CroatianSpeakingCustomerSupportForBooking.com-PaidRelocationToAthens

We are excited to offer a unique opportunity for Croatian Speaking Customer Support Representatives to work for Booking.com with a paid relocation package to Athens, Greece. This role is perfect for individuals who are fluent in Croatian and passionate about providing excellent customer service within the travel and hospitality industry. ### Key Responsibilities * Provide outstanding customer support to Croatian-speaking customers using Booking.com’s platform via phone, email, and chat. * Assist clients with booking inquiries, modifications, cancellations, and other service-related questions. * Resolve customer complaints and issues efficiently to maintain high customer satisfaction. * Maintain accurate records of customer interactions in the CRM system. * Collaborate with internal teams to ensure seamless customer experience. * Stay informed about Booking.com’s products, services, and policies to provide accurate assistance. **Requirements** * Fluency in Croatian (both written and spoken) is essential; knowledge of English is a plus. * Experience in customer service, preferably in the travel or hospitality sector, is advantageous. * Excellent communication and interpersonal skills. * Strong problem-solving skills with a customer-oriented approach. * Familiarity with CRM software and customer support tools is beneficial. * Willingness to relocate to Athens, Greece with the support of paid relocation. * Ability to work efficiently both independently and as part of a team. **Benefits** * Competitive Monthly Salary * Relocation Package * Airport Pick-Up * Fully Paid Training * Health Insurance * Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece * And Much More...