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Austin:101 E 15th St (320-4001) (320TX-4001)
101 E 15th St
Austin, 78778-0001

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While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is on-site at our main offices in downtown Austin at 101 E. 15th Street in the RID Tax Collections Unit. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: A detail-oriented professional with accounting and or collections experience who is comfortable dealing with employers, accountants, and attorneys in discussing sensitive debt issues. You are confident and are good at reviewing data to verify its accuracy, ensuring that it is compliant with rules and regulations, and you can provide guidance to your customers on the rules and regulations you enforce. Flexibility is a plus as work assignments may change from day to day, depending on items received from upstream departments. Working with a team and accepting responsibility for how your work affects others is essential in this team environment. WHAT YOU WILL DO: Collections Assessments Desk Accounts Examiner III-IV performs moderately complex to highly complex (senior-level) accounts examination work. Accounts Examiner III duties involve examining and auditing operating reports and financial accounting records; and collecting fees, taxes, or penalties. Works under general supervision, with limited latitude for the use of initiative and independent judgment. Accounts Examiner IV duties involve planning, developing, and recommending techniques and procedures for carrying out audits, examinations, and investigations of financial accounting records. May supervise the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Examine Unemployment Insurance tax records of employers to secure collection of past-due taxes in accordance with the Texas Unemployment Compensation Act, Texas Labor Code. - Review employer tax records to issue past-due notices, notices of assessment and other enforcement actions; requests or recommends issuance of tax liens and bank freezes and levies. - Review employer accounts to determine if lien release is appropriate; may issue lien releases. -Communicate with employers, attorneys, accountants, and others to resolve employer tax issues. - Respond to a heavy workload of telephone calls, electronic mail, digital merging of files and letters from employers or their representatives. - Prepare sworn accounting documents and other legally acceptable documents used in collecting delinquent taxpayer accounts. - Determine proper entities upon whom service of legal documents should be accomplished and the method of service in accordance with state statutes. -May testify at formal or informal hearings or before courts of jurisdiction on behalf of the state. - Perform other duties as assigned. YOU QUALIFY WITH: -Accounts Examiner III: Three years of full-time experience in maintaining accounting records or performing auditing work. -Accounts Examiner IV: Four years of full-time experience in maintaining accounting records or performing auditing work. -Both Levels: Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: - Strong analytical skills needed to make inferences and then take appropriate collection action based on multiple accounts scenarios and varying data elements. - One to two years of experience in debt collection. - One to two years of experience with Microsoft (MS) Windows based programs, including MS Outlook, MS Word, and spreadsheet applications. - One to two years of experience with Texas Workforce Tax system a plus. - Excellent communication skills. - Ability to provide information on tax laws and collection processes to interested parties. - Ability to compile information for computer entry for production of various legal documents, notices, forms letters. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $3,760.40 - $5,756.83/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AccountingAuditingandFinance.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. 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Skills: Risk assessment. 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Partner with client-facing teams; Partner with product; Partner with GTM; Partner with operations; Cross-functional work", "domainKnowledge" : "Employment-based immigration law; O-1A; EB-1A; EB-2 NIW; H-1B; L-1; E-2; TN visas; Consular processing; Founder-beneficiary-owner H-1Bs; PERM; USCIS policy changes; RFE patterns", "domainList" : [ "employment-based-immigration-law", "o-1a", "eb-1a", "eb-2-niw", "h-1b", "l-1", "e-2", "tn-visas", "consular-processing", "founder-beneficiary-owner-h-1bs", "perm", "uscis-policy-changes", "rfe-patterns" ], "domainSpecificKnowledge" : [ "Employment-based immigration law", "O-1A", "EB-1A", "EB-2 NIW", "H-1B", "L-1", "E-2", "TN visas", "Consular processing", "Founder-beneficiary-owner H-1Bs", "PERM", "USCIS policy changes", "RFE patterns" ], "toolProficiency" : [ "AI tools" ], "communicationSkills" : "Communicate crisply; Clear writing; Persuasive storytelling", "documentationSkills" : "Internal explainers; Templates; Workflows; Evidence lists; Sample docs; Articles", "problemSolvingSkills" : "Think in pathways; Think in probabilities; Analytical thinking; Creative thinking; Pattern recognition", "outcomesObjectives" : "Standardize work; Focus on hard cases; Scale standard work; Build a better legal system", "qualificationsBasic" : "4 years practicing employment-based immigration law, Licensed to practice, Hold a J.D. or LL.M.", "qualificationsPreferred" : "Cracking tricky O's and EB-1's, Hands-on RFE strategy, Write scripts for videos, Appear in videos", "workSiteFlexibility" : "Onsite", "rawDescription" : "HI THERE! WE'RE ALMA \uD83D\uDC4B We're on a mission to make immigration more accessible, transparent, and human through cutting-edge technology and thoughtful legal support. Alma is backed by top-tier investors like Bling Capital, Village Global, Forerunner, NFX, and Conviction, and founded by a diverse team of Harvard Law, HBS, and UCLA grads with experience at Cooley, McKinsey, EY, and Uber. Our legal team is made up of former Fragomen, Kramer, Ogletree, and BAL attorneys and paralegals. We're looking for a creative and analytical immigration attorney to sit at the intersection of sales, strategy, and content. This role is the legal engine behind our sales motion: you'll be the go-to expert who turns a messy set of intake facts into a clear, defensible eligibility strategy — fast — and then turns those repeated patterns into content, tools, and scalable systems. It's ideal for someone who loves case strategy, thinks in pathways and probabilities, communicates crisply, and gets energy from helping a fast-moving team win. If you're excited by employment-based immigration law, comfortable working alongside AI tools, and want to help build a better legal system from the inside — we'd love to meet you. WHAT YOU'LL DO You'll be the primary legal partner to our sales and client-facing teams: assessing eligibility, advising on strategy in real time, deciding which cases we should take, and progressively productizing that expertise so the standard work scales and you can focus on the hard cases. Your time will roughly break down as: ELIGIBILITY ASSESSMENTS & SALES STRATEGY (≈ 50%) - Review daily visa assessments and deliver clear, criterion-by-criterion verdicts (viable / viable with disclaimers / not viable) with clear risks - Think in pathways, not single visas — compare and sequence options across O-1A/B, EB-1A/B, EB-2 NIW, H-1B (including founder/beneficiary-owner H-1Bs), L-1, E-2, TN, and consular processing to find the best path for our clients - Act as the team's real-time legal help desk: unblock AEs on live deals, answer eligibility questions quickly, and take prospect consultations (including paid second opinions) when needed - Make go/no-go calls on case intake: spot red flags (status gaps, prior denials, undisclosed facts, employer or litigation issues) and use your judgement to make decisions - Apply current law to live situations — track fast-moving USCIS trends and policy changes (e.g., recent founder-H-1B guidance, evolving RFE patterns) and translate them into actionable advice PRODUCTIZATION, CONTENT & KNOWLEDGE BASE (≈ 35%) - Partner with product, GTM and operations to standardize and \"productize\" the assessment process - Mine assessment data for patterns — recurring weak criteria, intake gaps, requested-vs-recommended pathway mismatches — and turn them into guides, FAQs, lead magnets, decision tools, and thought-leadership - Write and edit immigration guides, website copy, internal explainers, templates, and workflows that make complex topics intuitive and human; keep our existing knowledge base (evidence lists, sample docs, articles) accurate and current - Publish rapid, lawyer-backed \"news breakdowns\" on regulatory changes, and review legal accuracy and tone on our blog - Optionally: write scripts for educational/marketing videos (and appear in a few) CASEWORK & COMMUNITY (≈ 15%) - Support the legal team on active casework and RFE responses at a reduced capacity, reporting to our Head of Legal - Attend and present at in-person events — for immigrant founders, researchers, and mobility leaders YOU SHOULD APPLY IF: - You have at least 4 years practicing employment-based immigration law - You've worked across a broad range of visa types (O-1A/B, EB-1A/B, H-1B, L-1, E-2, TN, PERM), with bonus points for cracking tricky O's and EB-1's and for hands-on RFE strategy - You can quickly compare pathways and articulate a defensible strategy under time pressure - You're licensed to practice and hold a J.D. or LL.M. from an accredited institution - You're comfortable using AI tools and curious about how technology can scale legal work - You think analytically and creatively — you can look at patterns across many cases, not just one file at a time - You love distilling complex law into clear writing and persuasive storytelling - You're energized by cross-functional work with sales, content, product, and operations - You're proactive and excited to shape how immigration knowledge is delivered at scale YOU SHOULD NOT APPLY IF: - You're hoping for a traditional firm role centered on day-to-day filings and managing cases and client relationships - You prefer staying strictly within legal service delivery rather than engaging with sales, marketing, product, and operations - You'd rather follow established workflows than help design new frameworks, templates, and tools - You're uneasy working alongside AI tooling or with a role that evolves as we scale - You need a fully defined environment and a lot of structure — this attorney will help define what \"great\" looks like at the intersection of law, communication, and technology WHAT IT'S LIKE TO WORK AT ALMA We're a small, mission-driven team reimagining immigration from the ground up. We value thoughtful and creative thinking, cross-functional collaboration, and building systems that scale with care. We move fast, raise the bar, and learn constantly from our clients and each other. We're low-ego and genuinely care about better outcomes for immigrants and their families. BENEFITS & PERKS - Hyper-competitive base salary based on experience - Performance-based incentives (equity / sales commission) - 100% health coverage + vision + dental - 20 days PTO + 10 federal holidays - $250/month wellness allowance - A front-row seat to startup growth, with mentorship from legal, tech, and business leaders - Opportunities to shape internal systems, lead on strategy, and build something new A QUICK NOTE We know the \"perfect\" candidate doesn't exist. If this role excites you but you don't meet every qualification, we'd still love to hear from you. Immigration is complex. So are people. 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Coordination with clients; Coordination with stakeholders", "projectManagementSkills" : [ "Project management", "Program coordination", "Time management" ], "domainKnowledge" : "Healthcare revenue cycle; Healthcare operations; Financial performance metrics", "domainList" : [ "healthcare-revenue-cycle", "healthcare-operations", "financial-performance-metrics" ], "domainSpecificKnowledge" : [ "Healthcare revenue cycle", "Healthcare operations", "Financial performance metrics" ], "toolProficiency" : [ "Microsoft Office", "Visio", "Project tracking systems" ], "communicationSkills" : "Executive presentations; Simplify complex information", "documentationSkills" : "Documentation management; Reporting", "continuousLearning" : "Professional certification support; Tuition reimbursement; Continuous learning opportunities", "innovationCreativity" : "Use of AI; Use of digital tools", "problemSolvingSkills" : "Problem-solving; Identify risks; Identify inefficiencies; Identify improvement opportunities", "specialRequirements" : "Willingness to travel, Work onsite as required", "qualificationsBasic" : "3–5 years of experience in healthcare revenue cycle operations, 3–5 years of experience in people leadership or project/program coordination, Understanding of revenue cycle processes, KPIs, and healthcare operational best practices, Ability to analyze operational data and translate findings into actionable recommendations, Excellent project management, organizational, and time management skills, Ability to manage multiple concurrent initiatives, Communication skills, including executive-level presentation, Ability to simplify complex information for diverse audiences, Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint), Familiarity with tools such as Visio and project tracking systems, Attention to detail with a high level of accuracy in documentation and reporting, Problem-solving mindset, Ability to identify risks, inefficiencies, and improvement opportunities, Bachelor’s degree in Healthcare Administration, Management, or related field (or equivalent experience)", "qualificationsPreferred" : "Preferably in acute hospital environments, Interest in innovation, including the use of AI and digital tools to improve healthcare operations", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Lead end-to-end execution of assessment programs, ensuring consistent delivery from initiation through final executive readout and integration handoff. Manage assessment planning, including scheduling, coordination, documentation management, and internal kickoff alignment. Oversee pre-onsite, onsite, and post-onsite assessment activities, ensuring seamless coordination across teams, clients, and stakeholders. Develop, maintain, and standardize assessment tools, templates, reports, and documentation for consistent quality and branding. Analyze healthcare revenue cycle operations, including KPIs and financial performance metrics, to identify gaps and improvement opportunities. Prepare and refine client-facing deliverables, including executive summaries, presentations, and key findings reports. Facilitate data organization, validation, and reconciliation across multiple concurrent assessments. Lead post-assessment retrospectives and drive continuous improvement across processes, workflows, and methodologies. Ensure alignment with governance standards, timelines, and quality expectations across all assessment activities. Requirements: 3–5 years of experience in healthcare revenue cycle operations, preferably in acute hospital environments. 3–5 years of experience in people leadership or project/program coordination roles. Strong understanding of revenue cycle processes, KPIs, and healthcare operational best practices. Ability to analyze operational data and translate findings into actionable recommendations. Excellent project management, organizational, and time management skills with the ability to manage multiple concurrent initiatives. Strong communication skills, including executive-level presentation and the ability to simplify complex information for diverse audiences. Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with tools such as Visio and project tracking systems. Strong attention to detail with a high level of accuracy in documentation and reporting. Problem-solving mindset with the ability to identify risks, inefficiencies, and improvement opportunities. Bachelor’s degree in Healthcare Administration, Management, or related field (or equivalent experience). Willingness to travel and work onsite as required by project needs. Interest in innovation, including the use of AI and digital tools to improve healthcare operations. Benefits: Competitive compensation aligned with experience and market standards. Comprehensive healthcare benefits including medical, dental, and vision coverage. Paid time off, holidays, and flexible remote work arrangements. Professional certification support, including HFMA CRCR certification (company sponsored). Tuition reimbursement and continuous learning opportunities. Performance-based incentives and recognition programs. Career growth opportunities within healthcare operations and transformation programs. Exposure to large-scale healthcare assessments and enterprise integration initiatives. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Assessments & Integrations Program Manager. Skills: Assessment programs, Program management, Healthcare operations. Lead end-to-end execution of assessment programs. 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Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. Own the execution and scale of scored lending across Personal & Private Banking by driving utilization, optimizing decision strategies, and enhancing digital lending journeys. Expand access to credit for new-to-bank and underserved customers through innovative, data-driven approaches, while leveraging strategic partnerships and ecosystems to accelerate acquisition, improve decisioning, and embed lending into customer journeys—balancing growth with strong risk discipline. ## Qualifications Type of Qualification: First Degree Field of Study: Business Commerce, Finance or related field Experience Required 5-7 years * Proven experience in developing and refining scored lending strategies, including credit rules, scorecards, and decision-making frameworks * Strong analytical capability with experience using data and insights to support credit decisions, optimise portfolio performance, and identify business growth opportunities * Demonstrated experience in designing and enhancing lending products and customer journeys using customer behaviour, portfolio trends, and performance insights * Experience collaborating with risk, data, and technology teams to translate lending strategies into effective solutions within decisioning systems. ## Additional Information Behavioural Competencies: * Generating Ideas * Interacting with People * Interpreting Data * Producing Output * Providing Insights * Team Working Technical Competencies: * Business Acumen * Customer Understanding * Data Analytics * Financial Analysis * Operational Planning * Risk Identification * Risk Management", "summaryDescription" : "Manager, Scored Lending at Standard Bank Group. Skills: Scored Lending, Credit Strategy, Data-driven Approaches. Own execution and scale of scored lending. Drive utilization", "postedDate" : "2026-06-11T09:49:24.000", "createdAt" : "2026-06-14T18:53:02.107", "lastUpdated" : "2026-06-16T04:55:26.879", "ingestTimestamp" : "2026-06-14T18:53:02.107", "mongoId" : "6a2d4b7674d8ee00a0b5d590", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Scored Lending", "Credit Strategy", "Data-driven Approaches", "Business Acumen", "Customer Understanding", "Data Analytics", "Financial Analysis", "Operational Planning", "Risk Identification", "Risk Management", "Credit Rules", "Scorecards", "Decisioning Systems" ], "skillCount" : 13, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d78d674d8ee00a0c0140a", "title" : "Manager, Scored Lending", "company" : "Standard Bank Group", "industry" : "Financial Services", "salary" : { "min" : 4800000.0, "max" : 7200000.0, "currency" : "KES", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Banking industry in Nairobi, Kenya, adjusted for seniority and company size." }, "location" : "Nairobi, KE", "locations" : [ "Nairobi", "KE" ], "timestamp" : "2026-06-15T09:49:49.295", "fingerprint" : "bd3c9e305db60054af2dbcc322535fd9c71893085219b311e009dee2b3b9fa8f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/StandardBankGroup/744000131631049-manager-scored-lending", "externalId" : "744000131631049", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Nairobi", "country" : "Kenya", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-1.3023980,36.8288509" } ], "locationText" : "Nairobi, Kenya", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Data Analytics, Financial Analysis", "professionalSkills" : [ "Business Acumen", "Operational Planning", "Risk Identification", "Risk Management" ], "hardSkillsList" : [ "Credit rules", "Scorecards", "Decision-making frameworks", "Credit decisions", "Portfolio performance", "Business growth", "Lending products", "Customer journeys", "Customer behaviour", "Portfolio trends", "Performance insights", "Lending strategies", "Decisioning systems" ], "softSkillsList" : [ "Generating Ideas", "Interacting with People", "Interpreting Data", "Producing Output", "Providing Insights", "Team Working" ], "hardSkills" : [ { "name" : "Credit rules", "level" : "intermediate" }, { "name" : "Scorecards", "level" : "intermediate" }, { "name" : "Decision-making frameworks", "level" : "intermediate" }, { "name" : "Credit decisions", "level" : "intermediate" }, { "name" : "Portfolio performance", "level" : "intermediate" }, { "name" : "Business growth", "level" : "intermediate" }, { "name" : "Lending products", "level" : "intermediate" }, { "name" : "Customer journeys", "level" : "intermediate" }, { "name" : "Customer behaviour", "level" : "intermediate" }, { "name" : "Portfolio trends", "level" : "intermediate" }, { "name" : "Performance insights", "level" : "intermediate" }, { "name" : "Lending strategies", "level" : "intermediate" }, { "name" : "Decisioning systems", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Generating Ideas" }, { "name" : "Interacting with People" }, { "name" : "Interpreting Data" }, { "name" : "Producing Output" }, { "name" : "Providing Insights" }, { "name" : "Team Working" } ], "majorSkills" : "Scored lending, Credit strategy, Lending products", "majorSkillsList" : [ "Scored lending", "Credit strategy", "Lending products" ], "coreResponsibilities" : "Own execution of scored lending, Own scale of scored lending, Drive utilization of scored lending, Optimize decision strategies, Enhance digital lending journeys, Expand access to credit, Leverage strategic partnerships, Leverage ecosystems, Accelerate acquisition, Improve decisioning, Embed lending into journeys, Balance growth with risk", "teamCollaboration" : "Collaborating with risk teams; 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Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. Own the execution and scale of scored lending across Personal & Private Banking by driving utilization, optimizing decision strategies, and enhancing digital lending journeys. 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Skills: Scored lending, Credit strategy, Lending products. Own execution of scored lending. Own scale of scored lending", "postedDate" : "2026-06-11T09:49:24.000", "createdAt" : "2026-06-14T01:27:10.348", "lastUpdated" : "2026-06-15T09:49:49.295", "ingestTimestamp" : "2026-06-14T01:27:10.348", "mongoId" : "6a2d78d674d8ee00a0c0140a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Credit rules", "Scorecards", "Decision-making frameworks", "Credit decisions", "Portfolio performance", "Business growth", "Lending products", "Customer journeys", "Customer behaviour", "Portfolio trends", "Performance insights", "Lending strategies", "Decisioning systems", "Generating Ideas", "Interacting with People", "Interpreting Data", "Producing Output", "Providing Insights", "Team Working", "Scored lending", "Credit strategy", "Business Acumen", "Operational Planning", "Risk Identification", "Risk Management", "Risk discipline" ], "skillCount" : 26, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.95 }, { "id" : "6a25748374d8ee00a0182924", "title" : "Medical Representative (ETC - Nutrition)", "company" : "Abbott", "industry" : "Healthcare", "salary" : { "min" : 2.4E7, "max" : 3.6E7, "currency" : "VND", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Medical Representative in Hanoi, Vietnam, adjusted for the healthcare industry and company size." }, "location" : "Vietnam", "locations" : [ "Vietnam" ], "timestamp" : "2026-06-11T14:36:14.603", "fingerprint" : "4a7bfe2605695f5e5cdbe005d23232443bfc7a4424d64f7d85fe634d04f3000b", "source" : "workday", "language" : "en", "applyUrl" : "https://abbott.wd5.myworkdayjobs.com/abbottcareers/job/Vietnam---Hanoi/Medical-Representative--ETC---Nutrition----Ha-Noi_31152464", "externalId" : "31152464", "industryFunction" : { }, "locationPoint" : "14.0583,108.2772", "structuredLocations" : [ { "city" : "Hanoi", "country" : "Vietnam", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "21.0283334,105.8540410" } ], "locationText" : "Hanoi, Vietnam", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "professionalSkills" : [ "Consultative selling" ], "hardSkillsList" : [ "Clinical nutrition", "Product detailing" ], "hardSkills" : [ { "name" : "Clinical nutrition", "level" : "intermediate" }, { "name" : "Product detailing", "level" : "intermediate" } ], "majorSkills" : "Sales, Relationship building", "majorSkillsList" : [ "Sales", "Relationship building" ], "coreResponsibilities" : "Drive engagements with healthcare professionals, Highlight role of clinical nutrition, Position Abbott as preferred choice, Build relationships with HCPs, Boost brand visibility, Influence product recommendations, Gather market insights, Develop targeted account plans, Deliver compelling product detailing, Emphasize clinical advantages, Address HCPs’ specific needs, Gain commitment to recommend Abbott products, Collaborate with patient groups, Support educational initiatives, Raise awareness among patients, Raise awareness among caregivers, Track account performance, Report account performance, Ensure targets are met", "teamCollaboration" : "Patient groups; Stakeholders", "domainKnowledge" : "Abbott Nutrition portfolio; Clinical nutrition", "domainList" : [ "abbott-nutrition-portfolio", "clinical-nutrition" ], "domainSpecificKnowledge" : [ "Abbott Nutrition portfolio", "Clinical nutrition" ], "communicationSkills" : "Presentation skills", "specialRequirements" : "Continuous sitting", "qualificationsBasic" : "Bachelor's degree in Pharmacy, Bachelor's degree in Medicine, Bachelor's degree in related healthcare field, 1 year of experience in pharmaceutical sales, 1 year of experience in healthcare sales", "qualificationsPreferred" : "Fresh graduates welcome", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## **JOB DESCRIPTION:** Job Description **About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. **Working at Abbott** At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: * Career development with an international company where you can grow the career you dream of. * A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. * A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, Glucerna® and ZonePerfect® – to help get the nutrients they need to live their healthiest life. _**Main Purpose of Role:**_ Responsible for long-term growth of Abbott Nutrition products in territory by increasing awareness among Health Care professionals on the important role of nutrition in improving quality of life, and the superiority of Abbott products to competitor brands. Gain new business and grow existing business in customer accounts by building the confidence of HCPs in recommending Abbott brand products. _**Main Responsibilities:**_ * Drive impactful engagements with healthcare professionals (HCPs) through one-on-one consultations, highlighting the role of clinical nutrition in patient care and positioning Abbott as the preferred choice. * Build and strengthen relationships with HCPs across assigned accounts to boost brand visibility and influence product recommendations. * Gather market insights, including competitor activity and unmet needs, to develop targeted account plans that drive growth. * Deliver compelling product detailing to equip HCPs with the latest scientific knowledge and emphasize the clinical advantages of Abbott’s nutrition portfolio. * Address HCPs’ specific needs and objections with tailored messaging to gain their commitment to recommend Abbott products. * Collaborate with patient groups and stakeholders to support educational initiatives and raise awareness among patients and caregivers. * Track and report account performance against KPIs and take proactive steps to ensure targets are met. _**Qualifications:**_ * **Education:** Bachelor’s degree in Pharmacy, Medicine, or a related healthcare field. * **Experience:** Fresh are welcome or at least 1 year of experience in pharmaceutical or healthcare sales. * Strong communication and presentation skills * Good organizational and time management abilities * Relationship-building and consultative selling skills * Self-motivated, persistent, and goal-oriented Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at [www.abbott.com](http://www.abbott.com/), on Facebook at [www.facebook.com/Abbott](http://www.facebook.com/Abbott) and on Twitter @AbbottNews and @AbbottGlobal. **The base pay for this position is** N/A In specific locations, the pay range may vary from the range posted. ## **JOB FAMILY:** Sales Force ## **DIVISION:** ANI International Nutrition ## **LOCATION:** Vietnam > Hanoi : Handi Resco Tower ## **ADDITIONAL LOCATIONS:** ## **WORK SHIFT:** Standard ## **TRAVEL:** Not specified ## **MEDICAL SURVEILLANCE:** Not Applicable ## **SIGNIFICANT WORK ACTIVITIES:** Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)", "summaryDescription" : "Medical Representative (ETC - Nutrition) at Abbott. Skills: Sales, Relationship building. Drive engagements with healthcare professionals. Highlight role of clinical nutrition", "postedDate" : "2026-06-09T08:25:20.472", "createdAt" : "2026-06-11T08:25:20.176", "lastUpdated" : "2026-06-11T14:36:14.603", "ingestTimestamp" : "2026-06-11T08:25:20.176", "mongoId" : "6a25748374d8ee00a0182924", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://abbott.wd5.myworkdayjobs.com/abbottcareers/job/Vietnam---Hanoi/Medical-Representative--ETC---Nutrition----Ha-Noi_31152464", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Clinical nutrition", "Product detailing", "Sales", "Relationship building", "Consultative selling", "Abbott Nutrition portfolio" ], "skillCount" : 6, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a0ab1421663d49372dc64f1", "title" : "Consultant – Organizational Assessment", "company" : "Raftelis", "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-15T09:48:43.719", "fingerprint" : "80573ea6998db0492b8620004905620cea352ef64edd84eb87893293c487936c", "source" : "breezyhr", "applyUrl" : "https://raftelis.breezy.hr/p/d03e2f0ac18f-consultant-organizational-assessment", "externalId" : "d03e2f0ac18f", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "local governments and utilities" ], "rawDescription" : "Company Description: Raftelis partners with local governments and utilities to solve their most complex challenges. Over the last year, we", "summaryDescription" : "Consultant – Organizational Assessment at Raftelis", "createdAt" : "2026-06-14T20:24:31.547", "lastUpdated" : "2026-06-15T09:48:43.719", "ingestTimestamp" : "2026-06-14T20:24:31.547", "mongoId" : "6a0ab1421663d49372dc64f1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "local governments and utilities" ], "skillCount" : 1, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca48274d8ee00a09b23cd", "title" : "Threat Assessment Analyst", "company" : "Gavin de Becker & Associates", "industry" : "Legal", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Threat Assessment Analyst in Los Angeles, adjusted for the legal industry and company size." }, "location" : "Los Angeles County, CA", "locations" : [ "Los Angeles County", "CA" ], "timestamp" : "2026-06-15T10:16:22.543", "fingerprint" : "e1e8296fafcc24bb424c71a125f7de5d5a546fa546510450cb5062e1dfdec304", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/gavindebeckerassociates/jobs/8001343", "externalId" : "8001343", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Los Angeles", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0536909,-118.2427660" } ], "locationText" : "Los Angeles, California, United States", "professionalSkills" : [ "Risk assessment", "Legal analysis" ], "hardSkillsList" : [ "Open Source Intelligence", "Database records", "Court records" ], "hardSkills" : [ { "name" : "Open Source Intelligence", "level" : "intermediate" }, { "name" : "Database records", "level" : "intermediate" }, { "name" : "Court records", "level" : "intermediate" } ], "majorSkills" : "Threat assessment, Risk management, Investigative research", "majorSkillsList" : [ "Threat assessment", "Risk management", "Investigative research" ], "coreResponsibilities" : "Assess cases, Investigate cases, Manage cases, Review communications, Assess communications, Determine risk factors, Research court records, Research public documents, Research open sources, Research database records, Research investigative sources, Conduct OSINT, Acquire information, Analyze trends, Analyze inconsistencies, Draw conclusions, Mitigate risk, Acquire information, Express methodology, Express recommendations, Present findings", "teamCollaboration" : "Joining an ambitious team; Working with other people; Helping on projects; Creating positive atmosphere; Expressing to management; Expressing to peers", "domainKnowledge" : "Safety; Privacy; Sociology; Psychology; Criminal justice", "domainList" : [ "safety", "privacy", "sociology", "psychology", "criminal-justice" ], "domainSpecificKnowledge" : [ "Safety", "Privacy", "Sociology", "Psychology", "Criminal justice" ], "communicationSkills" : "Writing; Presentations", "problemSolvingSkills" : "Analytical skills", "outcomesObjectives" : "Mitigate risk; Acquire hard-to-find information", "qualificationsBasic" : "Familiar with OSINT, Familiar with computerized legal research", "qualificationsPreferred" : "Interest in law, Interest in psychology, Interest in sociology, Interest in investigations, Interest in journalistic research, Interest in risk assessment, Interest in criminal justice", "remoteFriendly" : false, "rawDescription" : "Gavin de Becker maybe you’re thinking about law school or have worked in a law firm or an investigative firm.   You're familiar with Open Source Intelligence (OSINT) and computerized legal research. You have an interest in sociology, psychology, investigations, journalistic research, and/or risk assessment. You’re organized – you love to create systems to maintain order and increase efficacies. You’re good at working with other people – helping them on various projects and creating a positive team atmosphere. Responsibilities & Expectations You’ll be joining an ambitious team whose mission is to assess, investigate, and manage cases involving safety and privacy. You’ll review and assess written and verbal inappropriate communications to determine risk factors and areas requiring further research and assessment. Successful candidates who have previously pursued this position have typically demonstrated an interest in law, psychology, and criminal justice. Research Evaluate court records, public documents, open sources, database records and other investigative sources.   Conduct OSINT, as needed, to acquire more information on relevant person(s) and/or events.   Analysis & Assessment Review, identify, and analyze trends and inconsistencies in reporting and research findings. Draw actionable and impactful conclusions to mitigate risk and acquire hard-to-find information.  Clearly express methodology and recommendations to management and peers in writing and presentations. Best in Class 401k Retirement Plan $15,000 employer contribution for First-Year Associates. $3,000 employer contribution each year thereafter. 10% no-limit matching for all Associates who choose to contribute to their retirement plan. To learn more about earnings, promotions, benefits, and more – visit GDBA.com/careers.", "summaryDescription" : "Threat Assessment Analyst at Gavin de Becker & Associates. Skills: Threat assessment, Risk management, Investigative research. Assess cases. Investigate cases", "postedDate" : "2026-06-14T09:05:33.287", "createdAt" : "2026-06-14T09:05:33.287", "lastUpdated" : "2026-06-15T10:16:22.543", "ingestTimestamp" : "2026-06-14T09:05:33.287", "mongoId" : "6a2ca48274d8ee00a09b23cd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Open Source Intelligence", "Database records", "Court records", "Threat assessment", "Risk management", "Investigative research", "Risk assessment", "Legal analysis", "Safety", "Privacy", "Sociology", "Psychology", "Criminal justice" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.92 }, { "id" : "6a307921f292fd229c02f6bb", "title" : "Implementation Lead", "company" : "Uniti", "industry" : "Customer Success", "salary" : { "min" : 140000.0, "max" : 160000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Uniti HQ", "locations" : [ "Uniti HQ" ], "timestamp" : "2026-06-16T11:03:53.883", "fingerprint" : "52a5f521119e9bfced4243ce3f7bc9c3b2796b9c00ea729b1f477122cccdd476", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/uniti/d2e604c5-b801-4c33-9d48-9262f4c88400/application", "externalId" : "d2e604c5-b801-4c33-9d48-9262f4c88400", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "onsite" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "APIs, Webhooks, SQL, JSON", "professionalSkills" : [ "Solutions Architecture", "Forward Deployed Engineering", "Customer-facing Engineering" ], "hardSkillsList" : [ "Prompt engineering" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Prompt engineering", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Implementation, Solutions Architecture, Team Management", "majorSkillsList" : [ "Implementation", "Solutions Architecture", "Team Management" ], "coreResponsibilities" : "Build the team, Lead the team, Turn contract into agent, Debug integration, Teach others project management, Hire ICs, Ramp ICs, Coach ICs, Explain technical tradeoff, Explain business priority, Explain performance gap, Take ownership of problems, Scope new playbooks, Build new playbooks, Staff new playbooks, Ship new playbooks, Take hardest implementations, Launch 80% version", "teamCollaboration" : "Cross-functional teams; Sales teams; Engineering teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Real estate; Property management; Self-storage; Senior living; Coworking", "domainList" : [ "real-estate", "property-management", "self-storage", "senior-living", "coworking" ], "domainSpecificKnowledge" : [ "Real estate", "Property management", "Self-storage", "Senior living", "Coworking" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Debugging", "outcomesObjectives" : "Ship the playbook; Tighten playbook next month", "qualificationsBasic" : "4+ years in Implementation, 2 years managing a team, Technical fluency, Project management instincts, Hiring, ramping, and coaching ICs, Written and verbal communication", "qualificationsPreferred" : "Real estate industry experience, Prior work at AI-native company, Founding-implementation-hire experience, Founding-solutions-architecture-hire experience, Startup experience", "rawDescription" : "WHY UNITI Real estate is the world's largest asset class — $393 trillion globally, bigger than all stocks, bonds, and gold combined. Over $1 trillion a year, globally, goes to the teams running properties — leasing, maintenance, collections, accounting, marketing, HR, asset management. Same bundle of tasks at every property, every day, across every vertical. The surface looks different across office, multifamily, senior living, self-storage, affordable housing, student housing, coworking, hospitality. The work underneath is the same. Today that work is stuck in tickets, phone queues, and a dozen disconnected tools. Real estate has been waiting for an execution layer. Uniti is building it — the system of action for real estate. AI agents for every front- and back-office workflow, operating across voice, email, SMS, WhatsApp, and chat. One horizontal layer, every vertical. Work gets done faster, around the clock. The humans on our customers' teams get to focus on the parts of the job that actually need them. On the back of 6x YoY growth, we raised our Series A and are tripling headcount this year. As our Implementation Team Lead, you build and lead the team that turns every signed contract into a live, working agent. WHAT YOU HAVE - 4+ years in Implementation, Solutions Architecture, Forward Deployed Engineering, or Customer-facing Engineering at a B2B SaaS or AI company, with at least 2 years managing a team of ICs in one of those functions. - A track record of building or rebuilding an implementation or solutions architecture function at a Series A–C company. You've hired the team, set the bar, and shipped the playbook — not just executed against one you inherited. - Strong technical fluency — prompts, integrations, APIs, webhooks, basic SQL, JSON. You can debug a misbehaving integration alongside an IM, not just supervise. - Strong project management instincts. You hold a 12-step implementation in your head, see where it's about to slip, and pull the right lever before it does — and you've taught others to do the same. - A track record of hiring, ramping, and coaching ICs in this function. You can describe the leveling between IM I, IM II, and Solutions Architect from memory because you've shaped it before. - Strong written and verbal communication. You can explain a technical tradeoff to a non-technical operator, a business priority to a senior engineer, and a performance gap to a direct report — all in the same week. BONUS - Real estate, property management, storage, senior living, or coworking industry experience. - Prior work at an AI-native company, especially one where you owned the customer-facing implementation or solutions architecture team during a category's early growth. - Founding-implementation-hire or founding-solutions-architecture-hire experience at a previous startup. - Startup experience a big plus. WHO YOU ARE - You want to be at an early-stage startup. You've been in a high-growth environment before, you know what tripling headcount in a year actually feels like, and you've led a team through that kind of growth without losing the bar. - You take ownership of large, undefined problems. A new vertical lands on the roadmap and needs an implementation playbook before sales can sell it. You don't wait for a brief — you scope it, build it, staff it, and ship it. - You're a player-coach. You don't just delegate the hard implementations to the team. You take the hardest ones yourself when it makes the team better — and you know when to step back. - You're close to the customer. You'd rather sit on a kickoff call or walk a facility than read a project status report. The best ideas about how to scale Implementation come from what this customer actually said. - You ship fast and iterate. You'd rather launch the 80% version of a new playbook this month and tighten it next month than spend a quarter writing the perfect one. BENEFITS - Full medical, dental, and vision coverage - Flexible PTO - Meaningful equity and responsibility", "summaryDescription" : "Implementation Lead at Uniti. Skills: Implementation, Solutions Architecture, Team Management. Build the team. Lead the team", "createdAt" : "2026-06-16T01:59:26.759", "lastUpdated" : "2026-06-16T11:03:53.883", "ingestTimestamp" : "2026-06-16T01:59:26.759", "mongoId" : "6a307921f292fd229c02f6bb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 140000, "salaryAnnualMax" : 160000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Prompt engineering", "Leadership", "Implementation", "Solutions Architecture", "Team Management", "Forward Deployed Engineering", "Customer-facing Engineering", "Project management", "Real estate", "Property management", "Self-storage", "Senior living", "Coworking" ], "skillCount" : 13, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca4bc74d8ee00a09b31ce", "title" : "Manager, Assessment Development", "company" : "Nightingale Education Group", "industry" : "Education", "salary" : { "min" : 105060.0, "max" : 105060.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "OSC", "locations" : [ "OSC" ], "timestamp" : "2026-06-15T10:42:49.015", "fingerprint" : "63bf33521b39a1aa692855dbc8136fbdb235bef17f9f73ecdb4dee6ea0dc94ba", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/nightingalecollege/jobs/4274914009", "externalId" : "4274914009", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "onsite" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Assessment design", "Assessment evaluation", "Strategic vision", "Data literacy", "Measurement", "Psychometrics", "Instructional Design" ], "hardSkillsList" : [ "Assessment development", "Assessment evaluation", "Item development", "Data analysis", "Reporting", "Standard-setting", "Benchmarking", "Validation efforts" ], "softSkillsList" : [ "Leadership", "Problem-solving", "Adaptability" ], "hardSkills" : [ { "name" : "Assessment development", "level" : "intermediate" }, { "name" : "Assessment evaluation", "level" : "intermediate" }, { "name" : "Item development", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Standard-setting", "level" : "intermediate" }, { "name" : "Benchmarking", "level" : "intermediate" }, { "name" : "Validation efforts", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Problem-solving" }, { "name" : "Adaptability" } ], "majorSkills" : "Assessment design, Assessment development, Assessment evaluation", "majorSkillsList" : [ "Assessment design", "Assessment development", "Assessment evaluation" ], "coreResponsibilities" : "Lead design assessment frameworks, Lead development assessment frameworks, Lead implementation assessment frameworks, Lead evaluation assessment frameworks, Oversee development assessment plans, Oversee development assessment blueprints, Guide creation assessment items, Guide review assessment items, Ensure assessments developed accessibility, Ensure assessments developed inclusivity, Ensure assessments developed fairness, Develop strategic vision assessment practices, Provide leadership assessment initiatives, Use assessment insights inform decision-making, Use assessment data inform decision-making, Establish standards assessment quality, Establish standards assessment consistency, Establish standards assessment rigor, Influence stakeholders ensure alignment, Partner on learning analytics initiatives, Partner on measurement initiatives, Engage with faculty gather input, Engage with program leaders gather input, Communicate assessment strategies, Communicate assessment insights, Communicate assessment recommendations, Oversee multiple assessment projects, Ensure alignment institutional priorities, Ensure timely execution projects, Collaborate implement assessment solutions, Establish metrics assess learner performance, Establish metrics assess program effectiveness, Establish metrics assess institutional outcomes, Oversee evaluation methods assess learner performance, Oversee evaluation methods assess program effectiveness, Oversee evaluation methods assess institutional outcomes, Ensure integrity assessment data, Ensure quality assessment data, Oversee analysis assessment data, Oversee interpretation assessment data, Oversee reporting assessment data, Apply advanced evaluation methods, Support standard-setting efforts, Support benchmarking efforts, Support validation efforts, Identify professional development opportunities, Facilitate professional development opportunities, Provide guidance stakeholders, Provide coaching stakeholders, Support integration assessment tools, Support integration assessment platforms, Support integration emerging technologies, Promote best practices assessment, Ensure consistency assessment quality, Ensure quality assessment programs, Define evaluation frameworks, Implement evaluation frameworks, Measure learner achievement, Measure program effectiveness, Use results drive continuous improvement, Collaborate develop data accreditation, Collaborate develop reports accreditation, Collaborate develop documentation accreditation, Support programmatic accreditation efforts, Align assessment practices CCNE standards, Align assessment practices CNEA standards, Provide clear evidence learner outcomes", "teamCollaboration" : "Cross-functional stakeholders; Faculty; Program leaders; Academic stakeholders; Operational stakeholders; Cross-functional teams; Accreditation partners", "projectManagementSkills" : [ "Project execution" ], "domainKnowledge" : "Competency-based education; CCNE standards; CNEA standards", "domainList" : [ "competency-based-education", "ccne-standards", "cnea-standards" ], "domainSpecificKnowledge" : [ "Competency-based education", "CCNE standards", "CNEA standards" ], "communicationSkills" : "Clear communication", "documentationSkills" : "Assessment documentation", "continuousLearning" : "Professional development; Higher education", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Attend NCO Salt Lake City, Background check, Drug screen", "outcomesObjectives" : "Promote academic quality; Promote learner success; Drive continuous improvement", "qualificationsBasic" : "Minimum 5 years assessment development, Minimum 5 years leading teams, Demonstrated expertise assessment design, Demonstrated expertise item development, Demonstrated expertise evaluation practices, Experience working data analysis, Experience working reporting, Experience working continuous improvement", "qualificationsPreferred" : "PhD preferred", "rawDescription" : "Position Summary: The Assessment Development Manager is responsible for leading the design, development, implementation, and evaluation of assessment strategies across the institution. This role requires a strategic thinker with deep expertise in assessment design and evaluation who can collaborate with faculty, administration, and external stakeholders to ensure that assessment practices align with institutional outcomes, accreditation standards, and educational goals. The Manager will foster a culture of evidence-based decision-making that promotes academic quality and learner success. Role and Responsibilities: Assessment Development: Lead the design and continuous improvement of assessment frameworks, tools, and methodologies across programs. Oversee the development of assessment plans, blueprints, and supporting documentation in collaboration with the Curriculum function. Guide the creation and review of diverse assessment items and tasks, ensuring alignment with learning outcomes and rigor expectations. Ensure assessments are developed with accessibility, inclusivity, and fairness in mind. Strategic Leadership: Develop and drive a strategic vision for assessment practices aligned with institutional priorities and competency-based education models. Provide leadership in the planning, prioritization, and execution of assessment initiatives across programs. Use assessment insights and data to inform decision-making at the program and institutional level. Establish standards and expectations for assessment quality, consistency, and rigor across the organization. Influence cross-functional stakeholders to ensure alignment between assessment, curriculum, and learner outcomes. Collaboration and Communication: Partner closely with the Director, Learning Content and Assessment Development and other related functions on learning analytics and measurement-focused initiatives. Engage with faculty, program leaders, and other stakeholders to gather input and drive alignment on assessment design and outcomes. Communicate assessment strategies, insights, and recommendations clearly to academic and operational stakeholders. Oversee multiple assessment-related projects, ensuring alignment with institutional priorities and timely execution. Collaborate with cross-functional teams to implement scalable and sustainable assessment solutions. Assessment and Evaluation: Establish and oversee metrics and evaluation methods to assess learner performance, program effectiveness, and institutional outcomes. Ensure the integrity and quality of assessment data, including oversight of analysis, interpretation, and reporting processes. Apply advanced evaluation methods to support continuous improvement, including analysis of assessment performance and outcomes. Support standard-setting, benchmarking, and validation efforts to ensure assessments are meaningful and defensible. Professional Development: Identify and facilitate professional development opportunities focused on assessment design, item development, evaluation methods, and data literacy for faculty and internal teams. Provide guidance and coaching to stakeholders on effective assessment practices, including alignment to outcomes, rigor, and quality standards. Collaborate with the Director, Learning Content and Assessment Development, the Director, Academic Technology, the Director, Learning Design and Innovation, and the Director of EvolveU, to support the integration of assessment tools, platforms, and emerging technologies. Promote best practices in assessment through training, resources, and ongoing support to ensure consistency and quality across programs. Assessment Evaluation: Establish and oversee metrics and evaluation methods to assess learner performance, program effectiveness, and institutional outcomes. Ensure the integrity and quality of assessment data, including oversight of analysis, interpretation, and reporting processes. Apply advanced evaluation methods to support continuous improvement, including analysis of assessment performance and outcomes. Support standard-setting, benchmarking, and validation efforts to ensure assessments are meaningful and defensible. Assessment and Accreditation: Partner with key stakeholders to define and implement evaluation frameworks, metrics, and methodologies that measure learner achievement and program effectiveness, using results to drive continuous improvement. Collaborate with cross-functional partners with accreditation expertise to develop, validate, and deliver data, reports, and supporting documentation for accreditation reviews and program evaluations. Support programmatic accreditation efforts, including alignment of assessment practices with CCNE and CNEA standards, ensuring clear evidence of learner outcomes and continuous quality improvement. Contribute to institutional accreditation processes, including NWCCU, by ensuring assessment systems, data integrity, and reporting practices meet required standards and expectations. Ensure assessment design, data collection, and reporting practices are audit-ready, well-documented, and aligned with regulatory and accreditation requirements. Provide analysis and insights that inform accreditation narratives, self-studies, and ongoing compliance efforts. Project Management: Collaborate with the Project Manager, Manager of Learning Content, Manager, Learning Design and Innovation, to oversee multiple projects related to curriculum, ensuring alignment with institutional priorities and timely execution. Provide timely reviews and documentation in alignment with assessment and course quality initiatives. Oversee multiple assessment-related projects, ensuring alignment with institutional priorities and timely execution. Collaborate with cross-functional teams to implement scalable and sustainable assessment solutions. Resource Management: Manage resources related to assessment initiatives, ensuring effective allocation and utilization. Provide input into tools, technologies, and investments that support assessment and analytics capabilities. Monitor and evaluate the effectiveness of assessment tools and platforms, making recommendations for optimization or enhancement. Collaborate with leadership to prioritize resource allocation based on institutional goals and assessment needs. Support planning and forecasting for assessment-related initiatives, ensuring sustainability and scalability of efforts. Qualifications and Education Requirements: Master’s degree in Education, Assessment, Measurement, Psychometrics, Instructional Design, or a related field, PhD preferred. Minimum of 5 years of experience in assessment development, evaluation, or a related area, preferably in higher education. Minimum 5 years leading teams, including mentoring and managing direct reports, and providing performance management. Demonstrated expertise in assessment design, item development, and evaluation practices. Experience working with data analysis, reporting, and continuous improvement processes. Strategic thinker with a commitment to academic quality and learner success. Strong problem-solving skills and adaptability in a dynamic educational environment. Passion for fostering an inclusive and evidence-based learning culture. Budgeted Hiring Range $105,060—$105,060 USD All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations. Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale Education Group is an equal opportunity employer. Our Mission (not just words on the wall, we live it, love it, and daily contribute to it): With the primary focus on higher learning in healthcare professions, Nightingale Education Group contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities. At Nightingale Education Group, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale Education Group helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated nearly 5,000 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there. The professional and personal development of our learners and our collaborators is our company’s foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We’re so happy that you’ve found us! Employment is contingent upon successful completion of a background check and drug screen.", "summaryDescription" : "Manager, Assessment Development at Nightingale Education Group. Skills: Assessment design, Assessment development, Assessment evaluation. Lead design assessment frameworks. Lead development assessment frameworks", "postedDate" : "2026-06-13T21:08:02.308", "createdAt" : "2026-06-13T21:08:02.308", "lastUpdated" : "2026-06-15T10:42:49.015", "ingestTimestamp" : "2026-06-13T21:08:02.308", "mongoId" : "6a2ca4bc74d8ee00a09b31ce", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 105060, "salaryAnnualMax" : 105060, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Assessment development", "Assessment evaluation", "Item development", "Data analysis", "Reporting", "Standard-setting", "Benchmarking", "Validation efforts", "Leadership", "Problem-solving", "Adaptability", "Assessment design", "Strategic vision", "Data literacy", "Measurement", "Psychometrics", "Instructional Design", "Project execution", "Competency-based education", "CCNE standards", "CNEA standards" ], "skillCount" : 21, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.98 }, { "id" : "6a0a154f1663d49372b4b6b6", "title" : "Officer-Assessment & Registry", "company" : "Botho University", "location" : "Manzini, SZ", "locations" : [ "Manzini", "SZ" ], "timestamp" : "2026-06-15T10:04:29.755", "fingerprint" : "80532fddaac44d38efb88a44fa395dc029b2f0c2102ada07cb4dae8338bd42f1", "source" : "breezyhr", "applyUrl" : "https://bothouniversity.breezy.hr/p/e0c7ccfc343a-officer-assessment-registry", "externalId" : "e0c7ccfc343a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manzini", "country" : "Eswatini", "continent" : "af", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Manzini, Eswatini", "employmentType" : "CONTRACT", "specialRequirements" : "Ref2025/ESW/ASR/ASRO01", "qualificationsBasic" : "dynamic, experienced, and passionate intellectuals", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Botho University (BU), a leader in academic excellence and research innovation, invites applications from dynamic, experienced, and passionate intellectuals for the following position based at our Eswatini Campus. Officer-Assessment & Registry Ref2025/ESW/ASR/ASRO01 Qualifications & Ex", "summaryDescription" : "Officer-Assessment & Registry at Botho University", "createdAt" : "2026-06-14T19:32:58.692", "lastUpdated" : "2026-06-15T10:04:29.755", "ingestTimestamp" : "2026-06-14T19:32:58.692", "mongoId" : "6a0a154f1663d49372b4b6b6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.85 }, { "id" : "6a305988f292fd229cf489bd", "title" : "Implementation Consultant", "company" : "OpenGov", "industry" : "Professional Services", "salary" : { "min" : 95000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "US | Illinois | Chicago", "locations" : [ "US | Illinois | Chicago" ], "timestamp" : "2026-06-16T10:20:14.889", "fingerprint" : "bb75d5391330daefa027dab98c240638e268ae27dd1afdf7d68a8508aa7c3d21", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/opengov/5214f8c5-6c1c-4905-88ca-288de3102108/application", "externalId" : "5214f8c5-6c1c-4905-88ca-288de3102108", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" } ], "locationText" : "Chicago, Illinois, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Excel", "professionalSkills" : [ "Solution recommendations", "Process automation", "Workflow improvement", "Data analysis", "Reporting" ], "hardSkillsList" : [ "Data requirements gathering", "Platform configuration", "Administrator training", "Customer training", "Process improvement" ], "softSkillsList" : [ "Interpersonal skills" ], "hardSkills" : [ { "name" : "Data requirements gathering", "level" : "intermediate" }, { "name" : "Platform configuration", "level" : "intermediate" }, { "name" : "Administrator training", "level" : "intermediate" }, { "name" : "Customer training", "level" : "intermediate" }, { "name" : "Process improvement", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" } ], "majorSkills" : "Implementation projects, Customer support, Product feedback", "majorSkillsList" : [ "Implementation projects", "Customer support", "Product feedback" ], "coreResponsibilities" : "Manage implementation projects, Gather data requirements, Configure technical platform, Train administrators, Act as technical point of contact, Interact with government officials, Understand customer requirements, Simplify existing processes, Enhance existing processes, Automate existing processes, Develop expertise in governmental processes, Provide tailored solutions, Facilitate training for new customers, Leverage best practices, Develop best practices, Gather customer feedback, Communicate feature requests, Contribute to product discussions, Collaborate with internal departments, Enhance delivery efficiency, Enhance delivery effectiveness, Serve as trusted advisor", "teamCollaboration" : "Cross-functional teams; Internal departments", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Governmental processes; Public sector; Procurement; Budgeting; Community Development; Asset Management; Finance/Accounting", "domainList" : [ "governmental-processes", "public-sector", "procurement", "budgeting", "community-development", "asset-management", "finance-accounting" ], "domainSpecificKnowledge" : [ "Governmental processes", "Public sector", "Procurement", "Budgeting", "Community Development", "Asset Management", "Finance/Accounting" ], "communicationSkills" : "Phone support", "continuousLearning" : "Professional development", "innovationCreativity" : "R&D insights", "problemSolvingSkills" : "Solution development", "outcomesObjectives" : "Ensure maximum value; Strengthen public trust; Operate efficiently; Adapt to change", "qualificationsBasic" : "2+ years public sector experience, 2+ years software implementation consulting, Analyze and report financial data, Train customers on software, Provide phone support, Conceptualization of patterns, Advanced Excel skills, Work in fast-paced environment", "qualificationsPreferred" : "Governmental concepts and practices knowledge", "remoteFriendly" : true, "rawDescription" : "OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com http://OpenGov.com. JOB SUMMARY: The Implementation Consultant plays a vital role in driving value for OpenGov customers through the successful and seamless implementation of our solutions. This position requires extensive product knowledge, subject matter expertise, and the ability to make informed solution recommendations. The primary responsibility of the Implementation Consultant is to oversee the entire implementation process, establishing a solid foundation for our customers’ OpenGov solution and ensuring maximum value for their investment. In addition, this role will contribute to the enhancement of our delivery operations by providing guidance during sales and scoping activities, offering valuable insights to our Research and Development team, and providing training and mentorship to fellow team members. RESPONSIBILITIES: - Manage end-to-end implementation projects for new customers, providing comprehensive guidance and support throughout the process, including data requirements gathering, technical platform configuration, administrator training, and all other defined implementation requirements - Act as the primary technical point of contact for new customers deploying OpenGov or expanding their implementation, ensuring effective communication and smooth deployment - Interact directly with government officials and staff on a daily basis, guiding them through the implementation process and empowering them to become successful administrators and advocates of OpenGov software solutions - Understand customer requirements and pain points, collaborating with cross-functional teams to simplify, enhance, and automate existing processes, thereby improving customer workflows - Develop expertise in governmental processes across multiple states to effectively address customer needs and provide tailored solutions - Collaborate closely with the engagement and adoption team to ensure a consistent and successful customer experience, facilitating training for new customers - Continually leverage and develop best practices for each data environment and customer vertical, driving implementation efficiencies for future projects - Gather and communicate customer feedback and feature requests, contributing to key product discussions and ensuring OpenGov remains a preferred and indispensable solution - Collaborate with internal departments at OpenGov to enhance delivery efficiency and effectiveness - Serve as a trusted advisor to both customers and OpenGov team members, providing valuable insights and guidance based on expertise and experience REQUIREMENTS AND PREFERRED EXPERIENCE: - 2+ years of experience working in the public sector in a relevant area such as Procurement, Budgeting, Community Development, Asset Management, Finance/Accounting, or similar - At least 2 years of experience in software implementation consulting or equivalent transferrable work with external clients - Strong knowledge and experience in analyzing and reporting large volumes of financial or other relevant data, with a solid understanding of governmental concepts and practices - Proficiency in training customers on software solutions to address key workflows and business processes - Ability to provide clear and effective phone support, assistance, and recommendations, fostering positive relationships with customers - Strong skills in conceptualization of patterns, modeling, and design, enabling efficient solution development - Advanced Excel skills, including the ability to use functions/formulas, format data (e.g., v-lookup, pivot tables), perform error-checking, and create properly formatted reports - Demonstrated track record of working in a fast-paced environment, effectively managing internal procedures and process improvements while collaborating with team members - Ability to adapt quickly to changes in product features and respond strategically to meet customer needs - Excellent interpersonal skills, including strong verbal and written communication skills, teamwork, and a commitment to exceptional customer service COMPENSATION: Chicago, IL: $95,000 - $110,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location. WHY OPENGOV? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including: - Comprehensive healthcare options for individuals and families - Flexible vacation policy and paid company holidays - 401(k) with company match - Paid parental leave, wellness stipends, and HSA contributions - Professional development and growth opportunities - A collaborative office environment with weekly catered lunches.", "summaryDescription" : "Implementation Consultant at OpenGov. Skills: Implementation projects, Customer support, Product feedback. Manage implementation projects. 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Engagement and adoption team", "domainKnowledge" : "Governmental processes; Public sector organizations", "domainList" : [ "governmental-processes", "public-sector-organizations" ], "domainSpecificKnowledge" : [ "Governmental processes", "Public sector organizations" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Professional development opportunities; Growth opportunities", "problemSolvingSkills" : "Analyze data; Report data", "outcomesObjectives" : "Deliver complete implementation; Deliver quick implementation; Deliver smooth implementation; Promote maximum value; Strengthen public trust", "qualificationsBasic" : "2+ years software implementation consulting", "qualificationsPreferred" : "External client work experience, Government operational concepts knowledge, Government operational practices knowledge, ETL tools proficiency, ETL report creation proficiency, Macros proficiency, Visual basic proficiency", "remoteFriendly" : true, "rawDescription" : "OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com http://OpenGov.com. JOB SUMMARY: The Implementation Analyst will look to drive value to the OpenGov customer and deliver a complete, quick and smooth implementation by utilizing their product knowledge, expertise and making solution recommendations. This role will be responsible for driving a successful customer implementation from start to finish, setting the underlying foundation of their OpenGov platform, while promoting maximum value for their investment in OpenGov. RESPONSIBILITIES: - Drive and manage new customer implementations from start to finish. This includes providing guidance, assistance, and support to customers from the initial data requirements gathering, technical platform configuration, administrator training and all other requirements defined through a customer’s implementation. - Be the primary technical point of contact for new customers deploying OpenGov, or those expanding to implement additional functionality. - Interact directly with government leaders daily, guide them through the process, and empower them to become our advocates and successful administrators of their OpenGov software platform. - Understand customer pain points and partner with cross-functional teams to simplify, enhance and automate existing processes that will improve customer workflow. - Become an expert in governmental processes across multiple states - Work closely with the engagement and adoption team to facilitate and drive a consistent customer experience and ensure successful training for new customers - Leverage and continually develop best practices for each data environment and customer vertical to assist in future implementation efficiencies. - Compliment key product discussions by gathering and communicating customer feedback and feature requests to ensure OpenGov is a “must-have solution.” REQUIREMENTS AND PREFERRED EXPERIENCE - 2+ years of experience of software implementation consulting or transferrable work with external clients preferred - Knowledge and experience in analyzing and reporting large volumes of financial and operational data, in addition to experience with government operational concepts and practices. - Ability to provide clear and effective phone support, assistance, and recommendations to build positive relationships with customers. - Strong skills in conceptualization of patterns, modeling, and design. - Strong Excel skills, including using Functions/ Formulas to format data such as v-lookup, pivot tables, error- checking, and developing properly formatted reports. ETL tools, ETL report creation, macros and visual basic are not required, but highly desirable. - Track record of working in a fast-paced environment while balancing internal procedures and process improvements, all while collaborating with team members. - Ability to adapt to a rapidly changing product and respond strategically to customer needs. - Excellent interpersonal skills including verbal and written communication skill, teamwork, and customer service skills. COMPENSATION: Chicago, IL: $78,000 - $93,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location. WHY OPENGOV? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including: - Comprehensive healthcare options for individuals and families - Flexible vacation policy and paid company holidays - 401(k) with company match - Paid parental leave, wellness stipends, and HSA contributions - Professional development and growth opportunities - A collaborative office environment with weekly catered lunches.", "summaryDescription" : "Implementation Analyst at OpenGov. Skills: Customer implementation, Product configuration, Customer training. Drive customer implementations. Manage customer implementations", "createdAt" : "2026-06-16T00:31:55.927", "lastUpdated" : "2026-06-16T14:07:03.850", "ingestTimestamp" : "2026-06-16T00:31:55.927", "mongoId" : "6a305988f292fd229cf489c0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 78000, "salaryAnnualMax" : 93000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Financial data analysis", "Operational data analysis", "Excel functions", "Excel formulas", "VLOOKUP", "Pivot tables", "Error checking", "Report development", "Customer implementation", "Product configuration", "Customer training", "Solution recommendations", "Process improvements", "Customer needs analysis", "Governmental processes", "Public sector organizations" ], "skillCount" : 16, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30562bf292fd229cf25952", "title" : "Implementation Engineer", "company" : "Molecule Software", "industry" : "Customer Success", "salary" : { "min" : 140000.0, "max" : 210000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Implementation Engineer in the FinTech industry in Poland, adjusted for company size and industry." }, "location" : "poland", "locations" : [ "poland" ], "timestamp" : "2026-06-16T10:06:06.021", "fingerprint" : "e806d622e2b9c2f85b62698ca688318f4d7e9c5c0a922a7d41f0617d5c517f30", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/molecule-software/14f2d8ec-450f-40e7-974d-7b7b6a22ec33/application", "externalId" : "14f2d8ec-450f-40e7-974d-7b7b6a22ec33", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Poland", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Poland", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL", "professionalSkills" : [ "Data validation", "Data transformation", "Reconciliations", "Unit testing", "Data migration" ], "hardSkillsList" : [ "ETRM platform", "CTRM platform" ], "hardSkills" : [ { "name" : "ETRM platform", "level" : "intermediate" }, { "name" : "CTRM platform", "level" : "intermediate" } ], "majorSkills" : "ETRM implementation, Data validation, SQL", "majorSkillsList" : [ "ETRM implementation", "Data validation", "SQL" ], "coreResponsibilities" : "Configure Molecule environments, Load data, Validate data, Execute testing, Investigate technical issues, Resolve technical issues, Configure complex instrument types, Load reference data, Load historical trades, Load market pricing, Load settlement data, Execute reconciliations, Support BAs through client review, Resolve support tickets, Investigate configuration errors, Investigate data issues, Investigate valuation discrepancies, Investigate settlement anomalies, Perform BigBang data migration, Validate BigBang data migration", "teamCollaboration" : "Work with BAs; Work with Solution Architects; Work with Technical Team Manager", "domainKnowledge" : "Energy trading; Commodities trading; Financial services; Physical trading; Financial trading; Trade lifecycles; Post-trade processes; Energy market concepts; Forward curves; MTM valuation; P&L attribution; Settlement; Instrument types; Power trading; Natural gas trading; Financial instruments; Structured contracts; Tiered pricing; Ratcheted pricing; Reference data; Historical trades; Market pricing; Settlement data; Configuration errors; Data issues; Valuation discrepancies; Settlement anomalies; Data migration", "domainList" : [ "energy-trading", "commodities-trading", "financial-services", "physical-trading", "financial-trading", "trade-lifecycles", "post-trade-processes", "energy-market-concepts", "forward-curves", "mtm-valuation", "p-l-attribution", "settlement", "instrument-types", "power-trading", "natural-gas-trading", "financial-instruments", "structured-contracts", "tiered-pricing", "ratcheted-pricing", "reference-data", "historical-trades", "market-pricing", "settlement-data", "configuration-errors", "data-issues", "valuation-discrepancies", "settlement-anomalies", "data-migration" ], "domainSpecificKnowledge" : [ "Energy trading", "Commodities trading", "Financial services", "Physical trading", "Financial trading", "Trade lifecycles", "Post-trade processes", "Energy market concepts", "Forward curves", "MTM valuation", "P&L attribution", "Settlement", "Instrument types", "Power trading", "Natural gas trading", "Financial instruments", "Structured contracts", "Tiered pricing", "Ratcheted pricing", "Reference data", "Historical trades", "Market pricing", "Settlement data", "Configuration errors", "Data issues", "Valuation discrepancies", "Settlement anomalies", "Data migration" ], "communicationSkills" : "Written English", "documentationSkills" : "Documentation", "problemSolvingSkills" : "Troubleshooting", "qualificationsBasic" : "Background in energy, commodities, or financial services, Working understanding of physical and financial trading, Working understanding of trade lifecycles, Working understanding of post-trade processes, Hands-on experience with an ETRM or CTRM platform, SQL querying, SQL validating, SQL transforming trade data, SQL transforming position data, SQL transforming market data, SQL transforming reference data, Familiarity with energy market concepts, Experience working from structured specification documents, Clear instinct to raise blockers early, Written English for documentation, Written English for async communication", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Molecule Software | Poland (Office) Molecule is a modern ETRM platform built for energy trading companies across power, natural gas, renewables, and financial commodities. We're looking for an Implementation Engineer to join our Poland-based technical team and take ownership of the build work at the core of every client implementation. THE ROLE Working from requirements and solution plans produced by Implementation BAs and Solution Architects, you'll configure Molecule environments, load and validate data, and execute the testing that takes a client from signed design to live system. You'll also carry support responsibilities for live clients, investigating and resolving technical issues across configuration, data, and platform behaviour. This is a back-office, internally-facing role — you'll work closely with BAs, Solution Architects, and the Technical Team Manager in a structured, documentation-driven delivery environment. WHAT YOU'LL WORK ON • Configuring Molecule across complex instrument types: power (OTC, PPAs, GoOs, exchange-traded), natural gas (physical and financial), financial instruments (FTRs, RECs, RGGIs, options, swaps), and structured contracts with tiered or ratcheted pricing • Loading and validating reference data, historical trades, market pricing, and settlement data • Executing reconciliations and unit testing before UAT; supporting BAs through client review • Investigating and resolving support tickets covering configuration errors, data issues, valuation discrepancies, and settlement anomalies • BigBang data migration and validation WHAT WE'RE LOOKING FOR • Background in energy, commodities, or financial services — a working understanding of physical and financial trading, trade lifecycles, and post-trade processes is required • Hands-on experience with an ETRM or CTRM platform is essential • Strong SQL: querying, validating, and transforming trade, position, market data, and reference data • Familiarity with energy market concepts: forward curves, MTM valuation, P&L attribution, settlement • Experience working from structured specification documents with a clear instinct to raise blockers early • Strong written English for documentation and async communication", "summaryDescription" : "Implementation Engineer at Molecule Software. Skills: ETRM implementation, Data validation, SQL. Configure Molecule environments. 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Over the last year, we", "summaryDescription" : "Manager – Organizational Assessment at Raftelis", "createdAt" : "2026-06-13T22:56:39.564", "lastUpdated" : "2026-06-15T12:59:21.437", "ingestTimestamp" : "2026-06-13T22:56:39.564", "mongoId" : "6a0ab1421663d49372dc64f4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 185000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c92e274d8ee00a0986c52", "title" : "Implementation Consultant", "company" : "Verra Mobility", "location" : "IN_Indianapolis_HQ", "locations" : [ "IN_Indianapolis_HQ" ], "certifications" : [ ], "timestamp" : "2026-06-15T10:29:31.668", "fingerprint" : "0da1e1e647f54d2d92947ffee813eab080b1f77f039c75cb5f851b7dde5f01ca", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/verramobility/jobs/4688706006", "externalId" : "4688706006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Indianapolis", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Indianapolis, Indiana, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Oracle SQL, relational databases", "professionalSkills" : [ "Knowledge of parking industry is preferred." ], "hardSkillsList" : [ "valid driver’s license" ], "softSkillsList" : [ "accountability, ethical behavior, good judgment, courageous, collaboration, value differences, think and act globally, foster an engaging work environment, recognize and develop others" ], "hardSkills" : [ { "name" : "valid driver’s license", "level" : "intermediate" } ], "softSkills" : [ { "name" : "accountability, ethical behavior, good judgment, courageous, collaboration, value differences, think and act globally, foster an engaging work environment, recognize and develop others" } ], "majorSkills" : "system integration, project management, technical expertise, customer satisfaction, software implementation", "majorSkillsList" : [ "system integration, project management, technical expertise, customer satisfaction, software implementation" ], "coreResponsibilities" : "Leads the integration of T2’s products into customer operations, advising customers on the creation, design, specification, testing, and implementation of T2’s products and capabilities. Serves as the primary point of contact for the customer on the business functionality of the product during implementation. Leads staff in the preparation and maintenance of business and functional specifications for new or modified business systems. Gathers detailed information on the customer’s parking operations, procedures, and technology infrastructure to recommend the best system configuration options. Oversees change control activities to implement customer projects into production. Provides installation support and training related to the software for both management and staff.", "teamCollaboration" : "Works with internal project management, sales, and technical teams to ensure product meets customer needs. Directs the activities of cross-functional departments during planning, testing, problem solving, and implementation or products and services. Consults and coordinates with customers and developers to design and develop automated business systems. Coordinates information systems installations, moves, or changes by involving multiple T2 and customer groups. Assists and participates in annual and/or regional user group conferences and trade shows.", "projectManagementSkills" : [ "project planning", "project management", "organizational skills" ], "toolProficiency" : [ "Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Crystal Reports" ], "communicationSkills" : "written; oral", "documentationSkills" : "business specifications; functional specifications; project operational designs; process flows; product documentation", "continuousLearning" : "Detailed knowledge of T2’s software products, services, and processes (current and new) is required which can be obtained through training, practice, reading, and dedication to gain such knowledge. Demonstrated ability to learn and implement new software systems.", "innovationCreativity" : "Cultivate innovation.", "problemSolvingSkills" : "system design; technical consultation; problem management", "specialRequirements" : "Ability to travel at least 50% of the time. Must have a valid driver’s license.", "outcomesObjectives" : "We focus on high performance and drive toward breakthrough outcomes.", "qualificationsBasic" : "A bachelor's degree in business, computer science / technology or related and three (3) to five (5) years related or an equivalent combination of education and experience. Advanced experience and knowledge of a technical nature required. Advanced experience and knowledge in project management and organizational skills required. Ability to travel at least 50% of the time. Detailed knowledge of T2’s software products, services, and processes (current and new) is required. Advanced knowledge of various software products including: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook. Demonstrated ability to learn and implement new software systems. Knowledge of relational databases. Communication skills, both written and oral. Ability to be detail and task oriented and highly organized. Ability to work in a remote environment with little to no supervision. Ability to read, analyze, and interpret general business, professional, and technical documents. Ability to write presentations, reports, proposals, and correspondence. Ability to effectively present information and respond to questions from prospects, customers, management, and staff. Ability to solve practical problems and deal with a variety of variables. Ability to prioritize tasks and tactfully negotiate priority with end users. Ability to work under deadline pressure and extra hours if needed. Ability to work effectively independently.", "qualificationsPreferred" : "Experience in providing technical training experience preferred. Experience in software implementation preferred. Basic knowledge of Oracle SQL is preferred. Basic knowledge of Crystal Reports is preferred. Knowledge of parking industry is preferred.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Position Overview The Implementation Consultant leads the integration of T2’s products into customer operations. This position advises customers on the creation, design, specification, testing, and implementation of T2’s products and capabilities. Works with internal project management, sales, and technical teams to ensure product meets customer needs. Essential Responsibilities · Serves as the primary point of contact for the customer on the business functionality of the product during implementation. Provides technical expertise in identifying, evaluating, and developing systems and procedures. Reviews and analyzes customer business and operations including workflow, decision process, and business objectives. Ensure customer satisfaction during and after the implementation. · Leads staff in the preparation and maintenance of business and functional specifications for new or modified business systems to reflect customer business requirements. Reviews and / or develop project operational designs and specifications. · Meets with sales and customer contacts to interpret the customer’s business and technical requirements. Gathers detailed information on the customer’s parking operations, procedures, and technology infrastructure to recommend the best system configuration options. Advise customer and T2 staff in the resolution of technical or complicated issues associated with implementing T2 accounts. · Ensures completion of appropriate documentation during sales opportunity review process to drive project success. · Leads the project planning and implementation process for systems integration. Directs the activities of cross-functional departments during planning, testing, problem solving, and implementation or products and services. Consults and coordinates with customers and developers to design and develop automated business systems. · Coordinates information systems installations, moves, or changes by involving multiple T2 and customer groups to work towards specific project completion dates. · Takes a leadership role in providing technical consultation and assists customers with the development and implementation of T2’s solutions. · Oversees change control activities to implement customer projects into production. Identifies and resolves systems problems prior to production implementation. Develops internal and external documentation for product implementation and production, including process flows and procedures. Diagnoses functional problems, determines corrective action, and implements corrections with problem management framework. · Provides installation support and training related to the software for both management and staff. Training services involve providing classes for groups up to fifteen people and one-on-one training as needed. · Manages multiple system installations and projects simultaneously. · Assists with analyzing external information systems in terms of database structure and data import/export capability in order to provide data conversion program specifications and external system interface plans. · Assists and participates in annual and/or regional user group conferences and trade shows by conducting breakout sessions, assisting other presenters as in-class moderator, and meeting with customers to provide technical guidance. · Assists and participates in the review and development of product documentation. · Assists and participates in product testing and “bug” research and isolation. · Gathers and provides input for functional product enhancements. Qualification To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · A bachelor's degree in business, computer science / technology or related field; and three (3) to five (5) years related experience; or an equivalent combination of education and experience. · Advanced experience and knowledge of a technical nature required. · Advanced experience and knowledge in project management and organizational skills required. · Experience in providing technical training experience preferred. · Experience in software implementation preferred. · Ability to travel at least 50% of the time Knowledge, Skills, and Abilities · Detailed knowledge of T2’s software products, services, and processes (current and new) is required which can be obtained through training, practice, reading, and dedication to gain such knowledge. · Advanced knowledge of various software products including: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook. · Demonstrated ability to learn and implement new software systems. · Knowledge of relational databases. · Basic knowledge of Oracle SQL is preferred. · Basic knowledge of Crystal Reports is preferred. · Knowledge of parking industry is preferred. · Strong communication skills, both written and oral. · Ability to be detail and task oriented and highly organized. · Ability to work in a remote environment with little to no supervision. · Ability to read, analyze, and interpret general business, professional, and technical documents. · Ability to write presentations, reports, proposals, and correspondence. · Ability to effectively present information and respond to questions from prospects, customers, management, and staff. · Ability to solve practical problems and deal with a variety of variables. · Ability to prioritize tasks and tactfully negotiate priority with end users. · Ability to work under deadline pressure and extra hours if needed. · Ability to work effectively independently. Certificates, Licenses, Registrations · Must have a valid driver’s license Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .", "summaryDescription" : "Implementation Consultant at Verra Mobility. Skills: system integration, project management, technical expertise, customer satisfaction, software implementation. Leads the integration of T2’s products into customer operations, advising customers on the creation, design, specification, testing, and implementation of T2’s products and capabilities. Serves as the primary point of contact for the customer on the business functionality of the product during implementation. Leads staff in the preparat", "postedDate" : "2026-06-14T20:58:28.114", "createdAt" : "2026-06-14T20:58:28.114", "lastUpdated" : "2026-06-15T10:29:31.668", "ingestTimestamp" : "2026-06-14T20:58:28.114", "mongoId" : "6a2c92e274d8ee00a0986c52", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "valid driver’s license", "accountability, ethical behavior, good judgment, courageous, collaboration, value differences, think and act globally, foster an engaging work environment, recognize and develop others", "system integration, project management, technical expertise, customer satisfaction, software implementation", "Knowledge of parking industry is preferred.", "project planning", "project management", "organizational skills", "Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Crystal Reports" ], "skillCount" : 8, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7c5a74d8ee00a094d2df", "title" : "Implementation Engineer", "company" : "NICE", "salary" : { "min" : 135000.0, "max" : 185000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Implementation Engineer in the US Technology industry, adjusted for company size and remote work." }, "location" : "USA - Remote", "locations" : [ "USA - Remote" ], "timestamp" : "2026-06-16T03:04:34.461", "fingerprint" : "de1b48ce9e0963cde5ca4b4725b42a627ccc074b99e86beda0600b020eac5714", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.eu.greenhouse.io/nice/jobs/4889370101?gh_jid=4889370101", "externalId" : "4889370101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. The Implementation Engineer is a customer-facing, billable position chartered with engaging customers in a consultative capacity and providing specialized expertise around NICE products the contact center industry, and other contact center ecosystem topics including CRM, telecommunications infrastructure, analytics, social media, and others.    This position, depending on the types of projects onto which he or she is deployed, will be responsible for both technical and business tasks including managing customer expectations and satisfaction, configuring NICE products based on best practices and customer requirements, coordinating inter-departmental activities within NICE, tracking time and status within NICE systems, and other tasks related to the success of his or her engagement.    The Implementation Engineer is also an organizational leader and is expected to serve as a mentor and coach for junior staff.    This position is responsible for consultative performance in all areas related to NICE solutions provisioning, implementation, and deployment of technical and business solutions to clients. The customer base consists of public and private sector agencies and businesses employing diverse information management and contact center environments.    As an Implementation Engineer, a Typical Day Might Include the Following:    TECHNICAL   Provide Staff-level technical configuration and, in some cases, programming as required.  Provide process, data and object modeling in a variety of application and database environments.  Provide database design, development, and enhancement, as well as management and coordination of changes to existing applications.  Provide technical architecture leadership, analysis, design, development, and enhancement.  Maintain Staff-level expertise and currency in industry leading contact center technologies.  PROJECT   Serve in a project manager capacity via management of end to end system life cycle development of small to large-scale projects.  Develop costing proposals for projects, perform risk analysis, and manage change control.  Provide business analysis, business area assessment, user needs analysis and business systems design for major projects.  Conduct comprehensive cost/benefit analysis and prepare business cases for projects.  BUSINESS Present a professional image in conduct, attitude and attire.  Assist with the development of client information management standards and evaluation of technology trends.  Contribute to business area assessment, user needs analysis and business systems design.  Assist with comprehensive cost/benefit analysis and preparation of business cases for new projects.  SUPERVISORY  Supervise during project life cycle any junior level client staff, or any sub-contracted personnel assigned to your project team.  To Land This Gig You'll Need: BS/BA in technical (e.g., CS/IS/EE) or business (e.g., Marketing/MIS) field or equivalent work experience required.  MBA preferred.  4+ years of professional experience beyond education requirements above.  Type of experience varies depending on Professional Service Engineers specialization:  Implementation: broad skills in both technology experience in communicating at a technical and functional level while managing business rapport.  Business Optimization: deep skills around business analysis/call centers; experience in the KPIs and best practices of call centers and their operations.  Education experience in commanding large audiences as a trainer and/or speaker.  Engineering Services: deep skills in specialized technical deeply technical expertise around software engineering, programming languages, integration, and/or databases.  Desired personal profile: analytical, inquisitive, service & team-oriented, friendly demeanor, early adopter.  Bonus Experience:  Prior consulting experience.  Prior Contact Center experience About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.", "summaryDescription" : "Implementation Engineer at NICE", "postedDate" : "2026-06-14T20:43:37.944", "createdAt" : "2026-06-14T20:43:37.944", "lastUpdated" : "2026-06-16T03:04:34.461", "ingestTimestamp" : "2026-06-14T20:43:37.944", "mongoId" : "6a2c7c5a74d8ee00a094d2df", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 185000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca61c74d8ee00a09b9a92", "title" : "Implementation Consultant", "company" : "AlphaSense", "industry" : "SaaS", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Implementation Consultant in the US Technology industry, adjusted for company size and remote work." }, "location" : "Remote - United States", "locations" : [ "Remote - United States" ], "timestamp" : "2026-06-16T03:38:24.692", "fingerprint" : "5dde9c438ed310769f4ed0e4ffe1a50c211d28ee7c23ca16eb4558eaa98375f8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/alphasense/jobs/8532361002", "externalId" : "8532361002", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Project management", "Critical thinking", "Systems thinking" ], "majorSkills" : "Customer success, Project management, Client implementation", "majorSkillsList" : [ "Customer success", "Project management", "Client implementation" ], "coreResponsibilities" : "Develop project plans, Execute project plans, Coordinate with cross-functional teams, Gather necessary resources, Conduct regular meetings, Communicate implementation progress, Create training programs, Modify training programs, Identify potential risks, Identify potential issues, Develop mitigation strategies, Establish key performance indicators, Monitor performance, Report on performance, Use data-driven insights, Make informed decisions, Make improvements, Develop playbooks, Maintain playbooks, Drive adoption, Drive value realization", "teamCollaboration" : "Cross-functional teams; Account Management; Account Executives; Technical Implementation; Product; Marketing; Sales; Adoption Specialists", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Enterprise Intelligence", "domainList" : [ "enterprise-intelligence" ], "domainSpecificKnowledge" : [ "Enterprise Intelligence" ], "toolProficiency" : [ "Intercom", "Salesforce", "JIRA", "Tableau", "Catalyst" ], "communicationSkills" : "Client communication", "documentationSkills" : "Documentation", "problemSolvingSkills" : "Problem-solving; Critical thinking", "outcomesObjectives" : "Ensure successful implementation; Ensure seamless transition; Ensure adoption; Drive adoption; Drive value realization", "qualificationsBasic" : "4+ years implementation manager, 4+ years customer-facing project manager, 4+ years enterprise customer success", "qualificationsPreferred" : "Intercom experience, Salesforce experience, JIRA experience, Tableau experience, Catalyst experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! Location: Remote (East coast strongly preferred) Reports to: Director, EI Application Specialist Team About the Role: We are looking to add an Implementation Consultant to our growing Enterprise Intelligence offering at AlphaSense. This role will oversee the implementation of a high volume of client implementations in coordination with client technical teams, and collaborate with internal stakeholders (Account Management / Account Executives) to ensure success. This role is post sales focused and will serve as the bridge between the pre-sale technical implementation and the post implementation account rollout. Given the new release of the Enterprise Intelligence product offering, you will be an important partner in shaping the future of enterprise account management and support. In this position, you will play a crucial role in ensuring a successful implementation & rollout of our Enterprise Intelligence product for both new and existing/upsell customers. You will be responsible for managing the post-sale implementation process, collaborating with cross-functional teams, and ensuring a seamless transition for our clients to ensure adoption. You will work closely with both the Technical Implementation and Account Management teams.This role requires strong project management skills, excellent communication, and experience creating and documenting playbooks for large scale rollouts. Who You Are: At least 4+ years of experience as an implementation manager, customer-facing project manager and/or in enterprise customer success Passionate about learning and always seeking the next challenge Robust problem-solving and critical thinking abilities Ability to work collaboratively in a cross-functional team environment A systems thinker with a proven track record of turning processes that lack structure into effective, repeatable, scalable programs Obsessed with adding value to the client experience Ambitious, with impeccable integrity and curiosity Comfortable analyzing and leveraging data to inform decision making Demonstrates excellent organizational skills and attention to detail Experience with any/all of the following: Intercom, Salesforce, JIRA, Tableau, Catalyst What You’ll Do: Develop and execute detailed project plans, ensuring alignment with client goals and expectations Coordinate with cross-functional teams, including account management, product, marketing and sales, in order to gather necessary resources for a successful implementation Conduct regular meetings and communications to keep internal and external clients informed of implementation progress Create and modify training programs for each client engagement Collaborate with marketing to create documentation for clients to support training needs Proactively identify potential risks and issues during the implementation process and develop mitigation strategies KPI Monitoring: Establish key performance indicators (KPIs) and regularly monitor and report on team and individual performance Use data-driven insights to make informed decisions and improvements Develop and maintain comprehensive playbooks to guide future implementations Partner with Account Managers and Adoption Specialists to drive adoption and value realization For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below. You may also be offered a performance-based bonus, equity, and a generous benefits program. Base Compensation Range $100,000—$125,000 USD AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @alpha-sense.com email address. If you’re unsure about a job posting or recruiter, verify it on our Careers page. If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.", "summaryDescription" : "Implementation Consultant at AlphaSense. Skills: Customer success, Project management, Client implementation. Develop project plans. Execute project plans", "postedDate" : "2026-06-14T18:42:21.600", "createdAt" : "2026-06-14T18:42:21.600", "lastUpdated" : "2026-06-16T03:38:24.692", "ingestTimestamp" : "2026-06-14T18:42:21.600", "mongoId" : "6a2ca61c74d8ee00a09b9a92", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 145000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Customer success", "Project management", "Client implementation", "Critical thinking", "Systems thinking", "Enterprise Intelligence", "Intercom", "Salesforce", "JIRA", "Tableau", "Catalyst" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c79a274d8ee00a09421f0", "title" : "Implementation Specialist", "company" : "SISCO", "industry" : "Insurance", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Implementation Specialist in Dubuque, United States, adjusted for mid-seniority and the insurance industry." }, "location" : "Dubuque, Iowa, United States", "locations" : [ "Dubuque", "Iowa", "United States" ], "timestamp" : "2026-06-16T05:00:25.661", "fingerprint" : "d1ceafcb2c78dfbe591e0b96b42f37d3e48acd6cf341768240d5f8948b5951d1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/sisco/jobs/4677058008", "externalId" : "4677058008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dubuque", "state" : "Iowa", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.5006243,-90.6647985" } ], "locationText" : "Dubuque, Iowa, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Problem-solving", "Troubleshooting", "Consultation" ], "majorSkills" : "Process management, Cross-functional coordination, Vendor management, Stakeholder management", "majorSkillsList" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management" ], "coreResponsibilities" : "Coordinate implementation process for new clients, Confirm scope of services, Develop implementation project plans, Communicate implementation project plans, Develop implementation timelines, Communicate implementation timelines, Conduct initial implementation meetings, Conduct follow-up implementation meetings, Monitor progress of implementations, Communicate revised plans, Communicate revised timelines, Build plans based on design specifications, Build groups based on design specifications, Provide advanced problem-solving, Provide troubleshooting, Provide consultation for clients, Ensure client information is transmitted", "projectManagementSkills" : [ "Project planning" ], "domainKnowledge" : "Employee benefits; Benefit administration", "domainList" : [ "employee-benefits", "benefit-administration" ], "domainSpecificKnowledge" : [ "Employee benefits", "Benefit administration" ], "toolProficiency" : [ "Microsoft Office" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Problem-solving; Troubleshooting", "qualificationsBasic" : "Intermediate Microsoft Office skills, Experience with mail merge, Experience with Excel", "qualificationsPreferred" : "Employee benefit/insurance knowledge, Experience with Ebix Enterprise, Experience with LuminX, Experience with Redcard", "workSiteFlexibility" : "Onsite", "rawDescription" : "SISCO (Self Insured Services Company) is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. We pride ourselves on delivering an effective, yet human, experience by hiring the best employees and equipping them with the best technology. We are continuing to grow, and as a result of that growth, we are adding an Implementation Specialist to our team. Essential Functions: Coordinate the implementation process for new clients, including confirming the scope of services. Develop and communicate implementation project plans and timelines. Conduct initial and follow-up implementation meetings as necessary. Monitor the progress of implementations and communicate revised plans and timelines. Build plans and groups based on design specifications within turnaround guidelines. Provide advanced problem-solving, troubleshooting, and consultation for clients. Ensure all client information is transmitted to appropriate systems/entities. What We're Looking For: Excellent verbal and written communication skills. Intermediate Microsoft Office skills, experience with mail merge and Excel preferred. Exceptional attention to detail and organization, as well as time management. Experience: Employee benefit/insurance knowledge helpful but not required. Previous experience with Ebix Enterprise, LuminX, Redcard helpful but not required. Full-Time Benefits - Most benefits start day 1 Medical, Dental, Vision Insurance Flex Spending or HSA 401(k) with company match Profit-Sharing/Defined Contribution (1-year waiting period) PTO/Paid Holidays Company-paid ST and LT Disability Maternity Leave/Parental Leave Subsidized Parking Company-paid Term Life/Accidental Death Insurance About SISCO: SISCO was established in 1980 as a boutique third-party administrator dedicated to the administration of unique, complex plan designs. Today, SISCO is recognized as a premier third-party administrator for employee benefits, serving 600+ employers and 1,000,000+ members from our headquarters in Dubuque, IA. For the past decade, many Health Insurance Carriers and Payers have been quietly driving industry trends in the wrong direction. The result is a lower standard of prudent review and ever-increasing costs. Our strategy is to simply administer employer plans with the same care, diligence, and expertise we apply to our own benefit program. Learn more at www.siscobenefits.com Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook", "summaryDescription" : "Implementation Specialist at SISCO. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Coordinate implementation process for new clients. Confirm scope of services", "postedDate" : "2026-06-14T18:40:10.681", "createdAt" : "2026-06-14T18:40:10.681", "lastUpdated" : "2026-06-16T05:00:25.661", "ingestTimestamp" : "2026-06-14T18:40:10.681", "mongoId" : "6a2c79a274d8ee00a09421f0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Problem-solving", "Troubleshooting", "Consultation", "Project planning", "Employee benefits", "Benefit administration", "Microsoft Office" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3074d2f292fd229c00993a", "title" : "Implementation Specialist", "industry" : "Customer Success", "salary" : { "min" : 50000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Implementation Specialist in Bulgaria, adjusted for the technology industry and remote work." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T11:29:37.265", "fingerprint" : "f92a905aed456ef7396f482cecab7feba3eb161e4f83442e4c987764eb58bec2", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/togal-ai/2e6816ce-d2c4-414f-bcba-4254daea229a/application", "externalId" : "2e6816ce-d2c4-414f-bcba-4254daea229a", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are an innovative technology company providing a cutting-edge, AI-powered cloud platform for the construction industry. Created by industry experts with deep estimating experience, our software dramatically streamlines the pre-construction process. Our solution uses advanced machine learning to automate traditionally time-consuming takeoff tasks, helping estimators work up to 80% faster while reducing costly errors. Our collaborative platform enables real-time teamwork, instant drawing analysis, and features a revolutionary conversational AI interface that transforms how professionals interact with construction plans. Founded by construction industry veterans, our award-winning application automates the takeoff process, enabling estimators to analyze blueprints in seconds rather than hours or days. Position Overview We’re looking for a driven and detail-oriented Implementation Specialist to help us support and scale our growing customer base. This role is well-suited for someone looking to build a strong foundation in customer-facing tech, eager to expand their skills, take ownership, and contribute to meaningful results early on. You thrive in fast-moving environments, take initiative, and enjoy being hands-on with customers. This role requires a strong technical foundation and the ability to quickly grasp and adapt to evolving product features. You’ll serve as a key partner to new and existing customers, guiding them through onboarding and helping them get the most value from Togal.AI http://Togal.AI. You’ll customize training based on each customer’s needs, collaborate across teams, and play a critical role in ensuring smooth adoption, long-term engagement, and customer satisfaction. Key Responsibilities - Lead onboarding webinars to introduce new customers to Togal.AI http://Togal.AI’s core functionality. - Collaborate with customers to design and execute customized training plans for effective adoption. - Deliver focused training sessions tailored to trade-specific workflows. - Maintain up-to-date training materials including user guides and video tutorials. - Host regular “Office Hours” to support customer engagement and address questions. - Proactively engage new users to drive adoption and surface potential roadblocks early. - Act as a product expert to guide customers in optimizing their use of Togal.AI http://Togal.AI. - Partner with Customer Support to track, report, and resolve onboarding issues or bugs. - Work closely with the Customer Success team to ensure customer satisfaction and goal alignment. - Continuously refine onboarding processes in line with product updates and customer feedback. Qualifications - Construction industry HIGHLY experience preferred - Experience in customer onboarding, implementation, training, or support, ideally in a SaaS or technical environment. - Strong communication and presentation skills. - Ability to simplify complex concepts and tailor content to different user personas. - Experience in the construction or building technology industry a plus - Self-starter with a customer-first mindset and proactive problem-solving skills. - Proficient in creating training content and documentation. - Comfortable collaborating cross-functionally with product, support, and success teams. Nice to Have - Experience in construction tech or working with AEC clients is a plus What We Offer - Competitive base salary - Health, dental, and vision insurance - Unlimited PTO and remote flexibility - Opportunity to grow your career at a fast-paced AI startup - Collaborative and innovative work environment We are an equal opportunity employer committed to building a diverse team. We welcome applications from candidates of all backgrounds who are passionate about using technology to transform the construction industry. Join us in revolutionizing pre-construction estimating with the power of AI!", "summaryDescription" : "Implementation Specialist", "createdAt" : "2026-06-16T00:28:14.897", "lastUpdated" : "2026-06-16T11:29:37.265", "ingestTimestamp" : "2026-06-16T00:28:14.897", "mongoId" : "6a3074d2f292fd229c00993a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69fb5f5d4c40e2acd191fba3", "title" : "Campus Assessment Coordinator", "industry" : "Education", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Mid-level Campus Assessment Coordinator in Texas, United States, adjusted for the Education industry." }, "location" : "TEXAS", "locations" : [ "TEXAS" ], "certifications" : [ "Valid Texas Teacher Certification" ], "timestamp" : "2026-06-15T04:49:53.307", "fingerprint" : "9e7bc0709bf4334fa255ee8d05502c490c0341fb58c4abd94dd6cd0a638b5e48", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa210.taleo.net/careersection/ex/jobdetail.ftl?job=191292", "externalId" : "191292", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Texas", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Texas, United States", "minimumEducation" : "Bachelor's Degree", "domainKnowledge" : "School testing; State testing; National assessments; AP tests; Campus Improvement Plan", "domainList" : [ "school-testing", "state-testing", "national-assessments", "ap-tests", "campus-improvement-plan" ], "domainSpecificKnowledge" : [ "School testing", "State testing", "National assessments", "AP tests", "Campus Improvement Plan" ], "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Overview The Campus Assessment Coordinator will serve as the school test coordinator and serve as a member of the schools continuous improvement leadership team. The incumbent will also analyze data as it relates to the school, individual student achievement, and the improvement of instruction. The incumbent will oversee intervention, remediation, and tutoring activities at the school site. The Campus Assessment Coordinator will serve as liaison between the Department of Accountability, the Department of Testing, and the campus administrative team. Position Description Essential Duties and Responsibilities Serve as school test coordinator for all national and state assessments except AP tests Coordinate and implement building level testing procedures and protocols for state testing Assist administration in reporting irregularities Maintain security of testing material while material is in the building Prepare all necessary orders for testing materials Maintain records of students using substitute tests for credits Assist with analyzing national, state and local assessment data as it relates to the school, to individual achievement and to the improvement of instruction Review assessment data with teachers individually and with departments, grade levels or instructional teams Assist with data collection and analysis associated with the Campus Improvement Plan Attend training sessions and site meetings related to assigned responsibilities Serve as a trained facilitator at the school site in areas related to assigned responsibilities Serve as liaison between the school administration and central office administration related to assigned responsibilities Collaborate with administration to develop and implement site-based professional development Plan and coordinate school intervention, remediation and tutorial programs/classes to include but not limited to: identification of students eligible for services based on analysis of data; identification of appropriate remediation services; communication with parents; scheduling of activities; maintaining all necessary records Qualification Requirements To perform this job successfully, an individual must be able to perform each of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities, required unless otherwise stated as preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. Bachelor's Degree Valid Texas Teacher Certification Minimum of 3 years of successful classroom instruction, testing, tutoring and/or remediation services Physical Requirements/Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in classrooms, offices, work stations and meeting rooms. The position requires occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting/carrying work related items weighing less than 40 pounds, such as books, papers and presentation materials. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Attendance at conferences and professional development is required. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties. May work prolonged or irregular hours and must be able to maintain emotional control under stress. Additional Information Sufficient voice modulation to conduct discussions Sufficient mobility to move about halls, campus grounds, cafeteria, etc., to monitor activities TEXAS", "summaryDescription" : "Campus Assessment Coordinator", "createdAt" : "2026-06-14T00:50:58.085", "lastUpdated" : "2026-06-15T04:49:53.307", "ingestTimestamp" : "2026-06-14T00:50:58.085", "mongoId" : "69fb5f5d4c40e2acd191fba3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "School testing", "State testing", "National assessments", "AP tests", "Campus Improvement Plan", "Valid Texas Teacher Certification" ], "skillCount" : 6, "jobCategory" : "education", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6ba374d8ee00a0913b69", "title" : "Director — Talent Assessment Science", "company" : "Gallup", "location" : "Omaha Riverfront", "locations" : [ "Omaha Riverfront" ], "timestamp" : "2026-06-15T10:42:59.835", "fingerprint" : "9ddf31a619e698205e61c83b4b89d9e59404a89ab716ac88ac99a8ef58547319", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/gallup/jobs/4278874009", "externalId" : "4278874009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Omaha", "state" : "Nebraska", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid" } ], "locationText" : "Omaha, Nebraska, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "PhD", "experienceMinYears" : 10, "experienceLevel" : "Director", "technicalSkills" : "R, Python, AI", "professionalSkills" : [ "Deep knowledge of EEOC regulations, the Uniform Guidelines on Employee Selection Procedures, and SIOP principles. Familiarity with talent philosophy and its application in hiring." ], "hardSkillsList" : [ "IRT", "EEOC regulations", "Uniform Guidelines", "SIOP principles", "adverse impact analysis", "job analyses" ], "softSkillsList" : [ "judgment, strategic vision, player-coach, researcher's instinct, integrity, fairness" ], "hardSkills" : [ { "name" : "IRT", "level" : "intermediate" }, { "name" : "EEOC regulations", "level" : "intermediate" }, { "name" : "Uniform Guidelines", "level" : "intermediate" }, { "name" : "SIOP principles", "level" : "intermediate" }, { "name" : "adverse impact analysis", "level" : "intermediate" }, { "name" : "job analyses", "level" : "intermediate" } ], "softSkills" : [ { "name" : "judgment, strategic vision, player-coach, researcher's instinct, integrity, fairness" } ], "majorSkills" : "Talent Assessment Science, Psychometric, AI in assessment, Validation, Client Partnership", "majorSkillsList" : [ "Talent Assessment Science, Psychometric, AI in assessment, Validation, Client Partnership" ], "coreResponsibilities" : "The Director of Talent Assessment Science will lead the strategic direction and scientific advancement of Gallup's pre-hire assessment offerings. This role involves guiding the development and validation of new assessment instruments, including adaptive testing and AI-augmented approaches, while partnering with clients and internal teams to deliver scientifically sound talent selection solutions. The position requires a blend of deep psychometric expertise, applied research skills, and leadership to mentor a senior team and defend assessment methodologies to diverse stakeholders.", "teamCollaboration" : "Collaborates closely with researchers, technologists, client teams, strategy, analytics, technology, and client-service colleagues to advance assessment science and serve clients. Guides researchers and psychometricians on methodology and assessment science for major client engagements.", "projectManagementSkills" : [ "adaptive testing", "AI-augmented assessment" ], "toolProficiency" : [ "CliftonStrengths" ], "communicationSkills" : "executive presentations; legal defense; non-technical stakeholder communication", "documentationSkills" : "structured interview systems; behaviorally anchored guides", "continuousLearning" : "The role involves advancing the methodology in CAT, IRT, AI-assisted item generation, automated scoring, and candidate evaluation, connecting that science to CliftonStrengths® and the firm's talent philosophy. Staying abreast of fast-moving AI regulation is also key.", "innovationCreativity" : "Drives innovation by guiding the practice into adaptive testing, AI-augmented assessment, and modern validation techniques. Encourages a researcher's instinct for discovery, treating datasets as territories to explore and building with AI.", "problemSolvingSkills" : "root cause analysis; confirmatory factor analysis; criterion-related designs; norming and standardization", "specialRequirements" : "This position is not eligible for employment visa sponsorship. Must be eligible to work in the United States. Commitment to working on-site at Gallup’s Omaha office at least three days per week.", "outcomesObjectives" : "The primary objective is to advance assessment science and provide clients with scientifically sound tools to answer the critical question of who to hire. This includes drawing novel insights from Gallup’s extensive dataset, ensuring assessments are valid, fair, and meet commercial timelines, and ultimately reshaping careers and company trajectories through better talent selection.", "qualificationsBasic" : "Requires a Ph.D. in I-O psychology or a closely related field, with at least 10 years of experience in client-facing assessment building on commercial timelines. Must have demonstrated test construction experience, including item writing at scale with quality and bias review, scale development, and IRT modeling. Proficiency in statistical analysis using R, Python, or similar tools is essential. Must commit to working on-site at Gallup’s Omaha office at least three days per week and be eligible to work in the United States.", "qualificationsPreferred" : "Experience in an applied, non-academic setting for at least five years. Demonstrated experience in confirmatory factor analysis for construct validity, criterion-related designs, norming and standardization, and adverse impact analysis. A researcher's instinct for discovery and fluency in AI as both a tool and context are highly valued.", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Set the direction and shape the science behind who gets hired. At Gallup, our pre-hire assessment science is backed by decades of research, millions of data points and a body of work that has influenced how organizations select talent around the world. We are looking for a director to lead the next chapter of that science in close partnership with the researchers, technologists and client teams who carry it to market. The work of our Hiring Analytics practice spans the full range, from building proprietary instruments to curating and validating the best of what already exists. Leading this practice requires exceptional judgment to choose the right solution and strategic vision to modernize and advance assessment science in a rapidly evolving industry. This is a player-coach role in the truest sense: senior enough to set where the portfolio goes, yet close enough to the methods that the work still carries your fingerprints. You will guide the practice into adaptive testing, AI-augmented assessment and modern validation while developing a small, senior team that grows because you are in the work alongside them. What You’ll Do Lead the construction and validation of assessments from the ground up across cognitive, behavioral, situational and work-sample formats: item writing at scale; scale development; IRT calibration; and the criterion, content and construct validation that hold up to EEOC and Uniform Guidelines scrutiny. Partner directly with clients, scoping needs, shaping solutions, presenting psychometric findings and defending the science with equal fluency to legal teams, executives and non-technical stakeholders. Build structured interview systems at speed, developing behaviorally anchored, job-relevant guides that balance scientific rigor against commercial timelines — two demands that rarely agree — so clients have tools they can actually use. Draw discoveries out of our data, mining Gallup’s 17M+ pre-hire assessment dataset for novel validity evidence, performance predictors, subgroup patterns and insights that serve clients and advance the field, including the occasional inconvenient result. Advance the methodology in CAT, IRT, AI-assisted item generation, automated scoring, and candidate evaluation models; connect that science to CliftonStrengths® and the talent philosophy the firm is built on; and serve as the authoritative voice on AI in assessment and where its fast-moving regulation is heading. Develop your people through real reps on real problems. Set the scientific standard; coach researchers and psychometricians on method and craft; and guide the assessment science on major client engagements alongside strategy, analytics, technology and client-service colleagues. What Makes You Stand Out Validation rigor across the full arc: You have done confirmatory factor analysis for construct validity, criterion-related designs that predict rather than merely correlate, norming and standardization, and adverse impact analysis that you have taken through to remediation. A researcher’s instinct for discovery: You treat a dataset as territory to explore rather than merely validate, alongside fluency in AI as both tool and context, building with it and thinking ahead about what it means for the integrity and fairness of hiring decisions. Assessment science expertise: You have deep knowledge of EEOC regulations, the Uniform Guidelines and SIOP principles, and you have confidently defended assessment methodologies to legal stakeholders and regulatory audiences. The temperament of a player-coach: You are senior enough to set the standard, secure enough to stay in the craft, and willing to tell a room of executives something it would rather not hear. Your credibility comes from your science, not your title. What You Need — Requirements A Ph. D. in I-O psychology or a closely related field At least 10 years of experience building assessments for clients, on commercial timelines, that businesses paid for and used, with at least five years in an applied, non-academic setting Demonstrated test construction, not merely an acquaintance with it; you have experience writing items at scale with quality and bias review, scale development you have actually shipped, and IRT modeling Deep knowledge of EEOC regulations, the Uniform Guidelines on Employee Selection Procedures and SIOP principles, with experience conducting job analyses and defending assessments in legal/EEOC contexts Statistical analysis experience using R, Python or similar tools A commitment to working on-site at Gallup’s Omaha office at least three days per week Eligibility to work in the United States; this position is not eligible for employment visa sponsorship Why Lead Hiring Analytics at Gallup We exist for our clients, and they come to us to answer a simple question: Who should we trust with this work? The answer reshapes a person’s career and a company’s trajectory, and getting it right is our mission. The science is how we keep that promise, drawn from the same body of research that produced CliftonStrengths, employee engagement, and manager and leadership development — some of the most recognized workplace science in the world. Gallup’s hiring analytics are backed by a foundation few organizations can match: 60+ years studying how organizations find, select and develop top performers, and a conviction about human potential that has not wavered across any of it 17 million completed pre-hire assessments: a dataset built to fuel validation, benchmarking and the next generation of adaptive, AI-augmented hiring tools A deep, loyal client base and the appetite to invest in what the AI era now demands About Gallup At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Learn more about our work and life at Gallup. Gallup offers a robust benefits package that includes medical, dental, vision, life and other insurance options; a fully vested 401(k) retirement savings plan with company matching; an employee stock ownership program; family-building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing. We also offer an estimated annual salary range of $150,000-$175,000 for this role. Salaries are based on a variety of factors, including an individual’s education, experience and skills. Gallup is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. To review Gallup’s Privacy Statement, please click this link: https://www.gallup.com/privacy. This privacy policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage and delete your information. Your application and the information you provide will be processed and stored in the United States. #LI-Hybrid #LI-JM1", "summaryDescription" : "Director — Talent Assessment Science at Gallup. Skills: Talent Assessment Science, Psychometric, AI in assessment, Validation, Client Partnership. The Director of Talent Assessment Science will lead the strategic direction and scientific advancement of Gallup's pre-hire assessment offerings. This role involves guiding the development and validation of new assessment instruments, including adaptive testing and AI-augmented approaches, while partnering with clients and internal teams to deliver sc", "postedDate" : "2026-06-14T20:01:06.135", "createdAt" : "2026-06-14T20:01:06.135", "lastUpdated" : "2026-06-15T10:42:59.835", "ingestTimestamp" : "2026-06-14T20:01:06.135", "mongoId" : "6a2c6ba374d8ee00a0913b69", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "IRT", "EEOC regulations", "Uniform Guidelines", "SIOP principles", "adverse impact analysis", "job analyses", "judgment, strategic vision, player-coach, researcher's instinct, integrity, fairness", "Talent Assessment Science, Psychometric, AI in assessment, Validation, Client Partnership", "Deep knowledge of EEOC regulations, the Uniform Guidelines on Employee Selection Procedures, and SIOP principles. Familiarity with talent philosophy and its application in hiring.", "adaptive testing", "AI-augmented assessment", "CliftonStrengths" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b5e74d8ee00a0911cfa", "title" : "Implementation Specialist", "company" : "spektr", "industry" : "SaaS", "salary" : { "min" : 440000.0, "max" : 625000.0, "currency" : "DKK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Denmark, adjusted for mid-seniority, SaaS industry, and Copenhagen city tier." }, "location" : "København, Capital Region of Denmark, Denmark", "locations" : [ "København", "Capital Region of Denmark", "Denmark" ], "timestamp" : "2026-06-15T13:28:30.873", "fingerprint" : "5d3eae5a7ee8127785f7f09ff00db7eace59ae8d5d4e1274c9b8607cdaaa6046", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/spektr/jobs/4895409101", "externalId" : "4895409101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "København", "state" : "Capital Region of Denmark", "country" : "Denmark", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "55.6867243,12.5700724" } ], "locationText" : "København, Capital Region of Denmark, Denmark", "experienceMinYears" : 2, "experienceMaxYears" : 4, "experienceLevel" : "Mid", "domainKnowledge" : "Compliance workflows; AI; Financial companies; Infrastructure; Regulations", "domainList" : [ "compliance-workflows", "ai", "financial-companies", "infrastructure", "regulations" ], "domainSpecificKnowledge" : [ "Compliance workflows", "AI", "Financial companies", "Infrastructure", "Regulations" ], "communicationSkills" : "Explain technical concepts; Handle senior stakeholders", "specialRequirements" : "Travel to client sites", "workSiteFlexibility" : "Onsite", "rawDescription" : "WHY SPEKTR At spektr, we are on a mission to automate the world’s most complex compliance workflows through AI. Founded by the team behind HelloFlow (acquired by Trulioo), spektr is building the infrastructure and AI agents to run compliance on scale. Most large financial companies rely on thousands of employees to keep up with manually handling compliance. With spektr’s AI agents, we have the opportunity to change that and completly redefine how compliance operates. This is a rare opportunity to join spektr at the moment of take-off. We have a proven product, already used by some of the largest and fastest-moving financial companies like Santander, Pleo, Phantom, and many more. Backed by Northzone, Seedcamp and PSV, we are scaling incredibly fast and changing the way compliance works in real time. The work is ambitious, the bar is high, and the opportunity for personal and professional growth is huge. THE OPPORTUNITY Join spektr's client-facing A-team - responsible for making sure every client goes live fast, stays healthy, and grows. As our Implementation Specialist, you will know the spektr platform better than anyone, and use that knowledge to get clients from signed contract to confident, active usage. You will go on-site, solve real problems shoulder to shoulder with clients' compliance and operations teams, and make sure nothing falls through the cracks. You will work directly with the expansion & implementation lead and have a direct line to our founding team. WHAT YOU WILL BE DOING Own client relationships from signed contract through to healthy, active usage - you are accountable for go-live and everything after Lead on-site implementation sessions and work streams, configuring workflows, and integrations to fit each client's exact needs Resolve configuration issues independently before escalating to engineering Own customer success of spektr's largest enterprise accounts and act as the internal voice of the client into product Build reusable implementation playbooks so every client gets a consistent experience and the same question is never answered twice Flag client health signals early - you notice when something is off before it becomes an escalation WHAT WE ARE LOOKING FOR 2–4 years in implementation, solutions consulting, or customer success at a B2B SaaS company - we care more about how you think than how long you've been doing it A structured problem-solver: when something doesn't work, you go step by step rather than guessing Strong communicator - you can explain a technical concept clearly to a non-technical client and are excellent in handling senior stakeholders Comfortable with technical & legal documentation, data flows, and integrations - you don't need to be a developer or lawyer, but you can't be afraid of infrastructure and regulations Willing and excited to travel to client sites - you do your best work in the room, not on a call Highly organised: you manage multiple clients at different stages and nothing slips This role may not be the right fit if you prefer a reactive support queue over owning relationships end-to-end, need a dedicated technical team behind you to resolve anything non-trivial, or are more comfortable with a clear structure. Benefits A defining role in spektr’s expansion team - a new function being built with real influence on how it takes shape Direct access to the founding team and a front-row seat to how a fast-growing compliance AI company scales Work with category-defining enterprise clients across financial services and regulated industries Competitive compensation package OUR STANCE We care deeply about building a diverse, inclusive, and high-performance team. We encourage applications from candidates who may not tick every box but believe they can raise the bar. We value different perspectives, lived experiences, and ways of thinking - and we actively work to create an environment where everyone can do the best work of their career.", "summaryDescription" : "Implementation Specialist at spektr", "postedDate" : "2026-06-14T07:59:14.351", "createdAt" : "2026-06-14T07:59:14.351", "lastUpdated" : "2026-06-15T13:28:30.873", "ingestTimestamp" : "2026-06-14T07:59:14.351", "mongoId" : "6a2c6b5e74d8ee00a0911cfa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Compliance workflows", "AI", "Financial companies", "Infrastructure", "Regulations" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c692c74d8ee00a09065aa", "title" : "Implementation Director", "company" : "Outpost", "industry" : "Technology", "salary" : { "min" : 150000.0, "max" : 200000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle", "locations" : [ "Seattle" ], "certifications" : [ "PMP or comparable certification" ], "timestamp" : "2026-06-15T09:38:30.647", "fingerprint" : "2ee97843b2bca28ca91ff7837b20d34504c213b8d471f6bfe5b81c3ed68e5749", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/outpost/9105731f-e77c-4cb7-8d24-ffe82a8c161d/application", "externalId" : "9105731f-e77c-4cb7-8d24-ffe82a8c161d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "Low-voltage, Edge compute, Networking, Network architecture, Network readiness, Network details, Network/IT side, Point-to-point network hardware", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Install project management", "Install quality control", "Physical install PM", "Site deployment", "Procurement", "Inventory management", "Field-tech operations", "Systems integration", "Customer success", "Commissioning checklists", "Install handoff documents", "Site-specific runbooks", "SOW templates", "Site specs documentation", "Hardware configurations documentation", "Team scaling" ], "hardSkillsList" : [ "Scheduling workforce", "Sequencing trades", "Holding subcontractors", "Catching defects", "Civil requirements", "Hardware locations", "Go-live milestones", "Drive scheduling", "Hardware logistics", "Vendor coordination", "Client-facing communications", "Manage procurement", "Manage inventory", "Manage field-tech operations", "Manage network/IT", "Set standards", "Partner with operators", "Build playbook", "Build team", "Build bench", "Network testing", "Cable run testing", "Megger testing" ], "hardSkills" : [ { "name" : "Scheduling workforce", "level" : "intermediate" }, { "name" : "Sequencing trades", "level" : "intermediate" }, { "name" : "Holding subcontractors", "level" : "intermediate" }, { "name" : "Catching defects", "level" : "intermediate" }, { "name" : "Civil requirements", "level" : "intermediate" }, { "name" : "Hardware locations", "level" : "intermediate" }, { "name" : "Go-live milestones", "level" : "intermediate" }, { "name" : "Drive scheduling", "level" : "intermediate" }, { "name" : "Hardware logistics", "level" : "intermediate" }, { "name" : "Vendor coordination", "level" : "intermediate" }, { "name" : "Client-facing communications", "level" : "intermediate" }, { "name" : "Manage procurement", "level" : "intermediate" }, { "name" : "Manage inventory", "level" : "intermediate" }, { "name" : "Manage field-tech operations", "level" : "intermediate" }, { "name" : "Manage network/IT", "level" : "intermediate" }, { "name" : "Set standards", "level" : "intermediate" }, { "name" : "Partner with operators", "level" : "intermediate" }, { "name" : "Build playbook", "level" : "intermediate" }, { "name" : "Build team", "level" : "intermediate" }, { "name" : "Build bench", "level" : "intermediate" }, { "name" : "Network testing", "level" : "intermediate" }, { "name" : "Cable run testing", "level" : "intermediate" }, { "name" : "Megger testing", "level" : "intermediate" } ], "majorSkills" : "Site deployments, Install execution, Install quality, Playbook development, Team scaling", "majorSkillsList" : [ "Site deployments", "Install execution", "Install quality", "Playbook development", "Team scaling" ], "coreResponsibilities" : "Own site deployments end-to-end, Own physical install PM, Schedule installer/technician workforce, Sequence trades, Hold subcontractors to spec, Run install QC end-to-end, Catch wrong conduit, Catch unsecured cable run, Catch bad mount, Own deployment plan, Drive scheduling, Drive hardware logistics, Drive vendor coordination, Manage procurement, Manage inventory, Manage field-tech operations, Manage network/IT, Set implementation standards, Partner with internal operators, Build commissioning checklists, Build install handoff documents, Build site-specific runbooks, Build SOW templates, Document site specs, Document hardware configurations, Document network details, Hire implementation gaps, Build implementation bench, Deliver in-flight commitments, Take stock of open work, Refine operating model, Hire team members, Scale implementation playbook, Build implementation differentiator", "teamCollaboration" : "Cross-functional teams; Partner with IT/sysadmin; Partner with internal operators; Coordinate field technicians; Coordinate IT/network engineers; Coordinate third-party vendors; Coordinate client stakeholders; Work with product team; Work with internal operators; Systems Integration PM", "projectManagementSkills" : [ "Install project management", "Multi-site deployments", "Deployment plan", "Go-live milestones", "Project management platforms" ], "domainKnowledge" : "Freight logistics; Supply chain infrastructure; Truck terminals; Gate-guard technology; National truck yard footprint; AV/low-voltage; Access control; Surveillance/VMS; Edge compute; Industrial automation; IoT; Gate automation; Logistics yards; Trucking/fleet; Parking and mobility; Infrastructure environments", "domainList" : [ "freight-logistics", "supply-chain-infrastructure", "truck-terminals", "gate-guard-technology", "national-truck-yard-footprint", "av-low-voltage", "access-control", "surveillance-vms", "edge-compute", "industrial-automation", "iot", "gate-automation", "logistics-yards", "trucking-fleet", "parking-and-mobility", "infrastructure-environments" ], "domainSpecificKnowledge" : [ "Freight logistics", "Supply chain infrastructure", "Truck terminals", "Gate-guard technology", "National truck yard footprint", "AV/low-voltage", "Access control", "Surveillance/VMS", "Edge compute", "Industrial automation", "IoT", "Gate automation", "Logistics yards", "Trucking/fleet", "Parking and mobility", "Infrastructure environments" ], "toolProficiency" : [ "Smartsheet", "ClickUp", "Ubiquiti", "Hanwha", "Wisenet Wave", "Network Optix" ], "communicationSkills" : "Client-facing communications", "documentationSkills" : "Commissioning checklists; Install handoff documents; Site-specific runbooks; SOW templates; Site specs documentation; Hardware configurations documentation; Network details documentation", "innovationCreativity" : "Experimenting with AI", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Catching defects", "specialRequirements" : "30% travel", "outcomesObjectives" : "Deliver in-flight commitments; Install QC defect rate trending down; Systems Integration PM hired; Implementation playbook documented; Team scaled for volume; Deliver on timelines; No quality regressions; No schedule slippage", "qualificationsBasic" : "7+ years physical technology deployments, Site implementations experience, Field infrastructure rollouts experience, Install project management expertise, Install quality control expertise, Commercial-grade builds experience, Customer outcomes ownership, Multi-site deployments experience, Field technicians coordination, IT/network engineers coordination, Third-party vendors coordination, Client stakeholders coordination, Network architecture working knowledge, Bachelor's degree or equivalent experience", "qualificationsPreferred" : "3+ years senior implementation leadership, 3+ years deployment leadership, 3+ years product delivery leadership, Project management platforms proficiency, Read AutoCAD site drawings, Push back on AutoCAD drawings, Early-stage environments experience, High-growth environments experience, Logistics yards industry experience, Trucking/fleet industry experience, Parking and mobility industry experience, Access control industry experience, Comparable infrastructure environments experience, Remote-work experience, Systems integration deep expertise, Software-process delivery deep expertise, Network testing hands-on experience, Spot bad work experience, Point-to-point network hardware understanding, Gate automation equipment experience, W2 field technician workforce management, Third-party install network management, PMP or comparable certification, Hanwha experience, Wisenet Wave experience, Network Optix experience, ClickUp experience, Building operational teams, Hiring specialists, Experimenting with AI", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Us: Outpost is building the backbone of freight. We’re reinventing how supply chain infrastructure works in America with carrier agnostic truck terminals. As a vertically integrated real estate, operations, and technology company, we acquire and operate mission-critical real estate across the country to serve the largest logistics providers in the world. Backed by $1B from Greenpoint Partners, we’re scaling and building the most valuable logistics network in the country. We thrive on accountability, integrity, and a shared drive to raise the bar. If you’re excited to reshape the industry alongside a high-performance team with a championship mindset that executes relentlessly, welcome aboard. About the Role: Outpost is deploying gate-guard technology and standing up a national truck yard footprint in parallel. The implementation function is what gets every site — ours and our customers' — from signed contract or ground-break to running smoothly. You're joining a function that's already in motion: real hardware in the field, live client commitments, and a skilled team of field technicians and engineers in execution. What we're adding is a Director who owns the playbook and scales the function for what comes next. We're seeking a Director of Implementation to own site deployments end-to-end. You'll bring deep expertise in install project management (scheduling and coordinating the installer and technician workforce) and install quality control (identifying the wrong conduit, the unsecured cable run, or the mount that won't hold before the customer does). In your first 90 days you'll deliver against in-flight commitments, take stock of open work, and refine the operating model. From there, you'll hire, scale the playbook, and build implementation into a function customers see as a differentiator. This role is based in Seattle (Fremont) and reporting to the VP of Solutions Engineering. What You'll Own: Install execution & quality (your zone of mastery) - Own physical install PM for every site: schedule the installer/technician workforce, sequence trades, and hold subcontractors to spec. - Run install QC end-to-end — catch the wrong conduit, the unsecured cable run, or the bad mount before the customer ever does. Site deployment, contract to go-live - Own the deployment plan for every site: civil requirements, hardware locations, network readiness, and go-live milestones. - Drive scheduling, hardware logistics, vendor coordination, and client-facing project communications on time, every time. Procurement, field tech & IT (managed, not executed) - Manage procurement and inventory, field-tech operations, and the network/IT side of every deployment. - Set the standards, partner with internal operators, and step in before issues become customer problems. Software, integration & customer success (through the Integrations PM) - Hire and lead the Systems Integration PM who owns software, process integration, customer training, change management, and post-go-live success. - Stay close to the customer relationship and back them up when it matters. Playbook & team - Build commissioning checklists, install handoff documents, site-specific runbooks, and SOW templates. - Document site specs, hardware configurations, and network details for every deployment. - Hire the gaps and build the bench that lets Outpost deploy at 10x our current pace without breaking. Qualifications: - 7+ years leading physical technology deployments, site implementations, or field infrastructure rollouts (AV/low-voltage, access control, surveillance/VMS, networking, edge compute, or similar). - Hands-on expertise in install project management and install quality control on commercial-grade builds, with direct ownership of customer outcomes. - Track record managing concurrent multi-site deployments with live customer commitments — you ran the schedule, not a vendor. - Experience coordinating field technicians, IT/network engineers, third-party vendors, and client stakeholders simultaneously. - Working knowledge of network architecture sufficient to partner with IT/sysadmin teams. - Willingness to travel ~30% on average to client and Outpost sites across the U.S. - Bachelor's degree or equivalent practical experience. Preferred Qualifications: - 3+ years in a senior implementation, deployment, or product delivery leadership role. - Working proficiency with project management platforms (Smartsheet, ClickUp, or equivalent) and ability to read and push back on AutoCAD site drawings. - Experience operating in early-stage or high-growth environments where the playbook is built as you go. - Industry experience in logistics yards, trucking/fleet, parking and mobility, access control, or comparable infrastructure environments. - Prior remote-work experience and the discipline to run a function across time zones. - Deep expertise in systems integration and software-process delivery in addition to physical install. - Hands-on experience with network testing (Fluke certification of cable runs, megger testing) and the ability to spot bad work without sending it out for review. - Working understanding of point-to-point network hardware (Ubiquiti or equivalent). - Background in access control, surveillance/VMS, networking, AV, edge compute, industrial automation, IoT, and/or gate automation equipment. - Experience managing deployments through a W2 field technician workforce and/or third-party install network. - PMP or comparable formal PM certification. - Experience with Hanwha, Wisenet Wave/Network Optix, and/or ClickUp. - Track record of building operational teams that execute, hiring specialists better than you in their lane, and experimenting with AI to do more with less. What success looks like in 12 months: - In-flight site deployments delivered on or ahead of committed timelines. - Install QC defect rate trending down quarter over quarter, with clear visibility into root causes. - Systems Integration PM hired, onboarded, and operating with defined KPIs. - Implementation playbook documented and validated across multiple site types (Outpost yards and customer sites). - Team scaled to support next-year deployment volume without quality regressions or schedule slippage. Benefits: - Comprehensive benefits package including health, dental, and vision insurance - 401(k) retirement plan with company matching - 20 paid holidays - Unlimited PTO - Hybrid in-office and remote culture with flexible hours - Friday team lunches in the Seattle office - A seat at the table on a function you’ll own end-to-end - Base salary range: $150,000 – $200,000 annually, depending on experience and qualifications. Total compensation may include additional components; a complete compensation and benefits summary will be provided during the interview process. Outpost is an Equal Opportunity Employer and Prohibits Discrimination of Any Kind.", "summaryDescription" : "Implementation Director at Outpost. Skills: Site deployments, Install execution, Install quality, Playbook development, Team scaling. Own site deployments end-to-end. Own physical install PM", "createdAt" : "2026-06-14T06:34:24.073", "lastUpdated" : "2026-06-15T09:38:30.647", "ingestTimestamp" : "2026-06-14T06:34:24.073", "mongoId" : "6a2c692c74d8ee00a09065aa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 150000, "salaryAnnualMax" : 200000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Scheduling workforce", "Sequencing trades", "Holding subcontractors", "Catching defects", "Civil requirements", "Hardware locations", "Go-live milestones", "Drive scheduling", "Hardware logistics", "Vendor coordination", "Client-facing communications", "Manage procurement", "Manage inventory", "Manage field-tech operations", "Manage network/IT", "Set standards", "Partner with operators", "Build playbook", "Build team", "Build bench", "Network testing", "Cable run testing", "Megger testing", "Site deployments", "Install execution", "Install quality", "Playbook development", "Team scaling", "Process 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"Ubiquiti", "Hanwha", "Wisenet Wave", "Network Optix" ], "skillCount" : 75, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc2b074d8ee00a0a07305", "title" : "Implementation Manager", "company" : "Multitude Insights", "industry" : "Customer Success", "salary" : { "min" : 2500000.0, "max" : 4500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Implementation Manager in the SaaS industry, adjusted for lead experience and remote work in India." }, "location" : "Remote ", "locations" : [ "Remote ", "NYC", "Seattle ", "Los Angeles ", "Portland" ], "timestamp" : "2026-06-15T07:17:02.652", "fingerprint" : "ac089eea8273a524b7a870a0a5a0d9cd6ea5bfa7cbf432fa63546f497d9c2bbb", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/multitude%20insights/9a8224f3-9e67-4982-a2ae-e77a6a8d96ff/application", "externalId" : "9a8224f3-9e67-4982-a2ae-e77a6a8d96ff", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Customer success", "Project management", "Change management", "Workflow assessment", "Technical scoping", "Customer adoption", "Training enablement", "Stakeholder communication", "System configuration" ], "hardSkillsList" : [ "Platform configuration", "Workflow mapping", "Onboarding sessions" ], "softSkillsList" : [ "Leadership", "Critical thinking" ], "hardSkills" : [ { "name" : "Platform configuration", "level" : "intermediate" }, { "name" : "Workflow mapping", "level" : "intermediate" }, { "name" : "Onboarding sessions", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Critical thinking" } ], "majorSkills" : "Customer onboarding, Platform configuration, Change management", "majorSkillsList" : [ "Customer onboarding", "Platform configuration", "Change management" ], "coreResponsibilities" : "Lead end-to-end implementations, Own onboarding and implementation process, Manage project timelines, Manage stakeholder communication, Drive implementation workstreams, Handle portions of work directly, Configure customer environments, Ensure implementations stay on track, Deliver customer experience, Drive customer adoption, Conduct workflow assessments, Conduct technical scoping, Document current state workflows, Develop future state workflow maps, Guide customers through change management, Collaborate with Customer Success Managers, Deliver onboarding sessions, Deliver training, Deliver enablement, Act as trusted partner, Create scalable implementation playbooks, Create templates, Create processes, Create best practices, Capture lessons learned, Improve how Multitude deploys, Define systems, Define operational infrastructure, Track implementation outcomes, Identify ways to improve speed, Identify ways to improve adoption, Identify ways to improve satisfaction, Partner with Product, Partner with Engineering, Partner with Customer Success, Ensure successful customer launches, Translate customer needs, Translate implementation feedback, Identify implementation risks, Drive resolution across teams, Provide frontline customer insight", "teamCollaboration" : "Internal and external teams; Cross-functional teams; Customer Success Managers; Product; Engineering; Customer Success", "projectManagementSkills" : [ "Project management", "Organizational skills", "Execution" ], "domainKnowledge" : "Public safety; Law enforcement; Gov-tech; Public sector technology", "domainList" : [ "public-safety", "law-enforcement", "gov-tech", "public-sector-technology" ], "domainSpecificKnowledge" : [ "Public safety", "Law enforcement", "Gov-tech", "Public sector technology" ], "communicationSkills" : "Stakeholder communication; Customer communication; Agency leadership communication", "documentationSkills" : "Document workflows; Develop workflow maps", "innovationCreativity" : "Builder mindset; Create systems; Create playbooks; Create infrastructure", "problemSolvingSkills" : "Problem solving; Troubleshooting", "outcomesObjectives" : "Agencies launch smoothly and quickly; Customers adopt BLTN; Implementation processes become repeatable; Implementation processes become scalable; Customer trust strengthens; Customer retention strengthens; Implementation function evolves", "qualificationsBasic" : "6+ years experience, Manage complex implementations, Manage multiple concurrent implementations, Hands-on contribution, Lead customer onboarding, Excellent communication skills, Builder mindset, Balance speed, organization, experience", "qualificationsPreferred" : "Gov-tech experience preferred, Public sector technology experience preferred, Law enforcement-adjacent environments experience preferred, Startup environment experience a plus, Early-stage environment experience a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT MULTITUDE INSIGHTS Multitude Insights builds modern tools for public safety agencies. Our flagship product, BLTN, transforms siloed law-enforcement bulletins and investigative intel into a searchable, AI-powered network that connects cities, counties, and states. Agencies use BLTN to create, share, and link critical information in real time — surfacing patterns analysts often miss and accelerating case resolution across jurisdictions. We're backed by top-tier investors and expanding nationwide, with customers from Boston to Seattle to Orange County. Our mission is simple: give law enforcement the clarity and confidence they need to protect the public. We turn information into awareness — and awareness into action. If you want to build category-defining technology that directly impacts community safety — and join a team on a hyper-growth trajectory — this is the place to do the most meaningful work of your career. THE ROLE Multitude Insights is hiring an Implementation Lead to own the onboarding and activation experience for new agency partners. This is not a pure project management role — we’re looking for someone who can both coordinate the work and help execute it. You’ll lead agencies from kickoff through go-live, helping configure our platform using tools built by our Engineering team, guiding change management, supporting training, and ensuring customers successfully adopt BLTN as part of their daily workflows. This is a foundational role on an early team. We’re looking for someone with a builder mindset who is excited to create the systems, playbooks, and implementation infrastructure that will scale with the company over time. Implementation at Multitude is core to customer success. Your job is to ensure agencies get up and running quickly, realize value fast, and become long-term partners. RESPONSIBILITIES - Lead End-to-End Implementations - Own the onboarding and implementation process from kickoff through go-live and stabilization. - Manage project timelines, milestones, stakeholder communication, and execution across internal and external teams. - Coordinate and drive implementation workstreams while also handling portions of the work directly. - Configure customer environments using internal tools and workflows developed by Engineering. - Ensure implementations stay on track, within scope, and deliver a strong customer experience. - Drive Customer Adoption & Change Management - Conduct current state workflow assessments and technical scoping conversations to understand how agencies operate and where BLTN fits. - Document current state workflows and develop future state workflow maps that define how agencies will use BLTN in practice. - Guide customers through change management and adoption challenges. - Collaborate with Customer Success Managers to deliver onboarding sessions, training, and enablement for end users and administrators, with shared accountability for equipping agencies to use BLTN independently - Act as a trusted partner to agency leadership, operators, and IT stakeholders throughout implementation. - Build the Implementation Function - Create scalable implementation playbooks, templates, processes, and best practices. - Capture lessons learned and continuously improve how Multitude deploys customers. - Help define the systems and operational infrastructure needed to scale implementations over time. - Track implementation outcomes and identify ways to improve onboarding speed, adoption, and customer satisfaction. - Collaborate Cross-Functionally - Partner closely with Product, Engineering, and Customer Success to ensure successful customer launches. - Translate customer needs and implementation feedback into actionable internal requests. - Identify implementation risks early and help drive resolution across teams. - Provide frontline customer insight that informs product and operational improvements. QUALIFICATIONS - 6+ years of experience in implementation, onboarding, customer operations, project management, or customer success within SaaS, gov-tech, or a similar environment. - Experience managing complex customer implementations with multiple stakeholders. - Demonstrated ability to manage multiple concurrent implementations or projects simultaneously without sacrificing quality or customer experience - Strong project management and organizational skills, with the ability to drive execution independently. - Comfortable being hands-on — not just tracking work, but actively contributing to implementation and configuration tasks. - Experience leading customer onboarding, training, or change management initiatives. - Excellent communication skills and ability to build trust with customers. - Builder mindset with comfort operating in ambiguity and creating structure from scratch. - Ability to balance speed, organization, and customer experience in a fast-moving environment. - Experience in gov-tech, public sector technology, or law enforcement-adjacent environments is highly preferred. - Experience working in startup or early-stage environments is a plus. - Comfortable working in a fully remote environment. - What Success Looks Like - Agencies launch smoothly and quickly. - Customers adopt BLTN as part of their core workflows. - Implementation processes become repeatable and scalable. - Customer trust and retention strengthen over time. - The implementation function evolves into a strategic advantage for the company. - Leadership & Competencies - Builder’s mindset—comfortable creating structure from scratch. - Strategic operator who moves quickly while knowing what scales. - Proactive, data-driven, and high-ownership. - Executive presence and ability to serve as a trusted advisor internally and externally. - Aligned with our core values: Trust, Duty, Urgency.", "summaryDescription" : "Implementation Manager at Multitude Insights. Skills: Customer onboarding, Platform configuration, Change management. Lead end-to-end implementations. Own onboarding and implementation process", "createdAt" : "2026-06-14T05:48:38.590", "lastUpdated" : "2026-06-15T07:17:02.652", "ingestTimestamp" : "2026-06-14T05:48:38.590", "mongoId" : "6a2cc2b074d8ee00a0a07305", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Platform configuration", "Workflow mapping", "Onboarding sessions", "Leadership", "Critical thinking", "Customer onboarding", "Change management", "Customer success", "Project management", "Workflow assessment", "Technical scoping", "Customer adoption", "Training enablement", "Stakeholder communication", "System configuration", "Organizational skills", "Execution", "Public safety", "Law enforcement", "Gov-tech", "Public sector technology" ], "skillCount" : 21, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c9fa774d8ee00a09a03a4", "title" : "Implementation Manager", "company" : "Planhat", "industry" : "Deployment and Growth", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Implementation Manager in Atlanta, United States, adjusted for manager seniority in the SaaS industry." }, "location" : "Atlanta", "locations" : [ "Atlanta", "Boston", "Indianapolis", "Los Angeles", "New York", "Toronto" ], "timestamp" : "2026-06-15T09:04:48.169", "fingerprint" : "6aad0640039a1f0bcfaab54d5eaf03b79034ef17a075ccc710bc8105ea51a996", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/planhat/40082b7e-b501-4056-b8d6-a2f025942f28/application", "externalId" : "40082b7e-b501-4056-b8d6-a2f025942f28", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "System architecture, Integrations, Data flows", "professionalSkills" : [ "Project management", "Consulting", "Customer Success", "RevOps transformation" ], "hardSkillsList" : [ "Data architecture" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Data architecture", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer Success, SaaS implementation, Project management", "majorSkillsList" : [ "Customer Success", "SaaS implementation", "Project management" ], "coreResponsibilities" : "Lead enterprise implementations, Ensure timelines achieved, Ensure deliverables achieved, Ensure outcomes achieved, Be a product expert, Advise customers on leveraging Planhat, Consult strategically with executives, Consult strategically with leaders, Consult strategically with technical teams, Align platform configuration, Facilitate enablement sessions, Empower leaders, Empower admins, Empower end users, Champion change management, Guide organizations through process shifts, Guide organizations through communication shifts, Guide organizations through behavioral shifts, Make Planhat adoption stick, Collaborate with Sales, Collaborate with CS, Collaborate with Product, Collaborate with Support, Collaborate with Enablement", "teamCollaboration" : "Cross-functional collaboration; Sales collaboration; CS collaboration; Product collaboration; Support collaboration; Enablement collaboration", "projectManagementSkills" : [ "Project management", "Timeline management" ], "domainKnowledge" : "SaaS; CS; CRM; RevOps; Customer value; Revenue; Retention", "domainList" : [ "saas", "cs", "crm", "revops", "customer-value", "revenue", "retention" ], "domainSpecificKnowledge" : [ "SaaS", "CS", "CRM", "RevOps", "Customer value", "Revenue", "Retention" ], "communicationSkills" : "Verbal communication; Written communication; Executive sessions; Facilitating workshops", "problemSolvingSkills" : "Figure things out", "outcomesObjectives" : "Deliver implementations on time; Deliver clear outcomes; Be seen as trusted advisor; Bridge gap between vision and delivery; Grow into complex engagements; Take on broader responsibilities; Contribute to implementation methodology; Build templates; Build playbooks; Build frameworks; Raise standard for team; Drive measurable impact on revenue; Drive measurable impact on retention", "qualificationsBasic" : "Part consultant, Part project manager, Part coach, Customer-obsessed, Led complex software implementations, Technical savviness, Understand system architecture, Understand integrations, Understand data flows, Tenacity to figure things out, Exceptional communicator, Simplify the complex, Lead with confidence, Organized, Structured, Meticulous with details, Build relationships easily, Facilitate workshops, Facilitate executive sessions, Juggling multiple customers, Juggling priorities, Juggling timelines, Business acumen, Understand revenue, Understand retention, Understand customer value", "qualificationsPreferred" : "Experience with SaaS platforms, CRM experience, CSP systems experience, Data integration experience, Data mapping experience, Change management frameworks experience, Prosci experience, Six Sigma experience, Background in consulting, Customer Success background, RevOps transformation background", "rawDescription" : "COMPETENCIES You're part consultant, part project manager, part coach and 100% customer-obsessed. You've led complex software implementations, ideally in SaaS, CS, CRM, or RevOps ecosystems. You have the technical savviness to understand system architecture, integrations, and data flows and the tenacity to figure things out. You're an exceptional communicator, both verbally and in writing, able to simplify the complex and lead with confidence. You're organized, structured, meticulous with details, and never satisfied with good enough. That shows up in how you work: - You build relationships easily across org charts, from C-suite to system admins - You're comfortable facilitating workshops and executive sessions, both virtual and in-person - You bring strong project management skills and can juggle multiple customers, priorities, and timelines without missing a beat - You have the business acumen to understand revenue, retention, and customer value, and you know how to move the needle Bonus points if you have experience with SaaS platforms such as CRM or CSP systems, data integration and mapping, change management frameworks such as Prosci or Six Sigma, or a background in consulting, Customer Success, or RevOps transformation. TRAJECTORY We are one of the most versatile teams at Planhat. We partner with customers across industries and regions, working closely with Sales, CS, Product, Support, and Enablement to ensure every engagement drives value from day one. We don't just implement software, we design outcomes, enable teams, and champion adoption. Imagine: - Leading a multi-stakeholder kickoff with a global SaaS company to redefine how they manage customers through Planhat - Facilitating a workshop for a CS leadership team to map out key processes to drive revenue and retention, such as account planning, executive alignments, and expansion plays - Translating complex data architecture into an elegant customer insights dashboard that drives renewals and expansion In this role you will: - Lead enterprise implementations from kickoff to go-live, ensuring timelines, deliverables, and outcomes are achieved - Be a product expert and confidently advise customers on how to best leverage Planhat to meet their business goals - Consult strategically with customer executives, functional leaders, and technical teams to align platform configuration with business outcomes - Facilitate enablement sessions, both virtual and in-person, to empower leaders, admins, and end users - Champion change management by guiding organizations through the process, communication, and behavioral shifts required to make Planhat adoption stick - Collaborate cross-functionally with Sales, CS, Product, Support, and Enablement to ensure a seamless customer experience from presale to post-go-live DEFINITION OF SUCCESS Success in this role is about the measurable impact you leave on every customer engagement and the standard you set for the team around you. - You are continuously delivering implementations on time, with clear outcomes that customers can measure and build on - You are consistently seen as a trusted advisor by your customers, bridging the gap between their vision and what Planhat can deliver - You are growing into larger, more complex engagements and taking on broader responsibilities within the team - You are actively contributing to the implementation methodology, building templates, playbooks, and frameworks that raise the standard for the whole team - You are driving measurable impact on revenue and retention through the quality of your onboarding and adoption work", "summaryDescription" : "Implementation Manager at Planhat. Skills: Customer Success, SaaS implementation, Project management. Lead enterprise implementations. Ensure timelines achieved", "createdAt" : "2026-06-14T04:33:28.598", "lastUpdated" : "2026-06-15T09:04:48.169", "ingestTimestamp" : "2026-06-14T04:33:28.598", "mongoId" : "6a2c9fa774d8ee00a09a03a4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data architecture", "Leadership", "Customer Success", "SaaS implementation", "Project management", "Consulting", "RevOps transformation", "Timeline management", "SaaS", "CS", "CRM", "RevOps", "Customer value", "Revenue", "Retention" ], "skillCount" : 15, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca16074d8ee00a09a548e", "title" : "Implementation Manager", "company" : "Benchling", "industry" : "Customer Experience", "salary" : { "min" : 92978.0, "max" : 136000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Boston, MA", "locations" : [ "Boston, MA" ], "timestamp" : "2026-06-15T12:49:40.325", "fingerprint" : "9d5a284a4de547cc0943ba14bb05b87220cbe85eb44dd5a939c5b6597e796335", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/benchling/740b3fb1-3d91-4bfd-847b-7552eda32e2e/application", "externalId" : "740b3fb1-3d91-4bfd-847b-7552eda32e2e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "42.3588336,-71.0578303" }, { "city" : "Pawtucket", "state" : "Rhode Island", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "41.8789531,-71.3821203" } ], "locationText" : "Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Project management", "Product expertise", "Scientific background", "Data modeling", "Application configuration", "User training", "UAT execution" ], "softSkillsList" : [ "Curious", "Creative", "Tenacious" ], "hardSkills" : [ { "name" : "Project management", "level" : "intermediate" }, { "name" : "Product expertise", "level" : "intermediate" }, { "name" : "Scientific background", "level" : "intermediate" }, { "name" : "Data modeling", "level" : "intermediate" }, { "name" : "Application configuration", "level" : "intermediate" }, { "name" : "User training", "level" : "intermediate" }, { "name" : "UAT execution", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Curious" }, { "name" : "Creative" }, { "name" : "Tenacious" } ], "majorSkills" : "Process management, Cross-functional coordination, Vendor management, Stakeholder management", "majorSkillsList" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management" ], "coreResponsibilities" : "Manage initial rollouts, Manage expansion projects, Own implementation success, Build detailed project plans, Execute detailed project plans, Own project activities, Work with team members, Execute project deliverables, Understand scientific workflows, Determine Benchling leverage, Lead requirements workshops, Lead design workshops, Perform data modeling, Perform application configuration, Develop test plans, Guide UAT execution, Train users, Onboard users, Act as trusted advisor, Guide customers through implementation, Leverage Benchling Best Practices, Apply Benchling Best Practices, Understand customer pain points, Document customer pain points, Advocate for customers internally, Influence product changes, Develop training programs, Optimize training programs, Identify opportunities for expansion, Work with sales on opportunities", "teamCollaboration" : "Work with research scientists; Work with Benchling teams; Collaborate with customers; Collaborate with teammates", "projectManagementSkills" : [ "Project management", "Project plans", "Project activities", "Project deliverables" ], "domainKnowledge" : "Biotech R&D Processes; Scientific concepts", "domainList" : [ "biotech-r-d-processes", "scientific-concepts" ], "domainSpecificKnowledge" : [ "Biotech R&D Processes", "Scientific concepts" ], "communicationSkills" : "Connect with stakeholders", "documentationSkills" : "Document customer pain points; Written collateral; Video collateral", "specialRequirements" : "Travel up to 25%", "qualificationsBasic" : "MS or Ph.D. in related field, 2 years of lab experience, Communication skills", "qualificationsPreferred" : "Experience using Benchling, Benchling administrator experience, Software Implementation experience, SaaS software company experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done. Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma. We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today. ROLE OVERVIEW Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&D Processes, and roll out solutions that transform how their research teams work together. To be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful. Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system. RESPONSIBILITIES - Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers. - Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge. - Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments. - Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs. - Lead requirements and design workshops, perform data modeling & application configuration, develop test plans and guide UAT execution, train and onboard users. - Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices. - Understand and document customer pain points, advocate for them internally to influence product changes. - Develop and optimize enterprise training programs including written and video collateral. - Identify and work with sales on opportunities for account expansion post go-live. QUALIFICATIONS Requirements - MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field. - At least 2 years of experience in a lab or research setting. You must be able to empathize with scientists and quickly understand complicated scientific concepts. - Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives. - Self-starter with the ability to be successful in a startup environment. - Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner. - Ability to travel up to 25% based on customer and project needs. Bonus if you have: - Experience using Benchling, especially if you’ve been a Benchling administrator. - Software Implementation experience, preferably with a SaaS software company. HOW WE WORK Flexible Hybrid Work: We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week. #LI-Hybrid #BI-Hybrid #LI-TD1 Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.", "summaryDescription" : "Implementation Manager at Benchling. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Manage initial rollouts. Manage expansion projects", "createdAt" : "2026-06-14T04:10:09.231", "lastUpdated" : "2026-06-15T12:49:40.325", "ingestTimestamp" : "2026-06-14T04:10:09.231", "mongoId" : "6a2ca16074d8ee00a09a548e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 92978, "salaryAnnualMax" : 136000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Project management", "Product expertise", "Scientific background", "Data modeling", "Application configuration", "User training", "UAT execution", "Curious", "Creative", "Tenacious", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Project plans", "Project activities", "Project deliverables", "Biotech R&D Processes", "Scientific concepts" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb00074d8ee00a09d87a8", "title" : "Implementation Consultant", "company" : "Levelpath", "industry" : "GTM", "salary" : { "min" : 3000.0, "max" : 4500.0, "currency" : "EUR", "frequency" : "Yearly" }, "location" : "Latvia", "locations" : [ "Latvia" ], "timestamp" : "2026-06-15T08:56:47.788", "fingerprint" : "c97e1aa4fdb587c8268f8c611fcb6313c991c0b54b1c0e4a7f9c081a3ad5ed79", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Levelpath/6248eae7-e859-40c9-b744-fefec5d4866d/application", "externalId" : "6248eae7-e859-40c9-b744-fefec5d4866d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Riga", "country" : "Latvia", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "56.9493977,24.1051846" } ], "locationText" : "Riga, Latvia", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 4, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Customer management", "Process optimization", "Solution offerings" ], "hardSkillsList" : [ "Stakeholder communication" ], "softSkillsList" : [ "Patience", "Urgency" ], "hardSkills" : [ { "name" : "Stakeholder communication", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Patience" }, { "name" : "Urgency" } ], "majorSkills" : "Customer relationships, Value realization, Customer retention, Customer satisfaction", "majorSkillsList" : [ "Customer relationships", "Value realization", "Customer retention", "Customer satisfaction" ], "coreResponsibilities" : "Build customer relationships, Advise implementation, Support implementation, Plan processes, Build processes, Optimize processes, Scale processes, Develop best practice guides, Develop product documentation, Identify champions, Build stakeholder relationships, Drive new solution offerings, Bring new products to market, Represent customer voice, Drive customer health, Support customer health, Determine success metrics, Translate feedback", "teamCollaboration" : "Sales team collaboration; Product team collaboration; Engineering team collaboration", "domainKnowledge" : "Procurement platform; Procurement expertise", "domainList" : [ "procurement-platform", "procurement-expertise" ], "domainSpecificKnowledge" : [ "Procurement platform", "Procurement expertise" ], "toolProficiency" : [ "Zendesk", "Salesforce" ], "communicationSkills" : "Customer communication; Stakeholder communication", "documentationSkills" : "Product documentation", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Deliver value to customers", "qualificationsBasic" : "4+ years customer-facing experience, B2B SaaS experience, BA or BS degree, Problem-solving experience, Organizational skills experience, Process improvement experience, Written communication skills, Verbal communication skills, Adaptability, Manage multiple workstreams", "qualificationsPreferred" : "Customer Success experience", "workSiteFlexibility" : "Flexible", "rawDescription" : "About You You’re a problem-solver who dives deep, learns fast, and applies knowledge to drive progress. Big challenges inspire you - you map the path and own the results. You love helping others, thrive in smart teams, and find motivation in shared milestones. You value fast iteration and real feedback from both your team and from customers. You're an early riser, and ready for your next adventure. About Us Levelpath is the modern AI procurement platform for global enterprises. Since our founding in 2022, we have been on a mission to make procurement delightful. Uniquely intuitive, Levelpath makes procurement more nimble in days and unlocks savings in weeks, while delivering clarity, control and intelligence for all stakeholders. Levelpath provides a complete view of spend for procurement, finance, legal and IT - from intake and sourcing to contracting and payment. Built in AI delivers contextually relevant and genuinely helpful answers, uncovering valuable opportunities and dramatically increasing efficiency. Global brands trust Levelpath’s deep procurement expertise to transform their business outcomes and drive value from their supplier relationships. Pathfinders Wanted - Join Us! We’re hiring a Implementation Consultant to help scale our platform and deliver value to customers from day one. You’ll play a key role in the pre-sales process supporting AEs and demos, the onboarding and implementation process, and driving continuous customer value. This is an opportunity to join a a high-impact, customer-obsessed solutions team tackling procurement challenges head-on and play a critical role in our customer's success. What You’ll Do - Build deep, lasting relationships with our existing and future customers - Advise and support the implementation of Levelpath to our customers - Help plan, build, optimize, and scale our processes, assets, and systems (Zendesk & Salesforce) for serving enterprise accounts - Develop best practice guides and product documentation to share with customers - Identify champions and build relationships with key business stakeholders within accounts - Drive new solution offerings to our customers by working directly with the sales team - Bring new products to market by collaborating closely with the product & engineering team - Represent the voice of your customers in product asks - Drive and support customer health via adoption metrics - Collaborate with customers to determine their success metrics and translate their feedback into actionable product feedback for our development team. What you Bring to the Table - Empathy, patience, and a sense of urgency when supporting customers - 4+ years of experience in a customer-facing/customer-management role - B2B SaaS experience in a fast-paced environment - BA or BS - Demonstrated experience problem-solving with attention to detail - Stellar organizational skills and experience improving processes - Strong written and verbal communication skills - Adaptability and ability to flourish in a fast-paced environment - Comfort in managing multiple workstreams - Ability to communicate with stakeholders across product and engineering - Effective collaboration and self-starter mindset - Availability for some travel - when the time comes to visit your customers! Levelpath is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in our workplace.", "summaryDescription" : "Implementation Consultant at Levelpath. Skills: Customer relationships, Value realization, Customer retention, Customer satisfaction. Build customer relationships. Advise implementation", "createdAt" : "2026-06-14T04:06:16.345", "lastUpdated" : "2026-06-15T08:56:47.788", "ingestTimestamp" : "2026-06-14T04:06:16.345", "mongoId" : "6a2cb00074d8ee00a09d87a8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Stakeholder communication", "Patience", "Urgency", "Customer relationships", "Value realization", "Customer retention", "Customer satisfaction", "Customer management", "Process optimization", "Solution offerings", "Procurement platform", "Procurement expertise", "Zendesk", "Salesforce" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cafbf74d8ee00a09d7b1c", "title" : "Implementation Engineer", "company" : "Neara", "industry" : "Customer Success", "salary" : { "min" : 40000.0, "max" : 55000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Implementation Engineer in Vilnius, Lithuania, adjusted for mid-seniority and the climate tech industry." }, "location" : "Vilnius", "locations" : [ "Vilnius" ], "timestamp" : "2026-06-15T08:08:28.910", "fingerprint" : "1eb473bba7b472892f3a0b713968fbcb6e315d52924ed71d9cbc22f99c1dac3f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/neara/172c8061-b5e7-4465-ab13-74fc209784db/application", "externalId" : "172c8061-b5e7-4465-ab13-74fc209784db", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vilnius", "country" : "Lithuania", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "54.6870458,25.2829111" } ], "locationText" : "Vilnius, Lithuania", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL, Python, Machine Learning, AI", "professionalSkills" : [ "Data manipulation", "Data classification", "Scenario analysis", "Model configuration", "Process improvement", "Tool improvement" ], "hardSkillsList" : [ "Physics enabled modeling", "Engineering grade accuracy", "Geospatial data analysis" ], "hardSkills" : [ { "name" : "Physics enabled modeling", "level" : "intermediate" }, { "name" : "Engineering grade accuracy", "level" : "intermediate" }, { "name" : "Geospatial data analysis", "level" : "intermediate" } ], "majorSkills" : "Digital twin modeling, Data ingestion, Data manipulation", "majorSkillsList" : [ "Digital twin modeling", "Data ingestion", "Data manipulation" ], "coreResponsibilities" : "Transform raw utility data, Transform geospatial data, Create digital twin models, Ingest massive datasets, Manipulate massive datasets, Perform rigorous QA/QC, Build custom reports, Build custom dashboards, Provide feedback on process, Provide feedback on tool improvements", "teamCollaboration" : "Deployment Team; Product; Engineering", "domainKnowledge" : "Electricity grids; Power grids; Utility data; Asset data; Digital Twin technology; Global power grids", "domainList" : [ "electricity-grids", "power-grids", "utility-data", "asset-data", "digital-twin-technology", "global-power-grids" ], "domainSpecificKnowledge" : [ "Electricity grids", "Power grids", "Utility data", "Asset data", "Digital Twin technology", "Global power grids" ], "toolProficiency" : [ "Neara's schema language", "Neara's configuration framework" ], "communicationSkills" : "Technical configurations; Fluent English", "documentationSkills" : "Internal knowledge bases; External user manuals", "continuousLearning" : "Learn new language; Master new schema language; Gain expert proficiency; Exposure to cutting edge technology", "innovationCreativity" : "Innovation thrives; Creative people", "problemSolvingSkills" : "Break down complex data discrepancies; Systematically reconfigure models", "outcomesObjectives" : "Ensure digital twin accuracy; Ensure customer specifications; Drive actionable insights", "qualificationsBasic" : "Experience as Data Engineer, Experience as Implementation Engineer, Experience as Integration Engineer, Experience as Software Engineer, Proficiency in SQL, Proficiency in Python, Ability to learn new language, Excellent written communication skills, Ability to articulate technical configurations", "qualificationsPreferred" : "Background in engineering, Background in mathematics, Background in software engineering, Background in computer science, Familiarity with GIS, Familiarity with CAD geoprocessing, Familiarity with LiDAR data", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Imagine having the power to stress-test an entire power grid against a hurricane or thunderstorm before the clouds even gather. That is the reality we are creating at Neara. We use advanced machine learning to create engineering-grade, physics enabled digital twins of electricity grids across four continents, this helps asset owners understand their biggest challenges and bring the most viable solutions to life across millions of kilometres of infrastructure. By simulating extreme weather and structural stress at a network-wide scale, we empower the world’s largest utilities to pinpoint risks, optimise investments and build a more resilient global energy future. Our team is a collection of brilliant minds who are fanatical about making a tangible difference in the real world, utilising AI and machine learning to accelerate everything from data classification to complex scenario analysis. We have built a special culture where innovation thrives because everyone owns the mission and we need smart, creative people to help us scale this impact to every corner of the globe. Implementation Engineer As an Implementation Engineer, you will transform raw utility and geospatial data into high accuracy digital twin models of electricity networks. You will work with GIS, LiDAR, and asset data sets, configure models using Neara’s schema language, and ensure engineering grade accuracy. You will join the Deployment Team responsible for delivering the Neara platform to utility customers worldwide. What You Will Do: - Contribute to the end-to-end deployment of the Neara platform for utility customers worldwide. - Ingest and manipulate massive datasets (LiDAR, GIS, and asset databases) using Neara’s schema language and configuration framework. - Perform rigorous QA/QC to ensure the digital twin accurately reflects real-world physics and customer specifications. - Build custom reports and dashboards within the platform to drive actionable insights for utility engineers. - Work closely with Product and Engineering to provide feedback on process and tool improvements to speed up future deployments. Who You Are: - Proven experience as a Data Engineer, Implementation Engineer, Integration Engineer, Software Engineer, or similar role. - Proficiency in at least one major language (such as SQL, Python, or similar) and a demonstrated ability to learn a new language. You should be comfortable learning and mastering a new schema language to manipulate data and build reports. - Excellent written communication skills with experience contributing to internal knowledge bases and external user manuals. Ability to articulate technical configurations clearly to diverse audiences in fluent English. - A background in engineering, mathematics, software engineering, computer science, or a related field is preferred. Familiarity with GIS, CAD geoprocessing, or LiDAR data can be beneficial to accelerate the learning curve for this platform. - The ability to break down complex data discrepancies and systematically reconfigure models to ensure 100% accuracy. What We Offer: - We offer a competitive salary and private health insurance, 20 days of holiday plus a \"birthday leave\" day, and a flexible, team-driven environment with the option to work remotely or hybrid from our offices in Vilnius (complete with office snacks). - Your work directly impacts the safety and reliability of global power grids, helping utilities prevent wildfires and prepare for climate-driven weather events. - You’ll gain expert-level proficiency in our engineering-grade 3D modeling environment and exposure to the cutting edge of Digital Twin technology. - We are scaling fast. As an Implementation Engineer, you’ll be at the forefront of our delivery engine, with opportunities to influence our product roadmap and automate our core deployment processes. #LI-NT1", "summaryDescription" : "Implementation Engineer at Neara. Skills: Digital twin modeling, Data ingestion, Data manipulation. Transform raw utility data. Transform geospatial data", "createdAt" : "2026-06-14T05:04:43.189", "lastUpdated" : "2026-06-15T08:08:28.910", "ingestTimestamp" : "2026-06-14T05:04:43.189", "mongoId" : "6a2cafbf74d8ee00a09d7b1c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Physics enabled modeling", "Engineering grade accuracy", "Geospatial data analysis", "Digital twin modeling", "Data ingestion", "Data manipulation", "Data classification", "Scenario analysis", "Model configuration", "Process improvement", "Tool improvement", "Electricity grids", "Power grids", "Utility data", "Asset data", "Digital Twin technology", "Global power grids", "Neara's schema language", "Neara's configuration framework" ], "skillCount" : 19, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Climate Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8d7074d8ee00a0978fef", "title" : "Implementation Lead", "company" : "Pivotal Health", "industry" : "Client Success", "salary" : { "min" : 160000.0, "max" : 185000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Lower Manhattan, NY", "locations" : [ "Lower Manhattan, NY", "Santa Monica, CA" ], "timestamp" : "2026-06-15T07:24:22.095", "fingerprint" : "5a41fc4e76a418bd3ba3fbe235e4f3af3d7172b22f3e9d4f7bf00823cb3ebc5d", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/pivotal-health/3a7971c6-859f-4a20-b1a1-884581a02592/application", "externalId" : "3a7971c6-859f-4a20-b1a1-884581a02592", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "SQL, AI", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Client onboarding", "Solutions delivery", "Systems thinking", "Automation opportunities" ], "hardSkillsList" : [ "Data setup", "Configuration" ], "softSkillsList" : [ "Leadership", "Critical thinking" ], "hardSkills" : [ { "name" : "Data setup", "level" : "intermediate" }, { "name" : "Configuration", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Critical thinking" } ], "majorSkills" : "Client implementation, Process optimization, Stakeholder alignment", "majorSkillsList" : [ "Client implementation", "Process optimization", "Stakeholder alignment" ], "coreResponsibilities" : "Own client implementation process, Ensure smooth onboarding, Drive long-term client success, Serve as client-facing lead, Manage timelines, Manage expectations, Manage risks, Manage communication, Translate client requirements, Design scalable onboarding processes, Build implementation processes, Optimize implementation processes, Create playbooks, Create documentation, Identify automation opportunities, Drive automation opportunities, Partner cross-functionally, Align stakeholders, Resolve blockers, Improve client experience, Maintain visibility, Manage dependencies, Ensure client preparedness, Provide clear documentation, Provide training, Improve implementation efficiency, Improve implementation scalability, Improve time-to-go-live", "teamCollaboration" : "Cross-functional teams; Product and Engineering; Sales; CS; Operations", "projectManagementSkills" : [ "Project management", "Workflow tools" ], "domainKnowledge" : "Healthcare reimbursement; Independent Dispute Resolution; Health insurance claims", "domainList" : [ "healthcare-reimbursement", "independent-dispute-resolution", "health-insurance-claims" ], "domainSpecificKnowledge" : [ "Healthcare reimbursement", "Independent Dispute Resolution", "Health insurance claims" ], "toolProficiency" : [ "Asana", "HubSpot", "Metabase", "BigQuery", "Jira", "ChatGPT", "Claude" ], "communicationSkills" : "Client conversations", "documentationSkills" : "Documentation", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Successful launches; Long-term client success; Operational excellence; Successful outcomes", "qualificationsBasic" : "5+ years experience, Executive stakeholder experience, Client experience, Technical partner experience, Systems thinker, Highly organized, Project management tools experience, Data-driven and analytical", "qualificationsPreferred" : "HealthTech experience, Healthcare technology experience, IDR workflows familiarity, Reimbursement processes familiarity, Healthcare claims operations familiarity, Modern technology practices exposure, Process automation exposure, AI-enabled workflows exposure, Scalable operational systems exposure, Advanced SQL proficiency", "remoteFriendly" : true, "rawDescription" : "ABOUT PIVOTAL HEALTH Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care. While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools. Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows. We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams. Our full-service IDR solution is just the starting point. We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey. ABOUT THE ROLE As Pivotal’s first dedicated Implementation Lead, you’ll have the unique opportunity to build and shape a critical function from the ground up. You’ll own the client implementation experience end-to-end, partnering closely with customers, executive stakeholders, Product, and Engineering to design scalable onboarding processes that drive successful launches, long-term client success, and operational excellence as the company grows. This role is ideal for someone who thrives in fast-paced startup environments, enjoys operating with high autonomy and visibility, and wants the opportunity to truly shape how a business scales. We’re looking for someone who brings both strategic thinking and hands-on execution, can confidently navigate client conversations, push back thoughtfully when needed, and leverage systems, data, and automation to build smarter processes. As the company grows, this role offers significant ownership, direct influence on company strategy, and a clear path into leadership and people management. WHAT YOU’LL DO - Own the end-to-end client implementation process from Sales handoff through go-live, ensuring smooth onboarding and long-term client success - Serve as the primary client-facing lead during implementation, managing timelines, expectations, risks, and communication throughout the engagement - Translate client requirements into actionable implementation plans, including integrations, configurations, data setup, and launch readiness - Build and optimize scalable implementation processes, playbooks, and documentation that create consistency and reduce operational friction - Identify and drive automation opportunities across the implementation lifecycle using tools like Asana, HubSpot, Metabase, and BigQuery - Partner cross-functionally with Product, Engineering, Sales, CS, and Operations to align stakeholders, resolve blockers, and improve the client experience - Maintain visibility across all active implementations, proactively managing dependencies, risks, and timelines to ensure successful outcomes - Ensure clients are fully prepared to operate independently at launch, with clear documentation, training, and confidence in the platform - Continuously improve implementation efficiency, scalability, and time-to-go-live as the business and client base grow WHO YOU ARE - 5+ years of experience in technical implementation, onboarding, solutions delivery, or related client-facing roles within a technology environment - Comfortable working directly with executive stakeholders, clients, and technical/IT partners across complex implementations - A strong systems thinker who can connect processes, tools, and workflows to build scalable solutions - Highly organized with experience using project management and workflow tools such as Asana or Jira - Proactive about leveraging AI tools like ChatGPT or Claude to improve efficiency, workflows, and problem-solving - Data-driven and analytical, with the ability to use insights and metrics to guide decisions and improve processes - Able to balance strategic thinking with hands-on execution in fast-paced, evolving environments EXTRA CREDIT EXPERIENCE - Experience working in HealthTech or healthcare-related technology environments - Familiarity with IDR (Independent Dispute Resolution) workflows, reimbursement processes, or healthcare claims operations - Exposure to modern, progressive technology practices, including process automation, AI-enabled workflows, and scalable operational systems - Advanced SQL proficiency WHY YOU’LL LOVE WORKING HERE We’re a collaborative, low-ego team on a mission to make healthcare reimbursement fairer for providers. While we primarily hire around our core hubs–Los Angeles and New York–we remain open to exceptional talent outside those regions. Remote and hybrid flexibility varies by role and team, and is outlined in each job description. If you’re excited by solving complex problems and making a real-world impact, we’d love to hear from you. Benefits Include: - Competitive compensation, including equity - Full health, dental, and vision coverage - Retirement savings plan through 401(k) - Flexible time off - Opportunities for company-wide connection and events Ready to Make an Impact? We’re building something meaningful; and we want you on the team. Bring your ideas, curiosity, and drive, and let’s transform healthcare reimbursement together. EMPLOYMENT INFORMATION Work Authorization Candidates must be authorized to work in the United States without current or future employer sponsorship. Equal Employment Opportunity Pivotal Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status. Reasonable Accommodations Pivotal Health provides reasonable accommodations for qualified individuals with disabilities in accordance with applicable laws. If you need assistance during the application or interview process, please let us know. Background Checks Employment is contingent upon successful completion of applicable background checks, where permitted by law. At-Will Employment Employment with Pivotal Health is at-will and may be terminated by either party at any time, with or without cause or notice, in accordance with applicable law.", "summaryDescription" : "Implementation Lead at Pivotal Health. Skills: Client implementation, Process optimization, Stakeholder alignment. Own client implementation process. 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Denver, Colorado, United States; United States", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "NetSuite ERP", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Warehouse operations", "Data collection solutions" ], "softSkillsList" : [ "Leadership", "Critical thinking" ], "hardSkills" : [ { "name" : "Warehouse operations", "level" : "intermediate" }, { "name" : "Data collection solutions", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Critical thinking" } ], "majorSkills" : "Warehouse implementation, Data collection, ERP integration", "majorSkillsList" : [ "Warehouse implementation", "Data collection", "ERP integration" ], "coreResponsibilities" : "Design warehouse data collection solutions, Configure RF-SMART application, Test RF-SMART application, Support RF-SMART implementation, Lead implementation effort, Assist customer with application design, Assist customer with setup, Assist customer with testing, Assist customer with training, Advise customers on best practices, Communicate suggested enhancements", "teamCollaboration" : "Work with staff members; Work with executives; Work with development team", "projectManagementSkills" : [ "Implementation tasks" ], "domainKnowledge" : "General warehouse operations; Warehouse best practices; Business processes; Warehouse setup; Receiving; Picking; Inventory control; Light production; Shipping", "domainList" : [ "general-warehouse-operations", "warehouse-best-practices", "business-processes", "warehouse-setup", "receiving", "picking", "inventory-control", "light-production", "shipping" ], "domainSpecificKnowledge" : [ "General warehouse operations", "Warehouse best practices", "Business processes", "Warehouse setup", "Receiving", "Picking", "Inventory control", "Light production", "Shipping" ], "toolProficiency" : [ "RF-SMART" ], "communicationSkills" : "Executive visibility; Presentation skills", "problemSolvingSkills" : "Anticipate risks", "specialRequirements" : "Travel more than 30%", "qualificationsBasic" : "5+ years warehouse operational experience, Working knowledge of ERP supply chain software, Working knowledge of warehouse management software, Communication with executives, Communication with partners, Translate complex topics into operation impact", "qualificationsPreferred" : "Bachelor degree in supply chain related discipline, Experience with NetSuite", "workSiteFlexibility" : "Flexible", "rawDescription" : "WMS Implementation Consultant   US East, US West, or Distributed-US We exist to transform our customers and change lives. Who We're Looking For: The Warehouse implementation consultant will be responsible for the design, configuration, testing and supporting the full implementation of the RF-SMART data collection software application for the NetSuite ERP system. With a broad understanding of general warehouse operations, best practices and business processes, the consultant will lead the implementation effort directly for our customers. What You'll Do: Deliver detailed warehouse data collection solutions using RF-SMART for NetSuite ERP application Areas of concentration: receiving, inventory control, picking and light production Lead/perform all implementation tasks and assist customer with application design, setup, testing and training Advise customers on best practices in the areas of warehouse setup, receiving and shipping Be the main point of contact throughout the implementation Work effectively with staff members and executives at all levels within customer organizations Assume role of Trusted Advisor to customers and be comfortable as primary contact to provide product information and best practice solutions Communicate suggested enhancements to development team What You Bring: Bachelor degree in supply chain related discipline is preferred or equivalent experience; other business management disciplines considered 5+ years of warehouse operational experience with one or more companies or warehouse consulting for a software company Working knowledge of an ERP supply chain or warehouse management software solution Strong communication with executives and partners (executive level visibility) Ability to translate complex topics into operation impact Experience with NetSuite would be an advantage Ability to anticipate risks rather than react to them Ability to push forward when decisions stall Comfortable in a focused, high-ownership delivery model. Ability to quickly establish themselves as a trusted advisor Good written and verbal communication skills Excellent presentation skills Willingness to travel more than 30% (current expected amount for each consultant) Self-motivated with ability to work on multiple projects independently Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status). General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer. A Word From Our CEO - Watch Now", "summaryDescription" : "Implementation Consultant at RF-SMART. Skills: Warehouse implementation, Data collection, ERP integration. Design warehouse data collection solutions. 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authoritative voice on AI; Guide AI regulation", "qualificationsBasic" : "Ph.D. in I-O psychology, 10 years of experience building assessments, 5 years in applied setting, Demonstrated test construction, Experience writing items at scale, Experience with scale development, Experience with IRT modeling, Deep knowledge of EEOC regulations, Knowledge of Uniform Guidelines, Knowledge of SIOP principles, Experience conducting job analyses, Experience defending assessments, Statistical analysis experience using R, Statistical analysis experience using Python, Commitment to working on-site 3 days/week", "qualificationsPreferred" : "Experience with AI as tool, Experience with AI as context", "workSiteFlexibility" : "Hybrid", "rawDescription" : "Set the direction and shape the science behind who gets hired. At Gallup, our pre-hire assessment science is backed by decades of research, millions of data points and a body of work that has influenced how organizations select talent around the world. We are looking for a director to lead the next chapter of that science in close partnership with the researchers, technologists and client teams who carry it to market. The work of our Hiring Analytics practice spans the full range, from building proprietary instruments to curating and validating the best of what already exists. Leading this practice requires exceptional judgment to choose the right solution and strategic vision to modernize and advance assessment science in a rapidly evolving industry. This is a player-coach role in the truest sense: senior enough to set where the portfolio goes, yet close enough to the methods that the work still carries your fingerprints. You will guide the practice into adaptive testing, AI-augmented assessment and modern validation while developing a small, senior team that grows because you are in the work alongside them. What You’ll Do Lead the construction and validation of assessments from the ground up across cognitive, behavioral, situational and work-sample formats: item writing at scale; scale development; IRT calibration; and the criterion, content and construct validation that hold up to EEOC and Uniform Guidelines scrutiny. Partner directly with clients, scoping needs, shaping solutions, presenting psychometric findings and defending the science with equal fluency to legal teams, executives and non-technical stakeholders. Build structured interview systems at speed, developing behaviorally anchored, job-relevant guides that balance scientific rigor against commercial timelines — two demands that rarely agree — so clients have tools they can actually use. Draw discoveries out of our data, mining Gallup’s 17M+ pre-hire assessment dataset for novel validity evidence, performance predictors, subgroup patterns and insights that serve clients and advance the field, including the occasional inconvenient result. Advance the methodology in CAT, IRT, AI-assisted item generation, automated scoring, and candidate evaluation models; connect that science to CliftonStrengths® and the talent philosophy the firm is built on; and serve as the authoritative voice on AI in assessment and where its fast-moving regulation is heading. Develop your people through real reps on real problems. Set the scientific standard; coach researchers and psychometricians on method and craft; and guide the assessment science on major client engagements alongside strategy, analytics, technology and client-service colleagues. What Makes You Stand Out Validation rigor across the full arc: You have done confirmatory factor analysis for construct validity, criterion-related designs that predict rather than merely correlate, norming and standardization, and adverse impact analysis that you have taken through to remediation. A researcher’s instinct for discovery: You treat a dataset as territory to explore rather than merely validate, alongside fluency in AI as both tool and context, building with it and thinking ahead about what it means for the integrity and fairness of hiring decisions. Assessment science expertise: You have deep knowledge of EEOC regulations, the Uniform Guidelines and SIOP principles, and you have confidently defended assessment methodologies to legal stakeholders and regulatory audiences. The temperament of a player-coach: You are senior enough to set the standard, secure enough to stay in the craft, and willing to tell a room of executives something it would rather not hear. Your credibility comes from your science, not your title. What You Need — Requirements A Ph. D. in I-O psychology or a closely related field At least 10 years of experience building assessments for clients, on commercial timelines, that businesses paid for and used, with at least five years in an applied, non-academic setting Demonstrated test construction, not merely an acquaintance with it; you have experience writing items at scale with quality and bias review, scale development you have actually shipped, and IRT modeling Deep knowledge of EEOC regulations, the Uniform Guidelines on Employee Selection Procedures and SIOP principles, with experience conducting job analyses and defending assessments in legal/EEOC contexts Statistical analysis experience using R, Python or similar tools A commitment to working on-site at Gallup’s Washington, D.C., office at least three days per week Eligibility to work in the United States; this position is not eligible for employment visa sponsorship Why Lead Hiring Analytics at Gallup We exist for our clients, and they come to us to answer a simple question: Who should we trust with this work? The answer reshapes a person’s career and a company’s trajectory, and getting it right is our mission. The science is how we keep that promise, drawn from the same body of research that produced CliftonStrengths, employee engagement, and manager and leadership development — some of the most recognized workplace science in the world. Gallup’s hiring analytics are backed by a foundation few organizations can match: 60+ years studying how organizations find, select and develop top performers, and a conviction about human potential that has not wavered across any of it 17 million completed pre-hire assessments: a dataset built to fuel validation, benchmarking and the next generation of adaptive, AI-augmented hiring tools A deep, loyal client base and the appetite to invest in what the AI era now demands About Gallup At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Learn more about our work and life at Gallup. Gallup offers a robust benefits package that includes medical, dental, vision, life and other insurance options; a fully vested 401(k) retirement savings plan with company matching; an employee stock ownership program; mass transit reimbursement; family-building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing. We also offer an estimated annual salary range of $150,000-$200,000 for this role. Salaries are based on a variety of factors, including an individual’s education, experience and skills. Gallup is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. To review Gallup’s Privacy Statement, please click this link: https://www.gallup.com/privacy. This privacy policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage and delete your information. Your application and the information you provide will be processed and stored in the United States. #LI-Hybrid #LI-JM1", "summaryDescription" : "Director — Talent Assessment Science at Gallup. Skills: Talent Assessment Science, Psychometric validation, AI in assessment, Applied assessment. Lead assessment construction. Lead assessment validation", "postedDate" : "2026-06-13T20:44:46.343", "createdAt" : "2026-06-13T20:44:46.343", "lastUpdated" : "2026-06-15T07:06:41.971", "ingestTimestamp" : "2026-06-13T20:44:46.343", "mongoId" : "6a2c6ba374d8ee00a0913b6a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 150000, "salaryAnnualMax" : 200000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Assessment construction", "Assessment validation", "Item writing", "IRT", "Criterion validation", "Content validation", "Construct validation", "EEOC scrutiny", "Uniform Guidelines scrutiny", "Behaviorally anchored guides", "Data mining", "Adaptive testing", "AI-augmented assessment", "Modern validation", "Automated scoring", "Candidate evaluation", "CliftonStrengths", "Talent philosophy", "AI in assessment", "AI regulation", "Confirmatory factor analysis", "Criterion-related designs", "Norming", "Standardization", "Adverse impact analysis", "Statistical analysis", "Test construction", "Scale development", "IRT modeling", "Job analyses", "Legal defense", "Leadership", "Mentoring", "Critical thinking", "Talent Assessment Science", "Psychometric validation", "Applied assessment", "Talent management", "Organizational development", "Client scoping", "Solution shaping", "Psychometric findings", "Executive presentation", "Non-technical stakeholder communication", "Structured interview systems", "Scientific rigor", "Commercial timelines", "Validity evidence", "Performance predictors", "Subgroup patterns", "Methodology advancement", "Team development", "Research coaching", "Psychometrician coaching", "Assessment science guidance", "Client engagement", "Strategy collaboration", "Analytics collaboration", "Client-service collaboration", "Norming and standardization", "Remediation planning", "Researcher instinct", "Integrity and fairness", "Hiring decisions", "Regulatory audiences", "Player-coach temperament", "Setting standards", "Craft security", "Hiring Analytics", "Pre-hire assessment", "EEOC regulations", "Uniform Guidelines", "SIOP principles", "Assessment regulation", "Human potential", "Top performer selection", "R", "Python" ], "skillCount" : 78, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3097bef292fd229c0def05", "title" : "Strategic Implementation Manager", "company" : "AlertMedia", "industry" : "Technology", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the SaaS industry in Austin, United States, adjusted for seniority and company size." }, "location" : "Austin, Texas, United States", "locations" : [ "Austin", "Texas", "United States" ], "timestamp" : "2026-06-16T11:42:10.271", "fingerprint" : "dc3dc3674d14251aa7373350eb5dde0ce46d7e5a23973bf582d2346be1183d6d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/alertmedia/jobs/8593350002", "externalId" : "8593350002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "remoteFriendly" : true, "rawDescription" : "Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating the timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots We work better together Simplicity is our strength Our reputation is priceless Hard work pays off AlertMedia is looking for a customer-focused Strategic Implementation Manager who will take immediate ownership of our largest Enterprise customer relationships with a focus on providing the highest level of strategic partnership as they begin their journey. The Strategic Implementation Manager (IM) serves as a thought partner, product expert, and project manager. As a part of AlertMedia’s larger Customer Operations team, IMs believe that implementation sets the tone for our long-term partnership, leading to customer advocacy and future renewals. IMs are determined to guide customers through a successful deployment, accomplishing key milestones and maximizing product and feature enablement, before transitioning the customer to the dedicated Customer Success Manager (CSM).   As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!    Who you are:   You are an accomplished IM with proven success in strategically onboarding and implementing a project or software across a range of customer profiles. You naturally approach situations with a consultative, solution-driven mindset and embrace each customer relationship as a true partnership. You are comfortable navigating ambiguity, synthesizing complex information, and leveraging AI and emerging technologies to enhance strategic thinking, communication, and customer outcomes. You are a dedicated customer advocate who thrives in complex environments, enjoys working cross-functionally, and is energized by helping customers translate business objectives into meaningful outcomes. What you get to do every day:   Act as the primary owner of no more than 8 concurrent customer implementations, balancing time to value with customers’ intended timelines   Lead the customer kickoff meeting, translating pre-sales objectives into a structured implementation plan by aligning on business outcomes, success criteria, stakeholders, and mutually agreed-upon expectations Facilitate regular implementation working sessions with the customer, navigating change management and customer objections when warranted  Serve as a strategic advisor to customer stakeholders, helping translate business objectives into scalable AlertMedia programs, operational processes, and long-term success plans Strategize with the larger Customer Operations team to provide customers with industry-specific best practices, proven AlertMedia solutions, and emerging capabilities that support operational maturity and long-term program success Clearly communicate action items across internal and external teams and provide regular project updates to the customer  Sensitively manage and interpret data, consulting on data imports and automations  Respond to customer inquiries in a thoughtful and timely manner, displaying ownership in all interactions  Diligently manage implementation milestones and overall project status internally in Gainsight and monday.com Ensure visibility for the dedicated CSM throughout implementation, leading to a seamless IM-to-CSM transition once the customer is deployed  Actively participate in a cross-functional feedback loop with Leadership and Product Management teams to continuously improve, scale, and modernize the Strategic implementation experience, including the thoughtful adoption of AI, automation, and emerging product capabilities Contribute to AlertMedia’s culture, values, and vision for the future What you bring to the role:   4+ years’ experience in a strategic customer-facing role as Implementation Manager/Customer Success Manager/Account Manager 2+ years’ experience in Enterprise implementation and project management in a SaaS environment  Desire to work with demanding, decentralized, multi-national customers  Comfortable engaging with stakeholders ranging from project managers and system administrators to executive sponsors and business leaders Demonstrated ability to thoughtfully leverage AI and emerging technologies to synthesize information, improve decision-making, enhance communication, and drive customer outcomes while maintaining strong judgment and customer empathy Experience using Excel is required Experience using Salesforce, Gainsight, monday.com is preferred Excellent project management skills with proven ability to prioritize competing tasks  Self-motivated and action-oriented, yet willing to work within a team environment   Enthusiasm in collaborating with all members of our team (Customer Success, Customer Support, Technical Solutions, Sales, Marketing, Product Management, Engineering), including Executive-level visibility  Location: Preference for candidates located in Austin, Texas to work a hybrid schedule (2 days/week) in our downtown headquarters with flexibility to travel for occasional customer onsites Sponsorship: AlertMedia does not sponsor candidates. Candidate must not require sponsorship now or in the future. Why you’ll love working at AlertMedia: At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other. Competitive base salary + Company-wide bonus program  Generous and flexible time off and parental leave policies  Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!  401K with generous company match  Amazing rewards and incentives – we love celebrating each other!  Commitment to community service with opportunities to give back   A Best Places to Work company 10 years in a row and numerous other awards  Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails  Ongoing career development opportunities through our Learning & Development team  You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture About AlertMedia:  AlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.  We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.    This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com    By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/  ", "summaryDescription" : "Strategic Implementation Manager at AlertMedia", "postedDate" : "2026-06-16T03:16:46.010", "createdAt" : "2026-06-16T03:16:46.010", "lastUpdated" : "2026-06-16T11:42:10.271", "ingestTimestamp" : "2026-06-16T03:16:46.010", "mongoId" : "6a3097bef292fd229c0def05", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30a223f292fd229c11966d", "title" : "Senior Implementation Consultant", "company" : "Attentive", "salary" : { "min" : 70000.0, "max" : 105000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Implementation Consultant in the UK SaaS industry, adjusted for seniority and company size." }, "location" : "United Kingdom", "locations" : [ "United Kingdom" ], "timestamp" : "2026-06-16T13:52:52.588", "fingerprint" : "157f2df95123f7d5c62b7d321937fb116b8fe88484ea14093cd3b7d6be9a181e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/attentive/jobs/4286733009", "externalId" : "4286733009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : false, "rawDescription" : "Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index! About the Role Attentive is looking for an experienced Implementation Consultant to lead the onboarding of our largest Enterprise customers across the UK and EMEA. This role sits on our Implementation team, at the critical juncture between our Sales and Customer Success teams. They are responsible for delivering a best-in-class onboarding experience across SMS, Email, and additional platform features as our customers expand their use of Attentive. You will own complex, multi work stream implementations from contract close through launch, while also playing a key role in evolving our implementation processes, tooling, and cross-functional operating model. This is a highly visible role that partners closely with Sales, Solutions Architecture, Product, Engineering, and Customer Success to ensure customers see value quickly and at scale. This role reports to the Manager, UK Implementation and will act as a senior presence on the team, setting the bar for execution, communication, and continuous improvement. What You’ll Accomplish Enterprise Customer Onboarding & Delivery: Lead end-to-end onboarding for Enterprise customers launching SMS, Email (Triggered + Campaign), and other Attentive platform features Own complex email migrations and greenfield launches, including multi-brand, multi-region, and custom data integrations Develop tailored launch strategies by deeply understanding customer goals, technical environments, and timelines Serve as the primary project owner, coordinating multiple stakeholders and workstreams to deliver on-time, high-quality launches Cross-Functional Leadership: Partner closely with Account Executives, Sales Engineers, Solutions Architects, Deliverability, Product, and Engineering to drive successful implementations Act as a trusted technical and strategic advisor to customers during onboarding Translate customer feedback and implementation insights into actionable recommendations for Product and Enablement teams Process Improvement & Scale: Identify gaps, inefficiencies, and opportunities to improve the Enterprise onboarding experience Help define and refine implementation standards, templates, and best practices for the UK region Contribute to automation and tooling initiatives that improve transparency, predictability, and time-to-value Support the evolution of Attentive’s SMS + Email implementation model as adoption and complexity continue to grow Team Leadership & Enablement: Act as a senior mentor to other Implementation Consultants and Associates Share best practices and contribute to internal documentation, training, and enablement Support regional coverage and continuity as the UK Implementation team scales Your Expertise 5+ years of experience in a technical, customer-facing role (Implementation, Solutions Architecture, Sales Engineering, Technical Account Management, etc.) Strong experience with ESP platforms, email migrations, and complex martech stacks (CDPs, e-commerce platforms, data pipelines) Proven project management skills with the ability to juggle multiple Enterprise implementations simultaneously Comfortable navigating ambiguity and building structure where none exists Technically curious, highly organized, and detail-oriented Confident communicator who can lead conversations with both technical teams and senior customer stakeholders Passion for improving systems, processes, and customer outcomes not just “getting the launch done” Why You'll Love This Role You’ll work on some of Attentive’s most complex and high-impact Enterprise launches You’ll help shape how Enterprise onboarding is delivered in the UK—not just execute it You’ll operate with autonomy, trust, and visibility across the organization You’ll be part of a team that’s actively evolving how SMS and Email are launched together at scale #LI-JH1 By applying for this position, your data will be processed as per Attentive's Privacy Policy. Attentive Company Values Default to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other’s champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive’s success Learn more about AWAKE, Attentive’s collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.", "summaryDescription" : "Senior Implementation Consultant at Attentive", "postedDate" : "2026-06-16T03:16:42.635", "createdAt" : "2026-06-16T03:16:42.635", "lastUpdated" : "2026-06-16T13:52:52.588", "ingestTimestamp" : "2026-06-16T03:16:42.635", "mongoId" : "6a30a223f292fd229c11966d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3051b9f292fd229cf059d0", "title" : "Implementation Project Manager", "company" : "Bottomline", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Implementation Project Manager in Portsmouth, United States, adjusted for the FinTech industry and company size." }, "location" : "Portsmouth, NH", "locations" : [ "Portsmouth", "NH" ], "timestamp" : "2026-06-16T08:51:55.484", "fingerprint" : "4400016389a154fd815568f3addefea3427b4cfcdb2effed912103c3a28959a9", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bottomlinetechnologies/jobs/8575806002", "externalId" : "8575806002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Portsmouth", "state" : "New Hampshire", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "43.0751306,-70.7601826" } ], "locationText" : "Portsmouth, New Hampshire, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 2, "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role We’re looking for an Implementation Project Manager to grow with us in our Portsmouth, NH office Hybrid (2 days a month in-office). Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers Will Not be provided for this position. The Implementation Project Manager is responsible for managing customer implementations of Bottomline’s Paymode solution. This motivated and multi-talented individual works closely with our customers, vendors, and banks or financial institutions, as well as our internal Sales, Enrollment, Development, QA, and Hosted Services groups to ensure a smooth, efficient, and successful client experience. How you'll contribute: Educate, lead, and manage Paymode implementation projects to scheduled completion. Develops solid relationships with customers during implementation projects and transitions to other teams when appropriate. Plans and achieves project schedules, activities, tests, etc., while keeping customers apprised and projects on schedule. Ensures execution of project activities by coordinating work assignments with customers apprised and projects on schedule. Establishes and balances priorities and activities between many simultaneously progressing projects. Troubleshoots and tracks project issues, communicating with customers and escalating if required; manages issues to a timely resolution. Ensures established success criteria have been met within timeline and budget. Documents project deliverables and hands off to Customer Support for any potential or ongoing support needs. Gathers and communicates customer requirements with internal teams as well as external vendors, banks, and financial institutions. If you have the attributes, skills, and experience listed below, we want to hear from you! 1-2+ years of Project Management or similar experience Experience in banking application implementations and knowledge of ACH/WIRE/ Foreign drafts/SWIFT and other payment methods is a nice-to-have. Must be skilled in client-facing communication, have strong customer presentation skills, and possess excellent written communication skills. This is essential. Must have excellent analytical and problem-solving skills, combined with the ability to provide quick resolution to problems. Must be customer service orientated and believe in teamwork, collaboration, adaptability, and initiative, but be able to work independently as well. Technical proficiency in MS Excel is required, and MS SharePoint and MS Project experience is preferred. Experience with ERP integration is a nice-to-have or related payments platform. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.", "summaryDescription" : "Implementation Project Manager at Bottomline", "postedDate" : "2026-06-15T23:22:04.521", "createdAt" : "2026-06-15T23:22:04.521", "lastUpdated" : "2026-06-16T08:51:55.484", "ingestTimestamp" : "2026-06-15T23:22:04.521", "mongoId" : "6a3051b9f292fd229cf059d0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a50f292fd229cf4f1dd", "title" : "Acumatica Implementation Consultant", "industry" : "Implementation", "salary" : { "min" : 85000.0, "max" : 115000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Acumatica Implementation Consultant in Australia, adjusted for mid-level experience and remote work." }, "location" : "Australia", "locations" : [ "Australia" ], "timestamp" : "2026-06-16T15:12:09.210", "fingerprint" : "9ea82f4e02b42b9c1e8db18a4cbf2d6fad17b10482c50186528d1864c1791a08", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/pine-services/5ee6c81d-c54d-40e6-ac33-e8eac695a897/apply", "externalId" : "5ee6c81d-c54d-40e6-ac33-e8eac695a897", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Australia", "continent" : "oc", "workMode" : "remote" } ], "locationText" : "Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Acumatica, SQL Server, SQL", "professionalSkills" : [ "Business process documentation", "Solution design", "System configuration", "System customisation", "End-user training", "Data conversion", "Database customisation", "Consulting services" ], "hardSkillsList" : [ "Accounting principles", "Business processes", "Relational database theory", "Report writing", "SQL queries", "Stored procedures", "Data visualisation" ], "hardSkills" : [ { "name" : "Accounting principles", "level" : "intermediate" }, { "name" : "Business processes", "level" : "intermediate" }, { "name" : "Relational database theory", "level" : "intermediate" }, { "name" : "Report writing", "level" : "intermediate" }, { "name" : "SQL queries", "level" : "intermediate" }, { "name" : "Stored procedures", "level" : "intermediate" }, { "name" : "Data visualisation", "level" : "intermediate" } ], "majorSkills" : "ERP implementation, Acumatica configuration, Business process analysis", "majorSkillsList" : [ "ERP implementation", "Acumatica configuration", "Business process analysis" ], "coreResponsibilities" : "Manage ERP implementations, Document business processes, Document client requirements, Configure Acumatica, Customise Acumatica, Deliver end-user training, Develop forms, Develop reports, Develop customisations, Collaborate with development team, Provide consulting services", "teamCollaboration" : "Development team", "projectManagementSkills" : [ "ERP implementation" ], "domainKnowledge" : "Accounting principles; Business processes; ERP systems", "domainList" : [ "accounting-principles", "business-processes", "erp-systems" ], "domainSpecificKnowledge" : [ "Accounting principles", "Business processes", "ERP systems" ], "toolProficiency" : [ "Crystal Reports", "Power BI", "MS Reports", "SQL Server" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Business process mapping", "outcomesObjectives" : "Smooth system adoption", "qualificationsBasic" : "2 years' experience implementing MYOB Acumatica ERP, Accounting or Business IT qualifications, Demonstrated knowledge of accounting principles, Demonstrated knowledge of business processes, Experience in business consulting, Experience in professional services, Relational database theory fundamentals, Report writing using Crystal Reports, Report writing using Power BI, Report writing using MS Reports", "qualificationsPreferred" : "Broader ERP implementation experience, Experience with SQL Server, Advanced SQL queries, Stored procedures, Advanced report writing skills, Advanced data visualisation skills, Business Process Mapping documentation", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## What You'll Do Manage ERP implementations end-to-end, from scoping through to go-live. Document business processes and client requirements to inform solution design. Configure and customise Acumatica to meet client-specific business needs. Deliver end-user training to ensure smooth system adoption. Develop forms, reports, and customisations tailored to client requirements. Collaborate with the development team on data conversions and technical database customisations. Provide ongoing consulting services to existing clients post-implementation. ## What They're Looking For Required Minimum 2 years' experience implementing MYOB Acumatica ERP. Accounting or Business IT qualifications, or demonstrated knowledge of accounting principles and business processes. Experience in a business consulting or professional services environment. Excellent verbal and written communication skills. Demonstrated experience with relational database theory and fundamentals. Demonstrated experience in report writing using Crystal Reports, Power BI, MS Reports, or equivalent tools. Nice to Have Broader ERP implementation experience across other platforms. Experience with SQL Server, including advanced SQL queries, triggers, and stored procedures. Advanced report writing and data visualisation skills. Demonstrated experience producing Business Process Mapping documentation.", "summaryDescription" : "Acumatica Implementation Consultant. Skills: ERP implementation, Acumatica configuration, Business process analysis. Manage ERP implementations. Document business processes", "postedDate" : "2026-06-15T14:38:00.694", "createdAt" : "2026-06-15T14:38:00.694", "lastUpdated" : "2026-06-16T15:12:09.210", "ingestTimestamp" : "2026-06-16T03:21:34.458", "mongoId" : "6a305a50f292fd229cf4f1dd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Accounting principles", "Business processes", "Relational database theory", "Report writing", "SQL queries", "Stored procedures", "Data visualisation", "ERP implementation", "Acumatica configuration", "Business process analysis", "Business process documentation", "Solution design", "System configuration", "System customisation", "End-user training", "Data conversion", "Database customisation", "Consulting services", "ERP systems", "Crystal Reports", "Power BI", "MS Reports", "SQL Server" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a3056f4f292fd229cf315d5", "title" : "IT Network Implementation Specialist", "company" : "Access Systems", "industry" : "Technology", "salary" : { "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cedar Rapids, Iowa, United States", "locations" : [ "Cedar Rapids", "Iowa", "United States" ], "timestamp" : "2026-06-16T06:59:32.300", "fingerprint" : "8898e30017128562abc77eb0bf9677ac4d41c449bd6a47e79fb670a3bcd2b66d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/accesssystemsserviceops/jobs/5164634007", "externalId" : "5164634007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cedar Rapids", "state" : "Iowa", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.9758872,-91.6704053" } ], "locationText" : "Cedar Rapids, Iowa, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Associate's", "experienceMinYears" : 1, "experienceMaxYears" : 2, "technicalSkills" : "MS Office, Windows Server, Network devices", "professionalSkills" : [ "Customer service", "Project design" ], "hardSkillsList" : [ "System implementation", "Network configuration", "Software solutions" ], "softSkillsList" : [ "Communication skills" ], "hardSkills" : [ { "name" : "System implementation", "level" : "intermediate" }, { "name" : "Network configuration", "level" : "intermediate" }, { "name" : "Software solutions", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Communication skills" } ], "majorSkills" : "Network implementation, System support, Client projects", "majorSkillsList" : [ "Network implementation", "System support", "Client projects" ], "coreResponsibilities" : "Install servers, Configure servers, Implement servers, Install workstations, Configure workstations, Implement workstations, Install network devices, Configure network devices, Implement network devices, Install software applications, Configure software applications, Implement software applications, Assist with project design, Manage installations, Troubleshoot client environments, Support client environments, Escalate advanced issues, Collaborate with team members, Create documentation, Maintain documentation", "teamCollaboration" : "Fellow team members", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "IT systems; Networks; Software solutions; Server environments; Network environments", "domainList" : [ "it-systems", "networks", "software-solutions", "server-environments", "network-environments" ], "domainSpecificKnowledge" : [ "IT systems", "Networks", "Software solutions", "Server environments", "Network environments" ], "communicationSkills" : "Customer relationships", "documentationSkills" : "System documentation; Network documentation", "continuousLearning" : "Custom-tailored training; Continuous training; Career advancement", "problemSolvingSkills" : "Troubleshooting complex environments", "specialRequirements" : "Company car, Laptop, Tools, Phone allowance, Travel onsite", "qualificationsBasic" : "Associate degree, 1-2 years of related experience, Valid drivers license, Clean driving record", "qualificationsPreferred" : "Equivalent combination of education and experience", "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Type: Full-Time Job Location: Cedar Rapids Territory Hours: Monday–Friday, 8am–5pm Access Systems is hiring an IT Network Implementation Specialist to join our team. In this role, you’ll work directly with business clients to implement and support IT systems, networks, and software solutions. You’ll be hands-on with a wide variety of client-facing projects—earn up to $65k/year based on experience. What You'll Be Doing: Install, configure, and implement servers, workstations, network devices, and software applications. Assist with project design and manage installations. Troubleshoot and support client environments both onsite and remotely, escalating advanced issues when needed. Collaborate with fellow team members to ensure smooth and efficient completion of client work. Create and maintain documentation for systems and network configurations. What We're Looking For in an IT Network Implementation Specialist: Associate degree and 1-2 years of related experience or equivalent combination. Experience with standard software and hardware, including MS Office, Windows Server Operating systems, and common network devices. Strong dedication to customer service and excellent communication skills to build and maintain relationships with customers while being proactive. Familiarity with support and troubleshooting complex server/network environments. Valid drivers license with a clean driving record. Join Our Team and Enjoy: Company car, laptop, tools, and a phone allowance. Hands-on custom-tailored training with the opportunity to shadow our current technicians. Full benefits package, including Medical, Dental, and Vision Insurance. Matching 401(k) Retirement Savings Plan. Continuous Training Opportunities and Career Advancement. Company Events, Team Events, Holiday Banquets, and Incentive Trips. At Access, we prioritize what matters most to your career: stability, a fast-paced environment, constant learning, and a driven team focused on success. As a consistent Top Workplace with an employee-centric culture, we genuinely care about our people and provide transparent leadership with a growth-oriented vision. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company. Our culture fosters a perfect blend of ambition and playfulness, empowering our team members to achieve personal and professional growth while enjoying the journey. With competitive salaries, comprehensive benefits, a matching 401K retirement savings plan, continuous training opportunities, and clear paths for career advancement, Access Systems is the right fit for your career aspirations.", "summaryDescription" : "IT Network Implementation Specialist at Access Systems. Skills: Network implementation, System support, Client projects. Install servers. Configure servers", "postedDate" : "2026-06-15T23:18:57.254", "createdAt" : "2026-06-15T23:18:57.254", "lastUpdated" : "2026-06-16T06:59:32.300", "ingestTimestamp" : "2026-06-15T23:18:57.254", "mongoId" : "6a3056f4f292fd229cf315d5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 65000, "hasSalary" : false, "allSkills" : [ "System implementation", "Network configuration", "Software solutions", "Communication skills", "Network implementation", "System support", "Client projects", "Customer service", "Project design", "Project management", "IT systems", "Networks", "Server environments", "Network environments" ], "skillCount" : 14, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306ef3f292fd229cfe348f", "title" : "Implementation Enablement Specialist", "company" : "HHAeXchange", "industry" : "Customer Experience", "salary" : { "min" : 90000.0, "max" : 100000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Greater Minneapolis-St. Paul Area", "locations" : [ "Greater Minneapolis-St. Paul Area" ], "timestamp" : "2026-06-16T14:20:49.168", "fingerprint" : "bc808ee44d1238e0e373dfcf5a681623dbf01688857b734dd4ccc3d604358513", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/hhaexchange/4f785dcb-8c30-4ed2-b928-f996f3b1d29a/apply", "externalId" : "4f785dcb-8c30-4ed2-b928-f996f3b1d29a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bloomington", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "44.8322405,-93.3204872" } ], "locationText" : "Bloomington, Minnesota, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. We are seeking an Implementation Enablement Specialist to support workforce readiness for our Implementation organization by designing, building, and delivering impactful enablement programs aligned to customer onboarding excellence and business priorities. This role will help equip our Implementation team with the knowledge, skills, tools, and operational resources needed to confidently onboard customers, guide implementation milestones, accelerate time-to-value, and drive successful go-live outcomes. The ideal candidate will partner closely with Implementation Leadership, Product, Operations, Customer Experience, and Learning & Development to operationalize scalable enablement initiatives that improve onboarding consistency, employee readiness, and customer outcomes. This is a highly cross-functional role focused on bridging product knowledge, implementation methodology, customer onboarding workflows, and operational execution to enhance team effectiveness and elevate the implementation experience. This is a hybrid position, with an expectation to report to the Bloomington, MN office 3 days/week (typically Tues/Wed/Thurs). To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. ## Essential Job Duties Implementation Onboarding and Ramp Enablement Partner with Implementation leadership to identify onboarding gaps, workflow challenges, and enablement priorities. Design structured onboarding and ramp programs for new Implementation hires to accelerate readiness and confidence. Build role-based learning pathways that support implementation milestones, onboarding execution, and customer engagement expectations. Develop implementation certifications, milestone readiness checkpoints, and structured reinforcement programs. Product & Operational Readiness Enablement Partner with Product and Operations teams to translate new features, process updates, and workflow changes into actionable implementation enablement. Create practical enablement assets including: Implementation playbooks Workflow guides Milestone talk tracks Customer conversation frameworks Escalation handling resources. Job aids and quick-reference tools Ensure implementation teams are prepared to operationalize product and process changes effectively. Customer Onboarding Excellence Enablement Support enablement for consistent execution of the customer onboarding journey. Build learning programs that strengthen: Onboarding workflow execution Milestone management Communication best practices Risk identification and mitigation. Customer expectation setting Successful go-live readiness Reinforce best practices that improve implementation quality and customer experience. Learning Experience Design & Delivery Design and develop engaging learning experiences, including: Instructor-led workshops. eLearning modules. Scenario-based training and role-play exercises. Facilitate live and virtual training sessions focused on real-world application. Deliver reinforcement programs to support knowledge retention and behavior change. Content Alignment Support the development and maintenance of a centralized internal resource hub. Ensure enablement content is accurate, accessible, and aligned with current product and process updates. Partner with cross-functional teams to continuously improve content quality and usability. Program Measurement & Continuous Improvement Support reporting and analysis of enablement effectiveness using metrics such as: Time-to-productivity Time-to-go-live Escalation reduction Milestone completion effectiveness Leader feedback Learner confidence/readiness Gain insights from stakeholders and frontline teams to continuously improve enablement programs. Support alignment of enablement efforts to business goals, including customer adoption and satisfaction. Learning Technology & Program Operations Leverage LMS and learning tools to manage enablement programs, assign learning paths, and track completion. Maintain and organize enablement content to ensure ease of access and usability. ## Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader. ## Travel Requirements Travel 10-25%, including overnight travel ## Required Education, Experience, Certifications and Skills Bachelor’s degree in business administration, Education, or a related field. 3–5 years of experience in enablement, training, learning and development, or internal education programs within SaaS or technology organizations. Experience supporting implementation, onboarding, professional services, or customer-facing operational teams. Proven ability to design and deliver impactful enablement programs that support performance improvements. Strong instructional design and facilitation skills. Ability to translate complex operational workflows into scalable learning experiences. Experience working cross-functionally with Product, Customer Experience, and Operations teams. Familiarity with LMS platforms and learning technologies. Strong written and verbal communication skills with the ability to facilitate training sessions and present information clearly. Highly organized with strong attention to detail and the ability to manage multiple projects in fast-paced environments. Demonstrates a high level of integrity, accountability, and collaboration. We encourage individuals who are passionate about this role to apply, even if they do not meet all listed requirements. ## Additional Information The base salary range for this US-based, full-time, and exempt position is $90,000 - $100,000, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. ", "summaryDescription" : "Implementation Enablement Specialist at HHAeXchange", "postedDate" : "2026-06-15T17:35:48.807", "createdAt" : "2026-06-15T17:35:48.807", "lastUpdated" : "2026-06-16T14:20:49.168", "ingestTimestamp" : "2026-06-16T03:26:44.990", "mongoId" : "6a306ef3f292fd229cfe348f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 90000, "salaryAnnualMax" : 100000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "693072a770f0b99d58ffb797", "title" : "Implementation Manager", "company" : "Amazon Dev Center India", "industry" : "Project/Program/Product Management--Technical, Program Management, Cloud Computing", "salary" : { "min" : 2500000.0, "max" : 4000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Implementation Manager in Hyderabad, India, adjusted for Amazon's size and the technology industry." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-14T22:38:43.067", "fingerprint" : "9b1f7a77afe5d2e9c9bd3cbe044519cfb7497c81f2f076296bf36c234e5bfea7", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3134681/apply", "externalId" : "8ba6189c-822f-494d-9eb6-31ec35a69995", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceLevel" : "Manager", "coreResponsibilities" : "Manage customer-facing projects, Gather requirements, Lead cross-functional teams, Manage timelines for internal teams, Manage timelines for external teams, Communicate status to leadership, Communicate risks to leadership, Communicate change control to leadership, Support store launches", "teamCollaboration" : "Cross-functional teams; Business teams; Retail store operations teams; Senior leaders", "projectManagementSkills" : [ "Project management", "Program management" ], "domainKnowledge" : "Just Walk Out technology; Physical retail space; Built environment; Retail store deployments", "domainList" : [ "just-walk-out-technology", "physical-retail-space", "built-environment", "retail-store-deployments" ], "domainSpecificKnowledge" : [ "Just Walk Out technology", "Physical retail space", "Built environment", "Retail store deployments" ], "communicationSkills" : "Executive presentation; Verbal communication; Written communication", "problemSolvingSkills" : "Problem solver", "specialRequirements" : "10% travel, Shift timing 9pm IST to 6am IST", "qualificationsBasic" : "5+ years working cross functionally, 5+ years program management, 5+ years delivering cross functional projects, Experience defining program requirements, Experience using data and metrics to determine improvements", "qualificationsPreferred" : "2+ years driving process improvements, Master's degree or MBA", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. We are optimizing the shopping experience for Amazon’s Customers in the Physical retail space. This role will be a key member of the program team located in Hyderabad supporting Just Walk Out (JWO) tech and business teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced, high-energy and ever-changing environment. The drive and capability to shape the business group strategy is a must. A successful candidate will: • Have the ability to work independently in a broad array of environments. • Manage cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new sites at scale. • Build strong partnerships with operations leaders to understand improvement opportunities. • Have the ability to work in fast-paced environment. • Confidence operating in a highly ambiguous and iterative business space. • High attention to detail including proven ability to manage multiple, competing priorities simultaneously. • Willingness to challenge and influence senior leaders. • Able to work in a diverse team Key job responsibilities This role is the primary customer-facing project manager for third-party Just Walk Out-enabled stores. It requires working with business teams across Amazon to gather requirements and high level process/system solutions; leading cross-functional business and retail store operations teams and managing the timelines for internal and external teams to support store launches. This position involves regular communication with leadership teams on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential. This role requires up to 10% travel, supporting internal business gatherings along with customer-facing meetings and site visits. The shift timing of this role will be 9pm IST to 6am IST. The ideal candidate is customer focused, a natural problem solver and a great communicator, both in verbal and written form. You have a consistent track record of successful project delivery under tight deadlines while making high-judgement, data-driven trade-offs and prioritization decisions in an ambiguous environment. You have experience working in the built environment and/or with retail store deployments. This role requires a high level of ownership over the store launch process. You are capable of taking accountability, but also know how to see around the corners and ask for help in resolving issues and problems as necessary. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of program or project management experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications: - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Implementation Manager at Amazon Dev Center India. Manage customer-facing projects. Gather requirements", "postedDate" : "2026-06-12T23:22:11.172", "createdAt" : "2026-06-12T23:22:11.172", "lastUpdated" : "2026-06-14T22:38:43.067", "ingestTimestamp" : "2026-06-12T23:22:11.172", "mongoId" : "693072a770f0b99d58ffb797", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3134681/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Project management", "Program management", "Just Walk Out technology", "Physical retail space", "Built environment", "Retail store deployments" ], "skillCount" : 6, "jobCategory" : "project-management", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2cc25074d8ee00a0a05f1f", "title" : "Change and Implementation Lead", "company" : "Montu", "industry" : "Montu", "salary" : { "min" : 65000.0, "max" : 75000.0, "currency" : "GBP", "frequency" : "Yearly" }, "location" : "Hybrid Winnersh ", "locations" : [ "Hybrid Winnersh ", "Winnersh" ], "timestamp" : "2026-06-16T02:01:22.064", "fingerprint" : "63b4d2ee7a476b10236cea5a8edeb8bd20404ee1b11d968f48e48e36a16b1377", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/montu-uk/02cce24d-faf8-4279-91dc-4cf125a240c9/application", "externalId" : "02cce24d-faf8-4279-91dc-4cf125a240c9", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Winnersh", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.4308820,-0.8778641" } ], "locationText" : "Winnersh, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Lead", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Root cause analysis", "Change communication" ], "hardSkillsList" : [ "Agile delivery models", "Hybrid delivery models" ], "hardSkills" : [ { "name" : "Agile delivery models", "level" : "intermediate" }, { "name" : "Hybrid delivery models", "level" : "intermediate" } ], "majorSkills" : "Implementation, Change management, Process optimization, Delivery management", "majorSkillsList" : [ "Implementation", "Change management", "Process optimization", "Delivery management" ], "coreResponsibilities" : "Find and fix broken processes, Diagnose root causes, Make decisions on priorities, Deliver initiatives end-to-end, Create clear plans, Track progress, Manage risks, Unblock issues, Build stakeholder relationships, Align stakeholders, Inform stakeholders, Make case for change, Win over sceptics, Communicate through change, Simplify processes, Build delivery muscle, Champion delivery best practices, Optimise processes, Apply Lean Six Sigma, Apply continuous improvement principles", "teamCollaboration" : "Coordinate across teams; Work with diverse stakeholders", "projectManagementSkills" : [ "Agile", "Lean Six Sigma" ], "domainKnowledge" : "Healthtech ecosystem; Clinical initiatives; Pharmacy initiatives; Digital initiatives; Logistics initiatives; Regulatory initiatives; Commercial initiatives", "domainList" : [ "healthtech-ecosystem", "clinical-initiatives", "pharmacy-initiatives", "digital-initiatives", "logistics-initiatives", "regulatory-initiatives", "commercial-initiatives" ], "domainSpecificKnowledge" : [ "Healthtech ecosystem", "Clinical initiatives", "Pharmacy initiatives", "Digital initiatives", "Logistics initiatives", "Regulatory initiatives", "Commercial initiatives" ], "toolProficiency" : [ "Jira", "Notion", "Confluence", "Spreadsheets" ], "communicationSkills" : "Make the case for change", "continuousLearning" : "Opportunities for growth and development", "problemSolvingSkills" : "Solve problems in real-time; Diagnose root causes; Bring clarity to chaos", "outcomesObjectives" : "Scale at pace; Leave processes faster and simpler", "qualificationsBasic" : "3-5 years experience as Implementation & Change Lead, Experience in fast-paced, high-growth environment", "qualificationsPreferred" : "Healthtech experience a plus, Medtech experience a plus, SaaS experience a plus, Regulated industries experience a plus, Agile certifications, PMP certifications, PRINCE2 certifications, Lean Six Sigma certifications", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "IMPLEMENTATION & CHANGE LEAD We’re looking for an ambitious and action-oriented Implementation & Change Lead to help accelerate Montu’s mission to transform healthcare through cannabis therapies. In this role, you’ll be an agent for change; managing and driving the delivery of projects that sit at the heart of scaling our healthtech ecosystem spanning clinical, pharmacy, digital, logistics, regulatory, and commercial initiatives. This isn't a traditional project management role. We don't run a rigid methodology, and we're not looking for someone to impose one. We want someone who brings just enough structure to keep the important things on track, and who's as comfortable rolling up their sleeves as drawing up a plan. This is a hands-on role in a fast-paced scale-up. You’ll coordinate across teams, solve problems in real-time, and keep projects moving forward. At the same time, you’ll have the opportunity to shape how we deliver, building structure and momentum that helps Montu scale at pace. What You'll Do Find the work, not just manage it - Move through the organisation spotting what's broken, stuck, or about to become a problem and take ownership of fixing it, rather than waiting for it to land as a neatly-defined project. - Diagnose root causes, not just symptoms, and bring clarity to ambiguous or chaotic situations. - Make calls on what's worth doing, what can wait, and what to quietly kill. Deliver, end to end - Take initiatives from messy idea to landed outcome; on time, on budget, to scope - working across Clinical, Pharmacy, Tech, Logistics, Legal and Commercial teams. - Bring just enough structure to keep delivery on track: A clear plan, named owners, critical-path, deadlines and visible progress, without drowning teams in process. - Introduce project management methodology, like Agile, where it helps maintain pace. Where it would slow things down, leave it out. - Track progress, manage risks, and unblock issues quickly to keep things moving. Connect across the business - Build strong relationships with stakeholders, keeping them aligned and informed without burying everyone in meetings. - Bring people along on the journey: Make the case for change in plain language, win over sceptics rather than steamroll them and communicate clearly through the messy middle so new ways of working stick. Make us better as we grow - Leave the processes you touch faster and simpler than you found them. - Build the delivery muscle of the wider team — and, over time, potentially a small team of your own. - Champion delivery best practices (like Agile and Lean Six Sigma), helping the team work smarter as we grow. - Optimise processes by applying Lean Six Sigma and continuous improvement principles to make our operations faster, smarter, and ready to scale. - Get your hands dirty and bring a pragmatic, hands-on approach to getting things done in a fast-paced, sometimes scrappy scale-up environment. What You’ll Bring We're looking for an Implementation & Change Lead who runs towards those problems: someone who can walk into a messy, half-formed situation, work out what actually needs to happen and make it happen, often before anyone's asked. - A genuine bias for action and a high degree of autonomy; you find the work, set your own direction, and don't wait to be told what to fix. - A doer as much as a planner: You don't just oversee projects, you get your hands dirty to deliver them. - A track record of bringing order to chaos in fast-moving, ambiguous environments. - A strong, enthusiastic and strategic change communicator who tailors the message to any audience, makes a compelling case for why, and brings people on board rather than just informing them. - Strong grasp of Agile and hybrid delivery models, and the ability to adapt them pragmatically. Certifications (Agile, PMP, PRINCE2, Lean Six Sigma) are nice-to-have but mindset matters more. - Comfortable working with diverse stakeholders (clinicians, engineers, commercial teams, compliance). - Comfort with everyday delivery and collaboration tools (e.g. Jira, Notion, Confluence, spreadsheets). - 3-5 years’ experience as an Implementation & Change Lead in a fast-paced, high-growth environment (healthtech, medtech, SaaS, or other regulated industries a plus). Benefits - 25 days holiday (rising to 27 after one year & 30 after 2 years) + bank holidays - 5% matched pension - Private health insurance scheme - Cycle-to-work scheme - Opportunities for growth and development - A dynamic and supportive team environment About Montu Montu is the UK’s leading cannabis company, with operations globally. We make medical cannabis more accessible by building integrated ecosystems that streamline the patient journey from end-to-end. Our mission is simple: improve the lives of millions of people through cannabis therapies. We take a technology-first approach - whether it’s delivering best-in-class online clinical care, developing innovative supply chain management tools, or launching industry-leading product lines. Recognised by Deloitte Fast 50 as Australia’s fastest-growing tech company two years running, Montu is now the largest business of its kind outside North America - and we’re just getting started in the UK.", "summaryDescription" : "Change and Implementation Lead at Montu. Skills: Implementation, Change management, Process optimization, Delivery management. Find and fix broken processes. Diagnose root causes", "createdAt" : "2026-06-14T19:31:21.391", "lastUpdated" : "2026-06-16T02:01:22.064", "ingestTimestamp" : "2026-06-14T19:31:21.391", "mongoId" : "6a2cc25074d8ee00a0a05f1f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Agile delivery models", "Hybrid delivery models", "Implementation", "Change management", "Process optimization", "Delivery management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Root cause analysis", "Change communication", "Agile", "Lean Six Sigma", "Healthtech ecosystem", "Clinical initiatives", "Pharmacy initiatives", "Digital initiatives", "Logistics initiatives", "Regulatory initiatives", "Commercial initiatives", "Jira", "Notion", "Confluence", "Spreadsheets" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c8c8974d8ee00a0975c23", "title" : "Implementation Sales Manager", "company" : "Standard Bots", "industry" : "Implementation", "salary" : { "min" : 110000.0, "max" : 150000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Philadelphia, PA", "locations" : [ "Philadelphia, PA" ], "timestamp" : "2026-06-16T02:06:15.018", "fingerprint" : "6ca326b8ed347108e05b6ffcfb2bc17b45c39ec92d093c47f36f6a85c2bb27eb", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/StandardBots/eb948ca5-306f-464b-83b7-607c06139a33/application", "externalId" : "eb948ca5-306f-464b-83b7-607c06139a33", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Philadelphia", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9527237,-75.1635262" } ], "locationText" : "Philadelphia, Pennsylvania, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Robotic systems, PLC integration, Industrial protocols, Robotics platforms", "professionalSkills" : [ "Technical sales", "Sales engineering", "Project management", "Solution scoping", "Proposal development", "Customer project management", "Commercial instincts" ], "hardSkillsList" : [ "ROI modeling", "Investment justification", "Project planning" ], "hardSkills" : [ { "name" : "ROI modeling", "level" : "intermediate" }, { "name" : "Investment justification", "level" : "intermediate" }, { "name" : "Project planning", "level" : "intermediate" } ], "majorSkills" : "Industrial automation, Robotics integration, Sales management", "majorSkillsList" : [ "Industrial automation", "Robotics integration", "Sales management" ], "coreResponsibilities" : "Identify integration-heavy opportunities, Qualify integration-heavy opportunities, Lead technical discovery conversations, Understand process requirements, Understand process constraints, Understand success criteria, Develop scope-of-work documentation, Develop integration proposals, Develop budgetary estimates, Define integration solutions, Build turn-key proposals, Present turn-key proposals, Participate in customer site visits, Participate in process reviews, Validate scope assumptions, Serve as customer liaison, Manage project timelines, Manage project milestones, Communicate project timelines, Communicate project milestones, Coordinate with automation engineers, Ensure engineering-customer communication, Identify scope creep, Identify timeline risks, Identify customer satisfaction issues, Drive resolution, Ensure clean handoffs, Ensure documented handoffs, Maintain record of commitments, Maintain record of scope boundaries, Maintain record of acceptance criteria, Provide voice-of-customer feedback", "teamCollaboration" : "Partner with sales managers; Collaborate with implementation team; Coordinate with engineers; Collaborate with product teams; Collaborate with engineering teams", "projectManagementSkills" : [ "Project management", "Timeline management", "Milestone tracking" ], "domainKnowledge" : "Industrial automation; Robotics; Capital equipment; Manufacturing integration; Robotic cell architecture; Peripheral equipment; Manufacturing integration challenges; Robotic systems; PLC integration; Industrial protocols; Machine tending; Palletizing; Welding automation; Assembly automation; OEE metrics; Cycle time analysis; Lean manufacturing principles", "domainList" : [ "industrial-automation", "robotics", "capital-equipment", "manufacturing-integration", "robotic-cell-architecture", "peripheral-equipment", "manufacturing-integration-challenges", "robotic-systems", "plc-integration", "industrial-protocols", "machine-tending", "palletizing", "welding-automation", "assembly-automation", "oee-metrics", "cycle-time-analysis", "lean-manufacturing-principles" ], "domainSpecificKnowledge" : [ "Industrial automation", "Robotics", "Capital equipment", "Manufacturing integration", "Robotic cell architecture", "Peripheral equipment", "Manufacturing integration challenges", "Robotic systems", "PLC integration", "Industrial protocols", "Machine tending", "Palletizing", "Welding automation", "Assembly automation", "OEE metrics", "Cycle time analysis", "Lean manufacturing principles" ], "toolProficiency" : [ "CRM tools", "Salesforce", "Project management platforms" ], "communicationSkills" : "ROI model presentation; Investment justification presentation; Project plan presentation", "problemSolvingSkills" : "Identify scope creep; Identify timeline risks; Identify customer satisfaction issues; Drive resolution", "specialRequirements" : "Regular travel to customer sites, On-site engagements", "qualificationsBasic" : "4-8 years technical sales, 4-8 years sales engineering, 4-8 years project management, Scoping complex integration projects, Selling complex integration projects, Scoping capital projects, Selling capital projects, Managing B2B customer relationships, Read and interpret drawings, Read and interpret I/O maps, Read and interpret integration specifications, Working knowledge of robotic systems, Working knowledge of PLC integration, Working knowledge of industrial protocols, Proficient in CRM tools, Proficient in project management platforms, Building ROI models, Presenting ROI models, Building investment justifications, Presenting investment justifications, Building project plans, Presenting project plans", "qualificationsPreferred" : "Experience with Universal Robots, Experience with Fanuc, Experience with KUKA, Experience with ABB, Background in machine tending, Background in palletizing, Background in welding automation, Background in assembly automation, Familiarity with OEE metrics, Familiarity with cycle time analysis, Familiarity with lean manufacturing, Experience estimating integration labor, Experience estimating BOM costs", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Standard Bots Standard Bots is building the next generation of industrial robots -- hardware that's powerful, affordable, and designed to scale. We're the largest U.S. industrial robotics company by robots shipped, trusted by organizations ranging from independent machine shops to NASA and Lockheed Martin, and we're moving fast. This role is central to that growth. Note: This role is based in Philadelphia metro and requires regular travel to customer sites and on-site engagements. The Role We're looking for an Implementation Sales Manager to sit at the intersection of sales and technical execution. When our sales team uncovers an opportunity requiring a turn-key integration solution, you step in -- helping define the scope, build the business case, and co-own the close. Once the deal is won, you stay on as the customer's primary point of contact through project completion, managing requirements, timelines, and expectations all the way through Site Acceptance Testing. You understand both the customer's pain -- production bottlenecks, labor gaps, quality challenges -- and the technical realities of deploying a reliable robotic cell. You're equally comfortable walking a factory floor with an automation engineer and presenting an ROI model to a CFO. What You'll Do Integration Opportunity Support - Partner with regional sales managers to identify and qualify integration-heavy opportunities early in the sales cycle - Lead technical discovery conversations with customers to understand process requirements, constraints, and success criteria - Develop scope-of-work documentation, integration proposals, and budgetary estimates in collaboration with the implementation team Solution Scoping & Proposal Development - Work with the implementation team to define technically sound, profitable integration solutions - Build and present compelling turn-key proposals that clearly articulate scope, timeline, and pricing - Participate in customer site visits and process reviews to validate scope assumptions before deal close Customer Project Management - Serve as the primary customer liaison from contract award through Site Acceptance Testing - Manage and communicate project timelines, milestones, and change orders to both the customer and the internal implementation team - Coordinate closely with senior automation engineers to ensure tight communication between the engineering team and the customer - Proactively identify scope creep, timeline risks, and customer satisfaction issues -- then drive resolution Sales-to-Implementation Handoff - Ensure clean, well-documented handoffs from the sales process to the implementation team - Maintain a clear record of customer commitments, scope boundaries, and acceptance criteria throughout the project lifecycle - Provide voice-of-customer feedback to product and engineering teams to influence roadmap and offering development What We're Looking For - 4-8 years in a technical sales, sales engineering, or project management role within industrial automation, robotics, or capital equipment - Demonstrated experience scoping and selling complex integration or capital projects to manufacturing customers - Familiarity with robotic cell architecture, peripheral equipment (conveyors, grippers, vision, safety), and typical manufacturing integration challenges - Track record of managing B2B customer relationships through long, technical project cycles - Ability to read and interpret drawings, I/O maps, and integration specifications at a level sufficient to scope work and validate commitments - Working knowledge of robotic systems, PLC integration, and common industrial protocols - Proficient in CRM tools (Salesforce or equivalent) and project management platforms - Comfortable building and presenting ROI models, investment justifications, and project plans to operations and executive stakeholders - Strong commercial instincts -- you understand margin, risk, and what makes a deal good for Standard Bots - Organized and disciplined -- you track every open item, every commitment, every milestone Nice to Have - Experience with robotics platforms such as Universal Robots, Fanuc, KUKA, or ABB - Background in machine tending, palletizing, welding, or assembly automation applications - Familiarity with OEE metrics, cycle time analysis, and lean manufacturing principles (5S, Kaizen, SMED) - Experience estimating integration labor and BOM costs for turn-key solutions - Bachelor's degree in Engineering, Industrial Technology, Business, or equivalent practical experience Compensation and Benefits The base salary range for this role is $110,000 to $150,000, plus a performance-based sales bonus. We are open to a variety of seniority levels for this role and will build compensation packages that are commensurate with seniority and skill level. Base salary is just one part of the overall compensation at Standard Bots. All Full-Time Employees are eligible for Employee Stock Options. We also offer a package of benefits including paid time off, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.", "summaryDescription" : "Implementation Sales Manager at Standard Bots. Skills: Industrial automation, Robotics integration, Sales management. Identify integration-heavy opportunities. 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We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. The Senior Implementation Engineer is a customer-facing, billable position chartered with engaging customers in a consultative capacity and providing specialized expertise around NiCE products the contact center industry, and other contact center ecosystem topics including CRM, telecommunications infrastructure, analytics, social media, and others.    This position, depending on the types of projects onto which he or she is deployed, will be responsible for both technical and business tasks including managing customer expectations and satisfaction, configuring NiCE products based on best practices and customer requirements, coordinating inter-departmental activities within NiCE, tracking time and status within NiCE systems, and other tasks related to the success of his or her engagement.    The Senior Implementation Engineer is also an organizational leader and is expected to serve as a mentor and coach for junior staff.    This position is responsible for consultative performance in all areas related to NiCE solutions provisioning, implementation, and deployment of technical and business solutions to clients. The customer base consists of public and private sector agencies and businesses employing diverse information management and contact center environments.    As a Senior Implementation Engineer, a Typical Day Might Include the Following:    TECHNICAL   Provide Senior-level technical configuration and, in some cases, programming as required.  Provide process, data and object modeling in a variety of application and database environments.  Provide database design, development, and enhancement, as well as management and coordination of changes to existing applications.  Provide technical architecture leadership, analysis, design, development, and enhancement.  Maintain Senior-level expertise and currency in industry leading contact center technologies.  PROJECT   Serve in a project manager capacity via management of end to end system life cycle development of small to large-scale projects.  Provide business analysis, business area assessment, user needs analysis and business systems design for major projects.  BUSINESS Present a professional image in conduct, attitude and attire.  Assist with the development of client information management standards and evaluation of technology trends.  Contribute to business area assessment, user needs analysis and business systems design.  SUPERVISORY  Supervise during project life cycle any junior level client staff, or any sub-contracted personnel assigned to your project team.  To Land This Gig You'll Need: BS/BA in technical (e.g., CS/IS/EE) or business (e.g., Marketing/MIS) field or equivalent work experience required.  MBA preferred.  5+ years of professional experience beyond education requirements above.  Type of experience varies depending on Professional Service Engineers specialization:  Implementation: broad skills in both technology experience in communicating at a technical and functional level while managing business rapport.  Business Optimization: deep skills around business analysis/call centers; experience in the KPIs and best practices of call centers and their operations.  Education experience in commanding large audiences as a trainer and/or speaker.  Engineering Services: deep skills in specialized technical deeply technical expertise around software engineering, programming languages, integration, and/or databases.  Desired personal profile: analytical, inquisitive, service & team-oriented, friendly demeanor, early adopter.  Bonus Experience:  Prior consulting experience.    About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.", "summaryDescription" : "Senior Implementation Engineer at NICE", "postedDate" : "2026-06-14T19:10:42.683", "createdAt" : "2026-06-14T19:10:42.683", "lastUpdated" : "2026-06-16T01:14:16.452", "ingestTimestamp" : "2026-06-14T19:10:42.683", "mongoId" : "6a2c7c5d74d8ee00a094d3dd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69ce5df99bc74574cb671a48", "title" : "Implementation and Operations Manager", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Government in Austin, TX, adjusted for seniority and full-time employment." }, "location" : "826661", "locations" : [ "826661", "
Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

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While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas, in the RESEA department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: The ideal candidate leverages exceptional leadership and management skills to ensure projects, training, and guidance are error-free and completed on time. This position plays a critical role in ensuring successful administration and implementation of the Reemployment Services and Eligibility Assessment (RESEA) program. If you are an experienced and innovative leader who is open to new ideas, and have excellent people skills, this opening could be the perfect match for you. WHAT YOU WILL DO: The Implementation and Operations Manager (Manager IV) performs advanced (senior-level) managerial work administering the daily operations and activities of an agency’s business function, division, or department. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Lead a team of RESEA coordinators located across the state who provide technical assistance, implementation, observations and customer compliance checks of offices providing RESEA services. - Guide the preparation of administrative reports, state plans, federal waiver requests, and responses to federal audit reviews. - Develop short and long-term strategies and goals for the administration of assigned projects. - Manage and provide high-level technical assistance and guidance to 28 Local Workforce Development Area (LWDA) Boards to ensure workforce programs are operated according to TWC standards and rules. - Brief TWC executive management, Commissioners, and their staff, and LWDA executives regarding programs, projects, and performance issues; coordinate with internal and external stakeholders. - Enhance program effectiveness by developing and recommending service delivery guidelines, providing expert guidance on program issues, and implementing action plans for operational improvement. - Oversee a high-performing team through effective performance management, professional development, and clear guidance on job expectations and TWC standards. - Represent the department and TWC at meetings, conferences, and seminars, and serve on committees. - Ensure assigned staff, LWDA Boards, and service providers comply with all RESEA federal, state, and agency laws, rules, policies, and procedures. - Perform related work as assigned. YOU QUALIFY WITH: -Five years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, one year and six months of which must have been in an administrative management or supervisory capacity. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: - Experience in developing, implementing, and evaluating policies and procedures. - Experience motivating and leading a team. - Excellent communication skills, both written and verbal. - Highly skilled in managing both people and projects. - High attention to detail, while still seeing the big picture. - Ability to balance competing and shifting priorities. - Knowledge of workforce programs and grant administration. - Collaboration to innovate and problem solve. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $7,790.31 - $8,179.83/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Duty involves up to 25% travel within the state of Texas. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Implementation and Operations Manager at Texas Workforce Commission. Skills: Program administration, Operational improvement, Stakeholder coordination. Administer daily operations. 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We’re looking for an Implementation Manager to join us at MediaValet, remote in Ireland! In this role, you’ll lead the implementation of our Digital Asset Management (DAM) platform for a diverse range of customers—managing timelines, technical migrations, and stakeholder communications. You’ll be the trusted guide through onboarding, ensuring every client’s goals are clearly defined and successfully met. Your work will have a direct impact on customer satisfaction and long-term retention. This role reports to the Director of Customer Operations and works cross-functionally with our Sales, Engineering, Data Services, and Customer Success teams. Key Responsibilities: Customer Onboarding there’s plenty of food, shops and walkable areas around; and it’s close to transit. Home for the Holidays: We shut down operations between December 25th and January 1st every year to allow people to spend time with their families (and not use up vacation time) - and have done so since MediaValet was founded in 2010. Family Focused: We’re committed to providing a career that’s family-friendly and have the parental support and leave programs to back that up. Committed to Diversity & Inclusion: Our diverse backgrounds, skills, abilities and experiences make us stronger. We work hard to make MediaValet a place where everyone is valued, heard and respected. Compensation: €60K - €70K base salary + 15% on-target commissions", "summaryDescription" : "Implementation Manager at MediaValet. Skills: Customer onboarding, Digital Asset Management, Platform implementation. Lead platform implementation. 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Collaborating with data teams; Collaborating with technology teams", "domainKnowledge" : "Scored lending; Credit strategy; Decision strategies; Digital lending; Credit access; Risk discipline", "domainList" : [ "scored-lending", "credit-strategy", "decision-strategies", "digital-lending", "credit-access", "risk-discipline" ], "domainSpecificKnowledge" : [ "Scored lending", "Credit strategy", "Decision strategies", "Digital lending", "Credit access", "Risk discipline" ], "problemSolvingSkills" : "Analytical capability; Using data and insights", "outcomesObjectives" : "Optimize portfolio performance; Identify business growth opportunities; Balance growth with risk discipline", "qualificationsBasic" : "5-7 years experience, Developing scored lending strategies, Credit rules experience, Scorecards experience, Decision-making frameworks experience, Analytical capability, Using data for credit decisions, Optimise portfolio performance, Identify business growth opportunities, Designing lending products, Enhancing lending products, Customer behaviour insights, Portfolio trends insights, Performance insights, Collaborating with risk teams, Collaborating with data teams, Collaborating with technology teams, Translate lending strategies to solutions, Decisioning systems experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. Own the execution and scale of scored lending across Personal & Private Banking by driving utilization, optimizing decision strategies, and enhancing digital lending journeys. Expand access to credit for new-to-bank and underserved customers through innovative, data-driven approaches, while leveraging strategic partnerships and ecosystems to accelerate acquisition, improve decisioning, and embed lending into customer journeys—balancing growth with strong risk discipline. ## Qualifications Type of Qualification: First Degree Field of Study: Business Commerce, Finance or related field Experience Required 5-7 years * Proven experience in developing and refining scored lending strategies, including credit rules, scorecards, and decision-making frameworks * Strong analytical capability with experience using data and insights to support credit decisions, optimise portfolio performance, and identify business growth opportunities * Demonstrated experience in designing and enhancing lending products and customer journeys using customer behaviour, portfolio trends, and performance insights * Experience collaborating with risk, data, and technology teams to translate lending strategies into effective solutions within decisioning systems. ## Additional Information Behavioural Competencies: * Generating Ideas * Interacting with People * Interpreting Data * Producing Output * Providing Insights * Team Working Technical Competencies: * Business Acumen * Customer Understanding * Data Analytics * Financial Analysis * Operational Planning * Risk Identification * Risk Management", "summaryDescription" : "Manager, Scored Lending at Standard Bank Group. Skills: Scored lending, Credit strategy, Data-driven decisioning. Own execution of scored lending. Scale scored lending", "postedDate" : "2026-06-09T09:27:09.000", "createdAt" : "2026-06-11T23:52:56.373", "lastUpdated" : "2026-06-14T21:55:27.718", "ingestTimestamp" : "2026-06-11T23:52:56.373", "mongoId" : "6a2a4cdd74d8ee00a05ec2f9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Scored lending strategies", "Credit rules", "Scorecards", "Decision-making frameworks", "Data analysis", "Portfolio optimisation", "Business growth identification", "Lending product design", "Lending product enhancement", "Customer behaviour analysis", "Portfolio trend analysis", "Performance analysis", "Risk management", "Data analytics", "Financial analysis", "Operational planning", "Scored lending", "Credit strategy", "Data-driven decisioning", "Business Acumen", "Customer Understanding", "Data Analytics", "Financial Analysis", "Operational Planning", "Risk Identification", "Risk Management", "Decision strategies", "Digital lending", "Credit access", "Risk discipline" ], "skillCount" : 30, "jobCategory" : "other", "jobSubcategory" : "other", "dataQualityScore" : 1.0, "daysOld" : 5, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a2c5f3974d8ee00a08ea0ba", "title" : "Implementation Manager", "company" : "MediaValet", "industry" : "Technology", "salary" : { "min" : 72000.0, "max" : 80000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Western Canada - Remote", "locations" : [ "Western Canada - Remote" ], "timestamp" : "2026-06-14T23:54:53.212", "fingerprint" : "b9fd1ea67115722cbfe1aed4ae02d6ed0c677ae271ba0fcd74115728ae8e37f3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.mediavalet.com/careers?gh_jid=4246497009", "externalId" : "4246497009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Canada", "experienceLevel" : "Manager", "professionalSkills" : [ "Customer onboarding", "Stakeholder communication" ], "hardSkillsList" : [ "Technical migration" ], "hardSkills" : [ { "name" : "Technical migration", "level" : "intermediate" } ], "majorSkills" : "Customer success, Platform implementation", "majorSkillsList" : [ "Customer success", "Platform implementation" ], "coreResponsibilities" : "Lead platform implementation, Manage timelines, Manage technical migrations, Manage stakeholder communications, Guide clients through onboarding, Define client goals, Meet client goals", "teamCollaboration" : "Cross-functional teams; Sales team; Engineering team; Data Services team; Customer Success team", "projectManagementSkills" : [ "Timeline management" ], "domainKnowledge" : "Digital Asset Management", "domainList" : [ "digital-asset-management" ], "domainSpecificKnowledge" : [ "Digital Asset Management" ], "communicationSkills" : "Stakeholder communication", "problemSolvingSkills" : "Translating complexity", "outcomesObjectives" : "Customer satisfaction; Long-term retention", "qualificationsBasic" : "5+ years experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Do you love translating complexity into clarity and turning ambitious goals into action? We’re looking for an Implementation Manager to join us at MediaValet, remote in Canada! In this role, you’ll lead the implementation of our Digital Asset Management (DAM) platform for a diverse range of customers—managing timelines, technical migrations, and stakeholder communications. You’ll be the trusted guide through onboarding, ensuring every client’s goals are clearly defined and successfully met. Your work will have a direct impact on customer satisfaction and long-term retention. This role reports to the Director of Customer Operations and works cross-functionally with our Sales, Engineering, Data Services, and Customer Success teams. Key Responsibilities: Customer Onboarding there’s plenty of food, shops and walkable areas around; and it’s close to transit. Home for the Holidays: We shut down operations between December 25th and January 1st every year to allow people to spend time with their families (and not use up vacation time) - and have done so since MediaValet was founded in 2010. Family Focused: We’re committed to providing a career that’s family-friendly and have the parental support and leave programs to back that up. Committed to Diversity & Inclusion: Our diverse backgrounds, skills, abilities and experiences make us stronger. We work hard to make MediaValet a place where everyone is valued, heard and respected. Compensation: $72K - $80K base salary + 15% on-target commissions", "summaryDescription" : "Implementation Manager at MediaValet. Skills: Customer success, Platform implementation. Lead platform implementation. Manage timelines", "postedDate" : "2026-06-12T22:11:25.166", "createdAt" : "2026-06-12T22:11:25.166", "lastUpdated" : "2026-06-14T23:54:53.212", "ingestTimestamp" : "2026-06-12T22:11:25.166", "mongoId" : "6a2c5f3974d8ee00a08ea0ba", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Technical migration", "Customer success", "Platform implementation", "Customer onboarding", "Stakeholder communication", "Timeline management", "Digital Asset Management" ], "skillCount" : 7, "jobCategory" : "customer-service", "jobSubcategory" : "customer-experience", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology" }, { "id" : "6a2c8ca574d8ee00a0975fed", "title" : "AI Implementation Specialist", "industry" : "Tech & Finance", "salary" : { "min" : 2500.0, "max" : 3000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Egypt", "locations" : [ "Egypt", "Ethiopia", "South Africa", "Argentina", "Nigeria" ], "timestamp" : "2026-06-16T05:01:22.618", "fingerprint" : "e5a5fea4a8741478e77c97b56af45b4ffc9a338316a7b9b9b9311ff6e1da2980", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/scale%20army%20careers/0fedff06-fa37-4d93-b165-81b0e2a30d92/application", "externalId" : "0fedff06-fa37-4d93-b165-81b0e2a30d92", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Egypt", "continent" : "af", "workMode" : "remote" }, { "country" : "United States", "continent" : "na", "workMode" : "remote" }, { "continent" : "sa", "workMode" : "remote" }, { "continent" : "af", "workMode" : "remote" }, { "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Egypt; United States", "employmentType" : "CONTRACT", "technicalSkills" : "AI, ChatGPT, Claude, AI agents, Automation systems", "professionalSkills" : [ "Process optimization", "Workflow optimization", "System design", "Data accuracy", "Data security", "Data privacy", "Problem-solving", "Analytical thinking" ], "hardSkillsList" : [ "AI implementation", "Workflow automation", "Accounting automation", "Invoice scanning", "Invoice filing", "Invoice processing", "Order processing", "Data retrieval", "Data organization", "Data storage", "System enhancement", "Repetitive task automation" ], "hardSkills" : [ { "name" : "AI implementation", "level" : "intermediate" }, { "name" : "Workflow automation", "level" : "intermediate" }, { "name" : "Accounting automation", "level" : "intermediate" }, { "name" : "Invoice scanning", "level" : "intermediate" }, { "name" : "Invoice filing", "level" : "intermediate" }, { "name" : "Invoice processing", "level" : "intermediate" }, { "name" : "Order processing", "level" : "intermediate" }, { "name" : "Data retrieval", "level" : "intermediate" }, { "name" : "Data organization", "level" : "intermediate" }, { "name" : "Data storage", "level" : "intermediate" }, { "name" : "System enhancement", "level" : "intermediate" }, { "name" : "Repetitive task automation", "level" : "intermediate" } ], "majorSkills" : "AI Implementation, Workflow Automation, Process Optimization", "majorSkillsList" : [ "AI Implementation", "Workflow Automation", "Process Optimization" ], "coreResponsibilities" : "Audit business processes, Streamline workflows, Implement AI automation systems, Evaluate software functionality, Identify automation opportunities, Deploy AI-powered solutions, Improve efficiency, Improve accuracy, Improve scalability, Audit workflows, Analyze software functionality, Identify bottlenecks, Identify redundancies, Identify automation opportunities, Evaluate accounting processes, Recommend AI-enhanced solutions, Streamline workflows, Improve operational scalability, Build AI agents, Deploy AI agents, Automate accounting workflows, Automate invoice scanning, Automate invoice filing, Automate invoice processing, Create automated systems, Secure automated systems, Automate order processing, Automate data retrieval, Automate data organization, Automate data storage, Replicate existing systems, Redesign existing systems, Enhance existing systems, Improve operational efficiency, Improve scalability, Implement AI-powered solutions, Automate repetitive tasks, Automate business-critical tasks, Organize financial data, Process financial data, Securely store financial data, Organize operational data, Process operational data, Securely store operational data, Ensure data protection compliance, Ensure privacy standards compliance, Maintain data accuracy, Maintain data integrity, Maintain data reliability, Support secure access, Manage business-critical information, Partner with finance teams, Partner with operations teams, Partner with IT teams, Implement automation solutions, Provide training, Provide documentation, Support adoption of AI workflows, Communicate implementation progress, Communicate results, Communicate recommendations, Support teams utilizing AI systems, Support teams utilizing AI processes, Stay informed on AI technologies, Stay informed on automation capabilities, Recommend tools, Recommend systems, Recommend process improvements, Enhance operational efficiency, Monitor AI systems, Ensure AI system accuracy, Ensure AI system reliability, Ensure AI system performance, Evaluate automation opportunities", "teamCollaboration" : "Finance teams; Operations teams; IT teams; Leadership teams", "domainKnowledge" : "Intelligent automation; AI-driven systems; Business operations; Accounting processes; Order processing; Financial management; Data protection; Data privacy", "domainList" : [ "intelligent-automation", "ai-driven-systems", "business-operations", "accounting-processes", "order-processing", "financial-management", "data-protection", "data-privacy" ], "domainSpecificKnowledge" : [ "Intelligent automation", "AI-driven systems", "Business operations", "Accounting processes", "Order processing", "Financial management", "Data protection", "Data privacy" ], "toolProficiency" : [ "ChatGPT", "Claude", "QuickBooks" ], "communicationSkills" : "Communicate progress; Communicate results; Communicate recommendations", "documentationSkills" : "Provide documentation", "continuousLearning" : "Stay informed on AI technologies; Stay informed on automation capabilities", "problemSolvingSkills" : "Identify bottlenecks; Identify redundancies; Identify automation opportunities; Problem-solving; Analytical thinking", "specialRequirements" : "Work U.S. business hours, Align with client time zone", "outcomesObjectives" : "Automate repetitive tasks; Automate accounting tasks; Automate order processing tasks; Reduce operational bottlenecks; Improve efficiency; Improve accuracy; Improve scalability; Ensure data security; Ensure data organization; Ensure data accessibility; Teams utilize AI workflows; Support scalable adoption; Improve business accuracy; Improve operational scalability", "qualificationsBasic" : "3+ years AI solutions implementation, Expert ChatGPT experience, Expert Claude experience, Expert AI-powered workflow automation experience, Experience developing AI agents, Experience deploying AI agents, Experience automating accounting workflows, Experience automating financial workflows, Experience with order processing systems, Experience with operational software, Experience integrating AI solutions, Experience providing training, Experience providing documentation, Experience providing implementation support", "qualificationsPreferred" : "QuickBooks experience preferred, Accounting processes experience preferred, Order processing systems experience preferred, Operational software experience preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone. Our client is a growing organization focused on improving operational efficiency through intelligent automation, streamlined workflows, and modern technology solutions. They work across finance, operations, and business functions to identify opportunities for process improvement and scalable growth. As the organization continues investing in AI-driven systems, they are seeking an experienced AI Implementation Specialist to audit existing workflows, implement automation solutions, and help transform manual processes into efficient, scalable systems that support long-term business success. Role Overview The AI Implementation Specialist will be responsible for auditing business processes, streamlining workflows, and implementing AI-driven automation systems across multiple departments. The AI Implementation Specialist will work closely with finance, operations, and technology stakeholders to evaluate existing software functionality, identify automation opportunities, and deploy AI-powered solutions that improve efficiency, accuracy, and scalability. This role requires a combination of technical expertise, process optimization experience, and the ability to design secure, reliable systems that support critical business operations. Location Fully Remote | 9 AM – 5 PM EST Key Responsibilities Business Process Audit & Optimization - Audit current workflows for order processing, financial management, and operational activities. - Analyze existing software functionality to identify bottlenecks, redundancies, and automation opportunities. - Evaluate accounting processes and recommend AI-enhanced solutions to improve efficiency and accuracy. - Identify opportunities to streamline workflows and improve operational scalability. AI Automation & Implementation - Build and deploy AI agents using ChatGPT, Claude, and related AI technologies. - Automate accounting workflows within QuickBooks, including invoice scanning, filing, and processing activities. - Create secure automated systems for order processing, data retrieval, organization, and storage. - Replicate, redesign, or enhance existing systems to improve operational efficiency and scalability. - Implement AI-powered solutions that automate repetitive and business-critical tasks. Data Management & Security - Organize, process, and securely store financial and operational data. - Ensure compliance with data protection and privacy standards. - Maintain high levels of data accuracy, integrity, and reliability across automated workflows. - Support secure access and management of business-critical information. Cross-Functional Collaboration - Partner closely with finance, operations, and IT teams to implement automation solutions. - Provide training and documentation to support adoption of AI-driven workflows. - Communicate implementation progress, results, and recommendations to leadership. - Support teams in effectively utilizing newly deployed AI systems and processes. Continuous Improvement - Stay informed on emerging AI technologies and automation capabilities. - Recommend tools, systems, and process improvements that enhance operational efficiency. - Monitor AI systems to ensure accuracy, reliability, and ongoing performance. - Continuously evaluate automation opportunities across business functions. Qualifications Experience - 3+ years of experience implementing AI solutions within business operations. - Expert-level experience working with ChatGPT, Claude, and AI-powered workflow automation. - Experience developing and deploying AI agents and automation systems. - Experience automating accounting and financial workflows. - Experience working with QuickBooks and accounting-related processes is strongly preferred. - Experience with order processing systems and operational software. - Experience integrating AI solutions with existing business platforms and systems. - Experience providing training, documentation, and implementation support for business users. Qualifications Skills - Expert knowledge of ChatGPT, Claude, AI workflows, and AI agent development. - Strong process analysis and workflow optimization capabilities. - Strong coding and technical integration skills. - Ability to design scalable automation systems that improve operational efficiency. - Strong understanding of data accuracy, security, and privacy requirements. - Ability to identify bottlenecks, inefficiencies, and automation opportunities. - Strong problem-solving and analytical thinking skills. - Highly organized and detail-oriented approach to implementation and execution. - Proactive mindset with a focus on continuous improvement. - Ability to collaborate effectively across finance, operations, IT, and leadership teams. What Success Looks Like - AI-driven systems automate repetitive accounting and order processing tasks with minimal manual intervention. - Streamlined workflows reduce operational bottlenecks and improve efficiency. - Financial and operational data remains secure, organized, and accessible. - Teams effectively utilize AI-powered workflows with minimal support. - Documentation and training resources support scalable adoption of AI systems. - Automation solutions improve business accuracy, efficiency, and operational scalability. Opportunity This is an exciting opportunity to lead AI implementation initiatives across critical business functions and make a measurable impact on operational performance. The AI Implementation Specialist will work directly with leadership to design, deploy, and optimize systems that improve efficiency, accuracy, and scalability. This role offers significant ownership, visibility, and the opportunity to help shape the future of AI-driven operations within a growing organization. APPLICATION PROCESS: TO BE CONSIDERED FOR THIS ROLE THESE STEPS NEED TO BE FOLLOWED: - Fill in the application form - Record a video showcasing your skill sets", "summaryDescription" : "AI Implementation Specialist. Skills: AI Implementation, Workflow Automation, Process Optimization. Audit business processes. Streamline workflows", "createdAt" : "2026-06-14T21:03:17.803", "lastUpdated" : "2026-06-16T05:01:22.618", "ingestTimestamp" : "2026-06-14T21:03:17.803", "mongoId" : "6a2c8ca574d8ee00a0975fed", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 2500, "salaryAnnualMax" : 3000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "AI implementation", "Workflow automation", "Accounting automation", "Invoice scanning", "Invoice filing", "Invoice processing", "Order processing", "Data retrieval", "Data organization", "Data storage", "System enhancement", "Repetitive task automation", "AI Implementation", "Workflow Automation", "Process Optimization", "Process optimization", "Workflow optimization", "System design", "Data accuracy", "Data security", "Data privacy", "Problem-solving", "Analytical thinking", "Intelligent automation", "AI-driven systems", "Business operations", "Accounting processes", "Financial management", "Data protection", "ChatGPT", "Claude", "QuickBooks" ], "skillCount" : 32, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c94f974d8ee00a098c014", "title" : "Implementation Project Manager", "company" : "Intellum, Inc.", "industry" : "SaaS", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Implementation Project Manager in the US SaaS industry, adjusted for remote work." }, "location" : "Remote, United States", "locations" : [ "Remote", "United States" ], "timestamp" : "2026-06-15T10:27:32.700", "fingerprint" : "f6e0a98da98a9665e5481e8d304c7e5f499658ecd3acdae8767a6514b960f1f6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/intelluminc/jobs/5249148008", "externalId" : "5249148008", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Platform expertise", "professionalSkills" : [ "Project management", "Technical guidance", "Business goals alignment", "Client onboarding", "Value realization" ], "hardSkillsList" : [ "Technical requirements translation", "Business requirements translation", "Risk mitigation strategy", "Workflow improvement", "Methodology improvement", "Best practice documentation", "Template creation", "Asset reuse", "Process adherence", "Relationship building", "Expectation management", "Risk escalation", "Accountability driving" ], "hardSkills" : [ { "name" : "Technical requirements translation", "level" : "intermediate" }, { "name" : "Business requirements translation", "level" : "intermediate" }, { "name" : "Risk mitigation strategy", "level" : "intermediate" }, { "name" : "Workflow improvement", "level" : "intermediate" }, { "name" : "Methodology improvement", "level" : "intermediate" }, { "name" : "Best practice documentation", "level" : "intermediate" }, { "name" : "Template creation", "level" : "intermediate" }, { "name" : "Asset reuse", "level" : "intermediate" }, { "name" : "Process adherence", "level" : "intermediate" }, { "name" : "Relationship building", "level" : "intermediate" }, { "name" : "Expectation management", "level" : "intermediate" }, { "name" : "Risk escalation", "level" : "intermediate" }, { "name" : "Accountability driving", "level" : "intermediate" } ], "majorSkills" : "SaaS implementation, Client relationship management, Technical project management", "majorSkillsList" : [ "SaaS implementation", "Client relationship management", "Technical project management" ], "coreResponsibilities" : "Lead implementation projects, Manage end-to-end projects, Drive quality project delivery, Establish clear project plans, Track project progress, Mitigate project risks, Conduct post-project debriefs, Coordinate internal resources, Coordinate client-facing resources, Align project delivery, Guide clients through decisions, Translate requirements into solutions, Identify project risks, Develop mitigation strategies, Contribute insights from retrospectives, Improve team workflows, Improve implementation methodology, Document best practices, Share best practices, Support operational discipline, Maintain accurate documentation, Adhere to established processes, Deliver exceptional client experience, Balance technical accuracy, Align project milestones, Ensure smooth transition, Identify adoption opportunities, Surface expansion opportunities, Own project communication, Keep stakeholders informed, Keep stakeholders aligned, Keep stakeholders engaged, Build trusted relationships, Manage client expectations, Escalate project risks, Drive accountability", "teamCollaboration" : "Cross-functional teams; Internal stakeholders; Customer teams; Sales collaboration; Customer Success collaboration; Product collaboration; Engineering collaboration; Support collaboration; Education collaboration", "projectManagementSkills" : [ "Project management", "Technical initiatives" ], "domainKnowledge" : "Corporate education technology; Customer learning programs; Partner learning programs; Employee learning programs; Platform architecture; Integration best practices; Implementation best practices", "domainList" : [ "corporate-education-technology", "customer-learning-programs", "partner-learning-programs", "employee-learning-programs", "platform-architecture", "integration-best-practices", "implementation-best-practices" ], "domainSpecificKnowledge" : [ "Corporate education technology", "Customer learning programs", "Partner learning programs", "Employee learning programs", "Platform architecture", "Integration best practices", "Implementation best practices" ], "toolProficiency" : [ "Asana", "Salesforce", "Harvest" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Accurate documentation", "continuousLearning" : "Personal development budgets; LinkedIn Learning", "innovationCreativity" : "Creativity", "problemSolvingSkills" : "Problem-solving skills", "outcomesObjectives" : "Meet milestones on time; Meet milestones within budget; Deliver measurable outcomes; Position clients for success; Client satisfaction; Implementation timeline adherence; Scope management; Budget management; Project health indicators; Post-onboarding adoption; Retention indicators", "qualificationsBasic" : "5+ years relevant experience, 3+ years SaaS implementation, Manage client relationships, Manage high-stakes projects, Manage high-visibility projects, Familiarity with Asana, Familiarity with Salesforce, Familiarity with Harvest, Platform architecture understanding, Integration best practices, Implementation best practices, Project management methodology, Balance multiple projects, Balance competing priorities, Excellent written communication, Excellent verbal communication, Organizational skills, Time management skills, Problem-solving skills, Collaborative mindset", "qualificationsPreferred" : "Enterprise level SaaS implementation, Experience with HR systems, Experience with Education systems, Experience with similar systems, Lead without authority", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About us Intellum is the leader in corporate education technology and powers the largest, most successful customer, partner, and employee learning programs in the world. Large brands and fast-moving companies like Google, Meta, Amazon, Walmart, Xero, Atlassian, Mailchimp, Airbnb, Stripe, and TikTok rely on Intellum to engage and educate the audiences they touch. We have always been a “remote first” company and are proud to have team members located all over the world. We value Curiosity, Creativity, Perseverance, and Kindness and strive to demonstrate these core values every day. Our culture is very important to us. We invest in our people in fun and exciting ways, including personal development budgets and an annual all-company retreat that is focused less on work and more on human connections. We are in growth mode, and our “smart growth” approach ensures that we will continue to scale our company effectively. This is not a traditional Project Manager role focused on internal stakeholders, PMO governance, or back-office project tracking. This is a client-facing SaaS implementation and onboarding role responsible for guiding Intellum customers through complex technical implementations, platform launches, integrations, and customer-specific configuration projects. The Implementation Project Manager (IPM) plays a key role in delivering efficient and effective services experiences for new and existing Intellum clients. Responsible for directly managing end-to-end implementation projects and technical initiatives, the IPM ensures alignment between technical requirements and business goals while providing a structured, high-quality customer experience. This role requires strong project management capabilities, platform expertise, and the ability to collaborate across internal and customer teams to deliver measurable outcomes. As a member of the Technical Project Management team within Professional Services, you will guide internal stakeholders and clients through complex implementation efforts, proactively identifying risks, resolving issues, and providing clear technical guidance throughout the project lifecycle. You will partner closely with cross-functional teams, including Sales, Customer Success, Product, Engineering, Support, and Education, to ensure clients are positioned for long-term adoption and success. This role reports to the Director of Technical Project Management. Responsibilities: Project Management & Work Quality Lead multiple implementation projects simultaneously, from kickoff through delivery, ensuring all milestones are met on time and within budget. Manage end-to-end technical projects requiring cross-functional alignment and execution for new and existing customers. Drive quality project delivery and long-term customer health by establishing clear project plans, tracking progress, identifying and mitigating risk, and conducting post-project debriefs. Coordinate internal and client-facing resources, aligning project delivery with customers’ desired business outcomes and Intellum’s company targets. Technical & Platform Expertise Demonstrate strong platform knowledge and guide clients through technical decisions, including integrations, user management, and data structures. Translate technical and business requirements into scalable solutions aligned with client goals and product capabilities. Identify potential project and technical risks early and proactively develop mitigation strategies. Continuous Improvement & Knowledge Sharing Contribute insights from project retrospectives to improve team workflows and implementation methodology. Document and share best practices, templates, and reusable assets to support consistent delivery excellence. Support operational discipline by maintaining accurate documentation and adherence to established processes. Customer Experience & Growth Deliver an exceptional client experience during implementation and technical projects, balancing technical accuracy with relationship-building and long-term retention. Align project milestones to measurable client business outcomes and adoption goals. Partner with Customer Success to ensure a smooth transition from implementation to ongoing Customer Success management. Identify opportunities to enhance client adoption and surface potential expansion opportunities to appropriate internal stakeholders. Stakeholder Management & Communication Own all project-related communication, keeping internal and external stakeholders informed, aligned, and engaged. Build trusted relationships with clients and internal teams through transparency, consistency, and responsiveness. Manage expectations, escalate risks when necessary, and drive accountability throughout the project lifecycle. Metrics/Goals The Implementation Project Manager is measured on: Client satisfaction Implementation timeline adherence Scope and budget management Project health indicators Post-onboarding adoption and retention indicators Required Skills 5+ years of relevant experience At least 3+ years of experience in SaaS implementation, ideally at the enterprise level Strong preference for experience working with HR, Education, or similar systems Experience managing client relationships and high-stakes, high-visibility projects Familiarity with tools such as Asana, Salesforce, Harvest, or other project/resource management platforms Strong understanding of platform architecture, integration best practices, implementation best practices, and project management methodology Ability to balance multiple projects and competing priorities Excellent written and verbal communication skills Strong organizational, time management, and problem-solving skills Collaborative mindset and the ability to lead without authority BENEFITS Medical - 100% of employee premiums for selected individual plans Dental - 100% of employee premiums covered Vision - 100% of employee premiums covered LinkedIn Learning 401(k) plus matching (US Based Only) Flexible PTO Calm subscription Annual Company Retreat Intellum is an equal-opportunity employer. We're committed to building an inclusive team that celebrates diversity in people, perspectives, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status. We encourage you to apply for an open position and if you have questions about whether or not your job experience and skill set meet the requirements for a specific role, reach out to us directly at careers@intellum.com. If you are an individual applying from CA, NY, CO, CT, MD, NV, or RI, please reach out to careers@intellum.com to inquire about specific pay ranges.", "summaryDescription" : "Implementation Project Manager at Intellum, Inc.. Skills: SaaS implementation, Client relationship management, Technical project management. Lead implementation projects. Manage end-to-end projects", "postedDate" : "2026-06-14T05:58:43.427", "createdAt" : "2026-06-14T05:58:43.427", "lastUpdated" : "2026-06-15T10:27:32.700", "ingestTimestamp" : "2026-06-14T05:58:43.427", "mongoId" : "6a2c94f974d8ee00a098c014", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Technical requirements translation", "Business requirements translation", "Risk mitigation strategy", "Workflow improvement", "Methodology improvement", "Best practice documentation", "Template creation", "Asset reuse", "Process adherence", "Relationship building", "Expectation management", "Risk escalation", "Accountability driving", "SaaS implementation", "Client relationship management", "Technical project management", "Project management", "Technical guidance", "Business goals alignment", "Client onboarding", "Value realization", "Technical initiatives", "Corporate education technology", "Customer learning programs", "Partner learning programs", "Employee learning programs", "Platform architecture", "Integration best practices", "Implementation best practices", "Asana", "Salesforce", "Harvest" ], "skillCount" : 32, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "scoring and implementing assessments vbmapp efl afls vineland etc jobs", "metadata" : { "title" : "scoring and implementing assessments vbmapp efl afls vineland etc" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 20232, "totalPages" : 405, "hasNext" : true, "hasPrevious" : false } }

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