Geotab
Technology
ITSupportSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“IT Support Specialist at Geotab. Skills: IT support, End-user computing, Workplace IT infrastructure. Respond to Service Desk tickets. Maintain SLA compliance”
Industry & Context.
Problem-solving skills; Analytical skills
What They're Looking For.
Must Have
1-3 years IT support experience, Post-Secondary Diploma/Degree in Computer Science, IT, or Engineering
What You'll Do.
Respond to Service Desk tickets
Maintain SLA compliance
Configure workstations
Configure peripherals
Provide hardware troubleshooting
Provide software troubleshooting
Perform patch management
Perform vulnerability remediation
Perform agent maintenance
Support Google Workspace administration
Manage Google Workspace accounts
Maintain badge access systems
Support badge access systems
Maintain meeting rooms
Support meeting rooms
Track IT asset inventory
Manage IT asset inventory
Maintain IT asset inventory
Order corporate mobile devices
Activate corporate mobile devices
Upgrade corporate mobile devices
Contribute to IT knowledge base
Maintain IT knowledge base
Contribute to IT documentation
Maintain IT documentation
Oversee IT operations for office spaces
Oversee IT operations for LAN rooms
Oversee IT operations for data closets
Support networking hardware
Assist with A/V equipment installation
Assist with A/V equipment maintenance
Work with vendors for ISP connections
Work with vendors for power circuits
Work with vendors for cabling
Ensure best practices for power
Ensure best practices for cooling
Ensure best practices for cabling
Ensure best practices for labeling
Support office expansions
Support office renovations
Support office closures
Support new site deployments
Perform audits of IT equipment
Perform audits of IT infrastructure
Participate in incident response
Participate in troubleshooting
Ensure compliance with IT security policies
Remediate identified gaps
Handle shipping of IT equipment
Handle receiving of IT equipment
How You'll Work.
Team & Collaboration
Work with multiple teams; Collaborate with Facilities
Communication Scope
Verbal communication; Written communication
Full Job Description
Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an IT Support Specialist who will provide efficient end-user computing support across Geotab’s offices and remote workforce while ensuring IT standards are followed globally. If you love technology, and are keen to join an industry leader — we would love to hear from you! What you'll do: As an IT Support Specialist your key area of responsibility will be providing eff
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