Nu
FinTech
OperationalRiskSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“Operational Risk Specialist at Nu. Skills: COSO. The Operational Risk Specialist collaborates with business units to identify, evaluate, and document operational risks and controls, assessing potential risks for new products and features. The role involves conducting thorough reviews of operational incidents to identify root causes, map risks, and implement corrective actions, while also supporting Business Continuity Management and managing operational risk issues.”
What You'll Achieve.
Ensure a robust and resilient operating environment, efficient operations, regulatory compliance, and enhanced customer trust, maintaining our competitive edge and long-term success.
Industry & Context.
Analytical skills
What They're Looking For.
Must Have
Bachelor’s degree in Administration, Accounting, Computer Science, Economics, or a related field. Relevant experience in Operational Risk Management, Internal/External Audit, or similar areas. Knowledge and experience in the financial services or banking industry. Experience in risk reporting and communication. In-depth understanding of operational risk frameworks (e.g., COSO). Knowledge of requirements of Brazilian regulations applied to financial and payments institutions (BACEN). Analytical and problem-solving skills. Clear, concise, and objective communication skills. Adaptability to a dynamic way of working and short-term deliverables. Advanced English communication skills, both written and verbal. Proven skills in stakeholder management and influencing skills. Ability to work autonomously and demonstrate a sense of prioritization.
Nice to Have
Artificial Intelligence enthusiasm and coding skills (SQL, Python, Scala, or other similar programming languages) are a plus.
What You'll Do.
The Operational Risk Specialist collaborates with business units to identify
and document operational risks and controls
assessing potential risks for new products and features. The role involves conducting thorough reviews of operational incidents to identify root causes
and implement corrective actions
while also supporting Business Continuity Management and managing operational risk issues.
How You'll Work.
Team & Collaboration
Collaborate closely with various business units and Business Control Officers to identify, evaluate, and document operational risks and controls. Collaborate with product development teams to ensure that risk mitigation strategies are integrated into the design and implementation phases. Support the First Line of Defense (1LoD) with the review and challenge of Business Continuity Management processes.
Communication Scope
English fluency; Risk communication; Executive presentations
Full Job Description
ABOUT NU Nu is one of the largest digital financial services platforms in the world, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns. Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks. Visit our institutional page: https://www.nu.com/2026-en ABOUT US Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building. Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page Careers at Nu - Join our team! https://international.nubank.com.br/careers/ ABOUT THE ROLE The Operational Risk Team is part of the 2nd line of Defense and is responsible for managing and overseeing the operational risk function of our organization by providing independent oversight and challenge to the first line of defense. As a second line of defense, the Operational Risk team helps the business identify threats and
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