, and fosters communities around the globe. In every pursuit our mission is to inspire a lifetime love of games. Whether it's through the strategic depth of Magic: The Gathering®, the rich storytelling of Dungeons cultivate a culture of accountability, continuous improvement, and customer-centricity across all functions and geographies. WHAT YOU'LL BRING 10+ years of dynamic IT experience, with at least 5 years in a senior leadership role leading global or multi-regional teams Demonstrated success leading Helpdesk, Service Desk, or End-User Computing functions at enterprise scale (5,000+ end users) Extensive knowledge in at least two of the following areas: ITSM/ITIL, endpoint management, AV systems, hardware/software asset management Demonstrated ability to lead geographically dispersed teams across multiple regions and cultures A background in ITAM/SAM tools and processes Experience with modern endpoint management platforms (Microsoft Intune, Jamf, SCCM, or equivalent) Track record of defining and meeting SLAs, handling customer issues, and driving measurable improvements in service quality Communicating effectively with audiences from hands-on technicians to VP/CTO-level collaborators is required. You must have the credibility to produce a multi-year technology roadmap that people use. Demonstrated experience applying automation, AI tooling, or intelligent workflows to reduce operational toil in service desk, endpoint management, or asset administration functions with a bias toward building leverage into the team rather than scaling through headcount. Strong financial competence with experience owning and managing multi-million dollar budgets NICE TO HAVE Bachelor's degree or equivalent experience in Information Technology, Computer Science, Business, or a related field (Master's degree or equivalent experience a plus) ITIL v4 Foundation certification or higher Experience in a high-growth, global technology or enterprise environment Familiarity with enterprise procurement, vendor negotiation, and contract lifecycle management Exposure to hybrid workplace build, smart building technology, or digital employee experience (DEX) platforms or comparable experience External community presence — industry working groups, published writing, conference participation, or similar Compensation and benefits may vary based on location and role. At Wizards, we believe in the magic of diversity—great ideas come from unique perspectives. We are committed to building an inclusive, welcoming workplace where everyone belongs. Wizards is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, or any other legally protected status. Wizards will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact your recruiter or coordinator. #Wizards  The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $216,200—$324,300 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.", "summaryDescription" : "Director of Workplace Technology at Hasbro. Skills: Workplace Technology, IT Operations, Service Desk Management, Endpoint Management. Lead global teams. Lead multi-regional teams", "postedDate" : "2026-06-14T09:28:39.139", "createdAt" : "2026-06-14T09:28:39.139", "lastUpdated" : "2026-06-15T10:22:28.696", "ingestTimestamp" : "2026-06-14T09:28:39.139", "mongoId" : "6a2ca3ba74d8ee00a09ad621", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 216200, "salaryAnnualMax" : 324300, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "IT asset management", "Service desk operations", "Endpoint management", "AV systems operation", "Budget management", "Customer-centricity", "Workplace Technology", "IT Operations", "Service Desk Management", "Endpoint Management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Service quality improvement", "Technology roadmap development", "Budget ownership", "Procurement", "Vendor negotiation", "Contract lifecycle management", "Roadmap planning", "ITSM", "ITIL", "AV systems", "Hardware asset management", "Software asset management", "ITAM", "SAM", "Hybrid workplace", "Smart building technology", "Digital employee experience", "ITIL v4 Foundation certification", "ITAM tools", "SAM tools", "Microsoft Intune", "Jamf", "SCCM" ], "skillCount" : 40, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "_score" : 880.7835, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5f3f74d8ee00a08ea502", "title" : "Director of Technology Service Delivery", "company" : "Nscale", "salary" : { "min" : 145000.0, "max" : 210000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Technology Service Delivery in London, UK, adjusted for the technology industry and director-level seniority." }, "location" : "London", "locations" : [ "London" ], "certifications" : [ "ITIL v4 Expert certification" ], "timestamp" : "2026-06-14T22:22:40.377", "fingerprint" : "23a063b5a0b5e8b616fb83d76d988adf5e32dff7b8ad8bdd95e128b6e4c088a7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/nscaleoperationsukltd/jobs/4856825101", "externalId" : "4856825101", "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "experienceLevel" : "Director", "technicalSkills" : "SaaS", "professionalSkills" : [ "Service delivery", "Vendor management", "Contract management", "Budget management", "Category strategy", "Portfolio risk", "Unit economics" ], "hardSkillsList" : [ "Contractual rigor", "Commercial rigor", "Licensing management", "Cost management" ], "softSkillsList" : [ "Executive presence", "Conflict resolution", "Negotiation", "Accountability", "Leadership" ], "hardSkills" : [ { "name" : "Contractual rigor", "level" : "intermediate" }, { "name" : "Commercial rigor", "level" : "intermediate" }, { "name" : "Licensing management", "level" : "intermediate" }, { "name" : "Cost management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Executive presence" }, { "name" : "Conflict resolution" }, { "name" : "Negotiation" }, { "name" : "Accountability" }, { "name" : "Leadership" } ], "majorSkills" : "Technology service delivery, Vendor ecosystem management, Corporate technology budget, Contractual obligations", "majorSkillsList" : [ "Technology service delivery", "Vendor ecosystem management", "Corporate technology budget", "Contractual obligations" ], "coreResponsibilities" : "Define service catalogue and experience standards, Lead IT service desk and end user support, Set SLAs and XLAs, Act as senior escalation point, Own major incidents, Partner with People, Finance, Legal, Security, Ensure corporate systems support needs, Set and report against savings targets, Own software licensing position, Approve and govern technology spend, Ensure alignment with contractual obligations, Build and maintain executive dashboards, Own root-cause analysis and remediation, Ensure vendors deliver remediation plans, Identify and drive automation investments, Champion adoption of XLAs", "teamCollaboration" : "Cross-functional teams; Executive stakeholders; Senior leadership", "domainKnowledge" : "End user computing; Identity and access; Collaboration and productivity; Business applications; Office connectivity; Managed service partners; AI development; GPU cloud", "domainList" : [ "end-user-computing", "identity-and-access", "collaboration-and-productivity", "business-applications", "office-connectivity", "managed-service-partners", "ai-development", "gpu-cloud" ], "domainSpecificKnowledge" : [ "End user computing", "Identity and access", "Collaboration and productivity", "Business applications", "Office connectivity", "Managed service partners", "AI development", "GPU cloud" ], "toolProficiency" : [ "ITSM platforms", "SaaS management platforms", "Identity providers", "MDM tooling" ], "communicationSkills" : "Executive presentations", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "10+ years corporate Operations and Technology experience, 3+ years leadership role owning function, team, budget, Proven experience running modern corporate technology estate, Demonstrated experience managing large corporate budgets, Deep experience as category owner or lead, Demonstrated experience as Obligation Manager, Track record advising and influencing C-suite, Expert-level experience negotiating, governing, enforcing SaaS agreements", "qualificationsPreferred" : "ITIL v4 Expert certification, Experience embedding XLAs alongside SLAs at scale, Background in high-growth technology or AI-native environments, Experience standing up corporate technology function in scale-up", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About The Role We are seeking a Director of Technology Service Delivery to lead the function that runs Nscale's corporate technology estate and the vendor ecosystem that powers it. This is a senior leadership role accountable for every piece of technology an Nscaler touches day-to-day: the laptop in their hands, the SaaS tools they log into, the identity platform that governs access, the meeting rooms they collaborate from, and the service desk they turn to when something breaks. You will own the full lifecycle of our corporate technology stack and the vendors that underpin it — end user computing, identity and access, collaboration and productivity, business applications, office connectivity, and the managed service partners that extend our team. You will carry direct responsibility for the corporate technology budget, act as Nscale's Obligation Manager for all corporate technology contracts, and set the strategy for how we scale internal technology services as the company grows. This role reports into senior leadership and will build and lead a growing team spanning IT service delivery, end user support, corporate systems, and vendor and licensing management. It requires a blend of executive presence, commercial acumen, contractual rigour, and the operational discipline to run a modern internal technology function at scale. What You'll Do Corporate Technology Service Delivery Define the service catalogue and experience standards that every Nscaler can expect, from onboarding day one, to daily support, to offboarding and hold the function accountable to them. Lead the internal IT service desk and end user support function, setting SLAs and XLAs that measure both responsiveness and the quality of the employee experience. Act as the most senior escalation point for executive and business-critical technology issues, personally owning major incidents affecting the wider company. Partner with People, Finance, Legal, and Security to ensure corporate systems support the needs of each function and scale with the business. Vendor, Category set and report against annual savings and value-recovery targets. Own Nscale's software licensing position end-to-end, ensuring compliance, avoiding shelfware, and managing true-ups, renewals, and audits. Approve and govern significant corporate technology spend commitments, ensuring alignment with contractual obligations, approved budgets, and Nscale's operating plan. Operational Visibility & Continuous Improvement Build and maintain executive-grade dashboards covering service desk performance, SaaS adoption and utilisation, vendor performance, obligation status, and budget health. Own root-cause analysis and remediation governance for any major technology incident, ensuring vendors deliver transparent, actionable, and time-bound remediation plans. Identify and drive automation, integration, and tooling investments that scale the corporate technology function as Nscale grows, including employee self-service, workflow automation, and AI-enabled support. Champion the adoption of XLAs alongside traditional SLAs so the function is measured on employee experience and outcomes, not just activity. About You Skills & Experience 10+ years of experience in corporate Operations and Technology, business technology, or internal service delivery, including at least 3 years in a leadership role owning a function, team, and budget. Proven experience running a modern corporate technology estate at scale, spanning end user computing, identity and access, collaboration and productivity, and SaaS business applications. Demonstrated experience managing large corporate budgets with direct cost-centre accountability, including software licensing and renewals. Deep experience as a category owner or category lead across corporate technology categories (SaaS, hardware, managed services, licensing). Demonstrated experience as an Obligation Manager or equivalent, operationalising complex commercial contracts and ensuring contractual commitments are tracked and enforced. Executive Presence: Track record of advising and influencing C-suite stakeholders and presenting to boards or executive committees. Contractual & Commercial Rigour: Expert-level experience negotiating, governing, and enforcing complex SaaS agreements, SLAs, OLAs, XLAs, and master service agreements. Conflict Resolution & Negotiation: Exceptional ability to hold vendors to account commercially and operationally while preserving long-term strategic partnerships. Data Driven: Fluent with ITSM platforms, SaaS management platforms, identity providers, MDM tooling, and contract lifecycle management systems. Mindset & Attributes Strategic & Commercial: You think in terms of category strategy, portfolio risk, and unit economics — not just tickets and incidents. Employee Experience First: You treat every Nscaler as your customer and measure your function on the quality of the experience you deliver. Polished & Professional: You represent the technology function with confidence at the most senior levels, internally and externally. Unflappable: You lead calmly and decisively through major incidents, commercial disputes, and executive escalations. Accountable: You own the last mile of delivery. If a vendor, budget line, or obligation fails, you treat it as yours to resolve. Builder: You are energised by building functions, teams, and frameworks from the ground up in a high-growth environment. Nice to Have ITIL v4 Expert certification, or equivalent governance and commercial qualifications. Experience embedding XLAs alongside traditional SLAs at scale. Background operating in high-growth technology or AI-native environments. Experience standing up a corporate technology or internal IT function inside a scale-up and scaling it through rapid growth. What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive package (base + equity) with reviews every 12 months. \uD83D\uDE80 Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. ✨ Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. Human-First Flexibility: We treat you as humans first. \uD83E\uDEF6\uD83C\uDFFD Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. Equal Opportunities Statement We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.", "summaryDescription" : "Director of Technology Service Delivery at Nscale. Skills: Technology service delivery, Vendor ecosystem management, Corporate technology budget, Contractual obligations. Define service catalogue and experience standards. Lead IT service desk and end user support", "postedDate" : "2026-06-12T22:10:23.509", "createdAt" : "2026-06-12T22:10:23.509", "lastUpdated" : "2026-06-14T22:22:40.377", "ingestTimestamp" : "2026-06-12T22:10:23.509", "mongoId" : "6a2c5f3f74d8ee00a08ea502", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Contractual rigor", "Commercial rigor", "Licensing management", "Cost management", "Executive presence", "Conflict resolution", "Negotiation", "Accountability", "Leadership", "Technology service delivery", "Vendor ecosystem management", "Corporate technology budget", "Contractual obligations", "Service delivery", "Vendor management", "Contract management", "Budget management", "Category strategy", "Portfolio risk", "Unit economics", "End user computing", "Identity and access", "Collaboration and productivity", "Business applications", "Office connectivity", "Managed service partners", "AI development", "GPU cloud", "ITIL v4 Expert certification", "ITSM platforms", "SaaS management platforms", "Identity providers", "MDM tooling" ], "skillCount" : 33, "jobCategory" : "engineering", "jobSubcategory" : "corporate-technology", "dataQualityScore" : 0.8888889, "_score" : 859.10724, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2cdf2574d8ee00a0a59e7e", "title" : "Senior Director, Technology", "industry" : "Technology", "salary" : { "min" : 235000.0, "max" : 350000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Director, Technology in Boston, United States, adjusted for seniority, industry, and onsite work mode." }, "location" : "Boston, MA", "locations" : [ "Boston, MA" ], "timestamp" : "2026-06-15T04:52:01.200", "fingerprint" : "27b7c1b382d7cfde81165d1f72f0416183926553af9d6f8036ca1b575e378062", "source" : "jazzhr", "language" : "en", "externalId" : "Sgf5irD0LE", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Boston, Massachusetts, United States", "experienceLevel" : "Director", "summaryDescription" : "Senior Director, Technology", "createdAt" : "2026-06-14T04:21:40.205", "lastUpdated" : "2026-06-15T04:52:01.200", "ingestTimestamp" : "2026-06-14T04:21:40.205", "mongoId" : "6a2cdf2574d8ee00a0a59e7e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 235000, "salaryAnnualMax" : 350000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Director", "dataQualityScore" : 0.44444445, "_score" : 835.0757, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.9 }, { "id" : "6a2cc3ad74d8ee00a0a0a17c", "title" : "SDE-T, Ringlink CS Technology Enablement", "company" : "Amazon.com Services LLC", "industry" : "Software Development, alexa and amazon devices", "salary" : { "min" : 143700.0, "max" : 194400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Hawthorne, California, USA", "locations" : [ "Hawthorne, California, USA" ], "timestamp" : "2026-06-15T23:19:58.161", "fingerprint" : "edf50ffe358a344f8035916ef94d279fc2312df095efe61cfc634fb01d7f9eeb", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10448083/apply", "externalId" : "55af949d-7805-44bf-b4a9-3cd0b2d4adfd", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hawthorne", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.9128272,-118.3426122" } ], "locationText" : "Hawthorne, California, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "workSiteFlexibility" : "onsite", "rawDescription" : "The Ring Blink Customer Service (RBCS) team's application complexity has grown significantly, now serving thousands of external users 24/7 across multiple integrated platforms. We're rapidly deploying AI across voice, chat, and self-service channels, but our AI capabilities ship faster than we can validate them manually, creating a critical gap in our quality assurance process. The current testing team is overwhelmed with manual testing efforts, causing delays in release cycles and increasing the risk of production issues. Key challenges include managing multiple parallel releases, ensuring comprehensive integration testing across four major systems, maintaining high availability requirements (99.9% uptime), and meeting strict security compliance standards. We are seeking a Software Development Engineer in Test to establish and own the automated quality layer using AccelQ and other Amazon internal test automation tools, enabling us to ship AI features with confidence instead of slowing down to manually test every model change. This role will implement robust automation frameworks, conduct thorough integration testing, and ensure quality across all platforms. Without this crucial hire, we risk increased production incidents, delayed AI feature releases, customer dissatisfaction, team burnout, and technical debt accumulation. This role will be instrumental in supporting our business objectives of maintaining high system reliability, ensuring secure transactions, and enabling faster time to delivery of new AI-powered features. Key job responsibilities Key job responsibilities The successful Software Development Test Engineer will be obsessed with customer experience and quality improvement. In this role, you will: Code Development & Delivery Write secure, stable, testable, maintainable code that consistently meets high quality standards Apply best practices in all aspects of software development and testing Test Automation & Framework Development Design, develop, and execute comprehensive test automation frameworks using AccelQ and Amazon internal test automation tools for web applications, APIs, and integrated systems Build scalable test automation solutions for Salesforce Lightning components, Amazon Connect flows, AI services, and AWS service integrations Use technology to validate and verify software, seeking input from team members on the best software test techniques to utilize Develop custom testing tools and utilities that enable the team to efficiently validate complex AI-powered workflows Create reusable test libraries and patterns that accelerate test development across the organization Establish automated validation pipelines for AI model outputs, conversation flows, and intent recognition accuracy Quality Transformation & Process Improvement Dive deep into testing methodologies to transform manual quality processes into highly automated quality solutions, specifically targeting AI validation bottlenecks Improve your team's automation of development, testing, and deployment processes using Amazon's internal testing ecosystem Design, develop, and execute automation test plans and reporting on test execution Coordinate test approaches, test cases, and test methodology with remote teams Drive continuous improvement in test coverage from current 65% to target 90%, with focus on AI-critical paths Transform manual AI testing processes into highly automated, reliable quality gates Integration & End-to-End Testing Own the end-to-end testing strategy across Salesforce, Amazon Connect, AI services, and AWS platforms Design and execute integration test suites that validate data flow and business logic across system boundaries Implement API testing frameworks for RESTful services and AWS service integrations Validate AI model outputs and ensure quality of AI-powered customer service features Automate the validation of modern user interfaces and cloud infrastructures Build automated testing for conversational AI flows, including edge cases and error scenarios Performance & Security Testing Conduct performance testing and capacity planning for high-traffic customer service applications and AI services Implement load testing strategies to validate system behavior under peak conditions, including AI service performance Implement security testing practices and validate compliance with Amazon security standards Establish performance benchmarks and regression testing for critical user journeys Create performance testing frameworks for AI services under varying load conditions Team Collaboration & Mentorship Communicate technical concepts and processes using clear, simple language and visuals Collaborate with development teams to shift testing left and implement test-driven development practices Work in Agile/Scrum development methodologies with cross-functional teams Collaborate with AI/ML teams to implement test-driven AI development practices Basic Qualifications: - 3+ years of non-internship professional software development testing experience - Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design - Experience in penetration testing and exploitability-focused vulnerability assessment - Experience in platform-level security mitigations and hardening for Linux and Windows - 1+ years of test automation frameworks and tools building experience - 4+ years of test automation frameworks and tools building experience - Knowledge of at least one object-oriented language (e.g., Java, Python) - Familiar with software engineering best practices for the full software development life cycle - Familiar with software test techniques and strategy - Familiarity with CI/CD frameworks, processes and tools for continuous testing and integration - Experience with both on-premises and cloud-based testing environments, preferably including AWS services Preferred Qualifications: - Knowledge of overall system architecture, scalability, reliability, and performance in a database environment - Experience with security in service-oriented architectures and web services - Experience with test automation framework or tools (e.g., Junit, TestNG, Selenium) - Experience with AccelQ or similar enterprise test automation platforms - Familiarity with Amazon internal test automation tools and testing frameworks - Knowledge of industry standard test automation tools and experience developing product test frameworks - Knowledge of scripting languages (bash, python, etc.) - Experience with open source tools and resources - Experience automating the validation of modern user interfaces and infrastructures - Experience communicating technical concepts and processes using clear, simple language and visuals - Experience in Agile or Scrum software development methodologies - Experience with Salesforce testing (Apex, Lightning Web Components, Salesforce APIs) - Familiarity with Amazon Connect or contact center platforms - Experience testing AI/ML systems and validating model outputs - Experience with AI model monitoring, A/B testing frameworks, and automated performance validation - Experience building quality gates for rapid AI deployment pipelines using enterprise automation tools - Knowledge of AI safety testing, bias detection, and automated compliance validation - Familiarity with CI/CD frameworks, processes, and tools for continuous testing and integration Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Hawthorne - 143,700.00 - 194,400.00 USD annually", "summaryDescription" : "SDE-T, Ringlink CS Technology Enablement at Amazon.com Services LLC", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-14T18:37:42.300", "lastUpdated" : "2026-06-15T23:19:58.161", "ingestTimestamp" : "2026-06-14T18:37:42.300", "mongoId" : "6a2cc3ad74d8ee00a0a0a17c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10448083/apply", "salaryAnnualMin" : 143700, "salaryAnnualMax" : 194400, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 830.3243, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2aa80d74d8ee00a06bf713", "title" : "Director Ops, Learning Process Enablement", "company" : "Lenmar Consulting Inc.", "industry" : "Education Management", "salary" : { "max" : 50.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Reston, VA, United States", "locations" : [ "Reston", "VA", "United States" ], "timestamp" : "2026-06-14T22:32:14.347", "fingerprint" : "2c84d9d7bfdadad67385869235a06a9bdddbe7e68d0b7441d23851091af91892", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/LenmarConsultingInc/744000131519439-director-ops-learning-process-enablement-max-50-hr-w2-", "externalId" : "744000131519439", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Reston", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "38.9532820,-77.3464516" }, { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Reston, Virginia, United States; United States", "employmentType" : "CONTRACT", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Confluence, JIRA, Articulate 360, Asana, Smartsheet, MS Project", "professionalSkills" : [ "Process management", "Program enablement", "Project management", "Instructional design", "Systems implementation", "Operational effectiveness", "Governance frameworks", "Workflow translation", "Enablement plans", "Change management" ], "hardSkillsList" : [ "Process automation", "Scalable governance", "Process optimization", "Workflow creation", "Enablement planning", "Change management methodology" ], "softSkillsList" : [ "Strategic thinking", "Relationship building", "Influence" ], "hardSkills" : [ { "name" : "Process automation", "level" : "intermediate" }, { "name" : "Scalable governance", "level" : "intermediate" }, { "name" : "Process optimization", "level" : "intermediate" }, { "name" : "Workflow creation", "level" : "intermediate" }, { "name" : "Enablement planning", "level" : "intermediate" }, { "name" : "Change management methodology", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Strategic thinking" }, { "name" : "Relationship building" }, { "name" : "Influence" } ], "majorSkills" : "Process automation, Project management, Communication, Operational effectiveness", "majorSkillsList" : [ "Process automation", "Project management", "Communication", "Operational effectiveness" ], "coreResponsibilities" : "Automate processes for simplicity, Bridge instructional design, Bridge systems implementation, Bridge operational effectiveness, Build scalable governance frameworks, Optimize learning systems, Optimize knowledge systems, Collaborate with cross-functional teams, Translate business processes into workflows, Translate business processes into enablement plans", "teamCollaboration" : "Cross-functional teams; Matrixed organization", "projectManagementSkills" : [ "Project management", "Program enablement" ], "domainKnowledge" : "Learning operations; Knowledge systems; AI integrations", "domainList" : [ "learning-operations", "knowledge-systems", "ai-integrations" ], "domainSpecificKnowledge" : [ "Learning operations", "Knowledge systems", "AI integrations" ], "toolProficiency" : [ "Confluence", "JIRA", "Articulate 360", "Asana", "Smartsheet", "MS Project", "LearnUpon" ], "communicationSkills" : "Stellar communication; Written communication; Verbal communication; Stakeholder facilitation", "continuousLearning" : "Learner's mindset; Commitment to growth; Welcoming diverse perspectives; Giving feedback; Receiving feedback; Iterative learning; User input; Applying new tools", "innovationCreativity" : "Innovator; Emerging technologies; AI-driven solutions; Experimentation", "problemSolvingSkills" : "Solving complex problems; Data-informed decisions", "specialRequirements" : "Travel 4-6 times a year, USC and GC only, No H1B, OPT, CPT EAD", "outcomesObjectives" : "Deliver high-impact learning solutions; Drive impact and excellence; Prioritize what matters most; Continuous improvement", "qualificationsBasic" : "5+ years experience, Authorization to work in the United States", "qualificationsPreferred" : "LMS platforms like LearnUpon experience, AI integrations experience, JIRA experience, Articulate 360 experience, Asana experience, Smartsheet experience, MS Project experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Education Reston, VA / Remote - ability to travel 4-6 times a year to Clients offices or on behalf of Client business. USC and GC only on W2 – No H1B, OPT, CPT EAD at this time This role is for someone who is strategic-minded and loves to automate processes for simplicity (they have technologists to do the tech work, but person is an innovator - project manager - stellar communicator. The center of the wheel as it relates to how CB delivers high-impact learning solutions. Selected candidate will bridge instructional design, systems implementation and operational effectiveness. Person must have stellar project management abilities and communication skills. About You Exceptional candidates can effectively speak to: · 5+ years of experience in learning operations, process management, program enablement, or project management within a matrixed organization. · Strong track record in building scalable governance frameworks and optimizing learning or knowledge systems (preferably LMS platforms like LearnUpon). · Demonstrated ability to collaborate with cross-functional teams and translate business processes into actionable workflows and enablement plans. · Proficiency in tools such as Confluence, JIRA, Articulate 360, and project management systems (e.g., Asana, Smartsheet, or MS Project). · Knowledgeable in content authoring tools with AI integrations and review processes. · Excellent written and verbal communication, stakeholder facilitation, and change management methodology and skills. · Strategic thinker with the ability to balance big-picture planning with tactical execution. · Proven ability to build relationships and influence others to action · The ability to travel 4-6 times a year to Clients offices or on behalf of Client business. · Authorization to work in the United States All roles require: · A passion for expanding educational and career opportunities and mission-driven work · Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively. · Clear and concise communication skills, written and verbal · A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. · A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. · A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success · Authorization to work in the United States ## Additional Information All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Director Ops, Learning Process Enablement at Lenmar Consulting Inc.. Skills: Process automation, Project management, Communication, Operational effectiveness. Automate processes for simplicity. Bridge instructional design", "postedDate" : "2026-06-10T18:42:44.000", "createdAt" : "2026-06-12T03:19:19.585", "lastUpdated" : "2026-06-14T22:32:14.347", "ingestTimestamp" : "2026-06-12T03:19:19.585", "mongoId" : "6a2aa80d74d8ee00a06bf713", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 104000, "hasSalary" : false, "allSkills" : [ "Process automation", "Scalable governance", "Process optimization", "Workflow creation", "Enablement planning", "Change management methodology", "Strategic thinking", "Relationship building", "Influence", "Project management", "Communication", "Operational effectiveness", "Process management", "Program enablement", "Instructional design", "Systems implementation", "Governance frameworks", "Workflow translation", "Enablement plans", "Change management", "Learning operations", "Knowledge systems", "AI integrations", "Confluence", "JIRA", "Articulate 360", "Asana", "Smartsheet", "MS Project", "LearnUpon" ], "skillCount" : 30, "jobCategory" : "other", "jobSubcategory" : "management", "dataQualityScore" : 0.8888889, "_score" : 821.15826, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2ca53f74d8ee00a09b5650", "title" : "Associate Director, Marketing Technology", "company" : "Gibson Dunn", "industry" : "Legal", "salary" : { "min" : 185000.0, "max" : 275000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director-level Marketing Technology role in New York, adjusted for the legal industry and company size." }, "location" : "New York", "locations" : [ "New York" ], "timestamp" : "2026-06-15T08:06:10.912", "fingerprint" : "6002ecf55adb5b3c214c130053a9a5e3fb0310ecc9d930853d5ad219a8749536", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/gibsondunn/jobs/4253422009", "externalId" : "4253422009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "AI, Automation, Analytics", "professionalSkills" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics" ], "hardSkillsList" : [ "Marketing technology", "Data analysis" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Marketing technology", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Marketing technology, AI, Automation", "majorSkillsList" : [ "Marketing technology", "AI", "Automation" ], "coreResponsibilities" : "Architect marketing technology function, Lead marketing technology function, Leverage AI, Leverage automation, Leverage analytics, Modernize marketing operations, Power client engagement, Power business development, Power brand growth, Transform client connections, Lead client experience transformation, Lead communications function transformation, Deliver exceptional work, Build marketing technology team, Mentor marketing technology team", "teamCollaboration" : "Partner with senior leaders; Partner with lawyers; Partner with professionals", "domainKnowledge" : "Client engagement; Business development; Brand growth; Client experience; B2B environment", "domainList" : [ "client-engagement", "business-development", "brand-growth", "client-experience", "b2b-environment" ], "domainSpecificKnowledge" : [ "Client engagement", "Business development", "Brand growth", "Client experience", "B2B environment" ], "toolProficiency" : [ "Power BI", "Tableau", "GA4" ], "innovationCreativity" : "AI-driven design solutions", "qualificationsBasic" : "Experience with APIs, Experience with data ecosystems, Experience with analytics tools, Experience with Power BI, Experience with Tableau, Experience with GA4", "workSiteFlexibility" : "Hybrid", "rawDescription" : "Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The firm’s work is distinguished by a unique combination of precision and vision. Based in New York, the Associate Director, Marketing Technology will architect and lead a best-in-class, global marketing technology function for Gibson Dunn. This leader will leverage AI, automation, and analytics to modernize marketing operations and power client engagement, business development, and brand growth. Combining strategic vision, technical fluency, and operational discipline, the Associate Director, Marketing Technology will transform how Gibson Dunn connects with clients through insight-driven marketing. Global Impact: Your work will define the marketing technology roadmap for a firm operating at the highest levels of law and business worldwide. Innovation at Scale: Lead the transformation of Client Experience and Communications function, leveraging cutting-edge tools—including AI-driven design solutions—to deliver exceptional work efficiently and strategically. Collaborative Culture: Partner with senior leaders, lawyers, and professionals across diverse practices and regions to bring bold ideas to life. Professional Growth: Build and mentor a world-class marketing technology team in a B2B environment. This role reports to the Chief Client Experience experienced with APIs, data ecosystems, and analytics tools (Power BI, Tableau, GA4). Governance retirement benefits; paid days off, including sick time, and vacation time; parental leave; basic life insurance; Flexible Spending Accounts; as well as discretionary, performance-based bonuses. #LI-Hybrid ______ For technical difficulties with our online application, please contact us at staffrecruiting@gibsondunn.com. Our recruiting support team will respond as soon as possible. ______ Gibson Dunn is committed to ensuring equal employment opportunities for all qualified applicants, including individuals with disabilities. We strive to ensure an inclusive and accessible hiring experience. The Firm will provide reasonable accommodations to qualified individuals with disabilities to enable participation in the application and recruitment process, unless doing so would impose an undue hardship, in accordance with applicable laws and regulations. If you require a reasonable accommodation to complete an application, participate in an interview, or otherwise take part in the recruitment process, please contact us at recruiting-accommodations@gibsondunn.com. Please note, this is a dedicated email inbox established exclusively to assist applicants with accommodation request related to the recruitment process. Inquiries about the status of an application or other non-accommodation matter will not receive a response.", "summaryDescription" : "Associate Director, Marketing Technology at Gibson Dunn. Skills: Marketing technology, AI, Automation. Architect marketing technology function. Lead marketing technology function", "postedDate" : "2026-06-14T04:13:57.836", "createdAt" : "2026-06-14T04:13:57.836", "lastUpdated" : "2026-06-15T08:06:10.912", "ingestTimestamp" : "2026-06-14T04:13:57.836", "mongoId" : "6a2ca53f74d8ee00a09b5650", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 185000, "salaryAnnualMax" : 275000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Marketing technology", "Data analysis", "Leadership", "Mentoring", "AI", "Automation", "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics", "Client engagement", "Business development", "Brand growth", "Client experience", "B2B environment", "Power BI", "Tableau", "GA4" ], "skillCount" : 18, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "_score" : 816.4226, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a740a74d8ee00a06525e4", "title" : "Senior Software Engineer, Marketing Enablement & Technology", "company" : "Instacart", "industry" : "Technology", "salary" : { "min" : 168000.0, "max" : 177500.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote - Canada", "locations" : [ "Remote - Canada" ], "timestamp" : "2026-06-14T21:19:16.204", "fingerprint" : "51ff3851ce43aec3dfcfe8ee5149ba7e81a274fb7ce7fdf108f7fba91e8bef9f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://instacart.careers/job/?gh_jid=7997014", "externalId" : "7997014", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Canada", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Python, APIs, Data pipelines, Snowflake, SQL, ETL, Airflow, DBT, Logging, Metrics, Tracing, Google Ads, Facebook Ads, Snapchat Ads", "professionalSkills" : [ "System design", "Product strategy", "Technical direction", "Marketing operations", "Performance marketing" ], "hardSkillsList" : [ "Backend services", "Data integration", "Workflow orchestration", "Conversion tracking", "ROAS", "LTV", "CAC", "CPA" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Backend services", "level" : "intermediate" }, { "name" : "Data integration", "level" : "intermediate" }, { "name" : "Workflow orchestration", "level" : "intermediate" }, { "name" : "Conversion tracking", "level" : "intermediate" }, { "name" : "ROAS", "level" : "intermediate" }, { "name" : "LTV", "level" : "intermediate" }, { "name" : "CAC", "level" : "intermediate" }, { "name" : "CPA", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Backend services, Data pipelines, Marketing technology", "majorSkillsList" : [ "Backend services", "Data pipelines", "Marketing technology" ], "coreResponsibilities" : "Lead complete projects independently, Define experimentation strategies, Define development strategies, Define rollout strategies, Architect scalable solutions, Design systems for high-throughput operations, Identify and solve problems, Design abstractions, Simplify complexity, Promote reusability, Partner with stakeholders, Influence features, Influence requirements, Make trade-offs, Mentor junior engineers, Provide technical guidance, Support onboarding, Contribute to team productivity, Improve processes, Automate processes", "teamCollaboration" : "Partner with Marketing; Partner with Product; Partner with Operations; Cross-team alignment", "projectManagementSkills" : [ "Agile" ], "domainKnowledge" : "Marketing Enablement; Marketing Technology; Paid Marketing; Campaign feeds; Audience targeting; Event pipelines; Paid Social; Display advertising; SEM; Online Video; Linear Television; Streaming Audio; Digital marketing; Performance marketing KPIs", "domainList" : [ "marketing-enablement", "marketing-technology", "paid-marketing", "campaign-feeds", "audience-targeting", "event-pipelines", "paid-social", "display-advertising", "sem", "online-video", "linear-television", "streaming-audio", "digital-marketing", "performance-marketing-kpis" ], "domainSpecificKnowledge" : [ "Marketing Enablement", "Marketing Technology", "Paid Marketing", "Campaign feeds", "Audience targeting", "Event pipelines", "Paid Social", "Display advertising", "SEM", "Online Video", "Linear Television", "Streaming Audio", "Digital marketing", "Performance marketing KPIs" ], "toolProficiency" : [ "Snowflake", "SQL", "ETL", "Airflow", "DBT" ], "communicationSkills" : "Translate technical concepts", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "5–8 years software engineering experience, Expert-level Python proficiency, Lead complete projects end-to-end, Design for performance, scalability, robustness, Implement observability solutions, Product thinking, Excellent communication skills, Mentor engineers", "qualificationsPreferred" : "Architect automation frameworks, Implement reusable abstractions, Advanced ad platform APIs knowledge, Deep digital marketing operations knowledge, Performance marketing KPIs knowledge, Identify technical opportunities, Cloud cost optimization experience, Chaos engineering experience, Disaster recovery planning experience, Manage technical debt strategically, Lead legacy system modernization, Security-by-design principles, Lead incident response, Leverage AI tools for productivity, Contribute to AI-assisted development", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Marketing Enablement & Technology (MET) team sits within Instacart's Marketing organization, building the systems, APIs, and data pipelines powering Instacart's Paid Marketing channels—one of our most substantial growth levers. Operating at the intersection of Marketing, Product, and Engineering, we own the platforms behind campaign feeds, audience targeting, event pipelines, and QA automation. We're seeking a Senior Software Engineer for the Paid MarTech pod to architect and scale backend services and ETL processes enabling marketing campaign execution, conversion tracking, and third-party integrations across Paid Social, Display, SEM, Online Video, Linear Television, and Streaming Audio. You'll lead projects end-to-end, drive technical direction, mentor engineers, and partner closely with Marketing, Operations, and Product leadership to shape technical and product strategy. About the Job Lead complete projects independently across backend services, APIs, and data pipelines, defining experimentation, development, and rollout strategies across multiple systems with minimal guidance. Architect scalable, robust solutions for performance, reliability, and cost efficiency, applying deep technical knowledge to design systems that handle high-throughput marketing operations. Drive technical improvements by identifying and solving deeper underlying problems, designing appropriate abstractions to simplify complexity and promote reusability across the codebase. Partner directly with Marketing and Product stakeholders to influence features and requirements, bringing strong technical perspective while making well-reasoned trade-offs between complexity, business value, and delivery timelines. Mentor junior engineers through code reviews, technical guidance, and onboarding support, while contributing to team productivity through process improvements and automation. About You Minimum Qualifications 5–8 years of software engineering experience with expert-level proficiency in Python for building scalable backend services, APIs, and data pipelines. Proven track record of leading complete projects end-to-end, including architecture design, implementation, experimentation, and production rollout. Deep expertise with data integration technologies (Snowflake, SQL, ETL processes) and workflow orchestration tools (Airflow, DBT). Demonstrated ability to design for performance, scalability, and robustness, with experience implementing comprehensive observability solutions (logging, metrics, tracing). Strong product thinking with ability to research problems deeply, influence product direction, and make strategic trade-offs balancing technical and business considerations. Excellent communication skills with proven ability to mentor engineers, drive cross-team alignment, and translate technical concepts for diverse stakeholders. Preferred Qualifications Experience architecting and implementing automation frameworks and reusable abstractions that improve team productivity and system extensibility. Advanced knowledge of ad platform APIs (Google Ads, Facebook Ads, Snapchat Ads) and conversion tracking mechanisms at scale. Deep understanding of digital marketing operations and performance marketing KPIs (ROAS, LTV, CAC, CPA) with ability to identify technical opportunities that drive business impact. Experience with cloud cost optimization, chaos engineering, and disaster recovery planning. Track record of managing technical debt strategically and leading legacy system modernization efforts. Experience with security-by-design principles and leading incident response for production systems. Demonstrated ability to leverage AI tools for significant productivity improvements and contribute to AI-assisted development infrastructure. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For Canadian based candidates, the base pay ranges for a successful candidate are listed below. CAN $168,000—$177,500 CAD", "summaryDescription" : "Senior Software Engineer, Marketing Enablement & Technology at Instacart. Skills: Backend services, Data pipelines, Marketing technology. Lead complete projects independently. Define experimentation strategies", "postedDate" : "2026-06-11T19:01:38.319", "createdAt" : "2026-06-11T19:01:38.319", "lastUpdated" : "2026-06-14T21:19:16.204", "ingestTimestamp" : "2026-06-11T19:01:38.319", "mongoId" : "6a2a740a74d8ee00a06525e4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Backend services", "Data integration", "Workflow orchestration", "Conversion tracking", "ROAS", "LTV", "CAC", "CPA", "Leadership", "Mentoring", "Data pipelines", "Marketing technology", "System design", "Product strategy", "Technical direction", "Marketing operations", "Performance marketing", "Agile", "Marketing Enablement", "Marketing Technology", "Paid Marketing", "Campaign feeds", "Audience targeting", "Event pipelines", "Paid Social", "Display advertising", "SEM", "Online Video", "Linear Television", "Streaming Audio", "Digital marketing", "Performance marketing KPIs", "Snowflake", "SQL", "ETL", "Airflow", "DBT" ], "skillCount" : 37, "jobCategory" : "marketing", "jobSubcategory" : "marketing-", "dataQualityScore" : 0.8888889, "_score" : 813.8451, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology" }, { "id" : "6a16291b58b93c861e959ea0", "title" : "Cross Sector Technology Director", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 225000.0, "max" : 325000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Director of Technology in the Engineering industry in Omaha, adjusted for seniority and company size." }, "location" : "Multiple Locations", "locations" : [ "Multiple Locations" ], "timestamp" : "2026-06-15T22:20:19.190", "fingerprint" : "033aaf28ef186b8c57b7f642110186f0c66f313a7ab2ede3f989082023a16533", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=781520", "externalId" : "781520", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Omaha", "state" : "Nebraska", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.2587459,-95.9383758" } ], "locationText" : "Omaha, Nebraska, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 10, "experienceLevel" : "Director", "technicalSkills" : "Data architecture, Data management, Automation, Optimization, Visualization", "professionalSkills" : [ "Technology strategy", "Implementation planning" ], "majorSkills" : "Technology strategy, Data architecture, Digital delivery", "majorSkillsList" : [ "Technology strategy", "Data architecture", "Digital delivery" ], "coreResponsibilities" : "Formulate technology strategies, Execute technology strategies, Implement technology strategies, Manage data architecture, Manage data management, Implement automation, Implement optimization, Implement visualization", "teamCollaboration" : "Diverse teams; Leadership levels", "domainKnowledge" : "AEC industry; Digital delivery; Data architecture; Data management; Automation; Optimization; Visualization technologies; Enterprise technology platforms; Multi-sector technology platforms", "domainList" : [ "aec-industry", "digital-delivery", "data-architecture", "data-management", "automation", "optimization", "visualization-technologies", "enterprise-technology-platforms", "multi-sector-technology-platforms" ], "domainSpecificKnowledge" : [ "AEC industry", "Digital delivery", "Data architecture", "Data management", "Automation", "Optimization", "Visualization technologies", "Enterprise technology platforms", "Multi-sector technology platforms" ], "communicationSkills" : "Collaboration skills", "qualificationsBasic" : "10+ years post-graduate professional experience, 5+ years experience in AEC consulting, 2+ years data sciences experience, 2+ years numerical modeling experience, 2+ years digital production experience, 2+ years software development experience, 2+ years software deployment experience, Bachelor's degree, Formulate and execute technology strategies, Implement technology strategies", "qualificationsPreferred" : "Recent project delivery experience, Experience implementing enterprise platforms, Experience supporting enterprise platforms, Experience implementing multi-sector platforms, Experience supporting multi-sector platforms", "remoteFriendly" : false, "rawDescription" : "Required Qualifications 10+ years post-graduate professional experience with 5+ years’ experience in one of the cross sectors noted above or the architectural, engineering, and construction consulting industry 2+ years’ data sciences, numerical modeling, digital production, or software development and deployment with an emphasis in tools related to the AEC consulting industry. Bachelor’s degree. Demonstrated ability to formulate and execute applied technology strategies and implementation plans. Broad experience with digital delivery, data architecture and management, automation, optimization, and visualization technologies. Excellent communication and collaboration skills with the ability to work effectively across diverse teams and leadership levels. Preferred Qualifications Recent project delivery experience in multiple sectors and business groups. Experience evaluating, implementing, and supporting enterprise or multi‑sector technology platforms in the AEC industry. Understanding a broad range of technologies and their applied use across architecture, engineering, and consulting environments. What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. United States-Nebraska-Omaha", "summaryDescription" : "Cross Sector Technology Director at HDR. Skills: Technology strategy, Data architecture, Digital delivery. Formulate technology strategies. Execute technology strategies", "createdAt" : "2026-06-14T21:52:52.301", "lastUpdated" : "2026-06-15T22:20:19.190", "ingestTimestamp" : "2026-06-14T21:52:52.301", "mongoId" : "6a16291b58b93c861e959ea0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 225000, "salaryAnnualMax" : 325000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Technology strategy", "Data architecture", "Digital delivery", "Implementation planning", "AEC industry", "Data management", "Automation", "Optimization", "Visualization technologies", "Enterprise technology platforms", "Multi-sector technology platforms" ], "skillCount" : 11, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "_score" : 812.954, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Engineering", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2b975674d8ee00a0816d0a", "title" : "Clinical Specialist, Enabling Technologies", "company" : "Medtronic", "industry" : "Healthcare", "salary" : { "min" : 60800.0, "max" : 91200.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Miami, Florida, United States of America", "locations" : [ "Miami, Florida, United States of America" ], "timestamp" : "2026-06-15T00:36:13.935", "fingerprint" : "1f12e13ee29762e3617d0aa06fc14b9a8b7e130a5d123a6f5e76135a2175a5a3", "source" : "workday", "language" : "en", "applyUrl" : "https://medtronic.wd1.myworkdayjobs.com/RedeploymentMedtronicCareers/job/Miami-Florida-United-States-of-America/Clinical-Specialist--Enabling-Technologies---Miami--FL_R68162", "externalId" : "R68162", "industryFunction" : { }, "locationPoint" : "-28.07173,153.44158", "structuredLocations" : [ { "city" : "Miami", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.7741566,-80.1935973" } ], "locationText" : "Miami, Florida, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "UNIX, LINUX", "professionalSkills" : [ "Product knowledge support", "Customer training", "Technical assistance" ], "hardSkillsList" : [ "System hardware maintenance", "System software maintenance", "System preventative maintenance" ], "hardSkills" : [ { "name" : "System hardware maintenance", "level" : "intermediate" }, { "name" : "System software maintenance", "level" : "intermediate" }, { "name" : "System preventative maintenance", "level" : "intermediate" } ], "majorSkills" : "Enabling Technologies, Neuroscience, Spine conditions, Chronic pain", "majorSkillsList" : [ "Enabling Technologies", "Neuroscience", "Spine conditions", "Chronic pain" ], "coreResponsibilities" : "Coordinate and support installations, Collaborate with team members, Represent Medtronic during procedures, Provide technical assistance, Maintain system hardware, Maintain system software, Install software upgrades, Install hardware upgrades, Perform system preventative maintenance, Provide telephone clinical support, Use UNIX/LINUX commands, Modify operating files, Fulfill Software Contract obligations, Fulfill Service Contract obligations, Act as customer liaison, Provide repair support, Provide technical support, Provide timely information, Address customer concerns, Address market opportunities, Provide service to customers, Maintain familiarity with calls, Maintain familiarity with issues, Report necessary complaints, Partner with CSM/NRC, Ensure full resolution, File weekly site visit reports, File customer contact reports, Educate physicians, Train hospital personnel, Train on technical matters, Provide clinical resource, Update customers on tips, Update customers on shortcuts, Update customers on suggestions, Participate in customer training, Provide training for hospital staff, Enable staff to conduct training, Train clinical support team, Increase team knowledge, Identify prospective new users, Attend sales meetings, Participate in training programs, Participate in conventions, Participate in trade shows, Submit reports, Provide information, Cooperate with personnel, Support new image-guided products, Support new applications, Prioritize customer technical support, Prioritize service expectation goals, Provide input on new product development, Document new installations, Document existing installations, Adhere to company policies, Conduct business ethically", "teamCollaboration" : "Surgical Synergy team members; District team; Surgical Synergy Clinical Support team; Spinal Sales; NS Reps; Surgical Synergy Region Manager; CSM", "domainKnowledge" : "Neuroscience; Spine conditions; Chronic pain; Surgical care; Cranial conditions; Navigation; Robotics; Imaging; Planning tools; AiBLE platform; Neurosurgery; Robotic Assisted Surgery; Image-guided products", "domainList" : [ "neuroscience", "spine-conditions", "chronic-pain", "surgical-care", "cranial-conditions", "navigation", "robotics", "imaging", "planning-tools", "aible-platform", "neurosurgery", "robotic-assisted-surgery", "image-guided-products" ], "domainSpecificKnowledge" : [ "Neuroscience", "Spine conditions", "Chronic pain", "Surgical care", "Cranial conditions", "Navigation", "Robotics", "Imaging", "Planning tools", "AiBLE platform", "Neurosurgery", "Robotic Assisted Surgery", "Image-guided products" ], "communicationSkills" : "Customer liaison", "documentationSkills" : "Customer contact reports; Site visit reports", "continuousLearning" : "Training programs; Conventions; Trade shows", "innovationCreativity" : "Innovation; Ambitious ideas; Engineering the extraordinary", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Reside within territory, Drive to multiple accounts, Travel outside territory, Field-based role", "qualificationsBasic" : "6 years clinical, medical sales or medical imaging/navigation/robotics, 4 years Associate’s Degree with minimum, Valid driver's license", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We anticipate the application window for this opening will close on - 20 Jun 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. # **A Day in the Life** We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also involves travel outside the territory, presenting opportunities for broader engagement. As one of three comprehensive portfolios at Medtronic, **Neuroscience** is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission—to alleviate pain, restore health, and extend life—we develop technologies and therapies that help people regain function, reduce pain, and return to the activities that matter most. Our**Cranial & Spinal Technologies (CST**) operating unit advances surgical care for spine and cranial conditions through an integrated ecosystem of implants, navigation, robotics, imaging, and planning tools. Platforms like AiBLE enhance precision, efficiency, and outcomes for complex procedures worldwide. Check us out on LinkedIn: [Medtronic CST](https://www.linkedin.com/company/medtronic-brain-and-spine-therapies/posts/?feedView=all) At Medtronic, the **Clinical Specialist, Enabling Technologies** provides clinical, technical and product knowledge support to existing and potential customers. Builds and maintains solid customer relationships and provides customer training at all levels. Is responsible for key customer reports as required to support Medtronic Neurosurgery/Navigation/Robotic Assisted Surgery products and services. Must perform all duties within the Quality System and BCS requirements. This is a **field-based** role. Responsibilities may include the following and other duties may be assigned: * Coordinate, support, and collaborate with NRCs and other Surgical Synergy team members for on-site installations with our customers * Represents Medtronic during technology-enabled procedures to provide technical assistance. * Maintain system hardware and software to maximize system performance. * Installs software and hardware upgrades. * Performs system preventative maintenance. * Provides telephone clinical support to customers. * Uses UNIX/LINUX commands to modify operating files. * Fulfills Software and Service Contract obligations. * Acts as the primary Medtronic customer liaison for repair and technical support issues. * Provides timely information to the district team regarding customer concerns, issues and market opportunities. * Provide service to customers per their individual needs. * Maintains familiarity with status of calls and issues at customer sites. * Reports necessary complaints and partners with CSM/NRC to ensure full resolution * Files weekly site visit and customer contact reports for service improvement purposes * Educates and trains physicians and hospital personnel – OR, Radiology, Central Sterile Processing, Biomedical and Information Technologies – on technical matters relating to our technology-enabled procedures. * Provides a clinical resource for surgeons, clinicians and others being trained. * Updates customers on tips, shortcuts and suggestions, as appropriate. * Participates in in-house sponsored customer training at designated sites for both internal and external partners * Provides training and resources for hospital staff to enable them to conduct training for their personnel (train the trainer). * Continually train members of the Surgical Synergy Clinical Support team to increase their knowledge of the latest technology-enabled procedures. * Work and collaborate with NRCs, Spinal Sales, and NS Reps to identify prospective new users for both Navigation and Robotics for applicable technology-enabled procedures * Attend and participate in sales meetings, training programs, conventions, and trade shows as directed. * Submit reports and provide information as directed. * Cooperate with all personnel on the execution of Company programs. * Supports more complex, new image-guided products and applications to physicians and hospital staff. * Works as a team member with the Surgical Synergy Region Manager and CSM to prioritize customer technical support and service expectation goals. * Provide input on new product development based on in-field experience. * Responsible for documentation at new or existing installations * Adhere to company policies and conduct all business in an ethical manner * The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. We are committed to building a workforce that brings together a broad range of perspectives and experiences at every level. This approach fuels innovation and helps us remain an industry leader—that’s why we focus on attracting and developing employees who are patient-centric, passionate, and deeply connected to the needs of the patients we serve. To learn more about Inclusion & Diversity at Medtronic, [click here](https://www.medtronic.com/en-us/our-impact/inclusion-diversity-equity.html). **Must Have: Minimum Requirements** _To be considered for this role, please ensure the minimum requirements are evident on your resume._ * High School Diploma or GED AND a minimum of 6 years of clinical, medical sales or medical imaging/navigation/robotics experience; * Associate’s Degree with a minimum 4 years of clinical, medical sales or medical imaging/navigation/robotics experience; or * A Bachelor’s degree with a minimum of 2 years of clinical, medical sales or medical imaging/navigation/robotics experience **Nice to Have** * RT and/or MRI certification * Prior experience with Image Guided Systems * Prior experience with MRI * Operating room experience Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future. **Additional Job Requirements** * Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation * Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts * Ability to work efficiently and autonomously with little direction when outside of clinical events * Ability to attend national meetings, district meetings and other training as requested * Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room * Ability to lift up to 40 pounds * Ability to sitting, standing, and/or walking for 8+ hours per day * Ability to bend/stoop, squat and balance frequently * Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer. Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel. For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. **Physical Job Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. **U.S. Work Authorization & Sponsorship ** At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. # **Benefits & Compensation** **Medtronic offers a competitive Salary and flexible Benefits Package** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$60,800.00 - $91,200.00 ## ## The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: [Medtronic benefits and compensation plans](https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic) # **About Medtronic** # We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity [here](http://www.medtronic.com). It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find [here](https://www.medtronic.com/content/dam/medtronic-wide/public/united-states/employee-support-services/careers/la-county-legal-notice.pdf) a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.", "summaryDescription" : "Clinical Specialist, Enabling Technologies at Medtronic. Skills: Enabling Technologies, Neuroscience, Spine conditions, Chronic pain. Coordinate and support installations. 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"Platform Developer", "Application Architect", "System Architect", "Revenue Cloud/CPQ", "Certinia" ], "timestamp" : "2026-06-14T23:15:29.355", "fingerprint" : "36c42c3ebae9e3d3be2bd23d381e3756e4abb2410328aba00393a2202b0c5f87", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/guidepointsecurity/jobs/6017658004?gh_jid=6017658004", "externalId" : "6017658004", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "experienceLevel" : "Director", "technicalSkills" : "Salesforce, Sales Cloud, Service Cloud, Revenue Cloud, CPQ, Certinia PSA, Data Cloud, Flow, Apex, Lightning Web Components, APIs, Integrations, Middleware, Automation, ZoomInfo, Outreach, Agentforce, Einstein", "professionalSkills" : [ "Business process fluency", "Platform strategy", "Roadmap alignment", "Governance framework", "Execution plan", "Business process transformation", "Sales operations", "Lead-to-cash", "Quote-to-cash", "Professional services delivery", "Finance handoffs", "Reporting", "Operational maturity", "Solution designs", "Technical tradeoffs", "Platform health", "Technical debt", "Data quality", "Permissions", "Platform limits", "Licensing", "Vendor governance", "Tool governance", "Adoption", "Operational stability", "DevOps", "Release management", "Sandbox strategy", "Metadata", "Version control", "CI/CD", "Release communications", "QA", "Functional testing", "Regression testing", "Integration testing", "UAT", "Test coverage", "AI enablement", "Access controls", "Validation", "Observability", "Technology delivery metrics", "Platform KPIs", "Backlog health", "Release performance", "Executive reporting", "Business process outcomes", "Resource alignment", "Vendor management", "Managed service providers", "Implementation partners" ], "hardSkillsList" : [ "Salesforce platform", "Certinia PSA", "Quote-to-cash", "Sales engagement", "Data 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"softSkills" : [ { "name" : "Leadership" }, { "name" : "Ownership-minded leadership" } ], "majorSkills" : "Salesforce platform, Quote-to-cash, Revenue operations", "majorSkillsList" : [ "Salesforce platform", "Quote-to-cash", "Revenue operations" ], "coreResponsibilities" : "Own Sales & Service technology operating model, Own platform strategy, Own roadmap alignment, Own governance framework, Own execution plan, Drive business process transformation, Own alignment between business outcomes and requirements, Facilitate executive, business, architectural, technical, vendor, and delivery, Partner with Business Analysts, architects, and project management, Translate business needs into process flows, Translate business needs into requirements, Translate business needs into scalable designs, Translate business needs into acceptance criteria, Translate business needs into delivery plans, Translate business needs into implementation readiness, Manage complex Sales & Service technology projects, Manage cross-functional initiatives, Coordinate milestones, Coordinate dependencies, Coordinate risks, Coordinate communications, Coordinate delivery commitments, Maintain backlog and sprint discipline, Ensure sprint priorities are visible, Ensure sprint scope is visible, Ensure sprint readiness is visible, Ensure sprint dependencies are visible, Ensure sprint carryover is visible, Ensure sprint delivery commitments are visible, Ensure effective resource alignment, Ensure effective resource utilization, Provide hands-on technical leadership, Own integration considerations, Own data flow considerations, Own licensing considerations, Own vendor coordination, Own adoption considerations, Challenge solution designs, Challenge technical tradeoffs, Ensure Sales & Service technology solutions are scalable, Ensure Sales & Service technology solutions are secure, Ensure Sales & Service technology solutions are maintainable, Ensure Sales & Service technology solutions are performant, Ensure Sales & Service technology solutions are aligned, Maintain platform health, Maintain platform security, Maintain platform scalability, Manage technical debt, Manage data quality, Manage permissions, Manage integrations, Manage platform limits, Manage licensing, Manage vendor/tool governance, Manage adoption, Manage operational stability, Oversee Salesforce DevOps practices, Oversee Salesforce release practices, Oversee Salesforce production readiness practices, Oversee sandbox strategy, Oversee metadata and version control, Oversee CI/CD, Oversee release communications, Partner with QA teams, Build functional test coverage, Build regression test coverage, Build integration test coverage, Build UAT test coverage, Lead technology innovation, Lead AI enablement, Ensure responsible governance, Ensure access controls, Ensure validation, Ensure observability, Ensure operational readiness, Establish technology delivery metrics, Monitor technology delivery metrics, Establish platform KPIs, Monitor platform KPIs, Establish backlog health, Monitor backlog health, Establish release performance, Monitor release performance, Establish adoption metrics, Monitor adoption metrics, Establish executive reporting, Provide executive reporting, Establish business process outcomes, Monitor business process outcomes, Lead internal technology delivery team, Manage external vendors, Manage managed service providers, Manage implementation partners, Augment capacity, Augment delivery quality, Perform other duties as assigned", "teamCollaboration" : "Cross-functional initiatives; Partner with Business Analysts; Partner with architects; Partner with project management; Partner with QA teams", "projectManagementSkills" : [ "Backlog management", "Sprint discipline", "Release management", "Roadmap planning" ], "domainKnowledge" : "Salesforce platform; Sales Cloud; Service Cloud; Revenue Cloud; CPQ; Certinia PSA; Data Cloud; Quote-to-cash; Sales operations; Service delivery; Revenue operations; Finance handoffs; Sales engagement; Data enrichment; Cybersecurity services", "domainList" : [ "salesforce-platform", "sales-cloud", "service-cloud", "revenue-cloud", "cpq", "certinia-psa", "data-cloud", "quote-to-cash", "sales-operations", "service-delivery", "revenue-operations", "finance-handoffs", "sales-engagement", "data-enrichment", "cybersecurity-services" ], "domainSpecificKnowledge" : [ "Salesforce platform", "Sales Cloud", "Service Cloud", "Revenue Cloud", "CPQ", "Certinia PSA", "Data Cloud", "Quote-to-cash", "Sales operations", "Service delivery", "Revenue operations", "Finance handoffs", "Sales engagement", "Data enrichment", "Cybersecurity services" ], "toolProficiency" : [ "Salesforce", "Certinia PSA", "ZoomInfo", "Outreach", "Agentforce", "Einstein" ], "communicationSkills" : "Executive conversations; Business conversations; Architectural conversations; Technical conversations; Vendor conversations; Delivery conversations; Executive reporting", "innovationCreativity" : "Technology innovation; AI enablement", "problemSolvingSkills" : "Challenge designs; Evaluate tradeoffs; Troubleshooting", "specialRequirements" : "10% travel, Remote work", "outcomesObjectives" : "Create measurable business value; Drive platform health; Drive clear decisions; Drive prioritization; Drive accountability; Drive change adoption; Drive measurable outcomes", "qualificationsBasic" : "Proven leadership experience in enterprise Sales & Service technology, Understanding of end-to-end business processes, Deep technical fluency across Salesforce and adjacent systems", "qualificationsPreferred" : "Salesforce Administrator certification preferred, Platform App Builder certification preferred, Sales Cloud Consultant certification preferred, Service Cloud Consultant certification preferred, Salesforce AI Associate/Specialist certification preferred, Agentforce Specialist certification preferred, Platform Developer certification preferred, Application Architect certification preferred, System Architect certification preferred, Revenue Cloud/CPQ certification preferred, Certinia certification preferred, Previous experience supporting sales organizations preferred, Previous experience supporting professional services preferred, Previous experience supporting revenue operations preferred, Previous experience supporting PSA preferred, Previous experience supporting quote-to-cash preferred, Previous experience supporting service operations preferred, Previous experience supporting sales engagement/data enrichment platforms preferred, Previous experience supporting security services organizations preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U. S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. General Description The Director - Sales & Service Technology at GuidePoint Security is the accountable technology leader for the Salesforce-centered and adjacent platforms, integrations, and business processes supporting sales, service delivery, professional services, finance handoffs, and business operations. This is an ownership role, not a coordination-only role, ensuring Sales & Service technology initiatives create measurable business value, align to Business Analyst-led requirements and architect-approved designs, and are delivered through disciplined engineering, release quality, adoption, support, and continuous improvement. The Director must bring strong technical aptitude, business process fluency, and ownership-minded leadership to challenge designs, evaluate tradeoffs, guide delivery teams, and drive platform health across Salesforce, Certinia PSA, Quote-to-Cash capabilities, ZoomInfo, Outreach, integrations, Data Cloud, Agentforce, and AI-enabled capabilities. This leader drives change, innovation, and process maturity by facilitating executive, business, architectural, technical, vendor, and delivery conversations across the ownership cycle from strategy through operational support. Roles and Responsibilities: Own the Sales & Service technology operating model, platform strategy, roadmap alignment, governance framework, and execution plan across Salesforce-centered and adjacent Sales & Service platforms in alignment with corporate objectives and enterprise architecture standards. Drive business process transformation across sales operations, lead-to-cash, quote-to-cash, PSA/Certinia, professional services delivery, finance handoffs, reporting, automation, and operational maturity. Own alignment between internal business outcomes, Business Analyst-led requirements, architect-approved solution designs, technical delivery decisions, resource plans, and long-term platform direction. Facilitate executive, business process, architectural, technical, vendor, and delivery conversations to drive clear decisions, prioritization, accountability, change adoption, and measurable outcomes. Partner with Business Analysts, architects, and project management to translate business needs into process flows, requirements, scalable designs, acceptance criteria, delivery plans, and implementation readiness. Manage complex Sales & Service technology projects and cross-functional initiatives in collaboration with project management, coordinating milestones, dependencies, risks, communications, and delivery commitments. Maintain backlog and sprint discipline in partnership with project management, ensuring sprint priorities, scope, readiness, dependencies, carryover, and delivery commitments remain visible and actionable. Ensure effective resource alignment and utilization across technology workstreams by balancing internal capacity, vendor support, technical dependencies, business priorities, and delivery risk. Provide hands-on technical leadership across Salesforce and related platforms, including Sales Cloud, Service Cloud, Revenue Cloud/CPQ, Certinia PSA, Data Cloud, Flow, Apex, Lightning Web Components, APIs, integrations, middleware, automation, ZoomInfo, Outreach, and other Sales & Service tools. Own integration, data flow, licensing, vendor coordination, and adoption considerations for adjacent Sales & Service platforms supporting prospecting, account enrichment, sales engagement, pipeline management, service delivery, and customer operations. Challenge solution designs and technical tradeoffs to ensure Sales & Service technology solutions are scalable, secure, maintainable, performant, and aligned to business process standards. Maintain platform health, security, and scalability by managing technical debt, data quality, permissions, integrations, platform limits, licensing, vendor/tool governance, adoption, and operational stability. Oversee Salesforce DevOps, release, and production readiness practices, including sandbox strategy, metadata and version control, CI/CD, release communications, and partnership with QA teams to build functional, regression, integration, and UAT test coverage. Lead technology innovation and AI enablement, including Agentforce, Einstein, Data Cloud, and automation use cases, while ensuring responsible governance, access controls, validation, observability, and operational readiness. Establish and monitor technology delivery metrics, platform KPIs, backlog health, release performance, adoption, executive reporting, and business process outcomes. Lead and develop the internal technology delivery team while managing external vendors, managed service providers, and implementation partners to augment capacity and delivery quality. Other duties as assigned. Required Experience: Proven leadership experience in enterprise Sales & Service technology, business systems, CRM, revenue operations, PSA, sales engagement, data enrichment, or Salesforce platform environments. Strong understanding of end-to-end business processes such as quote-to-cash, sales operations, service delivery, revenue operations, finance handoffs, reporting, and operational business processes. Deep technical fluency across Salesforce and adjacent systems, including Sales Cloud, Service Cloud, Revenue Cloud/CPQ, Certinia PSA, Data Cloud, Flow, Apex, Lightning Web Components, APIs, middleware, integrations, metadata, environments, security model, data model, and platform limits. Experience governing adjacent Sales & Service platforms such as ZoomInfo, Outreach, sales engagement tools, data enrichment tools, PSA systems, and connected SaaS applications. Experience evaluating Salesforce architecture, solution designs, technical tradeoffs, integration patterns, data flows, and delivery risks with architects, developers, administrators, and implementation partners. Experience with Salesforce SDLC, DevOps, release management, sandbox strategy, version control, CI/CD, deployment governance, and partnership with QA teams on test strategy and coverage readiness. Familiarity with Agentforce, Einstein, Data Cloud, AI-enabled automation, Salesforce AI governance, responsible AI practices, data grounding, access controls, observability, and adoption considerations. Experience leading technology teams, vendors, managed service providers, budgets, capacity planning, resource utilization, sprint maintenance, backlog prioritization, and complex technology portfolios. Exceptional executive communication and facilitation skills with ability to translate between business process, architecture, technical delivery, operational support, and financial impact audiences. Independent, analytical leadership style with demonstrated ability to drive change, innovation, continuous improvement, and practical decision-making through ambiguity and competing priorities. Educational & Professional Credentials Bachelor's degree in a relevant discipline or equivalent experience. 12+ years' experience in enterprise technology delivery, business systems, CRM, revenue operations, PSA, or Salesforce platform leadership roles. 10+ years' experience owning Salesforce-centered strategy, roadmap alignment, delivery governance, implementation, support, and continuous improvement for Sales & Service technologies. 8+ years' experience leading high-performing teams of internal and external resources, including administrators, developers, architects, Business Analysts, QA resources, vendors, and managed service providers. 8+ years' experience with Quote-to-Cash, PSA/service delivery platforms, sales engagement or data enrichment tools, middleware, integration platforms, APIs, automation, and enterprise data flows supporting connected business systems. Professional certifications such as Salesforce Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Salesforce AI Associate/Specialist, Agentforce Specialist, Platform Developer, Application Architect, System Architect, Revenue Cloud/CPQ, Certinia, or equivalent certifications are preferred. Previous experience supporting sales, professional services, revenue operations, PSA, quote-to-cash, service operations, sales engagement/data enrichment platforms, or security services organizations is preferred. Travel Requirements: Approximately 10% out-of-town travel to regional offices and/or data centers. Work remotely or at the regional office when not traveling. Physical Requirements: Sedentary work Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day We use Greenhouse Software as our applicant tracking system and Zoom Scheduler for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don't miss updates on your application. Why GuidePoint? GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1,200 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 6,200 customers. Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity. This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation. Some added perks…. Remote workforce primarily (U. S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions) Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options) Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans 12 corporate holidays and a Flexible Time Off (FTO) program Healthy mobile phone and home internet allowance Eligibility for retirement plan after 2 months at open enrollment Pet Benefit Option", "summaryDescription" : "IT Director- Sales & Service Technology at GuidePoint Security. Skills: Salesforce platform, Quote-to-cash, Revenue operations. Own Sales & Service technology operating model. 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34 - Sudbury Regional Office (34 - Sudbury Regional Office)
1-2231 Long Lake Road
Sudbury, P3E 5H3

" ], "certifications" : [ "ITIL foundation" ], "timestamp" : "2026-06-15T09:19:27.413", "fingerprint" : "c4af811fc91a04820731c20125887d13676793c83bcdc10aed879a93a9044bf5", "source" : "taleo", "language" : "en", "applyUrl" : "https://iamgold.taleo.net/careersection/ex/jobdetail.ftl?job=57002", "externalId" : "57002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sudbury", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "46.4927200,-80.9912110" } ], "locationText" : "Sudbury, Ontario, Canada", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 4, "experienceMaxYears" : 6, "experienceLevel" : "Mid", "technicalSkills" : "ITSM platforms, ITSM tools", "professionalSkills" : [ "Service delivery", "Operational excellence", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Automation", "Efficiency", "Performance reporting", "Customer care", "Training", "Enablement" ], "hardSkillsList" : [ "Service Level Management", "Change Management", "Release Management", "Incident Management", "Problem Management" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Service Level Management", "level" : "intermediate" }, { "name" : "Change Management", "level" : "intermediate" }, { "name" : "Release Management", "level" : "intermediate" }, { "name" : "Incident Management", "level" : "intermediate" }, { "name" : "Problem Management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Technology Service Management, ITSM processes, ITIL frameworks", "majorSkillsList" : [ "Technology Service Management", "ITSM processes", "ITIL frameworks" ], "coreResponsibilities" : "Champion technology-enabled service delivery, Champion operational excellence, Architect technology service management processes, Implement technology service management processes, Optimize technology service management processes, Lead ITSM process design, Lead ITSM process implementation, Lead ITSM process enhancement, Drive automation, Drive efficiency, Drive measurable outcomes, Champion adoption of ITSM tools, Develop process documentation, Maintain process documentation, Develop workflows, Maintain workflows, Develop SOPs, Maintain SOPs, Oversee Incident Management, Oversee Problem Management, Oversee Change Management, Oversee Service Level Management, Resolve IT issues, Minimize disruptions, Foster continuous improvement, Collaborate with technical teams, Collaborate with cross-functional partners, Resolve incidents, Implement lasting solutions, Manage Change Management processes, Manage Release Management processes, Support IT service deployment, Define Service Level Agreements, Monitor Service Level Agreements, Provide performance reports, Act as trusted advisor, Act as primary contact, Embody customer care culture, Deliver training sessions, Deliver enablement sessions, Curate knowledge articles, Promote self-service culture, Promote continuous learning", "teamCollaboration" : "Technical teams; Cross-functional partners", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "ITIL; ITSM", "domainList" : [ "itil", "itsm" ], "domainSpecificKnowledge" : [ "ITIL", "ITSM" ], "toolProficiency" : [ "SolarWinds", "ServiceNow" ], "communicationSkills" : "English communication", "documentationSkills" : "Process documentation; Workflows; SOPs; Knowledge articles", "continuousLearning" : "Continuous learning", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "College or bachelor’s degree, 4–6 years of experience in IT Service Management, Hands-on expertise with ITSM tools, Deep understanding of ITIL processes, Analytical and problem-solving skills, Project management experience, Ability to manage multiple initiatives", "qualificationsPreferred" : "ITIL foundation or higher certification", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "We are hiring a Specialist, Technology Service Management to champion technology-enabled service delivery and operational excellence across our organization. This role is pivotal in architecting, implementing, and continuously optimizing technology service management processes and frameworks, leveraging industry-leading practices and advanced ITSM platforms. In this role, you will lead the design, implementation, and ongoing enhancement of ITSM processes, driving automation, efficiency, and measurable outcomes while championing the adoption of advanced ITSM tools such as SolarWinds and ServiceNow. You will develop and maintain robust process documentation, workflows, and SOPs in alignment with ITIL and organizational standards, oversee Incident, Problem, Change, and Service Level Management to resolve IT issues promptly, minimize disruptions, and foster continuous improvement. Collaboration with technical teams and cross-functional partners will be key as you work to resolve incidents and implement lasting solutions. You will manage Change and Release Management processes to support smooth deployment of IT services, define and monitor Service Level Agreements, and provide regular performance reports to stakeholders. As a trusted advisor and primary contact for IT service management, you will embody a culture of customer care, deliver engaging training and enablement sessions, and curate knowledge articles to promote a self-service culture and continuous learning. To be successful in this role, you will bring a college or bachelor’s degree in computer science or a related field, ideally complemented by ITIL foundation or higher certification, and possess 4–6 years of experience in IT Service Management or a related IT operations role. You will have hands-on expertise with ITSM tools and a deep understanding of ITIL processes and frameworks, along with strong analytical and problem-solving skills to assess service performance and drive improvements. Project management experience and the ability to manage multiple initiatives simultaneously are essential. You will demonstrate strong leadership abilities to guide teams through service improvement initiatives, and exemplary English communication skills to support both business and technology discussions. We are committed to building a diverse and inclusive workplace and encourage candidates of all backgrounds to apply. If you are ready to make a meaningful impact and grow your career in a collaborative and forward-thinking environment, we look forward to hearing from you. We offer an attractive total rewards package that includes a competitive salary and bonus, extended health, dental and insurance benefit coverage, a health spending account, fitness & wellness subsidy, employee & family assistance program, registered pension plan with company match, employee share purchase plan with company match, TFSA & RRSP, electric vehicle subsidy, summer hours and holiday office closure. We understand no candidate meets every qualification listed. If your experience differs but you believe you can add value to the role, we want to hear from you! We are committed to inclusivity and welcome applications from individuals of all abilities. If you need accommodation during the application process, please contact us, and we'll provide the necessary support. Canada", "summaryDescription" : "Specialist, Technology Service Management. Skills: Technology Service Management, ITSM processes, ITIL frameworks. Champion technology-enabled service delivery. Champion operational excellence", "createdAt" : "2026-06-14T04:38:40.541", "lastUpdated" : "2026-06-15T09:19:27.413", "ingestTimestamp" : "2026-06-14T04:38:40.541", "mongoId" : "694ae6e370f0b99d589b3726", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Service Level Management", "Change Management", "Release Management", "Incident Management", "Problem Management", "Leadership", "Technology Service Management", "ITSM processes", "ITIL frameworks", "Service delivery", "Operational excellence", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Automation", "Efficiency", "Performance reporting", "Customer care", "Training", "Enablement", "Project management", "ITIL", "ITSM", "ITIL foundation", "SolarWinds", "ServiceNow" ], "skillCount" : 29, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 767.6391, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6ce474d8ee00a091c090", "title" : "Director of Sales Enablement, Training & Go-to-Market", "company" : "DoorDash", "industry" : "Logistics", "salary" : { "min" : 187000.0, "max" : 275000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "timestamp" : "2026-06-15T07:53:13.259", "fingerprint" : "86f40834fe3654c06f3a4bc5ecbf32965f444f651054eedfc79eef16d2f10521", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/doordashusa/jobs/7976504", "externalId" : "7976504", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "coreResponsibilities" : "Develop sales enablement programs, Create training materials, Manage go-to-market strategies, Support sales teams, Drive revenue growth", "teamCollaboration" : "Sales teams; Marketing teams; Product teams", "domainKnowledge" : "Sales enablement; Sales training; Go-to-market strategy", "domainList" : [ "sales-enablement", "sales-training", "go-to-market-strategy" ], "domainSpecificKnowledge" : [ "Sales enablement", "Sales training", "Go-to-market strategy" ], "workSiteFlexibility" : "Onsite", "rawDescription" : "About the Role DoorDash is seeking a Director of Sales Enablement, Training about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e. g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $187,000—$275,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.", "summaryDescription" : "Director of Sales Enablement, Training & Go-to-Market at DoorDash. Develop sales enablement programs. Create training materials", "postedDate" : "2026-06-14T02:59:32.681", "createdAt" : "2026-06-14T02:59:32.681", "lastUpdated" : "2026-06-15T07:53:13.259", "ingestTimestamp" : "2026-06-14T02:59:32.681", "mongoId" : "6a2c6ce474d8ee00a091c090", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 187000, "salaryAnnualMax" : 275000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Sales enablement", "Sales training", "Go-to-market strategy" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "_score" : 754.8179, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69e104422beec4dd3def2842", "title" : "Credit Risk Analyst, Credit Strategy & Operations", "company" : "Amazon.com Services LLC", "industry" : "Corporate Operations, Risk Family, international stores", "salary" : { "min" : 82700.0, "max" : 129800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T02:13:12.821", "fingerprint" : "63d247fa5e49d5cdc5a437933fdb81a8d99d8408340de7629e39e59a00aaf5bd", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10386339/apply", "externalId" : "e847d132-b014-455f-a7b2-d8775412f612", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL", "professionalSkills" : [ "Credit risk management", "Underwriting", "Portfolio management", "Risk analytics", "Credit strategy" ], "hardSkillsList" : [ "Credit adjudication", "Performance monitoring", "Risk mitigation" ], "hardSkills" : [ { "name" : "Credit adjudication", "level" : "intermediate" }, { "name" : "Performance monitoring", "level" : "intermediate" }, { "name" : "Risk mitigation", "level" : "intermediate" } ], "majorSkills" : "Credit risk, Underwriting, Portfolio management", "majorSkillsList" : [ "Credit risk", "Underwriting", "Portfolio management" ], "coreResponsibilities" : "Underwrite credit applications, Evaluate portfolio risks, Create risk metrics, Support credit operations launch, Improve underwriting processes, Strengthen risk mitigation, Build underwriting strategies, Build credit strategies, Define policies, Define product features, Automated credit decisioning, Manual credit decisioning, Automated credit monitoring, Manual credit monitoring, Establish credit adjudication platform, Improve credit adjudication platform, Develop processes, Develop mechanisms, Develop Standard Operating Procedures, Review complex credit decisions, Participate in program operations, Contribute to team goals, Manage stakeholder relationships, Partner with cross-organizational teams", "teamCollaboration" : "Cross-organizational teams; Product managers", "domainKnowledge" : "Credit risk; Underwriting systems; Portfolio risk management", "domainList" : [ "credit-risk", "underwriting-systems", "portfolio-risk-management" ], "domainSpecificKnowledge" : [ "Credit risk", "Underwriting systems", "Portfolio risk management" ], "problemSolvingSkills" : "Analytical skills", "qualificationsBasic" : "Bachelor's degree or equivalent, 4+ years underwriting experience, 4+ years credit risk management, Experience with SQL, Working with complex datasets", "qualificationsPreferred" : "Managing credit risk program, Unsecured lending portfolio experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Do you like helping small businesses grow? Do you enjoy working across organizations and scaling programs? Come join us as at Amazon B2B Payments & Lending! The Amazon B2B Payments & Lending team provides invoicing, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Consumer Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way. B2B Payments and Lending’s Credit Strategy and Operations team is looking for a smart, motivated, and analytical Credit Risk Analyst to join our underwriting and portfolio management team. The successful candidate will have a deep understanding of underwriting and related systems, as well as portfolio risk management experience. This role involves high judgment decision making, use/creation of risk analytics, the ability to analyze customer financials, complex underwriting, and management of SLAs. The successful candidate will have a strong desire in innovating processes, strong attention to detail and exceed expectations in a dynamic, fast-paced and often ambiguous environment. The role will support underwriting operations for international expansions. This role will report into the NA Credit Operations Manager based in Seattle, WA. Key job responsibilities • Underwrite small, medium and large credit applications • Evaluate portfolio risks across WW portfolios, monitoring and creating risk metrics. • Support the launch and scaling of credit operations in new and emerging markets • Improve underwriting processes to increase efficiency and strengthen risk mitigation • Contribute to and build underwriting/credit strategies across the portfolio and individual customer sub-segments. • Assist in defining policies and product features to support automated and manual credit decisioning and monitoring. • Establish, constantly improve, and be a thought leader for a credit adjudication and performance monitoring platform. • Develop processes, mechanisms, and Standard Operating Procedures (SOPs) to grow efficiently and in a scalable way. • Review complex credit decisions that require manual reviews or exceptions. • Participate in program operations, partner with product managers and contribute to team-wide improvement goals. • Manage relationships with key stakeholders and partner with cross-organizational teams on high priority initiatives. About the team The team is responsible for making decisions on Amazon Business (AB) customers’ eligibility for the Pay By Invoice (PBI) payment product at initial assessment, proactively and by request, while balancing spend opportunities and mitigating credit/write off risk. Our mission is to drive the Amazon flywheel by enabling credit on PBI for all eligible customers registering on AB with best-in-class risk management. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications: - Bachelor's degree or equivalent - 4+ years of experience in underwriting and credit risk management - Experience with SQL and working with complex datasets Preferred Qualifications: - Experience in managing credit risk program for an unsecured lending portfolio Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually", "summaryDescription" : "Credit Risk Analyst, Credit Strategy & Operations at Amazon.com Services LLC. Skills: Credit risk, Underwriting, Portfolio management. Underwrite credit applications. Evaluate portfolio risks", "postedDate" : "2026-06-13T10:26:45.265", "createdAt" : "2026-06-13T10:26:45.265", "lastUpdated" : "2026-06-15T02:13:12.821", "ingestTimestamp" : "2026-06-13T10:26:45.265", "mongoId" : "69e104422beec4dd3def2842", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10386339/apply", "salaryAnnualMin" : 82700, "salaryAnnualMax" : 129800, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Credit adjudication", "Performance monitoring", "Risk mitigation", "Credit risk", "Underwriting", "Portfolio management", "Credit risk management", "Risk analytics", "Credit strategy", "Underwriting systems", "Portfolio risk management" ], "skillCount" : 11, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "_score" : 748.05005, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a2c6abc74d8ee00a090d930", "title" : "Credit Analyst", "company" : "Upgrade", "industry" : "FinTech", "salary" : { "min" : 40.0, "max" : 45.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orange County", "locations" : [ "Orange County" ], "timestamp" : "2026-06-15T06:56:29.602", "fingerprint" : "847567973fcab168fce3875bb993832c37dedd5ed829703079a80d3245b650a9", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/upgrade/jobs/4704721005", "externalId" : "4704721005", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Credit scoring", "professionalSkills" : [ "Risk mitigation", "Pricing", "Compliance" ], "hardSkillsList" : [ "Underwriting", "Loan analysis" ], "hardSkills" : [ { "name" : "Underwriting", "level" : "intermediate" }, { "name" : "Loan analysis", "level" : "intermediate" } ], "majorSkills" : "Credit analysis, Auto loans", "majorSkillsList" : [ "Credit analysis", "Auto loans" ], "coreResponsibilities" : "Underwrite auto loan applications, Price loan approvals, Create relationships with auto dealer partners, Negotiate with external clients, Build relationships with internal partners, Resolve dealership concerns, Resolve existing loan issues, Assess loan documents, Assess third party data, Make informed lending decisions, Resolve issues during funding process, Stay up to date with economic trends, Stay up to date with industry regulations", "teamCollaboration" : "Internal Dealer Development partners; Various stakeholders; Operations Team", "domainKnowledge" : "Lending policies; Auto industry", "domainList" : [ "lending-policies", "auto-industry" ], "domainSpecificKnowledge" : [ "Lending policies", "Auto industry" ], "toolProficiency" : [ "Bloomberg Terminal", "Reuters Eikon", "FactSet" ], "communicationSkills" : "Verbal communication; Written communication; Presentation skills", "continuousLearning" : "Professional growth; Development opportunities", "problemSolvingSkills" : "Provide alternative solutions", "specialRequirements" : "Rotating shifts, Weekend coverage", "qualificationsBasic" : "5+ years experience, Attention to detail", "qualificationsPreferred" : "Professionalism, Ownership, Ability to work under pressure, Ability to collaborate, Work in a team environment, Excellent verbal communication, Excellent written communication, Presentation skills, Highly motivated, Set and achieve challenging goals, Persistence through obstacles", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B. We’re consistently recognized for our collaborative and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal. We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people. About the Role: As a Credit Analyst, you will underwrite and process new auto loan applications that are submitted by our auto dealership partners. You will analyze applicants and loan data with a focus on credit worthiness, risk mitigation, pricing, and compliance in accordance with Upgrade Auto's lending policies. This is a hybrid position in our Irvine Office with a standard 40-hour work week that includes rotating morning and evening shifts within an 8-hour workday, as well as occasional weekend coverage. What You’ll Do: Receive and underwrite new auto loan applications Price loan approvals according to market and risk Create relationships with auto dealer partners and negotiate with external clients Build strong relationships with our internal Dealer Development partners and teams, as well as various stakeholders Resolve dealership concerns and existing loan issues that may arise by providing alternative solutions while using reason when dealing with emotional topics Assess loan documents and third party data to make informed lending decisions Work with the Operations Team to resolve issues that may arise during the funding process Stay up to date with current economic trends and industry regulations What We Look For: 5+ years of experience in financial services, credit management, auto industry or a related field Attention to detail when dealing with individual customer loans and credit files Professionalism, ownership, and the ability to work under pressure in challenging situations Ability to collaborate with others and work in a team environment Excellent verbal and written communication, as well as strong presentation skills Highly motivated to set and achieve challenging goals while demonstrating persistence through obstacles What We Offer You: Competitive salary and stock option plan 100% paid coverage of medical, dental and vision insurance Flexible PTO Opportunities for professional growth and development Paid parental leave Health & wellness initiatives The compensation range of this position is $40-45 per hour plus equity and benefits. Within this range, an individual's base pay will be dependent on a variety of factors, including without limitation, job-related knowledge, skills, education, and experience. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement. English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide.", "summaryDescription" : "Credit Analyst at Upgrade. Skills: Credit analysis, Auto loans. Underwrite auto loan applications. Price loan approvals", "postedDate" : "2026-06-14T07:55:24.837", "createdAt" : "2026-06-14T07:55:24.837", "lastUpdated" : "2026-06-15T06:56:29.602", "ingestTimestamp" : "2026-06-14T07:55:24.837", "mongoId" : "6a2c6abc74d8ee00a090d930", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 83200, "salaryAnnualMax" : 93600, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Underwriting", "Loan analysis", "Credit analysis", "Auto loans", "Risk mitigation", "Pricing", "Compliance", "Lending policies", "Auto industry", "Bloomberg Terminal", "Reuters Eikon", "FactSet" ], "skillCount" : 12, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 743.13074, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d600b74d8ee00a0ba1cac", "title" : "Sales Tech Enablement Specialist", "company" : "Informa TechTarget", "industry" : "Information Technology And Services", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Sales Tech Enablement Specialist in London, United Kingdom, with adjustments for the Media industry." }, "location" : "London, England, United Kingdom", "locations" : [ "London", "England", "United Kingdom" ], "timestamp" : "2026-06-15T03:30:25.290", "fingerprint" : "b4d39e760040001804c3f8d3074e92f206631d73ce71882c3a8208b6f1ff3df1", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/InformaGroupPlc/744000131881519-sales-tech-enablement-specialist", "externalId" : "744000131881519", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Salesforce, Outreach, Autobound, Gong, LinkedIn Sales Navigator, Ebsta, Clay", "professionalSkills" : [ "Sales technology management", "User adoption", "Sales workflow optimization", "Technical support", "Training program design", "Data analysis", "Reporting" ], "hardSkillsList" : [ "Sales technology configuration", "Troubleshooting technical issues", "User Acceptance Testing" ], "hardSkills" : [ { "name" : "Sales technology configuration", "level" : "intermediate" }, { "name" : "Troubleshooting technical issues", "level" : "intermediate" }, { "name" : "User Acceptance Testing", "level" : "intermediate" } ], "majorSkills" : "Sales technology enablement, Sales operations, User training", "majorSkillsList" : [ "Sales technology enablement", "Sales operations", "User training" ], "coreResponsibilities" : "Serve as subject matter expert, Maintain deep knowledge of platform capabilities, Monitor tool utilization and adoption, Identify opportunities for improved engagement, Configure and optimize sales tools, Align tools with business processes, Align tools with sales workflows, Triage and resolve inbound queries, Provide enablement support, Answer 'how to' questions, Scope enhancement requests, Act as bridge between users and technical teams, Troubleshoot technical issues, Serve as first point of contact, Partner with IT and vendor support, Resolve complex technical challenges, Participate in User Acceptance Testing, Manage onboarding process for new users, Design training programs, Deliver training programs, Create training materials, Conduct live training sessions, Provide ongoing coaching, Provide ongoing support, Maintain centralized knowledge base, Maintain resource library, Build dashboards, Maintain dashboards, Build reports, Maintain reports, Track sales technology usage, Track sales technology adoption, Track sales technology effectiveness, Analyse sales activity data, Identify trends, Identify gaps, Identify opportunities for improvement, Provide actionable insights", "teamCollaboration" : "Sales Operations & Enablement team; Global sales organization; IT and vendor support teams; Technical teams", "projectManagementSkills" : [ "User Acceptance Testing" ], "domainKnowledge" : "B2B technology sales; Sales technology stack", "domainList" : [ "b2b-technology-sales", "sales-technology-stack" ], "domainSpecificKnowledge" : [ "B2B technology sales", "Sales technology stack" ], "toolProficiency" : [ "Salesforce", "Outreach", "Autobound", "Gong", "LinkedIn Sales Navigator", "Ebsta", "Clay", "LinkedIn Learning" ], "communicationSkills" : "Executive presentations; Technical documentation; Client meetings", "continuousLearning" : "Bespoke training; Learning platforms; Mentoring platforms; LinkedIn Learning", "problemSolvingSkills" : "Troubleshoot technical issues; Resolve complex technical challenges; Root cause analysis", "outcomesObjectives" : "Maximize effectiveness of sales tools; Drive user adoption; Ensure sales teams have technical capabilities; Achieve sales targets", "qualificationsBasic" : "Subject matter expert for sales technology stack, Global sales organization support, Maximize sales tool effectiveness, Drive user adoption, Achieve sales targets", "qualificationsPreferred" : "Salesforce experience, Outreach experience, Autobound experience, Gong experience, LinkedIn Sales Navigator experience, Ebsta experience, Clay experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue. We’re a vibrant community of over 2,000 world-class practitioners, with offices in 19 locations worldwide. As a Nasdaq-listed company, we are also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research, and a FTSE 100 member recognised as one of Britain's Most Admired Companies. About Informa TechTarget Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R &D to ROI. With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets. Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with: * Trusted information that shapes the industry and informs investment * Intelligence and advice that guides and influences strategy * Advertising that grows reputation and establishes thought leadership * Custom content that engages and prompts action * Intent and demand generation that more precisely targets and converts Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn. For more information, visit [informatechtarget.com](https://informaplc-my.sharepoint.com/personal/megannewberryinformacom/Documents/Recruitment%20Marketing%20Manager/Brand%20Messaging/RequisitionsJob%20adverts/informatechtarget.com) and follow us on [LinkedIn](https://www.linkedin.com/company/informatechtarget/posts/?feedView=all) This role is based in our 240 Blackfriars office. We are seeking a Sales Tech Enablement Specialist to join our Sales Operations & Enablement team. The role is based out of our office in -London, UK. Reporting to the Sales Tech Enablement Manager, you will serve as the subject matter expert for our sales technology stack, supporting a global sales organization of 100+ professionals. This role is critical in maximizing the effectiveness of our sales tools, driving user adoption, and ensuring our sales teams have the technical capabilities to achieve their targets. Key Responsibilities Sales Technology Management & Optimisation * Serve as the primary subject matter expert for our sales technology stack, including Salesforce, Outreach, Autobound, Gong, LinkedIn Sales Navigator, Ebsta, ZoomInfo and Clay * Maintain deep knowledge of platform capabilities, features, and best practices to guide sales team usage * Monitor tool utilization and adoption metrics, identifying opportunities for improved engagement * Configure and optimize sales tools to align with business processes and sales workflows * Triaging and resolving inbound queries in a timely manner from users relating to enablement, such as training and knowledge improvement, general ‘how to’ questions and scoping out enhancement requests to be able to act as the bridge between the users and technical teams * Troubleshoot technical issues and serve as first point of contact for sales technology support * Partner with IT and vendor support teams to resolve complex technical challenges * Participate in User Acceptance Testing (UAT) for enhancement request and technical fixes Training & Enablement * Manage end-to-end onboarding process for new users across the Sales Technology stack * Design and deliver comprehensive training programs for new hires and existing sales team members on all sales technology platforms * Create engaging training materials including user guides, video tutorials, quick reference sheets, and FAQs * Conduct live training sessions (virtual and in-person) for individual tools and integrated workflows * Provide ongoing coaching and support to drive continuous learning and skill development * Maintain a centralized knowledge base and resource library for self-service learning Data Analytics & Reporting * Build and maintain dashboards and reports that track sales technology usage, adoption, and effectiveness * Analyse sales activity data to identify trends, gaps, and opportunities for improvement * Provide actionable insights to sales leadership on tool performance and ROI * Monitor data quality and integrity across platforms, implementing data hygiene best practices * Create custom reports to support sales operations and strategic initiatives * Track and report on key enablement metrics and KPIs Process Optimisation & Best Practices * Document and standardize sales processes and workflows across the technology stack * Identify inefficiencies in current processes and recommend improvements * Collaborate with Sales Operations to implement process enhancements * Establish and communicate best practices for tool usage and sales workflows * Conduct regular audits of tool configurations and user permissions Tool Evaluation & Implementation * Participate in the evaluation of new sales technologies and platform enhancements * Support the implementation and rollout of new tools or major platform updates * Conduct user acceptance testing for new features and integrations * Gather feedback from sales users to inform tool selection and configuration decisions * Manage relationships with technology vendors and attend relevant training sessions Cross-Functional Collaboration * Partner with Sales Operations, Marketing Operations, and IT teams to ensure seamless integration across systems * Act as liaison between sales teams and technical stakeholders * Collaborate with Sales Enablement team members on broader enablement initiatives * Support sales leadership with technology-related projects and strategic initiatives * Communicate platform changes, updates, and enhancements to the global sales organisation ## Qualifications Experience * Proven experience in sales enablement, sales operations, or sales technology roles * Hands-on experience with Salesforce CRM (administration or power user level) * Proven experience with sales engagement platforms (Outreach or similar) * Experience supporting or training sales teams on technology platforms * Track record of driving user adoption and behaviour change through enablement initiatives Technical Skills * Advanced proficiency with Salesforce (reports, dashboards, workflows) * Working knowledge of Outreach, Autobound, Gong, LinkedIn Sales Navigator, Ebsta, ZoomInfo and Clay * Strong data analysis skills with ability to create meaningful reports and dashboards * Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) * Comfortable learning new technologies quickly and independently * Experience with learning management systems Core Competencies * Excellent communication skills with ability to explain technical concepts to non-technical audiences * Strong training and presentation skills with experience facilitating virtual and in-person sessions * Analytical mindset with attention to detail and data accuracy * Problem-solving orientation with ability to troubleshoot technical issues * Project management skills with ability to manage multiple priorities * Self-motivated and able to work independently in a fast-paced environment ## Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, colour, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law. Our benefits include: * Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks * Broader impact: take up to four days per year to volunteer, with charity match funding available too * Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves * Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year * A flexible range of personal benefits to choose from, plus company funded private medical cover * A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares * Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more * Recognition for great work, with global awards and kudos programmes * As an international company, the chance to collaborate with teams around the world", "summaryDescription" : "Sales Tech Enablement Specialist at Informa TechTarget. Skills: Sales technology enablement, Sales operations, User training. Serve as subject matter expert. Maintain deep knowledge of platform capabilities", "postedDate" : "2026-06-12T11:47:25.000", "createdAt" : "2026-06-14T00:44:55.875", "lastUpdated" : "2026-06-15T03:30:25.290", "ingestTimestamp" : "2026-06-14T00:44:55.875", "mongoId" : "6a2d600b74d8ee00a0ba1cac", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Sales technology configuration", "Troubleshooting technical issues", "User Acceptance Testing", "Sales technology enablement", "Sales operations", "User training", "Sales technology management", "User adoption", "Sales workflow optimization", "Technical support", "Training program design", "Data analysis", "Reporting", "B2B technology sales", "Sales technology stack", "Salesforce", "Outreach", "Autobound", "Gong", "LinkedIn Sales Navigator", "Ebsta", "Clay", "LinkedIn Learning" ], "skillCount" : 23, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 742.922, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a660d74d8ee00a062bbdc", "title" : "AI & AWS Software Development Engineer, Ringlink CS Technology Enablement", "company" : "Amazon.com Services LLC", "industry" : "Software Development, alexa and amazon devices", "salary" : { "min" : 143700.0, "max" : 194400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Hawthorne, California, USA", "locations" : [ "Hawthorne, California, USA" ], "timestamp" : "2026-06-15T02:15:14.939", "fingerprint" : "ebfae8ff34241fc394202aa82bfacdf81f79e0ee17b79e7070fa5b61797ad5d7", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10442313/apply", "externalId" : "1fa5fafd-24fb-4318-8fdb-c01005472de4", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hawthorne", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.9128272,-118.3426122" } ], "locationText" : "Hawthorne, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AWS, Bedrock, Amazon Q, SageMaker, Comprehend, Lex, Polly, Transcribe, Amazon Connect, Contact Lens, Customer Profiles, Evaluations, EC2, ECS, Fargate, Lambda, VPC, IAM, CloudFormation, Python, Machine Learning, Natural Language Processing", "professionalSkills" : [ "AI Strategy", "Technical Leadership", "Infrastructure Management", "Platform Management", "Cross-Functional Collaboration", "Security Architecture", "Risk Management", "Thought Leadership", "Code Quality" ], "hardSkillsList" : [ "System performance optimization", "Cost optimization", "Failover management", "Data replication", "Scaling bottlenecks", "Latency management", "Security controls", "Code reviews" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "System performance optimization", "level" : "intermediate" }, { "name" : "Cost optimization", "level" : "intermediate" }, { "name" : "Failover management", "level" : "intermediate" }, { "name" : "Data replication", "level" : "intermediate" }, { "name" : "Scaling bottlenecks", "level" : "intermediate" }, { "name" : "Latency management", "level" : "intermediate" }, { "name" : "Security controls", "level" : "intermediate" }, { "name" : "Code reviews", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "AI/ML, AWS, Amazon Connect, Software Development", "majorSkillsList" : [ "AI/ML", "AWS", "Amazon Connect", "Software Development" ], "coreResponsibilities" : "Research and evaluate AWS AI services, Leverage Amazon Connect AI capabilities, Determine adoption of AI technologies, Assess impact of AI technologies, Create proof of concepts, Create pilot programs, Collaborate with data science teams, Productionize ML models, Manage ML model lifecycle, Drive AI model performance optimization, Monitor AI model performance, Perform A/B testing, Improve AI models continuously, Own technical design, Own implementation of features, Deploy features to production, Lead technical discussions, Lead design reviews, Build scalable solutions, Build secure solutions, Build reliable solutions, Build cost-optimized solutions, Integrate AWS compute services, Integrate core AWS offerings, Integrate AI technologies, Lead CS in leveraging Amazon Connect, Replace custom coded solutions, Define integration architecture, Define service definitions, Balance customer needs, Balance technical constraints, Deliver optimal solutions, Build customer support automation solutions, Handle millions of interactions, Achieve sub-second response times, Drive continuous improvements, Improve development processes, Improve deployment processes, Implement automated testing, Implement monitoring, Implement deployment pipelines, Ensure high quality, Ensure reliability, Implement comprehensive testing strategies, Monitor system performance, Manage proactive system health, Optimize system performance, Optimize system costs, Utilize resources efficiently, Improve architecture across AWS, Monitor AWS infrastructure framework, Manage AWS roles, Manage AWS keys, Manage AWS permissions, Manage AWS exceptions, Manage AWS scaling, Manage AWS patches, Lead evaluation for failover, Lead evaluation for recovery, Lead evaluation for data replication, Lead evaluation for scaling bottlenecks, Lead evaluation for latency, Lead evaluation for security, Maximize Ring & Blink CS ROI, Minimize cost, Optimize architecture, Work with product teams, Work with business teams, Maintain current state architecture artifacts, Build target state architectures, Advise program management, Identify technology dependencies, Identify external dependencies, Build work-back plans, Lead collaboration across diverse groups, Ensure CS is securing neighbor data, Adhere to Amazon's standards, Work with Security teams, Work with Privacy teams, Get directional buy-ins, Design security architecture, Design security controls, Ensure compliance with regulations, Implement security best practices, Conduct code reviews, Provide technical mentoring, Elevate team capabilities, Maintain high code quality, Create reusable solutions, Create reference architectures, Lead development of technical content, Lead delivery of technical content, Mentor others, Develop others, Share lessons learned, Share best practices, Participate in on-call rotations, Ensure system reliability, Ensure rapid incident response, Design core features, Build core features, Integrate AI technologies, Integrate customer support infrastructure, Leverage AWS offerings, Build robust solutions, Scale solutions, Automate customer support, Handle millions of interactions, Achieve sub-second response times, Drive technical improvements, Optimize AI systems, Optimize model performance", "teamCollaboration" : "Cross-functional teams; Diverse groups; Engineering teams; Product teams; Security teams; Privacy teams; Legal teams; Operations teams", "projectManagementSkills" : [ "Work-back plans" ], "domainKnowledge" : "Customer service applications; AI-driven automations; ML model lifecycle; AWS compute services; Amazon Connect; Contact center regulations; Data privacy requirements; AI/ML systems; Large language models; Prompt engineering; RAG systems; Model fine-tuning; AWS AI services; Amazon Connect AI; Real-time systems; Low-latency requirements; Customer-facing applications; Voice communications", "domainList" : [ "customer-service-applications", "ai-driven-automations", "ml-model-lifecycle", "aws-compute-services", "amazon-connect", "contact-center-regulations", "data-privacy-requirements", "ai-ml-systems", "large-language-models", "prompt-engineering", "rag-systems", "model-fine-tuning", "aws-ai-services", "amazon-connect-ai", "real-time-systems", "low-latency-requirements", "customer-facing-applications", "voice-communications" ], "domainSpecificKnowledge" : [ "Customer service applications", "AI-driven automations", "ML model lifecycle", "AWS compute services", "Amazon Connect", "Contact center regulations", "Data privacy requirements", "AI/ML systems", "Large language models", "Prompt engineering", "RAG systems", "Model fine-tuning", "AWS AI services", "Amazon Connect AI", "Real-time systems", "Low-latency requirements", "Customer-facing applications", "Voice communications" ], "toolProficiency" : [ "AWS", "Amazon Connect" ], "communicationSkills" : "Technical presentations; Technical content", "documentationSkills" : "Architecture artifacts; Service definitions; Technical content", "innovationCreativity" : "AI initiatives; Innovative AI solutions; Emerging AI technologies", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; System health management; Performance monitoring; Cost optimization", "specialRequirements" : "On-call rotations", "outcomesObjectives" : "Improve efficiency; Set new standards; Provide measurable business value; Handle millions of interactions; Achieve sub-second response times; Maximize ROI; Minimize cost; Ensure system reliability; Ensure rapid incident response", "qualificationsBasic" : "5+ years experience, Experience with AWS AI services, Production deployment experience, Deep knowledge of Amazon Connect AI, Experience building ML/AI systems, Model monitoring experience, A/B testing experience, Performance optimization experience, Expertise with AWS compute optimization, Experience with auto-scaling, Experience with load balancing, Experience with cost optimization, Experience with real-time systems, Experience with low-latency requirements", "qualificationsPreferred" : "Experience with prompt engineering, Experience with RAG systems, Experience with model fine-tuning", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Ring and Blink Customer Service Engineering Services team is transforming how we serve thousands of customers through innovative AI solutions. Our team is building the future of customer service, developing intelligent systems that provide timely, proactive support while improving efficiency. We're looking for an experienced Software Development Engineer to design and deliver key components of our AI initiatives. In this role, you'll design and implement critical features of our AI-powered customer service platform, make key architectural decisions, and help define technical approaches for automated support systems. You'll work across teams to develop scalable solutions that set new standards for AI-powered customer service. Key job responsibilities AI/ML Strategy & Innovation · Research and evaluate AWS AI services (Bedrock, Amazon Q, SageMaker, Comprehend, Lex, Polly, Transcribe) and Amazon Connect AI features for customer service applications · Leverage Amazon Connect's AI capabilities including Contact Lens, Customer Profiles, Evaluations, and QinC to build intelligent customer service solutions · Determine when to adopt emerging AI technologies and assess their impact on current and future solutions, including integration with existing systems · Create proof of concepts and pilot programs to promote AI-driven automations and optimizations for technology and business processes · Collaborate with data science teams to productionize ML models and ensure smooth model lifecycle management using AWS compute infrastructure · Drive AI model performance optimization, including monitoring, A/B testing, and continuous improvement initiatives Technical Leadership · Own end-to-end technical design and implementation of major features within our AI initiatives and AWS infrastructure, from initial concept through production deployment · Lead technical discussions and design reviews for new features, ensuring alignment with business objectives and technical constraints · Build scalable, secure, reliable, and cost-optimized solutions that integrate AWS compute services (EC2, ECS, Fargate, Lambda) and core offerings (VPC, IAM, CloudFormation) with AI technologies · Lead CS in leveraging Amazon Connect native offerings to replace custom coded solutions where appropriate · Define integration architecture and service definitions for interactions between systems · Balance customer needs with technical constraints to deliver optimal solutions that provide measurable business value Infrastructure & Platform Management · Build robust, scalable solutions for customer support automation that handle millions of interactions with sub-second response times · Drive continuous improvements in development and deployment processes, including automated testing, monitoring, and deployment pipelines using AWS core services · Ensure high quality and reliability through comprehensive testing strategies, performance monitoring, and proactive system health management · Optimize system performance and costs through efficient resource utilization and architectural improvements across AWS services · Monitor and manage AWS infrastructure framework services, roles, keys, permissions, exceptions, scaling, and patches · Lead the evaluation and architecture to manage failover and recovery, data replication, scaling bottlenecks, latency, and security · Maximize Ring & Blink CS's ROI while minimizing cost through architectural optimization using both 1P and 3P systems Cross-Functional Collaboration & Influence · Work with product and business teams to maintain current state architecture artifacts and build target state architectures for the product roadmap · Advise program management on technology/external dependencies for delivering new feature requests and help build work-back plans · Lead collaboration across diverse groups including engineering, product, security, privacy, legal, and operations teams · Present technical solutions and recommendations to senior leadership and technical stakeholders Security, Compliance & Risk Management · Ensure CS is securing neighbor data by adhering to Amazon's security, privacy, legal, and operational standards · Work with Security and Privacy teams on getting directional buy-ins for solutions · Design security architecture and controls for AI/ML systems, ensuring compliance with contact center regulations (PCI DSS, HIPAA) and data privacy requirements · Implement security best practices for customer-facing AI applications and voice communications Thought Leadership & Development · Conduct code reviews and provide technical mentoring to elevate team capabilities and maintain high code quality standards · Create reusable solutions and reference architectures that other engineers and Solutions Architects can leverage · Lead the development and delivery of technical content (white papers, workshops, presentations, sample code) · Actively mentor and develop others, sharing lessons learned and best practices · Participate in on-call rotations to ensure system reliability and rapid incident response A day in the life As an Engineer on this team, your day revolves around shaping the future of customer service: · Design & Build: Implement core features of our AI-powered customer service platforms using cutting-edge machine learning and natural language processing technologies · Architect: Make critical architectural decisions that enable seamless integration of AI technologies with existing customer support infrastructure leveraging AWS offerings · Scale: Build robust, scalable solutions for customer support automation using Amazon Connect and its AI capabilities that handle millions of interactions with sub-second response times · Optimize: Drive technical improvements across our AI systems including model performance optimization, cost reduction, and reliability enhancements using AWS core offerings · Collaborate: Guide and work with cross-functional teams including data scientists, product managers, and UX designers to promote engineering best practices · Support: Participate in on-call rotations to ensure system reliability and rapid incident response · Mentor: Conduct code reviews and provide technical mentoring to elevate team capabilities and maintain high code quality standards About the team The Ring and Blink CS Tech team owns and manages the customer support technology stack to provide and empower Ring's & Blink's customer support associates to deliver exceptional service to our Neighbors (customers). Our vision is to be customer-inspired and technology-enabled to propel customer service towards new horizons, transforming it into a scalable, secure, enterprise-grade infrastructure powered by AI and automation. We're evolving from reactive customer service to proactive, AI-enhanced support experiences. We are committed to delivering neighbor and associate experiences that are unparalleled, simplifying and streamlining business processes with intuitive interfaces via out-of-the-box, low-code, and innovative AI solutions. We focus on providing a seamless and effortless experience that revolutionizes customer service and boosts productivity. Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of software development engineer or related occupational experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - 1+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language - Experience managing a team of high calibre Software Engineers developing complex, world class, scalable software systems that have been successfully delivered to customers Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - · Experience with Generative AI technologies and large language models including prompt engineering, RAG systems, and model fine-tuning - · Strong background in AWS AI services such as Amazon Bedrock, SageMaker, Comprehend, Lex, Polly, and Transcribe with production deployment experience - · Deep knowledge of Amazon Connect AI capabilities - · Experience building and maintaining production ML/AI systems including model monitoring, A/B testing, and performance optimization - · Expertise with AWS compute optimization including auto-scaling, load balancing, and cost optimization strategies - · Experience with real-time systems and low-latency requirements for customer-facing applications and voice communications Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Hawthorne - 143,700.00 - 194,400.00 USD annually", "summaryDescription" : "AI & AWS Software Development Engineer, Ringlink CS Technology Enablement at Amazon.com Services LLC. Skills: AI/ML, AWS, Amazon Connect, Software Development. Research and evaluate AWS AI services. Leverage Amazon Connect AI capabilities", "postedDate" : "2026-06-13T11:32:53.605", "createdAt" : "2026-06-13T11:32:53.605", "lastUpdated" : "2026-06-15T02:15:14.939", "ingestTimestamp" : "2026-06-13T11:32:53.605", "mongoId" : "6a2a660d74d8ee00a062bbdc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10442313/apply", "salaryAnnualMin" : 143700, "salaryAnnualMax" : 194400, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "System performance optimization", "Cost optimization", "Failover management", "Data replication", "Scaling bottlenecks", "Latency management", "Security controls", "Code reviews", "Mentoring", "AI/ML", "AWS", "Amazon Connect", "Software Development", "AI Strategy", "Technical Leadership", "Infrastructure Management", "Platform Management", "Cross-Functional Collaboration", "Security Architecture", "Risk Management", "Thought Leadership", "Code Quality", "Work-back plans", "Customer service applications", "AI-driven automations", "ML model lifecycle", "AWS compute services", "Contact center regulations", "Data privacy requirements", "AI/ML systems", "Large language models", "Prompt engineering", "RAG systems", "Model fine-tuning", "AWS AI services", "Amazon Connect AI", "Real-time systems", "Low-latency requirements", "Customer-facing applications", "Voice communications" ], "skillCount" : 40, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "_score" : 742.28577, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2b975774d8ee00a0816d64", "title" : "Capital Sales Manager, Enabling Technologies", "company" : "Medtronic", "industry" : "Healthcare", "salary" : { "min" : 100000.0, "max" : 100000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "San Francisco, California, United States of America", "locations" : [ "San Francisco, California, United States of America" ], "timestamp" : "2026-06-14T22:53:07.567", "fingerprint" : "a4688fb603f8ee02f175fe24b9feff3ae2993697131da873476669a9c9368ddc", "source" : "workday", "language" : "en", "applyUrl" : "https://medtronic.wd1.myworkdayjobs.com/RedeploymentMedtronicCareers/job/San-Francisco-California-United-States-of-America/Capital-Sales-Manager--Enabling-Technologies---San-Francisco-Bay-Area_R69043", "externalId" : "R69043", "industryFunction" : { }, "locationPoint" : "19.68044,-99.74877", "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Solution selling", "Sales planning" ], "hardSkillsList" : [ "Spine anatomy knowledge", "ROI articulation" ], "hardSkills" : [ { "name" : "Spine anatomy knowledge", "level" : "intermediate" }, { "name" : "ROI articulation", "level" : "intermediate" } ], "majorSkills" : "Capital equipment sales, Neuroscience sales, Spine sales", "majorSkillsList" : [ "Capital equipment sales", "Neuroscience sales", "Spine sales" ], "coreResponsibilities" : "Manage complex sales process, Build clinical support, Build administrative support, Generate market awareness, Drive sales within territory, Manage transition of initial sale, Manage installation to clinical team, Achieve quarterly sales targets, Develop quarterly sales plan, Develop yearly sales plan, Build surgical advocacy teams, Develop initial contact with CEO, Develop relationship with hospital administrator, Organize sales process, Manage sales process, Develop expert knowledge of spine procedures, Develop expert knowledge of neuro procedures, Articulate hospital value propositions, Articulate surgeon value propositions, Articulate patient value propositions, Articulate ROI program, Resolve contractual issues, Coordinate system installation, Handle administrative follow-up", "teamCollaboration" : "Build team of advocates; Work with Director Capital Sales", "domainKnowledge" : "Spine anatomy; Neurological disorders; Spine conditions; Chronic pain; Surgical care; Spine procedures; Cranial procedures; Navigation systems; Robotics systems; Imaging tools", "domainList" : [ "spine-anatomy", "neurological-disorders", "spine-conditions", "chronic-pain", "surgical-care", "spine-procedures", "cranial-procedures", "navigation-systems", "robotics-systems", "imaging-tools" ], "domainSpecificKnowledge" : [ "Spine anatomy", "Neurological disorders", "Spine conditions", "Chronic pain", "Surgical care", "Spine procedures", "Cranial procedures", "Navigation systems", "Robotics systems", "Imaging tools" ], "communicationSkills" : "Technical presentations; Executive meetings", "specialRequirements" : "Reside within territory, Drive to multiple accounts, Travel outside territory, Independently mobile, Interact with computer, Talk or hear, Reach with hands, Use hands to feel, Lift up to 20 pounds, Adjust focus, Carry products, 50% overnight travel, Air travel, Transport demonstration equipment", "outcomesObjectives" : "Ensure sales objectives met", "qualificationsBasic" : "8+ years sales experience, 6+ years sales experience, 4+ years sales experience, Valid driver's license", "qualificationsPreferred" : "Ortho experience, Spine experience, O.R. experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We anticipate the application window for this opening will close on - 18 Jun 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. # **A Day in the Life** Job Specific Summary We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also involves travel outside the territory, presenting opportunities for broader engagement. As one of three comprehensive portfolios at Medtronic, **Neuroscience** is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission—to alleviate pain, restore health, and extend life—we develop technologies and therapies that help people regain function, reduce pain, and return to the activities that matter most. Our**Cranial & Spinal Technologies (CST**) operating unit advances surgical care for spine and cranial conditions through an integrated ecosystem of implants, navigation, robotics, imaging, and planning tools. Platforms like AiBLE enhance precision, efficiency, and outcomes for complex procedures worldwide. Check us out on LinkedIn: [Medtronic CST](https://www.linkedin.com/company/medtronic-brain-and-spine-therapies/posts/?feedView=all). At Medtronic, the Regional Capital Sales Representative is responsible for Medtronic's Navigation, Imaging and Robotic sales activity and account strategies within assigned Region. Responsibilities include expert-level clinical knowledge of spine anatomy, the ability to build a team of advocates within each hospital, strong solution selling skills and the ability to ensure sales objectives are met on a consistent basis. The Regional Capital Managers are expected to provide an extraordinary degree of information gathering and presenting to buying teams throughout the capital equipment purchasing process. This is a **field based** role. Responsibilities may include the following and other duties may be assigned: * Manage the complex sales process of into new hospitals and additional System sales within existing hospitals * Build clinical and administrative support through technical presentations, executive meetings, marketing events, laboratory sessions and System test drives * Identify key institutions, generate market awareness and drive sales within an assigned sales territory * Effectively manage transition of initial sale and installation to the clinical sales team to drive procedural volume and rapid adoption * Achieve quarterly sales targets * Work with the Director of Capital Sales to develop a quarterly/yearly sales plan * Build surgical advocacy teams at each hospital * Develop initial contact and relationship with CEO and senior hospital administrator * Organize and manage the sales process * Develop expert level knowledge of primary spine/neuro procedures * Ability to articulate the hospital,surgeon and patient value propositions * Ability to articulate the ROI program at an executive level * Resolve contractual issues and coordinate system installation upon purchase approval * Handle all communications and administrative follow-up * The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. We are committed to building a workforce that brings together a broad range of perspectives and experiences at every level. This approach fuels innovation and helps us remain an industry leader—that’s why we focus on attracting and developing employees who are patient-centric, passionate, and deeply connected to the needs of the patients we serve. To learn more about Inclusion & Diversity at Medtronic, [click here](https://www.medtronic.com/en-us/our-impact/inclusion-diversity-equity.html). _To be considered for this role, please ensure the minimum requirements are evident in your applicant profile._ • High School Diploma (or equivalent) and 8+ years of relevant sales, clinical, or related experience in medical device, Medtech, healthcare or life sciences; or • Associates Degree and 6+ years of relevant sales, clinical, or related experience in medical device, Medtech, healthcare or life sciences; or • Bachelor's Degree and 4+ years of relevant sales, clinical, or related experience in medical device, Medtech, healthcare or life sciences. **Nice to Have: Preferences** * Ortho, Spine or O.R. experience * Ability to interact effectively with a wide range of people and personalities. * Excellent written and verbal communication skills. ## **Additional Job Requirements:** • While performing the duties of this job, the employee is regularly required to be independently mobile • Required to interact with a computer for extended periods of time, and communicate with peers and co-workers • Regularly required to talk or hear • Frequently required to sit and reach with hands and arms • Regularly required to stand; walk and use hands to finger, handle, or feel • Must frequently lift and/or move up to 20 pounds • Specific vision abilities required by this job include ability to adjust focus • This position is based out of the Representatives’ residence where physical effort is minimal; must be able to carry products. • Approximately 50% overnight travel will be required via reps driving throughout territory; air travel when required. • Requires the incumbent to maintain and transport demonstration equipment to customers’ premises as required. 30% physical handling of this equipment is therefore integral to the position. • Preference will be given to local qualified candidates and candidates with Medtronic experience ****** Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. **#LI-MDT** For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. **Physical Job Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. **U.S. Work Authorization & Sponsorship ** At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. # **Benefits & Compensation** **Medtronic offers a competitive Salary and flexible Benefits Package** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$100,000.00 - $100,000.00 ## ## The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here. (https://www3.benefitsolver.com/benefits/BenefitSolverView?DO_NUM=182665432&error_page=errorpage&page_name=public/download_document¤t_page=admin/refcenter/index&session_co_num=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007) The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: [Medtronic benefits and compensation plans](https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic) # **About Medtronic** # We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity [here](http://www.medtronic.com). It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find [here](https://www.medtronic.com/content/dam/medtronic-wide/public/united-states/employee-support-services/careers/la-county-legal-notice.pdf) a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.", "summaryDescription" : "Capital Sales Manager, Enabling Technologies at Medtronic. Skills: Capital equipment sales, Neuroscience sales, Spine sales. Manage complex sales process. Build clinical support", "postedDate" : "2026-06-11T08:08:03.273", "createdAt" : "2026-06-12T08:08:03.134", "lastUpdated" : "2026-06-14T22:53:07.567", "ingestTimestamp" : "2026-06-12T08:08:03.134", "mongoId" : "6a2b975774d8ee00a0816d64", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://medtronic.wd1.myworkdayjobs.com/RedeploymentMedtronicCareers/job/San-Francisco-California-United-States-of-America/Capital-Sales-Manager--Enabling-Technologies---San-Francisco-Bay-Area_R69043", "salaryAnnualMin" : 100000, "salaryAnnualMax" : 100000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Spine anatomy knowledge", "ROI articulation", "Capital equipment sales", "Neuroscience sales", "Spine sales", "Solution selling", "Sales planning", "Spine anatomy", "Neurological disorders", "Spine conditions", "Chronic pain", "Surgical care", "Spine procedures", "Cranial procedures", "Navigation systems", "Robotics systems", "Imaging tools" ], "skillCount" : 17, "jobCategory" : "engineering", "seniorityLevel" : "manager", "dataQualityScore" : 1.0, "_score" : 736.1814, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2c5e4974d8ee00a08e2c44", "title" : "Manager, Revenue Enablement", "company" : "ESO", "salary" : { "min" : 135000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager, Revenue Enablement in the SaaS industry in the United States, adjusted for seniority and company size." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-15T01:06:29.837", "fingerprint" : "931bad2a5f258a0e099be2b1c79735d0ac67950469a89bfe0464e218a4743a4b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.eso.com/careers/job/?gh_jid=4699907005", "externalId" : "4699907005", "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" }, { "city" : "Tel Aviv", "country" : "Israel", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "32.0852997,34.7818064" }, { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Chicago, Illinois, United States; Tel Aviv, Israel; United States", "experienceMinYears" : 4, "experienceLevel" : "Manager", "technicalSkills" : "Highspot, Gong, Salesforce", "professionalSkills" : [ "RevTech utilization", "Platform governance", "Revenue enablement", "Content management", "Knowledge management", "Sales content distribution", "Sales coaching", "Sales training", "Sales guidance", "Sales enablement", "Sales productivity", "Win rates", "Deal closure", "Buyer engagement", "Sales processes", "Client relationships", "Revenue generation" ], "hardSkillsList" : [ "RevTech administration", "Platform integration", "Technical system configuration", "AI recommendation", "Content governance" ], "hardSkills" : [ { "name" : "RevTech administration", "level" : "intermediate" }, { "name" : "Platform integration", "level" : "intermediate" }, { "name" : "Technical system configuration", "level" : "intermediate" }, { "name" : "AI recommendation", "level" : "intermediate" }, { "name" : "Content governance", "level" : "intermediate" } ], "majorSkills" : "RevTech utilization, Platform governance, Sales enablement, Content management", "majorSkillsList" : [ "RevTech utilization", "Platform governance", "Sales enablement", "Content management" ], "coreResponsibilities" : "Own strategy of revenue enablement technology stack, Own health of revenue enablement technology stack, Own measurable impact of revenue enablement technology stack, Ensure sellers use tools, Demonstrate value creation from RevTech investment, Organize sales content, Manage sales content, Distribute sales content, Recommend next-best actions using AI, Surface high-impact content using AI, Measure content effectiveness, Integrate coaching for continuous learning, Integrate training for continuous learning, Align sales teams with messaging, Drive consistent execution, Triage enablement requests, Prioritize enablement requests, Establish intake process, Establish prioritization process, Drive enablement improvements, Develop reporting for sales enablement hub, Track adoption of sales enablement hub, Track performance of sales enablement hub, Audit sales content library, Produce remediation plan for content, Develop content governance model, Define content owners, Define content update cadences, Define seller-facing access points, Drive user adoption of sales enablement hub, Drive utilization of sales enablement hub, Enable teams to improve win rates, Enable teams to enhance productivity, Enable teams to shorten ramp times, Enable teams to accelerate deal cycles, Enable teams to maximize launch adoption, Track RevTech platform utilization, Track RevTech platform adoption, Measure RevTech value creation, Correlate platform engagement with seller performance, Reduce ad-hoc requests, Track sales content library utilization, Track sales content delivery, Track sales content currency, Measure content effectiveness, Track sales enablement content delivery effectiveness, Track seller self-service adoption rates", "teamCollaboration" : "Connect Marketing, Sales, RevOps; Collaborate with cross-functional partners; Collaborate with Sales stakeholders; Collaborate with Marketing stakeholders; Collaborate with Product stakeholders; Work alongside Revenue Operations; Stakeholder satisfaction", "projectManagementSkills" : [ "Manage concurrent requests", "Manage priorities" ], "domainKnowledge" : "Revenue enablement technology; Sales enablement technology; Go-to-market function; Revenue Operations structure; B2B SaaS; Vertical market; Public safety; Healthcare; Sales content library; Content governance model; Sales play workstreams", "domainList" : [ "revenue-enablement-technology", "sales-enablement-technology", "go-to-market-function", "revenue-operations-structure", "b2b-saas", "vertical-market", "public-safety", "healthcare", "sales-content-library", "content-governance-model", "sales-play-workstreams" ], "domainSpecificKnowledge" : [ "Revenue enablement technology", "Sales enablement technology", "Go-to-market function", "Revenue Operations structure", "B2B SaaS", "Vertical market", "Public safety", "Healthcare", "Sales content library", "Content governance model", "Sales play workstreams" ], "toolProficiency" : [ "Highspot", "Gong", "Salesforce" ], "continuousLearning" : "Integrate coaching; Integrate training", "problemSolvingSkills" : "Identify enablement gaps; Prioritize investment", "outcomesObjectives" : "Improve win rates; Enhance productivity; Shorten ramp times; Accelerate deal cycles; Maximize launch adoption; Sustain utilization targets; Demonstrate RevTech value creation; Reduce ad-hoc requests; Ensure content currency; Measure content effectiveness; Increase seller self-service adoption", "qualificationsBasic" : "4+ years sales enablement experience, Build intake workflows, Build content libraries, Build knowledge management systems, Build sales enablement hubs, Project management skills, Collaborate with Sales stakeholders, Collaborate with Marketing stakeholders, Collaborate with Product stakeholders, Familiarity with CRM platforms", "qualificationsPreferred" : "Experience in b2b SaaS company, Experience in vertical market, Experience in public safety space, Experience in healthcare-adjacent space, Familiarity with Highspot, Familiarity with Seismic, Familiarity with Showpad, Proficiency with PowerPoint, Proficiency with Canva, Working knowledge of LMS, Working knowledge of on-demand learning platforms, Analytical mindset, Use data to identify enablement gaps, Use data to prioritize investment", "workSiteFlexibility" : "Onsite", "rawDescription" : "ESO is seeking a Manager of Revenue Enablement whose primary mandate is RevTech utilization, adoption, and platform governance. This role owns the strategy, health, and measurable impact of our revenue enablement technology stack — including Highspot, Gong, and future platforms — ensuring every seller actively uses these tools in accordance with defined processes and that the organization can demonstrate clear value creation from its RevTech investment. Sitting within Revenue Operations, this role also serves as the connective tissue between Marketing, Sales, and RevOps, ensuring that every customer-facing seller has the knowledge, content, and tools required to engage buyers effectively and close with confidence. The ideal candidate is an organized, data-literate enablement professional who thrives on building structure where ambiguity currently exists. You will own the single platform to organize, manage, and distribute sales content, training, and guidance—ensuring reps can easily find and use the most relevant, up-to-date materials. You will use AI to recommend next-best actions, surface high-impact content, and measure what works—helping teams improve win rates and sales productivity. You will integrate coaching and training for continuous learning that align sales teams with messaging and drive consistent execution. And you will triage and prioritize inbound enablement requests from sales and marketing stakeholders, to bring organization and a disciplined enablement execution rhythm to a team that is ready to scale. Key Responsibilities: RevTech Utilization it does not produce it. Unstructured ad hoc support. All requests must enter through the formal intake process. This role in a general-purpose support resource for Sales or Marketing. Requests that bypass intake are out of scope until they are formally prioritized. RevTech administration on behalf of Marketing Operations. Platform integration work technical system configuration remain under Marketing Operations ownership. This role role sets strategy, requirements, and governance; it escalates technical execution to the appropriate owner. Qualifications: Required: 4+ years of experience in sales enablement or revenue enablement, or a closely related go-to-market function. Demonstrated ability to build with cross-functional partners, including intake workflows, content libraries, knowledge management systems, or sales enablement hubs (i. e. Highspot). Strong project management skills with a track record of managing multiple concurrent requests and priorities without losing quality or responsiveness. Excellent collaborating with Sales, Marketing, and Product stakeholders in a fast-paced, cross-functional environment. Comfort working in or alongside a Revenue Operations structure, with familiarity with CRM platforms (Salesforce preferred). Preferred Experience working in a b2b SaaS company, ideally in a vertical market or public safety/healthcare-adjacent space. Familiarity with sales enablement hubs or content management platforms (e.g., Highspot, Seismic, Showpad, or similar). Proficiency with tools commonly used in sales enablement material delivery (e. g. PowerPoint, Canva, or equivalent). Working knowldege of learning management systems (LMS) or on-demand learning platforms. Analytical mindset with experience using data to identify enablement gaps and prioritize investment. How Success is Measured In the first 90 days, the Manager of Revenue Enablement will be expected to: Establish a documented intake and prioritization process for all sales enablement requests. Develop and drive enablement improvements across existing sales play workstreams. Develop reporting to track adoption and overall performance of our newly implemented sales enablement hub. Conduct a full audit of the existing sales content library and produce a remediation plan for outdated or missing materials. Develop a clear content governance model with defined owners, update cadences, and seller-facing access points. Drive positively trending user adoption and utilization of our new sales enablement hub (i. e. HighSpot). Demonstrated contributions that enable teams to improve win rates, enhance productivity, shorten ramp times, accelerate deal cycles, and maximize launch adoption. Ongoing success in this role will be measured by: RevTech platform utilization and adoption rates by role and segment - trending toward and sustaining defined utilization targets across Highspot, Gong, and active coaching tools. Demonstrated RevTech value creation: measurable correlation between platform engagement and seller perfromance outcomes (win rate, rtamp time, deal velocity, launch adoption). Reduction in ad-hoc, last-minute requests from Sellers and Sales leadership Sales Content library utilization, delivery and currency (% of materials current within defined refresh windows). Ability to track and measure content effectiveness, specifically how it relates to sales funnel metrics. Sales enablement content delivery effectiveness (i. e. use of AI and automation). Seller self-service adoption rates for content access. Stakeholder satisfaction across Sales, Marketing and RevOps. Benefits & Perk ESO offers a comprehensive suite of benefits to promote health and financial security for our employees and their families. For full-time employment you this includes: Competitive health plans (medical, dental, & vision insurance) PTO (starting at 20 days) & 12 company holidays Volunteer Day (1 day) 401(k) with company match Telemedicine service provided by ESO Savings accounts (FSA, HSA, DCA) Employee Assistance Program (EAP) Annual health and wellness reimbursements Peace of mind benefits such as life insurance, disability insurance, and worksite benefits Paid parental leave, new child program, & flexible parental return-to-work options Casual office environments and unlimited office snacks and drinks About ESO ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our six US offices and our Belfast, Northern Ireland office. Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don’t match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission. In the spirit of ESO’s mission to “Improve Community Health and Safety through the Power of Data,” and in accordance with ESO’s duty to provide and maintain a workplace that is free of known hazards, ESO requires all United States (US) employees to be fully vaccinated against COVID-19, regardless of if you work remotely or in-office unless a reasonable medical or religious accommodation is requested in a timely manner and approved. This policy will help safeguard the health of our employees and customers, as well as the community at large. Applicant Privacy Notice – please click here to review the privacy policy which details how your data is collected, used and protected.", "summaryDescription" : "Manager, Revenue Enablement at ESO. Skills: RevTech utilization, Platform governance, Sales enablement, Content management. Own strategy of revenue enablement technology stack. Own health of revenue enablement technology stack", "postedDate" : "2026-06-12T21:55:52.430", "createdAt" : "2026-06-12T21:55:52.430", "lastUpdated" : "2026-06-15T01:06:29.837", "ingestTimestamp" : "2026-06-12T21:55:52.430", "mongoId" : "6a2c5e4974d8ee00a08e2c44", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "RevTech administration", "Platform integration", "Technical system configuration", "AI recommendation", "Content governance", "RevTech utilization", "Platform governance", "Sales enablement", "Content management", "Revenue enablement", "Knowledge management", "Sales content distribution", "Sales coaching", "Sales training", "Sales guidance", "Sales productivity", "Win rates", "Deal closure", "Buyer engagement", "Sales processes", "Client relationships", "Revenue generation", "Manage concurrent requests", "Manage priorities", "Revenue enablement technology", "Sales enablement technology", "Go-to-market function", "Revenue Operations structure", "B2B SaaS", "Vertical market", "Public safety", "Healthcare", "Sales content library", "Content governance model", "Sales play workstreams", "Highspot", "Gong", "Salesforce" ], "skillCount" : 38, "jobCategory" : "operations", "jobSubcategory" : "revenue-operations", "dataQualityScore" : 0.8888889, "_score" : 735.2162, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2176e574d8ee00a0c1b439", "title" : "Senior Technical Business Development Manager, Marketplace Technology Partners COE", "company" : "Amazon Web Services, Inc.", "industry" : "Business Merchant Development, Business/Merchant Development, Cloud Computing", "salary" : { "min" : 193700.0, "max" : 262000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, USA", "locations" : [ "New York, New York, USA" ], "timestamp" : "2026-06-15T04:26:23.812", "fingerprint" : "71e03c9bd06da0b639aae57669a884f1cdb3f8b9114fce04b2005e858647e569", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10436998/apply", "externalId" : "cd3ec1b8-9898-43de-b389-4f5be2cd0fbf", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AI, ML, GenAI, Analytics, Database, Storage", "professionalSkills" : [ "Go-to-market strategy", "Business development", "Partner management", "Product management", "Sales enablement" ], "hardSkillsList" : [ "Negotiating agreements", "Program scaling", "Content strategy", "Product reviews", "Feedback collection", "Roadmap adjustments", "Beta programs", "Feature validation" ], "softSkillsList" : [ "Curiosity", "Comfort with ambiguity" ], "hardSkills" : [ { "name" : "Negotiating agreements", "level" : "intermediate" }, { "name" : "Program scaling", "level" : "intermediate" }, { "name" : "Content strategy", "level" : "intermediate" }, { "name" : "Product reviews", "level" : "intermediate" }, { "name" : "Feedback collection", "level" : "intermediate" }, { "name" : "Roadmap adjustments", "level" : "intermediate" }, { "name" : "Beta programs", "level" : "intermediate" }, { "name" : "Feature validation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Curiosity" }, { "name" : "Comfort with ambiguity" } ], "majorSkills" : "Marketplace technology, Partner enablement, Revenue growth, AI-powered enablement", "majorSkillsList" : [ "Marketplace technology", "Partner enablement", "Revenue growth", "AI-powered enablement" ], "coreResponsibilities" : "Scale advisory engagement programs, Define partner selection criteria, Manage engagement pipelines, Track TCV impact, Evolve resource-led sprints, Drive TCV through seller onboarding, Drive TCV through international expansion, Drive TCV through feature adoption, Lead AI-powered enablement experiences, Translate Marketplace capabilities, Own product vision, Own content strategy, Own adoption metrics, Represent seller voice, Represent buyer voice, Synthesize findings recommendations, Build scalable mechanisms, Collect partner feedback, Route customer feedback, Close feedback loop, Represent AWS Marketplace, Develop presentations, Deliver demos, Deliver thought leadership, Build network advocates, Build network early adopters, Support beta programs, Validate new features, Provide product feedback, Review engagement health, Present beta feedback, Recommend roadmap adjustments, Brief partner executive, Coordinate international expansion, Review enablement analytics, Identify content gaps, Identify feature discovery patterns, Connect renewal automation insights, Route friction patterns", "teamCollaboration" : "Partner ecosystem; Product teams; Engineering teams; Field sellers; Global partner ecosystem", "projectManagementSkills" : [ "Program management", "Strategic planning" ], "domainKnowledge" : "AWS Marketplace; Cloud computing; AI/ML; GenAI; SaaS; Software listings; Data listings; Service listings; AI agent listings", "domainList" : [ "aws-marketplace", "cloud-computing", "ai-ml", "genai", "saas", "software-listings", "data-listings", "service-listings", "ai-agent-listings" ], "domainSpecificKnowledge" : [ "AWS Marketplace", "Cloud computing", "AI/ML", "GenAI", "SaaS", "Software listings", "Data listings", "Service listings", "AI agent listings" ], "toolProficiency" : [ "AWS Marketplace" ], "communicationSkills" : "Executive presentations; Thought leadership", "continuousLearning" : "Knowledge sharing; Mentorship; Career development", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Drive AWS Marketplace feature adoption; Drive partner activation; Drive revenue growth globally; Accelerate go-to-market success; Drive $1.5B+ TCV", "qualificationsBasic" : "7+ years business agreements experience, Bachelor's degree, Develop strategies influence leadership, 5+ years Data & AI technologies", "qualificationsPreferred" : "Founder or executive experience, Practice leader or business unit owner, Selling to Fortune 1000, Selling to Global 2000", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. We are seeking a seasoned Senior Technical Business Development Manager to lead strategic programs and enablement initiatives within the AWS Marketplace Center of Excellence (MPCOE). This high-impact individual contributor role owns and scales the mechanisms that drive AWS Marketplace feature adoption, partner activation, and revenue growth globally. You will serve as the connective tissue between our partner ecosystem — ISVs, channel partners, consulting partners, and third-party integrators — and the AWS Marketplace product and engineering teams, translating complex product capabilities into business value that accelerates go-to-market success. Key job responsibilities - Own and scale high-touch advisory engagement programs end-to-end: define partner selection criteria, manage engagement pipelines, track TCV impact, and evolve the model from resource-led sprints toward repeatable, self-service mechanisms that drive $1.5B+ TCV through seller onboarding, international expansion, and feature adoption. - Lead AI-powered enablement experiences that translate 200+ Marketplace capabilities into persona-specific business value for Finance, Tax, Legal, and Operations stakeholders. Own the product vision, content strategy, and adoption metrics. - Represent seller and buyer voice in product reviews and engineering discussions, synthesizing findings into clear recommendations for product and engineering leadership. - Build scalable mechanisms to continuously collect and route partner/customer feedback to the right product and engineering teams, closing the loop with structured post-launch adoption data. - Represent AWS Marketplace at partner conferences, industry events (re:Invent, Seller Conference, 3PI events), and community forums as a credible advocate for Marketplace capabilities across the full range of software, data, services, and AI agent offerings. - Develop and deliver presentations, demos, and thought leadership content for audiences ranging from technical practitioners to C-suite executives. - Build a network of engaged advocates and early adopters who can support beta programs, validate new features, and provide ongoing product feedback. A day in the life No two days look the same. You might start your morning reviewing engagement health across 15+ active partner advisory sprints, then join a product review where you present beta feedback from ISVs and recommend roadmap adjustments. By midday, you are briefing a partner executive on a feature launching next quarter — a new transaction model, an AI agent listing capability, or a channel program update — while simultaneously coordinating with the EMEA BD team on an international expansion blocker. In the afternoon, you are on stage at a partner conference representing Marketplace to hundreds of vendors and service providers, or you are reviewing AI-powered enablement analytics to identify content gaps and feature discovery patterns. You close the day connecting renewal automation insights to a regional waterfall review and routing friction patterns back to the engineering team. This role rewards curiosity, comfort with ambiguity, and the ability to operate at both 30,000 feet and ground level in equal measure. About the team The AWS Marketplace Center of Excellence (MPCOE) is the business development engine that connects AWS Marketplace Engineering with the global partner and field ecosystem. We provide early-stage business input to PRFAQs, own launch and go-to-market execution for Tier 1/2+ features, and run the strategic growth programs that drive MP adoption at scale — including partner advisory engagements, renewals, PLG, 3PI strategy, VIP, multi-product solutions, and AI-powered enablement. The team operates across five primary organizations: AMPS Engineering, Tech Partner COE (TPCOE), Consulting Partner COE (CCOE), Geo Partner Management, and WWSO. We are shifting from resource-led adoption to adoption at scale, leveraging programs, mechanisms, activation channels, and AI-powered tooling as growth drivers. The MPCOE has built 17 AI-powered tools and deployed 15 domain-specific chat agents that collectively scale MP knowledge in the absence of dedicated MP resources outside the COE. You will work alongside product managers, engineers, field sellers, and a broad partner ecosystem — acting as the voice of the market internally and the voice of Marketplace externally. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - 7+ years of developing, negotiating and executing business agreements experience - Bachelor's degree - Experience developing strategies that influence leadership decisions at the organizational level - 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience Preferred Qualifications: - Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner - Experience selling to Fortune 1000 or Global 2000 organizations Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 193,700.00 - 262,000.00 USD annually USA, WA, Seattle - 176,100.00 - 238,200.00 USD annually", "summaryDescription" : "Senior Technical Business Development Manager, Marketplace Technology Partners COE at Amazon Web Services, Inc.. Skills: Marketplace technology, Partner enablement, Revenue growth, AI-powered enablement. Scale advisory engagement programs. Define partner selection criteria", "postedDate" : "2026-06-13T10:20:09.206", "createdAt" : "2026-06-13T10:20:09.206", "lastUpdated" : "2026-06-15T04:26:23.812", "ingestTimestamp" : "2026-06-13T10:20:09.206", "mongoId" : "6a2176e574d8ee00a0c1b439", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10436998/apply", "salaryAnnualMin" : 193700, "salaryAnnualMax" : 262000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Negotiating agreements", "Program scaling", "Content strategy", "Product reviews", "Feedback collection", "Roadmap adjustments", "Beta programs", "Feature validation", "Curiosity", "Comfort with ambiguity", "Marketplace technology", "Partner enablement", "Revenue growth", "AI-powered enablement", "Go-to-market strategy", "Business development", "Partner management", "Product management", "Sales enablement", "Program management", "Strategic planning", "AWS Marketplace", "Cloud computing", "AI/ML", "GenAI", "SaaS", "Software listings", "Data listings", "Service listings", "AI agent listings" ], "skillCount" : 30, "jobCategory" : "other", "dataQualityScore" : 1.0, "_score" : 734.1793, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "69c909539bc74574cbb08c5d", "title" : "Associate Director, IIX Technology Platforms", "company" : "IIX Global", "industry" : "Technology", "salary" : { "min" : 1.0E9, "max" : 1.5E9, "currency" : "IDR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for an Associate Director, IIX Technology Platforms in Jakarta, Indonesia, adjusted for director seniority and the finance industry." }, "location" : "Jakarta, ID", "locations" : [ "Jakarta", "ID" ], "timestamp" : "2026-06-16T00:14:09.289", "fingerprint" : "2038528761250dcf1cca8214c553c0b1e23372d45f03882bf6e07838cb679d35", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://iix-global.breezy.hr/p/4e92b5ad6924-associate-director-iix-technology-platforms-indonesia", "externalId" : "4e92b5ad6924", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Jakarta", "country" : "Indonesia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "-6.1754049,106.8271680" } ], "locationText" : "Jakarta, Indonesia", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "remoteFriendly" : true, "rawDescription" : "About Impact Investment Exchange (IIX) Impact Investment Exchange (IIX) is a pioneer in impact investing, dedicated to reshaping finance for sustainable development. Over the past 17 years, IIX has built the sustainable investing market through: • Capital Mobilization – Including the Women’s Liveli", "summaryDescription" : "Associate Director, IIX Technology Platforms at IIX Global", "createdAt" : "2026-06-14T18:36:51.186", "lastUpdated" : "2026-06-16T00:14:09.289", "ingestTimestamp" : "2026-06-14T18:36:51.186", "mongoId" : "69c909539bc74574cbb08c5d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "_score" : 733.95984, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Finance", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2ca59174d8ee00a09b7234", "title" : "Credit Analyst", "company" : "Octus", "industry" : "FinTech", "salary" : { "min" : 80000.0, "max" : 100000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-15T05:41:28.049", "fingerprint" : "95b4cc4fe6a8f18a22918728d4b23ec2ea0c90ee196f990c323b53dbebe8883d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/octus/jobs/5159873007", "externalId" : "5159873007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Excel", "professionalSkills" : [ "Credit analysis", "Relative value analysis", "Valuation analysis", "Fundamental credit analysis" ], "hardSkillsList" : [ "Financial analysis", "Cash flow projections", "Capital structures" ], "hardSkills" : [ { "name" : "Financial analysis", "level" : "intermediate" }, { "name" : "Cash flow projections", "level" : "intermediate" }, { "name" : "Capital structures", "level" : "intermediate" } ], "majorSkills" : "Credit research, Fundamental analysis, Valuation", "majorSkillsList" : [ "Credit research", "Fundamental analysis", "Valuation" ], "coreResponsibilities" : "Conduct fundamental credit analysis, Conduct relative value analysis, Build forward looking credit models, Produce actionable investment ideas, Prepare deep dive analysis, Discuss key credit strengths, Discuss key credit risks, Analyze industry comparisons, Analyze historical transaction data, Maintain active dialogue, Follow sector trends, Ensure coverage of borrowers, Lead primary analysis work", "teamCollaboration" : "Team-wide collaborative approach; Cross-disciplinary research; Cross-disciplinary analysis", "domainKnowledge" : "Leverage loan situations; Credit lifecycle; Broadly syndicated loan market; Performing credits; Distressed credits; Distressed debt; Restructuring coverage; Corporate loan issuers; Corporate credit analysts; Leveraged loan borrowers", "domainList" : [ "leverage-loan-situations", "credit-lifecycle", "broadly-syndicated-loan-market", "performing-credits", "distressed-credits", "distressed-debt", "restructuring-coverage", "corporate-loan-issuers", "corporate-credit-analysts", "leveraged-loan-borrowers" ], "domainSpecificKnowledge" : [ "Leverage loan situations", "Credit lifecycle", "Broadly syndicated loan market", "Performing credits", "Distressed credits", "Distressed debt", "Restructuring coverage", "Corporate loan issuers", "Corporate credit analysts", "Leveraged loan borrowers" ], "toolProficiency" : [ "Excel" ], "communicationSkills" : "Written communication; Oral communication; Client interaction", "documentationSkills" : "Credit research reports; Detailed writing", "continuousLearning" : "Educational reimbursements", "problemSolvingSkills" : "Analytical skills", "outcomesObjectives" : "Publish credit research reports; Generate cross-disciplinary research; Generate cross-disciplinary analysis", "qualificationsBasic" : "1+ years credit research experience, Financial analysis experience, Build cash flow projections, Understand capital structures, Technical and analytical skills, Excellent written communication, Excellent oral communication, Fluency in Excel", "qualificationsPreferred" : "Experience in client-facing role, Experience in decision-making role, Familiarity with AI tools", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Octus Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets. For more information, visit: https://octus.com/ Working at Octus Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more. Role We are looking for a credit analyst who is keen to work on the leverage loan situations across the credit lifecycle, mainly primary analysis of loans in the broadly syndicated loan market in the US. The analyst will be a part of a team of fourteen analysts covering both performing and distressed credits.  We are seeking analysts experienced with primary new loans and performing credit coverage, or distressed debt and restructuring coverage. The analysts will be responsible for publishing credit research reports with actionable investment ideas, focusing on fundamental credit analysis, relative value analysis, and valuation.  The role provides the opportunity to collaborate with our lawyers and other groups in generating cross-disciplinary research and analysis for our subscribers, which include top institutional asset managers, hedge funds, investment banks, trading desks, and financial and legal advisors. The role involves a high degree of client interaction.  This position is based in New York City, with an in-office requirement of 3 days/week. What we offer:  Working with a team of experienced, passionate analysts who will use a team-wide collaborative approach to developing as corporate credit analysts  Fast growth environment with progression opportunities Generous benefits packages  Responsibilities  Conduct fundamental credit analysis, relative value analysis and build forward looking credit models with an aim of producing actionable investment ideas for our subscribers  Prepare and write “deep dive” analysis on corporate loan issuers that include detailed discussions of key credit strengths, key credit risks, industry comparisons with publicly traded competitors, historical industry metrics, and historical transaction analysis of similar business for valuation analysis. As a member of the team, you will also be expected to maintain an active dialogue with team members and follow trends in various sectors that may be relevant for your next cases to analyze. Over time, ensure coverage of a portfolio of performing leveraged loan borrowers across different stages of lifecycle and lead primary analysis work Requirements  Minimum of 1+ years of credit research experience from buy side, sell side or rating agency, with significant time spent in either a client-facing or decision-making role  Experience should include financial analysis, building cash flow projections, and understanding capital structures Possess very strong technical and analytical skills as well as excellent written and oral communication abilities. Extensive writing is required, and excellence in written communication is a critical prerequisite. Reports are typically 20-30 pages of detailed writing and analysis. Familiarity with AI tools and an eagerness to learn Fluency in Excel At Octus, we consider a range of factors in connection with compensation decisions, including experience, skills, location, and our business needs and limitations. As a result, compensation may vary within and across similar roles and positions. Please note that the salary range information below is a good faith estimate for this position and actual compensation for any individual may fall outside this range if warranted by the circumstances applicable to that individual. If we identify a role that would be suitable for a broader range of skills and experience such that we would consider hiring at multiple levels then the range listed below may reflect that breadth. The base salary range estimate for this position is $80,000 - $100,000. This position is eligible for an annual discretionary bonus. The actual compensation will be at Octus’ sole discretion and will be determined by the aforementioned and other relevant factors. Equal Employment Opportunity Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.", "summaryDescription" : "Credit Analyst at Octus. Skills: Credit research, Fundamental analysis, Valuation. Conduct fundamental credit analysis. Conduct relative value analysis", "postedDate" : "2026-06-13T21:14:46.887", "createdAt" : "2026-06-13T21:14:46.887", "lastUpdated" : "2026-06-15T05:41:28.049", "ingestTimestamp" : "2026-06-13T21:14:46.887", "mongoId" : "6a2ca59174d8ee00a09b7234", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 80000, "salaryAnnualMax" : 100000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Financial analysis", "Cash flow projections", "Capital structures", "Credit research", "Fundamental analysis", "Valuation", "Credit analysis", "Relative value analysis", "Valuation analysis", "Fundamental credit analysis", "Leverage loan situations", "Credit lifecycle", "Broadly syndicated loan market", "Performing credits", "Distressed credits", "Distressed debt", "Restructuring coverage", "Corporate loan issuers", "Corporate credit analysts", "Leveraged loan borrowers", "Excel" ], "skillCount" : 21, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 732.2272, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.98 }, { "id" : "6a16291c58b93c861e95a38a", "title" : "BES Business Group Technology Director", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 225000.0, "max" : 325000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director level in Engineering in Omaha, USA, adjusted for company size and industry." }, "location" : "Multiple Locations", "locations" : [ "Multiple Locations" ], "timestamp" : "2026-06-15T06:47:14.777", "fingerprint" : "2918bc5814532b0be4e39ff1468d501a0b97af08a59218be251abafc4d8b7c67", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=645783", "externalId" : "645783", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Omaha", "state" : "Nebraska", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.2587459,-95.9383758" } ], "locationText" : "Omaha, Nebraska, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 10, "experienceLevel" : "Director", "professionalSkills" : [ "Team management", "Business development", "Marketing management" ], "coreResponsibilities" : "Manage diverse teams, Work cooperatively with directors, Work cooperatively with managers, Work cooperatively with technical directors, Work cooperatively with marketing managers", "teamCollaboration" : "Works cooperatively with directors; Works cooperatively with managers; Works cooperatively with technical directors; Works cooperatively with marketing managers", "qualificationsBasic" : "Bachelor's degree in Professional, Architecture, Engineering, 10 years of experience in related field, Professional or Engineering registration, Experienced in development and management of diverse teams, Committed to quality, improvement and HDR values, Active participant of employee-owned culture", "remoteFriendly" : false, "rawDescription" : "Required Qualifications Bachelor's degree in a Professional, Architecture, Engineering or closely related field A minimum of 10 years of experience in related field Maintains a professional or Engineering registration and has related technical experience Experienced in development and management of diverse teams Works cooperatively with other business class directors, operations managers, technical directors and marketing managers on business class efforts Committed to quality, improvement and HDR values An attitude and commitment to being an active participant of our employee-owned culture is a must What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. . United States-Nebraska-Omaha", "summaryDescription" : "BES Business Group Technology Director at HDR. Manage diverse teams. Work cooperatively with directors", "createdAt" : "2026-06-14T01:58:43.176", "lastUpdated" : "2026-06-15T06:47:14.777", "ingestTimestamp" : "2026-06-14T01:58:43.176", "mongoId" : "6a16291c58b93c861e95a38a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 225000, "salaryAnnualMax" : 325000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Team management", "Business development", "Marketing management" ], "skillCount" : 3, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "_score" : 729.49493, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Engineering", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2a71f674d8ee00a064afd6", "title" : "Director of Product Management - Infrastructure & Enablement", "company" : "Jane", "industry" : "Product", "salary" : { "min" : 205600.0, "max" : 295600.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-13T04:37:06.590", "fingerprint" : "171fad995b85d41310e7461eddb98cfd4f82d19e390c706f6c5941117a783000", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/jane/44b1bd48-1063-4eab-90fb-fbe983bb736c/application", "externalId" : "44b1bd48-1063-4eab-90fb-fbe983bb736c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" }, { "city" : "Tel Aviv", "country" : "Israel", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "32.0852997,34.7818064" }, { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Chicago, Illinois, United States; Tel Aviv, Israel; United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "Cloud architecture, Data platforms, Core services", "professionalSkills" : [ "Product strategy", "Roadmap development", "User stories", "Cross-functional collaboration", "Customer research", "Business leaders", "Prioritization philosophy", "Trade-offs", "Decision making", "Customer experience", "Technical complexity", "Actionable narratives", "Business judgment", "Customer empathy" ], "hardSkillsList" : [ "Cloud infrastructure", "Developer tooling", "Customer-facing surfaces" ], "softSkillsList" : [ "Leadership", "Humility" ], "hardSkills" : [ { "name" : "Cloud infrastructure", "level" : "intermediate" }, { "name" : "Developer tooling", "level" : "intermediate" }, { "name" : "Customer-facing surfaces", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Humility" } ], "majorSkills" : "Product strategy, Team leadership, Technical translation", "majorSkillsList" : [ "Product strategy", "Team leadership", "Technical translation" ], "coreResponsibilities" : "Lead product strategy, Build and grow team, Establish prioritization philosophy, Partner closely with development, Partner closely with design, Translate technical complexity", "teamCollaboration" : "Cross-functional stakeholders; Development teams; Design teams", "projectManagementSkills" : [ "Roadmap", "Prioritization" ], "domainKnowledge" : "Cloud infrastructure; Data platforms; Core services; Software enablement; Customer-facing surfaces", "domainList" : [ "cloud-infrastructure", "data-platforms", "core-services", "software-enablement", "customer-facing-surfaces" ], "domainSpecificKnowledge" : [ "Cloud infrastructure", "Data platforms", "Core services", "Software enablement", "Customer-facing surfaces" ], "communicationSkills" : "Executive presentations; Technical narratives", "problemSolvingSkills" : "Translate technical complexity", "qualificationsBasic" : "5+ years leading PM teams, Extensive product management experience, Technical fluency, Exceptional communication skills", "qualificationsPreferred" : "Director, Senior Director, or VP of Product at SaaS company, Experience across full spectrum of platform and product work", "workSiteFlexibility" : "Remote", "rawDescription" : "Jane's Platform & Enablement group is where the foundational work happens - the systems, services, and shared capabilities that the rest of our product and engineering teams build on top of. This role will work closely with leadership across our Product Org, leading the product side of a group that touches three connected areas: deep technical infrastructure (cloud, data, security, resilience), software enablement (the shared tools, services, and platforms that other teams build on), and a growing set of customer-facing surfaces that shape how practitioners and partners experience Jane every day. We're being honest with ourselves: this is a hard role to fill. It calls for someone who has lived across that full spectrum before - someone who can hold a deeply technical conversation about cloud architecture in the morning, lead a customer research session on login experience in the afternoon, and translate both into a clear narrative for business leaders by end of day. We're looking for the rare leader who's done it. If that sounds like you, we'd love to talk. WHAT IMPACT WE'RE LOOKING FOR YOU TO MAKE - Lead the product strategy across infrastructure, software enablement, and our emerging customer-facing platform surfaces - holding the connective tissue between deep technical decisions and the customer outcomes they enable - Build and grow a team of senior product managers, creating the conditions for them to do their best work, develop their craft, and feel genuinely supported as they navigate complex, cross-functional problem spaces - Establish a clear, transparent prioritization philosophy that the broader organization can trust - making trade-offs visible, decisions explainable, and the path forward understandable to technical and non-technical stakeholders alike - Partner closely with development and design, dividing and conquering across a wide remit while keeping security, compliance, and customer experience as first-class citizens of the work - Translate technical complexity into clear, actionable narratives for business leaders - so that the value of platform work is understood, funded, and celebrated alongside more visible feature work WHAT EXPERIENCE WE NEED - Extensive product management experience, including 5+ years leading and growing PM teams - ideally as a Director, Senior Director, or VP of Product at a technically deep SaaS company - Demonstrated experience across the full spectrum of platform and product work - from infrastructure and developer-facing tooling to customer-facing surfaces - Strong technical fluency - enough to lead senior PMs working on cloud infrastructure, data platforms, and core services, and to engage credibly with senior engineering leaders without needing translation - Exceptional communication skills, especially the ability to translate technical complexity into digestible, actionable insight for executives, cross-functional partners, and customers - this is non-negotiable for the role - A clear, well-developed philosophy on prioritization that values transparency and collaboration, paired with strong business judgment, customer empathy, and the kind of humility that makes senior leaders easy to work with If you don't meet every single qualification but are excited about this role, we'd still love to hear from you. MORE ABOUT JANE Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia. We’re now a team of more than 700 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers. We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We’re all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives. Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. We’re proud of what we’ve built and quick to admit what we don’t know yet. We listen, learn, and adjust as we go. We’re also embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences for our customers and our team. Our goal isn’t just delivery, it’s delight. We move quickly, communicate openly, and solve real problems together. If you’re energized by ambiguity, motivated by impact, and eager to learn with others, you’ll thrive at Jane. COMPENSATION & BENEFITS At Jane, we’re committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $205,600 to $295,600. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence. Most new hires join at the accomplished stage, which for this role represents an annual salary of $244,200. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge. We believe in paying for growth. You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission. Paying clearly is one of our compensation fundamentals. Watch this https://vimeo.com/880258361 short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process.", "summaryDescription" : "Director of Product Management - Infrastructure & Enablement at Jane. Skills: Product strategy, Team leadership, Technical translation. Lead product strategy. Build and grow team", "postedDate" : "2026-06-11T17:58:19.975", "createdAt" : "2026-06-11T17:58:19.975", "lastUpdated" : "2026-06-13T04:37:06.590", "ingestTimestamp" : "2026-06-11T17:58:19.975", "mongoId" : "6a2a71f674d8ee00a064afd6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 205600, "salaryAnnualMax" : 295600, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Cloud infrastructure", "Developer tooling", "Customer-facing surfaces", "Leadership", "Humility", "Product strategy", "Team leadership", "Technical translation", "Roadmap development", "User stories", "Cross-functional collaboration", "Customer research", "Business leaders", "Prioritization philosophy", "Trade-offs", "Decision making", "Customer experience", "Technical complexity", "Actionable narratives", "Business judgment", "Customer empathy", "Roadmap", "Prioritization", "Data platforms", "Core services", "Software enablement" ], "skillCount" : 26, "jobCategory" : "product", "jobSubcategory" : "product", "dataQualityScore" : 1.0, "_score" : 728.0074, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69dde45b2beec4dd3d9a3f13", "title" : "Executive Director, Technology Business Management", "company" : "City of Hope", "industry" : "Healthcare", "salary" : { "min" : 220000.0, "max" : 330000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Director of Technology Business Management in the US Healthcare industry, adjusted for seniority and remote work." }, "location" : "US-Nationwide-USA-Remote-US-Remote", "locations" : [ "US-Nationwide-USA-Remote-US-Remote", "Information Technology", "Remote, Days, Days" ], "timestamp" : "2026-06-15T11:50:47.601", "fingerprint" : "89f324b713ed95396cb85f45e9dcda94e19975e53838f16341c1b5437c59b27c", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa067.taleo.net/careersection/ex/jobdetail.ftl?job=228865", "externalId" : "228865", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 7, "experienceLevel" : "Director", "professionalSkills" : [ "Technology business management", "Operational excellence", "Value realization", "Strategic planning", "Performance management", "Forecasting", "Investment prioritization" ], "hardSkillsList" : [ "Cost modeling" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Cost modeling", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Technology business management, Strategic planning, Financial management", "majorSkillsList" : [ "Technology business management", "Strategic planning", "Financial management" ], "coreResponsibilities" : "Lead integration of TBM practices, Shape long-term vision, Communicate long-term vision, Maintain closed-loop planning framework, Connect demand intake to outcomes, Connect prioritization to outcomes, Connect funding decisions to outcomes, Collaborate with ELT leaders, Translate enterprise strategy into roadmaps, Adjust plans based on trends, Adjust plans based on insights, Provide strategic counsel, Provide data-driven recommendations, Serve as strategic advisor, Shape technology investment priorities, Influence enterprise planning decisions, Drive integration of technology strategy, Ensure alignment across planning, Ensure alignment across governance, Ensure alignment across execution, Establish governance structures, Enforce strategic alignment across programs, Enforce strategic alignment across projects, Enforce strategic alignment across products, Leverage TBM taxonomy for cost modeling, Leverage TBM taxonomy for reporting", "teamCollaboration" : "Partner with executive leadership; Partner with finance teams; Partner with technology teams; Collaborate with ELT leaders", "projectManagementSkills" : [ "Strategic planning", "Roadmap planning" ], "domainKnowledge" : "Technology business management principles", "domainList" : [ "technology-business-management-principles" ], "domainSpecificKnowledge" : [ "Technology business management principles" ], "toolProficiency" : [ "TBM tools" ], "communicationSkills" : "Strategic counsel; Data-driven recommendations", "problemSolvingSkills" : "Performance insights", "outcomesObjectives" : "Deliver business outcomes; Optimize technology investments", "qualificationsBasic" : "5+ years experience influencing C-suite decisions, 7+ years in IT Strategy, 7+ years in functional strategies and planning, 7+ years in financial management, 7+ years in technology operations, 5 years of management experience, Expertise in TBM tools, Expertise in cost modeling, Experience leading technology-business integration initiatives, Leadership experience, Organizational change experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. O ur dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. The Director of Technology Business Management is a strategic leader responsible for driving technology business management, operational excellence, and value realization across technology investments. This role ensures that technology spend and portfolio decisions are aligned with enterprise priorities and continuously optimized to deliver business outcomes. The Director partners with executive leadership, finance, and technology teams to embed and ensure execution of TBM principles into planning, governance, and performance management. As a successful candidate, you will: Lead the integration of TBM practices into annual and rolling strategic planning cycles, ensuring technology investments align with organizational goals and market dynamics. Shape and communicate the long-term vision for technology business management, ensuring alignment with the organization’s mission and driving continuous innovation and transformation. Maintain a closed-loop planning framework that connects demand intake, prioritization, and funding decisions to measurable business outcomes. Collaborate with ELT leaders to translate enterprise strategy into actionable functional and solution roadmaps, adjusting plans based on emerging trends and performance insights. Provide strategic counsel and data-driven recommendations to executive leadership on operational priorities, strategic forecasting, and planning. Serve as a strategic advisor to the ELT, shaping technology investment priorities and influencing enterprise planning decisions. Drive integration of technology strategy with business operations, ensuring alignment across planning, governance, and execution. Establish governance structures that enforce strategic alignment across programs, projects, and products, leveraging TBM taxonomy for consistent cost modeling and reporting Minimum Education: Bachelor degree Minimum Experience: 5+ years experience influencing C-suite decisions. 7+ years in IT Strategy, functional strategies and planning, financial management and technology operations 5 years of management experience Expertise in TBM tools and cost modeling. Experience leading technology-business integration initiatives. Strong leadership and organizational change experience. US-Nationwide-USA-Remote-US-Remote", "summaryDescription" : "Executive Director, Technology Business Management at City of Hope. Skills: Technology business management, Strategic planning, Financial management. Lead integration of TBM practices. Shape long-term vision", "createdAt" : "2026-06-14T02:06:44.253", "lastUpdated" : "2026-06-15T11:50:47.601", "ingestTimestamp" : "2026-06-14T02:06:44.253", "mongoId" : "69dde45b2beec4dd3d9a3f13", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 220000, "salaryAnnualMax" : 330000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Cost modeling", "Leadership", "Technology business management", "Strategic planning", "Financial management", "Operational excellence", "Value realization", "Performance management", "Forecasting", "Investment prioritization", "Roadmap planning", "Technology business management principles", "TBM tools" ], "skillCount" : 13, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "_score" : 727.7277, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b2774d8ee00a091078f", "title" : "Director, Manufacturing Science and Technology (MSAT)", "company" : "Obsidian Therapeutics", "location" : "Bedford, MA", "locations" : [ "Bedford", "MA" ], "certifications" : [ ], "timestamp" : "2026-06-15T09:36:37.679", "fingerprint" : "00810ade40d1bc0e0bad94d6b4d04f464d7f75a5829e75163f09936532adeffa", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/obsidiantherapeutics/jobs/6016192004", "externalId" : "6016192004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bedford", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid" } ], "locationText" : "Bedford, Massachusetts, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "BS", "experienceMinYears" : 15, "experienceLevel" : "Director", "technicalSkills" : "cell therapy, gene therapy, viral vector", "professionalSkills" : [ "drug development (preferably autologous cell therapy)" ], "hardSkillsList" : [ "Autologous cell therapy experience", "Knowledge of FDA guidance relevant to cell and gene therapy manufacturing, validation, and lifecycle management", "cGMP requirements applied to autologous cell therapy manufacturing" ], "softSkillsList" : [ "collaboration, transparency, accountability, continuous learning, trust, Urgency, resilience" ], "hardSkills" : [ { "name" : "Autologous cell therapy experience", "level" : "intermediate" }, { "name" : "Knowledge of FDA guidance relevant to cell and gene therapy manufacturing, validation, and lifecycle management", "level" : "intermediate" }, { "name" : "cGMP requirements applied to autologous cell therapy manufacturing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "collaboration, transparency, accountability, continuous learning, trust, Urgency, resilience" } ], "majorSkills" : "MSAT strategy and execution, Process Development, Manufacturing, Quality, CDMO oversight, Process validation, Regulatory submissions", "majorSkillsList" : [ "MSAT strategy and execution, Process Development, Manufacturing, Quality, CDMO oversight, Process validation, Regulatory submissions" ], "coreResponsibilities" : "Serve as the lead MSAT interface to CDMOs, providing technical oversight of clinical manufacturing to ensure consistent production, rapid troubleshooting, and accelerated release of cell therapy drug product, viral vector drug substance, and custom biologic ancillary materials for patients in ongoing trials. Manage escalations through joint governance forums and collaborate with Process Development and External Manufacturing to align on technical decisions and execution. Define and maintain CPPs, CQAs with CDMOs Partner with Process Development and Analytical Development to define process characterization plans, comparability strategy, and lifecycle control approaches. Define and implement a comprehensive control strategy ahead of PPQ to enable consistent process performance, assure product quality, and support a successful validation and regulatory outcome Own and maintain the integrity of process monitoring databases (CPV, PPQ, and lot history), utilizing statistical tools to monitor process variability, analyze trends, detect shifts, quantify variation, identify signals requiring investigation, and drive data-based insights and decisions. Lead manufacturing campaign review processes. Define and lead PPQ strategy and execution, ensuring timely and comprehensive PPQ readiness. Oversee authoring and review of batch records, validation protocols, and validation/verification reports. Ensure documentation is scientifically rigorous, operationally usable, phase-appropriate, and compliant. Drive governance of tech transfer plans, protocols, and and process validation documentation. Structure the MSAT team’s technical materials for BLA readiness, ensuring lifecycle validation documentation is pristine. Author and/or review relevant CMC sections of regulatory submissions, including the compilation and lock of all scientifically rigorous MSAT reports and relevant data packages. Ensure the technical dossier is fully complete and ready for BLA submission. Serve as MSAT subject matter expert in support of FDA interactions, inspection readiness, and PAI execution. Serve as the technical lead in complex or consequential process-related manufacturing investigations/deviations, change controls, complaints, and CAPAs. Partner with External Manufacturing and Quality to ensure consistent investigation standards and timely, effective remediation across CDMO and internal teams. Provide technical leadership for risk management, including facilitating and documenting SIPOC, FMEA, and/or HAZOP to define controls, reduce variability, and mitigate risks. Prepare CDMOs and internal teams for PAI, ensuring audit readiness with complete documentation and lifecycle validation materials.", "teamCollaboration" : "Cultivates collaboration, transparency, and accountability within and across recognizes success requires interdisciplinary thinking and partnership. Inspires confidence, credibility, and trust internally and recognized for high integrity.", "toolProficiency" : [ "JMP, Minitab" ], "communicationSkills" : "Exceptional communication skills in verbal, written, and visual formats, and adapted to the audience", "documentationSkills" : "CMC sections of regulatory submissions; MSAT reports; batch records; validation protocols; validation/verification reports; tech transfer plans; process validation documentation", "continuousLearning" : "supported to continuously learn", "innovationCreativity" : "innovative science", "problemSolvingSkills" : "system design; risk management; SIPOC; FMEA; HAZOP; 5-Why; Fishbone/Ishikawa", "specialRequirements" : "Willingness and ability to travel domestically up to ~30% for on-site CDMO support, including after-hours/weekend coverage when needed to support critical activities.", "outcomesObjectives" : "deliver transformative outcomes for patients", "qualificationsBasic" : "PhD, MS, or BS in Chemical Engineering, Bioengineering, Biology, or related field. 15+ years of progressive experience, including at least 5 years successfully leading late stage and/or commercial MSAT team for a novel therapy in an external manufacturing model. Autologous cell therapy experience. A data driven and detail-oriented mindset, with the ability to drive timely fact-based cross functional analysis and decision making in complex and high consequence scenarios. Knowledge of FDA guidance relevant to cell and gene therapy manufacturing, validation, and lifecycle management (EMA is a plus). experience in: Leading and documenting risk assessments (e. g. , SIPOC, FMEA, and/or HAZOP) and root cause analysis methods (e. g. , 5-Why, Fishbone/Ishikawa) Analyzing and interpreting manufacturing/process data using statistical tools (e. g. , JMP or Minitab) to support trending, investigations, and continuous improvement Process validation (PPQ), CPV, and regulatory submissions BLA/MAA support and inspection readiness cGMP requirements applied to autologous cell therapy manufacturing Client-side oversight of CDMO operations Proven ability to thrive as a leader in a fast-paced dynamic environment, successfully building, motivating, developing, and retaining high performing teams. Willingness and ability to travel domestically up to ~30% for on-site CDMO support, including after-hours/weekend coverage when needed to support critical activities.", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Us… Obsidian Therapeutics is pioneering engineered cell and gene therapies to deliver transformative outcomes for patients. Obsidian’s programs apply our cytoDRiVE® technology in Cell and Gene therapy products to control expression of proteins for enhanced therapeutic efficacy and safety. Obsidian’s lead program is currently in clinical development for the treatment of patients with metastatic melanoma and non-small cell lung cancer. We’re proud of our diverse talented team and committed to cultivating an environment of inclusion where each person feels a strong sense of belonging and is supported to continuously learn and contribute their best work. Our Research team is based in the heart of Cambridge, MA, and Technical Operations team is based in our purpose built facility in Bedford, MA. Obsidianites enjoy a highly collaborative culture, competitive salary and benefits, and potential for ownership through stock options. Our Opportunity... We are looking for a highly motivated Director, MSAT, with a strong background in drug development (preferably autologous cell therapy). You’ll serve as the go-to technical leader for manufacturing operations, solving complex problems and translating data into actionable improvements, helping to drive the development of our first clinical stage autologous cell therapy program targeting solid tumors. You will lead end-to-end MSAT strategy and execution, ensuring seamless progression from late-stage development through PPQ and lifecycle management. As the primary technical anchor between Process Development, Manufacturing, Quality, and our external partners, you’ll ensure the manufacturing processes remain robust, compliant, and efficient; drive deviation investigations to root cause, monitor critical process parameters (CPPs) and critical quality attributes (CQAs), and perform data trending and statistical analysis. You’ll be a vital part of a highly collaborative team working to achieve Obsidian’s vision by translating innovative science into medical breakthroughs for patients starting with our lead program OBX-115, a novel engineered tumor-infiltrating lymphocyte (TIL) therapy. This is a unique opportunity to be a contributor in a well-funded clinical company with blue chip investors, field-leading advisors, best-in-class partners, and an experienced team. You'll help us build a dynamic, innovative, passionate, collaborative, and successful organization focused on delivering transformative therapies in areas of greatest clinical need. This is a Hybrid role based out of our Bedford, MA location. You Will... Core responsibilities Serve as the lead MSAT interface to CDMOs, providing technical oversight of clinical manufacturing to ensure consistent production, rapid troubleshooting, and accelerated release of cell therapy drug product, viral vector drug substance, and custom biologic ancillary materials for patients in ongoing trials. Manage escalations through joint governance forums and collaborate with Process Development and External Manufacturing to align on technical decisions and execution. Define and maintain CPPs, CQAs with CDMOs Partner with Process Development and Analytical Development to define process characterization plans, comparability strategy, and lifecycle control approaches. Define and implement a comprehensive control strategy ahead of PPQ to enable consistent process performance, assure product quality, and support a successful validation and regulatory outcome Own and maintain the integrity of process monitoring databases (CPV, PPQ, and lot history), utilizing statistical tools to monitor process variability, analyze trends, detect shifts, quantify variation, identify signals requiring investigation, and drive data-based insights and decisions. Lead manufacturing campaign review processes. Define and lead PPQ strategy and execution, ensuring timely and comprehensive PPQ readiness. Oversee authoring and review of batch records, validation protocols, and validation/verification reports. Ensure documentation is scientifically rigorous, operationally usable, phase-appropriate, and compliant. Drive governance of tech transfer plans, protocols, and reports; and process validation documentation. Structure the MSAT team’s technical materials for BLA readiness, ensuring lifecycle validation documentation is pristine. Author and/or review relevant CMC sections of regulatory submissions, including the compilation and lock of all scientifically rigorous MSAT reports and relevant data packages. Ensure the technical dossier is fully complete and ready for BLA submission. Serve as MSAT subject matter expert in support of FDA interactions, inspection readiness, and PAI execution. Serve as the technical lead in complex or consequential process-related manufacturing investigations/deviations, change controls, complaints, and CAPAs. Partner with External Manufacturing and Quality to ensure consistent investigation standards and timely, effective remediation across CDMO and internal teams. Provide technical leadership for risk management, including facilitating and documenting SIPOC, FMEA, and/or HAZOP to define controls, reduce variability, and mitigate risks. Prepare CDMOs and internal teams for PAI, ensuring audit readiness with complete documentation and lifecycle validation materials. Align team priorities and focus with company strategy and goals. Drive a team culture of high standards, collaboration, transparency, accountability, continuous learning, and trust.   You Bring... Core Qualifications PhD, MS, or BS in Chemical Engineering, Bioengineering, Biology, or related field 15+ years of progressive experience, including at least 5 years successfully leading late stage and/or commercial MSAT team for a novel therapy in an external manufacturing model. Autologous cell therapy experience. A data driven and detail-oriented mindset, with the ability to drive timely fact-based cross functional analysis and decision making in complex and high consequence scenarios. Knowledge of FDA guidance relevant to cell and gene therapy manufacturing, validation, and lifecycle management (EMA is a plus). Strong experience in: Leading and documenting risk assessments (e.g., SIPOC, FMEA, and/or HAZOP) and root cause analysis methods (e.g., 5-Why, Fishbone/Ishikawa) Analyzing and interpreting manufacturing/process data using statistical tools (e.g., JMP or Minitab) to support trending, investigations, and continuous improvement Process validation (PPQ), CPV, and regulatory submissions BLA/MAA support and inspection readiness cGMP requirements applied to autologous cell therapy manufacturing Client-side oversight of CDMO operations Proven ability to thrive as a leader in a fast-paced dynamic environment, successfully building, motivating, developing, and retaining high performing teams.  Willingness and ability to travel domestically up to ~30% for on-site CDMO support, including after-hours/weekend coverage when needed to support critical activities. Cultivates collaboration, transparency, and accountability within and across teams; recognizes success requires interdisciplinary thinking and partnership. Inspires confidence, credibility, and trust internally and externally; recognized for high integrity. Operates with Urgency, adept at building buy-in and driving alignment within and across teams, senior leadership, and external partners.  Exceptional communication skills in verbal, written, and visual formats, and adapted to the audience.  Tenacious and resilient – has navigated significant challenges (scientific and business) and is not easily daunted.  Excellent organizational skills; able to manage multiple tasks of varying degrees of complexity in parallel.  Remains calm under pressure and leads others through complex situations.  Seeks the data, information, and support needed (internally and externally) to make efficient and informed decisions and meet objectives.   Builds followership by being transparent, persuasive, excited about the work, and willing to work hard together to get the job done.  Continuous learner – actively follows innovations in area of expertise, fosters innovative thinking, and adopts novel approaches that are fit for purpose. Reflective and self-aware; leads by example with a growth mindset.  Bonus Qualifications Prior experience working with TIL or T cells Support of first commercial launch Obsidian is committed to equitable and transparent pay practices. The anticipated base salary range for this role is below. The actual base salary offered will be determined based on a combination of factors, including applicable qualifications, level of education, the depth of experience, unique skills, geographic location, internal equity, and/or business needs. The actual base salary offered will be in accordance with federal, state, and/or local wage requirements for the role’s location. Our competitive compensation package includes an annual incentive bonus as a percentage of actual base salary and long-term incentives in the form of employee stock options, both of which are commensurate with the role’s level. We also offer a generous benefits package which includes comprehensive medical, dental, and vision coverage; company contributions to health savings and retirement accounts; ample paid time off; access to wellness programs; and rich career growth opportunities. Anticipated Base Salary Range $219,000—$267,500 USD Obsidian is proud to be an equal opportunity employer, cultivating a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics.", "summaryDescription" : "Director, Manufacturing Science and Technology (MSAT) at Obsidian Therapeutics. Skills: MSAT strategy and execution, Process Development, Manufacturing, Quality, CDMO oversight, Process validation, Regulatory submissions. Serve as the lead MSAT interface to CDMOs, providing technical oversight of clinical manufacturing to ensure consistent production, rapid troubleshooting, and accelerated release of cell therapy drug product, viral vector drug substance, and custom biologic ancillary materials ", "postedDate" : "2026-06-14T21:27:34.248", "createdAt" : "2026-06-14T21:27:34.248", "lastUpdated" : "2026-06-15T09:36:37.679", "ingestTimestamp" : "2026-06-14T21:27:34.248", "mongoId" : "6a2c6b2774d8ee00a091078f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "Autologous cell therapy experience", "Knowledge of FDA guidance relevant to cell and gene therapy manufacturing, validation, and lifecycle management", "cGMP requirements applied to autologous cell therapy manufacturing", "collaboration, transparency, accountability, continuous learning, trust, Urgency, resilience", "MSAT strategy and execution, Process Development, Manufacturing, Quality, CDMO oversight, Process validation, Regulatory submissions", "drug development (preferably autologous cell therapy)", "JMP, Minitab" ], "skillCount" : 7, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "_score" : 725.7528, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.98 }, { "id" : "69f9b8024c40e2acd1113ed2", "title" : "Technical Enablement Lead, WWFE - Technical Enablement", "company" : "Amazon Web Services, Inc.", "industry" : "Corporate Operations, Sales Operations Job Family, Cloud Computing", "salary" : { "min" : 88100.0, "max" : 154100.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "certifications" : [ "AWS certification", "Industry technical certifications" ], "timestamp" : "2026-06-14T23:47:20.098", "fingerprint" : "43d8709c471b1a08b81ab3a15caabb526468eb1e4f00ca2d432e7223d0373a2d", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10411021/apply", "externalId" : "af57e2b3-6ca2-45cf-acf3-fa624665a54e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "AWS, AI technologies", "professionalSkills" : [ "Business acumen", "Enablement expertise", "Stakeholder relationship management" ], "hardSkillsList" : [ "Technical training strategy", "Needs assessment", "Root-cause analysis" ], "softSkillsList" : [ "Leadership", "Problem solving", "Coaching" ], "hardSkills" : [ { "name" : "Technical training strategy", "level" : "intermediate" }, { "name" : "Needs assessment", "level" : "intermediate" }, { "name" : "Root-cause analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Problem solving" }, { "name" : "Coaching" } ], "majorSkills" : "Technical enablement, Solutions Architecture, Customer Solutions Management", "majorSkillsList" : [ "Technical enablement", "Solutions Architecture", "Customer Solutions Management" ], "coreResponsibilities" : "Equip technical field teams, Design project plans, Implement programs, Serve customers, Grow business, Examine existing capabilities, Identify new initiatives, Support go-to-market motions, Execute technical onboarding, Drive tooling adoption, Drive enablement adoption, Partner with subject matter experts, Develop technical training strategy, Execute technical training, Discover stakeholder objectives, Meet stakeholder objectives, Recommend strategic enablement initiatives, Create role-based learning sessions, Manage learning sessions, Support learning sessions, Incorporate content into programs, Deliver net-new training, Plan technical onboarding, Scale technical onboarding, Support technical onboarding, Plan ongoing training, Scale ongoing training, Support ongoing training, Demonstrate planning, Demonstrate communication, Demonstrate end-to-end ownership, Lead progress against objectives, Develop enablement resources, Curate enablement resources, Translate business needs, Inform scalable initiatives, Inform repeatable initiatives, Identify project roadblocks, Research root-cause analysis, Present root-cause analysis, Manage resolution, Manage stakeholder communications, Implement metrics, Measure program impact, Measure program effectiveness, Measure program appropriateness, Measure program utility, Report on enablement investments, Maintain scheduled deadlines, Maintain training status reports, Maintain initiative status reports, Introduce processes, Optimize project management, Support special projects, Lead special projects", "teamCollaboration" : "Cross-functional teams; Technical field teams; AWS Service Teams; Project Managers", "projectManagementSkills" : [ "Program management", "Project planning", "End-to-end ownership" ], "domainKnowledge" : "Cloud technologies; Technical field enablement", "domainList" : [ "cloud-technologies", "technical-field-enablement" ], "domainSpecificKnowledge" : [ "Cloud technologies", "Technical field enablement" ], "communicationSkills" : "Executive presence; Stakeholder communications", "problemSolvingSkills" : "Solving complex challenges; Root-cause analysis", "outcomesObjectives" : "Deliver measurable business outcomes; Enhance technical field effectiveness; Enhance customer effectiveness; Grow the business", "qualificationsBasic" : "Experience defining sales processes, Experience leading cross-functional projects, Bachelor's degree in Computer Science, Experience coordinating between technical teams", "qualificationsPreferred" : "Experience in high-growth technology company, Experience working as technical lead, AWS or industry technical certifications", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Does helping Solutions Architects and Customer Solutions Managers succeed, solving complex technical challenges, and delivering results with data-driven insights and thoughtful collaboration alongside a talented team reflect your strengths? Picture yourself at the forefront of AWS technical innovation, where your enablement strategies directly equip and enable technical field teams to transform how they serve customers and accelerate the delivery of customer outcomes. Amazon Web Services is continuing to pioneer and transform our workforce and Worldwide Field Enablement is seeking a Technical Enablement Lead to equip and enable Solutions Architects and Customer Solutions Managers with the right tools, training, coaching, processes, & other enablement programs that enable AWS teams to better serve customers and grow the business. This role encompasses both designing project plans that will accelerate each initiative, while also tactically implementing each program individually and/or in concert with cross-functional team members. The successful candidate will combine a solid understanding of cloud technologies with a keen eye for detail, and the ability to synthesize vast information while making it usable amongst a diverse technical field audience. This individual will work closely with the Tech Field and other cross-functional teams, examining existing capabilities while identifying new initiatives that would result in increased effectiveness including supporting go-to-market motions, executing technical onboarding and driving ongoing tooling and enablement adoption. Experience with AI technologies is highly desirable. The ideal candidate will demonstrate success in driving adoption of customer-centric approaches that build strategic partnerships and deliver measurable business outcomes. They should excel at aligning technology solutions with customer missions while enhancing overall technical field and customer effectiveness. The Tech Field Enablement Lead will be responsible for partnering with subject matter experts delivering ongoing development of technical training strategy and execution to AWS technical field teams. They'll have an opportunity to combine a passion for problem solving, coaching, and enthusiasm for technology to drive learning and establish positive customer relationships with new and tenured technical field employees. You will also work closely with many stakeholders (Technical Leadership, Business Operations, AWS Service Teams, and Project Managers) to discover and meet the objectives of the tech field. Exceptional stakeholder relationship skills is a must for this role. Experience within organizations supporting technical teams is highly preferred. Key job responsibilities Key job responsibilities - Leverage executive presence, business acumen, and enablement expertise to be a Trusted Advisor to AWS Technical Leaders, recommending strategic enablement initiatives, driving enablement tooling adoption, and delivering results. - Create, execute, manage, and support personalized role-based technical learning sessions for new and existing tech field teams, supporting training needs; incorporate this content into existing Worldwide Field Enablement programs or deliver as net-new. - Plan, facilitate, scale, and support existing technical onboarding, and ongoing training. - For each initiative, demonstrate strong planning, communication, and end-to-end ownership leading progress against targeted objectives. - Develop and curate cross-functional enablement resources for tech teams while leveraging existing resources for implementation of programs. - Perform detailed needs assessments in collaboration with various stakeholders. Translate business needs into clear project requirements that inform scalable and repeatable initiatives with measurable business impact. - Identify project roadblocks, research and present root-cause analysis, managing resolution and stakeholder communications. - Implement metrics to measure impact, effectiveness, appropriateness, and utility of programs. Report on the effectiveness of enablement investments through dashboards. - Maintain scheduled deadlines, detailed training and initiative status reports, and introduce processes to optimize management of projects. - Support and lead ad hoc special projects as needed. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Basic Qualifications: - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - Experience leading cross-functional projects and managing large, complicated programs - Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience - Experience coordinating between technical teams, peers and business stakeholders Preferred Qualifications: - Experience working within a high-growth, technology company - Knowledge of general AI tools - Experience working as a technical lead - Active AWS or other industry technical certifications Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 88,100.00 - 154,100.00 USD annually", "summaryDescription" : "Technical Enablement Lead, WWFE - Technical Enablement at Amazon Web Services, Inc.. Skills: Technical enablement, Solutions Architecture, Customer Solutions Management. Equip technical field teams. Design project plans", "postedDate" : "2026-06-13T08:41:33.156", "createdAt" : "2026-06-13T08:41:33.156", "lastUpdated" : "2026-06-14T23:47:20.098", "ingestTimestamp" : "2026-06-13T08:41:33.156", "mongoId" : "69f9b8024c40e2acd1113ed2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10411021/apply", "salaryAnnualMin" : 88100, "salaryAnnualMax" : 154100, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Technical training strategy", "Needs assessment", "Root-cause analysis", "Leadership", "Problem solving", "Coaching", "Technical enablement", "Solutions Architecture", "Customer Solutions Management", "Business acumen", "Enablement expertise", "Stakeholder relationship management", "Program management", "Project planning", "End-to-end ownership", "Cloud technologies", "Technical field enablement", "AWS certification", "Industry technical certifications" ], "skillCount" : 19, "jobCategory" : "operations", "dataQualityScore" : 1.0, "_score" : 723.2989, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Cloud Computing" }, { "id" : "6a2caf7c74d8ee00a09d7202", "title" : "Credit Assessor", "company" : "Skip", "industry" : "Operations", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior Credit Assessor in Sydney, Australia, with 1-2 years of experience in the FinTech industry." }, "location" : "Sydney", "locations" : [ "Sydney" ], "timestamp" : "2026-06-15T09:08:45.476", "fingerprint" : "ae70c96d189e03951938fda42b199bb20f9e79da6dc2d29a2e573458a65004e7", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/skip-loans/ebacfb5b-8027-467c-b7bb-17a60b7652d9/application", "externalId" : "ebacfb5b-8027-467c-b7bb-17a60b7652d9", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sydney", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8698439,151.2082848" } ], "locationText" : "Sydney, New South Wales, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 2, "professionalSkills" : [ "Credit assessment", "Risk-based decisions" ], "hardSkillsList" : [ "Mortgage loan assessment" ], "hardSkills" : [ { "name" : "Mortgage loan assessment", "level" : "intermediate" } ], "majorSkills" : "Credit assessment, Risk management", "majorSkillsList" : [ "Credit assessment", "Risk management" ], "coreResponsibilities" : "Action loan applications, Ensure lending decisions align with policy, Take ownership of applications, Undertake quality credit risk decisions, Assist in improving internal processes, Layer in automation and tech improvements, Deliver excellent customer experience", "teamCollaboration" : "Engineering teams; Customer Operations team", "domainKnowledge" : "Residential mortgage loans", "domainList" : [ "residential-mortgage-loans" ], "domainSpecificKnowledge" : [ "Residential mortgage loans" ], "problemSolvingSkills" : "Problem-solving ability; Analyse situations", "qualificationsBasic" : "1-2 years mortgage loan assessment, Individual approval delegations", "qualificationsPreferred" : "Problem-solving ability, Learn and execute multiple lending policies, Tech First Mindset", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Skip We are a mission-driven Australian home loan lender built to fast-track Aussies into home ownership. We help Australians ‘skip to the owning bit’ with 2% deposit home loans. Buying a home shouldn’t mean putting life on pause to save a massive deposit while property prices sprint ahead. We’re here to build a fairer, faster path to home ownership, so more people can stop paying their landlord’s mortgage and start paying their own. We’re backed by leading US venture funds, global credit partners, and prominent Australian investors including Daniel Petre AO and Ed Robinson. We originate low-deposit home loans and are scaling our loan book aggressively, with our loan book being multiples larger than last year. We have major distribution partnerships live, strong credit performance, and expanding product lines - we’re entering a true hyper-growth phase. We’re a team that moves quickly, obsesses over the customer experience, and backs each other to do the best work of our careers. If you like solving meaningful problems, shipping real change, and taking ownership, you’ll feel at home here. Mission of the Credit team To deliver high-quality, policy-aligned mortgage credit decisions efficiently and accurately, while actively contributing to the evolution of an AI-enabled, customer-centric credit process in a fast-growing start-up environment. This role exists to protect credit quality, enable responsible growth, and improve the customer experience through strong assessment skills, ownership, and continuous improvement. About the role As a Credit Assessor at Skip, you will be responsible for actioning end-to-end loan applications for new mortgages. You’ll ensure that lending decisions are executed in line with our credit policy. This is an excellent opportunity for someone with Credit Assessment experience who is keen to work in a fast paced, entrepreneurial environment with highly experienced credit professionals. You will have the ability to immediately contribute with your existing credit assessment skills while continuing to develop your knowledge and broader capabilities. We’re building a culture that rewards proactive doers, who want to contribute, be recognized, and rewarded for it. Key responsibilities: - Action end-to-end loan applications for new mortgages. - Ensure lending decisions are executed in line with the Skip Credit Policy. - Take ownership of applications from submission to settlement. - Undertake quality credit risk-based decisions to ensure consistent, accurate and timely outcomes. - Assist in improving internal processes for the Credit Assessment team - Work with our engineering teams to layer in automation and tech improvements for increasing your efficiency - Work alongside our Customer Operations team to deliver an excellent customer experience. What you will bring: - A minimum of 1-2 years’ recent experience in residential mortgage loan assessment is required, with individual approval delegations held. - You have a strong problem-solving ability to think outside the square and analyse situations in a solution based environment - Capacity to learn and execute multiple lending policies and processes and run these simultaneously as required. - You will have a “Curious, Tech First” Mindset – You are someone who enjoys solving problems and is very comfortable with learning and who can quickly pick up new tech platforms and systems. Why join us? - Competitive Rewards - We offer competitive salary packages plus an Employee Share Option Plan (ESOP), so you don’t just work here — you own a part of what we’re building. - Do Your Best Work - We create space for real impact. You’ll have the autonomy to innovate, contribute ideas, and see your work shape the future of the business. - Real Career Growth - We’re a fast-growing company, which means genuine opportunities to step up, take on more responsibility, and grow your career as we scale. - A Great Team Culture - Work alongside talented, supportive teammates who value collaboration, initiative, and shared wins. - Regular Team Events - From team celebrations to social catch-ups, we make time to connect and enjoy the journey together. #LI-HYBRID", "summaryDescription" : "Credit Assessor at Skip. Skills: Credit assessment, Risk management. Action loan applications. 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Stakeholders; Senior leaders", "projectManagementSkills" : [ "Agile methodology" ], "domainKnowledge" : "Technology organization products; Technology organization services", "domainList" : [ "technology-organization-products", "technology-organization-services" ], "domainSpecificKnowledge" : [ "Technology organization products", "Technology organization services" ], "toolProficiency" : [ "Jira", "Confluence" ], "communicationSkills" : "Verbal communication; Written communication; Interpersonal communication", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Work outside business hours, Work on-site", "qualificationsBasic" : "5+ years Information Technology experience", "qualificationsPreferred" : "Advanced Microsoft Office skills, Broad knowledge of Technology organization, Experience leading employee experience activities, Experience participating in employee engagement activities", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**About this role:** Wells Fargo is seeking a Lead Technology Business Services Consultant ****In this role, you will:**** * Lead or participate in managing and supporting the delivery of technology products and services of high-profile business unit clients and contribute to large scale solutions planning related to Technology Business Services. * Ensure service quality and cost effectiveness of solutions. * Review customer information with the technology team and implement technical initiatives for highly complex projects impacting multiple lines of business or across the enterprise. * Understand and ensure compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives. * Make decisions in complex and multifaceted situations requiring solid understanding of managing multiple medium technology development efforts that influence and lead broader work team and drive new initiatives. * Collaborate and consult with the technology team and more experienced management within Technology Business Services functional area to resolve Information Technology issues and provide customers with best possible solutions. * Provide guidance on leveraging new technology. **Required Qualifications:** * 5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education. **Desired Qualifications:** * Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills. * Excellent verbal, written, and interpersonal communication skills. * Strong critical thinking and troubleshooting ability. * Ability to manage relationships with key stakeholders and senior leaders. * Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment. * Broad knowledge of Technology organization, its products, and services. * Experience leading, participating in employee experience and engagement activities. * Agile methodology, Jira, Confluence. **Job Expectations:** * Ability to work outside of regular business hours. * Willingness to work on-site at stated location on the job opening. **Posting End Date:** 14 Jun 2026 _***Job posting may come down early due to volume of applicants.**_ **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit [Disability Inclusion at Wells Fargo](https://www.wellsfargojobs.com/en/diversity/disability-inclusion/). **Drug and Alcohol Policy** **** Wells Fargo maintains a drug free workplace. Please see our [Drug and Alcohol Policy](https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.", "summaryDescription" : "Lead Technology Business Services Consultant at Wells Fargo. Skills: Technology Business Services. Lead delivery of technology products. 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Partner with delivery leaders; Partner with global PS stakeholders; Align stakeholders across geographies; Connect GDC and global PS functions; Build relationships with regional leaders; Collaborate with COEs; Collaborate with cross-functional stakeholders", "projectManagementSkills" : [ "Program Management", "Strategic planning", "Governance frameworks" ], "domainKnowledge" : "Professional services delivery; AI-augmented delivery; Salesforce platform; Sales Cloud; Service Cloud; Data Cloud; Agentforce", "domainList" : [ "professional-services-delivery", "ai-augmented-delivery", "salesforce-platform", "sales-cloud", "service-cloud", "data-cloud", "agentforce" ], "domainSpecificKnowledge" : [ "Professional services delivery", "AI-augmented delivery", "Salesforce platform", "Sales Cloud", "Service Cloud", "Data Cloud", "Agentforce" ], "communicationSkills" : "Executive communication; Storytelling; Business reviews; Executive presentations", "continuousLearning" : "Learning agility; Growth mindset", "problemSolvingSkills" : "Analytical; Structured problem-solving", "outcomesObjectives" : "Drive GDC evolution; Ensure alignment across GDC Practices; Ensure accountability, transparency, and timely decision-making; Drive adoption and sustained behavior change; Anticipate future skill requirements; Ensure people capability keeps pace with business ambition; Drive alignment on shared priorities; Drive value for stakeholders; Ownership of outcomes", "qualificationsBasic" : "16+ years of experience in strategy, transformation, or programs roles, Masters in Business Administration, Proven ability to lead complex, cross-functional programs in a global, matrixed environment, Analytical and structured problem-solving skills, Exceptional executive communication and storytelling skills", "qualificationsPreferred" : "Experience within Salesforce Professional Services or a Salesforce SI partner ecosystem, Familiarity with Salesforce platform capabilities, Experience with GDC/delivery center strategy", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Customer Success Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role We are looking for a strategic, results-oriented Senior Leader to join the **Strategy & Programs team** within **Salesforce Professional Services ' Global Delivery Centers (GDC)**. This senior leadership role sits at the intersection of Business strategy, Program Management, and Talent Strategy — driving the GDC's evolution into a high-performing, future-ready delivery organization. The ideal candidate brings deep experience in professional services strategy, global operating models, and program execution, with a passion for building capability at scale. You will partner closely with GDC leadership, delivery leaders, and global PS stakeholders to shape and execute the strategic agenda. **Key Responsibilities** **Strategy & Transformation** * Define and drive the multi-year strategic roadmap for the GDC in partnership with the VP/SVP of Global Delivery and PS leadership * Translate the Professional Services business strategy into GDC-specific priorities, operational plans, and measurable outcomes * Lead strategic planning cycles (annual operating plan, quarterly business reviews) ensuring alignment across GDC Practices * Monitor industry trends in professional services delivery, including AI-augmented delivery, to inform GDC strategy * Lead large-scale transformation programs across the GDC focused on Talent Strategy, Business Management, Delivery Excellence, Scalability, and operational efficiency * Establish governance cadences and frameworks to ensure accountability, transparency, and timely decision-making across programs * Own change management for GDC-wide transformation initiatives, driving adoption and sustained behavior change **Talent Strategy & Future-Ready Organization** * Develop and drive a GDC-wide talent strategy that anticipates future skill requirements aligned to Salesforce product evolution (including AI, Data Cloud, and Agentforce) and the evolving customer/industry needs * Partner with GDC People Partners and global Talent teams to identify capability gaps and design targeted upskilling, reskilling, and career development programs across GDC locations * Build talent pipelines for next-generation roles * Champion a learning culture across the GDC, embedding learning agility, growth mindset as core organizational practices * Integrate talent readiness as a strategic pillar of every GDC transformation and growth initiative — ensuring people capability keeps pace with business ambition **Stakeholder Management & Influencing** * Serve as a strategic thought partner to GDC senior leadership and act as the connective tissue between the GDC and global PS functions (Sales, Finance, HR, Enablement, Practice) * Build trusted relationships with regional delivery leaders, COEs, and cross-functional stakeholders to drive alignment on shared priorities * Prepare and present executive-level communications, strategic narratives, and business reviews for PS and Salesforce leadership audiences * Navigate complex, matrixed environments — aligning stakeholders across geographies, time zones, and organizational layers * Represent the GDC's strategic interests in global PS planning forums and leadership discussions **Team Leadership** * Lead and grow a high-performing Strategy & Programs team within the GDC, providing clear direction, coaching, and development opportunities * Build a team culture grounded in driving value for stakeholders, and ownership of outcomes **Qualifications Required** * 16+ years of experience in strategy, transformation, or programs roles — ideally within professional services, consulting, or a global technology company * Masters in Business Administration * Proven ability to lead complex, cross-functional programs in a global, matrixed environment * Strong analytical and structured problem-solving skills with the ability to translate insight into action * Exceptional executive communication and storytelling skills — comfortable presenting to C-suite and global leadership audiences **Preferred** * Experience within Salesforce Professional Services or a Salesforce SI partner ecosystem * Familiarity with Salesforce platform capabilities — including Sales Cloud, Service Cloud, Data Cloud, and Agentforce * Experience with GDC/delivery center strategy Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and _be your best_ , and our AI agents accelerate your impact so you can _do your best_. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this [_Accommodations Request Form_](https://careers.mail.salesforce.com/accommodations-request-form?_ga=2.139086459.912759425.1690463420-976932181.1684251251). Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our [_Candidate Privacy Statement_](https://www.salesforce.com/en-us/wp-content/uploads/sites/4/documents/legal/Privacy/salesforce-candidate-privacy-statement-december-2024.pdf) for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. [Know your rights: workplace discrimination is illegal.](https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal) Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. ### ### ### ### ### ### ### ###", "summaryDescription" : "Director, Strategy & Enablement at Salesforce. Skills: Strategy, Transformation, Program Management, Talent Strategy. Define and drive multi-year strategic roadmap. 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Data scientists; ML engineers; Designers; Implementation teams; Customer success; VP stakeholders; Executive stakeholders", "projectManagementSkills" : [ "Backlog management", "Sprint planning", "Fast iteration", "Rapid feedback loops", "Long planning cycles" ], "domainKnowledge" : "Workplace management; Commercial real estate; AI development; Agentic workflows; Facilities management; Building operations; Regulated environments", "domainList" : [ "workplace-management", "commercial-real-estate", "ai-development", "agentic-workflows", "facilities-management", "building-operations", "regulated-environments" ], "domainSpecificKnowledge" : [ "Workplace management", "Commercial real estate", "AI development", "Agentic workflows", "Facilities management", "Building operations", "Regulated environments" ], "toolProficiency" : [ "Claude", "GPT-4o", "Cursor" ], "communicationSkills" : "Written communication; Executive updates; User-facing copy; Business narrative", "documentationSkills" : "Product specs; PRDs; User-facing copy", "continuousLearning" : "AI landscape; New models; New frameworks; New tools; Ongoing learning budget", "innovationCreativity" : "Experimentation; Prototyping; AI experimentation", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Data-driven decision making", "outcomesObjectives" : "Ship product; Improve AI capabilities; Team ships faster", "qualificationsBasic" : "7+ years product management experience, 3+ years enterprise SaaS/platform/operational tech, Hands-on AI tools experience, Technical fluency, Track record of shipping product, Written communication skills", "qualificationsPreferred" : "Hands-on agentic AI frameworks experience, MCP server integrations experience, Microsoft 365 ecosystem familiarity, Workplace technology background, Facilities management background, IoT background, Building operations background, AI features for regulated environments experience, GitHub account with commits, Side project on cloud function, Portfolio of shipped things", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **ABOUT JLL TECHNOLOGIES** JLL Technologies (JLLT) is the technology and data science engine of JLL, one of the world's leading commercial real estate services firms. JLLT builds intelligent, connected, and sustainable workplace solutions powered by proprietary platforms, data products, and AI. The Workplace Management (WPM) Transformation Program is redefining how JLL and its clients operate facilities — embedding real-time insights and AI-powered automation into day-to-day workplace operations. **THE ROLE** We need a product manager who builds things. Not someone who writes strategy decks and hands them over — someone who opens a laptop, fires up a model, strings together an agent, and ships something by end of day. This Director of Product Management role owns the product for Workplace OS, JLL's next-generation workplace management platform, and will be measured by what gets built and whether it works. You will define features, write specs, experiment with AI tools, prototype workflows, and work shoulder-to-shoulder with engineers and designers to turn ideas into product. You are energized by the pace of AI development and have a habit of testing new models, frameworks, and tools before anyone tells you to. You hold strong opinions about what makes a great product experience but know that the right answer often comes from trying things — not from more meetings. **WHAT YOU WILL DO** **Ship Product** * Own the end-to-end product lifecycle for core Workplace OS capabilities — from discovery through launch and iteration. * Write clear, detailed product specs and acceptance criteria that engineers can actually build from, including edge cases, error states, and AI output handling. * Sit in engineering standups, participate in sprint reviews, and stay close enough to the code to catch problems before they ship. * Manage the backlog with discipline: prioritize ruthlessly, cut scope when necessary, and keep the team focused on what matters most. **Experiment Aggressively with AI** * Prototype new AI-powered features yourself — using tools like Claude, GPT-4o, Cursor, or whatever the current best tool is for the job. * Test and evaluate LLMs, agentic frameworks, and automation tools to inform build vs. buy decisions with real evidence. * Design and iterate on agentic workflows for workplace operations: safety conversations, compliance tracking, participation nudging, facilities incident routing. * Define the human-in-the-loop escalation paths, confidence thresholds, and guardrails that make AI features safe to put in front of real users. * Stay current on the AI landscape — not as a hobby, but as a professional obligation. You should know what shipped last week and whether it matters for what we're building. **Drive Clarity from Ambiguity** * Translate fuzzy business problems and operational pain points into precise product requirements and testable hypotheses. * Work directly with Facilities Managers, Account Directors, and HSSE leads to understand what actually breaks in the field — and design for it. * Define success metrics for every feature before it ships, and own the post-launch review to determine whether the feature worked. * Identify open questions early, flag them loudly, and drive to resolution rather than letting them become blockers mid-sprint. **Collaborate Across the Stack** * Partner with engineering leads, data scientists, and ML engineers as a peer — not a client. Understand the technical constraints and work within them creatively. * Work with design to produce experiences that are simple enough for a Facility Manager to use on their phone between walkthroughs. * Coordinate with implementation and customer success to ensure features land well in the field, not just in the demo. * Communicate clearly up to VP and executive stakeholders — turn technical progress into business narrative without losing the substance. **WHAT YOU BRING** **Required** * 7+ years of product management experience, with at least 3 years in enterprise SaaS, platform products, or operational technology. * A genuine, demonstrable hands-on relationship with AI tools — you have built things using LLMs, agents, or AI-powered automation in the last 12 months. * Technical fluency: you can read an API spec, understand a data schema, review a system design, and have a substantive conversation with an engineer about why something is hard. * A track record of shipping product in complex organizations — navigating ambiguity, managing stakeholders, and keeping a team moving. * Strong written communication: specs, PRDs, executive updates, and user-facing copy should all be in your range. * Comfort with fast iteration — you prefer small bets and rapid feedback loops over long planning cycles. **Preferred** * Hands-on experience with agentic AI frameworks or MCP server integrations. * Familiarity with the Microsoft 365 ecosystem: Teams, SharePoint, Power Platform, Azure AD. * Background in workplace technology, facilities management, IoT, or building operations. * Experience designing AI features for regulated or safety-sensitive environments, including audit trails, explainability requirements, and escalation logic. * You have a GitHub account with actual commits, a side project running on a cloud function, or a portfolio of things you have personally built or prototyped. **WHAT GOOD LOOKS LIKE IN THIS ROLE** In 30 days: You understand the Workplace OS platform, the WPM program priorities, and the open product questions. You have shipped at least one small thing. In 90 days: You own the backlog. You have prototyped at least one AI-powered workflow, gathered feedback from real users, and revised it. Engineering trusts your specs. In 6 months: You have a track record of delivery. You have improved the AI capabilities of at least one core feature. The team ships faster because of how you work. **WHAT WE OFFER** * A product role with real scope — you will own something that matters and see it used in real buildings by real people. * Direct access to the VP of Product Management and a seat at the table on WPM program strategy. * A genuine culture of experimentation — you will not need to ask permission to try things. * Flexible work environment. Remote/hybrid work with a global team across AMER, EMEA, and APAC. * Budget for AI tools, research, and ongoing learning — we want you sharp. **Location:** On-site –Bengaluru, KA **Scheduled Weekly Hours:** 0 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. _**JLL Privacy Notice**_ Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our [Candidate Privacy Statement](https://www.us.jll.com/en/careers/candidate-privacy-statement). For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [_HRSCLeaves @jll.com_](mailto:HRSCLeaves@jll.com). This email is only to request an accommodation. Please direct any other general recruiting inquiries to our [Contact Us](https://www.us.jll.com/en/contact-us) page > I want to work for JLL.", "summaryDescription" : "Director, Technology Product Management at Why Something Is Hard. Skills: Product Management, AI, Platform Products. Own product lifecycle. Write product specs", "postedDate" : "2026-06-11T19:23:18.457", "createdAt" : "2026-06-11T19:23:18.187", "lastUpdated" : "2026-06-14T08:36:19.562", "ingestTimestamp" : "2026-06-11T19:23:18.187", "mongoId" : "6a2a8fb574d8ee00a0689c92", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://jll.wd1.myworkdayjobs.com/jllcareers/job/Bengaluru-KA/Director--Technology-Product-Management_REQ512340-1", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "AI feature design", "AI workflow design", "AI guardrails definition", "AI escalation paths", "AI confidence thresholds", "AI output handling", "System design review", "Data schema review", "API spec review", "Product Management", "AI", "Platform Products", "Product strategy", "Roadmap development", "User stories", "Cross-functional collaboration", "Product lifecycle management", "Product requirements", "Testable hypotheses", "Stakeholder management", "Business narrative", "Backlog management", "Sprint planning", "Fast iteration", "Rapid feedback loops", "Long planning cycles", "Workplace management", "Commercial real estate", "AI development", "Agentic workflows", "Facilities management", "Building operations", "Regulated environments", "Claude", "GPT-4o", "Cursor" ], "skillCount" : 36, "jobCategory" : "engineering", "seniorityLevel" : "executive", "dataQualityScore" : 1.0, "_score" : 715.7336, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Commercial Real Estate" }, { "id" : "6a2a660d74d8ee00a062bbc1", "title" : "Tech Enablement Lead (EMEA), WWFE - Technical Enablement", "company" : "AWS EMEA SARL (UK Branch)", "industry" : "Sales, Advertising, Account Management, Sales Operations Job Family, Cloud Computing", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Tech Enablement role in London, UK, adjusted for industry and company size." }, "location" : "London, England, GBR", "locations" : [ "London, England, GBR" ], "certifications" : [ "AWS certification", "Industry technical certifications" ], "timestamp" : "2026-06-15T06:35:05.238", "fingerprint" : "0aa161b987afffe0e29871f975eb590884851d3c1f1882b33b0fe6fbea27c4a7", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10442104/apply", "externalId" : "59b02d6b-fc23-4ee6-83c5-c2c7aff1c798", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "AI technologies", "professionalSkills" : [ "Business acumen", "Enablement expertise", "Stakeholder relationship management" ], "hardSkillsList" : [ "Technical training strategy", "Needs assessment", "Root-cause analysis" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Technical training strategy", "level" : "intermediate" }, { "name" : "Needs assessment", "level" : "intermediate" }, { "name" : "Root-cause analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Technical Enablement, Cloud Technologies, Program Management", "majorSkillsList" : [ "Technical Enablement", "Cloud Technologies", "Program Management" ], "coreResponsibilities" : "Equip technical field teams, Design project plans, Implement programs, Examine existing capabilities, Identify new initiatives, Support go-to-market motions, Execute technical onboarding, Drive tooling adoption, Deliver technical training, Curate enablement resources, Perform needs assessments, Translate business needs, Identify project roadblocks, Present root-cause analysis, Implement metrics, Report on effectiveness, Maintain deadlines, Introduce processes, Support special projects", "teamCollaboration" : "Cross-functional teams; Technical Leadership; Business Operations; AWS Service Teams; Project Managers", "projectManagementSkills" : [ "Program management", "Project planning", "Project management" ], "domainKnowledge" : "Cloud technologies; Customer outcomes", "domainList" : [ "cloud-technologies", "customer-outcomes" ], "domainSpecificKnowledge" : [ "Cloud technologies", "Customer outcomes" ], "communicationSkills" : "Executive presentations", "problemSolvingSkills" : "Problem solving; Data-driven insights", "outcomesObjectives" : "Deliver measurable business outcomes; Enhance technical field effectiveness", "qualificationsBasic" : "Experience defining sales processes, Experience leading cross-functional projects, Bachelor's degree in Computer Science, Experience coordinating between technical teams", "qualificationsPreferred" : "Experience in high-growth technology company, Experience working as technical lead, AWS or industry technical certifications", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Does helping Solutions Architects and Customer Solutions Managers succeed, solving complex technical challenges, and delivering results with data-driven insights and thoughtful collaboration alongside a talented team reflect your strengths? Picture yourself at the forefront of AWS technical innovation, where your enablement strategies directly equip and enable technical field teams to transform how they serve customers and accelerate the delivery of customer outcomes. Amazon Web Services is continuing to pioneer and transform our workforce and Worldwide Field Enablement is seeking a Technical Enablement Lead to equip and enable Solutions Architects and Customer Solutions Managers with the right tools, training, coaching, processes, & other enablement programs that enable AWS teams to better serve customers and grow the business. This role encompasses both designing project plans that will accelerate each initiative, while also tactically implementing each program individually and/or in concert with cross-functional team members. The successful candidate will combine a solid understanding of cloud technologies with a keen eye for detail, and the ability to synthesize vast information while making it usable amongst a diverse technical field audience. This individual will work closely with the Tech Field and other cross-functional teams, examining existing capabilities while identifying new initiatives that would result in increased effectiveness including supporting go-to-market motions, executing technical onboarding and driving ongoing tooling and enablement adoption. Experience with AI technologies is highly desirable. The ideal candidate will demonstrate success in driving adoption of customer-centric approaches that build strategic partnerships and deliver measurable business outcomes. They should excel at aligning technology solutions with customer missions while enhancing overall technical field and customer effectiveness. The Tech Field Enablement Lead will be responsible for partnering with subject matter experts delivering ongoing development of technical training strategy and execution to AWS technical field teams. They'll have an opportunity to combine a passion for problem solving, coaching, and enthusiasm for technology to drive learning and establish positive customer relationships with new and tenured technical field employees. You will also work closely with many stakeholders (Technical Leadership, Business Operations, AWS Service Teams, and Project Managers) to discover and meet the objectives of the tech field. Exceptional stakeholder relationship skills is a must for this role. Experience within organizations supporting technical teams is highly preferred. Key job responsibilities Leverage executive presence, business acumen, and enablement expertise to be a Trusted Advisor to AWS Technical Leaders, recommending strategic enablement initiatives, driving enablement tooling adoption, and delivering results. Create, execute, manage, and support personalized role-based technical learning sessions for new and existing tech field teams, supporting training needs; incorporate this content into existing Worldwide Field Enablement programs or deliver as net-new. Plan, facilitate, scale, and support existing technical onboarding, and ongoing training. For each initiative, demonstrate strong planning, communication, and end-to-end ownership leading progress against targeted objectives. Develop and curate cross-functional enablement resources for tech teams while leveraging existing resources for implementation of programs. Perform detailed needs assessments in collaboration with various stakeholders. Translate business needs into clear project requirements that inform scalable and repeatable initiatives with measurable business impact. Identify project roadblocks, research and present root-cause analysis, managing resolution and stakeholder communications. Implement metrics to measure impact, effectiveness, appropriateness, and utility of programs. Report on the effectiveness of enablement investments through dashboards. Maintain scheduled deadlines, detailed training and initiative status reports, and introduce processes to optimize management of projects. Support and lead ad hoc special projects as needed. Basic Qualifications: - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - Experience leading cross-functional projects and managing large, complicated programs - Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience - Experience coordinating between technical teams, peers and business stakeholders Preferred Qualifications: - Experience working within a high-growth, technology company - Knowledge of general AI tools - Experience working as a technical lead - Active AWS or other industry technical certifications Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Tech Enablement Lead (EMEA), WWFE - Technical Enablement at AWS EMEA SARL (UK Branch). Skills: Technical Enablement, Cloud Technologies, Program Management. Equip technical field teams. Design project plans", "postedDate" : "2026-06-13T15:59:08.242", "createdAt" : "2026-06-13T15:59:08.242", "lastUpdated" : "2026-06-15T06:35:05.238", "ingestTimestamp" : "2026-06-13T15:59:08.242", "mongoId" : "6a2a660d74d8ee00a062bbc1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10442104/apply", "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Technical training strategy", "Needs assessment", "Root-cause analysis", "Leadership", "Technical Enablement", "Cloud Technologies", "Program Management", "Business acumen", "Enablement expertise", "Stakeholder relationship management", "Program management", "Project planning", "Project management", "Cloud technologies", "Customer outcomes", "AWS certification", "Industry technical certifications" ], "skillCount" : 17, "jobCategory" : "marketing", "dataQualityScore" : 1.0, "_score" : 715.6756, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2c7fce74d8ee00a0956640", "title" : "Credit Analyst", "company" : "Climate First Bank", "industry" : "Banking", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Credit Analyst in the United States, adjusted for the banking industry and remote work." }, "location" : "United States - Remote", "locations" : [ "United States - Remote" ], "timestamp" : "2026-06-15T03:25:46.558", "fingerprint" : "c6c9cc538186980e4fea2d3ea4cd145b992b2fe281b1cc93c23f96e865d44638", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/climatefirstbank/jobs/4228138009", "externalId" : "4228138009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "technicalSkills" : "Power BI, Excel", "professionalSkills" : [ "Financial analysis", "Credit evaluation", "Loan approval", "Portfolio monitoring", "Data management", "Risk assessment" ], "hardSkillsList" : [ "Financial modeling", "Spread financial documents", "Spread financial reports" ], "softSkillsList" : [ "Perseverance", "Passion" ], "hardSkills" : [ { "name" : "Financial modeling", "level" : "intermediate" }, { "name" : "Spread financial documents", "level" : "intermediate" }, { "name" : "Spread financial reports", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Perseverance" }, { "name" : "Passion" } ], "majorSkills" : "Credit analysis, Loan underwriting, Financial reporting", "majorSkillsList" : [ "Credit analysis", "Loan underwriting", "Financial reporting" ], "coreResponsibilities" : "Analyze personal financials, Analyze business financials, Create loan approval packages, Identify policy exceptions, Present recommendations, Monitor loan portfolio performance, Assist in due diligence, Maintain loan databases, Create loan reports, Embody commitment to justice, Pursue education on sustainability, Demonstrate understanding of policies, Recognize importance of protection, Question suspicious activity, Stay in collaboration with Compliance, Ensure investigation of fraud, Stay informed on legal context, Stay informed on regulatory requirements, Complete compliance training, Complete IT training", "teamCollaboration" : "Senior management; Credit committees; Compliance department", "domainKnowledge" : "Climate finance; Solar lending; Credit underwriting; Financial products; Financial services; Regulatory requirements", "domainList" : [ "climate-finance", "solar-lending", "credit-underwriting", "financial-products", "financial-services", "regulatory-requirements" ], "domainSpecificKnowledge" : [ "Climate finance", "Solar lending", "Credit underwriting", "Financial products", "Financial services", "Regulatory requirements" ], "toolProficiency" : [ "Power BI", "Microsoft Excel" ], "communicationSkills" : "Defend recommendations; Build relationships", "continuousLearning" : "Pursue education", "problemSolvingSkills" : "Problem solvers", "qualificationsBasic" : "5+ years IB", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are changing FINANCE to finance CHANGE! At Climate First Bank, we’re redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services—including solar, residential, commercial, ESOP Banking, Structured Finance and SBA loans—all designed to power a better future. We’re proud to be a Certified B Corporation, a member of 1% for the Planet, and part of the Global Alliance for Banking on Values (GABV), reflecting our deep commitment to sustainability, transparency, and ethical banking. With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we’re proving that banking can be a force for good. We don’t just support environmental and social causes—we’re built on them. Under our Holding Company, Climate First Bancorp, we are also powered by OneEthos. OneEthos operates at the intersection of fintech and traditional banking to expand access to inclusive, values-driven financial services. Regulated by the Federal Reserve Bank, it equips Community Banks, Credit Unions, CDFIs, and Green Banks with ethical lending tools—especially in climate finance and solar lending. Join the Movement We’re seeking driven, mission-aligned individuals ready to make an impact. If you’re passionate about sustainability, thrive in a fast-paced, results driven environment, and want to be part of something bigger, you will feel right at home. Our team is one of goal-setters, go-getters, problem solvers, thought leaders, and changemakers. We celebrate wins, tackle challenges head-on, and push boundaries. Fueled by purpose, we thrive where perseverance and passion turn ambitious goals into reality. Thrive at Climate First Bank At Climate First Bank, we’re investing in your future. We offer a comprehensive, people-first benefits package that supports your health, finances, and work-life balance. Compensation — In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. Actual compensation is based on industry salary ranges, internal salary structures, experience, skills and other job-related factors. Health Coverage — 100% employer-paid for employees; employer contribution for dependents by Us Medical, Dental & Vision Insurance Health Savings Account (HSA) Free Telemedicine access via Teladoc Financial Wellness & Wealth Building 401(k) with 6% Employer Match — No Vesting Period. Employee Stock Options Exclusive Employee Banking Perks 0% Financing for Employee Solar Loans Employee Only Mortgage Product with exclusive interest rates and terms. 0% Financing for Eligible Electric Vehicles (EVs) Referral Incentives Generous Paid Time Off 2–4 Weeks of Vacation based on officer level plus additional tenure-based time. 64 Hours of Paid Sick Time for all full-time employees. Protection & Peace of Mind Company-Paid Life Insurance Short- & Long-Term Disability Insurance Voluntary Life, Accident & Critical Illness Coverage Employee Assistance Program (EAP) with free counseling, legal, and financial services. What to Expect as a Credit Analyst: As a Credit Analyst, you’ll be responsible for analyzing personal and business financials, creating comprehensive loan approval packages and making recommendations to senior management and credit committees. This role also monitors the existing loan portfolio performance and creates loan reports. What You’ll Contribute in This Role: Financial Analysis, Credit Evaluation & Decision Support • Analyze personal and business financials for potential and existing loan customers. • Create comprehensive loan approval packages and identify any policy exceptions. • Present recommendations to senior management and credit committees. Portfolio Monitoring, Reporting & Data Management • Perform required monitoring of existing loan portfolio performance. • Assist in the due diligence process for audits and exams. • Maintain various loan related databases. • Utilize Power BI to create loan reports. Champion Our Mission, Protect What Matters • Embody a commitment to environmental, social, economic, and racial justice. • Apply curiosity and interest in our core values and pursue education related to sustainability practices. • Be willing to pursue and demonstrate an understanding of established Bank policies, procedures, and regulations. • Recognize the importance of protecting the organization and our customers. • Question suspicious activity and stay in close collaboration with our Compliance department to ensure proper investigation and processing of potentially fraudulent activity. • Stay informed on legal context and regulatory requirements and prioritize completing all web-based compliance and IT training. What You’ll Leverage in this Role: Education and Experience Bachelor’s degree required, preferably in Finance. Prior banking experience Entrepreneurial Self-Starter Mentality - You take charge of your work product and take pride in delivering consistently great and measurable results. You are an analytical thinker, possess the ability to complete assignments with little oversight and balance self-sufficiency with the understanding when to ask questions. A high-pace and high-expectation environment excites you and you can’t wait to push yourself to new professional heights in a company that rewards high performance. Organization & Efficiency- You manage your time like a pro and stay focused under pressure, You love a good system but also adapt to changing routines. You exhibit exceptional attention to detail while also maintaining the ability to see the big picture. You multitask with ease and continuously seek efficiencies to your process. Master Communicator - Whether it’s in-person, on camera, phone, or chat — you communicate with confidence, precision, and professionalism. You listen deeply and respond thoughtfully and are able to engage efficiently and tactfully with stakeholders at all levels of the organization. Additionally, you are able to tactfully and eloquently defend your recommendations and build strong internal and external relationships that help you excel in your role. Banking & Fintech Acumen- You are highly educated in financial products and services, applicable regulations and laws related to credit and underwriting. You possess an excellent ability to read, understand and spread financial documents and reports. Tech-Forward and Analytical Thinking - You learn new tools quickly, are excited by innovation and leverage technology to optimize your work product. You have strong mathematical skills, possess strong proven Microsoft Excel skills, and are familiar or are willing to become familiar with Power BI. Commitment to Being a Team Player - You lift others up, share ideas, and bring positive energy to everything you do. You know what it takes to operate as a part of a larger team and cherish opportunities to contribute to the big picture. You’re dependable, communicate clearly and always happy to lend a hand where needed. What to expect from your physical environment Remote role. Sustained standing and sitting. Frequent communication (speaking and listening) in person, via email, text, phone or video chat. Frequent use of PC, including typing or sustained attention to monitor. Occasional lifting of basic office files or equipment up to 20 lbs. Equal Opportunity Statement: At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans E-Verify Statement: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U. S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9", "summaryDescription" : "Credit Analyst at Climate First Bank. Skills: Credit analysis, Loan underwriting, Financial reporting. Analyze personal financials. Analyze business financials", "postedDate" : "2026-06-13T21:18:59.762", "createdAt" : "2026-06-13T21:18:59.762", "lastUpdated" : "2026-06-15T03:25:46.558", "ingestTimestamp" : "2026-06-13T21:18:59.762", "mongoId" : "6a2c7fce74d8ee00a0956640", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Financial modeling", "Spread financial documents", "Spread financial reports", "Perseverance", "Passion", "Credit analysis", "Loan underwriting", "Financial reporting", "Financial analysis", "Credit evaluation", "Loan approval", "Portfolio monitoring", "Data management", "Risk assessment", "Climate finance", "Solar lending", "Credit underwriting", "Financial products", "Financial services", "Regulatory requirements", "Power BI", "Microsoft Excel" ], "skillCount" : 22, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 715.3086, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2af57374d8ee00a073a349", "title" : "Associate Director- State Health and Human Services Technology", "company" : "Guidehouse", "industry" : "Government", "salary" : { "min" : 149000.0, "max" : 248000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "certifications" : [ "PMP", "SAFe Agilist" ], "timestamp" : "2026-06-14T23:34:45.051", "fingerprint" : "48ca650cdfc806a6589ca78263190334717ad8de8058e4ad29ade7c1adf34a00", "source" : "workday", "language" : "en", "applyUrl" : "https://guidehouse.wd1.myworkdayjobs.com/External/job/US---Remote-Any-location/Associate-Director--State-Health-and-Human-Services-Technology_38997-1", "externalId" : "38997", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 7, "experienceLevel" : "Director", "technicalSkills" : "Cloud, Artificial Intelligence, AI", "professionalSkills" : [ "Client solution delivery", "Technology solutions", "Procurement lifecycle", "RFP/RFI responses", "Account planning" ], "hardSkillsList" : [ "Integrated Eligibility", "Child Support", "Child Welfare", "Medicaid Enterprise Systems", "MES" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Integrated Eligibility", "level" : "intermediate" }, { "name" : "Child Support", "level" : "intermediate" }, { "name" : "Child Welfare", "level" : "intermediate" }, { "name" : "Medicaid Enterprise Systems", "level" : "intermediate" }, { "name" : "MES", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Technology Consulting, Client Engagements, Business Development", "majorSkillsList" : [ "Technology Consulting", "Client Engagements", "Business Development" ], "coreResponsibilities" : "Lead delivery teams, Drive business development activities, Establish approaches to gather information, Facilitate meetings with client stakeholders, Manage quality control for project deliverables, Leverage Guidehouse frameworks, Identify and implement program improvements, Leverage project resources, Provide regular feedback, Coach project resources, Drive business development activities, Respond to RFPs, Develop proposals, Contribute to account planning", "teamCollaboration" : "Client stakeholders; Delivery teams", "projectManagementSkills" : [ "Quality control" ], "domainKnowledge" : "HHS projects; Integrated Eligibility; Child Support; Child Welfare; Home and Community-Based Services; HCBS; Medicaid Enterprise Systems; MES; HHS procurement lifecycle; State-specific procurement processes", "domainList" : [ "hhs-projects", "integrated-eligibility", "child-support", "child-welfare", "home-and-community-based-services", "hcbs", "medicaid-enterprise-systems", "mes", "hhs-procurement-lifecycle", "state-specific-procurement-processes" ], "domainSpecificKnowledge" : [ "HHS projects", "Integrated Eligibility", "Child Support", "Child Welfare", "Home and Community-Based Services", "HCBS", "Medicaid Enterprise Systems", "MES", "HHS procurement lifecycle", "State-specific procurement processes" ], "communicationSkills" : "Oral communication; Written communication", "continuousLearning" : "Skills Development; Certifications; Learning Opportunities", "specialRequirements" : "Up to 50% travel, Ability to Obtain Public Trust", "outcomesObjectives" : "Achieving impactful technology solutions", "qualificationsBasic" : "Seven (7) years of relevant experience, Experience delivering HHS projects, Experience with core and emerging technologies, Proven track record of client solution delivery, Leadership, communication, and collaboration skills, Government Procurement Expertise, US citizen Or Permanent resident, OBTAIN and MAINTAIN a Federal or DoD \"PUBLIC TRUST\"", "qualificationsPreferred" : "Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**_Job Family_ :** Technology Consulting ** _Travel Required_ :** Up to 50% **_Clearance Required_ :** Ability to Obtain Public Trust ** _What You Will Do_ :** The Management Consulting Associate Director in Guidehouse's State and Local Government Practice leads delivery teams on high impact State & Local Government client engagements and drives business development activities. Key activities include: * Establishing approaches to gather information from clients regarding client structure, process, technology and culture. * Facilitating meetings with client stakeholders to gather information. * Managing quality control for project deliverables and work product consistent with Guidehouse quality requirements. * Leverage Guidehouse frameworks and other leading practices identify and implement program improvements for clients. * Effectively leveraging project resources to accomplish tasks while providing regular feedback and coaching. * Driving business development activities including RFP responses, proposal development, and contribute to account planning. ** _What You Will Need_ :** * A minimum of Seven (7) years of relevant experience in the State/Local Health and Human industry. * Experience delivering HHS projects, including but not limited to Integrated Eligibility, Child Support, Child Welfare, Home and Community-Based Services (HCBS), and/or Medicaid Enterprise Systems (MES). * Bachelor's degree. * Experience with core and emerging technologies such as Cloud, Artificial Intelligence (AI), and enterprise platforms. * Proven track record of client solution delivery and achieving impactful technology solutions in the HHS domain. * Strong leadership, communication, and collaboration skills with the ability to influence stakeholders at all levels. * Government Procurement Expertise: Familiarity with the HHS procurement lifecycle, including experience writing compelling RFP/RFI responses, contract vehicles, and state-specific procurement processes. * Must be willing to travel for meetings as needed. * Excellent oral and written communication skills. * Must be US citizen Or Permanent resident. * Must be able to OBTAIN and MAINTAIN a Federal or DoD \"PUBLIC TRUST\"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred. ** _What Would Be Nice To Have_ :** * Certifications: Relevant certifications such as PMP or SAFe Agilist. The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. **_What We Offer_ :** Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: * Medical, Rx, Dental & Vision Insurance * Personal and Family Sick Time & Company Paid Holidays * Position may be eligible for a discretionary variable incentive bonus * Parental Leave and Adoption Assistance * 401(k) Retirement Plan * Basic Life & Supplemental Life * Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts * Short-Term & Long-Term Disability * Student Loan PayDown * Tuition Reimbursement, Personal Development & Learning Opportunities * Skills Development & Certifications * Employee Referral Program * Corporate Sponsored Events & Community Outreach * Emergency Back-Up Childcare Program * Mobility Stipend _**About Guidehouse**_ Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [RecruitingAccommodation@guidehouse.com](mailto:RecruitingAccommodation@guidehouse.com). All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [guidehouse@myworkday.com](mailto:guidehouse@myworkday.com). Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [recruiting@guidehouse.com](mailto:recruiting@guidehouse.com). Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. _Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee._", "summaryDescription" : "Associate Director- State Health and Human Services Technology at Guidehouse. Skills: Technology Consulting, Client Engagements, Business Development. Lead delivery teams. Drive business development activities", "postedDate" : "2026-06-11T04:46:56.287", "createdAt" : "2026-06-12T04:46:56.055", "lastUpdated" : "2026-06-14T23:34:45.051", "ingestTimestamp" : "2026-06-12T04:46:56.055", "mongoId" : "6a2af57374d8ee00a073a349", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://guidehouse.wd1.myworkdayjobs.com/External/job/US---Remote-Any-location/Associate-Director--State-Health-and-Human-Services-Technology_38997-1", "salaryAnnualMin" : 149000, "salaryAnnualMax" : 248000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Integrated Eligibility", "Child Support", "Child Welfare", "Medicaid Enterprise Systems", "MES", "Leadership", "Technology Consulting", "Client Engagements", "Business Development", "Client solution delivery", "Technology solutions", "Procurement lifecycle", "RFP/RFI responses", "Account planning", "Quality control", "HHS projects", "Home and Community-Based Services", "HCBS", "HHS 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{ }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "Data analytics", "professionalSkills" : [ "Credit risk management", "Risk oversight", "Partner credit risk", "Counterparty risk", "Underwriting", "Portfolio management", "Risk governance", "Financial statement analysis", "Credit assessment", "Risk appetite", "Program structures", "Due diligence", "Financial strength analysis", "Financial stability analysis", "Capital adequacy", "Funding models", "Risk ratings", "Exposure limits", "Monitoring standards", "Market conditions" ], "hardSkillsList" : [ "Credit risk analytics", "Financial statement analysis", "Cash flow analysis", "Liquidity analysis", "Capital adequacy analysis", "Funding model analysis" ], "softSkillsList" : [ "Leadership", "Analytical", "Communication", "Influence", "Judgment", "Decision-making", "Problem-solving", "Adaptability" ], "hardSkills" : [ { "name" : "Credit risk analytics", "level" : "intermediate" }, { "name" : "Financial statement analysis", "level" : "intermediate" }, { "name" : "Cash flow analysis", "level" : "intermediate" }, { "name" : "Liquidity analysis", "level" : "intermediate" }, { "name" : "Capital adequacy analysis", "level" : "intermediate" }, { "name" : "Funding model analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Analytical" }, { "name" : "Communication" }, { "name" : "Influence" }, { "name" : "Judgment" }, { "name" : "Decision-making" }, { "name" : "Problem-solving" }, { "name" : "Adaptability" } ], "majorSkills" : "Credit Risk Management, Partner Credit Risk, Counterparty Risk, BaaS Ecosystem", "majorSkillsList" : [ "Credit Risk Management", "Partner Credit Risk", "Counterparty Risk", "BaaS Ecosystem" ], "coreResponsibilities" : "Lead partner credit risk managers, Develop credit risk framework, Execute credit risk framework, Recommend credit risk policies, Enforce credit risk policies, Evaluate partner credit models, Approve partner credit models, Evaluate underwriting strategies, Approve underwriting strategies, Evaluate program structures, Approve program structures, Monitor portfolio performance, Identify risk trends, Identify risk concentrations, Identify emerging risks, Develop action plans, Guide early warning indicators, Guide portfolio stress scenarios, Ensure alignment with risk expectations, Ensure compliance with regulatory expectations, Support due diligence, Support onboarding of new partners, Conduct credit assessments, Provide credible challenge, Design controls for counterparty risk, Implement controls for counterparty risk, Monitor partners, Evaluate financial strength, Evaluate partner stability, Analyze financial statements, Analyze cash flow, Analyze liquidity, Analyze capital adequacy, Analyze funding models, Establish counterparty risk ratings, Establish exposure limits, Establish monitoring standards, Identify risks related to partner sustainability, Identify risks related to operational dependency, Identify risks related to market conditions", "teamCollaboration" : "Cross-functional collaboration; Collaborate with fintech partners; Collaborate with program managers; Collaborate with internal stakeholders", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Banking-as-a-Service (BaaS); Fintech partnerships; Counterparty risk; Credit risk; Regulatory expectations; FDIC guidance; Federal Reserve guidance; Third-party risk", "domainList" : [ "banking-as-a-service-baas", "fintech-partnerships", "counterparty-risk", "credit-risk", "regulatory-expectations", "fdic-guidance", "federal-reserve-guidance", "third-party-risk" ], "domainSpecificKnowledge" : [ "Banking-as-a-Service (BaaS)", "Fintech partnerships", "Counterparty risk", "Credit risk", "Regulatory expectations", "FDIC guidance", "Federal Reserve guidance", "Third-party risk" ], "toolProficiency" : [ "Bloomberg Terminal", "Reuters Eikon", "FactSet" ], "communicationSkills" : "Executive presentations; Senior stakeholder influence", "problemSolvingSkills" : "Problem-solving; Data-driven insights", "specialRequirements" : "Ability to Travel", "qualificationsBasic" : "12+ years credit risk experience, 5+ years second line defense, Proven leadership experience, Experience with fintech partners, Experience with BaaS platforms, Experience with consumer lending, Experience with small business lending, Expertise in counterparty risk, Financial statement analysis, Deep understanding credit risk frameworks, Underwriting experience, Portfolio management experience, Risk governance experience, Analytical skills, Bachelor's degree in finance, Bachelor's degree in Accounting, Bachelor's degree in Economics, Bachelor's degree in Business Administration", "qualificationsPreferred" : "Advanced degree (MBA, MS, or similar) preferred, Experience in BaaS, Experience in fintech partnerships, Experience in embedded finance models, Familiarity with credit models, Familiarity with stress testing, Familiarity with data analytics tools, Experience interfacing with regulators", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT US Coastal is at the forefront of modern banking, combining strong financial infrastructure with cutting-edge Banking-as-a-Service (BaaS) and fintech enablement strategies. We support not only individuals with their personal banking needs; we also empower businesses by integrating modern banking technology that drives growth, flexibility, and innovation. At Coastal, we think and move like entrepreneurs; focused on impact, speed, and continuous improvement. We believe in working smart, collaborating deeply, and building solutions that unlock real potential. If you're someone who thrives in a fast-moving environment, loves solving complex problems, and wants to help shape the future of banking, we’d love to meet you. Check out our video here https://www.youtube.com/watch?v=UCWaDxFnla8&ab_channel=CoastalCommunityBank! OVERVIEW Coastal Bank is seeking a highly analytical and strategic Director of Partner Credit Risk Management & Oversight to lead credit risk oversight across its Banking-as-a-Service (BaaS) partner ecosystem. This role will be responsible for developing and executing a robust second line credit risk framework that supports scalable growth while ensuring strong risk management across fintech partnerships and effective counterparty risk oversight. The ideal candidate has deep leadership experience in credit risk management and analytics within a regulated financial institution and a strong understanding of partner-based models, counterparty risk, and BaaS/fintech ecosystems. The Director will lead a Team of Partner Credit Risk Managers and serve as a key risk leader providing independent challenge, ensuring alignment with Coastal’s risk appetite, and safeguarding the financial integrity of partner programs. RESPONSIBILITIES TO INCLUDE - Lead, develop, and manage a team of Partner Credit Risk Managers responsible for oversight of partner credit programs - Establish and maintain a comprehensive second line oversight framework for all BaaS partner credit programs - Recommend and enforce credit risk policies, and risk appetite across partner credit programs - Evaluate and approve (or recommend to Leadership) partner credit models, underwriting strategies, and program structures - Monitor portfolio performance across partners, identifying trends, concentrations, emerging risks and action plans - Guide development of early warning indicators and portfolio stress scenarios - Collaborate with fintech partners, program managers, and internal stakeholders to ensure alignment with risk expectations - Ensure compliance with regulatory expectations related to third-party risk (e.g., FDIC, Federal Reserve guidance) - Support due diligence and onboarding of new BaaS partners, including credit assessments - Provide credible challenge to partner assumptions, models, and performance forecasts - Design and implement controls for counterparty credit risk management, including ongoing partner monitoring - Lead the evaluation of financial strength and stability of BaaS partners. Analyze financial statements, cash flow, liquidity, capital adequacy, and funding models - Establish counterparty risk ratings, exposure limits, and ongoing monitoring standards - Identify and escalate risks related to partner sustainability, operational dependency, and market conditions. QUALIFICATIONS - 12+ years of experience in credit risk, lending, or risk management within a bank or financial institution - 5+ years of experience in a second line of defense or oversight function - Proven leadership experience managing teams and cross-functional collaboration - Demonstrated experience working with fintech partners and BaaS platforms - Strong experience with consumer and small business lending portfolios - Proven expertise in counterparty risk assessment, including financial statement analysis - Deep understanding of credit risk frameworks, underwriting, portfolio management, and risk governance - Strong analytical skills with ability to translate data into actionable insights - Excellent communication skills with ability to influence senior stakeholders - Ability to Travel EDUCATION/EXPERIENCE - Bachelor’s degree in finance, Accounting, Economics, Business Administration, or a related field. - Advanced degree (MBA, MS, or similar) preferred - Experience in BaaS, fintech partnerships, or embedded finance models - Familiarity with credit models, stress testing, and data analytics tools - Experience interfacing with regulators on BaaS or fintech-related examinations - Ability to balance innovation and growth with strong risk discipline HOW YOU’LL THRIVE AT COASTAL - Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development. - Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference. - Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust. - Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box. - Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder. - Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence. BEING YOU AT COASTAL Coastal is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws. BENEFITS WE OFFER We’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Our offerings include: - Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle. - Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions. - Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs. - Dental and Vision Insurance: Plans to keep you and your family smiling and seeing clearly. - Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents. - Long-Term /Short-Term Disability (LTD): Income protection in the event of a long-term illness or injury. - Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most. - 401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future. - Paid Time Off: Generous vacation and sick leave policies to support your time away from work. - Holidays: Enjoy 11 paid holidays throughout the year. Check out our benefits on our careers site https://jobs.ashbyhq.com/coastal!! PHYSICAL DEMANDS The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must be able to: - Sit for extended periods of time. - Stand for extended periods of time. - Perform repetitive finger, hand, and arm movement. - Use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc. - View and read computer screens for extended periods. - Occasionally stoop, kneel, crouch, or crawl. - Occasionally lift or move up to 10 pounds. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.", "summaryDescription" : "Director of Partner Credit Risk Management & Oversight at Coastal. Skills: Credit Risk Management, Partner Credit Risk, Counterparty Risk, BaaS Ecosystem. Lead partner credit risk managers. Develop credit risk framework", "postedDate" : "2026-06-11T17:52:56.357", "createdAt" : "2026-06-11T17:52:56.357", "lastUpdated" : "2026-06-14T20:47:37.883", "ingestTimestamp" : "2026-06-11T17:52:56.357", "mongoId" : "6a2a65dd74d8ee00a062ae9b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 146230, "salaryAnnualMax" : 195217, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Credit risk analytics", "Financial statement analysis", "Cash flow analysis", "Liquidity analysis", "Capital adequacy analysis", "Funding model analysis", "Leadership", "Analytical", "Communication", "Influence", "Judgment", "Decision-making", "Problem-solving", "Adaptability", "Credit Risk Management", "Partner Credit Risk", "Counterparty Risk", "BaaS Ecosystem", "Credit risk management", "Risk oversight", "Partner credit risk", "Counterparty risk", "Underwriting", "Portfolio management", "Risk governance", "Credit assessment", "Risk appetite", "Program structures", "Due diligence", "Financial strength analysis", "Financial stability analysis", "Capital adequacy", "Funding models", "Risk ratings", "Exposure limits", "Monitoring standards", "Market conditions", "Roadmap planning", "Banking-as-a-Service (BaaS)", "Fintech partnerships", "Credit risk", "Regulatory expectations", "FDIC guidance", "Federal Reserve guidance", "Third-party risk", "Series 7", "Series 63", "Series 65", "Bloomberg Terminal", "Reuters Eikon", "FactSet" ], "skillCount" : 51, "jobCategory" : "other", "jobSubcategory" : "credit", "dataQualityScore" : 1.0, "_score" : 710.3617, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Financial Services" }, { "id" : "6a2ca5a374d8ee00a09b7794", "title" : "Sales Enablement Coordinator", "company" : "Buyers Edge Platform", "industry" : "Technology", "salary" : { "min" : 1200000.0, "max" : 1800000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Sales Enablement Coordinator in India, adjusted for mid-seniority and the technology industry." }, "location" : "Buyers Edge Platform Office", "locations" : [ "Buyers Edge Platform Office" ], "timestamp" : "2026-06-15T09:18:11.717", "fingerprint" : "5bfc11d479f7b81bc23827dac205e54d3b56f71aaee8e46b1a9a18e84e1626d8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/buyersedgeplatformrecruiting/jobs/4704090005", "externalId" : "4704090005", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "onsite" } ], "locationText" : "", "technicalSkills" : "Excel, Python", "professionalSkills" : [ "Data cleaning", "Data enrichment", "Automation" ], "hardSkillsList" : [ "Data quality", "Data standardization", "Data validation", "File formatting", "Code troubleshooting" ], "hardSkills" : [ { "name" : "Data quality", "level" : "intermediate" }, { "name" : "Data standardization", "level" : "intermediate" }, { "name" : "Data validation", "level" : "intermediate" }, { "name" : "File formatting", "level" : "intermediate" }, { "name" : "Code troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Sales data, Excel proficiency, Technology training", "majorSkillsList" : [ "Sales data", "Excel proficiency", "Technology training" ], "coreResponsibilities" : "Identify data quality issues, Resolve data quality issues, Standardize naming conventions, Remove duplicates, Validate addresses, Validate contact information, Maintain consistency, Maintain accuracy, Format spreadsheets, Restructure spreadsheets, Enhance spreadsheets, Enrich datasets, Run scripts, Run tools, Automate data preparation, Automate quality checks, Troubleshoot file issues, Troubleshoot formatting errors, Troubleshoot code-related problems, Collaborate with team members, Ensure data deliverables are timely, Ensure data deliverables are accurate, Ensure data deliverables are actionable, Monitor operational tasks, Identify automation opportunities, Identify efficiency gains, Support onboarding, Support training, Prepare sales team, Manage case queue, Track enablement effectiveness, Report on enablement effectiveness, Partner with Sales, Partner with Marketing, Partner with Operations, Gather feedback, Improve training, Improve content, Improve enablement programs, Develop sales enablement content, Maintain sales enablement content, Organize enablement resources", "teamCollaboration" : "Cross-functional leaders; Cross-functional teams; Sales; Marketing; Operations", "domainKnowledge" : "Sales operations; Revenue operations; Procurement network; Foodservice industry", "domainList" : [ "sales-operations", "revenue-operations", "procurement-network", "foodservice-industry" ], "domainSpecificKnowledge" : [ "Sales operations", "Revenue operations", "Procurement network", "Foodservice industry" ], "toolProficiency" : [ "CRM system", "Salesforce", "Revenue.io", "ZoomInfo", "Gong" ], "problemSolvingSkills" : "Troubleshooting", "qualificationsBasic" : "Proficiency in Excel, Ability to build relationships, Attention to detail, Ability to follow structured workflows", "qualificationsPreferred" : "Experience with CRM platforms, Experience with GTM platforms, Experience with Enablement platforms, Basic understanding of Python, Comfort working in fast-paced environment", "rawDescription" : "We are seeking a detail-oriented Sales Enablement Coordinator to support our Sales Operations teams by maintaining clean, accurate, and enriched data across systems and files. This role will play a key part in preparing actionable sales datasets and running automated scripts to support campaign execution, analytics, and strategic initiatives. In addition, the Sales Enablement Specialist will help with implementation, adoption, and ongoing training of new technology, processes, and procedures for our Sales teams to utilize. Who we are: Buyers Edge Platform is a leading digital procurement network and solutions provider for the foodservice industry, delivering savings, insights, and technology that help operators, distributors, and manufacturers succeed. Through its portfolio of solutions—including Digital Procurement Network, Fresh Services, Software Solutions, and Supply Chain Management—Buyers Edge is reshaping how the foodservice industry connects and thrives. At the heart of our work is a culture built on a passion for collaboration, technology, and helping foodservice business succeed. Your Impact: Data Cleaning & Maintenance Identify and resolve data quality issues in Excel, CSV, and CRM system exports. Standardize naming conventions, remove duplicates, and validate addresses and contact information. Maintain consistency and accuracy across sales databases. File Enrichment & Formatting Format, restructure, and enhance spreadsheets for upload into systems. Enrich datasets using internal tools, third-party data sources, or predefined enrichment logic. Code Execution Run scripts or tools (such as Python scripts) to automate data preparation and quality checks. Assist with troubleshooting file issues, formatting errors, or code-related problems. Collaborate with team members to ensure data deliverables are timely, accurate, and actionable. Monitor recurring operational tasks and identify opportunities for automation and efficiency gains. Technology Rollout & Maintenance Support onboarding and ongoing training for new and existing sales reps on tools, processes, messaging, and best practices. Assist with launch readiness for new products, campaigns, or strategic initiatives by preparing the sales team with the right materials and guidance. Manage the Sales Enablement case queue for technology requests and issues. Track and report on enablement effectiveness, including training completion, tool adoption, content usage, and rep readiness. Stakeholder Collaboration Partner with Sales, Marketing, and Operations to ensure reps have the right content, tools, and information at each stage of the sales cycle. Gather feedback from reps and managers to continuously improve training, content, and enablement programs. Develop and maintain sales enablement content such as playbooks, talk tracks, battlecards, email templates, and onboarding materials. Manage and organize enablement resources, so materials are easy to find, current, and aligned to company priorities. About You: Experience working with sales or operations data (Sales Ops, Rev Ops, etc.) Proficiency in Excel (formulas, pivot tables, data cleaning techniques) Ability to build and navigate relationships with cross-functional leaders and teams Attention to detail and a high degree of accuracy in handling data Ability to follow structured workflows and adapt to evolving priorities Preferred Skills Experience with CRM, GTM, and Enablement platforms (e. g. Salesforce, Revenue.io, ZoomInfo, Gong, etc.) Ability to juggle the requests of different leaders across multiple business units Basic understanding of Python Comfort working in a fast-paced, deadline-driven environment Not sure you meet every qualification? Studies show that diverse applicants often hesitate to apply unless they check every box. At Buyers Edge Platform, we value authenticity and inclusion—if you're excited about the role, we encourage you to apply. You might be exactly who we’re looking for! What's in this for you: Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match. Grow with us. Enjoy strong training, development, and competitive pay. Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required. We welcome all. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.", "summaryDescription" : "Sales Enablement Coordinator at Buyers Edge Platform. Skills: Sales data, Excel proficiency, Technology training. Identify data quality issues. Resolve data quality issues", "postedDate" : "2026-06-14T02:58:46.674", "createdAt" : "2026-06-14T02:58:46.674", "lastUpdated" : "2026-06-15T09:18:11.717", "ingestTimestamp" : "2026-06-14T02:58:46.674", "mongoId" : "6a2ca5a374d8ee00a09b7794", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data quality", "Data standardization", "Data validation", "File formatting", "Code troubleshooting", "Sales data", "Excel proficiency", "Technology training", "Data cleaning", "Data enrichment", "Automation", "Sales operations", "Revenue operations", "Procurement network", "Foodservice industry", "CRM system", "Salesforce", "Revenue.io", "ZoomInfo", "Gong" ], "skillCount" : 20, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 706.86926, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 56654, "totalPages" : 1134, "hasNext" : true, "hasPrevious" : false } }

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