{ "count" : 122140, "data" : [ { "id" : "6a30562bf292fd229cf25956", "title" : "Technical Team Manager", "company" : "Molecule Software", "industry" : "Customer Success", "salary" : { "min" : 160000.0, "max" : 240000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager-level Technical Team Manager in the SaaS industry in Poland, adjusted for company size and industry." }, "location" : "poland", "locations" : [ "poland" ], "timestamp" : "2026-06-16T11:20:19.971", "fingerprint" : "8b3d2dd7472883b9e9f797023a1b3b87a2069c2eec5d6a18fc6b65d2162a2ffd", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/molecule-software/a2f8802c-3670-49e2-9061-bf901217fbf3/application", "externalId" : "a2f8802c-3670-49e2-9061-bf901217fbf3", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Poland", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Poland", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "SQL", "professionalSkills" : [ "Resource allocation", "Continuous improvement" ], "hardSkillsList" : [ "Data validation" ], "hardSkills" : [ { "name" : "Data validation", "level" : "intermediate" } ], "majorSkills" : "ETRM/CTRM, Team management, Technical delivery", "majorSkillsList" : [ "ETRM/CTRM", "Team management", "Technical delivery" ], "coreResponsibilities" : "Manage implementation engineers, Mentor implementation engineers, Develop implementation engineers, Own quality of build team outputs, Own timeliness of build team outputs, Manage ETRM configuration, Manage data loading, Manage testing, Manage reconciliation, Manage support work, Define operating model between BAs and technical team, Maintain operating model between BAs and technical team, Allocate resources across implementations, Allocate resources across support queues, Drive continuous improvement, Turn recurring issues into structural fixes, Report on team throughput, Report on implementation status", "teamCollaboration" : "Client relationships; Build team execution", "projectManagementSkills" : [ "Workload management", "Standards management", "Development management" ], "domainKnowledge" : "Energy trading; Power commodities; Gas commodities; Renewables commodities; Financial commodities; Physical trading; Financial trading; Post-trade processes; ETRM; CTRM", "domainList" : [ "energy-trading", "power-commodities", "gas-commodities", "renewables-commodities", "financial-commodities", "physical-trading", "financial-trading", "post-trade-processes", "etrm", "ctrm" ], "domainSpecificKnowledge" : [ "Energy trading", "Power commodities", "Gas commodities", "Renewables commodities", "Financial commodities", "Physical trading", "Financial trading", "Post-trade processes", "ETRM", "CTRM" ], "communicationSkills" : "Written communication; Spoken communication", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Deliver work on time; Build repeatable processes", "qualificationsBasic" : "Hands-on background in energy, commodities, or financial services, Physical and/or financial trading experience required, Post-trade processes experience required, ETRM/CTRM experience required, Prior experience managing a technical delivery team, Prior experience managing an implementation team, Experience in a SaaS environment, Experience in an enterprise software environment, SQL skills, Ability to independently validate trade data outputs, Ability to independently validate position data outputs, Ability to independently validate market data outputs, Process orientation, Comfortable building structure where ways of working are maturing, Excellent written and spoken experience with distributed teams, Excellent written and spoken experience with offshore teams", "qualificationsPreferred" : "Distributed or offshore teams experience is an advantage", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Molecule Software | Poland (Office) Molecule is a modern ETRM platform serving energy trading companies across power, gas, renewables, and financial commodities. As we scale our implementation business, we're hiring a Technical Team Manager to lead our Poland-based technical (build and support) team. THE ROLE You'll lead a team of Implementation Engineers responsible for the technical configuration, data loading, testing, and support work that underpins every Molecule implementation. This is a player-manager position — you'll carry a hands-on delivery contribution alongside managing the team's workload, standards, and development. You sit between Implementation BAs (who own client relationships and requirements) and the build team (who execute against them). Your job is to make sure work is clearly understood, accurately executed, and delivered on time — and to build the processes that make that repeatable across a growing portfolio of concurrent implementations. WHAT YOU'LL BE RESPONSIBLE FOR • Managing, mentoring, and developing a team of Implementation Engineers • Owning quality and timeliness of all build team outputs: ETRM configuration, data loading, testing, reconciliation, and support • Defining and maintaining the operating model between BAs and the technical team • Resource allocation across concurrent implementations and support queues • Driving continuous improvement — turning recurring issues into structural fixes • Reporting on team throughput and implementation status to CS leadership WHAT WE'RE LOOKING FOR • Hands-on background in energy, commodities, or financial services — physical and/or financial trading, post-trade processes, ETRM/CTRM experience required • Prior experience managing a technical delivery or implementation team in a SaaS or enterprise software environment • Strong SQL skills and the ability to independently validate trade, position, and market data outputs • Strong process orientation — comfortable building structure where ways of working are still maturing • Excellent written and spoken English; experience with distributed or offshore teams is a strong advantage", "summaryDescription" : "Technical Team Manager at Molecule Software. Skills: ETRM/CTRM, Team management, Technical delivery. Manage implementation engineers. Mentor implementation engineers", "createdAt" : "2026-06-16T00:31:47.216", "lastUpdated" : "2026-06-16T11:20:19.971", "ingestTimestamp" : "2026-06-16T00:31:47.216", "mongoId" : "6a30562bf292fd229cf25956", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Data validation", "ETRM/CTRM", "Team management", "Technical delivery", "Resource allocation", "Continuous improvement", "Workload management", "Standards management", "Development management", "Energy trading", "Power commodities", "Gas commodities", "Renewables commodities", "Financial commodities", "Physical trading", "Financial trading", "Post-trade processes", "ETRM", "CTRM" ], "skillCount" : 19, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 1072.4236, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307110f292fd229cff7b06", "title" : "Lab Manager", "company" : "Renesas Electronics", "industry" : "Semiconductors", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Technology industry in Austin, United States, adjusted for seniority and company size." }, "location" : "Austin, TEXAS, United States", "locations" : [ "Austin", "TEXAS", "United States" ], "timestamp" : "2026-06-16T10:31:33.400", "fingerprint" : "a06c8977d1ff4782b8a6e3d973cd2a21b541e594d619bdce4fe51e1b8682d67d", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/RenesasElectronics/744000132275210-lab-manager", "externalId" : "744000132275210", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Applicants for this position must be currently authorized to work in the United States on a full-time basis. Renesas is unable to sponsor applicants for work visas for this position now or in the future. This includes anyone on F1/OPT. Austin, TX No relocation - local candidates preferred 100% onsite The Semiconductor Lab Manager is responsible for leading daily operations of the engineering lab environment that supports Product Engineering and Test Engineering activities. This role manages a team of 3–4 technicians and is accountable for lab readiness, equipment uptime, calibration compliance, maintenance systems, technician execution, vendor coordination, and budget management. The ideal candidate combines strong technical depth with operational leadership and people management. This individual will establish priorities, develop standard work, drive preventive maintenance and calibration discipline, manage external service providers, and ensure engineering teams have the equipment, support, and lab infrastructure needed to execute efficiently. The role requires strong judgment, hands-on troubleshooting capability, and a high level of accountability for safe, organized, and effective lab operations. Key Responsibilities * Lead, coach, and develop a team of 3–4 lab technicians supporting semiconductor engineering lab operations * Set daily priorities and allocate technician resources to support engineering schedules, sampling requests, maintenance needs, and characterization activities * Own overall lab operations, including organization, cleanliness, safety, 5S execution, and efficient use of lab space and assets * Ensure engineering test platforms, instrumentation, handlers, fixtures, and sampling equipment are maintained, calibrated, and ready for use * Establish and manage preventive maintenance and calibration systems for lab equipment, tooling, and instrumentation * Coordinate troubleshooting, repair, and recovery of test platforms, handlers, and support equipment to minimize downtime * Support execution of engineering characterization across multiple semiconductor test platforms * Support execution of engineering sampling, including setup, preparation, and completion of sample activities * Maintain control of lab inventory, including test hardware, spare parts, consumables, tooling, and support materials * Develop and maintain standard operating procedures, maintenance records, calibration logs, equipment status tracking, and technician work practices * Partner with Product Engineering, Test Engineering, Quality, Reliability, Operations, and Manufacturing teams to align lab support with business priorities * Own lab operating metrics, including equipment uptime, overdue calibration, maintenance completion, turnaround time, technician utilization, and overall lab readiness * Drive continuous improvement in lab efficiency, turnaround time, technician effectiveness, equipment utilization, and workflow discipline * Manage vendor relationships for calibration, repair, maintenance, and specialized lab services * Own the lab operating budget, including spend planning, service coordination, consumables, repair costs, and vendor-related expenses * Ensure compliance with ESD requirements, safety procedures, chemical handling practices, and applicable company or industry standards * Support root cause analysis and corrective action for lab equipment failures, setup issues, and process breakdowns ## Qualifications * Applicants for this position must be currently authorized to work in the United States on a full-time basis. Renesas is unable to sponsor applicants for work visas for this position now or in the future. This includes anyone on F1/OPT. * Associate’s degree in Electronics, Electrical Engineering Technology, Mechanical Technology, or related technical field * 6+ years of experience in a semiconductor lab, test, manufacturing, product engineering, or related technical support environment * 2+ years of experience leading technicians, coordinating lab operations, or supervising technical support teams * Strong hands-on experience with semiconductor lab and test equipment, including test fixtures, oscilloscopes, power supplies, meters, thermal equipment, and related instrumentation * Understanding of ESD control, lab safety requirements, and calibration compliance systems * Experience with preventive maintenance systems, calibration management, equipment troubleshooting, and repair coordination * Experience coordinating external vendors and service providers for maintenance and calibration * Working knowledge of handlers, sampling equipment, fixtures, and engineering support hardware * Experience managing vendors, service providers, and operating budgets in a lab or technical environment * Strong organizational skills with the ability to manage multiple priorities and respond to shifting engineering needs * Excellent communication and collaboration skills across technical and operations teams * Strong documentation discipline and attention to detail Preferred Qualifications * Experience managing a semiconductor engineering lab or product/test engineering support lab * Experience supporting semiconductor ATE platforms and associated engineering lab hardware * Experience supporting engineering characterization and sample execution in a semiconductor environment * Experience with 5S, lean lab operations, and continuous improvement methods * Experience supporting failure analysis, qualification testing, or reliability-related lab activities * Familiarity with KPI-driven lab operations and performance management Work Environment * This role is based onsite in Austin, Texas * Hands-on work in a semiconductor engineering lab environment is required * May require occasional support outside normal working hours to address critical equipment or engineering execution issues ## Additional Information Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power. With a diverse team of over 22,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’ At Renesas, you can: * Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things. * Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. * Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day. Are you ready to own your success and make your mark? Join Renesas. Shape Your Future with Us. Renesas Electronics is an equal opportunity and affirmative action employer, committed to celebrating diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law. For more information, please read our [Diversity & Inclusion Statement](https://jobs.renesas.com/diversity-and-inclusion). Renesas Electronics deals with dual-use technology that is subject to U.S. export controls regulations. Under these regulations it may be necessary for Renesas to obtain U.S. government export license prior to release of technology to certain persons. The decision whether or not to file or pursue an export license application is at the sole discretion of Renesas.", "summaryDescription" : "Lab Manager at Renesas Electronics", "postedDate" : "2026-06-15T19:48:39.000", "createdAt" : "2026-06-16T01:31:30.238", "lastUpdated" : "2026-06-16T10:31:33.400", "ingestTimestamp" : "2026-06-16T01:31:30.238", "mongoId" : "6a307110f292fd229cff7b06", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 869.4268, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69dde4492beec4dd3d9a32d3", "title" : "Lab Lead (Technical Project Manager II)", "company" : "TxDOT", "industry" : "Government", "salary" : { "min" : 76530.0, "max" : 129430.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "UST-Texas-Austin-Austin District Headquarters", "locations" : [ "UST-Texas-Austin-Austin District Headquarters", "Yearly", "Exempt,
Austin District Headquarters (14DISTHQ)
7901 NORTH IH 35
Austin, 78753

, Austin District Headquarters" ], "timestamp" : "2026-06-15T08:18:47.718", "fingerprint" : "d195a8a28525373046b98196658706943b134e258b0a1afc19de0483e977bdc2", "source" : "taleo", "language" : "en", "applyUrl" : "https://fa009.taleo.net/careersection/ex/jobdetail.ftl?job=43768", "externalId" : "43768", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Project planning", "Project oversight", "Project execution", "Quality assurance", "Quality control" ], "hardSkillsList" : [ "Technical decision-making" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Technical decision-making", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Project management, Quality assurance, Regulatory compliance", "majorSkillsList" : [ "Project management", "Quality assurance", "Regulatory compliance" ], "coreResponsibilities" : "Support engineering initiatives, Support architectural initiatives, Support construction initiatives, Provide leadership, Manage project objectives, Oversee QA/QC activities, Maintain integrity of deliverables, Maintain accuracy of deliverables, Collaborate with leadership, Collaborate with partners, Advance project goals, Guide team members, Solve problems, Make technical decisions", "teamCollaboration" : "Agency leadership; Governmental partners; Private entities", "projectManagementSkills" : [ "Project planning", "Project oversight", "Project execution" ], "domainKnowledge" : "Engineering; Architecture; Construction", "domainList" : [ "engineering", "architecture", "construction" ], "domainSpecificKnowledge" : [ "Engineering", "Architecture", "Construction" ], "documentationSkills" : "Documentation", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Ensure compliance with regulations; Maintain integrity of deliverables; Maintain accuracy of deliverables; Advance project goals", "qualificationsBasic" : "Leadership in project planning, Oversight and execution, Compliance with regulations, Manages complex project objectives, Oversees QA/QC activities, Maintains integrity and accuracy, Guides team members, Problem-solving, Technical decision-making, Significant independence, Accountability for work quality, Project timelines, Documentation, Regulatory compliance", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "TxDOT’s Austin District's Laboratory is seeking a Lab Lead (Technical Project Manager II) in Austin, TX . In this role, you will support advanced engineering, architectural, and construction-related initiatives. In this role, you will provide leadership in project planning, oversight, and execution while ensuring compliance with state and federal regulations. This position manages complex project objectives, oversees QA/QC activities, and maintains the integrity and accuracy of all project deliverables. The Lab Lead Project Manager collaborates extensively with agency leadership, governmental partners, and private entities to advance project goals. This role serves as a lead worker, guiding team members in daily tasks, problem‑solving, and technical decision‑making. Employees at this level work with significant independence, demonstrating strong accountability for work quality, project timelines, documentation, and regulatory compliance. 76,530.00 129,430.00", "summaryDescription" : "Lab Lead (Technical Project Manager II) at TxDOT. Skills: Project management, Quality assurance, Regulatory compliance. Support engineering initiatives. Support architectural initiatives", "createdAt" : "2026-06-14T04:48:44.199", "lastUpdated" : "2026-06-15T08:18:47.718", "ingestTimestamp" : "2026-06-14T04:48:44.199", "mongoId" : "69dde4492beec4dd3d9a32d3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 76530, "salaryAnnualMax" : 129430, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Technical decision-making", "Leadership", "Project management", "Quality assurance", "Regulatory compliance", "Project planning", "Project oversight", "Project execution", "Quality control", "Engineering", "Architecture", "Construction" ], "skillCount" : 12, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 798.4203, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.92 }, { "id" : "69fda4e44c40e2acd1b99904", "title" : "Technical Lab Manager - Robotics R&D", "company" : "Amazon.com Services LLC", "industry" : "Hardware Development, Member of Technical Staff, subsidiaries", "salary" : { "min" : 150000.0, "max" : 300000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Francisco, California, USA", "locations" : [ "San Francisco, California, USA" ], "timestamp" : "2026-06-15T01:49:57.139", "fingerprint" : "6fad74837439bf7002a68ea99fa5d5c1ed247982b726cac369475d1988c9cf75", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10413064/apply", "externalId" : "ebeaa1da-a6fd-42b8-a7f4-1c84a1cb48e4", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Robotics, Actuators, Sensors, Embedded systems, Electromechanical systems, CAN, EtherCAT, RS-485", "professionalSkills" : [ "DFM/DFA feedback", "Failure analysis", "Root cause analysis", "Test fixture design", "Lab operations management", "Vendor coordination", "Safety compliance", "Regulatory compliance" ], "hardSkillsList" : [ "Robotic systems integration", "Hardware troubleshooting", "Root cause analysis", "Mechanical design", "Electrical design", "Test methodologies", "HIL testing" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Robotic systems integration", "level" : "intermediate" }, { "name" : "Hardware troubleshooting", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Mechanical design", "level" : "intermediate" }, { "name" : "Electrical design", "level" : "intermediate" }, { "name" : "Test methodologies", "level" : "intermediate" }, { "name" : "HIL testing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Robotics R&D, Hardware integration, Team leadership", "majorSkillsList" : [ "Robotics R&D", "Hardware integration", "Team leadership" ], "coreResponsibilities" : "Lead and develop a cross-functional technician team, Own daily priorities, team KPIs, and risk communication, Serve as the technical escalation point for the, Assemble and integrate robotic hardware, Build assembly processes and test protocols, Drive DFM/DFA feedback, Own simple mechanical/electrical design tasks, Lead integration/debug, Partner with engineers to optimize manufacturability and testability, Validate hardware revisions, Verify mechanical assemblies, power sequencing, comms interfaces, and, Troubleshoot and root-cause across the full robot platform, Conduct failure analysis from component to system level, Train technicians on diagnostic techniques, Reproduce critical failures, Interpret schematics, Bridge communication between the lab and engineering teams, Own documentation and quality, Author runbooks, FA reports, assembly guides and troubleshooting, Mentor the team to maintain consistent standards, Own mechanical design technician output, Oversee technicians performing simple R&D design tasks and, Manage prototyping lab operations, Oversee machine shop capabilities and quality, Manage equipment/inventory, Manage vendor coordination, Manage safety/regulatory compliance, Develop test methodologies, Design jigs/fixtures, Implement HIL testing, Streamline failure-to-resolution workflows, Support high degrees of freedom robotic hardware prototype, Support validation of robotic hardware prototypes, Assess critical component and assembly quality, Provide DFM/DFA feedback to engineers, Design test jigs and test set-ups, Perform quality inspections of incoming parts, Conduct one-on-ones with technicians, Coordinate machine shop operations, Balance leading team through complex assemblies, Balance integration testing, Handle urgent prototyping requests, Handle documentation updates, Plan for upcoming milestones, Work at the bench, technicians, Collaborate in design reviews with engineers, Ensure lab safety and equipment maintenance", "teamCollaboration" : "Cross-functional technician team; Partner with engineers; Collaborate in design reviews", "projectManagementSkills" : [ "Risk communication", "Daily priorities", "Team KPIs" ], "domainKnowledge" : "Robotic systems; AI research; Foundation models; Learned systems; Multimodal perception; Adaptive manipulation", "domainList" : [ "robotic-systems", "ai-research", "foundation-models", "learned-systems", "multimodal-perception", "adaptive-manipulation" ], "domainSpecificKnowledge" : [ "Robotic systems", "AI research", "Foundation models", "Learned systems", "Multimodal perception", "Adaptive manipulation" ], "toolProficiency" : [ "Oscilloscopes", "Logic analyzers", "Multimeters", "Signal analyzers" ], "communicationSkills" : "Risk communication; Technical documentation", "documentationSkills" : "Runbooks; FA reports; Assembly guides; Troubleshooting guides; Technical documentation", "innovationCreativity" : "R&D design tasks; Test fixture design; Develop test methodologies; Design jigs/fixtures; Build additional lab capabilities", "problemSolvingSkills" : "Hardware troubleshooting; Root cause analysis; Failure analysis; Debugging", "specialRequirements" : "Safety compliance, Regulatory compliance", "qualificationsBasic" : "Bachelor's degree in Mechanical Engineering, Electrical Engineering, Robotics, Mechatronics, or related technical field, 7+ years of hands-on experience with robotic systems integration, 3+ years of experience leading and mentoring technical teams, Proficiency with hardware troubleshooting and root cause analysis using diagnostic equipment, Deep understanding of electromechanical systems, Proven track record developing assembly procedures, test protocols, and technical documentation for prototype hardware, Ability to read and interpret electrical schematics, mechanical drawings, and system architecture diagrams", "qualificationsPreferred" : "10+ years of experience in robotics hardware development, hardware integration, or related work, Extensive experience designing, integrating, and troubleshooting high performance monitoring, Hardware health diagnostics, Data-driven analysis of robotic system behavior, Familiarity with hardware-in-the-loop testing methodologies, Familiarity with robotic system acceptance test procedures, Proven track record fostering a culture of innovation, quality, and continuous improvement", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join our Frontier AI & Robotics team to lead the hardware integration of next-generation robotic systems that will transform how robots perceive and interact with the world. You'll take ownership of critical hardware components, from advanced actuators to precision sensors, ensuring they work seamlessly together to support breakthrough AI research and real-world deployment. Key job responsibilities - Prototype Lab Leadership — Lead & develop a cross-functional technician team supporting robotic prototype hardware; own daily priorities, team KPIs, and risk communication to FAR leadership. Serve as the technical escalation point for the lab. - Assembly, Integration & DFx ownership — Assemble & integrate robotic hardware (actuators, sensors, vision, machined components). Build assembly processes and test protocols with hardware engineering. Drive DFM/DFA feedback and own simple mechanical/electrical design tasks, lead integration/debug, and partner with engineers to optimize manufacturability and testability. - Own R&D prototype test & validation — Validate hardware revisions, verify mechanical assemblies, power sequencing, comms interfaces, and peripherals during bring-up. - Build a strong debugging & failure analysis function — Troubleshoot & root-cause across the full robot platform (power, compute, comms, actuators, sensors); hands-on for complex issues, directing the team on routine ones. Conduct failure analysis from component to system level using oscilloscopes, logic analyzers, and multimeters; train technicians on diagnostic techniques. Reproduce critical failures, interpret schematics, and bridge communication between the lab and engineering teams. - Own lab technical documentation — Own documentation & quality - author runbooks, FA reports, assembly guides and troubleshooting guides; mentor the team to maintain consistent standards. - Own mechanical design for the lab — Own mechanical design technician output. Oversee technicians performing simple R&D design tasks and test fixture design, ensuring quality and alignment with engineering priorities. - Manage prototyping lab operations — oversee machine shop capabilities and quality, equipment/inventory, vendor coordination, and safety/regulatory compliance. - Build additional lab capabilities — develop test methodologies, design jigs/fixtures, implement HIL testing, and streamline failure-to-resolution workflows. A day in the life Your focus centers on the hardware that powers our advanced robotic platforms. You'll lead a strong robotics technician and lab engineering team to support high degrees of freedom (DoF) robotic hardware prototype assembly and validation. Your team will be responsible for building, debugging and validating prototype hardware, critical component and assembly quality assessments, providing DFM/DFA feedback to engineers and designing test jigs and test set-ups. You’ll manage responsibilities like quality inspections of incoming parts, one-on-ones with technicians, and coordinating machine shop operations. Throughout the day, you balance leading your team through complex assemblies and integration testing while also handling urgent prototyping requests, documentation updates, and planning for upcoming milestones. You're switching between working at the bench alongside your technicians, collaborating in design reviews with engineers, and ensuring lab safety and equipment maintenance. About the team At Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team is building the future of intelligent robotics through frontier foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios. What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations. Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale. Basic Qualifications: - Bachelor's degree in Mechanical Engineering, Electrical Engineering, Robotics, Mechatronics, or related technical field - 7+ years of hands-on experience with robotic systems integration, including actuators, sensors (force/torque, IMUs, encoders), and embedded systems - 3+ years of experience leading and mentoring technical teams in laboratory or prototype development environments - Proficiency with hardware troubleshooting and root cause analysis using diagnostic equipment (oscilloscopes, logic analyzers, multimeters, signal analyzers) - Deep understanding of electromechanical systems including power distribution, communication buses (CAN, EtherCAT, RS-485), and sensor integration - Proven track record developing assembly procedures, test protocols, and technical documentation for prototype hardware - Ability to read and interpret electrical schematics, mechanical drawings, and system architecture diagrams Preferred Qualifications: - 10+ years of experience in robotics hardware development, hardware integration, or related work within advanced robotic systems, research institutions, or high-performance engineering environments - Extensive experience designing, integrating, and troubleshooting high degree of freedom robotic systems, including actuators, force/torque sensors, inertial measurement units, encoders, vision systems, and associated control hardware - Operational experience with robotic control systems, including performance monitoring, hardware health diagnostics, and data-driven analysis of robotic system behavior during testing and deployment - Hands-on experience in robotics labs, hardware test facilities, or hardware integration environments, including familiarity with hardware-in-the-loop testing methodologies and robotic system acceptance test procedures - Proven track record fostering a culture of innovation, quality, and continuous improvement within technical teams Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $150,000/year in our lowest geographic market up to $300,000/year in our highest geographic market. Pay is based on a number of factors, including market location, and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.", "summaryDescription" : "Technical Lab Manager - Robotics R&D at Amazon.com Services LLC. Skills: Robotics R&D, Hardware integration, Team leadership. Lead and develop a cross-functional technician team. Own daily priorities, team KPIs, and risk communication", "postedDate" : "2026-06-13T02:53:49.162", "createdAt" : "2026-06-13T02:53:49.162", "lastUpdated" : "2026-06-15T01:49:57.139", "ingestTimestamp" : "2026-06-13T02:53:49.162", "mongoId" : "69fda4e44c40e2acd1b99904", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10413064/apply", "salaryAnnualMin" : 150000, "salaryAnnualMax" : 300000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Robotic systems integration", "Hardware troubleshooting", "Root cause analysis", "Mechanical design", "Electrical design", "Test methodologies", "HIL testing", "Leadership", "Mentoring", "Robotics R&D", "Hardware integration", "Team leadership", "DFM/DFA feedback", "Failure analysis", "Test fixture design", "Lab operations management", "Vendor coordination", "Safety compliance", "Regulatory compliance", "Risk communication", "Daily priorities", "Team KPIs", "Robotic systems", "AI research", "Foundation models", "Learned systems", "Multimodal perception", "Adaptive manipulation", "Oscilloscopes", "Logic analyzers", "Multimeters", "Signal analyzers" ], "skillCount" : 32, "jobCategory" : "other", "dataQualityScore" : 1.0, "_score" : 789.642, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Robotics" }, { "id" : "6a30511af292fd229cefa836", "title" : "Technical Team Lead", "industry" : "IT", "salary" : { "min" : 180000.0, "max" : 300000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Technical Team Lead in Brazil, adjusted for the technology industry and remote work." }, "location" : "Brazil", "locations" : [ "Brazil" ], "timestamp" : "2026-06-16T14:55:19.507", "fingerprint" : "b1a5b408b0731e5b2621c7ca16b0bb2db7136c8fc24eedf4a0bdf5275cf9cdb6", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/fb6bfaee-1f46-41a0-8555-82840344653b/apply", "externalId" : "fb6bfaee-1f46-41a0-8555-82840344653b", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Brazil", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Brazil", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "Software engineering", "professionalSkills" : [ "Stakeholder management", "Resource allocation", "Estimation", "Planning" ], "hardSkillsList" : [ "Quality assurance", "Security standards" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Quality assurance", "level" : "intermediate" }, { "name" : "Security standards", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Technical leadership, Team management, Delivery management", "majorSkillsList" : [ "Technical leadership", "Team management", "Delivery management" ], "coreResponsibilities" : "Lead and coordinate a team, Deliver high-quality solutions, Deliver secure solutions, Deliver scalable solutions, Ensure engineering profitability, Estimate accurately, Allocate resources, Track utilization, Maintain delivery performance, Remove blockers, Escalate technical issues, Oversee project reporting, Report estimation deviations, Report risks, Report delivery updates, Ensure compliance with quality standards, Ensure compliance with security standards, Ensure compliance with engineering standards, Support onboarding, Track certifications, Support continuous development, Drive delivery efficiency, Maintain short cycle times, Delegate tasks effectively, Participate in hiring processes, Contribute to talent selection, Promote accountability, Promote communication efficiency, Promote operational discipline", "teamCollaboration" : "Globally distributed environment; Global collaboration", "projectManagementSkills" : [ "Estimation", "Planning", "Resource allocation" ], "domainKnowledge" : "Engineering best practices", "domainList" : [ "engineering-best-practices" ], "domainSpecificKnowledge" : [ "Engineering best practices" ], "communicationSkills" : "English communication", "continuousLearning" : "Continuous development; Professional development", "problemSolvingSkills" : "Remove blockers; Escalate technical issues", "specialRequirements" : "Work in a fast-paced environment, Work in a remote environment, Work in a globally distributed environment", "outcomesObjectives" : "Deliver high-quality software; Deliver secure software; Deliver scalable software", "qualificationsBasic" : "8+ years of experience in software engineering, Experience in technical leadership roles, Experience in technical estimation, Experience in planning, Experience in resource allocation, Solid understanding of software quality assurance, Solid understanding of security standards, Solid understanding of engineering best practices, Ability to deliver high-quality software, Advanced English communication skills", "qualificationsPreferred" : "Experience with structured leadership frameworks, Experience with delegation models, Experience with team development practices, Familiarity with hiring methodologies, Familiarity with structured talent selection approaches, Alignment with open-source principles, Commitment to engineering excellence", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Lead and coordinate a team of software engineers to deliver high-quality, secure, and scalable technology solutions. Ensure engineering profitability through accurate estimation, resource allocation, and utilization tracking. Maintain delivery performance by proactively removing blockers and escalating technical issues when needed. Oversee project reporting, including estimation deviations, risks, and delivery updates to project stakeholders. Ensure compliance with quality, security, and engineering standards across all deliverables. Support onboarding, certification tracking, and continuous development of team members. Drive delivery efficiency by maintaining short cycle times for development, code review, and QA processes. Delegate tasks effectively using structured leadership frameworks and best practices. Participate in hiring processes and contribute to the selection of high-performing engineering talent. Promote accountability, communication efficiency, and operational discipline within the team. Requirements: 8+ years of experience in software engineering with strong experience in technical leadership roles. Proven ability to lead and manage software engineering teams in delivery-focused environments. Strong experience in technical estimation, planning, and resource allocation. Solid understanding of software quality assurance, security standards, and engineering best practices. Demonstrated ability to deliver high-quality software with minimal defects. Advanced English communication skills (written and spoken) are mandatory. Experience with structured leadership and management frameworks (e.g., delegation models, team development practices). Familiarity with hiring methodologies and structured talent selection approaches. Strong organizational, communication, and stakeholder management skills. Ability to work in a fast-paced, remote, and globally distributed environment. Alignment with open-source principles and a strong commitment to engineering excellence. Benefits: Fully remote work environment with global collaboration. Long-term contractor engagement with stable project allocation. Competitive compensation in Brazilian Reais (BRL). Opportunity to lead and scale high-performing engineering teams. Exposure to international clients and complex technical projects. Professional development in leadership, delivery management, and engineering practices. Structured and process-driven environment focused on performance and quality. Direct impact on team success, delivery outcomes, and organizational growth. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Technical Team Lead. Skills: Technical leadership, Team management, Delivery management. Lead and coordinate a team. Deliver high-quality solutions", "postedDate" : "2026-06-15T10:14:16.695", "createdAt" : "2026-06-15T10:14:16.695", "lastUpdated" : "2026-06-16T14:55:19.507", "ingestTimestamp" : "2026-06-16T03:23:08.437", "mongoId" : "6a30511af292fd229cefa836", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Quality assurance", "Security standards", "Leadership", "Technical leadership", "Team management", "Delivery management", "Stakeholder management", "Resource allocation", "Estimation", "Planning", "Engineering best practices" ], "skillCount" : 11, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 769.3193, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca50c74d8ee00a09b46d7", "title" : "Salesforce Transformation Lead", "company" : "Oldcastle BuildingEnvelope", "industry" : "Manufacturing", "salary" : { "min" : 145000.0, "max" : 210000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Salesforce Transformation Lead in the Manufacturing industry in the United States, adjusted for seniority and remote work." }, "location" : "US", "locations" : [ "US" ], "certifications" : [ "Salesforce Administrator", "Salesforce Platform App Builder", "Salesforce Sales Cloud Consultant", "Salesforce Service Cloud Consultant" ], "timestamp" : "2026-06-16T01:25:19.687", "fingerprint" : "27e33c6e1dcba8394681cb2bad706a1d6503bd033be7191e90a77ce79b1a0f87", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/oldcastlebuildingenvelope/jobs/4246385009", "externalId" : "4246385009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "Salesforce", "professionalSkills" : [ "Transformation leadership", "Change management", "Program leadership", "Stakeholder management", "Executive communication", "Decision making" ], "hardSkillsList" : [ "CRM strategy", "Platform optimization", "Data migration", "Release management", "Process transformation", "User adoption" ], "softSkillsList" : [ "Leadership", "Leadership presence" ], "hardSkills" : [ { "name" : "CRM strategy", "level" : "intermediate" }, { "name" : "Platform optimization", "level" : "intermediate" }, { "name" : "Data migration", "level" : "intermediate" }, { "name" : "Release management", "level" : "intermediate" }, { "name" : "Process transformation", "level" : "intermediate" }, { "name" : "User adoption", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Leadership presence" } ], "majorSkills" : "CRM Transformation, Salesforce Implementation, Change Management", "majorSkillsList" : [ "CRM Transformation", "Salesforce Implementation", "Change Management" ], "coreResponsibilities" : "Own CRM vision, Own CRM strategy, Own CRM roadmap, Lead CRM transformation, Align Salesforce capabilities, Serve as owner for Salesforce, Lead Salesforce migration, Oversee discovery phase, Oversee design phase, Oversee configuration phase, Oversee integration phase, Oversee data migration phase, Oversee testing phase, Oversee deployment phase, Oversee hypercare phase, Manage scope, Manage risks, Manage dependencies, Manage tradeoffs, Ensure high data quality, Ensure scalability, Ensure performance standards, Partner with sponsors, Partner with business leaders, Partner with IT, Partner with system integrators, Drive alignment across teams, Provide executive updates, Track outcomes, Support decisions, Build governance, Build operating rhythms, Lead adoption strategy, Partner with training teams, Partner with enablement teams, Partner with communications teams, Drive user readiness, Establish adoption metrics, Establish feedback mechanisms, Act as change champion, Embed standardized processes, Embed Salesforce best practices, Provide thought leadership, Guide decisions across platforms, Ensure ongoing optimization, Ensure release management, Ensure platform health", "teamCollaboration" : "Cross-functional governance; 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From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here. Start your journey with OBE and help us build the future. We are seeking a full-time CRM Transformation Lead to provide long-term ownership and leadership of our enterprise CRM strategy, including the immediate execution of an aggressive migration to Salesforce and the ongoing evolution of the platform post-go-live. This role is ideal for a seasoned CRM leader who combines deep Salesforce implementation expertise with strong transformation leadership and change management capabilities. The CRM Transformation Lead will be accountable not only for successful delivery, but also for driving sustained adoption, value realization, and continuous improvement of Salesforce as a core enterprise platform. Key Responsibilities Enterprise CRM Ownership & Strategy · Own the long-term CRM vision, strategy, and roadmap with Salesforce as the system of record · Lead the CRM transformation from legacy platforms to Salesforce, from inception through stabilization and optimization · Ensure Salesforce capabilities align to business strategy, growth objectives, and customer experience goals · Serve as the primary business and technology owner for Salesforce post-implementation Salesforce Migration & Program Leadership · Lead and deliver a large-scale Salesforce migration under an aggressive timeline · Oversee all phases of delivery: discovery, design, configuration, integration, data migration, testing, deployment, and hypercare · Manage scope, risks, dependencies, and tradeoffs to ensure successful and timely outcomes · Ensure high data quality, security, scalability, and performance standards Stakeholder & Team Leadership · Partner with executive sponsors, business leaders, IT, and external system integrators · Drive alignment across Sales, Marketing, Service, and Operations teams · Provide clear executive updates, outcome tracking, and decision support · Build strong cross-functional governance and operating rhythms Change Management & Adoption · Lead enterprise-wide change management and adoption strategy for Salesforce · Partner with training, enablement, and communications teams to drive user readiness · Establish adoption metrics and continuous feedback mechanisms · Act as a change champion, embedding standardized processes and Salesforce best practices Salesforce Platform Stewardship · Provide thought leadership on Salesforce architecture, product selection, and integration patterns · Guide decisions across Salesforce platforms (Sales Cloud, Service Cloud etc., as applicable) · Ensure ongoing optimization, release management, and platform health post-go-live Required Qualifications · 8+ years of experience leading CRM programs, digital transformations, or enterprise technology initiatives · Extensive prior experience leading Salesforce implementations, preferably in complex or enterprise environments · Proven track record delivering CRM transformations under tight timelines · Strong experience in change management, process transformation, and user adoption · Experience managing system integrators and external delivery partners · Excellent executive communication, leadership presence, and decision-making skills Preferred Qualifications · Salesforce certifications (Administrator, Platform App Builder, Sales/Service Cloud Consultant, or similar) · Experience owning Salesforce as a long-term enterprise platform, not just a one-time implementation · Familiarity with Agile or hybrid delivery models · Experience operating in fast-paced, highly matrixed organizations What Success Looks Like · Successful, on-time Salesforce migration with minimal disruption · High user adoption and satisfaction across the business and measurement to key KPIs · Clear business value realization from improved processes, data quality, and insights · A scalable Salesforce platform that supports future growth and innovation What OBE Offers You Benefits that benefit you – industry competitive benefits at the lowest cost to the employee Work-life balance – PTO and holidays, including floating holidays you can choose Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses Training – We will equip you with the knowledge and skills you need to succeed OBE Privacy Policy OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.", "summaryDescription" : "Salesforce Transformation Lead at Oldcastle BuildingEnvelope. Skills: CRM Transformation, Salesforce Implementation, Change Management. Own CRM vision. Own CRM strategy", "postedDate" : "2026-06-14T21:49:03.429", "createdAt" : "2026-06-14T21:49:03.429", "lastUpdated" : "2026-06-16T01:25:19.687", "ingestTimestamp" : "2026-06-14T21:49:03.429", "mongoId" : "6a2ca50c74d8ee00a09b46d7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 145000, "salaryAnnualMax" : 210000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "CRM strategy", "Platform optimization", "Data migration", "Release management", "Process transformation", "User adoption", "Leadership", "Leadership presence", "CRM Transformation", "Salesforce Implementation", "Change Management", "Transformation leadership", "Change management", "Program leadership", "Stakeholder management", "Executive communication", "Decision making", "Program management", "Scope management", "Risk management", "Dependency management", "Tradeoff management", "Enterprise CRM", "Salesforce architecture", "Sales Cloud", "Service Cloud", "Salesforce Administrator", "Salesforce Platform App Builder", "Salesforce Sales Cloud Consultant", "Salesforce Service Cloud Consultant", "Salesforce" ], "skillCount" : 31, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 742.46344, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307ea4f292fd229c051088", "title" : "Lab Engineer", "company" : "Swarmer", "industry" : "Engineering", "salary" : { "min" : 600000.0, "max" : 950000.0, "currency" : "UAH", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Lab Engineer in Kyiv, Ukraine, adjusted for the Defense Tech industry." }, "location" : "Kyiv", "locations" : [ "Kyiv" ], "timestamp" : "2026-06-16T12:16:42.653", "fingerprint" : "0b13476f3fd66491a78283c455e41990c8dd738771c48151ee6cc2d9c5dfd3ba", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/swarmer/c0cc1f5b-1d76-4d47-af50-2893188e0a81/application", "externalId" : "c0cc1f5b-1d76-4d47-af50-2893188e0a81", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kyiv", "country" : "Ukraine", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.4500336,30.5241361" } ], "locationText" : "Kyiv, Ukraine", "employmentType" : "FULL_TIME", "technicalSkills" : "Unix/Linux, Networking, LAN/Wi-Fi, DNS, DHCP, NAT, CI/CD, Ansible, Raspberry Pi, Arduino", "professionalSkills" : [ "Infrastructure design", "Network architecture", "Configuration management", "Problem-solving", "Ownership" ], "hardSkillsList" : [ "Soldering", "PCB design" ], "softSkillsList" : [ "Ownership Mindset" ], "hardSkills" : [ { "name" : "Soldering", "level" : "intermediate" }, { "name" : "PCB design", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Ownership Mindset" } ], "majorSkills" : "Lab infrastructure, Test environments, Automation", "majorSkillsList" : [ "Lab infrastructure", "Test environments", "Automation" ], "coreResponsibilities" : "Design lab infrastructure, Implement lab infrastructure, Maintain lab infrastructure, Setup test environments, Configure test environments, Optimize test environments, Maintain test environments, Implement automation solutions, Implement orchestration solutions, Support CI/CD pipeline, Support testing pipelines, Identify bottlenecks, Propose improvements, Enhance lab reliability, Enhance lab scalability, Align lab capabilities, Maintain documentation", "teamCollaboration" : "Engineering teams; QA teams; Test automation team", "projectManagementSkills" : [ "Configuration management" ], "domainKnowledge" : "Drone technology; Defense Tech", "domainList" : [ "drone-technology", "defense-tech" ], "domainSpecificKnowledge" : [ "Drone technology", "Defense Tech" ], "toolProficiency" : [ "Ansible" ], "communicationSkills" : "Written communication; Spoken communication", "documentationSkills" : "Technical documentation", "innovationCreativity" : "Forward-thinking approach", "problemSolvingSkills" : "Diagnosing issues; Resolving issues", "qualificationsBasic" : "Proven experience designing, implementing, and scaling on-premises infrastructure, Command of Unix/Linux systems, Command of networking fundamentals, Hands-on experience with CI/CD practices, Hands-on experience with automation infrastructure frameworks, Hands-on experience with orchestration/configuration management tools, Soldering skills, Working understanding of PCB design, Practical experience with Raspberry Pi/Arduino, Analytical skills, Intermediate English (B1) or higher", "qualificationsPreferred" : "Experience with Ansible", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHY WE EXIST: Swarmer develops software that makes drones autonomous and allows them to operate together, in large, coordinated teams — no pilots needed. Our technology has been battle-tested in Ukraine— the world’s most intense proving ground for drone warfare. In March 2026, we became the first Ukrainian defense startup to go public on NASDAQ, following a $15M Series A — the largest investment in a Ukrainian defense tech company since the start of the war. Working at Swarmer means operating at the intersection of engineering rigor and frontline reality. The problems and environments are complex, and the stakes are very real. We built this software to enable democratic nations to defend themselves. If you are motivated by building resilient systems that matter and by seeing the direct impact of your work, you’ll find purpose here. WHAT WE'RE LOOKING FOR: We're looking for a Lab Engineer to build and own the technical foundation of our physical lab. You will be responsible for designing, implementing, and maintaining robust hardware and software test environments — ensuring the lab is scalable, reliable, and always ready to support critical firmware and device testing. This is a great role for someone who thrives on hands-on infrastructure work, takes full ownership of results, and brings a forward-thinking approach to lab operations. WHAT YOU'LL DO: - Lab Infrastructure Design: Drive the design, architecture, and implementation of lab infrastructure from scratch, taking full ownership of the outcome and proposing optimal technical solutions - Environment Setup and Maintenance: Perform hands-on setup, configuration, optimization, and day-to-day maintenance of hardware and software test environments - Automation and Orchestration: Implement automation and orchestration solutions for hardware and software involved in lab operations, including CI/CD pipeline support and configuration management - Testing Pipeline Enablement: Work closely with test automation team to support efficient and reliable testing pipelines for firmware and mobile devices - Infrastructure Optimization: Identify bottlenecks, propose improvements, and drive continuous enhancements to lab reliability and scalability - Cross-Team Collaboration: Partner with engineering and QA teams to align lab capabilities with evolving product and testing requirements - Technical Documentation: Maintain clear documentation of lab architecture, configurations, and operational procedures WHAT WE NEED: - Infrastructure Experience: Proven experience designing, implementing, and scaling on-premises infrastructure, including physical test devices and supporting systems - Linux and Networking Expertise: Strong command of Unix/Linux systems and networking fundamentals — LAN/Wi-Fi, DNS, DHCP, NAT — with the ability to design robust network architectures - Automation Proficiency: Hands-on experience with CI/CD practices, automation infrastructure frameworks, and orchestration/configuration management tools (e.g., Ansible) - Hardware Skills: Soldering skills and a working understanding of PCB design and schematics; practical experience with Raspberry Pi/Arduino for building and testing solutions - Problem-Solving Abilities: Strong analytical skills with a forward-thinking approach to diagnosing and resolving complex hardware, software, and network issues - Ownership Mindset: Demonstrated ability to take full ownership of lab operations and results while collaborating effectively across teams - Communication Skills: Intermediate English (B1) or higher, both written and spoken WHAT YOU'LL GET: - Work on meaningful products that protect lives and shape the future of Defense Tech - Dynamic environment with the unique opportunity to directly influence and see the impact of your work - Lean, ambitious, and strong team - Competitive salary, benefits package (insurance, paid sick leaves, 20 paid days off per year) - Benefits of the defense sector (reservation and related benefits) - On-site work at one of our Kyiv laboratories HOW'S THE HIRING PROCESS GOING: ✔️ Recruiter Screen → ✔️ Technical Interview → ✔️ Management Interview → ✔️ Security Check → ✔️ Offer", "summaryDescription" : "Lab Engineer at Swarmer. Skills: Lab infrastructure, Test environments, Automation. Design lab infrastructure. Implement lab infrastructure", "createdAt" : "2026-06-16T01:59:42.630", "lastUpdated" : "2026-06-16T12:16:42.653", "ingestTimestamp" : "2026-06-16T01:59:42.630", "mongoId" : "6a307ea4f292fd229c051088", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Soldering", "PCB design", "Ownership Mindset", "Lab infrastructure", "Test environments", "Automation", "Infrastructure design", "Network architecture", "Configuration management", "Problem-solving", "Ownership", "Drone technology", "Defense Tech", "Ansible" ], "skillCount" : 14, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 728.4847, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Defense Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307921f292fd229c02f6bb", "title" : "Implementation Lead", "company" : "Uniti", "industry" : "Customer Success", "salary" : { "min" : 140000.0, "max" : 160000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Uniti HQ", "locations" : [ "Uniti HQ" ], "timestamp" : "2026-06-16T11:03:53.883", "fingerprint" : "52a5f521119e9bfced4243ce3f7bc9c3b2796b9c00ea729b1f477122cccdd476", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/uniti/d2e604c5-b801-4c33-9d48-9262f4c88400/application", "externalId" : "d2e604c5-b801-4c33-9d48-9262f4c88400", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "onsite" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "APIs, Webhooks, SQL, JSON", "professionalSkills" : [ "Solutions Architecture", "Forward Deployed Engineering", "Customer-facing Engineering" ], "hardSkillsList" : [ "Prompt engineering" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Prompt engineering", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Implementation, Solutions Architecture, Team Management", "majorSkillsList" : [ "Implementation", "Solutions Architecture", "Team Management" ], "coreResponsibilities" : "Build the team, Lead the team, Turn contract into agent, Debug integration, Teach others project management, Hire ICs, Ramp ICs, Coach ICs, Explain technical tradeoff, Explain business priority, Explain performance gap, Take ownership of problems, Scope new playbooks, Build new playbooks, Staff new playbooks, Ship new playbooks, Take hardest implementations, Launch 80% version", "teamCollaboration" : "Cross-functional teams; Sales teams; Engineering teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Real estate; Property management; Self-storage; Senior living; Coworking", "domainList" : [ "real-estate", "property-management", "self-storage", "senior-living", "coworking" ], "domainSpecificKnowledge" : [ "Real estate", "Property management", "Self-storage", "Senior living", "Coworking" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Debugging", "outcomesObjectives" : "Ship the playbook; Tighten playbook next month", "qualificationsBasic" : "4+ years in Implementation, 2 years managing a team, Technical fluency, Project management instincts, Hiring, ramping, and coaching ICs, Written and verbal communication", "qualificationsPreferred" : "Real estate industry experience, Prior work at AI-native company, Founding-implementation-hire experience, Founding-solutions-architecture-hire experience, Startup experience", "rawDescription" : "WHY UNITI Real estate is the world's largest asset class — $393 trillion globally, bigger than all stocks, bonds, and gold combined. Over $1 trillion a year, globally, goes to the teams running properties — leasing, maintenance, collections, accounting, marketing, HR, asset management. Same bundle of tasks at every property, every day, across every vertical. The surface looks different across office, multifamily, senior living, self-storage, affordable housing, student housing, coworking, hospitality. The work underneath is the same. Today that work is stuck in tickets, phone queues, and a dozen disconnected tools. Real estate has been waiting for an execution layer. Uniti is building it — the system of action for real estate. AI agents for every front- and back-office workflow, operating across voice, email, SMS, WhatsApp, and chat. One horizontal layer, every vertical. Work gets done faster, around the clock. The humans on our customers' teams get to focus on the parts of the job that actually need them. On the back of 6x YoY growth, we raised our Series A and are tripling headcount this year. As our Implementation Team Lead, you build and lead the team that turns every signed contract into a live, working agent. WHAT YOU HAVE - 4+ years in Implementation, Solutions Architecture, Forward Deployed Engineering, or Customer-facing Engineering at a B2B SaaS or AI company, with at least 2 years managing a team of ICs in one of those functions. - A track record of building or rebuilding an implementation or solutions architecture function at a Series A–C company. You've hired the team, set the bar, and shipped the playbook — not just executed against one you inherited. - Strong technical fluency — prompts, integrations, APIs, webhooks, basic SQL, JSON. You can debug a misbehaving integration alongside an IM, not just supervise. - Strong project management instincts. You hold a 12-step implementation in your head, see where it's about to slip, and pull the right lever before it does — and you've taught others to do the same. - A track record of hiring, ramping, and coaching ICs in this function. You can describe the leveling between IM I, IM II, and Solutions Architect from memory because you've shaped it before. - Strong written and verbal communication. You can explain a technical tradeoff to a non-technical operator, a business priority to a senior engineer, and a performance gap to a direct report — all in the same week. BONUS - Real estate, property management, storage, senior living, or coworking industry experience. - Prior work at an AI-native company, especially one where you owned the customer-facing implementation or solutions architecture team during a category's early growth. - Founding-implementation-hire or founding-solutions-architecture-hire experience at a previous startup. - Startup experience a big plus. WHO YOU ARE - You want to be at an early-stage startup. You've been in a high-growth environment before, you know what tripling headcount in a year actually feels like, and you've led a team through that kind of growth without losing the bar. - You take ownership of large, undefined problems. A new vertical lands on the roadmap and needs an implementation playbook before sales can sell it. You don't wait for a brief — you scope it, build it, staff it, and ship it. - You're a player-coach. You don't just delegate the hard implementations to the team. You take the hardest ones yourself when it makes the team better — and you know when to step back. - You're close to the customer. You'd rather sit on a kickoff call or walk a facility than read a project status report. The best ideas about how to scale Implementation come from what this customer actually said. - You ship fast and iterate. You'd rather launch the 80% version of a new playbook this month and tighten it next month than spend a quarter writing the perfect one. BENEFITS - Full medical, dental, and vision coverage - Flexible PTO - Meaningful equity and responsibility", "summaryDescription" : "Implementation Lead at Uniti. Skills: Implementation, Solutions Architecture, Team Management. Build the team. Lead the team", "createdAt" : "2026-06-16T01:59:26.759", "lastUpdated" : "2026-06-16T11:03:53.883", "ingestTimestamp" : "2026-06-16T01:59:26.759", "mongoId" : "6a307921f292fd229c02f6bb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 140000, "salaryAnnualMax" : 160000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Prompt engineering", "Leadership", "Implementation", "Solutions Architecture", "Team Management", "Forward Deployed Engineering", "Customer-facing Engineering", "Project management", "Real estate", "Property management", "Self-storage", "Senior living", "Coworking" ], "skillCount" : 13, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 721.6914, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3097bef292fd229c0def05", "title" : "Strategic Implementation Manager", "company" : "AlertMedia", "industry" : "Technology", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the SaaS industry in Austin, United States, adjusted for seniority and company size." }, "location" : "Austin, Texas, United States", "locations" : [ "Austin", "Texas", "United States" ], "timestamp" : "2026-06-16T11:42:10.271", "fingerprint" : "dc3dc3674d14251aa7373350eb5dde0ce46d7e5a23973bf582d2346be1183d6d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/alertmedia/jobs/8593350002", "externalId" : "8593350002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "remoteFriendly" : true, "rawDescription" : "Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating the timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots We work better together Simplicity is our strength Our reputation is priceless Hard work pays off AlertMedia is looking for a customer-focused Strategic Implementation Manager who will take immediate ownership of our largest Enterprise customer relationships with a focus on providing the highest level of strategic partnership as they begin their journey. The Strategic Implementation Manager (IM) serves as a thought partner, product expert, and project manager. As a part of AlertMedia’s larger Customer Operations team, IMs believe that implementation sets the tone for our long-term partnership, leading to customer advocacy and future renewals. IMs are determined to guide customers through a successful deployment, accomplishing key milestones and maximizing product and feature enablement, before transitioning the customer to the dedicated Customer Success Manager (CSM).   As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!    Who you are:   You are an accomplished IM with proven success in strategically onboarding and implementing a project or software across a range of customer profiles. You naturally approach situations with a consultative, solution-driven mindset and embrace each customer relationship as a true partnership. You are comfortable navigating ambiguity, synthesizing complex information, and leveraging AI and emerging technologies to enhance strategic thinking, communication, and customer outcomes. You are a dedicated customer advocate who thrives in complex environments, enjoys working cross-functionally, and is energized by helping customers translate business objectives into meaningful outcomes. What you get to do every day:   Act as the primary owner of no more than 8 concurrent customer implementations, balancing time to value with customers’ intended timelines   Lead the customer kickoff meeting, translating pre-sales objectives into a structured implementation plan by aligning on business outcomes, success criteria, stakeholders, and mutually agreed-upon expectations Facilitate regular implementation working sessions with the customer, navigating change management and customer objections when warranted  Serve as a strategic advisor to customer stakeholders, helping translate business objectives into scalable AlertMedia programs, operational processes, and long-term success plans Strategize with the larger Customer Operations team to provide customers with industry-specific best practices, proven AlertMedia solutions, and emerging capabilities that support operational maturity and long-term program success Clearly communicate action items across internal and external teams and provide regular project updates to the customer  Sensitively manage and interpret data, consulting on data imports and automations  Respond to customer inquiries in a thoughtful and timely manner, displaying ownership in all interactions  Diligently manage implementation milestones and overall project status internally in Gainsight and monday.com Ensure visibility for the dedicated CSM throughout implementation, leading to a seamless IM-to-CSM transition once the customer is deployed  Actively participate in a cross-functional feedback loop with Leadership and Product Management teams to continuously improve, scale, and modernize the Strategic implementation experience, including the thoughtful adoption of AI, automation, and emerging product capabilities Contribute to AlertMedia’s culture, values, and vision for the future What you bring to the role:   4+ years’ experience in a strategic customer-facing role as Implementation Manager/Customer Success Manager/Account Manager 2+ years’ experience in Enterprise implementation and project management in a SaaS environment  Desire to work with demanding, decentralized, multi-national customers  Comfortable engaging with stakeholders ranging from project managers and system administrators to executive sponsors and business leaders Demonstrated ability to thoughtfully leverage AI and emerging technologies to synthesize information, improve decision-making, enhance communication, and drive customer outcomes while maintaining strong judgment and customer empathy Experience using Excel is required Experience using Salesforce, Gainsight, monday.com is preferred Excellent project management skills with proven ability to prioritize competing tasks  Self-motivated and action-oriented, yet willing to work within a team environment   Enthusiasm in collaborating with all members of our team (Customer Success, Customer Support, Technical Solutions, Sales, Marketing, Product Management, Engineering), including Executive-level visibility  Location: Preference for candidates located in Austin, Texas to work a hybrid schedule (2 days/week) in our downtown headquarters with flexibility to travel for occasional customer onsites Sponsorship: AlertMedia does not sponsor candidates. Candidate must not require sponsorship now or in the future. Why you’ll love working at AlertMedia: At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other. Competitive base salary + Company-wide bonus program  Generous and flexible time off and parental leave policies  Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!  401K with generous company match  Amazing rewards and incentives – we love celebrating each other!  Commitment to community service with opportunities to give back   A Best Places to Work company 10 years in a row and numerous other awards  Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails  Ongoing career development opportunities through our Learning & Development team  You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture About AlertMedia:  AlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.  We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.    This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com    By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/  ", "summaryDescription" : "Strategic Implementation Manager at AlertMedia", "postedDate" : "2026-06-16T03:16:46.010", "createdAt" : "2026-06-16T03:16:46.010", "lastUpdated" : "2026-06-16T11:42:10.271", "ingestTimestamp" : "2026-06-16T03:16:46.010", "mongoId" : "6a3097bef292fd229c0def05", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 699.548, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ce87e74d8ee00a0a6ae32", "title" : "Preclinical Lab Manager", "company" : "Nudge", "industry" : "Research", "salary" : { "min" : 135000.0, "max" : 185000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Preclinical Lab Manager in San Francisco, Biotech industry, adjusted for full-time onsite work." }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "timestamp" : "2026-06-15T09:10:46.821", "fingerprint" : "57960b13369d222ff58e94115af0039a2f483d8d17ed44c0f5db371962a8dc93", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/nudge/e238a284-a15f-4f8a-8cef-6889545cabc0/application", "externalId" : "e238a284-a15f-4f8a-8cef-6889545cabc0", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 4, "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Colony coordination", "Breeding coordination", "Animal logistics", "IACUC protocols", "Chemical safety", "Biological safety", "Animal safety", "Inventory management", "Procurement", "Receiving", "Equipment maintenance", "Equipment calibration", "Husbandry" ], "softSkillsList" : [ "Professional judgment" ], "hardSkills" : [ { "name" : "Colony coordination", "level" : "intermediate" }, { "name" : "Breeding coordination", "level" : "intermediate" }, { "name" : "Animal logistics", "level" : "intermediate" }, { "name" : "IACUC protocols", "level" : "intermediate" }, { "name" : "Chemical safety", "level" : "intermediate" }, { "name" : "Biological safety", "level" : "intermediate" }, { "name" : "Animal safety", "level" : "intermediate" }, { "name" : "Inventory management", "level" : "intermediate" }, { "name" : "Procurement", "level" : "intermediate" }, { "name" : "Receiving", "level" : "intermediate" }, { "name" : "Equipment maintenance", "level" : "intermediate" }, { "name" : "Equipment calibration", "level" : "intermediate" }, { "name" : "Husbandry", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Professional judgment" } ], "majorSkills" : "Vivarium operations, Animal research compliance, Lab safety programs", "majorSkillsList" : [ "Vivarium operations", "Animal research compliance", "Lab safety programs" ], "coreResponsibilities" : "Manage rodent vivarium operations, Coordinate colony and breeding, Manage animal logistics, Manage vendor communication, Support animal care technicians, Maintain animal welfare standards, Maintain husbandry standards, Maintain operational efficiency, Own animal research compliance, Manage IACUC protocols, Manage protocol amendments, Manage protocol renewals, Manage inspection readiness, Own lab safety programs, Maintain training records, Manage inventory, Manage procurement, Manage receiving of lab supplies, Coordinate calibration of lab equipment, Coordinate maintenance of lab equipment, Coordinate upkeep of lab equipment, Build scalable operational systems", "teamCollaboration" : "Work with research scientists; Work with lab staff", "domainKnowledge" : "Neuroscience research; Rodent vivarium; In vitro research; In vivo research", "domainList" : [ "neuroscience-research", "rodent-vivarium", "in-vitro-research", "in-vivo-research" ], "domainSpecificKnowledge" : [ "Neuroscience research", "Rodent vivarium", "In vitro research", "In vivo research" ], "documentationSkills" : "Training records", "qualificationsBasic" : "4 years research lab experience, Rodent colony experience, Animal research compliance familiarity, Lab safety standards familiarity", "qualificationsPreferred" : "Bachelor's in biology, Bachelor's in neuroscience, Bachelor's in related field", "workSiteFlexibility" : "Onsite", "rawDescription" : "About Nudge At Nudge, our mission is to develop the best technology for interfacing with the brain to improve people's lives. We're starting with an approach that we believe can help the most people the fastest, and also allow us to learn as much about the brain as possible: developing a non-invasive, ultrasound-based device that can stimulate and image the brain at high resolution and depth. This is a vertically integrated effort building cutting-edge hardware, software, and research capabilities to create products that can benefit millions — and eventually billions — of people. To succeed, we need to assemble world-class teams across everything we do. We hire people who are exceptional at their craft, believe hard things are worth doing, and execute relentlessly — people who expect the highest levels of both rigor and integrity from each other. About the role We’re looking for a Preclinical Lab Manager to own the day-to-day operations, compliance, and infrastructure of Nudge’s preclinical research organization and rodent vivarium. You’ll work closely with research scientists and lab staff to build and scale the operational systems that support both in vitro and in vivo neuroscience research. As Preclinical Lab Manager at Nudge, you will: - Manage day-to-day rodent vivarium operations, including colony and breeding coordination, animal logistics, and vendor communication - Support a team of animal care technicians to maintain high standards of animal welfare, husbandry, and operational efficiency - Own animal research compliance, including IACUC protocols, amendments, renewals, and inspection readiness - Own lab safety programs and maintain training records, including chemical, biological, and animal safety compliance - Manage inventory, procurement, and receiving of lab supplies - Coordinate calibration, maintenance, and upkeep of lab equipment (e.g., pipettors, biosafety cabinets, incubators, anesthesia systems) - Help build scalable operational systems that enable the long-term growth of Nudge’s preclinical research organization About you We are looking for a Preclinical Lab Manager with at least 4 years of preclinical, academic, or industry research lab experience. Regardless of career level, you should have: - Experience working with rodent colonies and supporting mouse and/or rat research workflows - Familiarity with animal research compliance (IACUC or equivalent) and lab safety standards - Strong organizational skills and attention to detail - Bachelor’s degree in biology, neuroscience, or a related field preferred - High integrity and strong professional judgment", "summaryDescription" : "Preclinical Lab Manager at Nudge. Skills: Vivarium operations, Animal research compliance, Lab safety programs. Manage rodent vivarium operations. Coordinate colony and breeding", "createdAt" : "2026-06-14T05:36:21.932", "lastUpdated" : "2026-06-15T09:10:46.821", "ingestTimestamp" : "2026-06-14T05:36:21.932", "mongoId" : "6a2ce87e74d8ee00a0a6ae32", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 185000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Colony coordination", "Breeding coordination", "Animal logistics", "IACUC protocols", "Chemical safety", "Biological safety", "Animal safety", "Inventory management", "Procurement", "Receiving", "Equipment maintenance", "Equipment calibration", "Husbandry", "Professional judgment", "Vivarium operations", "Animal research compliance", "Lab safety programs", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Neuroscience research", "Rodent vivarium", "In vitro research", "In vivo research" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 697.9845, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3051b9f292fd229cf059d0", "title" : "Implementation Project Manager", "company" : "Bottomline", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Implementation Project Manager in Portsmouth, United States, adjusted for the FinTech industry and company size." }, "location" : "Portsmouth, NH", "locations" : [ "Portsmouth", "NH" ], "timestamp" : "2026-06-16T08:51:55.484", "fingerprint" : "4400016389a154fd815568f3addefea3427b4cfcdb2effed912103c3a28959a9", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bottomlinetechnologies/jobs/8575806002", "externalId" : "8575806002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Portsmouth", "state" : "New Hampshire", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "43.0751306,-70.7601826" } ], "locationText" : "Portsmouth, New Hampshire, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 2, "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role We’re looking for an Implementation Project Manager to grow with us in our Portsmouth, NH office Hybrid (2 days a month in-office). Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers Will Not be provided for this position. The Implementation Project Manager is responsible for managing customer implementations of Bottomline’s Paymode solution. This motivated and multi-talented individual works closely with our customers, vendors, and banks or financial institutions, as well as our internal Sales, Enrollment, Development, QA, and Hosted Services groups to ensure a smooth, efficient, and successful client experience. How you'll contribute: Educate, lead, and manage Paymode implementation projects to scheduled completion. Develops solid relationships with customers during implementation projects and transitions to other teams when appropriate. Plans and achieves project schedules, activities, tests, etc., while keeping customers apprised and projects on schedule. Ensures execution of project activities by coordinating work assignments with customers apprised and projects on schedule. Establishes and balances priorities and activities between many simultaneously progressing projects. Troubleshoots and tracks project issues, communicating with customers and escalating if required; manages issues to a timely resolution. Ensures established success criteria have been met within timeline and budget. Documents project deliverables and hands off to Customer Support for any potential or ongoing support needs. Gathers and communicates customer requirements with internal teams as well as external vendors, banks, and financial institutions. If you have the attributes, skills, and experience listed below, we want to hear from you! 1-2+ years of Project Management or similar experience Experience in banking application implementations and knowledge of ACH/WIRE/ Foreign drafts/SWIFT and other payment methods is a nice-to-have. Must be skilled in client-facing communication, have strong customer presentation skills, and possess excellent written communication skills. This is essential. Must have excellent analytical and problem-solving skills, combined with the ability to provide quick resolution to problems. Must be customer service orientated and believe in teamwork, collaboration, adaptability, and initiative, but be able to work independently as well. Technical proficiency in MS Excel is required, and MS SharePoint and MS Project experience is preferred. Experience with ERP integration is a nice-to-have or related payments platform. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.", "summaryDescription" : "Implementation Project Manager at Bottomline", "postedDate" : "2026-06-15T23:22:04.521", "createdAt" : "2026-06-15T23:22:04.521", "lastUpdated" : "2026-06-16T08:51:55.484", "ingestTimestamp" : "2026-06-15T23:22:04.521", "mongoId" : "6a3051b9f292fd229cf059d0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 694.58276, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c94f974d8ee00a098c014", "title" : "Implementation Project Manager", "company" : "Intellum, Inc.", "industry" : "SaaS", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Implementation Project Manager in the US SaaS industry, adjusted for remote work." }, "location" : "Remote, United States", "locations" : [ "Remote", "United States" ], "timestamp" : "2026-06-15T10:27:32.700", "fingerprint" : "f6e0a98da98a9665e5481e8d304c7e5f499658ecd3acdae8767a6514b960f1f6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/intelluminc/jobs/5249148008", "externalId" : "5249148008", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Platform expertise", "professionalSkills" : [ "Project management", "Technical guidance", "Business goals alignment", "Client onboarding", "Value realization" ], "hardSkillsList" : [ "Technical requirements translation", "Business requirements translation", "Risk mitigation strategy", "Workflow improvement", "Methodology improvement", "Best practice documentation", "Template creation", "Asset reuse", "Process adherence", "Relationship building", "Expectation management", "Risk escalation", "Accountability driving" ], "hardSkills" : [ { "name" : "Technical requirements translation", "level" : "intermediate" }, { "name" : "Business requirements translation", "level" : "intermediate" }, { "name" : "Risk mitigation strategy", "level" : "intermediate" }, { "name" : "Workflow improvement", "level" : "intermediate" }, { "name" : "Methodology improvement", "level" : "intermediate" }, { "name" : "Best practice documentation", "level" : "intermediate" }, { "name" : "Template creation", "level" : "intermediate" }, { "name" : "Asset reuse", "level" : "intermediate" }, { "name" : "Process adherence", "level" : "intermediate" }, { "name" : "Relationship building", "level" : "intermediate" }, { "name" : "Expectation management", "level" : "intermediate" }, { "name" : "Risk escalation", "level" : "intermediate" }, { "name" : "Accountability driving", "level" : "intermediate" } ], "majorSkills" : "SaaS implementation, Client relationship management, Technical project management", "majorSkillsList" : [ "SaaS implementation", "Client relationship management", "Technical project management" ], "coreResponsibilities" : "Lead implementation projects, Manage end-to-end projects, Drive quality project delivery, Establish clear project plans, Track project progress, Mitigate project risks, Conduct post-project debriefs, Coordinate internal resources, Coordinate client-facing resources, Align project delivery, Guide clients through decisions, Translate requirements into solutions, Identify project risks, Develop mitigation strategies, Contribute insights from retrospectives, Improve team workflows, Improve implementation methodology, Document best practices, Share best practices, Support operational discipline, Maintain accurate documentation, Adhere to established processes, Deliver exceptional client experience, Balance technical accuracy, Align project milestones, Ensure smooth transition, Identify adoption opportunities, Surface expansion opportunities, Own project communication, Keep stakeholders informed, Keep stakeholders aligned, Keep stakeholders engaged, Build trusted relationships, Manage client expectations, Escalate project risks, Drive accountability", "teamCollaboration" : "Cross-functional teams; Internal stakeholders; Customer teams; Sales collaboration; Customer Success collaboration; Product collaboration; Engineering collaboration; Support collaboration; Education collaboration", "projectManagementSkills" : [ "Project management", "Technical initiatives" ], "domainKnowledge" : "Corporate education technology; Customer learning programs; Partner learning programs; Employee learning programs; Platform architecture; Integration best practices; Implementation best practices", "domainList" : [ "corporate-education-technology", "customer-learning-programs", "partner-learning-programs", "employee-learning-programs", "platform-architecture", "integration-best-practices", "implementation-best-practices" ], "domainSpecificKnowledge" : [ "Corporate education technology", "Customer learning programs", "Partner learning programs", "Employee learning programs", "Platform architecture", "Integration best practices", "Implementation best practices" ], "toolProficiency" : [ "Asana", "Salesforce", "Harvest" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Accurate documentation", "continuousLearning" : "Personal development budgets; LinkedIn Learning", "innovationCreativity" : "Creativity", "problemSolvingSkills" : "Problem-solving skills", "outcomesObjectives" : "Meet milestones on time; Meet milestones within budget; Deliver measurable outcomes; Position clients for success; Client satisfaction; Implementation timeline adherence; Scope management; Budget management; Project health indicators; Post-onboarding adoption; Retention indicators", "qualificationsBasic" : "5+ years relevant experience, 3+ years SaaS implementation, Manage client relationships, Manage high-stakes projects, Manage high-visibility projects, Familiarity with Asana, Familiarity with Salesforce, Familiarity with Harvest, Platform architecture understanding, Integration best practices, Implementation best practices, Project management methodology, Balance multiple projects, Balance competing priorities, Excellent written communication, Excellent verbal communication, Organizational skills, Time management skills, Problem-solving skills, Collaborative mindset", "qualificationsPreferred" : "Enterprise level SaaS implementation, Experience with HR systems, Experience with Education systems, Experience with similar systems, Lead without authority", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About us Intellum is the leader in corporate education technology and powers the largest, most successful customer, partner, and employee learning programs in the world. Large brands and fast-moving companies like Google, Meta, Amazon, Walmart, Xero, Atlassian, Mailchimp, Airbnb, Stripe, and TikTok rely on Intellum to engage and educate the audiences they touch. We have always been a “remote first” company and are proud to have team members located all over the world. We value Curiosity, Creativity, Perseverance, and Kindness and strive to demonstrate these core values every day. Our culture is very important to us. We invest in our people in fun and exciting ways, including personal development budgets and an annual all-company retreat that is focused less on work and more on human connections. We are in growth mode, and our “smart growth” approach ensures that we will continue to scale our company effectively. This is not a traditional Project Manager role focused on internal stakeholders, PMO governance, or back-office project tracking. This is a client-facing SaaS implementation and onboarding role responsible for guiding Intellum customers through complex technical implementations, platform launches, integrations, and customer-specific configuration projects. The Implementation Project Manager (IPM) plays a key role in delivering efficient and effective services experiences for new and existing Intellum clients. Responsible for directly managing end-to-end implementation projects and technical initiatives, the IPM ensures alignment between technical requirements and business goals while providing a structured, high-quality customer experience. This role requires strong project management capabilities, platform expertise, and the ability to collaborate across internal and customer teams to deliver measurable outcomes. As a member of the Technical Project Management team within Professional Services, you will guide internal stakeholders and clients through complex implementation efforts, proactively identifying risks, resolving issues, and providing clear technical guidance throughout the project lifecycle. You will partner closely with cross-functional teams, including Sales, Customer Success, Product, Engineering, Support, and Education, to ensure clients are positioned for long-term adoption and success. This role reports to the Director of Technical Project Management. Responsibilities: Project Management & Work Quality Lead multiple implementation projects simultaneously, from kickoff through delivery, ensuring all milestones are met on time and within budget. Manage end-to-end technical projects requiring cross-functional alignment and execution for new and existing customers. Drive quality project delivery and long-term customer health by establishing clear project plans, tracking progress, identifying and mitigating risk, and conducting post-project debriefs. Coordinate internal and client-facing resources, aligning project delivery with customers’ desired business outcomes and Intellum’s company targets. Technical & Platform Expertise Demonstrate strong platform knowledge and guide clients through technical decisions, including integrations, user management, and data structures. Translate technical and business requirements into scalable solutions aligned with client goals and product capabilities. Identify potential project and technical risks early and proactively develop mitigation strategies. Continuous Improvement & Knowledge Sharing Contribute insights from project retrospectives to improve team workflows and implementation methodology. Document and share best practices, templates, and reusable assets to support consistent delivery excellence. Support operational discipline by maintaining accurate documentation and adherence to established processes. Customer Experience & Growth Deliver an exceptional client experience during implementation and technical projects, balancing technical accuracy with relationship-building and long-term retention. Align project milestones to measurable client business outcomes and adoption goals. Partner with Customer Success to ensure a smooth transition from implementation to ongoing Customer Success management. Identify opportunities to enhance client adoption and surface potential expansion opportunities to appropriate internal stakeholders. Stakeholder Management & Communication Own all project-related communication, keeping internal and external stakeholders informed, aligned, and engaged. Build trusted relationships with clients and internal teams through transparency, consistency, and responsiveness. Manage expectations, escalate risks when necessary, and drive accountability throughout the project lifecycle. Metrics/Goals The Implementation Project Manager is measured on: Client satisfaction Implementation timeline adherence Scope and budget management Project health indicators Post-onboarding adoption and retention indicators Required Skills 5+ years of relevant experience At least 3+ years of experience in SaaS implementation, ideally at the enterprise level Strong preference for experience working with HR, Education, or similar systems Experience managing client relationships and high-stakes, high-visibility projects Familiarity with tools such as Asana, Salesforce, Harvest, or other project/resource management platforms Strong understanding of platform architecture, integration best practices, implementation best practices, and project management methodology Ability to balance multiple projects and competing priorities Excellent written and verbal communication skills Strong organizational, time management, and problem-solving skills Collaborative mindset and the ability to lead without authority BENEFITS Medical - 100% of employee premiums for selected individual plans Dental - 100% of employee premiums covered Vision - 100% of employee premiums covered LinkedIn Learning 401(k) plus matching (US Based Only) Flexible PTO Calm subscription Annual Company Retreat Intellum is an equal-opportunity employer. We're committed to building an inclusive team that celebrates diversity in people, perspectives, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status. We encourage you to apply for an open position and if you have questions about whether or not your job experience and skill set meet the requirements for a specific role, reach out to us directly at careers@intellum.com. If you are an individual applying from CA, NY, CO, CT, MD, NV, or RI, please reach out to careers@intellum.com to inquire about specific pay ranges.", "summaryDescription" : "Implementation Project Manager at Intellum, Inc.. Skills: SaaS implementation, Client relationship management, Technical project management. Lead implementation projects. Manage end-to-end projects", "postedDate" : "2026-06-14T05:58:43.427", "createdAt" : "2026-06-14T05:58:43.427", "lastUpdated" : "2026-06-15T10:27:32.700", "ingestTimestamp" : "2026-06-14T05:58:43.427", "mongoId" : "6a2c94f974d8ee00a098c014", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Technical requirements translation", "Business requirements translation", "Risk mitigation strategy", "Workflow improvement", "Methodology improvement", "Best practice documentation", "Template creation", "Asset reuse", "Process adherence", "Relationship building", "Expectation management", "Risk escalation", "Accountability driving", "SaaS implementation", "Client relationship management", "Technical project management", "Project management", "Technical guidance", "Business goals alignment", "Client onboarding", "Value realization", "Technical initiatives", "Corporate education technology", "Customer learning programs", "Partner learning programs", "Employee learning programs", "Platform architecture", "Integration best practices", "Implementation best practices", "Asana", "Salesforce", "Harvest" ], "skillCount" : 32, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 688.9835, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca57974d8ee00a09b6b17", "title" : "Manager - Workiva Implementation & Optimization", "company" : "Alpha Financial Markets Consulting", "industry" : "Consulting", "salary" : { "min" : 130000.0, "max" : 160000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "North America", "locations" : [ "North America" ], "certifications" : [ "Workiva certifications" ], "timestamp" : "2026-06-16T01:47:35.525", "fingerprint" : "c7a2b7565e029e54fb8a785ab7fa1172ae2a057b60c9a7a950f9724539ee5af6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/alphafmcroles/jobs/8548448002", "externalId" : "8548448002", "industryFunction" : { }, "structuredLocations" : [ { "continent" : "na", "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Workiva", "professionalSkills" : [ "Reporting transformation", "Enterprise software implementation", "Solution design", "Agile delivery", "User acceptance testing", "Sales pursuits" ], "hardSkillsList" : [ "Financial reporting", "Process efficiency", "Governance", "Scalability" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Financial reporting", "level" : "intermediate" }, { "name" : "Process efficiency", "level" : "intermediate" }, { "name" : "Governance", "level" : "intermediate" }, { "name" : "Scalability", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Workiva implementation, Client delivery, Team management", "majorSkillsList" : [ "Workiva implementation", "Client delivery", "Team management" ], "coreResponsibilities" : "Lead Workiva implementation projects, Manage project delivery, Lead client workshops, Oversee solution design, Coordinate consultants, Coordinate solution architects, Configure Workiva platform, Support client reporting needs, Support business needs, Plan Workiva projects, Execute Workiva projects, Deliver Workiva projects, Manage scope, Manage timelines, Manage deliverables, Manage risks, Manage issues, Manage budget awareness, Manage communication, Lead client meetings, Lead discovery sessions, Lead design workshops, Lead status calls, Lead sprint reviews, Lead steering committee updates, Lead go-live readiness discussions, Translate client processes, Translate spreadsheets, Translate documents, Translate business requirements, Design scalable Workiva solutions, Oversee setup, Oversee configuration, Configure Workiva documents, Configure Workiva spreadsheets, Configure Workiva presentations, Configure Workiva processes, Configure Workiva tasks, Configure Workiva permissions, Configure Workiva reporting workflows, Configure Workiva template structures, Configure Workiva linking strategies, Configure Workiva common content, Configure Workiva review cycles, Manage consultants, Manage solution architects, Assign work, Monitor progress, Remove blockers, Review deliverables, Hold team accountable, Support Agile delivery, Support sprint planning, Support backlog management, Support standups, Support retrospectives, Support definition-of-done reviews, Develop client training, Deliver client training, Support user acceptance testing, Resolve feedback, Help clients maintain solution, Help clients operate solution, Build trusted relationships, Identify project risks, Identify project dependencies, Identify project decisions, Identify opportunities, Expand client value, Mentor consultants, Mentor senior consultants, Support internal methodology, Support accelerators, Support templates, Support delivery best practices, Support sales pursuits", "teamCollaboration" : "Manage delivery teams; Coordinate consultants; Coordinate solution architects; Manage consultants; Manage solution architects; Build trusted relationships; Cross-functional delivery teams", "projectManagementSkills" : [ "Project management", "Scope management", "Timeline management", "Deliverable management", "Risk management", "Issue management", "Budget awareness", "Agile project delivery", "Sprint planning", "Backlog management", "Status reporting" ], "domainKnowledge" : "Alternative investments; Financial services; Technology-enabled transformation; Reporting processes; Operational efficiency; Governance; Scalability; Financial reporting; Fund reporting; Investor reporting; SEC reporting; Management reporting; Private markets; Asset management; Real estate; Insurance; Public companies; Reporting operating models", "domainList" : [ "alternative-investments", "financial-services", "technology-enabled-transformation", "reporting-processes", "operational-efficiency", "governance", "scalability", "financial-reporting", "fund-reporting", "investor-reporting", "sec-reporting", "management-reporting", "private-markets", "asset-management", "real-estate", "insurance", "public-companies", "reporting-operating-models" ], "domainSpecificKnowledge" : [ "Alternative investments", "Financial services", "Technology-enabled transformation", "Reporting processes", "Operational efficiency", "Governance", "Scalability", "Financial reporting", "Fund reporting", "Investor reporting", "SEC reporting", "Management reporting", "Private markets", "Asset management", "Real estate", "Insurance", "Public companies", "Reporting operating models" ], "toolProficiency" : [ "Workiva platform" ], "communicationSkills" : "Client communication; Stakeholder communication; Executive status updates; Verbal communication; Written communication", "continuousLearning" : "LinkedIn Learning; Learning and development", "problemSolvingSkills" : "Resolve feedback; Resolve issues", "outcomesObjectives" : "Deliver on time; Deliver within scope; Align to client expectations; Drive high-quality outcomes", "qualificationsBasic" : "5+ years consulting experience, 3+ years Workiva implementation, Experience leading Workiva projects, Understanding Workiva platform, Translate reports to Workiva, Project management skills, Experience managing teams, Client-facing presence, Excellent communication skills, Excel literacy, Familiarity with Agile, Operate independently", "qualificationsPreferred" : "Workiva certifications, Implement Workiva for financial reporting, Implement Workiva for fund reporting, Implement Workiva for investor reporting, Implement Workiva for SEC reporting, Implement Workiva for management reporting, Experience with private markets, Experience with asset management, Experience with real estate, Experience with insurance, Experience with public companies, Experience with financial services clients, Experience with template design, Experience with common content, Experience with report standardization, Experience with roll-forward processes, Experience with review workflows, Experience with scalable reporting architecture, Prior management consulting experience, Support sales pursuits, Support solution demonstrations, Support estimates, Support statements of work, Understanding reporting operating models, Support go-live readiness, Support user acceptance testing, Support training, Support post-go-live support", "rawDescription" : "Alpha Alternatives - EPM Overview Alpha is a global advisory firm focused on alternative investments, financial services, and technology-enabled transformation. We help clients improve reporting processes, operational efficiency, governance, and scalability through a combination of business consulting, technology implementation, and industry expertise. As an Elite Workiva partner, Alpha’s Workiva practice is one of our core solution offerings. We are looking for an experienced Manager-level consultant who can step into active client delivery, lead Workiva implementation projects, manage delivery teams, and drive high-quality outcomes across complex reporting and operational initiatives. Role Overview The Manager, Workiva Implementation Consultant will lead client-facing Workiva implementation projects from discovery through go-live. This individual will be responsible for managing project delivery, leading client workshops, overseeing solution design, coordinating consultants and solution architects, and ensuring the Workiva platform is configured to support each client’s reporting and business needs. This is a hands-on consulting leadership role. The ideal candidate can quickly pick up active projects, understand client requirements, organize workstreams, manage teams, communicate clearly with stakeholders, and drive delivery forward with minimal ramp-up. What You’ll Do / Keys to Success Lead the planning, execution, and delivery of Workiva implementation projects from kickoff through go-live, ensuring projects are delivered on time, within scope, and aligned to client expectations. Serve as the day-to-day project lead and primary client contact, managing scope, timelines, deliverables, risks, issues, budget awareness, and overall communication. Lead client meetings, discovery sessions, design workshops, status calls, sprint reviews, steering committee updates, and go-live readiness discussions. Translate client reporting processes, spreadsheets, documents, and business requirements into scalable Workiva solutions. Oversee the setup and configuration of Workiva documents, spreadsheets, presentations, processes, tasks, permissions, reporting workflows, template structures, linking strategies, common content, and review cycles. Manage consultants and solution architects assigned to Workiva implementation projects by assigning work, monitoring progress, removing blockers, reviewing deliverables, and holding the team accountable. Support Agile delivery activities, including sprint planning, backlog management, standups, retrospectives, and definition-of-done reviews. Develop and deliver client training, support user acceptance testing, resolve feedback, and help clients understand how to maintain and operate their Workiva solution after go-live. Build trusted relationships with client stakeholders across accounting, finance, reporting, operations, IT, audit, compliance, and executive teams. Proactively identify project risks, dependencies, decisions, and opportunities to expand client value through additional Workiva use cases, optimization, managed services, or future phases. Mentor consultants and senior consultants while supporting Alpha’s internal methodology, accelerators, templates, delivery best practices, and sales pursuits as needed. Required Qualifications 5+ years of consulting, financial systems, reporting transformation, or enterprise software implementation experience. 3+ years of hands-on Workiva implementation experience. Experience leading Workiva implementation projects or major Workiva workstreams. Strong understanding of Workiva documents, spreadsheets, linking, reporting workflows, permissions, tasks, processes, and platform administration. Ability to translate existing client reports, spreadsheets, documents, business requirements, and manual processes into scalable Workiva solutions. Strong project management skills, including scope, timeline, budget, risk, issue, and stakeholder management. Experience managing consultants or cross-functional delivery teams. Strong client-facing presence with the ability to lead meetings, workshops, and executive-level status updates. Excellent written and verbal communication skills. Strong Excel literacy and comfort working with financial reporting materials. Familiarity with Agile project delivery, including sprint planning, backlog management, and status reporting. Ability to operate independently, manage ambiguity, and drive work forward with minimal oversight. Preferred Qualifications Workiva certifications or specializations in one or more relevant areas. Experience implementing Workiva for financial reporting, fund reporting, investor reporting, SEC reporting, management reporting cases. Experience working with private markets, asset management, real estate, insurance, public companies, or broader financial services clients. Experience with template design, common content, report standardization, roll-forward processes, review workflows, and scalable reporting architecture. Prior management consulting experience. Experience supporting go-live readiness, user acceptance testing, training, and post-go-live support. Ability to support sales pursuits, solution demonstrations, estimates, and statements of work. Strong understanding of reporting operating models and how technology can improve process efficiency, governance, and control. Compensation and Benefits Learning and development: Vast opportunities to self-development, unlimited access to LinkedIn Learning Flexible working: Work-life balance with flexible schedule Community events: We offer a range of social events and meetups 25 days’ holiday in addition to public holidays Supplemented medical, dental and vision coverage 401(k) with employer match Wellness initiatives to promote healthy working, including an allowance for remote working technology Access to discounted travel, tickets, events, and more through our benefit partner There are a wide range of factors that are considered in making compensation decisions including but not limited to - skill sets, experience and training, and licensure and certifications. A reasonable estimate of the salary range is $130,000 – $160,000 USD, subject to change based on salary benchmarking. In addition to this salary, candidates will be eligible for a variable bonus.", "summaryDescription" : "Manager - Workiva Implementation & Optimization at Alpha Financial Markets Consulting. Skills: Workiva implementation, Client delivery, Team management. Lead Workiva implementation projects. Manage project delivery", "postedDate" : "2026-06-14T19:20:23.817", "createdAt" : "2026-06-14T19:20:23.817", "lastUpdated" : "2026-06-16T01:47:35.525", "ingestTimestamp" : "2026-06-14T19:20:23.817", "mongoId" : "6a2ca57974d8ee00a09b6b17", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 130000, "salaryAnnualMax" : 160000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Financial reporting", "Process efficiency", "Governance", "Scalability", "Leadership", "Workiva implementation", "Client delivery", "Team management", "Reporting transformation", "Enterprise software implementation", "Solution design", "Agile delivery", "User acceptance testing", "Sales pursuits", "Project management", "Scope management", "Timeline management", "Deliverable management", "Risk management", "Issue management", "Budget awareness", "Agile project delivery", "Sprint planning", "Backlog management", "Status reporting", "Alternative investments", "Financial services", "Technology-enabled transformation", "Reporting processes", "Operational efficiency", "Fund reporting", "Investor reporting", "SEC reporting", "Management reporting", "Private markets", "Asset management", "Real estate", "Insurance", "Public companies", "Reporting operating models", "Workiva certifications", "Workiva platform" ], "skillCount" : 42, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 684.6344, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c9fa774d8ee00a09a03a4", "title" : "Implementation Manager", "company" : "Planhat", "industry" : "Deployment and Growth", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Implementation Manager in Atlanta, United States, adjusted for manager seniority in the SaaS industry." }, "location" : "Atlanta", "locations" : [ "Atlanta", "Boston", "Indianapolis", "Los Angeles", "New York", "Toronto" ], "timestamp" : "2026-06-15T09:04:48.169", "fingerprint" : "6aad0640039a1f0bcfaab54d5eaf03b79034ef17a075ccc710bc8105ea51a996", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/planhat/40082b7e-b501-4056-b8d6-a2f025942f28/application", "externalId" : "40082b7e-b501-4056-b8d6-a2f025942f28", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "System architecture, Integrations, Data flows", "professionalSkills" : [ "Project management", "Consulting", "Customer Success", "RevOps transformation" ], "hardSkillsList" : [ "Data architecture" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Data architecture", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer Success, SaaS implementation, Project management", "majorSkillsList" : [ "Customer Success", "SaaS implementation", "Project management" ], "coreResponsibilities" : "Lead enterprise implementations, Ensure timelines achieved, Ensure deliverables achieved, Ensure outcomes achieved, Be a product expert, Advise customers on leveraging Planhat, Consult strategically with executives, Consult strategically with leaders, Consult strategically with technical teams, Align platform configuration, Facilitate enablement sessions, Empower leaders, Empower admins, Empower end users, Champion change management, Guide organizations through process shifts, Guide organizations through communication shifts, Guide organizations through behavioral shifts, Make Planhat adoption stick, Collaborate with Sales, Collaborate with CS, Collaborate with Product, Collaborate with Support, Collaborate with Enablement", "teamCollaboration" : "Cross-functional collaboration; Sales collaboration; CS collaboration; Product collaboration; Support collaboration; Enablement collaboration", "projectManagementSkills" : [ "Project management", "Timeline management" ], "domainKnowledge" : "SaaS; CS; CRM; RevOps; Customer value; Revenue; Retention", "domainList" : [ "saas", "cs", "crm", "revops", "customer-value", "revenue", "retention" ], "domainSpecificKnowledge" : [ "SaaS", "CS", "CRM", "RevOps", "Customer value", "Revenue", "Retention" ], "communicationSkills" : "Verbal communication; Written communication; Executive sessions; Facilitating workshops", "problemSolvingSkills" : "Figure things out", "outcomesObjectives" : "Deliver implementations on time; Deliver clear outcomes; Be seen as trusted advisor; Bridge gap between vision and delivery; Grow into complex engagements; Take on broader responsibilities; Contribute to implementation methodology; Build templates; Build playbooks; Build frameworks; Raise standard for team; Drive measurable impact on revenue; Drive measurable impact on retention", "qualificationsBasic" : "Part consultant, Part project manager, Part coach, Customer-obsessed, Led complex software implementations, Technical savviness, Understand system architecture, Understand integrations, Understand data flows, Tenacity to figure things out, Exceptional communicator, Simplify the complex, Lead with confidence, Organized, Structured, Meticulous with details, Build relationships easily, Facilitate workshops, Facilitate executive sessions, Juggling multiple customers, Juggling priorities, Juggling timelines, Business acumen, Understand revenue, Understand retention, Understand customer value", "qualificationsPreferred" : "Experience with SaaS platforms, CRM experience, CSP systems experience, Data integration experience, Data mapping experience, Change management frameworks experience, Prosci experience, Six Sigma experience, Background in consulting, Customer Success background, RevOps transformation background", "rawDescription" : "COMPETENCIES You're part consultant, part project manager, part coach and 100% customer-obsessed. You've led complex software implementations, ideally in SaaS, CS, CRM, or RevOps ecosystems. You have the technical savviness to understand system architecture, integrations, and data flows and the tenacity to figure things out. You're an exceptional communicator, both verbally and in writing, able to simplify the complex and lead with confidence. You're organized, structured, meticulous with details, and never satisfied with good enough. That shows up in how you work: - You build relationships easily across org charts, from C-suite to system admins - You're comfortable facilitating workshops and executive sessions, both virtual and in-person - You bring strong project management skills and can juggle multiple customers, priorities, and timelines without missing a beat - You have the business acumen to understand revenue, retention, and customer value, and you know how to move the needle Bonus points if you have experience with SaaS platforms such as CRM or CSP systems, data integration and mapping, change management frameworks such as Prosci or Six Sigma, or a background in consulting, Customer Success, or RevOps transformation. TRAJECTORY We are one of the most versatile teams at Planhat. We partner with customers across industries and regions, working closely with Sales, CS, Product, Support, and Enablement to ensure every engagement drives value from day one. We don't just implement software, we design outcomes, enable teams, and champion adoption. Imagine: - Leading a multi-stakeholder kickoff with a global SaaS company to redefine how they manage customers through Planhat - Facilitating a workshop for a CS leadership team to map out key processes to drive revenue and retention, such as account planning, executive alignments, and expansion plays - Translating complex data architecture into an elegant customer insights dashboard that drives renewals and expansion In this role you will: - Lead enterprise implementations from kickoff to go-live, ensuring timelines, deliverables, and outcomes are achieved - Be a product expert and confidently advise customers on how to best leverage Planhat to meet their business goals - Consult strategically with customer executives, functional leaders, and technical teams to align platform configuration with business outcomes - Facilitate enablement sessions, both virtual and in-person, to empower leaders, admins, and end users - Champion change management by guiding organizations through the process, communication, and behavioral shifts required to make Planhat adoption stick - Collaborate cross-functionally with Sales, CS, Product, Support, and Enablement to ensure a seamless customer experience from presale to post-go-live DEFINITION OF SUCCESS Success in this role is about the measurable impact you leave on every customer engagement and the standard you set for the team around you. - You are continuously delivering implementations on time, with clear outcomes that customers can measure and build on - You are consistently seen as a trusted advisor by your customers, bridging the gap between their vision and what Planhat can deliver - You are growing into larger, more complex engagements and taking on broader responsibilities within the team - You are actively contributing to the implementation methodology, building templates, playbooks, and frameworks that raise the standard for the whole team - You are driving measurable impact on revenue and retention through the quality of your onboarding and adoption work", "summaryDescription" : "Implementation Manager at Planhat. Skills: Customer Success, SaaS implementation, Project management. Lead enterprise implementations. Ensure timelines achieved", "createdAt" : "2026-06-14T04:33:28.598", "lastUpdated" : "2026-06-15T09:04:48.169", "ingestTimestamp" : "2026-06-14T04:33:28.598", "mongoId" : "6a2c9fa774d8ee00a09a03a4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data architecture", "Leadership", "Customer Success", "SaaS implementation", "Project management", "Consulting", "RevOps transformation", "Timeline management", "SaaS", "CS", "CRM", "RevOps", "Customer value", "Revenue", "Retention" ], "skillCount" : 15, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 682.7964, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc2b074d8ee00a0a07305", "title" : "Implementation Manager", "company" : "Multitude Insights", "industry" : "Customer Success", "salary" : { "min" : 2500000.0, "max" : 4500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Implementation Manager in the SaaS industry, adjusted for lead experience and remote work in India." }, "location" : "Remote ", "locations" : [ "Remote ", "NYC", "Seattle ", "Los Angeles ", "Portland" ], "timestamp" : "2026-06-15T07:17:02.652", "fingerprint" : "ac089eea8273a524b7a870a0a5a0d9cd6ea5bfa7cbf432fa63546f497d9c2bbb", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/multitude%20insights/9a8224f3-9e67-4982-a2ae-e77a6a8d96ff/application", "externalId" : "9a8224f3-9e67-4982-a2ae-e77a6a8d96ff", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Customer success", "Project management", "Change management", "Workflow assessment", "Technical scoping", "Customer adoption", "Training enablement", "Stakeholder communication", "System configuration" ], "hardSkillsList" : [ "Platform configuration", "Workflow mapping", "Onboarding sessions" ], "softSkillsList" : [ "Leadership", "Critical thinking" ], "hardSkills" : [ { "name" : "Platform configuration", "level" : "intermediate" }, { "name" : "Workflow mapping", "level" : "intermediate" }, { "name" : "Onboarding sessions", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Critical thinking" } ], "majorSkills" : "Customer onboarding, Platform configuration, Change management", "majorSkillsList" : [ "Customer onboarding", "Platform configuration", "Change management" ], "coreResponsibilities" : "Lead end-to-end implementations, Own onboarding and implementation process, Manage project timelines, Manage stakeholder communication, Drive implementation workstreams, Handle portions of work directly, Configure customer environments, Ensure implementations stay on track, Deliver customer experience, Drive customer adoption, Conduct workflow assessments, Conduct technical scoping, Document current state workflows, Develop future state workflow maps, Guide customers through change management, Collaborate with Customer Success Managers, Deliver onboarding sessions, Deliver training, Deliver enablement, Act as trusted partner, Create scalable implementation playbooks, Create templates, Create processes, Create best practices, Capture lessons learned, Improve how Multitude deploys, Define systems, Define operational infrastructure, Track implementation outcomes, Identify ways to improve speed, Identify ways to improve adoption, Identify ways to improve satisfaction, Partner with Product, Partner with Engineering, Partner with Customer Success, Ensure successful customer launches, Translate customer needs, Translate implementation feedback, Identify implementation risks, Drive resolution across teams, Provide frontline customer insight", "teamCollaboration" : "Internal and external teams; Cross-functional teams; Customer Success Managers; Product; Engineering; Customer Success", "projectManagementSkills" : [ "Project management", "Organizational skills", "Execution" ], "domainKnowledge" : "Public safety; Law enforcement; Gov-tech; Public sector technology", "domainList" : [ "public-safety", "law-enforcement", "gov-tech", "public-sector-technology" ], "domainSpecificKnowledge" : [ "Public safety", "Law enforcement", "Gov-tech", "Public sector technology" ], "communicationSkills" : "Stakeholder communication; Customer communication; Agency leadership communication", "documentationSkills" : "Document workflows; Develop workflow maps", "innovationCreativity" : "Builder mindset; Create systems; Create playbooks; Create infrastructure", "problemSolvingSkills" : "Problem solving; Troubleshooting", "outcomesObjectives" : "Agencies launch smoothly and quickly; Customers adopt BLTN; Implementation processes become repeatable; Implementation processes become scalable; Customer trust strengthens; Customer retention strengthens; Implementation function evolves", "qualificationsBasic" : "6+ years experience, Manage complex implementations, Manage multiple concurrent implementations, Hands-on contribution, Lead customer onboarding, Excellent communication skills, Builder mindset, Balance speed, organization, experience", "qualificationsPreferred" : "Gov-tech experience preferred, Public sector technology experience preferred, Law enforcement-adjacent environments experience preferred, Startup environment experience a plus, Early-stage environment experience a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT MULTITUDE INSIGHTS Multitude Insights builds modern tools for public safety agencies. Our flagship product, BLTN, transforms siloed law-enforcement bulletins and investigative intel into a searchable, AI-powered network that connects cities, counties, and states. Agencies use BLTN to create, share, and link critical information in real time — surfacing patterns analysts often miss and accelerating case resolution across jurisdictions. We're backed by top-tier investors and expanding nationwide, with customers from Boston to Seattle to Orange County. Our mission is simple: give law enforcement the clarity and confidence they need to protect the public. We turn information into awareness — and awareness into action. If you want to build category-defining technology that directly impacts community safety — and join a team on a hyper-growth trajectory — this is the place to do the most meaningful work of your career. THE ROLE Multitude Insights is hiring an Implementation Lead to own the onboarding and activation experience for new agency partners. This is not a pure project management role — we’re looking for someone who can both coordinate the work and help execute it. You’ll lead agencies from kickoff through go-live, helping configure our platform using tools built by our Engineering team, guiding change management, supporting training, and ensuring customers successfully adopt BLTN as part of their daily workflows. This is a foundational role on an early team. We’re looking for someone with a builder mindset who is excited to create the systems, playbooks, and implementation infrastructure that will scale with the company over time. Implementation at Multitude is core to customer success. Your job is to ensure agencies get up and running quickly, realize value fast, and become long-term partners. RESPONSIBILITIES - Lead End-to-End Implementations - Own the onboarding and implementation process from kickoff through go-live and stabilization. - Manage project timelines, milestones, stakeholder communication, and execution across internal and external teams. - Coordinate and drive implementation workstreams while also handling portions of the work directly. - Configure customer environments using internal tools and workflows developed by Engineering. - Ensure implementations stay on track, within scope, and deliver a strong customer experience. - Drive Customer Adoption & Change Management - Conduct current state workflow assessments and technical scoping conversations to understand how agencies operate and where BLTN fits. - Document current state workflows and develop future state workflow maps that define how agencies will use BLTN in practice. - Guide customers through change management and adoption challenges. - Collaborate with Customer Success Managers to deliver onboarding sessions, training, and enablement for end users and administrators, with shared accountability for equipping agencies to use BLTN independently - Act as a trusted partner to agency leadership, operators, and IT stakeholders throughout implementation. - Build the Implementation Function - Create scalable implementation playbooks, templates, processes, and best practices. - Capture lessons learned and continuously improve how Multitude deploys customers. - Help define the systems and operational infrastructure needed to scale implementations over time. - Track implementation outcomes and identify ways to improve onboarding speed, adoption, and customer satisfaction. - Collaborate Cross-Functionally - Partner closely with Product, Engineering, and Customer Success to ensure successful customer launches. - Translate customer needs and implementation feedback into actionable internal requests. - Identify implementation risks early and help drive resolution across teams. - Provide frontline customer insight that informs product and operational improvements. QUALIFICATIONS - 6+ years of experience in implementation, onboarding, customer operations, project management, or customer success within SaaS, gov-tech, or a similar environment. - Experience managing complex customer implementations with multiple stakeholders. - Demonstrated ability to manage multiple concurrent implementations or projects simultaneously without sacrificing quality or customer experience - Strong project management and organizational skills, with the ability to drive execution independently. - Comfortable being hands-on — not just tracking work, but actively contributing to implementation and configuration tasks. - Experience leading customer onboarding, training, or change management initiatives. - Excellent communication skills and ability to build trust with customers. - Builder mindset with comfort operating in ambiguity and creating structure from scratch. - Ability to balance speed, organization, and customer experience in a fast-moving environment. - Experience in gov-tech, public sector technology, or law enforcement-adjacent environments is highly preferred. - Experience working in startup or early-stage environments is a plus. - Comfortable working in a fully remote environment. - What Success Looks Like - Agencies launch smoothly and quickly. - Customers adopt BLTN as part of their core workflows. - Implementation processes become repeatable and scalable. - Customer trust and retention strengthen over time. - The implementation function evolves into a strategic advantage for the company. - Leadership & Competencies - Builder’s mindset—comfortable creating structure from scratch. - Strategic operator who moves quickly while knowing what scales. - Proactive, data-driven, and high-ownership. - Executive presence and ability to serve as a trusted advisor internally and externally. - Aligned with our core values: Trust, Duty, Urgency.", "summaryDescription" : "Implementation Manager at Multitude Insights. Skills: Customer onboarding, Platform configuration, Change management. Lead end-to-end implementations. Own onboarding and implementation process", "createdAt" : "2026-06-14T05:48:38.590", "lastUpdated" : "2026-06-15T07:17:02.652", "ingestTimestamp" : "2026-06-14T05:48:38.590", "mongoId" : "6a2cc2b074d8ee00a0a07305", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Platform configuration", "Workflow mapping", "Onboarding sessions", "Leadership", "Critical thinking", "Customer onboarding", "Change management", "Customer success", "Project management", "Workflow assessment", "Technical scoping", "Customer adoption", "Training enablement", "Stakeholder communication", "System configuration", "Organizational skills", "Execution", "Public safety", "Law enforcement", "Gov-tech", "Public sector technology" ], "skillCount" : 21, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 682.6816, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c926c74d8ee00a0985bde", "title" : "Technical Team Leader", "company" : "New Era Technology", "industry" : "Technology", "salary" : { "min" : 145000.0, "max" : 195000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Technical Team Leader in Newcastle, Australia, adjusted for the technology industry and company size." }, "location" : "Australia-New Zealand ", "locations" : [ "Australia-New Zealand" ], "certifications" : [ "Microsoft certifications", "Cisco certifications", "VMware certifications" ], "timestamp" : "2026-06-15T06:48:56.672", "fingerprint" : "2d857b751c2f747f98a157f3f3891eaa0d3f2dbcef5ac848d6515963a4083fa2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/neweratechau/jobs/8564092002", "externalId" : "8564092002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Newcastle", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-32.9192953,151.7795348" } ], "locationText" : "Newcastle, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "Networking, Windows Server, Active Directory, DNS, O365, Exchange, Virtualization, SAN, NAS", "professionalSkills" : [ "Service delivery", "Resource allocation", "Performance management", "Client service" ], "hardSkillsList" : [ "LAN administration", "Server administration", "Network configuration" ], "softSkillsList" : [ "Leadership", "Mentoring", "Inclusion" ], "hardSkills" : [ { "name" : "LAN administration", "level" : "intermediate" }, { "name" : "Server administration", "level" : "intermediate" }, { "name" : "Network configuration", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Inclusion" } ], "majorSkills" : "Team leadership, Technical support, Client relations", "majorSkillsList" : [ "Team leadership", "Technical support", "Client relations" ], "coreResponsibilities" : "Provide leadership, Act as escalation point, Manage daily operations, Manage scheduling, Manage rostering, Allocate resources, Coach team members, Mentor team members, Drive team performance, Support training, Support performance management, Support hiring, Oversee leave approvals, Ensure team coverage, Maintain service quality, Maintain SLAs, Update procedures, Communicate with stakeholders, Collaborate on solutions, Support service delivery, Support projects, Support technical tasks, Deliver client service, Build client relationships, Promote team communication, Ensure WHS compliance", "teamCollaboration" : "Stakeholder communication; Team communication", "domainKnowledge" : "IT solutions; WHS policies", "domainList" : [ "it-solutions", "whs-policies" ], "domainSpecificKnowledge" : [ "IT solutions", "WHS policies" ], "toolProficiency" : [ "ConnectWise" ], "communicationSkills" : "Stakeholder communication", "continuousLearning" : "Continuous training; IT skill development", "innovationCreativity" : "Innovation", "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Occasional travel", "outcomesObjectives" : "Meet client satisfaction; Meet service levels; Meet performance targets", "qualificationsBasic" : "Five years' experience, Technical expertise, Networking experience (LAN), Windows Server knowledge, AD knowledge, DNS knowledge, O365 knowledge, Exchange knowledge, Virtualization knowledge", "qualificationsPreferred" : "SAN/NAS experience, Performance management experience, Leadership skills, Communication skills, Interpersonal skills, Client-focused approach, Professional approach, Able to multitask, Prioritize effectively, Solve problems effectively, Willing to share knowledge", "workSiteFlexibility" : "Onsite", "rawDescription" : "Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together What is the role Monday to Friday, 38 hours per week, based in our Newcastle office with onsite work and occasional travel to other office locations. Aside from providing leadership to the technical team, the Technical Team Leader ensures that client satisfaction, service levels and performance targets are met, while optimizing resources and maintaining high morale. The role also includes acting as a technical escalation point and delivering hands-on client support Other key responsibilities include but may not be limited to following: Lead and support the team; act as an escalation point Manage daily operations, scheduling, and rostering Allocate resources based on priorities and capacity Coach, mentor, and drive team performance Support training, performance management, and hiring processes Oversee leave approvals and ensure team coverage Maintain service quality, SLAs, and updated procedures Communicate with stakeholders and collaborate on solutions Ensure accurate tracking in ConnectWise Support service delivery, projects, and technical tasks Deliver excellent client service and build relationships Promote clear team communication Ensure compliance with WHS policies Perform other related duties as needed Who we are looking for Successful candidate must possess: At least five years' experience in a similar role Must have strong technical expertise and networking experience (LAN) Relevant vendor certifications (e.g., Microsoft, Cisco, VMware) Knowledge of Windows Server, AD, DNS, O365, Exchange, virtualization SAN/NAS experience (desirable) Experience meeting performance targets; management experience a plus Strong leadership, communication, and interpersonal skills Client-focused with a professional approach Able to multitask, prioritize, and solve problems effectively Proactive, self-motivated, and willing to share knowledge Committed to quality, innovation, and continuous improvement What we offer A friendly team environment with a strong technical support network Broad range of options for training and developing your IT skills Opportunity to work with the IT industry's latest technologies Internal career growth for high performers and IT super-stars Cost price on products from our suppliers Lunches and snacks provided Comprehensive Employer Assistance Program Gym membership Referral bonus #LI-SA2 New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/ We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .", "summaryDescription" : "Technical Team Leader at New Era Technology. Skills: Team leadership, Technical support, Client relations. Provide leadership. 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Pawtucket, Rhode Island, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Project management", "Product expertise", "Scientific background", "Data modeling", "Application configuration", "User training", "UAT execution" ], "softSkillsList" : [ "Curious", "Creative", "Tenacious" ], "hardSkills" : [ { "name" : "Project management", "level" : "intermediate" }, { "name" : "Product expertise", "level" : "intermediate" }, { "name" : "Scientific background", "level" : "intermediate" }, { "name" : "Data modeling", "level" : "intermediate" }, { "name" : "Application configuration", "level" : "intermediate" }, { "name" : "User training", "level" : "intermediate" }, { "name" : "UAT execution", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Curious" }, { "name" : "Creative" }, { "name" : "Tenacious" } ], "majorSkills" : "Process management, Cross-functional coordination, Vendor management, Stakeholder management", "majorSkillsList" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management" ], "coreResponsibilities" : "Manage initial rollouts, Manage expansion projects, Own implementation success, Build detailed project plans, Execute detailed project plans, Own project activities, Work with team members, Execute project deliverables, Understand scientific workflows, Determine Benchling leverage, Lead requirements workshops, Lead design workshops, Perform data modeling, Perform application configuration, Develop test plans, Guide UAT execution, Train users, Onboard users, Act as trusted advisor, Guide customers through implementation, Leverage Benchling Best Practices, Apply Benchling Best Practices, Understand customer pain points, Document customer pain points, Advocate for customers internally, Influence product changes, Develop training programs, Optimize training programs, Identify opportunities for expansion, Work with sales on opportunities", "teamCollaboration" : "Work with research scientists; Work with Benchling teams; Collaborate with customers; Collaborate with teammates", "projectManagementSkills" : [ "Project management", "Project plans", "Project activities", "Project deliverables" ], "domainKnowledge" : "Biotech R&D Processes; Scientific concepts", "domainList" : [ "biotech-r-d-processes", "scientific-concepts" ], "domainSpecificKnowledge" : [ "Biotech R&D Processes", "Scientific concepts" ], "communicationSkills" : "Connect with stakeholders", "documentationSkills" : "Document customer pain points; Written collateral; Video collateral", "specialRequirements" : "Travel up to 25%", "qualificationsBasic" : "MS or Ph.D. in related field, 2 years of lab experience, Communication skills", "qualificationsPreferred" : "Experience using Benchling, Benchling administrator experience, Software Implementation experience, SaaS software company experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done. Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma. We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today. ROLE OVERVIEW Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&D Processes, and roll out solutions that transform how their research teams work together. To be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful. Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system. RESPONSIBILITIES - Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers. - Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge. - Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments. - Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs. - Lead requirements and design workshops, perform data modeling & application configuration, develop test plans and guide UAT execution, train and onboard users. - Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices. - Understand and document customer pain points, advocate for them internally to influence product changes. - Develop and optimize enterprise training programs including written and video collateral. - Identify and work with sales on opportunities for account expansion post go-live. QUALIFICATIONS Requirements - MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field. - At least 2 years of experience in a lab or research setting. You must be able to empathize with scientists and quickly understand complicated scientific concepts. - Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives. - Self-starter with the ability to be successful in a startup environment. - Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner. - Ability to travel up to 25% based on customer and project needs. Bonus if you have: - Experience using Benchling, especially if you’ve been a Benchling administrator. - Software Implementation experience, preferably with a SaaS software company. HOW WE WORK Flexible Hybrid Work: We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week. #LI-Hybrid #BI-Hybrid #LI-TD1 Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.", "summaryDescription" : "Implementation Manager at Benchling. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Manage initial rollouts. Manage expansion projects", "createdAt" : "2026-06-14T04:10:09.231", "lastUpdated" : "2026-06-15T12:49:40.325", "ingestTimestamp" : "2026-06-14T04:10:09.231", "mongoId" : "6a2ca16074d8ee00a09a548e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 92978, "salaryAnnualMax" : 136000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Project management", "Product expertise", "Scientific background", "Data modeling", "Application configuration", "User training", "UAT execution", "Curious", "Creative", "Tenacious", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Project plans", "Project activities", "Project deliverables", "Biotech R&D Processes", "Scientific concepts" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 670.94135, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6a6b74d8ee00a090bc52", "title" : "Manager - Technical Account Management", "company" : "Emergent Labs", "industry" : "Technology", "salary" : { "min" : 2500000.0, "max" : 4000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager - Technical Account Management in Bangalore, India, adjusted for the technology industry and manager seniority." }, "location" : "Bangalore ", "locations" : [ "Bangalore" ], "timestamp" : "2026-06-15T04:53:53.872", "fingerprint" : "be27525e5b7a3d1768922b60542213d528c89f4e14a089d3ef87be0935950526", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/emergentlabsinc/jobs/4282593009", "externalId" : "4282593009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangalore", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bangalore, India", "experienceMinYears" : 8, "experienceLevel" : "Manager", "technicalSkills" : "APIs, Integrations, Databases, Web applications, Cloud architectures, Python, SQL, REST APIs, Webhooks", "professionalSkills" : [ "Customer relationship management", "Stakeholder management", "Problem-solving" ], "hardSkillsList" : [ "Technical consulting", "Operational excellence" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Technical consulting", "level" : "intermediate" }, { "name" : "Operational excellence", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Technical Account Management, Customer Success, Team Management", "majorSkillsList" : [ "Technical Account Management", "Customer Success", "Team Management" ], "coreResponsibilities" : "Lead TAM & KAM team, Mentor TAM & KAM team, Develop TAM & KAM team, Establish performance standards, Establish operating rhythms, Establish best practices, Conduct coaching, Conduct career development, Conduct performance reviews, Serve as escalation point, Own customer success, Build trusted relationships, Drive customer onboarding, Drive customer adoption, Drive customer retention, Drive customer expansion, Drive customer satisfaction, Advise customers on optimization, Guide customers through integrations, Guide customers through deployments, Guide customers through migrations, Guide customers through scale challenges, Lead discussions on APIs, Lead discussions on workflows, Lead discussions on integrations, Lead discussions on automation, Lead discussions on platform architecture, Partner with Engineering, Partner with Product, Resolve customer challenges, Improve platform reliability, Drive proactive account reviews, Drive health checks, Drive risk mitigation plans, Create playbooks, Create documentation, Create engagement models, Create operational processes, Define customer success metrics, Define adoption metrics, Define team KPIs, Identify efficiency improvements, Identify scale opportunities, Drive continuous improvement", "teamCollaboration" : "Product teams; Engineering teams; Go-To-Market teams", "domainKnowledge" : "AI-native products; AI-powered workflows; Customer interactions automation; Operations automation; Sales automation; Support automation; AI solutions", "domainList" : [ "ai-native-products", "ai-powered-workflows", "customer-interactions-automation", "operations-automation", "sales-automation", "support-automation", "ai-solutions" ], "domainSpecificKnowledge" : [ "AI-native products", "AI-powered workflows", "Customer interactions automation", "Operations automation", "Sales automation", "Support automation", "AI solutions" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Documentation creation", "problemSolvingSkills" : "Analytical abilities", "qualificationsBasic" : "8+ years experience, 2+ years people management, Manage strategic customers, Executive stakeholders experience, Fast-paced environment experience, Understand APIs, Understand integrations, Understand databases, Understand web applications, Understand cloud architectures, Troubleshoot technical issues, Translate technical concepts", "qualificationsPreferred" : "SaaS experience, AI experience, Developer platforms experience, Enterprise software experience, Python familiarity, SQL familiarity, REST APIs familiarity, Webhooks familiarity, Modern application architectures familiarity, Support global customers, Build customer success processes", "rawDescription" : "About Emergent At Emergent, we're building AI-native products that help businesses automate customer interactions, operations, sales, and support through intelligent AI employees. We're looking for a Manager, Technical Account Management (Customer Success Engineering) to lead a team of Technical Account Managers (TAMs) and KAMs (Key Account Managers) responsible for driving customer success, adoption, retention, and technical excellence across our strategic customer base. This role combines customer leadership, technical consulting, team management, and operational excellence. You'll work closely with Product, Engineering, and Go-To-Market teams to ensure our customers realize maximum value from the Emergent platform. What You'll Do Lead and Scale the TAM & KAM Team Lead, mentor, and develop a team of Technical Account Managers and Key Account Managers Establish performance standards, operating rhythms, and best practices for customer engagement. Conduct regular coaching, career development, and performance reviews. Serve as the escalation point for complex customer and technical issues. Drive Strategic Customer Success Own the success of Emergent's strategic customers and power users of emergent. Build trusted relationships with executive, business, and technical stakeholders. Drive customer onboarding, adoption, retention, expansion, and overall satisfaction. Act as a strategic advisor helping customers optimize their AI-powered workflows and business outcomes. Deliver Technical Excellence Guide customers through integrations, deployments, migrations, and scale-related challenges. Lead discussions around APIs, workflows, integrations, automation, and platform architecture. Partner closely with Engineering and Product teams to resolve customer challenges and improve platform reliability. Drive proactive account reviews, health checks, and risk mitigation plans. Build Scalable Processes Create playbooks, documentation, customer engagement models, and operational processes. Define and track customer success metrics, adoption metrics, and team KPIs. Identify opportunities to improve efficiency and scale customer-facing operations. Drive continuous improvement across onboarding, support, and customer success functions. What We're Looking For Experience 8+ years of experience in Technical Account Management, Customer Success Engineering, Solutions Engineering, Technical Support, Professional Services, or related customer-facing technical roles. 2+ years of people management experience leading customer-facing teams. Experience managing Strategic customers and executive stakeholders. Proven ability to operate in a fast-paced, high-growth environment. Technical Skills Strong understanding of APIs, integrations, databases, web applications, and cloud-based architectures. Ability to troubleshoot complex technical issues across application, workflow, integration, and data layers. Experience working closely with Engineering and Product teams. Ability to translate technical concepts into business value for customers. Leadership Skills Strong customer relationship management and stakeholder management skills. Excellent verbal and written communication skills. Strong analytical and problem-solving abilities. Self-starter with a bias for action and ownership. Preferred Qualifications Experience with SaaS, AI, developer platforms, or enterprise software products. Familiarity with Python, SQL, REST APIs, Webhooks, and modern application architectures. Experience supporting global strategic customers. Experience building customer success processes in a scaling startup environment. Why Join Emergent? Lead and shape a critical customer-facing function. Work directly with customers deploying cutting-edge AI solutions. Partner closely with Product, Engineering, and Leadership teams. Help define the future of AI-powered customer experiences. Make a visible impact in a fast-growing company at the forefront of AI innovation.", "summaryDescription" : "Manager - Technical Account Management at Emergent Labs. Skills: Technical Account Management, Customer Success, Team Management. Lead TAM & KAM team. Mentor TAM & KAM team", "postedDate" : "2026-06-14T03:15:34.805", "createdAt" : "2026-06-14T03:15:34.805", "lastUpdated" : "2026-06-15T04:53:53.872", "ingestTimestamp" : "2026-06-14T03:15:34.805", "mongoId" : "6a2c6a6b74d8ee00a090bc52", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Technical consulting", "Operational excellence", "Leadership", "Mentoring", "Technical Account Management", "Customer Success", "Team Management", "Customer relationship management", "Stakeholder management", "Problem-solving", "AI-native products", "AI-powered workflows", "Customer interactions automation", "Operations automation", "Sales automation", "Support automation", "AI solutions" ], "skillCount" : 17, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 668.66174, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "6a309855f292fd229c0e3f2f", "title" : "Implementation Specialist, Bilingual (Spanish)", "company" : "Keeper Security", "industry" : "Cybersecurity", "salary" : { "min" : 78000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Implementation Specialist in the Cybersecurity industry in the United States, adjusted for remote work and company size." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T11:42:38.829", "fingerprint" : "f5bca10a9ba7c725123af2ba3220d4c63926ec7a8ccd23ce71cfdc5fd7be2f25", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/keepersecurity/jobs/4286754009", "externalId" : "4286754009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "technicalSkills" : "SaaS, Salesforce, Google docs, MS-office", "professionalSkills" : [ "Customer onboarding", "Technical support", "Project management" ], "hardSkillsList" : [ "SaaS deployment", "Security software" ], "hardSkills" : [ { "name" : "SaaS deployment", "level" : "intermediate" }, { "name" : "Security software", "level" : "intermediate" } ], "majorSkills" : "Customer onboarding, Technical support, SaaS implementation", "majorSkillsList" : [ "Customer onboarding", "Technical support", "SaaS implementation" ], "coreResponsibilities" : "Oversee software delivery for customers, Manage initial deployments for new customers, Manage expansion deployments for existing customers, Understand complex technical SaaS products, Tailor solutions to customer needs, Provide continuous technical support, Troubleshoot issues, Resolve customer concerns, Rectify project-related risks, Rectify project-related issues, Escalate issues to engineering when required, Communicate with Spanish and English speaking customers, Maintain accurate customer configuration records, Maintain accurate customer customization records, Maintain accurate customer communication records, Gather customer feedback, Collaborate with product development team, Oversee multiple implementation projects concurrently, Ensure timely project delivery, Communicate project status to stakeholders, Communicate project progress to customers, Address arising issues or concerns", "teamCollaboration" : "Implementation Manager; Product development team; Internal stakeholders", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Cybersecurity software; SaaS products", "domainList" : [ "cybersecurity-software", "saas-products" ], "domainSpecificKnowledge" : [ "Cybersecurity software", "SaaS products" ], "toolProficiency" : [ "Salesforce", "Google docs", "MS-office", "Monday.com" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain accurate records", "problemSolvingSkills" : "Analytical skills; Problem-solving skills", "qualificationsBasic" : "2+ years of progressive experience in SaaS support and/or implementation, Fluent in Spanish and English (verbal and written), Experience with Salesforce, Experience with Google docs and MS-office tools, Experience in SaaS deployment with security software, Proficiency in leading external customer engagements, Excellent communication and interpersonal skills, Ability to manage customer relationships, Analytical and problem-solving skills, Ability to work independently and as part of a team", "qualificationsPreferred" : "Experience with project management tools, French language skills, Bachelor's degree in finance, business administration, or equivalent work experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Description Keeper is hiring a driven, bilingual Implementation Specialist (Spanish) to join our B2B Support team. This can be a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and provide the most seamless onboarding experience for our customers. About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com. About the Role As an Implementation Specialist at Keeper Security, your role will be pivotal in guaranteeing the successful onboarding and adoption of our products by our customers. You will engage in close collaboration with our customers and work closely with our Implementation Manager to comprehend their unique requirements, subsequently configuring our solutions to precisely align with their needs. Your expertise and meticulous attention to detail will serve as the cornerstone for providing our customers with a seamless and exceptional experience. Responsibilities Oversee the delivery of Keeper’s software for all customers including initial deployments of new customers and expansion deployments of existing customers. This includes mastery level understanding of our complex line of technical SaaS products Tailor our solutions to meet the specific needs and objectives of each customer, ensuring a personalized and effective experience Offer continuous technical support to customers, adeptly troubleshooting issues and efficiently resolving any concerns as they arise. Furthermore, proactively recognize and rectify project-related risks and issues, promptly escalating them to engineering only when required Communicate with Spanish, and English speaking customers, both verbally and in writing Maintain accurate records of customer configurations, customizations, and communication to ensure a comprehensive understanding of each implementation Gather feedback from customers and collaborate with the product development team to improve the functionality and usability of our solutions Effectively oversee multiple implementation projects concurrently, ensuring their timely delivery within predefined scope Maintain consistent and transparent communication of project status and progress to internal stakeholders and customers, promptly addressing any arising issues or concerns Minimum Qualifications 2+ years of progressive experience in SaaS support and/or implementation Must be fluent, both verbal and written in Spanish, and English Experience with Salesforce Experience with Google docs and MS-office tools Experience in SaaS deployment with security software experience preferred Proficiency in leading external customer engagements Excellent communication and interpersonal skills, with the ability to effectively manage customer relationships Strong analytical and problem-solving skills Ability to work independently and as part of a team, across global regions and time zones Preferred Qualifications Experience with project management tools such as Monday.com French language skills Bachelor's degree in finance, business administration (or a field related to project management) or equivalent work experience Benefits Medical, Dental explicit consent where required 4. Who We Share Information With Internal: HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: Applicant tracking, recruitment systems and assessment providers Background verification vendors (post offer) Recruitment agencies (where applicable) Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: You opt into our talent database for further retention by providing consent (extended retention) You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: Access, correct, or delete your data, subject to applicable law and retention requirements Object to or restrict processing Withdraw consent (where applicable) Request data portability Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com", "summaryDescription" : "Implementation Specialist, Bilingual (Spanish) at Keeper Security. Skills: Customer onboarding, Technical support, SaaS implementation. Oversee software delivery for customers. Manage initial deployments for new customers", "postedDate" : "2026-06-16T03:15:44.456", "createdAt" : "2026-06-16T03:15:44.456", "lastUpdated" : "2026-06-16T11:42:38.829", "ingestTimestamp" : "2026-06-16T03:15:44.456", "mongoId" : "6a309855f292fd229c0e3f2f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 78000, "salaryAnnualMax" : 115000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "SaaS deployment", "Security software", "Customer onboarding", "Technical support", "SaaS implementation", "Project management", "Cybersecurity software", "SaaS products", "Salesforce", "Google docs", "MS-office", "Monday.com" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 660.80505, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Cybersecurity", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2c755074d8ee00a0936ac4", "title" : "Implementation Sales Manager", "company" : "Standard Bots", "industry" : "Implementation", "salary" : { "min" : 110000.0, "max" : 150000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Philadelphia, PA", "locations" : [ "Philadelphia, PA" ], "timestamp" : "2026-06-15T07:26:03.530", "fingerprint" : "23ba6cd7c145b0986f4a7e4ec437649800e9d4ca84058d042b75d1b64eef3e45", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/standardbots/eb948ca5-306f-464b-83b7-607c06139a33/application", "externalId" : "eb948ca5-306f-464b-83b7-607c06139a33", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Philadelphia", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9527237,-75.1635262" } ], "locationText" : "Philadelphia, Pennsylvania, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Robotic cell architecture, Peripheral equipment, Robotic systems, PLC integration, Industrial protocols", "professionalSkills" : [ "Sales processes", "Revenue generation", "Deal closure", "Technical execution", "Business case development", "ROI model presentation", "Scope definition", "Budgetary estimates", "Proposal development", "Project timelines", "Customer expectations", "Customer liaison", "Change orders", "Scope creep identification", "Timeline risk identification", "Voice-of-customer feedback" ], "hardSkillsList" : [ "Sales", "Sales engineering", "Project management", "Technical discovery", "Integration proposals", "Budgetary estimates", "Turn-key proposals", "Process reviews", "Site Acceptance Testing", "Project management", "Automation engineering", "Investment justifications", "Project plans" ], "hardSkills" : [ { "name" : "Sales", "level" : "intermediate" }, { "name" : "Sales engineering", "level" : "intermediate" }, { "name" : "Project management", "level" : "intermediate" }, { "name" : "Technical discovery", "level" : "intermediate" }, { "name" : "Integration proposals", "level" : "intermediate" }, { "name" : "Budgetary estimates", "level" : "intermediate" }, { "name" : "Turn-key proposals", "level" : "intermediate" }, { "name" : "Process reviews", "level" : "intermediate" }, { "name" : "Site Acceptance Testing", "level" : "intermediate" }, { "name" : "Project management", "level" : "intermediate" }, { "name" : "Automation engineering", "level" : "intermediate" }, { "name" : "Investment justifications", "level" : "intermediate" }, { "name" : "Project plans", "level" : "intermediate" } ], "majorSkills" : "Sales, Technical execution, Project management, Customer relationships", "majorSkillsList" : [ "Sales", "Technical execution", "Project management", "Customer relationships" ], "coreResponsibilities" : "Partner with sales managers, Identify integration-heavy opportunities, Qualify integration-heavy opportunities, Lead technical discovery conversations, Understand process requirements, Understand process constraints, Understand success criteria, Develop scope-of-work documentation, Develop integration proposals, Develop budgetary estimates, Define integration solutions, Build turn-key proposals, Present turn-key proposals, Participate in customer site visits, Review processes, Validate scope assumptions, Serve as customer liaison, Manage project timelines, Manage project milestones, Manage change orders, Communicate timelines, Communicate milestones, Communicate change orders, Coordinate with automation engineers, Ensure communication between teams, Identify scope creep, Identify timeline risks, Identify customer satisfaction issues, Drive resolution, Ensure clean handoffs, Ensure documented handoffs, Maintain record of commitments, Maintain record of scope boundaries, Maintain record of acceptance criteria, Provide customer feedback", "teamCollaboration" : "Partner with sales managers; Collaborate with implementation team; Coordinate with engineers; Internal implementation team communication", "projectManagementSkills" : [ "Project management", "Timeline management", "Milestone management", "Change order management", "Scope creep management", "Risk management" ], "domainKnowledge" : "Industrial automation; Robotics; Capital equipment; Manufacturing integration; Robotic cell architecture; Peripheral equipment; Manufacturing processes; Automation engineering; Robotic systems; PLC integration; Industrial protocols; Machine tending; Palletizing; Welding automation; Assembly automation; OEE metrics; Cycle time analysis; Lean manufacturing; 5S; Kaizen; SMED", "domainList" : [ "industrial-automation", "robotics", "capital-equipment", "manufacturing-integration", "robotic-cell-architecture", "peripheral-equipment", "manufacturing-processes", "automation-engineering", "robotic-systems", "plc-integration", "industrial-protocols", "machine-tending", "palletizing", "welding-automation", "assembly-automation", "oee-metrics", "cycle-time-analysis", "lean-manufacturing", "5s", "kaizen", "smed" ], "domainSpecificKnowledge" : [ "Industrial automation", "Robotics", "Capital equipment", "Manufacturing integration", "Robotic cell architecture", "Peripheral equipment", "Manufacturing processes", "Automation engineering", "Robotic systems", "PLC integration", "Industrial protocols", "Machine tending", "Palletizing", "Welding automation", "Assembly automation", "OEE metrics", "Cycle time analysis", "Lean manufacturing", "5S", "Kaizen", "SMED" ], "toolProficiency" : [ "Salesforce", "CRM tools" ], "communicationSkills" : "Presenting ROI models; Presenting investment justifications; Presenting project plans", "problemSolvingSkills" : "Identify scope creep; Identify timeline risks; Identify customer satisfaction issues; Drive resolution", "specialRequirements" : "Regular travel to customer sites, On-site engagements", "qualificationsBasic" : "4-8 years technical sales, 4-8 years sales engineering, 4-8 years project management, Scoping complex integration projects, Selling complex integration projects, Scoping capital projects, Selling capital projects, Managing B2B customer relationships, Read and interpret drawings, Interpret I/O maps, Interpret integration specifications, Proficient in CRM tools, Proficient in project management platforms", "qualificationsPreferred" : "Experience with Universal Robots, Experience with Fanuc, Experience with KUKA, Experience with ABB, Background in machine tending, Background in palletizing, Background in welding automation, Background in assembly automation, Familiarity with OEE metrics, Familiarity with cycle time analysis, Familiarity with lean manufacturing, Experience estimating integration labor, Experience estimating BOM costs", "workSiteFlexibility" : "Onsite", "rawDescription" : "About Standard Bots Standard Bots is building the next generation of industrial robots -- hardware that's powerful, affordable, and designed to scale. We're the largest U.S. industrial robotics company by robots shipped, trusted by organizations ranging from independent machine shops to NASA and Lockheed Martin, and we're moving fast. This role is central to that growth. Note: This role is based in Philadelphia metro and requires regular travel to customer sites and on-site engagements. The Role We're looking for an Implementation Sales Manager to sit at the intersection of sales and technical execution. When our sales team uncovers an opportunity requiring a turn-key integration solution, you step in -- helping define the scope, build the business case, and co-own the close. Once the deal is won, you stay on as the customer's primary point of contact through project completion, managing requirements, timelines, and expectations all the way through Site Acceptance Testing. You understand both the customer's pain -- production bottlenecks, labor gaps, quality challenges -- and the technical realities of deploying a reliable robotic cell. You're equally comfortable walking a factory floor with an automation engineer and presenting an ROI model to a CFO. What You'll Do Integration Opportunity Support - Partner with regional sales managers to identify and qualify integration-heavy opportunities early in the sales cycle - Lead technical discovery conversations with customers to understand process requirements, constraints, and success criteria - Develop scope-of-work documentation, integration proposals, and budgetary estimates in collaboration with the implementation team Solution Scoping & Proposal Development - Work with the implementation team to define technically sound, profitable integration solutions - Build and present compelling turn-key proposals that clearly articulate scope, timeline, and pricing - Participate in customer site visits and process reviews to validate scope assumptions before deal close Customer Project Management - Serve as the primary customer liaison from contract award through Site Acceptance Testing - Manage and communicate project timelines, milestones, and change orders to both the customer and the internal implementation team - Coordinate closely with senior automation engineers to ensure tight communication between the engineering team and the customer - Proactively identify scope creep, timeline risks, and customer satisfaction issues -- then drive resolution Sales-to-Implementation Handoff - Ensure clean, well-documented handoffs from the sales process to the implementation team - Maintain a clear record of customer commitments, scope boundaries, and acceptance criteria throughout the project lifecycle - Provide voice-of-customer feedback to product and engineering teams to influence roadmap and offering development What We're Looking For - 4-8 years in a technical sales, sales engineering, or project management role within industrial automation, robotics, or capital equipment - Demonstrated experience scoping and selling complex integration or capital projects to manufacturing customers - Familiarity with robotic cell architecture, peripheral equipment (conveyors, grippers, vision, safety), and typical manufacturing integration challenges - Track record of managing B2B customer relationships through long, technical project cycles - Ability to read and interpret drawings, I/O maps, and integration specifications at a level sufficient to scope work and validate commitments - Working knowledge of robotic systems, PLC integration, and common industrial protocols - Proficient in CRM tools (Salesforce or equivalent) and project management platforms - Comfortable building and presenting ROI models, investment justifications, and project plans to operations and executive stakeholders - Strong commercial instincts -- you understand margin, risk, and what makes a deal good for Standard Bots - Organized and disciplined -- you track every open item, every commitment, every milestone Nice to Have - Experience with robotics platforms such as Universal Robots, Fanuc, KUKA, or ABB - Background in machine tending, palletizing, welding, or assembly automation applications - Familiarity with OEE metrics, cycle time analysis, and lean manufacturing principles (5S, Kaizen, SMED) - Experience estimating integration labor and BOM costs for turn-key solutions - Bachelor's degree in Engineering, Industrial Technology, Business, or equivalent practical experience Compensation and Benefits The base salary range for this role is $110,000 to $150,000, plus a performance-based sales bonus. We are open to a variety of seniority levels for this role and will build compensation packages that are commensurate with seniority and skill level. Base salary is just one part of the overall compensation at Standard Bots. All Full-Time Employees are eligible for Employee Stock Options. We also offer a package of benefits including paid time off, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.", "summaryDescription" : "Implementation Sales Manager at Standard Bots. Skills: Sales, Technical execution, Project management, Customer relationships. Partner with sales managers. Identify integration-heavy opportunities", "createdAt" : "2026-06-13T22:08:43.175", "lastUpdated" : "2026-06-15T07:26:03.530", "ingestTimestamp" : "2026-06-13T22:08:43.175", "mongoId" : "6a2c755074d8ee00a0936ac4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 110000, "salaryAnnualMax" : 150000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Sales", "Sales engineering", "Project management", "Technical discovery", "Integration proposals", "Budgetary estimates", "Turn-key proposals", "Process reviews", "Site Acceptance Testing", "Automation engineering", "Investment justifications", "Project plans", "Technical execution", "Customer relationships", "Sales processes", "Revenue generation", "Deal closure", "Business case development", "ROI model presentation", "Scope definition", "Proposal development", "Project timelines", "Customer expectations", "Customer liaison", "Change orders", "Scope creep identification", "Timeline risk identification", "Voice-of-customer feedback", "Timeline management", "Milestone management", "Change order management", "Scope creep management", "Risk management", "Industrial automation", "Robotics", "Capital equipment", "Manufacturing integration", "Robotic cell architecture", "Peripheral equipment", "Manufacturing processes", "Robotic systems", "PLC integration", "Industrial protocols", "Machine tending", "Palletizing", "Welding automation", "Assembly automation", "OEE metrics", "Cycle time analysis", "Lean manufacturing", "5S", "Kaizen", "SMED", "Salesforce", "CRM tools" ], "skillCount" : 55, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 657.8609, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30753ef292fd229c00d76f", "title" : "(Senior) Program Manager, AI Transformation", "company" : "Kraken", "industry" : "Client Delivery", "salary" : { "min" : 95000.0, "max" : 140000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Program Manager in the UK Technology industry, adjusted for London's high cost of living and Kraken's company profile." }, "location" : "London", "locations" : [ "London", "Paris" ], "timestamp" : "2026-06-16T14:31:57.540", "fingerprint" : "8871d9eb8e9d48cd123253a8dbca9622c9afccbf55759f9a979f092a6422752e", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/kraken123/5b108878-ee2a-48db-9d9c-9528fcb3aaf3/apply", "externalId" : "5b108878-ee2a-48db-9d9c-9528fcb3aaf3", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "remote", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Kraken Customer What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. ## What you'll do You'll work directly with our AI Transformation Director Nina Möger and be the operational quarterback of the programme. In practice, that means: Setting up and running the PMO: SteerCo prep, regular reporting on programme health, workstream governance Coordinate and mobilise across People, Engineering, Product and Enablement to resolve dependencies and keep execution moving Owning budget, staffing, reporting and KPIs across all workstreams Tracking what we need to know: token costs, adoption rates, cycle-time reduction, manual workflow automation Working with the SME working group on data privacy, client trust and compliance Making sure \"now\", \"next\" and \"later\" projects don't collapse into one lane You run things. Coordinating and reporting is part of it; it's not the whole job. In sum, you will have a front-row seat to running an AI transformation for a fast-paced tech company with more than 2,000 people and full executive buy-in. You'll be working at the intersection of AI tooling, engineering velocity and organisational change, at a company that moves fast and wants to move faster. It’ll be a lot of fun. ## Who you are To love this job and thrive at Kraken… You are hungry, humble and smart. You're hands-on, MVP-oriented, and wired to get things done. You are organised and can organise others. You are comfortable with ambiguity: we're growing fast and some things get figured out as you go. You are good at working across a global, distributed team. You are optimistic and resilient under pressure. You can come from any background. What matters is that you're an AI power user: someone who uses it, has opinions about what's worth the hype, and tries something new every time it crosses your radar. You stay on top of what's changing because you find it interesting, not because it's in your OKRs. You're optimistic about what AI can do for organisations and you have the patience to bring sceptics along. You also know the difference between a transformation that actually works and one that just produces a lot of decks. You're based in London or Paris. ## Skills you'll need Proven experience managing large-scale, complex programmes with technical and cultural workstreams Enough AI fluency to hold your own in discussions with engineering and product teams: LLMs, agentic workflows, AI infrastructure are not new territory Ability to understand executive stakeholders, build consensus on priorities and make progress without waiting for everyone to be on board Experience running parallel workstreams in fast-paced environments, with a bias towards useful v1s over perfect v2s Strong belief in what Kraken is doing Please send your resume in English ## Additional Information Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, Australia, and USA. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at inclusion@kraken.tech and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms Please note that, in line with our current recruitment policy, we are unable to offer visa sponsorship for this position; applicants must have the right to work in the country that they're applying to, at the time of application.", "summaryDescription" : "(Senior) Program Manager, AI Transformation at Kraken", "postedDate" : "2026-06-15T18:28:44.228", "createdAt" : "2026-06-15T18:28:44.228", "lastUpdated" : "2026-06-16T14:31:57.540", "ingestTimestamp" : "2026-06-16T03:27:28.858", "mongoId" : "6a30753ef292fd229c00d76f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 649.7573, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c968e74d8ee00a098ff1a", "title" : "Project Manager, Digital Transformation", "company" : "Monster Energy", "industry" : "Manufacturing", "salary" : { "min" : 86250.0, "max" : 115000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Corona, California, United States", "locations" : [ "Corona", "California", "United States" ], "certifications" : [ "PMP Certification" ], "timestamp" : "2026-06-15T08:48:35.747", "fingerprint" : "5abc2c413bda0b39200e1c97c43bb6de2168209cdf8a949b921b774b3648deac", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/monsterenergy/jobs/4216824009", "externalId" : "4216824009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Corona", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.8752945,-117.5664440" } ], "locationText" : "Corona, California, United States", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "experienceMaxYears" : 3, "experienceLevel" : "Manager", "technicalSkills" : "SAP, S/4HANA", "professionalSkills" : [ "Program governance", "Risk mitigation", "Stakeholder engagement", "Resource management", "Change management" ], "hardSkillsList" : [ "SAP Implementation" ], "hardSkills" : [ { "name" : "SAP Implementation", "level" : "intermediate" } ], "majorSkills" : "Digital Transformation, SAP S/4HANA, Program Management", "majorSkillsList" : [ "Digital Transformation", "SAP S/4HANA", "Program Management" ], "coreResponsibilities" : "Support IT programs, Deliver large-scale initiatives, Translate business goals, Drive programs from concept, Ensure scope objectives met, Ensure schedule objectives met, Ensure budget objectives met, Ensure quality objectives met, Oversee project governance, Oversee risk mitigation, Oversee on-time delivery, Oversee stakeholder engagement, Develop program plans, Manage program plans, Maintain client relationships, Maintain senior management relationships, Maintain project team relationships, Communicate program status, Communicate program risks, Allocate resources efficiently, Manage resource plan, Coordinate with departments, Oversee deliverable completion, Oversee deliverable sign-off, Support change management activities, Contribute to change management, Ensure roadmaps align, Ensure strategies align", "teamCollaboration" : "Digital Transformation leadership", "projectManagementSkills" : [ "Program Governance", "SAP Implementation", "S4 HANA" ], "domainKnowledge" : "Manufacturing excellence; Logistics; Digital transformation", "domainList" : [ "manufacturing-excellence", "logistics", "digital-transformation" ], "domainSpecificKnowledge" : [ "Manufacturing excellence", "Logistics", "Digital transformation" ], "toolProficiency" : [ "Microsoft 365", "SAP", "Jira" ], "communicationSkills" : "Communicate program status; Communicate program risks", "qualificationsBasic" : "1-3 years project management, 1-3 years technical change management, 1-3 years S4 HANA", "qualificationsPreferred" : "Bachelor's in Business Administration, Bachelor's in Technology, PMP Certification", "workSiteFlexibility" : "Onsite", "rawDescription" : "About Monster Energy: Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A day in the life: As the Project Manager of Digital Transformation, you will support complex, cross-functional IT programs that powers manufacturing excellence, streamline logistics, and advance digital transformation across Monster Energy. You will be responsible for delivering large-scale initiatives involving SAP S/4HANA, Project Lifecycle Management (PLM), Ariba and integrated business systems. You will translate strategic business goals into executable technical plans and drive programs from concept through successful implementation—ensuring scope, schedule, budget, and quality objectives are consistently met. The impact you'll make: Oversee project governance, risk mitigation, on-time delivery, and stakeholder engagement across the S/4 HANA Programs. Develop and manage comprehensive program plans, ensuring successful execution and timely delivery. Maintain strong relationships with clients, senior management, and project team members, and effectively communicate program status and risks. Allocate resources efficiently, manage resource management plan and coordinate with other departments for support in all phases of the program. Allocate resources efficiently, manage resource management plan, and oversee overall completion and sign-off on program deliverables. Support and contribute to change management activities and deliverables ensuring timely and high- quality support for change management. Be an active member of the Digital Transformation leadership team within the organization. Ensure that digital transformation roadmaps and strategies align with the overall organizational goals and objectives. Who you are: Prefer Bachelor’s degree in Business Administration, Technology, or a related field Between 1-3 years of experience in project management or program management Between 1-3 years of experience in managing projects focused on technical change management Computer Skills Desired: Proficient in Microsoft 365, SAP, Jira Preferred Certifications: PMP Certification preferred Experience handling multiple projects simultaneously and working under tight deadlines. Program Governance Experience SAP Implementation Experience 1-3 years S4 HANA experience a PLUS Monster Energy provides competitive total compensation. The estimated annual salary range for this position is listed below. Actual compensation may vary based on skills, qualifications, experience, and work location. Pay Range $86,250—$115,000 USD For United States applicants: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Read our privacy policy here: Privacy Policy", "summaryDescription" : "Project Manager, Digital Transformation at Monster Energy. Skills: Digital Transformation, SAP S/4HANA, Program Management. Support IT programs. Deliver large-scale initiatives", "postedDate" : "2026-06-14T09:21:42.636", "createdAt" : "2026-06-14T09:21:42.636", "lastUpdated" : "2026-06-15T08:48:35.747", "ingestTimestamp" : "2026-06-14T09:21:42.636", "mongoId" : "6a2c968e74d8ee00a098ff1a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 86250, "salaryAnnualMax" : 115000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "SAP Implementation", "Digital Transformation", "SAP S/4HANA", "Program Management", "Program governance", "Risk mitigation", "Stakeholder engagement", "Resource management", "Change management", "Program Governance", "S4 HANA", "Manufacturing excellence", "Logistics", "Digital transformation", "PMP Certification", "Microsoft 365", "SAP", "Jira" ], "skillCount" : 18, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 641.5773, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Food & Beverage", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30560ff292fd229cf248a1", "title" : "Technical Project Manager", "company" : "Kodifly", "industry" : "Projects - Pakistan ", "salary" : { "min" : 2500000.0, "max" : 4500000.0, "currency" : "PKR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Technical Project Manager in Pakistan's technology industry, adjusted for mid-seniority and full-time onsite employment." }, "location" : "Pakistan", "locations" : [ "Pakistan" ], "certifications" : [ "PMP certification", "Certified Scrum Master (CSM)" ], "timestamp" : "2026-06-16T09:13:42.364", "fingerprint" : "4286fc6f7d2501fa0eb167d734347cd4ad911800b8fc3705cf5fee11a3faeb4f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/kodifly/b59d5ff9-499a-4042-9f29-2f89c53f76c9/application", "externalId" : "b59d5ff9-499a-4042-9f29-2f89c53f76c9", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Pakistan", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "Pakistan", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Python, JavaScript, Node.js, React, C++, AI/ML", "professionalSkills" : [ "System design", "Distributed architectures", "Edge integration", "Cloud integration", "Agile methodologies", "Software architecture", "Engineering best practices" ], "hardSkillsList" : [ "Digital twin creation", "LiDAR technology", "AI-powered analytics" ], "softSkillsList" : [ "Leadership", "Problem-solving" ], "hardSkills" : [ { "name" : "Digital twin creation", "level" : "intermediate" }, { "name" : "LiDAR technology", "level" : "intermediate" }, { "name" : "AI-powered analytics", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Problem-solving" } ], "majorSkills" : "Technical Project Management, Agile, Scrum, System Architecture", "majorSkillsList" : [ "Technical Project Management", "Agile", "Scrum", "System Architecture" ], "coreResponsibilities" : "Collaborate with development teams, Analyze technical requirements, Identify challenges, Create solutions, Design system architectures, Review system architectures, Ensure robust integration, Plan project scope, Track project scope, Deliver project scope, Plan project timelines, Track project timelines, Deliver project timelines, Plan project milestones, Track project milestones, Deliver project milestones, Facilitate Scrum ceremonies, Maintain technical documentation, Maintain user stories, Maintain release notes, Monitor project burn, Manage project burn, Ensure alignment, Identify risks, Take corrective actions, Prepare BRDs, Prepare BBP, Prepare SRS, Prepare As-Is documents, Prepare To-Be documents, Prepare UAM documents, Oversee MDM execution, Oversee UAT execution, Oversee SIT execution, Oversee SAT execution, Collaborate with DevOps teams, Manage deployment strategies, Manage CI/CD pipelines, Manage system reliability, Lead agile software projects, Manage agile software projects, Use Agile metrics, Monitor progress, Communicate updates, Mentor team members, Coach team members", "teamCollaboration" : "Development teams; Engineering teams; DevOps teams; Stakeholders", "projectManagementSkills" : [ "Agile", "Scrum", "Project scope", "Project timelines", "Project milestones", "Agile metrics" ], "domainKnowledge" : "Spatial intelligence; Infrastructure monitoring; Infrastructure management; 3D point cloud processing; Digital twin creation; LiDAR technology; AI/ML pipelines; Edge devices; Cloud services; Infrastructure lifecycle; Asset inspections; Quality assurance; Infrastructure safety; Infrastructure efficiency", "domainList" : [ "spatial-intelligence", "infrastructure-monitoring", "infrastructure-management", "3d-point-cloud-processing", "digital-twin-creation", "lidar-technology", "ai-ml-pipelines", "edge-devices", "cloud-services", "infrastructure-lifecycle", "asset-inspections", "quality-assurance", "infrastructure-safety", "infrastructure-efficiency" ], "domainSpecificKnowledge" : [ "Spatial intelligence", "Infrastructure monitoring", "Infrastructure management", "3D point cloud processing", "Digital twin creation", "LiDAR technology", "AI/ML pipelines", "Edge devices", "Cloud services", "Infrastructure lifecycle", "Asset inspections", "Quality assurance", "Infrastructure safety", "Infrastructure efficiency" ], "toolProficiency" : [ "Docker", "Kubernetes", "Git" ], "communicationSkills" : "Technical documentation; User stories; Release notes; Stakeholder updates", "documentationSkills" : "Technical documentation; User stories; Release notes; BRDs; BBP; SRS; As-Is documents; To-Be documents; UAM documents", "innovationCreativity" : "AI-first spatial intelligence company", "problemSolvingSkills" : "Proactive problem-solving", "qualificationsBasic" : "2+ years of experience in Software Development, 2+ years of experience in Technical Project Management, Hands-on experience with Python, Hands-on experience with JavaScript, Hands-on experience with Node.js, Hands-on experience with React, Hands-on experience with C++, Understanding of system design, Understanding of distributed architectures, Understanding of edge + cloud integration, Understanding of AI/ML workflows, Understanding of Agile principles, Understanding of the software development lifecycle (SDLC), Excellent communication skills, Excellent analytical skills, Excellent problem-solving skills", "qualificationsPreferred" : "PMP certification, MBA in Project Management, Certified Scrum Master (CSM) or equivalent certification, Familiarity with DevOps practices, Familiarity with Docker/Kubernetes, Familiarity with CI/CD pipelines, Familiarity with Git", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "About Kodifly Kodifly is an AI-first spatial intelligence company transforming infrastructure monitoring and management. Headquartered in Hong Kong Science Park, with an expanded presence in Pakistan and ongoing expansion into the Kingdom of Saudi Arabia, we are backed by HKAI Lab and the Nvidia Inception program. Our expertise spans 3D point cloud processing, digital twin creation, and LiDAR technology. We develop intelligent infrastructure solutions that enable cities and enterprises to operate with greater efficiency and insight. By integrating AI-powered analytics, digital twins, and real-time spatial intelligence, we help our partners streamline asset inspections, elevate quality assurance, and enhance safety throughout the entire infrastructure lifecycle. Role Overview We’re looking for a Technical Project Manager (TPM) with a strong software development background to lead agile teams and drive technical delivery. You’ll work closely with developers and stakeholders to manage sprint execution, validate system architecture & design, and deliver impactful solutions on time. Key Responsibilities - Collaborate with development teams to analyze technical requirements, identify challenges, and create solutions. - Design and review system architectures, ensuring robust integration between edge devices, cloud services, and AI/ML pipelines. - Plan, track, and deliver project scope, timelines, and milestones. - Facilitate Scrum ceremonies (sprint planning, daily stand-ups, sprint reviews, retrospectives). - Maintain technical documentation, user stories, and release notes. - Monitor and manage project burn (time, scope, and resource burn), ensuring alignment between planned vs. actual effort, early risk identification, and proactive corrective actions. - Prepare BRDs, BBP, SRS, As-Is, To-Be, UAM documents while overseeing execution of MDM, UAT, SIT, SAT activities. - Collaborate with engineering and DevOps teams on deployment strategies, CI/CD pipelines, and system reliability. - Lead and manage agile software projects using the Scrum framework. - Use Agile metrics to monitor progress and communicate updates to stakeholders. - Mentor and coach team members on Agile methodologies, software architecture principles, and engineering best practices Requirements - Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field. (PMP certification or MBA in Project Management is an added advantage) - Strong understanding of system design and distributed architectures, especially edge + cloud integration for AI/ML workflows. - A strong leadership mindset with a forward-thinking approach focused on empowering teams, proactive problem-solving, and fostering a positive delivery environment. - 2+ years of experience in Software Development (backend, frontend, or full-stack). - 2+ years of experience in Technical Project Management. - Hands-on experience with Python, JavaScript (Node.js/React), or C++. - Certified Scrum Master (CSM) or equivalent certification preferred. - Familiarity with DevOps practices, Docker/Kubernetes, CI/CD pipelines, and Git. - Strong understanding of Agile principles and the software development lifecycle (SDLC). - Excellent communication, analytical, and problem-solving skills. - Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities. We Offer: - Opportunity to work with state-of-the-art AI, LiDAR, and 3D spatial technologies - Exposure to cutting-edge system architecture and cloud-edge deployment projects - A collaborative environment where innovation is encouraged and rewarded. - Competitive salary and share options with accelerated increments for high-performing employees. - Professional and personal growth opportunities and a chance to make a significant impact in infrastructure safety and efficiency.", "summaryDescription" : "Technical Project Manager at Kodifly. Skills: Technical Project Management, Agile, Scrum, System Architecture. Collaborate with development teams. 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All other sites where Tealium careers may appear may not be legitimate._** **WHO WE ARE** Tealium is the trusted leader in real-time **Customer Data Platforms (CDP)** , helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium’s leadership in CDP is translating directly into leadership in **enabling enterprise AI strategies**. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale. More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale. Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more than 30 countries. We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these. We are intentional about our WOWs (Ways of Work) culture, our investment in our team members, and how we care and connect. With an extraordinary portfolio of investors (including Georgian, Silver Lake Waterman, Battery, and others) and deep industry experience, Tealium has the financial backing, profitability, and expertise to continue to outpace competitors and lead the way in innovation. Today, Tealium holds over 50 patents, and a few of the recent industry recognitions include: * A Leader in the 2025 Gartner® Magic Quadrant™ for Customer Data Platforms * 2025 TrustRadius Award Winner: Buyer’s Choice * 2024 Invoca Partner Collaboration Award * 2024 G2 Leader in Tag Management & Enterprise Data Governance * Tealium Customer Data Hub achieved the Top Rated Award by TrustRadius (2024) * Named on Destination CRM’s 2024 Top 100 Technologies List for Sales * Named on the 2024 Best and Brightest in the Nation list * BuiltIn’s 2024 Best Place to Work **WHAT WE ARE LOOKING FOR** Tealium is seeking a Technical Lead, Implementation Engineer to join our Professional Services team. In this customer-facing role, you will help organizations unlock value from Tealium’s product suite through technical implementation, strategic consulting, and solution architecture. Acting as a trusted advisor throughout the customer lifecycle, you will lead complex implementations, solve technical challenges, and drive measurable customer outcomes across enterprise environments. We’re looking for a strategic and highly resourceful technical leader who can operate independently, leverage AI and modern tools effectively, and drive execution in fast-moving customer environments. Success in this role requires strong ownership, problem-solving, data-driven decision-making, adaptability, continuous learning, and cross-functional collaboration across customers and internal teams. You will regularly engage with customers across the EMEA/MENA region, building trusted relationships and accelerating the adoption of Tealium’s solutions while partnering closely with regional stakeholders and our UK-based EMEA team. Please note that this is a Professional Services role, not a Software Engineering role. **The ideal candidate will be located in or near Dubai to facilitate regular on-site collaboration with prospects and customers, as well as regional travel.** **YOUR DAY TO DAY** **Implementation & Technical Delivery** * Lead the hands-on technical configuration, deployment, and validation of Tealium (iQ, AudienceStream, EventStream, DataAccess, Insights, and all other products) for customers. This is primarily an in-product (GUI) configuration. * During implementation and project delivery, maintain a regular on-site presence to ensure visibility and customer engagement. * Write and debug performant, scalable JavaScript for tag management, data layer enrichment, and server-side functions * Troubleshoot front-end issues, including JavaScript tags, APIs, mobile SDKs, and network-level data discrepancies. * Implement best-practice data strategies for event tracking, user identity resolution, customer data visualisations, segmentation building, and audience activation. * Develop custom attributes and features for customers to generate robust visitor profiles for complex segmentation, advanced modeling, and AI training. * Integrate Tealium with marketing and analytics tools for activation, such as Google Suite(GA4, SA360, Ads), Adobe Suite(Analytics, Target, Experience Manager), Meta, Salesforce Suite(Marketing Cloud, CRM), Snowflake, DataBricks etc. This is primarily an in-product (GUI) configuration that uses pre-built tags and connectors. * Consult on the data sources that send data into Tealium across the Customer’s multiple real-time engagement and data storage software, including websites, mobile apps, data warehouses, call centers, etc, and set up inbound connections or workflows to pull data from these. **Solution Consulting & Strategy** * Collaborate with customers to translate business objectives into data strategy and solution design. * Guide clients on customer data architecture, tag governance, and privacy-compliant data capture. * Maintain a regular on-site presence with these customers. * Contribute to strategic planning sessions and workshops with client teams. * Identify opportunities for expansion and future value across the Tealium product suite. * Stay informed on the evolving role of AI in the Martech ecosystem, and support customers in preparing data infrastructure that enables AI-driven personalisation, insights, and automation. **Cross-Regional Collaboration** * Operate with autonomy and proactivity, supporting customers in your region, while coordinating closely with the in-region team for training, escalations, and internal planning. * Maintain clear, consistent communication via project management tools (e.g. Jira, Confluence) and remote collaboration tools (e.g. Zoom, Slack). * Represent Tealium with cultural sensitivity and professionalism across diverse stakeholders in your region. **Internal Enablement & Contribution** * Contribute to internal and customer-facing knowledge bases, playbooks, and documentation. * Share insights and learnings from customer projects to improve internal tooling, processes, and delivery methodology. * Participate in peer reviews, team stand-ups, and cross-functional projects within the broader Professional Services and Solutions Engineering teams. * Demonstrate strong ownership, resourcefulness, and accountability across customer engagements by operating independently, leveraging AI and modern tools/workflows effectively, applying data-driven decision making, continuously adapting to evolving technologies, and collaborating cross-functionally to drive measurable customer and business outcomes. **WHAT YOU BRING TO TEALIUM** * ****Required:** **1 to 2 years of experience with Tealium’s full product suite (iQ, AudienceStream, EventStream, DataAccess) or similar Digital Marketing technology * 5+ years’ experience in a client-facing, technical implementation, solutions engineering, or Martech consulting role. * Ability to travel regionally to support customers and business operations. * Proficiency in JavaScript, HTML, CSS, and web debugging tools (Postman, Chrome DevTools, Proxies (Charles/Fiddler), etc.). * Strong understanding of data layers, tag management systems, and event-based architecture. * Experience with digital marketing and analytics platforms: Adobe Analytics, GA4, Google Tag Manager and Amplitude, etc. * Experience with Journey Orchestration, Marketing Orchestration tools, e.g. SFMC, Braze, AEP, Bloomreach and MoEngage. * Familiarity with REST APIs, server-side tracking, mobile SDKs, and data enrichment concepts. * Exposure to privacy regulations (e.g. GDPR, CCPA) and consent management platforms. * Experience working with data warehouses, SQL, or BI platforms is a plus. * Experience working with dashboarding and visualisation platforms (e.g. Amazon Quicksight) * Excellent communication skills — fluent in English, both written and verbal. Fluency in Arabic is highly preferred. * Autonomous and self-motivated, especially when working remotely across time zones. * Degree in Computer Science, Engineering, or related field preferred. **WAGE TRANSPARENCY** In several countries worldwide, including regions within the EMEA and APJ, employers are required or strongly encouraged to include salary ranges in job postings. While requirements vary by location, transparency is a core value at Tealium. We’re committed to providing clear and consistent compensation information to all applicants, regardless of location. This full-time position offers a base salary range of AED 440,000 to AED 550,000 annually. The final offer is determined by job-related skills, experience, and qualifications. The role may also be eligible for a performance-based bonus and equity options. #LI-KK1 #LI-REMOTE **WHY YOU WANT TO WORK HERE** At Tealium, we don’t just offer the ordinary, we provide the extraordinary: * **Tealium WOWs (Ways of Work)** , our award winning culture is how with think, act and connect together at Tealium * **Mosaic** , our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries * **Tealium Cares** , to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually * **Tealium Connects (remote-first working)** , enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment * **Tealium Ownership** , share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants * **Tealium Time** , paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays * **Healium** , health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness * **Tealium LIFT (Learning is Facilitated at Tealium)** , offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs * **Health and Related Benefits Programs** , offering market competitive benefits programs Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace. 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Technical teams; Business teams", "projectManagementSkills" : [ "Project management", "Implementation timelines" ], "domainKnowledge" : "Learning Management Systems; LMS integrations; Authentication platforms; Student information systems; LTI; SAML; CAS; Shibboleth; Tutoring programs; Educational outcomes", "domainList" : [ "learning-management-systems", "lms-integrations", "authentication-platforms", "student-information-systems", "lti", "saml", "cas", "shibboleth", "tutoring-programs", "educational-outcomes" ], "domainSpecificKnowledge" : [ "Learning Management Systems", "LMS integrations", "Authentication platforms", "Student information systems", "LTI", "SAML", "CAS", "Shibboleth", "Tutoring programs", "Educational outcomes" ], "toolProficiency" : [ "Excel", "SQL", "Salesforce", "Power BI", "Tableau", "SSRS" ], "communicationSkills" : "Client-facing discussions; Written communication; Verbal communication; Presentation skills", "problemSolvingSkills" : "Solving complex problems; Translating data", "qualificationsBasic" : "Bachelor's degree, 3-5 years experience, Manage multiple implementations, Experience with LMS, Experience with LTI, Experience with SAML, Experience with CAS, Experience with Shibboleth, Advanced Excel functions, SQL", "qualificationsPreferred" : "Salesforce experience preferred, Power BI experience preferred, Tableau experience preferred, SSRS experience preferred, Higher education experience preferred, K-12 school districts experience preferred, Public libraries experience preferred, Education technology experience preferred", "rawDescription" : "About The Princeton Review The Princeton Review is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college- and graduate school–bound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U. S. It comprises a community of thousands of tutors who have delivered more than 22 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY. Follow the company on LinkedIn, YouTube and Instagram. About the Position Interested in helping institutional partners across the country improve student outcomes through technology, data, and strategic program implementation? Join Tutor.com/The Princeton Review as an Implementation and Client Analytics Manager. This role combines technical implementation leadership, client relationship management, and data analytics expertise to support successful tutoring program launches and ongoing institutional success. You will serve as a trusted partner to colleges, universities, public libraries, and K-12 school districts by managing implementations, supporting technical integrations, and delivering meaningful reporting and insights that help clients maximize the impact of their tutoring programs. The ideal candidate enjoys solving complex problems, working cross-functionally, analyzing large datasets, and translating data into actionable recommendations for both technical and non-technical audiences. What You'll Do Client Implementation & Customer Success Lead onboarding, implementation, and technical support efforts for institutional clients adopting Tutor.com services. Manage implementation timelines, launch activities, training programs, and client communications to ensure successful deployments. Build strong relationships with institutional stakeholders while serving as a trusted advisor throughout the client lifecycle. Technical Consulting & Integrations Support client integrations with Learning Management Systems (LMS), authentication platforms, and student information systems. Provide expertise on technologies and standards including LTI, SAML, CAS, and Shibboleth. Partner with Product, Engineering, Operations, and Customer Success teams to resolve technical issues and improve implementation processes. Data Analytics & Reporting Analyze institutional usage, engagement, and outcomes data to identify trends, opportunities, and areas for program optimization. Develop client-facing reports, dashboards, visualizations, and presentations that communicate program effectiveness, ROI, and student impact. Translate complex datasets into actionable insights that support strategic decision-making for both clients and internal stakeholders. Operational Excellence & Continuous Improvement Support development of scalable reporting processes, analytics best practices, and data governance standards. Collaborate across teams to improve reporting workflows, implementation processes, and client-facing tools. Contribute to strategic client reviews, renewals, and impact discussions through data-driven storytelling and recommendations. Who You Are You have a bachelor’s degree and 3–5 years of experience in implementation, project management, customer success, client services, or a related field. You have experience managing multiple client implementations simultaneously while maintaining exceptional customer service. You have experience supporting Learning Management Systems (LMS) and related technologies, including authentication and integration standards such as LTI, SAML, CAS, and Shibboleth. You are comfortable working with data and reporting tools, including advanced Excel functions and SQL. Experience with Salesforce, Power BI, Tableau, SSRS, or similar reporting and visualization platforms is strongly preferred. You can interpret complex datasets and present insights clearly to both technical and non-technical audiences. You have strong written, verbal, and presentation skills and are comfortable leading client-facing discussions. You are highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. You are a proactive problem solver who enjoys learning new technologies and identifying scalable solutions. Experience working with higher education institutions, K-12 school districts, public libraries, or education technology organizations is preferred. You are a collaborative partner who works effectively across technical and business teams. You are passionate about using data, technology, and student support services to improve educational outcomes. The Princeton Review and Tutor.com offer a competitive salary which commensurates with experience and skills. US Pay Range $80,000—$90,000 USD The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on, and all qualified applicants will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Review Privacy Policy for California Applicants", "summaryDescription" : "Implementation and Client Analytics Manager at TPR Education, LLC. Skills: Client implementation, Data analytics, Technical integrations. Lead onboarding efforts. Lead implementation efforts", "postedDate" : "2026-06-14T03:12:38.657", "createdAt" : "2026-06-14T03:12:38.657", "lastUpdated" : "2026-06-15T12:02:44.538", "ingestTimestamp" : "2026-06-14T03:12:38.657", "mongoId" : "6a2c79c474d8ee00a094303e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 80000, "salaryAnnualMax" : 90000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Reporting", "Client onboarding", "Technical support", "Data visualization", "Program optimization", "Data governance", "Problem solver", "Collaborative partner", "Client implementation", "Data analytics", "Technical integrations", "Client relationship management", "Technical implementation", "Project management", "Customer success", "Client services", "Technical consulting", "Program implementation", "Strategic decision-making", "Implementation timelines", "Learning Management Systems", "LMS integrations", "Authentication platforms", "Student information systems", "LTI", "SAML", "CAS", "Shibboleth", "Tutoring programs", "Educational outcomes", "Excel", "SQL", "Salesforce", "Power BI", "Tableau", "SSRS" ], "skillCount" : 37, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 638.9214, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305979f292fd229cf47e4f", "title" : "Technical Customer Support Team Lead", "company" : "ElevenLabs", "industry" : "Operations", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Technical Customer Support Team Lead in Bulgaria, adjusted for the technology industry and remote work." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T11:33:09.010", "fingerprint" : "ea61a985934edfd75f5fa7d09de18d93c6f570a65ca499ea59271e9d682abc4f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/ElevenLabs/b20e2b5f-1cc3-40e6-87da-3f907e3796da/application", "externalId" : "b20e2b5f-1cc3-40e6-87da-3f907e3796da", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "AI, APIs, TTS, LLMs", "professionalSkills" : [ "People management", "Operational excellence", "Problem-solving", "Stakeholder management" ], "hardSkillsList" : [ "Technical support", "Customer support", "AI troubleshooting" ], "hardSkills" : [ { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Customer support", "level" : "intermediate" }, { "name" : "AI troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Enterprise support, Team leadership, Technical expertise", "majorSkillsList" : [ "Enterprise support", "Team leadership", "Technical expertise" ], "coreResponsibilities" : "Lead and develop team, Hire talent, Mentor talent, Grow talent, Drive performance, Create culture of excellence, Own enterprise support operations, Manage day-to-day metrics, Manage KPIs, Ensure smooth operations, Support enterprise customers, Provide hands-on technical support, Maintain technical expertise, Support enterprise customers, Support complex issues, Drive operational improvements, Identify gaps, Identify bottlenecks, Create new workflows, Implement new workflows, Implement KPIs, Operationalize improvements, Bridge critical functions, Communicate customer needs, Communicate product gaps, Ensure global coverage, Manage scheduling, Manage coverage, Support enterprise customers, Build documentation, Maintain documentation, Ensure clear resources, Ensure accurate resources, Ensure up-to-date resources", "teamCollaboration" : "Support; Engineering; Revenue", "domainKnowledge" : "AI landscape; AI audio", "domainList" : [ "ai-landscape", "ai-audio" ], "domainSpecificKnowledge" : [ "AI landscape", "AI audio" ], "communicationSkills" : "Translate technical complexity", "documentationSkills" : "Build documentation; Maintain documentation", "problemSolvingSkills" : "Problem-solving mindset; First-principles thinking; Data-driven decision-making", "specialRequirements" : "Address critical issues, Ensure coverage outside standard work", "qualificationsBasic" : "5+ years enterprise support, 5+ years leadership experience, Technical execution capability, Troubleshoot code, Troubleshoot AI, Manage metrics, Manage KPIs, B2B or enterprise support experience", "qualificationsPreferred" : "Experience with AI landscape, Experience with APIs, Experience with TTS, Experience with LLMs, Experience with telephony", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ENTERPRISE SUPPORT TEAM LEAD (FULL-TIME, REMOTE) Who we are A global team united by curiosity and a shared mission: to be the first choice for AI audio. We're building a new category of technology from the ground up, moving fast, holding ourselves to a high bar, and giving everyone the autonomy to do their best work. The best idea wins, regardless of where it comes from. About the role As the Enterprise Support Team Lead, you'll oversee our Enterprise Support operations and lead a global team supporting our most strategic accounts. This is a critical leadership position that requires both deep technical expertise and exceptional people management skills. You'll be responsible for maintaining world-class responsiveness, driving operational excellence, and ensuring our enterprise customers receive the highest level of support. You're setting the standard for what great support looks like and mentoring your team to achieve it. WHAT YOU'LL DO - Lead and develop your team: Hire, mentor, and grow talented support specialists; drive higher performance and create a culture of excellence. - Own enterprise support operations end-to-end: Manage day-to-day metrics, KPIs, and ensure smooth operations across global shifts and time zones. - Provide hands-on technical support: Maintain your own technical expertise by actively supporting enterprise customers and complex issues alongside your team. - Drive operational improvements: Identify gaps and bottlenecks, create and implement new workflows, KPIs, and targets; operationalize improvements across the team. - Bridge critical functions: Serve as a primary conduit between Support, Engineering, and Revenue teams; communicate customer needs and product gaps to leadership. - Ensure global coverage: Manage scheduling and coverage to support enterprise customers across all time zones with consistent quality and responsiveness. - Build and maintain documentation: Ensure your team has clear, accurate, and up-to-date resources to support customers effectively. WHAT YOU BRING - Deep technical expertise: Seasoned subject matter expert with strong understanding of customer support, the AI landscape, APIs, different AI such as TTS and LLMs, and telephony systems (e.g. Twilio, SIP, WebSockets). - Proven leadership experience: Track record of building and leading high-performing teams, developing people, and driving results. - Technical execution capability: Able to perform the work yourself and mentor others; comfortable reading and troubleshooting code as well as more ambiguous troubleshooting such as AI. - Operational excellence: Experience managing metrics, KPIs, and smooth operations in fast-moving environments; strong administrative and organizational skills. - Problem-solving mindset: Proactively identify gaps and drive solutions rather than just raising issues; work across stakeholders to action outcomes. - Experience in B2B or enterprise support: Familiarity with the demands of supporting strategic accounts and managing complex customer relationships. WHO YOU ARE - A committed leader: Prepared to address critical issues and ensure coverage outside standard work hours; possess the flexibility and drive this global role demands. - Passionate about people and performance: Genuinely interested in developing your team, pushing them to do more, and creating an environment where they can excel. - Not afraid to speak up: Take up space, voice concerns when you see problems, and stand up for your team, even when communicating with senior leadership. - Analytically sharp: Approach problems with first-principles thinking and data-driven decision-making. - A strong communicator: Translate technical complexity into clear, actionable insights for customers, your team, and leadership. - Self-directed and driven: Don't wait for instructions; hold yourself and your team to a high standard. - Energized by impact: Thrive in a startup environment where things move fast and you can have real influence on the company's direction. WHAT WE OFFER The opportunity to lead a critical function at a fast-growing AI company, shape the future of enterprise support, and build a world-class team. You'll work with cutting-edge technology, have direct influence on product and strategy, and be part of a mission-driven organization. If you're ready to step into this role and help drive the next phase of Enterprise Support at ElevenLabs, please reach out.", "summaryDescription" : "Technical Customer Support Team Lead at ElevenLabs. Skills: Enterprise support, Team leadership, Technical expertise. Lead and develop team. Hire talent", "createdAt" : "2026-06-16T00:28:59.201", "lastUpdated" : "2026-06-16T11:33:09.010", "ingestTimestamp" : "2026-06-16T00:28:59.201", "mongoId" : "6a305979f292fd229cf47e4f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Technical support", "Customer support", "AI troubleshooting", "Enterprise support", "Team leadership", "Technical expertise", "People management", "Operational excellence", "Problem-solving", "Stakeholder management", "AI landscape", "AI audio" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 638.14435, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305086f292fd229cef1808", "title" : "Technical Customer Support Team Lead", "company" : "ElevenLabs", "industry" : "Operations", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Technical Customer Support Team Lead in Bulgaria, adjusted for the technology industry and remote work." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T10:05:51.529", "fingerprint" : "d8a8fcbe657e1a81b19ac2b229bfded41d2c5b6a235b70b5291ed69693d4b25f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/elevenlabs/b20e2b5f-1cc3-40e6-87da-3f907e3796da/application", "externalId" : "b20e2b5f-1cc3-40e6-87da-3f907e3796da", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "AI, APIs, TTS, LLMs", "professionalSkills" : [ "People management", "Operational excellence", "Problem-solving", "Stakeholder management" ], "hardSkillsList" : [ "Technical support", "Customer support" ], "hardSkills" : [ { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Customer support", "level" : "intermediate" } ], "majorSkills" : "Enterprise support, Team leadership, Technical expertise", "majorSkillsList" : [ "Enterprise support", "Team leadership", "Technical expertise" ], "coreResponsibilities" : "Lead and develop team, Hire talent, Mentor talent, Grow talent, Own enterprise support operations, Manage day-to-day metrics, Manage KPIs, Ensure smooth operations, Provide hands-on technical support, Support enterprise customers, Support complex issues, Drive operational improvements, Identify gaps, Identify bottlenecks, Create new workflows, Implement new workflows, Operationalize improvements, Bridge critical functions, Communicate customer needs, Communicate product gaps, Ensure global coverage, Manage scheduling, Manage coverage, Build documentation, Maintain documentation", "teamCollaboration" : "Support; Engineering; Revenue", "domainKnowledge" : "AI landscape; AI audio", "domainList" : [ "ai-landscape", "ai-audio" ], "domainSpecificKnowledge" : [ "AI landscape", "AI audio" ], "communicationSkills" : "Translate technical complexity", "problemSolvingSkills" : "First-principles thinking; Data-driven decision-making", "qualificationsBasic" : "5+ years enterprise support, 5+ years leadership experience, Technical execution capability, Troubleshoot code, Troubleshoot AI, Manage metrics, Manage KPIs, B2B or enterprise support experience", "qualificationsPreferred" : "Experience with AI landscape, Experience with APIs, Experience with TTS, Experience with LLMs, Experience with telephony", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ENTERPRISE SUPPORT TEAM LEAD (FULL-TIME, REMOTE) Who we are A global team united by curiosity and a shared mission: to be the first choice for AI audio. We're building a new category of technology from the ground up, moving fast, holding ourselves to a high bar, and giving everyone the autonomy to do their best work. The best idea wins, regardless of where it comes from. About the role As the Enterprise Support Team Lead, you'll oversee our Enterprise Support operations and lead a global team supporting our most strategic accounts. This is a critical leadership position that requires both deep technical expertise and exceptional people management skills. You'll be responsible for maintaining world-class responsiveness, driving operational excellence, and ensuring our enterprise customers receive the highest level of support. You're setting the standard for what great support looks like and mentoring your team to achieve it. WHAT YOU'LL DO - Lead and develop your team: Hire, mentor, and grow talented support specialists; drive higher performance and create a culture of excellence. - Own enterprise support operations end-to-end: Manage day-to-day metrics, KPIs, and ensure smooth operations across global shifts and time zones. - Provide hands-on technical support: Maintain your own technical expertise by actively supporting enterprise customers and complex issues alongside your team. - Drive operational improvements: Identify gaps and bottlenecks, create and implement new workflows, KPIs, and targets; operationalize improvements across the team. - Bridge critical functions: Serve as a primary conduit between Support, Engineering, and Revenue teams; communicate customer needs and product gaps to leadership. - Ensure global coverage: Manage scheduling and coverage to support enterprise customers across all time zones with consistent quality and responsiveness. - Build and maintain documentation: Ensure your team has clear, accurate, and up-to-date resources to support customers effectively. WHAT YOU BRING - Deep technical expertise: Seasoned subject matter expert with strong understanding of customer support, the AI landscape, APIs, different AI such as TTS and LLMs, and telephony systems (e.g. Twilio, SIP, WebSockets). - Proven leadership experience: Track record of building and leading high-performing teams, developing people, and driving results. - Technical execution capability: Able to perform the work yourself and mentor others; comfortable reading and troubleshooting code as well as more ambiguous troubleshooting such as AI. - Operational excellence: Experience managing metrics, KPIs, and smooth operations in fast-moving environments; strong administrative and organizational skills. - Problem-solving mindset: Proactively identify gaps and drive solutions rather than just raising issues; work across stakeholders to action outcomes. - Experience in B2B or enterprise support: Familiarity with the demands of supporting strategic accounts and managing complex customer relationships. WHO YOU ARE - A committed leader: Prepared to address critical issues and ensure coverage outside standard work hours; possess the flexibility and drive this global role demands. - Passionate about people and performance: Genuinely interested in developing your team, pushing them to do more, and creating an environment where they can excel. - Not afraid to speak up: Take up space, voice concerns when you see problems, and stand up for your team, even when communicating with senior leadership. - Analytically sharp: Approach problems with first-principles thinking and data-driven decision-making. - A strong communicator: Translate technical complexity into clear, actionable insights for customers, your team, and leadership. - Self-directed and driven: Don't wait for instructions; hold yourself and your team to a high standard. - Energized by impact: Thrive in a startup environment where things move fast and you can have real influence on the company's direction. WHAT WE OFFER The opportunity to lead a critical function at a fast-growing AI company, shape the future of enterprise support, and build a world-class team. You'll work with cutting-edge technology, have direct influence on product and strategy, and be part of a mission-driven organization. If you're ready to step into this role and help drive the next phase of Enterprise Support at ElevenLabs, please reach out.", "summaryDescription" : "Technical Customer Support Team Lead at ElevenLabs. Skills: Enterprise support, Team leadership, Technical expertise. Lead and develop team. Hire talent", "createdAt" : "2026-06-16T00:24:56.155", "lastUpdated" : "2026-06-16T10:05:51.529", "ingestTimestamp" : "2026-06-16T00:24:56.155", "mongoId" : "6a305086f292fd229cef1808", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Technical support", "Customer support", "Enterprise support", "Team leadership", "Technical expertise", "People management", "Operational excellence", "Problem-solving", "Stakeholder management", "AI landscape", "AI audio" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 638.06433, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "69d140072beec4dd3ddbe3a5", "title" : "ATE Lab Manager", "company" : "Amazon.com Services LLC", "industry" : "Hardware Development, ASIC, Cloud Computing", "salary" : { "min" : 70000.0, "max" : 160000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Austin, Texas, USA", "locations" : [ "Austin, Texas, USA" ], "timestamp" : "2026-06-15T01:03:11.959", "fingerprint" : "d1f685afdeb904059cb252d951ce26cb09fcc42e3053895c1b695a107f646478", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10383410/apply", "externalId" : "11532894-a667-414a-903a-5fc6c2d7c85d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Linux, TCP/IP, DNS, Routing, Switching, Firewalls, LAN/WAN, Traceroute, iperf, dig, cURL", "professionalSkills" : [ "Lab management", "Equipment utilization", "Facility coordination", "Network troubleshooting" ], "hardSkillsList" : [ "Electronics test equipment", "Advantest usage", "Teradyne usage", "Soldering", "Multimeter usage", "Oscilloscope usage", "Network troubleshooting" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Electronics test equipment", "level" : "intermediate" }, { "name" : "Advantest usage", "level" : "intermediate" }, { "name" : "Teradyne usage", "level" : "intermediate" }, { "name" : "Soldering", "level" : "intermediate" }, { "name" : "Multimeter usage", "level" : "intermediate" }, { "name" : "Oscilloscope usage", "level" : "intermediate" }, { "name" : "Network troubleshooting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Lab operation, Test equipment maintenance, Troubleshooting", "majorSkillsList" : [ "Lab operation", "Test equipment maintenance", "Troubleshooting" ], "coreResponsibilities" : "Manage day-to-day operations of the lab, Schedule routine system checks, Schedule maintenance, Schedule calibration activities, Maintain equipment documentation, Maintain asset tracking, Resolve systems failures, Troubleshoot systems failures, Debug systems failures, Replace load boards, Replace sockets, Replace test fixtures, Replace heatsink material, Deliver training program for new operators, Support test engineers in collecting test data, Collaborate with facilities for lab infrastructure upgrades, Decommission obsolete SOCs, Decommission obsolete test cards, Optimize test operations in the lab, Develop best practices for lab management, Implement best practices for lab management, Develop best practices for equipment utilization, Implement best practices for equipment utilization, Maintain records of maintenance, Maintain records of calibration, Maintain records of diagnostics, Support audit and inspection, Demonstrate compliance", "teamCollaboration" : "Cross-functional teams; Test engineers; Facilities team", "projectManagementSkills" : [ "Work order management" ], "domainKnowledge" : "ESD control; Lab safety standards; Network protocols", "domainList" : [ "esd-control", "lab-safety-standards", "network-protocols" ], "domainSpecificKnowledge" : [ "ESD control", "Lab safety standards", "Network protocols" ], "toolProficiency" : [ "Advantest", "Teradyne", "Multimeters", "Oscilloscopes" ], "communicationSkills" : "Effective communication", "documentationSkills" : "Equipment documentation; Maintenance records; Calibration records; Diagnostics records", "problemSolvingSkills" : "Troubleshooting; Debugging; Root cause analysis", "qualificationsBasic" : "Experience using common electronics test equipment, Experience with operator usage of Advantest and/or Teradyne or equivalent, Spreadsheet creation and maintenance, Work order management, Soldering, standard lab tools such as multimeters and oscilloscopes for light debugging", "qualificationsPreferred" : "Experience that includes analytical skills, Attention to detail, Effective communication abilities, Knowledge of Linux fundamentals, Experience troubleshooting networks, Familiarity with facility coordination for utilities, Understanding of ESD control and lab safety standards", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The ATE lab manager is responsible for overseeing the daily operation, maintenance, and improvement of our Engineering lab. This role ensures calibration compliance, safety standards, and test equipment at peak performance. The lab manager supports engineering testing, new product introduction, enabling future infrastructure upgrades while managing lab personnels and resources. Key job responsibilities Lab Operation & Management - Manage day-to-day operations of the lab. - Schedule routine system checks, maintenance, and calibration activities. - Maintain equipment documentation and asset tracking. - Resolve systems failures through troubleshooting, debugging, replacing load boards, sockets, test fixtures and heatsink material. - Deliver training program for new operators. - Support test engineers in collecting test data. Planning & Resource Allocation - Collaborate with facilities for lab infrastructure upgrades, including power, water, air lines, HVAC. - Decommission obsolete SOCs, test cards, in accordance with company policies. - Help to optimize test operations in the lab. - Develop and implement best practices for lab management and equipment utilization. Compliance & Documentation - Maintain records of maintenance, calibration, diagnostics. - Support audit and inspection by provide required documentation and demonstrating compliance. - Adherence to safety and quality standards across lab operations. A day in the life 0 Basic Qualifications: - Experience using common electronics test equipment (oscilloscopes, power supplies, function generators, etc) - Experience with operator usage of Advantest and/or Teradyne or equivalent - Spreadsheet creation and maintenance - Work order management - Soldering, standard lab tools such as multimeters and oscilloscopes for light debugging Preferred Qualifications: - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Knowledge of Linux fundamentals - Experience troubleshooting networks (e.g., TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or similar/related technology) - Familiarity with facility coordination for utilities - Understanding of ESD control and lab safety standards Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, TX, Austin - 109,700.00 - 160,000.00 USD annually", "summaryDescription" : "ATE Lab Manager at Amazon.com Services LLC. Skills: Lab operation, Test equipment maintenance, Troubleshooting. Manage day-to-day operations of the lab. Schedule routine system checks", "postedDate" : "2026-06-13T01:43:50.212", "createdAt" : "2026-06-13T01:43:50.212", "lastUpdated" : "2026-06-15T01:03:11.959", "ingestTimestamp" : "2026-06-13T01:43:50.212", "mongoId" : "69d140072beec4dd3ddbe3a5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10383410/apply", "salaryAnnualMin" : 70000, "salaryAnnualMax" : 160000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Electronics test equipment", "Advantest usage", "Teradyne usage", "Soldering", "Multimeter usage", "Oscilloscope usage", "Network troubleshooting", "Leadership", "Lab operation", "Test equipment maintenance", "Troubleshooting", "Lab management", "Equipment utilization", "Facility coordination", "Work order management", "ESD control", "Lab safety standards", "Network protocols", "Advantest", "Teradyne", "Multimeters", "Oscilloscopes" ], "skillCount" : 22, "jobCategory" : "other", "dataQualityScore" : 1.0, "_score" : 637.1616, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c7eab74d8ee00a095329e", "title" : "Technical Support Team Lead", "company" : "Pressable", "industry" : "SaaS", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Technical Support Team Lead in India, adjusted for lead seniority and the technology industry." }, "location" : "Pressable", "locations" : [ "Pressable" ], "timestamp" : "2026-06-15T03:23:10.396", "fingerprint" : "ae0e08c31ccabb0179e47fc9e6b8a14bd4c7036798dc020ea5f4a8412496d2ed", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/automatticcareers/jobs/7943152", "externalId" : "7943152", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "onsite" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "WordPress, Hosting", "professionalSkills" : [ "Customer support", "Team development", "Performance audits", "Website migration", "Customer interactions", "Customer feedback", "Strategic decision-making" ], "hardSkillsList" : [ "Technical support", "Performance management", "SLA monitoring", "Training program development", "Scheduling", "Data analysis" ], "softSkillsList" : [ "Leadership", "Mentoring", "Coaching" ], "hardSkills" : [ { "name" : "Technical support", "level" : "intermediate" }, { "name" : "Performance management", "level" : "intermediate" }, { "name" : "SLA monitoring", "level" : "intermediate" }, { "name" : "Training program development", "level" : "intermediate" }, { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Coaching" } ], "majorSkills" : "Technical support leadership, Team management, Customer support strategy", "majorSkillsList" : [ "Technical support leadership", "Team management", "Customer support strategy" ], "coreResponsibilities" : "Manage technical support engineers, Mentor technical support engineers, Develop technical support engineers, Foster collaborative environment, Foster high-performing environment, Provide world-class customer experience, Set clear performance goals, Set clear expectations, Assess individual performance, Assess team performance, Provide timely feedback, Provide coaching, Answer complex technical questions, Perform website performance audits, Migrate customer websites, Resolve complex customer interactions, Resolve difficult customer interactions, Identify new strategies, Develop new strategies, Implement new strategies, Drive improvements customer satisfaction, Drive improvements team efficiency, Drive improvements product quality, Monitor support team performance, Report support team performance, Ensure standards are met, Ensure policies are met, Ensure SLAs are met, Create training programs, Deliver training programs, Enhance technical skills, Enhance customer-facing skills, Manage scheduling, Review time-off requests, Approve time-off requests, Adjust schedules for coverage, Arrange extra coverage, Design changes for department, Implement changes for department, Design changes for company, Implement changes for company, Design changes for customers, Implement changes for customers, Conduct one-on-one meetings, Provide feedback to team, Provide coaching to team, Develop team careers", "teamCollaboration" : "Cross-functional teams; Sales teams; Product teams; Broader Automattic teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "WordPress; Managed hosting services", "domainList" : [ "wordpress", "managed-hosting-services" ], "domainSpecificKnowledge" : [ "WordPress", "Managed hosting services" ], "toolProficiency" : [ "AI" ], "communicationSkills" : "Technical presentations", "continuousLearning" : "Hardware allowances; Software allowances; Book allowances; Conference allowances", "problemSolvingSkills" : "Problem-solving; Decision-making", "qualificationsBasic" : "Deep technical background in WordPress, Deep technical background in Hosting, Proven track record managing teams, Exceptional communication skills, Exceptional interpersonal skills, Proactive, Organized, Excellent problem-solving abilities, Excellent decision-making abilities, Experience leading technical teams, Experience developing support strategies, Experience scaling processes, Experience scaling training programs, Experience leveraging AI, Experience working cross-functionally, Experience analyzing customer data, Experience managing escalations, WordPress development experience, Managed hosting services experience, Excellent verbal communication skills, Excellent written communication skills, Ability to present technical information, Organizational skills, Project management skills", "qualificationsPreferred" : "Experience with AI to solve problems, Experience with AI to build tools, Experience with AI to increase productivity", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "At Pressable, a managed WordPress hosting service, we’re seeking a dynamic and experienced Team Lead for our growing 24/7 Technical Support team. This role is a “player-coach” position, where you will be instrumental in ensuring our customers receive world-class support while simultaneously elevating the performance and technical growth of your team. As a working manager in a fast-paced environment, your primary focus will be on supporting, coaching, and enabling our team of highly technical Support Engineers. You will manage their day-to-day performance by providing regular coaching and performance feedback. You will accurately track various metrics and SLAs to ensure that our customer-facing standards are met, and work with leadership to develop and implement new support initiatives. As this is a hybrid role, you’ll also be expected to work in our support queue as needed, responding to customer inquiries through email-based tickets and live chats. You will also work cross-functionally with our Sales, Product, and broader Automattic teams to provide seamless solutions and relay valuable customer feedback to inform future development. Responsibilities: Manage, mentor, and develop a team of Technical Support Engineers, fostering a collaborative and high-performing environment that provides a world-class experience for our customers. Set clear performance goals and expectations, and ensure they are met by regularly assessing individual and team performance, as well as providing timely feedback and coaching. Lead by example as a player-coach, directly engaging with customers by answering complex technical questions, performing website performance audits, and migrating customer websites. Serve as a point of escalation, resolving complex or difficult customer interactions in a positive way. Identify, develop, and implement new strategies to drive improvements in customer satisfaction, team efficiency, and the overall quality of our product offering. Actively monitor and report on the performance of our support team to ensure standards, policies, and SLAs are consistently met or exceeded. Create and deliver training programs and materials to enhance the technical and customer-facing skills of the team. Manage scheduling, including reviewing and approving time-off requests, adjusting schedules for coverage, and arranging extra coverage from third-party contractors. Collaborate with the Head of Support to design and implement changes based on the needs of the department, the company, and our customers. Conduct scheduled one-on-one meetings with your team, taking time to connect with them as well as providing feedback and coaching to help them further develop in their career. About You: You are a results-oriented leader with a passion for customer support and team development. You thrive in a dynamic start-up environment and are comfortable wearing multiple hats. You possess a strong understanding of how to effectively interact with customers, how to create amazing customer interactions, and how to coach and motivate others. You have a deep technical background in both WordPress and Hosting. You have a proven track record of managing high-performing teams. Your communication and interpersonal skills are exceptional, enabling you to build strong relationships with both internal and external stakeholders. You are proactive, organized, and possess excellent problem-solving and decision-making abilities. In addition, you have experience with: Leading and motivating technical teams to achieve and exceed performance targets. Developing and implementing customer support strategies that create happy customers and enable efficient scaling. Building and scaling processes and training programs within a technical organization. Leveraging AI to solve problems, build tools, and increase your productivity. Working effectively in a cross-functional environment, collaborating with Sales, Support, and Product teams. Analyzing customer data to identify trends and insights that inform strategic decision-making. Managing and resolving complex customer escalations. WordPress development and a deep understanding of managed hosting services. Excellent verbal and written communication skills, with the ability to present technical information to both technical and non-technical audiences. Strong organizational and project management skills. About Pressable Founded in 2010, Pressable is a world-class managed WordPress hosting provider that specializes in scalable, highly available services for agencies, builders, developers, and businesses. With industry-leading performance, 24/7 expert support, an award-winning control panel, advanced developer tools, and seamless integrations with WooCommerce and Jetpack, Pressable provides the tools you need to reliably manage your WordPress websites with ease. We are currently looking for candidates in Latin America and North America only. Salary range: $40,000 -$60,000 USD. Please note that while salary ranges are presented here in USD, we will pay in local currency. We are searching for high-caliber candidates with the skills and qualities to have a net positive for Pressable. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated for the right candidate. Perks & Benefits of Joining Pressable! Health Benefits for US-based staff (99% Paid Employee Medical, Dental, and Vision). Matching 401(k) for US-based staff. Life and Disability Insurance for US-based staff (100% Paid Life, & LTD). Work from home with home office setup and coworking allowances. Open vacation policy (no set number of days per year). Hardware and software, books or conferences that promote continued learning. Check out these links to learn more about How We Hire and What We Expect from Ourselves. So, are you ready to embark on this thrilling WordPress adventure? We can’t wait to welcome you to the Pressable team and empower you to make the web a better place. Come join us in crafting an exceptional customer experience and revolutionizing the world of WordPress hosting. Apply now and let’s build something amazing together! About Automattic Now in our 20th year, we’re the people behind WordPress.com, WooCommerce, Beeper, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more. We believe in making the web a better place. We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world. We believe in Open Source, and the vast majority of our work is available under the GPL. Automattic is a Most Loved Company, an Equal Opportunity employer, and Disability Confident Committed. (Here’s what that might mean for you.) If you need disability-related accommodations during the application or interview process, please fill out this form. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our Employee Resource Groups. You can track your application status and more at MyGreenhouse. To learn about how we handle your data, please review our Privacy Policy. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster here. Automattic participates in the E-Verify program in certain locations, as required by law.", "summaryDescription" : "Technical Support Team Lead at Pressable. Skills: Technical support leadership, Team management, Customer support strategy. Manage technical support engineers. Mentor technical support engineers", "postedDate" : "2026-06-13T21:13:10.860", "createdAt" : "2026-06-13T21:13:10.860", "lastUpdated" : "2026-06-15T03:23:10.396", "ingestTimestamp" : "2026-06-13T21:13:10.860", "mongoId" : "6a2c7eab74d8ee00a095329e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Technical support", "Performance management", "SLA monitoring", "Training program development", "Scheduling", "Data analysis", "Leadership", "Mentoring", "Coaching", "Technical support leadership", "Team management", "Customer support strategy", "Customer support", "Team development", "Performance audits", "Website migration", "Customer interactions", "Customer feedback", "Strategic decision-making", "Project management", "WordPress", "Managed hosting services", "AI" ], "skillCount" : 23, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "_score" : 634.2328, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6960824e0937eae70e9c861a", "title" : "Implementation and Operations Manager", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Implementation and Operations in Austin, TX, adjusted for government industry and full-time employment." }, "location" : "826357", "locations" : [ "826357", "
Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

" ], "timestamp" : "2026-06-15T12:41:57.722", "fingerprint" : "c3cb90e0ee69f62f9740041999b4eaf95f920acd77119612ed101984f6d69129", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=32920", "externalId" : "32920", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Program administration", "Policy interpretation", "Technical assistance", "Performance management", "Professional development" ], "hardSkillsList" : [ "Policy implementation", "Policy interpretation", "Program administration", "Grant administration", "Performance management" ], "softSkillsList" : [ "Leadership", "Management" ], "hardSkills" : [ { "name" : "Policy implementation", "level" : "intermediate" }, { "name" : "Policy interpretation", "level" : "intermediate" }, { "name" : "Program administration", "level" : "intermediate" }, { "name" : "Grant administration", "level" : "intermediate" }, { "name" : "Performance management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Management" } ], "majorSkills" : "Process management, Cross-functional coordination, Vendor management, Stakeholder management", "majorSkillsList" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management" ], "coreResponsibilities" : "Lead RESEA coordinators, Provide technical assistance, Provide observations, Conduct compliance checks, Guide preparation administrative reports, Guide state plans, Guide federal waiver requests, Guide responses federal audit reviews, Develop short-term strategies, Develop long-term strategies, Manage local workforce boards, Provide high-level technical assistance, Ensure workforce programs operated TWC standards, Brief TWC executive management, Brief Commissioners, Brief LWDA executives, Enhance program effectiveness, Develop service delivery guidelines, Provide expert guidance, Implement action plans, Oversee high-performing team, Ensure staff comply laws, Ensure LWDA Boards comply laws, Ensure service providers comply laws, Perform related work", "teamCollaboration" : "Cross-functional coordination; Coordination with stakeholders; Coordination with LWDA Boards; Coordination with service providers", "projectManagementSkills" : [ "Project management", "Program management" ], "domainKnowledge" : "Workforce programs; Grant administration; RESEA program", "domainList" : [ "workforce-programs", "grant-administration", "resea-program" ], "domainSpecificKnowledge" : [ "Workforce programs", "Grant administration", "RESEA program" ], "communicationSkills" : "Written communication; Verbal communication; Executive presentations", "documentationSkills" : "Administrative reports; State plans; Federal waiver requests", "continuousLearning" : "Training and development opportunities", "innovationCreativity" : "Open to new ideas", "problemSolvingSkills" : "Problem solve", "specialRequirements" : "25% travel, Texas resident required, Security sensitive position", "outcomesObjectives" : "Ensure projects completed time; Ensure training completed time; Ensure guidance completed time; Ensure successful administration RESEA program; Ensure successful implementation RESEA program; Ensure workforce programs operated TWC standards; Ensure compliance RESEA laws", "qualificationsBasic" : "Five years experience policy development, One year six months management supervisory capacity", "qualificationsPreferred" : "Experience developing implementing evaluating policies, Experience motivating leading team, Excellent communication skills, Highly skilled managing people projects, High attention detail, Ability balance competing shifting priorities, Knowledge workforce programs grant administration, Collaboration innovate problem solve", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas, in the RESEA department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: The ideal candidate leverages exceptional leadership and management skills to ensure projects, training, and guidance are error-free and completed on time. This position plays a critical role in ensuring successful administration and implementation of the Reemployment Services and Eligibility Assessment (RESEA) program. If you are an experienced and innovative leader who is open to new ideas, and have excellent people skills, this opening could be the perfect match for you. WHAT YOU WILL DO: The Implementation and Operations Manager (Manager IV) performs advanced (senior-level) managerial work administering the daily operations and activities of an agency’s business function, division, or department. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Lead a team of RESEA coordinators located across the state who provide technical assistance, implementation, observations and customer compliance checks of offices providing RESEA services. - Guide the preparation of administrative reports, state plans, federal waiver requests, and responses to federal audit reviews. - Develop short and long-term strategies and goals for the administration of assigned projects. - Manage and provide high-level technical assistance and guidance to 28 Local Workforce Development Area (LWDA) Boards to ensure workforce programs are operated according to TWC standards and rules. - Brief TWC executive management, Commissioners, and their staff, and LWDA executives regarding programs, projects, and performance issues; coordinate with internal and external stakeholders. - Enhance program effectiveness by developing and recommending service delivery guidelines, providing expert guidance on program issues, and implementing action plans for operational improvement. - Oversee a high-performing team through effective performance management, professional development, and clear guidance on job expectations and TWC standards. - Represent the department and TWC at meetings, conferences, and seminars, and serve on committees. - Ensure assigned staff, LWDA Boards, and service providers comply with all RESEA federal, state, and agency laws, rules, policies, and procedures. - Perform related work as assigned. YOU QUALIFY WITH: -Five years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, one year and six months of which must have been in an administrative management or supervisory capacity. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: - Experience in developing, implementing, and evaluating policies and procedures. - Experience motivating and leading a team. - Excellent communication skills, both written and verbal. - Highly skilled in managing both people and projects. - High attention to detail, while still seeing the big picture. - Ability to balance competing and shifting priorities. - Knowledge of workforce programs and grant administration. - Collaboration to innovate and problem solve. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $7,790.31 - $8,179.83/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Duty involves up to 25% travel within the state of Texas. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Implementation and Operations Manager at Texas Workforce Commission. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Lead RESEA coordinators. 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Collaborate with implementation team; Coordinate with engineers; Collaborate with product teams; Collaborate with engineering teams", "projectManagementSkills" : [ "Project management", "Timeline management", "Milestone tracking" ], "domainKnowledge" : "Industrial automation; Robotics; Capital equipment; Manufacturing integration; Robotic cell architecture; Peripheral equipment; Manufacturing integration challenges; Robotic systems; PLC integration; Industrial protocols; Machine tending; Palletizing; Welding automation; Assembly automation; OEE metrics; Cycle time analysis; Lean manufacturing principles", "domainList" : [ "industrial-automation", "robotics", "capital-equipment", "manufacturing-integration", "robotic-cell-architecture", "peripheral-equipment", "manufacturing-integration-challenges", "robotic-systems", "plc-integration", "industrial-protocols", "machine-tending", "palletizing", "welding-automation", "assembly-automation", "oee-metrics", "cycle-time-analysis", "lean-manufacturing-principles" ], "domainSpecificKnowledge" : [ "Industrial automation", "Robotics", "Capital equipment", "Manufacturing integration", "Robotic cell architecture", "Peripheral equipment", "Manufacturing integration challenges", "Robotic systems", "PLC integration", "Industrial protocols", "Machine tending", "Palletizing", "Welding automation", "Assembly automation", "OEE metrics", "Cycle time analysis", "Lean manufacturing principles" ], "toolProficiency" : [ "CRM tools", "Salesforce", "Project management platforms" ], "communicationSkills" : "ROI model presentation; Investment justification presentation; Project plan presentation", "problemSolvingSkills" : "Identify scope creep; Identify timeline risks; Identify customer satisfaction issues; Drive resolution", "specialRequirements" : "Regular travel to customer sites, On-site engagements", "qualificationsBasic" : "4-8 years technical sales, 4-8 years sales engineering, 4-8 years project management, Scoping complex integration projects, Selling complex integration projects, Scoping capital projects, Selling capital projects, Managing B2B customer relationships, Read and interpret drawings, Read and interpret I/O maps, Read and interpret integration specifications, Working knowledge of robotic systems, Working knowledge of PLC integration, Working knowledge of industrial protocols, Proficient in CRM tools, Proficient in project management platforms, Building ROI models, Presenting ROI models, Building investment justifications, Presenting investment justifications, Building project plans, Presenting project plans", "qualificationsPreferred" : "Experience with Universal Robots, Experience with Fanuc, Experience with KUKA, Experience with ABB, Background in machine tending, Background in palletizing, Background in welding automation, Background in assembly automation, Familiarity with OEE metrics, Familiarity with cycle time analysis, Familiarity with lean manufacturing, Experience estimating integration labor, Experience estimating BOM costs", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Standard Bots Standard Bots is building the next generation of industrial robots -- hardware that's powerful, affordable, and designed to scale. We're the largest U.S. industrial robotics company by robots shipped, trusted by organizations ranging from independent machine shops to NASA and Lockheed Martin, and we're moving fast. This role is central to that growth. Note: This role is based in Philadelphia metro and requires regular travel to customer sites and on-site engagements. The Role We're looking for an Implementation Sales Manager to sit at the intersection of sales and technical execution. When our sales team uncovers an opportunity requiring a turn-key integration solution, you step in -- helping define the scope, build the business case, and co-own the close. Once the deal is won, you stay on as the customer's primary point of contact through project completion, managing requirements, timelines, and expectations all the way through Site Acceptance Testing. You understand both the customer's pain -- production bottlenecks, labor gaps, quality challenges -- and the technical realities of deploying a reliable robotic cell. You're equally comfortable walking a factory floor with an automation engineer and presenting an ROI model to a CFO. What You'll Do Integration Opportunity Support - Partner with regional sales managers to identify and qualify integration-heavy opportunities early in the sales cycle - Lead technical discovery conversations with customers to understand process requirements, constraints, and success criteria - Develop scope-of-work documentation, integration proposals, and budgetary estimates in collaboration with the implementation team Solution Scoping & Proposal Development - Work with the implementation team to define technically sound, profitable integration solutions - Build and present compelling turn-key proposals that clearly articulate scope, timeline, and pricing - Participate in customer site visits and process reviews to validate scope assumptions before deal close Customer Project Management - Serve as the primary customer liaison from contract award through Site Acceptance Testing - Manage and communicate project timelines, milestones, and change orders to both the customer and the internal implementation team - Coordinate closely with senior automation engineers to ensure tight communication between the engineering team and the customer - Proactively identify scope creep, timeline risks, and customer satisfaction issues -- then drive resolution Sales-to-Implementation Handoff - Ensure clean, well-documented handoffs from the sales process to the implementation team - Maintain a clear record of customer commitments, scope boundaries, and acceptance criteria throughout the project lifecycle - Provide voice-of-customer feedback to product and engineering teams to influence roadmap and offering development What We're Looking For - 4-8 years in a technical sales, sales engineering, or project management role within industrial automation, robotics, or capital equipment - Demonstrated experience scoping and selling complex integration or capital projects to manufacturing customers - Familiarity with robotic cell architecture, peripheral equipment (conveyors, grippers, vision, safety), and typical manufacturing integration challenges - Track record of managing B2B customer relationships through long, technical project cycles - Ability to read and interpret drawings, I/O maps, and integration specifications at a level sufficient to scope work and validate commitments - Working knowledge of robotic systems, PLC integration, and common industrial protocols - Proficient in CRM tools (Salesforce or equivalent) and project management platforms - Comfortable building and presenting ROI models, investment justifications, and project plans to operations and executive stakeholders - Strong commercial instincts -- you understand margin, risk, and what makes a deal good for Standard Bots - Organized and disciplined -- you track every open item, every commitment, every milestone Nice to Have - Experience with robotics platforms such as Universal Robots, Fanuc, KUKA, or ABB - Background in machine tending, palletizing, welding, or assembly automation applications - Familiarity with OEE metrics, cycle time analysis, and lean manufacturing principles (5S, Kaizen, SMED) - Experience estimating integration labor and BOM costs for turn-key solutions - Bachelor's degree in Engineering, Industrial Technology, Business, or equivalent practical experience Compensation and Benefits The base salary range for this role is $110,000 to $150,000, plus a performance-based sales bonus. We are open to a variety of seniority levels for this role and will build compensation packages that are commensurate with seniority and skill level. Base salary is just one part of the overall compensation at Standard Bots. All Full-Time Employees are eligible for Employee Stock Options. We also offer a package of benefits including paid time off, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.", "summaryDescription" : "Implementation Sales Manager at Standard Bots. Skills: Industrial automation, Robotics integration, Sales management. Identify integration-heavy opportunities. 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"Customer engagements", "Value proposition", "Innovation", "Cloud technology" ], "hardSkillsList" : [ "Technical program management", "Customer consulting", "Software delivery" ], "hardSkills" : [ { "name" : "Technical program management", "level" : "intermediate" }, { "name" : "Customer consulting", "level" : "intermediate" }, { "name" : "Software delivery", "level" : "intermediate" } ], "majorSkills" : "Developer transformation, Customer engagements, AWS platform", "majorSkillsList" : [ "Developer transformation", "Customer engagements", "AWS platform" ], "coreResponsibilities" : "Identify developer transformation opportunities, Understand customer's business priorities, Understand customer's technical architecture, Create compelling vision, Articulate value proposition, Position value proposition, Convey financial value, Convey technological value, Convey transformational value, Support customers in exploration, Support customers in ideation, Support customers in engineering, Support customers in delivery, Deliver leading edge solutions, Deliver innovative solutions, Deliver cloud based solutions, Qualify strategic innovation outcomes, Execute strategic innovation outcomes, Deliver strategic innovation outcomes, Qualify developer transformation outcomes, Execute developer transformation outcomes, Deliver developer transformation outcomes, Establish scope of engagements, Define working arrangements, Evaluate feasibility, Evaluate potential long-term impact, Ensure return on investment, Drive collaboration across teams, Facilitate stakeholder management, Develop executive relationships, Develop senior technical relationships, Structure software development practices, Ensure maximum benefit from innovation, Ensure maximum benefit from prototyping, Ensure maximum benefit from AWS adoption, Capture learnings from engagements, Capture customer feedback, Cascade learnings across organization, Improve services, Improve products, Participate in awareness campaigns, Share technical knowledge, Share procedural knowledge", "teamCollaboration" : "Cross-functional teams; Customer stakeholders; AWS Developer Specialists; Solutions Architecture leadership", "projectManagementSkills" : [ "Project management", "Technical programs" ], "domainKnowledge" : "Software development practices; Emerging developer technologies; AWS platform; Serverless Architecture; Machine Learning; Generative AI; Agentic AI; Cloud based solutions", "domainList" : [ "software-development-practices", "emerging-developer-technologies", "aws-platform", "serverless-architecture", "machine-learning", "generative-ai", "agentic-ai", "cloud-based-solutions" ], "domainSpecificKnowledge" : [ "Software development practices", "Emerging developer technologies", "AWS platform", "Serverless Architecture", "Machine Learning", "Generative AI", "Agentic AI", "Cloud based solutions" ], "communicationSkills" : "Value proposition; Executive relationships", "continuousLearning" : "Learning experiences", "innovationCreativity" : "Innovation; Prototyping; Leading edge solutions", "problemSolvingSkills" : "Identify opportunities; Identify gaps", "outcomesObjectives" : "Deliver high standard experience; Achieve customer outcomes; Ensure return on investment", "qualificationsBasic" : "3+ years in project management, 3+ years in customer facing consulting, 3+ years working with enterprise customers", "qualificationsPreferred" : "3+ years in software development, 3+ years in delivery related roles, Bachelor's degree in Computer Science, Bachelor's degree in Engineering, Bachelor's degree in related field, Equivalent experience to Bachelor's degree", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you motivated to work with Software Developers helping them adopt the latest and emerging practices and tools? Are you excited by helping shape the next era in Software Development being shaped by AI? Do you thrive in a fast-paced, dynamic, and always evolving technology landscape? The Developer Transformation Engagement Manager plays an essential role in helping Software Developer communities and teams learn, apply and scale the latest software development practices and methodologies through customer engagements. As an Engagement Manager you will collaborate with Software Development teams and AWS Developer Specialists to coordinate learning workshops and customer engagements ensuring the delivery of a high standard experience. Key job responsibilities Key responsibilities of the role are to: • Proactively identify developer transformation opportunities with customers, sales, and account teams. Ideally, Engagement Managers dive deep to understand the customer’s business priorities, as well as their technical architecture, to identify opportunities or gaps that require use of latest methodologies, emerging developer technologies and AWS services. • Create, articulate, and position a compelling vision and value proposition to customers conveying the financial, technological and transformational value of transforming their developer practice with the AWS platform. • Work alongside Solutions Architecture leadership to support customers in the exploration, ideation, engineering and delivery of leading edge, innovative, cloud based solutions that leverage Serverless Architecture, Machine Learning, Generative AI and Agentic AI. • Qualify, execute and deliver strategic innovation and developer transformation outcomes for a variety of customers across a broad range of industries and verticals. • Establish the scope of engagements, and define working arrangements in collaboration with customers’ technical and business stakeholders . This includes evaluating feasibility and potential long-term impact and outcomes for customers and Amazon, to ensure return on investment of engagements. • Drive collaboration across cross-functional teams and facilitate stakeholder management across all levels from senior customer leadership to project teams. • Develop extensive executive and senior technical relationships within client organizations; being viewed as a trusted advisor for innovation and cloud technology. • Help customers structure their software development practices to ensure maximum benefit can be derived from innovation, prototyping, and the adoption of the AWS cloud. • Capture learnings and customer feedback from engagements and cascade these across the wider organization to improve services and products. Engagement Managers also participate in awareness campaigns and share technical and procedural knowledge derived from their engagements internally, as well as with, other customers. If you are someone who is thrilled by the opportunity to lead the new rea in software development with customers across diverse range of business problems and use cases, we would love to have you join our team. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the team AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Developer Transformation team interacts with developer communities and teams in leading companies to transform their developer practices helping them build innovative business solutions on top of AWS services. Basic Qualifications: • 3+ years in project management of technical programs • 3+ years in customer facing consulting and working with enterprise customers Preferred Qualifications: • 3+ years in software development or delivery related roles. • Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Developer Transformation Engagement Manager at Amazon Web Services. Skills: Developer transformation, Customer engagements, AWS platform. Identify developer transformation opportunities. Understand customer's business priorities", "postedDate" : "2026-06-13T15:34:32.866", "createdAt" : "2026-06-13T15:34:32.866", "lastUpdated" : "2026-06-15T06:26:04.876", "ingestTimestamp" : "2026-06-13T15:34:32.866", "mongoId" : "68c2e430f8b1b0376634c772", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3074162/apply", "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Technical program management", "Customer consulting", "Software delivery", "Developer transformation", "Customer engagements", "AWS platform", "Value proposition", "Innovation", "Cloud technology", "Project management", "Technical programs", "Software development practices", "Emerging developer technologies", "Serverless Architecture", "Machine Learning", "Generative AI", "Agentic AI", "Cloud based solutions" ], "skillCount" : 18, "jobCategory" : "project-management", "dataQualityScore" : 1.0, "_score" : 614.5693, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a25146374d8ee00a00bb768", "title" : "Lab Engineer, Integrated Vehicle Test Team", "company" : "Amazon Kuiper", "industry" : "Hardware Development, alexa and amazon devices", "salary" : { "min" : 39.0, "max" : 69.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Redmond, Washington, USA", "locations" : [ "Redmond, Washington, USA" ], "timestamp" : "2026-06-15T05:20:06.963", "fingerprint" : "51b2f43eba99c90fe01647a36c9ea6c59ee61ce01e45b2faa41ce0adc36c2b84", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10440300/apply", "externalId" : "07250855-8b6c-425e-9106-3872600aaa95", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Redmond", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6694141,-122.1238767" } ], "locationText" : "Redmond, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Windows, Ubuntu, Cisco, Ethernet, Fiber cabling, RF, GN2, LN2, Low voltage electrical", "professionalSkills" : [ "Test development", "Logistics support", "System setup", "System upkeep", "Mechanical assembly", "Networking fundamentals", "Lab cleanliness", "Cable organization", "Equipment organization", "Electrical schematics", "Mechanical drawings", "Automation equipment", "Design reviews", "Process improvement" ], "hardSkillsList" : [ "Electrical repair", "Mechanical repair", "Pneumatic repair", "Soldering", "RF connectors", "Electrical connectors", "Wire harnesses" ], "hardSkills" : [ { "name" : "Electrical repair", "level" : "intermediate" }, { "name" : "Mechanical repair", "level" : "intermediate" }, { "name" : "Pneumatic repair", "level" : "intermediate" }, { "name" : "Soldering", "level" : "intermediate" }, { "name" : "RF connectors", "level" : "intermediate" }, { "name" : "Electrical connectors", "level" : "intermediate" }, { "name" : "Wire harnesses", "level" : "intermediate" } ], "majorSkills" : "Lab infrastructure, Test equipment, Networking systems", "majorSkillsList" : [ "Lab infrastructure", "Test equipment", "Networking systems" ], "coreResponsibilities" : "Configure lab computing systems, Maintain lab computing systems, Configure networking infrastructure, Maintain networking infrastructure, Oversee lab spaces, Implement 5S organization, Order consumables, Track assets, Track inventory, Coordinate logistics, Troubleshoot electrical systems, Repair electrical systems, Troubleshoot mechanical systems, Repair mechanical systems, Troubleshoot pneumatic systems, Repair pneumatic systems, Troubleshoot GN2 systems, Repair GN2 systems, Troubleshoot LN2 systems, Repair LN2 systems, Read electrical schematics, Interpret mechanical drawings, Install wiring, Perform soldering, Handle RF cables, Handle RF connectors, Support hardware setup, Support hardware teardown, Design test racks, Design electrical enclosures, Assemble test racks, Assemble cabinets, Assemble wire harnesses, Assemble automation equipment, Order test equipment, Manufacture test equipment, Participate in design reviews, Write work instructions, Assess processes, Improve processes, Maintain attention to detail", "teamCollaboration" : "Fast-moving engineering team; Hardware and software teams", "projectManagementSkills" : [ "Test plans", "Use cases" ], "domainKnowledge" : "Satellite operations; RF fundamentals; Electrical fundamentals; Mechanical fundamentals; Networking fundamentals; Consumer electronics; Low voltage electrical; Electronic devices; Electrical schematics; Mechanical drawings; Electrical connectors; RF connectors; Satellite hardware; Test rack design; Electrical enclosure design; Wire harnesses; Automation equipment", "domainList" : [ "satellite-operations", "rf-fundamentals", "electrical-fundamentals", "mechanical-fundamentals", "networking-fundamentals", "consumer-electronics", "low-voltage-electrical", "electronic-devices", "electrical-schematics", "mechanical-drawings", "electrical-connectors", "rf-connectors", "satellite-hardware", "test-rack-design", "electrical-enclosure-design", "wire-harnesses", "automation-equipment" ], "domainSpecificKnowledge" : [ "Satellite operations", "RF fundamentals", "Electrical fundamentals", "Mechanical fundamentals", "Networking fundamentals", "Consumer electronics", "Low voltage electrical", "Electronic devices", "Electrical schematics", "Mechanical drawings", "Electrical connectors", "RF connectors", "Satellite hardware", "Test rack design", "Electrical enclosure design", "Wire harnesses", "Automation equipment" ], "toolProficiency" : [ "Cisco managed switches", "Netplan", "IOS", "Nexus" ], "documentationSkills" : "Work instructions", "problemSolvingSkills" : "Troubleshoot issues; Identify issues; Escalate issues; Identify scope; Establish solutions", "specialRequirements" : "U. S. citizen or national, U. S. permanent resident, Lawfully admitted into U. S.", "qualificationsBasic" : "2+ years software QA testing, 3+ years consumer electronics lab, Bachelor's degree or equivalent, Linux or Unix environment experience, Consumer hardware or software product experience", "qualificationsPreferred" : "Jenkins build environments knowledge, Experience configuring software updates, Experience running user trials, Experience with hardware and software teams", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity. We are seeking a technically proficient Lab Engineer to support our satellite operations and lab infrastructure. This role involves maintaining ground test equipment, supporting test development and logistics, and contributing to computing and networking system setup and upkeep. The successful candidate will demonstrate technical expertise spanning RF, mechanical assembly, and networking fundamentals, while maintaining high standards for lab cleanliness, cable and equipment organization, and attention to detail. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities - Configure and maintain lab computing systems (Windows/Ubuntu) and networking infrastructure, including Cisco managed switches, network configurations (netplan, IOS, Nexus), and Ethernet/fiber cabling - Oversee lab spaces, implement 5S organization principles, order consumables, track assets and inventory, and coordinate logistics with shipping/receiving - Troubleshoot and repair electrical, mechanical, pneumatic, and GN2/LN2 systems and devices - Read electrical schematics, interpret mechanical drawings, and install wiring for low voltage electrical and electronic devices - Perform soldering (electrical and RF connectors) and identify/handle RF cables and connectors (e.g., SMA vs. 2.92mm) - Support satellite hardware setup/teardown, test rack and electrical enclosure design, and assemble test racks, cabinets, wire harnesses, and automation equipment - Support ordering and manufacturing of test fixtures; participate in design reviews of pre-release hardware - Write work instructions, assess and improve processes, and maintain attention to detail during routine operations A day in the life As an Amazon Leo Lab Engineer, you will be hands-on every day — assembling test hardware, running Ethernet and fiber cables, soldering RF and electrical connectors, and keeping lab spaces clean and organized. You will set up and maintain Windows and Ubuntu systems, configure Cisco networking equipment, and troubleshoot issues across electrical, mechanical, pneumatic, and network systems. You will coordinate with shipping/receiving, track inventory, and support satellite hardware integration alongside a fast-moving engineering team. About the team The Integrated Vehicle Test team is responsible for delivering functional spacecraft to orbit to ensure Amazon Leo's mission success. We do so through development of advanced test systems and execution of test campaigns that help guarantee reliable operation of satellite vehicles in space. The tasks and daily focus change rapidly, and you will often take on exciting new responsibilities to ensure project success. Expect to be deployed to address complex problems by identifying the scope of the issue and quickly establishing innovative and functional solutions. Basic Qualifications: - 2+ years of software QA testing work with writing the test plans, use cases, and issue reports experience - 3+ years of consumer electronics lab environments experience - Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience - Experience in software QA testing including writing test plans, use cases, and issue reports - Experience in a consumer electronics lab environment - Experience in a Linux or Unix environment - Experience working on a consumer hardware or software product Preferred Qualifications: - Knowledge of Jenkins build environments - Experience configuring, deploying, and testing software updates, including the ability to identify issues and escalate to development as appropriate - Experience running user trials, beta, field testing or collecting customer feedback - Experience working with hardware and software teams for setting up, testing, and troubleshooting prototype devices Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, REDMOND - 39.00 - 69.00 USD hourly", "summaryDescription" : "Lab Engineer, Integrated Vehicle Test Team at Amazon Kuiper. Skills: Lab infrastructure, Test equipment, Networking systems. Configure lab computing systems. Maintain lab computing systems", "postedDate" : "2026-06-13T10:48:47.823", "createdAt" : "2026-06-13T10:48:47.823", "lastUpdated" : "2026-06-15T05:20:06.963", "ingestTimestamp" : "2026-06-13T10:48:47.823", "mongoId" : "6a25146374d8ee00a00bb768", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10440300/apply", "salaryAnnualMin" : 81120, "salaryAnnualMax" : 143520, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Electrical repair", "Mechanical repair", "Pneumatic repair", "Soldering", "RF connectors", "Electrical connectors", "Wire harnesses", "Lab infrastructure", "Test equipment", "Networking systems", "Test development", "Logistics support", "System setup", "System upkeep", "Mechanical assembly", "Networking fundamentals", "Lab cleanliness", "Cable organization", "Equipment organization", "Electrical schematics", "Mechanical drawings", "Automation equipment", "Design reviews", "Process improvement", "Test plans", "Use cases", "Satellite operations", "RF fundamentals", "Electrical fundamentals", "Mechanical fundamentals", "Consumer electronics", "Low voltage electrical", "Electronic devices", "Satellite hardware", "Test rack design", "Electrical enclosure design", "Cisco managed switches", "Netplan", "IOS", "Nexus" ], "skillCount" : 40, "jobCategory" : "other", "dataQualityScore" : 0.8888889, "_score" : 614.4463, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "69fecc8b4c40e2acd124935b", "title" : "Sr Product Manager-Technical, SCOT Forecasting & Labs", "company" : "Amazon.com Services LLC", "industry" : "Project/Program/Product Management--Technical, Product Management - Technical, operations", "salary" : { "min" : 151000.0, "max" : 204600.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Bellevue, Washington, USA", "locations" : [ "Bellevue, Washington, USA" ], "timestamp" : "2026-06-15T09:55:36.803", "fingerprint" : "ee1062882ab931fbeaa90fc60bba86bf19002319f25989c413d8fc025d86406b", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10415448/apply", "externalId" : "e7392037-9e88-46aa-9271-c7d2c4540497", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellevue", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6144219,-122.1923370" }, { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" }, { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" }, { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8769326,-77.0893094" } ], "locationText" : "Bellevue, Washington, United States; New York, New York, United States; Austin, Texas, United States; Arlington, Virginia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AWS, Cloud computing, Machine learning", "professionalSkills" : [ "Product strategy", "Roadmap development", "User stories", "Cross-functional collaboration", "Forecasting" ], "hardSkillsList" : [ "Product management", "System design", "Data analysis" ], "hardSkills" : [ { "name" : "Product management", "level" : "intermediate" }, { "name" : "System design", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "majorSkills" : "Product strategy, Roadmap development, Forecasting", "majorSkillsList" : [ "Product strategy", "Roadmap development", "Forecasting" ], "coreResponsibilities" : "Define and drive product strategy, Develop and maintain product roadmaps, Write detailed user stories, Collaborate with engineering teams, Collaborate with design teams, Collaborate with marketing teams, Collaborate with sales teams, Launch new products, Manage product lifecycle, Analyze market trends, Gather customer feedback, Define product requirements, Prioritize product backlog, Monitor product performance, Identify new product opportunities, Develop business cases, Present product plans, Manage product launches, Drive product adoption, Improve product features", "teamCollaboration" : "Cross-functional teams; Engineering teams; Design teams; Marketing teams; Sales teams", "projectManagementSkills" : [ "Agile methodologies", "Roadmap planning", "Product backlog management" ], "domainKnowledge" : "Forecasting systems; Large-scale distributed systems; Cloud computing", "domainList" : [ "forecasting-systems", "large-scale-distributed-systems", "cloud-computing" ], "domainSpecificKnowledge" : [ "Forecasting systems", "Large-scale distributed systems", "Cloud computing" ], "toolProficiency" : [ "JIRA", "Confluence" ], "communicationSkills" : "Product presentations; Customer feedback analysis", "documentationSkills" : "User stories; Product requirements", "problemSolvingSkills" : "Root cause analysis; Data analysis", "qualificationsBasic" : "5+ years of product management experience, Bachelor's degree or equivalent experience, Experience with AWS, Experience with large-scale distributed systems, Experience with cloud computing", "qualificationsPreferred" : "Master's degree or MBA, Experience with forecasting systems, Experience with machine learning", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon operates the world's most complex supply chain — fulfilling global demand for hundreds of millions of products at lighting fast delivery speeds. A core part of making this possible is predicting the future: How much will customers order? How long will new inventory take to arrive? What is the long-term customer impact of changes in availability and delivery speed? And much more. We address these questions through state-of-the-art machine learning systems that generate hundreds of millions of fine-grained predictions. These forecasts are automatically consumed by systems that order, store, and route inventory — ensuring customers find the products they want, when they need them, and delivered faster than ever. Our work spans the full lifecycle: from foundational research and large-scale experimentation to production deployment and downstream impact measurement. We need your skills to help us push the boundaries of what's possible. Amazon's SCOT Forecasting team is looking for a Sr. Product Manager-Tech with a proven ability to influence across multiple organizations and drive innovation at scale. In this role, you will define and drive the long-term vision for both established and greenfield forecasting products within an ever-evolving supply chain landscape. You will partner closely with scientists and engineers to build state-of-the-art deep learning-based systems that generate the predictions and estimates required to optimize Amazon's supply chain at scale. This role offers a unique opportunity to learn how we bring advanced science — including Deep Learning, Foundation Models, and Large Language Models — out of the lab and into production systems that serve Amazon's worldwide supply chain. And we're focused on doing it faster than ever Key job responsibilities Specifically, as a Sr PM-T in forecasting, you will be responsible for: - Working backwards from customer problems to define the 3-5 year vision for Forecasting products, and working with scientists and engineering to achieve that vision - Driving strategic communications (e.g. decision narratives, investment proposals) - Communicating, earning trust, and influencing stakeholders from multiple organizations - Working backwards from customers in the supply chain and business units to proactively identify opportunities - Experimenting and scaling new products and models from prototype to production worldwide - Diving into technical solutions and alternatives to understand areas of opportunity, defects, and customer needs A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications: - 5+ years of product or program management, product marketing, business development or technology experience - Bachelor's degree - Experience with feature delivery and tradeoffs of a product - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications: - Experience performing statistical analysis of data using SQL, Excel and other tools - Experience in building and driving adoption of new tools Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Bellevue - 151,200.00 - 204,600.00 USD annually", "summaryDescription" : "Sr Product Manager-Technical, SCOT Forecasting & Labs at Amazon.com Services LLC. Skills: Product strategy, Roadmap development, Forecasting. Define and drive product strategy. Develop and maintain product roadmaps", "postedDate" : "2026-06-13T18:11:51.949", "createdAt" : "2026-06-13T18:11:51.949", "lastUpdated" : "2026-06-15T09:55:36.803", "ingestTimestamp" : "2026-06-13T18:11:51.949", "mongoId" : "69fecc8b4c40e2acd124935b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10415448/apply", "salaryAnnualMin" : 151000, "salaryAnnualMax" : 204600, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Product management", "System design", "Data analysis", "Product strategy", "Roadmap development", "Forecasting", "User stories", "Cross-functional collaboration", "Agile methodologies", "Roadmap planning", "Product backlog management", "Forecasting systems", "Large-scale distributed systems", "Cloud computing", "JIRA", "Confluence" ], "skillCount" : 16, "jobCategory" : "product", "jobSubcategory" : "product_management", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 614.29895, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c92e274d8ee00a0986c52", "title" : "Implementation Consultant", "company" : "Verra Mobility", "location" : "IN_Indianapolis_HQ", "locations" : [ "IN_Indianapolis_HQ" ], "certifications" : [ ], "timestamp" : "2026-06-15T10:29:31.668", "fingerprint" : "0da1e1e647f54d2d92947ffee813eab080b1f77f039c75cb5f851b7dde5f01ca", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/verramobility/jobs/4688706006", "externalId" : "4688706006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Indianapolis", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Indianapolis, Indiana, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Oracle SQL, relational databases", "professionalSkills" : [ "Knowledge of parking industry is preferred." ], "hardSkillsList" : [ "valid driver’s license" ], "softSkillsList" : [ "accountability, ethical behavior, good judgment, courageous, collaboration, value differences, think and act globally, foster an engaging work environment, recognize and develop others" ], "hardSkills" : [ { "name" : "valid driver’s license", "level" : "intermediate" } ], "softSkills" : [ { "name" : "accountability, ethical behavior, good judgment, courageous, collaboration, value differences, think and act globally, foster an engaging work environment, recognize and develop others" } ], "majorSkills" : "system integration, project management, technical expertise, customer satisfaction, software implementation", "majorSkillsList" : [ "system integration, project management, technical expertise, customer satisfaction, software implementation" ], "coreResponsibilities" : "Leads the integration of T2’s products into customer operations, advising customers on the creation, design, specification, testing, and implementation of T2’s products and capabilities. Serves as the primary point of contact for the customer on the business functionality of the product during implementation. Leads staff in the preparation and maintenance of business and functional specifications for new or modified business systems. Gathers detailed information on the customer’s parking operations, procedures, and technology infrastructure to recommend the best system configuration options. Oversees change control activities to implement customer projects into production. Provides installation support and training related to the software for both management and staff.", "teamCollaboration" : "Works with internal project management, sales, and technical teams to ensure product meets customer needs. Directs the activities of cross-functional departments during planning, testing, problem solving, and implementation or products and services. Consults and coordinates with customers and developers to design and develop automated business systems. Coordinates information systems installations, moves, or changes by involving multiple T2 and customer groups. Assists and participates in annual and/or regional user group conferences and trade shows.", "projectManagementSkills" : [ "project planning", "project management", "organizational skills" ], "toolProficiency" : [ "Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Crystal Reports" ], "communicationSkills" : "written; oral", "documentationSkills" : "business specifications; functional specifications; project operational designs; process flows; product documentation", "continuousLearning" : "Detailed knowledge of T2’s software products, services, and processes (current and new) is required which can be obtained through training, practice, reading, and dedication to gain such knowledge. Demonstrated ability to learn and implement new software systems.", "innovationCreativity" : "Cultivate innovation.", "problemSolvingSkills" : "system design; technical consultation; problem management", "specialRequirements" : "Ability to travel at least 50% of the time. Must have a valid driver’s license.", "outcomesObjectives" : "We focus on high performance and drive toward breakthrough outcomes.", "qualificationsBasic" : "A bachelor's degree in business, computer science / technology or related and three (3) to five (5) years related or an equivalent combination of education and experience. Advanced experience and knowledge of a technical nature required. Advanced experience and knowledge in project management and organizational skills required. Ability to travel at least 50% of the time. Detailed knowledge of T2’s software products, services, and processes (current and new) is required. Advanced knowledge of various software products including: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook. Demonstrated ability to learn and implement new software systems. Knowledge of relational databases. Communication skills, both written and oral. Ability to be detail and task oriented and highly organized. Ability to work in a remote environment with little to no supervision. Ability to read, analyze, and interpret general business, professional, and technical documents. Ability to write presentations, reports, proposals, and correspondence. Ability to effectively present information and respond to questions from prospects, customers, management, and staff. Ability to solve practical problems and deal with a variety of variables. Ability to prioritize tasks and tactfully negotiate priority with end users. Ability to work under deadline pressure and extra hours if needed. Ability to work effectively independently.", "qualificationsPreferred" : "Experience in providing technical training experience preferred. Experience in software implementation preferred. Basic knowledge of Oracle SQL is preferred. Basic knowledge of Crystal Reports is preferred. Knowledge of parking industry is preferred.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Position Overview The Implementation Consultant leads the integration of T2’s products into customer operations. This position advises customers on the creation, design, specification, testing, and implementation of T2’s products and capabilities. Works with internal project management, sales, and technical teams to ensure product meets customer needs. Essential Responsibilities · Serves as the primary point of contact for the customer on the business functionality of the product during implementation. Provides technical expertise in identifying, evaluating, and developing systems and procedures. Reviews and analyzes customer business and operations including workflow, decision process, and business objectives. Ensure customer satisfaction during and after the implementation. · Leads staff in the preparation and maintenance of business and functional specifications for new or modified business systems to reflect customer business requirements. Reviews and / or develop project operational designs and specifications. · Meets with sales and customer contacts to interpret the customer’s business and technical requirements. Gathers detailed information on the customer’s parking operations, procedures, and technology infrastructure to recommend the best system configuration options. Advise customer and T2 staff in the resolution of technical or complicated issues associated with implementing T2 accounts. · Ensures completion of appropriate documentation during sales opportunity review process to drive project success. · Leads the project planning and implementation process for systems integration. Directs the activities of cross-functional departments during planning, testing, problem solving, and implementation or products and services. Consults and coordinates with customers and developers to design and develop automated business systems. · Coordinates information systems installations, moves, or changes by involving multiple T2 and customer groups to work towards specific project completion dates. · Takes a leadership role in providing technical consultation and assists customers with the development and implementation of T2’s solutions. · Oversees change control activities to implement customer projects into production. Identifies and resolves systems problems prior to production implementation. Develops internal and external documentation for product implementation and production, including process flows and procedures. Diagnoses functional problems, determines corrective action, and implements corrections with problem management framework. · Provides installation support and training related to the software for both management and staff. Training services involve providing classes for groups up to fifteen people and one-on-one training as needed. · Manages multiple system installations and projects simultaneously. · Assists with analyzing external information systems in terms of database structure and data import/export capability in order to provide data conversion program specifications and external system interface plans. · Assists and participates in annual and/or regional user group conferences and trade shows by conducting breakout sessions, assisting other presenters as in-class moderator, and meeting with customers to provide technical guidance. · Assists and participates in the review and development of product documentation. · Assists and participates in product testing and “bug” research and isolation. · Gathers and provides input for functional product enhancements. Qualification To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · A bachelor's degree in business, computer science / technology or related field; and three (3) to five (5) years related experience; or an equivalent combination of education and experience. · Advanced experience and knowledge of a technical nature required. · Advanced experience and knowledge in project management and organizational skills required. · Experience in providing technical training experience preferred. · Experience in software implementation preferred. · Ability to travel at least 50% of the time Knowledge, Skills, and Abilities · Detailed knowledge of T2’s software products, services, and processes (current and new) is required which can be obtained through training, practice, reading, and dedication to gain such knowledge. · Advanced knowledge of various software products including: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook. · Demonstrated ability to learn and implement new software systems. · Knowledge of relational databases. · Basic knowledge of Oracle SQL is preferred. · Basic knowledge of Crystal Reports is preferred. · Knowledge of parking industry is preferred. · Strong communication skills, both written and oral. · Ability to be detail and task oriented and highly organized. · Ability to work in a remote environment with little to no supervision. · Ability to read, analyze, and interpret general business, professional, and technical documents. · Ability to write presentations, reports, proposals, and correspondence. · Ability to effectively present information and respond to questions from prospects, customers, management, and staff. · Ability to solve practical problems and deal with a variety of variables. · Ability to prioritize tasks and tactfully negotiate priority with end users. · Ability to work under deadline pressure and extra hours if needed. · Ability to work effectively independently. Certificates, Licenses, Registrations · Must have a valid driver’s license Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .", "summaryDescription" : "Implementation Consultant at Verra Mobility. Skills: system integration, project management, technical expertise, customer satisfaction, software implementation. Leads the integration of T2’s products into customer operations, advising customers on the creation, design, specification, testing, and implementation of T2’s products and capabilities. Serves as the primary point of contact for the customer on the business functionality of the product during implementation. Leads staff in the preparat", "postedDate" : "2026-06-14T20:58:28.114", "createdAt" : "2026-06-14T20:58:28.114", "lastUpdated" : "2026-06-15T10:29:31.668", "ingestTimestamp" : "2026-06-14T20:58:28.114", "mongoId" : "6a2c92e274d8ee00a0986c52", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "valid driver’s license", "accountability, ethical behavior, good judgment, courageous, collaboration, value differences, think and act globally, foster an engaging work environment, recognize and develop others", "system integration, project management, technical expertise, customer satisfaction, software implementation", "Knowledge of parking industry is preferred.", "project planning", "project management", "organizational skills", "Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Crystal Reports" ], "skillCount" : 8, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 613.80444, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca12374d8ee00a09a488b", "title" : "Technical Account Manager", "company" : "Kombo", "industry" : "Customer Success", "salary" : { "min" : 180000.0, "max" : 220000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York Office", "locations" : [ "New York Office" ], "timestamp" : "2026-06-16T04:43:40.008", "fingerprint" : "6fa7191fddc374b713aaf786e964547da9a626650fd10bb13d85ed3f67e3d795", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/kombo/e3a1209e-2e97-43d8-bc61-15f485875a02/application", "externalId" : "e3a1209e-2e97-43d8-bc61-15f485875a02", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "APIs", "professionalSkills" : [ "Customer onboarding", "Customer implementation", "Value realization", "Adoption analysis", "Roadmap alignment", "Use case identification", "Expansion pipeline management", "Relationship management", "Commercial discussions", "Product feedback", "Roadmap prioritization" ], "hardSkillsList" : [ "API debugging" ], "hardSkills" : [ { "name" : "API debugging", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Technical Account Management, API products", "majorSkillsList" : [ "Customer Success", "Technical Account Management", "API products" ], "coreResponsibilities" : "Onboard new customers, Implement new customers, Lead customers from contract signature to go-live, Understand customer use cases, Coordinate customer integration, Coordinate customer go-live, Prepare QBRs, Run QBRs, Focus QBRs on value, Focus QBRs on adoption, Focus QBRs on roadmap, Align stakeholders on expansion opportunities, Align stakeholders on next phases, Identify new use cases, Identify new products, Identify new integrations, Partner with Sales on commercial discussions, Partner with Sales on proposals, Build expansion pipeline, Manage expansion pipeline, Own day-to-day relationship management, Handle renewals, Handle expansions, Handle commercial escalations, Provide feedback to Product, Help prioritize roadmap, Contribute to building Customer Success, Contribute to building NYC office, Define CS playbooks, Refine CS playbooks, Define onboarding flows, Refine onboarding flows", "teamCollaboration" : "Solutions team; Engineers; Sales team; Product team", "projectManagementSkills" : [ "Implementation management" ], "domainKnowledge" : "HR Tech; TA Tech; Payroll tools; LMS tools", "domainList" : [ "hr-tech", "ta-tech", "payroll-tools", "lms-tools" ], "domainSpecificKnowledge" : [ "HR Tech", "TA Tech", "Payroll tools", "LMS tools" ], "toolProficiency" : [ "Postman" ], "communicationSkills" : "Written communication; Verbal communication", "problemSolvingSkills" : "Debugging", "specialRequirements" : "Travel for meetings, Work in-office 4+ days/week", "outcomesObjectives" : "Customer success; Customer retention; Customer satisfaction; Value realization; Customer expansion; Growing usage", "qualificationsBasic" : "3-5 years Customer Success, 3-5 years Technical Account Management, 3-5 years customer-facing B2B SaaS role, Worked with API products, Worked with deeply technical platforms, Managed onboarding and implementations, Managed complex accounts, Managed multi-stakeholder accounts, Experience with enterprise accounts, Experience with upper mid-market accounts, Experience with multi-product rollouts, Experience with multi-region rollouts, Proven experience owning book of business, Proven experience driving NRR/expansion, Experience with APIs, Experience with integrations, Experience with data-heavy products, Written communication, Verbal communication, Ability to work autonomously, Ability to structure own work", "qualificationsPreferred" : "Experience in HR Tech, Interest in HR Tech, Experience in TA Tech, Interest in TA Tech, Experience in startups, Experience as early hire on CS/TAM/post-sales teams, Hands-on experience calling APIs, Use of Postman, Work on integrations with engineers", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Location: New York City Office (Onsite) Compensation: $180K-$220K OTE ABOUT KOMBO Kombo is the unified API for HR, payroll, Assessment, LMS and recruiting systems. Instead of spending months building integrations one by one, companies integrate once with Kombo and connect to 120+ platforms instantly. Since Y Combinator (S22), we've grown to 8-figures in revenue, 50+ team members, and raised $30M+ from YC, Volition Capital, and Acadian Ventures. We're tripling the team and revenue next year. ABOUT THE ROLE This technical, customer-facing position means you’ll own customers from onboarding through ongoing success and expansion. You will be the first point of contact for strategic accounts, making them successful and growing their usage of Kombo’s solutions. KEY RESPONSIBILITIES - Onboard and implement new customers, leading from contract signature through go-live - Understand customer use cases across HR, TA, payroll, and LMS tools - Coordinate with Solutions and engineers to get customers integrated and live - Prepare and run structured QBRs focused on value, adoption, and roadmap - Align stakeholders on expansion opportunities and next phases - Identify new use cases, products, or integrations within existing accounts - Partner with Sales on commercial discussions and proposals - Build and manage an expansion pipeline across a portfolio of accounts - Own day-to-day relationship management for strategic accounts - Handle renewals, expansions, and commercial escalations - Provide structured feedback to Product on gaps and opportunities - Help prioritize roadmap based on patterns across accounts - Contribute to building out Customer Success and Kombo’s NYC office, including defining/refining CS playbooks and onboarding flows WHAT GOOD LOOKS LIKE - Have 3–5+ years in Customer Success, Technical Account Management, or a similar customer-facing B2B SaaS role - Have worked with API products or deeply technical platforms (comfortable with docs, endpoints, and high-level debugging) - Have managed onboarding and implementations for complex, multi-stakeholder accounts - Possess experience with enterprise or upper mid-market accounts, including multi-product/region rollouts - Are curious about data and value-driven customer outcomes - Are excited to travel for in-person customer meetings - Have experience or strong interest in HR Tech / TA Tech (preferred but not required) - Thrive in a high-pace, startup environment and are comfortable with quick iteration and ambiguity MUST-HAVE EXPERIENCE & SKILLS - 3–5 years in Customer Success, Technical Account Management, or similar - Proven experience owning a book of business and driving improved NRR/expansion - Experience with APIs, integrations, or data-heavy products - Strong written and verbal communication with both technical and non-technical stakeholders - Ability to work autonomously and structure your own work - Eagerness to work in-office (NYC, 4+ days/week) at a high-growth startup NICE-TO-HAVES - Background in HR Tech or TA Tech - Experience in startups or as an early hire on CS/TAM/post-sales teams - Hands-on experience calling APIs, use of Postman, or work on integrations with engineers THIS ROLE IS LIKELY NOT A FIT IF: - You want a remote-only role or cannot commit to being in the NYC office 4+ days/week - You are uncomfortable with commercial conversations such as renewals, expansions, or negotiations - You require highly structured processes and are not comfortable building from scratch - You do not enjoy learning technical products, APIs, or integrations", "summaryDescription" : "Technical Account Manager at Kombo. Skills: Customer Success, Technical Account Management, API products. Onboard new customers. Implement new customers", "createdAt" : "2026-06-14T21:50:19.747", "lastUpdated" : "2026-06-16T04:43:40.008", "ingestTimestamp" : "2026-06-14T21:50:19.747", "mongoId" : "6a2ca12374d8ee00a09a488b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 180000, "salaryAnnualMax" : 220000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "API debugging", "Customer Success", "Technical Account Management", "API products", "Customer onboarding", "Customer implementation", "Value realization", "Adoption analysis", "Roadmap alignment", "Use case identification", "Expansion pipeline management", "Relationship management", "Commercial discussions", "Product feedback", "Roadmap prioritization", "Implementation management", "HR Tech", "TA Tech", "Payroll tools", "LMS tools", "Postman" ], "skillCount" : 21, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 613.2818, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "693072a770f0b99d58ffb797", "title" : "Implementation Manager", "company" : "Amazon Dev Center India", "industry" : "Project/Program/Product Management--Technical, Program Management, Cloud Computing", "salary" : { "min" : 2500000.0, "max" : 4000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Implementation Manager in Hyderabad, India, adjusted for Amazon's size and the technology industry." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-14T22:38:43.067", "fingerprint" : "9b1f7a77afe5d2e9c9bd3cbe044519cfb7497c81f2f076296bf36c234e5bfea7", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3134681/apply", "externalId" : "8ba6189c-822f-494d-9eb6-31ec35a69995", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceLevel" : "Manager", "coreResponsibilities" : "Manage customer-facing projects, Gather requirements, Lead cross-functional teams, Manage timelines for internal teams, Manage timelines for external teams, Communicate status to leadership, Communicate risks to leadership, Communicate change control to leadership, Support store launches", "teamCollaboration" : "Cross-functional teams; Business teams; Retail store operations teams; Senior leaders", "projectManagementSkills" : [ "Project management", "Program management" ], "domainKnowledge" : "Just Walk Out technology; Physical retail space; Built environment; Retail store deployments", "domainList" : [ "just-walk-out-technology", "physical-retail-space", "built-environment", "retail-store-deployments" ], "domainSpecificKnowledge" : [ "Just Walk Out technology", "Physical retail space", "Built environment", "Retail store deployments" ], "communicationSkills" : "Executive presentation; Verbal communication; Written communication", "problemSolvingSkills" : "Problem solver", "specialRequirements" : "10% travel, Shift timing 9pm IST to 6am IST", "qualificationsBasic" : "5+ years working cross functionally, 5+ years program management, 5+ years delivering cross functional projects, Experience defining program requirements, Experience using data and metrics to determine improvements", "qualificationsPreferred" : "2+ years driving process improvements, Master's degree or MBA", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. We are optimizing the shopping experience for Amazon’s Customers in the Physical retail space. This role will be a key member of the program team located in Hyderabad supporting Just Walk Out (JWO) tech and business teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced, high-energy and ever-changing environment. The drive and capability to shape the business group strategy is a must. A successful candidate will: • Have the ability to work independently in a broad array of environments. • Manage cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new sites at scale. • Build strong partnerships with operations leaders to understand improvement opportunities. • Have the ability to work in fast-paced environment. • Confidence operating in a highly ambiguous and iterative business space. • High attention to detail including proven ability to manage multiple, competing priorities simultaneously. • Willingness to challenge and influence senior leaders. • Able to work in a diverse team Key job responsibilities This role is the primary customer-facing project manager for third-party Just Walk Out-enabled stores. It requires working with business teams across Amazon to gather requirements and high level process/system solutions; leading cross-functional business and retail store operations teams and managing the timelines for internal and external teams to support store launches. This position involves regular communication with leadership teams on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential. This role requires up to 10% travel, supporting internal business gatherings along with customer-facing meetings and site visits. The shift timing of this role will be 9pm IST to 6am IST. The ideal candidate is customer focused, a natural problem solver and a great communicator, both in verbal and written form. You have a consistent track record of successful project delivery under tight deadlines while making high-judgement, data-driven trade-offs and prioritization decisions in an ambiguous environment. You have experience working in the built environment and/or with retail store deployments. This role requires a high level of ownership over the store launch process. You are capable of taking accountability, but also know how to see around the corners and ask for help in resolving issues and problems as necessary. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of program or project management experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications: - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Implementation Manager at Amazon Dev Center India. Manage customer-facing projects. Gather requirements", "postedDate" : "2026-06-12T23:22:11.172", "createdAt" : "2026-06-12T23:22:11.172", "lastUpdated" : "2026-06-14T22:38:43.067", "ingestTimestamp" : "2026-06-12T23:22:11.172", "mongoId" : "693072a770f0b99d58ffb797", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3134681/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Project management", "Program management", "Just Walk Out technology", "Physical retail space", "Built environment", "Retail store deployments" ], "skillCount" : 6, "jobCategory" : "project-management", "dataQualityScore" : 1.0, "_score" : 610.932, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "69164d7770f0b99d586f200f", "title" : "Lab Engineer- Lab Operations", "company" : "Amazon Kuiper Manufacturing Enterprises LLC", "industry" : "Corporate Operations, Hardware Development, alexa and amazon devices", "salary" : { "min" : 73900.0, "max" : 165200.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Bellevue, Washington, USA", "locations" : [ "Bellevue, Washington, USA" ], "timestamp" : "2026-06-15T00:34:33.783", "fingerprint" : "b0203a42bc1b4762e35a3effb55571493955bae381502be5e0a7fffc9ef05bbb", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3121140/apply", "externalId" : "10583a41-eb4f-49a6-aea8-4466125677f5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellevue", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6144219,-122.1923370" } ], "locationText" : "Bellevue, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "TestStand, LabVIEW, Python, Linux, Unix", "professionalSkills" : [ "Manufacturing Systems Engineering", "Test software development", "Hardware integration", "Software integration", "Test equipment configuration", "Automated testing infrastructure", "Version control", "Change management", "CI/CD pipelines", "Technical support", "Network infrastructure" ], "hardSkillsList" : [ "Software QA testing", "Test plan writing", "Use case writing", "Issue report writing", "Consumer electronics lab", "Hardware troubleshooting", "Software troubleshooting", "Communication debugging" ], "hardSkills" : [ { "name" : "Software QA testing", "level" : "intermediate" }, { "name" : "Test plan writing", "level" : "intermediate" }, { "name" : "Use case writing", "level" : "intermediate" }, { "name" : "Issue report writing", "level" : "intermediate" }, { "name" : "Consumer electronics lab", "level" : "intermediate" }, { "name" : "Hardware troubleshooting", "level" : "intermediate" }, { "name" : "Software troubleshooting", "level" : "intermediate" }, { "name" : "Communication debugging", "level" : "intermediate" } ], "majorSkills" : "Automated testing, Lab operations, Test systems", "majorSkillsList" : [ "Automated testing", "Lab operations", "Test systems" ], "coreResponsibilities" : "Implement automated test systems, Maintain automated test systems, Implement TestStand sequences, Maintain TestStand sequences, Implement Python-based test frameworks, Maintain Python-based test frameworks, Implement LabVIEW-based test frameworks, Maintain LabVIEW-based test frameworks, Perform hardware integration, Perform software integration, Perform real-time troubleshooting, Configure test equipment, Integrate test equipment, Set up automated testing platforms, Maintain automated testing platforms, Implement data collection, Implement reporting tools, Implement automated notification systems, Manage version control, Manage change management processes, Configure CI/CD pipelines, Maintain CI/CD pipelines, Provide technical support, Provide training, Create documentation, Debug communication issues, Support Manufacturing Engineers, Support Lab Technicians", "teamCollaboration" : "MSE developers; Testing teams; Operations teams; Software teams; Hardware teams; Manufacturing Engineers; Lab Technicians", "projectManagementSkills" : [ "Version control", "Change management", "CI/CD pipelines" ], "domainKnowledge" : "Satellite broadband network; Consumer electronics; Manufacturing environment; Test station network infrastructure", "domainList" : [ "satellite-broadband-network", "consumer-electronics", "manufacturing-environment", "test-station-network-infrastructure" ], "domainSpecificKnowledge" : [ "Satellite broadband network", "Consumer electronics", "Manufacturing environment", "Test station network infrastructure" ], "toolProficiency" : [ "TestStand", "LabVIEW", "Jenkins" ], "documentationSkills" : "Create comprehensive documentation", "problemSolvingSkills" : "Troubleshooting; Debugging", "specialRequirements" : "U. S. citizen or national, U. S. permanent resident, Lawfully admitted refugee, Granted asylum", "qualificationsBasic" : "2+ years software QA testing, 1+ years consumer electronics lab, Bachelor's degree in CS, CE, EE, or equivalent, Experience writing test plans, Experience writing use cases, Experience writing issue reports, Experience in Linux or Unix environment, Experience working on consumer hardware or software product", "qualificationsPreferred" : "Knowledge of Jenkins build environments, Experience configuring software updates, Experience deploying software updates, Experience testing software updates, Ability to identify issues, Ability to escalate to development, Experience running user trials, Experience running beta tests, Experience running field testing, Experience collecting customer feedback, Experience working with hardware teams, Experience working with software teams, Experience setting up prototype devices, Experience testing prototype devices, Experience troubleshooting prototype devices", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Manufacturing Systems Engineering under Leo Production Operations is responsible for delivering test software, hardware, and frameworks that improve the speed and quality of satellite component testing. We partner with engineering and production teams to enhance reliability and repeatability of our test systems, improve throughput, and accelerate transition. We are seeking a Test Lab Operations Automation Engineer to implement and integrate automated testing solutions in Leo Labs and Manufacturing environment. This role serves as a bridge between MSE developers, testing, and operations teams, focusing on deploying automation tools, configuring test equipment, and maintaining automated testing infrastructure to streamline laboratory operations. In this role you will work across the org with many software and hardware teams for the implementation of automation solutions, prioritizing critical efforts and providing updates to senior management and stakeholders. Key job responsibilities • Implement and maintain automated test systems, TestStand sequences, and Python/LabVIEW-based test frameworks in high-paced production environments • Perform hardware/software integration and real-time troubleshooting on the manufacturing floor • Configure and integrate test equipment with automation systems • Set up and maintain automated testing platforms (TestStand, LabVIEW) • Implement data collection, reporting tools, and automated notification systems • Manage version control and change management processes for automation tools • Configure and maintain CI/CD pipelines • Provide technical support and training for laboratory automation users • Create comprehensive documentation for automated systems and procedures • Debug communication issues between test equipment and control systems • Support Manufacturing Engineers and Lab Technicians on test station issues • Understanding of test station network infrastructure Basic Qualifications: - 2+ years of software QA testing work with writing the test plans, use cases, and issue reports experience - 1+ years of consumer electronics lab environments experience - Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience - Experience in software QA testing including writing test plans, use cases, and issue reports - Experience in a consumer electronics lab environment - Experience in a Linux or Unix environment - Experience working on a consumer hardware or software product Preferred Qualifications: - Knowledge of Jenkins build environments - Experience configuring, deploying, and testing software updates, including the ability to identify issues and escalate to development as appropriate - Experience running user trials, beta, field testing or collecting customer feedback - Experience working with hardware and software teams for setting up, testing, and troubleshooting prototype devices Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $73,900/year in our lowest geographic market up to $165,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Lab Engineer- Lab Operations at Amazon Kuiper Manufacturing Enterprises LLC. Skills: Automated testing, Lab operations, Test systems. Implement automated test systems. Maintain automated test systems", "postedDate" : "2026-06-12T22:57:07.862", "createdAt" : "2026-06-12T22:57:07.862", "lastUpdated" : "2026-06-15T00:34:33.783", "ingestTimestamp" : "2026-06-12T22:57:07.862", "mongoId" : "69164d7770f0b99d586f200f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3121140/apply", "salaryAnnualMin" : 73900, "salaryAnnualMax" : 165200, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Software QA testing", "Test plan writing", "Use case writing", "Issue report writing", "Consumer electronics lab", "Hardware troubleshooting", "Software troubleshooting", "Communication debugging", "Automated testing", "Lab operations", "Test systems", "Manufacturing Systems Engineering", "Test software development", "Hardware integration", "Software integration", "Test equipment configuration", "Automated testing infrastructure", "Version control", "Change management", "CI/CD pipelines", "Technical support", "Network infrastructure", "Satellite broadband network", "Consumer electronics", "Manufacturing environment", "Test station network infrastructure", "TestStand", "LabVIEW", "Jenkins" ], "skillCount" : 29, "jobCategory" : "operations", "dataQualityScore" : 0.8888889, "_score" : 610.8299, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "68e6b1db70f0b99d58d66d89", "title" : "Lab Engineer Space Simulation Lab 2nd shift, Space Simulation Team", "company" : "Amazon Kuiper Manufacturing Enterprises LLC", "industry" : "Hardware Development, alexa and amazon devices", "salary" : { "min" : 73900.0, "max" : 165200.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Redmond, Washington, USA", "locations" : [ "Redmond, Washington, USA" ], "timestamp" : "2026-06-15T08:19:31.211", "fingerprint" : "cfad075a85b0c6a0538f31183d5bc38fbbeadb4374b30e59cde20ce5ecde28d0", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3102704/apply", "externalId" : "d18b1572-e2f7-4d84-9216-e29a158a7b20", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Redmond", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6694141,-122.1238767" } ], "locationText" : "Redmond, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "Software updates", "professionalSkills" : [ "Test execution", "Equipment maintenance" ], "hardSkillsList" : [ "Environmental testing", "Instrumentation installation", "Electronic test procedures", "Forklift operation", "Pallet jack operation", "Electrical assembly repair" ], "softSkillsList" : [ "Highly motivated" ], "hardSkills" : [ { "name" : "Environmental testing", "level" : "intermediate" }, { "name" : "Instrumentation installation", "level" : "intermediate" }, { "name" : "Electronic test procedures", "level" : "intermediate" }, { "name" : "Forklift operation", "level" : "intermediate" }, { "name" : "Pallet jack operation", "level" : "intermediate" }, { "name" : "Electrical assembly repair", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Highly motivated" } ], "majorSkills" : "Space simulation, Environmental testing, Hardware testing", "majorSkillsList" : [ "Space simulation", "Environmental testing", "Hardware testing" ], "coreResponsibilities" : "Operate environmental test chambers, Install instrumentation on hardware, Install instrumentation on fixtures, Execute electronic test procedures, Receive shipments, Coordinate deliveries, Update electrical assemblies, Repair electrical assemblies, Update electrical subsystems, Repair electrical subsystems, Assemble tooling, Assist with equipment maintenance", "teamCollaboration" : "Collaborative team environment", "domainKnowledge" : "Space simulation; Low Earth Orbit satellites; Broadband connectivity", "domainList" : [ "space-simulation", "low-earth-orbit-satellites", "broadband-connectivity" ], "domainSpecificKnowledge" : [ "Space simulation", "Low Earth Orbit satellites", "Broadband connectivity" ], "toolProficiency" : [ "Forklift", "Pallet jack" ], "problemSolvingSkills" : "Identify issues; Escalate to development", "specialRequirements" : "Work on powered equipment, Occasional extended hours", "outcomesObjectives" : "Complete critical test campaigns", "qualificationsBasic" : "Experience configuring software updates, Experience deploying software updates, Experience testing software updates, Ability to identify issues, Ability to escalate to development, Bachelor's degree in Engineering, Willing to work on powered equipment, Able to lift up to 49 pounds, Able to stand/walk for 8-10 hours, Able to frequently push, pull, squat, bend, and reach, U. S. citizen or national, U. S. permanent resident, Lawfully admitted into the U. S. as a refugee, Granted asylum", "qualificationsPreferred" : "Experience with lab safety, Experience with lab security, Experience with lab quality practices, Experience with space hardware testing protocols", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. As a Lab support technician, you will be responsible for performing various tasks throughout the facility. We are looking for candidates who thrive in a fast paced, start-up like environment. To be successful you need to be highly motivated and detail oriented while showing the highest standards of execution. Key job responsibilities - Operation of environmental test chambers (Thermal cycling, vacuum, HALT/HASS) - Install instrumentation on various types of hardware and fixtures - Execute electronic test procedures for component and system level testing - Receive shipments and coordinate deliveries with recipients (Using forklifts, pallet jacks, etc) - Update and repair electrical assemblies and subsystems - Assemble tooling and assist with equipment maintenance. New hires will need to meet the following criteria: - Must be willing and able to work on powered equipment-for example forklift or cherry picker - With or without reasonable accommodation, be able to lift up to 49 pounds on some occasions, stand/walk for up to 8-10 hours (with breaks), and be able to frequently push, pull, squat, bend, and reach Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life Laboratory setting with specialized test equipment May require occasional extended hours to complete critical test campaigns Collaborative team environment focused on product quality and reliability Basic Qualifications: - Experience configuring, deploying, and testing software updates, including the ability to identify issues and escalate to development as appropriate - - Bachelor's degree in Engineering (Mechanical, Electrical, Aerospace) or related technical field Preferred Qualifications: - Experience with lab safety, security and quality practices - - Experience with space hardware testing protocols Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $73,900/year in our lowest geographic market up to $165,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Lab Engineer Space Simulation Lab 2nd shift, Space Simulation Team at Amazon Kuiper Manufacturing Enterprises LLC. Skills: Space simulation, Environmental testing, Hardware testing. Operate environmental test chambers. Install instrumentation on hardware", "postedDate" : "2026-06-13T12:18:48.262", "createdAt" : "2026-06-13T12:18:48.262", "lastUpdated" : "2026-06-15T08:19:31.211", "ingestTimestamp" : "2026-06-13T12:18:48.262", "mongoId" : "68e6b1db70f0b99d58d66d89", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3102704/apply", "salaryAnnualMin" : 73900, "salaryAnnualMax" : 165200, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Environmental testing", "Instrumentation installation", "Electronic test procedures", "Forklift operation", "Pallet jack operation", "Electrical assembly repair", "Highly motivated", "Space simulation", "Hardware testing", "Test execution", "Equipment maintenance", "Low Earth Orbit satellites", "Broadband connectivity", "Forklift", "Pallet jack" ], "skillCount" : 15, "jobCategory" : "other", "dataQualityScore" : 0.8888889, "_score" : 608.89856, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Aerospace" }, { "id" : "6a30573bf292fd229cf364b5", "title" : "Senior Manager, Technical Design", "company" : "FIGS", "industry" : "Outdoor & Apparel", "salary" : { "min" : 175500.0, "max" : 253500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Manager, Technical Design in Santa Monica, United States, adjusted for industry and company size." }, "location" : "Santa Monica, California, United States", "locations" : [ "Santa Monica", "California", "United States" ], "timestamp" : "2026-06-16T10:13:01.269", "fingerprint" : "9da3126614f51446589a8ca2ea5452cf0362ae65be9282787647a756a0a012c0", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.wearfigs.com/pages/jobs?gh_jid=8592480002", "externalId" : "8592480002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Santa Monica", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0194704,-118.4912270" } ], "locationText" : "Santa Monica, California, United States", "experienceLevel" : "Manager", "technicalSkills" : "2D patternmaking, 3D patternmaking, Adobe Creative Suite, Excel, Google Suite", "professionalSkills" : [ "Garment construction", "Balance and fit", "Patternmaking", "Technical drawing", "Fit analysis", "Construction analysis", "Detail analysis", "Vendor communication", "Workflow monitoring", "Sample management", "Quality control", "Product development", "Data management", "Data integrity" ], "hardSkillsList" : [ "Measurement specs", "Grading", "Construction details", "On-body standards", "Bill of materials", "Size charts", "Prototype approval", "Wear testing", "Garment testing" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Measurement specs", "level" : "intermediate" }, { "name" : "Grading", "level" : "intermediate" }, { "name" : "Construction details", "level" : "intermediate" }, { "name" : "On-body standards", "level" : "intermediate" }, { "name" : "Bill of materials", "level" : "intermediate" }, { "name" : "Size charts", "level" : "intermediate" }, { "name" : "Prototype approval", "level" : "intermediate" }, { "name" : "Wear testing", "level" : "intermediate" }, { "name" : "Garment testing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Technical Design, Garment Construction, Fit Development, Team Leadership", "majorSkillsList" : [ "Technical Design", "Garment Construction", "Fit Development", "Team Leadership" ], "coreResponsibilities" : "Establish fit and quality standards, Partner with cross functional teams, Establish design and fit intent, Execute new fit blocks, Drive innovation development, Lead a team of technical designers, Develop a team of technical designers, Mentor a team of technical designers, Build tech pack data integrity, Maintain tech pack data integrity, Communicate requirements to vendor partners, Prioritize daily workload, Execute daily workload, Monitor workflow of vendors, Monitor workflow of team members, Meet GTM calendar deadlines, Lead fit sessions, Align on style direction, Maintain fit consistency, Establish new silhouettes, Analyze review outcomes, Analyze fit session outcomes, Analyze artwork review outcomes, Analyze construction review outcomes, Communicate review outcomes, Build relationships with vendor partners, Maintain relationships with vendor partners, Manage daily communication, Finalize buy ready tech packs, Support team in style changes, Support team in challenges, Support team in solutions, Manage tracking of prototype samples, Manage approval of prototype samples, Manage tracking of strike offs, Manage approval of strike offs, Manage tracking of testing submits, Manage approval of testing submits, Develop tools for consistent fit, Develop tools for high quality construction, Maintain tools for consistent fit, Maintain tools for high quality construction, Manage seasonal testing processes, Collaborate with team leaders, Streamline seasonal development, Build technical design data libraries, Maintain technical design data libraries, Partner with Product Integrity, Solve quality concerns, Prevent quality concerns", "teamCollaboration" : "Cross functional teams; Vendor partners", "projectManagementSkills" : [ "Development timelines", "GTM deliverables" ], "domainKnowledge" : "Garment construction; Balance and fit; Patternmaking; Technical drawing; Apparel development", "domainList" : [ "garment-construction", "balance-and-fit", "patternmaking", "technical-drawing", "apparel-development" ], "domainSpecificKnowledge" : [ "Garment construction", "Balance and fit", "Patternmaking", "Technical drawing", "Apparel development" ], "toolProficiency" : [ "Centric PLM", "Gerber PDS", "Optitex", "Clorowzwear" ], "communicationSkills" : "Interpersonal; Verbal; Written; Presentation", "documentationSkills" : "Tech packs", "innovationCreativity" : "Innovation development", "problemSolvingSkills" : "Solve quality concerns; Prevent quality concerns", "specialRequirements" : "Travel 2X a year", "qualificationsBasic" : "10+ Years working as a proven leader, Associates or bachelor’s degree, Prior experience leading and mentoring teams, Exceptional knowledge of garment construction, Exceptional knowledge of balance and fit, Exceptional knowledge of patternmaking, Exceptional knowledge of technical drawing, Excellent eye for fit, Excellent eye for construction, Excellent eye for detail, Requires organization skills, Requires time management skills, Requires follow up skills, Experience in 2D patternmaking software, Experience in 3D patternmaking software, Proficiency in Adobe Creative Suite, Proficiency in Excel, Proficiency in Google Suite, Experience with PLM", "qualificationsPreferred" : "Centric PLM preferred, Gerber PDS/Optitex experience, Clorowzwear experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Senior Manager of Technical Design will lead a team of technical designers to execute premium medical apparel from concept through pre-production stage. Technical Design is responsible for developing garment fit, construction, grading, and communication with the vendor base. This role will support the cross functional teams through implementation and maintenance of brand standards for fit, construction, and development. Our Ideal candidate is a strong cross functional collaborator who embraces a growth mindset, champions technology, and leads by example, This role reports into the Senior Director of Technical Design. What You’ll Do: Establish fit and quality standards for measurement specs, grading, construction details, and on-body standards. Partner with cross functional teams to establish design and fit intent, execute new fit blocks, and drive innovation development. Lead, develop, and mentor a team of technical designers. Build and maintain tech pack data integrity including bill of materials, specs, construction, sketches, etc in Centric PLM to communicate requirements for design aesthetic, fit, and construction to vendor partners. Prioritize and execute daily workload in alignment with GTM deliverables & development timelines. Monitor workflow of all vendors and internal team members to meet GTM calendar deadlines. Lead fit sessions to align on style direction, maintain fit consistency, and establish new silhouettes. Analyze and communicate the outcome of review and fit sessions, artwork reviews, and construction reviews with internal cross functional and external vendor partners. Build and maintain relationships with domestic and international vendor partners through daily communication management. Finalize buy ready tech packs for each season including sketches, artwork, BOMs, final patterns, and size charts. Support the team in style changes, challenges, and solutions at GTM meetings. Manage tracking and approval of prototype samples, strike offs, and testing submits. Develop and maintain tools to deliver consistent fit and high quality construction across product categories aligning to brand standards. Manage seasonal testing processes including wear testing and garment testing. Collaborate with team leaders on cross functional projects to streamline seasonal development. Build and maintain technical design data libraries in Centric PLM. Partner with Product Integrity to creatively solve and prevent quality concerns. Qualifications: 10+ Years working as a proven leader within technical design Associates or bachelor’s degree within Fashion Design or Technical Design Prior experience leading and mentoring teams Exceptional knowledge of garment construction, balance and fit, patternmaking, and technical drawing Excellent eye for fit, construction, and detail Excellent communication skills - interpersonal, verbal, written, and presentation Requires strong organization, time management, and follow up skills Experience and passion in 2D and 3D patternmaking software - Gerber PDS/Optitex and Clo/Browzwear Proficiency in Adobe Creative Suite, Excel, and Google Suite Experience with PLM (Centric preferred) Proven work ethic, positive attitude, and integrity Self-motivated, strong sense of urgency, collaborative mindset Travel experience and able to travel 2X a year FIGS Compensation and Benefits Pay Range At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $150,000 and $165,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. Additional Compensation and Benefits Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan Annual bonus: This position is eligible to participate in the FIGS annual bonus program Other compensation and benefits offered include: Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance Amazing 401(k) program, with a company match up to the first 6% of your contribution Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers FIGS sponsored Uber Eats voucher for in-office weeks Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more… *Benefits eligibility is determined by hour requirements and length of service A little bit about us… FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand. Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world. FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.", "summaryDescription" : "Senior Manager, Technical Design at FIGS. Skills: Technical Design, Garment Construction, Fit Development, Team Leadership. Establish fit and quality standards. Partner with cross functional teams", "postedDate" : "2026-06-15T23:22:27.702", "createdAt" : "2026-06-15T23:22:27.702", "lastUpdated" : "2026-06-16T10:13:01.269", "ingestTimestamp" : "2026-06-15T23:22:27.702", "mongoId" : "6a30573bf292fd229cf364b5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175500, "salaryAnnualMax" : 253500, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Measurement specs", "Grading", "Construction details", "On-body standards", "Bill of materials", "Size charts", "Prototype approval", "Wear testing", "Garment testing", "Leadership", "Mentoring", "Technical Design", "Garment Construction", "Fit Development", "Team Leadership", "Garment construction", "Balance and fit", "Patternmaking", "Technical drawing", "Fit analysis", "Construction analysis", "Detail analysis", "Vendor communication", "Workflow monitoring", "Sample management", "Quality control", "Product development", "Data management", "Data integrity", "Development timelines", "GTM deliverables", "Apparel development", "Centric PLM", "Gerber PDS", "Optitex", "Clorowzwear" ], "skillCount" : 36, "jobCategory" : "product", "jobSubcategory" : "design", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 608.4747, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a82c274d8ee00a06743de", "title" : "[GSD] People Technology Manager - Workday Implementation Team (Bangkok based)", "company" : "Agoda", "salary" : { "min" : 1800000.0, "max" : 2800000.0, "currency" : "THB", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Technology industry in Bangkok, Thailand, adjusted for seniority and company size." }, "location" : "Bangkok, Thailand", "locations" : [ "Bangkok", "Thailand" ], "timestamp" : "2026-06-14T21:19:08.253", "fingerprint" : "80984d933c52a2aeb9029939ef4a38955d42ff70da1375604ad36af13159b3b2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/agoda/jobs/7995203", "externalId" : "7995203", "structuredLocations" : [ { "city" : "Bangkok", "country" : "Thailand", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "13.7524938,100.4935089" } ], "locationText" : "Bangkok, Thailand", "experienceLevel" : "Manager", "professionalSkills" : [ "Talent management", "Employee relations", "HR processes", "Organizational development", "People operations", "HR Tech Transformation", "Module design", "Strategic recommendations", "Functional configurations", "Application management", "Change requests", "Project implementation", "Talent development", "Capability building", "Business priorities" ], "hardSkillsList" : [ "Workday implementation", "Scrum ceremonies", "Agile environment", "Workday AI agent", "Data and analytics" ], "softSkillsList" : [ "Leadership", "Ownership", "Subject-matter expertise" ], "hardSkills" : [ { "name" : "Workday implementation", "level" : "intermediate" }, { "name" : "Scrum ceremonies", "level" : "intermediate" }, { "name" : "Agile environment", "level" : "intermediate" }, { "name" : "Workday AI agent", "level" : "intermediate" }, { "name" : "Data and analytics", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Ownership" }, { "name" : "Subject-matter expertise" } ], "majorSkills" : "Workday implementation, HR Tech Transformation, Agile methodology", "majorSkillsList" : [ "Workday implementation", "HR Tech Transformation", "Agile methodology" ], "coreResponsibilities" : "Develop technical roadmap, Develop implementation plan, Assess functional configurations, Identify improvement opportunities, Shape governance, Lead team of SMEs, Implement Workday modules, Enhance Workday modules, Revamp Workday modules, Strengthen team capability, Strengthen technical portfolio, Strengthen organizational resiliency, Define OKRs, Drive OKRs, Align HR technology initiatives, Partner with leaders", "teamCollaboration" : "Cross-functional teams; People Tech PMO Manager; People Tech Operational Excellence Manager; Key leaders across Agoda; Cross-functional teams", "projectManagementSkills" : [ "Agile", "Scrum", "Roadmap planning", "Project implementation" ], "domainKnowledge" : "Workday SKU landscape; Workday Journeys; Workday Recruiting; Position Management; AI Agents; Adaptive Planning; Hire-to-retire lifecycle; HR Tech Transformation", "domainList" : [ "workday-sku-landscape", "workday-journeys", "workday-recruiting", "position-management", "ai-agents", "adaptive-planning", "hire-to-retire-lifecycle", "hr-tech-transformation" ], "domainSpecificKnowledge" : [ "Workday SKU landscape", "Workday Journeys", "Workday Recruiting", "Position Management", "AI Agents", "Adaptive Planning", "Hire-to-retire lifecycle", "HR Tech Transformation" ], "toolProficiency" : [ "Workday", "Zendesk", "Greenhouse", "ServiceNow" ], "communicationSkills" : "Written English; Spoken English", "problemSolvingSkills" : "Resolving edge cases; Identifying dependencies; Identifying risks", "outcomesObjectives" : "Reduce technical debt; Improve employee experience; Scale efficiently", "qualificationsBasic" : "5 years experience leading teams, Workday environment experience, HR digital transformation experience, End-to-end implementation delivery, Experience operating in Agile, Knowledge of Workday SKU, Understanding of hire-to-retire lifecycle, Translate business requirements, Comfortable working in ambiguous environments, Proactive approach to identifying risks, Drive continuous improvement initiatives, Project management capabilities, Stakeholder management capabilities, Partner effectively across teams, Use data and analytics, Fluent in English", "qualificationsPreferred" : "Workday Techno-functional skills", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team:  The Global Service Delivery (GSD) team is responsible for Agoda’s office infrastructure and staff connectivity, providing the hardware, software, and system access that enable employees to work efficiently across our global offices. Operating across multiple countries, the team delivers reliable support to Agoda employees whether they are in the office, working remotely, or traveling. Within GSD, the People Technology (HR Tech) team manages the systems that power Agoda’s people operations. Our platforms, including Workday, support key HR processes such as employee lifecycle management, performance reviews, and organizational data, helping the company scale efficiently while improving employee experience. The Opportunity Agoda is looking for a People Technology Manager (Implementation Team) to lead our Workday Functional Team and play a pivotal role in transforming how technology supports our global People operations. Working across platforms such as Workday, Zendesk, and Greenhouse, you will lead the implementation of new Workday modules, revamp existing capabilities, and drive continuous improvements across Agoda’s HR technology ecosystem. You will be a key driver of Agoda’s HR Tech Transformation journey, helping implement solutions such as Workday Journeys and contributing to the organization’s Workday AI agent roadmap. You will also evaluate current module design, identify enhancement opportunities, and present strategic recommendations to senior leaders within the People team. In addition, this role offers the opportunity to work closely with Agoda’s Technology teams to explore and build hybrid solutions for emerging HR Tech use cases. In This Role, You'll Get To Develop the technical roadmap and implementation plan for Agoda’s HR Tech transformation journey, in partnership with the People Tech PMO Manager. Assess current functional configurations and identify continuous improvement opportunities to reduce technical debt, while shaping governance for application management, change requests, and project implementation best practices in partnership with the People Tech Operational Excellence Manager. Lead a team of experienced SMEs in implementing, enhancing, and revamping Workday modules across Agoda. Strengthen team capability, technical portfolio, and organizational resiliency through talent development and capability building. Define and drive OKRs aligned to the HR Tech transformation journey together with People Tech Leadership Partner closely with key leaders across Agoda to align HR technology initiatives with business priorities. What You'll Need to Succeed Minimum 5 years of experience leading cross-functional teams, preferably in a Workday environment Proven experience driving HR digital transformation across platforms such as Workday, Zendesk, ServiceNow, and Greenhouse, including end-to-end implementation delivery Strong understanding of Scrum ceremonies and experience operating effectively in an Agile environment Good knowledge of the Workday SKU landscape, including Journeys, Recruiting, Position Management, AI Agents, and Adaptive Planning Solid understanding of the hire-to-retire lifecycle, with the ability to translate business requirements into an HR transformation roadmap Comfortable working in ambiguous environments, with a proactive approach to identifying and resolving edge cases, dependencies, and potential risks Strong team player with a high sense of ownership, able to contribute subject-matter expertise while collaborating to solve complex challenges Demonstrated ability to drive continuous improvement initiatives that simplify processes, enhance scalability, and reduce operational complexity Strong project and stakeholder management capabilities, with experience partnering effectively across cross-functional teams Ability to use data and analytics to generate insights and support informed decision-making Fluent in written and spoken English It's Great If You Have Workday Techno-functional skills #telaviv #jerusalem #LI-SK1 #IT #ENG #4 #LI-PS4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #LI-RS1 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5 #LI-Hybrid Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/ LinkedIn https://www.linkedin.com/company/agoda YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.", "summaryDescription" : "[GSD] People Technology Manager - Workday Implementation Team (Bangkok based) at Agoda. Skills: Workday implementation, HR Tech Transformation, Agile methodology. Develop technical roadmap. Develop implementation plan", "postedDate" : "2026-06-11T23:46:23.044", "createdAt" : "2026-06-11T23:46:23.044", "lastUpdated" : "2026-06-14T21:19:08.253", "ingestTimestamp" : "2026-06-11T23:46:23.044", "mongoId" : "6a2a82c274d8ee00a06743de", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Workday implementation", "Scrum ceremonies", "Agile environment", "Workday AI agent", "Data and analytics", "Leadership", "Ownership", "Subject-matter expertise", "HR Tech Transformation", "Agile methodology", "Talent management", "Employee relations", "HR processes", "Organizational development", "People operations", "Module design", "Strategic recommendations", "Functional configurations", "Application management", "Change requests", "Project implementation", "Talent development", "Capability building", "Business priorities", "Agile", "Scrum", "Roadmap planning", "Workday SKU landscape", "Workday Journeys", "Workday Recruiting", "Position Management", "AI Agents", "Adaptive Planning", "Hire-to-retire lifecycle", "Workday", "Zendesk", "Greenhouse", "ServiceNow" ], "skillCount" : 38, "jobCategory" : "engineering", "jobSubcategory" : "information-technology", "dataQualityScore" : 0.8888889, "_score" : 607.8768, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c5f3974d8ee00a08ea0ba", "title" : "Implementation Manager", "company" : "MediaValet", "industry" : "Technology", "salary" : { "min" : 72000.0, "max" : 80000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Western Canada - Remote", "locations" : [ "Western Canada - Remote" ], "timestamp" : "2026-06-14T23:54:53.212", "fingerprint" : "b9fd1ea67115722cbfe1aed4ae02d6ed0c677ae271ba0fcd74115728ae8e37f3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.mediavalet.com/careers?gh_jid=4246497009", "externalId" : "4246497009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Canada", "experienceLevel" : "Manager", "professionalSkills" : [ "Customer onboarding", "Stakeholder communication" ], "hardSkillsList" : [ "Technical migration" ], "hardSkills" : [ { "name" : "Technical migration", "level" : "intermediate" } ], "majorSkills" : "Customer success, Platform implementation", "majorSkillsList" : [ "Customer success", "Platform implementation" ], "coreResponsibilities" : "Lead platform implementation, Manage timelines, Manage technical migrations, Manage stakeholder communications, Guide clients through onboarding, Define client goals, Meet client goals", "teamCollaboration" : "Cross-functional teams; Sales team; Engineering team; Data Services team; Customer Success team", "projectManagementSkills" : [ "Timeline management" ], "domainKnowledge" : "Digital Asset Management", "domainList" : [ "digital-asset-management" ], "domainSpecificKnowledge" : [ "Digital Asset Management" ], "communicationSkills" : "Stakeholder communication", "problemSolvingSkills" : "Translating complexity", "outcomesObjectives" : "Customer satisfaction; Long-term retention", "qualificationsBasic" : "5+ years experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Do you love translating complexity into clarity and turning ambitious goals into action? We’re looking for an Implementation Manager to join us at MediaValet, remote in Canada! In this role, you’ll lead the implementation of our Digital Asset Management (DAM) platform for a diverse range of customers—managing timelines, technical migrations, and stakeholder communications. You’ll be the trusted guide through onboarding, ensuring every client’s goals are clearly defined and successfully met. Your work will have a direct impact on customer satisfaction and long-term retention. This role reports to the Director of Customer Operations and works cross-functionally with our Sales, Engineering, Data Services, and Customer Success teams. Key Responsibilities: Customer Onboarding there’s plenty of food, shops and walkable areas around; and it’s close to transit. Home for the Holidays: We shut down operations between December 25th and January 1st every year to allow people to spend time with their families (and not use up vacation time) - and have done so since MediaValet was founded in 2010. Family Focused: We’re committed to providing a career that’s family-friendly and have the parental support and leave programs to back that up. Committed to Diversity & Inclusion: Our diverse backgrounds, skills, abilities and experiences make us stronger. We work hard to make MediaValet a place where everyone is valued, heard and respected. Compensation: $72K - $80K base salary + 15% on-target commissions", "summaryDescription" : "Implementation Manager at MediaValet. Skills: Customer success, Platform implementation. Lead platform implementation. Manage timelines", "postedDate" : "2026-06-12T22:11:25.166", "createdAt" : "2026-06-12T22:11:25.166", "lastUpdated" : "2026-06-14T23:54:53.212", "ingestTimestamp" : "2026-06-12T22:11:25.166", "mongoId" : "6a2c5f3974d8ee00a08ea0ba", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Technical migration", "Customer success", "Platform implementation", "Customer onboarding", "Stakeholder communication", "Timeline management", "Digital Asset Management" ], "skillCount" : 7, "jobCategory" : "customer-service", "jobSubcategory" : "customer-experience", "dataQualityScore" : 0.8888889, "_score" : 607.8261, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology" } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 122140, "totalPages" : 2443, "hasNext" : true, "hasPrevious" : false } }

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