AWS European Sovereign Cloud Development Center GmbH - M94
Technology
CloudSupportEngineer(German&Englishspeaking)
“Cloud Support Engineer (German & English speaking) at AWS European Sovereign Cloud Development Center GmbH - M94. Skills: Cloud Support, Customer Support, Troubleshooting. Solve customer cases. Apply troubleshooting techniques”
Industry & Context.
Troubleshooting; Root cause analysis
On-call responsibility, Work on weekends, Relocation support
What They're Looking For.
Must Have
Fluency in German and English, Legal right to work in Germany, 6+ months technical experience, Bachelor's degree in Information Science/IT/Data Science/Computer Science/Engineering/Mathematics/Physics or related field
Nice to Have
System administration experience, Networking experience, Databases experience, Big Data experience, Analytics experience, Security experience, Development languages experience, Storage experience, Content Delivery experience, DevOps experience, Windows experience, Linux experience, Networking experience
What You'll Do.
Apply troubleshooting techniques
Drive customer interactions
Partner with development teams
Participate in hiring
Write scripts for team
Ensure customer experience
How You'll Work.
Team & Collaboration
Development teams; Global AWS standards
Communication Scope
Oral communication; Written communication
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