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OperationalSupportSpecialist
“Operational Support Specialist at One Clear Choice. Skills: Process management, Coordination, Purchasing, Data integrity. Review sold jobs. Verify project details”
Industry & Context.
Problem-solving; Identify discrepancies; Resolve issues
Background check, Drug screen, Motor vehicle record check
What They're Looking For.
Must Have
High school diploma or GED, Attention to detail and accuracy, Basic accounting and math skills, Typing and computer proficiency, Proficiency with Microsoft 365, Excellent written and verbal communication skills, Organizational and time-management abilities, Ability to manage multiple priorities, Positive attitude and work ethic
Nice to Have
Experience using ServiceTitan or similar CRM/service management software, Previous experience in operations support, Previous experience in project coordination, Previous experience in administrative support, Previous experience in purchasing, Previous experience in dispatching, Previous experience in customer service, Experience in home services industry, Experience in construction industry, Experience in installation industry, Experience in service industry, Purchasing experience, Inventory management experience, Materials management experience
What You'll Do.
Verify project details
Enter materials into ServiceTitan
Enter products into ServiceTitan
Enter job information into ServiceTitan
Maintain data integrity
Create purchase orders
Manage purchase orders
Coordinate material orders with vendors
Coordinate material orders with suppliers
Communicate updates to internal teams
Communicate updates to customers
Maintain customer records
Maintain project records
Support scheduling teams
Support operational teams
Prepare jobs for completion
Identify discrepancies
Resolve issues before projects move forward
Communicate with customers
Communicate with technicians
Communicate with installers
Communicate with vendors
Communicate with internal departments
Provide administrative support
Provide operational support
How You'll Work.
Team & Collaboration
Installation teams; Service teams; Operations teams; Sales teams; Internal departments; Customers; Technicians; Installers; Vendors; Suppliers
Communication Scope
Written communication; Verbal communication; Professional phone communication; Professional email communication
Applying for this Operational Support Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about One Clear Choice?
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