Oldcastle BuildingEnvelope
Manufacturing
SalesforceTransformationLead
Neural analysis suggests this role is
optimal for Lead candidates.
“Salesforce Transformation Lead at Oldcastle BuildingEnvelope. Skills: CRM Transformation, Salesforce Implementation, Change Management. Own CRM vision. Own CRM strategy”
What You'll Achieve.
Successful Salesforce migration; High user adoption; High user satisfaction; Measurement to key KPIs; Clear business value realization; Scalable Salesforce platform
Industry & Context.
What They're Looking For.
Must Have
8+ years leading CRM programs, Extensive Salesforce implementations experience, Proven track record delivering CRM transformations, Experience in change management, Experience managing system integrators
Nice to Have
Salesforce certifications, Experience owning Salesforce long-term, Familiarity with Agile delivery models, Experience in highly matrixed organizations
What You'll Do.
Lead CRM transformation
Align Salesforce capabilities
Serve as owner for Salesforce
Lead Salesforce migration
Oversee discovery phase
Oversee configuration phase
Oversee integration phase
Oversee data migration phase
Oversee testing phase
Oversee deployment phase
Oversee hypercare phase
Ensure high data quality
Ensure performance standards
Partner with sponsors
Partner with business leaders
Partner with system integrators
Drive alignment across teams
Provide executive updates
Build operating rhythms
Lead adoption strategy
Partner with training teams
Partner with enablement teams
Partner with communications teams
Establish adoption metrics
Establish feedback mechanisms
Act as change champion
Embed standardized processes
Embed Salesforce best practices
Provide thought leadership
Guide decisions across platforms
Ensure ongoing optimization
Ensure release management
Ensure platform health
How You'll Work.
Team & Collaboration
Cross-functional governance; Operating rhythms
Communication Scope
Executive communication
Process & Methodology
Program management, Scope management, Risk management, Dependency management, Tradeoff management
Full Job Description
Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here. Start your journey with OBE and help us build the future. We are seeking a full-time CRM Transformation Lead to provide long-term ownership and leadership of our enterprise CRM strategy, including the immediate execution of an aggressive migration to Salesforce and the ongoing evolution of the platform post-go-live. This role is ideal for a seasoned CRM leader who combines deep Salesforce implementation expertise with strong transformation leadership and change management capabilities. The CRM Transformation Lead will be accountable not only for successful delivery, but also for driving sustained adoption, value realization, and continuous improvement of Salesforce as a core enterprise platform. Key Responsibilities Enterprise CRM Ownership & Strategy · Own the long-term CRM vision, strategy, and roadmap with Salesforce as the system of record · Lead the CRM transformation from legacy platforms to Salesforce, from inception through stabilization and optimization · Ensure Salesforce capabilities align to business strategy, growth objectives, and customer experience goals · Serve as the primary business and technology owner for Salesforce post-implementation Salesforce Migration & Program Leadership · Lead and deliver a large-scale Salesforce migration under an aggressive timeline · Oversee all phases of delivery: discovery, design, configuration, integration, data migration, testing, deployment, and hypercare · Manage scope, risks, dependencies, and tradeoffs to ensure succes
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