ADCI
Technology
SoftwareDevManager,DeviceTroubleshooting,Logs
Neural analysis suggests this role is
optimal for Manager candidates.
“Software Dev Manager, Device Troubleshooting, Logs at ADCI. Skills: AI-powered agentic capability, Cloud services, Device logs. Lead and mentor software engineers. Foster technical excellence”
Industry & Context.
Troubleshooting; Diagnose bugs; Root cause analysis; Auto-remediate bugs; Problem-solver
What They're Looking For.
Must Have
3+ years engineering team management, 7+ years engineering experience, 8+ years leading multi tier web services, Knowledge of engineering practices and patterns, Experience partnering with product management, Experience designing or architecting systems
Nice to Have
Experience recruiting, hiring, mentoring/coaching, Managing teams of Software Engineers
What You'll Do.
Lead and mentor software engineers
Foster technical excellence
Drive engineering best practices
Own end-to-end delivery
Drive architectural decisions
Define technical roadmaps
Deliver customer-focused solutions
Manage team performance
Provide performance reviews
Make data-driven decisions
Ensure operational excellence
Improve system reliability
Improve system scalability
Implement security best practices
Enforce compliance requirements
Manage risk strategies
Maintain code quality standards
Maintain testing standards
Maintain documentation standards
How You'll Work.
Team & Collaboration
Cross-functionally with leaders; With product managers; With other engineering teams; With stakeholders
Process & Methodology
Agile, Scrum, Roadmap planning
Full Job Description
The Amazon Device Logging team builds services that allow us to collect and analyze logs from all Amazon Devices - Echo, Fire TV, Tablets, and Kindle. We are building the next generation of AI-powered agentic capability to automatically detect, diagnose, root cause, and auto-remediate bugs at scale. As the Software Development Manager (SDM), you will lead the software engineering team that owns cloud services, device-side libraries, and AI agents. You will operate as a Single Threaded Owner (STO) and will own the engineering roadmap for the team, working cross-functionally with other engineering leaders and product managers. You will be responsible for hiring and career development of software engineers and quality assurance engineers. You will set the technical direction for the team to build highly performant, scalable, and extensible software applications and services. You will establish a team culture that focuses on engineering and operational excellence. You will set and shepherd the Agile/Scrum environment to deliver high-quality software against aggressive schedules. As a technical leader, you will also establish architectural principles, provide input into selecting design patterns, and mentor team members on their appropriate application. Lastly, we're looking for customer experience-minded entrepreneurs who are passionate about innovating on behalf of customers, demonstrate a high degree of technical product ownership, and want to have fun while making history. It is still Day 1 in the Devices business, and we need a creative problem-solver with exceptional judgment and the ability to deliver business results under ambiguous circumstances and tight timelines. Key job responsibilities - Lead and mentor a team of software engineers, fostering technical excellence and career development while driving engineering best practices. - Own end-to-end delivery of complex software projects, managing scope, timelines, and resource allocation across multiple work stre
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