Tomo

Fintech

Underwriting&CreditPolicyDirector

$180–200k New York City, New York, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Underwriting & Credit Policy Director at Tomo. Skills: Underwriting, Credit policy, Risk management, Team leadership. Evolve high velocity process architecture. Foster accountability culture”

Industry & Context.

Fintech

What They're Looking For.

Must Have

10+ years mortgage underwriting experience, 7+ years managing underwriting teams, DE certification, SAR certification, Ability to obtain NMLS registration

Nice to Have

Bachelor's in Finance, Bachelor's in Business, Knowledge of Non-QM underwriting, Knowledge of jumbo underwriting, Knowledge of broker transactions

What You'll Do.

Evolve high velocity process architecture

Foster accountability culture

Foster continuous learning culture

Foster high performance culture

Direct underwriting operations

Ensure loan decisions align with guidelines

Maintain accuracy standards

Maintain completeness standards

Maintain sound risk assessment

Develop underwriting leaders

Evaluate complex loan files

Approve complex loan files

Establish credit risk tolerance

Enforce credit risk tolerance

Ensure compliance with regulations

Maintain knowledge of guideline changes

Disseminate guideline updates

Partner with Processing leadership

Partner with Closing leadership

Partner with Secondary Markets leadership

Partner with Sales leadership

Resolve pipeline issues

Provide underwriting guidance

Ensure smooth loan flow

Identify workflow enhancements

Implement workflow enhancements

Increase underwriting efficiency

Improve decision consistency

Champion technology adoption

Champion automation adoption

Provide targeted coaching

Design training programs

Deliver training programs

Build underwriting talent pipeline

Maintain agency relationships

Maintain investor relationships

Manage guideline exception requests

Respond to audit findings

Respond to repurchase demands

Respond to early payment defaults

How You'll Work.

Team & Collaboration

Processing, Closing, Secondary Markets, Sales leadership

Communication Scope

Written communication; Verbal communication; Underwriting decisions

Full Job Description

Who We Are Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending, helping homebuyers save thousands of dollars. Our AI-driven customer experience makes the lending process faster, less frustrating, and more affordable. By passing these savings directly to homebuyers, we eliminate excessive fees and inflated rates that cost Americans billions each year. Backed by top-tier venture investors, including Ribbit, Citi Ventures, NFX and Progressive Insurance, Tomo is poised to become one of the most valuable fintech startups of our generation. Location: New York City (NYC) Office Schedule: In-office Monday–Wednesday; remote flexibility Thursday–Friday ABOUT THE ROLE Tomo is expanding our mortgage operations team and seeking an exceptional Underwriting & Credit Policy Director to lead these functions. In this pivotal role, you will oversee a high-performing mortgage underwriting and risk team. You have been instrumental in building the architecture and foundation for multiple high growth mortgage lenders. You revel in both the craft of underwriting and the grind of building and leading. You are a systems thinker who embraces first principles - we have no aloof executives at Tomo, we are all doers and thinkers. KEY RESPONSIBILITIES - Leadership & Team Management: - Evolve the architecture of our high velocity process driving precision and speed. - Foster a culture of accountability, continuous learning, and high performance. - Underwriting Oversight: - Direct the underwriting operations, ensuring loan decisions are made in accordance with agency guidelines (FNMA, FHLMC, FHA, VA), investor overlays, and Tomo's internal credit policies. - Maintain high standards of accuracy, completeness, and sound risk assessment. - Continue to develop a team of excellent leaders - Credit Risk Management: - Evaluate and approve complex loan files, including those with layered risk, non-standard income documentation, and non-QM transactions. - Establi

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