{ "count" : 12480, "data" : [ { "id" : "6a2a61ea74d8ee00a0622912", "title" : "End User Specialist", "company" : "Includes Medical Dental Life Vision", "industry" : "Manufacturing", "salary" : { "min" : 35000.0, "max" : 50000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an End User Specialist in Vimercate, Italy, adjusted for mid-seniority in the manufacturing industry." }, "location" : "Vimercate, Lombardy, Italy", "locations" : [ "Vimercate, Lombardy, Italy" ], "timestamp" : "2026-06-13T16:25:06.469", "fingerprint" : "917c13ab47f1bc99404aa5ae3123e55a36a51eb3f54aee823d5120ac55a71170", "source" : "workday", "language" : "en", "applyUrl" : "https://sbdinc.wd1.myworkdayjobs.com/Stanley_Black_Decker_Career_Site/job/Vimercate-Lombardy-Italy/End-User-Specialist_REQ-1000043493", "externalId" : "REQ-1000043493", "industryFunction" : { }, "locationPoint" : "45.61545,9.36801", "structuredLocations" : [ { "city" : "Vimercate", "state" : "Lombardy", "country" : "Italy", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "45.6139627,9.3700600" } ], "locationText" : "Vimercate, Lombardy, Italy", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Sales support", "Product promotion", "Merchandising" ], "hardSkillsList" : [ "Product demonstration", "Sales training" ], "hardSkills" : [ { "name" : "Product demonstration", "level" : "intermediate" }, { "name" : "Sales training", "level" : "intermediate" } ], "majorSkills" : "Sales support, Product promotion", "majorSkillsList" : [ "Sales support", "Product promotion" ], "coreResponsibilities" : "Support sales activities, Support resellers, Promote brand to end users, Present products to resellers, Train reseller staff, Manage point of sale, Set up displays, Maintain displays, Solicit product orders", "teamCollaboration" : "Support sellers; Support agents", "domainKnowledge" : "Automotive industry; Tool industry", "domainList" : [ "automotive-industry", "tool-industry" ], "domainSpecificKnowledge" : [ "Automotive industry", "Tool industry" ], "communicationSkills" : "Product presentations; Sales training", "continuousLearning" : "Professional development; Learning resources", "outcomesObjectives" : "Increase reseller sales results", "qualificationsBasic" : "5+ years experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Titolo posizione** : Promotore Tecnico/ Promotrice Tecnica (End User Specialist) **Zona:** Campania - Puglia - Basilicata- Calabria - Sicilia **Tipologia contrattuale:** Tempo indeterminato **Costruisci la tua carriera insieme a noi.** **Chi siamo** Siamo la più grande azienda di utensili al mondo. Siamo visionari del settore. Risolviamo problemi e facciamo avanzare il settore manifatturiero attraverso la tecnologia innovativa e la nostra iniziativa Industry 4.0. Siamo impegnati a garantire che i nostri prodotti e servizi “smart factory” all’avanguardia offrano una qualità superiore ai nostri clienti e un maggiore valore ambientale e sociale al nostro pianeta. Siamo unici perché abbiamo una storia ricca e prestigiosa che risale al 1843, ma questo non ci ha impedito di evolverci in una realtà dinamica, diversificata e in forte crescita a livello globale. Unisciti al nostro team di circa 48.000 professionisti di talento e provenienti da tutto il mondo, che si distinguono per la loro diversità e alte prestazioni, e che stanno lasciando il segno su alcuni dei marchi più amati al mondo, tra cui DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET® e HUSTLER®. **Il lavoro :** Questo ruolo è dedicato alla gamma **automotive** e come Promotore Tecnico/Promotrice Tecnica verrai inserito/a in un’azienda multinazionale leader nel settore dell’utensileria per l’Industria, i professionisti ed il fai-da-te con un’offerta qualificata di utensili manuali e energizzati per la riparazione, la manutenzione, il montaggio e la messa in opera di strutture meccaniche, macchinari e veicoli a motore. **Attività previste :** * Sarai direttamente responsabile di tutte le attività dimostrative e/o legate al prodotto, per supportare venditori e agenti nell’incrementare i risultati di rivendita dei distributori (ferramenta, utensilerie, rivendite di materiale elettrico, edile termo-sanitario). * Eseguirai periodicamente, su indicazione del tuo responsabile, visite dirette presso gli utilizzatori finali per promuovere il marchio. * Affiancherai il rivenditore, allo scopo di presentare e rivendere i prodotti del gruppo. * Effettuerai presentazioni e training a tutto il personale dei diversi rivenditori. * Curerai il punto vendita (merchandising) allestendo esposizioni, mantenendole e sollecitando l’ordine dei prodotti laddove manchino in esposizione. **I Dettagli:** Riceverai uno stipendio competitivo e un ottimo pacchetto di benefit, che include: * Benefici completi per la salute e il benessere * Piani di risparmio per la pensione * Opportunità di sviluppo professionale * Sconti sugli utensili Stanley Black & Decker e altri programmi partner **E Ancora:** Vogliamo che la nostra azienda sia un luogo in cui desideri essere e restare. Far parte del nostro team significa che potrai: * **Crescere** : Entrare a far parte di una realtà globale con oltre 20 marchi, dove potrai sviluppare le tue competenze lungo diversi percorsi di carriera. * **Imparare:** Avere accesso a una vasta gamma di risorse formative, incluso il nostro portale digitale per l’apprendimento. * **Sentirti parte:** Vivere in un ambiente di lavoro straordinario, dove regnano il rispetto reciproco e una grande valorizzazione di prospettive ed esperienze diverse. * **Restituire:** Aiutarci a continuare a generare cambiamenti positivi a livello locale e globale attraverso il volontariato, il sostegno alla comunità e pratiche aziendali sostenibili. Per quanto abbiamo già raggiunto, il nostro percorso è appena iniziato. Ed è qui che entri in gioco tu. Unisciti a noi! _Salary Range: €27,000.00 - €32,000.00_ _Questa rappresenta la fascia salariale minima e massima che potremmo offrire al momento della pubblicazione di questo annuncio. La retribuzione effettivamente proposta all’interno di tale fascia può variare in base a diversi fattori, tra cui il livello del ruolo, la sede geografica, le conoscenze professionali pertinenti, le competenze, le qualifiche e l’esperienza._ _La fascia salariale indicata in questo annuncio di lavoro si riferisce alla sede principale specificata. Per altre sedi, la fascia salariale potrebbe variare._ _Si prega di notare che la retribuzione costituisce solo una componente del pacchetto complessivo di total rewards offerto da Stanley Black & Decker._ _Il/ La candidato/a selezionato/a potrebbe avere diritto ad aumenti annuali basati sul merito._ _La fascia salariale e i relativi elementi retributivi sono definiti in conformità con la struttura retributiva di Stanley Black & Decker. Qualora trovino applicazione contratti collettivi, accordi di settore, intese con il consiglio di fabbrica o disposizioni normative in materia retributiva, saranno questi a determinare la fascia salariale e gli ulteriori elementi retributivi._ **_We Don’t Just Build The World, We Build Innovative Technology Too._** Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights. **Who We Are** We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. **Benefits & Perks** You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners. **What You’ll Also Get** Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths. **Learning & Development: ** Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). **Diverse & Inclusive Culture:** We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too. **Purpose-Driven Company:** You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices. **EEO Statement:** All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic. If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at [accommodations@sbdinc.com](mailto:accommodations@sbdinc.com). Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password. [Know Your Rights: Workplace discrimination is illegal (eeoc.gov)](http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)", "summaryDescription" : "End User Specialist at Includes Medical Dental Life Vision. Skills: Sales support, Product promotion. Support sales activities. 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Siamo visionari del settore. Risolviamo problemi e facciamo avanzare il settore manifatturiero attraverso la tecnologia innovativa e la nostra iniziativa Industry 4.0. Siamo impegnati a garantire che i nostri prodotti e servizi “smart factory” all’avanguardia offrano una qualità superiore ai nostri clienti e un maggiore valore ambientale e sociale al nostro pianeta. Siamo unici perché abbiamo una storia ricca e prestigiosa che risale al 1843, ma questo non ci ha impedito di evolverci in una realtà dinamica, diversificata e in forte crescita a livello globale. Unisciti al nostro team di circa 48.000 professionisti di talento e provenienti da tutto il mondo, che si distinguono per la loro diversità e alte prestazioni, e che stanno lasciando il segno su alcuni dei marchi più amati al mondo, tra cui DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET® e HUSTLER®. **Il lavoro :** Come Promotore Tecnico verrai inserito/a in un’azienda multinazionale leader nel settore dell’utensileria per l’Industria, i professionisti ed il fai-da-te con un’offerta qualificata di utensili manuali e energizzati per la riparazione, la manutenzione, il montaggio e la messa in opera di strutture meccaniche, macchinari e veicoli a motore. **Attività previste :** * Sarai direttamente responsabile di tutte le attività dimostrative e/o legate al prodotto, per supportare venditori e agenti nell’incrementare i risultati di rivendita dei distributori (ferramenta, utensilerie, rivendite di materiale elettrico, edile termo-sanitario). * Eseguirai periodicamente, su indicazione del tuo responsabile, visite dirette presso gli utilizzatori finali per promuovere il marchio. * Affiancherai il rivenditore, allo scopo di presentare e rivendere i prodotti del gruppo. * Effettuerai presentazioni e training a tutto il personale dei diversi rivenditori. * Curerai il punto vendita (merchandising) allestendo esposizioni, mantenendole e sollecitando l’ordine dei prodotti laddove manchino in esposizione. **I Dettagli:** Riceverai uno stipendio competitivo e un ottimo pacchetto di benefit, che include: * Benefici completi per la salute e il benessere * Piani di risparmio per la pensione * Opportunità di sviluppo professionale * Sconti sugli utensili Stanley Black & Decker e altri programmi partner **E Ancora:** Vogliamo che la nostra azienda sia un luogo in cui desideri essere e restare. Far parte del nostro team significa che potrai: * **Crescere** : Entrare a far parte di una realtà globale con oltre 20 marchi, dove potrai sviluppare le tue competenze lungo diversi percorsi di carriera. * **Imparare:** Avere accesso a una vasta gamma di risorse formative, incluso il nostro portale digitale per l’apprendimento. * **Sentirti parte:** Vivere in un ambiente di lavoro straordinario, dove regnano il rispetto reciproco e una grande valorizzazione di prospettive ed esperienze diverse. * **Restituire:** Aiutarci a continuare a generare cambiamenti positivi a livello locale e globale attraverso il volontariato, il sostegno alla comunità e pratiche aziendali sostenibili. Per quanto abbiamo già raggiunto, il nostro percorso è appena iniziato. Ed è qui che entri in gioco tu. Unisciti a noi! _Salary Range: €27,000.00 - €32,000.00_ _Questa rappresenta la fascia salariale minima e massima che potremmo offrire al momento della pubblicazione di questo annuncio. La retribuzione effettivamente proposta all’interno di tale fascia può variare in base a diversi fattori, tra cui il livello del ruolo, la sede geografica, le conoscenze professionali pertinenti, le competenze, le qualifiche e l’esperienza._ _La fascia salariale indicata in questo annuncio di lavoro si riferisce alla sede principale specificata. Per altre sedi, la fascia salariale potrebbe variare._ _Si prega di notare che la retribuzione costituisce solo una componente del pacchetto complessivo di total rewards offerto da Stanley Black & Decker._ _Il/ La candidato/a selezionato/a potrebbe avere diritto ad aumenti annuali basati sul merito._ _La fascia salariale e i relativi elementi retributivi sono definiti in conformità con la struttura retributiva di Stanley Black & Decker. Qualora trovino applicazione contratti collettivi, accordi di settore, intese con il consiglio di fabbrica o disposizioni normative in materia retributiva, saranno questi a determinare la fascia salariale e gli ulteriori elementi retributivi._ **_We Don’t Just Build The World, We Build Innovative Technology Too._** Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights. **Who We Are** We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. **Benefits & Perks** You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners. **What You’ll Also Get** Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths. **Learning & Development: ** Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). **Diverse & Inclusive Culture:** We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too. **Purpose-Driven Company:** You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices. **EEO Statement:** All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic. If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at [accommodations@sbdinc.com](mailto:accommodations@sbdinc.com). Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password. [Know Your Rights: Workplace discrimination is illegal (eeoc.gov)](http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)", "summaryDescription" : "End User Specialist at Stanley Black & Decker. Skills: Sales, Product promotion, Retail support. Support sales and agents. 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Support meeting room technologies, Support hybrid workplace solutions, Perform endpoint provisioning, Perform zero touch deployment, Perform configuration, Perform software installation, Perform device lifecycle management, Manage user onboarding, Manage user offboarding, Manage device allocation, Maintain IT asset inventory records, Track hardware warranty, Track software warranty, Utilize ITSM tools, Manage incidents, Manage service requests, Manage problems, Manage asset records, Ensure data accuracy, Ensure compliance with IT governance, Ensure compliance with cybersecurity policies, Ensure compliance with endpoint security standards, Ensure compliance with regulatory requirements, Create technical documentation, Maintain knowledge base articles, Maintain standard operating procedures, Create end-user guides, Identify opportunities for process automation, Identify opportunities for service improvement, Identify opportunities for operational efficiency, Contribute to digital workplace initiatives, Contribute to technology enhancement initiatives, Work in rotational shifts, Provide scheduled after-hours support", "teamCollaboration" : "Stakeholder management; Collaborative team environment", "domainKnowledge" : "Windows; macOS; Cloud technologies; SaaS applications; SSO; SAML; OAuth; Directory services", "domainList" : [ "windows", "macos", "cloud-technologies", "saas-applications", "sso", "saml", "oauth", "directory-services" ], "domainSpecificKnowledge" : [ "Windows", "macOS", "Cloud technologies", "SaaS applications", "SSO", "SAML", "OAuth", "Directory services" ], "toolProficiency" : [ "ITSM tools", "SaaS applications" ], "documentationSkills" : "Technical documentation; Knowledge base articles; Standard operating procedures; End-user guides", "continuousLearning" : "Desire to learn new technologies; Grow into senior responsibilities", "innovationCreativity" : "Process automation; Service improvement; Operational efficiency; Digital workplace initiatives; Technology enhancement initiatives", "problemSolvingSkills" : "Troubleshooting; Problem-solving skills; Analytical skills", "specialRequirements" : "Rotational shift environment, Weekends, Public holidays, Scheduled after-hours support", "outcomesObjectives" : "Resolve incidents within SLAs; Resolve service requests within SLAs; Ensure continuous service availability; Ensure operational excellence", "qualificationsBasic" : "2 years of experience, Hands-on experience with ITSM platforms, Basic experience administering Windows 11, Basic experience administering macOS endpoints, Basic experience with software deployment, Basic experience with patch management", "qualificationsPreferred" : "Familiarity with SSO, Familiarity with SAML, Familiarity with OAuth, Familiarity with directory services, Some exposure to scripting, Some exposure to automation", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "**Responsibilities** * Support the day-to-day IT support for end users, ensuring incidents and service requests are resolved within agreed SLAs * Troubleshoot and support laptops, mobile devices, operating systems, printers, peripherals and enterprise applications across Windows and macOS environments * Support audio-visual equipment, video conferencing systems, meeting room technologies and hybrid workplace solutions * Perform endpoint provisioning through zero touch, deployment, configuration, software installation and device lifecycle management * Manage user onboarding, offboarding and device allocation * Maintain accurate IT asset inventory records including hardware, software, warranty tracking and asset lifecycle management * Utilize IT Service Management (ITSM) tools to manage incidents, service requests, problems and asset records while ensuring data accuracy and compliance * Ensure compliance with enterprise IT governance, cybersecurity policies, endpoint security standards and regulatory requirements * Create and maintain technical documentation, knowledge base articles, standard operating procedures and end-user guides * Identify opportunities for process automation, service improvement and operational efficiency while contributing to digital workplace and technology enhancement initiatives * Flexible to work in a rotational shift environment including weekends, public holidays and scheduled after-hours support, ensuring continuous service availability and operational excellence **Requirements** * Minimum 2 years of experience in end user computing, desktop support, IT systems administration, application support or endpoint management * Hands-on experience with ITSM platforms, cloud technologies and SaaS applications * Basic experience administering Windows 11 and macOS endpoints including software deployment and patch management * Familiarity with SSO, SAML, OAuth or directory services is a plus * Some exposure to scripting or automation (PowerShell, Python or similar) is desirable * Strong analytical, troubleshooting and problem-solving skills with attention to detail * Strong teamwork and stakeholder management skills * Ability to work effectively in a fast-paced, collaborative team environment * Desire to learn new technologies and grow into more senior responsibilities over time", "summaryDescription" : "End User Services Specialist. Skills: End user computing, Desktop support, Endpoint management, ITSM tools. Support IT support for end users. Resolve incidents and service requests", "postedDate" : "2026-06-10T15:21:54.197", "createdAt" : "2026-06-11T15:21:54.169", "lastUpdated" : "2026-06-12T18:41:29.089", "ingestTimestamp" : "2026-06-11T15:21:54.169", "mongoId" : "6a2a6f9174d8ee00a06453c1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://gxs.wd3.myworkdayjobs.com/GX_Bank/job/Petaling-Jaya-First-Avenue/End-User-Services-Specialist_R-2026-06-101871", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Device lifecycle management", "Asset lifecycle management", "Zero touch deployment", "Software installation", "Device allocation", "Warranty tracking", "SLA compliance", "Process automation", "Service improvement", "Operational efficiency", "Analytical skills", "Troubleshooting skills", "Problem-solving skills", "Teamwork skills", "Stakeholder management skills", "End user computing", "Desktop support", "Endpoint management", "ITSM tools", "IT support", "Systems administration", "Application support", "IT asset inventory", "IT governance", "Cybersecurity policies", "Endpoint security", "Technical documentation", "Knowledge base", "Standard operating procedures", "Digital workplace", "Windows", "macOS", "Cloud technologies", "SaaS applications", "SSO", "SAML", "OAuth", "Directory services" ], "skillCount" : 38, "jobCategory" : "customer-service", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 915.61084, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2c7b8974d8ee00a094a108", "title" : "Account Executive – End User Sales", "company" : "CFM Company", "industry" : "Manufacturing", "salary" : { "min" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "WY Work @ Home", "locations" : [ "WY Work @ Home" ], "timestamp" : "2026-06-15T07:57:58.647", "fingerprint" : "dd2006da530997f2f5a29e0930fc87b4b0731da2a4c1c57f2203f7a67df7566c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/cfm/jobs/5213599008", "externalId" : "5213599008", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Wyoming", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Wyoming, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "technicalSkills" : "HVAC systems, HVAC equipment", "professionalSkills" : [ "Sales", "Revenue generation", "Deal closure", "Client relationships", "System design", "Cost-benefit analysis", "Project management" ], "hardSkillsList" : [ "Application support", "Strategic support", "Marketing support", "Sales strategies", "Process simplification" ], "softSkillsList" : [ "Leadership", "Negotiation" ], "hardSkills" : [ { "name" : "Application support", "level" : "intermediate" }, { "name" : "Strategic support", "level" : "intermediate" }, { "name" : "Marketing support", "level" : "intermediate" }, { "name" : "Sales strategies", "level" : "intermediate" }, { "name" : "Process simplification", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Negotiation" } ], "majorSkills" : "Commercial HVAC sales, End user sales, Relationship building", "majorSkillsList" : [ "Commercial HVAC sales", "End user sales", "Relationship building" ], "coreResponsibilities" : "Sell commercial HVAC equipment, Sell HVAC systems, Build customer relationships, Manage customer accounts, Manage manufacturer relationships, Promote HVAC equipment, Apply HVAC equipment, Influence system design, Support project development, Drive product specifications, Provide technical support, Provide application support, Provide strategic support, Provide marketing support, Manage project opportunities, Develop sales strategies, Assist in collections, Address customer needs, Sell solutions, Solicit sales support, Communicate with sales team, Collaborate on sales strategies, Assist in sales team development, Perform job duties with oversight, Inform management of progress, Inform management of status, Call for assistance", "teamCollaboration" : "Internal sales teams; Project coordinators; Project engineering teams; Support teams; Sales team; Inside sales staff", "projectManagementSkills" : [ "Project execution" ], "domainKnowledge" : "HVAC equipment; HVAC systems; Sheet metal solutions; Mechanical contracting; Construction industry", "domainList" : [ "hvac-equipment", "hvac-systems", "sheet-metal-solutions", "mechanical-contracting", "construction-industry" ], "domainSpecificKnowledge" : [ "HVAC equipment", "HVAC systems", "Sheet metal solutions", "Mechanical contracting", "Construction industry" ], "toolProficiency" : [ "Microsoft Word", "Microsoft Excel", "Microsoft PowerPoint", "Microsoft Outlook" ], "communicationSkills" : "Write bids; Present bids; Communicate bids; Professional facilitation; Professional presence", "continuousLearning" : "Learn new skills; Understand concepts; Professional training; Development opportunities; Industry training", "problemSolvingSkills" : "Find solutions; Handle uncertainty; Make decisions; Discern tasks; Accomplish goals; Organize assignments; Get results; Figure out processes; Simplify processes; Maximize workflow; Manage conflicts; Seize opportunities", "specialRequirements" : "Work in office, Work in field, Occasional travel, Lift up to 25 pounds, Use hands to operate keyboard, Use hands for telephone, Reach with hands, Stand, Walk, Sit, Climb, Balance, Stoop, Kneel, Crouch, Crawl, Close vision, Distance vision, Peripheral vision, Depth perception, Adjust focus", "qualificationsBasic" : "5+ years sales experience, 5+ years leadership experience, HVAC industry experience, Mechanical contracting experience, Engineering experience, Construction industry experience, Proficiency in Microsoft Office", "qualificationsPreferred" : "Bachelor's degree in engineering, Experience with consulting engineers, Experience with contractors", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Since 1971, CFM Company has been delivering high-performance HVAC and sheet metal solutions across Colorado and Eastern Wyoming. We represent top-tier manufacturers and support our customers through every stage—from system design and selection to logistics, installation, and beyond. Our team is built on relationships, driven by service, and committed to doing the job right. If you're ready for what's next, we’re excited you found us. At CFM, you’ll be part of a company that combines deep local roots with the backing of a national network—giving you the tools to grow, the freedom to take on new challenges, and the chance to make a lasting impact in the communities we serve. We review every application carefully and appreciate your interest in growing your career with our team. We are seeking a talented Commercial HVAC Equipment Sales Executive with minimum 5+ years’ sales and leadership experience. Under minimal direction, this outside sales role is responsible for the sale of commercial HVAC equipment and systems to owners, engineers, architects, contractors (mechanical) and consultants. You will build and manage long-term customer relationships with your customers, accounts, and manufacturers. The Account Executive is responsible for promoting, applying, and selling commercial and HVAC equipment and systems represented by CFM. This role focuses on developing relationships with consulting engineers, contractors, architects, and building owners to influence system design, support project development, and drive product specifications. The Account Executive provides technical, application, strategic, and marketing support to external customers including consulting engineers, contractors, and end users. This position works closely with internal sales, project coordinators, project engineering, and support teams to manage project opportunities from early design through bidding, submittals, and project execution. Compensation: $125K+ + Commissions (100% Commission Compensation with Draw) Responsibilities Demonstrates technical expertise to develop credibility, loyalty, trust and commitment Determines project needs, constraints, and responsibilities to meet the customer’s system designs and installation requirements Effectively writes, presents and communicates bids. Negotiates value and closes the sale Positively and credibly influences system design and solutions with customers. Frequently creates competitive, high quality and timely estimates, bids, proposals, and cost/benefit analysis Manages multiple, ongoing, projects particularly focusing on selling HVAC equipment, service and systems Builds partnering relationships with customers by consistent in-person visits Responsible for developing and maintaining manufacturer relationships Understands the customer's business and speaks their language Responsible for supporting and assisting in the accounts receivable collection process Addresses customer's operational and environmental objectives, needs and requirements and sell solutions Solicits support from and communicates effectively with the entire sales team and inside sales supports staff Successfully collaborates across the organization to develop winning sales strategies Assists in the development of the sales team Ability to work to successfully perform job duties with minimal oversight while keeping management informed of progress and account status. Knows when to call for assistance from upper management to keep the sales process moving Qualifications Bachelor’s degree in engineering or related field preferred, or equivalent industry experience Minimum 5+ years of HVAC, mechanical contracting, engineering, or construction industry experience Experience working with consulting engineers and contractors strongly preferred Strong technical knowledge of HVAC systems and equipment applications Excellent interpersonal, communication, and relationship-building skills Ability to influence design decisions and develop trusted customer relationships Ability to prioritize, multi-task, deal with ambiguity and manage high volume projects Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook Other Skills/Abilities Strategic Skills Ability to learn new skills and knowledge. Ability to understand concepts and complexity comfortably. Open to change and will try to find solutions. Able to handle uncertainty and make decisions without knowing the whole story Operating Skills Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them to maximize workflow. Behavior Skills Ability to manage people and situations when conflicts arise. Ability to seize opportunities with the drive to complete goals. Personal and Interpersonal Skills Ability to establish and grow relationships with customers through effective verbal and written communication. Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress. Demonstrates integrity and trust through appropriate directness and truthfulness. Ability to understand personal strengths and weaknesses, seek feedback, and improve upon shortcomings. Negotiating Skills Ability to settle differences, compromise or reach agreement while avoiding arguments and disputes. Presentation Skills Ability to communicate and transfer knowledge in a precise, concise, and logical manner. Demonstrates professional facilitation skills and has a professional presence. Environmental Requirements Will be required to work in an office environment and frequently in the field. Occasional travel may be required for customer meetings, factory visits, training sessions, and industry events. Physical Demands While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Benefits CFM offers a competitive compensation and benefits package designed to support employee success and well-being. Benefits may include: Competitive salary and performance-based incentives Health, dental, and vision insurance Retirement savings plan Paid time off and holidays Professional training and development opportunities Industry networking and training events NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization. Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.", "summaryDescription" : "Account Executive – End User Sales at CFM Company. Skills: Commercial HVAC sales, End user sales, Relationship building. Sell commercial HVAC equipment. Sell HVAC systems", "postedDate" : "2026-06-13T22:24:04.966", "createdAt" : "2026-06-13T22:24:04.966", "lastUpdated" : "2026-06-15T07:57:58.647", "ingestTimestamp" : "2026-06-13T22:24:04.966", "mongoId" : "6a2c7b8974d8ee00a094a108", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 125000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Application support", "Strategic support", "Marketing support", "Sales strategies", "Process simplification", "Leadership", "Negotiation", "Commercial HVAC sales", "End user sales", "Relationship building", "Sales", "Revenue generation", "Deal closure", "Client relationships", "System design", "Cost-benefit analysis", "Project management", "Project execution", "HVAC equipment", "HVAC systems", "Sheet metal solutions", "Mechanical contracting", "Construction industry", "Microsoft Word", "Microsoft Excel", "Microsoft PowerPoint", "Microsoft Outlook" ], "skillCount" : 27, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 861.4029, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a536874d8ee00a05fdf97", "title" : "Director, End-user Experience", "company" : "Precisely", "industry" : "Data Integrity", "salary" : { "min" : 200000.0, "max" : 300000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director, End-user Experience in the US Technology industry, adjusted for seniority and remote work." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-13T08:37:39.865", "fingerprint" : "ad050ff9a466f5140c003272c6680cbf0a95478930ced19f69054567ce2eddc6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.precisely.com/careers-and-culture/us-jobs/job/4703848005?gh_jid=4703848005", "externalId" : "4703848005", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "experienceLevel" : "Director", "technicalSkills" : "AI, Automation, Virtual agents, Generative AI, Conversational AI, Self-healing systems, Agentic automation, AI-driven analytics, Predictive insights, Sentiment analysis", "professionalSkills" : [ "Service delivery", "Service management", "Incident management", "Problem management", "Change management", "Knowledge management", "Vendor performance", "Budgeting", "Forecasting", "Cost discipline", "Career development", "Employee support" ], "hardSkillsList" : [ "AI triage", "AI routing", "Automated provisioning", "Automated deprovisioning", "Self-healing scripts", "Auto-remediation" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "AI triage", "level" : "intermediate" }, { "name" : "AI routing", "level" : "intermediate" }, { "name" : "Automated provisioning", "level" : "intermediate" }, { "name" : "Automated deprovisioning", "level" : "intermediate" }, { "name" : "Self-healing scripts", "level" : "intermediate" }, { "name" : "Auto-remediation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "End-user support, AI-first model, Service delivery, Automation", "majorSkillsList" : [ "End-user support", "AI-first model", "Service delivery", "Automation" ], "coreResponsibilities" : "Own operational delivery of AI-first support services, Lead global service desk teams, Lead field support teams, Execute established standards, Execute policies, Execute service models, Manage daily operations, Manage incidents, Manage service requests, Manage problem management, Incorporate AI triage, Incorporate AI routing, Incorporate AI resolution, Deploy virtual agents, Tune virtual agents, Deploy conversational AI, Tune conversational AI, Lead major incident response, Coordinate across IT, Coordinate across Security, Coordinate across vendors, Drive root cause analysis, Drive automated corrective actions, Eliminate recurring issues, Oversee support end-user devices, Oversee support peripherals, Oversee identity workflows, Oversee access workflows, Oversee collaboration tools, Oversee productivity tools, Execute service management processes, Maintain ticketing tools, Maintain knowledge tools, Maintain self-service tools, Track performance against service KPIs, Report performance against service KPIs, Set ambitious targets, Expand AI resolution, Lead managers, Coach managers, Develop managers, Manage vendor performance, Manage budgeting, Manage forecasting, Manage cost discipline", "teamCollaboration" : "Partner across IT; Partner across Security; Partner across Engineering; Partner across Sales; Partner across HR; Partner across Finance", "projectManagementSkills" : [ "Service management" ], "domainKnowledge" : "Data integrity; AI-first organization; End-user experience; Employee technology support; Service-level standards; Satisfaction standards; Reliability standards; IT service management; Identity and access management; Responsible AI principles", "domainList" : [ "data-integrity", "ai-first-organization", "end-user-experience", "employee-technology-support", "service-level-standards", "satisfaction-standards", "reliability-standards", "it-service-management", "identity-and-access-management", "responsible-ai-principles" ], "domainSpecificKnowledge" : [ "Data integrity", "AI-first organization", "End-user experience", "Employee technology support", "Service-level standards", "Satisfaction standards", "Reliability standards", "IT service management", "Identity and access management", "Responsible AI principles" ], "toolProficiency" : [ "Jira Service Management", "Microsoft Copilot", "Atlassian Rovo" ], "continuousLearning" : "Career development; Opportunities for growth; Learning opportunities; Building community; Reskilling plans; Grow AI fluency; Grow automation capability; Grow engineering capability", "innovationCreativity" : "AI-driven improvement; Transform support delivery", "problemSolvingSkills" : "Root cause analysis; Automated corrective actions; Self-healing scripts; Auto-remediation", "outcomesObjectives" : "Meet defined service-level standards; Meet satisfaction standards; Meet reliability standards; Maximize employee self-help; Eliminate recurring issues; Maintain current content automatically; Expand what AI resolves over time", "qualificationsBasic" : "Bachelor’s degree in Information Systems or Computer Science, 10+ years IT/end-user support experience, 5+ years leading global support teams, Demonstrated success deploying AI/automation/virtual agents, Hands-on expertise IT service management frameworks, Hands-on expertise ticketing systems, Hands-on expertise end-user computing, Hands-on expertise workplace technology, Hands-on expertise identity lifecycle, Hands-on expertise device lifecycle, Hands-on expertise access management, Proficiency applying AI tools, Comfortable using generative AI tools, Able to evaluate AI-generated outputs critically, Open to continuously adopting new AI capabilities, Proven track record deploying conversational AI, Proven track record deploying virtual agents, Hands-on experience designing agentic automation, Hands-on experience designing self-healing systems, Track record applying AI-driven analytics, Track record applying predictive insights, Track record applying employee sentiment analysis, Command of responsible-AI principles", "qualificationsPreferred" : "End-user computing experience, Workplace technology experience, Ability to use AI-driven analytics, Ability to use predictive insights, Ability to use employee sentiment analysis, Experience with Business Intelligence tools, Identity lifecycle experience, Device lifecycle experience, Access management experience, Operational judgment skills, Escalation management skills", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Application and Interview Impersonation Notice: Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful. If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators. Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a \"work from anywhere\" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely! Precisely is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge. This position is 100% remote anywhere in the US The Company advocates employee career development and employee requests to pursue internal employment opportunities are encouraged.  Employees are also encouraged to discuss their career interests with their Manager at any time.  Open communication regarding career advancement promotes a positive working environment.  Both internal and external candidates are granted equal consideration for available employment opportunities.  Overview: As the Director of End-User Experience, you lead global delivery of employee technology support, accountable for execution, service quality, and continuous AI-driven improvement. You operate an AI-first model — using automation and self-healing systems to resolve most demand while focusing engineers on the most complex work. You own the employee-facing technology services that keep our people productive every day. You partner across IT, Security, Engineering, Sales, HR, and Finance to enable an AI-enabled workforce. You report to the Vice President of Platform Engineering and End-User Experience, with an execution-first mindset aligned to our enterprise strategy. We are looking for a leader who treats AI as a teammate and is excited to transform how support gets delivered. What you will do: Own the operational delivery of AI-first end-user support services across all regions and time zones, meeting defined service-level, satisfaction, and reliability standards. Lead global service desk and field support teams, executing established standards, policies, and service models with consistent, predictable, and high-quality employee support experiences. Manage daily operations for incidents, service requests, and problem management, incorporating AI triage, routing, and resolution. Deploy and continuously tune virtual agents and conversational AI (Atlassian Rovo, Microsoft Copilot, and similar) to maximize employee self-help. Lead major incident response for employee-impacting issues, coordinating across Platform Engineering, Security, and vendors. Drive root cause analysis and automated corrective actions — including self-healing scripts and auto-remediation — to eliminate recurring issues. Oversee support for end-user devices and peripherals, identity and access workflows with agentic provisioning and deprovisioning, and the collaboration and productivity tools embedded in our daily workflow. Execute service management processes (incident, request, problem, change, knowledge) in alignment with enterprise standards, augmented by AI throughout, and maintain ticketing, knowledge, and self-service tools with AI-generated, AI-curated content that stays current automatically. Track and report performance against service KPIs (mean time to resolve, first-contact resolution, satisfaction, backlog health) and AI-specific metrics (containment and deflection rate, autonomous resolution rate, AI accuracy, human escalation rate), and set ambitious targets that expand what AI resolves over time. Lead, coach, and develop regional managers and support leaders through a workforce transition toward higher-value, AI-augmented work — building clear career paths and reskilling plans that grow AI fluency, automation, and engineering capability — while managing vendor performance, budgeting, forecasting, and cost discipline. What we are looking for: Required: Bachelor’s degree in Information Systems, Computer Science 10+ years of experience in IT / end-user support, or in enterprise service delivery. 5+ years leading global, distributed support teams, with demonstrated success deploying AI, automation, or virtual agents in a support or service environment — measurably increasing deflection, autonomous resolution, or productivity. Hands-on expertise with IT service management frameworks and ticketing systems (e.g., Jira Service Management), end-user computing and workplace technology, identity and device lifecycle, and access management. AI Skills/Knowledge: Precisely is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge. Proven track record deploying and scaling conversational AI and virtual agents (e.g., Atlassian Rovo, Microsoft Copilot) in production support environments — with measurable gains in deflection, autonomous resolution, and employee productivity. Hands-on experience designing agentic automation and self-healing systems — auto-remediation, AI-driven incident triage and routing, and automated identity, provisioning, and deprovisioning workflows that resolve work without human touch. Track record applying AI-driven analytics, predictive insights, and employee sentiment analysis to anticipate demand and continuously improve service delivery — supported by AI-generated, AI-curated knowledge that stays current automatically. Strong command of responsible-AI principles — data privacy, accuracy validation, and human-in-the-loop design — with the operational judgment to set and expand autonomous-resolution targets while knowing where humans must remain in the loop. Preferred Skills: End-user computing and workplace technology. Ability to use AI-driven analytics, predictive insights, and employee sentiment analysis to improve service delivery. IT service management frameworks and ticketing systems (e.g., Jira Service Management), including AI/virtual-agent capabilities. Experience working with Business Intelligence tools to deliver meaningful and actionable service metrics that drive continuous improvement. Identity, device lifecycle, and access management. Strong operational judgment and escalation management skills. #LI-GB1 #LI-Remote The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the Precisely Candidate Privacy Notice", "summaryDescription" : "Director, End-user Experience at Precisely. Skills: End-user support, AI-first model, Service delivery, Automation. Own operational delivery of AI-first support services. Lead global service desk teams", "postedDate" : "2026-06-11T18:32:59.496", "createdAt" : "2026-06-11T18:32:59.496", "lastUpdated" : "2026-06-13T08:37:39.865", "ingestTimestamp" : "2026-06-11T18:32:59.496", "mongoId" : "6a2a536874d8ee00a05fdf97", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 200000, "salaryAnnualMax" : 300000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "AI triage", "AI routing", "Automated provisioning", "Automated deprovisioning", "Self-healing scripts", "Auto-remediation", "Leadership", "End-user support", "AI-first model", "Service delivery", "Automation", "Service management", "Incident management", "Problem management", "Change management", "Knowledge management", "Vendor performance", "Budgeting", "Forecasting", "Cost discipline", "Career development", "Employee support", "Data integrity", "AI-first organization", "End-user experience", "Employee technology support", "Service-level standards", "Satisfaction standards", "Reliability standards", "IT service management", "Identity and access management", "Responsible AI principles", "Jira Service Management", "Microsoft Copilot", "Atlassian Rovo" ], "skillCount" : 35, "jobCategory" : "other", "jobSubcategory" : "it", "dataQualityScore" : 0.8888889, "_score" : 860.31995, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Data Integrity" }, { "id" : "6a2c722174d8ee00a092ff7a", "title" : "Deskside Technician – End User Computing (m/w/d)", "company" : "EVERIENCE", "industry" : "Information Technology And Services", "salary" : { "min" : 37000.0, "max" : 48000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Deskside Technician in Venlo, Netherlands, with 3-5 years of experience, adjusted for the consulting industry and company size." }, "location" : "Venlo, LI, Netherlands", "locations" : [ "Venlo", "LI", "Netherlands" ], "timestamp" : "2026-06-15T07:56:07.700", "fingerprint" : "a4144d0e55bcd1d88daa9c55b556695509c9be4616eca2679ae4b1e0787c9c50", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/EVERIENCE/744000131900123-deskside-technician-end-user-computing-m-w-d-", "externalId" : "744000131900123", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Venlo", "state" : "Limburg", "country" : "Netherlands", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.3924489,6.1511724" } ], "locationText" : "Venlo, Limburg, Netherlands", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Windows 7, Windows 10, TCP/IP", "professionalSkills" : [ "Issue resolution", "Customer requirements" ], "hardSkillsList" : [ "Hardware repair", "Software break/fix", "Network support", "Mobile device support", "Printer support", "Scanner support" ], "hardSkills" : [ { "name" : "Hardware repair", "level" : "intermediate" }, { "name" : "Software break/fix", "level" : "intermediate" }, { "name" : "Network support", "level" : "intermediate" }, { "name" : "Mobile device support", "level" : "intermediate" }, { "name" : "Printer support", "level" : "intermediate" }, { "name" : "Scanner support", "level" : "intermediate" } ], "majorSkills" : "End User Computing, Technical support, Hardware maintenance", "majorSkillsList" : [ "End User Computing", "Technical support", "Hardware maintenance" ], "coreResponsibilities" : "Provide onsite support, Resolve incidents and problems, Perform reactive troubleshooting, Support users connecting to network, Assist in coordination and completion, Provide repair and maintenance, Install, upgrade and repair EUC equipment, Provide software break/fix services, Provide network printers and scanner connectivity, Provide network support for device configuration, Provide warranty and break/fix support, Configure and support end users, Provide VIP support, Create, change and remove printer configurations, Provide on-site hardware support, Provide feedback regarding customer requirements, Supervise assignments, Maintain timely communication, Utilize problem management database, Track and report on customer calls, Communicate technical information", "teamCollaboration" : "Liaison between users; Liaison between departments; Liaison between teams; Communication with sales; Communication with operations; Communication with branch office", "domainKnowledge" : "End User Computing", "domainList" : [ "end-user-computing" ], "domainSpecificKnowledge" : [ "End User Computing" ], "toolProficiency" : [ "Ghost", "MDT", "USMT" ], "communicationSkills" : "Technical information", "problemSolvingSkills" : "Troubleshooting; Analysis of hardware; Analysis of data", "qualificationsBasic" : "3 to 5 years related work experience, Sound knowledge of imaging tools, Sound knowledge of data backup, Installing, upgrading, migrating Windows 7/10, Deploying Windows 7/10 large enterprises, Configuring hardware and applications, Configuring network connectivity, Configuring access to resources, Configuring mobile computing, Monitoring and maintaining systems, Configuring backup and recovery options", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability. Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data. In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities. The Deskside Technician – End User Computing role provides troubleshooting, repair, and preventative maintenance for end-user devices and peripherals at corporate locations. The technician handles a variety of assignments requiring analysis of hardware and data, applying judgment within established practices. They act as a liaison between users, departments, and teams to drive issue resolution. Key responsibilities include: * Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs * Resolve incidents and problems associated with EUC equipment * Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future * Support Authorized Users in connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments * Provide repair and maintenance for mobile devices * · Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals) * Provide software break/fix services and replacement of non-warranty assets for end users * Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output * Provide warranty and break/fix support for networked printers and scanners * Configure and support end users on mobile computing platforms * Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, etc * Create, change and remove printer configurations and queues based on requests and in accordance with SLAs * Provide on-site hardware support for general troubleshooting and problems for end user computing technologies * Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel. * Utilize problem management database and systems to track and report on customer calls and requests. * Communicate technical information to technical and non-technical team and customers. * Deskside support services as required. ## Qualifications Experience: * Requires 3 to 5 years of related work experience * Sound knowledge of imaging tools (Ghost, MDT) * Sound knowledge of data backup and recovery tools (USMT) * Installing, upgrading, and migrating to Windows 7/10 * Deploying Windows 7/10 in large enterprises * Configuring hardware and applications * Configuring network connectivity * Configuring access to resources * Configuring mobile computing * Monitoring and maintaining systems that run Windows 7/10 * Configuring backup and recovery options ## Additional Information Languages: * Fluent in Dutch & English All our positions are open to both women and men and are, of course, open to people with disabilities.", "summaryDescription" : "Deskside Technician – End User Computing (m/w/d) at EVERIENCE. Skills: End User Computing, Technical support, Hardware maintenance. Provide onsite support. Resolve incidents and problems", "postedDate" : "2026-06-12T13:08:39.000", "createdAt" : "2026-06-13T20:34:01.746", "lastUpdated" : "2026-06-15T07:56:07.700", "ingestTimestamp" : "2026-06-13T20:34:01.746", "mongoId" : "6a2c722174d8ee00a092ff7a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Hardware repair", "Software break/fix", "Network support", "Mobile device support", "Printer support", "Scanner support", "End User Computing", "Technical support", "Hardware maintenance", "Issue resolution", "Customer requirements", "Ghost", "MDT", "USMT" ], "skillCount" : 14, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 856.35266, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca53274d8ee00a09b51f8", "title" : "Senior Manager of End User Experience", "company" : "Tripledot Studios", "industry" : "Technology", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Senior Manager of End User Experience in Barcelona, Spain, adjusted for the technology industry and manager seniority." }, "location" : "Barcelona, Barcelona, Spain", "locations" : [ "Barcelona", "Barcelona", "Spain", "London", "England", "United Kingdom" ], "timestamp" : "2026-06-15T08:17:16.578", "fingerprint" : "bfc115a59fd3730db8f266b972049f4ed1e92249c6723d0ca18ba7d351189561", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/tripledotstudios/jobs/4889931101", "externalId" : "4889931101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Barcelona", "state" : "Barcelona", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "41.3825802,2.1770730" } ], "locationText" : "Barcelona, Barcelona, Spain", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Okta, MDM, ESM platforms, AI, Automation, LLMs", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Leadership", "Mentoring", "Efficiency", "Data analysis" ], "hardSkillsList" : [ "Helpdesk management", "TechOps management", "Global team management", "System integration" ], "softSkillsList" : [ "Low-ego", "High-output" ], "hardSkills" : [ { "name" : "Helpdesk management", "level" : "intermediate" }, { "name" : "TechOps management", "level" : "intermediate" }, { "name" : "Global team management", "level" : "intermediate" }, { "name" : "System integration", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Low-ego" }, { "name" : "High-output" } ], "majorSkills" : "Service Operations, TechOps, Global Support, Automation", "majorSkillsList" : [ "Service Operations", "TechOps", "Global Support", "Automation" ], "coreResponsibilities" : "Manage global team, Mentor global team, Scale global team, Foster high performance culture, Foster continuous learning culture, Foster seamless collaboration culture, Build systems for efficiency, Lead global IT support, Integrate new studios, Unify global studios, Provide seamless support experience, Remove technical roadblocks, Use automation for support, Use AI for support", "teamCollaboration" : "Geographically dispersed teams; Global teams", "domainKnowledge" : "Mobile gaming", "domainList" : [ "mobile-gaming" ], "domainSpecificKnowledge" : [ "Mobile gaming" ], "toolProficiency" : [ "Okta", "MDM", "ESM platforms" ], "continuousLearning" : "Continuous professional development", "innovationCreativity" : "AI-driven creativity; Generative game creation; Experimental mindset", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "20 days remote working", "outcomesObjectives" : "Make support feel like magic", "qualificationsBasic" : "Global IT support leadership, Okta expertise, MDM expertise, ESM platform expertise", "qualificationsPreferred" : "Experience integrating new studios", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. At Tripledot, we don't just build games; we build engines of scale. As the Senior Manager of Service Ops, you are the architect of the internal \"Product\"—the digital environment where 2,500+ of the world’s best game makers live. Forget traditional, slow-moving IT. We need a leader to turn our Helpdesk into a high-velocity TechOps machine. You’ll be responsible for unifying 12+ global studios into a single, seamless support experience. Your mission is simple: remove every technical roadblock standing in the way of our teams, using automation and AI to make support feel like magic. Key Responsibilities Lead and Develop Global Team: Directly manage, mentor, and scale the geographically dispersed Service Operations team. Foster a culture of high performance, continuous learning, and seamless collaboration across all global teams. Strategy you build systems so they never happen again. You hate bureaucracy and love efficiency. Battle-Hardened Leadership: You’ve led global IT support through hyper-growth or M& A. You know how to integrate a new studio (like the Belka team) into a central culture without missing a beat. Tech-Fluent & Data-Obsessed: You’re an expert in Okta, MDM, and modern ESM platforms, but you live in the dashboard. If you can't measure the impact of a change, you don't make it. AI Pragmatist: You have a clear vision for how LLMs and automation can transform internal support from a cost center into a competitive advantage. Cultural Fit: You are low-ego, high-output, and thrive in a \"No-nonsense\" environment where the best data-backed idea always wins. Why Join Us You will be part of a fun mobile gaming company aiming to embrace the future of AI-driven creativity and exploring where the industry is moving. You will be instrumental in shaping the backbone of the AI/ML and IT systems that will power solutions that will spread throughout the whole group. You will operate in an environment that values an experimental mindset, focusing on learning opportunities and pioneering generative game creation. Working at Tripledot 25 days paid holiday in addition to bank holidays to relax and refresh throughout the year Hybrid Working 20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year. Daily Free Lunch: when in the office you get £12 every day to order from JustEat. Regular company events and rewards: quarterly on-site and off-site events that celebrate cultural events, our achievements and our team spirit. Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand. Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy] Life Assurance & Group Income Cover: Financial protection for you and your loved ones. Continuous Professional Development: Propel your career with continuous opportunities for professional development. Private Medical Cover & Health Cash Plan: Opt-in (P11d benefit) comprehensive private medical cover with Bupa and cash plan with Medicash. Dental Cover: Opt-in (P11d benefit). Cycle to Work Scheme: Salary sacrifice bike purchase scheme. Pension Plan: Qualifying earnings or opt-in 4% contributory match schemes offered", "summaryDescription" : "Senior Manager of End User Experience at Tripledot Studios. Skills: Service Operations, TechOps, Global Support, Automation. Manage global team. Mentor global team", "postedDate" : "2026-06-14T04:07:20.136", "createdAt" : "2026-06-14T04:07:20.136", "lastUpdated" : "2026-06-15T08:17:16.578", "ingestTimestamp" : "2026-06-14T04:07:20.136", "mongoId" : "6a2ca53274d8ee00a09b51f8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Helpdesk management", "TechOps management", "Global team management", "System integration", "Low-ego", "High-output", "Service Operations", "TechOps", "Global Support", "Automation", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Leadership", "Mentoring", "Efficiency", "Data analysis", "Mobile gaming", "Okta", "MDM", "ESM platforms" ], "skillCount" : 25, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 848.6619, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5e6674d8ee00a08e3c3f", "title" : "Senior Manager, IT End User Services", "company" : "Beeline Medicines", "industry" : "Biotechnology", "salary" : { "min" : 165000.0, "max" : 225000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Senior Manager, IT End User Services in Boston, MA, adjusted for the biotech industry and manager seniority." }, "location" : "Boston, Massachusetts, United States", "locations" : [ "Boston", "Massachusetts", "United States" ], "timestamp" : "2026-06-15T00:56:55.135", "fingerprint" : "abf0f2fc4b50806f437b0055ea050406c21b4a7c4866c8e6197ab54820ef76ef", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/beelinemedicines/jobs/4215718009", "externalId" : "4215718009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Boston, Massachusetts, United States", "experienceMinYears" : 8, "experienceLevel" : "Manager", "technicalSkills" : "Microsoft 365, Entra ID, Intune, Autopilot", "professionalSkills" : [ "Service delivery", "Employee experience", "Continuous improvement", "Repeatability", "Audit readiness", "Service metrics", "Operational dashboards", "Lean environment", "Contract oversight", "Performance accountability" ], "hardSkillsList" : [ "Device lifecycle management", "SLA definition", "Performance management", "Workflow design", "Reporting" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Device lifecycle management", "level" : "intermediate" }, { "name" : "SLA definition", "level" : "intermediate" }, { "name" : "Performance management", "level" : "intermediate" }, { "name" : "Workflow design", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "End user services, Service delivery management, Vendor management", "majorSkillsList" : [ "End user services", "Service delivery management", "Vendor management" ], "coreResponsibilities" : "Manage day-to-day delivery, Manage continuous improvement, Manage strategic evolution, Own employee technology experience, Manage helpdesk operations, Manage device lifecycle, Oversee service desk vendor, Measure digital employee experience, Serve as primary interface, Partner with Infrastructure", "teamCollaboration" : "Cross-functional collaboration", "domainKnowledge" : "IT End User Services", "domainList" : [ "it-end-user-services" ], "domainSpecificKnowledge" : [ "IT End User Services" ], "toolProficiency" : [ "Jira Service Management", "ServiceNow" ], "documentationSkills" : "Process documentation", "problemSolvingSkills" : "Data-driven decision making", "qualificationsBasic" : "8+ years progressive IT experience, 3 years IT support management, 3 years service delivery management, Manage outsourced IT service desk vendors, Microsoft 365 administration, Entra ID administration, Windows device management, IT service management platforms experience, Process design discipline, Process documentation discipline, Data-driven decision making, Cross-functional collaboration, Vendor management skills, SLA negotiation", "qualificationsPreferred" : "Pharmaceutical industry experience, Biotechnology industry experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Beeline Medicines: Beeline Medicines is a clinical‑stage biotechnology company focused on developing and delivering category-leading precision therapies to transform the lives of people living with autoimmune and inflammatory diseases. With a portfolio of potential best-in-class and first-in-disease therapeutic candidates that directly target key pathways governing dysregulated immunological and inflammatory responses, the Company is developing medicines that have the opportunity to provide durable, life-changing impact. Led by an established executive team and backed by world-class life science investors, each day Beeline Medicines is determined to bring the scientific rigor and operational excellence to get to what matters for patients – realizing a world where people with immune-mediated diseases can live life fully. Job Summary: The Senior Manager, IT End User Services is responsible for the day-to-day delivery, continuous improvement, and strategic evolution of all employee-facing IT services. This role owns the end-to-end employee technology experience from first-day onboarding through offboarding, including helpdesk operations, device lifecycle management, service desk vendor oversight, and digital employee experience (DEX) measurement. The Senior Manager serves as the primary interface between IT and the broader organization for service delivery, partnering closely with the Infrastructure equivalent professional experience accepted. 8+ years of progressive IT experience with at least 3 years in an IT support management or service delivery management role Pharmaceutical and/or Biotechnology industry strong preferred Demonstrated experience managing outsourced or co-managed IT service desk vendors, including SLA definition and performance management. Hands-on experience with Microsoft 365 administration, Entra ID (Azure AD), and Windows device management via Intune and Autopilot. Experience with IT service management platforms (Jira Service Management, ServiceNow, or equivalent) including workflow design and reporting. Service delivery orientation with a focus on employee experience and continuous improvement. Process design and documentation discipline, with an emphasis on repeatability and audit readiness. Data-driven decision making using service metrics, satisfaction data, and operational dashboards. Cross-functional collaboration in a lean, fast-paced environment where individual contribution and leadership coexist. Strong vendor management skills, including contract oversight, SLA negotiation, and performance accountability. Salary Range: The expected annual salary range for this position is listed below. Actual pay will be determined based on experience, qualifications, location, and other job-related factors permitted by law. A discretionary annual bonus and long-term incentive award (e.g., equity) may be available based on individual and Company performance. Salary Range $170,969—$180,000 USD Benefits: We offer a comprehensive benefits package including: Medical, Dental & Vision insurance (employee premiums 100% covered by company) 20 accrued days combined time off (PTO/Sick), 12 company holidays, & winter recharge Flexible work arrangements / hybrid schedule Health Savings Account (HSA) *Benefits are subject to eligibility requirements and plan terms. Additional details provided during the offer process* Equal Employment Opportunity: Beeline Medicines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Reasonable Accommodation: If you require a reasonable accommodation to participate in the application or interview process, please contact careers@beelinemedicines.com to request an accommodation. We are committed to providing equal access to all candidates. Privacy Upon submission of this form I understand that Beeline Medicines is based in the United States and personal data submitted in the form will be transferred and accessed in the U.S., Information about Beeline Medicines privacy practices can be found at Privacy Policy - Beeline Medicines", "summaryDescription" : "Senior Manager, IT End User Services at Beeline Medicines. Skills: End user services, Service delivery management, Vendor management. Manage day-to-day delivery. Manage continuous improvement", "postedDate" : "2026-06-12T22:12:33.850", "createdAt" : "2026-06-12T22:12:33.850", "lastUpdated" : "2026-06-15T00:56:55.135", "ingestTimestamp" : "2026-06-12T22:12:33.850", "mongoId" : "6a2c5e6674d8ee00a08e3c3f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 165000, "salaryAnnualMax" : 225000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Device lifecycle management", "SLA definition", "Performance management", "Workflow design", "Reporting", "Leadership", "End user services", "Service delivery management", "Vendor management", "Service delivery", "Employee experience", "Continuous improvement", "Repeatability", "Audit readiness", "Service metrics", "Operational dashboards", "Lean environment", "Contract oversight", "Performance accountability", "IT End User Services", "Jira Service Management", "ServiceNow" ], "skillCount" : 22, "jobCategory" : "engineering", "jobSubcategory" : "information-technology", "dataQualityScore" : 0.8888889, "_score" : 833.4853, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Biotechnology" }, { "id" : "68c9ab2bce260f92cbb22946", "title" : "Senior Specialist Solutions Architect, End User Computing", "company" : "AWS EMEA SARL (Spain Branch)", "industry" : "Solutions Architect, Solution Architect, Cloud Computing", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Senior Specialist Solutions Architect, End User Computing in Madrid, Spain, adjusted for seniority and industry." }, "location" : "Madrid, Community of Madrid, ESP", "locations" : [ "Madrid, Community of Madrid, ESP" ], "timestamp" : "2026-06-15T07:16:41.790", "fingerprint" : "d395e0349c806a4e3d8224b7dccecff4a54f07cc66fc8fe8ea318ef7a85e5098", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3077525/apply", "externalId" : "3d03a4e6-585e-4af0-ba5a-709d88113566", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Madrid", "state" : "Community of Madrid", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "40.4167820,-3.7035070" } ], "locationText" : "Madrid, Community of Madrid, Spain", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AWS, Active Directory, Entra ID", "professionalSkills" : [ "Consultative skills", "Leadership skills", "Technical engagement", "Architectural discussions", "Knowledge transfer", "Relationship building" ], "hardSkillsList" : [ "Virtualized desktops", "Technical pre-sales", "End user computing", "Systems management", "Storage management", "Microsoft infrastructure" ], "hardSkills" : [ { "name" : "Virtualized desktops", "level" : "intermediate" }, { "name" : "Technical pre-sales", "level" : "intermediate" }, { "name" : "End user computing", "level" : "intermediate" }, { "name" : "Systems management", "level" : "intermediate" }, { "name" : "Storage management", "level" : "intermediate" }, { "name" : "Microsoft infrastructure", "level" : "intermediate" } ], "majorSkills" : "End User Computing, AWS EUC, Virtualized desktops, Cloud architecture", "majorSkillsList" : [ "End User Computing", "AWS EUC", "Virtualized desktops", "Cloud architecture" ], "coreResponsibilities" : "Own technical engagement, Drive customer success, Discuss technical details, Brief executive audience, Engage with architects, Engage with partners, Engage with professional services, Drive sales opportunities, Create compelling workloads, Migrate workloads on AWS, Collaborate with technical teams, Influence technical teams, Deploy Amazon WorkSpaces, Deploy Amazon AppStream 2.0, Deploy Amazon WorkSpaces Thin Client, Educate customers on AWS value, Participate in architectural discussions, Conduct training sessions, Capture best-practice knowledge, Share best-practice knowledge, Author AWS publications, Contribute to AWS publications, Build deep relationships, Act as technical liaison", "teamCollaboration" : "Technical teams; Partner organizations; Professional services; Service engineering teams; Support teams", "domainKnowledge" : "End User Computing; Virtualized desktops; Cloud computing; Application architectures; Integration approaches; Cloud solutions; Microsoft infrastructure", "domainList" : [ "end-user-computing", "virtualized-desktops", "cloud-computing", "application-architectures", "integration-approaches", "cloud-solutions", "microsoft-infrastructure" ], "domainSpecificKnowledge" : [ "End User Computing", "Virtualized desktops", "Cloud computing", "Application architectures", "Integration approaches", "Cloud solutions", "Microsoft infrastructure" ], "toolProficiency" : [ "Amazon WorkSpaces", "Amazon AppStream 2.0" ], "communicationSkills" : "Executive presentations; Technical discussions", "documentationSkills" : "Whitepapers; Blogs; Technical guides", "innovationCreativity" : "Implement innovative solutions", "problemSolvingSkills" : "Solve technical problems", "qualificationsBasic" : "4+ years customer facing VDI, 4+ years technical pre-sales EUC, 4+ years Active Directory, 4+ years Microsoft infrastructure", "qualificationsPreferred" : "Experience with end user communities, Experience with VDI and DaaS, Amazon WorkSpaces experience, AppStream experience, Citrix experience, VMware Horizon experience, Architecting workload migrations onto AWS", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Do you like helping customers implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping groups understand application architectures and integration approaches? Do you have the consultative and leadership skills to help customers succeed with their cloud efforts? Are you passionate about cloud computing with a special focus on virtualized desktops, applications, and document collaboration? Amazon Web Services is looking for Solutions Architects to help establish AWS End User Computing (EUC) as the market leader in end user computing. We built AWS EUC services to give customers the agility to respond to the changing needs of their workforce. Customers can scale up or scale down on-demand, providing users with the resources they need, all without deploying and operating infrastructure. This is a highly technical position for someone who can dive deep, build complex, AWS-optimized architectures, and help customers accelerate their adoption of AWS services. Your broad responsibilities include: owning the technical engagement and ultimate success around specific implementation projects. You should be as comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. In addition, you will engage with other AWS solutions architects, partner and professional services organizations to drive large and highly complex sales opportunities to closure. The AWS EUC SA team is creating and migrating large scale and compelling workloads on AWS. You will be collaborating with and influencing technical teams requiring AWS expertise and in so doing will be making a significant impact on Amazon’s customers. Enjoy working with enterprise customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of enterprise customers. Key job responsibilities * Work with customers to deploy Amazon WorkSpaces - Personal, Pools and Core; Amazon AppStream 2.0, and Amazon WorkSpaces Thin Client. * Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud * Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS * Capture and share best-practice knowledge amongst the AWS solutions architect community * Author or otherwise contribute to AWS customer-facing publications such as whitepapers, blogs, and technical guides * Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates * Act as a technical liaison between customers, partners, service engineering teams and support About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications: - 4+ years of customer facing experience with virtualized desktops (VDI) - 4+ years of technical pre-sales experience in end user computing and related services or experience provisioning, migrating, and managing end user computing technologies. - 4+ including Active Directory, Entra ID, systems management, and storage - 4+ years of experience with Microsoft infrastructure technologies Preferred Qualifications: - Experience working with end user or developer communities - Experience and practical knowledge with VDI and DaaS solutions, preferably Amazon WorkSpaces, AppStream, Citrix or VMware/Omnissa Horizon. - Experience with designing and architecting workload migrations onto AWS. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Senior Specialist Solutions Architect, End User Computing at AWS EMEA SARL (Spain Branch). Skills: End User Computing, AWS EUC, Virtualized desktops, Cloud architecture. Own technical engagement. Drive customer success", "postedDate" : "2026-06-13T20:22:53.018", "createdAt" : "2026-06-13T20:22:53.018", "lastUpdated" : "2026-06-15T07:16:41.790", "ingestTimestamp" : "2026-06-13T20:22:53.018", "mongoId" : "68c9ab2bce260f92cbb22946", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3077525/apply", "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Virtualized desktops", "Technical pre-sales", "End user computing", "Systems management", "Storage management", "Microsoft infrastructure", "End User Computing", "AWS EUC", "Cloud architecture", "Consultative skills", "Leadership skills", "Technical engagement", "Architectural discussions", "Knowledge transfer", "Relationship building", "Cloud computing", "Application architectures", "Integration approaches", "Cloud solutions", "Amazon WorkSpaces", "Amazon AppStream 2.0" ], "skillCount" : 21, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 804.87384, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a67fe74d8ee00a06328b0", "title" : "IT Operations Engineer, End User Computing", "company" : "Point72", "industry" : "Financial Services", "salary" : { "min" : 110000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for IT Operations Engineer, End User Computing in North America, adjusted for mid-seniority and FinTech industry." }, "location" : "North America", "locations" : [ "North America" ], "timestamp" : "2026-06-14T10:28:47.256", "fingerprint" : "296259bfaf715996fd7403a4b15955e478c2677961be0f674d4fb454063e257f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/point72/jobs/8574600002?gh_jid=8574600002", "externalId" : "8574600002", "industryFunction" : { }, "structuredLocations" : [ { "continent" : "na", "workMode" : "onsite" } ], "locationText" : "", "experienceMinYears" : 4, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "PowerShell, Splunk", "professionalSkills" : [ "Client experience", "Technology projects", "Service levels", "Root cause analyses", "Operational readiness" ], "hardSkillsList" : [ "Desktop support", "Technical support", "Hardware troubleshooting", "Software troubleshooting", "Connectivity troubleshooting", "Scripting solutions", "Incident lifecycle management", "System health checks", "Workstation builds", "Hardware lifecycle activities" ], "hardSkills" : [ { "name" : "Desktop support", "level" : "intermediate" }, { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Hardware troubleshooting", "level" : "intermediate" }, { "name" : "Software troubleshooting", "level" : "intermediate" }, { "name" : "Connectivity troubleshooting", "level" : "intermediate" }, { "name" : "Scripting solutions", "level" : "intermediate" }, { "name" : "Incident lifecycle management", "level" : "intermediate" }, { "name" : "System health checks", "level" : "intermediate" }, { "name" : "Workstation builds", "level" : "intermediate" }, { "name" : "Hardware lifecycle activities", "level" : "intermediate" } ], "majorSkills" : "End-user technology, Client support, IT operations", "majorSkillsList" : [ "End-user technology", "Client support", "IT operations" ], "coreResponsibilities" : "Lead delivery of end-user technology services, Shape support model, Improve client experience, Build hands-on support, Operate hands-on support, Troubleshoot hardware issues, Resolve hardware issues, Troubleshoot software issues, Resolve software issues, Troubleshoot connectivity issues, Resolve connectivity issues, Develop training, Deliver training, Develop documentation, Deliver documentation, Develop knowledge articles, Deliver knowledge articles, Automate repetitive tasks, Implement scripting solutions, Manage technology projects, Produce project plans, Coordinate resources, Deliver status reports, Partner with vendors, Partner with service providers, Establish service levels, Coordinate escalations, Drive resolution, Own incident lifecycle, Perform root cause analyses, Implement corrective actions, Provide 24x7 on-call support, Perform system health checks, Perform workstation builds, Coordinate moves, Coordinate adds, Coordinate changes, Coordinate hardware lifecycle activities", "teamCollaboration" : "Cross-functional teams; Global team", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Market data; Electronic trading platforms; Bloomberg; Neovest", "domainList" : [ "market-data", "electronic-trading-platforms", "bloomberg", "neovest" ], "domainSpecificKnowledge" : [ "Market data", "Electronic trading platforms", "Bloomberg", "Neovest" ], "toolProficiency" : [ "Incident tracking system" ], "communicationSkills" : "Clear communication", "documentationSkills" : "Written project plans", "continuousLearning" : "Professional development; Advance technical skills; Contribute innovative ideas; Intellectual curiosity", "innovationCreativity" : "Innovative ideas", "problemSolvingSkills" : "Troubleshoot complex issues; Root cause analyses", "specialRequirements" : "Rotational 24x7 on-call support, Domestic travel, International travel", "outcomesObjectives" : "Improve client experience; Enable high-performance teams; Client-focused outcomes; Increase technology adoption; Increase client self-sufficiency; Improve reliability; Reduce mean time to resolution; Deliver timely reports; Drive resolution; Prevent recurrence; Maintain operational readiness", "qualificationsBasic" : "4+ years client service, 4+ years desktop support, 4+ years technical support, Support PCs, Support laptops, Support video conferencing, Support mobile devices, Support voice systems, Bachelor's degree, Support investment professionals, Experience scripting, Automate operational tasks, Experience using incident tracking system, Rotational 24x7 on-call support, Flexibility for domestic travel, Flexibility for international travel, Client service skills, Self-direction, Appetite for learning new technologies, Commitment to ethical standards", "qualificationsPreferred" : "Experience supporting financial industry", "rawDescription" : "A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU'LL DO Lead delivery of best-in-class end-user technology services across the firm, shaping the support model and directly improving the client experience Build and operate hands-on support for PCs, laptops, video conferencing solutions, mobile devices, and collaboration tools to enable high-performance teams Troubleshoot and resolve complex hardware, software, and connectivity issues with urgency, clear communication, and client-focused outcomes Develop and deliver training, documentation, and knowledge articles to increase technology adoption and client self-sufficiency Automate repetitive operational tasks and implement scripting solutions to improve reliability and reduce mean time to resolution Manage small and large-scale technology projects by producing written project plans, coordinating resources, and delivering timely status reports Partner with vendors and on-site service providers to establish service levels, coordinate escalations, and drive resolution Own the incident lifecycle using the incident tracking system, perform root cause analyses, and implement corrective actions to prevent recurrence Provide rotational 24x7 on-call support and remain flexible for domestic and international travel to support critical deployments and escalations Perform routine system health checks, workstation builds, moves, adds, and changes, and coordinate hardware lifecycle activities to maintain operational readiness WHAT'S REQUIRED Minimum 4 years of experience in client service, desktop support, or technical support role with demonstrated proficiency supporting PCs, laptops, video conferencing solutions, mobile devices, and voice systems Bachelor’s degree in technology, computer science, or a related discipline from an accredited institution Demonstrated experience supporting investment professionals in the financial industry Knowledge of market data and electronic trading platforms such as Bloomberg and Neovest Experience scripting and automating operational tasks using tools such as PowerShell and Splunk Proven ability to troubleshoot and remediate complex issues across an enterprise, produce root cause analyses, and recommend risk mitigation actions Experience using an incident tracking system to document, track, and report incidents, problems, and service requests Availability to provide rotational 24x7 on-call support and flexibility for domestic and international travel Strong client service skills, self-direction within a global team, and an appetite for learning new technologies Commitment to the highest ethical standards WE TAKE CARE OF OUR PEOPLE We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Fully-paid health care benefits Generous parental and family leave policies Volunteer opportunities Support for employee-led affinity groups representing women, people of color and the LGBT+ community Mental and physical wellness programs Tuition assistance A 401(k) savings program with an employer match and more ABOUT POINT72 Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit https://point72.com/.", "summaryDescription" : "IT Operations Engineer, End User Computing at Point72. Skills: End-user technology, Client support, IT operations. Lead delivery of end-user technology services. Shape support model", "postedDate" : "2026-06-11T21:07:39.909", "createdAt" : "2026-06-11T21:07:39.909", "lastUpdated" : "2026-06-14T10:28:47.256", "ingestTimestamp" : "2026-06-11T21:07:39.909", "mongoId" : "6a2a67fe74d8ee00a06328b0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 110000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Desktop support", "Technical support", "Hardware troubleshooting", "Software troubleshooting", "Connectivity troubleshooting", "Scripting solutions", "Incident lifecycle management", "System health checks", "Workstation builds", "Hardware lifecycle activities", "End-user technology", "Client support", "IT operations", "Client experience", "Technology projects", "Service levels", "Root cause analyses", "Operational readiness", "Project management", "Market data", "Electronic trading platforms", "Bloomberg", "Neovest", "Incident tracking system" ], "skillCount" : 24, "jobCategory" : "engineering", "jobSubcategory" : "technology", "dataQualityScore" : 0.8888889, "_score" : 803.9575, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Financial Services" }, { "id" : "6a2a47fa74d8ee00a05dcee8", "title" : "Senior Director, End User Support", "company" : "The New York Times", "salary" : { "min" : 245000.0, "max" : 355000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Senior Director in the Media industry in New York, adjusted for company size and seniority." }, "location" : "New York, NY", "locations" : [ "New York", "NY" ], "timestamp" : "2026-06-13T10:08:28.364", "fingerprint" : "40c657da3cbc758524f8c7849374f51bf006a2dc3ecd9b8cb5f3fa1f44a47541", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thenewyorktimes/jobs/4704077005", "externalId" : "4704077005", "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "experienceLevel" : "Director", "professionalSkills" : [ "IT service management", "Operational excellence", "Strategic transformation", "Customer experience", "Workforce planning", "Succession planning", "Cost optimization", "Business continuity", "Disaster recovery" ], "hardSkillsList" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "ITSM framework", "Performance reviews", "Budget management", "Contract negotiations", "Sourcing strategies", "Risk mitigation", "Security policies", "Access controls", "Regulatory obligations" ], "softSkillsList" : [ "Leadership", "Mentoring", "Customer focus", "Accountability", "Continuous improvement" ], "hardSkills" : [ { "name" : "Process management", "level" : "intermediate" }, { "name" : "Cross-functional coordination", "level" : "intermediate" }, { "name" : "Vendor management", "level" : "intermediate" }, { "name" : "Stakeholder management", "level" : "intermediate" }, { "name" : "Operational metrics", "level" : "intermediate" }, { "name" : "Resource planning", "level" : "intermediate" }, { "name" : "Continuous improvement", "level" : "intermediate" }, { "name" : "ITSM framework", "level" : "intermediate" }, { "name" : "Performance reviews", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Contract negotiations", "level" : "intermediate" }, { "name" : "Sourcing strategies", "level" : "intermediate" }, { "name" : "Risk mitigation", "level" : "intermediate" }, { "name" : "Security policies", "level" : "intermediate" }, { "name" : "Access controls", "level" : "intermediate" }, { "name" : "Regulatory obligations", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Customer focus" }, { "name" : "Accountability" }, { "name" : "Continuous improvement" } ], "majorSkills" : "End user support, IT service management, Team leadership", "majorSkillsList" : [ "End user support", "IT service management", "Team leadership" ], "coreResponsibilities" : "Lead global End User Support organization, Own day-to-day operations for end user support, Implement, enforce, and enhance ITSM framework, Define, track, and report on KPIs and SLAs, Establish and maintain clear escalation paths, Develop and maintain understanding of business needs, Partner closely with other technology teams, Manage relationships with other business units, Define and maintain policies, standards, and procedures, Ensure compliance with security, privacy, and compliance requirements, Develop and execute roadmap for modernizing end user, Champion opportunities to leverage AI, automation, and analytics, Evaluate emerging technologies and industry best practices, Lead or co-lead cross-functional initiatives, Manage, mentor, and develop global team, Set clear goals and expectations for team, Build strong, inclusive culture, Partner with HR and leadership for workforce planning, Foster relationships with union and non-union staff, Develop and manage annual budget, Evaluate and manage third-party service providers, Identify opportunities for cost optimization, Collaborate on global and local IT projects, Contribute to business continuity and disaster recovery planning, Proactively identify operational risks, Ensure adherence to security policies", "teamCollaboration" : "Cross-functional initiatives; Partner with HR and leadership; Collaborate on IT projects", "projectManagementSkills" : [ "Roadmap development", "Project management" ], "domainKnowledge" : "End user support; IT service management; Digital workplace capabilities; Journalistic independence", "domainList" : [ "end-user-support", "it-service-management", "digital-workplace-capabilities", "journalistic-independence" ], "domainSpecificKnowledge" : [ "End user support", "IT service management", "Digital workplace capabilities", "Journalistic independence" ], "documentationSkills" : "Documentation; Runbooks; Knowledge base content", "innovationCreativity" : "AI; Automation; Self-service; Emerging technologies", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Risk mitigation", "outcomesObjectives" : "Evolve standards, productivity, and customer experience; Drive automation and self-service; Ensure reliable, secure, and modern end user capabilities; Improve enterprise productivity and employee experience; Reduce friction and improve user experience; Keep environment current and competitive; Ensure consistent application of company policies", "qualificationsBasic" : "Bachelor's degree in IT, CS, Business, or related field, or equivalent relevant experience, 8+ years of experience in technology support, infrastructure, or related IT functions, 5+ years of management experience leading technical support, help desk, or end user support teams, Demonstrated experience owning and operating IT Service Management processes", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The Senior Director, End User Support is responsible for leading a global organization that delivers best-in-class technology support and services to New York Times employees and contractors. This role oversees all aspects of end user support, including help desk, technical support, executive support, and related service delivery functions, with a strong focus on IT service management, operational excellence, and strategic transformation. The Senior Director is accountable for evolving the standards, productivity, and customer experience of the department, driving automation and self-service, and partnering with technology and business stakeholders to ensure reliable, secure, and modern end user capabilities. This is a hybrid role based in our New York City headquarters, reporting to the Vice President, IT Operations. You can typically expect to be in the office 3+ days/week. Responsibilities: Lead a global End User Support organization that includes Help Desk, Technical Support Specialists, Executive Support, and related teams supporting office, hybrid, and remote employees. Own day-to-day operations for end user support, ensuring high availability, responsiveness, and quality of service across all time zones. Implement, enforce, and enhance the IT Service Management (ITSM) framework (incident, request, problem, change, and knowledge) to drive consistent, repeatable service. Define, track, and report on key performance indicators and SLAs for end user support; use data to drive continuous improvement. Establish and maintain clear escalation paths and communication channels for major incidents and executive-impacting issues. Develop and maintain a thorough understanding of business needs and workflows to ensure end user support offerings align with organizational priorities. Partner closely with other technology teams (Enterprise Applications, Security, Product/Engineering, Newsroom) to provide integrated, end-to-end support for users. Manage relationships with other business units to define support expectations, coverage models, and service levels. Define and maintain policies, standards, and procedures for end user support, including documentation, runbooks, and knowledge base content. Ensure compliance with security, privacy, and compliance requirements in collaboration with Information Security and other governance functions. Develop and execute a multi-year roadmap for modernizing end user support, including digital workplace capabilities, automation, and self-service.. Champion opportunities to leverage AI, automation, and analytics (e.g., virtual agents, automated workflows, proactive monitoring) to reduce friction and improve user experience. Evaluate emerging technologies and industry best practices; recommend and implement improvements to keep the environment current and competitive. Lead or co-lead cross-functional initiatives that improve enterprise productivity and employee experience, especially where end user support are a critical enabler. Manage, mentor, and develop a diverse, global team of managers and individual contributors across help desk, technical support, executive support, and related functions. Set clear goals and expectations for the department; provide regular feedback, coaching, and performance reviews. Build a strong, inclusive culture that emphasizes customer focus, accountability, and continuous improvement. Partner with HR and leadership to support workforce planning, succession planning, and career development pathways within the End User Support organization. Foster strong relationships with union and non-union staff and ensure consistent application of company policies and collective bargaining agreements. Develop and manage the annual budget computer hardware purchases, ensuring alignment with strategic priorities and cost-effectiveness. Evaluate and manage third-party service providers and vendors that support end user support, including contract negotiations, SLAs, and ongoing performance reviews. Identify opportunities for cost optimization through process improvements, tooling changes, and sourcing strategies without compromising service quality. Collaborate on global and local IT-related projects to ensure end user requirements are represented and effectively delivered. Contribute to business continuity and disaster recovery planning for end user support, including remote work readiness and site-specific contingencies. Proactively identify operational risks (e.g., single points of failure, skills gaps, process weaknesses) and implement mitigation strategies. Ensure adherence to security policies, access controls, and regulatory obligations in partnership with Information Security and Legal. Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world. Basic Qualifications: Bachelor's degree in Information Technology, Computer Science, Business, or a related field, or equivalent relevant experience. 8+ years of experience in technology support, infrastructure, or related IT functions, with progressively increasing responsibility. 5+ years of management experience leading technical support, help desk, or end user support teams, including multi-level leadership (managers and individual contributors). Demonstrated experience owning and operating IT Service Management processes (incident, problem, change, request, and knowledge), ideally with an enterprise ITSM platform such as ServiceNow. Proven track record in running large-scale service operations with measurable SLAs and KPIs, and using data to drive continuous improvement. Experience managing budgets, including forecasting, cost optimization, and vendor management. Strong project and program management skills; ability to lead complex, cross-functional initiatives. Excellent troubleshooting, analytical, and creative problem-solving skills Experience communicating with IT personnel and business users at all levels, including executive leadership. Experience operating in a hybrid/remote environment and supporting geographically distributed teams. Preferred Qualifications: Experience leading global end user support organizations, including international offices and remote/hybrid workers. Formal ITIL/ITSM certification or equivalent practical expertise. Hands-on familiarity with ServiceNow or similar ITSM tools, and modern endpoint management platforms (e.g., Jamf, Intune, other MDM/EDR tools). Experience driving transformation initiatives such as self-service portals, virtual agents/AI, knowledge-centered support, or major tooling migrations. Experience working in a unionized environment or with collective bargaining agreements (where applicable). Background in media, publishing, or similar environments. #REQ-020212 The annual base pay range for this role is between: $200,000—$250,000 USD For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs. For roles outside of the U.S., information on benefits will be provided during the interview process. We’re excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process. If you’re an Engineering candidate, we’ll let you know what specific GenAI tools you are permitted to use for your technical assessment. The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply. We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U. S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here. The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email reasonable.accommodations@nytimes.com. Emails sent for unrelated issues, such as following up on an application, will not receive a response. The Company encourages those with criminal histories to apply, and will consider their applications in a manner consistent with applicable \"Fair Chance\" laws, including but not limited to the NYC Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For information about The New York Times' privacy practices for job applicants click here. Please beware of fraudulent job postings. Scammers may post fraudulent job opportunities, and they may even make fraudulent employment offers. This is done by bad actors to collect personal information and money from victims. All legitimate job opportunities from The New York Times will be accessible through The New York Times careers site. The New York Times will not ask job applicants for financial information or for payment, and will not refer you to a third party to do so. You should never send money to anyone who suggests they can provide employment with The New York Times. If you see a fake or fraudulent job posting, or if you suspect you have received a fraudulent offer, you can report it to The New York Times at NYTapplicants@nytimes.com. You can also file a report with the Federal Trade Commission or your state attorney general.", "summaryDescription" : "Senior Director, End User Support at The New York Times. Skills: End user support, IT service management, Team leadership. Lead global End User Support organization. Own day-to-day operations for end user support", "postedDate" : "2026-06-11T18:23:41.534", "createdAt" : "2026-06-11T18:23:41.534", "lastUpdated" : "2026-06-13T10:08:28.364", "ingestTimestamp" : "2026-06-11T18:23:41.534", "mongoId" : "6a2a47fa74d8ee00a05dcee8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 245000, "salaryAnnualMax" : 355000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "ITSM framework", "Performance reviews", "Budget management", "Contract negotiations", "Sourcing strategies", "Risk mitigation", "Security policies", "Access controls", "Regulatory obligations", "Leadership", "Mentoring", "Customer focus", "Accountability", "End user support", "IT service management", "Team leadership", "Operational excellence", "Strategic transformation", "Customer experience", "Workforce planning", "Succession planning", "Cost optimization", "Business continuity", "Disaster recovery", "Roadmap development", "Project management", "Digital workplace capabilities", "Journalistic independence" ], "skillCount" : 35, "jobCategory" : "engineering", "jobSubcategory" : "systems-software-development-and-support", "dataQualityScore" : 0.8888889, "_score" : 800.0386, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2a63b274d8ee00a06255b7", "title" : "End User Support", "company" : "NEC Software Solutions", "industry" : "Information Technology And Services", "salary" : { "min" : 35000.0, "max" : 50000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Mid-level End User Support in the Technology industry in Hemel Hempstead, United Kingdom, adjusted for company size and specific industry." }, "location" : "Hybrid, Hemel Hempstead, United Kingdom", "locations" : [ "Hybrid, Hemel Hempstead", "United Kingdom" ], "timestamp" : "2026-06-14T23:15:51.990", "fingerprint" : "3e4482b15cd3d7cc38ff6cea5cf2837100aaa4b8b6e4c5868112dda8537b1c3a", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NECSWS/744000131083572-end-user-support", "externalId" : "744000131083572", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hemel Hempstead", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.7511784,-0.4725280" } ], "locationText" : "Hemel Hempstead, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "technicalSkills" : "Windows, IOS, Active Directory, Microsoft Intune, Entra", "professionalSkills" : [ "File sharing", "Encryption" ], "hardSkillsList" : [ "Hardware troubleshooting", "Software troubleshooting" ], "softSkillsList" : [ "Interpersonal skills", "Analytical skills", "Problem-solving skills", "Planning 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support, Provide remote technical support, Document problems, Track problems, Monitor problems, Maintain best practice, Encourage best practice, Procure desktop PCs, Configure desktop PCs, Manage desktop PCs, Maintain desktop PCs, Develop desktop PCs, Procure laptops, Configure laptops, Manage laptops, Maintain laptops, Develop laptops, Procure peripherals, Configure peripherals, Manage peripherals, Maintain peripherals, Develop peripherals, Procure mobile technology, Configure mobile technology, Manage mobile technology, Maintain mobile technology, Develop mobile technology, Procure printers, Configure printers, Manage printers, Maintain printers, Develop printers, Facilitate secure network access, Provide users support, Provide users advice, Keep up to date with technologies, Identify opportunities for improvement, Make constructive suggestions", "teamCollaboration" : "Operate in team environment", "domainKnowledge" : "Desktop computing environment", "domainList" : [ "desktop-computing-environment" ], "domainSpecificKnowledge" : [ "Desktop computing environment" ], "toolProficiency" : [ "Helpdesk system", "ISM" ], "communicationSkills" : "Verbal skills; Written skills", "documentationSkills" : "Document problems", "continuousLearning" : "Keeping up to date with technologies", "innovationCreativity" : "Identify opportunities for improvement; Makes constructive suggestions for change", "problemSolvingSkills" : "Troubleshoot problem areas; Analytical skills; Problem-solving skills", "specialRequirements" : "Eligible for UK Security Clearance, Right to work in UK, Satisfactory vetting, Reference checks", "qualificationsBasic" : "Ability to setup and maintain components, Software and Hardware Troubleshooting, Windows 10 & 11 experience, Microsoft Office Suite experience, Knowledge of laptop & desktop hardware, Eligible for UK Security Clearance", "qualificationsPreferred" : "Experience using Active Directory, Password resets, account creation, Use of Microsoft Intune/Entra", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Come join us and make a difference in the world! Discover more at [www.necsws.com](http://www.necsws.com/) The End User Support role is to provide a single point of contact for all NEC Employees, to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate fashion, and provide end-user assistance where required Role involves: * Support a cross-platform environment, including Windows, IOS * Provide onsite & remote technical support for staff members in the Hartlepool office and the wider business * Document, track, and monitor all problem on the Helpdesk system (ISM) to ensure a timely resolution * Maintain and encourage best practice across the business e.g. file sharing, encryption etc. * Procure, configure, manage, maintain and develop desktop PC's, laptops, peripherals, mobile technology and printers * Facilitate secure access to the network for remote users * Providing users with appropriate support and advice * Keeping up to date with the latest technologies * Identify opportunities for improvement and makes constructive suggestions for change. ## Qualifications Work Experience * Ability to setup and maintain components and peripheral accessories. * Software and Hardware Troubleshooting * Windows 10 & 11 experience * Microsoft Office Suite experience * Knowledge of laptop & desktop hardware. (e.g. RAM, SSD/HDD) Essential * Proactive attitude * Willingness to learn * Able to operate with minimal supervision * Able to manage time effectively, set priorities appropriately, schedule calls * Able to maintain professional demeanour under stress * Able to operate within customer standard operating procedures * Self-confidence and interpersonal skills * Analytical and problem-solving skills * Good communication (both verbal and written) skills * Planning and organising skills * Strong listening skills * Able to operate effectively in a team environment with both technical and non-technical team members * Must be eligible for UK Security Clearance Desirable * Experience using Active Directory * Password resets, account creation * Use of Microsoft Intune/Entra ## Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: * Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) * 25 days paid holiday with the option to buy/sell * 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) * A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% * A selection of flexible benefits to suit your individual needs Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.", "summaryDescription" : "End User Support at NEC Software Solutions. Skills: End user support, Hardware maintenance, Software support. Provide single point of contact. Receive support and maintenance", "postedDate" : "2026-06-09T08:50:12.000", "createdAt" : "2026-06-12T02:00:56.457", "lastUpdated" : "2026-06-14T23:15:51.990", "ingestTimestamp" : "2026-06-12T02:00:56.457", "mongoId" : "6a2a63b274d8ee00a06255b7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Hardware troubleshooting", "Software troubleshooting", "Interpersonal skills", "Analytical skills", "Problem-solving skills", "Planning skills", "Organising skills", "Listening skills", "End user support", "Hardware maintenance", "Software support", "File sharing", "Encryption", "Desktop computing environment", "Helpdesk system", "ISM" ], "skillCount" : 16, "jobCategory" : "engineering", "jobSubcategory" : "Cyber Service and Technology", "dataQualityScore" : 1.0, "_score" : 788.11395, "daysOld" : 5, "hasLocation" : true, "hasGeo" : true }, { "id" : "693c2b8a70f0b99d5843fcef", "title" : "Senior End-User Computing Sales Specialist", "company" : "AWS EMEA SARL (UK Branch)", "industry" : "Sales, Advertising, Account Management, Tech Sales, Cloud Computing", "salary" : { "min" : 95000.0, "max" : 155000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior End-User Computing Sales Specialist in London, UK, adjusted for seniority and industry." }, "location" : "London, England, GBR", "locations" : [ "London, England, GBR" ], "timestamp" : "2026-06-15T01:21:29.426", "fingerprint" : "88ff88f4b1c7e0c627479f8aaae1767695030191ead47bfab6a4c2c03b45a79f", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3139040/apply", "externalId" : "6e503bfa-bf80-4139-984f-4d74d565f6bf", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Citrix, VMWare, VDI, SaaS, DaaS, Virtual Workplaces, AWS", "professionalSkills" : [ "Value based selling", "Business case definition", "ROI analysis", "Account planning", "Go-to-market strategy", "Partner development", "Sales pipeline management", "New business development", "Strategic relationships" ], "hardSkillsList" : [ "Direct sales", "Business development", "Go-to-market strategy", "Partner development", "Sales management", "Alliances management" ], "hardSkills" : [ { "name" : "Direct sales", "level" : "intermediate" }, { "name" : "Business development", "level" : "intermediate" }, { "name" : "Go-to-market strategy", "level" : "intermediate" }, { "name" : "Partner development", "level" : "intermediate" }, { "name" : "Sales management", "level" : "intermediate" }, { "name" : "Alliances management", "level" : "intermediate" } ], "majorSkills" : "End-User Computing, Cloud Sales, Account Management", "majorSkillsList" : [ "End-User Computing", "Cloud Sales", "Account Management" ], "coreResponsibilities" : "Drive revenue and market share, Meet or exceed quarterly revenue targets, Develop and execute account/territory plan, Manage end to end sales process, Create compelling value propositions, Accelerate customer adoption, Maintain robust sales pipeline, Work with partners to extend reach, Close new business, Develop referrals and references, Build long-term strategic relationships, Coordinate and participate in regional team meetings", "teamCollaboration" : "Engagement of appropriate resources; Regional team meetings", "domainKnowledge" : "End User computing; Cloud computing", "domainList" : [ "end-user-computing", "cloud-computing" ], "domainSpecificKnowledge" : [ "End User computing", "Cloud computing" ], "communicationSkills" : "Executive presentations; Customer executives; IT management", "specialRequirements" : "Moderate travel", "outcomesObjectives" : "Meet or exceed quarterly revenue targets", "qualificationsBasic" : "7+ years direct sales/BD software/cloud/SaaS, 5+ years business development/Go-To-Market/partner development/sales/alliances management, Proactively grow customer relationships, Operate with high degree of ambiguity, Quota carrying technology field sales management/BD experience, Experience with Citrix, VMWare, VDI, SaaS, DaaS, Virtual Workplaces, BAS degree or equivalent work experience", "qualificationsPreferred" : "Communication and presentation skills, Experience with cloud computing technologies/companies, Proven track record creating net-new demand, Experience managing large Enterprise customer accounts", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon WorkSpaces, WorkSpaces Core, AppStream 2.0, WorkSpaces Secure Browser and WorkSpaces Thin Clients make-up the AWS managed service platform for End User computing based in the Amazon cloud. This suite enable customers to choose the optimal virtual desktop, secure browser, or application streaming service for your specific needs—enabling workers to be productive from any supported device, while maintaining a strong security posture, improving agility, and reducing cost. This is a unique opportunity to be part of rapidly growing business that promises to be unique in the web services arena. This position is part of the Amazon Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. Key job responsibilities - Be Customer Obsessed. - Deliver Results: Drive revenue and market share in a defined territory or industry vertical through strategic value based selling, business case definition, ROI analysis and references. - Meet or exceed quarterly revenue targets. - Develop and execute against a comprehensive account/territory plan. - Manage the end to end sales process through engagement of appropriate resources such as Solutions Architects, Professional Services, Executives and Partners - Create & articulate compelling value propositions around the use of AWS EUC solutions. - Accelerate customer adoption - Manage and maintain a robust and accurate sales pipeline of opportunities. - Work with partners to extend reach & drive adoption. - Close new business and add on business from new and existing accounts, develop referrals and references accounts by building long-term strategic relationships with key accounts. - Coordinate and participate in regional team meetings for education and product strategies. - Expect moderate travel. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience - 5+ years of business development, Go-To-Market, partner development, sales or alliances management experience - Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business - Ability to operate with a high degree of ambiguity and in a matrixed organization - Experience in quota carrying technology field sales management or business development experience leading teams that sell to medium and large enterprise accounts - Experience with Citrix, VMWare, VDI, SaaS, DaaS, Virtual Workplaces - BA/BS degree or equivalent work experience - • 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience - • 5+ years of business development, Go-To-Market, partner development, sales or alliances management experience - • Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business - • Ability to operate with a high degree of ambiguity and in a matrixed organization - • Experience in quota carrying technology field sales management or business development experience leading teams that sell to medium and large enterprise accounts - • Experience with Citrix, VMWare, VDI, SaaS, DaaS, Virtual Workplaces - • BA/BS degree or equivalent work experience Preferred Qualifications: - Communication and presentation skills with a high degree of comfort speaking with customer executives, IT management, and internal stakeholders. - Experience working with cloud computing technologies/companies. - Proven track record in creating net-new demand which builds a sustainable business. - Experience managing large Enterprise customer accounts across a geographical territory. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Senior End-User Computing Sales Specialist at AWS EMEA SARL (UK Branch). Skills: End-User Computing, Cloud Sales, Account Management. Drive revenue and market share. Meet or exceed quarterly revenue targets", "postedDate" : "2026-06-13T01:08:12.027", "createdAt" : "2026-06-13T01:08:12.027", "lastUpdated" : "2026-06-15T01:21:29.426", "ingestTimestamp" : "2026-06-13T01:08:12.027", "mongoId" : "693c2b8a70f0b99d5843fcef", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3139040/apply", "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Direct sales", "Business development", "Go-to-market strategy", "Partner development", "Sales management", "Alliances management", "End-User Computing", "Cloud Sales", "Account Management", "Value based selling", "Business case definition", "ROI analysis", "Account planning", "Sales pipeline management", "New business development", "Strategic relationships", "End User computing", "Cloud computing" ], "skillCount" : 18, "jobCategory" : "marketing", "dataQualityScore" : 1.0, "_score" : 779.64105, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2ca0d574d8ee00a09a3765", "title" : "Technical Support Specialist", "company" : "Absorb", "industry" : "Client Success", "salary" : { "min" : 35000.0, "max" : 50000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Technical Support Specialist in the UK SaaS industry, adjusted for remote work." }, "location" : "Remote UK", "locations" : [ "Remote UK" ], "timestamp" : "2026-06-15T07:08:50.575", "fingerprint" : "b68b91660ba016548c9d52004fc65f84d9108282def5a5b004e76cff39ade502", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/absorblms/6848a4dd-5dd9-40c4-be1b-b48ee3248065/application", "externalId" : "6848a4dd-5dd9-40c4-be1b-b48ee3248065", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "SaaS, Absorb LMS, Zendesk, Jira, Confluence, Zoom, MS Office Suite, MSSQL", "professionalSkills" : [ "Customer service", "Client advocacy" ], "hardSkillsList" : [ "Technical support", "Troubleshooting", "Investigation", "Research" ], "hardSkills" : [ { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Investigation", "level" : "intermediate" }, { "name" : "Research", "level" : "intermediate" } ], "majorSkills" : "Technical support, Customer service, Troubleshooting", "majorSkillsList" : [ "Technical support", "Customer service", "Troubleshooting" ], "coreResponsibilities" : "Resolve issues via phone, Resolve issues via chat, Resolve issues via email, Provide excellent client support, Engage clients, Provide clear communications, Conduct investigations, Aid in quick resolution, Troubleshoot client issues, Perform in-depth investigations, Determine root cause, Deliver solutions, Manage customer expectations, Document customer technical issues, Act as client advocate, Act as company voice", "teamCollaboration" : "Client Advocacy team", "domainKnowledge" : "SaaS; LMS; E-Learning", "domainList" : [ "saas", "lms", "e-learning" ], "domainSpecificKnowledge" : [ "SaaS", "LMS", "E-Learning" ], "toolProficiency" : [ "Zendesk", "MSSQL", "Jira", "Confluence", "Zoom", "MS Office Suite" ], "communicationSkills" : "Written communication; Verbal communication; Active listening; Client-facing communications; Internal communications", "documentationSkills" : "Document customer technical issues", "continuousLearning" : "Career growth; Internal mobility", "problemSolvingSkills" : "Investigating; Researching; Troubleshooting; Detective work; Root cause analysis", "outcomesObjectives" : "Help clients achieve success", "qualificationsBasic" : "3+ years technical support, Basic core web components, Exceptional attention to detail, Proven time-management capabilities, Excellent written communication, Excellent verbal communication, Active listening skills, Grasp technical concepts", "qualificationsPreferred" : "Previous LMS/E-Learning experience, Technical documentation experience, Zendesk experience, MSSQL experience, Jira experience, Confluence experience, Experience with remote teams, Fluency in other languages", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "\"Every time people ask me how I’m enjoying my job, the first thing I mention is how much I enjoy working for a company like Absorb. The culture is collaborative and open, the structure is understandable while also providing support, and the company itself is exciting and full of growth. My job within Client Advocacy specifically has been a tremendous experience. I’ve always had a knack for everything technical, but I’ve never made it my career, as my education was in other areas. The Client Advocacy team mentored me and helped me develop my skills to where I am now a Technical Specialist, and my knowledge of SAAS has grown exponentially.\" - Connor Rosine, Client Advocate Do you have experience providing technical support to external clients in a remote environment? Do you enjoy investigating, researching, troubleshooting, and becoming a detective when needed? Lastly, would you consider yourself a wizard of all things customer service and technology? As a member of our Client Advocacy team, you are responsible for providing high-quality technical and best-in-class support for the Absorb platform clients. You will address client needs across the world by phone, chats, and desktop sharing, using a support ticket tracking system. The fundamental goal of this position is to help our clients achieve success using our Absorb platform. Would you like to learn more about Absorb's Client Advocacy team? Check out the video below: What you'll do: - Resolving the issues through phone, chat, and email communication channels in a fast paced environment. - Provide excellent client support by engaging clients, providing clear internal and client-facing communications, conducting investigations, and aiding in quick resolution. - Troubleshoot and perform in-depth investigations to work towards determining the root cause of client/feature issues, next steps, and deliver solutions based on client needs and concerns. - Manage customer expectations regarding estimated response times for issue resolution. - Extensively research and document customer technical issues. - Successfully act as the advocate and voice for the client while simultaneously acting as the voice of the company to ensure that all communications and interactions are delivered clearly and professionally as issue statuses change and resolutions are confirmed. What you'll bring: - 3+ years’ experience in a technical support position, (ideally in a SaaS environment) OR in client facing roles (customer service, food and beverage, airlines, etc) - Basic understanding of core web components. - Exceptional attention to detail. - Proven time-management capabilities. - Excellent communication (both written and verbal) and active listening skills. - Ability to grasp technical concepts and explain them in simple term. Additional preferred qualifications: - Previous LMS/E-Learning experience. - Technical documentation experience. - Zendesk, MSSQL, Jira, Confluence experience. - Previous experience working with remote teams. - Fluency in other languages (would be a bonus but not required) Technologies we use: Absorb LMS, Zendesk, Jira, Confluence, Zoom, MS Office Suite, MSSQL What we offer: - Fully remote-first work with flexible work arrangements. - Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location. - New Hire Equipment Allowance and monthly Flex Allowance to support your success. Endless opportunity for career growth and internal mobility. - Employee driven DE&I programs. Who are we? Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity. Our online learning platform combines forward-thinking technology built to scale as our customer’s organizations grow. We empower learners to enrich their lives, workplaces and communities. Our values are simple: - We achieve exceptional results by genuinely caring about each other and the work we do - We’re united, and we grow through our commitment to elevating continual learning! Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. In the event a current Absorb employee would like to apply for this role they will inform their supervisor prior to submitting their application. Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications.", "summaryDescription" : "Technical Support Specialist at Absorb. Skills: Technical support, Customer service, Troubleshooting. Resolve issues via phone. Resolve issues via chat", "createdAt" : "2026-06-14T03:10:53.558", "lastUpdated" : "2026-06-15T07:08:50.575", "ingestTimestamp" : "2026-06-14T03:10:53.558", "mongoId" : "6a2ca0d574d8ee00a09a3765", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Technical support", "Troubleshooting", "Investigation", "Research", "Customer service", "Client advocacy", "SaaS", "LMS", "E-Learning", "Zendesk", "MSSQL", "Jira", "Confluence", "Zoom", "MS Office Suite" ], "skillCount" : 15, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 762.9722, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2ca0d574d8ee00a09a3761", "title" : "Technical Support Specialist", "company" : "Absorb", "industry" : "Client Success", "salary" : { "min" : 65000.0, "max" : 90000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Technical Support Specialist in Canada, adjusted for the SaaS industry and remote work." }, "location" : "Remote CAN", "locations" : [ "Remote CAN" ], "timestamp" : "2026-06-15T05:20:50.011", "fingerprint" : "c16ce548ef92501d40e6cf846fc36ea5b8ffed0b9b916d9cbfc1fe20a54bc6d6", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/absorblms/de609ced-9ebb-4fea-bb96-437af1a57566/application", "externalId" : "de609ced-9ebb-4fea-bb96-437af1a57566", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "technicalSkills" : "SAAS, LMS, MSSQL", "professionalSkills" : [ "Customer service", "Client advocacy" ], "hardSkillsList" : [ "Technical support", "Troubleshooting", "Researching issues" ], "hardSkills" : [ { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Researching issues", "level" : "intermediate" } ], "majorSkills" : "Technical support, Customer service, Troubleshooting", "majorSkillsList" : [ "Technical support", "Customer service", "Troubleshooting" ], "coreResponsibilities" : "Resolve issues via phone, Resolve issues via chat, Resolve issues via email, Provide excellent client support, Engage clients, Provide clear communications, Conduct investigations, Aid in quick resolution, Troubleshoot client issues, Perform in-depth investigations, Determine root cause, Deliver solutions, Manage customer expectations, Document customer technical issues, Act as advocate for client, Act as voice of company", "teamCollaboration" : "Client Advocacy team", "domainKnowledge" : "SaaS; LMS; E-Learning", "domainList" : [ "saas", "lms", "e-learning" ], "domainSpecificKnowledge" : [ "SaaS", "LMS", "E-Learning" ], "toolProficiency" : [ "Zendesk", "Jira", "Confluence", "Zoom", "MS Office Suite" ], "communicationSkills" : "Written communication; Verbal communication; Client-facing communications; Internal communications", "documentationSkills" : "Document technical issues", "continuousLearning" : "Career growth; Internal mobility", "problemSolvingSkills" : "Investigating; Researching; Troubleshooting; Detective work; Root cause analysis", "outcomesObjectives" : "Achieve success using platform", "qualificationsBasic" : "3+ years technical support, Basic understanding web components, Exceptional attention to detail, Proven time-management capabilities, Excellent communication skills, Active listening skills, Grasp technical concepts", "qualificationsPreferred" : "Previous LMS/E-Learning experience, Technical documentation experience, Zendesk experience, MSSQL experience, Jira experience, Confluence experience, Experience working remote teams, Fluency in other languages", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "\"Every time people ask me how I’m enjoying my job, the first thing I mention is how much I enjoy working for a company like Absorb. The culture is collaborative and open, the structure is understandable while also providing support, and the company itself is exciting and full of growth. My job within Client Advocacy specifically has been a tremendous experience. I’ve always had a knack for everything technical, but I’ve never made it my career, as my education was in other areas. The Client Advocacy team mentored me and helped me develop my skills to where I am now a Technical Specialist, and my knowledge of SAAS has grown exponentially.\" - Connor Rosine, Client Advocate Do you have experience providing technical support to external clients in a remote environment? Do you enjoy investigating, researching, troubleshooting, and becoming a detective when needed? Lastly, would you consider yourself a wizard of all things customer service and technology? As a member of our Client Advocacy team, you are responsible for providing high-quality technical and best-in-class support for the Absorb platform clients. You will address client needs across the world by phone, chats, and desktop sharing, using a support ticket tracking system. The fundamental goal of this position is to help our clients achieve success using our Absorb platform. Would you like to learn more about Absorb's Client Advocacy team? Check out the video below: What you'll do: - Resolving the issues through phone, chat, and email communication channels in a fast paced environment. - Provide excellent client support by engaging clients, providing clear internal and client-facing communications, conducting investigations, and aiding in quick resolution. - Troubleshoot and perform in-depth investigations to work towards determining the root cause of client/feature issues, next steps, and deliver solutions based on client needs and concerns. - Manage customer expectations regarding estimated response times for issue resolution. - Extensively research and document customer technical issues. - Successfully act as the advocate and voice for the client while simultaneously acting as the voice of the company to ensure that all communications and interactions are delivered clearly and professionally as issue statuses change and resolutions are confirmed. What you'll bring: - 3+ years’ experience in a technical support position, (ideally in a SaaS environment) OR in client facing roles (customer service, food and beverage, airlines, etc) - Basic understanding of core web components. - Exceptional attention to detail. - Proven time-management capabilities. - Excellent communication (both written and verbal) and active listening skills. - Ability to grasp technical concepts and explain them in simple term. Additional preferred qualifications: - Previous LMS/E-Learning experience. - Technical documentation experience. - Zendesk, MSSQL, Jira, Confluence experience. - Previous experience working with remote teams. - Fluency in other languages (would be a bonus but not required) Technologies we use: Absorb LMS, Zendesk, Jira, Confluence, Zoom, MS Office Suite, MSSQL What we offer: - Fully remote-first work with flexible work arrangements. - Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location. - New Hire Equipment Allowance and monthly Flex Allowance to support your success. Endless opportunity for career growth and internal mobility. - Employee driven DE&I programs. Who are we? Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity. Our online learning platform combines forward-thinking technology built to scale as our customer’s organizations grow. We empower learners to enrich their lives, workplaces and communities. Our values are simple: - We achieve exceptional results by genuinely caring about each other and the work we do - We’re united, and we grow through our commitment to elevating continual learning! Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. In the event a current Absorb employee would like to apply for this role they will inform their supervisor prior to submitting their application. Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications.", "summaryDescription" : "Technical Support Specialist at Absorb. Skills: Technical support, Customer service, Troubleshooting. Resolve issues via phone. Resolve issues via chat", "createdAt" : "2026-06-14T04:11:48.965", "lastUpdated" : "2026-06-15T05:20:50.011", "ingestTimestamp" : "2026-06-14T04:11:48.965", "mongoId" : "6a2ca0d574d8ee00a09a3761", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Technical support", "Troubleshooting", "Researching issues", "Customer service", "Client advocacy", "SaaS", "LMS", "E-Learning", "Zendesk", "Jira", "Confluence", "Zoom", "MS Office Suite" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 752.69415, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2a778b74d8ee00a065e415", "title" : "Technical Support Engineer (L2)", "company" : "Shippeo", "industry" : "Information Technology And Services", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Technical Support Engineer (L2) in Paris, France, adjusted for the SaaS industry and company size." }, "location" : "Paris, France", "locations" : [ "Paris", "France" ], "timestamp" : "2026-06-15T00:51:43.744", "fingerprint" : "08e5562fdf19974b136adfed77f4b332246d308f634f62e27845391db1255371", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Shippeo/744000131611865-technical-support-engineer-l2-", "externalId" : "744000131611865", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Paris", "country" : "France", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "48.8534951,2.3483915" } ], "locationText" : "Paris, France", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "SQL, Elasticsearch, APIs", "professionalSkills" : [ "Systemic problem solving", "Continuous improvement", "Crisis management", "Knowledge management" ], "hardSkillsList" : [ "Database querying", "Log analysis", "API debugging" ], "hardSkills" : [ { "name" : "Database querying", "level" : "intermediate" }, { "name" : "Log analysis", "level" : "intermediate" }, { "name" : "API debugging", "level" : "intermediate" } ], "majorSkills" : "Technical support, Solution engineering, AI workflows", "majorSkillsList" : [ "Technical support", "Solution engineering", "AI workflows" ], "coreResponsibilities" : "Investigate user issues, Resolve user issues, Build AI agents, Implement AI agents, Automate diagnostics, Automate log analysis, Automate knowledge synthesis, Address root causes, Prioritize architectural fixes, Resolve product gaps, Act as technical contact, Navigate major incidents, Manage communication threads, Conduct post-mortems, Lead incident response, Coordinate resolution teams, Support global 24/7 structures, Update help centers, Create automated runbooks, Train level-1 support, Train customer success teams", "teamCollaboration" : "Cross-functional collaboration; Partner with Product; Partner with QA; Partner with Engineering; Coordinate internal teams", "domainKnowledge" : "Supply chain visibility; Supply chain data platform; Multimodal transportation", "domainList" : [ "supply-chain-visibility", "supply-chain-data-platform", "multimodal-transportation" ], "domainSpecificKnowledge" : [ "Supply chain visibility", "Supply chain data platform", "Multimodal transportation" ], "toolProficiency" : [ "Postman", "DBeaver", "SQL", "Elasticsearch" ], "communicationSkills" : "Technical customer engagement; Incident communication; Post-mortem communication; Presentation skills", "documentationSkills" : "Help center updates; Automated runbooks", "continuousLearning" : "Professional development", "innovationCreativity" : "Building AI workflows", "problemSolvingSkills" : "AI-driven problem-solving; Complex technical challenges; Root cause analysis; Systematic deconstruction", "specialRequirements" : "On-call rotation", "outcomesObjectives" : "Accelerate issue resolution; Eliminate systemic friction; Optimize operations; Elevate user experience", "qualificationsBasic" : "3–4 years experience in Technical Support L2, 3–4 years experience in Integration Consultant, 3–4 years experience in Solution Engineering, Experience querying databases, Experience analyzing platform logs, Experience debugging web integrations, Professional fluency in English, Professional fluency in French", "qualificationsPreferred" : "Hands-on scripting experience, Foundational understanding of logistics, Foundational understanding of freight forwarding, Foundational understanding of global supply chain operations, Fluency in another European language", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Founded in 2014, Shippeo is a leading European SaaS company transforming supply chain visibility. With a global presence and multicultural team of 27 nationalities operating across Europe, North America, and Asia, we offer real-time multimodal transportation visibility to top industry leaders across various sectors. Our ambition is to become the world's leading supply chain data platform, using predictive AI, high-quality real-time data, and a robust partner network to enhance customer experience and operational excellence. Learn more about our mission and values on our website: About the role As a Technical Support Engineer at Shippeo, you will sit at the intersection of deep technical expertise, AI-driven problem-solving, and cross-functional collaboration. This is not a traditional support role; you will serve as a vital technical bridge connecting our customers, product engineering, and customer success teams to accelerate issue resolution and eliminate systemic friction. Operating within a dedicated team of four Solution Engineers and reporting directly to the Director of Solution Engineering, you will own complex technical challenges end-to-end. From deep-diving into the root causes of sophisticated integration anomalies to leveraging and building AI workflows that prevent recurring issues, your work will directly optimize operations and elevate the user experience across our global platform. Please Note: This role is based in Paris and operates on a hybrid model, requiring two days per week in the office. As we operate internationally, we kindly request all candidates to submit their CV in English. Unfortunately, applications submitted in any other language will not be considered. Contract Type: Permanent / CDI Function: Solution Engineering Key responsibilities: * Engineering Support: Investigate and resolve complex, tier-2 user issues requiring advanced knowledge of platform behavior, data flows, APIs, and deep database queries. * AI Leverage & Workflow Automation: Build and implement intelligent agents into existing workflows, utilizing prompting and scripting to automate diagnostics, log analysis, and knowledge synthesis to eliminate recurring manual tasks. * Systemic Problem Solving: Partner directly with Product, Quality Assurance, and Engineering teams to address root causes, prioritizing permanent architectural fixes and product gap resolutions over individual patches. * Technical Customer Engagement: Act as a trusted technical contact for our portfolio, navigating major incident channels, managing communication threads, and conducting transparent post-mortems for both technical and non-technical stakeholders. * Incident Management Leadership: Lead response efforts during critical platform incidents, coordinate internal cross-functional resolution teams, and participate in an on-call rotation to support global 24/7 structures. * Enablement & Knowledge Management: Bridge the gap between product developments and user pain points by updating help centers, creating automated runbooks, and training level-1 support and customer success teams for increased autonomy. ## Qualifications * Experience: 3–4 years of dedicated experience in a Technical Support L2, Integration Consultant, or Solution Engineering role within a fast-paced SaaS environment. * Autonomy & Problem Solving: Highly autonomous and self-directed with a lean, continuous improvement background and the ability to systematically deconstruct complex issues. * Technical Proficiency: Extensive practical experience querying databases, analyzing platform logs, and debugging web integrations using APIs and technical environments like SQL, Postman, Elasticsearch, and DBeaver (or equivalent ticketing and database tools). * Crisis & Communication Acumen: Exceptional communication and presentation skills, maintaining organization and calm under pressure when facilitating alignment between technical developers and business clients. * Language Skills: Professional fluency in both English and French (written and verbal) is required. Preferred (Not Required) * Scripting Capabilities: Hands-on experience writing scripts in Python, JavaScript, or Bash to support automated tool building. * Industry Literacy: A foundational understanding of logistics, freight forwarding, or global supply chain operations. * Multicultural Awareness: Fluency in any other European language is a valuable asset within our international environment. ## Additional Information Why Join Shippeo? At Shippeo, you will join a fast-moving company that values ambition, care, delivery, and collaboration. We offer an environment where impact is encouraged, ideas are valued, and development is supported. What sets us apart: * Meaningful work with real-world impact in global supply chains. * A diverse, inclusive, and international team. * A culture of transparency, feedback, and continuous learning. * Opportunities for growth, internal mobility, and professional development * Hybrid work model and flexible policies. To learn more about our culture and people, visit our Careers section or explore team stories on our social platforms. Recruitment Process Our hiring process includes the following steps: 1. Preliminary call with a Talent Acquisition Manager 2. First interview with the Hiring Manager 3. Case study interview 4. Final interview with leadership or cross-functional team members Diversity and Inclusion At Shippeo, we are committed to fostering a diverse and inclusive workplace. We value the perspectives, experiences, and contributions of individuals from all backgrounds. Our policies, practices, and company culture reflect this commitment to equal opportunity and mutual respect. If you have specific needs or questions regarding disability inclusion, you may reach out to our dedicated Disability Advisor at inclusion@shippeo.com for support during the application process.", "summaryDescription" : "Technical Support Engineer (L2) at Shippeo. Skills: Technical support, Solution engineering, AI workflows. Investigate user issues. Resolve user issues", "postedDate" : "2026-06-11T08:25:12.000", "createdAt" : "2026-06-12T06:35:20.463", "lastUpdated" : "2026-06-15T00:51:43.744", "ingestTimestamp" : "2026-06-12T06:35:20.463", "mongoId" : "6a2a778b74d8ee00a065e415", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Database querying", "Log analysis", "API debugging", "Technical support", "Solution engineering", "AI workflows", "Systemic problem solving", "Continuous improvement", "Crisis management", "Knowledge management", "Supply chain visibility", "Supply chain data platform", "Multimodal transportation", "Postman", "DBeaver", "SQL", "Elasticsearch" ], "skillCount" : 17, "jobCategory" : "other", "jobSubcategory" : "CX (Customer Experience)", "dataQualityScore" : 1.0, "_score" : 743.0361, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS" }, { "id" : "6a2a837774d8ee00a06761b7", "title" : "Associate, Corporate Issues", "company" : "Weber Shandwick", "salary" : { "min" : 52000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-14T09:50:18.057", "fingerprint" : "3d59f3c2686a5c6d9feca374421f2322db8638f2b4229aee44b83a65200a3a8a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.webershandwick.com/work-at-weber/careers/?gh_jid=8529884002", "externalId" : "8529884002", "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Brandwatch, Sysomos, Cision, Muckrack, TV Eyes, Critical Mention, Lexis-Nexis", "professionalSkills" : [ "Issues management", "Public affairs", "Crisis communications", "Strategic recommendations", "Client service" ], "hardSkillsList" : [ "Writing skills", "Analytical fluency", "Social analytics", "Research skills", "Executive summaries", "Actionable recommendations" ], "softSkillsList" : [ "Analytical mind", "Curiosity" ], "hardSkills" : [ { "name" : "Writing skills", "level" : "intermediate" }, { "name" : "Analytical fluency", "level" : "intermediate" }, { "name" : "Social analytics", "level" : "intermediate" }, { "name" : "Research skills", "level" : "intermediate" }, { "name" : "Executive summaries", "level" : "intermediate" }, { "name" : "Actionable recommendations", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical mind" }, { "name" : "Curiosity" } ], "majorSkills" : "Crisis communications, Issues management, Public affairs, Social analytics", "majorSkillsList" : [ "Crisis communications", "Issues management", "Public affairs", "Social analytics" ], "coreResponsibilities" : "Support corporate issues situations, Support crisis communications situations, Develop press releases, Develop crisis plans, Develop media strategies, Develop reactive media statements, Develop talking points, Develop FAQs, Develop memos, Develop crisis simulations, Monitor client issues, Triage client issues, Conduct pressing research, Prepare executive summaries, Prepare analyses, Distill complex information, Propose strategic recommendations, Propose actionable recommendations, Provide input on projects, Prepare for client meetings, Take part in client meetings, Capture notes, Capture agenda action items, Capture call recaps, Update trackers, Update timelines, Update status documents, Produce high quality work, Update manager on progress, Build own knowledge, Contribute to team culture, Display supportive behaviors, Participate in on-duty schedule, Handle critical client reports, Handle ad-hoc research, Support emergent crises", "teamCollaboration" : "Multi-office client teams; Inclusive team culture; Senior leadership; Associate-level staff", "projectManagementSkills" : [ "Scope work", "Manage vendors", "Track budget", "Prioritize multiple tasks", "Manage deadlines", "Take ownership", "Manage projects", "See projects through" ], "domainKnowledge" : "Corporate financials; Cybersecurity issues; Product safety issues; Product recalls; Natural disaster response; Executive leadership changes; IPOs; Fake news", "domainList" : [ "corporate-financials", "cybersecurity-issues", "product-safety-issues", "product-recalls", "natural-disaster-response", "executive-leadership-changes", "ipos", "fake-news" ], "domainSpecificKnowledge" : [ "Corporate financials", "Cybersecurity issues", "Product safety issues", "Product recalls", "Natural disaster response", "Executive leadership changes", "IPOs", "Fake news" ], "toolProficiency" : [ "Microsoft Suite", "Brandwatch", "Sysomos", "Cision", "Muckrack", "TV Eyes", "Critical Mention", "Lexis-Nexis" ], "communicationSkills" : "Oral communication; Written communication; Client meetings", "documentationSkills" : "Writing skills", "continuousLearning" : "Actively builds own knowledge", "problemSolvingSkills" : "Analytical mind; Problem solver; Resourceful", "specialRequirements" : "On-Duty rotational schedule, Evening hours, Weekend hours", "qualificationsBasic" : "1-2 years professional experience, BA or BS degree, Knowledge of basic PR skills, Knowledge of client service, Fluent in Microsoft Suite, Proficiency in research platforms, Proficiency in media platforms, Proficiency in social monitoring platforms", "qualificationsPreferred" : "Experience in issues management", "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations. Associate, Crisis Communications The Weber Shandwick New York office is seeking an Associate in New York to join its Global Crisis and Issues Practice. The Global Crisis and Issues team, part of the Weber Advisory group, helps leading organizations across the world both manage breaking negative issues and events affecting reputation and develop the internal culture and infrastructure needed to predict, prepare, and navigate them effectively. From conspiracy theories, environmental incidents and multinational bankruptcies to executive controversies and sweeping product recalls to high-profile litigation and fake news, we live at the front lines of media, culture, and conversation. Whether it is a program affecting internal stakeholders or an external effort to protect or defend an organization’s reputation, we work together with colleagues from around the country and globe daily, supplying crisis counsel to clients across industries and sectors, making deep curiosity a requisite for this position.   Candidate Qualities   As an Associate, you will have the unique opportunity to help drive communications around these challenging and exciting projects. You will be a day-to-day leader among the team’s Associate-level staff, working directly with senior leadership to help drive research, develop materials, staff projects, scope work, manage vendors, track budget and balance multiple shifting priorities in real-time. The ideal candidate will have excellent writing skills and the ability to perform in a fast-paced, deadline-oriented environment. You will be intimately familiar with current events and news trends and be able to translate that knowledge into actionable insights for clients. This extends to social and digital communications: you must have true analytical fluency in this area. A strong academic record is necessary, and experience in issues management is a bonus – but candidates of all backgrounds are encouraged to apply.  Our Team Our team is a group of smart, analytical and hardworking people who care deeply about helping lead our clients through a crisis to make a positive impact on society. We are on the front lines of some of the biggest, most complex issues – and the nature of our work requires an ability and eagerness to juggle multiple responsibilities and work on multi-office client teams. You will have the opportunity to play a leading role in driving both ongoing client engagements and discrete projects.  What You Will Be Doing    Serves as key team member to support a range of complex, high-profile corporate issues /crisis communications situations (i.e., cybersecurity issues, product safety issues and recalls, natural disaster response, executive leadership changes, IPOs etc.)   Supports development of press releases, crisis plans, media strategies, reactive media statements, talking points, FAQs, memos, crisis simulations and other deliverables as needed;  Supports monitoring and triaging of client issues   Conducts pressing research on a wide range of issues, review and prepare executive summaries and/or analyses detailing clear and concise findings, distill complex and substantial amounts of information into concise summaries and insights; begin to propose strategic and actionable recommendations  Provides input during development of projects based on insights and knowledge of client preferences  Prepares for and takes part in client meetings, including accurately capturing notes, agenda action items, call recaps, updating trackers, timelines and status documents Serves as role model to team members, producing high quality work and continually updating manager on activity progress Actively builds own knowledge, contributes to inclusive team culture and consistently displays behaviors that support integration Participates in our A-Team's On-Duty rotational schedule covering evening and weekend hours, to handle critical client reports, ad-hoc research, and support emergent crises.   What We Are Looking For   Strong writing skills and meticulous attention to detail  Strong understanding of social analytics  Full analytical fluency in all social/digital platforms  Crisis communications, issues management, and/or public affairs experience  Sharp curiosity and an analytical mind   Ability to provide strategic and actionable recommendations based on research Highly effective oral and written communication skills  Familiarity with corporate financials Ability to prioritize multiple tasks and manage deadlines in a consistent manner Resourceful, effective problem solver Comfortable asking for help from and providing direction to team members Ability to take ownership, manage and see projects through from start to finish  Proactive self-starter and a quick learner Strong work ethic  Basic Qualifications  1-2 years of professional experience: in an agency/strategic consulting firm, political campaign or organization, law or similar setting  BA or BS, preferably in Political Science, history, journalism, International Relations or similar fields -Knowledge of basic PR skills and client service   Fluent in Microsoft Suite (e.g., Word, PowerPoint, Excel) and proficiency in research, media and social monitoring platforms (e.g., Brandwatch, Sysomos, Cision, Muckrack, TV Eyes, Critical Mention, Lexis-Nexis)  Salary range: $52,000 USD – $60,000 USD Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications. Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status. #LI-PV1 We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.", "summaryDescription" : "Associate, Corporate Issues at Weber Shandwick. Skills: Crisis communications, Issues management, Public affairs, Social analytics. Support corporate issues situations. Support crisis communications situations", "postedDate" : "2026-06-11T20:23:42.737", "createdAt" : "2026-06-11T20:23:42.737", "lastUpdated" : "2026-06-14T09:50:18.057", "ingestTimestamp" : "2026-06-11T20:23:42.737", "mongoId" : "6a2a837774d8ee00a06761b7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 60000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Writing skills", "Analytical fluency", "Social analytics", "Research skills", "Executive summaries", "Actionable recommendations", "Analytical mind", "Curiosity", "Crisis communications", "Issues management", "Public affairs", "Strategic recommendations", "Client service", "Scope work", "Manage vendors", "Track budget", "Prioritize multiple tasks", "Manage deadlines", "Take ownership", "Manage projects", "See projects through", "Corporate financials", "Cybersecurity issues", "Product safety issues", "Product recalls", "Natural disaster response", "Executive leadership changes", "IPOs", "Fake news", "Microsoft Suite", "Brandwatch", "Sysomos", "Cision", "Muckrack", "TV Eyes", "Critical Mention", "Lexis-Nexis" ], "skillCount" : 37, "jobCategory" : "other", "jobSubcategory" : "public-relations", "dataQualityScore" : 0.8888889, "_score" : 736.0276, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "69fc49a74c40e2acd1a83425", "title" : "Technical Accounting & Reporting Manager", "company" : "Hyundai Capital America", "industry" : "Banking", "salary" : { "min" : 145000.0, "max" : 205000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Technical Accounting & Reporting Manager in Irvine, United States, adjusted for manager seniority in the financial services industry." }, "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "
Headquarters 1 (HCA_HQ1)
3161 Michelson Dr. Ste 1900
Irvine, 92612

" ], "certifications" : [ "CPA" ], "timestamp" : "2026-06-15T03:30:41.800", "fingerprint" : "96add413e7a0311b1efab7660a90087effa68963f730a98c174ef7e68b018b9b", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=114026", "externalId" : "114026", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "US GAAP, IFRS", "professionalSkills" : [ "Financial reporting", "Technical accounting", "Accounting policies", "Accounting procedures", "New business initiatives", "Month-end close", "Analytics", "Reconciliations", "Financial statement preparation", "External audits", "Audit deliverables", "Footnotes disclosures", "Process walkthroughs", "Interim audit work", "Annual audit work", "Journal entry posting", "GL accounts reconciliations", "Financial statement analyses" ], "hardSkillsList" : [ "Technical accounting research", "Accounting principles application" ], "softSkillsList" : [ "Good judgment" ], "hardSkills" : [ { "name" : "Technical accounting research", "level" : "intermediate" }, { "name" : "Accounting principles application", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Good judgment" } ], "majorSkills" : "Technical accounting, Financial reporting, US GAAP, IFRS", "majorSkillsList" : [ "Technical accounting", "Financial reporting", "US GAAP", "IFRS" ], "coreResponsibilities" : "Manage technical accounting matters, Develop accounting policies and procedures, Account for new business initiatives, Perform month-end IFRS close, Perform analytics and reconciliations, Prepare quarterly financial statements, Prepare annual financial statements, Coordinate with external auditors, Respond to auditor requests, Manage audit deliverables, Perform entity level control testing, Conduct key process walkthroughs, Lead remediation efforts on control deficiencies, Post journal entries, Reconcile GL accounts, Analyze financial statements", "teamCollaboration" : "Cross functional departments; External auditors", "projectManagementSkills" : [ "Project management", "Manage deadlines" ], "domainKnowledge" : "U. S. GAAP; IFRS", "domainList" : [ "u-s-gaap", "ifrs" ], "domainSpecificKnowledge" : [ "U. S. GAAP", "IFRS" ], "toolProficiency" : [ "Microsoft Office Suites", "Excel", "Word", "PowerPoint" ], "communicationSkills" : "Presentation skills; Written communication; Verbal communication", "problemSolvingSkills" : "Analytical skills; Investigation; Resolution", "qualificationsBasic" : "5-7 years progressive experience, Prior public accounting experience, Bachelor's degree in Accounting or Finance, CPA required, Working knowledge in ERP general ledger, Excellent analytical skills, Proven project management skills, Manage multiple priorities and deadlines, Ability to work autonomously, Excellent verbal and written communication, Excellent interpersonal skills, Excellent time management skills, High proficiency in Microsoft Office Suites, Advanced Excel, Advanced Word, Advanced PowerPoint, Highly self-motivated, High energy, Ability to work in a fast-paced business environment, Orientation toward results", "qualificationsPreferred" : "CFA charterholder preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for: · Medical, dental, and vision plans with no-cost and low-cost options · Annual employer HSA contribution · 401(k) matching and immediate vesting · Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level: o Associate / Sr. Associate: $350 o Manager / Sr. Manager: $600 o Director: $800 o Executive Director: $900 o VP or Above: $1,000 · 100% employer-paid life and disability insurance · No-cost health and wellbeing programs, including a gym benefit · Six weeks of paid parental leave · Paid Volunteer Time Off, plus a company donation to a charity of your choice What to Expect The Technical Accounting & Financial Reporting Manager is primarily responsible for all technical accounting matters for the Accounting & Tax (A&T) department. This includes, but is not limited to, technical accounting, policies and procedures, and required accounting for new business initiatives, month-end IFRS close, analytics and reconciliations and executing quarterly financial statement preparation for US GAAP and IFRS. In addition, this role will lead the quarterly/annual external audits and deliverables. What You Will Do 1. The Technical Accounting & Financial Reporting Manager is primarily responsible for all technical accounting matters for the Accounting & Tax (A&T) department. This includes, but is not limited to, technical accounting, policies and procedures, and required accounting for new business initiatives, month-end IFRS close, analytics and reconciliations and executing quarterly financial statement preparation for US GAAP and IFRS. In addition, this role will lead the quarterly/annual external audits and deliverables. 2. Financial Reporting: Prepare and/or review the quarterly and annual financial statements and accompanying disclosures for both IFRS and US GAAP. This includes, but is not limited to, preparing or reviewing all assigned footnotes disclosures, performing analytics of those disclosures and compiling information into final financial statement format. 3. Quarterly Review/Annual Audit: Coordinate with external auditors for quarterly reviews and annual audits; manage audit support schedules and respond to PBC requests timely. Manage deliverables in relation to quarterly financial statement reviews, entity level control testing, key process walkthroughs and interim/annual audit work. Lead remediation efforts on identified control deficiencies. 4. ME Close & Reconciliations: Prepare month-end IFRS close procedures including, but not limited to, journal entry posting, reviewing GL accounts reconciliations, and various financial statement analyses to ensure all transactions are recorded or reconciled properly, accurately and in a timely manner. What You Will Bring · Minimum 5-7 years’ progressive experience in financial reporting and/or technical accounting (mix of public accounting and industry acceptable) · Prior public accounting experience. · Bachelor’s degree in Accounting or Finance. · CPA required. · Solid understanding and application of U.S. GAAP and IFRS (applying accounting principles to daily work) and the ability to perform research on proper accounting principle. · Working knowledge in using ERP general ledger. · Excellent analytical skills (investigation and resolution). · Proven project management skills for managing deadlines for close, audits, and filing calendars; coordinating across teams. · Manage multiple priorities and deadlines in close/filing cycles with high accuracy and attention to detail. · Ability to work autonomously and in a team environment. · Excellent verbal and written communication, including presentation skills. · Excellent interpersonal skills to successfully collaborate with cross functional departments. · Excellent time management skills (set priorities to handle workloads and meet deadlines). · High proficiency in Microsoft Office Suites, including advanced Excel, Word and PowerPoint. · Highly self-motivated. · High energy and ability to work in a fast-paced business environment. · Strong orientation toward results coupled with reputation for integrity, creativity and good judgment. Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-California-Irvine", "summaryDescription" : "Technical Accounting & Reporting Manager at Hyundai Capital America. Skills: Technical accounting, Financial reporting, US GAAP, IFRS. Manage technical accounting matters. Develop accounting policies and procedures", "createdAt" : "2026-06-14T01:18:05.666", "lastUpdated" : "2026-06-15T03:30:41.800", "ingestTimestamp" : "2026-06-14T01:18:05.666", "mongoId" : "69fc49a74c40e2acd1a83425", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 145000, "salaryAnnualMax" : 205000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Technical accounting research", "Accounting principles application", "Good judgment", "Technical accounting", "Financial reporting", "US GAAP", "IFRS", "Accounting policies", "Accounting procedures", "New business initiatives", "Month-end close", "Analytics", "Reconciliations", "Financial statement preparation", "External audits", "Audit deliverables", "Footnotes disclosures", "Process walkthroughs", "Interim audit work", "Annual audit work", "Journal entry posting", "GL accounts reconciliations", "Financial statement analyses", "Project management", "Manage deadlines", "U. S. GAAP", "CPA", "Microsoft Office Suites", "Excel", "Word", "PowerPoint" ], "skillCount" : 31, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 734.6986, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a840d74d8ee00a0677d53", "title" : "Associate, Corporate Issues", "company" : "Circa - IPG DXTRA", "salary" : { "min" : 52000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-14T22:13:35.603", "fingerprint" : "61e14761294134aa115ca4fecf29d8909817375142c26242d39b616487519bb8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/dxacirca/jobs/8529885002", "externalId" : "8529885002", "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "technicalSkills" : "Microsoft Word, Microsoft PowerPoint, Microsoft Excel", "professionalSkills" : [ "Issues management", "Crisis communications", "Public affairs", "Strategic recommendations", "Analytical fluency" ], "hardSkillsList" : [ "Writing skills", "Attention to detail", "Social analytics", "Oral communication", "Written communication", "Prioritize multiple tasks", "Manage deadlines" ], "softSkillsList" : [ "Curiosity", "Analytical mind", "Problem solver", "Resourceful" ], "hardSkills" : [ { "name" : "Writing skills", "level" : "intermediate" }, { "name" : "Attention to detail", "level" : "intermediate" }, { "name" : "Social analytics", "level" : "intermediate" }, { "name" : "Oral communication", "level" : "intermediate" }, { "name" : "Written communication", "level" : "intermediate" }, { "name" : "Prioritize multiple tasks", "level" : "intermediate" }, { "name" : "Manage deadlines", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Curiosity" }, { "name" : "Analytical mind" }, { "name" : "Problem solver" }, { "name" : "Resourceful" } ], "majorSkills" : "Crisis communications, Issues management, Public affairs, Social analytics", "majorSkillsList" : [ "Crisis communications", "Issues management", "Public affairs", "Social analytics" ], "coreResponsibilities" : "Support corporate issues communications, Support crisis communications situations, Support development of press releases, Support development of crisis plans, Support development of media strategies, Support development of reactive statements, Support development of talking points, Support development of FAQs, Support development of memos, Support development of crisis simulations, Support monitoring of client issues, Support triaging of client issues, Conduct pressing research, Review executive summaries, Prepare executive summaries, Analyze findings, Distill complex information, Propose strategic recommendations, Propose actionable recommendations, Provide input during project development, Prepare for client meetings, Take part in client meetings, Capture meeting notes, Capture agenda action items, Capture call recaps, Update trackers, Update timelines, Update status documents, Produce high quality work, Update manager on progress, Build own knowledge, Contribute to team culture, Support integration behaviors, Participate in On-Duty schedule, Cover evening hours, Cover weekend hours, Handle critical client reports, Handle ad-hoc research, Support emergent crises", "teamCollaboration" : "Multi-office client teams; Client teams; Senior leadership; Team members", "projectManagementSkills" : [ "Scope work", "Manage vendors", "Track budget", "Manage priorities", "Manage deadlines", "Manage projects" ], "domainKnowledge" : "Corporate financials; Current events; News trends", "domainList" : [ "corporate-financials", "current-events", "news-trends" ], "domainSpecificKnowledge" : [ "Corporate financials", "Current events", "News trends" ], "toolProficiency" : [ "Brandwatch", "Sysomos", "Cision", "Muckrack", "TV Eyes", "Critical Mention", "Lexis-Nexis" ], "communicationSkills" : "Oral communication; Written communication", "documentationSkills" : "Writing skills", "continuousLearning" : "Actively builds own knowledge", "problemSolvingSkills" : "Problem solver", "specialRequirements" : "On-Duty rotational schedule, Evening hours coverage, Weekend hours coverage", "qualificationsBasic" : "1-2 years professional experience, BA or BS degree, Knowledge of basic PR skills, Knowledge of client service, Fluent in Microsoft Suite, Proficiency in research platforms, Proficiency in media monitoring platforms, Proficiency in social monitoring platforms", "qualificationsPreferred" : "Experience in issues management", "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations. Associate, Crisis Communications The Weber Shandwick New York office is seeking an Associate in New York to join its Global Crisis and Issues Practice. The Global Crisis and Issues team, part of the Weber Advisory group, helps leading organizations across the world both manage breaking negative issues and events affecting reputation and develop the internal culture and infrastructure needed to predict, prepare, and navigate them effectively. From conspiracy theories, environmental incidents and multinational bankruptcies to executive controversies and sweeping product recalls to high-profile litigation and fake news, we live at the front lines of media, culture, and conversation. Whether it is a program affecting internal stakeholders or an external effort to protect or defend an organization’s reputation, we work together with colleagues from around the country and globe daily, supplying crisis counsel to clients across industries and sectors, making deep curiosity a requisite for this position.   Candidate Qualities   As an Associate, you will have the unique opportunity to help drive communications around these challenging and exciting projects. You will be a day-to-day leader among the team’s Associate-level staff, working directly with senior leadership to help drive research, develop materials, staff projects, scope work, manage vendors, track budget and balance multiple shifting priorities in real-time. The ideal candidate will have excellent writing skills and the ability to perform in a fast-paced, deadline-oriented environment. You will be intimately familiar with current events and news trends and be able to translate that knowledge into actionable insights for clients. This extends to social and digital communications: you must have true analytical fluency in this area. A strong academic record is necessary, and experience in issues management is a bonus – but candidates of all backgrounds are encouraged to apply.  Our Team Our team is a group of smart, analytical and hardworking people who care deeply about helping lead our clients through a crisis to make a positive impact on society. We are on the front lines of some of the biggest, most complex issues – and the nature of our work requires an ability and eagerness to juggle multiple responsibilities and work on multi-office client teams. You will have the opportunity to play a leading role in driving both ongoing client engagements and discrete projects.  What You Will Be Doing    Serves as key team member to support a range of complex, high-profile corporate issues /crisis communications situations (i.e., cybersecurity issues, product safety issues and recalls, natural disaster response, executive leadership changes, IPOs etc.)   Supports development of press releases, crisis plans, media strategies, reactive media statements, talking points, FAQs, memos, crisis simulations and other deliverables as needed;  Supports monitoring and triaging of client issues   Conducts pressing research on a wide range of issues, review and prepare executive summaries and/or analyses detailing clear and concise findings, distill complex and substantial amounts of information into concise summaries and insights; begin to propose strategic and actionable recommendations  Provides input during development of projects based on insights and knowledge of client preferences  Prepares for and takes part in client meetings, including accurately capturing notes, agenda action items, call recaps, updating trackers, timelines and status documents Serves as role model to team members, producing high quality work and continually updating manager on activity progress Actively builds own knowledge, contributes to inclusive team culture and consistently displays behaviors that support integration Participates in our A-Team's On-Duty rotational schedule covering evening and weekend hours, to handle critical client reports, ad-hoc research, and support emergent crises.   What We Are Looking For   Strong writing skills and meticulous attention to detail  Strong understanding of social analytics  Full analytical fluency in all social/digital platforms  Crisis communications, issues management, and/or public affairs experience  Sharp curiosity and an analytical mind   Ability to provide strategic and actionable recommendations based on research Highly effective oral and written communication skills  Familiarity with corporate financials Ability to prioritize multiple tasks and manage deadlines in a consistent manner Resourceful, effective problem solver Comfortable asking for help from and providing direction to team members Ability to take ownership, manage and see projects through from start to finish  Proactive self-starter and a quick learner Strong work ethic  Basic Qualifications  1-2 years of professional experience: in an agency/strategic consulting firm, political campaign or organization, law or similar setting  BA or BS, preferably in Political Science, history, journalism, International Relations or similar fields -Knowledge of basic PR skills and client service   Fluent in Microsoft Suite (e.g., Word, PowerPoint, Excel) and proficiency in research, media and social monitoring platforms (e.g., Brandwatch, Sysomos, Cision, Muckrack, TV Eyes, Critical Mention, Lexis-Nexis)  Salary range: $52,000 USD – $60,000 USD Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications. Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status. #LI-PV1 We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.", "summaryDescription" : "Associate, Corporate Issues at Circa - IPG DXTRA. Skills: Crisis communications, Issues management, Public affairs, Social analytics. Support corporate issues communications. Support crisis communications situations", "postedDate" : "2026-06-11T20:09:23.868", "createdAt" : "2026-06-11T20:09:23.868", "lastUpdated" : "2026-06-14T22:13:35.603", "ingestTimestamp" : "2026-06-11T20:09:23.868", "mongoId" : "6a2a840d74d8ee00a0677d53", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 60000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Writing skills", "Attention to detail", "Social analytics", "Oral communication", "Written communication", "Prioritize multiple tasks", "Manage deadlines", "Curiosity", "Analytical mind", "Problem solver", "Resourceful", "Crisis communications", "Issues management", "Public affairs", "Strategic recommendations", "Analytical fluency", "Scope work", "Manage vendors", "Track budget", "Manage priorities", "Manage projects", "Corporate financials", "Current events", "News trends", "Brandwatch", "Sysomos", "Cision", "Muckrack", "TV Eyes", "Critical Mention", "Lexis-Nexis" ], "skillCount" : 31, "jobCategory" : "other", "jobSubcategory" : "public-relations", "dataQualityScore" : 0.7777778, "_score" : 724.5367, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "69d3e6b92beec4dd3d3f73a6", "title" : "Senior Front-End Engineer", "company" : "Amazon Autos", "industry" : "Software Development, Advertising", "salary" : { "min" : 2500000.0, "max" : 4500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Senior Front-End Engineer in Gurugram, India, adjusted for Amazon's size and the E-Commerce industry." }, "location" : "Gurugram, Haryana, IND", "locations" : [ "Gurugram, Haryana, IND" ], "timestamp" : "2026-06-15T04:02:07.847", "fingerprint" : "1b2cebe82019688ca0374c3f77cbb374a10ee74530ab924f599e2ad536920237", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10383942/apply", "externalId" : "507b0dae-9f09-44ca-8a58-d54d2c2b49c4", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Gurugram", "state" : "Haryana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "28.4646148,77.0299194" } ], "locationText" : "Gurugram, Haryana, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "JavaScript, HTML, CSS, React. JS, AngularJS, Vue, SOAP, HTTP, WSDL, XSD, REST", "professionalSkills" : [ "Technical leadership", "UX decisions", "Technical strategy" ], "hardSkillsList" : [ "Front-end development", "Web application development", "Enterprise web applications" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Front-end development", "level" : "intermediate" }, { "name" : "Web application development", "level" : "intermediate" }, { "name" : "Enterprise web applications", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Front-end architecture, Technical leadership, Mentorship", "majorSkillsList" : [ "Front-end architecture", "Technical leadership", "Mentorship" ], "coreResponsibilities" : "Establish front-end technical standards, Define architecture patterns, Define accessibility guidelines, Define performance benchmarks, Define security best practices, Audit production systems, Identify technical debt, Identify architectural gaps, Create roadmaps for improvement, Execute roadmaps for improvement, Mentor engineers across teams, Coach engineers across teams, Conduct code reviews, Provide technical guidance, Lead architecture decisions, Drive adoption of reusable components, Drive adoption of design patterns, Collaborate with stakeholders, Influence UX decisions, Advocate for customer experience, Ensure technical feasibility, Stay hands-on with code, Implement critical paths, Develop component interfaces, Build prototypes, Perform architectural refactors, Influence technical strategy, Contribute to team priorities, Help leadership make decisions", "teamCollaboration" : "Multiple engineering teams; Product and design stakeholders; Cross-organizational collaboration", "projectManagementSkills" : [ "Roadmaps" ], "domainKnowledge" : "Online car buying; Customer experience", "domainList" : [ "online-car-buying", "customer-experience" ], "domainSpecificKnowledge" : [ "Online car buying", "Customer experience" ], "innovationCreativity" : "Prototypes", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "4+ years front end development, 5+ years prototype/wireframe experience", "qualificationsPreferred" : "Knowledge of web services technologies, Experience with software design approaches, Experience with common UX patterns", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join Amazon Autos as a Senior Front-End Engineer and shape how millions of customers experience buying cars online. You'll be the front-end technical leader for our US marketplace (expanding to UK), working with 45+ engineers across multiple teams to elevate our customer-facing experiences—from checkout to order tracking and beyond. This isn't about building features in isolation; you'll establish the front-end standards and architecture that enable teams to move fast while delivering world-class UX. You'll audit our production systems, identify opportunities to reduce technical debt, and coach engineers to become better front-end developers—all while staying hands-on with code. If you're passionate about creating scalable, accessible, and performant web experiences at scale, and you thrive on multiplying your impact through mentorship and technical leadership, this role offers the opportunity to define front-end excellence for one of Amazon's fastest-growing businesses. Key job responsibilities * Establish and drive front-end technical standards across multiple engineering teams, defining architecture patterns, accessibility guidelines, performance benchmarks, and security best practices that enable teams to deliver high-quality customer experiences * Audit existing production systems (checkout flows, order tracking, etc) to identify technical debt, architectural gaps, and opportunities for improvement, then create and execute roadmaps to address findings * Mentor and coach engineers across teams to elevate front-end capabilities organization-wide, conducting code reviews, providing technical guidance, and helping SDEs grow their front-end expertise maintaining team autonomy * Lead architecture decisions for complex front-end initiatives spanning multiple teams, balancing short-term delivery needs with long-term maintainability and scalability * Drive adoption of reusable components and design patterns that reduce duplication, improve consistency, and accelerate development velocity across the organization * Collaborate with product and design stakeholders to influence UX decisions, advocate for customer experience improvements, and ensure technical feasibility of proposed solutions * Stay hands-on with code, focusing on high-impact areas like critical path implementations, component interfaces, prototypes, and architectural refactors that set examples for the broader team * Influence technical strategy on front-end investments, contributing to team priorities, and helping leadership make informed decisions about technology choices A day in the life Your day starts during IST hours connecting with engineers across both organizations—reviewing code, pairing on prototypes, and auditing production UI stacks for improvement opportunities. You'll lead technical discussions on shared patterns, mentor engineers through architecture challenges, and ensure pull requests exemplify the standards you're establishing. Evenings shift to product and UX stakeholder meetings across time zones, where you influence design decisions and technical roadmaps while balancing hands-on code work with strategic leadership. About the team Amazon Autos is transforming online car buying for the US marketplace (expanding to UK). Our India engineering team of ~70 engineers delivers the core customer experience—from checkout to order tracking. You'll work across two organizations, establishing front-end standards that enable teams to move fast while maintaining excellence. We value ownership, technical leadership, and collaboration. You'll mentor engineers, audit production systems, and define architecture patterns that directly impact millions of customers buying cars online. Basic Qualifications: - 4+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience - 5+ years of front-end developer creating prototypes or wire-frames for enterprise web applications or workflows experience - Experience developing with MVC/MVM frameworks (e.g. React.JS, AngularJS, Vue) Preferred Qualifications: - Knowledge of web services technologies such as SOAP, HTTP, WSDL, XSD, and REST - Experience in a broad range of software design approaches and common UX patterns. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Senior Front-End Engineer at Amazon Autos. Skills: Front-end architecture, Technical leadership, Mentorship. Establish front-end technical standards. Define architecture patterns", "postedDate" : "2026-06-13T09:43:46.430", "createdAt" : "2026-06-13T09:43:46.430", "lastUpdated" : "2026-06-15T04:02:07.847", "ingestTimestamp" : "2026-06-13T09:43:46.430", "mongoId" : "69d3e6b92beec4dd3d3f73a6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10383942/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Front-end development", "Web application development", "Enterprise web applications", "Mentoring", "Front-end architecture", "Technical leadership", "Mentorship", "UX decisions", "Technical strategy", "Roadmaps", "Online car buying", "Customer experience" ], "skillCount" : 12, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "_score" : 720.6624, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69c94a889bc74574cbbb51a0", "title" : "Software Development Engineer, AWS End User Messaging", "company" : "Amazon Development Center U.S., Inc.", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 143000.0, "max" : 194400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T02:02:02.552", "fingerprint" : "4872cc0d243d23ef85cd6f1a05bc003755ede1222a0b16b5bcc148d4ea6d884b", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3193240/apply", "externalId" : "afcd4142-98a2-43b3-b58c-104a3535dd28", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "Java, Typescript, React, C#, C++, Perl", "professionalSkills" : [ "System design", "Architecture" ], "hardSkillsList" : [ "Large-scale systems", "Multi-tiered applications", "Multi-threaded applications", "Embedded applications", "Distributed applications" ], "softSkillsList" : [ "Self-driven", "Deal with ambiguity", "Innovating", "Learn" ], "hardSkills" : [ { "name" : "Large-scale systems", "level" : "intermediate" }, { "name" : "Multi-tiered applications", "level" : "intermediate" }, { "name" : "Multi-threaded applications", "level" : "intermediate" }, { "name" : "Embedded applications", "level" : "intermediate" }, { "name" : "Distributed applications", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Self-driven" }, { "name" : "Deal with ambiguity" }, { "name" : "Innovating" }, { "name" : "Learn" } ], "majorSkills" : "Messaging systems, API development, Backend infrastructure", "majorSkillsList" : [ "Messaging systems", "API development", "Backend infrastructure" ], "coreResponsibilities" : "Design customer facing APIs, Build customer facing APIs, Launch customer facing APIs, Support customer facing APIs, Design backend infrastructure, Build backend infrastructure, Launch backend infrastructure, Support backend infrastructure, Design console experiences, Build console experiences, Launch console experiences, Support console experiences, Build and operate messaging systems", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "End User Messaging; AWS", "domainList" : [ "end-user-messaging", "aws" ], "domainSpecificKnowledge" : [ "End User Messaging", "AWS" ], "continuousLearning" : "Mentorship; Career growth", "innovationCreativity" : "Innovating", "problemSolvingSkills" : "Challenging integration problems", "qualificationsBasic" : "3+ years software development experience, 2+ years system design experience, 1+ years large-scale application development experience, Bachelor's degree or foreign equivalent", "qualificationsPreferred" : "3+ years full SDLC experience, Bachelor's degree in computer science", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. AWS End User Messaging is hiring a software engineer to help accomplish this vision. We build and operate large scale messaging systems enabling developers to reach their customers via WhatsApp, Push (Apple, Google), SMS, and Voice. Chances are quite high you've received notifications that we've handled; we've delivered notifications at scale on behalf of our customers for everything from Prime Day, to COVID-19 test results, to major news events. Our newest channel, End User Messaging Social (WhatsApp), launched in 2024 and we're continuing to iterate and innovate as customer demand increases. Our roadmap is full, and our team is growing. We could use your help - join us! Key job responsibilities We are looking for people that are self-driven, able to deal with ambiguity, passionate about innovating, enjoy working on challenging front-end/back-end integration problems, and motivated to learn about a broad set of technologies. Comfort and skill using GenAI to generate production-quality code and automated processes is preferred. As an End User Messaging engineer, you will work with the team to design, build, launch and support customer facing APIs, backend infrastructure, and console experiences. Our services are built primarily in Java, along with a Typescript/React AWS console. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually", "summaryDescription" : "Software Development Engineer, AWS End User Messaging at Amazon Development Center U.S., Inc.. Skills: Messaging systems, API development, Backend infrastructure. Design customer facing APIs. 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NET Core", "Micro Front-End Architecture", "RESTful APIs" ], "coreResponsibilities" : "Lead design, development, implementation, Architect, implement Micro Front-End solutions, Design, develop RESTful APIs, Develop, maintain SQL Server solutions, Provide technical leadership, Mentor development teams, Conduct code reviews, Promote best practices, Collaborate with cross-functional teams, Define technical solutions, Conform to coding standards, Conform to CI/CD practices, Conform to testing strategies, Conform to security guidelines, Drive modernization initiatives, Migrate legacy applications, Troubleshoot production issues, Implement sustainable solutions, Participate in architecture discussions, Participate in technical roadmap planning, Participate in sprint activities, Ensure application scalability, Ensure application maintainability, Ensure application security, Ensure application performance optimization, Integrate applications with enterprise services, Integrate applications with third-party APIs, Support Agile/Scrum development, Lead technical delivery efforts", "teamCollaboration" : "Cross-functional teams; Product owners; Architects; QA teams; DevOps teams", "projectManagementSkills" : [ "Agile/Scrum" ], "domainKnowledge" : "Enterprise applications; Integrations; Component-based architecture; Modular application design; API security best practices; Modern Angular/.NET platforms; Monolithic applications; Microservices", "domainList" : [ "enterprise-applications", "integrations", "component-based-architecture", "modular-application-design", "api-security-best-practices", "modern-angular-net-platforms", "monolithic-applications", "microservices" ], "domainSpecificKnowledge" : [ "Enterprise applications", "Integrations", "Component-based architecture", "Modular application design", "API security best practices", "Modern Angular/.NET platforms", "Monolithic applications", "Microservices" ], "toolProficiency" : [ "GitHub", "Azure DevOps", "GitHub Actions", "Swagger/OpenAPI" ], "problemSolvingSkills" : "Analytical skills; Problem-solving skills", "qualificationsBasic" : "8+ years software development, 3+ years Tech Lead role, Angular v20+, TypeScript, RxJS, ASP. NET Core, .NET 8+, C#, SQL Server, RESTful API development, Micro Front-End architectures, Component-based architecture, Modular application design, Authentication and authorization, API security best practices, Git, Azure DevOps or GitHub Actions, CI/CD pipelines, Unit testing, Integration testing", "qualificationsPreferred" : "Webpack Module Federation, Azure Cloud Services, Entity Framework Core, SignalR, Domain-Driven Design, Clean Architecture principles, Modernizing monolithic applications, Performance monitoring tools, Observability tools", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "**Tech Lead – Enterprise Applications & Integrations (JCI) ** **Location: only Bangalore / Hybrid** **Employment Type: Full** ‑**time** **Experience: 10–14 years (with 3 + years in a Tech Lead role) ** **Reporting To: Engineering Manager / Director** **Tech Lead – Enterprise Applications & Integrations (JCI)** **Software Technical Lead – Angular v20 + / .NET / Micro Front-End Architecture** **Position Summary** We are seeking a highly skilled **Software Technical Lead** with deep expertise in **modern Angular (v20 +)**, **ASP.NET Core** , and scalable enterprise application architecture. This role will lead the design and development of modern web applications using **Micro Front-End architecture** , RESTful APIs, and SQL Server–based backend systems. The ideal candidate is a hands-on technical leader who can mentor developers, define architecture standards, and collaborate closely with product owners, architects, QA, and DevOps teams to deliver high-quality software solutions. **Key Responsibilities** * Lead the design, development, and implementation of enterprise-grade web applications using **Angular v20 +** and **ASP.NET Core** * Architect and implement **Micro Front-End (MFE)** solutions using modern Angular frameworks and federation strategies * Design and develop scalable **RESTful APIs** and backend services in **ASP.NET Core** * Develop and maintain SQL Server database solutions including schema design, stored procedures, query optimization, and performance tuning * Provide technical leadership, code reviews, mentoring, and best practices to development teams * Collaborate with cross-functional teams to define technical solutions aligned with business objectives * Conform to established coding standards, CI/CD practices, testing strategies, and security guidelines using GitHub * Drive modernization initiatives including migration from legacy applications to modern Angular/.NET platforms * Troubleshoot complex production issues and implement sustainable solutions * Participate in architecture discussions, technical roadmap planning, and sprint activities * Ensure application scalability, maintainability, security, and performance optimization * Integrate applications with enterprise services and third-party APIs * Support Agile/Scrum development methodologies and lead technical delivery efforts **Required Qualifications** * Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience) * 8+ years of software development experience * 3+ years in a Technical Lead or Senior Developer role * Strong experience with: * **Angular v20 +** * TypeScript * RxJS * NgRx or other state management libraries * ASP.NET Core / .NET 8+ * C# * SQL Server * RESTful API development * Experience building and deploying **Micro Front-End architectures** * Strong understanding of: * Component-based architecture * Modular application design * Authentication and authorization (OAuth2, JWT, OpenID Connect) * API security best practices * Experience with: * Git * Azure DevOps or GitHub Actions * CI/CD pipelines * Unit testing and integration testing * Strong analytical, problem-solving, and communication skills **Preferred Qualifications** * Experience with: * Webpack Module Federation * Azure Cloud Services * Entity Framework Core * SignalR * Knowledge of Domain-Driven Design (DDD) and Clean Architecture principles * Experience modernizing monolithic applications into microservices and micro front-end solutions * Familiarity with performance monitoring and observability tools **Technical Skills** **Front-End** * Angular v20+ * TypeScript * RxJS * HTML5 / CSS3 / SCSS * Angular Signals * Micro Front-End Architecture * Webpack Module Federation * Responsive UI Design **Back-End** * ASP.NET Core * C# * RESTful API Development * Entity Framework Core * Authentication & Authorization * Swagger/OpenAPI **Database** * Microsoft SQL Server * T-SQL * Query Optimization * Stored Procedures * Database Design **DevOps & Tools** * Azure DevOps / GitHub * CI/CD Pipelines * Git * Agile/Scrum **Leadership Expectations** * Mentor and guide development teams * Lead technical decision-making and architecture discussions * Promote engineering best practices and continuous improvement * Act# Software Technical Lead – Angular & .NET If you are passionate about building scalable modern web applications, leading high-performing engineering teams, and delivering innovative enterprise solutions using Angular and .NET technologies, we encourage you to apply. **Location: only** Bangalore / Hybrid **Employment Type:** Full‑time **Experience:** 10–14 years (with 3+ years in a Tech Lead role) **Reporting To:** Engineering Manager / Director", "summaryDescription" : "Technical Lead(Front End- full stack). Skills: Angular v20+, ASP. NET Core, Micro Front-End Architecture, RESTful APIs. Lead design, development, implementation. Architect, implement Micro Front-End solutions", "postedDate" : "2026-06-12T05:17:22.117", "createdAt" : "2026-06-12T05:17:22.087", "lastUpdated" : "2026-06-14T18:35:36.577", "ingestTimestamp" : "2026-06-12T05:17:22.087", "mongoId" : "6a2b400274d8ee00a0798124", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://jci.wd5.myworkdayjobs.com/JCI/job/Bangalore-Karnataka-India/Technical-Lead-Front-End--full-stack-_WD30271815", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Federation strategies", "Schema design", "Performance tuning", "OAuth2", "JWT", "OpenID Connect", "Responsive UI Design", "Leadership", "Mentoring", "Angular v20+", "ASP. 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Curiosity fuels creativity and innovation - and helps us build better solutions. Customer First We put people at the center of what we do - listening with care, acting with empathy, and going the extra mile to support those we serve. Customer First means understanding the needs of anyone we impact - whether that’s a customer, a coworker, or an end user - and doing right by them. Own the Outcome We take initiative and do what it takes to deliver results. With resourcefulness and resolve, we overcome obstacles, follow through on our commitments, and hold ourselves accountable - because each of us is empowered to make an impact. About Alchemer Alchemer empowers customers to do more with feedback. From a one-time survey to a powerful feedback program, Alchemer gives customer-obsessed teams the clarity to move from asking to action, driving their businesses forward. Alchemer serves more than 13,000 global Marketing, CX, HR, and Market Research customers, including many Fortune 500 companies. Alchemer is a KKR portfolio company.  Alchemer has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine. Details on Alchemer’s products and services can be found on our website (www.alchemer.com).  What You Will Do You will provide immediate and amazing service to our customers worldwide. You will champion customer happiness, satisfaction, and success through patience, understanding, and technical superpowers. How You Will Spend Your Days * this role is for the time shift from 9am-5pm Monday- Friday with 5 days in office for the first 90 days. After the first 90 days this role will be in office 4 days a week in Louisville, Colorado wiht shift times ranging from 6:00AM-7:30PM. Enthusiastically support customers by phone, email, social media and other web-based tools. Accurately identify, analyze, and resolve technical and non-technical issues in a timely manner. Work in a team environment to achieve shared goals. Promptly escalate more complex problems to appropriate internal resources. Participate in enhancing the product from initial design through testing and delivery. Enthusiastically provide internal support for the application. Continuously endeavor to improve the quality of our support and service, both internally and externally. Provide on-call customer support on a shared rotation (approximately 4 times a year) Actively learn and become a Subject Matter Expert in one or more of our survey tools Responsible for holding to our Customer Service metrics What You Bring to this Role You have a passion for customer service and a great love for helping people. You are well-versed and comfortable with email and phone etiquette. You have experience in customer service and maybe even technical support. In addition, you have the: Ability to exercise creativity in problem-solving. Ability to empathize with customers and convey confidence. Independence to find your own answers and keep learning. Ability to prioritize and get things done with many distractions. Proficient in learning new software applications. Most excellent written and verbal communication skills. Aptitude to be a self-starter and you’re flexible with frequent change. Preferred Skills and Knowledge CompTIA A+, Security+, or Network+ certifications. Understanding of Digital (mobile) applications App stores and in-app purchases (Android and iOS). Familiarity with SQL, Java, Python, SDK Platform Tools, GitHub, Auth0 Compensation for this position includes an hourly pay rate of $24.04, eligibility for an annual bonus, and eligibility to partake in the Employee Participation Program. Alchemer provides a rich benefits package that includes health and disability coverages, an incredible 401(k) option that includes a per-payroll match and immediate vesting, unlimited time off and twelve paid company holidays. Alchemer is taking applications for this position from candidates who reside in Colorado and who are legally authorized to work in the US and do not require now, or in the future, immigration sponsorship for work authorization. At Alchemer, we're committed to attracting, developing, and promoting a diverse workforce, and infusing DEI throughout all of our internal practices. By ensuring that everyone is able to bring a diversity of talents to work, we're increasingly capable of living out our mission in helping our clients. We encourage people from underrepresented backgrounds and all walks of life to apply.  Don’t meet all the requirements? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification listed. Don’t let that stop you! We encourage you to apply if you have some of the requirements listed. You may bring qualities that we’re looking for in other areas. Building a diverse, inclusive, and customer centric workplace is important to us at Alchemer. If you’re excited about this role and your experience doesn’t perfectly align, we encourage you to apply anyway. Let’s talk!", "summaryDescription" : "Technical Support Representative at Alchemer. Skills: Customer support, Technical issues, Product enhancement. Support customers by phone. Support customers by email", "postedDate" : "2026-06-14T04:33:59.985", "createdAt" : "2026-06-14T04:33:59.985", "lastUpdated" : "2026-06-15T05:01:17.971", "ingestTimestamp" : "2026-06-14T04:33:59.985", "mongoId" : "6a2cfc3f74d8ee00a0aa7e62", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 57000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Problem-solving", "Software applications", "Resourcefulness", "Customer support", "Technical issues", "Product enhancement", "Customer service", "Technical support", "Survey tools", "CompTIA A+", "Security+", "Network+", "Alchemer" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 691.95764, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "69c94a6b9bc74574cbbb35cc", "title" : "Sr. Manager Specialist Sales, AWS End User Computing", "company" : "Amazon Web Services, Inc.", "industry" : "Sales, Advertising, Account Management, Tech Sales, Cloud Computing", "salary" : { "min" : 187000.0, "max" : 252900.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T02:37:47.567", "fingerprint" : "21cbe41b6529f48b85a6b5a574b27e968b65ebc214a1ce9910815563e2d094c2", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3196341/apply", "externalId" : "133c7044-4c92-4a52-adf4-3a837caaee1a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Desktop Infrastructure, VDI, Amazon WorkSpaces, AppStream, WorkSpaces Core, WorkSpaces Personal, WorkSpaces Pools, WorkSpaces Secure Browser, Cloud computing, Cloud technologies", "professionalSkills" : [ "Sales strategy", "Business development", "Go-to-market strategy", "Sales management", "Account management", "Customer adoption", "Revenue generation", "Pipeline management", "Sales cycle management", "Contract negotiation" ], "hardSkillsList" : [ "Sales", "Management", "Business Development", "Consulting", "Desktop-as-a-Service", "Virtual Desktop Infrastructure", "Application virtualization" ], "softSkillsList" : [ "Leadership", "Customer Obsessed" ], "hardSkills" : [ { "name" : "Sales", "level" : "intermediate" }, { "name" : "Management", "level" : "intermediate" }, { "name" : "Business Development", "level" : "intermediate" }, { "name" : "Consulting", "level" : "intermediate" }, { "name" : "Desktop-as-a-Service", "level" : "intermediate" }, { "name" : "Virtual Desktop Infrastructure", "level" : "intermediate" }, { "name" : "Application virtualization", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Customer Obsessed" } ], "majorSkills" : "End User Computing, Sales Management, Cloud Computing", "majorSkillsList" : [ "End User Computing", "Sales Management", "Cloud Computing" ], "coreResponsibilities" : "Own go-to-market strategy, Provide business expertise, Provide technical expertise, Manage a team of sales professionals, Grow customer adoption, Deliver strategy for mind share, Deliver strategy for adoption, Own strategy for territory, Operate strategy for territory, Define strategy for territory, Build and develop the team, Set priorities and direction, Drive revenue and user adoption, Ensure new customers select AWS, Identify EUC customers, Identify EUC opportunities, Qualify EUC opportunities, Build EUC pipeline, Drive EUC solution discussions, Partner with Solution Architects, Validate technical use cases, Guide customer implementation, Manage overall sales cycle, Manage business goals, Establish business relationships, Grow business relationships, Establish technical relationships, Grow technical relationships, Manage day-to-day interactions, Drive top line revenue growth, Drive end customer adoption, Drive end customer value, Align with go-to-market strategy, Align with business development leaders, Drive strategic support, Drive co-programming, Drive portfolio engagement, Accelerate seller cycles, Work with cross functional leaders, Work with cross functional teams, Implement coverage model, Implement go-to-market strategy, Implement goals for startup business, Hire specialist sales executives, Develop specialist sales executives, Manage specialist sales executives, Lead team engagements with CxO, Lead team engagements with directors, Lead team engagements with decision-makers, Develop long-term strategic relationships, Accelerate customer adoption, Develop comprehensive sales plan, Develop business plan, Drive well-developed sales engagements, Drive successful GTM Strategy, Drive market share, Meet revenue targets, Exceed revenue targets, Maintain robust sales pipeline, Represent EUC business internally, Partner with Solution Architecture, Partner with Business Development, Partner with Marketing, Partner with Partners, Partner with Training, Execute customer acquisition programs, Execute customer acquisition strategies, Define operational processes, Drive operational processes, Define operational excellence, Drive operational excellence, Manage contract negotiations, Ensure customer satisfaction", "teamCollaboration" : "Cross functional teams; Generalist selling organizations; Solution Architecture teams; Business Development teams; Marketing teams; Partner teams; Training teams", "projectManagementSkills" : [ "Project management", "Program management" ], "domainKnowledge" : "End User Computing; Desktop-as-a-Service; Virtual Desktop Infrastructure; Application virtualization", "domainList" : [ "end-user-computing", "desktop-as-a-service", "virtual-desktop-infrastructure", "application-virtualization" ], "domainSpecificKnowledge" : [ "End User Computing", "Desktop-as-a-Service", "Virtual Desktop Infrastructure", "Application virtualization" ], "communicationSkills" : "Presenting to executives; Presenting to decision-makers", "specialRequirements" : "Moderate travel", "outcomesObjectives" : "Drive top line revenue growth; Drive end customer adoption; Drive end customer value; Accelerate customer adoption; Drive revenue and user adoption; Meet revenue targets; Exceed revenue targets; Maintain robust sales pipeline; Drive market share", "qualificationsBasic" : "10+ years technology sales, 10+ years management experience, 7+ years sales team management, 5+ years Go-To-Market experience, 5+ years Business Development experience, 5+ years Sales experience, 5+ years Consulting experience, Bachelor's degree or 7+ years work experience", "qualificationsPreferred" : "Experience working with C-level executives, Experience presenting to C-level executives, Experience working with IT executives, Experience presenting to IT executives, Experience working with business leaders, Experience presenting to business leaders, Experience with cloud computing, Knowledge of cloud computing, Experience with cloud technologies, Experience building customer relationships, Experience closing sales, Experience generating revenue, Experience managing complex projects, Experience managing complex programs, Experience managing large Enterprise accounts, Experience managing global territory", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. AWS is seeking an enterprise technical sales manager to manage a team of sales professionals and grow customer adoption of our End User Computing (EUC) on AWS services and solutions. AWS EUC services work backward from the needs of customers to provide a broad array of Desktop Infrastructure (VDI) services that deliver secure, performant and flexible access to data and applications from any place on any device for every worker type. AWS EUC includes the WorkSpaces portfolio of solutions including WorkSpaces Core, WorkSpaces Personal, WorkSpaces Pools, and WorkSpaces Secure Browser. As the AWS EUC Services Specialized Sales Manager, you will have the opportunity to deliver on our strategy to build mind share and adoption of AWS solutions for Amazon WorkSpaces, AppStream, and other EUC workloads across our most strategic existing and new customers. The Sales Manager will own, operate and define strategy for the multi-country territory of End User Computing customers by managing a team of sales executives. You will be responsible for building and developing the team, setting priorities and direction, driving revenue and user adoption, and ensuring new customers select AWS as their cloud provider for End User Computing solutions. You’ll be responsible for the EUC sales motion, which includes; identifying EUC customers & opportunities, qualifying & building pipeline, driving EUC solution discussions with customers, partnering with our Solution Architects to validate technical use cases, helping our teams guide successful customer implementation of the solution, and responsibility for the overall sales cycle and business goals. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these stakeholders, you will be responsible for driving top line revenue growth and overall end customer adoption and value. Key job responsibilities The sales manager will align closely with go-to-market strategy and business development leaders who are driving strategic support, co-programming, and portfolio engagement to help drive top and middle of funnel outcomes and accelerate seller cycles in the field. You will also work with cross functional leaders and teams in our generalist selling organizations marketing, solutions architecture, and business development to implement a consistent coverage model, go-to-market strategy, and goals for the AWS startup business. Key job responsibilities - Lead a Customer Obsessed business - Hire, develop and manage a team of specialist sales executives - Lead the team with engagements with CxO, Digital Workplace directors, and End User Computing technical decision-makers - Develop long-term strategic relationships with territory sales leaders and key accounts - Accelerate customer adoption by developing a comprehensive sales and business plan, driving well-developed sales engagements and successful GTM Strategy - Drive revenue and market share while meeting/exceeding revenue targets. Maintain a robust sales pipeline. - Represent the EUC business internally to geo Sales and Business Executives and leadership, Service Team Leadership, and WW business teams - Partner with cross functional teams across Solution Architecture, Business Development, Marketing, Partners, and Training and execute customer acquisition programs and strategies - Define and drive operational processes and excellence with sales teams - Manage contract negotiations - Ensure customer satisfaction - Expect moderate travel About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - 10+ years of technology sales, or 10+ years of management experience - 7+ years of sales team management experience - 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience - Bachelor's degree, or 7+ years of work experience - Industry experience selling Desktop-as-a-Service (DaaS) or Virtual Desktop Infrastructure(VDI), Application virtualization. Preferred Qualifications: - Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent - Experience working with or having knowledge of cloud computing and existing cloud technologies - Experience building new customer relationships, closing sales and generating revenue - Experience managing complex projects and/or programs within a matrix environment - Experience managing large Enterprise customer accounts across a global territory. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 187,000.00 - 252,900.00 USD annually", "summaryDescription" : "Sr. Manager Specialist Sales, AWS End User Computing at Amazon Web Services, Inc.. Skills: End User Computing, Sales Management, Cloud Computing. Own go-to-market strategy. Provide business expertise", "postedDate" : "2026-06-13T07:12:26.384", "createdAt" : "2026-06-13T07:12:26.384", "lastUpdated" : "2026-06-15T02:37:47.567", "ingestTimestamp" : "2026-06-13T07:12:26.384", "mongoId" : "69c94a6b9bc74574cbbb35cc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3196341/apply", "salaryAnnualMin" : 187000, "salaryAnnualMax" : 252900, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Sales", "Management", "Business Development", "Consulting", "Desktop-as-a-Service", "Virtual Desktop Infrastructure", "Application virtualization", "Leadership", "Customer Obsessed", "End User Computing", "Sales Management", "Cloud Computing", "Sales strategy", "Business development", "Go-to-market strategy", "Sales management", "Account management", "Customer adoption", "Revenue generation", "Pipeline management", "Sales cycle management", "Contract negotiation", "Project management", "Program management" ], "skillCount" : 24, "jobCategory" : "marketing", "dataQualityScore" : 1.0, "_score" : 682.9872, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "68b706987fc9a711f0f6fd10", "title" : "Principal Product Manager - External Services, End User Computing", "company" : "Amazon Development Center U.S., Inc.", "industry" : "Project/Program/Product Management--Technical, Product Management - Technical, Cloud Computing", "salary" : { "min" : 163000.0, "max" : 281800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T03:52:55.329", "fingerprint" : "94204dd0712de1f731165d9d45b1b3a056c61e7a2e9edd26bb48b59368879845", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3055181/apply", "externalId" : "5a6e7f98-f34f-4c90-9e78-346e1a5d9623", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AWS, EC2, S3, Lambda", "professionalSkills" : [ "Product strategy", "Roadmap planning", "Customer research", "Product definition", "Product design", "Product execution", "Product delivery", "Business cases", "Enterprise product management", "Customer success", "Pricing models", "Go-to-market" ], "hardSkillsList" : [ "Product management", "Technical product management", "Software development", "Network development", "IT" ], "softSkillsList" : [ "Leadership", "Critical thinking" ], "hardSkills" : [ { "name" : "Product management", "level" : "intermediate" }, { "name" : "Technical product management", "level" : "intermediate" }, { "name" : "Software development", "level" : "intermediate" }, { "name" : "Network development", "level" : "intermediate" }, { "name" : "IT", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Critical thinking" } ], "majorSkills" : "Product strategy, Customer needs, Product lifecycle management", "majorSkillsList" : [ "Product strategy", "Customer needs", "Product lifecycle management" ], "coreResponsibilities" : "Define product strategy, Drive customer research, Understand customers deeply, Define differentiated functionality, Drive execution to meet customer needs, Work with interdisciplinary team, Drive product definition, Drive product design, Drive product execution, Drive product delivery, Build business cases, Manage high-growth enterprise products, Drive customer success, Create product vision, Create product strategy, Align with key stakeholders, Serve as voice of customer, Prioritize features, Solve largest customer needs, Manage product life cycle, Plan strategically, Execute tactically, Partner with engineering teams, Deliver on product roadmap, Establish goals, Review metrics, Measure success, Identify areas of improvement, Define product roadmap, Maintain product roadmap, Provide executive written documents, Work backwards from customer, Advocate pricing models, Execute pricing models, Advocate naming, Execute naming", "teamCollaboration" : "Interdisciplinary team; Engineering teams; Diverse team environment; Senior leadership; Cross-functional teams", "projectManagementSkills" : [ "Product lifecycle management", "Strategic planning", "Tactical execution", "Roadmap development" ], "domainKnowledge" : "End User Computing; AWS; Data security; Desktop virtualization; Application virtualization; Business applications; Turnkey solutions", "domainList" : [ "end-user-computing", "aws", "data-security", "desktop-virtualization", "application-virtualization", "business-applications", "turnkey-solutions" ], "domainSpecificKnowledge" : [ "End User Computing", "AWS", "Data security", "Desktop virtualization", "Application virtualization", "Business applications", "Turnkey solutions" ], "communicationSkills" : "Executive-level written documents; Communicate complex technical issues", "documentationSkills" : "Written documents", "innovationCreativity" : "Innovate on behalf of customers", "problemSolvingSkills" : "Dissect complicated problems; Simplify experiences; Analytic skills; Problem solving skills", "qualificationsBasic" : "7+ years Technical Product Manager experience, 7+ years technical experience", "qualificationsPreferred" : "Dissect complicated problems, Simplify experiences, Innovate on behalf of customers, Entrepreneurial spirit, Work independently, Work effectively in results-oriented environment, Excellent written communication skills, Successfully bringing novel products to market, Integrate new technology, Branch into new consumer segments, Branch into new market segments, Start new categories, Champion the voice of other stakeholders, Team-orientation, Taking ownership, Delivering results, Communicate complex technical issues simply, Communicate complex technical issues convincingly, Experience in go-to-market, Pricing of solutions, Packaging of solutions, Analytic skills, Problem solving skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. The way the world works has changed with the workforce highly distributed and moving between home and office. It is important that corporate data remains secure no matter where it is accessed, which is a key reason we built Amazon Web Services End User Computing (EUC) so employees and contractors can securely access desktops, data, and application from anywhere on any device. Our business is growing immensely, and we are looking for product leaders to help us achieve the next level of scale. More information about Amazon End- User Computing can be found here: https://aws.amazon.com/products/end-user-computing/. We are looking for a Principal Product Manager with the ability to think big and look around corners to build the functionality customers need to secure their websites and web-based applications. the next generation of end-user productivity products capitalizing on our desktop and application virtualization products. . You have a strong mix of product management, technology, and customer experience expertise, coupled with strategic vision, clarity of communication and proven execution of products from early concept through scaled growth. As the principal product manager, you will define will define product strategy, drive industry and customer research to deeply understand your customers to define differentiated functionality, and drive execution to meet those customer needs. You will work with an interdisciplinary team to drive key aspects of product definition, design, execution and delivery. We are looking for strong business owners who are comfortable sharing their vision with AWS senior leadership, but also working closely with engineering teams to dive deep into details to make ideas into reality. You should have demonstrated success in building strong business cases, managing high-growth enterprise products, and driving customer success. This team is a good fit for you if: • You are sensitive to customer needs and interested in having a firsthand impact on Amazon’s global customer base • You truly care about the business results of what you build, not just the elegance of the technology • You care about data security and how you can reduce the chance of exfiltration • You like to solve interesting technology problems • You enjoy collaborating in a diverse team environment • You are a passionate learner and motivated to take on new challenges. • You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance. Key job responsibilities Create the product vision and strategy and align with key stakeholders. Serve as the voice of the customer to prioritize features based on solving the largest customer needs. Manage the entire product life cycle from strategic planning to tactical execution. Partner with engineering teams to deliver on the product roadmap. Establish goals and review metrics to measure the success and identify areas of improvement. Define and maintain a product roadmap with inputs from all stakeholders. Provide effective, executive-level written documents for new features that work backwards from the customer. Advocate and execute pricing models and naming for new products or features. Basic Qualifications: - 7+ years of working as a Technical Product Manager experience - 7+ years of technical (software development, network development, IT, other related) experience Preferred Qualifications: - Can dissect complicated problems, simplify experiences and innovate on behalf of our customers - Have an entrepreneurial spirit and be able to work independently and effectively in a results-oriented environment - Excellent written communication skills - Demonstrated history of successfully bringing novel products to market, such as those that integrate new technology, branch into new consumer segments or other market segments, or start new categories - Demonstrated ability to champion the voice of other stakeholders in your products - Strong team-orientation with proven track record of taking ownership and delivering results - Have the ability to communicate complex technical issues simply and convincingly to a wide range of audiences - Demonstrated experience in go-to-market inclusive of pricing and packaging of solutions - Strong analytic and problem solving skills Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $163,000/year in our lowest geographic market up to $281,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Principal Product Manager - External Services, End User Computing at Amazon Development Center U.S., Inc.. Skills: Product strategy, Customer needs, Product lifecycle management. Define product strategy. 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Raleigh, North Carolina, United States", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Kubernetes, Linux, AWS, GCP, IBM Cloud, MongoDB, PostgreSQL, SSO, API, Bash, Python, VPC", "professionalSkills" : [ "Customer success", "System internals", "Cloud-native architectures", "Data persistence", "Log analysis", "Diagnostic tasks", "Stakeholder communication", "Critical escalations" ], "hardSkillsList" : [ "Kubernetes administration", "Linux system internals", "Database performance", "Automation scripting", "API troubleshooting", "Cloud infrastructure" ], "hardSkills" : [ { "name" : "Kubernetes administration", "level" : "intermediate" }, { "name" : "Linux system internals", "level" : "intermediate" }, { "name" : "Database performance", "level" : "intermediate" }, { "name" : "Automation scripting", "level" : "intermediate" }, { "name" : "API troubleshooting", "level" : "intermediate" }, { "name" : "Cloud infrastructure", "level" : "intermediate" } ], "coreResponsibilities" : "Resolve infrastructure impediments, Troubleshoot Kubernetes administration issues, Troubleshoot Linux system internals, Troubleshoot multi-cloud environments, Maintain service availability, Manage database performance, Troubleshoot database performance, Secure environments, Deploy SSO tools, Debug SSO tools, Integrate APIs, Develop automation scripts, Implement automation scripts, Automate log analysis, Automate diagnostic tasks, Lead critical escalations, Provide status updates", "teamCollaboration" : "Global enterprise partners; Management; Customers", "domainKnowledge" : "Data storage industry; Cloud storage ecosystem; Cloud-native architectures", "domainList" : [ "data-storage-industry", "cloud-storage-ecosystem", "cloud-native-architectures" ], "domainSpecificKnowledge" : [ "Data storage industry", "Cloud storage ecosystem", "Cloud-native architectures" ], "toolProficiency" : [ "SSO tools" ], "communicationSkills" : "Translate technical jargon; Lead customers", "innovationCreativity" : "Innovative thinking", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "specialRequirements" : "In-office presence required", "outcomesObjectives" : "Ensure resilience of Everpure Platform; Provide unshakeable data services; Increase team efficiency; Reduce time-to-resolution", "qualificationsBasic" : "3 years enterprise technical support, Kubernetes administration mastery, Deep Linux knowledge, MongoDB querying, PostgreSQL querying, Python scripting, Bash scripting, VPC management, Private cloud management, Physical data center management, API troubleshooting, Cloud infrastructure troubleshooting, Verbal English, Written English", "qualificationsPreferred" : "Spanish, Portuguese", "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Technical Services Engineer at Everpure, you will be the frontline architect of customer success, resolving mission-critical challenges within our sophisticated Kubernetes and cloud storage ecosystem. You will drive high-visibility resolutions across networking, databases, and infrastructure, ensuring the resilience of the Everpure Platform for our global enterprise partners. By bridging the gap between complex technical hurdles and seamless operations, you directly impact our mission to provide unshakeable data services. WHAT YOU’LL DO Resolve Complex Infrastructure Impediments: Own the end-to-end troubleshooting and resolution of advanced issues involving Kubernetes administration, Linux system internals, and multi-cloud environments (AWS, GCP, IBM Cloud) to maintain 24/7 service availability. Optimize Data Persistence & Security: Manage and troubleshoot database performance for MongoDB and PostgreSQL while securing environments through the deployment and debugging of Single Sign-On (SSO) tools and API integrations. Automate Support Operations: Develop and implement Bash and Python scripts to automate log analysis and repetitive diagnostic tasks, increasing the efficiency of the Technical Services team and reducing time-to-resolution for customers. Manage High-Stakes Stakeholder Communication: Act as the technical lead during critical escalations, providing clear, calm, and concise updates to management and customers to de-escalate high-pressure situations and restore trust. WHAT YOU BRING Experience: A minimum of 3 years of experience in a professional enterprise level technical support role Advanced Systems Expertise: Hands-on mastery of Kubernetes administration and deep Linux knowledge (networking, storage, and system internals) required to navigate and fix complex cloud-native architectures. Database & Scripting Proficiency: Technical fluency in querying and troubleshooting MongoDB and PostgreSQL, combined with the ability to write production-grade automation scripts in Python or Bash. Cloud & Integration Skillset: Practical experience managing VPC/private cloud environments and physical data centers, including the ability to troubleshoot APIs and cloud-specific infrastructure. Strategic Communication: Excellence in verbal and written English, with the ability to translate technical jargon into actionable insights for stakeholders and the empathy required to lead customers through critical system failures. Fluent in English (Spanish or Portuguese is a plus) In-Office Presence: We are primarily an in-office environment and therefore, you will be expected to work from the Lehi, Utah or Raleigh, North Carolina office in compliance with Everpure’s policies, unless you are on PTO, work travel, or other approved leave. #LI-ONSITE Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. This role may be eligible for incentive pay and/or equity. There is no application deadline and we accept applications on an ongoing basis until the job is filled. The annual base salary range is: $82,000—$140,000 USD WHAT YOU CAN EXPECT FROM US: Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers. Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®! Team: We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information. ACCOMMODATIONS AND ACCESSIBILITY: Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview. OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM: We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. Join us and bring your best. Bring your bold. Pure and simple.", "summaryDescription" : "Technical Services Engineer at Everpure. Resolve infrastructure impediments. 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Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Hybrid We have a balanced hybrid working model to ensure you get the flexibility you need and the successful candidate will spend their time between working in the office and working from home. Role: Under general supervision (but works independently most of the time) responsible for handling and coordinating work for the Financial Reporting group within the Asset Servicing group. AS is a team of global service financial professionals that has operational capabilities in all locations. AS encompasses Valuation Reporting and Unitized Valuation and Reporting Service and is comprised of partners who support Northern Trust business in conjunction with our global network of operational partners. The key responsibilities of the role include: 1\\. Ensures that the team/divisions goals for accuracy and timeliness are maintained 2\\. Plans and manages the team workflow to accomplish critical tasks on time 3\\. Ensures that new procedures are effectively communicated and training is administered where needed 4\\. Manages volumes of tasks to meet client deadlines 5\\. Escalates relevant and critical issues to management and all pertinent partners in a timely and efficient manner 6\\. Carries out complex activities with significant financial, client, and/or internal business impact 7\\. May have direct interaction with clients, external auditors of clients and/or Senior Management 8\\. Able to serve as a key subject matter expert and mentor to other more junior level employees 9\\. May manage daily operational activities and supervise day-to-day work of junior level employees (but not a formal management role), including daily interaction with home country counterparts 10\\. More technically sound in area of expertise and has broader knowledge of other areas 11\\. Delivers a work product that requires less revision 12.Able to facilitate discussions and reach decisions in consultation with senior members of the team Working Hours * 7AM to 4PM or 11AM to 8PM, depending on the specific FR team Skills/Qualifications: The successful candidate would benefit from having: At least 4 years overall experience in financial statement preparation or financial reporting in an Audit Firm, or financial institution; Bachelor's degree in Accounting or Finance Certified Public Accountant (CPA) is highly desirable Background in accounting/regulatory/statutory reporting will be preferred ** _Working with Us:_** As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater _**Reasonable accommodation**_ Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [MyHRHelp@ntrs.com](mailto:MyHRHelp@ntrs.com). We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. **_About Our Manila Office_** The Northern Trust Manila office celebrated a decade of excellence in 2024. Through agility, resiliency, innovation, and excellence, they have evolved into a dynamic hub with diverse capabilities and a thriving workforce of over 1,200 — driving meaningful impact and sustainable growth. [Learn more.](https://www.northerntrust.com/about-us/careers/working-in-manila?utm_medium=website&utm_source=workday&utm_campaign=careers-awareness-brand&utm_content=careers_workday_location_manila)", "summaryDescription" : "Technical Coordinator, Financial Reporting at Northern Trust. Skills: Financial reporting, Asset servicing. Maintain team/division goals for accuracy and timeliness. Plan and manage team workflow", "postedDate" : "2026-06-11T14:35:24.574", "createdAt" : "2026-06-11T14:35:24.542", "lastUpdated" : "2026-06-12T20:29:15.469", "ingestTimestamp" : "2026-06-11T14:35:24.542", "mongoId" : "6a2657ae74d8ee00a021dc4b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://ntrs.wd1.myworkdayjobs.com/northerntrust/job/Manila-Philippines/Technical-Coordinator--Financial-Reporting_R154557-2", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Financial statement preparation", "Financial reporting", "Asset servicing", "Valuation Reporting", "Unitized Valuation", "Reporting Service", "Certified Public Accountant (CPA)" ], "skillCount" : 7, "jobCategory" : "engineering", "seniorityLevel" : "executive", "dataQualityScore" : 0.7777778, "_score" : 658.77185, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a2a767b74d8ee00a065c5f3", "title" : "Front End Developer", "company" : "VML", "industry" : "Marketing and Advertising", "salary" : { "min" : 240000.0, "max" : 360000.0, "currency" : "GTQ", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Front End Developer in Guatemala City, Guatemala, adjusted for the marketing industry." }, "location" : "Guatemala, Guatemala, Guatemala", "locations" : [ "Guatemala", "Guatemala", "Guatemala" ], "timestamp" : "2026-06-14T21:24:35.740", "fingerprint" : "8691ee14df7da1c5674bdeb2a0ef814518ba521f9a4b28e349531cf850749389", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.vml.com/careers/job/8578015002?gh_jid=8578015002", "externalId" : "8578015002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Guatemala", "state" : "Guatemala", "country" : "Guatemala", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "18.3529157,-67.0060504" } ], "locationText" : "Guatemala, Guatemala, Guatemala", "employmentType" : "FULL_TIME", "technicalSkills" : "HTML5, CSS, JavaScript, Bootstrap, Tailwind CSS, Git, React, Vue.js, Angular, SASS, LESS, RESTful APIs, JSON, Webpack, Vite", "professionalSkills" : [ "Web development", "UI/UX design", "Code quality", "Best practices" ], "hardSkillsList" : [ "Responsive design", "Web performance optimization", "Cross-browser compatibility" ], "softSkillsList" : [ "Teamwork" ], "hardSkills" : [ { "name" : "Responsive design", "level" : "intermediate" }, { "name" : "Web performance optimization", "level" : "intermediate" }, { "name" : "Cross-browser compatibility", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Teamwork" } ], "majorSkills" : "Front-End Development, JavaScript, HTML, CSS", "majorSkillsList" : [ "Front-End Development", "JavaScript", "HTML", "CSS" ], "coreResponsibilities" : "Develop user interfaces, Maintain user interfaces, Collaborate with designers, Translate wireframes, Translate mockups, Ensure technical feasibility, Optimize web pages, Debug issues, Troubleshoot issues, Maintain code quality, Adhere to best practices, Stay updated on trends, Stay updated on technologies", "teamCollaboration" : "Design teams; Development teams", "domainKnowledge" : "Front-end development", "domainList" : [ "front-end-development" ], "domainSpecificKnowledge" : [ "Front-end development" ], "toolProficiency" : [ "Git", "Webpack", "Vite" ], "communicationSkills" : "Communication", "problemSolvingSkills" : "Debugging; Troubleshooting", "qualificationsBasic" : "Solid understanding of semantic HTML5, Accessibility best practices, Browser debugging tools, Clean and maintainable CSS, Maintainable JavaScript selectors, Responsive design principles, Basic understanding of Git, Web performance optimization techniques, Attention to detail, Passion for user-friendly interfaces, Excellent communication skills, Teamwork skills", "qualificationsPreferred" : "Experience with JavaScript libraries, Experience with JavaScript frameworks, Familiarity with SASS, Familiarity with LESS, Basic knowledge of RESTful APIs, Basic knowledge of JSON, Exposure to Webpack, Exposure to Vite, Exposure to other build systems, Portfolio of projects", "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy' s. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. Sobre WPP WPP es el socio de crecimiento de confianza para las marcas líderes del mundo. Unimos inteligencia de medios de vanguardia y soluciones de datos, creatividad de clase mundial, producción de próxima generación, soluciones empresariales transformadoras y asesoramiento estratégico experto en una única empresa, impulsada por talento excepcional y nuestra plataforma de marketing agencial, WPP Open, para ayudar a nuestros clientes a navegar el cambio, capturar oportunidades y generar un crecimiento transformador. Para más información, visite WPP.com. OVERVIEW VML is seeking a full-time Front-End Developer to join our team in Guatemala. As a Frontend JavaScript Developer, you will work closely with our design and development teams to create engaging, responsive, and user-friendly web interfaces. This is an excellent opportunity to grow your skills in web development while contributing to real-world projects in a supportive and collaborative environment. KEY RESPONSIBILITIES & ATTRIBUTES Develop and maintain user interfaces using HTML, CSS, and JavaScript. Collaborate with designers to translate wireframes and mockups into responsive web pages. Ensure the technical feasibility of UI/UX designs. Optimize web pages for maximum speed and scalability. Debug and troubleshoot cross-browser compatibility issues. Assist in maintaining code quality and adhering to best practices. Stay updated on emerging trends and technologies in front-end development. REQUIRED SKILLS & EXPERIENCE Solid understanding of semantic HTML5, accessibility best practices, browser debugging tools, and the ability to write clean and maintainable CSS and JavaScript selectors. Familiarity with responsive design principles and frameworks (e.g., Bootstrap, Tailwind CSS). Basic understanding of version control systems (e.g., Git). Knowledge of web performance optimization techniques. Strong attention to detail and a passion for creating user-friendly interfaces. Excellent communication and teamwork skills. NICE TO HAVE Experience with JavaScript libraries or frameworks (e.g., React, Vue.js, or Angular). Familiarity with CSS preprocessors like SASS or LESS. Basic knowledge of RESTful APIs and JSON. Exposure to tools like Webpack, Vite, or other build systems. A portfolio or examples of personal/academic projects showcasing your skills. En VML, estamos comprometidos a fomentar un entorno laboral totalmente inclusivo que sea gratificante y propicie el desarrollo profesional. Creemos en la creación de un entorno de trabajo dinámico que valore la diversidad y la inclusión, y nos esforzamos por reclutar una lista diversa de candidatos para ayudarnos a lograr ese objetivo. Estaremos encantados de proporcionar acomodos razonables a las personas con discapacidades que necesiten un acomodo para usar o acceder al sitio de carreras de VML o para participar plenamente en el proceso de solicitud. Si necesita un acomodo para completar su solicitud u otro aspecto de nuestro proceso de reclutamiento debido a una discapacidad, comuníquese con nuestro departamento de Recursos Humanos o envíe un correo electrónico a (contacto de RR. HH.) para solicitarla. Al hacer clic en \"Enviar solicitud\", la información que ingrese a continuación se enviará a VML. Antes de continuar, le sugerimos que revise nuestra Política de Privacidad de Reclutamiento. Los residentes de California deben revisar nuestro Aviso de Privacidad de Reclutamiento de California. En estos documentos se explica cómo utilizamos sus datos personales cuando solicita un puesto con nosotros, así como la forma en que puede actualizar o eliminar la información que nos ha proporcionado. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP agency (NYSE: WPP). For more information, please visit  www.vml.com, and follow along on Instagram, LinkedIn, and  X. When you click \"Submit Application\", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.", "summaryDescription" : "Front End Developer at VML. Skills: Front-End Development, JavaScript, HTML, CSS. Develop user interfaces. Maintain user interfaces", "postedDate" : "2026-06-11T18:57:51.336", "createdAt" : "2026-06-11T18:57:51.336", "lastUpdated" : "2026-06-14T21:24:35.740", "ingestTimestamp" : "2026-06-11T18:57:51.336", "mongoId" : "6a2a767b74d8ee00a065c5f3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Responsive design", "Web performance optimization", "Cross-browser compatibility", "Teamwork", "Front-End Development", "JavaScript", "HTML", "CSS", "Web development", "UI/UX design", "Code quality", "Best practices", "Front-end development", "Git", "Webpack", "Vite" ], "skillCount" : 16, "jobCategory" : "engineering", "jobSubcategory" : "technology-&-innovation", "dataQualityScore" : 0.8888889, "_score" : 656.8584, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing and Advertising" }, { "id" : "6a2a6a8d74d8ee00a063c56e", "title" : "Technical Support Engineer", "company" : "Sigma Computing", "industry" : "Technology", "salary" : { "min" : 90000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-14T20:20:59.886", "fingerprint" : "6aa32ce5e47bf8d923c45c32bfdc8f2147a79a1f397dbfb9bcbbb7bb06c58d59", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/sigmacomputing/jobs/7767924003", "externalId" : "7767924003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "SQL, Python, GCP, AWS", "professionalSkills" : [ "Data modeling", "Data visualization" ], "hardSkillsList" : [ "SQL query troubleshooting", "Query plan analysis" ], "hardSkills" : [ { "name" : "SQL query troubleshooting", "level" : "intermediate" }, { "name" : "Query plan analysis", "level" : "intermediate" } ], "majorSkills" : "Technical support, SQL, Cloud services", "majorSkillsList" : [ "Technical support", "SQL", "Cloud services" ], "coreResponsibilities" : "Assist with diagnosis, Resolve technical issues, Develop best practices, Develop tools for diagnosing, Optimize service for performance, Create first-class experience, Participate in quarterly projects, Perform periodic on-call duties, Improve automation, Improve processes", "teamCollaboration" : "Cross-functional groups; Backend teams; Frontend teams; DevOps teams; Design teams; Product teams; Go-to-market teams; Pre-sales team", "domainKnowledge" : "Cloud services; SaaS", "domainList" : [ "cloud-services", "saas" ], "domainSpecificKnowledge" : [ "Cloud services", "SaaS" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Documenting common patterns", "problemSolvingSkills" : "Issue resolution", "specialRequirements" : "On-call duties", "qualificationsBasic" : "2+ years customer-facing technical role, SQL proficiency, SQL query performance troubleshooting, Query plan analysis, Proficient in data modeling, Ability to chart data, Build trust with customers, Bring issues to resolution quickly, Build scalable processes, Document common patterns, Build tooling for diagnosing, Coordinate issue triaging, Coordinate diagnosis, Coordinate resolution", "qualificationsPreferred" : "Supporting cloud service in production, Experience with Snowflake, Experience with Redshift, Experience with BigQuery, Knowledge of GCP, Knowledge of AWS, Startup experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform. You'll work closely with Product, Engineering, and Go-to-Market teams to diagnose complex issues, drive solutions, and contribute to the continuous improvement of our product and support operations. Minimum Education Requirement This position requires a U. S. Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, Information Systems, Data Science, or a closely related technical field. This requirement is a minimum and cannot be substituted by work experience alone. What You Will Be Doing You will work with Sigma's customers and the pre-sales team to assist with the diagnosis and resolution of complex technical issues. Working closely with the development team, you will develop best practices and tools for diagnosing issues and optimizing the service for performance. Collaborate with cross-functional groups — backend, frontend, DevOps, design, product, and the go-to-market teams to create a first-class experience for users of our product. Participate in quarterly projects and perform periodic on-call duties to improve automation and processes. Qualifications We Are Looking For 2+ years of experience in a customer-facing technical role (Technical Support, Solutions Engineering, or Software Engineering) at a cloud or SaaS provider. SQL proficiency — strong grasp of JOINs, Partitions, Window Functions, Aggregations, CTEs, and sub-queries. SQL query performance troubleshooting and query plan analysis. Proficient in data modeling concepts. Ability to chart data into logical visualizations. A proven track record of building trust with customers and bringing issues to resolution quickly. Excellent verbal and written communication skills. A strong desire to build scalable processes for issue resolution — documenting common patterns and building tooling for diagnosing issues. Strong collaboration skills and the ability to work with multiple departments to coordinate issue triaging, diagnosis, and resolution. Highly Desirable Skills & Experience Supporting a cloud service in production. Experience working with Snowflake, Redshift, or BigQuery. Knowledge of GCP or AWS. Startup experience. Additional Job details The base salary range for this position is $90k - $115k annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for an annual bonus, stock options, as well as a comprehensive benefits package. If you do not feel that you satisfy all the listed requirements, we encourage you to still apply. We are enthusiastically looking for people that will help us grow our company and sometimes we are imperfect communicators and can’t articulate perfectly what experience is required for a role. We are looking for people that are excited to grow and constantly ask how we can do things better. If you are excited about the opportunity, we encourage you to apply even if you don’t satisfy 100% of the job requirements. About us: Sigma is the AI Apps and agentic analytics platform built on the cloud data warehouse. Business and technical teams use Sigma to explore live data, build intelligent applications, and automate critical workflows all without moving data or breaking governance. Sigma supports a spreadsheet interface, SQL, Python, and native AI in a single governed workspace, giving every team the speed to act and IT the control to scale. Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate-Palmolive, and JPMorgan Chase. Sigma announced its $80M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year-over-year growth and 1.1 million new active users added in the latest fiscal year. Come join us! Benefits For Our Full-Time Employees: Equity Generous health benefits Flexible time off policy. Take the time off you need! Paid bonding time for all new parents Traditional and Roth 401k Commuter and FSA benefits Lunch Program Dog friendly office Sigma is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran, or any other protected status. We look forward to learning how your experience can enable all of us to grow. Note: We have an in-office work environment in all our offices in SF, NYC, London and Sydney. Our Privacy Practices When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma’s Candidate Privacy Notice for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to the USA, the UK, and Canada, Australia). Sigma’s use of AI This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.", "summaryDescription" : "Technical Support Engineer at Sigma Computing. Skills: Technical support, SQL, Cloud services. Assist with diagnosis. Resolve technical issues", "postedDate" : "2026-06-11T19:38:21.043", "createdAt" : "2026-06-11T19:38:21.043", "lastUpdated" : "2026-06-14T20:20:59.886", "ingestTimestamp" : "2026-06-11T19:38:21.043", "mongoId" : "6a2a6a8d74d8ee00a063c56e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 90000, "salaryAnnualMax" : 115000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "SQL query troubleshooting", "Query plan analysis", "Technical support", "SQL", "Cloud services", "Data modeling", "Data visualization", "SaaS" ], "skillCount" : 8, "jobCategory" : "engineering", "jobSubcategory" : "technical-support", "dataQualityScore" : 1.0, "_score" : 653.39886, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2a50c174d8ee00a05f3f45", "title" : "Technical Support Engineer", "company" : "DevSavant", "industry" : "FL", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Technical Support Engineer in the SaaS industry in India, adjusted for mid-level experience and a remote work mode." }, "location" : "LATAM", "locations" : [ "LATAM" ], "timestamp" : "2026-06-14T19:21:52.384", "fingerprint" : "ff35a1656e4d88277bcbdaad3d06253869e23f22fa85b1d73488137f0ffda12c", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/devsavant/1305bd22-6084-4ffc-a753-6ce1eeae1c2c/application", "externalId" : "1305bd22-6084-4ffc-a753-6ce1eeae1c2c", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 4, "experienceLevel" : "Mid", "technicalSkills" : "JavaScript, Grafana", "professionalSkills" : [ "Customer Success" ], "hardSkillsList" : [ "Root Cause Analysis", "Incident response" ], "hardSkills" : [ { "name" : "Root Cause Analysis", "level" : "intermediate" }, { "name" : "Incident response", "level" : "intermediate" } ], "majorSkills" : "Technical Support, API troubleshooting, Backend systems", "majorSkillsList" : [ "Technical Support", "API troubleshooting", "Backend systems" ], "coreResponsibilities" : "Resolve complex technical issues escalated from Level 1, Troubleshoot APIs, integrations, JavaScript-related issues, backend systems, and, Validate and triage potential product bugs before escalating, Provide detailed technical context, reproduction steps, and investigation, Own escalated support cases from Level 1 engineers, Validate and triage potential product bugs, Participate in on-call rotations, Lead technical incident response, Coordinate across teams as needed, Deliver fast, accurate, and technically deep responses to, Help resolve API and backend issues with minimal, Leverage internal tools to investigate issues, Support customers effectively, Write lightweight scripts, Use debugging tools to analyze data, Improve investigations, Optimize resolution times, Maintain and contribute to internal and external help, Ensure up-to-date guides and technical resources, Handle a ticket queue with standard and advanced, Prioritize complexity, impact, and customer urgency, Collaborate on building technical training material, Improve onboarding and upskilling of support engineers", "teamCollaboration" : "Work closely with customers; Work with Support Engineers; Work with Engineering teams; Coordinate across teams", "domainKnowledge" : "SaaS environments; APIs; Backend systems; Integrations; JavaScript workflows", "domainList" : [ "saas-environments", "apis", "backend-systems", "integrations", "javascript-workflows" ], "domainSpecificKnowledge" : [ "SaaS environments", "APIs", "Backend systems", "Integrations", "JavaScript workflows" ], "toolProficiency" : [ "Grafana", "Databases", "Logging platforms" ], "communicationSkills" : "English communication; Written communication; Verbal communication", "documentationSkills" : "Help documentation", "problemSolvingSkills" : "Troubleshooting; Problem-solving; Analytical skills; Root Cause Analysis", "specialRequirements" : "On-call rotations", "qualificationsBasic" : "2–4 years of experience in Technical Support within SaaS environments, Experience troubleshooting APIs, backend systems, and integrations, 1–2 years of experience with JavaScript, scripting, or debugging, Experience working directly with Engineering teams during escalations, Familiarity with incident response processes and Root Cause Analysis (RCA), English communication skills, both written and verbal, troubleshooting, problem-solving, and analytical skills, Ability to work in a fast-paced environment and manage multiple priorities", "qualificationsPreferred" : "Experience with GIS tools such as QGIS or ArcGIS, Experience with WalkMe, Skilljar, or similar training platforms, Experience with monitoring tools such as Grafana, Exposure to SaaS infrastructure and cloud environments", "remoteFriendly" : true, "rawDescription" : "ABOUT DEVSAVANT DevSavant is an operating partner for startups and growth-stage companies, helping them turn ambition into execution. We support founders and leadership teams with product engineering and global staffing, from early prototypes and MVPs to scaling high-performing teams. Our vetted talent across LATAM and Asia embeds directly into client teams, operating as true extensions rather than external vendors. With over 8 years working in venture-backed ecosystems, DevSavant is trusted to accelerate delivery, scale teams efficiently, and support companies as they reach their next milestone. ABOUT THE ROLE We are seeking a Technical Support Engineer to join our Support team. In this role, you will act as the final support tier before escalation to Engineering or Product, helping customers resolve complex technical issues related to APIs, backend systems, integrations, and JavaScript-based workflows. You will work closely with customers, Support Engineers, and Engineering teams to troubleshoot issues, lead incident response efforts, perform root cause analysis, and continuously improve support processes and documentation. The ideal candidate is technically curious, customer-focused, and enjoys solving challenging problems in a fast-paced SaaS environment. KEY RESPONSIBILITIES - Resolve complex technical issues escalated from Level 1 Support Engineers. - Troubleshoot APIs, integrations, JavaScript-related issues, backend systems, and application behavior. - Validate and triage potential product bugs before escalating to Engineering. - Provide detailed technical context, reproduction steps, and investigation findings during escalations. - Resolve Complex Issues: Own escalated support cases from Level 1 engineers, focused on deep technical troubleshooting across APIs, JavaScript, and backend systems. - Pre-Escalation Triage: Validate and triage potential product bugs, determining whether they can be resolved within Support or require Engineering involvement. - On-Call & Incident Management: Participate in on-call rotations and lead technical incident response, coordinating across teams as needed. - Customer-Focused Execution: Deliver fast, accurate, and technically deep responses to customers, helping resolve API and backend issues with minimal friction. - Tooling Proficiency: Leverage internal tools like Grafana, databases, and logging platforms to investigate issues and support customers effectively. - Scripting for Support: Write lightweight scripts and use debugging tools to analyze data, improve investigations, and optimize resolution times. - Knowledge Development: Maintain and contribute to internal and external help documentation, ensuring up-to-date guides and technical resources. - Ticket Management: Handle a ticket queue with both standard and advanced support cases. Prioritize complexity, impact, and customer urgency. - Training Content Creation: Collaborate on building technical training material to improve onboarding and upskilling of support engineers. REQUIRED QUALIFICATIONS - 2–4 years of experience in Technical Support within SaaS environments. - Experience troubleshooting APIs, backend systems, and integrations. - 1–2 years of experience with JavaScript, scripting, or debugging. - Experience working directly with Engineering teams during escalations. - Familiarity with incident response processes and Root Cause Analysis (RCA). - Strong English communication skills, both written and verbal. - Strong troubleshooting, problem-solving, and analytical skills. - Ability to work in a fast-paced environment and manage multiple priorities. NICE TO HAVE - Experience with GIS tools such as QGIS or ArcGIS. - Experience with WalkMe, Skilljar, or similar training platforms. - Experience with monitoring tools such as Grafana. - Exposure to SaaS infrastructure and cloud environments.", "summaryDescription" : "Technical Support Engineer at DevSavant. Skills: Technical Support, API troubleshooting, Backend systems. Resolve complex technical issues escalated from Level 1. Troubleshoot APIs, integrations, JavaScript-related issues, backend systems, and", "postedDate" : "2026-06-11T21:37:36.872", "createdAt" : "2026-06-11T21:37:36.872", "lastUpdated" : "2026-06-14T19:21:52.384", "ingestTimestamp" : "2026-06-11T21:37:36.872", "mongoId" : "6a2a50c174d8ee00a05f3f45", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Root Cause Analysis", "Incident response", "Technical Support", "API troubleshooting", "Backend systems", "Customer Success", "SaaS environments", "APIs", "Integrations", "JavaScript workflows", "Grafana", "Databases", "Logging platforms" ], "skillCount" : 13, "jobCategory" : "other", "jobSubcategory" : "fl", "dataQualityScore" : 1.0, "_score" : 648.5728, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2a902e74d8ee00a068aff7", "title" : "Product Design Intern, EPM End-User - Fall 2026", "company" : "1Password", "industry" : "Internships", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Product Design Intern roles in the US, adjusted for entry-level seniority and the technology industry." }, "location" : "Remote (United States | Canada)", "locations" : [ "Remote (United States | Canada)" ], "timestamp" : "2026-06-14T22:08:46.390", "fingerprint" : "9377d16750eb7bb1ea8f6ee58ab3a2ef7917849c71f10f4336220602d02e3888", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/1password/5755e2c6-2835-4f83-b301-e43be742e995/application", "externalId" : "5755e2c6-2835-4f83-b301-e43be742e995", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" }, { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States; Canada", "employmentType" : "INTERNSHIP", "technicalSkills" : "Figma", "professionalSkills" : [ "Product design", "User experience", "Interface design", "Visual design", "Design systems", "AI prototyping" ], "hardSkillsList" : [ "Feature specification" ], "softSkillsList" : [ "Confidence", "Humility", "Curiosity", "Teamwork", "Adaptability" ], "hardSkills" : [ { "name" : "Feature specification", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Confidence" }, { "name" : "Humility" }, { "name" : "Curiosity" }, { "name" : "Teamwork" }, { "name" : "Adaptability" } ], "majorSkills" : "Product design, User experience, Interface design", "majorSkillsList" : [ "Product design", "User experience", "Interface design" ], "coreResponsibilities" : "Partner with Product Designers, Help users filling credentials, Help users saving credentials, Improve native app experiences, Iterate native app experiences, Understand product and personas, Work on design problems, Develop AI prototypes, Develop detailed feature specs, Gather feedback on design work, Incorporate feedback on design work, Share feedback in critique sessions, Partner with research team, Gather feedback through user research", "teamCollaboration" : "Product Designers; Content Designers; Product Managers; UX Researchers; Software Developers; Research team", "domainKnowledge" : "Unified Access Management; Enterprise password manager", "domainList" : [ "unified-access-management", "enterprise-password-manager" ], "domainSpecificKnowledge" : [ "Unified Access Management", "Enterprise password manager" ], "toolProficiency" : [ "Figma" ], "continuousLearning" : "1Password University access; Learning sessions", "innovationCreativity" : "AI prototyping; Experiment and iterate", "qualificationsBasic" : "4 months internship, September to December 2026", "qualificationsPreferred" : "Experience with user research", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As our Product Design Intern, you’ll partner closely with Product Designers with a primary focus on the End-User space to help users filling and save their credentials, as well as improving and iterating our native app experiences. You’ll deeply understand our product and personas, and work on a variety of design problems with mentorship and guidance from embedded designers. This is a remote opportunity within Canada or the US. This position will be for 4 months - September to December 2026. What You Can Expect - Collaborate with Product Designers, Content Designers, Product Managers, UX Researchers, and Software Developers to understand and solve problems for customers - Develop AI prototypes and detailed feature specs in Figma using our design system - Gather and incorporate feedback on your design work and share your feedback with other designers in weekly critique sessions - Partner with our research team to gather feedback from customers on design work through user research What We're Looking For - Confidence: A willingness to take on new challenges, and see them through to completion. - Humility: You're not afraid to ask \"stupid\" questions and make mistakes (as long as you learn from them). - Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are. - Teamwork: We work together, and succeed as a team! Bonus Points For: - Experience with user research Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: \uD83C\uDFDD Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term) \uD83D\uDC96 Company-wide wellness days (1 per quarter) \uD83C\uDF0E Employee-led inclusion and belonging programs and ERGs \uD83C\uDFE0 Remote-first environment \uD83C\uDFC6 Peer-to-peer recognition through Bonusly \uD83D\uDCA1 1Password University access and learning sessions \uD83E\uDD73 Monthly internship events and socials 1Password is part of Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can! You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.", "summaryDescription" : "Product Design Intern, EPM End-User - Fall 2026 at 1Password. Skills: Product design, User experience, Interface design. Partner with Product Designers. Help users filling credentials", "postedDate" : "2026-06-11T18:41:03.211", "createdAt" : "2026-06-11T18:41:03.211", "lastUpdated" : "2026-06-14T22:08:46.390", "ingestTimestamp" : "2026-06-11T18:41:03.211", "mongoId" : "6a2a902e74d8ee00a068aff7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Feature specification", "Confidence", "Humility", "Curiosity", "Teamwork", "Adaptability", "Product design", "User experience", "Interface design", "Visual design", "Design systems", "AI prototyping", "Unified Access Management", "Enterprise password manager", "Figma" ], "skillCount" : 15, "jobCategory" : "other", "jobSubcategory" : "internships", "dataQualityScore" : 0.8888889, "_score" : 647.8991, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Cybersecurity" }, { "id" : "68b706987fc9a711f0f6fd60", "title" : "Sr Partner Development Specialist, End User Computing (EUC), AWS", "company" : "Amazon Web Services", "industry" : "Business Merchant Development, Business/Merchant Development, Cloud Computing", "salary" : { "min" : 165500.0, "max" : 235500.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Partner Development Specialist in Sydney, Australia, adjusted for the technology industry and large company size." }, "location" : "Sydney, New South Wales, AUS", "locations" : [ "Sydney, New South Wales, AUS" ], "timestamp" : "2026-06-15T02:19:17.020", "fingerprint" : "48b03740479e7f8de801ad6430b60b7bed27e9f06aaf395d9c81d55356bb20a8", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3054639/apply", "externalId" : "cd8865c5-f7bb-4af3-a69a-4e7cee646897", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sydney", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8698439,151.2082848" } ], "locationText" : "Sydney, New South Wales, Australia", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AWS, WorkSpaces, AppStream, WorkSpaces Thin Client", "professionalSkills" : [ "Partner development", "Go-to-market strategy", "Business development", "Sales cycle management", "Operational planning" ], "hardSkillsList" : [ "Sales pipeline management", "Solution discussions", "Customer implementation" ], "hardSkills" : [ { "name" : "Sales pipeline management", "level" : "intermediate" }, { "name" : "Solution discussions", "level" : "intermediate" }, { "name" : "Customer implementation", "level" : "intermediate" } ], "majorSkills" : "Partner development, End User Computing, Go-to-market strategy", "majorSkillsList" : [ "Partner development", "End User Computing", "Go-to-market strategy" ], "coreResponsibilities" : "Manage EUC partner ecosystem, Build mind share, Drive adoption of AWS solutions, Own partner strategy, Operate partner strategy, Define partner strategy, Build programs, Develop programs, Drive revenue, Drive user adoption, Identify EUC customers, Identify EUC opportunities, Qualify pipeline, Build pipeline, Drive solution discussions, Partner with EUC teams, Qualify service delivery, Validate service delivery, Guide customer implementation, Manage sales cycle, Achieve business goals, Establish business relationships, Grow business relationships, Establish technical relationships, Grow technical relationships, Manage stakeholder interactions, Drive revenue growth, Drive customer adoption, Drive customer value, Align with partner strategy, Align with go-to-market strategy, Align with business development, Drive strategic support, Drive co-programming, Drive portfolio engagement, Accelerate seller cycles, Work with cross functional teams, Implement coverage model, Implement go-to-market strategy, Implement business goals, Lead partner business, Execute go-to-market strategies, Develop strategic relationships, Accelerate customer adoption, Develop sales plan, Drive sales engagements, Create scalable programs, Deliver business reviews, Unblock partner challenges, Serve as subject matter expert, Support internal teams, Ensure customer satisfaction, Ensure partner satisfaction", "teamCollaboration" : "Cross functional teams; Regional EUC teams; Internal teams", "domainKnowledge" : "End User Computing; Virtual Desktop Infrastructure; Application virtualization; Desktop-as-a-Service", "domainList" : [ "end-user-computing", "virtual-desktop-infrastructure", "application-virtualization", "desktop-as-a-service" ], "domainSpecificKnowledge" : [ "End User Computing", "Virtual Desktop Infrastructure", "Application virtualization", "Desktop-as-a-Service" ], "specialRequirements" : "Moderate travel across APJ", "qualificationsBasic" : "8+ years business development, 8+ years partnership management, 8+ years sourcing new business, Experience using data and metrics, Proactive stakeholder management, Proactive relationship building", "qualificationsPreferred" : "Building go-to market plans, Executing go-to market plans, High degree ambiguity, Matrixed organization, DaaS selling experience, VDI selling experience, Application virtualization experience, Citrix experience, VMWare experience, Omnissa experience, Cloud computing technologies experience, DaaS market experience, SaaS market experience, VDI market experience, BAS degree", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS is seeking a Partner Development Specialist (PDS) to manage our End-User Computing (EUC) partner eco-system across the APJ region for AWS services and solutions. AWS EUC services work backward from the needs of customers to provide a broad array of Virtual Desktop Infrastructure (VDI) services that deliver secure, performant and flexible access to data and applications from any place on any device for every type of worker. AWS EUC includes WorkSpaces (WorkSpaces Core, WorkSpaces Personal, WorkSpaces Pools, and WorkSpaces Secure Browser), AppStream 2.0, and WorkSpaces Thin Client. As the AWS Partner Development Specialist for APJ, you will have the opportunity to deliver on our strategy to build mind share and adoption of AWS solutions for Amazon WorkSpaces, AppStream, and other EUC workloads across our most strategic existing and new partners. The Partner Development Specialist will own, operate and define strategy End User Computing partners. You will be responsible for building and developing the key programs and initiatives to drive revenue and user adoption, ensuring new customers select AWS as their cloud provider for End User Computing solutions via these partners. You’ll be responsible for the EUC partner motion, which includes identifying EUC customers & opportunities, qualifying & building pipeline, driving EUC solution discussions for partners and customers, partnering with our regional EUC teams to qualify and validate how and when we deliver our services via a regionally specific partner, guiding successful customer implementation of the solution, and responsibility for the sales cycle and business goals. By establishing and growing business and technical relationships, and managing day-to-day interactions with these stakeholders, you will be responsible for driving top line revenue growth and overall end customer adoption and value through partners. The Partner Development Specialist (PDS) will align closely with our worldwide partner, go-to-market strategy and business development leaders to drive strategic support, co-programming, and portfolio engagement to increase middle and tail of funnel outcomes and accelerate seller cycles in the field. You will also work with cross functional teams in marketing, solutions architecture, and business development to implement a consistent coverage model, go-to-market strategy, and goals for the AWS business. Key job responsibilities • Lead a Customer Obsessed partner business. • Lead the development and execution of EUC go-to-market strategies with EUC partners across APJ. • Develop long-term strategic relationships across the region. • Accelerate customer adoption with APJ based partners by developing a comprehensive sales and business plan, driving well-developed sales engagements and successful GTM Strategy. • Create scalable programs and deliver insightful business reviews to unblock partner challenges and drive growth. • Develop operational planning documents and serve as an EUC subject matter expert supporting broader internal teams. • Ensure customer and partner satisfaction. • Expect moderate travel across APJ. A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. About the team This position is part of the Amazon Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. Basic Qualifications: - 8+ years of business development, partnership management, or sourcing new business experience. - Experience using data and metrics to determine and drive improvements. - Proactive stakeholder management and relationship building. Preferred Qualifications: - Experience in successfully building and executing go-to market plans with AWS partners. - Ability to operate with a high degree of ambiguity and in a matrixed organization. - Industry experiences selling Desktop-as-a-Service (DaaS) or Virtual Desktop Infrastructure (VDI), Application virtualization. - Experience with Citrix, VMWare and Omnissa preferred. - Experience working with cloud computing technologies/companies. - Experience of working with partners operating in the DaaS, SaaS and VDI markets across one or more countries in the APJ region. - BA/BS degree. Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Sr Partner Development Specialist, End User Computing (EUC), AWS at Amazon Web Services. Skills: Partner development, End User Computing, Go-to-market strategy. Manage EUC partner ecosystem. Build mind share", "postedDate" : "2026-06-13T07:22:40.092", "createdAt" : "2026-06-13T07:22:40.092", "lastUpdated" : "2026-06-15T02:19:17.020", "ingestTimestamp" : "2026-06-13T07:22:40.092", "mongoId" : "68b706987fc9a711f0f6fd60", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3054639/apply", "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Sales pipeline management", "Solution discussions", "Customer implementation", "Partner development", "End User Computing", "Go-to-market strategy", "Business development", "Sales cycle management", "Operational planning", "Virtual Desktop Infrastructure", "Application virtualization", "Desktop-as-a-Service" ], "skillCount" : 12, "jobCategory" : "other", "dataQualityScore" : 1.0, "_score" : 641.3647, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "69d5e4972beec4dd3d931aa7", "title" : "Senior Partner Solutions Architect, End User Computing, APJ, AWS", "company" : "Amazon Web Services Australia Pty Ltd", "industry" : "Solutions Architect, Solution Architect, Cloud Computing", "salary" : { "min" : 220000.0, "max" : 325000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Senior Partner Solutions Architect in Sydney, Australia, adjusted for seniority and industry." }, "location" : "Sydney, New South Wales, AUS", "locations" : [ "Sydney, New South Wales, AUS" ], "timestamp" : "2026-06-15T02:44:15.854", "fingerprint" : "c7a5b84979368c3ed2abd9086468649921c3782161a128c713bcdb8d5cd5b810", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10384569/apply", "externalId" : "b3fa3c07-d180-4eec-a7bd-a7e9e1668973", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sydney", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8698439,151.2082848" } ], "locationText" : "Sydney, New South Wales, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AWS, Cloud computing", "professionalSkills" : [ "Technical engagement", "Architectural discussions", "Technical liaison", "Technical capability development" ], "hardSkillsList" : [ "Application architecture", "Integration approaches", "Virtualized desktops", "Document collaboration" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Application architecture", "level" : "intermediate" }, { "name" : "Integration approaches", "level" : "intermediate" }, { "name" : "Virtualized desktops", "level" : "intermediate" }, { "name" : "Document collaboration", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "End User Computing, Cloud architecture, Partner ecosystem", "majorSkillsList" : [ "End User Computing", "Cloud architecture", "Partner ecosystem" ], "coreResponsibilities" : "Own go-to-market strategy, Provide business expertise, Provide technical expertise, Own partner strategy, Recruit technology partners, Develop technology partners, Grow technology partners, Recruit consulting partners, Develop consulting partners, Grow consulting partners, Help customers implement solutions, Help customers solve problems, Help groups understand architectures, Help groups understand integration, Help customers succeed, Establish AWS EUC market leadership, Build AWS-optimized architectures, Help customers accelerate adoption, Own technical engagement, Ensure successful project delivery, Discuss technical details, Brief executive audience, Engage with solutions architects, Engage with partner organizations, Engage with professional services, Drive sales opportunities, Create large workloads on AWS, Migrate large workloads on AWS, Influence technical teams at partners, Educate partners on AWS value, Train partners on AWS value, Design solutions for cloud deployment, Conduct training sessions, Share best-practice knowledge, Author customer publications, Author partner publications, Contribute to whitepapers, Contribute to blogs, Contribute to technical guides, Build relationships with senior technical individuals, Enable partners as cloud advocates, Act as technical liaison, Drive partner technical capability, Drive partner certification attainment", "teamCollaboration" : "Partner organizations; Solutions architects; Professional services teams; Service engineering teams; Support teams", "domainKnowledge" : "End User Computing; Cloud computing; Virtualized desktops; Document collaboration; AWS EUC services; SAP systems", "domainList" : [ "end-user-computing", "cloud-computing", "virtualized-desktops", "document-collaboration", "aws-euc-services", "sap-systems" ], "domainSpecificKnowledge" : [ "End User Computing", "Cloud computing", "Virtualized desktops", "Document collaboration", "AWS EUC services", "SAP systems" ], "toolProficiency" : [ "Amazon WorkSpaces", "Amazon AppStream 2.0" ], "communicationSkills" : "Executive presentations; Technical documentation", "documentationSkills" : "Whitepapers; Blogs; Technical guides", "problemSolvingSkills" : "Solve technical problems", "qualificationsBasic" : "8+ years technology domain experience, 3+ years applications/infrastructures experience, 10+ years IT development/consulting experience", "qualificationsPreferred" : "5+ years infrastructure architecture experience, 5+ years database architecture experience, 5+ years networking experience, Knowledge of SAP systems, Experience working with end user communities, Experience working with developer communities", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. Do you like helping customers implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping groups understand application architectures and integration approaches? Do you have the consultative and leadership skills to help customers succeed with their cloud efforts? Are you passionate about cloud computing with a special focus on virtualized desktops, applications, and document collaboration? Amazon Web Services is looking for a Partner Solutions Architect to help establish AWS End User Computing (EUC) as the market leader in end user computing for the Asia Pacific region. We built AWS EUC services to give customers the agility to respond to the changing needs of their workforce. Customers can scale up or scale down on-demand, providing users with the resources they need, all without deploying and operating infrastructure. This is a highly technical position for someone who can dive deep, build complex, AWS-optimized architectures, and help customers accelerate their adoption of AWS services through our partner ecosystem. Your broad responsibilities include owning the technical engagement and ultimate success around specific implementation projects delivered through our partner network. You should be as comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. In addition, you will engage with AWS solutions architects, partner organizations, and professional services teams to drive large and highly complex sales opportunities to closure. The AWS EUC Partner SA team is creating and migrating large-scale and compelling workloads on AWS through our partner ecosystem. You will be collaborating with and influencing technical teams at our partner organizations, requiring AWS expertise and in so doing will be making a significant impact on Amazon's customers. You will enjoy working with enterprise customers and partners, bringing a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of enterprise customers through our partner channel. Key job responsibilities - Work with partners and customers to deploy Amazon WorkSpaces - Personal, Pools and Core; Amazon AppStream 2.0, and Amazon WorkSpaces Thin Client - Enable partners to deliver successful EUC implementations through technical enablement, best practices sharing, and architectural guidance - Educate partners and customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud - Conduct one-to-few and one-to-many training sessions to transfer knowledge to partners and customers considering or already using AWS - Capture and share best-practice knowledge amongst the AWS solutions architect and partner community - Author or otherwise contribute to AWS customer-facing and partner-facing publications such as whitepapers, blogs, and technical guides - Build deep relationships with senior technical individuals within partner organizations to enable them to be cloud advocates - Act as a technical liaison between customers, partners, service engineering teams and support - Drive partner technical capability development and certification attainment in AWS EUC services A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 3+ years of design, implementation, or consulting in applications and infrastructures experience - 10+ years of IT development or implementation/consulting in the software or Internet industries experience Preferred Qualifications: - 5+ years of infrastructure architecture, database architecture and networking experience - Knowledge of SAP systems (like SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs - Experience working with end user or developer communities Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Senior Partner Solutions Architect, End User Computing, APJ, AWS at Amazon Web Services Australia Pty Ltd. Skills: End User Computing, Cloud architecture, Partner ecosystem. Own go-to-market strategy. Provide business expertise", "postedDate" : "2026-06-13T05:39:21.176", "createdAt" : "2026-06-13T05:39:21.176", "lastUpdated" : "2026-06-15T02:44:15.854", "ingestTimestamp" : "2026-06-13T05:39:21.176", "mongoId" : "69d5e4972beec4dd3d931aa7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10384569/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Application architecture", "Integration approaches", "Virtualized desktops", "Document collaboration", "Leadership", "End User Computing", "Cloud architecture", "Partner ecosystem", "Technical engagement", "Architectural discussions", "Technical liaison", "Technical capability development", "Cloud computing", "AWS EUC services", "SAP systems", "Amazon WorkSpaces", "Amazon AppStream 2.0" ], "skillCount" : 17, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "_score" : 639.0657, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2a480e74d8ee00a05dd5e2", "title" : "Daily Banker", "company" : "XP Inc.", "industry" : "Financial Services", "salary" : { "min" : 55000.0, "max" : 85000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Daily Banker in São Paulo, Brazil, adjusted for the FinTech industry and company size." }, "location" : "São Paulo, São Paulo, Brazil", "locations" : [ "São Paulo", "São Paulo", "Brazil" ], "certifications" : [ "CPA20" ], "timestamp" : "2026-06-13T07:05:41.731", "fingerprint" : "9a09ee045d2769fd9f9fe0a13bb3e2c25c7dd4e8c19682b1f87a177f1a2ee951", "source" : "greenhouse", "language" : "pt", "applyUrl" : "https://job-boards.greenhouse.io/xpinc/jobs/8583849002", "externalId" : "8583849002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "São Paulo", "state" : "São Paulo", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-23.5506507,-46.6333824" } ], "locationText" : "São Paulo, São Paulo, Brazil", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Wealth Services", "Gestoras de Carteira", "Consultorias de Valores" ], "hardSkillsList" : [ "Planejamento sucessório" ], "hardSkills" : [ { "name" : "Planejamento sucessório", "level" : "intermediate" } ], "majorSkills" : "Wealth Services, Gestoras de Carteira, Consultorias de Valores", "majorSkillsList" : [ "Wealth Services", "Gestoras de Carteira", "Consultorias de Valores" ], "coreResponsibilities" : "Atendimento e resolução de demandas, Acompanhamento e follow-up de demandas, Treinamento com os parceiros", "teamCollaboration" : "parceiros de Wealth Services; áreas de suporte da Treinamento", "domainKnowledge" : "Mercado Financeiro; Fundos de Investimentos", "domainList" : [ "mercado-financeiro", "fundos-de-investimentos" ], "domainSpecificKnowledge" : [ "Mercado Financeiro", "Fundos de Investimentos" ], "communicationSkills" : "Habilidades de comunicação", "qualificationsBasic" : "Formação administração, economia, engenharia, Conhecimento sobre o Mercado Financeiro", "qualificationsPreferred" : "CPA20, outras certificações, Conhecimento sobre Consultorias, Gestores de Carteira administrada", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Sobre nós  A XP Inc. é uma das maiores instituições financeiras independente do Brasil, dona das marcas XP, Rico, Clear, XP Educação, InfoMoney, entre outras. Com mais de 4,6 milhões de clientes ativos e um valor superior a R$ 1,1 trilhão de ativos sob custódia, há 24 anos vem transformando o mercado financeiro para melhorar a vida das pessoas. Com uma cultura marcante guiada por quatro valores - Sonho Grande, Espírito Empreendedor, Foco no Cliente e Mente Aberta - a XP Inc. está sempre em busca dos melhores talentos que tem ambição de fazer o impossível. \uD83D\uDE80 Sobre a Oportunidade Oportunidade para a área de Wealth Services, canal responsável pelo relacionamento e suporte às Gestoras de Carteira Administrada (Multi Family Offices) e Consultorias de Valores Mobiliários. Como Daily Banker, o colaborador terá contato com os parceiros e com várias áreas de suporte da XP, tratando das mais diversas demandas que tangem o mundo de Wealth Services. Saiba mais sobre nosso dia a dia no Instagram e no LinkedIn. Confira nossas avaliações no Glassdoor. \uD83D\uDD0D O Que Procuramos Pré-requisitos Essenciais: Formação em administração, economia, engenharia ou áreas correlatas; Conhecimento sobre o Mercado Financeiro (CPA20 e outras certificações serão consideradas como diferencial); Habilidades de comunicação; Organização para lidar com múltiplas demandas e ambiente desafiador; Conhecimento sobre Consultorias e Gestores de Carteira administrada será considerado como diferencial. \uD83C\uDFAF Desafios e Impacto Atendimento e resolução de demandas junto aos parceiros de Wealth Services (das mais simples, como abertura e recadastramento de contas, às mais complexas, como eventos em fundos de investimentos e processos de planejamento sucessório); Acompanhamento e follow-up de demandas derivadas para áreas de suporte da XP; Treinamento com os parceiros do Canal (presenciais e online); *Obs.: a contratação é CLT. ⏳ Etapas do Processo Triagem inicial: Análise do currículo para verificar a adequação às qualificações e requisitos da vaga. Testes gerais: Avaliação do alinhamento cultural com o teste da Mindsight e teste de raciocínio lógico da Predictive Index. Entrevista com a equipe de Recrutamento: Discussão sobre as expectativas em relação à vaga e aos objetivos profissionais. Entrevista com a liderança: Uma conversa para discutir sua visão e como você pode contribuir para a equipe e a empresa. Oferta: Apresentação da proposta de trabalho, incluindo detalhes sobre remuneração e benefícios. Benefícios:   Saúde e bem-estar: Plano de saúde Plano odontológico Wellhub (Gympass) Zenklub Seguro de Vida iFood Benefícios (VA e VR flexível) Vale Transporte New Value (clube de benefícios) Licença parental: maternidade de 6 meses e paternidade de 20 dias. Auxílio Creche Vida Financeira Fundos de Investimentos Exclusivos Assessoria de Investimentos Cartão XP Visa Infinite sem anuidade Crédito (consignado, home equity, CCB Imobiliário, etc.) Modelo de Trabalho Presencial Flexível O nosso modelo de trabalho varia de acordo com a função, podendo ser totalmente presencial para frentes de negócio e mais flexível para outras equipes. Seguimos um modelo com mais frequência presencial, mas sempre guiado por flexibilidade e autonomia com a responsabilidade da nossa cultura empreendedora. Aqui na XP Inc., valorizamos as interações pessoais e acreditamos no uso do escritório como uma ferramenta para potencializar nossas relações no trabalho. *Ao seguir com a inscrição, você declara que leu, compreendeu e concorda com a Política de Privacidade do Grupo XP Inc. e de seus fornecedores e parceiros que apoiam com a realização do processo seletivo. O Grupo XP Inc. poderá utilizar de soluções de inteligência artificial para apoiar a equipe de recrutamento no decorrer do processo, o que poderá envolver o tratamento de seus dados pessoais para tal finalidade, conforme princípios da Lei Geral de Proteção de Dados e da Política de Privacidade do Grupo XP Inc.", "summaryDescription" : "Daily Banker at XP Inc.. Skills: Wealth Services, Gestoras de Carteira, Consultorias de Valores. Atendimento e resolução de demandas. Acompanhamento e follow-up de demandas", "postedDate" : "2026-06-11T17:00:39.141", "createdAt" : "2026-06-11T17:00:39.141", "lastUpdated" : "2026-06-13T07:05:41.731", "ingestTimestamp" : "2026-06-11T17:00:39.141", "mongoId" : "6a2a480e74d8ee00a05dd5e2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Planejamento sucessório", "Wealth Services", "Gestoras de Carteira", "Consultorias de Valores", "Mercado Financeiro", "Fundos de Investimentos", "CPA20" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "inside-sales", "dataQualityScore" : 0.8888889, "_score" : 638.929, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "69f835e84c40e2acd1eb752f", "title" : "Sr. Go-To-Market Partner Specialist, End User Computing, AWS", "company" : "Amazon Web Services", "industry" : "Business Merchant Development, Business/Merchant Development, Cloud Computing", "salary" : { "min" : 155000.0, "max" : 215000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Go-To-Market Partner Specialist in Sydney, Australia, adjusted for the technology industry and company size." }, "location" : "Sydney, New South Wales, AUS", "locations" : [ "Sydney, New South Wales, AUS" ], "timestamp" : "2026-06-15T01:42:51.014", "fingerprint" : "5ab5445ebb0fb521cd2a091366a536e12bf3dc7d054dde49c39ee10efa76d313", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10409664/apply", "externalId" : "8fe1d58c-63b7-42ae-9c5d-824dce35e69a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sydney", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8698439,151.2082848" } ], "locationText" : "Sydney, New South Wales, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AWS, EUC", "professionalSkills" : [ "Business development", "Sales strategy", "Partner strategy" ], "hardSkillsList" : [ "Solution development", "Program execution", "Data analysis" ], "softSkillsList" : [ "Critical thinking", "Self-motivation", "Problem solving" ], "hardSkills" : [ { "name" : "Solution development", "level" : "intermediate" }, { "name" : "Program execution", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Self-motivation" }, { "name" : "Problem solving" } ], "majorSkills" : "Go-To-Market strategy, Partner management, End User Computing", "majorSkillsList" : [ "Go-To-Market strategy", "Partner management", "End User Computing" ], "coreResponsibilities" : "Define, build, and deploy sales strategies, Develop offerings and programs, Lead programs and activities, Collaborate and coordinate cross-functional teams, Develop, pilot, and orchestrate execution of strategies, Assemble compelling evidence for customers, Engage and support customer engagements, Articulate value proposition of running virtual desktops, Think strategically long-term about business needs, Execute in the short term to deliver results, Capture data to optimize return on investment, Define key customer and partner segments, Drive business and technical relationships, Establish new business in new customer segments, Deliver artifacts and enablement, Engage lighthouse customers and partners, Discuss customers' business issues, Help customers achieve business outcomes, Measure and track partner adoption, Serve as an evangelist, Own creation of strategic business development plan", "teamCollaboration" : "Cross-functional teams; Internal stakeholders", "domainKnowledge" : "End User Computing; Virtual desktop; Desktop as a Service", "domainList" : [ "end-user-computing", "virtual-desktop", "desktop-as-a-service" ], "domainSpecificKnowledge" : [ "End User Computing", "Virtual desktop", "Desktop as a Service" ], "communicationSkills" : "Executive presentations; Customer engagement", "problemSolvingSkills" : "Problem solving", "outcomesObjectives" : "Accelerate customer adoption; Support sales acceleration; Deliver results; Optimize return on investment; Build long-term business opportunity", "qualificationsBasic" : "5+ years Business Application Technologies, 5+ years Go-To-Market, Business Development, Sales, or Consulting, Develop strategies that influence leadership decisions, Present to technical and non-technical executive audiences", "qualificationsPreferred" : "Interpreting data and making business recommendations", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Web Services (AWS) serves millions of customers in more than 190 countries, reshaping the way global enterprises accelerate business capabilities using information technology and powering the next generation of global industry leaders. AWS customers look to the cloud to help them accelerate their business models and solve complex business challenges. Would you like to be part of a team focused on helping customers realize new value by migrating their enterprise infrastructure and applications to AWS? AWS is seeking a Worldwide (WW) GTM Partner Specialist to help accelerate our End User Computing business (WorkSpaces, AppStream 2.0, WorkSpaces Secure Browser, WorkSpaces Thin Client). The WW GTM Specialist will develop solutions, offerings, and programs that address customer and partner needs for virtual desktop and Desktop as a Service, and lead programs and activities that accelerate customer adoption and support sales acceleration. This highly motivated person will collaborate and coordinate cross-functional teams to develop, pilot and orchestrate execution of key strategies and programs. You will also work across our teams to assemble compelling evidence for customers and engage and support of new lighthouse and broader customer engagements. This person will possess a business and IT background that enables them to drive an engagement and interact at the senior level leaders of large enterprises, partners and internally. You will have the technical depth and business experience to articulate the value proposition of running virtual desktops and applications on AWS to customer decision makers. This person will have a demonstrated ability to think strategically long-term about the needs of complex global businesses, while executing in the short term to deliver results and capture data that helps optimize return on investment. In serving our customers and partners, our people matter. At AWS we encourage critical thinking, self-motivation, and the ability to deal with ambiguity. You should bring a cool head, be detail oriented, have a high bias for action, problem solving abilities, and be a good communicator. We love people who innovate, use data to make decisions, and can express themselves through clear communications. We want you to be passionate about delivering a great customer experience and contributing to a team goal. Our team is dedicated to supporting new members. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. At AWS, we embrace our differences and are committed to furthering our culture of inclusion. Our team also puts a high value on work-life harmony, where a healthy balance is crucial to your happiness and success. We offer a flexible schedule so you can have a more productive and well-balanced life, both in and outside of work. Key job responsibilities - Define, build and deploy sales, business development and Partner strategies to help acquire new customers and help them successfully deploy virtual desktops and applications on AWS - Defines key customer and partner segments to target, driving the necessary business and technical relationships with customers and partners to establish new business in new customer segments, deliver artifacts and enablement that enables the sales teams to drive successful new business in order to build long-term business opportunity - Engage enterprise lighthouse customers and partners about the End User Computing AWS value proposition, including senior level customer meetings to discuss customers’ business issues and helps customers achieve business outcomes - Establish ways to measure and track key mechanisms and programs related to partner adoption of End User Computing, and use data to optimize ROI - Serve as an evangelist End User Computing externally and within AWS - Own creation and orchestration of the strategic business development plan while working with key internal stakeholders (e.g. sales teams, product service teams, legal, support, etc.) A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. About the team This position is part of the Amazon Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. Basic Qualifications: - 5+ years of working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services experience - 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience - Experience developing strategies that influence leadership decisions at the organizational level - Experience presenting to both technical and non-technical executive audiences Preferred Qualifications: - Experience interpreting data and making business recommendations Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Sr. Go-To-Market Partner Specialist, End User Computing, AWS at Amazon Web Services. Skills: Go-To-Market strategy, Partner management, End User Computing. Define, build, and deploy sales strategies. Develop offerings and programs", "postedDate" : "2026-06-13T02:49:15.818", "createdAt" : "2026-06-13T02:49:15.818", "lastUpdated" : "2026-06-15T01:42:51.014", "ingestTimestamp" : "2026-06-13T02:49:15.818", "mongoId" : "69f835e84c40e2acd1eb752f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10409664/apply", "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Solution development", "Program execution", "Data analysis", "Critical thinking", "Self-motivation", "Problem solving", "Go-To-Market strategy", "Partner management", "End User Computing", "Business development", "Sales strategy", "Partner strategy", "Virtual desktop", "Desktop as a Service" ], "skillCount" : 14, "jobCategory" : "other", "dataQualityScore" : 1.0, "_score" : 637.713, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2a902e74d8ee00a068affc", "title" : "Product Management Intern, End User Experience - Fall 2026", "company" : "1Password", "industry" : "Internships", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Product Management Intern roles in the US, adjusted for entry-level seniority and the technology industry." }, "location" : "Remote (United States | Canada)", "locations" : [ "Remote (United States | Canada)" ], "timestamp" : "2026-06-13T17:58:15.272", "fingerprint" : "e3ed7392ffe834aa02f3969d31f0d80290ba5f32712c0fec6f7b31de64a7738c", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/1password/f80c256e-8768-4b39-af2d-5e81290b43c7/application", "externalId" : "f80c256e-8768-4b39-af2d-5e81290b43c7", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" }, { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States; Canada", "employmentType" : "INTERNSHIP", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "AI, Machine Learning", "professionalSkills" : [ "Product strategy", "User experience", "Customer empathy", "Market research", "Competitive analysis" ], "hardSkillsList" : [ "Data analysis", "User research", "Requirements gathering" ], "softSkillsList" : [ "Confidence", "Humility", "Curiosity", "Teamwork", "Adaptability", "Critical thinking" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "User research", "level" : "intermediate" }, { "name" : "Requirements gathering", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Confidence" }, { "name" : "Humility" }, { "name" : "Curiosity" }, { "name" : "Teamwork" }, { "name" : "Adaptability" }, { "name" : "Critical thinking" } ], "majorSkills" : "Product Management, User Experience, AI Integration", "majorSkillsList" : [ "Product Management", "User Experience", "AI Integration" ], "coreResponsibilities" : "Develop customer empathy, Conduct interviews, Perform research, Analyze data, Scope features, Deliver features, Gather evidence of problems, Represent Product Management, Perform research on competition, Perform research on trends, Mature Product Management processes, Mature Product Management tooling", "teamCollaboration" : "Development; Design; Cross-functional teams", "projectManagementSkills" : [ "Agile ceremonies" ], "domainKnowledge" : "Unified Access Management; Cybersecurity", "domainList" : [ "unified-access-management", "cybersecurity" ], "domainSpecificKnowledge" : [ "Unified Access Management", "Cybersecurity" ], "toolProficiency" : [ "AI tooling" ], "continuousLearning" : "1Password University access; Learning sessions", "innovationCreativity" : "Experiment; Iterate", "problemSolvingSkills" : "Solve hard problems", "specialRequirements" : "Work from home country", "qualificationsBasic" : "4 months internship duration", "qualificationsPreferred" : "Experience writing requirements, Understanding of general technologies, Leveraging AI, Pragmatic Marketing frameworks, Product Management frameworks, Personal experience using 1Password, Personal experience using password managers", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We're looking for a promising new Product Manager Intern who is excited about gaining hands-on experience in a friendly and fast-paced environment. At 1Password, the Product Management organization plays a key role to ensure our products and features solve the most important customer problems. As a Product Manager Intern, you will work closely with development, design, and other functions to deliver solutions that have both customer and business value. We'll help you gain valuable experience and realize your potential as a product manager, and hope that you'll leave us with a passion for learning, some new friends, and the self-confidence to take on whatever comes next. This is a remote opportunity within Canada or the US. This position will be for 4 months - September to December 2026. What you can expect: - Develop deep customer empathy through interviews, research, and data analysis - Work closely with your counterparts in development and design to scope and deliver impactful features - Assist in gathering new evidence of problems in the customer base and market - Represent Product Management in various meetings such as agile ceremonies - Perform research on competition and trends as needed - Use and help mature the implementation of our Product Management processes and tooling, particularly with AI What we're looking for: - Confidence: A willingness to take on new challenges, and see them through to completion. - Humility: You're not afraid to ask \"stupid\" questions and make mistakes (as long as you learn from them). - Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are. - Teamwork: We work together, and succeed as a team! Bonus points for: - Experience writing and refining detailed requirements. - An understanding of general technologies, coding tools, and leveraging AI - Exposure to Pragmatic Marketing or other Product Management frameworks. - Personal experience using 1Password (or other password managers). Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: \uD83C\uDFDD Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term) \uD83D\uDC96 Company-wide wellness days (1 per quarter) \uD83C\uDF0E Employee-led inclusion and belonging programs and ERGs \uD83C\uDFE0 Remote-first environment \uD83C\uDFC6 Peer-to-peer recognition through Bonusly \uD83D\uDCA1 1Password University access and learning sessions \uD83E\uDD73 Monthly internship events and socials 1Password is part of Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can! You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.", "summaryDescription" : "Product Management Intern, End User Experience - Fall 2026 at 1Password. Skills: Product Management, User Experience, AI Integration. Develop customer empathy. 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We’re ContactMonkey \uD83D\uDC4B Our mission? To power measurable employee engagement worldwide. And we’d love for you to join us! About the job Join the Technical Support team, where you will be at the forefront of delivering exceptional customer service to clients worldwide. You'll join a dynamic Technical Support team dedicated to resolving issues quickly, accurately, and with empathy. Your role encompasses answering product queries, troubleshooting email delivery issues, and escalating complex concerns to the appropriate teams, ensuring seamless communication and client satisfaction. In this role, you’ll report to the Head of Support and work towards a shared goal of delivering best-in-class global service to our clients. You will also work with our amazing Success, Implementations, Product, and Engineering teams, driving continuous improvement processes and championing our clients' issues and feedback. This position will be fully remote, covering the Pacific Time Zone. Your impact Delight Clients: Respond to client inquiries via Zendesk, resolving issues quickly, ensuring each interaction exceeds expectations Contribute to Team Excellence: Collaborate on process improvements, share insights, lessons learned, patterns in tickets, and innovate solutions that enhance the support experience Relationship Building: Friendly with a professional demeanor, ensuring that the customer's success is our success, and can easily build trust and positive rapport through helpful service Collaboration: Work cross-functionally to gather knowledge and share it in accessible formats for the broader team, enhancing overall efficiency About you You are a maven in customer support, driven by client satisfaction and product adoption You have at least 1 year of professional Technical Support, Customer Service, Implementation or Success experience preferably in business end-user troubleshooting, and within a SaaS environment You are an excellent communicator. Whether with clients or colleagues, in writing or verbally, you know how to convey complex technical concepts into clear, actionable information You are quick on your feet, resourceful, tenacious, and leave no stone unturned when problem-solving independently You value accuracy and organization, ensuring tickets are updated well to fully capture client issues and resolutions, to not only delight the client, but to correctly identify trends and better internal information to make data-driven decisions You are patient, personable, and have a great sense of humor. You thrive on winning together as a team How you can stand out You have experience managing and troubleshooting email platforms and external email sending, including Outlook and Gmail, and can assist users with configuration, connectivity, and general email-related issues You are familiar with or have had hands-on experience with various web-based support tools, such as Zendesk, Linear, Notion, etc You have experience with AI, are able to effectively prompt, interpret, and humanize responses You are proficient with HTML and JSON analysis What we bring to the table \uD83C\uDFE5 100% employer-paid benefits + a Health Spending Account from day one \uD83C\uDF0E Work from anywhere in the world for up to 4 weeks \uD83D\uDCB0 Stock option plan-own a piece of our success \uD83C\uDFDD Generous vacation package to recharge and relax \uD83D\uDCDA Personal development budget to fuel your growth \uD83E\uDDD6 One personal day and one volunteering day to give back to the community \uD83C\uDF82 Your Birthday off—celebrate on us! \uD83C\uDF4E Five health days per year to stay at your best Compensation we’re changing the way companies connect and communicate with their people. Brands like IKEA, Roku, KMPG, and countless others are using our solution to transform employee engagement. Our all-in-one platform—featuring a drag-and-drop email builder, engagement tools, and analytics—makes it easy for businesses to create, send, and measure their internal email campaigns directly within Outlook or Gmail. This way, internal communications go from being ignored to binge-worthy, sparking more opens, clicks, and conversations. We’ve been on an explosive growth streak over the past few years, and we’re not slowing down anytime soon. Here’s a bit of what we’re proud of: Ranked by the Globe & Mail as one of Canada’s fastest-growing companies Recognized in 2023, 2024 and 2025 Deloitte Technology Fast 50™ awards for revenue growth over the past four years Recognized in 2023, 2024 and 2025 Deloitte Technology Fast 500™ as one of the fastest-growing companies in North America Raised $55 million Series A financing in 2023 Diversity is our strength At ContactMonkey, we are building diverse products and we need a diverse team to do that. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We are committed to creating an accessible experience for all candidates. If you require any accommodations or adjustments during the interview process or beyond, please inform us, and we will work with you to ensure the necessary support is in place. We are continually striving to enhance our accessibility practices and welcome any feedback or suggestions on how we can better serve candidates with accessibility. AI Disclosure: We use AI to take notes during our interview. Applications and interviews are reviewed by our Talent Acquisition team. Our applicant tracking system utilizes AI for workflows and hiring process efficiencies.", "summaryDescription" : "Technical Support Representative at ContactMonkey. Skills: Customer service, Technical support, Problem-solving. Respond to client inquiries. Resolve issues quickly", "postedDate" : "2026-06-11T22:30:51.953", "createdAt" : "2026-06-11T22:30:51.953", "lastUpdated" : "2026-06-14T03:38:01.375", "ingestTimestamp" : "2026-06-11T22:30:51.953", "mongoId" : "6a2aa44374d8ee00a06b1584", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Email troubleshooting", "Prompt interpretation", "Response humanization", "Resourceful", "Tenacious", "Patient", "Personable", "Customer service", "Technical support", "Problem-solving", "Client satisfaction", "Product adoption", "Business troubleshooting", "Technical concepts", "Data-driven decisions", "Email platforms", "External email sending", "Zendesk", "Linear", "Notion" ], "skillCount" : 20, "jobCategory" : "engineering", "jobSubcategory" : "technical-support", "dataQualityScore" : 0.7777778, "_score" : 631.5271, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2a83c374d8ee00a0677016", "title" : "Manager, Financial Reporting & Technical Accounting", "company" : "Stratolaunch", "industry" : "Technology", "salary" : { "min" : 155000.0, "max" : 215000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Manager, Financial Reporting & Technical Accounting in Mojave, United States, adjusted for the technology industry and manager seniority." }, "location" : "Mojave, CA", "locations" : [ "Mojave", "CA" ], "certifications" : [ "CPA" ], "timestamp" : "2026-06-14T23:36:35.730", "fingerprint" : "d75e336e4ec93793b5e8b3b13f2dcdfa5c81a0669c32f9bb3ff49caccdf5616a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/stratolaunch/jobs/5252590008", "externalId" : "5252590008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Mojave", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.0109602,-118.1902833" }, { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Mojave, California, United States; United States", "experienceLevel" : "Manager", "professionalSkills" : [ "SEC reporting", "Technical accounting", "Financial reporting" ], "hardSkillsList" : [ "Accounting research", "Financial statement preparation", "SEC filings", "GAAP compliance", "Debt covenant compliance", "Audit coordination", "Accounting policy implementation", "Financial controls", "Disclosure controls" ], "hardSkills" : [ { "name" : "Accounting research", "level" : "intermediate" }, { "name" : "Financial statement preparation", "level" : "intermediate" }, { "name" : "SEC filings", "level" : "intermediate" }, { "name" : "GAAP compliance", "level" : "intermediate" }, { "name" : "Debt covenant compliance", "level" : "intermediate" }, { "name" : "Audit coordination", "level" : "intermediate" }, { "name" : "Accounting policy implementation", "level" : "intermediate" }, { "name" : "Financial controls", "level" : "intermediate" }, { "name" : "Disclosure controls", "level" : "intermediate" } ], "majorSkills" : "Financial Reporting, Technical Accounting, SEC Filings", "majorSkillsList" : [ "Financial Reporting", "Technical Accounting", "SEC Filings" ], "coreResponsibilities" : "Ensure financial statements comply with GAAP and SEC, Maintain supporting documentation for financial statements and footnotes, Ensure compliance with debt covenants and debt reporting, Ensure proper coordination of all requirements from outside, Ensure accuracy of financial information released in forms, Direct preparation of financial data in quarterly financial, Prepare and review forms 10-K annually, Prepare and review forms 10-Q quarterly, Conduct technical accounting research, Prepare accounting memos, Implement new accounting standards, Ensure compliance with Accounting Policies and Controls Manual, Prepare Financial Reporting sections of Audit Committee communication, Prepare supporting schedules for external auditors, Provide information to assist external auditors, Coordinate Sarbanes-Oxley documentation related to financial controls, Coordinate quarterly disclosure control committee requirements, Oversee preparation of quarterly weighted average shares outstanding, Oversee preparation of monthly Stock Based Compensation Expense", "teamCollaboration" : "Coordinate with CAO; Collaborate with outside auditors; Coordinate with disclosure control committee", "domainKnowledge" : "GAAP; SEC regulations; Sarbanes-Oxley", "domainList" : [ "gaap", "sec-regulations", "sarbanes-oxley" ], "domainSpecificKnowledge" : [ "GAAP", "SEC regulations", "Sarbanes-Oxley" ], "toolProficiency" : [ "Bloomberg Terminal" ], "communicationSkills" : "Business language communication", "documentationSkills" : "Supporting documentation; Accounting memos; Audit documentation", "continuousLearning" : "Tuition reimbursement", "problemSolvingSkills" : "Problem solving; Logical reasoning; Critical thinking", "specialRequirements" : "Travel to Mojave, CA as needed, Operation of company vehicles", "qualificationsBasic" : "Bachelor's degree in Accounting, 6+ years of related experience, Public accounting exposure, SEC reporting exposure, CPA", "qualificationsPreferred" : "Financial acumen, Attention to detail, Problem solving skills, Logical reasoning skills, Critical thinking skills, Ability to communicate financial information", "workSiteFlexibility" : "Remote", "rawDescription" : "Stratolaunch is a technology accelerator that engineers operationally realistic testing at Mach 5+. Our air-launched, Talon testbeds are reusable, cost-effective platforms that enable routine access to the hypersonic environment. We deliver flight data critical to validating system performance and achieving rapid technology deployment. Together with our customers, we drive innovations that are imperative to advancing national security. Stratolaunch is looking for a Sr. Manager, Financial Reporting & Technical Accounting responsible for directing SEC filings including annual and quarterly reports, forms and correspondence by ensuring accuracy of data presented. The incumbent will oversee preparation of annual and quarterly financial statements and schedules included in the earnings release and direct accounting research and compliance issues related to the filings. This role will report directly to the Chief Accounting Officer ESSENTIAL RESPONSIBILITIES Ensures financial statements comply with GAAP and SEC requirements and maintains all supporting documentation for financial statements and related footnotes. Ensures compliance with debt covenants and debt reporting requirements. Ensures proper coordination of all requirements from outside auditors. Ensures the accuracy of financial information released in forms 10-K, 10-Q, 8-K and all other financial SEC filings. Directs the preparation of the financial data included in the quarterly financial earning releases and the quarterly analysis provided to management. Prepares and reviews forms 10-K on an annual basis and 10-Q on a quarterly basis, including footnote disclosure and supporting documentation. Conducts technical accounting research as needed and prepare accounting memos. Implements new accounting standards. Ensures compliance with the Accounting Policies and Controls Manual. Preparer of Financial Reporting sections of Audit Committee sections of communication package. Prepares supporting schedules and provide information as necessary to assist external auditors quarterly reviews an annual audit, 401K audit as appropriate. Coordinate Sarbanes-Oxley documentations related to financial controls. Coordinates quarterly disclosure control committee requirements. Oversees the preparation of the quarterly and year-to-date weighted average shares outstanding analysis (basic and diluted) for EPS analysis. Oversees the preparation of monthly “Stock Based Compensation” Expense and support for underlying valuation, as appropriate. QUALIFICATIONS Ability to deliver quality work on tight deadlines with strong organization and priority setting skills. Acute financial acumen and high attention to detail. Superior problem solving, logical reasoning and critical thinking skills. Must be able to communicate financial and accounting information and policies in sound business language so personnel at all levels can understand. SUPERVISORY RESPONSIBILITY This position will collaborate with CAO to evaluate resource needs in financial reporting and financial systems oversight, as applicable. It has no current supervisory responsibilities. EDUCATION & EXPERIENCE Bachelor's degree in Accounting 6+ years of related experience with both public accounting and SEC reporting exposure. CPA Special remarks regarding work environment, if applicable This position is remote, with travel to Mojave, CA as needed Base salary and leveling are established on a case-by-case basis. We consider several factors to ensure a competitive offer, including your location, educational background, and a comprehensive assessment of the skills and experience demonstrated during your interviews. Benefits and our location(s): 9/80 schedule Healthcare (medical, dental, vision, prescription drugs) Paid Maternity and Parental Leave 50% company match per contributed dollar into 401(k) savings plan, up to $11,500 Tuition reimbursement This position may involve the operation of company vehicles as part of assigned duties. Mojave Air & Spaceport is located just outside of Lancaster/Palmdale and is only 95 miles north of Los Angeles. The area offers both affordability and central access to a variety of California's best attractions and landmarks. Not much for the outdoors and prefer the city life? You’re within a half day’s drive or less of Los Angeles, San Diego, Las Vegas, and San Francisco where you can find a variety of live entertainment, museums, tours, and historical sight-seeing. Theme parks are in abundance, with Six Flags Magic Mountain, Disneyland, and Knotts Berry Farm ready to meet the needs of rollercoaster thrill seekers. Food and drink fanatics are in a haven of delectable choices. Wine aficionados will also find easy access to some of the state’s best vino in Paso Robles, Santa Ynez, and even more locally in Tehachapi and Agua Dulce. Beer fanatics will find some of the best West Coast IPAs at Bravery and Lucky Luke’s in Lancaster. Any food option you crave is covered, and we always recommend the authentic and fresh Mexican food that you won’t find anywhere else in the United States. Stratolaunch is an equal opportunity employer that values diversity at our company. We encourage people from all walks of life to apply, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic protected by law. Our management team does not tolerate discrimination or harassment at any point during our employees’ and applicants’ time with us, especially with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment. For purposes of transparency, U. S. Citizenship may be required for some positions with a government clearance and certain other restricted positions. Equal Employment Opportunity is the Law : https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf", "summaryDescription" : "Manager, Financial Reporting & Technical Accounting at Stratolaunch. Skills: Financial Reporting, Technical Accounting, SEC Filings. Ensure financial statements comply with GAAP and SEC. Maintain supporting documentation for financial statements and footnotes", "postedDate" : "2026-06-11T21:38:30.158", "createdAt" : "2026-06-11T21:38:30.158", "lastUpdated" : "2026-06-14T23:36:35.730", "ingestTimestamp" : "2026-06-11T21:38:30.158", "mongoId" : "6a2a83c374d8ee00a0677016", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 155000, "salaryAnnualMax" : 215000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Accounting research", "Financial statement preparation", "SEC filings", "GAAP compliance", "Debt covenant compliance", "Audit coordination", "Accounting policy implementation", "Financial controls", "Disclosure controls", "Financial Reporting", "Technical Accounting", "SEC Filings", "SEC reporting", "Technical accounting", "Financial reporting", "GAAP", "SEC regulations", "Sarbanes-Oxley", "CPA", "Bloomberg Terminal" ], "skillCount" : 20, "jobCategory" : "finance", "jobSubcategory" : "finance-&-accounting", "dataQualityScore" : 0.8888889, "_score" : 626.575, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "68fe55ef70f0b99d5871f697", "title" : "Software Development Engineer II, AWS End User Computing (EUC)", "company" : "Amazon Development Center U.S., Inc.", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 129300.0, "max" : 223600.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T01:01:27.202", "fingerprint" : "1eaa1b751fcafbcdc83baffd6086db8b128989cd095256017dd1ca804598b6c4", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3104520/apply", "externalId" : "88d357ea-54c6-48ce-8d96-84ece177cdfb", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "AWS, EC2, HPC", "professionalSkills" : [ "System design", "Architecture design" ], "hardSkillsList" : [ "Low-latency streaming", "Interactive graphics" ], "hardSkills" : [ { "name" : "Low-latency streaming", "level" : "intermediate" }, { "name" : "Interactive graphics", "level" : "intermediate" } ], "majorSkills" : "Software development, System design, Cloud computing", "majorSkillsList" : [ "Software development", "System design", "Cloud computing" ], "coreResponsibilities" : "Manage and grow team, Develop state of the art protocols, Deliver remote desktops, Stream applications, Run interactive applications, Translate requirements into designs, Review designs, Lead design reviews, Drive code quality, Drive operational excellence, Partner with leaders, Deliver high-quality results, Drive adoption of engineering practices, Execute long term roadmap, Find innovative solutions, Drive customer issues resolution", "teamCollaboration" : "Distributed engineering team; Partnering with other leaders", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "End user computing; Display protocols; Remote desktops; Application streaming; Cloud computing", "domainList" : [ "end-user-computing", "display-protocols", "remote-desktops", "application-streaming", "cloud-computing" ], "domainSpecificKnowledge" : [ "End user computing", "Display protocols", "Remote desktops", "Application streaming", "Cloud computing" ], "innovationCreativity" : "Innovative solutions", "problemSolvingSkills" : "Customer issues resolution", "qualificationsBasic" : "3+ years software development experience, 2+ years design or architecture experience, Experience programming at least one language", "qualificationsPreferred" : "3+ years full SDLC experience, Bachelor's degree in computer science", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. The Amazon Display Protocols team is looking for a experienced and passionate leader to manage and grow the team and help change the way people use interactive graphics applications in the Cloud! We are developing state of the art, low-latency streaming protocols which provide our customers with a secure way to deliver remote desktops and application streaming from any cloud or data center to any device, over varying network conditions. AWS services like Workspaces, AppStream 2.0, as well as many customers around the world, leverage our technology to run interactive applications remotely on EC2 instances, and stream their user interface to simpler client machines. You will be part of a distributed engineering team with members both in the US and Italy. This position is for candidates who would like to join our team in our office in Seattle. Key job responsibilities You will be part of an international team building technologies and products, like Amazon DCV (https://aws.amazon.com/hpc/dcv). As one of the technical leaders, you will be responsible for the overall development life-cycle and for the translation of complex functional and technical requirements into detailed designs and plans. You would be actively reviewing designs created by other leaders and team members. You will lead the reviews to strive higher code quality and operational excellence. You will be leading and partnering with other leaders with the goal of delivering high-quality results on-time and on-budget and driving adoption of the best engineering practices. A day in the life Every day you will have to balance your efforts among executing our long term roadmap, finding innovative solution to satisfy interesting customer needs, and driving to resolution emerging customer issues. Either way, there will be always something new to learn. We just ask you to be highly passionate and motivated and willing to make a significant contribution to our team. Your talent and passion can make a big difference. About the team ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Software Development Engineer II, AWS End User Computing (EUC) at Amazon Development Center U.S., Inc.. Skills: Software development, System design, Cloud computing. Manage and grow team. Develop state of the art protocols", "postedDate" : "2026-06-13T07:01:59.739", "createdAt" : "2026-06-13T07:01:59.739", "lastUpdated" : "2026-06-15T01:01:27.202", "ingestTimestamp" : "2026-06-13T07:01:59.739", "mongoId" : "68fe55ef70f0b99d5871f697", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3104520/apply", "salaryAnnualMin" : 129300, "salaryAnnualMax" : 223600, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Low-latency streaming", "Interactive graphics", "Software development", "System design", "Cloud computing", "Architecture design", "Roadmap planning", "End user computing", "Display protocols", "Remote desktops", "Application streaming" ], "skillCount" : 11, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "_score" : 624.92175, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2c948574d8ee00a098ab68", "title" : "Daily Substitute Teacher", "company" : "ACCEL Schools", "industry" : "Education", "salary" : { "min" : 130.0, "currency" : "USD", "frequency" : "daily", "is_estimated" : false }, "location" : "Columbus Bilingual Academy North", "locations" : [ "Columbus Bilingual Academy North" ], "certifications" : [ "State of Ohio teaching license" ], "timestamp" : "2026-06-15T08:29:09.010", "fingerprint" : "e7152297e5d5efbb9d20fd4645a5860c2b1e3cc13625909bf118d37b551af976", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/accelschools/jobs/7770486003", "externalId" : "7770486003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "employmentType" : "TEMPORARY", "minimumEducation" : "Bachelor's", "coreResponsibilities" : "Prepare and deliver lesson plans, Modify lesson plans accordingly, Differentiate instruction to meet needs, Maintain student progress records, Utilize research-based practices, Manage student behavior, Create positive classroom environment, Utilize school approved curricula, Implement school-wide culture expectations, Communicate with families, Meet with families, Incorporate technology skills, Participate in non-instructional activities, Collaborate with colleagues, Communicate with colleagues, Perform other duties", "teamCollaboration" : "Collaborate with colleagues", "domainKnowledge" : "Bilingual program", "domainList" : [ "bilingual-program" ], "domainSpecificKnowledge" : [ "Bilingual program" ], "communicationSkills" : "Written communication skills; Verbal communication skills", "specialRequirements" : "Supervise students in different settings", "qualificationsBasic" : "Active Ohio teaching license, Bachelor's degree in education, Pass criminal background checks", "qualificationsPreferred" : "Experience in urban environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About the Team ACCEL Schools is hiring a highly qualified Daily Substitute Teacher at Columbus Bilingual Academy North in Columbus, Ohio dedicated to providing a superior education for all students. We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for each student. We want our teachers to be excited to create a positive classroom environment that prioritizes student learning and social-emotional development. Be part of the difference at Columbus Bilingual Academy, North! Columbus Bilingual Academy (CBAN) is an award-winning public charter school and the area’s premier K-8 bilingual program. The school offers daily Spanish instruction as well as a host of specialty subjects, activities, and extracurriculars. Known for its nurturing teachers and staff, CBAN provides small group learning, educational technology, and a safe, secure campus. Columbus Bilingual Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: Responsibilities include to- Prepare and deliver lesson plans with the ability to modify accordingly during the school year Differentiate instruction to meet the needs of all students Maintain accurate and complete records of students’ progress and development Utilize research-based best practices in daily planning and classroom instruction Manage student behavior in the classroom Create a positive classroom environment for students to learn in Utilize school approved curricula that reflects the diverse educational, cultural, and linguistic backgrounds of the students Implement school-wide culture expectations and norms Communicate and meet with families regarding the academic and social-emotional growth of their child Incorporate technology skills into daily classroom practice to support learning Participate in the planning and implementation of non-instructional activities, as needed Collaborate and communicate effectively with colleagues Perform other duties as assigned About You: Active and current state of Ohio teaching license in appropriate content area Bachelor’s degree in education or related field High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring Excellent written and verbal communication skills Ability to properly manage confidential information Able to supervise students of various ages in different school settings (playground, cafeteria, etc.) Ability to pass federal and state criminal background checks Experience working within an urban environment About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation This position is paid at a daily rate of $130 per day. Factors which may affect starting pay may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.", "summaryDescription" : "Daily Substitute Teacher at ACCEL Schools. Prepare and deliver lesson plans. Modify lesson plans accordingly", "postedDate" : "2026-06-14T02:26:42.893", "createdAt" : "2026-06-14T02:26:42.893", "lastUpdated" : "2026-06-15T08:29:09.010", "ingestTimestamp" : "2026-06-14T02:26:42.893", "mongoId" : "6a2c948574d8ee00a098ab68", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Bilingual program", "State of Ohio teaching license" ], "skillCount" : 2, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 624.0181, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c948574d8ee00a098ab5f", "title" : "Daily Substitute Teacher", "company" : "ACCEL Schools", "industry" : "Education", "salary" : { "min" : 130.0, "currency" : "USD", "frequency" : "daily", "is_estimated" : false }, "location" : "Lorain Preparatory High School", "locations" : [ "Lorain Preparatory High School" ], "certifications" : [ "State of Ohio teaching license" ], "timestamp" : "2026-06-15T07:46:57.564", "fingerprint" : "13ad3a6951e006a05dcb8b6f08b7c99297aabf8892598c3c0faf7ec0c86d011d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/accelschools/jobs/7770620003", "externalId" : "7770620003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lorain", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.2633554,-82.1734746" } ], "locationText" : "Lorain, Ohio, United States", "employmentType" : "TEMPORARY", "coreResponsibilities" : "Prepare and deliver lesson plans, Modify lesson plans accordingly, Differentiate instruction for students, Maintain student progress records, Utilize research-based practices, Manage student behavior, Create positive classroom environment, Utilize school approved curricula, Implement school-wide culture expectations, Communicate with families, Incorporate technology skills, Participate in non-instructional activities, Collaborate with colleagues, Perform other duties", "teamCollaboration" : "Collaborate with colleagues", "domainKnowledge" : "College prep education", "domainList" : [ "college-prep-education" ], "domainSpecificKnowledge" : [ "College prep education" ], "communicationSkills" : "Written communication skills; Verbal communication skills", "continuousLearning" : "Professional development; Instructional coaching", "specialRequirements" : "Supervise students in different settings", "qualificationsBasic" : "Active Ohio teaching license, Bachelor's degree in education, Pass criminal background checks", "qualificationsPreferred" : "Experience in urban environment", "workSiteFlexibility" : "Onsite", "rawDescription" : "About the Team ACCEL Schools is hiring a highly qualified Daily Substitute Teacher at Lorain Preparatory High School located in Lorain, Ohio dedicated to providing a superior education for all students. We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for each student. We want our teachers to be excited to create a positive classroom environment that prioritizes student learning and social-emotional development. Be part of the difference at Lorain Preparatory High School! The public charter high school provides a highly individualized college prep education to 9th-12th grade students. Lorain Preparatory High School is an extension of the safe, accredited, and academically strong school system offered by ACCEL Schools’ K-8 programs in Lorain and Elyria. The school offers hands-on, project-based learning and small class sizes. Lorain Preparatory High School is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014.With a network of 60 charter schools and growing, ACCEL Schools employs a diverse staff of passionate administrators and educators who value research-based practices and a desire to grow as professionals. We work tirelessly to raise student achievement, regardless of historical barriers, while committed to participating in ongoing professional development, job embedded instructional coaching and embracing a growth mindset. About the Opportunity: Responsibilities of the Teacher include to- Prepare and deliver lesson plans with the ability to modify accordingly during the school year Differentiate instruction to meet the needs of all students Maintain accurate and complete records of students’ progress and development Utilize research-based best practices in daily planning and classroom instruction Manage student behavior in the classroom Create a positive classroom environment for students to learn in Utilize school approved curricula that reflects the diverse educational, cultural, and linguistic backgrounds of the students Implement school-wide culture expectations and norms Communicate and meet with families regarding the academic and social-emotional growth of their child Incorporate technology skills into daily classroom practice to support learning Participate in the planning and implementation of non-instructional activities, as needed Collaborate and communicate effectively with colleagues Perform other duties as assigned About You: Active and current state of Ohio teaching license in appropriate content area Bachelor’s degree in education or related field High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring Excellent written and verbal communication skills Ability to properly manage confidential information Able to supervise students of various ages in different school settings (playground, cafeteria, etc.) Ability to pass federal and state criminal background checks Experience working within an urban environment About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation This position is paid at a daily rate of $130 per day. Factors which may affect starting pay may include geography/market, skills, education, experience and other qualifications of the successful candidate. Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.", "summaryDescription" : "Daily Substitute Teacher at ACCEL Schools. Prepare and deliver lesson plans. Modify lesson plans accordingly", "postedDate" : "2026-06-13T21:27:35.070", "createdAt" : "2026-06-13T21:27:35.070", "lastUpdated" : "2026-06-15T07:46:57.564", "ingestTimestamp" : "2026-06-13T21:27:35.070", "mongoId" : "6a2c948574d8ee00a098ab5f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "College prep education", "State of Ohio teaching license" ], "skillCount" : 2, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 623.157, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c6bdc74d8ee00a0915743", "title" : "Technical Support", "company" : "Agilysys", "industry" : "Hospitality", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Technical Support role in Las Vegas, adjusted for the technology industry and company size." }, "location" : "Las Vegas, NV", "locations" : [ "Las Vegas", "NV" ], "certifications" : [ "A+", "Network+", "MTA", "HDI Desktop Support Technician" ], "timestamp" : "2026-06-15T07:13:46.531", "fingerprint" : "ade83b42cc1d5d797a23a5fd8ab9449d44322870c30a8798a202d20bdfe3de9f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/agilysys/jobs/4203649009", "externalId" : "4203649009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Las Vegas", "state" : "Nevada", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1674263,-115.1484131" } ], "locationText" : "Las Vegas, Nevada, United States", "technicalSkills" : "Hardware troubleshooting, Software troubleshooting, SQL, Windows Server", "professionalSkills" : [ "Customer service", "Problem-solving", "Troubleshooting", "Escalation management", "Cross-functional collaboration" ], "hardSkillsList" : [ "Hardware diagnosis", "Software diagnosis", "Data input", "Data research", "Configuration walkthroughs", "Issue documentation" ], "hardSkills" : [ { "name" : "Hardware diagnosis", "level" : "intermediate" }, { "name" : "Software diagnosis", "level" : "intermediate" }, { "name" : "Data input", "level" : "intermediate" }, { "name" : "Data research", "level" : "intermediate" }, { "name" : "Configuration walkthroughs", "level" : "intermediate" }, { "name" : "Issue documentation", "level" : "intermediate" } ], "majorSkills" : "Customer support, Technical troubleshooting, Hospitality technology", "majorSkillsList" : [ "Customer support", "Technical troubleshooting", "Hospitality technology" ], "coreResponsibilities" : "Diagnose technical issues, Troubleshoot network issues, Complete intake triage, Provide customer service, Input data in ticketing system, Research hardware problems, Research software problems, Provide diagnosis, Provide resolution, Perform configuration walkthroughs, Understand escalation process, Perform escalation process, Provide feedback, Improve efficiencies, Coordinate with vendors, Document worked issues, Document resolution steps, Keep abreast of software releases, Keep abreast of new features, Keep abreast of functionality, Keep abreast of installation procedures", "teamCollaboration" : "Partnering with support engineers; Collaborating across departments; Team meetings", "domainKnowledge" : "Hospitality technology; Property management systems; Point-of-sale solutions; Casino management; Cruise management; Campus dining; Food service management; Hospital management; Senior living; Stadiums; Theme parks", "domainList" : [ "hospitality-technology", "property-management-systems", "point-of-sale-solutions", "casino-management", "cruise-management", "campus-dining", "food-service-management", "hospital-management", "senior-living", "stadiums", "theme-parks" ], "domainSpecificKnowledge" : [ "Hospitality technology", "Property management systems", "Point-of-sale solutions", "Casino management", "Cruise management", "Campus dining", "Food service management", "Hospital management", "Senior living", "Stadiums", "Theme parks" ], "toolProficiency" : [ "Salesforce", "Ticketing system" ], "communicationSkills" : "Written communication; Spoken communication", "documentationSkills" : "Document worked issues; Document resolution steps", "continuousLearning" : "Keep abreast of software releases; Keep abreast of new features; Keep abreast of functionality; Keep abreast of installation procedures", "problemSolvingSkills" : "Problem-solving; Troubleshoot issues; Root cause analysis", "specialRequirements" : "Complete license applications, Complete background checks, Complete security checks, Provide identification documents", "outcomesObjectives" : "Achieve key metrics; Emphasis on customer satisfaction; Achieve daily performance goals", "qualificationsBasic" : "HS diploma required, One year customer facing experience, One year hospitality industry experience, One year hardware software troubleshooting, Helpdesk ticketing experience, Helpdesk processes experience", "qualificationsPreferred" : "AA degree in technology preferred, POS experience preferred, PMS experience preferred, SQL troubleshooting familiarity a plus, Windows Server troubleshooting familiarity, Salesforce experience preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Agilysys exclusively delivers state-of-the-art hospitality technology software solutions and services that help organizations go beyond what they can accomplish with traditional property management systems (PMS), point-of-sale (POS) solutions and food and beverage I multi-amenity resorts; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. You can learn more about us by visiting Leading Hospitality Management Software | Agilysys. Position Summary Support Intake Technicians have a crucial role and responsibility to serve as a customer service fanatic. As a Support Intake Technician, you are the first point of contact when our customers need us the most! Your impact on customer success is demonstrated by each customer interaction, from servicing phone and email support to partnering with support engineers to resolve escalated customer issues for our customers from coast to coast. The Support Intake Technician is also responsible for ensuring the Global Support Management department achieves key metrics, including a strong emphasis on customer satisfaction and daily performance goals. Why This Role Matters You play a critical role in shaping the customer experience and strengthening trust in the Agilysys brand. You are often the first-person customers connect with when they need urgent technical support, making your ability to listen, troubleshoot, and respond with empathy essential to their success. Every interaction is an opportunity to provide reassurance, resolve issues efficiently, and create a positive customer experience. This role goes beyond answering calls and documenting tickets — it serves as the foundation of the support organization. Your work directly impacts customer satisfaction, operational efficiency, and the speed at which issues are resolved across teams nationwide. By partnering closely with support engineers and collaborating across departments, you help ensure customers receive timely, accurate, and effective solutions. For individuals passionate about technology and problem-solving, this role offers an exceptional opportunity to build hands-on technical expertise in a fast-paced, customer-focused environment. You will develop valuable experience troubleshooting hardware, software, POS, and hospitality systems while gaining exposure to enterprise support processes, escalation management, and cross-functional collaboration. Whether you are beginning your IT career or looking to grow your technical support skills, this position provides a strong foundation for long-term professional development and advancement. Key Responsibilities Diagnose and troubleshoot a broad array of network, and other technical issues that would require a basic understanding of hardware and software Complete primary intake and initial triage of incoming calls Provide excellent customer service through empathy, friendly demeanor, and following established quality assurance process Input quality data in ticketing system, Salesforce Research hardware and software problems defined by customers and provide diagnosis and resolution Perform basic walkthrough of configuration with the customer Understand escalation process and perform escalation process in a timely manner Actively participate in team meetings to provide feedback and ways to improve efficiencies Coordinate with hardware vendors on diagnosis and resolution of hardware problems Accurately document worked issues and detailed steps for resolution when necessary Keep abreast of software releases, new feature and functionality, and updated installation procedures Other duties as assigned Qualifications Minimum HS diploma required AA degree in technology preferred or equivalent work experience Minimum one year of experience in a customer facing position and/or in the hospitality industry Minimum one year of experience troubleshooting and servicing basic hardware and software inquires A familiarity in helpdesk ticketing and helpdesk processes Either hands-on user experience and/or related experience in POS (Point-of-Sale), PMS (Property Management) software Familiarity with troubleshooting software environments utilizing SQL is a plus Familiarity troubleshooting Windows Server Experience using Salesforce is preferred Required Skills answering phones, emails and interacting with clients throughout an active, high-volume day Technical aptitude and general experience troubleshooting hardware and software Industry-specific certification(s) such as A+, Network+, MTA, or HDI Desktop Support Technician A natural desire to assist others and problem-solve The ability to make sound decisions quickly in a fast-paced environment The ambition and hunger to consistently exceed customer expectations A strong ability to communicate, both written and spoken, with technical and non-technical individuals A strong intellectual curiosity The ability to gather and interpret relevant data and information to investigate and accurately triage issues The skills and training to use inductive reasoning, think analytically, and to confidently make decisions under time and client pressures A strong work ethic, a strong sense of accountability, and the ability to be highly collaborative Exceptional organizational skills and self-motivation An innate ability to prioritize and effectively juggle multiple projects with high business priority Personal Attributes Positive, team-oriented attitude with a strong work ethic High level of accountability and ownership Willingness to go above and beyond to meet client expectations Resilient and able to perform repetitive tasks Detail-oriented with strong organizational skills Eager to learn new technologies and processes Professional, customer-facing demeanor ----------------------------------------------------------------------------------------------------------------------------------------------------------- Must be willing to complete all license applications, background checks, security checks and/or any other documentation and provide copies of any identification documents required by any State, Federal or Tribal governmental agency in order to maintain compliance with their laws and to successfully perform in the role. ------------------------------------------------------------------------------------------------------------------------------------------------------------ The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Conditions may require the Company to modify this job description and the Company reserves the right to exercise its discretion to make such changes. Agilysys is an equal opportunity employer. In compliance with Federal and State EEO laws, qualified applicants are considered for all positions without regards to race, color, gender, religion, national origin, ancestry, place of birth, age, marital status, sexual orientation, disability, or veteran status. Privacy Policy | Agilysys EEO/AAP Employer M/F/V/D", "summaryDescription" : "Technical Support at Agilysys. Skills: Customer support, Technical troubleshooting, Hospitality technology. Diagnose technical issues. 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We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for each student. We want our teachers to be excited to create a positive classroom environment that prioritizes student learning and social-emotional development. Be part of the difference at Academy of Arts & Technology! Established in 2019, Academy of Arts & Technology is the first public charter school to serve the Marion community and ranks in the top 20% of Ohio charter schools. The award-winning school offers EK-8th grade students a well-rounded, college prep program emphasizing hands-on and project-based learning. The campus features a wide range of educational facilities and students enjoy specialty classes in art, music and Career Technical Education as well as activities and sports. Academy of Arts & Technology is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: Responsibilities of the Teacher include to- Prepare and deliver lesson plans with the ability to modify accordingly during the school year Differentiate instruction to meet the needs of all students Maintain accurate and complete records of students’ progress and development Utilize research-based best practices in daily planning and classroom instruction Manage student behavior in the classroom Create a positive classroom environment for students to learn in Utilize school approved curricula that reflects the diverse educational, cultural, and linguistic backgrounds of the students Implement school-wide culture expectations and norms Communicate and meet with families regarding the academic and social-emotional growth of their child Incorporate technology skills into daily classroom practice to support learning Participate in the planning and implementation of non-instructional activities, as needed Collaborate and communicate effectively with colleagues Perform other duties as assigned About You: Active and current state of Ohio teaching license in appropriate content area Bachelor’s degree in education or related field High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring Excellent written and verbal communication skills Ability to properly manage confidential information Able to supervise students of various ages in different school settings (playground, cafeteria, etc.) Ability to pass federal and state criminal background checks Experience working within an urban environment About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation This position is paid at a daily rate of $130 per day. Factors which may affect starting pay may include geography/market, skills, education, experience and other qualifications of the successful candidate. Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.", "summaryDescription" : "Daily Substitute Teacher at ACCEL Schools. 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We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for each student. We want our teachers to be excited to create a positive classroom environment that prioritizes student learning and social-emotional development. Be part of the difference at Northside Preparatory Academy! Founded in 2020, Northside Preparatory Academy is a public charter school serving EK-8 grade students throughout the Spring Grove and Northside communities. The school offers a well-rounded academic program that places emphasis on good citizenship and service to the community. The school’s nurturing teachers, small group instruction, and focus on social-emotional wellbeing create a positive school culture. Northside Preparatory Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: Responsibilities of the Teacher include to- Prepare and deliver lesson plans with the ability to modify accordingly during the school year Differentiate instruction to meet the needs of all students Maintain accurate and complete records of students’ progress and development Utilize research-based best practices in daily planning and classroom instruction Manage student behavior in the classroom Create a positive classroom environment for students to learn in Utilize school approved curricula that reflects the diverse educational, cultural, and linguistic backgrounds of the students Implement school-wide culture expectations and norms Communicate and meet with families regarding the academic and social-emotional growth of their child Incorporate technology skills into daily classroom practice to support learning Participate in the planning and implementation of non-instructional activities, as needed Collaborate and communicate effectively with colleagues Perform other duties as assigned About You: Active and current state of Ohio teaching license in appropriate content area Bachelor’s degree in education or related field High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring Excellent written and verbal communication skills Ability to properly manage confidential information Able to supervise students of various ages in different school settings (playground, cafeteria, etc.) Ability to pass federal and state criminal background checks Experience working within an urban environment About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation This position is paid at a daily rate of $130 per day. Factors which may affect starting pay may include geography/market, skills, education, experience and other qualifications of the successful candidate. Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.", "summaryDescription" : "Daily Substitute Teacher at Northside Preparatory Academy. Prepare lesson plans. 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We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for each student. We want our teachers to be excited to create a positive classroom environment that prioritizes student learning and social-emotional development. Be part of the difference at Canton College Preparatory School! Celebrating 10 years of service to the Stark County community, Canton College Prep is a public charter school for K-8 students with an emphasis on project-based learning and social-emotional wellbeing. Located on a beautifully restored campus near the historic Arts District, the school consistently ranks among the highest performing schools in the city. Canton College Preparatory School is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: Responsibilities of the Teacher include to- Prepare and deliver lesson plans with the ability to modify accordingly during the school year Differentiate instruction to meet the needs of all students Maintain accurate and complete records of students’ progress and development Utilize research-based best practices in daily planning and classroom instruction Manage student behavior in the classroom Create a positive classroom environment for students to learn in Utilize school approved curricula that reflects the diverse educational, cultural, and linguistic backgrounds of the students Implement school-wide culture expectations and norms Communicate and meet with families regarding the academic and social-emotional growth of their child Incorporate technology skills into daily classroom practice to support learning Participate in the planning and implementation of non-instructional activities, as needed Collaborate and communicate effectively with colleagues Perform other duties as assigned About You: Active and current state of Ohio teaching license in appropriate content area Bachelor’s degree in education or related field High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring Excellent written and verbal communication skills Ability to properly manage confidential information Able to supervise students of various ages in different school settings (playground, cafeteria, etc.) Ability to pass federal and state criminal background checks Experience working within an urban environment About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits for full time employees: Compensation- This position is paid at a daily rate of $130 per day. Factors which may affect starting pay may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.", "summaryDescription" : "Daily Substitute Teacher at ACCEL Schools. Skills: Student learning, Social-emotional development. Prepare lesson plans. Deliver lesson plans", "postedDate" : "2026-06-14T03:30:14.244", "createdAt" : "2026-06-14T03:30:14.244", "lastUpdated" : "2026-06-15T04:55:04.542", "ingestTimestamp" : "2026-06-14T03:30:14.244", "mongoId" : "6a2c948574d8ee00a098ab62", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 35000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Lesson planning", "Differentiated instruction", "Record keeping", "Classroom management", "Behavior management", "Student learning", "Social-emotional development", "Student supervision", "Project-based learning", "Social-emotional wellbeing", "State of Ohio teaching license" ], "skillCount" : 11, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 614.0632, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c908874d8ee00a09809bc", "title" : "Bókun Technical Support Advisor - Spanish Speaker", "company" : "Tripadvisor", "industry" : "SaaS", "salary" : { "min" : 27500.0, "max" : 35000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the UK market baseline for a Junior Technical Support Advisor in Oxford, adjusted for the technology industry and company size." }, "location" : "Oxford, England, United Kingdom", "locations" : [ "Oxford", "England", "United Kingdom" ], "timestamp" : "2026-06-15T03:30:37.408", "fingerprint" : "a4166e6256d93d575815c773b3028855166a7f250910d7502589968b28dbce29", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tripadvisor/jobs/7874077", "externalId" : "7874077", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Oxford", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.7520131,-1.2578499" } ], "locationText" : "Oxford, England, United Kingdom", "technicalSkills" : "CSS, HTML", "professionalSkills" : [ "Analytical skills", "Investigative skills", "Mediation skills", "Negotiation skills" ], "hardSkillsList" : [ "Troubleshooting" ], "softSkillsList" : [ "Teamwork" ], "hardSkills" : [ { "name" : "Troubleshooting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Teamwork" } ], "majorSkills" : "Technical support, Customer service, Problem solving", "majorSkillsList" : [ "Technical support", "Customer service", "Problem solving" ], "coreResponsibilities" : "Diagnose technical issues, Resolve technical issues, Ensure seamless customer experience, Handle technical challenges, Troubleshoot complex incidents, Investigate in-depth cases, Triage customer issues, Resolve customer issues, Escalate customer issues, Manage inbound communication, Manage outbound communication, Research reported problems, Replicate reported problems, Raise detailed bug reports, Follow up on open tickets, Maintain troubleshooting documentation, Act as escalation point, Collaborate with technical teams, Manage escalations effectively", "teamCollaboration" : "Escalation Team; Technical teams", "domainKnowledge" : "Bókun software; Booking engine; Channel manager; Price management", "domainList" : [ "bokun-software", "booking-engine", "channel-manager", "price-management" ], "domainSpecificKnowledge" : [ "Bókun software", "Booking engine", "Channel manager", "Price management" ], "toolProficiency" : [ "CMS tools" ], "communicationSkills" : "Screen sharing; Email communication; Phone communication; Video calls; Chat communication", "documentationSkills" : "Troubleshooting documentation", "continuousLearning" : "Tuition assistance", "problemSolvingSkills" : "Problem-solving mindset; Analytical thinking; Investigative skills; Creative problem solving; Independent problem solving", "specialRequirements" : "Work shift patterns, Occasional weekends", "outcomesObjectives" : "Meet key performance goals; Achieve response time goals; Achieve quality goals; Achieve customer satisfaction goals", "qualificationsBasic" : "1-3 years customer service experience, 1-3 years technical support experience, Basic CSS knowledge, Basic HTML knowledge, Basic CMS tools knowledge, Fluency in English, Fluency in Spanish, Customer satisfaction targets experience, Operational metrics experience", "qualificationsPreferred" : "B2B sector experience, Travel industry experience, Tourism industry experience, Leisure industry experience, Hospitality industry experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Technical Support Advisor (Spanish Speaker) I Bókun About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. Job Location: Hybrid This role is a hybrid position that requires 2 days per week in our Oxford office. About Bókun Bókun is a business management software created specifically for tours, attractions, and experience suppliers. It is the complete booking and channel management solution for extraordinary experiences, and its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels, and enabling 3rd parties to build and connect to our platform, while optimizing supplier operations with new tools and services to support business growth. Bókun acts as a booking engine, channel manager, marketplace, price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies. What you’ll do: As a Technical Support Advisor at Bókun, you will be part of the Escalation Team, playing a key role in diagnosing and resolving technical issues while ensuring a seamless customer experience. You will handle a diverse range of technical challenges — from troubleshooting complex incidents to investigating in-depth cases that require strong analytical thinking, mediation, and negotiation skills. Using all available tools and resources, you’ll accurately triage and resolve customer issues or escalate them to the appropriate teams as needed. This role involves managing inbound and outbound communication in English and Spanish across multiple channels, including email, phone, video calls with screen sharing, and chat. You will be responsible for researching and replicating reported problems, raising detailed bug reports, and proactively following up on open tickets to ensure timely resolution. In addition, you’ll maintain clear troubleshooting documentation, act as an internal escalation point for Tier 1 support cases, and collaborate closely with technical teams to manage escalations effectively. Success in this role depends on your ability to combine strong technical acumen with excellent communication and interpersonal skills to deliver high-quality support that meets key performance goals such as response time, quality, and customer satisfaction. The ideal candidate will possess: 1–3 years of proven experience in a customer service or technical support role, ideally within the B2B sector. Strong problem-solving mindset with the ability to apply analytical and investigative skills to resolve customer issues creatively and independently. Basic working knowledge of CSS, HTML, and website CMS tools. A customer-focused attitude — enthusiastic, courteous, assertive, and proactive in driving engagement and resolution. Excellent teamwork skills, with a positive, friendly, and can-do approach when collaborating with both customers and colleagues. Openness to learn new and complex topics, constructive feedback and adaptability to business changes. Confidence and professionalism in handling complaints, mediating conflicts, and troubleshooting technical issues. Experience in the travel, tourism, leisure, or hospitality industries is a plus, but not essential for candidates with a strong passion for customer care. Experience working toward customer satisfaction targets and operational metrics, including quality, efficiency, and handle time. Fluency in written and spoken English and Spanish. Ability to multitask effectively in a fast-paced environment, identify next steps, and follow through with precision. Flexibility to work shift patterns, including occasional weekends. What We Offer Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. Health benefits. We offer great coverage and competitive premiums. Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates. Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers! #LI-JP #LI-Hybrid", "summaryDescription" : "Bókun Technical Support Advisor - Spanish Speaker at Tripadvisor. Skills: Technical support, Customer service, Problem solving. Diagnose technical issues. Resolve technical issues", "postedDate" : "2026-06-14T02:18:52.909", "createdAt" : "2026-06-14T02:18:52.909", "lastUpdated" : "2026-06-15T03:30:37.408", "ingestTimestamp" : "2026-06-14T02:18:52.909", "mongoId" : "6a2c908874d8ee00a09809bc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Troubleshooting", "Teamwork", "Technical support", "Customer service", "Problem solving", "Analytical skills", "Investigative skills", "Mediation skills", "Negotiation skills", "Bókun software", "Booking engine", "Channel manager", "Price management", "CMS tools" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 612.426, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a266bcd74d8ee00a022686c", "title" : "End User Specialist", "company" : "Stanley Black & Decker", "industry" : "Utensileria", "salary" : { "min" : 35000.0, "max" : 50000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an End User Specialist in Leggiuno, Italy, adjusted for mid-seniority and the manufacturing industry." }, "location" : "Leggiuno, Varese, Italy", "locations" : [ "Leggiuno, Varese, Italy" ], "timestamp" : "2026-06-12T09:08:59.338", "fingerprint" : "573d7ab4e63ad082b33e37498f481f90957469ea4c18e0cadad7a5abb5a98aa8", "source" : "workday", "language" : "it", "applyUrl" : "https://sbdinc.wd1.myworkdayjobs.com/Stanley_Black_Decker_Career_Site/job/Leggiuno-Varese-Italy/End-User-Specialist-Lombardia_REQ-1000048558", "externalId" : "REQ-1000048558", "industryFunction" : { }, "locationPoint" : "45.87588,8.62063", "structuredLocations" : [ { "city" : "Leggiuno", "state" : "Varese", "country" : "Italy", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "45.8753660,8.6204535" } ], "locationText" : "Leggiuno, Varese, Italy", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Vendita", "Merchandising" ], "hardSkillsList" : [ "Dimostrazioni prodotto", "Presentazioni prodotto", "Training personale" ], "hardSkills" : [ { "name" : "Dimostrazioni prodotto", "level" : "intermediate" }, { "name" : "Presentazioni prodotto", "level" : "intermediate" }, { "name" : "Training personale", "level" : "intermediate" } ], "majorSkills" : "Promozione prodotto, Vendita, Formazione", "majorSkillsList" : [ "Promozione prodotto", "Vendita", "Formazione" ], "coreResponsibilities" : "Supportare venditori e agenti, Incrementare risultati di rivendita, Eseguire visite utilizzatori finali, Promuovere il marchio, Presentare prodotti, Rivendere prodotti, Effettuare presentazioni, Effettuare training personale, Curare punto vendita, Allestire esposizioni, Mantenere esposizioni, Sollecitare ordine prodotti", "teamCollaboration" : "Supporto venditori; Supporto agenti", "domainKnowledge" : "Utensileria; Industria; Fai da te", "domainList" : [ "utensileria", "industria", "fai-da-te" ], "domainSpecificKnowledge" : [ "Utensileria", "Industria", "Fai da te" ], "communicationSkills" : "Presentazioni; Training", "continuousLearning" : "Sviluppo professionale; Risorse formative; Portale apprendimento", "outcomesObjectives" : "Incrementare risultati di rivendita", "qualificationsBasic" : "Promuovere il marchio", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Titolo posizione** : Promotore Tecnico/ Promotrice Tecnica **Zona:** Lombardia **Costruisci la tua carriera insieme a noi.** **Chi siamo** Siamo la più grande azienda di utensili al mondo. Siamo visionari del settore. Risolviamo problemi e facciamo avanzare il settore manifatturiero attraverso la tecnologia innovativa e la nostra iniziativa Industry 4.0. Siamo impegnati a garantire che i nostri prodotti e servizi “smart factory” all’avanguardia offrano una qualità superiore ai nostri clienti e un maggiore valore ambientale e sociale al nostro pianeta. Siamo unici perché abbiamo una storia ricca e prestigiosa che risale al 1843, ma questo non ci ha impedito di evolverci in una realtà dinamica, diversificata e in forte crescita a livello globale. Unisciti al nostro team di circa 48.000 professionisti di talento e provenienti da tutto il mondo, che si distinguono per la loro diversità e alte prestazioni, e che stanno lasciando il segno su alcuni dei marchi più amati al mondo, tra cui DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET® e HUSTLER®. **Il lavoro :** Come Promotore Tecnico verrai inserito/a in un’azienda multinazionale leader nel settore dell’utensileria per l’Industria, i professionisti ed il fai-da-te con un’offerta qualificata di utensili manuali e energizzati per la riparazione, la manutenzione, il montaggio e la messa in opera di strutture meccaniche, macchinari e veicoli a motore. **Attività previste :** * Sarai direttamente responsabile di tutte le attività dimostrative e/o legate al prodotto, per supportare venditori e agenti nell’incrementare i risultati di rivendita dei distributori (ferramenta, utensilerie, rivendite di materiale elettrico, edile termo-sanitario). * Eseguirai periodicamente, su indicazione del tuo responsabile, visite dirette presso gli utilizzatori finali per promuovere il marchio. * Affiancherai il rivenditore, allo scopo di presentare e rivendere i prodotti del gruppo. * Effettuerai presentazioni e training a tutto il personale dei diversi rivenditori. * Curerai il punto vendita (merchandising) allestendo esposizioni, mantenendole e sollecitando l’ordine dei prodotti laddove manchino in esposizione. **I Dettagli:** Riceverai uno stipendio competitivo e un ottimo pacchetto di benefit, che include: * Benefici completi per la salute e il benessere * Piani di risparmio per la pensione * Opportunità di sviluppo professionale * Sconti sugli utensili Stanley Black & Decker e altri programmi partner **E Ancora:** Vogliamo che la nostra azienda sia un luogo in cui desideri essere e restare. Far parte del nostro team significa che potrai: * **Crescere** : Entrare a far parte di una realtà globale con oltre 20 marchi, dove potrai sviluppare le tue competenze lungo diversi percorsi di carriera. * **Imparare:** Avere accesso a una vasta gamma di risorse formative, incluso il nostro portale digitale per l’apprendimento. * **Sentirti parte:** Vivere in un ambiente di lavoro straordinario, dove regnano il rispetto reciproco e una grande valorizzazione di prospettive ed esperienze diverse. * **Restituire:** Aiutarci a continuare a generare cambiamenti positivi a livello locale e globale attraverso il volontariato, il sostegno alla comunità e pratiche aziendali sostenibili. Per quanto abbiamo già raggiunto, il nostro percorso è appena iniziato. Ed è qui che entri in gioco tu. Unisciti a noi! **_We Don’t Just Build The World, We Build Innovative Technology Too._** Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights. **Who We Are** We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. **Global Benefits & Perks** You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. **What You’ll Also Get** Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths. **Learning & Development: ** Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). **Diverse & Inclusive Culture:** We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too. **Purpose-Driven Company:** You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.", "summaryDescription" : "End User Specialist at Stanley Black & Decker. Skills: Promozione prodotto, Vendita, Formazione. Supportare venditori e agenti. Incrementare risultati di rivendita", "postedDate" : "2026-06-07T14:18:57.515", "createdAt" : "2026-06-11T14:18:57.465", "lastUpdated" : "2026-06-12T09:08:59.338", "ingestTimestamp" : "2026-06-11T14:18:57.465", "mongoId" : "6a266bcd74d8ee00a022686c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://sbdinc.wd1.myworkdayjobs.com/Stanley_Black_Decker_Career_Site/job/Leggiuno-Varese-Italy/End-User-Specialist-Lombardia_REQ-1000048558", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Dimostrazioni prodotto", "Presentazioni prodotto", "Training personale", "Promozione prodotto", "Vendita", "Formazione", "Merchandising", "Utensileria", "Industria", "Fai da te" ], "skillCount" : 10, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 611.3221, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Utensileria" }, { "id" : "6a2c7d7074d8ee00a094fcad", "title" : "Daily Substitute Teacher", "company" : "South Columbus Preparatory Academy", "industry" : "Education", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Daily Substitute Teacher in Columbus, United States, with adjustments for the Education industry and full-time employment." }, "location" : "South Columbus Preparatory Academy - German Village", "locations" : [ "South Columbus Preparatory Academy - German Village" ], "certifications" : [ "State of Ohio teaching license" ], "timestamp" : "2026-06-15T03:46:21.095", "fingerprint" : "020c4d0dcd697a249c14e71bd7a65c6db8e0999babb395d8c01553b91dc26e8d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/southcolumbuspreparatoryacademygermanvillage/jobs/7547676003", "externalId" : "7547676003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Student supervision", "Record keeping", "Instructional planning", "Behavior management", "Curriculum utilization", "School culture implementation", "Family communication", "Technology integration" ], "hardSkillsList" : [ "Lesson delivery", "Instruction differentiation", "Research-based practices", "Classroom management", "Student development tracking" ], "hardSkills" : [ { "name" : "Lesson delivery", "level" : "intermediate" }, { "name" : "Instruction differentiation", "level" : "intermediate" }, { "name" : "Research-based practices", "level" : "intermediate" }, { "name" : "Classroom management", "level" : "intermediate" }, { "name" : "Student development tracking", "level" : "intermediate" } ], "majorSkills" : "Lesson planning, Student engagement, Classroom environment", "majorSkillsList" : [ "Lesson planning", "Student engagement", "Classroom environment" ], "coreResponsibilities" : "Prepare and deliver lesson plans, Modify lesson plans, Differentiate instruction, Maintain student records, Utilize best practices, Manage student behavior, Create positive environment, Utilize school curricula, Implement school culture, Communicate with families, Incorporate technology skills, Participate in activities, Collaborate with colleagues, Perform other duties", "teamCollaboration" : "Collaborate with colleagues", "domainKnowledge" : "College prep program; Character education; Hands-on learning", "domainList" : [ "college-prep-program", "character-education", "hands-on-learning" ], "domainSpecificKnowledge" : [ "College prep program", "Character education", "Hands-on learning" ], "communicationSkills" : "Written communication; Verbal communication; Family communication", "documentationSkills" : "Student progress records", "specialRequirements" : "Supervise students various settings, Pass background checks", "qualificationsBasic" : "Active Ohio teaching license, Bachelor's degree in education, Pass criminal background checks", "qualificationsPreferred" : "Experience in urban environment", "workSiteFlexibility" : "Onsite", "rawDescription" : "About the Team ACCEL Schools is hiring a highly qualified Daily Substitute Teacher at South Columbus Preparatory Academy at German Village located in Columbus, Ohio dedicated to providing a superior education for all students. We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for each student. We want our teachers to be excited to create a positive classroom environment that prioritizes student learning and social-emotional development. Be part of the difference at South Columbus Preparatory Academy at German Village! Founded in 2017, South Columbus Preparatory Academy at German Village is the top performing school in the neighborhood, serving students from EK-8th grade. The public charter school is located on a renovated, historic campus and provides a well-rounded, college prep program emphasizing hands-on learning and character education. South Columbus Preparatory Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: Responsibilities of the Teacher include to- Prepare and deliver lesson plans with the ability to modify accordingly during the school year Differentiate instruction to meet the needs of all students Maintain accurate and complete records of students’ progress and development Utilize research-based best practices in daily planning and classroom instruction Manage student behavior in the classroom Create a positive classroom environment for students to learn in Utilize school approved curricula that reflects the diverse educational, cultural, and linguistic backgrounds of the students Implement school-wide culture expectations and norms Communicate and meet with families regarding the academic and social-emotional growth of their child Incorporate technology skills into daily classroom practice to support learning Participate in the planning and implementation of non-instructional activities, as needed Collaborate and communicate effectively with colleagues Perform other duties as assigned About You: Active and current state of Ohio teaching license in appropriate content area Bachelor’s degree in education or related field High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring Excellent written and verbal communication skills Ability to properly manage confidential information Able to supervise students of various ages in different school settings (playground, cafeteria, etc.) Ability to pass federal and state criminal background checks Experience working within an urban environment About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation This position is paid at a daily rate of $130 per day. Factors which may affect starting pay may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.", "summaryDescription" : "Daily Substitute Teacher at South Columbus Preparatory Academy. Skills: Lesson planning, Student engagement, Classroom environment. Prepare and deliver lesson plans. Modify lesson plans", "postedDate" : "2026-06-13T21:57:05.256", "createdAt" : "2026-06-13T21:57:05.256", "lastUpdated" : "2026-06-15T03:46:21.095", "ingestTimestamp" : "2026-06-13T21:57:05.256", "mongoId" : "6a2c7d7074d8ee00a094fcad", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Lesson delivery", "Instruction differentiation", "Research-based practices", "Classroom management", "Student development tracking", "Lesson planning", "Student engagement", "Classroom environment", "Student supervision", "Record keeping", "Instructional planning", "Behavior management", "Curriculum utilization", "School culture implementation", "Family communication", "Technology integration", "College prep program", "Character education", "Hands-on learning", "State of Ohio teaching license" ], "skillCount" : 20, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 610.924, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a81e274d8ee00a0671be9", "title" : "Technical Support Engineer", "company" : "Postman", "industry" : "SaaS", "salary" : { "min" : 1200000.0, "max" : 1800000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Technical Support Engineer in Bengaluru, India, adjusted for the SaaS industry and Postman's company profile." }, "location" : "Bengaluru, Karnataka, India", "locations" : [ "Bengaluru", "Karnataka", "India" ], "timestamp" : "2026-06-13T20:15:55.055", "fingerprint" : "4563d6bb6b3d0383e8e03332aafbe114ae16ed28b66777132c86196775df339b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/postman/jobs/7766211003", "externalId" : "7766211003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, Karnataka, India", "technicalSkills" : "JavaScript, Node.js, PHP, REST APIs", "professionalSkills" : [ "Technical expertise", "Problem resolution", "Process streamlining", "Customer support" ], "hardSkillsList" : [ "Troubleshooting", "Researching issues", "Diagnosing issues", "Identifying solutions" ], "hardSkills" : [ { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Researching issues", "level" : "intermediate" }, { "name" : "Diagnosing issues", "level" : "intermediate" }, { "name" : "Identifying solutions", "level" : "intermediate" } ], "majorSkills" : "Technical Support, Customer Success, API Development", "majorSkillsList" : [ "Technical Support", "Customer Success", "API Development" ], "coreResponsibilities" : "Become technical expert on Postman platform, Take ownership of customer reported issues, See problems through to resolution, Research customer issues, Diagnose customer issues, Troubleshoot customer issues, Identify solutions for customer issues, Work with engineering teams, Work with product teams, Work with customer teams, Streamline process, Run experiments, Build internal tools, Maintain internal tools, Build proofs-of-concepts for users, Contribute to FAQs, Interact with Postman's developer community, Achieve key metrics around CSAT, Achieve key metrics around responsiveness, Achieve key metrics around # of iterations, Provide real-time customer support via phone, Provide screen-sharing support, Perform triage, Coordinate escalation, Provide clear follow-ups in writing, Participate in weekend coverage", "teamCollaboration" : "Work with engineering; Work with product; Work with customer teams; Globally distributed team", "domainKnowledge" : "API Development; SaaS products; REST APIs; Networking fundamentals", "domainList" : [ "api-development", "saas-products", "rest-apis", "networking-fundamentals" ], "domainSpecificKnowledge" : [ "API Development", "SaaS products", "REST APIs", "Networking fundamentals" ], "toolProficiency" : [ "Jira", "Github", "Zendesk", "Confluence" ], "communicationSkills" : "Explaining technical concepts; Explaining concepts live; Guiding troubleshooting steps", "documentationSkills" : "Writing follow-ups", "innovationCreativity" : "Run experiments; Build proofs-of-concepts", "problemSolvingSkills" : "Troubleshooting; Diagnosing issues; Identifying solutions; Root cause analysis", "specialRequirements" : "Participate in weekend coverage, Timezone alignment IST", "outcomesObjectives" : "Achieve CSAT metrics; Achieve responsiveness metrics; Achieve # of iterations metrics", "qualificationsBasic" : "2+ years technical product support, Experience with API Development / SaaS products, Excellent client-facing skills, Excellent written communication skills, Excellent verbal communication skills, Comfortable with technical concepts, Great analytical skills, Familiarity with software products, Familiarity with basics of networking, Familiarity with fundamentals of REST APIs, Familiarity with how the web works, Able to work asynchronously, Comfortable providing customer support over phone, Able to work standard hours aligned to IST, Participate in weekend coverage", "qualificationsPreferred" : "Familiarity with key languages like JavaScript, Familiarity with Node.js, Familiarity with PHP, Experience in customer-facing roles, Experience with Jira, Experience with Github, Experience with Zendesk, Experience with Confluence", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The \"API-First World\" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity We seek a Technical Support Engineer to join our team and deliver excellent service for a leading global SaaS company with millions of users. You will engage with customers, both technical and non-technical, on a personal level, across multiple support channels—including phone support. Familiarity with key languages like JavaScript, Node.js, and PHP is highly valued. Don't hesitate to apply even if you don't meet all the requirements—we welcome applicants from diverse backgrounds, including those without customer-facing experience. Location requirement: This role is open to candidates based in Bangalore, India. Timezone alignment: This role is aligned to India Standard Time (IST). What You’ll Do Becoming a technical expert on the Postman platform Taking ownership of customer reported issues and seeing problems through to resolution Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues Working with engineering, product, and customer teams to ensure speedy resolution Streamline process, run experiments, build/maintain internal tools, build proofs-of-concepts for users Contributing to our FAQs, which serve as our customer’s knowledge base Interacting with Postman's developer community of 15 million+ via our support channels, our public Github issue tracker and the community Achieving key metrics around CSAT, responsiveness, and # of iterations to a successful resolution Providing real-time customer support via phone (and/or screen-sharing when appropriate), including triage, troubleshooting, escalation coordination, and clear follow-ups in writing Participating in weekend coverage to support customers outside of standard weekday hours, ensuring consistent responsiveness and handoffs across a globally distributed team About You 2+ years of experience doing technical product support for a modern / SaaS product Previous experience with API Development / SaaS products Excellent client-facing skills Excellent written and verbal communication skills Very comfortable with technical concepts, great analytical skills, and can explain how Postman works to a range of audiences Familiarity with software products in general, basics of networking, fundamentals of REST APIs, and how the web works Able to work asynchronously with a globally-distributed team Familiarity with support platforms like Jira, Github, Zendesk and Confluence Comfortable providing customer support over the phone, including explaining technical concepts live, guiding troubleshooting steps, and maintaining a calm, structured approach during high-urgency issues Able to work standard hours aligned to IST Participate in weekend coverage as part of the role (via a rotating schedule or shifted week); timing and frequency may evolve as the team grows What Else? In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, New York City, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom. Our Values At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. Equal opportunity Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.", "summaryDescription" : "Technical Support Engineer at Postman. Skills: Technical Support, Customer Success, API Development. Become technical expert on Postman platform. Take ownership of customer reported issues", "postedDate" : "2026-06-11T19:41:57.709", "createdAt" : "2026-06-11T19:41:57.709", "lastUpdated" : "2026-06-13T20:15:55.055", "ingestTimestamp" : "2026-06-11T19:41:57.709", "mongoId" : "6a2a81e274d8ee00a0671be9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Troubleshooting", "Researching issues", "Diagnosing issues", "Identifying solutions", "Technical Support", "Customer Success", "API Development", "Technical expertise", "Problem resolution", "Process streamlining", "Customer support", "SaaS products", "REST APIs", "Networking fundamentals", "Jira", "Github", "Zendesk", "Confluence" ], "skillCount" : 18, "jobCategory" : "customer-service", "jobSubcategory" : "customer-experience-&-services", "dataQualityScore" : 0.7777778, "_score" : 609.7813, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS" }, { "id" : "69cf3f032beec4dd3d933f55", "title" : "Senior Partner Solutions Architect, End User Computing, Applied AI Solutions Partner GTM", "company" : "Amazon Web Services, Inc.", "industry" : "Solutions Architect, Solution Architect, Cloud Computing", "salary" : { "min" : 153600.0, "max" : 207800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T01:58:35.505", "fingerprint" : "ca164065fef18591bbf2a173470069fa0abd1ae944cac0ce6b232253770bb47e", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10382817/apply", "externalId" : "358ea3c5-3a6f-4a1e-aa88-dfd87f9c38bb", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AWS, EUC", "professionalSkills" : [ "Go-to-market strategy", "Technical expertise", "Business expertise", "Consultative skills", "Leadership skills", "Architectural guidance", "Value proposition", "Technical liaison", "Technical capability development" ], "hardSkillsList" : [ "Application architectures", "Integration approaches", "Cloud computing", "Virtualized desktops", "Document collaboration", "AWS-optimized architectures", "Implementation projects", "Technical engagement", "Sales opportunities", "Large-scale workloads", "Compelling workloads", "Technical enablement", "Best practices sharing", "Architectural discussions", "Solution design", "Customer-facing publications", "Partner-facing publications", "Technical guides", "Senior technical individuals", "Service engineering", "Partner organizations", "Professional services", "Sales opportunities", "Technical capability", "Certification attainment" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Application architectures", "level" : "intermediate" }, { "name" : "Integration approaches", "level" : "intermediate" }, { "name" : "Cloud computing", "level" : "intermediate" }, { "name" : "Virtualized desktops", "level" : "intermediate" }, { "name" : "Document collaboration", "level" : "intermediate" }, { "name" : "AWS-optimized architectures", "level" : "intermediate" }, { "name" : "Implementation projects", "level" : "intermediate" }, { "name" : "Technical engagement", "level" : "intermediate" }, { "name" : "Sales opportunities", "level" : "intermediate" }, { "name" : "Large-scale workloads", "level" : "intermediate" }, { "name" : "Compelling workloads", "level" : "intermediate" }, { "name" : "Technical enablement", "level" : "intermediate" }, { "name" : "Best practices sharing", "level" : "intermediate" }, { "name" : "Architectural discussions", "level" : "intermediate" }, { "name" : "Solution design", "level" : "intermediate" }, { "name" : "Customer-facing publications", "level" : "intermediate" }, { "name" : "Partner-facing publications", "level" : "intermediate" }, { "name" : "Technical guides", "level" : "intermediate" }, { "name" : "Senior technical individuals", "level" : "intermediate" }, { "name" : "Service engineering", "level" : "intermediate" }, { "name" : "Partner organizations", "level" : "intermediate" }, { "name" : "Professional services", "level" : "intermediate" }, { "name" : "Sales opportunities", "level" : "intermediate" }, { "name" : "Technical capability", "level" : "intermediate" }, { "name" : "Certification attainment", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "End User Computing, AWS, Partner Ecosystem", "majorSkillsList" : [ "End User Computing", "AWS", "Partner Ecosystem" ], "coreResponsibilities" : "Own end-to-end go-to-market strategy, Provide business and technical expertise, Help customers succeed, Own strategy, recruiting, development, and growth of partners, Provide expertise and scale to customers, Help customers build innovative solutions, Help customers implement cloud computing solutions, Solve technical problems, Help groups understand application architectures, Help groups understand integration approaches, Help customers succeed with cloud efforts, Establish AWS End User Computing as market leader, Give customers agility to respond to workforce needs, Scale up or down on-demand, Provide users with needed resources, Dive deep, Build complex, AWS-optimized architectures, Help customers accelerate AWS adoption, Own technical engagement, Ensure success of implementation projects, Discuss complex technical details with engineers, Brief executive audience, Engage with AWS solutions architects, Engage with partner organizations, Engage with professional services teams, Drive large and highly complex sales opportunities, Create and migrate large-scale workloads on AWS, Collaborate with technical teams at partner organizations, Influence technical teams at partner organizations, Make impact on Amazon's customers, Work with enterprise customers, Work with partners, Educate partners and customers on AWS value proposition, Participate in deep architectural discussions, Ensure solutions are designed for successful deployment, Conduct one-to-few training sessions, Conduct one-to-many training sessions, Transfer knowledge to partners and customers, Capture best-practice knowledge, Share best-practice knowledge, Author AWS customer-facing publications, Contribute to AWS customer-facing publications, Author AWS partner-facing publications, Contribute to AWS partner-facing publications, Build deep relationships with senior technical individuals, Enable partners to be cloud advocates, Act as technical liaison between customers, Act as technical liaison between partners, Act as technical liaison between service engineering teams, Act as technical liaison between support, Drive partner technical capability development, Drive partner certification attainment in AWS EUC services, Deploy Amazon WorkSpaces, Deploy Personal, Pools and Amazon AppStream 2.0, Deploy Amazon WorkSpaces Thin Client, Enable partners to deliver successful EUC implementations, Share architectural guidance", "teamCollaboration" : "Partner network; AWS solutions architects; Partner organizations; Professional services teams; Partner organizations; Service engineering teams; Support teams; AWS solutions architect community; Partner community", "domainKnowledge" : "End User Computing; Cloud computing; Virtualized desktops; Document collaboration; AWS EUC services; Cloud-native architecture", "domainList" : [ "end-user-computing", "cloud-computing", "virtualized-desktops", "document-collaboration", "aws-euc-services", "cloud-native-architecture" ], "domainSpecificKnowledge" : [ "End User Computing", "Cloud computing", "Virtualized desktops", "Document collaboration", "AWS EUC services", "Cloud-native architecture" ], "toolProficiency" : [ "Amazon WorkSpaces", "Amazon AppStream 2.0" ], "communicationSkills" : "Executive presentations; Technical documentation; Whitepapers; Blogs", "documentationSkills" : "Technical guides; Whitepapers; Blogs", "continuousLearning" : "Technical enablement; Best practices sharing; Architectural guidance; Training sessions; Knowledge transfer; Mentorship; Career growth", "innovationCreativity" : "Innovative cloud computing solutions; Innovative solutions", "problemSolvingSkills" : "Solve technical problems; Architect complex solutions; Accelerate adoption; Drive opportunities; Migrate workloads; Design solutions; Troubleshoot", "outcomesObjectives" : "Help customers succeed; Build innovative solutions; Implement innovative solutions; Solve technical problems; Help customers succeed with cloud efforts; Establish AWS EUC as market leader; Give customers agility; Build complex architectures; Accelerate adoption of AWS services; Ensure success of implementation projects; Drive sales opportunities to closure; Create compelling workloads; Migrate large-scale workloads; Make significant impact on customers; Deliver successful EUC implementations; Ensure solutions are designed for successful deployment; Transfer knowledge to partners; Transfer knowledge to customers; Enable partners to be cloud advocates; Drive partner technical capability development; Drive partner certification attainment", "qualificationsBasic" : "3+ years design, implementation, or consulting in applications and infrastructures, 10+ years IT development or implementation/consulting in software or Internet industries, 5+ years architecting end-user-computing (EUC) solutions", "qualificationsPreferred" : "5+ years infrastructure architecture, database architecture and networking experience, Experience working with end user or developer communities", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. Do you like helping customers implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping groups understand application architectures and integration approaches? Do you have the consultative and leadership skills to help customers succeed with their cloud efforts? Are you passionate about cloud computing with a special focus on virtualized desktops, applications, and document collaboration? Amazon Web Services is looking for a Partner Solutions Architect to help establish AWS End User Computing (EUC) as the market leader in end user computing. We built AWS EUC services to give customers the agility to respond to the changing needs of their workforce. Customers can scale up or scale down on-demand, providing users with the resources they need, all without deploying and operating infrastructure. This is a highly technical position for someone who can dive deep, build complex, AWS-optimized architectures, and help customers accelerate their adoption of AWS services through our partner ecosystem. Your broad responsibilities include owning the technical engagement and ultimate success around specific implementation projects delivered through our partner network. You should be as comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. In addition, you will engage with AWS solutions architects, partner organizations, and professional services teams to drive large and highly complex sales opportunities to closure. The AWS EUC Partner SA team is creating and migrating large-scale and compelling workloads on AWS through our partner ecosystem. You will be collaborating with and influencing technical teams at our partner organizations, requiring AWS expertise and in so doing will be making a significant impact on Amazon's customers. You will enjoy working with enterprise customers and partners, bringing a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of enterprise customers through our partner channel. Key job responsibilities - Work with partners and customers to deploy Amazon WorkSpaces - Personal, Pools and Core; Amazon AppStream 2.0, and Amazon WorkSpaces Thin Client - Enable partners to deliver successful EUC implementations through technical enablement, best practices sharing, and architectural guidance - Educate partners and customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud - Conduct one-to-few and one-to-many training sessions to transfer knowledge to partners and customers considering or already using AWS - Capture and share best-practice knowledge amongst the AWS solutions architect and partner community - Author or otherwise contribute to AWS customer-facing and partner-facing publications such as whitepapers, blogs, and technical guides - Build deep relationships with senior technical individuals within partner organizations to enable them to be cloud advocates - Act as a technical liaison between customers, partners, service engineering teams and support - Drive partner technical capability development and certification attainment in AWS EUC services About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - 3+ years of design, implementation, or consulting in applications and infrastructures experience - 10+ years of IT development or implementation/consulting in the software or Internet industries experience - 5+ years of architecting end-user-computing (EUC) solutions Preferred Qualifications: - 5+ years of infrastructure architecture, database architecture and networking experience - Experience working with end user or developer communities Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 169,000.00 - 228,600.00 USD annually USA, TX, Austin - 153,600.00 - 207,800.00 USD annually USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually USA, VA, Arlington - 153,600.00 - 207,800.00 USD annually USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually", "summaryDescription" : "Senior Partner Solutions Architect, End User Computing, Applied AI Solutions Partner GTM at Amazon Web Services, Inc.. Skills: End User Computing, AWS, Partner Ecosystem. Own end-to-end go-to-market strategy. Provide business and technical expertise", "postedDate" : "2026-06-13T03:44:55.464", "createdAt" : "2026-06-13T03:44:55.464", "lastUpdated" : "2026-06-15T01:58:35.505", "ingestTimestamp" : "2026-06-13T03:44:55.464", "mongoId" : "69cf3f032beec4dd3d933f55", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10382817/apply", "salaryAnnualMin" : 153600, "salaryAnnualMax" : 207800, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Application architectures", "Integration approaches", "Cloud computing", "Virtualized desktops", "Document collaboration", "AWS-optimized architectures", "Implementation projects", "Technical engagement", "Sales opportunities", "Large-scale workloads", "Compelling workloads", "Technical enablement", "Best practices sharing", "Architectural discussions", "Solution design", "Customer-facing publications", "Partner-facing publications", "Technical guides", "Senior technical individuals", "Service engineering", "Partner organizations", "Professional services", "Technical capability", "Certification attainment", "Leadership", "End User Computing", "AWS", "Partner Ecosystem", "Go-to-market strategy", "Technical expertise", "Business expertise", "Consultative skills", "Leadership skills", "Architectural guidance", "Value proposition", "Technical liaison", "Technical capability development", "AWS EUC services", "Cloud-native architecture", "Amazon WorkSpaces", "Amazon AppStream 2.0" ], "skillCount" : 41, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "_score" : 609.479, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 12480, "totalPages" : 250, "hasNext" : true, "hasPrevious" : false } }

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