{ "count" : 37785, "data" : [ { "id" : "6a2cf9aa74d8ee00a0a9b654", "title" : "Live Chat Specialist", "company" : "Street Group", "industry" : "Commercial", "salary" : { "min" : 25500.0, "max" : 27000.0, "currency" : "GBP", "frequency" : "Yearly" }, "location" : "Manchester", "locations" : [ "Manchester" ], "timestamp" : "2026-06-16T02:50:23.511", "fingerprint" : "e938842286db31ae51cdfd73e11f0fcaf3b1260c21bfcc2c3d7238869142b481", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/streetgroup/9e9bbcb1-a14e-442b-8a02-993ef242939d/application", "externalId" : "9e9bbcb1-a14e-442b-8a02-993ef242939d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Product knowledge" ], "softSkillsList" : [ "Adaptability" ], "softSkills" : [ { "name" : "Adaptability" } ], "majorSkills" : "Live chat support, Product troubleshooting", "majorSkillsList" : [ "Live chat support", "Product troubleshooting" ], "coreResponsibilities" : "Become expert on Street.co.uk and Bridge, Respond to client queries via live chat, Respond to client queries via email, Respond to client queries via phone, Respond to client queries via video, Escalate technical issues to engineering, Make decisions on escalation, Ensure clients get most from updates, Capture client feedback, Capture feature requests, Work with clients of all sizes", "teamCollaboration" : "Engineering teams", "domainKnowledge" : "PropTech", "domainList" : [ "proptech" ], "domainSpecificKnowledge" : [ "PropTech" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Yearly L&D budget", "problemSolvingSkills" : "Troubleshooting product queries", "specialRequirements" : "Eligible to live and work in UK", "qualificationsBasic" : "Commercial experience in live chat or IT support, Genuine interest in technology", "qualificationsPreferred" : "Experience with Street.co.uk, Experience with Bridge", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "\uD83D\uDCCDManchester (Hybrid, up to 2 days WFH) | \uD83D\uDCB0 Up to £27,000 Who we are Street Group is one of the UK's fastest-growing PropTech businesses, and we're on a mission to change the property industry for good. Founded in Manchester in 2015 by brother and sister Tom and Heather Staff, we build technology that makes the experience of buying, selling, renting and letting genuinely better — for agents and the people they serve. Our products, Street.co.uk http://Street.co.uk, Spectre and Insights, are already transforming how thousands of agencies across the UK operate. And we're not done yet. The role We're looking for someone who genuinely loves helping people, has a passion for technology, and wants to be the first point of contact for the agents and clients who rely on our platform every day. This is a live chat-first support role — reactive, fast-paced, and varied. No two days are the same. You'll be troubleshooting product queries, escalating technical issues to our engineering teams, and making sure our clients are always getting the most out of what we build. As your product knowledge grows, so does your responsibility. The more you learn, the more complex the problems you'll get to solve. What you'll be doing day to day Becoming the go-to expert on Street.co.uk http://Street.co.uk and Bridge — owning your product knowledge and building on it constantly. Responding to client queries primarily via live chat, but also by email, phone and video where needed. Making the call on when to escalate — knowing what you can solve yourself and when to bring in the engineering team. Proactively making sure clients understand and are getting the most from every new product update. Capturing client feedback and feature requests and making sure the right people hear them. Working with clients of all sizes — from small independents right through to large multi-branch agencies. A bit about you You'll have commercial experience in live chat or IT support, and a genuine interest in technology that goes beyond the day job. You communicate brilliantly — written and verbal — and you're just as comfortable talking to a frustrated client as you are explaining a technical issue to a developer. You can manage multiple things at once without dropping the ball, and you stay calm and positive when the pressure is on. You're a self-starter. You don't wait to be told — you spot what needs doing and you get on with it. You take pride in your work, you're adaptable, and you genuinely care about the experience you're creating for the people you support. If you love autonomy, are naturally curious, and want to have a real impact inside a fast-growing company — we think you'd fit right in. Why join Street Group? \uD83C\uDFE0 Hybrid-working - you can work from home up to 2 days per week \uD83C\uDFD6️ Guilt-Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!) \uD83D\uDCAA Joining a culture that supports your development and encourages growth \uD83D\uDCDA £500 yearly L&D budget for your career development \uD83C\uDF82 Your birthday on us - we pay, you stay away \uD83D\uDE4B 'Give something back' - 2 paid days volunteering on us \uD83D\uDC76 Enhanced maternity, paternity & adoption pay \uD83E\uDDE0 Mental health & well-being support via Health Assured \uD83E\uDDD8 Regular well-being initiatives \uD83D\uDE80 Joining a new team in an exciting business with huge ambition \uD83D\uDC65 Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day \uD83D\uDC69\uD83C\uDFFF‍\uD83D\uDCBB A chance to work on cutting-edge technology \uD83D\uDC36 Comfortable, relaxed office space - office dogs welcome! \uD83C\uDF7B Fully stocked fridge and beers (or an alternative) on us every Friday afternoon \uD83C\uDF8A Company and team off-sites, events and happy hours \uD83D\uDEB4 Cycle to work scheme \uD83D\uDE97 Electric car salary sacrifice scheme \uD83C\uDF0D Feel good about sustainability - we're a climate-positive company! Salary Up to £27,000, dependent on experience. Sometimes the perfect person is more or less experienced than we anticipated — and when that happens, the planned range goes out the window. If that might be you, apply and let us know. We're committed to building a diverse and inclusive team and work hard to lead by example. Candidates must be eligible to live and work in the UK. Interview process 3 stages: Introductory call with our Talent team → Hiring Manager interview and in-person live chat task → Final interview. We want the process to work for you. If you need any adjustments or there's anything we should know, just tell us. Research has shown that women often rule themselves out of applying unless they meet every single requirement. If that's you — please apply anyway. We'd love to hear from you.", "summaryDescription" : "Live Chat Specialist at Street Group. Skills: Live chat support, Product troubleshooting. Become expert on Street.co.uk and Bridge. Respond to client queries via live chat", "createdAt" : "2026-06-14T19:34:14.610", "lastUpdated" : "2026-06-16T02:50:23.511", "ingestTimestamp" : "2026-06-14T19:34:14.610", "mongoId" : "6a2cf9aa74d8ee00a0a9b654", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Adaptability", "Live chat support", "Product troubleshooting", "Product knowledge", "PropTech" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 1433.1636, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a64ca74d8ee00a062778e", "title" : "Customer Support Chat Specialist", "company" : "Givebutter", "industry" : "Customer Experience", "salary" : { "min" : 550.0, "max" : 550.0, "currency" : "PHP", "frequency" : "Yearly" }, "location" : "Remote, Philippines", "locations" : [ "Remote, Philippines" ], "certifications" : [ "Great Place to Work®" ], "timestamp" : "2026-06-14T22:03:38.697", "fingerprint" : "4031b0b052a2d831ef5479517baaa4bbd56e17a4bf58723516e5dcc99b56c312", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/givebutter/855b2f38-d7ba-4f6e-ad6c-943831516e77/application", "externalId" : "855b2f38-d7ba-4f6e-ad6c-943831516e77", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Philippines", "continent" : "as", "workMode" : "remote" } ], "locationText" : "Philippines", "employmentType" : "FULL_TIME", "technicalSkills" : "Intercom, Slack, Notion", "professionalSkills" : [ "Fundraising platform", "Donor management", "Nonprofit software" ], "hardSkillsList" : [ "Problem-solving", "Multitasking" ], "softSkillsList" : [ "Attention to detail", "Clarity", "Confidence", "Sound judgment", "Ownership", "Empathy" ], "hardSkills" : [ { "name" : "Problem-solving", "level" : "intermediate" }, { "name" : "Multitasking", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Attention to detail" }, { "name" : "Clarity" }, { "name" : "Confidence" }, { "name" : "Sound judgment" }, { "name" : "Ownership" }, { "name" : "Empathy" } ], "majorSkills" : "Customer support, Live chat, Email support", "majorSkillsList" : [ "Customer support", "Live chat", "Email support" ], "coreResponsibilities" : "Respond to queries via live chat, Respond to queries via email, Follow up with unresponsive users, Follow up with unresponsive leads, Proactively identify user needs, Help customers implement features, Analyze product malfunctions, Gather user feedback, Gather feature requests, Gather workarounds, Suggest improvements", "teamCollaboration" : "Customer Support team", "domainKnowledge" : "Nonprofit fundraising; CRM", "domainList" : [ "nonprofit-fundraising", "crm" ], "domainSpecificKnowledge" : [ "Nonprofit fundraising", "CRM" ], "toolProficiency" : [ "Help desk software", "Remote tools" ], "communicationSkills" : "Written communication; Verbal communication", "problemSolvingSkills" : "Problem-solving; Analyze situations; Ask thoughtful questions; Work toward a solution", "specialRequirements" : "Provide own computer, Stable internet connection", "outcomesObjectives" : "First response time 96%; IQS scores 98%+", "qualificationsBasic" : "5+ years experience Live Chat Support Specialist, 2+ years remote experience, Experience handling multiple incoming chat requests, Experience using help desk software, Experience using remote tools", "qualificationsPreferred" : "2nd monitor recommended", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "COMPANY DESCRIPTION Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model. Givebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories. Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way. ROLE DESCRIPTION Givebutter is looking for a Chat/Email Support Specialist with a positive attitude, attention to detail, and the ability to understand what a user is really asking - not just what they typed - and respond with clarity and confidence. As a member of our Customer Support team, you will have the opportunity to support the fundraising efforts of a large and diverse group of NPOs, ranging from small nonprofits to large educational institutions to Fortune 500 companies. The primary responsibility of this role will be responding to inquiries from current users via live chats and emails. We are an industry leader in the support space with high expectations. Our first response time for live chats is 96%, and IQS scores must be 98% or above. This role requires strong problem-solving skills, sound judgment, and confidence, even with a rapidly changing product. You will regularly encounter questions that don’t have an obvious or documented answer. Successful candidates are comfortable analyzing situations in real time, asking thoughtful follow-up questions, and working toward a solution even when the path forward isn’t immediately clear. We’re looking for someone who takes ownership of the user experience during every chat and email. This means actively working through problems, thinking beyond the surface question, and ensuring the user leaves the conversation feeling confident about the solution because you genuinely invested in their concern and resolution. You’ll have access to internal resources, documentation, and a supportive team - but you’ll be expected to navigate conversations independently and confidently. You should also be comfortable multitasking: researching, navigating tools, and communicating clearly all at once. If you do your best work when you have time to research before responding, prefer to use a decision tree, or when conversations follow a predictable pattern, this isn't the role you're looking for. If the thought of waking up every day and getting to \"help people help people\" excites you, then we look forward to hearing from you. \uD83D\uDE00 This is a direct-hire, permanent position. You will be an employee of Givebutter via an EoR called Deel. Tentative Start date: 7/6/26 Pay rate: PHP 550/hour Paid training schedule: Monday - Friday; 9AM - 6PM US Eastern time for 3 months (40 hours) Five permanent positions available: - 9A - 6P Eastern time; Wed - Sun (40 hours/week, 2 openings) - 11A - 8P Eastern time; Tu - Sat (40 hours/week) - 11A - 8P Eastern time; Sun - Th (40 hours/week) - 3P - Midnight Eastern time; Th - Mon(40 hours/week) Responsibilities \uD83D\uDCBB - Respond to queries from users in a timely and accurate way via live chat and email - Follow up with unresponsive users and leads to ensure their questions are resolved - Proactively identify user needs and help customers implement specific features - Analyze product malfunctions (for example, by testing different scenarios or impersonating users) and report them - Gather user feedback, feature requests, and workarounds, and proactively suggest improvements - Be empathetic and a great problem-solver, even when handling multiple conversations at the same time Requirements \uD83D\uDCDA - 5+ years of experience as a Live Chat Support Specialist in the tech industry - 2+ years of remote experience - Experience handling multiple incoming chat requests simultaneously - High adaptability and positive attitude in a dynamic environment - Experience using help desk software and remote tools (i.e. Intercom, Slack, Notion) - Excellent written and verbal communication skills in English - Agents must provide their own computer and stable internet connection (2nd monitor recommended) Benefits - specific to Philippines agents only - Remote Work: Work from anywhere. Must be a citizen of the Philippines for this role. - Job Security: Employed full-time by Givebutter via an EOR called Deel. - Health Insurance: We offer HMO medical insurance covered 100% for employees. - Holiday Pay: Givebutter Chat Support is open 24/7. We honor all PH labor laws regarding holiday pay, overtime, and shift differentials. - Performance Bonuses - PTO: Generous annual PTO allowance. - Additional annual leaves: Bereavement: 5 days, Maternity: 105 days, Paternity: 30 days, Adoption: 60 days, Domestic Violence: 10 days - Charitable Giving: Employees are provided a monthly allowance of up to $50 USD/month to any verified nonprofit they wish to support on Givebutter. - Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for. Please note that the benefits and interview process listed below are specific to US Employees. MORE ABOUT GIVEBUTTER Benefits https://givebutter.notion.site/Benefits-49d3a8c28f1b4bbc90509dd8d4db3312 - Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville). - Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts. - Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents. - Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership. - 401k: We offer a 3% 401k match for all eligible employee's. - Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays. - Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team. - Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora. - Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most. - Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology. - Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery. - Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter. - Professional Development: We offer learning and development reimbursement opportunities. - Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for. Interview Process Below is a high-level outline of our standard interview process 1. Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics. 2. Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager. 3. Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches 4. Values Interview: A conversation with team members focused on how you align with our core values and leadership principles. 5. References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact. 6. Offer: If all goes well, we’ll move to the offer stage! Please note, we will have an AI note-taking tool join most of our interviews. Hi potential new butterslice! A recent study from LinkedIn https://business.linkedin.com/content/dam/me/business/en-us/talent-solutions-lodestone/body/pdf/Gender-Insights-Report.pdf showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!", "summaryDescription" : "Customer Support Chat Specialist at Givebutter. Skills: Customer support, Live chat, Email support. Respond to queries via live chat. Respond to queries via email", "postedDate" : "2026-06-11T17:52:39.346", "createdAt" : "2026-06-11T17:52:39.346", "lastUpdated" : "2026-06-14T22:03:38.697", "ingestTimestamp" : "2026-06-11T17:52:39.346", "mongoId" : "6a2a64ca74d8ee00a062778e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Problem-solving", "Multitasking", "Attention to detail", "Clarity", "Confidence", "Sound judgment", "Ownership", "Empathy", "Customer support", "Live chat", "Email support", "Fundraising platform", "Donor management", "Nonprofit software", "Nonprofit fundraising", "CRM", "Great Place to Work®", "Help desk software", "Remote tools" ], "skillCount" : 19, "jobCategory" : "customer-service", "jobSubcategory" : "customer-support", "dataQualityScore" : 0.8888889, "_score" : 1110.6598, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Nonprofit Software" }, { "id" : "6a307e5cf292fd229c05005e", "title" : "Chat Moderator", "company" : "Evolution", "industry" : "Gambling And Casinos", "salary" : { "min" : 24000.0, "max" : 36000.0, "currency" : "GEL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level chat moderators in Tbilisi, Georgia, adjusted for the gaming industry." }, "location" : "Tbilisi, Tbilisi, GE", "locations" : [ "Tbilisi", "Tbilisi", "GE" ], "timestamp" : "2026-06-16T13:40:20.256", "fingerprint" : "af9ffc17a53e0084e9c4805372a5b8d45372239e9dd96b2d9a283fd67954b101", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Evolution/744000132199980-chat-moderator", "externalId" : "744000132199980", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tbilisi", "state" : "Tbilisi", "country" : "Georgia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "41.7170674,44.7213762" } ], "locationText" : "Tbilisi, Tbilisi, Georgia", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Monitor Live chat, Moderate Live chat, Ensure players behave according to rules, Assist players with game queries, Escalate technical issues to support, Engage with players, Engage with game hosts, Communicate with players during downtime", "domainKnowledge" : "Online casino entertainment", "domainList" : [ "online-casino-entertainment" ], "domainSpecificKnowledge" : [ "Online casino entertainment" ], "specialRequirements" : "Work in shifts, Work at night", "qualificationsBasic" : "Secondary education, Full Professional Proficiency in English, Basic user of standard software applications, High sense of responsibility, Ability to accurately fulfil orders, Ability to work in a team, Ability to work in shifts, Detail-oriented, Customer oriented, Good communication skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Evolution is a market-leading Swedish company, developer and provider of products and services for online casino entertainment founded in 2006 and listed on Nasdaq Nordic (EVO). Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Across our 40+ sites, we have 20 000+ people working in the fields of Product Innovation, Software Development, Game Presenters & Hosts, IT support, Facility & Studio build as well as support services. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Evolution Georgia entered the market in 2018 with the aim of becoming one of the biggest and best employers on the market. * Monitoring and moderating Live chat for Evolution’s Games * Ensuring that all players behave according to the rules of the chat * Assist players with queries regarding the game concept, rules, pay-outs etc. * Escalating technical issue to next level of Support when they appear in the public chat * Engaging with both players and game hosts to make the player experience more fun and entertaining * Communicating with players during service downtime ## Qualifications * Secondary education * Full Professional Proficiency in English * Basic user of standard software applications, including MS Office, Windows, etc. * High sense of responsibility * The ability to accurately fulfil the direct management orders and work tasks * The ability to work in a team * The ability to work in shifts (including night) * Detail-oriented * Customer oriented * Good communication skills ## Additional Information We offer: * Inclusive and diverse workplace * Development oriented organizational culture * Health Insurance * On-site Gym / Yoga lessons * Fit pass with corporate service at partner companies * Privilege card - corporate discounts with partner companies If you are interested, please apply by adding your CV in English until june 29, 2026 For more information please visit our careers page: www.evolutiongamingcareers.com The purpose of processing personal data which candidate submits to Evolution Georgia is to manage applications in view of possible pre-selection and further recruitment at Evolution. All personal data collected will only be used for this purpose and will in no case be transmitted to any third party without your consent.", "summaryDescription" : "Chat Moderator at Evolution. Monitor Live chat. Moderate Live chat", "postedDate" : "2026-06-15T13:19:46.000", "createdAt" : "2026-06-16T01:39:06.114", "lastUpdated" : "2026-06-16T13:40:20.256", "ingestTimestamp" : "2026-06-16T01:39:06.114", "mongoId" : "6a307e5cf292fd229c05005e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Online casino entertainment" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 1086.9574, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a1683dd58b93c861eae69cb", "title" : "Voice and Chat Customer Support", "company" : "Support Services Group", "salary" : { "min" : 1080000.0, "max" : 1560000.0, "currency" : "JMD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level voice and chat customer support roles in Kingston, Jamaica, typically range from JMD 1,080,000 to JMD 1,560,000 annually, based on 2024-2025 market data for the customer support industry." }, "location" : "Kingston, JM", "locations" : [ "Kingston", "JM" ], "timestamp" : "2026-06-15T22:52:29.391", "fingerprint" : "4f6ae0e296beb50910f2a62d0981c4c812e73f3e568ae5acf3f7d6192512de0d", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://ssg-corp.breezy.hr/p/134045a3cb25-voice-and-chat-customer-support", "externalId" : "134045a3cb25", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kingston", "state" : "Saint Andrew", "country" : "Jamaica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "17.9841723,-76.8057525" } ], "locationText" : "Kingston, Saint Andrew, Jamaica", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Field customer inquiries, Address customer pain points, Maintain product knowledge", "outcomesObjectives" : "Drive customer satisfaction", "qualificationsBasic" : "Extensive product knowledge", "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Services Group is looking for customer service representatives to join our team in our Kingston, Jamaica office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. This role would include email, voice and", "summaryDescription" : "Voice and Chat Customer Support at Support Services Group. Field customer inquiries. Address customer pain points", "createdAt" : "2026-06-14T21:53:59.292", "lastUpdated" : "2026-06-15T22:52:29.391", "ingestTimestamp" : "2026-06-14T21:53:59.292", "mongoId" : "6a1683dd58b93c861eae69cb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 1086.2422, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Customer Support", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057eef292fd229cf3eec0", "title" : "Chat Moderator", "company" : "Evolution", "industry" : "Gambling And Casinos", "salary" : { "min" : 24000.0, "max" : 36000.0, "currency" : "GEL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Chat Moderators in Tbilisi, Georgia, adjusted for the gaming industry." }, "location" : "Tbilisi, Tbilisi, GE", "locations" : [ "Tbilisi", "Tbilisi", "GE" ], "timestamp" : "2026-06-16T07:23:18.286", "fingerprint" : "74655f1eb486db05bb94eca2bdf7fed3528872c461f967a3f97364b7d2613485", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Evolution/744000132199980-chat-moderator", "externalId" : "744000132199980", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tbilisi", "state" : "Tbilisi", "country" : "Georgia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "41.7170674,44.7213762" } ], "locationText" : "Tbilisi, Tbilisi, Georgia", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Monitor and moderate Live chat, Ensure players behave according to rules, Assist players with game queries, Escalate technical issues to support, Engage with players and game hosts, Communicate with players during downtime", "domainKnowledge" : "Online casino entertainment", "domainList" : [ "online-casino-entertainment" ], "domainSpecificKnowledge" : [ "Online casino entertainment" ], "specialRequirements" : "Work in shifts, Work at night", "qualificationsBasic" : "Secondary education, Full Professional Proficiency in English, Basic user of standard software applications, High sense of responsibility, Ability to accurately fulfil orders, Ability to work in a team, Ability to work in shifts, Detail-oriented, Customer oriented, Good communication skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Evolution is a market-leading Swedish company, developer and provider of products and services for online casino entertainment founded in 2006 and listed on Nasdaq Nordic (EVO). Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Across our 40+ sites, we have 20 000+ people working in the fields of Product Innovation, Software Development, Game Presenters & Hosts, IT support, Facility & Studio build as well as support services. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Evolution Georgia entered the market in 2018 with the aim of becoming one of the biggest and best employers on the market. * Monitoring and moderating Live chat for Evolution’s Games * Ensuring that all players behave according to the rules of the chat * Assist players with queries regarding the game concept, rules, pay-outs etc. * Escalating technical issue to next level of Support when they appear in the public chat * Engaging with both players and game hosts to make the player experience more fun and entertaining * Communicating with players during service downtime ## Qualifications * Secondary education * Full Professional Proficiency in English * Basic user of standard software applications, including MS Office, Windows, etc. * High sense of responsibility * The ability to accurately fulfil the direct management orders and work tasks * The ability to work in a team * The ability to work in shifts (including night) * Detail-oriented * Customer oriented * Good communication skills ## Additional Information We offer: * Inclusive and diverse workplace * Development oriented organizational culture * Health Insurance * On-site Gym / Yoga lessons * Fit pass with corporate service at partner companies * Privilege card - corporate discounts with partner companies If you are interested, please apply by adding your CV in English until june 29, 2026 For more information please visit our careers page: www.evolutiongamingcareers.com The purpose of processing personal data which candidate submits to Evolution Georgia is to manage applications in view of possible pre-selection and further recruitment at Evolution. All personal data collected will only be used for this purpose and will in no case be transmitted to any third party without your consent.", "summaryDescription" : "Chat Moderator at Evolution. Monitor and moderate Live chat. Ensure players behave according to rules", "postedDate" : "2026-06-15T13:19:46.000", "createdAt" : "2026-06-15T23:38:49.516", "lastUpdated" : "2026-06-16T07:23:18.286", "ingestTimestamp" : "2026-06-15T23:38:49.516", "mongoId" : "6a3057eef292fd229cf3eec0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Online casino entertainment" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 1032.9159, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a0e760b58b93c861edbe8f5", "title" : "Voice and Chat Customer Support", "company" : "Support Services Group", "salary" : { "min" : 1080000.0, "max" : 1560000.0, "currency" : "JMD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level voice and chat customer support roles in Kingston, Jamaica, typically range from JMD 1,080,000 to JMD 1,560,000 annually, based on 2024-2025 market data for the customer support industry." }, "location" : "Kingston, JM", "locations" : [ "Kingston", "JM" ], "timestamp" : "2026-06-15T08:38:15.924", "fingerprint" : "005a438ed672d309cded51adbfcfc44b56712211b99a1647fd942b516accd38d", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://jamaica-ssg.breezy.hr/p/134045a3cb25-voice-and-chat-customer-support", "externalId" : "134045a3cb25", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kingston", "state" : "Saint Andrew", "country" : "Jamaica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "17.9841723,-76.8057525" } ], "locationText" : "Kingston, Saint Andrew, Jamaica", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer satisfaction", "Value realization" ], "majorSkills" : "Customer support, Customer retention", "majorSkillsList" : [ "Customer support", "Customer retention" ], "coreResponsibilities" : "Field customer inquiries, Address customer pain points, Maintain product knowledge, Provide email support, Provide voice support, Provide chat support", "outcomesObjectives" : "Drive customer satisfaction", "qualificationsBasic" : "Extensive product knowledge", "workSiteFlexibility" : "Onsite", "rawDescription" : "Support Services Group is looking for customer service representatives to join our team in our Kingston, Jamaica office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. This role would include email, voice and", "summaryDescription" : "Voice and Chat Customer Support at Support Services Group. Skills: Customer support, Customer retention. Field customer inquiries. Address customer pain points", "createdAt" : "2026-06-14T06:41:04.768", "lastUpdated" : "2026-06-15T08:38:15.924", "ingestTimestamp" : "2026-06-14T06:41:04.768", "mongoId" : "6a0e760b58b93c861edbe8f5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Customer support", "Customer retention", "Customer satisfaction", "Value realization" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 1027.574, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Customer Support", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5f9974d8ee00a08ed373", "title" : "Customer Service Representative", "company" : "Foxen", "industry" : "Financial Services", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Customer Service Representative salaries in Columbus, United States, for a full-time, onsite role in the Real Estate industry, based on 2024-2025 market data." }, "location" : "Columbus, Ohio", "locations" : [ "Columbus", "Ohio" ], "timestamp" : "2026-06-15T02:06:42.826", "fingerprint" : "039dfba7fad6704ffcbd3dc76fe8d54738d936dda2420130c04c48a450f2a6e8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/foxen/jobs/4266219009", "externalId" : "4266219009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "professionalSkills" : [ "Customer service", "Complaint resolution", "Account management" ], "hardSkillsList" : [ "In-depth product knowledge" ], "hardSkills" : [ { "name" : "In-depth product knowledge", "level" : "intermediate" } ], "majorSkills" : "Customer support, Problem solving", "majorSkillsList" : [ "Customer support", "Problem solving" ], "coreResponsibilities" : "Answer customer inquiries via phone, email, live chat,, Resolve customer issues and complaints, Follow up to ensure problem resolution, Provide in-depth product and service information, Review and make changes to customer accounts, Retrieve and distribute incoming mail, Suggest and develop new process improvements", "domainKnowledge" : "Multifamily real estate; Compliance solutions", "domainList" : [ "multifamily-real-estate", "compliance-solutions" ], "domainSpecificKnowledge" : [ "Multifamily real estate", "Compliance solutions" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "Excellent communication skills, Active listening, Empathy and patience, Organizational and time management skills, Ability to prioritize tasks, Ability to multitask effectively, Positive attitude, Proactive approach to learning new systems, Adaptability to change", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are: Foxen advances financial wellness through multi-family real estate. Founded in 2018 and headquartered in Columbus, Ohio, we provide we provide a platform of compliance solutions for multifamily property owners, operators and residents. We’ve built a profitable, growing business in a challenging market. Customers stay and expand with us. Our product portfolio continues to deepen. And we still have significant room to grow. That kind of momentum requires something specific from the people who work here: high standards, a builder’s mindset and ambition without ego. Foxen isn’t for everyone. But for the people it’s for, it’s a supportive place to grow. What You'll Do: This role is posted externally as Customer Service Representative, but internally aligned to our Resident Support Specialist position. As a Resident Support Specialist, you'll be the primary point of contact for residents, helping them with questions, comments, and complaints. You'll need to be an excellent communicator who can quickly and effectively resolve issues to ensure a great resident experience. You will join a growing team of entrepreneurial professionals focused on disrupting the multifamily risk compliance industry, and you will have the opportunity to help develop the company's operational platform. Your Responsibilities: Answering inquiries: Responding to customer questions via phone, email, live chat, or in-person. Problem-solving and complaint resolution: Listening to and understanding customer issues, then providing appropriate solutions, and following up to ensure the problem is resolved. Providing information: Having in-depth knowledge of the company's products and services to accurately inform customers. Managing accounts: Reviewing and making changes to customer accounts as needed. Retrieve and distribute incoming mail in a timely manner. Contribute to operational efficiency by suggesting and developing new process improvements. What You Bring: Strong communication skills: The ability to convey information clearly and effectively, both verbally and in writing. Active listening: Paying close attention to what customers are saying to fully understand their needs and concerns. Empathy and patience: Staying calm and polite, especially when dealing with difficult or frustrated customers. Excellent organizational and time management skills with a proven ability to prioritize tasks and multitask effectively. A positive attitude and a proactive approach to learning new systems and adapting to change. ", "summaryDescription" : "Customer Service Representative at Foxen. Skills: Customer support, Problem solving. Answer customer inquiries via phone, email, live chat,. Resolve customer issues and complaints", "postedDate" : "2026-06-12T22:01:07.014", "createdAt" : "2026-06-12T22:01:07.014", "lastUpdated" : "2026-06-15T02:06:42.826", "ingestTimestamp" : "2026-06-12T22:01:07.014", "mongoId" : "6a2c5f9974d8ee00a08ed373", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "In-depth product knowledge", "Customer support", "Problem solving", "Customer service", "Complaint resolution", "Account management", "Multifamily real estate", "Compliance solutions" ], "skillCount" : 8, "jobCategory" : "operations", "jobSubcategory" : "operations", "dataQualityScore" : 0.7777778, "_score" : 927.19275, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a307e5cf292fd229c05005f", "title" : "Live Support Specialist", "company" : "Evolution", "industry" : "Gambling And Casinos", "salary" : { "min" : 24000.0, "max" : 36000.0, "currency" : "GEL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Live Support Specialist in Tbilisi, Georgia, based on 2024-2025 market data for the gaming industry." }, "location" : "Tbilisi, Tbilisi, GE", "locations" : [ "Tbilisi", "Tbilisi", "GE" ], "timestamp" : "2026-06-16T10:31:13.250", "fingerprint" : "724970dd076ec4e41543a2186f667baac44fe729ca15b386ced0a3648ef46c55", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Evolution/744000132199929-live-support-specialist", "externalId" : "744000132199929", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tbilisi", "state" : "Tbilisi", "country" : "Georgia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "41.7170674,44.7213762" } ], "locationText" : "Tbilisi, Tbilisi, Georgia", "employmentType" : "FULL_TIME", "minimumEducation" : "Secondary", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Monitor multiple chats, Handle end users’ queries in live chat, Ensure prompt responses, Coordinate with Service Managers, Inform end-users about any service disruptions, Resolve end-users’ disputes in live chat, Escalate issues to Service Manager, Log complaints for technical verification, Sustain discipline in the live chat environment, Verify quality of operators’ Live casino service, Perform initial technical investigation, Provide resolutions to operators", "domainKnowledge" : "Live casino service", "domainList" : [ "live-casino-service" ], "domainSpecificKnowledge" : [ "Live casino service" ], "toolProficiency" : [ "MS Office", "Windows" ], "problemSolvingSkills" : "Technical investigation", "specialRequirements" : "Work in shifts (including night)", "qualificationsBasic" : "Secondary education, Full professional proficiency in English, Basic user of standard software applications, Ability to accurately fulfil direct management orders, Ability to work in a team, Ability to work in shifts (including night)", "qualificationsPreferred" : "Customer-oriented, Good communication skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Evolution is a market-leading Swedish company, developer and provider of products and services for online casino entertainment founded in 2006 and listed on Nasdaq Nordic (EVO). Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Across our 40+ sites, we have 20 000+ people working in the fields of Product Innovation, Software Development, Game Presenters & Hosts, IT support, Facility & Studio build as well as support services. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Evolution Georgia entered the market in 2018 with the aim of becoming one of the biggest and best employers on the market. Evolution Georgia is pleased to announce a vacancy for Live Support Specialist position. * To monitor multiple Chat dashboards; * To handle end users’ queries in live chat and ensure a prompt response; * To coordinate with Service Managers and to inform end-users in the live chat about any service irregularity; * To resolve any end-users’ disputes in the live chat and escalate to either Service Manager for higher level of intervention and log in complaints if the technical verification of the 1st line Customer Support is required; * To sustain discipline in the live chat; * To verify and ensure the quality of operators’ Live casino service from the end user’s perspective; * To perform initial technical investigation basing on the information in Evolution Gaming Back office and systems trained; * To provide resolutions of the investigated cases to the operators if asked by the manager. ## Qualifications * Secondary education; * Full professional proficiency in English; * Basic user of standard software applications, including MS Office, Windows, etc.; * High sense of responsibility; * The ability to accurately fulfil the direct management orders and work tasks; * The ability to work in a team; * The ability to work in shifts (including night); * Detail-oriented; * Customer-oriented; * Good communication skills. ## Additional Information We offer: * Inclusive and diverse workplace * Development oriented organizational culture * Health Insurance * On-site Gym / Yoga lessons * Fit pass with corporate service at partner companies * Privilege card - corporate discounts with partner companies If you are interested, please apply by adding your CV in English until june 29 , 2026 For more information please visit our careers page: www.evolutiongamingcareers.com The purpose of processing personal data which candidate submits to Evolution Georgia is to manage applications in view of possible pre-selection and further recruitment at Evolution. All personal data collected will only be used for this purpose and will in no case be transmitted to any third party without your consent.", "summaryDescription" : "Live Support Specialist at Evolution. Monitor multiple chats. Handle end users’ queries in live chat", "postedDate" : "2026-06-15T13:12:28.000", "createdAt" : "2026-06-16T01:35:35.596", "lastUpdated" : "2026-06-16T10:31:13.250", "ingestTimestamp" : "2026-06-16T01:35:35.596", "mongoId" : "6a307e5cf292fd229c05005f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Live casino service", "MS Office", "Windows" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 863.323, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3057eef292fd229cf3eec1", "title" : "Live Support Specialist", "company" : "Evolution", "industry" : "Gambling And Casinos", "salary" : { "min" : 24000.0, "max" : 36000.0, "currency" : "GEL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Live Support Specialist in Tbilisi, Georgia, based on 2024-2025 market data for the gaming industry." }, "location" : "Tbilisi, Tbilisi, GE", "locations" : [ "Tbilisi", "Tbilisi", "GE" ], "timestamp" : "2026-06-16T06:59:56.311", "fingerprint" : "d8be868bcca748df8a5e3ad7c2c3c53f24ffd2102ebdea11a91cf6e1378ec725", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Evolution/744000132199929-live-support-specialist", "externalId" : "744000132199929", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tbilisi", "state" : "Tbilisi", "country" : "Georgia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "41.7170674,44.7213762" } ], "locationText" : "Tbilisi, Tbilisi, Georgia", "employmentType" : "FULL_TIME", "minimumEducation" : "Secondary", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Monitor multiple chats, Handle end users’ queries in live chat, Ensure prompt responses, Coordinate with Service Managers, Inform end-users about service disruptions, Resolve end-users’ disputes, Escalate issues to Service Manager, Log complaints, Perform technical verification, Sustain discipline in the live chat environment, Verify quality of operators’ Live casino service, Perform initial technical investigation, Provide resolutions to operators", "domainKnowledge" : "Live casino service", "domainList" : [ "live-casino-service" ], "domainSpecificKnowledge" : [ "Live casino service" ], "toolProficiency" : [ "MS Office", "Windows" ], "communicationSkills" : "Good communication skills", "qualificationsBasic" : "Secondary education, Full professional proficiency in English, Basic user of standard software applications, Ability to accurately fulfil direct management orders, Ability to work in a team, Ability to work in shifts (including night)", "qualificationsPreferred" : "High sense of responsibility", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Evolution is a market-leading Swedish company, developer and provider of products and services for online casino entertainment founded in 2006 and listed on Nasdaq Nordic (EVO). Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel. Across our 40+ sites, we have 20 000+ people working in the fields of Product Innovation, Software Development, Game Presenters & Hosts, IT support, Facility & Studio build as well as support services. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Evolution Georgia entered the market in 2018 with the aim of becoming one of the biggest and best employers on the market. Evolution Georgia is pleased to announce a vacancy for Live Support Specialist position. * To monitor multiple Chat dashboards; * To handle end users’ queries in live chat and ensure a prompt response; * To coordinate with Service Managers and to inform end-users in the live chat about any service irregularity; * To resolve any end-users’ disputes in the live chat and escalate to either Service Manager for higher level of intervention and log in complaints if the technical verification of the 1st line Customer Support is required; * To sustain discipline in the live chat; * To verify and ensure the quality of operators’ Live casino service from the end user’s perspective; * To perform initial technical investigation basing on the information in Evolution Gaming Back office and systems trained; * To provide resolutions of the investigated cases to the operators if asked by the manager. ## Qualifications * Secondary education; * Full professional proficiency in English; * Basic user of standard software applications, including MS Office, Windows, etc.; * High sense of responsibility; * The ability to accurately fulfil the direct management orders and work tasks; * The ability to work in a team; * The ability to work in shifts (including night); * Detail-oriented; * Customer-oriented; * Good communication skills. ## Additional Information We offer: * Inclusive and diverse workplace * Development oriented organizational culture * Health Insurance * On-site Gym / Yoga lessons * Fit pass with corporate service at partner companies * Privilege card - corporate discounts with partner companies If you are interested, please apply by adding your CV in English until june 29 , 2026 For more information please visit our careers page: www.evolutiongamingcareers.com The purpose of processing personal data which candidate submits to Evolution Georgia is to manage applications in view of possible pre-selection and further recruitment at Evolution. All personal data collected will only be used for this purpose and will in no case be transmitted to any third party without your consent.", "summaryDescription" : "Live Support Specialist at Evolution. Monitor multiple chats. Handle end users’ queries in live chat", "postedDate" : "2026-06-15T13:12:28.000", "createdAt" : "2026-06-15T23:39:44.392", "lastUpdated" : "2026-06-16T06:59:56.311", "ingestTimestamp" : "2026-06-15T23:39:44.392", "mongoId" : "6a3057eef292fd229cf3eec1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Live casino service", "MS Office", "Windows" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 863.323, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306733f292fd229cfba631", "title" : "Customer Service Specialist (Evening/Night Shift)", "company" : "StockX", "industry" : "E-Commerce", "salary" : { "min" : 650000.0, "max" : 950000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an E-commerce Customer Service Specialist in Bengaluru, India, adjusted for mid-seniority and 2-3 years of experience." }, "location" : "Bengaluru, Karnataka, India", "locations" : [ "Bengaluru", "Karnataka", "India" ], "timestamp" : "2026-06-16T08:05:34.419", "fingerprint" : "9bd08e8fb62d486444cd1032a29a9be320dc20d09d22ebdfb66087dfb4a0d220", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/stockx/jobs/8592098002", "externalId" : "8592098002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, Karnataka, India", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 3, "technicalSkills" : "CRM software", "professionalSkills" : [ "Customer service", "Problem-solving", "Conflict resolution" ], "hardSkillsList" : [ "Data entry", "Typing skills" ], "hardSkills" : [ { "name" : "Data entry", "level" : "intermediate" }, { "name" : "Typing skills", "level" : "intermediate" } ], "majorSkills" : "Customer support, Issue resolution", "majorSkillsList" : [ "Customer support", "Issue resolution" ], "coreResponsibilities" : "Respond to customer inquiries via phone, email, and, Resolve customer issues efficiently and effectively, Provide accurate product and service information, Document customer interactions and resolutions, Escalate complex issues to appropriate departments, Maintain a high level of customer satisfaction, Adhere to company policies and procedures, Meet performance metrics and quality standards", "teamCollaboration" : "Work with support teams; Collaborate with other departments", "domainKnowledge" : "E-commerce operations", "domainList" : [ "e-commerce-operations" ], "domainSpecificKnowledge" : [ "E-commerce operations" ], "toolProficiency" : [ "Zendesk" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "specialRequirements" : "Evening/Night shift availability, Weekend availability", "outcomesObjectives" : "Maintain high customer satisfaction scores; Achieve resolution time targets; Minimize customer escalations", "qualificationsBasic" : "High School diploma or GED, 2-3 years of customer service experience, Experience with customer service software", "qualificationsPreferred" : "Associate's degree or higher, Experience in e-commerce customer support, Familiarity with Zendesk or similar platforms", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Help empower our global customers to connect to culture through their passions. Why you'll love this role As a Customer Service Specialist you’ll assist our most valued users and resolve escalated concerns for our customers — ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty. You’ll deliver an exceptional experience that builds trust, strengthens relationships, and reinforces why customers choose StockX. In this role, you’ll not only resolve day-to-day inquiries across phone, chat, and email and also identify opportunities to enhance the customer journey, support repeat engagement, and contribute to overall revenue growth. Your ability to combine exceptional service with a sales and retention mindset will be key. By delivering clear communication, timely solutions, and education on StockX products and processes, you’ll not only resolve issues but also reinforce confidence in the StockX platform — turning each interaction into an opportunity to build value and encourage repeat business. What You’ll Do Provide an outstanding customer experience across all channels in all regions, including but not limited to, email, phone, chat, and SMS. Handle escalated and complex inquiries with empathy, professionalism, and accuracy. Promote customer loyalty and retention by reinforcing the value of StockX and ensuring a positive resolution to every issue. Take ownership of customer concerns from start to finish, ensuring timely and effective outcomes. Drive customer engagement and repeat use by proactively educating users on StockX features, policies, and programs. Balance customer advocacy with business priorities to deliver fair, consistent, and brand-aligned resolutions. Identify opportunities to improve customer satisfaction, retention, and sales conversion through service excellence. Detect and act on potential fraudulent activity to protect both customers and the StockX marketplace. Support top-tier users through programs like Early Seller Payout and Bulk Shipping, ensuring premium service for high-value customers. Share insights and feedback from customer interactions to inform improvements across operations, products, and processes. About You High school diploma or equivalent required. 2–3 years of experience in Customer Service, Sales Support, or E-commerce. 1–2 years in a Contact Center environment, including multichannel interactions i.e., phone, chat, email, SMS. Proven ability to drive customer retention, satisfaction, and repeat engagement. Strong communication, empathy, and active listening skills with a sales mindset that identifies customer needs and solutions. Detail-oriented and organized, with strong follow-through and a results-driven mindset. Thrives in a fast-paced environment while maintaining accuracy and professionalism. Confident in handling escalations, making independent decisions, and owning results. Positive attitude, team-oriented, and motivated to contribute to customer loyalty and business growth. Flexible to work varying shifts to meet business demands. About StockX StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at www.stockx.com. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.", "summaryDescription" : "Customer Service Specialist (Evening/Night Shift) at StockX. Skills: Customer support, Issue resolution. Respond to customer inquiries via phone, email, and. Resolve customer issues efficiently and effectively", "postedDate" : "2026-06-15T23:28:15.093", "createdAt" : "2026-06-15T23:28:15.093", "lastUpdated" : "2026-06-16T08:05:34.419", "ingestTimestamp" : "2026-06-15T23:28:15.093", "mongoId" : "6a306733f292fd229cfba631", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Data entry", "Typing skills", "Customer support", "Issue resolution", "Customer service", "Problem-solving", "Conflict resolution", "E-commerce operations", "Zendesk" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 860.0182, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307f2df292fd229c055e84", "title" : "Customer Service Representative (E-commerce)", "company" : "Oowlish", "industry" : "Customer Success", "salary" : { "min" : 50000.0, "max" : 75000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Service Representative in E-commerce in São Paulo, Brazil, adjusted for company size and industry." }, "location" : "São Paulo", "locations" : [ "São Paulo", "Mexico City", "Recife, Pernambuco, Brazil", "Rio de Janeiro, Rio de Janeiro, Brazil", "Brasília, Federal District, Brazil", "Buenos Aires Province", "Bogota,D.C., Capital District" ], "timestamp" : "2026-06-16T12:05:41.905", "fingerprint" : "f81baaa628ccd09a7121f30a184dde1f7655be740ba1820f55c3b9a7681b8824", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/oowlish/15ec383e-b306-48de-a0eb-f2f6995bcb6f/apply", "externalId" : "15ec383e-b306-48de-a0eb-f2f6995bcb6f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "São Paulo", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-23.5506507,-46.6333824" } ], "locationText" : "São Paulo, Brazil", "experienceMinYears" : 2, "professionalSkills" : [ "Issue resolution", "Customer support" ], "majorSkills" : "Customer service, Customer support, Issue resolution", "majorSkillsList" : [ "Customer service", "Customer support", "Issue resolution" ], "coreResponsibilities" : "Respond to customer inquiries via email, phone, and/or, Assist customers with order status updates and shipping, Support returns, exchanges, and refund requests, Help customers identify products that best fit their, Resolve customer concerns in a professional and timely, Accurately document customer interactions, Collaborate with internal teams to resolve issues, Maintain a positive customer experience throughout the support, Follow company policies and service standards", "teamCollaboration" : "Collaborate with internal teams", "domainKnowledge" : "E-commerce; Online orders; Shipping; Returns", "domainList" : [ "e-commerce", "online-orders", "shipping", "returns" ], "domainSpecificKnowledge" : [ "E-commerce", "Online orders", "Shipping", "Returns" ], "toolProficiency" : [ "Email platforms", "Customer support platforms", "Shopify", "Zendesk", "Gorgias", "Freshdesk", "Salesforce" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Document customer interactions", "continuousLearning" : "Professional development; Growth opportunities", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Maintain high levels of customer satisfaction", "qualificationsBasic" : "2+ years customer service experience, Verbal and written English communication skills, Excellent problem-solving abilities, Ability to manage multiple customer interactions simultaneously, Attention to detail, Comfortable working in a fast-paced environment, Customer-focused mindset, Ability to learn product information quickly, Experience in Customer Service, Customer Support, or Customer Experience roles, Experience handling customer inquiries and issue resolution, Written and verbal communication skills, Professional and empathetic customer interactions, Experience using email and customer support platforms, Ability to work independently and manage priorities", "qualificationsPreferred" : "Experience in e-commerce environments, Experience supporting online orders, shipping, or returns, Experience with Shopify, Zendesk, Gorgias, Freshdesk, Salesforce, or similar platforms, Experience supporting B2B customers, Experience working with high-volume customer inquiries, Retail, consumer products, or event-related industry experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Join Our Team Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team. As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact. We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence. About the Role We are looking for a customer-focused and detail-oriented Customer Service Representative to support customers throughout their purchasing journey. In this role, you will assist customers with order inquiries, product questions, shipping updates, returns, and general support requests. You will play a key role in delivering an outstanding customer experience while helping maintain high levels of customer satisfaction. This position is ideal for someone who enjoys helping people, solving problems, and working in a fast-paced e-commerce environment. ## Key Responsibilities Respond to customer inquiries via email, phone, and/or chat Assist customers with order status updates and shipping questions Support returns, exchanges, and refund requests Help customers identify products that best fit their needs Resolve customer concerns in a professional and timely manner Accurately document customer interactions Collaborate with internal teams to resolve issues Maintain a positive customer experience throughout the support process Follow company policies and service standards ## Requirements 2+ years of customer service experience Strong verbal and written English communication skills Excellent problem-solving abilities Ability to manage multiple customer interactions simultaneously Strong attention to detail Comfortable working in a fast-paced environment Customer-focused mindset Ability to learn product information quickly ## Must have Experience in Customer Service, Customer Support, or Customer Experience roles Experience handling customer inquiries and issue resolution Strong written and verbal communication skills Professional and empathetic customer interactions Experience using email and customer support platforms Ability to work independently and manage priorities ## Nice to have Experience in e-commerce environments Experience supporting online orders, shipping, or returns Experience with Shopify, Zendesk, Gorgias, Freshdesk, Salesforce, or similar platforms Experience supporting B2B customers Experience working with high-volume customer inquiries Retail, consumer products, or event-related industry experience ## Additional Information Benefits & Perks: Home office; Competitive compensation based on experience; Career plans to allow for extensive growth in the company; International Projects; Oowlish English Program (Technical and Conversational); Oowlish Fitness with Total Pass; Games and Competitions; You can also apply here: Website: https://www.oowlish.com/work-with-us/ LinkedIn: https://www.linkedin.com/company/oowlish/jobs/ Instagram: https://www.instagram.com/oowlishtechnology/", "summaryDescription" : "Customer Service Representative (E-commerce) at Oowlish. Skills: Customer service, Customer support, Issue resolution. Respond to customer inquiries via email, phone, and/or. Assist customers with order status updates and shipping", "postedDate" : "2026-06-15T20:02:43.411", "createdAt" : "2026-06-15T20:02:43.411", "lastUpdated" : "2026-06-16T12:05:41.905", "ingestTimestamp" : "2026-06-16T03:25:23.928", "mongoId" : "6a307f2df292fd229c055e84", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Customer service", "Customer support", "Issue resolution", "E-commerce", "Online orders", "Shipping", "Returns", "Email platforms", "Customer support platforms", "Shopify", "Zendesk", "Gorgias", "Freshdesk", "Salesforce" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 734.7594, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.98 }, { "id" : "6a307a6df292fd229c03bdb8", "title" : "Email Marketing Specialist", "company" : "Axi", "industry" : "FinTech", "salary" : { "min" : 70000.0, "max" : 110000.0, "currency" : "MYR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Email Marketing Specialist in Kuala Lumpur, Malaysia, adjusted for mid-seniority and the FinTech industry." }, "location" : "Kuala Lumpur, Kuala Lumpur, Malaysia", "locations" : [ "Kuala Lumpur", "Kuala Lumpur", "Malaysia" ], "timestamp" : "2026-06-16T09:19:24.700", "fingerprint" : "2200998188ef80685cf43de3346cf0e12263db9c934830078d3f346fe048ffa7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/axicorpfinancialservicesptyltd/jobs/5158320007", "externalId" : "5158320007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kuala Lumpur", "state" : "Kuala Lumpur", "country" : "Malaysia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "3.1395089,101.6937972" } ], "locationText" : "Kuala Lumpur, Kuala Lumpur, Malaysia", "technicalSkills" : "Email Marketing, CRM, Marketing Automation, Customer Engagement Platforms", "professionalSkills" : [ "Campaign Management", "Customer Lifecycle Management", "Automation Strategy", "Engagement Strategy", "Retention Strategy", "A/B Testing", "Market Research", "Quality Assurance", "Risk Escalation", "Performance Marketing" ], "hardSkillsList" : [ "Email campaign execution", "Push notification execution", "In-app messaging execution", "User segmentation", "Automation logic setup", "Test configuration implementation", "Data analysis", "Reporting" ], "hardSkills" : [ { "name" : "Email campaign execution", "level" : "intermediate" }, { "name" : "Push notification execution", "level" : "intermediate" }, { "name" : "In-app messaging execution", "level" : "intermediate" }, { "name" : "User segmentation", "level" : "intermediate" }, { "name" : "Automation logic setup", "level" : "intermediate" }, { "name" : "Test configuration implementation", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" } ], "majorSkills" : "Email Marketing, CRM, Marketing Automation, Customer Engagement", "majorSkillsList" : [ "Email Marketing", "CRM", "Marketing Automation", "Customer Engagement" ], "coreResponsibilities" : "Create engagement campaigns, Build engagement campaigns, Launch engagement campaigns, Analyze campaign performance, Report on campaign performance, Run customer journeys, Manage customer journeys, Improve conversion rates, Improve retention rates, Create A/B tests, Execute A/B tests, Optimize open rates, Optimize user conversion, Optimize retention, Track performance of retention activities, Measure performance of retention activities, Prepare regular reports, Conduct market research, Identify gaps, Identify opportunities, Improve engagement campaigns, Maintain attention to detail, Adhere to established templates, Adhere to internal processes, Complete quality checks, Provide status updates, Escalate risks, Escalate issues, Ensure communications comply with requirements, Undertake additional duties", "teamCollaboration" : "Collaborate across Marketing; Collaborate across Product; Collaborate across stakeholder teams", "projectManagementSkills" : [ "Workflow management", "Priority management" ], "domainKnowledge" : "Foreign Exchange; Contracts for Difference; Financial Spread betting; Trading technology; Data protection; Anti-spam regulations", "domainList" : [ "foreign-exchange", "contracts-for-difference", "financial-spread-betting", "trading-technology", "data-protection", "anti-spam-regulations" ], "domainSpecificKnowledge" : [ "Foreign Exchange", "Contracts for Difference", "Financial Spread betting", "Trading technology", "Data protection", "Anti-spam regulations" ], "toolProficiency" : [ "Braze", "Customer.io", "SendGrid", "Salesforce Marketing Cloud", "Figma", "Monday.com", "Asana", "Jira" ], "continuousLearning" : "Professional training; Certifications; Soft skills development", "specialRequirements" : "Appropriate rights for employment in Malaysia", "qualificationsBasic" : "3+ years of experience in Email Marketing, 3+ years of experience in CRM, 3+ years of experience in Marketing Automation, Hands-on experience with email marketing platforms, Hands-on experience with customer engagement platforms, Proven experience building email campaigns, Proven experience executing email campaigns, Proven experience building push notifications, Proven experience executing push notifications, Proven experience building in-app messaging, Proven experience executing in-app messaging, Familiarity with Figma, Ability to work with design assets, Attention to detail, Comfortable working with project management tools, Proactive and self-driven, Ability to take ownership of tasks, Ability to work independently, Organizational skills, Communication skills", "qualificationsPreferred" : "Experience with Braze, Experience with Customer.io, Experience with SendGrid, Experience with Salesforce Marketing Cloud", "workSiteFlexibility" : "Onsite", "rawDescription" : "Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia. Who we are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! The Email Marketing Specialist sits within the Marketing department and is responsible for delivering end-to-end engagement campaigns across email, push, in-app and related channels. The role supports the development, execution and optimisation of client lifecycle Communications, contributing to effective automation, engagement and retention strategies while ensuring accuracy and adherence to established processes and standards. Your EDGE Assignment/You Will: Create, build and launch email, push, in-app and other engagement campaigns in line with approved briefs and templates, ensuring accuracy in content, links, personalisation and audience targeting. Analyse and report on campaign performance. • Run and manage customer journeys, including user segmentation and building event-based campaigns, aimed at improving conversion and retention rates, ensuring correct setup and execution of automation logic. Create and execute A/B testing across customer journeys and email elements to optimise open rates, user conversion and retention, ensuring test configurations are implemented accurately. Track and measure the performance of retention activities, preparing regular reports with clear and accurate data insights. Conduct market research to identify gaps and opportunities and support continuous improvement of engagement campaigns. Maintain high attention to detail in all campaign builds, adhere to established templates and internal processes, and complete appropriate quality checks prior to launch. Provide timely status updates and proactively escalate risks or issues that may impact agreed timelines, quality standards or delivery outcomes. Ensure all communications comply with applicable data protection, anti-spam and internal regulatory requirements. Undertake additional duties as assigned to support evolving business and performance marketing needs. Are you the one? 3+ years of experience in Email Marketing, CRM, Marketing Automation, or a related customer engagement role. Hands-on experience with email marketing and customer engagement platforms such as Braze, Customer.io, SendGrid, Salesforce Marketing Cloud, or similar tools. Proven experience building and executing email campaigns, push notifications, and in-app messaging. Familiarity with Figma and the ability to work with design assets to create and launch customer communications. Strong attention to detail, with a track record of delivering accurate, error-free campaigns across multiple audiences and markets. Comfortable working with project management tools such as Monday.com, Asana, Jira, or similar platforms to manage workflows and priorities. Proactive and self-driven, with the ability to take ownership of tasks and work independently with minimal supervision. Strong organizational and communication skills, with the ability to collaborate effectively across Marketing, Product, and other stakeholder teams. Axi's bag of delights Competitive and attractive compensation. Extensive learning opportunities, such as professional training and certifications and soft skills development. 21 annual leave days per year. Health Insurance Axi's interview journey Talent Acquisition Interview (45 minutes) AI Screening Assessment Hiring Manager Interview (60 minutes) Final Interview (60 minutes) We want to inform all prospective candidates that Axi's designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia. Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume. At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.", "summaryDescription" : "Email Marketing Specialist at Axi. Skills: Email Marketing, CRM, Marketing Automation, Customer Engagement. Create engagement campaigns. Build engagement campaigns", "postedDate" : "2026-06-16T01:20:16.120", "createdAt" : "2026-06-16T01:20:16.120", "lastUpdated" : "2026-06-16T09:19:24.700", "ingestTimestamp" : "2026-06-16T01:20:16.120", "mongoId" : "6a307a6df292fd229c03bdb8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Email campaign execution", "Push notification execution", "In-app messaging execution", "User segmentation", "Automation logic setup", "Test configuration implementation", "Data analysis", "Reporting", "Email Marketing", "CRM", "Marketing Automation", "Customer Engagement", "Campaign Management", "Customer Lifecycle Management", "Automation Strategy", "Engagement Strategy", "Retention Strategy", "A/B Testing", "Market Research", "Quality Assurance", "Risk Escalation", "Performance Marketing", "Workflow management", "Priority management", "Foreign Exchange", "Contracts for Difference", "Financial Spread betting", "Trading technology", "Data protection", "Anti-spam regulations", "Braze", "Customer.io", "SendGrid", "Salesforce Marketing Cloud", "Figma", "Monday.com", "Asana", "Jira" ], "skillCount" : 38, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 728.30304, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c8b2a74d8ee00a097221d", "title" : "Email Designer", "company" : "Willow", "industry" : "Marketing", "salary" : { "min" : 105000.0, "max" : 165000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Email Designer in Brazil, adjusted for the healthcare industry and remote work." }, "location" : "Brazil (Remote)", "locations" : [ "Brazil (Remote)", "Uruguay (Remote)", "Chile (Remote)", "Colombia (Remote)", "Argentina (Remote)", "Peru (Remote)" ], "timestamp" : "2026-06-16T07:12:11.774", "fingerprint" : "5b2fc4b86da5703ed37a68172e27877341d4bdab1d350ef91c7c7776dabcf8c9", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/willow-health/7e3899a1-b01b-4ba0-8da9-98df44b10c35/application", "externalId" : "7e3899a1-b01b-4ba0-8da9-98df44b10c35", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Brazil", "continent" : "sa", "workMode" : "remote" } ], "locationText" : "Brazil", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 6, "experienceLevel" : "Mid", "technicalSkills" : "HTML, CSS", "professionalSkills" : [ "Visual design", "Brand consistency" ], "hardSkillsList" : [ "Email design", "Email building", "Email testing" ], "hardSkills" : [ { "name" : "Email design", "level" : "intermediate" }, { "name" : "Email building", "level" : "intermediate" }, { "name" : "Email testing", "level" : "intermediate" } ], "majorSkills" : "Email design, Email execution, Lifecycle marketing", "majorSkillsList" : [ "Email design", "Email execution", "Lifecycle marketing" ], "coreResponsibilities" : "Design emails, Translate briefs, Maintain consistency, Build emails, Update templates, Test emails, Assist in pre-send checks, Partner with Lifecycle Marketing Manager, Collaborate with copywriters, Collaborate with growth teams, Collaborate with brand teams, Communicate clearly, Provide updates, Maintain email templates, Evolve email templates, Update designs, Contribute to improving workflows", "teamCollaboration" : "Lifecycle Marketing Manager; Copywriters; Growth teams; Brand teams; Creative team; Marketing organization", "domainKnowledge" : "Cosmetic weight loss care; Telehealth", "domainList" : [ "cosmetic-weight-loss-care", "telehealth" ], "domainSpecificKnowledge" : [ "Cosmetic weight loss care", "Telehealth" ], "toolProficiency" : [ "Customer.io", "Klaviyo", "Braze", "Figma", "Adobe Creative Suite", "Slack", "ClickUp" ], "communicationSkills" : "Clear communication", "outcomesObjectives" : "High-performing emails", "qualificationsBasic" : "3–6+ years graphic design experience, Email marketing focus, Hands-on email building experience, Visual design skills, Working knowledge of HTML/CSS, Email testing experience", "qualificationsPreferred" : "DTC or ecommerce brands experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Willow: Willow https://www.startwillow.com is a telehealth company focused on personalized, responsible cosmetic weight loss care. We combine medical expertise with a supportive, patient-centered approach to help people feel more confident and comfortable in their bodies. Our goal is to make high-quality care accessible, thoughtful, and designed to fit real lives. About the role: We’re looking for an Email Designer who brings together strong visual design with hands-on execution in email platforms. This role sits within the Creative team as part of the Marketing organization, reporting directly to the Creative Director and partnering closely with the Lifecycle Marketing Manager to bring campaigns and automated journeys to life. You’ll own the design, assist with the build, and help test campaigns ensuring everything we send is both on-brand, loading correctly across devices and high-performing. Responsibilities: CAMPAIGN & LIFECYCLE DESIGN - Design emails across campaigns and lifecycle journeys (welcome, onboarding, retention, winback, upsell) - Translate briefs into visually compelling, conversion-aware designs - Maintain consistency across email while evolving the brand’s visual system in-channel BUILD & TESTING - Build emails directly in platforms like Customer.io, Klaviyo, or similar - Work within templates and modules, making updates as needed - Test emails across devices and inboxes to ensure accuracy, responsiveness, and functionality - Assist in pre-send checks to ensure campaigns go out clean and on time CROSS-FUNCTIONAL COLLABORATION - Partner closely with the Lifecycle Marketing Manager on campaign and journey execution - Collaborate with copywriters, growth, and brand teams to ensure alignment across messaging and visuals - Communicate clearly and proactively in a Slack-first, remote environment - Provide updates and updates within the Clickup workspace SYSTEMS & OPTIMIZATION - Help maintain and evolve email templates, modules, and design systems - Support iteration by updating designs based on performance insights - Contribute to improving workflows for speed, organization, and consistency Requirements: - 3–6+ years of experience in graphic design with a focus on email marketing - Experience working with DTC or ecommerce brands preferred - Hands-on experience building emails in platforms like Customer.io, Klaviyo, or similar - Strong visual design skills with a sharp eye for layout, typography, and hierarchy - Working knowledge of HTML/CSS for email - Experience with email testing across devices and inboxes - Ability to balance brand aesthetic with performance-driven design TOOLS - Figma, Adobe Creative Suite - Email platforms (Customer.io, Klaviyo, Braze, etc.) - Comfortable working in Slack and project management tools (e.g., ClickUp) What’s in it for you? - Flexible hours with meetings taking place in EST - Work wherever you choose - Fun and casual work environment - Employee engagement activities and virtual gatherings - We are a diverse, global team! \uD83C\uDF0D ", "summaryDescription" : "Email Designer at Willow. Skills: Email design, Email execution, Lifecycle marketing. Design emails. Translate briefs", "createdAt" : "2026-06-14T21:49:53.963", "lastUpdated" : "2026-06-16T07:12:11.774", "ingestTimestamp" : "2026-06-14T21:49:53.963", "mongoId" : "6a2c8b2a74d8ee00a097221d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Email design", "Email building", "Email testing", "Email execution", "Lifecycle marketing", "Visual design", "Brand consistency", "Cosmetic weight loss care", "Telehealth", "Customer.io", "Klaviyo", "Braze", "Figma", "Adobe Creative Suite", "Slack", "ClickUp" ], "skillCount" : 16, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 714.47644, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307f37f292fd229c0564d8", "title" : "Software Developer, Enterprise Chat", "company" : "Google", "industry" : "Technology", "salary" : { "min" : 105000.0, "max" : 155000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Software Developer in the Technology industry in Waterloo, Canada, adjusted for Google's company size and industry." }, "location" : "[Waterloo, ON, Canada, [Waterloo, ON, Canada], Waterloo, null, ON, CA]", "locations" : [ "[Waterloo, ON, Canada, [Waterloo, ON, Canada], Waterloo, null, ON, CA]" ], "timestamp" : "2026-06-16T12:42:44.724", "fingerprint" : "5797d66b083c3794b155ba71114816ef4a2777ae56a7fd5b17bb5611cff2b827", "source" : "google", "language" : "en", "externalId" : "75893322010239686", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Waterloo", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.4652699,-80.5222961" } ], "locationText" : "Waterloo, Ontario, Canada", "remoteFriendly" : false, "summaryDescription" : "Software Developer, Enterprise Chat at Google", "postedDate" : "2026-06-16T01:50:03.920", "createdAt" : "2026-06-16T01:50:03.920", "lastUpdated" : "2026-06-16T12:42:44.724", "ingestTimestamp" : "2026-06-16T01:50:03.920", "mongoId" : "6a307f37f292fd229c0564d8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.5555556, "_score" : 694.80444, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c69c674d8ee00a0909399", "title" : "Customer Service", "company" : "J. W. Pepper", "industry" : "Customer Service", "salary" : { "min" : 14.0, "max" : 14.0, "currency" : "USD", "frequency" : "per-hour-wage" }, "location" : "Augusta, Georgia", "locations" : [ "Augusta, Georgia" ], "timestamp" : "2026-06-15T23:12:21.372", "fingerprint" : "51f60f3c188759ac9e0eff0b7602a13ee685fd0c7ea8b616b27b82659830f5da", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/getfivestar/1af367e9-cb58-4419-af4a-f9d595dc7607/apply", "externalId" : "1af367e9-cb58-4419-af4a-f9d595dc7607", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Augusta", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4709714,-81.9748429" } ], "locationText" : "Augusta, Georgia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 1, "technicalSkills" : "Outlook, Word, Excel", "professionalSkills" : [ "Customer support", "Call center operations", "Customer service" ], "hardSkillsList" : [ "Phone communication", "Verbal communication" ], "softSkillsList" : [ "Active listening", "Adaptability" ], "hardSkills" : [ { "name" : "Phone communication", "level" : "intermediate" }, { "name" : "Verbal communication", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Active listening" }, { "name" : "Adaptability" } ], "majorSkills" : "Customer service, Phone support, Email support, Chat support", "majorSkillsList" : [ "Customer service", "Phone support", "Email support", "Chat support" ], "coreResponsibilities" : "Address customer questions, Address customer concerns, Manage inbound calls, Identify customer needs, Clarify information, Research solutions, Provide solutions, Provide alternatives, Access company resources, Access client resources, Handle calls accurately, Identify upsell opportunities, Identify cross-sell opportunities, Support customer satisfaction, Maintain quality, Change tasks efficiently, Change tasks with composure, Multi-task using systems, Complete training sessions, Communicate with patience, Communicate with understanding, Remain positive, Remain professional, Maintain punctuality, Maintain attendance, Apply personal ethics, Apply honesty, Apply initiative, Apply flexibility, Apply responsibility, Apply confidentiality, Cross train as requested, Maintain confidentiality, Maintain security, Perform other duties", "domainKnowledge" : "Sheet music; Music retail", "domainList" : [ "sheet-music", "music-retail" ], "domainSpecificKnowledge" : [ "Sheet music", "Music retail" ], "toolProficiency" : [ "Outlook", "Word", "Excel" ], "communicationSkills" : "Phone communication; Verbal communication", "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Background check, Drug screen, Verified internet service, Dedicated work area, Direct LAN connection, Lift up to 30 lbs", "outcomesObjectives" : "Support customer satisfaction; Maintain quality", "qualificationsBasic" : "1 year customer service experience, 1 year call center experience, Speak, read, write, understand English, At least 18 years of age", "qualificationsPreferred" : "High school diploma or GED preferred, Previous experience using Outlook, Word & Excel preferred, Knowledge of CRM systems a plus, Previous remote work from home experience a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Music lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build upcoming concerts in schools, churches, and community groups. Join us and help keep our communities filled with song as you support customers who appreciate a helpful attitude and enthusiasm for music. You will support them on the phone and through email and chat. ## Qualifications 1 year of customer service or customer support experience 1 year of previous call center or office background experience required A high school diploma or GED is preferred Technical savvy (able to toggle between multiple browsers & systems using dual monitors) Previous experience using Outlook, Word & Excel preferred Knowledge of CRM systems a plus Previous remote work from home experience a plus Quick learner and able to work independently Strong phone and verbal communication skills along with active listening Must be at least 18 years of age A background check and drug screen applicable with state and federal laws is required Must be able to speak, read, write and understand English ## Responsibilities In this role, you’ll take the lead in addressing customer questions and concerns on all products and services through communication channels such as phone, email and chat Manage large amounts of inbound calls in a timely manner Able to work without a script and maintain call control Identify customers' needs, clarify information, research and provide solutions and/or alternatives Access company and client resources provided to accurately handle the call Identify upsell/cross-sell opportunities Actively participate in efforts to support customer satisfaction and maintain quality Skillfully change from one task to another without loss of efficiency or composure Ability to multi-task using multiple system pending the clients working environment Successfully complete all training sessions Effectively communicate with patience and understanding Remain positive and professional in all customer interactions Be available at your desk, maintaining punctuality and attendance at all scheduled times Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas Flexibility to cross train as requested Maintain the utmost confidentiality and security as it pertains to Five Star Call Centers policies Perform other duties as assigned* ## Required Skills/Abilities Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Maintaining composure in challenging situations Ability to use technology effectively and productively Regularly required to sit Regularly required to use hands to feel, handle and control objects Occasionally required to reach, stoop, kneel, or crouch Occasionally required to lift and/or carry loads of up to 30 lbs All standard vision abilities are required All standard hearing abilities are required ## Equipment Provided Option Equipment will be shipped to you. Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Company will provide equipment ## Additional Information Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.", "summaryDescription" : "Customer Service at J. W. Pepper. Skills: Customer service, Phone support, Email support, Chat support. Address customer questions. Address customer concerns", "postedDate" : "2026-06-10T17:16:11.854", "createdAt" : "2026-06-10T17:16:11.854", "lastUpdated" : "2026-06-15T23:12:21.372", "ingestTimestamp" : "2026-06-14T21:58:01.792", "mongoId" : "6a2c69c674d8ee00a0909399", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 14, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Phone communication", "Verbal communication", "Active listening", "Adaptability", "Customer service", "Phone support", "Email support", "Chat support", "Customer support", "Call center operations", "Sheet music", "Music retail", "Outlook", "Word", "Excel" ], "skillCount" : 15, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 688.79395, "daysOld" : 5, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.98 }, { "id" : "6a0a16331663d49372b4e43b", "title" : "Email Designer", "company" : "Red Antler", "industry" : "Media", "salary" : { "min" : 1200000.0, "max" : 2000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Email Designer in the Media industry, adjusted for company size and full-time employment." }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T05:06:37.329", "fingerprint" : "0be3b183a18ce780874c8c16a361647acd3de7f7367875f879f966c1e651f830", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://red-antler.breezy.hr/p/ee1dc4ddfa8d-email-designer", "externalId" : "ee1dc4ddfa8d", "industryFunction" : { }, "structuredLocations" : [ { "country" : "united states", "source" : "country_code_strategy", "geo" : "39.8283,-98.5795" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "rawDescription" : "This is an Email Designer role for Fat Earth Media, a creative performance marketing agency focused on brands of purpose, within the Red Antler Group umbrella. Are you ready to have real purpose at work, driving actual impact for brands that matter? Are you tired of political work environments wher", "summaryDescription" : "Email Designer at Red Antler", "createdAt" : "2026-06-14T21:47:36.398", "lastUpdated" : "2026-06-16T05:06:37.329", "ingestTimestamp" : "2026-06-14T21:47:36.398", "mongoId" : "6a0a16331663d49372b4e43b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 681.59735, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.0 }, { "id" : "6a2d6d5a74d8ee00a0bdef92", "title" : "Customer Service Representative", "company" : "One80 Intermediaries", "salary" : { "min" : 19.0, "max" : 19.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Cleveland, OH", "locations" : [ "Cleveland, OH", "United States of America" ], "timestamp" : "2026-06-15T10:26:45.994", "fingerprint" : "ec8fb0e20cf90bf010395affdb4bdf95bf7b1d208ac1f96d3742b3bb49e13c1f", "source" : "workday", "applyUrl" : "https://insbrk.wd5.myworkdayjobs.com/One80Careers/job/Cleveland-OH/Customer-Service-Representative_JR104947", "externalId" : "JR104947", "industryFunction" : { }, "locationPoint" : "-27.52677,153.26516", "structuredLocations" : [ { "city" : "Cleveland", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Cleveland, Ohio, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 2, "experienceLevel" : "Junior", "professionalSkills" : [ "insurance policy interpretation" ], "softSkillsList" : [ "empathy, professionalism, adaptable, detail-oriented, customer service orientation, receptive to coaching" ], "softSkills" : [ { "name" : "empathy, professionalism, adaptable, detail-oriented, customer service orientation, receptive to coaching" } ], "majorSkills" : "customer service, communication, problem-solving, Microsoft Office Suite, typing", "majorSkillsList" : [ "customer service, communication, problem-solving, Microsoft Office Suite, typing" ], "coreResponsibilities" : "Respond to incoming customer inquiries via phone, chat, and email in a timely and professional manner. Assist current and prospective customers with policy interpretation, claims inquiries, and premium billing-related matters. Review and interpret insurance policy terms to determine coverage eligibility. Clearly explain policy details and ensure customer understanding by confirming and clarifying information as needed. Handle requests related to coverage changes, account cancellations, and customer concerns. Identify customer needs and provide appropriate solutions to support retention and satisfaction. Investigate and resolve issues by gathering necessary information and utilizing available resources.", "toolProficiency" : [ "Microsoft Office Suite, Outlook, Teams" ], "communicationSkills" : "verbal communication; written communication; professional phone etiquette; professional email etiquette", "continuousLearning" : "Receptive to coaching and feedback with a commitment to continuous improvement.", "problemSolvingSkills" : "resolving inquiries; customer concerns; investigate and resolve issues", "outcomesObjectives" : "support retention and satisfaction", "qualificationsBasic" : "Minimum of 2 years of call center or customer service experience in a high-volume environment with performance metrics. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams). Ability to navigate multiple systems and resources simultaneously while maintaining accuracy. Ability to adapt quickly in a fast-paced, changing environment. organizational skills and the ability to type 40–50 words per minute.", "qualificationsPreferred" : "associate degree or higher preferred.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are seeking a dynamic and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will serve as a primary point of contact for customers, providing accurate information, resolving inquiries, and delivering an exceptional service experience. The ideal candidate is enthusiastic about helping others, demonstrates empathy and professionalism, and communicates effectively across multiple channels. Successful CSRs are adaptable, detail-oriented, and skilled at problem-solving, ensuring customer concerns are addressed efficiently and thoroughly. ### **Your Impact:** * Respond to incoming customer inquiries via phone, chat, and email in a timely and professional manner. * Assist current and prospective customers with policy interpretation, claims inquiries, and premium/billing-related matters. * Review and interpret insurance policy terms to determine coverage eligibility. * Clearly explain policy details and ensure customer understanding by confirming and clarifying information as needed. * Handle requests related to coverage changes, account cancellations, and customer concerns. * Identify customer needs and provide appropriate solutions to support retention and satisfaction. * Investigate and resolve issues by gathering necessary information and utilizing available resources. ### ### **Successful Candidates Will Have:** * High school diploma or equivalent required; associate degree or higher preferred. * Minimum of 2 years of call center or customer service experience in a high-volume environment with performance metrics. * Strong attention to detail with the ability to follow complex procedures accurately. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams). * Ability to navigate multiple systems and resources simultaneously while maintaining accuracy. * Excellent verbal and written communication skills. * Strong customer service orientation with professional phone and email etiquette. * Ability to adapt quickly in a fast-paced, changing environment. * Receptive to coaching and feedback with a commitment to continuous improvement. * Strong organizational skills and the ability to type 40–50 words per minute. **Pay Range:** $19.00 - $19.00 Hourly _The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role._ One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at One80 Intermediaries by visiting our careers page: [www.one80.com/careers](http://www.one80.com/careers). Personal information submitted by California applicants in response to a job posting is subject to One80's [ California Job Applicant Privacy Notice](https://www.one80.com/california-job-applicant-privacy-notice/) . **Recruiting Vendor Disclosure Statement** Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (“Recruiting Vendors”). Recruiting Vendors must have a valid written agreement and receive prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.", "summaryDescription" : "Customer Service Representative at One80 Intermediaries. Skills: customer service, communication, problem-solving, Microsoft Office Suite, typing. Respond to incoming customer inquiries via phone, chat, and email in a timely and professional manner. Assist current and prospective customers with policy interpretation, claims inquiries, and premium billing-related matters. Review and interpret insurance policy terms to determine coverage eligibility. Clearly explain policy details and ensure custo", "postedDate" : "2026-06-13T20:00:12.542", "createdAt" : "2026-06-14T20:00:12.521", "lastUpdated" : "2026-06-15T10:26:45.994", "ingestTimestamp" : "2026-06-14T20:00:12.521", "mongoId" : "6a2d6d5a74d8ee00a0bdef92", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://insbrk.wd5.myworkdayjobs.com/One80Careers/job/Cleveland-OH/Customer-Service-Representative_JR104947", "salaryAnnualMin" : 39520, "salaryAnnualMax" : 39520, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "empathy, professionalism, adaptable, detail-oriented, customer service orientation, receptive to coaching", "customer service, communication, problem-solving, Microsoft Office Suite, typing", "insurance policy interpretation", "Microsoft Office Suite, Outlook, Teams" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 1.0, "_score" : 671.12775, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Insurance", "llmIndustryConfidence" : 0.98 }, { "id" : "6a306afff292fd229cfceb57", "title" : "Software Engineer, Live and Interactive", "company" : "NBCUniversal", "industry" : "Entertainment", "salary" : { "min" : 110000.0, "max" : 120000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, NEW YORK, United States", "locations" : [ "New York", "NEW YORK", "United States" ], "timestamp" : "2026-06-16T08:03:13.355", "fingerprint" : "2dd23c84899cd60564e0c7737cb18a0fb342932773b22ccf36c44e6a90ffeb1d", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NBCUniversal3/744000132257389-software-engineer-live-and-interactive", "externalId" : "744000132257389", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "remoteFriendly" : false, "rawDescription" : "NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. We are looking for a Software Engineer I to help build the next generation of digital news experiences. This is an early-career role designed for engineers with a strong foundation in computer science fundamentals who are excited to grow their skills while contributing to real-world, high-impact products. You’ll learn from senior engineers and work closely with product managers, designers, ops and editorial partners to build fast, reliable, and engaging experience, especially around live and interactive storytelling for major global events. You’ll join the Live & Interactive team, which creates the user experiences behind major global moments, from elections to tentpole events such as the World Cup, where visibility and impact are immediate. This is an opportunity to learn quickly, contribute meaningfully, and develop as a software engineer in a fast paced and environment. Duties: * Contribute to frontend applications using modern frontend frameworks that range from React to Astro and Qwik * Utilize AI-assisted development tools to support the efficient execution of product and design visions, translating requirements into high-quality, scalable solutions * Build and consume APIs to power content-driven experiences * Implement responsive, accessible, and performant user interfaces * Write clean, maintainable, and well-tested code, incorporating feedback from peers * Participate in code reviews, both giving and receiving constructive feedback * Debug issues and help troubleshoot problems with guidance from teammates * Collaborate closely with cross-functional partners such as product leaders and design to understand requirements * Ask questions, clarify ambiguity, and communicate progress and blockers proactively * Take ownership of well-defined tasks and deliver them reliably * Continuously learn new technologies, tools, and parts of the codebase ## Qualifications * Bachelor’s degree in Computer Science, Computer Engineering, or a related field (or equivalent practical experience demonstrating strong CS fundamentals) * Minimum 2+ years experience building applications using a modern programming language (JavaScript preferred), along with a solid understanding of how web applications work (HTTP, APIs, browser behavior) Desired Characteristics: * Awareness of testing practices, including writing basic automated tests, with a focus on producing quality, maintainable code * Strong communication skills, including a willingness to ask questions, take feedback constructively, and continuously improve * Familiarity with AI-assisted development tools (e.g., code generation, debugging, and productivity assistants) to enhance software development workflows * Ability to collaborate effectively in a team environment while demonstrating attention to detail and an eagerness to learn new technologies quickly * Exposure to modern frontend frameworks (e.g., React, Qwik, Web Components) and familiarity with HTML, CSS, and responsive design principles Additional Requirements: Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $110,000 - $120,000 ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.", "summaryDescription" : "Software Engineer, Live and Interactive at NBCUniversal", "postedDate" : "2026-06-15T18:01:13.000", "createdAt" : "2026-06-15T23:53:01.193", "lastUpdated" : "2026-06-16T08:03:13.355", "ingestTimestamp" : "2026-06-15T23:53:01.193", "mongoId" : "6a306afff292fd229cfceb57", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 110000, "salaryAnnualMax" : 120000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 669.95416, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.98 }, { "id" : "6a304ff2f292fd229ceeb328", "title" : "Software Engineer, Live and Interactive", "company" : "NBCUniversal", "industry" : "Entertainment", "salary" : { "min" : 110000.0, "max" : 120000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, NEW YORK, United States", "locations" : [ "New York", "NEW YORK", "United States" ], "timestamp" : "2026-06-16T05:52:52.677", "fingerprint" : "31ddbf5b4bf35fafbad6fee98449a7d0c722d961ffc0473f492b385d81bb49b1", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NBCUniversal3/744000132257389-software-engineer-live-and-interactive", "externalId" : "744000132257389", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "remoteFriendly" : false, "rawDescription" : "NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. We are looking for a Software Engineer I to help build the next generation of digital news experiences. This is an early-career role designed for engineers with a strong foundation in computer science fundamentals who are excited to grow their skills while contributing to real-world, high-impact products. You’ll learn from senior engineers and work closely with product managers, designers, ops and editorial partners to build fast, reliable, and engaging experience, especially around live and interactive storytelling for major global events. You’ll join the Live & Interactive team, which creates the user experiences behind major global moments, from elections to tentpole events such as the World Cup, where visibility and impact are immediate. This is an opportunity to learn quickly, contribute meaningfully, and develop as a software engineer in a fast paced and environment. Duties: * Contribute to frontend applications using modern frontend frameworks that range from React to Astro and Qwik * Utilize AI-assisted development tools to support the efficient execution of product and design visions, translating requirements into high-quality, scalable solutions * Build and consume APIs to power content-driven experiences * Implement responsive, accessible, and performant user interfaces * Write clean, maintainable, and well-tested code, incorporating feedback from peers * Participate in code reviews, both giving and receiving constructive feedback * Debug issues and help troubleshoot problems with guidance from teammates * Collaborate closely with cross-functional partners such as product leaders and design to understand requirements * Ask questions, clarify ambiguity, and communicate progress and blockers proactively * Take ownership of well-defined tasks and deliver them reliably * Continuously learn new technologies, tools, and parts of the codebase ## Qualifications * Bachelor’s degree in Computer Science, Computer Engineering, or a related field (or equivalent practical experience demonstrating strong CS fundamentals) * Minimum 2+ years experience building applications using a modern programming language (JavaScript preferred), along with a solid understanding of how web applications work (HTTP, APIs, browser behavior) Desired Characteristics: * Awareness of testing practices, including writing basic automated tests, with a focus on producing quality, maintainable code * Strong communication skills, including a willingness to ask questions, take feedback constructively, and continuously improve * Familiarity with AI-assisted development tools (e.g., code generation, debugging, and productivity assistants) to enhance software development workflows * Ability to collaborate effectively in a team environment while demonstrating attention to detail and an eagerness to learn new technologies quickly * Exposure to modern frontend frameworks (e.g., React, Qwik, Web Components) and familiarity with HTML, CSS, and responsive design principles Additional Requirements: Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $110,000 - $120,000 ## Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.", "summaryDescription" : "Software Engineer, Live and Interactive at NBCUniversal", "postedDate" : "2026-06-15T18:01:13.000", "createdAt" : "2026-06-15T21:41:28.833", "lastUpdated" : "2026-06-16T05:52:52.677", "ingestTimestamp" : "2026-06-15T21:41:28.833", "mongoId" : "6a304ff2f292fd229ceeb328", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 110000, "salaryAnnualMax" : 120000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 669.95416, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c75c474d8ee00a093806f", "title" : "Customer Service Agent France", "company" : "PERGOLUX", "industry" : "Customer Experience", "salary" : { "min" : 28500.0, "max" : 35500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Service Agent in Frankfurt, Germany, with 1-2 years of experience in the E-Commerce industry." }, "location" : "Frankfurt | French Team", "locations" : [ "Frankfurt | French Team", "Berlin | DACH Team" ], "timestamp" : "2026-06-16T07:18:34.613", "fingerprint" : "53820c457761951a10b7acb913a1e2fac9ecbd6f7c22cbed3efa748bbf1ab74e", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/pergolux/b6e1334f-a2b3-4617-b713-8481d93a11c6/application", "externalId" : "b6e1334f-a2b3-4617-b713-8481d93a11c6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Frankfurt", "country" : "Germany", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.1106444,8.6820917" } ], "locationText" : "Frankfurt, Germany", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 2, "professionalSkills" : [ "Product knowledge", "Time management" ], "hardSkillsList" : [ "Case documentation", "Data management" ], "hardSkills" : [ { "name" : "Case documentation", "level" : "intermediate" }, { "name" : "Data management", "level" : "intermediate" } ], "majorSkills" : "Customer support, Customer service", "majorSkillsList" : [ "Customer support", "Customer service" ], "coreResponsibilities" : "Provide customer support via phone, Provide customer support via email, Provide customer support via chat, Assist customers with product questions, Guide customers through ordering process, Manage inquiries, Manage returns, Manage complaints, Ensure accurate case documentation, Coordinate with logistics partners, Ensure smooth delivery processes, Ensure transparent delivery processes, Maintain customer data, Contribute to process improvements", "teamCollaboration" : "International team; Collaborate with colleagues", "domainKnowledge" : "Scandinavian design; Outdoor living brand", "domainList" : [ "scandinavian-design", "outdoor-living-brand" ], "domainSpecificKnowledge" : [ "Scandinavian design", "Outdoor living brand" ], "communicationSkills" : "Clear communication", "documentationSkills" : "Case documentation", "problemSolvingSkills" : "Solution-oriented approach", "outcomesObjectives" : "Elevate service quality", "qualificationsBasic" : "Fluent in French (C1), Good English skills (B1), 1-2 years customer service experience", "qualificationsPreferred" : "Experience in e-commerce", "workSiteFlexibility" : "Flexible", "rawDescription" : "As a Customer Service Agent France, you will guide customers throughout their entire journey and play a key part in strengthening PERGOLUX’s reputation for premium, high-quality service. With empathy, product knowledge, and clear communication, you will ensure every interaction reflects the standards of a global outdoor-living brand rooted in Scandinavian design. At PERGOLUX, we value integrity, ambition, innovation, humility, appreciation, and unity—and you’ll join an international team dedicated to delivering exceptional customer experiences. WHAT YOU’LL DO - Provide professional customer support via phone, email, and (video) chat. - Assist customers with product questions and guide them confidently through the ordering process. - Manage inquiries, returns, and complaints while ensuring accurate and complete case documentation. - Coordinate with logistics partners to ensure smooth, transparent delivery processes. - Maintain customer data and contribute to process improvements that elevate service quality. WHAT YOU’LL BRING - Fluent in French (C1) and good English skills (B1) for effective communication with customers and colleagues. - 1–2 years of customer service experience, ideally in e-commerce or a related field. - Excellent communication skills with a solution-oriented, empathetic approach. - Enjoyment of a dynamic, collaborative environment with a strong service mindset. - Strong organizational and time-management abilities, plus the ability to learn new systems quickly. BENEFITS - Competitive Salary & Bonus Structure – Your success is rewarded with strong compensation and performance-based bonuses. - Real Ownership – Take meaningful responsibility in your role and directly influence key business outcomes. - International Team – Collaborate with passionate colleagues across Europe, gaining exposure to diverse perspectives and ideas. - Outdoor Lifestyle Discounts – Enjoy exclusive discounts on PERGOLUX products. - Fast-Track Career Opportunities – As we scale quickly, you’ll have significant opportunities to grow into senior leadership roles. - Team Culture – Be part of regular team events, retreats, and a culture that celebrates wins—big and small. - Bike Leasing Program – Benefit from a sustainable and cost-effective bike leasing option to support commuting and an active lifestyle. HOW TO APPLY We’d love to hear from you! Apply via PERGOLUX LinkedIn https://de.linkedin.com/company/pergolux or visit our PERGOLUX Career Page https://pergolux.de/pages/career?srsltid=AfmBOoqMCh9jNL9qC5tGgLuWpo5TAmYtSUWWGHgoJ4Z0SwntMuQEk_qE.", "summaryDescription" : "Customer Service Agent France at PERGOLUX. Skills: Customer support, Customer service. Provide customer support via phone. Provide customer support via email", "createdAt" : "2026-06-14T21:03:19.323", "lastUpdated" : "2026-06-16T07:18:34.613", "ingestTimestamp" : "2026-06-14T21:03:19.323", "mongoId" : "6a2c75c474d8ee00a093806f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Case documentation", "Data management", "Customer support", "Customer service", "Product knowledge", "Time management", "Scandinavian design", "Outdoor living brand" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 669.3686, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307f25f292fd229c0559ef", "title" : "Live Event Manager", "company" : "Bisnow", "industry" : "Event Manager", "salary" : { "min" : 65000.0, "max" : 80000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Washington, D.C.", "locations" : [ "Washington, D.C." ], "timestamp" : "2026-06-16T12:45:44.613", "fingerprint" : "27cf3e0fb4570c698e363d869e9985ab8ccb56c355629de6140661eef00215bb", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/bisnow/ea193751-868f-4303-bcec-a47ef54354e7/apply", "externalId" : "ea193751-868f-4303-bcec-a47ef54354e7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington, District of Columbia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 4, "experienceLevel" : "Manager", "coreResponsibilities" : "Facilitate on-site coordination for Bisnow live events, Confirm venues, AV, catering, and party rental, Establish and maintain relationships with vendors, Establish and maintain relationships with venue staff, Order and pick up name-tags and signage, Set up registration before guests arrive, Bring event signage and material to event space, Set up event materials, Ensure event materials are safely removed, Manage on-site ticket requests, Manage on-site ticket charges, Coordinate with Bisnow Clients, Ensure clients are pleased and supported, Work with party rental vendors to set up, Work with party rental vendors to set up, Work with party rental vendors to set up, Research competitive conferences, Finalize conference dates/times", "teamCollaboration" : "Coordinate with Bisnow Clients; Work with party rental vendors", "domainKnowledge" : "Commercial real estate", "domainList" : [ "commercial-real-estate" ], "domainSpecificKnowledge" : [ "Commercial real estate" ], "toolProficiency" : [ "Square" ], "specialRequirements" : "Monthly travel to Carolinas or Nashville, 3-4 days/week in office", "qualificationsBasic" : "1-4 years Live Event Coordination experience, 1-4 years Live Event Management experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "## Description Bisnow is looking for an Event Manager to join our Washington, D.C. team in commercial real estate advertising & event networking! There’s strong career growth potential here — from Senior Event Manager to Associate Event Director and beyond. We love promoting from within. This is a hybrid role based out of our DC office (3–4 days/week): 1730 Rhode Island Ave NW, Washington, DC 20036. The role also includes monthly quick-travel to the Carolinas or Nashville for events, so candidates must be excited and willing to travel. BISNOW OVERVIEW Bisnow is the leading B2B media platform powering the commercial real estate industry. We connect CRE professionals through award-winning news, high-impact events, marketing solutions, recruiting services, and sales enablement tools that drive real business results. With 1.7M+ subscribers and 400+ events annually across 47 markets in the U.S., Canada, the UK, Ireland, and the Netherlands, we don’t just cover the industry, we help move it forward. We inform. We connect. We create opportunities that turn into deals. Global mindset. Hyper-local execution. ## Key Responsibilities Facilitate all on-site coordination for Bisnow live events within the DMV area. Ensure that venues, AV, catering and party rental are all confirmed prior to the event; ability to work on tight deadlines. Establish and maintain relationships with vendors & venue staff within our targeted markets. Order/pick up name-tags and signage prior to the event and set up registration before guests arrive. Bring all event signage and material to event space prior to the start of the event, set-up event materials, and ensure that all is safely removed from the event once concluded. Manage on-site ticket requests and charges through Bisnow's square account. Coordinate with Bisnow Clients who are sponsoring the event to ensure that they are pleased and supported throughout the entire process. Provide social media, marketing and sales support (event videos, photos and sponsor presentations) to internal teams. Work with party rental vendors to set up Stage, Chairs and AV. Research and understand competitive conferences to ultimately finalize conference dates/times. This is a dynamic role that fits high energy, collaborative and smart event coordinators. ## What are we looking for? 1 - 4 years of Live Event Coordination or Management experience required Entrepreneurial mindset, self discipline, organized and ambitious work ethic A positive and energetic attitude with exceptional communication skills Ability to work with a high-energy, sales-team Flexibility matched with dependability ## What's in it for you? Competitive compensation structure! Medical, Dental and Vision Insurance - effective the 1st of the month following your start date. Short and Long Term Disability Insurance - this includes maternity and paternity leaves as well. 401K Profit Sharing Plan Flexible Spending Account Health Savings Account Dependent Care Account Unlimited Vacation Days 7 days paid sick leave 9 paid Holidays Referral Bonus Program Pet Friendly Offices You’ll get to work with incredibly smart, passionate, driven, ambitious, kind, caring and mindful people and will rarely experience an overload of policies, bureaucracy or toxicity (the latter, we do not tolerate). ## Additional Information Get To Know Our Teams! < Click here for more info about Bisnow, Biscred & SelectLeaders! Before applying, please read our values below. Our values describe and give insight into our culture. If you do not share the same values, this role will not be a mutually beneficial fit. If you do share these values and want to apply, we encourage you to do so. Our values demand that we be curious, self-aware, fearless, consistent. We say yes to seemingly insurmountable challenges because we dare ourselves to push further. And we go the distance because we are individually and collectively entrepreneurial, always asking: Why can’t it be done? We find a way because we care more than the competition. We embrace team and disown ego. We are ruthlessly disciplined and unabashedly kind. We unreservedly challenge the status quo and vigorously fight for new levels of excellence. We believe the difference between good and great is exceptional communication. We obsess over creating value for our team and our customers. We push ourselves and our industry to be more inclusive, to champion diversity and to fight racism, gender bias and all forms of inequality. We never peak. We never quit. We never have excuses. We own our failures and we commit to being smarter and stronger because of them. We give our best today and even better tomorrow. We are here to win. ", "summaryDescription" : "Live Event Manager at Bisnow. Facilitate on-site coordination for Bisnow live events. Confirm venues, AV, catering, and party rental", "postedDate" : "2026-06-15T21:41:29.965", "createdAt" : "2026-06-15T21:41:29.965", "lastUpdated" : "2026-06-16T12:45:44.613", "ingestTimestamp" : "2026-06-16T03:25:12.415", "mongoId" : "6a307f25f292fd229c0559ef", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 80000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Commercial real estate", "Square" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 651.07446, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c7a0c74d8ee00a094411e", "title" : "Customer Service Agent - Estonian Speaking", "company" : "Betsson Group", "industry" : "Hospitality", "salary" : { "min" : 26000.0, "max" : 34000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Service Agent in Malta, adjusted for the Gaming industry." }, "location" : "Malta", "locations" : [ "Malta" ], "timestamp" : "2026-06-16T02:39:14.979", "fingerprint" : "4cda04852c460ee846f01696aec32234184c7802430471912e9bfad2bbdba888", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/betsson/jobs/8002347", "externalId" : "8002347", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Malta", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Malta", "coreResponsibilities" : "Assist Estonian speaking customers via email, chat, and, Work in a team for best customer support, Translate advertising texts and customer feedback into Estonian, Handle customer accounts, Follow company policies on player safety, protection, and", "teamCollaboration" : "Work in a team", "domainKnowledge" : "iGaming world", "domainList" : [ "igaming-world" ], "domainSpecificKnowledge" : [ "iGaming world" ], "continuousLearning" : "Develop and learn", "problemSolvingSkills" : "Problem solver", "specialRequirements" : "Relocation bonus", "qualificationsBasic" : "Excellent English and Estonian, Good MS Office skills, Previous customer service experience, Time management skills, Multitasking skills", "qualificationsPreferred" : "Previous iGaming experience, Other language skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Kas oled hea probleemi lahendaja, erakordselt hea suhtleja ning naudid töötamist lahedas tiimis? Kui tunned, et kirjeldasime just sind siis ootame sind liituma meie auhinnatud klienditoe tiimi, mille asukohaks on meie uudne ja mugav kontor Maltal! Sa oleksid osa meie sujuvast klienditoe osakonnast, töötades parima klienditeeninuse nimel. Kuid mitte ainult seda, võimalused areneda ja õppida on Betssonis lõpmatud! Sooviksime, et teeksid laitmatult järgmisi asju: -Aitaksid eesti keelt kõnelevaid kliente emaili, chati ning telefoni teel. -Töötad tiimis ning pingutate ühiselt parima klientitoe teenuse nimel. -Tõlgiksid reklaam tekste ning klientide tagasisidet eesti keelde. -Klientide kontodega tegelemine. -Järgiksid firma eeskirju ja reegleid seoses mängija turvalisusega, kaitsmisega ning vastutustundliku mängimisega. MIS ON SELLEST KASU SULLE? Meie Betssonis ei anna sulle lihtsalt võimalust töötada meie juhtivatel turgudel, vaid anname võimaluse seda teha parimas klienditoe tiimis. Meie juures on lõpmatud võimalused areneda ning karjääri edendada, ning saada uusi teadmisi iGamingu maailmast ja samuti olla osa mitmekülgsest, sõbralikust töökeskkonnast. Me soovime, et meie töötajad annavad edasi meile tähtsaid väärtuseid ning, et meie töötajad saaksid nautida kõiki plusse, mis kaasnevad Betssonis töötamisega! SA OLED HEA: -suurepärane inglise ja eesti keele oskus, nii kirjalik kui suuline. Vene keele oskus on boonus -hea oskus MS Office’s -eelnev kogemus klienditeeninduses/klienditoes -aja planeerimises ning mitme asja korraga tegemises SUUR PLUSS ON: -eelnev iGaming kogemus -mōne muu keele oskus MIDA ME PAKUME: Sarnaselt ameerika mägedele on ka elu Betssonis kohati sama kiire ning sisaldada pööraseid pöördeid, kuid siiski alati lõbus! Kuid mida muud võikski oodata ettevõttelt, millel on 7 eri riigis kontorid, kus töötab 1700 töötajat, millest 900 on Maltal. Me saame aru, et see töö ei sobi igale inimesele, kuid kui sa oled sihikindel, adrenaliini himuline, alati valmis piire ületama ja ennast arendama siis sobid meile ideaalselt. HEA TEADA: -alustamise kuupäev: iga teine nädal algab treening -palk: palgal on põhiosa ning boonuse süsteem -töötunnid: klienditoena on töö graafiku põhine -asukoht: Malta, St.Julians -ümberasumise kulude boonus Challenge Accepted? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy", "summaryDescription" : "Customer Service Agent - Estonian Speaking at Betsson Group. Assist Estonian speaking customers via email, chat, and. Work in a team for best customer support", "postedDate" : "2026-06-14T21:29:21.450", "createdAt" : "2026-06-14T21:29:21.450", "lastUpdated" : "2026-06-16T02:39:14.979", "ingestTimestamp" : "2026-06-14T21:29:21.450", "mongoId" : "6a2c7a0c74d8ee00a094411e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "iGaming world" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 638.91614, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Gaming", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305992f292fd229cf48f97", "title" : "Junior Email Support - Night Shift (Freshers can apply)", "company" : "Poshmark", "industry" : "All Departments", "salary" : { "min" : 275000.0, "max" : 400000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Junior Email Support roles in Chennai, India, adjusted for the e-commerce industry and entry-level experience." }, "location" : "IN Tamil Nadu (Chennai) - Office", "locations" : [ "IN Tamil Nadu (Chennai) - Office" ], "timestamp" : "2026-06-16T14:01:36.605", "fingerprint" : "c8ed13d34ccfb0f54323d9d76c21a34381dcc7498d0a86ec712d35ae16fd5a76", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/poshmark/c9869c1f-9d6d-4685-9246-9a8d139e0995/application", "externalId" : "c9869c1f-9d6d-4685-9246-9a8d139e0995", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chennai", "state" : "Tamil Nadu", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "hybrid", "geo" : "13.0836939,80.2701860" } ], "locationText" : "Chennai, Tamil Nadu, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "professionalSkills" : [ "Customer support", "Dispute resolution", "Product education" ], "hardSkillsList" : [ "Email support", "Order investigation" ], "hardSkills" : [ { "name" : "Email support", "level" : "intermediate" }, { "name" : "Order investigation", "level" : "intermediate" } ], "majorSkills" : "Customer service, Email support, Dispute resolution", "majorSkillsList" : [ "Customer service", "Email support", "Dispute resolution" ], "coreResponsibilities" : "Engage with users regarding dispute cases, Investigate order aspects, Find resolutions for dispute cases, Respond to users timely, Respond to users professionally, Respond to users in a friendly manner, Execute decisions to resolve disputes, Communicate with users patiently, Communicate with users helpfully, Gather feedback from community, Gather suggestions from community, Exceed Volume goals, Exceed First Response Time goals, Exceed Resolution Rate goals, Exceed CES goals", "teamCollaboration" : "Managers and peers from US", "domainKnowledge" : "E-commerce customer service; US-Based customers", "domainList" : [ "e-commerce-customer-service", "us-based-customers" ], "domainSpecificKnowledge" : [ "E-commerce customer service", "US-Based customers" ], "toolProficiency" : [ "Salesforce" ], "communicationSkills" : "Written English; Verbal English", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Night shift, 9 hrs/day", "outcomesObjectives" : "Independently handle trained cases; Provide resolutions based on guidelines; Meet daily case goals; Navigate assigned Tier cases; Absorbed tier knowledge; Exceeding all performance metrics", "qualificationsBasic" : "0-2 years customer service experience, Customer service via email, Macbook navigation, Typing skills, Excellent written English, Excellent verbal English, Keen attention to detail, Willing to work holidays, Willing to work weekends, Problem-solving mindset, Ability to work independently, Ability to work as part of a team, Ability to collaborate with US managers, Ability to interact with US peers, Endless patience, Positive attitude", "qualificationsPreferred" : "Salesforce experience, Experience with US-Based customers, Community support experience, E-commerce customer service experience", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "ABOUT POSHMARK Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury. As a Community Associate, Disputes you are responsible for providing front-line customer support to our growing Community. You will triage and respond to high volumes of time-sensitive customer inquiries--related to orders, their account, and provide detailed product education. Our goal is to maintain a high level of customer satisfaction while assisting with a seamless user experience. Your ability to investigate, resolve issues, and communicate effectively will be critical in maintaining Poshmark’s high standards of customer satisfaction. The ideal Community Associate... - understands empathy is the key to helping others - exercises strong problem-solving skills - showcases endless patience and contagious positive energy - has excellent written and verbal English communication skills - Is self motivated and thrives working independently. Responsibilities: - Engage with Poshmark users regarding dispute cases via email support - Investigate all aspects of an order and find resolutions for dispute cases filed by buyers - Respond to users in a timely, friendly, and professional manner - Execute decisions to fairly resolve disputes following Poshmark’s return policies - Communicate with Poshmark users in a friendly, helpful, and patient manner via email - Gather feedback and suggestions from the Community - Strive to exceed Volume, First Response Time, Resolution Rate and CES (Customer Effort Score) goals. - This role will be for 5 working days/week. Requirements: - Should be based in Chennai or within Tamil Nadu State, India. - This role will be Hybrid, with 5 working days/week, 9 hrs/day, night shift. - 0-2 years of equivalent experience in customer service or community support, particularly in e-commerce. Customer service via email using Salesforce or previous support experience dealing with US-Based customers preferred; new college graduates are encouraged to apply - Strong Macbook navigation and typing skills - Excellent written and verbal English communication skills, with keen attention to detail - Willing to work on holidays and provide support over weekends, as required - Problem-solving mindset with the ability to work independently and as part of a team - Ability to collaborate and interact with managers and peers primarily from the US office headquarters with professionalism - Enthusiastic about community, customer service, and spreading love and kindness - Endless patience and a positive attitude with the ability to turn a negative into a positive. - Competitive by nature; thrives off the success of a team - Believes that helping users is crucial to the growth and success of the company 6-Month Accomplishments: - Independently handle trained cases with efficiency and accuracy - Provide resolutions based on guidelines and policies - Meet daily case goals on a consistent basis 12+ Month Accomplishments: - Navigate assigned Tier cases with ease - Absorbed tier knowledge without depending on resources - Meeting and or exceeding all performance metrics", "summaryDescription" : "Junior Email Support - Night Shift (Freshers can apply) at Poshmark. Skills: Customer service, Email support, Dispute resolution. Engage with users regarding dispute cases. Investigate order aspects", "createdAt" : "2026-06-16T00:32:15.416", "lastUpdated" : "2026-06-16T14:01:36.605", "ingestTimestamp" : "2026-06-16T00:32:15.416", "mongoId" : "6a305992f292fd229cf48f97", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Email support", "Order investigation", "Customer service", "Dispute resolution", "Customer support", "Product education", "E-commerce customer service", "US-Based customers", "Salesforce" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 628.46344, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.97 }, { "id" : "6a30811cf292fd229c068df8", "title" : "Email Campaign Manager - Fixed Term Contract", "company" : "LinkedIn", "industry" : "Internet", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Mid-level Email Campaign Managers in Bulgaria, adjusted for the technology industry and a remote work mode." }, "location" : "Mexico City, CDMX, MX", "locations" : [ "Mexico City", "CDMX", "MX" ], "timestamp" : "2026-06-16T12:37:51.015", "fingerprint" : "274bd967a9dd059f3122ab7e5e1d52859833675223ba7aed908f8210ee5ccce2", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/LinkedIn3/744000132289469-email-campaign-manager-fixed-term-contract", "externalId" : "744000132289469", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "HTML, CSS, SQL", "professionalSkills" : [ "Email execution", "Campaign performance", "Project management", "Production requirements", "Stakeholder communication" ], "hardSkillsList" : [ "Email marketing", "Campaign management", "Responsive email development", "Marketing automation", "Audience segmentation", "Multitasking", "Cross-functional leadership" ], "hardSkills" : [ { "name" : "Email marketing", "level" : "intermediate" }, { "name" : "Campaign management", "level" : "intermediate" }, { "name" : "Responsive email development", "level" : "intermediate" }, { "name" : "Marketing automation", "level" : "intermediate" }, { "name" : "Audience segmentation", "level" : "intermediate" }, { "name" : "Multitasking", "level" : "intermediate" }, { "name" : "Cross-functional leadership", "level" : "intermediate" } ], "majorSkills" : "Email Campaign Management, Responsive Email Development, Marketing Automation, Project Management", "majorSkillsList" : [ "Email Campaign Management", "Responsive Email Development", "Marketing Automation", "Project Management" ], "coreResponsibilities" : "Oversee email marketing campaigns, Manage project timelines, Manage project scopes, Provide optimization recommendations, Advise on email execution, Advise on campaign performance, Architect campaign workflows, Build complex campaign workflows, Create scalable templates, Create scalable playbooks, Create scalable trainings, Collaborate on project management requirements, Collaborate on production requirements, Leverage shared resources, Set up A/B test email campaigns, Analyze email campaign performance, Report email campaign results, Report email campaign recommendations, Implement email programs, Work with production teams, Ensure effective use of platforms, Ensure effective use of tools, Contribute to channel strategies, Contribute to campaign planning", "teamCollaboration" : "Cross-functional collaboration; Work with production teams; Collaborate with Owned Media Team", "projectManagementSkills" : [ "Project management", "Multitasking", "Deadline-driven environments" ], "domainKnowledge" : "Email marketing platforms; Owned media; Channel strategy", "domainList" : [ "email-marketing-platforms", "owned-media", "channel-strategy" ], "domainSpecificKnowledge" : [ "Email marketing platforms", "Owned media", "Channel strategy" ], "toolProficiency" : [ "Adobe Campaign" ], "communicationSkills" : "Tailor messaging", "documentationSkills" : "Create playbooks; Create trainings", "qualificationsBasic" : "4+ years experience deploying high-volume emails, Business fluency in English", "qualificationsPreferred" : "1+ year managing offshore teams, BAS degree, Ability to collaborate with production teams, Understand platform capabilities, Experience in Adobe Campaign, Proficient in responsive email design, Proficient in front-end development, Working knowledge of HTML/CSS, Working knowledge of SQL", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. This role is part of LinkedIn’s broader effort to build and scale an in-house owned media agency, including the creation of tools that will significantly increase production speed and operational efficiency. As such, the position is structured as a 12-month contractor role. This role will be based in Mexico. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is remote, meaning it will be performed from the designated home work location upon time of hire, and any changes to this home work location requires a review of remote status and approval. Job Overview The Owned In-House Agency Team supports the LinkedIn Owned Media team, which leads channel strategy, prioritization, and performance across Email and LinkedIn Ads. This team partners closely with Owned Media to bring campaigns to life at scale, ensuring high-quality execution and operational excellence across a complex portfolio. This includes driving execution of campaign builds, QA, and reporting insights based on the Owned Media team's strategy and priorities. This team also plays a key role in enabling efficiency and consistency through the use and enablement of technology, automation, and tooling—delivering impact through execution, scalability, and continuous improvement within a high-performing marketing organization. The Email Campaign Manager is responsible for overseeing and executing ongoing email marketing programs within a designated business line. This role provides strategic recommendations for email execution, manages project workflows, and determines resource needs for new requests. The Email Campaign Manager is accountable for implementing email programs after the Owned Media Team has established the overall channel strategy. Responsibilities * Oversee and manage the day-to-day operations of multiple email marketing campaigns to ensure timely and accurate delivery. * Manage project timelines and scopes to maintain schedule and quality standards. * Provide recommendations to optimize or advise on email execution and campaign performance. * Architect and build new and complex campaign workflows based on business requirements. * Create scalable templates, playbooks, and trainings for the production team. * Collaborate cross-functionally to determine project management and production requirements for new requests, leveraging shared resources as needed. * Set up and execute A/B test email campaigns, analyze performance, and report results and recommendations. * Implement email programs based on strategies developed by the Owned Media Team. * Work closely with production teams to ensure effective use of email marketing platforms and tools. * Contribute to the development or refinement of channel strategies as an integral part of campaign planning processes. ## Qualifications Qualifications Basic Qualifications * 4+ years of experience deploying high-volume emails using an email marketing platform or applicable experience * 1+ year of management experience; prior experience managing offshore teams is a plus * Business fluency in English, with the ability to tailor messaging for diverse audiences Preferred Qualifications * BA/BS degree * Ability to collaborate with production teams and understand platform capabilities * Experience and proficiency in Adobe Campaign * Proficient in responsive email design and front-end development * Working knowledge of HTML/CSS and SQL * Proven ability to manage multiple projects in a deadline-driven environment Suggested skills * Email Campaign Management * Responsive Email Development (HTML, CSS) * Marketing Automation & Audience Segmentation (SQL) * Project Management & Multitasking in Deadline-driven Environments * Cross-functional Leadership & Stakeholder Communication ## Additional Information Global Data Privacy Notice and Compliance Posters for Job Candidates Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.", "summaryDescription" : "Email Campaign Manager - Fixed Term Contract at LinkedIn. Skills: Email Campaign Management, Responsive Email Development, Marketing Automation, Project Management. Oversee email marketing campaigns. Manage project timelines", "postedDate" : "2026-06-15T21:44:33.000", "createdAt" : "2026-06-16T01:44:10.450", "lastUpdated" : "2026-06-16T12:37:51.015", "ingestTimestamp" : "2026-06-16T01:44:10.450", "mongoId" : "6a30811cf292fd229c068df8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Email marketing", "Campaign management", "Responsive email development", "Marketing automation", "Audience segmentation", "Multitasking", "Cross-functional leadership", "Email Campaign Management", "Responsive Email Development", "Marketing Automation", "Project Management", "Email execution", "Campaign performance", "Project management", "Production requirements", "Stakeholder communication", "Deadline-driven environments", "Email marketing platforms", "Owned media", "Channel strategy", "Adobe Campaign" ], "skillCount" : 21, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 625.85077, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "68b706987fc9a711f0f6faf3", "title" : "Customer Support Sr.", "company" : "Veeqo", "industry" : "Customer Service, Seller Support Operations, amazon customer service", "salary" : { "min" : 35000.0, "max" : 48000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Customer Support role in Swansea, UK, adjusted for the e-commerce industry and company size." }, "location" : "Swansea, Wales, GBR", "locations" : [ "Swansea, Wales, GBR" ], "timestamp" : "2026-06-15T05:14:12.775", "fingerprint" : "117292c73171f59437adee042d0355001773e7b09535ccccb68d6cffb7d90aa5", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3055253/apply", "externalId" : "dad71891-1931-49ee-9e67-c3db78a28ae9", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Swansea", "state" : "Wales", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.6195955,-3.9459248" } ], "locationText" : "Swansea, Wales, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Data analytics", "Product guidance" ], "hardSkillsList" : [ "Customer support", "Live chat support", "Phone support", "Email support", "Troubleshooting", "Data analytics" ], "softSkillsList" : [ "Empathy" ], "hardSkills" : [ { "name" : "Customer support", "level" : "intermediate" }, { "name" : "Live chat support", "level" : "intermediate" }, { "name" : "Phone support", "level" : "intermediate" }, { "name" : "Email support", "level" : "intermediate" }, { "name" : "Troubleshooting", "level" : "intermediate" }, { "name" : "Data analytics", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathy" } ], "majorSkills" : "Customer support, Problem solving, Customer service", "majorSkillsList" : [ "Customer support", "Problem solving", "Customer service" ], "coreResponsibilities" : "Support customers via phone, Support customers via email, Support customers via chat, Manage inbound calls, Manage outbound calls, Manage emails, Manage chats, Identify customer needs, Clarify information, Research issues, Provide solutions, Build sustainable relationships, Engage customers, Oversee productivity targets, Oversee quality targets, Collaborate with internal stakeholders, Collaborate with teams, Troubleshoot product issues, Provide product guidance, Attend training sessions, Learn product details, Learn key selling points, Perform other duties", "teamCollaboration" : "Team huddle; Peer support; Share updates; Internal stakeholders", "domainKnowledge" : "E-commerce; Retail", "domainList" : [ "e-commerce", "retail" ], "domainSpecificKnowledge" : [ "E-commerce", "Retail" ], "toolProficiency" : [ "MS Office suite", "Word", "Excel", "Outlook" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Develop internal documentation", "continuousLearning" : "Attend training sessions; Learn product details", "problemSolvingSkills" : "Problem solving; Troubleshoot; Research", "outcomesObjectives" : "Achieve productivity targets; Achieve quality targets", "qualificationsBasic" : "Advanced proficiency in local language, Previous experience in customer service, Experience with data analytics, Excellent listening skills, Able to demonstrate empathy, Willingness to help, Able to troubleshoot, Able to research, Translate technical instructions, Experience with MS Office suite", "qualificationsPreferred" : "Business acumen in e-commerce, Business acumen in retail, 2+ years customer service experience, 2+ years contact centre experience, Ability to work in metric driven environment, High productivity standards, High quality standards", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Veeqo is a multi-channel shipping software built to simplify fast-growth e-commerce. Acquired by Amazon in 2021, Veeqo helps sellers cut shipping costs while increasing the speed of fulfilling customer orders. Selected candidate(s) as Seller Support Associates will serve as the first-line support partners to act as the primary interface for our Veeqo customers, providing phone, email and live chat support. Our team in Swansea will be responsible for providing timely and accurate operational support to customers on our internal platform, offering a first class customer experience in all interactions. A First Line Support Agent will also identify chronic system issues, provide process improvements and recommendations, develop internal documentation, and contribute to a team environment. The Sr. First Line Support Agent demonstrates end-to-end ownership of every seller interaction and handles proactive problem solving to provide exceptional support to our customers. Able to deal with pressure and satisfy customer concerns or frustration even in the most challenging of environments, our first line support can diffuse complex situations, ensuring customer satisfaction. The successful candidate will work a five-day shift pattern running from Monday through Friday, with Saturday and Sunday as rest days. Key job responsibilities As part of your role, you will have the opportunity to: Support Veeqo's Selling Partner’s to solve any incoming issues via 3 channels of communication (Phone, Email & Chat). Manage high volumes of inbound and outbound calls, emails and chats in a timely manner. Identify customers’ needs, clarify information, research every issue and providing solutions. Exemplify Amazons Leadership Principle for Customer Obsession by consistently displaying a genuine empathy and passion for our customers, delivering an exceptional customer care experience with every contact. Build sustainable relationships and engaging customers by going the extra mile. Oversee and achieve various productivity and quality targets and metrics. Collaborate with various internal stakeholders and teams. Troubleshoot and provide product guidance and support to all Veeqo Sellers and Vendors. Attend and conduct regular training sessions, learn product details and key selling points of products and technologies. Any other duties and special projects as directed by management in keeping with the employee’s skills and experience A day in the life Each day begins with a team huddle 30 minutes into the shift, creating a collaborative space where team members share updates, seek peer support on complex cases, and receive important announcements from management. The workday is strategically structured to balance dedicated ticket-handling time with project work, allowing team members to contribute to key initiatives such as trend analysis, process documentation, and training development – ensuring both immediate customer support and long-term service improvements. Basic Qualifications: - Advanced proficiency in local language in both written and verbal communication - Previous experience in a customer service environment - Relevant experience working with data analytics and using these metrics to identify problems - Excellent listening skills; able to demonstrate empathy and willingness to help - Able to troubleshoot, research and effectively translate technical and procedural instructions to customers in a way they can understand - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Preferred Qualifications: - Business acumen in areas of e-commerce and retail is advantageous - 2 or more years experience within a customer service/contact centre environment would be an advantage - Ability to work against and deliver performance in metric driven environment with high productivity and quality standards Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Customer Support Sr. at Veeqo. Skills: Customer support, Problem solving, Customer service. Support customers via phone. Support customers via email", "postedDate" : "2026-06-13T10:52:24.764", "createdAt" : "2026-06-13T10:52:24.764", "lastUpdated" : "2026-06-15T05:14:12.775", "ingestTimestamp" : "2026-06-13T10:52:24.764", "mongoId" : "68b706987fc9a711f0f6faf3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3055253/apply", "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Customer support", "Live chat support", "Phone support", "Email support", "Troubleshooting", "Data analytics", "Empathy", "Problem solving", "Customer service", "Product guidance", "E-commerce", "Retail", "MS Office suite", "Word", "Excel", "Outlook" ], "skillCount" : 16, "jobCategory" : "customer-service", "dataQualityScore" : 1.0, "_score" : 625.4664, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c68ac74d8ee00a09043af", "title" : "Customer Support Senior Associate - Fraud Specialist", "company" : "Pleo", "industry" : "Customer Experience", "salary" : { "min" : 30000.0, "max" : 45000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for a Customer Support Senior Associate - Fraud Specialist in Lisbon, Portugal, with adjustments for mid-level seniority and the FinTech industry." }, "location" : "Lisbon", "locations" : [ "Lisbon" ], "timestamp" : "2026-06-16T02:23:49.407", "fingerprint" : "645a1d56dfcf89cdcb5b5a64817d3d4402ea4e0b1251fa68d8a34cb181ef2cce", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/pleo/7082779d-013e-4c25-949f-1a57e29827e5/application", "externalId" : "7082779d-013e-4c25-949f-1a57e29827e5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lisbon", "country" : "Portugal", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "38.7077507,-9.1365919" } ], "locationText" : "Lisbon, Portugal", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Problem-solving", "Analytical approach" ], "softSkillsList" : [ "Resilient", "Curious" ], "softSkills" : [ { "name" : "Resilient" }, { "name" : "Curious" } ], "majorSkills" : "Fraud support, Customer service", "majorSkillsList" : [ "Fraud support", "Customer service" ], "coreResponsibilities" : "Interact with customers over chat, Interact with customers via email, Interact with customers over phone, Provide effective customer experience, Provide easy customer experience, Provide enjoyable customer experience, Provide assurance to customers, Take initial actions to protect accounts, Conduct initial investigations with customer, Determine next actions, Troubleshoot customer issues related to Fraud, Resolve customer issues related to Fraud, Keep customer informed with updates, Keep customer informed with progress, Handle escalations, Interact with wider Support team, Interact with Fraud Support team, Interact with Fraud Investigations team, Provide feedback to cross-functional teams, Support cross-functional teams on product development, Share learnings, Contribute to knowledge base", "teamCollaboration" : "Wider Support team; Fraud Support team; Fraud Investigations team; Cross-functional teams", "domainKnowledge" : "Financial crime", "domainList" : [ "financial-crime" ], "domainSpecificKnowledge" : [ "Financial crime" ], "toolProficiency" : [ "FreshWorks", "Intercom", "Zendesk" ], "continuousLearning" : "Knowledge sharing", "problemSolvingSkills" : "Troubleshoot issues; Resolve issues; Investigate issues", "outcomesObjectives" : "Help 500+ users with their Pleo experience; Act as voice of customer internally", "qualificationsBasic" : "Experience handling customer contacts relating to fraud, Experience handling customer contacts relating to financial crime", "qualificationsPreferred" : "Experience with accounting, Experience with bookkeeping, Experience with financial technology, Experience with SaaS products", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "ABOUT PLEO Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. ABOUT THE ROLE We're looking for a Customer Support Senior Associate specialising in Fraud to join our Customer Support team at Pleo. In this role, you'll help ensure Pleo customers receive best-in-class service as we scale our operations. If you're a customer support professional who has experience handling first line customer contacts relating to Fraud / Financial Crime and you’re excited about supporting an evolving product within Fintech, then this is the opportunity for you! WHAT YOU’LL BE DOING As a Customer Support Senior Associate - Fraud Specialist, you will: - Spend your time interacting directly with our customers over chat, email and phone, providing them with an effective, easy and enjoyable Pleo experience - Provide assurance to customers and take initial actions to protect their accounts - Conduct initial investigations with the customer to determine next actions - Troubleshoot and resolve customers issues related to Fraud - Keep the customer informed with updates and progress on their issue - Escalations and interactions with the wider Support / Fraud Support and Fraud Investigations team - Provide feedback and support cross-functional teams on product development based on customer insights - Share learnings and contribute to our knowledge base to ensure growth and knowledge sharing across the team, and beyond WHAT YOU BRING You’ll thrive in this role if you: - Love providing fantastic, high-touch customer support on live chat, email and phone - Have previous experience handling customer contacts relating to fraud and financial crime - Have a persistent and analytical approach to problem-solving - Are able to explain complicated problems in the simplest terms - Have a genuine desire to work in a fast-paced, fast-changing and collaborative environment - Are tech-savvy, resilient and curious - Have experience with Support tools such as FreshWorks, Intercom or Zendesk - Have experience with accounting, bookkeeping, financial technology or other relevant product within SaaS HOW WOULD THE FIRST 6 MONTHS LOOK LIKE In your first 6 months at Pleo, you’ll: - Learn and understand the Pleo product deeply - Help 500+ users with their Pleo experience - Act as the voice of the customer internally - Take on new product challenges as the company continues to scale and evolve SHOW ME THE BENEFITS - Your own Pleo card (no more out-of-pocket spending!) - Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office - Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis - We offer 25 days of holiday + your public holidays - For our Team, we offer hybrid working options - Option to purchase 5 additional days of holiday through a salary sacrifice - We use MyndUp to give our employees access to free mental health and well-being support with great success so far - Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work ABOUT YOUR APPLICATION - English first. Since it's our company language, please submit your application in English. You’ll be using it a lot if you join us. - A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly, we only accept applications through our system—our support team can’t pass on calls or emails. - Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply, even if you don't tick every single box. We encourage people from all backgrounds and experiences to join us. - Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format, email belonging@pleo.io. We’ll design a process that works for you. - Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy here https://www.pleo.io/en/legal. - Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so make sure you can explain why your interest and experience are right for each specific role. - Reapplying. If you’re applying for the same role again, please wait six months from your last decision before hitting submit.", "summaryDescription" : "Customer Support Senior Associate - Fraud Specialist at Pleo. Skills: Fraud support, Customer service. Interact with customers over chat. Interact with customers via email", "createdAt" : "2026-06-14T19:27:30.822", "lastUpdated" : "2026-06-16T02:23:49.407", "ingestTimestamp" : "2026-06-14T19:27:30.822", "mongoId" : "6a2c68ac74d8ee00a09043af", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Resilient", "Curious", "Fraud support", "Customer service", "Problem-solving", "Analytical approach", "Financial crime", "FreshWorks", "Intercom", "Zendesk" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 618.999, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca53d74d8ee00a09b558f", "title" : "Email Billing Coordinator", "company" : "Carr Allison", "industry" : "Legal", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Email Billing Coordinator in Birmingham, United States, adjusted for the legal industry and company size." }, "location" : "Birmingham", "locations" : [ "Birmingham" ], "timestamp" : "2026-06-16T02:54:37.331", "fingerprint" : "7d3af18567e810e8d55f1a66e2cae25779a8a2b36c721cbc7c5cc2e82e24a5e7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/carrallison/jobs/4249173009", "externalId" : "4249173009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Birmingham", "state" : "Alabama", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.5206824,-86.8024326" } ], "locationText" : "Birmingham, Alabama, United States", "minimumEducation" : "Bachelor's", "technicalSkills" : "Excel, Word, Outlook, PDF", "professionalSkills" : [ "Organizational skills", "Billing coordination", "Client communication", "Vendor communication", "Process improvement" ], "hardSkillsList" : [ "Billing", "Invoice processing", "Retainer application", "Split-party billing", "Discount application", "Consolidated statements", "Billing issue resolution", "Billing log maintenance", "Invoice distribution" ], "hardSkills" : [ { "name" : "Billing", "level" : "intermediate" }, { "name" : "Invoice processing", "level" : "intermediate" }, { "name" : "Retainer application", "level" : "intermediate" }, { "name" : "Split-party billing", "level" : "intermediate" }, { "name" : "Discount application", "level" : "intermediate" }, { "name" : "Consolidated statements", "level" : "intermediate" }, { "name" : "Billing issue resolution", "level" : "intermediate" }, { "name" : "Billing log maintenance", "level" : "intermediate" }, { "name" : "Invoice distribution", "level" : "intermediate" } ], "majorSkills" : "Billing coordination, Invoice processing, Client communication", "majorSkillsList" : [ "Billing coordination", "Invoice processing", "Client communication" ], "coreResponsibilities" : "Compile attorney billing, Manage attorney billing, Execute attorney billing, Maintain contact with attorneys, Maintain contact with staff, Maintain contact with vendors, Maintain contact with clients, Observe confidentiality, Review pre-bills, Edit pre-bills, Process attorney revisions, Prepare invoices for distribution, Prepare invoices via email, Send invoices via email, Generate PDFs for invoices, Ensure correct invoice formatting, Ensure correct invoice naming, Distribute invoices to clients, Monitor billing email inboxes, Track deliveryounce-backs, Maintain accurate distribution lists, Maintain contact preferences, Apply retainer funds, Reflect retainer applications on invoices, Execute split-party billing, Execute multiple matter discounts, Execute consolidated statements, Execute client-specific billing, Route separate emails to recipients, Research billing inquiries, Respond to billing inquiries, Respond to billing discrepancies, Respond to documentation requests, Escalate billing issues, Track sent dates, Track recipient lists, Track delivery status, Track follow-up reminders, Process monthly invoices, Meet billing deadlines, Interact with attorneys, Communicate with secretaries, Communicate with clients, Communicate with vendors, Assist with ad hoc billing projects, Assist with process improvements", "teamCollaboration" : "Cross-functional communication; Work with attorneys; Work with staff; Work with clients; Work with vendors; Teamwork; Collaboration", "domainKnowledge" : "Civil litigation; Attorney billing", "domainList" : [ "civil-litigation", "attorney-billing" ], "domainSpecificKnowledge" : [ "Civil litigation", "Attorney billing" ], "toolProficiency" : [ "Elite", "Aderant", "Juris", "Microsoft Outlook", "MS Office", "Excel", "Word", "PDF software" ], "communicationSkills" : "Written communication", "documentationSkills" : "Invoice preparation; Billing logs", "problemSolvingSkills" : "Billing issue resolution; Research billing inquiries", "specialRequirements" : "Work varied hours, Strict adherence to confidentiality", "qualificationsBasic" : "Billing experience in law firm, Microsoft Outlook proficiency, MS Office proficiency, Excel proficiency, Word proficiency, PDF skills proficiency, Ability to multi-task, Ability to prioritize, Ability to organize workflow, Ability to use time efficiently, Ability to adapt to changing priorities, Ability to adapt to work demands, Written communication skills, Adherence to confidentiality", "qualificationsPreferred" : "College degree preferred, Hands-on billing experience preferred", "workSiteFlexibility" : "Onsite", "rawDescription" : "Carr Allison is a well-regarded civil litigation firm, boasting a team of over 150 attorneys across the Southeast. Our unique philosophy of “early identification – early resolution” has earned us decades of trust and respect from our clients. At Carr Allison, our success is fueled by the collective efforts of our team, and we believe that an open-door policy is essential to our continued growth. We proudly champion teamwork, collaboration, and the pursuit of excellence as the cornerstones of our firm’s culture. Join a team where your growth is our priority and your work truly matters. We are currently hiring for an Email Billing Coordinator to compile, manage, and execute attorney billing distributed via email, fax and paper. The Email Billing Coordinator will maintain contact with attorneys, staff, vendors, and clients and observe confidentiality of client and firm matters. A successful candidate will combine strong organizational skills with the ability to be a self-starter. This individual will have responsibilities that include, but are not limited to: Review and edit pre-bills: Process attorney revisions and prepare invoices for distribution. Prepare and send invoices via email: Generate PDFs, ensure correct formatting and naming conventions, and distribute to clients in accordance with client-specific instructions. Manage billing email inboxes: Monitor shared mailboxes, track delivery/bounce-backs, and maintain accurate distribution lists and contact preferences. Apply retainers: Apply retainer funds as directed by attorneys and reflect applications accurately on invoices. Handle complex billing scenarios: Execute split-party billing, multiple matter discounts, consolidated statements, and client-specific billing arrangements; route separate emails to multiple recipients as needed. Resolve billing issues: Research and respond to inquiries regarding billing questions, discrepancies, and documentation requests; escalate as appropriate. Maintain billing logs and schedules: Track sent dates, recipient lists, delivery status, and follow-up reminders Support high-volume cycles: Accurately process a large number of monthly invoices and meet tight deadlines. Cross-functional communication: Effectively interact and communicate with attorneys, secretaries, clients, and vendors to ensure timely and accurate billing. Special projects: Assist with ad hoc billing projects and process improvements as needed. Requirements: Hands-on billing experience in a law firm is preferred. Experience with Elite, Aderant, Juris, or equivalent accounting software. Demonstrate proficiency with Microsoft Outlook and MS Office (especially Excel and Word); strong PDF skills (combine, redact, bookmark, and optimize files). Ability to multi-task, prioritize, organize workflow, and use time efficiently in a fast-paced deadline-driven environment. Strong attention to detail; ability to adapt to changing priorities and work demands with minimal direction. Strong written communication skills and strict adherence to confidentiality of client and firm information. Willingness to work varied hours during peak billing cycles. A college degree is preferred. Office Culture: Strong, close-knit team with a supportive and easy-going environment. Emphasis on teamwork, accountability, and continuous improvement. Please forward your resume and salary requirements to jamiller@carrallison.com. Be part of a firm that values your potential and empowers your success.", "summaryDescription" : "Email Billing Coordinator at Carr Allison. Skills: Billing coordination, Invoice processing, Client communication. Compile attorney billing. Manage attorney billing", "postedDate" : "2026-06-14T21:49:07.196", "createdAt" : "2026-06-14T21:49:07.196", "lastUpdated" : "2026-06-16T02:54:37.331", "ingestTimestamp" : "2026-06-14T21:49:07.196", "mongoId" : "6a2ca53d74d8ee00a09b558f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Billing", "Invoice processing", "Retainer application", "Split-party billing", "Discount application", "Consolidated statements", "Billing issue resolution", "Billing log maintenance", "Invoice distribution", "Billing coordination", "Client communication", "Organizational skills", "Vendor communication", "Process improvement", "Civil litigation", "Attorney billing", "Elite", "Aderant", "Juris", "Microsoft Outlook", "MS Office", "Excel", "Word", "PDF software" ], "skillCount" : 24, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 612.61926, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Legal", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca05f74d8ee00a09a2067", "title" : "Email Operations Consultant", "company" : "Raptive", "industry" : "Community", "salary" : { "min" : 75.0, "max" : 100.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T02:28:01.567", "fingerprint" : "679f51aeaf4574b600ae241d476a60c1651a21e748c55f319ae45aab6ccfaa65", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/raptive/bf7f5391-89c1-4a2f-bd4c-24c9d7497273/application", "externalId" : "bf7f5391-89c1-4a2f-bd4c-24c9d7497273", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "CONTRACT", "experienceMinYears" : 2, "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "This role is responsible for the full outbound email workflow, from prospect research and list management to campaign launch, deliverability management, optimization, and lead qualification. You will play a key role in helping our sales team generate consistent outbound opportunities through data-driven outreach and personalized messaging. This is not a passive list-sending role. We are looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions. This is a remote 3 month contract role with potential to extend or convert to fulltime in the future. WHAT YOU’LL DO Prospect research and list building - Segment prospects by content niche, platform (YouTube, Instagram, blog, podcast, etc.), audience size, and engagement metrics - Maintain organized prospect databases and outreach tracking systems Cold email campaign execution - Write compelling cold email copy, subject lines, and CTAs tailored to target audiences - Build and launch outbound campaigns across multiple touch points - Monitor campaigns daily and optimize based on engagement and performance metrics - Run A/B tests on subject lines and messaging sequences - Track responses, manage follow-up strategy, and route qualified leads to the appropriate team members Deliverability and inbox health - Manage domain warmup and inbox reputation using Instantly, Woodpecker, Lemlist, Warmy, and/or similar platforms - Monitor spam scores, bounce rates, sender reputation, and deliverability metrics - Rotate inboxes and sending accounts to maintain campaign performance - Troubleshoot deliverability issues proactively before performance drops - Fluent in SPF, DKIM, and DMARC setup and best practices Platform implementation and operations - Lead implementation of outreach platform (Instantly) and manage day-to-day operations - Schedule and monitor send volumes across multiple inboxes - Support reporting on outreach performance and pipeline Compliance and best practices - Ensure all campaigns comply with CAN-SPAM, GDPR, and CCPA standards - Maintain suppression lists and opt-out processes correctly - Follow outbound best practices to protect sender reputation and campaign performance THE SKILLS AND EXPERIENCE YOU’LL BRING TO THE JOB - 2+ years of experience in cold email outreach, outbound lead generation, or outbound marketing roles - Deep, hands-on experience with Instantly - Experience setting up a new email outreach platform for a sales team from scratch - Experience writing outbound email copy and managing multi-touch campaigns - Data-driven with an analytical mindset - Strong collaboration skills and ability to work independently PREFERRED EXPERIENCE - Experience managing deliverability and inbox health at scale - Familiarity with DNS setup, SPF, DKIM, and DMARC basics - Experience with generating outbound pipeline for B2B businesses - Experience working closely with Sales/Growth teams - Familiarity with outbound automation and CRM workflows ABOUT RAPTIVE Raptive is a new kind of media company built for creators and home to one of the largest and most diverse audiences on the internet. Raptive combines its position as the world’s largest ad management platform with a comprehensive suite of monetization, audience and business solutions that enable creators to turn their passions and talents into thriving independent companies and enduring brands. We stand for the future of a diverse, open internet powered by the creativity and entrepreneurship of the independent creators and publishers it serves. To date, Raptive has driven $4 billion in earnings to its partners. Join us in creating a more equitable and inclusive future for media. Raptive was recognized as a Fortune 100 Best Places To Work for 2025-2026. The hourly rate for this position is $75 - $100 per hour. The range provided is Raptive’s reasonable estimate of the annualized base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, geographic location, knowledge, skills and abilities. This role is eligible for additional incentive compensation that isn’t included in the posted range. For more information, visit www.Raptive.com http://visitwww.Raptive.com or follow us on LinkedIn or Instagram. Raptive is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We encourage candidates from all backgrounds to apply. Raptive is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach out to a member of our recruiting team.", "summaryDescription" : "Email Operations Consultant at Raptive", "createdAt" : "2026-06-14T20:16:09.600", "lastUpdated" : "2026-06-16T02:28:01.567", "ingestTimestamp" : "2026-06-14T20:16:09.600", "mongoId" : "6a2ca05f74d8ee00a09a2067", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 156000, "salaryAnnualMax" : 208000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 610.0236, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30516bf292fd229cf0030b", "title" : "Audio Visual Technician, Live Events", "company" : "Convene", "salary" : { "min" : 30000.0, "max" : 33000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "London, England, United Kingdom", "locations" : [ "London", "England", "United Kingdom" ], "certifications" : [ "CTS certification" ], "timestamp" : "2026-06-16T07:40:28.258", "fingerprint" : "5624680ae17a1b4ba04ef0e7e13af4cd09946195e5ee3ee86d7905ba0e637d0b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/convene/jobs/8001992", "externalId" : "8001992", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "AV equipment, IT networking, Video conferencing, Lighting systems, Sound systems", "professionalSkills" : [ "Event production", "Technical support", "Troubleshooting" ], "hardSkillsList" : [ "AV setup", "AV operation", "AV maintenance" ], "hardSkills" : [ { "name" : "AV setup", "level" : "intermediate" }, { "name" : "AV operation", "level" : "intermediate" }, { "name" : "AV maintenance", "level" : "intermediate" } ], "majorSkills" : "Live events, AV technology, Event production", "majorSkillsList" : [ "Live events", "AV technology", "Event production" ], "coreResponsibilities" : "Set up AV equipment, Operate AV equipment, Maintain AV equipment, Provide technical support, Troubleshoot AV issues, Manage AV inventory, Collaborate with event planners, Ensure smooth event execution", "teamCollaboration" : "Event production teams; Client stakeholders", "projectManagementSkills" : [ "Event planning", "Resource allocation" ], "domainKnowledge" : "Live event production; AV technology standards", "domainList" : [ "live-event-production", "av-technology-standards" ], "domainSpecificKnowledge" : [ "Live event production", "AV technology standards" ], "toolProficiency" : [ "Crestron", "Extron", "Q-SYS", "Microsoft Teams", "Zoom" ], "communicationSkills" : "Client communication", "documentationSkills" : "Technical documentation", "continuousLearning" : "Stay updated on AV trends", "problemSolvingSkills" : "Problem-solving; Troubleshooting", "specialRequirements" : "Ability to lift 50 lbs, Work flexible hours, Travel as needed", "outcomesObjectives" : "Deliver seamless AV experiences; Ensure client satisfaction", "qualificationsBasic" : "5+ years experience, Degree in a relevant field, Experience with AV equipment, Experience with live events, Experience with event production", "qualificationsPreferred" : "Experience with IT networking, Experience with video conferencing platforms, Experience with lighting and sound systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship. About Convene Hospitality Group: Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team AV Operations Specialist (AV Technician), London Salary Range: £30,000-33,000/annually with eligibility for discretionary annual bonus. Schedule: Full time. Monday-Friday with varied night and weekend shifts as needed based on our event calendar. Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship Convene Hospitality Group, a global industry leader in premium meeting, event, flexible office, and membership spaces, is seeking a full-time AV Technician, also known as the AV Operations Specialist, to join our Operations team at our prestigious County Hall venue in central London. In this role, you’ll play a vital part in the seamless execution of all live events at our property, while ensuring day-to-day AV operations across the venue run smoothly. The AV Technician will exemplify a passion for hospitality, live events, and AV technology, while contributing to a positive and inclusive employee culture. Reporting directly to both the General Manager and the Technology Manager, this dedicated in-house, salaried position offers the opportunity to bring technical expertise and a service mindset together to create exceptional client and guest experiences. What You’ll Do: The AV Operations Specialist provides and supports all services used to deliver technology to our customers and associates including networking, desktop support, audio, video, HSIA, audio & video conferencing, webcasting, and basic lighting for different types of meetings and events. The AV Operations Specialist works closely with customers and the AV Management Team to deliver an excellent meeting, conference, and working experience. The person in this role also works directly with the property and event teams to deliver excellent client experiences. Provide ad-hoc troubleshooting and assistance to customers of all technology competency levels. Troubleshoot AV equipment, including but not limited to audio, video, lighting, computer networking systems, and hardware. Evaluation and troubleshooting of personal computer hardware and software, peripheral devices, mobile devices, and network component problems. Pre-program coordination with property teams, and the AV Operations Manager, ensuring that all their technological needs are met and in place for their arrival. Provide genuine anticipatory customer service by establishing good working relationships with Convene team members, divisions, and vendors. Attend PEO, Pre-Con, and pre-production meetings as needed. Support day-to-day floor operations, including set and strike, operating in room equipment, facilitating and supporting other AV Property Functions. Develop and maintain positive relationships with clients and assist with any reasonable requests during programs. Interact with the Production team to ensure a thorough understanding of the client experience with Convene prior to the start of their meeting/event. Assist in any areas of daily operation. Participate in collaborative project efforts with both the technology team and other departments. Review all departmental SOPs on a quarterly basis. Maintain and uphold Convenes cultural standards Perform other duties as requested by management. Show initiative and drive to solve problems. Portray a polished, professional image according to Convene dress code standards. What We Look For: 3+ years’ experience in supporting AV and IT equipment and computer software systems. Customer service or hospitality experience preferred. Demonstrate knowledge of audiovisual equipment including analog/digital audio mixers, wireless microphone systems, seamless video switchers, and projectors/displays. Possess a basic understanding of Crestron and other central control systems. Basic knowledge of data networking principles, architecture, and applications. Experience in the basic installation, configuration, operation and administration of operating systems, applications and hardware for Macs, PCs, LANs, servers. Proficient in Microsoft Office and Apple iWorks suite of business applications. Flexible, long, and weekend hours sometimes required. Ability to move, lift, carry, push, pull, and place objects up to 25 pounds without assistance. Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Ability to stand, sit, or walk for an extended period of time. Ability to climb and work on a ladder for lengthy periods of time. Equipment & Technical Qualifications: Audio: 4-48 channel analog/digital mixers, wireless microphone lavaliers and handhelds, push-to-talk microphone systems, audio recorders. Familiarity with Biamp Server/Forte systems is a plus. Video: Switchers, projectors, LCD displays, LED Video Walls, Media Server familiarity a plus Lighting: Familiarity with Lighting Maps, lighting concepts, and lighting best practices, familiarity with rigging. IT: Wi-Fi troubleshooting, connecting hardline internet, Knowledge of DHCP/Static IP addressing, operating, other collaboration tools and equipment Hybrid: Familiarity with virtual meeting and event platform functions as well as livestreaming technologies including cameras, encoders, and lighting, and transmission protocols i. e. RTMPs/HLS/SRT. Control: Familiarity with Crestron control systems and associated hardware, familiarity with AVoIP fundamentals a plus Who We Are: Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U. S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities. Learn more at https://convene.com/. We’re Here For You: Health and Wellness Private medical insurance Subsidised eye care Subsidised fitness membership Employee Assistance Program: well-being support and personal advice programme Time Off and Work-Life Balance 25 days annual leave plus bank holidays, and company sick pay Financial Support and Benefits Bonus scheme Interest-free loan for rail season tickets & further education Subsidised bicycle purchase through Cycle to Work scheme Professional Development and Recognition Continuous professional and personal development support Employee recognition and reward programs to mark achievements and milestones Community and Impact Opportunities to volunteer, donate, and participate in community give-back initiatives The opportunity to have a significant impact on your team and the business in the work that you do Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives. #LI-LC1", "summaryDescription" : "Audio Visual Technician, Live Events at Convene. Skills: Live events, AV technology, Event production. Set up AV equipment. Operate AV equipment", "postedDate" : "2026-06-15T23:20:12.603", "createdAt" : "2026-06-15T23:20:12.603", "lastUpdated" : "2026-06-16T07:40:28.258", "ingestTimestamp" : "2026-06-15T23:20:12.603", "mongoId" : "6a30516bf292fd229cf0030b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "AV setup", "AV operation", "AV maintenance", "Live events", "AV technology", "Event production", "Technical support", "Troubleshooting", "Event planning", "Resource allocation", "Live event production", "AV technology standards", "CTS certification", "Crestron", "Extron", "Q-SYS", "Microsoft Teams", "Zoom" ], "skillCount" : 18, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 608.956, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca0e674d8ee00a09a3ad9", "title" : "Live Producer", "company" : "FloSports", "industry" : "Operations", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Live Producer in Austin, United States, with adjustments for the Media industry." }, "location" : "Austin, TX", "locations" : [ "Austin, TX" ], "timestamp" : "2026-06-15T13:15:28.688", "fingerprint" : "9b2262dffc795ed7f4dcc63be71bf450a5f8d54a5b9fd16ed48ae82a7508deee", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/flosports/8c279894-bd2b-42e5-9989-2f6ac1281a7a/application", "externalId" : "8c279894-bd2b-42e5-9989-2f6ac1281a7a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "On-site production, Remote production, Cloud based production, Prosumer level cameras, Fiber optic cabling", "professionalSkills" : [ "Storytelling", "Editing", "Shooting", "Lighting", "Audio", "Critical thinking", "Troubleshooting", "Self-managing skills" ], "hardSkillsList" : [ "Live broadcast production", "Event production" ], "hardSkills" : [ { "name" : "Live broadcast production", "level" : "intermediate" }, { "name" : "Event production", "level" : "intermediate" } ], "majorSkills" : "Live event production, Broadcast production, Event execution", "majorSkillsList" : [ "Live event production", "Broadcast production", "Event execution" ], "coreResponsibilities" : "Travel regularly to produce broadcasts, Coordinate broadcast needs, Manage production team personnel, Step into multiple roles, Identify and share best practices, Create and maintain rundowns, Create tech books, Participate in technical setup, Participate in technical tear down, Perform inventory checks, Take ownership of production quality, Drive improvements, Invested in production process, Manage production planning details, Create event documentation, Troubleshoot technology issues, Troubleshoot production problems, Escalate issues, Build relationships with partners, Build relationships with vendors, Build relationships with crew, Build relationships with stakeholders", "teamCollaboration" : "Internal departments; External partners; Production team personnel; Partners; Vendors; Crew; Event stakeholders", "projectManagementSkills" : [ "Task tracker", "Schedules", "Timelines" ], "domainKnowledge" : "Live sports production; Live streaming; Broadcast environment", "domainList" : [ "live-sports-production", "live-streaming", "broadcast-environment" ], "domainSpecificKnowledge" : [ "Live sports production", "Live streaming", "Broadcast environment" ], "toolProficiency" : [ "OBS", "VMix", "Blackmagic ATEM" ], "communicationSkills" : "Communicate progress; Communicate with talent", "documentationSkills" : "Tech books; Event documentation", "problemSolvingSkills" : "Troubleshoot technology issues; Troubleshoot production problems; Critical thinking; Problem solving", "specialRequirements" : "Travel up to 80%, Work evenings, Work weekends, Work holidays, International travel possibility", "outcomesObjectives" : "Provide high-quality live event coverage; Help sports grow audiences; Build sustainable businesses; Reach and engage global audience; Drive improvements in production quality", "qualificationsBasic" : "Proven experience producing events, Ability to lead, execute, deliver, Ability to manage simultaneous tasks, Ability to communicate efficiently, Meet high travel requirements", "qualificationsPreferred" : "Familiarity with broadcast graphics systems, Experience with Google/Excel spreadsheets", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "FloSports is the leading digital platform for underserved sports, combining live and on-demand streaming, original programming, data, and technology to help sports grow their audiences and build sustainable businesses, from youth to professional levels. By bringing thousands of events and communities onto one platform, Flo creates scale where none previously existed, connecting passionate fans with the sports they love while giving athletes, organizers, and rights holders the tools to reach and engage a global audience. Flo streams more than 50,000 live events annually across sports, including motorsports, wrestling, hockey, track & field, cheer, jiu-jitsu, NCAA Division II and III athletics, and more. We’re looking for people who are passionate about sports, embody accountability, collaboration, curiosity, positivity, grit, and excellence, and are motivated to help grow and elevate the communities we serve. THE ROLE: FloSports is looking for a Live Events Producer to join our Production team. A FloSports Producer is on the front lines creating our most valuable product and the ideal candidate will be an enthusiastic, talented, highly-technical live broadcast professional with a passion for providing high-quality live event coverage. This role will lead setup and execution in the field, and excel in handling the curveballs that come from live sports production. The Producer will develop the rundown, oversee pre-planning, prep the crew and commentary team with the storylines and coverage plan, and ensure our equipment inventory is received and returned in working order. You’ll think quickly on your feet and adapt to the live story being told. You are the eyes and ears of our customer. This position is a road-warrior requiring an ability to travel up to 80% and work evenings/weekends/holidays. RESPONSIBILITIES: - Travel regularly around the country to produce broadcasts for various events including wrestling, grappling, track & field, marching band, cheerleading, football, basketball, softball, and baseball among others. International travel is also a possibility. - Work closely with internal departments and external partners to coordinate broadcast needs. - Work closely with and help manage production team personnel, including event directors, producers, on-air talent, editors, graphics designers and operators, scoring systems personnel. - Ready to step into multiple roles depending on the show execution - Identify and share best practices. Create and maintain rundowns and tech books. - Participate in and organize an efficient technical setup and tear down. - Perform thorough inventory checks both before and after each show. - Take ownership of production quality and help to drive improvements. - Fully invested in every stage of the production process, from pre-production, the live broadcast, post-event review and event recaps. - Manage production planning details through a task tracker, schedules, establish timelines and create event documentation, including tech books. - Troubleshoot technology issues and production problems logically, calmly and efficiently. Escalate issues as needed. - Take ownership of production quality and help to drive improvements - Build and maintain relationships with partners, vendors, crew, and other event stakeholders. KNOWLEDGE, SKILLS AND ABILITIES: - Familiarity with on-site, remote, and cloud based production models. - Proven experience producing events in a live streaming or broadcast environment. - Experience with storytelling, editing, shooting, lighting, and audio. - Critical thinking and troubleshooting experience. - Ability to lead, execute and deliver in a fast-paced, sometimes stressful environment. - Familiarity with software based production tools, such as OBS and vMix, as well as Blackmagic ATEM. - Familiarity with Prosumer level cameras (i.e. Panasonic CX350 and CX10, Marshall POV cameras, Panasonic PTZ, etc.) and fiber optic cabling and connectivity. - Ability to manage simultaneous tasks and communicate progress with multiple parties. - Self-managing skills to dig into projects, search out necessary information, set timelines and be able to stick to them. - Ability to communicate efficiently and effectively with show talent prior to and throughout the execution of the broadcast to further storylines and keep the event relevant. - Familiarity with broadcast graphics systems is a strong plus (Singular Live, Ross Expression, Chyron, GT Title, Characterworks). - Experience with Google and/or Excel spreadsheets and data integration with graphics systems a plus. - Ability to meet high travel requirements, including weekends and holidays. OUR COMMITMENT TO DIVERSITY: FloSports exists to elevate the communities, athletes, and sports that have too often been overlooked. That mission starts with our own team. We believe that a diverse, inclusive workplace—one where different perspectives are sought out, heard, and valued—is essential to building a company that can truly serve the full spectrum of sports fans. We are committed to creating a fair and equitable environment where people from all backgrounds can thrive. To help mitigate bias and expand opportunity, FloSports uses a blind recruiting process that supports more objective, inclusive hiring decisions. We’re intentional in our practices because we believe the best ideas and innovations come from teams that reflect the diversity of the world around us. OUR BENEFITS: - Recognized three years in a row as a Top Workplace by the Austin-American Statesman - Flexibility at work - you can take control of your profession and personal schedule - All-hands events hosted annually in beautiful Austin, Texas - Annual equity awards for all top performers - Competitive and comprehensive medical, dental and vision plans - Peace of mind through company-paid short-term disability, long-term disability and life insurance - Generous 401(K) company match vested immediately - Progressive parental leave policies - Flexible paid time off - Hack-a-thons and a full calendar of team-building and social events - Company donation to youth teams and leagues that our employees coach - Stocked snack bar, catered lunch and breakfast tacos every week", "summaryDescription" : "Live Producer at FloSports. Skills: Live event production, Broadcast production, Event execution. Travel regularly to produce broadcasts. Coordinate broadcast needs", "createdAt" : "2026-06-14T06:41:42.337", "lastUpdated" : "2026-06-15T13:15:28.688", "ingestTimestamp" : "2026-06-14T06:41:42.337", "mongoId" : "6a2ca0e674d8ee00a09a3ad9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Live broadcast production", "Event production", "Live event production", "Broadcast production", "Event execution", "Storytelling", "Editing", "Shooting", "Lighting", "Audio", "Critical thinking", "Troubleshooting", "Self-managing skills", "Task tracker", "Schedules", "Timelines", "Live sports production", "Live streaming", "Broadcast environment", "OBS", "VMix", "Blackmagic ATEM" ], "skillCount" : 22, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 608.6977, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2adaa374d8ee00a071c5b0", "title" : "Customer Service Representative (Phone Banker)", "company" : "Wells Fargo", "industry" : "Financial Services", "salary" : { "min" : 360000.0, "max" : 540000.0, "currency" : "PHP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Customer Service Representative in Taguig City, Philippines, adjusted for the banking industry and company size." }, "location" : "Taguig City, Philippines", "locations" : [ "Taguig City, Philippines" ], "timestamp" : "2026-06-15T00:23:44.954", "fingerprint" : "8a80d371fea9338c33c8a8e1421d334d5a6cfe0079cdd5065dc7a39265a3ba93", "source" : "workday", "language" : "en", "applyUrl" : "https://wd1.myworkdaysite.com/recruiting/wf/WellsFargoJobs/job/Taguig-City-Philippines/Customer-Service-Representative--Phone-Banker-_R-552646", "externalId" : "R-552646", "industryFunction" : { }, "locationPoint" : "14.5243,121.0792", "structuredLocations" : [ { "city" : "Taguig City", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.5270538,121.0744942" } ], "locationText" : "Taguig City, Philippines", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "professionalSkills" : [ "Financial products", "Financial services" ], "majorSkills" : "Customer service, Customer relationships", "majorSkillsList" : [ "Customer service", "Customer relationships" ], "coreResponsibilities" : "Support customers, Improve inquiries or issues, Answer inquiries, Resolve problems, Provide best-in-class customer experience, Adhere to work guidelines, Adhere to policies, Adhere to regulations, Navigate multiple computer systems, Receive direction from supervisor, Escalate questions to senior employees, Escalate issues to senior employees, Interact with team on basic information, Interact with internal customers, Interact with external customers", "teamCollaboration" : "Interact with team", "domainKnowledge" : "Checking accounts; Savings accounts", "domainList" : [ "checking-accounts", "savings-accounts" ], "domainSpecificKnowledge" : [ "Checking accounts", "Savings accounts" ], "specialRequirements" : "Working in shifting schedules, Working graveyard shifts, Working weekends, Working holidays, Split rest days, Non-consecutive days off, Pure voice process, Inbound calls, Outbound calls, Attend required training, Work additional hours", "qualificationsBasic" : "6+ months Customer Service experience, 6+ months Financial Services experience, 6+ months Contact Center experience", "qualificationsPreferred" : "6+ months banking experience, 6+ months financial services experience, Two years of college education", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**About this role:** Wells Fargo is seeking a Customer Service Representative who will provide frontline voice customer service for Wells Fargo checking and savings account holders. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. **In this role, you will:** * Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment * Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems * Regularly receive direction from supervisor and escalate questions and issues to more senior employees * Interact with team on basic information, plus internal or external customers **Required Qualifications:** * 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** * 6+ months of experience in banking and financial services or equivalent is preferred but not required. * Successful completion of at least two years of college education in any field of study, at either the undergraduate or graduate level. **Job Expectations:** * Must be amenable to working in shifting schedules, including graveyard shifts, weekends, and holidays. * Must be open to split rest days or non-consecutive days off. * Must be amenable to onsite work; office is located in McKinley, Taguig City. * Must be willing to support a pure voice process and take inbound and/or outbound calls. * Must be able to attend full duration of required training period. * Ability to work additional hours as needed. **Posting End Date:** _***Job posting may come down early due to volume of applicants.**_ **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit [Disability Inclusion at Wells Fargo](https://www.wellsfargojobs.com/en/diversity/disability-inclusion/). **Drug and Alcohol Policy** **** Wells Fargo maintains a drug free workplace. Please see our [Drug and Alcohol Policy](https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. #DNP-IND", "summaryDescription" : "Customer Service Representative (Phone Banker) at Wells Fargo. Skills: Customer service, Customer relationships. Support customers. Improve inquiries or issues", "postedDate" : "2026-06-11T06:55:28.950", "createdAt" : "2026-06-12T06:55:28.883", "lastUpdated" : "2026-06-15T00:23:44.954", "ingestTimestamp" : "2026-06-12T06:55:28.883", "mongoId" : "6a2adaa374d8ee00a071c5b0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://wd1.myworkdaysite.com/recruiting/wf/WellsFargoJobs/job/Taguig-City-Philippines/Customer-Service-Representative--Phone-Banker-_R-552646", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Customer service", "Customer relationships", "Financial products", "Financial services", "Checking accounts", "Savings accounts" ], "skillCount" : 6, "jobCategory" : "customer-service", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 590.75073, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a30811cf292fd229c068df7", "title" : "Email Activation Specialist - Fixed Term Contract", "company" : "LinkedIn", "industry" : "Internet", "salary" : { "min" : 48000.0, "max" : 72000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Mid-level Email Activation Specialist in Bulgaria, adjusted for the technology industry and remote work." }, "location" : "Mexico City, CDMX, MX", "locations" : [ "Mexico City", "CDMX", "MX" ], "timestamp" : "2026-06-16T10:12:32.295", "fingerprint" : "b589f55bc81e6f36eb8d3a9797afd2ac1c63d8e7a860618767a262033484e55f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/LinkedIn3/744000132289579-email-activation-specialist-fixed-term-contract", "externalId" : "744000132289579", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "HTML, CSS, SQL", "professionalSkills" : [ "Email Campaign Management", "Workflow Automation", "A/B Testing", "Quality Assurance", "Responsive Email Development", "Cross-functional Collaboration", "Adaptable Communication", "Project Management", "Multitasking" ], "hardSkillsList" : [ "Email marketing", "HTML", "CSS", "SQL" ], "hardSkills" : [ { "name" : "Email marketing", "level" : "intermediate" }, { "name" : "HTML", "level" : "intermediate" }, { "name" : "CSS", "level" : "intermediate" }, { "name" : "SQL", "level" : "intermediate" } ], "majorSkills" : "Email marketing, Campaign management, Workflow automation", "majorSkillsList" : [ "Email marketing", "Campaign management", "Workflow automation" ], "coreResponsibilities" : "Execute email campaigns, Build emails and workflows, Create audience segments, Set up tests, Schedule email campaigns, Create and manage workflows, Set up and execute A/B tests, Perform QA for email campaigns, Ensure accurate rendering, Launch campaigns, Ensure ongoing deployment success, Troubleshoot rendering issues, Troubleshoot performance issues, Collaborate with cross-functional teams, Define execution requirements, Communicate execution requirements, Define timing, Communicate timing, Define SLAs, Communicate SLAs", "teamCollaboration" : "Cross-functional teams", "projectManagementSkills" : [ "Project Management", "Multitasking" ], "domainKnowledge" : "Email marketing", "domainList" : [ "email-marketing" ], "domainSpecificKnowledge" : [ "Email marketing" ], "toolProficiency" : [ "Adobe Campaign", "Stensul", "Litmus" ], "communicationSkills" : "Adaptable Communication", "problemSolvingSkills" : "Troubleshoot rendering issues; Troubleshoot performance issues", "qualificationsBasic" : "3+ years of applicable experience, 2+ years of experience deploying high volume emails, Business fluency in English", "qualificationsPreferred" : "BAS Degree, Proficient in responsive email design, Proficient in front-end development, Working knowledge of HTML/CSS, Working knowledge of SQL, Proven ability to manage multiple projects, Written and verbal communication skills in English, Familiarity with common email marketing tools", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. This role is part of LinkedIn’s broader effort to build and scale an in-house owned media agency, including the creation of tools that will significantly increase production speed and operational efficiency. As such, the position is structured as a 12-month contractor role. This role will be based in Mexico. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is remote, meaning it will be performed from the designated home work location upon time of hire, and any changes to this home work location requires a review of remote status and approval. The Owned In-House Agency Team supports the LinkedIn Owned Media team, which leads channel strategy, prioritization, and performance across Email and LinkedIn Ads. This team partners closely with Owned Media to bring campaigns to life at scale, ensuring high-quality execution and operational excellence across a complex portfolio. This includes driving execution of campaign builds, QA, and reporting insights based on the Owned Media team's strategy and priorities. This team also plays a key role in enabling efficiency and consistency through the use and enablement of technology, automation, and tooling -- delivering impact through execution, scalability, and continuous improvement within a high-performing marketing organization. We are seeking an Email Activation Specialist to join our team at Mexico. This role is responsible for producing and launching a high volume of email workflows with varying complexities using Adobe Campaign, our email service provider. In this position, you will be building, QA'ing, and launching email campaigns. The ideal candidate will have a strong background in deploying high volume emails using different email marketing tools, specializing in HTML/CSS, SQL, and dynamic content scripts. They are responsible for email creation, workflow configuration, campaign segmentation, and QA. If you have a passion for email marketing and are looking to make an impact in a dynamic environment, we encourage you to apply for this exciting opportunity. Responsibilities * End-to-end execution of email campaigns including; building emails and workflows, creating audience segments, setting up tests, and scheduling email campaigns * Create and manage workflows to support campaign objectives * Set up and execute A/B test email campaigns * Perform QA via a QA checklist for email campaigns * Ensuring accurate rendering across different browsers, devices, and email clients * Launch and ensure ongoing deployment success of daily, weekly, or ad-hoc campaigns in Adobe Campaign * Troubleshoot rendering issues or performance issues of email campaigns * Collaborate with cross-functional teams to define and communicate execution requirements, timing, and SLAs. ## Qualifications Basic Qualifications: * 3+ years of applicable experience * 2+ years of experience deploying high volume emails in an email marketing platform * Business fluency in English, with ability to adapt messaging for varied audiences Preferred Qualifications: * BA/BS Degree * Proficient in responsive email design and front-end development. * Working knowledge of HTML/CSS and SQL * Proven ability to manage multiple projects in a deadline-driven environment. * Strong written and verbal communication skills in English, with ability to adapt messaging for varied audiences * Familiarity with common email marketing tools - Adobe Campaign preferred, Stensul or Litmus Suggested Skills: * Email Campaign Management * Workflow Automation * A/B Testing * Quality Assurance * Responsive Email Development (HTML, CSS) * Cross-functional Collaboration & Adaptable Communication * Project Management & Multitasking in Deadline-driven Environments ## Additional Information Global Data Privacy Notice and Compliance Posters for Job Candidates Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.", "summaryDescription" : "Email Activation Specialist - Fixed Term Contract at LinkedIn. Skills: Email marketing, Campaign management, Workflow automation. Execute email campaigns. Build emails and workflows", "postedDate" : "2026-06-15T21:45:09.000", "createdAt" : "2026-06-16T01:44:49.926", "lastUpdated" : "2026-06-16T10:12:32.295", "ingestTimestamp" : "2026-06-16T01:44:49.926", "mongoId" : "6a30811cf292fd229c068df7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Email marketing", "HTML", "CSS", "SQL", "Campaign management", "Workflow automation", "Email Campaign Management", "Workflow Automation", "A/B Testing", "Quality Assurance", "Responsive Email Development", "Cross-functional Collaboration", "Adaptable Communication", "Project Management", "Multitasking", "Adobe Campaign", "Stensul", "Litmus" ], "skillCount" : 18, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 589.2241, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a30730ff292fd229c000448", "title" : "Email Activation Specialist - Fixed Term Contract", "company" : "LinkedIn", "industry" : "Internet", "salary" : { "min" : 48000.0, "max" : 72000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Mid-level Email Activation Specialist in Bulgaria, adjusted for the technology industry and a remote work mode." }, "location" : "Mexico City, CDMX, MX", "locations" : [ "Mexico City", "CDMX", "MX" ], "timestamp" : "2026-06-16T10:37:34.765", "fingerprint" : "ef3a650e79dc0e25fea16d365cb42b08c77b8e5a2ccb50bb3f184f1f9bc04176", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/LinkedIn3/744000132289579-email-activation-specialist-fixed-term-contract", "externalId" : "744000132289579", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "HTML, CSS, SQL", "professionalSkills" : [ "Email Campaign Management", "Workflow Automation", "A/B Testing", "Quality Assurance", "Responsive Email Development", "Cross-functional Collaboration", "Adaptable Communication", "Project Management", "Multitasking" ], "hardSkillsList" : [ "Email marketing", "HTML", "CSS", "SQL" ], "hardSkills" : [ { "name" : "Email marketing", "level" : "intermediate" }, { "name" : "HTML", "level" : "intermediate" }, { "name" : "CSS", "level" : "intermediate" }, { "name" : "SQL", "level" : "intermediate" } ], "majorSkills" : "Email marketing, Campaign execution, Workflow configuration", "majorSkillsList" : [ "Email marketing", "Campaign execution", "Workflow configuration" ], "coreResponsibilities" : "Execute email campaigns, Build emails and workflows, Create audience segments, Set up tests, Schedule email campaigns, Create and manage workflows, Set up and execute A/B email campaigns, Perform QA for email campaigns, Ensure accurate rendering, Launch and ensure deployment success, Troubleshoot rendering issues, Troubleshoot performance issues, Collaborate with cross-functional teams", "teamCollaboration" : "Cross-functional teams", "projectManagementSkills" : [ "Project Management", "Multitasking" ], "domainKnowledge" : "Email marketing", "domainList" : [ "email-marketing" ], "domainSpecificKnowledge" : [ "Email marketing" ], "toolProficiency" : [ "Adobe Campaign", "Stensul", "Litmus" ], "communicationSkills" : "Adaptable Communication", "problemSolvingSkills" : "Troubleshooting", "qualificationsBasic" : "3+ years of applicable experience, 2+ years of experience deploying high volume emails, Business fluency in English", "qualificationsPreferred" : "BAS Degree, Proficient in responsive email design, Proficient in front-end development, Working knowledge of HTML/CSS, Working knowledge of SQL, Proven ability to manage multiple projects, Written and verbal communication skills in English, Familiarity with common email marketing tools", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. This role is part of LinkedIn’s broader effort to build and scale an in-house owned media agency, including the creation of tools that will significantly increase production speed and operational efficiency. As such, the position is structured as a 12-month contractor role. This role will be based in Mexico. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is remote, meaning it will be performed from the designated home work location upon time of hire, and any changes to this home work location requires a review of remote status and approval. The Owned In-House Agency Team supports the LinkedIn Owned Media team, which leads channel strategy, prioritization, and performance across Email and LinkedIn Ads. This team partners closely with Owned Media to bring campaigns to life at scale, ensuring high-quality execution and operational excellence across a complex portfolio. This includes driving execution of campaign builds, QA, and reporting insights based on the Owned Media team's strategy and priorities. This team also plays a key role in enabling efficiency and consistency through the use and enablement of technology, automation, and tooling -- delivering impact through execution, scalability, and continuous improvement within a high-performing marketing organization. We are seeking an Email Activation Specialist to join our team at Mexico. This role is responsible for producing and launching a high volume of email workflows with varying complexities using Adobe Campaign, our email service provider. In this position, you will be building, QA'ing, and launching email campaigns. The ideal candidate will have a strong background in deploying high volume emails using different email marketing tools, specializing in HTML/CSS, SQL, and dynamic content scripts. They are responsible for email creation, workflow configuration, campaign segmentation, and QA. If you have a passion for email marketing and are looking to make an impact in a dynamic environment, we encourage you to apply for this exciting opportunity. Responsibilities * End-to-end execution of email campaigns including; building emails and workflows, creating audience segments, setting up tests, and scheduling email campaigns * Create and manage workflows to support campaign objectives * Set up and execute A/B test email campaigns * Perform QA via a QA checklist for email campaigns * Ensuring accurate rendering across different browsers, devices, and email clients * Launch and ensure ongoing deployment success of daily, weekly, or ad-hoc campaigns in Adobe Campaign * Troubleshoot rendering issues or performance issues of email campaigns * Collaborate with cross-functional teams to define and communicate execution requirements, timing, and SLAs. ## Qualifications Basic Qualifications: * 3+ years of applicable experience * 2+ years of experience deploying high volume emails in an email marketing platform * Business fluency in English, with ability to adapt messaging for varied audiences Preferred Qualifications: * BA/BS Degree * Proficient in responsive email design and front-end development. * Working knowledge of HTML/CSS and SQL * Proven ability to manage multiple projects in a deadline-driven environment. * Strong written and verbal communication skills in English, with ability to adapt messaging for varied audiences * Familiarity with common email marketing tools - Adobe Campaign preferred, Stensul or Litmus Suggested Skills: * Email Campaign Management * Workflow Automation * A/B Testing * Quality Assurance * Responsive Email Development (HTML, CSS) * Cross-functional Collaboration & Adaptable Communication * Project Management & Multitasking in Deadline-driven Environments ## Additional Information Global Data Privacy Notice and Compliance Posters for Job Candidates Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.", "summaryDescription" : "Email Activation Specialist - Fixed Term Contract at LinkedIn. Skills: Email marketing, Campaign execution, Workflow configuration. Execute email campaigns. Build emails and workflows", "postedDate" : "2026-06-15T21:45:09.000", "createdAt" : "2026-06-16T01:38:26.111", "lastUpdated" : "2026-06-16T10:37:34.765", "ingestTimestamp" : "2026-06-16T01:38:26.111", "mongoId" : "6a30730ff292fd229c000448", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Email marketing", "HTML", "CSS", "SQL", "Campaign execution", "Workflow configuration", "Email Campaign Management", "Workflow Automation", "A/B Testing", "Quality Assurance", "Responsive Email Development", "Cross-functional Collaboration", "Adaptable Communication", "Project Management", "Multitasking", "Adobe Campaign", "Stensul", "Litmus" ], "skillCount" : 18, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 589.2241, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2c6d5374d8ee00a091e26a", "title" : "Phone Specialist", "company" : "Ent Credit Union", "industry" : "Financial Services", "salary" : { "min" : 22.0, "max" : 23.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Apple Valley, MN, United States", "locations" : [ "Apple Valley", "MN", "United States" ], "timestamp" : "2026-06-16T04:24:38.740", "fingerprint" : "a5c11f02a5c3e02fc8badb4c4c3f6d439c7226c82d34e1b0f77b9c7765a65b7e", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/EntCreditUnion1/744000131693787-phone-specialist", "externalId" : "744000131693787", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Apple Valley", "state" : "Minnesota", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "44.7319094,-93.2177200" } ], "locationText" : "Apple Valley, Minnesota, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Customer Service", "Problem solving", "Negotiation" ], "majorSkills" : "Member service, Inquiry resolution, Cross selling", "majorSkillsList" : [ "Member service", "Inquiry resolution", "Cross selling" ], "coreResponsibilities" : "Answer incoming calls, Assist members with questions, Support member success, Improve moderately complex inquiries, Resolve member issues, Educate members on products, Cross sell products, Make qualified referrals, Maintain a positive attitude, Demonstrate genuine interest in members, De-escalate situations, Guide members through troubleshooting, Meet or exceed call center metrics, Research and problem solve, Refer members to appropriate departments", "domainKnowledge" : "Financial industry; Credit Union products; Deposit products; Loan products; Fee income products", "domainList" : [ "financial-industry", "credit-union-products", "deposit-products", "loan-products", "fee-income-products" ], "domainSpecificKnowledge" : [ "Financial industry", "Credit Union products", "Deposit products", "Loan products", "Fee income products" ], "communicationSkills" : "Verbal communication; Written communication", "continuousLearning" : "Tuition reimbursement", "problemSolvingSkills" : "Troubleshooting; Research", "outcomesObjectives" : "Meet or exceed call center metrics", "qualificationsBasic" : "High School or equivalent education", "qualificationsPreferred" : "2-4 years previous telephone or call center experience, Experience or background in financial institution, Basic knowledge of the financial industry", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click [here](https://wings.cutogether.com/). We are hiring Phone Specialists for our upcoming training class starting on July 20th! These are onsite roles in Apple Valley, MN. Shifts Available: * Monday-Friday 10:30am-7:00pm and rotating Saturdays 9am - 1pm * Monday, Tuesday, Wednesday and Friday 8:30am-7:00pm and rotating Saturdays 9am -1pm * Monday, Wednesday, Thursday and Friday 7:30am-6:00pm and rotating Saturdays 9am-1pm * Monday, Wednesday, Thursday and Friday 7:00am-5:30pm and rotating Saturdays 9am-1pm * All Saturday shifts rotate every 4th weekend (one weekend per month) PRIMARY PURPOSE: The Phone Specialist is a highly self-motivated individual that is passionate about providing premier member service through member requests and inquiries. The role offers the opportunity to utilize multiple skill sets as we assist, problem solve, educate, and resolve the member’s needs. ESSENTIAL FUNCTIONS: * Answering incoming calls to assist members with questions and concerns. * Support member success and seek ways to improve moderately complex inquiries or issues from members regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication. * Perform routine tasks such as answering inquiries, resolving problems, and providing a best-in-class member experience while adhering to work guidelines, policies, and regulations. * Properly diagnose and perform research to resolve moderately complex member issues including communicating with other departments for issue resolution. * Proactively educate members on the features and benefit of the Credit Union’s products and services and actively cross sell and make qualified referrals for additional appropriate loan, deposit and fee income products and services. * Ability to maintain a positive attitude during stressful situations. * Demonstrate a genuine interest in members and ask questions to resolve the members concern while understanding how Wings can help meet their needs. * De-escalate situations involving dissatisfied members, offering patient assistance and support. * Guide members through troubleshooting or navigating the company website. * Strive to meet or exceed call center metrics while providing excellent member service. * Ability to research and problem solve on the go. * Refer members to appropriate departments when necessary, for loan applications, new member applications and new services. ## Qualifications * High School or equivalent education required. * 2-4 years previous telephone or call center experience preferred. * Experience or background in financial institution preferred. * Basic knowledge of the financial industry. * Well-developed Customer Service skills. * Strong telephone and interpersonal skills. * Good problem solving and negotiation skills. * Ability to identify and resolve/escalate problems with minimal guidance. * Effective written and verbal communication skills. * Proficient computer navigation skills using a variety of software packages including Microsoft Office applications. * Ability to plan and prioritize multiple processes effectively with strong attention to detail. * Good time management skills to maximize the number of members that can be assisted while maintaining a high level of customer service. * Ability to represent the Credit Union and display a professional appearance both in person as well as on the phone. ## Additional Information Pay Range: $22.50-$23.50/hr plus 5% annual target bonus. The estimated hiring range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. BENEFITS: * Generous 401(k) match * 401k Discretionary Profit Sharing * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Short Term and Long Term Disability * Health Savings Account with company contribution * Employee Assistance Program * Paid Vacation, Sick, Floating Holidays and Volunteer Time Off * Paid Holidays * Tuition Reimbursement * Paid Parental Leave", "summaryDescription" : "Phone Specialist at Ent Credit Union. Skills: Member service, Inquiry resolution, Cross selling. Answer incoming calls. Assist members with questions", "postedDate" : "2026-06-11T14:38:05.000", "createdAt" : "2026-06-14T19:12:28.927", "lastUpdated" : "2026-06-16T04:24:38.740", "ingestTimestamp" : "2026-06-14T19:12:28.927", "mongoId" : "6a2c6d5374d8ee00a091e26a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45760, "salaryAnnualMax" : 47840, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Member service", "Inquiry resolution", "Cross selling", "Customer Service", "Problem solving", "Negotiation", "Financial industry", "Credit Union products", "Deposit products", "Loan products", "Fee income products" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 587.859, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Banking", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf48497", "title" : "Customer Service Agent", "company" : "Alphabe Insight Inc", "industry" : "Market Research", "salary" : { "min" : 33000.0, "max" : 37000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Columbus, OH, United States", "locations" : [ "Columbus", "OH", "United States" ], "timestamp" : "2026-06-16T09:33:16.490", "fingerprint" : "c28c1e81d1266ac135e503714bfbfabf68e764ae99f6b3c26b6b3eec224fe4fd", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132233689-customer-service-agent", "externalId" : "744000132233689", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Assist customers with questions, Resolve customer inquiries, Ensure positive customer experience, Provide accurate information on products, Resolve customer issues professionally, Maintain accurate customer records, Collaborate with internal departments, Follow established procedures, Identify customer needs, Recommend appropriate solutions", "teamCollaboration" : "Collaborate with internal departments", "communicationSkills" : "Verbal communication skills; Written communication skills", "continuousLearning" : "Professional Development; Skill Enhancement; Hands-On Training; Ongoing Mentorship", "problemSolvingSkills" : "Problem-solving mindset", "outcomesObjectives" : "Ensure customer satisfaction; Contribute to positive customer experience", "qualificationsBasic" : "Basic computer proficiency, Willingness to learn new systems", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Elevare Branding, we believe exceptional brands are built through creativity, precision, and operational excellence. Our team is dedicated to delivering high-quality branding solutions while fostering a collaborative and growth-oriented work environment. We are currently seeking a detail-focused Production Assistant who is eager to contribute to a fast-paced and professional team. Elevare Branding is seeking a professional and customer-focused Customer Service Agent to join our growing team in Columbus, OH. In this role, you will serve as a key point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive experience with every interaction. The ideal candidate is an excellent communicator who enjoys helping people, solving problems, and contributing to a team-oriented environment. Responsibilities * Assist customers with questions, concerns, and service-related inquiries. * Provide accurate information regarding company products and services. * Resolve customer issues in a professional and timely manner. * Maintain detailed and accurate customer records. * Collaborate with internal departments to ensure customer satisfaction. * Follow established procedures and company standards during customer interactions. * Identify customer needs and recommend appropriate solutions. * Contribute to a positive and supportive customer experience. ## Qualifications * Strong verbal and written communication skills. * Excellent interpersonal and relationship-building abilities. * Strong organizational and time-management skills. * Ability to multitask and prioritize responsibilities effectively. * Problem-solving mindset with strong attention to detail. * Professional demeanor and customer-focused attitude. * Ability to work both independently and collaboratively. * Adaptability in a fast-paced environment. * Basic computer proficiency and willingness to learn new systems. ## Additional Information * Competitive Salary ($33,000 – $37,000 annually) * Career Growth and Advancement Opportunities * Professional Development and Skill Enhancement * Supportive and Collaborative Work Environment * Hands-On Training and Ongoing Mentorship * Valuable Customer Relations Experience * Performance-Based Growth Opportunities * Stable Full-Time Position * Dynamic and Inclusive Company Culture", "summaryDescription" : "Customer Service Agent at Alphabe Insight Inc. Assist customers with questions. Resolve customer inquiries", "postedDate" : "2026-06-15T15:27:14.000", "createdAt" : "2026-06-15T23:42:36.823", "lastUpdated" : "2026-06-16T09:33:16.490", "ingestTimestamp" : "2026-06-15T23:42:36.823", "mongoId" : "6a305981f292fd229cf48497", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 33000, "salaryAnnualMax" : 37000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 583.33545, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307a2df292fd229c038eb2", "title" : "Senior Email & Lifecycle Marketing Manager", "company" : "StackAdapt", "industry" : "SaaS", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Email & Lifecycle Marketing Manager in Bulgaria, adjusted for the technology industry and remote work." }, "location" : "Canada", "locations" : [ "Canada" ], "timestamp" : "2026-06-16T13:05:30.018", "fingerprint" : "efa315894fbbc9df345ef015d20d6a417fdf06c72e2c830b2e7ab0f6ad54aaa6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/stackadapt/jobs/4281713009", "externalId" : "4281713009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Marketing automation", "professionalSkills" : [ "Lifecycle marketing", "Email marketing strategy", "Funnel conversion", "Workflow logic", "Database segmentation", "Program performance evaluation", "Data translation", "Strategic thinking", "Hands-on execution" ], "hardSkillsList" : [ "Email marketing", "Lifecycle marketing", "Marketing automation", "Workflow automation", "Segmentation modeling", "A/B testing", "Deliverability optimization", "Reporting dashboards" ], "hardSkills" : [ { "name" : "Email marketing", "level" : "intermediate" }, { "name" : "Lifecycle marketing", "level" : "intermediate" }, { "name" : "Marketing automation", "level" : "intermediate" }, { "name" : "Workflow automation", "level" : "intermediate" }, { "name" : "Segmentation modeling", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Deliverability optimization", "level" : "intermediate" }, { "name" : "Reporting dashboards", "level" : "intermediate" } ], "majorSkills" : "Lifecycle marketing, Email marketing, Marketing automation, Growth marketing", "majorSkillsList" : [ "Lifecycle marketing", "Email marketing", "Marketing automation", "Growth marketing" ], "coreResponsibilities" : "Design end-to-end global lifecycle marketing programs, Execute end-to-end global lifecycle marketing programs, Manage lead nurture workflows, Manage onboarding workflows, Manage re-engagement workflows, Manage expansion workflows, Maximize customer lifetime value, Own global promotional send calendar, Own audience segmentation, Own frequency management, Spike engagement across segments, Keep deliverability spotless, Build marketing automation architecture, Manage marketing automation architecture, Increase Lead-to-MQL conversion, Own email channel strategy, Own email channel performance, Deploy A/B testing frameworks, Deploy deliverability optimizations, Ensure messages hit inbox, Own email program reporting, Own lifecycle program reporting, Build reporting dashboards, Track channel health, Translate campaign data into insights, Develop audience segmentation models, Maintain audience segmentation models, Enable personalized communication, Enable relevant communication, Lock step with pipeline targets, Lock step with broader campaign calendars", "teamCollaboration" : "Performance Marketing; Integrated Marketing; EMEA/APAC Marketing; Marketing Operations; Product Marketing; Revenue Operations; Sales", "domainKnowledge" : "Customer journey; Programmatic advertising; Marketing channels; Brand growth; Lead-to-MQL conversion; Pipeline generation; CRM integration; Data Hub integration", "domainList" : [ "customer-journey", "programmatic-advertising", "marketing-channels", "brand-growth", "lead-to-mql-conversion", "pipeline-generation", "crm-integration", "data-hub-integration" ], "domainSpecificKnowledge" : [ "Customer journey", "Programmatic advertising", "Marketing channels", "Brand growth", "Lead-to-MQL conversion", "Pipeline generation", "CRM integration", "Data Hub integration" ], "toolProficiency" : [ "HubSpot", "Marketo" ], "communicationSkills" : "Communicate results clearly", "continuousLearning" : "Courses; Books; Certifications", "problemSolvingSkills" : "Evaluate program performance; Translate data findings; Optimize programs", "outcomesObjectives" : "Boost Lead-to-MQL conversion rates; Accelerate pipeline generation; Hit pipeline goals; Maximize customer lifetime value", "qualificationsBasic" : "Proven expertise in lifecycle marketing, Proven expertise in email marketing strategy, Proven expertise in marketing automation, Track record of building programs that measurably improve funnel conversion, Prior working experience with marketing automation platforms, Prior working experience with CRM systems, Building complex workflow logic, Database segmentation, Analytical mindset, Ability to independently evaluate program performance, Ability to translate data findings into optimizations, Ability to communicate results clearly to stakeholders, Experience collaborating cross-functionally, Demonstrated ability to manage multiple programs simultaneously, Demonstrated ability to balance strategic thinking with hands-on execution, Demonstrated ability to operate with autonomy", "qualificationsPreferred" : "Experience managing global or multi-region email programs", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. StackAdapt's Growth Marketing team is at the heart of how we generate and convert demand, and email is one of our most powerful channels to drive brand growth and revenue. As we scale our go-to-market motion, we're looking for a strategic, execution-oriented Senior Email & Lifecycle Marketing Manager to own and evolve how we engage prospects and customers across every stage of their journey. In this role, you will architect StackAdapt’s scalable lifecycle infrastructure, unifying paid and owned media workflows to move the right audiences through the funnel at the right time. You will directly boost our Lead-to-MQL conversion rates and accelerate pipeline generation, working at the intersection of strategy, data, and creative execution. This role reports to the Director of Performance Marketing. You will partner closely with Performance Marketing, Integrated Marketing, EMEA/APAC Marketing, Marketing Operations, Product Marketing, and Revenue Operations to ensure lifecycle programs hit pipeline goals, messaging aligns with our core identity, and automation integrates with our CRM and Data Hub. StackAdapt is a Remote First company. We are open to candidates located anywhere in Canada for this position. What you’ll do Design and execute end-to-end global lifecycle marketing programs, including lead nurture, onboarding, re-engagement, and expansion workflows across email and owned channels to maximize customer lifetime value. Own the global promotional send calendar, audience segmentation, and frequency management to spike engagement across prospect and customer segments while keeping deliverability spotless. Build and manage marketing automation architecture—including orchestration flows and trigger-based workflows—to continuously increase Lead-to-MQL conversion. Own email channel strategy and performance, deploying rigorous A/B testing frameworks and deliverability optimizations to ensure our messages consistently hit the inbox. Own email and lifecycle program reporting, building dashboards that track channel health so you can translate campaign data into clear, actionable insights for cross-functional stakeholders. Develop and maintain audience segmentation models that enable personalized, relevant communication at scale across prospect and customer databases. Partner with Marketing Operations, Integrated Marketing, Performance Marketing, and Sales to lock step with pipeline targets and broader campaign calendars. What you bring Proven expertise in lifecycle marketing, email marketing strategy, and marketing automation—with a track record of building programs that measurably improve funnel conversion. Prior working experience with marketing automation platforms (e.g., HubSpot, Marketo, or equivalent) and CRM systems, including building complex workflow logic and database segmentation. Strong analytical mindset with the ability to independently evaluate program performance, translate data findings into optimizations, and communicate results clearly to stakeholders. Experience collaborating cross-functionally with Performance Marketing, Integrated Marketing, Marketing Operations, Design, Regional Marketing, and Revenue Operations teams in a fast-paced environment. Demonstrated ability to manage multiple programs simultaneously, balance strategic thinking with hands-on execution, and operate with autonomy in a remote-first organization. Experience managing global or multi-region email programs is preferred. The compensation range listed for this role reflects the expected base salary for candidates located in Ontario, Canada. It is informed by market data and the approved budget for this position. StackAdapt maintains different compensation ranges for roles across other countries and regions, and final offers will be aligned to the candidate’s current location. This range represents base salary only. Depending on the role, candidates may also be eligible for additional compensation such as annual bonuses, commissions, equity awards, and a comprehensive benefits package. Factors Influencing Final Compensation: The final compensation offer will be determined by a variety of factors, which may include, but are not limited to: the candidate's specific experience, technical skills, knowledge, abilities, and relevant education, licensure, and certifications. Other business factors, such as organizational needs and budget alignment, may also be considered in the final offer. Ontario Salary Band $100,000—$118,750 CAD StackAdapter's Enjoy: Highly competitive salary Retirement/ 401K/ Pension Savings globally Competitive Paid time off packages including birthday's off! Access to a comprehensive mental health care program Health benefits from day one of employment Work from home reimbursements Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto Robust training and onboarding program Coverage and support of personal development initiatives (conferences, courses, books etc) Access to StackAdapt programmatic courses and certifications to support continuous learning An awesome parental leave program A friendly, welcoming, and supportive culture Our social and team events! Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies. StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know. We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: G2 Top Software for 2026 2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work® #1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising To learn more about our privacy practices, please see our Privacy Policy. #LI-REMOTE", "summaryDescription" : "Senior Email & Lifecycle Marketing Manager at StackAdapt. Skills: Lifecycle marketing, Email marketing, Marketing automation, Growth marketing. Design end-to-end global lifecycle marketing programs. Execute end-to-end global lifecycle marketing programs", "postedDate" : "2026-06-16T01:18:54.322", "createdAt" : "2026-06-16T01:18:54.322", "lastUpdated" : "2026-06-16T13:05:30.018", "ingestTimestamp" : "2026-06-16T01:18:54.322", "mongoId" : "6a307a2df292fd229c038eb2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Email marketing", "Lifecycle marketing", "Marketing automation", "Workflow automation", "Segmentation modeling", "A/B testing", "Deliverability optimization", "Reporting dashboards", "Growth marketing", "Email marketing strategy", "Funnel conversion", "Workflow logic", "Database segmentation", "Program performance evaluation", "Data translation", "Strategic thinking", "Hands-on execution", "Customer journey", "Programmatic advertising", "Marketing channels", "Brand growth", "Lead-to-MQL conversion", "Pipeline generation", "CRM integration", "Data Hub integration", "HubSpot", "Marketo" ], "skillCount" : 27, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "_score" : 578.1928, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a21ad3574d8ee00a0cc2510", "title" : "Campaign and Creative Manager, Live Events", "company" : "Amazon Support Services Costa Rica SRL", "industry" : "Administrative Support, Account Management, Advertising", "salary" : { "min" : 2.75E7, "max" : 4.0E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Manager in Media in Heredia, Costa Rica, adjusted for company size and industry." }, "location" : "Heredia, Heredia, CRI", "locations" : [ "Heredia, Heredia, CRI" ], "timestamp" : "2026-06-15T02:12:08.688", "fingerprint" : "f5cb5fb0dec12d7089055713cb0fc04da407e22d183d95bad9cb34b262c8506e", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10439980/apply", "externalId" : "5c82a912-c09c-49be-b93c-25ee392e6c6c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Heredia", "state" : "Heredia", "country" : "Costa Rica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "9.9984272,-84.1171215" } ], "locationText" : "Heredia, Heredia, Costa Rica", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "MS Office, Excel, Word, PowerPoint", "professionalSkills" : [ "Campaign execution", "Creative trafficking", "Process improvement", "Workflow automation" ], "hardSkillsList" : [ "ISCI coordination", "Slate management", "Creative scheduling", "Rotation management" ], "hardSkills" : [ { "name" : "ISCI coordination", "level" : "intermediate" }, { "name" : "Slate management", "level" : "intermediate" }, { "name" : "Creative scheduling", "level" : "intermediate" }, { "name" : "Rotation management", "level" : "intermediate" } ], "majorSkills" : "Campaign management, Creative execution, Live broadcast advertising", "majorSkillsList" : [ "Campaign management", "Creative execution", "Live broadcast advertising" ], "coreResponsibilities" : "Manage creative trafficking workflows, Ingest assets, Perform spec QA, Traffic in platforms, Coordinate ISCI, Schedule creative, Manage creative rotation, Manage slate, Serve as point of contact, Project manage campaign execution, Support campaign troubleshooting, Identify issues proactively, Resolve issues proactively, Provide cross-property support, Adapt to shifting priorities, Analyze campaign performance data, Inform creative optimizations, Contribute to process improvement, Contribute to SOPs, Contribute to playbooks, Collaborate with cross-functional teams, Ensure seamless campaign delivery, Uphold end customer viewing experience", "teamCollaboration" : "Internal teams; External stakeholders; Account Executives; Sales Planners; Advertisers; Design team; AdOps team; Sales team; Quality Assurance team; Account Management team; Cross-functional teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Live broadcast advertising; Sports media ecosystem; Digital video delivery; Streaming media technologies", "domainList" : [ "live-broadcast-advertising", "sports-media-ecosystem", "digital-video-delivery", "streaming-media-technologies" ], "domainSpecificKnowledge" : [ "Live broadcast advertising", "Sports media ecosystem", "Digital video delivery", "Streaming media technologies" ], "toolProficiency" : [ "Extreme Reach", "Yangaroo" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Process documentation; SOPs", "innovationCreativity" : "Process improvement initiatives; Workflow automation initiatives", "problemSolvingSkills" : "Troubleshooting; Problem solvers", "qualificationsBasic" : "2+ years digital advertising experience, 2+ years broadcast advertising experience, 2+ years client-facing campaign management, Experience managing multiple projects, Experience prioritizing competing deadlines, Experience using English communication skills, Flexibility to work non-traditional hours", "qualificationsPreferred" : "Experience at TV Network, Experience at broadcaster, Experience at online streaming platform, Specializing in digital video delivery, Specializing in streaming media technologies, Familiarity with creative trafficking tools, Familiarity with broadcast playout workflows, Experience analyzing campaign performance metrics, Experience analyzing KPIs, Knowledge of sports media ecosystem, Knowledge of live broadcast advertising, Experience in multilingual environments, Experience in multi-locale environments, Familiarity with Amazon Ads products, Familiarity with programmatic advertising (DSP)", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you passionate about live sports and the future of advertising? Amazon Ads' Live Events team is redefining how brands connect with audiences during some of the world's most-watched sporting events - including the NFL's Thursday Night Football, NBA, Liga MX, Serie A, and more. We are looking for a highly motivated Campaign and Creative Manager (CCM) to join our growing team and play a critical role in delivering world-class advertising experiences for live sports broadcasts. As a CCM, you will be the operational backbone of campaign execution for Live Events, managing end-to-end creative trafficking workflows, coordinating with internal and external stakeholders, and ensuring every ad is broadcast-ready for game day. This role goes beyond traditional campaign management - you will develop expertise in live broadcast advertising, contribute to process improvements, and use data to inform creative optimizations. If you thrive in fast-paced environments, love solving complex problems, and want to be part of a team that is building something that has never been done before, we want to hear from you. This is a seasonal, 11-month position supporting our live sports broadcast calendar. Key job responsibilities Manage end-to-end creative trafficking workflows including asset ingestion, spec QA, trafficking in platforms such as Extreme Reach and Yangaroo, and ISCI coordination with playout partners Coordinate creative scheduling, rotation, and slate management to ensure ads are broadcast-ready ahead of live game air dates Serve as a point of contact for Account Executives, Sales Planners, and advertisers on creative status, timelines, and deliverables Project manage campaign execution across internal teams including Design, AdOps, Sales, Quality Assurance, and Account Management, as well as external stakeholders Support campaign troubleshooting throughout the campaign lifecycle, identifying and resolving issues proactively Provide cross-property support across multiple sports properties and locales, adapting to shifting priorities based on sports calendars Analyze campaign performance data to identify trends and inform creative optimizations Contribute to process improvement initiatives, SOPs, and playbooks to enhance cross-vertical and cross-locale efficiency Collaborate with cross-functional teams to ensure seamless campaign delivery and uphold the end customer viewing experience A day in the life You will own the creative coordination and campaign execution for live sports advertising campaigns, ensuring a frustration-free experience for advertisers while protecting the viewing experience for our customers. Your day may include coordinating creative assets with playout partners ahead of a Thursday night game, QA-ing new spots against broadcast specs, updating creative rotations based on advertiser requests, and syncing with Account Executives on upcoming campaign launches. You will work across multiple sports properties and time zones, which means flexibility and prioritization are key. CCMs on this team are not just executors - they are problem solvers who identify opportunities to improve workflows, automate processes, and raise the bar for the entire team. About the team If you love sports, solving complex advertiser challenges, and have a passion for innovation in the media space, this role sits at the intersection of all your interests. Amazon Prime Video is delivering the future of Live Sports with broadcast agreements around the world including the NFL's Thursday Night Football in the US, NBA in Brazil, Liga MX and Chivas TV in Mexico, Serie A and Copa do Brasil in Brazil, UEFA Champions League (UCL) in the UK, and Roland-Garros in France. Advertising is a crucial part of our success, and our team is building a world-class live sports ad program that benefits customers, advertisers, and league partners with unique, never-been-done-before ad experiences. This is a growing team with real opportunities for development and impact. Basic Qualifications: - Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment - Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels - 2+ years of experience in digital advertising, broadcast advertising, or client-facing campaign management roles - Strong organizational skills with the ability to prioritize competing deadlines across multiple campaigns and properties - Proficiency in MS Office tools (Excel, Word, PowerPoint) with strong attention to detail - Flexibility to work non-traditional hours as needed to support live broadcast schedules (evenings, weekends) - Experience contributing to process documentation, SOPs, or workflow automation initiatives Preferred Qualifications: - Experience working at a TV Network, broadcaster, or an online streaming platform, specializing in digital video delivery or streaming media technologies - Familiarity with creative trafficking tools (e.g., Extreme Reach, Yangaroo) and broadcast playout workflows - Experience analyzing campaign performance metrics and KPIs to inform optimizations - Knowledge of the sports media ecosystem and live broadcast advertising - Experience working in multilingual or multi-locale environments - Familiarity with Amazon Ads products or programmatic advertising (DSP) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Campaign and Creative Manager, Live Events at Amazon Support Services Costa Rica SRL. Skills: Campaign management, Creative execution, Live broadcast advertising. Manage creative trafficking workflows. Ingest assets", "postedDate" : "2026-06-13T18:43:37.307", "createdAt" : "2026-06-13T18:43:37.307", "lastUpdated" : "2026-06-15T02:12:08.688", "ingestTimestamp" : "2026-06-13T18:43:37.307", "mongoId" : "6a21ad3574d8ee00a0cc2510", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10439980/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "ISCI coordination", "Slate management", "Creative scheduling", "Rotation management", "Campaign management", "Creative execution", "Live broadcast advertising", "Campaign execution", "Creative trafficking", "Process improvement", "Workflow automation", "Project management", "Sports media ecosystem", "Digital video delivery", "Streaming media technologies", "Extreme Reach", "Yangaroo" ], "skillCount" : 17, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 577.19684, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3055daf292fd229cf2247c", "title" : "Customer Service Agent", "company" : "Sutherland", "industry" : "Telecommunications", "salary" : { "min" : 22000.0, "max" : 22000.0, "currency" : "EGP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cairo, Cairo Governorate, EG", "locations" : [ "Cairo", "Cairo Governorate", "EG" ], "timestamp" : "2026-06-16T08:12:17.153", "fingerprint" : "c70ac0cee8fcc1344cba1e4e11a5a92c49e4a0e93a15995a4968a95b82eb7ff3", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sutherland/744000132160839-customer-service-agent", "externalId" : "744000132160839", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cairo", "state" : "Cairo Governorate", "country" : "Egypt", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "30.0443879,31.2357257" } ], "locationText" : "Cairo, Cairo Governorate, Egypt", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Deliver exceptional customer support, Help customers resolve inquiries, Resolve inquiries with professionalism, Resolve inquiries with efficiency", "communicationSkills" : "English communication", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Rotational shifts, Overnight shifts included, Flexible with shift schedules, Rotational days off", "qualificationsBasic" : "Graduates only, Bachelor's degree holders, Fully dropped-out students may apply, Completed Military Service Certificate, English proficiency B2+ to C1, Excellent communication skills, Excellent interpersonal skills, Ability to work in fast-paced environment, Customer-oriented mindset, Problem-solving skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Sutherland is a global leader in digital transformation, helping some of the world's biggest brands succeed through Artificial Intelligence (AI), Automation, Cloud Engineering, and Advanced Analytics. \uD83D\uDE80 We're Hiring: English Customer Service Representatives | Sutherland \uD83D\uDE80 Looking for a great opportunity to start or grow your career with a global company? Join Sutherland and become part of a dynamic, professional, and fast-growing team! \uD83D\uDCB0 Salary: 22,000 EGP Net \uD83D\uDCE2 Position: Customer Service Agent Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. \uD83D\uDE80 ## Qualifications \uD83D\uDCCD Job Requirements: ✅ Graduates only (Bachelor's degree holders) ✅ Fully dropped-out students may apply ✅ Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable) ✅ English proficiency level: B2+ to C1 ✅ Excellent communication and interpersonal skills ✅ Ability to work in a fast-paced environment ✅ Customer-oriented mindset and problem-solving skills \uD83C\uDF81 Benefits & Perks: ✨ Net salary of 22,000 EGP \uD83D\uDE8D Transportation provided \uD83C\uDFE5 Medical insurance coverage up to 200,000 EGP \uD83D\uDCDA Fully paid training from day one (you will be paid as a full employee during the training period) \uD83D\uDCC8 Career growth and development opportunities within a multinational company \uD83C\uDF0D Professional and supportive work environment ⏰ Working Conditions: \uD83D\uDD04 Rotational shifts \uD83C\uDF19 Overnight shifts are included and candidates must be flexible with shift schedules \uD83D\uDCC5 Rotational days off according to business needs \uD83D\uDCBC If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you! \uD83D\uDCE9 Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917", "summaryDescription" : "Customer Service Agent at Sutherland. Deliver exceptional customer support. Help customers resolve inquiries", "postedDate" : "2026-06-15T09:58:27.000", "createdAt" : "2026-06-15T23:34:56.836", "lastUpdated" : "2026-06-16T08:12:17.153", "ingestTimestamp" : "2026-06-15T23:34:56.836", "mongoId" : "6a3055daf292fd229cf2247c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 575.60803, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a21ad3674d8ee00a0cc2520", "title" : "Campaign and Creative Manager, Live Events", "company" : "Amazon Support Services Costa Rica SRL", "industry" : "Sales, Advertising, Account Management", "salary" : { "min" : 2.4E7, "max" : 3.6E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Manager in Media in Heredia, Costa Rica, adjusted for company size and full-time employment." }, "location" : "Heredia, Heredia, CRI", "locations" : [ "Heredia, Heredia, CRI" ], "timestamp" : "2026-06-15T06:40:12.768", "fingerprint" : "ea51d14a523a32095cd23bc0ed5de04e468412aa1b7c84e8e4ba0ab8e17fca56", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10439972/apply", "externalId" : "3e942d14-709a-4ef2-9498-6c646732304a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Heredia", "state" : "Heredia", "country" : "Costa Rica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "9.9984272,-84.1171215" } ], "locationText" : "Heredia, Heredia, Costa Rica", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "AWS, EC2, S3, Lambda, Terraform, Docker, Kubernetes", "professionalSkills" : [ "Campaign management", "Creative trafficking", "Process improvement", "Workflow automation" ], "hardSkillsList" : [ "Asset ingestion", "Spec QA", "ISCI coordination", "Creative scheduling", "Rotation management", "Slate management", "Campaign troubleshooting", "Process documentation" ], "hardSkills" : [ { "name" : "Asset ingestion", "level" : "intermediate" }, { "name" : "Spec QA", "level" : "intermediate" }, { "name" : "ISCI coordination", "level" : "intermediate" }, { "name" : "Creative scheduling", "level" : "intermediate" }, { "name" : "Rotation management", "level" : "intermediate" }, { "name" : "Slate management", "level" : "intermediate" }, { "name" : "Campaign troubleshooting", "level" : "intermediate" }, { "name" : "Process documentation", "level" : "intermediate" } ], "majorSkills" : "Campaign execution, Creative trafficking, Live broadcast advertising", "majorSkillsList" : [ "Campaign execution", "Creative trafficking", "Live broadcast advertising" ], "coreResponsibilities" : "Manage end-to-end creative trafficking workflows, Coordinate creative scheduling, rotation, and slate management, Serve as a point of contact for Account, Project manage campaign execution across internal teams, Support campaign troubleshooting throughout the campaign lifecycle, Provide cross-property support across multiple sports properties and, Analyze campaign performance data to identify trends and, Contribute to process improvement initiatives, SOPs, and playbooks, Collaborate with cross-functional teams to ensure seamless campaign, Uphold the end customer viewing experience", "teamCollaboration" : "Internal teams; External stakeholders; Cross-functional teams; Account Executives; Sales Planners; Advertisers; Design team; AdOps team; Quality Assurance team; Account Management team", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Live sports advertising; Broadcast advertising; Sports media ecosystem; Digital video delivery; Streaming media technologies; Amazon Ads products; Programmatic advertising", "domainList" : [ "live-sports-advertising", "broadcast-advertising", "sports-media-ecosystem", "digital-video-delivery", "streaming-media-technologies", "amazon-ads-products", "programmatic-advertising" ], "domainSpecificKnowledge" : [ "Live sports advertising", "Broadcast advertising", "Sports media ecosystem", "Digital video delivery", "Streaming media technologies", "Amazon Ads products", "Programmatic advertising" ], "toolProficiency" : [ "Yangaroo", "Extreme Reach", "MS Office", "Excel", "Word", "PowerPoint" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Process documentation; SOPs; Playbooks", "innovationCreativity" : "Process improvement initiatives; Workflow automation", "problemSolvingSkills" : "Problem solving; Troubleshooting", "specialRequirements" : "Flexibility to work non-traditional hours", "qualificationsBasic" : "2+ years of experience in digital advertising, broadcast advertising, or client-facing campaign management roles, Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment, Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels, Organizational skills with the ability to prioritize competing deadlines across multiple campaigns and properties, Proficiency in MS Office tools (Excel, Word, PowerPoint) with attention to detail, Flexibility to work non-traditional hours as needed to support live broadcast schedules (evenings, weekends)", "qualificationsPreferred" : "Experience working at a TV Network, broadcaster, or an online streaming platform, specializing in digital video delivery or streaming media technologies, Familiarity with creative trafficking tools (e. g. , Extreme Reach, Yangaroo) and broadcast playout workflows, Experience analyzing campaign performance metrics and KPIs to inform optimizations, Knowledge of the sports media ecosystem and live broadcast advertising, Experience working in multilingual or multi-locale environments, Familiarity with Amazon Ads products or programmatic advertising (DSP)", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you passionate about live sports and the future of advertising? Amazon Ads' Live Events team is redefining how brands connect with audiences during some of the world's most-watched sporting events - including the NFL's Thursday Night Football, NBA, Liga MX, Serie A, and more. We are looking for a highly motivated Campaign and Creative Manager (CCM) to join our growing team and play a critical role in delivering world-class advertising experiences for live sports broadcasts. As a CCM, you will be the operational backbone of campaign execution for Live Events, managing end-to-end creative trafficking workflows, coordinating with internal and external stakeholders, and ensuring every ad is broadcast-ready for game day. This role goes beyond traditional campaign management - you will develop expertise in live broadcast advertising, contribute to process improvements, and use data to inform creative optimizations. If you thrive in fast-paced environments, love solving complex problems, and want to be part of a team that is building something that has never been done before, we want to hear from you. Key job responsibilities - Manage end-to-end creative trafficking workflows including asset ingestion, spec QA, trafficking in platforms such as Yangaroo, and ISCI coordination with playout partners . - Coordinate creative scheduling, rotation, and slate management to ensure ads are broadcast-ready ahead of live game air dates - Serve as a point of contact for Account Executives, Sales Planners, and advertisers on creative status, timelines, and deliverables - Project manage campaign execution across internal teams including Design, AdOps, Sales, Quality Assurance, and Account Management, as well as external stakeholders - Support campaign troubleshooting throughout the campaign lifecycle, identifying and resolving issues proactively - Provide cross-property support across multiple sports properties and locales, adapting to shifting priorities based on sports calendars - Analyze campaign performance data to identify trends and inform creative optimizations - Contribute to process improvement initiatives, SOPs, and playbooks to enhance cross-vertical and cross-locale efficiency - Collaborate with cross-functional teams to ensure seamless campaign delivery and uphold the end customer viewing experience A day in the life You will own the creative coordination and campaign execution for live sports advertising campaigns, ensuring a frustration-free experience for advertisers while protecting the viewing experience for our customers. Your day may include coordinating creative assets with playout partners ahead of a Thursday night game, QA-ing new spots against broadcast specs, updating creative rotations based on advertiser requests, and syncing with Account Executives on upcoming campaign launches. You will work across multiple sports properties and time zones, which means flexibility and prioritization are key. CCMs on this team are not just executors - they are problem solvers who identify opportunities to improve workflows, automate processes, and raise the bar for the entire team. About the team If you love sports, solving complex advertiser challenges, and have a passion for innovation in the media space, this role sits at the intersection of all your interests. Amazon Prime Video is delivering the future of Live Sports with broadcast agreements around the world including the NFL's Thursday Night Football in the US, NBA in Brazil, Liga MX and Chivas TV in Mexico, Serie A and Copa do Brasil in Brazil, UEFA Champions League (UCL) in the UK, and Roland-Garros in France. Advertising is a crucial part of our success, and our team is building a world-class live sports ad program that benefits customers, advertisers, and league partners with unique, never-been-done-before ad experiences. This is a growing team with real opportunities for development and impact. Basic Qualifications: - Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment - Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels - 2+ years of experience in digital advertising, broadcast advertising, or client-facing campaign management roles - Strong organizational skills with the ability to prioritize competing deadlines across multiple campaigns and properties - Proficiency in MS Office tools (Excel, Word, PowerPoint) with strong attention to detail - Flexibility to work non-traditional hours as needed to support live broadcast schedules (evenings, weekends) - Experience contributing to process documentation, SOPs, or workflow automation initiatives Preferred Qualifications: - Experience working at a TV Network, broadcaster, or an online streaming platform, specializing in digital video delivery or streaming media technologies - Familiarity with creative trafficking tools (e.g., Extreme Reach, Yangaroo) and broadcast playout workflows - Experience analyzing campaign performance metrics and KPIs to inform optimizations - Knowledge of the sports media ecosystem and live broadcast advertising - Experience working in multilingual or multi-locale environments - Familiarity with Amazon Ads products or programmatic advertising (DSP) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Campaign and Creative Manager, Live Events at Amazon Support Services Costa Rica SRL. Skills: Campaign execution, Creative trafficking, Live broadcast advertising. Manage end-to-end creative trafficking workflows. Coordinate creative scheduling, rotation, and slate management", "postedDate" : "2026-06-13T18:46:02.226", "createdAt" : "2026-06-13T18:46:02.226", "lastUpdated" : "2026-06-15T06:40:12.768", "ingestTimestamp" : "2026-06-13T18:46:02.226", "mongoId" : "6a21ad3674d8ee00a0cc2520", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10439972/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Asset ingestion", "Spec QA", "ISCI coordination", "Creative scheduling", "Rotation management", "Slate management", "Campaign troubleshooting", "Process documentation", "Campaign execution", "Creative trafficking", "Live broadcast advertising", "Campaign management", "Process improvement", "Workflow automation", "Project management", "Live sports advertising", "Broadcast advertising", "Sports media ecosystem", "Digital video delivery", "Streaming media technologies", "Amazon Ads products", "Programmatic advertising", "Yangaroo", "Extreme Reach", "MS Office", "Excel", "Word", "PowerPoint" ], "skillCount" : 28, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 575.1974, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306065f292fd229cf8c18f", "title" : "Audio Visual Technician, Live Events", "company" : "Convene", "salary" : { "min" : 30000.0, "max" : 33000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "London, England, United Kingdom", "locations" : [ "London", "England", "United Kingdom" ], "timestamp" : "2026-06-16T09:20:37.897", "fingerprint" : "e80e533f1efb0e93de2ddc744ad3e2ab973a6e7adc0d50932c3f30a7724ffe89", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/convene/jobs/8001992", "externalId" : "8001992", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "AV equipment, Lighting systems, Sound systems, Video conferencing", "professionalSkills" : [ "Event production", "AV installation", "AV maintenance", "AV troubleshooting" ], "hardSkillsList" : [ "AV system setup", "AV system operation", "AV system troubleshooting" ], "hardSkills" : [ { "name" : "AV system setup", "level" : "intermediate" }, { "name" : "AV system operation", "level" : "intermediate" }, { "name" : "AV system troubleshooting", "level" : "intermediate" } ], "majorSkills" : "Live events AV, Event production AV, AV technical support", "majorSkillsList" : [ "Live events AV", "Event production AV", "AV technical support" ], "coreResponsibilities" : "Set up AV equipment, Operate AV equipment, Test AV equipment, Troubleshoot AV equipment, Maintain AV equipment, Support live events, Assist with event production, Manage AV inventory, Collaborate with event organizers, Ensure AV systems function correctly", "teamCollaboration" : "Event production teams; Client stakeholders", "projectManagementSkills" : [ "Event planning", "Resource allocation" ], "domainKnowledge" : "Live event production; Audio visual technology", "domainList" : [ "live-event-production", "audio-visual-technology" ], "domainSpecificKnowledge" : [ "Live event production", "Audio visual technology" ], "toolProficiency" : [ "AV control systems", "Digital audio mixers", "Video switchers", "Projectors", "Displays" ], "communicationSkills" : "Client communication", "documentationSkills" : "Technical documentation", "continuousLearning" : "Stay updated on AV trends", "problemSolvingSkills" : "AV troubleshooting; Problem resolution", "specialRequirements" : "Ability to lift heavy equipment, Work flexible hours", "outcomesObjectives" : "Deliver seamless AV experiences; Ensure client satisfaction", "qualificationsBasic" : "5+ years experience, Degree in relevant field, Experience with AV equipment, Experience with live events, Experience with event production, Experience with AV installation, Experience with AV maintenance, Experience with AV troubleshooting", "qualificationsPreferred" : "Experience with lighting and sound systems, Experience with video conferencing platforms, Experience with IT networking", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship. About Convene Hospitality Group: Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team AV Operations Specialist (AV Technician), London Salary Range: £30,000-33,000/annually with eligibility for discretionary annual bonus. Schedule: Full time. Monday-Friday with varied night and weekend shifts as needed based on our event calendar. Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship Convene Hospitality Group, a global industry leader in premium meeting, event, flexible office, and membership spaces, is seeking a full-time AV Technician, also known as the AV Operations Specialist, to join our Operations team at our prestigious County Hall venue in central London. In this role, you’ll play a vital part in the seamless execution of all live events at our property, while ensuring day-to-day AV operations across the venue run smoothly. The AV Technician will exemplify a passion for hospitality, live events, and AV technology, while contributing to a positive and inclusive employee culture. Reporting directly to both the General Manager and the Technology Manager, this dedicated in-house, salaried position offers the opportunity to bring technical expertise and a service mindset together to create exceptional client and guest experiences. What You’ll Do: The AV Operations Specialist provides and supports all services used to deliver technology to our customers and associates including networking, desktop support, audio, video, HSIA, audio & video conferencing, webcasting, and basic lighting for different types of meetings and events. The AV Operations Specialist works closely with customers and the AV Management Team to deliver an excellent meeting, conference, and working experience. The person in this role also works directly with the property and event teams to deliver excellent client experiences. Provide ad-hoc troubleshooting and assistance to customers of all technology competency levels. Troubleshoot AV equipment, including but not limited to audio, video, lighting, computer networking systems, and hardware. Evaluation and troubleshooting of personal computer hardware and software, peripheral devices, mobile devices, and network component problems. Pre-program coordination with property teams, and the AV Operations Manager, ensuring that all their technological needs are met and in place for their arrival. Provide genuine anticipatory customer service by establishing good working relationships with Convene team members, divisions, and vendors. Attend PEO, Pre-Con, and pre-production meetings as needed. Support day-to-day floor operations, including set and strike, operating in room equipment, facilitating and supporting other AV Property Functions. Develop and maintain positive relationships with clients and assist with any reasonable requests during programs. Interact with the Production team to ensure a thorough understanding of the client experience with Convene prior to the start of their meeting/event. Assist in any areas of daily operation. Participate in collaborative project efforts with both the technology team and other departments. Review all departmental SOPs on a quarterly basis. Maintain and uphold Convenes cultural standards Perform other duties as requested by management. Show initiative and drive to solve problems. Portray a polished, professional image according to Convene dress code standards. What We Look For: 3+ years’ experience in supporting AV and IT equipment and computer software systems. Customer service or hospitality experience preferred. Demonstrate knowledge of audiovisual equipment including analog/digital audio mixers, wireless microphone systems, seamless video switchers, and projectors/displays. Possess a basic understanding of Crestron and other central control systems. Basic knowledge of data networking principles, architecture, and applications. Experience in the basic installation, configuration, operation and administration of operating systems, applications and hardware for Macs, PCs, LANs, servers. Proficient in Microsoft Office and Apple iWorks suite of business applications. Flexible, long, and weekend hours sometimes required. Ability to move, lift, carry, push, pull, and place objects up to 25 pounds without assistance. Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Ability to stand, sit, or walk for an extended period of time. Ability to climb and work on a ladder for lengthy periods of time. Equipment & Technical Qualifications: Audio: 4-48 channel analog/digital mixers, wireless microphone lavaliers and handhelds, push-to-talk microphone systems, audio recorders. Familiarity with Biamp Server/Forte systems is a plus. Video: Switchers, projectors, LCD displays, LED Video Walls, Media Server familiarity a plus Lighting: Familiarity with Lighting Maps, lighting concepts, and lighting best practices, familiarity with rigging. IT: Wi-Fi troubleshooting, connecting hardline internet, Knowledge of DHCP/Static IP addressing, operating, other collaboration tools and equipment Hybrid: Familiarity with virtual meeting and event platform functions as well as livestreaming technologies including cameras, encoders, and lighting, and transmission protocols i. e. RTMPs/HLS/SRT. Control: Familiarity with Crestron control systems and associated hardware, familiarity with AVoIP fundamentals a plus Who We Are: Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U. S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities. Learn more at https://convene.com/. We’re Here For You: Health and Wellness Private medical insurance Subsidised eye care Subsidised fitness membership Employee Assistance Program: well-being support and personal advice programme Time Off and Work-Life Balance 25 days annual leave plus bank holidays, and company sick pay Financial Support and Benefits Bonus scheme Interest-free loan for rail season tickets & further education Subsidised bicycle purchase through Cycle to Work scheme Professional Development and Recognition Continuous professional and personal development support Employee recognition and reward programs to mark achievements and milestones Community and Impact Opportunities to volunteer, donate, and participate in community give-back initiatives The opportunity to have a significant impact on your team and the business in the work that you do Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives. #LI-LC1", "summaryDescription" : "Audio Visual Technician, Live Events at Convene. Skills: Live events AV, Event production AV, AV technical support. Set up AV equipment. Operate AV equipment", "postedDate" : "2026-06-15T23:24:22.440", "createdAt" : "2026-06-15T23:24:22.440", "lastUpdated" : "2026-06-16T09:20:37.897", "ingestTimestamp" : "2026-06-15T23:24:22.440", "mongoId" : "6a306065f292fd229cf8c18f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "AV system setup", "AV system operation", "AV system troubleshooting", "Live events AV", "Event production AV", "AV technical support", "Event production", "AV installation", "AV maintenance", "AV troubleshooting", "Event planning", "Resource allocation", "Live event production", "Audio visual technology", "AV control systems", "Digital audio mixers", "Video switchers", "Projectors", "Displays" ], "skillCount" : 19, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 573.9625, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30730ff292fd229c000449", "title" : "Email Campaign Manager - Fixed Term Contract", "company" : "LinkedIn", "industry" : "Internet", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Mid-level Email Campaign Managers in Bulgaria, adjusted for the technology industry and a remote work mode." }, "location" : "Mexico City, CDMX, MX", "locations" : [ "Mexico City", "CDMX", "MX" ], "timestamp" : "2026-06-16T13:57:18.125", "fingerprint" : "58b28f327e79facbf5a740ff016866decebc8db5b258cc8e3a6cec0a6d57041f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/LinkedIn3/744000132289469-email-campaign-manager-fixed-term-contract", "externalId" : "744000132289469", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "HTML, CSS, SQL", "professionalSkills" : [ "Email marketing", "Project management", "Stakeholder communication" ], "hardSkillsList" : [ "Email campaign management", "Responsive email development", "Marketing automation", "Audience segmentation", "Multitasking" ], "hardSkills" : [ { "name" : "Email campaign management", "level" : "intermediate" }, { "name" : "Responsive email development", "level" : "intermediate" }, { "name" : "Marketing automation", "level" : "intermediate" }, { "name" : "Audience segmentation", "level" : "intermediate" }, { "name" : "Multitasking", "level" : "intermediate" } ], "majorSkills" : "Email campaign management, Marketing automation, Audience segmentation", "majorSkillsList" : [ "Email campaign management", "Marketing automation", "Audience segmentation" ], "coreResponsibilities" : "Oversee email marketing campaigns, Manage project timelines, Manage project scopes, Optimize email execution, Advise on campaign performance, Architect campaign workflows, Build complex workflows, Create scalable templates, Create playbooks, Create trainings, Collaborate on project management requirements, Collaborate on production requirements, Leverage shared resources, Set up A/B test campaigns, Execute A/B test campaigns, Analyze campaign performance, Report campaign results, Report recommendations, Implement email programs, Work with production teams, Ensure effective use of platforms, Ensure effective use of tools, Contribute to channel strategies, Contribute to campaign planning", "teamCollaboration" : "Cross-functional collaboration; Work with production teams", "projectManagementSkills" : [ "Project management", "Multitasking" ], "domainKnowledge" : "Email marketing platforms; Responsive email design; Front-end development", "domainList" : [ "email-marketing-platforms", "responsive-email-design", "front-end-development" ], "domainSpecificKnowledge" : [ "Email marketing platforms", "Responsive email design", "Front-end development" ], "toolProficiency" : [ "Adobe Campaign" ], "communicationSkills" : "Tailor messaging", "qualificationsBasic" : "4+ years experience deploying high-volume emails, Business fluency in English", "qualificationsPreferred" : "1+ year managing offshore teams, BAS degree, Ability to collaborate with production teams, Understand platform capabilities, Experience in Adobe Campaign, Proficient in responsive email design, Proficient in front-end development, Working knowledge of HTML/CSS, Working knowledge of SQL", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. This role is part of LinkedIn’s broader effort to build and scale an in-house owned media agency, including the creation of tools that will significantly increase production speed and operational efficiency. As such, the position is structured as a 12-month contractor role. This role will be based in Mexico. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is remote, meaning it will be performed from the designated home work location upon time of hire, and any changes to this home work location requires a review of remote status and approval. Job Overview The Owned In-House Agency Team supports the LinkedIn Owned Media team, which leads channel strategy, prioritization, and performance across Email and LinkedIn Ads. This team partners closely with Owned Media to bring campaigns to life at scale, ensuring high-quality execution and operational excellence across a complex portfolio. This includes driving execution of campaign builds, QA, and reporting insights based on the Owned Media team's strategy and priorities. This team also plays a key role in enabling efficiency and consistency through the use and enablement of technology, automation, and tooling—delivering impact through execution, scalability, and continuous improvement within a high-performing marketing organization. The Email Campaign Manager is responsible for overseeing and executing ongoing email marketing programs within a designated business line. This role provides strategic recommendations for email execution, manages project workflows, and determines resource needs for new requests. The Email Campaign Manager is accountable for implementing email programs after the Owned Media Team has established the overall channel strategy. Responsibilities * Oversee and manage the day-to-day operations of multiple email marketing campaigns to ensure timely and accurate delivery. * Manage project timelines and scopes to maintain schedule and quality standards. * Provide recommendations to optimize or advise on email execution and campaign performance. * Architect and build new and complex campaign workflows based on business requirements. * Create scalable templates, playbooks, and trainings for the production team. * Collaborate cross-functionally to determine project management and production requirements for new requests, leveraging shared resources as needed. * Set up and execute A/B test email campaigns, analyze performance, and report results and recommendations. * Implement email programs based on strategies developed by the Owned Media Team. * Work closely with production teams to ensure effective use of email marketing platforms and tools. * Contribute to the development or refinement of channel strategies as an integral part of campaign planning processes. ## Qualifications Qualifications Basic Qualifications * 4+ years of experience deploying high-volume emails using an email marketing platform or applicable experience * 1+ year of management experience; prior experience managing offshore teams is a plus * Business fluency in English, with the ability to tailor messaging for diverse audiences Preferred Qualifications * BA/BS degree * Ability to collaborate with production teams and understand platform capabilities * Experience and proficiency in Adobe Campaign * Proficient in responsive email design and front-end development * Working knowledge of HTML/CSS and SQL * Proven ability to manage multiple projects in a deadline-driven environment Suggested skills * Email Campaign Management * Responsive Email Development (HTML, CSS) * Marketing Automation & Audience Segmentation (SQL) * Project Management & Multitasking in Deadline-driven Environments * Cross-functional Leadership & Stakeholder Communication ## Additional Information Global Data Privacy Notice and Compliance Posters for Job Candidates Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.", "summaryDescription" : "Email Campaign Manager - Fixed Term Contract at LinkedIn. Skills: Email campaign management, Marketing automation, Audience segmentation. Oversee email marketing campaigns. Manage project timelines", "postedDate" : "2026-06-15T21:44:33.000", "createdAt" : "2026-06-16T01:34:31.300", "lastUpdated" : "2026-06-16T13:57:18.125", "ingestTimestamp" : "2026-06-16T01:34:31.300", "mongoId" : "6a30730ff292fd229c000449", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Email campaign management", "Responsive email development", "Marketing automation", "Audience segmentation", "Multitasking", "Email marketing", "Project management", "Stakeholder communication", "Email marketing platforms", "Responsive email design", "Front-end development", "Adobe Campaign" ], "skillCount" : 12, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 572.0497, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a21ad3574d8ee00a0cc2512", "title" : "Campaign and Creative Manager, Live Events", "company" : "Amazon Support Services Costa Rica SRL", "industry" : "Administrative Support, Account Management, Advertising", "salary" : { "min" : 2.4E7, "max" : 3.6E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Campaign and Creative Manager in Heredia, Costa Rica, adjusted for the Media industry and manager experience." }, "location" : "Heredia, Heredia, CRI", "locations" : [ "Heredia, Heredia, CRI" ], "timestamp" : "2026-06-15T05:26:59.209", "fingerprint" : "f6cdafb378f46f907a4a78ed113bc130cad9a8a6cd8270cbab7ced7dcc5f33c4", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10439978/apply", "externalId" : "06f587ed-fc50-4cf7-a65c-9829ead37b0c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Heredia", "state" : "Heredia", "country" : "Costa Rica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "9.9984272,-84.1171215" } ], "locationText" : "Heredia, Heredia, Costa Rica", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Digital advertising, Broadcast advertising, Programmatic advertising", "professionalSkills" : [ "Campaign management", "Creative trafficking", "Process improvement", "Workflow automation" ], "hardSkillsList" : [ "Asset ingestion", "Spec QA", "ISCI coordination", "Creative scheduling", "Rotation management", "Slate management", "Campaign troubleshooting", "Performance data analysis" ], "hardSkills" : [ { "name" : "Asset ingestion", "level" : "intermediate" }, { "name" : "Spec QA", "level" : "intermediate" }, { "name" : "ISCI coordination", "level" : "intermediate" }, { "name" : "Creative scheduling", "level" : "intermediate" }, { "name" : "Rotation management", "level" : "intermediate" }, { "name" : "Slate management", "level" : "intermediate" }, { "name" : "Campaign troubleshooting", "level" : "intermediate" }, { "name" : "Performance data analysis", "level" : "intermediate" } ], "majorSkills" : "Campaign execution, Creative trafficking, Live broadcast advertising", "majorSkillsList" : [ "Campaign execution", "Creative trafficking", "Live broadcast advertising" ], "coreResponsibilities" : "Manage creative trafficking workflows, Ingest assets, Perform spec QA, Traffic in platforms, Coordinate ISCI, Coordinate creative scheduling, Manage creative rotation, Manage slate, Serve as point of contact, Project manage campaign execution, Support campaign troubleshooting, Identify issues proactively, Resolve issues proactively, Provide cross-property support, Adapt to shifting priorities, Analyze campaign performance data, Inform creative optimizations, Contribute to process improvement, Contribute to SOPs, Contribute to playbooks, Collaborate to ensure seamless delivery, Uphold end customer viewing experience", "teamCollaboration" : "Internal teams; External stakeholders; Account Executives; Sales Planners; Advertisers; Design team; AdOps team; Sales team; Quality Assurance team; Account Management team; Cross-functional teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Live sports broadcasts; Live broadcast advertising; Sports media ecosystem", "domainList" : [ "live-sports-broadcasts", "live-broadcast-advertising", "sports-media-ecosystem" ], "domainSpecificKnowledge" : [ "Live sports broadcasts", "Live broadcast advertising", "Sports media ecosystem" ], "toolProficiency" : [ "Extreme Reach", "Yangaroo", "MS Office", "Excel", "Word", "PowerPoint" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Process documentation; SOPs", "innovationCreativity" : "Process improvement initiatives; Workflow automation initiatives", "problemSolvingSkills" : "Problem solving; Troubleshooting", "specialRequirements" : "Seasonal position, 11-month position, Flexibility for non-traditional hours", "qualificationsBasic" : "2+ years digital advertising experience, 2+ years broadcast advertising experience, 2+ years client-facing campaign management, Experience managing multiple projects, Experience prioritizing across teams, Experience in fast-paced environment, Experience in deadline-driven environment, Experience using English communication skills, Organizational skills, Ability to prioritize competing deadlines, Proficiency in MS Office tools, Attention to detail, Flexibility to work non-traditional hours, Experience contributing to process documentation, Experience contributing to SOPs, Experience contributing to workflow automation", "qualificationsPreferred" : "Experience at TV Network, Experience at broadcaster, Experience at online streaming platform, Experience specializing in digital video delivery, Experience specializing in streaming media technologies, Familiarity with creative trafficking tools, Familiarity with broadcast playout workflows, Experience analyzing campaign performance metrics, Experience analyzing KPIs, Knowledge of sports media ecosystem, Knowledge of live broadcast advertising, Experience working in multilingual environments, Experience working in multi-locale environments, Familiarity with Amazon Ads products, Familiarity with programmatic advertising (DSP)", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you passionate about live sports and the future of advertising? Amazon Ads' Live Events team is redefining how brands connect with audiences during some of the world's most-watched sporting events - including the NFL's Thursday Night Football, NBA, Liga MX, Serie A, and more. We are looking for a highly motivated Campaign and Creative Manager (CCM) to join our growing team and play a critical role in delivering world-class advertising experiences for live sports broadcasts. As a CCM, you will be the operational backbone of campaign execution for Live Events, managing end-to-end creative trafficking workflows, coordinating with internal and external stakeholders, and ensuring every ad is broadcast-ready for game day. This role goes beyond traditional campaign management - you will develop expertise in live broadcast advertising, contribute to process improvements, and use data to inform creative optimizations. If you thrive in fast-paced environments, love solving complex problems, and want to be part of a team that is building something that has never been done before, we want to hear from you. This is a seasonal, 11-month position supporting our live sports broadcast calendar. Key job responsibilities Manage end-to-end creative trafficking workflows including asset ingestion, spec QA, trafficking in platforms such as Extreme Reach and Yangaroo, and ISCI coordination with playout partners Coordinate creative scheduling, rotation, and slate management to ensure ads are broadcast-ready ahead of live game air dates Serve as a point of contact for Account Executives, Sales Planners, and advertisers on creative status, timelines, and deliverables Project manage campaign execution across internal teams including Design, AdOps, Sales, Quality Assurance, and Account Management, as well as external stakeholders Support campaign troubleshooting throughout the campaign lifecycle, identifying and resolving issues proactively Provide cross-property support across multiple sports properties and locales, adapting to shifting priorities based on sports calendars Analyze campaign performance data to identify trends and inform creative optimizations Contribute to process improvement initiatives, SOPs, and playbooks to enhance cross-vertical and cross-locale efficiency Collaborate with cross-functional teams to ensure seamless campaign delivery and uphold the end customer viewing experience A day in the life You will own the creative coordination and campaign execution for live sports advertising campaigns, ensuring a frustration-free experience for advertisers while protecting the viewing experience for our customers. Your day may include coordinating creative assets with playout partners ahead of a Thursday night game, QA-ing new spots against broadcast specs, updating creative rotations based on advertiser requests, and syncing with Account Executives on upcoming campaign launches. You will work across multiple sports properties and time zones, which means flexibility and prioritization are key. CCMs on this team are not just executors - they are problem solvers who identify opportunities to improve workflows, automate processes, and raise the bar for the entire team. About the team If you love sports, solving complex advertiser challenges, and have a passion for innovation in the media space, this role sits at the intersection of all your interests. Amazon Prime Video is delivering the future of Live Sports with broadcast agreements around the world including the NFL's Thursday Night Football in the US, NBA in Brazil, Liga MX and Chivas TV in Mexico, Serie A and Copa do Brasil in Brazil, UEFA Champions League (UCL) in the UK, and Roland-Garros in France. Advertising is a crucial part of our success, and our team is building a world-class live sports ad program that benefits customers, advertisers, and league partners with unique, never-been-done-before ad experiences. This is a growing team with real opportunities for development and impact. Basic Qualifications: - Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment - Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels - 2+ years of experience in digital advertising, broadcast advertising, or client-facing campaign management roles - Strong organizational skills with the ability to prioritize competing deadlines across multiple campaigns and properties - Proficiency in MS Office tools (Excel, Word, PowerPoint) with strong attention to detail - Flexibility to work non-traditional hours as needed to support live broadcast schedules (evenings, weekends) - Experience contributing to process documentation, SOPs, or workflow automation initiatives Preferred Qualifications: - Experience working at a TV Network, broadcaster, or an online streaming platform, specializing in digital video delivery or streaming media technologies - Familiarity with creative trafficking tools (e.g., Extreme Reach, Yangaroo) and broadcast playout workflows - Experience analyzing campaign performance metrics and KPIs to inform optimizations - Knowledge of the sports media ecosystem and live broadcast advertising - Experience working in multilingual or multi-locale environments - Familiarity with Amazon Ads products or programmatic advertising (DSP) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Campaign and Creative Manager, Live Events at Amazon Support Services Costa Rica SRL. Skills: Campaign execution, Creative trafficking, Live broadcast advertising. Manage creative trafficking workflows. Ingest assets", "postedDate" : "2026-06-13T15:29:34.869", "createdAt" : "2026-06-13T15:29:34.869", "lastUpdated" : "2026-06-15T05:26:59.209", "ingestTimestamp" : "2026-06-13T15:29:34.869", "mongoId" : "6a21ad3574d8ee00a0cc2512", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10439978/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Asset ingestion", "Spec QA", "ISCI coordination", "Creative scheduling", "Rotation management", "Slate management", "Campaign troubleshooting", "Performance data analysis", "Campaign execution", "Creative trafficking", "Live broadcast advertising", "Campaign management", "Process improvement", "Workflow automation", "Project management", "Live sports broadcasts", "Sports media ecosystem", "Extreme Reach", "Yangaroo", "MS Office", "Excel", "Word", "PowerPoint" ], "skillCount" : 23, "jobCategory" : "operations", "dataQualityScore" : 1.0, "_score" : 568.8594, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Advertising" }, { "id" : "6a30716df292fd229cff926f", "title" : "Customer Service Agent", "company" : "Sutherland", "industry" : "Telecommunications", "salary" : { "min" : 22000.0, "max" : 22000.0, "currency" : "EGP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cairo, Cairo Governorate, EG", "locations" : [ "Cairo", "Cairo Governorate", "EG" ], "timestamp" : "2026-06-16T15:03:39.808", "fingerprint" : "49eb84d40f5c55b23b2edf39c519c96f51fa7cc895958036f02aa1aef4eadb97", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Sutherland/744000132160839-customer-service-agent", "externalId" : "744000132160839", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cairo", "state" : "Cairo Governorate", "country" : "Egypt", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "30.0443879,31.2357257" } ], "locationText" : "Cairo, Cairo Governorate, Egypt", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Deliver exceptional customer support, Help customers resolve inquiries with professionalism, Help customers resolve inquiries with efficiency", "communicationSkills" : "English communication", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Rotational shifts, Overnight shifts included, Flexible with shift schedules, Rotational days off", "qualificationsBasic" : "Graduates only, Fully dropped-out students may apply, Males must have completed Military Service, English proficiency B2+ to C1, Excellent communication skills, Excellent interpersonal skills, Ability to work in fast-paced environment, Customer-oriented mindset, Problem-solving skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Sutherland is a global leader in digital transformation, helping some of the world's biggest brands succeed through Artificial Intelligence (AI), Automation, Cloud Engineering, and Advanced Analytics. \uD83D\uDE80 We're Hiring: English Customer Service Representatives | Sutherland \uD83D\uDE80 Looking for a great opportunity to start or grow your career with a global company? Join Sutherland and become part of a dynamic, professional, and fast-growing team! \uD83D\uDCB0 Salary: 22,000 EGP Net \uD83D\uDCE2 Position: Customer Service Agent Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. \uD83D\uDE80 ## Qualifications \uD83D\uDCCD Job Requirements: ✅ Graduates only (Bachelor's degree holders) ✅ Fully dropped-out students may apply ✅ Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable) ✅ English proficiency level: B2+ to C1 ✅ Excellent communication and interpersonal skills ✅ Ability to work in a fast-paced environment ✅ Customer-oriented mindset and problem-solving skills \uD83C\uDF81 Benefits & Perks: ✨ Net salary of 22,000 EGP \uD83D\uDE8D Transportation provided \uD83C\uDFE5 Medical insurance coverage up to 200,000 EGP \uD83D\uDCDA Fully paid training from day one (you will be paid as a full employee during the training period) \uD83D\uDCC8 Career growth and development opportunities within a multinational company \uD83C\uDF0D Professional and supportive work environment ⏰ Working Conditions: \uD83D\uDD04 Rotational shifts \uD83C\uDF19 Overnight shifts are included and candidates must be flexible with shift schedules \uD83D\uDCC5 Rotational days off according to business needs \uD83D\uDCBC If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you! \uD83D\uDCE9 Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917", "summaryDescription" : "Customer Service Agent at Sutherland. Deliver exceptional customer support. Help customers resolve inquiries with professionalism", "postedDate" : "2026-06-15T09:58:27.000", "createdAt" : "2026-06-16T01:36:43.503", "lastUpdated" : "2026-06-16T15:03:39.808", "ingestTimestamp" : "2026-06-16T01:36:43.503", "mongoId" : "6a30716df292fd229cff926f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 567.85205, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf484c3", "title" : "Customer Service Representative", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 41000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Service Representative in Los Angeles, adjusted for the Marketing industry." }, "location" : "Los Angeles, CA, United States", "locations" : [ "Los Angeles", "CA", "United States" ], "timestamp" : "2026-06-16T10:44:04.829", "fingerprint" : "b8170bdc002ac6907668b0b85c08ac323a840cb2a84b8362bbe53ef22a2c7d17", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132084494-customer-service-representative", "externalId" : "744000132084494", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Los Angeles", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "34.0536909,-118.2427660" } ], "locationText" : "Los Angeles, California, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Resolve customer complaints, Provide product information, Document customer interactions, Update customer interactions, Collaborate with departments, Address customer needs, Address product issues", "toolProficiency" : [ "CRM software", "Microsoft Office" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Problem-solving abilities", "qualificationsBasic" : "High school diploma", "qualificationsPreferred" : "College degree preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Us Welcome to Mark Rink, where creativity meets strategy, and marketing magic happens every day. We’re not just another marketing company—we’re your partners in turning ideas into impact and brands into legends. Job Description : We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will serve as the first point of contact for our valued customers, providing exceptional support and ensuring a positive experience with our company. You will be responsible for handling inquiries, resolving issues, and offering product and service information in a timely and professional manner. Responsibilities * Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve customer complaints and issues with empathy and efficiency. * Provide accurate information about products, services, and policies. * Document and update customer interactions in the CRM system. * Collaborate with other departments to address customer needs and product issues. ## Qualifications Requirements * High school diploma or equivalent; college degree preferred. * Excellent verbal and written communication skills. * Strong problem-solving abilities and attention to detail. * Ability to handle stressful situations with patience and professionalism. * Proficient in using CRM software and Microsoft Office applications. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Service Representative at Alphabe Insight Inc. Respond to customer inquiries. Resolve customer complaints", "postedDate" : "2026-06-15T00:54:42.000", "createdAt" : "2026-06-16T00:23:34.490", "lastUpdated" : "2026-06-16T10:44:04.829", "ingestTimestamp" : "2026-06-16T00:23:34.490", "mongoId" : "6a305981f292fd229cf484c3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "CRM software", "Microsoft Office" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "_score" : 567.21625, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf484d1", "title" : "Customer Service Representative", "company" : "Limitless East Marketing", "industry" : "Consumer Services", "salary" : { "min" : 52500.0, "max" : 73000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Service Representative in Boston, adjusted for the Marketing industry." }, "location" : "Boston, MA, United States", "locations" : [ "Boston", "MA", "United States" ], "timestamp" : "2026-06-16T09:28:55.849", "fingerprint" : "48253e635bbc934d636e7d80bbaf37a5844b52d415838610db43860adfd72169", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132082969-customer-service-representative", "externalId" : "744000132082969", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boston", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3588336,-71.0578303" } ], "locationText" : "Boston, Massachusetts, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Resolve customer complaints, Provide information about products, Document customer interactions, Collaborate with cross-functional teams", "teamCollaboration" : "Cross-functional teams", "toolProficiency" : [ "CRM software", "Microsoft Office suite" ], "communicationSkills" : "Verbal and written communication", "documentationSkills" : "Document customer interactions", "outcomesObjectives" : "Maintaining high satisfaction levels", "qualificationsBasic" : "Proven experience in customer service, Verbal and written communication skills, Ability to handle stressful situations", "qualificationsPreferred" : "College degree preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. Job Description: We are seeking a dedicated and detail-oriented Customer Service Representative to join our dynamic team. As a pivotal point of contact between the company and our valued customers, you will play an essential role in delivering exceptional service and ensuring customer satisfaction. The ideal candidate will possess excellent communication skills, a patient and empathetic demeanor, and the ability to handle diverse customer inquiries with professionalism and efficiency. Responsibilities: * Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve customer complaints and issues efficiently while maintaining high satisfaction levels. * Provide detailed information about products, services, and policies to customers. * Document all customer interactions accurately in the company’s CRM system. * Collaborate with cross-functional teams to address and resolve customer concerns. ## Qualifications Requirements * High school diploma or equivalent; college degree preferred. * Proven experience in customer service or related field. * Strong verbal and written communication skills. * Ability to handle stressful situations calmly and effectively. * Proficient in using CRM software and Microsoft Office suite. ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Service Representative at Limitless East Marketing. Respond to customer inquiries. Resolve customer complaints", "postedDate" : "2026-06-15T00:26:45.000", "createdAt" : "2026-06-15T23:42:39.997", "lastUpdated" : "2026-06-16T09:28:55.849", "ingestTimestamp" : "2026-06-15T23:42:39.997", "mongoId" : "6a305981f292fd229cf484d1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52500, "salaryAnnualMax" : 73000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "CRM software", "Microsoft Office suite" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 566.3201, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a21ad3574d8ee00a0cc251e", "title" : "Campaign and Creative Manager, Live Events", "company" : "Amazon Support Services Costa Rica SRL", "industry" : "Administrative Support, Account Management, Advertising", "salary" : { "min" : 2.4E7, "max" : 3.6E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Manager in Media in Heredia, Costa Rica, adjusted for company size and full-time employment." }, "location" : "Heredia, Heredia, CRI", "locations" : [ "Heredia, Heredia, CRI" ], "timestamp" : "2026-06-15T05:37:18.015", "fingerprint" : "3b72c0ac69e6f4a804a019e40b84120df3774ff1801ab07ea9c2d56fb61215f8", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10439974/apply", "externalId" : "44238591-8c48-4ec6-a090-34ecaa40043a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Heredia", "state" : "Heredia", "country" : "Costa Rica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "9.9984272,-84.1171215" } ], "locationText" : "Heredia, Heredia, Costa Rica", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Digital video delivery, Streaming media technologies, Programmatic advertising", "professionalSkills" : [ "Campaign execution", "Creative trafficking", "Process improvement", "Workflow automation" ], "hardSkillsList" : [ "Spec QA", "Creative scheduling", "Slate management", "Campaign troubleshooting" ], "softSkillsList" : [ "Problem solvers" ], "hardSkills" : [ { "name" : "Spec QA", "level" : "intermediate" }, { "name" : "Creative scheduling", "level" : "intermediate" }, { "name" : "Slate management", "level" : "intermediate" }, { "name" : "Campaign troubleshooting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem solvers" } ], "majorSkills" : "Campaign management, Creative execution, Live broadcast advertising", "majorSkillsList" : [ "Campaign management", "Creative execution", "Live broadcast advertising" ], "coreResponsibilities" : "Manage end-to-end creative trafficking workflows, Coordinate creative scheduling, Coordinate rotation, Coordinate slate management, Serve as point of contact, Project manage campaign execution, Support campaign troubleshooting, Identify issues proactively, Resolve issues proactively, Provide cross-property support, Adapt to shifting priorities, Analyze campaign performance data, Inform creative optimizations, Contribute to process improvement initiatives, Contribute to SOPs, Contribute to playbooks, Collaborate with cross-functional teams, Ensure seamless campaign delivery, Uphold end customer viewing experience", "teamCollaboration" : "Internal teams; External stakeholders; Design team; AdOps team; Sales team; Quality Assurance team; Account Management team; Cross-functional teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Live broadcast advertising; Sports media ecosystem; Digital video delivery; Streaming media technologies", "domainList" : [ "live-broadcast-advertising", "sports-media-ecosystem", "digital-video-delivery", "streaming-media-technologies" ], "domainSpecificKnowledge" : [ "Live broadcast advertising", "Sports media ecosystem", "Digital video delivery", "Streaming media technologies" ], "toolProficiency" : [ "Extreme Reach", "Yangaroo", "MS Office" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "SOPs; Playbooks", "innovationCreativity" : "Process improvement initiatives; Workflow automation", "problemSolvingSkills" : "Problem solvers; Troubleshooting", "specialRequirements" : "Work non-traditional hours", "outcomesObjectives" : "Ensure ads broadcast-ready; Enhance cross-vertical efficiency; Enhance cross-locale efficiency; Raise bar for team", "qualificationsBasic" : "2+ years digital advertising experience, 2+ years broadcast advertising experience, 2+ years client-facing campaign management, Experience managing multiple projects, Experience using English communication skills, Organizational skills, Proficiency in MS Office tools, Attention to detail, Flexibility to work non-traditional hours", "qualificationsPreferred" : "Experience at TV Network, Experience at broadcaster, Experience at online streaming platform, Specializing in digital video delivery, Specializing in streaming media technologies, Familiarity with creative trafficking tools, Familiarity with broadcast playout workflows, Experience analyzing campaign performance metrics, Experience analyzing KPIs, Knowledge of sports media ecosystem, Knowledge of live broadcast advertising, Experience working in multilingual environments, Experience working in multi-locale environments, Familiarity with Amazon Ads products, Familiarity with programmatic advertising", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you passionate about live sports and the future of advertising? Amazon Ads' Live Events team is redefining how brands connect with audiences during some of the world's most-watched sporting events - including the NFL's Thursday Night Football, NBA, Liga MX, Serie A, and more. We are looking for a highly motivated Campaign and Creative Manager (CCM) to join our growing team and play a critical role in delivering world-class advertising experiences for live sports broadcasts As a CCM, you will be the operational backbone of campaign execution for Live Events, managing end-to-end creative trafficking workflows, coordinating with internal and external stakeholders, and ensuring every ad is broadcast-ready for game day. This role goes beyond traditional campaign management - you will develop expertise in live broadcast advertising, contribute to process improvements, and use data to inform creative optimizations. If you thrive in fast-paced environments, love solving complex problems, and want to be part of a team that is building something that has never been done before, we want to hear from you. Key job responsibilities - Manage end-to-end creative trafficking workflows including asset ingestion, spec QA, trafficking in platforms such as Extreme Reach and Yangaroo, and ISCI coordination with playout partners - Coordinate creative scheduling, rotation, and slate management to ensure ads are broadcast-ready ahead of live game air dates - Serve as a point of contact for Account Executives, Sales Planners, and advertisers on creative status, timelines, and deliverables - Project manage campaign execution across internal teams including Design, AdOps, Sales, Quality Assurance, and Account Management, as well as external stakeholders - Support campaign troubleshooting throughout the campaign lifecycle, identifying and resolving issues proactively - Provide cross-property support across multiple sports properties and locales, adapting to shifting priorities based on sports calendars - Analyze campaign performance data to identify trends and inform creative optimizations - Contribute to process improvement initiatives, SOPs, and playbooks to enhance cross-vertical and cross-locale efficiency - Collaborate with cross-functional teams to ensure seamless campaign delivery and uphold the end customer viewing experience A day in the life You will own the creative coordination and campaign execution for live sports advertising campaigns, ensuring a frustration-free experience for advertisers while protecting the viewing experience for our customers. Your day may include coordinating creative assets with playout partners ahead of a Thursday night game, QA-ing new spots against broadcast specs, updating creative rotations based on advertiser requests, and syncing with Account Executives on upcoming campaign launches. You will work across multiple sports properties and time zones, which means flexibility and prioritization are key. CCMs on this team are not just executors - they are problem solvers who identify opportunities to improve workflows, automate processes, and raise the bar for the entire team. About the team If you love sports, solving complex advertiser challenges, and have a passion for innovation in the media space, this role sits at the intersection of all your interests. Amazon Prime Video is delivering the future of Live Sports with broadcast agreements around the world including the NFL's Thursday Night Football in the US, NBA in Brazil, Liga MX and Chivas TV in Mexico, Serie A and Copa do Brasil in Brazil, UEFA Champions League (UCL) in the UK, and Roland-Garros in France. Advertising is a crucial part of our success, and our team is building a world-class live sports ad program that benefits customers, advertisers, and league partners with unique, never-been-done-before ad experiences. This is a growing team with real opportunities for development and impact. Basic Qualifications: - Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment - Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels - 2+ years of experience in digital advertising, broadcast advertising, or client-facing campaign management roles - Strong organizational skills with the ability to prioritize competing deadlines across multiple campaigns and properties - Proficiency in MS Office tools (Excel, Word, PowerPoint) with strong attention to detail - Flexibility to work non-traditional hours as needed to support live broadcast schedules (evenings, weekends) - Experience contributing to process documentation, SOPs, or workflow automation initiatives Preferred Qualifications: - Experience working at a TV Network, broadcaster, or an online streaming platform, specializing in digital video delivery or streaming media technologies - Familiarity with creative trafficking tools (e.g., Extreme Reach, Yangaroo) and broadcast playout workflows - Experience analyzing campaign performance metrics and KPIs to inform optimizations - Knowledge of the sports media ecosystem and live broadcast advertising - Experience working in multilingual or multi-locale environments - Familiarity with Amazon Ads products or programmatic advertising (DSP) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Campaign and Creative Manager, Live Events at Amazon Support Services Costa Rica SRL. Skills: Campaign management, Creative execution, Live broadcast advertising. Manage end-to-end creative trafficking workflows. Coordinate creative scheduling", "postedDate" : "2026-06-13T14:38:03.451", "createdAt" : "2026-06-13T14:38:03.451", "lastUpdated" : "2026-06-15T05:37:18.015", "ingestTimestamp" : "2026-06-13T14:38:03.451", "mongoId" : "6a21ad3574d8ee00a0cc251e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10439974/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Spec QA", "Creative scheduling", "Slate management", "Campaign troubleshooting", "Problem solvers", "Campaign management", "Creative execution", "Live broadcast advertising", "Campaign execution", "Creative trafficking", "Process improvement", "Workflow automation", "Project management", "Sports media ecosystem", "Digital video delivery", "Streaming media technologies", "Extreme Reach", "Yangaroo", "MS Office" ], "skillCount" : 19, "jobCategory" : "operations", "dataQualityScore" : 1.0, "_score" : 564.707, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Advertising" }, { "id" : "6a2c79a074d8ee00a09420c2", "title" : "Salesforce Marketing Cloud Email Specialist", "company" : "Wedgewood Pharmacy", "industry" : "Healthcare", "salary" : { "min" : 90000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Portland, ME", "locations" : [ "Portland", "ME", "Swedesboro", "NJ", "US Remote" ], "timestamp" : "2026-06-16T02:58:50.662", "fingerprint" : "99bcb2634741eb0ceec9917124ef864608284636c90232d367f580daf4c6201a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/wedgewoodpharmacy/jobs/4260879009", "externalId" : "4260879009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Portland", "state" : "Maine", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6573605,-70.2586618" }, { "workMode" : "remote" } ], "locationText" : "Portland, Maine, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Develop brand strategy, Drive customer acquisition, Manage marketing campaigns, Analyze growth metrics", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care. Every role in our organization contributes to helping pets live healthier, happier lives. We are a team driven by purpose, quality, and a shared commitment to animal health. We are seeking a hands-on Salesforce Marketing Cloud Email Specialist to design, build, test, and optimize scalable, data-driven email campaigns, templates, and automated customer journeys. This role operates at the intersection of marketing strategy, customer data, and technical execution — translating business requirements into high-performing lifecycle communications within SFMC. You will partner closely with Marketing, Data Automation, and Business Intelligence teams to ensure campaigns are accurate, scalable, and performance-driven. This is a builder role with strong ownership over execution and campaign delivery. The Basics Location: Preference is to be by one of our offices in Swedesboro, NJ, Portland, ME or a remote option. Job Type: Full Time, permanent Schedule: Monday–Friday, 8 AM–5 PM Compensation: The target base pay range for this position is $90K-$105K base plus an annual bonus commensurate with the individual's experience and qualifications. Benefits: Eligible How You’ll Make an Impact Email & Template Development Build responsive, cross-client email templates and campaigns using HTML and CSS QA and test campaigns to ensure rendering accuracy across devices and inbox providers Maintain reusable, modular components and scalable template systems Data, Segmentation & Personalization Develop dynamic and personalized content using AMPscript and conditional logic Build and manage Data Extensions Support data validation, segmentation accuracy, and list hygiene processes Journey & Automation Implementation Execute lifecycle campaigns in Journey Builder (welcome, abandonment, retention, win-back) Configure and deploy triggered and scheduled sends Troubleshoot campaign logic, data issues, and journey performance Performance & Optimization Collaborate to design and deploy A/B tests and optimization strategies Monitor key campaign metrics (open rate, CTR, revenue per send, etc.) Support deliverability best practices and issue resolution Cross-Functional Collaboration Translate marketing requirements into efficient, scalable technical builds Partner with Marketing, Data Automation, and Business Intelligence to support roadmap priorities Document processes and contribute to continuous improvement initiatives What We’re Looking For Bachelor’s degree or equivalent relevant work experience 3–5 years of email development experience 2+ years hands-on Salesforce Marketing Cloud experience and SFMC Certification(s) preferred Strong proficiency in AMPscript, HTML, and CSS Experience with Email Studio, Journey Builder, and Data Extensions Familiarity with APIs or triggered send configurations Working knowledge of email deliverability best practices Experience supporting B2B, B2C, or subscription lifecycle programs Experience in Animal Health or Pharmacy Benefit Management is a plus What You’ll Love About Wedgewood Competitive compensation and benefits Opportunities for growth and career development A supportive, team-first culture where your work matters The ability to make a real impact on animal health every day Medical, dental, vision and voluntary benefit coverages Company Paid Life Insurance and disability coverage 401(k) retirement plan with generous company contribution Paid time off that increases every year Tuition reimbursement opportunities Strong internal promotion and career development programs #lp Why We Do What We Do At Wedgewood Pharmacy, your work has purpose. Every prescription you help prepare, support, or deliver contributes to improving the health and well-being of animals. We are passionate about what we do and proud to build a workplace where people feel supported, included, and valued. Our Commitment to Inclusion Wedgewood Pharmacy is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive.", "summaryDescription" : "Salesforce Marketing Cloud Email Specialist at Wedgewood Pharmacy. Develop brand strategy. Drive customer acquisition", "postedDate" : "2026-06-14T21:29:16.005", "createdAt" : "2026-06-14T21:29:16.005", "lastUpdated" : "2026-06-16T02:58:50.662", "ingestTimestamp" : "2026-06-14T21:29:16.005", "mongoId" : "6a2c79a074d8ee00a09420c2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 90000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 562.7749, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf484a1", "title" : "Customer Service Specialist", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Service Specialist in Birmingham, United States, adjusted for the Marketing industry and company size." }, "location" : "Birmingham, AL, United States", "locations" : [ "Birmingham", "AL", "United States" ], "timestamp" : "2026-06-16T10:09:43.177", "fingerprint" : "63301321d1560c81a82a7721af6aa6fab9e52561f3ebc57e33b5f573c21917b7", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132104184-customer-service-specialist", "externalId" : "744000132104184", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Birmingham", "state" : "Alabama", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.5206824,-86.8024326" } ], "locationText" : "Birmingham, Alabama, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High school diploma or college degree preferred", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Resolve customer complaints, Resolve customer issues, Provide information about products, Provide information about services, Provide information about policies, Maintain accurate records of customer interactions, Maintain accurate records of customer transactions, Collaborate with other departments, Identify priority issues, Escalate priority issues", "teamCollaboration" : "Collaborate with other departments", "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain accurate records", "continuousLearning" : "Skill development; Ongoing learning", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "Ensure customer satisfaction; Ensure top-notch service delivery", "qualificationsBasic" : "Proven customer service experience, Excellent verbal communication skills, Excellent written communication skills, Problem-solving abilities, Patience, Ability to handle stressful situations, Proficient in customer service software, Proficient in CRM systems", "qualificationsPreferred" : "College degree preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders. Position Overview We are seeking a dedicated and personable Customer Service Specialist to join our dynamic team. In this role, you will act as the first point of contact for our valued customers, providing exceptional support and ensuring top-notch service delivery. The ideal candidate will possess excellent communication skills, a problem-solving mindset, and a passion for helping others. Key Responsibilities * Respond promptly and professionally to customer inquiries via phone, email, and chat channels * Resolve customer complaints and issues efficiently and effectively to ensure satisfaction * Provide detailed information about products, services, and policies * Maintain accurate records of customer interactions and transactions * Collaborate with other departments to address complex customer needs * Identify and escalate priority issues to the appropriate teams when necessary ## Qualifications Requirements * Proven experience in a customer service or related role * Excellent verbal and written communication skills * Strong problem-solving abilities and patience * Ability to handle stressful situations calmly and professionally * Proficient in using customer service software and CRM systems * High school diploma or equivalent; college degree preferred ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Service Specialist at Alphabe Insight Inc. Respond to customer inquiries. Resolve customer complaints", "postedDate" : "2026-06-15T02:01:10.000", "createdAt" : "2026-06-16T00:01:17.340", "lastUpdated" : "2026-06-16T10:09:43.177", "ingestTimestamp" : "2026-06-16T00:01:17.340", "mongoId" : "6a305981f292fd229cf484a1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 561.1261, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a660574d8ee00a062b895", "title" : "Campaign and Creative Manager, Live Events", "company" : "Amazon Support Services Costa Rica SRL", "industry" : "Sales, Advertising, Account Management", "salary" : { "min" : 2.4E7, "max" : 3.6E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Manager in Media in Heredia, Costa Rica, adjusted for company size and full-time employment." }, "location" : "Heredia, Heredia, CRI", "locations" : [ "Heredia, Heredia, CRI" ], "timestamp" : "2026-06-15T02:16:26.156", "fingerprint" : "a798e4c7435e6229275cdacc75648cfabca7fea5e137f9baede7925768b6cecf", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10443772/apply", "externalId" : "f016f917-8394-42a3-93fe-3868acf030ff", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Heredia", "state" : "Heredia", "country" : "Costa Rica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "9.9984272,-84.1171215" } ], "locationText" : "Heredia, Heredia, Costa Rica", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Extreme Reach, Yangaroo", "professionalSkills" : [ "Campaign execution", "Creative trafficking", "Process improvement", "Workflow automation" ], "hardSkillsList" : [ "Asset ingestion", "Spec QA", "ISCI coordination", "Creative scheduling", "Rotation management", "Slate management", "Campaign troubleshooting", "Performance analysis" ], "hardSkills" : [ { "name" : "Asset ingestion", "level" : "intermediate" }, { "name" : "Spec QA", "level" : "intermediate" }, { "name" : "ISCI coordination", "level" : "intermediate" }, { "name" : "Creative scheduling", "level" : "intermediate" }, { "name" : "Rotation management", "level" : "intermediate" }, { "name" : "Slate management", "level" : "intermediate" }, { "name" : "Campaign troubleshooting", "level" : "intermediate" }, { "name" : "Performance analysis", "level" : "intermediate" } ], "majorSkills" : "Campaign management, Creative execution, Live broadcast advertising", "majorSkillsList" : [ "Campaign management", "Creative execution", "Live broadcast advertising" ], "coreResponsibilities" : "Manage creative trafficking workflows, Ingest assets, Perform spec QA, Traffic in platforms, Coordinate ISCI, Coordinate creative scheduling, Manage creative rotation, Manage slate management, Serve as point of contact, Project manage campaign execution, Support campaign troubleshooting, Identify issues proactively, Resolve issues proactively, Provide cross-property support, Adapt to shifting priorities, Analyze campaign performance data, Inform creative optimizations, Contribute to process improvement, Contribute to SOPs, Contribute to playbooks, Ensure seamless campaign delivery, Uphold end customer viewing experience", "teamCollaboration" : "Internal teams; External stakeholders; Account Executives; Sales Planners; Advertisers; Design team; AdOps team; Sales team; Quality Assurance; Account Management; Cross-functional teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Live broadcast advertising; Sports media ecosystem; Digital video delivery; Streaming media technologies; Programmatic advertising", "domainList" : [ "live-broadcast-advertising", "sports-media-ecosystem", "digital-video-delivery", "streaming-media-technologies", "programmatic-advertising" ], "domainSpecificKnowledge" : [ "Live broadcast advertising", "Sports media ecosystem", "Digital video delivery", "Streaming media technologies", "Programmatic advertising" ], "toolProficiency" : [ "MS Office", "Excel", "Word", "PowerPoint", "Extreme Reach", "Yangaroo" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Process documentation; SOPs", "innovationCreativity" : "Process improvement initiatives", "problemSolvingSkills" : "Problem solvers; Troubleshooting", "specialRequirements" : "Seasonal position, Ending February 2027, Flexibility for non-traditional hours", "outcomesObjectives" : "Ensure ads broadcast-ready; Enhance cross-vertical efficiency; Enhance cross-locale efficiency; Ensure seamless campaign delivery; Uphold end customer viewing experience", "qualificationsBasic" : "2+ years experience digital advertising, 2+ years experience broadcast advertising, 2+ years client-facing campaign management, Experience managing multiple projects, Experience using English communication skills, Organizational skills, Proficiency in MS Office tools, Flexibility to work non-traditional hours", "qualificationsPreferred" : "Experience working at TV Network, Experience working at broadcaster, Experience working at online streaming platform, Specializing in digital video delivery, Specializing in streaming media technologies, Familiarity with creative trafficking tools, Familiarity with broadcast playout workflows, Experience analyzing campaign performance metrics, Experience analyzing KPIs, Knowledge of sports media ecosystem, Knowledge of live broadcast advertising, Experience working in multilingual environments, Experience working in multi-locale environments, Familiarity with Amazon Ads products, Familiarity with programmatic advertising", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you passionate about live sports and the future of advertising? Amazon Ads' Live Events team is redefining how brands connect with audiences during some of the world's most-watched sporting events - including the NFL's Thursday Night Football, NBA, Liga MX, Serie A, and more. We are looking for a highly motivated Campaign and Creative Manager (CCM) to join our growing team and play a critical role in delivering world-class advertising experiences for live sports broadcasts. As a CCM, you will be the operational backbone of campaign execution for Live Events, managing end-to-end creative trafficking workflows, coordinating with internal and external stakeholders, and ensuring every ad is broadcast-ready for game day. This role goes beyond traditional campaign management - you will develop expertise in live broadcast advertising, contribute to process improvements, and use data to inform creative optimizations. If you thrive in fast-paced environments, love solving complex problems, and want to be part of a team that is building something that has never been done before, we want to hear from you. This is a seasonal position supporting our live sports broadcast calendar ending end of February 2027. Key job responsibilities Manage end-to-end creative trafficking workflows including asset ingestion, spec QA, trafficking in platforms such as Extreme Reach and Yangaroo, and ISCI coordination with playout partners Coordinate creative scheduling, rotation, and slate management to ensure ads are broadcast-ready ahead of live game air dates Serve as a point of contact for Account Executives, Sales Planners, and advertisers on creative status, timelines, and deliverables Project manage campaign execution across internal teams including Design, AdOps, Sales, Quality Assurance, and Account Management, as well as external stakeholders Support campaign troubleshooting throughout the campaign lifecycle, identifying and resolving issues proactively Provide cross-property support across multiple sports properties and locales, adapting to shifting priorities based on sports calendars Analyze campaign performance data to identify trends and inform creative optimizations Contribute to process improvement initiatives, SOPs, and playbooks to enhance cross-vertical and cross-locale efficiency Collaborate with cross-functional teams to ensure seamless campaign delivery and uphold the end customer viewing experience A day in the life You will own the creative coordination and campaign execution for live sports advertising campaigns, ensuring a frustration-free experience for advertisers while protecting the viewing experience for our customers. Your day may include coordinating creative assets with playout partners ahead of a Thursday night game, QA-ing new spots against broadcast specs, updating creative rotations based on advertiser requests, and syncing with Account Executives on upcoming campaign launches. You will work across multiple sports properties and time zones, which means flexibility and prioritization are key. CCMs on this team are not just executors - they are problem solvers who identify opportunities to improve workflows, automate processes, and raise the bar for the entire team. About the team If you love sports, solving complex advertiser challenges, and have a passion for innovation in the media space, this role sits at the intersection of all your interests. Amazon Prime Video is delivering the future of Live Sports with broadcast agreements around the world including the NFL's Thursday Night Football in the US, NBA in Brazil, Liga MX and Chivas TV in Mexico, Serie A and Copa do Brasil in Brazil, UEFA Champions League (UCL) in the UK, and Roland-Garros in France. Advertising is a crucial part of our success, and our team is building a world-class live sports ad program that benefits customers, advertisers, and league partners with unique, never-been-done-before ad experiences. This is a growing team with real opportunities for development and impact. Basic Qualifications: - Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment - Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels - 2+ years of experience in digital advertising, broadcast advertising, or client-facing campaign management roles - Strong organizational skills with the ability to prioritize competing deadlines across multiple campaigns and properties - Proficiency in MS Office tools (Excel, Word, PowerPoint) with strong attention to detail - Flexibility to work non-traditional hours as needed to support live broadcast schedules (evenings, weekends) - Experience contributing to process documentation, SOPs, or workflow automation initiatives Preferred Qualifications: - Experience working at a TV Network, broadcaster, or an online streaming platform, specializing in digital video delivery or streaming media technologies - Familiarity with creative trafficking tools (e.g., Extreme Reach, Yangaroo) and broadcast playout workflows - Experience analyzing campaign performance metrics and KPIs to inform optimizations - Knowledge of the sports media ecosystem and live broadcast advertising - Experience working in multilingual or multi-locale environments - Familiarity with Amazon Ads products or programmatic advertising (DSP) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Campaign and Creative Manager, Live Events at Amazon Support Services Costa Rica SRL. Skills: Campaign management, Creative execution, Live broadcast advertising. Manage creative trafficking workflows. Ingest assets", "postedDate" : "2026-06-13T11:42:31.695", "createdAt" : "2026-06-13T11:42:31.695", "lastUpdated" : "2026-06-15T02:16:26.156", "ingestTimestamp" : "2026-06-13T11:42:31.695", "mongoId" : "6a2a660574d8ee00a062b895", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10443772/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Asset ingestion", "Spec QA", "ISCI coordination", "Creative scheduling", "Rotation management", "Slate management", "Campaign troubleshooting", "Performance analysis", "Campaign management", "Creative execution", "Live broadcast advertising", "Campaign execution", "Creative trafficking", "Process improvement", "Workflow automation", "Project management", "Sports media ecosystem", "Digital video delivery", "Streaming media technologies", "Programmatic advertising", "MS Office", "Excel", "Word", "PowerPoint", "Extreme Reach", "Yangaroo" ], "skillCount" : 26, "jobCategory" : "marketing", "dataQualityScore" : 1.0, "_score" : 559.0152, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Advertising" }, { "id" : "6a2a660574d8ee00a062b894", "title" : "Campaign and Creative Manager, Live Events", "company" : "Amazon Support Services Costa Rica SRL", "industry" : "Sales, Advertising, Account Management", "salary" : { "min" : 2.5E7, "max" : 3.5E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Campaign and Creative Manager in Heredia, Costa Rica, adjusted for the Media industry and Amazon's company size." }, "location" : "Heredia, Heredia, CRI", "locations" : [ "Heredia, Heredia, CRI" ], "timestamp" : "2026-06-15T04:19:40.356", "fingerprint" : "fcc9ad20304e3f00517ff3c1e1894d588f2713e23d7f99001e340d962763c67d", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10443773/apply", "externalId" : "c1f490b9-0a88-407e-87a2-a4354e1e8f1a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Heredia", "state" : "Heredia", "country" : "Costa Rica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "9.9984272,-84.1171215" } ], "locationText" : "Heredia, Heredia, Costa Rica", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Digital advertising, Broadcast advertising, Programmatic advertising", "professionalSkills" : [ "Campaign execution", "Creative trafficking", "Process improvement", "Workflow automation" ], "hardSkillsList" : [ "Asset ingestion", "Spec QA", "ISCI coordination", "Creative scheduling", "Rotation management", "Slate management", "Campaign troubleshooting", "Performance data analysis" ], "hardSkills" : [ { "name" : "Asset ingestion", "level" : "intermediate" }, { "name" : "Spec QA", "level" : "intermediate" }, { "name" : "ISCI coordination", "level" : "intermediate" }, { "name" : "Creative scheduling", "level" : "intermediate" }, { "name" : "Rotation management", "level" : "intermediate" }, { "name" : "Slate management", "level" : "intermediate" }, { "name" : "Campaign troubleshooting", "level" : "intermediate" }, { "name" : "Performance data analysis", "level" : "intermediate" } ], "majorSkills" : "Campaign management, Creative trafficking, Live broadcast advertising", "majorSkillsList" : [ "Campaign management", "Creative trafficking", "Live broadcast advertising" ], "coreResponsibilities" : "Manage creative trafficking workflows, Ingest assets, Perform spec QA, Traffic in platforms, Coordinate ISCI, Coordinate creative scheduling, Manage creative rotation, Manage slate, Serve as point of contact, Project manage campaign execution, Support campaign troubleshooting, Identify issues proactively, Resolve issues proactively, Provide cross-property support, Adapt to shifting priorities, Analyze campaign performance data, Inform creative optimizations, Contribute to process improvement initiatives, Contribute to SOPs, Contribute to playbooks, Collaborate to ensure seamless campaign delivery, Uphold end customer viewing experience, Own creative coordination, Own campaign execution, Ensure frustration-free experience for advertisers, Protect viewing experience for customers, QA spots against broadcast specs, Update creative rotations, Sync with Account Executives", "teamCollaboration" : "Internal teams; External stakeholders; Design team; AdOps team; Sales team; Quality Assurance team; Account Management team; Cross-functional teams", "projectManagementSkills" : [ "Project management", "Prioritization" ], "domainKnowledge" : "Live sports advertising; Broadcast advertising; Digital video delivery; Streaming media; Sports media ecosystem; Amazon Ads products; Programmatic advertising", "domainList" : [ "live-sports-advertising", "broadcast-advertising", "digital-video-delivery", "streaming-media", "sports-media-ecosystem", "amazon-ads-products", "programmatic-advertising" ], "domainSpecificKnowledge" : [ "Live sports advertising", "Broadcast advertising", "Digital video delivery", "Streaming media", "Sports media ecosystem", "Amazon Ads products", "Programmatic advertising" ], "toolProficiency" : [ "Extreme Reach", "Yangaroo", "MS Office", "Excel", "Word", "PowerPoint" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Process documentation; SOPs", "innovationCreativity" : "Process improvement initiatives; Workflow automation", "problemSolvingSkills" : "Troubleshooting; Problem solvers", "specialRequirements" : "Flexibility to work non-traditional hours", "qualificationsBasic" : "2+ years digital advertising experience, 2+ years broadcast advertising experience, 2+ years client-facing campaign management experience, Experience managing multiple projects, Experience prioritizing across teams, Experience in fast-paced environment, Experience in deadline-driven environment, English communication skills, Organizational skills, Ability to prioritize competing deadlines, Proficiency in MS Office tools, Flexibility for non-traditional hours, Experience contributing to process documentation, Experience contributing to SOPs, Experience contributing to workflow automation initiatives", "qualificationsPreferred" : "Experience at TV Network, Experience at broadcaster, Experience at online streaming platform, Experience specializing in digital video delivery, Experience specializing in streaming media technologies, Familiarity with creative trafficking tools, Familiarity with broadcast playout workflows, Experience analyzing campaign performance metrics, Experience analyzing KPIs, Knowledge of sports media ecosystem, Knowledge of live broadcast advertising, Experience in multilingual environments, Experience in multi-locale environments, Familiarity with Amazon Ads products, Familiarity with programmatic advertising (DSP)", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you passionate about live sports and the future of advertising? Amazon Ads' Live Events team is redefining how brands connect with audiences during some of the world's most-watched sporting events - including the NFL's Thursday Night Football, NBA, Liga MX, Serie A, and more. We are looking for a highly motivated Campaign and Creative Manager (CCM) to join our growing team and play a critical role in delivering world-class advertising experiences for live sports broadcasts. As a CCM, you will be the operational backbone of campaign execution for Live Events, managing end-to-end creative trafficking workflows, coordinating with internal and external stakeholders, and ensuring every ad is broadcast-ready for game day. This role goes beyond traditional campaign management - you will develop expertise in live broadcast advertising, contribute to process improvements, and use data to inform creative optimizations. If you thrive in fast-paced environments, love solving complex problems, and want to be part of a team that is building something that has never been done before, we want to hear from you. This is a seasonal, 11-month position supporting our live sports broadcast calendar. Key job responsibilities Manage end-to-end creative trafficking workflows including asset ingestion, spec QA, trafficking in platforms such as Extreme Reach and Yangaroo, and ISCI coordination with playout partners Coordinate creative scheduling, rotation, and slate management to ensure ads are broadcast-ready ahead of live game air dates Serve as a point of contact for Account Executives, Sales Planners, and advertisers on creative status, timelines, and deliverables Project manage campaign execution across internal teams including Design, AdOps, Sales, Quality Assurance, and Account Management, as well as external stakeholders Support campaign troubleshooting throughout the campaign lifecycle, identifying and resolving issues proactively Provide cross-property support across multiple sports properties and locales, adapting to shifting priorities based on sports calendars Analyze campaign performance data to identify trends and inform creative optimizations Contribute to process improvement initiatives, SOPs, and playbooks to enhance cross-vertical and cross-locale efficiency Collaborate with cross-functional teams to ensure seamless campaign delivery and uphold the end customer viewing experience A day in the life You will own the creative coordination and campaign execution for live sports advertising campaigns, ensuring a frustration-free experience for advertisers while protecting the viewing experience for our customers. Your day may include coordinating creative assets with playout partners ahead of a Thursday night game, QA-ing new spots against broadcast specs, updating creative rotations based on advertiser requests, and syncing with Account Executives on upcoming campaign launches. You will work across multiple sports properties and time zones, which means flexibility and prioritization are key. CCMs on this team are not just executors - they are problem solvers who identify opportunities to improve workflows, automate processes, and raise the bar for the entire team. About the team If you love sports, solving complex advertiser challenges, and have a passion for innovation in the media space, this role sits at the intersection of all your interests. Amazon Prime Video is delivering the future of Live Sports with broadcast agreements around the world including the NFL's Thursday Night Football in the US, NBA in Brazil, Liga MX and Chivas TV in Mexico, Serie A and Copa do Brasil in Brazil, UEFA Champions League (UCL) in the UK, and Roland-Garros in France. Advertising is a crucial part of our success, and our team is building a world-class live sports ad program that benefits customers, advertisers, and league partners with unique, never-been-done-before ad experiences. This is a growing team with real opportunities for development and impact. Basic Qualifications: - Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment - Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels - 2+ years of experience in digital advertising, broadcast advertising, or client-facing campaign management roles - Strong organizational skills with the ability to prioritize competing deadlines across multiple campaigns and properties - Proficiency in MS Office tools (Excel, Word, PowerPoint) with strong attention to detail - Flexibility to work non-traditional hours as needed to support live broadcast schedules (evenings, weekends) - Experience contributing to process documentation, SOPs, or workflow automation initiatives Preferred Qualifications: - Experience working at a TV Network, broadcaster, or an online streaming platform, specializing in digital video delivery or streaming media technologies - Familiarity with creative trafficking tools (e.g., Extreme Reach, Yangaroo) and broadcast playout workflows - Experience analyzing campaign performance metrics and KPIs to inform optimizations - Knowledge of the sports media ecosystem and live broadcast advertising - Experience working in multilingual or multi-locale environments - Familiarity with Amazon Ads products or programmatic advertising (DSP) Our inclusive culture empowers Amazonians to deliver the best results for our customers. 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