Mercier Consultancy Group

travel and hospitality

DutchSpeakingReservationsAgent-WorkInGreece-PaidRelocation

€16–22k ~AI est. Remote FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Dutch Speaking Reservations Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Skills: Reservations, Customer service. Assist Dutch-speaking customers with reservations. Provide accurate information”

Industry & Context.

travel and hospitality
Eligibility Requirements

Willingness to relocate

What They're Looking For.

Must Have

Fluency in Dutch, Proficiency in English

Nice to Have

Experience in reservations, Customer service experience, Hospitality sector experience, Familiarity with online booking platforms, Familiarity with CRM tools

What You'll Do.

Assist Dutch-speaking customers with reservations

Provide accurate information

Manage reservation modifications

Resolve customer inquiries

Maintain detailed records

Collaborate with colleagues

How You'll Work.

Team & Collaboration

Work with colleagues

Full Job Description

Mercier Consultancy Group is offering an exciting opportunity for a Dutch Speaking Reservations Agent to work in Greece with paid relocation support. This role involves assisting Dutch-speaking clients with their booking needs, providing excellent customer service, and ensuring a seamless reservation process within the travel and hospitality industry. ### Key Responsibilities * Assist Dutch-speaking customers with accommodation and travel reservations through various communication channels including phone, email, and chat. * Provide accurate and up-to-date information regarding properties, prices, policies, and booking procedures. * Manage reservation modifications, cancellations, and special requests efficiently. * Resolve customer inquiries promptly and professionally to maintain high customer satisfaction. * Maintain detailed records of interactions and bookings using company systems. * Collaborate with colleagues to uphold quality service standards and meet team goals. **Requirements** * Fluency in Dutch (both spoken and written) is required; proficiency in English is beneficial. * Experience in reservations, customer service, or the hospitality sector is preferred. * Strong communication skills and a customer-oriented approach. * Familiarity with online booking platforms and CRM tools is advantageous. * Ability to work efficiently under pressure and manage multiple tasks. * Willingness to relocate to Greece; relocation costs will be covered. * Self-motivated, adaptable, and capable of working independently and as part of a team. **Benefits** 1. Competitive Monthly 2. Fully Paid Relocation Package 3. Monthly Performance Bonus 4. Fully Paid Training 5. Health Insurance 6. 2 Extra Salaries Per Year 7. And Much More...

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