ITSupportSpecialist

WHY JOIN TAXRISE? At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients. Join us and make a tangible difference in people’s lives while growing your career with a team that values your contributions. ABOUT THE ROLE The IT Support Specialist is responsible for providing technical support to ensure the smooth and efficient operation of the organization's IT systems. The purpose of this role is to ensure that all technology-related issues are resolved in a timely manner, and that users are able to work effectively and efficiently with the IT systems and tools available to them. You will work closely with users across the organization to diagnose and troubleshoot technical issues, and provide guidance on the use of various hardware and software solutions. You will be responsible for monitoring and maintaining the organization's IT infrastructure, including servers, networks, and databases, to ensure that they are secure, reliable, and available. We’re all about that in-person vibe—this role is 100% on-site! If you’re excited to work side-by-side with our team (or are ready to make the move), then you’re a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting! HOW YOU'LL BE REWARDED Base pay: $28.00 - $30.00 per hour (full-time, 40 hours per week) WHAT YOU’LL DO Help Desk we consider all qualified candidates. WHAT WE OFFER We believe in taking care of our team so they can take care of our clients. Here’s what you can expect as part of the TaxRise family: Medical, Dental, and Vision Insurance (starting after 60 days) Paid Time Off 401(k) retirement plan with company match Professional Development Program to support your growth Access to our on-site gym and gaming lounge Catered team