Flagright
Financial Services
ImplementationManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Implementation Manager at Flagright. Skills: Customer success, Project delivery, Stakeholder management. Own enterprise implementations end to end. Run project plan”
What You'll Achieve.
Live cleanly; On time; No surprises
Industry & Context.
Risk management; Issue resolution
Based in London, Authorized to work in UK, Travel flexibility
What They're Looking For.
Must Have
3-5 years experience in delivery, 3-5 years experience in implementation, 3-5 years experience in technical project management, Track record of owning complex deliveries, Project management skills, Stakeholder management skills, Technical fluency, Excellent written communication skills, Excellent verbal communication skills, Demonstrated ability to work independently, Demonstrated ability to take ownership, Demonstrated ability to meet deadlines
Nice to Have
Understanding of anti-fraud domains, Understanding of anti-money laundering domains, Understanding of compliance domains, Experience implementing software for banks, Experience implementing software for financial institutions, Exposure to cloud data systems, Exposure to event-driven systems, Hands-on comfort with SQL, Hands-on comfort with scripting, Understanding of financial data security regulations, Understanding of financial data privacy regulations
What You'll Do.
Own enterprise implementations end to end
Coordinate engineering
Manage data migration
Stabilize post go-live
Coordinate workstreams
Understand customer environment
Understand customer use cases
Understand compliance requirements
Translate requirements into plan
Guide customers through technical integration
Ensure setup is production-ready
Maintain project plan
Drive multi-stakeholder project
Align internal stakeholders
Align customer stakeholders
Set clear expectations
Launch configuration to production
Produce documentation
Operate independently
Resolve issues quickly
Ensure deployment is stable
Transition customer to operations
Manage issues to resolution
How You'll Work.
Team & Collaboration
Customer Success Managers; Engineering; Product
Communication Scope
Written communication; Verbal communication
Process & Methodology
Project planning, Critical path management, Workstream coordination, Risk logging, Dependency tracking, Timeline management
Full Job Description
About Flagright: Flagright is an AI operating system for financial crime compliance used globally by Fortune 500 companies, large banks, fintechs, and fast growing startups. Flagright enables real-time risk detection, automated investigations, and intelligent decisioning, helping compliance teams operate at their full potential in the fight against financial crime. We operate as a lean, high-performance team with high individual ownership and direct access to leadership. Role overview: Our Customer Success team owns the success of every Flagright deployment, from first onboarding through long-term growth. As our enterprise customers grow larger and their implementations more complex, we are hiring Implementation Managers to own the execution of our hardest projects and go-lives. You will run complex, enterprise implementations end to end: the project plan, the engineering coordination, the data migration, the cutover, and the post go-live stabilization. You will work alongside our Customer Success Managers, who own the customer relationship; you own the delivery. You take the heaviest, highest-stakes execution and get enterprise customers live cleanly, on time, and with no surprises. This is a high-ownership role in a fast-moving environment. You will be expected to operate independently, manage multiple complex projects at once, and proactively drive outcomes with minimal supervision. People who thrive at Flagright: - Have been knocked down before and gotten back up - Are resourceful, they figure things out with whatever tools are available - Have strong opinions and can defend them - Learn fast because they're hungry - Want to work with no-BS people building something important People who struggle here: - Need extensive hand-holding - View high expectations as “unreasonable” - Actually prioritize work-life balance - Can't handle ambiguity or rejection - Prefer consistent routine over fast-changing priorities Key responsibilities: - Complex Project Delivery: Own th
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