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While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas, in the RESEA department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: The ideal candidate leverages exceptional leadership and management skills to ensure projects, training, and guidance are error-free and completed on time. This position plays a critical role in ensuring successful administration and implementation of the Reemployment Services and Eligibility Assessment (RESEA) program. If you are an experienced and innovative leader who is open to new ideas, and have excellent people skills, this opening could be the perfect match for you. WHAT YOU WILL DO: The Implementation and Operations Manager (Manager IV) performs advanced (senior-level) managerial work administering the daily operations and activities of an agency’s business function, division, or department. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Lead a team of RESEA coordinators located across the state who provide technical assistance, implementation, observations and customer compliance checks of offices providing RESEA services. - Guide the preparation of administrative reports, state plans, federal waiver requests, and responses to federal audit reviews. - Develop short and long-term strategies and goals for the administration of assigned projects. - Manage and provide high-level technical assistance and guidance to 28 Local Workforce Development Area (LWDA) Boards to ensure workforce programs are operated according to TWC standards and rules. - Brief TWC executive management, Commissioners, and their staff, and LWDA executives regarding programs, projects, and performance issues; coordinate with internal and external stakeholders. - Enhance program effectiveness by developing and recommending service delivery guidelines, providing expert guidance on program issues, and implementing action plans for operational improvement. - Oversee a high-performing team through effective performance management, professional development, and clear guidance on job expectations and TWC standards. - Represent the department and TWC at meetings, conferences, and seminars, and serve on committees. - Ensure assigned staff, LWDA Boards, and service providers comply with all RESEA federal, state, and agency laws, rules, policies, and procedures. - Perform related work as assigned. YOU QUALIFY WITH: -Five years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, one year and six months of which must have been in an administrative management or supervisory capacity. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: - Experience in developing, implementing, and evaluating policies and procedures. - Experience motivating and leading a team. - Excellent communication skills, both written and verbal. - Highly skilled in managing both people and projects. - High attention to detail, while still seeing the big picture. - Ability to balance competing and shifting priorities. - Knowledge of workforce programs and grant administration. - Collaboration to innovate and problem solve. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $7,790.31 - $8,179.83/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Duty involves up to 25% travel within the state of Texas. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. 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While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas, in the RESEA department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: The ideal candidate leverages exceptional leadership and management skills to ensure projects, training, and guidance are error-free and completed on time. This position plays a critical role in ensuring successful administration and implementation of the Reemployment Services and Eligibility Assessment (RESEA) program. If you are an experienced and innovative leader who is open to new ideas, and have excellent people skills, this opening could be the perfect match for you. WHAT YOU WILL DO: The Implementation and Operations Manager (Manager IV) performs advanced (senior-level) managerial work administering the daily operations and activities of an agency’s business function, division, or department. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Lead a team of RESEA coordinators located across the state who provide technical assistance, implementation, observations and customer compliance checks of offices providing RESEA services. - Guide the preparation of administrative reports, state plans, federal waiver requests, and responses to federal audit reviews. - Develop short and long-term strategies and goals for the administration of assigned projects. - Manage and provide high-level technical assistance and guidance to 28 Local Workforce Development Area (LWDA) Boards to ensure workforce programs are operated according to TWC standards and rules. - Brief TWC executive management, Commissioners, and their staff, and LWDA executives regarding programs, projects, and performance issues; coordinate with internal and external stakeholders. - Enhance program effectiveness by developing and recommending service delivery guidelines, providing expert guidance on program issues, and implementing action plans for operational improvement. - Oversee a high-performing team through effective performance management, professional development, and clear guidance on job expectations and TWC standards. - Represent the department and TWC at meetings, conferences, and seminars, and serve on committees. - Ensure assigned staff, LWDA Boards, and service providers comply with all RESEA federal, state, and agency laws, rules, policies, and procedures. - Perform related work as assigned. YOU QUALIFY WITH: -Five years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, one year and six months of which must have been in an administrative management or supervisory capacity. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: - Experience in developing, implementing, and evaluating policies and procedures. - Experience motivating and leading a team. - Excellent communication skills, both written and verbal. - Highly skilled in managing both people and projects. - High attention to detail, while still seeing the big picture. - Ability to balance competing and shifting priorities. - Knowledge of workforce programs and grant administration. - Collaboration to innovate and problem solve. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $7,790.31 - $8,179.83/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Duty involves up to 25% travel within the state of Texas. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Implementation and Operations Manager at Texas Workforce Commission. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Lead RESEA coordinators. Provide technical assistance", "createdAt" : "2026-06-14T01:49:48.239", "lastUpdated" : "2026-06-15T12:41:57.722", "ingestTimestamp" : "2026-06-14T01:49:48.239", "mongoId" : "6960824e0937eae70e9c861a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 145000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Policy implementation", "Policy interpretation", "Program administration", "Grant administration", "Performance management", "Leadership", "Management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Technical assistance", "Professional development", "Project management", "Program management", "Workforce programs", "RESEA program" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 750.39905, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc2b074d8ee00a0a07305", "title" : "Implementation Manager", "company" : "Multitude Insights", "industry" : "Customer Success", "salary" : { "min" : 2500000.0, "max" : 4500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Implementation Manager in the SaaS industry, adjusted for lead experience and remote work in India." }, "location" : "Remote ", "locations" : [ "Remote ", "NYC", "Seattle ", "Los Angeles ", "Portland" ], "timestamp" : "2026-06-15T07:17:02.652", "fingerprint" : "ac089eea8273a524b7a870a0a5a0d9cd6ea5bfa7cbf432fa63546f497d9c2bbb", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/multitude%20insights/9a8224f3-9e67-4982-a2ae-e77a6a8d96ff/application", "externalId" : "9a8224f3-9e67-4982-a2ae-e77a6a8d96ff", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Customer success", "Project management", "Change management", "Workflow assessment", "Technical scoping", "Customer adoption", "Training enablement", "Stakeholder communication", "System configuration" ], "hardSkillsList" : [ "Platform configuration", "Workflow mapping", "Onboarding sessions" ], "softSkillsList" : [ "Leadership", "Critical thinking" ], "hardSkills" : [ { "name" : "Platform configuration", "level" : "intermediate" }, { "name" : "Workflow mapping", "level" : "intermediate" }, { "name" : "Onboarding sessions", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Critical thinking" } ], "majorSkills" : "Customer onboarding, Platform configuration, Change management", "majorSkillsList" : [ "Customer onboarding", "Platform configuration", "Change management" ], "coreResponsibilities" : "Lead end-to-end implementations, Own onboarding and implementation process, Manage project timelines, Manage stakeholder communication, Drive implementation workstreams, Handle portions of work directly, Configure customer environments, Ensure implementations stay on track, Deliver customer experience, Drive customer adoption, Conduct workflow assessments, Conduct technical scoping, Document current state workflows, Develop future state workflow maps, Guide customers through change management, Collaborate with Customer Success Managers, Deliver onboarding sessions, Deliver training, Deliver enablement, Act as trusted partner, Create scalable implementation playbooks, Create templates, Create processes, Create best practices, Capture lessons learned, Improve how Multitude deploys, Define systems, Define operational infrastructure, Track implementation outcomes, Identify ways to improve speed, Identify ways to improve adoption, Identify ways to improve satisfaction, Partner with Product, Partner with Engineering, Partner with Customer Success, Ensure successful customer launches, Translate customer needs, Translate implementation feedback, Identify implementation risks, Drive resolution across teams, Provide frontline customer insight", "teamCollaboration" : "Internal and external teams; Cross-functional teams; Customer Success Managers; Product; Engineering; Customer Success", "projectManagementSkills" : [ "Project management", "Organizational skills", "Execution" ], "domainKnowledge" : "Public safety; Law enforcement; Gov-tech; Public sector technology", "domainList" : [ "public-safety", "law-enforcement", "gov-tech", "public-sector-technology" ], "domainSpecificKnowledge" : [ "Public safety", "Law enforcement", "Gov-tech", "Public sector technology" ], "communicationSkills" : "Stakeholder communication; Customer communication; Agency leadership communication", "documentationSkills" : "Document workflows; Develop workflow maps", "innovationCreativity" : "Builder mindset; Create systems; Create playbooks; Create infrastructure", "problemSolvingSkills" : "Problem solving; Troubleshooting", "outcomesObjectives" : "Agencies launch smoothly and quickly; Customers adopt BLTN; Implementation processes become repeatable; Implementation processes become scalable; Customer trust strengthens; Customer retention strengthens; Implementation function evolves", "qualificationsBasic" : "6+ years experience, Manage complex implementations, Manage multiple concurrent implementations, Hands-on contribution, Lead customer onboarding, Excellent communication skills, Builder mindset, Balance speed, organization, experience", "qualificationsPreferred" : "Gov-tech experience preferred, Public sector technology experience preferred, Law enforcement-adjacent environments experience preferred, Startup environment experience a plus, Early-stage environment experience a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT MULTITUDE INSIGHTS Multitude Insights builds modern tools for public safety agencies. Our flagship product, BLTN, transforms siloed law-enforcement bulletins and investigative intel into a searchable, AI-powered network that connects cities, counties, and states. Agencies use BLTN to create, share, and link critical information in real time — surfacing patterns analysts often miss and accelerating case resolution across jurisdictions. We're backed by top-tier investors and expanding nationwide, with customers from Boston to Seattle to Orange County. Our mission is simple: give law enforcement the clarity and confidence they need to protect the public. We turn information into awareness — and awareness into action. If you want to build category-defining technology that directly impacts community safety — and join a team on a hyper-growth trajectory — this is the place to do the most meaningful work of your career. THE ROLE Multitude Insights is hiring an Implementation Lead to own the onboarding and activation experience for new agency partners. This is not a pure project management role — we’re looking for someone who can both coordinate the work and help execute it. You’ll lead agencies from kickoff through go-live, helping configure our platform using tools built by our Engineering team, guiding change management, supporting training, and ensuring customers successfully adopt BLTN as part of their daily workflows. This is a foundational role on an early team. We’re looking for someone with a builder mindset who is excited to create the systems, playbooks, and implementation infrastructure that will scale with the company over time. Implementation at Multitude is core to customer success. Your job is to ensure agencies get up and running quickly, realize value fast, and become long-term partners. RESPONSIBILITIES - Lead End-to-End Implementations - Own the onboarding and implementation process from kickoff through go-live and stabilization. - Manage project timelines, milestones, stakeholder communication, and execution across internal and external teams. - Coordinate and drive implementation workstreams while also handling portions of the work directly. - Configure customer environments using internal tools and workflows developed by Engineering. - Ensure implementations stay on track, within scope, and deliver a strong customer experience. - Drive Customer Adoption & Change Management - Conduct current state workflow assessments and technical scoping conversations to understand how agencies operate and where BLTN fits. - Document current state workflows and develop future state workflow maps that define how agencies will use BLTN in practice. - Guide customers through change management and adoption challenges. - Collaborate with Customer Success Managers to deliver onboarding sessions, training, and enablement for end users and administrators, with shared accountability for equipping agencies to use BLTN independently - Act as a trusted partner to agency leadership, operators, and IT stakeholders throughout implementation. - Build the Implementation Function - Create scalable implementation playbooks, templates, processes, and best practices. - Capture lessons learned and continuously improve how Multitude deploys customers. - Help define the systems and operational infrastructure needed to scale implementations over time. - Track implementation outcomes and identify ways to improve onboarding speed, adoption, and customer satisfaction. - Collaborate Cross-Functionally - Partner closely with Product, Engineering, and Customer Success to ensure successful customer launches. - Translate customer needs and implementation feedback into actionable internal requests. - Identify implementation risks early and help drive resolution across teams. - Provide frontline customer insight that informs product and operational improvements. QUALIFICATIONS - 6+ years of experience in implementation, onboarding, customer operations, project management, or customer success within SaaS, gov-tech, or a similar environment. - Experience managing complex customer implementations with multiple stakeholders. - Demonstrated ability to manage multiple concurrent implementations or projects simultaneously without sacrificing quality or customer experience - Strong project management and organizational skills, with the ability to drive execution independently. - Comfortable being hands-on — not just tracking work, but actively contributing to implementation and configuration tasks. - Experience leading customer onboarding, training, or change management initiatives. - Excellent communication skills and ability to build trust with customers. - Builder mindset with comfort operating in ambiguity and creating structure from scratch. - Ability to balance speed, organization, and customer experience in a fast-moving environment. - Experience in gov-tech, public sector technology, or law enforcement-adjacent environments is highly preferred. - Experience working in startup or early-stage environments is a plus. - Comfortable working in a fully remote environment. - What Success Looks Like - Agencies launch smoothly and quickly. - Customers adopt BLTN as part of their core workflows. - Implementation processes become repeatable and scalable. - Customer trust and retention strengthen over time. - The implementation function evolves into a strategic advantage for the company. - Leadership & Competencies - Builder’s mindset—comfortable creating structure from scratch. - Strategic operator who moves quickly while knowing what scales. - Proactive, data-driven, and high-ownership. - Executive presence and ability to serve as a trusted advisor internally and externally. - Aligned with our core values: Trust, Duty, Urgency.", "summaryDescription" : "Implementation Manager at Multitude Insights. Skills: Customer onboarding, Platform configuration, Change management. Lead end-to-end implementations. 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Campinas, Brazil; Rio de Janeiro, Brazil; Belo Horizonte, Brazil", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Data intelligence", "professionalSkills" : [ "Technical leadership", "Platform design", "Roadmap shaping", "Architectural choices", "Engineering standards", "Data-driven decision making", "Stakeholder management", "Dependency management", "Problem framing", "Alignment driving" ], "hardSkillsList" : [ "System design", "Architecture design" ], "hardSkills" : [ { "name" : "System design", "level" : "intermediate" }, { "name" : "Architecture design", "level" : "intermediate" } ], "majorSkills" : "Marketing platforms, Audience manager, Website platform, Campaign manager", "majorSkillsList" : [ "Marketing platforms", "Audience manager", "Website platform", "Campaign manager" ], "coreResponsibilities" : "Design large-scale marketing platforms, Evolve large-scale marketing platforms, Operate across multiple channels, Operate across multiple markets, Partner Audience Manager squad, Partner Website Platform squad, Partner Campaign Manager squad, Define technical direction, Shape roadmaps, Ensure platforms work together, Translate growth strategy architecture, Translate brand strategy architecture, Turn audience needs architecture, Turn campaign needs architecture, Turn website needs architecture, Set architectural direction, Lead design reviews, Evolve engineering standards, Mentor engineers, Mentor tech leads, Design observable systems, Design debuggable systems, Design experimentation-friendly systems, Support data-driven decision making, Navigate complex stakeholder landscapes, Collaborate Product Data Design Marketing, Align priorities, Manage dependencies, Keep interfaces healthy, Frame ambiguous problems options, Drive alignment communication", "teamCollaboration" : "Cross-functional teams; Multiple squads; Product Data Design Marketing; Platform teams", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Martech; Experimentation; Audience/identity; Web platforms; Customer data platforms; Journey orchestration; Growth platforms; Financial services; Digital financial platforms; Marketing technology; Campaign orchestration; Audience activation", "domainList" : [ "martech", "experimentation", "audience-identity", "web-platforms", "customer-data-platforms", "journey-orchestration", "growth-platforms", "financial-services", "digital-financial-platforms", "marketing-technology", "campaign-orchestration", "audience-activation" ], "domainSpecificKnowledge" : [ "Martech", "Experimentation", "Audience/identity", "Web platforms", "Customer data platforms", "Journey orchestration", "Growth platforms", "Financial services", "Digital financial platforms", "Marketing technology", "Campaign orchestration", "Audience activation" ], "communicationSkills" : "Technical docs; RFCs; Design sessions; Presentations", "documentationSkills" : "Technical documentation", "continuousLearning" : "Learning platform", "problemSolvingSkills" : "Problem framing; Root cause analysis", "outcomesObjectives" : "Empower people; Redefine financial services; Acquire customers; Engage customers; Retain customers; Platform decisions affect growth; Platform decisions affect brand", "qualificationsBasic" : "Solid experience Staff-level engineer, Designing large-scale platforms, Data-intensive platforms experience, Marketing technology experience, Experimentation platforms experience, Audience/identity platforms experience, Web platforms experience, Work end-to-end multi-product stack, Partner with several squads, Connect product strategy platform design, Growth objectives architectural choices, Brand objectives architectural choices, Audience architectural choices, Campaign orchestration architectural choices, Website capabilities architectural choices, Technical leadership skills, Setting architectural direction, Driving design reviews, Evolving engineering standards, Mentoring senior engineers, Mentoring tech leaders, Experience experimentation data-driven decision making, Designing observable systems, Designing instrumented systems, Designing easy to reason systems, Navigate complex stakeholder environments, Collaborate Product Data Design Marketing, Align priorities manage dependencies, Comfort high-visibility cross-impact domains, High tolerance ambiguity, Frame complex problems clear options, Drive alignment structured communication", "qualificationsPreferred" : "Background growth martech platforms, Background CRM platforms, Experience multi-country environments, Experience multi-brand environments, Customer data platforms experience, Journey orchestration experience, Experimentation platforms experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Staff Software Engineer – Marketing Platforms About Us Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and beyond — and this is still just the beginning of the purple future we’re building. We combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Learn more at: https://international.nubank.com.br/careers/ About the role The Marketing Platforms area, inside our Growth Platforms BU, is responsible for enabling Nubank’s growth engine across owned and paid channels. This includes our public websites (BR, MX, CO and future markets), the Audience Manager platform (how we build, govern and activate audiences for campaigns and experiments), and Campaign Manager / orchestration capabilities that connect messages, audiences and channels into coherent customer journeys at scale. As a Staff Software Engineer – Marketing Platforms , you will be a senior technical leader working across this ecosystem: defining architecture and technical direction, ensuring that Audience Manager, Website Platform and Campaign Manager evolve as a cohesive platform, and directly influencing how Nubank acquires, engages and retains customers across countries. You’ll be responsible for Designing and evolving large-scale, data-intensive marketing platforms, in domains such as martech, experimentation, audience/identity and web platforms, operating across multiple channels and markets. Working end-to-end across the Marketing Platforms stack, partnering with Audience Manager, Website Platform and Campaign Manager squads to define technical direction, shape roadmaps and ensure these platforms work together as a cohesive ecosystem. Translating growth and brand strategy into platform architecture, turning audience, campaign and website needs into clear architectural choices and explicit trade-offs with a long-term view. Providing strong technical leadership: setting architectural direction, leading design reviews, evolving engineering standards and mentoring engineers and tech leads across multiple squads. Helping teams design systems that are observable, debuggable and experimentation-friendly, supporting data-driven decision making in how we run campaigns and optimize journeys. Navigating complex stakeholder landscapes, collaborating with Product, Data, Design, Marketing and other platform teams to align priorities, manage dependencies and keep interfaces between systems healthy over time. Operating in high-visibility, cross-impact areas, where platform decisions directly affect Nubank’s growth, brand presence and audience activation across BR, MX, CO and future geos. Framing ambiguous problems into clear options, and driving alignment through well-structured communication (technical docs, RFCs, design sessions and presentations). We are looking for a person who has Required Solid experience as a Staff-level engineer designing and evolving large-scale, data-intensive platforms, ideally in marketing technology, experimentation, audience/identity or web platforms. Ability to work end-to-end across a multi-product stack, partnering with several squads to make sure platforms interoperate as a coherent ecosystem. Proven track record connecting product strategy and platform design, turning growth and brand objectives into concrete architectural choices for audiences, campaign orchestration and website capabilities. Strong technical leadership skills: setting architectural direction, driving design reviews, evolving engineering standards and mentoring senior engineers and tech leaders. Experience with experimentation and data-driven decision making, and with designing systems that are observable, instrumented and easy to reason about. Demonstrated ability to navigate complex stakeholder environments, collaborating with Product, Data, Design, Marketing and other platform teams to align priorities and manage dependencies. Comfort operating in high-visibility, cross-impact domains, where platform decisions have direct effect on growth and brand outcomes. High tolerance for ambiguity, with the ability to frame complex problems into clear options and drive alignment through structured written and verbal communication. Nice to have Background in growth, martech or CRM platforms. Experience in multi-country or multi-brand environments. Previous work on customer data platforms, journey orchestration or experimentation platforms. Location for this opportunity Brazil – Hybrid hubs: São Paulo, Campinas, Rio de Janeiro, or Belo Horizonte (aligned with Nubank’s official office locations). Work Model for this Role Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ Our Benefits – Brazil (Employee, Hybrid) Chance of earning equity at Nubank Food / Meal Card (Vale-Refeição and/or Vale-Alimentação) Public Transportation Commuting Benefit (Vale-Transporte) NuCare – Psychological, Financial and Legal Assistance Program Life Insurance Medical Plan Dental Plan NuLanguage – Language Course Program Nucleo – Our learning platform of courses Extended Parental Leave Daycare Allowance Parental Consultancy Work-from-home Allowance Gym Partnerships 30 days of paid vacation Relocation Assistance Package, if applicable Join us If you want to shape the platforms that power Nubank’s growth engine — from how we build audiences to how we orchestrate campaigns and run our public websites — we’d love to hear from you. Apply now to be our Staff Software Engineer – Marketing Platforms in Brazil.", "summaryDescription" : "Staff Software Engineer (Marketing Platforms) at Nubank. Skills: Marketing platforms, Audience manager, Website platform, Campaign manager. Design large-scale marketing platforms. Evolve large-scale marketing platforms", "postedDate" : "2026-06-14T01:25:31.412", "createdAt" : "2026-06-14T01:25:31.412", "lastUpdated" : "2026-06-15T07:01:02.429", "ingestTimestamp" : "2026-06-14T01:25:31.412", "mongoId" : "6a2c930674d8ee00a0987354", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "System design", "Architecture design", "Marketing platforms", "Audience manager", "Website platform", "Campaign manager", "Technical leadership", "Platform design", "Roadmap shaping", "Architectural choices", "Engineering standards", "Data-driven decision making", "Stakeholder management", "Dependency management", "Problem framing", "Alignment driving", "Roadmap planning", "Martech", "Experimentation", "Audience/identity", "Web platforms", "Customer data platforms", "Journey orchestration", "Growth platforms", "Financial services", "Digital financial platforms", "Marketing technology", "Campaign orchestration", "Audience activation" ], "skillCount" : 29, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "_score" : 681.3463, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb05a74d8ee00a09d9b2a", "title" : "Staff Software Engineer (Marketing Platforms)", "company" : "Nubank", "industry" : "Engineer", "salary" : { "min" : 480000.0, "max" : 720000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Staff Software Engineer in Brazil, adjusted for executive seniority and the FinTech industry." }, "location" : "Brazil", "locations" : [ "Brazil" ], "timestamp" : "2026-06-15T09:15:55.495", "fingerprint" : "5bf53789a89c38a6e9acea7da275e1c95f05151ff6ad8557453af89a9cb8e687", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/nubank/d01c1dbc-8802-47b1-9fc5-ee59a280729d/application", "externalId" : "d01c1dbc-8802-47b1-9fc5-ee59a280729d", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Brazil", "continent" : "sa", "workMode" : "hybrid" } ], "locationText" : "Brazil", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Data-intensive platforms, Martech, Experimentation, Audience, Identity, Web platforms, Campaign orchestration, Website capabilities", "professionalSkills" : [ "System design", "Platform architecture", "Roadmap planning", "Stakeholder management", "Dependency management", "Interface management" ], "hardSkillsList" : [ "Data intelligence" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Data intelligence", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Marketing platforms, Audience Manager, Website Platform, Campaign Manager", "majorSkillsList" : [ "Marketing platforms", "Audience Manager", "Website Platform", "Campaign Manager" ], "coreResponsibilities" : "Design evolving large-scale platforms, Operate across multiple channels, Operate across multiple markets, Partner Audience Manager squads, Partner Website Platform squads, Partner Campaign Manager squads, Define technical direction, Shape roadmaps, Ensure platforms work together, Translate strategy platform architecture, Turn needs architectural choices, Set architectural direction, Lead design reviews, Evolve engineering standards, Mentor engineers tech leads, Help teams design systems, Support data-driven decision making, Navigate complex stakeholder landscapes, Collaborate Product Data Design, Collaborate Marketing platform teams, Align priorities, Manage dependencies, Keep interfaces healthy, Operate high-visibility areas, Frame ambiguous problems, Drive alignment communication", "teamCollaboration" : "Cross-functional teams; Multiple squads; Product Data Design Marketing; Other platform teams", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Marketing technology; Audience/identity; Web platforms; Customer data platforms; Journey orchestration; Experimentation platforms; Growth platforms; Martech; CRM platforms; Digital financial services; Data intelligence", "domainList" : [ "marketing-technology", "audience-identity", "web-platforms", "customer-data-platforms", "journey-orchestration", "experimentation-platforms", "growth-platforms", "martech", "crm-platforms", "digital-financial-services", "data-intelligence" ], "domainSpecificKnowledge" : [ "Marketing technology", "Audience/identity", "Web platforms", "Customer data platforms", "Journey orchestration", "Experimentation platforms", "Growth platforms", "Martech", "CRM platforms", "Digital financial services", "Data intelligence" ], "communicationSkills" : "Technical documentation; RFCs; Design sessions; Presentations", "documentationSkills" : "Technical documentation", "continuousLearning" : "Nucleo learning platform; NuLanguage language course", "innovationCreativity" : "Prototype development", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Data-driven decision making", "outcomesObjectives" : "Acquire engage retain customers; Platform decisions affect growth; Platform decisions affect brand", "qualificationsBasic" : "Solid experience Staff-level engineer, Designing evolving large-scale platforms, Data-intensive platforms experience, Marketing technology experience, Experimentation platforms experience, Audience/identity platforms experience, Web platforms experience, Work end-to-end multi-product stack, Partnering with several squads, Connect product strategy platform design, Growth brand objectives architectural choices, Audience campaign website capabilities, Technical leadership skills, Setting architectural direction, Driving design reviews, Evolving engineering standards, Mentoring engineers tech leads, High tolerance ambiguity, Frame complex problems clear options, Drive alignment structured communication", "qualificationsPreferred" : "Growth platforms background, Martech platforms background, CRM platforms background, Multi-country environments experience, Multi-brand environments experience, Customer data platforms experience, Journey orchestration experience, Experimentation platforms experience", "workSiteFlexibility" : "Hybrid", "rawDescription" : "ABOUT NU Nu is one of the largest digital financial services platforms in the world, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns. Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks. Visit our institutional page: https://www.nu.com/2026-en STAFF SOFTWARE ENGINEER – MARKETING PLATFORMS ABOUT US Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and beyond — and this is still just the beginning of the purple future we’re building. We combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Learn more at: https://international.nubank.com.br/careers/ https://international.nubank.com.br/careers/ ABOUT THE ROLE The Marketing Platforms area, inside our Growth Platforms BU, is responsible for enabling Nubank’s growth engine across owned and paid channels. This includes our public websites (BR, MX, CO and future markets), the Audience Manager platform (how we build, govern and activate audiences for campaigns and experiments), and Campaign Manager / orchestration capabilities that connect messages, audiences and channels into coherent customer journeys at scale. As a Staff Software Engineer – Marketing Platforms , you will be a senior technical leader working across this ecosystem: defining architecture and technical direction, ensuring that Audience Manager, Website Platform and Campaign Manager evolve as a cohesive platform, and directly influencing how Nubank acquires, engages and retains customers across countries. YOU’LL BE RESPONSIBLE FOR - Designing and evolving large-scale, data-intensive marketing platforms, in domains such as martech, experimentation, audience/identity and web platforms, operating across multiple channels and markets. - Working end-to-end across the Marketing Platforms stack, partnering with Audience Manager, Website Platform and Campaign Manager squads to define technical direction, shape roadmaps and ensure these platforms work together as a cohesive ecosystem. - Translating growth and brand strategy into platform architecture, turning audience, campaign and website needs into clear architectural choices and explicit trade-offs with a long-term view. - Providing strong technical leadership: setting architectural direction, leading design reviews, evolving engineering standards and mentoring engineers and tech leads across multiple squads. - Helping teams design systems that are observable, debuggable and experimentation-friendly, supporting data-driven decision making in how we run campaigns and optimize journeys. - Navigating complex stakeholder landscapes, collaborating with Product, Data, Design, Marketing and other platform teams to align priorities, manage dependencies and keep interfaces between systems healthy over time. - Operating in high-visibility, cross-impact areas, where platform decisions directly affect Nubank’s growth, brand presence and audience activation across BR, MX, CO and future geos. - Framing ambiguous problems into clear options, and driving alignment through well-structured communication (technical docs, RFCs, design sessions and presentations). WE ARE LOOKING FOR A PERSON WHO HAS Required - Solid experience as a Staff-level engineer designing and evolving large-scale, data-intensive platforms, ideally in marketing technology, experimentation, audience/identity or web platforms. - Ability to work end-to-end across a multi-product stack, partnering with several squads to make sure platforms interoperate as a coherent ecosystem. - Proven track record connecting product strategy and platform design, turning growth and brand objectives into concrete architectural choices for audiences, campaign orchestration and website capabilities. - Strong technical leadership skills: setting architectural direction, driving design reviews, evolving engineering standards and mentoring senior engineers and tech leaders. - Experience with experimentation and data-driven decision making, and with designing systems that are observable, instrumented and easy to reason about. - Demonstrated ability to navigate complex stakeholder environments, collaborating with Product, Data, Design, Marketing and other platform teams to align priorities and manage dependencies. - Comfort operating in high-visibility, cross-impact domains, where platform decisions have direct effect on growth and brand outcomes. - High tolerance for ambiguity, with the ability to frame complex problems into clear options and drive alignment through structured written and verbal communication. Nice to have - Background in growth, martech or CRM platforms. - Experience in multi-country or multi-brand environments. - Previous work on customer data platforms, journey orchestration or experimentation platforms. LOCATION FOR THIS OPPORTUNITY - Brazil – Hybrid hubs: São Paulo, Campinas, Rio de Janeiro, or Belo Horizonte (aligned with Nubank’s official office locations). WORK MODEL FOR THIS ROLE - Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ https://building.nubank.com/nu-hybrid-work-model/ OUR BENEFITS – BRAZIL (EMPLOYEE, HYBRID) - Chance of earning equity at Nubank - Food / Meal Card (Vale-Refeição and/or Vale-Alimentação) - Public Transportation Commuting Benefit (Vale-Transporte) - NuCare – Psychological, Financial and Legal Assistance Program - Life Insurance - Medical Plan - Dental Plan - NuLanguage – Language Course Program - Nucleo – Our learning platform of courses - Extended Parental Leave - Daycare Allowance - Parental Consultancy - Work-from-home Allowance - Gym Partnerships - 30 days of paid vacation - Relocation Assistance Package, if applicable JOIN US If you want to shape the platforms that power Nubank’s growth engine — from how we build audiences to how we orchestrate campaigns and run our public websites — we’d love to hear from you. Apply now to be our Staff Software Engineer – Marketing Platforms in Brazil. By submitting an application, I acknowledge that I have read and understand the Nubank Candidate Privacy Notice. Nubank Candidate Privacy Notice (English https://building.nubank.com/privacy-notice-for-candidates// Portuguese https://building.nubank.com/pt-br/aviso-de-privacidade-para-candidatos/ / Spanish). https://nu.com.mx/aviso-de-privacidad-candidatos/", "summaryDescription" : "Staff Software Engineer (Marketing Platforms) at Nubank. Skills: Marketing platforms, Audience Manager, Website Platform, Campaign Manager. Design evolving large-scale platforms. Operate across multiple channels", "createdAt" : "2026-06-14T04:42:53.860", "lastUpdated" : "2026-06-15T09:15:55.495", "ingestTimestamp" : "2026-06-14T04:42:53.860", "mongoId" : "6a2cb05a74d8ee00a09d9b2a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data intelligence", "Leadership", "Mentoring", "Marketing platforms", "Audience Manager", "Website Platform", "Campaign Manager", "System design", "Platform architecture", "Roadmap planning", "Stakeholder management", "Dependency management", "Interface management", "Marketing technology", "Audience/identity", "Web platforms", "Customer data platforms", "Journey orchestration", "Experimentation platforms", "Growth platforms", "Martech", "CRM platforms", "Digital financial services" ], "skillCount" : 23, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Executive", "dataQualityScore" : 0.8888889, "_score" : 677.54553, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3097bef292fd229c0def05", "title" : "Strategic Implementation Manager", "company" : "AlertMedia", "industry" : "Technology", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the SaaS industry in Austin, United States, adjusted for seniority and company size." }, "location" : "Austin, Texas, United States", "locations" : [ "Austin", "Texas", "United States" ], "timestamp" : "2026-06-16T11:42:10.271", "fingerprint" : "dc3dc3674d14251aa7373350eb5dde0ce46d7e5a23973bf582d2346be1183d6d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/alertmedia/jobs/8593350002", "externalId" : "8593350002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "remoteFriendly" : true, "rawDescription" : "Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating the timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots We work better together Simplicity is our strength Our reputation is priceless Hard work pays off AlertMedia is looking for a customer-focused Strategic Implementation Manager who will take immediate ownership of our largest Enterprise customer relationships with a focus on providing the highest level of strategic partnership as they begin their journey. The Strategic Implementation Manager (IM) serves as a thought partner, product expert, and project manager. As a part of AlertMedia’s larger Customer Operations team, IMs believe that implementation sets the tone for our long-term partnership, leading to customer advocacy and future renewals. IMs are determined to guide customers through a successful deployment, accomplishing key milestones and maximizing product and feature enablement, before transitioning the customer to the dedicated Customer Success Manager (CSM).   As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!    Who you are:   You are an accomplished IM with proven success in strategically onboarding and implementing a project or software across a range of customer profiles. You naturally approach situations with a consultative, solution-driven mindset and embrace each customer relationship as a true partnership. You are comfortable navigating ambiguity, synthesizing complex information, and leveraging AI and emerging technologies to enhance strategic thinking, communication, and customer outcomes. You are a dedicated customer advocate who thrives in complex environments, enjoys working cross-functionally, and is energized by helping customers translate business objectives into meaningful outcomes. What you get to do every day:   Act as the primary owner of no more than 8 concurrent customer implementations, balancing time to value with customers’ intended timelines   Lead the customer kickoff meeting, translating pre-sales objectives into a structured implementation plan by aligning on business outcomes, success criteria, stakeholders, and mutually agreed-upon expectations Facilitate regular implementation working sessions with the customer, navigating change management and customer objections when warranted  Serve as a strategic advisor to customer stakeholders, helping translate business objectives into scalable AlertMedia programs, operational processes, and long-term success plans Strategize with the larger Customer Operations team to provide customers with industry-specific best practices, proven AlertMedia solutions, and emerging capabilities that support operational maturity and long-term program success Clearly communicate action items across internal and external teams and provide regular project updates to the customer  Sensitively manage and interpret data, consulting on data imports and automations  Respond to customer inquiries in a thoughtful and timely manner, displaying ownership in all interactions  Diligently manage implementation milestones and overall project status internally in Gainsight and monday.com Ensure visibility for the dedicated CSM throughout implementation, leading to a seamless IM-to-CSM transition once the customer is deployed  Actively participate in a cross-functional feedback loop with Leadership and Product Management teams to continuously improve, scale, and modernize the Strategic implementation experience, including the thoughtful adoption of AI, automation, and emerging product capabilities Contribute to AlertMedia’s culture, values, and vision for the future What you bring to the role:   4+ years’ experience in a strategic customer-facing role as Implementation Manager/Customer Success Manager/Account Manager 2+ years’ experience in Enterprise implementation and project management in a SaaS environment  Desire to work with demanding, decentralized, multi-national customers  Comfortable engaging with stakeholders ranging from project managers and system administrators to executive sponsors and business leaders Demonstrated ability to thoughtfully leverage AI and emerging technologies to synthesize information, improve decision-making, enhance communication, and drive customer outcomes while maintaining strong judgment and customer empathy Experience using Excel is required Experience using Salesforce, Gainsight, monday.com is preferred Excellent project management skills with proven ability to prioritize competing tasks  Self-motivated and action-oriented, yet willing to work within a team environment   Enthusiasm in collaborating with all members of our team (Customer Success, Customer Support, Technical Solutions, Sales, Marketing, Product Management, Engineering), including Executive-level visibility  Location: Preference for candidates located in Austin, Texas to work a hybrid schedule (2 days/week) in our downtown headquarters with flexibility to travel for occasional customer onsites Sponsorship: AlertMedia does not sponsor candidates. Candidate must not require sponsorship now or in the future. Why you’ll love working at AlertMedia: At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other. Competitive base salary + Company-wide bonus program  Generous and flexible time off and parental leave policies  Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!  401K with generous company match  Amazing rewards and incentives – we love celebrating each other!  Commitment to community service with opportunities to give back   A Best Places to Work company 10 years in a row and numerous other awards  Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails  Ongoing career development opportunities through our Learning & Development team  You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture About AlertMedia:  AlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.  We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.    This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com    By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/  ", "summaryDescription" : "Strategic Implementation Manager at AlertMedia", "postedDate" : "2026-06-16T03:16:46.010", "createdAt" : "2026-06-16T03:16:46.010", "lastUpdated" : "2026-06-16T11:42:10.271", "ingestTimestamp" : "2026-06-16T03:16:46.010", "mongoId" : "6a3097bef292fd229c0def05", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 671.22015, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : 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"6a2c8c8974d8ee00a0975c23", "title" : "Implementation Sales Manager", "company" : "Standard Bots", "industry" : "Implementation", "salary" : { "min" : 110000.0, "max" : 150000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Philadelphia, PA", "locations" : [ "Philadelphia, PA" ], "timestamp" : "2026-06-16T02:06:15.018", "fingerprint" : "6ca326b8ed347108e05b6ffcfb2bc17b45c39ec92d093c47f36f6a85c2bb27eb", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/StandardBots/eb948ca5-306f-464b-83b7-607c06139a33/application", "externalId" : "eb948ca5-306f-464b-83b7-607c06139a33", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Philadelphia", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9527237,-75.1635262" } ], "locationText" : "Philadelphia, Pennsylvania, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Robotic systems, PLC integration, Industrial protocols, Robotics platforms", "professionalSkills" : [ "Technical sales", "Sales engineering", "Project management", "Solution scoping", "Proposal development", "Customer project management", "Commercial instincts" ], "hardSkillsList" : [ "ROI modeling", "Investment justification", "Project planning" ], "hardSkills" : [ { "name" : "ROI modeling", "level" : "intermediate" }, { "name" : "Investment justification", "level" : "intermediate" }, { "name" : "Project planning", "level" : "intermediate" } ], "majorSkills" : "Industrial automation, Robotics integration, Sales management", "majorSkillsList" : [ "Industrial automation", "Robotics integration", "Sales management" ], "coreResponsibilities" : "Identify integration-heavy opportunities, Qualify integration-heavy opportunities, Lead technical discovery conversations, Understand process requirements, Understand process constraints, Understand success criteria, Develop scope-of-work documentation, Develop integration proposals, Develop budgetary estimates, Define integration solutions, Build turn-key proposals, Present turn-key proposals, Participate in customer site visits, Participate in process reviews, Validate scope assumptions, Serve as customer liaison, Manage project timelines, Manage project milestones, Communicate project timelines, Communicate project milestones, Coordinate with automation engineers, Ensure engineering-customer communication, Identify scope creep, Identify timeline risks, Identify customer satisfaction issues, Drive resolution, Ensure clean handoffs, Ensure documented handoffs, Maintain record of commitments, Maintain record of scope boundaries, Maintain record of acceptance criteria, Provide voice-of-customer feedback", "teamCollaboration" : "Partner with sales managers; Collaborate with implementation team; Coordinate with engineers; Collaborate with product teams; Collaborate with engineering teams", "projectManagementSkills" : [ "Project management", "Timeline management", "Milestone tracking" ], "domainKnowledge" : "Industrial automation; Robotics; Capital equipment; Manufacturing integration; Robotic cell architecture; Peripheral equipment; Manufacturing integration challenges; Robotic systems; PLC integration; Industrial protocols; Machine tending; Palletizing; Welding automation; Assembly automation; OEE metrics; Cycle time analysis; Lean manufacturing principles", "domainList" : [ "industrial-automation", "robotics", "capital-equipment", "manufacturing-integration", "robotic-cell-architecture", "peripheral-equipment", "manufacturing-integration-challenges", "robotic-systems", "plc-integration", "industrial-protocols", "machine-tending", "palletizing", "welding-automation", "assembly-automation", "oee-metrics", "cycle-time-analysis", "lean-manufacturing-principles" ], "domainSpecificKnowledge" : [ "Industrial automation", "Robotics", "Capital equipment", "Manufacturing integration", "Robotic cell architecture", "Peripheral equipment", "Manufacturing integration challenges", "Robotic systems", "PLC integration", "Industrial protocols", "Machine tending", "Palletizing", "Welding automation", "Assembly automation", "OEE metrics", "Cycle time analysis", "Lean manufacturing principles" ], "toolProficiency" : [ "CRM tools", "Salesforce", "Project management platforms" ], "communicationSkills" : "ROI model presentation; Investment justification presentation; Project plan presentation", "problemSolvingSkills" : "Identify scope creep; Identify timeline risks; Identify customer satisfaction issues; Drive resolution", "specialRequirements" : "Regular travel to customer sites, On-site engagements", "qualificationsBasic" : "4-8 years technical sales, 4-8 years sales engineering, 4-8 years project management, Scoping complex integration projects, Selling complex integration projects, Scoping capital projects, Selling capital projects, Managing B2B customer relationships, Read and interpret drawings, Read and interpret I/O maps, Read and interpret integration specifications, Working knowledge of robotic systems, Working knowledge of PLC integration, Working knowledge of industrial protocols, Proficient in CRM tools, Proficient in project management platforms, Building ROI models, Presenting ROI models, Building investment justifications, Presenting investment justifications, Building project plans, Presenting project plans", "qualificationsPreferred" : "Experience with Universal Robots, Experience with Fanuc, Experience with KUKA, Experience with ABB, Background in machine tending, Background in palletizing, Background in welding automation, Background in assembly automation, Familiarity with OEE metrics, Familiarity with cycle time analysis, Familiarity with lean manufacturing, Experience estimating integration labor, Experience estimating BOM costs", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Standard Bots Standard Bots is building the next generation of industrial robots -- hardware that's powerful, affordable, and designed to scale. We're the largest U.S. industrial robotics company by robots shipped, trusted by organizations ranging from independent machine shops to NASA and Lockheed Martin, and we're moving fast. This role is central to that growth. Note: This role is based in Philadelphia metro and requires regular travel to customer sites and on-site engagements. The Role We're looking for an Implementation Sales Manager to sit at the intersection of sales and technical execution. When our sales team uncovers an opportunity requiring a turn-key integration solution, you step in -- helping define the scope, build the business case, and co-own the close. Once the deal is won, you stay on as the customer's primary point of contact through project completion, managing requirements, timelines, and expectations all the way through Site Acceptance Testing. You understand both the customer's pain -- production bottlenecks, labor gaps, quality challenges -- and the technical realities of deploying a reliable robotic cell. You're equally comfortable walking a factory floor with an automation engineer and presenting an ROI model to a CFO. What You'll Do Integration Opportunity Support - Partner with regional sales managers to identify and qualify integration-heavy opportunities early in the sales cycle - Lead technical discovery conversations with customers to understand process requirements, constraints, and success criteria - Develop scope-of-work documentation, integration proposals, and budgetary estimates in collaboration with the implementation team Solution Scoping & Proposal Development - Work with the implementation team to define technically sound, profitable integration solutions - Build and present compelling turn-key proposals that clearly articulate scope, timeline, and pricing - Participate in customer site visits and process reviews to validate scope assumptions before deal close Customer Project Management - Serve as the primary customer liaison from contract award through Site Acceptance Testing - Manage and communicate project timelines, milestones, and change orders to both the customer and the internal implementation team - Coordinate closely with senior automation engineers to ensure tight communication between the engineering team and the customer - Proactively identify scope creep, timeline risks, and customer satisfaction issues -- then drive resolution Sales-to-Implementation Handoff - Ensure clean, well-documented handoffs from the sales process to the implementation team - Maintain a clear record of customer commitments, scope boundaries, and acceptance criteria throughout the project lifecycle - Provide voice-of-customer feedback to product and engineering teams to influence roadmap and offering development What We're Looking For - 4-8 years in a technical sales, sales engineering, or project management role within industrial automation, robotics, or capital equipment - Demonstrated experience scoping and selling complex integration or capital projects to manufacturing customers - Familiarity with robotic cell architecture, peripheral equipment (conveyors, grippers, vision, safety), and typical manufacturing integration challenges - Track record of managing B2B customer relationships through long, technical project cycles - Ability to read and interpret drawings, I/O maps, and integration specifications at a level sufficient to scope work and validate commitments - Working knowledge of robotic systems, PLC integration, and common industrial protocols - Proficient in CRM tools (Salesforce or equivalent) and project management platforms - Comfortable building and presenting ROI models, investment justifications, and project plans to operations and executive stakeholders - Strong commercial instincts -- you understand margin, risk, and what makes a deal good for Standard Bots - Organized and disciplined -- you track every open item, every commitment, every milestone Nice to Have - Experience with robotics platforms such as Universal Robots, Fanuc, KUKA, or ABB - Background in machine tending, palletizing, welding, or assembly automation applications - Familiarity with OEE metrics, cycle time analysis, and lean manufacturing principles (5S, Kaizen, SMED) - Experience estimating integration labor and BOM costs for turn-key solutions - Bachelor's degree in Engineering, Industrial Technology, Business, or equivalent practical experience Compensation and Benefits The base salary range for this role is $110,000 to $150,000, plus a performance-based sales bonus. We are open to a variety of seniority levels for this role and will build compensation packages that are commensurate with seniority and skill level. Base salary is just one part of the overall compensation at Standard Bots. All Full-Time Employees are eligible for Employee Stock Options. We also offer a package of benefits including paid time off, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.", "summaryDescription" : "Implementation Sales Manager at Standard Bots. Skills: Industrial automation, Robotics integration, Sales management. Identify integration-heavy opportunities. 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Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role We’re looking for an Implementation Project Manager to grow with us in our Portsmouth, NH office Hybrid (2 days a month in-office). Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers Will Not be provided for this position. The Implementation Project Manager is responsible for managing customer implementations of Bottomline’s Paymode solution. This motivated and multi-talented individual works closely with our customers, vendors, and banks or financial institutions, as well as our internal Sales, Enrollment, Development, QA, and Hosted Services groups to ensure a smooth, efficient, and successful client experience. How you'll contribute: Educate, lead, and manage Paymode implementation projects to scheduled completion. Develops solid relationships with customers during implementation projects and transitions to other teams when appropriate. Plans and achieves project schedules, activities, tests, etc., while keeping customers apprised and projects on schedule. Ensures execution of project activities by coordinating work assignments with customers apprised and projects on schedule. Establishes and balances priorities and activities between many simultaneously progressing projects. Troubleshoots and tracks project issues, communicating with customers and escalating if required; manages issues to a timely resolution. Ensures established success criteria have been met within timeline and budget. Documents project deliverables and hands off to Customer Support for any potential or ongoing support needs. Gathers and communicates customer requirements with internal teams as well as external vendors, banks, and financial institutions. If you have the attributes, skills, and experience listed below, we want to hear from you! 1-2+ years of Project Management or similar experience Experience in banking application implementations and knowledge of ACH/WIRE/ Foreign drafts/SWIFT and other payment methods is a nice-to-have. Must be skilled in client-facing communication, have strong customer presentation skills, and possess excellent written communication skills. This is essential. Must have excellent analytical and problem-solving skills, combined with the ability to provide quick resolution to problems. Must be customer service orientated and believe in teamwork, collaboration, adaptability, and initiative, but be able to work independently as well. Technical proficiency in MS Excel is required, and MS SharePoint and MS Project experience is preferred. Experience with ERP integration is a nice-to-have or related payments platform. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.", "summaryDescription" : "Implementation Project Manager at Bottomline", "postedDate" : "2026-06-15T23:22:04.521", "createdAt" : "2026-06-15T23:22:04.521", "lastUpdated" : "2026-06-16T08:51:55.484", "ingestTimestamp" : "2026-06-15T23:22:04.521", "mongoId" : "6a3051b9f292fd229cf059d0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 664.4363, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306336f292fd229cf9ce41", "title" : "Industry Manager TMM Turkey", "company" : "Sika AG", "industry" : "Chemicals", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "TRY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Industry Manager TMM in Istanbul, Turkey, adjusted for manager seniority and the manufacturing industry." }, "location" : "Istanbul, İstanbul, TR", "locations" : [ "Istanbul", "İstanbul", "TR" ], "timestamp" : "2026-06-16T07:25:44.526", "fingerprint" : "a3752250b162115689442e4894b834ad3d13a09bc902719d589e52cfe8aa4f9f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SikaAG/744000132115309-industry-manager-tmm-turkey", "externalId" : "744000132115309", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Istanbul", "state" : "Istanbul", "country" : "Turkey", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "41.0063810,28.9758715" } ], "locationText" : "Istanbul, Istanbul, Turkey", "employmentType" : "FULL_TIME", "minimumEducation" : "University degree", "experienceMinYears" : 15, "experienceMaxYears" : 99, "experienceLevel" : "executive", "technicalSkills" : "Salesforce.com CRM", "professionalSkills" : [ "Strategic growth", "Budgeted metrics delivery", "Talent development", "Profitability maximization", "Business strategy development", "Contract negotiation", "Supply contracts", "Development contracts" ], "hardSkillsList" : [ "P&L management", "Net sales delivery", "Material margin delivery", "EBITDA delivery", "Financial data interpretation" ], "softSkillsList" : [ "Solutions-focused", "Leadership Skills", "Teach", "Develop" ], "hardSkills" : [ { "name" : "P&L management", "level" : "intermediate" }, { "name" : "Net sales delivery", "level" : "intermediate" }, { "name" : "Material margin delivery", "level" : "intermediate" }, { "name" : "EBITDA delivery", "level" : "intermediate" }, { "name" : "Financial data interpretation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Solutions-focused" }, { "name" : "Leadership Skills" }, { "name" : "Teach" }, { "name" : "Develop" } ], "majorSkills" : "P&L management, Sales leadership, Talent development", "majorSkillsList" : [ "P&L management", "Sales leadership", "Talent development" ], "coreResponsibilities" : "Lead TM Industry team, Deliver budgeted metrics, Develop and grow talent, Coordinate with TM Industry Regional leadership, Maximise profitability, Maximise growth region wide, Professional interaction with Industry team, Professional interaction with Region, Professional interaction with Corporate support functions, Professional interaction with Sika country management, Professional interaction with supporting functions, External interactions with Sika Industry Customers, External interactions with trade bodies, External interactions with associations, External interactions with service providers, Lead sales teams, Lead technical teams, Lead marketing teams, Meet mission and objectives, Lead business strategy direction, Lead business strategy development, Develop team members for succession, Develop team members for future roles, Coordinate marketing for team, Coordinate product for team, Collaborate with other target markets, Enhance sales opportunity, Report business performance, Report market performance, Promote salesforce.com CRM system, Submit offers, Conclude supply contracts, Conclude development contracts, Issue instructions to team members", "teamCollaboration" : "Industry team; Region; Corporate support functions; Sika country management; Supporting functions; Other target markets", "domainKnowledge" : "Specialty chemicals; Construction sectors; Industrial sectors; Adhesives; Sealants", "domainList" : [ "specialty-chemicals", "construction-sectors", "industrial-sectors", "adhesives", "sealants" ], "domainSpecificKnowledge" : [ "Specialty chemicals", "Construction sectors", "Industrial sectors", "Adhesives", "Sealants" ], "toolProficiency" : [ "Salesforce.com CRM" ], "communicationSkills" : "Communicate appropriately at multiple levels", "problemSolvingSkills" : "Solutions-focused", "specialRequirements" : "Extensive willingness to travel", "outcomesObjectives" : "Deliver strategic growth; Deliver budgeted metrics; Maximise profitability; Maximise growth region wide", "qualificationsBasic" : "University degree, Technical university degree, University of applied sciences degree, Good technical expertise, Market specific expertise, Proven ability to manage teams, Attract future talent, Retain future talent, Develop future talent, Experience with chemical solutions, Experience with Adhesives, Experience with Sealants, Proven new business development history, Proven project development history, Driving license (passenger car), Good command of written and spoken Native, Good command of written and spoken English, Good knowledge of common software, Awareness of financial data", "qualificationsPreferred" : "Extensive willingness to travel, Ability to work in a team, Communicative, Open in collaboration with customers, Open in collaboration with colleagues, Team player, Ability to work individually, Neat appearance, Self-organized, Social competence, Able to build customer relationships, Results driven, Self motivated, Reliable, Punctual, Enthusiastic", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Sika is a globally leading specialty chemicals company active in the development and production of systems and products for bonding, sealing, damping, reinforcing and protection in the construction and industrial sectors. With subsidiaries in 102 countries, more than 400 factories worldwide and over 33,700,000 employees, Sika combines global reach with a strong focus on innovation, quality and sustainability. In 2025, the company generated annual sales of CHF 11.20billion. In Türkiye, Sika has been active for more than 30 years and serves customers across the construction and industrial sectors through a well-established local platform. With three production sites, seven regional offices and more than 300 employees, Sika Türkiye offers the scale and market proximity of a strong local organization combined with the capabilities and standards of a global group. Goal and purpose of position The job holder is responsible for the P&L for TM Industry country designate, striving to deliver strategic growth. To lead the TM Industry team (country designate) ensuring delivery of the budgeted metrics including Net sales, Material margin and EBITDA. To develop and grow talent in line with Sika approach. To coordinate with the TM Industry Regional leadership to maximise profitability and growth region wide Main tasks / Standard of performance (across companies, divisions, units) * Professional interaction with Industry team, Region and Corporate support functions. Sika country management and supporting functions. * External interactions with Sika Industry Customers, trade bodies and associations. All potential service providers that assist in the overall business mission. * Lead sales, technical and marketing teams to meet the mission and objectives. * Lead in direction and development of strategy of the business. * Development of team members for future succession and roles within Sika. * Coordinate marketing and product for the team working with the Marketing/Product Manager. * Collaboration with other target markets for enhanced sales opportunity for Sika - all TM's. * Reporting of business and market performance to the Regional , full use and promotion of salesforce.com CRM system. * Driven to be solutions-focused. * Can drive performance and increase the level of expectation. * Willing to teach and develop. * Understands motivation and is self-starter. * Leadership Skills. * Can communicate appropriately at multiple levels. * Can develop a strategic plan. * Submission of offers, contract negotiations and conclusion of supply and development contracts in accordance with valid Sika's internal processes. * Disciplinary authority to issue instructions to his/her team members. ## Qualifications Education: University degree, technical university, university of applied sciences or comparable education Vocational Experience & Skills: * Good technical and/or market specific expertise. Understanding of the specified markets. * Proven ability to manage teams for success and able to attract, retain and develop future talent. * Experience with chemical solutions such as Adhesives and Sealants. * Proven new business and project development history. Additional Skills: * Driving license: (passenger car), * Good command of written and spoken Native & English, * Good knowledge of common software, * Awareness of financial data and how to interpret it. ## Additional Information Personal Skills: * Extensive willingness to travel, * Ability to work in a team, communicative and open in collaboration with customers and colleagues. A team player with the ability to also work individually. * Neat appearance, self-organized as well as social competence, * Able to build strong customer relationships, * Results driven, * Self motivated, reliable, punctual and enthusiastic, We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.", "summaryDescription" : "Industry Manager TMM Turkey at Sika AG. Skills: P&L management, Sales leadership, Talent development. Lead TM Industry team. Deliver budgeted metrics", "postedDate" : "2026-06-15T05:50:47.000", "createdAt" : "2026-06-15T23:56:03.441", "lastUpdated" : "2026-06-16T07:25:44.526", "ingestTimestamp" : "2026-06-15T23:56:03.441", "mongoId" : "6a306336f292fd229cf9ce41", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "P&L management", "Net sales delivery", "Material margin delivery", "EBITDA delivery", "Financial data interpretation", "Solutions-focused", "Leadership Skills", "Teach", "Develop", "Sales leadership", "Talent development", "Strategic growth", "Budgeted metrics delivery", "Profitability maximization", "Business strategy development", "Contract negotiation", "Supply contracts", "Development contracts", "Specialty chemicals", "Construction sectors", "Industrial sectors", "Adhesives", "Sealants", "Salesforce.com CRM" ], "skillCount" : 24, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 649.72174, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306570f292fd229cfa7fe3", "title" : "Industry Manager TMM Turkey", "company" : "Sika AG", "industry" : "Chemicals", "salary" : { "min" : 1200000.0, "max" : 2000000.0, "currency" : "TRY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Manufacturing Managers in Istanbul, Turkey, adjusted for seniority and company size." }, "location" : "Istanbul, İstanbul, TR", "locations" : [ "Istanbul", "İstanbul", "TR" ], "timestamp" : "2026-06-16T07:36:07.289", "fingerprint" : "5b019feb4a8a520ba04f6ddf08264b8b1c15b60fd482e68e17bf7178b8583780", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SikaAG/744000132115309-industry-manager-tmm-turkey", "externalId" : "744000132115309", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Istanbul", "state" : "Istanbul", "country" : "Turkey", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "41.0063810,28.9758715" } ], "locationText" : "Istanbul, Istanbul, Turkey", "employmentType" : "FULL_TIME", "minimumEducation" : "University degree", "experienceMinYears" : 15, "experienceMaxYears" : 99, "experienceLevel" : "executive", "technicalSkills" : "Salesforce.com CRM", "professionalSkills" : [ "Business development", "Project development", "Financial data interpretation" ], "hardSkillsList" : [ "Contract negotiations", "Supply contracts conclusion", "Development contracts conclusion" ], "softSkillsList" : [ "Leadership Skills", "Solutions-focused", "Drive performance", "Increase expectation level", "Willing to teach", "Willing to develop", "Understands motivation", "Communicate appropriately", "Develop strategic plan", "Open in collaboration", "Build customer relationships", "Self motivated", "Reliable", "Punctual" ], "hardSkills" : [ { "name" : "Contract negotiations", "level" : "intermediate" }, { "name" : "Supply contracts conclusion", "level" : "intermediate" }, { "name" : "Development contracts conclusion", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership Skills" }, { "name" : "Solutions-focused" }, { "name" : "Drive performance" }, { "name" : "Increase expectation level" }, { "name" : "Willing to teach" }, { "name" : "Willing to develop" }, { "name" : "Understands motivation" }, { "name" : "Communicate appropriately" }, { "name" : "Develop strategic plan" }, { "name" : "Open in collaboration" }, { "name" : "Build customer relationships" }, { "name" : "Self motivated" }, { "name" : "Reliable" }, { "name" : "Punctual" } ], "majorSkills" : "P&L management, Sales leadership, Team development", "majorSkillsList" : [ "P&L management", "Sales leadership", "Team development" ], "coreResponsibilities" : "Responsible for P&L, Deliver strategic growth, Lead TM Industry team, Deliver budgeted metrics, Develop talent, Coordinate with Regional leadership, Maximise profitability, Maximise growth, Professional interaction with Industry team, Professional interaction with Region, Professional interaction with Corporate support functions, Professional interaction with Sika country management, External interactions with Sika Industry Customers, External interactions with trade bodies, External interactions with associations, External interactions with service providers, Lead sales teams, Lead technical teams, Lead marketing teams, Meet mission and objectives, Lead strategy direction, Lead strategy development, Development of team members, Coordinate marketing, Coordinate product, Collaboration with other target markets, Reporting of business performance, Reporting of market performance, Submission of offers, Conclusion of supply contracts, Conclusion of development contracts, Issue instructions to team members", "teamCollaboration" : "Industry team; Region; Corporate support functions; Sika country management; Sika Industry Customers; Trade bodies; Associations; Service providers; Marketing/Product Manager; Other target markets", "domainKnowledge" : "Specialty chemicals; Construction sector; Industrial sectors; Adhesives; Sealants", "domainList" : [ "specialty-chemicals", "construction-sector", "industrial-sectors", "adhesives", "sealants" ], "domainSpecificKnowledge" : [ "Specialty chemicals", "Construction sector", "Industrial sectors", "Adhesives", "Sealants" ], "toolProficiency" : [ "Salesforce.com CRM" ], "communicationSkills" : "Communicate appropriately at multiple levels", "continuousLearning" : "Develop talent; Development of team members", "specialRequirements" : "Extensive willingness to travel", "outcomesObjectives" : "Deliver budgeted metrics; Net sales; Material margin; EBITDA; Maximise profitability; Maximise growth", "qualificationsBasic" : "University degree, Technical university degree, University of applied sciences degree, Comparable education, Good technical expertise, Market specific expertise, Manage teams for success, Attract future talent, Retain future talent, Develop future talent, Experience with chemical solutions, Experience with Adhesives, Experience with Sealants, Proven new business development, Proven project development history, Good command of written English, Good command of spoken English, Good knowledge of common software, Awareness of financial data", "qualificationsPreferred" : "Passenger car driving license", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Sika is a globally leading specialty chemicals company active in the development and production of systems and products for bonding, sealing, damping, reinforcing and protection in the construction and industrial sectors. With subsidiaries in 102 countries, more than 400 factories worldwide and over 33,700,000 employees, Sika combines global reach with a strong focus on innovation, quality and sustainability. In 2025, the company generated annual sales of CHF 11.20billion. In Türkiye, Sika has been active for more than 30 years and serves customers across the construction and industrial sectors through a well-established local platform. With three production sites, seven regional offices and more than 300 employees, Sika Türkiye offers the scale and market proximity of a strong local organization combined with the capabilities and standards of a global group. Goal and purpose of position The job holder is responsible for the P&L for TM Industry country designate, striving to deliver strategic growth. To lead the TM Industry team (country designate) ensuring delivery of the budgeted metrics including Net sales, Material margin and EBITDA. To develop and grow talent in line with Sika approach. To coordinate with the TM Industry Regional leadership to maximise profitability and growth region wide Main tasks / Standard of performance (across companies, divisions, units) * Professional interaction with Industry team, Region and Corporate support functions. Sika country management and supporting functions. * External interactions with Sika Industry Customers, trade bodies and associations. All potential service providers that assist in the overall business mission. * Lead sales, technical and marketing teams to meet the mission and objectives. * Lead in direction and development of strategy of the business. * Development of team members for future succession and roles within Sika. * Coordinate marketing and product for the team working with the Marketing/Product Manager. * Collaboration with other target markets for enhanced sales opportunity for Sika - all TM's. * Reporting of business and market performance to the Regional , full use and promotion of salesforce.com CRM system. * Driven to be solutions-focused. * Can drive performance and increase the level of expectation. * Willing to teach and develop. * Understands motivation and is self-starter. * Leadership Skills. * Can communicate appropriately at multiple levels. * Can develop a strategic plan. * Submission of offers, contract negotiations and conclusion of supply and development contracts in accordance with valid Sika's internal processes. * Disciplinary authority to issue instructions to his/her team members. ## Qualifications Education: University degree, technical university, university of applied sciences or comparable education Vocational Experience & Skills: * Good technical and/or market specific expertise. Understanding of the specified markets. * Proven ability to manage teams for success and able to attract, retain and develop future talent. * Experience with chemical solutions such as Adhesives and Sealants. * Proven new business and project development history. Additional Skills: * Driving license: (passenger car), * Good command of written and spoken Native & English, * Good knowledge of common software, * Awareness of financial data and how to interpret it. ## Additional Information Personal Skills: * Extensive willingness to travel, * Ability to work in a team, communicative and open in collaboration with customers and colleagues. A team player with the ability to also work individually. * Neat appearance, self-organized as well as social competence, * Able to build strong customer relationships, * Results driven, * Self motivated, reliable, punctual and enthusiastic, We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.", "summaryDescription" : "Industry Manager TMM Turkey at Sika AG. Skills: P&L management, Sales leadership, Team development. Responsible for P&L. Deliver strategic growth", "postedDate" : "2026-06-15T05:50:47.000", "createdAt" : "2026-06-16T00:12:35.105", "lastUpdated" : "2026-06-16T07:36:07.289", "ingestTimestamp" : "2026-06-16T00:12:35.105", "mongoId" : "6a306570f292fd229cfa7fe3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Contract negotiations", "Supply contracts conclusion", "Development contracts conclusion", "Leadership Skills", "Solutions-focused", "Drive performance", "Increase expectation level", "Willing to teach", "Willing to develop", "Understands motivation", "Communicate appropriately", "Develop strategic plan", "Open in collaboration", "Build customer relationships", "Self motivated", "Reliable", "Punctual", "P&L management", "Sales leadership", "Team development", "Business development", "Project development", "Financial data interpretation", "Specialty chemicals", "Construction sector", "Industrial sectors", "Adhesives", "Sealants", "Salesforce.com CRM" ], "skillCount" : 29, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 637.98584, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a24e81374d8ee00a002ac6b", "title" : "Industry Platforms, Implementation & Operations Manager", "company" : "Realtor.com", "industry" : "Real estate", "salary" : { "min" : 135000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Industry Platforms, Implementation & Operations Manager in Austin, United States, adjusted for manager seniority and company size." }, "location" : "Austin, Texas, United States", "locations" : [ "Austin", "Texas", "United States" ], "timestamp" : "2026-06-07T07:10:15.013", "fingerprint" : "edb8e32b3baf71536296c4458477175cdc978de590e52edac0359b571ada4f8b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/rdccareers/jobs/7763571003?gh_jid=7763571003", "externalId" : "7763571003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "experienceLevel" : "Manager", "majorSkills" : "Process management, Cross-functional coordination, Vendor management, Stakeholder management, Operational metrics, Resource planning, Continuous improvement", "majorSkillsList" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "coreResponsibilities" : "Manage industry platforms, Oversee implementation, Drive operational efficiency, Coordinate cross-functional teams, Manage vendors, Manage stakeholders, Track operational metrics, Plan resources, Implement continuous improvement", "teamCollaboration" : "Cross-functional teams", "projectManagementSkills" : [ "Complex project management" ], "domainKnowledge" : "Real estate industry", "domainList" : [ "real-estate-industry" ], "domainSpecificKnowledge" : [ "Real estate industry" ], "continuousLearning" : "Development opportunities", "qualificationsBasic" : "Operations expert, Technical implementation, Complex project management", "remoteFriendly" : false, "rawDescription" : "Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Are you an operations expert with a knack for technical implementation and complex project management? Are you looking to work on a high-performing team that is transforming the real estate industry? If you want to pursue your professional goals while working in an innovative, startup environment within a leading real estate tech company, this work is for you. As the Industry Platforms, Implementation intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.", "summaryDescription" : "Industry Platforms, Implementation & Operations Manager at Realtor.com. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management, Operational metrics, Resource planning, Continuous improvement. Manage industry platforms. Oversee implementation", "postedDate" : "2026-06-07T06:02:21.376", "createdAt" : "2026-06-07T06:02:21.376", "lastUpdated" : "2026-06-07T07:10:15.013", "ingestTimestamp" : "2026-06-07T06:02:21.376", "mongoId" : "6a24e81374d8ee00a002ac6b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Complex project management", "Real estate industry" ], "skillCount" : 9, "jobCategory" : "other", "jobSubcategory" : "business-management-&-transformation", "dataQualityScore" : 0.8888889, "_score" : 633.7577, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real estate" }, { "id" : "6a2c9fa774d8ee00a09a03a4", "title" : "Implementation Manager", "company" : "Planhat", "industry" : "Deployment and Growth", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Implementation Manager in Atlanta, United States, adjusted for manager seniority in the SaaS industry." }, "location" : "Atlanta", "locations" : [ "Atlanta", "Boston", "Indianapolis", "Los Angeles", "New York", "Toronto" ], "timestamp" : "2026-06-15T09:04:48.169", "fingerprint" : "6aad0640039a1f0bcfaab54d5eaf03b79034ef17a075ccc710bc8105ea51a996", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/planhat/40082b7e-b501-4056-b8d6-a2f025942f28/application", "externalId" : "40082b7e-b501-4056-b8d6-a2f025942f28", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "System architecture, Integrations, Data flows", "professionalSkills" : [ "Project management", "Consulting", "Customer Success", "RevOps transformation" ], "hardSkillsList" : [ "Data architecture" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Data architecture", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer Success, SaaS implementation, Project management", "majorSkillsList" : [ "Customer Success", "SaaS implementation", "Project management" ], "coreResponsibilities" : "Lead enterprise implementations, Ensure timelines achieved, Ensure deliverables achieved, Ensure outcomes achieved, Be a product expert, Advise customers on leveraging Planhat, Consult strategically with executives, Consult strategically with leaders, Consult strategically with technical teams, Align platform configuration, Facilitate enablement sessions, Empower leaders, Empower admins, Empower end users, Champion change management, Guide organizations through process shifts, Guide organizations through communication shifts, Guide organizations through behavioral shifts, Make Planhat adoption stick, Collaborate with Sales, Collaborate with CS, Collaborate with Product, Collaborate with Support, Collaborate with Enablement", "teamCollaboration" : "Cross-functional collaboration; Sales collaboration; CS collaboration; Product collaboration; Support collaboration; Enablement collaboration", "projectManagementSkills" : [ "Project management", "Timeline management" ], "domainKnowledge" : "SaaS; CS; CRM; RevOps; Customer value; Revenue; Retention", "domainList" : [ "saas", "cs", "crm", "revops", "customer-value", "revenue", "retention" ], "domainSpecificKnowledge" : [ "SaaS", "CS", "CRM", "RevOps", "Customer value", "Revenue", "Retention" ], "communicationSkills" : "Verbal communication; Written communication; Executive sessions; Facilitating workshops", "problemSolvingSkills" : "Figure things out", "outcomesObjectives" : "Deliver implementations on time; Deliver clear outcomes; Be seen as trusted advisor; Bridge gap between vision and delivery; Grow into complex engagements; Take on broader responsibilities; Contribute to implementation methodology; Build templates; Build playbooks; Build frameworks; Raise standard for team; Drive measurable impact on revenue; Drive measurable impact on retention", "qualificationsBasic" : "Part consultant, Part project manager, Part coach, Customer-obsessed, Led complex software implementations, Technical savviness, Understand system architecture, Understand integrations, Understand data flows, Tenacity to figure things out, Exceptional communicator, Simplify the complex, Lead with confidence, Organized, Structured, Meticulous with details, Build relationships easily, Facilitate workshops, Facilitate executive sessions, Juggling multiple customers, Juggling priorities, Juggling timelines, Business acumen, Understand revenue, Understand retention, Understand customer value", "qualificationsPreferred" : "Experience with SaaS platforms, CRM experience, CSP systems experience, Data integration experience, Data mapping experience, Change management frameworks experience, Prosci experience, Six Sigma experience, Background in consulting, Customer Success background, RevOps transformation background", "rawDescription" : "COMPETENCIES You're part consultant, part project manager, part coach and 100% customer-obsessed. You've led complex software implementations, ideally in SaaS, CS, CRM, or RevOps ecosystems. You have the technical savviness to understand system architecture, integrations, and data flows and the tenacity to figure things out. You're an exceptional communicator, both verbally and in writing, able to simplify the complex and lead with confidence. You're organized, structured, meticulous with details, and never satisfied with good enough. That shows up in how you work: - You build relationships easily across org charts, from C-suite to system admins - You're comfortable facilitating workshops and executive sessions, both virtual and in-person - You bring strong project management skills and can juggle multiple customers, priorities, and timelines without missing a beat - You have the business acumen to understand revenue, retention, and customer value, and you know how to move the needle Bonus points if you have experience with SaaS platforms such as CRM or CSP systems, data integration and mapping, change management frameworks such as Prosci or Six Sigma, or a background in consulting, Customer Success, or RevOps transformation. TRAJECTORY We are one of the most versatile teams at Planhat. We partner with customers across industries and regions, working closely with Sales, CS, Product, Support, and Enablement to ensure every engagement drives value from day one. We don't just implement software, we design outcomes, enable teams, and champion adoption. Imagine: - Leading a multi-stakeholder kickoff with a global SaaS company to redefine how they manage customers through Planhat - Facilitating a workshop for a CS leadership team to map out key processes to drive revenue and retention, such as account planning, executive alignments, and expansion plays - Translating complex data architecture into an elegant customer insights dashboard that drives renewals and expansion In this role you will: - Lead enterprise implementations from kickoff to go-live, ensuring timelines, deliverables, and outcomes are achieved - Be a product expert and confidently advise customers on how to best leverage Planhat to meet their business goals - Consult strategically with customer executives, functional leaders, and technical teams to align platform configuration with business outcomes - Facilitate enablement sessions, both virtual and in-person, to empower leaders, admins, and end users - Champion change management by guiding organizations through the process, communication, and behavioral shifts required to make Planhat adoption stick - Collaborate cross-functionally with Sales, CS, Product, Support, and Enablement to ensure a seamless customer experience from presale to post-go-live DEFINITION OF SUCCESS Success in this role is about the measurable impact you leave on every customer engagement and the standard you set for the team around you. - You are continuously delivering implementations on time, with clear outcomes that customers can measure and build on - You are consistently seen as a trusted advisor by your customers, bridging the gap between their vision and what Planhat can deliver - You are growing into larger, more complex engagements and taking on broader responsibilities within the team - You are actively contributing to the implementation methodology, building templates, playbooks, and frameworks that raise the standard for the whole team - You are driving measurable impact on revenue and retention through the quality of your onboarding and adoption work", "summaryDescription" : "Implementation Manager at Planhat. Skills: Customer Success, SaaS implementation, Project management. Lead enterprise implementations. Ensure timelines achieved", "createdAt" : "2026-06-14T04:33:28.598", "lastUpdated" : "2026-06-15T09:04:48.169", "ingestTimestamp" : "2026-06-14T04:33:28.598", "mongoId" : "6a2c9fa774d8ee00a09a03a4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data architecture", "Leadership", "Customer Success", "SaaS implementation", "Project management", "Consulting", "RevOps transformation", "Timeline management", "SaaS", "CS", "CRM", "RevOps", "Customer value", "Revenue", "Retention" ], "skillCount" : 15, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 632.7433, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5f3974d8ee00a08ea0ba", "title" : "Implementation Manager", "company" : "MediaValet", "industry" : "Technology", "salary" : { "min" : 72000.0, "max" : 80000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Western Canada - Remote", "locations" : [ "Western Canada - Remote" ], "timestamp" : "2026-06-14T23:54:53.212", "fingerprint" : "b9fd1ea67115722cbfe1aed4ae02d6ed0c677ae271ba0fcd74115728ae8e37f3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.mediavalet.com/careers?gh_jid=4246497009", "externalId" : "4246497009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Canada", "experienceLevel" : "Manager", "professionalSkills" : [ "Customer onboarding", "Stakeholder communication" ], "hardSkillsList" : [ "Technical migration" ], "hardSkills" : [ { "name" : "Technical migration", "level" : "intermediate" } ], "majorSkills" : "Customer success, Platform implementation", "majorSkillsList" : [ "Customer success", "Platform implementation" ], "coreResponsibilities" : "Lead platform implementation, Manage timelines, Manage technical migrations, Manage stakeholder communications, Guide clients through onboarding, Define client goals, Meet client goals", "teamCollaboration" : "Cross-functional teams; Sales team; Engineering team; Data Services team; Customer Success team", "projectManagementSkills" : [ "Timeline management" ], "domainKnowledge" : "Digital Asset Management", "domainList" : [ "digital-asset-management" ], "domainSpecificKnowledge" : [ "Digital Asset Management" ], "communicationSkills" : "Stakeholder communication", "problemSolvingSkills" : "Translating complexity", "outcomesObjectives" : "Customer satisfaction; Long-term retention", "qualificationsBasic" : "5+ years experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Do you love translating complexity into clarity and turning ambitious goals into action? We’re looking for an Implementation Manager to join us at MediaValet, remote in Canada! In this role, you’ll lead the implementation of our Digital Asset Management (DAM) platform for a diverse range of customers—managing timelines, technical migrations, and stakeholder communications. You’ll be the trusted guide through onboarding, ensuring every client’s goals are clearly defined and successfully met. Your work will have a direct impact on customer satisfaction and long-term retention. This role reports to the Director of Customer Operations and works cross-functionally with our Sales, Engineering, Data Services, and Customer Success teams. Key Responsibilities: Customer Onboarding there’s plenty of food, shops and walkable areas around; and it’s close to transit. Home for the Holidays: We shut down operations between December 25th and January 1st every year to allow people to spend time with their families (and not use up vacation time) - and have done so since MediaValet was founded in 2010. Family Focused: We’re committed to providing a career that’s family-friendly and have the parental support and leave programs to back that up. Committed to Diversity & Inclusion: Our diverse backgrounds, skills, abilities and experiences make us stronger. We work hard to make MediaValet a place where everyone is valued, heard and respected. Compensation: $72K - $80K base salary + 15% on-target commissions", "summaryDescription" : "Implementation Manager at MediaValet. Skills: Customer success, Platform implementation. Lead platform implementation. Manage timelines", "postedDate" : "2026-06-12T22:11:25.166", "createdAt" : "2026-06-12T22:11:25.166", "lastUpdated" : "2026-06-14T23:54:53.212", "ingestTimestamp" : "2026-06-12T22:11:25.166", "mongoId" : "6a2c5f3974d8ee00a08ea0ba", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Technical migration", "Customer success", "Platform implementation", "Customer onboarding", "Stakeholder communication", "Timeline management", "Digital Asset Management" ], "skillCount" : 7, "jobCategory" : "customer-service", "jobSubcategory" : "customer-experience", "dataQualityScore" : 0.8888889, "_score" : 624.29944, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology" }, { "id" : "6a304f64f292fd229cee7533", "title" : "Executive - Industry Certifications", "company" : "Expeditors", "industry" : "Logistics And Supply Chain", "salary" : { "min" : 240000.0, "max" : 360000.0, "currency" : "SGD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive in Logistics in Singapore, adjusted for seniority and company size." }, "location" : "Singapore, SG", "locations" : [ "Singapore", "SG" ], "certifications" : [ "STP Plus", "TradeFIRST", "RCAR", "BizSAFE", "ISO9001", "ISO13485", "GDPMDS", "CEIV Pharma" ], "timestamp" : "2026-06-16T06:55:14.717", "fingerprint" : "93a4a49f229181b2e5c68bfe3ff0d6ff5c9add50eb29142084693e7c18d37591", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Expeditors/744000132114959-executive-industry-certifications-", "externalId" : "744000132114959", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Singapore", "country" : "Singapore", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "1.2899175,103.8519072" } ], "locationText" : "Singapore, Singapore", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Customer service skills", "Organizational skills", "Leadership skills", "Business acumen skills", "Presentation skills", "Process analysis skills", "Data analysis" ], "hardSkillsList" : [ "Quantitative analysis", "Qualitative analysis" ], "hardSkills" : [ { "name" : "Quantitative analysis", "level" : "intermediate" }, { "name" : "Qualitative analysis", "level" : "intermediate" } ], "majorSkills" : "Quality management system, Audits, Vendor management", "majorSkillsList" : [ "Quality management system", "Audits", "Vendor management" ], "coreResponsibilities" : "Establish quality management system, Implement quality management system, Attain quality management system, Maintain quality management system, Improve quality management system, Support internal audits, Support external audits, Conduct internal audits, Conduct external audits, Recognize regulatory guidelines, Interpret regulatory guidelines, Translate regulatory guidelines, Create Quality Management System, Promulgate Quality Management System, Lead Quality Management System, Maintain documentation, Facilitate documentation, Maintain record keeping, Facilitate record keeping, Lead facility in meeting quality management system, Understand regulatory guideline changes, Communicate guideline changes, Initiate management of change, Conduct inspections, Facilitate inspections, Perform risk assessments, Identify root cause, Support corrective actions, Support preventive actions, Qualify accreditation agency, Engage accreditation agency, Manage accreditation agency, Develop relationship with accreditation agency, Qualify certification agency, Engage certification agency, Manage certification agency, Develop relationship with certification agency, Qualify vendor, Engage vendor, Manage vendor, Develop relationship with vendor, Source service scope, Negotiate service scope, Source terms, Negotiate terms, Source schedules, Negotiate schedules, Source rates, Negotiate rates, Execute contract management, Execute CAPEX management, Execute purchase order management, Execute statement of account management, Collate spend analysis report, Submit spend analysis report, Track cost saving, Support after office hours service, Facilitate tactical initiatives, Manage tactical initiatives, Support strategic initiatives, Facilitate strategic initiatives, Manage strategic initiatives, Assist Manager with budget, Assist Manager with compliance", "teamCollaboration" : "Multiple internal stakeholders; Multiple external stakeholders; Team setting", "projectManagementSkills" : [ "Tactical initiatives", "Strategic initiatives", "Projects" ], "domainKnowledge" : "Industry knowledge; Regulatory knowledge; Quality management system", "domainList" : [ "industry-knowledge", "regulatory-knowledge", "quality-management-system" ], "domainSpecificKnowledge" : [ "Industry knowledge", "Regulatory knowledge", "Quality management system" ], "communicationSkills" : "Written communication skills; Verbal communication skills", "documentationSkills" : "Documentation; Record keeping; Standard operating procedures; Checklists; Forms", "continuousLearning" : "Training and Personnel Development Program; Complete required training", "innovationCreativity" : "Implement new initiatives; Process improvement; Documentary improvement; System improvement", "problemSolvingSkills" : "Root cause identification; Corrective actions; Preventive actions; Analytical skills; Problem-solving skills", "specialRequirements" : "Warehouse environment access, Moving machinery exposure, Moderate noise levels exposure, Follow safety protocols, Wear personal protective attire, After office hours service activation", "outcomesObjectives" : "Improve business effectiveness; Improve operational effectiveness; Improve business efficiency; Improve operational efficiency; Improve quality management system; Improve cost saving tracking; Improve value proposition", "qualificationsBasic" : "Bilingual person, Meet 52 training hours per year, All directed mandatory trainings", "qualificationsPreferred" : "Knowledge of STP Plus, Knowledge of TradeFIRST, Knowledge of RCAR, Knowledge of BizSAFE, Knowledge of ISO9001, Knowledge of ISO13485, Knowledge of GDPMDS, Knowledge of CEIV Pharma", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Expeditors is a Fortune 500 Company. Our global network offers a broad range of logistic services including air and ocean transportation, customs brokerage, distribution, cargo insurance, duty drawback, and consulting. Expeditors hires the best in the industry, and the financial results are a direct result of its people and unique culture. Our motto, \"You'd be surprised how far we'll go for you\", is exemplified through our embrace of these culture elements: Attitude, Curiosity, Integrity, Resolute, Visionary, Appearance, Confidence, Excellence, Pride, and Sense of Humor. Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. * 19,000 trained professionals * 350+ locations worldwide * Fortune 500 * Globally unified systems The ideal candidate will have a willingness to grow, learn and work hard. Our department is growing and we are looking for a bilingual person who enjoys a fast-paced, professional, and dynamic work environment. To establish, implement, attain, maintain and continually improve District Industry Certification quality management system. To support and conduct internal and external standards, regulatory, service provider and customer audits. 1. Recognize, interpret and translate customer, government, industry and accreditation regulatory guidelines and requirements that applies to District operations and processes. 2. Create, promulgate and lead new District Quality Management System(s) for SIN District facilities. 3. Maintain and facilitate timely documentation and record keeping of applicable accreditation processes and activities including and not limited to standard operating procedures, checklists and forms. 4. Lead new District facility in meeting applicable customer, government, industry and accreditation quality management system, as appropriate. 5. Recognize and understand current trends and changes to government, industry and accreditation regulatory guidelines and requirements; and to communicate to applicable stakeholders and initiate management of change to quality management system, as appropriate. 6. Conduct and facilitate scheduled and unscheduled internal and external self, customer, regulatory and accreditation agency inspections risk assessments, audits and inspections. 7. Perform root cause identification and support corrective/preventive actions arising from internal and external risk assessments, audits and inspections non-conformance finding(s). 8. Qualify, engage, manage and develop strong relationship with Accreditation and Certification agency and vendor. 9. Source and negotiate service scope, terms, schedules, rates as well as execute cost effective and comprehensive contract, CAPEX, purchase order and statement of account management, as appropriate. 10. Collate and submit monthly spend analysis report to ensure best in class material, equipment and service requisition and cost saving tracking to help department to improve quality management system and cost / value proposition. 11. Support for Department scheduled and emergency after office hours service activation requirement, where required. 12. Support, facilitate and manage applicable Company and Department tactical and strategic initiatives and projects to help improve business and operational effectiveness and efficiency. 13. Meet 52 training hours per year and all directed mandatory trainings. 14. Assist SPM Manager with Department annual budget and compliance. ## Qualifications Knowledge: 1. A good understanding of industry and regulatory knowledge requirements. 2. Knowledge of STP Plus, TradeFIRST, RCAR, BizSAFE, ISO9001, ISO13485, GDPMDS, CEIV Pharma etc. certification requirements will be an advantage. Skills: 1. Effective interpersonal and customer service skills 2. Pro-active and strong organizational skills 3. Good written and verbal communication skills 4. Good computer literacy skills 5. Good leadership and business acumen skills 6. Strong presentation skills 7. Process analysis skills, including data analysis (quantitative) and process observation (qualitative). Behaviors: 1. Positive attitude 2. Emotional resilient to adapt and manage stressful situation and environment 3. Self-reflecting and open to receiving feedback 4. Can work independently and as a team 5. Honest and strong moral principles Expectations from Supervisor : 1. Complete required training for applicable industry certifications. 2. Be organized and be able to multi-tasks. 3. Develop strong analytical skills and problem-solving skills. 4. Pay attention to details. 5. Be a good leader and team player. 6. Be open to implement new initiatives and innovations to process, documentary and system improvement. Working Conditions : 1. Position work primarily in an indoor office environment with access to comfortable temperature control, well-lit workstation and access to standard office equipment. 2. Position requires collaboration with multiple internal and external stakeholders in a team setting. 3. Position involves intermittent access to a warehouse environment with exposure to moving machinery and potential moderate noise levels. Employees must follow all applicable safety protocols and wear appropriate personal protective attire. ## Additional Information ONLY THOSE CURRENTLY RESIDING IN SINGAPORE NEED TO APPLY Expeditors offers excellent benefits for full time employees: Benefits complied with local law * Health Plan: Medical, Accident Insurance * Training and Personnel Development Program All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Executive - Industry Certifications at Expeditors. Skills: Quality management system, Audits, Vendor management. Establish quality management system. Implement quality management system", "postedDate" : "2026-06-15T05:46:09.000", "createdAt" : "2026-06-15T21:41:58.727", "lastUpdated" : "2026-06-16T06:55:14.717", "ingestTimestamp" : "2026-06-15T21:41:58.727", "mongoId" : "6a304f64f292fd229cee7533", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Quantitative analysis", "Qualitative analysis", "Quality management system", "Audits", "Vendor management", "Customer service skills", "Organizational skills", "Leadership skills", "Business acumen skills", "Presentation skills", "Process analysis skills", "Data analysis", "Tactical initiatives", "Strategic initiatives", "Projects", "Industry knowledge", "Regulatory knowledge", "STP Plus", "TradeFIRST", "RCAR", "BizSAFE", "ISO9001", "ISO13485", "GDPMDS", "CEIV Pharma" ], "skillCount" : 25, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "_score" : 624.2053, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "694ae6ce70f0b99d589b27b5", "title" : "Integration Platform Operations Manager", "company" : "Hyundai Capital America", "industry" : "FinTech", "salary" : { "min" : 135000.0, "max" : 185000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Integration Platform Operations Manager in Plano, United States, adjusted for manager seniority, financial services industry, and company size." }, "location" : "United States-Texas-Plano", "locations" : [ "United States-Texas-Plano", "
Dallas, TX (HCA_DallasTX)
6100 W. Plano Parkway, Suite 2000
Suite 2000
Plano, 75093

" ], "certifications" : [ "ITIL Foundation", "TIBCO certification", "Informatica certification", "Control-M certification", "Cloud certification" ], "timestamp" : "2026-06-15T09:09:25.817", "fingerprint" : "254d11d8f8874fa946cd3e117f5cd9e7ab7bcc7ce89bbb839dab6e77bee61e4f", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=108843", "externalId" : "108843", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Plano", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.0136764,-96.6925096" } ], "locationText" : "Plano, Texas, United States", "experienceLevel" : "Manager", "technicalSkills" : "TIBCO, Control-M, Informatica, API, Middleware, ETL, Dynatrace, Prometheus, Grafana, OAuth, MTLS, CI/CD, Docker, Kubernetes, OpenShift", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Lifecycle management", "Performance tuning", "Capacity planning", "Job scheduling", "Incident management", "RCA", "ITIL compliance", "Audit readiness", "Security readiness", "Release management", "Environment management", "Workload automation", "Dependency modeling", "SLA optimization", "Automated deployment" ], "hardSkillsList" : [ "TIBCO BusinessWorksWCE", "TIBCO EMS", "Mashery API Gateway", "Informatica PowerCenter", "IICS", "IDMC", "Control-M job scheduling", "RBAC", "Cert rotation", "Token rotation", "Vulnerability remediation", "Patching", "Platform hardening", "InfoSec controls", "Regulatory controls", "HA/DR planning", "Operational documentation", "Governance artifacts", "ETL job tuning", "Workflow troubleshooting", "Repository management", "Migration support", "Monitoring tools", "Logstash", "Kibana", "Splunk", "Microsoft Office", "PowerPoint" ], "softSkillsList" : [ "Leadership", "Judgment" ], "hardSkills" : [ { "name" : "TIBCO BusinessWorksWCE", "level" : "intermediate" }, { "name" : "TIBCO EMS", "level" : "intermediate" }, { "name" : "Mashery API Gateway", "level" : "intermediate" }, { "name" : "Informatica PowerCenter", "level" : "intermediate" }, { "name" : "IICS", "level" : "intermediate" }, { "name" : "IDMC", "level" : "intermediate" }, { "name" : "Control-M job scheduling", "level" : "intermediate" }, { "name" : "RBAC", "level" : "intermediate" }, { "name" : "Cert rotation", "level" : "intermediate" }, { "name" : "Token rotation", "level" : "intermediate" }, { "name" : "Vulnerability remediation", "level" : "intermediate" }, { "name" : "Patching", "level" : "intermediate" }, { "name" : "Platform hardening", "level" : "intermediate" }, { "name" : "InfoSec controls", "level" : "intermediate" }, { "name" : "Regulatory controls", "level" : "intermediate" }, { "name" : "HA/DR planning", "level" : "intermediate" }, { "name" : "Operational documentation", "level" : "intermediate" }, { "name" : "Governance artifacts", "level" : "intermediate" }, { "name" : "ETL job tuning", "level" : "intermediate" }, { "name" : "Workflow troubleshooting", "level" : "intermediate" }, { "name" : "Repository management", "level" : "intermediate" }, { "name" : "Migration support", "level" : "intermediate" }, { "name" : "Monitoring tools", "level" : "intermediate" }, { "name" : "Logstash", "level" : "intermediate" }, { "name" : "Kibana", "level" : "intermediate" }, { "name" : "Splunk", "level" : "intermediate" }, { "name" : "Microsoft Office", "level" : "intermediate" }, { "name" : "PowerPoint", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Judgment" } ], "majorSkills" : "Integration platforms, API operations, Middleware services, Data integration, Job scheduling", "majorSkillsList" : [ "Integration platforms", "API operations", "Middleware services", "Data integration", "Job scheduling" ], "coreResponsibilities" : "Govern integration platforms, Manage operational lifecycle, Adhere to SLAs, Tune performance, Plan capacity, Standardize integration frameworks, Oversee API operations, Oversee middleware operations, Oversee data integration operations, Manage TIBCO environments, Manage Informatica ETL pipelines, Manage Control-M job scheduling, Lead daily operational support, Drive incident management, Perform RCA, Ensure ITIL compliance, Plan for go-lives, Plan for deployments, Plan for hypercare, Drive monitoring practices, Drive observability practices, Drive SRE practices, Implement dashboards, Automate alerting, Automate runbooks, Reduce MTTR, Improve reliability, Improve platform health, Ensure platform security, Ensure platform compliance, Manage RBAC, Manage OAuth, Manage mTLS, Manage cert rotation, Manage token rotation, Remediate vulnerabilities, Perform patching, Harden platforms, Adhere to InfoSec controls, Adhere to regulatory controls, Provide release leadership, Provide environment leadership, Provide stakeholder leadership, Oversee CI/CD workflows, Oversee configuration management, Plan HA/DR, Coordinate vendors, Collaborate cross-team, Maintain operational documentation, Maintain reports, Maintain governance artifacts", "teamCollaboration" : "Cross-team collaboration; Vendor coordination", "projectManagementSkills" : [ "Change management", "Incident management", "Problem management", "Release management" ], "domainKnowledge" : "Enterprise integration patterns; API Gateway; Workload automation; Containerized deployments", "domainList" : [ "enterprise-integration-patterns", "api-gateway", "workload-automation", "containerized-deployments" ], "domainSpecificKnowledge" : [ "Enterprise integration patterns", "API Gateway", "Workload automation", "Containerized deployments" ], "toolProficiency" : [ "TIBCO", "Control-M", "Informatica", "Mashery", "Dynatrace", "Prometheus", "Grafana", "Jenkins", "Bitbucket", "Git", "Nexus", "Artifactory", "Microsoft Office" ], "communicationSkills" : "Verbal communication; Written communication; Presentation skills", "documentationSkills" : "Operational documentation", "continuousLearning" : "Tuition reimbursement", "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "specialRequirements" : "24x7 environment", "outcomesObjectives" : "Reduce MTTR; Improve reliability; Improve platform health", "qualificationsBasic" : "5-7 years experience, Bachelor's degree", "qualificationsPreferred" : "Master's degree, ITIL Foundation certification, Relevant platform certifications", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: · Medical, Dental and Vision plans that include no-cost and low-cost plan options · Immediate 401(k) matching and vesting · Vehicle purchase and lease discounts plus monthly vehicle allowances · Paid Volunteer Time Off with company donation to a charity of your choice · Tuition reimbursement What to Expect The Integration Platform Operations Manager is responsible for overseeing the day-to-day operational performance, reliability, and governance of the organization’s integration and middleware ecosystem. This role exists to ensure that all integration platforms, APIs, and middleware services operate efficiently, securely, and in alignment with business and technology objectives. This position provides leadership across operations, support, monitoring, change management, and continuous improvement for integration services that connect mission-critical applications and data flows. The Manager ensures high availability, standardized practices, and scalable processes that enable seamless system-to-system communication across the enterprise. What You Will Do 1. Own and govern integration platforms (TIBCO, Control-M, Informatica) including operational lifecycle management, SLA adherence, performance tuning, capacity planning, and standardization of integration frameworks and patterns. 2. Oversee API, middleware, and data integration operations, managing TIBCO BW/BWCE/Mashery environments, Informatica ETL pipelines, and Control-M job scheduling (dependencies, calendars, throughput, job failure management). 3. Lead daily operational support (L1/L2/L3) across ESB, ETL, and scheduling platforms—driving incident management, RCA, ITIL compliance (Change/Incident/Problem/Release), audit/security readiness, and planning for go-lives, deployments, and hypercare. 4. Drive monitoring, observability, and SRE practices by implementing Dynatrace/Prometheus/Grafana dashboards, automating alerting and runbooks, reducing MTTR, and improving reliability and platform health. 5. Ensure platform security and compliance, managing RBAC, OAuth/mTLS, cert/token rotation, vulnerability remediation, patching, platform hardening, and adherence to InfoSec and regulatory controls. 6. Provide release, environment, and stakeholder leadership, overseeing CI/CD workflows, configuration management, HA/DR planning, vendor coordination, cross-team collaboration, and maintaining operational documentation, reports, and governance artifacts. What You Will Bring · Minimum 5-7 years’ progressive experience supporting, operating, or administering enterprise integration platforms such as TIBCO BusinessWorks/BWCE, EMS, Mashery/API Gateway, or similar middleware. · Operational experience with Informatica PowerCenter, IICS/IDMC, or equivalent ETL platforms. · Background in ETL job tuning, workflow troubleshooting, repository management, and migration support. · Experience with monitoring tools like Dynatrace, Logstash, Kibana, Splunk, Prometheus/Grafana, or similar. · Experience in managing outsourced vendor for operations related tasks. · Automotive or financial services industries preferred. · Bachelor’s degree in C omputer Science, Information Systems, Engineering , or related technical field. · Master’s degree preferred. · ITIL Foundation certification preferred. · Relevant platform certifications (TIBCO, Informatica, Control-M, Cloud) are a plus. · Strong expertise with TIBCO BusinessWorks/BWCE, EMS, Mashery/API Gateway, and enterprise integration patterns. · Hands-on experience with Informatica PowerCenter and/or IICS/IDMC for ETL · Solid experience with Control-M job scheduling, workload automation, dependency modeling, and SLA optimization. · Exposure to Docker, Kubernetes, OpenShift, or containerized integration deployments. · Proven experience leading L1/L2/L3 operational and engineering teams in a 24×7 environment . · Proven skills in ITIL processes (Change, Incident, Problem, Release). · Proven track record of driving RCA, MTTR reduction, and operational excellence. · Familiarity with CI/CD tools such as Jenkins, Bitbucket, Git, Nexus, Artifactory, an d automated deployment pipelines to build and maintain Tibco deployments. · Proficient with Microsoft Office Suites, including PowerPoint. · Excellent verbal and written communication, including presentation skills. · Excellent interpersonal skills to successfully collaborate with cross functional departments and managing outsourced vendor. · Strong orientation toward results coupled with reputation for integrity, creativity and good judgment · Must have the ability to challenge, when appropriate, existing practices. Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Texas-Plano", "summaryDescription" : "Integration Platform Operations Manager at Hyundai Capital America. Skills: Integration platforms, API operations, Middleware services, Data integration, Job scheduling. Govern integration platforms. Manage operational lifecycle", "createdAt" : "2026-06-14T06:36:07.256", "lastUpdated" : "2026-06-15T09:09:25.817", "ingestTimestamp" : "2026-06-14T06:36:07.256", "mongoId" : "694ae6ce70f0b99d589b27b5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 185000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "TIBCO BusinessWorksWCE", "TIBCO EMS", "Mashery API Gateway", "Informatica PowerCenter", "IICS", "IDMC", "Control-M job scheduling", "RBAC", "Cert rotation", "Token rotation", "Vulnerability remediation", "Patching", "Platform hardening", "InfoSec controls", "Regulatory controls", "HA/DR planning", "Operational documentation", "Governance artifacts", "ETL job tuning", "Workflow troubleshooting", "Repository management", "Migration support", "Monitoring tools", "Logstash", "Kibana", "Splunk", "Microsoft Office", "PowerPoint", "Leadership", "Judgment", "Integration platforms", "API operations", "Middleware services", "Data integration", "Job scheduling", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Lifecycle management", "Performance tuning", "Capacity planning", "Incident management", "RCA", "ITIL compliance", "Audit readiness", "Security readiness", "Release management", "Environment management", "Workload automation", "Dependency modeling", "SLA optimization", "Automated deployment", "Change management", "Problem management", "Enterprise integration patterns", "API Gateway", "Containerized deployments", "ITIL Foundation", "TIBCO certification", "Informatica certification", "Control-M certification", "Cloud certification", "TIBCO", "Control-M", "Informatica", "Mashery", "Dynatrace", "Prometheus", "Grafana", "Jenkins", "Bitbucket", "Git", "Nexus", "Artifactory" ], "skillCount" : 78, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "_score" : 622.2616, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca16074d8ee00a09a548e", "title" : "Implementation Manager", "company" : "Benchling", "industry" : "Customer Experience", "salary" : { "min" : 92978.0, "max" : 136000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Boston, MA", "locations" : [ "Boston, MA" ], "timestamp" : "2026-06-15T12:49:40.325", "fingerprint" : "9d5a284a4de547cc0943ba14bb05b87220cbe85eb44dd5a939c5b6597e796335", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/benchling/740b3fb1-3d91-4bfd-847b-7552eda32e2e/application", "externalId" : "740b3fb1-3d91-4bfd-847b-7552eda32e2e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "42.3588336,-71.0578303" }, { "city" : "Pawtucket", "state" : "Rhode Island", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "41.8789531,-71.3821203" } ], "locationText" : "Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Project management", "Product expertise", "Scientific background", "Data modeling", "Application configuration", "User training", "UAT execution" ], "softSkillsList" : [ "Curious", "Creative", "Tenacious" ], "hardSkills" : [ { "name" : "Project management", "level" : "intermediate" }, { "name" : "Product expertise", "level" : "intermediate" }, { "name" : "Scientific background", "level" : "intermediate" }, { "name" : "Data modeling", "level" : "intermediate" }, { "name" : "Application configuration", "level" : "intermediate" }, { "name" : "User training", "level" : "intermediate" }, { "name" : "UAT execution", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Curious" }, { "name" : "Creative" }, { "name" : "Tenacious" } ], "majorSkills" : "Process management, Cross-functional coordination, Vendor management, Stakeholder management", "majorSkillsList" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management" ], "coreResponsibilities" : "Manage initial rollouts, Manage expansion projects, Own implementation success, Build detailed project plans, Execute detailed project plans, Own project activities, Work with team members, Execute project deliverables, Understand scientific workflows, Determine Benchling leverage, Lead requirements workshops, Lead design workshops, Perform data modeling, Perform application configuration, Develop test plans, Guide UAT execution, Train users, Onboard users, Act as trusted advisor, Guide customers through implementation, Leverage Benchling Best Practices, Apply Benchling Best Practices, Understand customer pain points, Document customer pain points, Advocate for customers internally, Influence product changes, Develop training programs, Optimize training programs, Identify opportunities for expansion, Work with sales on opportunities", "teamCollaboration" : "Work with research scientists; Work with Benchling teams; Collaborate with customers; Collaborate with teammates", "projectManagementSkills" : [ "Project management", "Project plans", "Project activities", "Project deliverables" ], "domainKnowledge" : "Biotech R&D Processes; Scientific concepts", "domainList" : [ "biotech-r-d-processes", "scientific-concepts" ], "domainSpecificKnowledge" : [ "Biotech R&D Processes", "Scientific concepts" ], "communicationSkills" : "Connect with stakeholders", "documentationSkills" : "Document customer pain points; Written collateral; Video collateral", "specialRequirements" : "Travel up to 25%", "qualificationsBasic" : "MS or Ph.D. in related field, 2 years of lab experience, Communication skills", "qualificationsPreferred" : "Experience using Benchling, Benchling administrator experience, Software Implementation experience, SaaS software company experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done. Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma. We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today. ROLE OVERVIEW Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&D Processes, and roll out solutions that transform how their research teams work together. To be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful. Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system. RESPONSIBILITIES - Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers. - Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge. - Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments. - Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs. - Lead requirements and design workshops, perform data modeling & application configuration, develop test plans and guide UAT execution, train and onboard users. - Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices. - Understand and document customer pain points, advocate for them internally to influence product changes. - Develop and optimize enterprise training programs including written and video collateral. - Identify and work with sales on opportunities for account expansion post go-live. QUALIFICATIONS Requirements - MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field. - At least 2 years of experience in a lab or research setting. You must be able to empathize with scientists and quickly understand complicated scientific concepts. - Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives. - Self-starter with the ability to be successful in a startup environment. - Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner. - Ability to travel up to 25% based on customer and project needs. Bonus if you have: - Experience using Benchling, especially if you’ve been a Benchling administrator. - Software Implementation experience, preferably with a SaaS software company. HOW WE WORK Flexible Hybrid Work: We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week. #LI-Hybrid #BI-Hybrid #LI-TD1 Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.", "summaryDescription" : "Implementation Manager at Benchling. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Manage initial rollouts. Manage expansion projects", "createdAt" : "2026-06-14T04:10:09.231", "lastUpdated" : "2026-06-15T12:49:40.325", "ingestTimestamp" : "2026-06-14T04:10:09.231", "mongoId" : "6a2ca16074d8ee00a09a548e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 92978, "salaryAnnualMax" : 136000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Project management", "Product expertise", "Scientific background", "Data modeling", "Application configuration", "User training", "UAT execution", "Curious", "Creative", "Tenacious", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Project plans", "Project activities", "Project deliverables", "Biotech R&D Processes", "Scientific concepts" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 621.58795, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5f3974d8ee00a08ea0b8", "title" : "Implementation Manager", "company" : "MediaValet", "salary" : { "min" : 60000.0, "max" : 70000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Western Canada - Remote", "locations" : [ "Western Canada - Remote" ], "timestamp" : "2026-06-14T19:10:13.185", "fingerprint" : "9efa5652198debe6dec01318ce8ffc1553c04cf372c5cc33e6cb9bab34e84335", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.mediavalet.com/careers?gh_jid=4246842009", "externalId" : "4246842009", "structuredLocations" : [ { "country" : "Ireland", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Ireland", "experienceLevel" : "Manager", "professionalSkills" : [ "Customer success", "Value realization", "Customer retention", "Customer satisfaction" ], "majorSkills" : "Customer onboarding, Digital Asset Management, Platform implementation", "majorSkillsList" : [ "Customer onboarding", "Digital Asset Management", "Platform implementation" ], "coreResponsibilities" : "Lead platform implementation, Manage customer onboarding, Manage timelines, Manage technical migrations, Manage stakeholder communications, Define client goals, Meet client goals", "teamCollaboration" : "Sales; Engineering; Data Services; Customer Success teams", "projectManagementSkills" : [ "Manage timelines" ], "domainKnowledge" : "Digital Asset Management", "domainList" : [ "digital-asset-management" ], "domainSpecificKnowledge" : [ "Digital Asset Management" ], "communicationSkills" : "Stakeholder communications", "outcomesObjectives" : "Customer satisfaction; Long-term retention", "qualificationsBasic" : "Customer onboarding, Manage timelines, Technical migrations, Stakeholder communications, Define client goals, Meet client goals", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Do you love translating complexity into clarity and turning ambitious goals into action? We’re looking for an Implementation Manager to join us at MediaValet, remote in Ireland! In this role, you’ll lead the implementation of our Digital Asset Management (DAM) platform for a diverse range of customers—managing timelines, technical migrations, and stakeholder communications. You’ll be the trusted guide through onboarding, ensuring every client’s goals are clearly defined and successfully met. Your work will have a direct impact on customer satisfaction and long-term retention. This role reports to the Director of Customer Operations and works cross-functionally with our Sales, Engineering, Data Services, and Customer Success teams. Key Responsibilities: Customer Onboarding there’s plenty of food, shops and walkable areas around; and it’s close to transit. Home for the Holidays: We shut down operations between December 25th and January 1st every year to allow people to spend time with their families (and not use up vacation time) - and have done so since MediaValet was founded in 2010. Family Focused: We’re committed to providing a career that’s family-friendly and have the parental support and leave programs to back that up. Committed to Diversity & Inclusion: Our diverse backgrounds, skills, abilities and experiences make us stronger. We work hard to make MediaValet a place where everyone is valued, heard and respected. Compensation: €60K - €70K base salary + 15% on-target commissions", "summaryDescription" : "Implementation Manager at MediaValet. Skills: Customer onboarding, Digital Asset Management, Platform implementation. Lead platform implementation. Manage customer onboarding", "postedDate" : "2026-06-12T22:27:15.078", "createdAt" : "2026-06-12T22:27:15.078", "lastUpdated" : "2026-06-14T19:10:13.185", "ingestTimestamp" : "2026-06-12T22:27:15.078", "mongoId" : "6a2c5f3974d8ee00a08ea0b8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Customer onboarding", "Digital Asset Management", "Platform implementation", "Customer success", "Value realization", "Customer retention", "Customer satisfaction", "Manage timelines" ], "skillCount" : 8, "jobCategory" : "customer-service", "jobSubcategory" : "customer-experience", "dataQualityScore" : 0.8888889, "_score" : 619.5598, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a3054daf292fd229cf1b21a", "title" : "Executive - Industry Certifications", "company" : "Expeditors", "industry" : "Logistics And Supply Chain", "salary" : { "min" : 240000.0, "max" : 360000.0, "currency" : "SGD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Executive roles in Logistics in Singapore, adjusted for seniority and company size." }, "location" : "Singapore, SG", "locations" : [ "Singapore", "SG" ], "certifications" : [ "STP Plus", "TradeFIRST", "RCAR", "BizSAFE", "ISO9001", "ISO13485", "GDPMDS", "CEIV Pharma" ], "timestamp" : "2026-06-16T09:29:32.383", "fingerprint" : "3294c209b9f42faa3dacf45aa9d4c39e59693ca2ad8d4ae9e594886f141b50e2", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Expeditors/744000132114959-executive-industry-certifications-", "externalId" : "744000132114959", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Singapore", "country" : "Singapore", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "1.2899175,103.8519072" } ], "locationText" : "Singapore, Singapore", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Customer service skills", "Organizational skills", "Computer literacy skills", "Leadership skills", "Business acumen skills", "Presentation skills", "Process analysis skills", "Data analysis", "Process observation" ], "hardSkillsList" : [ "Quantitative analysis", "Qualitative analysis" ], "softSkillsList" : [ "Emotional resilient" ], "hardSkills" : [ { "name" : "Quantitative analysis", "level" : "intermediate" }, { "name" : "Qualitative analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Emotional resilient" } ], "majorSkills" : "Quality management system, Audits, Risk assessments, Contract management, Spend analysis", "majorSkillsList" : [ "Quality management system", "Audits", "Risk assessments", "Contract management", "Spend analysis" ], "coreResponsibilities" : "Establish District Industry Certification quality management system, Implement District Industry Certification quality management system, Attain District Industry Certification quality management system, Maintain District Industry Certification quality management system, Continually improve District Industry Certification quality management system, Support internal audits, Conduct internal audits, Support external audits, Conduct external audits, Recognize regulatory guidelines, Interpret regulatory guidelines, Translate regulatory guidelines, Create new District Quality Management System, Promulgate new District Quality Management System, Lead new District Quality Management System, Maintain documentation, Facilitate documentation, Maintain record keeping, Facilitate record keeping, Lead new District facility, Meet applicable quality management system, Understand current trends, Understand changes to regulatory guidelines, Communicate trends and changes, Initiate management of change, Conduct scheduled inspections, Facilitate scheduled inspections, Conduct unscheduled inspections, Facilitate unscheduled inspections, Conduct risk assessments, Facilitate risk assessments, Conduct inspections, Facilitate inspections, Perform root cause identification, Support corrective actions, Support preventive actions, Qualify Accreditation agency, Engage Accreditation agency, Manage Accreditation agency, Develop relationship with Accreditation agency, Qualify Certification agency, Engage Certification agency, Manage Certification agency, Develop relationship with Certification agency, Qualify vendor, Engage vendor, Manage vendor, Develop relationship with vendor, Source service scope, Negotiate service scope, Source terms, Negotiate terms, Source schedules, Negotiate schedules, Source rates, Negotiate rates, Execute contract management, Execute CAPEX management, Execute purchase order management, Execute statement of account management, Collate monthly spend analysis report, Submit monthly spend analysis report, Track material requisition, Track equipment requisition, Track service requisition, Track cost saving, Support after office hours service activation, Facilitate after office hours service activation, Manage after office hours service activation, Support tactical initiatives, Facilitate tactical initiatives, Manage tactical initiatives, Support strategic initiatives, Facilitate strategic initiatives, Manage strategic initiatives, Improve business effectiveness, Improve business efficiency, Improve operational effectiveness, Improve operational efficiency, Meet training hours, Assist SPM Manager with budget, Assist SPM Manager with compliance", "teamCollaboration" : "Internal stakeholders; External stakeholders; Multiple internal stakeholders; Multiple external stakeholders; Team setting", "projectManagementSkills" : [ "Tactical initiatives", "Strategic initiatives" ], "domainKnowledge" : "Industry regulatory guidelines; Government regulatory guidelines; Accreditation regulatory guidelines; Service provider standards; Customer standards; Supply chain management", "domainList" : [ "industry-regulatory-guidelines", "government-regulatory-guidelines", "accreditation-regulatory-guidelines", "service-provider-standards", "customer-standards", "supply-chain-management" ], "domainSpecificKnowledge" : [ "Industry regulatory guidelines", "Government regulatory guidelines", "Accreditation regulatory guidelines", "Service provider standards", "Customer standards", "Supply chain management" ], "communicationSkills" : "Verbal communication skills; Written communication skills", "documentationSkills" : "Documentation; Record keeping; Standard operating procedures", "continuousLearning" : "Training and Personnel Development Program", "innovationCreativity" : "Innovations to process improvement; Innovations to documentary improvement; Innovations to system improvement", "problemSolvingSkills" : "Root cause identification; Corrective actions; Preventive actions", "specialRequirements" : "Intermittent access to warehouse environment, Exposure to moving machinery, Potential moderate noise levels, Follow all applicable safety protocols, Wear appropriate personal protective attire, Support emergency after office hours service activation", "outcomesObjectives" : "Improve quality management system; Improve cost saving tracking; Improve value proposition", "qualificationsBasic" : "Bilingual person, Meet 52 training hours per year, Complete all directed mandatory trainings, Complete required training for applicable industry certifications, Be organized, Be able to multi-tasks, Develop analytical skills, Develop problem-solving skills, Pay attention to details, Be a good leader, Be a team player, Be open to implement new initiatives, Be open to innovations to process improvement, Be open to innovations to documentary improvement, Be open to innovations to system improvement", "qualificationsPreferred" : "Knowledge of STP Plus, Knowledge of TradeFIRST, Knowledge of RCAR, Knowledge of BizSAFE, Knowledge of ISO9001, Knowledge of ISO13485, Knowledge of GDPMDS, Knowledge of CEIV Pharma, Certification requirements knowledge", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Expeditors is a Fortune 500 Company. Our global network offers a broad range of logistic services including air and ocean transportation, customs brokerage, distribution, cargo insurance, duty drawback, and consulting. Expeditors hires the best in the industry, and the financial results are a direct result of its people and unique culture. Our motto, \"You'd be surprised how far we'll go for you\", is exemplified through our embrace of these culture elements: Attitude, Curiosity, Integrity, Resolute, Visionary, Appearance, Confidence, Excellence, Pride, and Sense of Humor. Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. * 19,000 trained professionals * 350+ locations worldwide * Fortune 500 * Globally unified systems The ideal candidate will have a willingness to grow, learn and work hard. Our department is growing and we are looking for a bilingual person who enjoys a fast-paced, professional, and dynamic work environment. To establish, implement, attain, maintain and continually improve District Industry Certification quality management system. To support and conduct internal and external standards, regulatory, service provider and customer audits. 1. Recognize, interpret and translate customer, government, industry and accreditation regulatory guidelines and requirements that applies to District operations and processes. 2. Create, promulgate and lead new District Quality Management System(s) for SIN District facilities. 3. Maintain and facilitate timely documentation and record keeping of applicable accreditation processes and activities including and not limited to standard operating procedures, checklists and forms. 4. Lead new District facility in meeting applicable customer, government, industry and accreditation quality management system, as appropriate. 5. Recognize and understand current trends and changes to government, industry and accreditation regulatory guidelines and requirements; and to communicate to applicable stakeholders and initiate management of change to quality management system, as appropriate. 6. Conduct and facilitate scheduled and unscheduled internal and external self, customer, regulatory and accreditation agency inspections risk assessments, audits and inspections. 7. Perform root cause identification and support corrective/preventive actions arising from internal and external risk assessments, audits and inspections non-conformance finding(s). 8. Qualify, engage, manage and develop strong relationship with Accreditation and Certification agency and vendor. 9. Source and negotiate service scope, terms, schedules, rates as well as execute cost effective and comprehensive contract, CAPEX, purchase order and statement of account management, as appropriate. 10. Collate and submit monthly spend analysis report to ensure best in class material, equipment and service requisition and cost saving tracking to help department to improve quality management system and cost / value proposition. 11. Support for Department scheduled and emergency after office hours service activation requirement, where required. 12. Support, facilitate and manage applicable Company and Department tactical and strategic initiatives and projects to help improve business and operational effectiveness and efficiency. 13. Meet 52 training hours per year and all directed mandatory trainings. 14. Assist SPM Manager with Department annual budget and compliance. ## Qualifications Knowledge: 1. A good understanding of industry and regulatory knowledge requirements. 2. Knowledge of STP Plus, TradeFIRST, RCAR, BizSAFE, ISO9001, ISO13485, GDPMDS, CEIV Pharma etc. certification requirements will be an advantage. Skills: 1. Effective interpersonal and customer service skills 2. Pro-active and strong organizational skills 3. Good written and verbal communication skills 4. Good computer literacy skills 5. Good leadership and business acumen skills 6. Strong presentation skills 7. Process analysis skills, including data analysis (quantitative) and process observation (qualitative). Behaviors: 1. Positive attitude 2. Emotional resilient to adapt and manage stressful situation and environment 3. Self-reflecting and open to receiving feedback 4. Can work independently and as a team 5. Honest and strong moral principles Expectations from Supervisor : 1. Complete required training for applicable industry certifications. 2. Be organized and be able to multi-tasks. 3. Develop strong analytical skills and problem-solving skills. 4. Pay attention to details. 5. Be a good leader and team player. 6. Be open to implement new initiatives and innovations to process, documentary and system improvement. Working Conditions : 1. Position work primarily in an indoor office environment with access to comfortable temperature control, well-lit workstation and access to standard office equipment. 2. Position requires collaboration with multiple internal and external stakeholders in a team setting. 3. Position involves intermittent access to a warehouse environment with exposure to moving machinery and potential moderate noise levels. Employees must follow all applicable safety protocols and wear appropriate personal protective attire. ## Additional Information ONLY THOSE CURRENTLY RESIDING IN SINGAPORE NEED TO APPLY Expeditors offers excellent benefits for full time employees: Benefits complied with local law * Health Plan: Medical, Accident Insurance * Training and Personnel Development Program All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Executive - Industry Certifications at Expeditors. Skills: Quality management system, Audits, Risk assessments, Contract management, Spend analysis. Establish District Industry Certification quality management system. Implement District Industry Certification quality management system", "postedDate" : "2026-06-15T05:46:09.000", "createdAt" : "2026-06-15T23:38:14.695", "lastUpdated" : "2026-06-16T09:29:32.383", "ingestTimestamp" : "2026-06-15T23:38:14.695", "mongoId" : "6a3054daf292fd229cf1b21a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Quantitative analysis", "Qualitative analysis", "Emotional resilient", "Quality management system", "Audits", "Risk assessments", "Contract management", "Spend analysis", "Customer service skills", "Organizational skills", "Computer literacy skills", "Leadership skills", "Business acumen skills", "Presentation skills", "Process analysis skills", "Data analysis", "Process observation", "Tactical initiatives", "Strategic initiatives", "Industry regulatory guidelines", "Government regulatory guidelines", "Accreditation regulatory guidelines", "Service provider standards", "Customer standards", "Supply chain management", "STP Plus", "TradeFIRST", "RCAR", "BizSAFE", "ISO9001", "ISO13485", "GDPMDS", "CEIV Pharma" ], "skillCount" : 33, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "_score" : 618.7793, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d436f74d8ee00a0b42c5b", "title" : "Sr. Manager, Clinical Platforms", "company" : "Talkiatry", "industry" : "Corporate & Technology", "salary" : { "min" : 130000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "New York, NY", "locations" : [ "New York, NY" ], "timestamp" : "2026-06-15T05:03:38.885", "fingerprint" : "747ff13cb88165d533d480019bc1461c86eb1e3ade16541a364f06c87a94de1e", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/talkiatry/8dd0ee38-7b78-4517-8ab1-0b9c70f6ba8d/application", "externalId" : "8dd0ee38-7b78-4517-8ab1-0b9c70f6ba8d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "AI, Automation, Low code tools", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Problem statement formulation", "ROI quantification", "Change management", "System enablement", "Platform governance", "Enterprise tooling" ], "hardSkillsList" : [ "EHR configuration", "Workflow design", "Metrics definition", "Reporting" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "EHR configuration", "level" : "intermediate" }, { "name" : "Workflow design", "level" : "intermediate" }, { "name" : "Metrics definition", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Clinical platforms, Process optimization, Workflow redesign", "majorSkillsList" : [ "Clinical platforms", "Process optimization", "Workflow redesign" ], "coreResponsibilities" : "Diagnose where operations break, Diagnose where workflows break, Translate friction into problem statements, Quantify ROI, Partner with leaders, Pick high-impact bets, Design EHR-enabled solutions, Build EHR-enabled solutions, Evaluate external vendors, Integrate external vendors, Evaluate AI tools, Integrate AI tools, Evaluate automation platforms, Integrate automation platforms, Run initiatives from 0 to 1, Run initiatives from 1 to scale, Scope cross-functional programs, Prioritize cross-functional programs, Build cross-functional programs, Test cross-functional programs, Roll out cross-functional programs, Create structure, Improve structure, Drive change management, Define success metrics, Build reporting, Measure honestly, Iterate on underdelivery", "teamCollaboration" : "Clinical leadership; Operations teams; Product teams; Engineering teams; Clinical informatics; Data teams; Clinical teams; Operational teams", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Mental health care; Behavioral health; Digital health; Outpatient settings; Clinical practice realities; Provider workflows; Documentation processes", "domainList" : [ "mental-health-care", "behavioral-health", "digital-health", "outpatient-settings", "clinical-practice-realities", "provider-workflows", "documentation-processes" ], "domainSpecificKnowledge" : [ "Mental health care", "Behavioral health", "Digital health", "Outpatient settings", "Clinical practice realities", "Provider workflows", "Documentation processes" ], "toolProficiency" : [ "EHRs" ], "documentationSkills" : "Clinical documentation", "continuousLearning" : "Learning team", "innovationCreativity" : "Build tooling; Build workflow changes; Build EHR-enabled solutions; Build tech-enabled solutions", "problemSolvingSkills" : "Analytical; Systems thinking; Root cause analysis", "outcomesObjectives" : "Improve patient outcomes; Improve provider productivity; Improve unit economics; Reduce friction; Make clinicians faster; Make clinicians more accurate; Make clinicians less burdened; Drive adoption; Produce leading indicators", "qualificationsBasic" : "4 to 6+ years operations, 4 to 6+ years strategic programs, 4 to 6+ years product management, 4 to 6+ years product operations, Collaboration with technical partners, Experience working with engineering teams, Experience working with clinical informatics, Experience working with data teams, Empathy for providers, Empathy for clinical teams, Understanding provider workflows, Understanding documentation processes, Understanding realities of clinical practice, Systems thinking, High Tech Fluency, Comfortable adopting new tools, Leveraging AI, Leveraging automation, Leveraging low code tools, Experience leading system enablement, Experience leading platform governance, Experience leading enterprise tooling, Self-starter, Builder mindset, Experience creating tech-enabled solutions, Experience scaling tech-enabled solutions, Managing complex implementations", "qualificationsPreferred" : "Behavioral health experience, Digital health experience, Multi-specialty outpatient settings experience, Experience evaluating AI-driven clinical tools, Experience implementing AI-driven clinical tools, High-growth startup experience, Consulting experience, Health tech experience", "remoteFriendly" : false, "rawDescription" : "The patient visit is our most critical moment of truth. How clinicians document, how decision support fires, how intake routes, and how follow-ups get scheduled - each of those directly impacts patient outcomes, provider productivity, and unit economics at the same time. We want our EHRs to operate as high-performance clinical platforms, not just systems of record (i.e., just part of doing business) As Sr. Manager, Clinical Platforms, you will own and optimize some of the most important decisions shaping that experience. You'll find where friction is costing us in outcomes, provider time, or revenue cycle. You'll design the tooling and workflow changes to fix it. And you'll drive adoption across the practice. This is a high-leverage seat. The work you ship will be felt by 1,000+ clinicians across the country, often within the quarter you launch it. You'll partner closely with clinical leadership, operations, and product and engineering, reporting to the VP, Operational Programs. This role is ideal for someone who's deeply analytical, loves building, thrives in ambiguity, and wants ownership over work that compounds. ABOUT TALKIATRY Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care. Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America. Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. YOU WILL - Diagnose where operations and workflows break. Translate anecdotal friction across clinical, operational, and support workflows into structured problem statements with quantified ROI. Partner with clinical and operational leaders to pick the highest-impact bets for provider experience, patient outcomes, and unit economics. - Design and ship the fixes. Build EHR-enabled solutions (smart forms, clinical alerts, decision support, automation, intake flows, etc) that make clinicians faster, more accurate, and less burdened. Evaluate and integrate external vendors, AI tools, and automation platforms when they extend capability faster than we can build. - Run initiatives from 0→1 and 1→scale. Scope, prioritize, build, test, and roll out cross-functional programs. Create structure where none exists; inherit it where it does, and improve it. - Own adoption, not just launch. Drive change management across clinical and operational teams. \"We launched it\" is not the finish line. A solution nobody uses doesn't count. - Instrument for impact. Define success metrics before launch. Build the reporting so every initiative produces leading indicators, not lagging ones. Measure honestly, and iterate on what underdelivers. YOU HAVE - 4 to 6+ years in operations, strategic programs, product management, or product operations at a scaling or post-scale company. - Strong collaboration with technical partners. Experience working closely with engineering teams, clinical informatics, and data teams to create and deliver a successful solution. - Empathy for providers and clinical teams. You understand provider workflows, documentation processes, and realities of clinical practice, and translate their needs into intuitive, efficient experiences. - Strong systems thinking. Ability to design workflows that account for upstream/downstream dependencies, user experience, and reporting needs. - High Tech Fluency. You are comfortable adopting new tools and leveraging AI, automation and/or low code tools to enable workflows. You have experience leading system enablement, platform governance, or enterprise tooling in care operations. - Self-starter with a “builder” mindset. Experience creating and/or scaling tech-enabled solutions from scratch. Proven success managing complex implementations from scoping through post-launch refinement. - Analytical depth. SQL, spreadsheets, and BI tools are your native language. You reach for data before narrative, and you define success metrics before you ship. You understand how workflow and configuration choices impact reporting. - Ownership track record. You've led cross-functional initiatives end-to-end, including the adoption work most people quietly drop. You do the work, not just the slides. You're the first to own a miss, and the last to need credit. - Execution in ambiguity. You've operated in fast-moving environments with high ownership and created structure, momentum, and accountability where none existed. NICE TO HAVE: - Real EHR experience. You've been inside eCW, Epic, Athena, Healthie, Canvas, or an API-first EMR (MedPlum, Elation, OystEHR), not adjacent to one. You know what it takes to ship real changes inside a clinical system. - Automation fluency. Comfortable in low-code platforms (n8n, Zapier, Workato), with a clear point of view on when to build, when to buy, and when to integrate - Have experience in behavioral health, digital health, multi-specialty outpatient settings. - Experience evaluating or implementing AI-driven clinical tools. - High-growth startup, consulting, or health tech experience. WHY TALKIATRY - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we're a mental health company, and we put our team's well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.", "summaryDescription" : "Sr. Manager, Clinical Platforms at Talkiatry. Skills: Clinical platforms, Process optimization, Workflow redesign. Diagnose where operations break. 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Compensation range is $17-$22 based on relevant experience. AKT is a full-service custom merchandise production and fulfillment company serving touring artists, entertainment properties, and businesses across screen printing, embroidery, digital pr", "summaryDescription" : "Account Manager (Entertainment Industry) at AKT Enterprises", "createdAt" : "2026-06-14T21:54:31.033", "lastUpdated" : "2026-06-15T22:41:05.373", "ingestTimestamp" : "2026-06-14T21:54:31.033", "mongoId" : "6a2cf0f174d8ee00a0a84e3a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 22, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 616.0948, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.85 }, { "id" : "6a30507bf292fd229cef0bbc", "title" : "Product Implementation Lead (Adoption) - Freight Operations (m/f/d)", "company" : "Voyfai", "industry" : "Product", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Senior Product Implementation Lead in Logistics in Berlin, Germany, adjusted for seniority and industry." }, "location" : "Berlin", "locations" : [ "Berlin" ], "timestamp" : "2026-06-16T10:45:16.383", "fingerprint" : "25ccca362e13d26c2c7acd9c59ab0ff26bcc2efb75565799100d56d63d9a58e7", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/voyfai/5f9c1d12-2ed9-4153-a30a-6f48c9a8e391/application", "externalId" : "5f9c1d12-2ed9-4153-a30a-6f48c9a8e391", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Berlin", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.5173885,13.3951309" } ], "locationText" : "Berlin, Germany", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "AI, LLM", "professionalSkills" : [ "Product implementation", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "System integration", "MVP design" ], "hardSkillsList" : [ "HS classification", "Rate automation" ], "hardSkills" : [ { "name" : "HS classification", "level" : "intermediate" }, { "name" : "Rate automation", "level" : "intermediate" } ], "majorSkills" : "Product implementation, Freight operations, Logistics SaaS", "majorSkillsList" : [ "Product implementation", "Freight operations", "Logistics SaaS" ], "coreResponsibilities" : "Lead product implementation at acquired freight forwarders, Identify reasons tools get dropped, Remove reasons for tool non-adoption, Sit with operators onsite weekly, Fix issues onsite, Scope bigger work for engineering, Reproduce bugs, Write engineering briefs, Drive design of new MVPs, Run discovery for new MVPs, Lead integrations with existing systems, Scope system integrations, Build operator trust in AI features, Analyze AI performance, Create AI training material, Push product usage, Identify non-adopters, Remove reasons for non-adoption, Provide engineering feedback", "teamCollaboration" : "Work with engineering; Work with portfolio companies", "projectManagementSkills" : [ "Implementation management" ], "domainKnowledge" : "Freight forwarding; Customs declarations; HS classification; Logistics SaaS; Digital freight; TMS systems; Outlook workflows", "domainList" : [ "freight-forwarding", "customs-declarations", "hs-classification", "logistics-saas", "digital-freight", "tms-systems", "outlook-workflows" ], "domainSpecificKnowledge" : [ "Freight forwarding", "Customs declarations", "HS classification", "Logistics SaaS", "Digital freight", "TMS systems", "Outlook workflows" ], "toolProficiency" : [ "Compass", "Customs", "Hub", "ChatGPT", "Claude" ], "communicationSkills" : "Translate engineering decisions", "documentationSkills" : "Write engineering briefs", "innovationCreativity" : "Drive design of new MVPs", "problemSolvingSkills" : "Troubleshoot tool adoption issues; Root cause analysis", "specialRequirements" : "Willingness to travel weekly across Europe, Occasional longer trips to Asia, Comfort being first person in role, Work in small team with little structure", "outcomesObjectives" : "Companies onboarded run on Voyfai daily", "qualificationsBasic" : "5+ years freight forwarding operations experience, 5+ years customer-facing logistics SaaS experience, Track record of taking implementations from kickoff to live, Fluency in English", "qualificationsPreferred" : "Shipped tools to non-technical users, Direct experience with customs declarations, Direct experience with HS classification, Direct experience with TMS systems, Direct experience with Outlook-heavy workflows, Experience in messy first months after acquisition, Built LLM tool for real users", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "JOIN VOYFAI, A FAST-GROWING SERIES A STARTUP SHAPING THE FUTURE OF LOGISTICS AND TECHNOLOGY ACROSS EUROPE. Headquartered in Berlin, we operate at the center of a broader group of companies active across several European markets. This is a unique opportunity to take ownership from day one, drive meaningful impact and grow within a dynamic, fast-paced environment. Whether you're shaping processes, building strategies or leading initiatives, your contributions will directly influence the success of Voyfai and the companies we support. If you're passionate about building from scratch and excited to be part of a company on the rise, we'd love to hear from you. YOUR ROLE: You lead product implementation at our acquired freight forwarders across Europe and Asia. Most weeks you are onsite next to operators across our European portfolio, finding why our tools (Compass, Customs, Hub) get dropped, and removing the reason in the product or in the process. Six months in, the companies you onboarded run on Voyfai every day without thinking about it. WHAT YOU WILL DO - Sit with operators onsite every week, find the moments where Voyfai gets in the way, and fix it onsite. A wrong status mapping, a missing Compass view, an SOP that does not exist yet, a templated email to add. Most of it ships the same day. - Scope bigger work for engineering when it cannot be fixed onsite. A bug in Hub breaking the daily reporting flow, a niche HS code the AI keeps misclassifying. You reproduce, narrow down, write the brief, and hand it to engineering with everything they need to act fast. - Drive the design of new MVPs with portfolio companies and engineering. A pricing desk wanting to automate rate request intake from email. You run the discovery, agree what is in and what is out, and stay close until the first drafts are landing in operators' hands. - Lead integrations with each new acquisition's existing systems. A TMS we have not seen before, an Outlook setup that is different, a customs flow nobody documented. You scope what flows where, in what format, on what schedule, and stay on the project with engineering until real shipments flow through clean. - Build operator trust in our AI features. Sit with the operations manager for two days, go through every shipment the AI got right and every one it got wrong, until he stops second-guessing. Then turn that into training material for the next company we onboard. - Push usage. Look at the data every week, find who is not adopting, go there in person, ask why, and remove the reason. Over time, become one of the voices engineering listens to when deciding what to build next. WHAT YOU BRING: - 5+ years of experience either inside freight forwarding operations (forwarder, customs broker, or operations lead), or in a customer-facing role at a logistics SaaS or digital freight company (Forto, Project44, Container Xchange, Flexport, or similar). Either way, you know what the work feels like. - A track record of taking implementations from kickoff to live. Not specs, not handoffs. Real systems that people rely on every day, even when the people did not want the new tool in the first place. - The instinct and patience to push back on operators when their request is wrong for the product, and to translate engineering decisions into something operators will actually use. - Comfort using ChatGPT, Claude, or similar in your daily work. You try new AI tools without being told, and you have clear opinions on what works and what does not. - Fluency in English - Willingness to travel weekly across Europe (occasional longer trips to Asia), and comfort being the first person in this role at Voyfai, in a small team with very little structure. BONUS IF YOU HAVE - Shipped tools to non-technical users in operational environments where adoption was the hard part. - Direct experience with customs declarations, HS classification, TMS systems, or Outlook-heavy operational workflows. - Time inside a company during the messy first months after an acquisition, when the old way of working had to give way to a new one. - Built or set up something using an LLM that real users depend on, not a demo. WHAT WE OFFER: - Competitive salary and equity options - A dynamic, fast-paced work environment with a mission-driven team - Flexible working arrangements (Hybrid) - 30 days of PTO - Regular team events and offsites - Monthly mobility budget via Navit", "summaryDescription" : "Product Implementation Lead (Adoption) - Freight Operations (m/f/d) at Voyfai. Skills: Product implementation, Freight operations, Logistics SaaS. Lead product implementation at acquired freight forwarders. 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We know what the world is watching, reading, and thinking about — in real time, at scale, across every screen. Our data exists with the consent of over a billion people, organized into the most complete picture of consumer attention ever built. The biggest brands in the world use that picture to make smarter decisions. We think it’s the most interesting data asset on the planet, because it’s the most culturally relevant. ## Responsibilities Prospect and grow a pipeline of programmatic platforms (DSPs, SSPs, and adtech intermediaries) that integrate 3rd-party data and measurement solutions Support sales efforts into advertising technology platforms, with a focus on data solutions for targeting, planning, and measurement Assist in structuring deals leveraging identity solutions including direct digital matching and intermediaries like LiveRamp and Experian Apply consultative selling to help adtech clients understand the value of TV data in omnichannel marketing Collaborate with BD, Marketing, Product, and Legal to support the negotiation and closing of data and analytics agreements Manage and maintain an active pipeline in Salesforce, with accurate forecasting and consistent follow-through Build and nurture relationships with mid-level contacts at target accounts to drive retention and upsell Work cross-functionally to keep projects on track and connect client needs with internal teams Contribute to quarterly and annual revenue goals Bring client feedback and new product ideas back to product management ## Requirements - 2–5 years in a BD, Finance or Investment Banking, Sales, Account Management, or Partnerships role in advertising, data, measurement/analytics, or AdTech/MarTech - Foundational understanding of the programmatic and digital landscape and data's role within it - Comfortable engaging with mid-level stakeholders at adtech and measurement platforms - Early track record of building relationships that deliver results: revenue growth, new business, or expanded partnerships - Ability to work across client disciplines: Brand, Media, Research, Data/Marketing Sciences, and Technology - Experience supporting or closing 5–6 figure solution sales - History of meeting or exceeding targets in a fast-paced environment - Familiarity with syndicated data offerings; ability to communicate data value to non-technical audiences - Multilingual a plus: English required; German, French, Spanish, or Italian a bonus - Strong written and verbal communication skills; able to make complex ideas clear and concise ## Additional Information Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU , Samba Inc. is the data controller.", "summaryDescription" : "Commercial Partner Manager, Publishers & Platforms at Samba. Skills: Partner management, Sales, Revenue generation. Develop and execute strategies to grow publisher and. Manage relationships with key partners", "postedDate" : "2026-06-15T19:36:06.156", "createdAt" : "2026-06-15T19:36:06.156", "lastUpdated" : "2026-06-16T11:41:16.902", "ingestTimestamp" : "2026-06-16T03:25:51.292", "mongoId" : "6a305a4bf292fd229cf4eed7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 160000, "salaryAnnualMax" : 180000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Revenue generation", "Deal negotiation", "Client relationship management", "Partner management", "Sales", "Business development", "Sales strategy", "Publisher ecosystems", "Platform ecosystems", "Digital advertising", "CRM software" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 597.10706, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309ea5f292fd229c106e53", "title" : "Operations Manager", "company" : "Waste Management", "industry" : "Transportation/Trucking/Railroad", "salary" : { "min" : 95000.0, "max" : 140000.0, "currency" : "NZD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Operations Manager in Auckland, New Zealand, adjusted for manager seniority and the logistics industry." }, "location" : "East Tamaki, Auckland, Auckland, New Zealand", "locations" : [ "East Tamaki, Auckland", "Auckland", "New Zealand" ], "certifications" : [ "Lean Six Sigma Green Belt", "Lean Six Sigma Black Belt" ], "timestamp" : "2026-06-16T12:18:40.419", "fingerprint" : "a0df58a07bc52972530c67eeab3b0515f28ab85b3b962505135b4c08af78ccba", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/WasteManagement8/6000000001156399-operations-manager-auckland-commercial-collections", "externalId" : "6000000001156399", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Auckland", "state" : "Auckland", "country" : "New Zealand", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-36.8520950,174.7631803" } ], "locationText" : "Auckland, Auckland, New Zealand", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Operations management", "Process improvement", "Budget management", "Performance analysis" ], "hardSkills" : [ { "name" : "Operations management", "level" : "intermediate" }, { "name" : "Process improvement", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Performance analysis", "level" : "intermediate" } ], "majorSkills" : "Operations management, Process improvement, Cross-functional teams", "majorSkillsList" : [ "Operations management", "Process improvement", "Cross-functional teams" ], "coreResponsibilities" : "Oversee daily operations, Develop and implement operational strategies, Manage and mentor operational staff, Monitor and analyze operational performance metrics, Identify and implement process improvements, Manage relationships with vendors and suppliers, Collaborate with other departments to ensure seamless operations, Develop and manage operational budgets, Ensure compliance with company policies and regulations, Drive continuous improvement initiatives", "teamCollaboration" : "Cross-functional teams; Vendor relationships; Departmental coordination", "projectManagementSkills" : [ "Process improvement methodologies" ], "domainKnowledge" : "Operations management principles; Supply chain logistics", "domainList" : [ "operations-management-principles", "supply-chain-logistics" ], "domainSpecificKnowledge" : [ "Operations management principles", "Supply chain logistics" ], "communicationSkills" : "Reporting; Presentations", "documentationSkills" : "Process documentation", "innovationCreativity" : "Continuous improvement initiatives", "problemSolvingSkills" : "Root cause analysis; Troubleshooting operational issues", "outcomesObjectives" : "Improve operational efficiency; Reduce operational costs; Enhance customer satisfaction; Achieve operational targets", "qualificationsBasic" : "3+ years of experience in operations management, Bachelor's degree in Business Administration, Operations Management, or a related field, Experience with process improvement methodologies, Experience managing cross-functional teams, Experience with vendor management, Experience with operational metrics and reporting", "qualificationsPreferred" : "Master's degree in Business Administration or Operations Management, Experience in the logistics or supply chain industry, Lean Six Sigma Green Belt or Black Belt certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WM New Zealand is New Zealand's leading resource recovery, recycling and waste services provider. We’re committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do. Due to an internal promotion, we're looking for a dynamic, hands-on Operations Manager to join our Auckland Commercial Collections team based in East Tamaki, Auckland. This role demands a strong focus on outcomes, with accountability for delivering across the triple bottom line. Excellence in execution, attention to detail, and professionalism are essential qualities we value in our leaders. Our team’s strength lies in our people - they are the driving force behind our success. This role will: * Manage operational service delivery through the application of efficient management practices including the appropriate use of labour and equipment resources * Lead, develop and support team to meet business objectives and undertake effective customer relationships, as required. * Ensure operational and administrative processes are conducted in compliance with business practice (eg conducting equipment checks; completion of payroll records; undertaking day to day safety activities.) * Ensure site equipment is maintained and operated appropriately so as to perform the work required by customers, and advise Manager of equipment needs to provide effective service delivery. * Investigate report and manage vehicle incidents/accidents, property damage and personal injury within the workplace. ## Qualifications We’re keen to discuss this position with professionals who thrive on the challenge of attaining operational performance excellence and retaining and developing business over the longer term both with existing stakeholders and with prospective clients. As an ideal candidate you will have: * Experience within the waste, transport or logistic industry is essential. * 3+ years of experience in managing operational departments, with a focus on safety and performance. * Results driven, detail oriented with a strong customer service focus. * Excellent time management with strong negotiation skills. * Valid Full New Zealand driver’s licence. ## Additional Information * Enjoy a role that keeps you on your toes, offering constant challenges with a competitive salary. * Become part of a close-knit team that values collaboration, recognition, and continuous improvement * WM New Zealand offers proven opportunities for career advancement How to apply To apply for this role click \"I'm interested \" Please note - we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early. WM is an EEO employer and promotes drug and alcohol-free workplaces. You must be in New Zealand and hold a current work visa / residency or NZ citizenship.", "summaryDescription" : "Operations Manager at Waste Management. Skills: Operations management, Process improvement, Cross-functional teams. Oversee daily operations. Develop and implement operational strategies", "postedDate" : "2026-06-16T00:25:36.000", "createdAt" : "2026-06-16T03:33:20.288", "lastUpdated" : "2026-06-16T12:18:40.419", "ingestTimestamp" : "2026-06-16T03:33:20.288", "mongoId" : "6a309ea5f292fd229c106e53", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Operations management", "Process improvement", "Budget management", "Performance analysis", "Cross-functional teams", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Process improvement methodologies", "Operations management principles", "Supply chain logistics", "Lean Six Sigma Green Belt", "Lean Six Sigma Black Belt" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 588.51074, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c94f974d8ee00a098c014", "title" : "Implementation Project Manager", "company" : "Intellum, Inc.", "industry" : "SaaS", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Implementation Project Manager in the US SaaS industry, adjusted for remote work." }, "location" : "Remote, United States", "locations" : [ "Remote", "United States" ], "timestamp" : "2026-06-15T10:27:32.700", "fingerprint" : "f6e0a98da98a9665e5481e8d304c7e5f499658ecd3acdae8767a6514b960f1f6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/intelluminc/jobs/5249148008", "externalId" : "5249148008", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Platform expertise", "professionalSkills" : [ "Project management", "Technical guidance", "Business goals alignment", "Client onboarding", "Value realization" ], "hardSkillsList" : [ "Technical requirements translation", "Business requirements translation", "Risk mitigation strategy", "Workflow improvement", "Methodology improvement", "Best practice documentation", "Template creation", "Asset reuse", "Process adherence", "Relationship building", "Expectation management", "Risk escalation", "Accountability driving" ], "hardSkills" : [ { "name" : "Technical requirements translation", "level" : "intermediate" }, { "name" : "Business requirements translation", "level" : "intermediate" }, { "name" : "Risk mitigation strategy", "level" : "intermediate" }, { "name" : "Workflow improvement", "level" : "intermediate" }, { "name" : "Methodology improvement", "level" : "intermediate" }, { "name" : "Best practice documentation", "level" : "intermediate" }, { "name" : "Template creation", "level" : "intermediate" }, { "name" : "Asset reuse", "level" : "intermediate" }, { "name" : "Process adherence", "level" : "intermediate" }, { "name" : "Relationship building", "level" : "intermediate" }, { "name" : "Expectation management", "level" : "intermediate" }, { "name" : "Risk escalation", "level" : "intermediate" }, { "name" : "Accountability driving", "level" : "intermediate" } ], "majorSkills" : "SaaS implementation, Client relationship management, Technical project management", "majorSkillsList" : [ "SaaS implementation", "Client relationship management", "Technical project management" ], "coreResponsibilities" : "Lead implementation projects, Manage end-to-end projects, Drive quality project delivery, Establish clear project plans, Track project progress, Mitigate project risks, Conduct post-project debriefs, Coordinate internal resources, Coordinate client-facing resources, Align project delivery, Guide clients through decisions, Translate requirements into solutions, Identify project risks, Develop mitigation strategies, Contribute insights from retrospectives, Improve team workflows, Improve implementation methodology, Document best practices, Share best practices, Support operational discipline, Maintain accurate documentation, Adhere to established processes, Deliver exceptional client experience, Balance technical accuracy, Align project milestones, Ensure smooth transition, Identify adoption opportunities, Surface expansion opportunities, Own project communication, Keep stakeholders informed, Keep stakeholders aligned, Keep stakeholders engaged, Build trusted relationships, Manage client expectations, Escalate project risks, Drive accountability", "teamCollaboration" : "Cross-functional teams; Internal stakeholders; Customer teams; Sales collaboration; Customer Success collaboration; Product collaboration; Engineering collaboration; Support collaboration; Education collaboration", "projectManagementSkills" : [ "Project management", "Technical initiatives" ], "domainKnowledge" : "Corporate education technology; Customer learning programs; Partner learning programs; Employee learning programs; Platform architecture; Integration best practices; Implementation best practices", "domainList" : [ "corporate-education-technology", "customer-learning-programs", "partner-learning-programs", "employee-learning-programs", "platform-architecture", "integration-best-practices", "implementation-best-practices" ], "domainSpecificKnowledge" : [ "Corporate education technology", "Customer learning programs", "Partner learning programs", "Employee learning programs", "Platform architecture", "Integration best practices", "Implementation best practices" ], "toolProficiency" : [ "Asana", "Salesforce", "Harvest" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Accurate documentation", "continuousLearning" : "Personal development budgets; LinkedIn Learning", "innovationCreativity" : "Creativity", "problemSolvingSkills" : "Problem-solving skills", "outcomesObjectives" : "Meet milestones on time; Meet milestones within budget; Deliver measurable outcomes; Position clients for success; Client satisfaction; Implementation timeline adherence; Scope management; Budget management; Project health indicators; Post-onboarding adoption; Retention indicators", "qualificationsBasic" : "5+ years relevant experience, 3+ years SaaS implementation, Manage client relationships, Manage high-stakes projects, Manage high-visibility projects, Familiarity with Asana, Familiarity with Salesforce, Familiarity with Harvest, Platform architecture understanding, Integration best practices, Implementation best practices, Project management methodology, Balance multiple projects, Balance competing priorities, Excellent written communication, Excellent verbal communication, Organizational skills, Time management skills, Problem-solving skills, Collaborative mindset", "qualificationsPreferred" : "Enterprise level SaaS implementation, Experience with HR systems, Experience with Education systems, Experience with similar systems, Lead without authority", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About us Intellum is the leader in corporate education technology and powers the largest, most successful customer, partner, and employee learning programs in the world. Large brands and fast-moving companies like Google, Meta, Amazon, Walmart, Xero, Atlassian, Mailchimp, Airbnb, Stripe, and TikTok rely on Intellum to engage and educate the audiences they touch. We have always been a “remote first” company and are proud to have team members located all over the world. We value Curiosity, Creativity, Perseverance, and Kindness and strive to demonstrate these core values every day. Our culture is very important to us. We invest in our people in fun and exciting ways, including personal development budgets and an annual all-company retreat that is focused less on work and more on human connections. We are in growth mode, and our “smart growth” approach ensures that we will continue to scale our company effectively. This is not a traditional Project Manager role focused on internal stakeholders, PMO governance, or back-office project tracking. This is a client-facing SaaS implementation and onboarding role responsible for guiding Intellum customers through complex technical implementations, platform launches, integrations, and customer-specific configuration projects. The Implementation Project Manager (IPM) plays a key role in delivering efficient and effective services experiences for new and existing Intellum clients. Responsible for directly managing end-to-end implementation projects and technical initiatives, the IPM ensures alignment between technical requirements and business goals while providing a structured, high-quality customer experience. This role requires strong project management capabilities, platform expertise, and the ability to collaborate across internal and customer teams to deliver measurable outcomes. As a member of the Technical Project Management team within Professional Services, you will guide internal stakeholders and clients through complex implementation efforts, proactively identifying risks, resolving issues, and providing clear technical guidance throughout the project lifecycle. You will partner closely with cross-functional teams, including Sales, Customer Success, Product, Engineering, Support, and Education, to ensure clients are positioned for long-term adoption and success. This role reports to the Director of Technical Project Management. Responsibilities: Project Management & Work Quality Lead multiple implementation projects simultaneously, from kickoff through delivery, ensuring all milestones are met on time and within budget. Manage end-to-end technical projects requiring cross-functional alignment and execution for new and existing customers. Drive quality project delivery and long-term customer health by establishing clear project plans, tracking progress, identifying and mitigating risk, and conducting post-project debriefs. Coordinate internal and client-facing resources, aligning project delivery with customers’ desired business outcomes and Intellum’s company targets. Technical & Platform Expertise Demonstrate strong platform knowledge and guide clients through technical decisions, including integrations, user management, and data structures. Translate technical and business requirements into scalable solutions aligned with client goals and product capabilities. Identify potential project and technical risks early and proactively develop mitigation strategies. Continuous Improvement & Knowledge Sharing Contribute insights from project retrospectives to improve team workflows and implementation methodology. Document and share best practices, templates, and reusable assets to support consistent delivery excellence. Support operational discipline by maintaining accurate documentation and adherence to established processes. Customer Experience & Growth Deliver an exceptional client experience during implementation and technical projects, balancing technical accuracy with relationship-building and long-term retention. Align project milestones to measurable client business outcomes and adoption goals. Partner with Customer Success to ensure a smooth transition from implementation to ongoing Customer Success management. Identify opportunities to enhance client adoption and surface potential expansion opportunities to appropriate internal stakeholders. Stakeholder Management & Communication Own all project-related communication, keeping internal and external stakeholders informed, aligned, and engaged. Build trusted relationships with clients and internal teams through transparency, consistency, and responsiveness. Manage expectations, escalate risks when necessary, and drive accountability throughout the project lifecycle. Metrics/Goals The Implementation Project Manager is measured on: Client satisfaction Implementation timeline adherence Scope and budget management Project health indicators Post-onboarding adoption and retention indicators Required Skills 5+ years of relevant experience At least 3+ years of experience in SaaS implementation, ideally at the enterprise level Strong preference for experience working with HR, Education, or similar systems Experience managing client relationships and high-stakes, high-visibility projects Familiarity with tools such as Asana, Salesforce, Harvest, or other project/resource management platforms Strong understanding of platform architecture, integration best practices, implementation best practices, and project management methodology Ability to balance multiple projects and competing priorities Excellent written and verbal communication skills Strong organizational, time management, and problem-solving skills Collaborative mindset and the ability to lead without authority BENEFITS Medical - 100% of employee premiums for selected individual plans Dental - 100% of employee premiums covered Vision - 100% of employee premiums covered LinkedIn Learning 401(k) plus matching (US Based Only) Flexible PTO Calm subscription Annual Company Retreat Intellum is an equal-opportunity employer. We're committed to building an inclusive team that celebrates diversity in people, perspectives, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status. We encourage you to apply for an open position and if you have questions about whether or not your job experience and skill set meet the requirements for a specific role, reach out to us directly at careers@intellum.com. If you are an individual applying from CA, NY, CO, CT, MD, NV, or RI, please reach out to careers@intellum.com to inquire about specific pay ranges.", "summaryDescription" : "Implementation Project Manager at Intellum, Inc.. Skills: SaaS implementation, Client relationship management, Technical project management. Lead implementation projects. Manage end-to-end projects", "postedDate" : "2026-06-14T05:58:43.427", "createdAt" : "2026-06-14T05:58:43.427", "lastUpdated" : "2026-06-15T10:27:32.700", "ingestTimestamp" : "2026-06-14T05:58:43.427", "mongoId" : "6a2c94f974d8ee00a098c014", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Technical requirements translation", "Business requirements translation", "Risk mitigation strategy", "Workflow improvement", "Methodology improvement", "Best practice documentation", "Template creation", "Asset reuse", "Process adherence", "Relationship building", "Expectation management", "Risk escalation", "Accountability driving", "SaaS implementation", "Client relationship management", "Technical project management", "Project management", "Technical guidance", "Business goals alignment", "Client onboarding", "Value realization", "Technical initiatives", "Corporate education technology", "Customer learning programs", "Partner learning programs", "Employee learning programs", "Platform architecture", "Integration best practices", "Implementation best practices", "Asana", "Salesforce", "Harvest" ], "skillCount" : 32, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 574.0662, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3065aff292fd229cfaa801", "title" : "Director, Industry Solutions", "company" : "Snowflake", "industry" : "Solution Engineering", "salary" : { "min" : 236250.0, "max" : 310078.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "US-NY-New York", "locations" : [ "US-NY-New York", "US-WA-Bellevue", "US-CA-Menlo Park", "US-MA-Boston", "US-IL-Chicago-MSO" ], "timestamp" : "2026-06-16T12:04:46.325", "fingerprint" : "c20394fc7808a8a7530586fcb8c3a9df1ef5470efeb54ab1ff1bddb5b80f17cf", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/snowflake/3aae943c-08d0-46e6-aa70-1aea9090e4cd/application", "externalId" : "3aae943c-08d0-46e6-aa70-1aea9090e4cd", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "Data Warehousing, Business Intelligence, Data Analytics, Data Engineering, AI/ML, Generative AI, Cloud Computing, SaaS solutions", "professionalSkills" : [ "Technical leadership", "Creative problem solving", "Thought leadership", "Storytelling", "Facilitation", "Design skills" ], "hardSkillsList" : [ "Data Engineering", "AI Engineering", "Technical Solutioning", "Human-centric design", "Design thinking", "Innovation frameworks" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Data Engineering", "level" : "intermediate" }, { "name" : "AI Engineering", "level" : "intermediate" }, { "name" : "Technical Solutioning", "level" : "intermediate" }, { "name" : "Human-centric design", "level" : "intermediate" }, { "name" : "Design thinking", "level" : "intermediate" }, { "name" : "Innovation frameworks", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "AI Data Cloud, Solution Engineering, Industry Solutions", "majorSkillsList" : [ "AI Data Cloud", "Solution Engineering", "Industry Solutions" ], "coreResponsibilities" : "Lead industry technical architects, Drive strategic customer engagements, Build prescriptive architecture, Build frameworks, Drive customer adoption, Partner with Sales teams, Partner with GTM teams, Partner with Solution Engineering, Partner with Engineering teams, Partner with Marketing teams, Transform businesses, Guide customers through journey, Drive creation of showcases, Execute all facets of business, Provide thought leadership, Develop engagement models, Scale engagement models, Act as escalation point, Influence product roadmaps, Serve as Voice of Field, Drive operational excellence, Build world-class architects, Serve as industry experts, Serve as trusted advisors, Create career development plans, Coach teams, Build high-performing team, Work with teams on architectures, Work with teams on solutions, Drive strategic customer engagements, Foster culture of innovation, Foster culture of creativity, Foster culture of co-solutioning, Develop team storytelling skills, Develop team facilitation skills, Develop team design skills, Bring journeys to life, Champion development of showcases, Empower architects to create demos", "teamCollaboration" : "Partner with Sales; Partner with GTM; Partner with Solution Engineering; Partner with Engineering; Partner with Marketing; Collaborate with EMEA; Collaborate with APJ; Work with product leadership; Work with enterprise architects", "domainKnowledge" : "Data Warehousing; Business Intelligence; Data Analytics; Data Engineering; AI/ML; Generative AI; Cloud Computing; SaaS solutions; Agentic enterprise; AI Data Cloud", "domainList" : [ "data-warehousing", "business-intelligence", "data-analytics", "data-engineering", "ai-ml", "generative-ai", "cloud-computing", "saas-solutions", "agentic-enterprise", "ai-data-cloud" ], "domainSpecificKnowledge" : [ "Data Warehousing", "Business Intelligence", "Data Analytics", "Data Engineering", "AI/ML", "Generative AI", "Cloud Computing", "SaaS solutions", "Agentic enterprise", "AI Data Cloud" ], "toolProficiency" : [ "AI tooling" ], "communicationSkills" : "Compelling presentations; Persona-driven narratives; Storytelling; Facilitation; Design skills", "innovationCreativity" : "Design thinking; Innovation frameworks; Co-creation sessions; Persona-based solutioning; Prototype development", "problemSolvingSkills" : "Creative problem solving; Persona-driven use cases; Business outcomes", "outcomesObjectives" : "Drive customer adoption; Achieve business outcomes; Make outcomes tangible; Scale innovation", "qualificationsBasic" : "20+ years industry experience, 8+ years leadership experience, Data & AI engineering experience, Technical solutioning experience, Manage high-performing teams, Hire top talent, Train top talent, Retain top talent, Data Warehousing domain expertise, Business Intelligence domain expertise, Data Analytics domain expertise, Data Engineering domain expertise, AI/ML domain expertise, Generative AI domain expertise, Cloud Computing domain expertise, SaaS solutions domain expertise, Build common engineering infrastructure, Build engineering processes, Build reference architectures, Exceptional communication skills, Deliver compelling presentations, Human-centric design expertise, Design thinking expertise, Innovation frameworks expertise, Run workshops, Co-creation sessions, Persona-based solutioning, Translate complex technology, Drive thought leadership, Build repeatable playbooks, Build industry narratives, Develop solution showcases, Deliver solution showcases", "qualificationsPreferred" : "Kubernetes experience a plus", "rawDescription" : "At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. OVERVIEW Enterprises are modernizing data platforms and processes at a growing rate to meet the demands of their customers and internal stakeholders for innovation, particularly with the rise of Generative AI. As the leading platform for AI and BI, Snowflake customers can take advantage of a wide range of capabilities designed to drive business insight and value. The Snowflake Solution Engineering organization is leading this effort for our customers. As the Director of the Solution Engineering organization, you will be responsible for leading a team of industry technical architects driving strategic customer engagements and building prescriptive architecture and frameworks to drive customer adoption of the Snowflake AI Data Cloud. You will partner closely with Sales, GTM, Solution Engineering, Engineering, and Marketing teams to help Snowflake customers transform their businesses with the AI Data Cloud. This role requires a unique blend of technical leadership, creative problem solving, and the ability to guide customers from persona-driven use cases to business outcomes. The ideal leader will foster a culture of innovation, co-creation, and thought leadership with our customers. KEY RESPONSIBILITIES Field Engineering Leadership - Industry Leadership for Retail, CPG, Travel & Hospitality, Media & Entertainment, Telecom, consumer oriented industries. - Drive strategic customer and partner engagements in partnership with Sales, Solution Engineering, and Industry teams. - Evolve engagements from technology discussions to line-of-business and persona-driven use cases, ensuring customer conversations are anchored in business outcomes. - Lead workshops and co-creation sessions with customers, applying human-centric design and design thinking methodologies to unlock innovation. - Guide customers through an end-to-end journey framework — from persona → journey → architecture → measurable outcomes. - Drive the creation of hands-on solution showcases, including demos, videos, applications, and AI agentic experiences that inspire customers and make outcomes tangible. - AI first mindset, hands on with AI tooling to execute all facets of the business - Provide thought leadership on the AI Data Cloud across both internal and external forums. - Develop and scale repeatable engagement models such as reference architectures, design-led workshops, and industry blueprints. - Act as an escalation point for customers, sales teams, and product leadership. - Influence product roadmaps by serving as the Voice of the Field to product and engineering teams. - Drive operational excellence with KPIs, compensation plans, and execution models. - Collaborate with EMEA and APJ counterparts on best practices and approaches. People Management - Build and lead a team of world-class industry technical architects who serve as industry experts and trusted advisors. - Create career development plans, coaching processes, and other activities to build a high-performing team. - Act as a player/coach working with your team on building reference architectures, solutions, and driving complex strategic customer engagements with line-of-business leaders, CDOs, CTOs, and enterprise architects. - Foster a culture of innovation, creativity, and co-solutioning with customers, encouraging the team to think beyond infrastructure into business design outcomes. - Develop the team’s storytelling, facilitation, and design skills to bring customer persona journeys to life. - Champion the development of solution showcases as a core competency of the team, empowering architects to create innovative demonstrations that resonate with customers. ON DAY ONE WE WILL EXPECT YOU TO HAVE: - 20+ years of industry experience in Data & AI engineering or technical solutioning, including 8+ years in a leadership role managing and mentoring high-performing teams (hiring, training, and retaining top talent). - Strong domain expertise in areas such as Data Warehousing, Business Intelligence, Data Analytics, Data Engineering, AI/ML, Generative AI, Cloud Computing, and SaaS solutions. - Proven track record of working across organizations to build common engineering infrastructure, processes, and world-class reference architectures. - Exceptional communication skills, with the ability to deliver compelling presentations to both technical and executive stakeholders — whether on a whiteboard, through live demos, or formal presentations. - Demonstrated expertise in human-centric design, design thinking, or innovation frameworks — running workshops, co-creation sessions, or persona-based solutioning. - Ability to translate complex technology into simple, persona-driven narratives that inspire customers to envision new possibilities. - Experience driving thought leadership — building repeatable playbooks, reference architectures, and industry narratives that scale innovation across customers and teams. - Proven success in developing and delivering solution showcases (e.g., demos, applications, videos, AI-driven experiences) that bring technology and customer outcomes to life. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com http://careers.snowflake.com", "summaryDescription" : "Director, Industry Solutions at Snowflake. Skills: AI Data Cloud, Solution Engineering, Industry Solutions. Lead industry technical architects. Drive strategic customer engagements", "createdAt" : "2026-06-16T00:25:38.299", "lastUpdated" : "2026-06-16T12:04:46.325", "ingestTimestamp" : "2026-06-16T00:25:38.299", "mongoId" : "6a3065aff292fd229cfaa801", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 236250, "salaryAnnualMax" : 310078, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Data Engineering", "AI Engineering", "Technical Solutioning", "Human-centric design", "Design thinking", "Innovation frameworks", "Leadership", "AI Data Cloud", "Solution Engineering", "Industry Solutions", "Technical leadership", "Creative problem solving", "Thought leadership", "Storytelling", "Facilitation", "Design skills", "Data Warehousing", "Business Intelligence", "Data Analytics", "AI/ML", "Generative AI", "Cloud Computing", "SaaS solutions", "Agentic enterprise", "AI tooling" ], "skillCount" : 25, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "_score" : 568.8065, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3050b7f292fd229cef44d2", "title" : "Director, Industry Solutions", "company" : "Snowflake", "industry" : "Solution Engineering", "salary" : { "min" : 236250.0, "max" : 310078.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "US-NY-New York", "locations" : [ "US-NY-New York", "US-WA-Bellevue", "US-CA-Menlo Park", "US-MA-Boston", "US-IL-Chicago-MSO" ], "timestamp" : "2026-06-16T10:10:41.257", "fingerprint" : "7d29aa89bbec800f30e884c7418c05fd9b75451c68b46c798518bbb44a4b99b2", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Snowflake/3aae943c-08d0-46e6-aa70-1aea9090e4cd/application", "externalId" : "3aae943c-08d0-46e6-aa70-1aea9090e4cd", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "Data Warehousing, Business Intelligence, Data Analytics, Data Engineering, AI/ML, Generative AI, Cloud Computing, SaaS solutions", "professionalSkills" : [ "Creative problem solving", "Technical leadership", "Thought leadership" ], "hardSkillsList" : [ "Solution architecture", "Design thinking", "Human-centric design" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Solution architecture", "level" : "intermediate" }, { "name" : "Design thinking", "level" : "intermediate" }, { "name" : "Human-centric design", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "AI Data Cloud, Solution Engineering, Industry Solutions", "majorSkillsList" : [ "AI Data Cloud", "Solution Engineering", "Industry Solutions" ], "coreResponsibilities" : "Lead industry technical architects, Drive strategic customer engagements, Build prescriptive architecture, Build frameworks, Drive customer adoption, Partner with Sales teams, Partner with GTM teams, Partner with Solution Engineering, Partner with Engineering teams, Partner with Marketing teams, Transform businesses, Guide customers from use cases, Guide customers to business outcomes, Foster culture of innovation, Foster culture of co-creation, Foster culture of thought leadership, Lead industry leadership, Drive customer engagements, Drive partner engagements, Evolve engagements to use cases, Anchor conversations in business outcomes, Lead workshops, Lead co-creation sessions, Apply human-centric design, Apply design thinking, Unlock innovation, Guide customers through journey framework, Drive creation of solution showcases, Execute all facets of business, Provide thought leadership, Develop repeatable engagement models, Scale repeatable engagement models, Act as escalation point, Influence product roadmaps, Serve as Voice of Field, Drive operational excellence, Collaborate on best practices, Build world-class architects, Serve as industry experts, Serve as trusted advisors, Create career development plans, Create coaching processes, Build high-performing team, Work with team on architectures, Work with team on solutions, Drive strategic customer engagements, Foster culture of creativity, Foster culture of co-solutioning, Think beyond infrastructure, Develop team storytelling skills, Develop team facilitation skills, Develop team design skills, Bring customer journeys to life, Champion development of solution showcases, Empower architects to create demonstrations", "teamCollaboration" : "Partner with Sales; Partner with GTM; Partner with Solution Engineering; Partner with Engineering; Partner with Marketing; Collaborate with EMEA; Collaborate with APJ; Cross-functional teams", "domainKnowledge" : "Data Warehousing; Business Intelligence; Data Analytics; Data Engineering; AI/ML; Generative AI; Cloud Computing; SaaS solutions; Agentic enterprise", "domainList" : [ "data-warehousing", "business-intelligence", "data-analytics", "data-engineering", "ai-ml", "generative-ai", "cloud-computing", "saas-solutions", "agentic-enterprise" ], "domainSpecificKnowledge" : [ "Data Warehousing", "Business Intelligence", "Data Analytics", "Data Engineering", "AI/ML", "Generative AI", "Cloud Computing", "SaaS solutions", "Agentic enterprise" ], "communicationSkills" : "Compelling presentations; Persona-driven narratives; Storytelling skills", "innovationCreativity" : "Experimental mindset; Design thinking; Human-centric design; Co-creation; Innovation", "problemSolvingSkills" : "Creative problem solving; Translate complex technology", "outcomesObjectives" : "Accelerate impact; Drive business insight; Drive business value; Drive customer adoption; Achieve measurable outcomes; Make outcomes tangible; Scale innovation", "qualificationsBasic" : "20+ years industry experience, 8+ years leadership experience, Data & AI engineering experience, Technical solutioning experience, Manage and mentor teams, Hiring, training, retaining talent, Domain expertise required, Build common engineering infrastructure, Build common processes, Build world-class reference architectures, Exceptional communication skills, Deliver compelling presentations, Human-centric design expertise, Design thinking expertise, Innovation frameworks expertise, Run workshops, Co-creation sessions, Persona-based solutioning, Translate complex technology, Build repeatable playbooks, Build industry narratives, Develop solution showcases, Deliver solution showcases", "qualificationsPreferred" : "Kubernetes experience a plus", "rawDescription" : "At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. OVERVIEW Enterprises are modernizing data platforms and processes at a growing rate to meet the demands of their customers and internal stakeholders for innovation, particularly with the rise of Generative AI. As the leading platform for AI and BI, Snowflake customers can take advantage of a wide range of capabilities designed to drive business insight and value. The Snowflake Solution Engineering organization is leading this effort for our customers. As the Director of the Solution Engineering organization, you will be responsible for leading a team of industry technical architects driving strategic customer engagements and building prescriptive architecture and frameworks to drive customer adoption of the Snowflake AI Data Cloud. You will partner closely with Sales, GTM, Solution Engineering, Engineering, and Marketing teams to help Snowflake customers transform their businesses with the AI Data Cloud. This role requires a unique blend of technical leadership, creative problem solving, and the ability to guide customers from persona-driven use cases to business outcomes. The ideal leader will foster a culture of innovation, co-creation, and thought leadership with our customers. KEY RESPONSIBILITIES Field Engineering Leadership - Industry Leadership for Retail, CPG, Travel & Hospitality, Media & Entertainment, Telecom, consumer oriented industries. - Drive strategic customer and partner engagements in partnership with Sales, Solution Engineering, and Industry teams. - Evolve engagements from technology discussions to line-of-business and persona-driven use cases, ensuring customer conversations are anchored in business outcomes. - Lead workshops and co-creation sessions with customers, applying human-centric design and design thinking methodologies to unlock innovation. - Guide customers through an end-to-end journey framework — from persona → journey → architecture → measurable outcomes. - Drive the creation of hands-on solution showcases, including demos, videos, applications, and AI agentic experiences that inspire customers and make outcomes tangible. - AI first mindset, hands on with AI tooling to execute all facets of the business - Provide thought leadership on the AI Data Cloud across both internal and external forums. - Develop and scale repeatable engagement models such as reference architectures, design-led workshops, and industry blueprints. - Act as an escalation point for customers, sales teams, and product leadership. - Influence product roadmaps by serving as the Voice of the Field to product and engineering teams. - Drive operational excellence with KPIs, compensation plans, and execution models. - Collaborate with EMEA and APJ counterparts on best practices and approaches. People Management - Build and lead a team of world-class industry technical architects who serve as industry experts and trusted advisors. - Create career development plans, coaching processes, and other activities to build a high-performing team. - Act as a player/coach working with your team on building reference architectures, solutions, and driving complex strategic customer engagements with line-of-business leaders, CDOs, CTOs, and enterprise architects. - Foster a culture of innovation, creativity, and co-solutioning with customers, encouraging the team to think beyond infrastructure into business design outcomes. - Develop the team’s storytelling, facilitation, and design skills to bring customer persona journeys to life. - Champion the development of solution showcases as a core competency of the team, empowering architects to create innovative demonstrations that resonate with customers. ON DAY ONE WE WILL EXPECT YOU TO HAVE: - 20+ years of industry experience in Data & AI engineering or technical solutioning, including 8+ years in a leadership role managing and mentoring high-performing teams (hiring, training, and retaining top talent). - Strong domain expertise in areas such as Data Warehousing, Business Intelligence, Data Analytics, Data Engineering, AI/ML, Generative AI, Cloud Computing, and SaaS solutions. - Proven track record of working across organizations to build common engineering infrastructure, processes, and world-class reference architectures. - Exceptional communication skills, with the ability to deliver compelling presentations to both technical and executive stakeholders — whether on a whiteboard, through live demos, or formal presentations. - Demonstrated expertise in human-centric design, design thinking, or innovation frameworks — running workshops, co-creation sessions, or persona-based solutioning. - Ability to translate complex technology into simple, persona-driven narratives that inspire customers to envision new possibilities. - Experience driving thought leadership — building repeatable playbooks, reference architectures, and industry narratives that scale innovation across customers and teams. - Proven success in developing and delivering solution showcases (e.g., demos, applications, videos, AI-driven experiences) that bring technology and customer outcomes to life. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com http://careers.snowflake.com", "summaryDescription" : "Director, Industry Solutions at Snowflake. Skills: AI Data Cloud, Solution Engineering, Industry Solutions. Lead industry technical architects. Drive strategic customer engagements", "createdAt" : "2026-06-16T00:25:08.122", "lastUpdated" : "2026-06-16T10:10:41.257", "ingestTimestamp" : "2026-06-16T00:25:08.122", "mongoId" : "6a3050b7f292fd229cef44d2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 236250, "salaryAnnualMax" : 310078, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Solution architecture", "Design thinking", "Human-centric design", "Leadership", "AI Data Cloud", "Solution Engineering", "Industry Solutions", "Creative problem solving", "Technical leadership", "Thought leadership", "Data Warehousing", "Business Intelligence", "Data Analytics", "Data Engineering", "AI/ML", "Generative AI", "Cloud Computing", "SaaS solutions", "Agentic enterprise" ], "skillCount" : 19, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "_score" : 568.79395, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "6a30511af292fd229cefa786", "title" : "Support Platform & Operations Lead", "industry" : "Support", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Support Platform & Operations role in Ireland, adjusted for the SaaS industry and remote work." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T14:10:35.819", "fingerprint" : "93398d0acd5acae67381489f21b78570f70aed4c42dfdac3cbd755e2fcfd103f", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/6b677283-9e39-453b-954c-f0bb86057bb6/apply", "externalId" : "6b677283-9e39-453b-954c-f0bb86057bb6", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Ireland", "continent" : "eu", "workMode" : "remote" }, { "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Ireland", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 8, "experienceLevel" : "Lead", "technicalSkills" : "AI tools, Automation solutions", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Support platform administration", "Workflow building", "Process building", "Reporting systems", "Dashboard building" ], "hardSkills" : [ { "name" : "Support platform administration", "level" : "intermediate" }, { "name" : "Workflow building", "level" : "intermediate" }, { "name" : "Process building", "level" : "intermediate" }, { "name" : "Reporting systems", "level" : "intermediate" }, { "name" : "Dashboard building", "level" : "intermediate" } ], "majorSkills" : "Support operations, Platform administration, Process optimization, Stakeholder management", "majorSkillsList" : [ "Support operations", "Platform administration", "Process optimization", "Stakeholder management" ], "coreResponsibilities" : "Own and evolve end-to-end support operations, Define clear ownership models across teams, Design and optimize support processes, Build and maintain trusted reporting systems, Build and maintain dashboards, Build and maintain insights, Lead the evaluation of AI-driven support tools, Lead the implementation of AI-driven support tools, Lead the evaluation of automation solutions, Lead the implementation of automation solutions, Configure support platforms, Manage support platforms, Collaborate with Product and Engineering, Improve internal tools, Translate support insights into product enhancements, Identify operational gaps, Continuously improve systems, Continuously improve processes, Continuously improve documentation", "teamCollaboration" : "Cross-functional teams; Product teams; Engineering teams; Customer Success teams; Sales teams", "domainKnowledge" : "Support operations; Customer operations; Support platform administration; Self-service support; SaaS products; Consumer-facing products", "domainList" : [ "support-operations", "customer-operations", "support-platform-administration", "self-service-support", "saas-products", "consumer-facing-products" ], "domainSpecificKnowledge" : [ "Support operations", "Customer operations", "Support platform administration", "Self-service support", "SaaS products", "Consumer-facing products" ], "toolProficiency" : [ "Zendesk", "Intercom", "Salesforce", "Amplitude", "Pendo" ], "communicationSkills" : "Stakeholder management", "documentationSkills" : "Documentation", "continuousLearning" : "Learning and development stipend", "innovationCreativity" : "AI-driven support tools; Automation solutions", "problemSolvingSkills" : "Issue resolution; Root cause analysis", "outcomesObjectives" : "Reduce ticket volume; Improve resolution speed; Increase self-service adoption; Drive product decisions", "qualificationsBasic" : "4–8 years of experience in support operations, customer operations, or support platform administration, Hands-on experience managing customer support tickets, Hands-on experience building scalable workflows and processes, Experience with support platforms such as Zendesk, Intercom, Salesforce, or similar tools, Understanding of automation, AI tools, and self-service support solutions, Technical aptitude with the ability to configure systems, Technical aptitude with the ability to work with structured data, Technical aptitude with the ability to build reports or dashboards, Experience collaborating cross-functionally with Product, Engineering, and Customer Success teams, Communication and stakeholder management skills, Ability to influence without direct authority, Comfortable working in ambiguous, fast-paced environments with evolving priorities", "qualificationsPreferred" : "Experience with analytics or product insight tools such as Amplitude, Pendo, or similar platforms is a plus, Exposure to SaaS or consumer-facing digital products is preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Own and evolve end-to-end support operations, including tools, workflows, automation, reporting, and customer support platforms. Define clear ownership models across Product, Engineering, Customer Success, Sales, and other teams to ensure consistent issue resolution. Design and optimize support processes to reduce ticket volume, improve resolution speed, and increase self-service adoption. Build and maintain trusted reporting systems, dashboards, and insights that surface customer pain points and drive product decisions. Lead the evaluation and implementation of AI-driven support tools and automation solutions to enhance operational efficiency. Configure and manage support platforms, including workflows, routing logic, integrations, and reporting systems. Collaborate with Product and Engineering to improve internal tools and translate support insights into product enhancements. Identify operational gaps and continuously improve systems, processes, and documentation across the support ecosystem. Requirements: 4–8 years of experience in support operations, customer operations, or support platform administration roles. Hands-on experience managing customer support tickets and building scalable workflows and processes. Experience with support platforms such as Zendesk, Intercom, Salesforce, or similar tools. Strong understanding of automation, AI tools, and self-service support solutions. Technical aptitude with the ability to configure systems, work with structured data, and build reports or dashboards. Experience collaborating cross-functionally with Product, Engineering, and Customer Success teams. Strong communication and stakeholder management skills, with the ability to influence without direct authority. Comfortable working in ambiguous, fast-paced environments with evolving priorities. Experience with analytics or product insight tools such as Amplitude, Pendo, or similar platforms is a plus. Exposure to SaaS or consumer-facing digital products is preferred. Benefits: Competitive base salary aligned with experience and market benchmarks in the United States. Equity compensation aligned with individual impact and company growth. Comprehensive health coverage, including medical, dental, and vision insurance. 401(k) retirement plan with employer matching. Flexible vacation policy and paid company holidays. Paid parental leave and family support benefits. Annual learning and development stipend to support professional growth. Work-from-home equipment stipend to support remote productivity. Charitable donation matching program. Collaborative, high-autonomy environment with strong ownership culture. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Support Platform & Operations Lead. Skills: Support operations, Platform administration, Process optimization, Stakeholder management. Own and evolve end-to-end support operations. Define clear ownership models across teams", "postedDate" : "2026-06-15T13:43:58.918", "createdAt" : "2026-06-15T13:43:58.918", "lastUpdated" : "2026-06-16T14:10:35.819", "ingestTimestamp" : "2026-06-16T03:22:56.814", "mongoId" : "6a30511af292fd229cefa786", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Support platform administration", "Workflow building", "Process building", "Reporting systems", "Dashboard building", "Support operations", "Platform administration", "Process optimization", "Stakeholder management", "Process management", "Cross-functional coordination", "Vendor management", "Resource planning", "Continuous improvement", "Customer operations", "Self-service support", "SaaS products", "Consumer-facing products", "Zendesk", "Intercom", "Salesforce", "Amplitude", "Pendo" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 567.1045, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3050fbf292fd229cef7c16", "title" : "Marketing Operations Manager", "company" : "CesiumAstro", "industry" : "Marketing", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Marketing Operations Manager in Austin, TX, adjusted for manager-level seniority and the technology industry." }, "location" : "Austin, TX", "locations" : [ "Austin, TX" ], "timestamp" : "2026-06-16T12:29:45.734", "fingerprint" : "1c37f0dd0ac145cd643c1546a6a3c51d43e14a15dd536b57d194aa77998a452c", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/CesiumAstro/51923f29-59b1-45a0-ac3b-565953e6ffa8/apply", "externalId" : "51923f29-59b1-45a0-ac3b-565953e6ffa8", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Marketing automation, CRM, Data analysis, Reporting tools", "professionalSkills" : [ "Campaign management", "Lead generation", "Marketing strategy", "Performance analysis" ], "hardSkillsList" : [ "Marketing operations", "Lead scoring", "Segmentation", "A/B testing", "Data hygiene", "Process optimization" ], "hardSkills" : [ { "name" : "Marketing operations", "level" : "intermediate" }, { "name" : "Lead scoring", "level" : "intermediate" }, { "name" : "Segmentation", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Data hygiene", "level" : "intermediate" }, { "name" : "Process optimization", "level" : "intermediate" } ], "majorSkills" : "Marketing operations, Campaign management, Growth metrics", "majorSkillsList" : [ "Marketing operations", "Campaign management", "Growth metrics" ], "coreResponsibilities" : "Develop and execute marketing campaigns, Manage marketing automation platforms, Oversee lead generation and nurturing processes, Ensure data hygiene and integrity, Analyze campaign performance and report on key metrics, Collaborate with sales and marketing teams, Optimize marketing processes and workflows, Manage marketing budget and resource allocation", "teamCollaboration" : "Sales and marketing teams", "projectManagementSkills" : [ "Campaign planning", "Project execution" ], "domainKnowledge" : "Customer acquisition; Brand strategy; Growth metrics", "domainList" : [ "customer-acquisition", "brand-strategy", "growth-metrics" ], "domainSpecificKnowledge" : [ "Customer acquisition", "Brand strategy", "Growth metrics" ], "toolProficiency" : [ "Marketing automation platforms", "CRM systems", "Data analysis tools", "Reporting tools" ], "communicationSkills" : "Performance reporting", "documentationSkills" : "Process documentation", "problemSolvingSkills" : "Process optimization; Performance analysis", "outcomesObjectives" : "Drive customer acquisition; Improve campaign performance; Achieve growth targets", "qualificationsBasic" : "5+ years of experience in marketing operations, Bachelor's degree in Marketing, Business, or related field", "qualificationsPreferred" : "Experience with marketing automation platforms, Familiarity with CRM systems, Experience with data analysis and reporting tools", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description Please Note: To conform with the United States Government Space Technology Export Regulations, the applicant must be a U.S. citizen, lawful permanent resident of the U.S., conditional resident, asylee or refugee (protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required authorizations from the U.S. Department of State. At CesiumAstro, we are developers and pioneers of out-of-the-box communication systems for satellites, UAVs, launch vehicles, and other space and airborne platforms. We take pride in our dynamic and cross-functional work environment, which allows us to learn, develop, and engage across our organization. If you are looking for hands-on, interactive, and autonomous work, CesiumAstro is the place for you. We are actively seeking passionate, collaborative, energetic, and forward-thinking individuals to join our team. Please Note: To conform with the United States Government Space Technology Export Regulations, the applicant must be a U.S. citizen, lawful permanent resident of the U.S., conditional resident, asylee or refugee (protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required authorizations from the U.S. Department of State. At CesiumAstro, we are developers and pioneers of out-of-the-box communication systems for satellites, UAVs, launch vehicles, and other space and airborne platforms. We take pride in our dynamic and cross-functional work environment, which allows us to learn, develop, and engage across our organization. If you are looking for hands-on, interactive, and autonomous work, CesiumAstro is the place for you. We are looking to add a Marketing and Tradeshow Coordinator to our team. If you are passionate about marketing, thrive in a dynamic and challenging environment, and are interested in working with a company focused on satellites, spacecraft, and aerospace systems, we would like to hear from you. The ideal candidate will play a pivotal role in executing B2B marketing strategies and coordinating tradeshows, contributing to the overall success of our events, brand, and company. ## JOB DUTIES AND RESPONSIBILITIES Marketing Operations Leadership Lead the operational management of the Marketing Communications function to ensure projects, initiatives, and deliverables are executed effectively and on schedule. Establish, maintain, and continuously improve marketing workflows, project management processes, approval systems, and documentation standards. Develop operational frameworks that improve visibility, accountability, and execution across the marketing organization. Monitor organizational priorities, workload distribution, resource constraints, and project dependencies to ensure alignment with business objectives. Identify operational risks and develop mitigation strategies to minimize disruption to critical initiatives. Project Portfolio Management Oversee and coordinate multiple concurrent marketing, communications, business development, and corporate initiatives. Develop and maintain integrated project plans, timelines, milestones, and status reporting mechanisms. Facilitate prioritization discussions and resource coordination across competing initiatives. Monitor project execution and proactively address schedule risks, bottlenecks, and operational challenges. Lead recurring project reviews, operational meetings, and cross-functional planning sessions. Cross-Functional Business Partnership Serve as a primary operational liaison between Marketing Communications and internal stakeholders, including Executive Leadership, Business Development, Human Resources, Recruiting, Engineering, Operations, Finance, and Program Management. Coordinate executive engagement activities associated with customer meetings, trade shows, conferences, and strategic business initiatives. Ensure marketing requests, priorities, and deliverables are effectively communicated, reviewed, and executed. Facilitate alignment among stakeholders to ensure business objectives, timelines, and expectations remain coordinated. Support strategic initiatives that require cross-functional planning and execution. Vendor, Contract, and Budget Administration Manage operational aspects of vendor relationships, including onboarding, contract coordination, purchase requests, invoice management, and payment tracking. Partner with Finance and Procurement to ensure compliance with company purchasing processes and financial controls. Maintain visibility into marketing expenditures, commitments, and budget utilization. Develop and maintain documentation supporting budget planning, forecasting, and financial reporting activities. Ensure vendor records, contracts, invoices, and supporting documentation remain accurate and organized. Process Governance and Documentation Management Establish and maintain standards for documentation, approvals, records management, and information accessibility across the marketing organization. Govern version control, document retention, and asset management processes. Develop scalable systems that improve organizational knowledge management and continuity. Lead initiatives to improve operational efficiency, consistency, and process maturity. Ensure marketing materials, presentations, and communications comply with established approval and documentation requirements. Communications and Execution Support Support execution of internal and external communications initiatives through operational planning, coordination, and governance. Coordinate review and approval workflows for marketing communications and high-visibility deliverables. Support executive presentations, customer engagements, trade shows, investor activities, and strategic corporate initiatives. Ensure operational excellence and consistency across all marketing activities. Perform additional duties and special projects as assigned to support organizational objectives. ## JOB REQUIREMENTS AND MINIMUM QUALIFICATIONS Bachelor’s degree in Marketing, Communications, Business, or 8+ years of work experience 5+ years of experience in marketing operations, communications coordination, project management Advanced knowledge of project management, workflow optimization, operational planning, and process improvement methodologies. Strong ability to influence outcomes and drive alignment across functions without direct authority. Demonstrated ability to independently manage complex initiatives and operational challenges. Exceptional organizational, analytical, and problem-solving skills. Strong business acumen and ability to balance operational requirements with organizational priorities. Excellent written, verbal, and presentation communication skills. Advanced proficiency with Microsoft Office Suite, project management tools, and collaboration platforms. Ability to establish credibility and build relationships across all levels of the organization. High degree of professionalism, discretion, and attention to detail. Ability to travel occasionally in support of business needs. ## Additional Information CesiumAstro considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills. Full-time employment offers include company stock options and a generous benefits package featuring health, dental, vision, HSA, FSA, life and retirement plans. CesiumAstro is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please note: CesiumAstro does not accept unsolicited resumes from contract agencies or search firms. Any unsolicited resumes submitted to our website or to CesiumAstro team members not through our approved vendor list or Talent Acquisition will be considered property of CesiumAstro, and we will not be obligated to pay any referral fees. CesiumAstro considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills. Full-time employment offers include company stock options and a generous benefits package including health, dental, vision, HSA, FSA, life, disability and retirement plans. CesiumAstro is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please note: CesiumAstro does not accept unsolicited resumes from contract agencies or search firms. Any unsolicited resumes submitted to our website or to CesiumAstro team members will be considered property of CesiumAstro, and we will not be obligated to pay any referral fees.", "summaryDescription" : "Marketing Operations Manager at CesiumAstro. Skills: Marketing operations, Campaign management, Growth metrics. Develop and execute marketing campaigns. Manage marketing automation platforms", "postedDate" : "2026-06-15T15:58:40.662", "createdAt" : "2026-06-15T15:58:40.662", "lastUpdated" : "2026-06-16T12:29:45.734", "ingestTimestamp" : "2026-06-16T03:20:30.945", "mongoId" : "6a3050fbf292fd229cef7c16", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Marketing operations", "Lead scoring", "Segmentation", "A/B testing", "Data hygiene", "Process optimization", "Campaign management", "Growth metrics", "Lead generation", "Marketing strategy", "Performance analysis", "Campaign planning", "Project execution", "Customer acquisition", "Brand strategy", "Marketing automation platforms", "CRM systems", "Data analysis tools", "Reporting tools" ], "skillCount" : 19, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 562.89886, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2cce7274d8ee00a0a2c2c8", "title" : "Platform Operations 2", "company" : "HDR", "industry" : "Technology", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Platform Operations role in Folsom, United States, adjusted for the technology industry and company size." }, "location" : "Multiple Locations", "locations" : [ "Multiple Locations" ], "certifications" : [ "ITIL Foundation", "Service management certification" ], "timestamp" : "2026-06-15T22:52:05.808", "fingerprint" : "7e1e616d772badb76c92a3b5dd4a0cb41b7f11e0953486f637a9e8d59f9a4172", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=783324", "externalId" : "783324", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Folsom", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.0093353,-105.2660699" }, { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" }, { "city" : "Englewood", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.6482059,-104.9879641" }, { "city" : "Minneapolis", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.9772995,-93.2654692" }, { "city" : "St. Paul", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.9497487,-93.0931028" }, { "city" : "Pennington", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.3281213,-74.7909992" }, { "city" : "Woodcliff Lake", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.0234304,-74.0665297" }, { "city" : "Olympia", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.0451022,-122.8950075" } ], "locationText" : "Folsom, Colorado, United States; Denver, Colorado, United States; Englewood, Colorado, United States; Minneapolis, Minnesota, United States; St. Paul, Minnesota, United States; Pennington, New Jersey, United States; Woodcliff Lake, New Jersey, United States; Olympia, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "technicalSkills" : "VCF platform, Dynatrace, ServiceNow, VMware vSphere, VMware Cloud Foundation, VRealize Operations, VMware Aria Operations, Azure", "professionalSkills" : [ "Service management", "Capacity trending" ], "hardSkillsList" : [ "Incident management", "Service reliability metrics", "SLOs", "SLAs", "Operational health indicators", "Performance baselines", "Threshold models", "Scripting", "Data collection", "Cloud security", "Compliance requirements", "Access practices" ], "hardSkills" : [ { "name" : "Incident management", "level" : "intermediate" }, { "name" : "Service reliability metrics", "level" : "intermediate" }, { "name" : "SLOs", "level" : "intermediate" }, { "name" : "SLAs", "level" : "intermediate" }, { "name" : "Operational health indicators", "level" : "intermediate" }, { "name" : "Performance baselines", "level" : "intermediate" }, { "name" : "Threshold models", "level" : "intermediate" }, { "name" : "Scripting", "level" : "intermediate" }, { "name" : "Data collection", "level" : "intermediate" }, { "name" : "Cloud security", "level" : "intermediate" }, { "name" : "Compliance requirements", "level" : "intermediate" }, { "name" : "Access practices", "level" : "intermediate" } ], "majorSkills" : "Platform Operations, Observability, Incident Response, Automation", "majorSkillsList" : [ "Platform Operations", "Observability", "Incident Response", "Automation" ], "coreResponsibilities" : "Build dashboards, Maintain dashboards, Build alerts, Maintain alerts, Build health checks, Maintain health checks, Build service views, Maintain service views, Define SLOs, Track SLOs, Report on SLOs, Define SLAs, Track SLAs, Report on SLAs, Define operational health indicators, Track operational health indicators, Report on operational health indicators, Act as escalation point, Investigate incidents, Correlate telemetry across tools, Coordinate resolution with teams, Tune alert thresholds, Reduce alert noise, Support integration with Dynatrace, Support integration with ServiceNow, Support integration with enterprise platforms, Conduct post-incident reviews, Drive remediation tasks, Establish performance baselines, Refine performance baselines, Establish threshold models, Refine threshold models, Establish capacity trending reports, Refine capacity trending reports, Contribute to automation of checks, Contribute to automation of alert enrichment, Contribute to automation of reporting, Contribute to automation of remediation workflows, Apply cloud security requirements, Apply compliance requirements", "teamCollaboration" : "Infrastructure teams; Platform teams", "domainKnowledge" : "VMware Cloud Foundation; Cloud security; Service management; Security operations", "domainList" : [ "vmware-cloud-foundation", "cloud-security", "service-management", "security-operations" ], "domainSpecificKnowledge" : [ "VMware Cloud Foundation", "Cloud security", "Service management", "Security operations" ], "toolProficiency" : [ "Dynatrace", "ServiceNow" ], "continuousLearning" : "Tuition reimbursement", "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "specialRequirements" : "On-call flexibility, Remain reachable off-hours", "outcomesObjectives" : "Improve platform stability; Improve platform supportability", "qualificationsBasic" : "3 years of experience in infrastructure monitoring, 3 years of experience in systems operations, 3 years of experience in platform support, 3 years of experience in operational engineering, Experience with observability platforms, Experience with monitoring platforms, Experience supporting incident management processes, Experience supporting operational escalations, Working knowledge of VMware vSphere, Working knowledge of virtual infrastructure concepts, Experience defining service reliability metrics, Experience reporting on service reliability metrics, Experience defining SLAs, Experience reporting on SLAs, Experience defining SLOs, Experience reporting on SLOs, Working knowledge of scripting for automation, Working knowledge of scripting for data collection, Bachelor’s degree in Information Technology, Bachelor’s degree in Computer Science, Bachelor’s degree in Engineering, Bachelor’s degree in related field, Equivalent experience to Bachelor's degree", "qualificationsPreferred" : "Experience with VMware Cloud Foundation Operations, Experience with vRealize Operations, Experience integrating observability platforms, Familiarity with VMware Aria Operations, Familiarity with Aria Operations for Logs, Familiarity with VCF ecosystem tools, Exposure to cloud operations in Azure, Exposure to cloud operations in public cloud, Familiarity with security operations concepts, Familiarity with least privilege, Familiarity with audit logging, Familiarity with compliance evidence collection, ITIL Foundation certification, Service management certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Build and maintain dashboards, alerts, health checks, and service views for VCF platform operations. Define, track, and report on SLOs, SLAs, and operational health indicators for core platform services. Act as an escalation point for platform degradation, recurring alerts, and service incidents. Investigate incidents, correlate telemetry across tools, and coordinate resolution with infrastructure and platform teams. Tune alert thresholds and reduce noise through event correlation, dependency awareness, and operational feedback. Support integration of VCF Operations with Dynatrace, ServiceNow, and other enterprise operations platforms. Conduct post-incident reviews and help drive remediation tasks that improve platform stability and supportability. Establish and refine performance baselines, threshold models, and capacity trending reports. Contribute to automation of operational checks, alert enrichment, reporting, and remediation workflows. Apply established cloud security and compliance requirements in monitoring, operational reporting, and access practices. Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity. Preferred Qualifications Experience with VMware Cloud Foundation Operations / vRealize Operations. Experience integrating observability platforms with Dynatrace, ServiceNow, or similar enterprise tools. Familiarity with VMware Aria Operations, Aria Operations for Logs, or related VCF ecosystem tools. Exposure to cloud operations in Azure or other public cloud environments. Familiarity with security operations concepts, least privilege, audit logging, and compliance evidence collection. ITIL Foundation or similar service management certification. Required Qualifications Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field, or equivalent experience. Minimum 3 years of experience in infrastructure monitoring, systems operations, platform support, or operational engineering. Experience with observability or monitoring platforms in enterprise infrastructure environments. Experience supporting incident management processes and operational escalations. Working knowledge of VMware vSphere and virtual infrastructure concepts. Experience defining or reporting on service reliability metrics, SLAs, or SLOs. Working knowledge of scripting for automation and data collection. We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.)%0AFolsom, CA; Denver, CO; Englewood, CO: %2475,306 – %24107,580%0AMinneapolis, MN; St. Paul, MN: %2471,883 – %24102,690%0APennington, NJ: %2478,729 – %24112,470%0AWoodcliff Lake, NJ: %2485,575 – %24122,250%0AOlympia, WA: %2468,460 – %2497,800", "summaryDescription" : "Platform Operations 2 at HDR. Skills: Platform Operations, Observability, Incident Response, Automation. Build dashboards. Maintain dashboards", "createdAt" : "2026-06-14T21:53:32.421", "lastUpdated" : "2026-06-15T22:52:05.808", "ingestTimestamp" : "2026-06-14T21:53:32.421", "mongoId" : "6a2cce7274d8ee00a0a2c2c8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Incident management", "Service reliability metrics", "SLOs", "SLAs", "Operational health indicators", "Performance baselines", "Threshold models", "Scripting", "Data collection", "Cloud security", "Compliance requirements", "Access practices", "Platform Operations", "Observability", "Incident Response", "Automation", "Service management", "Capacity trending", "VMware Cloud Foundation", "Security operations", "ITIL Foundation", "Service management certification", "Dynatrace", "ServiceNow" ], "skillCount" : 24, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 561.7404, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307921f292fd229c02f6bb", "title" : "Implementation Lead", "company" : "Uniti", "industry" : "Customer Success", "salary" : { "min" : 140000.0, "max" : 160000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Uniti HQ", "locations" : [ "Uniti HQ" ], "timestamp" : "2026-06-16T11:03:53.883", "fingerprint" : "52a5f521119e9bfced4243ce3f7bc9c3b2796b9c00ea729b1f477122cccdd476", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/uniti/d2e604c5-b801-4c33-9d48-9262f4c88400/application", "externalId" : "d2e604c5-b801-4c33-9d48-9262f4c88400", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "onsite" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "APIs, Webhooks, SQL, JSON", "professionalSkills" : [ "Solutions Architecture", "Forward Deployed Engineering", "Customer-facing Engineering" ], "hardSkillsList" : [ "Prompt engineering" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Prompt engineering", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Implementation, Solutions Architecture, Team Management", "majorSkillsList" : [ "Implementation", "Solutions Architecture", "Team Management" ], "coreResponsibilities" : "Build the team, Lead the team, Turn contract into agent, Debug integration, Teach others project management, Hire ICs, Ramp ICs, Coach ICs, Explain technical tradeoff, Explain business priority, Explain performance gap, Take ownership of problems, Scope new playbooks, Build new playbooks, Staff new playbooks, Ship new playbooks, Take hardest implementations, Launch 80% version", "teamCollaboration" : "Cross-functional teams; Sales teams; Engineering teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Real estate; Property management; Self-storage; Senior living; Coworking", "domainList" : [ "real-estate", "property-management", "self-storage", "senior-living", "coworking" ], "domainSpecificKnowledge" : [ "Real estate", "Property management", "Self-storage", "Senior living", "Coworking" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Debugging", "outcomesObjectives" : "Ship the playbook; Tighten playbook next month", "qualificationsBasic" : "4+ years in Implementation, 2 years managing a team, Technical fluency, Project management instincts, Hiring, ramping, and coaching ICs, Written and verbal communication", "qualificationsPreferred" : "Real estate industry experience, Prior work at AI-native company, Founding-implementation-hire experience, Founding-solutions-architecture-hire experience, Startup experience", "rawDescription" : "WHY UNITI Real estate is the world's largest asset class — $393 trillion globally, bigger than all stocks, bonds, and gold combined. Over $1 trillion a year, globally, goes to the teams running properties — leasing, maintenance, collections, accounting, marketing, HR, asset management. Same bundle of tasks at every property, every day, across every vertical. The surface looks different across office, multifamily, senior living, self-storage, affordable housing, student housing, coworking, hospitality. The work underneath is the same. Today that work is stuck in tickets, phone queues, and a dozen disconnected tools. Real estate has been waiting for an execution layer. Uniti is building it — the system of action for real estate. AI agents for every front- and back-office workflow, operating across voice, email, SMS, WhatsApp, and chat. One horizontal layer, every vertical. Work gets done faster, around the clock. The humans on our customers' teams get to focus on the parts of the job that actually need them. On the back of 6x YoY growth, we raised our Series A and are tripling headcount this year. As our Implementation Team Lead, you build and lead the team that turns every signed contract into a live, working agent. WHAT YOU HAVE - 4+ years in Implementation, Solutions Architecture, Forward Deployed Engineering, or Customer-facing Engineering at a B2B SaaS or AI company, with at least 2 years managing a team of ICs in one of those functions. - A track record of building or rebuilding an implementation or solutions architecture function at a Series A–C company. You've hired the team, set the bar, and shipped the playbook — not just executed against one you inherited. - Strong technical fluency — prompts, integrations, APIs, webhooks, basic SQL, JSON. You can debug a misbehaving integration alongside an IM, not just supervise. - Strong project management instincts. You hold a 12-step implementation in your head, see where it's about to slip, and pull the right lever before it does — and you've taught others to do the same. - A track record of hiring, ramping, and coaching ICs in this function. You can describe the leveling between IM I, IM II, and Solutions Architect from memory because you've shaped it before. - Strong written and verbal communication. You can explain a technical tradeoff to a non-technical operator, a business priority to a senior engineer, and a performance gap to a direct report — all in the same week. BONUS - Real estate, property management, storage, senior living, or coworking industry experience. - Prior work at an AI-native company, especially one where you owned the customer-facing implementation or solutions architecture team during a category's early growth. - Founding-implementation-hire or founding-solutions-architecture-hire experience at a previous startup. - Startup experience a big plus. WHO YOU ARE - You want to be at an early-stage startup. You've been in a high-growth environment before, you know what tripling headcount in a year actually feels like, and you've led a team through that kind of growth without losing the bar. - You take ownership of large, undefined problems. A new vertical lands on the roadmap and needs an implementation playbook before sales can sell it. You don't wait for a brief — you scope it, build it, staff it, and ship it. - You're a player-coach. You don't just delegate the hard implementations to the team. You take the hardest ones yourself when it makes the team better — and you know when to step back. - You're close to the customer. You'd rather sit on a kickoff call or walk a facility than read a project status report. The best ideas about how to scale Implementation come from what this customer actually said. - You ship fast and iterate. You'd rather launch the 80% version of a new playbook this month and tighten it next month than spend a quarter writing the perfect one. BENEFITS - Full medical, dental, and vision coverage - Flexible PTO - Meaningful equity and responsibility", "summaryDescription" : "Implementation Lead at Uniti. Skills: Implementation, Solutions Architecture, Team Management. Build the team. Lead the team", "createdAt" : "2026-06-16T01:59:26.759", "lastUpdated" : "2026-06-16T11:03:53.883", "ingestTimestamp" : "2026-06-16T01:59:26.759", "mongoId" : "6a307921f292fd229c02f6bb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 140000, "salaryAnnualMax" : 160000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Prompt engineering", "Leadership", "Implementation", "Solutions Architecture", "Team Management", "Forward Deployed Engineering", "Customer-facing Engineering", "Project management", "Real estate", "Property management", "Self-storage", "Senior living", "Coworking" ], "skillCount" : 13, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 560.13934, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca57974d8ee00a09b6b17", "title" : "Manager - Workiva Implementation & Optimization", "company" : "Alpha Financial Markets Consulting", "industry" : "Consulting", "salary" : { "min" : 130000.0, "max" : 160000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "North America", "locations" : [ "North America" ], "certifications" : [ "Workiva certifications" ], "timestamp" : "2026-06-16T01:47:35.525", "fingerprint" : "c7a2b7565e029e54fb8a785ab7fa1172ae2a057b60c9a7a950f9724539ee5af6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/alphafmcroles/jobs/8548448002", "externalId" : "8548448002", "industryFunction" : { }, "structuredLocations" : [ { "continent" : "na", "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Workiva", "professionalSkills" : [ "Reporting transformation", "Enterprise software implementation", "Solution design", "Agile delivery", "User acceptance testing", "Sales pursuits" ], "hardSkillsList" : [ "Financial reporting", "Process efficiency", "Governance", "Scalability" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Financial reporting", "level" : "intermediate" }, { "name" : "Process efficiency", "level" : "intermediate" }, { "name" : "Governance", "level" : "intermediate" }, { "name" : "Scalability", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Workiva implementation, Client delivery, Team management", "majorSkillsList" : [ "Workiva implementation", "Client delivery", "Team management" ], "coreResponsibilities" : "Lead Workiva implementation projects, Manage project delivery, Lead client workshops, Oversee solution design, Coordinate consultants, Coordinate solution architects, Configure Workiva platform, Support client reporting needs, Support business needs, Plan Workiva projects, Execute Workiva projects, Deliver Workiva projects, Manage scope, Manage timelines, Manage deliverables, Manage risks, Manage issues, Manage budget awareness, Manage communication, Lead client meetings, Lead discovery sessions, Lead design workshops, Lead status calls, Lead sprint reviews, Lead steering committee updates, Lead go-live readiness discussions, Translate client processes, Translate spreadsheets, Translate documents, Translate business requirements, Design scalable Workiva solutions, Oversee setup, Oversee configuration, Configure Workiva documents, Configure Workiva spreadsheets, Configure Workiva presentations, Configure Workiva processes, Configure Workiva tasks, Configure Workiva permissions, Configure Workiva reporting workflows, Configure Workiva template structures, Configure Workiva linking strategies, Configure Workiva common content, Configure Workiva review cycles, Manage consultants, Manage solution architects, Assign work, Monitor progress, Remove blockers, Review deliverables, Hold team accountable, Support Agile delivery, Support sprint planning, Support backlog management, Support standups, Support retrospectives, Support definition-of-done reviews, Develop client training, Deliver client training, Support user acceptance testing, Resolve feedback, Help clients maintain solution, Help clients operate solution, Build trusted relationships, Identify project risks, Identify project dependencies, Identify project decisions, Identify opportunities, Expand client value, Mentor consultants, Mentor senior consultants, Support internal methodology, Support accelerators, Support templates, Support delivery best practices, Support sales pursuits", "teamCollaboration" : "Manage delivery teams; Coordinate consultants; Coordinate solution architects; Manage consultants; Manage solution architects; Build trusted relationships; Cross-functional delivery teams", "projectManagementSkills" : [ "Project management", "Scope management", "Timeline management", "Deliverable management", "Risk management", "Issue management", "Budget awareness", "Agile project delivery", "Sprint planning", "Backlog management", "Status reporting" ], "domainKnowledge" : "Alternative investments; Financial services; Technology-enabled transformation; Reporting processes; Operational efficiency; Governance; Scalability; Financial reporting; Fund reporting; Investor reporting; SEC reporting; Management reporting; Private markets; Asset management; Real estate; Insurance; Public companies; Reporting operating models", "domainList" : [ "alternative-investments", "financial-services", "technology-enabled-transformation", "reporting-processes", "operational-efficiency", "governance", "scalability", "financial-reporting", "fund-reporting", "investor-reporting", "sec-reporting", "management-reporting", "private-markets", "asset-management", "real-estate", "insurance", "public-companies", "reporting-operating-models" ], "domainSpecificKnowledge" : [ "Alternative investments", "Financial services", "Technology-enabled transformation", "Reporting processes", "Operational efficiency", "Governance", "Scalability", "Financial reporting", "Fund reporting", "Investor reporting", "SEC reporting", "Management reporting", "Private markets", "Asset management", "Real estate", "Insurance", "Public companies", "Reporting operating models" ], "toolProficiency" : [ "Workiva platform" ], "communicationSkills" : "Client communication; Stakeholder communication; Executive status updates; Verbal communication; Written communication", "continuousLearning" : "LinkedIn Learning; Learning and development", "problemSolvingSkills" : "Resolve feedback; Resolve issues", "outcomesObjectives" : "Deliver on time; Deliver within scope; Align to client expectations; Drive high-quality outcomes", "qualificationsBasic" : "5+ years consulting experience, 3+ years Workiva implementation, Experience leading Workiva projects, Understanding Workiva platform, Translate reports to Workiva, Project management skills, Experience managing teams, Client-facing presence, Excellent communication skills, Excel literacy, Familiarity with Agile, Operate independently", "qualificationsPreferred" : "Workiva certifications, Implement Workiva for financial reporting, Implement Workiva for fund reporting, Implement Workiva for investor reporting, Implement Workiva for SEC reporting, Implement Workiva for management reporting, Experience with private markets, Experience with asset management, Experience with real estate, Experience with insurance, Experience with public companies, Experience with financial services clients, Experience with template design, Experience with common content, Experience with report standardization, Experience with roll-forward processes, Experience with review workflows, Experience with scalable reporting architecture, Prior management consulting experience, Support sales pursuits, Support solution demonstrations, Support estimates, Support statements of work, Understanding reporting operating models, Support go-live readiness, Support user acceptance testing, Support training, Support post-go-live support", "rawDescription" : "Alpha Alternatives - EPM Overview Alpha is a global advisory firm focused on alternative investments, financial services, and technology-enabled transformation. We help clients improve reporting processes, operational efficiency, governance, and scalability through a combination of business consulting, technology implementation, and industry expertise. As an Elite Workiva partner, Alpha’s Workiva practice is one of our core solution offerings. We are looking for an experienced Manager-level consultant who can step into active client delivery, lead Workiva implementation projects, manage delivery teams, and drive high-quality outcomes across complex reporting and operational initiatives. Role Overview The Manager, Workiva Implementation Consultant will lead client-facing Workiva implementation projects from discovery through go-live. This individual will be responsible for managing project delivery, leading client workshops, overseeing solution design, coordinating consultants and solution architects, and ensuring the Workiva platform is configured to support each client’s reporting and business needs. This is a hands-on consulting leadership role. The ideal candidate can quickly pick up active projects, understand client requirements, organize workstreams, manage teams, communicate clearly with stakeholders, and drive delivery forward with minimal ramp-up. What You’ll Do / Keys to Success Lead the planning, execution, and delivery of Workiva implementation projects from kickoff through go-live, ensuring projects are delivered on time, within scope, and aligned to client expectations. Serve as the day-to-day project lead and primary client contact, managing scope, timelines, deliverables, risks, issues, budget awareness, and overall communication. Lead client meetings, discovery sessions, design workshops, status calls, sprint reviews, steering committee updates, and go-live readiness discussions. Translate client reporting processes, spreadsheets, documents, and business requirements into scalable Workiva solutions. Oversee the setup and configuration of Workiva documents, spreadsheets, presentations, processes, tasks, permissions, reporting workflows, template structures, linking strategies, common content, and review cycles. Manage consultants and solution architects assigned to Workiva implementation projects by assigning work, monitoring progress, removing blockers, reviewing deliverables, and holding the team accountable. Support Agile delivery activities, including sprint planning, backlog management, standups, retrospectives, and definition-of-done reviews. Develop and deliver client training, support user acceptance testing, resolve feedback, and help clients understand how to maintain and operate their Workiva solution after go-live. Build trusted relationships with client stakeholders across accounting, finance, reporting, operations, IT, audit, compliance, and executive teams. Proactively identify project risks, dependencies, decisions, and opportunities to expand client value through additional Workiva use cases, optimization, managed services, or future phases. Mentor consultants and senior consultants while supporting Alpha’s internal methodology, accelerators, templates, delivery best practices, and sales pursuits as needed. Required Qualifications 5+ years of consulting, financial systems, reporting transformation, or enterprise software implementation experience. 3+ years of hands-on Workiva implementation experience. Experience leading Workiva implementation projects or major Workiva workstreams. Strong understanding of Workiva documents, spreadsheets, linking, reporting workflows, permissions, tasks, processes, and platform administration. Ability to translate existing client reports, spreadsheets, documents, business requirements, and manual processes into scalable Workiva solutions. Strong project management skills, including scope, timeline, budget, risk, issue, and stakeholder management. Experience managing consultants or cross-functional delivery teams. Strong client-facing presence with the ability to lead meetings, workshops, and executive-level status updates. Excellent written and verbal communication skills. Strong Excel literacy and comfort working with financial reporting materials. Familiarity with Agile project delivery, including sprint planning, backlog management, and status reporting. Ability to operate independently, manage ambiguity, and drive work forward with minimal oversight. Preferred Qualifications Workiva certifications or specializations in one or more relevant areas. Experience implementing Workiva for financial reporting, fund reporting, investor reporting, SEC reporting, management reporting cases. Experience working with private markets, asset management, real estate, insurance, public companies, or broader financial services clients. Experience with template design, common content, report standardization, roll-forward processes, review workflows, and scalable reporting architecture. Prior management consulting experience. Experience supporting go-live readiness, user acceptance testing, training, and post-go-live support. Ability to support sales pursuits, solution demonstrations, estimates, and statements of work. Strong understanding of reporting operating models and how technology can improve process efficiency, governance, and control. Compensation and Benefits Learning and development: Vast opportunities to self-development, unlimited access to LinkedIn Learning Flexible working: Work-life balance with flexible schedule Community events: We offer a range of social events and meetups 25 days’ holiday in addition to public holidays Supplemented medical, dental and vision coverage 401(k) with employer match Wellness initiatives to promote healthy working, including an allowance for remote working technology Access to discounted travel, tickets, events, and more through our benefit partner There are a wide range of factors that are considered in making compensation decisions including but not limited to - skill sets, experience and training, and licensure and certifications. A reasonable estimate of the salary range is $130,000 – $160,000 USD, subject to change based on salary benchmarking. In addition to this salary, candidates will be eligible for a variable bonus.", "summaryDescription" : "Manager - Workiva Implementation & Optimization at Alpha Financial Markets Consulting. Skills: Workiva implementation, Client delivery, Team management. Lead Workiva implementation projects. Manage project delivery", "postedDate" : "2026-06-14T19:20:23.817", "createdAt" : "2026-06-14T19:20:23.817", "lastUpdated" : "2026-06-16T01:47:35.525", "ingestTimestamp" : "2026-06-14T19:20:23.817", "mongoId" : "6a2ca57974d8ee00a09b6b17", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 130000, "salaryAnnualMax" : 160000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Financial reporting", "Process efficiency", "Governance", "Scalability", "Leadership", "Workiva implementation", "Client delivery", "Team management", "Reporting transformation", "Enterprise software implementation", "Solution design", "Agile delivery", "User acceptance testing", "Sales pursuits", "Project management", "Scope management", "Timeline management", "Deliverable management", "Risk management", "Issue management", "Budget awareness", "Agile project delivery", "Sprint planning", "Backlog management", "Status reporting", "Alternative investments", "Financial services", "Technology-enabled transformation", "Reporting processes", "Operational efficiency", "Fund reporting", "Investor reporting", "SEC reporting", "Management reporting", "Private markets", "Asset management", "Real estate", "Insurance", "Public companies", "Reporting operating models", "Workiva certifications", "Workiva platform" ], "skillCount" : 42, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 559.9981, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "69ce5e3b9bc74574cb6779db", "title" : "Assistant Manager - CX Performance & Platforms", "company" : "Mercedes-Benz Singapore", "industry" : "Retail", "salary" : { "min" : 85000.0, "max" : 130000.0, "currency" : "SGD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-seniority Assistant Manager in the Automotive industry in Singapore, adjusted for company size and specific role responsibilities." }, "location" : "Singapore-Singapore-Singapore", "locations" : [ "Singapore-Singapore-Singapore", "1 Gateway Drive, 15-01 Westgate Tower, , Singapore" ], "timestamp" : "2026-06-15T22:33:10.037", "fingerprint" : "447a39088618c9b317cd2b59f57e5de87c72c55e3db059cab9b9eef581e9407b", "source" : "taleo", "language" : "en", "applyUrl" : "https://daimler.taleo.net/careersection/ex/jobdetail.ftl?job=889965", "externalId" : "889965", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Singapore", "country" : "Singapore", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "1.2899175,103.8519072" } ], "locationText" : "Singapore, Singapore", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Manager", "technicalSkills" : "Google Analytics, CRM systems, Power BI, Tableau", "professionalSkills" : [ "Business intelligence", "Performance metrics" ], "hardSkillsList" : [ "Data analysis", "Funnel analysis", "Customer journey analysis" ], "softSkillsList" : [ "Analytical thinking", "Structured thinking" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Funnel analysis", "level" : "intermediate" }, { "name" : "Customer journey analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical thinking" }, { "name" : "Structured thinking" } ], "majorSkills" : "Customer journey performance, Data insights, Digital platforms", "majorSkillsList" : [ "Customer journey performance", "Data insights", "Digital platforms" ], "coreResponsibilities" : "Build clear view of customer journey performance, Connect dots across campaigns, platforms, and touchpoints, Understand what is driving results, Translate data into insights, Help team make better, faster decisions, Work closely with Brand, Communications, and CX teams, Identify opportunities to improve performance, Ensure digital platforms and touchpoints are aligned, Support rollout of digital tools and enhancements, Ensure tools deliver real impact", "teamCollaboration" : "Across different teams; Across different perspectives; Brand teams; Communications teams; CX teams", "domainKnowledge" : "Customer journey; Digital platforms; Brand strategy; Customer experience", "domainList" : [ "customer-journey", "digital-platforms", "brand-strategy", "customer-experience" ], "domainSpecificKnowledge" : [ "Customer journey", "Digital platforms", "Brand strategy", "Customer experience" ], "toolProficiency" : [ "Google Analytics", "CRM systems", "Power BI", "Tableau" ], "communicationSkills" : "Communicate insights clearly; Simplify complex ideas; Influence decisions", "problemSolvingSkills" : "Breaking down problems; Making sense of data", "outcomesObjectives" : "Improve performance; Deliver real impact", "qualificationsBasic" : "2-5 years of experience in marketing, analytics, digital platforms, business intelligence, or related fields, Experience working with data and performance metrics, Experience working across teams or functions", "qualificationsPreferred" : "Familiarity with Google Analytics (GA4), CRM systems, or dashboarding tools (e.g. Power BI, Tableau) is advantageous", "remoteFriendly" : false, "rawDescription" : "Assistant Manager, CX Performance & Platforms Mercedes-Benz Singapore At Mercedes-Benz, we don’t just create campaigns — we create experiences that move people. As we continue to evolve our Customer Excitement (CX) approach, we are looking for someone to help us answer a simple but important question: Is everything we do actually working — together? This role sits at the intersection of Brand, Communications, and Customer Experience. It is designed for someone who is naturally curious, analytical, and comfortable connecting the dots across different parts of the business. You will not just be looking at data — you will be helping shape decisions. What you will do Build a clear view of how our customer journey is performing end-to-end — from awareness to lead, to test drive, to conversion Connect the dots across campaigns, platforms, and customer touchpoints to understand what is driving results Translate data into insights that help the team make better, faster decisions Work closely with Brand, Communications, and CX teams to identify opportunities to improve performance Ensure our digital platforms and touchpoints are aligned, updated, and ready to support customer-led journeys Support the rollout of digital tools and enhancements, ensuring they are adopted and deliver real impact What makes this role different This is not a traditional marketing, digital, or analytics role. You will be working across all three — acting as the integration layer that connects ideas to outcomes. You will have visibility across the entire customer funnel and the opportunity to influence how we design, measure, and improve our experiences. If you enjoy understanding not just what is happening, but why — and what to do next — you will find this role meaningful. What we’re looking for A structured thinker who enjoys breaking down problems and making sense of data Someone who is curious and asks the right questions, not just follows instructions Comfortable working across different teams and perspectives Able to communicate insights clearly and influence decisions Experience in marketing, analytics, digital platforms, or business intelligence is advantageous Why join us At Mercedes-Benz Singapore, you will be part of a team that is constantly rethinking how we engage our customers — not just through products, but through experiences. This role offers broad exposure across the business and the opportunity to work closely with leadership to shape how we measure and drive performance. If you are someone who enjoys connecting the dots, challenging assumptions, and turning insights into action — we would love to hear from you. Qualifications & Experience 2–5 years of experience in marketing, analytics, digital platforms, business intelligence, or related fields Experience working with data and performance metrics (e.g. campaign performance, customer journeys, funnel analysis) Familiarity with tools such as Google Analytics (GA4), CRM systems, or dashboarding tools (e.g. Power BI, Tableau) is advantageous Experience working across teams or functions is a plus What we value Strong analytical thinking with the ability to translate data into clear, actionable insights A structured and curious mindset — someone who enjoys understanding how things work and how they can be improved Good communication skills, with the ability to simplify complex ideas and influence stakeholders Comfortable navigating ambiguity and working across different perspectives A sense of ownership and accountability in seeing things through Mercedes-Benz Singapore Pte. Ltd.", "summaryDescription" : "Assistant Manager - CX Performance & Platforms at Mercedes-Benz Singapore. Skills: Customer journey performance, Data insights, Digital platforms. Build clear view of customer journey performance. Connect dots across campaigns, platforms, and touchpoints", "createdAt" : "2026-06-14T20:46:47.585", "lastUpdated" : "2026-06-15T22:33:10.037", "ingestTimestamp" : "2026-06-14T20:46:47.585", "mongoId" : "69ce5e3b9bc74574cb6779db", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Data analysis", "Funnel analysis", "Customer journey analysis", "Analytical thinking", "Structured thinking", "Customer journey performance", "Data insights", "Digital platforms", "Business intelligence", "Performance metrics", "Customer journey", "Brand strategy", "Customer experience", "Google Analytics", "CRM systems", "Power BI", "Tableau" ], "skillCount" : 17, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 559.46277, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.92 }, { "id" : "6a0a54d71663d49372c6d303", "title" : "Sales Manager - Wind Industry (LATAM)", "company" : "ONYX Insight", "industry" : "Manufacturing", "salary" : { "min" : 215000.0, "max" : 345000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager-level Sales Manager in the Energy industry in Fortaleza, Brazil, adjusted for seniority and company size." }, "location" : "Fortaleza, BR", "locations" : [ "Fortaleza", "BR" ], "timestamp" : "2026-06-16T03:09:45.759", "fingerprint" : "bfc9dc8b825d9a2ab7ca273404f59f168da8bf07ec96dd0f27cef546e24a8621", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://onyx-insight.breezy.hr/p/a0a7748434b101-sales-manager-wind-industry-latam", "externalId" : "a0a7748434b101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fortaleza", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-3.7932167,-38.5280359" } ], "locationText" : "Fortaleza, Brazil", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "majorSkills" : "Sales management, Business development", "majorSkillsList" : [ "Sales management", "Business development" ], "coreResponsibilities" : "Support commercial strategy execution, Identify new business opportunities, Secure new business opportunities", "domainKnowledge" : "Wind energy sector", "domainList" : [ "wind-energy-sector" ], "domainSpecificKnowledge" : [ "Wind energy sector" ], "qualificationsBasic" : "5+ years sales experience", "rawDescription" : "ONYX Insight is expanding across Latin America and is looking for a high-impact Sales Manager to drive growth in the wind energy sector across the region. What you’ll do Support the execution of the commercial strategy across LATAM marketsIdentify and secure new business opportunities with u", "summaryDescription" : "Sales Manager - Wind Industry (LATAM) at ONYX Insight. Skills: Sales management, Business development. Support commercial strategy execution. Identify new business opportunities", "createdAt" : "2026-06-14T20:26:46.714", "lastUpdated" : "2026-06-16T03:09:45.759", "ingestTimestamp" : "2026-06-14T20:26:46.714", "mongoId" : "6a0a54d71663d49372c6d303", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Sales management", "Business development", "Wind energy sector" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 559.1856, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Energy", "llmIndustryConfidence" : 0.95 }, { "id" : "693072a770f0b99d58ffb797", "title" : "Implementation Manager", "company" : "Amazon Dev Center India", "industry" : "Project/Program/Product Management--Technical, Program Management, Cloud Computing", "salary" : { "min" : 2500000.0, "max" : 4000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Implementation Manager in Hyderabad, India, adjusted for Amazon's size and the technology industry." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-14T22:38:43.067", "fingerprint" : "9b1f7a77afe5d2e9c9bd3cbe044519cfb7497c81f2f076296bf36c234e5bfea7", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3134681/apply", "externalId" : "8ba6189c-822f-494d-9eb6-31ec35a69995", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceLevel" : "Manager", "coreResponsibilities" : "Manage customer-facing projects, Gather requirements, Lead cross-functional teams, Manage timelines for internal teams, Manage timelines for external teams, Communicate status to leadership, Communicate risks to leadership, Communicate change control to leadership, Support store launches", "teamCollaboration" : "Cross-functional teams; Business teams; Retail store operations teams; Senior leaders", "projectManagementSkills" : [ "Project management", "Program management" ], "domainKnowledge" : "Just Walk Out technology; Physical retail space; Built environment; Retail store deployments", "domainList" : [ "just-walk-out-technology", "physical-retail-space", "built-environment", "retail-store-deployments" ], "domainSpecificKnowledge" : [ "Just Walk Out technology", "Physical retail space", "Built environment", "Retail store deployments" ], "communicationSkills" : "Executive presentation; Verbal communication; Written communication", "problemSolvingSkills" : "Problem solver", "specialRequirements" : "10% travel, Shift timing 9pm IST to 6am IST", "qualificationsBasic" : "5+ years working cross functionally, 5+ years program management, 5+ years delivering cross functional projects, Experience defining program requirements, Experience using data and metrics to determine improvements", "qualificationsPreferred" : "2+ years driving process improvements, Master's degree or MBA", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. We are optimizing the shopping experience for Amazon’s Customers in the Physical retail space. This role will be a key member of the program team located in Hyderabad supporting Just Walk Out (JWO) tech and business teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced, high-energy and ever-changing environment. The drive and capability to shape the business group strategy is a must. A successful candidate will: • Have the ability to work independently in a broad array of environments. • Manage cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new sites at scale. • Build strong partnerships with operations leaders to understand improvement opportunities. • Have the ability to work in fast-paced environment. • Confidence operating in a highly ambiguous and iterative business space. • High attention to detail including proven ability to manage multiple, competing priorities simultaneously. • Willingness to challenge and influence senior leaders. • Able to work in a diverse team Key job responsibilities This role is the primary customer-facing project manager for third-party Just Walk Out-enabled stores. It requires working with business teams across Amazon to gather requirements and high level process/system solutions; leading cross-functional business and retail store operations teams and managing the timelines for internal and external teams to support store launches. This position involves regular communication with leadership teams on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential. This role requires up to 10% travel, supporting internal business gatherings along with customer-facing meetings and site visits. The shift timing of this role will be 9pm IST to 6am IST. The ideal candidate is customer focused, a natural problem solver and a great communicator, both in verbal and written form. You have a consistent track record of successful project delivery under tight deadlines while making high-judgement, data-driven trade-offs and prioritization decisions in an ambiguous environment. You have experience working in the built environment and/or with retail store deployments. This role requires a high level of ownership over the store launch process. You are capable of taking accountability, but also know how to see around the corners and ask for help in resolving issues and problems as necessary. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of program or project management experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications: - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Implementation Manager at Amazon Dev Center India. Manage customer-facing projects. Gather requirements", "postedDate" : "2026-06-12T23:22:11.172", "createdAt" : "2026-06-12T23:22:11.172", "lastUpdated" : "2026-06-14T22:38:43.067", "ingestTimestamp" : "2026-06-12T23:22:11.172", "mongoId" : "693072a770f0b99d58ffb797", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3134681/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Project management", "Program management", "Just Walk Out technology", "Physical retail space", "Built environment", "Retail store deployments" ], "skillCount" : 6, "jobCategory" : "project-management", "dataQualityScore" : 1.0, "_score" : 556.2321, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a30795df292fd229c031b8e", "title" : "Customer Success - Implementation & Enablement Manager", "company" : "Tread", "industry" : "Success", "salary" : { "min" : 80000.0, "max" : 100000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T11:14:12.887", "fingerprint" : "c4c1a1e7602926eb5ca9e36e9d4a17ee0cdd3f135f7a9dac5c7662a0fdb89542", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/tread/c48a7b02-4bac-4279-9050-79da79d3db9d/application", "externalId" : "c48a7b02-4bac-4279-9050-79da79d3db9d", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Customer onboarding", "Solutions consulting", "Technical customer success", "Content creation", "Project management" ], "majorSkills" : "Customer implementation, Customer onboarding, Customer enablement, Content development", "majorSkillsList" : [ "Customer implementation", "Customer onboarding", "Customer enablement", "Content development" ], "coreResponsibilities" : "Coordinate onboarding motion, Own manual touchpoints, Own timelines, Own handoffs, Keep onboardings on track, Own enablement content, Create training materials, Maintain training materials, Own customer relationships, Train the front line, Get on-site with drivers, Get on-site with foremen, Get on-site with dispatchers, Get on-site with operators, Lead customer enablement events, Plan customer events, Host customer events, Detect stalls, Recover stalls, Monitor onboarding progress, Monitor customer accounts, Catch customers going quiet, Intervene early", "teamCollaboration" : "Partnership with Marketing", "projectManagementSkills" : [ "Multi-phase implementation projects", "Customer engagements", "Event coordination", "Competing priorities" ], "domainKnowledge" : "Construction materials logistics; Aggregate; Asphalt; Concrete; B2B SaaS", "domainList" : [ "construction-materials-logistics", "aggregate", "asphalt", "concrete", "b2b-saas" ], "domainSpecificKnowledge" : [ "Construction materials logistics", "Aggregate", "Asphalt", "Concrete", "B2B SaaS" ], "communicationSkills" : "Translate complex workflows", "documentationSkills" : "Training materials; Guides; Content", "specialRequirements" : "Travel frequently", "outcomesObjectives" : "Drive time to value; Improve onboarding NPS; Reduce early churn rate; Reduce stall rate; Increase self-onboarded %; Reach end-to-end platform goals", "qualificationsBasic" : "3–6 years customer implementation experience, 3–6 years onboarding experience, 3–6 years solutions consulting experience, 3–6 years technical customer success experience, Direct experience training frontline workers, Experience running multi-phase implementation projects", "qualificationsPreferred" : "Content creation skills, Project management instincts", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "COMPANY Tread is the AI-native operating system for the $660B construction materials logistics market: the aggregate, asphalt, and concrete behind every road, bridge, and building in the country. Our customers run the gamut: enterprise producers and contractors that supply the world's largest infrastructure projects, alongside the family-owned hauling fleets that have moved the material this work depends on for generations. They're the operators who actually build the roads, bridges, and buildings around us. Most of the work still happens on paper tickets, phone calls, and disconnected scale houses. We're building the software they run on. We crossed $1Bn in monthly delivered load value on the platform in March 2026. We’re at ~$XM ARR, and growing fast. Our enterprise customers reconcile real money, real freight, and real P&L against our data every day. Tread is the most important software they use. We’re a Series A company backed by Mucker Capital. We’re in growth mode. If you are fulfilled by ownership and a life-changing outcome, let’s connect. Role Tread is building the infrastructure to take customer onboarding off the founding team's plate — and this role owns the human side of it. As our Implementation & Enablement Lead, you'll coordinate the manual work that gets new customers live, own the content that powers our self-service onboarding system, and get out in the field with the drivers, foremen, and dispatchers who actually use the product every day. This isn't just conference room training — it's showing up where the work happens and making sure the people on the front line are confident and capable. Our customers are spread across the country, and this role is built for someone who thrives in that environment. The model is deliberate. Our ops team builds and maintains the self-onboarding system — this person owns everything that requires a human: the coordination, the content, and the in-person work with customers new and existing. If you want high ownership, a direct line to customer outcomes, and work that takes you out of the office and into the field, this role is for you. Your Impact - Coordinate the Onboarding Motion: Own the manual touchpoints, timelines, and handoffs that move new customers through implementation — keeping every onboarding on track and making sure nothing falls through the cracks. - Own the Enablement Content: Create and maintain the training materials, guides, and content that power our self-service onboarding system — you're the content owner; ops builds the system around what you produce. - Own customer relationships from Closed/Won until their end-to-end platform goals are reached. - Train the Front Line: Get on-site with drivers, foremen, dispatchers, and operators — the people who use Tread every day — and make sure they actually know how to use it with confidence. This is hands-on, in-the-field work with new and active customers alike. - Lead Customer Enablement Events: Plan and host customer events focused on enablement and adoption — from logistics to content to follow-through — for both new and existing clients. - Detect and Recover Stalls: Monitor progress across active onboardings and customer accounts, catch customers going quiet, and intervene early — before a slow start becomes an at-risk relationship. - Own the Metrics That Matter: Drive time to value, onboarding NPS, early churn rate, stall rate, and self-onboarded % — these numbers tell you whether the content is working, the training is sticking, and customers are making it through on their own. What You'll Bring - Excitement to travel frequently — our customers aren't local and the most important work happens on-site. - 3–6 years in customer implementation, onboarding, solutions consulting, or technical customer success at a B2B SaaS company. - Direct experience training frontline workers — drivers, operators, field teams — not just software users in conference rooms. - Experience running multi-phase implementation projects from kickoff through full adoption — not just go-live. - Strong content creation skills — you can translate complex workflows into clear, usable training materials in partnership with Marketing for design. - Strong project management instincts — you can run multiple customer engagements, coordinate events, and juggle competing priorities without dropping the ball. - Comfortable in any room — as effective with a dispatcher in a truck yard as with an ops lead in a boardroom. Why Tread - Own the implementation and enablement motion end-to-end — high ownership, direct impact on retention. - Get out of the office and into the field — this role travels and the work is tangible. - Direct line to retention: the work you do determines whether customers stay. - Small, high-caliber team where the quality of your work is visible. - Fast growth and the chance to define what this function looks like as we scale. Compensation: $80,000–$100,000 base + bonus. Base compensation will be determined based on location, experience, skill set, and alignment with the role. Eligible for a performance bonus tied to onboarding and customer success KPIs.", "summaryDescription" : "Customer Success - Implementation & Enablement Manager at Tread. Skills: Customer implementation, Customer onboarding, Customer enablement, Content development. Coordinate onboarding motion. Own manual touchpoints", "createdAt" : "2026-06-16T01:59:32.747", "lastUpdated" : "2026-06-16T11:14:12.887", "ingestTimestamp" : "2026-06-16T01:59:32.747", "mongoId" : "6a30795df292fd229c031b8e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 80000, "salaryAnnualMax" : 100000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Customer implementation", "Customer onboarding", "Customer enablement", "Content development", "Solutions consulting", "Technical customer success", "Content creation", "Project management", "Multi-phase implementation projects", "Customer engagements", "Event coordination", "Competing priorities", "Construction materials logistics", "Aggregate", "Asphalt", "Concrete", "B2B SaaS" ], "skillCount" : 17, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 554.678, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305988f292fd229cf489bd", "title" : "Implementation Consultant", "company" : "OpenGov", "industry" : "Professional Services", "salary" : { "min" : 95000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "US | Illinois | Chicago", "locations" : [ "US | Illinois | Chicago" ], "timestamp" : "2026-06-16T10:20:14.889", "fingerprint" : "bb75d5391330daefa027dab98c240638e268ae27dd1afdf7d68a8508aa7c3d21", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/opengov/5214f8c5-6c1c-4905-88ca-288de3102108/application", "externalId" : "5214f8c5-6c1c-4905-88ca-288de3102108", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" } ], "locationText" : "Chicago, Illinois, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Excel", "professionalSkills" : [ "Solution recommendations", "Process automation", "Workflow improvement", "Data analysis", "Reporting" ], "hardSkillsList" : [ "Data requirements gathering", "Platform configuration", "Administrator training", "Customer training", "Process improvement" ], "softSkillsList" : [ "Interpersonal skills" ], "hardSkills" : [ { "name" : "Data requirements gathering", "level" : "intermediate" }, { "name" : "Platform configuration", "level" : "intermediate" }, { "name" : "Administrator training", "level" : "intermediate" }, { "name" : "Customer training", "level" : "intermediate" }, { "name" : "Process improvement", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" } ], "majorSkills" : "Implementation projects, Customer support, Product feedback", "majorSkillsList" : [ "Implementation projects", "Customer support", "Product feedback" ], "coreResponsibilities" : "Manage implementation projects, Gather data requirements, Configure technical platform, Train administrators, Act as technical point of contact, Interact with government officials, Understand customer requirements, Simplify existing processes, Enhance existing processes, Automate existing processes, Develop expertise in governmental processes, Provide tailored solutions, Facilitate training for new customers, Leverage best practices, Develop best practices, Gather customer feedback, Communicate feature requests, Contribute to product discussions, Collaborate with internal departments, Enhance delivery efficiency, Enhance delivery effectiveness, Serve as trusted advisor", "teamCollaboration" : "Cross-functional teams; Internal departments", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Governmental processes; Public sector; Procurement; Budgeting; Community Development; Asset Management; Finance/Accounting", "domainList" : [ "governmental-processes", "public-sector", "procurement", "budgeting", "community-development", "asset-management", "finance-accounting" ], "domainSpecificKnowledge" : [ "Governmental processes", "Public sector", "Procurement", "Budgeting", "Community Development", "Asset Management", "Finance/Accounting" ], "communicationSkills" : "Phone support", "continuousLearning" : "Professional development", "innovationCreativity" : "R&D insights", "problemSolvingSkills" : "Solution development", "outcomesObjectives" : "Ensure maximum value; Strengthen public trust; Operate efficiently; Adapt to change", "qualificationsBasic" : "2+ years public sector experience, 2+ years software implementation consulting, Analyze and report financial data, Train customers on software, Provide phone support, Conceptualization of patterns, Advanced Excel skills, Work in fast-paced environment", "qualificationsPreferred" : "Governmental concepts and practices knowledge", "remoteFriendly" : true, "rawDescription" : "OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com http://OpenGov.com. JOB SUMMARY: The Implementation Consultant plays a vital role in driving value for OpenGov customers through the successful and seamless implementation of our solutions. This position requires extensive product knowledge, subject matter expertise, and the ability to make informed solution recommendations. The primary responsibility of the Implementation Consultant is to oversee the entire implementation process, establishing a solid foundation for our customers’ OpenGov solution and ensuring maximum value for their investment. In addition, this role will contribute to the enhancement of our delivery operations by providing guidance during sales and scoping activities, offering valuable insights to our Research and Development team, and providing training and mentorship to fellow team members. RESPONSIBILITIES: - Manage end-to-end implementation projects for new customers, providing comprehensive guidance and support throughout the process, including data requirements gathering, technical platform configuration, administrator training, and all other defined implementation requirements - Act as the primary technical point of contact for new customers deploying OpenGov or expanding their implementation, ensuring effective communication and smooth deployment - Interact directly with government officials and staff on a daily basis, guiding them through the implementation process and empowering them to become successful administrators and advocates of OpenGov software solutions - Understand customer requirements and pain points, collaborating with cross-functional teams to simplify, enhance, and automate existing processes, thereby improving customer workflows - Develop expertise in governmental processes across multiple states to effectively address customer needs and provide tailored solutions - Collaborate closely with the engagement and adoption team to ensure a consistent and successful customer experience, facilitating training for new customers - Continually leverage and develop best practices for each data environment and customer vertical, driving implementation efficiencies for future projects - Gather and communicate customer feedback and feature requests, contributing to key product discussions and ensuring OpenGov remains a preferred and indispensable solution - Collaborate with internal departments at OpenGov to enhance delivery efficiency and effectiveness - Serve as a trusted advisor to both customers and OpenGov team members, providing valuable insights and guidance based on expertise and experience REQUIREMENTS AND PREFERRED EXPERIENCE: - 2+ years of experience working in the public sector in a relevant area such as Procurement, Budgeting, Community Development, Asset Management, Finance/Accounting, or similar - At least 2 years of experience in software implementation consulting or equivalent transferrable work with external clients - Strong knowledge and experience in analyzing and reporting large volumes of financial or other relevant data, with a solid understanding of governmental concepts and practices - Proficiency in training customers on software solutions to address key workflows and business processes - Ability to provide clear and effective phone support, assistance, and recommendations, fostering positive relationships with customers - Strong skills in conceptualization of patterns, modeling, and design, enabling efficient solution development - Advanced Excel skills, including the ability to use functions/formulas, format data (e.g., v-lookup, pivot tables), perform error-checking, and create properly formatted reports - Demonstrated track record of working in a fast-paced environment, effectively managing internal procedures and process improvements while collaborating with team members - Ability to adapt quickly to changes in product features and respond strategically to meet customer needs - Excellent interpersonal skills, including strong verbal and written communication skills, teamwork, and a commitment to exceptional customer service COMPENSATION: Chicago, IL: $95,000 - $110,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location. WHY OPENGOV? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including: - Comprehensive healthcare options for individuals and families - Flexible vacation policy and paid company holidays - 401(k) with company match - Paid parental leave, wellness stipends, and HSA contributions - Professional development and growth opportunities - A collaborative office environment with weekly catered lunches.", "summaryDescription" : "Implementation Consultant at OpenGov. Skills: Implementation projects, Customer support, Product feedback. Manage implementation projects. Gather data requirements", "createdAt" : "2026-06-16T00:32:08.991", "lastUpdated" : "2026-06-16T10:20:14.889", "ingestTimestamp" : "2026-06-16T00:32:08.991", "mongoId" : "6a305988f292fd229cf489bd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Data requirements gathering", "Platform configuration", "Administrator training", "Customer training", "Process improvement", "Interpersonal skills", "Implementation projects", "Customer support", "Product feedback", "Solution recommendations", "Process automation", "Workflow improvement", "Data analysis", "Reporting", "Project management", "Governmental processes", "Public sector", "Procurement", "Budgeting", "Community Development", "Asset Management", "Finance/Accounting" ], "skillCount" : 22, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 552.44586, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306677f292fd229cfb1f70", "title" : "Financial Operations Manager", "company" : "TurbineOne", "industry" : "Technology", "salary" : { "min" : 72000.0, "max" : 108000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Manager-level Financial Operations Manager in the Technology industry in Bulgaria, adjusted for remote work and company size." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T04:47:21.183", "fingerprint" : "e309242c4b15b56fd7e729ae9c66399ef32326a919f08d5d35cf79f7b063e9e0", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/turbineone/jobs/5262362008", "externalId" : "5262362008", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceLevel" : "Manager", "professionalSkills" : [ "Financial precision", "Strategic scaling", "Financial systems", "Resource management", "Financial reporting", "Expense approvals", "Data integrity", "AR/AP processing", "Systems architecture", "Audit and compliance" ], "hardSkillsList" : [ "General ledger", "Financial statements", "Transaction reconciliation", "GAAP compliance" ], "hardSkills" : [ { "name" : "General ledger", "level" : "intermediate" }, { "name" : "Financial statements", "level" : "intermediate" }, { "name" : "Transaction reconciliation", "level" : "intermediate" }, { "name" : "GAAP compliance", "level" : "intermediate" } ], "majorSkills" : "Month-end close, Financial reporting, Expense management, ERP implementation", "majorSkillsList" : [ "Month-end close", "Financial reporting", "Expense management", "ERP implementation" ], "coreResponsibilities" : "Lead month-end close process, Ensure timely financial reporting, Ensure accuracy of financial statements, Provide data-backed insights, Manage day-to-day expense approvals, Approve vendor payments, Maintain accurate general ledger, Perform transaction reconciliations, Identify and resolve discrepancies, Develop scalable AR/AP process, Ensure prompt AR/AP execution, Assist in ERP system design, Assist in ERP system implementation, Support accounting audit, Maintain audit readiness posture, Ensure GAAP compliance, Ensure industry-specific compliance", "teamCollaboration" : "Work with leadership team; Work with Board", "domainKnowledge" : "Government contracting; GAAP", "domainList" : [ "government-contracting", "gaap" ], "domainSpecificKnowledge" : [ "Government contracting", "GAAP" ], "communicationSkills" : "Board reporting", "documentationSkills" : "Financial documentation", "problemSolvingSkills" : "Resolve discrepancies; Identify discrepancies", "qualificationsBasic" : "5+ years professional experience, Bachelor's degree", "qualificationsPreferred" : "10+ years experience with associate's degree, Professional experience in high growth technology, Professional experience in government contracting", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Financial Operations Manager ABOUT THE JOB Company Intro: TurbineOne is a fast-moving and high-performance startup with a mission to strengthen situational awareness for all Americans serving at our nation’s frontlines - and we are backed by the best DefenseTech venture capitalists. Our Frontline Perception System is an edge-first software platform that allows anyone, even with no technical knowledge, to build and use machine learning models within a comms-contested tactical environment. The Role: We are looking for a results oriented Financial Operations Manager who thrives at the intersection of financial precision and strategic scaling. You will be the \"engine room\" of our finance department—responsible for the integrity of our general ledger, the efficiency of our daily spend and the evolution of our financial systems. You will be a strategic guardian of our resources, helping us to balance flexibility and discipline as we transition into an institutional-grade defense-tech leader. The ideal candidate is a team player with a “grab an oar” mentality and an ability to adapt and learn as the requirements of the role evolve. Primary responsibilities: Orchestrate the Close: Lead and support the month-end close process to ensure timely and accurate financial reporting that meets the rigorous standards of our Board and stakeholders. Reporting Excellence: Ensure the accuracy of all financial statements, providing the leadership team with the clear, data-backed insights needed to make high-stakes decisions. Operational Gatekeeping: Manage day-to-day expense approvals, ensuring all spend—from travel and flight bookings to vendor payments—aligns with our internal policies and reflects \"best judgment\" for company dollars. Data Integrity: Maintain an accurate general ledger of transactions and reconciliations, identifying and resolving discrepancies with surgical precision. AR/AP processing: Develop a scalable process and ensure prompt execution for processing receivables and payable for the company. Systems Architecture: Play a key role in the design and implementation of our next-generation ERP system, helping us move away from early-stage tools into a modern scalable financial ecosystem. Audit & Compliance: Support for company’s first accounting audit, subsequently maintaining a \"permanent-readiness\" posture and ensuring full compliance with GAAP and industry-specific standards. Desired Experience: Education: A Bachelor’s degree with 5+ years of professional experience or an associate's degree with 10+ years of experience, preferably in accounting/finance. professional experience in high growth technology or government contracting is a plus Discipline & Detail: An uncompromising eye for detail when it comes to data integrity and financial documentation as well as prompt, punctual execution to ensure financial processes are never the gate to business progress Adaptive Mindset: The ability to maintain rigorous financial standards while remaining flexible and proactive in a fast-paced, mission-driven startup environment Growth Mindset: The judgment to provide the right balance of structure to enable a stable platform for growth without stifling the team with unnecessary process. Why TurbineOne? We offer the opportunity to join a team where the finance function is viewed as a strategic enabler of national security. You will work in an environment that values transparency, rigorous self-scrutiny, and technical excellence. We provide competitive equity, comprehensive benefits, and a culture that trusts you to be a responsible steward of our capital as we build the future of defense-tech.", "summaryDescription" : "Financial Operations Manager at TurbineOne. Skills: Month-end close, Financial reporting, Expense management, ERP implementation. Lead month-end close process. Ensure timely financial reporting", "postedDate" : "2026-06-15T23:25:26.948", "createdAt" : "2026-06-15T23:25:26.948", "lastUpdated" : "2026-06-16T04:47:21.183", "ingestTimestamp" : "2026-06-15T23:25:26.948", "mongoId" : "6a306677f292fd229cfb1f70", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "General ledger", "Financial statements", "Transaction reconciliation", "GAAP compliance", "Month-end close", "Financial reporting", "Expense management", "ERP implementation", "Financial precision", "Strategic scaling", "Financial systems", "Resource management", "Expense approvals", "Data integrity", "AR/AP processing", "Systems architecture", "Audit and compliance", "Government contracting", "GAAP" ], "skillCount" : 19, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 547.9705, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305988f292fd229cf489c0", "title" : "Implementation Analyst", "company" : "OpenGov", "industry" : "Professional Services", "salary" : { "min" : 78000.0, "max" : 93000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "US | Illinois | Chicago", "locations" : [ "US | Illinois | Chicago" ], "timestamp" : "2026-06-16T14:07:03.850", "fingerprint" : "87d106b70ba108dac24191edf74eca6342b9ca056f0a016d560f49f19c23c894", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/opengov/0b61eaae-6f98-442f-9396-baebf4303c9a/application", "externalId" : "0b61eaae-6f98-442f-9396-baebf4303c9a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" } ], "locationText" : "Chicago, Illinois, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Excel", "professionalSkills" : [ "Solution recommendations", "Process improvements", "Customer needs analysis" ], "hardSkillsList" : [ "Financial data analysis", "Operational data analysis", "Excel functions", "Excel formulas", "VLOOKUP", "Pivot tables", "Error checking", "Report development" ], "hardSkills" : [ { "name" : "Financial data analysis", "level" : "intermediate" }, { "name" : "Operational data analysis", "level" : "intermediate" }, { "name" : "Excel functions", "level" : "intermediate" }, { "name" : "Excel formulas", "level" : "intermediate" }, { "name" : "VLOOKUP", "level" : "intermediate" }, { "name" : "Pivot tables", "level" : "intermediate" }, { "name" : "Error checking", "level" : "intermediate" }, { "name" : "Report development", "level" : "intermediate" } ], "majorSkills" : "Customer implementation, Product configuration, Customer training", "majorSkillsList" : [ "Customer implementation", "Product configuration", "Customer training" ], "coreResponsibilities" : "Drive customer implementations, Manage customer implementations, Provide guidance to customers, Provide assistance to customers, Provide support to customers, Gather data requirements, Configure technical platform, Train administrators, Serve as technical point of contact, Interact with government leaders, Guide government leaders, Understand customer pain points, Simplify existing processes, Enhance existing processes, Automate existing processes, Become expert in governmental processes, Facilitate customer experience, Drive customer experience, Ensure successful training, Develop best practices, Gather customer feedback, Communicate feature requests", "teamCollaboration" : "Cross-functional teams; Engagement and adoption team", "domainKnowledge" : "Governmental processes; Public sector organizations", "domainList" : [ "governmental-processes", "public-sector-organizations" ], "domainSpecificKnowledge" : [ "Governmental processes", "Public sector organizations" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Professional development opportunities; Growth opportunities", "problemSolvingSkills" : "Analyze data; Report data", "outcomesObjectives" : "Deliver complete implementation; Deliver quick implementation; Deliver smooth implementation; Promote maximum value; Strengthen public trust", "qualificationsBasic" : "2+ years software implementation consulting", "qualificationsPreferred" : "External client work experience, Government operational concepts knowledge, Government operational practices knowledge, ETL tools proficiency, ETL report creation proficiency, Macros proficiency, Visual basic proficiency", "remoteFriendly" : true, "rawDescription" : "OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com http://OpenGov.com. JOB SUMMARY: The Implementation Analyst will look to drive value to the OpenGov customer and deliver a complete, quick and smooth implementation by utilizing their product knowledge, expertise and making solution recommendations. This role will be responsible for driving a successful customer implementation from start to finish, setting the underlying foundation of their OpenGov platform, while promoting maximum value for their investment in OpenGov. RESPONSIBILITIES: - Drive and manage new customer implementations from start to finish. This includes providing guidance, assistance, and support to customers from the initial data requirements gathering, technical platform configuration, administrator training and all other requirements defined through a customer’s implementation. - Be the primary technical point of contact for new customers deploying OpenGov, or those expanding to implement additional functionality. - Interact directly with government leaders daily, guide them through the process, and empower them to become our advocates and successful administrators of their OpenGov software platform. - Understand customer pain points and partner with cross-functional teams to simplify, enhance and automate existing processes that will improve customer workflow. - Become an expert in governmental processes across multiple states - Work closely with the engagement and adoption team to facilitate and drive a consistent customer experience and ensure successful training for new customers - Leverage and continually develop best practices for each data environment and customer vertical to assist in future implementation efficiencies. - Compliment key product discussions by gathering and communicating customer feedback and feature requests to ensure OpenGov is a “must-have solution.” REQUIREMENTS AND PREFERRED EXPERIENCE - 2+ years of experience of software implementation consulting or transferrable work with external clients preferred - Knowledge and experience in analyzing and reporting large volumes of financial and operational data, in addition to experience with government operational concepts and practices. - Ability to provide clear and effective phone support, assistance, and recommendations to build positive relationships with customers. - Strong skills in conceptualization of patterns, modeling, and design. - Strong Excel skills, including using Functions/ Formulas to format data such as v-lookup, pivot tables, error- checking, and developing properly formatted reports. ETL tools, ETL report creation, macros and visual basic are not required, but highly desirable. - Track record of working in a fast-paced environment while balancing internal procedures and process improvements, all while collaborating with team members. - Ability to adapt to a rapidly changing product and respond strategically to customer needs. - Excellent interpersonal skills including verbal and written communication skill, teamwork, and customer service skills. COMPENSATION: Chicago, IL: $78,000 - $93,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location. WHY OPENGOV? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including: - Comprehensive healthcare options for individuals and families - Flexible vacation policy and paid company holidays - 401(k) with company match - Paid parental leave, wellness stipends, and HSA contributions - Professional development and growth opportunities - A collaborative office environment with weekly catered lunches.", "summaryDescription" : "Implementation Analyst at OpenGov. Skills: Customer implementation, Product configuration, Customer training. Drive customer implementations. Manage customer implementations", "createdAt" : "2026-06-16T00:31:55.927", "lastUpdated" : "2026-06-16T14:07:03.850", "ingestTimestamp" : "2026-06-16T00:31:55.927", "mongoId" : "6a305988f292fd229cf489c0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 78000, "salaryAnnualMax" : 93000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Financial data analysis", "Operational data analysis", "Excel functions", "Excel formulas", "VLOOKUP", "Pivot tables", "Error checking", "Report development", "Customer implementation", "Product configuration", "Customer training", "Solution recommendations", "Process improvements", "Customer needs analysis", "Governmental processes", "Public sector organizations" ], "skillCount" : 16, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 547.9586, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a21a2d774d8ee00a0ca3ec3", "title" : "Implementation Project Manager", "company" : "Giftify", "industry" : "E-Commerce", "salary" : { "min" : 58000.0, "max" : 78000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Implementation Project Manager in Belgium, adjusted for mid-seniority and retail industry in Brussel." }, "location" : "Brussel, BR", "locations" : [ "Brussel", "BR" ], "timestamp" : "2026-06-15T07:02:14.953", "fingerprint" : "4347596e59631034641de06ef6b3c242d7583d4d6bdcc81f75fda05e6281074f", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://giftify.breezy.hr/p/b23ead63425401-implementation-project-manager", "externalId" : "b23ead63425401", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brussel", "country" : "Belgium", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.8551025,4.3510915" } ], "locationText" : "Brussel, Belgium", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "majorSkills" : "Project management, Client onboarding", "majorSkillsList" : [ "Project management", "Client onboarding" ], "coreResponsibilities" : "Lead projects from kick-off to go-live, Coordinate across internal teams, Coordinate across external teams", "teamCollaboration" : "Internal teams; External teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Gift card programs", "domainList" : [ "gift-card-programs" ], "domainSpecificKnowledge" : [ "Gift card programs" ], "qualificationsBasic" : "End-to-end onboarding ownership, Client gift card program implementation", "rawDescription" : "Overview As an Implementation Project Manager at Giftify, you will own the end-to-end onboarding of gift card programs for our clients, primarily shopping centres. 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Coordinate across internal teams", "createdAt" : "2026-06-14T08:12:33.881", "lastUpdated" : "2026-06-15T07:02:14.953", "ingestTimestamp" : "2026-06-14T08:12:33.881", "mongoId" : "6a21a2d774d8ee00a0ca3ec3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Project management", "Client onboarding", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Gift card programs" ], "skillCount" : 9, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 547.07196, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.92 }, { "id" : "6a3054daf292fd229cf1b212", "title" : "Industrial Engineer", "company" : "Expeditors", "industry" : "Logistics And Supply Chain", "salary" : { "min" : 68000.0, "max" : 92000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Industrial Engineer in the United States, adjusted for the logistics industry and Expeditors' company size." }, "location" : "Flexible, flexible, United States", "locations" : [ "Flexible", "flexible", "United States" ], "timestamp" : "2026-06-16T09:02:55.379", "fingerprint" : "4038c664373498dd5f34c01a2fcf2173bce068be3c0869c46ff7ada84397ab16", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Expeditors/744000132216949-industrial-engineer", "externalId" : "744000132216949", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "AutoCAD, Microsoft Project, Excel, Word, PowerPoint, SharePoint, OneNote", "professionalSkills" : [ "Process evaluation", "Warehouse design", "Engineering analysis", "Procurement activities", "Data-driven design", "Standardization", "Continuous improvement", "Operational standards", "Engineering responses", "Best practices", "Standardized processes", "Emerging technologies", "Automation assessment" ], "hardSkillsList" : [ "Process management", "Resource planning" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Process management", "level" : "intermediate" }, { "name" : "Resource planning", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Process improvement, Warehouse design, Engineering analysis", "majorSkillsList" : [ "Process improvement", "Warehouse design", "Engineering analysis" ], "coreResponsibilities" : "Identify and implement continuous improvement initiatives, Drive efficiency, productivity, and cost control, Evaluate and design optimal facility layouts, Design storage configurations, Design process workflows, Design labor models, Design material handling equipment solutions, Lead engineering analysis, Lead design execution, Lead procurement efforts for new facility start-ups, Lead procurement efforts for network expansions, Develop data-driven recommendations, Present project deliverables to stakeholders, Present project deliverables to leadership, Collaborate cross-functionally to establish warehouse design standards, Collaborate cross-functionally to maintain warehouse design standards, Collaborate cross-functionally to elevate warehouse design standards, Ensure consistency and scalability across the network, Support customer solutions by developing engineering responses, Develop facility layouts for customer solutions, Develop process flows for customer solutions, Develop infrastructure requirements for customer solutions, Disseminate best practices across assigned regions, Disseminate standardized processes across assigned regions, Evaluate emerging warehouse technologies, Assess applicability of emerging technologies, Lead implementation of approved initiatives", "teamCollaboration" : "Cross-functional teams; Operations; IT; Leadership", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Global supply chain management; Logistics; Warehouse operations; Distribution networks", "domainList" : [ "global-supply-chain-management", "logistics", "warehouse-operations", "distribution-networks" ], "domainSpecificKnowledge" : [ "Global supply chain management", "Logistics", "Warehouse operations", "Distribution networks" ], "toolProficiency" : [ "AutoCAD", "Microsoft Project", "Excel", "Word", "PowerPoint", "SharePoint", "OneNote" ], "communicationSkills" : "Presentation skills; Communicate clearly and concisely", "continuousLearning" : "Training and Personnel Development Program", "innovationCreativity" : "Innovative approach", "problemSolvingSkills" : "Problem-solving skills; Analytical skills", "specialRequirements" : "Willingness to travel up to 50%", "outcomesObjectives" : "Optimize performance; Support customer growth", "qualificationsBasic" : "Bachelor's degree in Industrial Engineering or related engineering discipline, 1–4 years relevant industry experience in warehouse, distribution, or supply chain environments, Analytical skills, Problem-solving skills, Presentation skills, Ability to translate complex data into actionable insights, Proven ability to communicate clearly and concisely across all levels of the organization, Interpersonal skills, Ability to collaborate effectively in cross-functional teams", "qualificationsPreferred" : "Proficiency in AutoCAD, Proficiency in Microsoft Project, Proficiency in Excel, Proficiency in Word, Proficiency in PowerPoint, Proficiency in SharePoint, Proficiency in OneNote", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. * 15,000 trained professionals * 250+ locations worldwide * Fortune 500 * Globally unified systems Position Title: Industrial Engineer Reporting Structure: Director of Engineering/Director of Distribution Scope of Position The Industrial Engineer leads process evaluation, warehouse design, engineering analysis, and procurement activities to support Expeditors’ distribution network. This role drives consistency, scalability, and efficiency across facilities through data-driven design, standardization, and continuous improvement initiatives. The position partners closely with Operations, IT, and leadership to deliver high-quality, modern warehouse solutions that optimize performance and support customer growth. Major Duties and Responsibilities * Identify and implement continuous improvement initiatives to drive efficiency, productivity, and cost control across existing warehouse operations * Evaluate and design optimal facility layouts, storage configurations, process workflows, labor models, and material handling equipment solutions for both new and existing warehouses * Lead engineering analysis, design execution, and procurement efforts for new facility start-ups and network expansions * Develop and present data-driven recommendations and project deliverables to internal stakeholders and leadership * Collaborate cross-functionally to establish, maintain, and elevate Expeditors’ warehouse design and operational standards, ensuring consistency and scalability across the network * Support customer solutions by developing detailed engineering responses, including facility layouts, process flows, and infrastructure requirements * Disseminate best practices and standardized processes across assigned geographic regions * Evaluate emerging warehouse technologies and automation solutions; assess applicability and lead implementation of approved initiatives ## Qualifications Qualifications, Experience and Education Requirements * Bachelor’s degree in Industrial Engineering or a related engineering discipline * 1–4 years of relevant industry experience in warehouse, distribution, or supply chain environments * Strong analytical, problem-solving, and presentation skills with the ability to translate complex data into actionable insights * Proven ability to communicate clearly and concisely across all levels of the organization * Strong interpersonal skills with the ability to collaborate effectively in cross-functional teams * Proficiency in AutoCAD, Microsoft Project, Excel, Word, PowerPoint, SharePoint, and OneNote * Willingness to travel up to 50% ## Additional Information Expeditors offers excellent benefits * Paid Vacation, Holiday, Sick Time * Health Plan: Medical, Prescription Drug, Dental and Vision * Life and Long Term Disability Insurance * 401(k) Retirement Savings Plan (US only) * Employee Stock Purchase Plan * Training and Personnel Development Program All your information will be kept confidential according to EEO guidelines.", "summaryDescription" : "Industrial Engineer at Expeditors. Skills: Process improvement, Warehouse design, Engineering analysis. Identify and implement continuous improvement initiatives. Drive efficiency, productivity, and cost control", "postedDate" : "2026-06-15T14:24:03.000", "createdAt" : "2026-06-15T23:32:07.042", "lastUpdated" : "2026-06-16T09:02:55.379", "ingestTimestamp" : "2026-06-15T23:32:07.042", "mongoId" : "6a3054daf292fd229cf1b212", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 68000, "salaryAnnualMax" : 92000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Process management", "Resource planning", "Leadership", "Process improvement", "Warehouse design", "Engineering analysis", "Process evaluation", "Procurement activities", "Data-driven design", "Standardization", "Continuous improvement", "Operational standards", "Engineering responses", "Best practices", "Standardized processes", "Emerging technologies", "Automation assessment", "Project management", "Global supply chain management", "Logistics", "Warehouse operations", "Distribution networks", "AutoCAD", "Microsoft Project", "Excel", "Word", "PowerPoint", "SharePoint", "OneNote" ], "skillCount" : 29, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "_score" : 546.2363, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "68e6b1db70f0b99d58d66db0", "title" : "Operations Manager", "company" : "Amazon.com Services LLC", "industry" : "Fulfillment Operations Management, Fulfillment Center, fulfillment ops", "salary" : { "min" : 81900.0, "max" : 150100.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Dallas, Texas, USA", "locations" : [ "Dallas, Texas, USA" ], "timestamp" : "2026-06-16T03:59:29.343", "fingerprint" : "53a5db224b4b9b39f524e564a04a6c1fd07e5cdd8c9dfd53eec1adc5a572e544", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3100317/apply", "externalId" : "b2fefc35-5be2-415b-90dd-18d0a1f996d2", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dallas", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7762719,-96.7968559" } ], "locationText" : "Dallas, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceLevel" : "Manager", "coreResponsibilities" : "Manage and oversee daily operations, Develop and implement operational strategies, Monitor and analyze operational performance metrics, Ensure compliance with company policies and regulations, Manage resources and allocate staff effectively, Identify and implement process improvements, Collaborate with cross-functional teams, Manage vendor relationships and contracts, Oversee budget and financial performance, Resolve operational issues and challenges, Develop and maintain operational documentation, Train and mentor operational staff", "teamCollaboration" : "Cross-functional teams; External vendors; Senior leadership", "projectManagementSkills" : [ "Process improvement", "Resource planning" ], "communicationSkills" : "Reporting; Presentations", "documentationSkills" : "Process documentation", "innovationCreativity" : "Process improvement", "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "outcomesObjectives" : "Improve operational efficiency; Reduce operational costs; Enhance customer satisfaction; Ensure regulatory compliance", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Basic Qualifications: - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience - Experience managing a team of 2+ salaried employees and 70+ indirect employees - Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma. - Demonstrated problem solving skills and analytical skills - Excellent customer service skills, communication skills and interpersonal skills - Track record of meeting or exceeding department performance goals - A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field. - Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Operations Manager at Amazon.com Services LLC. Manage and oversee daily operations. Develop and implement operational strategies", "postedDate" : "2026-06-14T19:48:25.418", "createdAt" : "2026-06-14T19:48:25.418", "lastUpdated" : "2026-06-16T03:59:29.343", "ingestTimestamp" : "2026-06-14T19:48:25.418", "mongoId" : "68e6b1db70f0b99d58d66db0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3100317/apply", "salaryAnnualMin" : 81900, "salaryAnnualMax" : 150100, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Process improvement", "Resource planning" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 545.82086, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c755074d8ee00a0936ac4", "title" : "Implementation Sales Manager", "company" : "Standard Bots", "industry" : "Implementation", "salary" : { "min" : 110000.0, "max" : 150000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Philadelphia, PA", "locations" : [ "Philadelphia, PA" ], "timestamp" : "2026-06-15T07:26:03.530", "fingerprint" : "23ba6cd7c145b0986f4a7e4ec437649800e9d4ca84058d042b75d1b64eef3e45", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/standardbots/eb948ca5-306f-464b-83b7-607c06139a33/application", "externalId" : "eb948ca5-306f-464b-83b7-607c06139a33", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Philadelphia", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9527237,-75.1635262" } ], "locationText" : "Philadelphia, Pennsylvania, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Robotic cell architecture, Peripheral equipment, Robotic systems, PLC integration, Industrial protocols", "professionalSkills" : [ "Sales processes", "Revenue generation", "Deal closure", "Technical execution", "Business case development", "ROI model presentation", "Scope definition", "Budgetary estimates", "Proposal development", "Project timelines", "Customer expectations", "Customer liaison", "Change orders", "Scope creep identification", "Timeline risk identification", "Voice-of-customer feedback" ], "hardSkillsList" : [ "Sales", "Sales engineering", "Project management", "Technical discovery", "Integration proposals", "Budgetary estimates", "Turn-key proposals", "Process reviews", "Site Acceptance Testing", "Project management", "Automation engineering", "Investment justifications", "Project plans" ], "hardSkills" : [ { "name" : "Sales", "level" : "intermediate" }, { "name" : "Sales engineering", "level" : "intermediate" }, { "name" : "Project management", "level" : "intermediate" }, { "name" : "Technical discovery", "level" : "intermediate" }, { "name" : "Integration proposals", "level" : "intermediate" }, { "name" : "Budgetary estimates", "level" : "intermediate" }, { "name" : "Turn-key proposals", "level" : "intermediate" }, { "name" : "Process reviews", "level" : "intermediate" }, { "name" : "Site Acceptance Testing", "level" : "intermediate" }, { "name" : "Project management", "level" : "intermediate" }, { "name" : "Automation engineering", "level" : "intermediate" }, { "name" : "Investment justifications", "level" : "intermediate" }, { "name" : "Project plans", "level" : "intermediate" } ], "majorSkills" : "Sales, Technical execution, Project management, Customer relationships", "majorSkillsList" : [ "Sales", "Technical execution", "Project management", "Customer relationships" ], "coreResponsibilities" : "Partner with sales managers, Identify integration-heavy opportunities, Qualify integration-heavy opportunities, Lead technical discovery conversations, Understand process requirements, Understand process constraints, Understand success criteria, Develop scope-of-work documentation, Develop integration proposals, Develop budgetary estimates, Define integration solutions, Build turn-key proposals, Present turn-key proposals, Participate in customer site visits, Review processes, Validate scope assumptions, Serve as customer liaison, Manage project timelines, Manage project milestones, Manage change orders, Communicate timelines, Communicate milestones, Communicate change orders, Coordinate with automation engineers, Ensure communication between teams, Identify scope creep, Identify timeline risks, Identify customer satisfaction issues, Drive resolution, Ensure clean handoffs, Ensure documented handoffs, Maintain record of commitments, Maintain record of scope boundaries, Maintain record of acceptance criteria, Provide customer feedback", "teamCollaboration" : "Partner with sales managers; Collaborate with implementation team; Coordinate with engineers; Internal implementation team communication", "projectManagementSkills" : [ "Project management", "Timeline management", "Milestone management", "Change order management", "Scope creep management", "Risk management" ], "domainKnowledge" : "Industrial automation; Robotics; Capital equipment; Manufacturing integration; Robotic cell architecture; Peripheral equipment; Manufacturing processes; Automation engineering; Robotic systems; PLC integration; Industrial protocols; Machine tending; Palletizing; Welding automation; Assembly automation; OEE metrics; Cycle time analysis; Lean manufacturing; 5S; Kaizen; SMED", "domainList" : [ "industrial-automation", "robotics", "capital-equipment", "manufacturing-integration", "robotic-cell-architecture", "peripheral-equipment", "manufacturing-processes", "automation-engineering", "robotic-systems", "plc-integration", "industrial-protocols", "machine-tending", "palletizing", "welding-automation", "assembly-automation", "oee-metrics", "cycle-time-analysis", "lean-manufacturing", "5s", "kaizen", "smed" ], "domainSpecificKnowledge" : [ "Industrial automation", "Robotics", "Capital equipment", "Manufacturing integration", "Robotic cell architecture", "Peripheral equipment", "Manufacturing processes", "Automation engineering", "Robotic systems", "PLC integration", "Industrial protocols", "Machine tending", "Palletizing", "Welding automation", "Assembly automation", "OEE metrics", "Cycle time analysis", "Lean manufacturing", "5S", "Kaizen", "SMED" ], "toolProficiency" : [ "Salesforce", "CRM tools" ], "communicationSkills" : "Presenting ROI models; Presenting investment justifications; Presenting project plans", "problemSolvingSkills" : "Identify scope creep; Identify timeline risks; Identify customer satisfaction issues; Drive resolution", "specialRequirements" : "Regular travel to customer sites, On-site engagements", "qualificationsBasic" : "4-8 years technical sales, 4-8 years sales engineering, 4-8 years project management, Scoping complex integration projects, Selling complex integration projects, Scoping capital projects, Selling capital projects, Managing B2B customer relationships, Read and interpret drawings, Interpret I/O maps, Interpret integration specifications, Proficient in CRM tools, Proficient in project management platforms", "qualificationsPreferred" : "Experience with Universal Robots, Experience with Fanuc, Experience with KUKA, Experience with ABB, Background in machine tending, Background in palletizing, Background in welding automation, Background in assembly automation, Familiarity with OEE metrics, Familiarity with cycle time analysis, Familiarity with lean manufacturing, Experience estimating integration labor, Experience estimating BOM costs", "workSiteFlexibility" : "Onsite", "rawDescription" : "About Standard Bots Standard Bots is building the next generation of industrial robots -- hardware that's powerful, affordable, and designed to scale. We're the largest U.S. industrial robotics company by robots shipped, trusted by organizations ranging from independent machine shops to NASA and Lockheed Martin, and we're moving fast. This role is central to that growth. Note: This role is based in Philadelphia metro and requires regular travel to customer sites and on-site engagements. The Role We're looking for an Implementation Sales Manager to sit at the intersection of sales and technical execution. When our sales team uncovers an opportunity requiring a turn-key integration solution, you step in -- helping define the scope, build the business case, and co-own the close. Once the deal is won, you stay on as the customer's primary point of contact through project completion, managing requirements, timelines, and expectations all the way through Site Acceptance Testing. You understand both the customer's pain -- production bottlenecks, labor gaps, quality challenges -- and the technical realities of deploying a reliable robotic cell. You're equally comfortable walking a factory floor with an automation engineer and presenting an ROI model to a CFO. What You'll Do Integration Opportunity Support - Partner with regional sales managers to identify and qualify integration-heavy opportunities early in the sales cycle - Lead technical discovery conversations with customers to understand process requirements, constraints, and success criteria - Develop scope-of-work documentation, integration proposals, and budgetary estimates in collaboration with the implementation team Solution Scoping & Proposal Development - Work with the implementation team to define technically sound, profitable integration solutions - Build and present compelling turn-key proposals that clearly articulate scope, timeline, and pricing - Participate in customer site visits and process reviews to validate scope assumptions before deal close Customer Project Management - Serve as the primary customer liaison from contract award through Site Acceptance Testing - Manage and communicate project timelines, milestones, and change orders to both the customer and the internal implementation team - Coordinate closely with senior automation engineers to ensure tight communication between the engineering team and the customer - Proactively identify scope creep, timeline risks, and customer satisfaction issues -- then drive resolution Sales-to-Implementation Handoff - Ensure clean, well-documented handoffs from the sales process to the implementation team - Maintain a clear record of customer commitments, scope boundaries, and acceptance criteria throughout the project lifecycle - Provide voice-of-customer feedback to product and engineering teams to influence roadmap and offering development What We're Looking For - 4-8 years in a technical sales, sales engineering, or project management role within industrial automation, robotics, or capital equipment - Demonstrated experience scoping and selling complex integration or capital projects to manufacturing customers - Familiarity with robotic cell architecture, peripheral equipment (conveyors, grippers, vision, safety), and typical manufacturing integration challenges - Track record of managing B2B customer relationships through long, technical project cycles - Ability to read and interpret drawings, I/O maps, and integration specifications at a level sufficient to scope work and validate commitments - Working knowledge of robotic systems, PLC integration, and common industrial protocols - Proficient in CRM tools (Salesforce or equivalent) and project management platforms - Comfortable building and presenting ROI models, investment justifications, and project plans to operations and executive stakeholders - Strong commercial instincts -- you understand margin, risk, and what makes a deal good for Standard Bots - Organized and disciplined -- you track every open item, every commitment, every milestone Nice to Have - Experience with robotics platforms such as Universal Robots, Fanuc, KUKA, or ABB - Background in machine tending, palletizing, welding, or assembly automation applications - Familiarity with OEE metrics, cycle time analysis, and lean manufacturing principles (5S, Kaizen, SMED) - Experience estimating integration labor and BOM costs for turn-key solutions - Bachelor's degree in Engineering, Industrial Technology, Business, or equivalent practical experience Compensation and Benefits The base salary range for this role is $110,000 to $150,000, plus a performance-based sales bonus. We are open to a variety of seniority levels for this role and will build compensation packages that are commensurate with seniority and skill level. Base salary is just one part of the overall compensation at Standard Bots. All Full-Time Employees are eligible for Employee Stock Options. We also offer a package of benefits including paid time off, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.", "summaryDescription" : "Implementation Sales Manager at Standard Bots. Skills: Sales, Technical execution, Project management, Customer relationships. Partner with sales managers. Identify integration-heavy opportunities", "createdAt" : "2026-06-13T22:08:43.175", "lastUpdated" : "2026-06-15T07:26:03.530", "ingestTimestamp" : "2026-06-13T22:08:43.175", "mongoId" : "6a2c755074d8ee00a0936ac4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 110000, "salaryAnnualMax" : 150000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Sales", "Sales engineering", "Project management", "Technical discovery", "Integration proposals", "Budgetary estimates", "Turn-key proposals", "Process reviews", "Site Acceptance Testing", "Automation engineering", "Investment justifications", "Project plans", "Technical execution", "Customer relationships", "Sales processes", "Revenue generation", "Deal closure", "Business case development", "ROI model presentation", "Scope definition", "Proposal development", "Project timelines", "Customer expectations", "Customer liaison", "Change orders", "Scope creep identification", "Timeline risk identification", "Voice-of-customer feedback", "Timeline management", "Milestone management", "Change order management", "Scope creep management", "Risk management", "Industrial automation", "Robotics", "Capital equipment", "Manufacturing integration", "Robotic cell architecture", "Peripheral equipment", "Manufacturing processes", "Robotic systems", "PLC integration", "Industrial protocols", "Machine tending", "Palletizing", "Welding automation", "Assembly automation", "OEE metrics", "Cycle time analysis", "Lean manufacturing", "5S", "Kaizen", "SMED", "Salesforce", "CRM tools" ], "skillCount" : 55, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 542.96265, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c9fa774d8ee00a09a03a0", "title" : "Implementation Manager - EMEA", "company" : "Planhat", "industry" : "Deployment and Growth", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Implementation Manager in London, UK, adjusted for manager seniority and the SaaS industry." }, "location" : "London", "locations" : [ "London", "Stockholm" ], "timestamp" : "2026-06-15T12:30:22.421", "fingerprint" : "6f0680d41b2b957426f1890f1dc00a212d68d7effd31ce65ea1f0a69b71a0da6", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/planhat/355f1192-9e5c-4617-8f84-76ff5524b4e7/application", "externalId" : "355f1192-9e5c-4617-8f84-76ff5524b4e7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Project management", "Consulting", "Customer Success", "RevOps transformation" ], "hardSkillsList" : [ "System architecture", "Data flows" ], "hardSkills" : [ { "name" : "System architecture", "level" : "intermediate" }, { "name" : "Data flows", "level" : "intermediate" } ], "majorSkills" : "Customer relationships, Customer retention, Customer satisfaction, Value realization", "majorSkillsList" : [ "Customer relationships", "Customer retention", "Customer satisfaction", "Value realization" ], "coreResponsibilities" : "Lead enterprise implementations, Ensure timelines achieved, Ensure deliverables achieved, Ensure outcomes achieved, Be a product expert, Advise customers on leveraging Planhat, Consult strategically with executives, Consult strategically with functional leaders, Consult strategically with technical teams, Align platform configuration, Facilitate enablement sessions, Empower leaders, Empower admins, Empower end users, Champion change management, Guide organizations through process shifts, Guide organizations through communication shifts, Guide organizations through behavioral shifts, Collaborate cross-functionally, Ensure seamless customer experience", "teamCollaboration" : "Partner with customers; Work with Sales; Work with CS; Work with Product; Work with Support; Work with Enablement; Cross-functionally with Sales; Cross-functionally with CS; Cross-functionally with Product; Cross-functionally with Support; Cross-functionally with Enablement", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "SaaS ecosystems; CS ecosystems; CRM ecosystems; RevOps ecosystems; Customer insights; Revenue; Retention; Customer value", "domainList" : [ "saas-ecosystems", "cs-ecosystems", "crm-ecosystems", "revops-ecosystems", "customer-insights", "revenue", "retention", "customer-value" ], "domainSpecificKnowledge" : [ "SaaS ecosystems", "CS ecosystems", "CRM ecosystems", "RevOps ecosystems", "Customer insights", "Revenue", "Retention", "Customer value" ], "communicationSkills" : "Verbal communication; Written communication; Simplify complex; Executive sessions", "innovationCreativity" : "Design outcomes; Enable teams; Champion adoption", "problemSolvingSkills" : "Figure things out", "outcomesObjectives" : "Deliver implementations on time; Deliver clear outcomes; Be seen as trusted advisor; Grow into larger engagements; Take on broader responsibilities; Contribute to implementation methodology; Build templates; Build playbooks; Build frameworks; Raise standard for team; Drive measurable impact on revenue; Drive measurable impact on retention", "qualificationsBasic" : "Part consultant, Part project manager, Part coach, Customer-obsessed, Led complex software implementations, Technical savviness, Figure things out, Exceptional communicator, Organized, Structured, Meticulous with details, Build relationships easily, Facilitate workshops, Facilitate executive sessions, Juggling multiple customers, Business acumen", "qualificationsPreferred" : "Experience with SaaS platforms, CRM systems experience, CSP systems experience, Data integration experience, Data mapping experience, Change management frameworks experience, Prosci experience, Six Sigma experience, Consulting background, Customer Success background, RevOps transformation background", "rawDescription" : "COMPETENCIES You're part consultant, part project manager, part coach and 100% customer-obsessed. You've led complex software implementations, ideally in SaaS, CS, CRM, or RevOps ecosystems. You have the technical savviness to understand system architecture, integrations, and data flows and the tenacity to figure things out. You're an exceptional communicator, both verbally and in writing, able to simplify the complex and lead with confidence. You're organized, structured, meticulous with details, and never satisfied with good enough. That shows up in how you work: - You build relationships easily across org charts, from C-suite to system admins - You're comfortable facilitating workshops and executive sessions, both virtual and in-person - You bring strong project management skills and can juggle multiple customers, priorities, and timelines without missing a beat - You have the business acumen to understand revenue, retention, and customer value, and you know how to move the needle Bonus points if you have experience with SaaS platforms such as CRM or CSP systems, data integration and mapping, change management frameworks such as Prosci or Six Sigma, or a background in consulting, Customer Success, or RevOps transformation. TRAJECTORY We are one of the most versatile teams at Planhat. We partner with customers across industries and regions, working closely with Sales, CS, Product, Support, and Enablement to ensure every engagement drives value from day one. We don't just implement software, we design outcomes, enable teams, and champion adoption. Imagine: - Leading a multi-stakeholder kickoff with a global SaaS company to redefine how they manage customers through Planhat - Facilitating a workshop for a CS leadership team to map out key processes to drive revenue and retention, such as account planning, executive alignments, and expansion plays - Translating complex data architecture into an elegant customer insights dashboard that drives renewals and expansion In this role you will: - Lead enterprise implementations from kickoff to go-live, ensuring timelines, deliverables, and outcomes are achieved - Be a product expert and confidently advise customers on how to best leverage Planhat to meet their business goals - Consult strategically with customer executives, functional leaders, and technical teams to align platform configuration with business outcomes - Facilitate enablement sessions, both virtual and in-person, to empower leaders, admins, and end users - Champion change management by guiding organizations through the process, communication, and behavioral shifts required to make Planhat adoption stick - Collaborate cross-functionally with Sales, CS, Product, Support, and Enablement to ensure a seamless customer experience from presale to post-go-live DEFINITION OF SUCCESS Success in this role is about the measurable impact you leave on every customer engagement and the standard you set for the team around you. - You are continuously delivering implementations on time, with clear outcomes that customers can measure and build on - You are consistently seen as a trusted advisor by your customers, bridging the gap between their vision and what Planhat can deliver - You are growing into larger, more complex engagements and taking on broader responsibilities within the team - You are actively contributing to the implementation methodology, building templates, playbooks, and frameworks that raise the standard for the whole team - You are driving measurable impact on revenue and retention through the quality of your onboarding and adoption work", "summaryDescription" : "Implementation Manager - EMEA at Planhat. Skills: Customer relationships, Customer retention, Customer satisfaction, Value realization. Lead enterprise implementations. Ensure timelines achieved", "createdAt" : "2026-06-13T21:36:59.899", "lastUpdated" : "2026-06-15T12:30:22.421", "ingestTimestamp" : "2026-06-13T21:36:59.899", "mongoId" : "6a2c9fa774d8ee00a09a03a0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "System architecture", "Data flows", "Customer relationships", "Customer retention", "Customer satisfaction", "Value realization", "Project management", "Consulting", "Customer Success", "RevOps transformation", "SaaS ecosystems", "CS ecosystems", "CRM ecosystems", "RevOps ecosystems", "Customer insights", "Revenue", "Retention", "Customer value" ], "skillCount" : 18, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 542.8531, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7e9f74d8ee00a0953030", "title" : "Implementation Manager, Spanish Speaking", "company" : "Payhawk", "industry" : "FinTech", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Implementation Manager in Barcelona, Spain, with adjustments for the FinTech industry and a full-time, onsite role." }, "location" : "Barcelona", "locations" : [ "Barcelona", "Sofia" ], "timestamp" : "2026-06-16T03:16:13.287", "fingerprint" : "26101213d04b93509bcb6524591cdb318cf8cba2626a4ae14d0a46548c8ae412", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/payhawkio/jobs/4895287101", "externalId" : "4895287101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Barcelona", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "41.3825802,2.1770730" } ], "locationText" : "Barcelona, Spain", "experienceMinYears" : 2, "experienceLevel" : "Manager", "professionalSkills" : [ "Account management", "Client relationship management", "Onboarding", "Training", "Technical support" ], "hardSkillsList" : [ "Customer retention", "Customer satisfaction", "Value realization" ], "hardSkills" : [ { "name" : "Customer retention", "level" : "intermediate" }, { "name" : "Customer satisfaction", "level" : "intermediate" }, { "name" : "Value realization", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Account Management, SaaS", "majorSkillsList" : [ "Customer Success", "Account Management", "SaaS" ], "coreResponsibilities" : "Manage a portfolio of clients, Drive customer adoption and value realization, Ensure high levels of customer satisfaction, Identify and mitigate churn risks, Conduct regular business reviews, Onboard new customers, Provide training and support, Act as a liaison between customers and internal", "teamCollaboration" : "Sales team; Product team; Engineering team", "domainKnowledge" : "Financial software; SaaS business models", "domainList" : [ "financial-software", "saas-business-models" ], "domainSpecificKnowledge" : [ "Financial software", "SaaS business models" ], "toolProficiency" : [ "CRM software", "Financial software" ], "communicationSkills" : "Client communication; Internal communication", "outcomesObjectives" : "Increase customer retention; Improve customer satisfaction; Drive product adoption; Maximize customer lifetime value", "qualificationsBasic" : "5+ years in customer-facing roles, 2+ years in SaaS, Experience managing a portfolio, Experience with financial software", "qualificationsPreferred" : "Experience in FinTech, Experience with financial reporting tools, Experience with CRM software", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Company Mission Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale. The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures. Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work. The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too. We’re changing the world of payments, and we’re looking for an exceptional team to help us. About the role At Payhawk, our Implementation Managers (IMs) play a critical role in driving customer adoption and delivering value to our clients throughout their lifecycle. As part of our Customer Success Organization, Implementation Managers are not only responsible for onboarding and technical setup but also for ensuring that customers extract maximum value from Payhawk. By combining a deep understanding of Payhawk’s platform with insights into customer processes, IMs proactively optimize accounts, enhance product adoption, and contribute to customer success. Responsibilities Customer Onboarding and Implementation: Lead the onboarding process for new customers by understanding their needs, configuring their Payhawk accounts, and delivering tailored training sessions. Develop and execute customized project plans for each client, ensuring a smooth and timely implementation process in line with SLAs while managing different external and internal stakeholders. Ensure new customers quickly realize the value of Payhawk by maximizing adoption during the initial implementation phase and aligning the setup with their business needs. Driving Customer Adoption Use product data and insights to identify opportunities for optimizing customer setups and use cases, ensuring customers continuously derive increasing value from Payhawk. Assist customers in scaling their Payhawk usage as their businesses grow or their needs evolve. Provide expert guidance and support when customers need to adjust their setup or adopt new functionalities. Customer Success and Retention: Act as a trusted advisor to customers, helping them align Payhawk’s capabilities with their internal processes to achieve their desired outcomes. Contribute to customer retention by ensuring high contract utilization, product adoption, and overall satisfaction. Continuous Improvement: Gather customer feedback on potential product improvements and new feature requests, and share these insights with the Product teams. Identify and propose process improvements to enhance the onboarding and adoption experience. Collaboration and Knowledge Sharing: Partner with Account Executives to hand off qualified upsell opportunities identified during customer interactions. Work closely with cross-functional teams to ensure alignment and deliver maximum value to customers. Requirements 2+ year as Customer Success Specialist/Project Manager in a high growth SaaS environment or recent graduate with a relevant degree Tech savvy with an ability to fully understand our software You have Native/Near native level of Spanish Excellent verbal and written communication skills with demonstrated ability to explain complex concepts in a concrete and understandable way Excellent organisation skills and detail oriented Fast learner and capable to keep up with a fast growing environment Ability to prioritise and multitask with clients and colleagues Experience in the fintech industry is preferred Company Benefits 30 days holiday paid leave A week exchange policy to another Payhawk office (London, Berlin, Barcelona, Amsterdam, Paris) ClassPass card fully funded by us Regular team-wide events 150EUR of monthly commuting allowance Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.", "summaryDescription" : "Implementation Manager, Spanish Speaking at Payhawk. Skills: Customer Success, Account Management, SaaS. Manage a portfolio of clients. Drive customer adoption and value realization", "postedDate" : "2026-06-14T19:11:37.153", "createdAt" : "2026-06-14T19:11:37.153", "lastUpdated" : "2026-06-16T03:16:13.287", "ingestTimestamp" : "2026-06-14T19:11:37.153", "mongoId" : "6a2c7e9f74d8ee00a0953030", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Customer retention", "Customer satisfaction", "Value realization", "Customer Success", "Account Management", "SaaS", "Account management", "Client relationship management", "Onboarding", "Training", "Technical support", "Financial software", "SaaS business models", "CRM software" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 537.8369, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.97 }, { "id" : "6a308f3ff292fd229c0a9451", "title" : "Head of Industry Marketing", "company" : "Decagon", "industry" : "Marketing", "salary" : { "min" : 195000.0, "max" : 235000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "timestamp" : "2026-06-16T12:58:20.049", "fingerprint" : "5e0e52b42c2c78eba7e0c45f94c0a61a4b223e40b805bde85695e5b762745779", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Decagon/f830c1c7-1b69-4b52-acd5-b28e03f65a68/application", "externalId" : "f830c1c7-1b69-4b52-acd5-b28e03f65a68", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Messaging strategy", "Go-to-market strategy", "Sales enablement" ], "majorSkills" : "Industry marketing, Go-to-market strategy, Messaging and positioning", "majorSkillsList" : [ "Industry marketing", "Go-to-market strategy", "Messaging and positioning" ], "coreResponsibilities" : "Define go-to-market strategy, Develop ICP definitions, Develop buyer personas, Develop key use cases, Develop competitive positioning, Craft core narrative, Develop value propositions, Build sales enablement assets, Build sales enablement plays, Plan vertical programs, Translate product capabilities, Ensure field feedback loops", "teamCollaboration" : "Partner with Sales; Partner with Product; Partner with Growth; Partner with Agent Product; Connect Product and Sales", "domainKnowledge" : "Conversational AI; Customer experience", "domainList" : [ "conversational-ai", "customer-experience" ], "domainSpecificKnowledge" : [ "Conversational AI", "Customer experience" ], "outcomesObjectives" : "Turn strategy into pipeline; Turn strategy into revenue", "qualificationsBasic" : "10+ years product marketing, Owned vertical GTM strategy, Worked with enterprise sales", "qualificationsPreferred" : "Marketing to regulated industries, Launching new vertical motions, Familiarity with AI/CX landscape, Building analyst/press relationships", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon is looking for a Head of Industry Marketing to own our go-to-market strategy across our core verticals. You'll define how Decagon is positioned, messaged, and sold into each industry, and partner closely with Sales, Product, Agent Product, and Growth to turn that strategy into pipeline and revenue. In this role, you will - Customer and market intelligence: Stay close to customers, prospects, analysts, and the competitive landscape in each vertical. Surface insights that sharpen positioning and inform product direction. - Vertical GTM strategy: Define and own the go-to-market strategy for Decagon's priority industries. Develop ICP definitions, buyer personas, key use cases, and competitive positioning for each vertical. - Messaging and positioning: Craft the core narrative for how Decagon wins in each industry. Develop differentiated value propositions grounded in real buyer pain, vertical-specific proof points, and Decagon's technical moat. Own the messaging hierarchy from category level down to persona level. - Sales enablement: Build the assets and plays that help the sales teams win: battlecards, industry primers, objection handling, discovery question frameworks, and deal-stage content. Measure what actually gets used and improves conversion. - Launch and campaign strategy: Partner with Growth to plan how vertical programs come to market, from ABM campaigns and field events to customer stories and analyst moments. - Cross-functional alignment: Serve as the connective tissue between Product and Sales for your industries. Ensure that new product capabilities get translated into vertical-specific value quickly, and that field feedback loops back into roadmap and messaging. Your background looks something like this - 10+ years of experience in product marketing or industry/solutions marketing, ideally at a B2B SaaS company. - You've owned a vertical or segment GTM strategy, not just executed campaigns within someone else's framework. - You're a strong messaging strategist who knows how to develop a point of view, translate it into crisp narratives, and pressure-test it with buyers and sellers. - You've worked closely with enterprise sales teams and understand what it takes to influence a complex, multi-stakeholder deal. - You think in positioning before you think in deliverables. You ask \"why does this matter to the buyer?\" before \"what should this say?\" - You're comfortable with ambiguity and can define the structure others will execute against. Even better if you have - Experience marketing to complex, regulated industries. - A track record launching new vertical motions from scratch, not just inheriting a playbook. - Familiarity with the AI or CX technology landscape and the ability to credibly engage with technical and non-technical stakeholders alike. - Experience building analyst and press relationships within a specific industry. Benefits We proudly offer the following benefits for our full-time employees: - Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave) - Medical, Dental, and Vision benefits for you and your family - Life Insurance and Disability Benefits - Retirement Plan (e.g., 401K, pension) - Parental Leave - Fertility and family building benefits through Carrot - Daily lunches and snacks in the office to keep you at your best These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.", "summaryDescription" : "Head of Industry Marketing at Decagon. Skills: Industry marketing, Go-to-market strategy, Messaging and positioning. Define go-to-market strategy. Develop ICP definitions", "createdAt" : "2026-06-16T02:00:27.907", "lastUpdated" : "2026-06-16T12:58:20.049", "ingestTimestamp" : "2026-06-16T02:00:27.907", "mongoId" : "6a308f3ff292fd229c0a9451", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 195000, "salaryAnnualMax" : 235000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Industry marketing", "Go-to-market strategy", "Messaging and positioning", "Messaging strategy", "Sales enablement", "Conversational AI", "Customer experience" ], "skillCount" : 7, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "_score" : 537.7052, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2c92e274d8ee00a0986c52", "title" : "Implementation Consultant", "company" : "Verra Mobility", "location" : "IN_Indianapolis_HQ", "locations" : [ "IN_Indianapolis_HQ" ], "certifications" : [ ], "timestamp" : "2026-06-15T10:29:31.668", "fingerprint" : "0da1e1e647f54d2d92947ffee813eab080b1f77f039c75cb5f851b7dde5f01ca", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/verramobility/jobs/4688706006", "externalId" : "4688706006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Indianapolis", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Indianapolis, Indiana, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Oracle SQL, relational databases", "professionalSkills" : [ "Knowledge of parking industry is preferred." ], "hardSkillsList" : [ "valid driver’s license" ], "softSkillsList" : [ "accountability, ethical behavior, good judgment, courageous, collaboration, value differences, think and act globally, foster an engaging work environment, recognize and develop others" ], "hardSkills" : [ { "name" : "valid driver’s license", "level" : "intermediate" } ], "softSkills" : [ { "name" : "accountability, ethical behavior, good judgment, courageous, collaboration, value differences, think and act globally, foster an engaging work environment, recognize and develop others" } ], "majorSkills" : "system integration, project management, technical expertise, customer satisfaction, software implementation", "majorSkillsList" : [ "system integration, project management, technical expertise, customer satisfaction, software implementation" ], "coreResponsibilities" : "Leads the integration of T2’s products into customer operations, advising customers on the creation, design, specification, testing, and implementation of T2’s products and capabilities. Serves as the primary point of contact for the customer on the business functionality of the product during implementation. Leads staff in the preparation and maintenance of business and functional specifications for new or modified business systems. Gathers detailed information on the customer’s parking operations, procedures, and technology infrastructure to recommend the best system configuration options. Oversees change control activities to implement customer projects into production. Provides installation support and training related to the software for both management and staff.", "teamCollaboration" : "Works with internal project management, sales, and technical teams to ensure product meets customer needs. Directs the activities of cross-functional departments during planning, testing, problem solving, and implementation or products and services. Consults and coordinates with customers and developers to design and develop automated business systems. Coordinates information systems installations, moves, or changes by involving multiple T2 and customer groups. Assists and participates in annual and/or regional user group conferences and trade shows.", "projectManagementSkills" : [ "project planning", "project management", "organizational skills" ], "toolProficiency" : [ "Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Crystal Reports" ], "communicationSkills" : "written; oral", "documentationSkills" : "business specifications; functional specifications; project operational designs; process flows; product documentation", "continuousLearning" : "Detailed knowledge of T2’s software products, services, and processes (current and new) is required which can be obtained through training, practice, reading, and dedication to gain such knowledge. Demonstrated ability to learn and implement new software systems.", "innovationCreativity" : "Cultivate innovation.", "problemSolvingSkills" : "system design; technical consultation; problem management", "specialRequirements" : "Ability to travel at least 50% of the time. Must have a valid driver’s license.", "outcomesObjectives" : "We focus on high performance and drive toward breakthrough outcomes.", "qualificationsBasic" : "A bachelor's degree in business, computer science / technology or related and three (3) to five (5) years related or an equivalent combination of education and experience. Advanced experience and knowledge of a technical nature required. Advanced experience and knowledge in project management and organizational skills required. Ability to travel at least 50% of the time. Detailed knowledge of T2’s software products, services, and processes (current and new) is required. Advanced knowledge of various software products including: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook. Demonstrated ability to learn and implement new software systems. Knowledge of relational databases. Communication skills, both written and oral. Ability to be detail and task oriented and highly organized. Ability to work in a remote environment with little to no supervision. Ability to read, analyze, and interpret general business, professional, and technical documents. Ability to write presentations, reports, proposals, and correspondence. Ability to effectively present information and respond to questions from prospects, customers, management, and staff. Ability to solve practical problems and deal with a variety of variables. Ability to prioritize tasks and tactfully negotiate priority with end users. Ability to work under deadline pressure and extra hours if needed. Ability to work effectively independently.", "qualificationsPreferred" : "Experience in providing technical training experience preferred. Experience in software implementation preferred. Basic knowledge of Oracle SQL is preferred. Basic knowledge of Crystal Reports is preferred. Knowledge of parking industry is preferred.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Position Overview The Implementation Consultant leads the integration of T2’s products into customer operations. This position advises customers on the creation, design, specification, testing, and implementation of T2’s products and capabilities. Works with internal project management, sales, and technical teams to ensure product meets customer needs. Essential Responsibilities · Serves as the primary point of contact for the customer on the business functionality of the product during implementation. Provides technical expertise in identifying, evaluating, and developing systems and procedures. Reviews and analyzes customer business and operations including workflow, decision process, and business objectives. Ensure customer satisfaction during and after the implementation. · Leads staff in the preparation and maintenance of business and functional specifications for new or modified business systems to reflect customer business requirements. Reviews and / or develop project operational designs and specifications. · Meets with sales and customer contacts to interpret the customer’s business and technical requirements. Gathers detailed information on the customer’s parking operations, procedures, and technology infrastructure to recommend the best system configuration options. Advise customer and T2 staff in the resolution of technical or complicated issues associated with implementing T2 accounts. · Ensures completion of appropriate documentation during sales opportunity review process to drive project success. · Leads the project planning and implementation process for systems integration. Directs the activities of cross-functional departments during planning, testing, problem solving, and implementation or products and services. Consults and coordinates with customers and developers to design and develop automated business systems. · Coordinates information systems installations, moves, or changes by involving multiple T2 and customer groups to work towards specific project completion dates. · Takes a leadership role in providing technical consultation and assists customers with the development and implementation of T2’s solutions. · Oversees change control activities to implement customer projects into production. Identifies and resolves systems problems prior to production implementation. Develops internal and external documentation for product implementation and production, including process flows and procedures. Diagnoses functional problems, determines corrective action, and implements corrections with problem management framework. · Provides installation support and training related to the software for both management and staff. Training services involve providing classes for groups up to fifteen people and one-on-one training as needed. · Manages multiple system installations and projects simultaneously. · Assists with analyzing external information systems in terms of database structure and data import/export capability in order to provide data conversion program specifications and external system interface plans. · Assists and participates in annual and/or regional user group conferences and trade shows by conducting breakout sessions, assisting other presenters as in-class moderator, and meeting with customers to provide technical guidance. · Assists and participates in the review and development of product documentation. · Assists and participates in product testing and “bug” research and isolation. · Gathers and provides input for functional product enhancements. Qualification To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · A bachelor's degree in business, computer science / technology or related field; and three (3) to five (5) years related experience; or an equivalent combination of education and experience. · Advanced experience and knowledge of a technical nature required. · Advanced experience and knowledge in project management and organizational skills required. · Experience in providing technical training experience preferred. · Experience in software implementation preferred. · Ability to travel at least 50% of the time Knowledge, Skills, and Abilities · Detailed knowledge of T2’s software products, services, and processes (current and new) is required which can be obtained through training, practice, reading, and dedication to gain such knowledge. · Advanced knowledge of various software products including: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook. · Demonstrated ability to learn and implement new software systems. · Knowledge of relational databases. · Basic knowledge of Oracle SQL is preferred. · Basic knowledge of Crystal Reports is preferred. · Knowledge of parking industry is preferred. · Strong communication skills, both written and oral. · Ability to be detail and task oriented and highly organized. · Ability to work in a remote environment with little to no supervision. · Ability to read, analyze, and interpret general business, professional, and technical documents. · Ability to write presentations, reports, proposals, and correspondence. · Ability to effectively present information and respond to questions from prospects, customers, management, and staff. · Ability to solve practical problems and deal with a variety of variables. · Ability to prioritize tasks and tactfully negotiate priority with end users. · Ability to work under deadline pressure and extra hours if needed. · Ability to work effectively independently. Certificates, Licenses, Registrations · Must have a valid driver’s license Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .", "summaryDescription" : "Implementation Consultant at Verra Mobility. Skills: system integration, project management, technical expertise, customer satisfaction, software implementation. Leads the integration of T2’s products into customer operations, advising customers on the creation, design, specification, testing, and implementation of T2’s products and capabilities. Serves as the primary point of contact for the customer on the business functionality of the product during implementation. Leads staff in the preparat", "postedDate" : "2026-06-14T20:58:28.114", "createdAt" : "2026-06-14T20:58:28.114", "lastUpdated" : "2026-06-15T10:29:31.668", "ingestTimestamp" : "2026-06-14T20:58:28.114", "mongoId" : "6a2c92e274d8ee00a0986c52", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "valid driver’s license", "accountability, ethical behavior, good judgment, courageous, collaboration, value differences, think and act globally, foster an engaging work environment, recognize and develop others", "system integration, project management, technical expertise, customer satisfaction, software implementation", "Knowledge of parking industry is preferred.", "project planning", "project management", "organizational skills", "Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Crystal Reports" ], "skillCount" : 8, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 528.7324, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30754ff292fd229c00e976", "title" : "Operations Manager", "company" : "Amazon.com Services LLC", "industry" : "Fulfillment Operations Management, Fulfillment Center, fulfillment ops", "salary" : { "min" : 91000.0, "max" : 136500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Tallahassee, Florida, USA", "locations" : [ "Tallahassee, Florida, USA" ], "timestamp" : "2026-06-16T11:29:23.247", "fingerprint" : "4a4dd1b1d5bb45f2c2b0e4b8a56191af45cdbf45a8694368a34acb8bfbe47c6a", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10442919/apply", "externalId" : "1d44721c-27db-43de-9e4a-edfc509bbf17", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tallahassee", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.4380832,-84.2809332" } ], "locationText" : "Tallahassee, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceLevel" : "Manager", "coreResponsibilities" : "Manage operations, Oversee daily activities, Ensure operational efficiency, Coordinate with cross-functional teams, Manage vendor relationships, Track operational metrics, Plan resource allocation, Implement process improvements", "teamCollaboration" : "Cross-functional teams; Vendor management; Stakeholder management", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Basic Qualifications: - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications: - 1+ years of performance metrics, process improvement or lean techniques experience - Experience managing a team of 2+ salaried employees and 70+ indirect employees - Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma. - Demonstrated problem solving skills and analytical skills - Excellent customer service skills, communication skills and interpersonal skills - Track record of meeting or exceeding department performance goals - A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field. - Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, FL, Tallahassee - 91,000.00 - 136,500.00 USD annually", "summaryDescription" : "Operations Manager at Amazon.com Services LLC. Manage operations. Oversee daily activities", "postedDate" : "2026-06-16T01:54:06.456", "createdAt" : "2026-06-16T01:54:06.456", "lastUpdated" : "2026-06-16T11:29:23.247", "ingestTimestamp" : "2026-06-16T01:54:06.456", "mongoId" : "6a30754ff292fd229c00e976", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10442919/apply", "salaryAnnualMin" : 91000, "salaryAnnualMax" : 136500, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 527.7773, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.98 }, { "id" : "6a30562bf292fd229cf25952", "title" : "Implementation Engineer", "company" : "Molecule Software", "industry" : "Customer Success", "salary" : { "min" : 140000.0, "max" : 210000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Implementation Engineer in the FinTech industry in Poland, adjusted for company size and industry." }, "location" : "poland", "locations" : [ "poland" ], "timestamp" : "2026-06-16T10:06:06.021", "fingerprint" : "e806d622e2b9c2f85b62698ca688318f4d7e9c5c0a922a7d41f0617d5c517f30", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/molecule-software/14f2d8ec-450f-40e7-974d-7b7b6a22ec33/application", "externalId" : "14f2d8ec-450f-40e7-974d-7b7b6a22ec33", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Poland", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Poland", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL", "professionalSkills" : [ "Data validation", "Data transformation", "Reconciliations", "Unit testing", "Data migration" ], "hardSkillsList" : [ "ETRM platform", "CTRM platform" ], "hardSkills" : [ { "name" : "ETRM platform", "level" : "intermediate" }, { "name" : "CTRM platform", "level" : "intermediate" } ], "majorSkills" : "ETRM implementation, Data validation, SQL", "majorSkillsList" : [ "ETRM implementation", "Data validation", "SQL" ], "coreResponsibilities" : "Configure Molecule environments, Load data, Validate data, Execute testing, Investigate technical issues, Resolve technical issues, Configure complex instrument types, Load reference data, Load historical trades, Load market pricing, Load settlement data, Execute reconciliations, Support BAs through client review, Resolve support tickets, Investigate configuration errors, Investigate data issues, Investigate valuation discrepancies, Investigate settlement anomalies, Perform BigBang data migration, Validate BigBang data migration", "teamCollaboration" : "Work with BAs; Work with Solution Architects; Work with Technical Team Manager", "domainKnowledge" : "Energy trading; Commodities trading; Financial services; Physical trading; Financial trading; Trade lifecycles; Post-trade processes; Energy market concepts; Forward curves; MTM valuation; P&L attribution; Settlement; Instrument types; Power trading; Natural gas trading; Financial instruments; Structured contracts; Tiered pricing; Ratcheted pricing; Reference data; Historical trades; Market pricing; Settlement data; Configuration errors; Data issues; Valuation discrepancies; Settlement anomalies; Data migration", "domainList" : [ "energy-trading", "commodities-trading", "financial-services", "physical-trading", "financial-trading", "trade-lifecycles", "post-trade-processes", "energy-market-concepts", "forward-curves", "mtm-valuation", "p-l-attribution", "settlement", "instrument-types", "power-trading", "natural-gas-trading", "financial-instruments", "structured-contracts", "tiered-pricing", "ratcheted-pricing", "reference-data", "historical-trades", "market-pricing", "settlement-data", "configuration-errors", "data-issues", "valuation-discrepancies", "settlement-anomalies", "data-migration" ], "domainSpecificKnowledge" : [ "Energy trading", "Commodities trading", "Financial services", "Physical trading", "Financial trading", "Trade lifecycles", "Post-trade processes", "Energy market concepts", "Forward curves", "MTM valuation", "P&L attribution", "Settlement", "Instrument types", "Power trading", "Natural gas trading", "Financial instruments", "Structured contracts", "Tiered pricing", "Ratcheted pricing", "Reference data", "Historical trades", "Market pricing", "Settlement data", "Configuration errors", "Data issues", "Valuation discrepancies", "Settlement anomalies", "Data migration" ], "communicationSkills" : "Written English", "documentationSkills" : "Documentation", "problemSolvingSkills" : "Troubleshooting", "qualificationsBasic" : "Background in energy, commodities, or financial services, Working understanding of physical and financial trading, Working understanding of trade lifecycles, Working understanding of post-trade processes, Hands-on experience with an ETRM or CTRM platform, SQL querying, SQL validating, SQL transforming trade data, SQL transforming position data, SQL transforming market data, SQL transforming reference data, Familiarity with energy market concepts, Experience working from structured specification documents, Clear instinct to raise blockers early, Written English for documentation, Written English for async communication", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Molecule Software | Poland (Office) Molecule is a modern ETRM platform built for energy trading companies across power, natural gas, renewables, and financial commodities. We're looking for an Implementation Engineer to join our Poland-based technical team and take ownership of the build work at the core of every client implementation. THE ROLE Working from requirements and solution plans produced by Implementation BAs and Solution Architects, you'll configure Molecule environments, load and validate data, and execute the testing that takes a client from signed design to live system. You'll also carry support responsibilities for live clients, investigating and resolving technical issues across configuration, data, and platform behaviour. This is a back-office, internally-facing role — you'll work closely with BAs, Solution Architects, and the Technical Team Manager in a structured, documentation-driven delivery environment. WHAT YOU'LL WORK ON • Configuring Molecule across complex instrument types: power (OTC, PPAs, GoOs, exchange-traded), natural gas (physical and financial), financial instruments (FTRs, RECs, RGGIs, options, swaps), and structured contracts with tiered or ratcheted pricing • Loading and validating reference data, historical trades, market pricing, and settlement data • Executing reconciliations and unit testing before UAT; supporting BAs through client review • Investigating and resolving support tickets covering configuration errors, data issues, valuation discrepancies, and settlement anomalies • BigBang data migration and validation WHAT WE'RE LOOKING FOR • Background in energy, commodities, or financial services — a working understanding of physical and financial trading, trade lifecycles, and post-trade processes is required • Hands-on experience with an ETRM or CTRM platform is essential • Strong SQL: querying, validating, and transforming trade, position, market data, and reference data • Familiarity with energy market concepts: forward curves, MTM valuation, P&L attribution, settlement • Experience working from structured specification documents with a clear instinct to raise blockers early • Strong written English for documentation and async communication", "summaryDescription" : "Implementation Engineer at Molecule Software. 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