GreekSpeakingCustomerSolutionsAgent-WorkInSofia-PaidRelocation

Mercier Consultancy MD is seeking a Greek Speaking Customer Solutions Agent to join our team in Sofia, Bulgaria, with paid relocation provided. This is a fantastic opportunity for Greek speakers to deliver outstanding customer service in a dynamic, multicultural environment and advance their career. ### Key Responsibilities * Provide excellent customer support and solutions to Greek-speaking clients via phone, email, and chat. * Handle customer inquiries and resolve issues promptly to ensure customer satisfaction. * Maintain accurate records of all customer interactions using CRM systems. * Collaborate with internal teams to resolve complex customer concerns effectively. * Stay updated on products, services, and company policies to provide accurate information. * Contribute to continuous improvement of customer service processes and client experiences. **Requirements** * Fluency in Greek (speaking and writing) is mandatory; proficiency in English is an advantage. * Experience in customer service or customer solutions roles is preferred. * Strong communication and interpersonal skills. * Excellent problem-solving abilities with a customer-focused attitude. * Ability to work well in a fast-paced team environment. * Willingness to relocate to Sofia with paid relocation support. * Adaptability and openness to working in a multicultural workplace. **Benefits** 1. Competitive Monthly Salary 2. Monthly Performance Bonus 3. Relocation Package 4. Fully Paid Training 5. Health Insurance 6. And Much More...