Sierra
Product
Strategist,AgentDevelopment(Dutchspeaking)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Strategist, Agent Development (Dutch speaking) at Sierra. Skills: Product strategy, Conversational design, Agent development. Partner with Agent Product Managers. Partner with Agent Engineers”
What You'll Achieve.
Handle thousands of customer conversations a day; Bring high-quality agents to life
Industry & Context.
Analytical thinking; Critical thinking; Identify risks; Identify issues; Develop mitigation strategies; Handle unexpected challenges
What They're Looking For.
Must Have
Outstanding Communication Skills, Technical Expertise, Problem-Solving and Analytical Skills, Leadership and Team Management
Nice to Have
Degree in Computer Science, Degree in Engineering, Degree in Mathematics, Equivalent practical experience, MBA, Comparable experience at the intersection of technology and operations
What You'll Do.
Partner with Agent Product Managers
Partner with Agent Engineers
Be a trusted advisor to customers
Drive customer AI strategies
Build conversational AI agents
Design conversational AI agents
Refine conversational AI agents
Drive execution of agent development projects
Drive delivery of agent development projects
Coordinate across stakeholders
Ensure clear communication
Develop relationships
Contribute strategic insights to customers
Contribute strategic insights to internal teams
How You'll Work.
Team & Collaboration
Cross-functional stakeholders; Internal teams
Communication Scope
Verbal communication; Written communication; Convey technical information
Process & Methodology
Manage multiple projects
Full Job Description
ABOUT US - At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. - We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. - Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. You’ll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life. - Be a trusted advisor to our customers and drive their AI strategies. - Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved. - Drive execution and delivery of multiple complex, high-visibility agent development projects. - Coordinate across technical and non-technical stakeholders through the full agent development lifecycle proce
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