{ "count" : 111183, "data" : [ { "id" : "6a2ad31874d8ee00a0714d5d", "title" : "Budget Operations and Data Solutions Support Specialist", "company" : "IQVIA", "industry" : "Life Sciences", "salary" : { "min" : 240000.0, "max" : 360000.0, "currency" : "MXN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior, Entry-level Budget Operations and Data Solutions Support Specialist in Mexico City, Mexico, adjusted for the healthcare industry and company size." }, "location" : "Mexico City, Mexico", "locations" : [ "Mexico City, Mexico" ], "timestamp" : "2026-06-14T03:40:46.996", "fingerprint" : "adf7ec63f3a9f2a64e397670db09ff2c8ab856ad83e8df1593b6eb63259ace98", "source" : "workday", "language" : "en", "applyUrl" : "https://iqvia.wd1.myworkdayjobs.com/IQVIA/job/Mexico-City-Mexico/Budget-Operations-and-Data-Solutions-Support-Specialist_R1545652-1", "externalId" : "R1545652", "industryFunction" : { }, "locationPoint" : "19.42847,-99.12766", "structuredLocations" : [ { "city" : "Mexico City", "country" : "Mexico", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "19.3207722,-99.1514678" } ], "locationText" : "Mexico City, Mexico", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's Degree", "experienceMinYears" : 1, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Microsoft Excel, Microsoft PowerPoint", "professionalSkills" : [ "Proposal budgets", "Contract processing", "Salesforce updates" ], "hardSkillsList" : [ "Adhoc reporting", "Compliance reporting" ], "softSkillsList" : [ "Attention to detail", "Independent action", "Initiative" ], "hardSkills" : [ { "name" : "Adhoc reporting", "level" : "intermediate" }, { "name" : "Compliance reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Attention to detail" }, { "name" : "Independent action" }, { "name" : "Initiative" } ], "majorSkills" : "Budget processing, Contract support, Data solutions", "majorSkillsList" : [ "Budget processing", "Contract support", "Data solutions" ], "coreResponsibilities" : "Support Sales, Finance, and GBO contract and proposal, Process budgets and contracts, Update systems, Store documents, Update internal budgets, Support business needs concerning product updates in Salesforce, Provide general overall support, Process proposal budgets for product updates, Support senior team members with special projects, Troubleshoot proposal budgets, Run adhoc reports for compliance reporting, Participate in departmental initiatives, Perform all other duties as assigned", "teamCollaboration" : "Work with GBO and Sales Teams; Establish and maintain working relationships with coworkers", "domainKnowledge" : "Healthcare environment", "domainList" : [ "healthcare-environment" ], "domainSpecificKnowledge" : [ "Healthcare environment" ], "toolProficiency" : [ "Salesforce" ], "communicationSkills" : "Written communication; Verbal communication", "problemSolvingSkills" : "Resolving problems", "qualificationsBasic" : "1 years’ experience in administrative or healthcare environment, Advanced English", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**Overview** Under supervision this individual is also expected to support Sales, Finance, and GBO contract and proposal processes in regard to work allocation, system updates, processing budgets & contracts, document storage, internal budgets updates and other related tasks. **Responsibilities** * Work closely with GBO and Sales Teams for business needs concerning product updates in Salesforce, and general overall support. * Process proposal budgets for product updates * Support senior team members with special projects and troubleshooting proposal budgets. * Run adhoc reports as needed for compliance reporting. * Participate in departmental initiatives. * Perform all other duties as assigned. **Required Knowledge, Skills and Abilities** * Bachelor's Degree in Life Science, Business Management or related field / Fresh university graduated * 1 years’ experience in administrative or healthcare environment * Knowledge and functions of Microsoft Excel and PowerPoint * Advanced English (with the ability to prepare written communications using correct spelling, grammar, and punctuation) * Ability to establish and maintain effective working relationships with coworkers, GBO and Sales * Excellent attention to detail required. * Ability to act independently and with initiative required to resolving problems * Strong analytical skills and excellent verbal and written communication skills IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at [https://jobs.iqvia.com](https://jobs.iqvia.com/) IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.", "summaryDescription" : "Budget Operations and Data Solutions Support Specialist at IQVIA. Skills: Budget processing, Contract support, Data solutions. Support Sales, Finance, and GBO contract and proposal. Process budgets and contracts", "postedDate" : "2026-06-10T00:59:13.678", "createdAt" : "2026-06-12T00:59:13.271", "lastUpdated" : "2026-06-14T03:40:46.996", "ingestTimestamp" : "2026-06-12T00:59:13.271", "mongoId" : "6a2ad31874d8ee00a0714d5d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://iqvia.wd1.myworkdayjobs.com/IQVIA/job/Mexico-City-Mexico/Budget-Operations-and-Data-Solutions-Support-Specialist_R1545652-1", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Adhoc reporting", "Compliance reporting", "Attention to detail", "Independent action", "Initiative", "Budget processing", "Contract support", "Data solutions", "Proposal budgets", "Contract processing", "Salesforce updates", "Healthcare environment", "Salesforce" ], "skillCount" : 13, "jobCategory" : "engineering", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "_score" : 981.5996, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Life Sciences" }, { "id" : "6a3074c8f292fd229c00949c", "title" : "Support Operations Data Analyst", "company" : "Harvey", "industry" : "User Operations", "salary" : { "min" : 112000.0, "max" : 168000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "New York", "locations" : [ "New York" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T09:07:52.715", "fingerprint" : "e86340a7f1f008fb08f358eba99362f8cbb1cbcd3cf6923750b200c59b343674", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/harvey/f8857e81-4062-4669-a7e3-7b73b114979b/application", "externalId" : "f8857e81-4062-4669-a7e3-7b73b114979b", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Tableau, Power BI, Looker, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, GCP, Azure", "professionalSkills" : [ "Data modeling", "Statistical analysis", "Machine learning", "Business intelligence", "Analytics engineering", "Quantitative analysis" ], "hardSkillsList" : [ "Data analysis", "Data engineering", "ML/AI", "BI development", "Data warehousing", "ETL processes", "Data visualization", "Statistical modeling", "A/B testing", "Causal inference" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Data engineering", "level" : "intermediate" }, { "name" : "ML/AI", "level" : "intermediate" }, { "name" : "BI development", "level" : "intermediate" }, { "name" : "Data warehousing", "level" : "intermediate" }, { "name" : "ETL processes", "level" : "intermediate" }, { "name" : "Data visualization", "level" : "intermediate" }, { "name" : "Statistical modeling", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "majorSkills" : "Data Science, Data Engineering, Machine Learning, Business Intelligence", "majorSkillsList" : [ "Data Science", "Data Engineering", "Machine Learning", "Business Intelligence" ], "coreResponsibilities" : "Develop and maintain data pipelines, Build and optimize data models, Design and implement BI solutions, Perform statistical analysis, Develop and deploy ML models, Collaborate with stakeholders, Ensure data quality and integrity, Monitor and troubleshoot data systems", "teamCollaboration" : "Cross-functional teams; Stakeholder engagement", "domainKnowledge" : "Cloud data stacks; ML frameworks; BI platforms; Statistical methods", "domainList" : [ "cloud-data-stacks", "ml-frameworks", "bi-platforms", "statistical-methods" ], "domainSpecificKnowledge" : [ "Cloud data stacks", "ML frameworks", "BI platforms", "Statistical methods" ], "toolProficiency" : [ "SQL", "Python", "R", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure" ], "problemSolvingSkills" : "Data-driven decision making; Troubleshooting", "qualificationsBasic" : "5+ years of experience, Bachelor's degree in Statistics, Computer Science, Mathematics, or related field, Proficiency in SQL", "qualificationsPreferred" : "PhD preferred, Experience with specific ML frameworks, Cloud platform certifications", "remoteFriendly" : true, "rawDescription" : "WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW User Operations runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the User Operations org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with User Operations leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace. WHAT YOU'LL DO - Own recurring reporting for User Operations — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, User Operations leadership, and senior stakeholders WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat User Operations analytics as your problem to solve, not a ticket queue to process COMPENSATION $112,000 - $168,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai", "summaryDescription" : "Support Operations Data Analyst at Harvey. Skills: Data Science, Data Engineering, Machine Learning, Business Intelligence. Develop and maintain data pipelines. Build and optimize data models", "createdAt" : "2026-06-16T00:27:42.363", "lastUpdated" : "2026-06-16T09:07:52.715", "ingestTimestamp" : "2026-06-16T00:27:42.363", "mongoId" : "6a3074c8f292fd229c00949c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 112000, "salaryAnnualMax" : 168000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Data engineering", "ML/AI", "BI development", "Data warehousing", "ETL processes", "Data visualization", "Statistical modeling", "A/B testing", "Causal inference", "Data Science", "Data Engineering", "Machine Learning", "Business Intelligence", "Data modeling", "Statistical analysis", "Machine learning", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Cloud data stacks", "ML frameworks", "BI platforms", "Statistical methods", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "SQL", "Python", "R", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure" ], "skillCount" : 52, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 752.9253, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "6a3074c8f292fd229c00949a", "title" : "Support Operations Data Analyst", "company" : "Harvey", "industry" : "User Operations", "salary" : { "min" : 112000.0, "max" : 168000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote", "locations" : [ "Remote" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T13:40:39.455", "fingerprint" : "6e5861a0ce04d60da6552f1bed0459f161a3df76a2846d35d41b05a337122c37", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/harvey/e69f2050-b4c0-4fbb-9852-2c60d2adbb45/application", "externalId" : "e69f2050-b4c0-4fbb-9852-2c60d2adbb45", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Snowflake, BigQuery, Redshift, Databricks, Dbt Cloud, Fivetran, Airflow, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, GCP, Azure, SageMaker, Vertex AI, Synapse, ML Studio, Athena, S3, Glue", "professionalSkills" : [ "Data modeling", "Statistical analysis", "Machine learning", "Business intelligence", "Analytics engineering", "Quantitative analysis" ], "hardSkillsList" : [ "Data analysis", "Data engineering", "Machine learning", "AI", "Business intelligence", "Analytics engineering", "Quantitative analysis", "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Data engineering", "level" : "intermediate" }, { "name" : "Machine learning", "level" : "intermediate" }, { "name" : "AI", "level" : "intermediate" }, { "name" : "Business intelligence", "level" : "intermediate" }, { "name" : "Analytics engineering", "level" : "intermediate" }, { "name" : "Quantitative analysis", "level" : "intermediate" }, { "name" : "Statistical methods", "level" : "intermediate" }, { "name" : "ML frameworks", "level" : "intermediate" }, { "name" : "BI platforms", "level" : "intermediate" }, { "name" : "Cloud data stacks", "level" : "intermediate" }, { "name" : "Modelling skills", "level" : "intermediate" } ], "majorSkills" : "Data Science, Data Engineering, Machine Learning, Business Intelligence", "majorSkillsList" : [ "Data Science", "Data Engineering", "Machine Learning", "Business Intelligence" ], "coreResponsibilities" : "Develop and maintain data pipelines, Build and deploy machine learning models, Create and manage BI dashboards, Perform statistical analysis, Collaborate with stakeholders to define data requirements, Ensure data quality and integrity, Optimize data infrastructure, Stay updated on industry trends", "teamCollaboration" : "Cross-functional teams; Stakeholders", "domainKnowledge" : "Cloud data services; ML frameworks; BI platforms; Cloud data stacks; Modelling skills", "domainList" : [ "cloud-data-services", "ml-frameworks", "bi-platforms", "cloud-data-stacks", "modelling-skills" ], "domainSpecificKnowledge" : [ "Cloud data services", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills" ], "toolProficiency" : [ "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy" ], "problemSolvingSkills" : "Root cause analysis; Troubleshooting; Data-driven decision making", "qualificationsBasic" : "5+ years of experience in data analytics, Proficiency in SQL, Bachelor's degree in a quantitative field", "qualificationsPreferred" : "Master's degree or PhD preferred, Experience with cloud platforms (AWS, GCP, Azure), Experience with ML frameworks (scikit-learn, TensorFlow, PyTorch), GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW User Operations runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the User Operations org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with User Operations leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace. WHAT YOU'LL DO - Own recurring reporting for User Operations — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, User Operations leadership, and senior stakeholders WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat User Operations analytics as your problem to solve, not a ticket queue to process COMPENSATION $112,000 - $168,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai", "summaryDescription" : "Support Operations Data Analyst at Harvey. Skills: Data Science, Data Engineering, Machine Learning, Business Intelligence. Develop and maintain data pipelines. 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By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW User Operations runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the User Operations org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with User Operations leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace. WHAT YOU'LL DO - Own recurring reporting for User Operations — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, User Operations leadership, and senior stakeholders WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat User Operations analytics as your problem to solve, not a ticket queue to process COMPENSATION $112,000 - $168,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai", "summaryDescription" : "Support Operations Data Analyst at Harvey. 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"TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure" ], "skillCount" : 43, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 750.2938, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.97 }, { "id" : "6a3055f1f292fd229cf23389", "title" : "Support and Data Operations Associate (Fixed-term)", "company" : "Foursquare", "industry" : "Finance", "salary" : { "min" : 1000000.0, "max" : 1500000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Support and Data Operations Associate in Belgrade, Serbia, adjusted for the technology industry and company size." }, "location" : "Serbia", "locations" : [ "Serbia" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T08:56:17.647", "fingerprint" : "aaf5559b6dd261874f5f77a1afd61a6fd75d245824898322671fec42e45798b8", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/foursquare/b98303fd-481a-4f08-9feb-451f7c9b179e/application", "externalId" : "b98303fd-481a-4f08-9feb-451f7c9b179e", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Belgrade", "country" : "Serbia", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "44.8153318,20.4456588" } ], "locationText" : "Belgrade, Serbia", "employmentType" : "FULL_TIME", "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Tableau, Power BI, Looker, Metabase, Superset, Qlik, MicroStrategy, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, GCP, Azure, S3, Glue, SageMaker, Athena, Vertex AI, Synapse, ML Studio", "professionalSkills" : [ "Data engineering", "Machine learning", "Business intelligence", "Data analytics", "Quantitative analysis", "Data modelling" ], "hardSkillsList" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference" ], "hardSkills" : [ { "name" : "Statistical methods", "level" : "intermediate" }, { "name" : "ML frameworks", "level" : "intermediate" }, { "name" : "BI platforms", "level" : "intermediate" }, { "name" : "Cloud data stacks", "level" : "intermediate" }, { "name" : "Modelling skills", "level" : "intermediate" }, { "name" : "Regression", "level" : "intermediate" }, { "name" : "Classification", "level" : "intermediate" }, { "name" : "Clustering", "level" : "intermediate" }, { "name" : "Time-series analysis", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "majorSkills" : "Data science, Data engineering, Machine learning, Business intelligence", "majorSkillsList" : [ "Data science", "Data engineering", "Machine learning", "Business intelligence" ], "toolProficiency" : [ "SQL", "Python", "R", "Scala", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure", "S3", "Glue", "SageMaker", "Athena", "Vertex AI", "Synapse", "ML Studio" ], "qualificationsBasic" : "SQL proficiency, 5+ years of experience", "qualificationsPreferred" : "PhD preferred, GCP Professional Data Engineer certification, AWS Data Analytics certification, Databricks Certified certification, Dbt Certified certification, Experience with scikit-learn, Experience with TensorFlow, Experience with PyTorch, Experience with XGBoost, Experience with LightGBM, Experience with Hugging Face, Experience with MLflow, Experience with Snowflake, Experience with BigQuery, Experience with Redshift, Experience with Databricks, Experience with dbt, Experience with Fivetran, Experience with Airflow, Experience with dbt Cloud, Experience with Delta Lake, Experience with AWS SageMaker, Experience with GCP Vertex AI, Experience with Azure ML Studio", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Foursquare Foursquare is the leading independent location technology and data cloud platform, helping businesses connect the digital and physical worlds with precision and purpose. Our products power everything from market analytics to targeted experiences, relied on by some of the world’s most iconic brands. But what makes Foursquare truly special is how we work. We're a team of builders, problem-solvers, and collaborators who care deeply about impact – both in the products we ship and the way we show up for each other. Great outcomes come from strong collaboration and shared ownership, and we believe growth happens through real challenges – whether that’s leveling up a skill, tackling unfamiliar problems, or pushing a project forward in a new way. If you're excited by cutting-edge tech and a culture that values both autonomy and teamwork, you’ll thrive here. About the Position Foursquare is looking for a Support and Data Operations Associate to join our team in our Belgrade office; on a hybrid schedule of Tuesday, Wednesday, Thursday in office. We are looking for an inquisitive, adaptable, and highly motivated Data Support Associate to join our team. In this role, you will be primarily focused on executing web crawls, manipulating data, and utilizing internal pipeline tools to ensure data quality and availability. This is an internally focused, highly technical role where persistence, vigilance, and the ability to learn and iterate quickly are essential. If you enjoy solving technical puzzles, building and maintaining data flows, and continuously learning new skills, we want you on our team! Please note that this is a fixed-term position for an initial period of one year, with the possibility of extension. In this role, you’ll - Web Crawling & Extraction: Execute and manage web crawling initiatives, extracting data, and adapting quickly when target site structures change. - Data Manipulation & Pipelines: Utilize internal tools to perform data cleanup, matching, and transformations to ensure high data quality and reliability. - Technical Troubleshooting: Be vigilant in monitoring data pipelines; investigate issues, read and interpret log files, implement workarounds, and escalate complex technical problems. - Continuous Improvement: Learn and adapt to new internal tools and technical processes rapidly, iterating on existing workflows to improve efficiency. - Documentation: Create and maintain technical process documentation and how-to guides to empower internal teams What you’ll need - Proficient level of written and verbal English - 1+ years of experience working in data-oriented customer operations, technical support, analytics, or similar roles. - Proficiency in Python or Scala, with strong SQL skills. - Proficiency in Regular Expressions (Regex) for pattern matching, data extraction, validation, and web content processing. - Familiarity with data analysis tools and libraries (e.g., PySpark, pandas), web crawling concepts and execution. - General technical troubleshooting skills: ability to read/interpret/transform log files, comfort navigating command-line interfaces (CLI) and APIs, and a strong capacity for independent research. - Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply! Benefits and Perks - 25 days of paid vacation – take the time you need to rest and recharge - Private medical insurance – comprehensive coverage for you and your family - FitPass – flexible access to gyms, wellness classes, and sports facilities across Serbia - Hybrid work schedule – in-person collaboration Tuesday–Thursday, with company-paid lunch on office days - Growth Investment Program – funding and resources to support your personal and professional development - Tech setup – we’ll provide a company laptop and the essentials to help you get up and running smoothly Things to Know Foursquare is proud to foster an inclusive environment, free from discrimination. We believe that building the best products starts with bringing together diverse perspectives and backgrounds — it’s how we create better experiences for both our users and our team. We value every voice, and we encourage you to be part of building a company and products we love. Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Foursquare Privacy Policy https://location.foursquare.com/legal/privacy-center/applicant/", "summaryDescription" : "Support and Data Operations Associate (Fixed-term) at Foursquare. Skills: Data science, Data engineering, Machine learning, Business intelligence", "createdAt" : "2026-06-16T00:29:26.610", "lastUpdated" : "2026-06-16T08:56:17.647", "ingestTimestamp" : "2026-06-16T00:29:26.610", "mongoId" : "6a3055f1f292fd229cf23389", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Statistical methods", "ML frameworks", "BI platforms", "Cloud data stacks", "Modelling skills", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference", "Data science", "Data engineering", "Machine learning", "Business intelligence", "Data analytics", "Quantitative analysis", "Data modelling", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "SQL", "Python", "R", "Scala", "Spark", "Dbt", "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy", "Snowflake", "BigQuery", "Redshift", "Databricks", "Fivetran", "Airflow", "Dbt Cloud", "Delta Lake", "Scikit-learn", "TensorFlow", "PyTorch", "XGBoost", "LightGBM", "Hugging Face", "MLflow", "AWS", "GCP", "Azure", "S3", "Glue", "SageMaker", "Athena", "Vertex AI", "Synapse", "ML Studio" ], "skillCount" : 60, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 705.96655, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3058cdf292fd229cf44257", "title" : "DOT Compliance and Administrative Support Specialist", "company" : "Terrestris Global Solutions", "industry" : "Logistics", "salary" : { "min" : 42500.0, "max" : 57500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level DOT Compliance and Administrative Support Specialist in Springfield, United States, adjusted for the logistics industry and company size." }, "location" : "Springfield, VA", "locations" : [ "Springfield", "VA" ], "timestamp" : "2026-06-16T06:39:02.929", "fingerprint" : "b8239b6ecf8f70222f023e1f1862ec0dea93b32be5a0c69dab7fdd1c53e5352e", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://terrestris-global-solutions.breezy.hr/p/820c373f6c0301-dot-compliance-and-administrative-support-specialist", "externalId" : "820c373f6c0301", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Springfield", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.7749935,-77.1803819" } ], "locationText" : "Springfield, Virginia, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Support vehicle fleet operations, Support operations", "domainKnowledge" : "DOT compliance", "domainList" : [ "dot-compliance" ], "domainSpecificKnowledge" : [ "DOT compliance" ], "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you looking for a Challenge? 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Support operations", "createdAt" : "2026-06-15T22:12:36.424", "lastUpdated" : "2026-06-16T06:39:02.929", "ingestTimestamp" : "2026-06-15T22:12:36.424", "mongoId" : "6a3058cdf292fd229cf44257", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42500, "salaryAnnualMax" : 57500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "DOT compliance" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 666.9952, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.92 }, { "id" : "6960824e0937eae70e9c8620", "title" : "Budget Analyst", "company" : "Texas Workforce Commission", "location" : "826338", "locations" : [ "826338", "
Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

" ], "timestamp" : "2026-06-15T06:49:27.064", "fingerprint" : "a1fdca1f679fcee64fad27fdb50521f05db0220f94ce8dc2ab54eb409995a6a3", "source" : "taleo", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=32819", "externalId" : "32819", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "computer software", "professionalSkills" : [ "Knowledge of legal restrictions governing allocation of funds, accounting, budgetary, and management principles, practices and procedures." ], "hardSkillsList" : [ "public sector budgetary controls", "state and federal regulatory laws" ], "softSkillsList" : [ "critical thinker, multi-tasking, organization skills" ], "hardSkills" : [ { "name" : "public sector budgetary controls", "level" : "intermediate" }, { "name" : "state and federal regulatory laws", "level" : "intermediate" } ], "softSkills" : [ { "name" : "critical thinker, multi-tasking, organization skills" } ], "majorSkills" : "budget preparation, budget analysis, financial data analysis, communication skills", "majorSkillsList" : [ "budget preparation, budget analysis, financial data analysis, communication skills" ], "coreResponsibilities" : "Performs advanced (senior-level) budget preparation and analysis work. Transforms raw data into actionable insights. Ensures accuracy and timeliness of strategic plan, legislative appropriations requests, fiscal notes, analysis of legislation and requests for federal funding. Coordinates budget preparation to provide management with expenditure data, trends, and recommendations. Informs management of budget deviations, problems, and events likely to affect agency's mission and resources. Prepares operating budgets. May supervise others.", "teamCollaboration" : "Collaborate with internal stakeholders to ensure accuracy, quality, and compliance.", "toolProficiency" : [ "queries, reports" ], "communicationSkills" : "verbal; written", "problemSolvingSkills" : "analysis of legislation; analysis of fiscal management information; statistical analyses; management problems", "specialRequirements" : "Must be a Texas resident or willing to relocate to Texas. Not considering applications from individuals who require sponsorship for an employment visa. Position is security sensitive.", "qualificationsBasic" : "Four years of full-time experience in budget preparation, accounting, auditing, financial planning or management, or positions which provided knowledge of public sector budgetary controls, administrative procedures, and related state and federal regulatory laws. Relevant academic credits may be applied toward experience qualifications for this position.", "qualificationsPreferred" : "Skill in analyzing financial data, computer operations and using applicable computer software. Ability to analyze fiscal management information to determine appropriate use of funds. Perform statistical analyses. Identify and develop budgetary reports and schedules. Analyze management problems and develop and present solutions. Strong verbal and written communication skills.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is in our Workforce Development Division located at 1117 Trinity Street, Austin, Texas. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: Budget professional who performs budget preparation and analysis work. Work Involves the planning, organizing, coordinating, and evaluating of budgetary activities and performance measures. You possess strong multi-tasking and organization skills. You are a critical thinker who will collaborate with internal stakeholders to ensure accuracy, quality, and compliance. WHAT YOU WILL DO: The Budget Analyst IV performs advanced (senior-level) budget preparation and analysis work. Performs advanced (senior-level) budget preparation and analysis work. YOU WILL BE TRUSTED TO: -Transform raw data from queries and reports into clear, actionable insights through compilation, review, and analysis. -Ensure accuracy and timeliness of submission of the strategic plan, legislative appropriations requests, fiscal notes, analysis of legislation and requests for federal funding. -Coordinate the preparation of budgets to provide management with expenditure data, trends, and recommendations. -Inform management of budget deviations, problems, and events likely to affect operations; explains causes; and measures effect on the agency’s mission and resources. -Prepare and/or coordinates the preparation of operating budgets. -May supervise others. -Perform related work as assigned. YOU QUALIFY WITH: -Four years of full-time experience in budget preparation, accounting, auditing, financial planning or management, or positions which provided knowledge of public sector budgetary controls, administrative procedures, and related state and federal regulatory laws. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: -Knowledge of legal restrictions governing allocation of funds, accounting, budgetary, and management principles, practices and procedures. -Skill in analyzing financial data, computer operations and using applicable computer software. -Ability to analyze fiscal management information to determine appropriate use of funds. Perform statistical analyses. Identify and develop budgetary reports and schedules. Analyze management problems and develop and present solutions. -Strong verbal and written communication skills. YOU GAIN: - A Family Friendly Certified Workplace. - Regular telecommuting - Competitive starting salary: $6,825.00 – 7,166.25/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AccountingAuditingandFinance.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Budget Analyst at Texas Workforce Commission. Skills: budget preparation, budget analysis, financial data analysis, communication skills. Performs advanced (senior-level) budget preparation and analysis work. Transforms raw data into actionable insights. Ensures accuracy and timeliness of strategic plan, legislative appropriations requests, fiscal notes, analysis of legislation and requests for federal funding. 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Perform hardware maintenance", "postedDate" : "2026-06-16T01:52:20.705", "createdAt" : "2026-06-16T01:52:20.705", "lastUpdated" : "2026-06-16T13:54:09.956", "ingestTimestamp" : "2026-06-16T01:52:20.705", "mongoId" : "6a307f1ff292fd229c0556cd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Hardware installation", "Cable management", "Rack and stack", "Data center operations", "Hardware support", "Public sector IT", "CompTIA A+", "Ticketing systems" ], "skillCount" : 8, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 617.6131, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.9 }, { "id" : "6a2c6acc74d8ee00a090e0c1", "title" : "Global Operations Center Support Specialist", "company" : "Firmus Technologies", "industry" : "Technology", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "SGD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Global Operations Center Support Specialist in Singapore, adjusted for the technology industry and company size." }, "location" : "Singapore", "locations" : [ "Singapore" ], "certifications" : [ "Professional certification" ], "timestamp" : "2026-06-15T09:07:51.770", "fingerprint" : "48aefa30bc7dea9622497b634f5e17b4b8a39350d4dcb529c30f2f4bb8058c2d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/firmus/jobs/5239965008", "externalId" : "5239965008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Singapore", "country" : "Singapore", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "1.2899175,103.8519072" } ], "locationText" : "Singapore, Singapore", "employmentType" : "FULL_TIME", "minimumEducation" : "Diploma", "experienceMinYears" : 2, "technicalSkills" : "Network monitoring, Server hardware, Data centre infrastructure", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Electrical systems", "Mechanical systems", "Network troubleshooting", "Server troubleshooting", "Physical IT infrastructure" ], "hardSkills" : [ { "name" : "Electrical systems", "level" : "intermediate" }, { "name" : "Mechanical systems", "level" : "intermediate" }, { "name" : "Network troubleshooting", "level" : "intermediate" }, { "name" : "Server troubleshooting", "level" : "intermediate" }, { "name" : "Physical IT infrastructure", "level" : "intermediate" } ], "majorSkills" : "Network operations, Incident management, Data centre maintenance", "majorSkillsList" : [ "Network operations", "Incident management", "Data centre maintenance" ], "coreResponsibilities" : "Manage network monitoring, Monitor data centre performance, Monitor network performance, Monitor hardware systems performance, Troubleshoot technical problems, Log tickets, Update tickets, Progress tickets to resolution, Collaborate with cross-functional teams, Deploy data centre infrastructure, Repair data centre infrastructure, Maintain data centre infrastructure, Follow escalation procedures, Act as point of contact, Coordinate data centre maintenance, Supervise data centre maintenance, Compile monitoring documents, Compile operational tasks documents, Ensure compliance with physical security, Manage visitor access, Manage equipment movement, Maintain access logs, Maintain service reports, Track equipment movement, Ensure subcontractors deliver quality, Ensure subcontractors meet obligations, Conduct routine assessments, Perform other duties", "teamCollaboration" : "Cross-functional teams; Internal parties; External parties", "domainKnowledge" : "Data centres; Critical environments; Electrical systems; Mechanical systems; Physical IT infrastructure", "domainList" : [ "data-centres", "critical-environments", "electrical-systems", "mechanical-systems", "physical-it-infrastructure" ], "domainSpecificKnowledge" : [ "Data centres", "Critical environments", "Electrical systems", "Mechanical systems", "Physical IT infrastructure" ], "toolProficiency" : [ "Monitoring tools", "Ticketing tools" ], "documentationSkills" : "Compile documents; Maintain logs; Maintain reports", "problemSolvingSkills" : "Troubleshoot technical problems; Problem-solving skills", "specialRequirements" : "Work shifts, Work weekends, Work public holidays, Rotating shifts", "outcomesObjectives" : "Timely responses; Incident resolution; Adherence to SLAs", "qualificationsBasic" : "Diploma or Professional certification, 2 years of experience, Basic understanding of electrical systems, Basic understanding of mechanical systems, Proficient in network hardware troubleshooting, Proficient in server hardware troubleshooting, Working knowledge of physical IT infrastructure, Working knowledge of monitoring tools, Working knowledge of ticketing tools, Ability to work effectively under direction", "qualificationsPreferred" : "Experience in data centres, Experience in 24x7 critical environment management", "workSiteFlexibility" : "Onsite", "rawDescription" : "Firmus Technologies Firmus Technologies is a global leader pioneering the solution to AI’s energy challenge, founded in Australia in 2019 by a visionary team of entrepreneurs. Our mission is to create the most energy-efficient AI infrastructure, combining cutting edge technology with a steadfast commitment to sustainability. Through ground-breaking research and development, we invented a verticalized AI Factory - a new class of digital infrastructure that replaces traditional data centres. Built on new approaches to liquid cooling, energy management, water use and modular construction methodology, the Firmus AI Factory delivers low-cost AI tokens across Asia-Pacific. Firmus AI Cloud We provide customers access to energy savings via our large-scale GPU cloud, Firmus AI Cloud. Rated Silver in The GPU Cloud ClusterMAX™ Rating System, our cloud empowers developers, enterprise, education and government users to train AI models with unmatched efficiency and cost savings. With an ever-growing list of services and applications, we are committed to building a cloud experience for our customers that is market-leading, proprietary and built to scale. ROLES AND RESPONSIBILITIES As a Global Operations Centre (GOC) Support Specialist, your primary responsibility is to support network operations, server hardware and alerts from the data centre facilities. You’ll work in a 24x7 shift-based environment, ensuring timely responses, incident resolution, and adherence to service level agreements (SLAs). Below are some key tasks you can expect to be responsible for: Network Monitoring & Operations Manage tier-1 network monitoring round the clock. Monitor the performance and health of data centre, networks, and hardware systems. Identify potential issues and troubleshoot technical problems promptly to minimise downtime. Log, update, and progress tickets to resolution. Collaborate with cross-functional teams to deploy, repair, and maintain data centre infrastructure. Incident Management & Escalation Follow escalation procedures during critical incidents. Act as the point of contact for significant events or technical escalations. Coordinate and supervise data centre maintenance efforts, collaborating with internal and external parties. Documentation & Communication Compile daily monitoring and operational tasks into documents. Ensure compliance with physical security procedures, including visitor management and equipment movement. Maintain access logs and service reports. Track equipment movement in and out of data centres and warehouse facilities. Quality Assurance & Assessment Ensure subcontractors deliver quality services and meet contractual obligations. Conduct routine assessments of data centre infrastructure systems and critical facilities. Perform other duties as assigned by line managers. SKILLS AND EXPERIENCE Holds a Diploma or Professional certification in Electrical, Mechanical, Computer Science, Information Technology, or possess equivalent experience. Demonstrates a career path marked by continuous personal development with at least two years of experience in data centres or 24x7 critical environment management. Able to work shifts, including weekends and public holidays. Has a basic understanding and experience with electrical and mechanical systems commonly used in a data centre. Proficient in network and server hardware troubleshooting. Possesses a working knowledge of physical IT infrastructure components. Comfortable working on rotating shifts. Have working knowledge and experience with monitoring and ticketing tools. Demonstrates good problem-solving and communication skills. Proven ability to work effectively under direction. Location & Reporting Based in: Singapore Reporting to: Senior Operations Manager Employment Basis Full-time Diversity At Firmus, we are committed to building a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds who are passionate about creating a more sustainable future through innovative engineering solutions. Join us in our mission to revolutionize the AI industry through sustainable practices and cutting-edge engineering. Apply now to be part of shaping the future of sustainable AI infrastructure.", "summaryDescription" : "Global Operations Center Support Specialist at Firmus Technologies. Skills: Network operations, Incident management, Data centre maintenance. Manage network monitoring. Monitor data centre performance", "postedDate" : "2026-06-14T08:04:52.764", "createdAt" : "2026-06-14T08:04:52.764", "lastUpdated" : "2026-06-15T09:07:51.770", "ingestTimestamp" : "2026-06-14T08:04:52.764", "mongoId" : "6a2c6acc74d8ee00a090e0c1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Electrical systems", "Mechanical systems", "Network troubleshooting", "Server troubleshooting", "Physical IT infrastructure", "Network operations", "Incident management", "Data centre maintenance", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Data centres", "Critical environments", "Professional certification", "Monitoring tools", "Ticketing tools" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 616.1562, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3051acf292fd229cf04432", "title" : "Senior Executive Operations Specialist (BOND Support)", "company" : "Analytic Services Inc", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Executive Operations Specialist in Arlington, United States, adjusted for seniority and industry." }, "location" : "Arlington, Virginia, United States", "locations" : [ "Arlington", "Virginia", "United States" ], "timestamp" : "2026-06-16T09:54:48.398", "fingerprint" : "53705df556eabc08e6b0ed852477ce854f69c7a875cbad6a6b4822ca71ea0837", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/analyticservicesinc/jobs/5257913008?gh_jid=5257913008", "externalId" : "5257913008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8769326,-77.0893094" } ], "locationText" : "Arlington, Virginia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "majorSkills" : "Process management, Cross-functional coordination, Vendor management, Stakeholder management", "majorSkillsList" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management" ], "coreResponsibilities" : "Manage operational processes, Coordinate cross-functionally, Manage vendors, Manage stakeholders, Track operational metrics, Plan resources, Drive continuous improvement", "qualificationsBasic" : "8+ years of experience, Bachelor's degree", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Company Overview: ANSER enhances national and homeland security by strengthening public institutions. We provide thought leadership for complex issues through independent analysis, and we deliver practical, useful solutions. ANSER values collaboration, integrity, and initiative and we are client focused in all that we do. Because we were established for the purpose of public service and not for profit, we measure our success in the impact of our service. Position Overview: ANSER is seeking a Senior Executive Operations Specialist (BOND support) focused on Personnel Onboarding to provide direct support within the Office of the Secretary of Defense (OSD), Director of Administration and Management (DA&M) Office. In this role you will facilitate key OSD leadership initiatives including the Bond Program, bringing operational efficiencies and subject matter expertise to the Department of Defense (DoD). This position requires on-site support at the Pentagon, Monday through Friday, during core business hours of 8am-4pm with potential shifts in work time based on operational requirements. Day to Day Responsibilities: Lead onboarding, integration, and ongoing support for senior DoD and private-sector executives within the program, ensuring a seamless experience for all participants. Provide high-touch, concierge-level support to leadership, including the Secretary and Deputy Secretary of Defense, across daily operations and strategic engagements. Manage administrative operations end-to-end, including scheduling, calendar management, event planning/logistics, correspondence, and office coordination. Prepare and review executive-level materials, ensuring accuracy, professionalism, and compliance with DoD standards and formats. Coordinate personnel actions such as security clearances, Special Government Employee appointments, onboarding/offboarding (e.g., CAC/NIPR access), and required documentation routing. Oversee travel coordination using Defense Travel System (DTS), including authorizations, reservations, and vouchers, while adapting to frequent changes. Maintain office operations, including supply procurement, IT requests, equipment maintenance, mail/package handling, and SharePoint/website updates. Ensure records management compliance in accordance with DoD, GSA, and National Archives policies and lifecycle requirements. Serve as a professional liaison across stakeholders, communicating effectively with senior government officials and executives in all formats (written, verbal, in-person). Support ad hoc initiatives and special projects in alignment with OSD priorities. Required Qualifications: Active Top-Secret clearance required at date of hire with ability to obtain TS/SCI. Bachelor’s degree 17+ years’ professional work experience, preferably within the OSD or the DoD. (Will consider 12 years of relevant experience with a Master’s degree) Prior experience providing professional and analytic deliverables, insights in support of technical, managerial, procedural, project tasks. Prior experience supporting onboarding or offboarding of senior level personnel, such as CAC and NIPR account requests, routing security clearance paperwork, routing ethics paperwork. Prior experience providing direct support to senior level DoD personnel. Prior experience working correspondence management, task assignment and tracking, or Executive Secretariat-like functions in the U. S. government. Preferred Qualifications: TS/SCI clearance. Master’s Degree 14+ years’ professional work experience, preferably within the OSD or the DoD. 8+ years of direct support to senior level DoD personnel. Prior experience working with and/or supporting senior-level officials and knowledge of the structure and missions of the OSD and the Components. Exceptional oral and written communication skills. Strong understanding of concierge level support across competing urgent requirements. Strong people skills with the ability to objectively view requirements and evolve operations to maximize efficiencies. Highly proficient with the Microsoft Office Suite of applications, especially Word, Excel, PowerPoint, SharePoint, and Teams. Ability to produce quality work independently or in a group setting, provide solutions to customer issues, and solve problems quickly occasionally in an ambiguous environment. In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with ANSER, please call 703-416-2000 or e-mail Recruiting@anser.org ANSER is proud to be an Equal Opportunity Employer. We seek individuals from a broad variety of backgrounds with varying levels of experience who have a desire to do meaningful work. We recruit, employ, train, compensate, and promote regardless of race, color, gender, religion, national origin, ancestry, disability, age, veteran status, sexual orientation, or any other characteristic protected by law.", "summaryDescription" : "Senior Executive Operations Specialist (BOND Support) at Analytic Services Inc. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Manage operational processes. 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Service teams; Operations teams; Sales teams; Internal departments; Customers; Technicians; Installers; Vendors; Suppliers", "domainKnowledge" : "Home services industry; Construction industry; Installation industry; Service industry", "domainList" : [ "home-services-industry", "construction-industry", "installation-industry", "service-industry" ], "domainSpecificKnowledge" : [ "Home services industry", "Construction industry", "Installation industry", "Service industry" ], "toolProficiency" : [ "ServiceTitan", "Microsoft 365", "Excel", "Outlook", "Word", "Teams" ], "communicationSkills" : "Written communication; Verbal communication; Professional phone communication; Professional email communication", "problemSolvingSkills" : "Problem-solving; Identify discrepancies; Resolve issues", "specialRequirements" : "Background check, Drug screen, Motor vehicle record check", "qualificationsBasic" : "High school diploma or GED, Attention to detail and accuracy, Basic accounting and math skills, Typing and computer proficiency, Proficiency with Microsoft 365, Excellent written and verbal communication skills, Organizational and time-management abilities, Ability to manage multiple priorities, Positive attitude and work ethic", "qualificationsPreferred" : "Experience using ServiceTitan or similar CRM/service management software, Previous experience in operations support, Previous experience in project coordination, Previous experience in administrative support, Previous experience in purchasing, Previous experience in dispatching, Previous experience in customer service, Experience in home services industry, Experience in construction industry, Experience in installation industry, Experience in service industry, Purchasing experience, Inventory management experience, Materials management experience", "workSiteFlexibility" : "Onsite", "rawDescription" : "One Clear Choice Pay: Starting at $19-$22/hour Location: Commerce City, CO Employment Type: Full-Time Join a Team That Keeps Operations Running Smoothly One Clear Choice is seeking a detail-oriented and organized Operational Support Specialist to support our installation and service operations. This role is critical to ensuring job information is accurate, materials are properly accounted for, purchase orders are created correctly, and projects are prepared for successful completion. If you enjoy working with systems, solving problems, staying organized, and supporting a fast-paced team, this could be the perfect opportunity for you. What You'll Do As an Operational Support Specialist, you'll serve as a key support resource for our operations, installation, sales, and service teams. Key Responsibilities Review sold jobs and verify project details for accuracy and completeness. Ensure materials, products, and job information are properly entered into ServiceTitan. Audit job records and maintain data integrity across company systems. Create and manage purchase orders (POs). Coordinate material orders with vendors and suppliers. Track order status and communicate updates to internal teams and customers. Maintain accurate customer and project records. Support scheduling and operational teams by ensuring jobs are properly prepared. Identify discrepancies and resolve issues before projects move forward. Communicate effectively with customers, technicians, installers, vendors, and internal departments. Provide administrative and operational support as needed. What We're Looking For Required Qualifications High school diploma or GED. Strong attention to detail and accuracy. Basic accounting and math skills. Strong typing and computer proficiency. Proficiency with Microsoft 365 (Excel, Outlook, Word, Teams). Excellent written and verbal communication skills. Strong organizational and time-management abilities. Ability to manage multiple priorities in a fast-paced environment. Positive attitude and strong work ethic. Preferred Qualifications Experience using ServiceTitan or similar CRM/service management software. Previous experience in operations support, project coordination, administrative support, purchasing, dispatching, or customer service. Experience in the home services, construction, installation, or service industry. Purchasing, inventory, or materials management experience. Desired Skills Highly organized and process-oriented. Strong problem-solving abilities. Ability to work independently and as part of a team. Customer-focused mindset. Professional phone and email communication. Ability to identify errors and maintain data accuracy. Adaptable and comfortable with changing priorities. Why Join One Clear Choice? At One Clear Choice, we value our team members and invest in their success. You'll be part of a growing company where your contributions directly impact customer satisfaction and operational excellence. Benefits Include Health, Dental & Vision Insurance Paid Time Off (PTO) Paid Holidays Employer-Paid Life Insurance Short-Term & Long-Term Disability Coverage HSA & FSA Options 401(k) with Company Match Employee Discounts Referral Bonus Programs Career Growth & Development Opportunities Ready to Apply? If you’re organized, customer-focused, and ready to grow your career with a supportive and dynamic team, we’d love to hear from you. Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/ D. In compliance with the Americans with Disabilities Act, One Clear Choice may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check. *This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer. Pay Range $19—$22 USD By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.", "summaryDescription" : "Operational Support Specialist at One Clear Choice. Skills: Process management, Coordination, Purchasing, Data integrity. Review sold jobs. Verify project details", "postedDate" : "2026-06-14T03:38:05.774", "createdAt" : "2026-06-14T03:38:05.774", "lastUpdated" : "2026-06-15T08:15:14.159", "ingestTimestamp" : "2026-06-14T03:38:05.774", "mongoId" : "6a2ca44a74d8ee00a09b1212", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryAnnualMax" : 45760, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Accounting", "Math skills", "Typing", "Computer proficiency", "Process management", "Coordination", "Purchasing", "Data integrity", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Home services industry", "Construction industry", "Installation industry", "Service industry", "ServiceTitan", "Microsoft 365", "Excel", "Outlook", "Word", "Teams" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 596.3148, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Home Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30511af292fd229cefa673", "title" : "Solutions Architect IV- Data and Analytics", "industry" : "IT", "salary" : { "min" : 85000.0, "max" : 135000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Solutions Architect IV in Bulgaria, adjusted for the technology industry and remote work." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T11:33:50.217", "fingerprint" : "1a58dd7bf18f2efdc2c046d8f3f4e1b90f08c87a7ddd6966c933a1be53219368", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/2b7d6fbe-231c-4004-828c-8606bceba0b0/apply", "externalId" : "2b7d6fbe-231c-4004-828c-8606bceba0b0", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Oracle Analytics Cloud, ETL, Power BI", "professionalSkills" : [ "Data modeling", "Data governance", "Self-service BI", "User access management", "Data quality processes", "ETL optimization", "System troubleshooting", "Project planning", "Stakeholder management" ], "hardSkillsList" : [ "Data ingestion", "Data transformation", "Reporting logic", "Data cleansing", "Reporting needs" ], "softSkillsList" : [ "Problem-solving" ], "hardSkills" : [ { "name" : "Data ingestion", "level" : "intermediate" }, { "name" : "Data transformation", "level" : "intermediate" }, { "name" : "Reporting logic", "level" : "intermediate" }, { "name" : "Data cleansing", "level" : "intermediate" }, { "name" : "Reporting needs", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem-solving" } ], "majorSkills" : "Data architecture, Data analytics, Business intelligence", "majorSkillsList" : [ "Data architecture", "Data analytics", "Business intelligence" ], "coreResponsibilities" : "Develop and maintain stakeholder relationships, Ensure data and analytics solutions align with business, Enhance and maintain stability of OAC environments, Enhance and maintain performance of OAC environments, Enhance and maintain scalability of OAC environments, Design data ingestion strategies, Support data ingestion strategies, Establish data governance standards, Maintain data governance standards, Document data sources, Document transformations, Document reporting logic, Promote self-service BI adoption, Promote visualization best practices, Manage user access, Manage security, Manage provisioning for analytics platforms, Support data quality processes, Validate data, Cleanse data, Optimize ETL, Collaborate with business users, Collaborate with IT teams, Troubleshoot system issues, Deliver enhancements, Support reporting needs, Participate in SDLC processes, Participate in project planning, Participate in Agile ceremonies, Communicate status updates, Communicate risks, Contribute to dashboard development, Contribute to report creation, Contribute to migration efforts, Lift and shift OAC content into Power BI", "teamCollaboration" : "Cross-functional collaboration efforts; Business users; IT teams", "projectManagementSkills" : [ "Agile ceremonies", "Project planning", "SDLC processes" ], "domainKnowledge" : "Data lake architectures; Modern data warehouse architectures; Enterprise BI architectures", "domainList" : [ "data-lake-architectures", "modern-data-warehouse-architectures", "enterprise-bi-architectures" ], "domainSpecificKnowledge" : [ "Data lake architectures", "Modern data warehouse architectures", "Enterprise BI architectures" ], "toolProficiency" : [ "Oracle Analytics Cloud", "Power BI" ], "communicationSkills" : "Presentation; Stakeholder management; Explain analytical insights", "documentationSkills" : "Documentation of data sources; Documentation of transformations; Documentation of reporting logic", "problemSolvingSkills" : "Problem-solving abilities", "specialRequirements" : "Willingness to travel periodically", "qualificationsBasic" : "Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field, 5+ years of experience in BI, data analytics, or data architecture roles, Experience with relational databases, Data modeling concepts, ETL processes, Flat file data integration, Deep understanding of data analytics platforms, Reporting frameworks, Enterprise BI architectures, Ability to translate business requirements into technical data solutions, Explain analytical insights in simple terms, Experience working with stakeholders to define priorities, Gather requirements, Deliver data-driven solutions, Knowledge of Agile/Scrum methodologies, Basic project management principles, Communication skills, Presentation skills, Stakeholder management skills", "qualificationsPreferred" : "Hands-on experience with Microsoft Power BI or similar data visualization tools, Familiarity with data lake concepts, Emerging modern data warehouse architectures", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Develop and maintain strong stakeholder relationships to ensure data and analytics solutions align with evolving business requirements and priorities. Enhance and maintain stability, performance, and scalability of existing Oracle Analytics Cloud (OAC) environments. Design and support data ingestion strategies for modern data lake architectures using ETL tools, flat file processing, and integration frameworks. Establish and maintain data governance standards, including documentation of data sources, transformations, and reporting logic. Promote self-service BI adoption and visualization best practices across the organization using OAC and Power BI platforms. Manage user access, security, and provisioning for analytics platforms, ensuring appropriate governance and compliance. Support data quality processes including validation, cleansing, and ETL optimization to ensure reliable reporting outputs. Collaborate with business users and IT teams to troubleshoot system issues, deliver enhancements, and support reporting needs. Participate in SDLC processes, project planning, and Agile ceremonies while ensuring timely communication of status updates and risks. Contribute to dashboard development, report creation, and migration efforts including the “lift and shift” of legacy OAC content into Power BI. Requirements: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field. 5+ years of experience in BI, data analytics, or data architecture roles covering design, development, implementation, and support of enterprise analytics solutions. Strong experience with relational databases, data modeling concepts, ETL processes, and flat file data integration. Hands-on experience with Microsoft Power BI or similar data visualization tools strongly preferred. Deep understanding of data analytics platforms, reporting frameworks, and enterprise BI architectures. Strong ability to translate business requirements into technical data solutions and explain analytical insights in simple terms. Experience working with stakeholders to define priorities, gather requirements, and deliver data-driven solutions. Familiarity with data lake concepts and emerging modern data warehouse architectures. Knowledge of Agile/Scrum methodologies and basic project management principles. Strong communication, presentation, and stakeholder management skills across technical and non-technical audiences. Self-starter mindset with strong problem-solving abilities and ability to lead cross-functional collaboration efforts. Willingness to travel periodically as required. Benefits: Competitive base salary with performance-based incentive compensation. Comprehensive health coverage including medical, dental, and vision insurance. Life insurance, disability coverage, and additional voluntary benefit options. Immediate eligibility for 401(k) with employer matching contributions. Generous paid time off including 80 hours (10 days) of company holidays annually. Adoption benefits and family support programs. Inclusive work environment with equal opportunity employment practices. Exposure to modern data architecture transformation and enterprise BI modernization initiatives. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Solutions Architect IV- Data and Analytics. Skills: Data architecture, Data analytics, Business intelligence. Develop and maintain stakeholder relationships. Ensure data and analytics solutions align with business", "postedDate" : "2026-06-15T10:16:20.862", "createdAt" : "2026-06-15T10:16:20.862", "lastUpdated" : "2026-06-16T11:33:50.217", "ingestTimestamp" : "2026-06-16T03:20:53.708", "mongoId" : "6a30511af292fd229cefa673", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Data ingestion", "Data transformation", "Reporting logic", "Data cleansing", "Reporting needs", "Problem-solving", "Data architecture", "Data analytics", "Business intelligence", "Data modeling", "Data governance", "Self-service BI", "User access management", "Data quality processes", "ETL optimization", "System troubleshooting", "Project planning", "Stakeholder management", "Agile ceremonies", "SDLC processes", "Data lake architectures", "Modern data warehouse architectures", "Enterprise BI architectures", "Oracle Analytics Cloud", "Power BI" ], "skillCount" : 25, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 594.527, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305815f292fd229cf40282", "title" : "Data Solutions Developer / Data Scientist II", "company" : "HDR", "industry" : "Government", "salary" : { "min" : 91707.0, "max" : 142920.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Multiple Locations", "locations" : [ "Multiple Locations" ], "timestamp" : "2026-06-16T07:31:53.798", "fingerprint" : "ce85e62bae6f21bbee9f8c423d5d14d1c65225ba7958399e756429d1fdc816d5", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=784956", "externalId" : "784956", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Alexandria", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8051095,-77.0470229" } ], "locationText" : "Alexandria, Virginia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Power Platform, Power Apps, Power Automate, Power BI, Microsoft Power Platform, SharePoint, Teams", "professionalSkills" : [ "Data analysis", "Feature engineering", "Process optimization", "UI/UX design", "System implementation", "Business intelligence" ], "hardSkillsList" : [ "Predictive modeling", "Data acquisition", "Data cleaning", "Data transformation", "Exploratory data analysis", "Model lifecycle management", "Model validation", "Model testing", "Workflow automation", "Root-cause analysis", "Quality assurance", "Quality control", "Unit testing" ], "softSkillsList" : [ "Analytical capability", "Discretion" ], "hardSkills" : [ { "name" : "Predictive modeling", "level" : "intermediate" }, { "name" : "Data acquisition", "level" : "intermediate" }, { "name" : "Data cleaning", "level" : "intermediate" }, { "name" : "Data transformation", "level" : "intermediate" }, { "name" : "Exploratory data analysis", "level" : "intermediate" }, { "name" : "Model lifecycle management", "level" : "intermediate" }, { "name" : "Model validation", "level" : "intermediate" }, { "name" : "Model testing", "level" : "intermediate" }, { "name" : "Workflow automation", "level" : "intermediate" }, { "name" : "Root-cause analysis", "level" : "intermediate" }, { "name" : "Quality assurance", "level" : "intermediate" }, { "name" : "Quality control", "level" : "intermediate" }, { "name" : "Unit testing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical capability" }, { "name" : "Discretion" } ], "majorSkills" : "Data science, Data engineering, Machine learning, Business intelligence, Low-code development", "majorSkillsList" : [ "Data science", "Data engineering", "Machine learning", "Business intelligence", "Low-code development" ], "coreResponsibilities" : "Analyze complex datasets, Identify patterns and trends, Develop data products, Communicate business insights, Perform data acquisition, Perform data cleaning, Perform data transformation, Perform exploratory data analysis, Engineer features, Transform raw data, Build predictive models, Maintain predictive models, Manage model lifecycle, Tune models, Conduct model validation, Test models, Evaluate models, Apply predictive models, Build business applications, Automate workflows, Optimize business processes, Map workflows, Reengineer processes, Conduct root-cause analysis, Propose technology-driven remedies, Align automation strategies, Implement automation solutions, Develop technical documentation, Participate in unit testing, Participate in QA, Participate in QC, Support system implementation, Support software implementation, Support platform implementation, Align analytics capabilities, Align automation capabilities, Build dashboards, Build BI solutions, Track project health, Track KPIs, Track performance metrics, Use collaboration tools, Gather business requirements, Deliver customer experience", "teamCollaboration" : "Collaborate with stakeholders; Work with IT teams; Work with Infrastructure Technology; Work with Operational Technology teams; Engage with customers", "projectManagementSkills" : [ "SDLC artifacts" ], "domainKnowledge" : "Transportation systems; Mobility challenges", "domainList" : [ "transportation-systems", "mobility-challenges" ], "domainSpecificKnowledge" : [ "Transportation systems", "Mobility challenges" ], "toolProficiency" : [ "Microsoft Power Platform", "Power Apps", "Power Automate", "Power BI", "SharePoint", "Teams" ], "communicationSkills" : "Technical documentation", "documentationSkills" : "Technical documentation; SDLC artifacts; Workflow diagrams; User guides; Requirements specifications", "innovationCreativity" : "Novel ideas", "problemSolvingSkills" : "Root-cause analysis", "specialRequirements" : "On-site at client office", "outcomesObjectives" : "Improve business decisions; Enhance operational efficiency; Deliver insight-driven solutions; Support strategic goals; Improve operational efficiency; Align processes to goals; Support project objectives; Ensure solution reliability", "qualificationsBasic" : "5+ years experience, Bachelor's degree", "qualificationsPreferred" : "Transit experience, WMATA experience, Candidate located in the area", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: ' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. We believe transportation is more than movement, it’s the foundation of connected, thriving communities. As part of HDR’s Transportation Business Group, you’ll help shape the systems that move people and goods safely, efficiently, and sustainably. From designing resilient highways and iconic bridges to advancing transit, passenger and freight rail, aviation, federal transportation ports and marine infrastructure, your work will directly support economic vitality, public safety, sustainable and resilient communities and quality of life. We bring together planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management consultants and specialists across disciplines to solve complex mobility challenges with innovation, technical excellence, and a deep understanding of community needs. Whether you're modernizing aging infrastructure or pioneering next-generation transportation solutions, your contributions will help define the future of mobility. This isn’t just a job, it’s a chance to lead progress, drive meaningful impact, and leave a legacy of smarter, more connected transportation networks. We are all employee-owners at HDR, which is the foundation of our collaborative culture that connects employees around the world. In this role, you will leverage advanced data analytics and low-code development to modernize business processes, enhance operational efficiency, and deliver automated, insight-driven solutions. As a Data Solutions Developer, you will collaborate closely with stakeholders, translate complex requirements into technical solutions, design predictive models, and build applications and automations that support strategic organizational goals. This role requires strong analytical capability, technical expertise, and the ability to manage sensitive information with professionalism and discretion. Key Responsibilities : Data & Analytics Analyze complex datasets to identify patterns, trends, and opportunities that improve business decisions. Develop data products including reports, dashboards, and visualizations to communicate business insights and KPIs. Perform data acquisition, cleaning, transformation, and exploratory data analysis (EDA). Engineer features and transform raw data into structured attributes for machine learning models. Build and maintain advanced predictive models (classification, regression, time series, neural networks, NLP, computer vision). Manage the end-to-end model lifecycle: development, deployment, monitoring, drift detection, retraining, and inference. Tune models and conduct rigorous validation, testing, and quality evaluation. Apply predictive models to enhance operational and business outcomes. Automation, Low-Code Development & Process Optimization Leverage Microsoft Power Platform (Power Apps, Power Automate, Power BI, etc.) to build business applications, automate workflows, and improve operational efficiency. Optimize business processes by mapping current (“as-is”) and future (“to-be”) workflows and reengineering processes aligned to organizational goals. Conduct root-cause analysis to identify process inefficiencies and propose technology-driven remedies. Align automation strategies with project objectives and implement scalable automation solutions. Collaborate on UI/UX design considerations to ensure applications and dashboards are intuitive and user-friendly. Develop technical documentation, including SDLC artifacts, workflow diagrams, user guides, and requirements specifications. Participate in unit testing, Quality Assurance (QA), and Quality Control (QC) activities to ensure solution reliability. Systems, Technology & Collaboration Contribute to system, software, or platform implementation efforts by supporting development, testing, rollout, and user adoption. Work with IT, Infrastructure Technology, and Operational Technology teams to align analytics and automation capabilities with enterprise systems. Build dashboards and business intelligence solutions that track project health, KPIs, and performance metrics. Use collaboration tools (SharePoint, Teams, PowerApps) to support project communication, knowledge management, and version control. Engage with customers and stakeholders to gather business requirements and deliver a strong customer experience. Position is based on-site at a client office in Alexandria, VA. Preferred Qualifications: Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Engineering, Information Technology, or a related field A minimum of 5 years experience strongly preferred Transit experience preferred WMATA experience preferred Preference given to candidates currently located in the area *LI-DNP We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement. The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.) Washington, DC: %24100,044 - %24142,920. Fulton, MD: %2491,707-131,010", "summaryDescription" : "Data Solutions Developer / Data Scientist II at HDR. Skills: Data science, Data engineering, Machine learning, Business intelligence, Low-code development. Analyze complex datasets. Identify patterns and trends", "createdAt" : "2026-06-15T23:09:10.426", "lastUpdated" : "2026-06-16T07:31:53.798", "ingestTimestamp" : "2026-06-15T23:09:10.426", "mongoId" : "6a305815f292fd229cf40282", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 91707, "salaryAnnualMax" : 142920, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Predictive modeling", "Data acquisition", "Data cleaning", "Data transformation", "Exploratory data analysis", "Model lifecycle management", "Model validation", "Model testing", "Workflow automation", "Root-cause analysis", "Quality assurance", "Quality control", "Unit testing", "Analytical capability", "Discretion", "Data science", "Data engineering", "Machine learning", "Business intelligence", "Low-code development", "Data analysis", "Feature engineering", "Process optimization", "UI/UX design", "System implementation", "SDLC artifacts", "Transportation systems", "Mobility challenges", "Microsoft Power Platform", "Power Apps", "Power Automate", "Power BI", "SharePoint", "Teams" ], "skillCount" : 34, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 590.2436, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Engineering", "llmIndustryConfidence" : 0.95 }, { "id" : "69ce5e3b9bc74574cb677958", "title" : "Wholesale (Credit and Operations) Support Specialist", "company" : "Mercedes-Benz Financial Services", "industry" : "Banking", "salary" : { "min" : 63000.0, "max" : 88000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Wholesale (Credit and Operations) Support Specialist in Fort Worth, United States, within the Financial Services industry, adjusted for company size and industry." }, "location" : "United States of America-Texas-Fort Worth", "locations" : [ "United States of America-Texas-Fort Worth", "14372 Heritage Pkwy, , Fort Worth" ], "timestamp" : "2026-06-15T12:36:22.319", "fingerprint" : "f6369c09ec8d365f6df653241589e1d6f6528b42d114b45bef872078a6668d16", "source" : "taleo", "language" : "en", "applyUrl" : "https://daimler.taleo.net/careersection/ex/jobdetail.ftl?job=889858", "externalId" : "889858", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fort Worth", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7531770,-97.3327459" } ], "locationText" : "Fort Worth, Texas, United States", "minimumEducation" : "Bachelor's", "technicalSkills" : "Database querying", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "System functionality", "Business rules", "Configuration" ], "hardSkills" : [ { "name" : "System functionality", "level" : "intermediate" }, { "name" : "Business rules", "level" : "intermediate" }, { "name" : "Configuration", "level" : "intermediate" } ], "majorSkills" : "Wholesale systems, Credit operations, System support", "majorSkillsList" : [ "Wholesale systems", "Credit operations", "System support" ], "coreResponsibilities" : "Manage Wholesale systems, Provide business support, Act as subject matter expert, Ensure system functionality, Query databases, Configure systems, Participate in development, Develop documentation, Develop test strategies, Plan resource requirements, Conduct testing activities, Supervise testing activities, Validate financial enhancements", "teamCollaboration" : "Business and IT stakeholders; Teams and stakeholders across MBFS; Finance & Controlling; Business Operations; IT; Marketing; OGC", "projectManagementSkills" : [ "Enhancement planning" ], "domainKnowledge" : "Wholesale Credit Operations", "domainList" : [ "wholesale-credit-operations" ], "domainSpecificKnowledge" : [ "Wholesale Credit Operations" ], "toolProficiency" : [ "Microsoft Office", "Sopra Business Solutions", "Sopra Financing Platform" ], "documentationSkills" : "System documentation", "continuousLearning" : "Tuition Assistance Scholar Program", "innovationCreativity" : "Digital Transformation", "problemSolvingSkills" : "Problem Solving Skills; Analytical Skills", "specialRequirements" : "Legally authorized to work in U.S, No relocation assistance", "qualificationsBasic" : "5 years of work experience, High School Diploma/(GED)", "qualificationsPreferred" : "Accounting experience, Financial calculations experience, Automotive finance experience, Bachelor's Degree", "remoteFriendly" : false, "rawDescription" : "About Us: Who is Mercedes-Benz Financial Services? Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle. Why work at Mercedes-Benz Financial Services? Working at Mercedes-Benz Financial Services is more than a job – it’s an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We’re a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture. Benefits When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life. As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond – beginning day one: Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance Need a vacation? How about just some time for YOU! In addition to our vacation time, you’ll receive fifteen (15) additional corporate holidays, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you! Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program We want you to be healthy! Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities Is your family growing? Enjoy generous paid Family Leave Programs - Six Weeks for New Parents; Adoption Expense Reimbursement Programs - up to $6k per child Want to go back to school? Tuition Assistance Scholar Program - receive up to $8k in vouchers to complete business-related coursework $6k for undergraduate $8k for graduate Job Overview: The Wholesale (Credit and Operations) Support Specialist is a member of the Wholesale (Credit and Operations) Support team that is responsible for managing all related Wholesale (Credit and Operations) systems for Mercedes-Benz Financial Services. This position requires subject matter expertise and business support for Wholesale (Credit and Operations) systems including configuration and functionality, as well as collaboration with business and IT stakeholders regarding the prioritization, development, testing and release of enhancements to Wholesale (Credit and Operations). This position interacts with teams and stakeholders across MBFS, from Finance & Controlling to Business Operations, IT, Marketing and OGC, among others. The purpose of these interactions is to ensure the Wholesale (Credit and Operations) systems work effectively for the current and future purposes of the company, within the business and legal frameworks that it operates. Responsibilities: Responsible as a primary business support and subject matter expert for Wholesale (Credit and Operations). Responsible for system functionality, including business rules, database querying, regulatory requirements, and configuration. Participate as SME in the development of corporate initiatives (Digital Transformation, etc.) as they relate to system data, functionality and end-user experience in the current and future environments Participate in enhancement planning, development and testing in Wholesale (Credit and Operations). Responsible for the development of documentation for system enhancements in Wholesale (Credit and Operations) Develop test strategies, plan resource requirements and conduct and supervise testing activities in support of projects and ongoing system release management Responsible for validating financial enhancements that have an established system or manual control in place for internal compliance testing purposes on a regular basis Qualifications: Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position. This position requires a minimum of 5 years of overall work experience. Preferred experience includes: Accounting Business - General Customer Service Finance Education: High School Diploma/(GED) is required, Bachelor's Degree is preferred. Recommended majors include: Accounting Business Administration Additional Knowledge: 1 year of experience with Accounting or financial calculations preferred Automotive finance experience in the aforementioned areas preferred Skills: Analytical Skills Ability to collect data and establish facts and identify trends and variances IT Skills PC Skills Microsoft Office Problem Solving Skills Additional Skills: Any experience with Sopra Business Solutions and their products is a major plus. Specifically, experience with Sopra Financing Platform - Wholesale. Attention to detail Ability to connect business processes with system business logic Experience in supporting a system application Customer Focus Learning and Growth Planning Organizing Teamwork & Collaboration Posting Statement If you were not re-directed successfully after clicking the “Apply for this job” button, please click the following link to search and apply for the role on the local career portal: https://daimler.taleo.net/careersection/ex/jobsearch.ftl Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses and a full suite of benefits including 401(K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements. EEO/Minorities/Females/Disabled/Vets Mercedes-Benz Financial Services USA LLC", "summaryDescription" : "Wholesale (Credit and Operations) Support Specialist at Mercedes-Benz Financial Services. Skills: Wholesale systems, Credit operations, System support. Manage Wholesale systems. Provide business support", "createdAt" : "2026-06-14T04:42:08.983", "lastUpdated" : "2026-06-15T12:36:22.319", "ingestTimestamp" : "2026-06-14T04:42:08.983", "mongoId" : "69ce5e3b9bc74574cb677958", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 63000, "salaryAnnualMax" : 88000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "System functionality", "Business rules", "Configuration", "Wholesale systems", "Credit operations", "System support", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Enhancement planning", "Wholesale Credit Operations", "Microsoft Office", "Sopra Business Solutions", "Sopra Financing Platform" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 586.6844, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305179f292fd229cf01068", "title" : "Customs Support Specialist", "company" : "TP Laser, S. de R. L.", "industry" : "Logistics", "salary" : { "min" : 185000.0, "max" : 265000.0, "currency" : "MXN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customs Support Specialist in Manzanillo, Mexico, adjusted for the logistics industry and entry-level experience." }, "location" : "Mexico", "locations" : [ "Mexico" ], "timestamp" : "2026-06-16T06:55:34.552", "fingerprint" : "97b96d299f711912027ad7bb936ac60f00ce5844803e99cade931905e9624093", "source" : "greenhouse", "language" : "es", "applyUrl" : "https://job-boards.greenhouse.io/uberfreight/jobs/5258080008", "externalId" : "5258080008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manzanillo", "country" : "Mexico", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "19.0506256,-104.3159957" } ], "locationText" : "Manzanillo, Mexico", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Excel", "professionalSkills" : [ "Customer service", "Import/Export" ], "hardSkillsList" : [ "Customs clearance", "Document management", "Data entry" ], "hardSkills" : [ { "name" : "Customs clearance", "level" : "intermediate" }, { "name" : "Document management", "level" : "intermediate" }, { "name" : "Data entry", "level" : "intermediate" } ], "majorSkills" : "Customs operations, Import/Export, Customer support", "majorSkillsList" : [ "Customs operations", "Import/Export", "Customer support" ], "coreResponsibilities" : "Monitor transport and customs functions, Manage transport and customs functions, Administer transport and customs functions, Ensure accurate and timely delivery, Ensure efficient and profitable delivery, Provide excellent customer service, Attend to customers, Review cargo status, Track cargo progress, Monitor customs operations progress, Request documents, Coordinate customs clearance, Ensure compliance with RRNA, Report discrepancies, Report merchandise damage, Report shipment status, Enter customs declarations, Open consolidated declarations, Close consolidated declarations, Prepare remittances, Fill customs declarations", "domainKnowledge" : "Foreign Trade; Customs Legislation; Tariff fractions; Customs declarations", "domainList" : [ "foreign-trade", "customs-legislation", "tariff-fractions", "customs-declarations" ], "domainSpecificKnowledge" : [ "Foreign Trade", "Customs Legislation", "Tariff fractions", "Customs declarations" ], "toolProficiency" : [ "Office 365", "Customs Portal" ], "documentationSkills" : "Customs declarations", "outcomesObjectives" : "Ensure efficient and profitable delivery; Provide excellent customer service", "qualificationsBasic" : "0-2 years experience, Knowledge in Customs and Foreign Trade Legislation, Degree in Foreign Trade, Logistics or similar, Basic knowledge of customs declaration systems", "qualificationsPreferred" : "Basic English, Proficiency in Office 365", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Horario de trabajo: 8:00 a 6:00 pm Modelo de trabajo: En sitio Req #: 2917 Empleador: TP Laser, S. de R. L. Acerca del rol Uber Freight Mexico Customs, powered by TP Laser está en búsqueda de profesionistas de atención al cliente con experiencia en el campo de Importación y Exportació n. Nuestros especialistas desarrollarán las actividades de monitorear, gestionar y administrar las funciones de transporte y aduanas para garantizar la entrega precisa y oportuna del producto de la manera más eficiente y rentable, con el fin de brindar un excelente servicio al cliente. Actividades Esenciales Atención a clientes (Revisión y seguimiento de la carga, asi como del progreso de las operaciones aduaneras) Solicitar documentos y coordinar el despacho aduanero de las mercancías, asi como el aseguramiento del cumplimiento de RRNA (fracciones arancelarias, permisos, avisos automáticos, etc) Reportar cualquier discrepancia, daño de mercancía o estatus de su embarque al cliente. Captura de pedimentos (marítimo, aereo, ferrocarril, terrestre, operaciones especiales) Apertura y cierre de pedimentos consolidados. Elaboración de remesas. Llenado del pedimento conforme el anexo 22 Manejo de base de datos y reporteo (Excel) Cualificaciones Básicas 0-2 años de experiencia relacionada al Comercio Exterior Conocimiento en Legislación Aduanera y de Comercio Exterior Licenciatura en Comercio Exterior, Logistica o afín Conocimiento básico de sistemas de captura de pedimentos Cualificaciones Preferidas Ingles Básico Manejo de Office 365 (Word, Excel, PowerPoint, Outlook) Acerca de TP Laser Uber Freight Mexico Customs, powered by TP Laser como socio comercial de Uber Freight en México, ofrece servicios personalizados de despacho aduanal entre México y Estados Unidos, respaldados por una combinación inigualable de tecnología innovadora y un equipo dedicado de expertos en materia de comercio exterior que ofrece tranquilidad a través de SOPs estandarizados y nuestra plataforma única, Customs Portal, que brinda total control y visibilidad de operaciones aduanales. Esto crea una experiencia de extremo a extremo sin interrupciones, integrándose plenamente con todas las soluciones logísticas de Uber Freight. EEOC TP Laser se enorgullece de ser un empleador de igualdad de oportunidades/acción afirmativa. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley. También consideramos solicitantes calificados independientemente de sus antecedentes penales, de acuerdo con los requisitos legales.", "summaryDescription" : "Customs Support Specialist at TP Laser, S. de R. L.. Skills: Customs operations, Import/Export, Customer support. Monitor transport and customs functions. Manage transport and customs functions", "postedDate" : "2026-06-15T23:15:46.398", "createdAt" : "2026-06-15T23:15:46.398", "lastUpdated" : "2026-06-16T06:55:34.552", "ingestTimestamp" : "2026-06-15T23:15:46.398", "mongoId" : "6a305179f292fd229cf01068", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Customs clearance", "Document management", "Data entry", "Customs operations", "Import/Export", "Customer support", "Customer service", "Foreign Trade", "Customs Legislation", "Tariff fractions", "Customs declarations", "Office 365", "Customs Portal" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 586.48334, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306589f292fd229cfa9175", "title" : "Field Support Specialist", "company" : "Sprinter Health", "industry" : "Sprinter Health", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco, CA", "locations" : [ "San Francisco, CA" ], "timestamp" : "2026-06-16T08:53:06.174", "fingerprint" : "3452c15afe2e86acda253543d344f9afb3eb62ea32df5bc06a696a9c6d29752f", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/sprinter-health/1dc60807-a228-4f6d-b8eb-ea58b66b92da/application", "externalId" : "1dc60807-a228-4f6d-b8eb-ea58b66b92da", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "technicalSkills" : "Slack, Google Workspace, Looker, Zendesk", "professionalSkills" : [ "Process documentation" ], "hardSkillsList" : [ "Operational projects" ], "softSkillsList" : [ "Empathetic", "Problem-solving" ], "hardSkills" : [ { "name" : "Operational projects", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathetic" }, { "name" : "Problem-solving" } ], "majorSkills" : "Field support, Operations troubleshooting, Process improvement", "majorSkillsList" : [ "Field support", "Operations troubleshooting", "Process improvement" ], "coreResponsibilities" : "Be first line of support, Answer Sprinter questions, Solve Sprinter problems, Keep day moving, Troubleshoot operational issues, Troubleshoot tech issues, Troubleshoot supply hiccups, Troubleshoot tricky addresses, Communicate clearly, Communicate empathetically, Build trust with Sprinters, Build confidence with Sprinters, Escalate issues appropriately, Track field challenges, Document field challenges, Identify patterns, Identify process improvements, Support ad-hoc operational projects, Document processes", "teamCollaboration" : "Cross-functional teams; Market Operations; Clinical Managers", "projectManagementSkills" : [ "Coordination", "Tracking progress", "Process documentation" ], "domainKnowledge" : "Healthcare; Startup operations", "domainList" : [ "healthcare", "startup-operations" ], "domainSpecificKnowledge" : [ "Healthcare", "Startup operations" ], "toolProficiency" : [ "Slack", "Zendesk" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Process documentation", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Flexible hours", "qualificationsBasic" : "1+ year operations support, 1+ year customer service, 1+ year healthcare administration, Communication skills, Empathetic, problem-solving mindset, Ability to stay calm under pressure, Comfortable with Slack, Comfortable with Google Workspace, Comfortable with Looker, Comfortable with Zendesk, Availability for flexible hours", "qualificationsPreferred" : "Prior healthcare experience, Prior startup experience, Support center experience, Dispatch experience, Field operations experience, Experience supporting startup projects, Project management skills", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "ABOUT US At Sprinter Health, we're focused on dramatically expanding access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale. Sprinter Health is building the clinical and technological infrastructure to realize a future of healthcare untethered. We have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients. We’re backed by prominent VCs, advised by a medical board of industry leaders, and led by former executives, physicians, and engineers from Google, Facebook, Labcorp, and Disney. We're building the technology and clinical services platform to make preventive, connected healthcare accessible for everyone in the US. We deliver hybrid care (in-home + virtual) backed by data products across 15+ states, serving 60%+ of the US population through major health plans and systems. With 1M+ patients and a 92+ NPS, we're rapidly scaling our impact. YOUR MISSION Sprinters (our mobile phlebotomists and clinicians) are on the frontlines of patient care—but they can’t do it alone. That’s where you come in. As a Field Support Specialist, you’ll be the real-time lifeline for Sprinters in the field: answering questions, solving problems, and keeping the day moving. You’ll also play a key role in supporting day-to-day operational projects—helping coordinate tasks, track progress, and ensure nothing falls through the cracks. Think of it as a blend of customer support, air traffic control, project coordination, and operations troubleshooting—done with empathy and speed. This role is perfect for someone who thrives in a fast-paced, high-growth environment, loves helping people, and can bring clarity to chaos while keeping projects and priorities on track. ABOUT THE ROLE - Be the first line of support for Sprinters in the field via Slack, phone, and Zendesk - Troubleshoot real-time operational issues—everything from tech issues to supply hiccups to tricky addresses. - Communicate clearly and empathetically, building trust and confidence with Sprinters. - Escalate issues appropriately to Market Operations or Clinical Managers. - Track and document field challenges to identify patterns and process improvements. - Support ad-hoc operational projects and process documentation as assigned. ABOUT YOU Required Qualifications - 1+ year of experience in operations support, customer service, healthcare administration, or similar. - Strong communication skills (both written and verbal) with an empathetic, problem-solving mindset. - Ability to stay calm and effective under pressure. - Comfortable with tools like Slack, Google Workspace, Looker, and ticketing systems like Zendesk - Availability to work flexible hours, including mornings or weekends, as business needs evolve. Preferred Qualifications - Prior healthcare or startup experience. - Experience in a support center, dispatch, or field operations environment. - Experience supporting fast-moving startup projects, including coordinating tasks, tracking follow-ups, documenting processes, and helping teams stay organized. - Strong project management skills, with the ability to manage competing priorities, communicate updates clearly, and move work forward with minimal direction. WHAT WE OFFER - Opportunity to make an immediate impact in a mission-driven healthcare startup. - Collaborative, supportive team environment. - Medical, dental, and vision coverage—100% paid for you and your dependents - 401(k) with company match - Short- and long-term disability, life insurance, and more", "summaryDescription" : "Field Support Specialist at Sprinter Health. Skills: Field support, Operations troubleshooting, Process improvement. Be first line of support. Answer Sprinter questions", "createdAt" : "2026-06-16T00:30:31.145", "lastUpdated" : "2026-06-16T08:53:06.174", "ingestTimestamp" : "2026-06-16T00:30:31.145", "mongoId" : "6a306589f292fd229cfa9175", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Operational projects", "Empathetic", "Problem-solving", "Field support", "Operations troubleshooting", "Process improvement", "Process documentation", "Coordination", "Tracking progress", "Healthcare", "Startup operations", "Slack", "Zendesk" ], "skillCount" : 13, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 582.6815, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3085acf292fd229c07acc9", "title" : "Operations Specialist", "company" : "Solidgate", "industry" : "Merchant Care & Success", "salary" : { "min" : 360000.0, "max" : 540000.0, "currency" : "UAH", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for an entry-level Operations Specialist in Kyiv, Ukraine, adjusted for the FinTech industry and full-time employment." }, "location" : "Kyiv", "locations" : [ "Kyiv" ], "timestamp" : "2026-06-16T11:09:20.806", "fingerprint" : "b990a2ec68a6892d3c468d7e92dbf53ebf77b58dd61876da0aba4e1d9f28e578", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/solidgate/67ad02f1-2a61-4147-8124-2e5a82699a49/application", "externalId" : "67ad02f1-2a61-4147-8124-2e5a82699a49", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kyiv", "country" : "Ukraine", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.4500336,30.5241361" } ], "locationText" : "Kyiv, Ukraine", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Database", "professionalSkills" : [ "Data analysis", "Process streamlining" ], "hardSkillsList" : [ "Dispute case handling", "Data discrepancy investigation" ], "hardSkills" : [ { "name" : "Dispute case handling", "level" : "intermediate" }, { "name" : "Data discrepancy investigation", "level" : "intermediate" } ], "majorSkills" : "Chargeback prevention, Fintech infrastructure", "majorSkillsList" : [ "Chargeback prevention", "Fintech infrastructure" ], "coreResponsibilities" : "Connect chargeback prevention services, Test chargeback prevention services, Monitor chargeback prevention services, Work with the database, Process analytical requests, Identify repetitive manual tasks, Streamline tasks using AI tools, Streamline tasks using templates, Streamline tasks using workflow, Handle dispute cases, Investigate data discrepancies", "teamCollaboration" : "Interaction with other teams; Work with Analytics team; Work with Sales team; Work with Account Management team", "domainKnowledge" : "Fintech infrastructure; Chargeback prevention; Provider-specific nuances", "domainList" : [ "fintech-infrastructure", "chargeback-prevention", "provider-specific-nuances" ], "domainSpecificKnowledge" : [ "Fintech infrastructure", "Chargeback prevention", "Provider-specific nuances" ], "communicationSkills" : "Analytical communication", "continuousLearning" : "Learning budget; Courses; Conferences", "innovationCreativity" : "Streamline tasks using AI tools", "problemSolvingSkills" : "Investigate data discrepancies", "outcomesObjectives" : "Influence financial outcomes", "qualificationsBasic" : "Bachelor's or Master's degree, English proficiency at Upper-Intermediate, Excellent analytical skills, Excellent communication skills", "qualificationsPreferred" : "Academic achievements and results", "workSiteFlexibility" : "Flexible", "rawDescription" : "OUR MISSION AND VISION At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world. We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board. We’re building the #1 payment orchestrator in the world — and the names behind us prove it. Clients include Bolt, Ajax, Nova Post, MEGOGO. Trusted by giants like J.P. Morgan. Ranked #2 in the “Employer of the Year 2026” award by Forbes Ukraine. ABOUT THE TEAM AND ROLE As a Operations Specialist, you’ll work on Chargebackhit — technology that protects online businesses from fraud and chargebacks. The product is mature but runs with the energy of a startup: things evolve fast and decisions are made quickly. This role sits at the intersection of operations, data, and fintech infrastructure. You’ll handle dispute cases that require human judgment, work with banking interfaces, investigate data discrepancies, and directly influence financial outcomes for our merchants. No prior experience is required — just attention to detail, focus, and a drive to grow. What you’ll own - Сonnecting, testing, and monitoring the operation of chargeback prevention services - Working with the database - Active interaction with other teams: Analytics, Sales, and Account Management - Processing analytical requests from our clients - Identify repetitive manual tasks and streamline them using AI tools, templates, and workflow automation; - Handle dispute cases that require human judgment, provider-specific nuances, or non-standard workflows; YOU’RE A GREAT FIT IF YOU HAVE - Bachelor’s or Master’s degree (completed or in progress) - Strong academic achievements and results - English proficiency at Upper-Intermediate level or higher - Excellent analytical and communication skills - Strong attention to detail and the ability to stay focused on high-volume, data-heavy tasks WHY SOLIDGATE? - No internships here — we build careers. Get hands-on from day one and make a real impact. - Your work = real outcomes. Shape how global companies move money. - Grow like crazy. Learn from top fintech pros and level up faster than anywhere else. - Flex your schedule. Balance studies and work with flexible hours that fit your life. - Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing. \uD83D\uDC8C The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun. Tomorrow’s fintech needs your mindset. Come build it with us. Know top talent? We’re always on the lookout. Recommend someone https://sjuopcfl.forms.app/external-referral-form for our role, and if they get hired, there’s a bonus waiting for you — simple as that.", "summaryDescription" : "Operations Specialist at Solidgate. Skills: Chargeback prevention, Fintech infrastructure. Connect chargeback prevention services. Test chargeback prevention services", "createdAt" : "2026-06-16T01:59:34.389", "lastUpdated" : "2026-06-16T11:09:20.806", "ingestTimestamp" : "2026-06-16T01:59:34.389", "mongoId" : "6a3085acf292fd229c07acc9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Dispute case handling", "Data discrepancy investigation", "Chargeback prevention", "Fintech infrastructure", "Data analysis", "Process streamlining", "Provider-specific nuances" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 573.3435, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3087d9f292fd229c08d84c", "title" : "IT Support Specialist", "company" : "PlayStation Global", "salary" : { "min" : 93800.0, "max" : 140800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Mateo, California, United States", "locations" : [ "San Mateo", "California", "United States" ], "timestamp" : "2026-06-16T10:56:21.036", "fingerprint" : "ec5d21dd34e4f6e0125fd5865ffb737efac0bc2a5b9871c94a621d5bc4d97cb8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/sonyinteractiveentertainmentglobal/jobs/6020461004", "externalId" : "6020461004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Mateo", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.4969040,-122.3330573" } ], "locationText" : "San Mateo, California, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. IT Support Specialist San Mateo, CA About the Team: The IT Engineering Support team at PlayStation is dedicated to enhancing the experience for engineers across the company. Our primary mission is to remove friction in daily workflows, providing excellent customer service with end-to-end ownership of issues, and identifying knowledge gaps across teams. We operate at the intersection of IT support and engineering, ensuring our internal engineering community has a seamless and empowering user experience. About the Role: We are looking for a self-starting IT Support professional who thrives in a dynamic, multi-functional environment and is passionate about bridging the gap between IT support and engineering. In this role, you will own key IT tools and platforms used by engineering teams and drive the engineering support experience. You will also proactively identify and facilitate opportunities to expand the scope of tooling support by collaborating with engineering customers. This role is ideal for someone who has evolved beyond traditional helpdesk duties and is looking to make a meaningful impact on how engineers work at scale. You will participate in a live support Slack channel on a rotating schedule, where engineers place live requests. You’ll work closely with engineering teams to uncover and close support gaps, ensuring the best possible experience for our internal developer community. Key Responsibilities: Own and support tools used by engineering teams, including user support and automation. Support engineering developer hardware, following rigorous company guidelines. Proactively identify areas for improved support across IT workflows. Engage with a real-time support channel for engineering teams, taking full ownership of issues through resolution. Collaborate with engineering and partner IT teams to bridge support gaps and align tooling and process improvements. Support systems including MacOS, Windows 10/11, Windows Server, Active Directory, Linux (Ubuntu), GitHub and MDM solutions like InTune and Jamf. Keep systems secure and up-to-date in alignment with InfoSec requirements. Document procedures, troubleshooting guides, and contribute to shared team knowledge bases. What We’re Looking For: Deep experience with MacOS, Windows, and Linux systems administration. Familiarity with modern endpoint management tools (e.g., Microsoft InTune, Jamf). Experience supporting developer tools, GitHub, and SaaS tooling. Working knowledge of automation/scripting (PowerShell, Bash, Python a plus). Solid understanding of networking, storage, and security fundamentals. Backup systems, audit logging, and monitoring experience. Bonus: Experience supporting internal developer tools or platforms. Previous work on a team focused on developer productivity or IT enablement. Understanding of access provisioning workflows and permission models in large organizations. Experience with cloud and virtualization platforms (vSphere, AWS), storage systems, backup systems, and endpoint environments. Why This Role Matters: As we continue to scale IT Engineering Support, having experienced support techs who can both support and elevate the engineering experience is essential. Your work will directly impact the productivity of engineers company-wide. You’ll not only solve today’s problems but help us prevent tomorrow’s by building resilient, scalable solutions and ensuring knowledge continuity across teams. #LI-KS1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $93,800—$140,800 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.", "summaryDescription" : "IT Support Specialist at PlayStation Global", "postedDate" : "2026-06-16T01:21:13.249", "createdAt" : "2026-06-16T01:21:13.249", "lastUpdated" : "2026-06-16T10:56:21.036", "ingestTimestamp" : "2026-06-16T01:21:13.249", "mongoId" : "6a3087d9f292fd229c08d84c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 93800, "salaryAnnualMax" : 140800, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 572.4228, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30607af292fd229cf8ea89", "title" : "IT Support Specialist", "company" : "TaxRise", "salary" : { "min" : 28.0, "max" : 30.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Irvine", "locations" : [ "Irvine" ], "timestamp" : "2026-06-16T10:46:35.155", "fingerprint" : "121770f321c4bfb4bf7f2492b32f7a098c3f4fd5c5957eb1e05a1704d6f76098", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/taxrise/jobs/4285636009", "externalId" : "4285636009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "WHY JOIN TAXRISE? At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients. Join us and make a tangible difference in people’s lives while growing your career with a team that values your contributions. ABOUT THE ROLE The IT Support Specialist is responsible for providing technical support to ensure the smooth and efficient operation of the organization's IT systems. The purpose of this role is to ensure that all technology-related issues are resolved in a timely manner, and that users are able to work effectively and efficiently with the IT systems and tools available to them. You will work closely with users across the organization to diagnose and troubleshoot technical issues, and provide guidance on the use of various hardware and software solutions. You will be responsible for monitoring and maintaining the organization's IT infrastructure, including servers, networks, and databases, to ensure that they are secure, reliable, and available. We’re all about that in-person vibe—this role is 100% on-site! If you’re excited to work side-by-side with our team (or are ready to make the move), then you’re a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting! HOW YOU'LL BE REWARDED Base pay: $28.00 - $30.00 per hour (full-time, 40 hours per week) WHAT YOU’LL DO Help Desk we consider all qualified candidates. WHAT WE OFFER We believe in taking care of our team so they can take care of our clients. Here’s what you can expect as part of the TaxRise family: Medical, Dental, and Vision Insurance (starting after 60 days) Paid Time Off 401(k) retirement plan with company match Professional Development Program to support your growth Access to our on-site gym and gaming lounge Catered team lunches every Friday Fun and energizing quarterly company outings ABOUT US At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do. When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives. We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation. If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that’s reshaping the future of tax resolution. OUR COMMITMENT At TaxRise, we’re proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law. TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know. California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.", "summaryDescription" : "IT Support Specialist at TaxRise", "postedDate" : "2026-06-15T23:28:04.734", "createdAt" : "2026-06-15T23:28:04.734", "lastUpdated" : "2026-06-16T10:46:35.155", "ingestTimestamp" : "2026-06-15T23:28:04.734", "mongoId" : "6a30607af292fd229cf8ea89", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 58240, "salaryAnnualMax" : 62400, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 569.2009, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305708f292fd229cf32c6c", "title" : "IT Support Specialist", "company" : "Cargoo", "industry" : "Technology", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "CHF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior IT Support Specialist in Wollerau, Switzerland, adjusted for the technology industry and company size." }, "location" : "Wollerau, Schwyz, Switzerland", "locations" : [ "Wollerau", "Schwyz", "Switzerland", "Zürich", "Zürich", "Switzerland" ], "certifications" : [ "CompTIA A+", "ITIL Foundation" ], "timestamp" : "2026-06-16T07:38:07.359", "fingerprint" : "54d324a891e9da3ea60f3446b2da520f9532fd57743134f47901be9b14fd305e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/cargoo/jobs/4898373101", "externalId" : "4898373101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Wollerau", "state" : "Schwyz", "country" : "Switzerland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "47.1957261,8.7194595" } ], "locationText" : "Wollerau, Schwyz, Switzerland", "minimumEducation" : "Bachelor's", "experienceMinYears" : 1, "experienceMaxYears" : 3, "technicalSkills" : "Windows, MacOS, Microsoft 365, Exchange, SharePoint, Teams, TCP/IP, DNS, DHCP, Active Directory", "professionalSkills" : [ "System administration", "User management", "Asset tracking", "System monitoring", "Security monitoring", "Data backup", "IT support", "Technical maintenance", "System configuration", "Preventive maintenance" ], "hardSkillsList" : [ "Hardware support", "Software support", "Network support", "Account administration", "Permission management", "System checks", "IT inventory", "Security alerts", "Backup procedures", "Security best practices", "IT procedures", "Troubleshooting steps", "End-user guidance" ], "softSkillsList" : [ "Customer-centric" ], "hardSkills" : [ { "name" : "Hardware support", "level" : "intermediate" }, { "name" : "Software support", "level" : "intermediate" }, { "name" : "Network support", "level" : "intermediate" }, { "name" : "Account administration", "level" : "intermediate" }, { "name" : "Permission management", "level" : "intermediate" }, { "name" : "System checks", "level" : "intermediate" }, { "name" : "IT inventory", "level" : "intermediate" }, { "name" : "Security alerts", "level" : "intermediate" }, { "name" : "Backup procedures", "level" : "intermediate" }, { "name" : "Security best practices", "level" : "intermediate" }, { "name" : "IT procedures", "level" : "intermediate" }, { "name" : "Troubleshooting steps", "level" : "intermediate" }, { "name" : "End-user guidance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer-centric" } ], "majorSkills" : "IT Support, System Maintenance, User Management", "majorSkillsList" : [ "IT Support", "System Maintenance", "User Management" ], "coreResponsibilities" : "Provide technical support, Install hardware, Configure workstations, Maintain workstations, Administer user accounts, Administer permissions, Perform system checks, Perform preventive maintenance, Manage IT inventory, Track IT assets, Monitor IT systems, Respond to security alerts, Implement protective measures, Ensure data backup, Ensure data recovery, Educate users on security, Collaborate with vendors, Document IT procedures, Document troubleshooting steps, Document configurations, Provide training to end-users, Support IT projects, Support IT initiatives", "teamCollaboration" : "Collaborate with vendors", "projectManagementSkills" : [ "IT projects" ], "domainKnowledge" : "IT systems; IT infrastructure; Network fundamentals", "domainList" : [ "it-systems", "it-infrastructure", "network-fundamentals" ], "domainSpecificKnowledge" : [ "IT systems", "IT infrastructure", "Network fundamentals" ], "toolProficiency" : [ "Active Directory", "IT ticketing systems" ], "communicationSkills" : "Interpersonal abilities; User guidance", "documentationSkills" : "Document IT procedures; Document troubleshooting steps; Document configurations", "problemSolvingSkills" : "Problem-solving skills; Analytical skills", "outcomesObjectives" : "Maintain high system availability; Maintain user productivity; Uphold operational efficiency; Uphold technological reliability", "qualificationsBasic" : "1–3 years of IT experience, Degree or Bachelor's degree in Information Technology, Computer Science, or related field", "qualificationsPreferred" : "Relevant IT certifications, IT experience within a fast-paced, matrix organisation", "workSiteFlexibility" : "Onsite", "rawDescription" : "About the Role The IT Support Specialist provides essential technical assistance and maintenance across CSA Group. This role ensures the stable operation of internal IT systems and infrastructure, supporting all business functions. The specialist acts as the first point of contact for IT-related queries, troubleshooting issues, and implementing solutions to maintain high system availability and user productivity. The role is critical for upholding the Group's operational efficiency and technological reliability. Key Responsibilities Technical Support & Maintenance Provide technical support for hardware, software, and network issues. Install, configure, and maintain workstations, laptops, and peripheral devices. Administer user accounts and permissions in Active Directory and other systems. Perform regular system checks and preventive maintenance. Manage IT inventory and asset tracking. System Monitoring & Security Monitor IT systems for performance, security, and availability. Respond to security alerts and implement protective measures. Ensure data backup and recovery procedures are effective. Educate users on IT security best practices. Collaboration & Documentation. Collaborate with external IT vendors for specialised support Document IT procedures, troubleshooting steps, and configurations. Provide training and guidance to end-users on IT tools. Support IT projects and initiatives as directed. Candidate Profile Education & Experience Degree or Bachelor's degree in Information Technology, Computer Science, or related field. 1–3 years of IT experience, ideally within a fast-paced, matrix organisation Relevant IT certifications (e.g., CompTIA A+, ITIL Foundation) Technical Skills Proficiency in Windows and macOS operating systems. Experience with Microsoft 365 administration (Exchange, SharePoint, Teams). Knowledge of network fundamentals (TCP/IP, DNS, DHCP). Familiarity with Active Directory and user management. Experience with IT ticketing systems. Key Behavioural Traits Strong problem-solving and analytical skills. Excellent communication and interpersonal abilities. Detail-oriented with a focus on accuracy. Proactive and able to work independently. Customer-centric approach to support", "summaryDescription" : "IT Support Specialist at Cargoo. Skills: IT Support, System Maintenance, User Management. Provide technical support. Install hardware", "postedDate" : "2026-06-15T23:19:47.295", "createdAt" : "2026-06-15T23:19:47.295", "lastUpdated" : "2026-06-16T07:38:07.359", "ingestTimestamp" : "2026-06-15T23:19:47.295", "mongoId" : "6a305708f292fd229cf32c6c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Hardware support", "Software support", "Network support", "Account administration", "Permission management", "System checks", "IT inventory", "Security alerts", "Backup procedures", "Security best practices", "IT procedures", "Troubleshooting steps", "End-user guidance", "Customer-centric", "IT Support", "System Maintenance", "User Management", "System administration", "User management", "Asset tracking", "System monitoring", "Security monitoring", "Data backup", "IT support", "Technical maintenance", "System configuration", "Preventive maintenance", "IT projects", "IT systems", "IT infrastructure", "Network fundamentals", "CompTIA A+", "ITIL Foundation", "Active Directory", "IT ticketing systems" ], "skillCount" : 35, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 566.1972, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305093f292fd229cef248e", "title" : "Head of Vio Data Solutions", "company" : "Vio", "industry" : "Partnerships & Business Development", "salary" : { "min" : 150000.0, "max" : 220000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director-level executive in the Travel industry in the Netherlands, adjusted for remote work and company size." }, "location" : "Netherlands - Employee", "locations" : [ "Netherlands - Employee", "Remote", "Amsterdam / Remote" ], "timestamp" : "2026-06-16T11:10:38.702", "fingerprint" : "1be5905ebbbea8fe7cfa6befca199814110d3a5dc5ad5dd697c1b4b8b6e2c6f4", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/vio/ba55b5f5-cae9-4df7-acae-d5b9e11ab124/application", "externalId" : "ba55b5f5-cae9-4df7-acae-d5b9e11ab124", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Netherlands", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Netherlands", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "professionalSkills" : [ "Productization", "Pricing", "Sales", "Team-building", "Commercialisation models", "Sales pipeline management" ], "hardSkillsList" : [ "Data product sales", "Deal negotiation", "Post-sales relationships" ], "softSkillsList" : [ "Entrepreneurial" ], "hardSkills" : [ { "name" : "Data product sales", "level" : "intermediate" }, { "name" : "Deal negotiation", "level" : "intermediate" }, { "name" : "Post-sales relationships", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Entrepreneurial" } ], "majorSkills" : "Data product lifecycle, Sales, Team leadership", "majorSkillsList" : [ "Data product lifecycle", "Sales", "Team leadership" ], "coreResponsibilities" : "Identify data products, Identify customer segments, Design pricing models, Design commercialisation models, Build sales pipeline, Close first deals, Hire team, Develop team", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Accommodation industry; Travel industry; Data products; Revenue management; OTAs", "domainList" : [ "accommodation-industry", "travel-industry", "data-products", "revenue-management", "otas" ], "domainSpecificKnowledge" : [ "Accommodation industry", "Travel industry", "Data products", "Revenue management", "OTAs" ], "continuousLearning" : "Knowledge sharing", "specialRequirements" : "Based in Europe, Preferably in Amsterdam", "qualificationsBasic" : "Experience designing data products, Experience delivering data products, Proven track record in sales, Leadership experience", "qualificationsPreferred" : "Travel industry veteran, Deep experience in revenue management, Deep experience in data products, Deep experience in accommodation OTAs, Entrepreneur with track record, Self-directed leader", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "At Vio https://www.vio.com/, we believe booking accommodation should feel fair and effortless, never overwhelming or unclear. As one of the world’s most innovative travel tech platforms, we help millions of users make smarter travel decisions by comparing stays across 100+ booking sites so that they can find the best place, at the best price, anywhere in the world. Central to everything we do is data. We capture vast amounts of it, and we use it to power every product decision and customer interaction we make. Having built a robust, scalable infrastructure to store and surface this data, we're now ready to take the next step: offering it to other industry stakeholders who can use it to improve the market and unlock new efficiencies. Who we're looking for We're looking for an entrepreneurial business leader to own and drive this new initiative from the ground up. This isn't a role for someone who needs a playbook — it's for someone who writes them. You'll lead the entire data product lifecycle: from productisation and pricing through to sales and team-building. You'll be the first mover on a genuinely differentiated opportunity, backed by exceptional data infrastructure and industry-unique datasets. You have : - Experience designing and delivering data products at scale in the accommodation or travel industry - A proven track record in sales — including prospecting, negotiating, closing deals, and managing post-sales relationships - Leadership experience to grow the initial momentum into a scalable, standalone business unit What you'll do - Identify the data products we can build and the customer segments best positioned to benefit from them - Design pricing and commercialisation models that create genuine value for buyers and for Vio - Build the sales pipeline from scratch — and close the first deals yourself - Hire and develop a team to scale the business once traction is established Who you are - A travel industry veteran with deep experience in revenue management, data products, or accommodation OTAs - An entrepreneur at heart — someone with a track record of taking businesses from zero to one, or a self-directed leader who creates momentum without needing organisational scaffolding - Comfortable with ambiguity and energised by the challenge of building something new Why join us now? - Vio is an exceptional innovator in the accommodation booking space, using modern technology and a customer centric approach to innovate in ways few can. Bringing our data to new customers in the industry would often change how they run their operations, significantly increasing their competitiveness and its an honour to be a driver of such change - In 2026, we underwent a company-wide rebrand and launched our first StoryTelling marketing campaign in the UK. This was the next step in our commitment to help travelers book like insiders, and to establish Vio as a consumer-facing, creative brand. - The mobile applications (iOS https://apps.apple.com/us/app/vio-com-book-hotel-deals/id1639101398 and Android https://play.google.com/store/apps/details?id=com.vio.mobileapp&hl=en_US&gl=US) we launched in 2023 have been a big success, reaching 5 million installs and earning strong customer reviews. - We’re a passionate and diverse team of tech enthusiasts and creatives, with a commitment to the traveler above all else. - We reward our employees for the value they create by granting Stock Appreciation Rights https://medium.com/viodotcom/why-findhotel-offers-share-appreciation-rights-sar-1b688867d8c4 to all employees. What we offer - Plenty of chances to learn and grow within an open, diverse culture that promotes knowledge sharing, trust, and transparency. - A great compensation package, perks, and benefits – including significant stock appreciation rights. - Flexible time off, with as many holidays as you need, and a chance to work remotely. - You’ll be part of an international team https://medium.com/viodotcom/2021-our-people-in-numbers-b72145c3fa9b in one of the best office locations in Amsterdam - We value good food and offer catered lunches from various cuisines, great coffee, and the occasional barbecue in our garden. - We enjoy getting together to celebrate our wins, with company events in Amsterdam and abroad. - A budget for your home office - Access to free mental health support via OpenUp https://openup.com/ We encourage people from all ethnic groups, genders, sexualities, ages, and abilities to apply. If this job description resonates with you, we’d love to hear from you. Please note: Although this role can be remote, we are only considering candidates based in Europe, preferably in Amsterdam. Blog posts worth reading - Our Core Values and What they Mean to our People https://medium.com/viotdotcom/our-core-values-and-what-they-mean-to-our-people-2880e69413c1 - Re-Imagining Metasearch for Traveling https://medium.com/@viodotcom1/vio-com-reimagining-metasearch-for-travelers-aa41548eebee - The Hiring Process at Vio https://medium.com/viodotcom/the-hiring-process-at-vio-c658b3bf4be2 - Our Rebrand https://www.vio.com/blog/the-journey-behind-vios-new-brand - What we celebrate at Vio https://medium.com/viodotcom/what-we-celebrate-at-findhotel-53cb261b7d9d Follow us on Instagram https://www.instagram.com/lifeatviodotcom/ and TikTok https://www.tiktok.com/@vio.com.travel to see what life at Vio looks like.", "summaryDescription" : "Head of Vio Data Solutions at Vio. Skills: Data product lifecycle, Sales, Team leadership. Identify data products. Identify customer segments", "createdAt" : "2026-06-16T00:26:06.696", "lastUpdated" : "2026-06-16T11:10:38.702", "ingestTimestamp" : "2026-06-16T00:26:06.696", "mongoId" : "6a305093f292fd229cef248e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Data product sales", "Deal negotiation", "Post-sales relationships", "Entrepreneurial", "Data product lifecycle", "Sales", "Team leadership", "Productization", "Pricing", "Team-building", "Commercialisation models", "Sales pipeline management", "Accommodation industry", "Travel industry", "Data products", "Revenue management", "OTAs" ], "skillCount" : 17, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "_score" : 565.1014, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3058bdf292fd229cf43fb0", "title" : "EHR and Billing Support Specialist", "company" : "Sourcefit", "industry" : "Healthcare", "salary" : { "min" : 600000.0, "max" : 900000.0, "currency" : "PHP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level EHR and Billing Support Specialist in Quezon City, Philippines, adjusted for the healthcare industry." }, "location" : "Bridgetowne Quezon City, Philippines, PH", "locations" : [ "Bridgetowne Quezon City", "Philippines", "PH" ], "timestamp" : "2026-06-16T07:26:11.420", "fingerprint" : "e303d2761da72ab34d80b83cd91bece35748c2aa3f14f90a1c17c668af7fc24f", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://sourcefit.breezy.hr/p/072ac1a28fec-ehr-and-billing-support-specialist", "externalId" : "072ac1a28fec", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Quezon City", "state" : "Metro Manila", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.6510546,121.0486254" } ], "locationText" : "Quezon City, Metro Manila, Philippines", "employmentType" : "FULL_TIME", "majorSkills" : "EHR, Billing support", "majorSkillsList" : [ "EHR", "Billing support" ], "coreResponsibilities" : "Provide EHR support, Provide billing support, Troubleshoot EHR issues, Troubleshoot billing issues, Assist users with EHR, Assist users with billing", "domainKnowledge" : "EHR systems; Medical billing", "domainList" : [ "ehr-systems", "medical-billing" ], "domainSpecificKnowledge" : [ "EHR systems", "Medical billing" ], "problemSolvingSkills" : "Troubleshooting", "qualificationsBasic" : "EHR experience, Billing support experience", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "summaryDescription" : "EHR and Billing Support Specialist at Sourcefit. Skills: EHR, Billing support. Provide EHR support. Provide billing support", "createdAt" : "2026-06-15T22:11:34.728", "lastUpdated" : "2026-06-16T07:26:11.420", "ingestTimestamp" : "2026-06-15T22:11:34.728", "mongoId" : "6a3058bdf292fd229cf43fb0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "EHR", "Billing support", "EHR systems", "Medical billing" ], "skillCount" : 4, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 564.34924, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.9 }, { "id" : "6a30511af292fd229cefa786", "title" : "Support Platform & Operations Lead", "industry" : "Support", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Lead Support Platform & Operations role in Ireland, adjusted for the SaaS industry and remote work." }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T14:10:35.819", "fingerprint" : "93398d0acd5acae67381489f21b78570f70aed4c42dfdac3cbd755e2fcfd103f", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/6b677283-9e39-453b-954c-f0bb86057bb6/apply", "externalId" : "6b677283-9e39-453b-954c-f0bb86057bb6", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Ireland", "continent" : "eu", "workMode" : "remote" }, { "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Ireland", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 8, "experienceLevel" : "Lead", "technicalSkills" : "AI tools, Automation solutions", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Support platform administration", "Workflow building", "Process building", "Reporting systems", "Dashboard building" ], "hardSkills" : [ { "name" : "Support platform administration", "level" : "intermediate" }, { "name" : "Workflow building", "level" : "intermediate" }, { "name" : "Process building", "level" : "intermediate" }, { "name" : "Reporting systems", "level" : "intermediate" }, { "name" : "Dashboard building", "level" : "intermediate" } ], "majorSkills" : "Support operations, Platform administration, Process optimization, Stakeholder management", "majorSkillsList" : [ "Support operations", "Platform administration", "Process optimization", "Stakeholder management" ], "coreResponsibilities" : "Own and evolve end-to-end support operations, Define clear ownership models across teams, Design and optimize support processes, Build and maintain trusted reporting systems, Build and maintain dashboards, Build and maintain insights, Lead the evaluation of AI-driven support tools, Lead the implementation of AI-driven support tools, Lead the evaluation of automation solutions, Lead the implementation of automation solutions, Configure support platforms, Manage support platforms, Collaborate with Product and Engineering, Improve internal tools, Translate support insights into product enhancements, Identify operational gaps, Continuously improve systems, Continuously improve processes, Continuously improve documentation", "teamCollaboration" : "Cross-functional teams; Product teams; Engineering teams; Customer Success teams; Sales teams", "domainKnowledge" : "Support operations; Customer operations; Support platform administration; Self-service support; SaaS products; Consumer-facing products", "domainList" : [ "support-operations", "customer-operations", "support-platform-administration", "self-service-support", "saas-products", "consumer-facing-products" ], "domainSpecificKnowledge" : [ "Support operations", "Customer operations", "Support platform administration", "Self-service support", "SaaS products", "Consumer-facing products" ], "toolProficiency" : [ "Zendesk", "Intercom", "Salesforce", "Amplitude", "Pendo" ], "communicationSkills" : "Stakeholder management", "documentationSkills" : "Documentation", "continuousLearning" : "Learning and development stipend", "innovationCreativity" : "AI-driven support tools; Automation solutions", "problemSolvingSkills" : "Issue resolution; Root cause analysis", "outcomesObjectives" : "Reduce ticket volume; Improve resolution speed; Increase self-service adoption; Drive product decisions", "qualificationsBasic" : "4–8 years of experience in support operations, customer operations, or support platform administration, Hands-on experience managing customer support tickets, Hands-on experience building scalable workflows and processes, Experience with support platforms such as Zendesk, Intercom, Salesforce, or similar tools, Understanding of automation, AI tools, and self-service support solutions, Technical aptitude with the ability to configure systems, Technical aptitude with the ability to work with structured data, Technical aptitude with the ability to build reports or dashboards, Experience collaborating cross-functionally with Product, Engineering, and Customer Success teams, Communication and stakeholder management skills, Ability to influence without direct authority, Comfortable working in ambiguous, fast-paced environments with evolving priorities", "qualificationsPreferred" : "Experience with analytics or product insight tools such as Amplitude, Pendo, or similar platforms is a plus, Exposure to SaaS or consumer-facing digital products is preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Own and evolve end-to-end support operations, including tools, workflows, automation, reporting, and customer support platforms. Define clear ownership models across Product, Engineering, Customer Success, Sales, and other teams to ensure consistent issue resolution. Design and optimize support processes to reduce ticket volume, improve resolution speed, and increase self-service adoption. Build and maintain trusted reporting systems, dashboards, and insights that surface customer pain points and drive product decisions. Lead the evaluation and implementation of AI-driven support tools and automation solutions to enhance operational efficiency. Configure and manage support platforms, including workflows, routing logic, integrations, and reporting systems. Collaborate with Product and Engineering to improve internal tools and translate support insights into product enhancements. Identify operational gaps and continuously improve systems, processes, and documentation across the support ecosystem. Requirements: 4–8 years of experience in support operations, customer operations, or support platform administration roles. Hands-on experience managing customer support tickets and building scalable workflows and processes. Experience with support platforms such as Zendesk, Intercom, Salesforce, or similar tools. Strong understanding of automation, AI tools, and self-service support solutions. Technical aptitude with the ability to configure systems, work with structured data, and build reports or dashboards. Experience collaborating cross-functionally with Product, Engineering, and Customer Success teams. Strong communication and stakeholder management skills, with the ability to influence without direct authority. Comfortable working in ambiguous, fast-paced environments with evolving priorities. Experience with analytics or product insight tools such as Amplitude, Pendo, or similar platforms is a plus. Exposure to SaaS or consumer-facing digital products is preferred. Benefits: Competitive base salary aligned with experience and market benchmarks in the United States. Equity compensation aligned with individual impact and company growth. Comprehensive health coverage, including medical, dental, and vision insurance. 401(k) retirement plan with employer matching. Flexible vacation policy and paid company holidays. Paid parental leave and family support benefits. Annual learning and development stipend to support professional growth. Work-from-home equipment stipend to support remote productivity. Charitable donation matching program. Collaborative, high-autonomy environment with strong ownership culture. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Support Platform & Operations Lead. Skills: Support operations, Platform administration, Process optimization, Stakeholder management. Own and evolve end-to-end support operations. Define clear ownership models across teams", "postedDate" : "2026-06-15T13:43:58.918", "createdAt" : "2026-06-15T13:43:58.918", "lastUpdated" : "2026-06-16T14:10:35.819", "ingestTimestamp" : "2026-06-16T03:22:56.814", "mongoId" : "6a30511af292fd229cefa786", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Support platform administration", "Workflow building", "Process building", "Reporting systems", "Dashboard building", "Support operations", "Platform administration", "Process optimization", "Stakeholder management", "Process management", "Cross-functional coordination", "Vendor management", "Resource planning", "Continuous improvement", "Customer operations", "Self-service support", "SaaS products", "Consumer-facing products", "Zendesk", "Intercom", "Salesforce", "Amplitude", "Pendo" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "_score" : 564.25543, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a308765f292fd229c0888e6", "title" : "Operations Specialist", "company" : "VGW Australia", "industry" : "Technology", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Operations Specialist in the Technology industry in Australia, adjusted for remote work and 3+ years of experience." }, "location" : "Australia", "locations" : [ "Australia" ], "timestamp" : "2026-06-16T14:05:24.627", "fingerprint" : "68b86a37a39556cadf58a687479aaa863bb7a4f39c3ffa3b21059a5c2a5f4938", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/vgw-australia/jobs/8497796002", "externalId" : "8497796002", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Australia", "continent" : "oc", "workMode" : "remote" } ], "locationText" : "Australia", "experienceMinYears" : 3, "technicalSkills" : "CRM Platforms", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Technical documentation", "SOPs" ], "hardSkills" : [ { "name" : "Technical documentation", "level" : "intermediate" }, { "name" : "SOPs", "level" : "intermediate" } ], "majorSkills" : "CRM operations, Knowledge Base development, Process documentation", "majorSkillsList" : [ "CRM operations", "Knowledge Base development", "Process documentation" ], "coreResponsibilities" : "Execute optimisations of CRM tools, Execute optimisations of CRM platforms, Rebuild queues, Rebuild views, Update contact automations, Provide support with escalations, Follow internal procedures, Follow internal guidelines, Follow internal policies, Build Knowledge Base, Maintain Knowledge Base, Digest product changes, Assess product changes, Adapt related processes, Collaborate with CRM staff, Identify needs, Identify gaps, Solve needs, Solve gaps, Follow up on needs, Follow up on gaps, Close out needs, Close out gaps", "teamCollaboration" : "Customer Engagement team; Operations Manager", "domainKnowledge" : "Sweeps Model; Interactive entertainment; Free-to-play games", "domainList" : [ "sweeps-model", "interactive-entertainment", "free-to-play-games" ], "domainSpecificKnowledge" : [ "Sweeps Model", "Interactive entertainment", "Free-to-play games" ], "toolProficiency" : [ "Braze", "Salesforce" ], "documentationSkills" : "Technical documentation; SOPs", "qualificationsBasic" : "3 years of experience in an operations role, Expert knowledge of marketing technologies, Expert knowledge of CRM Platforms, 2+ years demonstrated success in handling operational needs, Demonstrated experience in mentorship, Demonstrated experience in coaching, Demonstrated experience in development, Braze proficiency, Salesforce or comparable CRM experience", "remoteFriendly" : true, "rawDescription" : "Operations Specialist VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games. We have an exciting opportunity to join our Customer Engagement team, we are currently looking for a Operations Specialist to join the team. The Operations Specialist works closely with the Operations Manager - Customer Engagement to develop and implement solutions that enhance the quality and efficiency of CRM operations. This role is focused on enabling the CRM function through the development and maintenance of a centralized Knowledge Base, technical documentation, and SOPs that support the team in delivering operationally efficient campaigns across global markets. Key responsibilities will include: Execute optimisations of CRM tools and platforms in line with the wider Customer Engagement strategy to ensure they are continually fit to service the changing needs of the Customer Engagement team, including but not limited to rebuilding queues/views and updates to contact automations. Provide support with escalations from the customer facing teams. Follow internal procedures, guidelines and policies especially around use of language as it relates to our Sweeps Model. Build and maintain the CRM team Knowledge Base, ensuring process and compliance related documentation remain up to date at all times for all platform configurations and operational procedures, ensuring clarity and consistency across the team. Thoroughly digest and assess all product changes, releases, and compliance/business model language changes, in order to make the necessary adaptations to related processes. Collaborate with the CRM staff and Operations Manager - Customer Engagement to identify their needs and customer experience gaps and seek to solve them from an operational perspective. Ensure these needs and gaps are followed up on and closed out. What you will bring to the role: Minimum of 3 years of experience in an operations role supporting an online customer service organisation. Expert knowledge of marketing technologies, tools and CRM Platforms. 2+ years demonstrated success in handling operational needs at large-scale customer service operations. Demonstrated experience in mentorship, coaching or/and development. Braze proficiency Salesforce or comparable CRM experience. About VGW VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games. With high-quality, acclaimed brands including Chumba Casino, Global Poker and LuckyLand Slots, we entertain and delight over one million players in North America. As pioneers in sweepstakes promotions for online social games, we also offer our players the opportunity to redeem incredible prizes. At VGW, one of our core values is \"our players come first\". This means always striving to deliver a safe, responsible and positive player experience. Why VGW? At VGW, we’re more than just a team. We’re a diverse and inclusive group of individuals, each playing a vital role in our success. Our core values are clear and strong; we win together, do what’s right, put our players first and are powered by passion. We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that’s why we’re all about flexibility so you can strike a healthy balance between your personal life and career. We’re also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits. But it’s not all business. We inject fun into the workplace, celebrate together and create lasting memories, from a mix of in-person and online events, to social gatherings and much more. It’s our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we’ll achieve remarkable things. If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team. Find out more at www.vgw.co #LI-AA1 #LI-Hybrid Privacy Policy", "summaryDescription" : "Operations Specialist at VGW Australia. Skills: CRM operations, Knowledge Base development, Process documentation. Execute optimisations of CRM tools. Execute optimisations of CRM platforms", "postedDate" : "2026-06-16T01:20:51.350", "createdAt" : "2026-06-16T01:20:51.350", "lastUpdated" : "2026-06-16T14:05:24.627", "ingestTimestamp" : "2026-06-16T01:20:51.350", "mongoId" : "6a308765f292fd229c0888e6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Technical documentation", "SOPs", "CRM operations", "Knowledge Base development", "Process documentation", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Sweeps Model", "Interactive entertainment", "Free-to-play games", "Braze", "Salesforce" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 564.24457, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3056caf292fd229cf2eba6", "title" : "IT Support Specialist", "company" : "Helsing", "industry" : "Technology", "salary" : { "min" : 48500.0, "max" : 65500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for an IT Support Specialist in Munich, Germany, adjusted for mid-seniority and the technology industry." }, "location" : "München, Germany", "locations" : [ "München", "Germany" ], "timestamp" : "2026-06-16T11:10:56.613", "fingerprint" : "fb106d2ea6f8ec4c301fb41d0351db1f273afaff6157baa549614b92bb5ff1fa", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://helsing.ai/jobs/4893273101?gh_jid=4893273101", "externalId" : "4893273101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "München", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "48.1371079,11.5753822" } ], "locationText" : "München, Germany", "technicalSkills" : "MacOS, Windows, IOS, Microsoft 365, Entra ID, Exchange, SharePoint, Teams, PowerShell, Python", "professionalSkills" : [ "Identity management", "Endpoint management", "SaaS administration", "Device lifecycle management", "Account lifecycle management", "Video conferencing support", "Documentation building", "Knowledge content creation", "Problem identification", "Automation design" ], "hardSkillsList" : [ "Hardware troubleshooting", "Software troubleshooting", "Connectivity troubleshooting", "Ticket triage", "User onboarding", "User offboarding", "MDM enrolment", "Account provisioning", "Access reviews", "Printer maintenance", "Self-service knowledge scaling" ], "hardSkills" : [ { "name" : "Hardware troubleshooting", "level" : "intermediate" }, { "name" : "Software troubleshooting", "level" : "intermediate" }, { "name" : "Connectivity troubleshooting", "level" : "intermediate" }, { "name" : "Ticket triage", "level" : "intermediate" }, { "name" : "User onboarding", "level" : "intermediate" }, { "name" : "User offboarding", "level" : "intermediate" }, { "name" : "MDM enrolment", "level" : "intermediate" }, { "name" : "Account provisioning", "level" : "intermediate" }, { "name" : "Access reviews", "level" : "intermediate" }, { "name" : "Printer maintenance", "level" : "intermediate" }, { "name" : "Self-service knowledge scaling", "level" : "intermediate" } ], "majorSkills" : "IT Support, End-user support, Device management, Account management", "majorSkillsList" : [ "IT Support", "End-user support", "Device management", "Account management" ], "coreResponsibilities" : "Provide technical support to end-users, Troubleshoot hardware issues, Troubleshoot software issues, Troubleshoot identity issues, Troubleshoot connectivity issues, Own and triage tickets, Ensure timely resolution, Ensure clear communication, Escalate complex issues, Manage user lifecycle, Manage device lifecycle, Manage onboarding, Manage offboarding, Manage joiners, Manage movers, Manage leavers, Manage MDM enrolment, Manage account provisioning, Manage access reviews, Maintain video conferencing hardware, Maintain meeting rooms, Maintain printers, Provide hands-on support for events, Administer Microsoft 365 operations, Administer SaaS tools, Build documentation, Maintain documentation, Build runbooks, Maintain runbooks, Build knowledge content, Maintain knowledge content, Identify recurring issues, Design longer-term fixes, Design automations", "teamCollaboration" : "Work with IT Engineering team; Partner with IT Engineering", "domainKnowledge" : "Defence AI; AI ethics; Sovereign decisions; Ethical standards; Deterrence; Decisive action; Regulated environments; Security-conscious practices", "domainList" : [ "defence-ai", "ai-ethics", "sovereign-decisions", "ethical-standards", "deterrence", "decisive-action", "regulated-environments", "security-conscious-practices" ], "domainSpecificKnowledge" : [ "Defence AI", "AI ethics", "Sovereign decisions", "Ethical standards", "Deterrence", "Decisive action", "Regulated environments", "Security-conscious practices" ], "toolProficiency" : [ "Jira Service Management", "Microsoft 365", "Intune", "Jamf", "JumpCloud" ], "documentationSkills" : "Build documentation; Maintain documentation; Build knowledge content; Maintain knowledge content", "continuousLearning" : "Learn new technologies", "problemSolvingSkills" : "Solve technical problems; Spot potential issues; Resolve potential issues", "outcomesObjectives" : "Keep employees productive; Resolve issues quickly; Ensure meeting rooms work; Ensure endpoints work; Ensure SaaS tools work; Raise bar on IT service quality; Scale team's impact", "qualificationsBasic" : "3+ years of experience in IT support, Hands-on experience supporting macOS, Hands-on experience supporting Windows, Hands-on experience supporting iOS, Solid grasp of identity troubleshooting, Solid grasp of endpoint troubleshooting, Solid grasp of SaaS troubleshooting", "qualificationsPreferred" : "Microsoft 365 administration experience, Intune experience, Jamf experience, JumpCloud experience, Scripting experience with PowerShell, Scripting experience with Python, Familiarity with networking concepts, Familiarity with Zero Trust, Familiarity with VPN troubleshooting, Experience in a fast-growing startup, Experience in a scale-up, Experience in a high-paced environment, Experience in a dynamic environment, Exposure to regulated environments, Exposure to defence industry, Exposure to government industry, Exposure to finance industry, Exposure to security-conscious working practices", "workSiteFlexibility" : "Onsite", "rawDescription" : "Who we are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications. The role The role As an IT Support Engineer, you will be the first line of defence for our employees' day-to-day technology experience in our UK or German office. You'll keep our people productive by resolving issues quickly, owning the device and account lifecycle, and ensuring meeting rooms, endpoints and SaaS tools \"just work\". You'll work closely with our wider IT Engineering team to spot recurring problems, automate them away, and continuously raise the bar on the quality of IT service across Helsing — directly enabling the engineers, AI specialists, and program managers building capabilities that protect our democracies. The day-to-day Provide technical support to end-users via Slack, email, and in-person troubleshooting hardware, software, identity, and connectivity issues across macOS, Windows, and iOS. Own and triage tickets in Jira Service Management, ensuring timely resolution, clear communication, and appropriate escalation of complex issues to the IT Engineering team. Manage the full user and device lifecycle: onboarding, offboarding, joiners/movers/leavers, MDM enrolment, account provisioning, and access reviews. Proactively maintain local video conferencing hardware, meeting rooms, printers, and other office IT, and provide hands-on support for company events and town halls. Administer day-to-day operations in Microsoft 365 (Entra ID, Exchange, SharePoint, Teams) and other SaaS tools used across Helsing. Build and maintain documentation, runbooks, and self-service knowledge content to scale the team's impact. Identify recurring issues and partner with IT Engineering to design longer-term fixes and automations. You should apply if you Have 3+ years of experience in an IT support role, ideally including L2/L3 responsibilities in a fast-moving environment. Have hands-on experience supporting macOS, Windows, and iOS, and a solid grasp of identity, endpoint, and SaaS troubleshooting. Enjoy solving technical problems, are eager to learn new technologies, and have a genuine passion for helping others succeed. Can prioritise and manage multiple competing tasks calmly in a dynamic environment. Bring a proactive mindset. You spot and resolve potential issues before they become outages or tickets. Bring a customer-first attitude with strong communication skills and a focus on delivering an excellent user experience. Your personal values match ours: ownership, initiative, dedication to mission, speed, and inclusiveness. Feel strongly about the right of democracies to defend their sovereignty through the fielding of capabilities that bolster deterrence and decisive action. Note: We operate at an intersection where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Nice to have Hands-on experience with Microsoft 365 administration particularly Entra ID, Exchange, and SharePoint. Experience with Mobile Device Management tools like Intune, Jamf, or JumpCloud. Scripting experience with PowerShell or Python to automate repetitive workflows. Familiarity with networking concepts, Zero Trust, and VPN troubleshooting. Experience working in a fast-growing startup, scale-up, or other high-paced, dynamic environment. Exposure to regulated environments (e. g. defence, government, finance) and security-conscious working practices. Join Helsing and work with world-leading experts in their fields Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts. We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about. What we offer A focus on outcomes, not time-tracking Competitive compensation and VSOP options Relocation support Social and education allowances Regular company events and all-hands to bring together employees as one team across Europe A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one (Specifically for engineering and AI) Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation. Helsing's Candidate Privacy and Confidentiality Regime can be found here.", "summaryDescription" : "IT Support Specialist at Helsing. Skills: IT Support, End-user support, Device management, Account management. Provide technical support to end-users. Troubleshoot hardware issues", "postedDate" : "2026-06-15T23:18:08.250", "createdAt" : "2026-06-15T23:18:08.250", "lastUpdated" : "2026-06-16T11:10:56.613", "ingestTimestamp" : "2026-06-15T23:18:08.250", "mongoId" : "6a3056caf292fd229cf2eba6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Hardware troubleshooting", "Software troubleshooting", "Connectivity troubleshooting", "Ticket triage", "User onboarding", "User offboarding", "MDM enrolment", "Account provisioning", "Access reviews", "Printer maintenance", "Self-service knowledge scaling", "IT Support", "End-user support", "Device management", "Account management", "Identity management", "Endpoint management", "SaaS administration", "Device lifecycle management", "Account lifecycle management", "Video conferencing support", "Documentation building", "Knowledge content creation", "Problem identification", "Automation design", "Defence AI", "AI ethics", "Sovereign decisions", "Ethical standards", "Deterrence", "Decisive action", "Regulated environments", "Security-conscious practices", "Jira Service Management", "Microsoft 365", "Intune", "Jamf", "JumpCloud" ], "skillCount" : 38, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 564.21954, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305175f292fd229cf00c34", "title" : "IT Support Specialist", "company" : "Geotab", "industry" : "Technology", "salary" : { "min" : 24000.0, "max" : 32000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Junior IT Support Specialist in Madrid, Spain, adjusted for the technology industry and company size." }, "location" : "Madrid", "locations" : [ "Madrid" ], "timestamp" : "2026-06-16T06:51:03.499", "fingerprint" : "ffc5dcc3eb4d2950971507dd9b0a41d0fe07af88cd55c5afcc100914fe90d2da", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/geotab/jobs/5253886008", "externalId" : "5253886008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Madrid", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "40.4167820,-3.7035070" } ], "locationText" : "Madrid, Spain", "technicalSkills" : "Windows, Mac, Linux, ChromeOS, Google Workspace", "professionalSkills" : [ "End-user computing support", "IT infrastructure management", "Asset inventory management" ], "hardSkillsList" : [ "Hardware troubleshooting", "Software troubleshooting", "Patch management", "Vulnerability remediation", "Agent maintenance", "Mobile device management", "A/V equipment support", "Networking hardware support" ], "hardSkills" : [ { "name" : "Hardware troubleshooting", "level" : "intermediate" }, { "name" : "Software troubleshooting", "level" : "intermediate" }, { "name" : "Patch management", "level" : "intermediate" }, { "name" : "Vulnerability remediation", "level" : "intermediate" }, { "name" : "Agent maintenance", "level" : "intermediate" }, { "name" : "Mobile device management", "level" : "intermediate" }, { "name" : "A/V equipment support", "level" : "intermediate" }, { "name" : "Networking hardware support", "level" : "intermediate" } ], "majorSkills" : "IT support, End-user computing, Workplace IT infrastructure", "majorSkillsList" : [ "IT support", "End-user computing", "Workplace IT infrastructure" ], "coreResponsibilities" : "Respond to Service Desk tickets, Maintain SLA compliance, Install workstations, Configure workstations, Move workstations, Upgrade workstations, Install peripherals, Configure peripherals, Move peripherals, Upgrade peripherals, Provide hardware troubleshooting, Provide software troubleshooting, Perform patch management, Perform vulnerability remediation, Perform agent maintenance, Onboard employees, Offboard employees, Prepare IT equipment, Ship IT equipment, Receive IT equipment, Support Google Workspace administration, Manage Google Workspace accounts, Maintain printers, Support printers, Maintain scanners, Support scanners, Maintain badge access systems, Support badge access systems, Maintain meeting rooms, Support meeting rooms, Track IT asset inventory, Manage IT asset inventory, Maintain IT asset inventory, Order corporate mobile devices, Activate corporate mobile devices, Upgrade corporate mobile devices, Contribute to IT knowledge base, Maintain IT knowledge base, Contribute to IT documentation, Maintain IT documentation, Oversee IT operations for office spaces, Oversee IT operations for LAN rooms, Oversee IT operations for data closets, Support networking hardware, Assist with A/V equipment installation, Assist with A/V equipment maintenance, Work with vendors for ISP connections, Work with vendors for power circuits, Work with vendors for cabling, Ensure best practices for power, Ensure best practices for cooling, Ensure best practices for cabling, Ensure best practices for labeling, Support office expansions, Support office renovations, Support office closures, Support new site deployments, Perform audits of IT equipment, Perform audits of IT infrastructure, Participate in incident response, Participate in troubleshooting, Ensure compliance with IT security policies, Remediate identified gaps, Handle shipping of IT equipment, Handle receiving of IT equipment", "teamCollaboration" : "Work with multiple teams; Collaborate with Facilities", "domainKnowledge" : "Connected transportation; IoT", "domainList" : [ "connected-transportation", "iot" ], "domainSpecificKnowledge" : [ "Connected transportation", "IoT" ], "toolProficiency" : [ "Service Desk tickets", "Google Meet rooms", "Userful LED walls" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Problem-solving skills; Analytical skills", "qualificationsBasic" : "1-3 years IT support experience, Post-Secondary Diploma/Degree in Computer Science, IT, or Engineering", "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an IT Support Specialist who will provide efficient end-user computing support across Geotab’s offices and remote workforce while ensuring IT standards are followed globally. If you love technology, and are keen to join an industry leader — we would love to hear from you! What you'll do: As an IT Support Specialist your key area of responsibility will be providing efficient end-user computing support and managing workplace IT infrastructure. You will be responsible for supporting meeting rooms, LAN rooms, and IT equipment installations while maintaining global IT standards. You will need to work closely with multiple teams, including Technical Services, IT Security, and Facilities, to ensure seamless IT operations. To be successful in this role you will be a highly organized team-player with excellent verbal and written communication skills, and the ability to work well under pressure and respond to fast-changing priorities. In addition, the successful candidate will have strong analytical and problem-solving skills, an entrepreneurial mindset, and a meticulous attention to detail to successfully manage multiple tasks and projects simultaneously. How you'll make an impact: Respond to and resolve Service Desk tickets while maintaining SLA compliance. Install, configure, move, and upgrade workstations (Windows, Mac, Linux, ChromeOS) and peripherals. Provide hardware/software troubleshooting for desktops, laptops, and mobile devices. Perform patch management, vulnerability remediation, and agent maintenance for workstations. Onboard and offboard employees, including preparing, shipping, and receiving IT equipment. Support Google Workspace administration, including email, Drive, and account management. Maintain and support printers, scanners, badge access systems, and meeting rooms. Track, manage, and maintain IT asset inventory (computers, peripherals, cell phones). Manage the full lifecycle of corporate mobile devices, including ordering, activation, and upgrades. Contribute to and maintain IT knowledge base and documentation. Oversee IT operations for office spaces, LAN rooms, and data closets. Support networking hardware (switches, routers, firewalls, wireless APs) in coordination with network teams. Assist with the installation and maintenance of A/V equipment (Google Meet rooms, Userful LED walls, projectors, etc.). Work with vendors to install and maintain ISP connections, power circuits, and cabling. Ensure best practices for power, cooling, cabling, and labeling in office IT environments. Support office expansions, renovations, closures and new site deployments in collaboration with Facilities. Perform regular audits of IT equipment and infrastructure to maintain operational efficiency. Participate in incident response and troubleshooting related to workplace IT infrastructure. Ensure compliance with IT security policies and remediation of identified gaps. Handle shipping and receiving of IT equipment for new setups and relocations. What you'll bring to this role: 1 - 3 years of required previous experience in IT support (service desk, desktop, or infrastructure). Post-Secondary Diploma/Degree specialization in Computer Science, IT, Engineering, or equivalent experience. Strong knowledge of operating systems (Windows, macOS, Linux/Ubuntu) and proficiency with Google Workspace administration and troubleshooting. Familiarity with network concepts (LAN, WAN, connectivity) with a preferred understanding of LAN room infrastructure and audio/visual systems. Relevant IT certifications (CompTIA A+, Network+, etc.) and an understanding/knowledge of ITIL Foundations. Highly organized team-player with strong analytical, problem-solving, and communication skills who can thrive under pressure within a flat organization. Ability to walk, handle tools, and push, pull, lift, and/or carry objects up to 40 pounds as required for equipment setups. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. Why job seekers choose Geotab: Flex working arrangements Home office reimbursement program Fantastic state of the art office Public transportation reimbursement Employer pension contributions Generous medical & dental benefits offered to you and family members Electric vehicle purchase incentive program Subsidized fitness membership Co-pay tuition reimbursement *The above are offered to full-time permanent employees only How we work: At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice.", "summaryDescription" : "IT Support Specialist at Geotab. Skills: IT support, End-user computing, Workplace IT infrastructure. Respond to Service Desk tickets. Maintain SLA compliance", "postedDate" : "2026-06-15T23:19:44.811", "createdAt" : "2026-06-15T23:19:44.811", "lastUpdated" : "2026-06-16T06:51:03.499", "ingestTimestamp" : "2026-06-15T23:19:44.811", "mongoId" : "6a305175f292fd229cf00c34", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Hardware troubleshooting", "Software troubleshooting", "Patch management", "Vulnerability remediation", "Agent maintenance", "Mobile device management", "A/V equipment support", "Networking hardware support", "IT support", "End-user computing", "Workplace IT infrastructure", "End-user computing support", "IT infrastructure management", "Asset inventory management", "Connected transportation", "IoT", "Service Desk tickets", "Google Meet rooms", "Userful LED walls" ], "skillCount" : 19, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 561.5506, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc95a74d8ee00a0a1f49f", "title" : "Business Operations Specialist", "company" : "CloudKitchens", "industry" : "Food & Beverage", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Business Operations Specialist in São Paulo, Brazil, adjusted for the Food & Beverage industry and company size." }, "location" : "Brazil", "locations" : [ "Brazil" ], "timestamp" : "2026-06-15T21:40:08.906", "fingerprint" : "3e6d966fafe13c280744b506a6861f5c8513a03f80124b2d312ef296a216d13b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/css/jobs/8577157002", "externalId" : "8577157002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "São Paulo", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-23.5506507,-46.6333824" } ], "locationText" : "São Paulo, Brazil", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 3, "professionalSkills" : [ "Data auditing", "Payment application", "Account reconciliation" ], "majorSkills" : "Billing, Collections", "majorSkillsList" : [ "Billing", "Collections" ], "coreResponsibilities" : "Support Operations team, Ensure billing data is correct, Ensure billing data is updated, Ensure collection data is correct, Ensure collection data is updated, Perform data audits, Maintain financial information, Manage customer processes, Apply payments, Reconcile accounts, Coordinate with external parties, Provide daily support to Operations, Act as primary contact via email, Assist with other Financial Operations activities", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Online food delivery", "domainList" : [ "online-food-delivery" ], "domainSpecificKnowledge" : [ "Online food delivery" ], "toolProficiency" : [ "Excel", "Google Sheets" ], "communicationSkills" : "Email communication", "qualificationsBasic" : "6 months to 3 years experience, Accounts Payable experience, Accounts Receivable experience, Excel database management, Google Sheets database management", "qualificationsPreferred" : "Salesforce knowledge, English fluency", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Quem somos A CloudKitchens ajuda donos de restaurantes ao redor do mundo a terem sucesso no delivery de comida online — nosso objetivo é tornar a alimentação mais acessível, de maior qualidade e conveniente para todos. Pegamos imóveis subutilizados e os transformamos em cozinhas inteligentes (smart kitchens) para atender melhor os donos de restaurantes, os clientes e os bairros onde estamos inseridos. Cada vez que inauguramos uma nova unidade, criamos empregos na região, e temos orgulho de oferecer uma grande variedade de culinárias e opções de comida saudável a um preço acessível. Estamos mudando o jogo para o setor gastronômico, desde empreendedores que estão abrindo o seu primeiro restaurante até as suas redes globais de fast-food favoritas. O que você fará Apoiar a equipe de Operações, garantindo que os dados de faturamento e cobrança estejam corretos e atualizados. Realizar auditorias de dados para manter informações financeiras confiáveis e atualizadas. Gerenciar processos relacionados a clientes, como aplicação de pagamentos, conciliações de contas e coordenação com partes externas quando necessário. Fornecer suporte diário à equipe de Operações nos processos de faturamento e cobrança, atuando como principal ponto de contato por e-mail de forma profissional e eficiente. Auxiliar em outras atividades da área de Operações Financeiras, conforme necessário. O que procuramos De 6 meses a 3 anos de experiência em Contas a Pagar (AP - Accounts Payable), Contas a Receber (AR - Accounts Receivable) ou em ambas as áreas. Boa habilidade para gerenciar bases de dados em Excel ou Google Sheets. Excelentes habilidades de comunicaçã o. Conhecimento em Salesforce (bônus). A fluência em inglês não é um requisito para esta posição, mas será considerada uma vantagem. Esta é uma vaga 100% em portuguê s. Por que se juntar a nós? O mercado de delivery online está crescendo muito rápido! Nos últimos 5 anos, apenas nos EUA, o mercado geral expandiu 10 vezes, passando de US$ 10 bilhões para US$ 100 bilhões, com potencial de atingir entre US$ 500 bilhões e US$ 1 trilhão até 2030. Transformação da indústria de restaurantes: Você fará parte de uma equipe que ajuda os restaurantes a terem sucesso no delivery online. Ambiente colaborativo: Você receberá apoio e orientação de colegas e gestores experientes, o que te ajudará a aprender, crescer e alcançar seus objetivos. Além disso, trabalhará em estreita colaboração com outras equipes para garantir o sucesso dos nossos clientes. O que mais você precisa saber Esta posição é baseada no nosso escritório de São Paulo. Como somos uma empresa movida pela inovação e pela mudança contínua, a colaboração próxima é essencial. Estamos constantemente reinventando o nosso setor, criando novos produtos e refinando nossos processos, e entregamos nosso melhor trabalho quando estamos juntos. Por isso, todas as nossas equipes de escritório trabalham em regime presencial, cinco dias por semana. Pronto para se juntar a nós e servir àqueles que servem aos outros?", "summaryDescription" : "Business Operations Specialist at CloudKitchens. Skills: Billing, Collections. Support Operations team. Ensure billing data is correct", "postedDate" : "2026-06-14T18:02:32.056", "createdAt" : "2026-06-14T18:02:32.056", "lastUpdated" : "2026-06-15T21:40:08.906", "ingestTimestamp" : "2026-06-14T18:02:32.056", "mongoId" : "6a2cc95a74d8ee00a0a1f49f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Billing", "Collections", "Data auditing", "Payment application", "Account reconciliation", "Online food delivery", "Excel", "Google Sheets" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 556.32294, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Food & Beverage", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307734f292fd229c023878", "title" : "Specialist, Merchandise Operations", "company" : "Three Ten Merch", "industry" : "Retail", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Mid-level Specialist in Merchandise Operations in Pennsylvania, United States, adjusted for the Media industry." }, "location" : "United States, Pennsylvania", "locations" : [ "United States", "Pennsylvania" ], "timestamp" : "2026-06-16T12:28:21.723", "fingerprint" : "48bc49b3eb37c68e2bbb08485bf7a232a83712c18b8b6be7562226c43b944a7c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/sonymusicentertainment/jobs/8590309002", "externalId" : "8590309002", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Pennsylvania, United States", "technicalSkills" : "Excel", "professionalSkills" : [ "Merchandising strategies", "Operational accuracy", "Sales analysis", "Margin analysis", "Inventory analysis", "Product performance", "Business insights", "Purchase order entry", "Product delivery", "SKU libraries", "Pricing management", "Category management", "System troubleshooting", "Invoicing processes", "Financial close", "Business objectives", "Operational execution", "Merchandising initiatives", "Merchandise assortments", "Consumer trends", "Market opportunities", "Vendor relationships", "Category insights", "Pricing negotiations", "Market analysis", "Competitive analysis", "Consumer data", "Financial information synthesis" ], "hardSkillsList" : [ "Data analysis", "Reporting", "Financial modeling" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" }, { "name" : "Financial modeling", "level" : "intermediate" } ], "majorSkills" : "Merchandising Operations, Vendor Management, Cross-functional Coordination", "majorSkillsList" : [ "Merchandising Operations", "Vendor Management", "Cross-functional Coordination" ], "coreResponsibilities" : "Support execution of merchandising strategies, Maintain reporting on sales performance, Maintain reporting on inventory trends, Maintain reporting on product performance, Maintain reporting on business insights, Manage purchase order entry, Track purchase orders, Manage on-order reporting, Create SKU libraries, Maintain SKU libraries, Troubleshoot SKU libraries, Manage product setup, Manage pricing, Manage category, Upload product imagery, Perform daily system troubleshooting, Perform daily system maintenance, Support invoicing processes, Support reporting requirements, Support financial close activities, Collaborate with internal stakeholders, Coordinate with internal stakeholders, Communicate with internal stakeholders, Support development of merchandise assortments, Manage merchandise assortments, Build vendor relationships, Maintain vendor relationships, Build cross-functional relationships, Maintain cross-functional relationships, Analyze market data, Analyze competitive data, Analyze economic data, Analyze consumer data, Identify risks, Identify opportunities, Conduct competitive retail analysis, Translate findings into recommendations, Translate findings into product opportunities", "teamCollaboration" : "Cross-functional teams; Client Services teams; Buying teams; Planning & Allocation teams; Product Development teams; Internal stakeholders; Client partners", "domainKnowledge" : "Merchandising; Retail operations; Inventory management; Product development; E-commerce; Brand experience", "domainList" : [ "merchandising", "retail-operations", "inventory-management", "product-development", "e-commerce", "brand-experience" ], "domainSpecificKnowledge" : [ "Merchandising", "Retail operations", "Inventory management", "Product development", "E-commerce", "Brand experience" ], "toolProficiency" : [ "Excel", "Shopify", "POS Systems", "Sku Management" ], "communicationSkills" : "Written communication; Relationship skills; Influence partners", "problemSolvingSkills" : "Analytical skills; Address issues", "outcomesObjectives" : "Achieve sales goals; Achieve margin goals; Achieve inventory turnover goals; Ensure timely product deliveries", "qualificationsBasic" : "4+ years’ experience in merchandising/buying role, Proficiency in Excel, Proficiency in retail reporting tools", "qualificationsPreferred" : "Experience with Shopify, Experience with POS Systems, Experience with Sku Management", "workSiteFlexibility" : "Onsite", "rawDescription" : "About Sony Music Entertainment At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship. Sony Music Entertainment is a member of the Sony family of global companies. Three Ten is a merchandising company based out of Los Angeles, California. Three Ten sets itself apart from traditional merchandising by offering clients an elevated and specialized branding experience. We work with some of the world’s largest Artists & Brands with projects that include music, sports, entertainment IP, experiential, retail stores and pop-up shops. In 2024, Three Ten became a part of the Sony Music Entertainment Group. The OSR Merchandising Operations Specialist is responsible for supporting the day-to-day merchandising, operational, and administrative functions across a portfolio of OSR clients. This role partners closely with the Buying, Planning & Allocation, Product Development, Accounting, and Client Services teams to execute merchandising strategies, maintain operational accuracy, and support sales, margin, and inventory objectives. The ideal candidate is highly organized, analytical, detail-oriented, and comfortable working cross-functionally in a fast-paced retail environment. This role requires strong communication skills, operational discipline, and the ability to manage both data-driven responsibilities and vendor/client-facing coordination. What you'll do: Support the execution of merchandising strategies to achieve sales, margin, and inventory turnover goals across multiple client accounts. Maintain weekly, monthly, quarterly, and annual reporting related to sales performance, inventory trends, product performance, and actionable business insights. Manage purchase order entry, tracking, and on-order reporting to ensure timely product deliveries aligned with sales and inventory plans. Create, maintain, and troubleshoot SKU libraries across POS systems and client internal platforms, including: Product setup Pricing management Category management Product imagery uploads Daily system troubleshooting and maintenance Partner with Accounting to support invoicing processes, reporting requirements, and month-end, quarter-end, and year-end financial close activities. Collaborate cross-functionally with the Head of On-Site Retail, Director of Merchandising, Planning & Allocation teams, Client Services, and Buying teams to support business objectives and operational execution. Effectively communicate and coordinate with internal stakeholders including planners, allocators, product teams, and client partners to ensure alignment across merchandising initiatives. Support the development and management of merchandise assortments in partnership with the OSR team and vendor network, ensuring alignment with consumer trends, market opportunities, and business objectives. Build and maintain strong vendor and cross-functional relationships to support product knowledge, category insights, pricing negotiations, and merchandising opportunities. Assist in analyzing market, competitive, economic, and consumer data to identify risks, opportunities, and future merchandising strategies that support overall business growth. Conduct competitive retail analysis through store visits, market research, and trend analysis across national and global retail environments, translating findings into actionable merchandising recommendations and product opportunities. Who you are: 4+ years’ experience in merchandising/Buying role. Proven creativity in identifying business opportunities and addressing issues. Strong analytical skills with the ability to develop comparisons from multiple sources. Excellent communication and relationship skills with an ability to influence partners and key business decisions. Excellent written communication skills. Proven track record of synthesizing financial information into a concise story and communicating the story to various levels of leadership. Ability to meet deadlines and prioritize multiple priorities. Self-starter with natural curiosity and ability to make business decisions both within a group setting or on their own as needed. Strong Proficiency in Excel and retail reporting tools. Experience with Shopify, POS Systems and Sku Management preferred What we give you: You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans Investment in your professional growth and development enabling you to thrive in our vibrant community. The space to accelerate progress, positively disrupt, and create what happens next Time off for a winter recess Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.", "summaryDescription" : "Specialist, Merchandise Operations at Three Ten Merch. Skills: Merchandising Operations, Vendor Management, Cross-functional Coordination. Support execution of merchandising strategies. Maintain reporting on sales performance", "postedDate" : "2026-06-16T01:18:57.248", "createdAt" : "2026-06-16T01:18:57.248", "lastUpdated" : "2026-06-16T12:28:21.723", "ingestTimestamp" : "2026-06-16T01:18:57.248", "mongoId" : "6a307734f292fd229c023878", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Reporting", "Financial modeling", "Merchandising Operations", "Vendor Management", "Cross-functional Coordination", "Merchandising strategies", "Operational accuracy", "Sales analysis", "Margin analysis", "Inventory analysis", "Product performance", "Business insights", "Purchase order entry", "Product delivery", "SKU libraries", "Pricing management", "Category management", "System troubleshooting", "Invoicing processes", "Financial close", "Business objectives", "Operational execution", "Merchandising initiatives", "Merchandise assortments", "Consumer trends", "Market opportunities", "Vendor relationships", "Category insights", "Pricing negotiations", "Market analysis", "Competitive analysis", "Consumer data", "Financial information synthesis", "Merchandising", "Retail operations", "Inventory management", "Product development", "E-commerce", "Brand experience", "Excel", "Shopify", "POS Systems", "Sku Management" ], "skillCount" : 44, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 551.83325, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3068adf292fd229cfc5086", "title" : "Data Operations Analyst", "company" : "NielsenIQ", "industry" : "Market Research", "salary" : { "min" : 36000.0, "max" : 54000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry level Data Operations Analyst in Sofia, Bulgaria, adjusted for industry and company size." }, "location" : "Sofia, 23, BG", "locations" : [ "Sofia", "23", "BG" ], "timestamp" : "2026-06-16T08:16:26.404", "fingerprint" : "5b6ac65c3e679dd26cbb647a9c9172458bd94956651bfa4bbde18ebc702aaec4", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NielsenIQ/744000132192611-data-operations-analyst", "externalId" : "744000132192611", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "SQL, Python, R, Snowflake, BigQuery, Redshift, Tableau, Power BI, Looker, Airflow, Prefect, ETL", "professionalSkills" : [ "Data modeling", "Data governance", "Data quality", "Data strategy" ], "hardSkillsList" : [ "Data operations", "Data warehousing", "ETL processes", "Data quality frameworks", "Data governance principles", "Data modeling", "Data pipeline orchestration", "Data cataloging", "Data security", "Data privacy", "Data visualization", "Data lineage tracking", "Data stewardship", "Data architecture", "Data strategy development", "Data analytics", "Data science", "Machine learning" ], "hardSkills" : [ { "name" : "Data operations", "level" : "intermediate" }, { "name" : "Data warehousing", "level" : "intermediate" }, { "name" : "ETL processes", "level" : "intermediate" }, { "name" : "Data quality frameworks", "level" : "intermediate" }, { "name" : "Data governance principles", "level" : "intermediate" }, { "name" : "Data modeling", "level" : "intermediate" }, { "name" : "Data pipeline orchestration", "level" : "intermediate" }, { "name" : "Data cataloging", "level" : "intermediate" }, { "name" : "Data security", "level" : "intermediate" }, { "name" : "Data privacy", "level" : "intermediate" }, { "name" : "Data visualization", "level" : "intermediate" }, { "name" : "Data lineage tracking", "level" : "intermediate" }, { "name" : "Data stewardship", "level" : "intermediate" }, { "name" : "Data architecture", "level" : "intermediate" }, { "name" : "Data strategy development", "level" : "intermediate" }, { "name" : "Data analytics", "level" : "intermediate" }, { "name" : "Data science", "level" : "intermediate" }, { "name" : "Machine learning", "level" : "intermediate" } ], "majorSkills" : "Data operations, Data warehousing, ETL, Data governance", "majorSkillsList" : [ "Data operations", "Data warehousing", "ETL", "Data governance" ], "coreResponsibilities" : "Manage and maintain data pipelines, Ensure data quality and integrity, Implement and enforce data governance policies, Develop and maintain data models, Support data analytics and business intelligence initiatives, Troubleshoot and resolve data-related issues, Collaborate with stakeholders to understand data needs, Document data processes and systems", "teamCollaboration" : "Cross-functional teams; Data engineering teams; Analytics teams; Business stakeholders", "domainKnowledge" : "Data warehousing concepts; ETL processes; Data quality frameworks; Data governance principles; Data modeling; Data pipeline orchestration; Data cataloging; Data security; Data privacy regulations", "domainList" : [ "data-warehousing-concepts", "etl-processes", "data-quality-frameworks", "data-governance-principles", "data-modeling", "data-pipeline-orchestration", "data-cataloging", "data-security", "data-privacy-regulations" ], "domainSpecificKnowledge" : [ "Data warehousing concepts", "ETL processes", "Data quality frameworks", "Data governance principles", "Data modeling", "Data pipeline orchestration", "Data cataloging", "Data security", "Data privacy regulations" ], "toolProficiency" : [ "Snowflake", "BigQuery", "Redshift", "Tableau", "Power BI", "Looker", "Airflow", "Prefect" ], "documentationSkills" : "Document data processes; Document data systems", "problemSolvingSkills" : "Troubleshoot data issues; Resolve data issues", "qualificationsBasic" : "5+ years of experience in data operations, Proficiency in SQL, Experience with data warehousing concepts, Experience with ETL processes, Experience with data quality frameworks, Experience with data governance principles, Experience with data modeling, Experience with Python or R", "qualificationsPreferred" : "Experience with cloud data platforms (Snowflake, BigQuery, Redshift), Experience with BI tools (Tableau, Power BI, Looker), Experience with data pipeline orchestration tools (Airflow, Prefect), Experience with data cataloging tools, Experience with data security best practices, Experience with data privacy regulations (GDPR, CCPA), Experience with data visualization best practices, Experience with data quality monitoring tools, Experience with data lineage tracking tools, Experience with data governance frameworks, Experience with data stewardship principles, Experience with data architecture principles, Experience with data strategy development, Experience with data analytics, Experience with data science, Experience with machine learning", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. This position requires working on weekends. The work week would be still 40hrs as regular. Job Description: As a Data Operations Analyst , you will be accountable for the delivery of NIQ databases and reports to our clients, covering EMEA and USA region. Your work will be the key to ensure the high quality and accuracy of every delivery. Responsibilities: • Producing client databases based on production cycle times, ensuring timely and accurate delivery • Creating and maintaining files structures, according to client's instructions • Executing special projects as per business priorities • Ensuring that our system upgrades and changes are implemented and used • Working within a multicultural environment and understanding the full cycle of our data production Qualifications: • Bachelor’s degree • 1 year of any job experience or completed internships. • Very good English knowledge (B2), both verbal and written. • Good communication skills, both verbal and written. • Willingness to work in a large, international team, be a team player. • Analytical mindset. • Proficiency in PC and MS Office standard tools (e.g. Excel, Word, Access, Outlook), be a quick learner of new software. We offer: * Food vouchers € 62 * Additional Medical Insurance, incl Prophylactics, Outpatient care, Inpatient care, еxpenses for medications and medical products * Life Insurance * Multisport card (self-funded by the employee) * A Hybrid model of working: 3 days of the week you work from home (home office), 2 days from the office. * Additional paid leave of 3 days in case of no overdue leave days from previous year * Free access to LinkedIn Learning platform In addition: * Working in an international organization, once you become a specialist in your field, you can count on numerous programs offering development or relocation to other departments or countries. Your development is important to us! * Stable employment in a dynamic and international environment with an established position on the market. * Volunteer time off (Global Volunteer Day) * Free Employee Assistance Program (EAP) – confidential counselling for emotional well-being * Office located close to the city center, easily accessible by public transportation ## Additional Information Our Benefits * Flexible working environment * Volunteer time off * LinkedIn Learning * Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: [LinkedIn](https://www.linkedin.com/company/nielseniq/mycompany/) | [Instagram](https://www.instagram.com/nielseniq/) | [Twitter](https://twitter.com/nielseniq) | [Facebook](https://www.facebook.com/NielsenIQ.global/) Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the [https://nielseniq.com/global/en/news-center/diversity-inclusion](https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fnielseniq.com%2Fglobal%2Fen%2Fnews-center%2Fdiversity-inclusion&data=05%7C02%7CJenny.Rebecca%40nielseniq.com%7C6e534cbe3eb041842d5f08dc6dca121e%7C6ac7a1f45fb14153bb4f12d2020a1f7d%7C0%7C0%7C638505961881417602%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=B%2Fp40oNUpJOw1CNoc87EFXk%2BvxeO1jxYOSRCEKM%2Fz5Q%3D&reserved=0)", "summaryDescription" : "Data Operations Analyst at NielsenIQ. Skills: Data operations, Data warehousing, ETL, Data governance. Manage and maintain data pipelines. Ensure data quality and integrity", "postedDate" : "2026-06-15T12:54:19.000", "createdAt" : "2026-06-16T00:02:12.537", "lastUpdated" : "2026-06-16T08:16:26.404", "ingestTimestamp" : "2026-06-16T00:02:12.537", "mongoId" : "6a3068adf292fd229cfc5086", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Data operations", "Data warehousing", "ETL processes", "Data quality frameworks", "Data governance principles", "Data modeling", "Data pipeline orchestration", "Data cataloging", "Data security", "Data privacy", "Data visualization", "Data lineage tracking", "Data stewardship", "Data architecture", "Data strategy development", "Data analytics", "Data science", "Machine learning", "ETL", "Data governance", "Data quality", "Data strategy", "Data warehousing concepts", "Data privacy regulations", "Snowflake", "BigQuery", "Redshift", "Tableau", "Power BI", "Looker", "Airflow", "Prefect" ], "skillCount" : 32, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 549.0208, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Market Research", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306021f292fd229cf8619a", "title" : "Clinical Data Specialist", "company" : "Iterative Health", "industry" : "Healthcare", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Clinical Data Specialist in Cambridge, United States, adjusted for mid-seniority and the healthcare industry." }, "location" : "Cambridge, Massachusetts, United States", "locations" : [ "Cambridge", "Massachusetts", "United States", "Dallas HQ", "New York", "New York", "United States" ], "timestamp" : "2026-06-16T07:50:02.004", "fingerprint" : "41ed16a45f5732b3e5ac6eadcdce4ab1f5128deee0fa2c57b2744365b2182d1d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/iterativehealth/jobs/4687877006", "externalId" : "4687877006", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cambridge", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "42.3656347,-71.1040018" } ], "locationText" : "Cambridge, Massachusetts, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "EHR, CTMS, CRM", "professionalSkills" : [ "Clinical documentation", "Patient recruitment", "Data management", "Operational coordination" ], "hardSkillsList" : [ "Data entry", "Database maintenance" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Database maintenance", "level" : "intermediate" } ], "majorSkills" : "Clinical research, Data analysis, Patient identification", "majorSkillsList" : [ "Clinical research", "Data analysis", "Patient identification" ], "coreResponsibilities" : "Review electronic health records, Identify patients for studies, Interpret study protocols, Interpret eligibility criteria, Determine appropriate patient populations, Build databases of participants, Maintain databases of participants, Document patient pre-screening activities, Document pre-screening findings, Collaborate with research sites, Collaborate with clinical teams, Support participant recruitment, Support research sites, Collect data, Document data, Coordinate operational activities, Assist with scheduling patient visits, Coordinate research appointments, Perform data entry, Maintain study records, Maintain tracking tools, Participate in project meetings, Contribute to process improvement", "teamCollaboration" : "Research sites; Clinical teams", "domainKnowledge" : "Clinical trials; Healthcare technology; Good Clinical Practice; Protected health information", "domainList" : [ "clinical-trials", "healthcare-technology", "good-clinical-practice", "protected-health-information" ], "domainSpecificKnowledge" : [ "Clinical trials", "Healthcare technology", "Good Clinical Practice", "Protected health information" ], "toolProficiency" : [ "Microsoft Office Suite", "Google Workspace", "Adobe Acrobat", "Salesforce", "CTMS platforms" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Accurate documentation; Study documentation; Data documentation", "qualificationsBasic" : "Bachelor's degree or equivalent, Proficiency with Microsoft Office Suite, Proficiency with Google Workspace, Proficiency with Adobe Acrobat, Proficiency with web-based applications, Ability to learn new technology platforms, Exceptional attention to detail, Organizational skills, Time management skills, Ability to manage multiple priorities, Excellent written communication skills, Excellent verbal communication skills, Ability to work independently, Ability to work collaboratively, High degree of professionalism, High degree of discretion, High degree of integrity", "qualificationsPreferred" : "Prior experience in clinical research, Prior experience in healthcare operations, Prior experience in patient recruitment, Prior experience in data management, Familiarity with clinical research protocols, Familiarity with eligibility criteria, Experience reviewing EHR data, Experience interpreting EHR data, Knowledge of GCP guidelines, Knowledge of clinical research regulations, Experience in healthcare technology, Experience in biotech, Experience in a startup environment, Familiarity with Salesforce, Familiarity with CTMS platforms, Familiarity with research technology systems", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. The Iterative Health Site Network is a premier network of 100+ clinical research sites across the US and Europe, accelerating the path to market for novel therapies. By combining deep expertise in clinical trials with cutting-edge AI, we empower research teams and study sponsors to expand and expedite access to novel therapeutics for patients in need. About Iterative Health At Iterative Health, we are transforming clinical research through the power of AI, technology, and human expertise. Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to improve patient outcomes. Through the Iterative Health Site Network — a premier network of 100+ clinical research sites across the US and Europe — we help expand and expedite access to novel therapeutics for patients in need. Why This Role Matters The Clinical Data Specialist at Iterative Health plays a critical role in supporting clinical trial operations across the Iterative Health research network. This position is responsible for conducting detailed EHR reviews to identify potential clinical trial candidates, supporting patient recruitment efforts, maintaining research databases, and ensuring accurate documentation throughout the patient pre-screening process. The ideal candidate is highly detail-oriented, thrives in a fast-paced environment, and is passionate about advancing clinical research through data-driven patient identification and operational excellence. Where You’ll Drive Impact Clinical Trial Patient Identification & Screening Review electronic health records (EHRs) to identify patients who may qualify for active clinical research studies. Interpret study protocols and eligibility criteria to determine appropriate patient populations for recruitment. Build and maintain databases of potential study participants across multiple research programs. Document patient pre-screening activities and findings in accordance with established procedures and regulatory requirements. Collaborate with research sites and clinical teams to support participant recruitment initiatives. Research Operations Support Support research sites within the Iterative Health network through data collection, documentation, and operational coordination activities. Assist with scheduling patient visits and coordinating research-related appointments. Perform accurate and timely data entry into clinical research databases and internal systems. Maintain study-related records and tracking tools to support operational efficiency and reporting needs. Participate in project meetings and contribute to ongoing process improvement initiatives. Compliance & Quality Handle protected health information (PHI) and research data in a confidential, compliant, and secure manner. Adhere to company policies, study protocols, Good Clinical Practice (GCP) guidelines, and applicable regulatory requirements. Ensure accuracy, completeness, and quality of all documentation and data-related activities. What You Bring to the Team Bachelor's degree or equivalent combination of education and experience. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Drive, Gmail), Adobe Acrobat, and web-based applications. Ability to quickly learn and navigate new technology platforms, including Electronic Health Records (EHRs), Clinical Trial Management Systems (CTMS), and Customer Relationship Management (CRM) tools. Exceptional attention to detail and organizational skills. Strong time management skills with the ability to manage multiple priorities simultaneously. Excellent written and verbal communication skills. Demonstrated ability to work independently and collaboratively in a dynamic, fast-paced environment. High degree of professionalism, discretion, and integrity when handling sensitive information. Preferred Qualifications Prior experience in clinical research, healthcare operations, patient recruitment, or data management. Familiarity with clinical research protocols and eligibility criteria. Experience reviewing and interpreting electronic health record data. Knowledge of Good Clinical Practice (GCP) guidelines and clinical research regulations. Experience working within a healthcare technology, biotech, or startup environment. Familiarity with Salesforce, CTMS platforms, or similar research technology systems. How We Work Collaborative and low-ego team environment High ownership and accountability culture Fast-paced and highly iterative growth environment Open communication and continuous learning mindset Mission-driven organization focused on improving patient outcomes Comfortable navigating evolving business priorities and opportunities Benefits That Support You We believe great teams do their best work when they feel supported — professionally and personally. Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health Mental health and wellness support through Spring Health Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years 401(k) program with a company match of up to 3% (up to $3,000 annually) Weekly in-office lunch benefit every Tuesday 100% company-paid short-term and long-term disability coverage Annual wellness and professional development stipend to support your health and growth And more! At Iterative Health, we’re actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.", "summaryDescription" : "Clinical Data Specialist at Iterative Health. Skills: Clinical research, Data analysis, Patient identification. Review electronic health records. Identify patients for studies", "postedDate" : "2026-06-15T23:23:01.338", "createdAt" : "2026-06-15T23:23:01.338", "lastUpdated" : "2026-06-16T07:50:02.004", "ingestTimestamp" : "2026-06-15T23:23:01.338", "mongoId" : "6a306021f292fd229cf8619a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Data entry", "Database maintenance", "Clinical research", "Data analysis", "Patient identification", "Clinical documentation", "Patient recruitment", "Data management", "Operational coordination", "Clinical trials", "Healthcare technology", "Good Clinical Practice", "Protected health information", "Microsoft Office Suite", "Google Workspace", "Adobe Acrobat", "Salesforce", "CTMS platforms" ], "skillCount" : 18, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 546.93494, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3086c8f292fd229c0833e0", "title" : "Service Desk Support Specialist", "company" : "NTT DATA", "salary" : { "min" : 1.0E7, "max" : 1.5E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Service Desk Support Specialist in San José, Costa Rica, adjusted for the technology industry and company size." }, "location" : "San José, Costa Rica", "locations" : [ "San José", "Costa Rica" ], "certifications" : [ "CompTIA A+", "ITIL Foundation" ], "timestamp" : "2026-06-16T10:04:27.388", "fingerprint" : "427b8156c876d88b2631badf7c517d317323757f2284237f6146c1193b016078", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/nttdatausa/jobs/8592901002", "externalId" : "8592901002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San José", "country" : "Costa Rica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "9.9327707,-84.0796144" } ], "locationText" : "San José, Costa Rica", "minimumEducation" : "High school diploma", "technicalSkills" : "Windows, MacOS, Microsoft Office Suite, Active Directory, Ticketing systems", "professionalSkills" : [ "Customer service", "Problem-solving", "Technical support" ], "hardSkillsList" : [ "Hardware troubleshooting", "Software troubleshooting", "Network troubleshooting" ], "hardSkills" : [ { "name" : "Hardware troubleshooting", "level" : "intermediate" }, { "name" : "Software troubleshooting", "level" : "intermediate" }, { "name" : "Network troubleshooting", "level" : "intermediate" } ], "majorSkills" : "IT support, Customer service, Troubleshooting", "majorSkillsList" : [ "IT support", "Customer service", "Troubleshooting" ], "coreResponsibilities" : "Provide Tier 1 technical support, Respond to user requests, Troubleshoot hardware and software issues, Install and configure computer hardware, Install and configure software applications, Manage user accounts, Escalate unresolved issues, Document technical procedures", "teamCollaboration" : "IT support team", "toolProficiency" : [ "Ticketing systems" ], "communicationSkills" : "User support", "documentationSkills" : "Technical procedures", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "qualificationsBasic" : "High school diploma, 1+ year of IT support experience, Experience with Windows and macOS, Experience with Microsoft Office Suite, Experience with Active Directory, Experience with ticketing systems", "qualificationsPreferred" : "Associate's degree in IT or related field, CompTIA A+ certification, ITIL Foundation certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "NTT DATA is a team of more than 190,000 diverse professionals, operating in more than 50 countries throughout the world. The sectors where we have activities include: telecommunications, finance, industry, utilities, energy, public administration and health. Our mission? Offer technological solutions, business, strategy, development and maintenance of applications, while being a benchmark in consulting. All thanks to the collaboration between teams, the human quality of our people and the fact that we do not conform to what is established, we always seek innovation that brings us closer to the future. Our essence has led us to the forefront of technology, breaking paradigms and providing solutions that truly respond to the needs of each client. Our talent has led us to be one of the top 6 technology companies in the world. Because #Greattech, needs #GreatPeople, like you NTT DATA is looking for high-achieving team players that are quickly adaptable to new challenges and entrepreneurial ventures. We are looking for a Service Desk Support Specialist to work onsite with our global client in San Jose, Costa Rica. Overview: We are seeking a Service Desk Support Specialist to serve as front-line support, responsible for delivering high-quality customer service while resolving technical issues for users across the organization. This position operates in a 24/7 service center environment and serves as the first point of contact for incoming calls and chats. Responsibilities: Provide first-level support by answering incoming calls and chats and resolving customer technical issues. Troubleshoot common issues such as password resets, software installations, authentication tools, and device configurations. Document all interactions and resolutions in the official case management system. Meet or exceed performance metrics, including call handling and availability, case resolution and completion, and quality assurance and customer satisfaction. Follow established processes, knowledge articles, and troubleshooting guides to resolve issues. Escalate cases to appropriate teams when issues cannot be resolved, ensuring detailed documentation is provided. Stay up to date with knowledge base content, tools, and internal documentation. Handle both real-time support and follow-up/back-office tasks as needed. Adapt to changing tools, processes, and business needs in a dynamic environment. Work flexible shifts (including nights, weekends, and holidays) based on business demand. Requirements: 1+ years of customer service experience (call center experience preferred). Prior technical support experience is a plus. Must be able to work in a 24/7 environment with flexible shifts (including nights and weekends). Must have professional proficiency in English. Ability to follow processes, meet metrics, and work in a structured environment Ability to learn quickly and apply new technical knowledge. Basic knowledge of Windows environments and desktop support. Familiarity with Microsoft 365 tools (Outlook, Teams, OneDrive, etc.). Exposure to ticketing systems (e.g., ServiceNow) and call handling tools. Basic understanding of troubleshooting concepts (password resets, software installs, authentication tools, device configuration). Strong communication and interpersonal skills. Strong reliability, punctuality, and commitment to training and performance expectations. High school diploma required; university coursework or degree preferred. Why NTT DATA? Empowerment and rewards are the cornerstone of our career development model. We are a young, fast-growing company, with a highly innovative and entrepreneurial spirit, because of this professional experience and growth will be unmatched. Our talent and positive attitude allows us to transform our goals into achievements, and projects into realities. NTT DATA is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. NTT DATA is an Equal Opportunity Employer Male/Female/Disabled/Veteran and a VEVRAA Federal Contractor.", "summaryDescription" : "Service Desk Support Specialist at NTT DATA. Skills: IT support, Customer service, Troubleshooting. Provide Tier 1 technical support. Respond to user requests", "postedDate" : "2026-06-16T01:22:08.819", "createdAt" : "2026-06-16T01:22:08.819", "lastUpdated" : "2026-06-16T10:04:27.388", "ingestTimestamp" : "2026-06-16T01:22:08.819", "mongoId" : "6a3086c8f292fd229c0833e0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Hardware troubleshooting", "Software troubleshooting", "Network troubleshooting", "IT support", "Customer service", "Troubleshooting", "Problem-solving", "Technical support", "CompTIA A+", "ITIL Foundation", "Ticketing systems" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 545.58405, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305962f292fd229cf47374", "title" : "People Operations Specialist", "company" : "Colliers International EMEA", "industry" : "Real Estate", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level People Operations Specialist in Amsterdam, Netherlands, adjusted for the Real Estate industry and company size." }, "location" : "Amsterdam, NH, Netherlands", "locations" : [ "Amsterdam", "NH", "Netherlands" ], "timestamp" : "2026-06-16T08:38:51.134", "fingerprint" : "6b5ef9a8b560f2f6a33f17d41e96f859e7abf5edf6f6b3ec03e98b6bbcca7458", "source" : "smartrecruiters", "language" : "nl", "applyUrl" : "https://jobs.smartrecruiters.com/ColliersInternationalEMEA/744000132165909-people-operations-specialist", "externalId" : "744000132165909", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Amsterdam", "state" : "North Holland", "country" : "Netherlands", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "52.3730796,4.8924534" } ], "locationText" : "Amsterdam, North Holland, Netherlands", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "HR administration", "Payroll administration", "Data analysis", "Reporting", "System optimization", "Project support" ], "hardSkillsList" : [ "HR system management", "Data processing", "Mutation processing", "Bulk data handling" ], "softSkillsList" : [ "Oplossingsgericht", "Zelfstandig", "Eigenaarschap" ], "hardSkills" : [ { "name" : "HR system management", "level" : "intermediate" }, { "name" : "Data processing", "level" : "intermediate" }, { "name" : "Mutation processing", "level" : "intermediate" }, { "name" : "Bulk data handling", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Oplossingsgericht" }, { "name" : "Zelfstandig" }, { "name" : "Eigenaarschap" } ], "majorSkills" : "HR administration, Payroll administration, HR systems, Data analysis", "majorSkillsList" : [ "HR administration", "Payroll administration", "HR systems", "Data analysis" ], "coreResponsibilities" : "Process HR and payroll mutations, Process HR and payroll administration, Act as first point of contact for employees, Perform data checks, Process bulk data files, Collect HR data, Structure HR data, Analyze HR data, Build reports and dashboards, Advise on report outcomes, Bridge People and Finance data, Optimize HR system workflows, Implement new HR system, Support HR projects, Provide overviews and analyses for projects, Perform project administration", "teamCollaboration" : "Colleagues EMEA People team; External payroll administrator; Various stakeholders", "domainKnowledge" : "Real estate advisory", "domainList" : [ "real-estate-advisory" ], "domainSpecificKnowledge" : [ "Real estate advisory" ], "communicationSkills" : "Dutch; English (C1)", "problemSolvingSkills" : "Analytical", "outcomesObjectives" : "Create optimal employee experience; Support Colliers development", "qualificationsBasic" : "HBO werk- en denkniveau, Minimaal 2 jaar ervaring als HR Operations Specialist, HR Officer, Salarisadministrateur of vergelijkbaar, Minimaal 32 uur beschikbaar", "qualificationsPreferred" : "Ervaring met SAP of ADP is een pré, Ervaring in een corporate omgeving is een pré", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "For this position, fluent Dutch language skills are required. Samen de toekomst van vastgoed vormgeven. Dat doen we bij Colliers. Al meer dan 125 jaar. Wij zijn een internationale en beursgenoteerde adviseur die bijdraagt aan een betere samenleving door complexe vastgoedvraagstukken op te lossen en de duurzaamheidstransitie in de gebouwde omgeving te versnellen. In 2025 zijn we volledig klimaatneutraal. Colliers is actief in 70 landen met ruim 23.000 werknemers. In Nederland werken we met 250 professionals in een organisatie waar ondernemerschap, expertise en doen wat goed is, centraal staan. We streven naar een inclusieve cultuur waar je kunt zijn wie je wilt zijn. Iedereen is welkom en we willen graag dat iedereen zich ook welkom voelt. Of het nu gaat om geslacht, leeftijd, geaardheid of achtergrond, we zoeken talenten die iets extra’s meebrengen. We moedigen actief verschillende inzichten en meningen aan. Bij Colliers geloven we in doen. In eigenaarschap, ondernemerschap en vooruitgang. Als People Operations Specialist ben jij de backbone van ons People team en betrokken bij alle HR- thema’s, van onboarding tot offboarding. Je bent verantwoordelijk voor de operationele HR- en salarisadministratie, en tilt deze ook naar een hoger niveau. Je bent analytisch sterk, doorgrondt onze HR-systemen tot in de puntjes en vertaalt ruwe data naar bruikbare rapportages en inzichten. Of het nu gaat om het implementeren van een nieuwe software, het draaien van complexe analyses voor lopende projecten, of het secuur verwerken van mutaties: jij bewaart het overzicht. Door jouw bijdrage wordt de uitvoering van onze People strategie praktisch uitvoerbaar en verlopen HR processen soepel. Wat ga je doen? * HR- & Salarisadministratie: Je bent in samenwerking met onze externe salarisadministrateur verantwoordelijk voor de volledige, tijdige en correcte verwerking van mutaties en de HR- en salarisadministratie. Je bent hierin het eerste aanspreekpunt voor alle medewerkers en voert scherpe controles uit. Ook het bulk-verwerken of doorvoeren van grote databestanden is voor jou bekend terrein. * Data & Rapportage: Je verzamelt, structureert en analyseert HR-data. Je bouwt overzichtelijke rapportages en dashboards (bijv. over verzuim, verloop of fte-ontwikkeling) en adviseert het People team over de uitkomsten. Je slaat een brug tussen de People en Finance data. * Systemen & Implementaties: Jij bent de 'super-user' van onze HR-systemen. Je begrijpt de technische achterkant, optimaliseert workflows en speelt een sleutelrol bij de implementatie en inrichting van het nieuwe HR systeem. Je werkt nauw samen met collega’s uit het EMEA People team om de regionale updates bij te benen en lokaal te implementeren. * Projectondersteuning: Je ondersteunt diverse HR-projecten door het aanleveren van de juiste overzichten en analyses, doorvoeren van de bijhorende administratie en allerhande werkzaamheden. Je levert hierin een actieve bijdrage met als doel een optimale employee experience te creëren en de verdere ontwikkeling van Colliers te ondersteunen. . ## Qualifications Wat breng jij mee? * Je hebt hbo werk- en denkniveau; * Je hebt minimaal 2 jaar ervaring als HR Operations Specialist, HR Officer, Salarisadministrateur of vergelijkbaar; * Ervaring met SAP of ADP is een pré; * Je bent oplossingsgericht, zelfstandig en neemt eigenaarschap van je werk en verantwoordelijkheden; * Je hebt sterke communicatieve vaardigheden in Nederlands en Engels (C1); * Je schakelt makkelijk met verschillende stakeholders en weet overzicht te bewaren in een rol met veel diverse werkzaamheden; * Je bent minimaal 32 uur beschikbaar (hybride); * Ervaring in een corporate omgeving is een pré. Wat bieden wij? * 28 vakantiedagen * Premievrij pensioen * Premievrij WGA-hiaat en ANW-hiaat verzekering * Nederlandse feestdagen ruilen voor andere religieuze of culturele feestdag * Leasefietsregeling Bij Colliers staat het welzijn én de ontwikkeling van onze medewerkers voorop. Door samen te werken met OpenUp kunnen we alle medewerkers professionele en vertrouwelijke ondersteuning bieden. [Lees meer.](https://openup.com/) Enthousiast over deze functie? Ben jij de nieuwe collega die wij in het People Team zullen verwelkomen? Dan nodigen we je graag uit om te solliciteren. Heb je vragen over de functie? Neem dan contact op met Tanja Rammers via tanja.rammers@colliers.com ## Additional Information Recruitmentbureaus en zelfstandige recruiters: We hebben het geluk dat er veel kwalitatief goede sollicitanten op onze vacatures reageren. Zo niet, dan zetten we onze eigen search op. Mochten we er echt niet uitkomen, dan hebben we een preferred supplier. We vragen je daarom ook vriendelijk of je ons niet wilt bellen met de vraag of jullie ons hierbij kunnen helpen.", "summaryDescription" : "People Operations Specialist at Colliers International EMEA. Skills: HR administration, Payroll administration, HR systems, Data analysis. Process HR and payroll mutations. Process HR and payroll administration", "postedDate" : "2026-06-15T10:29:19.000", "createdAt" : "2026-06-15T23:42:40.519", "lastUpdated" : "2026-06-16T08:38:51.134", "ingestTimestamp" : "2026-06-15T23:42:40.519", "mongoId" : "6a305962f292fd229cf47374", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "HR system management", "Data processing", "Mutation processing", "Bulk data handling", "Oplossingsgericht", "Zelfstandig", "Eigenaarschap", "HR administration", "Payroll administration", "HR systems", "Data analysis", "Reporting", "System optimization", "Project support", "Real estate advisory" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 545.17487, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b6c74d8ee00a091243f", "title" : "IT Support Specialist", "company" : "EquipmentShare", "location" : "Corporate", "locations" : [ "Corporate" ], "certifications" : [ "A+", "ITF", "ITIL", "NET+" ], "timestamp" : "2026-06-15T09:52:14.548", "fingerprint" : "bf9c500ff98e37f9fd41064b25409dc6c2c0a9cf848b424ebe4f2769de0720f2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.equipmentshare.com/careers/openings/?gh_jid=8001473", "externalId" : "8001473", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbia", "state" : "Missouri", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Columbia, Missouri, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 1, "experienceMaxYears" : 2, "experienceLevel" : "Junior", "technicalSkills" : "Windows, macOS, iOS, Android", "professionalSkills" : [ "Familiarity with ITSM, ITIL, and IT best practices are preferred." ], "hardSkillsList" : [ "working knowledge of Windows and macOS operating systems", "Basic knowledge of printer functionality", "Familiarity with mobile devices (iOS, tablets, and Android)", "Familiarity with Audio and Visual troubleshooting techniques", "Ability to troubleshoot basic hardware and software problems", "Ability to troubleshoot network setup and configuration issues" ], "softSkillsList" : [ "patience, empathy, optimism" ], "hardSkills" : [ { "name" : "working knowledge of Windows and macOS operating systems", "level" : "intermediate" }, { "name" : "Basic knowledge of printer functionality", "level" : "intermediate" }, { "name" : "Familiarity with mobile devices (iOS, tablets, and Android)", "level" : "intermediate" }, { "name" : "Familiarity with Audio and Visual troubleshooting techniques", "level" : "intermediate" }, { "name" : "Ability to troubleshoot basic hardware and software problems", "level" : "intermediate" }, { "name" : "Ability to troubleshoot network setup and configuration issues", "level" : "intermediate" } ], "softSkills" : [ { "name" : "patience, empathy, optimism" } ], "majorSkills" : "IT Support, Troubleshooting, Customer Service, Windows, macOS", "majorSkillsList" : [ "IT Support, Troubleshooting, Customer Service, Windows, macOS" ], "coreResponsibilities" : "Respond promptly to incoming support requests via phone, email, Slack, or our ITSM platform. Troubleshoot and resolve basic to intermediate technical issues with computers, TVs, mobile devices, printers, and network connectivity. Assist users with software applications, account access, and password resets. Accurately document all support interactions and solutions in the ticketing system. Escalate unresolved issues to Tier 2 support with clear and detailed information. Assist with onboarding new employees, including setting up user accounts and devices. Help with offboarding tasks, such as disabling accounts and reclaiming equipment. Collaborate with IT team members to identify and address recurring issues. Participate in the on-call rotation for after-hours and weekend support.", "teamCollaboration" : "Collaborate with IT team members to identify and address recurring issues.", "toolProficiency" : [ "Slack, ITSM platform" ], "communicationSkills" : "Excellent customer service skills; communication", "documentationSkills" : "Accurately document all support interactions and solutions in the ticketing system; maintain accurate notes and records; creating processes and procedure workflows", "continuousLearning" : "Career advancement, leadership training, and professional development opportunities", "problemSolvingSkills" : "Troubleshoot and resolve basic to intermediate technical issues; troubleshoot basic hardware and software problems; troubleshoot network setup and configuration issues", "specialRequirements" : "Must be able to sit for prolonged periods at a desk and work on a computer.", "outcomesObjectives" : "transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.", "qualificationsBasic" : "working knowledge of Windows and macOS operating systems. Basic knowledge of printer functionality Familiarity with mobile devices (iOS, tablets, and Android) and common office applications. Familiarity with Audio and Visual troubleshooting techniques. Excellent customer service skills, including patience, empathy, and communication. Experience in creating processes and procedure workflows. Ability to troubleshoot basic hardware and software problems. Attention to detail and the ability to maintain accurate notes and records. Ability to troubleshoot network setup and configuration issues Ability to work independently and as part of a team.", "qualificationsPreferred" : "An associate degree in computer science or a related field is a plus. IT certifications are a plus (A+, ITF, ITIL, NET+, etc. )", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Build the Future with Us — EquipmentShare is Hiring an IT Support Specialist I At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We’re hiring an IT Support Specialist I for our Corporate HQ in Columbia, MO and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. Primary Responsibilities Respond promptly to incoming support requests via phone, email, Slack, or our ITSM platform. Troubleshoot and resolve basic to intermediate technical issues with computers, TVs, mobile devices, printers, and network connectivity. Assist users with software applications, account access, and password resets. Accurately document all support interactions and solutions in the ticketing system. Escalate unresolved issues to Tier 2 support with clear and detailed information. Assist with onboarding new employees, including setting up user accounts and devices. Help with offboarding tasks, such as disabling accounts and reclaiming equipment. Collaborate with IT team members to identify and address recurring issues. Participate in the on-call rotation for after-hours and weekend support. Why EquipmentShare? Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward. We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special. Perks & Benefits Competitive compensation Full medical, dental, and vision coverage for full-time employees Generous PTO + paid holidays 401(k) + company match Gym membership stipend + wellness programs (earn PTO and prizes!) Company events and food truck nights 16 hours of paid volunteer time per year — give back to the community you call home Career advancement, leadership training, and professional development opportunities About You You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment. We’re looking for people who: See challenges as opportunities Embrace change and continuous improvement Bring energy, effort, and optimism every day Skills & Qualifications Strong working knowledge of Windows and macOS operating systems. Basic knowledge of printer functionality Familiarity with mobile devices (iOS, tablets, and Android) and common office applications. Familiarity with ITSM, ITIL, and IT best practices are preferred. Familiarity with Audio and Visual troubleshooting techniques. Excellent customer service skills, including patience, empathy, and strong communication. Experience in creating processes and procedure workflows. Ability to troubleshoot basic hardware and software problems. Attention to detail and the ability to maintain accurate notes and records. Ability to troubleshoot network setup and configuration issues Ability to work independently and as part of a team. Education and Experience High school diploma or equivalent. An associate degree in computer science or a related field is a plus. IT certifications are a plus (A+, ITF, ITIL, NET+, etc.) At least 1+ years of experience in a help desk or customer service environment is needed. Physical Requirements Must be able to sit for prolonged periods at a desk and work on a computer. A Workplace For All At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life. We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do. EquipmentShare is an EOE M/F/D/ V. Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.", "summaryDescription" : "IT Support Specialist at EquipmentShare. Skills: IT Support, Troubleshooting, Customer Service, Windows, macOS. Respond promptly to incoming support requests via phone, email, Slack, or our ITSM platform. Troubleshoot and resolve basic to intermediate technical issues with computers, TVs, mobile devices, printers, and network connectivity. Assist users with software applications, account access, and password resets. Accurately document all support interactions and solutions in the ticketing syst", "postedDate" : "2026-06-14T20:41:00.284", "createdAt" : "2026-06-14T20:41:00.284", "lastUpdated" : "2026-06-15T09:52:14.548", "ingestTimestamp" : "2026-06-14T20:41:00.284", "mongoId" : "6a2c6b6c74d8ee00a091243f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "working knowledge of Windows and macOS operating systems", "Basic knowledge of printer functionality", "Familiarity with mobile devices (iOS, tablets, and Android)", "Familiarity with Audio and Visual troubleshooting techniques", "Ability to troubleshoot basic hardware and software problems", "Ability to troubleshoot network setup and configuration issues", "patience, empathy, optimism", "IT Support, Troubleshooting, Customer Service, Windows, macOS", "Familiarity with ITSM, ITIL, and IT best practices are preferred.", "A+", "ITF", "ITIL", "NET+", "Slack, ITSM platform" ], "skillCount" : 14, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 544.90326, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3066c2f292fd229cfb56ca", "title" : "Data Delivery Specialist", "company" : "Sprinter", "industry" : "Retail", "salary" : { "min" : 30000.0, "max" : 42000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Data Delivery Specialist in Alicante, Spain, adjusted for the retail industry and company size." }, "location" : "Avenida del Euro n. 2 - 03114 Alicante", "locations" : [ "Avenida del Euro n. 2 - 03114 Alicante" ], "timestamp" : "2026-06-16T09:03:19.646", "fingerprint" : "218e96e30052e50db0695c01b4becb2cfbd6eda800551507ced1d1567964d642", "source" : "greenhouse", "language" : "es", "applyUrl" : "https://job-boards.eu.greenhouse.io/sprintersportses/jobs/4898369101", "externalId" : "4898369101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Alicante", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "38.3436365,-0.4881708" } ], "locationText" : "Alicante, Spain", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "JIRA Service Management, Jira Software", "professionalSkills" : [ "Gestión de Stakeholders", "Gestión de Negocio", "Capacidad Analítica", "Comunicación ecosistema IT" ], "hardSkillsList" : [ "Gestión de demanda", "Metodologías Ágiles", "Kanban", "Scrum", "Gestión del Flujo", "Reporting de rendimiento", "SLAs" ], "hardSkills" : [ { "name" : "Gestión de demanda", "level" : "intermediate" }, { "name" : "Metodologías Ágiles", "level" : "intermediate" }, { "name" : "Kanban", "level" : "intermediate" }, { "name" : "Scrum", "level" : "intermediate" }, { "name" : "Gestión del Flujo", "level" : "intermediate" }, { "name" : "Reporting de rendimiento", "level" : "intermediate" }, { "name" : "SLAs", "level" : "intermediate" } ], "majorSkills" : "Data Delivery, Agile Methodologies, Stakeholder Management, JIRA", "majorSkillsList" : [ "Data Delivery", "Agile Methodologies", "Stakeholder Management", "JIRA" ], "coreResponsibilities" : "Orquestar y optimizar el flujo de demanda, Garantizar una entrega impecable y ágil, Gestionar el ciclo de vida de las peticiones, Centralizar y refinar peticiones vía JIRA, Gestionar el Backlog global, Articular el flujo entre áreas, Documentar procesos, Comunicar procesos, Implementar marcos Kanban, Liderar marcos Sprints Agile, Adaptar metodologías a necesidades, Coordinar con líderes técnicos, Eliminar bloqueos, Optimizar la velocidad del equipo, Administrar el backlog, Priorizar tareas, Articular demanda técnica, Articular demanda de negocio, Gestionar usuarios de negocio, Gestionar expectativas de entrega, Incluir usuarios en ciclo de vida, Gestionar dependencias, Gestionar riesgos, Gestionar bloqueos, Elaborar informes de nivel de servicio, Medir la salud del equipo, Medir el rendimiento del equipo", "teamCollaboration" : "Coordinar con líderes técnicos; Coordinar dependencias; Alinear planes de entrega; Colaborar con áreas de IT", "projectManagementSkills" : [ "Agile", "Kanban", "Scrum", "Backlog management", "Prioritization" ], "domainKnowledge" : "Servicios de datos; Gobierno de datos; Arquitectura de datos; IA; Ingeniería de datos; Visualización de datos", "domainList" : [ "servicios-de-datos", "gobierno-de-datos", "arquitectura-de-datos", "ia", "ingenieria-de-datos", "visualizacion-de-datos" ], "domainSpecificKnowledge" : [ "Servicios de datos", "Gobierno de datos", "Arquitectura de datos", "IA", "Ingeniería de datos", "Visualización de datos" ], "toolProficiency" : [ "JIRA Service Management", "Jira Software" ], "communicationSkills" : "Comunicar procesos; Comunicar estándares; Comunicar planes de entrega", "documentationSkills" : "Documentar procesos; Documentar procedimientos; Documentar estándares", "continuousLearning" : "Plan de desarrollo personalizado; Carrera internacional; Amplio catálogo formativo", "problemSolvingSkills" : "Eliminar bloqueos; Resolver dependencias; Resolver riesgos; Resolver bloqueos", "outcomesObjectives" : "Garantizar entrega impecable; Garantizar entrega ágil; Asegurar trabajo en lo que mueve aguja; Optimizar velocidad del equipo; Medir salud del equipo; Medir rendimiento del equipo", "qualificationsBasic" : "Grado en Ingeniería Informática, Matemáticas o similar, 3-5 años en gestión de entregas (delivery), Gestión de servicios IT y/o Proyectos, Gestión directa de usuarios clave de negocio, Capacidad para gestionar prioridades, Capacidad para traducir conceptos de negocio en términos técnicos, Capacidad para coordinar dependencias, Alinear planes de entrega con otras áreas de IT, Experto en JIRA Service Management, Experto en Jira Software, Inglés B2", "qualificationsPreferred" : "PhD preferred, Specific ML framework experience, Cloud platform certs", "workSiteFlexibility" : "Flexible", "rawDescription" : "Como Data Delivery Specialist, serás el responsable de orquestar y optimizar el flujo de demanda de nuestro servicio de datos (Gobierno, Arquitectura, IA, Ingeniería y Visualización). Tu objetivo es garantizar una entrega impecable y ágil, gestionando el ciclo de vida de las peticiones desde su entrada en JIRA hasta su puesta en valor para negocio. En tu día a día: Orquestación de la Demanda: Gestionar el proceso end-to-end de recepción, análisis, priorización y seguimiento de demandas de negocio hacia el equipo de IT DATA. Centralizar y refinar todas las peticiones que entran vía JIRA del ámbito IT DATA para que recojan la información relevante para su posterior análisis por el equipo. Gestionar el Backlog global, asegurando que el equipo trabaje en lo que realmente mueve la aguja para el negocio. Articular el flujo entre las áreas de Gobierno, Arquitectura/IA, Ingeniería y Visualizació n. Documentar y comunicar los procesos, procedimientos y estándares de gestión de la demanda. Liderazgo de Metodología (Agile & Flow): Metodologías Ágiles: Implementación y liderazgo de marcos Kanban y Sprints Agile, adaptándolos a las necesidades de mantenimiento incidental y proyectos evolutivos. Coordinar con los líderes técnicos para eliminar bloqueos/dependencias y optimizar la velocidad del equipo. Gestión del Flujo (JIRA): Administración del backlog, priorización de tareas y articulación de la demanda técnica y de negocio. Capacidad para gestionar usuarios de negocio (data owners y stewards) y sus expectativas de entrega, incluyéndolos en el ciclo de vida de la iniciativa Gestionar dependencias, riesgos y bloqueos asociados a las peticiones de productos de datos solicitados. KPIs de Performance: Elaboración de informes de nivel de servicio (SLA, Cycle Time, Velocity, Burndown Chart, Capacidad del equipo, Panel de Bloqueos) para medir la salud y el rendimiento del equipo. ¿Qué buscamos? Grado en Ingeniería Informática, Matemáticas o similar. Experiencia sólida (3-5 años) en la gestión de entregas (delivery) en entornos de servicios DATA y gestionando servicios IT y/o Proyectos. Gestión de Stakeholders y Negocio: Experiencia demostrable en la gestión directa de usuarios clave de negocio, con capacidad para gestionar prioridades en función del valor que aportan las necesidades al negocio y expectativas de entrega Capacidad Analítica: Capacidad para \"traducir\" conceptos de negocio en términos técnicos de arquitecturas data para elaborar planes de entrega claros para los usuarios de negocio. Comunicación ecosistema IT: Capacidad para coordinar dependencias y alinear planes de entrega con otras áreas de IT (Infraestructura, Seguridad, DevOps, etc..) Domino de Herramientas: Experto en JIRA Service Management y Jira Software (configuración de tableros, flujos de estado y reporting de rendimiento de equipo y SLAs). Agilidad: Conocimiento profundo de Scrum, Kanban y cómo adaptarlos a un entorno que mezcla desarrollo (proyectos) con soporte (incidentes). Inglés B2 ¿Qué podemos ofrecerte? Bonus anual según performance. Flexibilidad horaria. Retribución flexible (seguro médico, restaurant, transporte, guardería...). Descuento de empleado/ a. Plan de desarrollo personalizado y carrera en un entorno internacional (JD Group). Amplio catálogo formativo en hard y soft skills Instalaciones deportivas dentro de la empresa. Sobre el grupo: Abrimos nuestro primer Sprinter en Valencia en 1995 y, desde entonces, nos hemos convertido en el espacio para quienes sentimos pasión por el deporte y la moda deportiva. Con más de 200 puntos de venta físicos y tienda online, contamos con marcas referentes como Nike, Adidas, Reebok o Fila, y con marcas propias como Up, Silver, Doone y Boriken, entre otras. Formando parte de JD Group, líder en Sports, Street & Premium Fashion, contamos con alrededor de 97.000 personas, superando las 4850 tiendas de diversas marcas en más de 49 países. ¡Te damos la oportunidad de desarrollar tu carrera en este grupo internacional en constante crecimiento! En Sprinter ofrecemos un entorno basado en la cooperación y el respeto mutuo, con un fuerte compromiso por la diversidad y la igualdad de oportunidades. Todas las personas serán consideradas sin importar su identidad de género, orientación sexual, etnia, religión, edad o grado de discapacidad. Nuestros procesos de selección están basados en el modelo de evaluación por competencias profesionales y valoramos la pasión, ganas de aprender y de crecer en un entorno internacional. ¿Te interesa? ¡Queremos conocerte! Si crees que esta oferta es para ti, aplica hoy mismo. Debido al alto volumen de solicitudes que recibimos para nuestras ofertas, lleva un tiempo poder revisarlas todas. Si no recibes noticias dentro de las dos-tres semanas posteriores a tu solicitud, por favor considera que en esta ocasión hemos decidido avanzar con otras candidaturas. Las personas que cumplan con los criterios serán contactadas por el equipo de Talent. ¡Gracias por tu interés y tiempo!", "summaryDescription" : "Data Delivery Specialist at Sprinter. Skills: Data Delivery, Agile Methodologies, Stakeholder Management, JIRA. Orquestar y optimizar el flujo de demanda. Garantizar una entrega impecable y ágil", "postedDate" : "2026-06-15T23:28:17.709", "createdAt" : "2026-06-15T23:28:17.709", "lastUpdated" : "2026-06-16T09:03:19.646", "ingestTimestamp" : "2026-06-15T23:28:17.709", "mongoId" : "6a3066c2f292fd229cfb56ca", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Gestión de demanda", "Metodologías Ágiles", "Kanban", "Scrum", "Gestión del Flujo", "Reporting de rendimiento", "SLAs", "Data Delivery", "Agile Methodologies", "Stakeholder Management", "JIRA", "Gestión de Stakeholders", "Gestión de Negocio", "Capacidad Analítica", "Comunicación ecosistema IT", "Agile", "Backlog management", "Prioritization", "Servicios de datos", "Gobierno de datos", "Arquitectura de datos", "IA", "Ingeniería de datos", "Visualización de datos", "JIRA Service Management", "Jira Software" ], "skillCount" : 26, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 544.6244, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305dbff292fd229cf69ec6", "title" : "Data Operations Analyst", "company" : "NielsenIQ", "industry" : "Market Research", "salary" : { "min" : 33000.0, "max" : 45000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry level Data Operations Analyst in Sofia, Bulgaria, adjusted for industry and company size." }, "location" : "Sofia, 23, BG", "locations" : [ "Sofia", "23", "BG" ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-16T11:20:28.294", "fingerprint" : "059c2e976011ac8c9fb2d9a0439211b5fdc05823bb7048689b21715aed171d78", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NielsenIQ/744000132192611-data-operations-analyst", "externalId" : "744000132192611", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "SQL, Python, R, Spark, Dbt, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Dbt Cloud, Delta Lake, AWS, GCP, Azure, SageMaker, Vertex AI, Synapse, ML Studio, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, Tableau, Power BI, Looker", "professionalSkills" : [ "Data modeling", "ETL development", "Data warehousing", "Business intelligence", "Data governance", "Data quality", "Statistical analysis", "Machine learning", "A/B testing", "Causal inference" ], "hardSkillsList" : [ "Data analysis", "Data engineering", "Machine learning implementation", "Statistical modeling", "Data visualization" ], "hardSkills" : [ { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Data engineering", "level" : "intermediate" }, { "name" : "Machine learning implementation", "level" : "intermediate" }, { "name" : "Statistical modeling", "level" : "intermediate" }, { "name" : "Data visualization", "level" : "intermediate" } ], "majorSkills" : "Data Engineering, Business Intelligence, Machine Learning", "majorSkillsList" : [ "Data Engineering", "Business Intelligence", "Machine Learning" ], "coreResponsibilities" : "Develop and maintain data pipelines, Build and optimize data models, Create and manage BI dashboards, Perform data analysis and generate insights, Implement machine learning models, Ensure data quality and integrity, Collaborate with stakeholders to understand data needs, Automate data processes", "teamCollaboration" : "Cross-functional teams; Engineering teams; Product teams; Business stakeholders", "domainKnowledge" : "Data warehousing concepts; Cloud data platforms; Machine learning frameworks; Business intelligence principles", "domainList" : [ "data-warehousing-concepts", "cloud-data-platforms", "machine-learning-frameworks", "business-intelligence-principles" ], "domainSpecificKnowledge" : [ "Data warehousing concepts", "Cloud data platforms", "Machine learning frameworks", "Business intelligence principles" ], "toolProficiency" : [ "SQL", "Python", "R", "Spark", "Dbt", "Snowflake", "BigQuery", "Redshift", "Databricks", "Tableau", "Power BI", "Looker", "Scikit-learn", "TensorFlow", "PyTorch" ], "documentationSkills" : "Technical documentation; Data dictionary maintenance", "continuousLearning" : "Stay updated on industry trends; Explore new technologies", "problemSolvingSkills" : "Troubleshoot data issues; Analyze complex datasets; Develop data-driven solutions", "outcomesObjectives" : "Improve data accessibility; Enhance data quality; Drive data-informed decisions", "qualificationsBasic" : "5+ years of experience in data analytics, Proficiency in SQL, Bachelor's degree in a quantitative field", "qualificationsPreferred" : "Master's degree or PhD, Experience with cloud platforms (AWS, GCP, Azure), Experience with ML frameworks (scikit-learn, TensorFlow, PyTorch), Experience with BI tools (Tableau, Power BI, Looker)", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. This position requires working on weekends. The work week would be still 40hrs as regular. Job Description: As a Data Operations Analyst , you will be accountable for the delivery of NIQ databases and reports to our clients, covering EMEA and USA region. Your work will be the key to ensure the high quality and accuracy of every delivery. Responsibilities: • Producing client databases based on production cycle times, ensuring timely and accurate delivery • Creating and maintaining files structures, according to client's instructions • Executing special projects as per business priorities • Ensuring that our system upgrades and changes are implemented and used • Working within a multicultural environment and understanding the full cycle of our data production Qualifications: • Bachelor’s degree • 1 year of any job experience or completed internships. • Very good English knowledge (B2), both verbal and written. • Good communication skills, both verbal and written. • Willingness to work in a large, international team, be a team player. • Analytical mindset. • Proficiency in PC and MS Office standard tools (e.g. Excel, Word, Access, Outlook), be a quick learner of new software. We offer: * Food vouchers € 62 * Additional Medical Insurance, incl Prophylactics, Outpatient care, Inpatient care, еxpenses for medications and medical products * Life Insurance * Multisport card (self-funded by the employee) * A Hybrid model of working: 3 days of the week you work from home (home office), 2 days from the office. * Additional paid leave of 3 days in case of no overdue leave days from previous year * Free access to LinkedIn Learning platform In addition: * Working in an international organization, once you become a specialist in your field, you can count on numerous programs offering development or relocation to other departments or countries. Your development is important to us! * Stable employment in a dynamic and international environment with an established position on the market. * Volunteer time off (Global Volunteer Day) * Free Employee Assistance Program (EAP) – confidential counselling for emotional well-being * Office located close to the city center, easily accessible by public transportation ## Additional Information Our Benefits * Flexible working environment * Volunteer time off * LinkedIn Learning * Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: [LinkedIn](https://www.linkedin.com/company/nielseniq/mycompany/) | [Instagram](https://www.instagram.com/nielseniq/) | [Twitter](https://twitter.com/nielseniq) | [Facebook](https://www.facebook.com/NielsenIQ.global/) Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the [https://nielseniq.com/global/en/news-center/diversity-inclusion](https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fnielseniq.com%2Fglobal%2Fen%2Fnews-center%2Fdiversity-inclusion&data=05%7C02%7CJenny.Rebecca%40nielseniq.com%7C6e534cbe3eb041842d5f08dc6dca121e%7C6ac7a1f45fb14153bb4f12d2020a1f7d%7C0%7C0%7C638505961881417602%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=B%2Fp40oNUpJOw1CNoc87EFXk%2BvxeO1jxYOSRCEKM%2Fz5Q%3D&reserved=0)", "summaryDescription" : "Data Operations Analyst at NielsenIQ. Skills: Data Engineering, Business Intelligence, Machine Learning. Develop and maintain data pipelines. Build and optimize data models", "postedDate" : "2026-06-15T12:54:19.000", "createdAt" : "2026-06-16T00:02:21.140", "lastUpdated" : "2026-06-16T11:20:28.294", "ingestTimestamp" : "2026-06-16T00:02:21.140", "mongoId" : "6a305dbff292fd229cf69ec6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Data analysis", "Data engineering", "Machine learning implementation", "Statistical modeling", "Data visualization", "Data Engineering", "Business Intelligence", "Machine Learning", "Data modeling", "ETL development", "Data warehousing", "Business intelligence", "Data governance", "Data quality", "Statistical analysis", "Machine learning", "A/B testing", "Causal inference", "Data warehousing concepts", "Cloud data platforms", "Machine learning frameworks", "Business intelligence principles", "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified", "SQL", "Python", "R", "Spark", "Dbt", "Snowflake", "BigQuery", "Redshift", "Databricks", "Tableau", "Power BI", "Looker", "Scikit-learn", "TensorFlow", "PyTorch" ], "skillCount" : 41, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 542.75397, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Market Research", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3086d6f292fd229c083af6", "title" : "Merchant Support Specialist", "company" : "DentalXChange", "salary" : { "min" : 24.0, "max" : 27.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States - Remote", "locations" : [ "United States - Remote" ], "timestamp" : "2026-06-16T10:02:22.250", "fingerprint" : "5f7f0ca423c4c8a796b01572b3a50d422c6fe47d9a36547c128acebbdab77502", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/dentalxchange/jobs/5255293008", "externalId" : "5255293008", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Merchant Support Specialist Position Summary The Merchant Support Specialist is responsible for managing, processing, and maintaining the merchant onboarding process. The individual in this position plays a pivotal role in ensuring a seamless and efficient onboarding experience. The Merchant Support Specialist works closely with the sales team to ensure clients are onboarded accurately and in a timely manner. The role involves conducting due diligence to verify merchants and to ensure the accuracy of the information provided. The individual also plays a key role in customer service and answers support calls and emails. The Merchant Support Specialist must have a deep understanding and knowledge of the payment industry, merchant pricing models, client needs, and of the PayConnect product in general. Key responsibilities include but are not limited to supporting phone calls for merchants, boarding applications, training, and installations. Why does this role matter? The Merchant Support Specialist is an essential important role for our merchant clients to ensure a seamless and efficient payment solutions that offer a primary link between a payment platform and the merchants. This role is the first line of defense for post-sales escalations ensuring merchants, and internal teams receive exceptional support from technical support, onboarding accounts, resolving payment disputes, payment failures we support the entire merchant process by providing a high-level client satisfaction overall efficiency. What impact will the new hire have in their first 6 months? Within the first six months the new hire will play an important role key within the Merchant Support Department, they will strengthen communication between sales and merchants, they will help tighten onboarding accuracy, help stabilize processes by reducing delays, faster resolutions, follow-up consistency, so the entire onboarding cycle becomes smoother and increase merchant satisfaction. What's the growth trajectory for this position? This role opens real room to grow inside PayConnect. As you build sharper knowledge of our systems and workflows, you can step in more responsibilities including coaching teammates, running training sessions and helping shape how the team operates. Strong performers here put themselves in a clear position to move into higher roles across PayConnect overtime. What You'll Be Doing As Our Merchant Support Specialist Manage the end-to-end onboarding process for new credit card applications from dentists, ensuring a smooth and efficient experience. Communicate effectively with the sales team, providing timely responses and guidance on onboarding questions and requirements. Answer support calls and emails from clients, addressing their inquiries and concerns related to the onboarding process. Collaborate with cross-functional teams, such as sales, customer support, and technical teams, to ensure a seamless onboarding experience for dentists. Continuously improve onboarding systems and processes, identifying areas for optimization and implementing solutions to enhance efficiency and customer satisfaction. Conduct training sessions and provide guidance to dental office staff on how to effectively use credit card solutions and navigate the onboarding process. Stay up to date with industry trends and regulations related to credit card solutions for dentists, ensuring compliance and providing accurate information to clients. Maintain accurate and detailed records of all onboarding activities, ensuring data integrity and accessibility for future reference and reporting. Collaborate with the product team to provide feedback and insights from the onboarding process, contributing to the enhancement of our credit card solutions. Assist with special projects and initiatives related to onboarding, such as developing educational materials, creating onboarding documentation, and participating in process improvement initiatives. Consistently meet company and department policies and expectations including those surrounding attendance. Live DentalXChange’s company values: Actively Care, Try Hard, Be Humble, and Feedback in a Gift. Other duties as assigned. What You'll Bring To the Team As Our Merchant Support Specialist GED or High School Diploma College Degree (preferred) Ability to apply broad product knowledge and sales skills. Capable of copywriting materials. Ability to coordinate the work of others. Strong verbal and written communication and interpersonal skills. Proficient in all MS Office applications and use of the internet. Ability to successfully multitask with accuracy in a fast-paced environment. Working knowledge of technical and procedural aspects and functions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Pay range is $24.00 to $27.00 per hour DOE What We Offer Challenging and rewarding career opportunities with room for growth as we grow! Medical, dental, and vision benefits – eligible first of the month after start date Unlimited PTO Paid time off for sick, jury duty, bereavement 10 company paid holidays 401k with company match Health Advocate Healthcare and dependent care flexible spending accounts Friendly co-workers and a positive culture! EDI Health Group dba DentalXChange understands the importance of privacy and takes seriously the need to protect job applicants’ personal information. Applicants should be aware that we collect and use personal information in accordance with the California Consumer Privacy Act (CCPA). For more details on how we handle your information and your rights under the CCPA, please visit our Privacy Policy. DentalXChange is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates. The more inclusive we are, the better our work will be.", "summaryDescription" : "Merchant Support Specialist at DentalXChange", "postedDate" : "2026-06-16T01:21:40.393", "createdAt" : "2026-06-16T01:21:40.393", "lastUpdated" : "2026-06-16T10:02:22.250", "ingestTimestamp" : "2026-06-16T01:21:40.393", "mongoId" : "6a3086d6f292fd229c083af6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 49920, "salaryAnnualMax" : 56160, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 542.6317, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055d5f292fd229cf22139", "title" : "Client Support Specialist", "company" : "Zelis", "salary" : { "min" : 19.0, "max" : 24.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "United States of America", "locations" : [ "United States of America" ], "timestamp" : "2026-06-16T13:10:28.929", "fingerprint" : "f1fb3af2e1ad7ba14887cd2409880ba1b0d88a6a7bf12683921809e76748a93d", "source" : "workday", "language" : "en", "applyUrl" : "https://zelis.wd1.myworkdayjobs.com/ZelisCareers/job/US-MA-Boston/Client-Support-Specialist_JR111106", "externalId" : "JR111106", "industryFunction" : { }, "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Manage customer relationships, Ensure customer retention, Drive customer satisfaction, Facilitate customer value realization", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At Zelis, we Get Stuff Done. So, let’s get to it! **A Little About Us** Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture. **A Little About You** You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. **Position Overview** The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for troubleshooting issues, resolving client inquiries, researching account and system-related concerns, and ensuring a positive customer experience. The ideal candidate is a strong communicator with excellent problem-solving skills who can effectively manage multiple priorities in a fast-paced environment. Success in this role requires a customer-focused mindset, attention to detail, and the ability to collaborate with cross-functional teams to provide timely and accurate solutions. What You'll Do: * Respond to client inquiries via chat and email in a timely, professional, and customer-focused manner. * Provide accurate information and support regarding products, services, and processes. * Troubleshoot client issues and identify appropriate solutions using internal tools and resources. * Investigate and resolve client concerns while delivering a positive support experience. * Research account, data, and system-related issues to determine root causes and next steps. * Collaborate with internal teams to resolve complex client inquiries and service requests. * Clearly communicate issue status, resolutions, and follow-up actions to clients and stakeholders. * Document client interactions, troubleshooting steps, and resolutions within support systems. * Identify recurring client issues and provide feedback to improve processes, documentation, and overall service quality. * Maintain a strong understanding of company products, services, and support procedures. * Meet established performance goals related to quality, productivity, responsiveness, and client satisfaction. * Participate in training, team meetings, and continuous improvement initiatives. * Support teammates during high-volume periods and contribute to a collaborative team environment. What You'll Bring: * Associate degree and 1+ year of customer service or support experience, or High School Diploma/GED and 3+ years of relevant experience. * Experience providing customer support through chat, email, or other digital communication channels preferred. * Strong written and verbal communication skills. * Excellent problem-solving and critical-thinking abilities. * Ability to manage multiple priorities in a fast-paced environment. * Experience using CRM systems, ticketing platforms, or customer support tools preferred. * Strong attention to detail and organizational skills. * Customer-focused mindset with empathy, professionalism, and a commitment to service excellence. * Proficiency using AI tools with an understanding of how to create effective prompts and leverage technology to improve productivity and service outcomes. _**Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.**_ **Location and Workplace Flexibility** Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our [_locations_](https://careers.zelis.com/us/en/locations) to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies. While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule. **Base Salary Range** $19.00 - $24.00 At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role. Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage. **Equal Employment Opportunity** Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. **Accessibility Support** We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [_TalentAcquisition @zelis.com_](mailto:TalentAcquisition@zelis.com). __ **Disclaimer** _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time._", "summaryDescription" : "Client Support Specialist at Zelis. Manage customer relationships. 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Austin:1411 Brazos (320TX-4000)
1411 Brazos St
Austin, 78701

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: "intermediate" }, { "name" : "Data gathering", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Fiscal management", "level" : "intermediate" }, { "name" : "Statistical analysis", "level" : "intermediate" }, { "name" : "Legislative appropriation", "level" : "intermediate" }, { "name" : "Operating budget", "level" : "intermediate" }, { "name" : "Performance measurement", "level" : "intermediate" }, { "name" : "Performance reporting", "level" : "intermediate" }, { "name" : "Management problems", "level" : "intermediate" }, { "name" : "Cost estimating", "level" : "intermediate" }, { "name" : "Bill analysis", "level" : "intermediate" } ], "majorSkills" : "Budget analysis, Financial reporting, Expenditure analysis, Fiscal operations", "majorSkillsList" : [ "Budget analysis", "Financial reporting", "Expenditure analysis", "Fiscal operations" ], "coreResponsibilities" : "Oversee planning budgetary activities, Oversee organizing budgetary activities, Oversee coordinating budgetary activities, Oversee evaluating budgetary activities, Oversee development budgetary performance measures, Oversee development workload measures, Oversee preparation budgetary reports, Oversee preparation management reports, Oversee preparation financial statements, Oversee preparation financial reports, Analyze expenditure patterns, Analyze cost drivers, Make recommendations use funds, Coordinate preparation budgets, Provide management expenditure data, Provide management expenditure trends, Provide management expenditure recommendations, Coordinate preparation operating budgets, Ensure accuracy strategic plan submission, Ensure timeliness strategic plan submission, Ensure accuracy legislative appropriations requests submission, Ensure timeliness legislative appropriations requests submission, Ensure accuracy fiscal notes submission, Ensure timeliness fiscal notes submission, Ensure accuracy analyses legislation submission, Ensure timeliness analyses legislation submission, Ensure accuracy requests federal funding submission, Ensure timeliness requests federal funding submission, Ensure coordination budgeting procedures, Ensure coordination budget preparation, Ensure coordination budget reporting, Establish work methods, Establish work priorities, Determine methodologies budget evaluations, Determine techniques budget evaluations, Examine budget estimates completeness, Examine budget estimates accuracy, Examine budget estimates conformance procedures, Examine budget estimates conformance regulations, Inform management budget deviations, Inform management budget problems, Inform management events affecting agency, Explain effect agency mission resources, Explain effect agency mission resources, Issue instructions budget policies, Issue instructions funding policies, Issue instructions budget procedures, Issue instructions funding procedures, Issue instructions budget methods, Issue instructions funding methods, Perform full range work preceding levels, Coordinate work another budget analyst, Oversee work another budget analyst, Perform related work assigned", "teamCollaboration" : "UI Division senior management; UIA&OS Department team", "domainKnowledge" : "Public sector budgetary controls; State federal regulatory laws; Agency fiscal operations; Legislative appropriation request; Annual operating budget processes; Performance measurement; Performance reporting; Texas legislative process; General Appropriations Act; Cost estimating bill analysis", "domainList" : [ "public-sector-budgetary-controls", "state-federal-regulatory-laws", "agency-fiscal-operations", "legislative-appropriation-request", "annual-operating-budget-processes", "performance-measurement", "performance-reporting", "texas-legislative-process", "general-appropriations-act", "cost-estimating-bill-analysis" ], "domainSpecificKnowledge" : [ "Public sector budgetary controls", "State federal regulatory laws", "Agency fiscal operations", "Legislative appropriation request", "Annual operating budget processes", "Performance measurement", "Performance reporting", "Texas legislative process", "General Appropriations Act", "Cost estimating bill analysis" ], "toolProficiency" : [ "PeopleSoft Financial system", "CAPPS", "Excel" ], "communicationSkills" : "Write concisely; Communicate effectively; Present solutions", "problemSolvingSkills" : "Devise solutions problems; Analyze management problems", "specialRequirements" : "Up to 5% travel, Occasional lifting 15 pounds, Frequent walking, Frequent bending, Frequent squatting, Frequent twisting, Frequent standing, Criminal background check", "qualificationsBasic" : "Five years budget preparation experience, Five years accounting experience, Five years auditing experience, Five years financial planning experience, Five years financial management experience, Five years public sector budgetary controls knowledge, Five years administrative procedures knowledge, Five years state federal regulatory laws knowledge", "qualificationsPreferred" : "Experience in budget preparation, Experience in budget analysis, Graduation accredited four-year college, Major coursework accounting, Major coursework finance, Major coursework business, Major coursework public administration, Major coursework related field, Knowledge agency financial program, Knowledge agency policies, Knowledge agency procedures, Knowledge state federal laws, Knowledge regulations fiscal operations, Ability gather assemble correlate analyze, Ability devise solutions problems, Ability write concisely, Experience data gathering, Experience data analysis, Ability analyze fiscal management information, Ability determine appropriate use funds, Ability perform statistical analyses, Ability communicate effectively, Knowledge legislative appropriation request, Knowledge annual operating budget processes, Knowledge performance measurement, Knowledge performance reporting, Ability identify develop budgetary reports, Ability identify develop budgetary schedules, Ability analyze management problems, Ability develop present solutions, Experience Texas legislative process, Familiarity General Appropriations Act, Experience cost estimating bill analysis, Experience PeopleSoft Financial system, Experience Centralized Accounting Payroll Personnel System, Experience Microsoft Office Suite, Experience Excel analysis tools, Higher education degree relevant field, Prior work experience Texas state agency, Prior work experience Texas state institution", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: We are looking for you to take the next step! The Texas Workforce Commission (TWC) is seeking a Budget Analyst V to join the Unemployment Insurance (UI) Administration & Operational Support (UIA&OS) Department, to provide financial guidance and support to the UI Division senior management team. This in-office position will be located at 1411 Brazos Street, Austin, Texas. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: The ideal candidate will share our vision of helping division management achieve the efficient use of financial resources and promote highly effective financial management controls. UIA&OS is seeking a Budget Analyst V who enthusiastically shares our department's *E.P.I.C. (Engage, Promote, Inform, Continuously Improve) vision and values in a positive, high-paced, energetic team environment. Each day, we reinforce our vision: \"Creating a Positive Culture of Excellence and High Expectations Focused on Continuous Improvement.\" The Budget Analyst V performs highly advanced (senior-level) budget preparation and analysis work. Work involves overseeing the planning, organizing, coordinating, and evaluating of budgetary activities and performance measures. Will supervise the work of a Budget Analyst IV. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. WHAT YOU WILL DO: -Oversee the planning, organizing, coordinating, and evaluating of budgetary activities. -Oversee the development of budgetary performance and workload measures. -Oversee the preparation of budgetary and management reports and the preparation of financial statements and reports. -Analyze expenditure patterns and cost drivers and makes recommendations on the use of funds. -Coordinate the preparation of budgets to provide management with expenditure data, trends, and recommendations. -Coordinate the preparation of operating budgets. -Ensure accuracy and timeliness of submission of the strategic plan, legislative appropriations requests, fiscal notes, analyses of legislation, and requests for federal funding. -Ensure coordination of budgeting procedures, preparation, and reporting. -Establish work methods and priorities and determines methodologies and techniques for performing budget evaluations. -Examine budget estimates for completeness, accuracy, and conformance with procedures and regulations. -Inform management of budget deviations, problems, and events likely to affect operations; explains causes; and measures effect on the agency’s mission and resources. -Issue instructions on budget and funding policies, procedures, and methods. -Perform the full range of work identified in the levels preceding their own and coordinates or oversees that work for another. -Perform related work as assigned. YOU QUALIFY WITH: -Five years of full-time experience in budget preparation, accounting, auditing, financial planning or management, or positions which provided knowledge of public sector budgetary controls, administrative procedures, and related state and federal regulatory laws. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE GREAT FIT WITH: -Experience in budget preparation and analysis, and graduation from an accredited four-year college or university with major coursework in accounting, finance, business, public administration, or a related field is preferred. -Demonstrated knowledge of the agency’s financial program, policies and procedures, state and federal laws and regulations pertaining to the agency’s fiscal operations. -Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems, and to write concisely. -Experience in data gathering and analysis. -Ability to analyze fiscal management information, to determine appropriate use of funds, to perform statistical analyses, and to communicate effectively. -Knowledge of legislative appropriation request (LAR) and annual operating budget processes and of performance measurement and reporting. -Ability to identify and develop budgetary reports and schedules, to analyze management problems and develop and present solutions. -Experience with the Texas legislative process, including familiarity with the General Appropriations Act and cost estimating for bill analysis. -Experience with PeopleSoft Financial system/Centralized Accounting and Payroll/Personnel System (CAPPS). -Experience with Microsoft Office Suite, especially Excel or similar analysis tools/software. - Higher education degree in relevant field. - Prior work experience in a Texas state agency/institution, or Texas county. - Experience in preparing annual operating budgets. - Experience with the Texas legislative process, including familiarity with legislative appropriation requests (LAR), the General Appropriations Act, and cost estimating for bill analysis. - Experience with PeopleSoft financial system. - Basic, intermediate or advanced experience with Microsoft Excel. - Experience as a supervisor for one or more years, with an enhanced preference of supervising at least one budgeting analyst. - Knowledge of performance measurement and reporting. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive salary: $8,000.00/month (set, non-negotiable amount) - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. The position's normal hours are from 8:00 am to 5:00 pm, Monday - Friday. Duties require up to 5% travel (within the state of Texas) with occasional lifting and carrying of 15 pounds and frequent walking, bending, squatting, twisting and standing involved. Criminal background check conducted on final candidate. PLEASE NOTE: All applications should contain complete job history entries, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AccountingAuditingandFinance.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Budget Analyst V at Texas Workforce Commission. Skills: Budget analysis, Financial reporting, Expenditure analysis, Fiscal operations. Oversee planning budgetary activities. 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We run high-impact data acquisition programs, such as our web crawler and our data partnerships, and work closely with research to build the training datasets for our models. Our work advances the intelligence of our models and teaches them new skills that hundreds of millions of people benefit from every day. ABOUT THE ROLE We are hiring a Program Manager to join our team. In this role, you will lead programs to acquire training data to advance our research roadmap. You will work with researchers to define requirements, design and manage acquisition workflows, and establish processes to execute them at scale. This role requires a blend of strategic thinking and hands-on execution. The ideal candidate can navigate ambiguity, break down complex problems, manage cross-functional stakeholders, and drive alignment across technical and business teams. This role may require living close to some physical operations across the US and some hybrid travel to San Francisco. IN THIS ROLE, YOU WILL: - Work closely with research to understand data needs and define acquisition priorities and timeline that are aligned with our research roadmap. - Translate research objectives into clear technical requirements and operational plans, ensuring data workflows, timelines, and quality standards are executed to the highest quality standards. - Lead vendor and partner engagements for data sourcing – including evaluating suppliers, negotiating agreements, and managing delivery. - Establish and maintain metrics for data quality, throughput, efficiency, and overall program performance, ensuring visibility to leadership and cross-functional partners. - Identify gaps in our data ecosystem and proactively drive initiatives to strengthen our data acquisition and creation capabilities over time. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have 8+ years of experience in operations, strategy, venture capital, private equity, or consulting, with at least 5 years operating within a company. We will also consider high-trajectory candidates with fewer years of experience but at top companies with a clear track record of excellence. - Have experience taking end-to-end ownership of large, ambiguous problems, and breaking them down into clear, actionable plans. - Have direct experience engaging with executives and senior leaders to influence and drive strategic decisions. - Excel under pressure, bringing a high motor and exceptional adaptability and flexibility in a fast-paced, dynamic environment. - Are highly analytical - sophisticated in your understanding and approach to analyses; ability to ask and answer the most important questions, and present results clearly to leaders to influence decision making. - Are comfortable operating at all altitudes – discussing strategy and vision with executives, and troubleshooting operations with individual contributors and external partners. - Have excellent communication and cross-functional collaboration skills. - Are passionate about technology and artificial intelligence, and interested in its impact on business and society. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.", "summaryDescription" : "Program Manager, Foundations Data and Operations at OpenAI", "createdAt" : "2026-06-16T00:28:18.616", "lastUpdated" : "2026-06-16T08:36:35.216", "ingestTimestamp" : "2026-06-16T00:28:18.616", "mongoId" : "6a3059d3f292fd229cf4b2e9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 162000, "salaryAnnualMax" : 240000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "_score" : 538.2875, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305f0bf292fd229cf77aa8", "title" : "Program Manager, Foundations Data and Operations", "company" : "OpenAI", "industry" : "Research", "salary" : { "min" : 162000.0, "max" : 240000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco" ], "timestamp" : "2026-06-16T10:03:10.589", "fingerprint" : "e8731ede0ca67f1d57b4836bee5734cd93890c04bfedb9ec44ddeed31dfc3765", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/OpenAI/73c24685-3508-489d-aa92-203761e79f19/application", "externalId" : "73c24685-3508-489d-aa92-203761e79f19", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" }, { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "Toronto, Ontario, Canada; San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceLevel" : "Manager", "remoteFriendly" : true, "rawDescription" : "ABOUT THE TEAM The Foundations Data and Operations team is responsible for acquiring the data OpenAI needs to build frontier AI models. We run high-impact data acquisition programs, such as our web crawler and our data partnerships, and work closely with research to build the training datasets for our models. Our work advances the intelligence of our models and teaches them new skills that hundreds of millions of people benefit from every day. ABOUT THE ROLE We are hiring a Program Manager to join our team. In this role, you will lead programs to acquire training data to advance our research roadmap. You will work with researchers to define requirements, design and manage acquisition workflows, and establish processes to execute them at scale. This role requires a blend of strategic thinking and hands-on execution. The ideal candidate can navigate ambiguity, break down complex problems, manage cross-functional stakeholders, and drive alignment across technical and business teams. This role may require living close to some physical operations across the US and some hybrid travel to San Francisco. IN THIS ROLE, YOU WILL: - Work closely with research to understand data needs and define acquisition priorities and timeline that are aligned with our research roadmap. - Translate research objectives into clear technical requirements and operational plans, ensuring data workflows, timelines, and quality standards are executed to the highest quality standards. - Lead vendor and partner engagements for data sourcing – including evaluating suppliers, negotiating agreements, and managing delivery. - Establish and maintain metrics for data quality, throughput, efficiency, and overall program performance, ensuring visibility to leadership and cross-functional partners. - Identify gaps in our data ecosystem and proactively drive initiatives to strengthen our data acquisition and creation capabilities over time. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have 8+ years of experience in operations, strategy, venture capital, private equity, or consulting, with at least 5 years operating within a company. We will also consider high-trajectory candidates with fewer years of experience but at top companies with a clear track record of excellence. - Have experience taking end-to-end ownership of large, ambiguous problems, and breaking them down into clear, actionable plans. - Have direct experience engaging with executives and senior leaders to influence and drive strategic decisions. - Excel under pressure, bringing a high motor and exceptional adaptability and flexibility in a fast-paced, dynamic environment. - Are highly analytical - sophisticated in your understanding and approach to analyses; ability to ask and answer the most important questions, and present results clearly to leaders to influence decision making. - Are comfortable operating at all altitudes – discussing strategy and vision with executives, and troubleshooting operations with individual contributors and external partners. - Have excellent communication and cross-functional collaboration skills. - Are passionate about technology and artificial intelligence, and interested in its impact on business and society. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.", "summaryDescription" : "Program Manager, Foundations Data and Operations at OpenAI", "createdAt" : "2026-06-16T00:27:48.493", "lastUpdated" : "2026-06-16T10:03:10.589", "ingestTimestamp" : "2026-06-16T00:27:48.493", "mongoId" : "6a305f0bf292fd229cf77aa8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 162000, "salaryAnnualMax" : 240000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "_score" : 538.2701, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309434f292fd229c0c84f8", "title" : "Senior Director - Client Data Solutions", "company" : "Cielo", "industry" : "Staffing And Recruiting", "salary" : { "min" : 220000.0, "max" : 330000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Senior Director in the Technology industry in the United States, adjusted for seniority and company size." }, "location" : "Wauwatosa, WI, United States", "locations" : [ "Wauwatosa", "WI", "United States" ], "timestamp" : "2026-06-16T15:04:26.865", "fingerprint" : "37957ecb75add7a753051578d8224bd6cc464df90ba78078dd58f3506ec2221a", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Cielo2/744000132291028-senior-director-client-data-solutions-", "externalId" : "744000132291028", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "director", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Are you ready to accelerate your career? Join Cielo as a Senior Director - Client Data Solutions! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition. Cielo is the world's leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators™. With our fresh approach – we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition. Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at talent.acquisition@cielotalent.com The Senior Director - Client Data Solutions is a strategic leadership role responsible for defining and delivering the organization’s end-to-end client data ecosystem, including client integrations (ATS and external systems), data engineering, and client-facing reporting solutions. This role ensures seamless, scalable data flow from client environments into internal systems and productized data solutions, owning the design, delivery, and reliability of integrations that enable consistent, high-quality dashboards and reporting experiences. The Senior Director – Client Data Solutions is accountable for templated, analytics-ready data products that power client reporting, while partnering with Business Intelligence and analytics teams who drive insight generation and ad hoc analysis. As a senior member of the Client Technology leadership team, this role works closely with Product Management, AI Engineering, and Client Services to align integration and data capabilities with product strategy, AI initiatives, and long-term platform evolution. Role: Remote - United States Work set up: Monday to Friday - FTE Skills: Are you Strong experience in Data engineering / Data platforms & integrations? Do you have the ability to Identify most efficient and stable ways to extract client data, Ensure correct integration into internal systems then translate into accurate reporting and dashboards? Duties and Responsibilities: * Lead, mentor, and scale Data Engineering, Integration Engineering, and Client Reporting teams, providing technical guidance, career development, and performance management. * Define and execute the organization’s data integration and client data strategies, spanning integrations, data platform, and reporting enablement. * Establish KPIs to measure data platform performance, reporting adoption, data quality, and business impact. * Partner with executive stakeholders across Product, AI Engineering, and Client Services to align data capabilities with business priorities. * Contribute to Engineering Leadership governance, including technical standards, architecture, and long-term strategy. * Drive technical direction for data architecture, integration patterns, and platform scalability. * Oversee the design and delivery of scalable, reliable data integration pipelines and integration workflows across client systems and internal platforms. * Establish best practices for data engineering, including testing, deployment, observability, and documentation. * Guide implementation of data quality, monitoring, and reliability frameworks. * Ensure compliance with data governance, security, and regulatory requirements. * Continuously evaluate and evolve the data technology stack to support growth and innovation. * Own the strategy and delivery of client-facing data products, including dashboards, reporting layers, and embedded data experiences. * Deliver scalable, templated reporting solutions that reduce reliance on custom, one-off reporting. * Partner with Client Services and Operations to translate business needs into reusable, analytics-ready data models. * Establish and maintain semantic layers, standardized metrics, and governed data definitions. * Ensure performance, usability, and consistency of data powering all client reporting experiences. * Collaborate with Product Management to embed reporting capabilities into core platform offerings. * Partner with Product Management to align data capabilities with product roadmaps and client value propositions. * Collaborate with AI Engineering to ensure enterprise data supports AI/ML model development, deployment, and consumption. * Work closely with client-facing teams to understand customer needs and deliver scalable, repeatable data solutions. * Act as a bridge between technical and business stakeholders to drive alignment and clarity on data initiatives. * Champion a data-driven culture across the organization. * Oversee planning, prioritization, and execution of data integration and platform initiatives. * Manage budgets, vendor relationships, and data-related technology investments. * Establish processes for monitoring, troubleshooting, and maintaining production data systems. * Drive continuous improvement in scalability, reliability, and efficiency of data operations. * Enable faster delivery of reporting capabilities through standardization and reusable data assets. Supervisory Responsibilities: The Senior Director - Client Data Solutions will assist with daily activities, provide guidance, conduct performance reviews, and support the professional growth of the Data Engineering, Integration Engineering, and Client Reporting leaders. ## Qualifications Position Requirements Education: * Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field strongly preferred Experience: * 8+ years of experience in data engineering, data platforms, or integration roles * 5+ years of experience leading technical teams, including managing managers * Deep experience with modern data architecture, ETL/ELT, and integration frameworks * Proven track record of delivering client-facing data solutions or data products at scale * Demonstrated ability to align technical solutions with business outcomes * Strong understanding of our core tech stack: AWS, Microsoft Azure, Apache Airflow, Docker, Python (Pandas), RDBMS (Snowflake, PostgreSQL), and NoSQL (Redis, DynamoDB) * Extensive experience with data modeling, ETL/ELT processes, and database technologies (Snowflake, PostgreSQL, NoSQL) * Experience with API design, development, and integration patterns * Experience working with AI/ML teams to support data requirements for model development and deployment * Track record of successfully delivering complex data integration projects that meet business requirements * Experience in talent acquisition technology, HR systems, or related industries preferred Exposure: * Knowledge of data governance, security, and compliance requirements * Proficiency in data quality management and monitoring tools * Understanding of the full life cycle of project/program execution following established project management methodology * Demonstrate expert knowledge of talent acquisition platforms, tools, products, and other complimentary technologies to support these platforms * Deep subject matter expertise in a variety of workstreams (change management, risk assessment, compliance, sponsorship modelling, user acceptance testing, end-to-end testing, end user training, communications, resistance management, launch planning, and configuration) * Commercially astute * Proficient in Word, Excel, PowerPoint, Outlook, Smartsheet, Lucidchart, and other related productivity software", "summaryDescription" : "Senior Director - Client Data Solutions at Cielo", "postedDate" : "2026-06-15T22:06:15.000", "createdAt" : "2026-06-16T03:36:55.089", "lastUpdated" : "2026-06-16T15:04:26.865", "ingestTimestamp" : "2026-06-16T03:36:55.089", "mongoId" : "6a309434f292fd229c0c84f8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 220000, "salaryAnnualMax" : 330000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "_score" : 537.9335, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7bcd74d8ee00a094b177", "title" : "Data Operations Manager", "company" : "Verition Group LLC", "industry" : "FinTech", "salary" : { "min" : 170000.0, "max" : 200000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-15T22:09:27.810", "fingerprint" : "c4ac7f28c66e9866824da4eed1d658036e57e7d7d0b4113488b33d2c5b85a213", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.verition.com/open-positions?gh_jid=5161272007", "externalId" : "5161272007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceLevel" : "Manager", "technicalSkills" : "AWS, S3, Lambda, Cron, Event Bridge, Python, SQL, CI/CD, DevOps", "professionalSkills" : [ "Data operations", "Client management", "Demand management", "Access controls", "System architecture", "Pipeline architecture" ], "hardSkillsList" : [ "Data quality processing", "Pipeline monitoring", "IAM processes", "AD group usage", "AWS access points" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Data quality processing", "level" : "intermediate" }, { "name" : "Pipeline monitoring", "level" : "intermediate" }, { "name" : "IAM processes", "level" : "intermediate" }, { "name" : "AD group usage", "level" : "intermediate" }, { "name" : "AWS access points", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Data operations, AI enablement, Cloud platform management", "majorSkillsList" : [ "Data operations", "AI enablement", "Cloud platform management" ], "coreResponsibilities" : "Support Market Data platform in the cloud, Prepare datasets to enable AI, Cover Data Warehouse operations, Manage platform client requests, Build intake process, Monitor pipelines, Implement data quality processes, Assign SLA, Monitor SLA, Update users on changes, Coordinate with platform team engineers, Support on technical issues, Support on technical delays, Hire team, Manage team, Staff team with resources, Understand data usage, Manage new requests, Manage issues, Manage operations for Data Platform in cloud, Capture delays, Capture data issues, Capture data gaps, Communicate proactively, Align with Support, Operationalize intake process, Coordinate with vendor sourcing, Ensure onboardings, Ensure approval process, Track requests, Track priority, Enable users to access data, Understand IAM processes, Understand AD group usage, Understand AWS access points", "teamCollaboration" : "Head of Data Technology; Technology teams; Portfolio teams; Business teams; Platform team engineers; Stakeholders across technology; Stakeholders across investment; Stakeholders across operations", "projectManagementSkills" : [ "CI/CD pipelines", "DevOps practices" ], "domainKnowledge" : "Market data; Security master data; Corporate actions data; Portfolio Management; Trading; Risk; Ref Data; Operations; Financial services; Buy side; Multi Strat; Hedge Fund; AI use cases", "domainList" : [ "market-data", "security-master-data", "corporate-actions-data", "portfolio-management", "trading", "risk", "ref-data", "operations", "financial-services", "buy-side", "multi-strat", "hedge-fund", "ai-use-cases" ], "domainSpecificKnowledge" : [ "Market data", "Security master data", "Corporate actions data", "Portfolio Management", "Trading", "Risk", "Ref Data", "Operations", "Financial services", "Buy side", "Multi Strat", "Hedge Fund", "AI use cases" ], "toolProficiency" : [ "Power BI" ], "communicationSkills" : "Executive presentations; Technical documentation", "problemSolvingSkills" : "Problem-solving; Analytical mindset", "qualificationsBasic" : "10+ years of experience in a similar role, Financial services experience necessary, Buy side experience, Subject matter expertise in market data, Subject matter expertise in security master data, Subject matter expertise in corporate actions data, Experience building and leading data operations teams, Experience enabling data for AI use cases, Experience using AI to monitor and manage data quality, AWS cloud experience, Development and deployment process ownership experience, Experience managing large volumes of unstructured data, Python expertise, SQL expertise, System & Pipeline architecture understanding, Problem-solving and analytical mindset, Excellent communication skills, Ability to work in a fast-paced environment, Hiring and Management experience, Experience with CI/CD pipelines, Experience with DevOps practices", "qualificationsPreferred" : "Multi Strat/Hedge Fund Preferred, BI/Power BI integration experience a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Verition Fund Management LLC (“Verition”) is a multi-strategy, multi-manager hedge fund founded in 2008. Verition focuses on global investment strategies including Global Credit, Global Convertible, Volatility & Capital Structure Arbitrage, Event-Driven Investing, Equity Long/Short & Capital Markets Trading, and Global Quantitative Trading. We are seeking an experienced Data Operations Lead/Manager to join our technology team who will be responsible for supporting data-driven decision-making as well as the datasets that will enable AI across our firm. The role will focus on building/leading a team to support our Market Data platform in the cloud, while preparing the datasets to enable AI for the business, and later expand into covering our new Data Warehouse once live. This role will cover platform client request management, an intake process build out, pipeline monitoring, data quality processes, SLA assignment/monitoring, updates to users on changes or new data, require coordination with the platform team engineers and support on technical issues/delays. The role requires prior experience in this function and an ability to work independently on projects and initiatives. Responsibilities: Hire & Manage Team: Work with Head of Data Technology to staff team with proper resources Client Management: Ability to speak with Technology, Portfolio and Business teams to understand data usage, new requests, issues and manage properly Cloud Data Platform Experience: Experience managing operations for Data Platform in cloud required (AWS Preferred – familiarity with pipeline components and technologies needed) Data Quality/Pipeline Monitoring: Prior experience with data quality processing, pipeline monitoring required to capture delays, data issues/gaps, proactive communication, align with Support Intake/Demand Management: Help build an intake process and manage/operationalize the process Coordination with Sourcing: Experience coordinating with a vendor sourcing function needed to ensure onboardings and approval process is clear and run with tracking of requests/priority Access Controls: Role will be involved with enabling users to access data and need to understand IAM processes, AD group usage, AWS access points Required Skills & Qualifications 10+ years of experience in a similar role Financial services experience necessary (Some understanding of Portfolio Management, Trading, Risk, Ref Data, Operations, etc.) Buy side experience (Multi Strat/Hedge Fund Preferred) Subject matter expertise required in market data, security master data, and corporate actions data amongst others Experience building and leading data operations teams Experience enabling data for AI use cases Experience using AI to monitor and manage data quality AWS cloud experience with services like S3, lambda, Cron, event bridge and operational experience in the cloud Development and deployment process ownership experience Experience managing large volumes of unstructured data BI/Power BI integration experience a plus Python & SQL expertise System & Pipeline architecture understanding Strong problem-solving and analytical mindset Excellent communication skills to work with stakeholders across technology, investment, and operations teams. Ability to work in a fast-paced environment with tight deadlines. Hiring and Management experience Experience with CI/CD pipelines and DevOps practices. Salary Range $170,000—$200,000 USD", "summaryDescription" : "Data Operations Manager at Verition Group LLC. Skills: Data operations, AI enablement, Cloud platform management. Support Market Data platform in the cloud. Prepare datasets to enable AI", "postedDate" : "2026-06-14T19:19:09.188", "createdAt" : "2026-06-14T19:19:09.188", "lastUpdated" : "2026-06-15T22:09:27.810", "ingestTimestamp" : "2026-06-14T19:19:09.188", "mongoId" : "6a2c7bcd74d8ee00a094b177", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 170000, "salaryAnnualMax" : 200000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Data quality processing", "Pipeline monitoring", "IAM processes", "AD group usage", "AWS access points", "Leadership", "Data operations", "AI enablement", "Cloud platform management", "Client management", "Demand management", "Access controls", "System architecture", "Pipeline architecture", "CI/CD pipelines", "DevOps practices", "Market data", "Security master data", "Corporate actions data", "Portfolio Management", "Trading", "Risk", "Ref Data", "Operations", "Financial services", "Buy side", "Multi Strat", "Hedge Fund", "AI use cases", "Power BI" ], "skillCount" : 30, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 537.552, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.97 }, { "id" : "6a30674cf292fd229cfbb6b7", "title" : "Principal Architect – Data & AI Solutions", "company" : "3Cloud", "industry" : "Consulting", "salary" : { "min" : 168400.0, "max" : 217800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote - US", "locations" : [ "Remote - US" ], "timestamp" : "2026-06-16T08:12:34.815", "fingerprint" : "c34f1767305501a1d398d93179115d1869e788c85f1fd2fc4109a9e84649ac11", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/3cloud/jobs/8592986002?gh_jid=8592986002", "externalId" : "8592986002", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Data, Analytics, AI, Microsoft Azure, Azure Data Services, Azure AI, Synapse, Fabric, Databricks", "professionalSkills" : [ "Solution strategy", "Deal closure", "Technical discoveries", "Solution design", "Business outcomes", "Technical feasibility", "ROI articulation", "Executive presentations", "Architecture reviews", "Proposals", "Thought leadership", "Client impact" ], "hardSkillsList" : [ "Data engineering", "Data architect", "Machine learning", "AI", "Solution architecture" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Data engineering", "level" : "intermediate" }, { "name" : "Data architect", "level" : "intermediate" }, { "name" : "Machine learning", "level" : "intermediate" }, { "name" : "AI", "level" : "intermediate" }, { "name" : "Solution architecture", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Microsoft platform, Azure", "majorSkillsList" : [ "Microsoft platform", "Azure" ], "coreResponsibilities" : "Lead as a technical evangelist, Serve as a trusted advisor for clients, Shape Data & AI conversations, Develop compelling solution visions, Partner closely with sales teams, Partner closely with account teams, Drive opportunity qualification, Drive solution strategy, Drive deal closure, Lead technical discoveries with clients, Understand business priorities, Understand decision criteria, Understand value drivers, Translate priorities into architectures, Lead design of Data & AI solutions, Present Data & AI solutions, Articulate business outcomes, Articulate technical feasibility, Articulate ROI, Provide executive-level technical depth, Influence client stakeholders, Lead technical credibility, Conduct whiteboarding sessions, Conduct architecture reviews, Develop proposals, Deliver executive presentations, Guide architects, Mentor data scientists, Ensure solution consistency, Ensure technical excellence, Align with go-to-market strategy, Identify opportunities to expand pipeline, Lead innovation workshops, Lead POVs, Lead targeted thought leadership, Ensure proposed solutions align with Microsoft best practices, Ensure proposed solutions align with security standards, Ensure proposed solutions align with regulatory requirements, Stay current on Microsoft Data & AI roadmaps, Stay current on industry trends", "teamCollaboration" : "Partner with sales teams; Partner with account teams; Guide architects; Mentor data scientists", "domainKnowledge" : "Data & AI; Microsoft Data & AI; Azure Data Services; Azure AI; Synapse; Fabric; Databricks; Cloud-native architecture", "domainList" : [ "data-ai", "microsoft-data-ai", "azure-data-services", "azure-ai", "synapse", "fabric", "databricks", "cloud-native-architecture" ], "domainSpecificKnowledge" : [ "Data & AI", "Microsoft Data & AI", "Azure Data Services", "Azure AI", "Synapse", "Fabric", "Databricks", "Cloud-native architecture" ], "toolProficiency" : [ "Microsoft platform" ], "communicationSkills" : "Executive presentations; Whiteboarding; Storytelling", "continuousLearning" : "Stay current on Microsoft Data & AI roadmaps; Stay current on industry trends", "innovationCreativity" : "Innovation workshops; POVs; Thought leadership", "problemSolvingSkills" : "Root cause analysis; Troubleshooting", "outcomesObjectives" : "Drive opportunity qualification; Drive solution strategy; Drive deal closure; Influence pipeline progression; Close deals", "qualificationsBasic" : "10+ years of experience in Data, Analytics, or AI roles, Proven experience leading pre-sales or client-facing technical engagements, Deep hands-on expertise with Microsoft Data & AI, Ability to translate complex technical capabilities into clear business value narratives, Demonstrated $500k+ deal success, Executive presence, Architectural mindset, Excellent communication skills", "qualificationsPreferred" : "Experience with Azure Data Services, Experience with Azure AI, Experience with Synapse/Fabric, Experience with Databricks on Azure", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you! At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other. Principal Architect - Data & AI SME Responsibilities · Lead as a technical evangelist and trusted advisor for clients, shaping early-stage Data & AI conversations into compelling solution visions built on the Microsoft platform. · Partner closely with sales and account teams to drive opportunity qualification, solution strategy, and deal closure for Data & AI engagements. · Lead technical discoveries with clients to understand business priorities, decision criteria, and value drivers, translating them into winning Data & AI architectures. · Lead design and present Data & AI solutions that clearly articulate business outcomes, technical feasibility, and ROI. · Provide executive-level technical depth in Azure with depth in data engineering, data architect, machine learning, or AI to influence client stakeholders from practitioner to C-level. · Lead technical credibility throughout the sales cycle, including whiteboarding sessions, architecture reviews, proposals, and executive presentations. · Guide and mentor architects and data scientists to ensure solution consistency, technical excellence, and alignment with go-to-market strategy. · Identify and lead opportunities to expand pipeline through innovation workshops, POVs, and targeted thought leadership aligned to Microsoft Data & AI offerings. · Ensure proposed solutions align with Microsoft best practices, security standards, and regulatory requirements. · Stay current on Microsoft Data & AI roadmaps and industry trends to continuously sharpen competitive positioning and client impact. Requirements · 10+ years of experience in Data, Analytics, or AI roles, with significant exposure to enterprise client environments. · Proven experience leading pre-sales or client-facing technical engagements, including discovery, solution design, and executive presentations. · Deep hands-on expertise with Microsoft Data & AI in at least one of Azure Data Services, Azure AI, Synapse/Fabric, Databricks on Azure). · Strong ability to translate complex technical capabilities into clear business value narratives that resonate with technical and non-technical stakeholders. · Demonstrated $500k+ deal success partnering with sales and account teams to influence pipeline progression and close deals. · Executive presence with experience leading the C-suite engagement and partnering with senior leaders as a trusted technical advisor. · Strong architectural mindset with the ability to design end-to-end Data & AI solutions aligned to client objectives, security, and governance needs. · Excellent communication skills, including whiteboarding, storytelling, and formal presentations. · Ability to work in a fast-paced environment  Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At this time, we cannot sponsor applicants for work visas. This Job Posting will expire on Monday, June 22nd, 2026. 3Cloud Total Rewards Highlights Include:  Flexible work location with a virtual first approach to work!  401(K) with match up to 50% of your 6% contributions of eligible pay  Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days  Two medical plan options to allow you the choice to elect what works best for you! Option for vision and dental coverage  100% employer paid coverage for life and disability insurance Paid leave for birth parents and non-birth parents  Option for Healthcare FSA, HSA, and Dependent Care FSA $67.00 monthly tech and home office allowance Utilization and/or discretionary bonus eligibility based on role  Employee Assistance Program to help with everyday challenges 3Cloud offers competitive compensation. In addition to base pay employees are eligible to receive an annual discretionary/utilization bonus. If you are hired at 3Cloud your final base salary is based on factors such as skills, education, experience and/or geographic location. Please keep in mind that the range mentioned above includes the full base salary range for the role. It is not typical for offers to be made at or near the top of the range. Base Salary Range $168,400—$217,800 USD Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At this time, we cannot sponsor applicants for work visas.", "summaryDescription" : "Principal Architect – Data & AI Solutions at 3Cloud. Skills: Microsoft platform, Azure. Lead as a technical evangelist. Serve as a trusted advisor for clients", "postedDate" : "2026-06-15T23:27:41.593", "createdAt" : "2026-06-15T23:27:41.593", "lastUpdated" : "2026-06-16T08:12:34.815", "ingestTimestamp" : "2026-06-15T23:27:41.593", "mongoId" : "6a30674cf292fd229cfbb6b7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 168400, "salaryAnnualMax" : 217800, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Data engineering", "Data architect", "Machine learning", "AI", "Solution architecture", "Leadership", "Mentoring", "Microsoft platform", "Azure", "Solution strategy", "Deal closure", "Technical discoveries", "Solution design", "Business outcomes", "Technical feasibility", "ROI articulation", "Executive presentations", "Architecture reviews", "Proposals", "Thought leadership", "Client impact", "Data & AI", "Microsoft Data & AI", "Azure Data Services", "Azure AI", "Synapse", "Fabric", "Databricks", "Cloud-native architecture" ], "skillCount" : 29, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Executive", "dataQualityScore" : 1.0, "_score" : 537.3686, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305649f292fd229cf26d45", "title" : "Data Center Operations Manager", "company" : "Amazon Data Services, Inc.", "industry" : "Operations, IT, Support Engineering, Data Center Operations, Cloud Computing", "salary" : { "min" : 128000.0, "max" : 174000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Jessup, Maryland, USA", "locations" : [ "Jessup, Maryland, USA" ], "timestamp" : "2026-06-16T08:31:28.102", "fingerprint" : "7e7df3d14a085e89ef0922c92399cf052cafd71a54ae1ba4b869d519da9d3405", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10448864/apply", "externalId" : "05026675-112e-46de-9ea7-8563447ab09a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Jessup", "state" : "Maryland", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.1470015,-76.7699177" } ], "locationText" : "Jessup, Maryland, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Electrical systems, Mechanical systems", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Operational metrics analysis", "Budget management", "Performance monitoring" ], "hardSkills" : [ { "name" : "Operational metrics analysis", "level" : "intermediate" }, { "name" : "Budget management", "level" : "intermediate" }, { "name" : "Performance monitoring", "level" : "intermediate" } ], "majorSkills" : "Data center operations, Team leadership, Operational efficiency", "majorSkillsList" : [ "Data center operations", "Team leadership", "Operational efficiency" ], "coreResponsibilities" : "Oversee daily data center operations, Manage operational budgets, Ensure compliance with safety and security policies, Develop and implement operational procedures, Manage vendor relationships, Coordinate with cross-functional teams, Monitor and report on operational metrics, Lead and mentor operations staff, Identify and implement process improvements, Manage capacity planning and resource allocation, Oversee maintenance and repair of data center equipment, Respond to operational incidents", "teamCollaboration" : "Cross-functional teams; Vendor relationships; Stakeholder engagement", "projectManagementSkills" : [ "Process improvement", "Resource allocation" ], "domainKnowledge" : "Data center infrastructure; Electrical systems; Mechanical systems; Network infrastructure", "domainList" : [ "data-center-infrastructure", "electrical-systems", "mechanical-systems", "network-infrastructure" ], "domainSpecificKnowledge" : [ "Data center infrastructure", "Electrical systems", "Mechanical systems", "Network infrastructure" ], "toolProficiency" : [ "DCIM tools" ], "communicationSkills" : "Report operational metrics; Present to stakeholders", "documentationSkills" : "Operational procedures; Maintenance logs", "continuousLearning" : "Process improvement initiatives", "problemSolvingSkills" : "Root cause analysis; Troubleshooting operational issues", "specialRequirements" : "On-call rotation", "outcomesObjectives" : "Ensure high availability; Optimize operational efficiency; Maintain safety standards; Manage costs effectively", "qualificationsBasic" : "5+ years of experience in data center operations, Bachelor's degree or equivalent experience, Experience managing teams", "qualificationsPreferred" : "Master's degree in a related field, Experience with data center infrastructure management (DCIM) tools, Knowledge of electrical and mechanical systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of Data Centers. We are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding, and the drive and vision to take Amazon Data Center Operations to the next level. The successful candidate will have experience managing people with varying skillsets, devising strategies, mentoring people in all levels, sponsoring projects, and proposing technical solutions. As a Data Center Operations Manager with Amazon Web Services you will support the National Mission in a challenging, but rewarding environment. This position requires that the candidate selected be a US citizen and obtain and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities - Prioritize and assign trouble tickets to data center technicians and operators - Routinely review ticket queue for large events and address accordingly - Coordinate change management resources - Guide, train, and educate data operations technicians on the best practices related to all service owner issues - Manage and deliver mid-size projects - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Manage a diverse team of data technicians with varying skills - Provide weekly report to the data center cluster manager - Maintain the on-call schedule coordinating absence and vacations - Recruit and train data technicians to ensure appropriate staffing levels - Host weekly staff meetings - Write and deliver performance reviews for staff About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - Associate's degree or above, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner) - 2+ years of management, or 2+ years of people management experience Preferred Qualifications: - Bachelor’s degree in an IT-related field or an equivalent combination of education and experience - 2+ years of experience in a Data Center environment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, MD, Jessup - 128,700.00 - 174,000.00 USD annually", "summaryDescription" : "Data Center Operations Manager at Amazon Data Services, Inc.. Skills: Data center operations, Team leadership, Operational efficiency. Oversee daily data center operations. Manage operational budgets", "postedDate" : "2026-06-15T00:00:00.000", "createdAt" : "2026-06-15T21:58:02.297", "lastUpdated" : "2026-06-16T08:31:28.102", "ingestTimestamp" : "2026-06-15T21:58:02.297", "mongoId" : "6a305649f292fd229cf26d45", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10448864/apply", "salaryAnnualMin" : 128000, "salaryAnnualMax" : 174000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Operational metrics analysis", "Budget management", "Performance monitoring", "Data center operations", "Team leadership", "Operational efficiency", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Process improvement", "Resource allocation", "Data center infrastructure", "Electrical systems", "Mechanical systems", "Network infrastructure", "DCIM tools" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 537.1525, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306175f292fd229cf96987", "title" : "HR Operations Specialist", "company" : "Continental", "industry" : "Automotive", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "MYR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for HR Operations Specialist in Petaling Jaya, Malaysia, adjusted for mid-seniority and the automotive industry." }, "location" : "Petaling Jaya, Selangor, MY", "locations" : [ "Petaling Jaya", "Selangor", "MY" ], "timestamp" : "2026-06-16T06:39:16.298", "fingerprint" : "df53c13019911e5994d355ec136e930a2ea013228e3f45541ef87b488d0d86fc", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Continental/744000132133771-hr-operations-specialist", "externalId" : "744000132133771", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Petaling Jaya", "state" : "Selangor", "country" : "Malaysia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "3.0988792,101.6454202" } ], "locationText" : "Petaling Jaya, Selangor, Malaysia", "employmentType" : "CONTRACT", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "HR operations", "HR administration", "Training coordination", "HR shared services", "Data analysis" ], "hardSkillsList" : [ "HR documentation", "Record maintenance", "Document filing", "Process coordination", "Audit reporting", "Grant applications", "Levy utilisation tracking", "Claims submission", "Documentation maintenance", "Deadline monitoring", "Record keeping", "Correspondence maintenance", "Compliance checks" ], "hardSkills" : [ { "name" : "HR documentation", "level" : "intermediate" }, { "name" : "Record maintenance", "level" : "intermediate" }, { "name" : "Document filing", "level" : "intermediate" }, { "name" : "Process coordination", "level" : "intermediate" }, { "name" : "Audit reporting", "level" : "intermediate" }, { "name" : "Grant applications", "level" : "intermediate" }, { "name" : "Levy utilisation tracking", "level" : "intermediate" }, { "name" : "Claims submission", "level" : "intermediate" }, { "name" : "Documentation maintenance", "level" : "intermediate" }, { "name" : "Deadline monitoring", "level" : "intermediate" }, { "name" : "Record keeping", "level" : "intermediate" }, { "name" : "Correspondence maintenance", "level" : "intermediate" }, { "name" : "Compliance checks", "level" : "intermediate" } ], "majorSkills" : "HR operations, Training administration, HRD Corp processes", "majorSkillsList" : [ "HR operations", "Training administration", "HRD Corp processes" ], "coreResponsibilities" : "Provide day-to-day HR operational support, Prepare and maintain HR operational reports, Prepare and maintain HR operational dashboards, Ensure training and communication processes comply with policies, Ensure training and communication processes comply with data, Administer HRD Corp-related processes, Coordinate with training providers, Coordinate with internal stakeholders, Monitor deadlines for grant submissions, Monitor deadlines for claim submissions, Monitor deadlines for documentation updates, Follow-up to minimise rejected claims, Follow-up to minimise delayed claims, Maintain proper records of approved grants, Maintain records of claims status, Maintain records of levy balance/utilisation, Maintain records of related correspondence, Serve as point of contact for HRD Corp, Support internal audits related to training grants, Support compliance checks related to training grants, Support internal audits related to levy-funded programs, Support compliance checks related to levy-funded programs, Provide periodic updates to management on levy utilisation, Provide periodic updates to management on claim status, Provide periodic updates to management on approved training, Provide periodic updates to management on opportunities to, Identify opportunities to improve operational efficiency, Identify opportunities to improve employee experience, Identify opportunities to improve communication effectiveness, Support additional HR operational projects, Support additional HR operational tasks", "teamCollaboration" : "Coordinate with training providers; Coordinate with internal stakeholders; Support internal audits; Support compliance checks", "domainKnowledge" : "HRD Corp; Levy utilisation; Training grants; Employer guidelines; Allowable cost requirements", "domainList" : [ "hrd-corp", "levy-utilisation", "training-grants", "employer-guidelines", "allowable-cost-requirements" ], "domainSpecificKnowledge" : [ "HRD Corp", "Levy utilisation", "Training grants", "Employer guidelines", "Allowable cost requirements" ], "toolProficiency" : [ "HRIS", "LMS", "Excel", "Reporting tools" ], "documentationSkills" : "HR documentation; Record maintenance; Document filing; Maintain required supporting documents", "problemSolvingSkills" : "Identify opportunities to improve operational efficiency; Identify opportunities to improve employee experience; Identify opportunities to improve communication effectiveness", "outcomesObjectives" : "Minimise rejected or delayed claims", "qualificationsBasic" : "3–5 years of experience in HR operations, 3–5 years of experience in HR administration, 3–5 years of experience in training coordination, 3–5 years of experience in HR shared services, Experience preparing management reports, Experience preparing dashboards, Experience with HR data analysis, Experience working with HRIS, Experience working with LMS, Experience working with Excel, Experience working with reporting tools", "qualificationsPreferred" : "Hands-on experience in training administration, HRD Corp/HRDF grant and claims administration", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary. * Provide day-to-day HR operational support including HR documentation, record maintenance, document filing, and process coordination. * Prepare and maintain accurate audit ready related HR operational reports and dashboards on a weekly, monthly, quarterly, and annual basis * Ensure training and communication processes comply with internal policies and data privacy requirements. * Administer HRD Corp-related processes including grant applications, levy utilisation tracking, claims submission, and maintenance of required supporting documents in line with applicable employer guidelines and schemes. * Coordinate with training providers and internal stakeholders to ensure training programs meet claimability and documentation requirements under relevant HRD Corp processes and allowable cost requirements. * Monitor deadlines for grant submissions, claim submissions, documentation updates, and follow-ups to minimise rejected or delayed claims. * Maintain proper records of approved grants, claims status, levy balance/utilisation, and related correspondence. * Serve as the point of contact for HRD Corp administrative matters and support internal audits or compliance checks related to training grants and levy-funded programs. * Provide periodic updates to management on levy utilisation, claim status, approved training budgets, and opportunities to optimise available training support. HRD Corp positions levy-funded training as a way for employers to access training and development support and improve workforce capability. * Identify opportunities to improve operational efficiency, employee experience, and communication effectiveness. * Support additional HR operational projects/tasks as assigned. ## Qualifications * Bachelor’s degree in Human Resources, Business Administration, Management, or related field. * 3–5 years of experience in HR operations, HR administration, training coordination, or HR shared services. * Hands-on experience in training administration and HRD Corp/HRDF grant and claims administration is strongly preferred * Experience in preparing management reports, dashboards, and HR data analysis. * Experience working with HRIS, LMS, Excel, and reporting tools ## Additional Information • At Continental, we let your ideas shape the future to make a meaningful difference in the world, and to themselves. • Opportunity to gain global experience and build networks from international mobility across our vast organization. • Competitive salary, bonuses and pension contributions. Beyond that, you’ll enjoy generous leave, medical care and a highly competitively staff benefits package. • We foster our people’s talent so they can master their career journeys and realize their greatest potential. • Open, inspiring and rewarding corporate culture • Flexible working conditions that help you enjoy your work-life balance. Ready to drive with Continental? Take the first step and fill in the online application.", "summaryDescription" : "HR Operations Specialist at Continental. Skills: HR operations, Training administration, HRD Corp processes. Provide day-to-day HR operational support. Prepare and maintain HR operational reports", "postedDate" : "2026-06-15T07:54:22.000", "createdAt" : "2026-06-15T23:46:29.629", "lastUpdated" : "2026-06-16T06:39:16.298", "ingestTimestamp" : "2026-06-15T23:46:29.629", "mongoId" : "6a306175f292fd229cf96987", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "HR documentation", "Record maintenance", "Document filing", "Process coordination", "Audit reporting", "Grant applications", "Levy utilisation tracking", "Claims submission", "Documentation maintenance", "Deadline monitoring", "Record keeping", "Correspondence maintenance", "Compliance checks", "HR operations", "Training administration", "HRD Corp processes", "HR administration", "Training coordination", "HR shared services", "Data analysis", "HRD Corp", "Levy utilisation", "Training grants", "Employer guidelines", "Allowable cost requirements", "HRIS", "LMS", "Excel", "Reporting tools" ], "skillCount" : 29, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 534.45905, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306078f292fd229cf8e693", "title" : "Product Data Specialist", "company" : "LG Electronics", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Product Data Specialist in Alpharetta, United States, adjusted for the technology industry and company size." }, "location" : "Alpharetta, GA", "locations" : [ "Alpharetta", "GA" ], "timestamp" : "2026-06-16T06:22:32.751", "fingerprint" : "b64073ed4d0c895c18ccc7928b0f1daf8d1a72f77123a0b3c48be94b6f8482fe", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/lgelectronics/jobs/5257778008", "externalId" : "5257778008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Alpharetta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0755962,-84.2945964" } ], "locationText" : "Alpharetta, Georgia, United States", "minimumEducation" : "Bachelor's", "remoteFriendly" : false, "rawDescription" : "Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, \"Jeong-do Management,\" embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. The Opportunity: Location will be in Alpharetta, GA Ensure consistency and accuracy of data across Product Information Management (PIM) and Digital Asset Management (DAM) systems. Support the RAG (Retrieval-Augmented Generation) database by ensuring documents are properly indexed, retrievable, and aligned with user queries. Manage and organize documents in the database, including submittals, owner manuals, engineering manuals, installation manuals, service manuals, and other relevant technical documents. Review new documents, classify them into appropriate categories, and ensure proper metadata and tagging for efficient retrieval. Maintain data quality by updating, correcting, or removing outdated or inaccurate content in the database. Monitor customer feedback and usage patterns to identify gaps or improvement areas in the database content. Collaborate with technical and support teams to validate document accuracy and relevance. Participate in periodic data quality audits and database optimization reviews. Document processes, changes, and best practices for ongoing database management and continuous improvement. Qualifications: Bachelor’s degree in a relevant field (e.g., Information Management, Engineering, Computer Science, or related discipline), or equivalent education and/or experience. Basic understanding of data management principles, including data accuracy, consistency, and organization. Familiarity with Product Information Management (PIM) or Digital Asset Management (DAM) systems (hands-on experience a plus, not required). Basic experience with databases or structured data, such as using Excel, Google Sheets, or simple database tools. Strong attention to detail and ability to follow detailed instructions. Effective written and verbal communication skills, with the ability to collaborate in a team environment. Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook). Strong organizational skills and ability to manage multiple tasks in a fast-paced environment Recruiting Range $29—$29 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.", "summaryDescription" : "Product Data Specialist at LG Electronics", "postedDate" : "2026-06-15T23:25:25.892", "createdAt" : "2026-06-15T23:25:25.892", "lastUpdated" : "2026-06-16T06:22:32.751", "ingestTimestamp" : "2026-06-15T23:25:25.892", "mongoId" : "6a306078f292fd229cf8e693", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 534.1608, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c94e874d8ee00a098be01", "title" : "IT Specialist — Data & Solution Architecture (CSL)", "company" : "Getnet", "industry" : "FinTech", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior IT Specialist in Madrid, Spain, adjusted for the FinTech industry and company size." }, "location" : "Madrid, Madrid, Spain", "locations" : [ "Madrid", "Madrid", "Spain" ], "timestamp" : "2026-06-15T09:07:47.289", "fingerprint" : "c11f2d65515a9dd13b54c0f5a3e02c5a58ee893d9c35f72cbd7a9fba3aa6f784", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/getnet/jobs/4862872101", "externalId" : "4862872101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Madrid", "state" : "Madrid", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "40.4237276,-3.6899043" } ], "locationText" : "Madrid, Madrid, Spain", "employmentType" : "FULL_TIME", "technicalSkills" : "Data architecture, Data Lake, Lakehouse, Event-driven architectures, Service-oriented architectures, Data integration platforms, ADF, Databricks, Azure, Data modeling, Data governance frameworks, DAMA, TOGAF, Observability, Logging, Tracing, Monitoring, AWS, GCP, Kubernetes, CI/CD pipelines, Containers", "professionalSkills" : [ "Solution architecture", "Data ingestion", "Data preparation", "Semantic modeling", "Architecture standards", "Data integration", "Data transformation", "Data modeling", "Data governance", "Data mappings", "Data standardization", "Data quality metrics", "Enterprise data platforms" ], "hardSkillsList" : [ "Data ingestion architecture", "Semantic data model", "Architecture standards", "Data ingestion strategies", "Data mappings", "Transformation rules", "Data governance", "Data quality metrics", "Data security models", "Access control models" ], "softSkillsList" : [ "Ownership-driven", "Stakeholder management", "Strategic thinking" ], "hardSkills" : [ { "name" : "Data ingestion architecture", "level" : "intermediate" }, { "name" : "Semantic data model", "level" : "intermediate" }, { "name" : "Architecture standards", "level" : "intermediate" }, { "name" : "Data ingestion strategies", "level" : "intermediate" }, { "name" : "Data mappings", "level" : "intermediate" }, { "name" : "Transformation rules", "level" : "intermediate" }, { "name" : "Data governance", "level" : "intermediate" }, { "name" : "Data quality metrics", "level" : "intermediate" }, { "name" : "Data security models", "level" : "intermediate" }, { "name" : "Access control models", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Ownership-driven" }, { "name" : "Stakeholder management" }, { "name" : "Strategic thinking" } ], "majorSkills" : "Data architecture, Data governance, Data modeling, Cloud environments", "majorSkillsList" : [ "Data architecture", "Data governance", "Data modeling", "Cloud environments" ], "coreResponsibilities" : "Define and evolve data ingestion and preparation architecture, Ensure alignment between technical ingestion pipelines, semantic data, Create, validate, and enforce architecture standards for data, Act as a bridge between engineering teams, external, Ensure consistency across Stage, Common, and Refined layers, Define ingestion strategies by country and data source, Identify and mitigate structural risks, Govern data mappings, transformation rules, and standardization, Disseminate best practices in data architecture and governance, Provide technical guidance to analysts, Ensure full documentation, Manage dependencies, risks, and deliverables with close project", "teamCollaboration" : "Engineering teams; External providers; Business stakeholders; Analysts", "projectManagementSkills" : [ "Agile methodology", "Backlog management" ], "domainKnowledge" : "Payment solutions; Fintech; Data Lake; Lakehouse; EDA / SOA; Data governance frameworks; Regulated environments; Financial services; GDPR", "domainList" : [ "payment-solutions", "fintech", "data-lake", "lakehouse", "eda-soa", "data-governance-frameworks", "regulated-environments", "financial-services", "gdpr" ], "domainSpecificKnowledge" : [ "Payment solutions", "Fintech", "Data Lake", "Lakehouse", "EDA / SOA", "Data governance frameworks", "Regulated environments", "Financial services", "GDPR" ], "toolProficiency" : [ "ADF", "Databricks", "Jira", "Confluence", "Openmetada", "Microsoft Purview" ], "documentationSkills" : "AS-IS / TO-BE architectures; Data models; Ingestion flows; Transformation rules", "continuousLearning" : "Self-development programmes", "problemSolvingSkills" : "Identify and mitigate structural risks", "qualificationsBasic" : "Degree in Engineering, Computer Science, Telecommunications, Mathematics, or equivalent, 8–10 years of experience in data-related roles, Experience with federated and domain-oriented data architectures, Experience with Data Lakes and platforms based on Databricks, Experience in data governance, Experience managing backlogs and applying Agile methodology, Command of Jira and Confluence, Experience with cloud environments (AWS/Azure/GCP), Knowledge of data security and access control models, Experience defining Data Governance frameworks, Experience defining data quality metrics and monitoring frameworks, Experience driving adoption of enterprise data platforms", "qualificationsPreferred" : "Experience with semantic layers / data products, Experience working with external data providers or consulting firms, Familiarity with Microsoft Purview or equivalent tools, Experience in regulated environments (GDPR, financial services), Knowledge of Kubernetes, CI/CD pipelines, and containers", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "✨ Your talent drives our future Getnet is a global technology company specializing in payment solutions for commerce. Founded in Brazil and operating across Latin America and the Iberian Peninsula, we support over 1.3 million merchants with end-to-end services — from POS terminals to e-commerce platforms. We are part of PagoNxt, the global fintech of the Santander Group, and operate as an acquiring hub with a strong presence in Spain, Portugal, Brazil, Mexico, Chile, Argentina, and Uruguay. Our mission is clear: to simplify payments with innovation, security, and scale, helping businesses of all sizes grow with agility. We offer a unified platform that integrates hardware, software, fraud prevention, acquiring, reconciliation, and financial services — all in a single ecosystem, so our clients can focus on growing their business. Being part of Getnet means joining a company that combines the innovation of a fintech with the solidity of a global bank. Imagine your future. Care for your career. Simplify your journey. This means you'll have the chance to build impactful solutions, grow with real development opportunities, and thrive in a culture that values well-being, inclusion, and clarity. We combine flexibility, autonomy, and global collaboration — so you can focus on what matters, connect with purpose, and help shape the future. Here, you'll find space to grow, real opportunities to lead, and a culture where everyone belongs and contributes. ✨ If you want to be part of the next generation of financial solutions, this is the place. Define, govern, and ensure the end-to-end architecture for data ingestion and preparation supporting the Common Semantic Layer (CSL), ensuring alignment between technical ingestion, semantic modeling, and external provider requirements. \uD83D\uDCCC What you'll do Define and evolve the data ingestion and preparation architecture for CSL Ensure alignment between: Technical ingestion pipelines Semantic data model (CSL) External provider data dictionary and mappings Create, validate, and enforce architecture standards for data ingestion and transformation Act as a bridge between engineering teams, external providers, and business stakeholders Ensure consistency across Stage, Common, and Refined layers Define ingestion strategies by country and data source Identify and mitigate structural risks, including: External data dependencies (e.g., NUEK) Undefined or unavailable data sources Mapping misalignment Govern data mappings, transformation rules, and standardization Disseminate best practices in data architecture and governance Provide technical guidance to analysts (Senior IT Analysts) Ensure full documentation, including: AS-IS / TO-BE architectures Data models Ingestion flows Transformation rules Manage dependencies, risks, and deliverables with close project oversight \uD83D\uDCCCTechnical Skills Strong experience in: Data architecture (Data Lake / Lakehouse) Event-driven and service-oriented architectures (EDA / SOA) Data integration platforms (ADF, Databricks, etc. Experience in cloud environments (preferably Azure) Strong data modeling skills (conceptual, logical, semantic) Experience with data governance frameworks (e.g., DAMA, TOGAF) Knowledge of observability (logging, tracing, monitoring) \uD83D\uDCCCRequirements Education Degree in Engineering, Computer Science, Telecommunications, Mathematics, or equivalent. Experience 8–10 years of experience in data‑related roles within the Santander Group, leading both technical and functional teams. Experience within PagoNxt will be highly valued. Experience with federated and domain‑oriented data architectures. Experience with Data Lakes and platforms based on Databricks. Experience in data governance: cataloging, quality, lineage, MDM, standards, etc. Experience managing backlogs and applying Agile methodology. Strong command of Jira and Confluence. Experience with cloud environments (AWS/Azure/GCP). Knowledge of data security and access control models. Experience defining Data Governance frameworks from scratch or scaling them globally. Experience implementing or managing tools such as Openmetada or other data governance tools. Experience defining data quality metrics and monitoring frameworks. Experience driving adoption of enterprise data platforms. \uD83D\uDCCCNice to Have Experience with semantic layers / data products Experience working with external data providers or consulting firms Familiarity with Microsoft Purview or equivalent tools Experience in regulated environments (GDPR, financial services) Knowledge of Kubernetes, CI/CD pipelines, and containers \uD83D\uDCCC Profile Strong end-to-end vision (from ingestion to consumption) Ability to operate in ambiguous and dependency-heavy environments Proactive and ownership-driven mindset Strong stakeholder management and influence skills Strategic thinking combined with execution capability \uD83C\uDFAF What we offer \uD83E\uDE7A Medical insurance \uD83E\uDDB7 Dental insurance \uD83D\uDCAA Wellhub \uD83D\uDE91 Life insurance \uD83D\uDC89 Annual healthcare \uD83D\uDE8C Transportation allowance \uD83C\uDF55 Meal voucher/food voucher \uD83D\uDCB0 Profit sharing program \uD83D\uDCDA Access to self-development programmes \uD83C\uDFE2 Hybrid Collaborative environment: Successful candidate must be prepared to work 60% on site \uD83D\uDCEC Next step Apply and if you know someone who might be looking for this opportunity, share it.", "summaryDescription" : "IT Specialist — Data & Solution Architecture (CSL) at Getnet. Skills: Data architecture, Data governance, Data modeling, Cloud environments. Define and evolve data ingestion and preparation architecture. Ensure alignment between technical ingestion pipelines, semantic data", "postedDate" : "2026-06-14T06:02:03.923", "createdAt" : "2026-06-14T06:02:03.923", "lastUpdated" : "2026-06-15T09:07:47.289", "ingestTimestamp" : "2026-06-14T06:02:03.923", "mongoId" : "6a2c94e874d8ee00a098be01", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Data ingestion architecture", "Semantic data model", "Architecture standards", "Data ingestion strategies", "Data mappings", "Transformation rules", "Data governance", "Data quality metrics", "Data security models", "Access control models", "Ownership-driven", "Stakeholder management", "Strategic thinking", "Data architecture", "Data modeling", "Cloud environments", "Solution architecture", "Data ingestion", "Data preparation", "Semantic modeling", "Data integration", "Data transformation", "Data standardization", "Enterprise data platforms", "Agile methodology", "Backlog management", "Payment solutions", "Fintech", "Data Lake", "Lakehouse", "EDA / SOA", "Data governance frameworks", "Regulated environments", "Financial services", "GDPR", "ADF", "Databricks", "Jira", "Confluence", "Openmetada", "Microsoft Purview" ], "skillCount" : 41, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 532.8425, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2ca54074d8ee00a09b5689", "title" : "IS Support Specialist", "company" : "Gibson Dunn", "industry" : "Legal", "salary" : { "min" : 105000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Senior IS Support Specialist in Los Angeles, adjusted for the legal industry and company size." }, "location" : "Los Angeles", "locations" : [ "Los Angeles" ], "timestamp" : "2026-06-16T01:37:03.488", "fingerprint" : "b6c4169ffae39d826b24b4d27766986a7d3f63ad5231ed171d5f2f901104ce8f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/gibsondunn/jobs/4253324009", "externalId" : "4253324009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Los Angeles", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0536909,-118.2427660" } ], "locationText" : "Los Angeles, California, United States", "technicalSkills" : "Windows 11, MacOS, IOS, Microsoft Office, Exchange, SCCM", "professionalSkills" : [ "Technical support", "Operational support", "Administrative support", "Customer service", "Problem solving", "Project planning", "Organizational skills", "Execution skills", "Relationship building", "Collaboration" ], "hardSkillsList" : [ "Hardware support", "Software support", "Printer support", "Smartphone support", "Audio-visual systems support", "Server support", "Network infrastructure support" ], "softSkillsList" : [ "Interpersonal skills", "Team skills", "Calm under pressure", "Flexibility" ], "hardSkills" : [ { "name" : "Hardware support", "level" : "intermediate" }, { "name" : "Software support", "level" : "intermediate" }, { "name" : "Printer support", "level" : "intermediate" }, { "name" : "Smartphone support", "level" : "intermediate" }, { "name" : "Audio-visual systems support", "level" : "intermediate" }, { "name" : "Server support", "level" : "intermediate" }, { "name" : "Network infrastructure support", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" }, { "name" : "Team skills" }, { "name" : "Calm under pressure" }, { "name" : "Flexibility" } ], "majorSkills" : "Technical support, Operational support, Customer support", "majorSkillsList" : [ "Technical support", "Operational support", "Customer support" ], "coreResponsibilities" : "Provide technical support to customers, Provide operational support for IS functions, Provide administrative support for IS functions, Maintain IS support timeliness, Improve IS support quality, Deliver IS services, Maintain operational availability of equipment, Resolve customer issues, Log customer issues into call tracking program, Contribute solutions to Knowledge Base, Promote effective software utilization, Keep equipment inventory up to date, Provide technical support outside business hours, Prioritize work, Multi-task, Adhere to firm-wide policies, Adhere to departmental policies, Participate on IS projects", "teamCollaboration" : "Active team member", "projectManagementSkills" : [ "Project planning", "Organizational skills", "Execution skills" ], "domainKnowledge" : "Legal environment", "domainList" : [ "legal-environment" ], "domainSpecificKnowledge" : [ "Legal environment" ], "toolProficiency" : [ "ServiceNow", "Asset Management System" ], "communicationSkills" : "Verbal skills; Written skills; Interpersonal skills", "documentationSkills" : "Knowledge Base contributions", "problemSolvingSkills" : "Problem solver; Resolving critical incidents", "specialRequirements" : "Physically able to move equipment, Work overtime as necessary", "qualificationsBasic" : "5+ years of relevant experience, Experience providing support in Windows 11, MacOS and iOS environments, Experience providing support on Microsoft Office products, Exchange and SCCM, Ability to work overtime as necessary, Physically able to move equipment", "qualificationsPreferred" : "Bachelor's degree in a related field or technical school training with equivalent experience, Experience providing IS support in a Legal or Professional Services environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The firm’s work is distinguished by a unique combination of precision and vision. Based in Los Angeles, the IS Support Specialist will be responsible for providing technical support to customers along with operational and administrative support for IS functions in the assigned Gibson office(s). The assigned person will actively participate in maintaining and improving the timeliness and quality of IS support provided to all customer constituencies within assigned office(s) This role reports the local IS Supervisor. Responsibilities include: Executing the effective and timely delivery of IS services, both hardware and software. Interacting effectively with all customer constituencies, in person when possible. Deploying and maintaining the operational availability of all related equipment, including PCs, printers, laptops, smartphones, data communication equipment, audio-visual systems, and, when directed by IS Operations, servers and network infrastructure. Performing effectively as a second-level technical resource to resolve customer issues. Listening attentively to the problems or issues described by customers and logging all pertinent information into the call tracking program, ServiceNow. Contributing detailed solutions to the ServiceNow Knowledge Base. Promoting effective utilization of firm-provided software applications to customers. Keeping equipment inventory up to date at all times in the Asset Management System. Providing technical support and assistance outside of normal business hours as required. Demonstrating strong organizational skills and efficiently prioritizing work, with the ability to multi-task as needed. Maintaining and adhering to firm-wide and departmental policies, standards, operational guidelines, and administrative procedures relating to the IS function. Participating as an active team member on assigned IS projects. Qualifications: Strong verbal, written, interpersonal and team skills. Strong customer service skills. Superior experience with computer hardware, printers, smartphones and audio-visual communications equipment. Strong problem solver, with an ability to work well under pressure. Proven experience effectively resolving critical/major incidents, particularly those that have an impact on high level stakeholders (partners, senior and C-level management). Strong project planning, organizational and execution skills. Strong ability to build and maintain trusted relationships and effectively collaborate at all levels and across all disciplines. Ability to remain calm and reasoned under pressure. Ability to be flexible to meet varied and changing business requirements. Physically able to move equipment. Ability to work overtime as necessary. Experience: Bachelor’s degree in a related field preferred or technical school training with equivalent experience also considered. Experience providing IS support in a Legal or Professional Services environment. Minimum 5+ years of relevant experience. Experience providing support in a Windows 11, MacOS and iOS environments. Experience providing support on Microsoft Office products, Exchange and SCCM Gibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law. Compensation retirement benefits; paid days off, including sick time, and vacation time; parental leave; basic life insurance; Flexible Spending Accounts; as well as discretionary, performance-based bonuses. ______ For technical difficulties with our online application, please contact us at staffrecruiting@gibsondunn.com. Our recruiting support team will respond as soon as possible. ______ Gibson Dunn is committed to ensuring equal employment opportunities for all qualified applicants, including individuals with disabilities. We strive to ensure an inclusive and accessible hiring experience. The Firm will provide reasonable accommodations to qualified individuals with disabilities to enable participation in the application and recruitment process, unless doing so would impose an undue hardship, in accordance with applicable laws and regulations. If you require a reasonable accommodation to complete an application, participate in an interview, or otherwise take part in the recruitment process, please contact us at recruiting-accommodations@gibsondunn.com. Please note, this is a dedicated email inbox established exclusively to assist applicants with accommodation request related to the recruitment process. Inquiries about the status of an application or other non-accommodation matter will not receive a response.", "summaryDescription" : "IS Support Specialist at Gibson Dunn. Skills: Technical support, Operational support, Customer support. Provide technical support to customers. Provide operational support for IS functions", "postedDate" : "2026-06-14T17:30:20.389", "createdAt" : "2026-06-14T17:30:20.389", "lastUpdated" : "2026-06-16T01:37:03.488", "ingestTimestamp" : "2026-06-14T17:30:20.389", "mongoId" : "6a2ca54074d8ee00a09b5689", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 105000, "salaryAnnualMax" : 145000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Hardware support", "Software support", "Printer support", "Smartphone support", "Audio-visual systems support", "Server support", "Network infrastructure support", "Interpersonal skills", "Team skills", "Calm under pressure", "Flexibility", "Technical support", "Operational support", "Customer support", "Administrative support", "Customer service", "Problem solving", "Project planning", "Organizational skills", "Execution skills", "Relationship building", "Collaboration", "Legal environment", "ServiceNow", "Asset Management System" ], "skillCount" : 25, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 0.7777778, "_score" : 532.71857, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307fd4f292fd229c05ead7", "title" : "Clinical Support Specialist", "company" : "MTC Care", "industry" : "Healthcare", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry level Clinical Support Specialist in Missouri, United States, adjusted for industry and company size." }, "location" : "Missouri, United States", "locations" : [ "Missouri", "United States" ], "timestamp" : "2026-06-16T13:06:53.136", "fingerprint" : "696dc2f86372e2dfc663b12804296534891d13df35d7ac2e45543a42d38a9570", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/meditelecare/jobs/4705389005", "externalId" : "4705389005", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Missouri", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Missouri, United States", "minimumEducation" : "High School Diploma", "rawDescription" : "POSITION SUMMARY: The Clinical Support Specialist (“CSS”) role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administrative duties that include, but are not limited to, chart preparation and Behavioral Health Integration. *Please note - This role requires flexibility and may require up to 5 days per week onsite or a mix of remote and onsite, varying week to week, depending on team and business priorities.* ESSENTIAL FUNCTIONS: Onsite Clinical Facilitation Assisting patients by offering education related to their behavioral health visits, whether the treating clinician is conducting the visit in person or via telehealth Providing technical support and assistance for telehealth visits to include room and equipment preparation Supporting clinicians by accessing vitals and other relevant data from the facility’s EMR Procurement of patient referral documents as needed Acting as a liaison between the clinicians and the facility staff Interacting with staff and/or family members as necessary Maintaining responsibility for proper handling and cleaning of MTC Care equipment Behavioral Health Integration (“BHI”) Completing assigned number of BHI cases within the required timeline by gathering necessary information from patient medical records and entering it into the company’s BHI system/software. Clinician Support Providing assistance to assigned clinicians by accessing the facility’s EMR and recording relevant data into our EHR system in preparation for the clinical visit Working closely with the clinician to assure that patient visits run smoothly and efficiently GENERAL REQUIREMENTS: All Clinical Support Specialists are expected to perform all of the core functions as described above as assigned. Each individual role may change from time to time depending on scheduling, the needs of our facility partners, clinician needs, and changes in the healthcare industry. EDUCATION, EXPERIENCE AND LICENSING: Minimum High School Diploma required 1+ year in a healthcare setting preferred, but not required Medical Assistant or CNA certification a plus KNOWLEDGE, SKILLS AND ABILITIES: Basic working knowledge of medical terminology Experience in the use of online healthcare tools Proficiency in Microsoft Office Suite – Outlook, Word, Excel Ability to maintain full confidentiality and compliance with sensitive medical information, including but not limited to HIPAA protected information and PHI. Commitment to providing platinum-level customer service and communication Ability to embrace a company culture of caring and kindness PHYSICAL AND ENVIRONMENTAL REQUIREMENTS: A dedicated home office space with a closing door that is free from distractions and meets HIPAA and PHI standards A reliable home internet connection A valid driver’s license and reliable mode of transportation The ability to travel up to 1 hour in any direction from home office to cover clinics when needed Ability to stand, walk, see, speak, hear – both in person and remotely; use hands, fingers to type or use manual equipment, reach with hands and arms. Regularly required to stoop, bend, crouch. Specific vision requirements include close-up corrected vision Must be able to lift, push, pull up to 30 lbs. without restrictions Ability to remain sedentary for long periods of time while working on administrative tasks May be exposed to bodily fluids, viruses or other infectious diseases within a healthcare facility Potential exposure to cleaning chemicals used within a healthcare facilities DISCLAIMER: This description is not a complete listing of every responsibility, task, and requirement for a Clinical Support Specialist. MTC Care reserves the right to add, delete, or re-assign portions of this description at any time based on business and patient needs. About Us MTC Care is the industry leader in providing exceptional behavioral health services to patients residing in skilled nursing and assisted living communities. Our commitment to delivering top-notch behavioral health services reflects a deep understanding of the challenges faced by aging residents. Our clinical team includes trained psychiatry and psychology providers with a focus on tailored interventions to ensure quality of life for patients, a supportive environment that promotes mental well-being, interdisciplinary collaboration, and compliance with regulatory organizations. MTC Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. 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