Qualia

SaaS

SeniorBillingSystems&OperationsAnalyst

$125–175k ~AI est. Austin, Texas, United States; San Francisco, California, United States; Concord, New Hampshire, United States; United States FULL TIME Remote Friendly
The Brief

“Senior Billing Systems & Operations Analyst at Qualia. Skills: Billing Systems, Operations, Quote-to-Cash, RevOps. Administer Qualia’s billing platform. Serve as the go-to operational owner across the”

Industry & Context.

SaaS
Problems you'll solve

Problem-solving mindset; System thinking

What They're Looking For.

Must Have

3+ years of hands-on experience working with billing tools, CPQ platforms, Salesforce, or ERP systems across the quote-to-cash lifecycle, Direct experience administering or deeply configuring billing platforms, CPQ tools, or similar systems, Comfortable learning new technology

Nice to Have

5+ years in a revenue operations, finance, or deal desk role, Experience with Ordway, Zuora, Chargebee, or similar subscription billing platforms, Salesforce administration experience or certification, Background in environments with complex or non-standard pricing models, Experience with data analysis and visualization tools beyond Excel, Familiarity with ERP systems and revenue recognition workflows

What You'll Do.

Administer Qualia’s billing platform

Serve as the go-to operational owner across the

and evolve billing platform

Build out automation framework to ensure accuracy in

Answer critical business questions regarding pricing and billing

Build a robust and automated billing ecosystem

Ensure downstream impact of product and packaging changes

Ensure stakeholders have billing data visibility

Own all aspects of billing platform’s configuration

Build and maintain monitoring and alerting for data

Drive process standardization to reduce billing complexity and

Continuously refine the system to improve accuracy

Serve as connective tissue between finance

Advise on how new products

discounting frameworks

Proactively flag risks when business decisions could create

Own the vendor relationship

holding them accountable to

Advocate for Qualia’s needs on the roadmap

Serve as the go-to owner of all things

Build comprehensive operational documentation

Ensure billing data flows accurately across connected systems

Leverage LLMs and AI to drive insights and

How You'll Work.

Team & Collaboration

Cross-functional teams; Finance, GTM, product, engineering; Deal Desk

Free ATS check

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