Qualia
SaaS
SeniorBillingSystems&OperationsAnalyst
“Senior Billing Systems & Operations Analyst at Qualia. Skills: Billing Systems, Operations, Quote-to-Cash, RevOps. Administer Qualia’s billing platform. Serve as the go-to operational owner across the”
Industry & Context.
Problem-solving mindset; System thinking
What They're Looking For.
Must Have
3+ years of hands-on experience working with billing tools, CPQ platforms, Salesforce, or ERP systems across the quote-to-cash lifecycle, Direct experience administering or deeply configuring billing platforms, CPQ tools, or similar systems, Comfortable learning new technology
Nice to Have
5+ years in a revenue operations, finance, or deal desk role, Experience with Ordway, Zuora, Chargebee, or similar subscription billing platforms, Salesforce administration experience or certification, Background in environments with complex or non-standard pricing models, Experience with data analysis and visualization tools beyond Excel, Familiarity with ERP systems and revenue recognition workflows
What You'll Do.
Administer Qualia’s billing platform
Serve as the go-to operational owner across the
and evolve billing platform
Build out automation framework to ensure accuracy in
Answer critical business questions regarding pricing and billing
Build a robust and automated billing ecosystem
Ensure downstream impact of product and packaging changes
Ensure stakeholders have billing data visibility
Own all aspects of billing platform’s configuration
Build and maintain monitoring and alerting for data
Drive process standardization to reduce billing complexity and
Continuously refine the system to improve accuracy
Serve as connective tissue between finance
Advise on how new products
discounting frameworks
Proactively flag risks when business decisions could create
Own the vendor relationship
holding them accountable to
Advocate for Qualia’s needs on the roadmap
Serve as the go-to owner of all things
Build comprehensive operational documentation
Ensure billing data flows accurately across connected systems
Leverage LLMs and AI to drive insights and
How You'll Work.
Team & Collaboration
Cross-functional teams; Finance, GTM, product, engineering; Deal Desk
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