ImplementationLead

WHY UNITI Real estate is the world's largest asset class — $393 trillion globally, bigger than all stocks, bonds, and gold combined. Over $1 trillion a year, globally, goes to the teams running properties — leasing, maintenance, collections, accounting, marketing, HR, asset management. Same bundle of tasks at every property, every day, across every vertical. The surface looks different across office, multifamily, senior living, self-storage, affordable housing, student housing, coworking, hospitality. The work underneath is the same. Today that work is stuck in tickets, phone queues, and a dozen disconnected tools. Real estate has been waiting for an execution layer. Uniti is building it — the system of action for real estate. AI agents for every front- and back-office workflow, operating across voice, email, SMS, WhatsApp, and chat. One horizontal layer, every vertical. Work gets done faster, around the clock. The humans on our customers' teams get to focus on the parts of the job that actually need them. On the back of 6x YoY growth, we raised our Series A and are tripling headcount this year. As our Implementation Team Lead, you build and lead the team that turns every signed contract into a live, working agent. WHAT YOU HAVE - 4+ years in Implementation, Solutions Architecture, Forward Deployed Engineering, or Customer-facing Engineering at a B2B SaaS or AI company, with at least 2 years managing a team of ICs in one of those functions. - A track record of building or rebuilding an implementation or solutions architecture function at a Series A–C company. You've hired the team, set the bar, and shipped the playbook — not just executed against one you inherited. - Strong technical fluency — prompts, integrations, APIs, webhooks, basic SQL, JSON. You can debug a misbehaving integration alongside an IM, not just supervise. - Strong project management instincts. You hold a 12-step implementation in your head, see where it's about to slip, and pull the right lever be