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This role involves delivering top-tier customer service to Danish-speaking clients, ensuring their needs and queries are met with professionalism and efficiency. ### Responsibilities * Provide excellent customer support to Danish-speaking customers via phone, email, and chat. * Address inquiries related to products and services promptly and accurately. * Resolve customer issues and complaints with a focus on customer satisfaction. * Maintain detailed and accurate records of customer interactions in the CRM system. * Collaborate with internal teams to enhance overall customer experience. * Stay updated on company products, policies, and industry developments. **Requirements** * Fluency in Danish (both written and spoken); proficiency in English is beneficial. * Experience in customer service or related fields preferred. * Strong communication and interpersonal skills. * Ability to work efficiently under pressure and handle difficult customer situations. * Proficient in using CRM software and standard office applications. * Self-motivated and able to work independently and as part of a team. * Willingness to relocate to Bulgaria with relocation expenses covered. **Benefits** 1. 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In this role, you will provide excellent customer service to French-speaking clients, ensuring their needs are met with professionalism and care. ### Responsibilities * Assist French-speaking customers through phone, email, and chat by addressing their inquiries and providing information about products and services. * Resolve customer complaints and issues promptly, aiming to maintain high customer satisfaction. * Document customer interactions accurately in the CRM system for efficient tracking and follow-up. * Collaborate with internal teams to escalate and resolve complex customer issues. * Stay updated on company products, services, and policies to provide accurate information to customers. * Contribute to continuous improvement processes within the customer service department. **Requirements** * Fluency in French (both written and spoken); proficiency in English is a plus. * Experience in customer service, ideally with remote work experience or in multinational environments. * Strong communication and interpersonal skills focusing on customer satisfaction. * Ability to handle challenging situations calmly and efficiently. * Proficiency in using CRM systems and standard office software. * Self-motivated and capable of working independently in a remote environment. * Willingness to relocate to Greece with paid relocation assistance provided. * Positive attitude with a strong dedication to delivering outstanding customer service. **Benefits** 1. 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In this role, you will provide exceptional customer support to Portuguese-speaking clients, ensuring their inquiries and needs are addressed with professionalism and care. ### Responsibilities * Handle customer inquiries and provide support to Portuguese-speaking customers via phone, email, and chat. * Offer detailed information about products and services, assisting customers in resolving issues efficiently. * Manage and document all customer interactions accurately using CRM systems. * Collaborate with internal departments to escalate and resolve complex issues as required. * Maintain up-to-date knowledge of company products, policies, and promotions to provide accurate assistance. * Ensure high levels of customer satisfaction through timely and effective communication. **Requirements** * Fluency in Portuguese (both written and spoken); proficiency in English is a plus. * Proven experience in customer service or related roles, preferably in a remote or multinational environment. * Excellent communication and interpersonal skills focused on customer satisfaction. * Ability to remain calm and professional when handling challenging situations. * Familiarity with CRM software and standard office tools. * Self-driven, organized, and comfortable working independently in a remote or office setting. * Willingness to relocate to Greece with paid relocation assistance. * A passion for delivering outstanding customer service and a collaborative team mindset. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. 2 Extra Salaries Per Year 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Portuguese Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Skills: Customer service. Handle customer inquiries. Provide support to Portuguese-speaking customers", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-12T22:42:55.934", "lastUpdated" : "2026-06-15T01:28:53.029", "ingestTimestamp" : "2026-06-12T22:42:55.934", "mongoId" : "6a2c5dea74d8ee00a08df834", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/54BFF11B87", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Customer service", "CRM software", "Office tools" ], "skillCount" : 3, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c5dea74d8ee00a08df7cf", "title" : "Italian Speaking Customer Service Agent - Work In Greece - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 18000.0, "max" : 24000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for entry-level customer service roles in Greece, adjusted for a remote work mode and the outsourced services industry." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-14T22:35:50.297", "fingerprint" : "7e93848b406c8da3818ed52698212ae0e2df540d56d7f70918975c62efb47d21", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/1222CFC39C/apply", "externalId" : "1222CFC39C", "industryFunction" : { }, "locationPoint" : "41.8719,12.5674", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Assist Italian-speaking customers, Provide accurate information, Resolve issues, Ensure customer satisfaction, Manage customer interactions, Document customer interactions, Collaborate with internal teams, Escalate customer problems, Resolve complex customer problems, Stay updated on products, Stay updated on policies, Stay updated on processes, Offer informed support, Maintain a positive demeanor, Maintain a professional demeanor", "teamCollaboration" : "Collaborate with internal teams", "toolProficiency" : [ "CRM software" ], "documentationSkills" : "Document customer interactions", "continuousLearning" : "Stay updated on company products; Stay updated on policies; Stay updated on processes", "problemSolvingSkills" : "problem-solving skills", "specialRequirements" : "Paid relocation support, Willingness to relocate to Greece", "outcomesObjectives" : "Ensure customer satisfaction", "qualificationsBasic" : "Fluency in Italian, Experience in customer service, Proficient in CRM software, Proficient in standard office applications, Willingness to relocate to Greece", "qualificationsPreferred" : "Knowledge of English", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy MD is delighted to offer the position of Italian Speaking Customer Service Agent, providing an excellent opportunity to work in Greece with paid relocation support. In this role, you will deliver outstanding customer service to Italian-speaking clients, ensuring their inquiries and concerns are addressed promptly and professionally. ### Responsibilities * Assist Italian-speaking customers via phone, email, and chat with a variety of inquiries related to products and services. * Provide accurate information, resolve issues, and ensure customer satisfaction at all times. * Manage and document customer interactions comprehensively using CRM systems. * Collaborate with internal teams to escalate and resolve complex customer problems. * Stay updated on company products, policies, and processes to offer informed support. * Maintain a positive and professional demeanor in all customer communications. **Requirements** * Fluency in Italian (both written and spoken); knowledge of English is beneficial. * Experience in customer service roles, preferably in a remote or multicultural environment. * Exceptional communication and interpersonal skills focused on customer satisfaction. * Strong problem-solving skills with the ability to remain calm under pressure. * Proficient in using CRM software and standard office applications. * Self-disciplined, motivated, and capable of working independently. * Willingness to relocate to Greece with full support for relocation costs. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. 2 Extra Salaries Per Year 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Italian Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Assist Italian-speaking customers. Provide accurate information", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-12T22:36:46.547", "lastUpdated" : "2026-06-14T22:35:50.297", "ingestTimestamp" : "2026-06-12T22:36:46.547", "mongoId" : "6a2c5dea74d8ee00a08df7cf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/1222CFC39C", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "CRM software" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2c5de874d8ee00a08df66c", "title" : "Dutch Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 30000.0, "max" : 45000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level customer service roles in Bulgaria, adjusted for remote work and the specific industry." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T00:51:45.521", "fingerprint" : "3666eca62105815f2885bf52394a620cfad8ba55e11418c0ede9b0d784a473e5", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/C19E634A3B/apply", "externalId" : "C19E634A3B", "industryFunction" : { }, "locationPoint" : "51.9194,19.1451", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Deliver exceptional customer support, Resolve customer inquiries, Maintain accurate documentation, Work collaboratively with internal departments, Stay updated with company products, Provide accurate guidance, Contribute feedback to improve customer experience, Contribute feedback to improve service processes", "teamCollaboration" : "Internal departments", "toolProficiency" : [ "CRM tools" ], "documentationSkills" : "Accurate documentation", "continuousLearning" : "Fully Paid Training", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Relocation to Sofia", "outcomesObjectives" : "High levels of customer satisfaction", "qualificationsBasic" : "Fluency in Dutch, Knowledge of English", "qualificationsPreferred" : "Previous customer service experience, Previous solutions experience, Previous related fields experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy MD is currently looking for a Dutch Speaking Customer Solutions Agent to join our dynamic team in Sofia, Bulgaria. This role comes with the benefit of paid relocation, offering a fantastic opportunity for Dutch speakers to advance their careers in a multicultural and supportive work environment. ### Key Responsibilities * Deliver exceptional customer support and solutions to clients who speak Dutch via multiple communication channels including phone, email, and chat. * Effectively resolve customer inquiries and issues, ensuring high levels of customer satisfaction. * Maintain accurate documentation of customer interactions using CRM tools. * Work collaboratively with internal departments to address and resolve complex customer needs. * Stay updated with company products, services, and policies to provide accurate guidance. * Contribute feedback to improve overall customer experience and service processes. **Requirements** * Fluency in Dutch (both written and spoken) is essential; knowledge of English is advantageous. * Previous experience in customer service, solutions, or related fields is preferred. * Excellent communication and interpersonal abilities. * Strong problem-solving skills and customer-oriented mindset. * Capacity to work effectively within a team and fast-paced environment. * Willingness to relocate to Sofia with full paid relocation assistance. * Open-mindedness and adaptability to a diverse cultural workplace. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. Relocation Package 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Dutch Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation at Mercier Consultancy Group. Deliver exceptional customer support. Resolve customer inquiries", "postedDate" : "2026-05-20T00:00:00.000", "createdAt" : "2026-06-12T22:43:13.439", "lastUpdated" : "2026-06-15T00:51:45.521", "ingestTimestamp" : "2026-06-12T22:43:13.439", "mongoId" : "6a2c5de874d8ee00a08df66c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/C19E634A3B", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "CRM tools" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 26, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a30671df292fd229cfb962b", "title" : "Commercial Account Executive - Dutch-speaking", "company" : "Navan", "industry" : "SaaS", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Commercial Account Executive in London, adjusted for the SaaS industry and mid-level experience." }, "location" : "London, England, United Kingdom", "locations" : [ "London", "England", "United Kingdom" ], "timestamp" : "2026-06-16T08:33:32.078", "fingerprint" : "84dc023e6b7d275989de2f6dc94dc056d0a6e3da50f5a3764d5543975a7c8c94", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://navan.com/careers/openings?gh_jid=7384506", "externalId" : "7384506", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "coreResponsibilities" : "Manage the full sales-cycle, Prospecting to contract generation, Red lining deliverables, Drive sales by managing opportunities, Close 1-2 deals per month, Understand the company value proposition, Use value-based sales approaches, Oversee all sales activity, Monthly forecasting of revenue, Hit Monthly Sales Goals, Close new customers, Generate revenue, Achieve individual goals, Creatively outbound into cold opportunities, Communicate and build relationships to C-level executives", "toolProficiency" : [ "Salesforce" ], "qualificationsBasic" : "2+ years of experience in a full-cycle, closing role, Experience in outbound prospecting, Conducting product demonstrations, Proven track record of hitting or exceeding sales targets, Full professional proficiency in English, Full professional proficiency in Dutch", "qualificationsPreferred" : "Experience within SaaS", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Our team is looking for a Commercial Account Executive Dutch-speaking to join our growing EMEA sales team. The ideal candidate will be responsible for closing new customers and generating revenue while achieving individual goals. This role is focused on net new business therefore this person must be able to creatively outbound into cold opportunities. You will also need to clearly communicate and build relationships to C-level executives of small to mid-market sized companies. What You'll Do: Manage the full sales-cycle from prospecting to contract generation, red lining and other deliverables for closing Drive sales by managing opportunities in pipeline and closing 1-2 deals per month Understand the company value proposition and solutions using appropriate value-based sales approaches Oversee all sales activity and monthly forecasting of revenue in Salesforce Hit Monthly Sales Goals What We're Looking For: 2+ years of experience in a full-cycle, closing role ideally within SaaS Experience in outbound prospecting and conducting product demonstrations Proven track record of hitting or exceeding sales targets You are curious: always looking for an opportunity to learn, grow and give & receive feedback A self-starter: when you see a need, you address it Collaborator: you enjoy working with others and helping whenever possible Full professional proficiency in English and Dutch", "summaryDescription" : "Commercial Account Executive - Dutch-speaking at Navan. Manage the full sales-cycle. Prospecting to contract generation", "postedDate" : "2026-06-15T23:24:20.193", "createdAt" : "2026-06-15T23:24:20.193", "lastUpdated" : "2026-06-16T08:33:32.078", "ingestTimestamp" : "2026-06-15T23:24:20.193", "mongoId" : "6a30671df292fd229cfb962b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Salesforce" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305600f292fd229cf23f13", "title" : "Sales Development Representative - Dutch speaking", "company" : "Deliveroo", "industry" : "All Cost Centers", "salary" : { "min" : 27700.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Manchester - Main Office", "locations" : [ "Manchester - Main Office" ], "timestamp" : "2026-06-16T10:47:59.721", "fingerprint" : "9018c8f3dc95cf2e2e85d2c9110ba508971c62aba90e52f63d9ce806b34d8a54", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/deliveroo/cd2b9ed3-013a-442d-b352-1d0400711605/application", "externalId" : "cd2b9ed3-013a-442d-b352-1d0400711605", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Sales pipeline management", "Business development" ], "hardSkillsList" : [ "Dutch language proficiency", "English language proficiency" ], "hardSkills" : [ { "name" : "Dutch language proficiency", "level" : "intermediate" }, { "name" : "English language proficiency", "level" : "intermediate" } ], "majorSkills" : "Sales, Client acquisition, Relationship building", "majorSkillsList" : [ "Sales", "Client acquisition", "Relationship building" ], "coreResponsibilities" : "Engage outbound leads, Handle inbound inquiries, Convert prospects into partners, Acquire new business by phone, Acquire new business by email, Build relationships with restaurant owners, Build relationships with restaurant managers, Understand client needs, Advise on business growth, Develop food business model knowledge, Manage sales pipeline, Stay organised, Build daily action plans, Meet monthly targets, Collaborate with Activation Teams, Ensure smooth onboarding, Handle administrative tasks, Handle contracts, Handle customer documentation", "teamCollaboration" : "Work closely with Belgium clients; Collaborate with Activation Teams", "domainKnowledge" : "Food business model", "domainList" : [ "food-business-model" ], "domainSpecificKnowledge" : [ "Food business model" ], "communicationSkills" : "People skills", "continuousLearning" : "Professional development", "outcomesObjectives" : "Meet monthly targets", "qualificationsBasic" : "Fluent in Dutch, Fluent in English, Commitment to succeed, Confidence to make cold calls, Ability to work individually, Ability to work as part of a team, Eagerness to develop professionally", "qualificationsPreferred" : "Previous sales experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Are you ready to take your career to the next level in a fast-paced, dynamic environment? Join our ambitious and growing team as a Sales Development Representative (SDR) supporting the Belgium Market in the heart of Manchester City Centre Hours of work will be Monday to Friday, 37.5 hours per week. This is a hybrid role, working in the Manchester office 3 days a week. In this role, you’ll have the opportunity to connect with decision-makers in the restaurant industry, helping them join the Deliveroo platform and develop their business. If you’re excited about mastering the ins and outs of the food business model, this is the perfect role for you. No previous sales experience is required – just bring your enthusiasm, people skills, and a passion for learning ! What's in it for you? - Base salary of £27,700, with uncapped monthly commissions for hitting targets. - Be part of a thriving international business and work closely with Belgium based clients. - A supportive, high-energy team that values your growth and success. - Hybrid work option after completing probation, offering flexibility. What will you do? - Both engage outbound leads and handle inbound inquiries to convert prospects into loyal/ performing Deliveroo partners. - Acquire new business primarily by phone and email, spending several hours each day connecting with prospects. - Build strong relationships with restaurant owners and managers, understanding their needs, and advising them on how Deliveroo can help their business grow. - Develop food business model knowledge, becoming an expert in the sector and using this to guide your conversations with potential partners. - Manage your sales pipeline, stay organised, and build daily action plans to meet monthly targets. - Collaborate closely with ‘Activation Teams’ to ensure smooth onboarding for new partners, from contracts to photoshoots to tablet setups. - Take care of administrative tasks, including handling contracts and customer documentation with precision and attention to detail. What do we expect from you? - Fluency in Dutch/Flemish (spoken and written) – you’ll be working directly with the Dutch speaking prospects. - Strong communication skills and confidence in spending several hours on the phone each day engaging with prospects. - Organisational skills – you’ll need to stay on top of leads, manage your Pipeline & time effectively, and ensure all paperwork is completed accurately. - A customer-first mindset – you’ll be the face (and the voice) of Deliveroo, so it’s crucial to build trust and demonstrate our commitment to helping restaurant owners succeed. - A drive to achieve sales targets and contribute to a high-performing team. If you're looking for a role that combines customer engagement, sales, and an opportunity to dive deep into the food business, apply today and start making an impact with Deliveroo! Requirements - Fluent in Dutch & English - Commitment to succeed in a sales environment with a high earning potential - The confidence to make regular cold calls - Ability to work individually and as part of a team - An eagerness to develop professionally - at Deliveroo we want you to succeed and offer professional development - Passionate about our customers and being the definitive food partner of choice Employee Perks - Access to Deliveroo Plus (offering unlimited free delivery) - Discounted Gym membership - Buzz Days & Incentives Life at Deliveroo The culture at Deliveroo is crucial to the success of the business, Manchester is home to Deliveroo's UKI & EU SMB Team and hosts the only SMB SDR team in the UK! The office is an open plan and modern workspace, making it a great environment to learn and enjoy working. You will be surrounded by a friendly, supportive, and rigorous work culture and are exposed to the decision-making process with management and like-minded individuals. Trust is the ultimate foundation of Deliveroo. Employees are trusted with accountability and are given opportunities to share ideas and collaborate. Individual freedom is an important success factor at Deliveroo, providing a safe space for creativity and new ideas. We promote this positive culture with a focus on health and well-being of employees where everyone can be their authentic self. Benefits and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a range of great benefits in areas including health, family, finance, community, convenience, growth, time away. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing businesses in an exciting space. ", "summaryDescription" : "Sales Development Representative - Dutch speaking at Deliveroo. Skills: Sales, Client acquisition, Relationship building. Engage outbound leads. Handle inbound inquiries", "createdAt" : "2026-06-16T00:27:54.343", "lastUpdated" : "2026-06-16T10:47:59.721", "ingestTimestamp" : "2026-06-16T00:27:54.343", "mongoId" : "6a305600f292fd229cf23f13", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Dutch language proficiency", "English language proficiency", "Sales", "Client acquisition", "Relationship building", "Sales pipeline management", "Business development", "Food business model" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c7a0c74d8ee00a094411e", "title" : "Customer Service Agent - Estonian Speaking", "company" : "Betsson Group", "industry" : "Hospitality", "salary" : { "min" : 26000.0, "max" : 34000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Service Agent in Malta, adjusted for the Gaming industry." }, "location" : "Malta", "locations" : [ "Malta" ], "timestamp" : "2026-06-16T02:39:14.979", "fingerprint" : "4cda04852c460ee846f01696aec32234184c7802430471912e9bfad2bbdba888", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/betsson/jobs/8002347", "externalId" : "8002347", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Malta", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Malta", "coreResponsibilities" : "Assist Estonian speaking customers via email, chat, and, Work in a team for best customer support, Translate advertising texts and customer feedback into Estonian, Handle customer accounts, Follow company policies on player safety, protection, and", "teamCollaboration" : "Work in a team", "domainKnowledge" : "iGaming world", "domainList" : [ "igaming-world" ], "domainSpecificKnowledge" : [ "iGaming world" ], "continuousLearning" : "Develop and learn", "problemSolvingSkills" : "Problem solver", "specialRequirements" : "Relocation bonus", "qualificationsBasic" : "Excellent English and Estonian, Good MS Office skills, Previous customer service experience, Time management skills, Multitasking skills", "qualificationsPreferred" : "Previous iGaming experience, Other language skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Kas oled hea probleemi lahendaja, erakordselt hea suhtleja ning naudid töötamist lahedas tiimis? Kui tunned, et kirjeldasime just sind siis ootame sind liituma meie auhinnatud klienditoe tiimi, mille asukohaks on meie uudne ja mugav kontor Maltal! Sa oleksid osa meie sujuvast klienditoe osakonnast, töötades parima klienditeeninuse nimel. Kuid mitte ainult seda, võimalused areneda ja õppida on Betssonis lõpmatud! Sooviksime, et teeksid laitmatult järgmisi asju: -Aitaksid eesti keelt kõnelevaid kliente emaili, chati ning telefoni teel. -Töötad tiimis ning pingutate ühiselt parima klientitoe teenuse nimel. -Tõlgiksid reklaam tekste ning klientide tagasisidet eesti keelde. -Klientide kontodega tegelemine. -Järgiksid firma eeskirju ja reegleid seoses mängija turvalisusega, kaitsmisega ning vastutustundliku mängimisega. MIS ON SELLEST KASU SULLE? Meie Betssonis ei anna sulle lihtsalt võimalust töötada meie juhtivatel turgudel, vaid anname võimaluse seda teha parimas klienditoe tiimis. Meie juures on lõpmatud võimalused areneda ning karjääri edendada, ning saada uusi teadmisi iGamingu maailmast ja samuti olla osa mitmekülgsest, sõbralikust töökeskkonnast. Me soovime, et meie töötajad annavad edasi meile tähtsaid väärtuseid ning, et meie töötajad saaksid nautida kõiki plusse, mis kaasnevad Betssonis töötamisega! SA OLED HEA: -suurepärane inglise ja eesti keele oskus, nii kirjalik kui suuline. Vene keele oskus on boonus -hea oskus MS Office’s -eelnev kogemus klienditeeninduses/klienditoes -aja planeerimises ning mitme asja korraga tegemises SUUR PLUSS ON: -eelnev iGaming kogemus -mōne muu keele oskus MIDA ME PAKUME: Sarnaselt ameerika mägedele on ka elu Betssonis kohati sama kiire ning sisaldada pööraseid pöördeid, kuid siiski alati lõbus! Kuid mida muud võikski oodata ettevõttelt, millel on 7 eri riigis kontorid, kus töötab 1700 töötajat, millest 900 on Maltal. Me saame aru, et see töö ei sobi igale inimesele, kuid kui sa oled sihikindel, adrenaliini himuline, alati valmis piire ületama ja ennast arendama siis sobid meile ideaalselt. HEA TEADA: -alustamise kuupäev: iga teine nädal algab treening -palk: palgal on põhiosa ning boonuse süsteem -töötunnid: klienditoena on töö graafiku põhine -asukoht: Malta, St.Julians -ümberasumise kulude boonus Challenge Accepted? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy", "summaryDescription" : "Customer Service Agent - Estonian Speaking at Betsson Group. Assist Estonian speaking customers via email, chat, and. Work in a team for best customer support", "postedDate" : "2026-06-14T21:29:21.450", "createdAt" : "2026-06-14T21:29:21.450", "lastUpdated" : "2026-06-16T02:39:14.979", "ingestTimestamp" : "2026-06-14T21:29:21.450", "mongoId" : "6a2c7a0c74d8ee00a094411e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "iGaming world" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cf9a674d8ee00a0a9b4ec", "title" : "Dutch speaking Support Specialist", "company" : "Lightspeed", "industry" : "Customers", "salary" : { "min" : 37000.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Support Specialist in Amsterdam, Netherlands, adjusted for the SaaS industry and company size." }, "location" : "Amsterdam", "locations" : [ "Amsterdam", "Ghent", "Berlin", "London", "Belfast" ], "timestamp" : "2026-06-15T13:11:08.587", "fingerprint" : "0ecf60bf43e71ec61eeaee51a45329d9b6c74f972619aef7f65a0b88fd2b20a8", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/lightspeedhq/ecc866b2-f455-42c7-bcb4-140837332460/application", "externalId" : "ecc866b2-f455-42c7-bcb4-140837332460", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Amsterdam", "country" : "Netherlands", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.3730796,4.8924534" } ], "locationText" : "Amsterdam, Netherlands", "employmentType" : "FULL_TIME", "technicalSkills" : "IOS, Android, OSX, Windows", "professionalSkills" : [ "Customer experience", "Troubleshooting techniques" ], "coreResponsibilities" : "Investigate issues, Troubleshoot issues, Test issues, Resolve issues, Identify source of customer issues, Provide prompt solution, Document interactions, Track interactions, Resolve interactions, Identify product issues, Reproduce product issues, Escalate product issues, Track issues to resolution, Advocate product improvements, Promote service improvements", "teamCollaboration" : "Global teams; Multi-language team", "domainKnowledge" : "Hospitality industry", "domainList" : [ "hospitality-industry" ], "domainSpecificKnowledge" : [ "Hospitality industry" ], "communicationSkills" : "Verbal interactions; Written interactions", "documentationSkills" : "Document interactions", "continuousLearning" : "Skill development", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Weekend shifts, Weekend working days", "qualificationsBasic" : "Customer service experience, Technical support experience, Attention to detail, Verbal communication skills in Dutch, Written communication skills in Dutch, Verbal communication skills in English, Written communication skills in English, Basic iOS experience, Basic Android experience, Basic OSX experience, Basic Windows experience", "qualificationsPreferred" : "Experience with Phone platforms, Experience with Email platforms, Experience with Ticketing platforms, Experience with Live Chat platforms, Hospitality industry experience, SaaS product experience, IOS application experience, Computer networking experience, Computer networking interest", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Hi there! Thanks for stopping by \uD83D\uDC4B Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! As part of Lightspeed’s Support team, you will be the first point of contact for our customers who need assistance, helping with a wide variety of requests all the way from general education to hardware/software investigation and everything in between. Working closely with various global teams at Lightspeed, you will investigate, troubleshoot, test and resolve issues that our hospitality customers may be facing during service. What you'll be doing: - Working with a truly global, multi-language 24x7 team across APAC, EMEA and NOAM - Flexibility on working days and shifts (weekends included) - Have enthusiastic, positive and knowledgeable interactions with our Hospitality customers, partners and Lightspeed team members, maintaining Lightspeed's Gold Class standard for support via phone, chat and email. - Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution - Work within our customer support platforms to document, track and resolve interactions - Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member - Advocate and promote improvements to our products and services - Operating within a roster/schedule to ensure high availability of our assistance for our customers (In collaboration with your manager) What you’ll be bringing to the team: - Previous customer service experience and/or technical support Strong attention to detail with an emphasis on providing an exceptional customer experience - Excellent verbal and written communication skills in Dutch & English - Basic experience using common online, mobile and desktop platforms; iOS, Android, OSX, Windows Even better if you have, but not necessary: - Experience interacting with customers through Phone, Email, Ticketing and Live Chat platforms - Experience or knowledge of the Hospitality industry - Experience supporting a SaaS product - Experience supporting an iOS application - Computer networking experience or interest What’s in it for you: Come experience Lightspeed… - Real career growth opportunities in a fast-scaling company - A team environment that combines impact with opportunity - Exposure to modern, industry-leading technology - Continuous learning and skill development - A diverse and inclusive workplace …and enjoy great benefits: - Lightspeed share scheme (everyone is an owner) - Pension plan - €400 annual health & wellness benefit - Mental health support, counselling & coaching services - 25 vacation days per year - Paid parental leave and support - Volunteer day - Public transport allowance In short, an opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story. Please make sure to apply with a CV in English. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WHERE TO FROM HERE? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here https://www.lightspeedhq.com/careers/. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. WHO WE ARE: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement https://www.lightspeedhq.com/legal/applicant-privacy-statement/. ", "summaryDescription" : "Dutch speaking Support Specialist at Lightspeed. Investigate issues. Troubleshoot issues", "createdAt" : "2026-06-14T05:10:34.141", "lastUpdated" : "2026-06-15T13:11:08.587", "ingestTimestamp" : "2026-06-14T05:10:34.141", "mongoId" : "6a2cf9a674d8ee00a0a9b4ec", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Customer experience", "Troubleshooting techniques", "Hospitality industry" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca43974d8ee00a09b0cfd", "title" : "SEO Specialist - Dutch speaking", "company" : "Picnic", "industry" : "E-Commerce", "salary" : { "min" : 36000.0, "max" : 45000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior SEO Specialist in Amsterdam, Netherlands, with 1-2 years of experience in the E-commerce industry, adjusted for company size and full-time employment." }, "location" : "Amsterdam, North Holland, Netherlands", "locations" : [ "Amsterdam", "North Holland", "Netherlands" ], "timestamp" : "2026-06-15T10:37:59.671", "fingerprint" : "820601d5deb726685ec27a372b1fd4bb5bdf1eb5e45017a7d13d1faffa46dab5", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://jobs.picnic.app/nl/vacancies?gh_jid=6232401", "externalId" : "6232401", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Amsterdam", "state" : "North Holland", "country" : "Netherlands", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.3730796,4.8924534" } ], "locationText" : "Amsterdam, North Holland, Netherlands", "minimumEducation" : "Master's", "experienceMinYears" : 1, "experienceMaxYears" : 2, "technicalSkills" : "SEO, Technical SEO, Site architecture, Crawlability, Indexability, Page speed, Mobile-first indexing, Structured data", "professionalSkills" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics", "SEO strategies", "Keyword research", "Content optimization", "Performance monitoring", "Reporting" ], "hardSkillsList" : [ "SEO research", "Technical SEO optimization", "Content optimization", "Performance monitoring", "Analytical skills" ], "softSkillsList" : [ "Teamwork" ], "hardSkills" : [ { "name" : "SEO research", "level" : "intermediate" }, { "name" : "Technical SEO optimization", "level" : "intermediate" }, { "name" : "Content optimization", "level" : "intermediate" }, { "name" : "Performance monitoring", "level" : "intermediate" }, { "name" : "Analytical skills", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Teamwork" } ], "majorSkills" : "SEO strategies, Technical SEO, Keyword research, Content optimization", "majorSkillsList" : [ "SEO strategies", "Technical SEO", "Keyword research", "Content optimization" ], "coreResponsibilities" : "Launch SEO strategies, Create SEO strategies, Execute SEO strategies, Conduct keyword research, Analyze technical aspects, Enhance technical aspects, Implement technical SEO changes, Optimize content for search, Maintain brand tone, Maintain user engagement, Utilize SEO tools, Monitor performance, Track keyword rankings, Analyze backlinks, Identify improvement areas, Provide regular reports, Recommend strategies", "teamCollaboration" : "International team; Web developers; UX/UI designers; Content team; Cross-functional teams", "domainKnowledge" : "Technical SEO; Site architecture; Crawl management; Structured data; Mobile-first indexing", "domainList" : [ "technical-seo", "site-architecture", "crawl-management", "structured-data", "mobile-first-indexing" ], "domainSpecificKnowledge" : [ "Technical SEO", "Site architecture", "Crawl management", "Structured data", "Mobile-first indexing" ], "toolProficiency" : [ "Google Analytics", "Google Search Console", "SEMrush", "Screaming Frog", "Content Management Systems" ], "communicationSkills" : "Excellent communication", "continuousLearning" : "Personal development; Lepaya courses; Academy trainings; OpenUp courses", "problemSolvingSkills" : "Interpret complex data; Identify trends", "outcomesObjectives" : "Increase organic traffic; Improve search engine rankings; Grow Picnic website", "qualificationsBasic" : "MSc. degree in Marketing, 1-2 years experience, Deep understanding technical SEO, Fluent in Dutch, Fluent in English", "qualificationsPreferred" : "Fluency in French, Fluency in German", "workSiteFlexibility" : "Onsite", "rawDescription" : "In a nutshell Picnic is looking for an SEO Specialist who's passionate about optimizing websites for better search performance, understands the complexity of technical SEO, and has the drive to implement impactful changes. If you enjoy working in an international team and are excited to grow the Picnic website to our main customer acquisition channel, we’d love to hear from you! Tricks of the trade Launch SEO strategies: Create and execute SEO strategies tailored to increase organic traffic and improve search engine rankings. SEO research: Conduct in-depth keyword research to identify opportunities and ensure content is optimized for search intent and relevance. Technical SEO optimization: Analyze and enhance the technical aspects of our website, including site architecture, crawlability, indexability, and page speed. Close collaboration: Work closely with web developers and UX/UI designers to implement technical SEO changes and ensure website best practices are followed. Content optimization: Collaborate with the content team to optimize & implement content for search engines while maintaining brand tone and user engagement. Performance monitoring: Utilize SEO tools to monitor performance, track keyword rankings, analyze backlinks, and identify improvement areas. Reporting: Provide regular reports on organic search performance and recommend strategies for improvement. Your superpowers MSc. degree in Marketing, Business Administration, Analytics or similar 1-2 years of experience as SEO Specialist in an international environment Deep understanding of technical SEO, including site architecture, crawl management, structured data, and mobile-first indexing Hands-on experience with SEO tools such as Google Analytics, Google Search Console, SEMrush and Screaming Frog Ability to make and implement technical changes directly on websites (experience with Content Management Systems) Fluent in Dutch and English, fluency in French or German is a big plus Strong analytical skills with the ability to interpret complex data, identify trends, and apply them to SEO strategies Excellent communication and teamwork skills to collaborate effectively with cross-functional teams, including developers, designers, and content creators Self-motivated with a keen eye for detail and a passion for improving website performance and user experience Picnic Perks \uD83E\uDD57Fresh Lunch, coffee, and snacks Our offices are equipped with fully-fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up. \uD83D\uDEB4\uD83C\uDFFC‍♂️Health insurance discount & bike plan We have a partnership with CZ (a health insurance provider). Picnic employees get a discount on CZ insurance packages between 5% and 15%. Furthermore, through our partnership with Lease a Bike, you can rent-to-own a new (e)bike at a discounted rate \uD83C\uDFE0 Relocation If you’re moving from another country to join Picnic we make it as smooth as possible for you. We’ll cover your flight costs for you and your partner and kids, your first month's rent and moving costs (up to €2000), and help you with the 30% tax ruling setup and application. ✍\uD83C\uDFFC Learning & development You’ll get ample opportunity to work on yourself at Picnic. We offer personal development through Lepaya courses, Academy trainings, and more. Interested in improving your mental wellbeing? Through OpenUp you get free access to trained psychologists and many courses. All the rest At Picnic you get 25 holidays, we cover your travel expenses and offer a pension plan. And your phone and laptop are on us, as well.", "summaryDescription" : "SEO Specialist - Dutch speaking at Picnic. Skills: SEO strategies, Technical SEO, Keyword research, Content optimization. Launch SEO strategies. Create SEO strategies", "postedDate" : "2026-06-14T03:45:11.823", "createdAt" : "2026-06-14T03:45:11.823", "lastUpdated" : "2026-06-15T10:37:59.671", "ingestTimestamp" : "2026-06-14T03:45:11.823", "mongoId" : "6a2ca43974d8ee00a09b0cfd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "SEO research", "Technical SEO optimization", "Content optimization", "Performance monitoring", "Analytical skills", "Teamwork", "SEO strategies", "Technical SEO", "Keyword research", "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics", "Reporting", "Site architecture", "Crawl management", "Structured data", "Mobile-first indexing", "Google Analytics", "Google Search Console", "SEMrush", "Screaming Frog", "Content Management Systems" ], "skillCount" : 23, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305098f292fd229cef28e4", "title" : "Customer Service Agent", "company" : "Jerry.ai", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Atlanta, Georgia", "locations" : [ "Atlanta, Georgia", "Richmond, Virginia", "Miami, Florida", "Austin, Texas", "Las Vegas, Nevada", "Salt Lake City, Utah", "Scottsdale, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T14:28:03.539", "fingerprint" : "9505c15f6129ee709e7c7fc10ef6f76c13474a6aed8c2287736484afb78f6a1c", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/jerry.ai/f7990fd5-eff9-41e1-b19c-02b1ada0c879/application", "externalId" : "f7990fd5-eff9-41e1-b19c-02b1ada0c879", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "problemSolvingSkills" : "Finding solutions", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Customer Service Agent at Jerry.ai. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:30:27.310", "lastUpdated" : "2026-06-16T14:28:03.539", "ingestTimestamp" : "2026-06-16T00:30:27.310", "mongoId" : "6a305098f292fd229cef28e4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305930f292fd229cf45a25", "title" : "Customer Service Agent", "company" : "Jerry", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Atlanta, Georgia", "locations" : [ "Atlanta, Georgia", "Richmond, Virginia", "Miami, Florida", "Austin, Texas", "Las Vegas, Nevada", "Salt Lake City, Utah", "Scottsdale, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T12:17:24.211", "fingerprint" : "d187e8e4105039e39d508866f11f39c04a086a6560796752dab260242d71fbde", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Jerry.ai/f7990fd5-eff9-41e1-b19c-02b1ada0c879/application", "externalId" : "f7990fd5-eff9-41e1-b19c-02b1ada0c879", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Customer Service Agent at Jerry. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:28:27.796", "lastUpdated" : "2026-06-16T12:17:24.211", "ingestTimestamp" : "2026-06-16T00:28:27.796", "mongoId" : "6a305930f292fd229cf45a25", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305088f292fd229cef1948", "title" : "Customer Service Agent", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orlando, United States", "locations" : [ "Orlando", "United States" ], "timestamp" : "2026-06-16T08:47:36.777", "fingerprint" : "9ff2d5615b38f4f6f731b06bdb9e5deb204e8736681542abe150b3b2005fac0f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132218930-customer-service-agent-", "externalId" : "744000132218930", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer service", "Vehicle management" ], "hardSkillsList" : [ "Rental charges", "Receipt accuracy" ], "hardSkills" : [ { "name" : "Rental charges", "level" : "intermediate" }, { "name" : "Receipt accuracy", "level" : "intermediate" } ], "majorSkills" : "Customer engagement, Vehicle management", "majorSkillsList" : [ "Customer engagement", "Vehicle management" ], "coreResponsibilities" : "Welcome all customers upon arrival, Gather feedback to improve rental experience, Ensure customers take all personal belongings, Discreetly check vehicles for damage, Direct issues to appropriate channels, Advise customers on rental charges, Provide an accurate receipt, Identify and tag vehicles for maintenance, Ensure vehicles are moved to correct location, Work in various weather conditions, Take on additional tasks to support business needs", "domainKnowledge" : "Car rental services", "domainList" : [ "car-rental-services" ], "domainSpecificKnowledge" : [ "Car rental services" ], "specialRequirements" : "Open to travel (5-10%), Some travel by airplane", "qualificationsBasic" : "High school diploma or GED, 1 year of customer service experience, At least 18 years old, Valid driver’s license, Clean driving record, Authorized to work in the United States, Basic computer navigation skills, Familiar with Microsoft Office applications, Work 40 hours per week, Willing to wear a company uniform", "qualificationsPreferred" : "Speaking other languages is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly rate of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival and gather feedback to improve their future rental experience * You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels * You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process * You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience * Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer engagement, Vehicle management. Welcome all customers upon arrival. Gather feedback to improve rental experience", "postedDate" : "2026-06-15T14:49:45.000", "createdAt" : "2026-06-15T21:37:39.001", "lastUpdated" : "2026-06-16T08:47:36.777", "ingestTimestamp" : "2026-06-15T21:37:39.001", "mongoId" : "6a305088f292fd229cef1948", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Rental charges", "Receipt accuracy", "Customer engagement", "Vehicle management", "Customer service", "Car rental services" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305001f292fd229ceeba45", "title" : "Customer Service Agent", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Orlando, United States", "locations" : [ "Orlando", "United States" ], "timestamp" : "2026-06-16T07:21:32.643", "fingerprint" : "cf4800a402513d9b4ee138a94212f50922bbdda8e2510820b62d117dc20679c2", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132218930-customer-service-agent-", "externalId" : "744000132218930", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Orlando", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "28.5421218,-81.3790450" } ], "locationText" : "Orlando, Florida, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer service" ], "hardSkillsList" : [ "Vehicle inspection", "Rental charges advising", "Receipt provision" ], "hardSkills" : [ { "name" : "Vehicle inspection", "level" : "intermediate" }, { "name" : "Rental charges advising", "level" : "intermediate" }, { "name" : "Receipt provision", "level" : "intermediate" } ], "majorSkills" : "Customer engagement, Vehicle management", "majorSkillsList" : [ "Customer engagement", "Vehicle management" ], "coreResponsibilities" : "Welcome all customers upon arrival, Gather feedback to improve rental experience, Ensure customers take all personal belongings, Discreetly check vehicles for damage, Direct vehicle issues to appropriate channels, Advise customers on rental charges, Provide an accurate receipt, Identify and tag vehicles for maintenance, Identify and tag vehicles for grounding, Ensure vehicles are moved to correct location", "domainKnowledge" : "Car rental operations", "domainList" : [ "car-rental-operations" ], "domainSpecificKnowledge" : [ "Car rental operations" ], "communicationSkills" : "Customer-focused process", "problemSolvingSkills" : "Troubleshooting vehicle issues", "specialRequirements" : "Willing to take on additional tasks, Open to travel (5-10%), Some travel by airplane", "qualificationsBasic" : "High school diploma or GED, At least 1 year customer service experience, At least 18 years old, Valid driver’s license, Clean driving record, Authorized to work in the United States, Basic computer navigation skills, Familiar with Microsoft Office applications, Work 40 hours per week, Willing to wear a company uniform", "qualificationsPreferred" : "Speaking other languages is a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly rate of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival and gather feedback to improve their future rental experience * You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels * You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process * You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience * Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer engagement, Vehicle management. Welcome all customers upon arrival. 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At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression * You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels * You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where applicable, turning every return into a brand experience * You identify and tag vehicles for maintenance and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer service, Vehicle inspection, Rental transactions. Welcome all customers. 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At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression * You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels * You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where applicable, turning every return into a brand experience * You identify and tag vehicles for maintenance and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer service, Vehicle inspection, Rental transactions. Welcome all customers. Deliver friendly return experience", "postedDate" : "2026-06-15T14:47:48.000", "createdAt" : "2026-06-15T21:40:24.005", "lastUpdated" : "2026-06-16T04:58:06.281", "ingestTimestamp" : "2026-06-15T21:40:24.005", "mongoId" : "6a305088f292fd229cef194a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Damage inspection", "Fuel level inspection", "Mileage inspection", "Customer service", "Vehicle inspection", "Rental transactions", "Customer engagement", "Vehicle management", "Car rental" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306b01f292fd229cfcecce", "title" : "Client Solutions Manager, Paid Social", "company" : "Sportradar", "industry" : "Sports", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Client Solutions Manager in Vienna, Austria, adjusted for the Sports Tech industry and Sportradar's company profile." }, "location" : "Vienna, AT", "locations" : [ "Vienna", "AT" ], "timestamp" : "2026-06-16T06:40:07.956", "fingerprint" : "d1f5fdc9fcd3f65d3d53c1d53f6df0164c167d7b026d969b96d2415432de38e0", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sportradar/744000132130071-client-solutions-manager-paid-social", "externalId" : "744000132130071", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vienna", "country" : "Austria", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "48.2083537,16.3725042" } ], "locationText" : "Vienna, Austria", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Paid social, Facebook Ads, Instagram Ads, Twitter Ads, LinkedIn Ads, TikTok Ads, Google Analytics, Excel", "professionalSkills" : [ "Client relationship management", "Campaign strategy", "Performance analysis", "Budget management", "Reporting" ], "hardSkillsList" : [ "Campaign optimization", "Performance reporting" ], "hardSkills" : [ { "name" : "Campaign optimization", "level" : "intermediate" }, { "name" : "Performance reporting", "level" : "intermediate" } ], "majorSkills" : "Paid social media, Client solutions, Revenue generation", "majorSkillsList" : [ "Paid social media", "Client solutions", "Revenue generation" ], "coreResponsibilities" : "Develop and execute paid social media strategies, Manage and optimize paid social campaigns, Analyze campaign performance and provide insights, Develop client-facing reports and presentations, Collaborate with internal teams to ensure client success, Identify and pursue new revenue opportunities, Build and maintain strong client relationships, Stay up-to-date with industry trends and best practices", "teamCollaboration" : "Internal teams; Client stakeholders", "domainKnowledge" : "Paid social media advertising; Sports media; Sports betting", "domainList" : [ "paid-social-media-advertising", "sports-media", "sports-betting" ], "domainSpecificKnowledge" : [ "Paid social media advertising", "Sports media", "Sports betting" ], "toolProficiency" : [ "Facebook Ads Manager", "Google Analytics", "Excel" ], "communicationSkills" : "Client presentations; Performance reporting", "problemSolvingSkills" : "Campaign optimization; Performance analysis", "outcomesObjectives" : "Grow revenue from client accounts; Achieve campaign performance goals; Ensure client satisfaction and retention", "qualificationsBasic" : "5+ years of experience in paid social media advertising, Proven track record of managing and growing paid social campaigns, Experience with social media advertising platforms, Experience with analytics and reporting tools", "qualificationsPreferred" : "Experience in the sports media industry, Experience with sports betting or gaming clients", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. Sportradar provides the source code of sport and is the leading global provider of sports betting and sports entertainment products and services. We are NASDAQ-listed and one of the fastest-growing sport-tech companies globally. Our division Sportradar ad:s provides data-driven marketing and sponsorship services to the iGaming industry, designed to help deliver significant efficiency improvements against marketing investments. The ad:s team develops and provides fully customizable, purpose-built, proprietary tools and services. THE ROLE As a Client Solutions Manager within the Paid Social team, you'll work as a hands-on partner to our operator clients, helping them get the most from Sportradar's technology and creative capabilities. You will support client relationships, contribute to campaign and creative strategy, and help translate data into actionable insights. At this level, success means you are reliable, curious, and growing. You can manage day-to-day client needs independently, collaborate across teams, and bring energy and ideas to a fast-moving product that sits at the intersection of sports, data, and advertising. RESPONSIBILITIES * Support and manage client relationships across the major social platforms (Meta, TikTok, Snap, X, and Reddit), owning campaign execution and performance tracking for your accounts. * Develop a solid understanding of each client's business objectives and use that knowledge to contribute to media and creative recommendations. * Monitor campaign performance, surface insights, and prepare clear, well-structured reports for clients and internal stakeholders. * Work cross-functionally with Commercial, Product, Design, and Operations teams to deliver against client briefs and timelines. * Help clients and agencies adopt platform best practices and new product features, acting as a knowledgeable and approachable point of contact. * Support account planning by flagging opportunities for improvement, upsell, or innovation within your portfolio. * Maintain operational accuracy across campaign setup, QA, and reporting workflows. * Contribute to team knowledge by sharing learnings and collaborating with senior team members on strategy and best practices. YOUR PROFILE * 3+ years of experience in digital advertising, with hands-on exposure to paid social campaign management. * Familiarity with one or more major social ad platforms (Meta Ads Manager, TikTok Ads Manager, or Snap Ads Manager). * Comfortable working with data: you can read a performance report, identify what matters, and communicate it clearly. * Organized and detail-oriented, with the ability to manage multiple tasks and deadlines without dropping the ball. * Good communicator, in writing and in conversation, with a client-first mindset. * Proactive and self-motivated; you ask questions, flag issues early, and take ownership of your work. * Experience in iGaming, sports, or digital agency environments is a strong advantage. * Familiarity with 3rd party creative or media buying platforms (e.g. Smartly, Hunch) is a plus but not required. OUR OFFER * Join a global leader in sports data and marketing innovation, combining startup agility with enterprise scale. * Work with leading betting and gaming operators on high-visibility campaigns tied to major sports moments. * Collaborate across creative, data, and product teams in a genuinely international environment. * Hybrid working flexibility based in Vienna. * Access to Sportradar's eAcademy and learning programs to support your professional development. * Be part of a diverse team with real exposure to global accounts and, in time, major sports events. ## Additional Information The minimum monthly salary for this position is according to the Collective Bargaining Agreement. Overpayment will be considered depending on qualifications and working experience. At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!", "summaryDescription" : "Client Solutions Manager, Paid Social at Sportradar. Skills: Paid social media, Client solutions, Revenue generation. Develop and execute paid social media strategies. Manage and optimize paid social campaigns", "postedDate" : "2026-06-15T07:35:00.000", "createdAt" : "2026-06-15T23:50:18.350", "lastUpdated" : "2026-06-16T06:40:07.956", "ingestTimestamp" : "2026-06-15T23:50:18.350", "mongoId" : "6a306b01f292fd229cfcecce", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Campaign optimization", "Performance reporting", "Paid social media", "Client solutions", "Revenue generation", "Client relationship management", "Campaign strategy", "Performance analysis", "Budget management", "Reporting", "Paid social media advertising", "Sports media", "Sports betting", "Facebook Ads Manager", "Google Analytics", "Excel" ], "skillCount" : 16, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Sports Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3061bdf292fd229cf97a05", "title" : "Client Solutions Manager, Paid Social", "company" : "Sportradar", "industry" : "Sports", "salary" : { "min" : 58000.0, "max" : 82000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Client Solutions Manager, Paid Social in Vienna, Austria within the Sports Tech industry, adjusted for seniority and company size." }, "location" : "Vienna, AT", "locations" : [ "Vienna", "AT" ], "timestamp" : "2026-06-16T08:46:12.295", "fingerprint" : "b1a17f661a3056df4409791aec5cde4cf9f7a9cd1eb7c2bec59c3829aca91ef7", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sportradar/744000132130071-client-solutions-manager-paid-social", "externalId" : "744000132130071", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vienna", "country" : "Austria", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "48.2083537,16.3725042" } ], "locationText" : "Vienna, Austria", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Paid social, Facebook Ads, Instagram Ads, Twitter Ads, LinkedIn Ads, Snapchat Ads, TikTok Ads, Google Analytics", "professionalSkills" : [ "Client relationship management", "Campaign strategy", "Performance analysis", "Budget management", "Reporting" ], "hardSkillsList" : [ "Budget allocation", "Performance tracking", "Client communication" ], "hardSkills" : [ { "name" : "Budget allocation", "level" : "intermediate" }, { "name" : "Performance tracking", "level" : "intermediate" }, { "name" : "Client communication", "level" : "intermediate" } ], "majorSkills" : "Paid social media, Client solutions, Revenue generation", "majorSkillsList" : [ "Paid social media", "Client solutions", "Revenue generation" ], "coreResponsibilities" : "Develop and execute paid social media strategies, Manage client paid social media campaigns, Optimize campaigns for performance and ROI, Monitor campaign performance and provide regular reports, Identify new opportunities for client growth, Collaborate with internal teams to ensure client success, Build and maintain strong client relationships, Achieve revenue targets", "teamCollaboration" : "Internal teams; Client stakeholders", "domainKnowledge" : "Sports media; Paid social advertising", "domainList" : [ "sports-media", "paid-social-advertising" ], "domainSpecificKnowledge" : [ "Sports media", "Paid social advertising" ], "toolProficiency" : [ "Facebook Ads Manager", "Google Analytics" ], "communicationSkills" : "Client presentations; Performance reporting", "problemSolvingSkills" : "Campaign optimization; Client retention", "outcomesObjectives" : "Achieve revenue targets; Grow client paid social campaigns; Ensure client satisfaction", "qualificationsBasic" : "5+ years of experience in paid social media, 3+ years of experience in a client-facing role, Proven track record of managing and growing paid social campaigns, Experience with major paid social platforms", "qualificationsPreferred" : "Experience in the sports or media industry, Experience with analytics and reporting tools", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. Sportradar provides the source code of sport and is the leading global provider of sports betting and sports entertainment products and services. We are NASDAQ-listed and one of the fastest-growing sport-tech companies globally. Our division Sportradar ad:s provides data-driven marketing and sponsorship services to the iGaming industry, designed to help deliver significant efficiency improvements against marketing investments. The ad:s team develops and provides fully customizable, purpose-built, proprietary tools and services. THE ROLE As a Client Solutions Manager within the Paid Social team, you'll work as a hands-on partner to our operator clients, helping them get the most from Sportradar's technology and creative capabilities. You will support client relationships, contribute to campaign and creative strategy, and help translate data into actionable insights. At this level, success means you are reliable, curious, and growing. You can manage day-to-day client needs independently, collaborate across teams, and bring energy and ideas to a fast-moving product that sits at the intersection of sports, data, and advertising. RESPONSIBILITIES * Support and manage client relationships across the major social platforms (Meta, TikTok, Snap, X, and Reddit), owning campaign execution and performance tracking for your accounts. * Develop a solid understanding of each client's business objectives and use that knowledge to contribute to media and creative recommendations. * Monitor campaign performance, surface insights, and prepare clear, well-structured reports for clients and internal stakeholders. * Work cross-functionally with Commercial, Product, Design, and Operations teams to deliver against client briefs and timelines. * Help clients and agencies adopt platform best practices and new product features, acting as a knowledgeable and approachable point of contact. * Support account planning by flagging opportunities for improvement, upsell, or innovation within your portfolio. * Maintain operational accuracy across campaign setup, QA, and reporting workflows. * Contribute to team knowledge by sharing learnings and collaborating with senior team members on strategy and best practices. YOUR PROFILE * 3+ years of experience in digital advertising, with hands-on exposure to paid social campaign management. * Familiarity with one or more major social ad platforms (Meta Ads Manager, TikTok Ads Manager, or Snap Ads Manager). * Comfortable working with data: you can read a performance report, identify what matters, and communicate it clearly. * Organized and detail-oriented, with the ability to manage multiple tasks and deadlines without dropping the ball. * Good communicator, in writing and in conversation, with a client-first mindset. * Proactive and self-motivated; you ask questions, flag issues early, and take ownership of your work. * Experience in iGaming, sports, or digital agency environments is a strong advantage. * Familiarity with 3rd party creative or media buying platforms (e.g. Smartly, Hunch) is a plus but not required. OUR OFFER * Join a global leader in sports data and marketing innovation, combining startup agility with enterprise scale. * Work with leading betting and gaming operators on high-visibility campaigns tied to major sports moments. * Collaborate across creative, data, and product teams in a genuinely international environment. * Hybrid working flexibility based in Vienna. * Access to Sportradar's eAcademy and learning programs to support your professional development. * Be part of a diverse team with real exposure to global accounts and, in time, major sports events. ## Additional Information The minimum monthly salary for this position is according to the Collective Bargaining Agreement. Overpayment will be considered depending on qualifications and working experience. At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!", "summaryDescription" : "Client Solutions Manager, Paid Social at Sportradar. Skills: Paid social media, Client solutions, Revenue generation. Develop and execute paid social media strategies. Manage client paid social media campaigns", "postedDate" : "2026-06-15T07:35:00.000", "createdAt" : "2026-06-15T23:49:19.442", "lastUpdated" : "2026-06-16T08:46:12.295", "ingestTimestamp" : "2026-06-15T23:49:19.442", "mongoId" : "6a3061bdf292fd229cf97a05", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Budget allocation", "Performance tracking", "Client communication", "Paid social media", "Client solutions", "Revenue generation", "Client relationship management", "Campaign strategy", "Performance analysis", "Budget management", "Reporting", "Sports media", "Paid social advertising", "Facebook Ads Manager", "Google Analytics" ], "skillCount" : 15, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Sports Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf48497", "title" : "Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Market Research", "salary" : { "min" : 33000.0, "max" : 37000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Columbus, OH, United States", "locations" : [ "Columbus", "OH", "United States" ], "timestamp" : "2026-06-16T09:33:16.490", "fingerprint" : "c28c1e81d1266ac135e503714bfbfabf68e764ae99f6b3c26b6b3eec224fe4fd", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132233689-customer-service-agent", "externalId" : "744000132233689", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Assist customers with questions, Resolve customer inquiries, Ensure positive customer experience, Provide accurate information on products, Resolve customer issues professionally, Maintain accurate customer records, Collaborate with internal departments, Follow established procedures, Identify customer needs, Recommend appropriate solutions", "teamCollaboration" : "Collaborate with internal departments", "communicationSkills" : "Verbal communication skills; Written communication skills", "continuousLearning" : "Professional Development; Skill Enhancement; Hands-On Training; Ongoing Mentorship", "problemSolvingSkills" : "Problem-solving mindset", "outcomesObjectives" : "Ensure customer satisfaction; Contribute to positive customer experience", "qualificationsBasic" : "Basic computer proficiency, Willingness to learn new systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Elevare Branding, we believe exceptional brands are built through creativity, precision, and operational excellence. Our team is dedicated to delivering high-quality branding solutions while fostering a collaborative and growth-oriented work environment. We are currently seeking a detail-focused Production Assistant who is eager to contribute to a fast-paced and professional team. Elevare Branding is seeking a professional and customer-focused Customer Service Agent to join our growing team in Columbus, OH. In this role, you will serve as a key point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive experience with every interaction. The ideal candidate is an excellent communicator who enjoys helping people, solving problems, and contributing to a team-oriented environment. Responsibilities * Assist customers with questions, concerns, and service-related inquiries. * Provide accurate information regarding company products and services. * Resolve customer issues in a professional and timely manner. * Maintain detailed and accurate customer records. * Collaborate with internal departments to ensure customer satisfaction. * Follow established procedures and company standards during customer interactions. * Identify customer needs and recommend appropriate solutions. * Contribute to a positive and supportive customer experience. ## Qualifications * Strong verbal and written communication skills. * Excellent interpersonal and relationship-building abilities. * Strong organizational and time-management skills. * Ability to multitask and prioritize responsibilities effectively. * Problem-solving mindset with strong attention to detail. * Professional demeanor and customer-focused attitude. * Ability to work both independently and collaboratively. * Adaptability in a fast-paced environment. * Basic computer proficiency and willingness to learn new systems. ## Additional Information * Competitive Salary ($33,000 – $37,000 annually) * Career Growth and Advancement Opportunities * Professional Development and Skill Enhancement * Supportive and Collaborative Work Environment * Hands-On Training and Ongoing Mentorship * Valuable Customer Relations Experience * Performance-Based Growth Opportunities * Stable Full-Time Position * Dynamic and Inclusive Company Culture", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. Assist customers with questions. Resolve customer inquiries", "postedDate" : "2026-06-15T15:27:14.000", "createdAt" : "2026-06-15T23:42:36.823", "lastUpdated" : "2026-06-16T09:33:16.490", "ingestTimestamp" : "2026-06-15T23:42:36.823", "mongoId" : "6a305981f292fd229cf48497", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 33000, "salaryAnnualMax" : 37000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30716df292fd229cff926f", "title" : "Customer Service Agent", "company" : "Sutherland", "industry" : "Telecommunications", "salary" : { "min" : 22000.0, "max" : 22000.0, "currency" : "EGP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cairo, Cairo Governorate, EG", "locations" : [ "Cairo", "Cairo Governorate", "EG" ], "timestamp" : "2026-06-16T15:03:39.808", "fingerprint" : "49eb84d40f5c55b23b2edf39c519c96f51fa7cc895958036f02aa1aef4eadb97", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sutherland/744000132160839-customer-service-agent", "externalId" : "744000132160839", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cairo", "state" : "Cairo Governorate", "country" : "Egypt", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "30.0443879,31.2357257" } ], "locationText" : "Cairo, Cairo Governorate, Egypt", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Deliver exceptional customer support, Help customers resolve inquiries with professionalism, Help customers resolve inquiries with efficiency", "communicationSkills" : "English communication", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Rotational shifts, Overnight shifts included, Flexible with shift schedules, Rotational days off", "qualificationsBasic" : "Graduates only, Fully dropped-out students may apply, Males must have completed Military Service, English proficiency B2+ to C1, Excellent communication skills, Excellent interpersonal skills, Ability to work in fast-paced environment, Customer-oriented mindset, Problem-solving skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Sutherland is a global leader in digital transformation, helping some of the world's biggest brands succeed through Artificial Intelligence (AI), Automation, Cloud Engineering, and Advanced Analytics. \uD83D\uDE80 We're Hiring: English Customer Service Representatives | Sutherland \uD83D\uDE80 Looking for a great opportunity to start or grow your career with a global company? Join Sutherland and become part of a dynamic, professional, and fast-growing team! \uD83D\uDCB0 Salary: 22,000 EGP Net \uD83D\uDCE2 Position: Customer Service Agent Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. \uD83D\uDE80 ## Qualifications \uD83D\uDCCD Job Requirements: ✅ Graduates only (Bachelor's degree holders) ✅ Fully dropped-out students may apply ✅ Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable) ✅ English proficiency level: B2+ to C1 ✅ Excellent communication and interpersonal skills ✅ Ability to work in a fast-paced environment ✅ Customer-oriented mindset and problem-solving skills \uD83C\uDF81 Benefits & Perks: ✨ Net salary of 22,000 EGP \uD83D\uDE8D Transportation provided \uD83C\uDFE5 Medical insurance coverage up to 200,000 EGP \uD83D\uDCDA Fully paid training from day one (you will be paid as a full employee during the training period) \uD83D\uDCC8 Career growth and development opportunities within a multinational company \uD83C\uDF0D Professional and supportive work environment ⏰ Working Conditions: \uD83D\uDD04 Rotational shifts \uD83C\uDF19 Overnight shifts are included and candidates must be flexible with shift schedules \uD83D\uDCC5 Rotational days off according to business needs \uD83D\uDCBC If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you! \uD83D\uDCE9 Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917", "summaryDescription" : "Customer Service Agent at Sutherland. Deliver exceptional customer support. Help customers resolve inquiries with professionalism", "postedDate" : "2026-06-15T09:58:27.000", "createdAt" : "2026-06-16T01:36:43.503", "lastUpdated" : "2026-06-16T15:03:39.808", "ingestTimestamp" : "2026-06-16T01:36:43.503", "mongoId" : "6a30716df292fd229cff926f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055daf292fd229cf2247c", "title" : "Customer Service Agent", "company" : "Sutherland", "industry" : "Telecommunications", "salary" : { "min" : 22000.0, "max" : 22000.0, "currency" : "EGP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cairo, Cairo Governorate, EG", "locations" : [ "Cairo", "Cairo Governorate", "EG" ], "timestamp" : "2026-06-16T08:12:17.153", "fingerprint" : "c70ac0cee8fcc1344cba1e4e11a5a92c49e4a0e93a15995a4968a95b82eb7ff3", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sutherland/744000132160839-customer-service-agent", "externalId" : "744000132160839", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cairo", "state" : "Cairo Governorate", "country" : "Egypt", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "30.0443879,31.2357257" } ], "locationText" : "Cairo, Cairo Governorate, Egypt", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Deliver exceptional customer support, Help customers resolve inquiries, Resolve inquiries with professionalism, Resolve inquiries with efficiency", "communicationSkills" : "English communication", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Rotational shifts, Overnight shifts included, Flexible with shift schedules, Rotational days off", "qualificationsBasic" : "Graduates only, Bachelor's degree holders, Fully dropped-out students may apply, Completed Military Service Certificate, English proficiency B2+ to C1, Excellent communication skills, Excellent interpersonal skills, Ability to work in fast-paced environment, Customer-oriented mindset, Problem-solving skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Sutherland is a global leader in digital transformation, helping some of the world's biggest brands succeed through Artificial Intelligence (AI), Automation, Cloud Engineering, and Advanced Analytics. \uD83D\uDE80 We're Hiring: English Customer Service Representatives | Sutherland \uD83D\uDE80 Looking for a great opportunity to start or grow your career with a global company? Join Sutherland and become part of a dynamic, professional, and fast-growing team! \uD83D\uDCB0 Salary: 22,000 EGP Net \uD83D\uDCE2 Position: Customer Service Agent Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. \uD83D\uDE80 ## Qualifications \uD83D\uDCCD Job Requirements: ✅ Graduates only (Bachelor's degree holders) ✅ Fully dropped-out students may apply ✅ Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable) ✅ English proficiency level: B2+ to C1 ✅ Excellent communication and interpersonal skills ✅ Ability to work in a fast-paced environment ✅ Customer-oriented mindset and problem-solving skills \uD83C\uDF81 Benefits & Perks: ✨ Net salary of 22,000 EGP \uD83D\uDE8D Transportation provided \uD83C\uDFE5 Medical insurance coverage up to 200,000 EGP \uD83D\uDCDA Fully paid training from day one (you will be paid as a full employee during the training period) \uD83D\uDCC8 Career growth and development opportunities within a multinational company \uD83C\uDF0D Professional and supportive work environment ⏰ Working Conditions: \uD83D\uDD04 Rotational shifts \uD83C\uDF19 Overnight shifts are included and candidates must be flexible with shift schedules \uD83D\uDCC5 Rotational days off according to business needs \uD83D\uDCBC If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you! \uD83D\uDCE9 Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917", "summaryDescription" : "Customer Service Agent at Sutherland. Deliver exceptional customer support. Help customers resolve inquiries", "postedDate" : "2026-06-15T09:58:27.000", "createdAt" : "2026-06-15T23:34:56.836", "lastUpdated" : "2026-06-16T08:12:17.153", "ingestTimestamp" : "2026-06-15T23:34:56.836", "mongoId" : "6a3055daf292fd229cf2247c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca03274d8ee00a09a1810", "title" : "Agent in Training", "company" : "Eric Rodriguez Agency", "industry" : "Producer", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Eric Rodriguez Agency - Long Beach", "locations" : [ "Eric Rodriguez Agency - Long Beach" ], "timestamp" : "2026-06-15T07:03:20.766", "fingerprint" : "385fdf19c1379cb89e366d43f31e28118adc44097ddcf946088655d728aa904f", "source" : "ashby", "applyUrl" : "https://jobs.ashbyhq.com/farmersd40/0732f8fe-bfe3-4a89-b52e-bc0b8d091fdc/application", "externalId" : "0732f8fe-bfe3-4a89-b52e-bc0b8d091fdc", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Long Beach", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Long Beach, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 2, "experienceLevel" : "Junior", "professionalSkills" : [ "Insurance" ], "hardSkillsList" : [ "sales closings", "Surpass sales goals" ], "softSkillsList" : [ "Eagerness to learn, adapt, take coaching" ], "hardSkills" : [ { "name" : "sales closings", "level" : "intermediate" }, { "name" : "Surpass sales goals", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Eagerness to learn, adapt, take coaching" } ], "majorSkills" : "sales, customer service, communication, negotiation, relationship building", "majorSkillsList" : [ "sales, customer service, communication, negotiation, relationship building" ], "coreResponsibilities" : "Drive revenue growth, deliver personalized insurance solutions, and contribute to a vibrant, team-focused environment. Identify and engage new prospects, consult with individuals and businesses to understand their unique needs and recommend meaningful coverage, cross-sell a full suite of insurance products, build lasting relationships through attentive service, regular reviews, and proactive support, stay current with ongoing product training and compliance awareness, and collaborate with your team to strategize and win together.", "teamCollaboration" : "Collaborate with your team to strategize and win together!", "toolProficiency" : [ "CRM software" ], "communicationSkills" : "phone conversations; negotiation skills; Bilingual skills", "continuousLearning" : "Access top-tier tools and the strength of a nationally recognized insurance brand. Stay current with ongoing product training and compliance awareness. Paid training and continuous learning opportunities.", "problemSolvingSkills" : "Identify and engage new prospects; turning connections into loyal clients; recommend meaningful coverage; Cross-sell a full suite of insurance products", "outcomesObjectives" : "Surpass sales goals and help the agency reach new milestones. Launch your career with comprehensive training, mentorship, and advancement opportunities—including leadership roles and future agency ownership.", "qualificationsBasic" : "1+ year sales, customer service, or insurance experience (preferred). Excellent communication and negotiation skills. Confidence in phone conversations and sales closings. Eagerness to learn, adapt, and take coaching. Organizational skills and a results-driven mindset. Bilingual skills are a plus!", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Agent in Training – Farmers Insurance | Eric Rodriguez Agency, Long Beach, CA Ignite Your Sales Career with a Leading Insurance Agency! Are you ambitious, energetic, and ready to start an exciting new chapter with a respected name in insurance? The Eric Rodriguez Agency is searching for a passionate, driven Agent in Training to join our dynamic Long Beach team and experience the rewards of a successful sales career! What You'll Do As an Agent in Training, you’ll drive revenue growth, deliver personalized insurance solutions, and contribute to a vibrant, team-focused environment. If you love building connections, embrace challenges, and want to play an important part in your clients’ lives, this is your opportunity to shine! Your Path to Success - Launch your career with comprehensive training, mentorship, and advancement opportunities—including leadership roles and future agency ownership. - Access top-tier tools and the strength of a nationally recognized insurance brand. - Enjoy a positive, high-energy culture that rewards achievement and supports professional growth. What You’ll Tackle - Identify and engage new prospects—turning connections into loyal clients. - Consult with individuals and businesses to understand their unique needs and recommend meaningful coverage. - Cross-sell a full suite of insurance products—Auto, Home, Life, Commercial, and more. - Build lasting relationships through attentive service, regular reviews, and proactive support. - Surpass sales goals and help the agency reach new milestones. - Stay current with ongoing product training and compliance awareness. - Use CRM software to track leads, follow-ups, and renewals. - Collaborate with your team to strategize and win together! What You Bring - 1+ year sales, customer service, or insurance experience (preferred) - Excellent communication and negotiation skills - Confidence in phone conversations and sales closings - Eagerness to learn, adapt, and take coaching - Strong organizational skills and a results-driven mindset - Bilingual skills are a plus! Why You'll Love It Here - Base salary plus unlimited commission potential - Exciting performance-based bonuses and incentives - Paid training and continuous learning opportunities - Clear path for career growth, including potential agency ownership - Supportive, team-oriented environment that celebrates success - Health insurance support options (varies by agency) - Paid time off, holidays, and special milestone rewards - The stability and reputation of the Farmers Insurance brand supporting you at every stage Ready to Make Your Mark? This isn’t just another job—it’s the springboard for your insurance career! If you’re passionate, motivated, and ready to excel, the Eric Rodriguez Agency wants to hear from you. Apply now and jumpstart your journey toward success with a team—and a future—you’ll be proud of!", "summaryDescription" : "Agent in Training at Eric Rodriguez Agency. Skills: sales, customer service, communication, negotiation, relationship building. Drive revenue growth, deliver personalized insurance solutions, and contribute to a vibrant, team-focused environment. Identify and engage new prospects, consult with individuals and businesses to understand their unique needs and recommend meaningful coverage, cross-sell a full suite of insurance products, build lasting relationships through attentive service, regular ", "createdAt" : "2026-06-14T17:51:36.361", "lastUpdated" : "2026-06-15T07:03:20.766", "ingestTimestamp" : "2026-06-14T17:51:36.361", "mongoId" : "6a2ca03274d8ee00a09a1810", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "sales closings", "Surpass sales goals", "Eagerness to learn, adapt, take coaching", "sales, customer service, communication, negotiation, relationship building", "Insurance", "CRM software" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.98 }, { "id" : "6a307bdcf292fd229c047f3e", "title" : "Customer Service Return Agent", "company" : "SIXT", "industry" : "Leisure And Travel", "salary" : { "min" : 19.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Salt Lake City, United States", "locations" : [ "Salt Lake City", "United States" ], "timestamp" : "2026-06-16T14:36:24.783", "fingerprint" : "e8131dcf78631c4dcabd2b691b053c548710f19bac34a2162a6cb56a92cadb6e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SIXT/744000132289584-customer-service-return-agent", "externalId" : "744000132289584", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Salt Lake City", "state" : "Utah", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7596198,-111.8867970" } ], "locationText" : "Salt Lake City, Utah, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Welcome customers upon arrival, Inspect rental vehicles for damage, Inspect rental vehicles for fuel levels, Inspect rental vehicles for mileage, Handle findings discreetly, Direct issues to appropriate channels, Complete return transactions accurately, Advise customers on final rental charges, Promote additional SIXT products, Promote additional SIXT services, Identify vehicles for maintenance, Tag vehicles for maintenance, Move vehicles to correct location", "toolProficiency" : [ "Microsoft Office" ], "specialRequirements" : "Work 40 hours per week, Willing to wear uniform, 5–10% travel, Travel by airplane", "qualificationsBasic" : "High school diploma or GED, 1 year customer service experience, At least 18 years old, Valid driver's license, Clean driving record, Authorized to work in US, Basic computer navigation skills, Familiar with Microsoft Office", "qualificationsPreferred" : "Background in sales, Background in service, Background in hospitality, Speaking other languages", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $19.28. YOUR ROLE AT SIXT * You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression * You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels * You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where applicable, turning every return into a brand experience * You identify and tag vehicles for maintenance and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Return Agent at SIXT. Welcome customers upon arrival. Inspect rental vehicles for damage", "postedDate" : "2026-06-15T21:59:54.000", "createdAt" : "2026-06-16T01:37:53.505", "lastUpdated" : "2026-06-16T14:36:24.783", "ingestTimestamp" : "2026-06-16T01:37:53.505", "mongoId" : "6a307bdcf292fd229c047f3e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Microsoft Office" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30791bf292fd229c02f3e5", "title" : "SCM Customer Service Agent", "company" : "Maersk", "industry" : "Logistics", "salary" : { "min" : 1.5E8, "max" : 2.4E8, "currency" : "VND", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior SCM Customer Service Agent in Ho Chi Minh City, Vietnam, adjusted for the logistics industry and a large company size." }, "location" : "Vietnam, Hồ Chí Minh, Ho Chi Minh City, 71100", "locations" : [ "Vietnam, Hồ Chí Minh, Ho Chi Minh City, 71100" ], "timestamp" : "2026-06-16T12:47:37.143", "fingerprint" : "eebe36cca404818f7d03c345b1d00d1a0677ebed4b90c29a5dcd30f07f687baa", "source" : "workday", "language" : "en", "applyUrl" : "https://maersk.wd3.myworkdayjobs.com/Maersk_Careers/job/Vietnam-H-Ch-Minh-Ho-Chi-Minh-City-71100/SCM-Customer-Service-Agent_R184830", "externalId" : "R184830", "industryFunction" : { }, "locationPoint" : "21.06667,106.31667", "structuredLocations" : [ { "city" : "Ho Chi Minh City", "country" : "Vietnam", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "10.8186965,106.6518346" } ], "locationText" : "Ho Chi Minh City, Vietnam", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "PURPOSE SUMMARY As Customer Experience Agent, you will play a vital part in our success: • Owns and manages the customer experience. Manages end-to-end shipment process, in compliance with relevant company procedures and agreements with customer. • Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders to achieve best-in-class Customer Service • You will be the primary point of contact for key customer ensuring smooth execution of the end-to-end logistics lifecycle, working closely with the customer as well as internal and external stakeholders, maintain focus on voice of customer, process efficiency and business growth. **Who we are** Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. **What we offer** This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. **Key Responsibilities** Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): * Customer channel management * Case Management * Customer onboarding and relationship management * Contract and dispute management * Deliver a best-in-class Customer Service experience. * Responds to all enquiries in a timely and accurate manner. * Ensure smooth execution of the end-to-end shipments * Exception Management & Resolutions. * Regularly review and update SOP/IOPs. * Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers, and desires. * Take ownership of the customer issues and solve in an urgent and responsible manner. * Look for improvements in ways of working and drive for service delivery excellence and increase business efficiency. * Focuses on high-quality data to set a high standard for all the assignments managed. * Proactively follow up and keep customer informed of any issues or changes to their shipment. * KPI Achievement. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career stream, individuals work independently and apply standards yet can also make departures from established processes to resolve problems. A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline. Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. **Requirements and competencies:** * At least **02 years’ professional working experience** at **Supply Chain Management (SCM) customer-facing role(s)** in **Ocean Freight / Freight Forwarder** * **Practical experience and technical knowledge in logistics industry is a must** * Language Proficiency: **Native Vietnamese level, Fluent English level** * Hand-on experience with automation tool in Excel, PowerBI is a big plus * Detailed-oriented with careful approach to daily operations * Solid stakeholder management skill * Customer centricity: Ability to understand customers’ situations, perceptions, and expectations. It is putting customer at the core of all decisions related to delivering products, services, and experiences to create customer satisfaction, advocacy, and long-term partnership. * Effective communication: good verbal, written, and presentation skills * Teamwork: works together with others in the business unit to achieve results, fosters teamwork. * Problem-solving skills and the ability to handle challenging situations with diplomacy and professionalism * Positive and proactive attitude. #LI-DNI Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [accommodationrequests@maersk.com](mailto:accommodationrequests@maersk.com).", "summaryDescription" : "SCM Customer Service Agent at Maersk", "postedDate" : "2026-06-16T03:49:10.736", "createdAt" : "2026-06-16T03:49:10.720", "lastUpdated" : "2026-06-16T12:47:37.143", "ingestTimestamp" : "2026-06-16T03:49:10.720", "mongoId" : "6a30791bf292fd229c02f3e5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://maersk.wd3.myworkdayjobs.com/Maersk_Careers/job/Vietnam-H-Ch-Minh-Ho-Chi-Minh-City-71100/SCM-Customer-Service-Agent_R184830", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a903b74d8ee00a068b191", "title" : "Software Engineer, Agent (Dutch speaking)", "company" : "Sierra", "industry" : "Engineering", "salary" : { "min" : 150000.0, "max" : 315000.0, "currency" : "GBP", "frequency" : "Yearly" }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-14T21:32:06.339", "fingerprint" : "293d3e58be848c74e89d01d31f8443e21b61e05c1c42b468748918ee16fc0a36", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/sierra/ae8840cd-f46e-4c96-87b1-53fedf40f94d/application", "externalId" : "ae8840cd-f46e-4c96-87b1-53fedf40f94d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "AI, LLM, React, TypeScript, Go", "professionalSkills" : [ "Customer needs", "Business challenges", "Agent development" ], "hardSkillsList" : [ "AI agent development", "Production systems", "System architecture" ], "softSkillsList" : [ "Agency", "Craftsmanship" ], "hardSkills" : [ { "name" : "AI agent development", "level" : "intermediate" }, { "name" : "Production systems", "level" : "intermediate" }, { "name" : "System architecture", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Agency" }, { "name" : "Craftsmanship" } ], "majorSkills" : "AI agents, Production systems, Customer interaction", "majorSkillsList" : [ "AI agents", "Production systems", "Customer interaction" ], "coreResponsibilities" : "Design production-grade AI agents, Deliver production-grade AI agents, Build AI agents, Ship AI agents, Drive Agent Development Life Cycle, Build AI agents in production, Tune AI agents in production, Evolve AI agents in production, Define ADLC best practices, Partner with large enterprises, Partner with startups, Build AI agents for businesses, Transform business operations, Guide platform evolution, Surface unmet needs, Prototype new tools, Prototype new features, Shape AI agent development, Shape Sierra's product, Design AI agents for companies, Develop AI agents, Refine AI agents, Create AI agent frameworks, Facilitate design partnerships, Experiment with voice models, Integrate voice models", "teamCollaboration" : "Cross-functional teams; Research teams; Product teams; Platform teams", "domainKnowledge" : "AI agents; Customer experience; Financial services; Healthcare; Commerce; Voice models", "domainList" : [ "ai-agents", "customer-experience", "financial-services", "healthcare", "commerce", "voice-models" ], "domainSpecificKnowledge" : [ "AI agents", "Customer experience", "Financial services", "Healthcare", "Commerce", "Voice models" ], "toolProficiency" : [ "Eval frameworks", "Agent tooling", "RAG pipelines", "Prompt engineering" ], "communicationSkills" : "Persuasive communication; Technical audiences; Non-technical audiences", "innovationCreativity" : "Prototype new tools; Prototype new features", "problemSolvingSkills" : "Technical problem-solving; Creative problem solving", "qualificationsBasic" : "Experience building scaling production systems, Technical problem-solving skills, Comfort working directly with customers, Excellent communication skills", "qualificationsPreferred" : "Experience building deploying AI/LLM systems, Founder or founding engineer experience, Familiarity with AI agent tools, Prior experience with React, Prior experience with TypeScript, Prior experience with Go", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT US - At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. - We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. - Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.", "summaryDescription" : "Software Engineer, Agent (Dutch speaking) at Sierra. Skills: AI agents, Production systems, Customer interaction. Design production-grade AI agents. Deliver production-grade AI agents", "postedDate" : "2026-06-11T20:16:25.964", "createdAt" : "2026-06-11T20:16:25.964", "lastUpdated" : "2026-06-14T21:32:06.339", "ingestTimestamp" : "2026-06-11T20:16:25.964", "mongoId" : "6a2a903b74d8ee00a068b191", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "AI agent development", "Production systems", "System architecture", "Agency", "Craftsmanship", "AI agents", "Customer interaction", "Customer needs", "Business challenges", "Agent development", "Customer experience", "Financial services", "Healthcare", "Commerce", "Voice models", "Eval frameworks", "Agent tooling", "RAG pipelines", "Prompt engineering" ], "skillCount" : 19, "jobCategory" : "engineering", "jobSubcategory" : "agent-engineering", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a305981f292fd229cf484cb", "title" : "Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Service Agent in Cincinnati, adjusted for the Marketing industry and company size." }, "location" : "Cincinnati, OH, United States", "locations" : [ "Cincinnati", "OH", "United States" ], "timestamp" : "2026-06-16T10:09:27.525", "fingerprint" : "b7ffb0dfce9f877a0d71c14c8fe569c4c2e71b4aaf57637db7a2319c56ee4794", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132083979-customer-service-agent", "externalId" : "744000132083979", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cincinnati", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.1012809,-84.5127405" } ], "locationText" : "Cincinnati, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Assist customers understand products, Provide accurate information, Provide guidance to customers, Resolve customer complaints, Document customer interactions, Document customer transactions, Collaborate with internal teams, Escalate complex issues", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM software" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Document interactions", "continuousLearning" : "Skill development; Ongoing learning", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "First-contact resolution", "qualificationsBasic" : "Customer service experience, CRM software proficiency, Standard office applications proficiency", "qualificationsPreferred" : "Previous customer service experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. Job Description: We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the primary point of contact for our valued customers, ensuring every interaction is positive, efficient, and solution-oriented. You will play a vital role in maintaining our company's reputation by providing exceptional support through various communication channels such as phone, email, and live chat. Responsibilities: * Respond promptly and professionally to customer inquiries via phone, email, and live chat. * Assist customers in understanding products and services to provide accurate information and guidance. * Handle and resolve customer complaints efficiently, aiming for first-contact resolution. * Document customer interactions and transactions accurately in the company's CRM system. * Collaborate with internal teams to escalate complex issues and ensure timely resolution. ## Qualifications Requirements * Previous experience in customer service or a related role is preferred. * Excellent verbal and written communication skills. * Strong problem-solving abilities and a customer-centric mindset. * Ability to handle multiple tasks and work in a fast-paced environment. * Proficient in using CRM software and standard office applications. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. Respond to customer inquiries. Assist customers understand products", "postedDate" : "2026-06-15T00:42:22.000", "createdAt" : "2026-06-16T00:04:19.394", "lastUpdated" : "2026-06-16T10:09:27.525", "ingestTimestamp" : "2026-06-16T00:04:19.394", "mongoId" : "6a305981f292fd229cf484cb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "CRM software" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6acf74d8ee00a090e2b6", "title" : "Psychologist - 24/7 Dutch Speaking (Freelance)", "company" : "OpenUp", "industry" : "Healthcare", "salary" : { "min" : 41600.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Psychologist in the Netherlands, adjusted for remote work and freelance employment type." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T10:46:03.519", "fingerprint" : "8fc0a6363961510d3e15a2bd85afef13d63ec551870d85c4e09957fff9fcecc5", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.eu.greenhouse.io/openup/jobs/4890442101?gh_jid=4890442101", "externalId" : "4890442101", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Digital tools usage" ], "hardSkillsList" : [ "Psychological support", "Coaching" ], "softSkillsList" : [ "Reliable", "Reflective", "Motivated to learn", "Calm under pressure", "Independent", "Responsible" ], "hardSkills" : [ { "name" : "Psychological support", "level" : "intermediate" }, { "name" : "Coaching", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Reliable" }, { "name" : "Reflective" }, { "name" : "Motivated to learn" }, { "name" : "Calm under pressure" }, { "name" : "Independent" }, { "name" : "Responsible" } ], "majorSkills" : "Mental well-being support, On-call support", "majorSkillsList" : [ "Mental well-being support", "On-call support" ], "coreResponsibilities" : "Cover 24/7 on-call line, Provide immediate emotional support, Help users feel heard, Help users feel grounded, Help users feel supported, Guide users to next step, Document input briefly, Hand over input to day team", "teamCollaboration" : "Experienced psychologists; Supportive operations team", "domainKnowledge" : "Prevention focus; Everyday challenges support; Work-related stress; Self-confidence; Relationship dynamics; Uncertainty about life direction; Acute stress; Anxiety; Panic; Digital tools; Protocols; Escalation guidelines", "domainList" : [ "prevention-focus", "everyday-challenges-support", "work-related-stress", "self-confidence", "relationship-dynamics", "uncertainty-about-life-direction", "acute-stress", "anxiety", "panic", "digital-tools", "protocols", "escalation-guidelines" ], "domainSpecificKnowledge" : [ "Prevention focus", "Everyday challenges support", "Work-related stress", "Self-confidence", "Relationship dynamics", "Uncertainty about life direction", "Acute stress", "Anxiety", "Panic", "Digital tools", "Protocols", "Escalation guidelines" ], "communicationSkills" : "Clear communication; Explaining processes; Setting expectations; Redirecting users", "documentationSkills" : "Brief documentation", "continuousLearning" : "Structured learning path; Intervision sessions; Case reflections; Expert-led discussions", "specialRequirements" : "24/7 on-call shifts, On-call shifts one/two weeks/month, Weekday on-call 5PM-8AM, Weekend on-call Friday 5PM-Monday 8AM, Freelance role, Antivirus enabled on laptop", "outcomesObjectives" : "Make mental well-being accessible; Support people with everyday challenges", "qualificationsBasic" : "Master's degree in Psychology, 1-3 years psychological support experience, Native-level Dutch fluency, English communication skills, Owns laptop with Windows 10+, Owns laptop with MacOS Ventura+", "qualificationsPreferred" : "Experience in coaching, Experience in related settings", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Who we are At OpenUp, our mission is to make mental well-being accessible to everyone. We support companies, their employees, and their families with proactive and practical mental health services. Through our platform, clients can access 1:1 check-ins, online courses, articles, videos, group sessions, mindfulness practices, and a team of committed experts. We believe that mental and physical well-being are deeply connected. With Lifestyle Experts focusing on nutrition, exercise, and sleep, we offer a truly holistic approach that helps people take ownership of their health. We’re proud to work with forward-thinking organizations and are committed to raising the bar on accessible care. OpenUp is ranked in the Top 3 on LinkedIn’s Top Startups list for 2023, 2024 & 2025. We are expanding our international teams and we are searching for like-minded talent. We are already helping over 2000+ (international) companies and 550K+ employees, e. g. Rituals, Deloitte, Decathlon, KPMG, and McDonalds. About the assignment To support our clients and ensure accessibility outside office hours, we are looking for junior psychologists who want to gain real-world exposure while contributing to our mission of making mental well-being direct, approachable, and impactful. At OpenUp, we focus on prevention. We don’t diagnose or provide therapy. We support people with everyday challenges such as work-related stress, self-confidence, relationship dynamics, or uncertainty about direction in life. In this role, your main responsibility will be covering the 24/7 on-call line. Outside office hours, users sometimes reach out briefly with practical questions or because they need immediate emotional support, for example during moments of acute stress, anxiety, or panic. Your role is to be a calm, clear first point of contact: helping users feel heard, grounded, and supported, while guiding them towards the right next step. This is not about providing therapy at night. You will work with a clear protocol, supported by documentation and escalation guidelines. Your input will be briefly documented and handed over to the day team when needed. Alongside the on-call responsibility, you will be invited to a structured learning path, including intervision sessions, case reflections, and expert-led discussions. The time and cost of this learning path are included in the fee. While this is a freelance role, it offers meaningful exposure to applied mental health support in an international, fast-growing organization. About you You’re a junior psychologist who wants to build experience in a practical, real-world setting and feels comfortable being a first point of contact for users. You communicate clearly, stay calm under pressure, and know how to stick to boundaries. We’re looking for someone who: Holds a Master’s degree in Psychology Has 1–3 years of experience in psychological support, coaching, or related settings Is highly reliable, reflective and motivated to learn through practice Has native-level fluency in Dutch, and strong English communication skills Feels confident explaining processes, setting expectations, and redirecting users when needed Understands the difference between support, guidance, and therapy Is tech-savvy and comfortable working with digital tools and protocols Owns a laptop/computer with Windows 10 or later, or MacOS Ventura or later, with antivirus enabled Can work independently, follow clear procedures, and take responsibility during on-call shifts What you can expect Join us at a time of exciting growth, where your expertise and ideas are valued. Here’s what you can expect: A freelance on-call role, primarily focused on 24/7 coverage On-call shifts for one or two full weeks per month, covering: Weekdays: 5:00 PM–8:00 AM Weekends: Friday 5:00 PM–Monday 8:00 AM Fixed payment per week for being on call, regardless of call volume. Access to intervision and expert input included in the fee. Clear protocols, scripts, and escalation logic so you’re never guessing Full onboarding and testing before your first on-call shift Exposure to an international user base and real-life mental health questions Collaboration with experienced psychologists and a supportive operations team Next steps Inspired to be part of OpenUp? We’d love to hear your story. Apply via our website and we’ll get in touch soon. If you have questions, please visit our FAQ page or reach out directly. We warmly welcome applicants of all genders, ages, backgrounds, and life experiences. We believe that diverse perspectives strengthen our work and help us better serve our international clientele. If you’re ready to OpenUp, join us! We may use artificial intelligence (AI) tools to streamline parts of our recruitment process. These tools assist our recruitment team but do not replace human judgement. All hiring decisions are made by humans. If you would like more information about how we use AI in the process, please contact us.", "summaryDescription" : "Psychologist - 24/7 Dutch Speaking (Freelance) at OpenUp. Skills: Mental well-being support, On-call support. Cover 24/7 on-call line. Provide immediate emotional support", "postedDate" : "2026-06-14T08:37:14.096", "createdAt" : "2026-06-14T08:37:14.096", "lastUpdated" : "2026-06-15T10:46:03.519", "ingestTimestamp" : "2026-06-14T08:37:14.096", "mongoId" : "6a2c6acf74d8ee00a090e2b6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Psychological support", "Coaching", "Reliable", "Reflective", "Motivated to learn", "Calm under pressure", "Independent", "Responsible", "Mental well-being support", "On-call support", "Digital tools usage", "Prevention focus", "Everyday challenges support", "Work-related stress", "Self-confidence", "Relationship dynamics", "Uncertainty about life direction", "Acute stress", "Anxiety", "Panic", "Digital tools", "Protocols", "Escalation guidelines" ], "skillCount" : 23, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a7c1d74d8ee00a0664f66", "title" : "Strategist, Agent Development (Dutch speaking)", "company" : "Sierra", "industry" : "Product", "salary" : { "min" : 125000.0, "max" : 245000.0, "currency" : "GBP", "frequency" : "Yearly" }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-14T20:51:18.185", "fingerprint" : "26e41a03cb6c5c576af001818fffa93ceae692540d9e72ed5f790823346b7bce", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Sierra/611a6f2c-b6f8-4dfd-9ae8-4b0b986ac258/application", "externalId" : "611a6f2c-b6f8-4dfd-9ae8-4b0b986ac258", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Product strategy", "Conversational design", "Customer insight", "AI strategies" ], "hardSkillsList" : [ "Conversational AI agents" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Conversational AI agents", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Product strategy, Conversational design, Customer insight", "majorSkillsList" : [ "Product strategy", "Conversational design", "Customer insight" ], "coreResponsibilities" : "Partner with Agent Product Managers, Partner with Agent Engineers, Scope AI agents, Build AI agents, Ship AI agents, Be a trusted advisor to customers, Drive customer AI strategies, Build conversational AI agents, Design conversational AI agents, Refine conversational AI agents, Drive execution of agent development projects, Drive delivery of agent development projects, Coordinate across stakeholders, Ensure clear communication, Develop relationships, Contribute data-driven insights, Contribute strategic insights", "teamCollaboration" : "Cross-functional collaboration; Technical stakeholders; Non-technical stakeholders", "projectManagementSkills" : [ "Manage multiple projects" ], "domainKnowledge" : "AI agents; Customer conversations", "domainList" : [ "ai-agents", "customer-conversations" ], "domainSpecificKnowledge" : [ "AI agents", "Customer conversations" ], "communicationSkills" : "Verbal communication; Written communication; Convey technical information", "problemSolvingSkills" : "Analytical skills; Critical thinking; Identify risks; Identify issues; Develop mitigation strategies; Handle unexpected challenges", "qualificationsBasic" : "Outstanding Communication Skills, Technical Expertise, Problem-Solving and Analytical Skills, Leadership and Team Management", "qualificationsPreferred" : "Degree in Computer Science, Degree in Engineering, Degree in Mathematics, Equivalent practical experience, MBA, Comparable experience at the intersection of technology and operations", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT US - At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. - We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. - Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. You’ll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life. - Be a trusted advisor to our customers and drive their AI strategies. - Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved. - Drive execution and delivery of multiple complex, high-visibility agent development projects. - Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process. - Ensure clear communication across all stakeholders while developing strong relationships. - Contribute data-driven, strategic insights to customers and internal team decisions. WHAT YOU'LL BRING - Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity. - Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents. - Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products. - Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents. - Foundational Expertise: - Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus. - MBA or comparable experience at the intersection of technology and operations is another strong plus. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.", "summaryDescription" : "Strategist, Agent Development (Dutch speaking) at Sierra. Skills: Product strategy, Conversational design, Customer insight. Partner with Agent Product Managers. Partner with Agent Engineers", "postedDate" : "2026-06-11T17:07:40.966", "createdAt" : "2026-06-11T17:07:40.966", "lastUpdated" : "2026-06-14T20:51:18.185", "ingestTimestamp" : "2026-06-11T17:07:40.966", "mongoId" : "6a2a7c1d74d8ee00a0664f66", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Conversational AI agents", "Leadership", "Product strategy", "Conversational design", "Customer insight", "AI strategies", "Manage multiple projects", "AI agents", "Customer conversations" ], "skillCount" : 9, "jobCategory" : "product", "jobSubcategory" : "agent-strategist", "dataQualityScore" : 0.8888889, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2a7c1d74d8ee00a0664f65", "title" : "Software Engineer, Agent (Dutch speaking)", "company" : "Sierra", "industry" : "Engineering", "salary" : { "min" : 150000.0, "max" : 315000.0, "currency" : "GBP", "frequency" : "Yearly" }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-13T17:31:09.793", "fingerprint" : "35b8eee8502187a9b1ba8c5116200853b421c9250033fc6f62175f71326821d5", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Sierra/ae8840cd-f46e-4c96-87b1-53fedf40f94d/application", "externalId" : "ae8840cd-f46e-4c96-87b1-53fedf40f94d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "AI, LLM, React, TypeScript, Go", "professionalSkills" : [ "Customer needs", "Business challenges", "Agent development" ], "hardSkillsList" : [ "AI agent development", "Production systems", "System architecture" ], "softSkillsList" : [ "Agency", "Craftsmanship" ], "hardSkills" : [ { "name" : "AI agent development", "level" : "intermediate" }, { "name" : "Production systems", "level" : "intermediate" }, { "name" : "System architecture", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Agency" }, { "name" : "Craftsmanship" } ], "majorSkills" : "AI agents, Production systems, Customer interaction", "majorSkillsList" : [ "AI agents", "Production systems", "Customer interaction" ], "coreResponsibilities" : "Design production-grade AI agents, Deliver production-grade AI agents, Build AI agents, Ship AI agents, Drive Agent Development Life Cycle, Build AI agents in production, Tune AI agents in production, Evolve AI agents in production, Define ADLC best practices, Partner with large enterprises, Partner with startups, Build AI agents for customers, Transform business operations, Guide platform evolution, Surface unmet needs, Prototype new tools, Prototype new features, Shape AI agent development, Shape Sierra's product, Design AI agents for companies, Develop AI agents, Refine AI agents, Create AI agent frameworks, Facilitate design partnerships, Experiment with voice models, Integrate voice models", "teamCollaboration" : "Cross-functional teams; Research teams; Product teams; Platform teams", "domainKnowledge" : "AI agents; Customer experience; Financial services; Healthcare; Commerce; Telecommunications; Media; Voice models", "domainList" : [ "ai-agents", "customer-experience", "financial-services", "healthcare", "commerce", "telecommunications", "media", "voice-models" ], "domainSpecificKnowledge" : [ "AI agents", "Customer experience", "Financial services", "Healthcare", "Commerce", "Telecommunications", "Media", "Voice models" ], "toolProficiency" : [ "Eval frameworks", "Agent tooling", "RAG pipelines", "Prompt engineering" ], "communicationSkills" : "Persuasive communication; Technical audiences; Non-technical audiences", "innovationCreativity" : "Prototype new tools; Prototype new features", "problemSolvingSkills" : "Technical problem-solving; Creative problem solving", "qualificationsBasic" : "Experience building scaling production systems, Technical problem-solving skills, Comfort working directly with customers, Excellent communication skills", "qualificationsPreferred" : "Experience building deploying AI/LLM systems, Founder or founding engineer experience, Familiarity with AI agent tools, Prior experience with React, Prior experience with TypeScript, Prior experience with Go", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT US - At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. - We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. - Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.", "summaryDescription" : "Software Engineer, Agent (Dutch speaking) at Sierra. Skills: AI agents, Production systems, Customer interaction. Design production-grade AI agents. 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We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. - We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. - Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. You’ll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life. - Be a trusted advisor to our customers and drive their AI strategies. - Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved. - Drive execution and delivery of multiple complex, high-visibility agent development projects. - Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process. - Ensure clear communication across all stakeholders while developing strong relationships. - Contribute data-driven, strategic insights to customers and internal team decisions. WHAT YOU'LL BRING - Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity. - Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents. - Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products. - Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents. - Foundational Expertise: - Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus. - MBA or comparable experience at the intersection of technology and operations is another strong plus. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.", "summaryDescription" : "Strategist, Agent Development (Dutch speaking) at Sierra. Skills: Product strategy, Conversational design, Agent development. Partner with Agent Product Managers. Partner with Agent Engineers", "postedDate" : "2026-06-11T16:51:34.134", "createdAt" : "2026-06-11T16:51:34.134", "lastUpdated" : "2026-06-13T10:47:41.971", "ingestTimestamp" : "2026-06-11T16:51:34.134", "mongoId" : "6a2a903b74d8ee00a068b192", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Software development", "Product management", "Engineering principles", "Conversational AI", "Data-driven insights", "Leadership", "Product strategy", "Conversational design", "Agent development", "Customer insight", "AI strategies", "Manage multiple projects", "AI agents", "Customer conversations" ], "skillCount" : 14, "jobCategory" : "product", "jobSubcategory" : "agent-strategist", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c683e74d8ee00a0902bdf", "title" : "Sales Development Representative - Belgium (Dutch Speaking)", "company" : "Deliveroo", "industry" : "All Cost Centers", "salary" : { "min" : 27700.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Manchester - Main Office", "locations" : [ "Manchester - Main Office" ], "timestamp" : "2026-06-15T09:25:12.803", "fingerprint" : "0a31feac1ae1cb1d54b3f14232a1a4d881c35cc47f45f40c69d6fea8ca72e345", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/deliveroo/eba54132-d250-4378-bce3-f28d1badd061/application", "externalId" : "eba54132-d250-4378-bce3-f28d1badd061", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Sales processes", "Client relationships", "Revenue generation", "Deal closure" ], "hardSkillsList" : [ "Sales pipeline management", "Action plan building", "Contract handling", "Customer documentation" ], "hardSkills" : [ { "name" : "Sales pipeline management", "level" : "intermediate" }, { "name" : "Action plan building", "level" : "intermediate" }, { "name" : "Contract handling", "level" : "intermediate" }, { "name" : "Customer documentation", "level" : "intermediate" } ], "majorSkills" : "Sales, Customer engagement, Food business model", "majorSkillsList" : [ "Sales", "Customer engagement", "Food business model" ], "coreResponsibilities" : "Engage outbound leads, Handle inbound inquiries, Convert prospects, Acquire new business, Connect with prospects, Build relationships with owners, Understand owner needs, Advise on business growth, Develop food business knowledge, Manage sales pipeline, Build daily action plans, Meet monthly targets, Collaborate with Activation Teams, Ensure smooth onboarding, Handle administrative tasks, Handle contracts, Handle customer documentation", "teamCollaboration" : "Activation Teams", "domainKnowledge" : "Food business model", "domainList" : [ "food-business-model" ], "domainSpecificKnowledge" : [ "Food business model" ], "communicationSkills" : "Phone engagement", "continuousLearning" : "Professional development", "outcomesObjectives" : "Hit monthly targets; Hit monthly commissions", "qualificationsBasic" : "Fluent in Dutch, Fluent in English, Confidence to make cold calls, Ability to work individually, Ability to work as part of a team", "qualificationsPreferred" : "Previous sales experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Are you ready to take your career to the next level in a fast-paced, dynamic environment? Join our ambitious and growing team as a Sales Development Representative (SDR) supporting the Belgium Market in the heart of Manchester City Centre Hours of work will be Monday to Friday, 37.5 hours per week. This is a hybrid role, working in the Manchester office 3 days a week. In this role, you’ll have the opportunity to connect with decision-makers in the restaurant industry, helping them join the Deliveroo platform and develop their business. If you’re excited about mastering the ins and outs of the food business model, this is the perfect role for you. No previous sales experience is required – just bring your enthusiasm, people skills, and a passion for learning ! What's in it for you? - Base salary of £27,700, with uncapped monthly commissions for hitting targets. - Be part of a thriving international business and work closely with Belgium based clients. - A supportive, high-energy team that values your growth and success. - Hybrid work option after completing probation, offering flexibility. What will you do? - Both engage outbound leads and handle inbound inquiries to convert prospects into loyal/ performing Deliveroo partners. - Acquire new business primarily by phone and email, spending several hours each day connecting with prospects. - Build strong relationships with restaurant owners and managers, understanding their needs, and advising them on how Deliveroo can help their business grow. - Develop food business model knowledge, becoming an expert in the sector and using this to guide your conversations with potential partners. - Manage your sales pipeline, stay organised, and build daily action plans to meet monthly targets. - Collaborate closely with ‘Activation Teams’ to ensure smooth onboarding for new partners, from contracts to photoshoots to tablet setups. - Take care of administrative tasks, including handling contracts and customer documentation with precision and attention to detail. What do we expect from you? - Fluency in Dutch (spoken and written) – you’ll be working directly with the Dutch speaking prospects. - Strong communication skills and confidence in spending several hours on the phone each day engaging with prospects. - Organisational skills – you’ll need to stay on top of leads, manage your Pipeline & time effectively, and ensure all paperwork is completed accurately. - A customer-first mindset – you’ll be the face (and the voice) of Deliveroo, so it’s crucial to build trust and demonstrate our commitment to helping restaurant owners succeed. - A drive to achieve sales targets and contribute to a high-performing team. If you're looking for a role that combines customer engagement, sales, and an opportunity to dive deep into the food business, apply today and start making an impact with Deliveroo! Requirements - Fluent in Dutch & English - Commitment to succeed in a sales environment with a high earning potential - The confidence to make regular cold calls - Ability to work individually and as part of a team - An eagerness to develop professionally - at Deliveroo we want you to succeed and offer professional development - Passionate about our customers and being the definitive food partner of choice Employee Perks - Access to Deliveroo Plus (offering unlimited free delivery) - Discounted Gym membership - Buzz Days & Incentives Life at Deliveroo The culture at Deliveroo is crucial to the success of the business, Manchester is home to Deliveroo's UKI & EU SMB Team and hosts the only SMB SDR team in the UK! The office is an open plan and modern workspace, making it a great environment to learn and enjoy working. You will be surrounded by a friendly, supportive, and rigorous work culture and are exposed to the decision-making process with management and like-minded individuals. Trust is the ultimate foundation of Deliveroo. Employees are trusted with accountability and are given opportunities to share ideas and collaborate. Individual freedom is an important success factor at Deliveroo, providing a safe space for creativity and new ideas. We promote this positive culture with a focus on health and well-being of employees where everyone can be their authentic self. Benefits and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a range of great benefits in areas including health, family, finance, community, convenience, growth, time away. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing businesses in an exciting space. ", "summaryDescription" : "Sales Development Representative - Belgium (Dutch Speaking) at Deliveroo. Skills: Sales, Customer engagement, Food business model. Engage outbound leads. Handle inbound inquiries", "createdAt" : "2026-06-14T04:24:14.389", "lastUpdated" : "2026-06-15T09:25:12.803", "ingestTimestamp" : "2026-06-14T04:24:14.389", "mongoId" : "6a2c683e74d8ee00a0902bdf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Sales pipeline management", "Action plan building", "Contract handling", "Customer documentation", "Sales", "Customer engagement", "Food business model", "Sales processes", "Client relationships", "Revenue generation", "Deal closure" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Food & Beverage", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2c5de974d8ee00a08df6c9", "title" : "French Speaking Back Office Gaming Support Agent - Work In Sofia", "company" : "Mercier Consultancy Group", "industry" : "Computer Games", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level French Speaking Back Office Gaming Support Agent in Sofia, Bulgaria, adjusted for the gaming industry." }, "location" : "Paris, Île-de-France, France", "locations" : [ "Paris, Île-de-France, France" ], "timestamp" : "2026-06-15T00:33:28.669", "fingerprint" : "94861b1c9162a732543f4a70b7e4f955fc86f06a82a5069fb7760c5ebf4098e6", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/1B1818F0D9/apply", "externalId" : "1B1818F0D9", "industryFunction" : { }, "locationPoint" : "48.85341,2.3488", "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer service", "Back office support" ], "majorSkills" : "Customer support, Back office operations", "majorSkillsList" : [ "Customer support", "Back office operations" ], "coreResponsibilities" : "Provide back office support, Resolve account issues, Resolve payment issues, Resolve technical issues, Collaborate with internal teams, Ensure problem resolution, Ensure process improvements, Maintain documentation, Stay up to date with gaming products, Stay up to date with industry trends, Stay up to date with regulations, Participate in training", "teamCollaboration" : "Internal teams", "domainKnowledge" : "Gaming products; Industry trends; Regulations", "domainList" : [ "gaming-products", "industry-trends", "regulations" ], "domainSpecificKnowledge" : [ "Gaming products", "Industry trends", "Regulations" ], "toolProficiency" : [ "CRM systems", "Office software" ], "communicationSkills" : "Customer-focused", "documentationSkills" : "Maintain documentation", "continuousLearning" : "Ongoing training", "problemSolvingSkills" : "Problem resolution", "specialRequirements" : "Willingness to work in Sofia", "qualificationsBasic" : "Fluency in French, Experience in back office support, Experience in customer service, Organizational skills, Attention to detail, Excellent communication skills, Customer-focused attitude, Ability to work independently, Ability to work in a team, Familiarity with CRM systems, Familiarity with office software, Willingness to work in Sofia, Adapt to local culture", "qualificationsPreferred" : "Experience in gaming industry, Knowledge of English", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is seeking a French Speaking Back Office Gaming Support Agent to join our team in Sofia. This role is ideal for individuals fluent in French who are eager to support gaming operations and contribute to delivering exceptional customer service. You will play a key role in managing customer inquiries and ensuring smooth back office processes. ### Key Responsibilities * Provide effective back office support for French-speaking customers through various communication channels. * Assist in resolving account, payment, and technical issues promptly and accurately. * Collaborate with internal teams to ensure efficient problem resolution and process improvements. * Maintain accurate documentation of customer interactions and back office procedures. * Stay up to date with gaming products, industry trends, and regulations. * Participate in ongoing training to enhance professional knowledge and skills. **Requirements** * Fluency in French (written and spoken) is required; knowledge of English is an asset. * Experience in back office support or customer service, preferably within the gaming industry. * Strong organizational skills and attention to detail. * Excellent communication skills with a customer-focused attitude. * Ability to work efficiently both independently and in a team environment. * Familiarity with CRM systems and office software. * Willingness to work in Sofia and adapt to the local culture. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. Monthly Performance Bonus 4. 1500 Euro Signing Bonus 5. Fully Paid Training 6. Health Insurance 7. Monthly accommodation bonus", "summaryDescription" : "French Speaking Back Office Gaming Support Agent - Work In Sofia at Mercier Consultancy Group. Skills: Customer support, Back office operations. Provide back office support. Resolve account issues", "postedDate" : "2026-06-11T00:00:00.000", "createdAt" : "2026-06-12T22:36:37.646", "lastUpdated" : "2026-06-15T00:33:28.669", "ingestTimestamp" : "2026-06-12T22:36:37.646", "mongoId" : "6a2c5de974d8ee00a08df6c9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/1B1818F0D9", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Customer support", "Back office operations", "Customer service", "Back office support", "Gaming products", "Industry trends", "Regulations", "CRM systems", "Office software" ], "skillCount" : 9, "jobCategory" : "other", "jobSubcategory" : "computer-games", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Gaming" }, { "id" : "6a2ca03274d8ee00a09a180e", "title" : "Agent in Training", "company" : "Farmers Insurance", "industry" : "Producer", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for an entry-level Agent in Training position in Burbank, United States, adjusted for the insurance industry and company size." }, "location" : "Marlen Paoletta Agency - Burbank", "locations" : [ "Marlen Paoletta Agency - Burbank" ], "certifications" : [ "Insurance license" ], "timestamp" : "2026-06-15T08:30:28.879", "fingerprint" : "ca7e2da03093923ba7f057ec546169533d10f326fce0f5b0c13aadfac23f13d0", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/farmersd40/ad9f5008-97f7-4e73-8d6b-6bf016043146/application", "externalId" : "ad9f5008-97f7-4e73-8d6b-6bf016043146", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Burbank", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.1812089,-118.3072010" } ], "locationText" : "Burbank, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Sales", "Client relationships", "Revenue generation", "Deal closure" ], "hardSkillsList" : [ "Insurance sales" ], "hardSkills" : [ { "name" : "Insurance sales", "level" : "intermediate" } ], "majorSkills" : "Sales, Client service", "majorSkillsList" : [ "Sales", "Client service" ], "coreResponsibilities" : "Work onsite, Communicate with Spanish-speaking clients, Serve Spanish-speaking clients, Leverage agency leads, Drive new business, Expand client base, Consult with clients, Assess insurance needs, Recommend tailored solutions, Sell Auto insurance, Sell Home insurance, Sell Life insurance, Sell Commercial insurance, Cross-sell insurance products, Build relationships, Maintain relationships, Ongoing service, Policy reviews", "domainKnowledge" : "Insurance products", "domainList" : [ "insurance-products" ], "domainSpecificKnowledge" : [ "Insurance products" ], "communicationSkills" : "Client communication", "continuousLearning" : "Ongoing training; Professional development", "outcomesObjectives" : "Turn opportunities into relationships; Further career", "qualificationsBasic" : "Fluent in Spanish and English, Possess communication skills, Possess organizational skills, Motivated, Goal-oriented, Coachable", "qualificationsPreferred" : "Insurance sales experience, Related field experience, Active insurance license, Willing to obtain license", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Agent in Training – Farmers Insurance | Marlen Paoletta Agency, Burbank, CA Are you looking to build a rewarding career in insurance with a respected national brand? Farmers Insurance, at the Marlen Paoletta Agency in Burbank, seeks an ambitious, motivated, and bilingual (Spanish/English) Agent in Training to join our team. This onsite position offers a consistent flow of agency-provided leads, letting you focus on turning opportunities into lasting client relationships while furthering your career. About Marlen Paoletta Agency At Farmers Insurance – Marlen Paoletta Agency, we pride ourselves on delivering exceptional service in a supportive, professional workplace. As part of a respected national brand, our agency blends the strength and stability of Farmers Insurance with the personalized approach and growth potential of a thriving local business. Role Responsibilities As an Agent in Training, you will: - Work onsite at our Burbank location - Communicate effectively with and serve Spanish-speaking clients - Leverage agency-supplied leads to drive new business and expand your client base - Consult with clients to assess insurance needs and recommend tailored solutions - Sell and cross-sell a wide range of products, including Auto, Home, Life, and Commercial Insurance - Build and maintain strong relationships through ongoing service and policy reviews - Stay updated on products, compliance requirements, and industry trends Qualifications & Skills We are looking for candidates who: - Are fluent in Spanish and English - Have experience in insurance sales or a related field (preferred but not required) - Hold an active insurance license(s) or are willing to obtain one - Possess strong communication and organizational skills - Are motivated, goal-oriented, and coachable - Can build rapport with clients and deliver an excellent customer experience What You’ll Get When you join the Marlen Paoletta Agency, you’ll enjoy: - Base salary plus uncapped commission and performance-based bonuses - Consistent leads provided by the agency - Professional development with ongoing training and support - Opportunities for career growth and advancement, including a pathway to agency ownership - Paid time off and flexible scheduling options (based on agency needs) - The strength and reputation of a respected national brand Take the Next Step – Apply Today If you’re ready to launch or advance your insurance career with a trusted brand and your bilingual skills, apply today to become a valued Agent in Training at Marlen Paoletta’s Farmers Insurance agency in Burbank, CA. Start your journey to a successful and meaningful career with real advancement opportunities—apply now!", "summaryDescription" : "Agent in Training at Farmers Insurance. Skills: Sales, Client service. Work onsite. Communicate with Spanish-speaking clients", "createdAt" : "2026-06-14T04:05:31.388", "lastUpdated" : "2026-06-15T08:30:28.879", "ingestTimestamp" : "2026-06-14T04:05:31.388", "mongoId" : "6a2ca03274d8ee00a09a180e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Insurance sales", "Sales", "Client service", "Client relationships", "Revenue generation", "Deal closure", "Insurance products", "Insurance license" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2cc39874d8ee00a0a09c8e", "title" : "Customer Experience Agent", "company" : "loveholidays", "industry" : "Customer Experience", "salary" : { "min" : 28000.0, "max" : 35000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Experience Agent in London, United Kingdom, with adjustments for the travel industry and company size." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T01:57:26.427", "fingerprint" : "8634ffbc57c24b0345ad014be1aa14779c5b02b5dbdb0b82b79d620fb51a3374", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/loveholidays/dc929393-bd22-4643-83c4-df8b409e5ffd/application", "externalId" : "dc929393-bd22-4643-83c4-df8b409e5ffd", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "Web-based applications", "professionalSkills" : [ "Market insight", "Content quality assurance", "Chatbot training" ], "hardSkillsList" : [ "Translation", "Proofreading" ], "softSkillsList" : [ "Adaptability", "Negotiation" ], "hardSkills" : [ { "name" : "Translation", "level" : "intermediate" }, { "name" : "Proofreading", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Negotiation" } ], "majorSkills" : "Customer support, Social media engagement, Complaint resolution", "majorSkillsList" : [ "Customer support", "Social media engagement", "Complaint resolution" ], "coreResponsibilities" : "Manage outbound transactions, Resolve pre-booked holiday issues, Respond to customer inquiries, Engage on social media channels, Handle complex customer complaints, Serve as escalation channel, Conduct outbound calls, Provide market insights, Translate content, Vet documents, Train chatbot", "teamCollaboration" : "Marketing team; Tech team; International business", "domainKnowledge" : "Polish market knowledge; Customer trends", "domainList" : [ "polish-market-knowledge", "customer-trends" ], "domainSpecificKnowledge" : [ "Polish market knowledge", "Customer trends" ], "toolProficiency" : [ "Facebook", "Twitter" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Content translation; Document vetting", "continuousLearning" : "Individualised training budget", "problemSolvingSkills" : "Issue resolution", "outcomesObjectives" : "Build customer trust; Ensure service quality; Drive market knowledge", "qualificationsBasic" : "Native or near-native Polish fluency, Excellent English communication, Experience in high-volume customer service, Social media customer interaction experience", "qualificationsPreferred" : "Fluency in German", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Why loveholidays? At loveholidays - we trailblaze together. We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away. Here, we're doing things differently to open the world to everyone, and our Customer Experience team is at the forefront of driving cutting-edge innovation. Join our fast-growing business where your ideas are heard and new thinking shapes how millions book their holidays. You'll accelerate your growth in our fast-paced environment, tackling daily challenges and learning from inspiring leaders and teammates. Be empowered to create impact for our future by shaping the most-loved package holiday experience for millions. As we pursue ambitious plans to expand across Europe, you'll be part of a fun-loving international community achieving great things together. The impact you’ll have: The role of Customer Experience Agent is critical at loveholidays. You will be the voice of the company as we launch in Poland, providing dedicated support for outbound transactions before, during, and after their holidays. For this new market, we need a true all-rounder who is flexible and prepared to participate in many and varied activities, adapting quickly should the focus shift to handling inbound customer queries and any other relevant tasks. You will be building and maintaining customer trust in Poland, ensuring exceptional service quality, and driving cultural and market knowledge across the wider business. Your day-to-day: Customer Support & Escalations: - Outbound Transaction Management: Proactively manage and resolve issues related to pre-booked package holiday components for Polish customers (flights, hotels, transfers, etc.). - Social Media Engagement: Act as the primary responder for customer inquiries and engagement across social media channels, initially focusing on Facebook and Twitter, with the flexibility to expand to new channels as the market grows. - Complaint Resolution: Serve as the final escalation channel, handling complex customer complaints and issues efficiently and empathetically, including outbound calling when necessary to resolve urgent matters. Marketing, Content & Tech Support: - Market Insight: Support the Marketing team by providing valuable market insights, understanding customer trends, and sharing knowledge about what motivates customers in the Polish market. - Content & Quality Assurance: Support content teams with expert translations and vet both internal and customer-facing documents and web content for correct spelling and grammatical accuracy in Polish. - Chatbot Training: Collaborate with the Tech team to train our chatbot, Sandy, helping it to effectively learn and communicate fluently in Polish. Your skillset: - Language Fluency (Essential): Native or near-native level fluency in Polish, combined with excellent verbal and written communication in English. - Communication & Negotiation: Exceptional verbal communication skills, including the ability to conduct professional outbound calls for sensitive escalation cases. - Customer Service Experience: Previous experience in a high-volume customer service or contact centre environment, ideally in travel, but not a necessity. - Social Media Proficiency: Demonstrable experience in managing public customer interactions and resolving issues via social media platforms (Facebook, Twitter). - Attention to Detail: Meticulous approach to proofreading, translation, and data entry for content accuracy. - Strong Technical Abilities: Proficient in using web-based applications for multiple hotel suppliers, airlines, and our internal systems. - Adaptability: Ability to multi-task, prioritise, and manage time effectively in a fast-paced environment and adapt quickly to potential shifts toward handling inbound transactions. Desirable: - Fluency in Germany is highly beneficial. The interview journey: 1. Intro with a member of the Talent team - 30 minutes 2. Language vetting with a native language speaker - 15 minutes 3. Interview with Head of CX Germany & CX Operations Manager International - 1 hour Perks of joining us: Other than an amazing environment for you to grow, have impact and show the world your incredible skills, we offer the following benefits: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Enhanced maternity/paternity leave - Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.", "summaryDescription" : "Customer Experience Agent at loveholidays. Skills: Customer support, Social media engagement, Complaint resolution. Manage outbound transactions. Resolve pre-booked holiday issues", "createdAt" : "2026-06-14T21:05:12.400", "lastUpdated" : "2026-06-16T01:57:26.427", "ingestTimestamp" : "2026-06-14T21:05:12.400", "mongoId" : "6a2cc39874d8ee00a0a09c8e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Translation", "Proofreading", "Adaptability", "Negotiation", "Customer support", "Social media engagement", "Complaint resolution", "Market insight", "Content quality assurance", "Chatbot training", "Polish market knowledge", "Customer trends", "Facebook", "Twitter" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5de874d8ee00a08df68c", "title" : "Dutch Speaking Reservations Agent - Work In Greece - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Leisure, Travel & Tourism", "salary" : { "min" : 16000.0, "max" : 22000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Dutch Speaking Reservations Agent in Greece, remote, with adjustments for the hospitality industry and full-time employment." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T02:30:17.006", "fingerprint" : "0e4e172c5392f2dd9711b629d9ff97778837f52f226fa3e09234629345a8e575", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/301FE03770/apply", "externalId" : "301FE03770", "industryFunction" : { }, "locationPoint" : "40.4637,-3.7492", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer service", "Reservations" ], "majorSkills" : "Reservations, Customer service", "majorSkillsList" : [ "Reservations", "Customer service" ], "coreResponsibilities" : "Assist Dutch-speaking customers with reservations, Provide accurate information, Manage reservation modifications, Resolve customer inquiries, Maintain detailed records, Collaborate with colleagues", "teamCollaboration" : "Work with colleagues", "domainKnowledge" : "Travel industry; Hospitality industry", "domainList" : [ "travel-industry", "hospitality-industry" ], "domainSpecificKnowledge" : [ "Travel industry", "Hospitality industry" ], "continuousLearning" : "Fully Paid Training", "specialRequirements" : "Willingness to relocate", "qualificationsBasic" : "Fluency in Dutch, Proficiency in English", "qualificationsPreferred" : "Experience in reservations, Customer service experience, Hospitality sector experience, Familiarity with online booking platforms, Familiarity with CRM tools", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy Group is offering an exciting opportunity for a Dutch Speaking Reservations Agent to work in Greece with paid relocation support. This role involves assisting Dutch-speaking clients with their booking needs, providing excellent customer service, and ensuring a seamless reservation process within the travel and hospitality industry. ### Key Responsibilities * Assist Dutch-speaking customers with accommodation and travel reservations through various communication channels including phone, email, and chat. * Provide accurate and up-to-date information regarding properties, prices, policies, and booking procedures. * Manage reservation modifications, cancellations, and special requests efficiently. * Resolve customer inquiries promptly and professionally to maintain high customer satisfaction. * Maintain detailed records of interactions and bookings using company systems. * Collaborate with colleagues to uphold quality service standards and meet team goals. **Requirements** * Fluency in Dutch (both spoken and written) is required; proficiency in English is beneficial. * Experience in reservations, customer service, or the hospitality sector is preferred. * Strong communication skills and a customer-oriented approach. * Familiarity with online booking platforms and CRM tools is advantageous. * Ability to work efficiently under pressure and manage multiple tasks. * Willingness to relocate to Greece; relocation costs will be covered. * Self-motivated, adaptable, and capable of working independently and as part of a team. **Benefits** 1. Competitive Monthly 2. Fully Paid Relocation Package 3. Monthly Performance Bonus 4. Fully Paid Training 5. Health Insurance 6. 2 Extra Salaries Per Year 7. And Much More...", "summaryDescription" : "Dutch Speaking Reservations Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Skills: Reservations, Customer service. Assist Dutch-speaking customers with reservations. 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In this role, you’ll deliver a world-class service across multiple channels including email, social media, and web chat - ensuring every interaction feels personal, insightful, and aligned with the brand experience. Operating in a 24/7 environment, you’ll be part of a dynamic team that puts the customer at the heart of everything. You’ll play a key role in building trust, loyalty, and long-term relationships with a highly engaged and digitally savvy customer base. The salary for this position is £26,780 per annum WHAT YOU'LL BE DOING: Managing customer interactions end-to-end, ensuring a timely and effective resolution for every query Delivering exceptional service across email, live chat, and social media channels Acting as the voice of the customer - providing feedback and identifying areas for improvement Making confident, customer-first decisions while balancing business impact Proactively identifying opportunities to exceed expectations and delight customers Building strong product knowledge to educate and guide customers effectively Following up on customer queries to ensure complete satisfaction Collaborating with internal teams to resolve complex issues Reporting trends and insights to leadership to support continuous improvement Supporting colleagues and contributing to a collaborative, high-performing team environment Working flexible shifts, including evenings, weekends, and holidays as part of a 24/7 operation WHAT YOU'LL NEED: Essential Criteria: 1–3 years’ experience in a customer service or customer-facing role Proven ability to deliver high-quality service in a fast-paced environment Excellent communication skills, with the ability to build rapport and trust Strong problem-solving skills and the ability to think independently Comfortable working in a fully digital environment across multiple systems Experience managing customer queries via online channels (e.g., chat, email, social media) Ability to prioritise workload, manage time effectively, and stay organised Flexibility to work rotating shifts, including evenings and weekends A proactive mindset with a passion for helping customers and improving service Ability to adapt to change and thrive in a rapidly evolving environment Experience working independently while maintaining strong team collaboration High level of professionalism, emotional intelligence, and resilience CLOSING DATE: Friday 19th June 2026 @ 12:00pm All successful candidates must be available to attend a 2.5 hour assessment centre on the 1st July along with being available to start with us on the 3rd August 2026. LOCATION: Please note this is a hybrid role and requires the successful candidate to attend at least 3 days a week in GSIQ, Solihull, UK. BELONGING AT GYMSHARK. Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email talent@gymshark.com. ABOUT US. We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth. THE PERKS. Standard benefits include: Performance-based Bonus opportunity Funded Healthcare benefit 25 days holiday, additional day for your birthday & Bank Holidays Contributory Employer pension scheme Flexible benefits programme – including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading Gymshark Employee Discount & long service awards Access to High Street cashback and discounts Financial, Physical and Mental Wellbeing Support Enhanced Family Leave package Life Assurance Office location specific benefits include (IQ): Gym Membership to The Lifting Club (LC) Onsite lunch provision & coffee bars EV charge points available Office location specific benefits include (LDN): Funded multi-site fitness membership Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.", "summaryDescription" : "Customer Support Agent at Gymshark. Manage customer interactions end-to-end. 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Lavorare con noi significa entrare in un ambiente dinamico, giovane e positivo, dove ci si aiuta, si cresce insieme e non manca mai il buon umore (sì, anche tra una sfida a ping-pong e una partita alla Switch). Contratto a tempo indeterminato (giornate lavorative dal martedì al sabato) Buoni pasto Formazione interna continua: vogliamo crescere insieme Spazio per le idee: ogni proposta conta Team building, eventi, aperitivi e tanti momenti per stare bene insieme Cosa farai (spoiler: non è il classico customer service) Gestirai chiamate inbound e outbound per offrire supporto e raccogliere feedback Risolverai ticket e segnalerai eventuali bug ai team interni Monitorerai la soddisfazione dei clienti con attenzione (e un bel po’ di empatia) Ascoltare i clienti e contribuire all’evoluzione del prodotto grazie a un flusso continuo di feedback Chi stiamo cercando Hai già esperienza a contatto con i clienti, meglio ancora se in startup o contesti dinamici Hai un’ottima padronanza dell’italiano; se parli anche inglese, è un bel vantaggio Sei una persona comunicativa, concreta e orientata al problem solving Hai voglia di metterti in gioco, imparare e migliorare Ti piace lavorare in team, ma sai lavorare anche in autonomia quando serve Hai un’attitudine positiva e metti il cliente al centro Perché Flatpay? Siamo una fintech in forte crescita, specializzata nei servizi di pagamento, con un ambiente giovane, flessibile e meritocratico. Amiamo sperimentare, innovare e lavorare con il sorriso. Se anche tu vuoi cambiare le regole del gioco, potresti essere la persona giusta. Mandaci il tuo CV e scopri quanto può essere stimolante (e divertente) fare un lavoro fatto bene. Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03. Informazioni di contatto", "summaryDescription" : "Customer Success Agent at Flatpay. Skills: Customer success. Manage inbound calls. Manage outbound calls", "createdAt" : "2026-06-14T18:40:51.348", "lastUpdated" : "2026-06-15T21:18:00.361", "ingestTimestamp" : "2026-06-14T18:40:51.348", "mongoId" : "6a2d58fc74d8ee00a0b87fff", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Customer success", "Problem solving", "Payment services" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf484fa", "title" : "Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 35000.0, "max" : 40000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Houston, TX, United States", "locations" : [ "Houston", "TX", "United States" ], "timestamp" : "2026-06-16T12:26:29.801", "fingerprint" : "8f5e26bf0d6d36f805f8a7391378fb7e801cde5b141b282499316938267fc1c8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132070619-customer-service-agent", "externalId" : "744000132070619", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Provide accurate information, Resolve customer concerns, Identify appropriate solutions, Maintain customer records, Collaborate with internal teams, Process customer requests, Process service-related documentation, Follow established procedures, Contribute to a positive environment", "teamCollaboration" : "Internal teams", "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Customer records", "continuousLearning" : "Professional training; Ongoing development", "problemSolvingSkills" : "Problem-solving; Critical-thinking", "qualificationsBasic" : "Basic computer proficiency, Willingness to learn new systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Swift7 Consultants, we are committed to delivering exceptional service and creating positive experiences for both our clients and customers. We believe that great teams are built through collaboration, professionalism, and a dedication to excellence. As we continue to grow, we are looking for motivated individuals who are passionate about customer service and eager to build a rewarding career in retail Swift 7 Consultants is seeking a dedicated and professional Customer Service Agent to join our growing team in Houston, TX. This role is ideal for individuals who enjoy helping people, solving problems, and providing outstanding service. As a key member of our organization, you will serve as an important point of contact for customers, ensuring every interaction reflects our commitment to excellence. Key Responsibilities * Respond to customer inquiries in a professional and timely manner. * Provide accurate information regarding products, services, and company policies. * Resolve customer concerns and identify appropriate solutions. * Maintain detailed and organized customer records. * Collaborate with internal teams to ensure customer satisfaction. * Process customer requests, updates, and service-related documentation. * Follow established procedures while maintaining a customer-focused approach. * Contribute to a positive and professional team environment. ## Qualifications * Strong verbal and written communication skills. * Excellent interpersonal and relationship-building abilities. * Strong problem-solving and critical-thinking skills. * Ability to manage multiple tasks in a fast-paced environment. * Detail-oriented with strong organizational skills. * Professional demeanor and customer-focused mindset. * Ability to work independently and as part of a team. * Basic computer proficiency and willingness to learn new systems. ## Additional Information * Competitive salary package ($35,000 – $40,000 annually). * Professional training and ongoing development opportunities. * Clear career advancement and growth opportunities. * Supportive and collaborative work environment. * Opportunity to develop valuable customer service and communication skills. * Exposure to a variety of business operations and client interactions. * Stable full-time position with long-term career potential.", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. 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"majorSkills" : "Air Export, Customer Service, Logistics", "majorSkillsList" : [ "Air Export", "Customer Service", "Logistics" ], "coreResponsibilities" : "Provide excellent customer service, Prepare Air Export shipments, Schedule pickups from Shippers, Obtain correct paperwork to export, Review paperwork to export, Perfect paperwork to export, Manage US Export Compliance, Manage email traffic, Ensure customer SOPs are in place, Ensure customer SOPs are updated, Maintain positive relationships with customers, Meet customer service standards, Dispatch customer pickups, Oversee customer pickups, Ensure smooth freight process flow, Ensure timely freight process flow, Support with courier shipments, Update daily reporting tools, Monitor daily reporting tools, Update work board, Monitor work board, Enter data into operational system, Assist Air Export manager, Assist supervisors, Assist leads, Improve operational efficiency, Improve productivity", "teamCollaboration" : "Internal peers; External customers; Vendors; Air Export Department; Air Gateway", "domainKnowledge" : "International trade; Global supply chain management; US Export Compliance; Logistics", "domainList" : [ "international-trade", "global-supply-chain-management", "us-export-compliance", "logistics" ], "domainSpecificKnowledge" : [ "International trade", "Global supply chain management", "US Export Compliance", "Logistics" ], "toolProficiency" : [ "Microsoft Office", "Email programs" ], "communicationSkills" : "Verbal communication; Email communication", "documentationSkills" : "Document creation", "continuousLearning" : "Training and Personnel Development Program", "outcomesObjectives" : "Meet customer service standards", "qualificationsBasic" : "Ability to work without constant supervision, Self-motivation, Attention to detail, Proficient with Microsoft Office, Proficient with Word, Proficient with Excel, Proficient with Power Point, Familiar with standard email programs, Ability to listen, Ability 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Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! * Provide excellent customer service – both internal/external whether verbal or email. * Effective interpersonal skills - ability to relate to internal peers at different levels as well as external customers and vendors. * Ability to work without constant supervision - self motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also encouraged. * Prepare Air Export shipments by working closely with Vendors, immediate counterparts in the Air Export Department, Air Gateway, and region. A summary of the process would be scheduling pickups from Shippers both verbally or email, obtaining correct paperwork to export, reviewing, and perfecting, US Export Compliance, managing email traffic within a timely manner and ensure all customers standard operating procedures in place and updated in Customer SOP * Maintaining positive relationships with our customers, both USA / Internationally. Meeting customer service standards. * Dispatching and overseeing all customer pickups. Ensure smooth and timely freight process flow. * Support with courier shipments through 3rd party portals for GAM customer. * Responsible for daily updating and monitoring of various reporting tools and work board. Ensure accurate and timely data entry into our operational system, On-going commitment to quality and data integrity. * Assist the Air Export manager, supervisors and leads with various Excel data logging and document creations. * Constant self-development. * Understand department process flow and looking for best practices to improve operational efficiency and productivity. * Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. ## Qualifications * Effective interpersonal skills. Ability to relate to internal peers at different levels as well as external customers and vendors. * Proficient with Microsoft Office, Word, Excel, and Power Point. Familiar with standard email programs. * A good understanding of Expeditors’ Products and Services-will be trained on * Understanding of documentation process, a plus-will be trained on * Strong attention to detail. Abilities: * Ability to work without constant supervision within a fast-paced work environment. * Self-motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also desired. * Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. * Pro-active, strong organizational skills. Behaviors: * Positive and willing to help attitude. * Welcome constructive feedback with a willingness to learn, grow, and exceed. ## Additional Information Expeditors offers excellent benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee Stock Purchase Plan * Training and Personnel Development Program * Growth opportunities within the company * Employee Referral Program Bonus * This position pays $20.00-$28.00 per hour based upon education and experience", "summaryDescription" : "Air Export Customer Service Agent at Expeditors. Skills: Air Export, Customer Service, Logistics. Provide excellent customer service. 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Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! * Provide excellent customer service – both internal/external whether verbal or email. * Effective interpersonal skills - ability to relate to internal peers at different levels as well as external customers and vendors. * Ability to work without constant supervision - self motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also encouraged. * Prepare Air Export shipments by working closely with Vendors, immediate counterparts in the Air Export Department, Air Gateway, and region. A summary of the process would be scheduling pickups from Shippers both verbally or email, obtaining correct paperwork to export, reviewing, and perfecting, US Export Compliance, managing email traffic within a timely manner and ensure all customers standard operating procedures in place and updated in Customer SOP * Maintaining positive relationships with our customers, both USA / Internationally. Meeting customer service standards. * Dispatching and overseeing all customer pickups. Ensure smooth and timely freight process flow. * Support with courier shipments through 3rd party portals for GAM customer. * Responsible for daily updating and monitoring of various reporting tools and work board. Ensure accurate and timely data entry into our operational system, On-going commitment to quality and data integrity. * Assist the Air Export manager, supervisors and leads with various Excel data logging and document creations. * Constant self-development. * Understand department process flow and looking for best practices to improve operational efficiency and productivity. * Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. ## Qualifications * Effective interpersonal skills. Ability to relate to internal peers at different levels as well as external customers and vendors. * Proficient with Microsoft Office, Word, Excel, and Power Point. Familiar with standard email programs. * A good understanding of Expeditors’ Products and Services-will be trained on * Understanding of documentation process, a plus-will be trained on * Strong attention to detail. Abilities: * Ability to work without constant supervision within a fast-paced work environment. * Self-motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also desired. * Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. * Pro-active, strong organizational skills. Behaviors: * Positive and willing to help attitude. * Welcome constructive feedback with a willingness to learn, grow, and exceed. ## Additional Information Expeditors offers excellent benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee Stock Purchase Plan * Training and Personnel Development Program * Growth opportunities within the company * Employee Referral Program Bonus * This position pays $20.00-$28.00 per hour based upon education and experience", "summaryDescription" : "Air Export Customer Service Agent at Expeditors. Skills: Air Export, Customer Service, Logistics. Provide excellent customer service. 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As a leading brand in the industry, we empower agents with cutting-edge tools, comprehensive training, and robust support so they can build high-performance sales careers with unlimited growth potential. We are seeking driven, persuasive sales professionals to join our growing team as Insurance Agents in Adrian, MI. If you thrive in a fast-paced environment and enjoy building relationships, this is your chance to build your own business and help others secure their future. Key Responsibilities - Drive revenue growth by prospecting, networking, and tapping into community contacts to generate leads and fill your sales pipeline. - Present and educate clients on our full suite of insurance products (auto, home, life, business, specialty) using consultative sales techniques. - Assess client needs and deliver tailored insurance solutions that provide real value and protection. - Manage the full sales cycle: identify prospects, consult, present solutions, and close deals to grow your book of business. - Foster lasting relationships and generate referrals through outstanding customer service. - Achieve and exceed personal and team sales targets while ensuring exceptional customer satisfaction. - Stay current on market trends and product enhancements to remain competitive. Qualifications - Outgoing, persuasive personality with strong communication and negotiation skills. - Entrepreneurial drive, resilience, and a passion for surpassing sales goals. - Ability to work independently and manage time to maximize opportunities. - Prior sales or client-facing experience preferred but not required. - Willingness to obtain and maintain a Michigan insurance license (Life, Property & Casualty). - Bilingual applicants are encouraged to apply. Why Join Farmers? - Comprehensive onboarding and impactful sales training. - Guaranteed base pay plus uncapped commission. - Marketing support and warm leads to help you build your book of business. - Ongoing coaching, mentorship, and clear opportunities for advancement. - Access to the renowned University of Farmers training program. - Defined pathway to agency ownership for top performers. - Evenings and weekends off to support work-life balance. Ready to exceed your goals and make a difference in your clients’ lives? Apply today to join Asa Smith’s high-performing sales team in Adrian, MI!", "summaryDescription" : "Agent in Training at Farmers Insurance. Skills: Sales, Client relations, Insurance products. Drive revenue growth. Prospect for leads", "createdAt" : "2026-06-13T22:14:05.350", "lastUpdated" : "2026-06-15T10:45:37.373", "ingestTimestamp" : "2026-06-13T22:14:05.350", "mongoId" : "6a2ca03274d8ee00a09a17fe", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 75000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Consultative sales", "Negotiation", "Sales", "Client relations", "Insurance products", "Sales processes", "Client relationships", "Revenue generation", "Deal closure", "Auto insurance", "Home insurance", "Life insurance", "Business insurance", "Specialty insurance", "Michigan insurance license (Life)", "Michigan insurance license (Property & Casualty)" ], "skillCount" : 16, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.98 }, { "id" : "6a161fff58b93c861e91bc1b", "title" : "Customer Service - Level 1 Agent (English & German - speaking)", "company" : "Alphanumeric Systems", "industry" : "Pharma", "salary" : { "min" : 21500.0, "max" : 27500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level customer service roles in Portugal, adjusted for remote work and the pharma industry." }, "location" : "Portugal", "locations" : [ "Portugal" ], "timestamp" : "2026-06-15T09:10:53.252", "fingerprint" : "79fb11cc3c1e6d222e8a4633efa590bc8730b00ae16e2d5bd8ff9f50bd4cf734", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://alphanumeric-systems.breezy.hr/p/2f747cee4ce701-customer-service-level-1-agent-english-german--speaking---remote-based-in-portugal---permanent-project", "externalId" : "2f747cee4ce701", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Portugal", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Portugal", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Support customers in healthcare, Provide customer service", "domainKnowledge" : "Healthcare; Life Sciences", "domainList" : [ "healthcare", "life-sciences" ], "domainSpecificKnowledge" : [ "Healthcare", "Life Sciences" ], "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Make a Difference in Healthcare and Life Sciences:Alphanumeric is hiring a (English & German - speaking) Customer Service - Level 1 Agent (Remote based in Portugal - permanent project) to work supporting one of the biggest Pharma companies in the world. We", "summaryDescription" : "Customer Service - Level 1 Agent (English & German - speaking) at Alphanumeric Systems. Support customers in healthcare. Provide customer service", "createdAt" : "2026-06-14T05:39:45.669", "lastUpdated" : "2026-06-15T09:10:53.252", "ingestTimestamp" : "2026-06-14T05:39:45.669", "mongoId" : "6a161fff58b93c861e91bc1b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Healthcare", "Life Sciences" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Pharma", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8bd574d8ee00a0973e1e", "title" : "Customer Service Agent", "company" : "Gen", "industry" : "Consumer Services & Inside Sales", "salary" : { "min" : 0.0, "max" : 20.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "USA - Tempe, AZ", "locations" : [ "USA - Tempe, AZ", "USA - Tempe, AZ" ], "timestamp" : "2026-06-16T05:18:01.894", "fingerprint" : "a3ddea37bf13fd2c7e0c4eb6882bc97aec5d7a64400d11b3decbdbfccc2d5a91", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/gen-digital/068f6e1d-2b71-4ca5-ab1f-2490a5f1f3bb/application", "externalId" : "068f6e1d-2b71-4ca5-ab1f-2490a5f1f3bb", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tempe", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4255117,-111.9400160" } ], "locationText" : "Tempe, Arizona, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "rawDescription" : "About Gen: Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. About the Role: The Customer Service Agent will successfully drive customer satisfaction as the front-line resource for handling inquiries regarding product support, account management, member-portal navigation, across Norton and LifeLock security offerings. The perfect match will have a strong ability to empathize, negotiate, think critically, multi-task, and troubleshoot across various systems/areas including light tech support such as; downloading software and assisting members navigating through different browsers in an efficient manner. In addition, he/she will be a product expert focused on customer education and service expansion opportunities to drive increased revenue. We are looking for a high-performing team member that will be a value to our existing company culture. Key Responsibilities: • Able to think quickly and move quickly through multiple systems to solve customers’ Norton and LifeLock questions • Demonstrates a high degree of empathy, compassion, and professional kindness with all members • Demonstrates a high skill level of relationship building by using needs based selling techniques and sharp communication skills • Resolves any member conflict or dissatisfaction with products or services to ensure continued member loyalty • Demonstration of excellent written and verbal skills; proven track record of member interaction • Builds rapport and confidence with the member by facilitating discussions regarding identity theft concerns and offering appropriate solutions with our service • Displays a thorough knowledge of products, services and the industry to resolve issues without escalating to higher levels of management - Builds strong rapport by utilizing relating skills, asking clarifying questions and assisting customer needs Skills: • HS Degree or equivalent and 2 years related experience, customer service, in a call center environment. A college degree can be substituted for experience • Prepared for and reacts positively to consistent change - preferred • Able to multitask and prioritize effectively within guidelines - preferred • Ability to protect all forms of highly confidential and proprietary business information and ability to maintain the highest standards of privacy and security • Ability to follow, adheres and abide by all Norton Lifelock information and security policies, procedures and practices What’s next: - TA Call- 15 minute chat with the Talent Acquisition Team - Hiring Manager Interview - Final Interview (F2F) Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs", "summaryDescription" : "Customer Service Agent at Gen", "createdAt" : "2026-06-14T19:11:49.605", "lastUpdated" : "2026-06-16T05:18:01.894", "ingestTimestamp" : "2026-06-14T19:11:49.605", "mongoId" : "6a2c8bd574d8ee00a0973e1e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 20, "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5dea74d8ee00a08df795", "title" : "Greek Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 27500.0, "max" : 37500.0, "currency" : "BGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level customer service roles in Sofia, Bulgaria, with paid relocation, typically fall within this range based on 2024-2025 market data." }, "location" : "Larissa, Thessalia, Greece", "locations" : [ "Larissa, Thessalia, Greece" ], "timestamp" : "2026-06-15T02:10:18.973", "fingerprint" : "3cc396531bc927a1e4bd3b59f6a6332cf1cc0b2bf83ba24aa466d43d89dcf779", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/9BB1B45112/apply", "externalId" : "9BB1B45112", "industryFunction" : { }, "locationPoint" : "39.62847,22.42112", "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Provide customer support, Resolve customer inquiries, Resolve customer issues, Maintain customer interaction records, Collaborate with internal teams, Resolve customer concerns, Stay updated on products, Stay updated on services, Stay updated on policies, Contribute to process improvement, Contribute to client experience improvement", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM systems" ], "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Willingness to relocate, Paid relocation support", "outcomesObjectives" : "Ensure customer satisfaction", "qualificationsBasic" : "Fluency in Greek, Proficiency in English", "qualificationsPreferred" : "Experience in customer service, Experience in customer solutions", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Mercier Consultancy MD is seeking a Greek Speaking Customer Solutions Agent to join our team in Sofia, Bulgaria, with paid relocation provided. This is a fantastic opportunity for Greek speakers to deliver outstanding customer service in a dynamic, multicultural environment and advance their career. ### Key Responsibilities * Provide excellent customer support and solutions to Greek-speaking clients via phone, email, and chat. * Handle customer inquiries and resolve issues promptly to ensure customer satisfaction. * Maintain accurate records of all customer interactions using CRM systems. * Collaborate with internal teams to resolve complex customer concerns effectively. * Stay updated on products, services, and company policies to provide accurate information. * Contribute to continuous improvement of customer service processes and client experiences. **Requirements** * Fluency in Greek (speaking and writing) is mandatory; proficiency in English is an advantage. * Experience in customer service or customer solutions roles is preferred. * Strong communication and interpersonal skills. * Excellent problem-solving abilities with a customer-focused attitude. * Ability to work well in a fast-paced team environment. * Willingness to relocate to Sofia with paid relocation support. * Adaptability and openness to working in a multicultural workplace. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. Relocation Package 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Greek Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation at Mercier Consultancy Group. Provide customer support. 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