{ "count" : 150055, "data" : [ { "id" : "6a2ca60474d8ee00a09b90d3", "title" : "Project Manager - Global Client Operations", "company" : "VSI", "industry" : "Media", "salary" : { "min" : 65000.0, "max" : 90000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Project Manager in the Media industry in London, UK, adjusted for company size and full-time employment." }, "location" : "London, England, United Kingdom", "locations" : [ "London", "England", "United Kingdom" ], "timestamp" : "2026-06-16T02:06:50.902", "fingerprint" : "d5dd9f7f5d496a5c836a60675569d25e93e3508ac99450e6ca0e0ca067d83670", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/vsi/jobs/4890102101", "externalId" : "4890102101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Budgeting", "Scheduling", "Quality monitoring", "Financial monitoring", "Invoice processing" ], "softSkillsList" : [ "Adaptability" ], "hardSkills" : [ { "name" : "Budgeting", "level" : "intermediate" }, { "name" : "Scheduling", "level" : "intermediate" }, { "name" : "Quality monitoring", "level" : "intermediate" }, { "name" : "Financial monitoring", "level" : "intermediate" }, { "name" : "Invoice processing", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" } ], "majorSkills" : "Project management, Client retention, Service excellence, Profitability", "majorSkillsList" : [ "Project management", "Client retention", "Service excellence", "Profitability" ], "coreResponsibilities" : "Manage full project cycles, Plan projects, Schedule projects, Budget projects, Solve project problems, Monitor deliverable quality, Deliver projects to clients, Conduct post-project reviews, Manage workflows, Complete projects on time, Control project finances, Monitor project budgets, Control project invoicing, Manage change orders, Achieve targeted profitability, Provide operational support, Advise clients on services, Pass cross-selling opportunities, Prepare project reports, Arrange production meetings, Arrange conference calls, Maintain communication channels, Deal with client issues, Deal with supplier issues, Identify improvement opportunities, Discuss client requirements, Offer advice to clients, Process supplier invoices, Process client invoices, Enter data correctly, Manage project life cycle", "teamCollaboration" : "Work with internal stakeholders; Coordinate multi-media needs; Work with clients; Work with suppliers; Work with internal team", "projectManagementSkills" : [ "Project cycles", "Planning", "Scheduling", "Budgeting", "Problem solving", "Quality monitoring", "Delivery", "Post-project review", "Timely completion", "Budget adherence", "Quality adherence", "Financial control", "Profitability targets", "Reporting", "Client communication", "Supplier management", "Process improvement" ], "domainKnowledge" : "Language localisation; Media services; Dubbing workflows; Translation workflows; Voice-over workflows; Subtitling workflows", "domainList" : [ "language-localisation", "media-services", "dubbing-workflows", "translation-workflows", "voice-over-workflows", "subtitling-workflows" ], "domainSpecificKnowledge" : [ "Language localisation", "Media services", "Dubbing workflows", "Translation workflows", "Voice-over workflows", "Subtitling workflows" ], "communicationSkills" : "Verbal communication; Written communication; Client communication; Supplier communication; Internal team communication", "innovationCreativity" : "Identifying improvement opportunities", "problemSolvingSkills" : "Problem solving; Solution focused", "outcomesObjectives" : "Ensure client retention; Ensure excellent service; Ensure profitability", "qualificationsBasic" : "Project management experience, Understanding of dubbing workflows, Ability to work to tight deadlines, Proven problem-solving skills, Good Microsoft Office skills", "qualificationsPreferred" : "Experience with OOONA Project management or similar tools", "remoteFriendly" : false, "rawDescription" : "Want to join a global company that brings the world together by producing premium media content in over 80 languages worldwide? VSI provides language localisation and media services to the biggest brands in streaming and media entertainment. Headquartered in London, VSI consists of a global network of state-of-the-art studio facilities that use the world's best voice acting talent to tell the stories of our most watched movies and television series. VSI works across a wide range of media sectors from streaming platforms, traditional broadcast television, theatrical releases and gaming. Job overview As a GCO Project Manager, one will be a part of a team working on a variety of localisation projects, ensuring client retention, excellent service and profitability. They will be working on multi- lingual translation, voice-over/dubbing and subtitling projects for various entertainment clients worldwide. The role would demand great organizational skills and to be able to work on multiple tasks while effectively switching focus between them. This is a very fast-paced role that requires someone to be proactive and effectively communicate information to all relevant stakeholders. Finally, the role might mean having to work with tight deadlines, so being able to work under pressure without losing focus is crucial. Key responsibilities Managing full project cycles from initial receipt of brief from Account Management or Sales to sign-off for invoicing - via planning, scheduling, budgeting, problem solving, monitoring quality of deliverables, delivery to clients and post-project review - all while adhering to VSI’s processes and quality standards Managing workflows to ensure projects are completed on a timely basis, within agreed budget and to a high quality at all times Close financial monitoring and control of projects through budgets, invoicing and change orders, achieving targeted levels of profitability Providing operational support to Sales and Account Management at quoting stage where needed Proactively maintaining a thorough understanding of VSI’s core businesses to be able to advise clients on our services and pass on cross-selling opportunities to Sales Preparing project reports for the account manager and/or Head of Department as required Arranging production meetings or conference calls with clients on complex projects and maintaining strong communication channels Using your initiative to deal with client or supplier issues and escalating to line manager where required Identifying improvement opportunities for projects, accounts and processes Discussing and understanding each client's specific requirements and offering advice if necessary Processing supplier and client invoices timely and accurately Working with internal tools, making sure all data is entered correctly and life cycle of projects is managed efficiently Performing any ad hoc admin Essential skills and experience Prior experience in a project management capacity in the localisation and/or media industries or similar role Understanding of the dubbing workflows. Being an excellent team player, particularly when working closely with internal stakeholders to coordinate multi-media needs across production services, ensuring consistency Effective verbal and written communication when working with clients, suppliers and internal team members Ability to work to tight deadlines, often under pressure, in a calm manner, always focusing on providing excellent customer service High motivation and solution focused with proven problem-solving and organisational skills Ability manage time effectively and prioritise tasks according to business needs Flexibility and adaptability to be able to apply last minute changes and find solutions Excellent attention to detail and time management Good Microsoft Office skills Previous experience with OOONA Project management or other similar tools will be an advantage What else is on offer? Private medical insurance Enrolment to company salary sacrifice pension scheme Discounted gym membership Cycle-to-work scheme Travel card loan Regular social activities", "summaryDescription" : "Project Manager - Global Client Operations at VSI. Skills: Project management, Client retention, Service excellence, Profitability. Manage full project cycles. Plan projects", "postedDate" : "2026-06-14T19:19:22.695", "createdAt" : "2026-06-14T19:19:22.695", "lastUpdated" : "2026-06-16T02:06:50.902", "ingestTimestamp" : "2026-06-14T19:19:22.695", "mongoId" : "6a2ca60474d8ee00a09b90d3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Budgeting", "Scheduling", "Quality monitoring", "Financial monitoring", "Invoice processing", "Adaptability", "Project management", "Client retention", "Service excellence", "Profitability", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Project cycles", "Planning", "Problem solving", "Delivery", "Post-project review", "Timely completion", "Budget adherence", "Quality adherence", "Financial control", "Profitability targets", "Reporting", "Client communication", "Supplier management", "Process improvement", "Language localisation", "Media services", "Dubbing workflows", "Translation workflows", "Voice-over workflows", "Subtitling workflows" ], "skillCount" : 36, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Media", "llmIndustryConfidence" : 0.95 }, { "id" : "6a21849174d8ee00a0c432a0", "title" : "Global Billing Operations - Client Setup and Invoicing - Manager", "company" : "Global Billing Operations", "industry" : "Financial Services", "salary" : { "min" : 2200000.0, "max" : 3500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Manager in Financial Services in Bangalore, India, adjusted for seniority and company size." }, "location" : "Bangalore, India", "locations" : [ "Bangalore, India" ], "certifications" : [ "CPA" ], "timestamp" : "2026-06-05T06:53:52.020", "fingerprint" : "fba5305dc8828fcbfb60dfc3f30816f0785c87d0137cc0a487b47e79324b259d", "source" : "workday", "language" : "en", "applyUrl" : "https://statestreet.wd1.myworkdayjobs.com/Global/job/Bangalore-India/Global-Billing-Operations--Officer---Client-Setup-and-Invoicing_R-785981-1", "externalId" : "R-785981", "industryFunction" : { }, "locationPoint" : "12.97194,77.59369", "structuredLocations" : [ { "city" : "Bangalore", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bangalore, India", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Excel, Access, PowerPoint, Word, Visio", "professionalSkills" : [ "Client setup", "Invoicing", "Reporting", "Controls", "Invoice preparation", "Receivables analytics", "Process re-engineering", "Standardization", "Automation" ], "hardSkillsList" : [ "Invoice management", "Billing operations", "Financial architecture", "Project management" ], "softSkillsList" : [ "Leadership", "Ownership", "Problem-solving", "Organization", "Multi-tasking" ], "hardSkills" : [ { "name" : "Invoice management", "level" : "intermediate" }, { "name" : "Billing operations", "level" : "intermediate" }, { "name" : "Financial architecture", "level" : "intermediate" }, { "name" : "Project management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Ownership" }, { "name" : "Problem-solving" }, { "name" : "Organization" }, { "name" : "Multi-tasking" } ], "majorSkills" : "Billing operations, Client setup, Invoicing", "majorSkillsList" : [ "Billing operations", "Client setup", "Invoicing" ], "coreResponsibilities" : "Support billing process queries, Communicate reporting and controls requirements, Manage daily deliverables of queries, Support invoice preparation, Review invoices, Analyze receivables, Assist with process re-engineering, Assist with standardization, Assist with automation, Drive increased client satisfaction, Identify and escalate issues, Assess program performance, Prepare reports for SteerCo's, Prepare decks for clients meetings, Recommend strategies to improve delivery, Manage timelines, Manage resources for invoice projects, Measure progress toward objectives, Evaluate productivity, Evaluate team efficiency, Serve as subject matter expert, Coach the team, Gather feedback for appraisals, Drive process improvements", "teamCollaboration" : "Collaborate with team members; Collaborate with clients; Collaborate with RM's; Collaborate with Business", "projectManagementSkills" : [ "Project management principles" ], "domainKnowledge" : "Global billing function; Financial architecture; Invoice processes", "domainList" : [ "global-billing-function", "financial-architecture", "invoice-processes" ], "domainSpecificKnowledge" : [ "Global billing function", "Financial architecture", "Invoice processes" ], "toolProficiency" : [ "Microsoft Office suite", "Excel pivot tables", "Excel formulas" ], "communicationSkills" : "Client communication; Reporting; Presentations", "problemSolvingSkills" : "Problem-solving; Driving solutions", "outcomesObjectives" : "Meet Account Plan objectives; Deliver high quality results timely", "qualificationsBasic" : "Bachelor's/Master's Degree in Finance, CPA Qualified, 10 to 12 years working with invoices, Experience in a global billing function, Experience at a large financial services institution", "qualificationsPreferred" : "Leadership in improving/building invoice function", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "### ### **Background:** ### State Street has established a Global Billing Function under Global Delivery, which is responsible for client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities globally, and also includes centers residing in State Street Shared Service locations in Poland, India and China. Billing Organization owns aspects of business-as-usual activities within billing areas and also drives process improvements and automation. ### ### **Basic Purpose of Job:** ### The GBO Business Support Manager will be responsible for solutioning and attending queries related to billing process including Setup and Invoicing from the Client Reps, Clients, RM’s and Business. It will be also essential to communicate the overall Reporting and Controls requirement of GBO to the CS teams across countries & regions using the service. ### ### The team would have a small and a complex engagement model (related to various Business and regions) on a day-to-day basis. The individual will be directly responsible for daily management of accurate, consistent, and timely deliverables of queries. This individual will support in invoice preparation and review including receivables analytics. ### ### In addition to Business As Usual (BAU) responsibilities as described above, this role will also be involved in process re-engineering, standardization, and automation efforts. ### ### **Responsibilities:-** ### **_Business As Usual (BAU) Activities:_** * ### Actively supporting a portfolio of projects to drive increased client satisfaction and change within our operating model to meet Account Plan objectives * ### Collaborate closely with all team members internally and externally * ### Identify and escalate issues and blockers preventing successful delivery * ### Assess program performance to apply continuous improvement to maximize ROI * ### Prepare reports & decks for SteerCo's and clients meetings * ### Recommend practical strategies to improve delivery effectiveness * ### Adopt “owner’s mind set”, work independently, and effectively manage timelines * ### Manage resources to assist with ad-hoc invoice projects * ### Measure progress toward goals; and evaluate productivity and team efficiency. Review and assess regularly with team members and with management * ### Must serve as a subject matter expert on particular invoice related issues * ### Coaches the team and gathers feedback for performance appraisals wherever applicable. ### **_Process Re-Engineering, Standardization, and Automation:_** * ### Assist with the process Re-Engineering, Standardization, and Automation efforts for invoicing * ### Responsible for ongoing process improvements ### ### **Expectations:** * ### Bachelor’s/Master’s Degree in Finance, CPA Qualified with an experience minimum of 10 to 12 years working with invoices in a global billing function at a large financial services institution. * ### Demonstrates leadership in improving/building-out the invoice function for multiple geographies and business areas * ### Assist with client solutioning processes and driving similar centralization of the end-to-end activities for the major financial institutions ### ### **Skills required:** * ### Proficiency in Microsoft Office suite (Excel, Access, PowerPoint, Word, Visio), advance levels of Excel (pivot tables, formulas, excel workbook maintenance best practices) * ### Conceptual understanding of company-wide financial architecture (GL, sub-GL technology, specialized tools) applicable to the above process groups of processes * ### Pride of ownership with the ability to deliver high quality results timely * ### Excellent communication & organization skills * ### A keen focus on problem-solving and driving solutions * ### Very strong knowledge of project management principles * ### Be comfortable in an evolving environment Highly organized with ability to multi-task and work under high pressure deadlines * ### Must be able to work in a fast paced environment # **About State Street** Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at [StateStreet.com/careers](http://statestreet.com/careers) Read our [CEO Statement](https://pp-cdn.phenompeople.com/CareerConnectResources/prod/STSTGLOBAL/documents/New-1744919504565.pdf)", "summaryDescription" : "Global Billing Operations - Client Setup and Invoicing - Manager at Global Billing Operations. Skills: Billing operations, Client setup, Invoicing. Support billing process queries. Communicate reporting and controls requirements", "postedDate" : "2026-06-03T18:21:11.114", "createdAt" : "2026-06-04T18:21:11.057", "lastUpdated" : "2026-06-05T06:53:52.020", "ingestTimestamp" : "2026-06-04T18:21:11.057", "mongoId" : "6a21849174d8ee00a0c432a0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://statestreet.wd1.myworkdayjobs.com/Global/job/Bangalore-India/Global-Billing-Operations--Officer---Client-Setup-and-Invoicing_R-785981-1", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Invoice management", "Billing operations", "Financial architecture", "Project management", "Leadership", "Ownership", "Problem-solving", "Organization", "Multi-tasking", "Client setup", "Invoicing", "Reporting", "Controls", "Invoice preparation", "Receivables analytics", "Process re-engineering", "Standardization", "Automation", "Project management principles", "Global billing function", "Invoice processes", "CPA", "Microsoft Office suite", "Excel pivot tables", "Excel formulas" ], "skillCount" : 25, "jobCategory" : "operations", "seniorityLevel" : "manager", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" }, { "id" : "6a3056b2f292fd229cf2d05c", "title" : "Manager, Pre-Billing Revenue Cycle Operations", "company" : "BAYADA Home Health Care", "salary" : { "min" : 72000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Office", "locations" : [ "Office", "Practice Support - Office" ], "timestamp" : "2026-06-16T05:25:59.133", "fingerprint" : "4b06989409591ea272379377016ef9fcc0cf4e64f4c6836f11975eba37971216", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bayada/jobs/8587817002", "externalId" : "8587817002", "industryFunction" : { }, "structuredLocations" : [ { "state" : "Massachusetts", "country" : "United States", "continent" : "na", "workMode" : "onsite" }, { "state" : "Vermont", "country" : "United States", "continent" : "na", "workMode" : "onsite" }, { "state" : "Maine", "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Massachusetts, United States; Vermont, United States; Maine, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceLevel" : "Manager", "rawDescription" : "The Manager, Pre-Billing Revenue Cycle Operations, is responsible for overseeing pre-billing and intake-related revenue cycle functions within a home health organization. This role ensures accurate patient intake, insurance verification, and related problem resolution to support timely reimbursement, regulatory compliance, and optimal cash flow. This position plays a critical role in reducing denials, improving clean claim rates, and ensuring operational excellence in the front-end revenue cycle processes specific to home health services. MINIMUM QUALIFICATIONS: Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability. Bachelor’s degree in Healthcare Administration, Business, Nursing, or related field (or equivalent experience). Five (5)+ years of revenue cycle experience, with at least two to three (2–3) years in home health or post-acute care. Demonstrated experience in front-end revenue cycle functions Strong knowledge of Medicare home health requirements and Patient-Driven Groupings Model (PDGM). Proven leadership and team management experience. Experience with home health Electronic Medical Record (EMR) platforms – e.g., Homecare Homebase (HCHB) Advanced Microsoft Office and data analysis skills. Strong written and verbal communication skills, attention to detail, and comfort interacting with all levels of management Ability to read, write and effectively communicate in English. PRIMARY RESPONSIBILITIES: Demonstrate and communicate the core values of BAYADA and The BAYADA Way. Intake & Patient Access Oversight Ensure complete and accurate insurance verification before start of care (SOC) Evaluate referrals for financial and reimbursement risk, including high-risk non-Medicare cases and high out-of[1]pocket (OOP) exposure. Partner with clinical and sales teams to ensure appropriateness of admissions and financial viability. Develop and implement front-end gatekeeping processes to avoid high-risk admissions where reimbursement is unlikely. Develop or update training materials, guides, and reference documents to support team effectiveness. Billing Readiness & Revenue Cycle Time Optimization Drive reduction in charge lag/days to bill. Support Notice of Admission (NOA) timeliness to prevent penalties and lost revenue. Revenue Integrity & Risk Mitigation Monitor and mitigate risk of non-payment, with emphasis on intake-related drivers. Provide write-off and adjustment oversight, including root cause analysis. Partner with billing and collections teams to resolve systemic front-end issues impacting reimbursement. Analyze trends in front-end errors contributing to denials or delayed billing. Data Analytics and Reporting Develop, track, and report on key performance indicators, including: Non-payment risk trends Authorization turnaround times Eligibility accuracy Charge lag and days-to-bill Front-end driven denial rates Perform data analysis to identify trends and improvement opportunities Analyze trends in front-end errors contributing to denials or delayed billing. Implement process improvements based on data insights. Demonstrate solid performance or exceed performance standards in key job dimensions/attributes as defined on the Performance Appraisal for Office Staff Perform related duties, or as required or requested by supervisor BAYADA believes that our employees are our greatest asset: Base Salary: $ 72,000-85,000 / year depending on qualifications Quarterly Bonus Opportunity BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program To learn more about BAYADA Benefits, click here As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.", "summaryDescription" : "Manager, Pre-Billing Revenue Cycle Operations at BAYADA Home Health Care", "postedDate" : "2026-06-15T23:18:11.897", "createdAt" : "2026-06-15T23:18:11.897", "lastUpdated" : "2026-06-16T05:25:59.133", "ingestTimestamp" : "2026-06-15T23:18:11.897", "mongoId" : "6a3056b2f292fd229cf2d05c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 72000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306b22f292fd229cfcf67c", "title" : "Client Operations Manager", "company" : "Ocorian", "industry" : "Financial Services", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "MUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Financial Services in Moka, Mauritius, adjusted for Manager seniority and full-time employment." }, "location" : "Moka, Moka District, MU", "locations" : [ "Moka", "Moka District", "MU" ], "timestamp" : "2026-06-16T10:55:23.912", "fingerprint" : "94cbf56e2ef188b4e7912ac261564110a5a11762796befe9dd6a3b7d9b3c5e7c", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Ocorian/744000132168997-client-operations-manager", "externalId" : "744000132168997", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Moka", "state" : "Moka District", "country" : "Mauritius", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-20.2218738,57.5027500" } ], "locationText" : "Moka, Moka District, Mauritius", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Manage client operations, Oversee daily operations, Ensure operational efficiency, Drive continuous improvement, Manage vendor relationships, Collaborate with cross-functional teams, Develop operational strategies, Monitor operational performance, Report on operational metrics, Manage operational budgets, Implement operational changes, Support business objectives", "teamCollaboration" : "Cross-functional teams", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian. Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise. Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines. What’s In It For You * Competitive salary * We are globally hybrid (please check the specifics for this role during interview process) * Flexible working hours * Private Pension Plan fully paid by the company after probation * Private medical insurance with Catastrophe cover fully paid by the company * Employee recognition program and spot bonuses Purpose of the role: The Client Operations Manager is responsible for overseeing the delivery of Client Due Diligence (CDD), Know Your Customer (KYC), periodic reviews, and project-related activities across an assigned region in the Group. The role combines hands-on production with day-to-day management of two analysts, ensuring work queues are effectively prioritised, delivered to a high standard, and aligned with Group policies and regulatory requirements. Acting as a key point of coordination between regional stakeholders and the wider Client Excellence Team (CET), the role ensures consistent execution, strong operational discipline, and continuous improvement across KYC processes. Through leadership, oversight, and technical expertise, the role supports a scalable, efficient, and risk-aware client lifecycle management framework. Main responsibilities * Provide day-to-day management, oversight, and support to more junior analysts * Allocate and prioritise work across the analyst queues to ensure optimal delivery * Review output to ensure accuracy, completeness, and adherence to quality standards * Coach and develop team members, providing feedback and technical guidance * Act as first point of escalation for complex cases and queries * Execute CDD and KYC processes for new client onboardings, periodic reviews, and trigger events * Work allocated queues across three Americas offices, ensuring tasks are completed within agreed SLAs and quality standards * Perform customer due diligence, including identification, verification of clients and related parties * Complete periodic and event-driven reviews in line with regulatory and internal policy requirements Ensure all activities are completed in accordance with AML/KYC policies, procedures, and regulatory expectations * Maintain accurate and complete client records and documentation * Identify and flag potential risks, inconsistencies, or control gaps * Monitor and manage team capacity, workflow, and pipeline volumes across multiple jurisdictions and service lines * Drive accountability for meeting productivity and quality targets * Provide regular updates on progress, risks, and backlog status * Ensure all activities align with AML/KYC policies and regulatory expectations * Prioritise tasks based on risk, deadlines, and business needs * Maintain clear and timely updates within workflow systems * Act as key contact for stakeholders and internal clients * Respond to queries and provide updates on case status * Support alignment between regional execution and Group standards #LI-LL1 #LI-Hybrid ## Qualifications * Bachelor’s degree (or equivalent) in a relevant field knowledge, skills and experience: * Strong working knowledge of AML/KYC frameworks and client lifecycle management * Experience managing complex CDD/KYC cases across multiple jurisdictions * Good understanding of risk indicators including PEPs, sanctions, and adverse media * Proven ability to manage and develop junior team members * Strong organisational skills with the ability to coordinate team workloads effectively * Comfortable balancing personal delivery with management responsibilities * Strong focus on quality, accuracy, and control * Ability to manage high-volume workflows and competing priorities * Experience working against SLAs and performance targets * Strong interpersonal and communication skills * Ability to engage with stakeholders across multiple regions and functions * Confident in providing updates, challenge, and escalation where required ## Additional Information All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are: * We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges. * We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be. * We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective. * We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes. * We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships. Equal Opportunities for Everyone Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [careers@ocorian.com](mailto:careers@ocorian.com). We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.", "summaryDescription" : "Client Operations Manager at Ocorian. Manage client operations. Oversee daily operations", "postedDate" : "2026-06-15T10:59:16.000", "createdAt" : "2026-06-16T00:27:33.412", "lastUpdated" : "2026-06-16T10:55:23.912", "ingestTimestamp" : "2026-06-16T00:27:33.412", "mongoId" : "6a306b22f292fd229cfcf67c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306865f292fd229cfc3cb9", "title" : "Client Operations Manager", "company" : "Ocorian", "industry" : "Financial Services", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "MUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Financial Services in Moka, Mauritius, adjusted for Manager seniority and full-time employment." }, "location" : "Moka, Moka District, MU", "locations" : [ "Moka", "Moka District", "MU" ], "timestamp" : "2026-06-16T10:37:19.419", "fingerprint" : "4f2e2f6d5d6fae38c3cecb6608a521aa77a52d8718c468496e94341dc38f8c38", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Ocorian/744000132168997-client-operations-manager", "externalId" : "744000132168997", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Moka", "state" : "Moka District", "country" : "Mauritius", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-20.2218738,57.5027500" } ], "locationText" : "Moka, Moka District, Mauritius", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian. Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise. Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines. What’s In It For You * Competitive salary * We are globally hybrid (please check the specifics for this role during interview process) * Flexible working hours * Private Pension Plan fully paid by the company after probation * Private medical insurance with Catastrophe cover fully paid by the company * Employee recognition program and spot bonuses Purpose of the role: The Client Operations Manager is responsible for overseeing the delivery of Client Due Diligence (CDD), Know Your Customer (KYC), periodic reviews, and project-related activities across an assigned region in the Group. The role combines hands-on production with day-to-day management of two analysts, ensuring work queues are effectively prioritised, delivered to a high standard, and aligned with Group policies and regulatory requirements. Acting as a key point of coordination between regional stakeholders and the wider Client Excellence Team (CET), the role ensures consistent execution, strong operational discipline, and continuous improvement across KYC processes. Through leadership, oversight, and technical expertise, the role supports a scalable, efficient, and risk-aware client lifecycle management framework. Main responsibilities * Provide day-to-day management, oversight, and support to more junior analysts * Allocate and prioritise work across the analyst queues to ensure optimal delivery * Review output to ensure accuracy, completeness, and adherence to quality standards * Coach and develop team members, providing feedback and technical guidance * Act as first point of escalation for complex cases and queries * Execute CDD and KYC processes for new client onboardings, periodic reviews, and trigger events * Work allocated queues across three Americas offices, ensuring tasks are completed within agreed SLAs and quality standards * Perform customer due diligence, including identification, verification of clients and related parties * Complete periodic and event-driven reviews in line with regulatory and internal policy requirements Ensure all activities are completed in accordance with AML/KYC policies, procedures, and regulatory expectations * Maintain accurate and complete client records and documentation * Identify and flag potential risks, inconsistencies, or control gaps * Monitor and manage team capacity, workflow, and pipeline volumes across multiple jurisdictions and service lines * Drive accountability for meeting productivity and quality targets * Provide regular updates on progress, risks, and backlog status * Ensure all activities align with AML/KYC policies and regulatory expectations * Prioritise tasks based on risk, deadlines, and business needs * Maintain clear and timely updates within workflow systems * Act as key contact for stakeholders and internal clients * Respond to queries and provide updates on case status * Support alignment between regional execution and Group standards #LI-LL1 #LI-Hybrid ## Qualifications * Bachelor’s degree (or equivalent) in a relevant field knowledge, skills and experience: * Strong working knowledge of AML/KYC frameworks and client lifecycle management * Experience managing complex CDD/KYC cases across multiple jurisdictions * Good understanding of risk indicators including PEPs, sanctions, and adverse media * Proven ability to manage and develop junior team members * Strong organisational skills with the ability to coordinate team workloads effectively * Comfortable balancing personal delivery with management responsibilities * Strong focus on quality, accuracy, and control * Ability to manage high-volume workflows and competing priorities * Experience working against SLAs and performance targets * Strong interpersonal and communication skills * Ability to engage with stakeholders across multiple regions and functions * Confident in providing updates, challenge, and escalation where required ## Additional Information All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are: * We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges. * We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be. * We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective. * We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes. * We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships. Equal Opportunities for Everyone Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [careers@ocorian.com](mailto:careers@ocorian.com). We’re an equal opportunity employer. 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Regulatory frameworks; Risk methodologies; Quantitative skills; SOX; Basel III/IV; MiFID II; Dodd-Frank; FINRA; SEC; FCA; GDPR; AML/KYC; Equities; Fixed income; Derivatives; Options; Futures; Swaps; FX; Structured products; Private credit; VaR; CVaR; Stress testing; Monte Carlo; Factor models; Credit scoring", "domainList" : [ "financial-instruments", "regulatory-frameworks", "risk-methodologies", "quantitative-skills", "sox", "basel-iii-iv", "mifid-ii", "dodd-frank", "finra", "sec", "fca", "gdpr", "aml-kyc", "equities", "fixed-income", "derivatives", "options", "futures", "swaps", "fx", "structured-products", "private-credit", "var", "cvar", "stress-testing", "monte-carlo", "factor-models", "credit-scoring" ], "domainSpecificKnowledge" : [ "Financial instruments", "Regulatory frameworks", "Risk methodologies", "Quantitative skills", "SOX", "Basel III/IV", "MiFID II", "Dodd-Frank", "FINRA", "SEC", "FCA", "GDPR", "AML/KYC", "Equities", "Fixed income", "Derivatives", "Options", "Futures", "Swaps", "FX", "Structured products", "Private credit", "VaR", "CVaR", "Stress testing", "Monte Carlo", "Factor models", "Credit scoring" ], "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "We are seeking our first Director of Finance & Billing Operations to join Rockbot, bringing a passion for operational excellence, systems design, and scalable revenue infrastructure. As Rockbot continues transforming how revenue flows through the business with Salesforce, MuleSoft, and Ironclad, this role will play a critical role in connecting the dots behind the scenes. You’ll help translate contracts, orders, and customer activity into accurate billing, collections, and revenue reporting. This role is ideal for someone who is a natural builder, enjoys solving complex operational challenges, and takes pride in creating scalable systems that make life easier for both customers and internal teams. You’ll inherit a billing environment supporting more than 12,000 customers across SaaS subscriptions, usage-based services, enterprise contracts, hardware, professional services, and advertising products. You’ll have the opportunity to bring structure, automation, and operational excellence to a function undergoing meaningful transformation. You Will: Lead Billing & Accounts Receivable Operations Own end-to-end billing, invoicing, collections, and payment reconciliation across all customer segments and revenue streams. Manage billing operations for SaaS subscriptions, usage-based services, enterprise contracts, hardware, professional services, and advertising products. Establish scalable billing policies, controls, workflows, and documentation. Drive collections performance, cash flow optimization, and DSO improvement. Partner with Accounting on month-end close, reconciliations, revenue reporting, and audit support. Manage Avalara sales tax compliance and exemption processing. Own billing support operations, identify recurring issues, and drive long-term process improvements. Design and Improve Quote-to-Cash Processes Partner closely with Sales, RevOps, Finance, GTM Systems, and Engineering to refine billing processes as upstream systems mature. Define billing triggers, operational handoffs, and data requirements that support accurate invoicing and reporting. Identify and resolve data quality issues that create downstream billing and collections challenges. Improve workflows supporting complex customer structures, including enterprise, government, education, multi-location, and franchise-style accounts. Continuously evaluate opportunities to improve automation, scalability, and operational efficiency. Own and Optimize NetSuite NetSuite is Rockbot’s system of record for billing, accounts receivable, and revenue reporting. You will serve as the primary business owner and subject matter expert. Configure and maintain billing workflows, invoice templates, payment terms, revenue schedules, saved searches, dashboards, and automation. Design solutions for complex billing scenarios, including: SaaS subscriptions Consumption and usage-based billing Hardware and inventory-related billing Professional services Enterprise PO-based contracts Multi-element arrangements Prepaid, ratable, and event-based revenue models Define system requirements, document solutions, and partner with technical teams on implementation. Support integrations between Salesforce, Mulesoft, and NetSuite to ensure accurate and scalable billing operations. Evaluate system enhancements and process improvements based on business impact and operational efficiency. Deliver Reporting & Business Insights Own billing and revenue reporting, including ARR, MRR, deferred revenue, collections performance, and operational KPIs. Manage license and royalty reporting requirements for content providers and strategic partners. Build dashboards and reporting that provide visibility into billing accuracy, collections performance, DSO, and operational health. Deliver actionable insights that improve decision-making and support company growth. You Have: 8+ years of experience in Billing Operations, Finance Operations, Revenue Operations, or Order-to-Cash functions within a B2B SaaS or technology environment. 5+ years managing a billing, finance operations, revenue operations, or order-to-cash function. Deep hands-on NetSuite expertise (4+ years). This role requires someone who has personally configured billing workflows, revenue schedules, automation, saved searches, dashboards, and reporting within NetSuite—not someone who has only partnered with administrators or consultants. Demonstrated experience billing across multiple revenue streams, including SaaS subscriptions, consumption-based billing, hardware, professional services, advertising, and enterprise contracts. Experience operating in complex billing environments supporting large customer populations, multi-location account structures, and multiple revenue models simultaneously. Ability to define system requirements, document solutions, and partner with technical teams to implement scalable processes and workflows. Strong working knowledge of Salesforce as the upstream source of contract and order data. Solid understanding of ASC 606, deferred revenue, revenue schedules, and billing-to-GL reconciliation. Strong analytical, operational, and problem-solving skills with a track record of improving processes and systems. Excellent communication skills and the ability to influence stakeholders across Finance, Sales, RevOps, Product, and Engineering. Preferred Experience with Avalara or similar tax automation platforms. Familiarity with Mulesoft or similar integration technologies. Experience with Tableau or other BI tools Experience with Ironclad or another contract lifecycle management platform. Background in media, advertising, content, music, or licensing-driven businesses. Experience supporting multi-unit, franchise, enterprise, or location-based customer models. About Rockbot Rockbot is an omnichannel media platform committed to elevating customer and employee experiences while fostering stronger connections in real-world spaces. Rockbot addresses the challenges businesses face in media management with integrated solutions spanning music, TV, digital signage, and advertising. Its mission is to enrich on-premise experiences with media technology, where every interaction is elevated and memorable. From independent local businesses to large national brands — across nearly every industry, including restaurants, bars, retailers, and more — Rockbot provides all the tools and licensed content businesses need. Backed by leading investors including Google and Universal Music Group, Rockbot is the future of out-of-home media. For more information visit www.rockbot.com. Compensation Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U. S. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. The compensation range for this position is $170,000–$220,000 plus equity and comprehensive benefits. Actual compensation will be determined based on skills, experience, location, and market factors. Our Values Drive — We pursue our mission with relentless tenacity. We love the journey and are on offense all the time. Accountability — We take ownership of our promises and stand behind our work. Trust is built through follow-through. Curiosity — We're hungry to learn and grow. The \"Why\" and \"How\" always matter. Empathy — We strive to understand others as deeply as possible — their goals, their pains, their context. Ingenuity — We work hard but think smart. Creativity and practicality together solve the hard problems. Integrity — We say what we mean and do what we say. Simply, clearly, honestly. Rockbot is an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. We're dedicated to hiring and developing a talented, diverse team — including individuals with different backgrounds, abilities, identities, and experiences.", "summaryDescription" : "Director of Finance & Billing Operations at Rockbot", "postedDate" : "2026-06-16T01:17:13.903", "createdAt" : "2026-06-16T01:17:13.903", "lastUpdated" : "2026-06-16T12:07:39.693", "ingestTimestamp" : "2026-06-16T01:17:13.903", "mongoId" : "6a307617f292fd229c016410", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 170000, "salaryAnnualMax" : 220000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Financial instruments", "Regulatory frameworks", "Risk methodologies", "Quantitative skills", "SOX", "Basel III/IV", "MiFID II", "Dodd-Frank", "FINRA", "SEC", "FCA", "GDPR", "AML/KYC", "Equities", "Fixed income", "Derivatives", "Options", "Futures", "Swaps", "FX", "Structured products", "Private credit", "VaR", "CVaR", "Stress testing", "Monte Carlo", "Factor models", "Credit scoring", "CFA", "CPA", "FRM", "Series 7", "Series 63", "Series 65", "CAIA", "CFP", "ACCA", "ACA" ], "skillCount" : 38, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Director", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305abdf292fd229cf54f19", "title" : "Senior Billing Systems & Operations Analyst", "company" : "Qualia", "industry" : "SaaS", "salary" : { "min" : 125000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Billing Systems & Operations Analyst in Austin, TX, adjusted for SaaS industry and remote work." }, "location" : "Austin, Texas, United States", "locations" : [ "Austin", "Texas", "United States", "Concord", "New Hampshire", "United States", "San Francisco", "California", "United States" ], "certifications" : [ "Salesforce administration certification" ], "timestamp" : "2026-06-16T08:34:01.014", "fingerprint" : "e591da3a70fef45aa2484c0ed41b01b70658ee992d3fcd1719274c281412ea92", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/qualia/jobs/8003296", "externalId" : "8003296", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" }, { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" }, { "city" : "Concord", "state" : "New Hampshire", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.2071780,-71.5374760" }, { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Austin, Texas, United States; San Francisco, California, United States; Concord, New Hampshire, United States; United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Salesforce, CPQ", "professionalSkills" : [ "Quote-to-Cash Expertise", "Billing Systems Administration", "Cross-Functional Partnership", "Vendor Relationship Management", "Process Standardization", "Operational Documentation", "AI Leverage" ], "hardSkillsList" : [ "Billing platform configuration", "Monitoring and alerting", "Process refinement", "System architecture", "Data quality", "Automation framework", "Pricing structures", "Payment structures", "Provisioning", "Invoicing", "Revenue recognition", "Data visibility", "System optimization", "System evolution", "SLAs" ], "hardSkills" : [ { "name" : "Billing platform configuration", "level" : "intermediate" }, { "name" : "Monitoring and alerting", "level" : "intermediate" }, { "name" : "Process refinement", "level" : "intermediate" }, { "name" : "System architecture", "level" : "intermediate" }, { "name" : "Data quality", "level" : "intermediate" }, { "name" : "Automation framework", "level" : "intermediate" }, { "name" : "Pricing structures", "level" : "intermediate" }, { "name" : "Payment structures", "level" : "intermediate" }, { "name" : "Provisioning", "level" : "intermediate" }, { "name" : "Invoicing", "level" : "intermediate" }, { "name" : "Revenue recognition", "level" : "intermediate" }, { "name" : "Data visibility", "level" : "intermediate" }, { "name" : "System optimization", "level" : "intermediate" }, { "name" : "System evolution", "level" : "intermediate" }, { "name" : "SLAs", "level" : "intermediate" } ], "majorSkills" : "Billing Systems, Operations, Quote-to-Cash, RevOps", "majorSkillsList" : [ "Billing Systems", "Operations", "Quote-to-Cash", "RevOps" ], "coreResponsibilities" : "Administer Qualia’s billing platform, Serve as the go-to operational owner across the, Maintain, optimize, and evolve billing platform, Build out automation framework to ensure accuracy in, Answer critical business questions regarding pricing and billing, Build a robust and automated billing ecosystem, Ensure downstream impact of product and packaging changes, Ensure stakeholders have billing data visibility, Own all aspects of billing platform’s configuration, optimization,, Build and maintain monitoring and alerting for data, Drive process standardization to reduce billing complexity and, Continuously refine the system to improve accuracy, automation,, Serve as connective tissue between finance, product, engineering,, Advise on how new products, discounting frameworks, payment, Proactively flag risks when business decisions could create, Own the vendor relationship, holding them accountable to, Advocate for Qualia’s needs on the roadmap, Serve as the go-to owner of all things, Build comprehensive operational documentation, Ensure billing data flows accurately across connected systems, Leverage LLMs and AI to drive insights and", "teamCollaboration" : "Cross-functional teams; Finance, GTM, product, engineering; Deal Desk", "domainKnowledge" : "Quote-to-Cash lifecycle; Subscription billing; Real estate technology; B2B SaaS", "domainList" : [ "quote-to-cash-lifecycle", "subscription-billing", "real-estate-technology", "b2b-saas" ], "domainSpecificKnowledge" : [ "Quote-to-Cash lifecycle", "Subscription billing", "Real estate technology", "B2B SaaS" ], "toolProficiency" : [ "Salesforce CPQ", "DealHub", "Ordway", "Zuora", "Chargebee" ], "documentationSkills" : "Operational documentation; Runbooks; Configuration guides; Process maps", "problemSolvingSkills" : "Problem-solving mindset; System thinking", "qualificationsBasic" : "3+ years of hands-on experience working with billing tools, CPQ platforms, Salesforce, or ERP systems across the quote-to-cash lifecycle, Direct experience administering or deeply configuring billing platforms, CPQ tools, or similar systems, Comfortable learning new technology", "qualificationsPreferred" : "5+ years in a revenue operations, finance, or deal desk role, Experience with Ordway, Zuora, Chargebee, or similar subscription billing platforms, Salesforce administration experience or certification, Background in environments with complex or non-standard pricing models, Experience with data analysis and visualization tools beyond Excel, Familiarity with ERP systems and revenue recognition workflows", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU’LL WORK ON Ready to own one of the most critical systems in a scaling B2B SaaS company? In this role, you will join Qualia’s Revenue Operations (RevOps) team, which provides the resources and tools that drive our accelerating momentum. As the Senior Billing Systems & Operations Analyst, you will administer Qualia’s billing platform, serving as the go-to operational owner across the billing lifecycle. You will serve as the platform owner—maintaining, optimizing, and evolving it as Qualia’s pricing, packaging, and payment structures grow in complexity, and build out the automation framework to ensure accuracy in our billing. You will be responsible for answering critical business questions, such as: How does a proposed new pricing or billing structure work within our architecture, and what are the limitations or risks? How do we build a billing ecosystem that is robust and automated enough to scale with the business? What is the downstream impact of product and packaging changes on provisioning, invoicing, and revenue recognition? How do we ensure all stakeholders—finance, GTM, product, and engineering—have the billing data visibility they need? If you are excited about building the next level of financial maturity at Qualia, this is an opportunity you won’t want to miss. RESPONSIBILITIES Billing Systems Administration: Own all aspects of our billing platform’s configuration, optimization, and expansion. Build and maintain monitoring and alerting that surfaces data quality issues before they reach customers. Drive process standardization alongside Finance and Deal Desk to reduce billing complexity and manual intervention. Continuously refine the system to improve accuracy, automation, and reliability across the invoicing and billing lifecycle Cross-Functional Partnership & Advisory: Serve as the connective tissue between finance, product, engineering, and GTM teams on all billing-related matters. Advise on how new products, discounting frameworks, payment structures, and bookings policies will function within the billing architecture. Proactively flag risks when business decisions could create downstream complexity. Own the vendor relationship, holding them accountable to SLAs and advocating for Qualia’s needs on the roadmap Billing Operations Documentation: Serve as the go-to owner of all things associated with systematic financial operations. Work with the billing team to build comprehensive operational documentation—runbooks, configuration guides, and process maps—so that billing system knowledge is institutional, not individual. Ensure billing data flows accurately across connected systems and that every team with a dependency on billing data has the visibility they need Leverage AI for Operational Efficiency: Qualia is an AI first company. As a systems administrator, you will be charged with leveraging LLMs and AI to drive insights and operational efficiency for our front line collections and billing teams YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH Quote-to-Cash Expertise: 3+ years of hands-on experience working with billing tools, CPQ platforms, Salesforce, or ERP systems across the quote-to-cash lifecycle. You understand how pricing, quoting, invoicing, and revenue recognition connect Billing/CPQ Platform Depth: Direct experience administering or deeply configuring billing platforms, CPQ tools (e.g., Salesforce CPQ, DealHub, Ordway, Zuora, Chargebee), or similar systems. You’re a power user who can architect solutions, not just execute within existing configurations An Owner’s Mentality: You take pride in your work and view what you do as a part-owner and builder of Qualia. You view your business unit’s success as your own A Problem-Solving Mindset: You anticipate challenges and complications, know when to escalate, and understand what tradeoffs should be made—especially when evaluating system changes and their downstream impacts An Eye for Operations: You think in systems, not tasks. You instinctively map how a change in one place impacts teams downstream, and you build documentation, monitoring, and enablement to make operations resilient Technical Aptitude: You are comfortable learning new technologies quickly, understanding how systems integrate, and can scope technical requirements while communicating effectively with both technical and non-technical stakeholders Project Management Expertise: You can scope a complex project, break it into manageable tasks, and execute against a work plan. You communicate deliverables regularly, avoid preventable emergencies, and always consider enablement A Drive to Execute: You have a strong desire to drive impact and demonstrate urgency with projects big and small—from quick system fixes to comprehensive platform overhauls A minimum of 5 years of progressively increasing responsibility in billing operations, deal desk, revenue operations, or strategic finance/finance ops, with demonstrated experience in platform administration and process optimization PREFERRED QUALIFICATIONS 5+ years in a revenue operations, finance, or deal desk role Experience with Ordway, Zuora, Chargebee, or similar subscription billing platforms Salesforce administration experience or certification Background in environments with complex or non-standard pricing models Experience with data analysis and visualization tools beyond Excel Familiarity with ERP systems and revenue recognition workflows While this role is based in Austin, Texas, we're open to exploring remote possibilities for qualified candidates. We have other physical office locations in San Francisco, California, and Concord, New Hampshire. WHY QUALIA Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work. Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected. We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status. By submitting your application, you acknowledge and agree to the collection, processing, and use of your personal information as described in our Employee Data Privacy Notice. #LI-Remote", "summaryDescription" : "Senior Billing Systems & Operations Analyst at Qualia. Skills: Billing Systems, Operations, Quote-to-Cash, RevOps. Administer Qualia’s billing platform. Serve as the go-to operational owner across the", "postedDate" : "2026-06-15T23:21:28.047", "createdAt" : "2026-06-15T23:21:28.047", "lastUpdated" : "2026-06-16T08:34:01.014", "ingestTimestamp" : "2026-06-15T23:21:28.047", "mongoId" : "6a305abdf292fd229cf54f19", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 125000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Billing platform configuration", "Monitoring and alerting", "Process refinement", "System architecture", "Data quality", "Automation framework", "Pricing structures", "Payment structures", "Provisioning", "Invoicing", "Revenue recognition", "Data visibility", "System optimization", "System evolution", "SLAs", "Billing Systems", "Operations", "Quote-to-Cash", "RevOps", "Quote-to-Cash Expertise", "Billing Systems Administration", "Cross-Functional Partnership", "Vendor Relationship Management", "Process Standardization", "Operational Documentation", "AI Leverage", "Quote-to-Cash lifecycle", "Subscription billing", "Real estate technology", "B2B SaaS", "Salesforce administration certification", "Salesforce CPQ", "DealHub", "Ordway", "Zuora", "Chargebee" ], "skillCount" : 36, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305117f292fd229cef9681", "title" : "Billing and Collections Specialist", "industry" : "Accounting", "salary" : { "min" : 20.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "US", "locations" : [ "US" ], "timestamp" : "2026-06-16T11:49:18.910", "fingerprint" : "29b800dd9e23365353989a988a628a24221cb58c58c583aecfab5fb556dbfaa5", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/126ddf84-3828-4227-bbb0-8fdc6c13387d/apply", "externalId" : "126ddf84-3828-4227-bbb0-8fdc6c13387d", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Debt resolution", "Payment arrangements" ], "hardSkillsList" : [ "Collections", "Account resolution", "Customer engagement" ], "softSkillsList" : [ "Conflict resolution", "Negotiation" ], "hardSkills" : [ { "name" : "Collections", "level" : "intermediate" }, { "name" : "Account resolution", "level" : "intermediate" }, { "name" : "Customer engagement", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Conflict resolution" }, { "name" : "Negotiation" } ], "majorSkills" : "Collections, Customer service, Negotiation", "majorSkillsList" : [ "Collections", "Customer service", "Negotiation" ], "coreResponsibilities" : "Contact customers regarding outstanding balances, Guide customers through payment options, Guide customers through resolution strategies, Investigate account information, Locate responsible parties, Gather relevant details, Negotiate payment arrangements, Maintain professionalism, Maintain compliance, Deliver high-quality customer service, Demonstrate empathy, Demonstrate conflict resolution skills, Demonstrate effective communication, Maintain accurate documentation, Document customer interactions, Document payment agreements, Document account activities, Meet performance objectives, Adhere to regulations, Adhere to customer communications, Participate in training, Participate in coaching, Participate in professional development", "domainKnowledge" : "Collections regulations", "domainList" : [ "collections-regulations" ], "domainSpecificKnowledge" : [ "Collections regulations" ], "toolProficiency" : [ "Company systems" ], "communicationSkills" : "Customer communication", "continuousLearning" : "Ongoing training; Coaching; Professional development; Industry knowledge improvement; Extensive paid training; Career advancement opportunities; Industry-recognized education; Certification support", "problemSolvingSkills" : "Problem-solving; Conflict resolution", "specialRequirements" : "In-person training required, Residency within commuting radius", "outcomesObjectives" : "Meet collections objectives; Meet account resolution objectives; Meet customer engagement objectives", "qualificationsBasic" : "High school diploma or GED required, Customer service skills required, Communication skills required, Interpersonal skills required, Demonstrated resilience required, Demonstrated persistence required, Demonstrated professionalism required, Effective negotiation required, Problem-solving abilities required, Manage multiple priorities required, Attention to detail required, Compliance standards required, Conflict resolution skills required, Ability to remain composed required, Self-motivated mindset required, Goal-oriented mindset required, Ability to work independently required, Reliable internet connection required, Minimum download speed 15 Mbps required, Minimum upload speed 3 Mbps required, Ability to complete in-person training required, Maintain residency within commuting radius required", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Accountabilities Contact customers regarding outstanding balances and guide them through available payment options and resolution strategies. Investigate account information, locate responsible parties, and gather relevant details to facilitate successful debt resolution. Negotiate payment arrangements that balance customer needs with business objectives while maintaining professionalism and compliance. Deliver high-quality customer service during challenging conversations, demonstrating empathy, conflict resolution skills, and effective communication. Maintain accurate documentation of customer interactions, payment agreements, and account activities within company systems. Meet individual and team performance objectives related to collections, account resolution, and customer engagement. Adhere to all applicable state and federal regulations governing collections activities and customer communications. Participate in ongoing training, coaching, and professional development initiatives to continuously improve performance and industry knowledge. Requirements High school diploma or GED required. Strong customer service, communication, and interpersonal skills. Demonstrated resilience, persistence, and professionalism when managing challenging situations and difficult conversations. Effective negotiation and problem-solving abilities with a focus on achieving mutually beneficial outcomes. Ability to manage multiple priorities while maintaining attention to detail and compliance standards. Strong conflict resolution skills and the ability to remain composed in high-pressure environments. Self-motivated and goal-oriented mindset with the ability to work independently in a remote setting. Reliable internet connection with a minimum download speed of 15 Mbps and upload speed of 3 Mbps for remote work. Ability to complete required in-person training and maintain residency within the designated commuting radius throughout employment. Benefits Base pay of $20 per hour plus uncapped commission opportunities. Average first-year earnings of $60,000–$75,000, with potential second-year earnings of $70,000–$100,000 based on performance. $500 new hire bonus upon successful completion of the required training period. Fully remote work arrangement after completion of in-person training. Comprehensive health and wellness benefits starting on the first day of employment. Competitive 401(k) retirement plan with company matching contributions. Generous paid time off and company holiday schedule. No late-night, weekend, or irregular working hours, supporting strong work-life balance. Extensive paid training, professional development, and career advancement opportunities. Access to industry-recognized education and certification support. ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Billing and Collections Specialist. Skills: Collections, Customer service, Negotiation. Contact customers regarding outstanding balances. Guide customers through payment options", "postedDate" : "2026-06-15T09:33:20.428", "createdAt" : "2026-06-15T09:33:20.428", "lastUpdated" : "2026-06-16T11:49:18.910", "ingestTimestamp" : "2026-06-16T03:21:46.335", "mongoId" : "6a305117f292fd229cef9681", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Collections", "Account resolution", "Customer engagement", "Conflict resolution", "Negotiation", "Customer service", "Debt resolution", "Payment arrangements", "Collections regulations", "Company systems" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306e0bf292fd229cfdc091", "title" : "Senior Invoicing Officer", "company" : "IQ-EQ", "industry" : "Financial Services", "salary" : { "min" : 1100000.0, "max" : 1600000.0, "currency" : "MUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Financial Services in Port Louis, Mauritius, adjusted for Senior Invoicing Officer role and full-time employment." }, "location" : "Port Louis, MU", "locations" : [ "Port Louis", "MU" ], "timestamp" : "2026-06-16T06:58:14.489", "fingerprint" : "45a16fc99675cb1b0cf001cf9328b52c5335a10540575a5c1435dad4e98a232d", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IQEQ/744000132116839-senior-invoicing-officer", "externalId" : "744000132116839", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Port Louis", "country" : "Mauritius", "continent" : "af", "source" : "llm", "workMode" : "onsite", "geo" : "-20.1624522,57.5028044" } ], "locationText" : "Port Louis, Mauritius", "employmentType" : "FULL_TIME", "experienceMinYears" : 15, "experienceMaxYears" : 99, "experienceLevel" : "executive", "technicalSkills" : "Excel, ERP systems", "professionalSkills" : [ "Process improvements", "Billing processes", "Operational efficiency" ], "hardSkillsList" : [ "Invoicing", "Billing", "Accounts receivable", "Billing cycle", "Revenue recognition", "Month-end processes", "Financial data", "Excel pivot tables", "Excel lookups", "Excel data validation", "Data reconciliation" ], "hardSkills" : [ { "name" : "Invoicing", "level" : "intermediate" }, { "name" : "Billing", "level" : "intermediate" }, { "name" : "Accounts receivable", "level" : "intermediate" }, { "name" : "Billing cycle", "level" : "intermediate" }, { "name" : "Revenue recognition", "level" : "intermediate" }, { "name" : "Month-end processes", "level" : "intermediate" }, { "name" : "Financial data", "level" : "intermediate" }, { "name" : "Excel pivot tables", "level" : "intermediate" }, { "name" : "Excel lookups", "level" : "intermediate" }, { "name" : "Excel data validation", "level" : "intermediate" }, { "name" : "Data reconciliation", "level" : "intermediate" } ], "majorSkills" : "Invoicing, Billing, Accounts receivable", "majorSkillsList" : [ "Invoicing", "Billing", "Accounts receivable" ], "coreResponsibilities" : "Manage invoicing lifecycle, Generate accurate invoices, Validate accurate invoices, Issue accurate invoices, Apply supporting data, Apply approvals, Apply expense allocations, Analyse billing data, Analyse staff time-recordings, Investigate discrepancies, Coordinate corrective actions, Produce billing performance reports, Produce recovery reports, Highlight key variances, Support trade debtor management, Support month-end close activities, Act as key point of contact, Resolve billing issues, Identify opportunities to improve billing processes, Contribute to automation initiatives, Enhance procedures, Enhance controls, Enhance operational efficiency", "teamCollaboration" : "Cross-functional teams; Operational teams; Finance teams", "domainKnowledge" : "Investor Services; Investment sector; Regulatory requirements; Revenue recognition", "domainList" : [ "investor-services", "investment-sector", "regulatory-requirements", "revenue-recognition" ], "domainSpecificKnowledge" : [ "Investor Services", "Investment sector", "Regulatory requirements", "Revenue recognition" ], "toolProficiency" : [ "Microsoft Excel", "Billing systems", "ERP systems" ], "communicationSkills" : "Stakeholder engagement", "problemSolvingSkills" : "Problem-solver", "qualificationsBasic" : "Accounting knowledge, Hands-on experience in invoicing, Hands-on experience in billing, Hands-on experience in accounts receivable, Solid understanding of billing cycle, Solid understanding of revenue recognition, Solid understanding of month-end processes, Proficient in Microsoft Excel, Comfortable working with billing/ERP systems, Fluency in English", "qualificationsPreferred" : "Experience in shared services, Experience in professional services environment", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our Group purpose, to power people and possibilities. As a Senior Invoicing Officer, you will take ownership of the end‑to‑end billing cycle, ensuring invoices are accurate, timely, and fully compliant with internal policies and regulatory requirements. Working closely with the Head of Billing and cross‑functional teams, you’ll support month‑end activities, resolve complex billing queries, and drive process improvements that enhance efficiency and service quality across the business. What You Will Do * You’ll manage the full invoicing lifecycle by generating, validating, and issuing accurate invoices in line with SLAs, ensuring all supporting data, approvals, and expense allocations are correctly applied. * You’ll analyse billing data and staff time‑recordings, investigate discrepancies, and coordinate timely corrective actions with stakeholders to maintain accuracy and compliance. * You’ll produce billing performance and recovery reports, highlight key variances, and support trade debtor management and month‑end close activities to ensure accurate financial reporting. * You’ll act as a key point of contact for billing queries, collaborating with operational and finance teams to resolve issues efficiently and keep deliverables on track. * You’ll identify opportunities to improve billing processes, contributing to automation initiatives and enhancing procedures, controls, and overall operational efficiency. What We Offer * Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile * Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions * Annual leave: All our employees are entitled to 22 days paid leave. Enhanced maternity and paternity, including shared parental leave and adoption leave * Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements * Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day ## Qualifications About You * You have strong accounting knowledge and hands‑on experience in invoicing, billing, or accounts receivable, ideally within a shared services or professional services environment. * You have a solid understanding of the billing cycle, revenue recognition, and month‑end processes, and are confident working with high‑volume financial data. * You are highly organised, detail‑oriented, and process‑driven, with the ability to manage tight deadlines and maintain accuracy under pressure. * You are proficient in Microsoft Excel (pivot tables, lookups, data validation) and comfortable working with billing/ERP systems to extract and reconcile data. * You are a collaborative and proactive problem‑solver with strong communication skills, able to engage stakeholders effectively; fluency in English (written and spoken) is essential ## Additional Information OUR COMMITMENT TO YOU AND THE ENVIRONMENT Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.", "summaryDescription" : "Senior Invoicing Officer at IQ-EQ. Skills: Invoicing, Billing, Accounts receivable. Manage invoicing lifecycle. Generate accurate invoices", "postedDate" : "2026-06-15T06:05:18.000", "createdAt" : "2026-06-15T23:51:06.748", "lastUpdated" : "2026-06-16T06:58:14.489", "ingestTimestamp" : "2026-06-15T23:51:06.748", "mongoId" : "6a306e0bf292fd229cfdc091", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Invoicing", "Billing", "Accounts receivable", "Billing cycle", "Revenue recognition", "Month-end processes", "Financial data", "Excel pivot tables", "Excel lookups", "Excel data validation", "Data reconciliation", "Process improvements", "Billing processes", "Operational efficiency", "Investor Services", "Investment sector", "Regulatory requirements", "Microsoft Excel", "Billing systems", "ERP systems" ], "skillCount" : 20, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Senior", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305b5ff292fd229cf5d017", "title" : "Global Trade and Logistics Manager", "company" : "Lunar Energy", "salary" : { "min" : 140000.0, "max" : 180000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Francisco, California, United States", "locations" : [ "San Francisco", "California", "United States" ], "timestamp" : "2026-06-16T11:38:59.118", "fingerprint" : "3cbc2caa0d54a0ea1fc0b3b64e1f67c045cd8f31ae7ffe20769163757443374c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/lunarenergy/jobs/6030762004", "externalId" : "6030762004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 7, "experienceLevel" : "Manager", "rawDescription" : "Global Trade and Logistics Manager Lunar Energy was founded to transition homes to 100% clean energy—making our electricity greener, our air cleaner and our energy more safe, secure and reliable for all. We’re a fast-growing, global company building the world’s best clean energy products to electrify all homes and connect communities to form clean, resilient virtual power plants. On a given day at Lunar, you'll likely… Manage multi-modal freight movements (ocean, air, ground) across Lunar's partner, manufacturing, and customer network—serving as the subject matter expert for Class 9 Hazmat transportation and compliance Define and maintain import/export process flows, determine HTS and ECCN classifications, and ensure 100% compliance with state, federal, and international regulations Analyze production and tariff structures to minimize duty impact, manage duty drawback initiatives, and oversee bonded and non-bonded cross-border flows Develop and track KPIs to assess carrier performance, optimize inventory investment, and drive toward the best total cost of ownership Lead sourcing and vetting of carriers, brokers, and 3PLs; negotiate contracts, enforce INCOTERMS, and define Lunar's long-term fulfillment and distribution roadmap Manage vendor relationships through regular QBRs, root-cause analysis, and on-site audits to ensure partners meet Lunar's operational standards Onboard and train internal shipping personnel and external partners on Lunar's policies, and maintain rigorous process documentation and recordkeeping Desired Skills: 7+ years of experience in transportation and trade compliance, ideally within a complex manufacturing or clean energy environment Customs Broker License (LCB) strongly preferred Deep expertise in HTS/ECCN classifications, the Commerce Control List, and Hazmat regulations (Class 9) Proficiency with ERP, WMS, or TMS platforms and Google Suite Proven track record leading cross-functional projects that bridge supply chain, finance, and engineering Clear, confident communicator who can translate complex compliance requirements for stakeholders at any level Benefits: We’re dedicated to creating a remarkable employee experience. At Lunar, competitive base pay is one part of our total compensation package. Lunar employees also have the opportunity to become Lunar shareholders by getting equity in a fast-growing company and participating in our employee stock program. Additional benefits include: Medical, dental, and vision insurance for employees and dependents Flexible Paid Time Off plus 10 paid holidays Tax deferred 401(k) plan Paid parental leave for all full time employees including 12 weeks paid parental leave for the birthing mother and 6 weeks paid parental leave for the non-birthing parent Subsidized EV charging and pre-tax commuter benefits Our DE&I Philosophy: Lunar Energy is an equal opportunity employer. We are committed to attracting, developing and retaining diverse talent by supporting an inclusive workplace. Lunar recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. Our Compensation Philosophy: Our goal is to ensure that all Lunar Energy employees are fairly compensated. Please note that the salary range information that follows is a good faith estimate for this position provided pursuant to the Pay Transparency for Pay Equity Act for California applicants. The salary range estimate for this position depending on level of experience is: $140,000 - $180,000 USD. The actual offer, reflecting the total compensation package & benefits, will be at the company’s sole discretion, and determined by factors including but not limited to years of experience, job level, geographic location, and other relevant business considerations. The company also reserves the right to amend or modify this job description, employee perks, and benefits at any time.", "summaryDescription" : "Global Trade and Logistics Manager at Lunar Energy", "postedDate" : "2026-06-15T23:23:03.656", "createdAt" : "2026-06-15T23:23:03.656", "lastUpdated" : "2026-06-16T11:38:59.118", "ingestTimestamp" : "2026-06-15T23:23:03.656", "mongoId" : "6a305b5ff292fd229cf5d017", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 140000, "salaryAnnualMax" : 180000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Climate Tech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3058bdf292fd229cf43fb0", "title" : "EHR and Billing Support Specialist", "company" : "Sourcefit", "industry" : "Healthcare", "salary" : { "min" : 600000.0, "max" : 900000.0, "currency" : "PHP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level EHR and Billing Support Specialist in Quezon City, Philippines, adjusted for the healthcare industry." }, "location" : "Bridgetowne Quezon City, Philippines, PH", "locations" : [ "Bridgetowne Quezon City", "Philippines", "PH" ], "timestamp" : "2026-06-16T07:26:11.420", "fingerprint" : "e303d2761da72ab34d80b83cd91bece35748c2aa3f14f90a1c17c668af7fc24f", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://sourcefit.breezy.hr/p/072ac1a28fec-ehr-and-billing-support-specialist", "externalId" : "072ac1a28fec", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Quezon City", "state" : "Metro Manila", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "14.6510546,121.0486254" } ], "locationText" : "Quezon City, Metro Manila, Philippines", "employmentType" : "FULL_TIME", "majorSkills" : "EHR, Billing support", "majorSkillsList" : [ "EHR", "Billing support" ], "coreResponsibilities" : "Provide EHR support, Provide billing support, Troubleshoot EHR issues, Troubleshoot billing issues, Assist users with EHR, Assist users with billing", "domainKnowledge" : "EHR systems; Medical billing", "domainList" : [ "ehr-systems", "medical-billing" ], "domainSpecificKnowledge" : [ "EHR systems", "Medical billing" ], "problemSolvingSkills" : "Troubleshooting", "qualificationsBasic" : "EHR experience, Billing support experience", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "summaryDescription" : "EHR and Billing Support Specialist at Sourcefit. Skills: EHR, Billing support. Provide EHR support. Provide billing support", "createdAt" : "2026-06-15T22:11:34.728", "lastUpdated" : "2026-06-16T07:26:11.420", "ingestTimestamp" : "2026-06-15T22:11:34.728", "mongoId" : "6a3058bdf292fd229cf43fb0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "EHR", "Billing support", "EHR systems", "Medical billing" ], "skillCount" : 4, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.9 }, { "id" : "6a305ff6f292fd229cf839f0", "title" : "Safety and Operations Manager", "company" : "Soho House & Co.", "industry" : "Hospitality", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Hospitality in Manchester, UK, adjusted for seniority and company size." }, "location" : "Soho House Manchester, Soho House ManchesterManchester, England, United Kingdom", "locations" : [ "Soho House Manchester", "Soho House ManchesterManchester", "England", "United Kingdom" ], "certifications" : [ "Managing safely / CIEH level 3 or 4", "NEBOSH general certificate" ], "timestamp" : "2026-06-16T07:58:19.588", "fingerprint" : "4e7805b7bdb4fa543f2cad5b989063254117c883432b7a3cbed5c60fcc64b514", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/sohohouseco/jobs/4897736101", "externalId" : "4897736101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceLevel" : "Manager", "professionalSkills" : [ "Cost control", "Invoice reconciliation", "Cheque requisitions", "Accruing purchases", "Prioritizing purchases" ], "hardSkillsList" : [ "Security program management", "Maintenance program management", "Licensing conditions management", "Incident investigations" ], "hardSkills" : [ { "name" : "Security program management", "level" : "intermediate" }, { "name" : "Maintenance program management", "level" : "intermediate" }, { "name" : "Licensing conditions management", "level" : "intermediate" }, { "name" : "Incident investigations", "level" : "intermediate" } ], "majorSkills" : "Safety management, Operations management, Risk reduction, Vendor management", "majorSkillsList" : [ "Safety management", "Operations management", "Risk reduction", "Vendor management" ], "coreResponsibilities" : "Ensure safe and secure environment, Ensure compliance with legal requirements, Drive culture of performance, Drive culture of safe behaviour, Be first point of contact for BOH operational, Prevent and respond to business risks, Drive performance by establishing safety priorities, Drive performance by establishing maintenance priorities, Identify high risk areas, Initiate actions to reduce risk exposure, Communicate safety needs to managers, Communicate safety problems to managers, Lead inspection of security program, Lead inspection of maintenance program, Monitor security program, Monitor maintenance program, Oversee credit card payment control, Oversee key control, Oversee CCTV, Oversee physical security provisions, Monitor employee entry, Monitor employee exit, Manage licensing conditions, Maintain relevant logs, Oversee BOH personnel, Manage BOH personnel, Ensure appropriate staffing levels, Support event setup, Manage BOH operations ordering, Manage BOH cost control, Oversee third party contractors, Monitor contractor access, Follow company working practices, Manage contractor costs, Develop group initiatives, Instigate group initiatives, Prepare activity reports, Coordinate investigations into incidents, Learn lessons from incidents, Support claims investigations", "teamCollaboration" : "Work with all managers; Work with all employees; Work with Regional Head of Health and Safety", "domainKnowledge" : "Fire safety; Life safety; Hospitality sector", "domainList" : [ "fire-safety", "life-safety", "hospitality-sector" ], "domainSpecificKnowledge" : [ "Fire safety", "Life safety", "Hospitality sector" ], "toolProficiency" : [ "CCTV", "Key control" ], "continuousLearning" : "Continuous training", "specialRequirements" : "Experience in a fast-paced environment, Comfortable in a matrix management environment", "qualificationsBasic" : "3+ years experience in similar capacity, 2 years experience at managerial level, Minimum 5 years related experience in a hotel/club/property management", "qualificationsPreferred" : "Managing safely / CIEH level 3 or 4, Experience in the hospitality sector, NEBOSH general certificate, Experience with highly discerning clients", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Role… At Soho House, the Safety and Operations Manager will ensure that Soho House provides a safe and secure environment that protects and safeguard all House guests, employees, contractors and all House assets. Demonstrating a professional approach, you will work with all managers and employees to ensure compliance with legal and operational security, fire and life safety requirements and drive a culture of performance and safe behaviour. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rates Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Key duties… Be the first point of contact for all BOH operational matters, including prevention and response to issues which pose a risk to business Drive performance by establishing safety and maintenance priorities, identifying high risk areas, initiating actions to reduce risk exposure and communicating with managers about safety needs and problems Lead the inspection and monitoring of the security and maintenance program in the House. This includes credit card payment control, key control, CCTV and all other physical security provisions, and monitoring employee entry and exit from the premises Lead on managing all licensing conditions in conjunction with local licensing authority and maintaining all relevant logs Oversee and manage BOH personnel, including maintenance and cleaners ensuring staffing levels are appropriate, and support event setup Manage BOH operations ordering and cost control, such as invoice reconciliation, cheque requisitions, accruing and prioritizing purchases, in line with budget Overseeing third party contractors on site when conducting general maintenance works and inspections, ensuring a clear process is in place to monitor access, follow company working practices and manage costs Working closely with the Regional Head of Health and Safety in developing and instigating group initiatives Prepare regular activity reports for GM and management team Conduct or coordinate investigations into incidents involving guests or employees to learn lessons and support claims investigations What we are looking for... Minimum of 3+ years’ experience in similar capacity Managing safely / CIEH level 3 or 4 Experience in similar role Experience of working in a fast-paced environment Comfortable in a matrix management environment 2 years’ experience at managerial level Experience in the hospitality sector NEBOSH general certificate Minimum 5 years related experience in a hotel/club/property management Experience with highly discerning clients", "summaryDescription" : "Safety and Operations Manager at Soho House & Co.. Skills: Safety management, Operations management, Risk reduction, Vendor management. Ensure safe and secure environment. Ensure compliance with legal requirements", "postedDate" : "2026-06-15T23:28:50.210", "createdAt" : "2026-06-15T23:28:50.210", "lastUpdated" : "2026-06-16T07:58:19.588", "ingestTimestamp" : "2026-06-15T23:28:50.210", "mongoId" : "6a305ff6f292fd229cf839f0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Security program management", "Maintenance program management", "Licensing conditions management", "Incident investigations", "Safety management", "Operations management", "Risk reduction", "Vendor management", "Cost control", "Invoice reconciliation", "Cheque requisitions", "Accruing purchases", "Prioritizing purchases", "Fire safety", "Life safety", "Hospitality sector", "Managing safely / CIEH level 3 or 4", "NEBOSH general certificate", "CCTV", "Key control" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30a204f292fd229c118374", "title" : "Engineering Manager, Billing Systems", "company" : "Omada Health", "industry" : "Healthcare", "salary" : { "min" : 171600.0, "max" : 224250.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-16T11:03:05.865", "fingerprint" : "49aee4a6d548dcd082fbaffa3a8d6f669e604f2df7708819269fb453d3b48dd0", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/omadahealth/jobs/7983241", "externalId" : "7983241", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Omada Health is on a mission to bend the curve of chronic disease. About the Role: We are searching for an Engineering Manager to drive our B2B capabilities, including Billing, Incentives, and Performance Guarantees. This role requires technical acumen and strong leadership to advance our business objectives. In this role you will lead a distributed team that plays a vital role in new client implementations, enabling new partnerships, and expanding the scope and reach of Omada Health. This is not a pure people manager role. You will bring genuine technical depth, help set architectural direction, and be the person your team looks to when there is no clear answer. You will also be expected to think ahead — to understand where this domain needs to go, make the bets, and connect strategy to the team's day-to-day. You will leverage your deep technical expertise in technologies like Ruby on Rails, Sidekiq, Redis, and Postgres to ensure system excellence, while also integrating AI advancements. Your leadership will be pivotal in fostering a culture of innovation and collaboration, encouraging diverse perspectives and driving the professional growth of your team as they contribute to our strategic goals. What You Do: Lead and mentor a team of engineers, emphasizing technical excellence, productivity, and stakeholder satisfaction. Collaborate with cross-functional teams to align technical strategies with business goals, translating high-level vision into actionable objectives. Engage in direct technical contributions approximately 5–10% of your time to support system performance and scalability through activities like code reviews, architectural guidance, and hands-on debugging during critical incidents. Foster an inclusive culture that embraces diversity, promotes work-life balance, and nurtures professional development. Navigate complex projects within regulated industries, embedding security and compliance in everything you design. Define where the Billing domain needs to be in 12–24 months, translate that into team bets and priorities, and own that narrative Model and actively drive the use of AI-powered developer tools — agentic coding, AI-assisted code review, LLM-assisted debugging — as a core part of the team's SDLC. Qualifications: 8+ years of software development experience, ideally within the Billing domain 5+ years of management experience in engineering with a focus on delivering business-impactful solutions. Demonstrated ability to set technical strategy and connect it to team execution — not just managing delivery, but shaping direction. Active practitioner of AI-powered development tools and passionate about integrating AI into business solutions. You know how to build a roadmap, plan for capacity, evaluate trade-offs, and know how to negotiate with your stakeholders. Proven ability to attract, retain, and develop engineering talent. Excellent communication and collaboration skills with a strategic mindset. Strong cross-functional influence skills — you build trust with non-engineering stakeholders (RCM, Finance, Accounting, Compliance) and navigate ambiguous organizational dynamics without positional authority. Comfortable working in a highly regulated environment Technologies We Use: Ruby on Rails, Sidekiq, Redis, Postgres Docker, Kubernetes, and modern frameworks Cursor, Claude Code, or any other AI-powered development tooling Benefits: Competitive salary with generous annual cash bonus Equity grants Remote first work from home culture Flexible Time Off to help you rest, recharge, and connect with loved ones Generous parental leave Health, dental, and vision insurance (and above market employer contributions) 401k retirement savings plan Lifestyle Spending Account (LSA) Mental Health Support Solutions ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other. Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work. Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together. Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada Health (Nasdaq: OMDA) is reverse engineering the way healthcare is delivered in America, putting the space between doctor visits–where health is won or lost–at the center of care. Today's healthcare system poorly serves chronic conditions that require ongoing support outside of the exam room, like obesity, diabetes, hypertension, cholesterol, and musculoskeletal conditions. Omada’s virtual-first model combines human-led care teams, connected devices, and AI-enabled technology to deliver personalized care at scale, including support for GLP-1 therapy. Omada has served more than two million members since launch across 2,000+ employers, health plans, pharmacy benefit managers, and health systems. Learn more at omadahealth.com. Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $179,400 - $224,250*, Colorado Base Compensation Ranges: $171,600 - $214,500*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. 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We help businesses, governments and investors use technology to create a world that is more connected, competitive, sustainable and secure. This is a role where strategy meets delivery. You will be instrumental in strengthening Analysys Mason’s client relationships, by designing and delivering impactful events that bring our expertise to life and creating meaningful connections with senior executive audiences. Supporting our Campaign and Brand Managers, you will work closely with colleagues across the business to plan and deliver events that raise brand awareness, deepen client engagement and contribute to the commercial success of Analysys Mason. You will collaborate with our consulting, research, digital, content and design teams to ensure every event is aligned with our strategic priorities and delivers maximum impact across all channels. 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This role is responsible for managing billing operations, supervising staff, ensuring timely claims submission, monitoring collections, maintaining compliance, and driving process improvements. Responsibilities: Manage daily billing operations and billing team Oversee claim submission, payment posting, and follow-up Monitor denials and implement corrective actions Ensure compliance with payer and regulatory requirements Develop reporting and performance metrics Collaborate with leadership to improve revenue cycle performance Qualifications: Healthcare billing management experience required Strong leadership and organizational skills Knowledge of insurance claims and reimbursement processes Ability to manage multiple priorities in a fast-paced environment What We Offer: Competitive salary Excellent growth opportunities Supportive and professional work environment Stable, rapidly growing organization Send resume to: resumes@lbaps.com", "summaryDescription" : "Billing Manager at OOS Management Corp.", "postedDate" : "2026-06-14T01:30:40.445", "createdAt" : "2026-06-14T01:30:40.445", "lastUpdated" : "2026-06-15T03:28:22.163", "ingestTimestamp" : "2026-06-14T01:30:40.445", "mongoId" : "6a2c964374d8ee00a098f0c7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Leadership" ], "skillCount" : 1, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305649f292fd229cf26d95", "title" : "Sr Software Dev Engineer, AWS Invoicing Global Tax & Compliance", "company" : "Amazon Development Center U.S., Inc.", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 100000.0, "max" : 227400.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-16T06:59:07.817", "fingerprint" : "2399238eefd3b1addcae8235648a8aa98fb493610c2d7a66c39772cfcc185b6b", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10448909/apply", "externalId" : "2c9afd87-c8e6-48e3-a906-a6a5a78f633c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : false, "workSiteFlexibility" : "onsite", "rawDescription" : "We are seeking a Lead Engineer to own the technical vision and delivery of AWS's Tax Profile platform—the system of record for customer entity identity, tax registration, and multi-jurisdiction compliance configuration. This role is responsible for transforming a critical billing infrastructure component into a scalable, multi-tenant platform that supports complex enterprise customers with global tax obligations across multiple entities and jurisdictions. You will lead architecture decisions, drive engineering execution, and partner closely with product, tax compliance, and dependent platform teams to deliver capabilities that directly unblock AWS's largest strategic customers and international expansion. Key job responsibilities - **Technical leadership and architecture**: Own the system design and long-term technical vision for Tax Profile, evolving it from single-entity storage to a multi-persona, multi-jurisdiction platform supporting complex enterprise configurations. - **Multi-jurisdiction capability delivery**: Design and deliver features for multi-tax-registration management, jurisdiction-specific document collection and validation, and entity resolution logic that scales across regulatory regimes. - **Platform abstraction design**: Build scalable APIs and data models that decouple tax identity management from specific tenants or use cases—enabling downstream services (tax calculation, invoicing, e-invoicing, control plane) to consume Tax Profile as a platform. - **Cross-team technical integration**: Partner with Control Plane, Invoice Configuration, Tax Calculation, and Marketplace teams to define interfaces, resolve dependency bottlenecks, and ensure Tax Profile capabilities ship ahead of downstream consumers' timelines. - **Enterprise customer unblock**: Deliver capabilities that directly address complex billing requirements for strategic enterprise customers with multi-entity, multi-jurisdiction tax obligations. - **Engineering excellence**: Establish technical standards for the team including code quality, operational readiness, testing strategy, and scalability patterns. Mentor engineers and raise the technical bar. - **Operational ownership**: Ensure Tax Profile operates with high availability and low-latency at scale, owning operational metrics, on-call excellence, and incident response for a system that sits in the critical path of billing. - **Technical debt reduction**: Identify and systematically retire country-specific implementations in favor of generalized, configurable solutions that reduce per-country engineering effort. Basic Qualifications: - 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications: - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 168,100.00 - 227,400.00 USD annually", "summaryDescription" : "Sr Software Dev Engineer, AWS Invoicing Global Tax & Compliance at Amazon Development Center U.S., Inc.", "postedDate" : "2026-06-15T00:00:00.000", "createdAt" : "2026-06-15T21:57:50.724", "lastUpdated" : "2026-06-16T06:59:07.817", "ingestTimestamp" : "2026-06-15T21:57:50.724", "mongoId" : "6a305649f292fd229cf26d95", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10448909/apply", "salaryAnnualMin" : 100000, "salaryAnnualMax" : 227400, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305640f292fd229cf264ea", "title" : "Billing Specialist", "company" : "Delivery Hero", "industry" : "Internet", "salary" : { "min" : 30000.0, "max" : 42000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Billing Specialist in Barcelona, Spain, adjusted for the E-commerce industry and company size." }, "location" : "Barcelona, Spain", "locations" : [ "Barcelona", "Spain" ], "timestamp" : "2026-06-16T08:00:53.019", "fingerprint" : "d44b7832b144f243d1edd9c221e7aadfe01ebedf16d4806017e3137b0a849e1f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/DeliveryHero/744000132204990-billing-specialist-on-demand", "externalId" : "744000132204990", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Barcelona", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "41.3825802,2.1770730" } ], "locationText" : "Barcelona, Spain", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Excel, SQL, Google Apps Script", "professionalSkills" : [ "Pricing analysis" ], "hardSkillsList" : [ "Billing", "Payment collection", "Master data maintenance", "Process improvement", "Pricing reconciliation" ], "softSkillsList" : [ "Adaptability", "Patience", "Responsiveness", "Service-oriented" ], "hardSkills" : [ { "name" : "Billing", "level" : "intermediate" }, { "name" : "Payment collection", "level" : "intermediate" }, { "name" : "Master data maintenance", "level" : "intermediate" }, { "name" : "Process improvement", "level" : "intermediate" }, { "name" : "Pricing reconciliation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Patience" }, { "name" : "Responsiveness" }, { "name" : "Service-oriented" } ], "majorSkills" : "Billing operations, Process improvement, Data analysis", "majorSkillsList" : [ "Billing operations", "Process improvement", "Data analysis" ], "coreResponsibilities" : "Own On-demand finance operations E2E, Generate invoices accurately, Generate payment files accurately, Support payment collection processes, Negotiate payment terms, Update billing records, Maintain billing master data, Resolve partner invoicing inquiries, Resolve partner payment inquiries, Collaborate with commercial teams, Resolve billing related inquiries, Identify process improvements, Implement process improvements, Assist with pricing reconciliations, Maintain billing documentation, Update billing documentation, Support pricing analysis, Deep-dive on partner profitability, Deep-dive on country-level profitability, Identify margin improvement opportunities", "teamCollaboration" : "Collaborate with commercial teams", "domainKnowledge" : "B2B billing", "domainList" : [ "b2b-billing" ], "domainSpecificKnowledge" : [ "B2B billing" ], "toolProficiency" : [ "SAP", "Navision", "Business Central", "Salesforce" ], "communicationSkills" : "English communication; Spanish communication", "documentationSkills" : "Maintain documentation", "problemSolvingSkills" : "Data-driven mentality", "qualificationsBasic" : "2+ years B2B billing experience", "qualificationsPreferred" : "AP/AR experience is a plus, ERP systems knowledge, Experience in shared service centers, Experience in global finance operations, Process improvement experience, Accounting experience, Experience working with SQL, Familiarity with scripting languages", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. YOUR MISSION Glovo launched Glovo On-Demand in 2022, a new vertical with the purpose of helping partners power their own delivery channels using our world-class logistics network. Since this is a young business unit, we don’t have all the answers yet—and that’s where you come in. As Finance Operations Senior Assistant, you will have a key role over the next 12–18 months in supporting the rapid growth and increasing complexity of Glovo On-demand Finance Operations. If you’re someone who enjoys getting their hands dirty with data, fixing broken processes, and working in a fast-paced, multicultural environment where your technical input actually changes how we operate, this is for you. THE JOURNEY * Own On-demand finance operations E2E. * Generate invoices and payments files accurately in a timely manner. * Support payment collection processes, negotiating payment terms when necessary. * Update and maintain billing records and master data when applicable. * Support the resolution of partner invoicing and payment inquiries within agreed SLA’s. * Collaborate closely and proactively with commercial teams in resolving all billing related inquiries within established SLAs. * Assist in identifying and implementing E2E process improvements. * Assist with pricing reconciliations. * Maintain and update billing documentation thoroughly and accurately, in accordance with department guidelines. * Support pricing analysis including deep-dives on partner or country-level profitability and identify margin improvement opportunities. ## Qualifications WHAT YOU WILL BRING TO THE RIDE * 2+ years’ experience in B2B billing, AP/AR experience is a plus. * Highly organized and able to multi task in a fast-paced environment with attention to detail with a quality focus. * A data-driven mentality, using analytics to resolve problems, make informed decisions and optimize processes. * Ability to develop in a multicultural environment; a true team player. * Adaptability, Patience and Responsiveness and service-oriented attitude. * Office Suite expertise: Excel proficiency. * Excellent English and Spanish communication skills. * Knowledge of ERP systems (SAP, Navision, Business Central, Salesforce..), experience in shared service centers, global finance operations, process improvement or accounting are a plus. * Experience working with SQL is a plus. * Familiarity with scripting languages (ex. Google Apps Script) for data manipulation is a plus. ## Additional Information At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles[ here](https://careers.deliveryhero.com/leadership-principles). Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our [Instagram](https://www.instagram.com/lifeatglovo/) and check out our [LinkedIn](https://www.linkedin.com/company/glovo-app/) and [website](https://about.glovoapp.com/)!", "summaryDescription" : "Billing Specialist at Delivery Hero. Skills: Billing operations, Process improvement, Data analysis. Own On-demand finance operations E2E. Generate invoices accurately", "postedDate" : "2026-06-15T13:57:33.000", "createdAt" : "2026-06-15T23:38:02.509", "lastUpdated" : "2026-06-16T08:00:53.019", "ingestTimestamp" : "2026-06-15T23:38:02.509", "mongoId" : "6a305640f292fd229cf264ea", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Billing", "Payment collection", "Master data maintenance", "Process improvement", "Pricing reconciliation", "Adaptability", "Patience", "Responsiveness", "Service-oriented", "Billing operations", "Data analysis", "Pricing analysis", "B2B billing", "SAP", "Navision", "Business Central", "Salesforce" ], "skillCount" : 17, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307f5ff292fd229c058875", "title" : "Strategy and Operations Lead, Global Games Play Partnerships", "company" : "Google", "industry" : "Technology", "salary" : { "min" : 220000.0, "max" : 350000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Lead Strategy and Operations role at a large technology company in Mountain View, United States, adjusted for seniority and industry." }, "location" : "[Mountain View, CA, USA, [100 Bay Vw Dr, Mountain View, CA 94043, USA], Mountain View, 94043, CA, US]", "locations" : [ "[Mountain View, CA, USA, [100 Bay Vw Dr, Mountain View, CA 94043, USA], Mountain View, 94043, CA, US]", "[New York, NY, USA, [New York, NY, USA], New York, null, NY, US]", "[Los Angeles, CA, USA, [Los Angeles, CA, USA], Los Angeles, null, CA, US]", "[San Francisco, CA, USA, [San Francisco, CA, USA], San Francisco, null, CA, US]" ], "timestamp" : "2026-06-16T13:37:00.673", "fingerprint" : "00f341d6f93b87b15ac3a60cdac02b3d2b58aec617a6ee10e186a8469cd1d99f", "source" : "google", 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"operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c5ef574d8ee00a08e7f7e", "title" : "Global Billing Coordinator", "company" : "Envoy Global, Inc.", "industry" : "Global immigration", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Chicago, Illinois, United States", "locations" : [ "Chicago", "Illinois", "United States" ], "timestamp" : "2026-06-14T19:09:45.797", "fingerprint" : "339a07c37a17018958375491d0a60e806e7bc3b59fd397bf1d4eb90ddc2bdbf4", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/envoyglobalinc/jobs/6008703004", "externalId" : "6008703004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" } ], "locationText" : "Chicago, Illinois, United States", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "technicalSkills" : "Excel, Outlook, Word", "professionalSkills" : [ "Billing operations", "Financial transactions", "Collections outreach", "Cash application", "Cash reconciliations", "Cash tracking", "Billing problems", "Payment problems", "Customer billings", "Customer collections", "Customer trending" ], "hardSkillsList" : [ "Invoice adjustment", "Credit processing", "Invoice submission", "Collections outreach", "Cash application", "Cash reconciliation", "Cash tracking", "Billing troubleshooting", "Payment troubleshooting", "Transaction recording", "Reconciliation assistance", "Analysis assistance" ], "softSkillsList" : [ "Analytical skills", "Adaptability", "Proactive mindset" ], "hardSkills" : [ { "name" : "Invoice adjustment", "level" : "intermediate" }, { "name" : "Credit processing", "level" : "intermediate" }, { "name" : "Invoice submission", "level" : "intermediate" }, { "name" : "Collections outreach", "level" : "intermediate" }, { "name" : "Cash application", "level" : "intermediate" }, { "name" : "Cash reconciliation", "level" : "intermediate" }, { "name" : "Cash tracking", "level" : "intermediate" }, { "name" : "Billing troubleshooting", "level" : "intermediate" }, { "name" : "Payment troubleshooting", "level" : "intermediate" }, { "name" : "Transaction recording", "level" : "intermediate" }, { "name" : "Reconciliation assistance", "level" : "intermediate" }, { "name" : "Analysis assistance", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical skills" }, { "name" : "Adaptability" }, { "name" : "Proactive mindset" } ], "majorSkills" : "Billing, Collections, Accounts receivable", "majorSkillsList" : [ "Billing", "Collections", "Accounts receivable" ], "coreResponsibilities" : "Work within order management and billing systems, Deliver accurate invoices to customers, Review invoices for accuracy, Manage customer specific invoice options, Manage invoice adjustments, Manage credits, Coordinate unique customer needs for invoices, Coordinate account statements, Utilize third-party billing websites, Maintain third-party billing websites, Manage invoice submission, Manage collections outreach, Manage accounts receivable inbox, Develop relationships with external customers, Develop relationships with internal business counterparts, Understand billing experience for customers, Understand payments experience for customers, Reach out to customers on overdue balances, Ensure timely payment of invoices, Assist in resolving invoicing questions, Identify drivers of non-payment, Proactively address drivers of non-payment, Apply cash receipts to open invoices, Drive resolution on billing problems, Drive resolution on payment problems, Troubleshoot billing issues, Troubleshoot payment issues, Understand root cause of issues, Interface with Finance teams, Interface with Customer Experience teams, Interface with Account Management teams, Ensure transactions are recorded accurately, Assist with reconciliations on customer billings, Assist with analysis on customer billings, Assist with reconciliations on collections, Assist with analysis on collections, Assist with reconciliations on trending, Assist with analysis on trending, Recommend policies for invoicing operations, Recommend procedures for invoicing operations, Recommend system enhancements for invoicing operations, Recommend policies for collection operations, Recommend procedures for collection operations, Recommend system enhancements for collection operations, Help formulate policies for invoicing operations, Help formulate procedures for invoicing operations, Help formulate system enhancements for invoicing operations, Help formulate policies for collection operations, Help formulate procedures for collection operations, Help formulate system enhancements for collection operations, Support finance team with ad hoc projects", "teamCollaboration" : "Cross-functional teams; External customers; Internal business counterparts; Finance teams; Customer Experience teams; Account Management teams", "domainKnowledge" : "Global immigration; European operations; German operations; Netherlands operations; France operations", "domainList" : [ "global-immigration", "european-operations", "german-operations", "netherlands-operations", "france-operations" ], "domainSpecificKnowledge" : [ "Global immigration", "European operations", "German operations", "Netherlands operations", "France operations" ], "toolProficiency" : [ "Excel", "Outlook", "Word", "Billing-Platform system" ], "communicationSkills" : "Customer specific invoice options; Invoicing questions", "problemSolvingSkills" : "Troubleshooting issues; Understanding root cause; Billing problems; Payment problems", "qualificationsBasic" : "Bachelor's degree, 3+ years of experience in accounting, billing and collections, 1-3 years of experience in a customer-facing role, Fluent English, Fluent Dutch, Fluent French, Fluent German", "qualificationsPreferred" : "Accounting or similar credentials, Relevant experience, Billing-Platform system experience", "workSiteFlexibility" : "Remote", "rawDescription" : "Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. We are seeking a highly driven and detail-oriented Global Billing Coordinator to support Envoy Global’s European operations, with a primary focus on Germany, the Netherlands, and France. This role is pivotal in ensuring seamless billing operations, accurate financial transactions, and exceptional customer experience across multiple regions. The ideal candidate will thrive in a fast-paced, global environment—demonstrating strong analytical skills, adaptability, and a proactive mindset while collaborating with cross-functional teams and clients. This is an exciting opportunity for someone who is passionate about process excellence, enjoys solving complex billing challenges, and is eager to contribute to a growing international organization. As our Global Billing Coordinator, you will be required to: Successfully work within Envoy’s order management and billing systems to deliver accurate invoices to customers on a timely basis. This includes reviewing invoices for accuracy while managing relationships with a growing list of clients that may require customer specific invoice options. Mange invoice adjustments and/or credits that are to be applied to customer accounts; coordinate unique customer needs for invoices and account statements. Utilize and maintain third-party billing websites for invoice submission and collections outreach. Manage emails coming to the accounts receivable inbox. Develop and maintain relationships with counterparts on the external customer and internal business side (case managers) to understand billing and payments experience for Envoy customers. Reach out to customers on overdue balances to ensure timely payment of invoices and assist in resolving invoicing questions from customers; leverage customer needs, Envoy’s products, and systems to identify and proactively address drivers of non-payment. Responsible for cash related activities including application of cash receipts to open invoices, cash reconciliations, and detailed cash tracking. Drive resolution on billing and payment problems by troubleshooting issues faced, understanding root cause, and interfacing with Finance, Customer Experience and Account Management teams on driving quick and efficient resolution Regularly coordinate with the accounting team to ensure that transactions are recorded accurately and timely; assist with any reconciliations or analysis on customer billings, collections, or trending. Recommend and help formulate policies, procedures, and system enhancements to improve invoicing and collection operations. Support finance team with ad hoc projects To apply for this role, you should possess the following skills, experience and qualifications: Bachelor's degree preferably in Accounting or Finance; and/or similar credentials or relevant experience 3+ years of experience in accounting, billing and collections, or related position 1-3 years of experience in a customer-facing role Experience processing experience with the Billing-Platform system is a plus Advanced level proficiency in Excel, Outlook and Word Must speak fluent English; Ability to read English, Dutch, French, and German or use the appropriate tools to translate ANNUAL SALARY RANGE- £35,000 to £45,000 If you’re passionate about driving accuracy, building strong relationships, and growing in a global environment, we’d love to hear from you! #LI-REMOTE", "summaryDescription" : "Global Billing Coordinator at Envoy Global, Inc.. Skills: Billing, Collections, Accounts receivable. Work within order management and billing systems. Deliver accurate invoices to customers", "postedDate" : "2026-06-12T22:00:01.788", "createdAt" : "2026-06-12T22:00:01.788", "lastUpdated" : "2026-06-14T19:09:45.797", "ingestTimestamp" : "2026-06-12T22:00:01.788", "mongoId" : "6a2c5ef574d8ee00a08e7f7e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Invoice adjustment", "Credit processing", "Invoice submission", "Collections outreach", "Cash application", "Cash reconciliation", "Cash tracking", "Billing troubleshooting", "Payment troubleshooting", "Transaction recording", "Reconciliation assistance", "Analysis assistance", "Analytical skills", "Adaptability", "Proactive mindset", "Billing", "Collections", "Accounts receivable", "Billing operations", "Financial transactions", "Cash reconciliations", "Billing problems", "Payment problems", "Customer billings", "Customer collections", "Customer trending", "Global immigration", "European operations", "German operations", "Netherlands operations", "France operations", "Excel", "Outlook", "Word", "Billing-Platform system" ], "skillCount" : 35, "jobCategory" : "finance", "jobSubcategory" : "finance", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Global immigration" }, { "id" : "6a30679bf292fd229cfbf91a", "title" : "Billing Specialist", "company" : "Centrum Health", "salary" : { "min" : 45000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Billing Specialist in Doral, United States, adjusted for the healthcare industry and full-time employment." }, "location" : "Doral, Florida, United States", "locations" : [ "Doral", "Florida", "United States" ], "timestamp" : "2026-06-16T08:45:51.043", "fingerprint" : "955575ea83617849e93448387cb52acb2f0161fa00eec7336590e8b020a5607a", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/centrumhealth/jobs/6015444004", "externalId" : "6015444004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Doral", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.8195424,-80.3553302" } ], "locationText" : "Doral, Florida, United States", "minimumEducation" : "High School", "experienceMinYears" : 1, "rawDescription" : "WHO WE ARE NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid. NeueHealth delivers clinical care to health consumers through our owned clinics – Centrum Health and Premier Medical – as well as unique partnerships with affiliated providers across the country. We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. Through our value-driven, consumer-centric approach, we are committed to transforming healthcare and creating a better care experience for all. JOB SUMMARY The Biller Specialist is responsible for the accuracy of the super bill/claim prior to transmission to payer, including validation of appropriate Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), and International Classification of Diseases, Tenth Revision, Clinical Modification (ICD-10-CM). DUTIES & RESPONSIBILITIES The Billing Specialist job description is intended to point out major responsibilities within the role, but it is not limited to these items. Assign/remove CPT, HCPCS and modifiers as part of the super bill/claim validation process. Prepare and review super bill/claims prior to submission. Identify coding trends and opportunities to improve quality, efficiency and productivity.   Checking each insurance payment for accuracy. Ensure compliance with billing and payers’ guidelines. Calling insurance companies regarding any discrepancy in payments if necessary Researching and appealing denied claims. EDUCATION AND PROFESSIONAL EXPERIENCE (Licensures AND Certifications) High school diploma or GED equivalent Minimum of 1 year of experience as a medical biller. PROFESSIONAL COMPETENCIES Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirements and systems. Knowledge of CPT, ICD-10-CM and HCPCS codes. Knowledge of coding principles and guidelines. Knowledge of billing principles and guidelines. Knowledge of federal, state, and payer-specific regulations and policies pertaining to documentation, coding, and billing for professional and technical services. Excellent written and oral communication skills Prefer but not require American Academy of Professional Coder (AAPC) Certified Professional Coder (CPC) or American Health Information Management Association (AHIMA) Certified Coding Specialist (CCS).     As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of NeueHealth, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.", "summaryDescription" : "Billing Specialist at Centrum Health", "postedDate" : "2026-06-15T23:26:38.338", "createdAt" : "2026-06-15T23:26:38.338", "lastUpdated" : "2026-06-16T08:45:51.043", "ingestTimestamp" : "2026-06-15T23:26:38.338", "mongoId" : "6a30679bf292fd229cfbf91a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 60000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307f7bf292fd229c059dcd", "title" : "Data Center Server Operations Manager, Global Server Operations", "salary" : { "min" : 125000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Technology industry in Lenoir, United States, adjusted for seniority and company size." }, "location" : "[Lenoir, NC, USA, [708 Lynhaven Dr, Lenoir, NC 28645, USA], Lenoir, 28645, NC, US]", "locations" : [ "[Lenoir, NC, USA, [708 Lynhaven Dr, Lenoir, NC 28645, USA], Lenoir, 28645, NC, US]" ], "timestamp" : "2026-06-16T12:15:40.969", "fingerprint" : "e4f82ecbfbb828caa7cb2f020ca3ed6d1f4bb3a3ff6a29891497ada3dc9958e0", "source" : "google", "language" : "en", "externalId" : "100065586930688710", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lenoir", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : 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Global Server, Hardware Operations", "salary" : { "min" : 115500.0, "max" : 173000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Technology in Moncks Corner, United States, adjusted for seniority and industry." }, "location" : "[Moncks Corner, SC 29461, USA, [Moncks Corner, SC 29461, USA], Moncks Corner, 29461, SC, US]", "locations" : [ "[Moncks Corner, SC 29461, USA, [Moncks Corner, SC 29461, USA], Moncks Corner, 29461, SC, US]" ], "timestamp" : "2026-06-16T12:21:48.056", "fingerprint" : "c1d0211ea8caf351b04c31f6d2a8b43a913412d65affa2649b5989fb0337e94c", "source" : "google", "language" : "en", "externalId" : "83507835169579718", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Moncks Corner", "state" : "South Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.1960027,-80.0131374" } ], "locationText" : "Moncks Corner, South Carolina, United States", "experienceLevel" : "Manager", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Data Center Operations Manager, Global Server, Hardware Operations", "postedDate" : "2026-06-16T01:51:20.988", "createdAt" : "2026-06-16T01:51:20.988", "lastUpdated" : "2026-06-16T12:21:48.056", "ingestTimestamp" : "2026-06-16T01:51:20.988", "mongoId" : "6a307f59f292fd229c05838d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 115500, "salaryAnnualMax" : 173000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.5555556, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "69c94a889bc74574cbbb5168", "title" : "Senior Billing Operations Product Manager", "company" : "Amazon Kuiper Commercial Services LLC", "industry" : "Project/Program/Product Management--Non-Tech, Product Management, alexa and amazon devices", "salary" : { "min" : 136000.0, "max" : 184100.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Bellevue, Washington, USA", "locations" : [ "Bellevue, Washington, USA" ], "certifications" : [ "Six Sigma certification" ], "timestamp" : "2026-06-15T03:54:27.982", "fingerprint" : "807d569f5534857ec714a20b6c2d7106732a45cc3466d0ab70bcd37736c63a3d", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3199702/apply", "externalId" : "290ed87a-0c80-4783-ae40-cce8d4203530", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bellevue", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6144219,-122.1923370" } ], "locationText" : "Bellevue, Washington, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "professionalSkills" : [ "Product strategy", "Operational excellence", "Billing processes", "Financial regulations", "Customer experience", "Product management", "Process automation", "System implementation", "Business intelligence", "Data analytics", "Root cause analysis" ], "hardSkillsList" : [ "Billing operations", "Process optimization", "Data-driven decision making", "Forecasting", "Budgeting", "Variance analysis" ], "softSkillsList" : [ "Leadership", "Strategic thinking", "Analytical", "Problem-solving" ], "hardSkills" : [ { "name" : "Billing operations", "level" : "intermediate" }, { "name" : "Process optimization", "level" : "intermediate" }, { "name" : "Data-driven decision making", "level" : "intermediate" }, { "name" : "Forecasting", "level" : "intermediate" }, { "name" : "Budgeting", "level" : "intermediate" }, { "name" : "Variance analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Strategic thinking" }, { "name" : "Analytical" }, { "name" : "Problem-solving" } ], "majorSkills" : "Billing operations, Product strategy, Process automation", "majorSkillsList" : [ "Billing operations", "Product strategy", "Process automation" ], "coreResponsibilities" : "Own product vision and roadmap for billing operational, Drive automation initiatives and system enhancements, Develop strategies for new country launches and custom, Influence product decisions for operational tools and platforms, Design and implement scalable operational workflows, Drive continuous improvement through process optimization, Create comprehensive documentation for processes and systems, Ensure compliance and risk management in operational processes, Lead a high-performing team managing billing operations, Foster an inclusive environment that promotes diversity and, Influence hiring decisions and performance management, Create mechanisms for team engagement and professional growth, Architect scalable processes for complex B2B contracts and, Establish governance frameworks and documentation for operational excellence, Drive key metrics such as Billing accuracy and, Serve as primary liaison between Sales, Legal, Finance,, Translate stakeholder requirements into actionable product features, Lead process optimization initiatives across organizational boundaries, Build and maintain strategic partnerships with internal teams, Partner with Leo Business Customer eXperience (BCX) team, Influence senior stakeholders through data-driven insights, Provide regular status updates and comprehensive reporting, Develop and implement metrics frameworks to track operational, Use business intelligence to inform strategic decisions and, Leverage data analytics to identify trends, risks, and, Create data-driven business cases for automation and system, Develop and maintain performance dashboards for executive reporting, Conduct root cause analysis on billing discrepancies and", "teamCollaboration" : "Cross-functional leadership; Stakeholder management; Internal teams and external vendors; Sales, Legal, Finance, Customer Service", "projectManagementSkills" : [ "Roadmap planning", "Agile methodologies" ], "domainKnowledge" : "Billing operations; Satellite internet service; B2C consumers; B2B enterprise customers; Financial regulations; Global expansion", "domainList" : [ "billing-operations", "satellite-internet-service", "b2c-consumers", "b2b-enterprise-customers", "financial-regulations", "global-expansion" ], "domainSpecificKnowledge" : [ "Billing operations", "Satellite internet service", "B2C consumers", "B2B enterprise customers", "Financial regulations", "Global expansion" ], "communicationSkills" : "Executive reporting; Stakeholder engagement", "documentationSkills" : "Process documentation; System documentation", "innovationCreativity" : "Drive innovation in billing processes; Transform traditional operations into product-driven solutions", "problemSolvingSkills" : "Analytical and problem-solving abilities; Root cause analysis", "outcomesObjectives" : "Ensure seamless billing for Leo customers; Deliver exceptional customer experience; Enable rapid growth and global reach; Drive key metrics such as Billing accuracy and error rates", "qualificationsBasic" : "Bachelor's degree in finance, accounting, business, economics, or related analytical field, or MBA and experience in multiple finance and accounting roles, 8+ years of experience in operations, product management, or related fields, Proven track record in billing operations, or similar functions, Experience with process automation and system implementation, Excellence in stakeholder management and cross-functional leadership, U. S. citizen or national, U. S. permanent resident, or lawfully admitted into the U. S. as a refugee or granted asylum", "qualificationsPreferred" : "MBA, CPA, or relevant advanced degree, Understanding of B2B2C billing management and billing systems, Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results, International business operations experience, Six Sigma certification or similar process improvement credentials, Experience with agile methodologies, Track record of scaling operations in high-growth environments, 5+ years of people management experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon Leo is increasing global broadband access through a constellation of over 7,000 satellites in low Earth orbit. Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. We are seeking a visionary leader as Leo's Sr Billing Operations Product Manager. In this pivotal role, you will blend product management expertise with operational excellence to build and evolve mission-critical systems powering Leo's billing operations. You will lead a team that ensures seamless billing for Leo customers while owning the product strategy for internal operational platforms, translating stakeholder needs into product features and championing automation initiatives that support Leo's global expansion. The role requires strategic thinking and operational excellence. As the billing operations product leader, you will drive innovation in billing processes for Amazon Leo's diverse customer segments ranging from B2C consumers to B2B enterprise customers. You will ensure compliance with financial regulations while delivering exceptional customer experience across Leo's global satellite internet service. This position offers a unique opportunity to shape the future of space-based communications by building the operational backbone that supports Leo's mission to bridge the global digital divide. You will lead the transformation of traditional operations into product-driven solutions, creating efficient, scalable, and user-centric systems that enable rapid growth and global reach. The ideal candidate will possess strong operational expertise in billing processes, core product management competencies, and a proven track record of leading complex operational initiatives. As a strategic thinker, you must balance short-term operational needs with long-term product vision while maintaining excellent communication skills to effectively engage with diverse audiences. Your leadership will be instrumental in driving innovation and operational excellence as we scale Leo's global operations. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities Product Strategy and Innovation • Own the product vision and roadmap for billing operational systems • Drive automation initiatives and system enhancements through partnership with Engineering • Develop strategies for new country launches and custom billing solutions • Influence product decisions for operational tools and platforms System and process design • Design and implement scalable operational workflows • Drive continuous improvement through process optimization • Create comprehensive documentation for processes and systems • Ensure compliance and risk management in operational processes Operational Leadership • Lead a high-performing team managing billing operations • Foster an inclusive environment that promotes diversity and team success • Influence hiring decisions and performance management • Create mechanisms for team engagement and professional growth • Architect scalable processes for complex B2B contracts and global billing solutions • Establish governance frameworks and documentation for operational excellence • Drive key metrics such as Billing accuracy and error rates across all customer segments (B2C, B2B, B2B2X) Cross-functional management • Serve as the primary liaison between Sales, Legal, Finance, and Customer Service teams • Translate stakeholder requirements into actionable product features • Lead process optimization initiatives across organizational boundaries • Build and maintain strategic partnerships with internal teams and external vendors • Partner with Leo Business Customer eXperience (BCX) team to ensure seamless customer issue resolution and amplify customer voice • Influence senior stakeholders through data-driven insights and strategic recommendations specific to satellite internet service delivery • Provide regular status updates and comprehensive reporting to Leo leadership Data-Driven Decision Making • Develop and implement metrics frameworks to track operational performance across B2B and B2C • Use business intelligence to inform strategic decisions and process improvements • Leverage data analytics to identify trends, risks, and improvement opportunities in satellite service billing • Create data-driven business cases for automation and system enhancements • Develop and maintain performance dashboards for executive reporting • Conduct root cause analysis on billing discrepancies and operational issues Basic Qualifications: - Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or a MBA and experience in multiple finance and accounting roles - • 8+ years of experience in operations, product management, or related fields - • Proven track record in billing operations, or similar functions - • Experience with process automation and system implementation - • Excellence in stakeholder management and cross-functional leadership Preferred Qualifications: - • MBA, CPA, or relevant advanced degree - • Strong understanding of B2B/B2C billing management and billing systems - • Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results - • International business operations experience - • Six Sigma certification or similar process improvement credentials - • Experience with agile methodologies - • Track record of scaling operations in high-growth environments - • 5+ years of people management experience - • Strong analytical and problem-solving abilities - • Exceptional written and verbal communication Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, BELLEVUE - 136,000.00 - 184,100.00 USD annually", "summaryDescription" : "Senior Billing Operations Product Manager at Amazon Kuiper Commercial Services LLC. Skills: Billing operations, Product strategy, Process automation. Own product vision and roadmap for billing operational. Drive automation initiatives and system enhancements", "postedDate" : "2026-06-13T07:24:06.855", "createdAt" : "2026-06-13T07:24:06.855", "lastUpdated" : "2026-06-15T03:54:27.982", "ingestTimestamp" : "2026-06-13T07:24:06.855", "mongoId" : "69c94a889bc74574cbbb5168", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3199702/apply", "salaryAnnualMin" : 136000, "salaryAnnualMax" : 184100, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Billing operations", "Process optimization", "Data-driven decision making", "Forecasting", "Budgeting", "Variance analysis", "Leadership", "Strategic thinking", "Analytical", "Problem-solving", "Product strategy", "Process automation", "Operational excellence", "Billing processes", "Financial regulations", "Customer experience", "Product management", "System implementation", "Business intelligence", "Data analytics", "Root cause analysis", "Roadmap planning", "Agile methodologies", "Satellite internet service", "B2C consumers", "B2B enterprise customers", "Global expansion", "Six Sigma certification" ], "skillCount" : 28, "jobCategory" : "project-management", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2cc25d74d8ee00a0a062e8", "title" : "Global Operations Manager, Post Merger Integration and Mergers & Acquisition", "company" : "Legora", "industry" : "Corporate", "salary" : { "min" : 161500.0, "max" : 210000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "New York City", "locations" : [ "New York City" ], "timestamp" : "2026-06-16T04:29:24.395", "fingerprint" : "014aa571dc1a8b707a757e87635d4e5cd33ec0212a19279f0db5fbbe8e7b7b81", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/legora/5ee9afa4-d0f1-48e8-8514-9e9421995a44/application", "externalId" : "5ee9afa4-d0f1-48e8-8514-9e9421995a44", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "rawDescription" : "ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. - We lean in: ownership over titles, outcomes over intentions. - We fight for excellence: high standards, direct, ego-free feedback. - We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. THE ROLE Legora is hiring our first dedicated Operations Manager, Post Merger Integration and Mergers and Acquisition to build our global integration function from scratch. This is a high-visibility, founding operator role reporting to the Director of Operations. Legora has grown both organically and through acquisition, and integration is how an acquisition becomes real: people landing well, products converging, and momentum maintained. You will own the integration lifecycle end-to-end—from pre-sign diligence through the first 100 days—turning a live portfolio of deals into a repeatable global machine. WHAT YOU’LL DO - Translate the deal thesis into an integration plan with clear owners, milestones, risks, and decision points. - Own execution from day-1 readiness through close-out, keeping acquired teams productive and retained. - Serve as a trusted partner to acquired teams, helping them navigate Legora and keep their momentum. - Build repeatable diligence and integration playbooks that improve with every deal. - Coordinate function owners across People, Legal, Finance, IT, Product, and GTM, and drive trade-offs to decisions. - Partner with deal teams from diligence onward: assess integration readiness, flag people, product, and operational risks, and give go/no-go input before signing. - Track integration progress and retention, and communicate risks and recommendations to executive stakeholders. WHAT YOU BRING - 8+ years of experience, with at least 2 years leading M&A integrations hands-on. - A path that combines analytical training with operating experience: the classic arc is banking or consulting into corporate development into an operator seat, but we welcome other routes that build the same muscles. - Experience with talent- and product-driven acquisitions, where retention of the acquired team defines success. - Strong operating judgment and the ability to move fluidly between strategy and execution. - Executive presence and backbone: you build trust quickly and drive outcomes through influence rather than authority. - Comfort building structure in ambiguous, fast-moving environments. Strong Candidates May Also - Have cross-border deal experience, including employment, equity, and entity questions. - Bring the technical fluency to evaluate technical organizations and work credibly with engineering and product leadership. - Have built integration playbooks, templates, or repeatable processes from scratch. - Come from a startup or hyper-growth environment. WHAT’S IN IT FOR YOU - Global collaboration: Partner with teams and clients across Europe, APAC, and North America. - Competitive package: Comprehensive salary, benefits, and tools for success. - Meaningful work: Your efforts shape how thousands of lawyers use AI daily. - In-person environment: Union Square office designed for ambitious builders and company provided lunch daily. - Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision - Multiple medical plan options through Aetna and Kaiser Permanente - HSA or Healthcare FSA (based on plan selection) - Dental plans via MetLife - Vision plans via Vision Care Family Support - Generous parental leave - Free access to Maven Clinic - Dependent Care FSA - Free One Medical membership for employees and dependents Additional Perks - Pre-tax commuter benefits - Life Insurance + STD/LTD - 401(K) with generous company match - Unlimited PTO - Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.", "summaryDescription" : "Global Operations Manager, Post Merger Integration and Mergers & Acquisition at Legora", "createdAt" : "2026-06-14T20:16:12.426", "lastUpdated" : "2026-06-16T04:29:24.395", "ingestTimestamp" : "2026-06-14T20:16:12.426", "mongoId" : "6a2cc25d74d8ee00a0a062e8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 161500, "salaryAnnualMax" : 210000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8ca574d8ee00a0975fe7", "title" : "Client Operations and Program Coordinator", "industry" : "Revenue & Ops", "salary" : { "min" : 1500.0, "max" : 1500.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Egypt", "locations" : [ "Egypt", "Ethiopia", "South Africa", "Argentina", "Nigeria" ], "timestamp" : "2026-06-15T10:03:58.643", "fingerprint" : "3be33fedd022093d1a0fa5a5ffe728204ed86f70a7a349c741b0b9fded976787", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/scale%20army%20careers/8c3d4591-49d7-4fbc-8da3-5f298f4df9b6/application", "externalId" : "8c3d4591-49d7-4fbc-8da3-5f298f4df9b6", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Egypt", "continent" : "af", "workMode" : "remote" }, { "country" : "United States", "continent" : "na", "workMode" : "remote" }, { "continent" : "sa", "workMode" : "remote" }, { "continent" : "af", "workMode" : "remote" }, { "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Egypt; United States", "employmentType" : "CONTRACT", "teamCollaboration" : "Distributed teams; Cross-functionally", "communicationSkills" : "Participant communications; Client communications", "documentationSkills" : "Document processes", "problemSolvingSkills" : "Proactive problem-solving", "specialRequirements" : "Work during U.S. business hours, Aligned with client time zone", "outcomesObjectives" : "Maintain timely responses; Ensure consistent execution; Maintain accurate reporting; Support successful delivery; Reduce administrative burden; Demonstrate ownership", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone. Our client helps organizations deliver transformational learning experiences, professional development programs, and community-driven initiatives that create meaningful participant outcomes. By combining structured program delivery, operational excellence, and high-touch client support, they empower participants to stay engaged, achieve milestones, and maximize the value of every program experience. Their team is committed to building scalable systems, fostering strong community engagement, and delivering exceptional experiences across every stage of the client journey. Role Overview The Client Operations and Program Coordinator will serve as a critical operational partner responsible for supporting onboarding, program delivery, participant engagement, scheduling, reporting, community operations, and client support activities. This individual will help ensure programs run efficiently, participants remain engaged, operational processes are executed consistently, and internal systems remain accurate and up to date. Location Fully Remote | 9 AM - 5 PM EST Key Responsibilities Program Operations • Support delivery of client cohorts and learning programs. • Track participant engagement and attendance. • Monitor completion of assigned actions and follow-up activities. • Assist with program audits and quality checks. • Coordinate program communications and reminders. • Support weekly content and replay distribution. Community Operations • Manage recurring community engagement activities. • Publish approved community posts and announcements. • Monitor community questions and route issues appropriately. • Encourage participation and engagement within client communities. • Assist with community organization and maintenance. Scheduling and Coordination • Coordinate onboarding and scheduling activities for new clients. • Track unscheduled participants and proactively follow up. • Schedule group sessions, workshops, and cohort events. • Manage scheduling logistics and calendar coordination. Client Success Administration • Monitor and respond to inbound support inquiries. • Maintain accurate records and reporting dashboards. • Track operational KPIs and participant metrics. • Support client follow-up and engagement initiatives. • Escalate client concerns when appropriate. CRM and Operational Support • Maintain HubSpot data integrity. • Review and update pipeline records. • Track onboarding progress and status updates. • Document processes and identify opportunities for improvement. Qualifications Experience • 2+ years of experience in operations, program coordination, client success, administrative support, or related roles. • Experience working within documented processes and systems. • Experience supporting online communities. • Experience coordinating events, cohorts, workshops, or training programs. • Experience working remotely with distributed teams. • Experience maintaining records, reporting dashboards, and participant metrics. • Familiarity with KPI tracking and operational reporting. • Experience with HubSpot and Circle is preferred. Qualifications Skills • Excellent organizational skills with strong attention to detail. • Strong written communication skills for coordinating participant and client communications. • Ability to manage multiple priorities simultaneously while maintaining accuracy. • Proactive problem-solving skills with a focus on follow-through and accountability. • Dependability and commitment to executing recurring operational processes. • Collaboration skills with the ability to work independently and cross-functionally. • Proficiency with Google Workspace. What Success Looks Like • Maintain timely responses to client support inquiries. • Ensure onboarding and scheduling workflows are consistently executed. • Maintain accurate participant and engagement reporting. • Support successful delivery of client cohorts and programs. • Reduce administrative burden on senior leadership team members. • Demonstrate ownership of recurring operational processes. Opportunity This is an opportunity to play a central role in delivering exceptional client and participant experiences while helping scale impactful programs and communities. The Client Operations and Program Coordinator will contribute directly to operational excellence, participant success, and continuous process improvement while partnering closely with leadership and delivery teams in a collaborative remote environment. APPLICATION PROCESS: TO BE CONSIDERED FOR THIS ROLE THESE STEPS NEED TO BE FOLLOWED: - Fill in the application form - Record a video showcasing your skill sets", "summaryDescription" : "Client Operations and Program Coordinator", "createdAt" : "2026-06-14T09:11:00.071", "lastUpdated" : "2026-06-15T10:03:58.643", "ingestTimestamp" : "2026-06-14T09:11:00.071", "mongoId" : "6a2c8ca574d8ee00a0975fe7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 1500, "salaryAnnualMax" : 1500, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.5555556, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ce83674d8ee00a0a69f4d", "title" : "Billing and Accounts Receivable Specialist", "company" : "Ideals", "industry" : "Revenue Operations", "salary" : { "min" : 3.6E7, "max" : 5.4E7, "currency" : "COP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Billing and Accounts Receivable Specialist in the SaaS industry in Colombia, adjusted for city tier and experience." }, "location" : "Colombia", "locations" : [ "Colombia" ], "timestamp" : "2026-06-16T03:12:07.881", "fingerprint" : "bcdcfd01a31dfbd927eed77cca0761a1c73bb6696d90cb4dded4148c8bc2b886", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/ideals/1bf965de-21fe-4046-bcb6-e9ae4af34481/application", "externalId" : "1bf965de-21fe-4046-bcb6-e9ae4af34481", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Colombia", "continent" : "sa", "workMode" : "onsite" } ], "locationText" : "Colombia", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 2, "remoteFriendly" : true, "rawDescription" : "GET TO KNOW US Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand https://www.g2.com/categories/virtual-data-room?tab=highest_rated in the secure business collaboration market. Trusted by over 2,000,000 users from 300,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours. Ideals Virtual Data Room (VDR) https://www.idealsvdr.com/: Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions. Ideals Board https://idealsboard.com/: Board and leadership collaboration platform for faster, safer, and more compliant decision-making. THE ROLE We're looking for a Billing & Accounts Receivable Specialist to join our team in Colombia. You'll own the end-to-end billing cycle for an assigned client portfolio across North and South America - ensuring invoices go out correctly, payments come in on time, and clients always have a reliable point of contact. WHAT YOU WILL DO - Create invoices following established procedures - Review automatically generated invoices for accuracy and completeness - Perform monthly billing reconciliation between the ERP system and local Notas Fiscais - Collaborate with Finance, Sales, and Customer Success on contract terms, payment status, and client requests - Manage inbound client communication - calls, emails, and support requests - responding promptly and professionally - Monitor and follow up with overdue accounts/debtors across the South American portfolio WHAT YOU BRING - 2+ years of experience in billing or other accounting process handling is preferable - Bachelor’s degree, preferably in Finance, Accounting, or a related field - 1+ year experience in a leading customer-facing organization (B2B SaaS is an advantage) - Hands-on experience with ERP systems (NetSuite preferred) - Experience with Brazilian local invoicing - Strong written and verbal communication skills in English - Proficiency in Microsoft Office with sharp analytical skills and high attention to detail - Ability to manage multiple priorities and meet deadlines consistently NICE TO HAVE - Intermediate proficiency in Portuguese - Experience with ticketing systems - Experience working with CRM platforms (Hubspot preferred) - Practical experience with AI-powered tools OUR ASSESSMENT PROCESS - Screening call with the Talent Acquisition Specialist (30-45 mins) - Test Task (up to 2 hours) - Competency-based interview with the Talent Acquisition Specialist (90 mins) - Hiring Manager interview (60 mins) WHAT WE OFFER We highly value our people, so we will empower you with all the resources and support to help you reach your full potential. FOR YOUR BEST WORK - Remote-first flexibility to shape your ideal workday - Home workplace budget - Co-working expense coverage - Individual IT budget for extra equipment - Top-tier tech and AI-powered tools FOR YOUR GROWTH - Access to Ideals Academy with numerous courses - Investment in external learning and development activities - Guidance in Personal Development Plan creation - Professional literature and subscriptions coverage - Support of your passion as a speaker or writer - Internal talent mobility opportunities FOR YOUR WELL-BEING - Tailored Wellness Package for your physical and mental health - Funding for sports competitions - 15 business days of paid time off per year - Paid health-related time-off EXTRA PERKS - Budget for meetups with your local team - Generous internal referral program OUR CULTURE Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. Discover more https://ideals.jobs/our-culture/. Ideals is an equal opportunity employer Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.", "summaryDescription" : "Billing and Accounts Receivable Specialist at Ideals", "createdAt" : "2026-06-14T19:25:21.900", "lastUpdated" : "2026-06-16T03:12:07.881", "ingestTimestamp" : "2026-06-14T19:25:21.900", "mongoId" : "6a2ce83674d8ee00a0a69f4d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a660974d8ee00a062ba82", "title" : "Sr Technical Program Manager, AWS Invoicing Global Tax & Compliance", "company" : "Amazon Development Center U.S., Inc.", "industry" : "Project/Program/Product Management--Technical, Technical Program Management, Cloud Computing", "salary" : { "min" : 201200.0, "max" : 700000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T04:42:05.963", "fingerprint" : "8a09ee29ebc6aa7b3025ae7686a3015d715baaea91ce319f72ea1c80f2f1f4ac", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10442927/apply", "externalId" : "97ecd161-e939-4bdd-97e3-97462e5f7f08", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AWS, Invoicing, Tax, Compliance, Payments, Marketplace, Commerce platform", "professionalSkills" : [ "Platform strategy", "Country-level execution", "Program delivery", "Roadmap ownership", "Dependency management", "Risk management", "Launch readiness", "Stakeholder alignment", "Requirements orchestration", "Operational excellence", "Ambiguity navigation" ], "hardSkillsList" : [ "Global scale delivery", "Cross-organizational program delivery", "Dependency graph management", "Critical path management", "Phase-gate criteria", "UAT coordination", "PVT coordination", "Go/no-go decisions", "Multi-country launches", "Regulatory compliance", "Technical validation", "Customer readiness", "VP-level stakeholder management", "MPR authoring", "Escalation document authoring", "Strategic recommendation authoring", "Tax requirements", "Legal requirements", "Product requirements", "Engineering consumers", "Implementation lead time", "Testing lead time", "Near-term execution", "Long-term platform strategy", "Tactical decisions", "Multi-year architectural vision", "Program mechanisms", "Cadence establishment", "Tracker establishment", "Escalation path establishment", "RACI model establishment", "Distributed team accountability", "Requirement evolution", "Regulatory landscape shifts", "Customer escalation scope", "Sequencing trade-offs" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Global scale delivery", "level" : "intermediate" }, { "name" : "Cross-organizational program delivery", "level" : "intermediate" }, { "name" : "Dependency graph management", "level" : "intermediate" }, { "name" : "Critical path management", "level" : "intermediate" }, { "name" : "Phase-gate criteria", "level" : "intermediate" }, { "name" : "UAT coordination", "level" : "intermediate" }, { "name" : "PVT coordination", "level" : "intermediate" }, { "name" : "Go/no-go decisions", "level" : "intermediate" }, { "name" : "Multi-country launches", "level" : "intermediate" }, { "name" : "Regulatory compliance", "level" : "intermediate" }, { "name" : "Technical validation", "level" : "intermediate" }, { "name" : "Customer readiness", "level" : "intermediate" }, { "name" : "VP-level stakeholder management", "level" : "intermediate" }, { "name" : "MPR authoring", "level" : "intermediate" }, { "name" : "Escalation document authoring", "level" : "intermediate" }, { "name" : "Strategic recommendation authoring", "level" : "intermediate" }, { "name" : "Tax requirements", "level" : "intermediate" }, { "name" : "Legal requirements", "level" : "intermediate" }, { "name" : "Product requirements", "level" : "intermediate" }, { "name" : "Engineering consumers", "level" : "intermediate" }, { "name" : "Implementation lead time", "level" : "intermediate" }, { "name" : "Testing lead time", "level" : "intermediate" }, { "name" : "Near-term execution", "level" : "intermediate" }, { "name" : "Long-term platform strategy", "level" : "intermediate" }, { "name" : "Tactical decisions", "level" : "intermediate" }, { "name" : "Multi-year architectural vision", "level" : "intermediate" }, { "name" : "Program mechanisms", "level" : "intermediate" }, { "name" : "Cadence establishment", "level" : "intermediate" }, { "name" : "Tracker establishment", "level" : "intermediate" }, { "name" : "Escalation path establishment", "level" : "intermediate" }, { "name" : "RACI model establishment", "level" : "intermediate" }, { "name" : "Distributed team accountability", "level" : "intermediate" }, { "name" : "Requirement evolution", "level" : "intermediate" }, { "name" : "Regulatory landscape shifts", "level" : "intermediate" }, { "name" : "Customer escalation scope", "level" : "intermediate" }, { "name" : "Sequencing trade-offs", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Technical program management, Cross-organizational leadership, Global tax compliance", "majorSkillsList" : [ "Technical program management", "Cross-organizational leadership", "Global tax compliance" ], "coreResponsibilities" : "Drive end-to-end delivery, Own integrated roadmap, Manage dependency graph, Manage critical path, Identify dependencies, Escalate dependencies, Resolve dependencies, Identify resource conflicts, Escalate resource conflicts, Resolve resource conflicts, Establish trade-off frameworks, Own phase-gate criteria, Coordinate UAT, Coordinate PVT, Make go/no-go decisions, Align stakeholders, Communicate program status, Author MPRs, Deliver MPRs, Author escalation documents, Deliver escalation documents, Author strategic recommendations, Deliver strategic recommendations, Drive requirements handoffs, Finalize specifications, Connect execution to strategy, Ensure tactical decisions reinforce vision, Establish program mechanisms, Create clarity across teams, Create accountability across teams, Operate in evolving requirements, Operate in shifting regulatory landscapes, Operate with unplanned scope, Make judgment calls on sequencing, Make judgment calls on trade-offs", "teamCollaboration" : "Cross-organizational program delivery; Cross-functional teams; VP-level stakeholders; Product teams; Engineering teams; Tax compliance teams; Payments teams; Go-to-market teams; Commerce platform teams", "projectManagementSkills" : [ "Program management", "Roadmap planning", "Dependency management", "Risk management", "Critical path management", "Scope management", "Schedule management", "Quality management", "Trade-off frameworks", "Phase-gate criteria", "RACI models" ], "domainKnowledge" : "AWS Invoicing; Global Tax; Compliance; Regulatory landscapes; Country-level execution", "domainList" : [ "aws-invoicing", "global-tax", "compliance", "regulatory-landscapes", "country-level-execution" ], "domainSpecificKnowledge" : [ "AWS Invoicing", "Global Tax", "Compliance", "Regulatory landscapes", "Country-level execution" ], "communicationSkills" : "Executive communication; MPRs; Escalation documents; Strategic recommendations", "problemSolvingSkills" : "Ambiguity navigation; Judgment calls; Sequencing trade-offs", "outcomesObjectives" : "Transform tax and invoicing capabilities; Enable AWS international growth", "qualificationsBasic" : "5+ years technical program management, 7+ years working with engineering teams, 3+ years software development, 5+ years technical program management with software engineering teams, Experience managing programs across cross functional teams, Experience building processes, Experience coordinating release schedules", "qualificationsPreferred" : "5+ years project management disciplines, Experience managing projects across cross functional teams, Experience building sustainable processes, Experience coordinating release schedules, Experience defining KPI's/SLA's, Reporting to senior leadership", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are seeking a Senior Technical Program Manager to serve as the Single-Threaded Leader for a high-impact, cross-organizational program transforming how AWS delivers tax and invoicing capabilities at global scale. This role owns end-to-end program delivery across 5+ L10 organizations, driving alignment between product, engineering, tax compliance, payments, and go-to-market teams that do not share a common reporting chain. You will operate at the intersection of platform strategy and country-level execution—connecting a multi-year technical vision to quarterly delivery milestones while navigating competing priorities, evolving requirements, and complex regulatory landscapes. This is not a project management role; it is a leadership position accountable for the programmatic coherence of a strategic initiative that spans multiple VP organizations and directly enables AWS's international growth. Key job responsibilities - **Cross-organizational program leadership**: Drive end-to-end delivery of a multi-year platform initiative spanning 5+ L10 organizations across tax, invoicing, payments, marketplace, and commerce platform teams—owning the integrated roadmap, dependency graph, and critical path. - **Dependency and risk management**: Proactively identify, escalate, and resolve cross-team dependencies and resource conflicts. Establish structured trade-off frameworks when competing priorities emerge across organizations. - **Launch readiness governance**: Own phase-gate criteria, UAT/PVT coordination, and go/no-go decisions for multi-country launches involving regulatory compliance, technical validation, and customer readiness. - **Stakeholder alignment and executive communication**: Serve as the single point of accountability for program status across VP-level stakeholders. Author and deliver MPRs, escalation documents, and strategic recommendations to senior leadership. - **Requirements orchestration**: Drive timely handoffs of tax, legal, and product requirements across authoring teams and engineering consumers—ensuring specifications are finalized with sufficient lead time for implementation and testing. - **Strategic roadmap ownership**: Connect near-term execution to the organization's long-term platform strategy, ensuring tactical decisions reinforce (rather than compromise) the multi-year architectural vision. - **Operational excellence**: Establish program mechanisms (cadences, trackers, escalation paths, RACI models) that create clarity and accountability across distributed teams without requiring direct authority. - **Ambiguity navigation**: Operate effectively in a space where requirements evolve, regulatory landscapes shift, and customer escalations introduce unplanned scope—making sound judgment calls on sequencing and trade-offs. Basic Qualifications: - 5+ years of technical product or program management experience - 7+ years of working directly with engineering teams experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications: - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually", "summaryDescription" : "Sr Technical Program Manager, AWS Invoicing Global Tax & Compliance at Amazon Development Center U.S., Inc.. Skills: Technical program management, Cross-organizational leadership, Global tax compliance. Drive end-to-end delivery. Own integrated roadmap", "postedDate" : "2026-06-13T10:43:59.965", "createdAt" : "2026-06-13T10:43:59.965", "lastUpdated" : "2026-06-15T04:42:05.963", "ingestTimestamp" : "2026-06-13T10:43:59.965", "mongoId" : "6a2a660974d8ee00a062ba82", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10442927/apply", "salaryAnnualMin" : 201200, "salaryAnnualMax" : 700000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Global scale delivery", "Cross-organizational program delivery", "Dependency graph management", "Critical path management", "Phase-gate criteria", "UAT coordination", "PVT coordination", "Go/no-go decisions", "Multi-country launches", "Regulatory compliance", "Technical validation", "Customer readiness", "VP-level stakeholder management", "MPR authoring", "Escalation document authoring", "Strategic recommendation authoring", "Tax requirements", "Legal requirements", "Product requirements", "Engineering consumers", "Implementation lead time", "Testing lead time", "Near-term execution", "Long-term platform strategy", "Tactical decisions", "Multi-year architectural vision", "Program mechanisms", "Cadence establishment", "Tracker establishment", "Escalation path establishment", "RACI model establishment", "Distributed team accountability", "Requirement evolution", "Regulatory landscape shifts", "Customer escalation scope", "Sequencing trade-offs", "Leadership", "Technical program management", "Cross-organizational leadership", "Global tax compliance", "Platform strategy", "Country-level execution", "Program delivery", "Roadmap ownership", "Dependency management", "Risk management", "Launch readiness", "Stakeholder alignment", "Requirements orchestration", "Operational excellence", "Ambiguity navigation", "Program management", "Roadmap planning", "Scope management", "Schedule management", "Quality management", "Trade-off frameworks", "RACI models", "AWS Invoicing", "Global Tax", "Compliance", "Regulatory landscapes" ], "skillCount" : 62, "jobCategory" : "project-management", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a210e7f74d8ee00a0af7db5", "title" : "Marketing Manager, Global Agency and Partner Marketing", "industry" : "Technology", "salary" : { "min" : 145000.0, "max" : 210000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager, Marketing Manager, Global Agency and Partner Marketing in Mountain View, United States, adjusted for industry and company size." }, "location" : "[Mountain View, CA, USA, [100 Bay Vw Dr, Mountain View, CA 94043, USA], Mountain View, 94043, CA, US]", "locations" : [ "[Mountain View, CA, USA, [100 Bay Vw Dr, Mountain View, CA 94043, USA], Mountain View, 94043, CA, US]", "[San Francisco, CA, USA, [San Francisco, CA, USA], San Francisco, null, CA, US]" ], "timestamp" : "2026-06-16T10:47:59.666", "fingerprint" : "e001dd359d2ca0b5a15b83072167b2610ef6bceb4fdf5441241eeb7c3f07cf08", "source" : "google", "language" : "en", "externalId" : "87626021511013062", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Mountain View", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.3893889,-122.0832101" } ], "locationText" : "Mountain View, California, United States", "experienceLevel" : "Manager", "majorSkills" : "Brand strategy, Customer acquisition, Campaign management, Growth metrics", "majorSkillsList" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics" ], "summaryDescription" : "Marketing Manager, Global Agency and Partner Marketing. Skills: Brand strategy, Customer acquisition, Campaign management, Growth metrics", "postedDate" : "2026-06-16T01:51:20.990", "createdAt" : "2026-06-16T01:51:20.990", "lastUpdated" : "2026-06-16T10:47:59.666", "ingestTimestamp" : "2026-06-16T01:51:20.990", "mongoId" : "6a210e7f74d8ee00a0af7db5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 145000, "salaryAnnualMax" : 210000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics" ], "skillCount" : 4, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Manager", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8d8874d8ee00a0979420", "title" : "Guest Experience Setup Specialist", "company" : "Bolt Farm", "industry" : "Onsite Guest Operations", "salary" : { "min" : 16.0, "max" : 18.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Bolt Farm - Whitwell, TN", "locations" : [ "Bolt Farm - Whitwell, TN" ], "timestamp" : "2026-06-16T05:07:22.301", "fingerprint" : "95607c87d70499fcb64c1e6df6f2134f262f979454fc30164797dc9836da8b3a", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/bolt-farm/bb79832a-9f19-4d38-bb51-42cef7b58853/application", "externalId" : "bb79832a-9f19-4d38-bb51-42cef7b58853", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Whitwell", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.2014631,-85.5191323" } ], "locationText" : "Whitwell, Tennessee, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Assist with guest experience setup, Prepare event spaces, Ensure venue readiness, Support event execution, Manage event logistics, Coordinate with vendors, Troubleshoot event issues, Provide exceptional guest service, Maintain event standards, Assist with post-event breakdown", "teamCollaboration" : "Event planning team; Venue staff; Client representatives; Vendor partners", "domainKnowledge" : "Event management; Hospitality industry", "domainList" : [ "event-management", "hospitality-industry" ], "domainSpecificKnowledge" : [ "Event management", "Hospitality industry" ], "communicationSkills" : "Guest interaction; Client communication", "problemSolvingSkills" : "Event troubleshooting", "specialRequirements" : "Weekend availability, Evening availability, Holiday availability", "outcomesObjectives" : "Ensure seamless event execution; Deliver outstanding guest experiences; Maintain venue presentation standards", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "BOLT FARM is building America’s most iconic romantic luxury retreat brand: nature-immersed, high-experience, and emotionally transformative. Backed by 3,300+ five-star reviews, 1M+ followers, and features across Forbes, Travel + Leisure, and Netflix, we’re scaling from a high-performing flagship into a national portfolio. If you want to operate at the ground floor of a brand with real momentum, high standards, and a team obsessed with doing it right, this is your seat. \uD83D\uDE80 WHAT YOU’LL LOVE ABOUT WORKING AT BOLT FARM - Create moments guests never forget. You’ll help bring romance packages, proposals, and special in-room experiences to life. - Do hands-on creative work. This is for someone who likes styling, setting up beautiful spaces, and seeing the finished result. - Join a high-standard guest experience team. Details matter here, and the work you do directly shapes how the stay feels. - No boring desk job. You’ll be active, moving, setting up, organizing, resetting, and helping the team execute. - Grow your eye for design and hospitality. Over time, there may be room to build into more styling, creative setup, and design-oriented work. YOU KNOW YOU’RE A GREAT FIT FOR THIS ROLE IF… You love making things look beautiful, polished, and intentional. You notice crooked details, messy presentation, missing items, and anything that feels “almost right” but not quite there. You are reliable, hands-on, coachable, and proud of doing work guests will remember. You do not need to invent everything from scratch. You enjoy taking a clear standard and executing it beautifully. THE CORE MISSION Bring BOLT FARM’s special guest setups to life with care, consistency, and strong attention to detail, so each guest moment feels personal, elevated, and worth sharing. WHY THIS ROLE MATTERS This role helps deliver the thoughtful details that make a stay feel special — romance packages, proposal setups, elevated in-room moments, and other guest surprises. You are joining an established team with standards already in place. The opportunity is to strengthen execution on busy guest days, especially weekends, while helping create more capacity for senior team members to focus on personalization, planning, and higher-level creative work. KEY RESPONSIBILITIES - Execute romance package, proposal, and other wow-moment installs before guest arrival - Prepare units so visual details feel intentional, polished, and aligned with BOLT FARM standards - Support setup and breakdown for installs tied to guest timing, including select evening proposal setups - Restock minibars and certain meal-delivery items tied to guest packages - Count, organize, and prep inventory for upcoming installs, meals, and guest add-ons - Support weekend coverage across the team’s busiest check-in and checkout days - Work closely with the Dreamweaver team to follow standards, apply feedback, and keep execution consistent across setups WHAT SUCCESS LOOKS LIKE Guest setups are completed on time, accurately, and beautifully. Romance packages, proposals, and in-room moments feel polished and intentional. Inventory is organized, stocked, and ready for upcoming installs. The team can trust you to follow standards, communicate clearly, and support busy guest days without unnecessary chaos. MINIMUM REQUIREMENTS - Experience in a customer-facing, service-based environment such as hospitality, retail, restaurant, event support, or similar - Experience with inventory, restocking, supply organization, or similar hands-on operational work - Basic working knowledge of Google Sheets or Microsoft Excel - Ability to work onsite on a regular Thursday through Monday schedule, typically around 10:00 AM to 6:00 PM CT, with occasional later coverage tied to installs - Ability to walk, bend, stoop, kneel, crouch, and lift up to 50 pounds NICE TO HAVE - Experience with event setup, wedding setup, styled shoots, photoshoot production, or other visually driven setup work - Experience with floral arranging, bouquets, decor styling, visual merchandising, or interior decorating/styling - Background in photography, design coursework, theater, art, or other creative environments that build visual judgment - Experience creating polished, guest-facing environments that feel memorable, elevated, and worth sharing - Experience in boutique hospitality, premium retail, or other high-touch service environments where presentation matters WHO THRIVES HERE People who thrive here are dependable, visually aware, hands-on, and proud of making things feel special. They follow standards closely, take feedback well, and care about the small details that turn a setup from “done” into memorable. If you want a hands-on role where creativity, polish, and guest impact meet, this is your seat. \uD83D\uDE80 EQUAL OPPORTUNITY EMPLOYER BOLT FARM is an equal opportunity employer. We hire and promote based on merit, qualifications, performance, and business needs, and do not discriminate based on any characteristic protected by law.", "summaryDescription" : "Guest Experience Setup Specialist at Bolt Farm. Assist with guest experience setup. Prepare event spaces", "createdAt" : "2026-06-14T19:19:02.605", "lastUpdated" : "2026-06-16T05:07:22.301", "ingestTimestamp" : "2026-06-14T19:19:02.605", "mongoId" : "6a2c8d8874d8ee00a0979420", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 18, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Event management", "Hospitality industry" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30a2b3f292fd229c11ed64", "title" : "Process Risk and Compliance Operations Manager", "company" : "Airbnb", "industry" : "Hospitality", "salary" : { "min" : 156000.0, "max" : 193000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T12:58:50.664", "fingerprint" : "80d1083b2220e84a8052e43c0ac6933b8e480779c796a2306b5a994d3a791d61", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.airbnb.com/positions/8003178?gh_jid=8003178", "externalId" : "8003178", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Risk management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "AI risk governance", "Risk appetite framework", "Risk registry", "Risk assessment", "Threat hypotheses", "Detection triage", "Investigation support", "Governance cadences", "Insider threat investigations", "Investigation outcomes", "Escalation protocols", "Root cause resolution", "Remediation tracking", "Program management" ], "hardSkillsList" : [ "Risk assessment", "Root cause analysis", "Program management" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Risk assessment", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Program management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Risk governance, Process management, Root cause resolution", "majorSkillsList" : [ "Risk governance", "Process management", "Root cause resolution" ], "coreResponsibilities" : "Design CS Risk Appetite Framework, Define guardrails, Define escalation triggers, Define pre-approved response actions, Evolve CS Risk Registry, Challenge prioritization, Determine risk score accuracy, Identify missed risks, Ensure remediation accountability, Develop risk assessment standards, Stress-test risk assessment standards, Evaluate KRI meaningfulness, Support model evolution, Interrogate model assumptions, Establish governance cadences, Pressure-test risk assumptions, Capture investigative outcomes, Contextualize investigative findings, Integrate findings into risk governance, Provide strategic risk lens, Identify risk posture patterns, Identify blind spots, Identify investigation needs, Co-design escalation protocols, Co-design review protocols, Evolve escalation criteria, Account for edge cases, Participate in case reviews, Participate in postmortems, Participate in incident debriefs, Extract systemic insights, Provide strategic risk context, Prioritize investigative focus areas, Coordinate feedback loop, Inform detection improvements, Track detection model performance, Challenge detection models, Report detection model performance, Own root cause resolution lifecycle, Verify remediation, Govern centralized tracker, Capture systemic issues, Assign ownership, Define resolution milestones, Define resolution deadlines, Provide visibility into progress, Review tracker at cadences, Escalate timeline slips, Distinguish symptomatic fixes, Distinguish root cause resolution", "teamCollaboration" : "Senior leaders; Cross-functional partners; Investigations team; Diverse stakeholders", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "AI risk governance; Social engineering tactics; Regulatory shifts; Insider collusion patterns", "domainList" : [ "ai-risk-governance", "social-engineering-tactics", "regulatory-shifts", "insider-collusion-patterns" ], "domainSpecificKnowledge" : [ "AI risk governance", "Social engineering tactics", "Regulatory shifts", "Insider collusion patterns" ], "toolProficiency" : [ "GRC platforms", "Risk management tools", "Case management systems", "Investigation ticketing platforms" ], "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "Occasional office work, Attendance at offsites", "qualificationsBasic" : "5+ years experience, Experience with AI-driven processes, Experience with risk governance, Experience with risk appetite framework, Experience with risk registry, Experience with risk assessment standards, Experience with KRIs, Experience with threat hypotheses, Experience with detection triage, Experience with investigation support, Experience with governance cadences, Experience with risk review boards, Experience with quarterly risk assessments, Experience with challenge sessions, Experience with insider threat investigations, Experience with investigation outcomes, Experience with escalation protocols, Experience with high-severity findings, Experience with risk non-compliant transactions, Experience with joint case reviews, Experience with incident debriefs, Experience with root cause resolution, Experience with remediation, Experience with root cause tracker, Experience with systemic issues, Experience with remediation tracker, Experience with remediation milestones, Experience with remediation deadlines, Experience with remediation progress, Experience with symptomatic fixes, Experience with root cause resolution, Experience with GRC platforms, Experience with risk management tools, Experience with case management systems, Experience with investigation ticketing platforms", "qualificationsPreferred" : "Leadership role over time", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Community Support org handles tens of millions of interactions yearly, engaging with Airbnb customers by phone, messaging, chat, or social media channels. The group handles hundreds of issues across categories including Cancellations, Account Issues, Refunds, Payments, Reservations, Extenuating Circumstances, Booking it is a role that requires you to ask the right questions of technical teams, interpret outputs with skepticism, and ensure that AI-driven processes are governed with the same rigor as human-driven ones. You will be joining a new team and have the opportunity to shape its development, taking on a growing leadership role over time. We are looking for someone with the drive to build something from nothing and push for growing excellence. A Typical Day: Risk Strategy, Frameworks and AI Risk Governance Design and own the CS Risk Appetite Framework — define guardrails, escalation triggers, and pre-approved response actions. This is not a documentation exercise; it requires continuous negotiation with senior leaders and cross-functional partners to calibrate organizational tolerance in a rapidly changing threat environment. Own and evolve the CS Risk Registry as a living strategic instrument. Your job is to challenge what gets prioritized, determine whether risk scores reflect reality, identify risks that automated systems miss entirely (e.g., emergent social engineering tactics, regulatory shifts, insider collusion patterns), and ensure accountability for remediation. Develop and stress-test risk assessment standards — including key risk indicators (KRIs), risk typologies, and emerging threat hypotheses. Critically evaluate whether existing KRIs remain meaningful or whether they have become stale proxies that create false confidence. Support the evolution of models and processes used in detection triage and investigation — not by building models, but by interrogating model assumptions and sources of risk. Establish ongoing governance cadences — risk review boards, quarterly risk assessments, and challenge sessions where risk assumptions are pressure-tested by diverse stakeholders, not simply ratified. Investigations Partnership and Strategic Oversight Collaborate closely with the Insider Threat Investigations to ensure investigative outcomes are systematically captured, contextualized, and integrated into risk governance. Your role is to provide the strategic risk lens — asking: What does this pattern of findings tell us about our risk posture? Where are our blind spots? What should we investigate that we are not? Co-design escalation and review protocols for high-severity investigation findings and risk non-compliant transactions. Ensure that escalation criteria evolve as threat actors adapt, and that protocols account for edge cases that automated triage systems cannot handle. Participate in joint case reviews, postmortems, and incident debriefs to extract systemic insights: Is this a one-off or a pattern? Does this reveal a control gap? Does this change our risk appetite? Provide strategic risk context to the Investigations team — help prioritize investigative focus areas based on risk registry intelligence, KRI trends, and organizational risk appetite rather than solely on case volume or severity scores. Coordinate the feedback loop between investigations and AI-driven detection systems — ensuring that investigative findings inform detection improvements, and that detection model performance is tracked, challenged, and reported as part of the broader risk posture. Root Cause Resolution Program Management Own the end-to-end lifecycle of root cause resolution — from the moment a systemic root cause is identified (through investigations, incidents, postmortems, risk assessments, or AI model failures) through to verified remediation and closure. This is not an analytical exercise alone; it is a program management discipline that requires tracking, accountability, and sustained cross-functional pressure. Maintain and govern a centralized root cause and remediation tracker that captures all identified systemic issues, assigns clear ownership, defines resolution milestones and deadlines, and provides real-time visibility into remediation progress. Ensure this tracker is reviewed at regular governance cadences and escalated when timelines slip. Distinguish between symptomatic fixes and true root cause resolution. Challenge teams that propose surface-level patches and advocate for structural solutions — even when they are harder, slower, or require investment from teams outside CS. Escalate to senior leadership when organizational inertia prevents meaningful remediation. Drive cross-functional remediation workstreams — coordinate across relevant partner teams to ensure that root cause resolution plans are resourced, sequenced, and executed. Hold workstream owners accountable through regular status reviews, blockers identification, and executive escalation where necessary. Track resolution effectiveness over time — monitor whether implemented fixes actually reduce the recurrence of the underlying risk. If a root cause was \"resolved\" but the same pattern reappears, re-open the issue and drive a deeper investigation into why the fix failed. Integrate root cause intelligence into the risk registry and risk appetite framework — ensure that patterns of recurring root causes inform risk scoring, KRI design, and strategic risk priorities. If the same category of root cause keeps surfacing, that is a signal that the risk framework itself needs adjustment. Report on root cause resolution health to senior leadership — including metrics on open vs. closed root causes, average time to resolution, aging items, recurrence rates, and cross-functional accountability. Make this a standing component of executive risk reporting. Executive Reporting and Risk Communication Craft and deliver executive-level risk narratives, provide the interpretive layer that tells leadership what the data means, what decisions are required, and what trade-offs are at stake. This requires the ability to synthesize ambiguous, incomplete, and sometimes contradictory signals into a coherent story under time pressure. Own the reporting architecture — determine what should be measured, how it should be presented, and to whom. Challenge vanity metrics and advocate for indicators that reflect actual risk exposure. Define and maintain monitoring thresholds and escalation triggers in collaboration with the Investigations Manager — ensuring these thresholds are calibrated to real-world conditions rather than historical baselines that may no longer apply. Translate investigative findings, root cause resolution status, and AI model performance data into actionable risk mitigation recommendations — bridging the gap between technical teams and executive decision-makers. Cross-Functional Influence and Organizational Risk Culture Drive cross-functional risk alignment — serving as the connective tissue that ensures risk is managed holistically rather than in silos. This requires relationship-building, political navigation, and the credibility to challenge peers and senior leaders. Lead systemic risk reviews — going beyond surface-level incident response to identify structural vulnerabilities, incentive misalignments, and process design flaws that create risk. Ensure findings from these reviews feed directly into the root cause resolution program. Champion the integration of risk thinking into operational design — ensuring that new processes, tools, and AI deployments are evaluated through a risk lens before launch, not after failure. Serve as a change agent for risk culture — moving the organization from reactive compliance toward proactive risk intelligence. This means influencing behavior, not just writing policies. Leadership, Mentorship and Capability Building Provide leadership and mentorship to more junior team members — developing their ability to think critically about risk, challenge data, and communicate effectively with senior stakeholders. Design and deliver risk and compliance training that goes beyond checkbox compliance — building genuine risk literacy across CS teams, including an understanding of AI risks and limitations. Foster a culture of constructive challenge — where team members are expected to question assumptions, flag concerns, and contribute to the continuous evolution of the risk program. Your Expertise: Bachelor's degree in Business, Risk Management, Finance, Operations, or related field (advanced degree preferred), or equivalent practical experience. 10+ years of experience in risk management, compliance, governance, or operational risk — with a demonstrated track record of building and evolving risk frameworks, registries, and reporting programs (not just maintaining them). Proven program management capability — specifically the ability to drive complex, cross-functional remediation and root cause resolution efforts from identification through verified closure. Experience collaborating with or providing strategic oversight to investigations teams — with a strong understanding of how investigative findings translate into enterprise risk intelligence and governance action. Demonstrated ability to evaluate and govern AI/ML systems from a risk perspective — you do not need to build models, but you must be able to critically assess model assumptions, failure modes, bias risks, and governance requirements. Experience challenging technical teams on AI outputs and driving human-in-the-loop governance is essential. Proven ability to synthesize ambiguous, complex, and sometimes conflicting information into clear risk narratives and strategic recommendations for executive audiences. If your strength is compiling data rather than interpreting it, this is not the right role. Strong organizational influence and stakeholder management skills — with a track record of driving cross-functional alignment, navigating ambiguity, and influencing senior leaders without direct authority. Critical thinking and intellectual curiosity — a default posture of healthy skepticism toward automated outputs, historical baselines, and consensus assumptions. Ability to adapt and innovate, challenge the status quo, and identify new solutions while effectively balancing risk, speed, and cost. Experience with AI risk management frameworks (e.g., NIST AI RMF, ISO 42001, EU AI Act compliance frameworks) or direct involvement in governing AI systems in operational environments. Experience developing fraud, safety, or insider threat risk frameworks, strategies, and operational models. Experience with contact center operations in process design and optimization, customer support strategies, and/or quality assurance. Familiarity with GRC platforms, risk management tools, case management systems, or investigation ticketing platforms. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Airbnb,Inc. can employ in states where we have registered entities. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware and Rhode Island. This list is continuously evolving and being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $156,000—$193,000 USD", "summaryDescription" : "Process Risk and Compliance Operations Manager at Airbnb. Skills: Risk governance, Process management, Root cause resolution. Design CS Risk Appetite Framework. 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Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

" ], "timestamp" : "2026-06-16T03:04:47.886", "fingerprint" : "5bb7847ad529e3484f6e64446f3a134f1029d8f8059b94371658710867f5f7aa", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=33694", "externalId" : "33694", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Program management", "Policy interpretation", "Service delivery" ], "hardSkillsList" : [ "Technical assistance", "Performance management", "Compliance checks" ], "softSkillsList" : [ "Leadership", "People skills" ], "hardSkills" : [ { "name" : "Technical assistance", "level" : "intermediate" }, { "name" : "Performance management", "level" : "intermediate" }, { "name" : "Compliance checks", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "People skills" } ], "majorSkills" : "Program administration, Operational improvement, Stakeholder coordination", "majorSkillsList" : [ "Program administration", "Operational improvement", "Stakeholder coordination" ], "coreResponsibilities" : "Administer daily operations, Lead RESEA coordinators, Provide technical assistance, Provide implementation guidance, Conduct observations, Perform compliance checks, Guide administrative report preparation, Guide state plan preparation, Guide federal waiver request preparation, Guide federal audit review responses, Develop short-term strategies, Develop long-term strategies, Manage LWDA Boards, Provide high-level guidance, Brief TWC executive management, Brief Commissioners, Brief LWDA executives, Coordinate with stakeholders, Enhance program effectiveness, Recommend service delivery guidelines, Provide expert guidance, Implement action plans, Oversee high-performing team, Manage staff performance, Develop staff professionally, Provide job expectation guidance, Represent department at meetings, Represent department at conferences, Represent department at seminars, Serve on committees, Ensure staff compliance, Ensure LWDA Board compliance, Ensure service provider compliance, Perform related work", "teamCollaboration" : "Cross-functional coordination; Stakeholder coordination", "projectManagementSkills" : [ "Project administration", "Goal development" ], "domainKnowledge" : "Workforce programs; Grant administration; RESEA program", "domainList" : [ "workforce-programs", "grant-administration", "resea-program" ], "domainSpecificKnowledge" : [ "Workforce programs", "Grant administration", "RESEA program" ], "communicationSkills" : "Written communication; Verbal communication; Executive briefings", "documentationSkills" : "Administrative reports; State plans; Federal waiver requests", "continuousLearning" : "Training opportunities; Development opportunities", "innovationCreativity" : "Open to new ideas", "problemSolvingSkills" : "Problem solve", "specialRequirements" : "25% travel, Texas resident required", "outcomesObjectives" : "Ensure error-free projects; Ensure timely project completion; Ensure program compliance; Enhance program effectiveness", "qualificationsBasic" : "Five years full-time policy development experience, 1.5 years administrative management experience, 1.5 years supervisory experience", "qualificationsPreferred" : "Experience developing policies, Experience implementing policies, Experience evaluating policies, Experience motivating team, Experience leading team, High attention to detail, Ability to balance competing priorities, Ability to balance shifting priorities, Knowledge of workforce programs, Knowledge of grant administration, Collaboration to innovate, Collaboration to problem solve", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas, in the RESEA department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: The ideal candidate leverages exceptional leadership and management skills to ensure projects, training, and guidance are error-free and completed on time. This position plays a critical role in ensuring successful administration and implementation of the Reemployment Services and Eligibility Assessment (RESEA) program. If you are an experienced and innovative leader who is open to new ideas, and have excellent people skills, this opening could be the perfect match for you. WHAT YOU WILL DO: The Implementation and Operations Manager (Manager IV) performs advanced (senior-level) managerial work administering the daily operations and activities of an agency’s business function, division, or department. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Lead a team of RESEA coordinators located across the state who provide technical assistance, implementation, observations and customer compliance checks of offices providing RESEA services. - Guide the preparation of administrative reports, state plans, federal waiver requests, and responses to federal audit reviews. - Develop short and long-term strategies and goals for the administration of assigned projects. - Manage and provide high-level technical assistance and guidance to 28 Local Workforce Development Area (LWDA) Boards to ensure workforce programs are operated according to TWC standards and rules. - Brief TWC executive management, Commissioners, and their staff, and LWDA executives regarding programs, projects, and performance issues; coordinate with internal and external stakeholders. - Enhance program effectiveness by developing and recommending service delivery guidelines, providing expert guidance on program issues, and implementing action plans for operational improvement. - Oversee a high-performing team through effective performance management, professional development, and clear guidance on job expectations and TWC standards. - Represent the department and TWC at meetings, conferences, and seminars, and serve on committees. - Ensure assigned staff, LWDA Boards, and service providers comply with all RESEA federal, state, and agency laws, rules, policies, and procedures. - Perform related work as assigned. YOU QUALIFY WITH: -Five years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, one year and six months of which must have been in an administrative management or supervisory capacity. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: - Experience in developing, implementing, and evaluating policies and procedures. - Experience motivating and leading a team. - Excellent communication skills, both written and verbal. - Highly skilled in managing both people and projects. - High attention to detail, while still seeing the big picture. - Ability to balance competing and shifting priorities. - Knowledge of workforce programs and grant administration. - Collaboration to innovate and problem solve. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $7,790.31 - $8,179.83/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Duty involves up to 25% travel within the state of Texas. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Implementation and Operations Manager at Texas Workforce Commission. Skills: Program administration, Operational improvement, Stakeholder coordination. Administer daily operations. 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To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth. We’re passionate about our people, our customers, our values and our culture! We’re also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging. This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects at a very exciting time for the company. Snowflake is an innovative, high-growth, customer-focused company in a large and growing market. If you are an energetic, self-managed professional with experience leading complex sales processes and possess excellent presentation and listening skills, organization and contact management capabilities, we’d love to hear from you. AS A GLOBAL ACCOUNT MANAGER AT SNOWFLAKE YOU WILL: - Achieve sales quotas for allocated accounts on a quarterly and annual basis by developing a sales strategy in the allocated territory. - Develop strategic, account based marketing plans with the marketing team to drive revenue growth. - Work closely with our GSI and SI partner community. - Be the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Snowflake solution within the marketplace. - Prospect qualification and the development of new sales opportunities and ongoing revenue streams. - Arrange and conduct initial Executive and CxO discussions and positioning meetings. - Sales process management and opportunity closure. - Ongoing account management to ensure customer satisfaction and drive additional revenue streams. REQUIREMENTS: - 10-15+ years of field sales experience preferred with an emphasis on data or cloud related technology. - Extensive experience focussed on strategic and complex customers, working with cross functional account teams internally. - Experience leading sales account teams that are aligned to customer(s) at a regional level. - Experience closing seven figure, multi year deals and formulating strategic account plans. - Experience determining customer requirements, presenting appropriate solutions and articulating business value / ROI. - Demonstrated success with transformational and consultative selling, strategy and running sophisticated negotiations. - Executive level relationship management experience and understanding of business drivers for C-level stakeholders. - Alignment with critical departments internally i.e. partner sales, marketing, value engineering, legal etc. - Extensive experience operating with large Financial Services / Banking customers - Ability to thrive in a fast-paced environment. 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Develop sales strategy", "createdAt" : "2026-06-16T00:28:39.102", "lastUpdated" : "2026-06-16T09:52:35.898", "ingestTimestamp" : "2026-06-16T00:28:39.102", "mongoId" : "6a3065aff292fd229cfaa7f7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Contact management", "Sales quotas", "Revenue growth", "Customer satisfaction", "Sales strategy", "Account based marketing", "Sales process management", "Opportunity closure", "Consultative selling", "Transformational selling", "Negotiations", "Relationship management", "Data technology", "Cloud related technology", "Financial Services", "Banking" ], "skillCount" : 16, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "6a3050b7f292fd229cef44c8", "title" : "Global Account Manager", "company" : "Snowflake", "industry" : "Sales", "salary" : { "min" : 145000.0, "max" : 215000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director, Senior level Global Account Manager in London, UK, within the Technology industry, adjusted for company size and specific role responsibilities." }, "location" : "GB-London", "locations" : [ "GB-London" ], "timestamp" : "2026-06-16T09:06:56.370", "fingerprint" : "a0c29aeb505c11381c8c6a64267d04b29bf64b74f2c5f02ca13690a89e51aad2", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Snowflake/509b8a2f-be2b-406f-bc0f-fafa0d37e4ea/application", "externalId" : "509b8a2f-be2b-406f-bc0f-fafa0d37e4ea", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "Senior", "professionalSkills" : [ "Sales process management", "Opportunity closure", "Account management", "Strategic account planning", "Consultative selling", "Transformational selling", "Negotiations", "Relationship management" ], "hardSkillsList" : [ "Sales quotas", "Revenue growth", "Sales opportunities", "Revenue streams", "Executive discussions", "CxO discussions" ], "hardSkills" : [ { "name" : "Sales quotas", "level" : "intermediate" }, { "name" : "Revenue growth", "level" : "intermediate" }, { "name" : "Sales opportunities", "level" : "intermediate" }, { "name" : "Revenue streams", "level" : "intermediate" }, { "name" : "Executive discussions", "level" : "intermediate" }, { "name" : "CxO discussions", "level" : "intermediate" } ], "majorSkills" : "Sales strategy, Account management, Revenue generation, Customer relationships", "majorSkillsList" : [ "Sales strategy", "Account management", "Revenue generation", "Customer relationships" ], "coreResponsibilities" : "Achieve sales quotas, Develop sales strategy, Develop account based marketing plans, Work closely partner community, Understand customer IT roadmap, Drive Snowflake solution, Prospect qualification, Develop new sales opportunities, Develop ongoing revenue streams, Arrange initial Executive discussions, Conduct initial Executive discussions, Arrange initial CxO discussions, Conduct initial CxO discussions, Positioning meetings, Sales process management, Opportunity closure, Ongoing account management, Ensure customer satisfaction, Drive additional revenue streams", "teamCollaboration" : "Marketing team; GSI partner community; SI partner community; Cross functional account teams; Sales account teams; Partner sales; Value engineering", "domainKnowledge" : "Data technology; Cloud technology; Financial Services; Banking", "domainList" : [ "data-technology", "cloud-technology", "financial-services", "banking" ], "domainSpecificKnowledge" : [ "Data technology", "Cloud technology", "Financial Services", "Banking" ], "communicationSkills" : "Presentation skills; Listening skills", "outcomesObjectives" : "Achieve sales quotas quarterly; Achieve sales quotas annually; Drive revenue growth", "qualificationsBasic" : "10-15+ years field sales experience, Extensive experience strategic complex customers, Experience leading sales account teams, Experience closing seven figure deals, Experience formulating strategic account plans, Experience determining customer requirements, Experience presenting appropriate solutions, Experience articulating business value ROI, Demonstrated success transformational selling, Demonstrated success consultative selling, Demonstrated success strategy, Demonstrated success running negotiations, Executive level relationship management, Understanding business drivers C-level, Alignment critical departments internally, Extensive experience operating large Financial Services, Extensive experience operating large Banking customers, Ability thrive fast-paced environment", "qualificationsPreferred" : "Emphasis data technology, Emphasis cloud related technology", "rawDescription" : "At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth. We’re passionate about our people, our customers, our values and our culture! We’re also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging. This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects at a very exciting time for the company. Snowflake is an innovative, high-growth, customer-focused company in a large and growing market. If you are an energetic, self-managed professional with experience leading complex sales processes and possess excellent presentation and listening skills, organization and contact management capabilities, we’d love to hear from you. AS A GLOBAL ACCOUNT MANAGER AT SNOWFLAKE YOU WILL: - Achieve sales quotas for allocated accounts on a quarterly and annual basis by developing a sales strategy in the allocated territory. - Develop strategic, account based marketing plans with the marketing team to drive revenue growth. - Work closely with our GSI and SI partner community. - Be the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Snowflake solution within the marketplace. - Prospect qualification and the development of new sales opportunities and ongoing revenue streams. - Arrange and conduct initial Executive and CxO discussions and positioning meetings. - Sales process management and opportunity closure. - Ongoing account management to ensure customer satisfaction and drive additional revenue streams. REQUIREMENTS: - 10-15+ years of field sales experience preferred with an emphasis on data or cloud related technology. - Extensive experience focussed on strategic and complex customers, working with cross functional account teams internally. - Experience leading sales account teams that are aligned to customer(s) at a regional level. - Experience closing seven figure, multi year deals and formulating strategic account plans. - Experience determining customer requirements, presenting appropriate solutions and articulating business value / ROI. - Demonstrated success with transformational and consultative selling, strategy and running sophisticated negotiations. - Executive level relationship management experience and understanding of business drivers for C-level stakeholders. - Alignment with critical departments internally i.e. partner sales, marketing, value engineering, legal etc. - Extensive experience operating with large Financial Services / Banking customers - Ability to thrive in a fast-paced environment. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com http://careers.snowflake.com", "summaryDescription" : "Global Account Manager at Snowflake. Skills: Sales strategy, Account management, Revenue generation, Customer relationships. Achieve sales quotas. Develop sales strategy", "createdAt" : "2026-06-16T00:26:20.319", "lastUpdated" : "2026-06-16T09:06:56.370", "ingestTimestamp" : "2026-06-16T00:26:20.319", "mongoId" : "6a3050b7f292fd229cef44c8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Sales quotas", "Revenue growth", "Sales opportunities", "Revenue streams", "Executive discussions", "CxO discussions", "Sales strategy", "Account management", "Revenue generation", "Customer relationships", "Sales process management", "Opportunity closure", "Strategic account planning", "Consultative selling", "Transformational selling", "Negotiations", "Relationship management", "Data technology", "Cloud technology", "Financial Services", "Banking" ], "skillCount" : 21, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2c7c2a74d8ee00a094c800", "title" : "Client Operations Apprentice", "company" : "Man Group", "salary" : { "min" : 25000.0, "max" : 35000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level internship in London's financial services industry, adjusted for company size and seniority." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T02:11:17.210", "fingerprint" : "fc945fd65cff91f78eba64d45dc3eb2b07e94d326c8f67d26229d417ea341795", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/mangroup/jobs/4799145101", "externalId" : "4799145101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "INTERNSHIP", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "remoteFriendly" : true, "rawDescription" : "About Man Group Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $227.6 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at www.man.com * As at 31 December 2025 Man Group is seeking a driven and ambitious Client Operations Apprentice to join our Client Operations team in London. This is an excellent opportunity for someone eager to build a career in asset management operations. The team sits at the heart of Man Group's investor flows oversight, acting as a central hub across our investment engines — giving you broad exposure to fund operations, risk management, and operational controls from day one. Responsibilities Become proficient in the team's core systems, using them effectively to support daily operations Support oversight of Service Provider and Transfer Agency processes and procedures Contribute to the reconciliation of capital flows, ensuring accurate and timely reporting while maintaining data integrity Develop a strong understanding of the operating model and key controls, proactively identifying improvement opportunities and collaborating on their implementation Assist in managing client queries and cases through Salesforce Build and maintain relationships across global teams including Sales, Middle Office, Front Office, and Senior Management Competencies Strong academic record Enthusiasm and genuine eagerness to learn Self-motivated and diligent, with strong attention to detail Clear and confident communicator — written and verbal Takes ownership and accountability for assigned tasks Proficient in Microsoft Office; intermediate Excel skills (pivot tables, lookups, reconciliation formulas, handling large datasets) Adaptable and willing to learn new systems and processes To Apply You'll Need: The right to work in the UK To have lived in the UK or EEA continuously for the past 3 years Not to have previously studied the course content Not to undertake any other qualification during your apprenticeship To be able to apply your learning to your role Apprenticeship Programme Details: Qualification Level 4 Investment Operations Specialist with IMC Duration 15-month programme (12-month training, 3-month apprenticeship assessment) Apprenticeship Assessment Project and presentation, and portfolio-based interview Who's it for? Entry-level — perfect for school leavers, those at an early stage of their career, or individuals looking for a new professional challenge Inclusion, Work-Life Balance and Benefits at Man Group You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at www.man.com/diversity. You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact TalentAcquisition@man.com.", "summaryDescription" : "Client Operations Apprentice at Man Group", "postedDate" : "2026-06-14T19:10:20.596", "createdAt" : "2026-06-14T19:10:20.596", "lastUpdated" : "2026-06-16T02:11:17.210", "ingestTimestamp" : "2026-06-14T19:10:20.596", "mongoId" : "6a2c7c2a74d8ee00a094c800", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305ad8f292fd229cf56550", "title" : "Project Manager and Operations, Medical Affairs", "company" : "BridgeBio Pharma", "industry" : "Biotech", "salary" : { "min" : 125000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Project Manager and Operations in Biotech in the USA, adjusted for remote work and company size." }, "location" : "Remote - USA", "locations" : [ "Remote - USA" ], "timestamp" : "2026-06-16T07:18:08.787", "fingerprint" : "74699fa22a5acde756f8ed10656bdf9de6906ef9371fd9b7fee0af9a1072be16", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bridgebio/jobs/5162402007", "externalId" : "5162402007", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Project management", "Cross-functional leadership", "Vendor oversight", "Contract management" ], "hardSkillsList" : [ "Medical Affairs operations" ], "hardSkills" : [ { "name" : "Medical Affairs operations", "level" : "intermediate" } ], "majorSkills" : "Medical Affairs operations, Project management", "majorSkillsList" : [ "Medical Affairs operations", "Project management" ], "coreResponsibilities" : "Manage multiple workstreams simultaneously, Lead cross-functional initiatives, Manage contract lifecycle, Oversee vendors", "teamCollaboration" : "Cross-functional initiatives; Matrixed teams", "projectManagementSkills" : [ "Project management", "Workstream management" ], "domainKnowledge" : "Medical Affairs; Biotech; Pharmaceutical; Rare disease", "domainList" : [ "medical-affairs", "biotech", "pharmaceutical", "rare-disease" ], "domainSpecificKnowledge" : [ "Medical Affairs", "Biotech", "Pharmaceutical", "Rare disease" ], "toolProficiency" : [ "Smartsheet", "MS Project", "Teams", "SharePoint" ], "documentationSkills" : "Documentation skills", "continuousLearning" : "Continuous education; Professional development programs", "innovationCreativity" : "Defies convention; Push boundaries", "problemSolvingSkills" : "Solve problems", "qualificationsBasic" : "5+ years of experience in Medical Affairs operations, 5+ years of project management experience, Experience supporting Medical Affairs in biotech or pharmaceutical settings, Project management skills with ability to manage multiple workstreams simultaneously, Demonstrated ability to lead cross-functional initiatives in a matrixed pharmaceutical or biotechnology environment, Understanding of contract lifecycle management, Understanding of vendor oversight processes", "qualificationsPreferred" : "Advanced degree (MPH, MS, PharmD, PhD) a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Mavericks Wanted When was the last time you achieved the impossible? If that thought feels overwhelming, you might want to pause here, but if it sparks excitement...read on   In 2015, we pioneered a “moneyball for biotech” approach, pooling projects and promising early-stage research from academia together under one financial umbrella to reduce risk and unleash innovation. This model allows science and small teams of experts to lead the way. We build bridges to groundbreaking advancements in rare disease, and develop life-changing medicines for patients with unmet needs as fast as humanly possible.    Together we define white space, push boundaries, and empower people to solve problems. If you're someone who defies convention, join us and work alongside some of the most respected minds in the industry. Together, we'll ask \"why not?\" and help reengineer the future of biopharma. At BridgeBio, we value curiosity and experimentation—including the ethical advanced degree (MPH, MS, PharmD, PhD) a plus 5+ years of experience in Medical Affairs operations, project management. Experience supporting Medical Affairs in biotech or pharmaceutical settings, preferably in rare disease Strong project management skills with ability to manage multiple workstreams simultaneously. Demonstrated ability to lead cross-functional initiatives in a matrixed pharmaceutical or biotechnology environment. • Proficiency with project management and collaboration tools (e.g., Smartsheet, MS Project, Teams, SharePoint) • Strong understanding of contract lifecycle management and vendor oversight processes. • High attention to detail with excellent organizational and documentation skills Strong interpersonal and communication skills; ability to work effectively in matrixed teams Comfort working with ambiguity in a fast-growing organization At BridgeBio, we strive to provide a market-competitive total rewards package, including base pay, an annual performance bonus, company equity, and generous health benefits. Below is the anticipated salary range for candidates for this role who will work in California. The final salary offered to a successful candidate will depend on several factors that may include but are not limited to the type and length of experience within the job, type, and length of experience within the industry, educational background, location of residence and performance during the interview process. BridgeBio is a multi-state employer, and this salary range may not reflect positions based in other states. Salary $1—$2 USD As a global company, our comprehensive benefits may vary based on location. We have high expectations for our team members. We make sure those working hard for patients are rewarded and cared for in return. For Full-Time U.S Based Roles: Financial & Rewards Market-leading compensation 401(k) with employer match Employee Stock Purchase Program (ESPP) Pre-tax commuter benefits (transit and parking) Referral bonus for hired candidates Subsidized lunch and parking on in-office days Health & Well-Being 100% employer-paid medical, dental, and vision premiums for you and your dependents Health Savings Account (HSA) with annual employer contributions, plus Flexible Spending Accounts (FSA) Fertility & family-forming benefits Expanded mental health support (therapy and coaching resources) Hybrid work model with flexibility Flexible, “take-what-you-need” paid time off and company-paid holidays Comprehensive paid medical and parental leave to care for yourself and your family Skill Development & Career Paths: People are part of our growth and success story - from discovery to active drug trials and FDA pipelines, there are endless opportunities for skill development and internal mobility We provide career pathing through regular feedback, continuous education and professional development programs via LinkedIn Learning, LifeLabs, & BetterUp Coaching We celebrate strong performance with financial rewards, peer-to-peer recognition, and growth opportunities", "summaryDescription" : "Project Manager and Operations, Medical Affairs at BridgeBio Pharma. Skills: Medical Affairs operations, Project management. Manage multiple workstreams simultaneously. Lead cross-functional initiatives", "postedDate" : "2026-06-15T23:27:20.134", "createdAt" : "2026-06-15T23:27:20.134", "lastUpdated" : "2026-06-16T07:18:08.787", "ingestTimestamp" : "2026-06-15T23:27:20.134", "mongoId" : "6a305ad8f292fd229cf56550", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 125000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Medical Affairs operations", "Project management", "Cross-functional leadership", "Vendor oversight", "Contract management", "Workstream management", "Medical Affairs", "Biotech", "Pharmaceutical", "Rare disease", "Smartsheet", "MS Project", "Teams", "SharePoint" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Biotech", "llmIndustryConfidence" : 0.95 }, { "id" : "68c2e425f8b1b0376634c63d", "title" : "Facilities Manager, Global Operations", "company" : "Amazon.com Services LLC", "industry" : "Facilities, Maintenance, Real Estate, Real Estate/Facilities, amazonfresh", "salary" : { "min" : 78000.0, "max" : 138000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Austin, Texas, USA", "locations" : [ "Austin, Texas, USA" ], "timestamp" : "2026-06-15T05:48:06.299", "fingerprint" : "74209ee9136809b0c91901a17878fb2af476ae0a4affecc404c9e31ebbd98997", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3071612/apply", "externalId" : "f5d4664f-7ca7-4ef6-9c62-1cd6f086709c", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Facilities management", "Maintenance program", "Budget management", "Capital expenditure", "Value engineering" ], "hardSkillsList" : [ "Maintenance processes", "Vendor performance oversight", "Root cause analysis", "Financial reporting" ], "softSkillsList" : [ "Initiation", "Judgment", "Business acumen", "Curiosity", "Critical thinking" ], "hardSkills" : [ { "name" : "Maintenance processes", "level" : "intermediate" }, { "name" : "Vendor performance oversight", "level" : "intermediate" }, { "name" : "Root cause analysis", "level" : "intermediate" }, { "name" : "Financial reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Initiation" }, { "name" : "Judgment" }, { "name" : "Business acumen" }, { "name" : "Curiosity" }, { "name" : "Critical thinking" } ], "majorSkills" : "Facilities management, Maintenance program, Vendor management, Budget management", "majorSkillsList" : [ "Facilities management", "Maintenance program", "Vendor management", "Budget management" ], "coreResponsibilities" : "Ensure safety policies and procedures are followed, Visit all facilities within the assigned region, Ensure facilities are operating efficiently, Be available for on-call support, Own financial budget and reporting, Implement and verify proper use of CMMS, Provide recommendations on future capital expenditure, Ensure timely completion of required projects, Ensure root cause of issues and solutions are, Reduce maintenance work orders and repeat issues, Ensure a culture of continuous improvement, Capture cost avoidance savings", "teamCollaboration" : "Cross-functionally between Store Design, Store Operations, Store Construction, Tech, Food Safety; With Amazon vendors; With internal and external stakeholders; With business partners at every level", "domainKnowledge" : "Food store operations", "domainList" : [ "food-store-operations" ], "domainSpecificKnowledge" : [ "Food store operations" ], "toolProficiency" : [ "CMMS" ], "communicationSkills" : "Communicate effectively", "problemSolvingSkills" : "Root cause analysis", "specialRequirements" : "On-call support", "outcomesObjectives" : "Maximize equipment uptime and reliability; Ensure high quality and standards within maintenance processes", "qualificationsBasic" : "BAS degree and 4-6 years relevant experience, Equivalent combination of education and experience", "qualificationsPreferred" : "Knowledge of store filtering, planning, operations, and merchandising, Proficiency in computer estimating, scheduling, and database applications, Comprehensive knowledge of facilities management, planning, and inspection processes and methodologies, Understanding of food store operations, Advanced proficiency with Microsoft Office applications, Access, web-based, and custom applications, Comfortable with ongoing shifts in demands and priorities, Ability to work with or lead others to re-prioritize work and reschedule commitments, Expert client service skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join us as we redefine the future of physical retail! Our goal is to be Earth’s most customer-centric company and we’re just getting started. We are looking for people who want to join a newly developing business unit full of ambitious and driven professionals that continue to push the boundaries of reality and improve the daily lives of our customers. Amazon is seeking a Facilities Manager who will lead the maintenance program in their region. This position will be part of an exciting, fast moving and growing business team. The right person for this job will be an entrepreneurial self-starter with dedication to seeing projects through to the end. You will have an eye for detail and determination to turn-over high-quality work. You will be an integral part of the team that works cross-functionally between Store Design, Store Operations, Store Construction, Tech, Food Safety, and Amazon vendors. If you thrive in an ever-changing environment, then we want to talk to you. This position will closely manage all aspects of maintenance in order to ensure stores maximize equipment uptime and reliability. Critical to success is ensuring high quality and standards within maintenance processes. Oversight of vendor performance is critical. This position involves direct contact with both internal and external stakeholders, and this candidate must have a professional demeanor and ability to communicate effectively with business partners at every level, including upper management. Our ideal candidate is super detail-oriented and able to work back from our customer needs. This person is a self-starter, and a creative, critical thinker with an intense curiosity. You must be able to work independently in a collaborative, creative, ever-changing and ambiguous environment. The right person for this position will take ownership of their work, display a great deal of initiation, and possess sound judgment, a great business acumen. Key job responsibilities • Ensure safety policies and procedures are followed within maintenance practices for both contractors and team members • Visit all facilities within the assigned region to ensure those facilities are operating efficiently and be available for on-call support • Own financial budget and reporting • Implement and verify proper use of the Computerized Maintenance Management System (CMMS) • Provide recommendations on future capital expenditure and required projects for the assigned region and ensure timely completion • Ensure root cause of issues and solutions are implemented in the region to reduce maintenance work orders and repeat issues • Ensure a culture of continuous improvement and value engineering to capture cost avoidance savings Basic Qualifications: BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and relevant experience. Preferred Qualifications: Knowledge of store filtering, planning, operations, and merchandising. Proficiency in computer estimating, scheduling, and database applications. Comprehensive knowledge of facilities management, planning, and inspection processes and methodologies. Strong understanding of food store operations. Advanced proficiency with Microsoft Office applications, Access, web-based, and custom applications. Comfortable with ongoing shifts in demands and priorities. Clarifies and handles multiple concurrent and diverse activities. Ability to work with or lead others to re-prioritize work and reschedule commitments as necessary. Expert client service skills.Knowledge of store filtering, planning, operations, and merchandising. Proficiency in computer estimating, scheduling, and database applications. Comprehensive knowledge of facilities management, planning, and inspection processes and methodologies. Strong understanding of food store operations. Advanced proficiency with Microsoft Office applications, Access, web-based, and custom applications. Comfortable with ongoing shifts in demands and priorities. Clarifies and handles multiple concurrent and diverse activities. Ability to work with or lead others to re-prioritize work and reschedule commitments as necessary. Expert client service skills. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $78,000/year in our lowest geographic market up to $138,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Facilities Manager, Global Operations at Amazon.com Services LLC. Skills: Facilities management, Maintenance program, Vendor management, Budget management. Ensure safety policies and procedures are followed. Visit all facilities within the assigned region", "postedDate" : "2026-06-13T12:17:58.884", "createdAt" : "2026-06-13T12:17:58.884", "lastUpdated" : "2026-06-15T05:48:06.299", "ingestTimestamp" : "2026-06-13T12:17:58.884", "mongoId" : "68c2e425f8b1b0376634c63d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3071612/apply", "salaryAnnualMin" : 78000, "salaryAnnualMax" : 138000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Maintenance processes", "Vendor performance oversight", "Root cause analysis", "Financial reporting", "Initiation", "Judgment", "Business acumen", "Curiosity", "Critical thinking", "Facilities management", "Maintenance program", "Vendor management", "Budget management", "Capital expenditure", "Value engineering", "Food store operations", "CMMS" ], "skillCount" : 17, "jobCategory" : "data", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c8d7074d8ee00a0978ff3", "title" : "Client Strategy & Operations Manager", "company" : "Pivotal Health", "industry" : "Client Success", "salary" : { "min" : 120000.0, "max" : 150000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Remote - NY", "locations" : [ "Remote - NY" ], "timestamp" : "2026-06-15T03:27:18.097", "fingerprint" : "9969b23c8976b2f6528b35d786d59abdf09796e16b8d5ae9558843cf9ab401f8", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/pivotal-health/ce4e43d1-7add-408b-ae2d-c1205509527d/application", "externalId" : "ce4e43d1-7add-408b-ae2d-c1205509527d", "industryFunction" : { }, "structuredLocations" : [ { "state" : "New York", "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "New York, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "SQL, BigQuery", "professionalSkills" : [ "Client strategy", "Client operations", "Data fluency", "Technical ownership", "Client presence", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Implementation quality", "Process recommendations", "Strategic counterpart", "Payer compliance", "Onboarding documentation" ], "hardSkillsList" : [ "AR aging deep-dives", "Ineligibility analyses", "Data quality analysis" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "AR aging deep-dives", "level" : "intermediate" }, { "name" : "Ineligibility analyses", "level" : "intermediate" }, { "name" : "Data quality analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Client operations, Client strategy, Data analysis", "majorSkillsList" : [ "Client operations", "Client strategy", "Data analysis" ], "coreResponsibilities" : "Own end-to-end client operations, Monitor client data, Surface operational trends, Resolve operational issues, Ensure continued implementation quality, Turn operational signal into strategy, Build operational dashboards, Act on operational data, Serve as strategic counterpart, Partner cross-functionally on IDR strategy, Partner cross-functionally on payer compliance, Lead special projects, Mentor analysts, Contribute to playbooks, Improve internal processes", "teamCollaboration" : "Client Success team partners; Cross-functionally on IDR strategy; Cross-functionally on payer compliance", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Healthcare reimbursement; Health systems; Hospitals; Revenue cycle; Independent Dispute Resolution; Payer/provider; Healthcare-adjacent enterprise SaaS", "domainList" : [ "healthcare-reimbursement", "health-systems", "hospitals", "revenue-cycle", "independent-dispute-resolution", "payer-provider", "healthcare-adjacent-enterprise-saas" ], "domainSpecificKnowledge" : [ "Healthcare reimbursement", "Health systems", "Hospitals", "Revenue cycle", "Independent Dispute Resolution", "Payer/provider", "Healthcare-adjacent enterprise SaaS" ], "toolProficiency" : [ "Metabase", "BigQuery", "Looker", "Tableau" ], "communicationSkills" : "Client-facing strategy; Executive insights; Client presentations", "documentationSkills" : "Onboarding documentation", "problemSolvingSkills" : "Issue resolution; Root cause analysis", "outcomesObjectives" : "Recover reimbursement owed; Reduce administrative burden; Scale into hospital segment", "qualificationsBasic" : "4–6 years client-facing operations, 4–6 years strategy role, 4–6 years analytics role, Direct experience large health systems, Direct experience hospitals, SQL fluency, BigQuery comfort, Dashboarding tools comfort, Exceptional communication skills, Exceptional presentation skills, Strategic mindset, Proactive mindset, Manage high-value accounts, Drive measurable outcomes, Mitigate risks, Demonstrated success leading cross-functional initiatives, Demonstrated success complex client implementations, Project management skills, Operational excellence skills, Experienced mentor, Experienced team contributor", "qualificationsPreferred" : "Experience at early-stage startup, Experience with IDR process", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT PIVOTAL HEALTH Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care. While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools. Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows. We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams. Our full-service IDR solution is just the starting point. We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey. ABOUT THE ROLE Pivotal Health is looking for a Client Strategy and Operations Manager to own the operational and strategic engine behind our most complex client relationships- large health systems and hospitals. You’ll manage a portfolio of high-value enterprise pods, serving as the strategic and technical owner of how those clients are operated against day-to-day. You’ll combine deep data fluency, hands-on technical ownership, and senior client presence to surface issues before clients raise them, turn operational signal into client-facing strategy, and design the playbooks the rest of the team uses as we scale. This is a high-impact, hands-on role at a high-growth startup where your operating decisions will shape how Pivotal scales into the hospital and health system segment. This is an individual contributor role, not a managerial role. WHAT YOU’LL DO - Own end-to-end client operations for a portfolio of large health system and hospital clients- proactively monitoring data, surfacing trends, and resolving issues (file delivery issues, ineligibility spikes, payment anomalies, data quality gaps) before they become client-raised escalations. - Work closely with implementations teams to understand the nuances and complexity of each clients setup and be the point person after go live for ensuring continued implementation quality - Use Metabase, BigQuery, and our internal reporting tools to turn operational signal into client-facing strategy: AR aging deep-dives, ineligibility analyses, and executive-ready process recommendations. Build dashboards to surface important information in a timely manner, and then act on it. - Serve as a credible strategic counterpart to our Client Success team partners and our clients- walking into every conversation with a recommendation, not just data. You are not just fixing things that break, you are a strategic partner with ideas on how we can move the lever for our clients - Partner cross-functionally on IDR strategy and payer compliance work, leading special projects across the company and org that push our IDR model forward - Mentor analysts on the team, contribute to playbooks and onboarding documentation, and consistently work to improve our internal processes, always focused on building an operating system that lets CS&O scale. WHO YOU ARE - 4–6 years in a client-facing operations, strategy, or analytics role such as Client Strategy & Operations, Implementation, or Account Management; experience in either healthtech, RCM, IDR, payer/provider, or healthcare-adjacent enterprise SaaS is required. - Direct experience working with or inside large health systems and hospitals is required. You understand how a hospital revenue cycle actually runs, how its data actually flows, and what the nuances to working with health systems are. You bring SME level experience and are excited to take on incorporating your experience into our product. - Strong SQL fluency, with comfort in BigQuery (or equivalent) and dashboarding tools like Metabase, Looker, or Tableau. - Exceptional communication and presentation skills, with the ability to influence and build trusted relationships with C-level stakeholders and translate complex data findings into one-paragraph executive insights. - Strategic and proactive mindset, with proven ability to manage high-value accounts, drive measurable outcomes, and mitigate risks before they escalate. - Demonstrated success leading cross-functional initiatives and complex client implementations, with strong project management and operational excellence skills. - Experienced mentor and team contributor who thrives in high-growth, fast-paced environments. EXTRA CREDIT EXPERIENCE - Experience at a Series A or early-stage startup - Experience working with the Independent Dispute Resolution process (IDR) WHY YOU’LL LOVE WORKING HERE We’re a collaborative, low-ego team on a mission to make healthcare reimbursement fairer for providers. While we primarily hire around our core hubs–Los Angeles and New York–we remain open to exceptional talent outside those regions. Remote and hybrid flexibility varies by role and team, and is outlined in each job description. If you’re excited by solving complex problems and making a real-world impact, we’d love to hear from you. Benefits Include: - Competitive compensation, including equity - Full health, dental, and vision coverage - Retirement savings plan through 401(k) - Flexible time off - Opportunities for company-wide connection and events Ready to Make an Impact? We’re building something meaningful; and we want you on the team. Bring your ideas, curiosity, and drive, and let’s transform healthcare reimbursement together. EMPLOYMENT INFORMATION Work Authorization Candidates must be authorized to work in the United States without current or future employer sponsorship. Equal Employment Opportunity Pivotal Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status. Reasonable Accommodations Pivotal Health provides reasonable accommodations for qualified individuals with disabilities in accordance with applicable laws. If you need assistance during the application or interview process, please let us know. Background Checks Employment is contingent upon successful completion of applicable background checks, where permitted by law. At-Will Employment Employment with Pivotal Health is at-will and may be terminated by either party at any time, with or without cause or notice, in accordance with applicable law.", "summaryDescription" : "Client Strategy & Operations Manager at Pivotal Health. Skills: Client operations, Client strategy, Data analysis. Own end-to-end client operations. 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We run high-impact data acquisition programs, such as our web crawler and our data partnerships, and work closely with research to build the training datasets for our models. Our work advances the intelligence of our models and teaches them new skills that hundreds of millions of people benefit from every day. ABOUT THE ROLE We are hiring a Program Manager to join our team. In this role, you will lead programs to acquire training data to advance our research roadmap. You will work with researchers to define requirements, design and manage acquisition workflows, and establish processes to execute them at scale. This role requires a blend of strategic thinking and hands-on execution. The ideal candidate can navigate ambiguity, break down complex problems, manage cross-functional stakeholders, and drive alignment across technical and business teams. This role may require living close to some physical operations across the US and some hybrid travel to San Francisco. IN THIS ROLE, YOU WILL: - Work closely with research to understand data needs and define acquisition priorities and timeline that are aligned with our research roadmap. - Translate research objectives into clear technical requirements and operational plans, ensuring data workflows, timelines, and quality standards are executed to the highest quality standards. - Lead vendor and partner engagements for data sourcing – including evaluating suppliers, negotiating agreements, and managing delivery. - Establish and maintain metrics for data quality, throughput, efficiency, and overall program performance, ensuring visibility to leadership and cross-functional partners. - Identify gaps in our data ecosystem and proactively drive initiatives to strengthen our data acquisition and creation capabilities over time. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have 8+ years of experience in operations, strategy, venture capital, private equity, or consulting, with at least 5 years operating within a company. We will also consider high-trajectory candidates with fewer years of experience but at top companies with a clear track record of excellence. - Have experience taking end-to-end ownership of large, ambiguous problems, and breaking them down into clear, actionable plans. - Have direct experience engaging with executives and senior leaders to influence and drive strategic decisions. - Excel under pressure, bringing a high motor and exceptional adaptability and flexibility in a fast-paced, dynamic environment. - Are highly analytical - sophisticated in your understanding and approach to analyses; ability to ask and answer the most important questions, and present results clearly to leaders to influence decision making. - Are comfortable operating at all altitudes – discussing strategy and vision with executives, and troubleshooting operations with individual contributors and external partners. - Have excellent communication and cross-functional collaboration skills. - Are passionate about technology and artificial intelligence, and interested in its impact on business and society. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. 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IN THIS ROLE, YOU WILL: - Work closely with research to understand data needs and define acquisition priorities and timeline that are aligned with our research roadmap. - Translate research objectives into clear technical requirements and operational plans, ensuring data workflows, timelines, and quality standards are executed to the highest quality standards. - Lead vendor and partner engagements for data sourcing – including evaluating suppliers, negotiating agreements, and managing delivery. - Establish and maintain metrics for data quality, throughput, efficiency, and overall program performance, ensuring visibility to leadership and cross-functional partners. - Identify gaps in our data ecosystem and proactively drive initiatives to strengthen our data acquisition and creation capabilities over time. 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About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. 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Monitor warranty claims", "createdAt" : "2026-06-14T19:42:27.234", "lastUpdated" : "2026-06-16T00:02:53.493", "ingestTimestamp" : "2026-06-14T19:42:27.234", "mongoId" : "6a2cc45674d8ee00a0a0d022", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 58000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Trane systems" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.92 }, { "id" : "6a309082f292fd229c0b4d61", "title" : "Client Success Manager", "company" : "DeepIntent", "industry" : "SaaS", "salary" : { "min" : 95000.0, "max" : 135000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Client Success Manager in New York, with adjustments for the healthcare industry and company size." }, "location" : "New York, New York, United States", "locations" : [ "New York", "New York", "United States" ], "timestamp" : "2026-06-16T12:58:50.656", "fingerprint" : "72ff813c2d57e687717b054086a1884304719de10feefa1f2713368ed121854e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/deepintent/jobs/6016182004", "externalId" : "6016182004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" } ], "locationText" : "New York, New York, United States", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "CRM software", "professionalSkills" : [ "Customer relationship management", "Client retention", "Value realization", "Customer satisfaction" ], "hardSkillsList" : [ "Customer onboarding", "Account management", "Upselling", "Cross-selling" ], "hardSkills" : [ { "name" : "Customer onboarding", "level" : "intermediate" }, { "name" : "Account management", "level" : "intermediate" }, { "name" : "Upselling", "level" : "intermediate" }, { "name" : "Cross-selling", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Client Relationship Management", "majorSkillsList" : [ "Customer Success", "Client Relationship Management" ], "coreResponsibilities" : "Manage a portfolio of customers, Drive customer adoption and value realization, Monitor customer health and satisfaction, Identify and mitigate churn risks, Develop and execute customer success plans, Conduct regular business reviews with customers, Collaborate with sales and product teams, Onboard new customers effectively", "teamCollaboration" : "Sales teams; Product teams", "domainKnowledge" : "Healthcare technology", "domainList" : [ "healthcare-technology" ], "domainSpecificKnowledge" : [ "Healthcare technology" ], "toolProficiency" : [ "CRM software" ], "communicationSkills" : "Client communication", "outcomesObjectives" : "Increase customer retention; Drive customer satisfaction; Maximize customer lifetime value", "qualificationsBasic" : "3+ years of experience in customer success, Experience with CRM software", "qualificationsPreferred" : "Experience in the healthcare technology sector, Familiarity with data analysis tools", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com. What You’ll Do: DeepIntent is seeking a Client Success Manager to join our Client Success team. The Client Success team is responsible for providing excellent client service, collaborating with Sales to build RFPs, and managing all post sales activities from set up through post campaign performance reviews, while driving incremental revenue and renewals for all media buys. Each Client Success Manager oversees their own book of business and builds relationships with each client to understand their business goals and help them achieve success using DeepIntent’s solutions. The Client Success Manager should have a strong knowledge of the programmatic landscape and is a key contributor in the overall growth of the company. Responsibilities: Manage all day-to-day operations associated with key strategic accounts; serve as the primary point person for all post sale client requests and communication with clients (including campaign launch, optimizations, reporting, recommendations, etc.) Develop, grow and maintain solid customer relationships with clients through exceptional client service, hosting KOCs, regular office hours and entertainment. Monitor pacing and delivery while working with the Campaign Manager to find ways to optimize based on client’s success metrics Work with the Analytics team to provide scheduled and ad hoc performance updates Work closely with Sales to identify ways to grow accounts and bring forth strategic recommendations Oversee Associate Client Service Manager on routine processes such as billing, processing IOs, DSP reporting and providing test links/screenshots Lead pre-sales and incremental planning process strategizing and building audiences, running forecasts and building out media plans for client RFPs and upsells Help develop best practices within the Operations organization through internal collaboration Stay current with best practices, strategies, and industry standards related to digital marketing Who You Are: 3+ years of working experience in either a media agency planning / investment role or a Client Success role within the adtech, digital and/or programmatic industry You have a great passion for digital and an understanding of the digital advertising landscape; HCP/DTC Pharmaceutical knowledge is a plus! Have a desire to work in a rapidly growing and ever-changing startup environment You are detail oriented and organized with flexibility to work on diverse projects and accounts Strong verbal and written communication skills Proficient with Word, Excel, PowerPoint and Google Suite Strong knowledge of the ad-tech ecosystem, key industry partners and technical market standards (ad serving, SSP, DSP, IAS, DV, etc.) Proven track record of success owning customer relationships, client meetings, QBR's, product training, data analysis, media planning/RFPs and strategic business reviews DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $90,000 - $100,000. The base salary range takes into consideration each candidate's skills, experience and qualifications. In addition, we offer a quarterly bonus plan and competitive benefits as well as many other company offerings. We believe great work starts with great support. That’s why DeepIntent offers a competitive, holistic benefits package designed to empower you both professionally and personally. Here’s what you can expect when you join our team based in the US: Competitive base salary plus performance based bonus or commission, comprehensive medical, dental, and vision insurance, 401K match program, Unlimited PTO policy and paid holidays, remote friendly culture with flexible work options, career development and advanced education support, WFH and internet stipends, plus many more perks and benefits! Here’s what you can expect when you join our team based in India: Competitive base salary plus performance based bonus, comprehensive medical insurance, and paid holidays. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement and health and wellness allowance plus many more perks and benefits! Here's what you can expect when you join our team based in Europe: Competitive base salary plus performance-based bonus, comprehensive medical insurance, and flexible PTO. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement, and parental leave plus many more perks and benefits! DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance. DeepIntent’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training. CCPA Notice: If you are a California resident applying for a role at DeepIntent, we may collect personal information as part of the application process in accordance with the California Consumer Privacy Act (CCPA). To learn more about the categories of information we collect and your rights, please contact PeopleOps@deepintent.com to see our full Applicant Privacy Notice.", "summaryDescription" : "Client Success Manager at DeepIntent. Skills: Customer Success, Client Relationship Management. Manage a portfolio of customers. Drive customer adoption and value realization", "postedDate" : "2026-06-16T03:16:11.342", "createdAt" : "2026-06-16T03:16:11.342", "lastUpdated" : "2026-06-16T12:58:50.656", "ingestTimestamp" : "2026-06-16T03:16:11.342", "mongoId" : "6a309082f292fd229c0b4d61", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 135000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Customer onboarding", "Account management", "Upselling", "Cross-selling", "Customer Success", "Client Relationship Management", "Customer relationship management", "Client retention", "Value realization", "Customer satisfaction", "Healthcare technology", "CRM software" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305abef292fd229cf5506b", "title" : "Manager, Client Sucess", "company" : "Datavant", "industry" : "Biotech", "salary" : { "min" : 135000.0, "max" : 195000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Manager, Client Success in the Healthcare industry in the United States, adjusted for seniority and remote work." }, "location" : "Remote - United States", "locations" : [ "Remote - United States" ], "timestamp" : "2026-06-16T06:45:56.497", "fingerprint" : "b7caae3681a8a1308fff9289a168b8bc1e572e83cae38d1ff7f462b3ffb4f3d0", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.datavant.com/about/careers/open-roles/job?gh_jid=5255258008", "externalId" : "5255258008", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 6, "experienceLevel" : "Manager", "technicalSkills" : "CRM software", "professionalSkills" : [ "Client relationship management", "Value realization", "Customer retention", "Customer satisfaction" ], "hardSkillsList" : [ "Account management", "Client onboarding", "Renewals management", "Upselling", "Cross-selling" ], "hardSkills" : [ { "name" : "Account management", "level" : "intermediate" }, { "name" : "Client onboarding", "level" : "intermediate" }, { "name" : "Renewals management", "level" : "intermediate" }, { "name" : "Upselling", "level" : "intermediate" }, { "name" : "Cross-selling", "level" : "intermediate" } ], "majorSkills" : "Customer success, Client relationship management, Value realization", "majorSkillsList" : [ "Customer success", "Client relationship management", "Value realization" ], "coreResponsibilities" : "Manage a portfolio of enterprise clients, Drive customer adoption and value realization, Develop and execute customer success plans, Monitor customer health and identify risks, Proactively engage customers to ensure satisfaction, Identify opportunities for upsell and cross-sell, Conduct regular business reviews with clients, Serve as the primary point of contact for", "teamCollaboration" : "Sales team; Product team; Engineering team", "domainKnowledge" : "Life sciences industry", "domainList" : [ "life-sciences-industry" ], "domainSpecificKnowledge" : [ "Life sciences industry" ], "toolProficiency" : [ "Salesforce" ], "communicationSkills" : "Client presentations; Business reviews", "outcomesObjectives" : "Ensure high levels of customer retention; Drive customer satisfaction; Maximize customer lifetime value", "qualificationsBasic" : "6+ years of experience in customer success, Experience managing a portfolio of enterprise clients, Experience with CRM software", "qualificationsPreferred" : "Experience in the life sciences industry, Experience with Salesforce", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. What We’re Looking For: The Manager, Client Success will be working with designated clients to ensure that all client business needs are met with a high degree of quality. The Manager, Client Success serves as a key partner for day-to-day client operations, helping to drive satisfaction, retention, and operational excellence throughout the client lifecycle. What You Will Do: Serve as the primary point of contact for assigned clients, managing day-to-day needs and ensuring smooth delivery of services. Lead and coach a team of account managers that service Datavant customers to ensure meeting format, communication and reporting are consistent. Serve as a key escalation point for issue resolution. Develop a trusted advisor relationship with strategic accounts, overseeing execution across client engagements, including implementation, forecasting, project tracking, and issue resolution. Collaborate with internal teams (sales, operations, product) to ensure alignment between client goals and Datavant’s solutions. Support client success planning and identify opportunities to expand client engagement through additional products or services. Partner with Client Success leadership to escalate and resolve complex client challenges. Track and report on client performance metrics and service level agreements. Help define and implement best practices for account management, reporting, and client communication. Stay informed about industry trends and competitive developments to help guide clients effectively. Learn the systems, processes, and technologies that support client delivery and actively suggest process improvements. What You Will Bring to the Table: Bachelor’s degree or equivalent experience 6+ years experience in client management, account management, or customer success roles Experience working in the healthcare insurance and/or healthcare audit industry required Demonstrated ability to prioritize and manage multiple projects at a time while paying strict attention to detail Experience leading or mentoring team members. Strong communication and presentation skills, with the ability to manage relationships across client and internal teams. Demonstrated success in delivering client-focused solutions that meet business needs. Excellent problem-solving, organization, and analytical skills. Proficiency in project management and data tools. Collaborative, flexible, and able to adapt quickly in a fast-paced environment. Strong judgment and ability to manage competing priorities effectively. Demonstrated ability to work within a diverse work group environment Willingness to travel up to 15% of the time We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $130,000—$150,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.", "summaryDescription" : "Manager, Client Sucess at Datavant. Skills: Customer success, Client relationship management, Value realization. Manage a portfolio of enterprise clients. Drive customer adoption and value realization", "postedDate" : "2026-06-15T23:24:53.491", "createdAt" : "2026-06-15T23:24:53.491", "lastUpdated" : "2026-06-16T06:45:56.497", "ingestTimestamp" : "2026-06-15T23:24:53.491", "mongoId" : "6a305abef292fd229cf5506b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 195000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Account management", "Client onboarding", "Renewals management", "Upselling", "Cross-selling", "Customer success", "Client relationship management", "Value realization", "Customer retention", "Customer satisfaction", "Life sciences industry", "Salesforce" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a660474d8ee00a062b83d", "title" : "Sr. Program Manager, Fuse Billing Operations", "company" : "Amazon.com Services LLC", "industry" : "Project/Program/Product Management--Non-Tech, Program Management, business and corporate development", "salary" : { "min" : 115600.0, "max" : 160000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T03:06:17.729", "fingerprint" : "3906d41c9247f8de903b956fb9e5a09d2376ccf3123b3f95fcec171d576a8e91", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10443917/apply", "externalId" : "f4b1a251-89db-4274-b64e-a8443ff1a4d6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Excel, Excel VBA, SQL", "professionalSkills" : [ "Billing operations", "Program operations", "Deal reviews", "Invoicing", "Payment mechanisms", "Billing requirements", "Operational interface", "Data discrepancies", "Root-cause analysis", "System defects", "Quality standpoint", "Program strategy" ], "hardSkillsList" : [ "Billing launch", "SOP development", "Metrics development", "Automation roadmap", "Data analysis" ], "softSkillsList" : [ "Customer obsessed", "Ownership", "Finance passion", "Problem solving", "Creative problem solving", "Judgment" ], "hardSkills" : [ { "name" : "Billing launch", "level" : "intermediate" }, { "name" : "SOP development", "level" : "intermediate" }, { "name" : "Metrics development", "level" : "intermediate" }, { "name" : "Automation roadmap", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer obsessed" }, { "name" : "Ownership" }, { "name" : "Finance passion" }, { "name" : "Problem solving" }, { "name" : "Creative problem solving" }, { "name" : "Judgment" } ], "majorSkills" : "Program management, Billing operations, Process improvement", "majorSkillsList" : [ "Program management", "Billing operations", "Process improvement" ], "coreResponsibilities" : "Oversee team as Senior leader, Act as POC for escalations, Participate in operational deal reviews, Ensure deals are setup correctly, Ensure deals are launched correctly, Partner on billing systems setup, Partner on billing systems testing, Partner on billing systems launch, Liaise with accounting on invoicing requirements, Liaise with finance on invoicing requirements, Liaise with tax on invoicing requirements, Liaise with accounting on payment requirements, Liaise with finance on payment requirements, Liaise with tax on payment requirements, Develop billing launch SOPs, Monitor defect injection through dashboards, Monitor defect injection through reports, Engage with Fuse Partners, Pro-actively identify systemic discrepancies, Determine root-causes of discrepancies, Lead meetings with internal stakeholders, Lead meetings with external stakeholders, Solve reconciliation projects, Dive-deep into data, Implement solutions to resolve defects, Develop strategic programs to reduce defects, Develop mechanisms to reduce defects, Develop and report on metrics, Track system health from quality standpoint, Anticipate risks to accounting, Anticipate risks to finance, Anticipate risks to business, Anticipate risks to tech leadership, Identify risks to accounting, Identify risks to finance, Identify risks to business, Identify risks to tech leadership, Communicate risks to accounting, Communicate risks to finance, Communicate risks to business, Communicate risks to tech leadership, Develop program strategy based on data analysis, Execute program strategy based on data analysis", "teamCollaboration" : "Business development alignment; Finance alignment; Accounting alignment; Tax alignment; Finance operations alignment; Product alignment; Engineering alignment; External partners engagement; Internal stakeholders engagement; External stakeholders engagement", "projectManagementSkills" : [ "Program management", "Project management", "End to end delivery", "Roadmap planning" ], "domainKnowledge" : "Billing operations; Finance; Accounting; Tax; Invoicing; Payment mechanisms; Locale requirements; Deal requirements", "domainList" : [ "billing-operations", "finance", "accounting", "tax", "invoicing", "payment-mechanisms", "locale-requirements", "deal-requirements" ], "domainSpecificKnowledge" : [ "Billing operations", "Finance", "Accounting", "Tax", "Invoicing", "Payment mechanisms", "Locale requirements", "Deal requirements" ], "toolProficiency" : [ "Excel", "SQL" ], "communicationSkills" : "Communicate risks; Communicate results", "documentationSkills" : "SOP development", "problemSolvingSkills" : "Problem solving; Creative problem solving; Root cause analysis; Data analysis", "outcomesObjectives" : "Bring systems to defect-free state; Reduce number of defects; Scale program across business", "qualificationsBasic" : "8+ years program management experience, 8+ years project management experience, Experience using data and metrics to drive improvements, Experience owning program strategy, Experience end to end delivery, Experience communicating results to senior leadership, Expert level Excel knowledge, Expert level Excel VBA knowledge", "qualificationsPreferred" : "2+ years driving process improvements experience, Master's degree in business, Master's degree in operations, Master's degree in human resources, Master's degree in adult education, Master's degree in organizational development, Master's degree in instructional design, MBA in business, MBA in operations, MBA in human resources, MBA in adult education, MBA in organizational development, MBA in instructional design", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Amazon Fuse team spearheads worldwide distribution efforts for third-party partners on behalf of Prime Video and Prime. As a burgeoning business, we are continuously extending our distribution reach by launching new service offerings with partners around the world. To accomplish our objectives, we require dedicated team members who can help us navigate this dynamic landscape. Fuse Billing Operations team is looking for a customer obsessed Sr. Program Manager with a strong track-record of delivering results and project management experience to support our Pre-Launch and Post-Launch Program Operations. From the Pre-Launch perspective, this involves end-to-end ownership of billing launch mechanisms. We require an individual with a passion for Finance and ability to demonstrate ownership. This role will participate in operational deal reviews (e.g., pricing and tax rates), launches, and ensure invoicing and payment mechanisms are setup timely and accurately in accordance with billing requirements for each locale and/or deal. This role will also develop billing SOPs and metrics, manage automation roadmap, and act as the team’s operational interface for billing launch issues. This role will require regular engagement and alignment with business development, finance, accounting, tax, finance operations, product/engineering teams, and external partners. involves resolving data discrepancies spread across multiple distinct/standalone systems. To achieve this goal, the program manager will engage with internal and external stakeholders to explore all the elements of these discrepancies, identify the root-cause, and implement solutions to correct the discrepancies, bringing all the systems to a defect-free state. The program manager will also develop mechanisms to reduce the number of defects and scale this program across our business. From the Post-Launch perspective, which involves resolving data discrepancies spread across multiple distinct/standalone systems. To achieve this goal, the Sr. Program Manager will engage with internal and external stakeholders to explore all the elements of these discrepancies, identify the root-cause, and implement solutions to correct the discrepancies, bringing all the systems to a defect-free state. The program manager will also develop mechanisms to reduce the number of defects and scale this program across our business. The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role. Candidates are expected to have sufficient finance and billing operations experience to assess issues and requirements; and strong program management skill to help the team identify and incorporate solutions into the systems or tools that our team uses to support the business. Excellent communication and organizational skills are required along with the ability to anticipate, identify, and communicate risks to accounting, finance, tax, legal, business and leadership. Successful candidates for this position must have a proven record of delivering results through strong program management skills, creative problem solving skills, financial process and system knowledge, and a passion for customer experience. Key job responsibilities - Oversee the team as the Senior leader and be the POC for escalations from other team members - Participate in operational deal reviews and ensure deals are setup and launched correctly - Partner with key counterparts on billing systems setup, testing and launch - Liaise with accounting, finance and tax teams on their invoicing and payment requirements - Develop billing launch SOPs and monitor defect injection through dashboards and reports - Engage with Fuse Partners to pro-actively identify systemic discrepancies and determine their root-causes - Lead meetings with internal/external stakeholders regarding variety of operational/product issues - Solve reconciliation projects by diving-deep into the data and implementing solutions to resolve defects - Develop strategic programs/mechanisms to pro-actively reduce injection of systemic defects - Develop and report on metrics designed to track system health from a quality standpoint - Anticipate, identify, and communicate risks to accounting, finance, business and tech leadership, including project plans and recurring business review documents - Develop and execute program strategy based on detailed data analysis by utilizing advanced Excel/SQL Basic Qualifications: - 8+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Knowledge of Excel and Excel VBA at an expert level Preferred Qualifications: - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Culver City - 115,600.00 - 160,000.00 USD annually USA, WA, SEATTLE - 115,600.00 - 160,000.00 USD annually", "summaryDescription" : "Sr. Program Manager, Fuse Billing Operations at Amazon.com Services LLC. Skills: Program management, Billing operations, Process improvement. Oversee team as Senior leader. Act as POC for escalations", "postedDate" : "2026-06-13T05:25:21.133", "createdAt" : "2026-06-13T05:25:21.133", "lastUpdated" : "2026-06-15T03:06:17.729", "ingestTimestamp" : "2026-06-13T05:25:21.133", "mongoId" : "6a2a660474d8ee00a062b83d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10443917/apply", "salaryAnnualMin" : 115600, "salaryAnnualMax" : 160000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Billing launch", "SOP development", "Metrics development", "Automation roadmap", "Data analysis", "Customer obsessed", "Ownership", "Finance passion", "Problem solving", "Creative problem solving", "Judgment", "Program management", "Billing operations", "Process improvement", "Program operations", "Deal reviews", "Invoicing", "Payment mechanisms", "Billing requirements", "Operational interface", "Data discrepancies", "Root-cause analysis", "System defects", "Quality standpoint", "Program strategy", "Project management", "End to end delivery", "Roadmap planning", "Finance", "Accounting", "Tax", "Locale requirements", "Deal requirements", "Excel", "SQL" ], "skillCount" : 35, "jobCategory" : "project-management", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true } ], "status" : 200, "message" : "global billing operations client setup and invoicing manager jobs", "metadata" : { "title" : "global billing operations client setup and invoicing manager" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 150055, "totalPages" : 3002, "hasNext" : true, "hasPrevious" : false } }

Remote Global Billing Operations Client Setup And Invoicing Manager Jobs

Top Skills

Project Manager - Global Client Operations

Global Billing Operations - Client Setup and Invoicing - Manager

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Client Operations Manager

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Senior Billing Systems & Operations Analyst

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EHR and Billing Support Specialist

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Engineering Manager, Billing Systems

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Events and Client Experience Manager

Events and Client Experience Manager

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Data Center Operations Manager, Global Server, Hardware Operations

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Sr Technical Program Manager, AWS Invoicing Global Tax & Compliance

Marketing Manager, Global Agency and Partner Marketing

Guest Experience Setup Specialist

Process Risk and Compliance Operations Manager

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Global Account Manager

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Client Operations Apprentice

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Program Manager, Foundations Data and Operations

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Manager, Client Sucess

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