Chariot Energy
Energy
SrComplexBillingAnalyst
Neural analysis suggests this role is
optimal for Senior candidates.
“Sr Complex Billing Analyst at Chariot Energy. Skills: Complex billing, Retail energy market, ERCOT regulations. Develop billing strategies. Implement billing strategies”
What You'll Achieve.
Ensure billing accuracy; Ensure billing efficiency; Achieve revenue assurance; Enhance billing operations effectiveness; Achieve financial health; Improve customer satisfaction
Industry & Context.
Problem-solving; Analytical skills; Data analysis
What They're Looking For.
Must Have
Bachelor's degree or 2 years supervisor experience, 5 years operations experience, Experience in deregulated energy market, Familiarity with complex billing structure, Proficiency in financial software, Proficiency in MS Office Suite, Ability to work under pressure, Ability to meet deadlines, Eligible to work in USA
Nice to Have
Expert-level knowledge of ERCOT regulations, Advanced billing systems knowledge
What You'll Do.
Develop billing strategies
Implement billing strategies
Manage billing strategies
Monitor revenue performance
Analyze revenue performance
Identify areas for improvement
Utilize data and analytics
Analyze trends in data
Analyze patterns in data
Drive decision-making
Provide recommendations
Oversee billing process
Oversee client contracts
Account for contract elements
Develop strategies to improve cash flow
Review product structure
Investigate product structure
Recommend action on product structure
Ensure compliance with policies
Ensure compliance with procedures
Ensure compliance with regulations
Manage revenue performance
Maintain revenue performance
Report revenue performance
Action dispute resolution process
Mitigate customer disputes
Negotiate customer disputes
Ensure customer disputes resolution
Manage compliance protocols
Adhere to compliance protocols
Bridge identified gaps
Identify account issues
Resolve account issues
Display attention to detail
Adhere to Retail Market Guide
Understand regulation changes
Formulate solutions to comply
Establish business relationships
Maintain business relationships
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal customers; Key stakeholders
Communication Scope
Verbal communication; Written communication
Full Job Description
COMPANY OVERVIEW Chariot Energy, is an affiliate company of Hanwha Energy USA and ultimately Hanwha Group, a FORTUNE Global 500 firm that is among the eight largest business enterprises in South Korea. Hanwha Energy USA designs, builds and manages solar power plant solutions. The company brings a decade of global leadership in solar PV to North America, combining best-of-world technology, processes, and partnerships to deliver utility-grade solar PV solutions customized for local energy markets. Hanwha Energy USA offers the full spectrum of PV solutions – from power plant development, design, construction, operations, and maintenance. With proven capabilities across the solar value chain, Hanwha Energy USA minimizes uncertainty and risk, and helps customers achieve a higher return on their investment in solar energy. Hanwha Energy USA has recently embarked to enter the energy retail market in deregulated markets throughout North America. Chariot Energy is a retail energy provider based in Houston, Texas. We offer electricity to homes and businesses, and it is our goal to provide products and services our customers love and an unmatched experience that is missing in today’s retail energy market. Hanwha Energy USA has set out to have Chariot Energy become one of the leading energy retail providers (by RCE count) within 5-years of Chariot Energy’s launch. POSITION OVERVIEW We are seeking a highly skilled and proactive Senior Complex Billing Analyst to join our innovative and fast-paced organization. As a key leader within the billing operations team, the Senior Complex Billing Analyst will play a pivotal role in ensuring the accuracy and efficiency of our complex billing processes related to Large Commercial and Industrial accounts, which are integral to the company’s revenue assurance and operational success. This position requires an individual with a deep understanding of the retail energy market, especially within deregulated environments, and an expert-level knowl
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