SIXT

Automotive

CustomerServiceAgent

$0k+ Orlando, Florida, United States FULL TIME
The Brief

“Customer Service Agent at SIXT. Skills: Customer service, Vehicle inspection, Rental transactions. Welcome all customers. Deliver friendly return experience”

What You'll Achieve.

Create top-notch rental experiences

Industry & Context.

Automotive
Eligibility Requirements

Work in various weather, Willing to wear uniform, 5-10% travel, Travel by airplane

What They're Looking For.

Must Have

High school diploma or GED, 1 year customer service experience, At least 18 years old, Valid driver's license, Clean driving record, Authorized to work in US, Basic computer navigation skills, Familiar with Microsoft Office

Nice to Have

Background in sales, Background in service, Background in hospitality, Speaking other languages is a plus

What You'll Do.

Welcome all customers

Deliver friendly return experience

Inspect rental vehicles

Handle findings discreetly

Direct issues to channels

Complete return transactions accurately

Advise customers on charges

Promote SIXT products

Promote SIXT services

Identify vehicles for maintenance

Tag vehicles for maintenance

Move vehicles to location

Support business needs

How You'll Work.

Communication Scope

Professional communication

Free ATS check

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