AWS European Sovereign Cloud Development Center GmbH - M94
Technology
CloudSupportAssociate(German&Englishspeaking)
“Cloud Support Associate (German & English speaking) at AWS European Sovereign Cloud Development Center GmbH - M94. Skills: Cloud Support, AWS, Troubleshooting. Solve customer cases. Provide tailored solutions”
Industry & Context.
Troubleshooting techniques; Root cause analysis
On-call responsibility, Legal right to work in Germany, Rotational basis work
What They're Looking For.
Must Have
Bachelor's or Master's degree in information science, information technology, data science, computer science, engineering, mathematics, physics, or a related field or equivalent experience, National of an EU member state, Excellent Oral/Written communication skill in the English and German language, Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent 6 + months experience in a technical position
Nice to Have
Experience in Monitoring and/or troubleshooting of: OS Administration (Linux/Windows) and Network Essentials (DNS, TCP/IP), Experience in Databases, Experience in Big Data, Experience in Analytics, Experience in Security, Experience in Development languages (Python, Ruby, PHP, Java,. NET, C#, JavaScript), Experience in Storage, Experience in Content Delivery, Experience in DevOps, Experience in Windows, Experience in Linux, Experience in Networking
What You'll Do.
Provide tailored solutions
Drive customer interactions
Dive deep into root cause
Partner with development teams
Participate in hiring
Ensure customer experience
How You'll Work.
Team & Collaboration
Partner with development teams; Work with leadership
Communication Scope
Oral communication; Written communication
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