EmailBillingCoordinator

Carr Allison is a well-regarded civil litigation firm, boasting a team of over 150 attorneys across the Southeast. Our unique philosophy of “early identification – early resolution” has earned us decades of trust and respect from our clients. At Carr Allison, our success is fueled by the collective efforts of our team, and we believe that an open-door policy is essential to our continued growth. We proudly champion teamwork, collaboration, and the pursuit of excellence as the cornerstones of our firm’s culture. Join a team where your growth is our priority and your work truly matters. We are currently hiring for an Email Billing Coordinator to compile, manage, and execute attorney billing distributed via email, fax and paper. The Email Billing Coordinator will maintain contact with attorneys, staff, vendors, and clients and observe confidentiality of client and firm matters. A successful candidate will combine strong organizational skills with the ability to be a self-starter. This individual will have responsibilities that include, but are not limited to: Review and edit pre-bills: Process attorney revisions and prepare invoices for distribution. Prepare and send invoices via email: Generate PDFs, ensure correct formatting and naming conventions, and distribute to clients in accordance with client-specific instructions. Manage billing email inboxes: Monitor shared mailboxes, track delivery/bounce-backs, and maintain accurate distribution lists and contact preferences. Apply retainers: Apply retainer funds as directed by attorneys and reflect applications accurately on invoices. Handle complex billing scenarios: Execute split-party billing, multiple matter discounts, consolidated statements, and client-specific billing arrangements; route separate emails to multiple recipients as needed. Resolve billing issues: Research and respond to inquiries regarding billing questions, discrepancies, and documentation requests; escalate as appropriate. Maintain billing logs and