VSI

Media

ProjectManager-GlobalClientOperations

£65–90k ~AI est. London, England, United Kingdom FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Project Manager - Global Client Operations at VSI. Skills: Project management, Client retention, Service excellence, Profitability. Manage full project cycles. Plan projects”

What You'll Achieve.

Ensure client retention; Ensure excellent service; Ensure profitability

Industry & Context.

Media
Problems you'll solve

Problem solving; Solution focused

What They're Looking For.

Must Have

Project management experience, Understanding of dubbing workflows, Ability to work to tight deadlines, Proven problem-solving skills, Good Microsoft Office skills

Nice to Have

Experience with OOONA Project management or similar tools

What You'll Do.

Manage full project cycles

Solve project problems

Monitor deliverable quality

Deliver projects to clients

Conduct post-project reviews

Complete projects on time

Control project finances

Monitor project budgets

Control project invoicing

Achieve targeted profitability

Provide operational support

Advise clients on services

Pass cross-selling opportunities

Prepare project reports

Arrange production meetings

Arrange conference calls

Maintain communication channels

Deal with client issues

Deal with supplier issues

Identify improvement opportunities

Discuss client requirements

Offer advice to clients

Process supplier invoices

Process client invoices

Manage project life cycle

How You'll Work.

Team & Collaboration

Work with internal stakeholders; Coordinate multi-media needs; Work with clients; Work with suppliers; Work with internal team

Communication Scope

Verbal communication; Written communication; Client communication; Supplier communication; Internal team communication

Process & Methodology

Project cycles, Planning, Scheduling, Budgeting, Problem solving, Quality monitoring, Delivery, Post-project review, Timely completion, Budget adherence, Quality adherence, Financial control, Profitability targets, Reporting, Client communication, Supplier management, Process improvement

Full Job Description

Want to join a global company that brings the world together by producing premium media content in over 80 languages worldwide? VSI provides language localisation and media services to the biggest brands in streaming and media entertainment. Headquartered in London, VSI consists of a global network of state-of-the-art studio facilities that use the world's best voice acting talent to tell the stories of our most watched movies and television series. VSI works across a wide range of media sectors from streaming platforms, traditional broadcast television, theatrical releases and gaming. Job overview As a GCO Project Manager, one will be a part of a team working on a variety of localisation projects, ensuring client retention, excellent service and profitability. They will be working on multi- lingual translation, voice-over/dubbing and subtitling projects for various entertainment clients worldwide. The role would demand great organizational skills and to be able to work on multiple tasks while effectively switching focus between them. This is a very fast-paced role that requires someone to be proactive and effectively communicate information to all relevant stakeholders. Finally, the role might mean having to work with tight deadlines, so being able to work under pressure without losing focus is crucial. Key responsibilities Managing full project cycles from initial receipt of brief from Account Management or Sales to sign-off for invoicing - via planning, scheduling, budgeting, problem solving, monitoring quality of deliverables, delivery to clients and post-project review - all while adhering to VSI’s processes and quality standards Managing workflows to ensure projects are completed on a timely basis, within agreed budget and to a high quality at all times Close financial monitoring and control of projects through budgets, invoicing and change orders, achieving targeted levels of profitability Providing operational support to Sales and Account Management at quoti

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