Intuitive Health
Healthcare
PatientAccessAdvocateImplementationandOptimizationSpecialist
“Patient Access Advocate Implementation and Optimization Specialist at Intuitive Health. Skills: Patient access implementation, Process optimization, Operational oversight. Lead patient access implementation for new sites. Complete defined readiness milestones”
What You'll Achieve.
Improve point-of-service collections; Increase registration efficiency; Increase registration accuracy
Industry & Context.
Assess issues quickly; Identify root causes; Determine practical next steps; Recognize trends
Approximately 30% travel, Multi-state travel required, Extended onsite support, Lifting up to 25 pounds, Intermittent physical activity, Standing, Walking, Bending, Kneeling, Stooping, Crouching
What They're Looking For.
Must Have
High School Diploma or GED, Minimum 3 years patient access experience, 3+ years emergency department experience, Experience with registration processes, Experience with front-end workflows, Experience with financial requirements, Experience with regulatory requirements, Experience supporting registration accuracy, Experience supporting eligibility workflows, Experience supporting point-of-service collections, Experience working in EMR environment, Ability to work with frontline staff, Ability to work with leadership, Ability to work in fast-paced clinical environments
Nice to Have
College degree preferred, Satellite or freestanding ER experience a plus, Epic experience preferred
What You'll Do.
Lead patient access implementation for new sites
Complete defined readiness milestones
Manage on-site stabilization post go-live
Oversee operational performance indicators
Verify registration process accuracy
Verify registration process completeness
Conduct operational reviews
Assess workflow execution
Assess operational performance
Assess compliance adherence
Develop targeted action plans
Implement targeted action plans
Track action plan progress
Analyze site-level patient access metrics
Deliver performance summaries
Ensure deployment of standardized workflows
Ensure sustained execution of workflows
Identify operational risks
Escalate findings with solutions
Track follow-up actions
Oversee compliance workflows
Escalate compliance risks
Maintain implementation tracker
Maintain performance tracker
Develop training materials
Provide implementation updates
Provide performance updates
How You'll Work.
Team & Collaboration
Partner with frontline staff; Partner with site leadership; Work with health system partner; Work alongside partners
Communication Scope
Performance conversations; Implementation updates
Process & Methodology
Implementation, Stabilization, Continuous improvement
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