{ "count" : 51045, "data" : [ { "id" : "6a2cd83d74d8ee00a0a43ec4", "title" : "French Customer Support Agent in Greece - Remote/On-site", "company" : "apply2day", "industry" : "Telecommunications", "salary" : { "min" : 20000.0, "max" : 26000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level customer support role in Greece, adjusted for a full-time position." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T05:26:05.474", "fingerprint" : "d73fcabf26cc29d7b41671376a61506754329705e979fe5501869cbf380882bb", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/131B736017/apply", "externalId" : "131B736017", "industryFunction" : { }, "locationPoint" : "39.0742,21.8243", "structuredLocations" : [ { "country" : "Greece", "continent" : "eu", "workMode" : "hybrid" } ], "locationText" : "Greece", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer orientation", "Ability to adapt", "Respond to characters" ], "hardSkillsList" : [ "Presentation skills" ], "hardSkills" : [ { "name" : "Presentation skills", "level" : "intermediate" } ], "majorSkills" : "Customer Service, French Language", "majorSkillsList" : [ "Customer Service", "French Language" ], "coreResponsibilities" : "Manage incoming chat, Manage incoming mail, Manage incoming phone calls, Identify customer needs, Assess customer needs, Achieve customer satisfaction, Build trust relations, Communicate interactively, Provide accurate information, Provide valid information, Provide complete information, Use methods and tools, Keep customer interaction records, Process customer accounts, File documents, Follow communication procedures, Follow communication guidelines, Follow communication policies", "communicationSkills" : "Presentation skills", "documentationSkills" : "File documents", "continuousLearning" : "Continuous Training; Access to Educational Platforms", "problemSolvingSkills" : "Identify customer needs; Assess customer needs", "outcomesObjectives" : "Achieve customer satisfaction", "qualificationsBasic" : "Fluency in French C1-C2, Very good English B2-C1, Good MS Office skills, Phone contact handling skills, Active listening skills", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Looking for a role where your love for the French language and helping other plays a major factor? \uD83E\uDD14We are hiring on behalf of our client, for the role of **French Customer Service Agent! **The role is based in Greece, with the option to work remotely or on-site. You'll be part of a fast-paced team, enjoy flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service. If you are ready for your next step, apply today and we'll guide you through the process. #Apply2day ### Responsibilities * Manage incoming chat, mail or phone calls. * Identify and assess customers’ needs to achieve satisfaction. * Build relations of trust through open and interactive communication. * Provide accurate, valid, and complete information by using the methods/tools. * Keep records of customer interaction, process customer accounts and file documents. * Follow communication procedures, guidelines, and policies. **Requirements** * Fluency in **French** (C1 - C2) * Very good command of **English** (B2 – C1). * Good MS Office skills. * Strong phone contact handling skills and active listening. * Excellent communication and presentation skills. * Customer orientation and ability to adapt/respond to different types of characters. * Ability to multi-task, prioritize, and manage time effectively. **Benefits** * **Competitive Salary** * **Monthly Bonuses** * **Meal Vouchers** * **Health care benefits** and numerous other discounts * **Continuous Training** and access to Educational Platforms * **Relocation** **package** for candidates relocating from abroad, including travel expenses and initial accommodation", "summaryDescription" : "French Customer Support Agent in Greece - Remote/On-site at apply2day. Skills: Customer Service, French Language. Manage incoming chat. Manage incoming mail", "postedDate" : "2026-06-09T00:00:00.000", "createdAt" : "2026-06-14T05:34:56.863", "lastUpdated" : "2026-06-15T05:26:05.474", "ingestTimestamp" : "2026-06-14T05:34:56.863", "mongoId" : "6a2cd83d74d8ee00a0a43ec4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/131B736017", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Presentation skills", "Customer Service", "French Language", "Customer orientation", "Ability to adapt", "Respond to characters" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 1484.4172, "daysOld" : 6, "hasLocation" : true, "hasGeo" : false, "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c926c74d8ee00a0985bbb", "title" : "French Customer Support Agent - (Bench Team)", "company" : "Blueprint Technologies", "industry" : "Consulting", "salary" : { "min" : 48000.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level French Customer Support Agent in Bellevue, United States, adjusted for the technology industry and company size." }, "location" : "Bellevue, WA, United States", "locations" : [ "Bellevue", "WA", "United States" ], "timestamp" : "2026-06-15T11:11:27.045", "fingerprint" : "40577154876e456cedb6a5c1b84aeebc9a8064974f15374121a85d1fcef39b76", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bpcs/jobs/7997967", "externalId" : "7997967", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellevue", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "47.6144219,-122.1923370" } ], "locationText" : "Bellevue, Washington, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer service", "Troubleshooting issues", "Issue resolution" ], "hardSkillsList" : [ "French fluency", "English fluency" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "French fluency", "level" : "intermediate" }, { "name" : "English fluency", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Customer support, Customer service", "majorSkillsList" : [ "Customer support", "Customer service" ], "coreResponsibilities" : "Deliver world-class customer service, Manage customer support tickets, Respond to customer support tickets, Follow troubleshooting procedures, Diagnose problems, Multitask between tools, Apply information to situations, Assist in creating knowledge base articles, Support development through participation, Coordinate with other teams, Provide feedback, Identify trends, Report trends, Resolve escalated issues, Address customer needs, Address customer complaints, Make sound judgement calls, Determine appropriate steps, Onboard new agents, Onboard existing agents, Amplify core values", "teamCollaboration" : "Coordinate internally; Collaborate with manager; Work with clients; Work with teams", "domainKnowledge" : "Computer issues; Network issues", "domainList" : [ "computer-issues", "network-issues" ], "domainSpecificKnowledge" : [ "Computer issues", "Network issues" ], "toolProficiency" : [ "MatterMost" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Knowledge base articles", "continuousLearning" : "Professional growth; Professional development", "problemSolvingSkills" : "Problem-solving; Troubleshooting", "specialRequirements" : "Two in-office days, Work weekends, Work holidays, Sit at workstation, Use mouse, Use keyboard", "outcomesObjectives" : "Exceed client expectations; Exceed user expectations", "qualificationsBasic" : "One year customer service experience, Associate degree or equivalent experience, Comfortable using computers, Perform initial troubleshooting", "qualificationsPreferred" : "Bachelor's degree, Some online game knowledge", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. What will I be doing? Blueprint is looking for a Customer Support Agent Bench Team (French fluency) to join us as we build cutting-edge technology solutions! We are looking for a professional Individual contributor that has a passion for helping better our end customer experience. They ensure a fast, accurate, and personalized service to our customers they support; this includes research, investigation and flawless resolution. The Customer Support Agent position is responsible for superior user support for our client’s customers with a goal to exceed our client’s expectations as well as the expectations of their users. Duties/Responsibilities: Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution. Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems. Ability to multitask between multiple tools and systems (knowledge base, team meetings, supervisor) and apply information and knowledge to customer situations. May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries Monitor client facing tools (MatterMost) and keep up with client updates and directives Respond to customer help requests escalated from Tier 2 Agents and address the customer’s needs, complaints, and other issues. Employ critical thinking skills to make sound judgement calls and determine appropriate steps to make the best business decision for the client and user. May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space. Be a champion of Blueprint’s core values by amplifying those behaviors in the day to day May be assigned to assist in other ticket queues as needed Additional duties and special projects as assigned Education and Experience: One year or more customer service experience or equivalent required Associates degree or equivalent or relevant experience. Bachelor’s degree preferred Comfortable using computers and can perform initial level troubleshooting of computer and network issues. Some online game knowledge and experience preferred Required Skills/Abilities: Ability to maintain composure in stressful situations Have a customer focus mindset - career orientation towards customer service. Excellent verbal and written communication skills. Written fluency in French & English languages Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Ability to maintain client productivity standards Preferred Qualifications: Knowledge of Accounts tickets Ability to troubleshoot Accounts ticket issues independently and as a collective Compensation Information At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $23.00 to $25.50 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Essential Functions: Availability: Must work a hybrid schedule, two in-office days per week in alignment with the organization’s work-from-home policy. Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved. Physical Requirements: Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements. Ability to sit at a workstation for extended periods, engaging with content on a monitor. Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm. Communication and Collaboration: Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients. Role may require the ability to communicate in written form other languages as specified based on engagement requirements. Openness to receiving constructive feedback and maintaining courtesy in interactions. Independent Judgment and Time Management: Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations. Accessibility Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the job. FLSA - Job Classification:  Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA)", "summaryDescription" : "French Customer Support Agent - (Bench Team) at Blueprint Technologies. Skills: Customer support, Customer service. Deliver world-class customer service. Manage customer support tickets", "postedDate" : "2026-06-13T21:13:54.687", "createdAt" : "2026-06-13T21:13:54.687", "lastUpdated" : "2026-06-15T11:11:27.045", "ingestTimestamp" : "2026-06-13T21:13:54.687", "mongoId" : "6a2c926c74d8ee00a0985bbb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "French fluency", "English fluency", "Critical thinking", "Customer support", "Customer service", "Troubleshooting issues", "Issue resolution", "Computer issues", "Network issues", "MatterMost" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 1231.5972, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305098f292fd229cef28e2", "title" : "Remote Customer Support Agent (P&C)", "company" : "Jerry.ai", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Augusta, Georgia", "locations" : [ "Augusta, Georgia", "Dallas, Texas", "Gilbert, Arizona", "Sandy, Utah", "Memphis, Tennessee", "Tampa, Florida", "Buffalo, New York" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T10:56:13.860", "fingerprint" : "4da240de3f4ebb31053c95b0b1094c17c2efa8f009775ddc1b65ff4b083cc8e0", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/jerry.ai/486e6d82-27e7-4fa8-b02e-bf2205b0e66e/application", "externalId" : "486e6d82-27e7-4fa8-b02e-bf2205b0e66e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Augusta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4709714,-81.9748429" } ], "locationText" : "Augusta, Georgia, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "problemSolvingSkills" : "Finding solutions", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "qualificationsPreferred" : "P&C license within 60 days", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Support Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Remote Customer Support Agent (P&C) at Jerry.ai. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:30:14.490", "lastUpdated" : "2026-06-16T10:56:13.860", "ingestTimestamp" : "2026-06-16T00:30:14.490", "mongoId" : "6a305098f292fd229cef28e2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 1226.0571, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305930f292fd229cf45a23", "title" : "Remote Customer Support Agent (P&C)", "company" : "Jerry.ai", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Augusta, Georgia", "locations" : [ "Augusta, Georgia", "Dallas, Texas", "Gilbert, Arizona", "Sandy, Utah", "Memphis, Tennessee", "Tampa, Florida", "Buffalo, New York" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T13:07:21.875", "fingerprint" : "88166d42b7ca8000ad57dc5da2c50af1e3499d47e276bbf0c0718d752818e21d", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Jerry.ai/486e6d82-27e7-4fa8-b02e-bf2205b0e66e/application", "externalId" : "486e6d82-27e7-4fa8-b02e-bf2205b0e66e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Augusta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4709714,-81.9748429" } ], "locationText" : "Augusta, Georgia, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "problemSolvingSkills" : "Finding solutions", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "qualificationsPreferred" : "P&C license within 60 days", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Support Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Remote Customer Support Agent (P&C) at Jerry.ai. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:30:10.729", "lastUpdated" : "2026-06-16T13:07:21.875", "ingestTimestamp" : "2026-06-16T00:30:10.729", "mongoId" : "6a305930f292fd229cf45a23", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 1226.0549, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c7e1d74d8ee00a0951939", "title" : "Customer Service Agent, French Speakers", "company" : "Wheely", "industry" : "Logistics", "salary" : { "min" : 9000.0, "currency" : "AED", "frequency" : "yearly", "is_estimated" : false }, "location" : "Dubai, Dubai, United Arab Emirates", "locations" : [ "Dubai", "Dubai", "United Arab Emirates" ], "timestamp" : "2026-06-16T02:29:00.473", "fingerprint" : "48a17d22078d75e3d90c40f303f99280f95539487232fcf3ac704419f55366d3", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/wheely/jobs/7767950003?gh_jid=7767950003", "externalId" : "7767950003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dubai", "state" : "Dubai", "country" : "United Arab Emirates", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "25.0742823,55.1885387" } ], "locationText" : "Dubai, Dubai, United Arab Emirates", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Deliver highest customer service levels, Adhere to operational SLAs, Provide exceptional customer service, Adhere to luxury communication standards, Maintain customer satisfaction targets, Investigate and resolve issues, Escalate customer feedback to management", "specialRequirements" : "Shift work including nights and weekends, Office-based in Dubai Internet City", "outcomesObjectives" : "Ensure every journey goes off without a hitch; Delight customers with service; Provide timely solutions to problems; Contribute to customer experiences; Help grow the company", "qualificationsBasic" : "Customer-facing experience in luxury service, English & French fluency, Technical proficiency", "qualificationsPreferred" : "Call centre experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Wheely Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you. About the role Wheelys Customer Service team are directly responsible for facilitating perfect journeys for our passengers. They provide exceptional customer service to our chauffeurs & passengers by ensuring every need is met and each journey goes off without a hitch. This team is obsessed with understanding our customers’ preferences and delighting them with our service. A successful candidate will act as the voice of Wheely, conducting calls and chats with our customers, and protecting their time by providing timely solutions to their problems. Responsibilities Be responsible for ensuring the highest levels of customer service is delivered to our customers across multiple communication channels including calls, live chat and emails Protect our customer's time by adhering to operational SLAs Provide exceptional customer service by adhering to our rigorous luxury communication standards Maintain customer satisfaction targets Investigate and resolve customer and chauffeur issues quickly and efficiently Understand, prioritise and escalate our customer's feedback to senior management and relevant teams Contribute and make a meaningful impact on our customers' experiences with our service and help us continue to grow as a company Requirements Must-have: Passion for exceptional customer service Experience in a customer-facing role in the luxury service industry Excellent interpersonal and communication skills The ability to thrive in a fast-paced high volume contact center Fluency in both spoken and written English & French Flexibility, to be able to do shift work including nights and weekends, in the office Technically proficient Nice to have: Experience in a call centre What we Offer Office-based role in Dubai Internet City, which include nights and weekends in a 24/7 contact centre Competitive salary of AED 9,000 per month and quarterly KPI-based bonus Private medical insurance Best-in-class equipment Monthly credit towards Wheely journeys Professional development stipend All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice", "summaryDescription" : "Customer Service Agent, French Speakers at Wheely. Deliver highest customer service levels. Adhere to operational SLAs", "postedDate" : "2026-06-14T20:09:58.046", "createdAt" : "2026-06-14T20:09:58.046", "lastUpdated" : "2026-06-16T02:29:00.473", "ingestTimestamp" : "2026-06-14T20:09:58.046", "mongoId" : "6a2c7e1d74d8ee00a0951939", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 1157.524, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5de974d8ee00a08df6d9", "title" : "French Speaking Customer Service Agent - Work In Greece - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 21000.0, "max" : 26000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level customer service roles in Greece typically range from €21,000 to €26,000 annually, considering the country's baseline compensation and the specific industry." }, "location" : "Saint-Étienne, Auvergne-Rhône-Alpes, France", "locations" : [ "Saint-Étienne, Auvergne-Rhône-Alpes, France" ], "timestamp" : "2026-06-15T00:46:47.002", "fingerprint" : "877e829f32a6c3ba9d84c9a62c3c3b917de3e43d6f7b9dd17ea78e12a1fa2648", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/6E2525E555/apply", "externalId" : "6E2525E555", "industryFunction" : { }, "locationPoint" : "45.43389,4.39", "structuredLocations" : [ { "country" : "Greece", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Greece", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Assist French-speaking customers, Address customer inquiries, Provide information about products, Resolve customer complaints, Maintain high customer satisfaction, Document customer interactions, Collaborate with internal teams, Escalate customer issues, Stay updated on company products, Contribute to continuous improvement", "teamCollaboration" : "Collaborate with internal teams", "toolProficiency" : [ "CRM systems", "Office software" ], "documentationSkills" : "Document customer interactions", "continuousLearning" : "Stay updated on company products", "problemSolvingSkills" : "Resolve customer complaints; Escalate customer issues", "specialRequirements" : "Relocate to Greece", "outcomesObjectives" : "Maintain high customer satisfaction", "qualificationsBasic" : "Fluency in French, Proficiency in English, Experience in customer service, Ability to handle challenging situations, Proficiency in using CRM systems, Proficiency in standard office software, Willingness to relocate to Greece", "qualificationsPreferred" : "Remote work experience, Experience in multinational environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy MD is delighted to offer a French Speaking Customer Service Agent position with the opportunity to work in Greece, including paid relocation support. In this role, you will provide excellent customer service to French-speaking clients, ensuring their needs are met with professionalism and care. ### Responsibilities * Assist French-speaking customers through phone, email, and chat by addressing their inquiries and providing information about products and services. * Resolve customer complaints and issues promptly, aiming to maintain high customer satisfaction. * Document customer interactions accurately in the CRM system for efficient tracking and follow-up. * Collaborate with internal teams to escalate and resolve complex customer issues. * Stay updated on company products, services, and policies to provide accurate information to customers. * Contribute to continuous improvement processes within the customer service department. **Requirements** * Fluency in French (both written and spoken); proficiency in English is a plus. * Experience in customer service, ideally with remote work experience or in multinational environments. * Strong communication and interpersonal skills focusing on customer satisfaction. * Ability to handle challenging situations calmly and efficiently. * Proficiency in using CRM systems and standard office software. * Self-motivated and capable of working independently in a remote environment. * Willingness to relocate to Greece with paid relocation assistance provided. * Positive attitude with a strong dedication to delivering outstanding customer service. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. 2 Extra Salaries Per Year 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "French Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Assist French-speaking customers. Address customer inquiries", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-12T22:43:22.479", "lastUpdated" : "2026-06-15T00:46:47.002", "ingestTimestamp" : "2026-06-12T22:43:22.479", "mongoId" : "6a2c5de974d8ee00a08df6d9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/6E2525E555", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "CRM systems", "Office software" ], "skillCount" : 2, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 1121.1802, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a30871ff292fd229c086177", "title" : "Customer Support Associate-French & English", "company" : "Convera", "industry" : "FinTech", "salary" : { "min" : 1.3E7, "max" : 1.8E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Support Associate in Costa Rica, adjusted for the FinTech industry and hybrid work model." }, "location" : "Costa Rica", "locations" : [ "Costa Rica" ], "timestamp" : "2026-06-16T12:19:22.014", "fingerprint" : "9ce3cd0ff768c19cdb0985b553fa4957e08317539c0339dec79d5adfc52f956b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/convera/jobs/4898233101", "externalId" : "4898233101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Costa Rica", "continent" : "na", "workMode" : "hybrid" } ], "locationText" : "Costa Rica", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 1, "technicalSkills" : "MS applications", "professionalSkills" : [ "Conflict resolution" ], "hardSkillsList" : [ "Problem solving" ], "hardSkills" : [ { "name" : "Problem solving", "level" : "intermediate" } ], "majorSkills" : "Customer Care, Customer Support", "majorSkillsList" : [ "Customer Care", "Customer Support" ], "coreResponsibilities" : "Provide Best in Class Care, Bridge the gap between customer needs and delivery, Drive a seamless customer experience, Develop in-depth product knowledge, Provide informative support, Provide tailored recommendations, Support team and business goals, Deliver friendly and professional service, Identify and solve problems, Devise solutions based on limited information, Adapt existing approaches to resolve issues, Evaluate processes, Devise improvements, Measure results, Iterate on processes, Drive first contact resolution, Identify barriers to excellent service, Work towards eliminating barriers, Understand regulatory requirements, Manage requests from external legal entities, Manage requests from Global Regulators, Manage requests from Global ADR bodies, Work on projects, Assist with business improvements, Support leadership with delivering Management Information, Support leadership with regulatory reporting, Support leadership with analytical reporting, Support leadership with statistical summaries, Use data to draw a comprehensive view", "teamCollaboration" : "Support the team", "domainKnowledge" : "Finance; Banking; Accounting; Regulatory requirements", "domainList" : [ "finance", "banking", "accounting", "regulatory-requirements" ], "domainSpecificKnowledge" : [ "Finance", "Banking", "Accounting", "Regulatory requirements" ], "toolProficiency" : [ "Power BI", "Tableau" ], "communicationSkills" : "Written communication; Oral communication", "problemSolvingSkills" : "Problem solving; Conflict resolution", "outcomesObjectives" : "Exceed customer expectations; Create positive sentiment for Convera brand", "qualificationsBasic" : "1 year of related experience, High school diploma degree, Ability to communicate fluently in English and French", "qualificationsPreferred" : "Experience in customer-facing role, Excellent attention to detail", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "As a Customer Care Associate with Convera based in our Costa Rica office, you will be responsible to provide Best in Class Care to Convera customers from first contact through to resolution or where cases are not resolved within the expected timeframes leading to dissatisfaction or complaint. This role will bridge the gap between what our customers need and what we’re delivering – allowing us to constantly evolve and exceed customer expectations. Objective of this role Drive a seamless customer experience that creates positive sentiment for Convera brand. Develop in-depth knowledge of our product offerings and provide informative support and tailored recommendations to customers. Support the team and business goals by delivering Best in Class service to Convera customers. Responsibilities Deliver friendly and professional service to customers through inbound, outbound and eService channels in high volume, fast-paced environment. Quickly identify and solve problems of diverse scope on the spot. Ability to devise solutions based on limited information and precedent and adapt existing approaches to resolve issues. Evaluate processes, devise improvements, measure results, and iterate. Ability to imagine and ambitiously drives towards “Best in Class Customer Care”. Drive first contact resolution while identifying barriers to excellent service and work towards eliminating them. Understand regulatory requirements and how Convera’s policies and processes support our customers and our obligations. Manage requests from external legal entities, Global Regulators eg: FMA, FCA and/or Global ADR bodies e.g.: UK Financial Ombudsman Service (FOS), Australian Financial Complaints Authority (AFCA) etc in connection with complaints. Required to work on projects and assist with business improvements. Supports leadership with delivering Management Information, regulatory reporting, analytical reporting, and statistical summaries. While demonstrating the ability to use data to draw a comprehensive, balanced view. Required skills and qualifications High school diploma degree A minimum of 1 year of related experience with a Bachelor’s degree; or equivalent work experience (Finance, Banking, Accounting...) Strong communication skills, both written and oral and can clearly explain complex information to customers and internal stakeholders. A passion for Best-in-Class Customer Care, a Customer Champion. Passion for providing an exceptional customer experience. Strong problem solving and conflict resolution capabilities. Ability to learn and adapt quickly to new technology and processes. Be a self-starter and master of time management, the ability to multi-task, and prioritize consistently sustaining high levels of productivity and quality in a fast-moving growth focused organization. The ability to remain calm and resilient when solving problems, facing challenges, and recovering from mistakes. Good knowledge of MS applications Ability to communicate fluently in English and French, verbally and written Preferred skills and qualifications Experience in customer-facing role with direct responsibility of managing customers. Experience with data analytics tools such as Power BI, Tableau. Excellent attention to detail. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs. Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Market competitive salary. Great career growth and development opportunities in a global organization. A flexible approach to work and a hybrid schedule with 2 days in office. Generous insurance (health, disability, life). Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption). Paid volunteering opportunities (5 days per year). Shift Hours: Monday to Friday, Morning shift, 8:00-5:00pm. There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. Como Asociado de Atención al Cliente en Convera, con sede en nuestra oficina de Costa Rica, serás responsable de brindar un servicio de atención de clase mundial a los clientes de Convera, desde el primer contacto hasta la resolució n. Cuando los casos no se resuelvan dentro de los plazos esperados y esto genere insatisfacción o queja, deberás gestionarlos adecuadamente. Este rol cerrará la brecha entre lo que nuestros clientes necesitan y lo que estamos entregando, permitiéndonos evolucionar constantemente y superar sus expectativas. Objetivo del puesto Impulsar una experiencia del cliente fluida que genere una percepción positiva de la marca Convera. Desarrollar un conocimiento profundo de nuestras ofertas de productos y brindar soporte informativo y recomendaciones personalizadas a los clientes. Apoyar al equipo y los objetivos del negocio brindando un servicio de clase mundial a los clientes de Convera. Responsabilidades Brindar un servicio amable y profesional a los clientes a través de canales de entrada, salida y eService en un entorno de alto volumen y ritmo acelerado. Identificar y resolver rápidamente problemas de diversa índole en el momento. Capacidad para idear soluciones con información limitada y precedentes, y adaptar enfoques existentes para resolver problemas. Evaluar procesos, proponer mejoras, medir resultados y reiterar. Capacidad para imaginar e impulsar de manera ambiciosa una “Atención al Cliente de Clase Mundial”. Impulsar la resolución en el primer contacto, identificando barreras para un servicio excelente y trabajando para eliminarlas. Comprender los requisitos regulatorios y cómo las políticas y procesos de Convera respaldan a nuestros clientes y nuestras obligaciones. Gestionar solicitudes de entidades legales externas, reguladores globales (por ejemplo: FMA, FCA) y organismos globales de resolución alternativa de disputas, como el UK Financial Ombudsman Service (FOS) o el Australian Financial Complaints Authority (AFCA), en relación con quejas. Participar en proyectos y apoyar iniciativas de mejora del negocio. Apoyar al liderazgo brindando información gerencial, reportes regulatorios, análisis y resúmenes estadísticos, demostrando capacidad para usar datos y obtener conclusiones equilibradas y completas. Habilidades y calificaciones requeridas Titulo de colegio completado Mínimo 1 año de experiencia relacionada con un título universitario, o experiencia laboral equivalente (Finanzas, Banca, Contabilidad…). Fuertes habilidades de comunicación oral y escrita, capaces de explicar información compleja a clientes y partes interesadas internas. Pasión por brindar atención al cliente de clase mundial, ser un defensor del cliente. Pasión por ofrecer una experiencia excepcional al cliente. Fuertes capacidades de resolución de problemas y manejo de conflictos. Capacidad para aprender y adaptarse rápidamente a nuevas tecnologías y procesos. Ser proactivo y excelente en la gestión del tiempo, con habilidad para realizar múltiples tareas y priorizar, manteniendo altos niveles de productividad y calidad en una organización enfocada en el crecimiento. Capacidad para mantener la calma y la resiliencia al resolver problemas, enfrentar desafíos y recuperarse de errores. Buen conocimiento de aplicaciones de Microsoft. Capacidad para comunicarse con fluidez en inglés y francés, de forma oral y escrita. Habilidades y calificaciones preferidas Experiencia en roles de atención al cliente con responsabilidad directa en la gestión de clientes. Experiencia con herramientas de análisis de datos como Power BI o Tableau. Excelente atención al detalle. Acerca de Convera Convera es la compañía de pagos transfronterizos B2B más grande del mundo fuera del sector bancario. Anteriormente conocida como Western Union Business Solutions, aprovechamos décadas de experiencia en la industria y soluciones de pago impulsadas por tecnología para ofrecer movimientos de dinero más inteligentes a nuestros clientes, ayudándoles a obtener mayor valor en cada transacció n. Convera atiende a más de 30,000 clientes, desde pequeños negocios hasta grandes empresas, instituciones educativas, instituciones financieras, firmas legales y ONG. Nuestros equipos se preocupan profundamente por el valor que brindamos a nuestros clientes, lo que hace de Convera un lugar de trabajo gratificante. Este es un momento emocionante para nuestra organización, mientras construimos un equipo de personas orientadas al crecimiento y los resultados, listas para avanzar rápidamente en un entorno innovador. Como empresa verdaderamente global con empleados en más de 20 países, nos apasiona la diversidad; buscamos y celebramos personas con diferentes orígenes, estilos de vida y perspectivas únicas. Queremos trabajar con el mejor talento y fomentar una cultura de inclusión y pertenencia. Ofrecemos una amplia gama de beneficios competitivos, incluyendo: Salario competitivo en el mercado. Excelentes oportunidades de crecimiento y desarrollo profesional en una organización global. Un enfoque flexible de trabajo y un horario híbrido con 2 días en oficina. Seguro médico, de discapacidad y de vida. Días feriados, tiempo libre y licencias para eventos de vida (maternidad, paternidad, adopción). Oportunidades de voluntariado pagado (5 días por año). Horario laboral: Lunes a viernes, turno matutino, 8:00 a. m. – 5:00 p. m. Hay muchas oportunidades increíbles en Convera para personas talentosas, creativas y resolutivas que nunca se conforman con “lo suficientemente bueno” y buscan transformar los pagos entre empresas. Postúlate ahora si estás listo para liberar tu potencial.", "summaryDescription" : "Customer Support Associate-French & English at Convera. Skills: Customer Care, Customer Support. Provide Best in Class Care. Bridge the gap between customer needs and delivery", "postedDate" : "2026-06-16T01:19:53.116", "createdAt" : "2026-06-16T01:19:53.116", "lastUpdated" : "2026-06-16T12:19:22.014", "ingestTimestamp" : "2026-06-16T01:19:53.116", "mongoId" : "6a30871ff292fd229c086177", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Problem solving", "Customer Care", "Customer Support", "Conflict resolution", "Finance", "Banking", "Accounting", "Regulatory requirements", "Power BI", "Tableau" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 1112.7673, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a74f292fd229cf51532", "title" : "Customer Service on-site", "company" : "Reolink", "industry" : "Technology", "salary" : { "min" : 42500.0, "max" : 57500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Service role in Knoxville, United States, adjusted for the technology industry and company size." }, "location" : "BO1-C-8， Boutique Office 2, Menara 2, KL Eco City, No.3, Jalan Bangsar , KL 59200 W.P.", "locations" : [ "BO1-C-8， Boutique Office 2", "Menara 2", "KL Eco City", "No.3", "Jalan Bangsar", "KL 59200 W.P." ], "timestamp" : "2026-06-16T07:23:56.815", "fingerprint" : "23c224a8fbd096b6ba3a2eefb3462272e479e9e27a3ba81980bad2fe08ec52f7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/reolink/jobs/4115510009", "externalId" : "4115510009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Knoxville", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.9603948,-83.9210261" } ], "locationText" : "Knoxville, Tennessee, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "professionalSkills" : [ "Technical support", "Business process optimization", "Service quality improvement" ], "hardSkillsList" : [ "Product training", "Agent assistance" ], "hardSkills" : [ { "name" : "Product training", "level" : "intermediate" }, { "name" : "Agent assistance", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Technical Support, Customer Service", "majorSkillsList" : [ "Customer Success", "Technical Support", "Customer Service" ], "coreResponsibilities" : "Communicate with global customers, Maintain corporate brand image, Enhance corporate brand image, Handle first-level escalated technical issues, Collaborate with R&D teams, Drive problem resolution, Improve customer satisfaction, Provide on-site technical support, Provide agent assistance, Resolve complex product-related technical issues, Enhance service quality, Conduct product training, Conduct business-related training, Ensure agent proficiency, Ensure adherence to service standards, Identify operational issues, Optimize business processes, Improve service efficiency", "teamCollaboration" : "Collaborate with R&D teams; Agent assistance", "domainKnowledge" : "Intelligent visual technology; Security solutions", "domainList" : [ "intelligent-visual-technology", "security-solutions" ], "domainSpecificKnowledge" : [ "Intelligent visual technology", "Security solutions" ], "communicationSkills" : "Fluent English", "problemSolvingSkills" : "Resolve issues quickly; Problem resolution", "outcomesObjectives" : "Improve customer satisfaction; Enhance service quality; Improve service efficiency", "qualificationsBasic" : "Bachelor's degree or above, 1 year on-site call center support experience, Fluent English listening, speaking, reading, writing, Excellent service orientation, Teamwork skills, Communication skills, Ability to resolve issues quickly, Ability to drive results, English proficiency required", "qualificationsPreferred" : "Background in security industry preferred, Chinese language preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Job Responsibilities: 1. Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image. 2. Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction. 3. Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality. 4. Conduct product and business-related training for call center agents to ensure their proficiency in product usage and strict adherence to service standards. 5. Effectively identify operational issues within the call center, optimize business processes, and improve service efficiency. Qualifications: l Bachelor's degree or above, any major is acceptable. l minimum 1 year of on-site call center support experience, with a background in the security industry preferred. l English proficiency: with fluent English listening, speaking, reading, and writing skills, enabling its use as a working language. l Excellent service orientation, teamwork, and communication skills, with the ability to resolve issues quickly and drive results. Job Type: Full-time Experience: Service technician: 3 years (Required) Language: English (Required) Chinese (Preferred) Work Location: In person", "summaryDescription" : "Customer Service on-site at Reolink. Skills: Customer Success, Technical Support, Customer Service. Communicate with global customers. Maintain corporate brand image", "postedDate" : "2026-06-15T23:22:07.514", "createdAt" : "2026-06-15T23:22:07.514", "lastUpdated" : "2026-06-16T07:23:56.815", "ingestTimestamp" : "2026-06-15T23:22:07.514", "mongoId" : "6a305a74f292fd229cf51532", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42500, "salaryAnnualMax" : 57500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Product training", "Agent assistance", "Customer Success", "Technical Support", "Customer Service", "Technical support", "Business process optimization", "Service quality improvement", "Intelligent visual technology", "Security solutions" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 1076.8595, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7d5674d8ee00a094f906", "title" : "Customer Support Agent", "company" : "Gymshark", "industry" : "Outdoor & Apparel", "salary" : { "min" : 26780.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Solihull, England, United Kingdom", "locations" : [ "Solihull", "England", "United Kingdom" ], "timestamp" : "2026-06-16T02:30:43.703", "fingerprint" : "bd0858e502d4c374156c30437cb00969120e4d4ba30d2ef53796cda148861589", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/gymshark/jobs/4881182101", "externalId" : "4881182101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Solihull", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.4130189,-1.7768935" } ], "locationText" : "Solihull, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 3, "coreResponsibilities" : "Manage customer interactions end-to-end, Ensure timely resolution, Ensure effective resolution, Deliver exceptional service, Act as voice of customer, Provide feedback, Identify areas for improvement, Make customer-first decisions, Balance business impact, Identify opportunities to exceed expectations, Delight customers, Build product knowledge, Educate customers, Guide customers, Follow up on customer queries, Ensure complete satisfaction, Collaborate with internal teams, Resolve complex issues, Report trends, Report insights, Support colleagues, Contribute to collaborative environment, Contribute to high-performing team", "teamCollaboration" : "Internal teams; Colleagues; High-performing team", "communicationSkills" : "Build rapport; Build trust", "problemSolvingSkills" : "Problem-solving; Think independently", "specialRequirements" : "Flexible shifts, Evenings, Weekends, Holidays, 24/7 operation, Attend assessment centre, Attend 3 days a week", "outcomesObjectives" : "Ensure timely resolution; Ensure effective resolution; Exceed expectations; Delight customers; Ensure complete satisfaction; Support continuous improvement", "qualificationsBasic" : "1-3 years customer service experience, Deliver high-quality service, Excellent communication skills, Build rapport and trust, Problem-solving skills, Think independently, Comfortable in digital environment, Manage queries via online channels, Prioritise workload, Manage time effectively, Stay organised, Flexibility for rotating shifts, Proactive mindset, Passion for helping customers, Improve service, Adapt to change, Thrive in evolving environment, Work independently, Maintain team collaboration, High professionalism, Emotional intelligence, Resilience", "workSiteFlexibility" : "Hybrid", "rawDescription" : "OVERVIEW: We’re looking for a passionate and customer-focused Customer Support Agent to join a fast-paced, global Customer Experience team. In this role, you’ll deliver a world-class service across multiple channels including email, social media, and web chat - ensuring every interaction feels personal, insightful, and aligned with the brand experience. Operating in a 24/7 environment, you’ll be part of a dynamic team that puts the customer at the heart of everything. You’ll play a key role in building trust, loyalty, and long-term relationships with a highly engaged and digitally savvy customer base. The salary for this position is £26,780 per annum WHAT YOU'LL BE DOING: Managing customer interactions end-to-end, ensuring a timely and effective resolution for every query Delivering exceptional service across email, live chat, and social media channels Acting as the voice of the customer - providing feedback and identifying areas for improvement Making confident, customer-first decisions while balancing business impact Proactively identifying opportunities to exceed expectations and delight customers Building strong product knowledge to educate and guide customers effectively Following up on customer queries to ensure complete satisfaction Collaborating with internal teams to resolve complex issues Reporting trends and insights to leadership to support continuous improvement Supporting colleagues and contributing to a collaborative, high-performing team environment Working flexible shifts, including evenings, weekends, and holidays as part of a 24/7 operation WHAT YOU'LL NEED: Essential Criteria: 1–3 years’ experience in a customer service or customer-facing role Proven ability to deliver high-quality service in a fast-paced environment Excellent communication skills, with the ability to build rapport and trust Strong problem-solving skills and the ability to think independently Comfortable working in a fully digital environment across multiple systems Experience managing customer queries via online channels (e.g., chat, email, social media) Ability to prioritise workload, manage time effectively, and stay organised Flexibility to work rotating shifts, including evenings and weekends A proactive mindset with a passion for helping customers and improving service Ability to adapt to change and thrive in a rapidly evolving environment Experience working independently while maintaining strong team collaboration High level of professionalism, emotional intelligence, and resilience CLOSING DATE: Friday 19th June 2026 @ 12:00pm All successful candidates must be available to attend a 2.5 hour assessment centre on the 1st July along with being available to start with us on the 3rd August 2026. LOCATION: Please note this is a hybrid role and requires the successful candidate to attend at least 3 days a week in GSIQ, Solihull, UK. BELONGING AT GYMSHARK. Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email talent@gymshark.com. ABOUT US. We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth. THE PERKS. Standard benefits include: Performance-based Bonus opportunity Funded Healthcare benefit 25 days holiday, additional day for your birthday & Bank Holidays Contributory Employer pension scheme Flexible benefits programme – including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading Gymshark Employee Discount & long service awards Access to High Street cashback and discounts Financial, Physical and Mental Wellbeing Support Enhanced Family Leave package Life Assurance Office location specific benefits include (IQ): Gym Membership to The Lifting Club (LC) Onsite lunch provision & coffee bars EV charge points available Office location specific benefits include (LDN): Funded multi-site fitness membership Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.", "summaryDescription" : "Customer Support Agent at Gymshark. Manage customer interactions end-to-end. Ensure timely resolution", "postedDate" : "2026-06-14T20:07:38.533", "createdAt" : "2026-06-14T20:07:38.533", "lastUpdated" : "2026-06-16T02:30:43.703", "ingestTimestamp" : "2026-06-14T20:07:38.533", "mongoId" : "6a2c7d5674d8ee00a094f906", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 1067.6702, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c6c9774d8ee00a091a09c", "title" : "Agent Customer Care - Remote", "company" : "eMAG", "industry" : "E-Commerce", "salary" : { "min" : 36000.0, "max" : 54000.0, "currency" : "RON", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level customer care agents in Romania, adjusted for the e-commerce industry and remote work." }, "location" : "Remote - Romania", "locations" : [ "Remote - Romania" ], "timestamp" : "2026-06-15T03:25:06.555", "fingerprint" : "dccae179b4d3f89495e8e48e3da76f13ecd5edd9321ee4da4b6694afbca996b2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://teams.emag.ro/jobs/?gh_jid=4894577101", "externalId" : "4894577101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Romania", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Romania", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "coreResponsibilities" : "Maintain professional attitude, Resolve non-conformities, Assist customer with purchase decisions, Provide product details, Help with order placement, Help with delivery, Help with returns", "teamCollaboration" : "Energetic team; Enthusiastic team; Friendly team", "continuousLearning" : "Online learning resources; Learning platforms; Dedicated academies; Learning programs", "specialRequirements" : "Work in shifts, 08:00-20:00 interval", "qualificationsBasic" : "Desire to gain experience, Communication skills", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We’re always looking for the ones truly passionate about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We’ve grown very fast and are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results. More than 6000 colleagues are part of eMAG Teams. We strongly believe in people's development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to ensure that you’ll have the most talented colleagues and the proper environment to grow and achieve great results, to become what you desire on a personal and professional level. Join us, grow faster! Agent Customer Care - Remote Grija pеntru cliеnți se regăseștе în fiеcarе interacțiune: dе la plasаreа unеi comenzi pană lа consultаnță spеcializată, livrare și returnare produse. Ce vei face în echipa noastră: Menții un o atitudine profesională orientată spre client; Preiei și rezolvi situațiile în care apar neconformități; Asiști clientul în decizia de cumpărare prin oferirea detaliilor solicitate despre produse și servicii; Ajuți cu soluții la diverse probleme: plasare comandă, livrare și retur. Ce te face potrivit/ă: Dorința dе a câștiga experiență: E ok dacă ești la primul job, înveți alături dе noi. Abilități dе comunicare: îți vei transforma talentul într-o carieră. Nevoia dе a face parte dintr-o echipă dе top: suntem energici, entuziaști și prietenoș i. Mai ales cu nou-veniții! Atitudinea potrivită: nu te temi dе provocări, le primești cu încredere și determinare dе a găsi soluții. Ai posibilitatea de a lucra in ture in intervalul 08:00-20:00 ( full-time/ part-time); Te bucuri de beneficii precum: Abonament medical la clinica Medicover; Buget flexibil pe care îl poți investi în tine așa cum îți dorești: tichete de masă, tichete de vacanță, vouchere culturale, pensii private, cursuri de limbi străine, carduri-cadou eMAG, Fashion Days, Therme și Genius, abonament la diferite săli de sport sau chiar cursuri pentru dezvoltarea ta profesională; Diferite discount-uri la partenerii noștri: banking, telefonie, medicină dentară sau wellness; Acces la biblioteca Bookster și credite pe platforma de sănătate psiho-emoțională Hilio; Un mediu de învățare accelerată, cu acces la peste 100.000 de resurse online si platfome, academii de învățare dedicate zonei tale de business și programe de dezvoltare; Curious to find out more about the next step in your career? Apply now and if your experience is relevant for the role you wish, we will give you a call for more details! Also, here you can find our confidentiality policy if you want to consult it.", "summaryDescription" : "Agent Customer Care - Remote at eMAG. Maintain professional attitude. Resolve non-conformities", "postedDate" : "2026-06-13T21:42:24.250", "createdAt" : "2026-06-13T21:42:24.250", "lastUpdated" : "2026-06-15T03:25:06.555", "ingestTimestamp" : "2026-06-13T21:42:24.250", "mongoId" : "6a2c6c9774d8ee00a091a09c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 1004.57825, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "69d5e4962beec4dd3d931971", "title" : "Customer support (French speaking)", "company" : "Amazon Kuiper Services Europe SARL, Irish Branch", "industry" : "Customer Service, Technical Customer Support, alexa and amazon devices", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a mid-seniority customer support role in Cork, Ireland, adjusted for the technology industry." }, "location" : "Cork, IRL", "locations" : [ "Cork, IRL" ], "timestamp" : "2026-06-15T03:16:44.762", "fingerprint" : "6203533224aaee829fc471dcbd57415432c95f181e7977b48946ad7c3189498d", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10385206/apply", "externalId" : "e6732fbd-f2b7-43d4-835c-66c0d02ea6f5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cork", "country" : "Ireland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.8985136,-8.4726423" } ], "locationText" : "Cork, Ireland", "employmentType" : "FULL_TIME", "technicalSkills" : "Internet technologies, Network connectivity", "professionalSkills" : [ "Customer account security", "Technical support" ], "hardSkillsList" : [ "Technical assessment" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Technical assessment", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Customer support, Technical troubleshooting", "majorSkillsList" : [ "Customer support", "Technical troubleshooting" ], "coreResponsibilities" : "Receive and manage customer escalations, Deliver timely and effective resolutions, Offer detailed technical support, Communicate professionally, Collaborate with other customer support teams, Resolve complex issues, Document steps and resolutions, Identify trends in customer issues, Propose improvements to support processes, Help create knowledge base articles, Help create team documentation, Stay current on new Amazon Leo products and, Engage with customers, Troubleshoot intricate technical issues, Collaborate with leadership, Collaborate with cross-functional teams, Ensure seamless service delivery", "teamCollaboration" : "Cross-functional teams; Other customer support teams", "domainKnowledge" : "Global broadband access; Satellite constellations; LEO satellites; Digital divide; Internet service; Network connectivity", "domainList" : [ "global-broadband-access", "satellite-constellations", "leo-satellites", "digital-divide", "internet-service", "network-connectivity" ], "domainSpecificKnowledge" : [ "Global broadband access", "Satellite constellations", "LEO satellites", "Digital divide", "Internet service", "Network connectivity" ], "communicationSkills" : "Professional communication; Clear communication", "documentationSkills" : "Document technical issues; Document resolutions", "continuousLearning" : "Learning new technologies", "problemSolvingSkills" : "Problem-solvers; Troubleshoot intricate technical issues", "specialRequirements" : "Work all shift patterns, Export control screenings, Obtaining export licenses", "qualificationsBasic" : "High school diploma or equivalent, French and English language skills (C1+), Experience resolving technical issues related to internet service, network connectivity, or end customer equipment, Understanding of internet technologies, Ability to convey insights from complex analyses, Ability to clearly document technical issues and associated solutions, Availability to work flexible schedule/shift", "qualificationsPreferred" : "Experience in direct to consumer or business ISP and/or Satellite technical support, Ability to document technical customer issues in notes that are easily understood by other users, Technical curiosity and enthusiasm for learning new technologies, Proven success working in a fast-paced support environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in French and English. Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns. This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations. Key job responsibilities • Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels. • Offer detailed technical support with clear and professional communication • Collaborate with other customer support teams to resolve complex issues • Document steps and resolutions in a clear, easy-to-follow format • Identify trends in customer issues and propose improvements to support processes • Help create knowledge base articles and team documentation • Stay current on new Amazon Leo products and features A day in the life As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow. About the team Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations. Basic Qualifications: - High school diploma or equivalent - Strong French and English language skills (C1+) - Experience working directly with end customers to resolve technical issues related to internet service, network connectivity, or end customer equipment. - Understanding of internet technologies and ability to demonstrate knowledge by completing a required technical assessment - Excellent communication skills and ability to convey insights from complex analyses to internal and end customers - Ability to clearly document technical issues and associated solutions - Availability to work flexible schedule/shift, including weekends, nights, and/or holidays Preferred Qualifications: - Experience in direct to consumer or business ISP and/or Satellite technical support - A drive to dig into the details of systems and processes to solve customer technical problems - Ability to document technical customer issues in notes that are easily understood by other users - Technical curiosity and enthusiasm for learning new technologies and helping customers succeed - Proven success working in a fast-paced support environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Customer support (French speaking) at Amazon Kuiper Services Europe SARL, Irish Branch. Skills: Customer support, Technical troubleshooting. Receive and manage customer escalations. Deliver timely and effective resolutions", "postedDate" : "2026-06-13T10:18:36.868", "createdAt" : "2026-06-13T10:18:36.868", "lastUpdated" : "2026-06-15T03:16:44.762", "ingestTimestamp" : "2026-06-13T10:18:36.868", "mongoId" : "69d5e4962beec4dd3d931971", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10385206/apply", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Technical assessment", "Critical thinking", "Customer support", "Technical troubleshooting", "Customer account security", "Technical support", "Global broadband access", "Satellite constellations", "LEO satellites", "Digital divide", "Internet service", "Network connectivity" ], "skillCount" : 12, "jobCategory" : "customer-service", "dataQualityScore" : 0.8888889, "_score" : 995.66644, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a2cd83c74d8ee00a0a43eaa", "title" : "Czech Travel Agent in Greece - Remote/On-site", "company" : "apply2day", "industry" : "Telecommunications", "salary" : { "min" : 18000.0, "max" : 24000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry level Travel Agent in Greece, adjusted for full-time employment and remote/on-site work mode." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T07:51:11.872", "fingerprint" : "43285344616b0f4a3c8836a603163331715f7ec024e60b65ef4d6f7d7ce5f326", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/85AD309E72/apply", "externalId" : "85AD309E72", "industryFunction" : { }, "locationPoint" : "39.0742,21.8243", "structuredLocations" : [ { "country" : "Greece", "continent" : "eu", "workMode" : "hybrid" } ], "locationText" : "Greece", "employmentType" : "FULL_TIME", "majorSkills" : "Customer service, Travel support", "majorSkillsList" : [ "Customer service", "Travel support" ], "coreResponsibilities" : "Handle customer queries, Handle partner queries, Assist with reservations, Assist with cancellations, Assist with modifications, Provide travel guidance, Log all interactions, Identify issues, Resolve issues quickly, Escalate issues when necessary, Maintain professionalism, Maintain empathy, Meet service quality goals, Meet customer satisfaction goals", "domainKnowledge" : "Travel platforms", "domainList" : [ "travel-platforms" ], "domainSpecificKnowledge" : [ "Travel platforms" ], "toolProficiency" : [ "CRM system" ], "continuousLearning" : "Continuous training; Access to educational platforms", "qualificationsBasic" : "Fluency in Czech/Slovak, Fluency in English, Computer skills, Multitasking skills, Problem-solving abilities, Communication abilities", "qualificationsPreferred" : "Customer service experience, Travel experience, Hospitality experience", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Our client, a global leader in customer experience solutions, is partnering with one of the world's largest online travel platforms. We are looking for a **Czech/Slovak Travel Agent** to join their team in Athens, either on-site or remotely. In this role, you'll support travelers and accommodation partners worldwide, ensuring smooth booking experiences and excellent service. ### Key Responsibilities * Handle incoming customer and partner queries via phone, email, and chat in both **Czech/Slovak** and **English** * Assist with reservations, cancellations, modifications, and general travel-related issues * Provide guidance on platform tools, policies, and procedures * Log all interactions in the CRM system, ensuring accuracy and follow-up * Identify issues, resolve them quickly, and escalate when necessary * Maintain professionalism and empathy, particularly in stressful situations * Consistently meet service quality and customer satisfaction goals **Requirements** * Fluency in **Czech/Slovak** and **English**(verbal and written) * Strong computer and multitasking skills * Excellent problem-solving and communication abilities Will be considered a great asset if you have: * Previous customer service, travel, or hospitality experience **Benefits** * **Competitive Salary** * **Monthly Bonuses** * **Meal Vouchers** * **Health care benefits and numerous other discounts** * **Continuous Training** and access to Educational Platforms * **Relocation** **package** for candidates relocating from abroad, including travel expenses and initial accommodation", "summaryDescription" : "Czech Travel Agent in Greece - Remote/On-site at apply2day. Skills: Customer service, Travel support. Handle customer queries. Handle partner queries", "postedDate" : "2026-06-09T00:00:00.000", "createdAt" : "2026-06-13T22:33:40.454", "lastUpdated" : "2026-06-15T07:51:11.872", "ingestTimestamp" : "2026-06-13T22:33:40.454", "mongoId" : "6a2cd83c74d8ee00a0a43eaa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/85AD309E72", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Customer service", "Travel support", "Travel platforms", "CRM system" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 975.7433, "daysOld" : 6, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307f4bf292fd229c057afb", "title" : "Site Operations Lead (English, French)", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Site Operations role in Belgium, adjusted for the manufacturing industry and Saint-Ghislain location." }, "location" : "[Saint-Ghislain, Belgium, [Saint-Ghislain, Belgium], Saint-Ghislain, null, Wallonia, BE]", "locations" : [ "[Saint-Ghislain, Belgium, [Saint-Ghislain, Belgium], Saint-Ghislain, null, Wallonia, BE]" ], "timestamp" : "2026-06-16T12:40:22.343", "fingerprint" : "a2a6ca4193a53746c4ac99fe50417238647bb9b1e0b1f88ed4dc78d7f7da0a61", "source" : "google", "language" : "en", "externalId" : "131302712275804870", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Saint-Ghislain", "state" : "Wallonia", "country" : "Belgium", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.4477484,3.8195241" } ], "locationText" : "Saint-Ghislain, Wallonia, Belgium", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Site Operations Lead (English, French)", "postedDate" : "2026-06-16T01:52:23.529", "createdAt" : "2026-06-16T01:52:23.529", "lastUpdated" : "2026-06-16T12:40:22.343", "ingestTimestamp" : "2026-06-16T01:52:23.529", "mongoId" : "6a307f4bf292fd229c057afb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.5555556, "_score" : 975.4289, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305118f292fd229cef981d", "title" : "Customer Support Consultant - Bilingual (French & English)", "industry" : "Support", "salary" : { "min" : 20.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T13:42:50.593", "fingerprint" : "5c9f6c53a0840632a1a89c70441ac0d9b22c537bdd5c1634f141044edf3713cb", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/fd8eea7c-0dc3-4c62-9007-eb45c6860e90/apply", "externalId" : "fd8eea7c-0dc3-4c62-9007-eb45c6860e90", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Post-secondary", "technicalSkills" : "Microsoft Office Suite, Microsoft Teams", "professionalSkills" : [ "Customer service", "Technical aptitude", "Bilingual communication" ], "hardSkillsList" : [ "Laboratory diagnostics interpretation" ], "hardSkills" : [ { "name" : "Laboratory diagnostics interpretation", "level" : "intermediate" } ], "majorSkills" : "Customer support, Bilingual communication, Veterinary diagnostics", "majorSkillsList" : [ "Customer support", "Bilingual communication", "Veterinary diagnostics" ], "coreResponsibilities" : "Act as primary liaison, Resolve customer inquiries, Coordinate lab services, Manage high-volume interactions, Maintain service quality, Maintain accuracy, Handle inbound customer inquiries, Provide fast resolutions, Provide accurate resolutions, Communicate clearly in French, Communicate clearly in English, Adapt messaging to audiences, Provide clarification of test results, Interpret laboratory test results, Support follow-up testing coordination, Coordinate sample logistics, Track sample logistics, Use internal systems, Use documentation tools, Resolve issues efficiently, Maintain attention to detail, Multitask across communication channels, Ensure high-quality customer experience", "teamCollaboration" : "Collaboration with lab teams", "domainKnowledge" : "Veterinary diagnostics", "domainList" : [ "veterinary-diagnostics" ], "domainSpecificKnowledge" : [ "Veterinary diagnostics" ], "toolProficiency" : [ "Internal systems", "Documentation tools" ], "communicationSkills" : "Adapt messaging", "continuousLearning" : "Structured training; Virtual onboarding", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Consistent schedule discipline, Digital literacy", "outcomesObjectives" : "Timely resolution of inquiries; Seamless coordination of lab services", "qualificationsBasic" : "Full professional fluency in French and English, Customer service experience, Contact center experience, Veterinary practice experience, Laboratory environment experience, Technical support experience, Problem-solving skills, Exceptional attention to detail, Organizational ability, Comfort with computer systems, Troubleshooting tools experience, Digital workflows experience, Ability to work in high-volume phone environment, Interpersonal skills, Ability to learn quickly, Apply new procedures, Reliable high-speed wired internet, Dedicated quiet workspace", "qualificationsPreferred" : "Post-secondary education in scientific field, Post-secondary education in technical field, Post-secondary education in computer-related field, Equivalent experience to post-secondary education", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities In this role, you will act as the primary liaison between customers and veterinary diagnostic laboratories, ensuring timely resolution of inquiries and seamless coordination of lab-related services. You will be expected to manage high-volume interactions while maintaining service quality and accuracy. Handle inbound customer inquiries (50–70 calls per day), providing fast and accurate resolutions in a time-sensitive environment Communicate clearly in both French (preferably Québécois) and English, adapting messaging to technical and non-technical audiences Provide clarification and interpretation of laboratory test results and support follow-up testing coordination Coordinate sample logistics, including pickup, delivery, and tracking in collaboration with lab teams Use internal systems and documentation tools in real time to resolve issues efficiently during customer interactions Maintain strong attention to detail while multitasking across phone, email, and digital communication channels Ensure high-quality customer experience aligned with service standards in veterinary diagnostics Requirements This role requires a strong combination of bilingual communication ability, technical aptitude, and customer service excellence in a fast-paced, structured environment. You must be comfortable working remotely with consistent schedule discipline and strong digital literacy. Full professional fluency in French and English (written and spoken) is mandatory Proven experience in customer service, contact centers, veterinary practice, laboratory environments, or technical support roles Strong problem-solving skills with exceptional attention to detail and organizational ability High comfort level with computer systems, troubleshooting tools, and digital workflows (e.g., Microsoft Office Suite and collaboration tools such as Microsoft Teams) Ability to work in a high-volume, phone-intensive environment for extended periods (up to 8 hours/day) Strong interpersonal skills with the ability to quickly build rapport and trust with customers Ability to learn quickly and apply new procedures across varied customer scenarios Post-secondary education in a scientific, technical, or computer-related field (or equivalent experience) preferred Reliable high-speed wired internet connection and a dedicated quiet workspace for remote work Benefits Hourly compensation starting at $20/hour, based on experience Eligibility for annual performance bonus Health, dental, and vision insurance coverage Fully remote work with company-provided equipment (laptop, headset, monitor, docking station) Structured training and onboarding delivered virtually Stable schedule with defined shifts and predictable working hours Opportunity to contribute to meaningful work in animal health diagnostics within a global organization such as IDEXX Inclusive and supportive work culture focused on learning, growth, and continuous improvement ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Customer Support Consultant - Bilingual (French & English). Skills: Customer support, Bilingual communication, Veterinary diagnostics. Act as primary liaison. Resolve customer inquiries", "postedDate" : "2026-06-15T08:33:10.461", "createdAt" : "2026-06-15T08:33:10.461", "lastUpdated" : "2026-06-16T13:42:50.593", "ingestTimestamp" : "2026-06-16T03:22:09.844", "mongoId" : "6a305118f292fd229cef981d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Laboratory diagnostics interpretation", "Customer support", "Bilingual communication", "Veterinary diagnostics", "Customer service", "Technical aptitude", "Internal systems", "Documentation tools" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 972.58185, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2a483f74d8ee00a05de6c5", "title" : "French Customer Support Agent - (Bench Team)", "company" : "Blueprint", "industry" : "Technology", "salary" : { "min" : 48000.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level French Customer Support Agent in Bellevue, WA, adjusted for the technology industry and company size." }, "location" : "Bellevue, WA, United States", "locations" : [ "Bellevue", "WA", "United States" ], "timestamp" : "2026-06-12T21:03:36.425", "fingerprint" : "48120846f369c6ce9fb293df80f9d999fe99a7030aa68c5e3662e89654433ca9", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/notexternal/jobs/7997970", "externalId" : "7997970", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellevue", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "47.6144219,-122.1923370" } ], "locationText" : "Bellevue, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Microsoft Office Suite", "professionalSkills" : [ "Customer service", "Troubleshooting", "Problem-solving" ], "hardSkillsList" : [ "Written fluency Russian", "Written fluency English", "Verbal communication", "Written communication", "Interpersonal skills", "Organizational skills", "Attention to detail", "Time management" ], "softSkillsList" : [ "Composure", "Critical thinking", "Judgment" ], "hardSkills" : [ { "name" : "Written fluency Russian", "level" : "intermediate" }, { "name" : "Written fluency English", "level" : "intermediate" }, { "name" : "Verbal communication", "level" : "intermediate" }, { "name" : "Written communication", "level" : "intermediate" }, { "name" : "Interpersonal skills", "level" : "intermediate" }, { "name" : "Organizational skills", "level" : "intermediate" }, { "name" : "Attention to detail", "level" : "intermediate" }, { "name" : "Time management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Composure" }, { "name" : "Critical thinking" }, { "name" : "Judgment" } ], "majorSkills" : "Customer support, Issue resolution, Customer service", "majorSkillsList" : [ "Customer support", "Issue resolution", "Customer service" ], "coreResponsibilities" : "Deliver world-class customer service, Manage customer support tickets, Respond to customer support tickets, Follow troubleshooting procedures, Diagnose problems, Multitask between tools and systems, Apply information to customer situations, Assist in creation of knowledge base articles, Support development through participation, Coordinate internally with other teams, Provide feedback, Identify trends, Report trends, Resolve escalated issues, Serve as escalation point, Address customer needs, Address customer complaints, Make sound judgement calls, Determine appropriate steps, Onboard new agents, Onboard existing agents, Amplify core values, Assist in other ticket queues, Perform special projects", "teamCollaboration" : "Collaborate with other teams; Collaborate with manager; Collaborate with clients", "domainKnowledge" : "Customer experience; Accounts tickets", "domainList" : [ "customer-experience", "accounts-tickets" ], "domainSpecificKnowledge" : [ "Customer experience", "Accounts tickets" ], "toolProficiency" : [ "MatterMost" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Knowledge base articles", "continuousLearning" : "Professional growth; Development opportunities", "problemSolvingSkills" : "Problem-solving; Troubleshooting; Root cause analysis", "specialRequirements" : "Work weekends, Work holidays, Potential blackout dates, Sit at workstation, Use mouse, Use keyboard", "outcomesObjectives" : "Exceed client expectations; Exceed user expectations; Meet established SLA; Meet client standards; Meet performance guidelines", "qualificationsBasic" : "One year customer service experience, Associates degree or equivalent, Comfortable using computers, Perform initial level troubleshooting, Minimum typing speed of 45 wpm", "qualificationsPreferred" : "Bachelor's degree preferred, Some online game knowledge, Knowledge of Accounts tickets, Troubleshoot Accounts ticket issues independently", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. What will I be doing? Blueprint is looking for a Customer Support Agent Bench Team (Russian fluency) to join us as we build cutting-edge technology solutions! We are looking for a professional Individual contributor that has a passion for helping better our end customer experience. They ensure a fast, accurate, and personalized service to our customers they support; this includes research, investigation and flawless resolution. The Customer Support Agent position is responsible for superior user support for our client’s customers with a goal to exceed our client’s expectations as well as the expectations of their users. Duties/Responsibilities: Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution. Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems. Ability to multitask between multiple tools and systems (knowledge base, team meetings, supervisor) and apply information and knowledge to customer situations. May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries Monitor client facing tools (MatterMost) and keep up with client updates and directives Respond to customer help requests escalated from Tier 2 Agents and address the customer’s needs, complaints, and other issues. Employ critical thinking skills to make sound judgement calls and determine appropriate steps to make the best business decision for the client and user. May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space. Be a champion of Blueprint’s core values by amplifying those behaviors in the day to day May be assigned to assist in other ticket queues as needed Additional duties and special projects as assigned Education and Experience: One year or more customer service experience or equivalent required Associates degree or equivalent or relevant experience. Bachelor’s degree preferred Comfortable using computers and can perform initial level troubleshooting of computer and network issues. Some online game knowledge and experience preferred Required Skills/Abilities: Ability to maintain composure in stressful situations Have a customer focus mindset - career orientation towards customer service. Excellent verbal and written communication skills. Written fluency in Russian & English languages Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Ability to maintain client productivity standards Preferred Qualifications: Knowledge of Accounts tickets Ability to troubleshoot Accounts ticket issues independently and as a collective Compensation Information At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $23.00 to $25.50 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Essential Functions: Availability: Must work a hybrid schedule, two in-office days per week in alignment with the organization’s work-from-home policy. Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved. Physical Requirements: Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements. Ability to sit at a workstation for extended periods, engaging with content on a monitor. Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm. Communication and Collaboration: Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients. Role may require the ability to communicate in written form other languages as specified based on engagement requirements. Openness to receiving constructive feedback and maintaining courtesy in interactions. Independent Judgment and Time Management: Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations. Accessibility Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the job. FLSA - Job Classification:  Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA)", "summaryDescription" : "French Customer Support Agent - (Bench Team) at Blueprint. Skills: Customer support, Issue resolution, Customer service. Deliver world-class customer service. Manage customer support tickets", "postedDate" : "2026-06-11T16:56:28.362", "createdAt" : "2026-06-11T16:56:28.362", "lastUpdated" : "2026-06-12T21:03:36.425", "ingestTimestamp" : "2026-06-11T16:56:28.362", "mongoId" : "6a2a483f74d8ee00a05de6c5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Written fluency Russian", "Written fluency English", "Verbal communication", "Written communication", "Interpersonal skills", "Organizational skills", "Attention to detail", "Time management", "Composure", "Critical thinking", "Judgment", "Customer support", "Issue resolution", "Customer service", "Troubleshooting", "Problem-solving", "Customer experience", "Accounts tickets", "MatterMost" ], "skillCount" : 19, "jobCategory" : "customer-service", "jobSubcategory" : "support", "dataQualityScore" : 0.8888889, "_score" : 969.15967, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology" }, { "id" : "6a305118f292fd229cef981c", "title" : "Customer Support Consultant - Bilingual (French & English)", "industry" : "Support", "salary" : { "min" : 20.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Canada", "locations" : [ "Canada" ], "timestamp" : "2026-06-16T12:55:55.283", "fingerprint" : "60fa25bac380bdf097f66aa6404b0b88e2450eb467ee9f2e95d612b23957c8a5", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/d7a78641-9f4b-4345-9cd2-87cdf452b0b9/apply", "externalId" : "d7a78641-9f4b-4345-9cd2-87cdf452b0b9", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Canada", "employmentType" : "FULL_TIME", "minimumEducation" : "Post-secondary", "technicalSkills" : "Microsoft Office Suite, Microsoft Teams", "professionalSkills" : [ "Customer service excellence", "Time-sensitive environment", "Technical aptitude", "Organizational ability" ], "hardSkillsList" : [ "Bilingual communication" ], "hardSkills" : [ { "name" : "Bilingual communication", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Bilingual communication", "majorSkillsList" : [ "Customer Success", "Bilingual communication" ], "coreResponsibilities" : "Act as primary liaison, Ensure timely resolution of inquiries, Coordinate lab-related services, Manage high-volume interactions, Maintain service quality, Maintain accuracy, Handle inbound customer inquiries, Provide fast resolutions, Provide accurate resolutions, Communicate clearly in French, Communicate clearly in English, Adapt messaging to audiences, Provide clarification of test results, Provide interpretation of test results, Support follow-up testing coordination, Coordinate sample logistics, Track sample logistics, Use internal systems in real time, Use documentation tools in real time, Resolve issues efficiently, Maintain attention to detail, Multitask across communication channels, Ensure high-quality customer experience", "teamCollaboration" : "Collaboration with lab teams", "domainKnowledge" : "Veterinary diagnostics", "domainList" : [ "veterinary-diagnostics" ], "domainSpecificKnowledge" : [ "Veterinary diagnostics" ], "communicationSkills" : "Adapt messaging", "continuousLearning" : "Structured training; Virtual onboarding", "problemSolvingSkills" : "Troubleshooting tools", "specialRequirements" : "Dedicated quiet workspace, Company-provided equipment", "outcomesObjectives" : "Maintain service quality; Maintain accuracy; Ensure high-quality customer experience", "qualificationsBasic" : "Full professional fluency in French and English, Proven experience in customer service, Proven experience in contact centers, Proven experience in veterinary practice, Proven experience in laboratory environments, Proven experience in technical support roles, Problem-solving skills, Exceptional attention to detail, Organizational ability, High comfort level with computer systems, High comfort level with troubleshooting tools, High comfort level with digital workflows, Ability to work in a high-volume, phone-intensive environment, Interpersonal skills, Ability to learn quickly, Ability to apply new procedures, Reliable high-speed wired internet connection, Dedicated quiet workspace for remote work", "qualificationsPreferred" : "Post-secondary education in a scientific field, Post-secondary education in a technical field, Post-secondary education in a computer-related field, Equivalent experience to post-secondary education", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities In this role, you will act as the primary liaison between customers and veterinary diagnostic laboratories, ensuring timely resolution of inquiries and seamless coordination of lab-related services. You will be expected to manage high-volume interactions while maintaining service quality and accuracy. Handle inbound customer inquiries (50–70 calls per day), providing fast and accurate resolutions in a time-sensitive environment Communicate clearly in both French (preferably Québécois) and English, adapting messaging to technical and non-technical audiences Provide clarification and interpretation of laboratory test results and support follow-up testing coordination Coordinate sample logistics, including pickup, delivery, and tracking in collaboration with lab teams Use internal systems and documentation tools in real time to resolve issues efficiently during customer interactions Maintain strong attention to detail while multitasking across phone, email, and digital communication channels Ensure high-quality customer experience aligned with service standards in veterinary diagnostics Requirements This role requires a strong combination of bilingual communication ability, technical aptitude, and customer service excellence in a fast-paced, structured environment. You must be comfortable working remotely with consistent schedule discipline and strong digital literacy. Full professional fluency in French and English (written and spoken) is mandatory Proven experience in customer service, contact centers, veterinary practice, laboratory environments, or technical support roles Strong problem-solving skills with exceptional attention to detail and organizational ability High comfort level with computer systems, troubleshooting tools, and digital workflows (e.g., Microsoft Office Suite and collaboration tools such as Microsoft Teams) Ability to work in a high-volume, phone-intensive environment for extended periods (up to 8 hours/day) Strong interpersonal skills with the ability to quickly build rapport and trust with customers Ability to learn quickly and apply new procedures across varied customer scenarios Post-secondary education in a scientific, technical, or computer-related field (or equivalent experience) preferred Reliable high-speed wired internet connection and a dedicated quiet workspace for remote work Benefits Hourly compensation starting at $20/hour, based on experience Eligibility for annual performance bonus Health, dental, and vision insurance coverage Fully remote work with company-provided equipment (laptop, headset, monitor, docking station) Structured training and onboarding delivered virtually Stable schedule with defined shifts and predictable working hours Opportunity to contribute to meaningful work in animal health diagnostics within a global organization such as IDEXX Inclusive and supportive work culture focused on learning, growth, and continuous improvement ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Customer Support Consultant - Bilingual (French & English). Skills: Customer Success, Bilingual communication. Act as primary liaison. Ensure timely resolution of inquiries", "postedDate" : "2026-06-15T08:32:40.552", "createdAt" : "2026-06-15T08:32:40.552", "lastUpdated" : "2026-06-16T12:55:55.283", "ingestTimestamp" : "2026-06-16T03:21:40.157", "mongoId" : "6a305118f292fd229cef981c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Bilingual communication", "Customer Success", "Customer service excellence", "Time-sensitive environment", "Technical aptitude", "Organizational ability", "Veterinary diagnostics" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 965.3588, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305586f292fd229cf1fe9d", "title" : "Inside Sales Agent (French)", "company" : "MSX International", "industry" : "Automotive", "salary" : { "min" : 24000.0, "max" : 30000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Inside Sales Agent in Barcelona, Spain, adjusted for the Automotive industry." }, "location" : "Barcelona, CT, Spain", "locations" : [ "Barcelona", "CT", "Spain" ], "timestamp" : "2026-06-16T10:08:08.622", "fingerprint" : "a71227fd9869b4505cbd81fa83ad64d2ddc71ffa652b309fd8622fe5c40a22ea", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MSXInternational/3743990013598816-inside-sales-agent-french-talent-pool-for-future-openings-", "externalId" : "3743990013598816", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Barcelona", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "41.3825802,2.1770730" } ], "locationText" : "Barcelona, Spain", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "CRM", "professionalSkills" : [ "Lead conversion", "Sales distribution" ], "hardSkillsList" : [ "Vehicle distribution", "Transport logistics", "Documentation management" ], "hardSkills" : [ { "name" : "Vehicle distribution", "level" : "intermediate" }, { "name" : "Transport logistics", "level" : "intermediate" }, { "name" : "Documentation management", "level" : "intermediate" } ], "majorSkills" : "Inside sales, Customer support, Lead conversion", "majorSkillsList" : [ "Inside sales", "Customer support", "Lead conversion" ], "coreResponsibilities" : "Qualify leads, Engage with customers, Support dealerships, Maintain accurate records, Drive lead-to-sales conversion", "domainKnowledge" : "Automotive industry", "domainList" : [ "automotive-industry" ], "domainSpecificKnowledge" : [ "Automotive industry" ], "toolProficiency" : [ "CRM tools", "MS Office" ], "communicationSkills" : "Commercial skills", "continuousLearning" : "Ongoing internal training; Professional development", "outcomesObjectives" : "Optimize lead conversion; Enhance sales distribution", "qualificationsBasic" : "Fluent in French, Fluent in English, Outbound sales experience, B2B sales experience, Business development experience, Customer service experience, Communication skills, Commercial skills, CRM tools proficiency, MS Office proficiency, Multitasking skills", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "\uD83D\uDE80 Join MSX International – A Global Leader in Automotive Consulting!\uD83C\uDF0D \uD83D\uDD39 Who we are: At MSX International, we are a North American multinational and a top consultancy in the automotive industry. With over 500 experts in Spain and Portugal, we develop and implement innovative solutions that enhance our clients' business processes. \uD83D\uDCA1 Why join us? With 25+ years of industry expertise, our multilingual and multicultural Contact Center thrives on a proactive and dynamic approach. Our 170+ professionals work collaboratively, ensuring every client receives exceptional service. Thanks to our commitment to excellence, we continue to grow! \uD83D\uDE80 \uD83D\uDCBC Inside Sales Support Agent – Your Next Opportunity! This position is part of our ongoing talent pool. While we may not have an immediate opening, we’re always looking to connect with outstanding professionals for future opportunities. \uD83C\uDFAF Your Mission: We are looking for a customer-focused, proactive Inside Sales & Support Agent to optimize lead conversion and enhance sales distribution processes. This role blends outbound sales efforts with dealership support, ensuring smooth operations and customer satisfaction. \uD83D\uDD25 Your Key Responsibilities: ✅ Lead Management: Qualify high-potential leads and engage with customers via calls, emails, and chats ✅ Dealer Assistance: Support dealerships with vehicle distribution, transport, documentation, and logistics ✅ CRM & Sales Optimization Maintain accurate records and drive lead-to-sales conversion ## Qualifications \uD83D\uDCCC Who You Are: \uD83C\uDF1F Experience in outbound sales, B2B sales, or business development \uD83C\uDF1F Customer service expert with strong communication and commercial skills \uD83C\uDF1F Fluent in French & English (at least B2 level) \uD83C\uDF1F Skilled in CRM tools, MS Office, and multitasking in a fast-paced environment \uD83D\uDC99 We Value Your Potential! Even if your experience doesn’t match 100%, we encourage you to apply! Talent comes in many forms, and we are committed to fostering a diverse and inclusive team. By submitting your application, you’ll be added to our talent pool and considered for upcoming roles that match your profile. We’ll reach out when a suitable opportunity arises. ## Additional Information ✨ What We Offer: * Permanent, full-time contract (40h/week) * Hybrid work model after initial training (1-2 days WFH). Our offices locations: Madrid: C. de Albasanz, 15, San Blas-Canillejas, 28037 Madrid, Spain Barcelona: Carrer de la Constitució, 2, 08960 Sant Just Desvern, Barcelona, Spain * Deep industry insights, working closely with customers, suppliers & dealers * MSX Bazaar – Exclusive employee shopping portal * 26 vacation days (23 + 3 extra!) * Ongoing internal training & professional development * Fully adapted offices for a comfortable, accessible workspace MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.", "summaryDescription" : "Inside Sales Agent (French) at MSX International. Skills: Inside sales, Customer support, Lead conversion. Qualify leads. Engage with customers", "postedDate" : "2026-06-12T14:38:25.000", "createdAt" : "2026-06-15T23:40:16.139", "lastUpdated" : "2026-06-16T10:08:08.622", "ingestTimestamp" : "2026-06-15T23:40:16.139", "mongoId" : "6a305586f292fd229cf1fe9d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Vehicle distribution", "Transport logistics", "Documentation management", "Inside sales", "Customer support", "Lead conversion", "Sales distribution", "Automotive industry", "CRM tools", "MS Office" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 935.2355, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d427674d8ee00a0b3e15d", "title" : "Inside Sales Agent (French)", "company" : "MSX International", "industry" : "Automotive", "salary" : { "min" : 24000.0, "max" : 30000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an Entry-level Inside Sales Agent in Madrid, Spain, with adjustments for the automotive industry and company size." }, "location" : "Madrid, MD, Spain", "locations" : [ "Madrid", "MD", "Spain" ], "timestamp" : "2026-06-15T12:17:41.193", "fingerprint" : "9dab9d02a8ce1607fdcebf80802e57bfa1615b6f0c116e6cd97926c65c3e8da4", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MSXInternational/3743990013598856-inside-sales-agent-french-talent-pool-for-future-openings-", "externalId" : "3743990013598856", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Madrid", "state" : "Madrid", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "40.4237276,-3.6899043" } ], "locationText" : "Madrid, Madrid, Spain", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "CRM, MS Office", "professionalSkills" : [ "Lead conversion", "Sales distribution", "Vehicle distribution", "Transport logistics", "Documentation logistics" ], "hardSkillsList" : [ "Outbound sales", "B2B sales", "Business development", "Customer service", "Commercial skills" ], "hardSkills" : [ { "name" : "Outbound sales", "level" : "intermediate" }, { "name" : "B2B sales", "level" : "intermediate" }, { "name" : "Business development", "level" : "intermediate" }, { "name" : "Customer service", "level" : "intermediate" }, { "name" : "Commercial skills", "level" : "intermediate" } ], "majorSkills" : "Lead conversion, Sales support, Dealership support", "majorSkillsList" : [ "Lead conversion", "Sales support", "Dealership support" ], "coreResponsibilities" : "Qualify high-potential leads, Engage with customers via calls, Engage with customers via emails, Engage with customers via chats, Support dealerships with vehicle distribution, Support dealerships with transport, Support dealerships with documentation, Support dealerships with logistics, Maintain accurate records, Drive lead-to-sales conversion", "teamCollaboration" : "Multilingual team; Multicultural team; Contact Center", "domainKnowledge" : "Automotive industry", "domainList" : [ "automotive-industry" ], "domainSpecificKnowledge" : [ "Automotive industry" ], "toolProficiency" : [ "CRM tools", "MS Office" ], "communicationSkills" : "Customer communication", "continuousLearning" : "Ongoing internal training; Professional development", "outcomesObjectives" : "Optimize lead conversion; Enhance sales distribution", "qualificationsBasic" : "Fluent in French, Fluent in English, Outbound sales experience, B2B sales experience, Business development experience, Customer service expert, Communication skills, Commercial skills, Skilled in CRM tools, Skilled in MS Office, Multitasking skills", "qualificationsPreferred" : "Experience in automotive industry", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "\uD83D\uDE80 Join MSX International – A Global Leader in Automotive Consulting!\uD83C\uDF0D \uD83D\uDD39 Who we are: At MSX International, we are a North American multinational and a top consultancy in the automotive industry. With over 500 experts in Spain and Portugal, we develop and implement innovative solutions that enhance our clients' business processes. \uD83D\uDCA1 Why join us? With 25+ years of industry expertise, our multilingual and multicultural Contact Center thrives on a proactive and dynamic approach. Our 170+ professionals work collaboratively, ensuring every client receives exceptional service. Thanks to our commitment to excellence, we continue to grow! \uD83D\uDE80 \uD83D\uDCBC Inside Sales Support Agent – Your Next Opportunity! This position is part of our ongoing talent pool. While we may not have an immediate opening, we’re always looking to connect with outstanding professionals for future opportunities. \uD83C\uDFAF Your Mission: We are looking for a customer-focused, proactive Inside Sales & Support Agent to optimize lead conversion and enhance sales distribution processes. This role blends outbound sales efforts with dealership support, ensuring smooth operations and customer satisfaction. \uD83D\uDD25 Your Key Responsibilities: ✅ Lead Management: Qualify high-potential leads and engage with customers via calls, emails, and chats ✅ Dealer Assistance: Support dealerships with vehicle distribution, transport, documentation, and logistics ✅ CRM & Sales Optimization Maintain accurate records and drive lead-to-sales conversion ## Qualifications \uD83D\uDCCC Who You Are: \uD83C\uDF1F Experience in outbound sales, B2B sales, or business development \uD83C\uDF1F Customer service expert with strong communication and commercial skills \uD83C\uDF1F Fluent in French & English (at least B2 level) \uD83C\uDF1F Skilled in CRM tools, MS Office, and multitasking in a fast-paced environment \uD83D\uDC99 We Value Your Potential! Even if your experience doesn’t match 100%, we encourage you to apply! Talent comes in many forms, and we are committed to fostering a diverse and inclusive team. By submitting your application, you’ll be added to our talent pool and considered for upcoming roles that match your profile. We’ll reach out when a suitable opportunity arises. ## Additional Information ✨ What We Offer: * Permanent, full-time contract (40h/week) * Hybrid work model after initial training (1-2 days WFH). Our office is located at C. de Albasanz, 15, San Blas-Canillejas, 28037 Madrid, España * Deep industry insights, working closely with customers, suppliers & dealers * MSX Bazaar – Exclusive employee shopping portal * 26 vacation days (23 + 3 extra!) * Ongoing internal training & professional development * Fully adapted offices for a comfortable, accessible workspace MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.", "summaryDescription" : "Inside Sales Agent (French) at MSX International. Skills: Lead conversion, Sales support, Dealership support. Qualify high-potential leads. Engage with customers via calls", "postedDate" : "2026-06-12T14:38:49.000", "createdAt" : "2026-06-14T07:50:41.604", "lastUpdated" : "2026-06-15T12:17:41.193", "ingestTimestamp" : "2026-06-14T07:50:41.604", "mongoId" : "6a2d427674d8ee00a0b3e15d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Outbound sales", "B2B sales", "Business development", "Customer service", "Commercial skills", "Lead conversion", "Sales support", "Dealership support", "Sales distribution", "Vehicle distribution", "Transport logistics", "Documentation logistics", "Automotive industry", "CRM tools", "MS Office" ], "skillCount" : 15, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 919.5999, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2e868b74d8ee00a0de2e38", "title" : "Support Agent", "location" : "Remote, DE", "locations" : [ "Remote", "DE" ], "timestamp" : "2026-06-15T06:44:46.252", "fingerprint" : "c02e1bd8c0978d4ca8dbba2f1e2eeb82447d4ce1a040e20eff50df6cedfc5a79", "source" : "personio", "applyUrl" : "https://wellcosan-gmbh.jobs.personio.de/job/2405815", "externalId" : "2405815", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Germany", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Germany", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 3, "experienceLevel" : "Junior", "softSkillsList" : [ "self-discipline, team player" ], "softSkills" : [ { "name" : "self-discipline, team player" } ], "majorSkills" : "customer support, problem solving, communication", "majorSkillsList" : [ "customer support, problem solving, communication" ], "coreResponsibilities" : "Turn unsatisfied customers into fans by finding individual solutions, collecting structured feedback, and managing customer concerns across all channels (phone, email, chat). Build a first-class customer journey from order to ensure an optimal customer experience and represent the brand externally.", "teamCollaboration" : "You are a team player, which you have already proven in your job or in your free time.", "toolProficiency" : [ "CRM, Google Suite" ], "communicationSkills" : "customer service; phone support; email support; chat support", "continuousLearning" : "New tools are not a challenge for you, but the rule. You are flexible and do not lose your nerve even in confusing moments.", "innovationCreativity" : "You like to challenge the status quo and are open to change.", "problemSolvingSkills" : "individual solutions; feedback collection; customer journey optimization", "outcomesObjectives" : "You fight for every online review. You build a first-class customer journey.", "qualificationsBasic" : "Excellent German and English language skills. First experience in customer support. Enthusiasm for customer contact and sales via phone and new media. Flexibility and ability to remain calm in confusing situations. Willingness to drive change and independently implement new tasks.", "qualificationsPreferred" : "Spanish language skills would be an advantage and/or French language skills would be desirable.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "DAS SIND WIR! Unser Motto: Unsere Beine tragen uns durch’s Leben – Zeit, dass wir ihnen etwas zurückgeben! Leichte Beine kann jede:r gebrauchen. Daher beschränken wir uns nicht nur auf eine Zielgruppe. Mit unseren Marken Reboots und Venen Engel unterstützen wir Individuen mit diversen Bedürfnissen bei der Steigerung der Leistung und generell ihrer Lebensqualität. Reboots Mit den Reboots Recovery Boots und Pants verschaffen sich Athleten einen Wettbewerbsvorteil, mit dessen Hilfe sie ihre maximale Leistungsfähigkeit nach Trainingseinheiten schneller wieder erreichen können. Spitzensportler, Vereine und Physiotherapeuten in ganz Europa setzen auf Reboots, um die eigenen sportlichen Ziele nicht nur zu erreichen, sondern zu übertreffen. Venen Engel Mit unserem Venen Engel nehmen Kund:innen aus ganz Europa ihr Wohlbefinden selbst in die Hand. Die Gleitwellenmassage unterstützt sie dabei, sich in ihrer Haut wohl zu fühlen und den Alltag mit leichten Beinen besser zu bewältigen. Selbstliebe, Me-Time und die Motivation, etwas zum Positiven zu verändern - Venen Engel hilft dabei. DEINE Mission: Aus unzufriedenen Kunden machst du Fans! Du trittst mit den Kunden in Kontakt, findest individuelle Lösungen und sammelst strukturiertes Feedback, um zu unserer fortlaufenden Verbesserung beizutragen. Du kämpfst um jede Online-Bewertung. Du bearbeitest und überblickst Kundenbelange auf allen Channels: am Telefon, via Mail oder im Chat. Du baust sukzessive eine erstklassige Customer Journey auf: von der Bestellung an sorgst du dafür, dass unsere Kunden stets eine optimale Erfahrung mit Reboots/Venen Engel machen und trägst so unsere Marke nach außen. Das bringst DU dafür mit: Exzellente Deutschkenntnisse und Englischkenntnisse. Zusätzlich wären Spanischkenntnisse von Vorteil und/oder Französischkenntnisse wünschenswert. Eine eigenverantwortliche Arbeitsweise mit Selbstdisziplin und eine zielgerichtete Herangehensweise sind deine Stärken – für dich ist “done better than perfect” Du forderst den Status Quo gerne heraus und bist offen für Veränderung Du bist zuverlässig, loyal und motiviert weiterhin: Du hast bereits erste Erfahrungen im Bereich Support sammeln können und bist sicher im Umgang mit Kunden Du bringst Begeisterung für den Kontakt zu Menschen und für den Vertrieb über Telefon und neue Medien mit. Du hast bereits aktiv mit CRM-Programmen gearbeitet und bist sicher im Umgang mit Google Suite. Neue Tools sind für dich keine Herausforderung, sondern die Regel. Du bist flexibel und verlierst auch in unübersichtlichen Momenten nicht die Nerven Du bist ein Teamplayer, was du auch schon im Job oder in der Freizeit unter Beweis gestellt hast Du bist sicher im Umgang mit Computern und arbeitest dich gerne in neue Tools ein Du hast Lust etwas zu bewegen und eigenverantwortlich neue Aufgaben umzusetzen. klingt spannend? Das erwartet DICH bei uns: die Gelegenheit ein hervorragendes Produkt in Europa zu vermarkten flexible Zeiteinteilung und ortsunabhängiges Arbeiten Kompetitive Vergütung Regelmäßige Teamevents Kollegiale Atmosphäre mit flachen Hierarchien und kurzen Entscheidungswegen", "summaryDescription" : "Support Agent. Skills: customer support, problem solving, communication. Turn unsatisfied customers into fans by finding individual solutions, collecting structured feedback, and managing customer concerns across all channels (phone, email, chat). 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We", "summaryDescription" : "Customer Support Specialist (English + German + French as mandatory) at Alphanumeric Systems. 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In this role, you will provide exceptional customer support to Portuguese-speaking clients, ensuring their inquiries and needs are addressed with professionalism and care. ### Responsibilities * Handle customer inquiries and provide support to Portuguese-speaking customers via phone, email, and chat. * Offer detailed information about products and services, assisting customers in resolving issues efficiently. * Manage and document all customer interactions accurately using CRM systems. * Collaborate with internal departments to escalate and resolve complex issues as required. * Maintain up-to-date knowledge of company products, policies, and promotions to provide accurate assistance. * Ensure high levels of customer satisfaction through timely and effective communication. **Requirements** * Fluency in Portuguese (both written and spoken); proficiency in English is a plus. * Proven experience in customer service or related roles, preferably in a remote or multinational environment. * Excellent communication and interpersonal skills focused on customer satisfaction. * Ability to remain calm and professional when handling challenging situations. * Familiarity with CRM software and standard office tools. * Self-driven, organized, and comfortable working independently in a remote or office setting. * Willingness to relocate to Greece with paid relocation assistance. * A passion for delivering outstanding customer service and a collaborative team mindset. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. 2 Extra Salaries Per Year 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Portuguese Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Skills: Customer service. Handle customer inquiries. Provide support to Portuguese-speaking customers", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-12T22:42:55.934", "lastUpdated" : "2026-06-15T01:28:53.029", "ingestTimestamp" : "2026-06-12T22:42:55.934", "mongoId" : "6a2c5dea74d8ee00a08df834", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/54BFF11B87", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Customer service", "CRM software", "Office tools" ], "skillCount" : 3, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 845.0826, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2d58fc74d8ee00a0b88039", "title" : "Installation Support Agent", "company" : "Flatpay", "industry" : "FinTech", "salary" : { "min" : 37000.0, "max" : 52000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Installation Support Agent in Amsterdam, Netherlands, adjusted for mid-seniority and the FinTech industry." }, "location" : "Amsterdam, NL", "locations" : [ "Amsterdam", "NL" ], "timestamp" : "2026-06-16T02:55:37.746", "fingerprint" : "e8a9f849e9f045f0d25435261c09837d81a121f6908d6c42e1508d71e9adb923", "source" : "personio", "language" : "nl", "applyUrl" : "https://flatpay.jobs.personio.de/job/2651708", "externalId" : "2651708", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Amsterdam", "country" : "Netherlands", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.3730796,4.8924534" } ], "locationText" : "Amsterdam, Netherlands", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Logistical coordination", "Technical support", "Customer service" ], "hardSkillsList" : [ "Hardware installation", "Customer onboarding" ], "hardSkills" : [ { "name" : "Hardware installation", "level" : "intermediate" }, { "name" : "Customer onboarding", "level" : "intermediate" } ], "majorSkills" : "Installation support, Customer onboarding, Logistical coordination", "majorSkillsList" : [ "Installation support", "Customer onboarding", "Logistical coordination" ], "coreResponsibilities" : "Coordinate and support terminal installations, Manage installation process, Provide remote support during installations, Prepare and manage installation logistics, Configure devices, Coordinate shipments, Ensure timely hardware receipt, Handle and move boxes with payment terminals, Act as a point of contact, Communicate with merchants and internal teams, Ensure quick and smooth installations, Collaborate with internal teams, Solve problems, Document installation activities, Ensure systems are set up, Ensure systems are activated, Identify recurring issues, Report issues internally, Improve processes", "teamCollaboration" : "Sales; Operations; Technical Support", "domainKnowledge" : "Fintech; Payment terminals", "domainList" : [ "fintech", "payment-terminals" ], "domainSpecificKnowledge" : [ "Fintech", "Payment terminals" ], "communicationSkills" : "Telephone guidance", "documentationSkills" : "Document installation activities", "problemSolvingSkills" : "Solution-oriented approach", "specialRequirements" : "5 days in office", "qualificationsBasic" : "Some experience with technical products, Some experience with hardware installations, Some experience with customer service, Some experience with onboarding functions, Experience in operations, Experience in logistical coordination, Experience in technical support, Experience in customer-facing functions, Basic knowledge of IT systems, Basic knowledge of payment terminals, Basic knowledge of technical products, Fluent Dutch", "qualificationsPreferred" : "Experience with technical products, Experience with hardware installations, Experience with customer service, Experience with onboarding functions, Experience in operations, Experience in logistical coordination, Experience in technical support, Experience in customer-facing functions, Basic knowledge of IT systems, Basic knowledge of payment terminals, Basic knowledge of technical products", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Over de rol Flatpay is één van de snelst groeiende fintechbedrijven van Europa. In iets meer dan drie jaar zijn we uitgegroeid tot een team van meer dan 1.500 collega’s, actief in Denemarken, Finland, Italië, Duitsland, Frankrijk, het Verenigd Koninkrijk, en sinds januari ook in Nederland. Onze missie is helder en krachtig: kaartbetalingen eerlijk, transparant en stressvrij maken voor kleine en middelgrote ondernemers. Geen onduidelijke tarieven, geen verborgen kosten, geen verrassingen, één vast tarief voor alle kaarten. Dienstverband: Fulltime Locatie: Amsterdam - 5 dagen op kantoor Wat je gaat doen Verantwoordelijkheden Coördineren en ondersteunen van de installatie van Flatpay-betaalterminals voor nieuwe merchants/ondernemers via de telefoon. Je beheert het volledige installatieproces van planning tot levering en zorgt voor een soepele onboardingervaring voor onze klanten. Op afstand ondersteuning bieden aan merchants tijdens installaties. Je begeleidt klanten stap voor stap telefonisch zodat terminals correct worden geïnstalleerd en klaar zijn om betalingen te accepteren. Voorbereiden en beheren van de installatielogistiek. Dit omvat het configureren van apparaten, coördineren van verzendingen en ervoor zorgen dat merchants de juiste hardware op tijd ontvangen. Comfortabel omgaan met en verplaatsen van dozen met betaalterminals en apparatuur als onderdeel van de voorbereiding van verzendingen en installaties. Fungeren als een belangrijk aanspreekpunt tijdens het onboardingproces. Je communiceert met merchants en interne teams om ervoor te zorgen dat installaties snel en soepel worden afgerond. Nauw samenwerken met interne teams, waaronder Sales, Operations en Technical Support, om installaties te coördineren en eventuele problemen op te lossen wanneer deze zich voordoen. Installatieactiviteiten documenteren en ervoor zorgen dat alle systemen correct zijn ingesteld en geactiveerd. Terugkerende problemen of knelpunten tijdens installaties signaleren en intern rapporteren zodat processen continu kunnen worden verbeterd.Skills & eigenschappen Interesse in en begrip van technologie, met het vermogen om snel nieuwe systemen, tools en hardware te begrijpen. Uitstekende communicatieve vaardigheden en het vermogen om klanten duidelijk en zelfverzekerd telefonisch te begeleiden. Zeer georganiseerd en in staat om meerdere installaties en taken tegelijkertijd te beheren. Gestructureerde en oplossingsgerichte aanpak van probleemoplossing. Klantgerichte mindset met een sterke motivatie om een soepele onboardingervaring te bieden. Comfortabel kunnen werken in een snelgroeiende omgeving waar prioriteiten snel kunnen veranderen. Positieve, hands-on instelling en bereidheid om het team te ondersteunen waar nodig. Wie jij bent Deze rol past perfect bij jou als jij: enige ervaring hebt met technische producten, hardware-installaties, klantenservice of onboardingfuncties ervaring hebt in operations, logistieke coördinatie, technische ondersteuning of klantgerichte functies basiskennis hebt van IT-systemen, betaalterminals of technische producten vloeiend Nederlands spreekt Waarom Flatpay? Werken bij Flatpay betekent: Een fulltime rol met veel verantwoordelijkheid en vrijheid om je werk zelf vorm te geven De kans om echt impact te maken binnen een van de snelst groeiende fintechs van Europa Een jonge, energieke werkomgeving waar samenwerking centraal staat en jouw ideeën tellen Leuke teamactiviteiten en regelmatig events met collega’s Volop kansen om door te groeien binnen een organisatie die hard groeit Contact info", "summaryDescription" : "Installation Support Agent at Flatpay. Skills: Installation support, Customer onboarding, Logistical coordination. Coordinate and support terminal installations. Manage installation process", "createdAt" : "2026-06-14T19:02:52.795", "lastUpdated" : "2026-06-16T02:55:37.746", "ingestTimestamp" : "2026-06-14T19:02:52.795", "mongoId" : "6a2d58fc74d8ee00a0b88039", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Hardware installation", "Customer onboarding", "Installation support", "Logistical coordination", "Technical support", "Customer service", "Fintech", "Payment terminals" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 827.72876, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c930074d8ee00a098717a", "title" : "Russian Customer Support Agent - (Bench Team)", "company" : "Blueprint Technologies", "location" : "Bellevue, WA, United States", "locations" : [ "Bellevue", "WA", "United States" ], "timestamp" : "2026-06-15T10:41:44.473", "fingerprint" : "6b07a1c1c0be8fffe0dcd344b4a2f552dadec683329dee9f4267a06fcc158f49", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/notexternal/jobs/8004077", "externalId" : "8004077", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellevue", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid" } ], "locationText" : "Bellevue, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Associate", "experienceMinYears" : 1, "experienceMaxYears" : 3, "experienceLevel" : "Junior", "professionalSkills" : [ "online game knowledge" ], "softSkillsList" : [ "customer focus mindset, maintain composure in stressful situations, interpersonal skills, attention to detail, time management skills, problem-solving skills, openness to receiving constructive feedback, maintain courtesy" ], "softSkills" : [ { "name" : "customer focus mindset, maintain composure in stressful situations, interpersonal skills, attention to detail, time management skills, problem-solving skills, openness to receiving constructive feedback, maintain courtesy" } ], "majorSkills" : "Russian fluency, customer support, troubleshooting, communication skills, Microsoft Office Suite", "majorSkillsList" : [ "Russian fluency, customer support, troubleshooting, communication skills, Microsoft Office Suite" ], "coreResponsibilities" : "Deliver world-class customer service by following established departmental policies, processes, and standards. Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution. Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems.", "teamCollaboration" : "Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space. Be a champion of Blueprint’s core values by amplifying those behaviors in the day to day.", "toolProficiency" : [ "Microsoft Office Suite" ], "communicationSkills" : "excellent verbal communication; excellent written communication; written fluency in Russian; written fluency in English; effective communication skills", "documentationSkills" : "creation of knowledge base articles", "continuousLearning" : "Opportunities for professional growth and development", "problemSolvingSkills" : "research; investigation; flawless resolution; troubleshooting; critical thinking; make sound judgement calls", "specialRequirements" : "Must work a hybrid schedule, two in-office days per week in alignment with the organization’s work-from-home policy. Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved. Minimum typing speed of 45 wpm.", "outcomesObjectives" : "Superior user support for our client’s customers with a goal to exceed our client’s expectations as well as the expectations of their users.", "qualificationsBasic" : "One year or more customer service experience or equivalent required. Associates degree or equivalent or relevant experience. Bachelor’s degree preferred. Comfortable using computers and can perform initial level troubleshooting of computer and network issues.", "qualificationsPreferred" : "Knowledge of Accounts tickets. Ability to troubleshoot Accounts ticket issues independently and as a collective.", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. What will I be doing? Blueprint is looking for a Customer Support Agent Bench Team (Russian fluency) to join us as we build cutting-edge technology solutions! We are looking for a professional Individual contributor that has a passion for helping better our end customer experience. They ensure a fast, accurate, and personalized service to our customers they support; this includes research, investigation and flawless resolution. The Customer Support Agent position is responsible for superior user support for our client’s customers with a goal to exceed our client’s expectations as well as the expectations of their users. Duties/Responsibilities: Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution. Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems. Ability to multitask between multiple tools and systems (knowledge base, team meetings, supervisor) and apply information and knowledge to customer situations. May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries Monitor client facing tools (MatterMost) and keep up with client updates and directives Respond to customer help requests escalated from Tier 2 Agents and address the customer’s needs, complaints, and other issues. Employ critical thinking skills to make sound judgement calls and determine appropriate steps to make the best business decision for the client and user. May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space. Be a champion of Blueprint’s core values by amplifying those behaviors in the day to day May be assigned to assist in other ticket queues as needed Additional duties and special projects as assigned Education and Experience: One year or more customer service experience or equivalent required Associates degree or equivalent or relevant experience. Bachelor’s degree preferred Comfortable using computers and can perform initial level troubleshooting of computer and network issues. Some online game knowledge and experience preferred Required Skills/Abilities: Ability to maintain composure in stressful situations Have a customer focus mindset - career orientation towards customer service. Excellent verbal and written communication skills. Written fluency in Russian & English languages Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Ability to maintain client productivity standards Preferred Qualifications: Knowledge of Accounts tickets Ability to troubleshoot Accounts ticket issues independently and as a collective Compensation Information At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $23.00 to $25.50 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Essential Functions: Availability: Must work a hybrid schedule, two in-office days per week in alignment with the organization’s work-from-home policy. Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved. Physical Requirements: Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements. Ability to sit at a workstation for extended periods, engaging with content on a monitor. Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm. Communication and Collaboration: Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients. Role may require the ability to communicate in written form other languages as specified based on engagement requirements. Openness to receiving constructive feedback and maintaining courtesy in interactions. Independent Judgment and Time Management: Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations. Accessibility Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the job. FLSA - Job Classification:  Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA)", "summaryDescription" : "Russian Customer Support Agent - (Bench Team) at Blueprint Technologies. Skills: Russian fluency, customer support, troubleshooting, communication skills, Microsoft Office Suite. Deliver world-class customer service by following established departmental policies, processes, and standards. Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution. Follow established ", "postedDate" : "2026-06-14T18:33:51.519", "createdAt" : "2026-06-14T18:33:51.519", "lastUpdated" : "2026-06-15T10:41:44.473", "ingestTimestamp" : "2026-06-14T18:33:51.519", "mongoId" : "6a2c930074d8ee00a098717a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "customer focus mindset, maintain composure in stressful situations, interpersonal skills, attention to detail, time management skills, problem-solving skills, openness to receiving constructive feedback, maintain courtesy", "Russian fluency, customer support, troubleshooting, communication skills, Microsoft Office Suite", "online game knowledge", "Microsoft Office Suite" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 825.221, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "69f4a7e74c40e2acd1c64782", "title" : "Support & Ops Specialist - French", "company" : "Souq. com for E-Commerce LLC", "industry" : "Fulfillment Operations Management, Fulfillment Center, no business category", "salary" : { "min" : 195000.0, "max" : 275000.0, "currency" : "EGP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior Support & Ops Specialist in E-Commerce in Cairo, Egypt, adjusted for experience and industry." }, "location" : "Cairo, EGY", "locations" : [ "Cairo, EGY" ], "timestamp" : "2026-06-15T00:54:19.230", "fingerprint" : "2e010692d7fbb60f4d014d2dc69a29202a7a34337b290bf4cd623ab94d0fd92d", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10408688/apply", "externalId" : "0f5fe122-cdcd-42b2-b7e0-6ec596dccce4", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cairo", "country" : "Egypt", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "30.0443879,31.2357257" } ], "locationText" : "Cairo, Egypt", "employmentType" : "FULL_TIME", "minimumEducation" : "High school or equivalent diploma", "experienceMinYears" : 1, "professionalSkills" : [ "Process improvement", "Customer escalations", "Operational expertise" ], "hardSkillsList" : [ "Data analysis", "Report creation" ], "softSkillsList" : [ "Conflict resolution", "Decision making", "Listening skills", "Patience" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Report creation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Conflict resolution" }, { "name" : "Decision making" }, { "name" : "Listening skills" }, { "name" : "Patience" } ], "majorSkills" : "Customer success, French language, Operations", "majorSkillsList" : [ "Customer success", "French language", "Operations" ], "coreResponsibilities" : "Listen closely to understand, paraphrase and prioritise customer, Provide appropriate solutions, Communicate with customers using verbal and written communication, Ensure accuracy and concision, Utilise conflict resolution and decision making skills, Adhere to applicable company policies, Facilitate flow of information between Amazon Freight and, Proactively resolve any potential issues, Maintain knowledge of resources and operational procedures, Collaborate with team members, Strive for continuous improvement, Work independently on projects or tasks, Identify and resolve issues, Provide proactive and timely resolution to any issue, Research & query internal tools, Take real-time decisions, Communicate effectively with stakeholders", "teamCollaboration" : "Collaborate with team members", "domainKnowledge" : "Amazon Freight", "domainList" : [ "amazon-freight" ], "domainSpecificKnowledge" : [ "Amazon Freight" ], "toolProficiency" : [ "Microsoft Office", "Outlook", "Word", "Excel" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Issue resolution", "specialRequirements" : "Can lift up to 49 pounds, Stand/walk during shifts lasting up to 12 hours, Frequently push, pull, squat, bend, and reach", "outcomesObjectives" : "Improve customer experience; Improve performance delivery", "qualificationsBasic" : "1+ years of working with computers and Microsoft Office, High school or equivalent diploma, Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach, Work 40 hours/week, and overtime as required, Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, Are 18 years of age or older, Advanced proficiency in both written and verbal in French (Minimum B2 Common European Framework of Reference, CEFR), Relevant experience in analysing data and creating reports for leadership", "qualificationsPreferred" : "Experience with computers and Microsoft Office products and applications", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the EU network with technical skills, process improvement initiatives and customer escalations. Key job responsibilities - Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions - Communicate with customers using verbal and written communication methods, ensuring accuracy and concision. - Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience - Be aware of and adhere to applicable company policies when dealing with customer interactions - Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery - Maintain knowledge of resources and operational procedures - Collaborate with team members to strive for continuous improvement - Work independently on projects or tasks to identify and resolve issues A day in the life A Support & Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support & Ops Specialist provides proactive and timely resolution to any issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport. Basic Qualifications: - 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience - High school or equivalent diploma - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach - Work 40 hours/week, and overtime as required - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Are 18 years of age or older - - Advanced proficiency in both written and verbal in French (Minimum B2 Common European Framework of Reference, CEFR) - - Relevant experience in analysing data and creating reports for leadership Advanced proficiency in both written and verbal in French (Minimum B2 Common European Framework of Reference, CEFR) Preferred Qualifications: - Experience with computers and Microsoft Office products and applications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Support & Ops Specialist - French at Souq. com for E-Commerce LLC. Skills: Customer success, French language, Operations. Listen closely to understand, paraphrase and prioritise customer. 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At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression * You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels * You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where applicable, turning every return into a brand experience * You identify and tag vehicles for maintenance and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer service, Vehicle inspection, Rental transactions. Welcome all customers. 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Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer service, Vehicle inspection, Rental transactions. Welcome all customers. 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Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer engagement, Vehicle management. Welcome all customers upon arrival. 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YOUR ROLE AT SIXT * You welcome all customers upon arrival and gather feedback to improve their future rental experience * You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels * You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process * You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience * Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance ## Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!", "summaryDescription" : "Customer Service Agent at SIXT. Skills: Customer engagement, Vehicle management. Welcome all customers upon arrival. Gather feedback to improve rental experience", "postedDate" : "2026-06-15T14:49:45.000", "createdAt" : "2026-06-15T21:34:29.695", "lastUpdated" : "2026-06-16T07:21:32.643", "ingestTimestamp" : "2026-06-15T21:34:29.695", "mongoId" : "6a305001f292fd229ceeba45", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Vehicle inspection", "Rental charges advising", "Receipt provision", "Customer engagement", "Vehicle management", "Customer service", "Car rental operations" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 812.82623, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5deb74d8ee00a08df866", "title" : "Spanish Speaking Customer Service Agent - Work In Greece - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 22000.0, "max" : 28000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Mid-level Spanish Speaking Customer Service Agent in Greece, with adjustments for the specified role and location." }, "location" : "Seville, Andalusia, Spain", "locations" : [ "Seville, Andalusia, Spain" ], "timestamp" : "2026-06-14T22:36:50.155", "fingerprint" : "bbe9fd3314a25b0def7bdb789ede764d0b5a1a17fea26824cf3959172a8c32d7", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/1B9925EDE9/apply", "externalId" : "1B9925EDE9", "industryFunction" : { }, "locationPoint" : "37.38283,-5.97317", "structuredLocations" : [ { "country" : "Greece", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Greece", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to customer inquiries, Assist customers with product information, Process orders, Resolve customer issues, Handle customer complaints, Document customer interactions, Collaborate with internal teams, Stay updated on products", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM systems" ], "documentationSkills" : "Document customer interactions", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Willingness to relocate to Greece", "outcomesObjectives" : "Achieve high satisfaction levels", "qualificationsBasic" : "Fluency in Spanish, Customer service experience", "qualificationsPreferred" : "Proficiency in English, Previous customer service experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy MD is pleased to offer a rewarding opportunity for a Spanish Speaking Customer Service Agent to work in Greece, with paid relocation support provided. In this role, you will be a vital point of contact for Spanish-speaking customers, ensuring their inquiries are addressed promptly and effectively, providing excellent service and support. ### Responsibilities * Respond to customer inquiries via phone, email, and chat in Spanish, ensuring clarity and professionalism. * Assist customers with product information, order processing, and issue resolution. * Handle customer complaints tactfully, aiming to achieve high satisfaction levels. * Accurately document all customer interactions within the CRM system for quality control. * Collaborate with internal teams to resolve complex customer issues and improve service standards. * Stay updated on company products, policies, and services to provide accurate information. **Requirements** * Fluency in Spanish (both written and spoken); proficiency in English is advantageous. * Previous experience in customer service roles is preferred. * Excellent communication and interpersonal skills with a customer-centric approach. * Strong problem-solving skills and the ability to work efficiently under pressure. * Knowledge of CRM systems and standard office software. * Self-disciplined and capable of working independently in a remote environment. * Willingness to relocate to Greece with paid relocation support offered. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. 2 Extra Salaries Per Year 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Spanish Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Respond to customer inquiries. Assist customers with product information", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-12T22:48:01.857", "lastUpdated" : "2026-06-14T22:36:50.155", "ingestTimestamp" : "2026-06-12T22:48:01.857", "mongoId" : "6a2c5deb74d8ee00a08df866", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/1B9925EDE9", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "CRM systems" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 809.6673, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a305981f292fd229cf48497", "title" : "Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Market Research", "salary" : { "min" : 33000.0, "max" : 37000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Columbus, OH, United States", "locations" : [ "Columbus", "OH", "United States" ], "timestamp" : "2026-06-16T09:33:16.490", "fingerprint" : "c28c1e81d1266ac135e503714bfbfabf68e764ae99f6b3c26b6b3eec224fe4fd", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132233689-customer-service-agent", "externalId" : "744000132233689", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Assist customers with questions, Resolve customer inquiries, Ensure positive customer experience, Provide accurate information on products, Resolve customer issues professionally, Maintain accurate customer records, Collaborate with internal departments, Follow established procedures, Identify customer needs, Recommend appropriate solutions", "teamCollaboration" : "Collaborate with internal departments", "communicationSkills" : "Verbal communication skills; Written communication skills", "continuousLearning" : "Professional Development; Skill Enhancement; Hands-On Training; Ongoing Mentorship", "problemSolvingSkills" : "Problem-solving mindset", "outcomesObjectives" : "Ensure customer satisfaction; Contribute to positive customer experience", "qualificationsBasic" : "Basic computer proficiency, Willingness to learn new systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Elevare Branding, we believe exceptional brands are built through creativity, precision, and operational excellence. Our team is dedicated to delivering high-quality branding solutions while fostering a collaborative and growth-oriented work environment. We are currently seeking a detail-focused Production Assistant who is eager to contribute to a fast-paced and professional team. Elevare Branding is seeking a professional and customer-focused Customer Service Agent to join our growing team in Columbus, OH. In this role, you will serve as a key point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive experience with every interaction. The ideal candidate is an excellent communicator who enjoys helping people, solving problems, and contributing to a team-oriented environment. Responsibilities * Assist customers with questions, concerns, and service-related inquiries. * Provide accurate information regarding company products and services. * Resolve customer issues in a professional and timely manner. * Maintain detailed and accurate customer records. * Collaborate with internal departments to ensure customer satisfaction. * Follow established procedures and company standards during customer interactions. * Identify customer needs and recommend appropriate solutions. * Contribute to a positive and supportive customer experience. ## Qualifications * Strong verbal and written communication skills. * Excellent interpersonal and relationship-building abilities. * Strong organizational and time-management skills. * Ability to multitask and prioritize responsibilities effectively. * Problem-solving mindset with strong attention to detail. * Professional demeanor and customer-focused attitude. * Ability to work both independently and collaboratively. * Adaptability in a fast-paced environment. * Basic computer proficiency and willingness to learn new systems. ## Additional Information * Competitive Salary ($33,000 – $37,000 annually) * Career Growth and Advancement Opportunities * Professional Development and Skill Enhancement * Supportive and Collaborative Work Environment * Hands-On Training and Ongoing Mentorship * Valuable Customer Relations Experience * Performance-Based Growth Opportunities * Stable Full-Time Position * Dynamic and Inclusive Company Culture", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. Assist customers with questions. Resolve customer inquiries", "postedDate" : "2026-06-15T15:27:14.000", "createdAt" : "2026-06-15T23:42:36.823", "lastUpdated" : "2026-06-16T09:33:16.490", "ingestTimestamp" : "2026-06-15T23:42:36.823", "mongoId" : "6a305981f292fd229cf48497", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 33000, "salaryAnnualMax" : 37000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 809.3546, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc39874d8ee00a0a09c8e", "title" : "Customer Experience Agent", "company" : "loveholidays", "industry" : "Customer Experience", "salary" : { "min" : 28000.0, "max" : 35000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Experience Agent in London, United Kingdom, with adjustments for the travel industry and company size." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T01:57:26.427", "fingerprint" : "8634ffbc57c24b0345ad014be1aa14779c5b02b5dbdb0b82b79d620fb51a3374", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/loveholidays/dc929393-bd22-4643-83c4-df8b409e5ffd/application", "externalId" : "dc929393-bd22-4643-83c4-df8b409e5ffd", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "Web-based applications", "professionalSkills" : [ "Market insight", "Content quality assurance", "Chatbot training" ], "hardSkillsList" : [ "Translation", "Proofreading" ], "softSkillsList" : [ "Adaptability", "Negotiation" ], "hardSkills" : [ { "name" : "Translation", "level" : "intermediate" }, { "name" : "Proofreading", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Negotiation" } ], "majorSkills" : "Customer support, Social media engagement, Complaint resolution", "majorSkillsList" : [ "Customer support", "Social media engagement", "Complaint resolution" ], "coreResponsibilities" : "Manage outbound transactions, Resolve pre-booked holiday issues, Respond to customer inquiries, Engage on social media channels, Handle complex customer complaints, Serve as escalation channel, Conduct outbound calls, Provide market insights, Translate content, Vet documents, Train chatbot", "teamCollaboration" : "Marketing team; Tech team; International business", "domainKnowledge" : "Polish market knowledge; Customer trends", "domainList" : [ "polish-market-knowledge", "customer-trends" ], "domainSpecificKnowledge" : [ "Polish market knowledge", "Customer trends" ], "toolProficiency" : [ "Facebook", "Twitter" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Content translation; Document vetting", "continuousLearning" : "Individualised training budget", "problemSolvingSkills" : "Issue resolution", "outcomesObjectives" : "Build customer trust; Ensure service quality; Drive market knowledge", "qualificationsBasic" : "Native or near-native Polish fluency, Excellent English communication, Experience in high-volume customer service, Social media customer interaction experience", "qualificationsPreferred" : "Fluency in German", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Why loveholidays? At loveholidays - we trailblaze together. We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away. Here, we're doing things differently to open the world to everyone, and our Customer Experience team is at the forefront of driving cutting-edge innovation. Join our fast-growing business where your ideas are heard and new thinking shapes how millions book their holidays. You'll accelerate your growth in our fast-paced environment, tackling daily challenges and learning from inspiring leaders and teammates. Be empowered to create impact for our future by shaping the most-loved package holiday experience for millions. As we pursue ambitious plans to expand across Europe, you'll be part of a fun-loving international community achieving great things together. The impact you’ll have: The role of Customer Experience Agent is critical at loveholidays. You will be the voice of the company as we launch in Poland, providing dedicated support for outbound transactions before, during, and after their holidays. For this new market, we need a true all-rounder who is flexible and prepared to participate in many and varied activities, adapting quickly should the focus shift to handling inbound customer queries and any other relevant tasks. You will be building and maintaining customer trust in Poland, ensuring exceptional service quality, and driving cultural and market knowledge across the wider business. Your day-to-day: Customer Support & Escalations: - Outbound Transaction Management: Proactively manage and resolve issues related to pre-booked package holiday components for Polish customers (flights, hotels, transfers, etc.). - Social Media Engagement: Act as the primary responder for customer inquiries and engagement across social media channels, initially focusing on Facebook and Twitter, with the flexibility to expand to new channels as the market grows. - Complaint Resolution: Serve as the final escalation channel, handling complex customer complaints and issues efficiently and empathetically, including outbound calling when necessary to resolve urgent matters. Marketing, Content & Tech Support: - Market Insight: Support the Marketing team by providing valuable market insights, understanding customer trends, and sharing knowledge about what motivates customers in the Polish market. - Content & Quality Assurance: Support content teams with expert translations and vet both internal and customer-facing documents and web content for correct spelling and grammatical accuracy in Polish. - Chatbot Training: Collaborate with the Tech team to train our chatbot, Sandy, helping it to effectively learn and communicate fluently in Polish. Your skillset: - Language Fluency (Essential): Native or near-native level fluency in Polish, combined with excellent verbal and written communication in English. - Communication & Negotiation: Exceptional verbal communication skills, including the ability to conduct professional outbound calls for sensitive escalation cases. - Customer Service Experience: Previous experience in a high-volume customer service or contact centre environment, ideally in travel, but not a necessity. - Social Media Proficiency: Demonstrable experience in managing public customer interactions and resolving issues via social media platforms (Facebook, Twitter). - Attention to Detail: Meticulous approach to proofreading, translation, and data entry for content accuracy. - Strong Technical Abilities: Proficient in using web-based applications for multiple hotel suppliers, airlines, and our internal systems. - Adaptability: Ability to multi-task, prioritise, and manage time effectively in a fast-paced environment and adapt quickly to potential shifts toward handling inbound transactions. Desirable: - Fluency in Germany is highly beneficial. The interview journey: 1. Intro with a member of the Talent team - 30 minutes 2. Language vetting with a native language speaker - 15 minutes 3. Interview with Head of CX Germany & CX Operations Manager International - 1 hour Perks of joining us: Other than an amazing environment for you to grow, have impact and show the world your incredible skills, we offer the following benefits: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Enhanced maternity/paternity leave - Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.", "summaryDescription" : "Customer Experience Agent at loveholidays. Skills: Customer support, Social media engagement, Complaint resolution. Manage outbound transactions. Resolve pre-booked holiday issues", "createdAt" : "2026-06-14T21:05:12.400", "lastUpdated" : "2026-06-16T01:57:26.427", "ingestTimestamp" : "2026-06-14T21:05:12.400", "mongoId" : "6a2cc39874d8ee00a0a09c8e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Translation", "Proofreading", "Adaptability", "Negotiation", "Customer support", "Social media engagement", "Complaint resolution", "Market insight", "Content quality assurance", "Chatbot training", "Polish market knowledge", "Customer trends", "Facebook", "Twitter" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 809.19806, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5dea74d8ee00a08df7cf", "title" : "Italian Speaking Customer Service Agent - Work In Greece - Paid Relocation", "company" : "Mercier Consultancy Group", "industry" : "Consumer Services", "salary" : { "min" : 18000.0, "max" : 24000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for entry-level customer service roles in Greece, adjusted for a remote work mode and the outsourced services industry." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-14T22:35:50.297", "fingerprint" : "7e93848b406c8da3818ed52698212ae0e2df540d56d7f70918975c62efb47d21", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/1222CFC39C/apply", "externalId" : "1222CFC39C", "industryFunction" : { }, "locationPoint" : "41.8719,12.5674", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Assist Italian-speaking customers, Provide accurate information, Resolve issues, Ensure customer satisfaction, Manage customer interactions, Document customer interactions, Collaborate with internal teams, Escalate customer problems, Resolve complex customer problems, Stay updated on products, Stay updated on policies, Stay updated on processes, Offer informed support, Maintain a positive demeanor, Maintain a professional demeanor", "teamCollaboration" : "Collaborate with internal teams", "toolProficiency" : [ "CRM software" ], "documentationSkills" : "Document customer interactions", "continuousLearning" : "Stay updated on company products; Stay updated on policies; Stay updated on processes", "problemSolvingSkills" : "problem-solving skills", "specialRequirements" : "Paid relocation support, Willingness to relocate to Greece", "outcomesObjectives" : "Ensure customer satisfaction", "qualificationsBasic" : "Fluency in Italian, Experience in customer service, Proficient in CRM software, Proficient in standard office applications, Willingness to relocate to Greece", "qualificationsPreferred" : "Knowledge of English", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mercier Consultancy MD is delighted to offer the position of Italian Speaking Customer Service Agent, providing an excellent opportunity to work in Greece with paid relocation support. In this role, you will deliver outstanding customer service to Italian-speaking clients, ensuring their inquiries and concerns are addressed promptly and professionally. ### Responsibilities * Assist Italian-speaking customers via phone, email, and chat with a variety of inquiries related to products and services. * Provide accurate information, resolve issues, and ensure customer satisfaction at all times. * Manage and document customer interactions comprehensively using CRM systems. * Collaborate with internal teams to escalate and resolve complex customer problems. * Stay updated on company products, policies, and processes to offer informed support. * Maintain a positive and professional demeanor in all customer communications. **Requirements** * Fluency in Italian (both written and spoken); knowledge of English is beneficial. * Experience in customer service roles, preferably in a remote or multicultural environment. * Exceptional communication and interpersonal skills focused on customer satisfaction. * Strong problem-solving skills with the ability to remain calm under pressure. * Proficient in using CRM software and standard office applications. * Self-disciplined, motivated, and capable of working independently. * Willingness to relocate to Greece with full support for relocation costs. **Benefits** 1. Competitive Monthly Salary 2. Fully Paid Relocation Package 3. 2 Extra Salaries Per Year 4. Fully Paid Training 5. Health Insurance 6. And Much More...", "summaryDescription" : "Italian Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group. Assist Italian-speaking customers. Provide accurate information", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-12T22:36:46.547", "lastUpdated" : "2026-06-14T22:35:50.297", "ingestTimestamp" : "2026-06-12T22:36:46.547", "mongoId" : "6a2c5dea74d8ee00a08df7cf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/1222CFC39C", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "CRM software" ], "skillCount" : 1, "jobCategory" : "customer-service", "jobSubcategory" : "consumer-services", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 809.0809, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a305098f292fd229cef28e4", "title" : "Customer Service Agent", "company" : "Jerry.ai", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Atlanta, Georgia", "locations" : [ "Atlanta, Georgia", "Richmond, Virginia", "Miami, Florida", "Austin, Texas", "Las Vegas, Nevada", "Salt Lake City, Utah", "Scottsdale, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T14:28:03.539", "fingerprint" : "9505c15f6129ee709e7c7fc10ef6f76c13474a6aed8c2287736484afb78f6a1c", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/jerry.ai/f7990fd5-eff9-41e1-b19c-02b1ada0c879/application", "externalId" : "f7990fd5-eff9-41e1-b19c-02b1ada0c879", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "problemSolvingSkills" : "Finding solutions", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Customer Service Agent at Jerry.ai. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:30:27.310", "lastUpdated" : "2026-06-16T14:28:03.539", "ingestTimestamp" : "2026-06-16T00:30:27.310", "mongoId" : "6a305098f292fd229cef28e4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 809.0652, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305930f292fd229cf45a25", "title" : "Customer Service Agent", "company" : "Jerry", "industry" : "Insurance", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Atlanta, Georgia", "locations" : [ "Atlanta, Georgia", "Richmond, Virginia", "Miami, Florida", "Austin, Texas", "Las Vegas, Nevada", "Salt Lake City, Utah", "Scottsdale, Arizona" ], "certifications" : [ "P&C license" ], "timestamp" : "2026-06-16T12:17:24.211", "fingerprint" : "d187e8e4105039e39d508866f11f39c04a086a6560796752dab260242d71fbde", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Jerry.ai/f7990fd5-eff9-41e1-b19c-02b1ada0c879/application", "externalId" : "f7990fd5-eff9-41e1-b19c-02b1ada0c879", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to inbound calls, Process service requests, Add/remove vehicles and drivers, Add lienholder information, Send policy documents, Help customers with policy questions, Make changes to existing policy, Retain policyholders, Find solutions for cancellation risk", "domainKnowledge" : "Insurance policies; Car insurance", "domainList" : [ "insurance-policies", "car-insurance" ], "domainSpecificKnowledge" : [ "Insurance policies", "Car insurance" ], "continuousLearning" : "Ongoing training; Mentorship", "outcomesObjectives" : "Make a measurable difference", "qualificationsBasic" : "2+ years call center experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Customer Service Agent at Jerry. Respond to inbound calls. Process service requests", "createdAt" : "2026-06-16T00:28:27.796", "lastUpdated" : "2026-06-16T12:17:24.211", "ingestTimestamp" : "2026-06-16T00:28:27.796", "mongoId" : "6a305930f292fd229cf45a25", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Insurance policies", "Car insurance", "P&C license" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 809.02045, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2d521274d8ee00a0b6deb0", "title" : "Customer Support Manager*in (m/w/d) remote", "salary" : { "min" : 1200.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Bulgaria" ], "timestamp" : "2026-06-16T05:11:31.466", "fingerprint" : "03b38340b169f21002833dcd99d88060e716817546dd101fa48d9f54ce73ee22", "source" : "join_com", "language" : "de", "applyUrl" : "https://join.com/companies/smartkuendigen/16274696-customer-support-manager-in-m-w-d-remote-oder-1-200-00eur-monatlich", "externalId" : "16274696", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "summaryDescription" : "Customer Support Manager*in (m/w/d) remote", "createdAt" : "2026-06-14T21:26:41.332", "lastUpdated" : "2026-06-16T05:11:31.466", "ingestTimestamp" : "2026-06-14T21:26:41.332", "mongoId" : "6a2d521274d8ee00a0b6deb0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.44444445, "_score" : 807.2698, "hasLocation" : true, "hasGeo" : false, "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d521274d8ee00a0b6deaf", "title" : "Customer Support Manager*in (m/w/d) remote", "salary" : { "min" : 1200.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Bulgaria" ], "timestamp" : "2026-06-16T05:07:58.660", "fingerprint" : "618da81f0eb269822985913c7f589b4a539d1df9157e8b53eef1c02531fd729a", "source" : "join_com", "language" : "de", "applyUrl" : "https://join.com/companies/smartkuendigen/16240906-customer-support-manager-in-m-w-d-remote-oder-1-200-00eur-monatlich", "externalId" : "16240906", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "summaryDescription" : "Customer Support Manager*in (m/w/d) remote", "createdAt" : "2026-06-14T20:40:14.236", "lastUpdated" : "2026-06-16T05:07:58.660", "ingestTimestamp" : "2026-06-14T20:40:14.236", "mongoId" : "6a2d521274d8ee00a0b6deaf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.44444445, "_score" : 805.4339, "hasLocation" : true, "hasGeo" : false, "llmIndustryConfidence" : 0.95 }, { "id" : "6a305688f292fd229cf2ac1d", "title" : "Remote Hotel Booking Specialist (Customer Support)", "industry" : "SH", "salary" : { "min" : 45000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Atlanta, Georgia", "locations" : [ "Atlanta, Georgia" ], "timestamp" : "2026-06-16T11:55:49.923", "fingerprint" : "3b781d5efd0f79f21eb61b604a227fb9a1d8fa26ee18aa65e43cd1b607f421bc", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/destinationknot/9154dc5d-1c53-4951-8e05-e468db5a3361/apply", "externalId" : "9154dc5d-1c53-4951-8e05-e468db5a3361", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "coreResponsibilities" : "Assist clients with hotel research, Assist clients with reservations, Answer questions about hotel amenities, Answer questions about pricing, Answer questions about availability, Communicate with clients via phone, Communicate with clients via email, Communicate with clients via online messaging, Maintain accurate booking records, Maintain accurate client records, Participate in virtual training, Participate in team meetings, Stay informed on travel trends, Stay informed on partner offerings", "domainKnowledge" : "Hotel accommodations; Travel trends", "domainList" : [ "hotel-accommodations", "travel-trends" ], "domainSpecificKnowledge" : [ "Hotel accommodations", "Travel trends" ], "continuousLearning" : "Virtual training", "qualificationsBasic" : "Reliable internet, Basic computer skills", "qualificationsPreferred" : "Travel experience helpful, Customer service experience helpful", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Remote | Flexible Schedule About the Role We are expanding and looking for motivated, people-focused individuals to join our team as Remote Hotel Booking Specialists. In this role, you’ll assist clients with researching, selecting, and booking hotel accommodations that match their travel needs. This is a fully remote opportunity with training provided — perfect for anyone who enjoys helping others, loves travel, and wants flexible work from home options. ## What You’ll Do Assist clients with hotel research and reservations Answer questions about hotel amenities, pricing, and availability Communicate with clients via phone, email, and online messaging Maintain accurate booking and client records Participate in virtual training and team meetings Stay informed on travel trends and partner offerings ## What We’re Looking For Strong communication and customer service skills Comfortable working independently in a remote setting Reliable internet and basic computer skills Positive attitude and willingness to learn Travel or customer service experience is helpful but not required ## What We Offer Work-from-home flexibility Full training and ongoing support Growth and income potential Travel discounts and industry perks Supportive, team-oriented environment", "summaryDescription" : "Remote Hotel Booking Specialist (Customer Support). Assist clients with hotel research. Assist clients with reservations", "postedDate" : "2026-06-15T13:50:18.714", "createdAt" : "2026-06-15T13:50:18.714", "lastUpdated" : "2026-06-16T11:55:49.923", "ingestTimestamp" : "2026-06-16T03:22:01.116", "mongoId" : "6a305688f292fd229cf2ac1d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 75000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hotel accommodations", "Travel trends" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 805.1343, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a6a0574d8ee00a063a2de", "title" : "Customer Support Agent", "company" : "Tide", "industry" : "Financial Services", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Junior Customer Support Agent in FinTech in Delhi, India, adjusted for company size and industry." }, "location" : "Delhi", "locations" : [ "Delhi" ], "timestamp" : "2026-06-14T21:05:39.604", "fingerprint" : "4d9fb0742b43892e83c7ea5728509a13e4650b1714969cbd79adad173b812176", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tide/jobs/7768067003", "externalId" : "7768067003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Delhi", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "28.6138954,77.2090057" } ], "locationText" : "Delhi, India", "experienceMinYears" : 1, "experienceMaxYears" : 4, "technicalSkills" : "GSuite, Jira, Kustomer, Zendesk", "professionalSkills" : [ "Customer support", "Problem-solving", "Organizational skills" ], "hardSkillsList" : [ "Banking challenges", "Transaction issues", "Missing payments", "Direct debits" ], "softSkillsList" : [ "Empathetic nature" ], "hardSkills" : [ { "name" : "Banking challenges", "level" : "intermediate" }, { "name" : "Transaction issues", "level" : "intermediate" }, { "name" : "Missing payments", "level" : "intermediate" }, { "name" : "Direct debits", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathetic nature" } ], "majorSkills" : "Customer support, Problem-solving", "majorSkillsList" : [ "Customer support", "Problem-solving" ], "coreResponsibilities" : "Help businesses succeed, Provide around the clock support, Deliver fast and fluid support, Solve problems quickly, Give clear advice, Spot patterns, Highlight areas for improvement, Juggle priorities, Ensure best support experience, Get to grips with banking challenges, Help mentor new team members, Support team members, Help with back office tasks", "teamCollaboration" : "Mentor new team members", "domainKnowledge" : "Small business banking; Finance industry", "domainList" : [ "small-business-banking", "finance-industry" ], "domainSpecificKnowledge" : [ "Small business banking", "Finance industry" ], "toolProficiency" : [ "Kustomer", "Zendesk", "GSuite", "Jira" ], "communicationSkills" : "Spoken English; Written English", "continuousLearning" : "Learning & Development Budget", "innovationCreativity" : "Create new workflows", "problemSolvingSkills" : "Problem-solving; Finding solutions", "qualificationsBasic" : "1-4 years of experience, Customer satisfaction metrics understanding, Attend customer queries on social media, Review social media posts, Kustomer, Zendesk, GSuite, and Jira proficiency, Confident talking with customers, Startup experience", "qualificationsPreferred" : "Customer service in finance industry", "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE As a Customer Support Agent, you will be helping businesses across the India Operations to become success stories every day. You’ll love talking to people and have an empathetic nature along with a passion for solving customer problems. You will play a key part in helping Tide expand by providing around the clock support, every day of the year. Our mission is to save businesses time and money every day, and delivering fast and fluid support is key to achieving this. Solving problems quickly and giving clear and honest advice is what sets us apart from the traditional big banks. Some of the things you’ll be doing: Spotting patterns is second nature to you, and you’re always ready to highlight areas that can be improved Juggling priorities to ensure that members get the best support experience Getting to grips with tough banking challenges like unfamiliar transactions, missing payments, and direct debits Enjoy helping mentor new members of the team, and support them with your wisdom and experience and help out with common back office tasks WHAT WE ARE LOOKING FOR: Excellent spoken and written English skills You have 1-4 years of experience as a customer support associate You understand and have worked with customer satisfaction metrics You can attend to all the customer queries, comments and concern posted to the company social media platform You can review all social media posts for accuracy Ability to use industry tools like Kustomer, Zendesk, GSuite, and Jira You are confident talking with our customers to help them get the most from their current account Passion for problem-solving and finding solutions to difficult situations You are always on the lookout for recurring issues and help create new workflows to solve them Strong organisational skills Experience working in customer service for the finance industry Excellent computer skills You have some experience working in startups WHAT YOU'LL GET IN RETURN: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: Tide does not charge any fees at any stage of the recruitment process. All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. Communication from Tide will only come from an official @tide.co email address. Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.", "summaryDescription" : "Customer Support Agent at Tide. Skills: Customer support, Problem-solving. Help businesses succeed. Provide around the clock support", "postedDate" : "2026-06-11T21:35:51.012", "createdAt" : "2026-06-11T21:35:51.012", "lastUpdated" : "2026-06-14T21:05:39.604", "ingestTimestamp" : "2026-06-11T21:35:51.012", "mongoId" : "6a2a6a0574d8ee00a063a2de", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Banking challenges", "Transaction issues", "Missing payments", "Direct debits", "Empathetic nature", "Customer support", "Problem-solving", "Organizational skills", "Small business banking", "Finance industry", "Kustomer", "Zendesk", "GSuite", "Jira" ], "skillCount" : 14, "jobCategory" : "other", "jobSubcategory" : "india-region", "dataQualityScore" : 0.7777778, "_score" : 798.7595, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a2c930074d8ee00a0987175", "title" : "Korean Customer Support Agent - (Bench Team)", "company" : "Blueprint", "industry" : "Technology", "salary" : { "min" : 58000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Korean Customer Support Agent in Bellevue, United States, adjusted for the technology industry and company size." }, "location" : "Bellevue, WA, United States", "locations" : [ "Bellevue", "WA", "United States" ], "timestamp" : "2026-06-15T12:07:52.193", "fingerprint" : "2cf0e60d20f260ade95904c412d8373fcd42e0ca35c163016dd926259a36e495", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/notexternal/jobs/8004226", "externalId" : "8004226", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellevue", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "47.6144219,-122.1923370" } ], "locationText" : "Bellevue, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Computer troubleshooting, Network troubleshooting", "professionalSkills" : [ "Customer service", "Problem solving" ], "softSkillsList" : [ "Critical thinking" ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Korean fluency, Customer support", "majorSkillsList" : [ "Korean fluency", "Customer support" ], "coreResponsibilities" : "Deliver world-class customer service, Respond to customer support tickets, Follow troubleshooting procedures, Troubleshoot issues, Diagnose problems, Multitask between tools, Apply information to situations, Assist in knowledge base creation, Support development through participation, Coordinate with other teams, Provide feedback, Identify trends, Report trends, Resolve escalated issues, Serve as escalation point, Address customer needs, Address customer complaints, Make sound judgement calls, Determine appropriate steps, Onboard new agents, Onboard existing agents, Amplify core values", "teamCollaboration" : "Internal teams; Cross-functional teams", "domainKnowledge" : "Customer experience", "domainList" : [ "customer-experience" ], "domainSpecificKnowledge" : [ "Customer experience" ], "toolProficiency" : [ "Knowledge base", "Team communication tools" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Knowledge base articles", "continuousLearning" : "Professional growth; Professional development", "problemSolvingSkills" : "Troubleshooting; Investigation; Root cause analysis", "specialRequirements" : "Two in-office days, Work weekends, Work holidays, Typing speed 45 wpm", "outcomesObjectives" : "Exceed client expectations; Exceed user expectations; First-call resolution", "qualificationsBasic" : "One year customer service experience, Associates degree or equivalent, Comfortable using computers, Initial level troubleshooting", "qualificationsPreferred" : "Bachelor's degree, Online game knowledge", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. What will I be doing? Blueprint is looking for a Customer Support Agent Bench Team (Korean fluency) to join us as we build cutting-edge technology solutions! We are looking for a professional Individual contributor that has a passion for helping better our end customer experience. They ensure a fast, accurate, and personalized service to our customers they support; this includes research, investigation and flawless resolution. The Customer Support Agent position is responsible for superior user support for our client’s customers with a goal to exceed our client’s expectations as well as the expectations of their users. Duties/Responsibilities: Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution. Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems. Ability to multitask between multiple tools and systems (knowledge base, team meetings, supervisor) and apply information and knowledge to customer situations. May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries Monitor client facing tools (MatterMost) and keep up with client updates and directives Respond to customer help requests escalated from Tier 2 Agents and address the customer’s needs, complaints, and other issues. Employ critical thinking skills to make sound judgement calls and determine appropriate steps to make the best business decision for the client and user. May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space. Be a champion of Blueprint’s core values by amplifying those behaviors in the day to day May be assigned to assist in other ticket queues as needed Additional duties and special projects as assigned Education and Experience: One year or more customer service experience or equivalent required Associates degree or equivalent or relevant experience. Bachelor’s degree preferred Comfortable using computers and can perform initial level troubleshooting of computer and network issues. Some online game knowledge and experience preferred Required Skills/Abilities: Ability to maintain composure in stressful situations Have a customer focus mindset - career orientation towards customer service. Excellent verbal and written communication skills. Written fluency in Korean & English languages Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Ability to maintain client productivity standards Preferred Qualifications: Knowledge of Accounts tickets Ability to troubleshoot Accounts ticket issues independently and as a collective Compensation Information At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $23.00 to $25.50 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Essential Functions: Availability: Must work a hybrid schedule, two in-office days per week in alignment with the organization’s work-from-home policy. Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved. Physical Requirements: Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements. Ability to sit at a workstation for extended periods, engaging with content on a monitor. Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm. Communication and Collaboration: Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients. Role may require the ability to communicate in written form other languages as specified based on engagement requirements. Openness to receiving constructive feedback and maintaining courtesy in interactions. Independent Judgment and Time Management: Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations. Accessibility Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the job. FLSA - Job Classification:  Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA)", "summaryDescription" : "Korean Customer Support Agent - (Bench Team) at Blueprint. Skills: Korean fluency, Customer support. Deliver world-class customer service. Respond to customer support tickets", "postedDate" : "2026-06-14T03:47:55.612", "createdAt" : "2026-06-14T03:47:55.612", "lastUpdated" : "2026-06-15T12:07:52.193", "ingestTimestamp" : "2026-06-14T03:47:55.612", "mongoId" : "6a2c930074d8ee00a0987175", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 58000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Critical thinking", "Korean fluency", "Customer support", "Customer service", "Problem solving", "Customer experience", "Knowledge base", "Team communication tools" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 797.5154, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a84a674d8ee00a067975c", "title" : "Customer Support Agent", "company" : "SumUp", "industry" : "FinTech", "salary" : { "min" : 28000.0, "max" : 35000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for an entry-level Customer Support Agent in Amsterdam, Netherlands, adjusted for the FinTech industry and company size." }, "location" : "Amsterdam, Netherlands", "locations" : [ "Amsterdam", "Netherlands" ], "timestamp" : "2026-06-14T20:01:15.425", "fingerprint" : "21c6b63722ac9f69320c04d3ef7f86384baaacc1b4a60c219f6aea42af73a18a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://sumup.com/careers/positions/8580040002?gh_jid=8580040002", "externalId" : "8580040002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Amsterdam", "country" : "Netherlands", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.3730796,4.8924534" } ], "locationText" : "Amsterdam, Netherlands", "softSkillsList" : [ "Customer-oriented" ], "softSkills" : [ { "name" : "Customer-oriented" } ], "coreResponsibilities" : "Manage customer demands, Prioritize customer demands, Solve customer demands, Offer unwavering quality, Manage diverse requests, Ensure adequate communication, Accompany internal teams, Contact customers via calls, Contact customers via emails, Contact customers via chats", "teamCollaboration" : "Accompany internal teams", "domainKnowledge" : "FinTech", "domainList" : [ "fintech" ], "domainSpecificKnowledge" : [ "FinTech" ], "communicationSkills" : "Outstanding communicator", "continuousLearning" : "Annual L&D budget", "problemSolvingSkills" : "Problem-solver", "specialRequirements" : "Shift rotating schedule", "qualificationsBasic" : "Fluent in Dutch, Fluent in English", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "This position is On Site Customer Support Agent - Dutch speaker At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! In this role, you will support our POS users! What you’ll do: Guarantee the management and prioritisation of the customer demands and solve them Offer an unwavering quality to our customers Manage diverse requests Ensure an adequate communication and accompany the internal teams in case of major incidents Be in contact with the customers in different channels (calls, emails, chats) You’ll be great for this position if you’re: Fluent in Dutch and English Problem-solver Outstanding communicator and customer-oriented Keen to evolve in a start-up environment Flexible working on a Shift rotating schedule Happy to work at our Amsterdam HQ Why you should join SumUp? \uD83C\uDF0EOpportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Amsterdam office. This involves an office-first setup. \uD83C\uDF08 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced \uD83D\uDCDA A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education \uD83E\uDD57 Free meals \uD83D\uDD04 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp \uD83D\uDD17 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team About SumUp We believe in the everyday hero. Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. SumUp will not accept unsolicited resumes from any source other than directly from a candidate. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.", "summaryDescription" : "Customer Support Agent at SumUp. Manage customer demands. Prioritize customer demands", "postedDate" : "2026-06-11T20:28:20.197", "createdAt" : "2026-06-11T20:28:20.197", "lastUpdated" : "2026-06-14T20:01:15.425", "ingestTimestamp" : "2026-06-11T20:28:20.197", "mongoId" : "6a2a84a674d8ee00a067975c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Customer-oriented", "FinTech" ], "skillCount" : 2, "jobCategory" : "customer-service", "jobSubcategory" : "customer-support", "dataQualityScore" : 0.7777778, "_score" : 796.3605, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech" }, { "id" : "6a2c926c74d8ee00a0985bbe", "title" : "Korean Customer Support Agent - (Bench Team)", "company" : "Blueprint Technologies", "industry" : "Consulting", "salary" : { "min" : 48000.0, "max" : 62000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for an Entry-level Korean Customer Support Agent in Bellevue, United States, with adjustments for the technology industry and company size." }, "location" : "Bellevue, WA, United States", "locations" : [ "Bellevue", "WA", "United States" ], "timestamp" : "2026-06-15T07:09:51.711", "fingerprint" : "3de5b150fde5ef12dd8b897df493880aeec6f2bae75482b885f88fcec3a7c692", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bpcs/jobs/8004225", "externalId" : "8004225", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellevue", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "47.6144219,-122.1923370" } ], "locationText" : "Bellevue, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Computer troubleshooting, Network troubleshooting", "professionalSkills" : [ "Customer service", "Problem solving" ], "softSkillsList" : [ "Composure" ], "softSkills" : [ { "name" : "Composure" } ], "majorSkills" : "Customer support, Korean fluency", "majorSkillsList" : [ "Customer support", "Korean fluency" ], "coreResponsibilities" : "Deliver world-class customer service, Respond to customer support tickets, Follow troubleshooting procedures, Multitask between tools and systems, Assist in creation of knowledge base articles, Coordinate internally with other teams, Research and resolve escalated issues, Monitor client facing tools, Respond to customer help requests, Employ critical thinking skills, Collaborate with manager to onboard agents, Amplify Blueprint's core values", "teamCollaboration" : "Coordinate with other teams; Collaborate with manager; Interactions with co-workers", "toolProficiency" : [ "MatterMost" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Knowledge base articles", "continuousLearning" : "Professional growth; Professional development", "problemSolvingSkills" : "Problem-solving skills; Critical thinking", "specialRequirements" : "Two in-office days, Work weekends and holidays, Potential blackout dates", "outcomesObjectives" : "Exceed client expectations; Exceed user expectations; Focus on first-call resolution", "qualificationsBasic" : "One year customer service experience, Associates degree or equivalent, Comfortable using computers, Perform initial troubleshooting", "qualificationsPreferred" : "Bachelor's degree preferred, Online game knowledge preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. What will I be doing? Blueprint is looking for a Customer Support Agent Bench Team (Korean fluency) to join us as we build cutting-edge technology solutions! We are looking for a professional Individual contributor that has a passion for helping better our end customer experience. They ensure a fast, accurate, and personalized service to our customers they support; this includes research, investigation and flawless resolution. The Customer Support Agent position is responsible for superior user support for our client’s customers with a goal to exceed our client’s expectations as well as the expectations of their users. Duties/Responsibilities: Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution. Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems. Ability to multitask between multiple tools and systems (knowledge base, team meetings, supervisor) and apply information and knowledge to customer situations. May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries Monitor client facing tools (MatterMost) and keep up with client updates and directives Respond to customer help requests escalated from Tier 2 Agents and address the customer’s needs, complaints, and other issues. Employ critical thinking skills to make sound judgement calls and determine appropriate steps to make the best business decision for the client and user. May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space. Be a champion of Blueprint’s core values by amplifying those behaviors in the day to day May be assigned to assist in other ticket queues as needed Additional duties and special projects as assigned Education and Experience: One year or more customer service experience or equivalent required Associates degree or equivalent or relevant experience. Bachelor’s degree preferred Comfortable using computers and can perform initial level troubleshooting of computer and network issues. Some online game knowledge and experience preferred Required Skills/Abilities: Ability to maintain composure in stressful situations Have a customer focus mindset - career orientation towards customer service. Excellent verbal and written communication skills. Written fluency in Korean & English languages Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Ability to maintain client productivity standards Preferred Qualifications: Knowledge of Accounts tickets Ability to troubleshoot Accounts ticket issues independently and as a collective Compensation Information At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $23.00 to $25.50 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Essential Functions: Availability: Must work a hybrid schedule, two in-office days per week in alignment with the organization’s work-from-home policy. Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved. Physical Requirements: Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements. Ability to sit at a workstation for extended periods, engaging with content on a monitor. Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm. Communication and Collaboration: Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients. Role may require the ability to communicate in written form other languages as specified based on engagement requirements. Openness to receiving constructive feedback and maintaining courtesy in interactions. Independent Judgment and Time Management: Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations. Accessibility Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the job. FLSA - Job Classification:  Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA)", "summaryDescription" : "Korean Customer Support Agent - (Bench Team) at Blueprint Technologies. Skills: Customer support, Korean fluency. Deliver world-class customer service. Respond to customer support tickets", "postedDate" : "2026-06-14T03:20:00.665", "createdAt" : "2026-06-14T03:20:00.665", "lastUpdated" : "2026-06-15T07:09:51.711", "ingestTimestamp" : "2026-06-14T03:20:00.665", "mongoId" : "6a2c926c74d8ee00a0985bbe", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 62000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Composure", "Customer support", "Korean fluency", "Customer service", "Problem solving", "MatterMost" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 795.4638, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a5c0074d8ee00a06127ad", "title" : "Customer Support Agent", "company" : "Tide", "industry" : "Financial Services", "salary" : { "min" : 450000.0, "max" : 750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Support Agent in Delhi, India, adjusted for the FinTech industry and company size." }, "location" : "Delhi", "locations" : [ "Delhi" ], "timestamp" : "2026-06-14T22:26:42.184", "fingerprint" : "9fbbd583017a5aa5edbd40926a45e0347817f90c89a6a2589ed9221b844cd2ac", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tide/jobs/7768067003", "externalId" : "7768067003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Delhi", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "28.6138954,77.2090057" } ], "locationText" : "Delhi, India", "experienceMinYears" : 1, "experienceMaxYears" : 4, "technicalSkills" : "Kustomer, Zendesk, GSuite, Jira", "professionalSkills" : [ "Problem-solving", "Customer service" ], "hardSkillsList" : [ "Banking challenges" ], "softSkillsList" : [ "Empathetic nature" ], "hardSkills" : [ { "name" : "Banking challenges", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathetic nature" } ], "majorSkills" : "Customer support, Problem-solving", "majorSkillsList" : [ "Customer support", "Problem-solving" ], "coreResponsibilities" : "Help businesses succeed, Provide around the clock support, Deliver fast and fluid support, Solve problems quickly, Give clear and honest advice, Spot patterns, Highlight areas for improvement, Juggle priorities, Ensure best support experience, Get grips with banking challenges, Attend to customer queries, Review social media posts, Talk with customers, Help customers get most from account, Look for recurring issues, Create new workflows", "domainKnowledge" : "Small business banking; Finance industry", "domainList" : [ "small-business-banking", "finance-industry" ], "domainSpecificKnowledge" : [ "Small business banking", "Finance industry" ], "toolProficiency" : [ "Kustomer", "Zendesk", "GSuite", "Jira" ], "communicationSkills" : "Spoken English; Written English", "continuousLearning" : "Learning & Development Budget", "innovationCreativity" : "Create new workflows", "problemSolvingSkills" : "Problem-solving; Finding solutions", "qualificationsBasic" : "1-4 years of experience, Customer satisfaction metrics understanding, Attend customer queries on social media, Review social media posts, Use Kustomer, Zendesk, GSuite, and Jira, Confident talking with customers, Organisational skills, Customer service experience finance industry, Excellent computer skills, Startup experience", "qualificationsPreferred" : "Spoken and written English skills", "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE As a Customer Support Agent, you will be helping businesses across the India Operations to become success stories every day. You’ll love talking to people and have an empathetic nature along with a passion for solving customer problems. You will play a key part in helping Tide expand by providing around the clock support, every day of the year. Our mission is to save businesses time and money every day, and delivering fast and fluid support is key to achieving this. Solving problems quickly and giving clear and honest advice is what sets us apart from the traditional big banks. Some of the things you’ll be doing: Spotting patterns is second nature to you, and you’re always ready to highlight areas that can be improved Juggling priorities to ensure that members get the best support experience Getting to grips with tough banking challenges like unfamiliar transactions, missing payments, and direct debits Enjoy helping mentor new members of the team, and support them with your wisdom and experience and help out with common back office tasks WHAT WE ARE LOOKING FOR: Excellent spoken and written English skills You have 1-4 years of experience as a customer support associate You understand and have worked with customer satisfaction metrics You can attend to all the customer queries, comments and concern posted to the company social media platform You can review all social media posts for accuracy Ability to use industry tools like Kustomer, Zendesk, GSuite, and Jira You are confident talking with our customers to help them get the most from their current account Passion for problem-solving and finding solutions to difficult situations You are always on the lookout for recurring issues and help create new workflows to solve them Strong organisational skills Experience working in customer service for the finance industry Excellent computer skills You have some experience working in startups WHAT YOU'LL GET IN RETURN: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: Tide does not charge any fees at any stage of the recruitment process. All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. Communication from Tide will only come from an official @tide.co email address. Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.", "summaryDescription" : "Customer Support Agent at Tide. Skills: Customer support, Problem-solving. Help businesses succeed. Provide around the clock support", "postedDate" : "2026-06-11T20:27:23.868", "createdAt" : "2026-06-11T20:27:23.868", "lastUpdated" : "2026-06-14T22:26:42.184", "ingestTimestamp" : "2026-06-11T20:27:23.868", "mongoId" : "6a2a5c0074d8ee00a06127ad", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Banking challenges", "Empathetic nature", "Customer support", "Problem-solving", "Customer service", "Small business banking", "Finance industry", "Kustomer", "Zendesk", "GSuite", "Jira" ], "skillCount" : 11, "jobCategory" : "other", "jobSubcategory" : "india-region", "dataQualityScore" : 0.7777778, "_score" : 793.8659, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a2a7df174d8ee00a0668130", "title" : "Customer Support Agent", "company" : "Triumph", "industry" : "Customer Success", "salary" : { "min" : 21.0, "max" : 21.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "US Remote", "locations" : [ "US Remote" ], "timestamp" : "2026-06-14T20:43:43.488", "fingerprint" : "4bb4652027203116260f51115ed8169a8ac76046e77588b088b06f5ab76cad17", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/triumph-arcade/783adad8-22b9-4692-85ec-a9485ef11dff/application", "externalId" : "783adad8-22b9-4692-85ec-a9485ef11dff", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Respond to user inquiries, Troubleshoot issues related to games, Troubleshoot issues related to payments, Troubleshoot issues related to in-app features, Advocate for users internally, Surface recurring problems, Spot trends in user feedback, Escalate feedback trends, Contribute ideas and improvements", "domainKnowledge" : "TCG; Gaming", "domainList" : [ "tcg", "gaming" ], "domainSpecificKnowledge" : [ "TCG", "Gaming" ], "communicationSkills" : "Written communication", "problemSolvingSkills" : "Troubleshoot issues; Root cause analysis", "qualificationsBasic" : "Digital experience on any platform, Availability to work a full time 40-hour weekly schedule, Written communication with empathy and attention to detail, Demonstrated ability to perform in a fast-paced environment, Your own computer and a reliable internet connection", "qualificationsPreferred" : "Previous customer support experience, Familiarity with the TCG and/or gaming world", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "As a Customer Support Agent at Triumph, you'll be the front line for the hundreds of thousands of users on Rips, our collectibles trading card app, and Triumph Arcade, our real-money gaming platform. You'll own the user experience when something goes wrong, resolving issues quickly and turning frustrated moments into reasons people stick with us. This is a fully remote role. What You'll Do - Respond to user inquiries across our support channels with speed, empathy, and accuracy. - Troubleshoot issues related to games, payments, and in-app features for Rips and Triumph Arcade. - Advocate for users internally by surfacing recurring problems so we can fix root causes. - Spot trends in user feedback and escalate them so we can stay ahead of issues as we grow. - Contribute ideas and improvements that help the support team scale for the future. Qualifications - Digital experience on any platform. You're comfortable navigating apps, tools, and online systems and can learn new ones quickly. - Availability to work a full time 40-hour weekly schedule. - Strong written communication with empathy and attention to detail, maintaining accuracy and speed even in stressful situations. - Demonstrated ability to perform in a fast-paced environment, juggling multiple priorities without sacrificing quality. - Previous customer support experience is a plus. - Familiarity with the TCG and/or gaming world is a plus. - Your own computer and a reliable internet connection. Why Triumph? - Work from anywhere. A fully remote role with a supportive online work environment and a team that has your back. - High growth. We promote from within. Our support leadership and managers come from internal employees who started right where you will. - High impact. The feedback you gather from users helps shape the product as we scale to hundreds of thousands of users. - Competitive pay. $21/hour to start.", "summaryDescription" : "Customer Support Agent at Triumph. Respond to user inquiries. Troubleshoot issues related to games", "postedDate" : "2026-06-11T17:31:36.589", "createdAt" : "2026-06-11T17:31:36.589", "lastUpdated" : "2026-06-14T20:43:43.488", "ingestTimestamp" : "2026-06-11T17:31:36.589", "mongoId" : "6a2a7df174d8ee00a0668130", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 21, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "TCG", "Gaming" ], "skillCount" : 2, "jobCategory" : "customer-service", "jobSubcategory" : "customer-success", "dataQualityScore" : 0.8888889, "_score" : 792.65393, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a305981f292fd229cf484cb", "title" : "Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Service Agent in Cincinnati, adjusted for the Marketing industry and company size." }, "location" : "Cincinnati, OH, United States", "locations" : [ "Cincinnati", "OH", "United States" ], "timestamp" : "2026-06-16T10:09:27.525", "fingerprint" : "b7ffb0dfce9f877a0d71c14c8fe569c4c2e71b4aaf57637db7a2319c56ee4794", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132083979-customer-service-agent", "externalId" : "744000132083979", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cincinnati", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.1012809,-84.5127405" } ], "locationText" : "Cincinnati, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Assist customers understand products, Provide accurate information, Provide guidance to customers, Resolve customer complaints, Document customer interactions, Document customer transactions, Collaborate with internal teams, Escalate complex issues", "teamCollaboration" : "Internal teams", "toolProficiency" : [ "CRM software" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Document interactions", "continuousLearning" : "Skill development; Ongoing learning", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "First-contact resolution", "qualificationsBasic" : "Customer service experience, CRM software proficiency, Standard office applications proficiency", "qualificationsPreferred" : "Previous customer service experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. Job Description: We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the primary point of contact for our valued customers, ensuring every interaction is positive, efficient, and solution-oriented. You will play a vital role in maintaining our company's reputation by providing exceptional support through various communication channels such as phone, email, and live chat. Responsibilities: * Respond promptly and professionally to customer inquiries via phone, email, and live chat. * Assist customers in understanding products and services to provide accurate information and guidance. * Handle and resolve customer complaints efficiently, aiming for first-contact resolution. * Document customer interactions and transactions accurately in the company's CRM system. * Collaborate with internal teams to escalate complex issues and ensure timely resolution. ## Qualifications Requirements * Previous experience in customer service or a related role is preferred. * Excellent verbal and written communication skills. * Strong problem-solving abilities and a customer-centric mindset. * Ability to handle multiple tasks and work in a fast-paced environment. * Proficient in using CRM software and standard office applications. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. Respond to customer inquiries. Assist customers understand products", "postedDate" : "2026-06-15T00:42:22.000", "createdAt" : "2026-06-16T00:04:19.394", "lastUpdated" : "2026-06-16T10:09:27.525", "ingestTimestamp" : "2026-06-16T00:04:19.394", "mongoId" : "6a305981f292fd229cf484cb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "CRM software" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 792.111, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c602674d8ee00a08f1a6a", "title" : "Support Agent", "company" : "Renaissance Learning North America", "industry" : "Education Technology", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Support Agent in the United States, adjusted for the Education industry." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-14T22:38:04.401", "fingerprint" : "23ef074128f1bbec52785e8636a24ded11692ab26c299b0f9d1b90f1b0eedb72", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/renaissancelearning-nam/jobs/5248063008", "externalId" : "5248063008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" }, { "city" : "Tel Aviv", "country" : "Israel", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "32.0852997,34.7818064" }, { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Chicago, Illinois, United States; Tel Aviv, Israel; United States", "technicalSkills" : "SQL, Power BI", "professionalSkills" : [ "Customer support", "Product knowledge", "Case management" ], "hardSkillsList" : [ "Troubleshooting technical issues", "Product walk-throughs", "Data analysis" ], "softSkillsList" : [ "Empathy", "Active listening" ], "hardSkills" : [ { "name" : "Troubleshooting technical issues", "level" : "intermediate" }, { "name" : "Product walk-throughs", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathy" }, { "name" : "Active listening" } ], "majorSkills" : "Customer support, Technical troubleshooting, Product knowledge", "majorSkillsList" : [ "Customer support", "Technical troubleshooting", "Product knowledge" ], "coreResponsibilities" : "Manage customer support interactions, Troubleshoot common technical issues, Resolve routine inquiries, Conduct product walk-throughs, Provide accurate information, Develop working knowledge of products, Troubleshoot customer issues, Navigate support tools, Verify configurations, Identify root causes, Document customer interactions, Document troubleshooting steps, Document resolutions, Adhere to case management guidelines, Handle tickets, Route tickets, Escalate technical problems, Analyze customer needs, Route requests to departments, Contribute to department projects, Contribute to continuous improvement", "teamCollaboration" : "Supportive team culture", "domainKnowledge" : "Education technology; SaaS environment", "domainList" : [ "education-technology", "saas-environment" ], "domainSpecificKnowledge" : [ "Education technology", "SaaS environment" ], "toolProficiency" : [ "Salesforce CRM", "JIRA" ], "communicationSkills" : "Written communication; Verbal communication; Translate technical information", "documentationSkills" : "Document interactions; Document troubleshooting; Document resolutions", "continuousLearning" : "Tuition reimbursement", "problemSolvingSkills" : "Problem-solving; Root cause analysis", "outcomesObjectives" : "Meet metric goals; Exceed metric goals", "qualificationsBasic" : "Customer service skills, Written and verbal communication skills, Ability to learn complex systems, Familiarity with data analytics tools, SQL or Power BI for reporting", "qualificationsPreferred" : "Proficiency with Microsoft Suite, Background in education technology, Background in education, Experience with Salesforce CRM, Experience with JIRA ticketing systems, Experience supporting customers in SaaS, Experience with Renaissance products, Background in call center, Experience in high-volume support", "workSiteFlexibility" : "Remote", "rawDescription" : "About Renaissance When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We are seeking a highly professional Support Agent I to join our Customer Support team. Your primary responsibility will be to enhance the customer experience by ensuring optimal use of our products. When challenges arise, you will deliver solutions that not only resolve issues but also exceed customer expectations. You recognize that a company's reputation is built on its customer interactions, and you are committed to being at the forefront of this mission. We ideally need someone located in the Pacific Time Zone. In this role as Support Agent I, you will be responsible for: Manage customer support interactions across multiple channels (phone, chat, email) with professionalism, empathy, and active listening to fully understand issues before proposing solutions Troubleshoot common technical issues including login problems, browser compatibility, and basic connectivity within established SLA timelines Resolve routine inquiries, conduct product walk-throughs, and provide accurate information through comprehensive research and knowledge base utilization Develop and maintain working knowledge of supported products, their core features, and system interconnections Troubleshoot customer issues across supported operating systems and browsers following established procedures Navigate support tools and customer accounts to verify configurations and identify root causes Document all customer interactions, troubleshooting steps, and resolutions accurately in the ticketing system Adhere to case management guidelines and workflows to ensure proper ticket handling and routing Escalate complex technical problems to senior support staff with clear, comprehensive documentation Meet or exceed established metric goals including response time, resolution time, customer satisfaction, and quality assurance standards Analyze customer needs and route requests to appropriate departments when specialized assistance is required Contribute to department projects and continuous improvement initiatives Qualifications For this role as a Support Agent I, you should have: Exceptional customer service skills with demonstrated ability to deliver professional support via phone, email, and chat channels Strong written and verbal communication skills with the ability to translate technical information into clear, user-friendly language for diverse audiences Proven reliability, quality-focused mindset, and customer-centric approach to problem-solving Ability to quickly learn complex systems, products, and integrations while identifying customer needs and implementing efficient solutions Positive attitude with strong collaboration skills and commitment to fostering a supportive team culture Familiarity with data analytics tools such as SQL or Power BI for basic reporting and data analysis Bonus Points: Proficiency with Microsoft Suite products Background in education technology or a background in education Experience with Salesforce CRM and JIRA ticketing systems for case management and workflow tracking Previous experience supporting customers in a SaaS environment, preferably with Renaissance products Background in call center or high-volume support environments with demonstrated ability to manage multiple priorities Additional Information All your information will be kept confidential according to EEO guidelines. Salary Range: $34,900-$40,200 This range is based on national market data and may vary by experience and location. #LI-Remote Benefits for eligible US employees include: World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth Health Savings and Flexible Spending Accounts 401(k) and Roth 401(k) with company match Paid Vacation and Sick Time Off 12 Paid Holidays Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program Tuition Reimbursement Life & Disability Insurance Well-being and Employee Assistance Programs Benefits listed apply to eligible U. S. employees in accordance with Renaissance’s benefits eligibility criteria. Contractor and other non‑employee roles are not eligible for Renaissance employee benefits. Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! Equal Opportunity Employer Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates here. Reasonable Accommodations Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition. Employment Authorization Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: https://www.renaissance.com", "summaryDescription" : "Support Agent at Renaissance Learning North America. Skills: Customer support, Technical troubleshooting, Product knowledge. Manage customer support interactions. Troubleshoot common technical issues", "postedDate" : "2026-06-12T22:38:47.660", "createdAt" : "2026-06-12T22:38:47.660", "lastUpdated" : "2026-06-14T22:38:04.401", "ingestTimestamp" : "2026-06-12T22:38:47.660", "mongoId" : "6a2c602674d8ee00a08f1a6a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Troubleshooting technical issues", "Product walk-throughs", "Data analysis", "Empathy", "Active listening", "Customer support", "Technical troubleshooting", "Product knowledge", "Case management", "Education technology", "SaaS environment", "Salesforce CRM", "JIRA" ], "skillCount" : 13, "jobCategory" : "customer-service", "jobSubcategory" : "customer-support-", "dataQualityScore" : 0.7777778, "_score" : 785.9918, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education Technology" } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 51045, "totalPages" : 1021, "hasNext" : true, "hasPrevious" : false } }

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Site Operations Lead (English, French)

Customer Support Consultant - Bilingual (French & English)

French Customer Support Agent - (Bench Team)

Customer Support Consultant - Bilingual (French & English)

Inside Sales Agent (French)

Inside Sales Agent (French)

Support Agent

Remote Insurance Agent

Customer Service Agent

Customer Service Agent

Customer Support Manager*in (m/w/d) remote

Customer Support Manager*in (m/w/d) remote

Customer Support Specialist (English + German + French as mandatory)

Portuguese Speaking Customer Service Agent - Work In Greece - Paid Relocation

Installation Support Agent

Russian Customer Support Agent - (Bench Team)

Support & Ops Specialist - French

Customer Service Agent

Customer Service Agent

Customer Service Agent

Customer Service Agent

Spanish Speaking Customer Service Agent - Work In Greece - Paid Relocation

Customer Service Agent

Customer Experience Agent

Italian Speaking Customer Service Agent - Work In Greece - Paid Relocation

Customer Service Agent

Customer Service Agent

Customer Support Manager*in (m/w/d) remote

Customer Support Manager*in (m/w/d) remote

Remote Hotel Booking Specialist (Customer Support)

Customer Support Agent

Korean Customer Support Agent - (Bench Team)

Customer Support Agent

Korean Customer Support Agent - (Bench Team)

Customer Support Agent

Customer Support Agent

Customer Service Agent

Support Agent

Common Questions