Talkiatry
Healthcare
Sr.Manager,ClinicalPlatforms
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optimal for Manager candidates.
“Sr. Manager, Clinical Platforms at Talkiatry. Skills: Clinical platforms, Process optimization, Workflow redesign. Diagnose where operations break. Diagnose where workflows break”
What You'll Achieve.
Improve patient outcomes; Improve provider productivity; Improve unit economics; Reduce friction; Make clinicians faster; Make clinicians more accurate; Make clinicians less burdened; Drive adoption; Produce leading indicators
Industry & Context.
Analytical; Systems thinking; Root cause analysis
What They're Looking For.
Must Have
4 to 6+ years operations, 4 to 6+ years strategic programs, 4 to 6+ years product management, 4 to 6+ years product operations, Collaboration with technical partners, Experience working with engineering teams, Experience working with clinical informatics, Experience working with data teams, Empathy for providers, Empathy for clinical teams, Understanding provider workflows, Understanding documentation processes, Understanding realities of clinical practice, Systems thinking, High Tech Fluency, Comfortable adopting new tools, Leveraging AI, Leveraging automation, Leveraging low code tools, Experience leading system enablement, Experience leading platform governance, Experience leading enterprise tooling, Self-starter, Builder mindset, Experience creating tech-enabled solutions, Experience scaling tech-enabled solutions, Managing complex implementations
Nice to Have
Behavioral health experience, Digital health experience, Multi-specialty outpatient settings experience, Experience evaluating AI-driven clinical tools, Experience implementing AI-driven clinical tools, High-growth startup experience, Consulting experience, Health tech experience
What You'll Do.
Diagnose where operations break
Diagnose where workflows break
Translate friction into problem statements
Pick high-impact bets
Design EHR-enabled solutions
Build EHR-enabled solutions
Evaluate external vendors
Integrate external vendors
Evaluate automation platforms
Integrate automation platforms
Run initiatives from 0 to 1
Run initiatives from 1 to scale
Scope cross-functional programs
Prioritize cross-functional programs
Build cross-functional programs
Test cross-functional programs
Roll out cross-functional programs
Drive change management
Define success metrics
Iterate on underdelivery
How You'll Work.
Team & Collaboration
Clinical leadership; Operations teams; Product teams; Engineering teams; Clinical informatics; Data teams; Clinical teams; Operational teams
Process & Methodology
Program management
Full Job Description
The patient visit is our most critical moment of truth. How clinicians document, how decision support fires, how intake routes, and how follow-ups get scheduled - each of those directly impacts patient outcomes, provider productivity, and unit economics at the same time. We want our EHRs to operate as high-performance clinical platforms, not just systems of record (i.e., just part of doing business) As Sr. Manager, Clinical Platforms, you will own and optimize some of the most important decisions shaping that experience. You'll find where friction is costing us in outcomes, provider time, or revenue cycle. You'll design the tooling and workflow changes to fix it. And you'll drive adoption across the practice. This is a high-leverage seat. The work you ship will be felt by 1,000+ clinicians across the country, often within the quarter you launch it. You'll partner closely with clinical leadership, operations, and product and engineering, reporting to the VP, Operational Programs. This role is ideal for someone who's deeply analytical, loves building, thrives in ambiguity, and wants ownership over work that compounds. ABOUT TALKIATRY Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care. Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, ev
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