Backflip

FinTech

AssetResolutionSpecialist

$55–60k Chicago, Illinois, United States; Tel Aviv, Israel; United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Asset Resolution Specialist at Backflip. Skills: Loss mitigation, Asset resolution, Borrower engagement. Manage portfolio of delinquent loans. Implement customized loss mitigation strategies”

What You'll Achieve.

Minimize loss exposure; Maintain borrower trust; Recover value from distressed loans; Preserve investor relationships; Reduce financial losses; Protect reputation with capital partners; Ensure active resolution strategy for every loan; Deliver sound financial analysis for workout recommendations

Industry & Context.

FinTech
Problems you'll solve

Root cause analysis

Eligibility Requirements

Occasional travel required

What They're Looking For.

Must Have

2+ years customer-facing experience, 2+ years mortgage experience, General knowledge of loss mitigation process

Nice to Have

Direct familiarity in loss mitigation processes

What You'll Do.

Manage portfolio of delinquent loans

Implement customized loss mitigation strategies

Analyze workout options

Deliver proposals for resolution path

Negotiate loss mitigation strategies with investors

Serve as primary point of contact for borrowers

Guide borrowers through available options

Maintain real-time accuracy across servicing systems

Identify process gaps

Generate ideas for efficiency

Support implementation of new initiatives

How You'll Work.

Team & Collaboration

Internal stakeholders; Investors; Borrowers

Communication Scope

Explain complex guidelines

Full Job Description

Backflip is a venture-backed FinTech committed to becoming the leader in residential real estate investment financing. Our vision is to increase people’s love for their communities by investing in housing and improving the physical world. To do that, we need people who are inspired to modernize real estate investing by connecting entrepreneurs with sophisticated capital. Backflip’s capital product menu consists of fix and flip financing (RTL), single family rental loans (DSCR), and Ground-Up Construction. Asset Resolution Specialist is a high-impact individual contributor responsible for managing a portfolio of delinquent loans through expert loss mitigation, proactive borrower engagement, and disciplined execution from initial default through final resolution. This role plays a critical part in protecting Backflip’s loan portfolio and investor relationships by minimizing loss exposure, maintaining borrower trust, and ensuring every delinquent loan has an active strategy and a clear path forward. This is a customer-facing, high-accountability role focused on loss mitigation and asset resolution. The Asset Resolution Specialist directly impacts Backflip’s bottom line by recovering value from distressed loans and preserving the investor relationships that fuel the business. By resolving defaults efficiently and with empathy, this role reduces financial losses, protects Backflip’s reputation with capital partners, and ensures borrowers have a clear path forward — even in difficult circumstances. This position reports to the Sr. Asset Resolution Specialist and offers the opportunity to play a key role in scaling a critical function within a fast-growing, tech-enabled real estate lender. This is a remote role, with occasional travel required (company offsites, etc.). WHAT YOU’LL DO - Manage a portfolio of delinquent loans and implement customized loss mitigation strategies for each borrower, owning the file from initial default through final resolution. - Analyze workout

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