Mercier Consultancy Group
Consumer Services
SlovakSpeakingCustomerSupportForBooking.com-PaidRelocationToAthens
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Slovak Speaking Customer Support For Booking. com - Paid Relocation To Athens at Mercier Consultancy Group. Provide customer support. Assist clients with inquiries”
What You'll Achieve.
Ensuring high levels of customer satisfaction
Industry & Context.
problem-solving abilities
Paid relocation to Athens
What They're Looking For.
Must Have
Fluency in Slovak, Willingness to relocate to Athens
Nice to Have
Knowledge of English, Experience in customer service, Familiarity with CRM systems
What You'll Do.
Provide customer support
Assist clients with inquiries
Resolve customer complaints
Maintain interaction records
Collaborate with internal teams
Stay up-to-date with products
How You'll Work.
Team & Collaboration
Collaborate with internal teams
Full Job Description
We are excited to offer a Slovak Speaking Customer Support position for Booking.com with a paid relocation package to Athens, Greece. This role is ideal for Slovak speakers who are passionate about customer service and eager to work for one of the world’s leading travel companies in a vibrant and culturally rich city. ### Key Responsibilities * Provide excellent customer support to Slovak-speaking customers of Booking.com through phone, email, and chat. * Assist clients with booking inquiries, modifications, cancellations, and other service-related issues. * Resolve customer complaints efficiently, ensuring high levels of customer satisfaction. * Maintain accurate records of all interactions and transactions in the CRM system. * Collaborate with internal teams to address and solve customer issues effectively. * Stay up-to-date with Booking.com products, policies, and services to provide accurate information and support. **Requirements** * Fluency in Slovak (both written and spoken) is essential; knowledge of English is an advantage. * Experience in customer service or support roles is preferred. * Excellent communication and interpersonal skills. * Strong problem-solving abilities and a customer-oriented mindset. * Familiarity with customer service software and CRM systems is beneficial. * Willingness to relocate to Athens, Greece, and adapt to a new cultural environment. * A positive attitude, adaptability, and a passion for helping customers. **Benefits** * Competitive Monthly Salary * Relocation Package * Airport Pick-Up * Fully Paid Training * Health Insurance * Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece * And Much More...
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