Tomo
Fintech
Underwriting&CreditPolicyDirector
Neural analysis suggests this role is
optimal for Director candidates.
“Underwriting & Credit Policy Director at Tomo. Skills: Underwriting, Credit policy, Risk management, Team leadership. Evolve high velocity process architecture. Foster accountability culture”
Industry & Context.
What They're Looking For.
Must Have
10+ years mortgage underwriting experience, 7+ years managing underwriting teams, DE certification, SAR certification, Ability to obtain NMLS registration
Nice to Have
Bachelor's in Finance, Bachelor's in Business, Knowledge of Non-QM underwriting, Knowledge of jumbo underwriting, Knowledge of broker transactions
What You'll Do.
Evolve high velocity process architecture
Foster accountability culture
Foster continuous learning culture
Foster high performance culture
Direct underwriting operations
Ensure loan decisions align with guidelines
Maintain accuracy standards
Maintain completeness standards
Maintain sound risk assessment
Develop underwriting leaders
Evaluate complex loan files
Approve complex loan files
Establish credit risk tolerance
Enforce credit risk tolerance
Ensure compliance with regulations
Maintain knowledge of guideline changes
Disseminate guideline updates
Partner with Processing leadership
Partner with Closing leadership
Partner with Secondary Markets leadership
Partner with Sales leadership
Resolve pipeline issues
Provide underwriting guidance
Ensure smooth loan flow
Identify workflow enhancements
Implement workflow enhancements
Increase underwriting efficiency
Improve decision consistency
Champion technology adoption
Champion automation adoption
Provide targeted coaching
Design training programs
Deliver training programs
Build underwriting talent pipeline
Maintain agency relationships
Maintain investor relationships
Manage guideline exception requests
Respond to audit findings
Respond to repurchase demands
Respond to early payment defaults
How You'll Work.
Team & Collaboration
Processing, Closing, Secondary Markets, Sales leadership
Communication Scope
Written communication; Verbal communication; Underwriting decisions
Full Job Description
Who We Are Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending, helping homebuyers save thousands of dollars. Our AI-driven customer experience makes the lending process faster, less frustrating, and more affordable. By passing these savings directly to homebuyers, we eliminate excessive fees and inflated rates that cost Americans billions each year. Backed by top-tier venture investors, including Ribbit, Citi Ventures, NFX and Progressive Insurance, Tomo is poised to become one of the most valuable fintech startups of our generation. Location: New York City (NYC) Office Schedule: In-office Monday–Wednesday; remote flexibility Thursday–Friday ABOUT THE ROLE Tomo is expanding our mortgage operations team and seeking an exceptional Underwriting & Credit Policy Director to lead these functions. In this pivotal role, you will oversee a high-performing mortgage underwriting and risk team. You have been instrumental in building the architecture and foundation for multiple high growth mortgage lenders. You revel in both the craft of underwriting and the grind of building and leading. You are a systems thinker who embraces first principles - we have no aloof executives at Tomo, we are all doers and thinkers. KEY RESPONSIBILITIES - Leadership & Team Management: - Evolve the architecture of our high velocity process driving precision and speed. - Foster a culture of accountability, continuous learning, and high performance. - Underwriting Oversight: - Direct the underwriting operations, ensuring loan decisions are made in accordance with agency guidelines (FNMA, FHLMC, FHA, VA), investor overlays, and Tomo's internal credit policies. - Maintain high standards of accuracy, completeness, and sound risk assessment. - Continue to develop a team of excellent leaders - Credit Risk Management: - Evaluate and approve complex loan files, including those with layered risk, non-standard income documentation, and non-QM transactions. - Establi
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