{ "count" : 36405, "data" : [ { "id" : "6a2c60c074d8ee00a08f346e", "title" : "Telephone Support Agent", "company" : "AJ Bell", "industry" : "Financial Services", "salary" : { "min" : 22000.0, "max" : 27000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Telephone Support Agent in Manchester, UK, adjusted for the FinTech industry." }, "location" : "Manchester, England, United Kingdom", "locations" : [ "Manchester", "England", "United Kingdom" ], "certifications" : [ "Paid study support for professional qualifications" ], "timestamp" : "2026-06-15T02:07:38.424", "fingerprint" : "1fcf2e16ee360465b40852669df65589f3b1ac60b7adf3d106bcd8da2ec0f0f1", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AJBell1/744000131719424-telephone-support-agent", "externalId" : "744000131719424", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, England, United Kingdom", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "Microsoft Word, Microsoft Excel, Microsoft Outlook", "professionalSkills" : [ "Customer service", "Client services" ], "hardSkillsList" : [ "Telephone manner", "Written communication", "Verbal communication" ], "softSkillsList" : [ "Patience", "Empathy" ], "hardSkills" : [ { "name" : "Telephone manner", "level" : "intermediate" }, { "name" : "Written communication", "level" : "intermediate" }, { "name" : "Verbal communication", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Patience" }, { "name" : "Empathy" } ], "majorSkills" : "Customer support, Query resolution", "majorSkillsList" : [ "Customer support", "Query resolution" ], "coreResponsibilities" : "Answer customer questions, Resolve customer queries, Handle inbound calls, Respond to emails, Use secure messaging system, Manage interactions in line with SLAs, Manage interactions in line with compliance policies", "teamCollaboration" : "Friendly supportive environment; Sense of teamwork", "domainKnowledge" : "Financial services", "domainList" : [ "financial-services" ], "domainSpecificKnowledge" : [ "Financial services" ], "toolProficiency" : [ "Microsoft Word", "Microsoft Excel", "Microsoft Outlook" ], "communicationSkills" : "Written communication; Verbal communication; Telephone manner", "continuousLearning" : "Full training provided; Ongoing support provided; Learning and development opportunities", "problemSolvingSkills" : "Query resolution", "specialRequirements" : "Work 1 in 3 Saturdays, Work occasional bank holidays", "qualificationsBasic" : "Minimum 5 GCSEs grades 9-4 (A-C), Maths and English GCSEs, Excellent customer service skills, Polite and professional telephone manner, Written communication skills, Verbal communication skills, Competent with Microsoft Word, Competent with Microsoft Excel, Competent with Microsoft Outlook, Ability to work under pressure, Ability to meet deadlines, Patience when supporting customers, Empathy when supporting customers", "qualificationsPreferred" : "Previous contact centre experience, Financial services experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We’re looking to recruit hardworking, customer-centric individuals to join our telephone support teams, where you will play a key role in providing our award-winning service to our customers. If you enjoy working with people and have experience in customer service, hospitality, retail, administration, or simply have a natural ability to help others, this could be the role for you. You don’t need previous financial services experience, or any specific background, as we provide full training and ongoing support to help you succeed. At AJ Bell, we believe investing should feel good, and our customer support teams play a vital role in making that happen every day. We have big growth plans with multiple opportunities available. Inductions will take place for these roles on a 3-weekly basis. What does the job involve? Our telephone support agents are the first point of contact for AJ Bell and Investcentre customers, helping to answer questions and resolve queries across our award-winning product range. You’ll handle inbound calls, respond to emails, and use a secure messaging system, ensuring all interactions are managed in line with service level agreements and compliance policies. This is a fast-paced client services environment where you will receive full training and ongoing support to build your knowledge, confidence and capability in the role. Career development is an important part of life at AJ Bell, and when the time is right, we’ll support you to take the next step. We also offer paid study support for professional qualifications. Knowledge & Experience: You will have a minimum of 5 GCSEs grades 9-4 (A-C) or equivalent, including Maths and English. * Excellent customer service skills with a polite and professional telephone manner. * Strong communication skills, both written and verbal. * Competent with Microsoft Word, Excel and Outlook. * Ability to work under pressure and meet deadlines. * Patience and empathy when supporting customers who may need extra help. * Previous contact centre or financial services experience is not essential, we provide full training to help you succeed. This is a 40-hour per week role on a rota basis, Monday to Saturday between 8am–9pm. You’ll work 1 in 3 Saturdays (10am–2pm) and occasional bank holidays when the US market is open. At AJ Bell, you’ll find a friendly, supportive working environment with a strong sense of teamwork and pride in what we do, reflected in our guiding principles. About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer * Starting salary of £27,100 (can be higher dependent on previous financial services experience) * 25 days holiday, increasing with service + buy/sell scheme + bank holidays * 6% Pension with matched contributions * Discretionary bonus scheme * Share schemes (including free shares and BAYE) * Health Cash Plan and discounted private healthcare * Free onsite gym * Enhanced family leave (subject to qualifying criteria) * Travel and bike loan schemes * Employee Assistance Programme Life at AJ Bell * Regular social events including summer and Christmas parties * Learning and development opportunities tailored to you * Casual dress code * Friendly, supportive team environment Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend 3-4 days per week in the office. For new team members, the first 3 months will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We’re committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. Agency information This vacancy is being managed exclusively by our in-house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates.", "summaryDescription" : "Telephone Support Agent at AJ Bell. Skills: Customer support, Query resolution. Answer customer questions. Resolve customer queries", "postedDate" : "2026-06-11T16:24:39.000", "createdAt" : "2026-06-13T14:52:04.632", "lastUpdated" : "2026-06-15T02:07:38.424", "ingestTimestamp" : "2026-06-13T14:52:04.632", "mongoId" : "6a2c60c074d8ee00a08f346e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Telephone manner", "Written communication", "Verbal communication", "Patience", "Empathy", "Customer support", "Query resolution", "Customer service", "Client services", "Financial services", "Paid study support for professional qualifications", "Microsoft Word", "Microsoft Excel", "Microsoft Outlook" ], "skillCount" : 14, "jobCategory" : "other", "jobSubcategory" : "Phone Teams", "dataQualityScore" : 1.0, "_score" : 887.77136, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a2c8b2a74d8ee00a097221d", "title" : "Email Designer", "company" : "Willow", "industry" : "Marketing", "salary" : { "min" : 105000.0, "max" : 165000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Email Designer in Brazil, adjusted for the healthcare industry and remote work." }, "location" : "Brazil (Remote)", "locations" : [ "Brazil (Remote)", "Uruguay (Remote)", "Chile (Remote)", "Colombia (Remote)", "Argentina (Remote)", "Peru (Remote)" ], "timestamp" : "2026-06-16T07:12:11.774", "fingerprint" : "5b2fc4b86da5703ed37a68172e27877341d4bdab1d350ef91c7c7776dabcf8c9", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/willow-health/7e3899a1-b01b-4ba0-8da9-98df44b10c35/application", "externalId" : "7e3899a1-b01b-4ba0-8da9-98df44b10c35", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Brazil", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Brazil", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 6, "experienceLevel" : "Mid", "technicalSkills" : "HTML, CSS", "professionalSkills" : [ "Visual design", "Brand consistency" ], "hardSkillsList" : [ "Email design", "Email building", "Email testing" ], "hardSkills" : [ { "name" : "Email design", "level" : "intermediate" }, { "name" : "Email building", "level" : "intermediate" }, { "name" : "Email testing", "level" : "intermediate" } ], "majorSkills" : "Email design, Email execution, Lifecycle marketing", "majorSkillsList" : [ "Email design", "Email execution", "Lifecycle marketing" ], "coreResponsibilities" : "Design emails, Translate briefs, Maintain consistency, Build emails, Update templates, Test emails, Assist in pre-send checks, Partner with Lifecycle Marketing Manager, Collaborate with copywriters, Collaborate with growth teams, Collaborate with brand teams, Communicate clearly, Provide updates, Maintain email templates, Evolve email templates, Update designs, Contribute to improving workflows", "teamCollaboration" : "Lifecycle Marketing Manager; Copywriters; Growth teams; Brand teams; Creative team; Marketing organization", "domainKnowledge" : "Cosmetic weight loss care; Telehealth", "domainList" : [ "cosmetic-weight-loss-care", "telehealth" ], "domainSpecificKnowledge" : [ "Cosmetic weight loss care", "Telehealth" ], "toolProficiency" : [ "Customer.io", "Klaviyo", "Braze", "Figma", "Adobe Creative Suite", "Slack", "ClickUp" ], "communicationSkills" : "Clear communication", "outcomesObjectives" : "High-performing emails", "qualificationsBasic" : "3–6+ years graphic design experience, Email marketing focus, Hands-on email building experience, Visual design skills, Working knowledge of HTML/CSS, Email testing experience", "qualificationsPreferred" : "DTC or ecommerce brands experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Willow: Willow https://www.startwillow.com is a telehealth company focused on personalized, responsible cosmetic weight loss care. We combine medical expertise with a supportive, patient-centered approach to help people feel more confident and comfortable in their bodies. Our goal is to make high-quality care accessible, thoughtful, and designed to fit real lives. About the role: We’re looking for an Email Designer who brings together strong visual design with hands-on execution in email platforms. This role sits within the Creative team as part of the Marketing organization, reporting directly to the Creative Director and partnering closely with the Lifecycle Marketing Manager to bring campaigns and automated journeys to life. You’ll own the design, assist with the build, and help test campaigns ensuring everything we send is both on-brand, loading correctly across devices and high-performing. Responsibilities: CAMPAIGN & LIFECYCLE DESIGN - Design emails across campaigns and lifecycle journeys (welcome, onboarding, retention, winback, upsell) - Translate briefs into visually compelling, conversion-aware designs - Maintain consistency across email while evolving the brand’s visual system in-channel BUILD & TESTING - Build emails directly in platforms like Customer.io, Klaviyo, or similar - Work within templates and modules, making updates as needed - Test emails across devices and inboxes to ensure accuracy, responsiveness, and functionality - Assist in pre-send checks to ensure campaigns go out clean and on time CROSS-FUNCTIONAL COLLABORATION - Partner closely with the Lifecycle Marketing Manager on campaign and journey execution - Collaborate with copywriters, growth, and brand teams to ensure alignment across messaging and visuals - Communicate clearly and proactively in a Slack-first, remote environment - Provide updates and updates within the Clickup workspace SYSTEMS & OPTIMIZATION - Help maintain and evolve email templates, modules, and design systems - Support iteration by updating designs based on performance insights - Contribute to improving workflows for speed, organization, and consistency Requirements: - 3–6+ years of experience in graphic design with a focus on email marketing - Experience working with DTC or ecommerce brands preferred - Hands-on experience building emails in platforms like Customer.io, Klaviyo, or similar - Strong visual design skills with a sharp eye for layout, typography, and hierarchy - Working knowledge of HTML/CSS for email - Experience with email testing across devices and inboxes - Ability to balance brand aesthetic with performance-driven design TOOLS - Figma, Adobe Creative Suite - Email platforms (Customer.io, Klaviyo, Braze, etc.) - Comfortable working in Slack and project management tools (e.g., ClickUp) What’s in it for you? - Flexible hours with meetings taking place in EST - Work wherever you choose - Fun and casual work environment - Employee engagement activities and virtual gatherings - We are a diverse, global team! \uD83C\uDF0D ", "summaryDescription" : "Email Designer at Willow. Skills: Email design, Email execution, Lifecycle marketing. Design emails. Translate briefs", "createdAt" : "2026-06-14T21:49:53.963", "lastUpdated" : "2026-06-16T07:12:11.774", "ingestTimestamp" : "2026-06-14T21:49:53.963", "mongoId" : "6a2c8b2a74d8ee00a097221d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Email design", "Email building", "Email testing", "Email execution", "Lifecycle marketing", "Visual design", "Brand consistency", "Cosmetic weight loss care", "Telehealth", "Customer.io", "Klaviyo", "Braze", "Figma", "Adobe Creative Suite", "Slack", "ClickUp" ], "skillCount" : 16, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 836.53973, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0a16331663d49372b4e43b", "title" : "Email Designer", "company" : "Red Antler", "industry" : "Media", "salary" : { "min" : 1200000.0, "max" : 2000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Email Designer in the Media industry, adjusted for company size and full-time employment." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T05:06:37.329", "fingerprint" : "0be3b183a18ce780874c8c16a361647acd3de7f7367875f879f966c1e651f830", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://red-antler.breezy.hr/p/ee1dc4ddfa8d-email-designer", "externalId" : "ee1dc4ddfa8d", "industryFunction" : { }, "structuredLocations" : [ { "country" : "united states", "source" : "country_code_strategy", "geo" : "39.8283,-98.5795" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "rawDescription" : "This is an Email Designer role for Fat Earth Media, a creative performance marketing agency focused on brands of purpose, within the Red Antler Group umbrella. Are you ready to have real purpose at work, driving actual impact for brands that matter? Are you tired of political work environments wher", "summaryDescription" : "Email Designer at Red Antler", "createdAt" : "2026-06-14T21:47:36.398", "lastUpdated" : "2026-06-16T05:06:37.329", "ingestTimestamp" : "2026-06-14T21:47:36.398", "mongoId" : "6a0a16331663d49372b4e43b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 802.4042, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.0 }, { "id" : "6a307a6df292fd229c03bdb8", "title" : "Email Marketing Specialist", "company" : "Axi", "industry" : "FinTech", "salary" : { "min" : 70000.0, "max" : 110000.0, "currency" : "MYR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Email Marketing Specialist in Kuala Lumpur, Malaysia, adjusted for mid-seniority and the FinTech industry." }, "location" : "Kuala Lumpur, Kuala Lumpur, Malaysia", "locations" : [ "Kuala Lumpur", "Kuala Lumpur", "Malaysia" ], "timestamp" : "2026-06-16T09:19:24.700", "fingerprint" : "2200998188ef80685cf43de3346cf0e12263db9c934830078d3f346fe048ffa7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/axicorpfinancialservicesptyltd/jobs/5158320007", "externalId" : "5158320007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kuala Lumpur", "state" : "Kuala Lumpur", "country" : "Malaysia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "3.1395089,101.6937972" } ], "locationText" : "Kuala Lumpur, Kuala Lumpur, Malaysia", "technicalSkills" : "Email Marketing, CRM, Marketing Automation, Customer Engagement Platforms", "professionalSkills" : [ "Campaign Management", "Customer Lifecycle Management", "Automation Strategy", "Engagement Strategy", "Retention Strategy", "A/B Testing", "Market Research", "Quality Assurance", "Risk Escalation", "Performance Marketing" ], "hardSkillsList" : [ "Email campaign execution", "Push notification execution", "In-app messaging execution", "User segmentation", "Automation logic setup", "Test configuration implementation", "Data analysis", "Reporting" ], "hardSkills" : [ { "name" : "Email campaign execution", "level" : "intermediate" }, { "name" : "Push notification execution", "level" : "intermediate" }, { "name" : "In-app messaging execution", "level" : "intermediate" }, { "name" : "User segmentation", "level" : "intermediate" }, { "name" : "Automation logic setup", "level" : "intermediate" }, { "name" : "Test configuration implementation", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" } ], "majorSkills" : "Email Marketing, CRM, Marketing Automation, Customer Engagement", "majorSkillsList" : [ "Email Marketing", "CRM", "Marketing Automation", "Customer Engagement" ], "coreResponsibilities" : "Create engagement campaigns, Build engagement campaigns, Launch engagement campaigns, Analyze campaign performance, Report on campaign performance, Run customer journeys, Manage customer journeys, Improve conversion rates, Improve retention rates, Create A/B tests, Execute A/B tests, Optimize open rates, Optimize user conversion, Optimize retention, Track performance of retention activities, Measure performance of retention activities, Prepare regular reports, Conduct market research, Identify gaps, Identify opportunities, Improve engagement campaigns, Maintain attention to detail, Adhere to established templates, Adhere to internal processes, Complete quality checks, Provide status updates, Escalate risks, Escalate issues, Ensure communications comply with requirements, Undertake additional duties", "teamCollaboration" : "Collaborate across Marketing; Collaborate across Product; Collaborate across stakeholder teams", "projectManagementSkills" : [ "Workflow management", "Priority management" ], "domainKnowledge" : "Foreign Exchange; Contracts for Difference; Financial Spread betting; Trading technology; Data protection; Anti-spam regulations", "domainList" : [ "foreign-exchange", "contracts-for-difference", "financial-spread-betting", "trading-technology", "data-protection", "anti-spam-regulations" ], "domainSpecificKnowledge" : [ "Foreign Exchange", "Contracts for Difference", "Financial Spread betting", "Trading technology", "Data protection", "Anti-spam regulations" ], "toolProficiency" : [ "Braze", "Customer.io", "SendGrid", "Salesforce Marketing Cloud", "Figma", "Monday.com", "Asana", "Jira" ], "continuousLearning" : "Professional training; Certifications; Soft skills development", "specialRequirements" : "Appropriate rights for employment in Malaysia", "qualificationsBasic" : "3+ years of experience in Email Marketing, 3+ years of experience in CRM, 3+ years of experience in Marketing Automation, Hands-on experience with email marketing platforms, Hands-on experience with customer engagement platforms, Proven experience building email campaigns, Proven experience executing email campaigns, Proven experience building push notifications, Proven experience executing push notifications, Proven experience building in-app messaging, Proven experience executing in-app messaging, Familiarity with Figma, Ability to work with design assets, Attention to detail, Comfortable working with project management tools, Proactive and self-driven, Ability to take ownership of tasks, Ability to work independently, Organizational skills, Communication skills", "qualificationsPreferred" : "Experience with Braze, Experience with Customer.io, Experience with SendGrid, Experience with Salesforce Marketing Cloud", "workSiteFlexibility" : "Onsite", "rawDescription" : "Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia. Who we are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! The Email Marketing Specialist sits within the Marketing department and is responsible for delivering end-to-end engagement campaigns across email, push, in-app and related channels. The role supports the development, execution and optimisation of client lifecycle Communications, contributing to effective automation, engagement and retention strategies while ensuring accuracy and adherence to established processes and standards. Your EDGE Assignment/You Will: Create, build and launch email, push, in-app and other engagement campaigns in line with approved briefs and templates, ensuring accuracy in content, links, personalisation and audience targeting. Analyse and report on campaign performance. • Run and manage customer journeys, including user segmentation and building event-based campaigns, aimed at improving conversion and retention rates, ensuring correct setup and execution of automation logic. Create and execute A/B testing across customer journeys and email elements to optimise open rates, user conversion and retention, ensuring test configurations are implemented accurately. Track and measure the performance of retention activities, preparing regular reports with clear and accurate data insights. Conduct market research to identify gaps and opportunities and support continuous improvement of engagement campaigns. Maintain high attention to detail in all campaign builds, adhere to established templates and internal processes, and complete appropriate quality checks prior to launch. Provide timely status updates and proactively escalate risks or issues that may impact agreed timelines, quality standards or delivery outcomes. Ensure all communications comply with applicable data protection, anti-spam and internal regulatory requirements. Undertake additional duties as assigned to support evolving business and performance marketing needs. Are you the one? 3+ years of experience in Email Marketing, CRM, Marketing Automation, or a related customer engagement role. Hands-on experience with email marketing and customer engagement platforms such as Braze, Customer.io, SendGrid, Salesforce Marketing Cloud, or similar tools. Proven experience building and executing email campaigns, push notifications, and in-app messaging. Familiarity with Figma and the ability to work with design assets to create and launch customer communications. Strong attention to detail, with a track record of delivering accurate, error-free campaigns across multiple audiences and markets. Comfortable working with project management tools such as Monday.com, Asana, Jira, or similar platforms to manage workflows and priorities. Proactive and self-driven, with the ability to take ownership of tasks and work independently with minimal supervision. Strong organizational and communication skills, with the ability to collaborate effectively across Marketing, Product, and other stakeholder teams. Axi's bag of delights Competitive and attractive compensation. Extensive learning opportunities, such as professional training and certifications and soft skills development. 21 annual leave days per year. Health Insurance Axi's interview journey Talent Acquisition Interview (45 minutes) AI Screening Assessment Hiring Manager Interview (60 minutes) Final Interview (60 minutes) We want to inform all prospective candidates that Axi's designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia. Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume. At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.", "summaryDescription" : "Email Marketing Specialist at Axi. Skills: Email Marketing, CRM, Marketing Automation, Customer Engagement. Create engagement campaigns. 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And that begins with receiving the support you need to thrive and grow, which looks different for each person. Living out our commitment to inclusion requires providing benefits that are as diverse and unique as our workforce. It’s a responsibility we take seriously. Because we don’t just serve the New Orleans community—we’re at the beating heart of it. Whether by offering community health services or making medical innovations more accessible, LCMC Health is bringing a culture of wellness to the communities that matter to you. When you know you’re making an authentic impact, you give a little extra to every day— as a person, with your team, in your community—and that’s one of the reasons why you’ll be a perfect fit at LCMC Health, where giving a little something extra is at the heart of everything we do. **_GENERAL DUTIES_** Process incoming and outgoing communications courteously, while maintaining a positive and professional image: * Answers incoming and outgoing calls using the proper customer service standards. * Monitors, responds to all emergency alarms located and/or received in the department. * Utilizes overhead paging for hospital business and operates all peripheral equipment. Learn departmental policies, correct procedures as they pertain to alarms and codes in emergency situations: * Processes incoming calls for hospital information basis different codes for emergencies. * Handles calls, staff and patients/guests during an emergency situation. Processes calls for service of hospital issued pagers, requests for new pagers and replacement pagers: * Maintains beeper list and beep personnel according to type of pager. * Learns all of the different panels, alarms and what they are for. Notifies the appropriate personnel when an alarm triggers. * Operates switch keys to make connections and relay calls on switchboard equipment. Maintain safety of visitors and staff: * Knows and follows all Health and Safety policies. * Identifies equipment that requires repairs and requests and follows up on repairs. * Completes incident/accident reports according to organizational policy and maintains accurate documentation. **_MINIMUM QUALIFICATIONS_** * Required: High School Diploma/GED or equivalent OR applicable years of experience will be considered in lieu of education. * Preferred: 6 (six) months of experience working with PBX, call center, and/or customer service, preferably in a healthcare setting. **_KNOWLEDGE, SKILLS, AND ABILITIES_** * Must have effective communication skills and must be able to multi-task in a fast-paced environment. * Must be able to handle emergency calls in a professional and calm demeanor. * Flexible schedule is required to meet the demands of a 24-hour operation, which includes weekends, AMs, PMs, and holidays. **WORK SHIFT:** Nights (United States of America) **LCMC Health is a community.** Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary **Children’s Hospital,** at the heart of LCMC Health’s incredible community of care, has been the go-to hospital for expert children’s health, wellness, and one-of-a-kind care in Louisiana and the Gulf Coast. Learn more about [Children’s Hospital’s 40+ specialties](https://www.chnola.org/about-us/) and our national ranking by U.S. News & World Report as a Best Children's Hospital **Your extras** * Deliver healthcare with heart. * Give people a reason to smile. * Put a little love in your work. * Be honest and real, but with compassion. * Bring some lagniappe into everything you do. * Forget one-size-fits-all, think one-of-a-kind care. * See opportunities, not problems – it’s all about perspective. * Cheerlead ideas, differences, and each other. * Love what makes you, you - because we do **You are welcome here.** LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. **Simple things make the difference.** 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.", "summaryDescription" : "Telephone Dispatch Operator at LCMC Health", "postedDate" : "2026-06-12T20:49:30.128", "createdAt" : "2026-06-14T20:49:30.101", "lastUpdated" : "2026-06-16T03:03:52.856", "ingestTimestamp" : "2026-06-14T20:49:30.101", "mongoId" : "6a2db14f74d8ee00a0c8585c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://lcmchealth.wd1.myworkdayjobs.com/LCMCHealth/job/Childrens-Hospital-New-Orleans/Telephone-Dispatch-Operator_JR0036490", "salaryAnnualMin" : 32000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 775.58026, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca05f74d8ee00a09a2067", "title" : "Email Operations Consultant", "company" : "Raptive", "industry" : "Community", "salary" : { "min" : 75.0, "max" : 100.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T02:28:01.567", "fingerprint" : "679f51aeaf4574b600ae241d476a60c1651a21e748c55f319ae45aab6ccfaa65", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/raptive/bf7f5391-89c1-4a2f-bd4c-24c9d7497273/application", "externalId" : "bf7f5391-89c1-4a2f-bd4c-24c9d7497273", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "CONTRACT", "experienceMinYears" : 2, "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "This role is responsible for the full outbound email workflow, from prospect research and list management to campaign launch, deliverability management, optimization, and lead qualification. You will play a key role in helping our sales team generate consistent outbound opportunities through data-driven outreach and personalized messaging. This is not a passive list-sending role. We are looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions. This is a remote 3 month contract role with potential to extend or convert to fulltime in the future. WHAT YOU’LL DO Prospect research and list building - Segment prospects by content niche, platform (YouTube, Instagram, blog, podcast, etc.), audience size, and engagement metrics - Maintain organized prospect databases and outreach tracking systems Cold email campaign execution - Write compelling cold email copy, subject lines, and CTAs tailored to target audiences - Build and launch outbound campaigns across multiple touch points - Monitor campaigns daily and optimize based on engagement and performance metrics - Run A/B tests on subject lines and messaging sequences - Track responses, manage follow-up strategy, and route qualified leads to the appropriate team members Deliverability and inbox health - Manage domain warmup and inbox reputation using Instantly, Woodpecker, Lemlist, Warmy, and/or similar platforms - Monitor spam scores, bounce rates, sender reputation, and deliverability metrics - Rotate inboxes and sending accounts to maintain campaign performance - Troubleshoot deliverability issues proactively before performance drops - Fluent in SPF, DKIM, and DMARC setup and best practices Platform implementation and operations - Lead implementation of outreach platform (Instantly) and manage day-to-day operations - Schedule and monitor send volumes across multiple inboxes - Support reporting on outreach performance and pipeline Compliance and best practices - Ensure all campaigns comply with CAN-SPAM, GDPR, and CCPA standards - Maintain suppression lists and opt-out processes correctly - Follow outbound best practices to protect sender reputation and campaign performance THE SKILLS AND EXPERIENCE YOU’LL BRING TO THE JOB - 2+ years of experience in cold email outreach, outbound lead generation, or outbound marketing roles - Deep, hands-on experience with Instantly - Experience setting up a new email outreach platform for a sales team from scratch - Experience writing outbound email copy and managing multi-touch campaigns - Data-driven with an analytical mindset - Strong collaboration skills and ability to work independently PREFERRED EXPERIENCE - Experience managing deliverability and inbox health at scale - Familiarity with DNS setup, SPF, DKIM, and DMARC basics - Experience with generating outbound pipeline for B2B businesses - Experience working closely with Sales/Growth teams - Familiarity with outbound automation and CRM workflows ABOUT RAPTIVE Raptive is a new kind of media company built for creators and home to one of the largest and most diverse audiences on the internet. Raptive combines its position as the world’s largest ad management platform with a comprehensive suite of monetization, audience and business solutions that enable creators to turn their passions and talents into thriving independent companies and enduring brands. We stand for the future of a diverse, open internet powered by the creativity and entrepreneurship of the independent creators and publishers it serves. To date, Raptive has driven $4 billion in earnings to its partners. Join us in creating a more equitable and inclusive future for media. Raptive was recognized as a Fortune 100 Best Places To Work for 2025-2026. The hourly rate for this position is $75 - $100 per hour. The range provided is Raptive’s reasonable estimate of the annualized base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, geographic location, knowledge, skills and abilities. This role is eligible for additional incentive compensation that isn’t included in the posted range. For more information, visit www.Raptive.com http://visitwww.Raptive.com or follow us on LinkedIn or Instagram. Raptive is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We encourage candidates from all backgrounds to apply. Raptive is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach out to a member of our recruiting team.", "summaryDescription" : "Email Operations Consultant at Raptive", "createdAt" : "2026-06-14T20:16:09.600", "lastUpdated" : "2026-06-16T02:28:01.567", "ingestTimestamp" : "2026-06-14T20:16:09.600", "mongoId" : "6a2ca05f74d8ee00a09a2067", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 156000, "salaryAnnualMax" : 208000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 721.73737, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca53d74d8ee00a09b558f", "title" : "Email Billing Coordinator", "company" : "Carr Allison", "industry" : "Legal", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Email Billing Coordinator in Birmingham, United States, adjusted for the legal industry and company size." }, "location" : "Birmingham", "locations" : [ "Birmingham" ], "timestamp" : "2026-06-16T02:54:37.331", "fingerprint" : "7d3af18567e810e8d55f1a66e2cae25779a8a2b36c721cbc7c5cc2e82e24a5e7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/carrallison/jobs/4249173009", "externalId" : "4249173009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Birmingham", "state" : "Alabama", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.5206824,-86.8024326" } ], "locationText" : "Birmingham, Alabama, United States", "minimumEducation" : "Bachelor's", "technicalSkills" : "Excel, Word, Outlook, PDF", "professionalSkills" : [ "Organizational skills", "Billing coordination", "Client communication", "Vendor communication", "Process improvement" ], "hardSkillsList" : [ "Billing", "Invoice processing", "Retainer application", "Split-party billing", "Discount application", "Consolidated statements", "Billing issue resolution", "Billing log maintenance", "Invoice distribution" ], "hardSkills" : [ { "name" : "Billing", "level" : "intermediate" }, { "name" : "Invoice processing", "level" : "intermediate" }, { "name" : "Retainer application", "level" : "intermediate" }, { "name" : "Split-party billing", "level" : "intermediate" }, { "name" : "Discount application", "level" : "intermediate" }, { "name" : "Consolidated statements", "level" : "intermediate" }, { "name" : "Billing issue resolution", "level" : "intermediate" }, { "name" : "Billing log maintenance", "level" : "intermediate" }, { "name" : "Invoice distribution", "level" : "intermediate" } ], "majorSkills" : "Billing coordination, Invoice processing, Client communication", "majorSkillsList" : [ "Billing coordination", "Invoice processing", "Client communication" ], "coreResponsibilities" : "Compile attorney billing, Manage attorney billing, Execute attorney billing, Maintain contact with attorneys, Maintain contact with staff, Maintain contact with vendors, Maintain contact with clients, Observe confidentiality, Review pre-bills, Edit pre-bills, Process attorney revisions, Prepare invoices for distribution, Prepare invoices via email, Send invoices via email, Generate PDFs for invoices, Ensure correct invoice formatting, Ensure correct invoice naming, Distribute invoices to clients, Monitor billing email inboxes, Track deliveryounce-backs, Maintain accurate distribution lists, Maintain contact preferences, Apply retainer funds, Reflect retainer applications on invoices, Execute split-party billing, Execute multiple matter discounts, Execute consolidated statements, Execute client-specific billing, Route separate emails to recipients, Research billing inquiries, Respond to billing inquiries, Respond to billing discrepancies, Respond to documentation requests, Escalate billing issues, Track sent dates, Track recipient lists, Track delivery status, Track follow-up reminders, Process monthly invoices, Meet billing deadlines, Interact with attorneys, Communicate with secretaries, Communicate with clients, Communicate with vendors, Assist with ad hoc billing projects, Assist with process improvements", "teamCollaboration" : "Cross-functional communication; Work with attorneys; Work with staff; Work with clients; Work with vendors; Teamwork; Collaboration", "domainKnowledge" : "Civil litigation; Attorney billing", "domainList" : [ "civil-litigation", "attorney-billing" ], "domainSpecificKnowledge" : [ "Civil litigation", "Attorney billing" ], "toolProficiency" : [ "Elite", "Aderant", "Juris", "Microsoft Outlook", "MS Office", "Excel", "Word", "PDF software" ], "communicationSkills" : "Written communication", "documentationSkills" : "Invoice preparation; Billing logs", "problemSolvingSkills" : "Billing issue resolution; Research billing inquiries", "specialRequirements" : "Work varied hours, Strict adherence to confidentiality", "qualificationsBasic" : "Billing experience in law firm, Microsoft Outlook proficiency, MS Office proficiency, Excel proficiency, Word proficiency, PDF skills proficiency, Ability to multi-task, Ability to prioritize, Ability to organize workflow, Ability to use time efficiently, Ability to adapt to changing priorities, Ability to adapt to work demands, Written communication skills, Adherence to confidentiality", "qualificationsPreferred" : "College degree preferred, Hands-on billing experience preferred", "workSiteFlexibility" : "Onsite", "rawDescription" : "Carr Allison is a well-regarded civil litigation firm, boasting a team of over 150 attorneys across the Southeast. Our unique philosophy of “early identification – early resolution” has earned us decades of trust and respect from our clients. At Carr Allison, our success is fueled by the collective efforts of our team, and we believe that an open-door policy is essential to our continued growth. We proudly champion teamwork, collaboration, and the pursuit of excellence as the cornerstones of our firm’s culture. Join a team where your growth is our priority and your work truly matters. We are currently hiring for an Email Billing Coordinator to compile, manage, and execute attorney billing distributed via email, fax and paper. The Email Billing Coordinator will maintain contact with attorneys, staff, vendors, and clients and observe confidentiality of client and firm matters. A successful candidate will combine strong organizational skills with the ability to be a self-starter. This individual will have responsibilities that include, but are not limited to: Review and edit pre-bills: Process attorney revisions and prepare invoices for distribution. Prepare and send invoices via email: Generate PDFs, ensure correct formatting and naming conventions, and distribute to clients in accordance with client-specific instructions. Manage billing email inboxes: Monitor shared mailboxes, track delivery/bounce-backs, and maintain accurate distribution lists and contact preferences. Apply retainers: Apply retainer funds as directed by attorneys and reflect applications accurately on invoices. Handle complex billing scenarios: Execute split-party billing, multiple matter discounts, consolidated statements, and client-specific billing arrangements; route separate emails to multiple recipients as needed. Resolve billing issues: Research and respond to inquiries regarding billing questions, discrepancies, and documentation requests; escalate as appropriate. Maintain billing logs and schedules: Track sent dates, recipient lists, delivery status, and follow-up reminders Support high-volume cycles: Accurately process a large number of monthly invoices and meet tight deadlines. Cross-functional communication: Effectively interact and communicate with attorneys, secretaries, clients, and vendors to ensure timely and accurate billing. Special projects: Assist with ad hoc billing projects and process improvements as needed. Requirements: Hands-on billing experience in a law firm is preferred. Experience with Elite, Aderant, Juris, or equivalent accounting software. Demonstrate proficiency with Microsoft Outlook and MS Office (especially Excel and Word); strong PDF skills (combine, redact, bookmark, and optimize files). Ability to multi-task, prioritize, organize workflow, and use time efficiently in a fast-paced deadline-driven environment. Strong attention to detail; ability to adapt to changing priorities and work demands with minimal direction. Strong written communication skills and strict adherence to confidentiality of client and firm information. Willingness to work varied hours during peak billing cycles. A college degree is preferred. Office Culture: Strong, close-knit team with a supportive and easy-going environment. Emphasis on teamwork, accountability, and continuous improvement. Please forward your resume and salary requirements to jamiller@carrallison.com. Be part of a firm that values your potential and empowers your success.", "summaryDescription" : "Email Billing Coordinator at Carr Allison. Skills: Billing coordination, Invoice processing, Client communication. Compile attorney billing. Manage attorney billing", "postedDate" : "2026-06-14T21:49:07.196", "createdAt" : "2026-06-14T21:49:07.196", "lastUpdated" : "2026-06-16T02:54:37.331", "ingestTimestamp" : "2026-06-14T21:49:07.196", "mongoId" : "6a2ca53d74d8ee00a09b558f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Billing", "Invoice processing", "Retainer application", "Split-party billing", "Discount application", "Consolidated statements", "Billing issue resolution", "Billing log maintenance", "Invoice distribution", "Billing coordination", "Client communication", "Organizational skills", "Vendor communication", "Process improvement", "Civil litigation", "Attorney billing", "Elite", "Aderant", "Juris", "Microsoft Outlook", "MS Office", "Excel", "Word", "PDF software" ], "skillCount" : 24, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 719.4178, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a660374d8ee00a062b7c1", "title" : "Email & App Marketing Associate", "company" : "Zappos.com LLC", "industry" : "Marketing PR, Marketing, subsidiaries", "salary" : { "min" : 66300.0, "max" : 113700.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, USA", "locations" : [ "New York, New York, USA" ], "timestamp" : "2026-06-15T01:56:11.897", "fingerprint" : "f52a5f293f8550a79d862744c01741bd38521d7883f63b0f819665bf6fc2064a", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10443999/apply", "externalId" : "b01bf593-6b0f-4393-a88c-88e0b6fb4a28", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Salesforce Marketing Cloud, HTML, CSS, SQL", "professionalSkills" : [ "Lifecycle marketing", "Personalization", "Customer retention", "Retail marketing", "Brand storytelling", "Customer behavior analysis", "Campaign management", "Audience segmentation", "Data synchronization", "Database operations" ], "hardSkillsList" : [ "Email development", "Push notification deployment", "Dynamic content setup", "Audience segmentation", "Personalization", "A/B testing", "SQL query writing", "Data hygiene", "Database management" ], "hardSkills" : [ { "name" : "Email development", "level" : "intermediate" }, { "name" : "Push notification deployment", "level" : "intermediate" }, { "name" : "Dynamic content setup", "level" : "intermediate" }, { "name" : "Audience segmentation", "level" : "intermediate" }, { "name" : "Personalization", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "SQL query writing", "level" : "intermediate" }, { "name" : "Data hygiene", "level" : "intermediate" }, { "name" : "Database management", "level" : "intermediate" } ], "majorSkills" : "Email marketing, App marketing, Salesforce Marketing Cloud, Customer journeys", "majorSkillsList" : [ "Email marketing", "App marketing", "Salesforce Marketing Cloud", "Customer journeys" ], "coreResponsibilities" : "Code email communications, Build email communications, Test email communications, QA email communications, Launch email communications, Code push notifications, Build push notifications, Test push notifications, QA push notifications, Launch push notifications, Set up dynamic content, Test dynamic content, Deploy dynamic content, Set up audience segmentation, Test audience segmentation, Deploy audience segmentation, Set up personalized experiences, Test personalized experiences, Deploy personalized experiences, Monitor active campaigns, Troubleshoot campaign issues, Ensure successful delivery, Maintain email templates, Optimize email templates, Support campaign calendar management, Ensure timely execution, Execute A/B tests, Communicate performance insights, Communicate recommendations, Identify opportunities for journeys, Identify opportunities for personalization, Identify opportunities for enhancements, Ensure communications reflect launches, Ensure communications reflect events, Ensure communications reflect priorities, Ensure communications reflect objectives, Implement lifecycle marketing campaigns, Maintain lifecycle marketing campaigns, Implement automated customer journeys, Maintain automated customer journeys, Support onboarding initiatives, Support retention initiatives, Support reactivation initiatives, Support loyalty initiatives, Support promotional marketing, Assist in audience development, Assist in customer segmentation, Assist in personalization efforts, Analyze campaign data, Analyze customer behavior data, Identify opportunities to improve engagement, Identify opportunities to improve conversion, Contribute ideas for relevance, Contribute ideas for experience, Contribute ideas for value, Develop expertise in Salesforce Marketing Cloud, Write SQL queries, Maintain SQL queries, Support audience segmentation, Support campaign targeting, Support reporting, Support automation needs, Manage email database operations, Create audience, Deduplicate audience, Manage suppression, Manage data hygiene, Ensure accurate data synchronization, Support campaign execution, Support implementation of programs, Support optimization of programs, Support implementation of journeys, Support optimization of journeys", "teamCollaboration" : "Lifecycle Marketing partners; Creative partners; Merchandising partners; Product partners; Analytics partners; Data Engineering teams; Product teams; Technology teams", "domainKnowledge" : "Ecommerce; Retail; Customer behavior; Brand storytelling; Lifecycle marketing; Personalization; Customer retention; Retail marketing", "domainList" : [ "ecommerce", "retail", "customer-behavior", "brand-storytelling", "lifecycle-marketing", "personalization", "customer-retention", "retail-marketing" ], "domainSpecificKnowledge" : [ "Ecommerce", "Retail", "Customer behavior", "Brand storytelling", "Lifecycle marketing", "Personalization", "Customer retention", "Retail marketing" ], "toolProficiency" : [ "Salesforce Marketing Cloud", "Excel" ], "problemSolvingSkills" : "Troubleshoot issues", "qualificationsBasic" : "2+ years marketing experience, 1+ years Salesforce Marketing Cloud, 1+ years coding email campaigns, Write SQL queries, Use HTML/CSS for email, Use Excel for data analysis, Manage multiple projects", "qualificationsPreferred" : "Retail/ecommerce brand experience, CRM/lifecycle marketing experience, Salesforce Marketing Cloud tools proficiency, Support customer journeys, Familiarity with merchandising calendars, Interest in customer behavior, Balance technical execution, Partner with Creative teams, Partner with Merchandising teams, Partner with Marketing teams, Partner with Product teams, Partner with Ecommerce teams, Curiosity about retail trends, Experience in fast-paced retail", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Zappos is seeking a technically skilled Email & App Marketing Associate to support the execution and evolution of our lifecycle marketing program across email and mobile channels. This role is ideal for an early-career marketer who combines strong technical capabilities with a passion for retail, customer behavior, and brand storytelling. Working closely with Lifecycle Marketing, Creative, Merchandising, Product, and Analytics partners, this individual will help bring customer communications to life through the development, deployment, and optimization of email and push notification campaigns. The successful candidate will serve as a key technical operator within Salesforce Marketing Cloud, building and maintaining campaigns, automations, and customer journeys while also contributing ideas that improve relevance, engagement, and the overall customer experience. This position offers the opportunity to develop expertise in lifecycle marketing, personalization, customer retention, and retail marketing within a fast-paced ecommerce environment. Key job responsibilities Campaign Development & Execution • Code, build, test, QA, and launch email communications and push notifications using Salesforce Marketing Cloud • Set up, test, and deploy dynamic content, audience segmentation, and personalized customer experiences • Monitor active campaigns and quickly troubleshoot issues to ensure successful delivery • Maintain and optimize email templates using HTML/CSS and Salesforce Marketing Cloud tools • Support campaign calendar management across multiple initiatives to ensure timely execution • Execute A/B tests and communicate performance insights and recommendations • Partner with Lifecycle Marketing leadership to identify opportunities for new customer journeys, personalization strategies, and campaign enhancements • Partner with Merchandising, Creative, and Marketing teams to ensure customer communications reflect key product launches, promotional events, seasonal priorities, and customer engagement objectives Lifecycle Marketing & Customer Engagement • Implement and maintain lifecycle marketing campaigns and automated customer journeys • Support onboarding, retention, reactivation, loyalty, and promotional marketing initiatives • Assist in audience development, customer segmentation, and personalization efforts • Analyze campaign and customer behavior data to identify opportunities to improve engagement and conversion • Contribute ideas that improve customer relevance, experience, and long-term value Marketing Technology & Data Management • Develop expertise in Salesforce Marketing Cloud • Write and maintain SQL queries to support audience segmentation, campaign targeting, reporting, and automation needs • Manage email database operations including audience creation, deduplication, suppression management, and data hygiene • Work closely with Data Engineering, Product, and Technology teams to ensure accurate data synchronization and campaign execution • Support implementation and optimization of automated marketing programs and customer journeys Basic Qualifications: - 2+ years of professional non-internship marketing experience - 1+ years of hands-on Salesforce Marketing Cloud experience - 1+ years of experience coding, building, and launching email marketing campaigns - Experience writing SQL queries for audience segmentation, reporting, and campaign execution - Experience using HTML/CSS for email development and troubleshooting - Experience using Excel and data analysis to support marketing decisions - Strong attention to detail and ability to manage multiple projects in a fast-paced environment Preferred Qualifications: - Experience working for a retail, ecommerce, fashion, footwear, beauty, or consumer brand - Experience supporting CRM, lifecycle marketing, loyalty, retention, or customer engagement programs - Proficiency with Salesforce Marketing Cloud tools including Journey Builder, Automation Studio, Audience Builder, and SQL-based segmentation - Experience supporting customer journeys, automated marketing campaigns, and personalized customer experiences - Familiarity with merchandising calendars, promotional marketing, seasonal campaigns, and customer lifecycle strategies - Strong interest in customer behavior, personalization, and customer experience optimization - Ability to balance technical execution with customer-centric thinking - Experience partnering with Creative, Merchandising, Marketing, Product, or Ecommerce teams - Demonstrated curiosity about retail trends, consumer behavior, and digital customer experiences - Experience working in a fast-paced retail or ecommerce environment with competing priorities and tight deadlines Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 66,300.00 - 113,700.00 USD annually USA, WI, Madison - 59,100.00 - 103,400.00 USD annually", "summaryDescription" : "Email & App Marketing Associate at Zappos.com LLC. Skills: Email marketing, App marketing, Salesforce Marketing Cloud, Customer journeys. Code email communications. Build email communications", "postedDate" : "2026-06-13T02:48:32.979", "createdAt" : "2026-06-13T02:48:32.979", "lastUpdated" : "2026-06-15T01:56:11.897", "ingestTimestamp" : "2026-06-13T02:48:32.979", "mongoId" : "6a2a660374d8ee00a062b7c1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10443999/apply", "salaryAnnualMin" : 66300, "salaryAnnualMax" : 113700, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Email development", "Push notification deployment", "Dynamic content setup", "Audience segmentation", "Personalization", "A/B testing", "SQL query writing", "Data hygiene", "Database management", "Email marketing", "App marketing", "Salesforce Marketing Cloud", "Customer journeys", "Lifecycle marketing", "Customer retention", "Retail marketing", "Brand storytelling", "Customer behavior analysis", "Campaign management", "Data synchronization", "Database operations", "Ecommerce", "Retail", "Customer behavior", "Excel" ], "skillCount" : 25, "jobCategory" : "marketing", "dataQualityScore" : 0.8888889, "_score" : 699.806, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2d824374d8ee00a0c12f4d", "title" : "Hungarian Freelance Remote Telephone Interpreters", "company" : "Languageline Solutions", "salary" : { "min" : 18000.0, "max" : 30000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for remote telephone interpreters in the UK, adjusted for entry-level seniority and part-time employment in the healthcare industry." }, "location" : "United Kingdom", "locations" : [ "United Kingdom" ], "timestamp" : "2026-06-16T05:35:10.779", "fingerprint" : "749f51c494bd717a39a56a884f75b8d8e9f952b404a0b91c4c16dfbe75a87879", "source" : "workday", "language" : "en", "applyUrl" : "https://languageline.wd5.myworkdayjobs.com/LLS_UK_Careers/job/UK-Remote/Hungarian-Freelance-Telephone-Interpreters-UK--Apply-Here-_UK-HUNGARIAN-EVG", "externalId" : "UK-HUNGARIAN-EVG", "industryFunction" : { }, "locationPoint" : "55.3781,-3.436", "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "United Kingdom", "employmentType" : "PART_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone’s life every second of every day. **Work-at-Home Telephone Interpreter – Hungarian** **Location:** Remote (UK based only) **Salary:** Competitive Rates (Details on Request) **About Us** LanguageLine Solutions is the world’s leading remote interpreting provider, supporting over 2,000 UK public sector organisations, including the NHS, local authorities, and government departments. We provide high-quality Telephone and Face-to-Face interpreting and translation services across all regions of the UK. We are currently recruiting Freelance Telephone Interpreters to join our growing team. **Benefits** • Work-from-home flexibility • Set your own hours to suit your lifestyle • Remote training provided • Access to our Interpreter Portal and forums • Opportunities to work across a wide range of industries and clients **About the Role** As a freelance Telephone Interpreter with LanguageLine Solutions, you will: • Deliver accurate, impartial, and confidential interpretation between English and **Hungarian** • Work remotely to support clients in sectors including healthcare, local government, and public services • Manage your own schedule while delivering high-quality interpreting services **About You** To succeed in this role, you must meet the following requirements: • Speak **Hungarian **fluently • Excellent communication and active listening skills • Right to work in the UK • Have access to a smartphone and reliable home Wi-Fi • Are willing to undergo our recruitment and onboarding process • Hold or are willing to obtain an Enhanced DBS (Disclosure and Barring Service) check If you have qualifications or experience as a Language Interpreter, we’d love to hear from you. **Next Steps** If you're ready to join the world’s market-leading remote interpreting provider, apply now! To start your application, please click the **APPLY** button at the top of your screen and provide the following information: • Full postcode • Languages fluently spoken Please note: We are currently only able to accept candidates **based in the UK**. **Diversity & Inclusion Statement** At LanguageLine Solutions, we are committed to fostering a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds. **Equal Opportunity Employer**. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract. **VEVRAA** Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans. **PAY TRANSPARENCY NONDISCRIMINATION PROVISION** The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)", "summaryDescription" : "Hungarian Freelance Remote Telephone Interpreters at Languageline Solutions", "postedDate" : "2026-06-13T19:54:01.550", "createdAt" : "2026-06-14T19:54:01.545", "lastUpdated" : "2026-06-16T05:35:10.779", "ingestTimestamp" : "2026-06-14T19:54:01.545", "mongoId" : "6a2d824374d8ee00a0c12f4d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://languageline.wd5.myworkdayjobs.com/LLS_UK_Careers/job/UK-Remote/Hungarian-Freelance-Telephone-Interpreters-UK--Apply-Here-_UK-HUNGARIAN-EVG", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 676.9263, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a502374d8ee00a05f1f57", "title" : "Email Security Architecture Manager", "company" : "Doppel", "industry" : "Operations", "salary" : { "min" : 125000.0, "max" : 150000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-13T10:21:42.249", "fingerprint" : "0e85300eae877e8dbceefaa7ffe735d6779a72047a9acf0aa3085cce62df8812", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/doppel/3c072751-c773-4a0d-9d5d-b29b7d90b185/application", "externalId" : "3c072751-c773-4a0d-9d5d-b29b7d90b185", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" }, { "city" : "Tel Aviv", "country" : "Israel", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "32.0852997,34.7818064" }, { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Chicago, Illinois, United States; Tel Aviv, Israel; United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "AI-native, Agentic AI, Email Security", "professionalSkills" : [ "Customer onboarding", "Detection tuning", "Operational excellence", "Threat investigation", "Strategic guidance", "Solutions architecture", "Product management", "Engineering partnership", "Go-to-market teams", "Customer success", "Threat intelligence", "Digital Risk Protection", "Incident response", "Security automation", "Social engineering defense" ], "hardSkillsList" : [ "Phishing defense", "BEC defense", "Impersonation defense", "Account takeover defense", "Threat disruption" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Phishing defense", "level" : "intermediate" }, { "name" : "BEC defense", "level" : "intermediate" }, { "name" : "Impersonation defense", "level" : "intermediate" }, { "name" : "Account takeover defense", "level" : "intermediate" }, { "name" : "Threat disruption", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Email Security Architecture, Customer Success, Team Leadership", "majorSkillsList" : [ "Email Security Architecture", "Customer Success", "Team Leadership" ], "coreResponsibilities" : "Build, mentor, and lead a team of Email, Establish operational processes, performance standards, and best practices, Develop onboarding, enablement, and career development programs, Manage team capacity, escalations, and customer coverage models, Drive operational metrics around customer adoption, time-to-value, remediation, Build a high-performance culture focused on customer outcomes,, Serve as an executive escalation point for strategic, Guide customers through Email Security deployments and operationalization, Help customers improve their defenses against phishing, business, Lead security reviews, threat discussions, and executive-level customer, Partner with customer security, messaging, and IT teams, Act as a trusted advisor to security leaders, Oversee investigations involving phishing campaigns, impersonation attacks, malicious, Help define operational playbooks for investigation, remediation, and, Partner with internal enforcement and takedown teams to, Drive continuous improvement of detection, investigation, and response, Help operationalize the connection between inbox threats and, Act as the primary voice of customers and, Identify detection gaps, workflow friction, automation opportunities, and, Partner closely with Product Management and Engineering to, Help define scalable operational models that leverage automation, Participate in new product launches, enablement initiatives, and, Translate customer feedback and operational learnings into actionable, Support sales and go-to-market teams during strategic evaluations,, Help develop technical positioning, customer success stories, and, Contribute to the evolution of Doppel's Email Security, Partner across Sales, Customer Success, Product, and Engineering", "teamCollaboration" : "Cross-functional leadership role; Intersection of security operations, customer success, solutions architecture, product, and engineering; Partner with customer security, messaging, and IT teams; Partner with internal enforcement and takedown teams; Partner with Product Management and Engineering; Partner across Sales, Customer Success, Product, and Engineering", "domainKnowledge" : "Email Security; Social engineering defense; Phishing; Business Email Compromise; Impersonation attacks; Account takeover; Threat intelligence; Digital Risk Protection; Human Risk Management", "domainList" : [ "email-security", "social-engineering-defense", "phishing", "business-email-compromise", "impersonation-attacks", "account-takeover", "threat-intelligence", "digital-risk-protection", "human-risk-management" ], "domainSpecificKnowledge" : [ "Email Security", "Social engineering defense", "Phishing", "Business Email Compromise", "Impersonation attacks", "Account takeover", "Threat intelligence", "Digital Risk Protection", "Human Risk Management" ], "toolProficiency" : [ "Proofpoint", "Abnormal", "Material Security", "Mimecast" ], "communicationSkills" : "Executive presentations; Threat discussions", "problemSolvingSkills" : "Threat investigation; Root cause analysis", "outcomesObjectives" : "Improve customer adoption; Improve time-to-value; Improve remediation outcomes; Improve customer satisfaction; Improve defenses against threats; Improve detection, investigation, and response workflows; Ensure successful customer outcomes; Ensure long-term growth", "qualificationsBasic" : "Build, mentor, and lead a team, Establish operational processes, Develop onboarding, enablement, and career development programs, Manage team capacity, escalations, and customer coverage models, Drive operational metrics, Build a high-performance culture, Serve as an executive escalation point, Guide customers through Email Security deployments, Help customers improve their defenses, Lead security reviews, threat discussions, Partner with customer security, messaging, and IT teams, Act as a trusted advisor, Oversee investigations, Help define operational playbooks, Partner with internal enforcement and takedown teams, Drive continuous improvement of detection, investigation, and response workflows, Help operationalize the connection between inbox threats, Act as the primary voice of customers, Identify detection gaps, workflow friction, automation opportunities, Partner closely with Product Management and Engineering, Help define scalable operational models, Participate in new product launches, Translate customer feedback and operational learnings, Support sales and go-to-market teams, Help develop technical positioning, Contribute to the evolution of Doppel's Email Security offering, Partner across Sales, Customer Success, Product, and Engineering", "qualificationsPreferred" : "Experience with email security platforms, Experience in security operations, Familiarity with automated remediation, Experience working in fast-paced startup, Background supporting enterprise and Fortune 1000 customers, Experience building customer-facing security programs", "remoteFriendly" : true, "rawDescription" : "ABOUT DOPPEL Doppel is building the future of social engineering defense. Our AI-native platform uses agentic AI to protect executives, employees, customers, and brands from phishing, impersonation, fraud, and other AI-powered threats across digital channels. We help some of the world’s most recognized brands detect and dismantle attacker infrastructure while strengthening employee resilience through threat-informed training and simulation. By unifying Digital Risk Protection, Human Risk Management and Email Security, Doppel connects threats into a real-time intelligence graph to power faster disruption, smarter defense, and modern security awareness at scale. Backed by leading investors including Andreessen Horowitz and Bessemer Venture Partners, and trusted by leading enterprises, Doppel is a rapidly growing Series C startup building the future of social engineering defense. Our team combines deep cybersecurity expertise, operational rigor, and startup velocity to solve some of the internet’s most urgent trust and safety challenges. THE ROLE As the Manager, Email Security Architecture, you will lead a team of Email Security Architects responsible for customer onboarding, detection tuning, operational excellence, threat investigation, and strategic customer guidance. This is a highly cross-functional leadership role that sits at the intersection of security operations, customer success, solutions architecture, product, and engineering. You will help define how customers deploy and operationalize Doppel Email Security while serving as a critical feedback loop between the field and our product organization. You will be responsible for building scalable processes, developing team talent, driving customer outcomes, and helping shape the future direction of Doppel's Email Security platform. WHAT YOU'LL DO TEAM LEADERSHIP & OPERATIONS - Build, mentor, and lead a team of Email Security Architects. - Establish operational processes, performance standards, and best practices across the team. - Develop onboarding, enablement, and career development programs. - Manage team capacity, escalations, and customer coverage models. - Drive operational metrics around customer adoption, time-to-value, remediation outcomes, and customer satisfaction. - Build a high-performance culture focused on customer outcomes, operational excellence, and continuous improvement. CUSTOMER SECURITY LEADERSHIP - Serve as an executive escalation point for strategic customers. - Guide customers through Email Security deployments and operationalization. - Help customers improve their defenses against phishing, business email compromise (BEC), impersonation, account takeover, and other social engineering threats. - Lead security reviews, threat discussions, and executive-level customer presentations. - Partner with customer security, messaging, and IT teams to integrate Doppel into existing workflows. - Act as a trusted advisor to security leaders responsible for protecting their organizations from evolving email-borne threats. THREAT OPERATIONS & RESPONSE - Oversee investigations involving phishing campaigns, impersonation attacks, malicious infrastructure, and emerging threat activity. - Help define operational playbooks for investigation, remediation, and disruption. - Partner with internal enforcement and takedown teams to connect inbox threats with broader attacker infrastructure and disruption opportunities. - Drive continuous improvement of detection, investigation, and response workflows. - Help operationalize the connection between inbox threats and Doppel's broader threat intelligence and disruption capabilities. PRODUCT & ENGINEERING PARTNERSHIP - Act as the primary voice of customers and frontline operations for the Email Security product team. - Identify detection gaps, workflow friction, automation opportunities, and platform enhancements. - Partner closely with Product Management and Engineering to influence roadmap priorities. - Help define scalable operational models that leverage automation and agentic workflows. - Participate in new product launches, enablement initiatives, and customer-facing feature rollouts. - Translate customer feedback and operational learnings into actionable product recommendations. STRATEGIC GROWTH - Support sales and go-to-market teams during strategic evaluations, proof-of-value engagements, and customer expansions. - Help develop technical positioning, customer success stories, and operational best practices. - Contribute to the evolution of Doppel's Email Security offering as the business scales. - Partner across Sales, Customer Success, Product, and Engineering to ensure successful customer outcomes and long-term growth. PREFERRED QUALIFICATIONS - Experience with email security platforms such as Proofpoint, Abnormal, Material Security, Mimecast, Microsoft Defender for Office 365, or similar technologies. - Experience in security operations, threat intelligence, digital risk protection, or incident response environments. - Familiarity with automated remediation, enforcement workflows, and security automation platforms. - Experience working in fast-paced startup or high-growth technology environments. - Background supporting enterprise and Fortune 1000 customers. - Experience building customer-facing security programs or technical services organizations. SUCCESS IN THIS ROLE Within your first year, you will: - Build and scale a world-class Email Security Architecture team. - Establish operational excellence frameworks across onboarding, investigations, remediation, escalations, and customer engagement. - Improve customer adoption, operational efficiency, and measurable security outcomes. - Create strong partnerships across Product, Engineering, Sales, Customer Success, and Security Operations. - Help shape the future of Doppel Email Security through direct customer insight and operational expertise. - Develop scalable processes and playbooks that support rapid growth while maintaining exceptional customer experiences. JOIN DOPPEL Doppel is the first platform built to dismantle digital deception at scale. We scan over 150 billion entities daily and deploy continuously adaptive AI SOC agents, paired with expert human analysts, to uncover and disrupt the infrastructure behind phishing, impersonation, and online fraud before attacks can spread. Our Threat Grid turns every customer signal into shared intelligence, making each disruption smarter, faster, and more effective. We’re not just another cybersecurity company. We’re defining the future of social engineering defense, where trust is protected, and deception becomes unprofitable. Backed by top-tier investors and trusted by some of the world’s most recognized brands, Doppel is growing fast. If you’re driven to solve real-world problems with bold technology, we’d love to meet you.", "summaryDescription" : "Email Security Architecture Manager at Doppel. Skills: Email Security Architecture, Customer Success, Team Leadership. Build, mentor, and lead a team of Email. Establish operational processes, performance standards, and best practices", "postedDate" : "2026-06-11T18:26:00.825", "createdAt" : "2026-06-11T18:26:00.825", "lastUpdated" : "2026-06-13T10:21:42.249", "ingestTimestamp" : "2026-06-11T18:26:00.825", "mongoId" : "6a2a502374d8ee00a05f1f57", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 125000, "salaryAnnualMax" : 150000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Phishing defense", "BEC defense", "Impersonation defense", "Account takeover defense", "Threat disruption", "Leadership", "Mentoring", "Email Security Architecture", "Customer Success", "Team Leadership", "Customer onboarding", "Detection tuning", "Operational excellence", "Threat investigation", "Strategic guidance", "Solutions architecture", "Product management", "Engineering partnership", "Go-to-market teams", "Customer success", "Threat intelligence", "Digital Risk Protection", "Incident response", "Security automation", "Social engineering defense", "Email Security", "Phishing", "Business Email Compromise", "Impersonation attacks", "Account takeover", "Human Risk Management", "Proofpoint", "Abnormal", "Material Security", "Mimecast" ], "skillCount" : 35, "jobCategory" : "operations", "jobSubcategory" : "solutions-architect", "dataQualityScore" : 1.0, "_score" : 669.96356, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Cybersecurity" }, { "id" : "6a2a8fbb74d8ee00a0689de4", "title" : "Email Security Architecture Manager", "company" : "Doppel", "industry" : "Operations", "salary" : { "min" : 125000.0, "max" : 150000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-14T21:24:00.690", "fingerprint" : "a37f13648b61f0283e99631548f88164bd02711656e46f9e196f56b8d115e43b", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Doppel/3c072751-c773-4a0d-9d5d-b29b7d90b185/application", "externalId" : "3c072751-c773-4a0d-9d5d-b29b7d90b185", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" }, { "city" : "Tel Aviv", "country" : "Israel", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "32.0852997,34.7818064" }, { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Chicago, Illinois, United States; Tel Aviv, Israel; United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Email Security", "professionalSkills" : [ "Customer Success", "Solutions Architecture", "Security Operations", "Threat Intelligence", "Digital Risk Protection", "Incident Response", "Product Management", "Engineering", "Sales", "Go-to-market" ], "hardSkillsList" : [ "Detection tuning", "Threat investigation", "Security reviews", "Threat discussions", "Executive presentations", "Customer onboarding", "Remediation outcomes", "Customer engagement", "Security outcomes" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Detection tuning", "level" : "intermediate" }, { "name" : "Threat investigation", "level" : "intermediate" }, { "name" : "Security reviews", "level" : "intermediate" }, { "name" : "Threat discussions", "level" : "intermediate" }, { "name" : "Executive presentations", "level" : "intermediate" }, { "name" : "Customer onboarding", "level" : "intermediate" }, { "name" : "Remediation outcomes", "level" : "intermediate" }, { "name" : "Customer engagement", "level" : "intermediate" }, { "name" : "Security outcomes", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Email Security Architecture, Customer Success, Team Leadership", "majorSkillsList" : [ "Email Security Architecture", "Customer Success", "Team Leadership" ], "coreResponsibilities" : "Lead a team of Email Security Architects, Onboard customers, Tune detections, Ensure operational excellence, Investigate threats, Provide strategic customer guidance, Define customer deployment, Operationalize Doppel Email Security, Serve as feedback loop, Build scalable processes, Develop team talent, Drive customer outcomes, Shape platform direction, Mentor a team, Lead a team, Establish operational processes, Set performance standards, Establish best practices, Develop onboarding programs, Develop enablement programs, Develop career development programs, Manage team capacity, Manage escalations, Manage customer coverage models, Drive operational metrics, Improve customer adoption, Improve time-to-value, Improve remediation outcomes, Improve customer satisfaction, Build a high-performance culture, Focus on customer outcomes, Focus on operational excellence, Focus on continuous improvement, Serve as executive escalation point, Guide customers through deployments, Guide customers through operationalization, Help customers improve defenses, Lead security reviews, Lead threat discussions, Lead executive customer presentations, Partner with customer security teams, Partner with customer messaging teams, Partner with customer IT teams, Integrate Doppel into workflows, Act as trusted advisor, Protect organizations from threats, Oversee investigations, Investigate phishing campaigns, Investigate impersonation attacks, Investigate malicious infrastructure, Investigate emerging threat activity, Define operational playbooks, Define investigation playbooks, Define remediation playbooks, Define disruption playbooks, Partner with enforcement teams, Partner with takedown teams, Connect inbox threats, Connect attacker infrastructure, Connect disruption opportunities, Drive continuous improvement, Improve detection workflows, Improve investigation workflows, Improve response workflows, Operationalize connection between threats, Operationalize Doppel's threat intelligence, Operationalize disruption capabilities, Act as voice of customers, Act as voice of frontline operations, Identify detection gaps, Identify workflow friction, Identify automation opportunities, Identify platform enhancements, Partner with Product Management, Partner with Engineering, Influence roadmap priorities, Define scalable operational models, Leverage automation, Leverage agentic workflows, Participate in new product launches, Participate in enablement initiatives, Participate in customer-facing feature rollouts, Translate customer feedback, Translate operational learnings, Provide actionable product recommendations, Support sales teams, Support go-to-market teams, Support strategic evaluations, Support proof-of-value engagements, Support customer expansions, Develop technical positioning, Develop customer success stories, Develop operational best practices, Contribute to offering evolution, Partner across Sales, Partner across Customer Success, Partner across Product, Partner across Engineering, Ensure successful customer outcomes, Ensure long-term growth", "teamCollaboration" : "Cross-functional leadership; Product and engineering partnership; Sales and go-to-market support; Customer security, messaging, and IT teams; Internal enforcement and takedown teams; Product Management and Engineering; Sales, Customer Success, Product, and Engineering", "domainKnowledge" : "Social engineering defense; Phishing; Impersonation; Business email compromise; Account takeover; Email security; Digital Risk Protection; Human Risk Management; Threat intelligence; Malicious infrastructure; Attacker infrastructure", "domainList" : [ "social-engineering-defense", "phishing", "impersonation", "business-email-compromise", "account-takeover", "email-security", "digital-risk-protection", "human-risk-management", "threat-intelligence", "malicious-infrastructure", "attacker-infrastructure" ], "domainSpecificKnowledge" : [ "Social engineering defense", "Phishing", "Impersonation", "Business email compromise", "Account takeover", "Email security", "Digital Risk Protection", "Human Risk Management", "Threat intelligence", "Malicious infrastructure", "Attacker infrastructure" ], "toolProficiency" : [ "Proofpoint", "Abnormal", "Material Security", "Mimecast", "Security automation platforms" ], "communicationSkills" : "Executive presentations; Customer presentations; Threat discussions", "problemSolvingSkills" : "Threat investigation; Detection tuning; Root cause analysis", "outcomesObjectives" : "Build and scale a world-class team; Establish operational excellence frameworks; Improve customer adoption; Improve operational efficiency; Improve measurable security outcomes; Create partnerships across teams; Shape the future of Email Security; Develop scalable processes; Develop playbooks; Support rapid growth; Maintain exceptional customer experiences", "qualificationsBasic" : "Build, mentor, and lead a team, Establish operational processes, Develop onboarding, enablement, and career development programs, Manage team capacity, escalations, and customer coverage models, Drive operational metrics, Build a high-performance culture, Serve as an executive escalation point, Guide customers through Email Security deployments, Help customers improve their defenses, Lead security reviews, threat discussions, and customer presentations, Partner with customer security, messaging, and IT teams, Act as a trusted advisor, Oversee investigations, Help define operational playbooks, Partner with internal enforcement and takedown teams, Drive continuous improvement of detection, investigation, and response workflows, Help operationalize the connection between inbox threats, Act as the primary voice of customers, Identify detection gaps, workflow friction, automation opportunities, and platform enhancements, Partner closely with Product Management and Engineering, Help define scalable operational models, Participate in new product launches, enablement initiatives, and customer-facing feature rollouts, Translate customer feedback and operational learnings, Support sales and go-to-market teams, Help develop technical positioning, Contribute to the evolution of Doppel's Email Security offering, Partner across Sales, Customer Success, Product, and Engineering", "qualificationsPreferred" : "Experience with email security platforms, Experience in security operations, Familiarity with automated remediation, Experience working in fast-paced startup, Background supporting enterprise and Fortune 1000 customers, Experience building customer-facing security programs", "remoteFriendly" : true, "rawDescription" : "ABOUT DOPPEL Doppel is building the future of social engineering defense. Our AI-native platform uses agentic AI to protect executives, employees, customers, and brands from phishing, impersonation, fraud, and other AI-powered threats across digital channels. We help some of the world’s most recognized brands detect and dismantle attacker infrastructure while strengthening employee resilience through threat-informed training and simulation. By unifying Digital Risk Protection, Human Risk Management and Email Security, Doppel connects threats into a real-time intelligence graph to power faster disruption, smarter defense, and modern security awareness at scale. Backed by leading investors including Andreessen Horowitz and Bessemer Venture Partners, and trusted by leading enterprises, Doppel is a rapidly growing Series C startup building the future of social engineering defense. Our team combines deep cybersecurity expertise, operational rigor, and startup velocity to solve some of the internet’s most urgent trust and safety challenges. THE ROLE As the Manager, Email Security Architecture, you will lead a team of Email Security Architects responsible for customer onboarding, detection tuning, operational excellence, threat investigation, and strategic customer guidance. This is a highly cross-functional leadership role that sits at the intersection of security operations, customer success, solutions architecture, product, and engineering. You will help define how customers deploy and operationalize Doppel Email Security while serving as a critical feedback loop between the field and our product organization. You will be responsible for building scalable processes, developing team talent, driving customer outcomes, and helping shape the future direction of Doppel's Email Security platform. WHAT YOU'LL DO TEAM LEADERSHIP & OPERATIONS - Build, mentor, and lead a team of Email Security Architects. - Establish operational processes, performance standards, and best practices across the team. - Develop onboarding, enablement, and career development programs. - Manage team capacity, escalations, and customer coverage models. - Drive operational metrics around customer adoption, time-to-value, remediation outcomes, and customer satisfaction. - Build a high-performance culture focused on customer outcomes, operational excellence, and continuous improvement. CUSTOMER SECURITY LEADERSHIP - Serve as an executive escalation point for strategic customers. - Guide customers through Email Security deployments and operationalization. - Help customers improve their defenses against phishing, business email compromise (BEC), impersonation, account takeover, and other social engineering threats. - Lead security reviews, threat discussions, and executive-level customer presentations. - Partner with customer security, messaging, and IT teams to integrate Doppel into existing workflows. - Act as a trusted advisor to security leaders responsible for protecting their organizations from evolving email-borne threats. THREAT OPERATIONS & RESPONSE - Oversee investigations involving phishing campaigns, impersonation attacks, malicious infrastructure, and emerging threat activity. - Help define operational playbooks for investigation, remediation, and disruption. - Partner with internal enforcement and takedown teams to connect inbox threats with broader attacker infrastructure and disruption opportunities. - Drive continuous improvement of detection, investigation, and response workflows. - Help operationalize the connection between inbox threats and Doppel's broader threat intelligence and disruption capabilities. PRODUCT & ENGINEERING PARTNERSHIP - Act as the primary voice of customers and frontline operations for the Email Security product team. - Identify detection gaps, workflow friction, automation opportunities, and platform enhancements. - Partner closely with Product Management and Engineering to influence roadmap priorities. - Help define scalable operational models that leverage automation and agentic workflows. - Participate in new product launches, enablement initiatives, and customer-facing feature rollouts. - Translate customer feedback and operational learnings into actionable product recommendations. STRATEGIC GROWTH - Support sales and go-to-market teams during strategic evaluations, proof-of-value engagements, and customer expansions. - Help develop technical positioning, customer success stories, and operational best practices. - Contribute to the evolution of Doppel's Email Security offering as the business scales. - Partner across Sales, Customer Success, Product, and Engineering to ensure successful customer outcomes and long-term growth. PREFERRED QUALIFICATIONS - Experience with email security platforms such as Proofpoint, Abnormal, Material Security, Mimecast, Microsoft Defender for Office 365, or similar technologies. - Experience in security operations, threat intelligence, digital risk protection, or incident response environments. - Familiarity with automated remediation, enforcement workflows, and security automation platforms. - Experience working in fast-paced startup or high-growth technology environments. - Background supporting enterprise and Fortune 1000 customers. - Experience building customer-facing security programs or technical services organizations. SUCCESS IN THIS ROLE Within your first year, you will: - Build and scale a world-class Email Security Architecture team. - Establish operational excellence frameworks across onboarding, investigations, remediation, escalations, and customer engagement. - Improve customer adoption, operational efficiency, and measurable security outcomes. - Create strong partnerships across Product, Engineering, Sales, Customer Success, and Security Operations. - Help shape the future of Doppel Email Security through direct customer insight and operational expertise. - Develop scalable processes and playbooks that support rapid growth while maintaining exceptional customer experiences. JOIN DOPPEL Doppel is the first platform built to dismantle digital deception at scale. We scan over 150 billion entities daily and deploy continuously adaptive AI SOC agents, paired with expert human analysts, to uncover and disrupt the infrastructure behind phishing, impersonation, and online fraud before attacks can spread. Our Threat Grid turns every customer signal into shared intelligence, making each disruption smarter, faster, and more effective. We’re not just another cybersecurity company. We’re defining the future of social engineering defense, where trust is protected, and deception becomes unprofitable. Backed by top-tier investors and trusted by some of the world’s most recognized brands, Doppel is growing fast. If you’re driven to solve real-world problems with bold technology, we’d love to meet you.", "summaryDescription" : "Email Security Architecture Manager at Doppel. Skills: Email Security Architecture, Customer Success, Team Leadership. Lead a team of Email Security Architects. Onboard customers", "postedDate" : "2026-06-11T17:41:02.502", "createdAt" : "2026-06-11T17:41:02.502", "lastUpdated" : "2026-06-14T21:24:00.690", "ingestTimestamp" : "2026-06-11T17:41:02.502", "mongoId" : "6a2a8fbb74d8ee00a0689de4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 125000, "salaryAnnualMax" : 150000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Detection tuning", "Threat investigation", "Security reviews", "Threat discussions", "Executive presentations", "Customer onboarding", "Remediation outcomes", "Customer engagement", "Security outcomes", "Leadership", "Mentoring", "Email Security Architecture", "Customer Success", "Team Leadership", "Solutions Architecture", "Security Operations", "Threat Intelligence", "Digital Risk Protection", "Incident Response", "Product Management", "Engineering", "Sales", "Go-to-market", "Social engineering defense", "Phishing", "Impersonation", "Business email compromise", "Account takeover", "Email security", "Human Risk Management", "Threat intelligence", "Malicious infrastructure", "Attacker infrastructure", "Proofpoint", "Abnormal", "Material Security", "Mimecast", "Security automation platforms" ], "skillCount" : 38, "jobCategory" : "operations", "jobSubcategory" : "solutions-architect", "dataQualityScore" : 1.0, "_score" : 665.8921, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Cybersecurity" }, { "id" : "6a305e59f292fd229cf6fd7a", "title" : "E-mail Design / HTML /Email Campaign/SFMCt", "company" : "WNS Global Services", "industry" : "Outsourcing/Offshoring", "salary" : { "min" : 750000.0, "max" : 1200000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior E-mail Design / HTML / Email Campaign / SFMCt role in Gurugram, India, adjusted for mid-level experience and the technology industry." }, "location" : "Gurugram, HR, IN", "locations" : [ "Gurugram", "HR", "IN" ], "timestamp" : "2026-06-16T08:15:59.723", "fingerprint" : "ec10cf525fc2b6bb1a7552d014c8c4c90ca342ea710785e7648d70681b1b3ea0", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/WNSGlobalServices144/744000132064409-e-mail-design-html-email-campaign-sfmct-1-2-yrs-exp-gurgaon-work-from-office-", "externalId" : "744000132064409", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Gurugram", "state" : "Haryana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "28.4646148,77.0299194" } ], "locationText" : "Gurugram, Haryana, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "HTML, HTML5, CSS, CSS3, SQL", "professionalSkills" : [ "Visual communications", "Customer profiling", "Audience building", "Editorial content publishing", "Campaign content management" ], "hardSkillsList" : [ "Email design", "Email development", "Email automation", "Segmentation", "Performance tracking", "Responsive coding", "SQL query building", "A/B testing" ], "hardSkills" : [ { "name" : "Email design", "level" : "intermediate" }, { "name" : "Email development", "level" : "intermediate" }, { "name" : "Email automation", "level" : "intermediate" }, { "name" : "Segmentation", "level" : "intermediate" }, { "name" : "Performance tracking", "level" : "intermediate" }, { "name" : "Responsive coding", "level" : "intermediate" }, { "name" : "SQL query building", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" } ], "majorSkills" : "Email marketing, Digital marketing, Campaign management, Email design", "majorSkillsList" : [ "Email marketing", "Digital marketing", "Campaign management", "Email design" ], "coreResponsibilities" : "Design responsive emails, Build responsive emails, Resize images, Modify images, Upload images, Manage email campaigns, Coordinate email campaigns, Manage push campaigns, Manage customer touchpoints, Publish editorial content, Build customer profiles, Build audience segments, Build SQL queries, Train stakeholders on systems, Assist stakeholders with systems, Conduct A/B testing, Optimize campaign performance, Optimize engagement rates, Initiate translation process, Deliver campaigns for validation, Track deliveries, Track costs, Track deadlines, Track supplier performance, Support CRM content additions, Support CRM content modifications, Ensure editorial content publication, Direct business on content management, Direct business on workflows", "teamCollaboration" : "SME for projects; Aid business support", "domainKnowledge" : "Email marketing platforms; Marketing automation", "domainList" : [ "email-marketing-platforms", "marketing-automation" ], "domainSpecificKnowledge" : [ "Email marketing platforms", "Marketing automation" ], "toolProficiency" : [ "Photoshop", "Dreamweaver", "Salesforce Marketing Cloud", "Adobe Campaign Management", "Marketo", "AWS" ], "problemSolvingSkills" : "Debugging", "outcomesObjectives" : "Drive conversions; Build customer loyalty; Optimize campaign performance; Optimize engagement rates", "qualificationsBasic" : "2+ years email marketing experience, 2+ years digital marketing experience, Bachelor's degree in Computers or Marketing", "qualificationsPreferred" : "Proficiency in Japanese language", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WNS (Holdings) Limited (NYSE: WNS) is a digital-led business transformation and services company that co-creates smarter businesses with more than 700 clients across 10 industries. We blend deep domain excellence, WNS’ core differentiation, with AI-powered platforms and analytics to help businesses innovate continuously, scale effortlessly, adapt swiftly and lead resiliently in a world defined by disruption. Our purpose: Enabling lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and differentiated impact. 3 4 13 Global Headquarters Continents Countries 700+ 66000+ 65 Clients Employees Delivery Centers An Email Design & Campaign Specialist is responsible for developing, executing, and optimizing email campaigns that engage target audiences, build customer loyalty, and drive conversions. This role blends creative skills (design & development) with technical and analytical expertise (automation, segmentation, and performance tracking). Email Design Operations * Design & build digital marketing responsive emails using Photoshop, Dreamweaver, and Email Marketing Tool – Salesforce Marketing Cloud & Adobe Campaign Management * Responsible for resizing, modifying the images and uploading the same on live emails * Expertise on Photoshop, Dreamweaver, HTML/ HTML5 CSS/ CSS3 * Good knowledge in cross email accounts issues and debugging * Adept in online and traditional marketing and highly skilled in visual communications Email Campaign Operations * End to end e-mail campaign management and coordination for e-mail, push & other customer touchpoints using marketing automation tools * Know how to use systems Salesforce Marketing Cloud, Adobe Campaign Management, Marketo * Managing on-time online editorial content publishing on related system (AWS, SalesForce, Marketo) * Customer profiling & audience building – using marketing automation tools and/or SQL * Understanding of marketing automation including e-mail design, responsive HTML coding, SQL query building, tracking and analysis of results * Providing training and assistance to stakeholders on Campaign Management systems ( (AWS, SalesForce, Marketo) and processes. * Conduct A/B testing on elements such as subject lines, content, imagery, and send times to optimize campaign performance and engagement rates. * Initiating translation process of campaigns and delivering them to all related parties for validation * Keep the track of deliveries with cost, deadline and supplier performance details in excel reports * Act as SME for related projects. * Aiding business to support additions and modifications of CRM content. * Ensures editorial content is published according to guidelines * Directing business on campaign content management process and workflows. Experience Proven experience in an email marketing or digital marketing role, typically 2+ years, with a track record of successful campaign management. ## Qualifications Qualification * Masters/bachelor's degree in Computers, Marketing or a related field is typically required. * Proficiency in japanese language (good to have) ## Additional Information Technical Skills Proficiency in email marketing platforms/automation tools (AWS, [Salesforce Marketing Cloud](https://www.salesforce.com/), Marketo, IVALDI) * Basic knowledge of HTML and CSS for email customization and troubleshooting. * Experience with graphic design tools (Adobe Creative Suite) is a plus.", "summaryDescription" : "E-mail Design / HTML /Email Campaign/SFMCt at WNS Global Services. Skills: Email marketing, Digital marketing, Campaign management, Email design. Design responsive emails. Build responsive emails", "postedDate" : "2026-06-14T06:17:01.000", "createdAt" : "2026-06-15T23:56:37.735", "lastUpdated" : "2026-06-16T08:15:59.723", "ingestTimestamp" : "2026-06-15T23:56:37.735", "mongoId" : "6a305e59f292fd229cf6fd7a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Email design", "Email development", "Email automation", "Segmentation", "Performance tracking", "Responsive coding", "SQL query building", "A/B testing", "Email marketing", "Digital marketing", "Campaign management", "Visual communications", "Customer profiling", "Audience building", "Editorial content publishing", "Campaign content management", "Email marketing platforms", "Marketing automation", "Photoshop", "Dreamweaver", "Salesforce Marketing Cloud", "Adobe Campaign Management", "Marketo", "AWS" ], "skillCount" : 24, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Junior", "dataQualityScore" : 1.0, "_score" : 664.13464, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c79a074d8ee00a09420c2", "title" : "Salesforce Marketing Cloud Email Specialist", "company" : "Wedgewood Pharmacy", "industry" : "Healthcare", "salary" : { "min" : 90000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Portland, ME", "locations" : [ "Portland", "ME", "Swedesboro", "NJ", "US Remote" ], "timestamp" : "2026-06-16T02:58:50.662", "fingerprint" : "99bcb2634741eb0ceec9917124ef864608284636c90232d367f580daf4c6201a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/wedgewoodpharmacy/jobs/4260879009", "externalId" : "4260879009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Portland", "state" : "Maine", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6573605,-70.2586618" }, { "workMode" : "remote" } ], "locationText" : "Portland, Maine, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Develop brand strategy, Drive customer acquisition, Manage marketing campaigns, Analyze growth metrics", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care. Every role in our organization contributes to helping pets live healthier, happier lives. We are a team driven by purpose, quality, and a shared commitment to animal health. We are seeking a hands-on Salesforce Marketing Cloud Email Specialist to design, build, test, and optimize scalable, data-driven email campaigns, templates, and automated customer journeys. This role operates at the intersection of marketing strategy, customer data, and technical execution — translating business requirements into high-performing lifecycle communications within SFMC. You will partner closely with Marketing, Data Automation, and Business Intelligence teams to ensure campaigns are accurate, scalable, and performance-driven. This is a builder role with strong ownership over execution and campaign delivery. The Basics Location: Preference is to be by one of our offices in Swedesboro, NJ, Portland, ME or a remote option. Job Type: Full Time, permanent Schedule: Monday–Friday, 8 AM–5 PM Compensation: The target base pay range for this position is $90K-$105K base plus an annual bonus commensurate with the individual's experience and qualifications. Benefits: Eligible How You’ll Make an Impact Email & Template Development Build responsive, cross-client email templates and campaigns using HTML and CSS QA and test campaigns to ensure rendering accuracy across devices and inbox providers Maintain reusable, modular components and scalable template systems Data, Segmentation & Personalization Develop dynamic and personalized content using AMPscript and conditional logic Build and manage Data Extensions Support data validation, segmentation accuracy, and list hygiene processes Journey & Automation Implementation Execute lifecycle campaigns in Journey Builder (welcome, abandonment, retention, win-back) Configure and deploy triggered and scheduled sends Troubleshoot campaign logic, data issues, and journey performance Performance & Optimization Collaborate to design and deploy A/B tests and optimization strategies Monitor key campaign metrics (open rate, CTR, revenue per send, etc.) Support deliverability best practices and issue resolution Cross-Functional Collaboration Translate marketing requirements into efficient, scalable technical builds Partner with Marketing, Data Automation, and Business Intelligence to support roadmap priorities Document processes and contribute to continuous improvement initiatives What We’re Looking For Bachelor’s degree or equivalent relevant work experience 3–5 years of email development experience 2+ years hands-on Salesforce Marketing Cloud experience and SFMC Certification(s) preferred Strong proficiency in AMPscript, HTML, and CSS Experience with Email Studio, Journey Builder, and Data Extensions Familiarity with APIs or triggered send configurations Working knowledge of email deliverability best practices Experience supporting B2B, B2C, or subscription lifecycle programs Experience in Animal Health or Pharmacy Benefit Management is a plus What You’ll Love About Wedgewood Competitive compensation and benefits Opportunities for growth and career development A supportive, team-first culture where your work matters The ability to make a real impact on animal health every day Medical, dental, vision and voluntary benefit coverages Company Paid Life Insurance and disability coverage 401(k) retirement plan with generous company contribution Paid time off that increases every year Tuition reimbursement opportunities Strong internal promotion and career development programs #lp Why We Do What We Do At Wedgewood Pharmacy, your work has purpose. Every prescription you help prepare, support, or deliver contributes to improving the health and well-being of animals. We are passionate about what we do and proud to build a workplace where people feel supported, included, and valued. Our Commitment to Inclusion Wedgewood Pharmacy is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive.", "summaryDescription" : "Salesforce Marketing Cloud Email Specialist at Wedgewood Pharmacy. Develop brand strategy. Drive customer acquisition", "postedDate" : "2026-06-14T21:29:16.005", "createdAt" : "2026-06-14T21:29:16.005", "lastUpdated" : "2026-06-16T02:58:50.662", "ingestTimestamp" : "2026-06-14T21:29:16.005", "mongoId" : "6a2c79a074d8ee00a09420c2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 90000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 661.5032, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5f9974d8ee00a08ed373", "title" : "Customer Service Representative", "company" : "Foxen", "industry" : "Financial Services", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Customer Service Representative salaries in Columbus, United States, for a full-time, onsite role in the Real Estate industry, based on 2024-2025 market data." }, "location" : "Columbus, Ohio", "locations" : [ "Columbus", "Ohio" ], "timestamp" : "2026-06-15T02:06:42.826", "fingerprint" : "039dfba7fad6704ffcbd3dc76fe8d54738d936dda2420130c04c48a450f2a6e8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/foxen/jobs/4266219009", "externalId" : "4266219009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "professionalSkills" : [ "Customer service", "Complaint resolution", "Account management" ], "hardSkillsList" : [ "In-depth product knowledge" ], "hardSkills" : [ { "name" : "In-depth product knowledge", "level" : "intermediate" } ], "majorSkills" : "Customer support, Problem solving", "majorSkillsList" : [ "Customer support", "Problem solving" ], "coreResponsibilities" : "Answer customer inquiries via phone, email, live chat,, Resolve customer issues and complaints, Follow up to ensure problem resolution, Provide in-depth product and service information, Review and make changes to customer accounts, Retrieve and distribute incoming mail, Suggest and develop new process improvements", "domainKnowledge" : "Multifamily real estate; Compliance solutions", "domainList" : [ "multifamily-real-estate", "compliance-solutions" ], "domainSpecificKnowledge" : [ "Multifamily real estate", "Compliance solutions" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "Excellent communication skills, Active listening, Empathy and patience, Organizational and time management skills, Ability to prioritize tasks, Ability to multitask effectively, Positive attitude, Proactive approach to learning new systems, Adaptability to change", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are: Foxen advances financial wellness through multi-family real estate. Founded in 2018 and headquartered in Columbus, Ohio, we provide we provide a platform of compliance solutions for multifamily property owners, operators and residents. We’ve built a profitable, growing business in a challenging market. Customers stay and expand with us. Our product portfolio continues to deepen. And we still have significant room to grow. That kind of momentum requires something specific from the people who work here: high standards, a builder’s mindset and ambition without ego. Foxen isn’t for everyone. But for the people it’s for, it’s a supportive place to grow. What You'll Do: This role is posted externally as Customer Service Representative, but internally aligned to our Resident Support Specialist position. As a Resident Support Specialist, you'll be the primary point of contact for residents, helping them with questions, comments, and complaints. You'll need to be an excellent communicator who can quickly and effectively resolve issues to ensure a great resident experience. You will join a growing team of entrepreneurial professionals focused on disrupting the multifamily risk compliance industry, and you will have the opportunity to help develop the company's operational platform. Your Responsibilities: Answering inquiries: Responding to customer questions via phone, email, live chat, or in-person. Problem-solving and complaint resolution: Listening to and understanding customer issues, then providing appropriate solutions, and following up to ensure the problem is resolved. Providing information: Having in-depth knowledge of the company's products and services to accurately inform customers. Managing accounts: Reviewing and making changes to customer accounts as needed. Retrieve and distribute incoming mail in a timely manner. Contribute to operational efficiency by suggesting and developing new process improvements. What You Bring: Strong communication skills: The ability to convey information clearly and effectively, both verbally and in writing. Active listening: Paying close attention to what customers are saying to fully understand their needs and concerns. Empathy and patience: Staying calm and polite, especially when dealing with difficult or frustrated customers. Excellent organizational and time management skills with a proven ability to prioritize tasks and multitask effectively. A positive attitude and a proactive approach to learning new systems and adapting to change. ", "summaryDescription" : "Customer Service Representative at Foxen. Skills: Customer support, Problem solving. Answer customer inquiries via phone, email, live chat,. Resolve customer issues and complaints", "postedDate" : "2026-06-12T22:01:07.014", "createdAt" : "2026-06-12T22:01:07.014", "lastUpdated" : "2026-06-15T02:06:42.826", "ingestTimestamp" : "2026-06-12T22:01:07.014", "mongoId" : "6a2c5f9974d8ee00a08ed373", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "In-depth product knowledge", "Customer support", "Problem solving", "Customer service", "Complaint resolution", "Account management", "Multifamily real estate", "Compliance solutions" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "operations", "dataQualityScore" : 0.7777778, "_score" : 659.2312, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "69e1043d2beec4dd3def20f9", "title" : "Email & App Marketing Associate", "company" : "Zappos.com LLC", "industry" : "Marketing PR, Marketing, subsidiaries", "salary" : { "min" : 66300.0, "max" : 113700.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, USA", "locations" : [ "New York, New York, USA" ], "timestamp" : "2026-06-14T23:51:48.692", "fingerprint" : "626ad790bbabf76362ca164bb41c6427fe1f547c9d379c902259d6ac880bfeb0", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/10386646/apply", "externalId" : "3b7d4439-c871-4f46-b959-73abeda1052a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "HTML, CSS, Salesforce Marketing Cloud", "professionalSkills" : [ "Customer marketing", "Email marketing", "Push notifications", "Marketing journeys", "Data synchronization" ], "hardSkillsList" : [ "Email coding", "A/B testing", "Data analysis" ], "softSkillsList" : [ "Analytical", "Organized" ], "hardSkills" : [ { "name" : "Email coding", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical" }, { "name" : "Organized" } ], "majorSkills" : "Email marketing, App marketing, Salesforce Marketing Cloud", "majorSkillsList" : [ "Email marketing", "App marketing", "Salesforce Marketing Cloud" ], "coreResponsibilities" : "Code email communications, Build email communications, Test email communications, Code push notifications, Build push notifications, Test push notifications, Set up dynamic content, Test dynamic content, QA dynamic content, Launch dynamic content, Monitor active campaigns, Troubleshoot campaign errors, Design emails, Fix email issues, Refresh email templates, Modernize email templates, Manage campaign calendar, Ensure on-time delivery, Execute A/B tests, Optimize reporting, Optimize targeting, Optimize acquisition, Optimize retention, Identify testing opportunities, Identify personalization opportunities, Identify new campaign ideas, Launch new lifecycle campaigns, Increase customer engagement, Increase customer spend, Collaborate on new applications, Implement lifecycle campaigns, Implement marketing journeys, Modify automations, Improve personalization, Optimize automated segments, Analyze campaign performance, Suggest performance improvements, Manage email database, Merge email database, Purge email database, Deduplicate email database, Append email database, Ensure data synchronization, Work with Data Engineers, Work with vendors", "teamCollaboration" : "Partner with Tech teams; Collaborate with consultants; Work with Data Engineers; Work with vendors", "domainKnowledge" : "Customer marketing; Lifecycle marketing; Marketing automation", "domainList" : [ "customer-marketing", "lifecycle-marketing", "marketing-automation" ], "domainSpecificKnowledge" : [ "Customer marketing", "Lifecycle marketing", "Marketing automation" ], "toolProficiency" : [ "Salesforce Marketing Cloud", "Tableau", "Vidyard", "Excel" ], "innovationCreativity" : "Identify new ideas for testing; Identify new ideas for personalizing; Identify new ideas for launching campaigns", "problemSolvingSkills" : "Troubleshoot errors; Fix email issues", "outcomesObjectives" : "Drive revenue growth; Deliver best-in-class customer marketing; Increase customer engagement; Increase customer spend", "qualificationsBasic" : "2+ years marketing experience, 1+ years Salesforce experience, 1+ years Tableau experience, 1+ years Vidyard experience, 1+ years Excel experience, 1+ years email engagement programs experience, Lifecycle/nurture programs experience", "qualificationsPreferred" : "Experience with major brand, Experience with entertainment company, Project management experience, Production management experience, Experience using data visualization tools", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Zappos is looking for a detail-orientated and analytical Email & App Marketing Associate to support and further develop the global email and push notification program. This role is critical to helping Zappos drive revenue growth and deliver a best-in-class customer marketing experience. The Email & App Marketing Associate will provide technical expertise for the marketing team to enhance customer experiences using platforms such as Salesforce Marketing Cloud by coding, building, and testing email communications and push notifications. This position will develop and implement marketing journeys and provide ongoing support of our email marketing systems and automation platforms. The Email & App Marketing Associate will partner with Tech teams to provide recommendations for marketing cloud platform. The successful candidate will be highly organized and able to thrive in a fast-paced environment. Key job responsibilities Daily Email Coding • Code, build and test email communications and push notifications • Set up, test, QA and launch dynamic content • Monitor active campaigns daily and quickly troubleshoot to resolve errors • Design emails and fix issues utilizing HTML/CSS and marketing cloud developer tools • Refresh and modernize existing email templates on an ad-hoc basis • Manage calendar across multiple campaigns to ensure on-time delivery, progression of messaging, etc. • Execute A/B tests to continuously improve performance across email and push notifications • Serve as MC technical expert to optimize reporting, targeting, acquisition and retention opportunities • Partner with the team to identify opportunities and new ideas for testing, personalizing, or launching new lifecycle campaigns to increase customer engagement and spend • Collaborate with technical consultants in the development and integration of new applications Triggers and Automations • Implement lifecycle marketing campaigns and journeys • Modify automations to improve personalization and further business needs • Optimize automated segments Email Database Management • Analyze campaign performance and suggest improvements • Manage email database, including merge, purge, dedupe, append, etc • Work with Data Engineers and vendors to ensure data synchronization with other related databases • Work with Tech and Data Engineers to ensure data synchronization between internal systems and Salesforce Basic Qualifications: - 2+ years of professional non-internship marketing experience - 1+ years of Salesforce, Tableau, Vidyard, and Excel experience - 1+ years of designing, building, and launching successful email engagement programs, specifically lifecycle/nurture programs experience Preferred Qualifications: - Experience working with a major brand or entertainment company in project/production management - Experience using data visualization tools Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 66,300.00 - 113,700.00 USD annually USA, WI, Madison - 59,100.00 - 103,400.00 USD annually", "summaryDescription" : "Email & App Marketing Associate at Zappos.com LLC. Skills: Email marketing, App marketing, Salesforce Marketing Cloud. Code email communications. Build email communications", "postedDate" : "2026-06-13T03:27:08.183", "createdAt" : "2026-06-13T03:27:08.183", "lastUpdated" : "2026-06-14T23:51:48.692", "ingestTimestamp" : "2026-06-13T03:27:08.183", "mongoId" : "69e1043d2beec4dd3def20f9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/10386646/apply", "salaryAnnualMin" : 66300, "salaryAnnualMax" : 113700, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Email coding", "A/B testing", "Data analysis", "Analytical", "Organized", "Email marketing", "App marketing", "Salesforce Marketing Cloud", "Customer marketing", "Push notifications", "Marketing journeys", "Data synchronization", "Lifecycle marketing", "Marketing automation", "Tableau", "Vidyard", "Excel" ], "skillCount" : 17, "jobCategory" : "marketing", "dataQualityScore" : 0.8888889, "_score" : 650.51746, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c5f5274d8ee00a08eb0a0", "title" : "Sr. Associate, Email Marketing", "company" : "LA28", "salary" : { "min" : 73000.0, "max" : 98000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Los Angeles, California, United States", "locations" : [ "Los Angeles", "California", "United States" ], "timestamp" : "2026-06-15T00:16:22.263", "fingerprint" : "1808cb07ab2a0c93967dbdc921152e6efeccd89881b97b73f39f382a349059eb", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/la2028/jobs/7734196003", "externalId" : "7734196003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Los Angeles", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0536909,-118.2427660" } ], "locationText" : "Los Angeles, California, United States", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Email marketing", "Campaign management", "Content strategy", "Content development", "Brand voice", "Brand tone", "Content management", "Workflow management", "Content quality", "Brand alignment" ], "hardSkillsList" : [ "Email copy development", "A/B testing", "Content standardization", "Content review", "Content validation", "QA support" ], "hardSkills" : [ { "name" : "Email copy development", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Content standardization", "level" : "intermediate" }, { "name" : "Content review", "level" : "intermediate" }, { "name" : "Content validation", "level" : "intermediate" }, { "name" : "QA support", "level" : "intermediate" } ], "majorSkills" : "Email marketing, Content strategy, Campaign execution", "majorSkillsList" : [ "Email marketing", "Content strategy", "Campaign execution" ], "coreResponsibilities" : "Own first-draft email copy development, Support end-to-end campaign process, Build trusted relationships with stakeholders, Lead email experimentation pipeline, Execute A/B tests on copy, Execute A/B tests on subject lines, Execute A/B tests on CTAs, Systematically integrate performance data, Build reusable email messaging frameworks, Maintain reusable email templates, Maintain reusable email playbooks, Partner closely with DIG sub-functions, Coordinate campaign timelines, Manage the lifecycle calendar, Maintain up-to-date trackers, Proactively resolve bottlenecks, Build scalable workflows for content intake, Build scalable workflows for content review, Own content quality, Validate all copy prior to deployment, Validate all links prior to deployment, Validate all personalization logic prior to deployment, Validate brand alignment prior to deployment, Collaborate with Integrated team, Collaborate with Digital Content team, Collaborate with Web and App team, Partner with CRM, Partner with Email Operations, Review deployment requirements, Flag potential content issues, Flag potential technical issues, Support QA for dynamic content, Support QA for device rendering, Support QA for segmentation logic, Collaborate with Fan Data employees", "teamCollaboration" : "Stakeholder alignment; Cross-functional exposure; Partner with DIG; Collaborate with Integrated; Collaborate with Digital Content; Collaborate with Web and App; Partner with CRM; Partner with Email Operations; Collaborate with Fan Data", "projectManagementSkills" : [ "Campaign timelines", "Lifecycle calendar", "Content intake", "Content review" ], "domainKnowledge" : "Olympic Games; Paralympic Games; Ticketing communications; Volunteer communications; Merchandise communications; Hospitality communications; Torch Relay communications; Partner communications", "domainList" : [ "olympic-games", "paralympic-games", "ticketing-communications", "volunteer-communications", "merchandise-communications", "hospitality-communications", "torch-relay-communications", "partner-communications" ], "domainSpecificKnowledge" : [ "Olympic Games", "Paralympic Games", "Ticketing communications", "Volunteer communications", "Merchandise communications", "Hospitality communications", "Torch Relay communications", "Partner communications" ], "communicationSkills" : "Email copy development; Brand voice; Brand tone", "documentationSkills" : "Feedback logs; Messaging frameworks; Email templates; Email playbooks; Content trackers", "innovationCreativity" : "Ideate hypotheses; Email experimentation", "problemSolvingSkills" : "Reconcile conflicting inputs; Resolve bottlenecks; Flag potential issues", "specialRequirements" : "Work evenings, Work weekends, Work holidays, Work during peak periods, Work in open cubicle", "outcomesObjectives" : "Make messages relevant; Make messages clearer; Make messages exciting; Maximize campaign efficiency", "qualificationsBasic" : "First-draft email copy development, End-to-end campaign process support, Stakeholder alignment, Deployment QA, Build trusted relationships, Streamline review cycles, Reconcile conflicting inputs, Maintain feedback logs, Drive approvals, Lead email experimentation pipeline, Ideate hypotheses, Execute A/B tests, Integrate performance data, Build reusable frameworks, Maintain templates, Maintain playbooks, Standardize content development, Maximize campaign efficiency, Partner with DIG, Safeguard brand voice, Coordinate campaign timelines, Manage lifecycle calendar, Maintain up-to-date trackers, Resolve bottlenecks, Build scalable workflows, Own content quality, Validate all copy, Validate links, Validate personalization logic, Validate brand alignment, Collaborate with Integrated, Collaborate with Digital Content, Collaborate with Web and App, Partner with CRM, Partner with Email Operations, Review deployment requirements, Flag content issues, Flag technical issues, Support QA, Collaborate with Fan Data", "workSiteFlexibility" : "Onsite", "rawDescription" : "LA28 does not provide relocation assistance. LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U. S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them. Sr. Associate, Email Marketing About the Digital Engagement every message should make it relevant, clearer, and more exciting for fans to engage with LA28. You will own first-draft email copy development across our lifecycle programs (e.g., ticketing, volunteer, merchandise, hospitality, Torch Relay and partner communications) while also supporting the end-to-end campaign process — from stakeholder alignment through to deployment QA. This cross-functional exposure is intentional: as we scale, your fluency in both content and operations will make you a critical bridge between strategy and execution. This role reports into the Sr. Manager, Email build trusted relationships to streamline review cycles, reconcile conflicting inputs, and maintain feedback logs to drive approvals Lead the email experimentation pipeline by ideating hypotheses, executing A/B tests (on copy, subject lines, and CTAs), and systematically integrating performance data back into the content strategy Build and maintain reusable email messaging frameworks, templates, and playbooks that standardize content development and maximize campaign efficiency Partner closely with other sub-functions of DIG to safeguard a consistent, fan-first brand voice and tone across all external email communications CONTENT MANAGEMENT Coordinate campaign timelines, manage the lifecycle calendar, and maintain up-to-date trackers to ensure full stakeholder visibility. Proactively resolve bottlenecks and build scalable workflows for content intake and review as the team grows Own content quality as a non-negotiable standard by validating all copy, links, personalization logic, and brand alignment prior to deployment—with a strict focus on program-critical communications (e.g., ticketing, volunteer, Torch Relay). Collaborate closely with Integrated, Digital Content, and Web and App team Partner with CRM and Email Operations to review deployment requirements, flagging potential content or technical issues early in the creation process, and supporting QA for dynamic content, device rendering, and segmentation logic Collaborate with Fan Data employees must be able to work efficiently in an open cubicle environment   Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games  The annual base salary range for this position is $73,000.00 - $98,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law. LA28 does not provide relocation assistance. LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.", "summaryDescription" : "Sr. Associate, Email Marketing at LA28. Skills: Email marketing, Content strategy, Campaign execution. Own first-draft email copy development. Support end-to-end campaign process", "postedDate" : "2026-06-12T22:14:02.530", "createdAt" : "2026-06-12T22:14:02.530", "lastUpdated" : "2026-06-15T00:16:22.263", "ingestTimestamp" : "2026-06-12T22:14:02.530", "mongoId" : "6a2c5f5274d8ee00a08eb0a0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 73000, "salaryAnnualMax" : 98000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Email copy development", "A/B testing", "Content standardization", "Content review", "Content validation", "QA support", "Email marketing", "Content strategy", "Campaign execution", "Campaign management", "Content development", "Brand voice", "Brand tone", "Content management", "Workflow management", "Content quality", "Brand alignment", "Campaign timelines", "Lifecycle calendar", "Content intake", "Olympic Games", "Paralympic Games", "Ticketing communications", "Volunteer communications", "Merchandise communications", "Hospitality communications", "Torch Relay communications", "Partner communications" ], "skillCount" : 28, "jobCategory" : "other", "jobSubcategory" : "dig---digital", "dataQualityScore" : 0.8888889, "_score" : 636.95734, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c5ffb74d8ee00a08f04be", "title" : "Sr. Associate, Email Marketing", "company" : "LA28", "salary" : { "min" : 73000.0, "max" : 98000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Los Angeles, California, United States", "locations" : [ "Los Angeles", "California", "United States" ], "timestamp" : "2026-06-15T00:49:35.484", "fingerprint" : "21dc19e1112fbbb725608f20907b436c8769842c35fac6c12c5b8b5d09b70855", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/la28careers/jobs/7771581003", "externalId" : "7771581003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Los Angeles", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0536909,-118.2427660" } ], "locationText" : "Los Angeles, California, United States", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "CRM, Marketing automation", "professionalSkills" : [ "Email copywriting", "Campaign management", "Content strategy", "Brand voice", "Content development", "Workflow automation" ], "hardSkillsList" : [ "A/B testing", "Content creation", "Data integration", "Template creation", "Workflow management", "Content validation", "Link validation", "Personalization logic", "Brand alignment", "Deployment QA", "Segmentation logic" ], "hardSkills" : [ { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Content creation", "level" : "intermediate" }, { "name" : "Data integration", "level" : "intermediate" }, { "name" : "Template creation", "level" : "intermediate" }, { "name" : "Workflow management", "level" : "intermediate" }, { "name" : "Content validation", "level" : "intermediate" }, { "name" : "Link validation", "level" : "intermediate" }, { "name" : "Personalization logic", "level" : "intermediate" }, { "name" : "Brand alignment", "level" : "intermediate" }, { "name" : "Deployment QA", "level" : "intermediate" }, { "name" : "Segmentation logic", "level" : "intermediate" } ], "majorSkills" : "Email marketing, Content management, Campaign execution", "majorSkillsList" : [ "Email marketing", "Content management", "Campaign execution" ], "coreResponsibilities" : "Own first-draft email copy development, Support end-to-end campaign process, Build trusted relationships, Streamline review cycles, Reconcile conflicting inputs, Maintain feedback logs, Drive approvals, Lead email experimentation pipeline, Ideate hypotheses, Execute A/B tests, Integrate performance data, Build reusable email messaging frameworks, Build reusable email templates, Build reusable email playbooks, Standardize content development, Maximize campaign efficiency, Safeguard consistent brand voice, Safeguard consistent fan-first tone, Coordinate campaign timelines, Manage lifecycle calendar, Maintain up-to-date trackers, Ensure stakeholder visibility, Resolve bottlenecks, Build scalable workflows, Own content quality, Validate all copy, Validate all links, Validate personalization logic, Validate brand alignment, Review deployment requirements, Flag content issues, Flag technical issues, Support QA for dynamic content, Support QA for device rendering, Support QA for segmentation logic", "teamCollaboration" : "Cross-functional exposure; Work with CRM; Work with Email Operations; Collaborate with Integrated; Collaborate with Digital Content; Collaborate with Web and App", "projectManagementSkills" : [ "Campaign timelines", "Lifecycle calendar", "Content intake", "Content review" ], "domainKnowledge" : "Olympic Games; Paralympic Games", "domainList" : [ "olympic-games", "paralympic-games" ], "domainSpecificKnowledge" : [ "Olympic Games", "Paralympic Games" ], "communicationSkills" : "Stakeholder alignment", "documentationSkills" : "Feedback logs", "innovationCreativity" : "Ideate hypotheses", "problemSolvingSkills" : "Resolve bottlenecks", "specialRequirements" : "Work in open cubicle, Varying hours, Work evenings, Work weekends, Work holidays, Operational responsibilities during Games", "outcomesObjectives" : "Maximize campaign efficiency", "qualificationsBasic" : "5+ years Python, 5+ years email marketing, 5+ years CRM, 5+ years marketing automation", "qualificationsPreferred" : "Experience with ticketing, Experience with volunteer, Experience with merchandise, Experience with hospitality, Experience with Torch Relay, Experience with partner communications", "workSiteFlexibility" : "Onsite", "rawDescription" : "LA28 does not provide relocation assistance. LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U. S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them. Sr. Associate, Email Marketing About the Digital Engagement every message should make it relevant, clearer, and more exciting for fans to engage with LA28. You will own first-draft email copy development across our lifecycle programs (e.g., ticketing, volunteer, merchandise, hospitality, Torch Relay and partner communications) while also supporting the end-to-end campaign process — from stakeholder alignment through to deployment QA. This cross-functional exposure is intentional: as we scale, your fluency in both content and operations will make you a critical bridge between strategy and execution. This role reports into the Sr. Manager, Email build trusted relationships to streamline review cycles, reconcile conflicting inputs, and maintain feedback logs to drive approvals Lead the email experimentation pipeline by ideating hypotheses, executing A/B tests (on copy, subject lines, and CTAs), and systematically integrating performance data back into the content strategy Build and maintain reusable email messaging frameworks, templates, and playbooks that standardize content development and maximize campaign efficiency Partner closely with other sub-functions of DIG to safeguard a consistent, fan-first brand voice and tone across all external email communications CONTENT MANAGEMENT Coordinate campaign timelines, manage the lifecycle calendar, and maintain up-to-date trackers to ensure full stakeholder visibility. Proactively resolve bottlenecks and build scalable workflows for content intake and review as the team grows Own content quality as a non-negotiable standard by validating all copy, links, personalization logic, and brand alignment prior to deployment—with a strict focus on program-critical communications (e.g., ticketing, volunteer, Torch Relay). Collaborate closely with Integrated, Digital Content, and Web and App team Partner with CRM and Email Operations to review deployment requirements, flagging potential content or technical issues early in the creation process, and supporting QA for dynamic content, device rendering, and segmentation logic Collaborate with Fan Data employees must be able to work efficiently in an open cubicle environment   Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games  The annual base salary range for this position is $73,000.00 - $98,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law. LA28 does not provide relocation assistance. LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.", "summaryDescription" : "Sr. Associate, Email Marketing at LA28. Skills: Email marketing, Content management, Campaign execution. Own first-draft email copy development. Support end-to-end campaign process", "postedDate" : "2026-06-12T22:09:15.659", "createdAt" : "2026-06-12T22:09:15.659", "lastUpdated" : "2026-06-15T00:49:35.484", "ingestTimestamp" : "2026-06-12T22:09:15.659", "mongoId" : "6a2c5ffb74d8ee00a08f04be", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 73000, "salaryAnnualMax" : 98000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "A/B testing", "Content creation", "Data integration", "Template creation", "Workflow management", "Content validation", "Link validation", "Personalization logic", "Brand alignment", "Deployment QA", "Segmentation logic", "Email marketing", "Content management", "Campaign execution", "Email copywriting", "Campaign management", "Content strategy", "Brand voice", "Content development", "Workflow automation", "Campaign timelines", "Lifecycle calendar", "Content intake", "Content review", "Olympic Games", "Paralympic Games" ], "skillCount" : 26, "jobCategory" : "other", "jobSubcategory" : "dig---digital", "dataQualityScore" : 0.8888889, "_score" : 636.83704, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2d018374d8ee00a0aba940", "title" : "CRM & Email Marketing Manager", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level CRM & Email Marketing Manager in Miami, United States, adjusted for the technology industry." }, "location" : "Miami, FL", "locations" : [ "Miami, FL" ], "timestamp" : "2026-06-15T05:21:19.244", "fingerprint" : "29d2b94e6dbb75b7697f790e1fa2310cf9b571d49abf632f464cf00bd9fdcd2d", "source" : "jazzhr", "language" : "en", "externalId" : "2BmVnQvThC", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Miami", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.7741566,-80.1935973" } ], "locationText" : "Miami, Florida, United States", "experienceLevel" : "Manager", "coreResponsibilities" : "Manage CRM platform, Develop email marketing campaigns, Analyze campaign performance, Optimize customer journeys, Segment customer database, Execute marketing automation workflows, Report on key metrics", "summaryDescription" : "CRM & Email Marketing Manager. Manage CRM platform. Develop email marketing campaigns", "createdAt" : "2026-06-14T04:27:48.917", "lastUpdated" : "2026-06-15T05:21:19.244", "ingestTimestamp" : "2026-06-14T04:27:48.917", "mongoId" : "6a2d018374d8ee00a0aba940", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 125000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.44444445, "_score" : 631.4284, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf484d1", "title" : "Customer Service Representative", "company" : "Limitless East Marketing", "industry" : "Consumer Services", "salary" : { "min" : 52500.0, "max" : 73000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Service Representative in Boston, adjusted for the Marketing industry." }, "location" : "Boston, MA, United States", "locations" : [ "Boston", "MA", "United States" ], "timestamp" : "2026-06-16T09:28:55.849", "fingerprint" : "48253e635bbc934d636e7d80bbaf37a5844b52d415838610db43860adfd72169", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132082969-customer-service-representative", "externalId" : "744000132082969", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Boston, Massachusetts, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Resolve customer complaints, Provide information about products, Document customer interactions, Collaborate with cross-functional teams", "teamCollaboration" : "Cross-functional teams", "toolProficiency" : [ "CRM software", "Microsoft Office suite" ], "communicationSkills" : "Verbal and written communication", "documentationSkills" : "Document customer interactions", "outcomesObjectives" : "Maintaining high satisfaction levels", "qualificationsBasic" : "Proven experience in customer service, Verbal and written communication skills, Ability to handle stressful situations", "qualificationsPreferred" : "College degree preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. Job Description: We are seeking a dedicated and detail-oriented Customer Service Representative to join our dynamic team. As a pivotal point of contact between the company and our valued customers, you will play an essential role in delivering exceptional service and ensuring customer satisfaction. The ideal candidate will possess excellent communication skills, a patient and empathetic demeanor, and the ability to handle diverse customer inquiries with professionalism and efficiency. Responsibilities: * Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve customer complaints and issues efficiently while maintaining high satisfaction levels. * Provide detailed information about products, services, and policies to customers. * Document all customer interactions accurately in the company’s CRM system. * Collaborate with cross-functional teams to address and resolve customer concerns. ## Qualifications Requirements * High school diploma or equivalent; college degree preferred. * Proven experience in customer service or related field. * Strong verbal and written communication skills. * Ability to handle stressful situations calmly and effectively. * Proficient in using CRM software and Microsoft Office suite. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Service Representative at Limitless East Marketing. Respond to customer inquiries. Resolve customer complaints", "postedDate" : "2026-06-15T00:26:45.000", "createdAt" : "2026-06-15T23:42:39.997", "lastUpdated" : "2026-06-16T09:28:55.849", "ingestTimestamp" : "2026-06-15T23:42:39.997", "mongoId" : "6a305981f292fd229cf484d1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52500, "salaryAnnualMax" : 73000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "CRM software", "Microsoft Office suite" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 625.63184, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2aaaca74d8ee00a06c53dd", "title" : "Portuguese Freelance Remote Telephone Interpreters", "company" : "Languageline Solutions", "industry" : "language access", "salary" : { "min" : 20000.0, "max" : 35000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for remote telephone interpreters in the UK, adjusted for entry-level seniority and part-time employment." }, "location" : "United Kingdom", "locations" : [ "United Kingdom" ], "certifications" : [ "Enhanced DBS check" ], "timestamp" : "2026-06-14T23:26:46.961", "fingerprint" : "3eafde9b301a28a752815e8d0ee8327c9b4e584c4485fb58fa536d119a542339", "source" : "workday", "language" : "en", "applyUrl" : "https://languageline.wd5.myworkdayjobs.com/LLS_UK_Careers/job/UK-Remote/Portuguese-Freelance-Telephone-Interpreters-UK--Apply-Here-_UK-PORTUGUESE-EVG", "externalId" : "UK-PORTUGUESE-EVG", "industryFunction" : { }, "locationPoint" : "55.3781,-3.436", "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "United Kingdom", "employmentType" : "PART_TIME", "majorSkills" : "Portuguese interpretation, Telephone interpreting", "majorSkillsList" : [ "Portuguese interpretation", "Telephone interpreting" ], "coreResponsibilities" : "Deliver accurate interpretation, Deliver impartial interpretation, Deliver confidential interpretation, Interpret between English and Portuguese, Work remotely to support clients, Manage own schedule, Deliver high-quality interpreting services", "domainKnowledge" : "Public sector; Healthcare; Local government; Public services", "domainList" : [ "public-sector", "healthcare", "local-government", "public-services" ], "domainSpecificKnowledge" : [ "Public sector", "Healthcare", "Local government", "Public services" ], "communicationSkills" : "Active listening", "continuousLearning" : "Remote training provided", "specialRequirements" : "UK based only", "qualificationsBasic" : "Speak Portuguese fluently, Excellent communication skills, Active listening skills, Right to work in the UK, Access to smartphone and Wi-Fi, Willing to undergo recruitment process, Willing to obtain Enhanced DBS check", "qualificationsPreferred" : "Qualifications as Language Interpreter", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone’s life every second of every day. **Work-at-Home Telephone Interpreter – Portuguese** **Location:** Remote (UK based only) **Salary:** Competitive Rates (Details on Request) **About Us** LanguageLine Solutions is the world’s leading remote interpreting provider, supporting over 2,000 UK public sector organisations, including the NHS, local authorities, and government departments. We provide high-quality Telephone and Face-to-Face interpreting and translation services across all regions of the UK. We are currently recruiting Freelance Telephone Interpreters to join our growing team. **Benefits** • Work-from-home flexibility • Set your own hours to suit your lifestyle • Remote training provided • Access to our Interpreter Portal and forums • Opportunities to work across a wide range of industries and clients **About the Role** As a freelance Telephone Interpreter with LanguageLine Solutions, you will: • Deliver accurate, impartial, and confidential interpretation between English and **Portuguese** • Work remotely to support clients in sectors including healthcare, local government, and public services • Manage your own schedule while delivering high-quality interpreting services **About You** To succeed in this role, you must meet the following requirements: • Speak **Portuguese **fluently • Excellent communication and active listening skills • Right to work in the UK • Have access to a smartphone and reliable home Wi-Fi • Are willing to undergo our recruitment and onboarding process • Hold or are willing to obtain an Enhanced DBS (Disclosure and Barring Service) check If you have qualifications or experience as a Language Interpreter, we’d love to hear from you. **Next Steps** If you're ready to join the world’s market-leading remote interpreting provider, apply now! To start your application, please click the **APPLY** button at the top of your screen and provide the following information: • Full postcode • Languages fluently spoken Please note: We are currently only able to accept candidates **based in the UK**. **Diversity & Inclusion Statement** At LanguageLine Solutions, we are committed to fostering a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds. **Equal Opportunity Employer**. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract. **VEVRAA** Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans. **PAY TRANSPARENCY NONDISCRIMINATION PROVISION** The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)", "summaryDescription" : "Portuguese Freelance Remote Telephone Interpreters at Languageline Solutions. Skills: Portuguese interpretation, Telephone interpreting. Deliver accurate interpretation. Deliver impartial interpretation", "postedDate" : "2026-06-11T06:39:23.054", "createdAt" : "2026-06-12T06:39:23.004", "lastUpdated" : "2026-06-14T23:26:46.961", "ingestTimestamp" : "2026-06-12T06:39:23.004", "mongoId" : "6a2aaaca74d8ee00a06c53dd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://languageline.wd5.myworkdayjobs.com/LLS_UK_Careers/job/UK-Remote/Portuguese-Freelance-Telephone-Interpreters-UK--Apply-Here-_UK-PORTUGUESE-EVG", "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Portuguese interpretation", "Telephone interpreting", "Public sector", "Healthcare", "Local government", "Public services", "Enhanced DBS check" ], "skillCount" : 7, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 623.4085, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "language access" }, { "id" : "6a306733f292fd229cfba631", "title" : "Customer Service Specialist (Evening/Night Shift)", "company" : "StockX", "industry" : "E-Commerce", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an E-commerce Customer Service Specialist in Bengaluru, India, adjusted for mid-seniority and 2-3 years of experience." }, "location" : "Bengaluru, Karnataka, India", "locations" : [ "Bengaluru", "Karnataka", "India" ], "timestamp" : "2026-06-16T08:05:34.419", "fingerprint" : "9bd08e8fb62d486444cd1032a29a9be320dc20d09d22ebdfb66087dfb4a0d220", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/stockx/jobs/8592098002", "externalId" : "8592098002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, Karnataka, India", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 3, "technicalSkills" : "CRM software", "professionalSkills" : [ "Customer service", "Problem-solving", "Conflict resolution" ], "hardSkillsList" : [ "Data entry", "Typing skills" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Typing skills", "level" : "intermediate" } ], "majorSkills" : "Customer support, Issue resolution", "majorSkillsList" : [ "Customer support", "Issue resolution" ], "coreResponsibilities" : "Respond to customer inquiries via phone, email, and, Resolve customer issues efficiently and effectively, Provide accurate product and service information, Document customer interactions and resolutions, Escalate complex issues to appropriate departments, Maintain a high level of customer satisfaction, Adhere to company policies and procedures, Meet performance metrics and quality standards", "teamCollaboration" : "Work with support teams; Collaborate with other departments", "domainKnowledge" : "E-commerce operations", "domainList" : [ "e-commerce-operations" ], "domainSpecificKnowledge" : [ "E-commerce operations" ], "toolProficiency" : [ "Zendesk" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "specialRequirements" : "Evening/Night shift availability, Weekend availability", "outcomesObjectives" : "Maintain high customer satisfaction scores; Achieve resolution time targets; Minimize customer escalations", "qualificationsBasic" : "High School diploma or GED, 2-3 years of customer service experience, Experience with customer service software", "qualificationsPreferred" : "Associate's degree or higher, Experience in e-commerce customer support, Familiarity with Zendesk or similar platforms", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Help empower our global customers to connect to culture through their passions. Why you'll love this role As a Customer Service Specialist you’ll assist our most valued users and resolve escalated concerns for our customers — ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty. You’ll deliver an exceptional experience that builds trust, strengthens relationships, and reinforces why customers choose StockX. In this role, you’ll not only resolve day-to-day inquiries across phone, chat, and email and also identify opportunities to enhance the customer journey, support repeat engagement, and contribute to overall revenue growth. Your ability to combine exceptional service with a sales and retention mindset will be key. By delivering clear communication, timely solutions, and education on StockX products and processes, you’ll not only resolve issues but also reinforce confidence in the StockX platform — turning each interaction into an opportunity to build value and encourage repeat business. What You’ll Do Provide an outstanding customer experience across all channels in all regions, including but not limited to, email, phone, chat, and SMS. Handle escalated and complex inquiries with empathy, professionalism, and accuracy. Promote customer loyalty and retention by reinforcing the value of StockX and ensuring a positive resolution to every issue. Take ownership of customer concerns from start to finish, ensuring timely and effective outcomes. Drive customer engagement and repeat use by proactively educating users on StockX features, policies, and programs. Balance customer advocacy with business priorities to deliver fair, consistent, and brand-aligned resolutions. Identify opportunities to improve customer satisfaction, retention, and sales conversion through service excellence. Detect and act on potential fraudulent activity to protect both customers and the StockX marketplace. Support top-tier users through programs like Early Seller Payout and Bulk Shipping, ensuring premium service for high-value customers. Share insights and feedback from customer interactions to inform improvements across operations, products, and processes. About You High school diploma or equivalent required. 2–3 years of experience in Customer Service, Sales Support, or E-commerce. 1–2 years in a Contact Center environment, including multichannel interactions i.e., phone, chat, email, SMS. Proven ability to drive customer retention, satisfaction, and repeat engagement. Strong communication, empathy, and active listening skills with a sales mindset that identifies customer needs and solutions. Detail-oriented and organized, with strong follow-through and a results-driven mindset. Thrives in a fast-paced environment while maintaining accuracy and professionalism. Confident in handling escalations, making independent decisions, and owning results. Positive attitude, team-oriented, and motivated to contribute to customer loyalty and business growth. Flexible to work varying shifts to meet business demands. About StockX StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at www.stockx.com. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.", "summaryDescription" : "Customer Service Specialist (Evening/Night Shift) at StockX. Skills: Customer support, Issue resolution. Respond to customer inquiries via phone, email, and. Resolve customer issues efficiently and effectively", "postedDate" : "2026-06-15T23:28:15.093", "createdAt" : "2026-06-15T23:28:15.093", "lastUpdated" : "2026-06-16T08:05:34.419", "ingestTimestamp" : "2026-06-15T23:28:15.093", "mongoId" : "6a306733f292fd229cfba631", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data entry", "Typing skills", "Customer support", "Issue resolution", "Customer service", "Problem-solving", "Conflict resolution", "E-commerce operations", "Zendesk" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 621.3736, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c91e974d8ee00a098452d", "title" : "Senior Counsel (Complex Trial)", "company" : "Tyson & Mendes LLP", "industry" : "Legal", "salary" : { "min" : 150000.0, "max" : 200000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "certifications" : [ "State Bar admission" ], "timestamp" : "2026-06-16T06:38:36.069", "fingerprint" : "4d80bdd77a82f087e3f4c4308d4b54d0b5b9d99e8769fc3e7bb492305aafe079", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tysonmendesllp/jobs/5253963008", "externalId" : "5253963008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Legal analysis", "Trial strategy", "Case management" ], "hardSkillsList" : [ "Complex litigation", "Pleading drafting", "Discovery management", "Motion practice", "Trial preparation", "Legal research" ], "hardSkills" : [ { "name" : "Complex litigation", "level" : "intermediate" }, { "name" : "Pleading drafting", "level" : "intermediate" }, { "name" : "Discovery management", "level" : "intermediate" }, { "name" : "Motion practice", "level" : "intermediate" }, { "name" : "Trial preparation", "level" : "intermediate" }, { "name" : "Legal research", "level" : "intermediate" } ], "majorSkills" : "Complex trial, Litigation, Legal strategy", "majorSkillsList" : [ "Complex trial", "Litigation", "Legal strategy" ], "coreResponsibilities" : "Manage complex litigation caseload, Draft pleadings and motions, Conduct discovery, Prepare for and attend trials, Analyze legal issues, Develop case strategy, Advise clients on legal matters, Negotiate settlements", "teamCollaboration" : "Work with partners; Collaborate with associates; Coordinate with support staff", "projectManagementSkills" : [ "Case management" ], "domainKnowledge" : "Civil procedure; Evidence rules; Torts; Contracts", "domainList" : [ "civil-procedure", "evidence-rules", "torts", "contracts" ], "domainSpecificKnowledge" : [ "Civil procedure", "Evidence rules", "Torts", "Contracts" ], "toolProficiency" : [ "Westlaw", "LexisNexis", "Microsoft Office Suite" ], "communicationSkills" : "Client communication; Courtroom advocacy; Legal writing", "documentationSkills" : "Legal document drafting", "problemSolvingSkills" : "Legal problem solving", "specialRequirements" : "Occasional travel", "outcomesObjectives" : "Achieve favorable case outcomes; Manage caseload efficiently", "qualificationsBasic" : "5+ years of complex trial experience, Admission to the State Bar", "qualificationsPreferred" : "Experience with e-discovery platforms, Knowledge of Medicare Secondary Payer Act", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Join Tyson & Mendes – Senior Counsel, Complex Trial Teams Where Insurance Defense Meets Innovation Please note: An active bar license in the State of New York is required. At Tyson & Mendes, we don’t just litigate—we lead. As a national force in insurance defense and trial advocacy, we’re known for our bold mission to stop Nuclear Verdicts® and our results-driven approach to high-exposure litigation. We are expanding our Complex Trial Teams and seeking accomplished Senior Counsel ready to make an impact in the courtroom and beyond. If you are an experienced trial lawyer who thrives on complex, high-stakes cases, values strategy over spectacle, and wants to be part of a team that is reshaping the future of civil defense—this is your opportunity. Why Tyson & Mendes? Lead with Impact – As Senior Counsel on our Complex Trial Team, you’ll take the reins on challenging, high-value matters with the support and trust of a firm built for trial success. Elite Training + Resources – From our Trial Academy to dedicated jury research and litigation support, we equip you with everything you need to succeed at the highest level. Stability + Momentum – Join a financially strong, nationally scaled firm with an agile, no-silos culture that prioritizes long-term success over short-term wins. Authentic Inclusion – At Tyson & Mendes, diverse perspectives and lived experiences are essential to our approach, our outcomes, and our culture. Results Matter, Not Where You Work – Office-based, hybrid, or remote—we focus on performance and outcomes, not location. Who You Are You are a trial-tested litigator with a defense-first mindset and the strategic acumen to lead complex cases from start to finish. You bring gravitas in the courtroom, confidence in depositions, and clarity in client communication. You think like a tactician, mentor with purpose, and uphold the highest standards of ethics and advocacy. With a deep understanding of high-exposure civil litigation—especially in areas like catastrophic injury, wrongful death, or construction defect—you are ready to take the next step in your leadership and litigation career. Make Your Move. Be part of something bigger—join Tyson & Mendes and help shape the future of insurance defense. Apply today. We’re ready for your best. Responsibilities Lead Complex Trials: Represent clients in high-exposure and complex insurance defense cases, including cases involving catastrophic injury, wrongful death, property damage, and professional liability Case Strategy and Planning: Develop and execute case strategies, including risk assessment, discovery, motion practice, and trial preparation Client Advisement: Work closely with clients, insurance carriers, and adjusters to provide clear legal advice, case assessments, and updates on case developments Litigation Management: Oversee all stages of litigation, including pleadings, discovery, depositions, pre-trial motions, and settlement negotiations Courtroom Representation: Serve as lead counsel in jury trials, bench trials, and mediations, presenting cases effectively and persuasively Team Leadership and Mentorship: Supervise and mentor junior attorneys, paralegals, and support staff, ensuring high-quality work and compliance with best practices Collaboration with Experts: Collaborate with expert witnesses, including medical, forensic, engineering, and economic experts, to strengthen case arguments Requirements Juris Doctor (JD) from an accredited law school Active license to practice law in New York and eligibility to practice in federal courts 8+ years of experience in insurance defense litigation with a strong focus on complex trial work Demonstrated success as lead trial counsel in multiple high-stakes cases Strong knowledge of civil procedure, tort law, insurance law, and trial strategies Proven ability to manage and prioritize a large, demanding caseload with limited oversight Exceptional oral advocacy, legal writing, and negotiation skills Strong client relationship management skills with an ability to communicate complex legal strategies effectively Background in catastrophic injury, construction defect, or professional liability cases preferred Experience with e-discovery tools and case management software Membership in local or national trial lawyer associations is a plus Compensation Package The base salary for this position ranges from $150,000-$200,000 annually, depending on experience and qualifications Attorneys are eligible for an annual billable hours bonus ranging from $10,000 and then aggregating with $7,500 for every additional tier Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employer contribution for health/vision/dental/life coverage is $700-$1,700) Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5% Student loan repayment assistance or 529 college savings plan (full-time attorneys after one year with the firm) $100-$200/month Paid parental leave at base pay Employees receive a monthly technology reimbursement of $60 Benefits Employee Assistance Program through HealthAdvocate Comprehensive in-house training and leadership development opportunities Firm Provided CLE Programs and Paid Bar License Renewal Fees Flexible vacation policy for attorneys Defined pathway to partnership Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative Firm-wide charitable giving program Numerous social and off-site events each year to enrich your relationships with your colleagues About Tyson & Mendes Click here to learn more about the Tyson & Mendes Office! (944) The Tyson & Mendes Office - YouTube We’re one of the fastest-growing civil defense firms in the country—known for breaking the mold of the traditional law firm. Our dynamic, diverse team of trial attorneys delivers exceptional results, from landmark cases like Howell v. Hamilton Meats to numerous defense verdicts across the nation. But we don’t stop at great legal work—we invest in our people. With specialized training in our proven defense methods, clear paths to leadership, and robust professional development, we empower attorneys to grow their careers, build their personal brands, and become leaders in the field. Follow along with the firm on Twitter and LinkedIn or visit www.tysonmendes.com. Equal Opportunity Employer Notice OK, now for the legal copy (we are a law firm, after all). It is Tyson & Mendes’ policy to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors. By the way, if you read all of this, congratulations – we can already tell your attention to detail is exceptional. NOTICE TO APPLICANTS/EMPLOYEES OF TYSON & MENDES: Please take notice that the Firm collects certain information about you. For more information on the Firm’s policies, please refer to the document provided here. No recruiters/agencies #li-hybrid Pay Range $150,000—$200,000 USD", "summaryDescription" : "Senior Counsel (Complex Trial) at Tyson & Mendes LLP. Skills: Complex trial, Litigation, Legal strategy. Manage complex litigation caseload. 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Engineering VPs; Channels UX team; Cross-functional teams", "projectManagementSkills" : [ "Roadmap planning" ], "domainKnowledge" : "Communications; Email delivery; Cross-channel communication; API configurations; Domain authentication; Transactional setups; Deliverability; Marketing workflows; Platform telemetry; High-density data visualization; Real-time diagnostics", "domainList" : [ "communications", "email-delivery", "cross-channel-communication", "api-configurations", "domain-authentication", "transactional-setups", "deliverability", "marketing-workflows", "platform-telemetry", "high-density-data-visualization", "real-time-diagnostics" ], "domainSpecificKnowledge" : [ "Communications", "Email delivery", "Cross-channel communication", "API configurations", "Domain authentication", "Transactional setups", "Deliverability", "Marketing workflows", "Platform telemetry", "High-density data visualization", "Real-time diagnostics" ], "toolProficiency" : [ "SendGrid" ], "innovationCreativity" : "Design thinking", "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "Staff Product Designer L4, 5+ years experience, Experience with email products, Experience with SendGrid platform", "qualificationsPreferred" : "Experience with cross-channel workflows, Experience with API configurations, Experience with domain authentication, Experience with transactional setups", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Staff Product Designer (Email Products) [2026-06]. About the job At Twilio, we are shaping the future of communications, empowering millions of developers and hundreds of thousands of businesses globally to build personalized customer experiences. We are looking for a visionary, highly strategic Staff Product Designer (L4) to join our Channels UX team and serve as the overarching design leader for Twilio's Email Products. Following our recent announcements at SIGNAL, Twilio is expanding its communication footprint with the General Availability of Twilio Email inside the reimagined Twilio One Console. Built on our industry-leading, high-deliverability engine, this new capability is explicitly designed for product teams and developers who want to embed email directly into broader, cross-channel communication workflows alongside Messaging and Voice. In this role, you will define the strategic user experience vision for this rapidly expanding product line, while also steering the long-term design architecture for our foundational SendGrid email platform. Reporting into the Channels UX leadership layer, you will partner closely with Product Directors and Engineering VPs across our email organization to establish core platform patterns, architect unified cross-channel workflows, and champion user-centered platform thinking across traditional organizational silos. This is a phenomenal opportunity to act as a principal design stakeholder, shaping a high-growth product area from its foundational stages while leveraging the scale of a world-class communication platform. Responsibilities In this role, you’ll: Architect the Twilio Email Vision: Own the holistic, end-to-end user journey strategy for Twilio Email inside the core One Console. Define the foundational mental models and interaction standards for complex API configurations, domain authentication, and transactional setups. Lead Cross-Channel Harmonization: Act as the strategic connective tissue between individual channel silos. Partner with design, product, and engineering leaders across Messaging and Voice to build unified, channel-agnostic configuration and observability narratives that redefine multi-channel builder experiences. Steer the Modernization of SendGrid: Define the long-term UX roadmap and structural evolution for our high-revenue, standalone SendGrid platform—ensuring it continues to scale seamlessly and remains the enterprise gold standard for deliverability and marketing workflows. Establish High-Level Strategic Partnerships: Cultivate influential, peer-to-peer relationships with Product Directors and Engineering VPs across our email teams. Elevate the UX organization to a strategic partner capable of driving product direction and balancing deep technical infrastructure primitives with elegant user outcomes. Define Observability & Platform Telemetry Standards: Architect the design framework for high-density data visualizations, centralized delivery event logs, and real-time diagnostic dashboards that help developers effortlessly track complex deliverability metrics and performance. Scale Design Systems & Mentorship: Drive the evolution of Twilio’s centralized design system by pioneering complex, reusable email primitives. Act as a mentor and multiplier for L3 designers and cross-functional teams across the Channels UX organization, elevating the overall craft and design rigor. De-risk Organizational Ambiguity: Navigate extreme technical and structural ambiguity, transforming vague corporate initiatives and fragmented customer journeys into a clear, unified 2027 strategic product roadmap. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Work schedule: Full-time, US-based, remote 8+ years of professional product design experience architecting and shipping complex, data-heavy B2B SaaS platforms, developer tools, infrastructure products, or enterprise communication platforms. Expert-Level Systems Thinking: A world-class portfolio demonstrating deep structural design, cross-product workflow mapping, highly complex data architectures, and an ability to unify fragmented platform experiences. Executive Cross-Functional Leadership: Proven track record of influencing product strategy at the Director and VP level, balancing highly technical backend trade-offs, and directly shaping multi-year product roadmaps. Mastery of Technical Complexity: Experience taking abstract, technical infrastructure primitives (e.g., complex APIs, SDK integrations, distributed data layers) and translating them into seamless, developer-friendly mental models. Team Multiplier: Experience mentoring other designers, building design frameworks, and driving structural change within a scaling UX organization. AI-Powered UX Mindset: We’re building a UX team that's thoughtful about how AI is changing the way products are built, as well as how our work gets done. We expect UXers to be curious about AI-powered tools and workflows, and to use emerging technologies thoughtfully to improve speed, quality, and impact. We’re looking for people who can help us evolve our practice as these tools and expectations continue to change. Desired: Designed for Developers: Extensive practical experience designing interfaces for technical builders (APIs, CLIs, SDKs, or developer management consoles). Advanced Data Visualization Fluency: Deep expertise in designing intricate monitoring systems, log viewers, anomaly detection interfaces, or high-density analytical reporting dashboards. Email Industry Expertise: Deep familiarity with email delivery infrastructure, domain management (DNS, SPF, DKIM), transactional communication protocols, or experience directing design for platforms like SendGrid. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project, customer, partner or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D. C. : $159,210-$176,900 Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area) $168,570-$187,300 Based in the San Francisco Bay area, California: $187,200-$208,000 This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information (required for ALL US jobs) Applications for this role are intended to be accepted until 6/20/2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.", "summaryDescription" : "Staff Product Designer (Email Products) at Twilio. Skills: Product design, Email products, Cross-channel workflows, Design systems. Architect Twilio Email Vision. 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Our team is dedicated to delivering high-quality branding solutions while fostering a collaborative and growth-oriented work environment. We are currently seeking a detail-focused Production Assistant who is eager to contribute to a fast-paced and professional team. Elevare Branding is seeking a professional and customer-focused Customer Service Agent to join our growing team in Columbus, OH. In this role, you will serve as a key point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive experience with every interaction. The ideal candidate is an excellent communicator who enjoys helping people, solving problems, and contributing to a team-oriented environment. Responsibilities * Assist customers with questions, concerns, and service-related inquiries. * Provide accurate information regarding company products and services. * Resolve customer issues in a professional and timely manner. * Maintain detailed and accurate customer records. * Collaborate with internal departments to ensure customer satisfaction. * Follow established procedures and company standards during customer interactions. * Identify customer needs and recommend appropriate solutions. * Contribute to a positive and supportive customer experience. ## Qualifications * Strong verbal and written communication skills. * Excellent interpersonal and relationship-building abilities. * Strong organizational and time-management skills. * Ability to multitask and prioritize responsibilities effectively. * Problem-solving mindset with strong attention to detail. * Professional demeanor and customer-focused attitude. * Ability to work both independently and collaboratively. * Adaptability in a fast-paced environment. * Basic computer proficiency and willingness to learn new systems. ## Additional Information * Competitive Salary ($33,000 – $37,000 annually) * Career Growth and Advancement Opportunities * Professional Development and Skill Enhancement * Supportive and Collaborative Work Environment * Hands-On Training and Ongoing Mentorship * Valuable Customer Relations Experience * Performance-Based Growth Opportunities * Stable Full-Time Position * Dynamic and Inclusive Company Culture", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. Assist customers with questions. Resolve customer inquiries", "postedDate" : "2026-06-15T15:27:14.000", "createdAt" : "2026-06-15T23:42:36.823", "lastUpdated" : "2026-06-16T09:33:16.490", "ingestTimestamp" : "2026-06-15T23:42:36.823", "mongoId" : "6a305981f292fd229cf48497", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 33000, "salaryAnnualMax" : 37000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 618.55493, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055daf292fd229cf2247c", "title" : "Customer Service Agent", "company" : "Sutherland", "industry" : "Telecommunications", "salary" : { "min" : 22000.0, "max" : 22000.0, "currency" : "EGP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cairo, Cairo Governorate, EG", "locations" : [ "Cairo", "Cairo Governorate", "EG" ], "timestamp" : "2026-06-16T08:12:17.153", "fingerprint" : "c70ac0cee8fcc1344cba1e4e11a5a92c49e4a0e93a15995a4968a95b82eb7ff3", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sutherland/744000132160839-customer-service-agent", "externalId" : "744000132160839", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cairo", "state" : "Cairo Governorate", "country" : "Egypt", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "30.0443879,31.2357257" } ], "locationText" : "Cairo, Cairo Governorate, Egypt", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Deliver exceptional customer support, Help customers resolve inquiries, Resolve inquiries with professionalism, Resolve inquiries with efficiency", "communicationSkills" : "English communication", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Rotational shifts, Overnight shifts included, Flexible with shift schedules, Rotational days off", "qualificationsBasic" : "Graduates only, Bachelor's degree holders, Fully dropped-out students may apply, Completed Military Service Certificate, English proficiency B2+ to C1, Excellent communication skills, Excellent interpersonal skills, Ability to work in fast-paced environment, Customer-oriented mindset, Problem-solving skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Sutherland is a global leader in digital transformation, helping some of the world's biggest brands succeed through Artificial Intelligence (AI), Automation, Cloud Engineering, and Advanced Analytics. \uD83D\uDE80 We're Hiring: English Customer Service Representatives | Sutherland \uD83D\uDE80 Looking for a great opportunity to start or grow your career with a global company? Join Sutherland and become part of a dynamic, professional, and fast-growing team! \uD83D\uDCB0 Salary: 22,000 EGP Net \uD83D\uDCE2 Position: Customer Service Agent Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. \uD83D\uDE80 ## Qualifications \uD83D\uDCCD Job Requirements: ✅ Graduates only (Bachelor's degree holders) ✅ Fully dropped-out students may apply ✅ Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable) ✅ English proficiency level: B2+ to C1 ✅ Excellent communication and interpersonal skills ✅ Ability to work in a fast-paced environment ✅ Customer-oriented mindset and problem-solving skills \uD83C\uDF81 Benefits & Perks: ✨ Net salary of 22,000 EGP \uD83D\uDE8D Transportation provided \uD83C\uDFE5 Medical insurance coverage up to 200,000 EGP \uD83D\uDCDA Fully paid training from day one (you will be paid as a full employee during the training period) \uD83D\uDCC8 Career growth and development opportunities within a multinational company \uD83C\uDF0D Professional and supportive work environment ⏰ Working Conditions: \uD83D\uDD04 Rotational shifts \uD83C\uDF19 Overnight shifts are included and candidates must be flexible with shift schedules \uD83D\uDCC5 Rotational days off according to business needs \uD83D\uDCBC If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you! \uD83D\uDCE9 Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917", "summaryDescription" : "Customer Service Agent at Sutherland. Deliver exceptional customer support. Help customers resolve inquiries", "postedDate" : "2026-06-15T09:58:27.000", "createdAt" : "2026-06-15T23:34:56.836", "lastUpdated" : "2026-06-16T08:12:17.153", "ingestTimestamp" : "2026-06-15T23:34:56.836", "mongoId" : "6a3055daf292fd229cf2247c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 618.55493, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c91e974d8ee00a0984529", "title" : "Senior Counsel (Complex Trial)", "company" : "Tyson & Mendes LLP", "industry" : "Legal", "salary" : { "min" : 160000.0, "max" : 190000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Costa Mesa, California, United States", "locations" : [ "Costa Mesa", "California", "United States" ], "certifications" : [ "Admission to the State Bar" ], "timestamp" : "2026-06-16T05:50:15.234", "fingerprint" : "bfe263799df1be5e4fcb167d2fb4a067cb51102403abc9380646717e916e8f0b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tysonmendesllp/jobs/5253958008", "externalId" : "5253958008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Diego", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "32.7174202,-117.1627720" } ], "locationText" : "San Diego, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Trial advocacy", "Legal research", "Legal writing", "Case management", "Negotiation", "Pleading drafting", "Discovery management", "Motion practice", "Client counseling", "Deposition preparation", "Witness preparation" ], "hardSkillsList" : [ "Complex trial", "Commercial litigation", "Construction defect", "Employment litigation", "Premises liability", "Product liability", "Catastrophic injury", "Medical malpractice", "Trucking litigation", "Toxic tort", "Professional liability", "Business litigation", "Appeals", "Arbitration", "Mediation" ], "hardSkills" : [ { "name" : "Complex trial", "level" : "intermediate" }, { "name" : "Commercial litigation", "level" : "intermediate" }, { "name" : "Construction defect", "level" : "intermediate" }, { "name" : "Employment litigation", "level" : "intermediate" }, { "name" : "Premises liability", "level" : "intermediate" }, { "name" : "Product liability", "level" : "intermediate" }, { "name" : "Catastrophic injury", "level" : "intermediate" }, { "name" : "Medical malpractice", "level" : "intermediate" }, { "name" : "Trucking litigation", "level" : "intermediate" }, { "name" : "Toxic tort", "level" : "intermediate" }, { "name" : "Professional liability", "level" : "intermediate" }, { "name" : "Business litigation", "level" : "intermediate" }, { "name" : "Appeals", "level" : "intermediate" }, { "name" : "Arbitration", "level" : "intermediate" }, { "name" : "Mediation", "level" : "intermediate" } ], "majorSkills" : "Complex trial, Litigation, Legal analysis", "majorSkillsList" : [ "Complex trial", "Litigation", "Legal analysis" ], "coreResponsibilities" : "Manage complex trial cases, Conduct legal research, Draft pleadings and motions, Manage discovery, Prepare for and take depositions, Prepare witnesses for testimony, Argue motions, Conduct trials, Negotiate settlements, Counsel clients, Handle appeals, Participate in arbitration, Participate in mediation", "teamCollaboration" : "Law firm teams; Clients", "projectManagementSkills" : [ "Case management" ], "domainKnowledge" : "Complex commercial litigation; Construction defect litigation; Employment litigation; Premises liability litigation; Product liability litigation; Catastrophic injury litigation; Medical malpractice litigation; Trucking litigation; Toxic tort litigation; Professional liability litigation; Business litigation; Appeals; Arbitration; Mediation", "domainList" : [ "complex-commercial-litigation", "construction-defect-litigation", "employment-litigation", "premises-liability-litigation", "product-liability-litigation", "catastrophic-injury-litigation", "medical-malpractice-litigation", "trucking-litigation", "toxic-tort-litigation", "professional-liability-litigation", "business-litigation", "appeals", "arbitration", "mediation" ], "domainSpecificKnowledge" : [ "Complex commercial litigation", "Construction defect litigation", "Employment litigation", "Premises liability litigation", "Product liability litigation", "Catastrophic injury litigation", "Medical malpractice litigation", "Trucking litigation", "Toxic tort litigation", "Professional liability litigation", "Business litigation", "Appeals", "Arbitration", "Mediation" ], "toolProficiency" : [ "Westlaw", "LexisNexis" ], "communicationSkills" : "Client counseling; Courtroom advocacy", "documentationSkills" : "Pleading drafting; Motion drafting; Discovery documents", "problemSolvingSkills" : "Legal analysis; Case strategy", "outcomesObjectives" : "Achieve favorable case outcomes; Successfully resolve client matters", "qualificationsBasic" : "5+ years of complex trial experience, Admission to the State Bar", "qualificationsPreferred" : "Experience with complex commercial litigation, Experience with construction defect litigation, Experience with employment litigation, Experience with premises liability litigation, Experience with product liability litigation, Experience with catastrophic injury litigation, Experience with medical malpractice litigation, Experience with trucking litigation, Experience with toxic tort litigation, Experience with professional liability litigation, Experience with business litigation, Experience with appeals, Experience with arbitration, Experience with mediation", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Join Tyson & Mendes – Senior Counsel, Complex Trial Teams Where Insurance Defense Meets Innovation Please note: An active bar license in the State of California is required. At Tyson & Mendes, we don’t just litigate—we lead. As a national force in insurance defense and trial advocacy, we’re known for our bold mission to stop Nuclear Verdicts® and our results-driven approach to high-exposure litigation. We are expanding our Complex Trial Teams and seeking accomplished Senior Counsel ready to make an impact in the courtroom and beyond. If you are an experienced trial lawyer who thrives on complex, high-stakes cases, values strategy over spectacle, and wants to be part of a team that is reshaping the future of civil defense—this is your opportunity. Why Tyson & Mendes? Lead with Impact – As Senior Counsel on our Complex Trial Team, you’ll take the reins on challenging, high-value matters with the support and trust of a firm built for trial success. Elite Training + Resources – From our Trial Academy to dedicated jury research and litigation support, we equip you with everything you need to succeed at the highest level. Stability + Momentum – Join a financially strong, nationally scaled firm with an agile, no-silos culture that prioritizes long-term success over short-term wins. Authentic Inclusion – At Tyson & Mendes, diverse perspectives and lived experiences are essential to our approach, our outcomes, and our culture. Results Matter, Not Where You Work – Office-based, hybrid, or remote—we focus on performance and outcomes, not location. Who You Are You are a trial-tested litigator with a defense-first mindset and the strategic acumen to lead complex cases from start to finish. You bring gravitas in the courtroom, confidence in depositions, and clarity in client communication. You think like a tactician, mentor with purpose, and uphold the highest standards of ethics and advocacy. With a deep understanding of high-exposure civil litigation—especially in areas like catastrophic injury, wrongful death, or construction defect—you are ready to take the next step in your leadership and litigation career. Make Your Move. Be part of something bigger—join Tyson & Mendes and help shape the future of insurance defense. Apply today. We’re ready for your best. Responsibilities Lead Complex Trials: Represent clients in high-exposure and complex insurance defense cases, including cases involving catastrophic injury, wrongful death, property damage, and professional liability. Case Strategy and Planning: Develop and execute case strategies, including risk assessment, discovery, motion practice, and trial preparation. Client Advisement: Work closely with clients, insurance carriers, and adjusters to provide clear legal advice, case assessments, and updates on case developments. Litigation Management: Oversee all stages of litigation, including pleadings, discovery, depositions, pre-trial motions, and settlement negotiations. Courtroom Representation: Serve as lead counsel in jury trials, bench trials, and mediations, presenting cases effectively and persuasively. Team Leadership and Mentorship: Supervise and mentor junior attorneys, paralegals, and support staff, ensuring high-quality work and compliance with best practices. Collaboration with Experts: Collaborate with expert witnesses, including medical, forensic, engineering, and economic experts, to strengthen case arguments. Requirements Juris Doctor (JD) from an accredited law school. Active license to practice law in the State of California and eligibility to practice in federal courts. 8+ years of experience in insurance defense litigation with a strong focus on complex trial work. Demonstrated success as lead trial counsel in multiple high-stakes cases. Strong knowledge of civil procedure, tort law, insurance law, and trial strategies. Proven ability to manage and prioritize a large, demanding caseload with limited oversight. Exceptional oral advocacy, legal writing, and negotiation skills. Strong client relationship management skills with an ability to communicate complex legal strategies effectively. Background in catastrophic injury, construction defect, or professional liability cases preferred. Experience with e-discovery tools and case management software. Membership in local or national trial lawyer associations is a plus. Compensation Package The base salary for this position ranges from $160,000-190,000 annually, depending on experience and qualifications Attorneys are eligible for an annual billable hours bonus ranging from $10,000 and then aggregating with $7,500 for every additional tier Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employer contribution for health/vision/dental/life coverage is $700-$1,700) Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5% Employees receive a monthly technology reimbursement of $60 Student loan repayment assistance or 529 college savings plan (full-time attorneys after one year with the firm) $100-$200/month Paid parental leave at base pay Benefits Employee Assistance Program through HealthAdvocate Comprehensive in-house training and leadership development opportunities Firm Provided CLE Programs and Paid Bar License Renewal Fees Flexible vacation policy for attorneys Defined pathway to partnership Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative Firm-wide charitable giving program Numerous social and off-site events each year to enrich your relationships with your colleagues Flexible Work Model: Remote, hybrid, or onsite options available About Tyson & Mendes Click here to learn more about the Tyson & Mendes Office! (944) The Tyson & Mendes Office - YouTube We’re one of the fastest-growing civil defense firms in the country—known for breaking the mold of the traditional law firm. Our dynamic, diverse team of trial attorneys delivers exceptional results, from landmark cases like Howell v. Hamilton Meats to numerous defense verdicts across the nation. But we don’t stop at great legal work—we invest in our people. With specialized training in our proven defense methods, clear paths to leadership, and robust professional development, we empower attorneys to grow their careers, build their personal brands, and become leaders in the field. Follow along with the firm on Twitter and LinkedIn or visit www.tysonmendes.com. Equal Opportunity Employer Notice OK, now for the legal copy (we are a law firm, after all). It is Tyson & Mendes’ policy to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors. By the way, if you read all of this, congratulations – we can already tell your attention to detail is exceptional. NOTICE TO APPLICANTS/EMPLOYEES OF TYSON & MENDES: Please take notice that the Firm collects certain information about you. For more information on the Firm’s policies, please refer to the document provided here. No recruiters/agencies #li-remote Pay Range $160,000—$190,000 USD", "summaryDescription" : "Senior Counsel (Complex Trial) at Tyson & Mendes LLP. Skills: Complex trial, Litigation, Legal analysis. Manage complex trial cases. 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Assists with mentoring of TFCs and handles escalated customer service issues as deemed necessary. **_Duties and Responsibilities:_** * Assumes responsibility for ensuring the satisfactory handling of internal or customer related telephone inquiries or service-related problems by performing the following functions: * Promptly responding to customer/internal inquiries in a courteous and professional manner to ensure complete customer satisfaction. * Providing customer and internal personnel with accurate product knowledge and service information, as well as operational knowledge that will assist personnel in the successful completion of their duties. * Providing professional written correspondence to customers when necessary. * Demonstrates a technically proficient knowledge in the functionality of several of the following products through coaching and call monitoring: * IBS Insight * Service request manager * Digital Banking Products (CEB, BEB, Mobile) * Cardbase systems (CMSe, CardPro Connect) * Customer Information System * Loan/Deposit/Retirement system * Optima * Net Image * Assists Management and Telephone Financial Consultant Supervisors with facilitating operational procedures to staff; includes mentoring new employees with policies / procedures and practices. * Acts as a shift supervisor in the absence of the Telephone Financial Consultant Supervisor, to ensure an effective and efficient response of all operational and services related issues as presented through SCS calls. * Assists and encourages the sales process within the Solution Center Service by working with SCS Management, is assigned special projects at the direction of management (coordinates materials / packets, tracking, spreadsheets, etc.) * Identifies and addresses customer needs by recommending applicable products and services that may represent a value to the customer. * Assists the Branch Administration Department by identifying and reporting quality service concerns that may become apparent through customer interactions. * Provides exceptional customer service to internal and external customers via telephone, mail, chat, and email in matters related to the aforementioned products. Assists SCS staff with escalated customer concerns. * Performs account maintenance on IBS Banking core systems. * Refers customers with opening deposit and loan accounts over the telephone. * Recognizes opportunities to identify and meet needs resulting in new accounts and leads. * Assists in training new employees. * Maintains a good working relationship with bank employees. Demonstrates strong interpersonal skills and the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization. * Demonstrates a strong ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization. * Assumes additional duties as required. _**Physical Demands:**_ Operates a keypad device: 99% of the day. Sitting is required 7 times per day in a straight position. Walking is required one time per day. Maximum lift is ½ pound several times per day. Requires the use of manual dexterity skills for typing on a frequent basis, up to 60% of the business day. Possess the ability to focus visually at a close distance of 18”-20” for a period of up to 60% of the business day. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) **_Salary Range:_** $15.00 - $30.53", "summaryDescription" : "Telephone Financial Consultant- Team Lead. Handle inbound calls. Assist clients with inquiries", "postedDate" : "2026-06-09T21:55:47.061", "createdAt" : "2026-06-14T21:55:47.050", "lastUpdated" : "2026-06-15T22:47:09.076", "ingestTimestamp" : "2026-06-14T21:55:47.050", "mongoId" : "6a2ea11f74d8ee00a0e429f2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://stbancorp.wd5.myworkdayjobs.com/ST_Bank_Careers/job/Mahoning/Telephone-Financial-Consultant_R-1443", "salaryAnnualMin" : 31200, "salaryAnnualMax" : 63502, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 611.5521, "daysOld" : 6, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cd1c974d8ee00a0a32cf0", "title" : "Email Marketing Specialist", "company" : "Pavago", "industry" : "Staffing and Recruiting", "salary" : { "min" : 48000.0, "max" : 72000.0, "currency" : "BGN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Email Marketing Specialist in the SaaS industry in Bulgaria, adjusted for remote work." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T21:24:47.430", "fingerprint" : "fc0b6f390f509068b0ec224b7c9a479efd5dae9b78a6d481c606e9a38fd98003", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/CB0008C183/apply", "externalId" : "CB0008C183", "industryFunction" : { }, "locationPoint" : "39.8283,-98.5795", "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "technicalSkills" : "HubSpot, Klaviyo, Marketo, Mailchimp, ActiveCampaign, HTML, CSS, Google Analytics, Salesforce", "professionalSkills" : [ "Creative marketing", "Analytical thinking", "Copywriting", "Audience segmentation", "Automation strategy", "ESP management", "Deliverability optimization", "Performance reporting", "List management", "Personalization strategies", "Workflow testing", "Sender reputation monitoring", "Email authentication", "A/B testing", "Campaign analysis" ], "hardSkillsList" : [ "Email campaign management", "Workflow automation", "List cleaning", "Deliverability troubleshooting", "Performance analysis", "A/B testing" ], "hardSkills" : [ { "name" : "Email campaign management", "level" : "intermediate" }, { "name" : "Workflow automation", "level" : "intermediate" }, { "name" : "List cleaning", "level" : "intermediate" }, { "name" : "Deliverability troubleshooting", "level" : "intermediate" }, { "name" : "Performance analysis", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" } ], "majorSkills" : "Email marketing, Campaign management, Automation strategy, Performance optimization", "majorSkillsList" : [ "Email marketing", "Campaign management", "Automation strategy", "Performance optimization" ], "coreResponsibilities" : "Build email campaigns, Launch email campaigns, Optimize email campaigns, Write compelling subject lines, Write email copy, Write calls-to-action, Design email templates, Optimize email templates, Perform HTML/CSS edits, Maintain email databases, Segment audiences, Clean email lists, Improve personalization strategies, Build automation flows, Maintain automation flows, Test workflow logic, Optimize automation flows, Monitor sender reputation, Monitor inbox placement, Manage email authentication, Ensure campaign compliance, Troubleshoot deliverability issues, Conduct A/B testing, Analyze campaign performance, Build dashboards, Build reports, Present findings, Present recommendations, Present optimization strategies", "teamCollaboration" : "Leadership; Stakeholders", "domainKnowledge" : "Lifecycle marketing; Behavioral email strategies; CAN-SPAM; GDPR; CCPA", "domainList" : [ "lifecycle-marketing", "behavioral-email-strategies", "can-spam", "gdpr", "ccpa" ], "domainSpecificKnowledge" : [ "Lifecycle marketing", "Behavioral email strategies", "CAN-SPAM", "GDPR", "CCPA" ], "toolProficiency" : [ "HubSpot", "Klaviyo", "Marketo", "Mailchimp", "ActiveCampaign", "Litmus", "GlockApps", "Postmark", "Google Analytics", "Salesforce" ], "communicationSkills" : "Copywriting; Reporting", "problemSolvingSkills" : "Deliverability troubleshooting; Workflow testing; Performance analysis", "outcomesObjectives" : "Drive engagement; Nurture leads; Generate business results; Increase engagement; Increase conversion performance; Improve conversion rates; Improve engagement; Meet industry benchmarks; Maintain bounce rate below 2%; Maintain unsubscribe rate below 1%; Accurate revenue attribution; Increase retention; Increase lead nurturing effectiveness", "qualificationsBasic" : "2+ years email marketing experience, Hands-on experience with ESP, Understanding of audience segmentation, Understanding of email automation workflows, Advanced Excel/Google Sheets skills, Basic HTML/CSS knowledge, Experience tracking campaign performance", "qualificationsPreferred" : "Experience managing email programs 50k+ contacts, Familiarity with deliverability tools, Experience integrating ESPs with CRM, Background in SaaS, e-commerce, or professional services, Understanding of lifecycle marketing, Understanding of behavioral email strategies", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "### **Job Title: Email Marketing Specialist** **Position Type:** Full-Time, Remote **Working Hours:** U.S. Client Business Hours (with flexibility for campaign launches and reporting deadlines) ### **About the Role** Our client is seeking an Email Marketing Specialist to build, launch, and optimize high-performing email campaigns that drive engagement, nurture leads, and generate measurable business results. This role combines creative copywriting, audience segmentation, automation strategy, and technical ESP management. The Email Marketing Specialist owns the full email campaign lifecycle — from campaign planning and workflow automation to deliverability optimization and performance reporting. The ideal candidate is analytical, detail-oriented, and comfortable balancing creative messaging with performance-driven optimization. ### **Responsibilities** ### **Campaign Development & Execution** • Build and launch email campaigns using platforms such as HubSpot, Klaviyo, Marketo, Mailchimp, or ActiveCampaign • Write compelling subject lines, email copy, and calls-to-action tailored to audience segments • Design and optimize responsive email templates aligned with brand guidelines • Perform light HTML/CSS edits when necessary to improve formatting and rendering ### **Audience Segmentation & List Management** • Maintain and organize email databases ranging from 20k–200k+ contacts • Segment audiences by lifecycle stage, engagement level, persona, geography, and behavioral data • Clean and maintain healthy email lists by removing inactive users, hard bounces, spam traps, and duplicates • Improve personalization strategies to increase engagement and conversion performance ### **Automation & Nurture Workflows** • Build and maintain drip campaigns, nurture sequences, abandoned cart flows, onboarding workflows, and behavioral automations • Test workflow logic and trigger conditions to ensure campaigns function correctly • Continuously optimize automation flows to improve conversion rates and engagement ### **Deliverability & Compliance** • Monitor sender reputation, inbox placement, and overall deliverability performance • Manage SPF, DKIM, DNS, suppression lists, and email authentication configurations • Ensure campaigns remain compliant with CAN-SPAM, GDPR, CCPA, and email marketing best practices • Troubleshoot deliverability issues using tools such as Litmus, GlockApps, or Postmark ### **Performance Optimization & Reporting** • Conduct A/B testing on subject lines, CTAs, send times, layouts, and messaging • Analyze campaign performance metrics including open rates, CTR, conversion rates, bounce rates, and unsubscribe rates • Build dashboards and reports using Google Analytics, CRM platforms, Looker, or ESP analytics tools • Present findings, recommendations, and optimization strategies to leadership and stakeholders ### **What Makes You a Perfect Fit** • Strong balance between creative marketing and analytical thinking • Excellent copywriting and communication skills with attention to detail • Technically capable of managing ESP configurations and deliverability troubleshooting • Organized and able to manage multiple campaigns, automations, and reporting cycles simultaneously • Data-driven mindset focused on continuous optimization and measurable results ### **Required Experience & Skills** • 2+ years of professional email marketing experience • Hands-on experience with at least one major ESP (HubSpot, Klaviyo, Marketo, Mailchimp, ActiveCampaign) • Strong understanding of audience segmentation and email automation workflows • Advanced Excel/Google Sheets skills (pivot tables, VLOOKUPs, reporting, segmentation) • Basic HTML/CSS knowledge for email template customization • Experience tracking and analyzing email campaign performance metrics ### **Preferred Experience & Skills** • Experience managing email programs for 50k+ contacts • Familiarity with deliverability and inbox placement tools (Litmus, GlockApps, Postmark) • Experience integrating ESPs with CRM systems such as Salesforce or HubSpot • Background in SaaS, e-commerce, or professional services industries • Understanding of lifecycle marketing and behavioral email strategies ### **What Does a Typical Day Look Like?** An Email Marketing Specialist’s day revolves around creating, launching, and optimizing campaigns that drive measurable engagement and revenue. You will: • Build and schedule campaigns while writing compelling copy and designing templates • Segment audiences to improve targeting and personalization • Monitor deliverability and maintain clean, healthy email databases • Launch and optimize automated nurture workflows and engagement sequences • Review analytics dashboards and conduct A/B testing to improve performance • Prepare reports and communicate campaign insights to marketing and leadership teams In essence: you ensure email marketing campaigns are strategic, technically optimized, compliant, and consistently driving engagement, conversions, and revenue growth. ### **Key Metrics for Success (KPIs)** • Open rates meeting or exceeding industry benchmarks (20–40%) • Click-through rates (CTR) ≥ 3–5% • Improved conversion rates across campaigns and workflows • Bounce rate maintained below 2% and unsubscribe rate below 1% • Accurate revenue attribution and reporting from email campaigns • Increased engagement, retention, and lead nurturing effectiveness ### **Interview Process** • Initial Phone Screen • Video Interview with Pavago Recruiter • Practical Assessment (e.g., build a 3-email nurture workflow in HubSpot for a sample product launch) • Client Interview • Offer & Background Verification #EmailMarketing #Klaviyo #HubSpot #LifecycleMarketing #MarketingAutomation #Mailchimp #DigitalMarketing #RemoteJobs #CRM #LeadNurturing #EmailCampaigns #MarketingJobs #GrowthMarketing #ESP #B2BMarketing", "summaryDescription" : "Email Marketing Specialist at Pavago. Skills: Email marketing, Campaign management, Automation strategy, Performance optimization. Build email campaigns. Launch email campaigns", "postedDate" : "2026-06-11T00:00:00.000", "createdAt" : "2026-06-14T21:44:00.844", "lastUpdated" : "2026-06-15T21:24:47.430", "ingestTimestamp" : "2026-06-14T21:44:00.844", "mongoId" : "6a2cd1c974d8ee00a0a32cf0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/CB0008C183", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Email campaign management", "Workflow automation", "List cleaning", "Deliverability troubleshooting", "Performance analysis", "A/B testing", "Email marketing", "Campaign management", "Automation strategy", "Performance optimization", "Creative marketing", "Analytical thinking", "Copywriting", "Audience segmentation", "ESP management", "Deliverability optimization", "Performance reporting", "List management", "Personalization strategies", "Workflow testing", "Sender reputation monitoring", "Email authentication", "Campaign analysis", "Lifecycle marketing", "Behavioral email strategies", "CAN-SPAM", "GDPR", "CCPA", "HubSpot", "Klaviyo", "Marketo", "Mailchimp", "ActiveCampaign", "Litmus", "GlockApps", "Postmark", "Google Analytics", "Salesforce" ], "skillCount" : 38, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 606.6869, "daysOld" : 4, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305981f292fd229cf484e2", "title" : "Customer Service Representative", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Service Representative in Columbus, United States, adjusted for the Technology industry and company size." }, "location" : "Columbus, OH, United States", "locations" : [ "Columbus", "OH", "United States" ], "timestamp" : "2026-06-16T08:02:45.186", "fingerprint" : "a13cbeb81400124d38b592e2490a6ec0d52b306ae7eed4f2df593971396aace8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132081079-customer-service-representative", "externalId" : "744000132081079", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond promptly to customer inquiries, Resolve customer complaints and issues, Provide accurate information about products, Document customer interactions, Maintain detailed records of inquiries, Collaborate with other departments", "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Document customer interactions; Maintain detailed records", "problemSolvingSkills" : "Problem-solving techniques", "qualificationsBasic" : "Proven experience as Customer Service Representative, Excellent verbal and written communication skills, Interpersonal and active listening abilities, Ability to handle stressful situations, Proficiency in using customer service software", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Consider Posh Pro, we’ve got a knack for turning dull moments into dazzling opportunities. We’re the ones who add a splash of color to the black and white world of sales. How do we do it? Well, it’s a bit of magic mixed with a whole lot of hustle. Job Description : We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the primary point of contact for our valued customers, providing exceptional support and ensuring their needs are met with professionalism and efficiency. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering outstanding customer experiences. Responsibilities: * Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve customer complaints and issues with empathy and effective problem-solving techniques. * Provide accurate information about products, services, and company policies. * Document customer interactions and maintain detailed records of inquiries and resolutions. * Collaborate with other departments to address customer concerns and improve service quality. ## Qualifications Requirements * Proven experience as a Customer Service Representative or similar role. * Excellent verbal and written communication skills. * Strong interpersonal and active listening abilities. * Ability to handle stressful situations with patience and professionalism. * Proficiency in using customer service software, databases, and tools. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Service Representative at Alphabe Insight Inc. Respond promptly to customer inquiries. Resolve customer complaints and issues", "postedDate" : "2026-06-14T23:50:26.000", "createdAt" : "2026-06-15T23:55:47.397", "lastUpdated" : "2026-06-16T08:02:45.186", "ingestTimestamp" : "2026-06-15T23:55:47.397", "mongoId" : "6a305981f292fd229cf484e2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 605.14264, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca40074d8ee00a09af54f", "title" : "Complex Care Healthcare Assistant", "company" : "Thornbury Community Services", "industry" : "Healthcare", "salary" : { "min" : 18.0, "max" : 23.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "222 Grays Inn Rd, London, WC1X 8HB", "locations" : [ "222 Grays Inn Rd", "London", "WC1X 8HB" ], "timestamp" : "2026-06-16T00:52:45.991", "fingerprint" : "a2ec1ec4c62081a95314f9de379003ab931a0727f050ebc4f4d76e7751030da2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tcs/jobs/6353972003", "externalId" : "6353972003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cheltenham", "state" : "Gloucestershire", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.8995685,-2.0711559" } ], "locationText" : "Cheltenham, Gloucestershire, United Kingdom", "experienceMinYears" : 1, "professionalSkills" : [ "Complex care", "Personal care", "Manual handling" ], "majorSkills" : "Complex care, Person-centered care", "majorSkillsList" : [ "Complex care", "Person-centered care" ], "coreResponsibilities" : "Support adult male, Attend community events, Support at home, Build trust with individuals, Build trust with families, Create safe environments, Empower people to take trips, Empower people to reconnect with hobbies, Empower people to thrive in community", "domainKnowledge" : "Complex health needs", "domainList" : [ "complex-health-needs" ], "domainSpecificKnowledge" : [ "Complex health needs" ], "continuousLearning" : "Refresher courses; Specialist practical training; Shadow shifts; Sign offs from nurse", "specialRequirements" : "Manual driving license, Comfortable with dogs, Comfortable with animals", "outcomesObjectives" : "Help people live life to the fullest; Help people remain at home; Help people maintain independence; Help people enjoy things that matter; Help people live with dignity; Help people live with choice; Help people live with joy", "qualificationsBasic" : "12 months UK care experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Community Healthcare Assistant – Complex Care (Female) Location: Cheltenham, Gloucestershire Shifts: Days - 07:00-15:00, 07:00-20:00 & 14:00-23:00 Pay Rates (including holiday pay): Days: £18.56 per hour Nights: £20.83 per hour Weekends: £23.07 per hour At Thornbury Community Services, we believe everyone deserves the chance to live life to the fullest. We’re looking for healthcare assistants who want to make a real difference - helping people with complex health needs remain at home, maintain independence, and enjoy the things that matter most to them. Your role goes beyond practical care. You’ll build trust with individuals and their families, create safe environments, and empower people to take trips, reconnect with hobbies, and thrive in their own community. Every shift is an opportunity to change a life. Why This Role Matters Joining Thornbury means being part of something bigger - giving people the chance to live with dignity, choice, and joy despite complex health needs. In the role, you will support an adult male in living an independent life, attending events in the community as well as supporting at home. You will need to have a manual driving license and be comfortable working in an environment with dogs and other animals. What We’re Looking For We’re seeking healthcare assistants who are: · Compassionate and resilient, with a genuine passion for person-centered care. · Experienced in UK care (minimum 12 months). · Skilled in key areas such as: Exposure to clinical complex care Personal care Manual handling Your Benefits as a TCS Healthcare Assistant We value our team and offer a package designed to support your career and wellbeing: · 24/7 Support: Clinical and operational teams available whenever you need them. · Employee Assistance Programme: Round-the-clock wellbeing support. · Upskilling & Training: Access refresher courses and specialist practical training. Shadow shifts and sign offs from a qualified nurse. Apply Today If you want a role where your care changes lives and creates possibilities, apply now. Questions? Contact us at: \uD83D\uDCE7 applications@thornburycommunityservices.co.uk \uD83D\uDCDE 0333 323 3762 #HCACH", "summaryDescription" : "Complex Care Healthcare Assistant at Thornbury Community Services. Skills: Complex care, Person-centered care. Support adult male. 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: [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Billing systems", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Revenue assurance", "Process optimization", "Automation strategies", "Contract management", "Cash flow improvement", "Dispute resolution", "Compliance protocols", "Business relationships" ], "hardSkillsList" : [ "Statistical analysis", "Negotiation skills", "Conflict resolution skills" ], "softSkillsList" : [ "Analytical skills", "Stakeholder engagement", "Effective communication", "Agility" ], "hardSkills" : [ { "name" : "Statistical analysis", "level" : "intermediate" }, { "name" : "Negotiation skills", "level" : "intermediate" }, { "name" : "Conflict resolution skills", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical skills" }, { "name" : "Stakeholder engagement" }, { "name" : "Effective communication" }, { "name" : "Agility" } ], "majorSkills" : "Complex billing, Retail energy market, ERCOT regulations", "majorSkillsList" : [ "Complex billing", "Retail energy market", "ERCOT regulations" ], "coreResponsibilities" : "Develop billing strategies, Implement billing strategies, Manage billing strategies, Monitor revenue performance, Analyze revenue performance, Identify trends, Identify areas for improvement, Utilize data and analytics, Analyze trends in data, Analyze patterns in data, Drive decision-making, Adjust strategy, Provide insights, Provide recommendations, Oversee billing process, Ensure accuracy, Ensure timeliness, Oversee client contracts, Account for contract elements, Develop strategies to improve cash flow, Reduce DSO, Review product structure, Investigate product structure, Recommend action on product structure, Ensure compliance with policies, Ensure compliance with procedures, Ensure compliance with regulations, Manage revenue performance, Maintain revenue performance, Report revenue performance, Action dispute resolution process, Mitigate customer disputes, Negotiate customer disputes, Ensure customer disputes resolution, Document root cause, Manage compliance protocols, Adhere to compliance protocols, Establish controls, Bridge identified gaps, Identify account issues, Resolve account issues, Display attention to detail, Adhere to Retail Market Guide, Understand regulation changes, Formulate solutions to comply, Establish business relationships, Maintain business relationships, Deliver on KPIs", "teamCollaboration" : "Cross-functional teams; Internal customers; Key stakeholders", "domainKnowledge" : "Retail energy market; Deregulated environments; ERCOT regulations; PJM; NYISO; NEPOOL; Public Utility Commissions", "domainList" : [ "retail-energy-market", "deregulated-environments", "ercot-regulations", "pjm", "nyiso", "nepool", "public-utility-commissions" ], "domainSpecificKnowledge" : [ "Retail energy market", "Deregulated environments", "ERCOT regulations", "PJM", "NYISO", "NEPOOL", "Public Utility Commissions" ], "toolProficiency" : [ "MS Office Suite" ], "communicationSkills" : "Verbal communication; Written communication", "innovationCreativity" : "Process optimization; Automation", "problemSolvingSkills" : "Problem-solving; Analytical skills; Data analysis", "outcomesObjectives" : "Ensure billing accuracy; Ensure billing efficiency; Achieve revenue assurance; Enhance billing operations effectiveness; Achieve financial health; Improve customer satisfaction", "qualificationsBasic" : "Bachelor's degree or 2 years supervisor experience, 5 years operations experience, Experience in deregulated energy market, Familiarity with complex billing structure, Proficiency in financial software, Proficiency in MS Office Suite, Ability to work under pressure, Ability to meet deadlines, Eligible to work in USA", "qualificationsPreferred" : "Expert-level knowledge of ERCOT regulations, Advanced billing systems knowledge", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "COMPANY OVERVIEW Chariot Energy, is an affiliate company of Hanwha Energy USA and ultimately Hanwha Group, a FORTUNE Global 500 firm that is among the eight largest business enterprises in South Korea. Hanwha Energy USA designs, builds and manages solar power plant solutions. The company brings a decade of global leadership in solar PV to North America, combining best-of-world technology, processes, and partnerships to deliver utility-grade solar PV solutions customized for local energy markets. Hanwha Energy USA offers the full spectrum of PV solutions – from power plant development, design, construction, operations, and maintenance. With proven capabilities across the solar value chain, Hanwha Energy USA minimizes uncertainty and risk, and helps customers achieve a higher return on their investment in solar energy. Hanwha Energy USA has recently embarked to enter the energy retail market in deregulated markets throughout North America. Chariot Energy is a retail energy provider based in Houston, Texas. We offer electricity to homes and businesses, and it is our goal to provide products and services our customers love and an unmatched experience that is missing in today’s retail energy market. Hanwha Energy USA has set out to have Chariot Energy become one of the leading energy retail providers (by RCE count) within 5-years of Chariot Energy’s launch. POSITION OVERVIEW We are seeking a highly skilled and proactive Senior Complex Billing Analyst to join our innovative and fast-paced organization. As a key leader within the billing operations team, the Senior Complex Billing Analyst will play a pivotal role in ensuring the accuracy and efficiency of our complex billing processes related to Large Commercial and Industrial accounts, which are integral to the company’s revenue assurance and operational success. This position requires an individual with a deep understanding of the retail energy market, especially within deregulated environments, and an expert-level knowledge of ERCOT regulations and advanced billing systems. In this role, you will be responsible for managing all aspects of billing, from developing and executing strategies that drive billing accuracy and compliance, to identifying opportunities for process optimization and automation. You will work closely with cross-functional teams to resolve billing issues, ensure compliance with industry regulations, and lead initiatives that enhance the overall effectiveness of the billing operations. The ideal candidate will not only bring extensive experience in managing complex billing structures but will also have a forward-thinking mindset, capable of anticipating challenges and proactively designing solutions. With a strong focus on process improvements, you will be empowered to make strategic decisions that directly impact on our financial health and customer satisfaction. Your ability to problem solve, innovate, and drive efficiency will be crucial in ensuring the success of our billing operations and contributing to the organization’s broader financial and operational goals. This position is based in Houston, and the ideal candidate will be within commutable distance to the Houston office location. The position will be located outside the Chariot Energy Houston office. RESPONSIBILITIES Develop, implement and manage effective billing strategies, policies and procedures for residential, commercial and industrial accounts. Monitor and analyze revenue performance metrics, identifying trends and areas for improvement. Utilize data and analytics to analyze trends and patterns in data, driving decision-making and strategy adjustments, and providing insights and recommendations to senior management. Oversee the end-to-end billing process to ensure accuracy and timeliness. Oversee all aspects of client contracts assigned ensuring all elements are properly accounted for in CE systems during setup and invoicing/billing processes Develop and implement strategies to improve cash flow and reduce DSO (Days Sales Outstanding). Review, investigate, and recommend action on product structure and market insights Ensure compliance with company policies and procedures, as well as legal and regulatory requirements. Manage, maintain, and report on revenue performance to management. Action the dispute resolution process from end to end, by proactively mitigating customer disputes, negotiating and ensuring customer disputes to resolution and document root cause. Manage and adhere to compliance protocols as outlined by the Public Utility Commissions and other government entities. Establish controls to bridge identified gaps between other business stakeholders. Proactively identify and resolve existing and potential future account issues in a timely and accurate fashion by displaying an acute attention to detail. Adhere to Retail Market Guide protocols as set forth by ERCOT, PJM, NYISO and NEPOOL. Take the lead when changes and proposed regulations occur to understand potential gaps to current processes and formulate solutions to comply. Establish and maintain positive business relationships with internal customers and key stakeholders in the revenue process. Achieve excellence by delivering on key performance indicators (KPI’s). REQUIRED COMPETENCIES Analytical- Proven problem-solving capability with strong analytical skills including statistical analysis, Stakeholder Engagement– Understands the importance of seeking out relationships and working with others toward a shared goal. Effective Communication- Strong verbal and written communication skills. Agility- Demonstrate willingness to modify position as needed to meet the needs of the business. REQUIRED QUALIFICATIONS Bachelor’s degree in business or related areas from an accredited four-year university OR minimum two years previous supervisor experience in Complex Billing Operations can substitute for a degree. Minimum of 5 years’ operations experience in back-office operations (i.e., customer set up, Complex billing, contract management, customer relations). Experience in the deregulated energy market, primarily ERCOT, PJM, NYISO and NEPOOL. Familiarity with complex billing structure. Strong analytical and problem-solving abilities to identify trends, analyze data, and make informed decisions. Proven negotiation and conflict resolution skills. Proven experience managing revenue generation for customers in the commercial/industrial/retail energy markets. Strong analytical and problem-solving abilities. Strong communication and interpersonal skills. Proficiency in financial software and MS Office Suite. Ability to work effectively under pressure and meet deadlines. Eligible to work in the USA for any employer without sponsorship. COMPENSATION: $80,000 - $110,000 salary Attention external recruitment firms, we will not accept any unsolicited resumes at this time. Please do not contact any internal member of our company to discuss the position or to solicit candidates. Chariot Energy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. www.mychariotenergy.com", "summaryDescription" : "Sr Complex Billing Analyst at Chariot Energy. Skills: Complex billing, Retail energy market, ERCOT regulations. Develop billing strategies. 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About our young adult - I am a soon to be 18 year old teenage male and I like to listen to quiet voices and silly jokes. I love Man U, Horrid Henry and", "summaryDescription" : "Complex Care Healthcare Assistant at NurtureCare. Support children and young adults. Provide complex health support", "createdAt" : "2026-06-14T19:28:30.620", "lastUpdated" : "2026-06-16T02:02:56.733", "ingestTimestamp" : "2026-06-14T19:28:30.620", "mongoId" : "6a2cbd4874d8ee00a09fd9e0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Complex health needs", "Additional health needs" ], "skillCount" : 2, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 582.5721, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c91e974d8ee00a098452b", "title" : "Senior Counsel (Complex Trial)", "company" : "Tyson & Mendes LLP", "industry" : "Legal", "salary" : { "min" : 160000.0, "max" : 190000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Diego, California, United States", "locations" : [ "San Diego", "California", "United States" ], "certifications" : [ "Active license to practice law in California" ], "timestamp" : "2026-06-15T11:41:07.066", "fingerprint" : "4d9437a3ae3342980067a71fb3a5a21b4a2d2667460e6bbf9d25b8028cdd045c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tysonmendesllp/jobs/5253960008", "externalId" : "5253960008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Diego", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7174202,-117.1627720" } ], "locationText" : "San Diego, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Risk assessment", "Case strategy", "Client advisement", "Legal advice", "Case assessments", "Litigation management", "Settlement negotiations", "Team leadership", "Mentorship" ], "hardSkillsList" : [ "Insurance defense litigation", "Complex trial work", "High-stakes cases", "Discovery", "Motion practice", "Trial preparation", "Pleadings", "Depositions", "Pre-trial motions" ], "softSkillsList" : [ "Gravitas", "Confidence", "Clarity", "Tactician", "Ethics", "Advocacy" ], "hardSkills" : [ { "name" : "Insurance defense litigation", "level" : "intermediate" }, { "name" : "Complex trial work", "level" : "intermediate" }, { "name" : "High-stakes cases", "level" : "intermediate" }, { "name" : "Discovery", "level" : "intermediate" }, { "name" : "Motion practice", "level" : "intermediate" }, { "name" : "Trial preparation", "level" : "intermediate" }, { "name" : "Pleadings", "level" : "intermediate" }, { "name" : "Depositions", "level" : "intermediate" }, { "name" : "Pre-trial motions", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Gravitas" }, { "name" : "Confidence" }, { "name" : "Clarity" }, { "name" : "Tactician" }, { "name" : "Ethics" }, { "name" : "Advocacy" } ], "majorSkills" : "Complex trial litigation, Insurance defense, Trial advocacy, Case strategy", "majorSkillsList" : [ "Complex trial litigation", "Insurance defense", "Trial advocacy", "Case strategy" ], "coreResponsibilities" : "Represent clients in high-exposure cases, Represent clients in complex insurance defense cases, Develop case strategies, Execute case strategies, Conduct risk assessment, Manage discovery, Manage motion practice, Manage trial preparation, Provide clear legal advice, Provide case assessments, Provide updates on case developments, Oversee all stages of litigation, Oversee pleadings, Oversee discovery, Oversee depositions, Oversee pre-trial motions, Oversee settlement negotiations, Serve as lead counsel in jury trials, Serve as lead counsel in bench trials, Serve as lead counsel in mediations, Present cases effectively, Present cases persuasively, Supervise junior attorneys, Mentor junior attorneys, Supervise paralegals, Mentor paralegals, Supervise support staff, Mentor support staff, Ensure high-quality work, Ensure compliance with best practices, Collaborate with expert witnesses, Strengthen case arguments", "teamCollaboration" : "Complex Trial Teams; Junior attorneys; Paralegals; Support staff; Expert witnesses", "projectManagementSkills" : [ "Case management" ], "domainKnowledge" : "Insurance defense; Catastrophic injury; Wrongful death; Property damage; Professional liability; Civil litigation; Civil defense", "domainList" : [ "insurance-defense", "catastrophic-injury", "wrongful-death", "property-damage", "professional-liability", "civil-litigation", "civil-defense" ], "domainSpecificKnowledge" : [ "Insurance defense", "Catastrophic injury", "Wrongful death", "Property damage", "Professional liability", "Civil litigation", "Civil defense" ], "toolProficiency" : [ "E-discovery tools", "Case management software" ], "communicationSkills" : "Client communication; Oral advocacy; Legal writing; Negotiation", "continuousLearning" : "Trial Academy; In-house training; Leadership development; Firm Provided CLE Programs; Paid Bar License Renewal Fees", "problemSolvingSkills" : "Strategic acumen; Tactician", "outcomesObjectives" : "Stop Nuclear Verdicts®; Deliver results-driven approach", "qualificationsBasic" : "Juris Doctor (JD), Active license to practice law in California, Eligibility to practice in federal courts, 8+ years of experience in insurance defense litigation, Focus on complex trial work, Demonstrated success as lead trial counsel in multiple high-stakes cases, Knowledge of civil procedure, Knowledge of tort law, Knowledge of insurance law, Knowledge of trial strategies, Manage and prioritize a large, demanding caseload, Exceptional oral advocacy skills, Exceptional legal writing skills, Exceptional negotiation skills, Client relationship management skills, Ability to communicate complex legal strategies effectively", "qualificationsPreferred" : "Background in catastrophic injury, Background in construction defect, Background in professional liability cases, Experience with e-discovery tools, Experience with case management software, Membership in local trial lawyer associations, Membership in national trial lawyer associations", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Join Tyson & Mendes – Senior Counsel, Complex Trial Teams Where Insurance Defense Meets Innovation Please note: An active bar license in the State of California is required. At Tyson & Mendes, we don’t just litigate—we lead. As a national force in insurance defense and trial advocacy, we’re known for our bold mission to stop Nuclear Verdicts® and our results-driven approach to high-exposure litigation. We are expanding our Complex Trial Teams and seeking accomplished Senior Counsel ready to make an impact in the courtroom and beyond. If you are an experienced trial lawyer who thrives on complex, high-stakes cases, values strategy over spectacle, and wants to be part of a team that is reshaping the future of civil defense—this is your opportunity. Why Tyson & Mendes? Lead with Impact – As Senior Counsel on our Complex Trial Team, you’ll take the reins on challenging, high-value matters with the support and trust of a firm built for trial success. Elite Training + Resources – From our Trial Academy to dedicated jury research and litigation support, we equip you with everything you need to succeed at the highest level. Stability + Momentum – Join a financially strong, nationally scaled firm with an agile, no-silos culture that prioritizes long-term success over short-term wins. Authentic Inclusion – At Tyson & Mendes, diverse perspectives and lived experiences are essential to our approach, our outcomes, and our culture. Results Matter, Not Where You Work – Office-based, hybrid, or remote—we focus on performance and outcomes, not location. Who You Are You are a trial-tested litigator with a defense-first mindset and the strategic acumen to lead complex cases from start to finish. You bring gravitas in the courtroom, confidence in depositions, and clarity in client communication. You think like a tactician, mentor with purpose, and uphold the highest standards of ethics and advocacy. With a deep understanding of high-exposure civil litigation—especially in areas like catastrophic injury, wrongful death, or construction defect—you are ready to take the next step in your leadership and litigation career. Make Your Move. Be part of something bigger—join Tyson & Mendes and help shape the future of insurance defense. Apply today. We’re ready for your best. Responsibilities Lead Complex Trials: Represent clients in high-exposure and complex insurance defense cases, including cases involving catastrophic injury, wrongful death, property damage, and professional liability. Case Strategy and Planning: Develop and execute case strategies, including risk assessment, discovery, motion practice, and trial preparation. Client Advisement: Work closely with clients, insurance carriers, and adjusters to provide clear legal advice, case assessments, and updates on case developments. Litigation Management: Oversee all stages of litigation, including pleadings, discovery, depositions, pre-trial motions, and settlement negotiations. Courtroom Representation: Serve as lead counsel in jury trials, bench trials, and mediations, presenting cases effectively and persuasively. Team Leadership and Mentorship: Supervise and mentor junior attorneys, paralegals, and support staff, ensuring high-quality work and compliance with best practices. Collaboration with Experts: Collaborate with expert witnesses, including medical, forensic, engineering, and economic experts, to strengthen case arguments. Requirements Juris Doctor (JD) from an accredited law school. Active license to practice law in California and eligibility to practice in federal courts. 8+ years of experience in insurance defense litigation with a strong focus on complex trial work. Demonstrated success as lead trial counsel in multiple high-stakes cases. Strong knowledge of civil procedure, tort law, insurance law, and trial strategies. Proven ability to manage and prioritize a large, demanding caseload with limited oversight. Exceptional oral advocacy, legal writing, and negotiation skills. Strong client relationship management skills with an ability to communicate complex legal strategies effectively. Background in catastrophic injury, construction defect, or professional liability cases preferred. Experience with e-discovery tools and case management software. Membership in local or national trial lawyer associations is a plus. Compensation Package The base salary for this position ranges from $160,000-$190,000 annually, depending on experience and qualifications Attorneys are eligible for an annual billable hours bonus ranging from $10,000 and then aggregating with $7,500 for every additional tier Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employer contribution for health/vision/dental/life coverage is $700-$1,700) Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5% Student loan repayment assistance or 529 college savings plan (full-time attorneys after one year with the firm) $100-$200/month Paid parental leave at base pay Employees receive a monthly technology reimbursement of $60 Benefits Employee Assistance Program through HealthAdvocate Comprehensive in-house training and leadership development opportunities Firm Provided CLE Programs and Paid Bar License Renewal Fees Flexible vacation policy for attorneys Defined pathway to partnership Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative Firm-wide charitable giving program Numerous social and off-site events each year to enrich your relationships with your colleagues Flexible Work Model: Remote, hybrid, or onsite options available About Tyson & Mendes Click here to learn more about the Tyson & Mendes Office! (944) The Tyson & Mendes Office - YouTube We’re one of the fastest-growing civil defense firms in the country—known for breaking the mold of the traditional law firm. Our dynamic, diverse team of trial attorneys delivers exceptional results, from landmark cases like Howell v. Hamilton Meats to numerous defense verdicts across the nation. But we don’t stop at great legal work—we invest in our people. With specialized training in our proven defense methods, clear paths to leadership, and robust professional development, we empower attorneys to grow their careers, build their personal brands, and become leaders in the field. Follow along with the firm on Twitter and LinkedIn or visit www.tysonmendes.com. Equal Opportunity Employer Notice OK, now for the legal copy (we are a law firm, after all). It is Tyson & Mendes’ policy to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors. By the way, if you read all of this, congratulations – we can already tell your attention to detail is exceptional. NOTICE TO APPLICANTS/EMPLOYEES OF TYSON & MENDES: Please take notice that the Firm collects certain information about you. For more information on the Firm’s policies, please refer to the document provided here. No recruiters/agencies #li-remote Pay Range $160,000—$190,000 USD", "summaryDescription" : "Senior Counsel (Complex Trial) at Tyson & Mendes LLP. Skills: Complex trial litigation, Insurance defense, Trial advocacy, Case strategy. Represent clients in high-exposure cases. 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Achieve results-driven approach", "qualificationsBasic" : "Juris Doctor (JD), Active license to practice law in California, Eligibility to practice in federal courts, 8+ years of experience in insurance defense litigation, Focus on complex trial work, Demonstrated success as lead trial counsel in multiple high-stakes cases, Knowledge of civil procedure, Knowledge of tort law, Knowledge of insurance law, Knowledge of trial strategies, Manage and prioritize a large caseload, Exceptional oral advocacy skills, Exceptional legal writing skills, Exceptional negotiation skills, Client relationship management skills, Ability to communicate complex legal strategies effectively", "qualificationsPreferred" : "Background in catastrophic injury, Background in construction defect, Background in professional liability cases, Experience with e-discovery tools, Experience with case management software, Membership in trial lawyer associations", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Join Tyson & Mendes – Senior Counsel, Complex Trial Teams Where Insurance Defense Meets Innovation Please note: An active bar license in the State of California is required. At Tyson & Mendes, we don’t just litigate—we lead. As a national force in insurance defense and trial advocacy, we’re known for our bold mission to stop Nuclear Verdicts® and our results-driven approach to high-exposure litigation. We are expanding our Complex Trial Teams and seeking accomplished Senior Counsel ready to make an impact in the courtroom and beyond. If you are an experienced trial lawyer who thrives on complex, high-stakes cases, values strategy over spectacle, and wants to be part of a team that is reshaping the future of civil defense—this is your opportunity. Why Tyson & Mendes? Lead with Impact – As Senior Counsel on our Complex Trial Team, you’ll take the reins on challenging, high-value matters with the support and trust of a firm built for trial success. Elite Training + Resources – From our Trial Academy to dedicated jury research and litigation support, we equip you with everything you need to succeed at the highest level. Stability + Momentum – Join a financially strong, nationally scaled firm with an agile, no-silos culture that prioritizes long-term success over short-term wins. Authentic Inclusion – At Tyson & Mendes, diverse perspectives and lived experiences are essential to our approach, our outcomes, and our culture. Results Matter, Not Where You Work – Office-based, hybrid, or remote—we focus on performance and outcomes, not location. Who You Are You are a trial-tested litigator with a defense-first mindset and the strategic acumen to lead complex cases from start to finish. You bring gravitas in the courtroom, confidence in depositions, and clarity in client communication. You think like a tactician, mentor with purpose, and uphold the highest standards of ethics and advocacy. With a deep understanding of high-exposure civil litigation—especially in areas like catastrophic injury, wrongful death, or construction defect—you are ready to take the next step in your leadership and litigation career. Make Your Move. Be part of something bigger—join Tyson & Mendes and help shape the future of insurance defense. Apply today. We’re ready for your best. Responsibilities Lead Complex Trials: Represent clients in high-exposure and complex insurance defense cases, including cases involving catastrophic injury, wrongful death, property damage, and professional liability. Case Strategy and Planning: Develop and execute case strategies, including risk assessment, discovery, motion practice, and trial preparation. Client Advisement: Work closely with clients, insurance carriers, and adjusters to provide clear legal advice, case assessments, and updates on case developments. Litigation Management: Oversee all stages of litigation, including pleadings, discovery, depositions, pre-trial motions, and settlement negotiations. Courtroom Representation: Serve as lead counsel in jury trials, bench trials, and mediations, presenting cases effectively and persuasively. Team Leadership and Mentorship: Supervise and mentor junior attorneys, paralegals, and support staff, ensuring high-quality work and compliance with best practices. Collaboration with Experts: Collaborate with expert witnesses, including medical, forensic, engineering, and economic experts, to strengthen case arguments. Requirements Juris Doctor (JD) from an accredited law school. Active license to practice law in California and eligibility to practice in federal courts. 8+ years of experience in insurance defense litigation with a strong focus on complex trial work. Demonstrated success as lead trial counsel in multiple high-stakes cases. Strong knowledge of civil procedure, tort law, insurance law, and trial strategies. Proven ability to manage and prioritize a large, demanding caseload with limited oversight. Exceptional oral advocacy, legal writing, and negotiation skills. Strong client relationship management skills with an ability to communicate complex legal strategies effectively. Background in catastrophic injury, construction defect, or professional liability cases preferred. Experience with e-discovery tools and case management software. Membership in local or national trial lawyer associations is a plus. Compensation Package The base salary for this position ranges from $160,000-$190,000 annually, depending on experience and qualifications Attorneys are eligible for an annual billable hours bonus ranging from $10,000 and then aggregating with $7,500 for every additional tier Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employer contribution for health/vision/dental/life coverage is $700-$1,700) Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5% Student loan repayment assistance or 529 college savings plan (full-time attorneys after one year with the firm) $100-$200/month Paid parental leave at base pay Employees receive a monthly technology reimbursement of $60 Benefits Employee Assistance Program through HealthAdvocate Comprehensive in-house training and leadership development opportunities Firm Provided CLE Programs and Paid Bar License Renewal Fees Flexible vacation policy for attorneys Defined pathway to partnership Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative Firm-wide charitable giving program Numerous social and off-site events each year to enrich your relationships with your colleagues Flexible Work Model: Remote, hybrid, or onsite options available About Tyson & Mendes Click here to learn more about the Tyson & Mendes Office! (944) The Tyson & Mendes Office - YouTube We’re one of the fastest-growing civil defense firms in the country—known for breaking the mold of the traditional law firm. Our dynamic, diverse team of trial attorneys delivers exceptional results, from landmark cases like Howell v. Hamilton Meats to numerous defense verdicts across the nation. But we don’t stop at great legal work—we invest in our people. With specialized training in our proven defense methods, clear paths to leadership, and robust professional development, we empower attorneys to grow their careers, build their personal brands, and become leaders in the field. Follow along with the firm on Twitter and LinkedIn or visit www.tysonmendes.com. Equal Opportunity Employer Notice OK, now for the legal copy (we are a law firm, after all). It is Tyson & Mendes’ policy to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors. By the way, if you read all of this, congratulations – we can already tell your attention to detail is exceptional. NOTICE TO APPLICANTS/EMPLOYEES OF TYSON & MENDES: Please take notice that the Firm collects certain information about you. For more information on the Firm’s policies, please refer to the document provided here. No recruiters/agencies #li-remote Pay Range $160,000—$190,000 USD", "summaryDescription" : "Senior Counsel (Complex Trial) at Tyson & Mendes LLP. Skills: Complex trial litigation, Insurance defense, High-exposure cases. Represent clients in high-exposure cases. 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We’re looking for healthcare assistants who want to make a real difference - helping people with complex health needs remain at home, maintain independence, and enjoy the things that matter most to them. Your role goes beyond practical care. You’ll build trust with individuals and their families, create safe environments, and empower people to take trips, reconnect with hobbies, and thrive in their own community. Every shift is an opportunity to change a life. Why This Role Matters Joining Thornbury means being part of something bigger - giving people the chance to live with dignity, choice, and joy despite complex health needs. We would provide training & shadow shifts with a full clinical sign-off to support this client. You will work 1:1 managing all clinical and social needs for this young female. You should be committed and experienced with children & comfortable working in an environment with cats & dogs. What We’re Looking For We’re seeking healthcare assistants who are: · Compassionate and resilient, with a genuine passion for person-centered care. · Experienced in UK care (minimum 12 months). · Skilled in key areas such as: Exposure to clinical complex care Personal care Manual handling Your Benefits as a TCS Healthcare Assistant We value our team and offer a package designed to support your career and wellbeing: · 24/7 Support: Clinical and operational teams available whenever you need them. · Employee Assistance Programme: Round-the-clock wellbeing support. · Upskilling & Training: Access refresher courses and specialist practical training. Shadow shifts and sign offs from a qualified nurse. Apply Today If you want a role where your care changes lives and creates possibilities, apply now. Questions? 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To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person ®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Start your journey with us Headquarters Property Claims seeks an experienced property claims professional to remotely oversee complex property claims in the Western Region . A c andidate residing in the western half of the United States is preferred. Salary: The pay range for this position is $90,000 - $120,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be ready to: investigate and adjust large and complex property claims in the United States analyze property coverage forms to include business income and extra expense resolve questions of coverage and value of claims prepare and/or evaluate estimates assist in catastrophe situations engage in proactive claims handling, while providing superior claims service recommend timely and adequate reserves for the ultimate claim payment prepare detailed narrative factual reports and statements of loss assist in the education of Field Claims in property claims handling Qualified candidates have: five or more years of demonstrated expertise in property claim handling the ability to work independently and make informed decisions exceptional communication skills experience with coverage forms, policies and claims procedure proficient in Xactimate the ability to travel as needed Education: bachelor’s degree and insurance designations preferred Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages. Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. Learn more about the Federal Employment Notices . 164406", "summaryDescription" : "Complex Property Claims Specialist at The Cincinnati Insurance Companies. Skills: Complex property claims, Claims investigation, Coverage analysis. Investigate large complex property claims. Adjust large complex property claims", "createdAt" : "2026-06-14T00:52:11.479", "lastUpdated" : "2026-06-15T07:22:56.192", "ingestTimestamp" : "2026-06-14T00:52:11.479", "mongoId" : "69f894fe4c40e2acd1fa43c9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 90000, "salaryAnnualMax" : 120000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Property claims", "Business income", "Extra expense", "Complex property claims", "Claims investigation", "Coverage analysis", "Claims handling", "Estimate evaluation", "Property claims handling", "Xactimate" ], "skillCount" : 10, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "_score" : 578.3199, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a5c9374d8ee00a06150a4", "title" : "Email & Marketing Data Specialist", "company" : "Kapitus", "industry" : "Financial Services", "salary" : { "min" : 115000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Email & Marketing Data Specialist in the US FinTech industry, adjusted for seniority and company size." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-13T08:16:00.773", "fingerprint" : "a6c800f1f60f74afe0fffda193d4c461244ae3b07c1c7f65d6fb7223ab01ce15", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/kapitus/jobs/4281130009", "externalId" : "4281130009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" }, { "city" : "Tel Aviv", "country" : "Israel", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "32.0852997,34.7818064" }, { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Chicago, Illinois, United States; Tel Aviv, Israel; United States", "technicalSkills" : "Salesforce, HubSpot, Google Analytics, API", "professionalSkills" : [ "CRM strategy", "Email marketing", "Data management", "Automation workflows", "Drip campaigns", "Data integrity", "Data validation", "Field-mapping", "Sync logic", "Integration issues", "API sync", "Segmentation", "Behavioral data", "Data lifecycle", "Deduplication", "Enrichment", "Archival", "Sunset automation", "Content pathways", "Conditional branching", "Workflow version control" ], "hardSkillsList" : [ "Data synchronization", "Workflow automation", "Data integrity enforcement", "Integration troubleshooting", "Behavioral segmentation", "Data lifecycle management", "Content pathway design", "Workflow version control" ], "hardSkills" : [ { "name" : "Data synchronization", "level" : "intermediate" }, { "name" : "Workflow automation", "level" : "intermediate" }, { "name" : "Data integrity enforcement", "level" : "intermediate" }, { "name" : "Integration troubleshooting", "level" : "intermediate" }, { "name" : "Behavioral segmentation", "level" : "intermediate" }, { "name" : "Data lifecycle management", "level" : "intermediate" }, { "name" : "Content pathway design", "level" : "intermediate" }, { "name" : "Workflow version control", "level" : "intermediate" } ], "majorSkills" : "Marketing data management, Email automation, CRM integration, Salesforce, HubSpot", "majorSkillsList" : [ "Marketing data management", "Email automation", "CRM integration", "Salesforce", "HubSpot" ], "coreResponsibilities" : "Manage Salesforce–HubSpot Data Sync, Own bidirectional data sync, Build Automated Workflows, Build Drip Campaigns, Create automated workflows, Implement automated workflows, Leverage Salesforce opportunity stages, Trigger personalized content, Architect Multi-Step Automations, Design automation workflows, Maintain automation workflows, Optimize automation workflows, Enforce Data Integrity, Develop data validation rules, Enforce data validation rules, Develop field-mapping schemas, Enforce field-mapping schemas, Develop sync logic, Enforce sync logic, Troubleshoot Integration Issues, Monitor API sync errors, Analyze API sync errors, Troubleshoot API sync errors, Monitor integration logs, Analyze integration logs, Troubleshoot integration logs, Monitor workflow audit histories, Analyze workflow audit histories, Troubleshoot workflow audit histories, Build Advanced Segmentation, Create precision-targeted segments, Manage Data Lifecycle, Own enrichment processes, Own deduplication processes, Own archival processes, Own sunset automation processes, Build Content Pathways, Design conditional branching, Design content pathways, Maintain Workflow Version Control, Implement workflow version control", "domainKnowledge" : "CRM data architecture; Financial services; B2B marketing", "domainList" : [ "crm-data-architecture", "financial-services", "b2b-marketing" ], "domainSpecificKnowledge" : [ "CRM data architecture", "Financial services", "B2B marketing" ], "toolProficiency" : [ "Salesforce", "HubSpot", "Google Analytics" ], "continuousLearning" : "Tuition reimbursement; Conference attendance", "problemSolvingSkills" : "Troubleshoot integration issues; Root cause analysis", "qualificationsBasic" : "5–8 years marketing data management, 5–8 years email automation, 5–8 years CRM integration, Proficiency in HubSpot, Proficiency in Salesforce, Deep working knowledge of HubSpot, Deep working knowledge of Salesforce, Experience with Google Analytics, Understanding of CRM data architecture, Proven experience building complex automation workflows, Proven experience building drip campaigns, Deep knowledge of API integrations, Deep knowledge of data mapping, Deep knowledge of troubleshooting sync issues, Experience with behavioral segmentation, Experience with lifecycle-stage management, Data hygiene instincts, Analytical mindset, Ability to dig into logs, Ability to dig into audit trails, Ability to dig into data discrepancies, Excellent attention to detail, Process-driven approach, Ability to translate technical data concepts", "qualificationsPreferred" : "Experience in financial services industry, Experience in B2B marketing environments", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at www.kapitus.com/careers All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus’ recruiting process in general should email recruiting@kapitus.com The Email & Marketing Data Specialist is technically driven and sits at the intersection of CRM strategy and email marketing execution. The position bridges Salesforce CRM and HubSpot's email platform, requiring deep technical data management expertise to keep systems in sync, campaigns running intelligently, and data clean at scale. The ideal candidate thrives on building complex automations, obsesses over data integrity, and excels at turning CRM logic into personalized email journeys. What you will do: Manage Salesforce–HubSpot Data Sync Own the bidirectional data sync between Salesforce and HubSpot, ensuring leads, stages, and contact activity are accurately reflected across both systems at all times. Build Automated Workflows & Drip Campaigns Create and implement complex automated workflows and drip campaigns within HubSpot, leveraging Salesforce opportunity stages and custom object fields to trigger personalized content based on prospect journey and account status. Architect Multi-Step Automations Design, maintain, and optimize multi-step automation workflows driven by Salesforce object updates (Leads, Contacts, Opportunities, Custom Objects) to trigger HubSpot actions including email sends, enrollment, suppression, and branching logic. Enforce Data Integrity Develop and enforce data validation rules, field-mapping schemas, and sync logic to prevent duplication and maintain database integrity at scale. Troubleshoot Integration Issues Monitor, analyze, and troubleshoot API sync errors, integration logs, and workflow audit histories to diagnose systemic issues in record updates, field mismatches, sync delays, or permission-related failures. Build Advanced Segmentation Create precision-targeted segments using a combination of Salesforce report criteria and HubSpot behavioral data (events, timestamps, scoring attributes) for complex campaigns and automated journeys. Manage Data Lifecycle Own enrichment, deduplication, archival, and sunset automation processes to ensure long-term data quality and compliance within both platforms. Build Content Pathways Design conditional branching and content pathways that deliver the right message at the right time based on CRM and behavioral signals. Maintain Workflow Version Control Implement workflow version control to ensure updates to triggers, enrollment criteria, and dependencies do not disrupt active marketing and sales processes. What we’re looking for: 5–8 years of hands-on experience in marketing data management, email automation, and CRM integration. Proficiency in HubSpot and Salesforce with a deep working knowledge of both platforms is required. Experience with Google Analytics. Strong understanding of CRM data architecture such as objects, fields, relationships, and sync logic. Proven experience building complex automation workflows and drip campaigns. Deep knowledge of API integrations, data mapping, and troubleshooting sync issues between systems. Experience with behavioral segmentation and lifecycle-stage management. Strong data hygiene instincts such as deduplication, enrichment, and compliance at scale. Analytical mindset with the ability to dig into logs, audit trails, and data discrepancies to find root causes. Excellent attention to detail and a process-driven approach to managing complex, interdependent systems. Strong communication skills Ability to translate technical data concepts for marketing and sales stakeholders. Experience in the financial services industry and/or B2B marketing environments is a plus Kapitus Total Rewards Package Includes: Competitive Base Salary Rangeof $62,800 to $100,800. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience Annual Incentive Compensation Eligibility –Up to 10% annually Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life. Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses. Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being. 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense. Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events. Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones. Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work. LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include: Pet and car insurance discounts. Financial services such as LegalShield. Relaxation and stress management tools. Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life. Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy. Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities. Paid Time Off and Sick Time. Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.", "summaryDescription" : "Email & Marketing Data Specialist at Kapitus. Skills: Marketing data management, Email automation, CRM integration, Salesforce, HubSpot. Manage Salesforce–HubSpot Data Sync. Own bidirectional data sync", "postedDate" : "2026-06-11T18:42:25.744", "createdAt" : "2026-06-11T18:42:25.744", "lastUpdated" : "2026-06-13T08:16:00.773", "ingestTimestamp" : "2026-06-11T18:42:25.744", "mongoId" : "6a2a5c9374d8ee00a06150a4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Data synchronization", "Workflow automation", "Data integrity enforcement", "Integration troubleshooting", "Behavioral segmentation", "Data lifecycle management", "Content pathway design", "Workflow version control", "Marketing data management", "Email automation", "CRM integration", "Salesforce", "HubSpot", "CRM strategy", "Email marketing", "Data management", "Automation workflows", "Drip campaigns", "Data integrity", "Data validation", "Field-mapping", "Sync logic", "Integration issues", "API sync", "Segmentation", "Behavioral data", "Data lifecycle", "Deduplication", "Enrichment", "Archival", "Sunset automation", "Content pathways", "Conditional branching", "CRM data architecture", "Financial services", "B2B marketing", "Google Analytics" ], "skillCount" : 37, "jobCategory" : "marketing", "jobSubcategory" : "marketing", "dataQualityScore" : 0.7777778, "_score" : 572.28546, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a2ca40074d8ee00a09af54c", "title" : "Community Paediatric Nurse - Complex Care", "company" : "Thornbury Community Services", "industry" : "Healthcare", "salary" : { "min" : 39.0, "max" : 44.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "222 Grays Inn Rd, London, WC1X 8HB", "locations" : [ "222 Grays Inn Rd", "London", "WC1X 8HB" ], "timestamp" : "2026-06-15T09:22:15.251", "fingerprint" : "d38ce3848a75170092e14e3d8b0be10ce31f92e2c3846da4baf925b464343ded", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tcs/jobs/7592491003", "externalId" : "7592491003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Nottingham", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.9534193,-1.1496461" } ], "locationText" : "Nottingham, United Kingdom", "experienceMinYears" : 0, "professionalSkills" : [ "Clinical care", "Patient care" ], "hardSkillsList" : [ "Chest Physiotherapy", "PEG management", "Nasal Pharyngeal Suction", "Respiratory management", "Medication management" ], "softSkillsList" : [ "Compassionate", "Resilient", "Attentive", "Alert" ], "hardSkills" : [ { "name" : "Chest Physiotherapy", "level" : "intermediate" }, { "name" : "PEG management", "level" : "intermediate" }, { "name" : "Nasal Pharyngeal Suction", "level" : "intermediate" }, { "name" : "Respiratory management", "level" : "intermediate" }, { "name" : "Medication management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Compassionate" }, { "name" : "Resilient" }, { "name" : "Attentive" }, { "name" : "Alert" } ], "majorSkills" : "Complex care, Paediatric nursing", "majorSkillsList" : [ "Complex care", "Paediatric nursing" ], "coreResponsibilities" : "Provide 1:1 support, Manage respiratory needs, Manage medication needs, Manage clinical needs, Build trust with families, Create safe environments, Empower children to take trips, Empower children to learn skills, Empower children to thrive at home, Empower children to thrive in community", "teamCollaboration" : "Clinical teams; Operational teams", "domainKnowledge" : "Complex care", "domainList" : [ "complex-care" ], "domainSpecificKnowledge" : [ "Complex care" ], "documentationSkills" : "Clinical documentation", "continuousLearning" : "Free CPD; Support with revalidation; Refresher courses; Practical skills sessions", "outcomesObjectives" : "Help young people stay safe; Help young people achieve goals; Help young people discover hobbies; Help young people enjoy experiences", "qualificationsBasic" : "6 months UK complex care experience", "qualificationsPreferred" : "Chest Physiotherapy experience, PEG management experience, Nasal Pharyngeal Suction experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Community Paediatric Nurse – Complex Care Location: Nottingham Shifts: Monday-Sunday: 20:00-08:00 Pay Rates (including holiday pay): Nights: £39.55 per hour Weekends: £44.06 per hour At Thornbury Community Services, we believe every child deserves the chance to live life to the fullest. We’re looking for paediatric nurses who want to make a real difference - helping young people stay safe, achieve their goals, discover new hobbies, and enjoy experiences that matter most to them. Your role goes beyond clinical care. You’ll build trust with families, create safe environments, and empower children to take trips, learn new skills, and thrive at home and in their community. Every shift is an opportunity to change a life. Why This Role Matters Joining Thornbury means being part of something bigger - giving children the chance to grow, learn, and experience joy despite complex health needs. You would work 1:1 supporting a young female overnight with all respiratory, medication and clinical needs. It's important that you're attentive, proactive and alert in order to stay on top of all requirements. What We’re Looking For We’re seeking nurses who are: Compassionate and resilient, with a genuine passion for paediatric care. Experienced in UK complex care (minimum 6 months in the last 2 years). Skilled in key areas such as Chest Physiotherapy (percussions & vibrations), PEG management & Nasal Pharyngeal Suction. Your Benefits as a TCS Nurse We value our nurses and offer a package designed to support your career and wellbeing: Professional Development: Access to free CPD and support with revalidation. 24/7 Support: Clinical and operational teams available whenever you need them. Employee Assistance Programme: Round-the-clock wellbeing support. Upskilling: Access to refresher courses and practical skills sessions. Apply Today If you want a role where your skills change lives and your care creates possibilities, apply now. Questions? Contact us at: \uD83D\uDCE7 applications@thornburycommunityservices.co.uk \uD83D\uDCDE 0333 323 3762 #PAEDNNOT", "summaryDescription" : "Community Paediatric Nurse - Complex Care at Thornbury Community Services. Skills: Complex care, Paediatric nursing. Provide 1:1 support. Manage respiratory needs", "postedDate" : "2026-06-14T03:39:55.006", "createdAt" : "2026-06-14T03:39:55.006", "lastUpdated" : "2026-06-15T09:22:15.251", "ingestTimestamp" : "2026-06-14T03:39:55.006", "mongoId" : "6a2ca40074d8ee00a09af54c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Chest Physiotherapy", "PEG management", "Nasal Pharyngeal Suction", "Respiratory management", "Medication management", "Compassionate", "Resilient", "Attentive", "Alert", "Complex care", "Paediatric nursing", "Clinical care", "Patient care" ], "skillCount" : 13, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 570.0167, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c80d274d8ee00a0958b18", "title" : "Customer Care Representative", "company" : "Swissquote", "industry" : "Banking", "salary" : { "min" : 60000.0, "max" : 75000.0, "currency" : "CHF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Customer Care Representative in Dübendorf, Switzerland, adjusted for the FinTech industry and company size." }, "location" : "Dübendorf, ZH, CH", "locations" : [ "Dübendorf", "ZH", "CH" ], "timestamp" : "2026-06-16T04:31:31.600", "fingerprint" : "b8f90dbafa85d68b0a005efac7df26469f9501cfbc01c0d47c946adc3d8d22e3", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Swissquote/744000131922490-customer-care-representative-20-", "externalId" : "744000131922490", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dübendorf", "state" : "Zurich", "country" : "Switzerland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "47.3969942,8.6185666" } ], "locationText" : "Dübendorf, Zurich, Switzerland", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "majorSkills" : "Customer care, Banking services", "majorSkillsList" : [ "Customer care", "Banking services" ], "coreResponsibilities" : "Act as point of contact for clients, Handle written inquiries (chat, email, in-app messaging), Deliver professional, friendly, solution-oriented customer experience, Provide prompt, accurate, reliable support for Yuh app, Ensure high level of service quality, Support clients by explaining products, features, and processes, Ensure high client satisfaction, Address requests, Execute client instructions, Resolve issues with professionalism, Identify opportunities to improve customer experience, Contribute ideas to enhance services and processes, Accurately document client interactions in internal systems, Ensure proper follow-up, Collaborate with Customer Care team, Collaborate with other departments, Ensure smooth and efficient service delivery, Comply with internal guidelines, Comply with regulatory requirements, Comply with principles of fair client treatment", "teamCollaboration" : "Customer Care team; Other departments", "domainKnowledge" : "Banking; Fintech; Customer experience; Financial app; Swiss banking environment", "domainList" : [ "banking", "fintech", "customer-experience", "financial-app", "swiss-banking-environment" ], "domainSpecificKnowledge" : [ "Banking", "Fintech", "Customer experience", "Financial app", "Swiss banking environment" ], "communicationSkills" : "Written communication", "documentationSkills" : "Document client interactions", "continuousLearning" : "Learning new things", "innovationCreativity" : "Contribute ideas to enhance services and processes", "problemSolvingSkills" : "Solve client issues", "outcomesObjectives" : "Ensure high client satisfaction; Ensure smooth and efficient service delivery", "qualificationsBasic" : "Currently enrolled at university or university of applied sciences, Interest in banking, fintech, and customer experience, Excellent written communication skills, Customer-oriented mindset, Reliable, Detail-oriented, Able to work independently, Comfortable using digital tools, Learning new systems quickly", "qualificationsPreferred" : "Fluent in German, Fluent in French", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Yuh - The most complete financial app of Switzerland. Yuh is the app to pay, save and invest. Since 2021, the company is helping you manage your finances transparently, responsibly and in full freedom in this new post-banking era. Yuh is the brainchild of Swissquote, the Swiss leader in digital banking. With its solid reputation as well as our innovation to serve forward-thinkers, Yuh has it all. Join the Yuhniverse Do you enjoy helping people and want to gain hands-on experience in the banking and fintech world? Then this role is for you. As a Working Student Customer Care Representative, you will support our team in being the main link between Yuh and our clients. Our clients use our app to manage their finances and investments, and you will help ensure they have a smooth and positive experience. You will answer their questions, solve their issues, and guide them through their financial journey while gaining valuable insights into customer care in a modern Swiss banking environment. Your mission Do you love helping people and learning new things? If so, you might be the perfect fit for our Customer Care Representative position. You will be the main link between Yuh and our awesome clients, who use our app to manage their finances and investments. You will answer their questions, solve their problems, and guide them through their financial journey with Yuh. Key Responsabilities * Act as a point of contact for clients, primarily handling written inquiries (chat, email, in-app messaging), and delivering a professional, friendly, and solution-oriented customer experience. * Provide prompt, accurate, and reliable support related to the Yuh app and banking services, ensuring a high level of service quality. * Support clients by clearly explaining products, features, and processes in an easy-to-understand and empathetic manner. * Ensure high client satisfaction by carefully addressing requests, executing client instructions, and resolving issues with professionalism and attention to detail. * Identify opportunities to improve the customer experience during interactions and contribute ideas to enhance services and processes. * Accurately document client interactions in internal systems and ensure proper follow-up where required. * Collaborate closely with the Customer Care team and other departments to ensure smooth and efficient service delivery. * Comply with internal guidelines, regulatory requirements, and the principles of fair client treatment at all times. ## Qualifications Your Profile * Currently enrolled at a university or university of applied sciences (Bachelor or Master), ideally in Business, Economics, Finance, or a related field * Strong interest in banking, fintech, and customer experience * Excellent written communication skills and a customer-oriented mindset * Fluent in English; German and-or French is a strong advantage * Reliable, detail-oriented, and able to work independently * Comfortable using digital tools and learning new systems quickly ## Additional Information This is a part-time job of 20%.", "summaryDescription" : "Customer Care Representative at Swissquote. Skills: Customer care, Banking services. Act as point of contact for clients. Handle written inquiries (chat, email, in-app messaging)", "postedDate" : "2026-06-12T14:38:23.000", "createdAt" : "2026-06-14T20:02:35.192", "lastUpdated" : "2026-06-16T04:31:31.600", "ingestTimestamp" : "2026-06-14T20:02:35.192", "mongoId" : "6a2c80d274d8ee00a0958b18", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Customer care", "Banking services", "Banking", "Fintech", "Customer experience", "Financial app", "Swiss banking environment" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 569.23236, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf484db", "title" : "Entry Level Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 38000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry Level Customer Service Agent in Atlanta, United States, adjusted for entry seniority and the hospitality industry." }, "location" : "Atlanta, GA, United States", "locations" : [ "Atlanta", "GA", "United States" ], "timestamp" : "2026-06-16T08:56:35.581", "fingerprint" : "23a2baea60f2eec26083020bfa3bec9c2fc12414d227b8d719b2e229eea28097", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132081499-entry-level-customer-service-agent", "externalId" : "744000132081499", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Atlanta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.7544657,-84.3898151" } ], "locationText" : "Atlanta, Georgia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Customer relations", "Business operations" ], "majorSkills" : "Customer service, Customer support", "majorSkillsList" : [ "Customer service", "Customer support" ], "coreResponsibilities" : "Respond to customer inquiries, Assist with resolving customer concerns, Maintain accurate customer records, Process customer requests, Ensure proper follow-up, Support customer satisfaction, Support customer retention initiatives, Collaborate with team members, Provide efficient customer support, Assist with administrative tasks, Uphold company standards", "teamCollaboration" : "Collaborate with team members", "domainKnowledge" : "Travel industry; Entertainment industry", "domainList" : [ "travel-industry", "entertainment-industry" ], "domainSpecificKnowledge" : [ "Travel industry", "Entertainment industry" ], "communicationSkills" : "Professional communication", "documentationSkills" : "Customer records documentation", "continuousLearning" : "Skill development; Ongoing learning opportunities", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "Support customer satisfaction; Support customer retention initiatives", "qualificationsBasic" : "High school diploma or equivalent required, Verbal and interpersonal communication skills, Positive attitude and customer-focused mindset, Excellent problem-solving and organizational abilities, Ability to multitask in a fast-paced environment, Attention to detail and professionalism, Ability to work independently and as part of a team", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Entertainment Travel Associates , we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Summary We are seeking a friendly and motivated Entry Level Customer Service Agent to support customer interactions and help deliver exceptional service experiences. This role is ideal for individuals looking to build professional communication skills while gaining valuable experience in customer relations and business operations. Responsibilities * Respond to customer inquiries in a professional and timely manner. * Assist with resolving customer concerns and service-related questions. * Maintain accurate customer records and documentation. * Process customer requests and ensure proper follow-up when needed. * Support customer satisfaction and retention initiatives. * Collaborate with team members to provide efficient customer support. * Assist with administrative tasks related to customer service operations. * Uphold company standards for professionalism and customer care. ## Qualifications * High school diploma or equivalent required. * Strong verbal and interpersonal communication skills. * Positive attitude and customer-focused mindset. * Excellent problem-solving and organizational abilities. * Ability to multitask in a fast-paced environment. * Strong attention to detail and professionalism. * Ability to work independently and as part of a team. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Entry Level Customer Service Agent at Alphabe Insight Inc. Skills: Customer service, Customer support. Respond to customer inquiries. Assist with resolving customer concerns", "postedDate" : "2026-06-14T23:56:16.000", "createdAt" : "2026-06-15T23:46:07.447", "lastUpdated" : "2026-06-16T08:56:35.581", "ingestTimestamp" : "2026-06-15T23:46:07.447", "mongoId" : "6a305981f292fd229cf484db", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer service", "Customer support", "Customer relations", "Business operations", "Travel industry", "Entertainment industry" ], "skillCount" : 6, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 569.17737, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca40074d8ee00a09af550", "title" : "Complex Care Healthcare Assistant", "company" : "Thornbury Community Services", "industry" : "Healthcare", "salary" : { "min" : 18.0, "max" : 23.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "222 Grays Inn Rd, London, WC1X 8HB", "locations" : [ "222 Grays Inn Rd", "London", "WC1X 8HB" ], "certifications" : [ "Shadow shifts sign offs" ], "timestamp" : "2026-06-16T06:07:52.734", "fingerprint" : "d56b635eab0d09039563bb5297942f915db57077c1f84507fffa087b1aff5669", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tcs/jobs/6353976003", "externalId" : "6353976003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cheltenham", "state" : "Gloucestershire", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.8995685,-2.0711559" } ], "locationText" : "Cheltenham, Gloucestershire, United Kingdom", "experienceMinYears" : 1, "professionalSkills" : [ "Complex care", "Manual handling" ], "majorSkills" : "Person-centered care", "majorSkillsList" : [ "Person-centered care" ], "coreResponsibilities" : "Support individual at home, Support individual at events, Build trust with individuals, Build trust with families, Create safe environments, Empower people to take trips, Empower people to reconnect with hobbies, Empower people to thrive", "domainKnowledge" : "Complex health needs", "domainList" : [ "complex-health-needs" ], "domainSpecificKnowledge" : [ "Complex health needs" ], "continuousLearning" : "Refresher courses; Specialist practical training", "specialRequirements" : "Comfortable working with animals", "qualificationsBasic" : "12 months UK care experience", "qualificationsPreferred" : "Manual driving license, Experience with dogs", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Community Healthcare Assistant – Complex Care (Female) Location: Cheltenham, Gloucestershire Shifts: Days - 07:00-15:00, 07:00-20:00 & 14:00-23:00 Pay Rates (including holiday pay): Days: £18.56 per hour Nights: £20.83 per hour Weekends: £23.07 per hour At Thornbury Community Services, we believe everyone deserves the chance to live life to the fullest. We’re looking for healthcare assistants who want to make a real difference - helping people with complex health needs remain at home, maintain independence, and enjoy the things that matter most to them. Your role goes beyond practical care. You’ll build trust with individuals and their families, create safe environments, and empower people to take trips, reconnect with hobbies, and thrive in their own community. Every shift is an opportunity to change a life. Why This Role Matters Joining Thornbury means being part of something bigger - giving people the chance to live with dignity, choice, and joy despite complex health needs. In the role, you will support an adult male in living an independent life, attending events in the community as well as supporting at home. You will need to have a manual driving license and be comfortable working in an environment with dogs and other animals. What We’re Looking For We’re seeking healthcare assistants who are: · Compassionate and resilient, with a genuine passion for person-centered care. · Experienced in UK care (minimum 12 months). · Skilled in key areas such as: Exposure to clinical complex care Personal care Manual handling Your Benefits as a TCS Healthcare Assistant We value our team and offer a package designed to support your career and wellbeing: · 24/7 Support: Clinical and operational teams available whenever you need them. · Employee Assistance Programme: Round-the-clock wellbeing support. · Upskilling & Training: Access refresher courses and specialist practical training. Shadow shifts and sign offs from a qualified nurse. Apply Today If you want a role where your care changes lives and creates possibilities, apply now. Questions? Contact us at: \uD83D\uDCE7 applications@thornburycommunityservices.co.uk \uD83D\uDCDE 0333 323 3762 #HCACH", "summaryDescription" : "Complex Care Healthcare Assistant at Thornbury Community Services. Skills: Person-centered care. Support individual at home. Support individual at events", "postedDate" : "2026-06-14T20:10:26.889", "createdAt" : "2026-06-14T20:10:26.889", "lastUpdated" : "2026-06-16T06:07:52.734", "ingestTimestamp" : "2026-06-14T20:10:26.889", "mongoId" : "6a2ca40074d8ee00a09af550", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Person-centered care", "Complex care", "Manual handling", "Complex health needs", "Shadow shifts sign offs" ], "skillCount" : 5, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 563.4406, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c5f2f74d8ee00a08e9ad9", "title" : "Customer Care Representative", "company" : "Golden Pet Brands", "salary" : { "min" : 400000.0, "max" : 650000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Care Representative in the Food & Beverage industry in India, adjusted for remote work and 1-2 years of experience." }, "location" : "Golden Pet Customer Care", "locations" : [ "Golden Pet Customer Care" ], "timestamp" : "2026-06-15T00:17:21.294", "fingerprint" : "abeb7450601a0be54a965b769046cd6a68b6e3ad02cdec50346d3bcedcfc864f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/goldenpetbrands/jobs/4693029005", "externalId" : "4693029005", "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "minimumEducation" : "High School Diploma or GED", "experienceMinYears" : 1, "experienceMaxYears" : 2, "coreResponsibilities" : "Resolve customer inquiries efficiently, Research and reconcile problems, Clarify customer concern, Determine root cause of issue, Explain best solution, Address customer complaints effectively, Offer suitable solutions and alternatives, Engage customers in reconsidering cancellation, Highlight benefits, Inform of available deals and promotions, Correct/update customer information accurately, Document customer requests and actions, Fulfill customer order requests, Assist customers with order status inquiries, Provide shipping information promptly, Meet standard contact center performance metrics, Provide customer feedback to management, Follow communication procedures, guidelines, and policies", "toolProficiency" : [ "windows-based applications", "Google Suite", "Microsoft Office software" ], "problemSolvingSkills" : "Root cause analysis", "qualificationsBasic" : "1-2 years customer service role", "qualificationsPreferred" : "1 year customer service in a Contact Center setting, Proficiency using windows-based applications, Proficiency using Google Suite, Proficiency using Microsoft Office software, Working knowledge of call center systems, Working knowledge of call center workflows", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Creating a world where pets live longer, healthier lives, from their very first meal. Learn more about our brands. We’re Looking For A: Customer Care Representative Location: Remote What You’ll Be Doing: Use multiple systems simultaneously to resolve customer inquiries efficiently Research and reconcile problems by clarifying the customers concern, determining the root cause of the issue, and explaining the best solution to resolve the issue satisfactorily Address customer complaints effectively, offering suitable solutions and alternatives to ensure swift resolution and customer satisfaction Engage customers in reconsidering cancellation by highlighting benefits and informing them of available deals and promotions, aiming to retain their loyalty and satisfaction when applicable Correct/update customer information accurately as needed to ensure current and reliable records Document customer requests and actions taken on the customer’s account to ensure comprehensive and precise account records Efficiently fulfill customer order requests to enhance their experience and encourage repeat business Assist customers with order status inquiries and provide shipping information promptly to enhance their confidence in our service and ensure a positive experience Meet standard contact center performance metrics to uphold the quality of service provided to customers and enhance overall customer satisfaction Provide customer feedback to management regarding products, trends, and customer issues to facilitate continuous improvement and enhance overall customer satisfaction Follow communication procedures, guidelines, and policies to maintain consistency and professionalism in interactions with customers, thereby enhancing their experience and fostering customer satisfaction Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.): High School Diploma or GED 1-2 years in a customer service role 1 year customer service in a Contact Center setting (preferred) Proficiency using windows-based applications, Google Suite, and Microsoft Office software (preferred) Working knowledge of call center systems and/or workflows (preferred) Golden Perks please click here to find the pay differential in your state of residence if the role is remote. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. A Note to Recruiting Agencies: At Golden Pet Brands, we handle all hiring through our internal Talent Acquisition team. Occasionally, we might use staffing or recruiting agencies to support our internal team in finding the right candidates. Agencies are not authorized to contact our hiring teams directly to present candidates. Our internal Talent Acquisition team is responsible for all candidate presentations to our hiring managers. Golden Pet Brands will need written approval and a signed agreement before submitting any candidate info for a specific job opening. Without this, we won’t pay any fees for placements. Thank you for your understanding. Candidate Safety: The safety of our candidates is our highest priority. When looking for a job, please be aware of cyber criminals, fake domains, and fraudulent job offers. Golden Pet Brands recruiters will only contact applicants from our official company e-mail domain, (NAME@GOLDENPETBRANDS.COM) or through our internal Applicant Tracking System, Greenhouse. In addition, Golden Pet Brands recruiters will never send you checks, or ask you to disclose personal financial details. Click here to learn more about general internet safety and our hiring practices.", "summaryDescription" : "Customer Care Representative at Golden Pet Brands. Resolve customer inquiries efficiently. Research and reconcile problems", "postedDate" : "2026-06-12T22:07:31.348", "createdAt" : "2026-06-12T22:07:31.348", "lastUpdated" : "2026-06-15T00:17:21.294", "ingestTimestamp" : "2026-06-12T22:07:31.348", "mongoId" : "6a2c5f2f74d8ee00a08e9ad9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "windows-based applications", "Google Suite", "Microsoft Office software" ], "skillCount" : 3, "jobCategory" : "other", "jobSubcategory" : "contact-center", "dataQualityScore" : 0.7777778, "_score" : 561.459, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a2c667674d8ee00a08ff0ee", "title" : "Email Developer - Maropost / ESP Migration (Contract)", "industry" : "Technology", "salary" : { "min" : 85000.0, "max" : 120000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Email Developer in Charleston, United States, adjusted for the technology industry and contract employment type." }, "location" : "Charleston, SC", "locations" : [ "Charleston, SC" ], "timestamp" : "2026-06-16T02:35:27.591", "fingerprint" : "a7a19d90f284e02d73e11a1eb6ea8e12d099dad63b684c5ecf1304cfe8fe2c01", "source" : "jazzhr", "language" : "en", "externalId" : "U3qxI0CdnN", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Charleston", "state" : "South Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.7884363,-79.9399309" } ], "locationText" : "Charleston, South Carolina, United States", "employmentType" : "CONTRACT", "coreResponsibilities" : "Develop email campaigns, Migrate email platforms, Ensure email deliverability, Test email templates, Collaborate with marketing teams", "teamCollaboration" : "Marketing teams", "domainKnowledge" : "Email marketing; ESP migration", "domainList" : [ "email-marketing", "esp-migration" ], "domainSpecificKnowledge" : [ "Email marketing", "ESP migration" ], "qualificationsBasic" : "5+ years experience", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Email Developer - Maropost / ESP Migration (Contract). Develop email campaigns. Migrate email platforms", "createdAt" : "2026-06-14T19:10:29.508", "lastUpdated" : "2026-06-16T02:35:27.591", "ingestTimestamp" : "2026-06-14T19:10:29.508", "mongoId" : "6a2c667674d8ee00a08ff0ee", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 85000, "salaryAnnualMax" : 120000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Email marketing", "ESP migration" ], "skillCount" : 2, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 560.8831, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.9 }, { "id" : "6a1683dd58b93c861eae69cb", "title" : "Voice and Chat Customer Support", "company" : "Support Services Group", "salary" : { "min" : 1080000.0, "max" : 1560000.0, "currency" : "JMD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level voice and chat customer support roles in Kingston, Jamaica, typically range from JMD 1,080,000 to JMD 1,560,000 annually, based on 2024-2025 market data for the customer support industry." }, "location" : "Kingston, JM", "locations" : [ "Kingston", "JM" ], "timestamp" : "2026-06-15T22:52:29.391", "fingerprint" : "4f6ae0e296beb50910f2a62d0981c4c812e73f3e568ae5acf3f7d6192512de0d", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://ssg-corp.breezy.hr/p/134045a3cb25-voice-and-chat-customer-support", "externalId" : "134045a3cb25", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kingston", "state" : "Saint Andrew", "country" : "Jamaica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "17.9841723,-76.8057525" } ], "locationText" : "Kingston, Saint Andrew, Jamaica", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Field customer inquiries, Address customer pain points, Maintain product knowledge", "outcomesObjectives" : "Drive customer satisfaction", "qualificationsBasic" : "Extensive product knowledge", "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Services Group is looking for customer service representatives to join our team in our Kingston, Jamaica office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. This role would include email, voice and", "summaryDescription" : "Voice and Chat Customer Support at Support Services Group. Field customer inquiries. Address customer pain points", "createdAt" : "2026-06-14T21:53:59.292", "lastUpdated" : "2026-06-15T22:52:29.391", "ingestTimestamp" : "2026-06-14T21:53:59.292", "mongoId" : "6a1683dd58b93c861eae69cb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 559.1593, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Customer Support", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6cbf74d8ee00a091b219", "title" : "Administrative and Customer Support Specialist", "company" : "HealtheConnections", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 62500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Syracuse ", "locations" : [ "Syracuse" ], "timestamp" : "2026-06-15T09:41:31.881", "fingerprint" : "68efb734d64390993858c498d24c3c2ed8f743f7c17ed0ea8814721fbc7cd9e4", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.healtheconnections.org/jobs/?gh_jid=5257248008", "externalId" : "5257248008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Syracuse", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.0481221,-76.1474244" } ], "locationText" : "Syracuse, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "CRM, Ticketing platforms, Customer support platforms", "professionalSkills" : [ "Workflow oversight", "Special project execution", "Customer guidance", "Process management", "Customer onboarding", "Credentialing", "Compliance support", "Customer experience initiatives" ], "hardSkillsList" : [ "Troubleshooting", "System documentation" ], "softSkillsList" : [ "Critical thinking", "Flexibility", "Adaptability" ], "hardSkills" : [ { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "System documentation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" }, { "name" : "Flexibility" }, { "name" : "Adaptability" } ], "majorSkills" : "Customer support, Customer relationships, Customer retention, Customer satisfaction", "majorSkillsList" : [ "Customer support", "Customer relationships", "Customer retention", "Customer satisfaction" ], "coreResponsibilities" : "Serve as primary point of contact, Handle customer inquiries, Handle service requests, Handle support issues, Deliver exceptional customer experience, Be subject matter expert, Troubleshoot complex issues, Resolve complex issues, Ensure timely follow-up, Ensure timely resolution, Support categorization of tickets, Support triage of tickets, Support escalation of tickets, Support management of tickets, Maintain accurate customer records, Maintain user accounts, Maintain system documentation, Support customer onboarding, Support credentialing, Support compliance, Support customer experience initiatives", "teamCollaboration" : "Work closely with customers; Work closely with team members; Collaborative team environment", "domainKnowledge" : "Health information exchange; Health IT; Healthcare administration", "domainList" : [ "health-information-exchange", "health-it", "healthcare-administration" ], "domainSpecificKnowledge" : [ "Health information exchange", "Health IT", "Healthcare administration" ], "toolProficiency" : [ "CRM", "Ticketing systems", "Business systems" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "System documentation", "problemSolvingSkills" : "Problem-solving; Troubleshooting; Root cause analysis", "qualificationsBasic" : "5+ years customer service, 5+ years customer support, 5+ years client services, Experience with CRM, Experience with ticketing platforms, Experience with customer support platforms, Excellent written communication, Excellent verbal communication, Analytical abilities, Problem-solving abilities, Technical aptitude, Ability to learn applications, Ability to learn systems, Ability to work under pressure, Ability to meet deadlines, Ability to ensure accuracy, Proven ability to follow procedures, Experience working independently, Experience working collaboratively", "qualificationsPreferred" : "Associate's degree in Business, Associate's degree in Communications, Associate's degree in Healthcare Administration, Associate's degree in Information Technology, Equivalent experience strongly preferred, Experience in healthcare, Experience in health information exchange, Experience in health IT, Experience in medical administration, Experience in technical support", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who: HealtheConnections, a respected national leader in providing health information exchange (HIE) services for 26 counties of NYS. What: Hiring an experienced, customer-focused professional to provide advanced support and operational leadership through troubleshooting, workflow oversight, training support, special project execution, and more across HealtheConnections’ technology services. About the Job: In this role, you will use your experience and critical thinking skills to work closely with customers to understand their needs, provide guidance on our systems and services, manage important processes, and serve as a trusted resource. This team supports one of the largest and most multi-faceted health information exchanges in the country and serves as a key resource for both customers and internal teams. Administrative and Customer Support Specialists have varied responsibilities. You will work closely with customers and team members to ensure a high-quality customer experience while supporting onboarding, compliance, customer service operations, and continuous improvement initiatives. Primary Responsibilities: Serve as a primary point of contact for customer inquiries, service requests, and support issues, delivering an exceptional customer experience through phone, email, and tickets Be a subject matter expert for Customer Services processes and how HealtheConnections’ services work. Troubleshoot and resolve complex customer issues while ensuring timely follow-up and resolution. Support the categorization, triage, escalation, and management of customer support tickets using our CRM and other business systems Maintain accurate customer records, user accounts, and system documentation. Support customer onboarding, credentialing, compliance, and customer experience initiatives. Experience Needed: Please send us a cover letter with your application. 5+ years of customer service, customer support, client services, or related experience. Experience with CRM, ticketing, or customer support platforms. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Strong technical aptitude and ability to quickly learn new applications and systems. Ability to work under pressure, meet deadlines, and ensure accuracy. Proven ability to follow established procedures. Experience working independently and collaboratively within a team environment. Experience in healthcare, health information exchange, health IT, medical administration, or a technical support environment is a strong plus. Associate's or higher degree in Business, Communications, Healthcare Administration, Information Technology, or equivalent experience strongly preferred Not sure you meet all qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. You’re a great fit for us if you’re good at… Methodical, detail-oriented tasks Being flexible and adaptable to shifting priorities Following procedures carefully Helping someone get to the root of a problem We’re a great fit for you if you’re looking for… A high-performance, high-energy, collaborative environment. One of the best things about working here is our team. They’re smart, supportive, passionate, and among the best in the business. A dynamic industry. Health information exchange has exciting opportunities on the horizon as the healthcare industry evolves, both within NYS and on the national stage. Strong benefits. We cover the cost of medical insurance for employees along with a full suite of benefits, including 401k matching, generous vacation/holiday time, unlimited sick time, flexibility in work hours and hybrid/remote work, and more. Work that makes a difference in your community. We’re proud to make an impact on the daily lives of health professionals and support improved health outcomes for individuals right here in New York State. We like to say that we’re “casually competent” – we’re not pretentious, but we know our stuff. Our people are talented, our culture is vibrant, and our work is at the top of its class. Even better, our customers genuinely like working with us, and we’ve seen firsthand how what we do has made a positive impact on our community. $48,000-$62,500 is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, and seniority.", "summaryDescription" : "Administrative and Customer Support Specialist at HealtheConnections. Skills: Customer support, Customer relationships, Customer retention, Customer satisfaction. Serve as primary point of contact. Handle customer inquiries", "postedDate" : "2026-06-14T03:28:34.645", "createdAt" : "2026-06-14T03:28:34.645", "lastUpdated" : "2026-06-15T09:41:31.881", "ingestTimestamp" : "2026-06-14T03:28:34.645", "mongoId" : "6a2c6cbf74d8ee00a091b219", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 62500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Troubleshooting", "System documentation", "Critical thinking", "Flexibility", "Adaptability", "Customer support", "Customer relationships", "Customer retention", "Customer satisfaction", "Workflow oversight", "Special project execution", "Customer guidance", "Process management", "Customer onboarding", "Credentialing", "Compliance support", "Customer experience initiatives", "Health information exchange", "Health IT", "Healthcare administration", "CRM", "Ticketing systems", "Business systems" ], "skillCount" : 23, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 554.33075, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0de91358b93c861eb990ad", "title" : "Clinical Nurse - Complex Medicine", "company" : "Tampa General Hospital", "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
TGH Main Campus (TGHMAIN)
1 Tampa General Circle

Tampa, 33601

" ], "certifications" : [ "Registered Nurse" ], "timestamp" : "2026-06-15T07:03:48.077", "fingerprint" : "aff0bd3513471c965b0c18f64969f7abeaa37c24ef8a9f4372c7837a38eda0d3", "source" : "taleo", "applyUrl" : "https://tas-tgh.taleo.net/careersection/ex/jobdetail.ftl?job=677771", "externalId" : "677771", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Tampa, Florida, United States", "minimumEducation" : "Associate", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "hardSkillsList" : [ "patient assessment", "nursing care" ], "hardSkills" : [ { "name" : "patient assessment", "level" : "intermediate" }, { "name" : "nursing care", "level" : "intermediate" } ], "majorSkills" : "nursing care, Registered Nurse, patient assessment", "majorSkillsList" : [ "nursing care, Registered Nurse, patient assessment" ], "coreResponsibilities" : "Delivers nursing care to patients. Plans and implements nursing documents nursing identifies and reports situations requiring further formulates and communicates goal-directed plan of assures patient rights.", "communicationSkills" : "communicates goal-directed plan", "documentationSkills" : "documents nursing", "specialRequirements" : "Licensure to practice as a Registered Nurse in the state of Florida.", "outcomesObjectives" : "Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital and principles of quality improvement.", "qualificationsBasic" : "Graduate of an accredited School of Nursing.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Under general supervision, following established policies, procedures, and professional guidelines, delivers nursing care to patients. Plans and implements nursing care; documents nursing assessments; identifies and reports situations requiring further intervention; formulates and communicates goal-directed plan of care; assures patient rights. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital and principles of quality improvement. Graduate of an accredited School of Nursing Licensure to practice as a Registered Nurse in the state of Florida. Tampa", "summaryDescription" : "Clinical Nurse - Complex Medicine at Tampa General Hospital. Skills: nursing care, Registered Nurse, patient assessment. Delivers nursing care to patients. Plans and implements nursing documents nursing identifies and reports situations requiring further formulates and communicates goal-directed plan of assures patient rights.", "createdAt" : "2026-06-14T18:51:33.999", "lastUpdated" : "2026-06-15T07:03:48.077", "ingestTimestamp" : "2026-06-14T18:51:33.999", "mongoId" : "6a0de91358b93c861eb990ad", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "patient assessment", "nursing care", "nursing care, Registered Nurse, patient assessment", "Registered Nurse" ], "skillCount" : 4, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 554.021, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2d6d5a74d8ee00a0bdef92", "title" : "Customer Service Representative", "company" : "One80 Intermediaries", "salary" : { "min" : 19.0, "max" : 19.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Cleveland, OH", "locations" : [ "Cleveland, OH", "United States of America" ], "timestamp" : "2026-06-15T10:26:45.994", "fingerprint" : "ec8fb0e20cf90bf010395affdb4bdf95bf7b1d208ac1f96d3742b3bb49e13c1f", "source" : "workday", "applyUrl" : "https://insbrk.wd5.myworkdayjobs.com/One80Careers/job/Cleveland-OH/Customer-Service-Representative_JR104947", "externalId" : "JR104947", "industryFunction" : { }, "locationPoint" : "-27.52677,153.26516", "structuredLocations" : [ { "city" : "Cleveland", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Cleveland, Ohio, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 2, "experienceLevel" : "Junior", "professionalSkills" : [ "insurance policy interpretation" ], "softSkillsList" : [ "empathy, professionalism, adaptable, detail-oriented, customer service orientation, receptive to coaching" ], "softSkills" : [ { "name" : "empathy, professionalism, adaptable, detail-oriented, customer service orientation, receptive to coaching" } ], "majorSkills" : "customer service, communication, problem-solving, Microsoft Office Suite, typing", "majorSkillsList" : [ "customer service, communication, problem-solving, Microsoft Office Suite, typing" ], "coreResponsibilities" : "Respond to incoming customer inquiries via phone, chat, and email in a timely and professional manner. Assist current and prospective customers with policy interpretation, claims inquiries, and premium billing-related matters. Review and interpret insurance policy terms to determine coverage eligibility. Clearly explain policy details and ensure customer understanding by confirming and clarifying information as needed. Handle requests related to coverage changes, account cancellations, and customer concerns. Identify customer needs and provide appropriate solutions to support retention and satisfaction. Investigate and resolve issues by gathering necessary information and utilizing available resources.", "toolProficiency" : [ "Microsoft Office Suite, Outlook, Teams" ], "communicationSkills" : "verbal communication; written communication; professional phone etiquette; professional email etiquette", "continuousLearning" : "Receptive to coaching and feedback with a commitment to continuous improvement.", "problemSolvingSkills" : "resolving inquiries; customer concerns; investigate and resolve issues", "outcomesObjectives" : "support retention and satisfaction", "qualificationsBasic" : "Minimum of 2 years of call center or customer service experience in a high-volume environment with performance metrics. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams). Ability to navigate multiple systems and resources simultaneously while maintaining accuracy. Ability to adapt quickly in a fast-paced, changing environment. organizational skills and the ability to type 40–50 words per minute.", "qualificationsPreferred" : "associate degree or higher preferred.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are seeking a dynamic and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will serve as a primary point of contact for customers, providing accurate information, resolving inquiries, and delivering an exceptional service experience. The ideal candidate is enthusiastic about helping others, demonstrates empathy and professionalism, and communicates effectively across multiple channels. Successful CSRs are adaptable, detail-oriented, and skilled at problem-solving, ensuring customer concerns are addressed efficiently and thoroughly. ### **Your Impact:** * Respond to incoming customer inquiries via phone, chat, and email in a timely and professional manner. * Assist current and prospective customers with policy interpretation, claims inquiries, and premium/billing-related matters. * Review and interpret insurance policy terms to determine coverage eligibility. * Clearly explain policy details and ensure customer understanding by confirming and clarifying information as needed. * Handle requests related to coverage changes, account cancellations, and customer concerns. * Identify customer needs and provide appropriate solutions to support retention and satisfaction. * Investigate and resolve issues by gathering necessary information and utilizing available resources. ### ### **Successful Candidates Will Have:** * High school diploma or equivalent required; associate degree or higher preferred. * Minimum of 2 years of call center or customer service experience in a high-volume environment with performance metrics. * Strong attention to detail with the ability to follow complex procedures accurately. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams). * Ability to navigate multiple systems and resources simultaneously while maintaining accuracy. * Excellent verbal and written communication skills. * Strong customer service orientation with professional phone and email etiquette. * Ability to adapt quickly in a fast-paced, changing environment. * Receptive to coaching and feedback with a commitment to continuous improvement. * Strong organizational skills and the ability to type 40–50 words per minute. **Pay Range:** $19.00 - $19.00 Hourly _The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role._ One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at One80 Intermediaries by visiting our careers page: [www.one80.com/careers](http://www.one80.com/careers). Personal information submitted by California applicants in response to a job posting is subject to One80's [ California Job Applicant Privacy Notice](https://www.one80.com/california-job-applicant-privacy-notice/) . **Recruiting Vendor Disclosure Statement** Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (“Recruiting Vendors”). Recruiting Vendors must have a valid written agreement and receive prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.", "summaryDescription" : "Customer Service Representative at One80 Intermediaries. Skills: customer service, communication, problem-solving, Microsoft Office Suite, typing. Respond to incoming customer inquiries via phone, chat, and email in a timely and professional manner. Assist current and prospective customers with policy interpretation, claims inquiries, and premium billing-related matters. Review and interpret insurance policy terms to determine coverage eligibility. Clearly explain policy details and ensure custo", "postedDate" : "2026-06-13T20:00:12.542", "createdAt" : "2026-06-14T20:00:12.521", "lastUpdated" : "2026-06-15T10:26:45.994", "ingestTimestamp" : "2026-06-14T20:00:12.521", "mongoId" : "6a2d6d5a74d8ee00a0bdef92", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://insbrk.wd5.myworkdayjobs.com/One80Careers/job/Cleveland-OH/Customer-Service-Representative_JR104947", "salaryAnnualMin" : 39520, "salaryAnnualMax" : 39520, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "empathy, professionalism, adaptable, detail-oriented, customer service orientation, receptive to coaching", "customer service, communication, problem-solving, Microsoft Office Suite, typing", "insurance policy interpretation", "Microsoft Office Suite, Outlook, Teams" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "_score" : 551.58777, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2cd1ce74d8ee00a0a32f54", "title" : "Sales Development Representative (Outbound - Email Focused)", "company" : "Pavago", "industry" : "Staffing and Recruiting", "salary" : { "min" : 30000.0, "max" : 45000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Sales Development Representative in Bulgaria, adjusted for the SaaS industry and remote work." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T22:22:37.616", "fingerprint" : "a857db4658c2dc17115d09af7525c42807f86e4b0ed906bf28cb4e18558c075b", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/C0461B58F5/apply", "externalId" : "C0461B58F5", "industryFunction" : { }, "locationPoint" : "18.1096,-77.2975", "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "technicalSkills" : "HubSpot, ChatGPT", "professionalSkills" : [ "Email outreach", "Messaging personalization", "Lead management", "Prospect qualification", "Pipeline tracking", "Performance optimization" ], "hardSkillsList" : [ "Outbound email campaigns", "Follow-ups" ], "hardSkills" : [ { "name" : "Outbound email campaigns", "level" : "intermediate" }, { "name" : "Follow-ups", "level" : "intermediate" } ], "majorSkills" : "Outbound email, Meeting booking, Pipeline generation", "majorSkillsList" : [ "Outbound email", "Meeting booking", "Pipeline generation" ], "coreResponsibilities" : "Execute high-volume outbound email campaigns, Personalize messaging, Refine messaging, Test subject lines, Conduct targeted calls, Reinforce email campaigns, Engage prospects, Manage leads, Ensure no lead is missed, Maintain consistent follow-ups, Qualify prospects, Book meetings, Ensure smooth handoff, Maintain clean data, Log all activities, Track engagement, Monitor performance metrics, Improve messaging, Maintain consistent activity levels", "teamCollaboration" : "Handoff to Account Executives", "domainKnowledge" : "Sales pipeline generation", "domainList" : [ "sales-pipeline-generation" ], "domainSpecificKnowledge" : [ "Sales pipeline generation" ], "toolProficiency" : [ "HubSpot", "Apollo.io", "Outreach.io", "ChatGPT" ], "communicationSkills" : "Written communication", "outcomesObjectives" : "High email volume; Consistent quality; Reply and response rates; Consistent meeting bookings; Zero missed follow-ups; Clean and accurate CRM data", "qualificationsBasic" : "Proven experience as Outbound SDR, Experience executing outbound sequences, Excellent written English, Hands-on CRM experience, Ability to work toward targets, Full-time availability", "qualificationsPreferred" : "Experience using AI tools, Experience targeting U.S. or UK markets, Familiarity with outbound tools, Cold calling experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "### **Sales Development Representative (SDR) – Outbound Email Focus | Remote | Pipeline Generation** **Position Type:** Full-Time, Remote **Working Hours:** U.S. Business Hours ### **About the Role** We’re hiring a **Sales Development Representative (SDR)** focused on **high-volume outbound email outreach**. This is a **pure execution role** — not strategy, not closing. Your job is simple: Send high-quality outbound emails, follow up relentlessly, and **book meetings consistently**. If you’re strong in writing, disciplined with follow-ups, and comfortable working toward targets — this role is built for you. ### **What You’ll Own** ### **Outbound Email Outreach (Primary Focus)** * Execute **high-volume outbound email campaigns daily** * Personalize messaging to improve response and reply rates * Continuously refine messaging using tools like * ChatGPT * Test subject lines, angles, and CTAs for performance ### **Outbound Calling (Secondary Support)** * Conduct targeted calls to priority prospects * Reinforce email campaigns with call-based follow-ups * Engage prospects to increase conversion rates ### **Lead Management & Follow-Ups** * Manage leads across structured outbound sequences * Ensure **no lead is missed** * Maintain consistent follow-ups across long sales cycles ### **Prospect Qualification & Meeting Booking** * Qualify prospects based on defined criteria * Book meetings for the sales team efficiently * Ensure smooth handoff to Account Executives ### **CRM Management & Pipeline Tracking** * Maintain clean data in: * HubSpot * (or similar CRM tools) * Log all activities, notes, and next steps * Track engagement and pipeline movement ### **Performance Optimization** * Monitor daily/weekly performance metrics * Improve messaging based on results * Maintain consistent activity levels ### **What Success Looks Like** * High email volume with consistent quality * Strong reply and response rates * Consistent meeting bookings * Zero missed follow-ups * Clean and accurate CRM data ### **What Makes You a Strong Fit** * Strong written communicator (clear, persuasive, concise) * Process-driven and consistent with execution * Comfortable with repetition and high activity levels * Disciplined with follow-ups * Results-focused and KPI-driven * Able to work independently without constant supervision ### **Requirements (Must-Have)** ### **Experience** * Proven experience as an **Outbound SDR** (email-heavy preferred) * Experience executing structured outbound sequences ### **Core Skills** * Excellent written English (error-free, professional) * Hands-on CRM experience (HubSpot or similar) * Ability to work toward daily/weekly activity targets * Full-time availability (Monday–Friday) ### **Nice to Have** * Experience using AI tools like ChatGPT for personalization * Experience targeting U.S. or UK markets * Familiarity with outbound tools like: * Apollo.io * Outreach.io * Cold calling experience ### **What a Typical Day Looks Like** * Launch outbound email campaigns * Personalize messages for targeted prospects * Follow up on previous outreach * Make supporting outbound calls (as needed) * Update CRM with activity and responses * Track performance and adjust messaging **In short:** You generate pipeline by turning cold outreach into **qualified meetings**. ### **Key Metrics (KPIs)** * Emails sent per day/week * Reply and response rates * Meetings booked * Follow-up consistency * CRM accuracy and activity tracking ### **Why This Role Stands Out** * Clear, focused responsibility (no confusion about role) * High-impact position directly tied to revenue * Strong system + process-driven environment * Opportunity to grow into: * Senior SDR * Account Executive * Sales Operations ### **Interview Process** * Initial Screening Call * Sales & Communication Interview * Practical Task (Email Writing Scenario) * Final Interview * Internal Review * Offer & Onboarding ### **Apply Now** If you can **write compelling outbound emails, stay consistent with follow-ups, and hit activity targets** , this role gives you a clear path to grow in **sales and pipeline generation**. Apply now and turn outbound into results.", "summaryDescription" : "Sales Development Representative (Outbound - Email Focused) at Pavago. Skills: Outbound email, Meeting booking, Pipeline generation. Execute high-volume outbound email campaigns. Personalize messaging", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-14T19:24:33.285", "lastUpdated" : "2026-06-15T22:22:37.616", "ingestTimestamp" : "2026-06-14T19:24:33.285", "mongoId" : "6a2cd1ce74d8ee00a0a32f54", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/C0461B58F5", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Outbound email campaigns", "Follow-ups", "Outbound email", "Meeting booking", "Pipeline generation", "Email outreach", "Messaging personalization", "Lead management", "Prospect qualification", "Pipeline tracking", "Performance optimization", "Sales pipeline generation", "HubSpot", "Apollo.io", "Outreach.io", "ChatGPT" ], "skillCount" : 16, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 549.64557, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 36405, "totalPages" : 729, "hasNext" : true, "hasPrevious" : false } }

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