{ "count" : 38951, "data" : [ { "id" : "6a2c5de974d8ee00a08df752", "title" : "German Speaking Customer Support For Booking. com - Paid Relocation To Athens", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 20000.0, "max" : 25000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level customer support roles in Athens, Greece, with remote work flexibility, are estimated based on market data for the e-commerce industry, adjusted for entry seniority and the cost of living in Athens." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T00:32:32.887", "fingerprint" : "449c0db6ba9c80578d5615fd72155b19b4c4120ad00d9627b464aff5af912e0b", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/A96139121A/apply", "externalId" : "A96139121A", "industryFunction" : { }, "locationPoint" : "35.1264,33.4299", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide customer support, Assist customers with inquiries, Resolve customer complaints, Maintain records of customer interactions, Collaborate with departments, Stay updated on policies", "teamCollaboration" : "Collaborate with departments", "domainKnowledge" : "Booking.com policies; Travel industry trends", "domainList" : [ "booking-com-policies", "travel-industry-trends" ], "domainSpecificKnowledge" : [ "Booking.com policies", "Travel industry trends" ], "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Paid relocation to Athens", "outcomesObjectives" : "Maintain high satisfaction levels", "qualificationsBasic" : "Fluency in German, Good command of English, Willingness to relocate to Athens", "qualificationsPreferred" : "Customer support experience, Travel or hospitality industry experience, Familiarity with CRM software, Familiarity with customer service tools", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are excited to offer a position for a German Speaking Customer Support Representative dedicated to supporting Booking.com customers, with an attractive paid relocation package to Athens, Greece. This role offers a unique opportunity to work with one of the world’s leading online travel companies while enjoying the vibrant lifestyle of Athens. ### Key Responsibilities * Provide exceptional customer support to German-speaking Booking.com users via phone, email, and chat. * Assist customers with inquiries related to bookings, cancellations, and modifications with professionalism and accuracy. * Resolve customer complaints and issues promptly to maintain high satisfaction levels. * Maintain detailed records of customer interactions and transactions in CRM systems. * Collaborate with various departments to ensure seamless service delivery and customer experience. * Stay updated on Booking.com policies, services, and industry trends to provide informed assistance. **Requirements** * Fluency in German (both spoken and written) is essential; good command of English is preferred. * Previous experience in customer support, ideally within the travel or hospitality industry, is an advantage. * Strong communication and interpersonal skills with a customer-centric approach. * Excellent problem-solving abilities and ability to manage challenging situations calmly. * Familiarity with CRM software and customer service tools is beneficial. * Willingness to relocate to Athens, Greece, with paid relocation support provided. * Ability to work effectively both independently and as part of a team. **Benefits** * Competitive Monthly Salary * Relocation Package * Airport Pick-Up * Fully Paid Training * Health Insurance * Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece * And Much More...", "summaryDescription" : "German Speaking Customer Support For Booking. com - Paid Relocation To Athens at Mercier Consultancy Group. Provide customer support. Assist customers with inquiries", "postedDate" : "2026-06-08T00:00:00.000", "createdAt" : "2026-06-12T22:48:01.870", "lastUpdated" : "2026-06-15T00:32:32.887", "ingestTimestamp" : "2026-06-12T22:48:01.870", "mongoId" : "6a2c5de974d8ee00a08df752", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/A96139121A", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Booking.com policies", "Travel industry trends" ], "skillCount" : 2, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 7, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Travel" }, { "id" : "69e104382beec4dd3def1965", "title" : "Customer support (German speaking)", "company" : "Amazon Kuiper Services Europe SARL, Irish Branch", "industry" : "Customer Service, Technical Customer Support, alexa and amazon devices", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Support role in Cork, Ireland, adjusted for the Technology industry." }, "location" : "Cork, IRL", "locations" : [ "Cork, IRL" ], "timestamp" : "2026-06-14T23:50:40.985", "fingerprint" : "af48a57ec30ca0f037a4e76a03415a2e310210eb780293933a0250dd9851feed", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10385982/apply", "externalId" : "abccb073-1f82-4b8f-af19-7de78cf971cf", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cork", "country" : "Ireland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.8985136,-8.4726423" } ], "locationText" : "Cork, Ireland", "employmentType" : "FULL_TIME", "technicalSkills" : "Internet technologies, Windows, Microsoft Office", "professionalSkills" : [ "Customer account security", "Technical support", "Customer service" ], "hardSkillsList" : [ "Technical troubleshooting", "Documentation" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Technical troubleshooting", "level" : "intermediate" }, { "name" : "Documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Customer support, Technical support, Problem-solving", "majorSkillsList" : [ "Customer support", "Technical support", "Problem-solving" ], "coreResponsibilities" : "Receive and manage customer escalations, Deliver timely and effective resolutions, Offer detailed technical support, Communicate professionally, Collaborate with other customer support teams, Resolve complex issues, Document steps and resolutions, Identify trends in customer issues, Propose improvements to support processes, Help create knowledge base articles, Help create team documentation, Stay current on new Amazon Leo products, Stay current on new Amazon Leo features, Engage with customers, Troubleshoot intricate technical issues, Collaborate with leadership, Collaborate with cross-functional teams", "teamCollaboration" : "Customer support teams; Leadership; Cross-functional teams", "domainKnowledge" : "Internet service; Network connectivity; End customer equipment; Global broadband access; LEO satellites", "domainList" : [ "internet-service", "network-connectivity", "end-customer-equipment", "global-broadband-access", "leo-satellites" ], "domainSpecificKnowledge" : [ "Internet service", "Network connectivity", "End customer equipment", "Global broadband access", "LEO satellites" ], "toolProficiency" : [ "Windows", "Microsoft Office" ], "communicationSkills" : "Professional communication; Clear communication; Convey insights", "documentationSkills" : "Document technical issues; Document solutions; Document steps; Document resolutions", "continuousLearning" : "Stay current on new products; Stay current on new features", "problemSolvingSkills" : "Problem-solvers; Troubleshoot intricate technical issues", "specialRequirements" : "Work all shift patterns, Export control screenings, Obtain export licenses", "qualificationsBasic" : "High school diploma or equivalent, German and English language skills (C1+), Experience resolving technical issues, Understanding of internet technologies, Complete technical assessment, Excellent communication skills, Convey insights from complex analyses, Clearly document technical issues, Availability to work flexible schedule/shift, Proficiency with Windows, Proficiency with Microsoft Office applications", "qualificationsPreferred" : "Experience in ISP technical support, Experience in Satellite technical support, Document technical customer issues in notes, Technical curiosity, Enthusiasm for learning new technologies, Helping customers succeed, Proven success in fast-paced support environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in German and English. Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns. This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations. Key job responsibilities • Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels. • Offer detailed technical support with clear and professional communication • Collaborate with other customer support teams to resolve complex issues • Document steps and resolutions in a clear, easy-to-follow format • Identify trends in customer issues and propose improvements to support processes • Help create knowledge base articles and team documentation • Stay current on new Amazon Leo products and features A day in the life As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow. About the team Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations. Basic Qualifications: - High school diploma or equivalent - Strong German and English language skills (C1+) - Experience working directly with end customers to resolve technical issues related to internet service, network connectivity, or end customer equipment. - Understanding of internet technologies and ability to demonstrate knowledge by completing a required technical assessment - Excellent communication skills and ability to convey insights from complex analyses to internal and end customers - Ability to clearly document technical issues and associated solutions - Availability to work flexible schedule/shift, including weekends, nights, and/or holidays - Proficiency with Windows and Microsoft Office applications Preferred Qualifications: - Experience in direct to consumer or business ISP and/or Satellite technical support - A drive to dig into the details of systems and processes to solve customer technical problems - Ability to document technical customer issues in notes that are easily understood by other users - Technical curiosity and enthusiasm for learning new technologies and helping customers succeed - Proven success working in a fast-paced support environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Customer support (German speaking) at Amazon Kuiper Services Europe SARL, Irish Branch. Skills: Customer support, Technical support, Problem-solving. Receive and manage customer escalations. Deliver timely and effective resolutions", "postedDate" : "2026-06-13T02:53:18.800", "createdAt" : "2026-06-13T02:53:18.800", "lastUpdated" : "2026-06-14T23:50:40.985", "ingestTimestamp" : "2026-06-13T02:53:18.800", "mongoId" : "69e104382beec4dd3def1965", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10385982/apply", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Technical troubleshooting", "Documentation", "Critical thinking", "Customer support", "Technical support", "Problem-solving", "Customer account security", "Customer service", "Internet service", "Network connectivity", "End customer equipment", "Global broadband access", "LEO satellites", "Windows", "Microsoft Office" ], "skillCount" : 15, "jobCategory" : "customer-service", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2cf9a674d8ee00a0a9b527", "title" : "Support Specialist, German speaking", "company" : "Lightspeed", "industry" : "Customers", "location" : "Belfast", "locations" : [ "Belfast" ], "timestamp" : "2026-06-15T10:16:53.685", "fingerprint" : "02edf727a10b04d6b4e2db364c0c4dca860a1ccb400fef170f950ea3dad84937", "source" : "ashby", "applyUrl" : "https://jobs.ashbyhq.com/lightspeedhq/7158c6a4-2256-4cbf-acfc-60a2448309bf/application", "externalId" : "7158c6a4-2256-4cbf-acfc-60a2448309bf", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Belfast", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Belfast, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 3, "experienceLevel" : "Junior", "professionalSkills" : [ "Hospitality industry" ], "majorSkills" : "customer service, troubleshooting, German, English", "majorSkillsList" : [ "customer service, troubleshooting, German, English" ], "coreResponsibilities" : "Investigate, troubleshoot, test and resolve issues that our hospitality customers may be facing during service. Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member. Advocate and promote improvements to our products and services.", "teamCollaboration" : "Working with a truly global, multi-language 24x7 team across APAC, EMEA and NOAM. Operating within a roster/schedule to ensure high availability of our assistance for our customers (In collaboration with your manager).", "toolProficiency" : [ "customer support platforms" ], "communicationSkills" : "verbal and written communication; phone; chat; email", "documentationSkills" : "document; track; resolve interactions", "continuousLearning" : "Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family.", "innovationCreativity" : "Advocate and promote improvements to our products and services.", "problemSolvingSkills" : "troubleshooting techniques; identify the source of customer issues; provide a prompt and appropriate solution", "specialRequirements" : "Must be fluent in German and English. Ability to work flexible shifts including weekends.", "qualificationsBasic" : "Previous customer service experience and/or technical support attention to detail with an emphasis on providing an exceptional customer experience. Excellent verbal and written communication skills in German & English. Basic experience using common online, mobile and desktop iOS, Android, OSX, Windows.", "qualificationsPreferred" : "Experience interacting with customers through Phone, Email, Ticketing and Live Chat platforms. Experience or knowledge of the Hospitality industry. Experience supporting a SaaS product. Experience supporting an iOS application. Computer networking experience or interest. Working knowledge of Mac OS and basic knowledge of HTML/CSS. Dutch or French written and verbal communication.", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Hi there! Thanks for stopping by \uD83D\uDC4B Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! As part of Lightspeed’s Support team, you will be the first point of contact for our customers who need assistance, helping with a wide variety of requests all the way from general education to hardware/software investigation and everything in between. Working closely with various global teams at Lightspeed, you will investigate, troubleshoot, test and resolve issues that our hospitality customers may be facing during service. WHAT YOU’LL BE DOING: - Working with a truly global, multi-language 24x7 team across APAC, EMEA and NOAM - Flexibility on working days and shifts (weekends included) - Have enthusiastic, positive and knowledgeable interactions with our Hospitality customers, partners and Lightspeed team members, maintaining Lightspeed's Gold Class standard for support via phone, chat and email. - Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution - Work within our customer support platforms to document, track and resolve interactions - Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member - Advocate and promote improvements to our products and services - Operating within a roster/schedule to ensure high availability of our assistance for our customers (In collaboration with your manager) What you’ll be bringing to the team: - Previous customer service experience and/or technical support Strong attention to detail with an emphasis on providing an exceptional customer experience - Excellent verbal and written communication skills in German & English - Basic experience using common online, mobile and desktop platforms; iOS, Android, OSX, Windows Even better if you have, but not necessary: - Experience interacting with customers through Phone, Email, Ticketing and Live Chat platforms - Experience or knowledge of the Hospitality industry - Experience supporting a SaaS product - Experience supporting an iOS application - Computer networking experience or interest Even better if you have, but not necessary - Passion in technology; - Working knowledge of Mac OS and basic knowledge of HTML/CSS; - Hospitality experience; - Dutch or French written and verbal communication skills; We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try! Please make sure to apply with a CV in English. What’s in it for you: - Unlimited Annual Leave with our PTO scheme - £400 annually towards Health and Wellbeing - Dental cover - Private healthcare - Optical cover - Opportunity to join a growing team, in a fast-paced, high-growth company - Work with a team of incredibly talented and forward-thinking people! - Work for a team that values hard work, and knows how to celebrate the wins - Amazing benefits & perks, including equity for all Lightspeeders In short, an opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WHERE TO FROM HERE? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here https://www.lightspeedhq.com/careers/. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. WHO WE ARE: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement https://www.lightspeedhq.com/legal/applicant-privacy-statement/. ", "summaryDescription" : "Support Specialist, German speaking at Lightspeed. Skills: customer service, troubleshooting, German, English. Investigate, troubleshoot, test and resolve issues that our hospitality customers may be facing during service. Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member. 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Thanks for stopping by \uD83D\uDC4B Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! As part of Lightspeed’s Support team, you will be the first point of contact for our customers who need assistance, helping with a wide variety of requests all the way from general education to hardware/software investigation and everything in between. Working closely with various global teams at Lightspeed, you will investigate, troubleshoot, test and resolve issues that our hospitality customers may be facing during service. WHAT YOU’LL BE DOING: - Working with a truly global, multi-language 24x7 team across APAC, EMEA and NOAM - Flexibility on working days and shifts (weekends included) - Have enthusiastic, positive and knowledgeable interactions with our Hospitality customers, partners and Lightspeed team members, maintaining Lightspeed's Gold Class standard for support via phone, chat and email. - Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution - Work within our customer support platforms to document, track and resolve interactions - Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member - Advocate and promote improvements to our products and services - Operating within a roster/schedule to ensure high availability of our assistance for our customers (In collaboration with your manager) What you’ll be bringing to the team: - Previous customer service experience and/or technical support Strong attention to detail with an emphasis on providing an exceptional customer experience - Excellent verbal and written communication skills in German & English - Basic experience using common online, mobile and desktop platforms; iOS, Android, OSX, Windows Even better if you have, but not necessary: - Experience interacting with customers through Phone, Email, Ticketing and Live Chat platforms - Experience or knowledge of the Hospitality industry - Experience supporting a SaaS product - Experience supporting an iOS application - Computer networking experience or interest Even better if you have, but not necessary - Passion in technology; - Working knowledge of Mac OS and basic knowledge of HTML/CSS; - Hospitality experience; - Dutch or French written and verbal communication skills; We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try! Please make sure to apply with a CV in English. What’s in it for you: - Unlimited Annual Leave with our PTO scheme - £400 annually towards Health and Wellbeing - Dental cover - Private healthcare - Optical cover - Opportunity to join a growing team, in a fast-paced, high-growth company - Work with a team of incredibly talented and forward-thinking people! - Work for a team that values hard work, and knows how to celebrate the wins - Amazing benefits & perks, including equity for all Lightspeeders In short, an opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WHERE TO FROM HERE? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here https://www.lightspeedhq.com/careers/. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. WHO WE ARE: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement https://www.lightspeedhq.com/legal/applicant-privacy-statement/. 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This role is ideal for Slovak speakers who are passionate about customer service and eager to work for one of the world’s leading travel companies in a vibrant and culturally rich city. ### Key Responsibilities * Provide excellent customer support to Slovak-speaking customers of Booking.com through phone, email, and chat. * Assist clients with booking inquiries, modifications, cancellations, and other service-related issues. * Resolve customer complaints efficiently, ensuring high levels of customer satisfaction. * Maintain accurate records of all interactions and transactions in the CRM system. * Collaborate with internal teams to address and solve customer issues effectively. * Stay up-to-date with Booking.com products, policies, and services to provide accurate information and support. **Requirements** * Fluency in Slovak (both written and spoken) is essential; knowledge of English is an advantage. * Experience in customer service or support roles is preferred. * Excellent communication and interpersonal skills. * Strong problem-solving abilities and a customer-oriented mindset. * Familiarity with customer service software and CRM systems is beneficial. * Willingness to relocate to Athens, Greece, and adapt to a new cultural environment. * A positive attitude, adaptability, and a passion for helping customers. **Benefits** * Competitive Monthly Salary * Relocation Package * Airport Pick-Up * Fully Paid Training * Health Insurance * Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece * And Much More...", "summaryDescription" : "Slovak Speaking Customer Support For Booking. com - Paid Relocation To Athens at Mercier Consultancy Group. 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This opportunity is ideal for individuals fluent in Czech who are passionate about customer service and interested in working in an international and dynamic environment. ### Key Responsibilities * Provide exceptional customer support to Czech-speaking clients of Booking.com via phone, email, and chat. * Assist customers with booking inquiries, modifications, cancellations, and general support related to hospitality services. * Resolve customer complaints and issues effectively, ensuring high levels of customer satisfaction. * Maintain accurate records of customer interactions and transactions in the CRM system. * Collaborate with internal teams to improve processes and enhance customer experience. * Stay informed about Booking.com’s products, policies, and industry trends to provide knowledgeable support. **Requirements** * Fluency in Czech (both written and spoken) is essential; proficiency in English is a bonus. * Experience in customer support, preferably in the travel or hospitality industry, is highly desirable. * Excellent communication and interpersonal skills. * Strong problem-solving abilities with a customer-focused approach. * Familiarity with CRM systems and customer service software is beneficial. * Willingness to relocate to Athens, Greece, with support provided for relocation. * Ability to work effectively in a fast-paced and multicultural environment. **Benefits** * Competitive Monthly Salary * Relocation Package * Airport Pick-Up * Fully Paid Training * Health Insurance * Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece * And Much More...", "summaryDescription" : "Czech Speaking Customer Support For Booking. com - Paid Relocation To Athens at Mercier Consultancy Group. Skills: Customer support, Customer service. Provide customer support to Czech-speaking clients. 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This role offers the unique opportunity of paid relocation to Athens, Greece. If you are fluent in Dutch and passionate about providing exceptional customer service in the travel industry, this position is perfect for you. ### Key Responsibilities * Deliver high-quality customer support to Dutch-speaking Booking.com clients through calls, emails, and chat. * Assist customers with booking inquiries, modifications, cancellations, and any other travel-related concerns. * Resolve customer issues promptly and professionally to ensure a positive experience. * Maintain accurate records of customer interactions in the CRM system. * Collaborate with internal teams to provide timely solutions and enhance overall service quality. * Stay informed about Booking.com's services, policies, and promotions to advise customers effectively. **Requirements** * Fluency in Dutch (both written and spoken) is essential; English language skills are advantageous. * Experience in customer service, preferably in the travel or hospitality industry, is a plus. * Excellent communication and interpersonal skills. * Strong problem-solving abilities and customer-oriented mindset. * Willingness to relocate to Athens with paid relocation support. * Ability to work in a fast-paced environment and manage multiple tasks. * Familiarity with CRM and customer support tools preferred. **Benefits** * Competitive Monthly Salary * Relocation Package * Airport Pick-Up * Fully Paid Training * Health Insurance * Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece * And Much More...", "summaryDescription" : "Dutch Speaking Customer Support For Booking. com - Paid Relocation To Athens at Mercier Consultancy Group. Deliver high-quality customer support. Assist customers with booking inquiries", "postedDate" : "2026-06-08T00:00:00.000", "createdAt" : "2026-06-12T22:39:29.658", "lastUpdated" : "2026-06-15T00:33:38.160", "ingestTimestamp" : "2026-06-12T22:39:29.658", "mongoId" : "6a2c5de874d8ee00a08df670", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/6F40FEBBA2", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Travel industry" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 7, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Travel" }, { "id" : "6a2c5de874d8ee00a08df5b3", "title" : "Croatian Speaking Customer Support For Booking. com - Paid Relocation To Athens", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 20000.0, "max" : 25000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level customer support in Greece, adjusted for remote work and the hospitality industry." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T00:33:14.191", "fingerprint" : "983ff4b6a4760ed7d1ecfad763937d0c8ba41a4696a8cde8fd1443ca1378c15a", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/268273DDC4/apply", "externalId" : "268273DDC4", "industryFunction" : { }, "locationPoint" : "35.9375,14.3754", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide customer support to Croatian-speaking customers, Assist clients with booking inquiries, Assist clients with modifications, Assist clients with cancellations, Assist clients with service-related questions, Resolve customer complaints, Resolve customer issues, Maintain accurate records of customer interactions, Collaborate with internal teams, Stay informed about Booking. com’s products, Stay informed about Booking. com’s services, Stay informed about Booking. com’s policies", "teamCollaboration" : "Internal teams", "domainKnowledge" : "Travel industry; Hospitality industry", "domainList" : [ "travel-industry", "hospitality-industry" ], "domainSpecificKnowledge" : [ "Travel industry", "Hospitality industry" ], "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Paid relocation to Athens", "outcomesObjectives" : "Maintain high customer satisfaction", "qualificationsBasic" : "Fluency in Croatian, Ability to work independently, Ability to work as part of a team, Willingness to relocate to Athens", "qualificationsPreferred" : "Knowledge of English, Experience in customer service, Experience in travel or hospitality, Familiarity with CRM software, Familiarity with customer support tools", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are excited to offer a unique opportunity for Croatian Speaking Customer Support Representatives to work for Booking.com with a paid relocation package to Athens, Greece. This role is perfect for individuals who are fluent in Croatian and passionate about providing excellent customer service within the travel and hospitality industry. ### Key Responsibilities * Provide outstanding customer support to Croatian-speaking customers using Booking.com’s platform via phone, email, and chat. * Assist clients with booking inquiries, modifications, cancellations, and other service-related questions. * Resolve customer complaints and issues efficiently to maintain high customer satisfaction. * Maintain accurate records of customer interactions in the CRM system. * Collaborate with internal teams to ensure seamless customer experience. * Stay informed about Booking.com’s products, services, and policies to provide accurate assistance. **Requirements** * Fluency in Croatian (both written and spoken) is essential; knowledge of English is a plus. * Experience in customer service, preferably in the travel or hospitality sector, is advantageous. * Excellent communication and interpersonal skills. * Strong problem-solving skills with a customer-oriented approach. * Familiarity with CRM software and customer support tools is beneficial. * Willingness to relocate to Athens, Greece with the support of paid relocation. * Ability to work efficiently both independently and as part of a team. **Benefits** * Competitive Monthly Salary * Relocation Package * Airport Pick-Up * Fully Paid Training * Health Insurance * Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece * And Much More...", "summaryDescription" : "Croatian Speaking Customer Support For Booking. com - Paid Relocation To Athens at Mercier Consultancy Group. Provide customer support to Croatian-speaking customers. 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The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees. We have hundreds of large customers, corporations in Germany and in other European countries. DT-ITS received the Best in Educational Cooperation award from HIPA in 2019 and was acknowledged as the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team. We are an international team from Germany, Košice, and Budapest working on the development of an internal contract management system. It is a highly customized and proprietary application based on an Oracle database, connected to web servers. Internal users (customer network managers) access the system via a web client (HTML5 client from the CLDB3.0 project). The project is currently undergoing a transformation phase. To work in our team, experience with the following techstack is beneficial: * Programming languages: C# / Python + SQL + PL/SQL + Oracle DB * Platforms: AWS, Windows Server 2016 application platform, Oracle * Concept: Database design, SDLC * Frameworks: .NET Core, WCF, HTML5, SQL * Tools: Oracle Data Pump (expdp, impdp), Toad for Oracle * CI/CD: Gitlab build server is used for CI/CD, with nUnit and Selenium for automated tests * Types of deployment: Deployment is done in test environments either directly via WebDeploy or semi-automated via the KM delivery service. JIRA and GitLab are used for project management. ## Qualifications * Strong analytical skills and the ability to quickly grasp complex products are very helpful for completing tasks * Due to the complexity confident German language is a must * JIRA knowledge and an agile mindset are desired * Creating/updating manuals is occasionally part of the tasks ## Additional Information * Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.", "summaryDescription" : ".NET Developer (German speaking) at Deutsche Telekom IT Solutions. Skills: NET Core, Oracle DB, SQL, PL/SQL. Develop internal contract management system. Customize proprietary application", "postedDate" : "2026-06-15T08:05:59.000", "createdAt" : "2026-06-16T00:17:54.939", "lastUpdated" : "2026-06-16T12:27:33.737", "ingestTimestamp" : "2026-06-16T00:17:54.939", "mongoId" : "6a30620ef292fd229cf98dca", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "SQL optimization", "PL/SQL optimization", "NET Core", "Oracle DB", "SQL", "PL/SQL", "Database design", "SDLC", "JIRA", "Gitlab", "Agile", "Contract management", "Oracle Data Pump", "Toad for Oracle" ], "skillCount" : 14, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30520df292fd229cf0acc0", "title" : ".NET Developer (German speaking)", "company" : "Deutsche Telekom IT Solutions", "industry" : "Information Technology And Services", "salary" : { "min" : 1.0E7, "max" : 1.4E7, "currency" : "HUF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level .NET Developer in Budapest, Hungary, adjusted for the technology industry and a large company size." }, "location" : "Budapest, HU", "locations" : [ "Budapest", "HU" ], "timestamp" : "2026-06-16T07:01:27.012", "fingerprint" : "f0a3de58468b67bedef400a82175b0dd43a19326dcc66a6d8766e95d5e233801", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/DeutscheTelekomITSolutions/744000132136405--net-developer-german-speaking-ref5167u-", "externalId" : "744000132136405", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Budapest", "country" : "Hungary", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "47.4813896,19.1457723" } ], "locationText" : "Budapest, Hungary", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "C#, Python, SQL, PL/SQL, Oracle DB, AWS, Windows Server 2016, Oracle, NET Core, WCF, HTML5, Gitlab", "professionalSkills" : [ "Database design", "SDLC" ], "hardSkillsList" : [ "SQL optimization", "PL/SQL optimization" ], "hardSkills" : [ { "name" : "SQL optimization", "level" : "intermediate" }, { "name" : "PL/SQL optimization", "level" : "intermediate" } ], "majorSkills" : "NET, Oracle, SQL, PL/SQL", "majorSkillsList" : [ "NET", "Oracle", "SQL", "PL/SQL" ], "coreResponsibilities" : "Develop internal contract management system, Customize proprietary application, Connect to web servers, Access system via web client, Transform project phase", "teamCollaboration" : "International team", "projectManagementSkills" : [ "JIRA", "Gitlab", "Agile" ], "domainKnowledge" : "Contract management system; Database design; SDLC", "domainList" : [ "contract-management-system", "database-design", "sdlc" ], "domainSpecificKnowledge" : [ "Contract management system", "Database design", "SDLC" ], "toolProficiency" : [ "Oracle Data Pump", "Toad for Oracle", "Gitlab", "JIRA", "Selenium", "NUnit" ], "documentationSkills" : "Creating manuals; Updating manuals", "problemSolvingSkills" : "Analytical skills", "qualificationsBasic" : "Confident German language", "qualificationsPreferred" : "JIRA knowledge, Agile mindset", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ranked as Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees. We have hundreds of large customers, corporations in Germany and in other European countries. DT-ITS received the Best in Educational Cooperation award from HIPA in 2019 and was acknowledged as the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team. We are an international team from Germany, Košice, and Budapest working on the development of an internal contract management system. It is a highly customized and proprietary application based on an Oracle database, connected to web servers. Internal users (customer network managers) access the system via a web client (HTML5 client from the CLDB3.0 project). The project is currently undergoing a transformation phase. To work in our team, experience with the following techstack is beneficial: * Programming languages: C# / Python + SQL + PL/SQL + Oracle DB * Platforms: AWS, Windows Server 2016 application platform, Oracle * Concept: Database design, SDLC * Frameworks: .NET Core, WCF, HTML5, SQL * Tools: Oracle Data Pump (expdp, impdp), Toad for Oracle * CI/CD: Gitlab build server is used for CI/CD, with nUnit and Selenium for automated tests * Types of deployment: Deployment is done in test environments either directly via WebDeploy or semi-automated via the KM delivery service. JIRA and GitLab are used for project management. ## Qualifications * Strong analytical skills and the ability to quickly grasp complex products are very helpful for completing tasks * Due to the complexity confident German language is a must * JIRA knowledge and an agile mindset are desired * Creating/updating manuals is occasionally part of the tasks ## Additional Information * Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.", "summaryDescription" : ".NET Developer (German speaking) at Deutsche Telekom IT Solutions. Skills: NET, Oracle, SQL, PL/SQL. Develop internal contract management system. Customize proprietary application", "postedDate" : "2026-06-15T08:05:59.000", "createdAt" : "2026-06-15T21:50:45.393", "lastUpdated" : "2026-06-16T07:01:27.012", "ingestTimestamp" : "2026-06-15T21:50:45.393", "mongoId" : "6a30520df292fd229cf0acc0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "SQL optimization", "PL/SQL optimization", "NET", "Oracle", "SQL", "PL/SQL", "Database design", "SDLC", "JIRA", "Gitlab", "Agile", "Contract management system", "Oracle Data Pump", "Toad for Oracle", "Selenium", "NUnit" ], "skillCount" : 16, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0b2e911663d49372f0105d", "title" : "German Customer Support Representative", "company" : "Helpware", "industry" : "Technology", "salary" : { "min" : 360000.0, "max" : 540000.0, "currency" : "UAH", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for an Entry-level Customer Support Representative in Ukraine, adjusted for the technology industry and company size." }, "location" : "Ukraine", "locations" : [ "Ukraine" ], "timestamp" : "2026-06-15T08:20:41.579", "fingerprint" : "2f57da73bf698046edc07d121c84d88ea52997cd898df4088feb549cf028fd40", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://helpware-inc.breezy.hr/p/c66e299bbf2b-german-customer-support-representative", "externalId" : "c66e299bbf2b", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Ukraine", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Ukraine", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Focus on customer relationships, Focus on customer retention, Focus on customer satisfaction, Focus on value realization", "remoteFriendly" : true, "rawDescription" : "Who we are Helpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, Philippines, and Germany, providing Customer Experience & Operational Support services for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class valu", "summaryDescription" : "German Customer Support Representative at Helpware. Focus on customer relationships. Focus on customer retention", "createdAt" : "2026-06-13T23:57:19.111", "lastUpdated" : "2026-06-15T08:20:41.579", "ingestTimestamp" : "2026-06-13T23:57:19.111", "mongoId" : "6a0b2e911663d49372f0105d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5de974d8ee00a08df750", "title" : "German Speaking Customer Support For Booking. com - Paid Relocation To Athens", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 20000.0, "max" : 25000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for entry-level customer support roles in Greece, adjusted for the remote work mode and the e-commerce industry." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-14T23:58:23.319", "fingerprint" : "1bdf6b031d6e4df754cb0c52144b9f20432bea46e9275ec391f65ee2fb1dab01", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/77AD94E102/apply", "externalId" : "77AD94E102", "industryFunction" : { }, "locationPoint" : "35.1264,33.4299", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "softSkillsList" : [ "Interpersonal skills" ], "softSkills" : [ { "name" : "Interpersonal skills" } ], "coreResponsibilities" : "Provide customer support to German-speaking clients, Handle inquiries related to bookings, Handle inquiries related to cancellations, Handle inquiries related to payments, Handle general service issues, Resolve customer complaints, Resolve customer issues, Document customer interactions in CRM, Collaborate with internal teams, Collaborate with stakeholders, Stay up-to-date with products, Stay up-to-date with policies, Stay up-to-date with industry trends", "teamCollaboration" : "Internal teams; Stakeholders", "domainKnowledge" : "Booking. com products; Booking. com policies", "domainList" : [ "booking-com-products", "booking-com-policies" ], "domainSpecificKnowledge" : [ "Booking. com products", "Booking. com policies" ], "continuousLearning" : "Fully paid training", "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Relocate to Athens, Greece", "outcomesObjectives" : "Maintain high customer satisfaction", "qualificationsBasic" : "Fluency in German, Willingness to learn, Customer-focused approach, Problem-solving abilities, Work well under pressure, Work effectively independently, Work effectively in a team", "qualificationsPreferred" : "Proficiency in English, Familiarity with CRM systems, Familiarity with customer service software", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy is excited to offer a German Speaking Customer Support position for Booking.com, including a comprehensive paid relocation package to Athens, Greece. This role is ideal for customer service professionals fluent in German who are eager to join a dynamic team and contribute to the success of one of the world’s leading online travel platforms. ### Key Responsibilities * Provide exceptional customer support to German-speaking clients on behalf of Booking.com via phone, email, and chat. * Handle inquiries related to bookings, cancellations, payments, and general service issues efficiently and professionally. * Resolve customer complaints and issues promptly to maintain high customer satisfaction levels. * Document all customer interactions thoroughly in the CRM system for quality assurance and process improvement. * Collaborate with internal teams and stakeholders to provide effective solutions and enhance service quality. * Stay up-to-date with Booking.com products, policies, and industry trends to deliver informed assistance. **Requirements** * Fluency in German (both written and spoken) is essential; proficiency in English is an advantage. * No experience needed, but willingness to learn! * Excellent communication and interpersonal skills with a customer-focused approach. * Strong problem-solving abilities and the capacity to work well under pressure. * Familiarity with customer service software and CRM systems is a plus. * Willingness to relocate to Athens, Greece with support provided. * Ability to work effectively both independently and in a team environment. **Benefits** * Competitive Monthly Salary * Fully Paid Relocation Package * Fully paid training * Airport Pick-Up * 2 Extra Salaries Per Year * Health Insurance * Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece * And many other benefits!", "summaryDescription" : "German Speaking Customer Support For Booking. com - Paid Relocation To Athens at Mercier Consultancy Group. Provide customer support to German-speaking clients. Handle inquiries related to bookings", "postedDate" : "2026-05-19T00:00:00.000", "createdAt" : "2026-06-12T22:45:55.106", "lastUpdated" : "2026-06-14T23:58:23.319", "ingestTimestamp" : "2026-06-12T22:45:55.106", "mongoId" : "6a2c5de974d8ee00a08df750", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/77AD94E102", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Interpersonal skills", "Booking. com products", "Booking. com policies" ], "skillCount" : 3, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "daysOld" : 26, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Online Travel" }, { "id" : "6a2c5de974d8ee00a08df751", "title" : "German Speaking Customer Support For Booking. com - Paid Relocation To Athens", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 20000.0, "max" : 25000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for entry-level customer support roles in Greece, adjusted for the remote work mode and the e-commerce industry." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-14T23:56:55.572", "fingerprint" : "88ba57fb54c89000cdf95fd407131eb971bab48339f2035fe6badffec9e3d5fc", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/A8F1C47400/apply", "externalId" : "A8F1C47400", "industryFunction" : { }, "locationPoint" : "51.9194,19.1451", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Provide customer support, Assist with booking inquiries, Amend bookings, Cancel bookings, Resolve customer issues, Document customer interactions, Collaborate with Booking. com teams, Collaborate with internal departments, Stay updated on policies, Stay updated on products, Stay updated on industry trends", "teamCollaboration" : "Booking. com teams; Internal departments", "domainKnowledge" : "Travel industry; Hospitality industry", "domainList" : [ "travel-industry", "hospitality-industry" ], "domainSpecificKnowledge" : [ "Travel industry", "Hospitality industry" ], "documentationSkills" : "Document interactions", "continuousLearning" : "Fully paid training", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Relocate to Athens, Greece", "outcomesObjectives" : "Maintain high customer satisfaction", "qualificationsBasic" : "Fluency in German, Knowledge of English", "qualificationsPreferred" : "Familiarity with CRM systems, Familiarity with customer service software", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy is excited to offer a German Speaking Customer Support position specifically for Booking.com, including a paid relocation package to Athens, Greece. This is a fantastic opportunity for candidates fluent in German who are passionate about delivering exceptional customer service in the travel and hospitality industry. ### Key Responsibilities * Provide excellent customer support to German-speaking Booking.com clients through phone, email, and chat. * Assist with booking inquiries, amendments, cancellations, and resolve any customer issues promptly and professionally. * Ensure all interactions are handled with care and accuracy to maintain high customer satisfaction. * Document all customer interactions thoroughly in the CRM system. * Collaborate with Booking.com teams and internal departments to resolve complex issues. * Stay updated on Booking.com policies, products, and industry trends to provide informed support. **Requirements** * Fluency in German (both written and spoken) is essential; knowledge of English is a plus. * No experience needed, but willingness to learn! * Strong communication and problem-solving skills with a customer-centric approach. * Ability to work in a fast-paced environment and manage multiple tasks effectively. * Familiarity with CRM systems and customer service software is beneficial. * Willingness to relocate to Athens, Greece, with paid relocation support provided. * Positive attitude and commitment to delivering outstanding service. **Benefits** * Competitive Monthly Salary * Fully Paid Relocation Package * Fully paid training * Airport Pick-Up * 2 Extra Salaries Per Year * Health Insurance * Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece * And many other benefits!", "summaryDescription" : "German Speaking Customer Support For Booking. com - Paid Relocation To Athens at Mercier Consultancy Group. Provide customer support. Assist with booking inquiries", "postedDate" : "2026-05-19T00:00:00.000", "createdAt" : "2026-06-12T22:37:12.778", "lastUpdated" : "2026-06-14T23:56:55.572", "ingestTimestamp" : "2026-06-12T22:37:12.778", "mongoId" : "6a2c5de974d8ee00a08df751", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/A8F1C47400", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Travel industry", "Hospitality industry" ], "skillCount" : 2, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "daysOld" : 26, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Travel and hospitality" }, { "id" : "6a305688f292fd229cf2ab99", "title" : "Customer Service – Booking Hotels", "industry" : "SH", "salary" : { "min" : 40000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Washington, District of Columbia", "locations" : [ "Washington, District of Columbia" ], "timestamp" : "2026-06-16T12:17:24.271", "fingerprint" : "98242198ce513df2d33279c3c25a873c7e439027b0386bb1227a670d1f2b7e30", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/5c43a13c-cb6c-426f-b97e-cb98bb021a11/apply", "externalId" : "5c43a13c-cb6c-426f-b97e-cb98bb021a11", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington, District of Columbia, United States", "coreResponsibilities" : "Assist clients in selecting hotel accommodations, Assist clients in booking hotel accommodations, Provide accurate information on hotel amenities, Provide accurate information on hotel pricing, Provide accurate information on hotel availability, Respond promptly to client inquiries, Respond professionally to client inquiries, Maintain detailed records of client interactions, Maintain accurate records of client interactions, Maintain detailed records of bookings, Maintain accurate records of bookings, Collaborate with team members to ensure seamless client, Stay updated on hotel offerings, Stay updated on travel trends, Stay updated on industry changes, Attend virtual training sessions, Attend team meetings", "teamCollaboration" : "Collaborate with team members", "domainKnowledge" : "Hotel accommodations; Travel trends; Hotel offerings", "domainList" : [ "hotel-accommodations", "travel-trends", "hotel-offerings" ], "domainSpecificKnowledge" : [ "Hotel accommodations", "Travel trends", "Hotel offerings" ], "continuousLearning" : "Virtual training sessions; Industry resources", "qualificationsBasic" : "Basic computer skills, Reliable internet connection", "qualificationsPreferred" : "Previous experience in customer service, Previous experience in hospitality, Previous experience in sales", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Job Title: Customer Service – Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. ## Key Responsibilities Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings ## Requirements Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required ## What We Offer Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities ## Additional Information Excited to help clients book amazing hotel stays? Apply today and become part of the team!", "summaryDescription" : "Customer Service – Booking Hotels. Assist clients in selecting hotel accommodations. Assist clients in booking hotel accommodations", "postedDate" : "2026-06-15T13:48:51.990", "createdAt" : "2026-06-15T13:48:51.990", "lastUpdated" : "2026-06-16T12:17:24.271", "ingestTimestamp" : "2026-06-16T03:22:25.716", "mongoId" : "6a305688f292fd229cf2ab99", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 70000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hotel accommodations", "Travel trends", "Hotel offerings" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305fd3f292fd229cf813a9", "title" : "German-Speaking Placement Governance Administrator", "company" : "Amoria Group", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level German-Speaking Placement Governance Administrator in Manchester, UK, adjusted for the recruitment industry." }, "location" : "Manchester, England, United Kingdom", "locations" : [ "Manchester", "England", "United Kingdom" ], "timestamp" : "2026-06-16T08:48:19.599", "fingerprint" : "bdb4fa0415e8e1ca47188a0afdf3ab8429dbf8a8425a2324f84f0341cb3302ab", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/amoriabond/jobs/4897637101", "externalId" : "4897637101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, England, United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "CRM", "professionalSkills" : [ "Data administration", "Placement governance", "Compliance administration", "Stakeholder collaboration", "Continuous improvement" ], "hardSkillsList" : [ "Data management", "Record keeping", "Quality control" ], "hardSkills" : [ { "name" : "Data management", "level" : "intermediate" }, { "name" : "Record keeping", "level" : "intermediate" }, { "name" : "Quality control", "level" : "intermediate" } ], "majorSkills" : "Placement governance, Compliance administration, Data management", "majorSkillsList" : [ "Placement governance", "Compliance administration", "Data management" ], "coreResponsibilities" : "Create placement records, Maintain placement records, Update placement records, Create client records, Maintain client records, Update client records, Create candidate records, Maintain candidate records, Update candidate records, Ensure master data accuracy, Resolve data issues, Review placement information, Validate key details, Approve placements, Hold placements, Return placements, Review compliance requirements, Monitor compliance requirements, Chase outstanding documentation, Maintain compliance records, Collaborate with Sales teams, Collaborate with Legal teams, Collaborate with Compliance teams, Collaborate with Operations teams, Escalate recurring issues, Support continuous improvement", "teamCollaboration" : "Cross-functional teams; Sales; Legal; Compliance; Pay & Bill; Operations", "domainKnowledge" : "Placement lifecycle; Compliance requirements", "domainList" : [ "placement-lifecycle", "compliance-requirements" ], "domainSpecificKnowledge" : [ "Placement lifecycle", "Compliance requirements" ], "toolProficiency" : [ "CRM systems" ], "communicationSkills" : "Confident communicator", "documentationSkills" : "Maintain accurate records", "continuousLearning" : "Opportunities for development; Opportunities for progression", "problemSolvingSkills" : "Problem-solving skills", "outcomesObjectives" : "Minimise errors; Minimise delays; Ensure placements are accurate; Ensure placements are compliant; Ensure placements are audit-ready", "qualificationsBasic" : "Proficient German skills, Administrative skills, Organisational skills, Exceptional attention to detail, Accuracy, Manage multiple tasks, Manage deadlines, Confident communicator, Professional approach, Problem-solving skills", "qualificationsPreferred" : "Experience with CRM systems, Experience with data management, Experience in recruitment, Experience in compliance, Experience in operations, Experience in administration", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "German-Speaking Placement Governance Administrator Location: West Didsbury, Manchester (Hybrid Working Available) Hours: Monday – Thursday 8:30am – 5:00pm | Early Finish Fridays Full-Time | Permanent Are you highly organised, detail-oriented and proficient in German? We’re looking for a German-Speaking Placement Governance Administrator to join our growing team and play a key role in ensuring our placement and compliance processes run smoothly, accurately and efficiently across the business. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys working collaboratively across teams and takes pride in maintaining high standards. About the Role As a Placement Governance Administrator, you’ll act as a key control point within the placement lifecycle, ensuring all placement data, contracts and compliance requirements meet business standards before progressing through the process. You’ll work closely with Sales, Legal, Compliance and Pay & Bill teams to ensure placements are accurate, compliant and audit-ready at every stage. This role is ideal for someone with strong administration skills, excellent attention to detail and the confidence to challenge and resolve issues where needed. Key Responsibilities CRM & Data Administration Create, maintain and update placement, client and candidate records within the CRM system Ensure all master data is accurate, complete and aligned to internal standards Identify and resolve data issues before downstream processing Placement Review & Governance Review placement information prior to Pay & Bill handover Validate key details including rates, dates, terms and compliance requirements Act as a quality control checkpoint to minimise errors and delays Approve, hold or return placements where standards are not met Compliance Administration Review and monitor compliance requirements for each placement Chase outstanding compliance documentation with consultants and stakeholders Maintain accurate and auditable compliance records Stakeholder Collaboration Work closely with Sales, Legal, Compliance and Operations teams Escalate recurring issues or non-compliance where appropriate Support continuous improvement across placement processes What We’re Looking For Proficient German skills (written and verbal) are essential Strong administrative and organisational skills Exceptional attention to detail and accuracy Ability to manage multiple tasks and deadlines effectively Confident communicator with a professional approach Proactive mindset with strong problem-solving skills Experience working with CRM systems and data management is desirable Previous experience within recruitment, compliance, operations or administration is advantageous Our Values At Amoria Group, our culture is built around our PROFES values: Positivity, Respect, Ownership, Fun, Excellence and Success. We’re passionate about creating a collaborative and supportive environment where people can thrive professionally while enjoying what they do. Why Join Us? Full-time permanent opportunity Collaborative and supportive team culture Opportunities for development and progression Fast-paced and engaging working environment Chance to make a real impact within business operations Hybrid working opportunities No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role. IND123", "summaryDescription" : "German-Speaking Placement Governance Administrator at Amoria Group. Skills: Placement governance, Compliance administration, Data management. Create placement records. Maintain placement records", "postedDate" : "2026-06-15T23:25:25.925", "createdAt" : "2026-06-15T23:25:25.925", "lastUpdated" : "2026-06-16T08:48:19.599", "ingestTimestamp" : "2026-06-15T23:25:25.925", "mongoId" : "6a305fd3f292fd229cf813a9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Data management", "Record keeping", "Quality control", "Placement governance", "Compliance administration", "Data administration", "Stakeholder collaboration", "Continuous improvement", "Placement lifecycle", "Compliance requirements", "CRM systems" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Recruitment", "llmIndustryConfidence" : 0.92 }, { "id" : "6a3050d9f292fd229cef624f", "title" : "Customer Success Manager - German speaking (m/f/d)", "company" : "Sophos", "industry" : "Customer Success", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Success Manager in Germany, adjusted for the Cybersecurity industry and remote work." }, "location" : "Germany", "locations" : [ "Germany" ], "timestamp" : "2026-06-16T12:02:48.228", "fingerprint" : "9dfadd3b9b4febd761bc5ebedde847b1079db165150ce3add7783662352443fc", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/sophos/17f7659b-15ee-4b8e-a7ab-1156ec930f0a/apply", "externalId" : "17f7659b-15ee-4b8e-a7ab-1156ec930f0a", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Germany", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Germany", "technicalSkills" : "AI", "professionalSkills" : [ "Customer onboarding", "Solution adoption", "Risk mitigation", "Success planning", "Account management", "Relationship management", "Technical guidance", "Secure architecture", "Best practices", "Telemetry reporting", "Value-add opportunities", "Business reviews", "Roadmap discussions", "Product feedback", "Process improvement", "Asset development" ], "hardSkillsList" : [ "Customer lifecycle management", "Stakeholder engagement", "Threat landscape analysis", "Enablement sessions", "Advisory calls" ], "hardSkills" : [ { "name" : "Customer lifecycle management", "level" : "intermediate" }, { "name" : "Stakeholder engagement", "level" : "intermediate" }, { "name" : "Threat landscape analysis", "level" : "intermediate" }, { "name" : "Enablement sessions", "level" : "intermediate" }, { "name" : "Advisory calls", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Cybersecurity, SaaS", "majorSkillsList" : [ "Customer Success", "Cybersecurity", "SaaS" ], "coreResponsibilities" : "Own the customer lifecycle, Provide proactive assistance, Drive customer satisfaction, Drive customer engagement, Drive mutual success, Establish key relationships, Understand client needs, Address client concerns, Partner with customers, Map capabilities, Lead onboarding sessions, Provide guidance, Monitor account health, Mitigate risk, Identify value-add opportunities, Conduct Quarterly Business Reviews, Conduct success planning, Act as Go-To-Market team, Collaborate with Support, Collaborate with Product, Collaborate with Operations, Translate technical information, Educate customers, Contribute to process improvement, Develop reusable assets", "teamCollaboration" : "Go-To-Market team; Sales partners; Service teams; Support teams; Product teams; Operations teams", "domainKnowledge" : "Cybersecurity principles; Endpoint protection; XDR; MDR; SIEM", "domainList" : [ "cybersecurity-principles", "endpoint-protection", "xdr", "mdr", "siem" ], "domainSpecificKnowledge" : [ "Cybersecurity principles", "Endpoint protection", "XDR", "MDR", "SIEM" ], "communicationSkills" : "Presenting effectively; Executive engagements; Business reviews; Technical discussions", "problemSolvingSkills" : "Proactive risk identification", "outcomesObjectives" : "High level of customer satisfaction; Deep customer engagement; Mutual success; Successful renewal; Trustful customer relationship", "qualificationsBasic" : "Several years in a CS role, General understanding of cybersecurity principles, Extensive experience communicating and presenting, Proven experience managing customer communication in German and English, Collaboration with sales partners and service Providers, Customer advisory and relationship management communication skills, Experience supporting enablement, Proactive risk identification, Account health management, Continuous improvement mindset, Ownership, accountability, and customer focus, Adaptability in global and fast-changing customer environments, Cross functional collaboration", "qualificationsPreferred" : "Experience with endpoint protection, Experience with XDR, Experience with MDR, Experience with SIEM", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. Role Summary To serve as a single point of contact for mid-size to enterprise customers from various industries, guiding them through onboarding, deployment, configuration, and adoption of Sophos solutions. The role is focused on helping customers achieve their security goals, improve solution value realization, and strengthen long-term engagement through technical guidance, proactive risk mitigation, and ongoing success planning with both operational and strategic stakeholders. ## What You Will Do Own the customer lifecycle, providing ongoing and proactive assistance to Sophos customers to drive high level of customer satisfaction, deep engagement, and mutual success, resulting in a successful renewal and a trustful customer relationship Establish key relationships with strategic and operational stakeholders at your customers, ensuring regular check-ins to understand, and promptly address client needs and concerns. Partner with customers to understand their security goals, threat landscape, and compliance requirements; map our capabilities accordingly. Lead onboarding sessions and provide ongoing and AI-assisted guidance on secure architecture, integrations, and best practices in cooperation with your customers’ Sophos partners and our service teams. Monitor account health using telemetry, reporting, and customer feedback to proactively mitigate risk and identify value-add opportunities. Conduct Quarterly Business Reviews (QBRs) and success planning with technical and business stakeholders. Act as one Go-To-Market team with Sales, Renewals and CS. Collaborate with Support, Product and Operations teams on escalations, feature requests, and critical incident management. Translate complex technical information into clear, actionable insights for customer teams. Educate customers on roadmap reviews, new product features, threat intelligence, and industry developments through enablement sessions and advisory calls. Contribute to internal process improvement and the development of reusable assets, such as playbooks, onboarding guides and AI agents. ## What You Will Bring Several years in a CS role in the cybersecurity or enterprise SaaS industry General understanding of cybersecurity principles, tools, and frameworks, including endpoint protection, XDR, MDR and SIEM. Extensive experience communicating and presenting effectively across technical audiences and senior executive stakeholders Proven experience managing customer communication in both German and English across technical discussions, business reviews, and executive engagements · Collaboration with sales partners and service Providers Customer advisory and relationship management Strong communication skills with the ability to manage multiple stakeholders Experience supporting enablement, roadmap discussions, and product feedback loops Proactive risk identification and Account health management Continuous improvement mindset Ownership, accountability, and customer focus Adaptability in global and fast-changing customer environments Cross functional collaboration both internally and externally ## Additional Information #B2 #LT_MT1 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos", "summaryDescription" : "Customer Success Manager - German speaking (m/f/d) at Sophos. Skills: Customer Success, Cybersecurity, SaaS. Own the customer lifecycle. Provide proactive assistance", "postedDate" : "2026-06-15T12:03:12.895", "createdAt" : "2026-06-15T12:03:12.895", "lastUpdated" : "2026-06-16T12:02:48.228", "ingestTimestamp" : "2026-06-16T03:20:01.429", "mongoId" : "6a3050d9f292fd229cef624f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Customer lifecycle management", "Stakeholder engagement", "Threat landscape analysis", "Enablement sessions", "Advisory calls", "Customer Success", "Cybersecurity", "SaaS", "Customer onboarding", "Solution adoption", "Risk mitigation", "Success planning", "Account management", "Relationship management", "Technical guidance", "Secure architecture", "Best practices", "Telemetry reporting", "Value-add opportunities", "Business reviews", "Roadmap discussions", "Product feedback", "Process improvement", "Asset development", "Cybersecurity principles", "Endpoint protection", "XDR", "MDR", "SIEM" ], "skillCount" : 29, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Cybersecurity", "llmIndustryConfidence" : 0.98 }, { "id" : "6a0ad2e61663d49372e3ce6f", "title" : "Cloud Support Engineer (German & English speaking)", "company" : "AWS European Sovereign Cloud Development Center GmbH - M94", "industry" : "Administrative Support, Support Engineering, Cloud Computing", "salary" : { "min" : 58000.0, "max" : 78000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Cloud Support Engineer in Berlin, Germany, with adjustments for the technology industry." }, "location" : "Berlin, Berlin, DEU", "locations" : [ "Berlin, Berlin, DEU" ], "timestamp" : "2026-06-15T02:10:49.252", "fingerprint" : "3f76ca0a8ad6dcb1c8eb9d42f066e0fc38731000ae904b5ef8af21d2c487de06", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10394709/apply", "externalId" : "537fa1e3-e0b3-42eb-9ae0-02980a72636a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "state" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.5033790,13.3386522" } ], "locationText" : "Berlin, Berlin, Germany", "employmentType" : "FULL_TIME", "technicalSkills" : "Linux OS, Networking, HTTP/s, TCP/IP, DNS, OSI model, Routing, Switching, Firewalls, LAN/WAN, Traceroute, iperf, dig, CURL, Python, Ruby, PHP, Java, .NET, C#, JavaScript", "professionalSkills" : [ "Analytical skills", "Troubleshooting techniques", "Customer support" ], "hardSkillsList" : [ "Network troubleshooting", "System administration", "Operating system troubleshooting", "Network troubleshooting" ], "hardSkills" : [ { "name" : "Network troubleshooting", "level" : "intermediate" }, { "name" : "System administration", "level" : "intermediate" }, { "name" : "Operating system troubleshooting", "level" : "intermediate" }, { "name" : "Network troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Cloud Support, Customer Support, Troubleshooting", "majorSkillsList" : [ "Cloud Support", "Customer Support", "Troubleshooting" ], "coreResponsibilities" : "Solve customer cases, Apply troubleshooting techniques, Drive customer interactions, Work with customers, Coach new hires, Mentor new hires, Develop training, Present training, Partner with development teams, Participate in hiring, Write tools for team, Write scripts for team, Work with leadership, Improve processes, Ensure customer experience, Ensure compliance", "teamCollaboration" : "Development teams; Global AWS standards", "domainKnowledge" : "European Sovereign Cloud; Cloud computing; Application architectures; Integration approaches; Application best practices; Server best practices; Network best practices; AWS Professional Services; AWS Training; AWS Support; AWS Managed Services; AWS Security Assurance; AWS Partners; AWS International Product; Generative AI", "domainList" : [ "european-sovereign-cloud", "cloud-computing", "application-architectures", "integration-approaches", "application-best-practices", "server-best-practices", "network-best-practices", "aws-professional-services", "aws-training", "aws-support", "aws-managed-services", "aws-security-assurance", "aws-partners", "aws-international-product", "generative-ai" ], "domainSpecificKnowledge" : [ "European Sovereign Cloud", "Cloud computing", "Application architectures", "Integration approaches", "Application best practices", "Server best practices", "Network best practices", "AWS Professional Services", "AWS Training", "AWS Support", "AWS Managed Services", "AWS Security Assurance", "AWS Partners", "AWS International Product", "Generative AI" ], "communicationSkills" : "Oral communication; Written communication", "continuousLearning" : "Upskill with AWS Training", "innovationCreativity" : "Innovation", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "specialRequirements" : "On-call responsibility, Work on weekends, Relocation support", "qualificationsBasic" : "Fluency in German and English, Legal right to work in Germany, 6+ months technical experience, Bachelor's degree in Information Science/IT/Data Science/Computer Science/Engineering/Mathematics/Physics or related field", "qualificationsPreferred" : "System administration experience, Networking experience, Databases experience, Big Data experience, Analytics experience, Security experience, Development languages experience, Storage experience, Content Delivery experience, DevOps experience, Windows experience, Linux experience, Networking experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS is set to introduce the inaugural European Sovereign Cloud (ESC), to spearhead this initiative, we are actively seeking support engineers in this space. Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team for ESC you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications in ESC. Proficiency in oral and written communication skills in German & English Language is a requirement. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/ Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization? If you fit the description, you might be the person we are looking for! We are a team that is passionate about cloud computing, and believe that world class support is critical to customer success. Eligibility requirements: * Fluency in written and spoken German and English is required. * Successful applicants must have the legal right to work in Germany * Amazon will provide relocation support for successful applicants relocating within the European Union. * This position involves On-call responsibility. Key job responsibilities First and foremost this is a customer support role – in The Cloud. On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better customer experience and compliance with global AWS standards, practices and policies. This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. A day in the life AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - Experience in Linux OS and network troubleshooting, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience in managing and troublshooting network - This role requires you to be a national of an EU member state - Excellent Oral/Written communication skill in the English and German language - A bachelor’s degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent 6 + months experience in a technical position Preferred Qualifications: - Experience in system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related) - Experience in one of the following areas: Databases, Big Data, Analytics, Security, Development languages (Python, Ruby, PHP, Java, .NET, C#, JavaScript), Storage or Content Delivery, DevOps, Windows, Linux or Networking Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Cloud Support Engineer (German & English speaking) at AWS European Sovereign Cloud Development Center GmbH - M94. Skills: Cloud Support, Customer Support, Troubleshooting. Solve customer cases. Apply troubleshooting techniques", "postedDate" : "2026-06-13T15:34:57.493", "createdAt" : "2026-06-13T15:34:57.493", "lastUpdated" : "2026-06-15T02:10:49.252", "ingestTimestamp" : "2026-06-13T15:34:57.493", "mongoId" : "6a0ad2e61663d49372e3ce6f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10394709/apply", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Network troubleshooting", "System administration", "Operating system troubleshooting", "Cloud Support", "Customer Support", "Troubleshooting", "Analytical skills", "Troubleshooting techniques", "Customer support", "European Sovereign Cloud", "Cloud computing", "Application architectures", "Integration approaches", "Application best practices", "Server best practices", "Network best practices", "AWS Professional Services", "AWS Training", "AWS Support", "AWS Managed Services", "AWS Security Assurance", "AWS Partners", "AWS International Product", "Generative AI" ], "skillCount" : 24, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2d599f74d8ee00a0b8b1ef", "title" : "Customer Care Specialist - German speaking (on-site)", "industry" : "Climate Tech", "salary" : { "min" : 42500.0, "max" : 57500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a mid-seniority Customer Care Specialist in Berlin, Germany, adjusted for the climate tech industry." }, "location" : "Berlin, DE", "locations" : [ "Berlin", "DE" ], "timestamp" : "2026-06-16T01:20:34.191", "fingerprint" : "0d627718823467d09a0dd2858f5bddde726505b998013f339f217222d3551589", "source" : "personio", "language" : "de", "applyUrl" : "https://cloover.jobs.personio.de/job/1965697", "externalId" : "1965697", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.5173885,13.3951309" } ], "locationText" : "Berlin, Germany", "employmentType" : "FULL_TIME", "technicalSkills" : "KI-Tools", "professionalSkills" : [ "Lösungsorientiert", "Strukturiertes Arbeiten", "Prozessoptimierung" ], "hardSkillsList" : [ "Kundenanliegen bearbeiten", "Stakeholder Kommunikation" ], "hardSkills" : [ { "name" : "Kundenanliegen bearbeiten", "level" : "intermediate" }, { "name" : "Stakeholder Kommunikation", "level" : "intermediate" } ], "majorSkills" : "Customer Care, Problembehebung, Prozessverbesserung", "majorSkillsList" : [ "Customer Care", "Problembehebung", "Prozessverbesserung" ], "coreResponsibilities" : "Kundenanliegen via E-Mail und Telefon annehmen, Kundenanliegen lösungsorientiert bearbeiten, Anfragen von Installationspartnern strukturiert bearbeiten, Klare Kommunikation zwischen allen Stakeholdern sicherstellen, Eng mit Sales, Product und Finance zusammenarbeiten, Abteilungsübergreifende Prozesse reibungslos halten, Probleme lösen, bevor sie eskalieren, Optimierungspotenziale in operativen Abläufen identifizieren, An der Umsetzung konkreter Verbesserungen mitwirken, Einsatz von KI-Tools", "teamCollaboration" : "Zusammenarbeit mit Sales; Zusammenarbeit mit Product; Zusammenarbeit mit Finance", "domainKnowledge" : "Erneuerbare Energien; Fintech; Klimabezogene Themen", "domainList" : [ "erneuerbare-energien", "fintech", "klimabezogene-themen" ], "domainSpecificKnowledge" : [ "Erneuerbare Energien", "Fintech", "Klimabezogene Themen" ], "communicationSkills" : "Klare Kommunikation", "problemSolvingSkills" : "Lösungsorientiert; Muster erkennen; Probleme lösen", "specialRequirements" : "Büroalltag in Berlin", "outcomesObjectives" : "Kundenvertrauen stärken; Kein Anliegen bleibt offen; Kein Partner wartet ohne Rückmeldung", "qualificationsBasic" : "Fließende Deutschkenntnisse, Sehr gute Englischkenntnisse", "qualificationsPreferred" : "Erste Erfahrung in Customer Support, Erste Erfahrung in Customer Success, Erste Erfahrung in Operations, Erfahrung in einem schnell wachsenden Startup, Interesse an erneuerbaren Energien, Interesse an Fintech, Interesse an klimabezogenen Themen", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Deine Rolle Wenn ein Installateur nicht weiterkommt oder ein Hausbesitzender eine Finanzierungsfrage hat, bist du die erste Person, die antwortet — und oft die einzige, die den Unterschied zwischen einem gelösten Problem und einem verlorenen Partner macht. Als Customer Care Specialist bist du die Stimme von Cloover gegenüber Endkunden und Installationspartnern: lösungsorientiert, klar, und nah genug an internen Prozessen, um wirklich helfen zu können. Diese Rolle ist nicht nur Support. Du erkennst Muster, verbesserst Abläufe, und hilfst dabei, den Customer Care von Grund auf zu skalieren. Du berichtest an Head of Energy & Operations und arbeitest eng mit Sales, Product und Finance zusammen. Deine Aufgaben Kundenanliegen via E-Mail und Telefon souverän annehmen und lösungsorientiert bearbeiten — sodass Endkunden und Installationspartner nach jedem Kontakt mehr Vertrauen in Cloover haben als davor. Anfragen von Installationspartnern strukturiert bearbeiten und klare Kommunikation zwischen allen Stakeholdern sicherstellen — kein Anliegen bleibt offen, kein Partner wartet ohne Rückmeldung. Eng mit Sales, Product und Finance zusammenarbeiten, um abteilungsübergreifende Prozesse reibungslos zu halten und Probleme zu lösen, bevor sie eskalieren. Optimierungspotenziale in operativen Abläufen identifizieren und an der Umsetzung konkreter Verbesserungen mitwirken — auch durch den Einsatz von KI-Tools, wo sie echten Mehrwert schaffen. Dein Profil Wie du denkst und was du mitbringst, zählt mehr als wo du warst. Das sind die Voraussetzungen für deinen Erfolg in dieser Rolle: Kommuniziert klar und lösungsorientiert auf Deutsch — nimmt schwierige Kundenanliegen an, ohne die Ruhe zu verlieren, und findet einen Weg nach vorne. Arbeitet strukturiert und behält den Überblick über mehrere offene Anfragen gleichzeitig — ohne dass etwas durch die Lücken fällt. Erkennt wiederkehrende Probleme und schlägt Lösungen vor, bevor sie zur Norm werden — denkt über den eigenen Aufgabenbereich hinaus. Fließende Deutschkenntnisse (erforderlich), sehr gute Englischkenntnisse. Du bist in Berlin ansässig und gehst mit Energie in den Büroalltag. Wir sind bewusst Office-first — Entscheidungen fallen in Echtzeit, Kundenfälle werden beim Mittagessen nachbesprochen, und das Gründerteam ist zehn Meter entfernt. Wenn du so am besten arbeitest, wirst du dich hier sofort wohlfühlen. Nice to have — aber kein Muss: Erste Erfahrung in Customer Support, Customer Success oder Operations — idealerweise in einem schnell wachsenden Startup. Interesse an erneuerbaren Energien, Fintech oder klimabezogenen Themen. Nicht alle Anforderungen erfüllt? Bewirb dich trotzdem. Wir stellen nach Potenzial und Perspektive ein — Qualifikationen sind ein Ausgangspunkt, keine Obergrenze. So läuft's bei uns Wir halten den Prozess transparent und gehen respektvoll mit deiner Zeit um. Die meisten kommen innerhalb von drei Wochen vom ersten Gespräch zum Angebot. Erstes Kennenlernen (30 Min.) — Wir möchten verstehen, was du suchst — nicht nur deinen Lebenslauf abhaken. Interview mit deiner künftigen Führungskraft (30 Min.) — Wir gehen tief: deine Erfahrung, deine Denkweise, wie du an Probleme herangehst. Case Study (60 Min.) — Du bekommst die Aufgabe vorab. Uns interessiert dein Ansatz — nicht ob du auf die eine richtige Antwort kommst. Angebot & unterschriebener Vertrag. Brauchst du zu irgendeinem Zeitpunkt besondere Unterstützung? Meld dich einfach. Warum wir? Leistungsgerechte Vergütung. Starkes Grundgehalt und ein Bonus der an echte Ergebnisse geknüpft ist — anerkannt, wenn es passiert, nicht hinter Jahreszyklen versteckt. KI-nativ & ungedrosselt. Unbegrenzte Enterprise-KI — keine Obergrenzen, kein Genehmigungsprozess. Jede Rolle, jedes Team. Die Routinearbeit verschwindet, damit du dich auf das konzentrieren kannst, was wirklich menschliches Urteilsvermögen erfordert. Echte Verantwortung für eine echte Mission. Ab Tag eins gestaltest du Entscheidungen, die Tausende von Installateurpartnern in Deutschland und Österreich direkt betreffen. Wir bauen nicht nur Software — wir treiben die Energiewende in ganz Europa voran. Schneller wachsen als anderswo. Du arbeitest direkt neben dem Gründerteam und erstklassigen Investoren. Wenn du irgendwann gründen willst — du bist hier genau richtig. Das Wesentliche, richtig gemacht. Büro in Prenzlauer Berg mit neuester Apple-Hardware, kostenloses Frühstück und Abendessen, eine gut bestückte Küche, regelmäßige Team-Events, 25 Urlaubstage, Urban Sports Club (M), Mitarbeiterrabatte, ein voll übernommenes Deutschlandticket und unser eigener grüner Stromtarif ohne Grundgebühr.", "summaryDescription" : "Customer Care Specialist - German speaking (on-site). Skills: Customer Care, Problembehebung, Prozessverbesserung. Kundenanliegen via E-Mail und Telefon annehmen. Kundenanliegen lösungsorientiert bearbeiten", "createdAt" : "2026-06-14T18:42:58.535", "lastUpdated" : "2026-06-16T01:20:34.191", "ingestTimestamp" : "2026-06-14T18:42:58.535", "mongoId" : "6a2d599f74d8ee00a0b8b1ef", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Kundenanliegen bearbeiten", "Stakeholder Kommunikation", "Customer Care", "Problembehebung", "Prozessverbesserung", "Lösungsorientiert", "Strukturiertes Arbeiten", "Prozessoptimierung", "Erneuerbare Energien", "Fintech", "Klimabezogene Themen" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Climate Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a539074d8ee00a05fed96", "title" : "Customer Support Representative - German Speaking", "company" : "OpenTable", "industry" : "Hospitality", "salary" : { "min" : 32500.0, "max" : 42000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Support Representative in London, UK, with adjustments for the hospitality industry and company size." }, "location" : "London, England, United Kingdom", "locations" : [ "London", "England", "United Kingdom" ], "timestamp" : "2026-06-13T03:18:42.452", "fingerprint" : "165f3ca45056d241144c4cf556ea542d9b68e4942e943be660b6e58ee8bf887a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/opentable/jobs/8578490002", "externalId" : "8578490002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" }, { "city" : "Manchester", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "London, England, United Kingdom; Manchester, United Kingdom", "professionalSkills" : [ "Customer service" ], "hardSkillsList" : [ "Active listening", "Writing/typing" ], "softSkillsList" : [ "Logical thinking", "Adaptability" ], "hardSkills" : [ { "name" : "Active listening", "level" : "intermediate" }, { "name" : "Writing/typing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Logical thinking" }, { "name" : "Adaptability" } ], "majorSkills" : "Customer support, German language", "majorSkillsList" : [ "Customer support", "German language" ], "coreResponsibilities" : "Provide support to customers, Answer complex questions on function and usage, Serve as primary contact for North American customers, Provide excellent service worldwide, Answer customer and employee calls, Answer customer and employee emails, Answer customer and employee chats, Answer customer and employee WhatsApp, Provide outstanding service, Know limitations and ask for assistance, Own resolution to customer issues, Log all contacts accurately, Log all contacts efficiently", "teamCollaboration" : "Global team; Customer Support Supervisor", "domainKnowledge" : "Restaurant industry; Hospitality industry", "domainList" : [ "restaurant-industry", "hospitality-industry" ], "domainSpecificKnowledge" : [ "Restaurant industry", "Hospitality industry" ], "toolProficiency" : [ "CRM", "Salesforce" ], "communicationSkills" : "Active listening; Writing/typing; Informal communications", "continuousLearning" : "Development Dollars; On-demand courses; Learning resources", "problemSolvingSkills" : "Logical thinking", "specialRequirements" : "Work public holidays, Work weekends", "outcomesObjectives" : "Restore faith in OpenTable; Foster prosperous customer relationships", "qualificationsBasic" : "Fluent/native German and English, 1+ year customer support experience, Experience with Windows/Apple OS, Knowledge of iOS/Apple Hardware", "qualificationsPreferred" : "Restaurant/hospitality experience, Software support environment experience, Computer networking knowledge, Technical knowledge", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. OpenTable is growing quickly so come join us and participate in the excitement! The most important thing you can bring to this role is a real passion for helping people. While there is some technical nature to the role, if you have an interest in connecting to people and the skills for logical thinking, we can teach you the rest. If you come with some computer networking or technical knowledge, even better. The goal is not to get the customer off the phone as fast as possible (unless that’s what the customer wants). We expect you to go out of your way to not only fix the problem, but have the customer finish the conversation with a smile and with restored faith in OpenTable. Our global customer base is diverse so you’ll need to be able to adapt to their various styles accordingly. You will become our best marketing tool, and will help foster a prosperous relationship with both customers! Please note we can only consider candidates who are able to speak and write in both German and English to a fluent / native level. In this role, you will: Report to the Customer Support Supervisor, our Customer Support Representatives will be responsible for providing support to our customers, answering complex questions on function and usage of products. This person will be the primary contact for our large customer base in North America as well as for OpenTable customers worldwide with the goal of providing excellent service. (How cool that you might get to talk to someone in Australia?) Answer customer and employee calls, emails, chats, WhatsApp (and any future form of contact we may come up with) Provide outstanding service Know your limitations and when you should ask for assistance Own the resolution to the problem; don’t leave the customer hanging Accurately and efficiently log all contacts in our CRM (Salesforce) Working Hours: Our UK Customer Support function operates from 07:00 - 20:00, 7 days a week, 365 days a year. Our Customer Support Representatives work 5 days a week, working 8.5 hour shifts (including break time) - the earliest shift is 07:00 - 15:30 & the latest is 11:30 - 20:00. Once you join, you'd be assigned a set shift, so it's important to be fully flexible with the days & times you can work. The team work 3 days a week in the London office (Tues, Weds & Thurs) You'll be required to work public holidays & on weekends too (usually Saturday or Sunday) Start Date: The intended start date is Monday 17th August 2026, the following 5 weeks will be for training. Training is Monday - Friday, 09:00 - 18:00 in the London office. Successful candidates must attend all days of training for the 5 weeks. Please apply if: You have an interest (or background) in the restaurant or hospitality industry (It’s certainly not mandatory, but we do appreciate any proven experience) You start every single day with energy and enthusiasm (even if it takes a few cups of coffee to get there) You have the ability to know what’s right for the customers and our company, and will lobby to ensure both needs are met - even if it means digging deep to find creative solutions You’re the one your family and friends call when their electronics are acting up, or when they need help getting new devices set up Value your integrity, and respect the trust our customers place in OpenTable’s products/ brands and would never lie to our clients just to make them happy You enjoy the flexibility and challenges that come with a script free environment You use your experience and personality to provide excellent service You are not only receptive to feedback, but you actively seek it, and look for ways to implement it Experience Needed: Excellent communication skills, with a bias towards customer service You have Strong communication skills: active listening, writing/typing, informal communications Restaurant/ hospitality experience (or even just being a “foodie”) preferred You have 1+ year experience providing customer support, by phone, email, chat, preferably in a software support environment Have experience using current Microsoft Windows and Apple operating systems You hold knowledge of iOS and Apple Hardware What You’ll Get at OpenTable We believe great work happens when people feel trusted, supported & excited about what they do — so we offer benefits designed to support your life, wellbeing & growth. \uD83D\uDCB7 Annual Salary £30,000 per year \uD83C\uDF0D Flexibility that actually feels flexible Work from (almost) anywhere for up to 20 days per year Generous annual leave, plus your birthday off \uD83E\uDDE0 Support for your wellbeing Private health & dental insurance Company-paid therapy through Spring Health A Headspace subscription An Employee Assistance Programme with 24/7 GP access, legal support & more Income protection & life assurance Discounted gym membership \uD83D\uDE80 Investment in your growth Development Dollars to support your learning Leadership development opportunities Access to thousands of on-demand courses & learning resources ✨ The extras that make a difference Paid volunteer days Paid parental leave Competitive pension contributions Bike2Work & season ticket loan schemes Travel discounts Employee Resource Groups & inclusive communities Regular socials, Thursday happy hours & free office lunches twice a week Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-FF1", "summaryDescription" : "Customer Support Representative - German Speaking at OpenTable. Skills: Customer support, German language. Provide support to customers. Answer complex questions on function and usage", "postedDate" : "2026-06-11T17:13:09.890", "createdAt" : "2026-06-11T17:13:09.890", "lastUpdated" : "2026-06-13T03:18:42.452", "ingestTimestamp" : "2026-06-11T17:13:09.890", "mongoId" : "6a2a539074d8ee00a05fed96", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Active listening", "Writing/typing", "Logical thinking", "Adaptability", "Customer support", "German language", "Customer service", "Restaurant industry", "Hospitality industry", "CRM", "Salesforce" ], "skillCount" : 11, "jobCategory" : "customer-service", "jobSubcategory" : "customer-support", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality" }, { "id" : "6a2c7c8a74d8ee00a094dafe", "title" : "Booking & Roadtrip Sales Intern - German Speaker", "company" : "Indie Campers", "industry" : "Hospitality", "salary" : { "min" : 10000.0, "max" : 15000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an Entry-level Internship in the Travel industry in Lisbon, Portugal, with adjustments for company size and specific role requirements." }, "location" : "Lisbon, Lisbon, Portugal", "locations" : [ "Lisbon", "Lisbon", "Portugal" ], "timestamp" : "2026-06-15T13:29:37.279", "fingerprint" : "aca1f6a45698871fc75fb7fba6695747ba8b88d340928760a8cf83959ac7dde3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/indiecampers-linkedin/jobs/8433815002", "externalId" : "8433815002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lisbon", "state" : "Lisbon", "country" : "Portugal", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "38.7077507,-9.1365919" } ], "locationText" : "Lisbon, Lisbon, Portugal", "employmentType" : "INTERNSHIP", "professionalSkills" : [ "Sales", "Customer service" ], "hardSkillsList" : [ "Sales process", "Upselling", "Cross-selling" ], "hardSkills" : [ { "name" : "Sales process", "level" : "intermediate" }, { "name" : "Upselling", "level" : "intermediate" }, { "name" : "Cross-selling", "level" : "intermediate" } ], "majorSkills" : "Sales, Customer engagement", "majorSkillsList" : [ "Sales", "Customer engagement" ], "coreResponsibilities" : "Contact customers who have not completed booking, Finalise purchase of extras, Promote new trips and special offers, Conduct virtual consultations, Present tailored options, Build trust with customers, Ensure customer satisfaction, Foster loyalty for repeat business, Maintain customer interaction records, Track sales activities, Provide sales team updates", "teamCollaboration" : "Sales team updates", "domainKnowledge" : "Campervan rentals; Road trips", "domainList" : [ "campervan-rentals", "road-trips" ], "domainSpecificKnowledge" : [ "Campervan rentals", "Road trips" ], "toolProficiency" : [ "CRM systems", "Salesforce", "HubSpot", "Slack", "Google Workspace" ], "communicationSkills" : "Build rapport", "continuousLearning" : "Continuous training; Coaching", "qualificationsBasic" : "Fluency in English and German", "qualificationsPreferred" : "Past experience in upselling, Past experience in cross-selling, Managing long-term customer relationships", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey. THE ROLE We are seeking a proactive and results-oriented Booking & Roadtrip Sales Intern to join our growing team. In this role, you will engage with prospective and existing customers who have shown interest in booking a campervan but did not complete the process, or customers looking to enhance their existing bookings with add-ons, extras, or insurance. You will also reconnect with past customers, encouraging them to embark on another unforgettable adventure with us. If you have a passion for sales, enjoy helping customers realize their dream road trips, and thrive in a dynamic working environment, this is the perfect opportunity for you. This role is based in our Lisbon HQ. WHAT WILL YOU WORK ON? Lead Follow-Up: Contact customers identified through commercial leads who have not completed their campervan booking online. Upselling and Cross-Selling: Engage with customers who have existing bookings but have searched for extras, such as insurance, additional kilometres, or other services, to encourage them to finalise the purchase. Reach out to customers who travelled with us 9 months ago, (both first-party and third-party campers) to promote new trips and special offers for the upcoming year. You will conduct virtual consultations with prospects and customers to present tailored options that meet their travel needs. Develop strong connections with customers to build trust, ensure satisfaction, and foster loyalty for repeat business. Maintain detailed records of customer interactions, track sales activities, and provide regular updates to the sales team. WHO ARE WE LOOKING FOR? Proven experience in sales, preferably in travel, hospitality, or customer service industries. Excellent verbal and written communication skills, with the ability to clearly present options and build rapport with customers. Highly motivated, proactive, and able to work independently in a remote environment. Proficiency with CRM systems (e.g., Salesforce, HubSpot) and online communication tools (Slack, Google Workspace). Strong focus on understanding customer needs and delivering solutions that enhance their experience. Strong organisational skills to manage multiple leads simultaneously, track progress, and meet deadlines. Past experience in upselling, cross-selling, or managing long-term customer relationships is a plus. Fluency in English and German is mandatory. THE INDIE COMMITMENT! A dynamic position in a young, innovative, and fast-growing company. Continuous training and coaching to develop the skills that matter to you. Competitive sales commission. Free travel across Europe (subject to availability). Are you ready to Go Indie?", "summaryDescription" : "Booking & Roadtrip Sales Intern - German Speaker at Indie Campers. Skills: Sales, Customer engagement. Contact customers who have not completed booking. Finalise purchase of extras", "postedDate" : "2026-06-14T08:22:29.867", "createdAt" : "2026-06-14T08:22:29.867", "lastUpdated" : "2026-06-15T13:29:37.279", "ingestTimestamp" : "2026-06-14T08:22:29.867", "mongoId" : "6a2c7c8a74d8ee00a094dafe", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Sales process", "Upselling", "Cross-selling", "Sales", "Customer engagement", "Customer service", "Campervan rentals", "Road trips", "CRM systems", "Salesforce", "HubSpot", "Slack", "Google Workspace" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6cc474d8ee00a091b3a3", "title" : "Renewals Manager [German speaking]", "company" : "Asana", "industry" : "SaaS", "salary" : { "min" : 63000.0, "max" : 79800.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "München, Bayern, Germany", "locations" : [ "München", "Bayern", "Germany" ], "timestamp" : "2026-06-15T05:17:37.591", "fingerprint" : "e0066ee84c9700f450173f933bb4484575da94a36fe2a8a0aac884428ed8c6d2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.asana.com/jobs/apply/7909384?gh_jid=7909384", "externalId" : "7909384", "industryFunction" : { }, "structuredLocations" : [ { "city" : "München", "state" : "Bavaria", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.1371079,11.5753822" } ], "locationText" : "München, Bavaria, Germany", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Time-management skills", "Written communication", "Verbal communication" ], "hardSkillsList" : [ "Contract negotiations", "Value selling", "Discovery", "Closing skills", "Quota achievement" ], "softSkillsList" : [ "Creative problem-solving" ], "hardSkills" : [ { "name" : "Contract negotiations", "level" : "intermediate" }, { "name" : "Value selling", "level" : "intermediate" }, { "name" : "Discovery", "level" : "intermediate" }, { "name" : "Closing skills", "level" : "intermediate" }, { "name" : "Quota achievement", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Creative problem-solving" } ], "majorSkills" : "Renewals management, Sales process, Client relationships", "majorSkillsList" : [ "Renewals management", "Sales process", "Client relationships" ], "coreResponsibilities" : "Define renewals model, Test renewals model, Grow renewals model, Partner with customers, Partner with internal stakeholders, Drive momentum for renewals, Achieve on-time renewals, Balance complex book of business, Maintain customer satisfaction, Maintain customer retention", "teamCollaboration" : "Partnering with Sales; Partnering with Customer Success; Achieve common goals", "domainKnowledge" : "Human + AI collaboration", "domainList" : [ "human-ai-collaboration" ], "domainSpecificKnowledge" : [ "Human + AI collaboration" ], "communicationSkills" : "Precise written communication; Precise verbal communication", "continuousLearning" : "Learn AI tools; Leverage AI tools", "problemSolvingSkills" : "Problem-solving mindset", "qualificationsBasic" : "Fluency in German, Proficiency in contract negotiations, Proficiency in value selling, Proficiency in discovery, Proficiency in closing skills, Track record of quota achievement, Experience creating pricing presentations, Experience delivering pricing presentations to C-level customers", "qualificationsPreferred" : "SaaS experience is a plus", "workSiteFlexibility" : "Hybrid", "rawDescription" : "As a member of our Renewals team, you will be instrumental in defining, testing, and growing a renewals model that balances high volume scale with top-down positioning. The Renewals team is an integral part of Asana's success, partnering with customers and internal stakeholders such as Account Executives, Customer Success Managers SaaS experience is a plus. Fluency in German. Proficiency in contract negotiations, value selling, discovery, closing skills, and a consistent track record of quota achievement. Strong organizational and time-management skills, paired with precise written and verbal communication attributes. Experience creating pricing presentations and delivering them to C-level customers. Thrives when partnering with Sales and Customer Success teams to achieve common organizational goals. Ability to drive momentum and on-time renewals by connecting dots at large organizations, influencing stakeholders, and driving collaboration. Approaches work with empathy and a creative, problem-solving mindset. Capable of balancing a complex book of business while maintaining customer satisfaction and retention in a fast-paced environment. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between €63,000 - €79,800. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.", "summaryDescription" : "Renewals Manager [German speaking] at Asana. Skills: Renewals management, Sales process, Client relationships. Define renewals model. Test renewals model", "postedDate" : "2026-06-14T03:06:56.994", "createdAt" : "2026-06-14T03:06:56.994", "lastUpdated" : "2026-06-15T05:17:37.591", "ingestTimestamp" : "2026-06-14T03:06:56.994", "mongoId" : "6a2c6cc474d8ee00a091b3a3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Contract negotiations", "Value selling", "Discovery", "Closing skills", "Quota achievement", "Creative problem-solving", "Renewals management", "Sales process", "Client relationships", "Time-management skills", "Written communication", "Verbal communication", "Human + AI collaboration" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0ad2e61663d49372e3ce6d", "title" : "Cloud Support Engineer (German & English speaking)", "company" : "AWS European Sovereign Cloud Development Center GmbH - M94", "industry" : "Administrative Support, Support Engineering, Cloud Computing", "salary" : { "min" : 58000.0, "max" : 78000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Cloud Support Engineer in Berlin, Germany, adjusted for the technology industry and full-time employment." }, "location" : "Berlin, Berlin, DEU", "locations" : [ "Berlin, Berlin, DEU" ], "timestamp" : "2026-06-15T05:08:57.011", "fingerprint" : "a41e7bbc918fb1fb6205ab17fd7fb3a47f7659d391b0cbe7dc980bbabdd1fb92", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10394710/apply", "externalId" : "cd78b443-d1b2-40f3-8f9e-ceb90eff5260", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "state" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.5033790,13.3386522" } ], "locationText" : "Berlin, Berlin, Germany", "employmentType" : "FULL_TIME", "technicalSkills" : "AWS, Python, Ruby, PHP, Java, NET, C#, JavaScript, Linux, Windows, HTTP/s, TCP/IP, DNS, OSI model, Routing, Switching, Firewalls, LAN/WAN, Traceroute, Iperf, Dig, CURL", "professionalSkills" : [ "Cloud Ambassador", "Customer support", "Application architectures", "Integration approaches", "System administration", "Troubleshooting", "Process improvement", "Strategic initiatives" ], "hardSkillsList" : [ "System administration", "Operating system troubleshooting", "Network troubleshooting" ], "hardSkills" : [ { "name" : "System administration", "level" : "intermediate" }, { "name" : "Operating system troubleshooting", "level" : "intermediate" }, { "name" : "Network troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Cloud Support, Customer Service, Troubleshooting", "majorSkillsList" : [ "Cloud Support", "Customer Service", "Troubleshooting" ], "coreResponsibilities" : "Solve customer cases, Apply advanced troubleshooting techniques, Provide tailored solutions, Drive customer interactions, Work with customers to dive deep into root, Coach/mentor new hires, Develop training, Present training, Partner with development teams on complex issues, Partner with development teams on contact deflection initiatives, Participate in new hiring, Write tools for team, Write scripts for team, Work with leadership on process improvement, Work with leadership on strategic initiatives, Ensure better customer experience, Ensure compliance with global AWS standards, Ensure compliance with global AWS practices, Ensure compliance with global AWS policies", "teamCollaboration" : "Partner with development teams; Work with leadership", "domainKnowledge" : "Cloud computing; European Sovereign Cloud; AWS Sovereign Cloud; AWS International Product; Generative AI", "domainList" : [ "cloud-computing", "european-sovereign-cloud", "aws-sovereign-cloud", "aws-international-product", "generative-ai" ], "domainSpecificKnowledge" : [ "Cloud computing", "European Sovereign Cloud", "AWS Sovereign Cloud", "AWS International Product", "Generative AI" ], "communicationSkills" : "Oral communication; Written communication", "continuousLearning" : "Upskill with AWS Training", "innovationCreativity" : "Innovation", "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "specialRequirements" : "Legal right to work in Germany, On-call responsibility, Work 5 days a week, Work on rotational basis, Work occasionally on weekends", "qualificationsBasic" : "Bachelor's or Master's degree in information science, information technology, data science, computer science, engineering, mathematics, physics, or a related field or equivalent experience, National of an EU member state, Excellent Oral/Written communication skill in the English and German language", "qualificationsPreferred" : "Experience in system administration, Troubleshooting any operating system (Linux and/or Windows), Troubleshooting networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related), Experience in Databases, Experience in Big Data, Experience in Analytics, Experience in Security, Experience in Development languages (Python, Ruby, PHP, Java,. NET, C#, JavaScript), Experience in Storage, Experience in Content Delivery, Experience in DevOps, Experience in Windows, Experience in Linux, Experience in Networking", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS is set to introduce the inaugural European Sovereign Cloud (ESC), to spearhead this initiative, we are actively seeking support engineers in this space. Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team for ESC you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications in ESC. Proficiency in oral and written communication skills in German & English Language is a requirement. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/ Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization? If you fit the description, you might be the person we are looking for! We are a team that is passionate about cloud computing, and believe that world class support is critical to customer success. Eligibility requirements: * Fluency in written and spoken German and English is required. * Successful applicants must have the legal right to work in Germany * Amazon will provide relocation support for successful applicants relocating within the European Union. * This position involves On-call responsibility. Key job responsibilities First and foremost this is a customer support role – in The Cloud. On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better customer experience and compliance with global AWS standards, practices and policies. This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. A day in the life AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - Bachelor's or Master's degree in information science, information technology, data science, computer science, engineering, mathematics, physics, or a related field or equivalent experience - This role requires you to be a national of an EU member state - Excellent Oral/Written communication skill in the English and German language Preferred Qualifications: - Experience in system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related) - Experience in one of the following areas: Databases, Big Data, Analytics, Security, Development languages (Python, Ruby, PHP, Java, .NET, C#, JavaScript), Storage or Content Delivery, DevOps, Windows, Linux or Networking Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Cloud Support Engineer (German & English speaking) at AWS European Sovereign Cloud Development Center GmbH - M94. Skills: Cloud Support, Customer Service, Troubleshooting. Solve customer cases. Apply advanced troubleshooting techniques", "postedDate" : "2026-06-13T08:24:49.176", "createdAt" : "2026-06-13T08:24:49.176", "lastUpdated" : "2026-06-15T05:08:57.011", "ingestTimestamp" : "2026-06-13T08:24:49.176", "mongoId" : "6a0ad2e61663d49372e3ce6d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10394710/apply", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "System administration", "Operating system troubleshooting", "Network troubleshooting", "Cloud Support", "Customer Service", "Troubleshooting", "Cloud Ambassador", "Customer support", "Application architectures", "Integration approaches", "Process improvement", "Strategic initiatives", "Cloud computing", "European Sovereign Cloud", "AWS Sovereign Cloud", "AWS International Product", "Generative AI" ], "skillCount" : 17, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "69d5e4962beec4dd3d931971", "title" : "Customer support (French speaking)", "company" : "Amazon Kuiper Services Europe SARL, Irish Branch", "industry" : "Customer Service, Technical Customer Support, alexa and amazon devices", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a mid-seniority customer support role in Cork, Ireland, adjusted for the technology industry." }, "location" : "Cork, IRL", "locations" : [ "Cork, IRL" ], "timestamp" : "2026-06-15T03:16:44.762", "fingerprint" : "6203533224aaee829fc471dcbd57415432c95f181e7977b48946ad7c3189498d", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10385206/apply", "externalId" : "e6732fbd-f2b7-43d4-835c-66c0d02ea6f5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cork", "country" : "Ireland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.8985136,-8.4726423" } ], "locationText" : "Cork, Ireland", "employmentType" : "FULL_TIME", "technicalSkills" : "Internet technologies, Network connectivity", "professionalSkills" : [ "Customer account security", "Technical support" ], "hardSkillsList" : [ "Technical assessment" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Technical assessment", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Customer support, Technical troubleshooting", "majorSkillsList" : [ "Customer support", "Technical troubleshooting" ], "coreResponsibilities" : "Receive and manage customer escalations, Deliver timely and effective resolutions, Offer detailed technical support, Communicate professionally, Collaborate with other customer support teams, Resolve complex issues, Document steps and resolutions, Identify trends in customer issues, Propose improvements to support processes, Help create knowledge base articles, Help create team documentation, Stay current on new Amazon Leo products and, Engage with customers, Troubleshoot intricate technical issues, Collaborate with leadership, Collaborate with cross-functional teams, Ensure seamless service delivery", "teamCollaboration" : "Cross-functional teams; Other customer support teams", "domainKnowledge" : "Global broadband access; Satellite constellations; LEO satellites; Digital divide; Internet service; Network connectivity", "domainList" : [ "global-broadband-access", "satellite-constellations", "leo-satellites", "digital-divide", "internet-service", "network-connectivity" ], "domainSpecificKnowledge" : [ "Global broadband access", "Satellite constellations", "LEO satellites", "Digital divide", "Internet service", "Network connectivity" ], "communicationSkills" : "Professional communication; Clear communication", "documentationSkills" : "Document technical issues; Document resolutions", "continuousLearning" : "Learning new technologies", "problemSolvingSkills" : "Problem-solvers; Troubleshoot intricate technical issues", "specialRequirements" : "Work all shift patterns, Export control screenings, Obtaining export licenses", "qualificationsBasic" : "High school diploma or equivalent, French and English language skills (C1+), Experience resolving technical issues related to internet service, network connectivity, or end customer equipment, Understanding of internet technologies, Ability to convey insights from complex analyses, Ability to clearly document technical issues and associated solutions, Availability to work flexible schedule/shift", "qualificationsPreferred" : "Experience in direct to consumer or business ISP and/or Satellite technical support, Ability to document technical customer issues in notes that are easily understood by other users, Technical curiosity and enthusiasm for learning new technologies, Proven success working in a fast-paced support environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in French and English. Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns. This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations. Key job responsibilities • Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels. • Offer detailed technical support with clear and professional communication • Collaborate with other customer support teams to resolve complex issues • Document steps and resolutions in a clear, easy-to-follow format • Identify trends in customer issues and propose improvements to support processes • Help create knowledge base articles and team documentation • Stay current on new Amazon Leo products and features A day in the life As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow. About the team Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations. Basic Qualifications: - High school diploma or equivalent - Strong French and English language skills (C1+) - Experience working directly with end customers to resolve technical issues related to internet service, network connectivity, or end customer equipment. - Understanding of internet technologies and ability to demonstrate knowledge by completing a required technical assessment - Excellent communication skills and ability to convey insights from complex analyses to internal and end customers - Ability to clearly document technical issues and associated solutions - Availability to work flexible schedule/shift, including weekends, nights, and/or holidays Preferred Qualifications: - Experience in direct to consumer or business ISP and/or Satellite technical support - A drive to dig into the details of systems and processes to solve customer technical problems - Ability to document technical customer issues in notes that are easily understood by other users - Technical curiosity and enthusiasm for learning new technologies and helping customers succeed - Proven success working in a fast-paced support environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Customer support (French speaking) at Amazon Kuiper Services Europe SARL, Irish Branch. Skills: Customer support, Technical troubleshooting. Receive and manage customer escalations. Deliver timely and effective resolutions", "postedDate" : "2026-06-13T10:18:36.868", "createdAt" : "2026-06-13T10:18:36.868", "lastUpdated" : "2026-06-15T03:16:44.762", "ingestTimestamp" : "2026-06-13T10:18:36.868", "mongoId" : "69d5e4962beec4dd3d931971", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10385206/apply", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Technical assessment", "Critical thinking", "Customer support", "Technical troubleshooting", "Customer account security", "Technical support", "Global broadband access", "Satellite constellations", "LEO satellites", "Digital divide", "Internet service", "Network connectivity" ], "skillCount" : 12, "jobCategory" : "customer-service", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a306de7f292fd229cfdb320", "title" : "Campaign Manager, German-Speaking, Europe (Freelance)", "company" : "Kyra", "industry" : "Campaigns", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Campaign Manager in Spain, adjusted for the technology industry and contract employment type." }, "location" : "Spain", "locations" : [ "Spain", "France", "Portugal", "Italy" ], "timestamp" : "2026-06-16T10:56:49.863", "fingerprint" : "f0bd4d3657f216b9c92548ec986d3d4cc492d827b826cab9bcec705e10043804", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/kyra/ad091dee-7793-42bb-ba33-c00a155a4a59/application", "externalId" : "ad091dee-7793-42bb-ba33-c00a155a4a59", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Spain", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Spain", "employmentType" : "CONTRACT", "experienceLevel" : "Manager", "technicalSkills" : "AI", "professionalSkills" : [ "Campaign management", "Creator management", "Talent management", "Project management", "Pricing", "Negotiation", "Client service", "Reporting", "Performance monitoring", "Data analysis" ], "hardSkillsList" : [ "Excel formulas", "Pivot tables", "Data tracking" ], "softSkillsList" : [ "Problem-solver", "High standards", "Low ego" ], "hardSkills" : [ { "name" : "Excel formulas", "level" : "intermediate" }, { "name" : "Pivot tables", "level" : "intermediate" }, { "name" : "Data tracking", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem-solver" }, { "name" : "High standards" }, { "name" : "Low ego" } ], "majorSkills" : "Influencer marketing, Creator campaigns, Client relations, Performance metrics", "majorSkillsList" : [ "Influencer marketing", "Creator campaigns", "Client relations", "Performance metrics" ], "coreResponsibilities" : "Own day-to-day delivery of influencer campaigns, Run timelines, budgets, deliverables, and approvals, Act as single point of contact, Hold team members accountable, Stay ahead of problems, Build creator pricing, Negotiate creator fees, Proactively negotiate added-value assets, Manage campaign budgets, Model scenarios, Flag commercial risk, Build trusted relationships, Read client style, Anticipate client needs, Surface insight, Build casting shortlists, Identify creator-fit, Source, brief, and manage creators, Ensure content lands on brand guidelines, Handle creator contracting, Track performance against metrics, Use platform to monitor campaigns, Keep platform as single source of truth, Flag data inconsistencies, Turn data into recommendations, Run campaigns end to end inside platform, Generate campaign insights, Use AI daily, Adopt new tools, Improve workflows, Experiment with new approaches", "teamCollaboration" : "Cross-functional teams; Client communication; Creator communication", "projectManagementSkills" : [ "Campaign delivery", "Budget management", "Timeline management" ], "domainKnowledge" : "Influencer marketing; Creator economy; Creator culture; Digital marketing; Creator marketing; Consumer brands; Tech brands; B2B brands; Social platforms", "domainList" : [ "influencer-marketing", "creator-economy", "creator-culture", "digital-marketing", "creator-marketing", "consumer-brands", "tech-brands", "b2b-brands", "social-platforms" ], "domainSpecificKnowledge" : [ "Influencer marketing", "Creator economy", "Creator culture", "Digital marketing", "Creator marketing", "Consumer brands", "Tech brands", "B2B brands", "Social platforms" ], "toolProficiency" : [ "Kyra platform" ], "communicationSkills" : "Client reporting; Creator briefing; Client updates", "innovationCreativity" : "Willingness to experiment", "problemSolvingSkills" : "Problem-solver", "specialRequirements" : "Freelance engagement", "outcomesObjectives" : "Keep campaigns on time; Keep campaigns on budget; Keep campaigns on target; Protect campaign outcome; Protect margin; Maximise value on every deal; Create conditions for renewal; Create conditions for growth; Ensure content lands on brand guidelines; Ensure content lands on cultural nuance; Ensure content lands on campaign objectives; Handle creator contracting cleanly; Handle usage rights cleanly; Handle disclosure compliance cleanly; Monitor campaigns in flight; Turn data into actionable recommendations; Provide reliable daily reporting; Move faster with AI; Raise quality of work with AI", "qualificationsBasic" : "Fluent/native-level German and English, Agency experience running influencer campaigns, KPI and performance mindset, CPV fluency, Excel and data skills, AI fluency, Able to work EST hours, 3 to 4 years in influencer marketing, Experience across consumer/DTC and tech/B2B brands, Creator negotiation and contracting experience, Client-facing experience", "qualificationsPreferred" : "Fluency in additional DACH or Nordic language", "remoteFriendly" : true, "rawDescription" : "ABOUT KYRA Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence across TikTok, Instagram, and YouTube. As a Campaign Manager at Kyra, you are the operator who turns creator campaigns into results. You run delivery end to end across a roster of ambitious brands, from fast-moving consumer names to category-defining tech, and you keep every campaign on time, on budget, and on target. You sit between clients and creators, holding both to a high standard while keeping the commercial maths working in the background. You'll be running campaigns across German-speaking markets, briefing creators and liaising with clients in German day to day, so you're equally comfortable operating in German and English. Kyra's platform is your home base. You run everything through it, and the insights you generate feed the product as much as the product shapes your work. If you think in CPVs and get a kick out of a campaign that beats its KPIs, this is the engagement for you. This is a freelance engagement. What You'll Be Doing \uD83D\uDCCB Campaign Management and Delivery - Own day-to-day delivery of multiple influencer campaigns at once, across several brands - Run timelines, budgets, deliverables, and approvals so nothing slips - Act as the single point of contact for creators, clients, and internal teams - Hold cross-functional team members accountable to deadlines and deliverables, without direct authority over them - Stay ahead of problems and keep every stakeholder aligned, rather than firefighting \uD83D\uDCB7 Commercial and Pricing - Build creator pricing from the ground up using CPV (cost per view) and projected performance - Negotiate creator fees against budget and target CPV, protecting both the campaign outcome and the margin - Proactively negotiate added-value assets and maximise the value on every deal - Manage campaign budgets line by line, model scenarios, and flag commercial risk early - Treat every campaign as a commercial unit, not just a creative one \uD83C\uDFAF Client Service and Retention - Build trusted relationships through clear, proactive, no-surprises communication - Read each client's style and match it, from polished weekly reporting to fast informal updates - Anticipate client needs, surface insight, and create the conditions for renewal and growth \uD83E\uDD1D Casting and Creator Management - Build casting shortlists and identify creator-fit based on client archetype, campaign goals, and creator vertical - Source, brief, and manage creators across the full campaign lifecycle, leading all creator communications and fielding - Make sure content lands on brand guidelines, cultural nuance, and campaign objectives - Handle creator contracting, usage rights, and disclosure compliance cleanly \uD83D\uDCCA Reporting, Performance, and Optimisation - Track performance against the numbers that matter: CPV, reach, engagement, and conversion - Use Kyra's proprietary platform and analytics tools to monitor campaigns in flight, not just at wrap - Keep Kyra as the single source of truth, with all updates, creator comms, and status reflected in-platform rather than in private spreadsheets - Flag data inconsistencies and workflow gaps early - Turn data into clear, actionable recommendations clients can act on, with reliable daily reporting \uD83E\uDD16 Platform, AI, and Ways of Working - Live in Kyra's proprietary platform as a power user, running campaigns end to end inside the tech rather than around it - Generate the campaign insights that shape the product, and put the platform's outputs to work in how you run accounts: a genuine two-way loop between you and the tech - Use AI daily to move faster and raise the quality of your work - Adopt new tools quickly and improve workflows on Kyra's AI-native platform - Bring a willingness to experiment. This is paying off across the team and we want people who lean in What You Bring \uD83D\uDD11 Non-Negotiables - Fluent/native-level German and English, written and spoken. You'll brief creators, manage talent, and run client comms in German. - Agency experience running influencer or creator campaigns. This is the one we care about most - A genuine KPI and performance mindset, comfortable owning numbers and being measured on them - CPV fluency: you can build creator pricing from performance targets and defend it - Strong Excel and data skills: formulas, pivots, and building a tracker from scratch - AI fluency and a real willingness to use it as part of how you work - Able to work EST hours - 3 to 4 years in influencer marketing, creator and talent management, or campaign and project management - Experience across both consumer / DTC and tech / B2B brands - Creator negotiation and contracting experience - Client-facing experience ✨ Nice to Have - A welcome bonus if you have it: fluency in an additional DACH or Nordic language such as French, Italian, Swedish, Danish, or Norwegian. Useful for working with creators and clients across markets. \uD83C\uDF0D Industry Knowledge - Strong cultural competency and a feel for what is about to trend in the US market - Fluency across social platforms, creator culture, and the mechanics of digital and creator marketing - Real passion for the creator economy \uD83D\uDD25 Mindset and Drive - Proactive problem-solver who stays calm at speed and juggles multiple projects without dropping the ball - High standards, low ego, collaborative, and adaptable \uD83D\uDCE9 Sound Like You? - We'd love to hear from campaign managers who are ready to step up and deliver impactful creator marketing at scale. - AI is core to how we operate. Use it to elevate your work. But everything in your application should reflect your own judgement and experience. \uD83D\uDC9F Support If you have a condition or require an adjustment to our interview process - please let us know so we can make adjustments to support you. Please note that when you submit an application or resume, your data will be processed in line with our privacy policy https://www.bamboohr.com/legal/privacy-policy.", "summaryDescription" : "Campaign Manager, German-Speaking, Europe (Freelance) at Kyra. Skills: Influencer marketing, Creator campaigns, Client relations, Performance metrics. Own day-to-day delivery of influencer campaigns. Run timelines, budgets, deliverables, and approvals", "createdAt" : "2026-06-16T00:28:20.899", "lastUpdated" : "2026-06-16T10:56:49.863", "ingestTimestamp" : "2026-06-16T00:28:20.899", "mongoId" : "6a306de7f292fd229cfdb320", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Excel formulas", "Pivot tables", "Data tracking", "Problem-solver", "High standards", "Low ego", "Influencer marketing", "Creator campaigns", "Client relations", "Performance metrics", "Campaign management", "Creator management", "Talent management", "Project management", "Pricing", "Negotiation", "Client service", "Reporting", "Performance monitoring", "Data analysis", "Campaign delivery", "Budget management", "Timeline management", "Creator economy", "Creator culture", "Digital marketing", "Creator marketing", "Consumer brands", "Tech brands", "B2B brands", "Social platforms", "Kyra platform" ], "skillCount" : 32, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6aa174d8ee00a090cfbc", "title" : "Sales Engineer - German Speaking", "company" : "ConnectWise", "industry" : "SaaS", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Sales Engineer in the UK SaaS industry, adjusted for remote work and German language proficiency." }, "location" : "United Kingdom-Remote", "locations" : [ "United Kingdom-Remote" ], "timestamp" : "2026-06-15T09:32:21.002", "fingerprint" : "9df5400b6ef5e5c92a242aa89f6f41c24007eb78dde3d88fee6e1384ca1537a9", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/connectwise/jobs/4704959005", "externalId" : "4704959005", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "United Kingdom", "professionalSkills" : [ "Sales support", "Pipeline generation", "Product adoption", "Technical training", "Product demonstrations", "Proof of concepts", "Product specifications", "Customer needs assessment", "Technical RFPs", "Technical RFQs", "Product knowledge", "Technology expertise" ], "hardSkillsList" : [ "Cost benefit analysis", "Creative discretion" ], "hardSkills" : [ { "name" : "Cost benefit analysis", "level" : "intermediate" }, { "name" : "Creative discretion", "level" : "intermediate" } ], "majorSkills" : "Sales support, Technical expertise, Product demonstrations", "majorSkillsList" : [ "Sales support", "Technical expertise", "Product demonstrations" ], "coreResponsibilities" : "Assess product application, Offer solutions, Support sales team, Generate pipeline, Create product adoption, Provide technical training, Communicate customer feedback, Represent technical aspects, Represent functional aspects, Propose product benefits, Produce technical demonstrations, Produce product demonstrations, Execute proof of concepts, Show value, Assess customer needs, Recommend solutions, Optimize value, Position technology, Assess product capabilities, Prepare technical RFPs, Prepare technical RFQs, Provide product knowledge, Provide technology expertise, Provide training, Provide coaching, Provide product support, Maintain technical knowledge, Maintain professional knowledge", "teamCollaboration" : "Sales team partnership; Cross-functional teams", "domainKnowledge" : "Business process management", "domainList" : [ "business-process-management" ], "domainSpecificKnowledge" : [ "Business process management" ], "toolProficiency" : [ "Salesforce" ], "communicationSkills" : "Customer feedback; Product knowledge; Technology expertise", "continuousLearning" : "Ongoing training; Ongoing education", "problemSolvingSkills" : "Creative discretion", "outcomesObjectives" : "Successful adoption of products; Successful adoption of services", "qualificationsBasic" : "3+ years relevant experience, Business process experience, Management application experience, CPQ tool experience, CRM experience, Salesforce experience", "qualificationsPreferred" : "Consultant experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise! General Summary: The Sales Engineer is responsible for assessing the potential application of products or services and offers solutions that meet customer needs. This role works in partnership with the Sales team to drive Sales support, generate pipeline, and help create an overall successful adoption of the products and services all the way to implementation and onboarding. Essential Duties & Responsibilities: Provides support to the Sales team(s), with a high attention to detail Researches, analyzes, and documents findings Researches and presents reports showing potential customers the cost benefit of purchasing company products or services Provides technical training to clients and communicates customer feedback for future product developments Represents both technical and functional aspects of our suite of products/services and proposes how these benefit prospective customers Provides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations Executes proof of concepts with prospects at both a technical and business level to show value Exercises discretion and judgement regarding product specifications required to address customer requirements, assesses customers’ needs, and recommends solutions that optimize value Works independently or as part of a sales team with customers to position technology to both business and technical users in a consultative manner and through product capability assessments Prepares, researches, and provides input into technical RFPs/RFQs Acts as a key point of contact for cross-functional teams to provide product knowledge and technology expertise through training, coaching, and product support Pursues and maintains professional and technical knowledge through ongoing training and education May coach and review the work of other team members Knowledge, Skills & Abilities: Ability to manage projects and processes independently with limited supervision Advanced knowledge of applicable work area Ability to situationally adapt and understand new technology/processes as per partner requirement Proven sales track record of success Ability to identify opportunities and leverage internal and external resources appropriately Understanding of relevant products and services Excellent communication and interpersonal skills Team player with willingness to work both in a team environment as well as independently Educational/Vocational/Previous Experience Recommendations: Bachelor’s degree in related field or equivalent business experience 3+ years of relevant experience Experience with a business process or management application Experience with a CPQ tool Experience with a CRM, such as Salesforce Preferred: Consultant experience Preferred: Experience in relevant channels such as MDP, VAR, OE, TSP, Internal IT, and/or MSP+ Working Conditions: Onsite/Hybrid/Remote depending on location 20-30% travel may be required May require occasional work outside of normal business hours (conferences, events, securing deals, etc.) ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws. The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.", "summaryDescription" : "Sales Engineer - German Speaking at ConnectWise. Skills: Sales support, Technical expertise, Product demonstrations. Assess product application. Offer solutions", "postedDate" : "2026-06-14T08:32:01.686", "createdAt" : "2026-06-14T08:32:01.686", "lastUpdated" : "2026-06-15T09:32:21.002", "ingestTimestamp" : "2026-06-14T08:32:01.686", "mongoId" : "6a2c6aa174d8ee00a090cfbc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Cost benefit analysis", "Creative discretion", "Sales support", "Technical expertise", "Product demonstrations", "Pipeline generation", "Product adoption", "Technical training", "Proof of concepts", "Product specifications", "Customer needs assessment", "Technical RFPs", "Technical RFQs", "Product knowledge", "Technology expertise", "Business process management", "Salesforce" ], "skillCount" : 17, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5de974d8ee00a08df71a", "title" : "German - Customer Support For Booking. com - Paid Relocation To Greece", "company" : "Mercier Consultancy Group", "industry" : "Leisure, Travel & Tourism", "salary" : { "min" : 30000.0, "max" : 42000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level customer support roles in Sofia, Bulgaria, adjusted for the hospitality industry and full-time employment." }, "location" : "Sofia, Sofia City Province, Bulgaria", "locations" : [ "Sofia, Sofia City Province, Bulgaria" ], "timestamp" : "2026-06-15T01:28:39.487", "fingerprint" : "2e4a7aa2a43079d1f82a733c00b8e68f4af8a72243f497e540ea7f79c9716566", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/1A07F9AE76/apply", "externalId" : "1A07F9AE76", "industryFunction" : { }, "locationPoint" : "42.69751,23.32415", "structuredLocations" : [ { "city" : "Sofia", "state" : "Sofia City Province", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Sofia, Sofia City Province, Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide customer support, Assist with booking inquiries, Resolve customer issues, Document interactions, Maintain accurate records, Collaborate with internal teams, Provide quick solutions, Stay informed about products", "teamCollaboration" : "Collaborate with internal teams", "domainKnowledge" : "Travel accommodations", "domainList" : [ "travel-accommodations" ], "domainSpecificKnowledge" : [ "Travel accommodations" ], "toolProficiency" : [ "CRM systems" ], "communicationSkills" : "Customer support", "documentationSkills" : "Maintain accurate records", "problemSolvingSkills" : "Resolve customer issues", "specialRequirements" : "Paid relocation to Greece", "outcomesObjectives" : "Maintaining high satisfaction levels", "qualificationsBasic" : "Fluency in German, Proficiency in CRM systems, Ability to work in fast-paced environment, Flexibility to relocate to Greece", "qualificationsPreferred" : "Knowledge of English is a plus, Previous experience in customer support, Experience in travel or hospitality sectors", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is excited to offer a German Customer Support position for Booking.com with paid relocation to Greece. This is a fantastic opportunity for German-speaking candidates who are looking to advance their careers in customer service while experiencing a vibrant new culture and working environment. As a Customer Support Representative, you will assist Booking.com customers, ensuring their travel experiences are seamless and enjoyable. ### Key Responsibilities * Provide professional and friendly customer support to German-speaking customers of Booking.com via phone, email, and chat. * Assist with booking inquiries, changes, cancellations, and general support related to travel accommodations. * Resolve customer issues efficiently with a customer-centric approach, maintaining high satisfaction levels. * Document interactions and maintain accurate records within the CRM system. * Collaborate with internal teams to provide quick and effective solutions to customer concerns. * Stay informed about Booking.com's products, policies, and procedures to provide accurate information. **Requirements** * Fluency in German (both written and spoken) is essential; knowledge of English is a plus. * Previous experience in customer support, preferably in travel or hospitality sectors. * Strong communication skills with the ability to handle complex customer situations calmly and professionally. * Flexibility and willingness to relocate to Greece with the support of paid relocation benefits. * Proficiency in using CRM systems and customer service software. * Ability to work in a fast-paced environment while maintaining high-quality service. * Positive attitude, empathy, and a passion for helping customers. **Benefits** * Competitive Monthly Salary * Relocation Package * Airport Pick-Up * Fully Paid Training * Health Insurance * Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece * And Much More...", "summaryDescription" : "German - Customer Support For Booking. com - Paid Relocation To Greece at Mercier Consultancy Group. Provide customer support. Assist with booking inquiries", "postedDate" : "2026-06-07T00:00:00.000", "createdAt" : "2026-06-12T22:41:01.257", "lastUpdated" : "2026-06-15T01:28:39.487", "ingestTimestamp" : "2026-06-12T22:41:01.257", "mongoId" : "6a2c5de974d8ee00a08df71a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/1A07F9AE76", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Travel accommodations", "CRM systems" ], "skillCount" : 2, "jobCategory" : "other", "jobSubcategory" : "leisure-travel-tourism", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 8, "hasLocation" : true, "hasGeo" : false }, { "id" : "69cf3f042beec4dd3d934012", "title" : "Cloud Support Engineer (German & English speaking)", "company" : "AWS European Sovereign Cloud Development Center GmbH - M94", "industry" : "Operations, IT, Support Engineering, Cloud Computing", "salary" : { "min" : 58000.0, "max" : 78000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Cloud Support Engineer in Berlin, Germany, adjusted for the technology industry and full-time employment." }, "location" : "Berlin, Berlin, DEU", "locations" : [ "Berlin, Berlin, DEU" ], "timestamp" : "2026-06-15T01:37:38.665", "fingerprint" : "5a2bde67c30f9ab60cadca4915f00e1a74f4de063340ed7d14e7883be4ee509c", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10382375/apply", "externalId" : "d20d2891-879b-40c2-813a-027f6381aee3", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "state" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.5033790,13.3386522" } ], "locationText" : "Berlin, Berlin, Germany", "employmentType" : "FULL_TIME", "technicalSkills" : "Linux OS, Networking, OS Administration, Network Essentials, DNS, TCP/IP, Databases, Big Data, Analytics, Security, Python, Ruby, PHP, Java, .NET, C#, JavaScript, Storage, Content Delivery, DevOps, Windows, Linux", "professionalSkills" : [ "Analytical skills", "Customer support" ], "hardSkillsList" : [ "Network troubleshooting", "OS troubleshooting" ], "hardSkills" : [ { "name" : "Network troubleshooting", "level" : "intermediate" }, { "name" : "OS troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Cloud Support, Troubleshooting, Customer Interaction", "majorSkillsList" : [ "Cloud Support", "Troubleshooting", "Customer Interaction" ], "coreResponsibilities" : "Solve customer cases via telephone, email, and web/live, Apply advanced troubleshooting techniques, Provide tailored solutions for customers, Drive customer interactions, Work with customers to dive deep into root, Coach/mentor new hires, Develop and present training, Partner with development teams on complex issues, Participate in new hiring, Write tools/scripts to help the team, Work with leadership on process improvement, Work with leadership on strategic initiatives", "teamCollaboration" : "Partner with development teams; Work with leadership", "domainKnowledge" : "Cloud computing; Application architectures; Integration approaches; Application best practices; Server best practices; Network best practices; AWS Sovereign Cloud; Generative AI", "domainList" : [ "cloud-computing", "application-architectures", "integration-approaches", "application-best-practices", "server-best-practices", "network-best-practices", "aws-sovereign-cloud", "generative-ai" ], "domainSpecificKnowledge" : [ "Cloud computing", "Application architectures", "Integration approaches", "Application best practices", "Server best practices", "Network best practices", "AWS Sovereign Cloud", "Generative AI" ], "communicationSkills" : "Oral communication; Written communication", "continuousLearning" : "Mentorship; Career growth", "innovationCreativity" : "Innovation", "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "specialRequirements" : "On-call responsibility, National of an EU member state", "qualificationsBasic" : "Fluency in German and English, Legal right to work in Germany, Experience in Linux OS and network troubleshooting, Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or related field OR equivalent 6+ months experience in a technical position", "qualificationsPreferred" : "Experience in Monitoring and/or troubleshooting of: OS Administration (Linux/Windows) and Network Essentials (DNS, TCP/IP), Experience in Databases, Experience in Big Data, Experience in Analytics, Experience in Security, Experience in Development languages (Python, Ruby, PHP, Java,. NET, C#, JavaScript), Experience in Storage, Experience in Content Delivery, Experience in DevOps, Experience in Windows, Experience in Linux, Experience in Networking", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS is set to introduce the inaugural European Sovereign Cloud (ESC), to spearhead this initiative, we are actively seeking support engineers in this space. Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team for ESC you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications in ESC. Proficiency in oral and written communication skills in German & English Language is a requirement. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/ Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization? If you fit the description, you might be the person we are looking for! We are a team that is passionate about cloud computing, and believe that world class support is critical to customer success. Eligibility requirements: * Fluency in written and spoken German and English is required. * Successful applicants must have the legal right to work in Germany * Amazon will provide relocation support for successful applicants relocating within the European Union. * This position involves On-call responsibility. Key job responsibilities First and foremost this is a customer support role – in The Cloud. On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better customer experience and compliance with global AWS standards, practices and policies. This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. A day in the life AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - Experience in Linux OS and network troubleshooting, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience in managing and troublshooting network - This role requires you to be a national of an EU member state - Excellent Oral/Written communication skill in the English and German language and a bachelor’s degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent 6 + months experience in a technical position Preferred Qualifications: - Experience in Monitoring and/or troubleshooting of: OS Administration (Linux/Windows) and Network Essentials (DNS, TCP/IP) - Experience in one of the following areas: Databases, Big Data, Analytics, Security, Development languages (Python, Ruby, PHP, Java, .NET, C#, JavaScript), Storage or Content Delivery, DevOps, Windows, Linux or Networking Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Cloud Support Engineer (German & English speaking) at AWS European Sovereign Cloud Development Center GmbH - M94. Skills: Cloud Support, Troubleshooting, Customer Interaction. Solve customer cases via telephone, email, and web/live. Apply advanced troubleshooting techniques", "postedDate" : "2026-06-13T03:12:52.909", "createdAt" : "2026-06-13T03:12:52.909", "lastUpdated" : "2026-06-15T01:37:38.665", "ingestTimestamp" : "2026-06-13T03:12:52.909", "mongoId" : "69cf3f042beec4dd3d934012", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10382375/apply", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Network troubleshooting", "OS troubleshooting", "Cloud Support", "Troubleshooting", "Customer Interaction", "Analytical skills", "Customer support", "Cloud computing", "Application architectures", "Integration approaches", "Application best practices", "Server best practices", "Network best practices", "AWS Sovereign Cloud", "Generative AI" ], "skillCount" : 15, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2c6b9774d8ee00a09136db", "title" : "Business Development Executive (German Speaking)", "company" : "Unispace", "industry" : "Real Estate", "salary" : { "min" : 45000.0, "max" : 60000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Business Development Executive in London, adjusted for the Real Estate industry and company size." }, "location" : "London, United Kingdom", "locations" : [ "London", "United Kingdom" ], "timestamp" : "2026-06-16T00:42:42.517", "fingerprint" : "64b5fb08a2bd14ab5726218625d614ff1781da80670237e3203dd570d508dbf6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/unispace/jobs/5978637004", "externalId" : "5978637004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Relationship building", "Pipeline management", "Market analysis" ], "hardSkillsList" : [ "Lead generation", "Appointment setting", "Cold calling", "Email outreach", "Networking", "Sales pipeline management", "Market research", "Client engagement strategy", "Lead reporting", "Pipeline optimization", "Sales cycle understanding", "Performance metrics" ], "hardSkills" : [ { "name" : "Lead generation", "level" : "intermediate" }, { "name" : "Appointment setting", "level" : "intermediate" }, { "name" : "Cold calling", "level" : "intermediate" }, { "name" : "Email outreach", "level" : "intermediate" }, { "name" : "Networking", "level" : "intermediate" }, { "name" : "Sales pipeline management", "level" : "intermediate" }, { "name" : "Market research", "level" : "intermediate" }, { "name" : "Client engagement strategy", "level" : "intermediate" }, { "name" : "Lead reporting", "level" : "intermediate" }, { "name" : "Pipeline optimization", "level" : "intermediate" }, { "name" : "Sales cycle understanding", "level" : "intermediate" }, { "name" : "Performance metrics", "level" : "intermediate" } ], "majorSkills" : "Business development, Lead generation, Client acquisition", "majorSkillsList" : [ "Business development", "Lead generation", "Client acquisition" ], "coreResponsibilities" : "Engage prospective clients, Identify new business opportunities, Qualify new business opportunities, Lead outreach initiatives, Introduce Unispace value proposition, Secure meetings for sales leaders, Build sales pipeline, Maintain sales pipeline, Nurture client interest, Develop client relationships, Research target markets, Analyze target markets, Uncover market trends, Identify key decision-makers, Identify potential client needs, Partner on client engagement strategies, Refine client engagement strategies, Track leads, Report leads, Track appointments, Report appointments, Track conversion metrics, Report conversion metrics, Collaborate with colleagues, Share market insights, Share strategies, Share opportunities, Contribute to lead analysis, Contribute to reporting, Contribute to pipeline optimization, Ensure client interactions reflect brand values, Contribute to positive culture, Build network of contacts", "teamCollaboration" : "Regional colleagues; Global colleagues; Sales teams; Marketing teams; Regional leadership", "domainKnowledge" : "Workplace projects; Life sciences projects", "domainList" : [ "workplace-projects", "life-sciences-projects" ], "domainSpecificKnowledge" : [ "Workplace projects", "Life sciences projects" ], "toolProficiency" : [ "CRM systems" ], "communicationSkills" : "Articulate value propositions", "outcomesObjectives" : "Achieve lead generation targets; Achieve appointment setting targets; Pipeline growth; Opportunity quality", "qualificationsBasic" : "1-3+ years client-facing experience, 1-3+ years business development experience, Proven lead generation success, Proven appointment setting success, Fluency in German, Proficiency in English", "qualificationsPreferred" : "B2B experience, Professional services experience, Commercial real estate experience, Design & build experience, Professional services sector experience", "workSiteFlexibility" : "Flexible", "rawDescription" : "At Unispace, we create spaces that empower people and businesses to thrive. We are a global design-build partner delivering workplace and life sciences projects for some of the world’s most innovative brands. With over 500 people across four continents, we bring together strategy, design, project management, and delivery into one seamless experience. Our integrated approach enables us to move with agility, solve complex challenges, and deliver meaningful outcomes for our clients. Our people are at the centre of everything we do. We foster a collaborative, inclusive culture that values curiosity, accountability, creativity, and continuous improvement. We believe diverse perspectives strengthen our teams and help us create better experiences for our clients and each other. At Unispace, you’ll have the opportunity to contribute to impactful projects, work alongside talented global teams, and grow your career in an environment that encourages innovation and new ideas. Why you’re here: You play a key role in driving Unispace’s growth by connecting with new clients and identifying opportunities that expand our reach across markets particularly within German-speaking regions and beyond. As a Business Development Executive for the eastern area of Europe, you’ll open doors to new relationships, initiate meaningful conversations, and generate opportunities that lead to inspiring workplace solutions across Germany, Austria, and Switzerland. Through your curiosity, communication skills, and drive, you’ll strengthen Unispace’s presence and contribute to our long term success. What you’re responsible for: • Proactively engage with prospective clients through outreach, networking, and strategic follow-up to identify and qualify new business opportunities in your appropriate region. • Lead outreach initiatives, including cold calling and email engagement, to introduce Unispace’s value proposition and secure meetings for senior sales leaders. • Build and maintain a high-quality sales pipeline, nurturing initial client interest and contributing to long-term relationship development. • Research and analyze target markets to uncover trends, key decision-makers, and potential client needs. • Partner with senior team members to develop and refine client engagement strategies for priority sectors and accounts. • Provide accurate tracking and reporting of leads, appointments, and conversion metrics to support business planning and forecasting. • Collaborate with regional and global colleagues to share insights, strategies, and opportunities that drive growth across markets. • Support data-driven decision-making by contributing to lead analysis, reporting, and pipeline optimization. • Ensure all client interactions reflect Unispace’s brand values, tone, and inclusive approach to partnership. • Actively contribute to a positive and collaborative culture, celebrating wins and sharing lessons learned to continuously improve. • Build a strong network of contacts across your selected region which can be leveraged for future business opportunities. How we’ll measure it: • Achievement of monthly and quarterly lead generation and appointment setting targets. • Consistent pipeline growth and quality of opportunities generated. • Conversion rate of leads to qualified meetings and business opportunities. • Positive feedback from internal stakeholders on collaboration, communication, and quality of leads. • Demonstrated contribution to market insights, trend identification, and strategic client mapping. • Engagement and teamwork across sales, marketing, and regional leadership teams. Your experience & skills: • 1-3+ years of experience in a client-facing or business development role, ideally in a B2B or professional services environment. • Proven success in lead generation and appointment setting through cold calling, email outreach, and networking. • Strong communication, negotiation, and relationship-building skills, with the ability to clearly articulate value propositions. • Highly motivated, proactive, and resilient, with a results-oriented mindset. • Strong organizational and time management skills, with the ability to manage multiple priorities and track progress effectively. • Data-driven approach to sales, familiar with CRM systems and pipeline management. • Understanding of the sales cycle and key performance indicators within business development. • Fluency in German and strong proficiency in English, both written and verbal, is essential. • Experience in the commercial real estate, design & build, or professional services sectors is a plus. • Collaborative team player who embraces diversity, inclusion, and continuous learning. What We Offer In return, you will receive a competitive salary and a generous benefits package, including a pension, paid holiday leave, and travel opportunities across our global offices. Unispace values its employees and offers extensive rewards and recognition, career development, and a focus on well-being. Join Us If you are passionate about joining Unispace and contributing to some of the world’s most recognisable commercial design projects, then please apply through our careers page. The statements in this job description are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. We encourage applications from individuals of all backgrounds and experiences and are committed to providing reasonable accommodations throughout the recruitment process and employment lifecycle where required by applicable law. Inclusion & Diversity At Unispace, we believe diverse perspectives strengthen our teams, our culture, and the work we deliver for our clients. We are committed to fostering an inclusive workplace where everyone is treated with respect and has the opportunity to thrive. Employment decisions are based on qualifications, merit, and business needs, in accordance with applicable local laws and regulations.", "summaryDescription" : "Business Development Executive (German Speaking) at Unispace. Skills: Business development, Lead generation, Client acquisition. Engage prospective clients. Identify new business opportunities", "postedDate" : "2026-06-14T19:09:11.618", "createdAt" : "2026-06-14T19:09:11.618", "lastUpdated" : "2026-06-16T00:42:42.517", "ingestTimestamp" : "2026-06-14T19:09:11.618", "mongoId" : "6a2c6b9774d8ee00a09136db", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Lead generation", "Appointment setting", "Cold calling", "Email outreach", "Networking", "Sales pipeline management", "Market research", "Client engagement strategy", "Lead reporting", "Pipeline optimization", "Sales cycle understanding", "Performance metrics", "Business development", "Client acquisition", "Relationship building", "Pipeline management", "Market analysis", "Workplace projects", "Life sciences projects", "CRM systems" ], "skillCount" : 20, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0ad2e61663d49372e3ce6b", "title" : "Cloud Support Engineer (German & English speaking)", "company" : "AWS European Sovereign Cloud Development Center GmbH", "industry" : "Administrative Support, Support Engineering, Cloud Computing", "salary" : { "min" : 58000.0, "max" : 78000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Cloud Support Engineer in Berlin, Germany, adjusted for the technology industry." }, "location" : "Berlin, Berlin, DEU", "locations" : [ "Berlin, Berlin, DEU" ], "timestamp" : "2026-06-15T02:09:44.345", "fingerprint" : "be4aab07a3a3c7a4998c6a81625b8b18ebaa3239054cb1413ac8257b12c0950d", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10394711/apply", "externalId" : "eaae006b-01c1-4bb4-a7e3-839295dbd16f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "state" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.5033790,13.3386522" } ], "locationText" : "Berlin, Berlin, Germany", "employmentType" : "FULL_TIME", "technicalSkills" : "Linux, UNIX, Windows, HTTP/s, TCP/IP, DNS, OSI model, Routing, Switching, Firewalls, LAN/WAN, Traceroute, iperf, dig, CURL, DevOps, Serverless, CI/CD, AI/ML, Storage, Networking, Databases", "professionalSkills" : [ "Cloud Ambassador", "Application architectures", "Integration approaches", "Best practices" ], "hardSkillsList" : [ "Systems administration", "Troubleshooting operating systems", "Troubleshooting networking" ], "hardSkills" : [ { "name" : "Systems administration", "level" : "intermediate" }, { "name" : "Troubleshooting operating systems", "level" : "intermediate" }, { "name" : "Troubleshooting networking", "level" : "intermediate" } ], "majorSkills" : "Cloud Support, Customer Support, Troubleshooting", "majorSkillsList" : [ "Cloud Support", "Customer Support", "Troubleshooting" ], "coreResponsibilities" : "Solve customer cases, Apply advanced troubleshooting techniques, Provide tailored solutions, Drive customer interactions, Work with customers to dive deep into root, Coach/mentor new hires, Develop training, Present training, Partner with development teams on complex issues, Partner with development teams on contact deflection initiatives, Participate in new hiring, Write tools to help the team, Write scripts to help the team, Work with leadership on process improvement, Work with leadership on strategic initiatives, Ensure better customer experience, Ensure compliance with global AWS standards, Ensure compliance with global AWS practices, Ensure compliance with global AWS policies", "teamCollaboration" : "Partner with development teams; Work with leadership", "domainKnowledge" : "Cloud computing; AWS Sovereign Cloud; Generative AI", "domainList" : [ "cloud-computing", "aws-sovereign-cloud", "generative-ai" ], "domainSpecificKnowledge" : [ "Cloud computing", "AWS Sovereign Cloud", "Generative AI" ], "communicationSkills" : "Oral communication; Written communication", "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "specialRequirements" : "Legal right to work in Germany, On-call responsibility, Work 5 days a week, Work on rotational basis, Work occasionally on weekends", "qualificationsBasic" : "Bachelor's degree in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field, Experience with systems administration on either Linux/UNIX or Windows operating systems, Excellent Oral/Written communication skill in the English and German language, National of an EU member state", "qualificationsPreferred" : "Experience in system administration, and troubleshooting any operating system (Linux and/or Windows), Troubleshooting networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related), Experience in DevOps, Experience in serverless, Experience in software development and design, Experience in CI/CD, Experience in AI/ML, Experience in Storage, Experience in Networking, Experience in Databases", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS is set to introduce the inaugural European Sovereign Cloud (ESC), to spearhead this initiative, we are actively seeking support engineers in this space. Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team for ESC you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications in ESC. Proficiency in oral and written communication skills in German & English Language is a requirement. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/ Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization? If you fit the description, you might be the person we are looking for! We are a team that is passionate about cloud computing, and believe that world class support is critical to customer success. Eligibility requirements: * Fluency in written and spoken German and English is required. * Successful applicants must have the legal right to work in Germany * Amazon will provide relocation support for successful applicants relocating within the European Union. * This position involves On-call responsibility. Key job responsibilities First and foremost this is a customer support role – in The Cloud. On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better customer experience and compliance with global AWS standards, practices and policies. This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. A day in the life AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Basic Qualifications: - Bachelor's degree in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field - Experience with systems administration on either Linux/UNIX or Windows operating systems - Excellent Oral/Written communication skill in the English and German language - This role requires you to be a national of an EU member state Preferred Qualifications: - Experience in system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related) - Experience in at least one of these technology areas: DevOps, serverless, software development and design, CI/CD, AI/ML, Storage, Networking or Databases Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Cloud Support Engineer (German & English speaking) at AWS European Sovereign Cloud Development Center GmbH. Skills: Cloud Support, Customer Support, Troubleshooting. Solve customer cases. Apply advanced troubleshooting techniques", "postedDate" : "2026-06-13T02:12:46.414", "createdAt" : "2026-06-13T02:12:46.414", "lastUpdated" : "2026-06-15T02:09:44.345", "ingestTimestamp" : "2026-06-13T02:12:46.414", "mongoId" : "6a0ad2e61663d49372e3ce6b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10394711/apply", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Systems administration", "Troubleshooting operating systems", "Troubleshooting networking", "Cloud Support", "Customer Support", "Troubleshooting", "Cloud Ambassador", "Application architectures", "Integration approaches", "Best practices", "Cloud computing", "AWS Sovereign Cloud", "Generative AI" ], "skillCount" : 13, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "69cf3f042beec4dd3d933ffc", "title" : "Cloud Support Associate (German & English speaking)", "company" : "AWS European Sovereign Cloud Development Center GmbH - M94", "industry" : "Operations, IT, Support Engineering, Cloud Computing", "salary" : { "min" : 38000.0, "max" : 48000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Cloud Support Associate in Berlin, Germany, adjusted for the technology industry and full-time employment." }, "location" : "Berlin, Berlin, DEU", "locations" : [ "Berlin, Berlin, DEU" ], "timestamp" : "2026-06-15T01:41:21.588", "fingerprint" : "7c45da1fa02bb563eee3a067da5300295f8109328ee6a5e08d5613522cf44307", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10382430/apply", "externalId" : "1f90b086-0773-49c6-8443-9d320f064d08", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "state" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.5033790,13.3386522" } ], "locationText" : "Berlin, Berlin, Germany", "employmentType" : "FULL_TIME", "technicalSkills" : "Python, Ruby, PHP, Java, .NET, C#, JavaScript, Linux, Windows, Networking, Databases, Big Data, Analytics, Security, Storage, Content Delivery, DevOps", "professionalSkills" : [ "Cloud Ambassador", "Application architectures", "Integration approaches", "Customer support" ], "hardSkillsList" : [ "OS Administration", "Network Essentials", "DNS", "TCP/IP" ], "hardSkills" : [ { "name" : "OS Administration", "level" : "intermediate" }, { "name" : "Network Essentials", "level" : "intermediate" }, { "name" : "DNS", "level" : "intermediate" }, { "name" : "TCP/IP", "level" : "intermediate" } ], "majorSkills" : "Cloud Support, AWS, Troubleshooting", "majorSkillsList" : [ "Cloud Support", "AWS", "Troubleshooting" ], "coreResponsibilities" : "Solve customer cases, Provide tailored solutions, Drive customer interactions, Work with customers, Dive deep into root cause, Coach new hires, Mentor new hires, Develop training, Present training, Partner with development teams, Participate in hiring, Write tools, Write scripts, Work with leadership, Improve processes, Ensure customer experience, Ensure compliance", "teamCollaboration" : "Partner with development teams; Work with leadership", "domainKnowledge" : "Cloud computing; AWS Sovereign Cloud; Generative AI; Application architectures; Integration approaches; Best practices for applications; Best practices for servers; Best practices for networks", "domainList" : [ "cloud-computing", "aws-sovereign-cloud", "generative-ai", "application-architectures", "integration-approaches", "best-practices-for-applications", "best-practices-for-servers", "best-practices-for-networks" ], "domainSpecificKnowledge" : [ "Cloud computing", "AWS Sovereign Cloud", "Generative AI", "Application architectures", "Integration approaches", "Best practices for applications", "Best practices for servers", "Best practices for networks" ], "communicationSkills" : "Oral communication; Written communication", "innovationCreativity" : "Innovating", "problemSolvingSkills" : "Troubleshooting techniques; Root cause analysis", "specialRequirements" : "On-call responsibility, Legal right to work in Germany, Rotational basis work", "qualificationsBasic" : "Bachelor's or Master's degree in information science, information technology, data science, computer science, engineering, mathematics, physics, or a related field or equivalent experience, National of an EU member state, Excellent Oral/Written communication skill in the English and German language, Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent 6 + months experience in a technical position", "qualificationsPreferred" : "Experience in Monitoring and/or troubleshooting of: OS Administration (Linux/Windows) and Network Essentials (DNS, TCP/IP), Experience in Databases, Experience in Big Data, Experience in Analytics, Experience in Security, Experience in Development languages (Python, Ruby, PHP, Java,. NET, C#, JavaScript), Experience in Storage, Experience in Content Delivery, Experience in DevOps, Experience in Windows, Experience in Linux, Experience in Networking", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS is set to introduce the inaugural European Sovereign Cloud (ESC), to spearhead this initiative, we are actively seeking support engineers in this space. Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team for ESC you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications in ESC. Proficiency in oral and written communication skills in German & English Language is a requirement. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/ Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization? If you fit the description, you might be the person we are looking for! We are a team that is passionate about cloud computing, and believe that world class support is critical to customer success. Eligibility requirements: * Fluency in written and spoken German and English is required. * Successful applicants must have the legal right to work in Germany * Amazon will provide relocation support for successful applicants relocating within the European Union. * This position involves On-call responsibility. Key job responsibilities First and foremost this is a customer support role – in The Cloud. On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better customer experience and compliance with global AWS standards, practices and policies. This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. A day in the life AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - Bachelor's or Master's degree in information science, information technology, data science, computer science, engineering, mathematics, physics, or a related field or equivalent experience - This role requires you to be a national of an EU member state - Excellent Oral/Written communication skill in the English and German language and a bachelor’s degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent 6 + months experience in a technical position Preferred Qualifications: - Experience in Monitoring and/or troubleshooting of: OS Administration (Linux/Windows) and Network Essentials (DNS, TCP/IP) - Experience in one of the following areas: Databases, Big Data, Analytics, Security, Development languages (Python, Ruby, PHP, Java, .NET, C#, JavaScript), Storage or Content Delivery, DevOps, Windows, Linux or Networking Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Cloud Support Associate (German & English speaking) at AWS European Sovereign Cloud Development Center GmbH - M94. Skills: Cloud Support, AWS, Troubleshooting. Solve customer cases. Provide tailored solutions", "postedDate" : "2026-06-13T01:24:10.798", "createdAt" : "2026-06-13T01:24:10.798", "lastUpdated" : "2026-06-15T01:41:21.588", "ingestTimestamp" : "2026-06-13T01:24:10.798", "mongoId" : "69cf3f042beec4dd3d933ffc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10382430/apply", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "OS Administration", "Network Essentials", "DNS", "TCP/IP", "Cloud Support", "AWS", "Troubleshooting", "Cloud Ambassador", "Application architectures", "Integration approaches", "Customer support", "Cloud computing", "AWS Sovereign Cloud", "Generative AI", "Best practices for applications", "Best practices for servers", "Best practices for networks" ], "skillCount" : 17, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2ca64474d8ee00a09ba72a", "title" : "Customer Support Executive with German (Onboarding)", "company" : "Tide", "industry" : "FinTech", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Support Executive in Sofia, Bulgaria, adjusted for the FinTech industry." }, "location" : "Sofia", "locations" : [ "Sofia" ], "timestamp" : "2026-06-15T09:39:01.499", "fingerprint" : "f464c8c3d1b901eff8c3c9798d6c539c0f7375db3dfe805e1bf44179e0ae7029", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tide/jobs/7766788003", "externalId" : "7766788003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "professionalSkills" : [ "Sales skills", "Upselling" ], "hardSkillsList" : [ "Revenue generation" ], "softSkillsList" : [ "Member first mentality", "Conscientious" ], "hardSkills" : [ { "name" : "Revenue generation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Member first mentality" }, { "name" : "Conscientious" } ], "majorSkills" : "German language, Sales, Customer support", "majorSkillsList" : [ "German language", "Sales", "Customer support" ], "coreResponsibilities" : "Call potential members, Follow up with leads, Guide through onboarding, Walk through signup process, Answer questions, Highlight Tide's benefits, Convert leads to members, Build rapport with members, Identify upsell opportunities, Work with KYC team, Ensure correct documentation, Troubleshoot issues, Upsell Tide products", "teamCollaboration" : "Collaborate with marketing; Collaborate with product; Collaborate with KYC Teams", "domainKnowledge" : "Compliance; KYC; AML; FinTech", "domainList" : [ "compliance", "kyc", "aml", "fintech" ], "domainSpecificKnowledge" : [ "Compliance", "KYC", "AML", "FinTech" ], "toolProficiency" : [ "Zendesk", "Predictive dialer" ], "communicationSkills" : "Persuasion skills", "continuousLearning" : "Personal L&D budget", "problemSolvingSkills" : "Troubleshoot issues", "outcomesObjectives" : "Convert leads to members; Upsell relatable products", "qualificationsBasic" : "Native-level German proficiency, Customer service experience, Telesales experience, Target-driven, Adaptable to change, Technically-minded", "qualificationsPreferred" : "Knowledge of compliance, Knowledge of KYC, Knowledge of AML, FinTech experience, Experience with Zendesk, Experience with Predictive dialer", "workSiteFlexibility" : "Flexible", "rawDescription" : "ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg About the team The Onboarding Team is a front-line team, looking to convert as many prospective/cold leads into becoming a Tide Member and taking advantage of many Tide products during their Onboarding period. We collaborate with marketing, product and the KYC Teams to ensure a seamless Onboarding experience for prospective members, providing key insights to all stakeholders. About the role As a Customer Support Executive with German (Onboarding), you will act as a key liaison between Tide and potential members, ensuring they see the value of joining a leading fintech company. Your role combines excellent customer service with strong sales skills to convert leads into full Tide members. Why? Tide is growing, and with that comes a high level of interest. So much so that there’s not enough time to convert each interest into a new Tide member – so this is where you come in! As a Customer Support Executive with German (Onboarding) you will: Call potential members that have downloaded the Tide app but sometimes, as life gets in the way, they have not signed up. Your job is to follow up with them and guide them through the onboarding process Walk potential members through our signup process, answer their questions and use your persuasion skills to highlight Tide's unique benefits and convert them into full-fledged Tide Members! Build rapport with our prospective members to identify areas to upsell relatable Tide products. Work with the KYC team to ensure that the members have provided all the correct documentation and will troubleshoot any issues that come their way. For this reason, you’ll need to be technically-minded. As we grow rapidly and new products introduced to our member base, your aim is to utilize your upselling skills to offer a range of Tide Products to our prospective leads. What we are looking for Native-level proficiency in spoken and written German Previous customer service or telesales experience Focused on revenue and can up-sell to our prospective members A self-starter that is target-driven Comfortable with adapting to constant change and shifting priorities Member first mentality Self-motivated and conscientious, wanting to make a real difference to the business Ideally some knowledge of compliance, KYC, AML, and associated regulations or previous FinTech experience You may also have experience of using Zendesk or similar and Predictive (or power) dialer What you’ll get in return: Salary €17,600.00 - €19,800.00 gross annual 25 days paid annual leave 3 paid days off for volunteering or L&D activities Extended maternity and paternity leave covered by the company Personal L&D budget in the amount of 1000 BGN per year Additional health & dental insurance Mental wellbeing platform Fully covered Multisports card Food vouchers Snacks, light food, drinks in the office WFH equipment allowance Flexible working from home Sabbatical Leave Tidean Ways of Working At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-BK #LI-Hybrid #LI-Remote TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: Tide does not charge any fees at any stage of the recruitment process. All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. Communication from Tide will only come from an official @tide.co email address. Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.", "summaryDescription" : "Customer Support Executive with German (Onboarding) at Tide. Skills: German language, Sales, Customer support. Call potential members. Follow up with leads", "postedDate" : "2026-06-14T02:59:03.182", "createdAt" : "2026-06-14T02:59:03.182", "lastUpdated" : "2026-06-15T09:39:01.499", "ingestTimestamp" : "2026-06-14T02:59:03.182", "mongoId" : "6a2ca64474d8ee00a09ba72a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Revenue generation", "Member first mentality", "Conscientious", "German language", "Sales", "Customer support", "Sales skills", "Upselling", "Compliance", "KYC", "AML", "FinTech", "Zendesk", "Predictive dialer" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c92fc74d8ee00a0987029", "title" : "Customer Support Executive with German (Onboarding)", "company" : "Tide", "industry" : "FinTech", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Support Executive in Sofia, Bulgaria, adjusted for the FinTech industry." }, "location" : "Sofia", "locations" : [ "Sofia" ], "timestamp" : "2026-06-15T12:33:50.555", "fingerprint" : "363b3590a8c759cc0ca2f29dc188eee2977c77ed56046f751f38d601ea49dff2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tide/jobs/7766788003", "externalId" : "7766788003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "professionalSkills" : [ "Sales skills", "Upselling" ], "hardSkillsList" : [ "Revenue generation" ], "softSkillsList" : [ "Member first mentality", "Conscientious" ], "hardSkills" : [ { "name" : "Revenue generation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Member first mentality" }, { "name" : "Conscientious" } ], "majorSkills" : "German language, Sales, Customer support", "majorSkillsList" : [ "German language", "Sales", "Customer support" ], "coreResponsibilities" : "Call potential members, Follow up with leads, Guide through onboarding, Answer questions, Highlight Tide's benefits, Convert leads to members, Build rapport with members, Identify upsell opportunities, Work with KYC team, Ensure correct documentation, Troubleshoot issues, Upsell Tide products", "teamCollaboration" : "Collaborate with marketing; Collaborate with product; Collaborate with KYC Teams", "domainKnowledge" : "Compliance; KYC; AML; FinTech", "domainList" : [ "compliance", "kyc", "aml", "fintech" ], "domainSpecificKnowledge" : [ "Compliance", "KYC", "AML", "FinTech" ], "toolProficiency" : [ "Zendesk", "Predictive dialer" ], "communicationSkills" : "Persuasion skills", "continuousLearning" : "Personal L&D budget", "problemSolvingSkills" : "Troubleshoot issues", "outcomesObjectives" : "Convert leads to members; Upsell relatable Tide products; Offer range of Tide Products", "qualificationsBasic" : "Native-level German proficiency, Customer service experience, Telesales experience, Target-driven, Adaptable to change, Technically-minded", "qualificationsPreferred" : "Knowledge of compliance, Knowledge of KYC, Knowledge of AML, FinTech experience, Experience with Zendesk, Experience with Predictive dialer", "workSiteFlexibility" : "Flexible", "rawDescription" : "ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg About the team The Onboarding Team is a front-line team, looking to convert as many prospective/cold leads into becoming a Tide Member and taking advantage of many Tide products during their Onboarding period. We collaborate with marketing, product and the KYC Teams to ensure a seamless Onboarding experience for prospective members, providing key insights to all stakeholders. About the role As a Customer Support Executive with German (Onboarding), you will act as a key liaison between Tide and potential members, ensuring they see the value of joining a leading fintech company. Your role combines excellent customer service with strong sales skills to convert leads into full Tide members. Why? Tide is growing, and with that comes a high level of interest. So much so that there’s not enough time to convert each interest into a new Tide member – so this is where you come in! As a Customer Support Executive with German (Onboarding) you will: Call potential members that have downloaded the Tide app but sometimes, as life gets in the way, they have not signed up. Your job is to follow up with them and guide them through the onboarding process Walk potential members through our signup process, answer their questions and use your persuasion skills to highlight Tide's unique benefits and convert them into full-fledged Tide Members! Build rapport with our prospective members to identify areas to upsell relatable Tide products. Work with the KYC team to ensure that the members have provided all the correct documentation and will troubleshoot any issues that come their way. For this reason, you’ll need to be technically-minded. As we grow rapidly and new products introduced to our member base, your aim is to utilize your upselling skills to offer a range of Tide Products to our prospective leads. What we are looking for Native-level proficiency in spoken and written German Previous customer service or telesales experience Focused on revenue and can up-sell to our prospective members A self-starter that is target-driven Comfortable with adapting to constant change and shifting priorities Member first mentality Self-motivated and conscientious, wanting to make a real difference to the business Ideally some knowledge of compliance, KYC, AML, and associated regulations or previous FinTech experience You may also have experience of using Zendesk or similar and Predictive (or power) dialer What you’ll get in return: Salary €17,600.00 - €19,800.00 gross annual 25 days paid annual leave 3 paid days off for volunteering or L&D activities Extended maternity and paternity leave covered by the company Personal L&D budget in the amount of 1000 BGN per year Additional health & dental insurance Mental wellbeing platform Fully covered Multisports card Food vouchers Snacks, light food, drinks in the office WFH equipment allowance Flexible working from home Sabbatical Leave Tidean Ways of Working At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-BK #LI-Hybrid #LI-Remote TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: Tide does not charge any fees at any stage of the recruitment process. All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. Communication from Tide will only come from an official @tide.co email address. Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.", "summaryDescription" : "Customer Support Executive with German (Onboarding) at Tide. Skills: German language, Sales, Customer support. Call potential members. Follow up with leads", "postedDate" : "2026-06-13T22:35:58.695", "createdAt" : "2026-06-13T22:35:58.695", "lastUpdated" : "2026-06-15T12:33:50.555", "ingestTimestamp" : "2026-06-13T22:35:58.695", "mongoId" : "6a2c92fc74d8ee00a0987029", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Revenue generation", "Member first mentality", "Conscientious", "German language", "Sales", "Customer support", "Sales skills", "Upselling", "Compliance", "KYC", "AML", "FinTech", "Zendesk", "Predictive dialer" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a161fff58b93c861e91bc1b", "title" : "Customer Service - Level 1 Agent (English & German - speaking)", "company" : "Alphanumeric Systems", "industry" : "Pharma", "salary" : { "min" : 21500.0, "max" : 27500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level customer service roles in Portugal, adjusted for remote work and the pharma industry." }, "location" : "Portugal", "locations" : [ "Portugal" ], "timestamp" : "2026-06-15T09:10:53.252", "fingerprint" : "79fb11cc3c1e6d222e8a4633efa590bc8730b00ae16e2d5bd8ff9f50bd4cf734", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://alphanumeric-systems.breezy.hr/p/2f747cee4ce701-customer-service-level-1-agent-english-german--speaking---remote-based-in-portugal---permanent-project", "externalId" : "2f747cee4ce701", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Portugal", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Portugal", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Support customers in healthcare, Provide customer service", "domainKnowledge" : "Healthcare; Life Sciences", "domainList" : [ "healthcare", "life-sciences" ], "domainSpecificKnowledge" : [ "Healthcare", "Life Sciences" ], "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Make a Difference in Healthcare and Life Sciences:Alphanumeric is hiring a (English & German - speaking) Customer Service - Level 1 Agent (Remote based in Portugal - permanent project) to work supporting one of the biggest Pharma companies in the world. We", "summaryDescription" : "Customer Service - Level 1 Agent (English & German - speaking) at Alphanumeric Systems. Support customers in healthcare. Provide customer service", "createdAt" : "2026-06-14T05:39:45.669", "lastUpdated" : "2026-06-15T09:10:53.252", "ingestTimestamp" : "2026-06-14T05:39:45.669", "mongoId" : "6a161fff58b93c861e91bc1b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Healthcare", "Life Sciences" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca43a74d8ee00a09b0d10", "title" : "Talent Acquisition - Working Student (German Speaking)", "company" : "Picnic", "industry" : "Logistics", "salary" : { "min" : 16.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Amsterdam, North Holland, Netherlands", "locations" : [ "Amsterdam", "North Holland", "Netherlands" ], "timestamp" : "2026-06-16T04:44:39.409", "fingerprint" : "bee039895636bd66f4ee38b6323b04ec0d524f6668fa533deb8290efa30c509f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://jobs.picnic.app/nl/vacancies?gh_jid=7446787", "externalId" : "7446787", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Amsterdam", "state" : "North Holland", "country" : "Netherlands", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.3730796,4.8924534" } ], "locationText" : "Amsterdam, North Holland, Netherlands", "employmentType" : "PART_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Talent management", "Recruitment initiatives", "Talent pipelines", "Recruitment processes" ], "hardSkillsList" : [ "Active sourcing", "LinkedIn Search" ], "hardSkills" : [ { "name" : "Active sourcing", "level" : "intermediate" }, { "name" : "LinkedIn Search", "level" : "intermediate" } ], "majorSkills" : "Talent acquisition, Recruitment, Sourcing", "majorSkillsList" : [ "Talent acquisition", "Recruitment", "Sourcing" ], "coreResponsibilities" : "Support Recruitment team with events, Support Recruitment team with sourcing, Support Recruitment team with recruitment initiatives, Work closely with recruiters, Work closely with internal teams, Understand specific requirements for open positions, Actively look for potential candidates using LinkedIn Search, Approach potential candidates, Support team with creative strategies, Build talent pipelines, Bring fresh ideas, Provide valuable input to enhance talent pipeline processes, Provide valuable input to improve recruitment outcomes", "teamCollaboration" : "With recruiters; With internal teams", "domainKnowledge" : "Talent acquisition", "domainList" : [ "talent-acquisition" ], "domainSpecificKnowledge" : [ "Talent acquisition" ], "toolProficiency" : [ "Greenhouse ATS" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Picnic Tech Academy; Lunch & Learn sessions; Tailored soft skills training; Professional weekly language courses", "qualificationsBasic" : "Pursuing studies in Psychology, HRM, Business Administration or similar, Prior internships or working-student experience in active sourcing or recruiting, Excellent verbal and written communication skills in English and German", "qualificationsPreferred" : "Familiar with Greenhouse ATS, Curious to learn Greenhouse ATS", "workSiteFlexibility" : "Flexible", "rawDescription" : "In a nutshell Our Recruitment team plays a crucial role in finding top talent worldwide and persuading them to join Picnic. If you have excellent communication skills, thrive on identifying the right profiles, and know how to get candidates excited about unique challenges, we want to hear from you! Understanding the profiles we seek is key, as finding the right people is vital to our success. As a working student, you get the opportunity to join our Recruitment team - helping with events, sourcing, and recruitment initiatives! We are looking for someone who can support our team for at least 16-20 hours a week (the more the merrier). Tricks of the trade Collaboration: You'll work closely with our recruiters and various internal teams to understand the specific requirements for open positions Sourcing: Using LinkedIn Search and other search techniques, you'll actively look for potential candidates and approach them to explore opportunities at Picnic Strategy: You'll support the team with creative strategies that help build the talent pipelines with unique talent Innovation: You'll bring fresh ideas and provide valuable input to enhance our talent pipeline processes and improve overall recruitment outcomes For example, every year at Picnic we organize a Business Course event for potential Analyst candidates (see video here). In 2026, it could be YOU the one recruiting for it, together with the support of our Analytics Recruitment team. Your superpowers You are currently pursuing studies in Psychology, HRM, Business Administration or similar fields You have prior internships or working-student experience in active sourcing or recruiting You are ambitious and dare to generate and share cool ideas all the time Excellent verbal and written communication skills in English and German You are a team player with strong organizational skills and attention to detail At Picnic, we use Greenhouse as our ATS. It's great if you're familiar with it or if you're curious to learn! Picnic Perks \uD83D\uDE80Every expert was once a beginner! You’ll get plenty of opportunities to challenge yourself and grow, including the Picnic Tech Academy, Lunch & Learn sessions, and tailored soft skills training. We also offer free professional weekly language courses. \uD83C\uDF0DMake a difference You’ll work in an awesome startup environment with the freedom to drive your own projects and create a visible impact. Our fully electric vehicles and sustainable business model mean you’ll also be contributing to making the world a better place! \uD83E\uDD1DTeamwork makes the dream work With more than 80 nationalities across 3 countries, you’ll be part of a diverse company with plenty of cool stuff to get involved with, from board game evenings to after-work drinks to our company ski trip and more! \uD83E\uDD57Fresh Lunch, coffee, and snacks Our offices are equipped with fully-fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up. \uD83D\uDCAAStay healthy Mental health is important. As well as having the option to speak with Picnic colleagues who act as confidential advisors, our collaboration with OpenUp gives you easy access to professional psychologists, along with workshops and materials. There are plenty of sports communities and events to get involved with, from tennis to yoga to climbing! \uD83D\uDCB0Attractive package You’ll receive a gross hourly wage of €16, along with a laptop and phone to support your work. Travel costs can also be reimbursed, depending on your location.", "summaryDescription" : "Talent Acquisition - Working Student (German Speaking) at Picnic. Skills: Talent acquisition, Recruitment, Sourcing. Support Recruitment team with events. Support Recruitment team with sourcing", "postedDate" : "2026-06-14T21:48:55.818", "createdAt" : "2026-06-14T21:48:55.818", "lastUpdated" : "2026-06-16T04:44:39.409", "ingestTimestamp" : "2026-06-14T21:48:55.818", "mongoId" : "6a2ca43a74d8ee00a09b0d10", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Active sourcing", "LinkedIn Search", "Talent acquisition", "Recruitment", "Sourcing", "Talent management", "Recruitment initiatives", "Talent pipelines", "Recruitment processes", "Greenhouse ATS" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c7ef674d8ee00a095432f", "title" : "Strategic Account Executive - DACH (German Speaking)", "company" : "Fourthline", "industry" : "FinTech", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Strategic Account Executive in Amsterdam, Netherlands, adjusted for the FinTech industry and remote work." }, "location" : "Amsterdam, North Holland, Netherlands", "locations" : [ "Amsterdam", "North Holland", "Netherlands" ], "timestamp" : "2026-06-16T02:14:26.263", "fingerprint" : "b7ef25950812ef4155add5c10e7b7da4bc5b60d97955a0492107be8602c602ea", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/fourthline/jobs/4738726101", "externalId" : "4738726101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Amsterdam", "state" : "North Holland", "country" : "Netherlands", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.3730796,4.8924534" }, { "country" : "Germany", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Amsterdam, North Holland, Netherlands; Germany", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Deal closure", "Pipeline generation", "Account management", "Stakeholder management" ], "hardSkillsList" : [ "MEDDPICC methodology", "Prospecting", "Forecasting" ], "hardSkills" : [ { "name" : "MEDDPICC methodology", "level" : "intermediate" }, { "name" : "Prospecting", "level" : "intermediate" }, { "name" : "Forecasting", "level" : "intermediate" } ], "majorSkills" : "Enterprise sales, Account executive, DACH market", "majorSkillsList" : [ "Enterprise sales", "Account executive", "DACH market" ], "coreResponsibilities" : "Own and close enterprise opportunities in Germany, Austria,, Build your own pipeline, Work marketing leads, Qualify and advance deals using MEDDPICC, Quantify business value and impact in € for, Identify and engage the budget holder early, Capture technical, commercial, and security requirements, Map steps, people, and procurement timelines, Work with legal/procurement to keep the deal on, Run discovery that ties the problem to our, Develop and coach an internal sponsor, Position us clearly vs. alternatives, Multi-thread accounts across business, IT, security, and procurement, Forecast accurately in CRM, Partner with SE, CS, and Marketing on account", "teamCollaboration" : "Partner with SE, CS, and Marketing", "domainKnowledge" : "Financial services; B2B tech; SaaS technology; Banking; Neobanks; Online brokers; Crypto exchanges; Insurers", "domainList" : [ "financial-services", "b2b-tech", "saas-technology", "banking", "neobanks", "online-brokers", "crypto-exchanges", "insurers" ], "domainSpecificKnowledge" : [ "Financial services", "B2B tech", "SaaS technology", "Banking", "Neobanks", "Online brokers", "Crypto exchanges", "Insurers" ], "toolProficiency" : [ "Hubspot" ], "communicationSkills" : "Verbal communication; Written communication; Presentation abilities", "problemSolvingSkills" : "Analytical skills; Utilizing data; Identify opportunities; Assess risks; Resolve deal-related issues", "specialRequirements" : "Monthly travel to Amsterdam office, 4 days in office/with clients", "outcomesObjectives" : "Close 6–7 figure opportunities; Close 6–7 figure deals", "qualificationsBasic" : "5–10 years enterprise/Tier 1 banking/Fintechs in B2B tech or SaaS, Native German and English, Network in Financial services, Track record of closing 6–7+ figure deals with DACH enterprises, Hands-on experience with MEDDPICC, Stakeholder management across business, IT, and C-level", "qualificationsPreferred" : "Solid understanding of (SaaS) technology & Product mindset, Agile and adaptable to working in a fast-paced environment", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "At Fourthline, our mission is to fight financial crime. We help protect the global financial system by verifying millions of identities for banks, neobanks, online brokers, crypto exchanges, and insurers like N26, Trade Republic, flatexDEGIRO, Nationale Nederlanden, Qonto, Shine, Solarisbank, and more. Having started our journey in January 2018, we're incredibly proud to count around 250 employees between our Amsterdam and Barcelona offices with over 50 nationalities. About the role We’re doubling down in DACH and need a Strategic AE who can run complex, multi-threaded deals using a structured methodology (MEDDPICC). You will own the full cycle: from self-generated pipeline to closing 6–7 figure opportunities with German-speaking enterprises. This role is based in Amsterdam. We will consider remote applications based in Germany that are happy to travel to our Amsterdam office on a monthly basis. Responsibilities Own and close enterprise opportunities in Germany, Austria, and Switzerland. Build your own pipeline (outbound, events) and work marketing leads. Qualify and advance deals using MEDDPICC, making sure every stage is covered: Metrics: Quantify business value and impact in € for the customer. Economic Buyer: Identify and engage the budget holder early, in German. Decision Criteria: Capture technical, commercial, and security requirements. Decision Process: Map steps, people, and procurement timelines. Paper Process: Work with legal/procurement to keep the deal on track. Identify Pain: Run discovery that ties the problem to our solution. Champion: Develop and coach an internal sponsor. Competition: Position us clearly vs. alternatives. Multi-thread accounts across business, IT, security, and procurement. Forecast accurately in CRM (Hubspot) based on MEDDPICC hygiene. Partner with SE, CS, and Marketing on account plans for strategic logos. Requirements 5–10 years of enterprise / Tier 1 banking / (large) Fintechs in B2B tech or SaaS. Native German and strong English. Network in Financial services. Visible track record of closing 6–7+ figure deals with DACH enterprises. Exceptionally strong analytical skills, utilizing data to drive outcomes, identify opportunities, and assess risks, with a proven ability to resolve deal-related issues. Excellent verbal and written communication skills, coupled with outstanding presentation abilities. Solid understanding of (SaaS) technology & Product mindset. Agile and adaptable to working in a fast-paced environment. Hands-on experience with MEDDPICC (you can walk through a deal and show the gaps). Comfortable prospecting (LinkedIn, cold outreach, events) — you don’t wait for leads. Strong stakeholder management across business, IT, and C-level. Based at our HQ in Amsterdam or remote in Germany with monthly trips to our HQ in Amsterdam. What we offer Competitive base + commission (enterprise OTE). Great reference logos to work with in the DACH market. Support from SEs, with full ownership of your territory on medium / large deals. Modern tooling and travel budget in DACH. You will get the chance to work at and add value to an international and rapidly growing scale-up that works with leading names in Banking, FinTech, Crypto, and trading platforms. 4 days in office/with clients for this role. At Fourthline, we believe diversity enriches our culture and inspires you to do your best work. We value your unique talents and perspectives, welcoming them into a safe and inclusive working environment, to ultimately deliver the best products to our customers and society. You're welcome here. Fourthline is for everyone. Our hiring process is designed to be equal, fair, and transparent. We welcome people from all backgrounds, ethnicities, genders, sexual orientations, ages, abilities, religions, and experiences in life. If you're excited about this role, but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.", "summaryDescription" : "Strategic Account Executive - DACH (German Speaking) at Fourthline. Skills: Enterprise sales, Account executive, DACH market. Own and close enterprise opportunities in Germany, Austria,. Build your own pipeline", "postedDate" : "2026-06-14T20:44:00.723", "createdAt" : "2026-06-14T20:44:00.723", "lastUpdated" : "2026-06-16T02:14:26.263", "ingestTimestamp" : "2026-06-14T20:44:00.723", "mongoId" : "6a2c7ef674d8ee00a095432f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "MEDDPICC methodology", "Prospecting", "Forecasting", "Enterprise sales", "Account executive", "DACH market", "Deal closure", "Pipeline generation", "Account management", "Stakeholder management", "Financial services", "B2B tech", "SaaS technology", "Banking", "Neobanks", "Online brokers", "Crypto exchanges", "Insurers", "Hubspot" ], "skillCount" : 19, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c5de974d8ee00a08df792", "title" : "Greek Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 20000.0, "max" : 26000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Customer Service Agent in Piraeus, Greece, with adjustments for the outsourced services industry and the specific company." }, "location" : "Piraeus, Attica, Greece", "locations" : [ "Piraeus, Attica, Greece" ], "timestamp" : "2026-06-15T01:39:25.176", "fingerprint" : "08c2a8066b06ab6ee9281573ab48f60c84a7b794a24bd54e6609cf638801204b", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/5D7A217E83/apply", "externalId" : "5D7A217E83", "industryFunction" : { }, "locationPoint" : "37.94203,23.64619", "structuredLocations" : [ { "city" : "Piraeus", "state" : "Attica", "country" : "Greece", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "37.9431594,23.6470593" } ], "locationText" : "Piraeus, Attica, Greece", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Handle customer inquiries, Provide support in Greek, Offer accurate information, Resolve customer complaints, Maintain detailed records, Work collaboratively with internal teams, Stay informed about company updates", "teamCollaboration" : "internal teams", "toolProficiency" : [ "CRM systems" ], "continuousLearning" : "Fully Paid Training", "problemSolvingSkills" : "problem-solving skills", "specialRequirements" : "relocation costs covered", "outcomesObjectives" : "improve service quality; customer satisfaction", "qualificationsBasic" : "Fluency in Greek, Proficiency in CRM systems, Proficiency in standard office software, Willingness to relocate to Bulgaria", "qualificationsPreferred" : "English proficiency, Previous customer service experience", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is excited to offer a position for a Greek Speaking Customer Service Agent to work in Bulgaria with the benefit of paid relocation. Join our dynamic team and provide outstanding support to Greek-speaking customers, ensuring their needs and inquiries are addressed promptly and efficiently. ### Responsibilities * Handle customer inquiries and provide support in Greek through phone, email, and chat. * Offer accurate information on products, services, and customer accounts. * Resolve customer complaints and issues with professionalism and empathy. * Maintain detailed records of customer interactions within the CRM system. * Work collaboratively with internal teams to improve service quality and customer satisfaction. * Stay informed about company updates, products, and industry trends to provide accurate assistance. **Requirements** * Fluency in Greek (written and spoken) is essential; English proficiency is a plus. * Previous customer service experience is preferred. * Strong communication and problem-solving skills. * Ability to manage challenging situations calmly and efficiently. * Proficiency in CRM systems and standard office software. * Motivated and able to work independently and within a team. * Willingness to relocate to Bulgaria, with relocation costs covered by the company. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. 1500 Euro Signing Bonus 4. Relocation Package 5. Fully Paid Training 6. Health Insurance 7. And Much More...", "summaryDescription" : "Greek Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation at Mercier Consultancy Group. Handle customer inquiries. Provide support in Greek", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-12T22:55:23.662", "lastUpdated" : "2026-06-15T01:39:25.176", "ingestTimestamp" : "2026-06-12T22:55:23.662", "mongoId" : "6a2c5de974d8ee00a08df792", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/5D7A217E83", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "CRM systems" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c5deb74d8ee00a08df866", "title" : "Spanish Speaking Customer Service Agent - Work In Greece - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 22000.0, "max" : 28000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Mid-level Spanish Speaking Customer Service Agent in Greece, with adjustments for the specified role and location." }, "location" : "Seville, Andalusia, Spain", "locations" : [ "Seville, Andalusia, Spain" ], "timestamp" : "2026-06-14T22:36:50.155", "fingerprint" : "bbe9fd3314a25b0def7bdb789ede764d0b5a1a17fea26824cf3959172a8c32d7", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/1B9925EDE9/apply", "externalId" : "1B9925EDE9", "industryFunction" : { }, "locationPoint" : "37.38283,-5.97317", "structuredLocations" : [ { "country" : "Greece", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Greece", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to customer inquiries, Assist customers with product information, Process orders, Resolve customer issues, Handle customer complaints, Document customer interactions, Collaborate with internal teams, Stay updated on products", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM systems" ], "documentationSkills" : "Document customer interactions", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Willingness to relocate to Greece", "outcomesObjectives" : "Achieve high satisfaction levels", "qualificationsBasic" : "Fluency in Spanish, Customer service experience", "qualificationsPreferred" : "Proficiency in English, Previous customer service experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy MD is pleased to offer a rewarding opportunity for a Spanish Speaking Customer Service Agent to work in Greece, with paid relocation support provided. In this role, you will be a vital point of contact for Spanish-speaking customers, ensuring their inquiries are addressed promptly and effectively, providing excellent service and support. ### Responsibilities * Respond to customer inquiries via phone, email, and chat in Spanish, ensuring clarity and professionalism. * Assist customers with product information, order processing, and issue resolution. * Handle customer complaints tactfully, aiming to achieve high satisfaction levels. * Accurately document all customer interactions within the CRM system for quality control. * Collaborate with internal teams to resolve complex customer issues and improve service standards. * Stay updated on company products, policies, and services to provide accurate information. **Requirements** * Fluency in Spanish (both written and spoken); proficiency in English is advantageous. * Previous experience in customer service roles is preferred. * Excellent communication and interpersonal skills with a customer-centric approach. * Strong problem-solving skills and the ability to work efficiently under pressure. * Knowledge of CRM systems and standard office software. * Self-disciplined and capable of working independently in a remote environment. * Willingness to relocate to Greece with paid relocation support offered. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. 2 Extra Salaries Per Year 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Spanish Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Respond to customer inquiries. Assist customers with product information", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-12T22:48:01.857", "lastUpdated" : "2026-06-14T22:36:50.155", "ingestTimestamp" : "2026-06-12T22:48:01.857", "mongoId" : "6a2c5deb74d8ee00a08df866", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/1B9925EDE9", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "CRM systems" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2c5de874d8ee00a08df601", "title" : "Danish Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 27500.0, "max" : 37500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level customer service roles in Bulgaria, adjusted for remote work and the specific industry." }, "location" : "Ishøj, Capital Region of Denmark, Denmark", "locations" : [ "Ishøj, Capital Region of Denmark, Denmark" ], "timestamp" : "2026-06-14T23:58:16.193", "fingerprint" : "7a29a1d72f83f073a3a9cae59e230c9a308ad9cf5167a4d578df5c774e8638e8", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/7804027973/apply", "externalId" : "7804027973", "industryFunction" : { }, "locationPoint" : "55.61543,12.35182", "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "technicalSkills" : "CRM software", "professionalSkills" : [ "Customer support" ], "hardSkillsList" : [ "Written communication", "Spoken communication" ], "hardSkills" : [ { "name" : "Written communication", "level" : "intermediate" }, { "name" : "Spoken communication", "level" : "intermediate" } ], "majorSkills" : "Customer service, Danish fluency", "majorSkillsList" : [ "Customer service", "Danish fluency" ], "coreResponsibilities" : "Provide customer support, Address inquiries, Resolve customer issues, Maintain customer interaction records, Collaborate with internal teams, Stay updated on products, Stay updated on policies, Stay updated on industry developments", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM software", "Office applications" ], "communicationSkills" : "Written communication; Spoken communication", "documentationSkills" : "Record keeping", "continuousLearning" : "Stay updated on industry developments", "problemSolvingSkills" : "Resolve customer issues", "specialRequirements" : "Relocation to Bulgaria", "outcomesObjectives" : "Customer satisfaction", "qualificationsBasic" : "Fluency in Danish, Proficiency in English, Experience in customer service, Communication skills, Interpersonal skills, Ability to work under pressure, Handle difficult customer situations, Proficient in CRM software, Proficient in standard office applications, Self-motivated, Able to work independently, Able to work as part of a team, Willingness to relocate to Bulgaria", "qualificationsPreferred" : "Customer service experience preferred, Related fields experience preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is excited to offer the position of Danish Speaking Customer Service Agent to join our dynamic team in Bulgaria, with paid relocation assistance. This role involves delivering top-tier customer service to Danish-speaking clients, ensuring their needs and queries are met with professionalism and efficiency. ### Responsibilities * Provide excellent customer support to Danish-speaking customers via phone, email, and chat. * Address inquiries related to products and services promptly and accurately. * Resolve customer issues and complaints with a focus on customer satisfaction. * Maintain detailed and accurate records of customer interactions in the CRM system. * Collaborate with internal teams to enhance overall customer experience. * Stay updated on company products, policies, and industry developments. **Requirements** * Fluency in Danish (both written and spoken); proficiency in English is beneficial. * Experience in customer service or related fields preferred. * Strong communication and interpersonal skills. * Ability to work efficiently under pressure and handle difficult customer situations. * Proficient in using CRM software and standard office applications. * Self-motivated and able to work independently and as part of a team. * Willingness to relocate to Bulgaria with relocation expenses covered. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. 1500 Euro Signing Bonus 4. Relocation Package 5. Fully Paid Training 6. Health Insurance 7. And Much More...", "summaryDescription" : "Danish Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation at Mercier Consultancy Group. Skills: Customer service, Danish fluency. Provide customer support. Address inquiries", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-12T22:44:54.670", "lastUpdated" : "2026-06-14T23:58:16.193", "ingestTimestamp" : "2026-06-12T22:44:54.670", "mongoId" : "6a2c5de874d8ee00a08df601", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/7804027973", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Written communication", "Spoken communication", "Customer service", "Danish fluency", "Customer support", "CRM software", "Office applications" ], "skillCount" : 7, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2c5de974d8ee00a08df6d9", "title" : "French Speaking Customer Service Agent - Work In Greece - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 21000.0, "max" : 26000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level customer service roles in Greece typically range from €21,000 to €26,000 annually, considering the country's baseline compensation and the specific industry." }, "location" : "Saint-Étienne, Auvergne-Rhône-Alpes, France", "locations" : [ "Saint-Étienne, Auvergne-Rhône-Alpes, France" ], "timestamp" : "2026-06-15T00:46:47.002", "fingerprint" : "877e829f32a6c3ba9d84c9a62c3c3b917de3e43d6f7b9dd17ea78e12a1fa2648", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/6E2525E555/apply", "externalId" : "6E2525E555", "industryFunction" : { }, "locationPoint" : "45.43389,4.39", "structuredLocations" : [ { "country" : "Greece", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Greece", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Assist French-speaking customers, Address customer inquiries, Provide information about products, Resolve customer complaints, Maintain high customer satisfaction, Document customer interactions, Collaborate with internal teams, Escalate customer issues, Stay updated on company products, Contribute to continuous improvement", "teamCollaboration" : "Collaborate with internal teams", "toolProficiency" : [ "CRM systems", "Office software" ], "documentationSkills" : "Document customer interactions", "continuousLearning" : "Stay updated on company products", "problemSolvingSkills" : "Resolve customer complaints; Escalate customer issues", "specialRequirements" : "Relocate to Greece", "outcomesObjectives" : "Maintain high customer satisfaction", "qualificationsBasic" : "Fluency in French, Proficiency in English, Experience in customer service, Ability to handle challenging situations, Proficiency in using CRM systems, Proficiency in standard office software, Willingness to relocate to Greece", "qualificationsPreferred" : "Remote work experience, Experience in multinational environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy MD is delighted to offer a French Speaking Customer Service Agent position with the opportunity to work in Greece, including paid relocation support. In this role, you will provide excellent customer service to French-speaking clients, ensuring their needs are met with professionalism and care. ### Responsibilities * Assist French-speaking customers through phone, email, and chat by addressing their inquiries and providing information about products and services. * Resolve customer complaints and issues promptly, aiming to maintain high customer satisfaction. * Document customer interactions accurately in the CRM system for efficient tracking and follow-up. * Collaborate with internal teams to escalate and resolve complex customer issues. * Stay updated on company products, services, and policies to provide accurate information to customers. * Contribute to continuous improvement processes within the customer service department. **Requirements** * Fluency in French (both written and spoken); proficiency in English is a plus. * Experience in customer service, ideally with remote work experience or in multinational environments. * Strong communication and interpersonal skills focusing on customer satisfaction. * Ability to handle challenging situations calmly and efficiently. * Proficiency in using CRM systems and standard office software. * Self-motivated and capable of working independently in a remote environment. * Willingness to relocate to Greece with paid relocation assistance provided. * Positive attitude with a strong dedication to delivering outstanding customer service. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. 2 Extra Salaries Per Year 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "French Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Assist French-speaking customers. Address customer inquiries", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-12T22:43:22.479", "lastUpdated" : "2026-06-15T00:46:47.002", "ingestTimestamp" : "2026-06-12T22:43:22.479", "mongoId" : "6a2c5de974d8ee00a08df6d9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/6E2525E555", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "CRM systems", "Office software" ], "skillCount" : 2, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2c5dea74d8ee00a08df834", "title" : "Portuguese Speaking Customer Service Agent - Work In Greece - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 24000.0, "max" : 32000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on market data for a Mid-level Customer Service Agent in Lisbon, Portugal, within the Technology industry, with adjustments for seniority and company size." }, "location" : "Lisbon, Lisbon, Portugal", "locations" : [ "Lisbon, Lisbon, Portugal" ], "timestamp" : "2026-06-15T01:28:53.029", "fingerprint" : "b38a9b9ad886e2e20095cb95a7f17e0a5f2b66f4502f3a78f3c6d66601ca9eb1", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/54BFF11B87/apply", "externalId" : "54BFF11B87", "industryFunction" : { }, "locationPoint" : "38.72509,-9.1498", "structuredLocations" : [ { "city" : "Lisbon", "state" : "Lisbon", "country" : "Portugal", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "38.7077507,-9.1365919" } ], "locationText" : "Lisbon, Lisbon, Portugal", "employmentType" : "FULL_TIME", "majorSkills" : "Customer service", "majorSkillsList" : [ "Customer service" ], "coreResponsibilities" : "Handle customer inquiries, Provide support to Portuguese-speaking customers, Offer detailed information about products, Assist customers in resolving issues, Manage customer interactions, Document customer interactions accurately, Collaborate with internal departments, Escalate complex issues, Resolve complex issues, Maintain up-to-date knowledge of products, Maintain up-to-date knowledge of policies, Maintain up-to-date knowledge of promotions, Ensure high levels of customer satisfaction, Provide timely communication, Provide effective communication", "teamCollaboration" : "Collaborative team mindset", "toolProficiency" : [ "CRM software", "Office tools" ], "documentationSkills" : "Document customer interactions", "continuousLearning" : "Fully Paid Training", "problemSolvingSkills" : "Resolving issues", "specialRequirements" : "Paid relocation assistance", "outcomesObjectives" : "Ensure high levels of customer satisfaction", "qualificationsBasic" : "Fluency in Portuguese, Proven experience in customer service, Familiarity with CRM software, Willingness to relocate to Greece", "qualificationsPreferred" : "Proficiency in English, Experience in a remote environment, Experience in a multinational environment", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy MD is delighted to offer a rewarding opportunity for a Portuguese Speaking Customer Service Agent to join a dynamic team, with the option to work in Greece and benefit from paid relocation. In this role, you will provide exceptional customer support to Portuguese-speaking clients, ensuring their inquiries and needs are addressed with professionalism and care. ### Responsibilities * Handle customer inquiries and provide support to Portuguese-speaking customers via phone, email, and chat. * Offer detailed information about products and services, assisting customers in resolving issues efficiently. * Manage and document all customer interactions accurately using CRM systems. * Collaborate with internal departments to escalate and resolve complex issues as required. * Maintain up-to-date knowledge of company products, policies, and promotions to provide accurate assistance. * Ensure high levels of customer satisfaction through timely and effective communication. **Requirements** * Fluency in Portuguese (both written and spoken); proficiency in English is a plus. * Proven experience in customer service or related roles, preferably in a remote or multinational environment. * Excellent communication and interpersonal skills focused on customer satisfaction. * Ability to remain calm and professional when handling challenging situations. * Familiarity with CRM software and standard office tools. * Self-driven, organized, and comfortable working independently in a remote or office setting. * Willingness to relocate to Greece with paid relocation assistance. * A passion for delivering outstanding customer service and a collaborative team mindset. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. 2 Extra Salaries Per Year 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Portuguese Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Skills: Customer service. Handle customer inquiries. Provide support to Portuguese-speaking customers", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-12T22:42:55.934", "lastUpdated" : "2026-06-15T01:28:53.029", "ingestTimestamp" : "2026-06-12T22:42:55.934", "mongoId" : "6a2c5dea74d8ee00a08df834", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/54BFF11B87", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Customer service", "CRM software", "Office tools" ], "skillCount" : 3, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c5dea74d8ee00a08df7cf", "title" : "Italian Speaking Customer Service Agent - Work In Greece - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 18000.0, "max" : 24000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for entry-level customer service roles in Greece, adjusted for a remote work mode and the outsourced services industry." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-14T22:35:50.297", "fingerprint" : "7e93848b406c8da3818ed52698212ae0e2df540d56d7f70918975c62efb47d21", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/1222CFC39C/apply", "externalId" : "1222CFC39C", "industryFunction" : { }, "locationPoint" : "41.8719,12.5674", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Assist Italian-speaking customers, Provide accurate information, Resolve issues, Ensure customer satisfaction, Manage customer interactions, Document customer interactions, Collaborate with internal teams, Escalate customer problems, Resolve complex customer problems, Stay updated on products, Stay updated on policies, Stay updated on processes, Offer informed support, Maintain a positive demeanor, Maintain a professional demeanor", "teamCollaboration" : "Collaborate with internal teams", "toolProficiency" : [ "CRM software" ], "documentationSkills" : "Document customer interactions", "continuousLearning" : "Stay updated on company products; Stay updated on policies; Stay updated on processes", "problemSolvingSkills" : "problem-solving skills", "specialRequirements" : "Paid relocation support, Willingness to relocate to Greece", "outcomesObjectives" : "Ensure customer satisfaction", "qualificationsBasic" : "Fluency in Italian, Experience in customer service, Proficient in CRM software, Proficient in standard office applications, Willingness to relocate to Greece", "qualificationsPreferred" : "Knowledge of English", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy MD is delighted to offer the position of Italian Speaking Customer Service Agent, providing an excellent opportunity to work in Greece with paid relocation support. In this role, you will deliver outstanding customer service to Italian-speaking clients, ensuring their inquiries and concerns are addressed promptly and professionally. ### Responsibilities * Assist Italian-speaking customers via phone, email, and chat with a variety of inquiries related to products and services. * Provide accurate information, resolve issues, and ensure customer satisfaction at all times. * Manage and document customer interactions comprehensively using CRM systems. * Collaborate with internal teams to escalate and resolve complex customer problems. * Stay updated on company products, policies, and processes to offer informed support. * Maintain a positive and professional demeanor in all customer communications. **Requirements** * Fluency in Italian (both written and spoken); knowledge of English is beneficial. * Experience in customer service roles, preferably in a remote or multicultural environment. * Exceptional communication and interpersonal skills focused on customer satisfaction. * Strong problem-solving skills with the ability to remain calm under pressure. * Proficient in using CRM software and standard office applications. * Self-disciplined, motivated, and capable of working independently. * Willingness to relocate to Greece with full support for relocation costs. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. 2 Extra Salaries Per Year 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Italian Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Assist Italian-speaking customers. Provide accurate information", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-12T22:36:46.547", "lastUpdated" : "2026-06-14T22:35:50.297", "ingestTimestamp" : "2026-06-12T22:36:46.547", "mongoId" : "6a2c5dea74d8ee00a08df7cf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/1222CFC39C", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "CRM software" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2db54e74d8ee00a0c91a64", "title" : "Customer Service – Booking Hotels", "industry" : "SH", "salary" : { "min" : 40000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Georgia", "locations" : [ "Georgia" ], "timestamp" : "2026-06-16T00:12:09.154", "fingerprint" : "0ec94fb8900bf8e5c9a6b2b153edaf95cbb97e6b5e97a9f3d9333d67afb443a4", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/af81d82f-fe3d-4745-a3cc-f7bfab03903f/apply", "externalId" : "af81d82f-fe3d-4745-a3cc-f7bfab03903f", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "majorSkills" : "Customer service, Hotel bookings", "majorSkillsList" : [ "Customer service", "Hotel bookings" ], "coreResponsibilities" : "Assist clients in selecting hotel accommodations, Book hotel accommodations, Provide accurate information on hotel amenities, Provide accurate information on hotel pricing, Provide accurate information on hotel availability, Respond promptly to client inquiries, Respond professionally to client inquiries, Maintain detailed records of client interactions, Maintain accurate records of client bookings, Collaborate with team members, Ensure seamless client experiences, Stay updated on hotel offerings, Stay updated on travel trends, Stay updated on industry changes, Attend virtual training sessions, Attend team meetings", "teamCollaboration" : "Collaborate with team members", "domainKnowledge" : "Hotel accommodations; Travel trends", "domainList" : [ "hotel-accommodations", "travel-trends" ], "domainSpecificKnowledge" : [ "Hotel accommodations", "Travel trends" ], "communicationSkills" : "Client inquiries", "continuousLearning" : "Virtual training sessions", "qualificationsBasic" : "Basic computer skills, Reliable internet connection", "qualificationsPreferred" : "Previous experience in customer service, Previous experience in hospitality, Previous experience in sales", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Job Title: Customer Service – Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. ## Key Responsibilities Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings ## Requirements Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required ## What We Offer Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities ## Additional Information Excited to help clients book amazing hotel stays? Apply today and become part of the team!", "summaryDescription" : "Customer Service – Booking Hotels. Skills: Customer service, Hotel bookings. Assist clients in selecting hotel accommodations. Book hotel accommodations", "postedDate" : "2026-06-13T17:48:04.655", "createdAt" : "2026-06-13T17:48:04.655", "lastUpdated" : "2026-06-16T00:12:09.154", "ingestTimestamp" : "2026-06-15T21:13:52.229", "mongoId" : "6a2db54e74d8ee00a0c91a64", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 70000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer service", "Hotel bookings", "Hotel accommodations", "Travel trends" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2db54d74d8ee00a0c91a31", "title" : "Customer Service – Booking Hotels", "industry" : "SH", "salary" : { "min" : 40000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "South Carolina", "locations" : [ "South Carolina" ], "timestamp" : "2026-06-15T11:29:03.902", "fingerprint" : "0bab3637be87f0e2f88ec48b1688502f64ed43d5cfe9b447cd66beb31a8d0ae5", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/6305fd32-7072-4dba-a37b-2036a5732cdc/apply", "externalId" : "6305fd32-7072-4dba-a37b-2036a5732cdc", "industryFunction" : { }, "structuredLocations" : [ { "state" : "South Carolina", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "South Carolina, United States", "majorSkills" : "Customer service, Hotel bookings", "majorSkillsList" : [ "Customer service", "Hotel bookings" ], "coreResponsibilities" : "Assist clients in selecting hotel accommodations, Assist clients in booking hotel accommodations, Provide accurate information on hotel amenities, Provide accurate information on hotel pricing, Provide accurate information on hotel availability, Respond promptly to client inquiries, Respond professionally to client inquiries, Maintain detailed records of client interactions, Maintain accurate records of client interactions, Maintain detailed records of bookings, Maintain accurate records of bookings, Collaborate with team members, Ensure seamless client experiences, Stay updated on hotel offerings, Stay updated on travel trends, Stay updated on industry changes, Attend virtual training sessions, Attend team meetings", "teamCollaboration" : "Collaborate with team members", "domainKnowledge" : "Hotel accommodations; Travel trends", "domainList" : [ "hotel-accommodations", "travel-trends" ], "domainSpecificKnowledge" : [ "Hotel accommodations", "Travel trends" ], "continuousLearning" : "Virtual training sessions; Industry resources", "qualificationsBasic" : "Basic computer skills, Reliable internet connection", "qualificationsPreferred" : "Previous experience in customer service, Previous experience in hospitality, Previous experience in sales", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Job Title: Customer Service – Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. ## Key Responsibilities Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings ## Requirements Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required ## What We Offer Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities ## Additional Information Excited to help clients book amazing hotel stays? Apply today and become part of the team!", "summaryDescription" : "Customer Service – Booking Hotels. Skills: Customer service, Hotel bookings. Assist clients in selecting hotel accommodations. Assist clients in booking hotel accommodations", "postedDate" : "2026-06-13T17:45:52.533", "createdAt" : "2026-06-13T17:45:52.533", "lastUpdated" : "2026-06-15T11:29:03.902", "ingestTimestamp" : "2026-06-14T22:14:29.640", "mongoId" : "6a2db54d74d8ee00a0c91a31", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 70000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer service", "Hotel bookings", "Hotel accommodations", "Travel trends" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2db54d74d8ee00a0c91a2d", "title" : "Customer Service – Booking Hotels", "industry" : "SH", "salary" : { "min" : 40000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Boston, Massachusetts", "locations" : [ "Boston, Massachusetts" ], "timestamp" : "2026-06-15T22:08:26.007", "fingerprint" : "381f45cb17d8d42fbe9d60d0e7ee5acffbd0e211981fbbde566518efd0a88605", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/0043f1e7-4caa-4075-93de-2b2650d903ad/apply", "externalId" : "0043f1e7-4caa-4075-93de-2b2650d903ad", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "remote", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Boston, Massachusetts, United States", "majorSkills" : "Hotel bookings, Customer service", "majorSkillsList" : [ "Hotel bookings", "Customer service" ], "coreResponsibilities" : "Assist clients in selecting and booking hotel accommodations, Provide accurate information on hotel amenities, pricing, and, Respond promptly and professionally to client inquiries, Maintain detailed and accurate records of client interactions, Collaborate with team members to ensure seamless client, Stay updated on hotel offerings, travel trends, and, Attend virtual training sessions and team meetings", "teamCollaboration" : "Collaborate with team members", "domainKnowledge" : "Hotel accommodations; Travel trends", "domainList" : [ "hotel-accommodations", "travel-trends" ], "domainSpecificKnowledge" : [ "Hotel accommodations", "Travel trends" ], "communicationSkills" : "Client inquiries", "continuousLearning" : "Virtual training sessions; Industry resources", "qualificationsBasic" : "Basic computer skills, Reliable internet connection", "qualificationsPreferred" : "Previous experience in customer service, Previous experience in hospitality, Previous experience in sales", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Job Title: Customer Service – Booking Hotels Job Type: Flexible Schedule | Remote Work We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. ## Key Responsibilities Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings ## Requirements Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required ## What We Offer Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities ## Additional Information Excited to help clients book amazing hotel stays? Apply today and become part of the team!", "summaryDescription" : "Customer Service – Booking Hotels. Skills: Hotel bookings, Customer service. Assist clients in selecting and booking hotel accommodations. Provide accurate information on hotel amenities, pricing, and", "postedDate" : "2026-06-13T17:44:48.464", "createdAt" : "2026-06-13T17:44:48.464", "lastUpdated" : "2026-06-15T22:08:26.007", "ingestTimestamp" : "2026-06-14T21:44:05.746", "mongoId" : "6a2db54d74d8ee00a0c91a2d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 70000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hotel bookings", "Customer service", "Hotel accommodations", "Travel trends" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2db54d74d8ee00a0c91a2e", "title" : "Customer Service – Booking Hotels", "industry" : "SH", "salary" : { "min" : 40000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Lexington, Kentucky", "locations" : [ "Lexington, Kentucky" ], "timestamp" : "2026-06-16T06:56:59.832", "fingerprint" : "2a4d5c4446e9bbd859610614d8d744eecfa8db670668cb35c0027d573688d277", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/89e52637-78e9-4cfc-867b-b091bf1e08ef/apply", "externalId" : "89e52637-78e9-4cfc-867b-b091bf1e08ef", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lexington", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "remote", "geo" : "38.0464066,-84.4970393" } ], "locationText" : "Lexington, Kentucky, United States", "majorSkills" : "Hotel bookings, Customer service", "majorSkillsList" : [ "Hotel bookings", "Customer service" ], "coreResponsibilities" : "Assist clients in selecting and booking hotel accommodations, Provide accurate information on hotel amenities, pricing, and, Respond promptly and professionally to client inquiries, Maintain detailed and accurate records of client interactions, Collaborate with team members to ensure seamless client, Stay updated on hotel offerings, travel trends, and, Attend virtual training sessions and team meetings", "teamCollaboration" : "Collaborate with team members", "domainKnowledge" : "Hotel accommodations; Travel trends", "domainList" : [ "hotel-accommodations", "travel-trends" ], "domainSpecificKnowledge" : [ "Hotel accommodations", "Travel trends" ], "communicationSkills" : "Client inquiries", "continuousLearning" : "Virtual training sessions; Ongoing support", "qualificationsBasic" : "Basic computer skills, Reliable internet connection", "qualificationsPreferred" : "Previous experience in customer service, Previous experience in hospitality, Previous experience in sales", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Job Title: Customer Service – Booking Hotels Job Type: Flexible Schedule | Remote Work We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. ## Key Responsibilities Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings ## Requirements Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required ## What We Offer Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities ## Additional Information Excited to help clients book amazing hotel stays? Apply today and become part of the team!", "summaryDescription" : "Customer Service – Booking Hotels. Skills: Hotel bookings, Customer service. Assist clients in selecting and booking hotel accommodations. Provide accurate information on hotel amenities, pricing, and", "postedDate" : "2026-06-13T17:44:19.093", "createdAt" : "2026-06-13T17:44:19.093", "lastUpdated" : "2026-06-16T06:56:59.832", "ingestTimestamp" : "2026-06-15T21:13:56.099", "mongoId" : "6a2db54d74d8ee00a0c91a2e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 70000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hotel bookings", "Customer service", "Hotel accommodations", "Travel trends" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.92 }, { "id" : "6a161fff58b93c861e91bc1d", "title" : "Customer Support Specialist (English + German + French as mandatory)", "company" : "Alphanumeric Systems", "industry" : "Pharma", "salary" : { "min" : 32000.0, "max" : 45000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Support Specialist in Spain, adjusted for multilingual requirements (English, German, French) and the Pharma industry." }, "location" : "Spain", "locations" : [ "Spain" ], "timestamp" : "2026-06-16T00:44:42.853", "fingerprint" : "e2741e36836a7a88bdb09ac01267a273f744a3270d66e40336ba16865a607c11", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://alphanumeric-systems.breezy.hr/p/eeed1ae0877e01-customer-support-specialist-english-german-french-as-mandatory-full-time-remote--based-in-spain", "externalId" : "eeed1ae0877e01", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Spain", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Spain", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer Engagement", "Commercial Specialist" ], "coreResponsibilities" : "Support Pharma customers", "qualificationsBasic" : "English speaking, German speaking, French speaking", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Alphanumeric is hiring a (English/German/French speaking) Customer Engagement/Commercial Specialist (Remote based in Spain) to work supporting one of the biggest Pharma companies in the world. We", "summaryDescription" : "Customer Support Specialist (English + German + French as mandatory) at Alphanumeric Systems. Support Pharma customers", "createdAt" : "2026-06-14T19:33:23.993", "lastUpdated" : "2026-06-16T00:44:42.853", "ingestTimestamp" : "2026-06-14T19:33:23.993", "mongoId" : "6a161fff58b93c861e91bc1d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Customer Engagement", "Commercial Specialist" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5ef074d8ee00a08e7c2e", "title" : "Customer Support Generalist (German speaker)", "company" : "Veeam Software", "industry" : "Data and AI Trust", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Customer Support Generalist in Romania, adjusted for the technology industry and company size." }, "location" : "Romania", "locations" : [ "Romania" ], "timestamp" : "2026-06-14T22:33:19.926", "fingerprint" : "a337a62bf2ca5694e491709c1da987dee1fa92de9bf9df7512dfdb0e296ad482", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/veeamsoftware/jobs/4895973101", "externalId" : "4895973101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Romania", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Romania", "technicalSkills" : "Vmware vSphere, Microsoft Hyper-V, Windows OS", "professionalSkills" : [ "Data entry", "Auditing information", "Customer expectations", "Personal data handling", "Basic accounting", "Payroll software", "HR software" ], "hardSkillsList" : [ "Technical support", "Data auditing", "Information referral" ], "hardSkills" : [ { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Data auditing", "level" : "intermediate" }, { "name" : "Information referral", "level" : "intermediate" } ], "majorSkills" : "Customer support, Case management, CRM software", "majorSkillsList" : [ "Customer support", "Case management", "CRM software" ], "coreResponsibilities" : "Handle customer requests, Triage General Inquiry cases, Triage Licensing cases, Set customer expectations, Check for customer understanding, Refer requests to correct department, Follow-up to ensure customer satisfaction, Enter and audit data, Oversee queue of cases, Identify customer needs, Ensure timely handling of referrals, Escalate where necessary, Audit and update CRM records, Update manager on sales records, Communicate with Technical team, Communicate with Sales and Renewals, Fulfill professional goals, Report and register data", "teamCollaboration" : "Relationships with other departments; Communicate with Technical team; Communicate with Sales and Renewals", "domainKnowledge" : "Virtualization industry; Data resilience; Data security posture management; Internal policies; Internal procedures; Personal data handling regulations; Basic accounting processes; Payroll software; HR software", "domainList" : [ "virtualization-industry", "data-resilience", "data-security-posture-management", "internal-policies", "internal-procedures", "personal-data-handling-regulations", "basic-accounting-processes", "payroll-software", "hr-software" ], "domainSpecificKnowledge" : [ "Virtualization industry", "Data resilience", "Data security posture management", "Internal policies", "Internal procedures", "Personal data handling regulations", "Basic accounting processes", "Payroll software", "HR software" ], "toolProficiency" : [ "Salesforce", "MSOffice" ], "continuousLearning" : "LinkedIn Learning; O’Reilly; Mentoring; Workshops; Learning events", "problemSolvingSkills" : "Troubleshooting issues", "outcomesObjectives" : "Fulfill professional goals and targets", "qualificationsBasic" : "Business-to-business technical support experience, Experience with high-tech products/services", "qualificationsPreferred" : "Knowledge of virtualization industry, Ability to relay information to potential customers, Familiarity with Vmware vSphere, Familiarity with Microsoft Hyper-V, Familiarity with Windows OS 2008(r2)", "rawDescription" : "Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the Role The Customer Support Generalist will handle customer requests submitted via the Customer Portal in alignment with the company's values and goals. They are responsible for timely triage of General Inquiry cases and Licensing cases which involves setting customer expectations, checking for understanding with customers, referral of the request to the correct department, and follow-up to ensure customer satisfaction. This task is handled by data entry and auditing information received internally or externally and is completed through our Customer Relationship Management (CRM) software, Salesforce. What You’ll Do Pursue good relationships with other departments to ensure effective communication and timely resolution of issues. Oversees queue of General Inquiry and Licensing cases in Salesforce. Identify customer needs via email or phone. Knowledge of proper referral workflow. Ensure requests referred to other teams are handled in timely manner, escalating where necessary. Audit and Update CRM records pertaining to customers and accounts where needed. Update manager on Sales Team records that need audited. Communicate with Technical team where necessary for referrals. Communicate with Sales and Renewals to ensure timely handling of Refer to Sales requests. Has working knowledge of internal policies and procedures, departments, personal data handling regulations, basic accounting processes, and payroll/HR software. The obligation to fulfill professional goals and targets based on the performance indicators at the individual, department, company; The obligation to report and register on time, complete and correct data required on applications and tools / applications specific internal systems; Any other service tasks and responsibilities assigned by the department manager What You’ll Bring Previous experience - Business-to-business (B2B) technical support experience of high-tech products/services is preferred Knowledge of virtualization industry and the ability to relay information to potential customers Proficiency in MSOffice based automation tools (Excel, Outlook, etc) Familiarity and understanding of Vmware vSphere, Microsoft Hyper-V Windows OS 2008(r2) What You’ll Get 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement Free access to Bookster library platform for borrowing your favorite books for free Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position. #LI-IN1 Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.", "summaryDescription" : "Customer Support Generalist (German speaker) at Veeam Software. Skills: Customer support, Case management, CRM software. Handle customer requests. Triage General Inquiry cases", "postedDate" : "2026-06-12T22:05:10.690", "createdAt" : "2026-06-12T22:05:10.690", "lastUpdated" : "2026-06-14T22:33:19.926", "ingestTimestamp" : "2026-06-12T22:05:10.690", "mongoId" : "6a2c5ef074d8ee00a08e7c2e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Technical support", "Data auditing", "Information referral", "Customer support", "Case management", "CRM software", "Data entry", "Auditing information", "Customer expectations", "Personal data handling", "Basic accounting", "Payroll software", "HR software", "Virtualization industry", "Data resilience", "Data security posture management", "Internal policies", "Internal procedures", "Personal data handling regulations", "Basic accounting processes", "Salesforce", "MSOffice" ], "skillCount" : 22, "jobCategory" : "engineering", "jobSubcategory" : "customer-technical-support,-global-1001172", "dataQualityScore" : 0.7777778, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Data and AI Trust" }, { "id" : "6a2cf9a674d8ee00a0a9b4cd", "title" : "Social Media Specialist (German speaking)", "company" : "Lightspeed", "industry" : "Marketing", "salary" : { "min" : 48500.0, "max" : 65500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Social Media Specialist in Berlin, Germany, adjusted for the SaaS industry and company size." }, "location" : "Berlin", "locations" : [ "Berlin" ], "timestamp" : "2026-06-15T07:49:37.888", "fingerprint" : "40e842f2697ebb04367ab69cc7df410251176d494b55cfd2480790f2231640db", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/lightspeedhq/aa6f3cc1-5630-4f8d-9432-97c4ae03e62d/application", "externalId" : "aa6f3cc1-5630-4f8d-9432-97c4ae03e62d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.5173885,13.3951309" } ], "locationText" : "Berlin, Germany", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "AI tools, Social tools, Video tools", "professionalSkills" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics", "Storytelling", "Creative ideation", "Workflow management" ], "hardSkillsList" : [ "Short-form video creation", "Content production", "Performance monitoring", "Brand gatekeeping" ], "hardSkills" : [ { "name" : "Short-form video creation", "level" : "intermediate" }, { "name" : "Content production", "level" : "intermediate" }, { "name" : "Performance monitoring", "level" : "intermediate" }, { "name" : "Brand gatekeeping", "level" : "intermediate" } ], "majorSkills" : "Social media management, Content calendars, Community engagement, Performance monitoring", "majorSkillsList" : [ "Social media management", "Content calendars", "Community engagement", "Performance monitoring" ], "coreResponsibilities" : "Launch Instagram channel, Manage LinkedIn presence, Grow YouTube presence, Execute social media strategy, Own content calendars, Brief high-quality assets, Create native content, Uncover unique stories, Lead creative ideation, Answer comments, Start conversations, Monitor performance, Provide recommendations, Track timelines, Manage creative deliverables, Ensure projects delivered, Filter organic social", "teamCollaboration" : "Content teams; Field teams; Product teams; PR teams; Regional Marketing teams; Internal teams", "projectManagementSkills" : [ "Workflow management" ], "domainKnowledge" : "Hospitality stories; Hospitality sector", "domainList" : [ "hospitality-stories", "hospitality-sector" ], "domainSpecificKnowledge" : [ "Hospitality stories", "Hospitality sector" ], "toolProficiency" : [ "Hootsuite", "Meta Business Suite", "Monday.com", "Jira" ], "communicationSkills" : "Storytelling; Tone of voice adaptation", "continuousLearning" : "Work abroad program", "innovationCreativity" : "Creative ideation", "problemSolvingSkills" : "Performance recommendations", "specialRequirements" : "3 pillar days in-office, Work abroad up to 60 days", "outcomesObjectives" : "Improve reach and growth", "qualificationsBasic" : "3+ years social media management, Manage multiple platforms, Manage content calendars, End-to-end process management, Manage multiple projects", "qualificationsPreferred" : "Experience launching social media, Experience scaling social media, Experience with influencer collaborations, Affinity with hospitality sector, Knowledge of Dutch", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Your mission is to put Lightspeed Hospitality on the map across Germany and the UK. You won’t just be managing channels: you’ll launch our Instagram presence in Germany and expand our voice on LinkedIn and YouTube across Germany and the UK. Working closely with Content, Field, Product, PR and Regional Marketing teams, you’ll turn priorities into compelling social storytelling. As both a “story scout” and brand gatekeeper, you’ll uncover great hospitality stories while ensuring everything we publish is premium and impactful. You’ll be responsible for: - Instagram launch & channel growth: Lead the launch of our Instagram channel in Germany, while managing and growing our LinkedIn and YouTube presence across Germany and the UK. Content calendars: Execute the social media strategy and own the content calendars for Germany and the UK across LinkedIn, Instagram and YouTube. - Content production: Collaborate with internal teams to brief high-quality assets and be hands-on with short-form video, creating content that feels native to each platform. - Regional storytelling: Proactively connect with Hospitality clients to uncover unique stories. Lead creative ideation and bring forward concepts that deliver authentic, scroll-stopping content. - Community engagement: You’ll be the voice of Lightspeed for our German and British communities, answering comments and starting conversations. - Performance monitoring: You’ll use Hootsuite and Meta Business Suite to monitor performance and provide recommendations to improve our reach and growth. Workflow management: Use Monday.com to track timelines and Jira to manage creative deliverables, ensuring projects are delivered on time. - Brand gatekeeping: Act as the final filter for organic social in your region, ensuring everything we publish meets our premium brand and quality standards. Experience - 3+ years of social media management experience, ideally in SaaS, tech or hospitality. - Proven track record of managing multiple platforms - specifically LinkedIn, Instagram, and YouTube - and you’re comfortable taking full ownership of a content calendar. - You’ve handled the end-to-end process before: from briefing and scripting to interviewing customers, editing, and hitting \"publish.\" - You are a regular user of social media management and analytics tools (like Hootsuite) and are comfortable navigating Meta Business Suite. - You have experience working cross-functionally with different teams and can manage multiple projects without losing track of the details. Attributes & Skills - Native-level German and high proficiency in English - Tech savvy: You’re tech-savvy and know how to leverage AI, social, and video tools to scale content production and make your workflows more efficient. - Story-teller: You don’t just write captions; you tell stories. You have a knack for adapting your tone of voice to suit different platforms and audiences perfectly. - Data-driven: You have a strong understanding of social metrics. You don’t just look at the numbers; you translate them into clear, actionable recommendations for the team. - Trend expert: You stay on top of the latest platform updates, social trends, and hospitality industry news. - Strategic Thinker: You always see the bigger picture. You know how to align your social media efforts with broader marketing goals to drive real business impact. Even better if you have, but not necessary: - Experience launching or scaling social media channels (especially Instagram) in new markets. - Experience working with influencer or creator collaborations. - Affinity with the hospitality sector. - Knowledge of Dutch is a strong plus. What’s in it for you? - Hybrid work structure with 3 designated in-office \"pillar\" days - Annual Wellness & Health Budget - Flexibility to work from any Lightspeed office - Work abroad through our remote work program (up to 60 days per year) - Employee technology purchase plan - Work in a team big enough for growth but lean enough to make a real impact To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WHERE TO FROM HERE? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here https://www.lightspeedhq.com/careers/. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. WHO WE ARE: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement https://www.lightspeedhq.com/legal/applicant-privacy-statement/. ", "summaryDescription" : "Social Media Specialist (German speaking) at Lightspeed. Skills: Social media management, Content calendars, Community engagement, Performance monitoring. Launch Instagram channel. Manage LinkedIn presence", "createdAt" : "2026-06-13T22:51:22.945", "lastUpdated" : "2026-06-15T07:49:37.888", "ingestTimestamp" : "2026-06-13T22:51:22.945", "mongoId" : "6a2cf9a674d8ee00a0a9b4cd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Short-form video creation", "Content production", "Performance monitoring", "Brand gatekeeping", "Social media management", "Content calendars", "Community engagement", "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics", "Storytelling", "Creative ideation", "Workflow management", "Hospitality stories", "Hospitality sector", "Hootsuite", "Meta Business Suite", "Monday.com", "Jira" ], "skillCount" : 20, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2c959b74d8ee00a098d73e", "title" : "Principal Presales Engineer (German Speaking)", "company" : "Twilio", "industry" : "Technology", "salary" : { "min" : 130000.0, "max" : 180000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Principal Presales Engineer in the UK technology sector, adjusted for executive seniority and a large company size." }, "location" : "Remote - United Kingdom", "locations" : [ "Remote - United Kingdom" ], "timestamp" : "2026-06-15T07:45:49.208", "fingerprint" : "f2257116ab1aeca306a0551cf65b7fd463ebe33582e12d717198e29670bdffcf", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/twilio/jobs/8000178", "externalId" : "8000178", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "United Kingdom", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Java, C#, Node.js, Python, PHP, JavaScript, HTML/CSS, React, Vue.js, Angular, REST APIs, Telecom, SIP, Contact Center, Security, Amazon Web Services, Google Cloud, Microsoft Azure", "professionalSkills" : [ "Opportunity qualification", "Technical discovery", "Product demonstration", "Technical presentations", "Enablement sessions", "Solution recommendation", "Customer relationship building", "Problem solving" ], "hardSkillsList" : [ "API flow sketching", "Technical architecture design" ], "hardSkills" : [ { "name" : "API flow sketching", "level" : "intermediate" }, { "name" : "Technical architecture design", "level" : "intermediate" } ], "majorSkills" : "Presales Engineering, Communications Products, Technical Sales", "majorSkillsList" : [ "Presales Engineering", "Communications Products", "Technical Sales" ], "coreResponsibilities" : "Partner with Account Executives, Execute pre-sales activities, Lead technical and product sale, Recommend best-practice solutions, Guide customers on API usage, Understand customer technical pains, Design innovative solutions, Demonstrate innovative solutions, Present innovative solutions, Build customer product demonstrations, Present customer product demonstrations, Form customer relationships, Identify problems, Solve problems, Contribute to Presales community, Share knowledge, Construct demonstration materials, Create reusable presentations, Mentor Presales Engineers", "teamCollaboration" : "Partner with Account Executives; Engage with stakeholders; Knowledge sharing community", "domainKnowledge" : "Communications; Cloud platforms; Cloud application architecture; Telecom; Contact Center; Security", "domainList" : [ "communications", "cloud-platforms", "cloud-application-architecture", "telecom", "contact-center", "security" ], "domainSpecificKnowledge" : [ "Communications", "Cloud platforms", "Cloud application architecture", "Telecom", "Contact Center", "Security" ], "communicationSkills" : "Technical presentations; Customer presentations; Product demonstrations", "problemSolvingSkills" : "Creative problem solver; Identify and solve problems", "specialRequirements" : "35% travel anticipated", "qualificationsBasic" : "8+ years pre-sales experience, 10+ years professional experience, Excellent communicator and presenter, Engaging storyteller, Build deep understanding customer needs, Previous software development experience, Working knowledge backend, Working knowledge web development, Experience building with REST APIs, Previous experience Telecom, Previous experience SIP, Previous experience Contact Center, Previous experience Security, Proficient German speaker", "qualificationsPreferred" : "Familiarity with cloud platforms, Familiarity with cloud application architecture, Experience with DACH region customers", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Principal Presales Engineer, DACH. About the job This position is needed to enable our customers to build the future of communications. The Principal Presales Engineer is a critical part of the sales team focused on our both New Business and Strategic segments. Twilio’s Principal Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. Responsibilities In this role, you’ll: Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions. Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs. Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges. Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success. Take the initiative to identify and solve problems - both for the customer and within the organization as we grow Contribute to the broader Twilio Presales Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations Mentor less experienced Presales Engineers Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting Excellent communicator and presenter able to gain audience confidence An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience. Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution Previous software development experience or working knowledge in one or more of the following areas: Backend (Java, C#, Node.js, Python, PHP) Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular) Experience building with REST APIs Previous experience in Telecom, SIP, Contact Center, or Security . Experience with sales methodologies Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience Proficient German speaker Desired: Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture. Experience working with customers in the DACH region Location This role will be remote and based in the UK Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.", "summaryDescription" : "Principal Presales Engineer (German Speaking) at Twilio. Skills: Presales Engineering, Communications Products, Technical Sales. Partner with Account Executives. Execute pre-sales activities", "postedDate" : "2026-06-13T21:00:21.677", "createdAt" : "2026-06-13T21:00:21.677", "lastUpdated" : "2026-06-15T07:45:49.208", "ingestTimestamp" : "2026-06-13T21:00:21.677", "mongoId" : "6a2c959b74d8ee00a098d73e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "API flow sketching", "Technical architecture design", "Presales Engineering", "Communications Products", "Technical Sales", "Opportunity qualification", "Technical discovery", "Product demonstration", "Technical presentations", "Enablement sessions", "Solution recommendation", "Customer relationship building", "Problem solving", "Communications", "Cloud platforms", "Cloud application architecture", "Telecom", "Contact Center", "Security" ], "skillCount" : 19, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Executive", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "german speaking customer support for booking com paid relocation to athens jobs", "metadata" : { "title" : "german speaking customer support for booking com paid relocation to athens" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 38951, "totalPages" : 780, "hasNext" : true, "hasPrevious" : false } }

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