{ "count" : 44130, "data" : [ { "id" : "6a2c923574d8ee00a09852be", "title" : "Error Resolution", "company" : "SanMar", "industry" : "Retail", "salary" : { "min" : 19.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Avondale, AZ", "locations" : [ "Avondale", "AZ" ], "certifications" : [ "SanMar’s Lift Operator Certification" ], "timestamp" : "2026-06-15T13:53:50.398", "fingerprint" : "584dbc8353f308275dcd84ad693321f0331424df4a31544dc2c1800953a82156", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/sanmar/jobs/5164013007?gh_jid=5164013007", "externalId" : "5164013007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Avondale", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4355977,-112.3496020" } ], "locationText" : "Avondale, Arizona, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "hardSkillsList" : [ "Operate powered equipment", "Lift operation" ], "hardSkills" : [ { "name" : "Operate powered equipment", "level" : "intermediate" }, { "name" : "Lift operation", "level" : "intermediate" } ], "majorSkills" : "Error resolution, Inventory management, Order fulfillment", "majorSkillsList" : [ "Error resolution", "Inventory management", "Order fulfillment" ], "coreResponsibilities" : "Identify and troubleshoot discrepancies, Adjust inventory quantities, Maintain accurate department records, Process ship short orders, Identify, correct, and record mill errors, Review customer orders prior to shipping, Operate powered lift equipment", "teamCollaboration" : "Work within a team", "domainKnowledge" : "Warehouse operations", "domainList" : [ "warehouse-operations" ], "domainSpecificKnowledge" : [ "Warehouse operations" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Problem-solving; Troubleshoot discrepancies", "specialRequirements" : "Operate powered equipment, Lift up to 60 pounds, Full range of motion, Repetitive hand motions, Climb stairs, Kneel/squat, Bend and carry, Wear Personal Protective Equipment, Work near conveyor systems, Exposure to dust, Exposure to extreme heat, Exposure to extreme cold, Work in hectic environment, Work in fast-paced environment", "outcomesObjectives" : "Complete and ship customer orders; Meet deadlines", "qualificationsBasic" : "High School Diploma or equivalent, Basic English literacy", "qualificationsPreferred" : "1-3 years warehouse experience, SanMar's Lift Operator Certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At SanMar, the work you do makes a difference. Shift: 12:30PM-9:00PM Pay: $18.00 + $1.00 Shift Differential = $19.00 What's the Short Version? The Error Resolution role researches and resolves any discrepancies with shipments, locations, or product. They are responsible for quickly and accurately locating missing product to complete and ship customer orders in a timely fashion. What Will You Be Doing? • Identify and troubleshoot discrepancies with shipments, inventory and orders and adjust inventory quantities. • Maintain accurate department records. • Understand and accurately processes ship short orders. • Properly identify, correct, and record mill errors. • Review selected customer orders prior to shipping. • May be required to operate powered lift equipment. What Are We Looking For? • High School Diploma or equivalent • 1-3 years of warehouse experience is preferred • Ability to read, write and have sufficient ability to identify colors, sizes, quantity, label and SKU information • Ability to work with and keep a positive, supportive attitude towards the Company, job, customers and co-workers • May be required to complete and maintain SanMar’s Lift Operator Certification in compliance with OSHA recommendation • Demonstrates ability to follow directions and change priorities or job duties as business needs require • Excellent problem-solving skills • Demonstrated verbal and written communication skills • Strong attention to detail • Ability to work in high demand, high volume environment and meet deadlines • Must have exemplary performance in regard to attendance, accuracy and productivity • Excellent organization skills; demonstrating the ability to multi-task and prioritize daily responsibilities • Comprehends verbal and written instructions • Able to work both independently and within a team • Essential days or overtime may be required What's Our Offer? Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: • Comprehensive medical, dental, and vision benefits • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle • Life insurance • Short/long-term disability coverage • Paid maternity/paternity leave • Pet insurance What Should You Expect? DC Warehouse (Equipment): While performing the duties of this job, the employee is constantly required to stand, walk, talk and hear. The employee frequently lifts and/or moves up to 60 pounds. The employee operates powered equipment requiring use of both hands as well as full range of motion of the neck, head and back. The employee is frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions. The employee is frequently required to climb stairs, kneel/squat, bend and carry. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be required to wear a headset covering one or both ears. Employee will be required to wear Personal Protective Equipment such as a protective harness while operating equipment. Basic English literacy is required for operation of machines and necessary daily paperwork. Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Work is performed under typical warehouse conditions. Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc. Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions. Why Work at SanMar? Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together. Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement. SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they’re a part of something special. Here’s your chance to be a part of this story. If you’re ready to work in a place where your participation matters and your growth is a priority, we’re ready for you. SanMar is an Equal Opportunity Employer Whoever you are, wherever you’re from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar. SanMar participates in E-Verify.", "summaryDescription" : "Error Resolution at SanMar. Skills: Error resolution, Inventory management, Order fulfillment. Identify and troubleshoot discrepancies. Adjust inventory quantities", "postedDate" : "2026-06-14T05:56:12.832", "createdAt" : "2026-06-14T05:56:12.832", "lastUpdated" : "2026-06-15T13:53:50.398", "ingestTimestamp" : "2026-06-14T05:56:12.832", "mongoId" : "6a2c923574d8ee00a09852be", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Operate powered equipment", "Lift operation", "Error resolution", "Inventory management", "Order fulfillment", "Warehouse operations", "SanMar’s Lift Operator Certification" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "694ae6cd70f0b99d589b27af", "title" : "Dispute Resolution Associate", "company" : "Hyundai Capital America", "industry" : "Banking", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Dispute Resolution Associate in Atlanta, adjusted for mid-seniority in the Financial Services industry." }, "location" : "United States-Georgia-Atlanta", "locations" : [ "United States-Georgia-Atlanta", "
Atlanta, GA (HCA_AtlantaGA)
4100 Wildwood Pkwy
Atlanta, 30339

" ], "timestamp" : "2026-06-15T11:35:41.167", "fingerprint" : "989358dabe146283e85497360fe59fc3434b94b5f4248d8088293b27d3dee200", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=109143", "externalId" : "109143", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Debt validation", "Credit reporting" ], "hardSkills" : [ { "name" : "Debt validation", "level" : "intermediate" }, { "name" : "Credit reporting", "level" : "intermediate" } ], "majorSkills" : "Dispute resolution, Customer service, Process improvement", "majorSkillsList" : [ "Dispute resolution", "Customer service", "Process improvement" ], "coreResponsibilities" : "Provide customers resolution to disputes, Provide customers resolution to debt validation, Research accounts for accuracy, Respond to customer correspondence, Respond to 3rd party correspondence, Identify operational improvements, Identify performance improvements, Assist with Servicing functions, Solve intricate problems, Mitigate business risk, Meet process flow SLAs, Meet productivity SLAs, Identify process improvements, Recommend coaching opportunities, Recommend policy changes, Report trends to leadership, Report service issues to leadership, Participate in coaching sessions, Participate in development sessions", "teamCollaboration" : "Collaborate cross-divisionally; Work with departments; Work with teams; Collaborate with leadership; Collaborate with Training teams; Collaborate with QA teams", "domainKnowledge" : "Automotive finance; Credit Reporting; Fair Credit Reporting Act; HCA servicing products; HCA servicing processes; HCA servicing procedures", "domainList" : [ "automotive-finance", "credit-reporting", "fair-credit-reporting-act", "hca-servicing-products", "hca-servicing-processes", "hca-servicing-procedures" ], "domainSpecificKnowledge" : [ "Automotive finance", "Credit Reporting", "Fair Credit Reporting Act", "HCA servicing products", "HCA servicing processes", "HCA servicing procedures" ], "communicationSkills" : "Oral communication; Written communication", "continuousLearning" : "Tuition reimbursement", "problemSolvingSkills" : "Root cause analysis; Investigating concerns; Resolving customer concerns", "qualificationsBasic" : "Minimum 3 years automotive finance experience, Prior Customer Service experience escalations, High School graduate required", "qualificationsPreferred" : "Minimum 5 years Customer Service experience, Bachelor's degree preferred, Knowledge of Credit Reporting, Knowledge of Fair Credit Reporting Act, Knowledge of HCA servicing products, Knowledge of HCA servicing processes, Knowledge of HCA servicing procedures", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: · Medical, Dental and Vision plans that include no-cost and low-cost plan options · Immediate 401(k) matching and vesting · Vehicle purchase and lease discounts plus monthly vehicle allowances · Paid Volunteer Time Off with company donation to a charity of your choice · Tuition reimbursement What to Expect The Associate, Dispute Resolution is responsible with providing customers resolution to escalated credit disputes and debt validation requests received through multiple channels. This involves researching concerns, identifying root cause, and communicating back to the customer and applicable entities to provide final resolution to the issue at hand. This position requires investigating and responding to customers or third-party inquiries while identifying opportunities to drive operational and performance improvements. The position may require assistance across various servicing functions including but not limited to the Mailroom, Payment Processing and other departments as necessary to meet the needs of the business. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience. What You Will Do 1. Provide customers with resolution to escalated credit disputes and debt validation requests received through multiple channels with a focus on retention and relationship building. · Research accounts to ensure credit information is reported accurately and responding to customer and 3rd party correspondence with the results of the investigation. · Identify opportunities to drive operational and performance improvements across the department and company. · Assist as needed with various Servicing functions by working with departments/teams to solve intricate problems driving excellence in customer service while mitigating business risk. · Work individually and as a team to ensure process flow and productivity SLA’s are met. 2. Assist in identifying process improvements that positively impact the customer experience. Collaborate with leadership, Training and QA teams to recommend potential coaching opportunities or policy changes to improve customer satisfaction. 3. Report trends and/or service issues to the leadership tea 4. Performance Coaching: Actively participate in coaching and development sessions/trainings to enhance individual performance and overall department/team performance. 5. Perform all other duties as assigned. What You Will Bring · Minimum 3 years automotive or general finance experience · Prior Customer Service experience in a role responsible for escalations · Minimum 5 years Customer Service experience preferred · High School graduate required · Bachelor’s degree preferred · Excellent oral and written communication skills coupled with the ability to exercise good judgment and discretion · A proven ability to effectively resolve customer concerns · Knowledge of Credit Reporting and the Fair Credit Reporting Act is preferred · Knowledge of HCA servicing products, processes and procedures is preferred · Must have a proactive approach to responsibilities and the ability to organize and prioritize multiple task Work Environment Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-Georgia-Atlanta", "summaryDescription" : "Dispute Resolution Associate at Hyundai Capital America. Skills: Dispute resolution, Customer service, Process improvement. Provide customers resolution to disputes. Provide customers resolution to debt validation", "createdAt" : "2026-06-14T04:38:34.771", "lastUpdated" : "2026-06-15T11:35:41.167", "ingestTimestamp" : "2026-06-14T04:38:34.771", "mongoId" : "694ae6cd70f0b99d589b27af", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Debt validation", "Credit reporting", "Dispute resolution", "Customer service", "Process improvement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Automotive finance", "Credit Reporting", "Fair Credit Reporting Act", "HCA servicing products", "HCA servicing processes", "HCA servicing procedures" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a4cde74d8ee00a05ec313", "title" : "Senior Manager, Operational Risk Resolution(Sanctions)", "company" : "Standard Bank Group", "industry" : "Financial Services", "salary" : { "min" : 950000.0, "max" : 1450000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Manager in Banking in Johannesburg, South Africa, adjusted for seniority and industry." }, "location" : "Johannesburg, GP, ZA", "locations" : [ "Johannesburg", "GP", "ZA" ], "timestamp" : "2026-06-14T14:13:23.964", "fingerprint" : "48b1b2e9622c716758401b109d0831965952f38e75086e2d2021a2e10e200bbc", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/StandardBankGroup/744000130814761-senior-manager-operational-risk-resolution-sanctions-", "externalId" : "744000130814761", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Johannesburg", "state" : "Gauteng", "country" : "South Africa", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-26.2050000,28.0497220" } ], "locationText" : "Johannesburg, Gauteng, South Africa", "employmentType" : "FULL_TIME", "minimumEducation" : "First Degree", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Risk Management", "Compliance", "Promote Good Governance", "Risk Reporting", "Strategic Planning", "Reporting" ], "hardSkillsList" : [ "System alert management", "Sanctions advisory", "Terrorist financing advisory", "Proliferation financing advisory", "Controls implementation", "Operations", "Risk Reporting" ], "softSkillsList" : [ "Convincing People", "Developing Expertise", "Developing Strategies", "Directing People", "Embracing Change", "Empowering Individuals", "Establishing Rapport", "Exploring Possibilities", "Interpreting Data", "Making Decisions", "Providing Insights", "Upholding Standards" ], "hardSkills" : [ { "name" : "System alert management", "level" : "intermediate" }, { "name" : "Sanctions advisory", "level" : "intermediate" }, { "name" : "Terrorist financing advisory", "level" : "intermediate" }, { "name" : "Proliferation financing advisory", "level" : "intermediate" }, { "name" : "Controls implementation", "level" : "intermediate" }, { "name" : "Operations", "level" : "intermediate" }, { "name" : "Risk Reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Convincing People" }, { "name" : "Developing Expertise" }, { "name" : "Developing Strategies" }, { "name" : "Directing People" }, { "name" : "Embracing Change" }, { "name" : "Empowering Individuals" }, { "name" : "Establishing Rapport" }, { "name" : "Exploring Possibilities" }, { "name" : "Interpreting Data" }, { "name" : "Making Decisions" }, { "name" : "Providing Insights" }, { "name" : "Upholding Standards" } ], "majorSkills" : "Operational Risk Resolution, Sanctions, Risk Management, Compliance", "majorSkillsList" : [ "Operational Risk Resolution", "Sanctions", "Risk Management", "Compliance" ], "coreResponsibilities" : "Develop Operational Risk Resolution Framework, Maintain Operational Risk Resolution Framework, Manage implementation of Framework, Develop Group Sanctions mandate, Maintain Group Sanctions mandate, Oversee implementation of GS mandate, Provide second-line oversight, Provide specialist guidance", "domainKnowledge" : "Sanctions; Terrorist financing; Proliferation financing; International trade services; Risk and control frameworks; Financial Industry Regulatory Framework", "domainList" : [ "sanctions", "terrorist-financing", "proliferation-financing", "international-trade-services", "risk-and-control-frameworks", "financial-industry-regulatory-framework" ], "domainSpecificKnowledge" : [ "Sanctions", "Terrorist financing", "Proliferation financing", "International trade services", "Risk and control frameworks", "Financial Industry Regulatory Framework" ], "outcomesObjectives" : "Minimise operational losses; Minimise fines; Minimise penalties; Minimise reputational harm", "qualificationsBasic" : "First Degree in Risk Management, 5-7 years System alert management, 5-7 years Sanctions advisory, 5-7 years terrorist financing advisory, 5-7 years proliferation financing advisory, 5-7 years controls implementation, 5-7 years operations, International santions laws, International terrorist financing laws, International proliferation financing laws, International santions regulations, International terrorist financing regulations, International proliferation financing regulations, International santions guidance, International terrorist financing guidance, International proliferation financing guidance, Risk and control frameworks, International trade services business, Sanctions expertise, Regulatory environment savvy, Proven track record in influencing leaders", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. To develop, maintain and manage the implementation of the Operational Risk Resolution Framework, pertaining to all products and services Group wide, across all jurisdictions. To develop, maintain and oversee the implementation of the Group Sanctions (GS) Operational Risk Resolution mandate as it relates to sanctions alert management, across all jurisdictions. The role provides second-line oversight and specialist guidance to support compliant business execution, minimise operational losses, fines, penalties and reputational harm, while enabling informed and sustainable business decision‑making. ## Qualifications * First Degree in Risk Management or related Experience Required Group Anti Financial Crime Compliance * 5-7 years - System alert management. Santions, terrorist financing and proliferation financing advisory, controls implementation and operations. International santions and terrorist financing laws, regulations and guidance. Risk and control frameworks. International trade services business. * 5-7 years - The role requires a leader seasoned and expert in Sanctions with profound knowledge of the full dimensions of the field, but deep expertise in the relevant area of specialisation. Regulatory environment savvy, a proven track record in influencing seasoned leaders and employees across multiple countries and business areas to effectively implement compliance frameworks. ## Additional Information Behavioural Competencies: * Convincing People * Developing Expertise * Developing Strategies * Directing People * Embracing Change * Empowering Individuals * Establishing Rapport * Exploring Possibilities * Interpreting Data * Making Decisions * Providing Insights * Upholding Standards Technical Competencies: * Compliance * Financial Industry Regulatory Framework * Promote Good Governance, Risk & Control * Risk Management * Risk Reporting * Strategic Planning and Reporting", "summaryDescription" : "Senior Manager, Operational Risk Resolution(Sanctions) at Standard Bank Group. Skills: Operational Risk Resolution, Sanctions, Risk Management, Compliance. Develop Operational Risk Resolution Framework. Maintain Operational Risk Resolution Framework", "postedDate" : "2026-06-08T14:17:35.000", "createdAt" : "2026-06-12T02:14:56.797", "lastUpdated" : "2026-06-14T14:13:23.964", "ingestTimestamp" : "2026-06-12T02:14:56.797", "mongoId" : "6a2a4cde74d8ee00a05ec313", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "System alert management", "Sanctions advisory", "Terrorist financing advisory", "Proliferation financing advisory", "Controls implementation", "Operations", "Risk Reporting", "Convincing People", "Developing Expertise", "Developing Strategies", "Directing People", "Embracing Change", "Empowering Individuals", "Establishing Rapport", "Exploring Possibilities", "Interpreting Data", "Making Decisions", "Providing Insights", "Upholding Standards", "Operational Risk Resolution", "Sanctions", "Risk Management", "Compliance", "Promote Good Governance", "Strategic Planning", "Reporting", "Terrorist financing", "Proliferation financing", "International trade services", "Risk and control frameworks", "Financial Industry Regulatory Framework" ], "skillCount" : 31, "jobCategory" : "other", "jobSubcategory" : "Standard job", "dataQualityScore" : 1.0, "daysOld" : 5, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a2a65bc74d8ee00a062a55e", "title" : "Asset Resolution Specialist", "company" : "Backflip", "industry" : "Capital Markets", "salary" : { "min" : 55000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-14T20:53:27.815", "fingerprint" : "d041c8e48b42244432cce540e151a89a8f811ba619c189dcfa2acbdd82ebf059", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Backflip/c81e7811-a22a-40e0-9985-efd2341d8202/application", "externalId" : "c81e7811-a22a-40e0-9985-efd2341d8202", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" }, { "city" : "Tel Aviv", "country" : "Israel", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "32.0852997,34.7818064" }, { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Chicago, Illinois, United States; Tel Aviv, Israel; United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Loss mitigation", "Asset resolution", "Financial analysis" ], "hardSkillsList" : [ "Workout options analysis", "Loss mitigation process" ], "softSkillsList" : [ "Negotiation", "Empathy" ], "hardSkills" : [ { "name" : "Workout options analysis", "level" : "intermediate" }, { "name" : "Loss mitigation process", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Negotiation" }, { "name" : "Empathy" } ], "majorSkills" : "Loss mitigation, Asset resolution, Borrower engagement", "majorSkillsList" : [ "Loss mitigation", "Asset resolution", "Borrower engagement" ], "coreResponsibilities" : "Manage portfolio of delinquent loans, Implement customized loss mitigation strategies, Analyze workout options, Deliver proposals for resolution path, Negotiate loss mitigation strategies with investors, Serve as primary point of contact for borrowers, Guide borrowers through available options, Maintain real-time accuracy across servicing systems, Document loan status, communication, and decisions, Identify process gaps, Generate ideas for efficiency, Support implementation of new initiatives", "teamCollaboration" : "Internal stakeholders; Investors; Borrowers", "domainKnowledge" : "Real estate investment financing; Fix and flip financing; Single family rental loans; Ground-up construction; Distressed loans", "domainList" : [ "real-estate-investment-financing", "fix-and-flip-financing", "single-family-rental-loans", "ground-up-construction", "distressed-loans" ], "domainSpecificKnowledge" : [ "Real estate investment financing", "Fix and flip financing", "Single family rental loans", "Ground-up construction", "Distressed loans" ], "toolProficiency" : [ "Servicing systems" ], "communicationSkills" : "Explain complex guidelines", "documentationSkills" : "Document loan status", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "Occasional travel required", "outcomesObjectives" : "Minimize loss exposure; Maintain borrower trust; Recover value from distressed loans; Preserve investor relationships; Reduce financial losses; Protect reputation with capital partners; Ensure active resolution strategy for every loan; Deliver sound financial analysis for workout recommendations", "qualificationsBasic" : "2+ years customer-facing experience, 2+ years mortgage experience, General knowledge of loss mitigation process", "qualificationsPreferred" : "Direct familiarity in loss mitigation processes", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Backflip is a venture-backed FinTech committed to becoming the leader in residential real estate investment financing. Our vision is to increase people’s love for their communities by investing in housing and improving the physical world. To do that, we need people who are inspired to modernize real estate investing by connecting entrepreneurs with sophisticated capital. Backflip’s capital product menu consists of fix and flip financing (RTL), single family rental loans (DSCR), and Ground-Up Construction. Asset Resolution Specialist is a high-impact individual contributor responsible for managing a portfolio of delinquent loans through expert loss mitigation, proactive borrower engagement, and disciplined execution from initial default through final resolution. This role plays a critical part in protecting Backflip’s loan portfolio and investor relationships by minimizing loss exposure, maintaining borrower trust, and ensuring every delinquent loan has an active strategy and a clear path forward. This is a customer-facing, high-accountability role focused on loss mitigation and asset resolution. The Asset Resolution Specialist directly impacts Backflip’s bottom line by recovering value from distressed loans and preserving the investor relationships that fuel the business. By resolving defaults efficiently and with empathy, this role reduces financial losses, protects Backflip’s reputation with capital partners, and ensures borrowers have a clear path forward — even in difficult circumstances. This position reports to the Sr. Asset Resolution Specialist and offers the opportunity to play a key role in scaling a critical function within a fast-growing, tech-enabled real estate lender. This is a remote role, with occasional travel required (company offsites, etc.). WHAT YOU’LL DO - Manage a portfolio of delinquent loans and implement customized loss mitigation strategies for each borrower, owning the file from initial default through final resolution. - Analyze workout options — foreclosure, short sale, reinstatement, and deed in lieu, based on financial impact to the investor, and deliver well-reasoned proposals for the optimal resolution path. - Work closely with investors to negotiate loss mitigation strategies, set clear expectations on outcomes, and maintain strong relationships throughout the process. - Serve as the primary point of contact for borrowers navigating financial hardship, guiding them through available options with empathy, directness, and deep knowledge of the loss mitigation process. - Maintain real-time accuracy across all servicing systems, ensuring every loan status, communication, and decision is promptly documented and fully transparent to internal stakeholders. - Identify process gaps, generate ideas for increased efficiency, and support the implementation of new initiatives that strengthen the Special Servicing Team’s execution. QUALIFICATIONS - 2+ years of customer-facing experience required. - 2+ years of mortgage experience preferred, with direct familiarity in loss mitigation processes. - Exemplary written and verbal communication skills, with the ability to explain complex guidelines clearly to both borrowers and investors. - General knowledge of the full loss mitigation process, including foreclosure, short sale, reinstatement, and deed in lieu. - Demonstrated ability to independently manage a high-volume delinquent loan pipeline and drive accounts to resolution. - Strong negotiation skills and comfort navigating difficult conversations with distressed borrowers and demanding investors. - Self-starter with the ability to work autonomously, prioritize effectively, and maintain consistent execution in a fast-paced environment. WHAT SUCCESS LOOKS LIKE - Every loan in your portfolio has an active resolution strategy, clear documentation, and regular forward progress — no file stalls without a defined reason and next step. - Workout recommendations are grounded in sound financial analysis, aligned with investor guidelines, and delivered with enough clarity that decisions get made quickly and confidently. - Borrowers and investors feel informed and respected throughout the resolution process, with proactive communication at every stage and no surprises. - You identify risks early and escalate before they become problems, ensuring no legal deadline, investor obligation, or borrower commitment is missed. This candidate will champion Backflip’s culture & Core Values: - Raise the Bar: We pursue operational excellence with focus, follow-through, and a persistent drive to get 1% better every day. We use technology to design best-in-class processes and systems. We invest our time wisely and take pride in our work. Great work compounds. - Act Like an Owner: We are proactive and act in the long-term interest of the company. When we see something that can be improved, we take initiative. We are accountable - we follow through on commitments, own outcomes, and take responsibility for both the work and the result. - Relationship Driven: We show up for our teammates and partners with respect, clarity, and candor. We build deep, mutually-beneficial relationships through thoughtful communication, elevated experiences, consistent reliability, and alignment of interests. - Stay Curious: We ask questions, seek context, and challenge assumptions in search of a better way. We value learning over knowing and progress over perfection. Curiosity drives how we test new ideas, learn from mistakes, and continuously improve as individuals and as a company. Compensation for this role includes a base salary of $55,000 - $60,000 (based on experience). In addition, Backflip employees receive equity stock options, paid health care, and a 401K + company match, among other industry-leading benefits. Backflip is an equal opportunity employer. We know that building a world-class organization is not possible without an intentional focus on recruiting, empowering, promoting and rewarding the best and brightest people of all backgrounds. Backflip focuses on hiring individuals that align with its Core Values (listed above), and consistently display a high ethical standard, both personally and professionally. This role is not eligible for visa sponsorship.", "summaryDescription" : "Asset Resolution Specialist at Backflip. Skills: Loss mitigation, Asset resolution, Borrower engagement. Manage portfolio of delinquent loans. Implement customized loss mitigation strategies", "postedDate" : "2026-06-11T18:51:23.184", "createdAt" : "2026-06-11T18:51:23.184", "lastUpdated" : "2026-06-14T20:53:27.815", "ingestTimestamp" : "2026-06-11T18:51:23.184", "mongoId" : "6a2a65bc74d8ee00a062a55e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 60000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Workout options analysis", "Loss mitigation process", "Negotiation", "Empathy", "Loss mitigation", "Asset resolution", "Borrower engagement", "Financial analysis", "Real estate investment financing", "Fix and flip financing", "Single family rental loans", "Ground-up construction", "Distressed loans", "Servicing systems" ], "skillCount" : 14, "jobCategory" : "marketing", "jobSubcategory" : "capital-markets", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech" }, { "id" : "6a2a506d74d8ee00a05f299d", "title" : "Asset Resolution Specialist", "company" : "Backflip", "industry" : "Capital Markets", "salary" : { "min" : 55000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-12T22:36:15.519", "fingerprint" : "2da441de2e7ca7f1925acf7fd2618a62991c224ce0f2d70ba681ad47a66195c7", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/backflip/c81e7811-a22a-40e0-9985-efd2341d8202/application", "externalId" : "c81e7811-a22a-40e0-9985-efd2341d8202", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" }, { "city" : "Tel Aviv", "country" : "Israel", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "32.0852997,34.7818064" }, { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Chicago, Illinois, United States; Tel Aviv, Israel; United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Loss mitigation", "Asset resolution", "Financial analysis" ], "hardSkillsList" : [ "Workout analysis", "Foreclosure", "Short sale", "Reinstatement", "Deed in lieu" ], "softSkillsList" : [ "Negotiation", "Empathy" ], "hardSkills" : [ { "name" : "Workout analysis", "level" : "intermediate" }, { "name" : "Foreclosure", "level" : "intermediate" }, { "name" : "Short sale", "level" : "intermediate" }, { "name" : "Reinstatement", "level" : "intermediate" }, { "name" : "Deed in lieu", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Negotiation" }, { "name" : "Empathy" } ], "majorSkills" : "Loss mitigation, Asset resolution, Borrower engagement", "majorSkillsList" : [ "Loss mitigation", "Asset resolution", "Borrower engagement" ], "coreResponsibilities" : "Manage portfolio of delinquent loans, Implement customized loss mitigation strategies, Analyze workout options, Deliver proposals for resolution path, Negotiate loss mitigation strategies with investors, Serve as primary point of contact for borrowers, Guide borrowers through available options, Maintain real-time accuracy across servicing systems, Document loan status, communication, and decisions, Identify process gaps, Generate ideas for efficiency, Support implementation of new initiatives", "teamCollaboration" : "Work with investors; Internal stakeholders", "domainKnowledge" : "Real estate investment financing; Fix and flip financing; Single family rental loans; Ground-up construction; Distressed loans", "domainList" : [ "real-estate-investment-financing", "fix-and-flip-financing", "single-family-rental-loans", "ground-up-construction", "distressed-loans" ], "domainSpecificKnowledge" : [ "Real estate investment financing", "Fix and flip financing", "Single family rental loans", "Ground-up construction", "Distressed loans" ], "toolProficiency" : [ "Servicing systems" ], "communicationSkills" : "Explain complex guidelines", "documentationSkills" : "Document loan status", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "Occasional travel required", "outcomesObjectives" : "Minimize loss exposure; Maintain borrower trust; Recover value from distressed loans; Preserve investor relationships; Reduce financial losses; Protect reputation with capital partners; Ensure every loan has active strategy; Ensure clear path forward for borrowers", "qualificationsBasic" : "2+ years customer-facing experience, 2+ years mortgage experience, General knowledge of loss mitigation process", "qualificationsPreferred" : "Direct familiarity in loss mitigation processes", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Backflip is a venture-backed FinTech committed to becoming the leader in residential real estate investment financing. Our vision is to increase people’s love for their communities by investing in housing and improving the physical world. To do that, we need people who are inspired to modernize real estate investing by connecting entrepreneurs with sophisticated capital. Backflip’s capital product menu consists of fix and flip financing (RTL), single family rental loans (DSCR), and Ground-Up Construction. Asset Resolution Specialist is a high-impact individual contributor responsible for managing a portfolio of delinquent loans through expert loss mitigation, proactive borrower engagement, and disciplined execution from initial default through final resolution. This role plays a critical part in protecting Backflip’s loan portfolio and investor relationships by minimizing loss exposure, maintaining borrower trust, and ensuring every delinquent loan has an active strategy and a clear path forward. This is a customer-facing, high-accountability role focused on loss mitigation and asset resolution. The Asset Resolution Specialist directly impacts Backflip’s bottom line by recovering value from distressed loans and preserving the investor relationships that fuel the business. By resolving defaults efficiently and with empathy, this role reduces financial losses, protects Backflip’s reputation with capital partners, and ensures borrowers have a clear path forward — even in difficult circumstances. This position reports to the Sr. Asset Resolution Specialist and offers the opportunity to play a key role in scaling a critical function within a fast-growing, tech-enabled real estate lender. This is a remote role, with occasional travel required (company offsites, etc.). WHAT YOU’LL DO - Manage a portfolio of delinquent loans and implement customized loss mitigation strategies for each borrower, owning the file from initial default through final resolution. - Analyze workout options — foreclosure, short sale, reinstatement, and deed in lieu, based on financial impact to the investor, and deliver well-reasoned proposals for the optimal resolution path. - Work closely with investors to negotiate loss mitigation strategies, set clear expectations on outcomes, and maintain strong relationships throughout the process. - Serve as the primary point of contact for borrowers navigating financial hardship, guiding them through available options with empathy, directness, and deep knowledge of the loss mitigation process. - Maintain real-time accuracy across all servicing systems, ensuring every loan status, communication, and decision is promptly documented and fully transparent to internal stakeholders. - Identify process gaps, generate ideas for increased efficiency, and support the implementation of new initiatives that strengthen the Special Servicing Team’s execution. QUALIFICATIONS - 2+ years of customer-facing experience required. - 2+ years of mortgage experience preferred, with direct familiarity in loss mitigation processes. - Exemplary written and verbal communication skills, with the ability to explain complex guidelines clearly to both borrowers and investors. - General knowledge of the full loss mitigation process, including foreclosure, short sale, reinstatement, and deed in lieu. - Demonstrated ability to independently manage a high-volume delinquent loan pipeline and drive accounts to resolution. - Strong negotiation skills and comfort navigating difficult conversations with distressed borrowers and demanding investors. - Self-starter with the ability to work autonomously, prioritize effectively, and maintain consistent execution in a fast-paced environment. WHAT SUCCESS LOOKS LIKE - Every loan in your portfolio has an active resolution strategy, clear documentation, and regular forward progress — no file stalls without a defined reason and next step. - Workout recommendations are grounded in sound financial analysis, aligned with investor guidelines, and delivered with enough clarity that decisions get made quickly and confidently. - Borrowers and investors feel informed and respected throughout the resolution process, with proactive communication at every stage and no surprises. - You identify risks early and escalate before they become problems, ensuring no legal deadline, investor obligation, or borrower commitment is missed. This candidate will champion Backflip’s culture & Core Values: - Raise the Bar: We pursue operational excellence with focus, follow-through, and a persistent drive to get 1% better every day. We use technology to design best-in-class processes and systems. We invest our time wisely and take pride in our work. Great work compounds. - Act Like an Owner: We are proactive and act in the long-term interest of the company. When we see something that can be improved, we take initiative. We are accountable - we follow through on commitments, own outcomes, and take responsibility for both the work and the result. - Relationship Driven: We show up for our teammates and partners with respect, clarity, and candor. We build deep, mutually-beneficial relationships through thoughtful communication, elevated experiences, consistent reliability, and alignment of interests. - Stay Curious: We ask questions, seek context, and challenge assumptions in search of a better way. We value learning over knowing and progress over perfection. Curiosity drives how we test new ideas, learn from mistakes, and continuously improve as individuals and as a company. Compensation for this role includes a base salary of $55,000 - $60,000 (based on experience). In addition, Backflip employees receive equity stock options, paid health care, and a 401K + company match, among other industry-leading benefits. Backflip is an equal opportunity employer. We know that building a world-class organization is not possible without an intentional focus on recruiting, empowering, promoting and rewarding the best and brightest people of all backgrounds. Backflip focuses on hiring individuals that align with its Core Values (listed above), and consistently display a high ethical standard, both personally and professionally. This role is not eligible for visa sponsorship.", "summaryDescription" : "Asset Resolution Specialist at Backflip. Skills: Loss mitigation, Asset resolution, Borrower engagement. Manage portfolio of delinquent loans. Implement customized loss mitigation strategies", "postedDate" : "2026-06-11T17:34:14.446", "createdAt" : "2026-06-11T17:34:14.446", "lastUpdated" : "2026-06-12T22:36:15.519", "ingestTimestamp" : "2026-06-11T17:34:14.446", "mongoId" : "6a2a506d74d8ee00a05f299d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 60000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Workout analysis", "Foreclosure", "Short sale", "Reinstatement", "Deed in lieu", "Negotiation", "Empathy", "Loss mitigation", "Asset resolution", "Borrower engagement", "Financial analysis", "Real estate investment financing", "Fix and flip financing", "Single family rental loans", "Ground-up construction", "Distressed loans", "Servicing systems" ], "skillCount" : 17, "jobCategory" : "marketing", "jobSubcategory" : "capital-markets", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech" }, { "id" : "6a2a5dc274d8ee00a061a2d1", "title" : "Dispute Resolution Specialist", "company" : "Upgrade", "industry" : "Financial Services", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Dispute Resolution Specialist in Atlanta, United States, with 3+ years of experience in the FinTech industry." }, "location" : "Atlanta", "locations" : [ "Atlanta" ], "timestamp" : "2026-06-14T08:55:46.964", "fingerprint" : "ab444b49621a11b475d3130bcd61aa5c35c5cb4ca942114379ac014265416634", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/upgrade/jobs/4703544005", "externalId" : "4703544005", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "experienceMinYears" : 3, "technicalSkills" : "Google Suite, Excel, Jira, Tableau", "professionalSkills" : [ "Dispute investigation", "Risk mitigation", "Loan servicing", "Fraudulent activity identification", "Business error identification", "Service gap identification", "Speculative complaint management", "Refund discrepancy resolution" ], "hardSkillsList" : [ "Billing processes", "Collections processes", "Transaction analysis", "Evidence review", "Cash reconciliation", "Entry adjustments" ], "softSkillsList" : [ "Adaptability", "Attention to detail", "Creativity", "Critical thinking", "Integrity" ], "hardSkills" : [ { "name" : "Billing processes", "level" : "intermediate" }, { "name" : "Collections processes", "level" : "intermediate" }, { "name" : "Transaction analysis", "level" : "intermediate" }, { "name" : "Evidence review", "level" : "intermediate" }, { "name" : "Cash reconciliation", "level" : "intermediate" }, { "name" : "Entry adjustments", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Attention to detail" }, { "name" : "Creativity" }, { "name" : "Critical thinking" }, { "name" : "Integrity" } ], "majorSkills" : "Dispute resolution, Customer service, Risk management", "majorSkillsList" : [ "Dispute resolution", "Customer service", "Risk management" ], "coreResponsibilities" : "Communicate with customers, Communicate with merchants, Review disputes, Investigate disputes, Deliver exceptional customer service, Comply with Reg-E timeframes, Identify patterns, Identify trends, Escalate suspicious activity, Prepare investigation narratives, Explain activity, Explain risks, Explain reasoning, Partner with key stakeholders, Manage business properly, Handle incoming cash, Handle reconciliations, Handle entry adjustments, Resolve refund discrepancies", "teamCollaboration" : "Cross-functional teams; Merchant operations department", "domainKnowledge" : "Financial products; Consumer credit; Debit and credit transactions; Reg-E timeframes", "domainList" : [ "financial-products", "consumer-credit", "debit-and-credit-transactions", "reg-e-timeframes" ], "domainSpecificKnowledge" : [ "Financial products", "Consumer credit", "Debit and credit transactions", "Reg-E timeframes" ], "toolProficiency" : [ "Google Suite", "Excel", "Jira", "Tableau" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Investigation narratives", "continuousLearning" : "Professional growth; Development opportunities", "innovationCreativity" : "Finding solutions quickly", "problemSolvingSkills" : "Decision making; Exercise authority", "qualificationsBasic" : "3+ years customer service experience, Fundamental understanding of billing, Fundamental understanding of collections, Fundamental understanding of transactions, Proficiency with computer software, Proficiency with Google Suite, Proficiency with Excel, Proficiency with Jira, Proficiency with Tableau", "qualificationsPreferred" : "Experience in dispute resolution", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B. We’re consistently recognized for our collaborative and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal. We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people. About the Role: The Dispute Resolution Specialist is responsible for the customer dispute process involving merchant and customer projects financed using Upgrade's financing loans. Reporting to the Merchant Operations Department, this individual will play a key role in the support and operational components of the Upgrade's product strategy. The ideal candidate brings a positive and adaptable mindset to our team environment. What You’ll Do: Communicate with customers and merchants as part of the dispute investigation, resolution, collections and risk mitigation process Thoroughly review and investigate disputes including narratives, contracts, and supporting evidence, while delivering exceptional customer service and complying with Reg-E timeframes Identify patterns and trends involving potential fraudulent activity or loan servicing issues and proactively escalates potentially suspicious activity including high risk customers and merchants for further review Prepare detailed investigation narratives that clearly explain the activity, risks, and reasoning for the disposition of a case Partner with key stakeholders to ensure that they are managing the business properly with reference to speculative complaints, genuine business errors or service gaps Handle incoming cash reconciliations, entry adjustments, identifying and resolving refund discrepancies What We Look For: 3+ years of experience in a customer service role or equivalent role Fundamental understanding of billing and collections processes as well as transactions involving debits and credits Outstanding proficiency in written and verbal communication Excellent organizational and time management skills Strong attention to detail and ability to spot errors or inconsistencies Demonstrated creativity in finding solutions quickly in response to customer and business demand Critical thinker with an ability to independently make decisions and exercise authority within established guidelines and limits Entrepreneurial mindset, as a start-up, we are growing quickly and you may need to adapt to changing policies and procedures while maintaining high-quality work output Proficiency with computer software (Google Suite, Excel, Jira,Tableau) Team player mentality with a high level of integrity What We Offer You: Competitive salary and stock option plan 100% paid coverage of medical, dental and vision insurance Flexible PTO Competitive 401(k) and RRSP program Opportunities for professional growth and development Paid parental leave Health & wellness initiatives #LI-Hybrid For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement. English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide.", "summaryDescription" : "Dispute Resolution Specialist at Upgrade. Skills: Dispute resolution, Customer service, Risk management. Communicate with customers. Communicate with merchants", "postedDate" : "2026-06-11T20:38:49.218", "createdAt" : "2026-06-11T20:38:49.218", "lastUpdated" : "2026-06-14T08:55:46.964", "ingestTimestamp" : "2026-06-11T20:38:49.218", "mongoId" : "6a2a5dc274d8ee00a061a2d1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Billing processes", "Collections processes", "Transaction analysis", "Evidence review", "Cash reconciliation", "Entry adjustments", "Adaptability", "Attention to detail", "Creativity", "Critical thinking", "Integrity", "Dispute resolution", "Customer service", "Risk management", "Dispute investigation", "Risk mitigation", "Loan servicing", "Fraudulent activity identification", "Business error identification", "Service gap identification", "Speculative complaint management", "Refund discrepancy resolution", "Financial products", "Consumer credit", "Debit and credit transactions", "Reg-E timeframes", "Google Suite", "Excel", "Jira", "Tableau" ], "skillCount" : 30, "jobCategory" : "engineering", "jobSubcategory" : "merchant-relations-&-development-", "dataQualityScore" : 0.7777778, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a2a5cd274d8ee00a0616a02", "title" : "Expeditor/Error Resolution", "company" : "SanMar-Internal", "salary" : { "min" : 20.0, "max" : 28.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Sparks, NV", "locations" : [ "Sparks", "NV" ], "certifications" : [ "SanMar’s Lift Operator Certification" ], "timestamp" : "2026-06-14T22:07:52.218", "fingerprint" : "9692e9e1b09300ac8f138598ce04ddbed41653c7f1dac1c50ea82ac2c93cdf1f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/sanmaremployeeopenings/jobs/5159140007", "externalId" : "5159140007", "structuredLocations" : [ { "city" : "Sparks", "state" : "Nevada", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.5404679,-119.7487235" } ], "locationText" : "Sparks, Nevada, United States", "minimumEducation" : "High School", "experienceMinYears" : 4, "experienceMaxYears" : 6, "professionalSkills" : [ "Process management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Operating powered equipment", "Forklift operation", "Pallet jack operation" ], "softSkillsList" : [ "Adaptability", "Attention to detail" ], "hardSkills" : [ { "name" : "Operating powered equipment", "level" : "intermediate" }, { "name" : "Forklift operation", "level" : "intermediate" }, { "name" : "Pallet jack operation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Attention to detail" } ], "majorSkills" : "Workflow coordination, Task assignment, Process adherence", "majorSkillsList" : [ "Workflow coordination", "Task assignment", "Process adherence" ], "coreResponsibilities" : "Coordinate and distribute daily workflow, Apply established processes, Deploy resources to achieve company goals, Monitor volume of restock and number of orders, Assign tasks to warehouse employees, Estimate time to complete job, Communicate daily with leadership and coworkers, Ensure efficient workflow through the department, Train employees on production guidelines, Coach employees on production guidelines, Train employees on techniques, Coach employees on techniques, Train employees on safety, Coach employees on safety, Interact with other business units, Adapt and change priorities easily, Manage multiple tasks/projects, Complete tasks efficiently, Work independently with minimal supervision, Inspect assigned equipment daily, Check out equipment, Return equipment in same condition, Operate powered lift equipment, Perform other duties as assigned, Comply with all policies and standards", "teamCollaboration" : "Work with coworkers; Interact with business units; Work within a team", "domainKnowledge" : "Warehouse operations; Distribution processes; Production guidelines; OSHA guidelines", "domainList" : [ "warehouse-operations", "distribution-processes", "production-guidelines", "osha-guidelines" ], "domainSpecificKnowledge" : [ "Warehouse operations", "Distribution processes", "Production guidelines", "OSHA guidelines" ], "communicationSkills" : "Verbal communication; Written communication", "specialRequirements" : "Work 12:30pm-9:00pm shift, Lift up to 60 pounds, Operate powered equipment, Full range of motion neck, head, back, Reach with hands and arms, Grasp and perform repetitive hand, wrist and arm motions, Climb stairs, Kneel/squat, Bend and carry, Wear a headset, Wear Personal protective equipment, Wear Protective harness, Work near conveyor systems, Exposure to dust, Exposure to changes in weather conditions, Work under typical warehouse conditions, Potential hazards with machinery, Work in hectic and fast-paced environment, Exposure to extreme heat, Exposure to extreme cold, Work in climates consistent with outside weather conditions, Work overtime may be required, Essential days may be required", "qualificationsBasic" : "4-6 years warehouse/distribution experience, Ability to read, write and identify colors, sizes, quantity, label and SKU information, Basic math skills in counting and quantity, Ability to work efficiently with minimal supervision, Ability to learn Internal Operating System, Ability to operate Radio Frequency (RF) unit, Ability to work in fast-paced, high-volume environment, Ability to meet deadlines, Comprehend verbal and written instructions, Basic English literacy", "qualificationsPreferred" : "SanMar’s Lift Operator Certification, Annual discretionary bonus up to 5% of base salary", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "12:30pm-9:00pm Pay: $20.00-$28.00hr + $1.00 shift differential What's the Short Version? The Expeditor is responsible for coordinating and distributing daily workflow by applying established processes. They effectively deploy resources to achieve company goals. What Will You Be Doing? Monitor volume of restock and number of orders to efficiently assign tasks to warehouse employees. Understand internal processing schedules and accurately estimate time to complete the job. Communicate daily with leadership and coworkers to ensure efficient workflow through the department. Train and coach employees on production guidelines, techniques and safety. Interact with other business units throughout the company to achieve goals. Adapt and change priorities easily and manages multiple tasks/projects as necessary. Complete tasks efficiently while working independently with minimal supervision. Inspect assigned equipment daily at start of shift; responsible for checking out equipment and returning in same condition on a daily basis. May be required to operate powered lift equipment. Perform other duties as assigned Comply with all policies and standards What Are We Looking For? High School Diploma or equivalent 4-6 years Prior warehouse/distribution experience Ability to read, write and have sufficient ability to identify colors, sizes, quantity, label and SKU information. Basic math skills in counting and quantity required. Ability to work with and keep a positive, supportive attitude towards the Company, job, customers and co-workers. Able to maintain confidentiality and discretion. Excellent organization skills; demonstrating the ability to multi-task and prioritize daily responsibilities. Ability to work efficiently with minimal supervision. May be required to complete and maintain SanMar’s Lift Operator Certification in compliance with OSHA guidelines. Demonstrates ability to follow directions and change priorities or job duties as business needs require; rotate to other production functions as needed. Strong attention to detail. Ability to learn Internal Operating System and operate Radio Frequency (RF) unit. Ability to work in fast-paced, high-volume environment while meeting deadlines. Able to work both independently and within a team. Demonstrated verbal and written communication skills. Comprehend verbal and written instructions. Essential days or overtime may be required. What's Our Offer? Bonus: You`ll be eligible for an annual discretionary bonus up to 5% of base salary. Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: Comprehensive medical, dental, and vision benefits 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle Life insurance Short/long-term disability coverage Paid maternity/paternity leave Pet insurance What Should You Expect? DC Warehouse (Equipment): While performing the duties of this job, the employee is constantly required to stand, walk, talk and hear. The employee frequently lifts and/or moves up to 60 pounds. The employee operates powered equipment requiring use of both hands as well as full range of motion of the neck, head and back. The employee is frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions. The employee is frequently required to climb stairs, kneel/squat, bend and carry. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be required to wear a headset covering one or both ears. Employee will be required to wear Personal protective equipment such as a Protective harness while operating equipment. Basic English literacy is required for operation of machines and necessary daily paperwork. Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Work is performed under typical warehouse conditions. Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc. Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.", "summaryDescription" : "Expeditor/Error Resolution at SanMar-Internal. Skills: Workflow coordination, Task assignment, Process adherence. Coordinate and distribute daily workflow. Apply established processes", "postedDate" : "2026-06-11T19:10:37.747", "createdAt" : "2026-06-11T19:10:37.747", "lastUpdated" : "2026-06-14T22:07:52.218", "ingestTimestamp" : "2026-06-11T19:10:37.747", "mongoId" : "6a2a5cd274d8ee00a0616a02", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 58240, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Operating powered equipment", "Forklift operation", "Pallet jack operation", "Adaptability", "Attention to detail", "Workflow coordination", "Task assignment", "Process adherence", "Process management", "Resource planning", "Continuous improvement", "Warehouse operations", "Distribution processes", "Production guidelines", "OSHA guidelines", "SanMar’s Lift Operator Certification" ], "skillCount" : 16, "jobCategory" : "other", "jobSubcategory" : "dc-equipment-operators", "dataQualityScore" : 0.7777778, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "69ce5e3b9bc74574cb677a1c", "title" : "Operational Buyer", "company" : "Mercedes-Benz U. S. International, Inc.", "industry" : "Manufacturing", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Operational Buyer in Vance, United States, adjusted for mid-seniority and the automotive industry." }, "location" : "United States of America-Alabama -Vance", "locations" : [ "United States of America-Alabama -Vance", "1 Mercedes-Drive, , Vance" ], "timestamp" : "2026-06-15T12:00:38.729", "fingerprint" : "1c57af2f080791a8d08c9bb7e7fcbdf161b84298b6e1887f4b478fdfac79f45e", "source" : "taleo", "language" : "en", "applyUrl" : "https://daimler.taleo.net/careersection/ex/jobdetail.ftl?job=889317", "externalId" : "889317", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vance", "state" : "Alabama", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.1742847,-87.2336092" } ], "locationText" : "Vance, Alabama, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "MS Office, Excel, PowerPoint, Word", "professionalSkills" : [ "Cost optimization", "Negotiations", "Cost analysis", "Commercial strategies", "Supplier development", "Supplier steering", "Financial analysis", "Spend management", "Budget adherence" ], "hardSkillsList" : [ "Cost breakdown analysis", "Financial evaluation" ], "softSkillsList" : [ "Problem solving", "Negotiation skills" ], "hardSkills" : [ { "name" : "Cost breakdown analysis", "level" : "intermediate" }, { "name" : "Financial evaluation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem solving" }, { "name" : "Negotiation skills" } ], "majorSkills" : "Supplier negotiation, Cost optimization, Commercial management", "majorSkillsList" : [ "Supplier negotiation", "Cost optimization", "Commercial management" ], "coreResponsibilities" : "Develop supplier base, Steer supplier base, Drive sourcing activities, Nominate suppliers, Achieve cost optimization targets, Represent Mercedes Benz, Manage supplier relationships, Ensure supplier performance, Ensure supplier compliance, Ensure continuous improvement, Execute competitive bidding, Execute cost analysis, Execute commercial strategies, Develop suppliers, Evaluate suppliers, Recommend suppliers, Conduct sourcing activities, Lead sourcing activities, Perform cost analyses, Perform commercial evaluations, Lead supplier negotiations, Prepare sourcing documentation, Steer nomination decisions, Ensure supplier readiness, Ensure supplier capability, Ensure alignment with standards, Act as primary point of contact, Resolve supply issues, Drive corrective actions, Monitor supplier performance, Lead claim negotiations, Coordinate countermeasures, Perform cost breakdowns, Perform benchmark analyses, Identify cost reduction opportunities, Implement cost reduction opportunities, Facilitate cost focused workshops, Drive implementation of cost measures, Track cost evolution, Ensure alignment with targets, Represent Mercedes Benz in meetings, Communicate sourcing strategies, Communicate sourcing risks, Communicate sourcing decisions, Build internal partnerships, Prepare competitive bidding cycles", "teamCollaboration" : "Cross functional teams; Internal stakeholders; External suppliers; Internal committees; Cross functional alignment sessions; Engineering teams; Logistics teams; Quality teams; Legal teams; Finance teams", "domainKnowledge" : "Automotive manufacturing; Luxury SUV production; Electric vehicles; Lithium-ion batteries", "domainList" : [ "automotive-manufacturing", "luxury-suv-production", "electric-vehicles", "lithium-ion-batteries" ], "domainSpecificKnowledge" : [ "Automotive manufacturing", "Luxury SUV production", "Electric vehicles", "Lithium-ion batteries" ], "toolProficiency" : [ "MP systems" ], "communicationSkills" : "Negotiation skills", "continuousLearning" : "Tuition assistance", "problemSolvingSkills" : "Problem solving capability", "outcomesObjectives" : "Secure uninterrupted supply; Achieve cost optimization targets; Ensure supplier performance; Ensure supplier compliance; Ensure continuous improvement; Track cost evolution; Ensure alignment with targets", "qualificationsBasic" : "Bachelor's degree in Industrial Engineering, Bachelor's degree in Mechanical Engineering, Bachelor's degree in Supply Chain/Operations Management, Bachelor's degree in Business Administration, 3 years relevant professional experience, 3-5+ years experience in purchasing, 3-5+ years experience in procurement, 3-5+ years experience in supply chain, 3-5+ years experience in manufacturing, Proven experience in supplier negotiation, Proven experience in commercial management, Proven experience in cost analysis, Competent with MS Office, Competent with procurement systems", "qualificationsPreferred" : "Experience in the automotive industry, Experience with technical commodities, Knowledge of USMCA trade requirements, Knowledge of global sourcing regulations, Familiarity with cost engineering methods, Familiarity with technical drawings, Experience hosting supplier workshops, Experience leading cross functional alignment, German language skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercedes-Benz: Building Exceptional Vehicles… and Careers! The best chapters in Alabama’s automotive success story are yet to come. The Mercedes-Benz automobile of the future will be different; greener, more efficient, safer, and even more fascinating. Only one thing will never change – It will wear a star. The vehicles we manufacture are the finished results of our skilled workforce, and we're hiring even more. We are looking for Specialists and Team Members to join us in crafting a wide variety of vehicles from the Mercedes-Maybach GLS SUV to our all-electric electric vehicle, the EQS SUV and EQE SUV. Our Tuscaloosa County site is home to the production of Mercedes’ luxury SUV models, including electric vehicles. Just down the road in Bibb County, MBUSI has launched the production of high-performance lithium-ion batteries. Our two campuses are among the most advanced automotive manufacturing facilities in the world, with over 6 million square feet combined. MBUSI offers an excellent total rewards package including competitive compensation, health and life insurance, 401(k) matching program and defined contribution retirement plan, annual bonuses, tuition assistance, and paid holidays. Further on-site MBUSI resources such as childcare, medical center and fitness center are available for all to utilize. Our Team Members share a common goal to be the best luxury auto manufacturer in North America. MBUSI is committed to excellence and actively promotes positive team culture, teamwork, safety, quality, and continuous improvement. Mercedes-Benz, U.S. International, Inc. takes pride in being an Equal Employment Opportunities workplace. Mercedes-Benz U.S. International, Inc. is committed to equal opportunity regardless of race, age, ethnic origin, and any other characteristics classified under applicable Local and Federal laws. All qualified candidates are encouraged to apply for the opportunity to join us in electrifying the future! Purpose of the Position : Under general supervision, The Operational Buyer is responsible for developing, sourcing, and awarding suppliers to ensure a resilient and competitive supply chain for Mercedes Benz. This role acts as the primary commercial interface for suppliers, driving cost optimization, leading negotiations, and representing Mercedes Benz in internal and external interactions. The Operational Buyer is accountable for supplier performance, cost transparency, competitive bidding management, and supporting cross functional teams through workshops, analyses, and strategic sourcing activities. Essential Functions : Main Objectives • Secure uninterrupted supply by developing and steering a reliable supplier base • Drive sourcing activities from supplier identification through nomination • Achieve cost optimization targets through analysis, negotiations, and supplier workshops • Represent Mercedes Benz professionally with both internal stakeholders and external suppliers • Manage supplier relationships to ensure performance, compliance, and continuous improvement • Execute competitive bidding, cost analysis, and commercial strategies for assigned commodities 1. Supplier Development, Sourcing & Awarding – 35% • Develop, evaluate, and recommend suppliers based on technical, commercial, and strategic criteria. • Conduct and lead sourcing activities including RFQs, cost analyses, commercial evaluations, and supplier negotiations. • Prepare sourcing documentation and steer nomination decisions through internal governance. • Ensure supplier readiness, capability, and alignment with Mercedes Benz standards. 2. Operational Purchasing & Supplier Steering – 30% • Act as the primary point of contact for suppliers for all commercial topics. • Ensure supply continuity by resolving issues and driving rapid corrective actions. • Monitor supplier performance including delivery, quality, cost, and compliance. • Lead claim negotiations and coordinate with cross functional teams on countermeasures. 3. Cost Optimization & Financial Analysis – 20% • Perform detailed cost breakdowns and benchmark analyses. • Identify and implement cost reduction opportunities with suppliers and internal stakeholders. • Facilitate cost focused workshops and drive implementation of agreed cost measures. • Track cost evolution and ensure alignment with departmental and corporate targets. 4. Cross Functional & External Representation – 10% • Represent Mercedes Benz in supplier meetings, internal committees, and cross functional alignment sessions. • Communicate sourcing strategies, risks, and decisions to leadership and peer groups. • Build strong internal partnerships across engineering, logistics, quality, legal, and finance teams. 5. Competitive Bidding & Negotiation Strategy – 5% • Prepare and execute competitive bidding cycles for assigned commodities. • Develop negotiation strategies that balance cost, risk, and long term competitiveness. • Ensure compliance with global procurement guidelines and documentation standards. Perform safe work practices and participate in trainings and safety programs in a positive and proactive way by following safety rules, procedures, regulations, standards and laws. Report all unsafe acts, unsafe conditions, and injuries to management, including your supervisor, or the Safety Department. Work safely 100% of the time. Perform other duties as required. Communication Relationships: Internal • Engineering (R&D, industrialization teams) • Quality (supplier quality engineers, audit teams) • Logistics, Planning & Production with SC • Legal, Finance, Cost Engineering • MP(Germany) External • Suppliers and potential new suppliers • External auditors, consultants, and technical service providers • Industry associations and benchmarking partners Delegated Authorities: The Operational buyer is authorized to: • Autonomy to lead supplier negotiations and award recommendations • Authority to escalate supplier performance issues and initiate countermeasures • Responsibility to execute sourcing strategies in alignment with global procurement guidelines Financial authority and responsibility: • Authorized to negotiate commercial terms, pricing, and claims within defined delegation levels • Responsible for cost transparency, spend management, and adherence to budget targets • May approve purchase orders or sourcing recommendations within assigned monetary limits QUALIFICATIONS: Education, Experience and Necessary Skills all must be met in order to qualify for position. Education : This position requires a Bachelor's degree in Industrial Engineering, Mechanical Engineering, Supply Chain/Operations Management, Business Administration Experience : A minimum of three (3) years' of relevant professional experience in the following area(s):Procurement, Supplier Quality, Supplier Management function or related functions. Necessary Skills, Certifications, etc .: 3–5+ years experience in purchasing, procurement, supply chain, manufacturing, or related functions • Proven experience in supplier negotiation, commercial management, or cost analysis • Exposure to sourcing projects, competitive bidding, and supplier development activities • Experience working in cross functional teams within a manufacturing or automotive environment • Strong commercial and analytical mindset • Proficiency in cost breakdown analysis and financial evaluation • Excellent communication and negotiation skills • Ability to manage multiple suppliers and priorities simultaneously • High level of ownership, accountability, and problem solving capability • Competent with MS Office (Excel, PowerPoint, Word) and procurement systems (MP systems) • Ability to work effectively across cultures and global teams Preferred Skills : • Experience in the automotive industry or with technical commodities • Knowledge of USMCA trade requirements or global sourcing regulations • Familiarity with cost engineering methods or technical drawings • Experience hosting supplier workshops and leading cross functional alignment • German language skills (beneficial but not required) Sponsorship is not available for this position. Mercedes-Benz U.S. International, Inc.", "summaryDescription" : "Operational Buyer at Mercedes-Benz U. S. International, Inc.. Skills: Supplier negotiation, Cost optimization, Commercial management. Develop supplier base. Steer supplier base", "createdAt" : "2026-06-14T02:44:56.861", "lastUpdated" : "2026-06-15T12:00:38.729", "ingestTimestamp" : "2026-06-14T02:44:56.861", "mongoId" : "69ce5e3b9bc74574cb677a1c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Cost breakdown analysis", "Financial evaluation", "Problem solving", "Negotiation skills", "Supplier negotiation", "Cost optimization", "Commercial management", "Negotiations", "Cost analysis", "Commercial strategies", "Supplier development", "Supplier steering", "Financial analysis", "Spend management", "Budget adherence", "Automotive manufacturing", "Luxury SUV production", "Electric vehicles", "Lithium-ion batteries", "MP systems" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d4b7774d8ee00a0b5d5c9", "title" : "Senior Manager, Operational Risk Resolution(Sanctions)", "company" : "Standard Bank Group", "industry" : "Financial Services", "location" : "Johannesburg, GP, ZA", "locations" : [ "Johannesburg", "GP", "ZA" ], "timestamp" : "2026-06-15T10:13:41.452", "fingerprint" : "678a3ca76f615c2bdd39e773e1cd4f33edd6323c3d816115873e1237dbfcc9ed", "source" : "smartrecruiters", "applyUrl" : "https://jobs.smartrecruiters.com/StandardBankGroup/744000130814761-senior-manager-operational-risk-resolution-sanctions-", "externalId" : "744000130814761", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Johannesburg", "state" : "Gauteng", "country" : "South Africa", "continent" : "af", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Johannesburg, Gauteng, South Africa", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Sanctions, Financial Industry Regulatory Framework, Risk Management", "professionalSkills" : [ "Sanctions, terrorist financing, proliferation financing, International sanctions and terrorist financing laws, regulations and guidance, Risk and control frameworks, International trade services business, Financial Industry Regulatory Framework, AML/KYC" ], "hardSkillsList" : [ "System alert management", "Santions", "terrorist financing", "proliferation financing advisory", "controls implementation", "operations", "International santions", "terrorist financing laws", "regulations", "guidance", "Risk and control frameworks", "International trade services business", "Compliance", "Promote Good Governance, Risk & Control", "Risk Reporting", "Strategic Planning and Reporting" ], "softSkillsList" : [ "Convincing People, Developing Expertise, Developing Strategies, Directing People, Embracing Change, Empowering Individuals, Establishing Rapport, Exploring Possibilities, Interpreting Data, Making Decisions, Providing Insights, Upholding Standards" ], "hardSkills" : [ { "name" : "System alert management", "level" : "intermediate" }, { "name" : "Santions", "level" : "intermediate" }, { "name" : "terrorist financing", "level" : "intermediate" }, { "name" : "proliferation financing advisory", "level" : "intermediate" }, { "name" : "controls implementation", "level" : "intermediate" }, { "name" : "operations", "level" : "intermediate" }, { "name" : "International santions", "level" : "intermediate" }, { "name" : "terrorist financing laws", "level" : "intermediate" }, { "name" : "regulations", "level" : "intermediate" }, { "name" : "guidance", "level" : "intermediate" }, { "name" : "Risk and control frameworks", "level" : "intermediate" }, { "name" : "International trade services business", "level" : "intermediate" }, { "name" : "Compliance", "level" : "intermediate" }, { "name" : "Promote Good Governance, Risk & Control", "level" : "intermediate" }, { "name" : "Risk Reporting", "level" : "intermediate" }, { "name" : "Strategic Planning and Reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Convincing People, Developing Expertise, Developing Strategies, Directing People, Embracing Change, Empowering Individuals, Establishing Rapport, Exploring Possibilities, Interpreting Data, Making Decisions, Providing Insights, Upholding Standards" } ], "majorSkills" : "Sanctions, Operational Risk, Risk Management, Compliance, System alert management", "majorSkillsList" : [ "Sanctions, Operational Risk, Risk Management, Compliance, System alert management" ], "coreResponsibilities" : "To develop, maintain and manage the implementation of the Operational Risk Resolution Framework, pertaining to all products and services Group wide, across all jurisdictions. To develop, maintain and oversee the implementation of the Group Sanctions (GS) Operational Risk Resolution mandate as it relates to sanctions alert management, across all jurisdictions. The role provides second-line oversight and specialist guidance to support compliant business execution, minimise operational losses, fines, penalties and reputational harm, while enabling informed and sustainable business decision‑making.", "problemSolvingSkills" : "Risk analysis", "qualificationsBasic" : "First Degree in Risk Management or related. 5-7 years - System alert management. Santions, terrorist financing and proliferation financing advisory, controls implementation and operations. International santions and terrorist financing laws, regulations and guidance. Risk and control frameworks. International trade services business. 5-7 years - The role requires a leader seasoned and expert in Sanctions with profound knowledge of the full dimensions of the field, but deep expertise in the relevant area of specialisation. Regulatory environment savvy, a proven track record in influencing seasoned leaders and employees across multiple countries and business areas to effectively implement compliance frameworks.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. To develop, maintain and manage the implementation of the Operational Risk Resolution Framework, pertaining to all products and services Group wide, across all jurisdictions. To develop, maintain and oversee the implementation of the Group Sanctions (GS) Operational Risk Resolution mandate as it relates to sanctions alert management, across all jurisdictions. The role provides second-line oversight and specialist guidance to support compliant business execution, minimise operational losses, fines, penalties and reputational harm, while enabling informed and sustainable business decision‑making. ## Qualifications * First Degree in Risk Management or related Experience Required Group Anti Financial Crime Compliance * 5-7 years - System alert management. Santions, terrorist financing and proliferation financing advisory, controls implementation and operations. International santions and terrorist financing laws, regulations and guidance. Risk and control frameworks. International trade services business. * 5-7 years - The role requires a leader seasoned and expert in Sanctions with profound knowledge of the full dimensions of the field, but deep expertise in the relevant area of specialisation. Regulatory environment savvy, a proven track record in influencing seasoned leaders and employees across multiple countries and business areas to effectively implement compliance frameworks. ## Additional Information Behavioural Competencies: * Convincing People * Developing Expertise * Developing Strategies * Directing People * Embracing Change * Empowering Individuals * Establishing Rapport * Exploring Possibilities * Interpreting Data * Making Decisions * Providing Insights * Upholding Standards Technical Competencies: * Compliance * Financial Industry Regulatory Framework * Promote Good Governance, Risk & Control * Risk Management * Risk Reporting * Strategic Planning and Reporting", "summaryDescription" : "Senior Manager, Operational Risk Resolution(Sanctions) at Standard Bank Group. Skills: Sanctions, Operational Risk, Risk Management, Compliance, System alert management. To develop, maintain and manage the implementation of the Operational Risk Resolution Framework, pertaining to all products and services Group wide, across all jurisdictions. To develop, maintain and oversee the implementation of the Group Sanctions (GS) Operational Risk Resolution mandate as it relates to sanctions alert manage", "postedDate" : "2026-06-08T14:17:35.000", "createdAt" : "2026-06-14T19:23:40.801", "lastUpdated" : "2026-06-15T10:13:41.452", "ingestTimestamp" : "2026-06-14T19:23:40.801", "mongoId" : "6a2d4b7774d8ee00a0b5d5c9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "System alert management", "Santions", "terrorist financing", "proliferation financing advisory", "controls implementation", "operations", "International santions", "terrorist financing laws", "regulations", "guidance", "Risk and control frameworks", "International trade services business", "Compliance", "Promote Good Governance, Risk & Control", "Risk Reporting", "Strategic Planning and Reporting", "Convincing People, Developing Expertise, Developing Strategies, Directing People, Embracing Change, Empowering Individuals, Establishing Rapport, Exploring Possibilities, Interpreting Data, Making Decisions, Providing Insights, Upholding Standards", "Sanctions, Operational Risk, Risk Management, Compliance, System alert management", "Sanctions, terrorist financing, proliferation financing, International sanctions and terrorist financing laws, regulations and guidance, Risk and control frameworks, International trade services business, Financial Industry Regulatory Framework, AML/KYC" ], "skillCount" : 19, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 6, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.95 }, { "id" : "68c2e43ff8b1b0376634c996", "title" : "CS Resolution Specialist ML", "company" : "Amazon Dev Center India", "industry" : "Editorial, Writing, Content Management, Customer Service, amazongo", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior CS Resolution Specialist ML at Amazon Dev Center India in Hyderabad, India, adjusted for 1-2 years of experience and the technology industry." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-15T06:27:11.934", "fingerprint" : "00ecb0b88cb710734603984deefe02fb420caa60bb925738aaec502b906f06a8", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3070907/apply", "externalId" : "bf61d3c1-d9ce-45e3-8ec1-a15e5bc4e7d8", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "experienceMaxYears" : 2, "coreResponsibilities" : "Resolve customer issues, Answer customer questions, Maintain customer satisfaction, Work cross-functionally, Provide quick resolution, Identify recurring customer issues, Escalate to management, Recommend process improvements, Implement process improvements, Raise issues/alarms to leadership, Maintain strict confidentiality, Follow Amazon policies, Ensure compliance with procedures, Achieve quality metrics, Achieve performance metrics, Work on Core queues, Switch between functions, Drive quality, Drive productivity, Drive process improvement, Keep pace with growth, Motivate others", "teamCollaboration" : "Work with cross-functional teams", "communicationSkills" : "Writing abilities; Reading abilities; Speaking abilities", "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Work in 24*7 environment, 100% work from office", "qualificationsBasic" : "Bachelor's Degree, 1-2 years experience, Proficiency in French, Proficiency in English", "qualificationsPreferred" : "Customer Obsession, Interpersonal skills, Verbal communication, Written communication, Prompt/ Quick thinker, Be Empathetic, Personable and attentive, Ability to prioritize, Ability to multitask", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon’s Just Walk Out technology started off with a vision of eliminating the need to wait in checkout queues to enhance customer experience and convenience in physical retail stores. It started off with Amazon’s Go stores, and Amazon is now expanding to share this technology with non-Amazon owned 3P stores. Check the technology out at amazon.com/go. We, CXQO’s 3P CS team, are diligently working every day to delight our customers by understanding customer issues and diving deep to provide quick resolution. We’re looking to hire Customer Service Associate, who is passionate to solve customer issues, exhibits bias for action for problem solving and takes the extra mile to engage customers. The individual will be responsible for handling customer cases and driving it to quick resolution by working with cross-functional teams. The role is based out of HYD11 Key job responsibilities 1. Resolve customer issues and answer customer questions via e-mail, SIMs and voice calls. 2. Proficient in English and French, with excellent writing/reading and speaking abilities. 3. Maintain customer satisfaction by listening calmly and responding empathetically. 4. Work cross-functionally with internal teams to provide quick resolution. 5. Identify recurring customer issues and escalate to management to find scalable root-cause fixes. 6. Recommend and implement small-scale process simplification improvements. 7. Proactively raise issues/alarms that may have an impact on core deliverables or operations to leadership. 8. Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information. 9. Ensure compliance with procedures and SLAs while achieving quality and performance metrics. 10. Work on the Core queues with willingness to switch between different functions as per business requirement. 11. Drive quality, productivity, and process improvement while keep pace with team’s growth, motivating others to meet the challenges of an extremely customer-focused and metrics driven environment. 12. Flexible to work in a 24*7 environment. 100% work from office role. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: 1. Bachelor’s Degree in any domain, preferably tech. 2. Minimum 1 -2 years’ experience in International Voice process 3. Proficiency in speaking/writing/reading French and English Preferred Qualifications: Customer Obsession, Strong interpersonal skills, Should be strong in verbal/written communication, Prompt/ Quick thinker, Be Empathetic ,Personable and attentive, Ability to prioritize and multitask Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "CS Resolution Specialist ML at Amazon Dev Center India. Resolve customer issues. Answer customer questions", "postedDate" : "2026-06-13T15:11:43.666", "createdAt" : "2026-06-13T15:11:43.666", "lastUpdated" : "2026-06-15T06:27:11.934", "ingestTimestamp" : "2026-06-13T15:11:43.666", "mongoId" : "68c2e43ff8b1b0376634c996", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3070907/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a25242a74d8ee00a00e11fe", "title" : "Problem Solver", "company" : "Rwazi", "industry" : "Executive", "location" : "Global (Remote)", "locations" : [ "Global (Remote)" ], "timestamp" : "2026-06-13T08:41:08.840", "fingerprint" : "3cb000134ebb8630890eed53958a925acfe2a06a80e1984b229acbd1cd0d75ac", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/rwazi/91503ec1-49df-488a-bb69-dc7a7ee3facc/application", "externalId" : "91503ec1-49df-488a-bb69-dc7a7ee3facc", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" }, { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States; Canada", "employmentType" : "FULL_TIME", "professionalSkills" : [ "System building", "Problem solving" ], "hardSkillsList" : [ "System building" ], "hardSkills" : [ { "name" : "System building", "level" : "intermediate" } ], "majorSkills" : "Problem solving, System building", "majorSkillsList" : [ "Problem solving", "System building" ], "coreResponsibilities" : "Solve problems that have never been solved, Build systems that make solutions run, Move to the next problem", "domainKnowledge" : "Decision AI; AI datasets", "domainList" : [ "decision-ai", "ai-datasets" ], "domainSpecificKnowledge" : [ "Decision AI", "AI datasets" ], "innovationCreativity" : "Create new categories; Build systems", "problemSolvingSkills" : "Solve problems; Generate options; Find a way forward", "outcomesObjectives" : "Solve problems nobody else could; Build systems that run without you; Change how business is done", "qualificationsBasic" : "Take full ownership of outcomes, Generate options when doors close, Resourceful to the point of art, Deliver more with less, Find a way forward anyway", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Before you read any further, this is probably not for you. Most people are looking for a role. We are looking for a type of person. That person is wired differently. When everyone else is heading for the exit, they are walking back in. When there is no playbook, they write one overnight. When they hear \"it can't be done,\" they hear a deadline. They do not wait for permission, budget, or instructions. They find a way, and when there is no way, they make one. They are rare. Most companies mistake them for rebels, misfits, or troublemakers right up until they solve a problem nobody else could. We built Rwazi around them. This page exists to find more. WHAT RWAZI IS Rwazi is a Decision AI company. Fortune 500 enterprises run their biggest decisions through us, and the world's most advanced AI companies come to us when they need the most complex AI datasets on earth. We are creating a category that did not exist, and the pace of that creation shapes everything about how we operate. That speed is the point. It is also why we hire the way we do. THE ROLE There is no title. There is no department. There is no job description in the normal sense, because the job is the part of Rwazi that is hardest right now. You will be handed problems that have never been solved, by us or by anyone. No precedent, no expert to call, no process to follow. Your job is to solve them anyway, and then build the system that makes your solution run without you, so you can move to the next one. Solving is the entry fee. Systematizing is the job. The scope has no edges. What you work on this quarter may not exist as a concept today. HOW WE WILL KNOW YOU Nothing on your résumé will save you here. The MBA will not save you. The certifications will not save you. The decade spent doing something that looks similar will not save you, because nothing here looks like anything for long. The difference between people who thrive here and people who do not was never on paper. So we will not ask where you worked or what you studied. What does predict success is a pattern. We have seen it often enough that we can recognize it almost immediately. You take full ownership of outcomes. When something breaks, your first move is toward it, never away, and never toward an explanation of whose fault it was. You generate options relentlessly; when ten doors close, you have already found the eleventh. You are resourceful to the point of art, delivering more with less and never confusing motion with results. You are unreasonably resourceful. When resources are scarce, timelines are absurd, information is incomplete, and everyone else is explaining why something cannot be done, you have a habit of finding a way forward anyway. If you read that and felt recognized, keep going. If you read it and felt tired, stop here. Both reactions are correct. For the right person, this environment feels less like a job and more like being dropped into the middle of an expedition. Every day presents a new challenge. Every solved problem reveals a larger one behind it. Every breakthrough expands what becomes possible. Some people find that exhausting. Others spend their entire careers searching for it. THE HONEST PART This will be the most demanding thing you have ever done. The pace does not slow down; it compounds. The problems do not get easier; they get bigger, because every one you solve raises the ceiling. Most excellent people, people who have succeeded everywhere else, would not last here, and we say that with genuine respect for them. We are not selling comfort. We are offering the arena: the hardest problems, total ownership, zero bureaucracy between you and the outcome, and a seat on the small team changing how business is done in the 21st century. For a specific kind of person, that trade is the best one available anywhere. You know if you are that person. WHAT YOU GET The mission. You are not joining a category. You are building one. The arena. Unsolved problems, real authority, and results that are visibly, undeniably yours. The opportunity. Most companies hire specialists to operate inside systems that already exist. We are offering the opportunity to become one of the people who creates the systems everyone else will eventually operate inside. The growth. Not the kind measured in training programs, promotions, and corporate ladders. The kind that comes from repeatedly facing problems that appear impossible and discovering that they are not. The upside. Compensation is solid, and it grows with what you unlock: when the problems you solve open new ground for Rwazi, they open new ground for you. But if that is the sentence you read twice, this is not your page. The rarest thing we offer is the work itself. Problems this hard, with this much ownership, exist almost nowhere, and the person we want already knows that is the real prize. The structure simply makes sure that when you deliver, you benefit. HOW TO APPLY No cover letter. No keyword résumé. No application form in the normal sense. The application is the Gauntlet. Most people will not finish it. That is the point. Enter the Gauntlet → https://extendedforms.io/s/Vmqy9 If we see what we are looking for, your first conversation with us will be a live problem, not an interview. Rwazi is an equal opportunity employer. We evaluate on one axis: can you solve the problem. Visit the Gauntlet here:", "summaryDescription" : "Problem Solver at Rwazi. Skills: Problem solving, System building. Solve problems that have never been solved. Build systems that make solutions run", "postedDate" : "2026-06-11T17:08:34.966", "createdAt" : "2026-06-11T17:08:34.966", "lastUpdated" : "2026-06-13T08:41:08.840", "ingestTimestamp" : "2026-06-11T17:08:34.966", "mongoId" : "6a25242a74d8ee00a00e11fe", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "System building", "Problem solving", "Decision AI", "AI datasets" ], "skillCount" : 4, "jobCategory" : "other", "jobSubcategory" : "executive", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Decision AI" }, { "id" : "6a2c8d1474d8ee00a0978171", "title" : "Registered Behavior Technicians Aspiring to Complete their BCBA", "company" : "MeBe", "industry" : "Englewood, CO", "salary" : { "min" : 23.0, "max" : 23.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Englewood", "locations" : [ "Englewood" ], "certifications" : [ "Registered Behavior Technician (RBT)", "Board Certified Behavior Analyst (BCBA)", "Board Certified Assistant Behavior Analyst (BCaBA)" ], "timestamp" : "2026-06-15T09:46:26.223", "fingerprint" : "c491e7b7b7eeafd625b8d6debd169857ca1e9be9e6ff83c6b8daecbf1eb71973", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/mebe/16cf00b5-5fae-4e3a-b0fb-f6f6dd604070/application", "externalId" : "16cf00b5-5fae-4e3a-b0fb-f6f6dd604070", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Englewood", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.6482059,-104.9879641" } ], "locationText" : "Englewood, Colorado, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Behavior intervention plans", "Program development", "Data analysis", "Parent training", "Insurance fluency", "Conflict resolution", "Effective supervision" ], "hardSkillsList" : [ "Scoring assessments", "Implementing assessments" ], "softSkillsList" : [ "Leadership skills", "Cultural competency", "Mentoring" ], "hardSkills" : [ { "name" : "Scoring assessments", "level" : "intermediate" }, { "name" : "Implementing assessments", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership skills" }, { "name" : "Cultural competency" }, { "name" : "Mentoring" } ], "majorSkills" : "BCBA preparation, Supervised fieldwork", "majorSkillsList" : [ "BCBA preparation", "Supervised fieldwork" ], "coreResponsibilities" : "Provide supervised fieldwork, Prepare for BCBA exam, Conduct initial treatment plans, Conduct updated treatment plans, Develop behavior intervention plans, Conduct parent training, Achieve insurance fluency, Develop program, Analyze data, Score assessments, Implement assessments, Resolve conflict, Provide supervision", "teamCollaboration" : "Work closely with BCBAs; Peer mentorship; Study groups", "domainKnowledge" : "Evidence-based therapies; Autism; Special needs; BCBA career", "domainList" : [ "evidence-based-therapies", "autism", "special-needs", "bcba-career" ], "domainSpecificKnowledge" : [ "Evidence-based therapies", "Autism", "Special needs", "BCBA career" ], "toolProficiency" : [ "VBMAPP", "EFL", "AFLS", "Vineland" ], "continuousLearning" : "BDS Sponsorship; University partnerships; Tuition discounts; Supervisor Training; Quarterly workshops; Learning Portal; BCBA prep materias", "outcomesObjectives" : "Pass BCBA exam", "qualificationsBasic" : "Previous RBT experience, Enrolled in BCBA program", "qualificationsPreferred" : "BCBA program plans within 3 months", "rawDescription" : "Have you started or are planning to pursue your BCBA? Then you’ll want to consider joining MeBe as an RBT and enroll in MeBe’s Candidate Program! MeBe is a provider of evidence-based therapies for children with autism and other special needs. Our mission is to empower families, professionals, and communities by educating and training them on evidence-based approaches. Our secret sauce? Play-filled, research-based care across multi-disciplines including OT, Speech and ABA. MeBe’s Candidate Program is one of the few supervised fieldwork training programs for aspiring BCBAs with unlimited, free supervised field work hours in addition to a curriculum of training and fun to prepare individuals to pass and become a Board Certified Behavior Analyst. Our program provides hands-on training that goes beyond preparing learners to sit for the exam. We provide a community for students to connect, support each other, and work closely with experienced BCBAs. Leadership skills, cultural competency and a broader understanding of the industry are key to successfully navigating a career as a BCBA and we have integrated this into our training! MeBe Candidate Program benefits include: - Guaranteed indirect hours - Free BDS Sponsorship - Eligible for paid direct and indirect hours - Monthly one-on-one mentorship with the Director of Quality - University partnerships and tuition discounts - Comprehensive Supervisor Training - Quarterly workshops - Peer mentorship - Monthly study groups - Leadership opportunities as a Program Supervisor - Candidate specific social events - Support from our team of MeBe Mentors with easy access to scheduling supervision hours - Access to the MeBe Candidate Learning Portal and BCBA prep materias Hands on training: - Initial and updated treatment plans - Behavior intervention plans - Parent training - Insurance fluency - Program development and data analysis - Scoring and implementing assessments (VBMAPP, EFL, AFLS, Vineland, etc.) - Conflict resolution - Effective supervision Requirements - Previous RBT experience and newly employed at MeBe! - Join MeBe as an RBT (You have to be a MeBe employee to be selected for the MeBe Candidate program) - Pursuing a career as a BCBA - Enrolled in BCBA program through an online or in-person University or College or plans to do so in the next three months. Perks and Benefits: - Industry benchmarked, competitive pay based on experience and location. Pay: $23-$27/hour, depending on experience - Paid training to become a Registered Behavior Technician (RBT) through the Behavior Analyst Certification Board - Supervised indirect hours - Continuing education; MeBe’s Candidate Program for aspiring BCBAs and BCaBAs - Mentoring from lead clinical staff - Paid time off for Full Time BTs. - Medical, Vision, Dental for eligible employees - 80% Employee, 50% Dependents - Life, AD&D, Accident, Hospital Indemnity, Short Term Disability, and Critical Illness Insurance - Invest in your mental health with access to free mental health sessions - Protect your pet with discounted pet insurance - Secure your future with our 401k program - Unlimited employee referral bonuses - Tuition discounts available to all employees through our University Partnerships - Expansive treatment spaces in applicable locations - Company sponsored, fun events for everyone For more information, please visit our website at www.mebefamily.com http://www.mebefamily.com We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ", "summaryDescription" : "Registered Behavior Technicians Aspiring to Complete their BCBA at MeBe. Skills: BCBA preparation, Supervised fieldwork. Provide supervised fieldwork. Prepare for BCBA exam", "createdAt" : "2026-06-14T06:35:37.351", "lastUpdated" : "2026-06-15T09:46:26.223", "ingestTimestamp" : "2026-06-14T06:35:37.351", "mongoId" : "6a2c8d1474d8ee00a0978171", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 23, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Scoring assessments", "Implementing assessments", "Leadership skills", "Cultural competency", "Mentoring", "BCBA preparation", "Supervised fieldwork", "Behavior intervention plans", "Program development", "Data analysis", "Parent training", "Insurance fluency", "Conflict resolution", "Effective supervision", "Evidence-based therapies", "Autism", "Special needs", "BCBA career", "Registered Behavior Technician (RBT)", "Board Certified Behavior Analyst (BCBA)", "Board Certified Assistant Behavior Analyst (BCaBA)", "VBMAPP", "EFL", "AFLS", "Vineland" ], "skillCount" : 25, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a541174d8ee00a0601452", "title" : "Error Resolution | 2nd Shift", "company" : "SanMar", "salary" : { "min" : 19.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Avondale, AZ", "locations" : [ "Avondale", "AZ" ], "certifications" : [ "SanMar’s Lift Operator Certification" ], "timestamp" : "2026-06-13T18:47:47.184", "fingerprint" : "7a2df5da9adc992950b41958186b2450b95fc416f9d59a9cddcd699671b89aee", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/sanmar/jobs/5161455007?gh_jid=5161455007", "externalId" : "5161455007", "structuredLocations" : [ { "city" : "Avondale", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4355977,-112.3496020" } ], "locationText" : "Avondale, Arizona, United States", "minimumEducation" : "High School", "coreResponsibilities" : "Identify and troubleshoot discrepancies with shipments, inventory and, Adjust inventory quantities, Maintain accurate department records, Understand and accurately processes ship short orders, Properly identify, correct, and record mill errors, Review selected customer orders prior to shipping", "problemSolvingSkills" : "Problem-solving skills; Troubleshoot discrepancies", "specialRequirements" : "May be required to operate powered lift equipment, May be required to complete and maintain SanMar’s Lift Operator Certification in compliance with OSHA recommendation, Constantly required to stand, walk, talk and hear, Frequently lifts and/or moves up to 60 pounds, Operates powered equipment requiring use of both hands as well as full range of motion of the neck, head and back, Frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions, Frequently required to climb stairs, kneel/squat, bend and carry, Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus, Employee may be required to wear a headset covering one or both ears, Employee will be required to wear Personal Protective Equipment such as a protective harness while operating equipment, Work environment is moderately noisy, Employee is occasionally required to work near conveyor systems, Exposure to dust and changes in weather conditions, Work is performed under typical warehouse conditions, Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc., Work environment is hectic and fast-paced, Employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions", "outcomesObjectives" : "Complete and ship customer orders in a timely fashion", "qualificationsBasic" : "High School Diploma or equivalent, Ability to read, write and have sufficient ability to identify colors, sizes, quantity, label and SKU information, Ability to work with and keep a positive, supportive attitude towards the Company, job, customers and co-workers, Demonstrates ability to follow directions and change priorities or job duties as business needs require, Ability to work in high demand, high volume environment and meet deadlines, Must have exemplary performance in regard to attendance, accuracy and productivity, Excellent organization demonstrating the ability to multi-task and prioritize daily responsibilities, Comprehends verbal and written instructions, Able to work both independently and within a team, Essential days or overtime may be required, Basic English literacy is required for operation of machines and necessary daily paperwork", "qualificationsPreferred" : "1-3 years of warehouse experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At SanMar, the work you do makes a difference. Shift: 12:30PM-9:00PM Pay: $18.00 + $1.00 Shift Differential = $19.00 What's the Short Version? The Error Resolution role researches and resolves any discrepancies with shipments, locations, or product. They are responsible for quickly and accurately locating missing product to complete and ship customer orders in a timely fashion. What Will You Be Doing? • Identify and troubleshoot discrepancies with shipments, inventory and orders and adjust inventory quantities. • Maintain accurate department records. • Understand and accurately processes ship short orders. • Properly identify, correct, and record mill errors. • Review selected customer orders prior to shipping. • May be required to operate powered lift equipment. What Are We Looking For? • High School Diploma or equivalent • 1-3 years of warehouse experience is preferred • Ability to read, write and have sufficient ability to identify colors, sizes, quantity, label and SKU information • Ability to work with and keep a positive, supportive attitude towards the Company, job, customers and co-workers • May be required to complete and maintain SanMar’s Lift Operator Certification in compliance with OSHA recommendation • Demonstrates ability to follow directions and change priorities or job duties as business needs require • Excellent problem-solving skills • Demonstrated verbal and written communication skills • Strong attention to detail • Ability to work in high demand, high volume environment and meet deadlines • Must have exemplary performance in regard to attendance, accuracy and productivity • Excellent organization skills; demonstrating the ability to multi-task and prioritize daily responsibilities • Comprehends verbal and written instructions • Able to work both independently and within a team • Essential days or overtime may be required What's Our Offer? Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: • Comprehensive medical, dental, and vision benefits • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle • Life insurance • Short/long-term disability coverage • Paid maternity/paternity leave • Pet insurance What Should You Expect? DC Warehouse (Equipment): While performing the duties of this job, the employee is constantly required to stand, walk, talk and hear. The employee frequently lifts and/or moves up to 60 pounds. The employee operates powered equipment requiring use of both hands as well as full range of motion of the neck, head and back. The employee is frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions. The employee is frequently required to climb stairs, kneel/squat, bend and carry. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be required to wear a headset covering one or both ears. Employee will be required to wear Personal Protective Equipment such as a protective harness while operating equipment. Basic English literacy is required for operation of machines and necessary daily paperwork. Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Work is performed under typical warehouse conditions. Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc. Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions. Why Work at SanMar? Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together. Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement. SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they’re a part of something special. Here’s your chance to be a part of this story. If you’re ready to work in a place where your participation matters and your growth is a priority, we’re ready for you. SanMar is an Equal Opportunity Employer Whoever you are, wherever you’re from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar. SanMar participates in E-Verify.", "summaryDescription" : "Error Resolution | 2nd Shift at SanMar. Identify and troubleshoot discrepancies with shipments, inventory and. Adjust inventory quantities", "postedDate" : "2026-06-11T18:19:01.735", "createdAt" : "2026-06-11T18:19:01.735", "lastUpdated" : "2026-06-13T18:47:47.184", "ingestTimestamp" : "2026-06-11T18:19:01.735", "mongoId" : "6a2a541174d8ee00a0601452", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "SanMar’s Lift Operator Certification" ], "skillCount" : 1, "jobCategory" : "other", "jobSubcategory" : "dc-warehouse-associates", "dataQualityScore" : 0.7777778, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2a764974d8ee00a065ba75", "title" : "Incident & Problem Manager", "company" : "OVO Energy", "salary" : { "min" : 33050.0, "max" : 45000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Any of our offices", "locations" : [ "Any of our offices" ], "timestamp" : "2026-06-14T19:59:52.815", "fingerprint" : "b50d37f6ef3b4f7c76294251568b67fdfc0b5473f1c53de00831bc2d66d899d2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.ovo.com/?gh_jid=7959607", "externalId" : "7959607", "structuredLocations" : [ { "city" : "Bristol", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.4538022,-2.5972985" }, { "city" : "Glasgow", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "55.8611550,-4.2501687" } ], "locationText" : "Bristol, United Kingdom; Glasgow, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid-level/Experienced", "technicalSkills" : "BigQuery", "professionalSkills" : [ "Incident management", "Problem management", "Process management", "Stakeholder management", "Performance targets", "Operational strategy" ], "hardSkillsList" : [ "Root cause analysis", "Data analysis", "Incident resolution", "Problem resolution", "Service delivery" ], "softSkillsList" : [ "Decisive", "Co-ordinated", "Systematic", "Resilience", "Communication", "Pragmatic approach" ], "hardSkills" : [ { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Incident resolution", "level" : "intermediate" }, { "name" : "Problem resolution", "level" : "intermediate" }, { "name" : "Service delivery", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Decisive" }, { "name" : "Co-ordinated" }, { "name" : "Systematic" }, { "name" : "Resilience" }, { "name" : "Communication" }, { "name" : "Pragmatic approach" } ], "majorSkills" : "Incident management, Problem management, Stakeholder communication", "majorSkillsList" : [ "Incident management", "Problem management", "Stakeholder communication" ], "coreResponsibilities" : "Contribute to incident management processes, Drive performance to lowest optimised cost, Manage incidents and problems to resolution, Engage with OVO Retail business, Capture Smart Infrastructure related incidents, Engage and communicate to stakeholders, Provide Incident Management service 24/7, Coordinate investigation and resolution activities, Ensure fault resolution within agreed timescales, Manage major incidents, Support, manage, coordinate organisations, Offer timely advice and expertise, Develop and maintain common processes, Own Smart Incident Management processes, Review SLAs and targets, Provide quality reports, Input into Problem Management process, Establish authority for decision-making, Assign decision rights, Liaise and support cross-functional teams, Ensure company meets performance targets, Educate and influence stakeholders, Provide updates on operational strategy, Ensure escalation reaches right teams, Maintain data integrity for incidents, Manage incidents across smart metering infrastructure, Run post-incident reviews, Translate technical findings into preventative measures, Define and implement anomaly detection thresholds, Triage technical issues, Manage tickets, Prioritise, categorise, and route tickets, Monitor performance metrics", "teamCollaboration" : "Cross-functional teams; Smart Care; Field Operations; Platform; Delivery; Finance; Business teams; Third-party organisations", "projectManagementSkills" : [ "ITIL" ], "domainKnowledge" : "Smart journey; Smart infrastructure; Smart metering; Retail regulatory requirements", "domainList" : [ "smart-journey", "smart-infrastructure", "smart-metering", "retail-regulatory-requirements" ], "domainSpecificKnowledge" : [ "Smart journey", "Smart infrastructure", "Smart metering", "Retail regulatory requirements" ], "toolProficiency" : [ "BigQuery", "Jira" ], "communicationSkills" : "Presenting complex data; Written communication; Oral communication", "documentationSkills" : "Detailed reports", "problemSolvingSkills" : "Complex riddles; Root cause investigations", "specialRequirements" : "Paid standby cover, 24/7 service", "outcomesObjectives" : "Fault resolution within agreed timescales; Ensure company meets performance targets; Ensure escalation reaches right teams; Rapid resolution and minimal impact on customers; Actionable, long-term preventative measures; Proactively flag smart device alerts; Proactively flag infrastructure irregularities", "qualificationsBasic" : "Incident Management service for Smart system or asset emergencies 24/7 (paid standby cover), Manage major incidents, Partner and liaise with OVO’s internal business teams and third-party providers, Use data tools like BigQuery to query operational data, Triage technical issues and manage tickets, Monitor performance metrics, Deliver quality in a best practice, process driven, service orientated framework (e.g. ITIL), Work in a high pressure, multi-platform environment, Offer excellent written and oral communication skills, Experience in presenting complex data to all levels of leadership simply, Provide analytical/technical aptitude, Competent communicator and enabler, Comfortable at juggling multiple things at once", "qualificationsPreferred" : "Google Suite, BigQuery, Jira", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Role OVO-View Team: Smart Infrastructure Team Location: Hub Based - Hybrid for all Salary banding: £33050 - £45000 Experience: Mid-level/Experienced Working pattern: Full-Time Reporting to: Sam Bowman - Senior Incident Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: A mix of resilience, communication, and a responsive pragmatic approach. Top 3 qualities for this role: Decisive, co-ordinated, systematic Where you’ll work: Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. You’ll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life. Everyone belongs at OVO: At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet: Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how: This role belongs to the high-energy executioner. They are people who don't freeze under pressure and actually get a small adrenaline rush when things go sideways. This role also belongs to the analytical deep-thinker. They are people who get genuinely annoyed by repetitive, sloppy issues and love solving complex riddles. This role in a nutshell: The Incident Manager will contribute to the development, expansion and delivery of all incident management processes for the smart journey across OVO. They will also contribute significantly to driving performance to the lowest optimised cost without negatively impacting customer satisfaction and respecting all regulatory requirements across Retail. Incident and Problem Management (OVO systems, assets and processes) to resolution Engagement with the wider OVO Retail business to ensure capture of Smart Infrastructure related incidents. Engagement of and communication to stakeholders during management of issues. Providing an Incident Management service for Smart system or asset emergencies 24/7 (paid standby cover). Your key outcomes will be: Managing Incidents and Problems - Coordinate and manage investigation and resolution activities by Business, IT and 3rd party organisations to ensure fault resolution (either a workaround or permanent solution) within agreed timescales. - Management of major Incidents, supporting, managing, co-ordinating Business, IT and 3rd party organisations Effective Incident and Problem management - Play a key role within Smart Infrastructure offering timely advice and expertise to peers and wider Smart Delivery Team - Proactively develop and maintain common and consistent processes and procedures - Ownership of the Smart Incident Management processes. - Regular review (and revision, where necessary) of SLAs and targets. - Provide quality, detailed reports and input into the Problem Management process. Effectively influence within OVO Metering - Establishes authority and flow for decision-making; assigns decision rights as it relates to incident management to inform better ways of working - Liaise and support cross-functional teams (Smart Care and Field Operations, Platform, Delivery and Finance) to ensure the company meets performance targets - Educate and influence stakeholders via training and updates on changes related to operational strategy for incident management, ensuring escalation reach the right teams promptly. Maintain data integrity for incidents throughout the systems and reporting tools Foster a culture aligned to OVO’s strategic aims build the best place to work, deserve our customers trust and mobilised and zero carbon community Delivering against the three key priority areas - Get the basics right - Drive simplicity - Deliver plan zero Focusing on completing integration, delivering smart, working safely and providing the best service for our customers. Within your first 3 months you’ll: Have successfully managed major incidents across our smart metering infrastructure, ensuring rapid resolution and minimal impact on our customers Have run or actively contributed to post-incident reviews (retrospectives), translating complex technical findings into actionable, long-term preventative measures Have defined and implemented key anomaly detection thresholds to proactively flag smart device alerts and infrastructure irregularities before they escalate Be regularly partnering and liaising with OVO’s internal business teams and third-party providers, serving as a key collaborator to resolve complex, multi-party incidents and systemic problems Be comfortable using data tools like BigQuery to query operational data and effectively pull the insights needed to drive root-cause investigations Have become highly adept at triaging technical issues and managing tickets, ensuring smooth prioritisation, categorisation, and routing within our queues Be regularly monitoring our performance metrics to track the overall health, reliability, and SLA compliance of our systems Systems: Kaluza, uSmart, DCC, FSM, Google Suite, BigQuery, Jira You’ll be a successful Role Title here at OVO if you… Deliver quality in a best practice, process driven, service orientated framework (e. g. ITIL) Able to work in a high pressure, multi-platform environment. Offer excellent written and oral communication skills, experience in presenting complex data to all levels of leadership simply Provide strong analytical/technical aptitude Competent communicator and enabler Are comfortable at juggling multiple things at once! Whether it’s applications, candidates, roles or collaborators - there will be a lot of variety; you’re able to keep on top of it all and are prompt in delivery. Let’s talk about what’s in it for you: We’ll pay you between £33050 and £45000, depending on your specific skills and experience. We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home we want to make the process as easy and comfortable for you as possible.", "summaryDescription" : "Incident & Problem Manager at OVO Energy. Skills: Incident management, Problem management, Stakeholder communication. Contribute to incident management processes. Drive performance to lowest optimised cost", "postedDate" : "2026-06-11T17:52:41.832", "createdAt" : "2026-06-11T17:52:41.832", "lastUpdated" : "2026-06-14T19:59:52.815", "ingestTimestamp" : "2026-06-11T17:52:41.832", "mongoId" : "6a2a764974d8ee00a065ba75", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Root cause analysis", "Data analysis", "Incident resolution", "Problem resolution", "Service delivery", "Decisive", "Co-ordinated", "Systematic", "Resilience", "Communication", "Pragmatic approach", "Incident management", "Problem management", "Stakeholder communication", "Process management", "Stakeholder management", "Performance targets", "Operational strategy", "ITIL", "Smart journey", "Smart infrastructure", "Smart metering", "Retail regulatory requirements", "BigQuery", "Jira" ], "skillCount" : 25, "jobCategory" : "customer-service", "jobSubcategory" : "customer-services", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2ca44a74d8ee00a09b1212", "title" : "Operational Support Specialist", "company" : "One Clear Choice", "salary" : { "min" : 19.0, "max" : 22.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Commerce City, Colorado, United States", "locations" : [ "Commerce City", "Colorado", "United States" ], "timestamp" : "2026-06-15T08:15:14.159", "fingerprint" : "92c24d8f444cdb00454d179adffebbc6ae8109d0a2ed0f976975fb087db994b1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/oneclearchoice/jobs/4284197009", "externalId" : "4284197009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Commerce City", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.8083196,-104.9338675" } ], "locationText" : "Commerce City, Colorado, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "technicalSkills" : "Microsoft 365, Excel, Outlook, Word, Teams", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Accounting", "Math skills", "Typing", "Computer proficiency" ], "hardSkills" : [ { "name" : "Accounting", "level" : "intermediate" }, { "name" : "Math skills", "level" : "intermediate" }, { "name" : "Typing", "level" : "intermediate" }, { "name" : "Computer proficiency", "level" : "intermediate" } ], "majorSkills" : "Process management, Coordination, Purchasing, Data integrity", "majorSkillsList" : [ "Process management", "Coordination", "Purchasing", "Data integrity" ], "coreResponsibilities" : "Review sold jobs, Verify project details, Enter materials into ServiceTitan, Enter products into ServiceTitan, Enter job information into ServiceTitan, Audit job records, Maintain data integrity, Create purchase orders, Manage purchase orders, Coordinate material orders with vendors, Coordinate material orders with suppliers, Track order status, Communicate updates to internal teams, Communicate updates to customers, Maintain customer records, Maintain project records, Support scheduling teams, Support operational teams, Prepare jobs for completion, Identify discrepancies, Resolve issues before projects move forward, Communicate with customers, Communicate with technicians, Communicate with installers, Communicate with vendors, Communicate with internal departments, Provide administrative support, Provide operational support", "teamCollaboration" : "Installation teams; Service teams; Operations teams; Sales teams; Internal departments; Customers; Technicians; Installers; Vendors; Suppliers", "domainKnowledge" : "Home services industry; Construction industry; Installation industry; Service industry", "domainList" : [ "home-services-industry", "construction-industry", "installation-industry", "service-industry" ], "domainSpecificKnowledge" : [ "Home services industry", "Construction industry", "Installation industry", "Service industry" ], "toolProficiency" : [ "ServiceTitan", "Microsoft 365", "Excel", "Outlook", "Word", "Teams" ], "communicationSkills" : "Written communication; Verbal communication; Professional phone communication; Professional email communication", "problemSolvingSkills" : "Problem-solving; Identify discrepancies; Resolve issues", "specialRequirements" : "Background check, Drug screen, Motor vehicle record check", "qualificationsBasic" : "High school diploma or GED, Attention to detail and accuracy, Basic accounting and math skills, Typing and computer proficiency, Proficiency with Microsoft 365, Excellent written and verbal communication skills, Organizational and time-management abilities, Ability to manage multiple priorities, Positive attitude and work ethic", "qualificationsPreferred" : "Experience using ServiceTitan or similar CRM/service management software, Previous experience in operations support, Previous experience in project coordination, Previous experience in administrative support, Previous experience in purchasing, Previous experience in dispatching, Previous experience in customer service, Experience in home services industry, Experience in construction industry, Experience in installation industry, Experience in service industry, Purchasing experience, Inventory management experience, Materials management experience", "workSiteFlexibility" : "Onsite", "rawDescription" : "One Clear Choice Pay: Starting at $19-$22/hour Location: Commerce City, CO Employment Type: Full-Time Join a Team That Keeps Operations Running Smoothly One Clear Choice is seeking a detail-oriented and organized Operational Support Specialist to support our installation and service operations. This role is critical to ensuring job information is accurate, materials are properly accounted for, purchase orders are created correctly, and projects are prepared for successful completion. If you enjoy working with systems, solving problems, staying organized, and supporting a fast-paced team, this could be the perfect opportunity for you. What You'll Do As an Operational Support Specialist, you'll serve as a key support resource for our operations, installation, sales, and service teams. Key Responsibilities Review sold jobs and verify project details for accuracy and completeness. Ensure materials, products, and job information are properly entered into ServiceTitan. Audit job records and maintain data integrity across company systems. Create and manage purchase orders (POs). Coordinate material orders with vendors and suppliers. Track order status and communicate updates to internal teams and customers. Maintain accurate customer and project records. Support scheduling and operational teams by ensuring jobs are properly prepared. Identify discrepancies and resolve issues before projects move forward. Communicate effectively with customers, technicians, installers, vendors, and internal departments. Provide administrative and operational support as needed. What We're Looking For Required Qualifications High school diploma or GED. Strong attention to detail and accuracy. Basic accounting and math skills. Strong typing and computer proficiency. Proficiency with Microsoft 365 (Excel, Outlook, Word, Teams). Excellent written and verbal communication skills. Strong organizational and time-management abilities. Ability to manage multiple priorities in a fast-paced environment. Positive attitude and strong work ethic. Preferred Qualifications Experience using ServiceTitan or similar CRM/service management software. Previous experience in operations support, project coordination, administrative support, purchasing, dispatching, or customer service. Experience in the home services, construction, installation, or service industry. Purchasing, inventory, or materials management experience. Desired Skills Highly organized and process-oriented. Strong problem-solving abilities. Ability to work independently and as part of a team. Customer-focused mindset. Professional phone and email communication. Ability to identify errors and maintain data accuracy. Adaptable and comfortable with changing priorities. Why Join One Clear Choice? At One Clear Choice, we value our team members and invest in their success. You'll be part of a growing company where your contributions directly impact customer satisfaction and operational excellence. Benefits Include Health, Dental & Vision Insurance Paid Time Off (PTO) Paid Holidays Employer-Paid Life Insurance Short-Term & Long-Term Disability Coverage HSA & FSA Options 401(k) with Company Match Employee Discounts Referral Bonus Programs Career Growth & Development Opportunities Ready to Apply? If you’re organized, customer-focused, and ready to grow your career with a supportive and dynamic team, we’d love to hear from you. Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/ D. In compliance with the Americans with Disabilities Act, One Clear Choice may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check. *This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer. Pay Range $19—$22 USD By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.", "summaryDescription" : "Operational Support Specialist at One Clear Choice. Skills: Process management, Coordination, Purchasing, Data integrity. Review sold jobs. Verify project details", "postedDate" : "2026-06-14T03:38:05.774", "createdAt" : "2026-06-14T03:38:05.774", "lastUpdated" : "2026-06-15T08:15:14.159", "ingestTimestamp" : "2026-06-14T03:38:05.774", "mongoId" : "6a2ca44a74d8ee00a09b1212", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryAnnualMax" : 45760, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Accounting", "Math skills", "Typing", "Computer proficiency", "Process management", "Coordination", "Purchasing", "Data integrity", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Home services industry", "Construction industry", "Installation industry", "Service industry", "ServiceTitan", "Microsoft 365", "Excel", "Outlook", "Word", "Teams" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Home Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb05a74d8ee00a09d9b05", "title" : "Operational Risk Specialist", "company" : "Nu", "industry" : "Risk Management", "location" : "São Paulo", "locations" : [ "São Paulo" ], "timestamp" : "2026-06-15T11:17:16.284", "fingerprint" : "1ad238f1d0dba8e4a735fb2e3becccec0fcdd83a5b7facca0ca73ed337c166b4", "source" : "ashby", "applyUrl" : "https://jobs.ashbyhq.com/nubank/9499f718-969b-4e49-b38f-aae7d7c7c60e/application", "externalId" : "9499f718-969b-4e49-b38f-aae7d7c7c60e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "São Paulo", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "hybrid" } ], "locationText" : "São Paulo, Brazil", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 3, "experienceMaxYears" : 6, "experienceLevel" : "Mid", "technicalSkills" : "Python, Scala, SQL", "professionalSkills" : [ "Financial services industry, Brazilian regulations (BACEN)" ], "hardSkillsList" : [ "Operational Risk Management", "Business Continuity Management", "Risk Reporting", "Risk Assessment", "Root Cause Analysis", "Internal Audit", "External Audit" ], "softSkillsList" : [ "Adaptability, Prioritization, Autonomy, Stakeholder Management, Influencing" ], "hardSkills" : [ { "name" : "Operational Risk Management", "level" : "intermediate" }, { "name" : "Business Continuity Management", "level" : "intermediate" }, { "name" : "Risk Reporting", "level" : "intermediate" }, { "name" : "Risk Assessment", "level" : "intermediate" }, { "name" : "Root Cause Analysis", "level" : "intermediate" }, { "name" : "Internal Audit", "level" : "intermediate" }, { "name" : "External Audit", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability, Prioritization, Autonomy, Stakeholder Management, Influencing" } ], "majorSkills" : "COSO", "majorSkillsList" : [ "COSO" ], "coreResponsibilities" : "The Operational Risk Specialist collaborates with business units to identify, evaluate, and document operational risks and controls, assessing potential risks for new products and features. The role involves conducting thorough reviews of operational incidents to identify root causes, map risks, and implement corrective actions, while also supporting Business Continuity Management and managing operational risk issues.", "teamCollaboration" : "Collaborate closely with various business units and Business Control Officers to identify, evaluate, and document operational risks and controls. Collaborate with product development teams to ensure that risk mitigation strategies are integrated into the design and implementation phases. Support the First Line of Defense (1LoD) with the review and challenge of Business Continuity Management processes.", "communicationSkills" : "English fluency; Risk communication; Executive presentations", "documentationSkills" : "Risk documentation", "continuousLearning" : "Nucleo - Our learning platform of courses.", "problemSolvingSkills" : "Analytical skills", "outcomesObjectives" : "Ensure a robust and resilient operating environment, efficient operations, regulatory compliance, and enhanced customer trust, maintaining our competitive edge and long-term success.", "qualificationsBasic" : "Bachelor’s degree in Administration, Accounting, Computer Science, Economics, or a related field. Relevant experience in Operational Risk Management, Internal/External Audit, or similar areas. Knowledge and experience in the financial services or banking industry. Experience in risk reporting and communication. In-depth understanding of operational risk frameworks (e.g., COSO). Knowledge of requirements of Brazilian regulations applied to financial and payments institutions (BACEN). Analytical and problem-solving skills. Clear, concise, and objective communication skills. Adaptability to a dynamic way of working and short-term deliverables. Advanced English communication skills, both written and verbal. Proven skills in stakeholder management and influencing skills. Ability to work autonomously and demonstrate a sense of prioritization.", "qualificationsPreferred" : "Artificial Intelligence enthusiasm and coding skills (SQL, Python, Scala, or other similar programming languages) are a plus.", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "ABOUT NU Nu is one of the largest digital financial services platforms in the world, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns. Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks. Visit our institutional page: https://www.nu.com/2026-en ABOUT US Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building. Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page Careers at Nu - Join our team! https://international.nubank.com.br/careers/ ABOUT THE ROLE The Operational Risk Team is part of the 2nd line of Defense and is responsible for managing and overseeing the operational risk function of our organization by providing independent oversight and challenge to the first line of defense. As a second line of defense, the Operational Risk team helps the business identify threats and operational risks to mitigate potential losses and customer dissatisfaction, ensuring a robust and resilient operating environment. Our proactive approach ensures efficient operations, and regulatory compliance, and enhances customer trust, maintaining our competitive edge and long-term success. RESPONSIBILITIES - Risk and Control Self-Assessment: Collaborate closely with various business units and Business Control Officers to identify, evaluate, and document operational risks and controls, based on the Nubank’s Methodology. - Evaluation of New Products and Features: Assess potential operational risks associated with the launch of new products, services, or features. Collaborate with product development teams to ensure that risk mitigation strategies are integrated into the design and implementation phases. - Incident Oversight: Conduct thorough reviews of operational incidents to identify and raise operational issues, map associated risks and controls, and accurately identify BDRO losses. Lead investigations to determine root causes and implement corrective actions to prevent recurrence. - Root Cause Analyses: Lead root cause analysis of operational risk incidents, identifying issues and helping the 1LoD [First Line of Defense] to define corrective actions to prevent recurrence. - Third-Party Assessment: Assess suppliers in terms of Business Continuity Management governance. - Business Continuity Management (BCM): Support the First Line of Defense (1LoD) with the review and challenge of Business Continuity Management processes. - Issues Management: Identify, document, and track operational risk issues. Ensure timely resolution and implementation of corrective actions, while keeping stakeholders informed of progress and outcomes. QUALIFICATIONS - Bachelor’s degree in Administration, Accounting, Computer Science, Economics, or a related field. - Relevant experience in Operational Risk Management, Internal/ External Audit, or similar areas - Strong knowledge and experience in the financial services or banking industry. - Experience in risk reporting and communication, including presenting findings and recommendations to executive leadership and relevant stakeholders to ensure a clear understanding of the risk landscape. - In-depth understanding of operational risk frameworks (e.g., COSO). - Knowledge of requirements of Brazilian regulations applied to financial and payments institutions (BACEN). - Analytical and problem-solving skills, with the ability to translate complex technical information into clear business insights. - Clear, concise, and objective communication skills / Adaptability to a dynamic way of working and short-term deliverables. - Advanced English communication skills, both written and verbal. - Proven skills in stakeholder management and influencing skills / Ability to work autonomously and demonstrate a sense of prioritization - Artificial Intelligence enthusiasm and coding skills (SQL, Python, Scala, or other similar programming languages) are a plus. LOCATION & WORK MODEL - Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. - This position is based on Sao Paulo, Brazil BENEFITS - Chance of earning equity at Nubank - Food/ Meal Card (Vale-Refeição and/or Vale Alimentação) - Public Transportation Commuting Benefit (Vale-Transporte) - NuCare – Psychological, Financial and Legal Assistance Program - Life Insurance - Medical Plan - Dental Plan - NuLanguage – Language Course Program - Nucleo - Our learning platform of courses - Extended Parental Leave - Daycare Allowance - Parental Consultancy - Work-from-home Allowance - Gym Partnerships - 30 days of paid vacation - Relocation Assistance Package, if applicable By submitting an application, I acknowledge that I have read and understand the Nubank Candidate Privacy Notice. Nubank Candidate Privacy Notice (English https://building.nubank.com/privacy-notice-for-candidates// Portuguese https://building.nubank.com/pt-br/aviso-de-privacidade-para-candidatos/ / Spanish). https://nu.com.mx/aviso-de-privacidad-candidatos/", "summaryDescription" : "Operational Risk Specialist at Nu. Skills: COSO. The Operational Risk Specialist collaborates with business units to identify, evaluate, and document operational risks and controls, assessing potential risks for new products and features. The role involves conducting thorough reviews of operational incidents to identify root causes, map risks, and implement corrective actions, while also supporting Business Continuity Management and managing operational risk issues.", "createdAt" : "2026-06-14T18:00:45.940", "lastUpdated" : "2026-06-15T11:17:16.284", "ingestTimestamp" : "2026-06-14T18:00:45.940", "mongoId" : "6a2cb05a74d8ee00a09d9b05", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "Operational Risk Management", "Business Continuity Management", "Risk Reporting", "Risk Assessment", "Root Cause Analysis", "Internal Audit", "External Audit", "Adaptability, Prioritization, Autonomy, Stakeholder Management, Influencing", "COSO", "Financial services industry, Brazilian regulations (BACEN)" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a16840758b93c861eae6e11", "title" : "Operational Team Leader", "company" : "ShopriteX", "industry" : "Retail", "salary" : { "min" : 275000.0, "max" : 450000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Operational Team Leader in the Retail industry in Limpopo, South Africa, adjusted for seniority and company size." }, "location" : "Limpopo, ZA", "locations" : [ "Limpopo", "ZA" ], "timestamp" : "2026-06-15T10:30:46.488", "fingerprint" : "149ef08f4e724c8655bd0c419a3ab582ea5b4c336dd2273a3b0e6925cd2634ec", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://shopritex.breezy.hr/p/bec5484d04b0-operational-team-leader-limpopo", "externalId" : "bec5484d04b0", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Limpopo", "country" : "South Africa", "continent" : "af", "workMode" : "onsite" } ], "locationText" : "Limpopo, South Africa", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Operational metrics" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Operational metrics", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Process management, Operational metrics", "majorSkillsList" : [ "Process management", "Operational metrics" ], "coreResponsibilities" : "Lead team of controllers, Provide end to end support, Monitor performance indicators, Monitor exception dashboards, Resolve problems timeously, Ensure Pingo meets SLA", "innovationCreativity" : "Continuous improvement", "problemSolvingSkills" : "Problem resolution", "workSiteFlexibility" : "Onsite", "rawDescription" : "The purpose of the role is to lead a team of controllers that provides end to end support to the Pingo driver network. Proactively monitor performance indicators and exception dashboards, resolving problems timeously to ensure that Pingo meets its service level agreement to our customers. Monitor o", "summaryDescription" : "Operational Team Leader at ShopriteX. Skills: Process management, Operational metrics. Lead team of controllers. Provide end to end support", "createdAt" : "2026-06-14T06:42:53.732", "lastUpdated" : "2026-06-15T10:30:46.488", "ingestTimestamp" : "2026-06-14T06:42:53.732", "mongoId" : "6a16840758b93c861eae6e11", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Operational metrics", "Leadership", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.92 }, { "id" : "6a16208058b93c861e91d82b", "title" : "Operational Head: Production", "company" : "Babylonstoren", "industry" : "Food & Beverage", "salary" : { "min" : 950000.0, "max" : 1500000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Production in the Food & Beverage industry in Franschhoek, South Africa, adjusted for seniority and contract employment type." }, "location" : "Franschhoek, ZA", "locations" : [ "Franschhoek", "ZA" ], "timestamp" : "2026-06-15T07:20:25.612", "fingerprint" : "1c1594d7516a3098c0a5957f4ebb257d06731ecf7736225d84034b39d9848a75", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://babylonstoren.breezy.hr/p/d724b86787cb01-operational-head-production", "externalId" : "d724b86787cb01", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Franschhoek", "state" : "Western Cape", "country" : "South Africa", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-33.9091670,19.1194440" } ], "locationText" : "Franschhoek, Western Cape, South Africa", "employmentType" : "CONTRACT", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Operational metrics" ], "hardSkills" : [ { "name" : "Operational metrics", "level" : "intermediate" } ], "majorSkills" : "Production management, Continuous improvement", "majorSkillsList" : [ "Production management", "Continuous improvement" ], "coreResponsibilities" : "Lead production environments, Oversee production environments", "domainKnowledge" : "Non-alcoholic beverages; Dairy production; Soap manufacturing; Bakery operations", "domainList" : [ "non-alcoholic-beverages", "dairy-production", "soap-manufacturing", "bakery-operations" ], "domainSpecificKnowledge" : [ "Non-alcoholic beverages", "Dairy production", "Soap manufacturing", "Bakery operations" ], "workSiteFlexibility" : "Onsite", "rawDescription" : "Operational Head: Production (Non-Alcoholic Beverages, Dairy, Soap Factory & Bakery) Babylonstoren is looking for a dynamic and experienced Operational Head: Production to lead and oversee our diverse production environments, including non-alcoholic beverages, dairy, soap manufacturing, and bak", "summaryDescription" : "Operational Head: Production at Babylonstoren. Skills: Production management, Continuous improvement. Lead production environments. Oversee production environments", "createdAt" : "2026-06-13T23:58:51.998", "lastUpdated" : "2026-06-15T07:20:25.612", "ingestTimestamp" : "2026-06-13T23:58:51.998", "mongoId" : "6a16208058b93c861e91d82b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Operational metrics", "Production management", "Continuous improvement", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Non-alcoholic beverages", "Dairy production", "Soap manufacturing", "Bakery operations" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Food & Beverage", "llmIndustryConfidence" : 0.95 }, { "id" : "6a19677658b93c861e4ea5aa", "title" : "Operational Team Leader", "company" : "ShopriteX", "industry" : "Retail", "salary" : { "min" : 275000.0, "max" : 450000.0, "currency" : "ZAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Operational Team Leader in the Retail industry in Lynburg, South Africa, adjusted for company size and seniority." }, "location" : "Lynburg, ZA", "locations" : [ "Lynburg", "ZA" ], "timestamp" : "2026-06-15T07:52:18.317", "fingerprint" : "bb124e729da90e6c76aef0e174e0638905e9041033cf02d0af990061a68c6361", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://shopritex.breezy.hr/p/d3eb79c1c8f9-operational-team-leader-lynburg-gauteng", "externalId" : "d3eb79c1c8f9", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lynburg", "state" : "Gauteng", "country" : "South Africa", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-25.9363439,28.0813105" } ], "locationText" : "Lynburg, Gauteng, South Africa", "employmentType" : "FULL_TIME", "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Process management, Resource planning", "majorSkillsList" : [ "Process management", "Resource planning" ], "coreResponsibilities" : "Lead team of controllers, Provide end to end support, Monitor performance indicators, Monitor exception dashboards, Resolve problems timeously, Ensure Pingo meets SLA", "domainKnowledge" : "Logistics network support", "domainList" : [ "logistics-network-support" ], "domainSpecificKnowledge" : [ "Logistics network support" ], "problemSolvingSkills" : "Problem resolution", "outcomesObjectives" : "Meet service level agreement", "qualificationsBasic" : "Lead team of controllers, Support Pingo driver network, Monitor performance indicators, Monitor exception dashboards, Resolve problems timeously, Meet service level agreement", "workSiteFlexibility" : "Onsite", "rawDescription" : "The purpose of the role is to lead a team of controllers that provides end to end support to the Pingo driver network. Proactively monitor performance indicators and exception dashboards, resolving problems timeously to ensure that Pingo meets its service level agreement to our customers. Monitor o", "summaryDescription" : "Operational Team Leader at ShopriteX. Skills: Process management, Resource planning. Lead team of controllers. Provide end to end support", "createdAt" : "2026-06-13T23:58:44.946", "lastUpdated" : "2026-06-15T07:52:18.317", "ingestTimestamp" : "2026-06-13T23:58:44.946", "mongoId" : "6a19677658b93c861e4ea5aa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Leadership", "Process management", "Resource planning", "Logistics network support" ], "skillCount" : 4, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.92 }, { "id" : "693072a270f0b99d58ffb5a9", "title" : "Operational Excellence Manager", "company" : "Amazon Commercial Services Pty Ltd", "industry" : "Supply Chain/Transportation Management, Fulfillment Center, Logistics", "salary" : { "min" : 155000.0, "max" : 225000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Logistics in Sydney, Australia, adjusted for company size and industry." }, "location" : "Ravenhall, Victoria, AUS", "locations" : [ "Ravenhall, Victoria, AUS" ], "timestamp" : "2026-06-15T02:05:46.157", "fingerprint" : "590fc563effabcf24a22f5233ba0fd3496e89e098409384e9cc0175e140eba3f", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3136354/apply", "externalId" : "56a053af-d76a-4f06-8f61-4783c8a584c9", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sydney", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8698439,151.2082848" } ], "locationText" : "Sydney, New South Wales, Australia", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "SQL, VBA", "professionalSkills" : [ "Process excellence", "Change management", "Data analysis", "Performance indicators", "Process improvement", "Network standardization", "Best practice sharing", "Order execution" ], "hardSkillsList" : [ "Data-driven decision making", "Process standardization", "Performance monitoring", "Action planning", "Technical configurations", "Reporting", "Productivity boosts" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Data-driven decision making", "level" : "intermediate" }, { "name" : "Process standardization", "level" : "intermediate" }, { "name" : "Performance monitoring", "level" : "intermediate" }, { "name" : "Action planning", "level" : "intermediate" }, { "name" : "Technical configurations", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Productivity boosts", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Process improvement, Operational metrics, Continuous improvement, Stakeholder management", "majorSkillsList" : [ "Process improvement", "Operational metrics", "Continuous improvement", "Stakeholder management" ], "coreResponsibilities" : "Drive process excellence, Contribute to optimisation, Provide knowledge and tools, Solve complex problems, Develop deep knowledge, Create communication plans, Provide visibility, Enable process alignment, Work on change processes, Contribute to network standardization, Share best practices, Monitor logistics success, Monitor delivery success, Set up action plans, Execute action plans, Drive current performance, Contribute to audit initiatives, Support action planning, Contribute to deployment, Support process improvements, Support continuous piloting, Support benchmarking initiatives, Ensure management understanding, Train in technical configurations, Drive reporting, Drive productivity boosts, Manage day to day, Provide leadership, Manage external agency relationships, Manage agency performance", "teamCollaboration" : "Cross-functional teams; Station management; Delivery station stakeholders; Operations Supervisors; Operations Assistants; Delivery Service Providers; External agencies", "domainKnowledge" : "Last Mile Delivery; Delivery Station Operations", "domainList" : [ "last-mile-delivery", "delivery-station-operations" ], "domainSpecificKnowledge" : [ "Last Mile Delivery", "Delivery Station Operations" ], "toolProficiency" : [ "Microsoft Excel", "SQL", "Access" ], "communicationSkills" : "Effective communication plans", "problemSolvingSkills" : "Root cause analysis; Data-driven decision making", "specialRequirements" : "Travel within Australia, Non-traditional shift patterns, Nights and weekends", "outcomesObjectives" : "Positively influence customer satisfaction", "qualificationsBasic" : "Bachelor's degree or equivalent, 3+ years process improvement initiatives, 1+ years cross functional experience, Advanced Microsoft Excel, Intermediate SQL", "qualificationsPreferred" : "Lean or Six Sigma experience, Experience with data analysis tools", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "An exciting new role has become available for a Operational Excellence Manager to join the ACES (Amazon Customer Excellence Systems) team. Reporting to the Regional ACES Manager, you will drive process excellence within our Amazon Last Mile Delivery business. You will contribute to the optimisation of our Delivery Station operations, providing teams with knowledge and tools to improve performance. This is a highly collaborative role where you will work to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. You will creating effective communication plans to provide visibility to all impacted teams to enable overall process alignment. Please note this role will be based in a delivery station (Sydney, NSW) and will own transport to the delivery station and it will require travel within Australia. You will need to be comfortable working across non-traditional shift patterns which include nights and weekends. You will have experience in a similar role in Continuous Improvement. Your ability to influence through change, while using data to drive decisions, will ensure your success in this role. Key job responsibilities As firsthand contact for station management regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing. You are in charge of monitoring the logistics and delivery success through set in station and on road performance indicators. You will set up actions plans and execute them to drive current performance to benchmark rates. In this position, you are a key driver for successful order execution thus positively influence our customer satisfaction. - Contribute to audit initiatives and support results-driven action planning - Contribute to deployment of Process Standard implementations and upgrades within the delivery station partnering with station management and several stakeholders - Support development and continuous piloting of process improvements and ongoing benchmarking initiatives - Ensure station management is understanding benchmark rates and is trained in technical configurations to drive accurate reporting and productivity boosts - During peak time, you will have the responsibility for the day to day management of a Delivery Station, providing leadership to Operations Supervisors, Operations Assistants and Delivery Service Providers, managing external agency relationships and performance. Basic Qualifications: - Bachelor's degree or equivalent - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - 1+ years of working cross functionally with tech and non-tech teams experience - Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. - Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc. Preferred Qualifications: - Experience with Lean or Six Sigma analytical techniques - Experience with tools/systems to analyze data including Excel, Access, SQL or other data management systems Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Operational Excellence Manager at Amazon Commercial Services Pty Ltd. Skills: Process improvement, Operational metrics, Continuous improvement, Stakeholder management. Drive process excellence. 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"data", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics" }, { "id" : "6a2a3f5174d8ee00a05c21d8", "title" : "Failure Resolution Process Specialist", "company" : "Scout Motors", "salary" : { "min" : 95000.0, "max" : 120000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Columbia, South Carolina, United States", "locations" : [ "Columbia", "South Carolina", "United States" ], "timestamp" : "2026-06-11T07:55:52.957", "fingerprint" : "8047ca91a8daa8f14d7b85c7f592165be9d4150ae10bb7a05d1ad828dd9d5d35", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/scoutmotors/jobs/5158418007", "externalId" : "5158418007", "structuredLocations" : [ { "city" : "Blythewood", "state" : "South Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.2143159,-80.9739770" } ], "locationText" : "Blythewood, South Carolina, United States", "technicalSkills" : "Microsoft Office Suite, Quality management software", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Automotive production", "Quality control", "General assembly", "Production efficiency", "Process data analysis", "Root cause analysis", "Process improvement design", "Paint application techniques", "Process monitoring", "Production efficiency", "Production consistency", "Production quality", "Process optimization", "Process standards adherence", "Technical support", "Process-related challenges", "Material specifications", "Process specifications", "Warranty remarks resolution", "Process changes documentation", "Experiment documentation", "Troubleshooting documentation", "Process performance reporting", "Process improvement reporting", "Corrective action reporting", "Process documentation compliance", "Regulatory standards compliance", "Process improvement training", "Troubleshooting technique training", "Best practices training", "Defect detection", "Defect containment", "Plant waste minimization", "Production standard understanding", "Costumer oriented skills", "Attention to detail", "Commitment to quality" ], "hardSkillsList" : [ "Problem solving", "Root cause analysis", "Process improvement", "Data analysis", "Troubleshooting", "Quality standards maintenance", "Product specifications adherence", "Factory indicators achievement", "Customer satisfaction achievement", "Issue elimination", "Corrective action implementation", "Process deviation resolution", "Paint application optimization", "Process variable monitoring", "Trend identification", "Process optimization opportunities", "Specification definition", "Process standards adherence", "Smooth operations assurance", "Process-related challenge troubleshooting", "Technical issue resolution", "Material specification adherence", "Process specification adherence", "Warranty remark resolution", "Record maintenance", "Report preparation", "Documentation compliance", "Training delivery", "Best practice sharing", "Defect detection support", "Defect containment support", "Production standard derivation", "Process effect derivation", "Equipment effect derivation", "Product effect derivation" ], "hardSkills" : [ { "name" : "Problem solving", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Process improvement", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Quality standards maintenance", "level" : "intermediate" }, { "name" : "Product specifications adherence", "level" : "intermediate" }, { "name" : "Factory indicators achievement", "level" : "intermediate" }, { "name" : "Customer satisfaction achievement", "level" : "intermediate" }, { "name" : "Issue elimination", "level" : "intermediate" }, { "name" : "Corrective action implementation", "level" : "intermediate" }, { "name" : "Process deviation resolution", "level" : "intermediate" }, { "name" : "Paint application optimization", "level" : "intermediate" }, { "name" : "Process variable monitoring", "level" : "intermediate" }, { "name" : "Trend identification", "level" : "intermediate" }, { "name" : "Process optimization opportunities", "level" : "intermediate" }, { "name" : "Specification definition", "level" : "intermediate" }, { "name" : "Process standards adherence", "level" : "intermediate" }, { "name" : "Smooth operations assurance", "level" : "intermediate" }, { "name" : "Process-related challenge troubleshooting", "level" : "intermediate" }, { "name" : "Technical issue resolution", "level" : "intermediate" }, { "name" : "Material specification adherence", "level" : "intermediate" }, { "name" : "Process specification adherence", "level" : "intermediate" }, { "name" : "Warranty remark resolution", "level" : "intermediate" }, { "name" : "Record maintenance", "level" : "intermediate" }, { "name" : "Report preparation", "level" : "intermediate" }, { "name" : "Documentation compliance", "level" : "intermediate" }, { "name" : "Training delivery", "level" : "intermediate" }, { "name" : "Best practice sharing", "level" : "intermediate" }, { "name" : "Defect detection support", "level" : "intermediate" }, { "name" : "Defect containment support", "level" : "intermediate" }, { "name" : "Production standard derivation", "level" : "intermediate" }, { "name" : "Process effect derivation", "level" : "intermediate" }, { "name" : "Equipment effect derivation", "level" : "intermediate" }, { "name" : "Product effect derivation", "level" : "intermediate" } ], "majorSkills" : "Failure Resolution Process, Manufacturing process analysis, Quality control, Process improvement", "majorSkillsList" : [ "Failure Resolution Process", "Manufacturing process analysis", "Quality control", "Process improvement" ], "coreResponsibilities" : "Identify manufacturing process problems, Solve manufacturing process problems, Ensure high-quality standards, Optimize production efficiency, Analyze process data, Troubleshoot process issues, Perform root cause analysis, Design process improvements, Collaborate with Quality teams, Collaborate with Production teams, Maintain consistent quality, Meet product specifications, Lead rapid response to quality concerns, Analyze quality deviations, Determine solution elimination of faults, Ensure quality standards of product, Ensure factory indicators, Ensure customer satisfaction, Utilize structured problem-solving methodologies, Identify root causes, Implement corrective actions, Collaborate with cross-functional teams, Drive timely issue resolution, Drive sustainable issue resolution, Identify process constraints, Troubleshoot manufacturing constraints, Develop corrective actions, Implement corrective actions, Optimize paint application techniques, Monitor key process variables, Collect production efficiency data, Collect production consistency data, Collect production quality data, Identify trends in process data, Identify root causes of issues, Identify opportunities for process optimization, Track effectiveness of process improvements, Define specifications with R&D, Define specifications with Production, Define specifications with Quality, Ensure adherence to process standards, Provide technical support to production teams, Ensure smooth operations, Troubleshoot process-related challenges, Coordinate with suppliers, Address technical issues with suppliers, Ensure materials meet specifications, Ensure process meets specifications, Coordinate with Warranty team, Drive resolution for Warranty remarks, Maintain accurate records of process changes, Maintain accurate records of experiments, Maintain accurate records of troubleshooting activities, Prepare reports on process performance, Prepare reports on process improvements, Prepare reports on corrective actions, Ensure process documentation complies with standards, Train Production teams on improvements, Train Quality teams on improvements, Train Production teams on techniques, Train Quality teams on techniques, Train Production teams on best practices, Train Quality teams on best practices, Provide process improvements, Continuously improve production efficiency, Support production team in design, Support production team in deploy layered quality gate, Develop procedures to minimize plant waste, Implement procedures to minimize plant waste", "teamCollaboration" : "Cross-functional teams; Quality and Production teams; Engineering, Launch, Production, Maintenance, Suppliers; R&D, Production, and Quality Teams; Production and Quality teams", "domainKnowledge" : "Automotive production; Quality control concepts; General assembly product; General assembly processes; VDA standards; Electrical systems; Mechanical assembly techniques; Production standards; Manufacturing process", "domainList" : [ "automotive-production", "quality-control-concepts", "general-assembly-product", "general-assembly-processes", "vda-standards", "electrical-systems", "mechanical-assembly-techniques", "production-standards", "manufacturing-process" ], "domainSpecificKnowledge" : [ "Automotive production", "Quality control concepts", "General assembly product", "General assembly processes", "VDA standards", "Electrical systems", "Mechanical assembly techniques", "Production standards", "Manufacturing process" ], "toolProficiency" : [ "Microsoft Office Suite", "Quality management software" ], "documentationSkills" : "Process documentation; Reporting", "problemSolvingSkills" : "Problem Solving; Issue Resolution; Root Cause Analysis; Troubleshooting; Process Improvement", "specialRequirements" : "International travel, Domestic travel, 10-40% travel, Passport Required, 4-5 days per week in office", "outcomesObjectives" : "Ensure high-quality standards; Optimize production efficiency; Maintain consistent quality; Meet product specifications; Ensure factory indicators; Ensure customer satisfaction; Drive timely issue resolution; Drive sustainable issue resolution; Optimize paint application techniques; Continuously improve production efficiency; Minimize plant waste", "qualificationsBasic" : "5-7+ years professional experience, Experience with general assembly product, Experience with general assembly processes, Proven experience with VDA standards", "qualificationsPreferred" : "Bachelor's degree in automotive technology, Bachelor's degree in Quality, Bachelor's degree in a related technical field, Experience with electrical systems, Experience with mechanical assembly techniques", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again. But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range. At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion. Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now! What you’ll do The Failure Resolution Process (FRP) Specialist is responsible for identifying and solving problems related to the manufacturing process, ensuring high-quality standards, and optimizing production efficiency. This role involves analyzing process data, troubleshooting issues, performing root cause analysis, designing process improvements, and collaborating with the Quality and Production teams to maintain consistent quality and meet product specifications. Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following: Problem Solving & Issue Resolution: Lead rapid response to quality concerns on the production floor. Analyze quality deviations from quality standards within General Assembly to determine the solution elimination of faults to ensure the quality standards of the product and through it the factory indicators and customer satisfaction. Utilize structured problem-solving methodologies such as 8D, 5-Why, Fishbone, Kaizen, and Red X to identify root causes and implement corrective actions Collaborate with cross-functional teams (Engineering, Launch, Production, Maintenance, Suppliers, etc.) to drive timely and sustainable issue resolution. Process Improvement & Problem Solving: Identify and troubleshoot issues for process and manufacturing constraints. Develop and implement corrective actions to resolve process deviations and optimize paint application techniques. Collaborate with the Quality team to ensure that quality standards are maintained throughout the production process. Process Monitoring & Data Analysis: Monitor key process variables and collect data related to Production efficiency, consistency, and quality. Analyze process data to identify trends, root causes of issues, and opportunities for process optimization. Work with the Quality Control team to track the effectiveness of process improvements. Collaboration with Cross-Functional Teams: Collaborate with R&D, Production, and Quality Teams to define specifications and ensure adherence to process standards. Provide technical support to production teams to ensure smooth operations and troubleshooting of process-related challenges. Coordinate with suppliers to address technical issues related to ensure that materials/process meet specifications. Coordinate with Warranty team to drive resolution for Warranty remarks. Documentation & Reporting: Maintain accurate records of process changes, experiments, and troubleshooting activities. Prepare reports on process performance, improvements, and any corrective actions taken. Ensure that all process documentation complies with company and regulatory standards. Training & Knowledge Sharing: Train Production and Quality teams on new process improvements, troubleshooting techniques, and best practices. Provide process improvements to continuously improve overall production efficiency. Support production team in the design and deploy layered quality gate systems to detect and contain defects at the source. Safety & Compliance: Develop and implement procedures to minimize plant waste Location & Travel Expectations: This role will be based out of the Scout Motors location in Blythewood, South Carolina This role requires 4-5 days per week in the office, with regular in-person meetings and events. Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time. Any Additional Travel Requirements: International, Domestic, 10-40% of the time, Passport Required What you’ll bring We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: Experience: 5-7+ years of professional experience in automotive production and quality control concepts or a related field, including hands-on experience with general assembly product and processes. Proven experience with VDA standards is essential. Education:Bachelor’s degree in automotive technology, Quality, or a related technical field preferred. Skills: Desired experience on launching Greenfield or Brownfield plant. In-depth knowledge of automotive processes, products, and materials, including familiarity with assembly tools, equipment, and best practices in the general assembly processes. Strong understanding of VDA standards and their application in the automotive industry. Strong understanding of process auditing techniques and methodologies. Excellent writing skills for developing clear and comprehensive quality standards and procedures. Strong problem-solving and analytical skills. Attention to detail and organizational skills. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Strong self-responsibility, planning, and organizational skills, able to perform multi-tasks within set time frames, and Strong time management and organizational skills. Hands-on experience with electrical systems and mechanical assembly techniques. Proficiency in Microsoft Office Suite and quality management software. Production standard understanding and derivation of the effects on processes, equipment and product. Skills in web-based applications Costumer orientated skills, as well as attention to detail and commitment to quality. What you'll gain The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights: Competitive insurance including: Medical, dental, vision and income protection plans 401(k) program with: An employer match and immediate vesting Generous Paid Time Off including: 20 days planned PTO, as accrued 40 hours of unplanned PTO and 14 company or floating holidays, annually Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave Pay Transparency This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent. Initial Base Salary Range: $95,000.00 - $120,000.00 Internal Leveling Code: IC9 Notice to applicants: To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older. Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. Residing in New York City: This role is not eligible for remote work in New York City. Equal Opportunity Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.", "summaryDescription" : "Failure Resolution Process Specialist at Scout Motors. Skills: Failure Resolution Process, Manufacturing process analysis, Quality control, Process improvement. Identify manufacturing process problems. Solve manufacturing process problems", "postedDate" : "2026-06-11T07:10:41.513", "createdAt" : "2026-06-11T07:10:41.513", "lastUpdated" : "2026-06-11T07:55:52.957", "ingestTimestamp" : "2026-06-11T07:10:41.513", "mongoId" : "6a2a3f5174d8ee00a05c21d8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 120000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Problem solving", "Root cause analysis", "Process improvement", "Data analysis", "Troubleshooting", "Quality standards maintenance", "Product specifications adherence", "Factory indicators achievement", "Customer satisfaction achievement", "Issue elimination", "Corrective action implementation", "Process deviation resolution", "Paint application optimization", "Process variable monitoring", "Trend identification", "Process optimization opportunities", "Specification definition", "Process standards adherence", "Smooth operations assurance", "Process-related 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"production-quality", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c6ddb74d8ee00a0920268", "title" : "Operational Risk Manager", "company" : "Wise", "industry" : "Financial Services", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Operational Risk Manager in London, UK, adjusted for manager seniority and FinTech industry." }, "location" : "London, United Kingdom", "locations" : [ "London", "United Kingdom" ], "timestamp" : "2026-06-15T03:01:58.261", "fingerprint" : "b916d0b2346ad0c2043aed233a79d0ae0f2691b42b6b1f8ef679caf8bf5059ed", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Wise/744000131917295-operational-risk-manager", "externalId" : "744000131917295", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : 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"Influence" } ], "majorSkills" : "Operational risk management, Risk framework implementation, Risk culture embedding", "majorSkillsList" : [ "Operational risk management", "Risk framework implementation", "Risk culture embedding" ], "coreResponsibilities" : "Support rolling out operational risk framework, Embed risk and control assessment process, Manage risk incident and issues, Provide risk support to first line teams, Assess operational risks, Embed good risk practices, Find solutions to problems, Identify risks, Recommend controls, Manage risk incidents, Support development of risk policies, Support implementation of risk policies, Support development of risk procedures, Support implementation of risk procedures, Support development of key risk indicators, Support implementation of key risk indicators, Support development of risk appetite statements, Support implementation of risk appetite statements, Conduct in-depth reviews, Present data-led insights, Promote risk culture, Embed risk culture, Make risk meaningful, Make risk relevant", "teamCollaboration" : "Strategic partner to first line; Partner with Analytics team; Partner with first line teams", "domainKnowledge" : "Payment services; Operational controls; Global Operational Resilience standards; Global regulatory drivers", "domainList" : [ "payment-services", "operational-controls", "global-operational-resilience-standards", "global-regulatory-drivers" ], "domainSpecificKnowledge" : [ "Payment services", "Operational controls", "Global Operational Resilience standards", "Global regulatory drivers" ], "communicationSkills" : "Presenting data-led insights", "innovationCreativity" : "Finding new and innovative ways to do things; Creative Problem Solving", "problemSolvingSkills" : "Data-driven problem solving; Creative Problem Solving", "qualificationsBasic" : "Sector expertise in Fintech or Banking, Deep understanding of payment services, Deep understanding of operational controls, Deep understanding of global Operational Resilience standards, Experience supporting risk assessments, Experience supporting operational risk event capture and analysis, Experience finding new and innovative ways to do things, Highly confident in data-driven problem solving, Adeptness at understanding technology and security risks, Familiarity with global regulatory drivers", "qualificationsPreferred" : "Specialise in one or more subdomains of operational/non-financial risk, Adaptable in managing operational risk broadly", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about [our mission](https://wise.jobs/our-mission) and [what we offer](https://wise.jobs/what-we-offer). We're looking for an Operational Risk Manager to support and contribute to the build, implementation and day-to-day management of our operational risk framework including disciplines such as risk incident management, risk and control assessments and scenarios, key risk indicators and monitoring activities. You will be a strategic partner to our first line (operations, product and engineering teams), ensuring we grow in control while maintaining our agile culture. You’ll contribute to the mission by: * Supporting Wisers in rolling out and embedding core elements of the risk management framework * Data-Driven Oversight: Supporting Wisers in embedding core risk management across myriad operational risks facing Wise including operational resilience, third-party risk, people risk, and more * Metrics and KRIs : Partnering with our Analytics team to design innovative risk indicators (KRIs) and metrics that proactively identify operational control failures * Regulatory awareness and operationalisation: Interpreting relevant global regulatory landscapes to ensure our internal controls are designed to address these What you’ll be doing: * Support in rolling out a best-in-class operational risk framework, including embedding of the risk and control assessment process, risk incident and issues management * Partnering with ‘first line’ teams to provide risk support in the assessment of operational risks, including in the development of new products and features by embedding good risk practices and finding solutions to problems, identifying risks and recommending controls * Playing a lead role in managing risk incidents, ensuring we move from \"event\" to \"control improvement\" in a seamless feedback loop * Supporting the development and implementation of risk policies, procedures, key risk indicators, and risk appetite statements * Conducting in-depth reviews and presenting data-led insights to the Operational Risk Committee, focusing on predictive trends rather than just lagging indicators * Promoting and helping embed a strong risk culture, making risk meaningful and relevant to everyone at Wise What you’ll bring: * Sector expertise: Proven experience in Fintech or Banking with a deep understanding of payment services, operational controls, and global Operational Resilience standards * Domain expertise: You specialise in one or more subdomains of operational/non-financial risk but you are adaptable in managing operational risk both broadly across multiple risk domains * Risk fundamentals and innovation: Experience supporting risk assessments and/or operational risk event capture and analysis and finding new and innovative ways to do things * Data Fluency: You are highly confident in data-driven problem solving and can draw actionable insights from complex datasets * Technical Curiosity: While you don't need to be a coder, and technology risk is a separate team, an adeptness at understanding technology and security risks is essential in our tech-led environment * Regulatory Acumen: Strong familiarity with the global regulatory drivers (FCA, PRA, etc.) that shape operational risk frameworks * Creative Problem Solving: The ability to think beyond established procedures to find innovative ways to manage risk without adding friction * Influence: You are a credible stakeholder who can provide both support and robust challenge to senior leaders ## Additional Information For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit [Wise.Jobs](https://www.wise.jobs/). Keep up to date with life at Wise by following us on [LinkedIn](https://www.linkedin.com/company/1769571/) and [Instagram](https://www.instagram.com/wisecareers/).", "summaryDescription" : "Operational Risk Manager at Wise. Skills: Operational risk management, Risk framework implementation, Risk culture embedding. Support rolling out operational risk framework. Embed risk and control assessment process", "postedDate" : "2026-06-12T14:32:12.000", "createdAt" : "2026-06-13T13:11:38.692", "lastUpdated" : "2026-06-15T03:01:58.261", "ingestTimestamp" : "2026-06-13T13:11:38.692", "mongoId" : "6a2c6ddb74d8ee00a0920268", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Risk assessment", "Operational risk analysis", "Data-driven problem solving", "Data analysis", "Creative Problem Solving", "Influence", "Operational risk management", "Risk framework implementation", "Risk culture embedding", "Risk management framework", "Risk incident management", "Key risk indicators", "Monitoring activities", "Operational resilience", "Third-party risk", "People risk", "Risk policies", "Risk appetite statements", "Payment services", "Operational controls", "Global Operational Resilience standards", "Global regulatory drivers" ], "skillCount" : 22, "jobCategory" : "other", "jobSubcategory" : "analyst", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2b1c8f74d8ee00a0775ea6", "title" : "Legal Adviser", "company" : "Office for Students", "industry" : "Higher Education", "salary" : { "min" : 56209.0, "max" : 58820.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "London", "locations" : [ "London", "United Kingdom" ], "timestamp" : "2026-06-14T23:21:19.486", "fingerprint" : "3976c4047836fac8b7c09fc4292608b39b724574524346e933d260d8505f6de9", "source" : "workday", "language" : "en", "applyUrl" : "https://ofs.wd3.myworkdayjobs.com/External_Career_Site/job/London/Legal-Adviser_R0001539", "externalId" : "R0001539", "industryFunction" : { }, "locationPoint" : "36.47606,-119.44318", "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.5074456,-0.1277653" }, { "city" : "Bristol", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.4538022,-2.5972985" } ], "locationText" : "London, United Kingdom; Bristol, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Legal advice", "Regulatory oversight", "Risk management", "Legal analysis", "Compliance oversight", "Policy development", "Decision making", "Statutory duties", "Delegation of functions", "Consumer protection", "Information gathering", "Enforcement powers", "Registration conditions", "External legal support", "Internal guidance", "Stakeholder management", "Legal function operation" ], "hardSkillsList" : [ "Public law", "Charity law", "Human rights law", "Data protection", "Information law", "Defamation law", "Litigation management", "Judicial review", "Statutory appeals", "Regulatory investigations", "Dawn raid powers", "Consumer protection law", "Information gathering powers", "Enforcement powers", "GDPR", "Equalities legislation" ], "softSkillsList" : [ "Influencing", "Negotiation", "Clarity", "Honesty", "Enthusiasm", "Trust building", "Open-mindedness", "Impartiality", "Sensitivity" ], "hardSkills" : [ { "name" : "Public law", "level" : "intermediate" }, { "name" : "Charity law", "level" : "intermediate" }, { "name" : "Human rights law", "level" : "intermediate" }, { "name" : "Data protection", "level" : "intermediate" }, { "name" : "Information law", "level" : "intermediate" }, { "name" : "Defamation law", "level" : "intermediate" }, { "name" : "Litigation management", "level" : "intermediate" }, { "name" : "Judicial review", "level" : "intermediate" }, { "name" : "Statutory appeals", "level" : "intermediate" }, { "name" : "Regulatory investigations", "level" : "intermediate" }, { "name" : "Dawn raid powers", "level" : "intermediate" }, { "name" : "Consumer protection law", "level" : "intermediate" }, { "name" : "Information gathering powers", "level" : "intermediate" }, { "name" : "Enforcement powers", "level" : "intermediate" }, { "name" : "GDPR", "level" : "intermediate" }, { "name" : "Equalities legislation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Influencing" }, { "name" : "Negotiation" }, { "name" : "Clarity" }, { "name" : "Honesty" }, { "name" : "Enthusiasm" }, { "name" : "Trust building" }, { "name" : "Open-mindedness" }, { "name" : "Impartiality" }, { "name" : "Sensitivity" } ], "majorSkills" : "Public law, Regulatory law, Legal advice, Compliance", "majorSkillsList" : [ "Public law", "Regulatory law", "Legal advice", "Compliance" ], "coreResponsibilities" : "Lead on legal advice provision, Provide legal support, Advise on higher education law, Advise on public law, Advise on consumer protection law, Advise on charity law, Advise on human rights law, Advise on data protection law, Advise on information law, Advise on legislation, Advise on GDPR, Advise on Freedom of Information Act, Advise on public law principles, Advise on statutory duties, Advise on delegation of functions, Advise on equalities legislation, Advise on defamation law, Manage litigation conduct, Manage judicial review proceedings, Manage statutory appeals, Manage regulatory investigations, Manage dawn raid powers, Advise on enforcement powers, Advise on information gathering powers, Advise on regulatory framework, Advise on registration conditions, Support Legal Senior Leadership Team, Support senior lawyers, Operate legal function, Commission external legal support, Negotiate fees with providers, Ensure value for money, Lead production of internal guidance, Organise legal team training, Manage external stakeholders, Manage internal stakeholders, Develop understanding of leadership objectives, Develop understanding of leadership concerns, Develop understanding of leadership aspirations, Engage with internal stakeholders, Engage with external stakeholders, Develop productive relationships, Develop expert knowledge of Act, Establish knowledge of OfS operations", "teamCollaboration" : "Internal legal colleagues; Policy colleagues; External legal support; Legal Senior Leadership Team; Senior lawyers; Internal stakeholders; Key internal stakeholders; Heads of teams; Policy leads", "domainKnowledge" : "Higher education law; Public law; Regulatory law; Charity law; Human rights law; Data protection law; Information law; Consumer protection law; GDPR; Equalities legislation", "domainList" : [ "higher-education-law", "public-law", "regulatory-law", "charity-law", "human-rights-law", "data-protection-law", "information-law", "consumer-protection-law", "gdpr", "equalities-legislation" ], "domainSpecificKnowledge" : [ "Higher education law", "Public law", "Regulatory law", "Charity law", "Human rights law", "Data protection law", "Information law", "Consumer protection law", "GDPR", "Equalities legislation" ], "communicationSkills" : "Written communication; Spoken communication; Presentation skills; Influencing; Negotiation; Clarity; Honesty; Enthusiasm; Persuasive manner", "documentationSkills" : "Internal guidance documents", "continuousLearning" : "Professional CPD requirements", "problemSolvingSkills" : "Making effective decisions; Weigh up information; Identify advantages; Identify disadvantages; Identify risks; Identify impacts; Use sound judgment", "qualificationsBasic" : "Qualified solicitor or barrister, Transferable regulatory experience, Transferable public law experience, Experience in litigation cases, Experience interpreting regulatory rules, Experience applying sector-specific legislation, Experience in regulatory investigation, Experience in regulatory enforcement", "qualificationsPreferred" : "Interest in public law, Interest in regulatory issues, Flexible approach, Creative approach", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Legal Adviser **London or Bristol** **£56,209 - £58,820 + £5,000 allowance (and London weighting of £3,566 where appropriate) plus generous Civil Service defined benefit pension ** **Develop your legal expertise in an organisation that’s shaping policy and regulation** **The challenge** Make a real difference to the lives of students by bringing your legal skills to the Office for Students (OfS). As the independent regulator of higher education in England, we ensure the best experience and the best value – for students, for taxpayers, for the economy and for the public good. This is an opportunity to grow your legal expertise by working across our diverse and rapidly evolving organisation on a wide range of regulatory and corporate issues. **The role** You’ll lead on provision of legal advice and support for a broad range of legal matters. As well as advising on precedent-setting matters of higher education and public law, you can expect a varied and evolving caseload, where you will advise on matters of consumer protection, charity law, human rights, data protection and information law. Expect to work collaboratively with internal legal and policy colleagues, as well as external legal support. **Responsibilities may include:** Acting on a wide range of legal matters running in parallel – providing advice and support on the following legal areas and topics: * Legislation applying to the higher education sector including the Higher Education and Research Act 2017 * Data protection and information law, including legislation implementing the GDPR and the Freedom of information Act 2000 * Legal topics relevant to decision making and supporting processes, such as public law principles, statutory duties and considerations, the delegation of functions and equalities legislation * Human rights law * Charity law * The law relating to defamation * Managing the conduct of litigation activities, such as judicial review proceedings, statutory appeals and regulatory investigations (including the use of dawn raid powers) * Consumer protection law * The use of the OfS’s enforcement and information gathering powers * The regulatory framework and registration conditions that apply to higher education providers. Supporting the Legal Senior Leadership Team and other senior lawyers in operating the legal function within the OfS * Commissioning external legal support (including Counsel) * Fees are negotiated with external legal and other support service providers and Barristers’ clerks in order to ensure value for money * Lead on the production of internal guidance documents on key legal and regulatory issues to a high standard * Training for the legal team is organised in line with professional CPD requirements External and internal stakeholder management * Working closely with the Legal Senior Leadership Team and senior lawyers in the team to deliver the objectives of the OfS * An understanding of senior leadership team objectives, concerns and aspirations is developed * Engaging with internal and external stakeholders, including by building on proven experience of developing and maintaining productive relationships with key internal stakeholders, e.g. heads of teams, policy leads Knowledge development * An expert knowledge and understanding of the Higher Education and Research Act 2017 is developed * A thorough knowledge and understanding of the work and operations of the OfS is established **About you** This role would suit a qualified solicitor or barrister with a strong interest in public law and regulatory issues, and a flexible, creative approach. Excellent written and spoken communication and presentation skills are essential, including the ability to influence and negotiate. While your legal career to date may have been in a different sector, you will have directly transferable regulatory and/or public law experience. We offer a supportive environment that enables you to get up to speed, but you will need experience in at least two of the following areas: * Working on litigation cases involving judicial review and/or regulatory appeals; * The interpretation of regulatory rules such as licence conditions * The interpretation and application of sector-specific legislation which relates to a regulatory body * Investigation and enforcement in a regulatory context For the purposes of recruitment to the role, we are measuring the following core competencies: **Making effective decisions** **Level 3: Managing and influencing complex team or project relationships** * I empower colleagues to make effective decisions. * I recognise my own biases and assumptions and manage them to make better decisions. * I actively weigh up information from a range of sources, identifying advantages, disadvantages, risks and impacts to make decisions that take account of the wider organisational, political and regulatory context. * I encourage innovative suggestions and challenge from others, to support informed decision making. * I use sound judgment in drawing on legal advice and public consultation approaches, wherever necessary and appropriate. **Delivering at pace** **Level 2: Managing and influencing others** * I promote the importance of following the appropriate procedures to ensure results are achieved on time and are of the right quality. * I regularly monitor my own and my team’s progress against milestones, ensuring individual needs are considered when setting tasks. * I act promptly to reassess workloads and priorities when there are conflicting demands to be resolved. * I show a positive approach to keeping the team’s efforts focused on top priorities. **Communicating and influencing** **Level 3: Managing and influencing complex team or project relationships** * I actively deploy different methods for influencing others, including making the most of digital resources to respond to different learning styles. * I act as a role model to others by communicating with clarity, honesty, and enthusiasm to build trust. * I am open-minded and impartial in discussion so I can adjust my arguments to respect the diverse interests and opinions of others. * I deliver difficult messages with clarity and sensitivity. * I can articulate arguments and reasons in a clear and persuasive manner. **Collaborating and partnering** **Level 2: Managing and influencing others:** * I seek information, resources, and support as appropriate from others across the OfS, to help achieve results. * I invest time to develop an OfS common focus and team spirit where colleagues feel valued and respect one another. * I take responsibility for creating an OfS working environment that encourages collaboration, diversity, and inclusion. * I actively seek and consider input of people from diverse backgrounds and perspectives. **Application process** There are 4 online application questions to complete, alongside providing a summary of your career to date, which will allow you to demonstrate your relevant experience. For those who progress to interview, the process will include discussing a case study, sent shortly ahead of the interview on the day itself. **Reasonable adjustments** We are committed to ensuring our recruitment process is accessible to everyone. If you require any reasonable adjustments to support you through the application stage, please contact us at recruitmentteam@officeforstudents.org.uk and we will be happy to help. **Working for us** The OfS regulates the higher education sector on behalf of all students. We value diversity and the wealth of perspectives, experience and ideas that it brings to our work, and we strive to embed equality of opportunity in everything we do. We recruit based on fair and open competition and welcome applications from candidates regardless of age, disability, race and ethnicity, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex and sexual orientation. Flexibility is important to the OfS, as we recognise that it can enable people to work more effectively. A set of organisation-wide principles shape our approach to flexible and hybrid working, which our teams then use as guidance on how they deliver their business goals. This would usually mean working from the office for two or three days in a typical week. To attract the widest possible field of qualified applicants, flexible working, for example job share and part time working apply to this role. Closing date for applications: **Monday 6 July 2026 at noon** Interviews: From week commencing **Monday 13 July 2026** For information: the OfS does not hold a UK Visa & Immigration (UKVI) Skilled Worker Sponsor Licence.", "summaryDescription" : "Legal Adviser at Office for Students. Skills: Public law, Regulatory law, Legal advice, Compliance. Lead on legal advice provision. Provide legal support", "postedDate" : "2026-06-12T05:05:25.830", "createdAt" : "2026-06-12T05:05:25.628", "lastUpdated" : "2026-06-14T23:21:19.486", "ingestTimestamp" : "2026-06-12T05:05:25.628", "mongoId" : "6a2b1c8f74d8ee00a0775ea6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://ofs.wd3.myworkdayjobs.com/External_Career_Site/job/London/Legal-Adviser_R0001539", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Public law", "Charity law", "Human rights law", "Data protection", "Information law", "Defamation law", "Litigation management", "Judicial review", "Statutory appeals", "Regulatory investigations", "Dawn raid powers", "Consumer protection law", "Information gathering powers", "Enforcement powers", "GDPR", "Equalities legislation", "Influencing", "Negotiation", "Clarity", "Honesty", "Enthusiasm", "Trust building", "Open-mindedness", "Impartiality", "Sensitivity", "Regulatory law", "Legal advice", "Compliance", "Regulatory oversight", "Risk management", "Legal analysis", "Compliance oversight", "Policy development", "Decision making", "Statutory duties", "Delegation of functions", "Consumer protection", "Information gathering", "Registration conditions", "External legal support", "Internal guidance", "Stakeholder management", "Legal function operation", "Higher education law", "Data protection law" ], "skillCount" : 45, "jobCategory" : "legal", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Higher Education" }, { "id" : "6a2cdee474d8ee00a0a5975f", "title" : "Operational Excellence Advisor", "company" : "ProSidian Consulting, LLC", "industry" : "Management Consulting", "salary" : { "min" : 135000.0, "max" : 185000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Operational Excellence Advisor in Washington, United States, adjusted for the consulting industry and company size." }, "location" : "Washington, DC, United States", "locations" : [ "Washington", "DC", "United States" ], "timestamp" : "2026-06-15T13:23:51.759", "fingerprint" : "2349fd4cd064296636e4976b1c15bac6bb679848921ffabb5af2e9c4fff23782", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/prosidianconsulting/744000131739229-operational-excellence-advisor", "externalId" : "744000131739229", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "38.8950982,-77.0363849" }, { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Washington, District of Columbia, United States; United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Risk Management", "Business Process", "IT Effectiveness", "Engineering", "Environmental", "Sustainability", "Human Capital", "Performance improvement assessment", "Operating model review", "Credit evaluation", "Lifecycle monitoring" ], "hardSkillsList" : [ "Lifecycle Performance Support" ], "hardSkills" : [ { "name" : "Lifecycle Performance Support", "level" : "intermediate" } ], "majorSkills" : "Operational Excellence, Risk Management", "majorSkillsList" : [ "Operational Excellence", "Risk Management" ], "coreResponsibilities" : "Provide services and support, Deliver bankable advisory services, Convert findings into outputs, Support operating model review, Support performance improvement opportunities, Support continuous improvement controls", "teamCollaboration" : "Management and Financial Consulting teams; Acquisition and Grants Management Support teams; Business Program and Project Management teams; Independent Engineering Advisory Services teams; Energy Dominance Financing teams; Technical Due Diligence teams; Credit Evaluation teams; Lifecycle Monitoring teams", "domainKnowledge" : "Oil and Gas Operations; Energy Infrastructure Projects; US Department of Energy; Loan Programs Office (LPO); Energy Dominance Financing (EDF); Risk Management Solutions; Commercial findings; Operating findings; Compliance findings; Construction findings; Discipline-specific engineering", "domainList" : [ "oil-and-gas-operations", "energy-infrastructure-projects", "us-department-of-energy", "loan-programs-office-lpo", "energy-dominance-financing-edf", "risk-management-solutions", "commercial-findings", "operating-findings", "compliance-findings", "construction-findings", "discipline-specific-engineering" ], "domainSpecificKnowledge" : [ "Oil and Gas Operations", "Energy Infrastructure Projects", "US Department of Energy", "Loan Programs Office (LPO)", "Energy Dominance Financing (EDF)", "Risk Management Solutions", "Commercial findings", "Operating findings", "Compliance findings", "Construction findings", "Discipline-specific engineering" ], "specialRequirements" : "Remote (within USA), On-site meetings expected, STD Background Chk, Security clearance necessary", "outcomesObjectives" : "Deliver lender-ready due diligence; Deliver lender-ready monitoring; Deliver lender-ready certification; Deliver lender-ready decision-support outputs", "qualificationsBasic" : "Senior Consultant II labor category, Energy Industry experience, Oil and Gas experience, Power and Utilities experience, Risk Management experience, Independent Engineering advisory services experience", "qualificationsPreferred" : "Functional area expertise ideal, Technical area expertise ideal", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "ProSidian is a Management and Operations Consulting Services firm that delivers value to clients through tailored solutions grounded in industry-leading practices. ProSidian provides enterprise services/solutions for Risk Management, Compliance, Business Process, IT Effectiveness, Engineering, Environmental, Sustainability, and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of global professionals to complete a wide range of engagements for public and private, defense and civilian government, and non-profit organizations. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. Learn More About ProSidian Consulting at www.ProSidian.com. ProSidian Seeks a Operational Excellence Advisor | Oil and Gas Operations Monitoring & Lifecycle Performance Support [DOE0051051] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Remote (within USA - W/ On-Site Meetings Expected) in The CONUS - Located In Washington, DC / Nationwide (Remote Project Support Across the United States) Area Clearance Designation(s): STD Background Chk Contract Contingent, generally located across the CONUS - Located In Washington, DC / Nationwide (Remote Project Support Across the United States) Across The District of Columbia / Nationwide (Remote Project Support Across the United States) - Independent Engineering Advisory Services are typically performed remotely and at project sites nationwide. Region supporting a a department within the US Department of Energy [The Loan Programs Office (LPO)] that provides attractive debt financing for high-impact, large-scale energy infrastructure projects in the United States. The Operational Excellence Advisor | Oil and Gas Operations Monitoring & Lifecycle Performance Support [DOE0051051] is aligned with GSA Labor Category: Senior Consultant. We seek Operational Excellence Advisor | Oil and Gas Operations Monitoring & Lifecycle Performance Support [DOE0051051] candidates with relevant Energy Industry (Oil, And Gas/Power, And Utilities) Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Energy Industry (Oil, And Gas/Power, And Utilities) Sector Clients such as DOE. JOB OVERVIEW Provide services and support as a Operational Excellence Advisor [Independent Engineering (IE) Advisory Services] aligned with the Oil and Gas Operations Monitoring & Lifecycle Performance Support Functional Area / Swim Lane / Category Discipline in the Energy Industry (Oil, And Gas/Power, And Utilities) Industry Sector focussing on RM | Risk Management Solutions for clients such as U.S. Department of Energy (DOE) | DOE Energy Dominance Financing (EDF) Program Generally Located In CONUS - Located In Washington, DC / Nationwide (Remote Project Support Across the United States) and across the District of Columbia / Nationwide (Remote Project Support Across the United States) - Independent Engineering Advisory Services are typically performed remotely and at project sites nationwide. Region (Of Country/World) Remote (within USA - W/ On-Site Meetings Expected). Serves as a Operational Excellence Advisor within the Oil and Gas Operations Monitoring & Lifecycle Performance Support swim lane, delivering bankable, technically defensible Independent Engineering advisory services by converting discipline-specific engineering, construction, compliance, operating, commercial, and risk findings into lender-ready due diligence, monitoring, certification, and decision-support outputs. Serve as a Operational Excellence Advisor - Oil and Gas Operations Monitoring & Lifecycle Performance Support Specialist (Labor Category: Senior Consultant II) to provide Oil and Gas Operations Monitoring & Lifecycle Performance Support Operations / Compliance as part of an as part of an Independent Engineering (IE) Advisory Services | Energy Dominance Financing (EDF) Advisory / Technical Due Diligence / Credit Evaluation / Lifecycle Monitoring Team that provides Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services. This includes activities that address and Performance improvement assessment: Supports operating model review, performance improvement opportunities, and continuous improvement controls. RESPONSIBILITIES AND DUTIES-Operational Excellence Advisor | Oil and Gas Operations Monitoring & Lifecycle Performance Support [DOE0051051] Provides Independent Engineering advisory support for Energy Dominance Financing (EDF) Program technical due diligence, credit evaluation, lifecycle monitoring, and assurance activities, with emphasis on operating discipline, process improvement, performance management, and continuous improvement. Reviews project documentation, evaluates technical and commercial interfaces, identifies risks and mitigations, validates assumptions, supports conditions precedent and disbursement readiness reviews where applicable, and prepares defensible work products including OE assessments, performance scorecards, improvement roadmaps, operating model reviews, and KPI governance. Coordinates with engineering, finance, legal, construction, operations, environmental, HSE, and project controls stakeholders to support timely lender and DOE decision-making. The role(s) are located in the District of Columbia / Nationwide (Remote Project Support Across the United States) - Independent Engineering Advisory Services are typically performed remotely and at project sites nationwide. Region, at or near CONUS - Located In Washington, DC / Nationwide (Remote Project Support Across the United States). Initially identified Work Site Address (Remote (within USA - W/ On-Site Meetings Expected): 1000 Independence Avenue SW, Washington, DC 20585 ## Qualifications Desired Qualifications For Operational Excellence Advisor | Oil and Gas Operations Monitoring & Lifecycle Performance Support [DOE0051051] Candidates: 10+ years of relevant engineering, construction, operations, compliance, risk, finance, or energy infrastructure advisory experience; demonstrated work on oil and gas, power, utilities, or large-scale infrastructure projects for owners, lenders, independent engineers, or federal clients. Education / Experience Requirements / Qualifications Bachelor's degree in engineering, environmental science, construction management, business, risk management, finance, or related field. Relevant certifications such as PMP, CQA, CIA, ISO Lead Auditor, CHMM, CSP, or PMI-RMP preferred. 10+ years of relevant engineering, construction, operations, compliance, risk, finance, or energy infrastructure advisory experience; demonstrated work on oil and gas, power, utilities, or large-scale infrastructure projects for owners, lenders, independent engineers, or federal clients. Skills Required Primarily focused on Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services initiatives and aligned with Program Support activities Oil and Gas Operations Monitoring & Lifecycle Performance Support Functional Area Activities. Independent engineering review; U.S. Department of Energy (DOE) Loan Programs Office (LPO) - Style documentation discipline; technical due diligence; risk assessment; operating discipline, process improvement, performance management, and continuous improvement; data room review; information request tracking; report writing; Excel-based analysis; stakeholder coordination; and clear presentation of findings for credit, construction, monitoring, and certification decisions. Competencies Required * Technical judgment; independence and objectivity; analytical rigor; attention to detail; defensible documentation; client service orientation; cross-functional collaboration; issue escalation; quality mindset; schedule discipline; and ability to translate technical evidence into actionable risk, compliance, and financing implications. Ancillary Details Of The Roles * Ancillary role detail: may participate in data room reviews, borrower/contractor interviews, site observations, monthly monitoring meetings, risk register updates, CP evidence reviews, draw package checks, issue closure tracking, and preparation of Independent Engineer reports for DOE, LPO, credit, and program governance stakeholders. * The DOE Energy Dominance Financing (EDF) Program represents DOE/LPO-supported financing and lifecycle oversight activities for large-scale U.S. energy infrastructure projects, requiring independent engineering, technical due diligence, credit evaluation, construction monitoring, operational performance assessment, and risk management services to support financing decisions and protect government lending interests throughout the project lifecycle. DOE financing activities that support U.S. energy infrastructure, energy security, domestic production, and strategic energy investments. The financing authority itself would typically be administered through the DOE Loan Programs Office (LPO). * The Loan Programs Office (LPO) is the financing arm of the U.S. Department of Energy, responsible for providing Direct loans, loan guarantees, credit assistance, and project finance support for large-scale energy and infrastructure projects in the United States. The LPO evaluates projects from Technical, Engineering, Financial, Commercial, Environmental, Regulatory, Construction, and Operational perspectives before financing decisions are made. * Independent Engineering (IE) Advisory Services are needed for complex energy projects. DOE/LPO frequently requires independent technical reviews similar to those used by commercial lenders, export credit agencies, multilateral development banks, and institutional project finance investors. An EDF-style Independent Engineering engagement could include: * - Upstream Oil & Gas (Exploration and production | Reservoir development | Drilling programs) * - Midstream (Pipelines | Compression facilities | LNG infrastructure | Storage terminals) * - Downstream (Refineries | Petrochemical facilities | Processing plants) * - Power & Utilities (Generation facilities | Transmission infrastructure | Grid modernization | Energy storage) Other Details Role supports NAICS 541330 Engineering Services for Energy Dominance Financing (EDF) Program/Loan Programs Office (LPO) energy infrastructure financing, with work performed for high-impact oil and gas, power, utilities, and infrastructure projects. Outputs must be independent, traceable to source evidence, suitable for lender review, and aligned with technical due diligence, construction monitoring, EPC oversight, completion certification, operations monitoring, and long-term debt-service viability assessment needs. #TechnicalCrossCuttingJobs #Energy Industry (Oil, And Gas/Power, And Utilities) #Jugaad #Copitas #AskWhy #Zakat #PokaYoke #AskidaEmek ## Additional Information As a condition of employment, all employees must meet the requirements of their roles: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and support all business development and other efforts on behalf of ProSidian. Eight ProSidian Global Competencies 1. Personal Effectiveness – The ability to manage tasks, time, and relationships efficiently, achieving consistent, impactful results. 2. Continuous Learning – Ongoing pursuit of knowledge, skills, and adaptability to remain relevant, competent, and professionally competitive. 3. Leadership – Inspiring, guiding, and motivating others toward shared goals, fostering accountability, collaboration, and strategic organizational success. 4. Client Service – Delivering responsive, high-quality solutions that address client needs, build trust, and strengthen long-term partnerships. 5. Business Management – Coordinating people, processes, and resources to achieve strategic objectives, operational efficiency, and sustainable organizational performance. 6. Business Development – Identifying, pursuing, and securing growth opportunities through strategic relationships, market insight, and innovative solutions. 7. Technical Expertise – Applying specialized knowledge, analytical skills, and practical experience to solve complex problems with accuracy. 8. Innovation & Knowledge Sharing (Thought Leadership) – Generating creative solutions, sharing insights, and influencing industry direction through expertise, collaboration, and continuous improvement. ------------ --------------- ------------ OTHER REQUIREMENTS * Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word; proficient with Adobe Acrobat, data analytics tools, and Visio; and able to quickly learn other tools as needed. * Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word; proficient with Adobe Acrobat, data analytics tools, and Visio; and able to quickly learn other tools as needed. * Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors. * Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together. * Humility – exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference. * Willingness - to constantly learn, share, and grow, and to view the world as their classroom. ------------ --------------- ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights - Your health and well-being are vital to ProSidian. We invest in employees to support health and work-life balance. Our Employee Benefits Program promotes your health and well-being, including benefits for Full-Time Employees. * Competitive Compensation: The pay range is competitive and includes health benefits, pre-tax employee benefits, and incentives. The company contributes a fixed dollar amount each month to the selected medical and dental plans, with the contributions deducted pre-tax. * Group Medical / Dental / Vision Health Insurance Benefits: ProSidian partners with providers to offer eligible employees a range of medical and dental plans, including high-deductible health plans and PPOs, as well as plans for high and low vision. * 401(k) Retirement Savings Plan: The 401(k) Retirement Savings Plan lets eligible employees save for retirement with various investment options and support from a financial planner. It operates as a pre-tax Safe Harbor plan with a company match. * Vacation and Paid Time-Off (PTO) Benefits: Eligible employees can use PTO for vacations, doctor's appointments, or personal events. These benefits include 2 weeks of vacation, three sick days, 10 ProSidian holidays, and government holidays. * Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that provide eligible employees with a comprehensive Flexible Spending Account (FSA) Plan and associated tax benefits. * Purchasing Discounts & Savings Plans: We aim for your financial success with a Purchasing Discounts and Savings Plan via the Corporate Perks Benefit Program, offering eligible employees discounts on everyday products and services. * Security Clearance: Due to the nature of our consulting engagements, a security clearance is necessary for engagement teams managing sensitive work in the Federal Marketplace. Security clearance is a valuable asset in your professional portfolio, enhancing your credentials. * ProSidian Employee & Contractor Referral Bonus Program: ProSidian can offer up to $5,000 for referrals who stay employed for 90 days, based on candidates submitted through our Referral Program. * Performance Incentives: Due to the nature of our consulting work, performance incentives are tied to each new client that employees assist in pursuing and supporting. * Flexible Spending Account: FSAs let you pre-tax cover eligible healthcare and daycare costs. You estimate your annual expenses and allocate part of each paycheck to your FSA. * Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can choose supplemental life insurance. D&D covers death or dismemberment resulting solely from an accident. * Short- and Long-Term Disability Insurance: Disability insurance plans are designed to offer income protection during your recovery from a disability. ----------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian is committed to equal opportunity employment, assessing qualified applicants without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected characteristics. All information is kept confidential in line with EEO standards. The company supports the Hiring Our Heroes Program and the \"I Hire Military\" Initiative, encouraging all applicants—including veterans—to apply. Our core value, \"Honor Above All,\" emphasizes integrity, overcoming challenges, and striving for excellence. To apply, visit or send your resume, salary expectations, and job title or code to careers @ ProSidian.com. Only qualified candidates will be reviewed. Please make sure your subject line is clear and properly formatted. Application – [Job Title] – [Job Ref Code] – [Your Full Name]. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital", "summaryDescription" : "Operational Excellence Advisor at ProSidian Consulting, LLC. Skills: Operational Excellence, Risk Management. Provide services and support. Deliver bankable advisory services", "postedDate" : "2026-06-11T18:26:50.000", "createdAt" : "2026-06-14T06:19:07.136", "lastUpdated" : "2026-06-15T13:23:51.759", "ingestTimestamp" : "2026-06-14T06:19:07.136", "mongoId" : "6a2cdee474d8ee00a0a5975f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 185000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Lifecycle Performance Support", "Operational Excellence", "Risk Management", "Business Process", "IT Effectiveness", "Engineering", "Environmental", "Sustainability", "Human Capital", "Performance improvement assessment", "Operating model review", "Credit evaluation", "Lifecycle monitoring", "Oil and Gas Operations", "Energy Infrastructure Projects", "US Department of Energy", "Loan Programs Office (LPO)", "Energy Dominance Financing (EDF)", "Risk Management Solutions", "Commercial findings", "Operating findings", "Compliance findings", "Construction findings", "Discipline-specific engineering" ], "skillCount" : 24, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2a541874d8ee00a06017ad", "title" : "Operational Excellence Manager", "company" : "Oldcastle BuildingEnvelope", "salary" : { "min" : 105000.0, "max" : 155000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Manufacturing industry in Calgary, Canada, adjusted for seniority and company size." }, "location" : "Canada", "locations" : [ "Canada" ], "certifications" : [ "Lean Six Sigma Green Belt", "Lean Six Sigma Black Belt" ], "timestamp" : "2026-06-14T20:20:32.786", "fingerprint" : "495480fc6e83a0793885a8ce700d6cf997a9e7fb67a67d0cba4c6eadedef0072", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/oldcastlebuildingenvelope/jobs/4279985009", "externalId" : "4279985009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Calgary", "state" : "Alberta", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "51.0456064,-114.0575410" } ], "locationText" : "Calgary, Alberta, Canada", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceLevel" : "Manager", "technicalSkills" : "Process mapping software", "professionalSkills" : [ "Operational excellence", "Process improvement", "Project management" ], "hardSkillsList" : [ "Lean tools", "Value stream mapping", "Root cause analysis", "Kaizen events" ], "softSkillsList" : [ "Leadership", "Mentoring", "Coaching", "Facilitation" ], "hardSkills" : [ { "name" : "Lean tools", "level" : "intermediate" }, { "name" : "Value stream mapping", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Kaizen events", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" }, { "name" : "Coaching" }, { "name" : "Facilitation" } ], "majorSkills" : "Continuous improvement, Lean, Six Sigma", "majorSkillsList" : [ "Continuous improvement", "Lean", "Six Sigma" ], "coreResponsibilities" : "Lead OpEx team, Mentor OpEx team, Coach OpEx team, Identify waste, Reduce waste, Execute process improvement projects, Facilitate Kaizen events, Facilitate value stream mapping, Facilitate root cause analysis, Facilitate WPO sessions, Forecast improvement outcomes, Communicate progress, Partner with plant management, Align initiatives, Develop training programs, Deliver training programs, Benchmark industry best practices, Integrate best practices, Maintain shop-floor presence, Lead by example", "teamCollaboration" : "Cross-functional teams; Plant management; OpEx support staff", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Lean; Six Sigma; TPS", "domainList" : [ "lean", "six-sigma", "tps" ], "domainSpecificKnowledge" : [ "Lean", "Six Sigma", "TPS" ], "toolProficiency" : [ "Data analysis tools" ], "communicationSkills" : "Communicate progress", "continuousLearning" : "Training programs", "innovationCreativity" : "Innovation", "problemSolvingSkills" : "Problem-solving; Root cause analysis", "outcomesObjectives" : "Deliver measurable outcomes", "qualificationsBasic" : "Lean Six Sigma Green Belt required, 5+ years experience, Bachelor's degree", "qualificationsPreferred" : "Lean Six Sigma Black Belt preferred", "workSiteFlexibility" : "Onsite", "rawDescription" : "Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here. Start your journey with OBE and help us build the future. What You’ll Get to Do As our OpEx Manager, you will be the driving force behind continuous improvement across our operations building a culture where efficiency, quality, and innovation are woven into everyday work. Leveraging Lean (TPS), Six Sigma, and cutting-edge process methodologies, you will lead cross-functional teams to deliver measurable outcomes that matter to our customers, our people, and our business. Key Responsibilities: Lead, mentor, and coach a high-performing OpEx team building the competencies, accountability, and collaborative mindset needed to sustain long-term improvement. Champion a culture of continuous improvement by identifying and systematically reducing waste at every level of the organization. Identify, prioritize, and execute process improvement projects that are directly aligned with our strategic goals. Facilitate Kaizen events, value stream mapping, root cause analysis, WPO sessions, and a full range of Lean tools bringing the right approach to every challenge. Use existing process data to forecast improvement outcomes and communicate progress clearly during monthly OpEx reviews. Partner with plant management and OpEx support staff to keep everyone aligned on initiatives, priorities, and wins. Develop and deliver engaging training programs in Lean, Six Sigma, and CI principles making expertise accessible across the organization. Benchmark industry best practices and integrate them into our internal processes to keep OBE at the forefront. Maintain a strong and visible shop-floor presence leading by example and staying connected to the work. What We Are Looking For Bachelor’s degree in Engineering, Business, Operations Management, or a related field. Lean Six Sigma certification Green Belt required, Black Belt preferred. 5+ years of experience in operational excellence, process improvement, or related roles. Proven track record of leading successful improvement initiatives that delivered measurable results. Strong analytical, problem-solving, and project management capabilities. Excellent communication and facilitation skills you can engage audiences from the shop floor to the boardroom. Proficiency with data analysis tools and process mapping software. What OBE Offers You Benefits that benefit you – industry competitive benefits at the lowest cost to the employee Work-life balance – PTO and holidays, including floating holidays you can choose Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses Training – We will equip you with the knowledge and skills you need to succeed OBE Privacy Policy OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.", "summaryDescription" : "Operational Excellence Manager at Oldcastle BuildingEnvelope. Skills: Continuous improvement, Lean, Six Sigma. Lead OpEx team. Mentor OpEx team", "postedDate" : "2026-06-11T19:33:39.135", "createdAt" : "2026-06-11T19:33:39.135", "lastUpdated" : "2026-06-14T20:20:32.786", "ingestTimestamp" : "2026-06-11T19:33:39.135", "mongoId" : "6a2a541874d8ee00a06017ad", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Lean tools", "Value stream mapping", "Root cause analysis", "Kaizen events", "Leadership", "Mentoring", "Coaching", "Facilitation", "Continuous improvement", "Lean", "Six Sigma", "Operational excellence", "Process improvement", "Project management", "TPS", "Lean Six Sigma Green Belt", "Lean Six Sigma Black Belt", "Data analysis tools" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "operations---opex", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c6d0674d8ee00a091ccc3", "title" : "Private Wealth Adviser", "company" : "Focus Partners Australia", "industry" : "Consulting", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Private Wealth Adviser in Sydney, Australia, with mid-level experience in the Financial Services industry." }, "location" : "Brisbane, Queensland, Australia", "locations" : [ "Brisbane", "Queensland", "Australia", "Melbourne", "Victoria", "Australia", "Sydney", "New South Wales", "Australia" ], "certifications" : [ "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA" ], "timestamp" : "2026-06-15T10:42:32.941", "fingerprint" : "8161aed8a04af3eeb4ebaef0ac39da15b3d263d65cb35122488f345b5237525a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/focuspartnersaustralia/jobs/5970315004", "externalId" : "5970315004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sydney", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8698439,151.2082848" } ], "locationText" : "Sydney, New South Wales, Australia", "experienceMinYears" : 1, "experienceMaxYears" : 2, "experienceLevel" : "Mid", "professionalSkills" : [ "Investment planning", "Insurance needs", "Intergenerational wealth transfers", "Philanthropy", "Investment strategy", "Financial advice", "Wealth structuring", "Investment structuring", "Business demands", "Wealth demands", "Alternative strategies", "Client files", "Advice documentation", "Technical direction", "Business development" ], "hardSkillsList" : [ "Financial advice", "Investment planning", "Retirement planning", "Insurance needs", "Wealth transfers", "Risk management" ], "softSkillsList" : [ "Client-centric approach", "Highly motivated", "Organisational skills", "Prioritisation skills", "Interpersonal skills" ], "hardSkills" : [ { "name" : "Financial advice", "level" : "intermediate" }, { "name" : "Investment planning", "level" : "intermediate" }, { "name" : "Retirement planning", "level" : "intermediate" }, { "name" : "Insurance needs", "level" : "intermediate" }, { "name" : "Wealth transfers", "level" : "intermediate" }, { "name" : "Risk management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Client-centric approach" }, { "name" : "Highly motivated" }, { "name" : "Organisational skills" }, { "name" : "Prioritisation skills" }, { "name" : "Interpersonal skills" } ], "majorSkills" : "Client relationship management, Financial advice, Investment management, Wealth management", "majorSkillsList" : [ "Client relationship management", "Financial advice", "Investment management", "Wealth management" ], "coreResponsibilities" : "Manage and grow portfolio, Provide holistic financial advice, Understand client needs, Understand client objectives, Understand risk comfort, Provide financial advice, Conduct meetings/reviews, Develop investment strategy, Adjust investment strategy, Provide quality advice, Provide trusted advice, Assist with decisions, Protect wealth, Grow wealth, Structure investments, Balance demands, Investigate alternative strategies, Strengthen client relationships, Ensure accuracy, Ensure compliance, Provide guidance, Provide technical direction, Drive business development", "teamCollaboration" : "Team of support staff; Paraplanners; Implementation staff", "domainKnowledge" : "HNW clients; Retirement planning; Investment planning; Insurance; Intergenerational wealth transfers; Philanthropy; Investment products; Taxation; Estate planning; Risk management; Financial services", "domainList" : [ "hnw-clients", "retirement-planning", "investment-planning", "insurance", "intergenerational-wealth-transfers", "philanthropy", "investment-products", "taxation", "estate-planning", "risk-management", "financial-services" ], "domainSpecificKnowledge" : [ "HNW clients", "Retirement planning", "Investment planning", "Insurance", "Intergenerational wealth transfers", "Philanthropy", "Investment products", "Taxation", "Estate planning", "Risk management", "Financial services" ], "toolProficiency" : [ "Bloomberg Terminal", "Reuters Eikon", "FactSet" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Advice documentation", "outcomesObjectives" : "Achieve financial goals; Deliver exceptional client experience", "qualificationsBasic" : "1-2+ years’ experience, Financial Adviser experience, HNW client portfolios, Legislative and regulatory requirements, Advanced investment products, Advanced taxation, Advanced retirement planning, Advanced estate planning, Advanced risk management, Advanced insurance", "qualificationsPreferred" : "Long term opportunity", "workSiteFlexibility" : "Flexible", "rawDescription" : "Position Summary This role is accountable for the delivery of advice and managing client relationships to facilitate an excellent level of client service. This person will be responsible for managing and growing an existing portfolio of HNW clients through the provision of tailored structural, financial and investment solutions. Working closely with a team of support staff, this person will be well placed to deliver an exceptional client experience, while fulfilling their passion of helping clients achieve their financial goals. This role is located in Sydney, New South Wales, Australia. Primary Responsibilities Manage and grow a portfolio of HNW clients through the provision of ongoing holistic financial advice. Understanding clients’ immediate needs, long term objectives and level of comfort with risk. Provide financial advice across a broad spectrum of needs including retirement planning, investment planning, insurance needs, intergenerational wealth transfers and philanthropy. Conduct meetings/reviews with all clients and develop/adjust the overall investment strategy. Provide quality and trusted financial advice. Serve as the focal point for clients to assist with complex decisions around protecting and growing their wealth, structuring their investments, and balancing competing business or wealth demands. Investigate alternative strategies and recommendations and continue to strengthen the relationship with the clients. Ensuring accuracy and compliance of client files and advice documentation Assist providing guidance and technical direction to paraplanners and implementation staff. Drive ongoing business development activities with potential and new client opportunities. Qualifications and Experience: At least 1-2+ years’ experience as a Financial Adviser, with a focus managing HNW client portfolios. Be passionate about servicing clients and interested in an opportunity for the long term. Comply with the Qualifications Standard to be able to appoint as a Financial Adviser (Retail) Strong compliance, technical knowledge around legislative and regulatory requirements to provide quality advice in the client’s best interest. Advanced understanding of investment products, taxation, retirement & estate planning and risk management and insurance An ability to handle a client book and be comfortable with multi-tasking. Strong sense of professionalism and a client-centric approach. Highly motivated with an ability to convert referrals to clients. Organisational and prioritisation skills. Excellent communication and interpersonal skills, both written and verbal. Exceptional client focus. #LI-SF1 About Focus Partners Australia  Focus Partners Australia is part of Focus Financial Partners, a leading financial services firm based in the United States, comprised of wealth management, family office, and business management services. Focus Partners Australia offers integrated capabilities in investment and portfolio management, accounting, lending, insurance and related services from its offices in Sydney, Melbourne, Brisbane and the Gold Coast. Guided by a client-first ethos, we leverage the global expertise, platforms and capital strength of Focus Financial Partners to deliver holistic, fiduciary guidance across strategic planning, portfolio management, insurance, credit and tax. By fusing local insight with world-class resources, Focus Partners Australia helps its clients protect, grow, and transition their wealth at every life stage. Discover more about Focus Partners Australia at focuspa.com.au/ or LinkedIn.", "summaryDescription" : "Private Wealth Adviser at Focus Partners Australia. Skills: Client relationship management, Financial advice, Investment management, Wealth management. Manage and grow portfolio. Provide holistic financial advice", "postedDate" : "2026-06-13T21:01:54.536", "createdAt" : "2026-06-13T21:01:54.536", "lastUpdated" : "2026-06-15T10:42:32.941", "ingestTimestamp" : "2026-06-13T21:01:54.536", "mongoId" : "6a2c6d0674d8ee00a091ccc3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Financial advice", "Investment planning", "Retirement planning", "Insurance needs", "Wealth transfers", "Risk management", "Client-centric approach", "Highly motivated", "Organisational skills", "Prioritisation skills", "Interpersonal skills", "Client relationship management", "Investment management", "Wealth management", "Intergenerational wealth transfers", "Philanthropy", "Investment strategy", "Wealth structuring", "Investment structuring", "Business demands", "Wealth demands", "Alternative strategies", "Client files", "Advice documentation", "Technical direction", "Business development", "HNW clients", "Insurance", "Investment products", "Taxation", "Estate planning", "Financial services", "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA", "Bloomberg Terminal", "Reuters Eikon", "FactSet" ], "skillCount" : 45, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6960826e0937eae70e9c8be6", "title" : "Team Lead, Operational Services", "company" : "Atrius Health", "industry" : "Healthcare", "salary" : { "min" : 22.0, "max" : 33.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "OBGYN", "locations" : [ "OBGYN", "M-F 8:30a-5:00p", "Practice Support Staff, Team Leader, Team Leader" ], "certifications" : [ "American Heart Association Basic Life Support (BLS)", "Advanced Cardiac Life Support (ACLS)" ], "timestamp" : "2026-06-15T07:56:21.211", "fingerprint" : "0c3204263825317a9b9da2baad3a73d1821551ec61ea264a51af5eb355257c2d", "source" : "taleo", "language" : "en", "applyUrl" : "https://atriushealth.taleo.net/careersection/ex/jobdetail.ftl?job=351428", "externalId" : "351428", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Medford", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.4184296,-71.1061639" } ], "locationText" : "Medford, Massachusetts, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 3, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Medical Assistant duties", "Department workflow quality" ], "hardSkillsList" : [ "Patient interaction" ], "softSkillsList" : [ "Leadership potential" ], "hardSkills" : [ { "name" : "Patient interaction", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership potential" } ], "majorSkills" : "Medical Assistant, Operational Services", "majorSkillsList" : [ "Medical Assistant", "Operational Services" ], "coreResponsibilities" : "Coordinate daily support operations, Perform Medical Assistant duties, Act as resource for support staff, Provide department coverage, Ensure department workflow quality", "teamCollaboration" : "Interact with patients; Interact with medical professionals", "domainKnowledge" : "Clinical setting; Specialty's area", "domainList" : [ "clinical-setting", "specialty-s-area" ], "domainSpecificKnowledge" : [ "Clinical setting", "Specialty's area" ], "continuousLearning" : "Paid professional development", "problemSolvingSkills" : "Sound judgment; Make decisions", "qualificationsBasic" : "High School diploma or equivalency, 3 years in clinical setting, 1 year as Medical Assistant, In depth knowledge of specialty's area", "qualificationsPreferred" : "American Heart Association Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS)", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Explore opportunities at Atrius Health , part of the Optum family of businesses. We’re an innovative healthcare leader, delivering an effective system of connected care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our team of physicians, primary care providers and clinicians work with hospitals, community specialists and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. SUMMARY Under general supervision as a Team Lead, coordinates the daily support operations of a single clinical area or group. Primarily acts as a Medical Assistant and performs the full duties associated with this role. Is a resource for other support staff and may fill in for staff as needed to provide appropriate coverage of the department. Takes lead role in ensuring department workflow is of a high quality. EDUCATION/LICENSES/CERTIFICATIONS High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required. American Heart Association Basic Life Support (BLS) is strongly preferred if the job is in a patient-facing clinical capacity. Advanced Cardiac Life Support (ACLS) may be required based on specialty. EXPERIENCE Experience typically acquired through three years in a clinical setting with at least one as a Medical Assistant (a bachelor’s or associate degree may be substituted for one year of experience). In depth knowledge of specialty’s area required. SKILLS Strong interpersonal skills with the ability to interact effectively with patients and medical professionals required. Has sound judgment with the ability to work and make decisions in a fast-paced environment. Has demonstrated leadership potential. The hourly range for this role is $22.63 to $33.94 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. Atrius Health complies with all minimum wage laws as applicable. In addition to your salary, Atrius Health offers benefits such as, a comprehensive benefits package, incentive, and recognition programs. No matter where or when you begin a career with Atrius Health, you’ll find a far- reaching choice of benefits and incentives. Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. Applicants will receive consideration for employment without regard to race, national origin, gender, age, color, sex, religion, disability, veteran status, sexual orientation and gender identity and/or expression, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Benefits Include: · Up to 8% company retirement contribution · Generous Paid Time Off · 10 paid holidays · Paid professional development · Generous health and welfare benefit package OBGYN Medford MA", "summaryDescription" : "Team Lead, Operational Services at Atrius Health. Skills: Medical Assistant, Operational Services. Coordinate daily support operations. Perform Medical Assistant duties", "createdAt" : "2026-06-14T01:54:46.764", "lastUpdated" : "2026-06-15T07:56:21.211", "ingestTimestamp" : "2026-06-14T01:54:46.764", "mongoId" : "6960826e0937eae70e9c8be6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45760, "salaryAnnualMax" : 68640, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Patient interaction", "Leadership potential", "Medical Assistant", "Operational Services", "Medical Assistant duties", "Department workflow quality", "Clinical setting", "Specialty's area", "American Heart Association Basic Life Support (BLS)", "Advanced Cardiac Life Support (ACLS)" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca0b474d8ee00a09a302b", "title" : "Operational Onboarding Manager - France", "company" : "Alan", "industry" : "Care \uD83C\uDDEB\uD83C\uDDF7", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Operational Onboarding Manager in the Healthcare industry in France, adjusted for company size and remote work." }, "location" : "Anywhere in France", "locations" : [ "Anywhere in France" ], "timestamp" : "2026-06-15T08:16:51.058", "fingerprint" : "a490561af3bbcfbdf83508e1ae64ddf4f8c15f88ebbb84c506dc2d0d6e122a80", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/alan/6e59ac97-54b7-4c03-9270-a3ac320aebf6/application", "externalId" : "6e59ac97-54b7-4c03-9270-a3ac320aebf6", "industryFunction" : { }, "structuredLocations" : [ { "country" : "France", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "France", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Change management", "Client onboarding", "Digital transformation" ], "hardSkillsList" : [ "French writing skills", "Problem-solving skills", "Written communication skills", "Oral communication skills", "Organization skills", "Time management skills" ], "softSkillsList" : [ "Autonomy", "Pedagogic skills" ], "hardSkills" : [ { "name" : "French writing skills", "level" : "intermediate" }, { "name" : "Problem-solving skills", "level" : "intermediate" }, { "name" : "Written communication skills", "level" : "intermediate" }, { "name" : "Oral communication skills", "level" : "intermediate" }, { "name" : "Organization skills", "level" : "intermediate" }, { "name" : "Time management skills", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Autonomy" }, { "name" : "Pedagogic skills" } ], "majorSkills" : "Client onboarding, Process improvement, Stakeholder management", "majorSkillsList" : [ "Client onboarding", "Process improvement", "Stakeholder management" ], "coreResponsibilities" : "Ensure seamless transition for clients, Serve as dedicated Alan specialist, Build trusted relationships with stakeholders, Resolve potential challenges proactively, Push relevant changes internally, Handle admin requests, Lead onboarding workshops, Provide hands-on training for administrators, Manage payroll integration, Manage employee affiliation, Manage billing setup, Contribute to process improvements, Optimize tools, Improve organizational methods, Collaborate with various teams", "teamCollaboration" : "Key Account Managers; Customer Success Managers; Ops; Sales; Care; Pre-Sales; Engineering", "domainKnowledge" : "French healthcare system", "domainList" : [ "french-healthcare-system" ], "domainSpecificKnowledge" : [ "French healthcare system" ], "communicationSkills" : "Client-facing posture; Internal communication; Admin communication; Group training; Onsite meetings", "continuousLearning" : "Learning opportunities; Training opportunities; Conference attendance; Free books", "innovationCreativity" : "Process improvements; Tool optimization", "problemSolvingSkills" : "Structure a problem; Identify relevant solutions", "specialRequirements" : "Onsite meetings", "qualificationsBasic" : "Master French and English, Navigate technology with confidence, Connect with members across channels, Embrace change, Good listening skills, Empathy and pedagogic skills, At ease with complex conversations", "qualificationsPreferred" : "Understand French healthcare system", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. \uD83D\uDE80 THE CHALLENGE \uD83D\uDE80 You will be responsible for ensuring a seamless transition for our biggest clients, serving as their dedicated Alan specialist during the critical onboarding phase. Your role requires a strong ability to quickly build trusted relationships with key stakeholders, proactively identifying and resolving potential challenges before they arise. Pushing relevant changes internally will also be key. The ideal candidate will demonstrate exceptional communication and change management skills, with a proven track record of training and supporting key accounts through digital transformation initiatives. This position plays a vital role in Alan's growth strategy. \uD83D\uDC69‍\uD83D\uDCBB HELPING OUR ADMINS Your primary mission will be to handle admin requests in a meaningful, delightful, and timely manner. You will lead comprehensive onboarding workshops and provide hands-on training for HR and Payroll administrators on Alan's dashboard, while managing complex processes including payroll integration, employee affiliation, and billing setup. \uD83D\uDC77 IMPROVING ALAN All Operational Onboarding Manager work on specific projects outside their regular duties, contributing to process improvements, tool optimization, and organizational methods. You will actively collaborate with various teams such as Key Account Managers, Customer Success Managers, Ops, Sales, Care, Pre-Sales, and Engineering to ensure a seamless onboarding process and address any issues proactively. ⭐ JOIN THE CARE TEAM AS ONBOARDING MANAGER ! ⭐️ You will thrive if you: - Have a genuine passion for helping others and find joy in solving member challenges - Master French and English at a full working proficiency level (written and spoken) - Navigate technology with confidence and embrace digital tools - Feel at ease connecting with members across all channels - email, visio call, and phone calls - Bring natural empathy and a calm presence to every interaction - Love taking initiative and turning ideas into action - Thrive in collaborative environments where you can both learn and share knowledge - Bonus: Already understand the French healthcare system (but don't worry if you don't - we're great teachers! \uD83D\uDE09) For this opportunity, we are aiming to hire within the B0-B1 level range https://alan.com/en/careers/a/salary-equity of our salary grid. ℹ️ Your home base should be in France (fiscal residence), where you'll be part of our vibrant Care team \uD83C\uDDEB\uD83C\uDDF7. PROFILE & COMPETENCIES Soft Skills: - Demonstrate strong ownership and autonomy on their missions - Demonstrate growth mindset, challenges positively, learn fast - Demonstrate strong client-facing posture and communicate effectively both internally and with admins. At ease to train small group of several people/go onsite to meet our members - Able to embrace change, have collaborative mindset - Good listening skills, empathy and pedagogic skills. - At ease with complex conversation involving multiple teams. Hard Skills: - Excellent French writing skills. - Excellent problem-solving skills.: able to structure a problem, identify relevant solutions - Good and structured written & oral communication skills in both French and English. - Great organization skills / Time management skills: is comfortable facing several competing priorities autonomously Experience: - Customer-Facing Experience: Previous experience in BtoB customer-facing roles, such as Customer Success, teaching, or communication. - Autonomous, driven, can organize themselves well (comfortable in our fast-paced environment), missionary - At ease with complex / new topics (experience in complex environments, strong studies…) \uD83D\uDE4C PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! \uD83D\uDD16 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.", "summaryDescription" : "Operational Onboarding Manager - France at Alan. Skills: Client onboarding, Process improvement, Stakeholder management. Ensure seamless transition for clients. Serve as dedicated Alan specialist", "createdAt" : "2026-06-13T22:18:53.082", "lastUpdated" : "2026-06-15T08:16:51.058", "ingestTimestamp" : "2026-06-13T22:18:53.082", "mongoId" : "6a2ca0b474d8ee00a09a302b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "French writing skills", "Problem-solving skills", "Written communication skills", "Oral communication skills", "Organization skills", "Time management skills", "Autonomy", "Pedagogic skills", "Client onboarding", "Process improvement", "Stakeholder management", "Process management", "Cross-functional coordination", "Vendor management", "Operational metrics", "Resource planning", "Continuous improvement", "Change management", "Digital transformation", "French healthcare system" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a827174d8ee00a06735fe", "title" : "Operational Support Analyst", "company" : "NT Concepts", "salary" : { "min" : 68000.0, "max" : 92000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Operational Support Analyst in Heidelberg, Germany, adjusted for senior seniority and the government industry." }, "location" : "Evergreen", "locations" : [ "Evergreen" ], "certifications" : [ "Active CompTIA Security+ or equivalent DoDD 8140-compliant certification" ], "timestamp" : "2026-06-14T22:11:27.002", "fingerprint" : "f0c9609c4205fc6875ec972c146244610f937f0fce8a973056f6ea7b1cf544a7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ntconcepts/jobs/6018047004", "externalId" : "6018047004", "structuredLocations" : [ { "city" : "Heidelberg", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "49.4093582,8.6947240" } ], "locationText" : "Heidelberg, Germany", "technicalSkills" : "Microsoft Office, Outlook, Teams, Word, Excel", "professionalSkills" : [ "Operational support", "User support", "Program management", "Project management", "Customer relationship management", "Logistics", "System functions", "Business processes", "Account management", "Troubleshooting", "Problem-solving" ], "hardSkillsList" : [ "User support", "Service desk", "Help desk", "Training delivery", "Troubleshooting", "Problem-solving", "Account management", "Time management", "Organizational skills" ], "softSkillsList" : [ "Interpersonal skills", "Communication skills" ], "hardSkills" : [ { "name" : "User support", "level" : "intermediate" }, { "name" : "Service desk", "level" : "intermediate" }, { "name" : "Help desk", "level" : "intermediate" }, { "name" : "Training delivery", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Problem-solving", "level" : "intermediate" }, { "name" : "Account management", "level" : "intermediate" }, { "name" : "Time management", "level" : "intermediate" }, { "name" : "Organizational skills", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" }, { "name" : "Communication skills" } ], "majorSkills" : "Operational support, User support, System support, Training delivery", "majorSkillsList" : [ "Operational support", "User support", "System support", "Training delivery" ], "coreResponsibilities" : "Serve as regional operational support resource, Answer emails and user calls, Provide timely support, Coordinate support tickets, Assist with issue resolution, Work independently on routine issues, Escalate complex issues, Provide remote support for eMH users, Maintain continuity with global teams, Conduct scheduled on-site support visits, Perform user engagement, Perform troubleshooting, Perform operational assistance, Deliver standardized training, Deliver tailored troubleshooting/coaching, Create training reports, Provide related support documentation, Support user account management activities, Activate accounts, Validate access requests, Troubleshoot login/access issues, Coordinate account approvals, Respond to user questions during outages, Support daily operations, Provide responsive support for leadership requests", "teamCollaboration" : "Global teams; Cross-functional teams", "projectManagementSkills" : [ "Program management", "Project management" ], "domainKnowledge" : "Military housing; Family Housing; Unaccompanied Housing; Community Referral; Furnishings; Maintenance; Leasing; Reporting; eMH system; Homes.mil; HEAT; HMRS; DHFS", "domainList" : [ "military-housing", "family-housing", "unaccompanied-housing", "community-referral", "furnishings", "maintenance", "leasing", "reporting", "emh-system", "homes-mil", "heat", "hmrs", "dhfs" ], "domainSpecificKnowledge" : [ "Military housing", "Family Housing", "Unaccompanied Housing", "Community Referral", "Furnishings", "Maintenance", "Leasing", "Reporting", "eMH system", "Homes.mil", "HEAT", "HMRS", "DHFS" ], "toolProficiency" : [ "Microsoft Office", "Outlook", "Teams", "Word", "Excel" ], "communicationSkills" : "Written communication; Verbal communication; Explain system functions; Explain workflows; Explain business processes", "documentationSkills" : "Create training materials; Create user guides; Create job aids; Create training reports", "problemSolvingSkills" : "Troubleshooting; Problem-solving", "specialRequirements" : "Active Secret Clearance, European business hours support, On-site support visits, Travel to US, Travel to Asia/Pacific, Work/Residency Permit for Germany", "qualificationsBasic" : "Bachelor's degree, Minimum of 10 years of relevant experience, Active Secret Clearance, Work/Residency Permit for Germany or ability to acquire one", "qualificationsPreferred" : "Experience with Enterprise Military Housing (eMH), Background in Family and Unaccompanied Military Housing, Knowledge of DoW housing requirements, Knowledge of industry-specific software tools", "workSiteFlexibility" : "Flexible", "rawDescription" : "We are seeking an Operational Support Analyst to join our team. Working at NT Concepts means that you are part of an innovative, agile company dedicated to solving the most critical challenges in National Security. We’re looking for the best and the brightest to join us in supporting this mission. If meaningful work, initiative, creativity, and continuous self-improvement are important to your career, join our growing team and discover What's Next for you! Mission Focus: NT Concepts is seeking an Operational Support Analyst to support the Department of War (DoW) enterprise Military Housing (eMH) system from the European Support Office in Germany. In this role, you will provide day-to-day operational support during European business hours to military housing professionals, installation housing managers, and regional housing leadership. You will help maintain continuity of support across global teams operating across regions and time zones while delivering responsive assistance for users of the eMH platform and associated public-facing tools. This role supports a broad range of military housing business areas, including Family Housing, Unaccompanied Housing, Community Referral, Furnishings, maintenance, leasing, reporting-related user activities, account/access management, and public-facing websites such as Homes.mil, HEAT, HMRS, and DHFS. The position also includes regular on-site support visits to military housing offices and performance of both remote and in-person training. Clearance: Active Secret Clearance Location/Flexibility: Heidelberg, Germany with flex-time (home office versus in-office). Responsibilities: Serve as a regional operational support resource for the DoW enterprise Military Housing (eMH) system within the European Support Office in Germany. Answer emails and user calls and provide timely support to military housing professionals during European business hours (0700-1300 CEST). Coordinate support tickets and assist with issue resolution for routine system, process, and user-access matters. Work independently on routine issues and escalate complex issues through Support Office leadership. Provide remote support for eMH users and maintain continuity with global teams across regions and time zones. Conduct scheduled on-site support visits to military housing offices in support of user engagement, troubleshooting, and operational assistance. The on-site support visits generally last 3-5 calendar days and are not limited to the European area of operation (AOR). Travel to the US and the Asia/Pacific AORs is also possible. Deliver both standardized training and tailored troubleshooting/coaching to users through remote and in-person sessions. Create training reports and provide related support documentation as required in support of on-site/remote training events Support user account management activities, including activating accounts, validating access requests, troubleshooting login/access issues, and coordinating account approvals. Respond to user questions during system outages and service disruptions. Support daily operations across eMH functional areas, including Family Housing, Unaccompanied Housing, Community Referral, Furnishings, maintenance, leasing, and associated public-facing tools and workflows. Provide responsive support for leadership requests related to operational activities within the regional support environment. Qualifications: Education: Bachelor’s degree. Experience: Minimum of 10 years of relevant experience. Certifications: Active CompTIA Security+ or equivalent DoDD 8140-compliant certification (or ability to obtain). 10 years of relevant professional experience in operational support-related fields, such as operations research and analysis, user support, program/project management, customer relationship management, logistics. Experience providing end-user support in an operational support, service desk, or help desk environment. Experience delivering training in both one-on-one and group settings. Demonstrated troubleshooting and problem-solving skills in a user support environment. Ability to explain system functions, workflows, and business processes clearly to non-technical users. Demonstrated ability to work independently and learn the eMH system quickly and efficiently. Ability to manage multiple tasks and competing priorities in a fast-paced operational setting. Strong interpersonal skills and ability to work effectively with military housing professionals and leadership. Excellent written and verbal communication skills. Proficiency in Microsoft Office, especially Outlook, Teams, Word, and Excel. Experience creating training materials, user guides, job aids, or training reports. Excellent time management and organizational skills Work/Residency Permit for Germany or ability to acquire one Preferred Qualifications: Experience with Enterprise Military Housing (eMH) A strong background in Family and Unaccompanied Military Housing. Knowledge of DoW housing requirements and industry-specific software tools. Physical Requirements: Ability to sit for extended periods while working at a computer. Ability to stand for extended periods during travel and training sessions. Ability to occasionally lift up to 40 pounds. About NT Concepts Founded in 1998 and headquartered in the Washington DC Metro area, NT Concepts is a private, mid-tier company with clients spanning the Intelligence and Defense communities. We deliver end-to-end data and technology solutions that advance the modernization, transformation, and automation of the national security mission—solutions with real impact developed in a strong engineering culture that encourages technical growth, leadership, and creative “big idea” problem-solving. Employees are the core of NT Concepts. We understand that world-changing concepts happen in collaborative environments. We are a company where talented teams work together using innovation and expertise to solve our clients’ most critical challenges. Here, you’ll gain competitive benefits, opportunities to bolster your skills and develop new abilities, and a company culture dedicated to support and service. In addition to our benefits program, we encourage our employees to take part in #NTC_GivesBack, which paves the way for positive social change. If joining a stable company with strong professional growth opportunities resonates with you, and you seek vital, mission-driven projects (for some pretty cool clients) that use your specific talents, we’d love to have you move forward with us.", "summaryDescription" : "Operational Support Analyst at NT Concepts. Skills: Operational support, User support, System support, Training delivery. Serve as regional operational support resource. Answer emails and user calls", "postedDate" : "2026-06-11T19:45:03.622", "createdAt" : "2026-06-11T19:45:03.622", "lastUpdated" : "2026-06-14T22:11:27.002", "ingestTimestamp" : "2026-06-11T19:45:03.622", "mongoId" : "6a2a827174d8ee00a06735fe", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "User support", "Service desk", "Help desk", "Training delivery", "Troubleshooting", "Problem-solving", "Account management", "Time management", "Organizational skills", "Interpersonal skills", "Communication skills", "Operational support", "System support", "Program management", "Project management", "Customer relationship management", "Logistics", "System functions", "Business processes", "Military housing", "Family Housing", "Unaccompanied Housing", "Community Referral", "Furnishings", "Maintenance", "Leasing", "Reporting", "eMH system", "Homes.mil", "HEAT", "HMRS", "DHFS", "Active CompTIA Security+ or equivalent DoDD 8140-compliant certification", "Microsoft Office", "Outlook", "Teams", "Word", "Excel" ], "skillCount" : 38, "jobCategory" : "other", "jobSubcategory" : "emh", "dataQualityScore" : 0.7777778, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c5e9d74d8ee00a08e557f", "title" : "Junior Operational Risk Officer", "company" : "iBanFirst", "industry" : "Fintech", "salary" : { "min" : 45000.0, "max" : 60000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Junior Operational Risk Officer in Brussels, Belgium, adjusted for the FinTech industry and company size." }, "location" : "Brussels, Brussels-Capital, Belgium", "locations" : [ "Brussels", "Brussels-Capital", "Belgium" ], "timestamp" : "2026-06-15T00:51:18.600", "fingerprint" : "71d249e7fb1a1bfd693b7a246b9e89ebd74b4f87e46a8771a658edd4bcd1aaf5", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/ibanfirst/jobs/4896515101", "externalId" : "4896515101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brussels", "state" : "Brussels-Capital", "country" : "Belgium", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.8467372,4.3524930" } ], "locationText" : "Brussels, Brussels-Capital, Belgium", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Python, R, MATLAB, SQL, Bloomberg Terminal, Reuters Eikon, FactSet, Murex, Calypso", "professionalSkills" : [ "Operational Risk Management", "Business Continuity", "Risk Taxonomy", "Risk Register", "Risk Appetite", "Process Documentation", "Root Cause Analysis", "Remediation Tracking", "Risk Policies", "Risk Procedures" ], "hardSkillsList" : [ "Risk assessment", "Process mapping", "Incident analysis", "Regulatory alignment" ], "softSkillsList" : [ "Ownership", "Transparency", "Rigor", "Reliability" ], "hardSkills" : [ { "name" : "Risk assessment", "level" : "intermediate" }, { "name" : "Process mapping", "level" : "intermediate" }, { "name" : "Incident analysis", "level" : "intermediate" }, { "name" : "Regulatory alignment", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Ownership" }, { "name" : "Transparency" }, { "name" : "Rigor" }, { "name" : "Reliability" } ], "majorSkills" : "Operational Risk, Business Continuity, Regulatory Compliance", "majorSkillsList" : [ "Operational Risk", "Business Continuity", "Regulatory Compliance" ], "coreResponsibilities" : "Support operational risk framework maintenance, Assist in facilitating Risk and Control Assessments, Map and document business processes, Identify key controls, Identify risk exposures, Identify process gaps, Support process documentation improvement, Collect and record incidents, Analyse incidents, Support root cause analysis, Support remediation tracking, Contribute to risk policies development, Contribute to risk procedures development, Act as advisor on risk matters", "teamCollaboration" : "Work with Operational Risk Manager; Work with pCISO; Work with business stakeholders; Collaborate with first-line teams; Work cross-functionally", "projectManagementSkills" : [ "Risk management" ], "domainKnowledge" : "DORA; NBB; Fintech; Payments", "domainList" : [ "dora", "nbb", "fintech", "payments" ], "domainSpecificKnowledge" : [ "DORA", "NBB", "Fintech", "Payments" ], "toolProficiency" : [ "Bloomberg Terminal", "Reuters Eikon", "FactSet", "Murex", "Calypso" ], "communicationSkills" : "Challenging stakeholders", "documentationSkills" : "Process documentation; Policy development; Procedure development", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "5+ years IB", "qualificationsPreferred" : "CFA charterholder preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As a Junior Operational Risk Officer, you will play a key role in reinforcing iBanFirst's operational risk framework, with particular of our Business Continuity and Resilience programme and our Third Party / Outsourcing Risk Management activities. You will work closely with the Operational Risk Manager, pCISO, and business stakeholders to ensure that iBanFirst remains resilient, compliant, and well-prepared for disruptions, in line with DORA, NBB, and other applicable regulatory requirements. Key Responsibilities Operational Risk Management Support the maintenance and enhancement of the Operational Risk Framework, including the risk taxonomy, risk register, and risk appetite statements. Assist in facilitating Risk and Control Assessments (RCAs) with business units, particularly for process changes, new products, and new market entries. Map and document end-to-end business processes, identifying key controls, risk exposures, and process gaps in collaboration with first-line teams. Support the continuous improvement of process documentation, ensuring process maps remain accurate and up to date following organisational or operational changes. Collect, record, and analyse incidents, supporting root cause analysis and remediation tracking. Contribute to the development and maintenance of operational risk policies and procedures, ensuring alignment with regulatory expectations. Support a proactive risk culture across first-line teams by acting as a day-to-day advisor on risk-related matters. Business Continuity French and/or Dutch are a strong asset. Personal Attributes Structured, detail-oriented, and organised, with the ability to manage multiple workstreams simultaneously. Autonomous and proactive, with a genuine ownership mindset. Comfortable working cross-functionally and challenging stakeholders constructively. Curious about emerging risks and regulatory developments in the fintech/payments space. Team player who thrives in a collaborative and fast-moving environment. What we offer: You will join one of the fast-growing companies and a dynamic team in the center of Brussels A market conform salary; Hospitalization insurance, group insurance and pension; A reimbursement for your phone and public transport; Meal-vouchers and eco-vouchers 20 legal plus 12 extra vacation days (based on a full time employment) Who we are: iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small it’s a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact. Trust : Trust is the foundation of everything we build — with our clients and, above all, internally. It’s driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability. Why join us? We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market. We’re driven by a meaningful mission: helping bold “Small & Medium Multinationals” succeed globally. Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously. You’ll join an agile environment where your expertise has tangible impact, working alongside talent from top financial institutions. iBanFirst is profitable and backed by long-term investors: Xavier Niel and Bpifrance, historical shareholders, have supported and trusted us from the beginning In 2021, the entry of Marlin Equity Partners marked a new chapter in our international ambitions #LI-CH1 #LI-ONSITE", "summaryDescription" : "Junior Operational Risk Officer at iBanFirst. Skills: Operational Risk, Business Continuity, Regulatory Compliance. Support operational risk framework maintenance. Assist in facilitating Risk and Control Assessments", "postedDate" : "2026-06-12T22:30:36.464", "createdAt" : "2026-06-12T22:30:36.464", "lastUpdated" : "2026-06-15T00:51:18.600", "ingestTimestamp" : "2026-06-12T22:30:36.464", "mongoId" : "6a2c5e9d74d8ee00a08e557f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Risk assessment", "Process mapping", "Incident analysis", "Regulatory alignment", "Ownership", "Transparency", "Rigor", "Reliability", "Operational Risk", "Business Continuity", "Regulatory Compliance", "Operational Risk Management", "Risk Taxonomy", "Risk Register", "Risk Appetite", "Process Documentation", "Root Cause Analysis", "Remediation Tracking", "Risk Policies", "Risk Procedures", "Risk management", "DORA", "NBB", "Fintech", "Payments", "Bloomberg Terminal", "Reuters Eikon", "FactSet", "Murex", "Calypso" ], "skillCount" : 30, "jobCategory" : "other", "jobSubcategory" : "risk", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Fintech" }, { "id" : "6a2d050274d8ee00a0ac024b", "title" : "Manager, Operational Risk", "company" : "Cuscal", "industry" : "Financial Services", "salary" : { "min" : 145000.0, "max" : 195000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager, Operational Risk in Sydney, Australia, adjusted for the FinTech industry and manager seniority." }, "location" : "Sydney, NSW, Australia", "locations" : [ "Sydney", "NSW", "Australia" ], "timestamp" : "2026-06-15T08:57:25.986", "fingerprint" : "d45e275fd45d96a4429b7af1276ade437ffceec088a05b58a24fc27a25d2d0ae", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Cuscal1/744000131585529-manager-operational-risk", "externalId" : "744000131585529", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sydney", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8698439,151.2082848" } ], "locationText" : "Sydney, New South Wales, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Risk management", "Business advisory", "Monitoring and governance" ], "hardSkillsList" : [ "Risk reporting" ], "hardSkills" : [ { "name" : "Risk reporting", "level" : "intermediate" } ], "majorSkills" : "Operational risk, Risk framework development", "majorSkillsList" : [ "Operational risk", "Risk framework development" ], "coreResponsibilities" : "Lead operational oversight of risk, Design Operational Risk Management Framework, Enhance Operational Risk Management Framework, Provide risk advisory, Provide risk challenge, Deliver data-driven risk reporting, Deliver risk insights", "teamCollaboration" : "Stakeholder engagement; Executive and governance forums", "domainKnowledge" : "APRA CPS 230; Financial services; Payments ecosystem", "domainList" : [ "apra-cps-230", "financial-services", "payments-ecosystem" ], "domainSpecificKnowledge" : [ "APRA CPS 230", "Financial services", "Payments ecosystem" ], "communicationSkills" : "Communication skills", "continuousLearning" : "Tailored development opportunities", "qualificationsBasic" : "7+ years operational risk management, Understanding of regulatory frameworks, APRA prudential standards", "qualificationsPreferred" : "Experience building risk capability, Leadership capability", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Forward with Cuscal At Cuscal, our Commercial and Business teams are the backbone of our organisation. From supporting clients and driving growth to ensuring compliance, managing finances, and fostering a positive workplace culture, our people play a vital role in achieving our commercial objectives while staying true to our values. If you’re looking for a role where your skills and ideas make a real impact, join us to help shape the future of payments in Australia. Your Opportunity As our Manager, Operational Risk, you’ll lead the operational oversight of risk across framework development, business advisory, monitoring and governance. You’ll play a key role in strengthening risk maturity and ensuring alignment with regulatory requirements across the organisation. You’ll also make an impact by: * Designing and enhancing the Operational Risk Management Framework in line with regulatory requirements including APRA CPS 230 * Providing risk advisory and challenge to business units on controls, incidents and risk-in-change activities * Delivering data-driven risk reporting and insights to executive and governance forums ## Qualifications What you’ll bring To succeed in this role, you’ll have: * Experience in operational risk management within financial services (7+ years preferred) * Strong understanding of regulatory frameworks, including APRA prudential standards * Excellent stakeholder engagement and communication skills across senior leadership You’ll stand out from the crowd if you have: * Experience building risk capability across first and second line functions * Exposure to the payments or broader financial services ecosystem * Strong leadership capability with the ability to influence and drive change ## Additional Information Why Cuscal? At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all. Here, you’ll deliver or support interesting, ground-breaking work that has real impact - on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow. You’ll also enjoy a range of benefits, including: * Recognition and growth: Celebrate achievements through IGNITE and grow with tailored development opportunities. * Wellbeing focus: Access initiatives supporting physical, mental, and financial health, plus discounts via ‘Cuscal Advantage.’ * Diversity and inclusion: Join a workplace that values different perspectives and flexible work arrangements. Join us and reimagine the future If you’re excited to join a company that’s shaping the future of how Australia moves money, we’d love to hear from you. Apply now and let’s explore who you are, what drives you and how you can contribute to our vision for the future. Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal. Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.", "summaryDescription" : "Manager, Operational Risk at Cuscal. Skills: Operational risk, Risk framework development. Lead operational oversight of risk. Design Operational Risk Management Framework", "postedDate" : "2026-06-11T04:13:47.000", "createdAt" : "2026-06-14T02:56:30.352", "lastUpdated" : "2026-06-15T08:57:25.986", "ingestTimestamp" : "2026-06-14T02:56:30.352", "mongoId" : "6a2d050274d8ee00a0ac024b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Risk reporting", "Operational risk", "Risk framework development", "Risk management", "Business advisory", "Monitoring and governance", "APRA CPS 230", "Financial services", "Payments ecosystem" ], "skillCount" : 9, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a4d2274d8ee00a05eca8e", "title" : "Manager, Operational Risk", "company" : "Cuscal", "industry" : "Financial Services", "salary" : { "min" : 145000.0, "max" : 195000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Operational Risk in Sydney, Australia, adjusted for the FinTech industry and full-time employment." }, "location" : "Sydney, NSW, Australia", "locations" : [ "Sydney", "NSW", "Australia" ], "timestamp" : "2026-06-15T00:06:43.667", "fingerprint" : "8b95d3d0813813244bd902b47f05c28eabb63e39db51b6ac35bd87d0f929173e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Cuscal1/744000131585529-manager-operational-risk", "externalId" : "744000131585529", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sydney", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8698439,151.2082848" } ], "locationText" : "Sydney, New South Wales, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Risk management", "Business advisory", "Risk governance", "Risk reporting" ], "hardSkillsList" : [ "Risk assessment", "Control testing", "Incident management" ], "softSkillsList" : [ "Leadership", "Influence" ], "hardSkills" : [ { "name" : "Risk assessment", "level" : "intermediate" }, { "name" : "Control testing", "level" : "intermediate" }, { "name" : "Incident management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Influence" } ], "majorSkills" : "Operational Risk Management, Regulatory Compliance", "majorSkillsList" : [ "Operational Risk Management", "Regulatory Compliance" ], "coreResponsibilities" : "Lead operational oversight of risk, Develop risk framework, Provide business advisory, Monitor risk, Govern risk, Strengthen risk maturity, Ensure alignment with regulatory requirements, Design Operational Risk Management Framework, Enhance Operational Risk Management Framework, Provide risk advisory to business units, Challenge business units on controls, Challenge business units on incidents, Challenge business units on risk-in-change, Deliver data-driven risk reporting, Provide risk insights to executive forums, Provide risk insights to governance forums", "teamCollaboration" : "Stakeholder engagement; Senior leadership communication", "domainKnowledge" : "APRA CPS 230; Financial services; Payments ecosystem", "domainList" : [ "apra-cps-230", "financial-services", "payments-ecosystem" ], "domainSpecificKnowledge" : [ "APRA CPS 230", "Financial services", "Payments ecosystem" ], "communicationSkills" : "Communication skills; Stakeholder engagement", "continuousLearning" : "Tailored development opportunities", "qualificationsBasic" : "7+ years operational risk management, Understanding of regulatory frameworks, APRA prudential standards", "qualificationsPreferred" : "Experience building risk capability, Exposure to payments ecosystem, Leadership capability", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Forward with Cuscal At Cuscal, our Commercial and Business teams are the backbone of our organisation. From supporting clients and driving growth to ensuring compliance, managing finances, and fostering a positive workplace culture, our people play a vital role in achieving our commercial objectives while staying true to our values. If you’re looking for a role where your skills and ideas make a real impact, join us to help shape the future of payments in Australia. Your Opportunity As our Manager, Operational Risk, you’ll lead the operational oversight of risk across framework development, business advisory, monitoring and governance. You’ll play a key role in strengthening risk maturity and ensuring alignment with regulatory requirements across the organisation. You’ll also make an impact by: * Designing and enhancing the Operational Risk Management Framework in line with regulatory requirements including APRA CPS 230 * Providing risk advisory and challenge to business units on controls, incidents and risk-in-change activities * Delivering data-driven risk reporting and insights to executive and governance forums ## Qualifications What you’ll bring To succeed in this role, you’ll have: * Experience in operational risk management within financial services (7+ years preferred) * Strong understanding of regulatory frameworks, including APRA prudential standards * Excellent stakeholder engagement and communication skills across senior leadership You’ll stand out from the crowd if you have: * Experience building risk capability across first and second line functions * Exposure to the payments or broader financial services ecosystem * Strong leadership capability with the ability to influence and drive change ## Additional Information Why Cuscal? At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all. Here, you’ll deliver or support interesting, ground-breaking work that has real impact - on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow. You’ll also enjoy a range of benefits, including: * Recognition and growth: Celebrate achievements through IGNITE and grow with tailored development opportunities. * Wellbeing focus: Access initiatives supporting physical, mental, and financial health, plus discounts via ‘Cuscal Advantage.’ * Diversity and inclusion: Join a workplace that values different perspectives and flexible work arrangements. Join us and reimagine the future If you’re excited to join a company that’s shaping the future of how Australia moves money, we’d love to hear from you. Apply now and let’s explore who you are, what drives you and how you can contribute to our vision for the future. Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal. Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.", "summaryDescription" : "Manager, Operational Risk at Cuscal. Skills: Operational Risk Management, Regulatory Compliance. Lead operational oversight of risk. 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Puram Hobli, Ward No. 85, Bangalore" ], "certifications" : [ "ITIL v3/v4 Foundation", "ITIL Managing Professional", "ITIL Intermediate (Release, Control & Validation)", "SIAM Foundation", "SIAM Professional", "COBIT", "ISO/IEC 20000" ], "timestamp" : "2026-06-15T09:08:05.193", "fingerprint" : "1db18b2cccc62e0b2701748781cbf5145aaf3aa3c210069e8eb676e5bf43461e", "source" : "taleo", "language" : "en", "applyUrl" : "https://tas-daimler.taleo.net/careersection/ex/jobdetail.ftl?job=896774", "externalId" : "896774", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bangalore", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bangalore, Karnataka, India", "minimumEducation" : "Bachelor's", "experienceMinYears" : 7, "experienceMaxYears" : 12, "experienceLevel" : "Senior", "domainKnowledge" : "ITIL best practices; SIAM operating model; ITIL processes; Change Management; Release Management; Incident Management; Problem Management; Configuration Management; IT governance frameworks", "domainList" : [ "itil-best-practices", "siam-operating-model", "itil-processes", "change-management", "release-management", "incident-management", "problem-management", "configuration-management", "it-governance-frameworks" ], "domainSpecificKnowledge" : [ "ITIL best practices", "SIAM operating model", "ITIL processes", "Change Management", "Release Management", "Incident Management", "Problem Management", "Configuration Management", "IT governance frameworks" ], "communicationSkills" : "Executive-level reporting", "remoteFriendly" : false, "rawDescription" : "Position Overview: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } The SIAM Problem Manager is responsible for governing, coordinating, and assuring the end‑to‑end IT Problem Management process across multiple service providers within a SIAM operating model. The role ensures that recurring incidents and underlying root causes are systematically identified, analyzed, and eliminated to minimize service disruption and improve service stability. This role acts as a key integrator between internal IT teams, external vendors, and business stakeholders, ensuring adherence to ITIL best practices, effective root cause analysis (RCA), and organizational governance while driving continual service improvement. a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Responsibilities Own and manage the end‑to‑end Problem Management process within the SIAM framework. Ensure consistent application of problem management policies, RCA standards, and governance across all service providers. Coordinate cross‑supplier and cross‑tower problem investigations , including Major Incident–driven problems. Act as the single point of accountability for integrated problem resolution, root cause validation, and corrective/preventive actions. Lead and facilitate Problem Review meetings , RCA workshops, and post‑incident analysis sessions. Ensure high‑quality root cause analysis , impact assessment, and sustainable corrective and preventive actions (CAPA). Track, challenge, and govern problem remediation plans to closure, including vendor accountability. Communicate effectively with technical teams, operations, and business stakeholders , including executive‑level reporting on problem trends and risk. Support audit, compliance, and regulatory requirements related to problem management. Analyze problem performance metrics such as recurring incidents, backlog ageing, RCA quality, and repeat failures . Drive Continual Service Improvement (CSI) initiatives based on trend analysis, proactive problem identification, and systemic weaknesses. Education & Experience Qualification Education: Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. Master’s degree (MBA/MS in Information Systems, IT Management, or Operations) is an added advantage. ITIL v3/v4 Foundation certification (mandatory); ITIL Managing Professional or ITIL Intermediate (Release, Control & Validation) preferred. SIAM Foundation/Professional certification is desirable. Additional certifications in COBIT, ISO/IEC 20000, or IT governance frameworks are a plus. Experience: 7–12 years of overall IT experience, with at least 4–6 years in problem Management, Service Management, or IT Operations within an enterprise environment. Proven experience working in a SIAM or multi-vendor ecosystem with responsibility for integrated change governance. In-depth understanding of ITIL processes, especially Change, Release, Incident, Problem, and Configuration Management. Experience analyzing change performance metrics (change success rate, emergency changes, failed changes, change collisions) and driving improvement initiatives. Exposure to regulatory, audit, and compliance requirements related to IT change governance. Experience using ITSM tools such as ServiceNow, BMC Remedy, or similar platforms. Strong stakeholder management experience, including communication with senior leadership and external service providers. Experience in global delivery environments and cross-functional collaboration is preferred. Mercedes-Benz Research and Development India Private Limited", "summaryDescription" : "Service Integration & Management - Problem Management", "createdAt" : "2026-06-14T08:47:39.289", "lastUpdated" : "2026-06-15T09:08:05.193", "ingestTimestamp" : "2026-06-14T08:47:39.289", "mongoId" : "6a191e7758b93c861e39f718", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "ITIL best practices", "SIAM operating model", "ITIL processes", "Change Management", "Release Management", "Incident Management", "Problem Management", "Configuration Management", "IT governance frameworks", "ITIL v3/v4 Foundation", "ITIL Managing Professional", "ITIL Intermediate (Release, Control & Validation)", "SIAM Foundation", "SIAM Professional", "COBIT", "ISO/IEC 20000" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5e4274d8ee00a08e28f7", "title" : "Program Manager, Operational Efficiency", "company" : "Bolt Technology", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager, Operational Efficiency in Tallinn, Estonia within the Technology industry, adjusted for company size and seniority." }, "location" : "Tallinn, Estonia", "locations" : [ "Tallinn", "Estonia" ], "timestamp" : "2026-06-15T00:55:37.908", "fingerprint" : "f0e0a6f674394cc47ca642b1e6221c7face8f92264513644c3a6e3bbdf4d1352", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://bolt.eu/en/careers/positions/8484721002?gh_jid=8484721002", "externalId" : "8484721002", "structuredLocations" : [ { "city" : "Tallinn", "country" : "Estonia", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "59.4372420,24.7572693" } ], "locationText" : "Tallinn, Estonia", "experienceLevel" : "Manager", "professionalSkills" : [ "Process design", "Operations risk management", "Resource planning", "Continuous improvement", "Process audits", "Change management" ], "hardSkillsList" : [ "Process standardization", "Process automation", "Process elimination", "Process centralization", "Process outsourcing" ], "hardSkills" : [ { "name" : "Process standardization", "level" : "intermediate" }, { "name" : "Process automation", "level" : "intermediate" }, { "name" : "Process elimination", "level" : "intermediate" }, { "name" : "Process centralization", "level" : "intermediate" }, { "name" : "Process outsourcing", "level" : "intermediate" } ], "majorSkills" : "Operational efficiency, Program management, Process management, Risk management", "majorSkillsList" : [ "Operational efficiency", "Program management", "Process management", "Risk management" ], "coreResponsibilities" : "Lead programs within Efficiency domain, Drive operational efficiency, Manage operations risk, Foster collaboration across functions, Develop program plans, Mitigate risks, Adapt to changing circumstances, Ensure measurable results, Lead Hub Management program, Ensure cost efficiency of hubs, Ensure structured lifecycle management of hubs, Build or source processes and tooling, Support data and process integrity, Support automations, Lead Automated Access Management program, Ensure automated access for employees, Ensure automated access for agents, Manage risks around accesses, Manage regulatory requirements around accesses, Lead discovery of other programs, Manage other programs, Standardise operational processes, Build relevant tooling, Ensure speed of operational workflows, Ensure quality of operational workflows, Ensure cost efficiency of operational workflows, Define benchmark of operations, Propose relevant levers, Develop standard operating procedures, Design process flows, Establish tooling for procedures, Conduct process audits, Implement established processes, Implement tooling, Lead change management, Conduct onboardings", "teamCollaboration" : "Collaboration across functions", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "Ride-hailing operations", "domainList" : [ "ride-hailing-operations" ], "domainSpecificKnowledge" : [ "Ride-hailing operations" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Standard operating procedures; Process flows", "problemSolvingSkills" : "Problem solving methodologies", "outcomesObjectives" : "Achieve program goals; Maintain operational efficiency; Maintain process integrity; Maintain data integrity; Ensure measurable results", "qualificationsBasic" : "Program management experience, Proven track record delivering complex programs, Expertise in Operational Excellence tools, Expertise in problem solving methodologies, Highly analytical, Data-driven mindset, Great Excel skills, Proficient in project management methodologies, Proficient in project management tools", "qualificationsPreferred" : "Experience in a related field", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "We’re looking for a skilled Program Manager to join the Central Operations team, Ride-hailing About us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission! About the role The main objective of this position is to lead programs within the Efficiency domain to drive operational efficiency and operations risk management in Rides repetitive operations. This individual has a strong understanding of process design, leverages program management, fosters collaboration across functions and leads programs to achieve their goals while maintaining operational efficiency and process/data integrity. They are responsible for developing and managing program plans, mitigating risks, adapting to changing circumstances and ensuring measurable results. Main tasks and responsibilities: Leading the Hub Management program to ensure the cost efficiency and structured lifecycle management of hubs dedicated to supporting our partner drivers. Ensure processes and tooling are built or sourced to support data and process integrity and automations. Leading the Automated Access Management program to ensure all in-house employees and outsourced agents operating within the Rides vertical have automated access to the tooling and databases required for their daily work while ensuring the risks and regulatory requirements around accesses are managed. Leading the discovery of and manage other programs to standardise operational processes and build relevant tooling to ensure the speed, quality and cost efficiency of the operational workflows in the Rides vertical. Defining the benchmark of operations within your programs by proposing relevant levers (standardisation, automation, elimination, centralisation, outsourcing etc). Developing standard operating procedures (SOPs), design process flows and establish tooling to support said procedures. Conduct process audits where necessary. Implementing established processes and tooling across our markets by leading the change management and conducting onboardings where necessary. About you: You have previous experience in program management or a related field and a proven track record of successfully delivering complex programs on time and within budget You have demonstrated expertise in working with Operational Excellence tools and problem solving methodologies to assess the efficiency and effectiveness of current operations and drive continuous improvement. You are highly analytical and have a data-driven mindset with great Excel skills. You are a strong collaborator with excellent communication skills (both verbal and written) in English. You are a self-starter with a can-do attitude, ability to take initiative, learn quickly, and think independently. You are proficient in project management methodologies and tools. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Why you’ll love it here: Accelerate your professional growth with unique career opportunities. Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you. Take care of your physical and mental health with our wellness perks. Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge. Connect with colleagues at annual company events and smaller team gatherings. Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. *Some perks may differ depending on your location and role. #LI-Hybrid", "summaryDescription" : "Program Manager, Operational Efficiency at Bolt Technology. Skills: Operational efficiency, Program management, Process management, Risk management. Lead programs within Efficiency domain. Drive operational efficiency", "postedDate" : "2026-06-12T21:47:20.665", "createdAt" : "2026-06-12T21:47:20.665", "lastUpdated" : "2026-06-15T00:55:37.908", "ingestTimestamp" : "2026-06-12T21:47:20.665", "mongoId" : "6a2c5e4274d8ee00a08e28f7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Process standardization", "Process automation", "Process elimination", "Process centralization", "Process outsourcing", "Operational efficiency", "Program management", "Process management", "Risk management", "Process design", "Operations risk management", "Resource planning", "Continuous improvement", "Process audits", "Change management", "Ride-hailing operations" ], "skillCount" : 16, "jobCategory" : "other", "jobSubcategory" : "ride-hailing", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a21ad3674d8ee00a0cc2570", "title" : "Software Development Engineer, Amazon Connect - Entity Resolution", "company" : "Amazon Development Center U.S., Inc.", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 143700.0, "max" : 194400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T02:54:46.215", "fingerprint" : "e6e1a3d94a4f1394f3d5358c49069abb69659853ad323f541be5ad513753b267", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10439847/apply", "externalId" : "5b169996-ce37-4ba7-bf6c-7e9973dbd5a2", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "AWS, AI", "professionalSkills" : [ "System design", "Reliability", "Scaling" ], "hardSkillsList" : [ "Software development", "System architecture" ], "softSkillsList" : [ "Curiosity", "Mentoring" ], "hardSkills" : [ { "name" : "Software development", "level" : "intermediate" }, { "name" : "System architecture", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Curiosity" }, { "name" : "Mentoring" } ], "majorSkills" : "Entity Resolution, AI Solutions", "majorSkillsList" : [ "Entity Resolution", "AI Solutions" ], "coreResponsibilities" : "Provide business applications, Accelerate customer businesses, Deliver technology solutions, Build opinionated solutions, Become trusted partner, Create customer centric experiences, Build reliable engagement services, Build scalable engagement services, Build secure engagement services", "teamCollaboration" : "Cross-functional teams; Inclusive team culture", "domainKnowledge" : "AI; Customer engagement; Cloud computing", "domainList" : [ "ai", "customer-engagement", "cloud-computing" ], "domainSpecificKnowledge" : [ "AI", "Customer engagement", "Cloud computing" ], "continuousLearning" : "Knowledge sharing; Career advancing resources", "innovationCreativity" : "Curiosity", "qualificationsBasic" : "3+ years professional software development, 2+ years system design or architecture, Experience programming at least one language", "qualificationsPreferred" : "3+ years full software development life cycle, Bachelor's degree in computer science", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers. Customer Engagement is a growth agent for companies that look to invest in communicating and engaging with their end customers, understanding their behaviors and unique interactions, and learning how to engage at the right precise moment with the right customer experience. Behind each of these interactions are unique moments that create an opportunity to learn and understand more about who they are and what they want. AWS Customer Engagement services (Amazon Connect, Amazon Pinpoint, Amazon SES) power over 20 billion customer interactions per day across multiple channels and use cases. We seek to create the most customer centric experiences with highly reliable, scalable, and secure engagement services that build customer knowledge, trust, and drive growth. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually", "summaryDescription" : "Software Development Engineer, Amazon Connect - Entity Resolution at Amazon Development Center U.S., Inc.. Skills: Entity Resolution, AI Solutions. Provide business applications. Accelerate customer businesses", "postedDate" : "2026-06-13T05:18:31.044", "createdAt" : "2026-06-13T05:18:31.044", "lastUpdated" : "2026-06-15T02:54:46.215", "ingestTimestamp" : "2026-06-13T05:18:31.044", "mongoId" : "6a21ad3674d8ee00a0cc2570", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10439847/apply", "salaryAnnualMin" : 143700, "salaryAnnualMax" : 194400, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Software development", "System architecture", "Curiosity", "Mentoring", "Entity Resolution", "AI Solutions", "System design", "Reliability", "Scaling", "AI", "Customer engagement", "Cloud computing" ], "skillCount" : 12, "jobCategory" : "engineering", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2c70ed74d8ee00a092cf00", "title" : "Senior Dispute Resolution Specialist - Investment and Advice - 24 month fixed term contract", "company" : "AFCA", "industry" : "Financial Services", "salary" : { "min" : 125000.0, "max" : 165000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Senior Dispute Resolution Specialist in Melbourne, Australia, with adjustments for the financial services industry and a senior experience level." }, "location" : "Melbourne, VIC, Australia", "locations" : [ "Melbourne", "VIC", "Australia" ], "timestamp" : "2026-06-15T09:31:44.601", "fingerprint" : "ce39a7319783e7f039dcc11d11fa5e123b11cd69a85b0ddafbebbb5025dac72b", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AFCA/744000131825186-senior-dispute-resolution-specialist-investment-and-advice-24-month-fixed-term-contract", "externalId" : "744000131825186", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Melbourne", "state" : "Victoria", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-37.8142454,144.9631732" } ], "locationText" : "Melbourne, Victoria, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Dispute resolution", "Legal analysis", "Regulatory compliance", "Risk management", "Financial fairness" ], "hardSkillsList" : [ "Complaint resolution", "Information gathering", "Written decision production", "Investigating disputes" ], "hardSkills" : [ { "name" : "Complaint resolution", "level" : "intermediate" }, { "name" : "Information gathering", "level" : "intermediate" }, { "name" : "Written decision production", "level" : "intermediate" }, { "name" : "Investigating disputes", "level" : "intermediate" } ], "majorSkills" : "Dispute resolution, Investments and Advice, Regulatory compliance", "majorSkillsList" : [ "Dispute resolution", "Investments and Advice", "Regulatory compliance" ], "coreResponsibilities" : "Apply AFCA complaint resolution criteria, Resolve financial complaints fairly, Resolve financial complaints efficiently, Review complex complaints, Gather information from customers, Understand core issues, Determine key issues, Investigate where further information is required, Produce written decisions in plain English", "teamCollaboration" : "Work with customers; Work with financial firms", "domainKnowledge" : "Derivatives and hedging; Managed investments; Securities; Self Managed Super Fund; Crypto currency; Financial advice; Financial disputes; Regulatory environments; Industry codes; Good industry practice; AFCA decision", "domainList" : [ "derivatives-and-hedging", "managed-investments", "securities", "self-managed-super-fund", "crypto-currency", "financial-advice", "financial-disputes", "regulatory-environments", "industry-codes", "good-industry-practice", "afca-decision" ], "domainSpecificKnowledge" : [ "Derivatives and hedging", "Managed investments", "Securities", "Self Managed Super Fund", "Crypto currency", "Financial advice", "Financial disputes", "Regulatory environments", "Industry codes", "Good industry practice", "AFCA decision" ], "communicationSkills" : "Written decisions; Plain English", "documentationSkills" : "Written decisions", "continuousLearning" : "Staying informed about industry developments; Staying informed about regulatory changes", "problemSolvingSkills" : "Investigate and identify gaps", "outcomesObjectives" : "Resolve financial complaints fairly; Resolve financial complaints efficiently; Resolve complaints for customers; Resolve complaints for financial firms; Resolve complaints in a timely manner", "qualificationsBasic" : "Legal or litigation experience, Experience in Investments and Advice sector, Demonstrated understanding of complaints resolution processes, Proven ability to manage complex disputes, Ability to investigate and identify gaps, Verbal and written communication skills, Excellent organisational skills, Resilience and empathy", "qualificationsPreferred" : "Navigating complex regulatory environments, Understanding of traditional financial products, Understanding of emerging financial products, Understanding of cryptocurrency", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first. We have fantastic career opportunities for passionate Senior Dispute Resolution Specialists to help drive financial fairness in our Investments and Advice team, including the rapidly evolving cryptocurrency space on a 24 month contract. As a Senior Dispute Resolution Specialist, you will * Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decision to resolve financial complaints fairly and efficiently. * Review complex complaints from consumers and small businesses that have not been resolved directly with the financial firm * Work with customers to gather information and understand the core issues * Determine key issues and investigate where further information is required from complainants and third parties and produce written decisions in plain English Under our Investment and Advice jurisdiction, we consider a range of complaints relating to Investments and financial advice matters we consider cover a range of products including: * Derivatives and hedging * Managed investments * Securities * Self Managed Super Fund * Crypto currency ## Qualifications To be successful in this role, you will need: * Legal or litigation experience is highly regarded , particularly in navigating complex regulatory environments and resolving financial disputes. * Experience in the the Investments and Advice sector, with a strong understanding of both traditional and emerging financial products, including cryptocurrency. * Demonstrated understanding of complaints / dispute resolution processes and a strong resolution mindset * Proven ability to manage and resolve complex disputes, ensuring compliance with relevant legislation and industry standards. * A proactive approach to staying informed about industry developments and regulatory changes. * Ability to investigate and identify gaps in information to seek appropriate information needed to form a view * Strong verbal and written communication skills to break down complex information for a variety of stakeholders and create confidence with customers * Excellent organisational skills that enable you to work across multiple activities ensuring matters are progressing * Resilience and empathy to have difficult conversations with the focus to resolve complaints for customers and their financial firms in a timely manner ## Additional Information To apply If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply even if you don’t meet every single criterion. We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at Careers@afca.org.au. We believe fairness starts with people. That’s why we don’t use AI or automated tools to screen candidates. As a result, our processes may take a little longer, and we thank you for your patience. About AFCA The Australian Financial Complaints Authority (AFCA) was established in 2018 as a private not-for-profit ombudsman service providing free, fair and independent help with financial disputes. The original team has grown to over 1600 dedicated professionals. Since 2018, AFCA has received more than 634,000 complaints, helping to secure $2.1 billion in compensation for consumers. 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Resilience teams; Risk teams; Control teams", "domainKnowledge" : "Incident management processes; Operational processes", "domainList" : [ "incident-management-processes", "operational-processes" ], "domainSpecificKnowledge" : [ "Incident management processes", "Operational processes" ], "toolProficiency" : [ "ServiceNow" ], "communicationSkills" : "Stakeholder communication; Leadership communication", "documentationSkills" : "Documentation", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "24x7 basis, Rotating holiday and weekend coverage, Lead incident response efforts outside standard business hours", "qualificationsBasic" : "Bachelor's degree or equivalent experience, 10+ years of experience in incident management, business continuity, disaster recovery, risk, or controls, understanding of incident management and operational processes, Ability to manage multiple incidents in a high-pressure environment, Experience working across cross-functional teams in a large, complex organization", "qualificationsPreferred" : "Familiarity with ServiceNow and incident reporting tools", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "**_About Northern Trust:_** Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. # **Specialist, Incident Management and Operational Resiliency** # # **Summary** # The Specialist, Incident Management and Operational Resiliency plays a key role in leading enterprise incident response and strengthening operational resiliency across the organization. This role manages incidents from assessment through resolution, drives clear stakeholder communication, supports post-incident reviews and remediation, and helps advance governance, testing, and continuous improvement. # **Key Responsibilities** ## **Incident Management** * Monitor and assess potential incidents across the enterprise * Coordinate incident triage and escalation based on severity thresholds * Activate response teams and escalation pathways as needed * Coordinate cross-functional teams to drive resolution * Provide ongoing updates on incident status, impact, and risk * Manage incident calls and communication channels * Ensure incidents are logged, tracked, and managed through resolution **Communication and Stakeholder Management** * Provide clear, timely communication to stakeholders, leadership, and impacted business units * Support regulatory, vendor, and client communications when needed **Incident Governance, Reporting, and Documentation** * Ensure adherence to incident management policies, standards, and procedures * Maintain accurate documentation of timelines, decisions, and actions * Support governance reporting, metrics, and performance analysis * Help improve incident management processes and controls **Post-Incident Review and Continuous Improvement** * Support post-incident and after-action reviews * Track remediation efforts through completion and validate effectiveness **Process and Framework Support** * Help enhance incident management methodologies, playbooks, and templates * Support testing, simulations, and scenario planning * Partner with resilience, risk, and control teams to strengthen preparedness # **Required Skills & Experience** * # Bachelor's degree or equivalent experience * 10+ years of experience in incident management, business continuity, disaster recovery, risk, or controls * Strong understanding of incident management and operational processes across Northern Trust * Ability to manage multiple incidents in a high-pressure environment * Strong communication, stakeholder management, and problem-solving skills * Experience working across cross-functional teams in a large, complex organization * Familiarity with ServiceNow and incident reporting tools preferred _Please note that Northern Trust operates on a hybrid work model, with three days in the office each week as the standard. Due to the nature of the work and the follow-the-sun model used by this team, remote work may be approved for the selected candidate._ _This role is part of a global team responsible for managing critical incidents on a 24x7 basis. Partners in this role are expected to lead incident response efforts outside standard business hours, including rotating holiday and weekend coverage._ Salary Range: $130,530 - 228,380 USD _Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component._ **Working with Us:** As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater ** _Reasonable accommodation_** Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [MyHRHelp@ntrs.com](mailto:MyHRHelp@ntrs.com). We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.", "summaryDescription" : "Specialist, Incident Management and Operational Resiliency at Northern Trust. Skills: Incident management, Operational resiliency, Stakeholder management. Monitor and assess potential incidents. Coordinate incident triage and escalation", "postedDate" : "2026-06-09T15:18:53.463", "createdAt" : "2026-06-11T15:18:53.340", "lastUpdated" : "2026-06-14T20:48:19.084", "ingestTimestamp" : "2026-06-11T15:18:53.340", "mongoId" : "6a2657ae74d8ee00a021dc4f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://ntrs.wd1.myworkdayjobs.com/northerntrust/job/Tempe-AZ/Specialist--Incident-Management-and-Operational-Resiliency_R156099", "salaryAnnualMin" : 130530, "salaryAnnualMax" : 228380, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Incident response", "Stakeholder communication", "Process improvement", "Problem-solving", "Incident management", "Operational resiliency", "Stakeholder management", "Business continuity", "Disaster recovery", "Risk management", "Controls management", "Incident management processes", "Operational processes", "ServiceNow" ], "skillCount" : 14, "jobCategory" : "operations", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 5, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "69d5e4962beec4dd3d931918", "title" : "Software Development Engineer, Device Observability and Troubleshooting", "company" : "Servicios Comerciales Amazon Mexico S. de R.L. de C.V.", "industry" : "Software Development, alexa and amazon devices", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "MXN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Software Development Engineer in Zapopan, Mexico, adjusted for the technology industry." }, "location" : "Zapopan, Jalisco, MEX", "locations" : [ "Zapopan, Jalisco, MEX" ], "timestamp" : "2026-06-15T05:28:39.083", "fingerprint" : "eb2dcbea9adfa56fd5ab47d1e411dd4ae21bca48943b40b60ad8c3c3f367fd9e", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10385321/apply", "externalId" : "981ac712-9510-47df-bdec-4ec0e6a870e5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Zapopan", "state" : "Jalisco", "country" : "Mexico", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "20.7211203,-103.3913671" } ], "locationText" : "Zapopan, Jalisco, Mexico", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Full stack", "professionalSkills" : [ "Supply chain", "Operations", "Logistics" ], "hardSkillsList" : [ "Software development", "System design", "Architecture" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Software development", "level" : "intermediate" }, { "name" : "System design", "level" : "intermediate" }, { "name" : "Architecture", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Full stack development, Supply chain systems", "majorSkillsList" : [ "Full stack development", "Supply chain systems" ], "coreResponsibilities" : "Develop new features, Refine requirements, Design features, Implement features, Test software, Support deployed software, Deliver features, Write code, Conduct design reviews, Improve engineering excellence", "teamCollaboration" : "Agile team; Scrum methodology; Internal operations; External vendors", "projectManagementSkills" : [ "Agile", "Scrum" ], "domainKnowledge" : "Device Services; Supply Chain; Forward Logistics; Reverse Logistics; Warehouse Management; Network optimization", "domainList" : [ "device-services", "supply-chain", "forward-logistics", "reverse-logistics", "warehouse-management", "network-optimization" ], "domainSpecificKnowledge" : [ "Device Services", "Supply Chain", "Forward Logistics", "Reverse Logistics", "Warehouse Management", "Network optimization" ], "innovationCreativity" : "Innovate to deliver solutions; Automate operational tasks; Re-invent supply chain; Build intelligent platform", "problemSolvingSkills" : "Troubleshooting", "outcomesObjectives" : "Meet customer obsession; Make devices available", "qualificationsBasic" : "3+ years software development experience, 2+ years system design/architecture experience, Experience programming at least one language", "qualificationsPreferred" : "3+ years full SDLC experience, Bachelor's degree in computer science", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Amazon Device Services organization is hiring a Software Development Engineer to help us build cross-platform software to enable the seamless launch, provisioning and management of devices. The team is responsible for building solutions that enable Device Operations and Supply Chain end-to-end: from product design and component sourcing, through production and shipment, to returns, screening and repair. We innovate to deliver timely and scalable technological solutions and automate operational tasks to allow the business to focus on high value-add activities and grow. We are looking for a talented Software Development Engineer to help build from ground up our Supply Chain and Operations systems of the future. We are starting an exciting journey of building full stack solutions for our internal customers, including Forward and Reverse Logistics, Warehouse Management, Operations, Finance, and internal technical teams. We are looking for someone who is passionate about delivering the best possible customer experience and allowing us to meet our customer obsession of making our current and upcoming line of devices available in-stock to delight our customers. In this role you will be a leader in the engineering group of full stack engineers and contribute to design, architecture and implementation for one or more of supply chain applications. We are looking to re-invent the supply chain with end to end network optimization and use data to build intelligent, self-learning platform to build the world class platform. Great opportunity to make a huge impact in developing next generation of solutions in our rapidly growing devices group. Key job responsibilities Your key responsibility will be developing new features in the Forward Logistics space using agile methodologies to deliver including requirements refinement, feature design, implementation, testing and operational support of the deployed software. A day in the life You will be part of an agile team using \"scrum\" methodology to deliver features for both internal operations and external vendors. This includes daily stand-ups, interacting with end users and product managers, mentoring junior developers, writing code, design reviews, and engineering excellence improvements. About the team We are a tight nit and efficient team that delivers automation and optimization supply chain solutions for the Devices ((i.e. Amazon Echoes, Kindles, FireTV, Ring, etc) organization. We are specialized in that Amazon Devices develops and owns the product that Amazon is selling on both the Amazon retail site and to external vendors. Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Software Development Engineer, Device Observability and Troubleshooting at Servicios Comerciales Amazon Mexico S. de R.L. de C.V.. Skills: Full stack development, Supply chain systems. Develop new features. Refine requirements", "postedDate" : "2026-06-13T07:31:27.854", "createdAt" : "2026-06-13T07:31:27.854", "lastUpdated" : "2026-06-15T05:28:39.083", "ingestTimestamp" : "2026-06-13T07:31:27.854", "mongoId" : "69d5e4962beec4dd3d931918", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10385321/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Software development", "System design", "Architecture", "Mentoring", "Full stack development", "Supply chain systems", "Supply chain", "Operations", "Logistics", "Agile", "Scrum", "Device Services", "Supply Chain", "Forward Logistics", "Reverse Logistics", "Warehouse Management", "Network optimization" ], "skillCount" : 17, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c7af874d8ee00a0947af6", "title" : "*$2500 SIGN ON BONUS* - Fire and Security Technician", "company" : "ECC", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Fire and Security Technician in Kansas City, United States, with adjustments for the technology industry and company size." }, "location" : "Kansas City, Missouri, United States", "locations" : [ "Kansas City", "Missouri", "United States" ], "certifications" : [ "OSHA 10" ], "timestamp" : "2026-06-15T03:26:52.740", "fingerprint" : "174b25ca9f5fb56b9db06d3c23350992f7c16d46632682a2a56de261c9cfb734", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/eccintegrator/jobs/4243521009", "externalId" : "4243521009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kansas City", "state" : "Missouri", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.1001050,-94.5781416" } ], "locationText" : "Kansas City, Missouri, United States", "professionalSkills" : [ "Customer service", "Internal communication", "Technical standards adherence" ], "hardSkillsList" : [ "Cable placement", "Cable termination" ], "softSkillsList" : [ "Solution-focused", "Organized", "Personable", "Adaptable to change" ], "hardSkills" : [ { "name" : "Cable placement", "level" : "intermediate" }, { "name" : "Cable termination", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Solution-focused" }, { "name" : "Organized" }, { "name" : "Personable" }, { "name" : "Adaptable to change" } ], "majorSkills" : "Electronic systems installation", "majorSkillsList" : [ "Electronic systems installation" ], "coreResponsibilities" : "Install electronic systems, Install system racks, Stage equipment on-site, Label equipment, Label field cabling, Perform installation tasks, Maintain debris-free workspace, Greet customers, Interact with customers, Report issues to Lead Tech, Complete required documentation, Complete As-Builts, Complete timekeeping, Recognize change order opportunities, Report job-related issues, Provide communication to Lead Tech, Adhere to safety policies, Report unsafe work conditions, Wear proper PPE, Cultivate positive working relationships, Engage in behaviors foster healthy work environment, Adhere to company policies, Adhere to company procedures, Adhere to company core values", "teamCollaboration" : "Work with Lead Tech; Work within departments; Work across departments", "domainKnowledge" : "Wiring standards; Installation standards", "domainList" : [ "wiring-standards", "installation-standards" ], "domainSpecificKnowledge" : [ "Wiring standards", "Installation standards" ], "toolProficiency" : [ "Hand tools", "Power tools", "Scanning devices", "Smart phones", "Professional tablets" ], "communicationSkills" : "Verbal interaction; Phone interaction", "documentationSkills" : "As-Builts; Timekeeping", "continuousLearning" : "Desire to learn new technologies", "problemSolvingSkills" : "Solution-focused", "specialRequirements" : "Ability work long hours, Ability work evenings, Ability work weekends, Ability work holidays, Ability work overtime, Ability travel overnight, Ability travel nationally, Ability travel internationally, Ability climb, Ability stoop, Ability bend, Ability kneel, Ability crouch, Ability lift, Ability push, Ability pull, Work with hazards, Work with moving mechanical parts, Work with moving vehicles, Work with electrical current, Operate power tools, Operate equipment, Operate lifts, Operate scaffolding, Repetitive motion, Substantial hand movements, Exerting up to 100 pounds, Exerting up to 50 pounds, Exerting up to 20 pounds", "qualificationsBasic" : "Basic understanding blueprints, Basic knowledge hand tools, Basic understanding mounting, Understand installation methods, Mechanical aptitude, Familiarity MS Word, Familiarity MS Excel, Familiarity MS Outlook, Familiarity CMR, High School Diploma, Valid driver’s license, Proof vehicle insurance", "qualificationsPreferred" : "OSHA 10 within 90 days", "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Title: Fire and Security Technician Location: Kansas City, MO (and surrounding areas) $2500 HIRING BONUS! Job summary: The Fire and Security Technician performs all tasks under the direct supervision of a Lead Installation Technician or General Foreman and is primarily responsible for the accurate and efficient installation of simple to complex electronic systems. Key responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following areas of responsibility represent Key Results Areas (KRA’s) for which performance will be measured: Equipment Installation Through education and practice, develops an understanding of industry wiring and installation standards and practices. Installs system racks and perform on-site staging of equipment delivered. Properly labels equipment and field cabling in accordance with Technical Standards. Performs installation tasks such as cable placement and termination. Maintains a debris-free workspace. Customer Service Serves as the face of the organization to best represent the ECC brand and reputation; properly greets and interacts with customers in a courteous, respectful, and professional manner. Presents self in a professional manner and positively represents the company image. Internal Communication Utilizes Lead Tech as the primary communication conduit for technical questions, verifications, and issue reporting. Completes all required documentation accurately and within expected timeframes. This includes but may not be limited to As-Builts, and timekeeping. Recognizes change order opportunities and job-related issues. Be solution-focused by providing communication to Lead Tech with potential resolution. Technical Standards Ensures consistent adherence to company established technical service standards, thereby insuring the highest level of customer satisfaction. Maintains proper tools, materials and test equipment to sustain the highest technical quality possible within the constraints of strong financial management. Maintains accurate on-site installation supplies and materials inventory levels to ensure adequate availability for installations. Additional Responsibilities Performs work in adherence to OSHA and company safety policies and procedures as they are introduced to the Company; promptly report unsafe work conditions to supervisor. Ensures proper PPE is worn based upon working conditions. Cultivates positive working relationships within and across departments. Engages in behaviors that foster a healthy work environment and company culture. Presents self in a professional manner and appropriately represent the Company image. Adheres to company-issued policies, procedures, core values, behavioral or other standards as prescribed by the Company. Qualifications: Basic understanding of blueprints and drawings. Basic knowledge of hand and power tool usage and safety. Basic understanding of mounting and rigging concepts. Understand installation methods that apply to plumb, level, and square. Strong mechanical aptitude. Familiarity with programs such as MS Word, Excel, Outlook and CMR. Must thrive in a fast-paced environment and effectively handle stressful situations. Capable of working independently as well as in a team environment. Must be solution-focused, forward-thinking and organized. Must be personable, and possess adequate communication, customer service and interpersonal skills to effectively interact with internal and external team members. Aptitude and desire to learn new technologies as they are introduced to the Company. Highly adaptable to change. Ability to present self in a professional manner and positively represent the company image. Ability to work long hours, evenings, weekends, holidays, and overtime as required by the job. High School Diploma or GED. OSHA 10 or achievement thereof within 90 days. Valid driver’s license. Proof of vehicle insurance is required for those who may drive a personal vehicle for business. Physical Demands (ADA): Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Such requests should be made in writing to the position’s supervisor and/or Human Resources. All requests shall require review by the Human Resources department. Ability to communicate and interact verbally, both in person and over the phone. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Ability to travel overnight, up to 100% of the time. Ability to travel to work locations nationally and possibly internationally. Ability to climb, stoop, bend, kneel, crouch, lift, push and/or pull, frequently. Ability to work with hazards and a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, etc. Ability to use personal computers, basic scanning devices, smart phones and professional tablets effectively; aptitude to learn new technologies as they are introduced to the company. Visual acuity to determine the accuracy, neatness and thoroughness of the work assigned. Ability to perform activities such as operate power tools, equipment including lifts, scaffolding. Our Culture of Freedom and Responsibility: ECC values autonomy, empowering employees to make strategic decisions and drive projects. We foster an environment for innovative thinking and personal accountability, emphasizing mutual respect and continuous development. Ethical and Inclusive Policies: We adhere to the highest standards of integrity and ethics, supporting an inclusive, drug-free workplace with a strict non-discrimination policy. Leadership and Integrity: Our leaders balance professional obligations and personal well-being, creating a supportive environment that promotes a healthy work-life balance. Join Us: At ECC, your contributions will drive innovation and efficiency in industries worldwide. Enjoy a culture that supports both your professional and personal growth.", "summaryDescription" : "*$2500 SIGN ON BONUS* - Fire and Security Technician at ECC. Skills: Electronic systems installation. Install electronic systems. Install system racks", "postedDate" : "2026-06-13T20:20:54.929", "createdAt" : "2026-06-13T20:20:54.929", "lastUpdated" : "2026-06-15T03:26:52.740", "ingestTimestamp" : "2026-06-13T20:20:54.929", "mongoId" : "6a2c7af874d8ee00a0947af6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Cable placement", "Cable termination", "Solution-focused", "Organized", "Personable", "Adaptable to change", "Electronic systems installation", "Customer service", "Internal communication", "Technical standards adherence", "Wiring standards", "Installation standards", "OSHA 10", "Hand tools", "Power tools", "Scanning devices", "Smart phones", "Professional tablets" ], "skillCount" : 18, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a897774d8ee00a0680a70", "title" : "Operational Excellence Analyst", "company" : "Longbridge Financial", "industry" : "Financial Services", "salary" : { "min" : 65000.0, "max" : 70000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Paramus, NJ, United States", "locations" : [ "Paramus", "NJ", "United States" ], "timestamp" : "2026-06-15T01:04:55.732", "fingerprint" : "7ce2918a9f90e802f8a604eaadd779462f5d54be1967913df948c226241cbe0b", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/LongbridgeFinancial/744000131498464-operational-excellence-analyst-remote-hybrid-paramus-nj-or-houston-tx-", "externalId" : "744000131498464", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Paramus", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.9452911,-74.0735899" }, { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Paramus, New Jersey, United States; Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Process improvement methodologies", "Data analysis", "System implementation" ], "hardSkillsList" : [ "Quantitative skills", "Data interpretation" ], "hardSkills" : [ { "name" : "Quantitative skills", "level" : "intermediate" }, { "name" : "Data interpretation", "level" : "intermediate" } ], "majorSkills" : "Process optimization, System enablement, Data-driven decision making", "majorSkillsList" : [ "Process optimization", "System enablement", "Data-driven decision making" ], "coreResponsibilities" : "Analyze operational processes, Design operational processes, Improve operational processes, Identify process gaps, Identify process risks, Identify process inefficiencies, Drive remediation initiatives, Establish KPIs, Monitor KPIs, Establish SLAs, Monitor SLAs, Support system implementations, Support system enhancements, Support system integrations, Support system deployments, Administer mortgage operational systems, Optimize mortgage operational systems, Ensure systems align with business needs, Ensure systems align with regulatory requirements, Analyze business data, Analyze system data, Analyze operational data, Generate insights, Support decision-making, Translate data into recommendations, Act as a liaison across departments, Act as a liaison with external vendors, Support vendor selection, Support vendor onboarding, Support vendor implementation, Ensure stakeholder alignment, Document processes, Document procedures, Document system configurations, Contribute to audit readiness, Contribute to risk mitigation, Contribute to regulatory compliance", "teamCollaboration" : "Cross-functional partner; Across internal departments; Across external vendors; Across partners; Across technical teams; Across business teams", "projectManagementSkills" : [ "Execution discipline" ], "domainKnowledge" : "Mortgage operations; Structured process improvement", "domainList" : [ "mortgage-operations", "structured-process-improvement" ], "domainSpecificKnowledge" : [ "Mortgage operations", "Structured process improvement" ], "documentationSkills" : "Documenting processes; Documenting procedures; Documenting system configurations", "problemSolvingSkills" : "Analytical thinking; Data-driven approach", "outcomesObjectives" : "Enhance efficiency; Enhance scalability; Enhance effectiveness; Ensure performance meets business objectives; Drive productivity; Drive quality; Drive performance; Enable scalable growth; Improve production outcomes; Reduce operational risk", "qualificationsBasic" : "2+ years of experience in financial services, 2+ years of experience in mortgage operations, Proficiency in data analysis and interpretation", "qualificationsPreferred" : "Bachelor's degree preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity. As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined. And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way. But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins. Why Longbridge? At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team: * Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do. * A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.” * Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers. If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together! Longbridge Financial is seeking a highly motivated and results-driven Operational Excellence Analyst to support the company through process optimization, system enablement, and data-driven decision making. In this role, you will directly impact business operations by designing, improving, and scaling critical processes and systems that support production, compliance, and growth. You will serve as a cross-functional partner, ensuring operational efficiency and alignment across the business. This position is ideal for a strategic thinker who thrives in a fast-paced environment and is passionate about transforming complex processes into scalable, efficient, and measurable outcomes. Key Responsibilities: Process Optimization & Execution * Analyze, design, and continuously improve operational processes to enhance efficiency, scalability, and effectiveness * Identify process gaps, risks, and inefficiencies and drive remediation initiatives * Establish and monitor KPIs and SLAs to ensure performance meets business objectives Systems & Technology Enablement * Partner with technology teams to support system implementations, enhancements, integrations and deployments. * Administer and optimize key mortgage operational systems * Ensure systems are aligned with evolving business needs and regulatory requirements Data & Business Analytics * Analyze business, system, and operational data to generate insights and support decision-making * Translate data into actionable recommendations that drive productivity, quality, and performance Cross-Functional & Vendor Collaboration * Act as a liaison across various internal departments and external vendors and partners * Support vendor selection, onboarding, and implementation activities * Ensure alignment across stakeholders during process and system changes Operational Governance * Assist in documenting processes, procedures, and system configurations * Contribute to audit readiness, risk mitigation, and regulatory compliance ## Qualifications * Bachelor’s degree preferred * 2+ years of experience in financial services, mortgage operations, or a related environment * Strong analytical and quantitative skills with proficiency in data analysis and interpretation * Understanding of operational processes, system workflows, and structured process improvement methodologies Core Competencies * Process Design & Optimization: Strong ability to break down and improve complex workflows * Analytical Thinking: Data-driven approach to problem-solving and decision-making * Systems Orientation: Comfortable working across multiple platforms and tools * Execution Discipline: Ability to manage initiatives from concept through implementation * Collaboration & Communication: Effective at building partnerships across technical and business teams * Attention to Detail: High level of accuracy in managing complex processes and systems Reporting Structure This role reports to the Operational Excellence Manager. Why This Role Matters This role is critical to enabling scalable growth, operational efficiency, and system reliability across Longbridge Financial’s mortgage operations. Success in this position will directly contribute to improved production outcomes, reduced operational risk, and enhanced organizational performance. ## Additional Information * Working in a growing and dynamic industry * Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts * 401(k) with company match * Paid time off * This is an non exempt role * Target base salary range is 65 - 70K which is based on various factors including skills and work experience. * LBF is an EEO/AA/Vet/Disabled Employer * Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial. Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.", "summaryDescription" : "Operational Excellence Analyst at Longbridge Financial. Skills: Process optimization, System enablement, Data-driven decision making. Analyze operational processes. Design operational processes", "postedDate" : "2026-06-10T16:33:23.000", "createdAt" : "2026-06-12T04:41:15.177", "lastUpdated" : "2026-06-15T01:04:55.732", "ingestTimestamp" : "2026-06-12T04:41:15.177", "mongoId" : "6a2a897774d8ee00a0680a70", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 70000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Quantitative skills", "Data interpretation", "Process optimization", "System enablement", "Data-driven decision making", "Process improvement methodologies", "Data analysis", "System implementation", "Execution discipline", "Mortgage operations", "Structured process improvement" ], "skillCount" : 11, "jobCategory" : "other", "jobSubcategory" : "other", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "69f552ce4c40e2acd1fdd2f9", "title" : "Software Dev Manager, Device Troubleshooting, Logs", "company" : "ADCI", "industry" : "Software Development, alexa and amazon devices", "salary" : { "min" : 2500000.0, "max" : 4000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager level Software Development role in Bengaluru, India, adjusted for the technology industry and company size." }, "location" : "Bengaluru, Karnataka, IND", "locations" : [ "Bengaluru, Karnataka, IND" ], "timestamp" : "2026-06-15T01:54:27.123", "fingerprint" : "1167863097338a17b424f951e0039ec993a394e8acc2e5cc9be82d98781e4fcf", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10409443/apply", "externalId" : "514781a4-940a-477a-b056-4f0e26776969", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, Karnataka, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceLevel" : "Manager", "technicalSkills" : "AI, Cloud services, Device-side libraries", "professionalSkills" : [ "Technical product ownership", "Agile/Scrum environment", "Engineering roadmap", "Operational excellence", "Architectural principles", "Design patterns" ], "hardSkillsList" : [ "Root cause analysis", "Auto-remediation", "Bug detection", "Log analysis", "System reliability", "System scalability" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Auto-remediation", "level" : "intermediate" }, { "name" : "Bug detection", "level" : "intermediate" }, { "name" : "Log analysis", "level" : "intermediate" }, { "name" : "System reliability", "level" : "intermediate" }, { "name" : "System scalability", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "AI-powered agentic capability, Cloud services, Device logs", "majorSkillsList" : [ "AI-powered agentic capability", "Cloud services", "Device logs" ], "coreResponsibilities" : "Lead and mentor software engineers, Foster technical excellence, Drive engineering best practices, Own end-to-end delivery, Manage scope, timelines, resource allocation, Drive architectural decisions, Define technical roadmaps, Deliver customer-focused solutions, Manage team performance, Conduct hiring, Provide performance reviews, Make data-driven decisions, Ensure operational excellence, Improve system reliability, Improve system scalability, Implement security best practices, Enforce compliance requirements, Manage risk strategies, Drive innovation, Maintain code quality standards, Maintain testing standards, Maintain documentation standards", "teamCollaboration" : "Cross-functionally with leaders; With product managers; With other engineering teams; With stakeholders", "projectManagementSkills" : [ "Agile", "Scrum", "Roadmap planning" ], "domainKnowledge" : "Amazon Devices; Device logging; AI agents; Cloud-native architecture", "domainList" : [ "amazon-devices", "device-logging", "ai-agents", "cloud-native-architecture" ], "domainSpecificKnowledge" : [ "Amazon Devices", "Device logging", "AI agents", "Cloud-native architecture" ], "documentationSkills" : "Documentation standards", "innovationCreativity" : "Innovating on behalf of customers; Creative problem-solver", "problemSolvingSkills" : "Troubleshooting; Diagnose bugs; Root cause analysis; Auto-remediate bugs; Problem-solver", "qualificationsBasic" : "3+ years engineering team management, 7+ years engineering experience, 8+ years leading multi tier web services, Knowledge of engineering practices and patterns, Experience partnering with product management, Experience designing or architecting systems", "qualificationsPreferred" : "Experience recruiting, hiring, mentoring/coaching, Managing teams of Software Engineers", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Amazon Device Logging team builds services that allow us to collect and analyze logs from all Amazon Devices - Echo, Fire TV, Tablets, and Kindle. We are building the next generation of AI-powered agentic capability to automatically detect, diagnose, root cause, and auto-remediate bugs at scale. As the Software Development Manager (SDM), you will lead the software engineering team that owns cloud services, device-side libraries, and AI agents. You will operate as a Single Threaded Owner (STO) and will own the engineering roadmap for the team, working cross-functionally with other engineering leaders and product managers. You will be responsible for hiring and career development of software engineers and quality assurance engineers. You will set the technical direction for the team to build highly performant, scalable, and extensible software applications and services. You will establish a team culture that focuses on engineering and operational excellence. You will set and shepherd the Agile/Scrum environment to deliver high-quality software against aggressive schedules. As a technical leader, you will also establish architectural principles, provide input into selecting design patterns, and mentor team members on their appropriate application. Lastly, we're looking for customer experience-minded entrepreneurs who are passionate about innovating on behalf of customers, demonstrate a high degree of technical product ownership, and want to have fun while making history. It is still Day 1 in the Devices business, and we need a creative problem-solver with exceptional judgment and the ability to deliver business results under ambiguous circumstances and tight timelines. Key job responsibilities - Lead and mentor a team of software engineers, fostering technical excellence and career development while driving engineering best practices. - Own end-to-end delivery of complex software projects, managing scope, timelines, and resource allocation across multiple work streams. - Drive architectural decisions and technical strategy aligned with business objectives and Amazon's leadership principles. - Collaborate with product managers, other engineering teams, and stakeholders to define technical roadmaps and deliver customer-focused solutions. - Manage team performance, conduct hiring, provide performance reviews, and make data-driven decisions for team growth and composition. - Ensure operational excellence through metrics, monitoring, and continuous improvement of system reliability and scalability. - Implement and enforce security best practices, compliance requirements, and risk management strategies across team deliverables. - Drive innovation and technical excellence while maintaining high standards for code quality, testing, and documentation. Basic Qualifications: - 3+ years of engineering team management experience - 7+ years of engineering experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams - Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems Preferred Qualifications: - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Software Dev Manager, Device Troubleshooting, Logs at ADCI. Skills: AI-powered agentic capability, Cloud services, Device logs. Lead and mentor software engineers. Foster technical excellence", "postedDate" : "2026-06-13T02:06:15.802", "createdAt" : "2026-06-13T02:06:15.802", "lastUpdated" : "2026-06-15T01:54:27.123", "ingestTimestamp" : "2026-06-13T02:06:15.802", "mongoId" : "69f552ce4c40e2acd1fdd2f9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10409443/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Root cause analysis", "Auto-remediation", "Bug detection", "Log analysis", "System reliability", "System scalability", "Leadership", "Mentoring", "AI-powered agentic capability", "Cloud services", "Device logs", "Technical product ownership", "Agile/Scrum environment", "Engineering roadmap", "Operational excellence", "Architectural principles", "Design patterns", "Agile", "Scrum", "Roadmap planning", "Amazon Devices", "Device logging", "AI agents", "Cloud-native architecture" ], "skillCount" : 24, "jobCategory" : "engineering", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2c83fa74d8ee00a095f569", "title" : "Chinese Operational Language Analyst", "company" : "SOSi", "industry" : "Information Technology And Services", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Chinese Operational Language Analyst in Suitland-Silver Hill, United States, adjusted for the government industry." }, "location" : "Suitland-Silver Hill, MD, United States", "locations" : [ "Suitland-Silver Hill", "MD", "United States" ], "timestamp" : "2026-06-15T06:44:00.176", "fingerprint" : "3c2639719aed4761ac7326de09c23a7dd1e585c222fd19f3055f4577917a9172", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SOSi1/3743990013584266-chinese-operational-language-analyst-", "externalId" : "3743990013584266", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Suitland-Silver Hill", "state" : "Maryland", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8487521,-76.9379324" } ], "locationText" : "Suitland-Silver Hill, Maryland, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Associate's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "SIGINT, Data mining", "professionalSkills" : [ "Language processing", "Intelligence analysis", "Data mining operations" ], "hardSkillsList" : [ "Translation", "Transcription", "Document translation" ], "hardSkills" : [ { "name" : "Translation", "level" : "intermediate" }, { "name" : "Transcription", "level" : "intermediate" }, { "name" : "Document translation", "level" : "intermediate" } ], "majorSkills" : "Language analysis, SIGINT operations, Intelligence analysis", "majorSkillsList" : [ "Language analysis", "SIGINT operations", "Intelligence analysis" ], "coreResponsibilities" : "Process voice/graphic materials, Recover essential information, Render translations/transcripts, Gist factual material, Review technical reports, Review operational reports, Assess information documents, Perform document translations, Assist in identifying vulnerabilities, Perform data mining operations, Provide guidance to personnel, Train enlisted personnel", "teamCollaboration" : "Intelligence Community professionals", "domainKnowledge" : "SIGINT operations; National security; Intelligence analysis", "domainList" : [ "sigint-operations", "national-security", "intelligence-analysis" ], "domainSpecificKnowledge" : [ "SIGINT operations", "National security", "Intelligence analysis" ], "toolProficiency" : [ "IC databases", "Analytical software tools", "Intelligence analysis tools" ], "communicationSkills" : "Written communication; Oral communication", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "Active in scope TS/SCI, CI Poly", "qualificationsBasic" : "Active in scope TS/SCI, Associate's degree, Four (4) years' experience, ILR Skill Level 3", "qualificationsPreferred" : "Relevant military MOSs, SIGINT reporting, Target and network research, Network Operations threat actors", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide. SOSi is seeking a Chinese Operational Language Analyst to join a team of Intelligence Community professionals supporting national security objectives in Suitland, Maryland. Essential Job Duties: * Perform tasks required to process voice and/or graphic language materials in support of SIGINT operations. * Recover essential elements of information. * Render translations and/or transcripts that are complex and sophisticated written and/or spoken material. * Gist straightforward, factual written and/or spoken material. * Review, analyze, evaluate and as necessary translate reports of both a technical and operational nature that have direct bearing on supporting ongoing customer research and development programs. * Review, analyze and assess information derived from original language documents and perform both document translations and assess information derived from original language documents. * Assist Government personnel in their efforts to identify functional vulnerabilities in various system components. * Perform open-source data mining operations. * Provide guidance and training to enlisted Linguist personnel to develop preceding skills. ## Qualifications * Active in scope TS/SCI with CI Poly. * Associates degree and Four (4) or more years' full-time experience performing cryptologic language processing in the required language. * Additional experience may be considered in lieu of degree. * Language test scores taken within the last two (2) years equivalent to the Interagency Language Roundtable (ILR) Skill Level 3 in Listening OR Reading. * Ability to conduct and employ All-Source, including open-source, research/data-mining and fusion analysis operations and techniques. * Ability to utilize IC databases and analytical software tools. * Demonstrated experience with intelligence analysis tools and databases. * Demonstrates superior written and oral communication skills. Preferred Qualifications * Relevant military MOSs: 35P, 1N3X1, 1A8X1, CTI, 267X or equivalent. * SIGINT reporting. * Target and network research, development, and analysis. * Identification and characterization of Network Operations threat actors. ## Additional Information Working Conditions * Working conditions are normal for an office environment. * Fast paced, deadline-oriented environment. * May require periods of non-traditional working hours including consecutive nights or weekends (if applicable). Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.", "summaryDescription" : "Chinese Operational Language Analyst at SOSi. Skills: Language analysis, SIGINT operations, Intelligence analysis. Process voice/graphic materials. Recover essential information", "postedDate" : "2026-06-11T18:04:05.000", "createdAt" : "2026-06-13T20:02:48.203", "lastUpdated" : "2026-06-15T06:44:00.176", "ingestTimestamp" : "2026-06-13T20:02:48.203", "mongoId" : "6a2c83fa74d8ee00a095f569", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Translation", "Transcription", "Document translation", "Language analysis", "SIGINT operations", "Intelligence analysis", "Language processing", "Data mining operations", "National security", "IC databases", "Analytical software tools", "Intelligence analysis tools" ], "skillCount" : 12, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a473574d8ee00a05d894d", "title" : "Principal Operational Readiness Engineer", "company" : "CoreWeave", "industry" : "Technology", "salary" : { "min" : 350000.0, "max" : 550000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Principal Operational Readiness Engineer in Bellevue, United States, adjusted for executive seniority and technology industry." }, "location" : "Bellevue, WA", "locations" : [ "Bellevue", "WA", "Livingston", "New Jersey", "United States", "New York", "New York", "United States", "San Francisco", "California", "United States", "Sunnyvale", "California", "United States" ], "certifications" : [ "Professional Engineer (PE)", "PMP", "Commissioning certification" ], "timestamp" : "2026-06-14T19:15:13.904", "fingerprint" : "41de45f7b58bad0e9358f68f16af45f96225f74ab946409ef2e1fcae3df3984c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://coreweave.com/careers/job?4687106006&board=coreweave&gh_jid=4687106006", "externalId" : "4687106006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellevue", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6144219,-122.1923370" } ], "locationText" : "Bellevue, Washington, United States", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Primavera P6, Microsoft Project, Smartsheet", "professionalSkills" : [ "Design validation", "Process execution", "Construction coordination", "Turnover readiness", "Quality assurance", "Risk assessment", "Mitigation planning", "Recovery plans", "Project documentation", "Project dependencies", "Critical path management", "Issue resolution", "Mechanical infrastructure", "Electrical infrastructure", "Power distribution", "Cooling systems", "Controls systems", "Generator operations", "UPS systems", "Critical plant operations", "Construction sequencing", "Scheduling methodologies" ], "hardSkillsList" : [ "Data center design", "Data center construction", "Data center commissioning", "Operational readiness", "Mission-critical environments", "Mechanical systems", "Electrical systems", "Power distribution", "Cooling systems", "Controls", "Generators", "UPS systems", "Critical plant operations", "Distressed projects", "High-risk projects", "Corrective action plans", "Project site assessment", "Execution risks", "Mitigation strategies", "Recovery strategies", "Construction sequencing", "Scheduling", "Turnover planning", "Fit-out coordination", "Large-scale projects", "Design teams", "General contractors", "Commissioning agents", "Vendors", "Operations organizations", "Project scheduling", "Construction dependencies", "Critical path management", "Construction drawings", "MEP designs", "RFIs", "Submittals", "Change orders" ], "hardSkills" : [ { "name" : "Data center design", "level" : "intermediate" }, { "name" : "Data center construction", "level" : "intermediate" }, { "name" : "Data center commissioning", "level" : "intermediate" }, { "name" : "Operational readiness", "level" : "intermediate" }, { "name" : "Mission-critical environments", "level" : "intermediate" }, { "name" : "Mechanical systems", "level" : "intermediate" }, { "name" : "Electrical systems", "level" : "intermediate" }, { "name" : "Power distribution", "level" : "intermediate" }, { "name" : "Cooling systems", "level" : "intermediate" }, { "name" : "Controls", "level" : "intermediate" }, { "name" : "Generators", "level" : "intermediate" }, { "name" : "UPS systems", "level" : "intermediate" }, { "name" : "Critical plant operations", "level" : "intermediate" }, { "name" : "Distressed projects", "level" : "intermediate" }, { "name" : "High-risk projects", "level" : "intermediate" }, { "name" : "Corrective action plans", "level" : "intermediate" }, { "name" : "Project site assessment", "level" : "intermediate" }, { "name" : "Execution risks", "level" : "intermediate" }, { "name" : "Mitigation strategies", "level" : "intermediate" }, { "name" : "Recovery strategies", "level" : "intermediate" }, { "name" : "Construction sequencing", "level" : "intermediate" }, { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Turnover planning", "level" : "intermediate" }, { "name" : "Fit-out coordination", "level" : "intermediate" }, { "name" : "Large-scale projects", "level" : "intermediate" }, { "name" : "Design teams", "level" : "intermediate" }, { "name" : "General contractors", "level" : "intermediate" }, { "name" : "Commissioning agents", "level" : "intermediate" }, { "name" : "Vendors", "level" : "intermediate" }, { "name" : "Operations organizations", "level" : "intermediate" }, { "name" : "Project scheduling", "level" : "intermediate" }, { "name" : "Construction dependencies", "level" : "intermediate" }, { "name" : "Critical path management", "level" : "intermediate" }, { "name" : "Construction drawings", "level" : "intermediate" }, { "name" : "MEP designs", "level" : "intermediate" }, { "name" : "RFIs", "level" : "intermediate" }, { "name" : "Submittals", "level" : "intermediate" }, { "name" : "Change orders", "level" : "intermediate" } ], "majorSkills" : "Operational readiness, Data center infrastructure, Project execution, Risk management", "majorSkillsList" : [ "Operational readiness", "Data center infrastructure", "Project execution", "Risk management" ], "coreResponsibilities" : "Perform operational reviews, Perform technical reviews, Identify gaps in design validation, Identify gaps in process execution, Identify gaps in construction coordination, Identify gaps in turnover readiness, Identify gaps in quality assurance, Assess system execution, Assess construction activity execution, Assess commissioning effort execution, Assess operational handoff execution, Identify deficiencies, Identify coordination breakdowns, Identify incomplete validations, Identify missing controls, Develop corrective action plans, Drive corrective action plans, Develop mitigation plans, Drive mitigation plans, Develop recovery plans, Drive recovery plans, Partner with Design, Partner with Construction, Partner with Operations, Partner with Network Engineering, Partner with Commissioning, Partner with contractors, Improve coordination, Strengthen execution discipline, Ensure project delivery, Review project documentation, Validate project readiness, Validate execution quality, Monitor project dependencies, Monitor project sequencing, Monitor critical path risks, Support project turnover, Validate readiness for turnover, Identify turnover gaps, Drive issue resolution before handoff", "teamCollaboration" : "Design teams; Construction teams; Operations teams; Network Engineering; Commissioning teams; External contractors; Cross-functional teams", "projectManagementSkills" : [ "Project scheduling", "Critical path management", "Turnover planning", "Fit-out coordination" ], "domainKnowledge" : "Data center infrastructure; Mission-critical environments; Mechanical systems; Electrical systems; Power distribution; Cooling systems; Controls systems; Generator operations; UPS systems; Critical plant operations; Construction sequencing; Scheduling methodologies; Hyperscale data centers; HPC data centers; AI data centers; Commissioning processes; Integrated systems testing; Operational turnover; Global data center deployment; Uptime Institute standards; NFPA standards; ASHRAE standards; IEEE standards", "domainList" : [ "data-center-infrastructure", "mission-critical-environments", "mechanical-systems", "electrical-systems", "power-distribution", "cooling-systems", "controls-systems", "generator-operations", "ups-systems", "critical-plant-operations", "construction-sequencing", "scheduling-methodologies", "hyperscale-data-centers", "hpc-data-centers", "ai-data-centers", "commissioning-processes", "integrated-systems-testing", "operational-turnover", "global-data-center-deployment", "uptime-institute-standards", "nfpa-standards", "ashrae-standards", "ieee-standards" ], "domainSpecificKnowledge" : [ "Data center infrastructure", "Mission-critical environments", "Mechanical systems", "Electrical systems", "Power distribution", "Cooling systems", "Controls systems", "Generator operations", "UPS systems", "Critical plant operations", "Construction sequencing", "Scheduling methodologies", "Hyperscale data centers", "HPC data centers", "AI data centers", "Commissioning processes", "Integrated systems testing", "Operational turnover", "Global data center deployment", "Uptime Institute standards", "NFPA standards", "ASHRAE standards", "IEEE standards" ], "toolProficiency" : [ "Primavera P6", "Microsoft Project", "Smartsheet" ], "documentationSkills" : "Project documentation; Construction drawings; MEP designs; RFIs; Submittals; Turnover packages; Change orders", "problemSolvingSkills" : "Issue resolution; Root cause analysis", "specialRequirements" : "Export controlled information access", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com. What You’ll Do: CoreWeave is scaling a portfolio of mission-critical data center infrastructure to support the performance, reliability, and speed required for AI and high-performance computing workloads. Our teams partner across design, construction, commissioning, networking, and operations to bring new capacity online safely and at scale. The Principal Operational Readiness Engineer will serve as a senior technical leader responsible for stabilizing and driving execution of complex data center projects across CoreWeave’s infrastructure portfolio. About the role: This role is focused on design compliance, operational readiness, and cross-functional coordination across all phases of design, construction, commissioning, fit-out, and operational handoff. The Principal Operational Readiness Engineer will perform deep operational and technical reviews of projects to identify gaps in process execution, design validation, construction coordination, turnover readiness, and quality assurance practices. You will evaluate whether critical infrastructure systems, construction activities, commissioning efforts, and operational handoff procedures are being executed in accordance with project requirements, standards, and best practices. This individual must be comfortable rapidly assessing current-state execution, identifying risk, and driving actionable mitigation and recovery plans to resolution. In this role, you will: Perform deep operational and technical reviews of active projects to identify gaps in design validation, process execution, construction coordination, turnover readiness, and quality assurance. Assess whether critical infrastructure systems, construction activities, commissioning efforts, and operational handoff procedures are being executed in accordance with project requirements, standards, and best practices. Identify deficiencies, breakdowns in coordination, incomplete validations, and missing controls that could impact schedule, reliability, scalability, or operational readiness. Develop and drive corrective action, mitigation, and recovery plans through resolution for distressed or high-risk infrastructure projects. Partner closely with Design, Construction, Operations, Network Engineering, Commissioning, and external contractors to improve coordination, strengthen execution discipline, and ensure projects are delivered to CoreWeave’s operational and technical standards. Review project documentation including construction drawings, MEP designs, RFIs, submittals, schedules, turnover packages, and change orders to validate project readiness and execution quality. Monitor project dependencies, sequencing, and critical path risks across large-scale data center build and fit-out programs. Support the successful turnover of projects into operations by validating readiness, identifying gaps, and driving issue resolution before handoff. Who You Are: Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Construction Management, or a related technical discipline. 15+ years of experience in data center design, construction, commissioning, or operational readiness within mission-critical environments. Strong technical understanding of mechanical and electrical infrastructure systems including power distribution, cooling systems, controls, generators, UPS systems, and critical plant operations. Proven experience managing distressed or high-risk infrastructure projects and driving corrective action plans to successful completion. Demonstrated ability to rapidly assess active project sites, identify execution risks, and develop mitigation and recovery strategies. Deep knowledge of construction sequencing, scheduling, turnover planning, and fit-out coordination for large-scale data center projects. Demonstrated experience coordinating across design teams, general contractors, commissioning agents, vendors, and operations organizations. Strong understanding of project scheduling methodologies, construction dependencies, and critical path management. Experience reviewing and interpreting construction drawings, MEP designs, RFIs, submittals, and change orders. Proficiency with project management and scheduling tools such as Primavera P6, Microsoft Project, Smartsheet, or similar platforms. Ability to lead technical issue resolution and drive decision-making across multiple stakeholder groups in dynamic project environments. Preferred: Professional Engineer (PE), PMP, or commissioning-related certification. Experience supporting hyperscale, HPC, or AI-focused data center environments. Familiarity with commissioning processes, integrated systems testing (IST), and operational turnover procedures. Experience working across global or multi-region data center deployment programs. Knowledge of industry standards including Uptime Institute, NFPA, ASHRAE, and IEEE. Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. You love stepping into complex projects and bringing structure to chaotic environments. You’re curious about improving operational readiness and infrastructure delivery at scale. You’re an expert in mission-critical infrastructure systems, construction coordination, and project recovery execution. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $198,000 to $264,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U. S. Government export regulations applicable to that information, applicant must either be (A) a U. S. person, defined as a (i) U. S. citizen or national, (ii) U. S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S. C. § 1157, or (iv) asylee under 8 U.S. C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U. S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.", "summaryDescription" : "Principal Operational Readiness Engineer at CoreWeave. Skills: Operational readiness, Data center infrastructure, Project execution, Risk management. Perform operational reviews. 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Founded in Australia in 2019, our mission is to create the most efficient AI infrastructure by combining cutting-edge technology with a steadfast commitment to sustainability. At Firmus, we are unique in our approach. We design, build, and operate a new class of digital infrastructure – the AI Factory. Through our model-to-grid technology approach, we have pushed the boundaries of multi-generational liquid cooling systems, energy management, AI software orchestration, and construction. For our customers, this approach allows us to make every watt count and deliver low-cost AI tokens globally. Firmus AI Cloud Our large-scale GPU cloud platform, Firmus AI Cloud, is purpose-built to deliver energy-efficient AI compute at scale to customers. It empowers developers, enterprises, educational institutions, and government users to train and deploy AI models with unmatched efficiency and cost savings. With an ever-growing suite of services and applications, we are committed to delivering a cloud experience that is market-leading, proprietary, and built to scale. Why you’ll love working here As an NVIDIA Cloud and Engineering partner in Asia Pacific, you will gain skills, experience, and exposure across the AI industry and be part of shaping what this industry looks like for decades to come. We are founder-led, not a big corporate. Decisions happen fast, our leaders are accessible, and there's minimum bureaucracy between you and the work. Ownership comes early. Whatever your role, you will have a direct line to outcomes, helping shape how the business grows as we scale nationally across a long-term, large-scale roadmap. Work alongside founders and experts in AI infrastructure, energy systems and next-generation compute. What we build here has impact beyond the business. Our AI Factories are designed to operate as assets to the energy grid to actively strengthen the communities and regions they operate in rather than drawing from them. Considering applying? You don't need a perfect background to join our team. If you're driven and curious, there's a path for you. We back our people to grow into new domains and take on challenges beyond their previous experience. Role Summary The Senior Manager, HSE & Operational Systems is responsible for establishing and leading Firmus’ Health, Safety & Environment (HSE) framework and operational management systems across all AI Factory operations. This role ensures: Safe, compliant, high-reliability operations Scalable operational governance Robust systems aligned with growth and future IPO expectations A strong safety-first culture across technical teams and contractors This is both a risk mitigation and operational excellence role and is ideal for someone that can build, implement and operationlise key HSE and other systems across Firmus AI factories. Key Responsibilities Health, Safety & Environment (HSE) Leadership Develop and implement Firmus’ HSE strategy Ensure compliance with all relevant WHS legislation (Australia and future jurisdictions) Build and maintain a safety management system (SMS) Lead incident reporting, investigation, and corrective actions Conduct risk assessments and site audits Drive contractor safety management frameworks Lead emergency response planning and drills Monitor and report safety performance metrics to executive team Operational Systems & Governance Design and implement operational management systems across data centre sites Standardise operating procedures (SOPs) Implement document control and audit frameworks Support ISO certification readiness (e. g. ISO 45001, ISO 14001, ISO 27001 alignment where relevant) Establish incident management and root cause analysis processes Develop operational KPIs and dashboards Support continuous improvement initiatives Employee, Contractor & Vendor Oversight Establish employee and contractor onboarding and compliance requirements Ensure alignment with site safety standards Conduct periodic compliance audits Partner with procurement and site teams on risk mitigation Risk Management & Compliance Maintain risk registers across operations Identify and mitigate safety and operational risks Support regulatory engagement and inspections Prepare executive-level risk reports with Firmus Risk & Compliance team Align with governance expectations Culture & Capability Embed a “safety is everyone’s responsibility” mindset Deliver HSE training and awareness programs Coach site managers and technical teams Promote proactive hazard identification and reporting Skills & Experience 8–15+ years in HSE leadership within infrastructure, data centres, utilities, construction, or industrial environments Strong understanding of Australian WHS legislation Experience implementing safety management systems Experience building operational governance frameworks in growing environments Exposure to ISO standards (45001, 14001, etc.) Experience in high-availability or mission-critical environments preferred Tertiary qualification in Work Health & Safety, Engineering, or related field Formal WHS certification ICAM or equivalent incident investigation training preferred Location This role can be based in our Sydney, Hobart or Launceston office. 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Infrastructure teams; Applications teams; Security teams; Business stakeholders; Senior leadership", "projectManagementSkills" : [ "ITIL practices" ], "domainKnowledge" : "ITIL; Regulated environments; Operational risk; Compliance frameworks; PCI; OSFI-aligned controls", "domainList" : [ "itil", "regulated-environments", "operational-risk", "compliance-frameworks", "pci", "osfi-aligned-controls" ], "domainSpecificKnowledge" : [ "ITIL", "Regulated environments", "Operational risk", "Compliance frameworks", "PCI", "OSFI-aligned controls" ], "toolProficiency" : [ "ServiceNow", "ITSM platforms" ], "communicationSkills" : "Executive reporting; Stakeholder communication; Business-aligned communication", "documentationSkills" : "Audit-ready documentation", "problemSolvingSkills" : "Root cause analysis; Trend analysis; Systemic improvements", "outcomesObjectives" : "Rapid restoration of service; Elimination of recurring issues; Reduce repeat incidents; Reduce change-related incidents", "qualificationsBasic" : "Bachelor's degree in Information Technology or equivalent experience, 8–12 years of IT experience, 5+ years in Incident and/or Problem Management leadership roles, Experience in regulated environments (financial services preferred)", "qualificationsPreferred" : "Financial services experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "# _**Company Summary**_ Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities. # # _**Job Summary**_ We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. As Manager, IT Incident & Problem Management, you will lead the enterprise-wide incident response and problem management functions, ensuring rapid restoration of service and elimination of recurring issues impacting business operations. This role is accountable for operational stability, major incident governance, root cause analysis, and continuous service improvement. You will work cross-functionally with Infrastructure, Applications, Security, and Business stakeholders to ensure consistent execution of ITIL practices and alignment with FCT’s reliability and customer experience objectives. You will also establish accountability across IT for incident ownership, drive a structured problem management discipline, and provide transparent reporting to senior leadership on operational health, trends, and risks. **HERE’S HOW YOU’LL CONTRIBUTE:** **Operational Leadership** * Lead the end-to-end Major Incident Management (MIM) process, ensuring rapid triage, escalation, and resolution of P1/P2 incidents * Act as Incident Commander for high-severity events, driving coordination across technical teams and executive stakeholders * Establish clear incident ownership, escalation models, and accountability frameworks **Problem Management & Root Cause Discipline** * Drive formal Problem Management practices, including root cause analysis (RCA), known error tracking, and permanent remediation plans * Ensure all major incidents result in actionable and measurable follow-ups * Reduce repeat incidents through trend analysis and systemic improvements **Service Stability & Continuous Improvement** * Analyze incident and problem data trends to identify systemic risks and improvement opportunities * Define and implement stability initiatives aligned to operational KPIs (availability, MTTR, recurrence rates) * Partner with Change Management to reduce change-related incidents **Governance & Reporting** * Establish and enforce incident and problem SLAs, OLAs, and KPIs * Provide regular executive reporting on operational health, major incidents, and risk exposure * Lead post-incident reviews and ensure audit-ready documentation **Stakeholder Engagement** * Act as the primary liaison between IT and business stakeholders during incidents * Ensure timely, clear, and business-aligned communications during outages * Support executive and CIO-level briefings on operational risks and service stability **Tooling & Process Optimization** * Leverage ServiceNow (or equivalent) to drive workflow automation, reporting, and governance * Enhance incident correlation, monitoring integration, and alerting processes * Continuously improving operational processes aligned to ITIL best practices **HERE’S WHAT YOU’LL BRING:** * Highly skilled in managerial leadership skills to provide clarity on the organization vision and direction for the team. Demonstrated ability to set appropriate goals, including setting an effective framework of policies and procedures for the group, and the ability to build and sustain a team of direct reports who can deliver the performance required for the growth of FCT’s market share in all lines of business. * Experience with ITIL 4, SDI Global Best Practice Standard, and other relevant frameworks. * Bachelor’s degree in Information Technology or equivalent experience * 8–12 years of IT experience, with 5+ years in Incident and/or Problem Management leadership roles * Strong expertise in: * ITIL Incident, Problem, and Change Management processes * Major Incident Management (MIM) execution * Root cause analysis methodologies (e.g., 5 Whys, Ishikawa) * ServiceNow or similar ITSM platforms * Proven ability to operate in high-pressure, business-critical environments * Strong stakeholder management skills, including executive-level communication * Experience in regulated environments (financial services preferred) * Solid understanding of: * Infrastructure, cloud, and application ecosystems * Monitoring and observability tools * Operational risk and compliance frameworks (e.g., PCI, OSFI-aligned controls) Total Direct Compensation: $111,800 to $136,800 Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable) **HERE’S WHAT SETS US APART:** Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results. * Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials * Group retirement savings plan with company match * Paid holidays and generous paid time off * Hybrid work arrangements * Paid volunteer opportunities and charitable donation matching * Employee recognition programs that include referral incentives * Potential for performance-based incentives * The opportunity to participate in our stock purchase plan * And more! *A _s per terms of the employment agreement_ For over a decade, FCT has been certified by the Great Place to Work® Institute as one of Canada’s best workplaces. We have also been recognized as a Top 50 Best Workplace in Canada, Best Workplaces in Canada for Women and Best Workplaces in Canada with Most Trusted Executive teams. In addition, FCT is recognized as one of Greater Toronto’s Top Employers. By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed. Thank you for considering FCT. We look forward to meeting you. _In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process._ _To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation._ _FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation._", "summaryDescription" : "Manager, IT Incident & Problem Management at Engage And Reward. 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management", "level" : "intermediate" }, { "name" : "Compliance management", "level" : "intermediate" }, { "name" : "Human resources management", "level" : "intermediate" }, { "name" : "Grants management", "level" : "intermediate" }, { "name" : "Business development", "level" : "intermediate" }, { "name" : "Market analysis", "level" : "intermediate" }, { "name" : "Pipeline management", "level" : "intermediate" }, { "name" : "Service delivery", "level" : "intermediate" }, { "name" : "Process improvement", "level" : "intermediate" }, { "name" : "Change management", "level" : "intermediate" }, { "name" : "Matrixed organization navigation", "level" : "intermediate" }, { "name" : "Cross-functional influence", "level" : "intermediate" }, { "name" : "Nonprofit governance", "level" : "intermediate" }, { "name" : "Organizational lifecycle management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Coaching" }, { "name" : "Mentoring" } ], "majorSkills" : "Fiscal sponsorship practice, Advising services, Partner relationship management, Financial stewardship", "majorSkillsList" : [ "Fiscal sponsorship practice", "Advising services", "Partner relationship management", "Financial stewardship" ], "coreResponsibilities" : "Supervise, coach, develop Senior Advisors, Build inclusive team culture, Lead goal-setting, performance management, Foster peer collaboration, Hold accountability for partner retention, Hold accountability for partner satisfaction, Hold accountability for partner outcomes, Monitor health indicators, Act on early signals, Serve as senior point of escalation, Deepen relationships with key partners, Identify opportunities to expand impact, Activate cross-portfolio opportunities, Serve as main liaison, Ensure Tides systems align, Resolve friction points, Lead cross-functional service team, Ensure effective collaboration, Ensure consistent application of handbook, Identify and prioritize improvements, Design, pilot, scale enhancements, Translate strategy into operational priorities, Develop work plans, Develop team-level plans, Provide intelligence on portfolio health, Provide intelligence on team capacity, Provide intelligence on partner sentiment, Provide intelligence on financial performance, Provide intelligence on operational risk, Hold ongoing accountability for financial health, Develop pricing models, Evaluate pricing models, Evolve pricing models, Calibrate strategically to preserve sustainability, Partner to develop financials, Partner to monitor financials, Partner to act on financials, Surface trade-offs, Recommend strategic responses, Hold sustainability and mission together, Re-examine model economics", "teamCollaboration" : "Cross-functional service teams; Cross-functional coordination; Peer collaboration; Cross-portfolio opportunities; Cross-functional service model; Matrixed operating model; Peer department leaders; Cross-functional team; Shared accountability; Influencing across functions", "projectManagementSkills" : [ "Operational priorities", "Work plans", "Team-level plans" ], "domainKnowledge" : "Social justice initiatives; Fiscal sponsorship; Marginalized communities; Organizational transformation; Nonprofit sector; Social change; Movement building; Fiscally sponsored projects", "domainList" : [ "social-justice-initiatives", "fiscal-sponsorship", "marginalized-communities", "organizational-transformation", "nonprofit-sector", "social-change", "movement-building", "fiscally-sponsored-projects" ], "domainSpecificKnowledge" : [ "Social justice initiatives", "Fiscal sponsorship", "Marginalized communities", "Organizational transformation", "Nonprofit sector", "Social change", "Movement building", "Fiscally sponsored projects" ], "problemSolvingSkills" : "Resolve friction points; Identify improvements; Prioritize improvements; Troubleshoot operational issues", "outcomesObjectives" : "Meet strategic goals; Ensure exceptional service; Support partner impact; Strengthen retention; Advance organizational transformation; Ensure model is mission-aligned; Ensure model is financially sustainable; Position model for growth; Achieve team performance; Achieve team development; Achieve partner retention; Achieve financial sustainability; Achieve market development; Achieve pipeline growth; Achieve continuous improvement", "qualificationsBasic" : "Supervise, coach, develop Senior Advisors, Lead goal-setting, performance management, Hold accountability for partner retention, Serve as senior point of escalation, Serve as main liaison, Resolve friction points, Lead cross-functional service team, Ensure consistent application of handbook, Identify and prioritize improvements, Translate strategy into operational priorities, Provide intelligence on portfolio health, Hold ongoing accountability for financial health, Develop, evaluate, evolve pricing models, Partner to develop, monitor financials, Experience leading matrixed teams, Senior advisory experience, Experience contributing to market development, Experience leading through organizational change", "qualificationsPreferred" : "Familiarity with financial, compliance, HR dynamics", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT TIDES CENTER Tides Center is the leading fiscal sponsor for social change initiatives in the United States, providing strategic advisory, fiduciary oversight, financial management, human resources, and other administrative services to a portfolio of mission-aligned projects working to advance social justice and shift power in historically marginalized communities. Since 2025, Tides Center has been transforming its operating model to enable high-performing fiscal sponsorship. ABOUT THIS ROLE The Managing Director, Advising Services is central to leading Tides Center’s fiscal sponsorship practice to meet strategic goals. Representing the voice of “doers” across Tides, this practitioner shapes policy and ensures exceptional service, supporting partner impact, strengthening retention, and advancing the next phase of organizational transformation. Reporting to the Executive Director, this role oversees five Senior Advisors and their cross-functional service teams, each supporting a portfolio of projects. The Managing Director ensures the model remains mission-aligned, financially sustainable, and positioned for growth. This role serves as the operational and financial engine behind the Executive Director’s strategy, with accountability for five integrated outcomes: (1) team performance, development, and accountability; (2) partner retention and impact; (3) financial sustainability of the model; (4) market development and pipeline growth in partnership with Business Development; and (5) continuous improvement of the cross-functional service approach. Success requires a leader who integrates strategy, people, operations, and business, and brings a customer-centered orientation to a fast-moving, transforming organization committed to social justice. As a Senior Leader the Managing Director is responsible for modeling and demonstrating Tides’ core competencies of leading self, leading people and leading results. WHAT YOU WILL DO LEAD AND DEVELOP THE SENIOR ADVISOR TEAM (25%) - Directly supervise, coach, and develop five Senior Advisors leading cross-functional service teams. - Build an inclusive, team culture that empowers Senior Advisors and their teams to make decisions, escalate appropriately, and act with ownership. - Lead goal-setting, performance management, and professional development planning for direct reports. - Foster strong peer collaboration across the Senior Advisor cohort. DRIVE PARTNER RETENTION, SATISFACTION, AND IMPACT (20%) - Hold accountability for partner retention, satisfaction, and outcomes across the advising portfolio; monitor health indicators and act on early signals. - Serve as a senior point of escalation for complex partner issues. - Work alongside Senior Advisors to deepen relationships with key partners and identify opportunities to expand impact. - Activate cross-portfolio opportunities for peer learning, collaboration, and movement-building. FULFILL THE CUSTOMER SERVICE PROMISE THROUGH THE CROSS-FUNCTIONAL SERVICE MODEL (20%) - Serve as the main liaison between the three core functions – advisory, finance and people – to meet partner needs and service standards. - Ensure Tides systems align with partner priorities and expectations; Resolve friction points in the matrixed operating model; partner with peer department leaders to remove blockers to seamless partner service. - Lead the cross-functional service team – ensuring effective collaboration between Senior Advisors and counterparts in Finance, HR, Grants Management, Legal, Risk & Compliance, IT, and other functions. - Ensure consistent application of the Project Handbook, MOUs, service definitions, and service agreements across all teams. - Identify and prioritize improvements to advising processes and systems; partner with operations, technology, and transformation leads to design, pilot, and scale enhancements. - Translate the Executive Director's transformation strategy into operational priorities, work plans, and team-level goals; provide the Executive Director with intelligence on portfolio health, team capacity, partner sentiment, financial performance, and operational risk. STEWARD THE FINANCIAL SUSTAINABILITY MODEL (20%) - Hold ongoing accountability for the financial health of the advising function – balancing operating revenue, cost to serve across the portfolio, and operating expenses. - Develop, evaluate, and evolve sustainable pricing, products and fee models for fiscal sponsorship services. - Calibrate strategically to preserve the financial sustainability of the model. - Partner with the Executive Director to develop, monitor, and act on portfolio and pod-level financial indicators; surface trade-offs and recommend strategic responses. - Hold sustainability and mission together, and ensure that the model's economics are continually re-examined as conditions change. GROW THE MARKET AND PIPELINE IN PARTNERSHIP WITH BUSINESS DEVELOPMENT (15%) - Partner with the Business Development team to grow the broader market for fiscal sponsorship and expand the pipeline of new Tides Center projects. - Bring the practitioner's perspective to market development — informing positioning, service design, and value proposition. - Engage in ecosystem-facing and thought leadership activities (sector convenings, peer networks, prospective partner conversations) to build awareness of fiscal sponsorship as a vehicle for social justice impact and Tides Center's distinctive offer within it. WHAT YOU WILL BRING - Strong alignment with Tides' values, mission, and impact goal. The Managing Director should embody Tides' JEDI values and demonstrate the organization's core values: future focus, accountability, transparency, respect, and collaboration in all aspects of their work. - Strategic judgment paired with operational follow-through — a true “doer-leader” able to hold both vision and execution. - Financial acumen and comfort making trade-off decisions where economics and mission both matter; experience working closely with Finance partners on pricing, capacity, and sustainability decisions. - People leadership — coaching, development, performance management, and culture-building — with a track record of building inclusive, high-performing teams in matrixed environments. - Sound judgment under pressure on partner escalations, complex risk situations, and high-stakes decisions affecting partner organizations and the people they serve. - Comfort with ambiguity, iteration, and leading others through organizational change. - Clear, concise communication across audiences — from project founders to the Executive Director and external sector stakeholders. - Demonstrated commitment to advancing equity, inclusion, social justice, and the leadership and power of communities who have historically been denied both. IDEAL EXPERIENCE - 8 years of direct and progressive professional experience, including 4 years directly managing senior individual contributors or people managers in a complex services, consulting, philanthropy, or nonprofit context; or 10 years of relevant experience. An advanced degree in a related field would bring added value. - Direct experience in fiscal sponsorship, intermediary organizations, or services to nonprofit/movement organizations is required. - Demonstrated track record leading service delivery teams to measurable outcomes in partner or client retention, satisfaction, and operational performance. - Demonstrated financial acumen — experience holding P&L, business unit, or service line accountability, including making calibration decisions that balance revenue, cost to serve, and mission. - Experience leading in a matrixed or cross-functional team structure; skilled at navigating shared accountability and influencing across functions. - Senior advisory experience with nonprofit, philanthropic, or movement leaders — including judgment on governance, organizational lifecycle, and risk. - Experience contributing to market or business development — through pipeline qualification, ecosystem positioning, or partnership with Sales/BD functions. - Experience leading through organizational change, including new operating models, redesigned processes, and the rollout of new systems and tools. - Familiarity with the financial, compliance, HR, and grants management dynamics of fiscally sponsored projects preferred. APPLICATION INSTRUCTIONS Please submit your resume and a cover letter expressing why you are well-qualified for this role and your motivation for joining the team at Tides. For best consideration, apply by June 4, 2026 at 11:59pm ET. EQUAL EMPLOYMENT OPPORTUNITY We look forward to reviewing applications from all qualified job seekers. We strongly encourage applications from women, people of color, and bilingual and bicultural individuals, as well as members of the LGBTQIA+ communities. No applicant will be discriminated against because of their race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. Pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider qualified applicants with arrest and conviction records. Where required by state law, we utilize E-Verify as a part of our employment authorization process. APPLICANTS WITH DISABILITIES Reasonable accommodation will be made so that all who are interested may participate in our interview process. If you are in need of an accommodation, please advise in writing at the time you apply.", "summaryDescription" : "Managing Director, Advising Services at Tides Center. Skills: Fiscal sponsorship practice, Advising services, Partner relationship management, Financial stewardship. Supervise, coach, develop Senior Advisors. Build inclusive team culture", "createdAt" : "2026-06-14T03:56:18.937", "lastUpdated" : "2026-06-15T11:56:18.902", "ingestTimestamp" : "2026-06-14T03:56:18.937", "mongoId" : "6a2c689174d8ee00a0903dd4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 159200, "salaryAnnualMax" : 238800, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Fiscal sponsorship", "Social justice", "Nonprofit leadership", "Movement building", "Organizational development", "Financial modeling", "Budget management", "Performance management", "Strategic planning", "Operations management", "Risk management", "Compliance management", "Human resources management", "Grants management", "Business development", "Market analysis", "Pipeline management", "Service delivery", "Process improvement", "Change management", "Matrixed organization navigation", "Cross-functional influence", "Nonprofit governance", "Organizational lifecycle management", "Leadership", "Coaching", 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"Operating revenue", "Cost to serve", "Operating expenses", "Pricing models", "Fee models", "Financial sustainability model", "Portfolio financials", "Pod-level financials", "Financial trade-offs", "Strategic responses", "Model economics", "Market positioning", "Sales functions", "New operating models", "Redesigned processes", "New systems", "New tools", "Organizational lifecycle", "Judgment on governance", "Judgment on risk", "Team-level plans", "Social justice initiatives", "Marginalized communities", "Nonprofit sector", "Social change", "Fiscally sponsored projects" ], "skillCount" : 96, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Executive", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Non-profit", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a5fdf74d8ee00a061ee4c", "title" : "ICSR Operational Lead", "company" : "Ergomed", "industry" : "Pharmaceuticals", "salary" : { "min" : 155000.0, "max" : 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effective Line Management in assigned teams, Review project resourcing, Ensure proactive assignment to avoid/minimize backlogs, Support Business Development and Proposals, Support Team leads with deviation management, Review and approve all minor and major CAPAs, Support other departments, Work independently, Support the RA & PV Network Department, Act as the LCPPV for the specified country, Take on the role of PRLS for the", "teamCollaboration" : "Cross-functional teams; Work with colleagues globally", "projectManagementSkills" : [ "Resource planning", "Issue management", "Time management" ], "domainKnowledge" : "Pharmacovigilance; Medical device", "domainList" : [ "pharmacovigilance", "medical-device" ], "domainSpecificKnowledge" : [ "Pharmacovigilance", "Medical device" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Training and development opportunities; Personal and professional growth", "problemSolvingSkills" : "Issue management", "qualificationsBasic" : "experience in pharmacovigilance, Previous Line Management experience, Fluent English (spoken, written)", "qualificationsPreferred" : "Acting as the LCPPV for the specified country, Taking on the role of PRLS for the designated language", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are PrimeVigilance (part of Ergomed Group), a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device. We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. Come and join us in this exciting journey to make a positive impact in patient’s lives. * Resolves assignments from Board, President, SDMD Head and Director of ICSR * Line Manages assigned Team Leads and supports their teams * Ensures effective Line Management in assigned teams (up to 15 direct reports/line manager) * Reviews project resourcing and ensures proactive assignment to avoid/minimize backlogs * Supports Business Development and Proposals with any existing and new opportunities * Supports Team leads with deviation management * Reviews and approves all minor and major CAPAs from the ICSR Management Unit * Supports other departments, as agreed with Director of ICSR * Works independently, with support from Director of ICSR * Supporting the RA & PV Network Department as needed, including acting as the LCPPV (Local Contact Person for Pharmacovigilance) for the specified country and taking on the role of PRLS (Person Responsible for Local Screening) for the designated language, as agreed with the line manager ## Qualifications * Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance * Strong experience in pharmacovigilance * Previous Line Management experience * Excellent communication (written and verbal) skills * Excellent organization skills, including attention to details and multitasking * Excellent management skills, including delegation skills, time and issue management * Technical skills * Team working * English – fluent (spoken, written) ## Additional Information Why PrimeVigilance? We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow. To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us. We offer: * Training and career development opportunities internally * Strong emphasis on personal and professional growth * Friendly, supportive working environment * Opportunity to work with colleagues based all over the world, with English as the company language Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join! * Quality * Integrity & Trust * Drive & Passion * Agility & Responsiveness * Belonging * Collaborative Partnerships We look forward to welcoming your application.", "summaryDescription" : "ICSR Operational Lead at Ergomed. Skills: Operational Management, Team Leadership, Pharmacovigilance. Resolve assignments from Board, President, SDMD Head and. 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We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device. We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. Come and join us in this exciting journey to make a positive impact in patient’s lives. * Resolves assignments from Board, President, SDMD Head and Director of ICSR * Line Manages assigned Team Leads and supports their teams * Ensures effective Line Management in assigned teams (up to 15 direct reports/line manager) * Reviews project resourcing and ensures proactive assignment to avoid/minimize backlogs * Supports Business Development and Proposals with any existing and new opportunities * Supports Team leads with deviation management * Reviews and approves all minor and major CAPAs from the ICSR Management Unit * Supports other departments, as agreed with Director of ICSR * Works independently, with support from Director of ICSR * Supporting the RA & PV Network Department as needed, including acting as the LCPPV (Local Contact Person for Pharmacovigilance) for the specified country and taking on the role of PRLS (Person Responsible for Local Screening) for the designated language, as agreed with the line manager ## Qualifications * Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance * Strong experience in pharmacovigilance * Previous Line Management experience * Excellent communication (written and verbal) skills * Excellent organization skills, including attention to details and multitasking * Excellent management skills, including delegation skills, time and issue management * Technical skills * Team working * English – fluent (spoken, written) ## Additional Information Why PrimeVigilance? We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow. To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us. We offer: * Training and career development opportunities internally * Strong emphasis on personal and professional growth * Friendly, supportive working environment * Opportunity to work with colleagues based all over the world, with English as the company language Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join! * Quality * Integrity & Trust * Drive & Passion * Agility & Responsiveness * Belonging * Collaborative Partnerships We look forward to welcoming your application.", "summaryDescription" : "ICSR Operational Lead at Ergomed. Skills: Line Management, Resource planning, Deviation management. Resolve assignments from Board. Resolve assignments from President", "postedDate" : "2026-06-10T08:38:26.000", "createdAt" : "2026-06-12T03:01:55.039", "lastUpdated" : "2026-06-14T23:23:11.174", "ingestTimestamp" : "2026-06-12T03:01:55.039", "mongoId" : "6a2abb3074d8ee00a06e89dd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Delegation skills", "Time management", "Issue management", "Leadership", "Line Management", "Resource planning", "Deviation management", "Medical Information", "Regulatory Affairs", "Quality Assurance", "Pharmacovigilance", "Medical device", "LCPPV", "PRLS" ], "skillCount" : 14, "jobCategory" : "other", "jobSubcategory" : "ICSR Management", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Pharmacovigilance" }, { "id" : "6a2a5fdf74d8ee00a061ee4d", "title" : "ICSR Operational Lead", "company" : "Ergomed", "industry" : "Pharmaceuticals", "salary" : { "min" : 1300000.0, "max" : 1950000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager-level ICSR Operational Lead in Biotech in Prague, Czech Republic, adjusted for seniority and industry." }, "location" : "Prague, Prague, CZ", "locations" : [ "Prague", "Prague", "CZ" ], "timestamp" : "2026-06-14T22:32:50.550", "fingerprint" : "63cda487822a75283e4ff75a6c3939ccb6648fb0908b739c08edc92f960767d4", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Ergomed/744000131396703-icsr-operational-lead", "externalId" : "744000131396703", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "state" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0864234,14.4156772" } ], "locationText" : "Prague, Prague, Czech Republic", "employmentType" : "FULL_TIME", "minimumEducation" : "Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Pharmacovigilance", "Medical Information", "Regulatory Affairs", "Quality Assurance" ], "hardSkillsList" : [ "Deviation management", "CAPA management" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Deviation management", "level" : "intermediate" }, { "name" : "CAPA management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Line Management, Resource planning, CAPA management", "majorSkillsList" : [ "Line Management", "Resource planning", "CAPA management" ], "coreResponsibilities" : "Resolve assignments from Board, Resolve assignments from President, Resolve assignments from SDMD Head, Resolve assignments from Director of ICSR, Line manage assigned Team Leads, Support assigned Team Leads' teams, Ensure effective Line Management, Review project resourcing, Ensure proactive assignment, Support Business Development, Support Proposals, Support Team leads with deviation management, Review all minor CAPAs, Approve all minor CAPAs, Review all major CAPAs, Approve all major CAPAs, Support other departments, Act as LCPPV, Act as PRLS", "teamCollaboration" : "Cross-functional teams; Global colleagues", "projectManagementSkills" : [ "Resource planning", "Issue management" ], "domainKnowledge" : "Pharmacovigilance; Medical device", "domainList" : [ "pharmacovigilance", "medical-device" ], "domainSpecificKnowledge" : [ "Pharmacovigilance", "Medical device" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Training opportunities; Career development", "problemSolvingSkills" : "Issue management", "qualificationsBasic" : "Life science graduate, Pharmacy qualification, Nursing qualification, Healthcare qualification, Experience in pharmacovigilance, Previous Line Management experience, Fluent English", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are PrimeVigilance (part of Ergomed Group), a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device. We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. Come and join us in this exciting journey to make a positive impact in patient’s lives. * Resolves assignments from Board, President, SDMD Head and Director of ICSR * Line Manages assigned Team Leads and supports their teams * Ensures effective Line Management in assigned teams (up to 15 direct reports/line manager) * Reviews project resourcing and ensures proactive assignment to avoid/minimize backlogs * Supports Business Development and Proposals with any existing and new opportunities * Supports Team leads with deviation management * Reviews and approves all minor and major CAPAs from the ICSR Management Unit * Supports other departments, as agreed with Director of ICSR * Works independently, with support from Director of ICSR * Supporting the RA & PV Network Department as needed, including acting as the LCPPV (Local Contact Person for Pharmacovigilance) for the specified country and taking on the role of PRLS (Person Responsible for Local Screening) for the designated language, as agreed with the line manager ## Qualifications * Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance * Strong experience in pharmacovigilance * Previous Line Management experience * Excellent communication (written and verbal) skills * Excellent organization skills, including attention to details and multitasking * Excellent management skills, including delegation skills, time and issue management * Technical skills * Team working * English – fluent (spoken, written) ## Additional Information Why PrimeVigilance? We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow. To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us. We offer: * Training and career development opportunities internally * Strong emphasis on personal and professional growth * Friendly, supportive working environment * Opportunity to work with colleagues based all over the world, with English as the company language Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join! * Quality * Integrity & Trust * Drive & Passion * Agility & Responsiveness * Belonging * Collaborative Partnerships We look forward to welcoming your application.", "summaryDescription" : "ICSR Operational Lead at Ergomed. Skills: Line Management, Resource planning, CAPA management. Resolve assignments from Board. Resolve assignments from President", "postedDate" : "2026-06-10T08:37:56.000", "createdAt" : "2026-06-12T02:49:00.253", "lastUpdated" : "2026-06-14T22:32:50.550", "ingestTimestamp" : "2026-06-12T02:49:00.253", "mongoId" : "6a2a5fdf74d8ee00a061ee4d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Deviation management", "CAPA management", "Leadership", "Line Management", "Resource planning", "Pharmacovigilance", "Medical Information", "Regulatory Affairs", "Quality Assurance", "Issue management", "Medical device" ], "skillCount" : 11, "jobCategory" : "other", "jobSubcategory" : "ICSR Management", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Pharmacovigilance" }, { "id" : "6a2abb3074d8ee00a06e89de", "title" : "ICSR Operational Lead", "company" : "Ergomed", "industry" : "Pharmaceuticals", "salary" : { "min" : 1300000.0, "max" : 1900000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager-level ICSR Operational Lead in Biotech in Prague, Czech Republic, adjusted for seniority and industry." }, "location" : "Prague, Prague, CZ", "locations" : [ "Prague", "Prague", "CZ" ], "timestamp" : "2026-06-14T22:57:55.426", "fingerprint" : "23643315571858fba24d09b35420b2e42bb783c80f04dfb839391c645220093f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Ergomed/744000131396703-icsr-operational-lead", "externalId" : "744000131396703", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "state" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0864234,14.4156772" } ], "locationText" : "Prague, Prague, Czech Republic", "employmentType" : "FULL_TIME", "minimumEducation" : "Life science graduate", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Pharmacovigilance", "Regulatory Affairs", "Quality Assurance", "Medical Information" ], "hardSkillsList" : [ "Line Management", "Deviation management", "CAPA management", "Resource planning", "Delegation skills", "Time management", "Issue management" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Line Management", "level" : "intermediate" }, { "name" : "Deviation management", "level" : "intermediate" }, { "name" : "CAPA management", "level" : "intermediate" }, { "name" : "Resource planning", "level" : "intermediate" }, { "name" : "Delegation skills", "level" : "intermediate" }, { "name" : "Time management", "level" : "intermediate" }, { "name" : "Issue management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Line Management, Operational Management, Pharmacovigilance", "majorSkillsList" : [ "Line Management", "Operational Management", "Pharmacovigilance" ], "coreResponsibilities" : "Resolve assignments from Board, Resolve assignments from President, Resolve assignments from SDMD Head, Resolve assignments from Director of ICSR, Line manage assigned Team Leads, Support assigned teams, Ensure effective Line Management, Review project resourcing, Ensure proactive assignment, Support Business Development, Support Proposals, Support Team leads with deviation management, Review CAPAs from ICSR Management Unit, Approve CAPAs from ICSR Management Unit, Support other departments, Act as LCPPV for specified country, Take on role of PRLS for designated language", "teamCollaboration" : "Cross-functional teams; Support other departments", "projectManagementSkills" : [ "Resource planning" ], "domainKnowledge" : "Pharmacovigilance; Medical device", "domainList" : [ "pharmacovigilance", "medical-device" ], "domainSpecificKnowledge" : [ "Pharmacovigilance", "Medical device" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "CAPA documentation", "continuousLearning" : "Training opportunities; Career development", "problemSolvingSkills" : "Issue management", "qualificationsBasic" : "Life science graduate, Pharmacy qualification, Nursing qualification, Healthcare related qualification, Experience in pharmacovigilance, Previous Line Management experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are PrimeVigilance (part of Ergomed Group), a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device. We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. Come and join us in this exciting journey to make a positive impact in patient’s lives. * Resolves assignments from Board, President, SDMD Head and Director of ICSR * Line Manages assigned Team Leads and supports their teams * Ensures effective Line Management in assigned teams (up to 15 direct reports/line manager) * Reviews project resourcing and ensures proactive assignment to avoid/minimize backlogs * Supports Business Development and Proposals with any existing and new opportunities * Supports Team leads with deviation management * Reviews and approves all minor and major CAPAs from the ICSR Management Unit * Supports other departments, as agreed with Director of ICSR * Works independently, with support from Director of ICSR * Supporting the RA & PV Network Department as needed, including acting as the LCPPV (Local Contact Person for Pharmacovigilance) for the specified country and taking on the role of PRLS (Person Responsible for Local Screening) for the designated language, as agreed with the line manager ## Qualifications * Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance * Strong experience in pharmacovigilance * Previous Line Management experience * Excellent communication (written and verbal) skills * Excellent organization skills, including attention to details and multitasking * Excellent management skills, including delegation skills, time and issue management * Technical skills * Team working * English – fluent (spoken, written) ## Additional Information Why PrimeVigilance? We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow. To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us. 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