{ "count" : 36035, "data" : [ { "id" : "6a2ea3ec74d8ee00a0e4e0b0", "title" : "Technical Lead, Implementation Engineer", "company" : "Tealium", "industry" : "Technology", "salary" : { "min" : 300000.0, "max" : 450000.0, "currency" : "AED", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Technical Lead, Implementation Engineer in Dubai, UAE, adjusted for the SaaS industry and Tealium's company size." }, "location" : "United Arab Emirates", "locations" : [ "United Arab Emirates" ], "timestamp" : "2026-06-15T22:48:17.793", "fingerprint" : "31e9807ab42d11260f51d886b7a47a3294029dae2f8a86187a684573504c64e0", "source" : "workday", "language" : "en", "applyUrl" : "https://tealium.wd1.myworkdayjobs.com/Careers/job/Remote-Dubai/Technical-Lead--Implementation-Engineer--Remote---Dubai-_", "externalId" : "Technical-Lead--Implementation-Engineer--Remote---Dubai-_", "industryFunction" : { }, "locationPoint" : "23.4241,53.8478", "structuredLocations" : [ { "city" : "Dubai", "country" : "United Arab Emirates", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "25.0742823,55.1885387" } ], "locationText" : "Dubai, United Arab Emirates", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**_When applying for roles at Tealium, please use our official careers page or LinkedIn company profile. All other sites where Tealium careers may appear may not be legitimate._** **WHO WE ARE** Tealium is the trusted leader in real-time **Customer Data Platforms (CDP)** , helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium’s leadership in CDP is translating directly into leadership in **enabling enterprise AI strategies**. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale. More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale. Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more than 30 countries. We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these. We are intentional about our WOWs (Ways of Work) culture, our investment in our team members, and how we care and connect. With an extraordinary portfolio of investors (including Georgian, Silver Lake Waterman, Battery, and others) and deep industry experience, Tealium has the financial backing, profitability, and expertise to continue to outpace competitors and lead the way in innovation. Today, Tealium holds over 50 patents, and a few of the recent industry recognitions include: * A Leader in the 2025 Gartner® Magic Quadrant™ for Customer Data Platforms * 2025 TrustRadius Award Winner: Buyer’s Choice * 2024 Invoca Partner Collaboration Award * 2024 G2 Leader in Tag Management & Enterprise Data Governance * Tealium Customer Data Hub achieved the Top Rated Award by TrustRadius (2024) * Named on Destination CRM’s 2024 Top 100 Technologies List for Sales * Named on the 2024 Best and Brightest in the Nation list * BuiltIn’s 2024 Best Place to Work **WHAT WE ARE LOOKING FOR** Tealium is seeking a Technical Lead, Implementation Engineer to join our Professional Services team. In this customer-facing role, you will help organizations unlock value from Tealium’s product suite through technical implementation, strategic consulting, and solution architecture. Acting as a trusted advisor throughout the customer lifecycle, you will lead complex implementations, solve technical challenges, and drive measurable customer outcomes across enterprise environments. We’re looking for a strategic and highly resourceful technical leader who can operate independently, leverage AI and modern tools effectively, and drive execution in fast-moving customer environments. Success in this role requires strong ownership, problem-solving, data-driven decision-making, adaptability, continuous learning, and cross-functional collaboration across customers and internal teams. You will regularly engage with customers across the EMEA/MENA region, building trusted relationships and accelerating the adoption of Tealium’s solutions while partnering closely with regional stakeholders and our UK-based EMEA team. Please note that this is a Professional Services role, not a Software Engineering role. **The ideal candidate will be located in or near Dubai to facilitate regular on-site collaboration with prospects and customers, as well as regional travel.** **YOUR DAY TO DAY** **Implementation & Technical Delivery** * Lead the hands-on technical configuration, deployment, and validation of Tealium (iQ, AudienceStream, EventStream, DataAccess, Insights, and all other products) for customers. This is primarily an in-product (GUI) configuration. * During implementation and project delivery, maintain a regular on-site presence to ensure visibility and customer engagement. * Write and debug performant, scalable JavaScript for tag management, data layer enrichment, and server-side functions * Troubleshoot front-end issues, including JavaScript tags, APIs, mobile SDKs, and network-level data discrepancies. * Implement best-practice data strategies for event tracking, user identity resolution, customer data visualisations, segmentation building, and audience activation. * Develop custom attributes and features for customers to generate robust visitor profiles for complex segmentation, advanced modeling, and AI training. * Integrate Tealium with marketing and analytics tools for activation, such as Google Suite(GA4, SA360, Ads), Adobe Suite(Analytics, Target, Experience Manager), Meta, Salesforce Suite(Marketing Cloud, CRM), Snowflake, DataBricks etc. This is primarily an in-product (GUI) configuration that uses pre-built tags and connectors. * Consult on the data sources that send data into Tealium across the Customer’s multiple real-time engagement and data storage software, including websites, mobile apps, data warehouses, call centers, etc, and set up inbound connections or workflows to pull data from these. **Solution Consulting & Strategy** * Collaborate with customers to translate business objectives into data strategy and solution design. * Guide clients on customer data architecture, tag governance, and privacy-compliant data capture. * Maintain a regular on-site presence with these customers. * Contribute to strategic planning sessions and workshops with client teams. * Identify opportunities for expansion and future value across the Tealium product suite. * Stay informed on the evolving role of AI in the Martech ecosystem, and support customers in preparing data infrastructure that enables AI-driven personalisation, insights, and automation. **Cross-Regional Collaboration** * Operate with autonomy and proactivity, supporting customers in your region, while coordinating closely with the in-region team for training, escalations, and internal planning. * Maintain clear, consistent communication via project management tools (e.g. Jira, Confluence) and remote collaboration tools (e.g. Zoom, Slack). * Represent Tealium with cultural sensitivity and professionalism across diverse stakeholders in your region. **Internal Enablement & Contribution** * Contribute to internal and customer-facing knowledge bases, playbooks, and documentation. * Share insights and learnings from customer projects to improve internal tooling, processes, and delivery methodology. * Participate in peer reviews, team stand-ups, and cross-functional projects within the broader Professional Services and Solutions Engineering teams. * Demonstrate strong ownership, resourcefulness, and accountability across customer engagements by operating independently, leveraging AI and modern tools/workflows effectively, applying data-driven decision making, continuously adapting to evolving technologies, and collaborating cross-functionally to drive measurable customer and business outcomes. **WHAT YOU BRING TO TEALIUM** * ****Required:** **1 to 2 years of experience with Tealium’s full product suite (iQ, AudienceStream, EventStream, DataAccess) or similar Digital Marketing technology * 5+ years’ experience in a client-facing, technical implementation, solutions engineering, or Martech consulting role. * Ability to travel regionally to support customers and business operations. * Proficiency in JavaScript, HTML, CSS, and web debugging tools (Postman, Chrome DevTools, Proxies (Charles/Fiddler), etc.). * Strong understanding of data layers, tag management systems, and event-based architecture. * Experience with digital marketing and analytics platforms: Adobe Analytics, GA4, Google Tag Manager and Amplitude, etc. * Experience with Journey Orchestration, Marketing Orchestration tools, e.g. SFMC, Braze, AEP, Bloomreach and MoEngage. * Familiarity with REST APIs, server-side tracking, mobile SDKs, and data enrichment concepts. * Exposure to privacy regulations (e.g. GDPR, CCPA) and consent management platforms. * Experience working with data warehouses, SQL, or BI platforms is a plus. * Experience working with dashboarding and visualisation platforms (e.g. Amazon Quicksight) * Excellent communication skills — fluent in English, both written and verbal. Fluency in Arabic is highly preferred. * Autonomous and self-motivated, especially when working remotely across time zones. * Degree in Computer Science, Engineering, or related field preferred. **WAGE TRANSPARENCY** In several countries worldwide, including regions within the EMEA and APJ, employers are required or strongly encouraged to include salary ranges in job postings. While requirements vary by location, transparency is a core value at Tealium. We’re committed to providing clear and consistent compensation information to all applicants, regardless of location. This full-time position offers a base salary range of AED 440,000 to AED 550,000 annually. The final offer is determined by job-related skills, experience, and qualifications. The role may also be eligible for a performance-based bonus and equity options. #LI-KK1 #LI-REMOTE **WHY YOU WANT TO WORK HERE** At Tealium, we don’t just offer the ordinary, we provide the extraordinary: * **Tealium WOWs (Ways of Work)** , our award winning culture is how with think, act and connect together at Tealium * **Mosaic** , our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries * **Tealium Cares** , to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually * **Tealium Connects (remote-first working)** , enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment * **Tealium Ownership** , share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants * **Tealium Time** , paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays * **Healium** , health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness * **Tealium LIFT (Learning is Facilitated at Tealium)** , offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs * **Health and Related Benefits Programs** , offering market competitive benefits programs Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace. 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Partner with Support; Partner with Product; Partner with Customer Success; Work with Engineering", "projectManagementSkills" : [ "Project management", "Capacity planning" ], "domainKnowledge" : "Digital marketing; Analytics platforms; Data integrations; eCommerce; MarTech; Data-driven technology; Change management; Value realization", "domainList" : [ "digital-marketing", "analytics-platforms", "data-integrations", "ecommerce", "martech", "data-driven-technology", "change-management", "value-realization" ], "domainSpecificKnowledge" : [ "Digital marketing", "Analytics platforms", "Data integrations", "eCommerce", "MarTech", "Data-driven technology", "Change management", "Value realization" ], "communicationSkills" : "Written communication; Verbal communication; Simplify complex concepts", "problemSolvingSkills" : "Solution-oriented approach; Data-driven decisions", "outcomesObjectives" : "Improve pilot conversion; Lift early adoption; Build self-serve onboarding; Drive retention-grade adoption; Ensure customers operate Triple Whale; Ensure customers understand Triple Whale; Ensure customers see value; Achieve customer goals; Increase profit; Grow business speed; Grow business scale", "qualificationsBasic" : "5+ years SaaS implementations, 2+ years leading teams, Experience leading Implementation teams, Experience leading Onboarding teams, Experience leading Professional Services teams, Experience leading Customer Success teams, Project management skills, Build relationships, Influence stakeholders, Excellent written communication, Excellent verbal communication, Understanding digital marketing, Understanding analytics platforms, Understanding data integrations, Understanding customer onboarding best practices, Experience supporting eCommerce, Experience supporting MarTech, Experience supporting analytics platforms, Experience supporting data-driven technology, Understanding customer onboarding methodologies, Understanding change management, Understanding value realization strategies, Highly organized, Detail-oriented, Ability to prioritize, Analytical mindset, Leverage data, Solution-oriented approach, Balance strategic thinking, Hands-on execution", "qualificationsPreferred" : "Experience with Kubernetes and container orchestration platforms a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "What Do We Do? Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the underperforming ad, generating the next batch of creative, flagging the inventory risk before it bites. We pull every signal in your business into one place, and put it on the most trusted measurement foundation in the industry. And on top of that, we give you the most actionable AI in commerce — Moby 2 — letting you tap any LLM you want, grounded in the full context of your business. Moby 2 doesn't just surface insights, it executes decisions for you, with automations that make the rest of your stack smarter. The result: more than 60,000 brands like Pressed Juicery, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly possible. What You're Applying for At Triple Whale, we're passionate about helping our customers realize value from our platform as quickly as possible, and we're looking for a leader who shares that same passion. We're hiring a Senior Manager of Implementation to lead the team that takes customers from signed contract to a confident, adopting user who understands what Triple Whale does and why it matters to their business. This is a process-and program-oriented role. The team you run is responsible for the onboarding motion: kicking customers off against the goals they actually bought us for, driving adoption of the platform and the features that correlate with retention, and ensuring every customer leaves onboarding knowing how to operate Triple Whale on their own. You'll improve pilot conversion, lift early adoption, and build a self-serve onboarding experience in partnership with Support, Product, and Customer Success. What You’ll Do Lead the team and set the culture. Hire, coach, and develop a high-performing Implementation team and build the customer-first, outcome-obsessed, process-rigorous bar the function operates against. Set and execute the strategy. Define the implementation motion across segments and own the playbooks, staffing model, capacity planning, and global coverage (US, EMEA, APAC) that scale it without linear headcount growth. Run goal-based onboarding that drives retention-grade adoption. Tie every customer's onboarding to the goals they bought us for — attribution clarity, ad efficiency, retention lift, AI-driven workflow — and use data to ensure they leave onboarding using the features that correlate with retention and expansion. Adoption is the default outcome of being implemented, not a nice-to-have. Build the AI-first, self-serve onboarding experience. Partner with Support, Product, and Customer Success on a Moby-led onboarding layer — guided setup, in-product education, personalized walkthroughs, on-demand answers, and the documentation behind them — so every customer gets a senior implementation partner regardless of plan tier, and the team is freed to focus where humans matter. Run operations against real metrics. Pilot conversions, time-to-first-value, goal-attainment rate, feature-adoption rate, onboarding CSAT, and post-onboarding health-score trajectory — instrument them, publish them, move them. Own the handoff to CS. Define what \"implementation complete\" means, what the CSM inherits, and the criteria a customer has to hit before they leave your team. No more handoffs where the customer doesn't know what they bought. Run the cross-functional partnerships. Route non-standard technical work to Solutions Architecture cleanly and be the voice of the new customer to Product and Engineering, surfacing onboarding friction and feeding implementation signal into the roadmap. Act as the senior escalation point for high-risk or stalled implementations, and the person Sales, CS, and execs trust to get customers to live and adopting. What You’ll Bring 5+ years of experience in SaaS implementations, onboarding, professional services, customer success, or a related customer-facing function. 2+ years of experience leading, coaching, and developing high-performing teams. Experience leading Implementation, Professional Services, Onboarding, or Customer Success teams in a high-growth SaaS environment. Strong project management skills with experience overseeing multiple complex customer implementations simultaneously. Proven ability to build relationships and influence stakeholders internally and externally. Excellent written and verbal communication skills, with the ability to simplify complex concepts for diverse audiences. Strong understanding of digital marketing, analytics platforms, data integrations, and customer onboarding best practices. Experience supporting eCommerce, MarTech, analytics, or other data-driven technology platforms. Strong understanding of customer onboarding methodologies, change management, and value realization strategies. Highly organized and detail-oriented, with the ability to prioritize effectively in a fast-paced environment. Analytical mindset with the ability to leverage data to drive decisions and improve team performance. A proactive, solution-oriented approach with the ability to balance strategic thinking and hands-on execution. Our Values We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers. We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths. We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other. Base Compensation Range: $130,000-$150,000 Our compensation ranges are set using benchmarks from growth-stage companies and factor in function, level, and location—so everything stays balanced and competitive. The range listed on each job posting reflects the minimum and maximum target salary across all U. S. locations. Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Us in Making Waves If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment. Referred? Got here thanks to a friend? Splash some gratitude their way! They'll need to submit your application through our referral system to make it official. #LI-Remote", "summaryDescription" : "Senior Manager of Implementation at Triple Whale. Skills: Customer onboarding, Team leadership, Process improvement. Lead the team. Set the culture", "postedDate" : "2026-06-12T22:06:13.339", "createdAt" : "2026-06-12T22:06:13.339", "lastUpdated" : "2026-06-15T00:15:33.488", "ingestTimestamp" : "2026-06-12T22:06:13.339", "mongoId" : "6a2c5e6874d8ee00a08e3d47", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 130000, "salaryAnnualMax" : 150000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Project management", "Data analysis", "Leadership", "Mentoring", "Customer onboarding", "Team leadership", "Process improvement", "Customer Success", "SaaS implementations", "Onboarding", "Professional services", "Digital marketing", "Analytics platforms", "Data integrations", "eCommerce", "MarTech", "Data-driven technology", "Change management", "Value realization", "Capacity planning" ], "skillCount" : 20, "jobCategory" : "customer-service", "jobSubcategory" : "customer-success", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "eCommerce" }, { "id" : "6960824e0937eae70e9c861a", "title" : "Implementation and Operations Manager", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Implementation and Operations in Austin, TX, adjusted for government industry and full-time employment." }, "location" : "826357", "locations" : [ "826357", "
Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

" ], "timestamp" : "2026-06-15T12:41:57.722", "fingerprint" : "c3cb90e0ee69f62f9740041999b4eaf95f920acd77119612ed101984f6d69129", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=32920", "externalId" : "32920", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Program administration", "Policy interpretation", "Technical assistance", "Performance management", "Professional development" ], "hardSkillsList" : [ "Policy implementation", "Policy interpretation", "Program administration", "Grant administration", "Performance management" ], "softSkillsList" : [ "Leadership", "Management" ], "hardSkills" : [ { "name" : "Policy implementation", "level" : "intermediate" }, { "name" : "Policy interpretation", "level" : "intermediate" }, { "name" : "Program administration", "level" : "intermediate" }, { "name" : "Grant administration", "level" : "intermediate" }, { "name" : "Performance management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Management" } ], "majorSkills" : "Process management, Cross-functional coordination, Vendor management, Stakeholder management", "majorSkillsList" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management" ], "coreResponsibilities" : "Lead RESEA coordinators, Provide technical assistance, Provide observations, Conduct compliance checks, Guide preparation administrative reports, Guide state plans, Guide federal waiver requests, Guide responses federal audit reviews, Develop short-term strategies, Develop long-term strategies, Manage local workforce boards, Provide high-level technical assistance, Ensure workforce programs operated TWC standards, Brief TWC executive management, Brief Commissioners, Brief LWDA executives, Enhance program effectiveness, Develop service delivery guidelines, Provide expert guidance, Implement action plans, Oversee high-performing team, Ensure staff comply laws, Ensure LWDA Boards comply laws, Ensure service providers comply laws, Perform related work", "teamCollaboration" : "Cross-functional coordination; Coordination with stakeholders; Coordination with LWDA Boards; Coordination with service providers", "projectManagementSkills" : [ "Project management", "Program management" ], "domainKnowledge" : "Workforce programs; Grant administration; RESEA program", "domainList" : [ "workforce-programs", "grant-administration", "resea-program" ], "domainSpecificKnowledge" : [ "Workforce programs", "Grant administration", "RESEA program" ], "communicationSkills" : "Written communication; Verbal communication; Executive presentations", "documentationSkills" : "Administrative reports; State plans; Federal waiver requests", "continuousLearning" : "Training and development opportunities", "innovationCreativity" : "Open to new ideas", "problemSolvingSkills" : "Problem solve", "specialRequirements" : "25% travel, Texas resident required, Security sensitive position", "outcomesObjectives" : "Ensure projects completed time; Ensure training completed time; Ensure guidance completed time; Ensure successful administration RESEA program; Ensure successful implementation RESEA program; Ensure workforce programs operated TWC standards; Ensure compliance RESEA laws", "qualificationsBasic" : "Five years experience policy development, One year six months management supervisory capacity", "qualificationsPreferred" : "Experience developing implementing evaluating policies, Experience motivating leading team, Excellent communication skills, Highly skilled managing people projects, High attention detail, Ability balance competing shifting priorities, Knowledge workforce programs grant administration, Collaboration innovate problem solve", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas, in the RESEA department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: The ideal candidate leverages exceptional leadership and management skills to ensure projects, training, and guidance are error-free and completed on time. This position plays a critical role in ensuring successful administration and implementation of the Reemployment Services and Eligibility Assessment (RESEA) program. If you are an experienced and innovative leader who is open to new ideas, and have excellent people skills, this opening could be the perfect match for you. WHAT YOU WILL DO: The Implementation and Operations Manager (Manager IV) performs advanced (senior-level) managerial work administering the daily operations and activities of an agency’s business function, division, or department. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Lead a team of RESEA coordinators located across the state who provide technical assistance, implementation, observations and customer compliance checks of offices providing RESEA services. - Guide the preparation of administrative reports, state plans, federal waiver requests, and responses to federal audit reviews. - Develop short and long-term strategies and goals for the administration of assigned projects. - Manage and provide high-level technical assistance and guidance to 28 Local Workforce Development Area (LWDA) Boards to ensure workforce programs are operated according to TWC standards and rules. - Brief TWC executive management, Commissioners, and their staff, and LWDA executives regarding programs, projects, and performance issues; coordinate with internal and external stakeholders. - Enhance program effectiveness by developing and recommending service delivery guidelines, providing expert guidance on program issues, and implementing action plans for operational improvement. - Oversee a high-performing team through effective performance management, professional development, and clear guidance on job expectations and TWC standards. - Represent the department and TWC at meetings, conferences, and seminars, and serve on committees. - Ensure assigned staff, LWDA Boards, and service providers comply with all RESEA federal, state, and agency laws, rules, policies, and procedures. - Perform related work as assigned. YOU QUALIFY WITH: -Five years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, one year and six months of which must have been in an administrative management or supervisory capacity. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: - Experience in developing, implementing, and evaluating policies and procedures. - Experience motivating and leading a team. - Excellent communication skills, both written and verbal. - Highly skilled in managing both people and projects. - High attention to detail, while still seeing the big picture. - Ability to balance competing and shifting priorities. - Knowledge of workforce programs and grant administration. - Collaboration to innovate and problem solve. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $7,790.31 - $8,179.83/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Duty involves up to 25% travel within the state of Texas. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Implementation and Operations Manager at Texas Workforce Commission. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Lead RESEA coordinators. Provide technical assistance", "createdAt" : "2026-06-14T01:49:48.239", "lastUpdated" : "2026-06-15T12:41:57.722", "ingestTimestamp" : "2026-06-14T01:49:48.239", "mongoId" : "6960824e0937eae70e9c861a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 145000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Policy implementation", "Policy interpretation", "Program administration", "Grant administration", "Performance management", "Leadership", "Management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Technical assistance", "Professional development", "Project management", "Program management", "Workforce programs", "RESEA program" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c704a74d8ee00a09297a1", "title" : "Director of Patient Access Optimization and Implementation", "company" : "Intuitive Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for Director of Patient Access Optimization and Implementation in Plano, TX, adjusted for seniority, company size, and the healthcare industry." }, "location" : "Plano, TX, United States", "locations" : [ "Plano", "TX", "United States" ], "timestamp" : "2026-06-15T05:51:55.749", "fingerprint" : "241d8c3f4a6410d6931f7bbc420711469b931c71a7dc7e0071c696f06d7129e8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IntuitiveHealth1/3743990013579437-director-of-patient-access-optimization-and-implementation", "externalId" : "3743990013579437", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Plano", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "remote", "geo" : "33.0136764,-96.6925096" } ], "locationText" : "Plano, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's Degree", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "director", "professionalSkills" : [ "Patient Access Advocate", "Operational processes", "Operational improvement" ], "hardSkillsList" : [ "Registration accuracy", "Operational metrics" ], "softSkillsList" : [ "Leadership", "Initiative", "Problem solver", "Organizational", "Interpersonal", "Consultative skills" ], "hardSkills" : [ { "name" : "Registration accuracy", "level" : "intermediate" }, { "name" : "Operational metrics", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Initiative" }, { "name" : "Problem solver" }, { "name" : "Organizational" }, { "name" : "Interpersonal" }, { "name" : "Consultative skills" } ], "majorSkills" : "Patient Access, Process optimization, Implementation", "majorSkillsList" : [ "Patient Access", "Process optimization", "Implementation" ], "coreResponsibilities" : "Serve as senior Patient Access Advocate leader, Improve PAA registration accuracy, Establish standards for operation and training, Improve point of service collections, Oversee existing sites and new facility implementations, Document and implement workflows, Create and share standardized training plans, Improve access to and functionality of dashboards, Monitor registration accuracy, Monitor customer service, Monitor point of service collections, Monitor throughput, Affect changes in PAA staff, Strengthen and empower local Supervisors and Leads, Build and sustain operational excellence, Support patient access operational processes, Manage patient access operational processes, Execute patient access operational processes, Support operational processes for new facility openings, Manage operational processes for new facility openings, Execute operational processes for new facility openings, Support operational improvement initiatives, Manage operational improvement initiatives, Execute operational improvement initiatives, Provide detailed notes from observations, Troubleshoot with onsite staff, Troubleshoot for onsite staff, Remove operational obstacles, Provide coaching to site level nursing staff, Provide encouragement to site level nursing staff, Elevate operational issues identified, Communicate new site operations status, Provide clear direction, Provide clear communication, Provide clear guidance, Mitigate operational risks, Conduct post implementation analysis, Create recommendations based on lessons learned, Drive improvements in registration accuracy, Drive improvements in registration timeframe, Drive improvements in write-offs, Drive improvements in co-pay collections, Drive improvements in co-insurance collections, Drive improvements in Patient Net Promoter Score, Drive improvements in Left Without Being Seen/Treated, Drive improvements in Staff retention", "teamCollaboration" : "Cross-functionally coordinate teams; Work with local Supervisors; Work with local Leads; Work with Center Leadership; Work with VP of Implementations; Communicate with key stakeholders; Communicate with Health System Leadership; Communicate with Intuitive Health senior management", "projectManagementSkills" : [ "New facility implementations", "Operational improvement initiatives" ], "domainKnowledge" : "Patient registration; Emergency department operations; Ambulatory care; Urgent care model", "domainList" : [ "patient-registration", "emergency-department-operations", "ambulatory-care", "urgent-care-model" ], "domainSpecificKnowledge" : [ "Patient registration", "Emergency department operations", "Ambulatory care", "Urgent care model" ], "communicationSkills" : "Clear direction; Clear communication; Clear guidance", "documentationSkills" : "Document workflows", "problemSolvingSkills" : "Identify problems; Propose solutions; Evaluate existing sites; Evaluate new sites; Design solutions; Resolve complex issues; Troubleshoot operational obstacles", "specialRequirements" : "15% travel required, Multi-state travel required", "outcomesObjectives" : "Improve PAA registration accuracy; Improve point of service collections; Improve registration timeframe; Reduce write-offs; Improve co-pay collections; Improve co-insurance collections; Improve Patient Net Promoter Score; Reduce Left Without Being Seen/Treated; Improve Staff retention", "qualificationsBasic" : "Bachelor's Degree required, Subject matter expert on registration process in an emergency department, Familiarity with all financial and administrative regulatory requirements relevant to emergency department operations, Minimum of 5 years registration experience at an emergency department, Minimum of 3 years supervising registration personnel in an emergency department", "qualificationsPreferred" : "Freestanding ED/UC experience preferred, Experience working in Epic preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. Through partnerships with respected, high-performing health systems, Intuitive Health brings its innovative care model to communities known for clinical excellence. Team members are employed by Intuitive Health and work closely alongside our partners to deliver a seamless, patient-centered experience. JOB SUMMARY The Director of Patient Access Optimization and Implementation will serve as Intuitive’s senior Patient Access Advocate (PAA) leader. The role will have oversight over the PAA functions at Intuitive, with an emphasis on improving PAA registration accuracy, establishing standards for operation and training and improving point of service collections across all facilities. The oversight and responsibilities include existing sites and new facility implementations. The role will report to the VP of Integration-Operations. The Director will document and help implement workflows, create and share standardized training plans, and improve access to and functionality of dashboards to monitor registration accuracy, customer service, point of service collections, and throughput. This position will affect changes in PAA staff through some direct interaction and by strengthening and empowering local Supervisors and Leads to build and sustain operational excellence. Location: Remote Travel Requirements: 15% travel required. Travel is variable based on new site openings and other on-site work. Multi-state travel required. POSITION RESPONSIBILITIES * Responsible for support, management, and execution of patient access operational processes and workflows related to new facility openings and ongoing operational improvement initiatives Provides detailed notes from observations while working with new site openings * Troubleshoot with/for onsite staff to remove operational obstacles * Provide coaching and encouragement to site level nursing staff in the Intuitive Clinical Operational processes * Elevate operational issues identified to Center Leadership and VP of Implementations * Communication of new site operations status to key stakeholders, including Health System Leadership and Intuitive Health senior management * Provide clear direction, communication, and guidance to mitigate operational risks to all parties * Conduct post implementation analysis and create recommendations based on lessons learned * Drive improvements in the following metrics, against which this position will be evaluated: * Registration accuracy * Registration timeframe * Write-offs * Co-pay collections * Co-insurance collections * Patient Net Promoter Score * Left Without Being Seen/Treated * Staff retention COMPETENCIES * Positive attitude and high energy * Ability to work independently * In depth knowledge of patient registration in an emergency department * A high degree of initiative to identify problems and propose solutions to the VP of Integration-Operations * Problem solver who can evaluate existing and new sites to understand where operational support is needed and design solutions * Self-starter, initiator, strong organizational, interpersonal, and consultative skills a must * Track record of effectively influencing team members towards a greater goal * Self-driven, with an ability to work well under pressure and respond to shifting priorities * Demonstrated ability to coordinate people and teams cross-functionally to resolve complex issues within designated time frames required ## Qualifications REQUIRED QUALIFICATIONS * Bachelor's Degree required * Subject matter expert on registration process in an emergency department * Familiarity with all financial and administrative regulatory requirements relevant to emergency department operations * Minimum of 5 years registration experience at an emergency department * Minimum of 3 years supervising registration personnel in an emergency department * Freestanding ED/UC experience preferred * Experience working in Epic preferred OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ## Additional Information Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.", "summaryDescription" : "Director of Patient Access Optimization and Implementation at Intuitive Health. Skills: Patient Access, Process optimization, Implementation. Serve as senior Patient Access Advocate leader. Improve PAA registration accuracy", "postedDate" : "2026-06-11T15:16:23.000", "createdAt" : "2026-06-13T16:56:20.572", "lastUpdated" : "2026-06-15T05:51:55.749", "ingestTimestamp" : "2026-06-13T16:56:20.572", "mongoId" : "6a2c704a74d8ee00a09297a1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Registration accuracy", "Operational metrics", "Leadership", "Initiative", "Problem solver", "Organizational", "Interpersonal", "Consultative skills", "Patient Access", "Process optimization", "Implementation", "Patient Access Advocate", "Operational processes", "Operational improvement", "New facility implementations", "Operational improvement initiatives", "Patient registration", "Emergency department operations", "Ambulatory care", "Urgent care model" ], "skillCount" : 20, "jobCategory" : "other", "jobSubcategory" : "Corporate", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a2a837974d8ee00a0676275", "title" : "Training Developer and Documentation Analyst", "company" : "SMX", "salary" : { "min" : 96400.0, "max" : 160600.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Hollywood, Maryland, United States", "locations" : [ "Hollywood", "Maryland", "United States" ], "timestamp" : "2026-06-14T22:11:52.991", "fingerprint" : "24783045a0aac380c37e1b766f0ab9d9efd835c8c116e93ae1ed835775598775", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.smxtech.com/careers/?gh_jid=7767266003", "externalId" : "7767266003", "structuredLocations" : [ { "city" : "Hollywood", "state" : "Maryland", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.3380008,-76.5600957" } ], "locationText" : "Hollywood, Maryland, United States", "minimumEducation" : "Bachelor's", "technicalSkills" : "Articulate platform", "professionalSkills" : [ "Instructional design", "Time management" ], "hardSkillsList" : [ "Training program development", "LMS courseware development", "Instructional design" ], "hardSkills" : [ { "name" : "Training program development", "level" : "intermediate" }, { "name" : "LMS courseware development", "level" : "intermediate" }, { "name" : "Instructional design", "level" : "intermediate" } ], "majorSkills" : "Training development, Documentation analysis, LMS courseware", "majorSkillsList" : [ "Training development", "Documentation analysis", "LMS courseware" ], "coreResponsibilities" : "Develop and deliver training programs, Conduct Train-the-Trainer sessions, Conduct go-live training, Create training manuals, Create end-user guides, Create training materials, Develop LMS courseware, Deploy LMS courseware, Revise Training Course Catalog, Conduct phased training delivery, Provide virtual training support, Work cooperatively with Project Manager, Coordinate with functional teams, Coordinate with customer stakeholders, Incorporate feedback into LMS courses, Serve as subject matter expert", "teamCollaboration" : "Project Manager; UAT Coordinator; Functional teams; Customer stakeholders", "domainKnowledge" : "Child welfare information systems; Government case management systems", "domainList" : [ "child-welfare-information-systems", "government-case-management-systems" ], "domainSpecificKnowledge" : [ "Child welfare information systems", "Government case management systems" ], "toolProficiency" : [ "Articulate", "LMS" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Training Manuals; End-User Guides; Materials", "qualificationsBasic" : "Bachelor's degree or equivalent experience, Develop and deliver training programs, Experience with LMS courseware development, Instructional design skills, Handle shifting priorities, Excellent time management skills, Written and verbal communication skills", "qualificationsPreferred" : "Experience with Train-the-Trainer delivery, Knowledge of child welfare systems, Experience developing training for multiple user roles, Familiarity with parallel development approaches, Familiarity with phased training delivery", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "SMX is currently recruiting for Training Specialists to support our State and Local Government customers on a child welfare information system implementation. SMX seeks to advance the critical missions of the United States through advanced software development, operation and maintenance of multiple 24x7 complex environments, and professional business consulting leveraging a wide variety of process methodologies and technologies. You will join a team of highly driven, supportive, and skilled professionals engaged in delivering solutions for our most critical national and local challenges. Essential Duties: • Develop and deliver comprehensive training programs for child welfare information system implementation, including Train-the-Trainer (TTT) sessions and go-live training • Create training deliverables including Training Manuals, End-User Guides and Materials using the Articulate platform • Develop and deploy LMS courseware for all training modules, including PowerPoint presentations and user guides • Revise Training Course Catalog to address customer comments through project completion • Conduct phased training delivery with accelerated TTT and parallel LMS development approach • Provide virtual training delivery support to in person training team as needed • Work cooperatively with Project Manager and UAT Coordinator in developing training objectives and ensuring alignment with project timelines • Coordinate with project functional teams and customer stakeholders on training environment access, configuration, and delivery requirements • Incorporate feedback from TTT attendees into LMS courses on a rolling basis before go-live training begins • Serve as subject matter expert for training-related technical issues and resolution Required Skills/Experience: • Bachelor's degree in instructional design, education, technical or business-related discipline, or equivalent years of experience • Practical experience in developing and delivering training programs in a State and Local or Department of Defense environment • Experience with Learning Management System (LMS) courseware development and deployment • Strong instructional design skills with ability to create training manuals, end-user guides, and learning materials • Ability to handle shifting priorities and possess excellent time management skills to meet aggressive deadlines • Strong written and verbal communication skills to interact with stakeholders and deliver effective training Desired Skills/Experience: • Experience with Train-the-Trainer delivery methodologies • Knowledge of child welfare information systems or similar government case management systems • Experience developing training materials for multiple user roles and skill levels • Familiarity with parallel development approaches and phased training delivery Application deadline: August 15, 2026 #LI-SA1 The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement. The proposed salary for this position is: $96,400—$160,600 USD At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success. We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration. SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification. SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i. e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).", "summaryDescription" : "Training Developer and Documentation Analyst at SMX. Skills: Training development, Documentation analysis, LMS courseware. Develop and deliver training programs. 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Skills: Data engineering, Machine learning, Business intelligence, Analytics engineering. Design Catalytic Finance. 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Technical teams; Business teams", "projectManagementSkills" : [ "Project management", "Implementation timelines" ], "domainKnowledge" : "Learning Management Systems; LMS integrations; Authentication platforms; Student information systems; LTI; SAML; CAS; Shibboleth; Tutoring programs; Educational outcomes", "domainList" : [ "learning-management-systems", "lms-integrations", "authentication-platforms", "student-information-systems", "lti", "saml", "cas", "shibboleth", "tutoring-programs", "educational-outcomes" ], "domainSpecificKnowledge" : [ "Learning Management Systems", "LMS integrations", "Authentication platforms", "Student information systems", "LTI", "SAML", "CAS", "Shibboleth", "Tutoring programs", "Educational outcomes" ], "toolProficiency" : [ "Excel", "SQL", "Salesforce", "Power BI", "Tableau", "SSRS" ], "communicationSkills" : "Client-facing discussions; Written communication; Verbal communication; Presentation skills", "problemSolvingSkills" : "Solving complex problems; Translating data", "qualificationsBasic" : "Bachelor's degree, 3-5 years experience, Manage multiple implementations, Experience with LMS, Experience with LTI, Experience with SAML, Experience with CAS, Experience with Shibboleth, Advanced Excel functions, SQL", "qualificationsPreferred" : "Salesforce experience preferred, Power BI experience preferred, Tableau experience preferred, SSRS experience preferred, Higher education experience preferred, K-12 school districts experience preferred, Public libraries experience preferred, Education technology experience preferred", "rawDescription" : "About The Princeton Review The Princeton Review is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college- and graduate school–bound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U. S. It comprises a community of thousands of tutors who have delivered more than 22 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY. Follow the company on LinkedIn, YouTube and Instagram. About the Position Interested in helping institutional partners across the country improve student outcomes through technology, data, and strategic program implementation? Join Tutor.com/The Princeton Review as an Implementation and Client Analytics Manager. This role combines technical implementation leadership, client relationship management, and data analytics expertise to support successful tutoring program launches and ongoing institutional success. You will serve as a trusted partner to colleges, universities, public libraries, and K-12 school districts by managing implementations, supporting technical integrations, and delivering meaningful reporting and insights that help clients maximize the impact of their tutoring programs. The ideal candidate enjoys solving complex problems, working cross-functionally, analyzing large datasets, and translating data into actionable recommendations for both technical and non-technical audiences. What You'll Do Client Implementation & Customer Success Lead onboarding, implementation, and technical support efforts for institutional clients adopting Tutor.com services. Manage implementation timelines, launch activities, training programs, and client communications to ensure successful deployments. Build strong relationships with institutional stakeholders while serving as a trusted advisor throughout the client lifecycle. Technical Consulting & Integrations Support client integrations with Learning Management Systems (LMS), authentication platforms, and student information systems. Provide expertise on technologies and standards including LTI, SAML, CAS, and Shibboleth. Partner with Product, Engineering, Operations, and Customer Success teams to resolve technical issues and improve implementation processes. Data Analytics & Reporting Analyze institutional usage, engagement, and outcomes data to identify trends, opportunities, and areas for program optimization. Develop client-facing reports, dashboards, visualizations, and presentations that communicate program effectiveness, ROI, and student impact. Translate complex datasets into actionable insights that support strategic decision-making for both clients and internal stakeholders. Operational Excellence & Continuous Improvement Support development of scalable reporting processes, analytics best practices, and data governance standards. Collaborate across teams to improve reporting workflows, implementation processes, and client-facing tools. Contribute to strategic client reviews, renewals, and impact discussions through data-driven storytelling and recommendations. Who You Are You have a bachelor’s degree and 3–5 years of experience in implementation, project management, customer success, client services, or a related field. You have experience managing multiple client implementations simultaneously while maintaining exceptional customer service. You have experience supporting Learning Management Systems (LMS) and related technologies, including authentication and integration standards such as LTI, SAML, CAS, and Shibboleth. You are comfortable working with data and reporting tools, including advanced Excel functions and SQL. Experience with Salesforce, Power BI, Tableau, SSRS, or similar reporting and visualization platforms is strongly preferred. You can interpret complex datasets and present insights clearly to both technical and non-technical audiences. You have strong written, verbal, and presentation skills and are comfortable leading client-facing discussions. You are highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. You are a proactive problem solver who enjoys learning new technologies and identifying scalable solutions. Experience working with higher education institutions, K-12 school districts, public libraries, or education technology organizations is preferred. You are a collaborative partner who works effectively across technical and business teams. You are passionate about using data, technology, and student support services to improve educational outcomes. The Princeton Review and Tutor.com offer a competitive salary which commensurates with experience and skills. US Pay Range $80,000—$90,000 USD The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on, and all qualified applicants will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Review Privacy Policy for California Applicants", "summaryDescription" : "Implementation and Client Analytics Manager at TPR Education, LLC. Skills: Client implementation, Data analytics, Technical integrations. Lead onboarding efforts. 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At Climate First Bank, we’re redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services—including solar, residential, commercial, ESOP Banking, Structured Finance and SBA loans—all designed to power a better future. We’re proud to be a Certified B Corporation, a member of 1% for the Planet, and part of the Global Alliance for Banking on Values (GABV), reflecting our deep commitment to sustainability, transparency, and ethical banking. With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we’re proving that banking can be a force for good. We don’t just support environmental and social causes—we’re built on them. Under our Holding Company, Climate First Bancorp, we are also powered by OneEthos. OneEthos operates at the intersection of fintech and traditional banking to expand access to inclusive, values-driven financial services. Regulated by the Federal Reserve Bank, it equips Community Banks, Credit Unions, CDFIs, and Green Banks with ethical lending tools—especially in climate finance and solar lending. Join the Movement We’re seeking driven, mission-aligned individuals ready to make an impact. If you’re passionate about sustainability, thrive in a fast-paced, results driven environment, and want to be part of something bigger, you will feel right at home. Our team is one of goal-setters, go-getters, problem solvers, thought leaders, and changemakers. We celebrate wins, tackle challenges head-on, and push boundaries. Fueled by purpose, we thrive where perseverance and passion turn ambitious goals into reality. Thrive at Climate First Bank At Climate First Bank, we’re investing in your future. We offer a comprehensive, people-first benefits package that supports your health, finances, and work-life balance. Compensation — In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. Actual compensation is based on industry salary ranges, internal salary structures, experience, skills and other job-related factors. Health Coverage — 100% employer-paid for employees; employer contribution for dependents by Us Medical, Dental Eastern Standard Hours. Occasional U. S. travel for company events. Tobacco-Free employer. All employees must affirm to be non-smokers or affirm commitment to cessation within 90-days of offer acceptance. Sustained standing and sitting, frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs. Equal Opportunity Statement: At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans E-Verify Statement: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U. S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9", "summaryDescription" : "Loan Documentation Specialist at Climate First Bank", "postedDate" : "2026-06-13T21:16:19.373", "createdAt" : "2026-06-13T21:16:19.373", "lastUpdated" : "2026-06-15T06:40:09.644", "ingestTimestamp" : "2026-06-13T21:16:19.373", "mongoId" : "6a2c7fce74d8ee00a0956649", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Climate finance", "Solar lending" ], "skillCount" : 2, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c6c0174d8ee00a091641c", "title" : "Product Structuring and Implementation Specialist", "company" : "Bridgewater Associates", "industry" : "FinTech", "salary" : { "min" : 1.0E7, "max" : 1.5E7, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Product Structuring and Implementation Specialist in India, adjusted for mid-seniority and a large financial services firm." }, "location" : "Client Service Roles", "locations" : [ "Client Service Roles" ], "timestamp" : "2026-06-15T07:43:23.520", "fingerprint" : "6936fe105950e5f3d6d743a37fea4e9a880f4a875bac99fbc1bd35f0cf580105", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bridgewater89/jobs/8568908002", "externalId" : "8568908002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "clint", "state" : "texas", "country" : "United States", "continent" : "north america", "source" : "locations-index", "geo" : "31.59234,-106.22414" } ], "locationText" : "Client Service Roles", "technicalSkills" : "Python, R, MATLAB, SQL, Bloomberg Terminal, Reuters Eikon, FactSet, Murex, Calypso", "professionalSkills" : [ "Client management", "Product development", "Product implementation", "Portfolio construction", "Investment strategy" ], "hardSkillsList" : [ "Financial modeling", "Quantitative analysis" ], "hardSkills" : [ { "name" : "Financial modeling", "level" : "intermediate" }, { "name" : "Quantitative analysis", "level" : "intermediate" } ], "majorSkills" : "Product structuring, Implementation, Client projects", "majorSkillsList" : [ "Product structuring", "Implementation", "Client projects" ], "coreResponsibilities" : "Execute on client projects, Launch funds, Manage funds, Launch products, Manage products, Manage custom mandates, Serve as expert, Structure portfolios, Implement portfolios, Collaborate with teams, Execute projects, Build custom mandates, Launch custom mandates, Partner on initiatives", "teamCollaboration" : "Cross departmental initiatives; Client investment teams; Implementation teams; Senior executives; Relationship teams; Portfolio management; Legal teams; Operations teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Asset management; Investment principles; Financial markets; Portfolio management; Investment strategy", "domainList" : [ "asset-management", "investment-principles", "financial-markets", "portfolio-management", "investment-strategy" ], "domainSpecificKnowledge" : [ "Asset management", "Investment principles", "Financial markets", "Portfolio management", "Investment strategy" ], "toolProficiency" : [ "Excel", "PowerPoint" ], "problemSolvingSkills" : "Analytical; Problem-solving", "specialRequirements" : "4 days onsite, Westport, NYC", "qualificationsBasic" : "5+ years experience, Consulting experience, Product development experience, Excel proficiency, PowerPoint proficiency, Financial services experience", "qualificationsPreferred" : "Analytical skills, Problem-solving skills, Project management skills", "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Bridgewater Bridgewater Associates is a premier asset management firm, focused on delivering unique insight and partnership for the most sophisticated global institutional investors. Our investment process is driven by a tireless pursuit to understand how the world’s markets and economies work — using cutting edge technology to validate and execute on timeless and universal investment principles. Founded in 1975, we are a community of independent thinkers who share a commitment for excellence. By fostering a culture of openness, transparency, and inclusion, we strive to unlock the most complex questions in investment strategy, management, and corporate culture. Explore more information about Bridgewater on our website here. Our Culture Our culture is anchored in excellence, meaning constant improvement, and it is deeply tied to our mission. Because markets are objective, competitive, and getting smarter everyday, we need to keep rapidly improving to have any chance of beating them. Truth is our most essential tool for engaging with the markets and constantly improving because once you know what's true about your problems and opportunities, you can determine how to get better. Valuing truth means being transparent about your decision-making and mistakes, giving and receiving feedback with humility, and fighting for the best answers over hierarchy, ego, or self-interest. Operating this way is hard – it's only possible because we build meaning in our work and relationships. This meaning comes from the audacity of the mission, and the joy of working alongside people who make you a better version of yourself. The culture, like Bridgewater itself, is always evolving. In 1997 our founder Ray Dalio wrote down his lessons, starting with a Philosophy Statement which remains our foundation. This later evolved into a set of 300+ Principles. In 2022, when Ray transitioned the company, we re-underwrote several of those principles and evolved others, with a specific focus on Meritocracy. Today the culture sits, alongside our people, as our most important edge. When we get it right, it’s the engine that powers everything else. About the Client Service Department The goal of Client Service is to build and grow meaningful relationships with the world’s largest, most sophisticated investors and help clients achieve their goals through high quality return streams and tailored insights. To this end, we deeply understand the global pools of capital, develop strategies to effectively develop relationships, and partner with clients on their most difficult investment and portfolio construction problems. We help our clients broaden their understanding of our investment process, strategies and performance as well as deepen their understanding of financial markets more generally. About the Product Development and Implementation Team The Product Development and Implementation team plays a pivotal role in helping our largest clients with their Bridgewater portfolios. The team explores and launches new products and custom portfolios for our clients, manages new client on-boarding, and provide day-to-day operational oversight for existing client mandates. The team sits at the nexus of various parts of Bridgewater and functions as a bridge connecting our senior executives, clients, and relationship teams to portfolio management, legal, and operations teams. This role offers a great opportunity to learn about the asset management business and Bridgewater’s approach to client management, product development, and product implementation while working with leaders across the organization. About the Role As a Product Structuring and Implementation Specialist, you will help us achieve our mission by collaborating with our client, investment, and implementation teams at Bridgewater to execute on client projects related to launching and managing our funds, custom mandates, and products. The role has three broad areas of responsibility: (1) driving cross departmental initiatives related to launching new funds and products, (2) partnering on the creation and evolution of custom portfolios for our largest clients, and (3) serving as an expert for our clients in areas related to portfolio structuring and implementation. This person will collaborate with investment and implementation teams at Bridgewater, as well as clients, to execute projects. Those projects can range from questions about how we manage client portfolios, to building and launching custom investment mandates. In addition, portfolio specialists will partner on strategic initiatives that cut across our book of business or across Bridgewater departments. The ideal candidate must possess a balance of analytical, problem-solving, and project management capabilities, as well as have keen market and commercial awareness. You will drive the following responsibilities: Partner with clients, client teams, and professionals across various Bridgewater departments (portfolio management, legal, and operations) to launch client portfolios, manage transitions and negotiate guidelines In partnership with Investment teams, shape and drive the product and commercial strategy for new and existing Bridgewater investments Collaborate with the team and other departments to support the project management and implementation of new product launches Support the on-boarding of new investment mandates, including negotiating commercial terms and fees Initiate and drive strategic initiatives that cut across clients and departments to enhance our portfolio implementation in response to broader investment and commercial strategic initiatives, client requirements, the competitive marketplace, and/or regulatory changes Liaise with global institutional clients in Asia, Middle East, Europe, and the US You will be a click for the role if you: Are analytical, highly logical, and structured in your thinking Have the ability to perceive problems and resolve them by identifying and weighing tradeoffs Have strong investment understanding and track record working with complex investment products and teams Are able to communicate clearly and concisely across multiple stakeholders and projects to meet requirements, including communication of investment and legal subject matter Are a strong project manager and can practically drive initiatives and projects to resolution Have a broad understanding of the asset management industry in either a product development, business strategy, marketing, and/or product management role Minimum Qualifications: Undergraduate degree from an accredited institution 2-8 years relevant experience building data driven business cases for investment or critical decision making Strong preference for candidates with experience working with sophisticated investment products and portfolios Strong analytical problem-solving skills Experience project managing and driving results for business initiatives Consulting and/or product development experience Strong proficiency in Excel and PowerPoint Partnership or direct work in financial services Physical Requirements: This role will follow a hybrid schedule, with an onsite requirement of 4 days. Required on-site locations and schedules vary by team, but will either be based in Westport, NYC or involve some degree of alternating between campuses. Wage Range: The wage range for this role is $135,000 - $215,000 inclusive of base salary and discretionary target bonus. The expected base salary for this role is between 70% - 90% of this wage range. Why Choose Bridgewater? It takes all types to make Bridgewater great. We seek a diverse group of innovative thinkers and push them to engage in rigorous and thoughtful inquiry. We develop people through an honest examination of their abilities and performance, enabling personal growth and professional development. We strive to provide you opportunities that will challenge you and unlock your potential. One of our core priorities at Bridgewater is to enable our employees to build a great life and career, and we believe our benefits are an important extension of that philosophy. As such, currently Bridgewater offers a competitive suite of benefits. Explore more information about Bridgewater’s benefits on our website here. Bridgewater reserves the right to change its current benefits program at any time, in a manner that is consistent with applicable federal and state regulations. This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Bridgewater has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position. Bridgewater Associates, LP is an Equal Opportunity Employee", "summaryDescription" : "Product Structuring and Implementation Specialist at Bridgewater Associates. Skills: Product structuring, Implementation, Client projects. Execute on client projects. Launch funds", "postedDate" : "2026-06-13T20:15:49.283", "createdAt" : "2026-06-13T20:15:49.283", "lastUpdated" : "2026-06-15T07:43:23.520", "ingestTimestamp" : "2026-06-13T20:15:49.283", "mongoId" : "6a2c6c0174d8ee00a091641c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Financial modeling", "Quantitative analysis", "Product structuring", "Implementation", "Client projects", "Client management", "Product development", "Product implementation", "Portfolio construction", "Investment strategy", "Project management", "Asset management", "Investment principles", "Financial markets", "Portfolio management", "Excel", "PowerPoint" ], "skillCount" : 17, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2af57474d8ee00a073a399", "title" : "Director of Clinical Documentation Integrity", "company" : "Guidehouse", "industry" : "Healthcare", "salary" : { "min" : 122000.0, "max" : 203000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "certifications" : [ "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA" ], "timestamp" : "2026-06-14T23:34:11.861", "fingerprint" : "08a232665e7e25c380c698717478e486fd9e6f851f98ba8678083ae8188a2bec", "source" : "workday", "language" : "en", "applyUrl" : "https://guidehouse.wd1.myworkdayjobs.com/External/job/US---Remote-Any-location/Director-of-Clinical-Documentation-Integrity_40351-1", "externalId" : "40351", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "Python, R, MATLAB, SQL, Bloomberg Terminal, Reuters Eikon, FactSet, Murex, Calypso", "professionalSkills" : [ "Clinical documentation", "Process improvement", "Workflow optimization", "Data analysis", "Trending", "Reporting management", "Performance improvement", "Revenue cycle" ], "hardSkillsList" : [ "Clinical proficiency", "Data analysis", "Trending", "Reporting", "Process management", "Workflow management", "Compliance auditing", "Reimbursement systems", "Regulatory interpretation" ], "softSkillsList" : [ "Critical thinking", "Leadership" ], "hardSkills" : [ { "name" : "Clinical proficiency", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Trending", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Process management", "level" : "intermediate" }, { "name" : "Workflow management", "level" : "intermediate" }, { "name" : "Compliance auditing", "level" : "intermediate" }, { "name" : "Reimbursement systems", "level" : "intermediate" }, { "name" : "Regulatory interpretation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Leadership" } ], "majorSkills" : "Clinical documentation, Process management, Data analysis, Regulatory compliance", "majorSkillsList" : [ "Clinical documentation", "Process management", "Data analysis", "Regulatory compliance" ], "coreResponsibilities" : "Demonstrate clinical proficiency, Oversee CDI solution, Create support structure for medical staff, Achieve clinical and operational excellence, Meet contractual obligations, Achieve best practice CDI metrics, Assist in meeting organizational goals, Design process improvements, Manage process improvements, Design workflow improvements, Manage workflow improvements, Design system implementations, Manage system implementations, Design project management, Manage project management, Determine metric measurements, Analyze CDI data, Track CDI data, Trend CDI data, Report CDI data, Analyze organizational data, Track organizational data, Trend organizational data, Report organizational data, Ensure CDI team has education, Ensure CDI team has tools, Collaborate with Physician Advisors, Collaborate with CMO, Collaborate with CQO’s, Collaborate with key providers, Collaborate with Department leaders, Participate on committees, Present at revenue cycle meetings, Demonstrate solution performance, Demonstrate improvement in clinical documentation, Escalate issues/concerns to VP, Manage CDI productivity, Manage CDI quality, Manage CDI education, Manage CDI training, Manage CDI compliance auditing, Manage CDI data analysis, Manage CDI trending, Manage CDI report management, Develop standardized practices, Develop efficient practices, Develop standardized processes, Develop efficient processes, Develop standardized workflows, Develop efficient workflows, Develop standard operating procedures, Interpret health care regulations, Adapt health care regulations, Apply health care regulations, Analyze complex clinical scenarios, Apply critical thinking, Develop processes for performance, Develop workflows for performance, Optimize technology for performance, Communicate with medical staff, Communicate with clinical departments, Communicate with facility leadership, Maintain expert knowledge of CDI, Maintain expert knowledge of coding process, Understand coding guidelines, Understand DRG payer groups, Understand clinical documentation trends, Understand hospital acquired conditions, Understand patient safety indicators, Understand mortality modeling, Understand core measure guidelines, Understand reimbursement systems, Understand federal regulations, Understand state regulations, Understand payer-specific regulations, Understand documentation policies, Understand coding policies, Assist in CDI assessments, Assist in staffing analysis, Quantify opportunities for improvement, Quantify return on investment, Analyze data, Create client presentations, Assess health system opportunities, Identify health system opportunities, Monitor performance of CDI program, Ensure alignment with department goals, Ensure alignment with organizational goals, Hold CDI team accountable, Meet key performance indicators, Meet revenue cycle goals, Drive optimal use of CDI technology, Drive optimal use of reporting capabilities, Assist with CDI technology selection, Assist with CDI technology implementation, Promote compliance, Promote teamwork, Foster positive working environment, Foster transparent working environment, Foster trusting working environment, Foster focused working environment, Achieve maximum results, Cultivate relationships among facility leadership, Advance business objectives, Facilitate best practice model for CDI, Link accurate capture to accurate code, Ensure accurate reporting, Ensure physician profiling accuracy, Ensure acuity capture accuracy, Approve direct report timesheets, Perform quarterly check-in’s, Perform annual performance evaluations, Complete mandatory compliance modules, Participate in facility meetings, Demonstrate understanding of CDI offerings, Demonstrate understanding of Revenue Cycle offerings, Demonstrate understanding of Guidehouse offerings, Act as lead for Guidehouse CDI Solution, Participate in CDI leadership recruiting, Provide status updates to VP, Provide status updates to client, Provide status updates to Guidehouse leaders, Facilitate client facing meetings, Determine appropriate format for deliverables, Determine appropriate scope for deliverables, Create deliverables for senior audiences, Listen effectively", "teamCollaboration" : "Collaborate with hospital leadership; Collaborate with Guidehouse leadership; Collaborate with Physician Advisors; Collaborate with CMO; Collaborate with CQO’s; Collaborate with key providers; Collaborate with Department leaders; Collaborate with HIM Director; Collaborate with Coding leadership; Collaborate with Case Management; Collaborate with Quality; Collaborate with Medical staff; Work with CDI leadership; Work with facility leadership", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Clinical documentation; Health care regulations; Reimbursement systems; Coding guidelines; DRG payer groups; Hospital acquired conditions; Patient safety indicators; Mortality modeling; Core measure guidelines; Revenue cycle", "domainList" : [ "clinical-documentation", "health-care-regulations", "reimbursement-systems", "coding-guidelines", "drg-payer-groups", "hospital-acquired-conditions", "patient-safety-indicators", "mortality-modeling", "core-measure-guidelines", "revenue-cycle" ], "domainSpecificKnowledge" : [ "Clinical documentation", "Health care regulations", "Reimbursement systems", "Coding guidelines", "DRG payer groups", "Hospital acquired conditions", "Patient safety indicators", "Mortality modeling", "Core measure guidelines", "Revenue cycle" ], "toolProficiency" : [ "PowerPoint", "Excel" ], "communicationSkills" : "Effective communication; Facilitation skills; Client facing meetings; Senior-level presentations", "documentationSkills" : "Clinical documentation", "continuousLearning" : "Skills Development; Certifications; Personal Development; Learning Opportunities; Tuition Reimbursement", "problemSolvingSkills" : "Critical thinking", "specialRequirements" : "Up to 10% travel", "outcomesObjectives" : "Achieve best practice CDI metrics; Meet overall organizational goals; Improve clinical documentation performance; Improve clinical documentation outcomes; Ensure alignment with department goals; Ensure alignment with organizational goals; Meet key performance indicators; Meet revenue cycle goals; Achieve maximum results", "qualificationsBasic" : "Expert knowledge/experience in managing CDI Solution, Broad knowledge of health care regulations, Extensive knowledge of reimbursement systems, Extensive knowledge of federal, state, and payer-specific regulations, Project management skills", "qualificationsPreferred" : "CFA charterholder preferred, CPA preferred, FRM preferred, Series 7/63/65 preferred, CAIA preferred, CFP preferred, ACCA preferred, ACA preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "**_Job Family_ :** CDI Specialist ** _Travel Required_ :** Up to 10% **_Clearance Required_ :** None ** _What You Will Do:_** The Director of Clinical Documentation Integrity demonstrates a high level of clinical proficiency and critical thinking skills necessary for oversight and success of the CDI solution. The CDI Director, in collaboration with the hospital clinical leadership, creates a support structure within the medical staff for achieving clinical and operational excellence in relation to Clinical Documentation Integrity efforts. Works collaboratively with Guidehouse and facility CDI leadership team to meet contractual obligations, achieve best practice CDI metrics and assist in meeting overall organizational goals related to documentation improvement. The CDI Director must demonstrate ability to design and manage process and workflow improvements, system implementations and project management. The CDI Director will be instrumental in determining metric measurements that are meaningful to the organization and demonstrate solution success. Will assist in analyzing, tracking, trending and reporting CDI and/or organizational data and metrics. The CDI Director in coordination with the Guidehouse CDI leadership, will be responsible to ensure the CDI team has the education and tools necessary to be successful and compliant. The CDI Director will collaborate extensively and in a collegial manner with Physician Advisors, Chief Medical Officer (CMO), Chief Quality Officers (CQO’s), other key providers and client site Department leaders. Actively participates on committees and presents at the monthly revenue cycle meetings to demonstrate solution performance and improvement in clinical documentation. The CDI Director will escalate issues/concerns to the Vice President of CDI. **_Essential Job Functions_** * Expert knowledge/experience in managing all aspects of a Clinical Documentation Improvement Solution to include CDI productivity, quality, education and training, compliance auditing, data analysis and trending, report management, performance improvement initiatives and developing standardized, efficient practices, processes and workflows as well as standard operating procedures. * Broad knowledge of health care regulations. The ability to interpret, adapt, and apply guidelines and procedures, in addition to the ability to analyze complex clinical scenarios and apply critical thinking. * Assist in the development of processes, workflows and technology optimization designed to improve clinical documentation performance and outcomes. * Demonstrate effective and meaningful communication skills and collaboration with medical staff, clinical departments and other key facility leadership team members. * Maintains and demonstrates expert knowledge of CDI and coding process best practices. * Strong knowledge and understanding in the ever-changing arenas of coding guidelines, DRG payer groups, clinical documentation trends, hospital acquired conditions (HAC’s), patient safety indicators (PSI’s), mortality modeling and core measure guidelines. * Must have extensive knowledge of reimbursement systems, federal, state, and payer-specific regulations and policies pertaining to documentation and coding. * Strong project management skills. **_Duties and Responsibilities_** * Assist in CDI assessments, staffing analysis and demonstrate ability to quantify opportunities for improvement and return on investment. * Demonstrates ability to analyze data and create meaningful, professional, client ready PowerPoint and/or Excel presentations. * Ability to assess and identify potential health system opportunities for best practice CDI metrics and workflows. * Monitors the performance of CDI program to ensure alignment with department and organizational goals. * Works collaboratively with CDI leadership to hold CDI team accountable for meeting key performance indicators and overarching revenue cycle goals. * Drives optimal use of the CDI technology application and reporting capabilities. * Assist with CDI technology selection and implementation as required. * Leads by example, promoting compliance and teamwork by fostering positive, transparent, trusting and focused working environment to achieve maximum results. * Cultivates strong, trustworthy relationships among facility leadership team (HIM Director, Coding leadership, Case Management, Quality and Medical staff) resulting in support and participation in initiatives which advance business objectives * Become an advocate for facilitating the best practice model for CDI, linking the most accurate capture of documented bedside care to the most accurate code assignment; ensuring the most accurate reporting for the facility, physician profiling and acuity capture. * Ensure query compliance training and quality review process established for each CDI solution. * Assist in approving direct report timesheets, perform quarterly check-in’s and annual performance evaluations meeting required deadlines. * Complete mandatory Guidehouse compliance modules by due date. **_Client Service/ Business Development:_** * Active participant in facility meetings * Demonstrates a comprehensive understanding of CDI and Revenue Cycle service offerings as well as Guidehouse service offerings. * Perceived by the client as a lead for the Guidehouse CDI Solution. * Actively participates in the CDI leadership recruiting process. **_Communication:_** * Provides regular status updates to VP of Operations, client and other Guidehouse leaders * Demonstrates strong facilitation skills. * Demonstrates ability to lead client facing meetings. * Demonstrates the ability to determine the most appropriate format and scope for client deliverables including the ability to create deliverables suitable for senior-level client and internal audiences. * Demonstrates effective listening skills. * Ability to identify and articulate project obstacles/ issues and determine potential solutions while working collaboratively. * Expresses self in a confident manner in individual and group settings ** _What You Will Need:_** * Requires a University Degree and minimum 12 years of prior relevant experience; (Relevant experience may be substituted for formal education or advanced degree) * At least one of the following: RN, MD or MD equivalent, RHIA, RHIT or CCS * Must maintain credential while employed. * Requires at least 5 years acute care hospital CDI leadership experience. * Requires at least 3 years prior management experience. * Familiarity with encoder and DRG assignment (MS and APR) * Strong _clinical understanding of disease processes, clinical indicators and treatment._ * Maintains current working knowledge of Official Coding Guidelines, Coding Clinic and federal updates to DRG system (MS, APR, AP etc.) * Understands PSI, HAC and mortality observed to expected impact as it relates to coding and CDI. * Ability to converse with physicians in sometimes difficult scenarios. * Ability to conduct meaningful presentations to facility physicians and leadership. **_What Would Be Nice To Have:_** * Graduate-level education Master’s or Doctorate degree #LI-DNI The annual salary range for this position is $122,000.00-$203,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. **_What We Offer_ :** Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: * Medical, Rx, Dental & Vision Insurance * Personal and Family Sick Time & Company Paid Holidays * Position may be eligible for a discretionary variable incentive bonus * Parental Leave * 401(k) Retirement Plan * Basic Life & Supplemental Life * Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts * Short-Term & Long-Term Disability * Tuition Reimbursement, Personal Development & Learning Opportunities * Skills Development & Certifications * Employee Referral Program * Corporate Sponsored Events & Community Outreach * Emergency Back-Up Childcare Program _**About Guidehouse**_ Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [RecruitingAccommodation@guidehouse.com](mailto:RecruitingAccommodation@guidehouse.com). All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [guidehouse@myworkday.com](mailto:guidehouse@myworkday.com). Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [recruiting@guidehouse.com](mailto:recruiting@guidehouse.com). Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. _Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee._", "summaryDescription" : "Director of Clinical Documentation Integrity at Guidehouse. Skills: Clinical documentation, Process management, Data analysis, Regulatory compliance. Demonstrate clinical proficiency. Oversee CDI solution", "postedDate" : "2026-06-10T05:11:00.905", "createdAt" : "2026-06-12T05:11:00.727", "lastUpdated" : "2026-06-14T23:34:11.861", "ingestTimestamp" : "2026-06-12T05:11:00.727", "mongoId" : "6a2af57474d8ee00a073a399", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://guidehouse.wd1.myworkdayjobs.com/External/job/US---Remote-Any-location/Director-of-Clinical-Documentation-Integrity_40351-1", "salaryAnnualMin" : 122000, "salaryAnnualMax" : 203000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Clinical proficiency", "Data analysis", "Trending", "Reporting", "Process management", "Workflow management", "Compliance auditing", "Reimbursement systems", "Regulatory interpretation", "Critical thinking", "Leadership", "Clinical documentation", "Regulatory compliance", "Process improvement", "Workflow optimization", "Reporting management", "Performance improvement", "Revenue cycle", "Project management", "Health care regulations", "Coding guidelines", "DRG payer groups", "Hospital acquired conditions", "Patient safety indicators", "Mortality modeling", "Core measure guidelines", "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA", "PowerPoint", "Excel" ], "skillCount" : 38, "jobCategory" : "engineering", "seniorityLevel" : "executive", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare" }, { "id" : "6a2c878c74d8ee00a09699d5", "title" : "Training and Implementation Specialist", "company" : "risr/", "industry" : "Computer Software", "salary" : { "min" : 75000.0, "max" : 90000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T21:40:10.092", "fingerprint" : "26039569b352888381e179bc19137debbb6f9d123765deff63d511fcbda84d7c", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/C14DE21034/apply", "externalId" : "C14DE21034", "industryFunction" : { }, "locationPoint" : "56.1304,-106.3468", "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "professionalSkills" : [ "System configuration", "Change management", "Solution design" ], "hardSkillsList" : [ "Software training", "Onboarding", "System implementation", "Documentation creation", "Customer support" ], "hardSkills" : [ { "name" : "Software training", "level" : "intermediate" }, { "name" : "Onboarding", "level" : "intermediate" }, { "name" : "System implementation", "level" : "intermediate" }, { "name" : "Documentation creation", "level" : "intermediate" }, { "name" : "Customer support", "level" : "intermediate" } ], "majorSkills" : "Customer onboarding, Implementation, Learning resource creation, Customer support", "majorSkillsList" : [ "Customer onboarding", "Implementation", "Learning resource creation", "Customer support" ], "coreResponsibilities" : "Lead customers through onboarding and implementation, Capture functional requirements and existing processes, Configure systems to support customer needs, Support customers through change, Design and maintain learning and implementation resources, Turn recurring customer questions into reusable documentation, Enable customers to self-serve confidently, Improve onboarding materials based on feedback, Deliver tailored training sessions, Provide thoughtful support during critical moments, Empower customers rather than create dependency, Surface trends, risks, and opportunities for improvement, Translate customer experience into clear insights", "teamCollaboration" : "Internal teams; Customer Success Team; Business analysis; Engineering; Product", "domainKnowledge" : "Workplace-based assessments; Patient care", "domainList" : [ "workplace-based-assessments", "patient-care" ], "domainSpecificKnowledge" : [ "Workplace-based assessments", "Patient care" ], "communicationSkills" : "Written communication; Spoken communication; Training delivery; Documentation production", "documentationSkills" : "Learning resources; Implementation resources; Solution definitions; SOPs; Reusable documentation; Learning collateral; Onboarding materials", "continuousLearning" : "Learning and development", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Live in Ontario, Quebec, New Brunswick, Nova Scotia, or Prince Edward Island", "outcomesObjectives" : "Customers onboard smoothly and feel supported; Users understand how to use the platform confidently; Clear documentation and learning resources reduce friction; Customers feel trusted, capable, and well cared for", "qualificationsBasic" : "Experience delivering software system training or onboarding for end users, Explain complex concepts clearly and adapt approach for different audiences, Communicate clearly and confidently in written and spoken English, Confidence in learning new systems and navigating technical details, Problem-solving skills and a calm, structured approach to troubleshooting, Experience creating clear, user-focused learning or implementation materials, Comfort handling sensitive information in line with GDPR and quality standards, Ability to work thoughtfully about balance and flexibility", "qualificationsPreferred" : "Experience with customer success platforms, Experience with SaaS products, Experience in a customer-facing role", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Full-time, permanent position. The role is based in Canada, and applicants must live in Ontario, Quebec, New Brunswick, Nova Scotia, or Prince Edward Island, and the company works remotely. **Salary:** $75,000 to $90,000 (depending on experience) plus profit share. ### Why this role exists Our customers rely on the **risr/** platform to deliver high-stakes and workplace-based assessments that really matter to institutions, professionals, and ultimately patient care. For our software to have the impact it’s designed for, customers need to be onboarded smoothly, configured well, and confident using it independently or as part of a managed service. This role exists to make that happen not just through great training, but by designing clear, scalable learning and implementation experiences that enable customers to get up and running quickly, with minimal friction and minimal reliance on one-to-one support. ### The role at a glance As a Training & Implementation Specialist, you’ll guide customers through the onboarding and implementation of our assessment solutions. You’ll work closely with customers to understand their goals and processes, support them through change, configure the platform to meet their needs, and ensure their users are ready to launch with confidence. Crucially, you’ll also help us move away from repeated, manual training by creating clear, solution-focused documentation and learning resources that make onboarding easier, faster, and more consistent for everyone. ### **What you’ll be doing** **Customer onboarding & implementation** * Lead customers through onboarding and implementation, from early discovery through to launch. * Build on early discovery carried out with our solution specialists, capturing functional requirements and existing processes, so customers experience a seamless transition into onboarding * Configure systems to support customer needs, working calmly through complexity where required. * Support customers through change, recognising that new systems and processes can feel daunting. **Learning, enablement & documentation** * Design and maintain clear, practical learning and implementation resources (guides, walkthroughs, solution definitions, SOPs). * Turn recurring customer questions and challenges into reusable documentation, learning collateral and system improvements. * Reduce reliance on live granular training by enabling customers to self-serve confidently, freeing up more time to focus on more complex areas of the implementation. * Continuously improve onboarding materials based on customer feedback, usage patterns, and evolving product capabilities. **Training & support** * Deliver tailored training sessions where they add the most value, focusing on outcomes, not just features. * Provide thoughtful support during critical moments, using good judgment to resolve, escalate, or enable as appropriate. * Work alongside the wider Customer Success Team to triage and respond to support requests, always aiming to empower customers rather than create dependency. **Collaboration & improvement** * Work closely with internal teams, including business analysis, engineering and product, to surface trends, risks, and opportunities for improvement. * Translate customer experience into clear insights that help improve our products, processes, and learning materials. * Contribute to a calm, collaborative team culture that values ownership, clarity, and continuous improvement. ### What success looks like * Customers onboard smoothly and feel supported, not overwhelmed. * Users understand how to use the platform confidently without needing repeated one-to-one training. * Clear documentation and learning resources reduce friction, support tickets, and time to value. * Customers feel trusted, capable, and well cared for throughout their journey with **risr/**. **Requirements** We’re more interested in how you think and work than ticking every box, but experience that will help you succeed includes: **Essential** * Experience delivering software system training or onboarding for end users. * The ability to explain complex concepts clearly and adapt your approach for different audiences. * The ability to communicate clearly and confidently in written and spoken English, including when delivering training and producing documentation for customers. * A natural curiosity about customer goals, challenges, and motivations. * Confidence in learning new systems and navigating technical details. * Strong problem-solving skills and a calm, structured approach to troubleshooting. * Experience creating clear, user-focused learning or implementation materials. * Comfort handling sensitive information in line with GDPR and quality standards. * The ability to work autonomously while collaborating openly with others. * A curious, experimental relationship with AI. You try things, reflect on what works, and embed it into how you actually work, not just how you think about working. **Desirable** * Experience working with SaaS products and customer implementations. * Exposure to education, training, or assessment environments. * Experience supporting customers through change management. * Familiarity with agile or digital transformation projects. * Experience using tools such as Zendesk, Monday.com, or similar platforms. ### Working at risr/ We’re a flat-structured, forward-thinking organisation built on trust, transparency, and autonomy, with a focus on digital self-management. We keep things simple, collaborate openly, and focus on doing the right thing, even when it’s harder. We work remotely, and while there may occasionally be out-of-hours or on-site work (particularly around exams), we’re thoughtful about balance and flexibility. **Benefits** * Fully remote working * Freedom to choose your equipment and learning * A high-trust, low-bureaucracy environment * Open-book finances and full salary transparency * Generous salary, enhanced parental leave, and profit share * £1,200 (local currency equivalent) annual health and wellbeing allowance * Confidential mental health support * CanadaLife Health Insurance * Paid for internet and mobile phone * Truly flexible working hours * No set annual leave limit. You are expected to take at least 28 days. * 25% of the company's profits are shared equally across the global team ### **How we hire** We want to make sure we're a great fit for each other! Here is a breakdown of our application and interview process: * **Step 1: Application Review:** Our team will review your application. If we believe you have what we're looking for, we'll invite you to the next stage. * **Stage 1: The Intro (Remote):** A quick video submission answering a few questions on your own time. * **Stage 2: The Group Collaboration (Remote):** A practical team interview with other candidates. **Save the date: This will happen on July 7th at 9am ET.** * **Stage 3: The Deep Dive (Remote):** An interview with some of the team you will work alongside to discuss more about your skills and goals. * **Stage 4: The Final Meetup (In-Person):** A face-to-face meeting with some of our Canadian team members. If you believe this is the role for you, please continue to fill out the application form. Please note that we want to hear from you as an individual when you apply to work at **risr/** , and that all content in your application should be original and your own. Applications without a cover letter will be unsuccessful. Come and join us, we promise you won’t have worked for a company quite like it! _**risr/**__is an equal opportunities employer, and we do not exclude people on the grounds of sex, gender preference or reassignment, pregnancy, parental status, race, marital / relationship status, disability, age, religion, belief or sexual orientation._", "summaryDescription" : "Training and Implementation Specialist at risr/. Skills: Customer onboarding, Implementation, Learning resource creation, Customer support. Lead customers through onboarding and implementation. 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Other engineers; FDEs; Ops engineers", "domainKnowledge" : "Multi-tenant data infrastructure; Event-driven pipelines; Service architectures; ML systems; Agentic systems; Data scale; Multi-tenant isolation; Regional residency; Sequential decision-making", "domainList" : [ "multi-tenant-data-infrastructure", "event-driven-pipelines", "service-architectures", "ml-systems", "agentic-systems", "data-scale", "multi-tenant-isolation", "regional-residency", "sequential-decision-making" ], "domainSpecificKnowledge" : [ "Multi-tenant data infrastructure", "Event-driven pipelines", "Service architectures", "ML systems", "Agentic systems", "Data scale", "Multi-tenant isolation", "Regional residency", "Sequential decision-making" ], "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Senior engineering depth, Staff or principal-equivalent experience, Built and operated systems, Write clean, idiomatic code, Work in Python, Go, Rust, or TypeScript, Opinion on service structure, Defend opinions without raising voice, Distributed systems intuition, Lived through production incidents", "qualificationsPreferred" : "Prior Staff or Principal Engineer experience, Experience with Iceberg, Polaris, Snowflake, or Databricks at scale, Multi-tenant SaaS or platform infrastructure background, Production experience with LLM-driven systems, Background in offline RL, contextual bandits, or sequential decision-making, Open-source contributions", "rawDescription" : "ABOUT BEACON SOFTWARE Beacon http://www.beaconsoftware.com is acquiring and operating a portfolio of vertical SaaS companies. Most private equity firms scale by adding people. We are building Beacon to scale by adding software. The thesis is simple. Portfolio operations, value creation, and deal sourcing are bottlenecked by human attention, and the right software platform can lift that ceiling by an order of magnitude. We are building that platform. A cross-portfolio datalake on open table formats, with a feature store on top that makes the data usable by both people and software. An action layer that runs workflows across three domains: how we run the portfolio, how we grow the portfolio, and how we acquire into it. A feedback loop underneath that captures every action and outcome with stable identifiers. By the next phase of buildout we will have 100+ portfolio companies running on this platform. That is a problem set with serious data scale, real multi-tenant isolation requirements, and very few precedents to copy from. Beacon has raised $550M+ from investors including General Catalyst, Lightspeed, D1 Capital, CPMG, and the family offices of the founders of Stripe, DoorDash, and Ramp. ABOUT THE ROLE Members of Technical Staff (MTS) are the senior engineers who build the platform that everything else at Beacon runs on. You will own a piece of the core stack end-to-end: design, implementation, operations, and the long-term technical direction of that area. This is a Staff Engineer role in everything but name. We run flat. The work is systems engineering at its core. Multi-tenant data infrastructure across very different portcos. Event-driven pipelines that have to be correct under partial failure. Service architectures that have to stay simple as the product surface grows. APIs and SDKs that other engineers — including FDEs out in the field — will build on every day. ML and agentic systems are part of the stack. They sit on top of a foundation that has to be solid first. This is not infrastructure for its own sake. The platform has to be solid before anything else at Beacon works. That is the job. WHAT YOU'LL DO You will own one of these areas end-to-end: - Data platform. The cross-portco data lake on Iceberg with Snowflake or Databricks as the query engine. Per-portco S3 and KMS isolation. The ingestion pipeline from QuickBooks, HubSpot, Salesforce, PostHog, Intercom, Linear, Slack, Gmail, Postgres, Stripe, Zendesk, and our internal tools. The canonical data model that survives contact with very different portcos. The catalog and semantic layer on top so a query like \"show me sales across all portcos\" actually resolves. - Core services and APIs. The backend services that everything else at Beacon depends on: identity, access control, audit, workflow orchestration, the internal APIs that FDEs and ops engineers build against. The bar here is not novelty. It is correctness, latency, observability, and the kind of API design that ages well. - Multi-tenant isolation. Per-portco data, compute, and credential boundaries. Cross-cloud (AWS and Azure) connectivity. Regional residency for portcos in regulated verticals. This is the unglamorous infrastructure work that determines whether we can onboard portco 50 as fast as portco 5. - Workflow and action runtime. The execution layer that runs operational workflows across the three domains. Typed action surfaces, idempotency, retries, rollback paths, human-in-the-loop approval gates, audit trails. Some workflows are scripted. Some are model-driven. The runtime treats them as variations of the same primitive. - Observability and evals. The harness that tells us whether the system is working: traces, metrics, structured logs, replay infrastructure, regression suites, the ability to safely A/B-test changes across the portfolio. Both for traditional services and for model-driven workflows. - Safety and blast radius. Wrong actions against a portco's customers, revenue, or product are the worst kind of mistake we can make. Designing the autonomy tiers, the kill switches, the per-action-class blast-radius caps, and the audit surfaces is foundational platform work, not an afterthought. WHO YOU ARE - Senior engineering depth. Staff or principal-equivalent. You have built and operated systems that real businesses depend on. You write clean, idiomatic code in at least one of Python, Go, Rust, or TypeScript, and you can work in any of them. You have an opinion on how to structure a service and you can defend it without raising your voice. - Distributed systems intuition. You have lived through enough production incidents to know where things actually break. Idempotency, partial failure, retry semantics, eventual consistency, schema evolution, multi-tenant isolation. These are not concepts you read about. They are things you have debugged at 2am. - Data infrastructure experience. You have built or operated something non-trivial on a modern data stack: Kafka, Spark, dbt, Iceberg, Snowflake, Databricks, BigQuery, or comparable. You understand the difference between a warehouse and a lake, and when each is the right answer. - Platform mindset. You build for the engineer two seats over as much as for the end user. Your APIs are easy to use correctly and hard to use incorrectly. You write the documentation. You make the migration path obvious. You treat developer experience as a feature, not a chore. - Comfortable with ambiguity. The product surface and the scope of the platform are still being defined. You will be making decisions in week 1 that constrain what is possible in year 3. You need to be the kind of engineer who is energized by that, not paralyzed by it. - Interest in modern ML, not necessarily expertise. You do not need to be an ML researcher. You need to be the kind of engineer who can read a paper, build the infrastructure around a model someone else trained, and have an informed opinion on where ML belongs in the stack and where it does not. If you have shipped LLM-driven systems in production, that is a plus, not a requirement. BONUS POINTS - Prior Staff or Principal Engineer experience at a high-bar engineering org. - Experience with Iceberg, Polaris, Snowflake, or Databricks at scale. - Multi-tenant SaaS or platform infrastructure background. - Production experience with LLM-driven systems, including evals and observability. - Background in offline RL, contextual bandits, or sequential decision-making (for the applied research workstreams). - Open-source contributions to data infrastructure, observability, or developer tooling projects. Our Values at Beacon Software - Humility: We acknowledge that the path to getting to the right answer involves being wrong along the way. We have strong beliefs which are weakly held. We actively seek new ideas and believe we can learn from anyone at any time. - Honesty: We are truth seeking in our approach to business problems. Business is a repeat game and we believe that human relationships generate alpha. We understand that trust is earned over a lifetime and can be lost in an instant. - Hunger: We play to win. We hold ourselves to high standards and will not be outworked. We take pride in having a deep sense of responsibility to ourselves, each other, our partners, and our customers. We believe to whom much is given much is expected. - Horizon: We seek to build a generational software company. This will take decades. We manage our expectations and those of our partners to take advantage of the 8th wonder of the world - compounding growth. How We Use AI in Our Hiring Process: To ensure transparency, we want candidates to know that Beacon Software uses Artificial Intelligence and AI-enabled tools to assist with screening, reviewing, organizing and highlighting profiles and applications that match the key requirements for each role. AI does not make hiring decisions: Every application is reviewed by a member of our team, and all decisions throughout the process are made by humans. We use AI to support efficiency and consistency, not to replace human judgment. We are committed to a fair, thoughtful, and equitable experience for every candidate.", "summaryDescription" : "Member of Technical Staff at Beacon Software. Skills: Systems engineering, Data infrastructure, Multi-tenant isolation, Workflow runtime. Own a piece of core stack end-to-end. Design systems", "createdAt" : "2026-06-14T20:53:09.309", "lastUpdated" : "2026-06-15T21:59:04.889", "ingestTimestamp" : "2026-06-14T20:53:09.309", "mongoId" : "6a2cb01a74d8ee00a09d8d0f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 350000, "salaryAnnualMax" : 600000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Idempotency", "Partial failure", "Retry semantics", "Eventual consistency", "Schema evolution", "Multi-tenant isolation", "Systems engineering", "Data infrastructure", "Workflow runtime", "Service architecture", "API design", "Workflow orchestration", "Observability", "Regression testing", "Autonomy tiers", "Blast radius caps", "Multi-tenant data infrastructure", "Event-driven pipelines", "Service architectures", "ML systems", "Agentic systems", "Data scale", "Regional residency", "Sequential decision-making" ], "skillCount" : 24, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Executive", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2ca34574d8ee00a09ab028", "title" : "Member of Technical Staff", "company" : "Fireworks AI", "industry" : "Technology", "salary" : { "min" : 175000.0, "max" : 220000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-15T05:19:35.876", "fingerprint" : "59c0322e4f0ff94ddb3b2a85b5f6d6340f786a0c3c59485e8b1a2399f9f60ab3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/fireworksai/jobs/4284300009", "externalId" : "4284300009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 4, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "PostgreSQL, MySQL, DynamoDB, Apache Spark, Apache Flink, Apache Kafka, Python, C++, Go, TypeScript, GRPC, Thrift, Docker, Kubernetes", "professionalSkills" : [ "Technical design documentation", "Cross-functional projects", "System design", "Infrastructure optimization" ], "hardSkillsList" : [ "Distributed data systems", "Cloud environments", "Cloud-native platforms", "Caching", "Indexing", "Sharding", "Replication", "Transactions", "ACID", "Client-server communication", "Scientific experimentation", "Coding interviews", "Data-driven metrics" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Distributed data systems", "level" : "intermediate" }, { "name" : "Cloud environments", "level" : "intermediate" }, { "name" : "Cloud-native platforms", "level" : "intermediate" }, { "name" : "Caching", "level" : "intermediate" }, { "name" : "Indexing", "level" : "intermediate" }, { "name" : "Sharding", "level" : "intermediate" }, { "name" : "Replication", "level" : "intermediate" }, { "name" : "Transactions", "level" : "intermediate" }, { "name" : "ACID", "level" : "intermediate" }, { "name" : "Client-server communication", "level" : "intermediate" }, { "name" : "Scientific experimentation", "level" : "intermediate" }, { "name" : "Coding interviews", "level" : "intermediate" }, { "name" : "Data-driven metrics", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Generative AI infrastructure, LLM inference, Backend infrastructure, Cloud-native", "majorSkillsList" : [ "Generative AI infrastructure", "LLM inference", "Backend infrastructure", "Cloud-native" ], "coreResponsibilities" : "Design backend infrastructure, Develop backend infrastructure, Maintain backend infrastructure, Support distributed machine learning training, Support inference, Support data processing pipelines, Architect backend infrastructure, Build backend infrastructure, Lead technical design discussions, Mentor engineers, Establish best practices, Design core backend services, Implement core backend services, Drive infrastructure optimization, Optimize compute cost, Optimize storage lifecycle management, Optimize network performance, Collaborate with machine learning teams, Collaborate with DevOps teams, Collaborate with product teams, Translate requirements, Evaluate technologies, Integrate technologies, Enhance platform reliability, Own end-to-end systems, Emphasize reliability, Emphasize fault tolerance, Emphasize operational excellence", "teamCollaboration" : "Cross-functional teams; Machine learning teams; DevOps teams; Product teams", "projectManagementSkills" : [ "Cross-functional projects" ], "domainKnowledge" : "Generative AI; Machine learning systems; Distributed systems; Cloud-native architecture; LLM inference; Function calling; Multimodal models", "domainList" : [ "generative-ai", "machine-learning-systems", "distributed-systems", "cloud-native-architecture", "llm-inference", "function-calling", "multimodal-models" ], "domainSpecificKnowledge" : [ "Generative AI", "Machine learning systems", "Distributed systems", "Cloud-native architecture", "LLM inference", "Function calling", "Multimodal models" ], "toolProficiency" : [ "Kubernetes", "Ray", "Kubeflow", "MLFlow", "Docker" ], "documentationSkills" : "Technical design documentation", "innovationCreativity" : "Cutting-edge innovation", "problemSolvingSkills" : "Troubleshooting", "qualificationsBasic" : "Bachelor's degree or equivalent, 4 years of experience in software engineering, 4 years of experience designing, building, and optimizing large-scale backend infrastructure, 4 years of experience with major server-side programming languages, 3 years of experience developing and maintaining data processing and API systems, 3 years of experience conducting A/B testing, 3 years of experience conducting coding interviews, 2 years of experience with cloud-native tools, 2 years of experience defining and implementing data-driven metrics", "remoteFriendly" : false, "rawDescription" : "About Us: At Fireworks, we’re building the future of generative AI infrastructure. Our platform delivers the highest-quality models with the fastest and most scalable inference in the industry. We’ve been independently benchmarked as the leader in LLM inference speed and are driving cutting-edge innovation through projects like our own function calling and multimodal models. Fireworks is a Series C company valued at $4 billion and backed by top investors including Benchmark, Sequoia, Lightspeed, Index, and Evantic. We’re an ambitious, collaborative team of builders, founded by veterans of Meta PyTorch and Google Vertex AI. Job Duties: Design, develop, and maintain large-scale backend and cloud-native infrastructure to support distributed machine learning training, inference, and data processing pipelines for generative AI platform. Architect and build scalable, resilient backend infrastructure to support distributed training, inference, and data processing pipelines. Lead technical design discussions, mentor engineers, and establish best practices for large-scale machine learning systems. Design and implement core backend services with a focus on efficiency and low latency. Drive infrastructure optimization initiatives for compute cost, storage lifecycle management, and network performance. Collaborate with machine learning, DevOps, and product teams to translate research and product requirements into robust infrastructure solutions. Evaluate and integrate cloud-native and open-source technologies such as Kubernetes, Ray, Kubeflow, and MLFlow to enhance platform reliability. Own end-to-end systems from design to deployment, emphasizing reliability, fault tolerance, and operational excellence. Minimum Education & Experience Required: Bachelor’s degree or equivalent in Computer Science or related field plus four (4) years of experience in software engineering or related role Minimum Skills Required: 4 years of experience designing, building, and optimizing large-scale backend infrastructure and distributed data systems (e.g., PostgreSQL, MySQL, DynamoDB, Apache Spark, Apache Flink, Apache Kafka) in cloud environments (AWS, GCP, Azure, or equivalent), including cloud-native platforms, core infrastructure components, and optimization techniques (caching, indexing, sharding, replication, transactions, ACID). 4 years of experience with major server-side programming languages and frameworks (e.g., Python, C++, Go, TypeScript). 4 years of experience writing technical design documentation, leading cross- functional projects, and collaborating with cross-functional teams to achieve business impact. 3 years of experience developing and maintaining data processing and API systems, including client-server communication frameworks (e.g., gRPC, Thrift). 3 years of experience conducting A/B testing and scientific experimentation (e.g., Statsig, Meta Deltoid, Optimizely) to measure software impact. 3 years of experience conducting coding interviews and providing systematic feedback for engineering candidates. 2 years of experience with cloud-native tools and infrastructure, such as Docker and Kubernetes. 2 years of experience defining and implementing data- driven metrics to support company or team goals. How to Apply: Submit resume and apply online at http://www.fireworks.ai/careers and search for job by title. Total compensation for this role also includes meaningful equity in a fast-growing startup, along with a competitive salary and comprehensive benefits package. Base salary is determined by a range of factors including individual qualifications, experience, skills, interview performance, market data, and work location. The listed salary range is intended as a guideline and may be adjusted. Base Pay Range (Plus Equity) $175,000—$220,000 USD Why Fireworks AI? Solve Hard Problems: Tackle challenges at the forefront of AI infrastructure, from low-latency inference to scalable model serving. Build What’s Next: Work with bleeding-edge technology that impacts how businesses and developers harness AI globally. Ownership & Impact: Join a fast-growing, passionate team where your work directly shapes the future of AI—no bureaucracy, just results. Learn from the Best: Collaborate with world-class engineers and AI researchers who thrive on curiosity and innovation. Fireworks AI is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all innovators.", "summaryDescription" : "Member of Technical Staff at Fireworks AI. Skills: Generative AI infrastructure, LLM inference, Backend infrastructure, Cloud-native. Design backend infrastructure. Develop backend infrastructure", "postedDate" : "2026-06-13T21:00:47.976", "createdAt" : "2026-06-13T21:00:47.976", "lastUpdated" : "2026-06-15T05:19:35.876", "ingestTimestamp" : "2026-06-13T21:00:47.976", "mongoId" : "6a2ca34574d8ee00a09ab028", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 220000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Distributed data systems", "Cloud environments", "Cloud-native platforms", "Caching", "Indexing", "Sharding", "Replication", "Transactions", "ACID", "Client-server communication", "Scientific experimentation", "Coding interviews", "Data-driven metrics", "Mentoring", "Generative AI infrastructure", "LLM inference", "Backend infrastructure", "Cloud-native", "Technical design documentation", "Cross-functional projects", "System design", "Infrastructure optimization", "Generative AI", "Machine learning systems", "Distributed systems", "Cloud-native architecture", "Function calling", "Multimodal models", "Kubernetes", "Ray", "Kubeflow", "MLFlow", "Docker" ], "skillCount" : 33, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2af57374d8ee00a073a33a", "title" : "Requirements/Documentation Analyst", "company" : "Guidehouse", "salary" : { "min" : 98000.0, "max" : 163000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "US - VA, McLean", "locations" : [ "US - VA, McLean", "United States of America" ], "timestamp" : "2026-06-14T23:27:28.039", "fingerprint" : "20d610901004599fffe3be88efe0747785bcf2fd6c966e9c94816ba782eaeeda", "source" : "workday", "language" : "en", "applyUrl" : "https://guidehouse.wd1.myworkdayjobs.com/External/job/US---VA-McLean/Requirements-Documentation-Analyst_39496", "externalId" : "39496", "locationPoint" : "40.31448,-89.16981", "structuredLocations" : [ { "city" : "McLean", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.9366852,-77.1858430" } ], "locationText" : "McLean, Virginia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 4, "professionalSkills" : [ "Project management" ], "hardSkillsList" : [ "Requirements documentation", "Requirements analysis", "Requirements tracking" ], "softSkillsList" : [ "Adaptability" ], "hardSkills" : [ { "name" : "Requirements documentation", "level" : "intermediate" }, { "name" : "Requirements analysis", "level" : "intermediate" }, { "name" : "Requirements tracking", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" } ], "majorSkills" : "Requirements documentation, Requirements analysis", "majorSkillsList" : [ "Requirements documentation", "Requirements analysis" ], "coreResponsibilities" : "Document requirements, Analyze requirements, Translate contractual requirements, Track digitization vendor completion, Create written presentations, Brief requirements status", "teamCollaboration" : "Daily team stand-ups; Client-facing meetings", "projectManagementSkills" : [ "Agile software development", "Scrum Master" ], "toolProficiency" : [ "Microsoft Office suite" ], "communicationSkills" : "Client relationships", "documentationSkills" : "Requirements documentation", "specialRequirements" : "Ability to Obtain Public Trust", "qualificationsBasic" : "Federal or DoD \"PUBLIC TRUST\", Bachelor's degree or 4 years experience, 4 years experience documenting requirements", "qualificationsPreferred" : "Active PUBLIC TRUST or SUITABILITY", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**_Job Family_ :** IT Project Management ** _Travel Required_ :** None ** _Clearance Required_ :** Ability to Obtain Public Trust ** _What You Will Do_ :** * Be responsible for the requirements documentation and analysis project workstream * Support the Project Manager, Deputy Project Manager, Scrum Master, and Product Owner in translating contractual requirements into team or vendor activities/software development user stories * Support the Project Manager, Deputy Project Manager, Scrum Master, and Product Owner in translating contractual requirements into team activities/software development user stories * Support the Project Manager, Deputy Project Manager, and Digitization Lead in tracking the digitization vendor’s completion of contractual requirements * Document project requirements and create written presentations to report requirements status * Verbally brief requirements analysis workstream activity status at daily team stand-ups and client-facing meetings ** _What You Will Need_ :** * Must be able to OBTAIN and MAINTAIN a Federal or DoD \"PUBLIC TRUST\"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred. * Bachelor’s degree or Additional FOUR (4) years experience in Lieu of Degree. * Minimum of FOUR (4) years of experience distilling, documenting, and tracking requirements for multi-work stream projects * Outstanding team collaboration skills and the ability to adapt to a dynamic consulting project environment * Excellent project management skills * The ability to clearly communicate requirements and acceptance criteria to non-technical clients/audiences and establish outstanding client relationships * Proficiency with Microsoft OfficeTM suite of productivity software tools ** _What Would Be Nice To Have_ :** * Excellent written and verbal communication skills * Familiarity with Agile software development methodologies * Experience using Atlassian software development project management tools Jira and Confluence The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. _**What We Offer:**_ Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: * Medical, Rx, Dental & Vision Insurance * Personal and Family Sick Time & Company Paid Holidays * Parental Leave * 401(k) Retirement Plan * Group Term Life and Travel Assistance * Voluntary Life and AD&D Insurance * Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts * Transit and Parking Commuter Benefits * Short-Term & Long-Term Disability * Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities * Employee Referral Program * Corporate Sponsored Events & Community Outreach * Care.com annual membership * Employee Assistance Program * Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.) * Position may be eligible for a discretionary variable incentive bonus _**About Guidehouse**_ Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [RecruitingAccommodation@guidehouse.com](mailto:RecruitingAccommodation@guidehouse.com). All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [guidehouse@myworkday.com](mailto:guidehouse@myworkday.com). Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [recruiting@guidehouse.com](mailto:recruiting@guidehouse.com). Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. _Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee._", "summaryDescription" : "Requirements/Documentation Analyst at Guidehouse. Skills: Requirements documentation, Requirements analysis. Document requirements. Analyze requirements", "postedDate" : "2026-06-12T02:24:20.411", "createdAt" : "2026-06-12T02:24:20.351", "lastUpdated" : "2026-06-14T23:27:28.039", "ingestTimestamp" : "2026-06-12T02:24:20.351", "mongoId" : "6a2af57374d8ee00a073a33a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://guidehouse.wd1.myworkdayjobs.com/External/job/US---VA-McLean/Requirements-Documentation-Analyst_39496", "salaryAnnualMin" : 98000, "salaryAnnualMax" : 163000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Requirements documentation", "Requirements analysis", "Requirements tracking", "Adaptability", "Project management", "Agile software development", "Scrum Master", "Microsoft Office suite" ], "skillCount" : 8, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2cb01a74d8ee00a09d8d08", "title" : "Member of Technical Staff", "company" : "Beacon Software", "industry" : "Engineering", "salary" : { "min" : 350000.0, "max" : 600000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Member of Technical Staff in San Francisco, adjusted for executive seniority in the SaaS industry." }, "location" : "San Francisco, CA", "locations" : [ "San Francisco, CA" ], "timestamp" : "2026-06-15T04:59:46.297", "fingerprint" : "5f1de823000ce61dc89fbddc8d8ebaee17df0ce0541258d31dd0a78a8519eed5", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/beaconsoftware/4a5c35f0-7dd4-46d2-a969-e588afb1184d/application", "externalId" : "4a5c35f0-7dd4-46d2-a969-e588afb1184d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Python, Go, Rust, TypeScript, Iceberg, Snowflake, Databricks, S3, KMS, QuickBooks, HubSpot, Salesforce, PostHog, Intercom, Linear, Slack, Gmail, Postgres, Stripe, Zendesk, AWS, Azure, LLM, ML", "professionalSkills" : [ "Systems engineering", "Service architecture", "API design", "Data modeling", "Workflow orchestration", "Observability", "Regression suites", "Autonomy tiers", "Blast radius caps" ], "hardSkillsList" : [ "Idempotency", "Partial failure", "Retry semantics", "Eventual consistency", "Schema evolution", "Multi-tenant isolation", "Regional residency" ], "softSkillsList" : [ "Humility", "Honesty", "Hunger" ], "hardSkills" : [ { "name" : "Idempotency", "level" : "intermediate" }, { "name" : "Partial failure", "level" : "intermediate" }, { "name" : "Retry semantics", "level" : "intermediate" }, { "name" : "Eventual consistency", "level" : "intermediate" }, { "name" : "Schema evolution", "level" : "intermediate" }, { "name" : "Multi-tenant isolation", "level" : "intermediate" }, { "name" : "Regional residency", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Humility" }, { "name" : "Honesty" }, { "name" : "Hunger" } ], "majorSkills" : "Data infrastructure, Platform engineering, Multi-tenant systems, Event-driven pipelines, ML systems", "majorSkillsList" : [ "Data infrastructure", "Platform engineering", "Multi-tenant systems", "Event-driven pipelines", "ML systems" ], "coreResponsibilities" : "Own a piece of the core stack, Design the platform, Implement the platform, Operate the platform, Define technical direction, Build cross-portco data lake, Build ingestion pipeline, Define canonical data model, Build catalog and semantic layer, Build core services and APIs, Build identity services, Build access control services, Build audit services, Build workflow orchestration, Build internal APIs, Build per-portco data boundaries, Build per-portco compute boundaries, Build per-portco credential boundaries, Build cross-cloud connectivity, Build regional residency, Build workflow and action runtime, Build typed action surfaces, Build idempotency, Build retries, Build rollback paths, Build human-in-the-loop approval gates, Build audit trails, Build observability harness, Build traces, Build metrics, Build structured logs, Build replay infrastructure, Build regression suites, Build A-test changes, Design autonomy tiers, Design kill switches, Design per-action-class blast-radius caps, Design audit surfaces", "teamCollaboration" : "Cross-portfolio operations; Cross-functional teams; Other engineers; FDEs; Ops engineers", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Vertical SaaS; Data lake; Feature store; Action layer; Multi-tenant isolation; Event-driven pipelines; Service architectures; ML systems; Agentic systems; Data infrastructure; Distributed systems; Partial failure; Eventual consistency; Schema evolution; Multi-tenant SaaS; Platform infrastructure; LLM-driven systems; Offline RL; Contextual bandits; Sequential decision-making", "domainList" : [ "vertical-saas", "data-lake", "feature-store", "action-layer", "multi-tenant-isolation", "event-driven-pipelines", "service-architectures", "ml-systems", "agentic-systems", "data-infrastructure", "distributed-systems", "partial-failure", "eventual-consistency", "schema-evolution", "multi-tenant-saas", "platform-infrastructure", "llm-driven-systems", "offline-rl", "contextual-bandits", "sequential-decision-making" ], "domainSpecificKnowledge" : [ "Vertical SaaS", "Data lake", "Feature store", "Action layer", "Multi-tenant isolation", "Event-driven pipelines", "Service architectures", "ML systems", "Agentic systems", "Data infrastructure", "Distributed systems", "Partial failure", "Eventual consistency", "Schema evolution", "Multi-tenant SaaS", "Platform infrastructure", "LLM-driven systems", "Offline RL", "Contextual bandits", "Sequential decision-making" ], "toolProficiency" : [ "Polaris" ], "communicationSkills" : "Defend opinions", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Scale by adding software; Lift ceiling by order of magnitude; Onboard portco 50 as fast as portco 5", "qualificationsBasic" : "Senior engineering depth, Staff or principal-equivalent experience, Built and operated systems, Clean, idiomatic code, Work in Python, Go, Rust, or TypeScript, Service structure opinion, Distributed systems intuition, Production incident experience", "qualificationsPreferred" : "Prior Staff or Principal Engineer experience, Experience with Iceberg, Polaris, Snowflake, or Databricks at scale, Multi-tenant SaaS or platform infrastructure background, Production experience with LLM-driven systems, Background in offline RL, contextual bandits, or sequential decision-making, Open-source contributions", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "ABOUT BEACON SOFTWARE Beacon http://www.beaconsoftware.com is acquiring and operating a portfolio of vertical SaaS companies. Most private equity firms scale by adding people. We are building Beacon to scale by adding software. The thesis is simple. Portfolio operations, value creation, and deal sourcing are bottlenecked by human attention, and the right software platform can lift that ceiling by an order of magnitude. We are building that platform. A cross-portfolio datalake on open table formats, with a feature store on top that makes the data usable by both people and software. An action layer that runs workflows across three domains: how we run the portfolio, how we grow the portfolio, and how we acquire into it. A feedback loop underneath that captures every action and outcome with stable identifiers. By the next phase of buildout we will have 100+ portfolio companies running on this platform. That is a problem set with serious data scale, real multi-tenant isolation requirements, and very few precedents to copy from. Beacon has raised $550M+ from investors including General Catalyst, Lightspeed, D1 Capital, CPMG, and the family offices of the founders of Stripe, DoorDash, and Ramp. ABOUT THE ROLE Members of Technical Staff (MTS) are the senior engineers who build the platform that everything else at Beacon runs on. You will own a piece of the core stack end-to-end: design, implementation, operations, and the long-term technical direction of that area. This is a Staff Engineer role in everything but name. We run flat. The work is systems engineering at its core. Multi-tenant data infrastructure across very different portcos. Event-driven pipelines that have to be correct under partial failure. Service architectures that have to stay simple as the product surface grows. APIs and SDKs that other engineers — including FDEs out in the field — will build on every day. ML and agentic systems are part of the stack. They sit on top of a foundation that has to be solid first. This is not infrastructure for its own sake. The platform has to be solid before anything else at Beacon works. That is the job. WHAT YOU'LL DO You will own one of these areas end-to-end: - Data platform. The cross-portco data lake on Iceberg with Snowflake or Databricks as the query engine. Per-portco S3 and KMS isolation. The ingestion pipeline from QuickBooks, HubSpot, Salesforce, PostHog, Intercom, Linear, Slack, Gmail, Postgres, Stripe, Zendesk, and our internal tools. The canonical data model that survives contact with very different portcos. The catalog and semantic layer on top so a query like \"show me sales across all portcos\" actually resolves. - Core services and APIs. The backend services that everything else at Beacon depends on: identity, access control, audit, workflow orchestration, the internal APIs that FDEs and ops engineers build against. The bar here is not novelty. It is correctness, latency, observability, and the kind of API design that ages well. - Multi-tenant isolation. Per-portco data, compute, and credential boundaries. Cross-cloud (AWS and Azure) connectivity. Regional residency for portcos in regulated verticals. This is the unglamorous infrastructure work that determines whether we can onboard portco 50 as fast as portco 5. - Workflow and action runtime. The execution layer that runs operational workflows across the three domains. Typed action surfaces, idempotency, retries, rollback paths, human-in-the-loop approval gates, audit trails. Some workflows are scripted. Some are model-driven. The runtime treats them as variations of the same primitive. - Observability and evals. The harness that tells us whether the system is working: traces, metrics, structured logs, replay infrastructure, regression suites, the ability to safely A/B-test changes across the portfolio. Both for traditional services and for model-driven workflows. - Safety and blast radius. Wrong actions against a portco's customers, revenue, or product are the worst kind of mistake we can make. Designing the autonomy tiers, the kill switches, the per-action-class blast-radius caps, and the audit surfaces is foundational platform work, not an afterthought. WHO YOU ARE - Senior engineering depth. Staff or principal-equivalent. You have built and operated systems that real businesses depend on. You write clean, idiomatic code in at least one of Python, Go, Rust, or TypeScript, and you can work in any of them. You have an opinion on how to structure a service and you can defend it without raising your voice. - Distributed systems intuition. You have lived through enough production incidents to know where things actually break. Idempotency, partial failure, retry semantics, eventual consistency, schema evolution, multi-tenant isolation. These are not concepts you read about. They are things you have debugged at 2am. - Data infrastructure experience. You have built or operated something non-trivial on a modern data stack: Kafka, Spark, dbt, Iceberg, Snowflake, Databricks, BigQuery, or comparable. You understand the difference between a warehouse and a lake, and when each is the right answer. - Platform mindset. You build for the engineer two seats over as much as for the end user. Your APIs are easy to use correctly and hard to use incorrectly. You write the documentation. You make the migration path obvious. You treat developer experience as a feature, not a chore. - Comfortable with ambiguity. The product surface and the scope of the platform are still being defined. You will be making decisions in week 1 that constrain what is possible in year 3. You need to be the kind of engineer who is energized by that, not paralyzed by it. - Interest in modern ML, not necessarily expertise. You do not need to be an ML researcher. You need to be the kind of engineer who can read a paper, build the infrastructure around a model someone else trained, and have an informed opinion on where ML belongs in the stack and where it does not. If you have shipped LLM-driven systems in production, that is a plus, not a requirement. BONUS POINTS - Prior Staff or Principal Engineer experience at a high-bar engineering org. - Experience with Iceberg, Polaris, Snowflake, or Databricks at scale. - Multi-tenant SaaS or platform infrastructure background. - Production experience with LLM-driven systems, including evals and observability. - Background in offline RL, contextual bandits, or sequential decision-making (for the applied research workstreams). - Open-source contributions to data infrastructure, observability, or developer tooling projects. Our Values at Beacon Software - Humility: We acknowledge that the path to getting to the right answer involves being wrong along the way. We have strong beliefs which are weakly held. We actively seek new ideas and believe we can learn from anyone at any time. - Honesty: We are truth seeking in our approach to business problems. Business is a repeat game and we believe that human relationships generate alpha. We understand that trust is earned over a lifetime and can be lost in an instant. - Hunger: We play to win. We hold ourselves to high standards and will not be outworked. We take pride in having a deep sense of responsibility to ourselves, each other, our partners, and our customers. We believe to whom much is given much is expected. - Horizon: We seek to build a generational software company. This will take decades. We manage our expectations and those of our partners to take advantage of the 8th wonder of the world - compounding growth. How We Use AI in Our Hiring Process: To ensure transparency, we want candidates to know that Beacon Software uses Artificial Intelligence and AI-enabled tools to assist with screening, reviewing, organizing and highlighting profiles and applications that match the key requirements for each role. AI does not make hiring decisions: Every application is reviewed by a member of our team, and all decisions throughout the process are made by humans. We use AI to support efficiency and consistency, not to replace human judgment. We are committed to a fair, thoughtful, and equitable experience for every candidate.", "summaryDescription" : "Member of Technical Staff at Beacon Software. Skills: Data infrastructure, Platform engineering, Multi-tenant systems, Event-driven pipelines, ML systems. Own a piece of the core stack. Design the platform", "createdAt" : "2026-06-14T05:05:10.335", "lastUpdated" : "2026-06-15T04:59:46.297", "ingestTimestamp" : "2026-06-14T05:05:10.335", "mongoId" : "6a2cb01a74d8ee00a09d8d08", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 350000, "salaryAnnualMax" : 600000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Idempotency", "Partial failure", "Retry semantics", "Eventual consistency", "Schema evolution", "Multi-tenant isolation", "Regional residency", "Humility", "Honesty", "Hunger", "Data infrastructure", "Platform engineering", "Multi-tenant systems", "Event-driven pipelines", "ML systems", "Systems engineering", "Service architecture", "API design", "Data modeling", "Workflow orchestration", "Observability", "Regression suites", "Autonomy tiers", "Blast radius caps", "Roadmap planning", "Vertical SaaS", "Data lake", "Feature store", "Action layer", "Service architectures", "Agentic systems", "Distributed systems", "Multi-tenant SaaS", "Platform infrastructure", "LLM-driven systems", "Offline RL", "Contextual bandits", "Sequential decision-making", "Polaris" ], "skillCount" : 39, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Executive", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2ab75974d8ee00a06e3895", "title" : "Senior Manager, Delivery and Implementation", "company" : "CodePath", "salary" : { "min" : 110000.0, "max" : 150000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-14T22:11:42.412", "fingerprint" : "648cdc2d0a4c63f2c471a3ce0964f0af7c28bf060bdc3e9b884a918f92dc309c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/codepath/jobs/5161657007", "externalId" : "5161657007", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Zoom", "professionalSkills" : [ "Program operations", "Delivery management", "Capacity planning", "Seasonal staffing", "Program delivery", "Curriculum intent", "Real-time decisions", "Workflow troubleshooting", "Data flow troubleshooting", "Operating plan troubleshooting", "Personnel SOPs", "Program formats", "Local setup", "Course intent", "Quality assurance", "Issue resolution", "Instructional operations", "Learner journey" ], "hardSkillsList" : [ "Staffing", "Budget management", "Program scope", "Data analysis" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Staffing", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Program scope", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Delivery fidelity, Staff outcomes, Student outcomes, Retention success, Impact success, Systems fluency, Data fluency, Workflow fluency, Program orchestration, Operational orchestration, Real-time decision-making, Systems capacity, Delivery norms, Delivery patterns, Delivery standards, Learner success, Program quality, Program scaling", "majorSkillsList" : [ "Delivery fidelity", "Staff outcomes", "Student outcomes", "Retention success", "Impact success", "Systems fluency", "Data fluency", "Workflow fluency", "Program orchestration", "Operational orchestration", "Real-time decision-making", "Systems capacity", "Delivery norms", "Delivery patterns", "Delivery standards", "Learner success", "Program quality", "Program scaling" ], "coreResponsibilities" : "Lead teams, Own direct reports' development, Track direct reports, Hold quality bar across programs, Provide functional decision guardrails for staffing, Provide functional decision guardrails for budget, Provide functional decision guardrails for program scope, Partner with Senior Director on capacity planning, Partner with Senior Director on seasonal staffing, Own end-to-end program delivery, Ensure consistent execution at scale, Track course intent, Track curriculum intent, Map intent to real-time decisions, Understand data warehouse tooling, Understand admissions tooling, Understand course completion tooling, Plan runs effectively, Build interventions, Lead interventions, Build modifications, Lead modifications, Provide leadership and directives, Author playbooks, Author workflows, Author run plans, Troubleshoot workflows, Troubleshoot data flows, Troubleshoot operating plans, Troubleshoot personnel SOPs, Quality check program formats, Quality check local setup", "teamCollaboration" : "Managers; Coordinators; Instructional staff", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "AI workforce programs; AI workforce; Technical talent; Learner journey; Live classroom execution; Learner support; Small-group breakout experiences; Instructional staff; Tech fellows; Learner experience", "domainList" : [ "ai-workforce-programs", "ai-workforce", "technical-talent", "learner-journey", "live-classroom-execution", "learner-support", "small-group-breakout-experiences", "instructional-staff", "tech-fellows", "learner-experience" ], "domainSpecificKnowledge" : [ "AI workforce programs", "AI workforce", "Technical talent", "Learner journey", "Live classroom execution", "Learner support", "Small-group breakout experiences", "Instructional staff", "Tech fellows", "Learner experience" ], "toolProficiency" : [ "Zoom", "Asana", "Github", "Notion", "gSuite", "Claude" ], "communicationSkills" : "Inspiring leadership", "documentationSkills" : "Author playbooks; Author workflows; Author run plans", "continuousLearning" : "Professional development stipend", "innovationCreativity" : "0-to-1 journey", "problemSolvingSkills" : "Troubleshoot workflows; Troubleshoot data flows; Troubleshoot operating plans; Troubleshoot personnel SOPs; Issue resolution", "specialRequirements" : "Supports evening program operations, Participate in live sessions, Participate in launches, Participate in escalations, Participate in high-priority events, Oversee program delivery during evening hours", "outcomesObjectives" : "Student satisfaction score of 60 or higher; Course completion rate of 75 percent or higher; 90 percent or more Instructors and Tech Fellows return between cycles; Managers, Coordinators, and Instructional Teams resolve problems with fidelity; New programs launch without preventable orchestration gaps; Delivery quality holds or improves term over term", "qualificationsBasic" : "5+ years in program operations, 5+ years delivery management, Successfully trained and manage 1-3 layers of actively deployed reports for 2+ years, Simultaneously run multiple programs serving hundreds or thousands of learners across different formats, Use data to catch problems early, Expert level Zoom skills", "qualificationsPreferred" : "Higher education background, University partnership background, Edtech background, Asana a plus, Github a plus, Notion a plus, gSuite a plus, Claude a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "CodePath is the largest educator of college computer science students in the country. We have trained over 50,000 students from 1,000+ universities. Our partners include Amazon, Google, Meta, and 4,000+ companies across the industry. We’ve been training the next generation of technical talent for nearly a decade, and we just launched a $150M initiative with Anthropic, building one of the most ambitious AI workforce programs in the world. We're now expanding into new markets and scaling our team so we can move at the speed AI is transforming the workforce. People joining CodePath now will have the opportunity to help architect the next frontier of our work. We are building toward millions of learners, hundreds of millions in revenue, and billions in economic impact for a generation of technical talent who have historically been locked out of tech. If you want to own something and be part of a 0-to-1 journey at an organization moving at the speed of AI, we think you’d love it here. About the Role Location: Remote, United States Role Type: Full-Time Reports To: Sr. Director of Learning or Delegate Compensation: $110,000-$150,000 per year Senior Managers are high-agency leadership roles for senior learning operators who thrive in complex, live environments. They take responsibility for propagating delivery fidelity, staff and student outcomes, and retention and impact success at scale. A Senior Manager combines live presence and authority with deep fluency in systems, data, contractual obligations, and workflows, enabling them to orchestrate complex programs in real time while maintaining north-stars and coherence behind the scenes. They operate across diverse delivery models and organizational contexts—from intimate, high-touch settings to large, multi-container environments—adapting style and tactics without compromising core principles. This role builds vibrant systems capacity by establishing delivery norms, patterns, standards, and expectations that cascade through managers, instructors, and fellows—enabling programs to scale without loss of quality, coherence, or trust. About CodePath Learning CodePath Learning drives and owns the successful delivery of CodePath programs. Our programs take many forms: large-scale Zoom sessions, on-site university partnerships, earned-revenue programs, and more. We serve tens of thousands of college-level learners every term with the goal of helping them land their dream job or internship. We are accountable for the operational, instructional, learner experience, and program quality dimensions of delivery—from program launch and staffing through live classroom execution and learner support. Our programs are highly interactive by design. A single session may involve hundreds of learners moving between large-group instruction and small-group breakout experiences led by Instructors and Tech Fellows (our home-grown tutoring team). We often run tens of sessions nightly, commonly serving over ten-thousand learners per week. Delivering this experience requires more than logistics. It requires strong operational orchestration, real-time decision-making, and the ability to keep learners, instructional staff, communications, technology, and support systems moving together toward a shared outcome. Team members may support live Zoom classrooms, staffing and scheduling, learner and partner communications, launch readiness, quality assurance, issue resolution, instructional operations, and continuous improvement efforts across the learner journey. What You Will Do Lead Others, Directly and Indirectly Lead teams comprised 1-2 layers of reports (total size from 30-300+ team members, direct reports 0-5) Own direct reports’ successful development, tracking to the Learning team's norms and values, and hold the quality bar across their programs Provide functional decision guardrails for staffing, budget, and program scope so roles in your stack can move without escalating Partner with the Senior Director of Learning on capacity planning and seasonal staffing Lead Launches and Live Course Streams Own end-to-end program delivery across formats, ensuring consistent execution at scale Fluently track course and curriculum intent, mapping it to real-time decisions for 1-3 layers of staff across various deployment terrains (large scale zoom, credit-bearing onsite, employer-sponsored, etc.) Intimately understand our data warehouse, admissions, and course completion tooling, to plan runs effectively, and build and lead interventions and modifications successfully Provide coherent, resonant, and inspiring leadership and directives on the above, for your managers, coordinators, and instructional staff Iterate the Systems Learning Depends On Author playbooks, workflows, and run plans that enable teams to flexibly and consistently achieve outrageous learner success, at scale Troubleshoot workflows, data flows, operating plans, and personnel SOPs in accordance with department values and first-principles Quality check program formats and local setup against course intent and blueprints in advance and in real-time, to ensure that things run–in real time– as intended Key Success Metrics Across the portfolio, programs hold a student satisfaction score (NPS) of 60 or higher and a course completion rate of 75 percent or higher 90 percent or more of Instructors and Tech Fellows return between cycles Managers, Coordinators, and Instructional Teams resolve problems with fidelity to departmental values, using tools and framing you have systematized New programs launch without preventable orchestration gaps Delivery quality holds or improves term over term as the org scales This Role Might Be for You if You have 5+ years in program operations or delivery management You can win and direct a (or several) Zoom room/s of 500+ easily and on-contact, earning rapid confidence from students, peers, and program leadership You have successfully trained and manage 1-3 layers of actively deployed reports, for 2+ years (this one is required, not a nice-to-have) You have simultaneously run multiple programs serving hundreds or thousands of learners, across different formats You use data to catch problems early, not just report on outcomes You bring excellent judgment on staffing, budget, and program design, under real constraints A higher education, university partnership, or edtech background is a strong plus You are an operator who can learn the education context, not an educator looking to manage You have a stellar body of demonstrated work in programs quality, scaling, and outcomes in and under real-world conditions Tooling: Expert level Zoom skills required: Asana, Github, Notion, gSuite, Claude a plus Delivery Environment & Schedule CodePath programs are delivered remotely across multiple U. S. time zones. During active course terms, this role regularly supports evening program operations and may occasionally participate in live sessions, launches, escalations, or high-priority events. Many live courses run between approximately 6:00 PM and 10:00 PM Eastern Time. Candidates should be comfortable actively overseeing and engaging program delivery during these hours, while balancing their schedules appropriately outside of live delivery periods. Full-Time Employee Benefits This is a 100% remote position—work from anywhere in the U.S.! CodePath prioritizes employee well-being with a competitive benefits package to support your health, financial security, and work-life balance. Health & Wellness: Medical, dental, and vision insurance (90% employer-covered for employees and dependents), employer-funded healthcare reimbursement, FSAs, and Employee Assistance Program Financial Security: 401(k), employer-paid life & disability insurance, and identity theft protection Work-Life Balance: Generous PTO, paid holidays, 10 weeks of fully paid parental leave, and an annual year-end company closure (Dec 24 – Jan 2) Professional Growth: $1,000 annual professional development stipend and home office setup support Student Loan Forgiveness: CodePath is a qualifying employer for Public Service Loan Forgiveness (PSLF), helping employees manage student loan debt Additional Perks: Pet wellness plans, legal services, home/auto insurance discounts, and exclusive marketplace savings Pay range $110,000—$150,000 USD", "summaryDescription" : "Senior Manager, Delivery and Implementation at CodePath. Skills: Delivery fidelity, Staff outcomes, Student outcomes, Retention success, Impact success, Systems fluency, Data fluency, Workflow fluency, Program orchestration, Operational orchestration, Real-time decision-making, Systems capacity, Delivery norms, Delivery patterns, Delivery standards, Learner success, Program quality, Program scaling. Lead teams. Own direct reports' development", "postedDate" : "2026-06-11T19:56:33.701", "createdAt" : "2026-06-11T19:56:33.701", "lastUpdated" : "2026-06-14T22:11:42.412", "ingestTimestamp" : "2026-06-11T19:56:33.701", "mongoId" : "6a2ab75974d8ee00a06e3895", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 110000, "salaryAnnualMax" : 150000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Staffing", "Budget management", "Program scope", "Data analysis", "Leadership", "Delivery fidelity", "Staff outcomes", "Student outcomes", "Retention success", "Impact success", "Systems fluency", "Data fluency", "Workflow fluency", "Program orchestration", "Operational orchestration", "Real-time decision-making", "Systems capacity", "Delivery norms", "Delivery patterns", "Delivery standards", "Learner success", "Program quality", "Program scaling", "Program operations", "Delivery management", "Capacity planning", "Seasonal staffing", "Program delivery", "Curriculum intent", "Real-time decisions", "Workflow troubleshooting", "Data flow troubleshooting", "Operating plan troubleshooting", "Personnel SOPs", "Program formats", "Local setup", "Course intent", "Quality assurance", "Issue resolution", "Instructional operations", "Learner journey", "Program management", "AI workforce programs", "AI workforce", "Technical talent", "Live classroom execution", "Learner support", "Small-group breakout experiences", "Instructional staff", "Tech fellows", "Learner experience", "Zoom", "Asana", "Github", "Notion", "gSuite", "Claude" ], "skillCount" : 57, "jobCategory" : "other", "jobSubcategory" : "delivery", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2a749274d8ee00a0654a0b", "title" : "Implementation and Activation Associate Manager", "company" : "WPP Media", "industry" : "Media", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Media in Sydney, Australia, adjusted for company size and industry." }, "location" : "Sydney, New South Wales, Australia", "locations" : [ "Sydney", "New South Wales", "Australia" ], "timestamp" : "2026-06-14T20:37:13.093", "fingerprint" : "f26d4b033d055769df8d7d06d4bd9108a300fa3050e810db7a4c59d158670da2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/wppmedia/jobs/5170857008", "externalId" : "5170857008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sydney", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8698439,151.2082848" } ], "locationText" : "Sydney, New South Wales, Australia", "experienceLevel" : "Manager", "professionalSkills" : [ "Media activation", "Implementation planning", "Client outcomes", "Media relationships", "Media schedules", "Campaign performance", "Media partners" ], "hardSkillsList" : [ "Campaign activation", "Implementation planning", "Media schedules", "Campaign performance monitoring", "Relationship building" ], "softSkillsList" : [ "Leadership", "Negotiation" ], "hardSkills" : [ { "name" : "Campaign activation", "level" : "intermediate" }, { "name" : "Implementation planning", "level" : "intermediate" }, { "name" : "Media schedules", "level" : "intermediate" }, { "name" : "Campaign performance monitoring", "level" : "intermediate" }, { "name" : "Relationship building", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Negotiation" } ], "majorSkills" : "Media activation, Implementation planning, Client outcomes, Team supervision", "majorSkillsList" : [ "Media activation", "Implementation planning", "Client outcomes", "Team supervision" ], "coreResponsibilities" : "Oversee accurate activation of client media campaigns, Ensure timely activation of client media campaigns, Maintain best-in-class delivery standards, Develop effective implementation plans, Develop efficient implementation plans, Develop innovative implementation plans, Develop media schedules for clients, Present implementation plans, Refine implementation plans, Supervise workload of junior team members, Support workload of junior team members, Ensure client demands are met, Ensure deadlines are met, Facilitate collaboration within the team, Facilitate collaboration with stakeholders, Monitor campaign performance, Identify opportunities for optimization, Guide team in implementing adjustments, Contribute to producing best-in-class solutions, Uphold high standards of client service, Cultivate relationships with media partners, Maintain relationships with media partners, Represent agency professionally, Ensure campaigns delivered to highest quality, Align campaigns with agency standards, Align campaigns with client objectives, Stay informed on market trends, Stay informed on media landscape changes, Stay informed on new technologies, Apply knowledge to client work", "teamCollaboration" : "Collaboration within the team; Collaboration with stakeholders; Collaborative teamwork", "domainKnowledge" : "Media landscape; Consumer trends", "domainList" : [ "media-landscape", "consumer-trends" ], "domainSpecificKnowledge" : [ "Media landscape", "Consumer trends" ], "communicationSkills" : "Presentation skills; Compelling communication", "problemSolvingSkills" : "Problem-solving mentality", "outcomesObjectives" : "Meet client targets; Exceed client targets; Drive business growth", "qualificationsBasic" : "Relevant experience in media activation, Relevant experience in implementation planning, Emerging leadership skills, Experience supervising team workload, Experience mentoring junior colleagues, Up-to-date knowledge of media landscape, Knowledge of macro consumer trends, Exceptional attention to detail, Organizational skills, Proactive problem-solving mentality, Clear and compelling communication, Presentation skills, Well-developed negotiation capabilities, Well-developed implementation planning capabilities, Results-driven, Ability to identify campaign effectiveness, Ability to articulate campaign effectiveness, Proven ability to build relationships, Proven ability to maintain relationships with media partners, Passion for the industry, Commitment to collaborative teamwork", "rawDescription" : "About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.  WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com. Role Summary and Impact EssenceMediacom, part of WPP, is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. The Implementation & Activation team at EssenceMediacom is responsible for delivering best-in-class implementation planning and activation across all media channels and touchpoints, with a focus on connected, audience-first client outcomes. We navigate the ever-changing media landscape efficiently and effectively, fueling growth for brands through transparency, accountability, and exceptional media relationships. As an Implementation & Activation Associate Manager, you play a critical role in overseeing the activation of client campaigns, ensuring consistent, best-in-class delivery. You are responsible for shaping effective, efficient, creative, and future-focused implementation plans and media schedules that drive business growth for our clients. Working closely with your manager, you will supervise elements of team workload, foster collaboration, and ensure unparalleled service to meet and exceed client targets. Core Responsibilities Oversee and ensure the accurate and timely activation of client media campaigns, maintaining best-in-class delivery standards. Develop, present, and refine effective, efficient, and innovative implementation plans and media schedules for clients. Supervise and support the workload of junior team members, ensuring client demands and deadlines are met. Facilitate strong collaboration within the team and with key internal and external stakeholders. Monitor campaign performance, identify opportunities for optimization, and guide the team in implementing adjustments. Contribute to producing best-in-class solutions and upholding high standards of client service. Cultivate and maintain strong relationships with media partners, representing the agency professionally. Ensure all campaigns are delivered to the highest quality, aligning with agency standards and client objectives. Actively stay informed on market trends, media landscape changes, and new technologies, applying this knowledge to client work. Skills and Experience What Makes You Great Relevant experience in media activation and implementation planning. Emerging leadership skills, with experience supervising team workload or mentoring junior colleagues. Strong and up-to-date knowledge of the media landscape, including macro consumer trends and associated challenges/opportunities. Exceptional attention to detail and strong organizational skills. Proactive problem-solving mentality. Clear and compelling communication, with strong presentation skills. Well-developed negotiation and implementation planning capabilities. Results-driven, with the ability to identify and articulate campaign effectiveness. Proven ability to build and maintain strong relationships with media partners. A passion for the industry and a commitment to collaborative teamwork. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. #LI-Promoted Please read our Privacy Notice for more information on how we process the information you provide.", "summaryDescription" : "Implementation and Activation Associate Manager at WPP Media. Skills: Media activation, Implementation planning, Client outcomes, Team supervision. Oversee accurate activation of client media campaigns. Ensure timely activation of client media campaigns", "postedDate" : "2026-06-11T22:05:50.268", "createdAt" : "2026-06-11T22:05:50.268", "lastUpdated" : "2026-06-14T20:37:13.093", "ingestTimestamp" : "2026-06-11T22:05:50.268", "mongoId" : "6a2a749274d8ee00a0654a0b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Campaign activation", "Implementation planning", "Media schedules", "Campaign performance monitoring", "Relationship building", "Leadership", "Negotiation", "Media activation", "Client outcomes", "Team supervision", "Media relationships", "Campaign performance", "Media partners", "Media landscape", "Consumer trends" ], "skillCount" : 15, "jobCategory" : "other", "jobSubcategory" : "media-management-&-delivery", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media" }, { "id" : "6a2cc29274d8ee00a0a06d5d", "title" : "Technical Business Analyst – ERP & Systems Implementation - Freelancer", "industry" : "Italy Office", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Technical Business Analyst in Milan, Italy, adjusted for the technology industry and full-time employment." }, "location" : "Milan", "locations" : [ "Milan" ], "timestamp" : "2026-06-15T08:58:31.977", "fingerprint" : "2aa9f37e8ae4240e832cd39c7649937da34af17a714b60bd66a47b53a1ab044e", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/enpal/fb2330d3-e927-44fb-9e17-bcaf1cc181ff/application", "externalId" : "fb2330d3-e927-44fb-9e17-bcaf1cc181ff", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Milan", "country" : "Italy", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "45.4641943,9.1896346" } ], "locationText" : "Milan, Italy", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 6, "experienceLevel" : "Mid", "technicalSkills" : "SQL, Python, JavaScript, APIs, ERP", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Systems implementation", "Data migration", "Integration spec", "ERP module setup", "Functional specifications" ], "hardSkillsList" : [ "SQL query", "Data cleansing", "Data mapping", "Data validation", "Spreadsheet formulas", "Pivot tables", "Lookup functions" ], "hardSkills" : [ { "name" : "SQL query", "level" : "intermediate" }, { "name" : "Data cleansing", "level" : "intermediate" }, { "name" : "Data mapping", "level" : "intermediate" }, { "name" : "Data validation", "level" : "intermediate" }, { "name" : "Spreadsheet formulas", "level" : "intermediate" }, { "name" : "Pivot tables", "level" : "intermediate" }, { "name" : "Lookup functions", "level" : "intermediate" } ], "majorSkills" : "ERP implementation, Systems implementation, Data migration, Process mapping", "majorSkillsList" : [ "ERP implementation", "Systems implementation", "Data migration", "Process mapping" ], "coreResponsibilities" : "Translate business processes, Lead ERP implementations, Execute module rollouts, Run data migrations, Set up integrations, Configure ERP instances, Document business processes, Document system architecture, Document configurations, Work with finance stakeholders, Work with operations stakeholders, Work with engineering stakeholders, Gather requirements, Validate solutions, Support user acceptance testing, Support training, Support go-live activities", "teamCollaboration" : "Finance stakeholders; Operations stakeholders; Engineering stakeholders", "domainKnowledge" : "Finance processes; Revenue recognition; Cost booking; Procurement; Inventory; Billing; Reporting; Chart of accounts; ERP configuration; API spec; Data warehouses; CRM; Finance tools", "domainList" : [ "finance-processes", "revenue-recognition", "cost-booking", "procurement", "inventory", "billing", "reporting", "chart-of-accounts", "erp-configuration", "api-spec", "data-warehouses", "crm", "finance-tools" ], "domainSpecificKnowledge" : [ "Finance processes", "Revenue recognition", "Cost booking", "Procurement", "Inventory", "Billing", "Reporting", "Chart of accounts", "ERP configuration", "API spec", "Data warehouses", "CRM", "Finance tools" ], "toolProficiency" : [ "ERP tooling", "Postman", "Spreadsheets" ], "communicationSkills" : "Written Italian; Spoken Italian", "documentationSkills" : "Business processes documentation; System architecture documentation; Configurations documentation", "problemSolvingSkills" : "Figure things out independently", "qualificationsBasic" : "3–6 years of experience, Comfortable with SQL, Able to read scripts, Familiar with APIs, Comfortable in spreadsheets", "qualificationsPreferred" : "Excellent written and spoken Italian, Exposure to data migration tools, Experience with major ERPs, Background in audit, Experience working with international teams, Exposure to data warehousing tools", "workSiteFlexibility" : "Flexible", "rawDescription" : "Location: Italy Type: Freelancer full-time About the role We are looking for a Technical Business Analyst freelancer to join our team and act as the bridge between our business operations and the systems that support them. The right person sits comfortably at the intersection of finance and operations on one side, and databases, integrations and ERP tooling on the other. You will not be writing production code, but you should be able to run a SQL query, read a script, follow an API spec, and generally find your way around technical work without needing a developer to hold your hand. This role is hands-on. Expect to spend your time understanding how revenue and costs are booked, mapping those flows into an ERP configuration, migrating data between systems, setting up small instances, and connecting tools together. We need someone who can sit with a finance lead in the morning to map a process and then by the afternoon be working through a data migration, an integration spec, or an ERP module setup. What you will do - Translate business processes (revenue recognition, cost booking, procurement, inventory, billing, reporting) into ERP configurations and system requirements. - Lead and execute small-to-mid scale ERP implementations and module rollouts. - Run data migrations between systems, including cleansing, mapping, and validation. - Set up integrations and connections between platforms (ERP, CRM, finance tools, data warehouses). - Configure and stand up small instances of ERP and adjacent systems for testing and rollout. - Document business processes, system architecture, and configurations clearly enough that others can follow. - Work primarily with finance, operations, and engineering stakeholders to gather requirements and validate solutions. - Support user acceptance testing, training, and go-live activities. What we are looking for Business and process side (essential): - Strong understanding of core business processes, particularly finance: how revenue is recognised and booked, how costs flow through the P&L, how a chart of accounts is structured, and how these map into an ERP. - Experience implementing or configuring at least one ERP system (SAP, Oracle, NetSuite, Microsoft Dynamics, Odoo, or similar). - 3–6 years of experience in a consulting, implementation, or in-house transformation role. - Ability to run workshops, gather requirements, and translate them into clear functional specifications. - Excellent written and spoken English; Italian is a strong plus. Technical side (needed, not as deep): - Comfortable with SQL — can write queries, join tables, and investigate data without help. - Able to read and lightly modify scripts (Python, JavaScript, or similar) to get unblocked on small tasks (vibe coding encouraged). - Familiar with APIs and integration concepts — can read documentation and test endpoints with tools like Postman. - Comfortable in spreadsheets at a power-user level (formulas, pivots, lookups, light scripting). - Exposure to data migration tools, ETL workflows, or middleware is a plus. - Not expected to be a developer. But you should not be blocked every time something technical comes up. Mindset: - Practical and delivery-oriented. We value people who ship over people who only design. - Curious about the business, not just the system. - Comfortable working with ambiguity and figuring things out independently. Nice to have - Experience with one of the major ERPs in a hands-on implementation capacity (not just functional advisory). - Background in audit, accounting, or financial reporting. - Experience working with international teams across time zones. - Exposure to data warehousing or BI tools (Snowflake, BigQuery, Looker, Power BI, Tableau). What we offer - Direct exposure to senior stakeholders and real ownership of projects from day one. - A small team where your work has visible impact. To apply, please send your CV and a short note describing one ERP or systems implementation you have worked on, what your role was, and what you would have done differently.", "summaryDescription" : "Technical Business Analyst – ERP & Systems Implementation - Freelancer. Skills: ERP implementation, Systems implementation, Data migration, Process mapping. Translate business processes. Lead ERP implementations", "createdAt" : "2026-06-14T03:15:32.963", "lastUpdated" : "2026-06-15T08:58:31.977", "ingestTimestamp" : "2026-06-14T03:15:32.963", "mongoId" : "6a2cc29274d8ee00a0a06d5d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "SQL query", "Data cleansing", "Data mapping", "Data validation", "Spreadsheet formulas", "Pivot tables", "Lookup functions", "ERP implementation", "Systems implementation", "Data migration", "Process mapping", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Integration spec", "ERP module setup", "Functional specifications", "Finance processes", "Revenue recognition", "Cost booking", "Procurement", "Inventory", "Billing", "Reporting", "Chart of accounts", "ERP configuration", "API spec", "Data warehouses", "CRM", "Finance tools", "ERP tooling", "Postman", "Spreadsheets" ], "skillCount" : 37, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2cafbd74d8ee00a09d7ab0", "title" : "Member of Technical Staff", "company" : "Artificial Analysis", "industry" : "Technical Staff", "salary" : { "min" : 145000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Member of Technical Staff in San Francisco, USA, adjusted for the technology industry and company size." }, "location" : "San Francisco (On-site)", "locations" : [ "San Francisco (On-site)", "Brisbane", "Melbourne (On-site)", "Sydney" ], "timestamp" : "2026-06-15T12:28:26.095", "fingerprint" : "868c995dc0542ce60bafeab8602865a90bf73d8c020bb150bd4cfabb9703bed6", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/artificialanalysis/d4c1dd91-4b6b-40da-9470-550ffc3a3f70/application", "externalId" : "d4c1dd91-4b6b-40da-9470-550ffc3a3f70", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Python, AI, Machine Learning, ML Engineer, ML Researcher, AI PM, Solutions Engineer, Technical Pre-Sales", "professionalSkills" : [ "Structuring ambiguous problems", "Analytical frameworks", "Communicating findings", "Technical depth", "Client-facing work", "Strategic analysis", "Product development", "Benchmarking capabilities", "AI strategy", "Benchmarking technologies", "AI benchmarking platform", "AI-native workflow", "Company strategy", "Large initiatives" ], "hardSkillsList" : [ "Coding skills", "AI Benchmarking", "Evaluation methodologies", "Data visualizations", "Agentic AI applications", "AI models", "AI hardware" ], "hardSkills" : [ { "name" : "Coding skills", "level" : "intermediate" }, { "name" : "AI Benchmarking", "level" : "intermediate" }, { "name" : "Evaluation methodologies", "level" : "intermediate" }, { "name" : "Data visualizations", "level" : "intermediate" }, { "name" : "Agentic AI applications", "level" : "intermediate" }, { "name" : "AI models", "level" : "intermediate" }, { "name" : "AI hardware", "level" : "intermediate" } ], "majorSkills" : "AI Benchmarking, AI Strategy, AI Technologies", "majorSkillsList" : [ "AI Benchmarking", "AI Strategy", "AI Technologies" ], "coreResponsibilities" : "Structure AI evaluation projects, Design AI evaluation projects, Execute AI evaluation projects, Develop AI evaluation methodologies, Develop AI evaluation datasets, Drive report development, Develop data visualizations, Communicate complex AI concepts, Collaborate with AI companies, Support AI benchmarking, Identify platform enhancement opportunities, Work with developers, Embrace AI-native workflow, Use AI tools, Contribute to company strategy, Drive large initiatives", "teamCollaboration" : "Cross-functional teams; Work with founders; Across the full team", "domainKnowledge" : "Modern AI technologies; Frontier AI; AI systems; AI models; Agentic AI applications; AI benchmarking", "domainList" : [ "modern-ai-technologies", "frontier-ai", "ai-systems", "ai-models", "agentic-ai-applications", "ai-benchmarking" ], "domainSpecificKnowledge" : [ "Modern AI technologies", "Frontier AI", "AI systems", "AI models", "Agentic AI applications", "AI benchmarking" ], "communicationSkills" : "Communicate findings; Communicate complex AI concepts", "problemSolvingSkills" : "Analytical skills; Critical thinking skills; Structuring ambiguous problems", "outcomesObjectives" : "Set standard for AI measurement; Shape AI understanding; Support AI strategy; Enhance AI benchmarking platform; Be leading AI benchmarking company", "qualificationsBasic" : "Analytical and critical thinking skills, Proficiency in Python, Data analysis proficiency, Demonstrable interest in frontier AI, Knowledge of frontier AI", "qualificationsPreferred" : "Experience in data analytics division, Experience within AI by McKinsey, Experience within BCG X / Gamma, Experience within QuantumBlack", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT ARTIFICIAL ANALYSIS Artificial Analysis is the leading independent AI benchmarking company. We support labs, engineers and enterprises to understand AI capabilities and make critical decisions about their AI strategies. We are the go-to authority for understanding AI, from AI labs and enterprises to media, investors, and policymakers. Our benchmarks don't just measure the cutting edge of AI, they are actively shaping the frontier. Our benchmarks and analysis are trusted by hundreds of thousands of users and are the go-to reference for leading AI labs including OpenAI, Google, Meta, NVIDIA and Anthropic, and major publications including the Wall Street Journal, Bloomberg, the Financial Times and The Economist. We are a team of 35+, on track to triple by year end, backed by Nat Friedman (Github, Meta), Daniel Gross (SSI), Andrew Ng (Google Brain, DeepLearning.ai http://DeepLearning.ai, Amazon), Adam D'Angelo (Quora, Poe, OpenAI), Clem Delangue (Hugging Face) and other industry leaders. THE OPPORTUNITY Our benchmarks and analysis are what the industry turns to when they need to understand AI capabilities, from AI labs and enterprises to media, investors, and policymakers. This role puts you at the forefront of the AI frontier — you won't just observe the cutting edge of AI, your work will define what cutting edge means. We're hiring Members of Technical Staff to design the evaluations that set the standard for how AI is measured, produce analysis that shapes how companies and the broader industry understand AI, and work directly with the leading AI labs and enterprises who rely on our insights. You'll develop new benchmarking methodologies, manage relationships with some of the most important AI labs and enterprise customers in the world, and help drive the product direction of our platform. The bar for success is becoming a world expert in modern AI technologies. This is a unique combination of product, research, technical, and client-facing work, suited to highly driven technical generalists who thrive on breadth and ownership. Many of our strongest team members come from top-tier strategy consulting backgrounds, though we hire from a range of disciplines. You'll work directly with our founders and across the full team. The people who join now will have an outsized role in shaping both our products and the company itself. The coming wave of AI scaling is going to change the world in ways we don't yet understand — and we're offering a front row seat. WHAT YOU’LL DO - AI Benchmarking Product Development: Structure, design and execute projects to evaluate AI systems and technologies, including developing new AI evaluation methodologies and datasets that advance our benchmarking capabilities - Strategic Analysis of AI: Drive developing reports and data visualizations to communicate complex AI concepts to enterprises looking to shape their AI strategy - Partner with Leading AI Companies: Collaborate with leading AI companies to support them in benchmarking their technologies, from agentic AI applications to models to hardware. This also requires identifying opportunities to enhance our leading AI benchmarking platform and working with our developers to make it happen - Become AI-Native: Embrace an AI-native workflow, using cutting-edge AI tools to generate leverage in a fast-changing industry and maintain our competitive edge in AI benchmarking - Company Strategy: We are a startup and are looking for the future leaders of Artificial Analysis. Team members will be expected to contribute to company strategy and should expect to drive large initiatives that will support us in being the leading AI benchmarking company WHAT WE’RE LOOKING FOR You have an intense interest in AI, a genuine desire to become a world expert in the field, and strong analytical and coding skills to back it up. We hire MTS from three backgrounds. You should clearly fit one of these profiles: 1. Strategy Consulting — backgrounds include Management Consultant, Associate, Engagement Manager, Data Scientist, or similar roles at firms like McKinsey, BCG, Bain, or equivalent. Strong preference will be given to candidates with experience within a data analytics division such as QuantumBlack, AI by McKinsey, BCG X / Gamma or equivalent. You know how to structure ambiguous problems, build analytical frameworks, and communicate findings to senior stakeholders. You're now looking to apply those skills to something deeply technical. The key differentiator: you have a genuine technical interest in AI and ability to code — you follow model releases, you have opinions on where the technology is heading, and you want to be closer to the subject matter than consulting allows. 2. AI and Machine Learning — backgrounds include ML Engineer, ML Researcher, AI Engineer, Forward Deployed Engineer, Technical PM, Solutions Engineer, Technical Pre-Sales, or similar roles at AI companies or AI-focused teams. You have hands-on experience with modern AI systems and understand how models work at a technical level. You're looking for a role with more breadth and industry exposure than a pure research, engineering, or PM position, where you can combine technical depth with client-facing work and strategic analysis. 3. Technical Product Management — backgrounds include Founding Engineer, Product Manager, Technical Co-founder, Head of Product, or generalist roles at early-stage AI companies. You've built and shipped AI products in a fast-moving environment where you had to operate across research, engineering, product, and commercial work simultaneously. You understand both how AI systems work technically and how they get brought to market. You're looking for a role where that breadth is the job, not a side effect of being early at a small company. Across all three profiles, we require: - Strong analytical and critical thinking skills - Proficiency in Python and data analysis - Genuine, demonstrable interest and knowledge of frontier AI — we want people who have informed opinions about where AI is heading, not just people who use AI tools WHY ARTIFICIAL ANALYSIS? - Shape how AI gets built: The leading AI labs track our benchmarks and use them to guide their development priorities. Your work will directly influence the direction of AI. - Become a world expert in AI: You will evaluate every major model, across every major capability, as they are released. Very few roles offer this breadth of exposure to frontier AI. - Work with the most important players in AI: You'll manage relationships with teams at the leading AI labs and major enterprises as a trusted, independent voice. - Join at a defining moment: We're 35+ people and fast growing, backed by some of the most connected investors in AI. The people who join now will shape the product, the team, and the strategy as we scale. - Competitive compensation including equity - Our team is split across San Francisco, Sydney, and Melbourne ", "summaryDescription" : "Member of Technical Staff at Artificial Analysis. Skills: AI Benchmarking, AI Strategy, AI Technologies. Structure AI evaluation projects. Design AI evaluation projects", "createdAt" : "2026-06-14T09:17:30.900", "lastUpdated" : "2026-06-15T12:28:26.095", "ingestTimestamp" : "2026-06-14T09:17:30.900", "mongoId" : "6a2cafbd74d8ee00a09d7ab0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 145000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Coding skills", "AI Benchmarking", "Evaluation methodologies", "Data visualizations", "Agentic AI applications", "AI models", "AI hardware", "AI Strategy", "AI Technologies", "Structuring ambiguous problems", "Analytical frameworks", "Communicating findings", "Technical depth", "Client-facing work", "Strategic analysis", "Product development", "Benchmarking capabilities", "AI strategy", "Benchmarking technologies", "AI benchmarking platform", "AI-native workflow", "Company strategy", "Large initiatives", "Modern AI technologies", "Frontier AI", "AI systems", "AI benchmarking" ], "skillCount" : 27, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c92e274d8ee00a0986c52", "title" : "Implementation Consultant", "company" : "Verra Mobility", "location" : "IN_Indianapolis_HQ", "locations" : [ "IN_Indianapolis_HQ" ], "certifications" : [ ], "timestamp" : "2026-06-15T10:29:31.668", "fingerprint" : "0da1e1e647f54d2d92947ffee813eab080b1f77f039c75cb5f851b7dde5f01ca", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/verramobility/jobs/4688706006", "externalId" : "4688706006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Indianapolis", "state" : "Indiana", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Indianapolis, Indiana, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Oracle SQL, relational databases", "professionalSkills" : [ "Knowledge of parking industry is preferred." ], "hardSkillsList" : [ "valid driver’s license" ], "softSkillsList" : [ "accountability, ethical behavior, good judgment, courageous, collaboration, value differences, think and act globally, foster an engaging work environment, recognize and develop others" ], "hardSkills" : [ { "name" : "valid driver’s license", "level" : "intermediate" } ], "softSkills" : [ { "name" : "accountability, ethical behavior, good judgment, courageous, collaboration, value differences, think and act globally, foster an engaging work environment, recognize and develop others" } ], "majorSkills" : "system integration, project management, technical expertise, customer satisfaction, software implementation", "majorSkillsList" : [ "system integration, project management, technical expertise, customer satisfaction, software implementation" ], "coreResponsibilities" : "Leads the integration of T2’s products into customer operations, advising customers on the creation, design, specification, testing, and implementation of T2’s products and capabilities. Serves as the primary point of contact for the customer on the business functionality of the product during implementation. Leads staff in the preparation and maintenance of business and functional specifications for new or modified business systems. Gathers detailed information on the customer’s parking operations, procedures, and technology infrastructure to recommend the best system configuration options. Oversees change control activities to implement customer projects into production. Provides installation support and training related to the software for both management and staff.", "teamCollaboration" : "Works with internal project management, sales, and technical teams to ensure product meets customer needs. Directs the activities of cross-functional departments during planning, testing, problem solving, and implementation or products and services. Consults and coordinates with customers and developers to design and develop automated business systems. Coordinates information systems installations, moves, or changes by involving multiple T2 and customer groups. Assists and participates in annual and/or regional user group conferences and trade shows.", "projectManagementSkills" : [ "project planning", "project management", "organizational skills" ], "toolProficiency" : [ "Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Crystal Reports" ], "communicationSkills" : "written; oral", "documentationSkills" : "business specifications; functional specifications; project operational designs; process flows; product documentation", "continuousLearning" : "Detailed knowledge of T2’s software products, services, and processes (current and new) is required which can be obtained through training, practice, reading, and dedication to gain such knowledge. Demonstrated ability to learn and implement new software systems.", "innovationCreativity" : "Cultivate innovation.", "problemSolvingSkills" : "system design; technical consultation; problem management", "specialRequirements" : "Ability to travel at least 50% of the time. Must have a valid driver’s license.", "outcomesObjectives" : "We focus on high performance and drive toward breakthrough outcomes.", "qualificationsBasic" : "A bachelor's degree in business, computer science / technology or related and three (3) to five (5) years related or an equivalent combination of education and experience. Advanced experience and knowledge of a technical nature required. Advanced experience and knowledge in project management and organizational skills required. Ability to travel at least 50% of the time. Detailed knowledge of T2’s software products, services, and processes (current and new) is required. Advanced knowledge of various software products including: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook. Demonstrated ability to learn and implement new software systems. Knowledge of relational databases. Communication skills, both written and oral. Ability to be detail and task oriented and highly organized. Ability to work in a remote environment with little to no supervision. Ability to read, analyze, and interpret general business, professional, and technical documents. Ability to write presentations, reports, proposals, and correspondence. Ability to effectively present information and respond to questions from prospects, customers, management, and staff. Ability to solve practical problems and deal with a variety of variables. Ability to prioritize tasks and tactfully negotiate priority with end users. Ability to work under deadline pressure and extra hours if needed. Ability to work effectively independently.", "qualificationsPreferred" : "Experience in providing technical training experience preferred. Experience in software implementation preferred. Basic knowledge of Oracle SQL is preferred. Basic knowledge of Crystal Reports is preferred. Knowledge of parking industry is preferred.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Position Overview The Implementation Consultant leads the integration of T2’s products into customer operations. This position advises customers on the creation, design, specification, testing, and implementation of T2’s products and capabilities. Works with internal project management, sales, and technical teams to ensure product meets customer needs. Essential Responsibilities · Serves as the primary point of contact for the customer on the business functionality of the product during implementation. Provides technical expertise in identifying, evaluating, and developing systems and procedures. Reviews and analyzes customer business and operations including workflow, decision process, and business objectives. Ensure customer satisfaction during and after the implementation. · Leads staff in the preparation and maintenance of business and functional specifications for new or modified business systems to reflect customer business requirements. Reviews and / or develop project operational designs and specifications. · Meets with sales and customer contacts to interpret the customer’s business and technical requirements. Gathers detailed information on the customer’s parking operations, procedures, and technology infrastructure to recommend the best system configuration options. Advise customer and T2 staff in the resolution of technical or complicated issues associated with implementing T2 accounts. · Ensures completion of appropriate documentation during sales opportunity review process to drive project success. · Leads the project planning and implementation process for systems integration. Directs the activities of cross-functional departments during planning, testing, problem solving, and implementation or products and services. Consults and coordinates with customers and developers to design and develop automated business systems. · Coordinates information systems installations, moves, or changes by involving multiple T2 and customer groups to work towards specific project completion dates. · Takes a leadership role in providing technical consultation and assists customers with the development and implementation of T2’s solutions. · Oversees change control activities to implement customer projects into production. Identifies and resolves systems problems prior to production implementation. Develops internal and external documentation for product implementation and production, including process flows and procedures. Diagnoses functional problems, determines corrective action, and implements corrections with problem management framework. · Provides installation support and training related to the software for both management and staff. Training services involve providing classes for groups up to fifteen people and one-on-one training as needed. · Manages multiple system installations and projects simultaneously. · Assists with analyzing external information systems in terms of database structure and data import/export capability in order to provide data conversion program specifications and external system interface plans. · Assists and participates in annual and/or regional user group conferences and trade shows by conducting breakout sessions, assisting other presenters as in-class moderator, and meeting with customers to provide technical guidance. · Assists and participates in the review and development of product documentation. · Assists and participates in product testing and “bug” research and isolation. · Gathers and provides input for functional product enhancements. Qualification To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · A bachelor's degree in business, computer science / technology or related field; and three (3) to five (5) years related experience; or an equivalent combination of education and experience. · Advanced experience and knowledge of a technical nature required. · Advanced experience and knowledge in project management and organizational skills required. · Experience in providing technical training experience preferred. · Experience in software implementation preferred. · Ability to travel at least 50% of the time Knowledge, Skills, and Abilities · Detailed knowledge of T2’s software products, services, and processes (current and new) is required which can be obtained through training, practice, reading, and dedication to gain such knowledge. · Advanced knowledge of various software products including: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook. · Demonstrated ability to learn and implement new software systems. · Knowledge of relational databases. · Basic knowledge of Oracle SQL is preferred. · Basic knowledge of Crystal Reports is preferred. · Knowledge of parking industry is preferred. · Strong communication skills, both written and oral. · Ability to be detail and task oriented and highly organized. · Ability to work in a remote environment with little to no supervision. · Ability to read, analyze, and interpret general business, professional, and technical documents. · Ability to write presentations, reports, proposals, and correspondence. · Ability to effectively present information and respond to questions from prospects, customers, management, and staff. · Ability to solve practical problems and deal with a variety of variables. · Ability to prioritize tasks and tactfully negotiate priority with end users. · Ability to work under deadline pressure and extra hours if needed. · Ability to work effectively independently. Certificates, Licenses, Registrations · Must have a valid driver’s license Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .", "summaryDescription" : "Implementation Consultant at Verra Mobility. Skills: system integration, project management, technical expertise, customer satisfaction, software implementation. Leads the integration of T2’s products into customer operations, advising customers on the creation, design, specification, testing, and implementation of T2’s products and capabilities. Serves as the primary point of contact for the customer on the business functionality of the product during implementation. Leads staff in the preparat", "postedDate" : "2026-06-14T20:58:28.114", "createdAt" : "2026-06-14T20:58:28.114", "lastUpdated" : "2026-06-15T10:29:31.668", "ingestTimestamp" : "2026-06-14T20:58:28.114", "mongoId" : "6a2c92e274d8ee00a0986c52", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "valid driver’s license", "accountability, ethical behavior, good judgment, courageous, collaboration, value differences, think and act globally, foster an engaging work environment, recognize and develop others", "system integration, project management, technical expertise, customer satisfaction, software implementation", "Knowledge of parking industry is preferred.", "project planning", "project management", "organizational skills", "Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Crystal Reports" ], "skillCount" : 8, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b5e74d8ee00a0911cfa", "title" : "Implementation Specialist", "company" : "spektr", "industry" : "SaaS", "salary" : { "min" : 440000.0, "max" : 625000.0, "currency" : "DKK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Denmark, adjusted for mid-seniority, SaaS industry, and Copenhagen city tier." }, "location" : "København, Capital Region of Denmark, Denmark", "locations" : [ "København", "Capital Region of Denmark", "Denmark" ], "timestamp" : "2026-06-15T13:28:30.873", "fingerprint" : "5d3eae5a7ee8127785f7f09ff00db7eace59ae8d5d4e1274c9b8607cdaaa6046", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/spektr/jobs/4895409101", "externalId" : "4895409101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "København", "state" : "Capital Region of Denmark", "country" : "Denmark", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "55.6867243,12.5700724" } ], "locationText" : "København, Capital Region of Denmark, Denmark", "experienceMinYears" : 2, "experienceMaxYears" : 4, "experienceLevel" : "Mid", "domainKnowledge" : "Compliance workflows; AI; Financial companies; Infrastructure; Regulations", "domainList" : [ "compliance-workflows", "ai", "financial-companies", "infrastructure", "regulations" ], "domainSpecificKnowledge" : [ "Compliance workflows", "AI", "Financial companies", "Infrastructure", "Regulations" ], "communicationSkills" : "Explain technical concepts; Handle senior stakeholders", "specialRequirements" : "Travel to client sites", "workSiteFlexibility" : "Onsite", "rawDescription" : "WHY SPEKTR At spektr, we are on a mission to automate the world’s most complex compliance workflows through AI. Founded by the team behind HelloFlow (acquired by Trulioo), spektr is building the infrastructure and AI agents to run compliance on scale. Most large financial companies rely on thousands of employees to keep up with manually handling compliance. With spektr’s AI agents, we have the opportunity to change that and completly redefine how compliance operates. This is a rare opportunity to join spektr at the moment of take-off. We have a proven product, already used by some of the largest and fastest-moving financial companies like Santander, Pleo, Phantom, and many more. Backed by Northzone, Seedcamp and PSV, we are scaling incredibly fast and changing the way compliance works in real time. The work is ambitious, the bar is high, and the opportunity for personal and professional growth is huge. THE OPPORTUNITY Join spektr's client-facing A-team - responsible for making sure every client goes live fast, stays healthy, and grows. As our Implementation Specialist, you will know the spektr platform better than anyone, and use that knowledge to get clients from signed contract to confident, active usage. You will go on-site, solve real problems shoulder to shoulder with clients' compliance and operations teams, and make sure nothing falls through the cracks. You will work directly with the expansion & implementation lead and have a direct line to our founding team. WHAT YOU WILL BE DOING Own client relationships from signed contract through to healthy, active usage - you are accountable for go-live and everything after Lead on-site implementation sessions and work streams, configuring workflows, and integrations to fit each client's exact needs Resolve configuration issues independently before escalating to engineering Own customer success of spektr's largest enterprise accounts and act as the internal voice of the client into product Build reusable implementation playbooks so every client gets a consistent experience and the same question is never answered twice Flag client health signals early - you notice when something is off before it becomes an escalation WHAT WE ARE LOOKING FOR 2–4 years in implementation, solutions consulting, or customer success at a B2B SaaS company - we care more about how you think than how long you've been doing it A structured problem-solver: when something doesn't work, you go step by step rather than guessing Strong communicator - you can explain a technical concept clearly to a non-technical client and are excellent in handling senior stakeholders Comfortable with technical & legal documentation, data flows, and integrations - you don't need to be a developer or lawyer, but you can't be afraid of infrastructure and regulations Willing and excited to travel to client sites - you do your best work in the room, not on a call Highly organised: you manage multiple clients at different stages and nothing slips This role may not be the right fit if you prefer a reactive support queue over owning relationships end-to-end, need a dedicated technical team behind you to resolve anything non-trivial, or are more comfortable with a clear structure. Benefits A defining role in spektr’s expansion team - a new function being built with real influence on how it takes shape Direct access to the founding team and a front-row seat to how a fast-growing compliance AI company scales Work with category-defining enterprise clients across financial services and regulated industries Competitive compensation package OUR STANCE We care deeply about building a diverse, inclusive, and high-performance team. We encourage applications from candidates who may not tick every box but believe they can raise the bar. We value different perspectives, lived experiences, and ways of thinking - and we actively work to create an environment where everyone can do the best work of their career.", "summaryDescription" : "Implementation Specialist at spektr", "postedDate" : "2026-06-14T07:59:14.351", "createdAt" : "2026-06-14T07:59:14.351", "lastUpdated" : "2026-06-15T13:28:30.873", "ingestTimestamp" : "2026-06-14T07:59:14.351", "mongoId" : "6a2c6b5e74d8ee00a0911cfa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Compliance workflows", "AI", "Financial companies", "Infrastructure", "Regulations" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c692c74d8ee00a09065aa", "title" : "Implementation Director", "company" : "Outpost", "industry" : "Technology", "salary" : { "min" : 150000.0, "max" : 200000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle", "locations" : [ "Seattle" ], "certifications" : [ "PMP or comparable certification" ], "timestamp" : "2026-06-15T09:38:30.647", "fingerprint" : "2ee97843b2bca28ca91ff7837b20d34504c213b8d471f6bfe5b81c3ed68e5749", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/outpost/9105731f-e77c-4cb7-8d24-ffe82a8c161d/application", "externalId" : "9105731f-e77c-4cb7-8d24-ffe82a8c161d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "Low-voltage, Edge compute, Networking, Network architecture, Network readiness, Network details, Network/IT side, Point-to-point network hardware", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Install project management", "Install quality control", "Physical install PM", "Site deployment", "Procurement", "Inventory management", "Field-tech operations", "Systems integration", "Customer success", "Commissioning checklists", "Install handoff documents", "Site-specific runbooks", "SOW templates", "Site specs documentation", "Hardware configurations documentation", "Team scaling" ], "hardSkillsList" : [ "Scheduling workforce", "Sequencing trades", "Holding subcontractors", "Catching defects", "Civil requirements", "Hardware locations", "Go-live milestones", "Drive scheduling", "Hardware logistics", "Vendor coordination", "Client-facing communications", "Manage procurement", "Manage inventory", "Manage field-tech operations", "Manage network/IT", "Set standards", "Partner with operators", "Build playbook", "Build team", "Build bench", "Network testing", "Cable run testing", "Megger testing" ], "hardSkills" : [ { "name" : "Scheduling workforce", "level" : "intermediate" }, { "name" : "Sequencing trades", "level" : "intermediate" }, { "name" : "Holding subcontractors", "level" : "intermediate" }, { "name" : "Catching defects", "level" : "intermediate" }, { "name" : "Civil requirements", "level" : "intermediate" }, { "name" : "Hardware locations", "level" : "intermediate" }, { "name" : "Go-live milestones", "level" : "intermediate" }, { "name" : "Drive scheduling", "level" : "intermediate" }, { "name" : "Hardware logistics", "level" : "intermediate" }, { "name" : "Vendor coordination", "level" : "intermediate" }, { "name" : "Client-facing communications", "level" : "intermediate" }, { "name" : "Manage procurement", "level" : "intermediate" }, { "name" : "Manage inventory", "level" : "intermediate" }, { "name" : "Manage field-tech operations", "level" : "intermediate" }, { "name" : "Manage network/IT", "level" : "intermediate" }, { "name" : "Set standards", "level" : "intermediate" }, { "name" : "Partner with operators", "level" : "intermediate" }, { "name" : "Build playbook", "level" : "intermediate" }, { "name" : "Build team", "level" : "intermediate" }, { "name" : "Build bench", "level" : "intermediate" }, { "name" : "Network testing", "level" : "intermediate" }, { "name" : "Cable run testing", "level" : "intermediate" }, { "name" : "Megger testing", "level" : "intermediate" } ], "majorSkills" : "Site deployments, Install execution, Install quality, Playbook development, Team scaling", "majorSkillsList" : [ "Site deployments", "Install execution", "Install quality", "Playbook development", "Team scaling" ], "coreResponsibilities" : "Own site deployments end-to-end, Own physical install PM, Schedule installer/technician workforce, Sequence trades, Hold subcontractors to spec, Run install QC end-to-end, Catch wrong conduit, Catch unsecured cable run, Catch bad mount, Own deployment plan, Drive scheduling, Drive hardware logistics, Drive vendor coordination, Manage procurement, Manage inventory, Manage field-tech operations, Manage network/IT, Set implementation standards, Partner with internal operators, Build commissioning checklists, Build install handoff documents, Build site-specific runbooks, Build SOW templates, Document site specs, Document hardware configurations, Document network details, Hire implementation gaps, Build implementation bench, Deliver in-flight commitments, Take stock of open work, Refine operating model, Hire team members, Scale implementation playbook, Build implementation differentiator", "teamCollaboration" : "Cross-functional teams; Partner with IT/sysadmin; Partner with internal operators; Coordinate field technicians; Coordinate IT/network engineers; Coordinate third-party vendors; Coordinate client stakeholders; Work with product team; Work with internal operators; Systems Integration PM", "projectManagementSkills" : [ "Install project management", "Multi-site deployments", "Deployment plan", "Go-live milestones", "Project management platforms" ], "domainKnowledge" : "Freight logistics; Supply chain infrastructure; Truck terminals; Gate-guard technology; National truck yard footprint; AV/low-voltage; Access control; Surveillance/VMS; Edge compute; Industrial automation; IoT; Gate automation; Logistics yards; Trucking/fleet; Parking and mobility; Infrastructure environments", "domainList" : [ "freight-logistics", "supply-chain-infrastructure", "truck-terminals", "gate-guard-technology", "national-truck-yard-footprint", "av-low-voltage", "access-control", "surveillance-vms", "edge-compute", "industrial-automation", "iot", "gate-automation", "logistics-yards", "trucking-fleet", "parking-and-mobility", "infrastructure-environments" ], "domainSpecificKnowledge" : [ "Freight logistics", "Supply chain infrastructure", "Truck terminals", "Gate-guard technology", "National truck yard footprint", "AV/low-voltage", "Access control", "Surveillance/VMS", "Edge compute", "Industrial automation", "IoT", "Gate automation", "Logistics yards", "Trucking/fleet", "Parking and mobility", "Infrastructure environments" ], "toolProficiency" : [ "Smartsheet", "ClickUp", "Ubiquiti", "Hanwha", "Wisenet Wave", "Network Optix" ], "communicationSkills" : "Client-facing communications", "documentationSkills" : "Commissioning checklists; Install handoff documents; Site-specific runbooks; SOW templates; Site specs documentation; Hardware configurations documentation; Network details documentation", "innovationCreativity" : "Experimenting with AI", "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Catching defects", "specialRequirements" : "30% travel", "outcomesObjectives" : "Deliver in-flight commitments; Install QC defect rate trending down; Systems Integration PM hired; Implementation playbook documented; Team scaled for volume; Deliver on timelines; No quality regressions; No schedule slippage", "qualificationsBasic" : "7+ years physical technology deployments, Site implementations experience, Field infrastructure rollouts experience, Install project management expertise, Install quality control expertise, Commercial-grade builds experience, Customer outcomes ownership, Multi-site deployments experience, Field technicians coordination, IT/network engineers coordination, Third-party vendors coordination, Client stakeholders coordination, Network architecture working knowledge, Bachelor's degree or equivalent experience", "qualificationsPreferred" : "3+ years senior implementation leadership, 3+ years deployment leadership, 3+ years product delivery leadership, Project management platforms proficiency, Read AutoCAD site drawings, Push back on AutoCAD drawings, Early-stage environments experience, High-growth environments experience, Logistics yards industry experience, Trucking/fleet industry experience, Parking and mobility industry experience, Access control industry experience, Comparable infrastructure environments experience, Remote-work experience, Systems integration deep expertise, Software-process delivery deep expertise, Network testing hands-on experience, Spot bad work experience, Point-to-point network hardware understanding, Gate automation equipment experience, W2 field technician workforce management, Third-party install network management, PMP or comparable certification, Hanwha experience, Wisenet Wave experience, Network Optix experience, ClickUp experience, Building operational teams, Hiring specialists, Experimenting with AI", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Us: Outpost is building the backbone of freight. We’re reinventing how supply chain infrastructure works in America with carrier agnostic truck terminals. As a vertically integrated real estate, operations, and technology company, we acquire and operate mission-critical real estate across the country to serve the largest logistics providers in the world. Backed by $1B from Greenpoint Partners, we’re scaling and building the most valuable logistics network in the country. We thrive on accountability, integrity, and a shared drive to raise the bar. If you’re excited to reshape the industry alongside a high-performance team with a championship mindset that executes relentlessly, welcome aboard. About the Role: Outpost is deploying gate-guard technology and standing up a national truck yard footprint in parallel. The implementation function is what gets every site — ours and our customers' — from signed contract or ground-break to running smoothly. You're joining a function that's already in motion: real hardware in the field, live client commitments, and a skilled team of field technicians and engineers in execution. What we're adding is a Director who owns the playbook and scales the function for what comes next. We're seeking a Director of Implementation to own site deployments end-to-end. You'll bring deep expertise in install project management (scheduling and coordinating the installer and technician workforce) and install quality control (identifying the wrong conduit, the unsecured cable run, or the mount that won't hold before the customer does). In your first 90 days you'll deliver against in-flight commitments, take stock of open work, and refine the operating model. From there, you'll hire, scale the playbook, and build implementation into a function customers see as a differentiator. This role is based in Seattle (Fremont) and reporting to the VP of Solutions Engineering. What You'll Own: Install execution & quality (your zone of mastery) - Own physical install PM for every site: schedule the installer/technician workforce, sequence trades, and hold subcontractors to spec. - Run install QC end-to-end — catch the wrong conduit, the unsecured cable run, or the bad mount before the customer ever does. Site deployment, contract to go-live - Own the deployment plan for every site: civil requirements, hardware locations, network readiness, and go-live milestones. - Drive scheduling, hardware logistics, vendor coordination, and client-facing project communications on time, every time. Procurement, field tech & IT (managed, not executed) - Manage procurement and inventory, field-tech operations, and the network/IT side of every deployment. - Set the standards, partner with internal operators, and step in before issues become customer problems. Software, integration & customer success (through the Integrations PM) - Hire and lead the Systems Integration PM who owns software, process integration, customer training, change management, and post-go-live success. - Stay close to the customer relationship and back them up when it matters. Playbook & team - Build commissioning checklists, install handoff documents, site-specific runbooks, and SOW templates. - Document site specs, hardware configurations, and network details for every deployment. - Hire the gaps and build the bench that lets Outpost deploy at 10x our current pace without breaking. Qualifications: - 7+ years leading physical technology deployments, site implementations, or field infrastructure rollouts (AV/low-voltage, access control, surveillance/VMS, networking, edge compute, or similar). - Hands-on expertise in install project management and install quality control on commercial-grade builds, with direct ownership of customer outcomes. - Track record managing concurrent multi-site deployments with live customer commitments — you ran the schedule, not a vendor. - Experience coordinating field technicians, IT/network engineers, third-party vendors, and client stakeholders simultaneously. - Working knowledge of network architecture sufficient to partner with IT/sysadmin teams. - Willingness to travel ~30% on average to client and Outpost sites across the U.S. - Bachelor's degree or equivalent practical experience. Preferred Qualifications: - 3+ years in a senior implementation, deployment, or product delivery leadership role. - Working proficiency with project management platforms (Smartsheet, ClickUp, or equivalent) and ability to read and push back on AutoCAD site drawings. - Experience operating in early-stage or high-growth environments where the playbook is built as you go. - Industry experience in logistics yards, trucking/fleet, parking and mobility, access control, or comparable infrastructure environments. - Prior remote-work experience and the discipline to run a function across time zones. - Deep expertise in systems integration and software-process delivery in addition to physical install. - Hands-on experience with network testing (Fluke certification of cable runs, megger testing) and the ability to spot bad work without sending it out for review. - Working understanding of point-to-point network hardware (Ubiquiti or equivalent). - Background in access control, surveillance/VMS, networking, AV, edge compute, industrial automation, IoT, and/or gate automation equipment. - Experience managing deployments through a W2 field technician workforce and/or third-party install network. - PMP or comparable formal PM certification. - Experience with Hanwha, Wisenet Wave/Network Optix, and/or ClickUp. - Track record of building operational teams that execute, hiring specialists better than you in their lane, and experimenting with AI to do more with less. What success looks like in 12 months: - In-flight site deployments delivered on or ahead of committed timelines. - Install QC defect rate trending down quarter over quarter, with clear visibility into root causes. - Systems Integration PM hired, onboarded, and operating with defined KPIs. - Implementation playbook documented and validated across multiple site types (Outpost yards and customer sites). - Team scaled to support next-year deployment volume without quality regressions or schedule slippage. Benefits: - Comprehensive benefits package including health, dental, and vision insurance - 401(k) retirement plan with company matching - 20 paid holidays - Unlimited PTO - Hybrid in-office and remote culture with flexible hours - Friday team lunches in the Seattle office - A seat at the table on a function you’ll own end-to-end - Base salary range: $150,000 – $200,000 annually, depending on experience and qualifications. Total compensation may include additional components; a complete compensation and benefits summary will be provided during the interview process. Outpost is an Equal Opportunity Employer and Prohibits Discrimination of Any Kind.", "summaryDescription" : "Implementation Director at Outpost. Skills: Site deployments, Install execution, Install quality, Playbook development, Team scaling. Own site deployments end-to-end. Own physical install PM", "createdAt" : "2026-06-14T06:34:24.073", "lastUpdated" : "2026-06-15T09:38:30.647", "ingestTimestamp" : "2026-06-14T06:34:24.073", "mongoId" : "6a2c692c74d8ee00a09065aa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 150000, "salaryAnnualMax" : 200000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Scheduling workforce", "Sequencing trades", "Holding subcontractors", "Catching defects", "Civil requirements", "Hardware locations", "Go-live milestones", "Drive scheduling", "Hardware logistics", "Vendor coordination", "Client-facing communications", "Manage procurement", "Manage inventory", "Manage field-tech operations", "Manage network/IT", "Set standards", "Partner with operators", "Build playbook", "Build team", "Build bench", "Network testing", "Cable run testing", "Megger testing", "Site deployments", "Install execution", "Install quality", "Playbook development", "Team scaling", "Process 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"Ubiquiti", "Hanwha", "Wisenet Wave", "Network Optix" ], "skillCount" : 75, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc2b074d8ee00a0a07305", "title" : "Implementation Manager", "company" : "Multitude Insights", "industry" : "Customer Success", "salary" : { "min" : 2500000.0, "max" : 4500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Implementation Manager in the SaaS industry, adjusted for lead experience and remote work in India." }, "location" : "Remote ", "locations" : [ "Remote ", "NYC", "Seattle ", "Los Angeles ", "Portland" ], "timestamp" : "2026-06-15T07:17:02.652", "fingerprint" : "ac089eea8273a524b7a870a0a5a0d9cd6ea5bfa7cbf432fa63546f497d9c2bbb", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/multitude%20insights/9a8224f3-9e67-4982-a2ae-e77a6a8d96ff/application", "externalId" : "9a8224f3-9e67-4982-a2ae-e77a6a8d96ff", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Customer success", "Project management", "Change management", "Workflow assessment", "Technical scoping", "Customer adoption", "Training enablement", "Stakeholder communication", "System configuration" ], "hardSkillsList" : [ "Platform configuration", "Workflow mapping", "Onboarding sessions" ], "softSkillsList" : [ "Leadership", "Critical thinking" ], "hardSkills" : [ { "name" : "Platform configuration", "level" : "intermediate" }, { "name" : "Workflow mapping", "level" : "intermediate" }, { "name" : "Onboarding sessions", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Critical thinking" } ], "majorSkills" : "Customer onboarding, Platform configuration, Change management", "majorSkillsList" : [ "Customer onboarding", "Platform configuration", "Change management" ], "coreResponsibilities" : "Lead end-to-end implementations, Own onboarding and implementation process, Manage project timelines, Manage stakeholder communication, Drive implementation workstreams, Handle portions of work directly, Configure customer environments, Ensure implementations stay on track, Deliver customer experience, Drive customer adoption, Conduct workflow assessments, Conduct technical scoping, Document current state workflows, Develop future state workflow maps, Guide customers through change management, Collaborate with Customer Success Managers, Deliver onboarding sessions, Deliver training, Deliver enablement, Act as trusted partner, Create scalable implementation playbooks, Create templates, Create processes, Create best practices, Capture lessons learned, Improve how Multitude deploys, Define systems, Define operational infrastructure, Track implementation outcomes, Identify ways to improve speed, Identify ways to improve adoption, Identify ways to improve satisfaction, Partner with Product, Partner with Engineering, Partner with Customer Success, Ensure successful customer launches, Translate customer needs, Translate implementation feedback, Identify implementation risks, Drive resolution across teams, Provide frontline customer insight", "teamCollaboration" : "Internal and external teams; Cross-functional teams; Customer Success Managers; Product; Engineering; Customer Success", "projectManagementSkills" : [ "Project management", "Organizational skills", "Execution" ], "domainKnowledge" : "Public safety; Law enforcement; Gov-tech; Public sector technology", "domainList" : [ "public-safety", "law-enforcement", "gov-tech", "public-sector-technology" ], "domainSpecificKnowledge" : [ "Public safety", "Law enforcement", "Gov-tech", "Public sector technology" ], "communicationSkills" : "Stakeholder communication; Customer communication; Agency leadership communication", "documentationSkills" : "Document workflows; Develop workflow maps", "innovationCreativity" : "Builder mindset; Create systems; Create playbooks; Create infrastructure", "problemSolvingSkills" : "Problem solving; Troubleshooting", "outcomesObjectives" : "Agencies launch smoothly and quickly; Customers adopt BLTN; Implementation processes become repeatable; Implementation processes become scalable; Customer trust strengthens; Customer retention strengthens; Implementation function evolves", "qualificationsBasic" : "6+ years experience, Manage complex implementations, Manage multiple concurrent implementations, Hands-on contribution, Lead customer onboarding, Excellent communication skills, Builder mindset, Balance speed, organization, experience", "qualificationsPreferred" : "Gov-tech experience preferred, Public sector technology experience preferred, Law enforcement-adjacent environments experience preferred, Startup environment experience a plus, Early-stage environment experience a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT MULTITUDE INSIGHTS Multitude Insights builds modern tools for public safety agencies. Our flagship product, BLTN, transforms siloed law-enforcement bulletins and investigative intel into a searchable, AI-powered network that connects cities, counties, and states. Agencies use BLTN to create, share, and link critical information in real time — surfacing patterns analysts often miss and accelerating case resolution across jurisdictions. We're backed by top-tier investors and expanding nationwide, with customers from Boston to Seattle to Orange County. Our mission is simple: give law enforcement the clarity and confidence they need to protect the public. We turn information into awareness — and awareness into action. If you want to build category-defining technology that directly impacts community safety — and join a team on a hyper-growth trajectory — this is the place to do the most meaningful work of your career. THE ROLE Multitude Insights is hiring an Implementation Lead to own the onboarding and activation experience for new agency partners. This is not a pure project management role — we’re looking for someone who can both coordinate the work and help execute it. You’ll lead agencies from kickoff through go-live, helping configure our platform using tools built by our Engineering team, guiding change management, supporting training, and ensuring customers successfully adopt BLTN as part of their daily workflows. This is a foundational role on an early team. We’re looking for someone with a builder mindset who is excited to create the systems, playbooks, and implementation infrastructure that will scale with the company over time. Implementation at Multitude is core to customer success. Your job is to ensure agencies get up and running quickly, realize value fast, and become long-term partners. RESPONSIBILITIES - Lead End-to-End Implementations - Own the onboarding and implementation process from kickoff through go-live and stabilization. - Manage project timelines, milestones, stakeholder communication, and execution across internal and external teams. - Coordinate and drive implementation workstreams while also handling portions of the work directly. - Configure customer environments using internal tools and workflows developed by Engineering. - Ensure implementations stay on track, within scope, and deliver a strong customer experience. - Drive Customer Adoption & Change Management - Conduct current state workflow assessments and technical scoping conversations to understand how agencies operate and where BLTN fits. - Document current state workflows and develop future state workflow maps that define how agencies will use BLTN in practice. - Guide customers through change management and adoption challenges. - Collaborate with Customer Success Managers to deliver onboarding sessions, training, and enablement for end users and administrators, with shared accountability for equipping agencies to use BLTN independently - Act as a trusted partner to agency leadership, operators, and IT stakeholders throughout implementation. - Build the Implementation Function - Create scalable implementation playbooks, templates, processes, and best practices. - Capture lessons learned and continuously improve how Multitude deploys customers. - Help define the systems and operational infrastructure needed to scale implementations over time. - Track implementation outcomes and identify ways to improve onboarding speed, adoption, and customer satisfaction. - Collaborate Cross-Functionally - Partner closely with Product, Engineering, and Customer Success to ensure successful customer launches. - Translate customer needs and implementation feedback into actionable internal requests. - Identify implementation risks early and help drive resolution across teams. - Provide frontline customer insight that informs product and operational improvements. QUALIFICATIONS - 6+ years of experience in implementation, onboarding, customer operations, project management, or customer success within SaaS, gov-tech, or a similar environment. - Experience managing complex customer implementations with multiple stakeholders. - Demonstrated ability to manage multiple concurrent implementations or projects simultaneously without sacrificing quality or customer experience - Strong project management and organizational skills, with the ability to drive execution independently. - Comfortable being hands-on — not just tracking work, but actively contributing to implementation and configuration tasks. - Experience leading customer onboarding, training, or change management initiatives. - Excellent communication skills and ability to build trust with customers. - Builder mindset with comfort operating in ambiguity and creating structure from scratch. - Ability to balance speed, organization, and customer experience in a fast-moving environment. - Experience in gov-tech, public sector technology, or law enforcement-adjacent environments is highly preferred. - Experience working in startup or early-stage environments is a plus. - Comfortable working in a fully remote environment. - What Success Looks Like - Agencies launch smoothly and quickly. - Customers adopt BLTN as part of their core workflows. - Implementation processes become repeatable and scalable. - Customer trust and retention strengthen over time. - The implementation function evolves into a strategic advantage for the company. - Leadership & Competencies - Builder’s mindset—comfortable creating structure from scratch. - Strategic operator who moves quickly while knowing what scales. - Proactive, data-driven, and high-ownership. - Executive presence and ability to serve as a trusted advisor internally and externally. - Aligned with our core values: Trust, Duty, Urgency.", "summaryDescription" : "Implementation Manager at Multitude Insights. Skills: Customer onboarding, Platform configuration, Change management. Lead end-to-end implementations. Own onboarding and implementation process", "createdAt" : "2026-06-14T05:48:38.590", "lastUpdated" : "2026-06-15T07:17:02.652", "ingestTimestamp" : "2026-06-14T05:48:38.590", "mongoId" : "6a2cc2b074d8ee00a0a07305", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Platform configuration", "Workflow mapping", "Onboarding sessions", "Leadership", "Critical thinking", "Customer onboarding", "Change management", "Customer success", "Project management", "Workflow assessment", "Technical scoping", "Customer adoption", "Training enablement", "Stakeholder communication", "System configuration", "Organizational skills", "Execution", "Public safety", "Law enforcement", "Gov-tech", "Public sector technology" ], "skillCount" : 21, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c9fa774d8ee00a09a03a4", "title" : "Implementation Manager", "company" : "Planhat", "industry" : "Deployment and Growth", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Implementation Manager in Atlanta, United States, adjusted for manager seniority in the SaaS industry." }, "location" : "Atlanta", "locations" : [ "Atlanta", "Boston", "Indianapolis", "Los Angeles", "New York", "Toronto" ], "timestamp" : "2026-06-15T09:04:48.169", "fingerprint" : "6aad0640039a1f0bcfaab54d5eaf03b79034ef17a075ccc710bc8105ea51a996", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/planhat/40082b7e-b501-4056-b8d6-a2f025942f28/application", "externalId" : "40082b7e-b501-4056-b8d6-a2f025942f28", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "System architecture, Integrations, Data flows", "professionalSkills" : [ "Project management", "Consulting", "Customer Success", "RevOps transformation" ], "hardSkillsList" : [ "Data architecture" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Data architecture", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer Success, SaaS implementation, Project management", "majorSkillsList" : [ "Customer Success", "SaaS implementation", "Project management" ], "coreResponsibilities" : "Lead enterprise implementations, Ensure timelines achieved, Ensure deliverables achieved, Ensure outcomes achieved, Be a product expert, Advise customers on leveraging Planhat, Consult strategically with executives, Consult strategically with leaders, Consult strategically with technical teams, Align platform configuration, Facilitate enablement sessions, Empower leaders, Empower admins, Empower end users, Champion change management, Guide organizations through process shifts, Guide organizations through communication shifts, Guide organizations through behavioral shifts, Make Planhat adoption stick, Collaborate with Sales, Collaborate with CS, Collaborate with Product, Collaborate with Support, Collaborate with Enablement", "teamCollaboration" : "Cross-functional collaboration; Sales collaboration; CS collaboration; Product collaboration; Support collaboration; Enablement collaboration", "projectManagementSkills" : [ "Project management", "Timeline management" ], "domainKnowledge" : "SaaS; CS; CRM; RevOps; Customer value; Revenue; Retention", "domainList" : [ "saas", "cs", "crm", "revops", "customer-value", "revenue", "retention" ], "domainSpecificKnowledge" : [ "SaaS", "CS", "CRM", "RevOps", "Customer value", "Revenue", "Retention" ], "communicationSkills" : "Verbal communication; Written communication; Executive sessions; Facilitating workshops", "problemSolvingSkills" : "Figure things out", "outcomesObjectives" : "Deliver implementations on time; Deliver clear outcomes; Be seen as trusted advisor; Bridge gap between vision and delivery; Grow into complex engagements; Take on broader responsibilities; Contribute to implementation methodology; Build templates; Build playbooks; Build frameworks; Raise standard for team; Drive measurable impact on revenue; Drive measurable impact on retention", "qualificationsBasic" : "Part consultant, Part project manager, Part coach, Customer-obsessed, Led complex software implementations, Technical savviness, Understand system architecture, Understand integrations, Understand data flows, Tenacity to figure things out, Exceptional communicator, Simplify the complex, Lead with confidence, Organized, Structured, Meticulous with details, Build relationships easily, Facilitate workshops, Facilitate executive sessions, Juggling multiple customers, Juggling priorities, Juggling timelines, Business acumen, Understand revenue, Understand retention, Understand customer value", "qualificationsPreferred" : "Experience with SaaS platforms, CRM experience, CSP systems experience, Data integration experience, Data mapping experience, Change management frameworks experience, Prosci experience, Six Sigma experience, Background in consulting, Customer Success background, RevOps transformation background", "rawDescription" : "COMPETENCIES You're part consultant, part project manager, part coach and 100% customer-obsessed. You've led complex software implementations, ideally in SaaS, CS, CRM, or RevOps ecosystems. You have the technical savviness to understand system architecture, integrations, and data flows and the tenacity to figure things out. You're an exceptional communicator, both verbally and in writing, able to simplify the complex and lead with confidence. You're organized, structured, meticulous with details, and never satisfied with good enough. That shows up in how you work: - You build relationships easily across org charts, from C-suite to system admins - You're comfortable facilitating workshops and executive sessions, both virtual and in-person - You bring strong project management skills and can juggle multiple customers, priorities, and timelines without missing a beat - You have the business acumen to understand revenue, retention, and customer value, and you know how to move the needle Bonus points if you have experience with SaaS platforms such as CRM or CSP systems, data integration and mapping, change management frameworks such as Prosci or Six Sigma, or a background in consulting, Customer Success, or RevOps transformation. TRAJECTORY We are one of the most versatile teams at Planhat. We partner with customers across industries and regions, working closely with Sales, CS, Product, Support, and Enablement to ensure every engagement drives value from day one. We don't just implement software, we design outcomes, enable teams, and champion adoption. Imagine: - Leading a multi-stakeholder kickoff with a global SaaS company to redefine how they manage customers through Planhat - Facilitating a workshop for a CS leadership team to map out key processes to drive revenue and retention, such as account planning, executive alignments, and expansion plays - Translating complex data architecture into an elegant customer insights dashboard that drives renewals and expansion In this role you will: - Lead enterprise implementations from kickoff to go-live, ensuring timelines, deliverables, and outcomes are achieved - Be a product expert and confidently advise customers on how to best leverage Planhat to meet their business goals - Consult strategically with customer executives, functional leaders, and technical teams to align platform configuration with business outcomes - Facilitate enablement sessions, both virtual and in-person, to empower leaders, admins, and end users - Champion change management by guiding organizations through the process, communication, and behavioral shifts required to make Planhat adoption stick - Collaborate cross-functionally with Sales, CS, Product, Support, and Enablement to ensure a seamless customer experience from presale to post-go-live DEFINITION OF SUCCESS Success in this role is about the measurable impact you leave on every customer engagement and the standard you set for the team around you. - You are continuously delivering implementations on time, with clear outcomes that customers can measure and build on - You are consistently seen as a trusted advisor by your customers, bridging the gap between their vision and what Planhat can deliver - You are growing into larger, more complex engagements and taking on broader responsibilities within the team - You are actively contributing to the implementation methodology, building templates, playbooks, and frameworks that raise the standard for the whole team - You are driving measurable impact on revenue and retention through the quality of your onboarding and adoption work", "summaryDescription" : "Implementation Manager at Planhat. Skills: Customer Success, SaaS implementation, Project management. Lead enterprise implementations. Ensure timelines achieved", "createdAt" : "2026-06-14T04:33:28.598", "lastUpdated" : "2026-06-15T09:04:48.169", "ingestTimestamp" : "2026-06-14T04:33:28.598", "mongoId" : "6a2c9fa774d8ee00a09a03a4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 165000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data architecture", "Leadership", "Customer Success", "SaaS implementation", "Project management", "Consulting", "RevOps transformation", "Timeline management", "SaaS", "CS", "CRM", "RevOps", "Customer value", "Revenue", "Retention" ], "skillCount" : 15, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca16074d8ee00a09a548e", "title" : "Implementation Manager", "company" : "Benchling", "industry" : "Customer Experience", "salary" : { "min" : 92978.0, "max" : 136000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Boston, MA", "locations" : [ "Boston, MA" ], "timestamp" : "2026-06-15T12:49:40.325", "fingerprint" : "9d5a284a4de547cc0943ba14bb05b87220cbe85eb44dd5a939c5b6597e796335", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/benchling/740b3fb1-3d91-4bfd-847b-7552eda32e2e/application", "externalId" : "740b3fb1-3d91-4bfd-847b-7552eda32e2e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "42.3588336,-71.0578303" }, { "city" : "Pawtucket", "state" : "Rhode Island", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "41.8789531,-71.3821203" } ], "locationText" : "Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Project management", "Product expertise", "Scientific background", "Data modeling", "Application configuration", "User training", "UAT execution" ], "softSkillsList" : [ "Curious", "Creative", "Tenacious" ], "hardSkills" : [ { "name" : "Project management", "level" : "intermediate" }, { "name" : "Product expertise", "level" : "intermediate" }, { "name" : "Scientific background", "level" : "intermediate" }, { "name" : "Data modeling", "level" : "intermediate" }, { "name" : "Application configuration", "level" : "intermediate" }, { "name" : "User training", "level" : "intermediate" }, { "name" : "UAT execution", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Curious" }, { "name" : "Creative" }, { "name" : "Tenacious" } ], "majorSkills" : "Process management, Cross-functional coordination, Vendor management, Stakeholder management", "majorSkillsList" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management" ], "coreResponsibilities" : "Manage initial rollouts, Manage expansion projects, Own implementation success, Build detailed project plans, Execute detailed project plans, Own project activities, Work with team members, Execute project deliverables, Understand scientific workflows, Determine Benchling leverage, Lead requirements workshops, Lead design workshops, Perform data modeling, Perform application configuration, Develop test plans, Guide UAT execution, Train users, Onboard users, Act as trusted advisor, Guide customers through implementation, Leverage Benchling Best Practices, Apply Benchling Best Practices, Understand customer pain points, Document customer pain points, Advocate for customers internally, Influence product changes, Develop training programs, Optimize training programs, Identify opportunities for expansion, Work with sales on opportunities", "teamCollaboration" : "Work with research scientists; Work with Benchling teams; Collaborate with customers; Collaborate with teammates", "projectManagementSkills" : [ "Project management", "Project plans", "Project activities", "Project deliverables" ], "domainKnowledge" : "Biotech R&D Processes; Scientific concepts", "domainList" : [ "biotech-r-d-processes", "scientific-concepts" ], "domainSpecificKnowledge" : [ "Biotech R&D Processes", "Scientific concepts" ], "communicationSkills" : "Connect with stakeholders", "documentationSkills" : "Document customer pain points; Written collateral; Video collateral", "specialRequirements" : "Travel up to 25%", "qualificationsBasic" : "MS or Ph.D. in related field, 2 years of lab experience, Communication skills", "qualificationsPreferred" : "Experience using Benchling, Benchling administrator experience, Software Implementation experience, SaaS software company experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done. Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma. We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today. ROLE OVERVIEW Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&D Processes, and roll out solutions that transform how their research teams work together. To be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful. Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system. RESPONSIBILITIES - Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers. - Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge. - Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments. - Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs. - Lead requirements and design workshops, perform data modeling & application configuration, develop test plans and guide UAT execution, train and onboard users. - Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices. - Understand and document customer pain points, advocate for them internally to influence product changes. - Develop and optimize enterprise training programs including written and video collateral. - Identify and work with sales on opportunities for account expansion post go-live. QUALIFICATIONS Requirements - MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field. - At least 2 years of experience in a lab or research setting. You must be able to empathize with scientists and quickly understand complicated scientific concepts. - Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives. - Self-starter with the ability to be successful in a startup environment. - Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner. - Ability to travel up to 25% based on customer and project needs. Bonus if you have: - Experience using Benchling, especially if you’ve been a Benchling administrator. - Software Implementation experience, preferably with a SaaS software company. HOW WE WORK Flexible Hybrid Work: We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week. #LI-Hybrid #BI-Hybrid #LI-TD1 Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.", "summaryDescription" : "Implementation Manager at Benchling. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Manage initial rollouts. Manage expansion projects", "createdAt" : "2026-06-14T04:10:09.231", "lastUpdated" : "2026-06-15T12:49:40.325", "ingestTimestamp" : "2026-06-14T04:10:09.231", "mongoId" : "6a2ca16074d8ee00a09a548e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 92978, "salaryAnnualMax" : 136000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Project management", "Product expertise", "Scientific background", "Data modeling", "Application configuration", "User training", "UAT execution", "Curious", "Creative", "Tenacious", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Project plans", "Project activities", "Project deliverables", "Biotech R&D Processes", "Scientific concepts" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb00074d8ee00a09d87a8", "title" : "Implementation Consultant", "company" : "Levelpath", "industry" : "GTM", "salary" : { "min" : 3000.0, "max" : 4500.0, "currency" : "EUR", "frequency" : "Yearly" }, "location" : "Latvia", "locations" : [ "Latvia" ], "timestamp" : "2026-06-15T08:56:47.788", "fingerprint" : "c97e1aa4fdb587c8268f8c611fcb6313c991c0b54b1c0e4a7f9c081a3ad5ed79", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Levelpath/6248eae7-e859-40c9-b744-fefec5d4866d/application", "externalId" : "6248eae7-e859-40c9-b744-fefec5d4866d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Riga", "country" : "Latvia", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "56.9493977,24.1051846" } ], "locationText" : "Riga, Latvia", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 4, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Customer management", "Process optimization", "Solution offerings" ], "hardSkillsList" : [ "Stakeholder communication" ], "softSkillsList" : [ "Patience", "Urgency" ], "hardSkills" : [ { "name" : "Stakeholder communication", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Patience" }, { "name" : "Urgency" } ], "majorSkills" : "Customer relationships, Value realization, Customer retention, Customer satisfaction", "majorSkillsList" : [ "Customer relationships", "Value realization", "Customer retention", "Customer satisfaction" ], "coreResponsibilities" : "Build customer relationships, Advise implementation, Support implementation, Plan processes, Build processes, Optimize processes, Scale processes, Develop best practice guides, Develop product documentation, Identify champions, Build stakeholder relationships, Drive new solution offerings, Bring new products to market, Represent customer voice, Drive customer health, Support customer health, Determine success metrics, Translate feedback", "teamCollaboration" : "Sales team collaboration; Product team collaboration; Engineering team collaboration", "domainKnowledge" : "Procurement platform; Procurement expertise", "domainList" : [ "procurement-platform", "procurement-expertise" ], "domainSpecificKnowledge" : [ "Procurement platform", "Procurement expertise" ], "toolProficiency" : [ "Zendesk", "Salesforce" ], "communicationSkills" : "Customer communication; Stakeholder communication", "documentationSkills" : "Product documentation", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Deliver value to customers", "qualificationsBasic" : "4+ years customer-facing experience, B2B SaaS experience, BA or BS degree, Problem-solving experience, Organizational skills experience, Process improvement experience, Written communication skills, Verbal communication skills, Adaptability, Manage multiple workstreams", "qualificationsPreferred" : "Customer Success experience", "workSiteFlexibility" : "Flexible", "rawDescription" : "About You You’re a problem-solver who dives deep, learns fast, and applies knowledge to drive progress. Big challenges inspire you - you map the path and own the results. You love helping others, thrive in smart teams, and find motivation in shared milestones. You value fast iteration and real feedback from both your team and from customers. You're an early riser, and ready for your next adventure. About Us Levelpath is the modern AI procurement platform for global enterprises. Since our founding in 2022, we have been on a mission to make procurement delightful. Uniquely intuitive, Levelpath makes procurement more nimble in days and unlocks savings in weeks, while delivering clarity, control and intelligence for all stakeholders. Levelpath provides a complete view of spend for procurement, finance, legal and IT - from intake and sourcing to contracting and payment. Built in AI delivers contextually relevant and genuinely helpful answers, uncovering valuable opportunities and dramatically increasing efficiency. Global brands trust Levelpath’s deep procurement expertise to transform their business outcomes and drive value from their supplier relationships. Pathfinders Wanted - Join Us! We’re hiring a Implementation Consultant to help scale our platform and deliver value to customers from day one. You’ll play a key role in the pre-sales process supporting AEs and demos, the onboarding and implementation process, and driving continuous customer value. This is an opportunity to join a a high-impact, customer-obsessed solutions team tackling procurement challenges head-on and play a critical role in our customer's success. What You’ll Do - Build deep, lasting relationships with our existing and future customers - Advise and support the implementation of Levelpath to our customers - Help plan, build, optimize, and scale our processes, assets, and systems (Zendesk & Salesforce) for serving enterprise accounts - Develop best practice guides and product documentation to share with customers - Identify champions and build relationships with key business stakeholders within accounts - Drive new solution offerings to our customers by working directly with the sales team - Bring new products to market by collaborating closely with the product & engineering team - Represent the voice of your customers in product asks - Drive and support customer health via adoption metrics - Collaborate with customers to determine their success metrics and translate their feedback into actionable product feedback for our development team. What you Bring to the Table - Empathy, patience, and a sense of urgency when supporting customers - 4+ years of experience in a customer-facing/customer-management role - B2B SaaS experience in a fast-paced environment - BA or BS - Demonstrated experience problem-solving with attention to detail - Stellar organizational skills and experience improving processes - Strong written and verbal communication skills - Adaptability and ability to flourish in a fast-paced environment - Comfort in managing multiple workstreams - Ability to communicate with stakeholders across product and engineering - Effective collaboration and self-starter mindset - Availability for some travel - when the time comes to visit your customers! Levelpath is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in our workplace.", "summaryDescription" : "Implementation Consultant at Levelpath. Skills: Customer relationships, Value realization, Customer retention, Customer satisfaction. Build customer relationships. Advise implementation", "createdAt" : "2026-06-14T04:06:16.345", "lastUpdated" : "2026-06-15T08:56:47.788", "ingestTimestamp" : "2026-06-14T04:06:16.345", "mongoId" : "6a2cb00074d8ee00a09d87a8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Stakeholder communication", "Patience", "Urgency", "Customer relationships", "Value realization", "Customer retention", "Customer satisfaction", "Customer management", "Process optimization", "Solution offerings", "Procurement platform", "Procurement expertise", "Zendesk", "Salesforce" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5e6874d8ee00a08e3d38", "title" : "Director of Technical Solutions", "company" : "Triple Whale", "industry" : "eCommerce", "salary" : { "min" : 160000.0, "max" : 185000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote US", "locations" : [ "Remote US" ], "timestamp" : "2026-06-15T00:30:31.262", "fingerprint" : "4073a950a24dbee3f578249ee862a268883d0a86b1547ed30acab971f8be3bc6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/triplewhale/jobs/5255628008", "externalId" : "5255628008", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "experienceLevel" : "Director", "technicalSkills" : "SQL, AI, LLM", "professionalSkills" : [ "Solutions Architecture", "Marketing Science", "SQL Engineering", "Context Engineering", "Data strategy", "Solution design", "Customer outcomes", "Business value" ], "hardSkillsList" : [ "Data architecture", "Analytics", "Attribution", "Measurement methodologies", "Marketing technology", "Service models", "Operational frameworks", "Performance metrics" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Data architecture", "level" : "intermediate" }, { "name" : "Analytics", "level" : "intermediate" }, { "name" : "Attribution", "level" : "intermediate" }, { "name" : "Measurement methodologies", "level" : "intermediate" }, { "name" : "Marketing technology", "level" : "intermediate" }, { "name" : "Service models", "level" : "intermediate" }, { "name" : "Operational frameworks", "level" : "intermediate" }, { "name" : "Performance metrics", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Solutions Architecture, Marketing Science, SQL Engineering, Context Engineering", "majorSkillsList" : [ "Solutions Architecture", "Marketing Science", "SQL Engineering", "Context Engineering" ], "coreResponsibilities" : "Lead the team, Set the culture, Hire senior technical leaders, Coach senior technical leaders, Develop senior technical leaders, Build technically rigorous bar, Build customer-first bar, Build outcome-obsessed bar, Set the strategy, Execute the strategy, Define Technical Solutions motion, Scope boundaries with Implementation, Scope boundaries with CS, Scope boundaries with service packaging, Scope staffing capacity, Scope global coverage, Own Solutions Architecture, Scope non-standard technical work, Deliver non-standard technical work, Own Marketing Science, Own analytical depth, Own SQL Engineering, Build custom data products, Build custom queries, Build custom dashboards, Build custom warehouse work, Own Context Engineering, Own customer-specific context layer, Own account-specific context layer, Run pro-services as business, Own services revenue, Own attach rate, Own capacity utilization, Own project margin, Influence retention, Influence expansion, Build reporting, Prove function's commercial impact, Prove function's customer impact, Be senior technical sponsor, Act as escalation point, Act as technical voice, Run cross-functional partnerships, Partner with Sales, Partner with CS, Partner with Implementation, Partner with Product, Partner with Engineering, Reduce customer work for R&D, Feed technical signal into roadmap, Build the IP, Build the methodology, Turn learnings into playbooks, Turn learnings into frameworks, Turn learnings into query libraries, Turn learnings into model templates, Turn learnings into Moby-ready context", "teamCollaboration" : "Cross-functional partnerships; Sales partnerships; CS partnerships; Implementation partnerships; Product partnerships; Engineering partnerships", "domainKnowledge" : "eCommerce; Data architecture; Analytics; Attribution; Measurement methodologies; Marketing technology; SaaS platforms", "domainList" : [ "ecommerce", "data-architecture", "analytics", "attribution", "measurement-methodologies", "marketing-technology", "saas-platforms" ], "domainSpecificKnowledge" : [ "eCommerce", "Data architecture", "Analytics", "Attribution", "Measurement methodologies", "Marketing technology", "SaaS platforms" ], "communicationSkills" : "Simplify complex concepts; Presentation skills", "problemSolvingSkills" : "Analytical problem-solving", "qualificationsBasic" : "8+ years experience Solutions Architecture, 8+ years experience Marketing Analytics, 8+ years experience Data Consulting, 8+ years experience Customer Success, 8+ years experience Professional Services, 3+ years leading managers, 3+ years leading technical teams, understanding data architecture, understanding analytics, understanding attribution, understanding measurement methodologies, understanding marketing technology ecosystems, Experience leading customer-facing teams, Proven ability partner with Sales, Proven ability partner with CS, Proven ability partner with Product, Proven ability partner with Engineering, Proven ability partner with executives, business acumen, Experience building scalable service models, Experience building operational frameworks, Experience building performance metrics", "qualificationsPreferred" : "eCommerce experience, marketing technology experience, analytics experience, attribution experience, data-driven SaaS platforms experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "What Do We Do? Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the underperforming ad, generating the next batch of creative, flagging the inventory risk before it bites. We pull every signal in your business into one place, and put it on the most trusted measurement foundation in the industry. And on top of that, we give you the most actionable AI in commerce — Moby 2 — letting you tap any LLM you want, grounded in the full context of your business. Moby 2 doesn't just surface insights, it executes decisions for you, with automations that make the rest of your stack smarter. The result: more than 60,000 brands like Pressed Juicery, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly possible. What You're Applying for At Triple Whale, we're passionate about helping customers turn complex data into actionable insights, and we're looking for a leader who shares that same passion. We're hiring a Director of Technical Solutions to lead the professional-services arm of Customer Experience. You'll own four disciplines that together deliver the technical depth our customers can't get anywhere else: Solutions Architecture, Marketing Science, SQL Engineering, and Context Engineering. This is a senior technical leadership role. Your team is what makes Triple Whale credible to enterprise buyers, defensible against rebuilds and DIY warehouses, and irreplaceable to the customers that matter most. You'll run Technical Solutions as a service business - with attach, utilization, and customer-outcome metrics, and as the technical force multiplier that protects retention, and fuels expansion. What You’ll Do Lead the team and set the culture. Hire, coach, and develop senior technical leaders across Solutions Architecture, Marketing Science, SQL Engineering, and Context Engineering, and build the technically rigorous, customer-first, outcome-obsessed bar the function operates against. Set and execute the strategy. Define the Technical Solutions motion - scope boundaries with Implementation, CS, and Support; service packaging and pricing; staffing model; capacity planning; and global coverage across US, EMEA, and APAC - to scale the function without scaling headcount linearly. Own the four disciplines and their distinct mandates. Solutions Architecture: scope and deliver non-standard technical work: custom checkout, headless, API and Data-In integrations, custom event setup, warehouse syncs, and complex enterprise architectures. Marketing Science: own the analytical depth behind Compass and strategic accounts: MTA, MMM, incrementality, lift testing, and the calibrated measurement work that turns Triple Whale into the decision engine for sophisticated operators. SQL Engineering: build the custom data products, queries, dashboards, and warehouse work that turn raw Triple Whale data into the answers a specific customer needs. Context Engineering: own the customer- and account-specific context layer (knowledge, schemas, retrieval, tool definitions, MCP surfaces) that makes Moby accountable, accurate, and useful for every customer's reality - not a generic chatbot. Run pro-services as a business. Own services revenue, attach rate, capacity utilization, project margin, and the influence of Technical Solutions on retention and expansion. Build the reporting that proves the function's commercial and customer impact. Be the senior technical sponsor for strategic accounts. Act as the escalation point for high-complexity, high-stakes customer situations, and the technical voice in the room for enterprise deals, renewals, and expansion plays. Run the cross-functional partnerships. Partner with Sales (deal scoping, technical wins), CS and Implementation (account strategy, clean ownership of work), and Product and Engineering (reduce the customer work that ends up with R&D, and feed sharp technical signal into the product roadmap). Build the IP and methodology. Turn what the team learns into reusable playbooks, frameworks, query libraries, model templates, and Moby-ready context — so every engagement makes the next one faster and the platform smarter. What You’ll Bring 8+ years of experience in Solutions Architecture, Marketing Analytics, Data Consulting, Customer Success, Professional Services, or related customer-facing technical functions. 3+ years of experience leading and developing managers and high-performing technical teams. Strong understanding of data architecture, analytics, attribution, measurement methodologies, and modern marketing technology ecosystems. Experience leading customer-facing teams responsible for technical consulting, analytics, data strategy, or solution design. Proven ability to partner effectively with Sales, Customer Success, Product, Engineering, and executive stakeholders. Strong business acumen with the ability to connect technical and analytical solutions to customer outcomes and business value. Experience building scalable service models, operational frameworks, and performance metrics across multiple functions. Excellent communication and presentation skills, with the ability to simplify complex technical and analytical concepts for a variety of audiences. Experience supporting eCommerce, marketing technology, analytics, attribution, or data-driven SaaS platforms. Strong analytical and strategic problem-solving capabilities, with a customer-first approach to decision-making. Ability to thrive in a fast-paced, high-growth environment while balancing strategic leadership with operational execution. Our Values We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers. We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths. We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other. Base Compensation Range: $160,000-$185,000 Our compensation ranges are set using benchmarks from growth-stage companies and factor in function, level, and location—so everything stays balanced and competitive. The range listed on each job posting reflects the minimum and maximum target salary across all U. S. locations. Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Us in Making Waves If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment. Referred? Got here thanks to a friend? Splash some gratitude their way! They'll need to submit your application through our referral system to make it official. #LI-Remote", "summaryDescription" : "Director of Technical Solutions at Triple Whale. Skills: Solutions Architecture, Marketing Science, SQL Engineering, Context Engineering. Lead the team. Set the culture", "postedDate" : "2026-06-12T22:19:34.588", "createdAt" : "2026-06-12T22:19:34.588", "lastUpdated" : "2026-06-15T00:30:31.262", "ingestTimestamp" : "2026-06-12T22:19:34.588", "mongoId" : "6a2c5e6874d8ee00a08e3d38", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 160000, "salaryAnnualMax" : 185000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Data architecture", "Analytics", "Attribution", "Measurement methodologies", "Marketing technology", "Service models", "Operational frameworks", "Performance metrics", "Leadership", "Solutions Architecture", "Marketing Science", "SQL Engineering", "Context Engineering", "Data strategy", "Solution design", "Customer outcomes", "Business value", "eCommerce", "SaaS platforms" ], "skillCount" : 19, "jobCategory" : "customer-service", "jobSubcategory" : "customer-experience", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "eCommerce" }, { "id" : "6a2c8d7074d8ee00a0978fef", "title" : "Implementation Lead", "company" : "Pivotal Health", "industry" : "Client Success", "salary" : { "min" : 160000.0, "max" : 185000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Lower Manhattan, NY", "locations" : [ "Lower Manhattan, NY", "Santa Monica, CA" ], "timestamp" : "2026-06-15T07:24:22.095", "fingerprint" : "5a41fc4e76a418bd3ba3fbe235e4f3af3d7172b22f3e9d4f7bf00823cb3ebc5d", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/pivotal-health/3a7971c6-859f-4a20-b1a1-884581a02592/application", "externalId" : "3a7971c6-859f-4a20-b1a1-884581a02592", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "SQL, AI", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Client onboarding", "Solutions delivery", "Systems thinking", "Automation opportunities" ], "hardSkillsList" : [ "Data setup", "Configuration" ], "softSkillsList" : [ "Leadership", "Critical thinking" ], "hardSkills" : [ { "name" : "Data setup", "level" : "intermediate" }, { "name" : "Configuration", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Critical thinking" } ], "majorSkills" : "Client implementation, Process optimization, Stakeholder alignment", "majorSkillsList" : [ "Client implementation", "Process optimization", "Stakeholder alignment" ], "coreResponsibilities" : "Own client implementation process, Ensure smooth onboarding, Drive long-term client success, Serve as client-facing lead, Manage timelines, Manage expectations, Manage risks, Manage communication, Translate client requirements, Design scalable onboarding processes, Build implementation processes, Optimize implementation processes, Create playbooks, Create documentation, Identify automation opportunities, Drive automation opportunities, Partner cross-functionally, Align stakeholders, Resolve blockers, Improve client experience, Maintain visibility, Manage dependencies, Ensure client preparedness, Provide clear documentation, Provide training, Improve implementation efficiency, Improve implementation scalability, Improve time-to-go-live", "teamCollaboration" : "Cross-functional teams; Product and Engineering; Sales; CS; Operations", "projectManagementSkills" : [ "Project management", "Workflow tools" ], "domainKnowledge" : "Healthcare reimbursement; Independent Dispute Resolution; Health insurance claims", "domainList" : [ "healthcare-reimbursement", "independent-dispute-resolution", "health-insurance-claims" ], "domainSpecificKnowledge" : [ "Healthcare reimbursement", "Independent Dispute Resolution", "Health insurance claims" ], "toolProficiency" : [ "Asana", "HubSpot", "Metabase", "BigQuery", "Jira", "ChatGPT", "Claude" ], "communicationSkills" : "Client conversations", "documentationSkills" : "Documentation", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Successful launches; Long-term client success; Operational excellence; Successful outcomes", "qualificationsBasic" : "5+ years experience, Executive stakeholder experience, Client experience, Technical partner experience, Systems thinker, Highly organized, Project management tools experience, Data-driven and analytical", "qualificationsPreferred" : "HealthTech experience, Healthcare technology experience, IDR workflows familiarity, Reimbursement processes familiarity, Healthcare claims operations familiarity, Modern technology practices exposure, Process automation exposure, AI-enabled workflows exposure, Scalable operational systems exposure, Advanced SQL proficiency", "remoteFriendly" : true, "rawDescription" : "ABOUT PIVOTAL HEALTH Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care. While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools. Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows. We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams. Our full-service IDR solution is just the starting point. We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey. ABOUT THE ROLE As Pivotal’s first dedicated Implementation Lead, you’ll have the unique opportunity to build and shape a critical function from the ground up. You’ll own the client implementation experience end-to-end, partnering closely with customers, executive stakeholders, Product, and Engineering to design scalable onboarding processes that drive successful launches, long-term client success, and operational excellence as the company grows. This role is ideal for someone who thrives in fast-paced startup environments, enjoys operating with high autonomy and visibility, and wants the opportunity to truly shape how a business scales. We’re looking for someone who brings both strategic thinking and hands-on execution, can confidently navigate client conversations, push back thoughtfully when needed, and leverage systems, data, and automation to build smarter processes. As the company grows, this role offers significant ownership, direct influence on company strategy, and a clear path into leadership and people management. WHAT YOU’LL DO - Own the end-to-end client implementation process from Sales handoff through go-live, ensuring smooth onboarding and long-term client success - Serve as the primary client-facing lead during implementation, managing timelines, expectations, risks, and communication throughout the engagement - Translate client requirements into actionable implementation plans, including integrations, configurations, data setup, and launch readiness - Build and optimize scalable implementation processes, playbooks, and documentation that create consistency and reduce operational friction - Identify and drive automation opportunities across the implementation lifecycle using tools like Asana, HubSpot, Metabase, and BigQuery - Partner cross-functionally with Product, Engineering, Sales, CS, and Operations to align stakeholders, resolve blockers, and improve the client experience - Maintain visibility across all active implementations, proactively managing dependencies, risks, and timelines to ensure successful outcomes - Ensure clients are fully prepared to operate independently at launch, with clear documentation, training, and confidence in the platform - Continuously improve implementation efficiency, scalability, and time-to-go-live as the business and client base grow WHO YOU ARE - 5+ years of experience in technical implementation, onboarding, solutions delivery, or related client-facing roles within a technology environment - Comfortable working directly with executive stakeholders, clients, and technical/IT partners across complex implementations - A strong systems thinker who can connect processes, tools, and workflows to build scalable solutions - Highly organized with experience using project management and workflow tools such as Asana or Jira - Proactive about leveraging AI tools like ChatGPT or Claude to improve efficiency, workflows, and problem-solving - Data-driven and analytical, with the ability to use insights and metrics to guide decisions and improve processes - Able to balance strategic thinking with hands-on execution in fast-paced, evolving environments EXTRA CREDIT EXPERIENCE - Experience working in HealthTech or healthcare-related technology environments - Familiarity with IDR (Independent Dispute Resolution) workflows, reimbursement processes, or healthcare claims operations - Exposure to modern, progressive technology practices, including process automation, AI-enabled workflows, and scalable operational systems - Advanced SQL proficiency WHY YOU’LL LOVE WORKING HERE We’re a collaborative, low-ego team on a mission to make healthcare reimbursement fairer for providers. While we primarily hire around our core hubs–Los Angeles and New York–we remain open to exceptional talent outside those regions. Remote and hybrid flexibility varies by role and team, and is outlined in each job description. If you’re excited by solving complex problems and making a real-world impact, we’d love to hear from you. Benefits Include: - Competitive compensation, including equity - Full health, dental, and vision coverage - Retirement savings plan through 401(k) - Flexible time off - Opportunities for company-wide connection and events Ready to Make an Impact? We’re building something meaningful; and we want you on the team. Bring your ideas, curiosity, and drive, and let’s transform healthcare reimbursement together. EMPLOYMENT INFORMATION Work Authorization Candidates must be authorized to work in the United States without current or future employer sponsorship. Equal Employment Opportunity Pivotal Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status. Reasonable Accommodations Pivotal Health provides reasonable accommodations for qualified individuals with disabilities in accordance with applicable laws. If you need assistance during the application or interview process, please let us know. Background Checks Employment is contingent upon successful completion of applicable background checks, where permitted by law. At-Will Employment Employment with Pivotal Health is at-will and may be terminated by either party at any time, with or without cause or notice, in accordance with applicable law.", "summaryDescription" : "Implementation Lead at Pivotal Health. Skills: Client implementation, Process optimization, Stakeholder alignment. Own client implementation process. Ensure smooth onboarding", "createdAt" : "2026-06-13T21:42:40.839", "lastUpdated" : "2026-06-15T07:24:22.095", "ingestTimestamp" : "2026-06-13T21:42:40.839", "mongoId" : "6a2c8d7074d8ee00a0978fef", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 160000, "salaryAnnualMax" : 185000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Data setup", "Configuration", "Leadership", "Critical thinking", "Client implementation", "Process optimization", "Stakeholder alignment", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Client onboarding", "Solutions delivery", "Systems thinking", "Automation opportunities", "Project management", "Workflow tools", "Healthcare reimbursement", "Independent Dispute Resolution", "Health insurance claims", "Asana", "HubSpot", "Metabase", "BigQuery", "Jira", "ChatGPT", "Claude" ], "skillCount" : 29, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "HealthTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c901e74d8ee00a097f5b5", "title" : "Implementation Consultant", "company" : "RF-SMART", "industry" : "SaaS", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Implementation Consultant in Jacksonville, United States, adjusted for SaaS industry and remote work." }, "location" : "Distributed - US", "locations" : [ "Distributed - US", "Jacksonville", "Florida", "United States" ], "timestamp" : "2026-06-15T07:40:05.223", "fingerprint" : "b42c04dc275877d36c62c0fb289fc3a0f3ca74b758960679d15b3f929d77f53e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/rfsmart/jobs/5190180008", "externalId" : "5190180008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Jacksonville", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.3262247,-81.6579179" }, { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" }, { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Jacksonville, Florida, United States; Denver, Colorado, United States; United States", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "NetSuite ERP", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Warehouse operations", "Data collection solutions" ], "softSkillsList" : [ "Leadership", "Critical thinking" ], "hardSkills" : [ { "name" : "Warehouse operations", "level" : "intermediate" }, { "name" : "Data collection solutions", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Critical thinking" } ], "majorSkills" : "Warehouse implementation, Data collection, ERP integration", "majorSkillsList" : [ "Warehouse implementation", "Data collection", "ERP integration" ], "coreResponsibilities" : "Design warehouse data collection solutions, Configure RF-SMART application, Test RF-SMART application, Support RF-SMART implementation, Lead implementation effort, Assist customer with application design, Assist customer with setup, Assist customer with testing, Assist customer with training, Advise customers on best practices, Communicate suggested enhancements", "teamCollaboration" : "Work with staff members; Work with executives; Work with development team", "projectManagementSkills" : [ "Implementation tasks" ], "domainKnowledge" : "General warehouse operations; Warehouse best practices; Business processes; Warehouse setup; Receiving; Picking; Inventory control; Light production; Shipping", "domainList" : [ "general-warehouse-operations", "warehouse-best-practices", "business-processes", "warehouse-setup", "receiving", "picking", "inventory-control", "light-production", "shipping" ], "domainSpecificKnowledge" : [ "General warehouse operations", "Warehouse best practices", "Business processes", "Warehouse setup", "Receiving", "Picking", "Inventory control", "Light production", "Shipping" ], "toolProficiency" : [ "RF-SMART" ], "communicationSkills" : "Executive visibility; Presentation skills", "problemSolvingSkills" : "Anticipate risks", "specialRequirements" : "Travel more than 30%", "qualificationsBasic" : "5+ years warehouse operational experience, Working knowledge of ERP supply chain software, Working knowledge of warehouse management software, Communication with executives, Communication with partners, Translate complex topics into operation impact", "qualificationsPreferred" : "Bachelor degree in supply chain related discipline, Experience with NetSuite", "workSiteFlexibility" : "Flexible", "rawDescription" : "WMS Implementation Consultant   US East, US West, or Distributed-US We exist to transform our customers and change lives. Who We're Looking For: The Warehouse implementation consultant will be responsible for the design, configuration, testing and supporting the full implementation of the RF-SMART data collection software application for the NetSuite ERP system. With a broad understanding of general warehouse operations, best practices and business processes, the consultant will lead the implementation effort directly for our customers. What You'll Do: Deliver detailed warehouse data collection solutions using RF-SMART for NetSuite ERP application Areas of concentration: receiving, inventory control, picking and light production Lead/perform all implementation tasks and assist customer with application design, setup, testing and training Advise customers on best practices in the areas of warehouse setup, receiving and shipping Be the main point of contact throughout the implementation Work effectively with staff members and executives at all levels within customer organizations Assume role of Trusted Advisor to customers and be comfortable as primary contact to provide product information and best practice solutions Communicate suggested enhancements to development team What You Bring: Bachelor degree in supply chain related discipline is preferred or equivalent experience; other business management disciplines considered 5+ years of warehouse operational experience with one or more companies or warehouse consulting for a software company Working knowledge of an ERP supply chain or warehouse management software solution Strong communication with executives and partners (executive level visibility) Ability to translate complex topics into operation impact Experience with NetSuite would be an advantage Ability to anticipate risks rather than react to them Ability to push forward when decisions stall Comfortable in a focused, high-ownership delivery model. Ability to quickly establish themselves as a trusted advisor Good written and verbal communication skills Excellent presentation skills Willingness to travel more than 30% (current expected amount for each consultant) Self-motivated with ability to work on multiple projects independently Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status). General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer. A Word From Our CEO - Watch Now", "summaryDescription" : "Implementation Consultant at RF-SMART. Skills: Warehouse implementation, Data collection, ERP integration. Design warehouse data collection solutions. 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Product; Engineering", "domainKnowledge" : "Electricity grids; Power grids; Utility data; Asset data; Digital Twin technology; Global power grids", "domainList" : [ "electricity-grids", "power-grids", "utility-data", "asset-data", "digital-twin-technology", "global-power-grids" ], "domainSpecificKnowledge" : [ "Electricity grids", "Power grids", "Utility data", "Asset data", "Digital Twin technology", "Global power grids" ], "toolProficiency" : [ "Neara's schema language", "Neara's configuration framework" ], "communicationSkills" : "Technical configurations; Fluent English", "documentationSkills" : "Internal knowledge bases; External user manuals", "continuousLearning" : "Learn new language; Master new schema language; Gain expert proficiency; Exposure to cutting edge technology", "innovationCreativity" : "Innovation thrives; Creative people", "problemSolvingSkills" : "Break down complex data discrepancies; Systematically reconfigure models", "outcomesObjectives" : "Ensure digital twin accuracy; Ensure customer specifications; Drive actionable insights", "qualificationsBasic" : "Experience as Data Engineer, Experience as Implementation Engineer, Experience as Integration Engineer, Experience as Software Engineer, Proficiency in SQL, Proficiency in Python, Ability to learn new language, Excellent written communication skills, Ability to articulate technical configurations", "qualificationsPreferred" : "Background in engineering, Background in mathematics, Background in software engineering, Background in computer science, Familiarity with GIS, Familiarity with CAD geoprocessing, Familiarity with LiDAR data", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Imagine having the power to stress-test an entire power grid against a hurricane or thunderstorm before the clouds even gather. That is the reality we are creating at Neara. We use advanced machine learning to create engineering-grade, physics enabled digital twins of electricity grids across four continents, this helps asset owners understand their biggest challenges and bring the most viable solutions to life across millions of kilometres of infrastructure. By simulating extreme weather and structural stress at a network-wide scale, we empower the world’s largest utilities to pinpoint risks, optimise investments and build a more resilient global energy future. Our team is a collection of brilliant minds who are fanatical about making a tangible difference in the real world, utilising AI and machine learning to accelerate everything from data classification to complex scenario analysis. We have built a special culture where innovation thrives because everyone owns the mission and we need smart, creative people to help us scale this impact to every corner of the globe. Implementation Engineer As an Implementation Engineer, you will transform raw utility and geospatial data into high accuracy digital twin models of electricity networks. You will work with GIS, LiDAR, and asset data sets, configure models using Neara’s schema language, and ensure engineering grade accuracy. You will join the Deployment Team responsible for delivering the Neara platform to utility customers worldwide. What You Will Do: - Contribute to the end-to-end deployment of the Neara platform for utility customers worldwide. - Ingest and manipulate massive datasets (LiDAR, GIS, and asset databases) using Neara’s schema language and configuration framework. - Perform rigorous QA/QC to ensure the digital twin accurately reflects real-world physics and customer specifications. - Build custom reports and dashboards within the platform to drive actionable insights for utility engineers. - Work closely with Product and Engineering to provide feedback on process and tool improvements to speed up future deployments. Who You Are: - Proven experience as a Data Engineer, Implementation Engineer, Integration Engineer, Software Engineer, or similar role. - Proficiency in at least one major language (such as SQL, Python, or similar) and a demonstrated ability to learn a new language. You should be comfortable learning and mastering a new schema language to manipulate data and build reports. - Excellent written communication skills with experience contributing to internal knowledge bases and external user manuals. Ability to articulate technical configurations clearly to diverse audiences in fluent English. - A background in engineering, mathematics, software engineering, computer science, or a related field is preferred. Familiarity with GIS, CAD geoprocessing, or LiDAR data can be beneficial to accelerate the learning curve for this platform. - The ability to break down complex data discrepancies and systematically reconfigure models to ensure 100% accuracy. What We Offer: - We offer a competitive salary and private health insurance, 20 days of holiday plus a \"birthday leave\" day, and a flexible, team-driven environment with the option to work remotely or hybrid from our offices in Vilnius (complete with office snacks). - Your work directly impacts the safety and reliability of global power grids, helping utilities prevent wildfires and prepare for climate-driven weather events. - You’ll gain expert-level proficiency in our engineering-grade 3D modeling environment and exposure to the cutting edge of Digital Twin technology. - We are scaling fast. As an Implementation Engineer, you’ll be at the forefront of our delivery engine, with opportunities to influence our product roadmap and automate our core deployment processes. #LI-NT1", "summaryDescription" : "Implementation Engineer at Neara. Skills: Digital twin modeling, Data ingestion, Data manipulation. Transform raw utility data. 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You'll work directly with Perplexity's senior leadership to spearhead a broad portfolio of strategic technology initiatives across AI policy, law, operations, and corporate affairs. Reporting to Perplexity's VP Global Affairs & Deputy CTO, you'll occupy a front-row seat to the foremost policy issues animating the AI ecosystem. You'll also get a panoptic view of how leading AI companies operate, make decisions, and engage with broader society. Those seeking to marry technical expertise and broader interests in law, policy, and corporate affairs will find a home in this role. You'll make contributions to Perplexity that defy traditional boundaries, with a bench of mentors who will push you to learn and grow day after day. WHAT YOU'LL DO: Your work will be both highly interdisciplinary and firmly grounded in engineering rigor. On any given day, you might: - Harness AI agents to research high-stakes policy and regulatory issues pertaining to Perplexity. - Build automated platforms for harvesting, prioritizing, and patenting Perplexity's inventions, in collaboration with our AI researchers and intellectual property attorneys. - Work hands-on with our Legal team and outside counsel in support of high-tech litigation matters in U.S. federal court. - Engineer privacy and compliance systems that efficiently scale with our growing portfolio of frontier AI products (such as Comet https://www.perplexity.ai/comet and Computer https://www.perplexity.ai/products/computer). - Contribute to regulatory filings and responses that require impeccable command of AI technology, Perplexity's own systems, and the broader policy landscape. - Embed with our People team to implement first-party software solutions for recruiting, labor compliance, and performance management. - Participate in meetings with Capitol Hill, executive branch officials, international partners, and civil society as a subject-matter expert on both AI technology and policy. The above is a small sampling of activities; no two days will be the same, and your work will take you to all corners of our company. You'll interact each day with Perplexity's senior leaders, who will come to rely on you as a creative problem solver for simple and complex matters alike. WHO WE'RE LOOKING FOR: No single profile defines our ideal candidate for this role. Here are some examples of people who might thrive here: - Exceptionally talented early-career engineers (new grads welcome) who are (1) well-read in law, tech policy, or economics, and (2) wish to grow in both technical and non-technical disciplines. - We welcome candidates who plan to attend law school or PhD programs in the future; we ask for a minimum 2-year commitment (i.e., you would apply for the entering class of 2028 or later). - Experienced engineers at top tech companies who wish to develop policy, business, and operations chops. - Lawyers or economists (new JD or PhD grads welcome) who've kept their engineering skills sharp and are excited to reimagine their fields in the age of AI. - This is a non-exhaustive list; other profiles may also be great fits. No matter which profile describes you, we'll also be looking for: - Evidence of exceptional ability and 99th-percentile work ethic. - Strong technical skills at or above Perplexity's hiring bar for software engineers. - Fluency with frontier intelligence tools (such as Perplexity Computer https://www.perplexity.ai/products/computer). - High intrinsically-enforced standards for the craft and quality of your work. - Strong communication and writing skills, ideally demonstrated via samples of past written work product. - Curiosity and excitement about new and unfamiliar fields; eagerness to redefine your job every 3-6 months. - Ability to quickly dive deep in any given field and develop mastery rivaling that of domain experts. - Unimpeachable judgment, integrity, and discretion to be entrusted with the company's most important matters. - A service-oriented attitude that continually questions how company systems and processes might better serve stakeholders.", "summaryDescription" : "Member of Technical Staff (AI Policy and Strategic Initiatives) at Perplexity. Skills: AI Policy, Strategic Initiatives, Engineering rigor. Harness AI agents to research policy issues. 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We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. We are optimizing the shopping experience for Amazon’s Customers in the Physical retail space. This role will be a key member of the program team located in Hyderabad supporting Just Walk Out (JWO) tech and business teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced, high-energy and ever-changing environment. The drive and capability to shape the business group strategy is a must. A successful candidate will: • Have the ability to work independently in a broad array of environments. • Manage cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new sites at scale. • Build strong partnerships with operations leaders to understand improvement opportunities. • Have the ability to work in fast-paced environment. • Confidence operating in a highly ambiguous and iterative business space. • High attention to detail including proven ability to manage multiple, competing priorities simultaneously. • Willingness to challenge and influence senior leaders. • Able to work in a diverse team Key job responsibilities This role is the primary customer-facing project manager for third-party Just Walk Out-enabled stores. It requires working with business teams across Amazon to gather requirements and high level process/system solutions; leading cross-functional business and retail store operations teams and managing the timelines for internal and external teams to support store launches. This position involves regular communication with leadership teams on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential. This role requires up to 10% travel, supporting internal business gatherings along with customer-facing meetings and site visits. The shift timing of this role will be 9pm IST to 6am IST. The ideal candidate is customer focused, a natural problem solver and a great communicator, both in verbal and written form. You have a consistent track record of successful project delivery under tight deadlines while making high-judgement, data-driven trade-offs and prioritization decisions in an ambiguous environment. You have experience working in the built environment and/or with retail store deployments. This role requires a high level of ownership over the store launch process. You are capable of taking accountability, but also know how to see around the corners and ask for help in resolving issues and problems as necessary. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of program or project management experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications: - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Implementation Manager at Amazon Dev Center India. Manage customer-facing projects. Gather requirements", "postedDate" : "2026-06-12T23:22:11.172", "createdAt" : "2026-06-12T23:22:11.172", "lastUpdated" : "2026-06-14T22:38:43.067", "ingestTimestamp" : "2026-06-12T23:22:11.172", "mongoId" : "693072a770f0b99d58ffb797", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3134681/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Project management", "Program management", "Just Walk Out technology", "Physical retail space", "Built environment", "Retail store deployments" ], "skillCount" : 6, "jobCategory" : "project-management", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2a4d4874d8ee00a05ecedf", "title" : "Head of FCC Territorial Implementation and Host State Relations", "company" : "CERN", "industry" : "Research", "salary" : { "min" : 220000.0, "max" : 300000.0, "currency" : "CHF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Executive Head of FCC Territorial Implementation and Host State Relations in Geneva, Switzerland, adjusted for seniority and industry." }, "location" : "Geneva, GENEVA, CH", "locations" : [ "Geneva", "GENEVA", "CH" ], "timestamp" : "2026-06-14T22:42:20.395", "fingerprint" : "f9b814b49e335e9b7853d65ce25bfee6a258cb3ccff90436d608eaff56d61df3", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/CERN/744000131438975-head-of-fcc-territorial-implementation-and-host-state-relations-sr-se-2026-125-ld-", "externalId" : "744000131438975", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Geneva", "state" : "Geneva", "country" : "Switzerland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "46.2017559,6.1466014" } ], "locationText" : "Geneva, Geneva, Switzerland", "employmentType" : "CONTRACT", "experienceLevel" : "not-applicable", "professionalSkills" : [ "Project management", "Stakeholder relationship management", "Risk management", "Implementation of vision", "Strategic agility", "Strategic communications planning", "Negotiation techniques" ], "hardSkillsList" : [ "Regulatory approvals", "Environmental procedures", "Land-related processes", "Territorial planning" ], "softSkillsList" : [ "Strategic judgement", "Credibility", "Authority", "Anticipate constraints", "Structure robust solutions", "Coordination skills", "Integration skills", "Representation abilities" ], "hardSkills" : [ { "name" : "Regulatory approvals", "level" : "intermediate" }, { "name" : "Environmental procedures", "level" : "intermediate" }, { "name" : "Land-related processes", "level" : "intermediate" }, { "name" : "Territorial planning", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Strategic judgement" }, { "name" : "Credibility" }, { "name" : "Authority" }, { "name" : "Anticipate constraints" }, { "name" : "Structure robust solutions" }, { "name" : "Coordination skills" }, { "name" : "Integration skills" }, { "name" : "Representation abilities" } ], "majorSkills" : "Territorial implementation, Host state relations, Regulatory processes, Infrastructure project delivery", "majorSkillsList" : [ "Territorial implementation", "Host state relations", "Regulatory processes", "Infrastructure project delivery" ], "coreResponsibilities" : "Act as CERN's single-entry point with Host State, Provide strategic leadership for Host State engagement, Define and steer strategy for regulatory approvals, Support preparation of environmental impact assessments, Ensure alignment of territorial and regulatory processes with, Support and coordinate land-related processes, Identify territorial and regulatory risks, Advise on mitigation measures and sequencing, Represent CERN in high-level meetings, Ensure senior management receives strategic insight, Ensure public dialogue and consultation processes are conducted, Ensure institutional engagement, regulatory processes and project implementation", "teamCollaboration" : "FCC Project Office; 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Anticipate constraints; Structure robust solutions", "specialRequirements" : "Work during nights, Sundays and official holidays, when required", "qualificationsBasic" : "Master's degree or PhD or equivalent relevant experience, Senior-level experience with territorial, administrative and regulatory implementation of at least one large-scale infrastructure project, Proven successful experience working with national and regional authorities, regulatory bodies, and complex multi-stakeholder environments, Demonstrated involvement in public dialogue or consultation processes for projects with significant environmental or societal impact, Understanding of French and/or Swiss administrative and regulatory frameworks, Spoken and written both English and French", "qualificationsPreferred" : "Experience in France and/or Switzerland", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At [CERN](http://home.cern), the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter - fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature. Introduction CERN is preparing the Future Circular Collider (FCC) project for a potential decision by the CERN Council on a 2028 timescale. Given its scale, complexity and territorial footprint, the FCC requires strong, credible and continuous engagement with the Host States of France and Switzerland at all institutional levels. To support the territorial implementation of the FCC project, CERN is seeking a senior professional with proven experience in the delivery of large-scale infrastructure projects, preferably in France and/or Switzerland, including regulatory authorisations, environmental procedures, land-related matters, and coordination with national and regional authorities. The position is embedded within the [CERN Stakeholder Relations Sector](https://stakeholder-relations.web.cern.ch/) and the FCC Project Office. It ensures that territorial engagement and all regulatory and administrative processes with Host States are anticipated, structured and aligned with the overall project schedule and risk management. The position reports directly to the CERN Director-General for interactions with the Host States and operates in close coordination with the Director of the Stakeholder Relations Sector and the FCC Project Leader. Administrative reporting is through the Stakeholder Relations Sector. Functions As Head of FCC Territorial Implementation and Host State Relations, you will: * Act as CERN's single-entry point with Host State authorities in France and Switzerland for all FCC territorial matters, interfacing with national, regional and local authorities, including Prefectures, Cantonal authorities and relevant administrative bodies. * Provide overall strategic leadership for FCC Host State engagement, ensuring consistency, continuity and credibility in CERN's positions vis-à-vis Host State authorities. * Define and steer the strategy for regulatory approvals, authorisation processes and administrative pathways required for the FCC. * Support the preparation and progression of environmental impact assessments, public inquiries and associated procedures. * Ensure alignment of territorial and regulatory processes with the FCC project schedule, risk management, and technical development, in permanent collaboration with the FCC Project Office. * Support and coordinate land-related processes, territorial constraints and site-related administrative matters. * Identify territorial and regulatory risks, advising the FCC Project Leader and CERN senior management on mitigation measures and sequencing. * Represent CERN in high-level meetings with Host State authorities on FCC territorial implementation topics. * Ensure that CERN senior management receives timely strategic insight on territorial risks, constraints and opportunities. * Ensure that public dialogue and consultation processes are conducted credibly, transparently and effectively. * This role ensures that institutional engagement, regulatory processes and project implementation progress in a coordinated and mutually reinforcing manner. ## Qualifications Master's degree or PhD or equivalent relevant experience in the field of Public Administration, Civil Engineering, Law, Political Science, Environmental Governance, Territorial Planning or a related field. Experience: * Senior-level experience with direct responsibility for the territorial, administrative and regulatory implementation of at least one large-scale infrastructure project of comparable scope and complexity, preferably in France and/or Switzerland. * Proven successful experience working with national and regional authorities, regulatory bodies, and complex multi-stakeholder environments. * Demonstrated involvement in public dialogue or consultation processes for projects with significant environmental or societal impact. * Strong understanding of French and/or Swiss administrative and regulatory frameworks. Technical competencies: * Project management. * Stakeholder relationship management. * Risk management. * Implementation of vision and strategic agility. * Strategic communications planning, and utilising effective negotiation techniques to achieve long-term results acceptable to all parties involved. Behavioural competencies: * Creating Vision and Strategic Partnerships: strategic judgement in complex institutional environments. * Building Relationships: credibility and authority when interacting with senior public officials. * Solving problems: ability to anticipate constraints and structure robust solutions. * Leading with Strength and Credibility: strong coordination and integration skills. * Communicating Effectively: excellent communication, representation and negotiation abilities. Language skills: Spoken and written both English and French. ## Additional Information Eligibility and closing date: [Diversity](https://diversity.web.cern.ch/) has been an integral part of CERN's mission since its foundation and is an established value of the Organization. Employing a diverse workforce is central to our success. We welcome applications from all [Member States and Associate Member States](https://home.cern/about/member-states). This vacancy will be filled as soon as possible, and applications should normally reach us no later than 08.07.2026 at 23:59 CEST. Employment Conditions Contract type: Limited duration contract (5 years). Subject to certain conditions, holders of limited-duration contracts may apply for an indefinite position. Working Hours: 40 hours per week Job Flexibility: Fully Onsite This position involves: * Work during nights, Sundays and official holidays, when required by the needs of the Organization. Job grade: 8 Job reference: SR-SE-2026-125-LD Field of work: International Relations Benchmark Job Title: Communications/Public Relations /External Relations Professional Global Benefits * A [competitive salary](https://careers.cern/pay-benefits-and-support/) (tax free), increasing in line with your years of relevant experience. * 30 days of paid leave per year plus 2 weeks annual closure. * Coverage by CERN’s comprehensive health insurance scheme (for yourself, your spouse and children), and membership of the CERN Pension Fund. * Family, child and infant monthly allowances depending on your individual circumstances. * A relocation package (installation grant, removal, travel expenses) depending on your individual circumstances. * Possibility to extend your contract up to 8 years + eligibility for indefinite contract tenure. Overview of CERN - Discover a world where the impossible is made possible! At CERN, the European Organization for Nuclear Research, we are pushing the frontiers of science and technology. Our groundbreaking work brings together not only physicists but also a diverse range of professionals from engineering, technical, scientific, and administrative fields. Together, we foster an environment where innovation and collaboration thrive. Every day, we face exciting new challenges and opportunities to contribute to cutting-edge research that shapes our understanding of the universe. We meet these challenges through the diverse perspectives within our teams, ensuring every contribution is valued and driving our shared sense of inclusion and purpose. Diversity is a core value of CERN since its foundation, and it remains central to our mission and continued success. If you are ready to be part of a dynamic, inclusive community pushing the boundaries of knowledge, CERN is the place where your curiosity and skills can thrive. Be part of our mission to uncover what lies at the heart of the universe! TAKE PART! More information about us, here:[careers.cern](https://careers.cern/)", "summaryDescription" : "Head of FCC Territorial Implementation and Host State Relations at CERN. Skills: Territorial implementation, Host state relations, Regulatory processes, Infrastructure project delivery. Act as CERN's single-entry point with Host State. 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Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter - fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature. Introduction CERN is preparing the Future Circular Collider (FCC) project for a potential decision by the CERN Council on a 2028 timescale. Given its scale, complexity and territorial footprint, the FCC requires strong, credible and continuous engagement with the Host States of France and Switzerland at all institutional levels. To support the territorial implementation of the FCC project, CERN is seeking a senior professional with proven experience in the delivery of large-scale infrastructure projects, preferably in France and/or Switzerland, including regulatory authorisations, environmental procedures, land-related matters, and coordination with national and regional authorities. The position is embedded within the [CERN Stakeholder Relations Sector](https://stakeholder-relations.web.cern.ch/) and the FCC Project Office. It ensures that territorial engagement and all regulatory and administrative processes with Host States are anticipated, structured and aligned with the overall project schedule and risk management. The position reports directly to the CERN Director-General for interactions with the Host States and operates in close coordination with the Director of the Stakeholder Relations Sector and the FCC Project Leader. Administrative reporting is through the Stakeholder Relations Sector. Functions As Head of FCC Territorial Implementation and Host State Relations, you will: * Act as CERN's single-entry point with Host State authorities in France and Switzerland for all FCC territorial matters, interfacing with national, regional and local authorities, including Prefectures, Cantonal authorities and relevant administrative bodies. * Provide overall strategic leadership for FCC Host State engagement, ensuring consistency, continuity and credibility in CERN's positions vis-à-vis Host State authorities. * Define and steer the strategy for regulatory approvals, authorisation processes and administrative pathways required for the FCC. * Support the preparation and progression of environmental impact assessments, public inquiries and associated procedures. * Ensure alignment of territorial and regulatory processes with the FCC project schedule, risk management, and technical development, in permanent collaboration with the FCC Project Office. * Support and coordinate land-related processes, territorial constraints and site-related administrative matters. * Identify territorial and regulatory risks, advising the FCC Project Leader and CERN senior management on mitigation measures and sequencing. * Represent CERN in high-level meetings with Host State authorities on FCC territorial implementation topics. * Ensure that CERN senior management receives timely strategic insight on territorial risks, constraints and opportunities. * Ensure that public dialogue and consultation processes are conducted credibly, transparently and effectively. * This role ensures that institutional engagement, regulatory processes and project implementation progress in a coordinated and mutually reinforcing manner. ## Qualifications Master's degree or PhD or equivalent relevant experience in the field of Public Administration, Civil Engineering, Law, Political Science, Environmental Governance, Territorial Planning or a related field. Experience: * Senior-level experience with direct responsibility for the territorial, administrative and regulatory implementation of at least one large-scale infrastructure project of comparable scope and complexity, preferably in France and/or Switzerland. * Proven successful experience working with national and regional authorities, regulatory bodies, and complex multi-stakeholder environments. * Demonstrated involvement in public dialogue or consultation processes for projects with significant environmental or societal impact. * Strong understanding of French and/or Swiss administrative and regulatory frameworks. Technical competencies: * Project management. * Stakeholder relationship management. * Risk management. * Implementation of vision and strategic agility. * Strategic communications planning, and utilising effective negotiation techniques to achieve long-term results acceptable to all parties involved. Behavioural competencies: * Creating Vision and Strategic Partnerships: strategic judgement in complex institutional environments. * Building Relationships: credibility and authority when interacting with senior public officials. * Solving problems: ability to anticipate constraints and structure robust solutions. * Leading with Strength and Credibility: strong coordination and integration skills. * Communicating Effectively: excellent communication, representation and negotiation abilities. Language skills: Spoken and written both English and French. ## Additional Information Eligibility and closing date: [Diversity](https://diversity.web.cern.ch/) has been an integral part of CERN's mission since its foundation and is an established value of the Organization. Employing a diverse workforce is central to our success. We welcome applications from all [Member States and Associate Member States](https://home.cern/about/member-states). This vacancy will be filled as soon as possible, and applications should normally reach us no later than 08.07.2026 at 23:59 CEST. Employment Conditions Contract type: Limited duration contract (5 years). Subject to certain conditions, holders of limited-duration contracts may apply for an indefinite position. Working Hours: 40 hours per week Job Flexibility: Fully Onsite This position involves: * Work during nights, Sundays and official holidays, when required by the needs of the Organization. Job grade: 8 Job reference: SR-SE-2026-125-LD Field of work: International Relations Benchmark Job Title: Communications/Public Relations /External Relations Professional Global Benefits * A [competitive salary](https://careers.cern/pay-benefits-and-support/) (tax free), increasing in line with your years of relevant experience. * 30 days of paid leave per year plus 2 weeks annual closure. * Coverage by CERN’s comprehensive health insurance scheme (for yourself, your spouse and children), and membership of the CERN Pension Fund. * Family, child and infant monthly allowances depending on your individual circumstances. * A relocation package (installation grant, removal, travel expenses) depending on your individual circumstances. * Possibility to extend your contract up to 8 years + eligibility for indefinite contract tenure. Overview of CERN - Discover a world where the impossible is made possible! At CERN, the European Organization for Nuclear Research, we are pushing the frontiers of science and technology. Our groundbreaking work brings together not only physicists but also a diverse range of professionals from engineering, technical, scientific, and administrative fields. Together, we foster an environment where innovation and collaboration thrive. Every day, we face exciting new challenges and opportunities to contribute to cutting-edge research that shapes our understanding of the universe. We meet these challenges through the diverse perspectives within our teams, ensuring every contribution is valued and driving our shared sense of inclusion and purpose. Diversity is a core value of CERN since its foundation, and it remains central to our mission and continued success. If you are ready to be part of a dynamic, inclusive community pushing the boundaries of knowledge, CERN is the place where your curiosity and skills can thrive. Be part of our mission to uncover what lies at the heart of the universe! TAKE PART! More information about us, here:[careers.cern](https://careers.cern/)", "summaryDescription" : "Head of FCC Territorial Implementation and Host State Relations at CERN. Skills: Territorial implementation, Host state relations, Regulatory processes, Infrastructure project delivery. Act as CERN's single-entry point with Host State. Interface with national, regional and local authorities", "postedDate" : "2026-06-10T12:24:01.000", "createdAt" : "2026-06-12T01:15:02.022", "lastUpdated" : "2026-06-14T21:57:56.990", "ingestTimestamp" : "2026-06-12T01:15:02.022", "mongoId" : "6a2a951674d8ee00a0697830", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Regulatory approvals", "Environmental procedures", "Land-related processes", "Territorial planning", "Strategic judgement", "Credibility", "Authority", "Anticipate constraints", "Structure robust solutions", "Coordination skills", "Integration skills", "Territorial implementation", "Host state relations", "Regulatory processes", "Infrastructure project delivery", "Project management", "Stakeholder relationship management", "Risk management", "Implementation of vision", "Strategic agility", "Strategic communications planning", "Negotiation techniques", "Public Administration", "Civil Engineering", "Law", "Political Science", "Environmental Governance", "Territorial Planning", "French administrative frameworks", "Swiss administrative frameworks", "Regulatory frameworks" ], "skillCount" : 31, "jobCategory" : "other", "jobSubcategory" : "SR", "dataQualityScore" : 1.0, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c5f3974d8ee00a08ea0b8", "title" : "Implementation Manager", "company" : "MediaValet", "salary" : { "min" : 60000.0, "max" : 70000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Western Canada - Remote", "locations" : [ "Western Canada - Remote" ], "timestamp" : "2026-06-14T19:10:13.185", "fingerprint" : "9efa5652198debe6dec01318ce8ffc1553c04cf372c5cc33e6cb9bab34e84335", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.mediavalet.com/careers?gh_jid=4246842009", "externalId" : "4246842009", "structuredLocations" : [ { "country" : "Ireland", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Ireland", "experienceLevel" : "Manager", "professionalSkills" : [ "Customer success", "Value realization", "Customer retention", "Customer satisfaction" ], "majorSkills" : "Customer onboarding, Digital Asset Management, Platform implementation", "majorSkillsList" : [ "Customer onboarding", "Digital Asset Management", "Platform implementation" ], "coreResponsibilities" : "Lead platform implementation, Manage customer onboarding, Manage timelines, Manage technical migrations, Manage stakeholder communications, Define client goals, Meet client goals", "teamCollaboration" : "Sales; Engineering; Data Services; Customer Success teams", "projectManagementSkills" : [ "Manage timelines" ], "domainKnowledge" : "Digital Asset Management", "domainList" : [ "digital-asset-management" ], "domainSpecificKnowledge" : [ "Digital Asset Management" ], "communicationSkills" : "Stakeholder communications", "outcomesObjectives" : "Customer satisfaction; Long-term retention", "qualificationsBasic" : "Customer onboarding, Manage timelines, Technical migrations, Stakeholder communications, Define client goals, Meet client goals", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Do you love translating complexity into clarity and turning ambitious goals into action? We’re looking for an Implementation Manager to join us at MediaValet, remote in Ireland! In this role, you’ll lead the implementation of our Digital Asset Management (DAM) platform for a diverse range of customers—managing timelines, technical migrations, and stakeholder communications. You’ll be the trusted guide through onboarding, ensuring every client’s goals are clearly defined and successfully met. Your work will have a direct impact on customer satisfaction and long-term retention. This role reports to the Director of Customer Operations and works cross-functionally with our Sales, Engineering, Data Services, and Customer Success teams. Key Responsibilities: Customer Onboarding there’s plenty of food, shops and walkable areas around; and it’s close to transit. Home for the Holidays: We shut down operations between December 25th and January 1st every year to allow people to spend time with their families (and not use up vacation time) - and have done so since MediaValet was founded in 2010. Family Focused: We’re committed to providing a career that’s family-friendly and have the parental support and leave programs to back that up. Committed to Diversity & Inclusion: Our diverse backgrounds, skills, abilities and experiences make us stronger. We work hard to make MediaValet a place where everyone is valued, heard and respected. Compensation: €60K - €70K base salary + 15% on-target commissions", "summaryDescription" : "Implementation Manager at MediaValet. Skills: Customer onboarding, Digital Asset Management, Platform implementation. Lead platform implementation. Manage customer onboarding", "postedDate" : "2026-06-12T22:27:15.078", "createdAt" : "2026-06-12T22:27:15.078", "lastUpdated" : "2026-06-14T19:10:13.185", "ingestTimestamp" : "2026-06-12T22:27:15.078", "mongoId" : "6a2c5f3974d8ee00a08ea0b8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Customer onboarding", "Digital Asset Management", "Platform implementation", "Customer success", "Value realization", "Customer retention", "Customer satisfaction", "Manage timelines" ], "skillCount" : 8, "jobCategory" : "customer-service", "jobSubcategory" : "customer-experience", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2c5f3974d8ee00a08ea0ba", "title" : "Implementation Manager", "company" : "MediaValet", "industry" : "Technology", "salary" : { "min" : 72000.0, "max" : 80000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Western Canada - Remote", "locations" : [ "Western Canada - Remote" ], "timestamp" : "2026-06-14T23:54:53.212", "fingerprint" : "b9fd1ea67115722cbfe1aed4ae02d6ed0c677ae271ba0fcd74115728ae8e37f3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.mediavalet.com/careers?gh_jid=4246497009", "externalId" : "4246497009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Canada", "experienceLevel" : "Manager", "professionalSkills" : [ "Customer onboarding", "Stakeholder communication" ], "hardSkillsList" : [ "Technical migration" ], "hardSkills" : [ { "name" : "Technical migration", "level" : "intermediate" } ], "majorSkills" : "Customer success, Platform implementation", "majorSkillsList" : [ "Customer success", "Platform implementation" ], "coreResponsibilities" : "Lead platform implementation, Manage timelines, Manage technical migrations, Manage stakeholder communications, Guide clients through onboarding, Define client goals, Meet client goals", "teamCollaboration" : "Cross-functional teams; Sales team; Engineering team; Data Services team; Customer Success team", "projectManagementSkills" : [ "Timeline management" ], "domainKnowledge" : "Digital Asset Management", "domainList" : [ "digital-asset-management" ], "domainSpecificKnowledge" : [ "Digital Asset Management" ], "communicationSkills" : "Stakeholder communication", "problemSolvingSkills" : "Translating complexity", "outcomesObjectives" : "Customer satisfaction; Long-term retention", "qualificationsBasic" : "5+ years experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Do you love translating complexity into clarity and turning ambitious goals into action? We’re looking for an Implementation Manager to join us at MediaValet, remote in Canada! In this role, you’ll lead the implementation of our Digital Asset Management (DAM) platform for a diverse range of customers—managing timelines, technical migrations, and stakeholder communications. You’ll be the trusted guide through onboarding, ensuring every client’s goals are clearly defined and successfully met. Your work will have a direct impact on customer satisfaction and long-term retention. This role reports to the Director of Customer Operations and works cross-functionally with our Sales, Engineering, Data Services, and Customer Success teams. Key Responsibilities: Customer Onboarding there’s plenty of food, shops and walkable areas around; and it’s close to transit. Home for the Holidays: We shut down operations between December 25th and January 1st every year to allow people to spend time with their families (and not use up vacation time) - and have done so since MediaValet was founded in 2010. Family Focused: We’re committed to providing a career that’s family-friendly and have the parental support and leave programs to back that up. Committed to Diversity & Inclusion: Our diverse backgrounds, skills, abilities and experiences make us stronger. We work hard to make MediaValet a place where everyone is valued, heard and respected. Compensation: $72K - $80K base salary + 15% on-target commissions", "summaryDescription" : "Implementation Manager at MediaValet. Skills: Customer success, Platform implementation. Lead platform implementation. 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"estimation_basis" : "Market baseline for a Senior Technical Implementation Manager in the US Technology industry, adjusted for seniority and remote work." }, "location" : "US Remote", "locations" : [ "US Remote" ], "timestamp" : "2026-06-15T00:48:34.810", "fingerprint" : "ae6af3ed8763d7312dd0963c1054145816c1615f239b428e8a1429984733daa0", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/h1/df32e104-5aba-429d-9315-19065ac2a90c/apply", "externalId" : "df32e104-5aba-429d-9315-19065ac2a90c", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "", "summaryDescription" : "Senior Technical Implementation Manager", "postedDate" : "2026-06-09T18:25:43.757", "createdAt" : "2026-06-09T18:25:43.757", "lastUpdated" : "2026-06-15T00:48:34.810", "ingestTimestamp" : "2026-06-12T07:45:30.063", "mongoId" : "6a2a733474d8ee00a064ec8c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 145000, "salaryAnnualMax" : 210000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "other", "dataQualityScore" : 0.6666667, "daysOld" : 5, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2c93b174d8ee00a0988c28", "title" : "Member of Technical Staff — Model Optimization and Inference (New Grad)", "company" : "Nuance Labs", "industry" : "Technology", "salary" : { "min" : 200000.0, "max" : 300000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle", "locations" : [ "Seattle" ], "timestamp" : "2026-06-15T21:28:57.333", "fingerprint" : "b3def937b295487a715d3e375c4737a63235b84620a7657547ffb5ba82322a7f", "source" : "greenhouse", "language" : "en", 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"hardSkillsList" : [ "Model optimization", "Inference optimization", "Model compression", "Quantization", "Pruning", "Knowledge distillation" ], "hardSkills" : [ { "name" : "Model optimization", "level" : "intermediate" }, { "name" : "Inference optimization", "level" : "intermediate" }, { "name" : "Model compression", "level" : "intermediate" }, { "name" : "Quantization", "level" : "intermediate" }, { "name" : "Pruning", "level" : "intermediate" }, { "name" : "Knowledge distillation", "level" : "intermediate" } ], "majorSkills" : "Model Optimization, Inference Optimization, Machine Learning, Deep Learning", "majorSkillsList" : [ "Model Optimization", "Inference Optimization", "Machine Learning", "Deep Learning" ], "coreResponsibilities" : "Optimize machine learning models, Optimize deep learning models, Optimize natural language processing models, Optimize computer vision models, Optimize large language models, Optimize model inference, Develop novel optimization techniques, Implement model compression techniques, Implement quantization techniques, Implement pruning techniques, Implement knowledge distillation techniques, Collaborate with research scientists, Collaborate with engineering teams, Deploy optimized models, Evaluate model performance, Benchmark model performance, Document optimization processes, Stay current with research", "teamCollaboration" : "Research scientists; Engineering teams", "domainKnowledge" : "Machine learning; Deep learning; Natural language processing; Computer vision; Large language models; Model optimization; Inference optimization; Model compression; Quantization; Pruning; Knowledge distillation; High-performance computing; GPU programming", "domainList" : [ "machine-learning", "deep-learning", "natural-language-processing", "computer-vision", "large-language-models", "model-optimization", "inference-optimization", "model-compression", "quantization", "pruning", "knowledge-distillation", "high-performance-computing", "gpu-programming" ], "domainSpecificKnowledge" : [ "Machine learning", "Deep learning", "Natural language processing", "Computer vision", "Large language models", "Model optimization", "Inference optimization", "Model compression", "Quantization", "Pruning", "Knowledge distillation", "High-performance computing", "GPU programming" ], "toolProficiency" : [ "PyTorch", "TensorFlow", "ONNX", "TensorRT" ], "communicationSkills" : "Technical documentation", "documentationSkills" : "Technical documentation", "continuousLearning" : "Stay current with research", "innovationCreativity" : "Develop novel optimization techniques", "problemSolvingSkills" : "Model optimization; Inference optimization; Model debugging", "outcomesObjectives" : "Improve model performance; Reduce inference latency; Reduce model size; Deploy optimized models", "qualificationsBasic" : "Bachelor's degree in Computer Science, Master's degree in Computer Science, PhD in Computer Science, Experience with machine learning, Experience with deep learning, Experience with natural language processing, Experience with computer vision, Experience with large language models, Experience with model optimization, Experience with inference optimization, Experience with Python, Experience with C++, Experience with PyTorch, Experience with TensorFlow, Experience with ONNX, Experience with TensorRT, Experience with model compression, Experience with quantization, Experience with pruning, Experience with knowledge distillation", "qualificationsPreferred" : "Experience with distributed training, Experience with high-performance computing, Experience with GPU programming, Experience with CUDA, Experience with cloud platforms, Experience with ML frameworks, Experience with model deployment, Experience with production environments", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Nuance Labs Nuance Labs is building photorealistic, real-time AI avatars with emotional intelligence: a full-duplex audiovisual system that can listen, speak, react, interrupt, and respond like a real person. We're a Series A company ($60M raised) backed by Lightspeed, Accel, South Park Commons, NVentures, and Define Ventures, with PhDs from MIT, UW, Oxford, CMU, and Johns Hopkins, and industry experience from Apple, Meta, Amazon AGI, and Discord. The team is small, the work is real, and the problems are unsolved. How Nuance Differentiates Most conversational AI avatars today are hacks — a face slapped on a speech-to-speech pipeline, stuck in the uncanny valley: emotionless, mechanical, one-turn-at-a-time. Current systems take 2–5 seconds to respond; natural conversation requires sub-500ms. That's a 10x improvement, and it demands rethinking the entire stack. That rethinking starts with full-duplex: an AI that listens and speaks simultaneously, perceives emotion in real time, and responds with a face that actually reflects it. It's an extremely hard problem, and we're developing foundation models designed for it from the ground up. About the Role We can train a great model. The next problem is making it fast enough to actually use in a real-time conversation — and that gap is enormous. A model that responds in 3 seconds is a demo. A model that responds in under 500ms is a product. We’re looking for someone who’s excited about taking trained models and squeezing every last millisecond out of them. You understand — or want to deeply understand — the full stack from model weights to serving infrastructure: quantization, KV cache optimization, kernel-level acceleration, batching strategies. You’ve worked with vLLM, SGLang, or similar frameworks (through coursework, research, internships, or open-source) and have opinions about where they fall short. This posting is aimed at early-career engineers finishing or recently finished with a BS, MS, or PhD. We don’t require a PhD — we care about systems intuition, engineering chops, and the appetite to go deep. Our stack is more complex than a standard LLM deployment: we’re serving a full-duplex multimodal system that must satisfy strict real-time latency constraints. There’s a lot of unsolved optimization work here, and we want someone who finds that genuinely exciting and is ready to grow fast alongside people who’ve built these systems before. What You’ll Do Contribute to end-to-end inference optimization across our model stack — LLMs, audio models, and diffusion-based components Implement and tune KV cache strategies for long-context conversations, including eviction policies, compression, and memory-efficient attention Work with inference serving frameworks (vLLM, SGLang, TensorRT-LLM, etc.) and extend them for our specific workloads Profile and benchmark end-to-end latency and throughput; identify and systematically eliminate bottlenecks Build internal tooling that makes optimization work faster and more rigorous — profiling viewers, end-to-end inference test harnesses, and other infrastructure that helps the team move quickly Accelerate diffusion model inference — consistency models, step distillation, caching strategies, and custom kernel optimizations Apply quantization techniques (INT8, INT4, GPTQ, AWQ, and beyond) to reduce memory footprint and increase throughput without meaningfully degrading quality Work closely with research and infrastructure to ensure new models ship with optimized serving from day one What We’re Looking For BS, MS, or PhD in CS, ML, or a related field — completed or in the final stretch Strong fundamentals in LLM inference or ML systems — KV caching, memory layout, attention kernels, batching, or serving — picked up through coursework, research, internships, or open-source. You don’t need to have shipped at production scale yet; you do need to learn fast and go deep. Exposure to inference serving frameworks (vLLM, SGLang, TensorRT-LLM, or similar) — even at a research or hobby level Strong Python and PyTorch skills; familiarity with CUDA or Triton is a significant plus A systematic approach to profiling and optimization — you measure first, then optimize Curiosity about diffusion inference, speculative decoding, quantization, or other inference-time acceleration techniques Bonus Points Internship or research experience with LLM inference, ML systems, or model serving Contributions to open-source inference frameworks (vLLM, SGLang, TensorRT-LLM, etc.) CUDA / Triton kernel work, even at a research or hobby scale Publications or research projects in MLSys, model compression, or inference optimization Familiarity with multimodal or streaming inference architectures Experience with hard latency SLAs in any real-time system Compensation $200,000 – $300,000 base salary, plus meaningful equity. We think long-term ownership matters and structure equity accordingly. Logistics Location: In-person in Seattle, five days a week — we believe in the compounding value of working shoulder-to-shoulder. Visa sponsorship: We sponsor visas (O-1, H-1B, green card) from day one. AI-native tooling: Do your best work with the best tools, including unlimited tokens. Benefits Health: HSA plan with ~$2,000 in annual company contributions — roughly 2x what most big tech companies put in. Time off: 15 days of PTO plus public holidays, and we close the office for a full week at year-end. Food: Lunch, drinks, and snacks on us every workday — the small thing that quietly makes the day better. Commuter benefits: We help cover the cost of getting to the office. 401(k): In the works. Nuance Labs is an equal opportunity employer. We believe diverse teams build better AI.", "summaryDescription" : "Member of Technical Staff — Model Optimization and Inference (New Grad) at Nuance Labs. Skills: Model Optimization, Inference Optimization, Machine Learning, Deep Learning. Optimize machine learning models. Optimize deep learning models", "postedDate" : "2026-06-14T19:04:54.447", "createdAt" : "2026-06-14T19:04:54.447", "lastUpdated" : "2026-06-15T21:28:57.333", "ingestTimestamp" : "2026-06-14T19:04:54.447", "mongoId" : "6a2c93b174d8ee00a0988c28", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 200000, "salaryAnnualMax" : 300000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Model optimization", "Inference optimization", "Model compression", "Quantization", "Pruning", "Knowledge distillation", "Model Optimization", "Inference Optimization", "Machine Learning", "Deep Learning", "System design", "Algorithm design", "Machine learning", "Deep learning", "Natural language processing", "Computer vision", "Large language models", "High-performance computing", "GPU programming", "PyTorch", "TensorFlow", "ONNX", "TensorRT" ], "skillCount" : 23, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c9c9e74d8ee00a099ac6b", "title" : "Implementation Consultant", "company" : "NECSWS", "industry" : "Information Technology And Services", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Implementation Consultant in the UK Technology industry, adjusted for remote work." }, "location" : "Remote, United Kingdom, United Kingdom", "locations" : [ "Remote, United Kingdom", "United Kingdom" ], "timestamp" : "2026-06-15T06:53:10.401", "fingerprint" : "e54ef510be6bd0c2983a3d8d157069980d674dac4470fa32f9b5233f78b90a15", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NECSWS/744000131905559-implementation-consultant-housing", "externalId" : "744000131905559", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Housing Management Software", "professionalSkills" : [ "System configuration", "System build", "Consultancy services", "Training delivery" ], "hardSkillsList" : [ "Configuration", "Build" ], "hardSkills" : [ { "name" : "Configuration", "level" : "intermediate" }, { "name" : "Build", "level" : "intermediate" } ], "majorSkills" : "Allocations Module, Housing Advice, Homelessness", "majorSkillsList" : [ "Allocations Module", "Housing Advice", "Homelessness" ], "coreResponsibilities" : "Offer expert guidance in implementing NEC Housing system, Deliver engaging and effective training sessions, Provide excellent advice and best practice, Ensure consultancy and training activities achieve positive customer, Create and maintain training courses, Create user guides, Create solution design manuals, Collaborate with customers via Teams, Adapt delivery styles to suit different audiences, Stay up-to-date with latest developments in Social Housing, Incorporate developments into training and consultancy", "teamCollaboration" : "Internal teams; Customers", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Social Housing Management; Housing Advice; Homelessness", "domainList" : [ "social-housing-management", "housing-advice", "homelessness" ], "domainSpecificKnowledge" : [ "Social Housing Management", "Housing Advice", "Homelessness" ], "toolProficiency" : [ "NEC Housing system" ], "communicationSkills" : "Presentation skills; Simplify complex concepts", "documentationSkills" : "Training materials; User guides; Solution design manuals", "continuousLearning" : "LinkedIn Learning", "specialRequirements" : "UK travel, Right to work UK, DBS check", "outcomesObjectives" : "Achieve positive customer feedback", "qualificationsBasic" : "In-depth expertise in Allocations and Homelessness processes using Housing Management Software, Experience implementing Housing Management Systems or modules, Proven ability to deliver high-quality training and consultancy, Proficiency in creating and maintaining training materials, Ability to manage multiple projects", "qualificationsPreferred" : "Experience creating, configuring, and implementing wider NEC Housing system modules, Familiarity with adult learning principles, Familiarity with training delivery best practices", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Come join us and make a difference in the world! Discover more at[ www.necsws.com ](https://www.necsws.com/) NO AGENCIES PLEASE Please note - this role can be remote or hybrid, subject to location It’s a really exciting growth time in our Housing Team. We have numerous contracts with fantastic customers who are upgrading, migrating, or implementing our NEC Housing Management System! To support this growth, we are looking for Implementation & Training Consultants, specialising in our Allocations Module, to ensure our customers receive the best experience possible. This is a home-based role, reporting to one of our Lead Implementation Consultants. When you join NECSWS Housing Team, you will be given the support and time to grow and develop your skillset and knowledge of our system. You will work directly with one of our highly skilled consultants to shadow and complete personal aspects of the work until you are ready to work independently with customers on full end-to-end projects. Main Responsibilities * Offer expert guidance in implementing NEC Housing system modules – particularly Allocations and Housing Advice/Homelessness, with a focus on system configuration and build. * Deliver engaging and effective training sessions (remote and occasionally on-site) to customers and internal teams, ensuring users feel confident and competent in using the system. * Provide excellent advice and best practice to current customers using NEC Housing. * Ensure that consultancy and training activities consistently achieve positive customer feedback. * Create and maintain training courses, user guides, and solution design manuals for customers and internal teams. * Collaborate with customers via Teams (including recorded sessions for training purposes) and adapt delivery styles to suit different audiences. * Stay up-to-date with the latest developments in Social Housing Management and incorporate these into training and consultancy. * Be flexible and available for occasional UK travel to customer or company sites when required. ## Qualifications Essential: * In-depth expertise in Allocations and Homelessness processes using Housing Management Software. * Demonstrated experience in implementing Housing Management Systems or modules, with strong skills in configuration and build. * Proven ability to deliver high-quality training and consultancy services, achieving positive feedback from diverse audiences. * Strong communication and presentation skills, with the ability to simplify complex concepts for end users. * Proficiency in creating and maintaining training materials, including courses and solution design manuals. * Ability to manage multiple projects once proficient with our system. Desirable: * Experience in creating, configuring, and implementing wider NEC Housing system modules. * Familiarity with adult learning principles and training delivery best practices. ## Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: * Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) * 25 days paid holiday with the option to buy/sell (FTE) * 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) * A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% * A selection of flexible benefits to suit your individual needs * All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION * Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. * All offers are subject to satisfactory vetting, references and occupational health checks. * Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.", "summaryDescription" : "Implementation Consultant at NECSWS. Skills: Allocations Module, Housing Advice, Homelessness. Offer expert guidance in implementing NEC Housing system. Deliver engaging and effective training sessions", "postedDate" : "2026-06-12T13:32:22.000", "createdAt" : "2026-06-13T22:55:24.858", "lastUpdated" : "2026-06-15T06:53:10.401", "ingestTimestamp" : "2026-06-13T22:55:24.858", "mongoId" : "6a2c9c9e74d8ee00a099ac6b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Configuration", "Build", "Allocations Module", "Housing Advice", "Homelessness", "System configuration", "System build", "Consultancy services", "Training delivery", "Project management", "Social Housing Management", "NEC Housing system" ], "skillCount" : 12, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c620174d8ee00a08f5d83", "title" : "Implementation Consultant", "company" : "NECSWS", "industry" : "Information Technology And Services", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Implementation Consultant in the UK Technology industry, adjusted for remote work." }, "location" : "Remote, United Kingdom, United Kingdom", "locations" : [ "Remote, United Kingdom", "United Kingdom" ], "timestamp" : "2026-06-15T03:25:23.613", "fingerprint" : "296c4a565f88380448141a10ed616446193b9591089e7a8a8ac3e981ab110add", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NECSWS/744000131905559-implementation-consultant-housing", "externalId" : "744000131905559", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "NEC Housing System", "professionalSkills" : [ "System configuration", "System build", "Consultancy services", "Training delivery" ], "hardSkillsList" : [ "Allocations processes", "Homelessness processes", "Training material creation" ], "softSkillsList" : [ "Presentation skills" ], "hardSkills" : [ { "name" : "Allocations processes", "level" : "intermediate" }, { "name" : "Homelessness processes", "level" : "intermediate" }, { "name" : "Training material creation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Presentation skills" } ], "majorSkills" : "Allocations Module, Housing Management Software, Training delivery", "majorSkillsList" : [ "Allocations Module", "Housing Management Software", "Training delivery" ], "coreResponsibilities" : "Offer expert guidance, Implement NEC Housing modules, Deliver engaging training sessions, Provide excellent advice, Provide best practice, Achieve positive customer feedback, Create training courses, Maintain training courses, Create user guides, Maintain user guides, Create solution design manuals, Maintain solution design manuals, Collaborate with customers, Adapt delivery styles, Stay up-to-date, Incorporate developments", "teamCollaboration" : "Internal teams; Customers", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Social Housing Management", "domainList" : [ "social-housing-management" ], "domainSpecificKnowledge" : [ "Social Housing Management" ], "toolProficiency" : [ "Microsoft Teams" ], "communicationSkills" : "Presentation skills", "documentationSkills" : "Training materials; User guides; Solution design manuals", "continuousLearning" : "LinkedIn Learning", "specialRequirements" : "UK travel, Vetting, References, Occupational health checks, DBS check", "outcomesObjectives" : "Achieve positive customer feedback", "qualificationsBasic" : "In-depth expertise in Allocations, Expertise in Homelessness processes, Housing Management Software experience, Implementing Housing Management Systems, Configuration and build skills, Deliver high-quality training, Deliver high-quality consultancy, Positive feedback from diverse audiences, Proficiency in creating training materials, Proficiency in solution design manuals, Manage multiple projects", "qualificationsPreferred" : "Experience implementing wider NEC Housing modules, Familiarity with adult learning principles, Familiarity with training delivery best practices", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Come join us and make a difference in the world! Discover more at[ www.necsws.com ](https://www.necsws.com/) NO AGENCIES PLEASE Please note - this role can be remote or hybrid, subject to location It’s a really exciting growth time in our Housing Team. We have numerous contracts with fantastic customers who are upgrading, migrating, or implementing our NEC Housing Management System! To support this growth, we are looking for Implementation & Training Consultants, specialising in our Allocations Module, to ensure our customers receive the best experience possible. This is a home-based role, reporting to one of our Lead Implementation Consultants. When you join NECSWS Housing Team, you will be given the support and time to grow and develop your skillset and knowledge of our system. You will work directly with one of our highly skilled consultants to shadow and complete personal aspects of the work until you are ready to work independently with customers on full end-to-end projects. Main Responsibilities * Offer expert guidance in implementing NEC Housing system modules – particularly Allocations and Housing Advice/Homelessness, with a focus on system configuration and build. * Deliver engaging and effective training sessions (remote and occasionally on-site) to customers and internal teams, ensuring users feel confident and competent in using the system. * Provide excellent advice and best practice to current customers using NEC Housing. * Ensure that consultancy and training activities consistently achieve positive customer feedback. * Create and maintain training courses, user guides, and solution design manuals for customers and internal teams. * Collaborate with customers via Teams (including recorded sessions for training purposes) and adapt delivery styles to suit different audiences. * Stay up-to-date with the latest developments in Social Housing Management and incorporate these into training and consultancy. * Be flexible and available for occasional UK travel to customer or company sites when required. ## Qualifications Essential: * In-depth expertise in Allocations and Homelessness processes using Housing Management Software. * Demonstrated experience in implementing Housing Management Systems or modules, with strong skills in configuration and build. * Proven ability to deliver high-quality training and consultancy services, achieving positive feedback from diverse audiences. * Strong communication and presentation skills, with the ability to simplify complex concepts for end users. * Proficiency in creating and maintaining training materials, including courses and solution design manuals. * Ability to manage multiple projects once proficient with our system. Desirable: * Experience in creating, configuring, and implementing wider NEC Housing system modules. * Familiarity with adult learning principles and training delivery best practices. ## Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: * Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) * 25 days paid holiday with the option to buy/sell (FTE) * 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) * A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% * A selection of flexible benefits to suit your individual needs * All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION * Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. * All offers are subject to satisfactory vetting, references and occupational health checks. * Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.", "summaryDescription" : "Implementation Consultant at NECSWS. Skills: Allocations Module, Housing Management Software, Training delivery. Offer expert guidance. Implement NEC Housing modules", "postedDate" : "2026-06-12T13:32:22.000", "createdAt" : "2026-06-13T19:40:29.764", "lastUpdated" : "2026-06-15T03:25:23.613", "ingestTimestamp" : "2026-06-13T19:40:29.764", "mongoId" : "6a2c620174d8ee00a08f5d83", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Allocations processes", "Homelessness processes", "Training material creation", "Presentation skills", "Allocations Module", "Housing Management Software", "Training delivery", "System configuration", "System build", "Consultancy services", "Project management", "Social Housing Management", "Microsoft Teams" ], "skillCount" : 13, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cd5f074d8ee00a0a3c861", "title" : "Member of Technical Staff - Infrastructure", "company" : "Steel", "industry" : "Engineering", "salary" : { "min" : 125000.0, "max" : 175000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the 2024-2025 market data for a Senior Member of Technical Staff - Infrastructure in Toronto, Canada, within the Technology industry, adjusted for mid-level experience and company size." }, "location" : "Toronto", "locations" : [ "Toronto" ], "timestamp" : "2026-06-15T05:23:05.908", "fingerprint" : "23c39417807313071f0447cebcc8e07b0b35cea8b8878bba8d26d526488c32a3", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/steel/612cf7fc-d001-47ac-ad15-90bf8f6dc70e/application", "externalId" : "612cf7fc-d001-47ac-ad15-90bf8f6dc70e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "AWS, GCP, Linux kernel, File systems, Containers", "professionalSkills" : [ "Performance optimization", "System design" ], "hardSkillsList" : [ "Performance engineering" ], "hardSkills" : [ { "name" : "Performance engineering", "level" : "intermediate" } ], "majorSkills" : "Distributed systems, Cloud infrastructure", "majorSkillsList" : [ "Distributed systems", "Cloud infrastructure" ], "coreResponsibilities" : "Design high-performance systems, Build high-performance systems, Maintain high-performance systems, Build VM snapshotting, Restore full browser state, Performance engineer Sessions API, Orchestrate browser sessions, Work with VMs, Work with proxies, Work with caches, Work with task queues, Work with orchestration systems, Ship observability stack, Ship CI/CD stack", "domainKnowledge" : "Browser infrastructure; AI agents; AI apps; Sessions API; VM snapshotting; Kernel traces; Cold starts", "domainList" : [ "browser-infrastructure", "ai-agents", "ai-apps", "sessions-api", "vm-snapshotting", "kernel-traces", "cold-starts" ], "domainSpecificKnowledge" : [ "Browser infrastructure", "AI agents", "AI apps", "Sessions API", "VM snapshotting", "Kernel traces", "Cold starts" ], "problemSolvingSkills" : "Performance optimization", "specialRequirements" : "Work in-person", "qualificationsBasic" : "4+ years writing code, Experience building distributed systems, Experience operating distributed systems, Cloud infrastructure skills, Knowledge of OS foundations, Linux kernel knowledge, File systems knowledge, Containers knowledge", "qualificationsPreferred" : "Rust experience is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT STEEL Steel is building open-source browser infrastructure for AI agents and apps. We make it easy for developers to ship AI products that interact with the web using our Sessions API https://docs.steel.dev/overview/sessions-api/overview. With over 7,000 GitHub stars, dozens of paying customers, and millions of sessions served monthly, we grew our platform 50x in 2025 purely through word-of-mouth and our open-source community. Backed by world-class investors, we're building a small, highly motivated, and talent-dense team that's shaping the future of how humans interact with the internet. More on the problems we're solving: https://docs.steel.dev/overview/intro-to-steel Public referral bonus: Introduce us to a candidate who joins Steel, and we'll send you $10,000 THE ROLE We are looking for strong engineers with experience and interest in designing, building, and maintaining the high-performance systems that make up our platform. SAMPLE PROJECTS INCLUDE... - Building VM snapshotting that restores full browser state in under a second - Staring at kernel traces to performance engineer our Sessions API - Orchestrating millions of browser sessions across regions with sub-second cold starts - Working with VMs, proxies, caches, task queues, and orchestration systems - Shipping the observability and CI/CD stack from scratch REQUIREMENTS: - 4+ years writing high-quality, production code - Experience building and operating high-performance, large-scale distributed systems (battle scars welcome) - Strong cloud infrastructure skills (AWS, GCP) - Strong knowledge of OS foundations - Linux kernel, file systems, containers, etc - Track record in performance optimization (we love a good \"shaved 5ms\" story) - Able to work in-person from our Toronto office - Rust experience is a plus, not a requirement APPLYING If there appears to be a fit, we'll reach to schedule 2-3 short technicals. After, we'll schedule an onsite in our office, where you'll work on a small project, discuss ideas, and meet the team.", "summaryDescription" : "Member of Technical Staff - Infrastructure at Steel. Skills: Distributed systems, Cloud infrastructure. Design high-performance systems. Build high-performance systems", "createdAt" : "2026-06-14T04:48:03.873", "lastUpdated" : "2026-06-15T05:23:05.908", "ingestTimestamp" : "2026-06-14T04:48:03.873", "mongoId" : "6a2cd5f074d8ee00a0a3c861", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Performance engineering", "Distributed systems", "Cloud infrastructure", "Performance optimization", "System design", "Browser infrastructure", "AI agents", "AI apps", "Sessions API", "VM snapshotting", "Kernel traces", "Cold starts" ], "skillCount" : 12, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2ca0ef74d8ee00a09a3ce1", "title" : "Member of Technical Staff: Backend", "company" : "Monk", "industry" : "Engineering", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Member of Technical Staff: Backend in New York, FinTech industry, adjusted for company size and full-time employment." }, "location" : "New York City", "locations" : [ "New York City" ], "timestamp" : "2026-06-15T08:18:02.984", "fingerprint" : "fb0205369f7a4759cbb303af916089ee09e8c61ca60525c56d0500f0e416ff84", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/monk/bddeca0b-8868-4878-827e-6354139938a5/application", "externalId" : "bddeca0b-8868-4878-827e-6354139938a5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Typescript, Node, Postgres, AWS, Vercel, Data pipelines", "professionalSkills" : [ "System reliability", "Security infrastructure", "Compliance infrastructure", "Technical tradeoffs" ], "hardSkillsList" : [ "Data processing", "Observability" ], "hardSkills" : [ { "name" : "Data processing", "level" : "intermediate" }, { "name" : "Observability", "level" : "intermediate" } ], "majorSkills" : "Backend platform, Integration layer, Data pipelines, System reliability", "majorSkillsList" : [ "Backend platform", "Integration layer", "Data pipelines", "System reliability" ], "coreResponsibilities" : "Advance backend platform, Operate integration layer, Architect data pipelines, Reconcile financial data, Own system reliability, Drive security infrastructure, Drive compliance infrastructure, Build systems easy to debug, Set technical bar", "domainKnowledge" : "AI execution environment; Financial data; B2B companies; Accounts receivable", "domainList" : [ "ai-execution-environment", "financial-data", "b2b-companies", "accounts-receivable" ], "domainSpecificKnowledge" : [ "AI execution environment", "Financial data", "B2B companies", "Accounts receivable" ], "toolProficiency" : [ "Postgres", "AWS", "Vercel" ], "problemSolvingSkills" : "Troubleshooting", "qualificationsBasic" : "4+ years backend systems, Typescript/Node experience", "qualificationsPreferred" : "Fintech/payments systems experience, Data processing services experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "MEMBER OF TECHNICAL STAFF: BACKEND Monk is an AI-native accounts receivable platform for B2B companies. We automate billing, collections, and payments so finance teams can turn outstanding invoices into cash, faster. We believe the AR stack is broken and the finance function deserves much better. We are bringing AI, speed, and real craftsmanship to a space that has been ignored for too long. We are looking for a backend engineer to join us in NYC in person. You will own the foundational systems that everything else runs on: the data layer, the integrations, the AI execution environment, and the infrastructure that has to work every time money moves. We do not care about your education, age, or past titles. All that matters is whether you can build systems that scale, stay up, and get faster as we grow. WHAT YOU WILL DO - Own and advance the backend platform that powers Monk's platform - Design and operate the integration layer across ERPs, payment processors, banks, and accounting systems. - Architect data pipelines that ingest, normalize, and reconcile financial data across dozens of customer environments with different schemas, edge cases, and failure modes - Own system reliability. Monitoring, alerting, incident response, and the kind of operational rigor that means customers never notice when something goes wrong - Drive our security and compliance infrastructure: SOC 2, encryption, access controls, audit logging. Build it into the system, not bolted on after the fact - Make the systems easy to debug. - Set the technical bar. WHO YOU ARE - 4+ years building and operating production backend systems. You have built, broke, and scaled them yourself. - A T-Shaped engineer. Deep in at least one thing, broad enough to advance the rest, and able to do this in Typescript/Node. - Expert in Postgres, AWS, Vercel, data processing pipelines, observability. - Understand technical tradeoffs that you are making and when you must improve.. - AI-native, not AI-dependent. You move fast with it, and know exactly when to not do it. - Owner. You do not file tickets about infrastructure problems. You fix them, then make sure they cannot happen again - AI-native. You use AI to move faster and you are excited to build the infrastructure that makes AI agents production-grade - Excited to build in person in Flatiron, NYC - Bonus if you have: (1) built or operated fintech/payments systems, (2) built data processing or streaming services at scale. WHY JOIN - Competitive salary, meaningful equity, full health/dental - Freedom and trust. There are no spec handoffs. - We are all in. Expect motivated teammates who ship fast and hold a high bar - Experienced founders with real traction and happy customers We hire for intensity, craft, and attitude. Everything else can be learned. ", "summaryDescription" : "Member of Technical Staff: Backend at Monk. Skills: Backend platform, Integration layer, Data pipelines, System reliability. Advance backend platform. Operate integration layer", "createdAt" : "2026-06-13T22:20:20.136", "lastUpdated" : "2026-06-15T08:18:02.984", "ingestTimestamp" : "2026-06-13T22:20:20.136", "mongoId" : "6a2ca0ef74d8ee00a09a3ce1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Data processing", "Observability", "Backend platform", "Integration layer", "Data pipelines", "System reliability", "Security infrastructure", "Compliance infrastructure", "Technical tradeoffs", "AI execution environment", "Financial data", "B2B companies", "Accounts receivable", "Postgres", "AWS", "Vercel" ], "skillCount" : 16, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c9fa774d8ee00a09a039f", "title" : "Head of Technical Deployments | Americas", "industry" : "Deployment and Growth", "salary" : { "min" : 150000.0, "max" : 200000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Los Angeles", "locations" : [ "Los Angeles", "New York" ], "timestamp" : "2026-06-15T12:10:14.626", "fingerprint" : "ab1ffcf002d41cb0d0d6fd6b4bb3c658f2f39dab62318d39809c1f7c60dd4eda", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/planhat/d80fc30a-7240-4b63-9f1d-1a3062089c20/application", "externalId" : "d80fc30a-7240-4b63-9f1d-1a3062089c20", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Los Angeles", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0536909,-118.2427660" } ], "locationText" : "Los Angeles, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "APIs, Data architecture, Integrations, Automation", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Technical deployments", "Deployment lifecycle management", "Process improvement", "Data flows" ], "softSkillsList" : [ "Leadership", "Strategic thinking" ], "hardSkills" : [ { "name" : "Technical deployments", "level" : "intermediate" }, { "name" : "Deployment lifecycle management", "level" : "intermediate" }, { "name" : "Process improvement", "level" : "intermediate" }, { "name" : "Data flows", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Strategic thinking" } ], "majorSkills" : "Technical deployments, Process management, Team leadership", "majorSkillsList" : [ "Technical deployments", "Process management", "Team leadership" ], "coreResponsibilities" : "Manage team, Grow team, Coach team, Design deployment lifecycle, Evolve deployment lifecycle, Build repeatable frameworks, Partner cross-functionally, Align customer strategy, Act as technical architect, Integrate with customer systems, Build automations, Ensure data flows, Lead process improvements, Reduce deployment time, Optimize resource utilization, Boost customer satisfaction, Track deployment metrics, Report deployment metrics", "teamCollaboration" : "Cross-functional; CS, Sales, Product; Internal teams", "projectManagementSkills" : [ "Project management", "Large-scale engagements" ], "domainKnowledge" : "Technical deployments; Customer data systems", "domainList" : [ "technical-deployments", "customer-data-systems" ], "domainSpecificKnowledge" : [ "Technical deployments", "Customer data systems" ], "communicationSkills" : "Translate between audiences; Commercial communication; Technical communication", "problemSolvingSkills" : "Resolve escalations; Resolve problems", "outcomesObjectives" : "Build high-performing team; Deliver sophisticated solutions; Define deployment methodology; Implement scalable methodology; Raise standard across engagements; Reduce deployment time; Improve customer satisfaction; Resolve hardest problems; Grow technical leaders; Create career paths; Create development opportunities; Retain top talent", "qualificationsBasic" : "8+ years leading teams, Deep technical expertise, Project management skills, Excellent communicator, Hands-on leader", "qualificationsPreferred" : "Technical expertise across APIs, Technical expertise across data architecture, Technical expertise across integrations, Technical expertise across automation", "rawDescription" : "COMPETENCIES You are a strategic thinker who is equally comfortable rolling up your sleeves and getting into operational details. You bridge the gap between business and technical stakeholders with confidence and clarity, and you have the leadership track record to back it up. That track record looks like: - 8+ years leading and managing teams of at least 5-10 people in a high-growth, cross-functional startup or scale-up environment - Deep technical expertise across APIs, data architecture, integrations, and automation - Strong project management skills, able to run multiple large-scale engagements in parallel without losing detail or momentum - An excellent communicator who translates fluently between commercial and technical audiences at every level - A hands-on leader who resolves escalations, trains the team, and joins high-risk go-lives rather than managing from a distance TRAJECTORY As Head of Technical Deployment EMEA, you will own the full lifecycle of how Planhat deploys for its most complex customers: - Manage, grow, and coach your team of Technical Deployment Specialists - Design and evolve the end-to-end deployment lifecycle, from discovery and scoping to integration, configuration, and go-live - Build repeatable frameworks: playbooks, templates, and scalable processes to drive quality and speed - Partner cross-functionally with CS, Sales, and Product to align customer deployment strategy with business goals - Act as a technical architect in complex deployments, integrating with customer data systems, building automations, and ensuring robust data flows - Lead process improvements to reduce deployment time, optimize resource utilization, and boost customer satisfaction - Track and report on deployment metrics: team capacity, utilization, customer outcomes, and deployment velocity DEFINITION OF SUCCESS You are measured by the quality of the team you build, the processes you put in place, and the outcomes you create for customers at scale. - You have built a high-performing team of Technical Deployment Specialists that consistently delivers technically sophisticated, high-impact solutions - You have defined and implemented a deployment methodology that is repeatable, scalable, and raises the standard across every customer engagement - You are consistently reducing deployment time and improving customer satisfaction through process improvements and hands-on leadership - You are seen as the technical authority on complex deployments, trusted by both customers and internal teams to resolve the hardest problems - You are growing the next generation of technical leaders within your team, creating career paths and development opportunities that retain top talent COMPENSATION The OTE (base + variable) salary range for this position is $150,000 - $200,000 per year. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a generous PTO policy, and other benefits.", "summaryDescription" : "Head of Technical Deployments | Americas. Skills: Technical deployments, Process management, Team leadership. Manage team. Grow team", "createdAt" : "2026-06-14T05:40:20.118", "lastUpdated" : "2026-06-15T12:10:14.626", "ingestTimestamp" : "2026-06-14T05:40:20.118", "mongoId" : "6a2c9fa774d8ee00a09a039f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 150000, "salaryAnnualMax" : 200000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Technical deployments", "Deployment lifecycle management", "Process improvement", "Data flows", "Leadership", "Strategic thinking", "Process management", "Team leadership", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Project management", "Large-scale engagements", "Customer data systems" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c758674d8ee00a09373e4", "title" : "Member of Technical Staff, Engineering", "company" : "FirstPrinciples", "industry" : "FirstPrinciples", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Member of Technical Staff in the Technology industry in Canada, adjusted for remote work." }, "location" : "Ontario, Canada - Remote", "locations" : [ "Ontario, Canada - Remote" ], "timestamp" : "2026-06-15T13:47:41.861", "fingerprint" : "918ed8d59da7e24a048951cf4ff907f811a3b01b16526066044804e216de62ef", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/firstprinciples/dc162a58-a6da-492b-9f8e-b5d6e43982bd/application", "externalId" : "dc162a58-a6da-492b-9f8e-b5d6e43982bd", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Ontario", "country" : "Canada", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Ontario, Canada", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "Gen AI, Cloud technologies", "professionalSkills" : [ "Product development" ], "hardSkillsList" : [ "Programming", "Web development", "API integrations" ], "hardSkills" : [ { "name" : "Programming", "level" : "intermediate" }, { "name" : "Web development", "level" : "intermediate" }, { "name" : "API integrations", "level" : "intermediate" } ], "majorSkills" : "AI Physicist, Gen AI tools", "majorSkillsList" : [ "AI Physicist", "Gen AI tools" ], "coreResponsibilities" : "Contribute to design, Contribute to coding, Develop tools for hypotheses generation, Develop tools for peer review, Develop tools for simulations, Develop tools for validation, Develop tools for self-revision, Write safe code, Write testable code, Set up automated unit tests, Explore SOTA tools, Integrate SOTA tools, Add self-improvement features, Track runtime metrics, Suggest optimizations, Develop custom tech solutions, Apply product development principles, Collaborate with stakeholders, Define requirements, Prioritize features, Ensure successful delivery", "teamCollaboration" : "Collaborate with stakeholders", "domainKnowledge" : "Theoretical physics", "domainList" : [ "theoretical-physics" ], "domainSpecificKnowledge" : [ "Theoretical physics" ], "toolProficiency" : [ "ChatGPT", "AlphaCode", "Claude" ], "communicationSkills" : "Articulate technical concepts", "innovationCreativity" : "Prototype development", "qualificationsBasic" : "Bachelor's or Master's degree, Experience with software architecture patterns, Proven web development experience, Proven API integrations experience, Excellent programming skills, Proficiency in gen AI tools, Communication skills for technical concepts", "qualificationsPreferred" : "Knowledge of theoretical physics, Interest in theoretical physics, Familiarity with cloud technologies, Familiarity with cloud infrastructure, Passion for advancing knowledge, Science advocacy passion", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About FirstPrinciples FirstPrinciples is a research organization building AI infrastructure for discovery in fundamental science. Currently, our work focuses on building systems like Theo, the AI Physicist, which is a domain-specialized system for research in fundamental physics. We’re a fast-growing, remote-first team of builders, researchers, engineers, and thinkers working across Canada, the US, the UK, and expanding globally. What brings us together is a shared curiosity about how the universe works, and a belief that we can build systems that help us explore it more effectively. We spend our time working on questions that don’t have clear answers, like how to design AI that can reason through scientific problems, and how the scientific process as a whole might evolve. This is work that sits somewhere between creativity and rigorous thinking, and often requires comfort with ambiguity and iteration. If you’re someone who enjoys tackling big, abstract problems and exploring ideas that don’t yet have a defined path forward, you’ll likely find the work here interesting. Job Description: FirstPrinciples is seeking skilled and motivated developers to join our team. In this role, you will play a crucial role in building technology tools to accelerate research in theoretical physics. You will work on developing our AI Physicist, leveraging gen AI tools like ChatGPT, and exploring and building new technologies to drive breakthroughs in theoretical physics. Key Responsibilities: - Contribute to the design and coding of the AI Physicist, a closed-loop research engine, including the development of tools to support hypotheses generation, peer review, physics based simulations, validation against experimental data and self-revision, among other things. - Write safe, testable code and set up automated unit tests to catch errors and apply lessons from recent research findings. - Explore and integrate SOTA tools into existing platforms to enhance model capabilities. These tools can provide advanced analysis and insights, furthering the understanding of theoretical physics. - Add self-improvement features that pass automated checks before deployment. - Track runtime metrics and suggest optimizations that keep the project efficient and sustainable. - Develop custom tech solutions tailored to the specific needs of researchers. This may include developing algorithms, data analysis tools, or other software to accelerate research in specific areas of theoretical physics. - Apply knowledge of product development principles and practices to ensure that the tools developed are useful and effective for theoretical physicists worldwide. - Collaborate with stakeholders to define requirements, prioritize features, and ensure successful delivery. Qualifications: - Bachelor's or Master's degree in Computer Science, Engineering, or related field. - Experience with common software architecture patterns and best practices. - Proven experience with web development and API integrations is essential. - Excellent programming skills are a must. - Proficiency in gen AI tools and their applications (e.g., ChatGPT, AlphaCode, Claude) is necessary. - Strong communication skills are crucial to articulate technical concepts to non-technical stakeholders. - Ability to work independently and collaboratively in a fast-paced environment. - Knowledge of theoretical physics or a strong interest in the field is a plus. - Familiarity with cloud technologies and infrastructure is a plus. - A passion for advancing knowledge and science advocacy is highly desirable. Application Process: - Interested candidates are invited to submit their resume, a cover letter detailing their qualifications and vision for the role, and references. Please include “Member of Technical Staff, Engineering\" in the cover letter. Join us at FirstPrinciples and be a part of a transformative journey where science drives progress and unlocks the potential of humanity.", "summaryDescription" : "Member of Technical Staff, Engineering at FirstPrinciples. Skills: AI Physicist, Gen AI tools. Contribute to design. 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You bridge the gap between business and technical stakeholders with confidence and clarity, and you have the leadership track record to back it up. 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Reduce time-to-value; Maintain high client satisfaction; Ensure user adoption; Ensure successful handoffs", "qualificationsBasic" : "2+ years experience, SaaS platforms experience, CRM or ERP systems experience, Communication skills, Presentation skills, Client training sessions experience, Highly organized, Attention to detail, Work remotely U.S. hours", "qualificationsPreferred" : "SaaS solutions for SMB clients, SaaS solutions for enterprise clients, Technical knowledge of APIs, Technical knowledge of integrations, Technical knowledge of SQL, Software background, Healthcare background, Finance background, Professional services background, Project management certifications", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "### **Implementation Specialist (SaaS Onboarding, CRM/ERP Systems – Remote, U.S. Hours)** ### **About the Role** We’re hiring an **Implementation Specialist** to lead **client onboarding, system setup, and successful product adoption**. In this role, you’ll guide clients from post-sale to full implementation — configuring systems, delivering training, and ensuring a smooth go-live experience. If you’re strong in **SaaS onboarding, project management, and client communication** , this role gives you ownership of the entire implementation journey. ### **Responsibilities** ### **Client Onboarding & Kickoff** * Lead **client onboarding sessions** , introducing workflows, timelines, and expectations * Gather requirements and confirm implementation scope * Build strong client relationships from day one ### **System Configuration & Setup** * Configure **accounts, permissions, and integrations** (CRM, ERP, SaaS platforms, APIs) * Customize workflows, dashboards, and settings based on client needs * Test systems and troubleshoot issues before go-live ### **Training & Enablement** * Deliver **client training sessions** via Zoom or workshops * Create **user guides, video tutorials, and FAQs** * Ensure clients are confident using the platform ### **Project Management** * Manage implementation projects using **Asana, Trello, Monday.com, or Jira** * Track milestones, dependencies, and deadlines * Provide regular updates to clients and internal teams ### **Cross-Team Collaboration** * Partner with **Sales** for smooth deal handoff * Work with **Customer Success** for post-implementation transition * Collaborate with **Product/Engineering** to resolve issues and share feedback ### **Process Improvement & Optimization** * Document implementation processes and best practices * Track onboarding performance (time-to-value, adoption rates) * Suggest improvements to workflows and playbooks ### **Requirements** * 2+ years of experience in **implementation, onboarding, or technical project management** * Experience working with **SaaS platforms, CRM, or ERP systems** * Strong **communication and presentation skills** * Experience delivering **client training sessions** * Proficiency with project management tools: * Asana * Trello * Monday.com * Jira * Highly organized with strong attention to detail * Comfortable working **remotely during U.S. business hours** ### **Nice to Have** * Experience implementing **SaaS solutions for SMB or enterprise clients** * Technical knowledge of **APIs, integrations, or SQL** * Background in **software, healthcare, finance, or professional services** * Project management certifications (**PMP, CAPM, Agile**) ### **Tools & Tech** * CRM / ERP systems * SaaS platforms * Asana / Trello / Monday.com / Jira * Zoom * API / integration tools (as applicable) ### **Why Join** * Own the **end-to-end client onboarding experience** * Work in a client-facing role with high impact on success and retention * Collaborate across **Sales, Customer Success, and Product teams** * Opportunity to build and improve **implementation processes and systems** * Fully remote role with strong ownership and growth potential ### **What Success Looks Like** **30–60–90 Days** * Deliver onboarding projects smoothly and on schedule * Improve implementation workflows and client experience * Build confidence with clients and internal teams **Ongoing Success** * Reduce **time-to-value** for new clients * Maintain high **client satisfaction (CSAT/NPS)** * Ensure strong **user adoption and successful handoffs to Customer Success** ### **Apply Now** If you’re an **Implementation Specialist who excels in onboarding, system setup, and client success** , we’d love to hear from you. Apply now and help deliver seamless implementations that drive long-term customer success.", "summaryDescription" : "Implementation Specialist at Pavago. Skills: Client onboarding, System setup, Product adoption. Lead client onboarding sessions. 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Partner with site leadership; Work with health system partner; Work alongside partners", "projectManagementSkills" : [ "Implementation", "Stabilization", "Continuous improvement" ], "domainKnowledge" : "Emergency department operations; Patient access operations; Registration workflows; Financial workflows; Regulatory workflows; EMTALA; CMS; HIPAA; Hospital partner standards", "domainList" : [ "emergency-department-operations", "patient-access-operations", "registration-workflows", "financial-workflows", "regulatory-workflows", "emtala", "cms", "hipaa", "hospital-partner-standards" ], "domainSpecificKnowledge" : [ "Emergency department operations", "Patient access operations", "Registration workflows", "Financial workflows", "Regulatory workflows", "EMTALA", "CMS", "HIPAA", "Hospital partner standards" ], "toolProficiency" : [ "Epic" ], "communicationSkills" : "Performance conversations; Implementation updates", "documentationSkills" : "Documentation requirements", "problemSolvingSkills" : "Assess issues quickly; Identify root causes; Determine practical next steps; Recognize trends", "specialRequirements" : "Approximately 30% travel, Multi-state travel required, Extended onsite support, Lifting up to 25 pounds, Intermittent physical activity, Standing, Walking, Bending, Kneeling, Stooping, Crouching", "outcomesObjectives" : "Improve point-of-service collections; Increase registration efficiency; Increase registration accuracy", "qualificationsBasic" : "High School Diploma or GED, Minimum 3 years patient access experience, 3+ years emergency department experience, Experience with registration processes, Experience with front-end workflows, Experience with financial requirements, Experience with regulatory requirements, Experience supporting registration accuracy, Experience supporting eligibility workflows, Experience supporting point-of-service collections, Experience working in EMR environment, Ability to work with frontline staff, Ability to work with leadership, Ability to work in fast-paced clinical environments", "qualificationsPreferred" : "College degree preferred, Satellite or freestanding ER experience a plus, Epic experience preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. Through partnerships with respected, high-performing health systems, Intuitive Health brings its innovative care model to communities known for clinical excellence. Team members are employed by Intuitive Health and work closely alongside our partners to deliver a seamless, patient-centered experience. JOB SUMMARY The Patient Access Implementation and Optimization Specialist serves as an execution-focused leader supporting patient access operations across new and existing Intuitive Health sites. This role leads on-site implementation training and supports new facility openings and transitions. The Patient Access Advocate Implementation and Optimization Specialist also creates and executes process improvement initiatives to improve point-of-service collections and increase the efficiency and accuracy of the registration process. The Specialist partners directly with frontline staff and site leadership to implement standardized registration, financial, and regulatory workflows, monitor early performance indicators, and address operational gaps through structured action plans. This position reports to the Director of Patient Access Optimization and Implementation and plays a key role in execution, stabilization, and continuous improvement initiatives enterprise wide. Location: Remote Travel: Approximately 30% travel. Multi-state travel required. Travel frequency will vary based on implementation schedules, deep dive activity, and operational needs. Extended onsite support may be required during active go-live periods and performance support initiatives. RESPONSIBILITIES * Lead execution of patient access implementation for new-site openings, ensuring completion of defined readiness milestones prior to go-live. * Manage on-site stabilization efforts post go-live, including workflow reinforcement, staff coaching, and active oversight of early operational performance indicators during the first 90 days of operation. * Independently verify the accuracy and completeness of the health system partner’s registration process, including all required documentation from the state, partner, CMS or other entity. * Conduct structured operational reviews (“Deep Dive” projects) to assess workflow execution, operational performance, and compliance adherence. * Using observations from the Deep Dive, develop and implement targeted action plans in partnership with site leadership and track progress through resolution. * Analyze site-level patient access metrics and deliver structured performance summaries to the Director outlining trends, risks, and recommended operational adjustments. * Ensure deployment and sustained execution of standardized patient access workflows, tools, and documentation developed at the enterprise level. * Identify operational risks or system gaps impacting patient access workflows and escalate findings with proposed solutions and follow-up tracking. * Oversee reinforcement of compliance workflows related to EMTALA, CMS, HIPAA, and hospital partner standards, escalating compliance risks when identified. * Maintain an active implementation and performance tracker outlining deliverables, timelines, barriers, and follow-up actions for assigned sites. * Contribute to, or independently develop when assigned, training materials to support new and existing site patient access performance, including place of service collections. * Provide regular implementation and performance updates to the Director summarizing site status, active action plans, milestone progress, and identified operational risks. ## Qualifications SKILLS AND COMPETENCIES * Deep understanding of emergency department patient access operations and the pace, complexity, and expectations of that environment. * Strong awareness of how front-end registration practices influence billing outcomes, denials, and overall operational performance. * Ability to assess issues quickly, identify root causes, and determine practical next steps in fast-moving clinical settings. * Strong presentation and public speaking skills, with the ability to effectively communicate workflow expectations, performance findings, and implementation updates to frontline staff and leadership teams. * Experience working within standardized operational models while adapting to hospital partner workflows and expectations. * Comfort navigating performance conversations with frontline staff and site leadership in a constructive and professional way. * Ability to build trust with teams while still reinforcing expectations and operational standards. * Strong attention to detail related to registration quality, documentation, and compliance requirements. * Experience working within an electronic medical record environment; Epic experience preferred. * Self-directed, organized, and comfortable working independently across multiple sites and priorities. * Ability to recognize trends across sites and elevate recurring workflow or performance concerns appropriately. REQUIRED EDUCATION AND EXPERIENCE * High School Diploma or GED required. * College degree preferred. * Minimum of 3 years of patient access experience in a freestanding or satellite emergency department or traditional emergency department required. * Satellite or freestanding ER experience a plus. * Familiarity with registration processes and front-end workflows within an emergency department environment. * Familiarity with financial and regulatory requirements relevant to patient access operations. * Experience supporting registration accuracy, eligibility workflows, and point-of-service collections. * Experience working within an electronic medical record environment required; Epic experience preferred. * Ability to work effectively with frontline staff and leadership in fast-paced clinical environments. WORK ENVIRONMENT This job operates in a healthcare setting. This role may routinely come in contact with patients who have contagious illnesses or diseases. This position would require moderate noise from phones, computers, printers and medical equipment. The job also requires working near moving mechanical parts and working near toxic or caustic materials. The position requires lifting weights of up to 25 pounds. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching. POSITION TYPE/EXPECTED HOURS OF WORK The Specialist will be expected to spend the time necessary to complete the assignments of the role. Work schedules will vary based on implementation timelines, site support needs, and travel. Onsite observation and support may occur outside of traditional business hours to fully assess patient access operations. When not traveling, the Specialist is expected to manage time effectively to complete assigned responsibilities and ongoing work. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ## Additional Information Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.", "summaryDescription" : "Patient Access Advocate Implementation and Optimization Specialist at Intuitive Health. Skills: Patient access implementation, Process optimization, Operational oversight. Lead patient access implementation for new sites. 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Engineering; Product", "projectManagementSkills" : [ "Project planning", "Critical path management", "Workstream coordination", "Risk logging", "Dependency tracking", "Timeline management" ], "domainKnowledge" : "Financial crime; Anti-fraud; Anti-money laundering; Compliance; Cloud data; Event-driven systems; GDPR; PCI-DSS", "domainList" : [ "financial-crime", "anti-fraud", "anti-money-laundering", "compliance", "cloud-data", "event-driven-systems", "gdpr", "pci-dss" ], "domainSpecificKnowledge" : [ "Financial crime", "Anti-fraud", "Anti-money laundering", "Compliance", "Cloud data", "Event-driven systems", "GDPR", "PCI-DSS" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Documentation; Runbooks", "problemSolvingSkills" : "Risk management; Issue resolution", "specialRequirements" : "Based in London, Authorized to work in UK, Travel flexibility", "outcomesObjectives" : "Live cleanly; On time; No surprises", "qualificationsBasic" : "3-5 years experience in delivery, 3-5 years experience in implementation, 3-5 years experience in technical project management, Track record of owning complex deliveries, Project management skills, Stakeholder management skills, Technical fluency, Excellent written communication skills, Excellent verbal communication skills, Demonstrated ability to work independently, Demonstrated ability to take ownership, Demonstrated ability to meet deadlines", "qualificationsPreferred" : "Understanding of anti-fraud domains, Understanding of anti-money laundering domains, Understanding of compliance domains, Experience implementing software for banks, Experience implementing software for financial institutions, Exposure to cloud data systems, Exposure to event-driven systems, Hands-on comfort with SQL, Hands-on comfort with scripting, Understanding of financial data security regulations, Understanding of financial data privacy regulations", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Flagright: Flagright is an AI operating system for financial crime compliance used globally by Fortune 500 companies, large banks, fintechs, and fast growing startups. Flagright enables real-time risk detection, automated investigations, and intelligent decisioning, helping compliance teams operate at their full potential in the fight against financial crime. We operate as a lean, high-performance team with high individual ownership and direct access to leadership. Role overview: Our Customer Success team owns the success of every Flagright deployment, from first onboarding through long-term growth. As our enterprise customers grow larger and their implementations more complex, we are hiring Implementation Managers to own the execution of our hardest projects and go-lives. You will run complex, enterprise implementations end to end: the project plan, the engineering coordination, the data migration, the cutover, and the post go-live stabilization. You will work alongside our Customer Success Managers, who own the customer relationship; you own the delivery. You take the heaviest, highest-stakes execution and get enterprise customers live cleanly, on time, and with no surprises. This is a high-ownership role in a fast-moving environment. You will be expected to operate independently, manage multiple complex projects at once, and proactively drive outcomes with minimal supervision. People who thrive at Flagright: - Have been knocked down before and gotten back up - Are resourceful, they figure things out with whatever tools are available - Have strong opinions and can defend them - Learn fast because they're hungry - Want to work with no-BS people building something important People who struggle here: - Need extensive hand-holding - View high expectations as “unreasonable” - Actually prioritize work-life balance - Can't handle ambiguity or rejection - Prefer consistent routine over fast-changing priorities Key responsibilities: - Complex Project Delivery: Own the execution of complex, enterprise implementations end to end. Run the project plan, the critical path, the workstream coordination, and the risk log, and make sure nothing falls through the cracks. - Discovery & Solution Design: Work with the customer to understand their environment, use cases, and compliance requirements, and translate them into a clear implementation plan and configuration that meets their needs. - Integration & Onboarding: Guide customers through technical integration with the Flagright platform, including API integration, data migration, backfills, and validation, and ensure their setup is production-ready. - Project Management: Run the project end to end: build and maintain the project plan, own the critical path and timeline, coordinate workstreams across the customer, engineering, and product, track dependencies and risks, and keep the delivery on schedule. - Stakeholder Management: Map and manage the stakeholders on both sides of a delivery, from the customer's project sponsors and technical teams to internal engineering and product. Keep everyone aligned, set clear expectations, and drive decisions across groups with competing priorities. - Go-Live Execution: Plan and run dry runs and cutovers. Take a launch from “the configuration is ready” to “it works in production for this customer.” - Training & Enablement: Train customer teams on the platform and produce the documentation and runbooks that let them operate confidently and independently after launch. - Hypercare & Stabilization: Stay engaged through the post go-live period, resolving issues quickly and ensuring the deployment is stable before transitioning the customer into ongoing operations. - Risk & Issue Management: Identify risks early, manage issues to resolution, and escalate proactively so problems are surfaced and solved before they affect the customer. Who we are looking for: - The candidate must be based in London and authorized to work in the UK without sponsorship. Please note that visa sponsorship is not supported. - This is a hybrid position where you will work remotely on Monday and Friday. - 3-5 years of experience in delivery, implementation, or technical project management, ideally for a B2B software product sold to enterprise customers. - A track record of personally owning complex deliveries from kickoff to a live, stable production state. - Strong project management skills: building and owning a project plan, holding a critical path, sequencing work, tracking risks and dependencies, and driving a multi-stakeholder project to completion without letting things drift. - Strong stakeholder management skills: aligning customer and internal stakeholders with competing priorities, setting and holding expectations, and driving decisions across groups. - Technical fluency. You do not need to write production code, but you are comfortable with APIs, data, and integrations, and can hold a credible technical conversation with both engineers and customers. - Excellent written and verbal communication skills in English are essential for effective customer interactions. - Demonstrated ability to work independently, take ownership of tasks, and meet deadlines consistently. - Travel flexibility for customer meetings or team gatherings, as needed. Preferred Skills - Understanding of anti-fraud, anti-money laundering, or compliance domains. - Previous experience implementing software for banks or large, regulated financial institutions. - Exposure to cloud data and event-driven systems, such as AWS, streaming pipelines, or columnar stores. - Hands-on comfort with SQL or scripting to validate data during a migration or backfill. - Understanding of financial data security and privacy regulations, such as GDPR or PCI-DSS. What we offer: - Product with clear, real-world differentiation - High-bar environment focused on execution, learning, and continuous improvement - Get equity from day 1 at a Y Combinator startup. - Work alongside a highly competent, top-tier team, including professionals from Y Combinator, ex AWS, and Palantir. - Enjoy a low-bureaucracy environment, minimal meetings, and an asynchronous communications culture.", "summaryDescription" : "Implementation Manager at Flagright. Skills: Customer success, Project delivery, Stakeholder management. Own enterprise implementations end to end. 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Cross-functional communication; Cross-functional team", "projectManagementSkills" : [ "Process workflows" ], "domainKnowledge" : "Pharmaceutical drug development; Regulatory dossiers; Global health authorities", "domainList" : [ "pharmaceutical-drug-development", "regulatory-dossiers", "global-health-authorities" ], "domainSpecificKnowledge" : [ "Pharmaceutical drug development", "Regulatory dossiers", "Global health authorities" ], "communicationSkills" : "Cross-functional communication", "documentationSkills" : "Scientific documentation; Regulatory documentation; Clinical documentation; Safety documentation; High-level summary documents", "innovationCreativity" : "Innovation projects; GenAI automation", "outcomesObjectives" : "Support BMS pipeline; Support quality and content flow; Support departmental metrics and analytics; Achieve superior business performance", "qualificationsBasic" : "10 years in pharmaceutical regulatory documentation, PharmD/PhD/MD in relevant scientific discipline, Master's/Bachelor's degree with 10 years experience, Proven record managing group/project team, Significant experience writing high-quality regulatory documentation, Experience managing project teams and process workflows, Experience working in rapidly changing environment, Experience mentoring and professional development, Advanced understanding of global pharmaceutical drug development, Demonstrated ability to manage timelines and quality, Experience in state of the art documentation processes and technology", "qualificationsPreferred" : "Prior regulatory documentation leadership, Development and approval of new drug applications/dossiers", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "**Working with Us** Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: [careers.bms.com/working-with-us](https://careers.bms.com/working-with-us). **Position Summary** Supports the establishment and ongoing development of team of scientific writers working across therapeutic areas. Guides writer assignments and development plans, and mentors scientific writers in a variety of content and document assignments. Takes initiative to create and implement process improvements and behavioral changes that support the quality and content flow of information supporting the BMS pipeline. **Duties/Responsibilities** \\- Work with Therapeutic Area Lead to optimize the delivery of content and documentation that supports the BMS pipeline. \\- Assess resource requirements for all projects, assign resources according to BMS R&D priorities, and prepare criteria and strategies for the selection and maintenance of external documentation support for documents not covered adequately by in-house resources. \\- Review regulatory, clinical, and safety documentation according to: o good documentation principles (organization, clarity, scientific standards) o consistency between text and tabular presentations or graphical displays o compliance with BMS documentation standards and worldwide regulatory requirements \\- Recruit and train scientific writers for this scope of documentation, as needed - Set clear performance standards, provides feedback and coaching, identifies and fulfills training needs, and holds the group members accountable for key deliverables. Provides performance evaluation input. \\- Support skillset development for scientific writers as needed for BMS pipeline, technological advancements, regulatory developments, and other opportunities \\- Lead or contribute to innovation projects applying GenAI to automate and optimize regulatory writing processes \\- Serve as a GenAI champion within GSRD \\- Supports evolution of authoring workflows, standardization, and efficiency across documents \\- Assess resource requirements for all projects, assign resources according to BMS R&D priorities, and prepare criteria and strategies for the selection and maintenance of external documentation support for documents not covered adequately by in-house resources. \\- Ensure regular entry of meta data to support departmental metrics and analytics. \\- Influence other functions within BMS in matters pertaining to regulatory documentation processes and principles. \\- Develop training on regulatory documents from a variety of disciplines and provide to writers regardless of reporting relationship in matters pertaining to documentation processes and principles. Develop resources for writing team to ensure quality standards. \\- Facilitate proactive sharing of knowledge and key learnings within the group and across other functions. \\- Interface across multiple functions to mediate conflict resolution, and champion an organizational culture to promote behaviors that lead to meaningful synergies and superior business performance. **Qualifications** \\- PharmD/PhD/MD in a relevant scientific discipline or Master's/Bachelor's degree with a minimum of 10 years in pharmaceutical regulatory documentation. - Prior regulatory documentation leadership in the development and approval of new drug applications/dossiers is preferred. All PhD in biological sciences and PharmD candidates are considered. \\- A proven record in managing group/project team with solid behaviors in cross-functional collaboration and communication. \\- Significant experience in writing high-quality regulatory documentation, including high-level summary documents (preferably clinical). \\- Experience in managing project teams and process workflows and exhibits solid behaviors in cross-functional collaboration and communication. \\- Experience in working in a rapidly changing environment where decisiveness, adaptability, and communication are critical to success. \\- Experience in mentoring and professional development of colleagues in a group. \\- Advanced understanding of global pharmaceutical drug development and requirements for submission of regulatory dossiers to global health authorities \\- Demonstrated ability to manage timelines and quality of work using strong organizational, communication, facilitation and interpersonal skills in a cross-functional team. \\- Experience in the areas of state of the art documentation processes and technology. #LI-Hybrid ******Compensation Overview:****** Warsaw - PL: zł541, 840 - zł656,574 _If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career._ ******Compensation Overview:****** Warsaw - PL: zł541,840 - zł656,574 The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. The final compensation will be determined based on demonstrated experience and in accordance with pay equity principles and applicable employment laws. **Uniquely Interesting Work, Life-changing Careers** With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. **On-site Protocol** BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. **Supporting People with Disabilities** BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [adastaffingsupport@bms.com](mailto:adastaffingsupport@bms.com). Visit [careers.bms.com/](https://careers.bms.com/eeo-accessibility)[eeo](https://careers.bms.com/eeo-accessibility)[-accessibility](https://careers.bms.com/eeo-accessibility) to access our complete Equal Employment Opportunity statement. **Candidate Rights** BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: [https://careers.bms.com/california-residents/](https://careers.bms.com/california-residents/) **Data Protection** We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at [https://careers.bms.com/fraud-protection](http://careers.bms.com/fraud-protection). Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at [TAEnablement@bms.com](mailto:TAEnablement@bms.com). Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley. R1603119 : Director, Global Scientific and Regulatory Documentation, Content Strategy", "summaryDescription" : "Director, Global Scientific and Regulatory Documentation, Content Strategy at Bristol Myers Squibb. Skills: Regulatory documentation, Content strategy, GenAI, Team leadership. Optimize content and documentation delivery. Assess resource requirements for projects", "postedDate" : "2026-06-11T00:19:03.532", "createdAt" : "2026-06-12T00:19:02.399", "lastUpdated" : "2026-06-14T22:18:13.251", "ingestTimestamp" : "2026-06-12T00:19:02.399", "mongoId" : "6a2ac0ec74d8ee00a06f2975", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://bristolmyerssquibb.wd5.myworkdayjobs.com/BMS/job/Warsaw---PL/Director--Global-Scientific-and-Regulatory-Documentation--Content-Strategy_R1603119", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Scientific writing", "Regulatory documentation", "Clinical documentation", "Safety documentation", "Dossier submission", "Leadership", "Mentoring", "Content strategy", "GenAI", "Team leadership", "Process improvement", "Behavioral change", "Documentation principles", "Regulatory requirements", "Skillset development", "Authoring workflows", "Departmental metrics", "Analytics", "Documentation processes", "Process workflows", "Pharmaceutical drug development", "Regulatory dossiers", "Global health authorities" ], "skillCount" : 23, "jobCategory" : "other", "seniorityLevel" : "executive", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Pharmaceutical" }, { "id" : "6a2c5e5574d8ee00a08e335a", "title" : "Spanish Interpreter", "company" : "Luminis Health", "industry" : "Healthcare", "salary" : { "min" : 25.0, "max" : 30.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Lanham, MD", "locations" : [ "Lanham", "MD" ], "certifications" : [ "CCHI certification" ], "timestamp" : "2026-06-15T00:30:21.184", "fingerprint" : "b2aa36b9f0d88d958fd6ccd5e0c34036bc267ca6c629e19d84fd0cfa365578cf", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/luminishealth/jobs/5238879008?gh_jid=5238879008", "externalId" : "5238879008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lanham", "state" : "Maryland", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.9653650,-76.8417927" } ], "locationText" : "Lanham, Maryland, United States", "minimumEducation" : "Post high school training", "professionalSkills" : [ "Medical terminology", "Psychosocial skills" ], "hardSkillsList" : [ "Interpretation" ], "hardSkills" : [ { "name" : "Interpretation", "level" : "intermediate" } ], "majorSkills" : "Interpretation services, Patient communication", "majorSkillsList" : [ "Interpretation services", "Patient communication" ], "coreResponsibilities" : "Provide interpretation services, Provide interpretation coverage, Greet patients, Establish trust with patients, Solicit patient concerns, Interpret patient concerns, Assist with completion of forms, Assist with registration, Offer comfort measures, Provide interpretation between patient and healthcare team, Manage patient concerns, Actively listen to patients, Follow up on identified needs, Communicate concerns to personnel, Complete documentation in EMR, Reconcile patient notes", "teamCollaboration" : "Collaborate with physicians; Collaborate with nurses; Collaborate with personnel", "domainKnowledge" : "Medical terminology; Health events", "domainList" : [ "medical-terminology", "health-events" ], "domainSpecificKnowledge" : [ "Medical terminology", "Health events" ], "toolProficiency" : [ "EMR" ], "communicationSkills" : "Oral communication; Written communication", "documentationSkills" : "EMR documentation", "continuousLearning" : "Tuition Assistance", "specialRequirements" : "Exposure to blood-borne pathogens, Light physical work", "qualificationsBasic" : "Post high school training, Significant experience dealing with the public, Proficiency in foreign language and English", "qualificationsPreferred" : "Education in psychosocial skills, 1-2 years experience in health care, Basic understanding of medical terminology, Previous interpretation experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Position Objective: Provides interpretation services and support to patients and family members in clinical and non-clinical settings throughout the Health System. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides interpretation coverage for Luminis Health hospitals, which can include LHDCMC and/or LHAAMC campuses. Provides support to patients and families by greeting patients, establishing trust, soliciting and interpreting concerns expressed. All information obtained must be interpreted for the appropriate Health System team member so that concerns and issues are communicated and addressed. This includes assisting with completion of forms, registration, etc. Anticipates and offers comfort measures for patients and significant others in their language and collaborates with physicians, nurses, or other Health System personnel. Provides interpretation between patient/significant others and members of the health care team and/or Health System personnel; uses psychosocial principles to assist patients and their families; provides information and assistance as appropriate. Manages patient/visitor concerns by actively listening to the patient/significant other or family and directly follows up on any identified needs by communicating concerns to appropriate Health System personnel. Completes documentation in the EMR and reconciliation of patient notes. May require additional administrative tasks as needed. Educational/Experience Requirements: Post high school training required. Evidence of education in psychosocial skills with one to two years’ experience in a health care setting preferred. Must have significant experience dealing with the public. Basic understanding of medical terminology and health events desirable. Previous interpretation experience preferred. Demonstrated proficiency in foreign language and English in both written and oral forms. Required License/Certifications: Employees are expected to obtain CCHI certification within one year of hire. In limited circumstances, an extension may be considered based on factors such as certification testing availability, documented hardship, or other qualifying circumstances, subject to leadership approval. Information can be obtained online through cchicertification.org. Working Conditions, Equipment, Physical Demands: There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. The physical demands and work environment described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Pay Range $25—$30 USD Luminis Health Benefits Overview: • Medical, Dental, and Vision Insurance • Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) • Paid Time Off • Tuition Assistance Benefits • Employee Referral Bonus Program • Paid Holidays, Disability, and Life/AD&D for full-time employees • Wellness Programs • Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select \"yes\" when asked to \"opt-in to receive text messages\" and to \"Receive updates from a recruiter about this job via SMS\" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.", "summaryDescription" : "Spanish Interpreter at Luminis Health. Skills: Interpretation services, Patient communication. Provide interpretation services. Provide interpretation coverage", "postedDate" : "2026-06-12T22:16:32.065", "createdAt" : "2026-06-12T22:16:32.065", "lastUpdated" : "2026-06-15T00:30:21.184", "ingestTimestamp" : "2026-06-12T22:16:32.065", "mongoId" : "6a2c5e5574d8ee00a08e335a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 30, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Interpretation", "Interpretation services", "Patient communication", "Medical terminology", "Psychosocial skills", "Health events", "CCHI certification", "EMR" ], "skillCount" : 8, "jobCategory" : "other", "jobSubcategory" : "lh-doctors-comm-med-ctr---interpretation", "dataQualityScore" : 0.7777778, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" } ], "status" : 200, "message" : "interpretation and implementation of technical documentation jobs", "metadata" : { "title" : "interpretation and implementation of technical documentation" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 36035, "totalPages" : 721, "hasNext" : true, "hasPrevious" : false } }

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