{ "count" : 70805, "data" : [ { "id" : "6a2a66a374d8ee00a062d166", "title" : "Customer Experience Associate with English (Day Shift), Bulgaria", "company" : "OG.com", "industry" : "Customer Experience", "salary" : { "min" : 27500.0, "max" : 37500.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level Customer Experience Associate in Sofia, Bulgaria, within the FinTech industry, based on 2024-2025 market data." }, "location" : "Sofia, Bulgaria", "locations" : [ "Sofia, Bulgaria" ], "timestamp" : "2026-06-15T00:35:51.636", "fingerprint" : "e1d488c5f7277f73a3ec8e5230262cb0161225dc22823dbf08bc644b10fde86e", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/crypto/1099728a-b3d8-43d5-825a-6ffad022049d/apply", "externalId" : "1099728a-b3d8-43d5-825a-6ffad022049d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sofia", "country" : "Bulgaria", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "42.6977028,23.3217359" } ], "locationText" : "Sofia, Bulgaria", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Customer support", "Customer service" ], "hardSkillsList" : [ "Problem-solving", "Analytical skills" ], "softSkillsList" : [ "Empathy", "Initiative", "Perseverance", "Respectful mindset" ], "hardSkills" : [ { "name" : "Problem-solving", "level" : "intermediate" }, { "name" : "Analytical skills", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathy" }, { "name" : "Initiative" }, { "name" : "Perseverance" }, { "name" : "Respectful mindset" } ], "majorSkills" : "Customer success, Customer support", "majorSkillsList" : [ "Customer success", "Customer support" ], "coreResponsibilities" : "Manage incoming contacts, Initiate outbound contacts, Identify customer needs, Assess customer needs, Resolve product problems, Resolve service problems, Follow communication procedures, Follow communication guidelines, Follow communication policies, Meet personal targets, Meet team targets, Maintain customer records, Update account information, Recommend products, Recommend services, Collect customer information, Analyze customer needs, Prepare product reports, Prepare service reports, Analyze customer information, Act with honesty, Act with integrity, Act with knowledge, Support Company culture, Strengthen Company culture, Contribute to team effort, Accomplish related results, Work with line manager, Work with respective functions, Ensure proper customer service, Handle changes, Engage customers", "teamCollaboration" : "Contributes to team effort; Works with line manager; Works with respective functions; Collaborative team player", "domainKnowledge" : "Prediction markets; FinTech", "domainList" : [ "prediction-markets", "fintech" ], "domainSpecificKnowledge" : [ "Prediction markets", "FinTech" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Develop new skill-sets; Personal growth; Professional growth", "innovationCreativity" : "Innovative solutions", "problemSolvingSkills" : "Problem-solving skills; Analytical skills; Think on your feet; Make sound decisions; Solve problems efficiently", "outcomesObjectives" : "Achieve satisfaction; Ensure resolution; Accomplish related results", "qualificationsBasic" : "Prior customer support experience, Prior customer-facing role experience, Exceptional English communication skills, Excellent computer literacy, Excellent communicator, Empathy and problem-solving skills, Comfortable in fast-paced environment, Analytical skills, Ability to think on your feet, Ability to make sound decisions, Ability to solve problems efficiently, Highly organized, Ability to work independently, Collaborative team player, Reliable team player, High integrity, High discretion, Sense of initiative, Sense of perseverance, Respectful mindset, Genuine motivation for role, Interest in FinTech field", "qualificationsPreferred" : "Experience in sports markets, Experience in prediction markets", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description Join the Future of Prediction Markets. OG.com is a fast-growing, CFTC-regulated prediction platform powered by Crypto.com technology. We are go-to platform for trading sports, culture, politics, and more. We turn real-world events into dynamic markets, giving users a smarter, more engaging way to participate in the moments shaping headlines. About the Role We’re looking for energetic Customer Experience Associate to be the friendly face and voice of OG.com. You’ll support users navigating our platform, help them trade with confidence, and play a key role in delivering exceptional experiences during rapid growth. ## Responsibilities Manages incoming contacts from existing or potential customers. Initiates outbound contacts to existing or potential customers. Identifies and assesses customers’ needs to achieve satisfaction. Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution. Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers. Meets personal/team targets. Maintains customer records by updating account information. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information if required. Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission. Contributes to team effort by accomplishing related results as needed. Works with their line manager and all respective functions to ensure proper customer service is being delivered. Handles changes. Goes the extra mile to engage customers. ## Requirements High School Diploma (or equivalent). Prior experience in a relevant customer support or customer-facing role. Experience in sports or prediction markets would be considered a plus. Exceptional written and verbal communication skills in English. Excellent computer literacy and comfort adapting to new software and tools. Excellent communicator with strong empathy and problem-solving skills. Comfortable working in a fast-paced, dynamic environment. Strong analytical skills with the ability to think on your feet, make sound decisions, and solve problems efficiently. Highly organized with the ability to work independently while remaining a collaborative, reliable team player. High integrity, discretion, and a strong sense of initiative and perseverance. A respectful mindset that values the personal dignity and rights of every employee and customer. A genuine motivation for the role and a strong interest in the financial technologies (FinTech) and services field. ## Additional Information #LI-Onsite Are you ready to kickstart your future with us? Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversary Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: crypto.com visa card provided upon joining About OG.com: OG.com is a fast-growing, CFTC-regulated prediction platform powered by Crypto.com technology. We’re building the most engaging marketplace where users trade on real-world outcomes — from NBA Finals and elections to major cultural and financial events. With a sleek mobile-first app and passionate community, we’re redefining how people interact with news, sports, and probabilities. Learn more at OG.com OG.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. OG.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only.", "summaryDescription" : "Customer Experience Associate with English (Day Shift), Bulgaria at OG.com. 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OG.com is a fast-growing, CFTC-regulated prediction platform powered by Crypto.com technology. We are go-to platform for trading sports, culture, politics, and more. We turn real-world events into dynamic markets, giving users a smarter, more engaging way to participate in the moments shaping headlines. About the Role We’re looking for energetic Customer Experience Associate to be the friendly face and voice of OG.com. You’ll support users navigating our platform, help them trade with confidence, and play a key role in delivering exceptional experiences during rapid growth. ## Responsibilities Manages incoming contacts from existing or potential customers. Initiates outbound contacts to existing or potential customers. Identifies and assesses customers’ needs to achieve satisfaction. Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution. Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers. Meets personal/team targets. Maintains customer records by updating account information. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information if required. Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission. Contributes to team effort by accomplishing related results as needed. Works with their line manager and all respective functions to ensure proper customer service is being delivered. Handles changes. Goes the extra mile to engage customers. ## Requirements High School Diploma (or equivalent). Prior experience in a relevant customer support or customer-facing role. Experience in sports or prediction markets would be considered a plus. Exceptional written and verbal communication skills in English. Excellent computer literacy and comfort adapting to new software and tools. Excellent communicator with strong empathy and problem-solving skills. Comfortable working in a fast-paced, dynamic environment. Strong analytical skills with the ability to think on your feet, make sound decisions, and solve problems efficiently. Highly organized with the ability to work independently while remaining a collaborative, reliable team player. High integrity, discretion, and a strong sense of initiative and perseverance. A respectful mindset that values the personal dignity and rights of every employee and customer. A genuine motivation for the role and a strong interest in the financial technologies (FinTech) and services field. ## Additional Information #LI-Onsite Are you ready to kickstart your future with us? Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversary Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: crypto.com visa card provided upon joining About OG.com: OG.com is a fast-growing, CFTC-regulated prediction platform powered by Crypto.com technology. We’re building the most engaging marketplace where users trade on real-world outcomes — from NBA Finals and elections to major cultural and financial events. With a sleek mobile-first app and passionate community, we’re redefining how people interact with news, sports, and probabilities. Learn more at OG.com OG.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. OG.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only.", "summaryDescription" : "Customer Experience Associate with English (Night shift), Bulgaria at OG.com. Skills: Customer success, Customer support. Manage incoming contacts. Initiate outbound contacts", "postedDate" : "2026-06-08T11:48:04.785", "createdAt" : "2026-06-08T11:48:04.785", "lastUpdated" : "2026-06-15T01:22:57.889", "ingestTimestamp" : "2026-06-12T06:21:25.380", "mongoId" : "6a2a66a374d8ee00a062d167", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Problem solving", "Analytical skills", "Empathy", "Customer success", "Customer support", "Customer service", "Prediction markets", "Financial technologies", "FinTech services" ], "skillCount" : 9, "jobCategory" : "other", "dataQualityScore" : 0.8888889, "daysOld" : 6, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Prediction Markets" }, { "id" : "6a306f02f292fd229cfe3cdf", "title" : "Customer Experience Team Manager - English Team", "company" : "Agoda", "salary" : { "min" : 105000.0, "max" : 155000.0, "currency" : "MYR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Kuala Lumpur, Malaysia, with adjustments for the hospitality industry and company size." }, "location" : "Kuala Lumpur, Malaysia", "locations" : [ "Kuala Lumpur", "Malaysia" ], "timestamp" : "2026-06-16T10:28:37.888", "fingerprint" : "c90665ee7a7415974eed66bf342585a0c8001a576757942ee26243b22f1d64ed", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/agoda/jobs/8006970", "externalId" : "8006970", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Kuala Lumpur", "country" : "Malaysia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "3.1516964,101.6942371" } ], "locationText" : "Kuala Lumpur, Malaysia", "experienceLevel" : "Manager", "rawDescription" : "About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity: Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Kuala Lumpur, you will support both determined business objectives (KPIs) as well as acting as a motivator and decision maker to ensure that the group is working efficiently and in unity. In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to support our contact center. The team manager of operations will provide directions, instructions and guidance to the customer care specialists to achieve a certain goal. Understand the team members’ strengths, weaknesses and motivations. The position requires you to provide extensive coaching to our contact center agents as well as provide valuable input on processes to our operations team. You will also be expected to contribute with ideas for continuous organizational and employee skills development but also at the global level impacting our international contact center network. In this Role, you'll get to: Continuously monitor the traffic & highlight discrepancies and take actions on spot if needed to ensure that service levels are met Provide constructive feedback - Coach, mentor, motivate and evaluate the performance of the team on a regular basis. Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success. Ensure the proper and effective implementation of new and existing customer service structures & procedures Understand & analyze traffic reports, proactively make suggestions for improvement Monitor team attendance, document infractions and implement corrective action Assist with planning/organizing the proper coverage & align staffing Supervise the quality assurance process and related training of staff members to ensure quality customer service. Participate in recruitment activities (screening, interviewing) Act as a backup of Operations Manager if needed What you'll Need to Succeed: Minimum 2 years experience in a team lead role within a contact center environment. In this role you will be leading a team of 15 customer experience agents. Excellent English communication skills (verbal & written). Willing to work in shifting schedule. Must have a strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve center efficiency and staff performance. Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments Must be able to handle multiple projects and effectively manage different timelines Proven experience and knowledge in effective hiring, training, coaching and people management practices Experience in managing remote teams is an advantage Proficiency in Microsoft products including Word, Excel and PowerPoint #kualalumpur Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/ LinkedIn https://www.linkedin.com/company/agoda YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.", "summaryDescription" : "Customer Experience Team Manager - English Team at Agoda", "postedDate" : "2026-06-16T01:15:31.531", "createdAt" : "2026-06-16T01:15:31.531", "lastUpdated" : "2026-06-16T10:28:37.888", "ingestTimestamp" : "2026-06-16T01:15:31.531", "mongoId" : "6a306f02f292fd229cfe3cdf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30871ff292fd229c086177", "title" : "Customer Support Associate-French & English", "company" : "Convera", "industry" : "FinTech", "salary" : { "min" : 1.3E7, "max" : 1.8E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Customer Support Associate in Costa Rica, adjusted for the FinTech industry and hybrid work model." }, "location" : "Costa Rica", "locations" : [ "Costa Rica" ], "timestamp" : "2026-06-16T12:19:22.014", "fingerprint" : "9ce3cd0ff768c19cdb0985b553fa4957e08317539c0339dec79d5adfc52f956b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/convera/jobs/4898233101", "externalId" : "4898233101", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Costa Rica", "continent" : "na", "workMode" : "hybrid" } ], "locationText" : "Costa Rica", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 1, "technicalSkills" : "MS applications", "professionalSkills" : [ "Conflict resolution" ], "hardSkillsList" : [ "Problem solving" ], "hardSkills" : [ { "name" : "Problem solving", "level" : "intermediate" } ], "majorSkills" : "Customer Care, Customer Support", "majorSkillsList" : [ "Customer Care", "Customer Support" ], "coreResponsibilities" : "Provide Best in Class Care, Bridge the gap between customer needs and delivery, Drive a seamless customer experience, Develop in-depth product knowledge, Provide informative support, Provide tailored recommendations, Support team and business goals, Deliver friendly and professional service, Identify and solve problems, Devise solutions based on limited information, Adapt existing approaches to resolve issues, Evaluate processes, Devise improvements, Measure results, Iterate on processes, Drive first contact resolution, Identify barriers to excellent service, Work towards eliminating barriers, Understand regulatory requirements, Manage requests from external legal entities, Manage requests from Global Regulators, Manage requests from Global ADR bodies, Work on projects, Assist with business improvements, Support leadership with delivering Management Information, Support leadership with regulatory reporting, Support leadership with analytical reporting, Support leadership with statistical summaries, Use data to draw a comprehensive view", "teamCollaboration" : "Support the team", "domainKnowledge" : "Finance; Banking; Accounting; Regulatory requirements", "domainList" : [ "finance", "banking", "accounting", "regulatory-requirements" ], "domainSpecificKnowledge" : [ "Finance", "Banking", "Accounting", "Regulatory requirements" ], "toolProficiency" : [ "Power BI", "Tableau" ], "communicationSkills" : "Written communication; Oral communication", "problemSolvingSkills" : "Problem solving; Conflict resolution", "outcomesObjectives" : "Exceed customer expectations; Create positive sentiment for Convera brand", "qualificationsBasic" : "1 year of related experience, High school diploma degree, Ability to communicate fluently in English and French", "qualificationsPreferred" : "Experience in customer-facing role, Excellent attention to detail", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "As a Customer Care Associate with Convera based in our Costa Rica office, you will be responsible to provide Best in Class Care to Convera customers from first contact through to resolution or where cases are not resolved within the expected timeframes leading to dissatisfaction or complaint. This role will bridge the gap between what our customers need and what we’re delivering – allowing us to constantly evolve and exceed customer expectations. Objective of this role Drive a seamless customer experience that creates positive sentiment for Convera brand. Develop in-depth knowledge of our product offerings and provide informative support and tailored recommendations to customers. Support the team and business goals by delivering Best in Class service to Convera customers. Responsibilities Deliver friendly and professional service to customers through inbound, outbound and eService channels in high volume, fast-paced environment. Quickly identify and solve problems of diverse scope on the spot. Ability to devise solutions based on limited information and precedent and adapt existing approaches to resolve issues. Evaluate processes, devise improvements, measure results, and iterate. Ability to imagine and ambitiously drives towards “Best in Class Customer Care”. Drive first contact resolution while identifying barriers to excellent service and work towards eliminating them. Understand regulatory requirements and how Convera’s policies and processes support our customers and our obligations. Manage requests from external legal entities, Global Regulators eg: FMA, FCA and/or Global ADR bodies e.g.: UK Financial Ombudsman Service (FOS), Australian Financial Complaints Authority (AFCA) etc in connection with complaints. Required to work on projects and assist with business improvements. Supports leadership with delivering Management Information, regulatory reporting, analytical reporting, and statistical summaries. While demonstrating the ability to use data to draw a comprehensive, balanced view. Required skills and qualifications High school diploma degree A minimum of 1 year of related experience with a Bachelor’s degree; or equivalent work experience (Finance, Banking, Accounting...) Strong communication skills, both written and oral and can clearly explain complex information to customers and internal stakeholders. A passion for Best-in-Class Customer Care, a Customer Champion. Passion for providing an exceptional customer experience. Strong problem solving and conflict resolution capabilities. Ability to learn and adapt quickly to new technology and processes. Be a self-starter and master of time management, the ability to multi-task, and prioritize consistently sustaining high levels of productivity and quality in a fast-moving growth focused organization. The ability to remain calm and resilient when solving problems, facing challenges, and recovering from mistakes. Good knowledge of MS applications Ability to communicate fluently in English and French, verbally and written Preferred skills and qualifications Experience in customer-facing role with direct responsibility of managing customers. Experience with data analytics tools such as Power BI, Tableau. Excellent attention to detail. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs. Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Market competitive salary. Great career growth and development opportunities in a global organization. A flexible approach to work and a hybrid schedule with 2 days in office. Generous insurance (health, disability, life). Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption). Paid volunteering opportunities (5 days per year). Shift Hours: Monday to Friday, Morning shift, 8:00-5:00pm. There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. Como Asociado de Atención al Cliente en Convera, con sede en nuestra oficina de Costa Rica, serás responsable de brindar un servicio de atención de clase mundial a los clientes de Convera, desde el primer contacto hasta la resolució n. Cuando los casos no se resuelvan dentro de los plazos esperados y esto genere insatisfacción o queja, deberás gestionarlos adecuadamente. Este rol cerrará la brecha entre lo que nuestros clientes necesitan y lo que estamos entregando, permitiéndonos evolucionar constantemente y superar sus expectativas. Objetivo del puesto Impulsar una experiencia del cliente fluida que genere una percepción positiva de la marca Convera. Desarrollar un conocimiento profundo de nuestras ofertas de productos y brindar soporte informativo y recomendaciones personalizadas a los clientes. Apoyar al equipo y los objetivos del negocio brindando un servicio de clase mundial a los clientes de Convera. Responsabilidades Brindar un servicio amable y profesional a los clientes a través de canales de entrada, salida y eService en un entorno de alto volumen y ritmo acelerado. Identificar y resolver rápidamente problemas de diversa índole en el momento. Capacidad para idear soluciones con información limitada y precedentes, y adaptar enfoques existentes para resolver problemas. Evaluar procesos, proponer mejoras, medir resultados y reiterar. Capacidad para imaginar e impulsar de manera ambiciosa una “Atención al Cliente de Clase Mundial”. Impulsar la resolución en el primer contacto, identificando barreras para un servicio excelente y trabajando para eliminarlas. Comprender los requisitos regulatorios y cómo las políticas y procesos de Convera respaldan a nuestros clientes y nuestras obligaciones. Gestionar solicitudes de entidades legales externas, reguladores globales (por ejemplo: FMA, FCA) y organismos globales de resolución alternativa de disputas, como el UK Financial Ombudsman Service (FOS) o el Australian Financial Complaints Authority (AFCA), en relación con quejas. Participar en proyectos y apoyar iniciativas de mejora del negocio. Apoyar al liderazgo brindando información gerencial, reportes regulatorios, análisis y resúmenes estadísticos, demostrando capacidad para usar datos y obtener conclusiones equilibradas y completas. Habilidades y calificaciones requeridas Titulo de colegio completado Mínimo 1 año de experiencia relacionada con un título universitario, o experiencia laboral equivalente (Finanzas, Banca, Contabilidad…). Fuertes habilidades de comunicación oral y escrita, capaces de explicar información compleja a clientes y partes interesadas internas. Pasión por brindar atención al cliente de clase mundial, ser un defensor del cliente. Pasión por ofrecer una experiencia excepcional al cliente. Fuertes capacidades de resolución de problemas y manejo de conflictos. Capacidad para aprender y adaptarse rápidamente a nuevas tecnologías y procesos. Ser proactivo y excelente en la gestión del tiempo, con habilidad para realizar múltiples tareas y priorizar, manteniendo altos niveles de productividad y calidad en una organización enfocada en el crecimiento. Capacidad para mantener la calma y la resiliencia al resolver problemas, enfrentar desafíos y recuperarse de errores. Buen conocimiento de aplicaciones de Microsoft. Capacidad para comunicarse con fluidez en inglés y francés, de forma oral y escrita. Habilidades y calificaciones preferidas Experiencia en roles de atención al cliente con responsabilidad directa en la gestión de clientes. Experiencia con herramientas de análisis de datos como Power BI o Tableau. Excelente atención al detalle. Acerca de Convera Convera es la compañía de pagos transfronterizos B2B más grande del mundo fuera del sector bancario. Anteriormente conocida como Western Union Business Solutions, aprovechamos décadas de experiencia en la industria y soluciones de pago impulsadas por tecnología para ofrecer movimientos de dinero más inteligentes a nuestros clientes, ayudándoles a obtener mayor valor en cada transacció n. Convera atiende a más de 30,000 clientes, desde pequeños negocios hasta grandes empresas, instituciones educativas, instituciones financieras, firmas legales y ONG. Nuestros equipos se preocupan profundamente por el valor que brindamos a nuestros clientes, lo que hace de Convera un lugar de trabajo gratificante. Este es un momento emocionante para nuestra organización, mientras construimos un equipo de personas orientadas al crecimiento y los resultados, listas para avanzar rápidamente en un entorno innovador. Como empresa verdaderamente global con empleados en más de 20 países, nos apasiona la diversidad; buscamos y celebramos personas con diferentes orígenes, estilos de vida y perspectivas únicas. Queremos trabajar con el mejor talento y fomentar una cultura de inclusión y pertenencia. Ofrecemos una amplia gama de beneficios competitivos, incluyendo: Salario competitivo en el mercado. Excelentes oportunidades de crecimiento y desarrollo profesional en una organización global. Un enfoque flexible de trabajo y un horario híbrido con 2 días en oficina. Seguro médico, de discapacidad y de vida. Días feriados, tiempo libre y licencias para eventos de vida (maternidad, paternidad, adopción). Oportunidades de voluntariado pagado (5 días por año). Horario laboral: Lunes a viernes, turno matutino, 8:00 a. m. – 5:00 p. m. Hay muchas oportunidades increíbles en Convera para personas talentosas, creativas y resolutivas que nunca se conforman con “lo suficientemente bueno” y buscan transformar los pagos entre empresas. Postúlate ahora si estás listo para liberar tu potencial.", "summaryDescription" : "Customer Support Associate-French & English at Convera. Skills: Customer Care, Customer Support. Provide Best in Class Care. Bridge the gap between customer needs and delivery", "postedDate" : "2026-06-16T01:19:53.116", "createdAt" : "2026-06-16T01:19:53.116", "lastUpdated" : "2026-06-16T12:19:22.014", "ingestTimestamp" : "2026-06-16T01:19:53.116", "mongoId" : "6a30871ff292fd229c086177", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Problem solving", "Customer Care", "Customer Support", "Conflict resolution", "Finance", "Banking", "Accounting", "Regulatory requirements", "Power BI", "Tableau" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307ebaf292fd229c051ce8", "title" : "Welder Day Shift", "company" : "Cornerstone Building Brands", "industry" : "Building Materials", "salary" : { "min" : 21.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Lexington, TN, United States", "locations" : [ "Lexington", "TN", "United States" ], "timestamp" : "2026-06-16T14:05:28.819", "fingerprint" : "d2d8b3ec5b1674b34d29ca534c4cfa1530a90d28e185cd75b3b11bf575f62370", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/CornerstoneBuildingBrandsCareers/3743990013624726-welder-day-shift", "externalId" : "3743990013624726", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lexington", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.6509030,-88.3933796" } ], "locationText" : "Lexington, Tennessee, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at [http://cornerstonebuildingbrands.com](https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Furl.uk.m.mimecastprotect.com%2Fs%2F5UadCoYP9H2912xuVi3TpeFXo%3Fdomain%3Dcornerstonebuildingbrands.com%2F&data=05%7C02%7CRosario.RudaBart%40cielotalent.com%7C36055b5417fb4ad90ebc08de999e6992%7C323f7593ae224bc78318fac0fdaa533b%7C0%7C0%7C639117102832114484%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=yC4H2LaC7htzVouI2rceai6punZrtft5m2ybWjEksRw%3D&reserved=0). JOB DETAILS Pay: $21.60 Bonus Pay: Quarterly Gainsharing Bonus Schedule: Day Shift (6:00am - 4:30pm-10 Hours) - (5:00am-5:30pm 12 hours) Cornerstone Building Brands is seeking a motivated and experienced production welder to join our team! This position engages in the full scope of MIG weld processes on a variety of structural steel including (but not limited to) rigid frame columns, rafters, pipe, beam canopy rafters, small parts, clips, and special assemblies. Welded parts may include thin gauge, painted, or galvanized material. The ideal candidate will have a thorough knowledge of welding techniques and have a high attention to detail in a fast-paced production environment. The position includes a comprehensive benefits package and paid time off on day one and mentorship support to ensure successful team member growth and development. Overtime is anticipated with this full-time, direct hire opportunity. * Knows and understands all safety rules and precautions necessary for working in and about a manufacturing environment * Responsible for coordination of welder settings, gun speed/travel and gas flow with observed condition of bead * Ability to read a tape measure and blue prints to shop standard * Ability to decide when adjustment or gun manipulation needs to be altered * Ability to decide how much and what repairs to make for pin holes and burn through caused by auto welder * Ability to train and teach proper welding procedures in accordance with manufacturing job procedures * Ability to operate overhead crane and other lifting equipment * Responsible for holding bead to specified shape, size and penetrations while maintain the quality of the product * Responsible for keeping numerical and alphabetical sequences correct * Maintains continuous improvement practices in work area * While performing the duties of the job, the employee is regularly required to talk or hear ## Qualifications * High School Diploma or equivalent (GED) * A minimum of one (1) year of experience welding in a production environment or valid welding certification * Ability to read blueprints and drawings * Ability to obtain and maintain CWB and AWS welding certification in accordance with Cornerstone Building Brands welding procedures * Experience with a forklift and/or overhead crane operation a plus * Comfort and familiarity with power hand tools * Willingness to train, certify, and operate forklift and overhead crane * Ability to work effectively to meet deadlines * Ability to work collaboratively within a team environment * General mathematical knowledge and proficiency with basic measuring instruments ## Additional Information Call or Text 731-798-2396 in order to speak with a Recruiter today! Site Address: 422 Kirby Dr, Lexington, TN 38351 Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment. Full-time is defined as regularly working 30+ hours per week. *Union programs may vary depending on the collective bargaining agreement. All your information will be kept confidential according to EEO guidelines. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. Full-time is defined as regularly working 30+ hours per week. *Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster [here](https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf). You can also view Your Right to Work Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/IERRightToWorkPoster%20Eng_Es.pdf) along with This Organizations Participation in E-Verify Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf). If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. [California Consumer Privacy Act (CCPA) of 2018](https://protect-eu.mimecast.com/s/eNd6CWnRzfPyKNJu6xdQe?domain=cornerstonebuildingbrands.com) Must be at least 18 years of age to apply. Note to External Recruiters Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.", "summaryDescription" : "Welder Day Shift at Cornerstone Building Brands", "postedDate" : "2026-06-15T17:54:16.000", "createdAt" : "2026-06-16T01:39:34.512", "lastUpdated" : "2026-06-16T14:05:28.819", "ingestTimestamp" : "2026-06-16T01:39:34.512", "mongoId" : "6a307ebaf292fd229c051ce8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 43680, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8fc274d8ee00a097eae3", "title" : "Customer Experience Associate", "company" : "Ollie", "industry" : "Customer Experience", "location" : "Salt Lake City, UT", "locations" : [ "Salt Lake City, UT", "Nashville, TN" ], "timestamp" : "2026-06-15T14:10:28.690", "fingerprint" : "2db3303003493276f73ea12bcbd058ff871622be5904d5214be5a3c8cd13c832", "source" : "lever", "applyUrl" : "https://jobs.lever.co/myollie/33b3f95b-f596-4d9c-b59f-25c03a8a6c09/apply", "externalId" : "33b3f95b-f596-4d9c-b59f-25c03a8a6c09", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Salt Lake City", "state" : "Utah", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Salt Lake City, Utah, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor", "experienceMinYears" : 0, "experienceMaxYears" : 3, "experienceLevel" : "Entry", "professionalSkills" : [ "pet food, health-foods" ], "softSkillsList" : [ "empathy, patience, improvisation, problem solver" ], "softSkills" : [ { "name" : "empathy, patience, improvisation, problem solver" } ], "majorSkills" : "Customer Experience, Customer Relationship Management, Communication", "majorSkillsList" : [ "Customer Experience, Customer Relationship Management, Communication" ], "coreResponsibilities" : "Represent the Ollie brand voice to our current and prospective customers. Deliver a memorable customer experience that helps to build long-term relationships with our pups and their pet parents. Manage customer relationships across multiple channels, including emails, phones, our order management system, and more! Accurately track and monitor customer feedback and interactions. Help drive initiatives to accomplish our CX Vision of creating a world-class genuinely kind customer experience. Help to develop agents not only in their KPIs and role but their career development. Develop and lead projects and initiatives that improve the Ollie experience in Canine Care and beyond!", "teamCollaboration" : "As a member of our growing team, you’ll take part in a company culture that cares deeply about its work and its team members. Come join the Ollie Canine Care team! We’re looking for new members to join our Canine Care team, a small-knit pack that serves Ollie’s best pups and their parents to our high-quality standards.", "toolProficiency" : [ "Gladly" ], "communicationSkills" : "written; oral", "innovationCreativity" : "Improvisation. You like finding new ways to tackle challenges, and nothing catches you off guard. You prefer guardrails to rules.", "problemSolvingSkills" : "lead generation; funnel optimization; account expansion", "specialRequirements" : "While we're currently hiring for fully remote positions, we will expect to co-locate this team in Salt Lake City when the time is appropriate, and are seeking candidates in or local to Salt Lake City.", "outcomesObjectives" : "Help drive initiatives to accomplish our CX Vision of creating a world-class genuinely kind customer experience. Help to develop agents not only in their KPIs and role but their career development. Develop and lead projects and initiatives that improve the Ollie experience in Canine Care and beyond!", "qualificationsBasic" : "Bachelor’s Degree from an accredited four-year college or university. Previous experience in customer-centric roles (retail, food service, etc.).", "qualificationsPreferred" : "Experience with pets or health-foods preferred. Experience with Gladly or a similar platform a plus. Interest in working in a pet-friendly, fast-moving environment.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## Description Ollie was born with the mission of improving the lives of pets and pet parents nationwide. We make human-grade pet food, tailored for each dog’s nutritional needs, and deliver directly to our customers’ doors. Through Ollie’s carefully crafted meals and health services for members, dogs can truly live their healthiest, happiest lives. As a member of our growing team, you’ll take part in a company culture that cares deeply about its work and its team members. Come join the Ollie Canine Care team! Ollie is driven to make pets’ lives healthier by making freshly-cooked, human-grade food for dogs that’s delivered right to our customers' doorsteps. And our customers want the very best for their dogs. Together, we’re hoping to embark (no pun intended) on some very long healthy journeys for our dogs powered by good fresh food. Our mission is to help dogs live their best lives. To know them is to love them. We want to create a world-class genuinely-kind anticipatory Customer Experience to help meet dogs and their parent's wellness needs. That’s where you come in… We’re looking for new members to join our Canine Care team, a small-knit pack that serves Ollie’s best pups and their parents to our high-quality standards. We make sure that, from box to bowl, all our dogs (and our customers) are having the best experience possible. This role will report to the Customer Experience Shift Manager. While we're currently hiring for fully remote positions, we will expect to co-locate this team in Salt Lake City when the time is appropriate, and are seeking candidates in or local to Salt Lake City. ## Responsibilities Represent the Ollie brand voice to our current and prospective customers Deliver a memorable customer experience that helps to build long-term relationships with our pups and their pet parents Manage customer relationships across multiple channels, including emails, phones, our order management system, and more! Accurately track and monitor customer feedback and interactions Help drive initiatives to accomplish our CX Vision of creating a world-class genuinely kind customer experience. Help to develop agents not only in their KPIs and role but their career development. Develop and lead projects and initiatives that improve the Ollie experience in Canine Care and beyond! ## About You Put pets first. You love dogs and approach every dog with the same empathy and understanding as if it were your own. Value patience. You leverage your knowledge and communication skills (written and oral) to provide the best answers to our pup parents’ many questions. Improvisation. You like finding new ways to tackle challenges, and nothing catches you off guard. You prefer guardrails to rules. Problem solver. Cutting through to the core of a problem and figuring out how to fix it energizes you. Fun. You don’t mind occasional sloppy dog kisses and love sharing memes. ## Other Experience Bachelor’s Degree from an accredited four-year college or university. Previous experience in customer-centric roles (retail, food service, etc.) Experience with pets or health-foods preferred Experience with Gladly or a similar platform a plus Interest in working in a pet-friendly, fast-moving environment ## Benefits Competitive hourly salary and an annual bonus potential Sponsored 401k program with employer match up to 4% Comprehensive health coverage including medical, dental and vision Paid parental leave 1-week paw-ternity leave for new dog parents Ollie subscription for one dog Inspiring pack members! ## Additional Information If you'd like to stand out, tell us in your cover letter why you're interested in joining Ollie and how your skills match the responsibilities detailed in this posting. Ollie embraces diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Ollie is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please include that in your application.", "summaryDescription" : "Customer Experience Associate at Ollie. Skills: Customer Experience, Customer Relationship Management, Communication. Represent the Ollie brand voice to our current and prospective customers. Deliver a memorable customer experience that helps to build long-term relationships with our pups and their pet parents. Manage customer relationships across multiple channels, including emails, phones, our order management system, and more! Accurately track and monitor customer feedback and interactions. H", "postedDate" : "2026-06-12T17:02:05.588", "createdAt" : "2026-06-12T17:02:05.588", "lastUpdated" : "2026-06-15T14:10:28.690", "ingestTimestamp" : "2026-06-14T21:41:50.290", "mongoId" : "6a2c8fc274d8ee00a097eae3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "empathy, patience, improvisation, problem solver", "Customer Experience, Customer Relationship Management, Communication", "pet food, health-foods", "Gladly" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Food & Beverage", "llmIndustryConfidence" : 0.97 }, { "id" : "694ae6ce70f0b99d589b27cb", "title" : "Customer Experience Communication Associate", "company" : "Hyundai Capital America", "industry" : "FinTech", "salary" : { "min" : 52000.0, "max" : 71000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Junior Customer Experience Communication Associate in Irvine, United States, adjusted for the FinTech industry and company size." }, "location" : "United States-California-Irvine", "locations" : [ "United States-California-Irvine", "
Headquarters 1 (HCA_HQ1)
3161 Michelson Dr. Ste 1900
Irvine, 92612

" ], "timestamp" : "2026-06-15T06:59:12.580", "fingerprint" : "2e174fd05c1f21e8db855aac5110b7cc12d59e37cbbe2d13e98427dfac84e53a", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=108283", "externalId" : "108283", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Irvine", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.6856969,-117.8259810" } ], "locationText" : "Irvine, California, United States", "technicalSkills" : "Brandwatch, Microsoft Office Suite, CRM software", "professionalSkills" : [ "Customer communication processes", "Customer feedback analysis", "Reporting" ], "hardSkillsList" : [ "Video editing", "Writing", "Editing" ], "hardSkills" : [ { "name" : "Video editing", "level" : "intermediate" }, { "name" : "Writing", "level" : "intermediate" }, { "name" : "Editing", "level" : "intermediate" } ], "majorSkills" : "Customer communication, Video creation, Social media monitoring", "majorSkillsList" : [ "Customer communication", "Video creation", "Social media monitoring" ], "coreResponsibilities" : "Review customer communications, Draft customer communications, Edit customer communications, Plan videos, Script videos, Produce videos, Gather customer feedback, Gather sentiment trends, Summarize findings, Share key insights, Coordinate updates, Obtain approvals, Maintain communication log, Track communication metrics, Present actionable insights, Assist in reporting improvements", "teamCollaboration" : "Partner with stakeholders; Coordinate with Legal; Coordinate with Compliance; Coordinate with Marketing; Coordinate with Operations", "domainKnowledge" : "Customer experience principles; Brand voice; Brand tone", "domainList" : [ "customer-experience-principles", "brand-voice", "brand-tone" ], "domainSpecificKnowledge" : [ "Customer experience principles", "Brand voice", "Brand tone" ], "toolProficiency" : [ "Brandwatch", "Adobe Premiere Pro", "After Effects", "Microsoft Word", "Microsoft Excel", "Microsoft PowerPoint" ], "communicationSkills" : "Customer friendly messaging; Empathetic messaging; Engaging brand voice", "continuousLearning" : "Tuition reimbursement", "outcomesObjectives" : "Enhance customer satisfaction; Enhance customer retention; Enhance brand loyalty; Enhance customer understanding", "qualificationsBasic" : "2-4 years related experience, Hands-on video creation experience, Experience using Brandwatch, Bachelor's degree or equivalent experience, Exceptional writing and editing skills, Proficiency in Microsoft Office Suite, Proficiency in CRM software, Ability to handle multiple tasks, Ability to prioritize effectively, Attention to detail, Customer-centric approach", "qualificationsPreferred" : "Training in UX writing a plus, Certification in UX writing a plus, Training in video editing a plus, Certification in video editing a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: · Medical, Dental and Vision plans that include no-cost and low-cost plan options · Immediate 401(k) matching and vesting · Vehicle purchase and lease discounts plus monthly vehicle allowances · Paid Volunteer Time Off with company donation to a charity of your choice · Tuition reimbursement What to Expect The Customer Experience Communication Associate supports the company’s customer experience strategy by ensuring all customer facing content from letters, emails, digital messages, and “how to” videos deliver a consistent, empathetic and engaging brand voice that enhances the overall customer experience. This role will partner with cross-functional stakeholders to ensure message alignment and consistency across communication channels. What You Will Do 1. Customer Communication Management : Review, draft and edit customer communications, (emails, letters, digital messages), ensuring they are clear, consistent, and customer friendly and enhance customer satisfaction, retention, and brand loyalty. 2. Digital & Video Content Creation : Plan, script, and produce “how-to” videos utilizing storytelling and video creation tools to simplify complex topics and enhance customer understanding of basic tasks (e.g., how to make an online payment). 3. Social Media Monitoring (Brandwatch): Gather customer feedback and sentiment trends from social media platforms (e.g., Facebook, X/Twitter, LinkedIN, Reddit) using Brandwatch tool. Summarize findings and share key insights with stakeholders to enhance customer experience. 4. Cross-Functional Collaboration : Partner with internal stakeholders (Legal, Compliance, Marketing, Operations) to coordinate updates, obtain approvals to ensure aligned messaging, smooth implementation of new communication initiatives and consistency across communication channels. 5. Reporting & Documentation: Maintain a log of all updated communications, track communication performance metrics, present actionable insights to leadership and assist in reporting improvements. What You Will Bring · Minimum 2-4 years’ related experience in customer communication processes, communication material and customer feedback analysis and reporting. · Hands-on experience creating videos (tutorials, explainers, or training videos), · Experience using social listening tool Brandwatch · Bachelor's degree in business, communications or related field; or equivalent work experience. · Training or certification in UX writing, or video editing a plus. · Exceptional writing and editing skills, with a strong grasp of tone, clarity, and empathy. · Proficiency in video editing tools (Adobe Premiere Pro, After Effects) · Understanding of brand voice, tone, and customer experience principles. · Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and customer relationship management (CRM) software. · Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. · Strong attention to detail with a customer-centric approach. Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com . United States-California-Irvine", "summaryDescription" : "Customer Experience Communication Associate at Hyundai Capital America. Skills: Customer communication, Video creation, Social media monitoring. Review customer communications. Draft customer communications", "createdAt" : "2026-06-14T00:59:03.847", "lastUpdated" : "2026-06-15T06:59:12.580", "ingestTimestamp" : "2026-06-14T00:59:03.847", "mongoId" : "694ae6ce70f0b99d589b27cb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 71000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Video editing", "Writing", "Editing", "Customer communication", "Video creation", "Social media monitoring", "Customer communication processes", "Customer feedback analysis", "Reporting", "Customer experience principles", "Brand voice", "Brand tone", "Brandwatch", "Adobe Premiere Pro", "After Effects", "Microsoft Word", "Microsoft Excel", "Microsoft PowerPoint" ], "skillCount" : 18, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a304f85f292fd229cee84b4", "title" : "Distribution Technician - Day shift", "company" : "Avery Dennison", "industry" : "Packaging And Containers", "salary" : { "min" : 45000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for an Entry-level Distribution Technician in La Vergne, United States, adjusted for industry and company size." }, "location" : "La Vergne, TN, United States", "locations" : [ "La Vergne", "TN", "United States" ], "certifications" : [ "Forklift certification" ], "timestamp" : "2026-06-16T07:00:54.408", "fingerprint" : "4673aeb3fb6b933526464fb556487c552ae98a16943d9b4a18b71707ce80c71f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AveryDennison/744000132259200-distribution-technician-day-shift", "externalId" : "744000132259200", "industryFunction" : { }, "structuredLocations" : [ { "city" : "La Vergne", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.0201984,-86.5779196" } ], "locationText" : "La Vergne, Tennessee, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "hardSkillsList" : [ "Material handling", "Inventory control" ], "hardSkills" : [ { "name" : "Material handling", "level" : "intermediate" }, { "name" : "Inventory control", "level" : "intermediate" } ], "majorSkills" : "Distribution operations, Warehouse management", "majorSkillsList" : [ "Distribution operations", "Warehouse management" ], "coreResponsibilities" : "Receive and process incoming stock and materials, Pick and pack orders for delivery, Sort and place materials or items on racks,, Manage inventory and update records, Operate forklifts or other machinery, Inspect products for defects and damages, Maintain a clean and safe working environment, Adhere to safety policies and procedures", "teamCollaboration" : "Warehouse team", "domainKnowledge" : "Warehouse operations", "domainList" : [ "warehouse-operations" ], "domainSpecificKnowledge" : [ "Warehouse operations" ], "toolProficiency" : [ "RF scanners" ], "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Ability to lift 50 pounds, Day shift schedule", "outcomesObjectives" : "Accurate order fulfillment; Timely shipment of goods; Maintain inventory accuracy", "qualificationsBasic" : "High school diploma or GED, 2 years of experience in a warehouse or manufacturing environment, Ability to lift 50 pounds", "qualificationsPreferred" : "Forklift certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at [www.averydennison.com](http://www.averydennison.com). At Avery Dennison, some of the great benefits we provide are: * Health & wellness benefits starting on day 1 of employment * Paid parental leave * 401K eligibility * Tuition reimbursement * Employee Assistance Program eligibility / Health Advocate * Paid vacation and paid holidays Vestcom is the industry leader in technology-driven shelf-edge solutions for Retailers and CPGs. Our data-integrated media solutions drive sales and loyalty, engaging shoppers where it matters most – the point of decision. Our patented innovation has been trusted by top retailers for more than 30 years to drive productivity and profitable growth. For our growing team of over 1000 employees, Vestcom offers the stability of an established company with the entrepreneurial spirit and fast-paced environment of a start-up. Vestcom’s core values are at the heart of our organization, representing our fundamental beliefs and serving as our guiding light in for how we conduct business and interact with each other. Vestcom is a standalone business unit of Avery Dennison, a Fortune 500 leader in materials science and packaging materials. Learn more at [www.vestcom.com](http://www.vestcom.com). What Will You Be Doing In This Role? Perform and support all leads, supervisors, and staff members with operational functions of quality control, label inspection and separation, packaging, special instructions and shipping in order to meet the delivery deadlines of each customer while maintaining all quality standards. This role will be Day shift, Wednesday-Saturday 8am-6:30pm ► Key Areas of Responsibility * Accurately inspects, separates, slots, and packages all label/print products * Ensures all quality control standards are being maintained. * Uses ERP system to log time and materials accurately. * Ensures all shipments are completed and all packages are shipped to the correct person/place as directly by the daily job schedule or as instructed by Lead, Supervisor, job ticket or customer special instructions. * Communicate problems or quality issues due to printing, laminating or shipping errors to the appropriate individuals. * Double check all shipments leaving the production facility for any errors before arriving to the customer. * May communicate with courier companies and drivers about delays in shipping, special courier deliveries, and other issues that may affect customer deliveries. * Maintains a clean, organized, and safe work area, uses required PPE, and follows all safety rules and procedures. * May be required to work overtime or on another shift as needed. * Other duties as assigned by management. * Regular attendance is an essential function of this position. * Compliance with applicable Company policies concerning maintaining a drug free workplace is required. * Compliance with all Company policies is required including all safety policies and procedures. ► Physical Demands * Stands 2/3 to full time on the shift daily. * Uses hands and fingers to handle, and feel 1/3 to 2/3 of the shift daily. * Reaches with hands and arms 1/3 to 2/3 of the shift daily. * Lifts 50 pounds 1/3 to 2/3 of the shift daily. * Requires close vision (clear vision at 20-inches or less). * Color vision (ability to identify and distinguish colors). ## Qualifications ► Additional Requirements * High school diploma or general education degree (GED). * Ability to embody and reflect Vestcom’s core values ► Supervisory Responsibilities None. ► Management Disclaimer Vestcom’s Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason. ## Additional Information All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. As part of our commitment to maintaining a safe and productive work environment, Avery Dennison requires all final candidates to successfully complete a comprehensive background check and a drug screening. These checks are conducted post-offer and are a condition of employment. All results will be considered in accordance with applicable local, state, and federal laws. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or NA.TA.Operations@averydennison.com to discuss reasonable accommodations.", "summaryDescription" : "Distribution Technician - Day shift at Avery Dennison. Skills: Distribution operations, Warehouse management. Receive and process incoming stock and materials. Pick and pack orders for delivery", "postedDate" : "2026-06-15T18:14:36.000", "createdAt" : "2026-06-15T21:48:08.230", "lastUpdated" : "2026-06-16T07:00:54.408", "ingestTimestamp" : "2026-06-15T21:48:08.230", "mongoId" : "6a304f85f292fd229cee84b4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 60000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Material handling", "Inventory control", "Distribution operations", "Warehouse management", "Warehouse operations", "Forklift certification", "RF scanners" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cabec74d8ee00a09cdc71", "title" : "Customer Experience Associate", "company" : "Charger Logistics Inc", "industry" : "Transportation/Trucking/Railroad", "salary" : { "min" : 100000.0, "max" : 150000.0, "currency" : "HNL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Experience Associate in San Pedro Sula, Honduras, adjusted for the logistics industry." }, "location" : "San Pedro Sula, Cortés Department, Honduras", "locations" : [ "San Pedro Sula, Cortés Department, Honduras" ], "timestamp" : "2026-06-16T04:26:13.457", "fingerprint" : "d606d3d050414610eb2dfba7488332aa78c55700bc22b752d156e1f0cccd6adc", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/C0940F9637/apply", "externalId" : "C0940F9637", "industryFunction" : { }, "locationPoint" : "15.50585,-88.02588", "structuredLocations" : [ { "city" : "San Pedro Sula", "state" : "Cortés Department", "country" : "Honduras", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "16.3371281,-86.4823001" } ], "locationText" : "San Pedro Sula, Cortés Department, Honduras", "employmentType" : "FULL_TIME", "minimumEducation" : "College diploma or University Degree", "remoteFriendly" : false, "rawDescription" : "Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team. **Schedule Availability:** Afternoon Shift: Monday through Friday 3pm to 11pm, alternating weekends **Responsibilities:** * Build expert and dynamic knowledge of company products and services. * Build rapport with customers by engaging with them in an inviting, friendly and professional manner to build a lasting relationship. * Provide track and trace updates for the shipments. * Continually update customers as to the status of each order as required and solve customer specific freight issues. * Entering, updating and processing customer orders on various interfaces. * Ensure and confirm pickup and delivery appointments for drivers. * Coordinating with other departments to clear customs paperwork. * Follow established procedures for processing bills. * Perform duties assigned by the Customer Service Manager. **Requirements** * College diploma or University Degree. * Previous logistics or customer service experience is an asset. * Ability to solve problems and alleviate conflicts or escalate tactfully. * Strong time management with an ability to prioritize and multitask. * Proficient in Microsoft Office, with aptitude to learn new software and systems. * Fluency in English is a must. **Benefits** * Competitive Salary * Career Growth \"_In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability. We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you'll be given support and room to develop your own strategies. If this sounds like what you're looking for, then we might be the place for you. We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge.”_", "summaryDescription" : "Customer Experience Associate at Charger Logistics Inc", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-14T20:21:31.589", "lastUpdated" : "2026-06-16T04:26:13.457", "ingestTimestamp" : "2026-06-14T20:21:31.589", "mongoId" : "6a2cabec74d8ee00a09cdc71", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/C0940F9637", "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3082bdf292fd229c06e961", "title" : "Distribution Technician - Day shift", "company" : "Avery Dennison", "industry" : "Packaging And Containers", "salary" : { "min" : 45000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for an entry-level Distribution Technician in La Vergne, United States, adjusted for industry and company size." }, "location" : "La Vergne, TN, United States", "locations" : [ "La Vergne", "TN", "United States" ], "timestamp" : "2026-06-16T10:08:51.901", "fingerprint" : "d65c3346acab247a6afa2566c762230260fa2b1f0e867ffc440150b38c73d457", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AveryDennison/744000132259200-distribution-technician-day-shift", "externalId" : "744000132259200", "industryFunction" : { }, "structuredLocations" : [ { "city" : "La Vergne", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.0201984,-86.5779196" } ], "locationText" : "La Vergne, Tennessee, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "coreResponsibilities" : "Operate and maintain equipment, Perform quality checks, Document production activities, Follow safety procedures, Assist with inventory management, Participate in team meetings, Train new employees", "qualificationsBasic" : "5+ years experience, High school diploma or GED", "qualificationsPreferred" : "Associate's degree", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at [www.averydennison.com](http://www.averydennison.com). At Avery Dennison, some of the great benefits we provide are: * Health & wellness benefits starting on day 1 of employment * Paid parental leave * 401K eligibility * Tuition reimbursement * Employee Assistance Program eligibility / Health Advocate * Paid vacation and paid holidays Vestcom is the industry leader in technology-driven shelf-edge solutions for Retailers and CPGs. Our data-integrated media solutions drive sales and loyalty, engaging shoppers where it matters most – the point of decision. Our patented innovation has been trusted by top retailers for more than 30 years to drive productivity and profitable growth. For our growing team of over 1000 employees, Vestcom offers the stability of an established company with the entrepreneurial spirit and fast-paced environment of a start-up. Vestcom’s core values are at the heart of our organization, representing our fundamental beliefs and serving as our guiding light in for how we conduct business and interact with each other. Vestcom is a standalone business unit of Avery Dennison, a Fortune 500 leader in materials science and packaging materials. Learn more at [www.vestcom.com](http://www.vestcom.com). What Will You Be Doing In This Role? Perform and support all leads, supervisors, and staff members with operational functions of quality control, label inspection and separation, packaging, special instructions and shipping in order to meet the delivery deadlines of each customer while maintaining all quality standards. This role will be Day shift, Wednesday-Saturday 8am-6:30pm ► Key Areas of Responsibility * Accurately inspects, separates, slots, and packages all label/print products * Ensures all quality control standards are being maintained. * Uses ERP system to log time and materials accurately. * Ensures all shipments are completed and all packages are shipped to the correct person/place as directly by the daily job schedule or as instructed by Lead, Supervisor, job ticket or customer special instructions. * Communicate problems or quality issues due to printing, laminating or shipping errors to the appropriate individuals. * Double check all shipments leaving the production facility for any errors before arriving to the customer. * May communicate with courier companies and drivers about delays in shipping, special courier deliveries, and other issues that may affect customer deliveries. * Maintains a clean, organized, and safe work area, uses required PPE, and follows all safety rules and procedures. * May be required to work overtime or on another shift as needed. * Other duties as assigned by management. * Regular attendance is an essential function of this position. * Compliance with applicable Company policies concerning maintaining a drug free workplace is required. * Compliance with all Company policies is required including all safety policies and procedures. ► Physical Demands * Stands 2/3 to full time on the shift daily. * Uses hands and fingers to handle, and feel 1/3 to 2/3 of the shift daily. * Reaches with hands and arms 1/3 to 2/3 of the shift daily. * Lifts 50 pounds 1/3 to 2/3 of the shift daily. * Requires close vision (clear vision at 20-inches or less). * Color vision (ability to identify and distinguish colors). ## Qualifications ► Additional Requirements * High school diploma or general education degree (GED). * Ability to embody and reflect Vestcom’s core values ► Supervisory Responsibilities None. ► Management Disclaimer Vestcom’s Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason. ## Additional Information All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. As part of our commitment to maintaining a safe and productive work environment, Avery Dennison requires all final candidates to successfully complete a comprehensive background check and a drug screening. These checks are conducted post-offer and are a condition of employment. All results will be considered in accordance with applicable local, state, and federal laws. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or NA.TA.Operations@averydennison.com to discuss reasonable accommodations.", "summaryDescription" : "Distribution Technician - Day shift at Avery Dennison. Operate and maintain equipment. Perform quality checks", "postedDate" : "2026-06-15T18:14:36.000", "createdAt" : "2026-06-16T01:41:41.491", "lastUpdated" : "2026-06-16T10:08:51.901", "ingestTimestamp" : "2026-06-16T01:41:41.491", "mongoId" : "6a3082bdf292fd229c06e961", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 60000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307ebaf292fd229c051ce4", "title" : "Machine Operator Day Shift", "company" : "Cornerstone Building Brands", "industry" : "Building Materials", "salary" : { "min" : 18.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Houston, TX, United States", "locations" : [ "Houston", "TX", "United States" ], "timestamp" : "2026-06-16T12:05:18.529", "fingerprint" : "c61cc17b333e235518ae655fd7d6f263d7fbe1c93fdde9d1c9464fc50c0ba7d1", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/CornerstoneBuildingBrandsCareers/3743990013625596-machine-operator-day-shift", "externalId" : "3743990013625596", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "remoteFriendly" : false, "rawDescription" : "Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at [http://cornerstonebuildingbrands.com](https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Furl.uk.m.mimecastprotect.com%2Fs%2F5UadCoYP9H2912xuVi3TpeFXo%3Fdomain%3Dcornerstonebuildingbrands.com%2F&data=05%7C02%7CRosario.RudaBart%40cielotalent.com%7C36055b5417fb4ad90ebc08de999e6992%7C323f7593ae224bc78318fac0fdaa533b%7C0%7C0%7C639117102832114484%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=yC4H2LaC7htzVouI2rceai6punZrtft5m2ybWjEksRw%3D&reserved=0). JOB DETAILS Base pay starts at $18.50 per hour Day Shift: 6:00 AM - 2:30 PM, hours may vary depending on operations This is a position with the potential overtime. The shifts are 8 hours, 10 hours, and 12 hours long depending on work orders for the day and season of the year. DUTIES AND RESPONSIBILITIES * Set up and operate heavy machinery and related gauges to perform various cutting, punching, forming, blocking, and processing operations * Knowledge of production techniques and have the ability to produce quality-building parts * Knows and understands all safety rules and precautions necessary for working in and about a manufacturing environment * Ability to operate computerized equipment and material handling equipment * Perform routine preventive maintenance, adjustments, and lubrication on equipment and production tools as required to maintain proper operation * Mark part number, order number, number of pieces on parts. Attach identification tags as required for customer to have the ability to locate correct parts * Interpret blueprints, specifications, and other technical data and select correct raw material or semi-finished parts * Maintains continuous improvement practices in work area * Standing and walking 8-12 hrs. every day * Repetitive material handling. Some in awkward body positioning. * Repetitive climbing on and off of equipment and ladders * Varying and extreme working conditions inside and outside (Hot, Cold, Rain, Shine) ## Qualifications * High School Diploma or equivalent (GED) * A minimum of one year of related work experience in manufacturing or comparable work environment * Good Communication Skills * Basic Computer Skills * Experience with hand tools, wrenches, banding equipment and nail guns * Able to use of measuring gauges * Able to read a tape measure * Forklift experience a plus / Must be trainable on forklift * Crane experience a plus / Must be trainable on crane * Flexible with working overtime and weekends when needed * Ability to lift up to 50 pounds on a continual basis above shoulder height and below the waist ## Additional Information Site Address: 7301 Fairview St. Houston, TX 77041 This is a position with the potential overtime. The shifts are 8 hours, 10 hours, and 12 hours long depending on work orders for the day and season of the year. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment. Full-time is defined as regularly working 30+ hours per week. *Union programs may vary depending on the collective bargaining agreement. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. Full-time is defined as regularly working 30+ hours per week. *Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster [here](https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf). You can also view Your Right to Work Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/IERRightToWorkPoster%20Eng_Es.pdf) along with This Organizations Participation in E-Verify Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf). If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. [California Consumer Privacy Act (CCPA) of 2018](https://protect-eu.mimecast.com/s/eNd6CWnRzfPyKNJu6xdQe?domain=cornerstonebuildingbrands.com) Must be at least 18 years of age to apply. Note to External Recruiters Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.", "summaryDescription" : "Machine Operator Day Shift at Cornerstone Building Brands", "postedDate" : "2026-06-15T18:11:50.000", "createdAt" : "2026-06-16T01:36:02.692", "lastUpdated" : "2026-06-16T12:05:18.529", "ingestTimestamp" : "2026-06-16T01:36:02.692", "mongoId" : "6a307ebaf292fd229c051ce4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c630774d8ee00a08f7f30", "title" : "Customer Experience Specialist – Evening Shift", "company" : "Vention", "industry" : "Industrial Automation", "salary" : { "min" : 57500.0, "max" : 77500.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Experience Specialist in Montreal, QC, Canada, adjusted for the manufacturing industry and remote work." }, "location" : "Montreal, QC, Canada", "locations" : [ "Montreal", "QC", "Canada" ], "timestamp" : "2026-06-15T05:40:15.887", "fingerprint" : "698567aa059226e7f9110a6753518dd64ae232dd9313f2c4e54cab3fd0e2e810", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Vention/744000131900559-customer-experience-specialist-evening-shift-4pm-eastern-midnight-", "externalId" : "744000131900559", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Montreal", "state" : "Quebec", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "remote", "geo" : "45.5031824,-73.5698065" } ], "locationText" : "Montreal, Quebec, Canada", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "professionalSkills" : [ "Customer relationship management" ], "majorSkills" : "Customer Success, Customer Support", "majorSkillsList" : [ "Customer Success", "Customer Support" ], "coreResponsibilities" : "Become an expert on Vention’s platform, Help customers navigate the ecosystem, Support customers along the entire sales cycle, Streamline their customer experience, Manage live-chat and phone calls, Ensure proper routing across the organization, Process order changes and return authorizations, Track shipments, Proactively solve problems, Engage with customers via surveys, Engage with customers via proactive calls, Engage with customers via other touchpoints, Partake in weekly case meetings, Identify opportunities to continuously improve customer service", "teamCollaboration" : "Customer Success team", "domainKnowledge" : "Manufacturing automation", "domainList" : [ "manufacturing-automation" ], "domainSpecificKnowledge" : [ "Manufacturing automation" ], "communicationSkills" : "Clear communication", "continuousLearning" : "Personalized development plans; Bi-annual employee reviews; Mentorship program; Continuous training; Professional development channels; Book allocation program", "problemSolvingSkills" : "Troubleshooting investigations", "specialRequirements" : "Evening shift, Remote on-call availability", "outcomesObjectives" : "Ensure peak customer satisfaction; Maintain positive brand image", "qualificationsBasic" : "Availability for evening shift, Availability for remote on-call window, Curiosity and independence, Clear and effective communication skills, Deep commitment to customer outcomes, Resilience, diplomacy, and calmness under pressure, Fluency in English and French, Comfort working in a fast-paced environment", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Headquartered in Montreal and Berlin, Vention helps manufacturers automate their operations in record time with the only hardware and software AI-powered platform built for the factory floor. Our technology powers over 25,000 machines across 4,000 factories across 5 continents and we have the privilege to work with a significant proportion of Fortune 500 manufacturers, from space rockets, to electrical cars, to robotics. At Vention, you’ll work alongside driven and talented people who care deeply about their craft and the impact they create. We’re a team of high achievers who grow through meaningful work, solving complex challenges, learning fast, and seeing the results of our efforts every day. We move quickly and aim high, but we do it together with care, collaboration, and respect. Our culture celebrates diverse perspectives and supports your growth through intentional development, strong leadership, and opportunities to make a real difference. Vention is looking for an enthusiastic and dedicated Customer Experience Specialist to join the Customer Success team in Montreal. In this role, you will provide first-class customer support to ensure peak customer satisfaction. You will track all points of customer engagement, address customer queries, and identify ways to improve our customer services. We are looking for a technical thinker whose expertise results in excellent customer relationship management and a positive brand image. More specifically, you will: * Become an expert on Vention’s platform and help our customers navigate the ecosystem. * Support our customers along the entire sales cycle and streamline their customer experience. * Manage live-chat and phone calls, ensuring proper routing across the organization. * Process order changes and return authorizations, track shipments, and proactively solve problems. * Engage with customers via surveys, proactive calls, and other touchpoints. * Partake in weekly case meetings, helping identify opportunities to continuously improve customer service. Shift & Availability * Schedule: 4:00 PM (eastern) – 12:00 AM (Midnight), Monday to Friday. * Work Environment: Remote (in-person for events) * On-Call Window: 12:00 AM – 3:00 AM (Remote on-call availability required for urgent customer troubleshooting). ## Qualifications * Availability for the specified evening shift (4 PM eastern –12 AM) and the subsequent remote on-call window (12 AM–3 AM). (Note: On-call duties include additional compensation and guaranteed rest-period time relief following any night calls). * Curiosity and independence to effectively structure and lead troubleshooting investigations. * Clear and effective communication skills. * A deep commitment to customer outcomes, doing what it takes to ensure a positive experience. * Resilience, diplomacy, and calmness under pressure. * Fluency in both English and French (written and spoken). * Comfort working in a fast-paced, rapidly evolving environment. ## Additional Information What We Offer * Career pathing: Real opportunities to grow through personalized development plans, bi-annual employee reviews, and mentorship program * Professional development: Continuous training in performance management, inclusive leadership, leadership operating model, team building, and giving/receiving feedback * Gender diversity & inclusion: Pay equity reviews, inclusive policies, and a Women’s Employee Resource Group offering networking, mentorship, and quarterly learning sessions. * Hybrid work: Enjoy flexibility with our hybrid model, allowing you to work from home on select days. * Community engagement: Two paid volunteering days per year to give back to causes you care about. * Central location: Regular team gatherings and a collaborative office space in the heart of Montreal, surrounded by cafés and restaurants. * Team events: All year round employee events including annual kick-off, employee summit, quarterly happy hours, and department events. * Comprehensive benefits: A complete group benefits plan for you and your family that start day one. What to Expect in Your Interview * Initial Call * Meet the Team * Case or take-home interview * Decision & Offer We’re committed to making every step of the process inclusive and accessible. If you require accommodations at any stage, please let us know, we’ll ensure you have what you need to succeed. Professional Growth & Development Vention believes strongly in promotion from within. For this reason, we structured a comprehensive professional development program that elevate high-performing individuals who deeply understand the inner workings of Vention. This program encompasses: * In-house coaching program with former industry executives working with small cohort of emerging leaders * Quarterly management training on topics ranging from “Giving & Receiving Feedback, to Building high-performing teams, to \"Developing your own Leadership model” * Quarterly World-Class Speaker Series featuring industry leaders sharing their perspective and lessons learned as they build their function and business * Dedicated professional development channels sponsored by the Executive team to foster continuous professional learning * Book allocation program to further your knowledge in your domain of expertise or any business leadership topics Diversity, Inclusion & Belonging at Vention When you join Vention, you join a team of professionals with diverse experiences, backgrounds, and perspectives. Together, we’re building a workplace where everyone belongs, feels valued, and can achieve extraordinary results. We celebrate differences in ideas, in experiences, and in people. Our initiatives in gender equity, career growth, and leadership development are designed to create real opportunities for everyone to thrive. Vention’s culture Vention is an uplifting environment for high achievers. Thinking that Vention’s culture would keep you energized? See our full culture guide [here](https://assets.vention.io/downloads/pdf/CULTUREBOOKV2.pdf?gl=17683jbgclawR0NMLjE3NjI4MDAwNTguQ2p3S0NBaUF0OGJJQmhCcEVpd0F6SDF3NlJqQ2tmaXk1Z19qZkFVWU4wdHg5Y1lEbU9JUFJvdGx3SFpRQXhnaHpNMnZEblcteVkzM1Rob0MxWmdRQXZEX0J3RQ..gcl_au*MTI3OTkxMzM2NS4xNzYxNTgyNzUy).", "summaryDescription" : "Customer Experience Specialist – Evening Shift at Vention. Skills: Customer Success, Customer Support. Become an expert on Vention’s platform. Help customers navigate the ecosystem", "postedDate" : "2026-06-12T13:10:09.000", "createdAt" : "2026-06-13T17:20:31.162", "lastUpdated" : "2026-06-15T05:40:15.887", "ingestTimestamp" : "2026-06-13T17:20:31.162", "mongoId" : "6a2c630774d8ee00a08f7f30", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Customer Success", "Customer Support", "Customer relationship management", "Manufacturing automation" ], "skillCount" : 4, "jobCategory" : "other", "jobSubcategory" : "Client Engineering", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2a5ddc74d8ee00a061a8ed", "title" : "Customer Experience Associate", "company" : "Nourish", "industry" : "Digital Health", "salary" : { "min" : 1000000.0, "max" : 1500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Customer Experience Associate in India, adjusted for mid-seniority and full-time employment in the healthcare industry." }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-14T09:43:31.758", "fingerprint" : "393c9140f6dd6a1efd1be28837832f563517500d7d90b0b7ef191f7bfb3913e6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/usenourish/jobs/5252775008", "externalId" : "5252775008", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "remote" } ], "locationText" : "", "experienceMinYears" : 2, "professionalSkills" : [ "Customer support", "Customer success", "Customer service" ], "hardSkillsList" : [ "Troubleshooting technical issues", "Account management", "Billing inquiries", "Service usage inquiries" ], "softSkillsList" : [ "Problem-solver", "Adaptability" ], "hardSkills" : [ { "name" : "Troubleshooting technical issues", "level" : "intermediate" }, { "name" : "Account management", "level" : "intermediate" }, { "name" : "Billing inquiries", "level" : "intermediate" }, { "name" : "Service usage inquiries", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem-solver" }, { "name" : "Adaptability" } ], "majorSkills" : "Customer support, Customer experience", "majorSkillsList" : [ "Customer support", "Customer experience" ], "coreResponsibilities" : "Provide exceptional customer support, Answer questions, Resolve customer issues, Troubleshoot common technical issues, Guide customers through account management, Guide customers through billing inquiries, Guide customers through service usage inquiries, Document customer interactions accurately, Track all cases, Follow up on cases, Collaborate with cross-functional teams, Escalate complex issues, Resolve complex issues, Identify areas for process improvement, Report trends in customer issues, Report trends in customer feedback, Suggest enhancements to workflows, Suggest enhancements to systems, Maintain deep understanding of products, Maintain deep understanding of services, Stay informed of new features, Stay informed of changes, Ensure customer communications reflect up-to-date information, Support weekend operations, Contribute to customer feedback loops, Relay insights to Product teams, Relay insights to Marketing teams", "teamCollaboration" : "Cross-functional teams; Engineering teams; Product teams; Operations teams", "domainKnowledge" : "Metabolic health; Digital health; Nutrition; Wellness", "domainList" : [ "metabolic-health", "digital-health", "nutrition", "wellness" ], "domainSpecificKnowledge" : [ "Metabolic health", "Digital health", "Nutrition", "Wellness" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Document customer interactions", "problemSolvingSkills" : "Troubleshoot issues; Problem-solving; Creative solutions", "specialRequirements" : "Support weekend operations, One weekend day per week", "outcomesObjectives" : "Ensure long-term satisfaction; Elevate customer experience", "qualificationsBasic" : "2+ years of experience in a customer-facing role, Experience in fast-paced industries, Verbal and written communication skills, Comfortable handling phone calls, email, and chat interactions, Organized and can handle multiple customer interactions, Experience or comfort working cross-functionally with Engineering or Product teams, Open to working one weekend day per week", "qualificationsPreferred" : "Multilingual (especially Spanish), Experience working in telehealth, Experience working in nutrition-focused services", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Us Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up. Our mission is to improve people’s health by making it easy to live a healthy lifestyle. Nourish is the country's largest dietitian-led metabolic health clinic. We’re an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems. In 2026 we raised a $100M Series C, bringing total funding to $215M. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J. P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners. Learn more about our Series C here: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, The Pulse Podcast. This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we’re solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it. About the Role As a Customer Experience Associate at Nourish, you’ll play a critical role in ensuring our customers receive exceptional support and care. In this role, you’ll be the frontline of our customer service team, resolving inquiries, troubleshooting issues, and providing guidance across various platforms (50% on phones, 40% on email and 10% SMS / Chat). We’re looking for someone who thrives in a fast-paced, ever-evolving environment and is excited about helping people improve their health through nutrition. This role is critical to Nourish—you’ll provide personalized, empathetic support that elevates the customer experience and ensures long-term satisfaction. You'll work closely with cross-functional teams, including Engineering, Product, and Operations to surface bugs, identify patterns, and ensure that customer feedback is always heard and acted upon. You’ll be joining a collaborative and passionate team that’s dedicated to improving lives through better nutrition, and you’ll be a key player in ensuring that our customer experience is seamless and delightful. Location: We're open to remote or in-person candidates who are a great fit for the role. Key Responsibilities: Provide exceptional customer support across phone, email, and chat, answering questions and resolving customer issues with professionalism and empathy. Troubleshoot common technical issues and guide customers through account management, billing, and service usage inquiries. Document customer interactions accurately in our systems, ensuring that all cases are tracked and followed up on if necessary. Collaborate with cross-functional teams to escalate and resolve more complex issues, especially those requiring input from Engineering or Product teams. Identify areas for process improvement, reporting trends in customer issues or feedback, and suggesting enhancements to workflows or systems. Maintain a deep understanding of Nourish’s products and services, staying informed of new features or changes, and ensuring that all customer communications reflect up-to-date information. Support weekend operations, including one weekend day per week, ensuring our customers always have access to support when they need it. Contribute to customer feedback loops by relaying insights to the Product and Marketing teams, helping inform product development and customer engagement strategies. We’d love to hear from you if: You have 2+ years of experience in a customer-facing role, ideally in customer support, CX, or customer success. You’ve worked in fast-paced industries like telehealth, healthcare, SaaS, or tech where quick thinking and adaptability are key. You have strong verbal and written communication skills and are comfortable handling phone calls, email, and chat interactions with customers. You’re a strong problem-solver who can think on your feet and offer creative solutions to customer challenges. You are organized and can handle multiple customer interactions at once, making sure no detail is overlooked. You’re passionate about nutrition or wellness, and you’re excited to help others on their health journey through Nourish’s services. You have experience or comfort working cross-functionally with Engineering or Product teams, including identifying, documenting, and escalating technical issues in a clear and structured way You’re open to working one weekend day per week, as we provide customer support on weekends. Bonus points if you’re multilingual (especially if you speak Spanish) or have experience working in telehealth or nutrition-focused services. More Information The Nourish Bar Our Values Why Nourish Exists How We Work Comp Philosophy Benefits Please note that you must be legally authorized to work in the U. S. for this position.", "summaryDescription" : "Customer Experience Associate at Nourish. Skills: Customer support, Customer experience. Provide exceptional customer support. Answer questions", "postedDate" : "2026-06-11T19:23:00.881", "createdAt" : "2026-06-11T19:23:00.881", "lastUpdated" : "2026-06-14T09:43:31.758", "ingestTimestamp" : "2026-06-11T19:23:00.881", "mongoId" : "6a2a5ddc74d8ee00a061a8ed", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Troubleshooting technical issues", "Account management", "Billing inquiries", "Service usage inquiries", "Problem-solver", "Adaptability", "Customer support", "Customer experience", "Customer success", "Customer service", "Metabolic health", "Digital health", "Nutrition", "Wellness" ], "skillCount" : 14, "jobCategory" : "customer-service", "jobSubcategory" : "customer-experience", "dataQualityScore" : 0.7777778, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Digital Health" }, { "id" : "68b706987fc9a711f0f6fe22", "title" : "HR Contact Center Associate with Dutch and English", "company" : "Amazon Czech Republic Services s.r.o. - G88", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 550000.0, "max" : 750000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Entry-level HR Contact Center Associate with Dutch and English in Prague, Czech Republic, based on 2024-2025 market data for the E-Commerce industry." }, "location" : "CZE", "locations" : [ "CZE" ], "timestamp" : "2026-06-15T07:27:58.310", "fingerprint" : "1459037b23f5a68c9ba15dc82a64504fd6a3b03dfb03ec5c760e94c31a5fc8fa", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3052308/apply", "externalId" : "83ea388c-bc55-4fd6-9bec-e5977d4d5941", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Slovakia", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Poland; Slovakia; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer service", "Employee life-cycle", "Data management", "Onboarding", "Terminations" ], "hardSkillsList" : [ "HR queries", "Payroll processing", "Leave processing", "Absence reporting" ], "hardSkills" : [ { "name" : "HR queries", "level" : "intermediate" }, { "name" : "Payroll processing", "level" : "intermediate" }, { "name" : "Leave processing", "level" : "intermediate" }, { "name" : "Absence reporting", "level" : "intermediate" } ], "majorSkills" : "Dutch language, English language, Customer support", "majorSkillsList" : [ "Dutch language", "English language", "Customer support" ], "coreResponsibilities" : "Handle HR queries in Dutch, Handle HR queries in English, Resolve HR queries, Refer to documentation, Escalate unresolved queries, Take ownership of employee contacts, Resolve employee contacts, Identify gaps in documentation, Identify gaps in internal processes, Identify areas for service improvement, Communicate with employees, Explain queries, Resolve employee concerns, Seek employee feedback, Improve levels of service, Work rotational shifts, Work weekends, Work weekdays, Work bank holidays", "teamCollaboration" : "International teams; Different locations; Different cultures", "domainKnowledge" : "Employee life-cycle; Benefits; Payroll; Leave of absence; Data management; Onboarding; Terminations", "domainList" : [ "employee-life-cycle", "benefits", "payroll", "leave-of-absence", "data-management", "onboarding", "terminations" ], "domainSpecificKnowledge" : [ "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations" ], "toolProficiency" : [ "Windows", "Microsoft Office", "Outlook", "Live chat", "Case management systems" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Standard operating procedures", "problemSolvingSkills" : "Problem-solving skills", "specialRequirements" : "Rotational shifts, Weekends, Bank holidays", "outcomesObjectives" : "High degree of customer focus", "qualificationsBasic" : "Proficiency in Dutch, Proficiency in English, Computer skills", "qualificationsPreferred" : "Work experience in administration, Work experience in customer service, Work experience in HR environment, Proficiency in additional European languages, Ability to work in international teams, Ability to work with confidential information, Flexibility to work in fast-paced environment", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this can be a Home Office based role – it can be performed from any location within Poland, Slovakia and Czech Republic. * At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with Dutch and English to join us. Reporting to a Team Manager, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. Responsibilities: - Handle and resolve HR queries in Dutch and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. - Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. - Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. - Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. - Actively seeks employee feedback to improve levels of service. - Being able to work on rotational shifts in both weekends and weekdays, including bank holidays. Key job responsibilities Basic Qualifications: Basic qualifications: - Very good proficiency in written and verbal in Dutch (B2 CEFR) and English (B2 CEFR). - Computer skills (Windows, Microsoft Office, Outlook) Preferred Qualifications: Preferred qualifications: - Relevant work experience in administration, customer service/ call center or HR environment. - Very good proficiency in additional European languages - Ability to work in international teams where team members are in different locations and belong to different cultures - Ability to work with confidential information - Flexibility to work in a fast-paced environment - Good interpersonal, communication, time management, and problem-solving skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "HR Contact Center Associate with Dutch and English at Amazon Czech Republic Services s.r.o. - G88. Skills: Dutch language, English language, Customer support. Handle HR queries in Dutch. Handle HR queries in English", "postedDate" : "2026-06-13T20:10:14.508", "createdAt" : "2026-06-13T20:10:14.508", "lastUpdated" : "2026-06-15T07:27:58.310", "ingestTimestamp" : "2026-06-13T20:10:14.508", "mongoId" : "68b706987fc9a711f0f6fe22", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3052308/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "HR queries", "Payroll processing", "Leave processing", "Absence reporting", "Dutch language", "English language", "Customer support", "Customer service", "Employee life-cycle", "Data management", "Onboarding", "Terminations", "Benefits", "Payroll", "Leave of absence", "Windows", "Microsoft Office", "Outlook", "Live chat", "Case management systems" ], "skillCount" : 20, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30689af292fd229cfc494d", "title" : "Customer Experience Representative", "company" : "Indigo Books & Music", "industry" : "Retail", "salary" : { "min" : 36000.0, "max" : 45000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Customer Experience Representative in Vancouver, Canada, adjusted for the retail industry and part-time employment." }, "location" : "Vancouver, BC, Canada", "locations" : [ "Vancouver", "BC", "Canada" ], "timestamp" : "2026-06-16T09:54:12.594", "fingerprint" : "cf9df337ae1843884cdeff0aabdb4c6575b39d57d0c8536768edf6fd674b66ab", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IndigoBooksMusic/744000132228721-customer-experience-representative-", "externalId" : "744000132228721", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vancouver", "state" : "British Columbia", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "49.2608724,-123.1139520" } ], "locationText" : "Vancouver, British Columbia, Canada", "employmentType" : "PART_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Merchandising" ], "softSkillsList" : [ "Adaptability", "Flexibility" ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Flexibility" } ], "majorSkills" : "Customer experience", "majorSkillsList" : [ "Customer experience" ], "coreResponsibilities" : "Support daily store operations, Conduct inventory cycle counts, Replenish stock, Manage product returns, Shelve products, Receive and process incoming merchandise, Use merchandising standards, Create a visually appealing store, Create a warm and welcoming environment, Add joy to customers' lives, Leverage product to tell stories, Engage and connect with customers, Curate specific product collections, Role model Indigo's High Performance Characteristics, Seek information regarding new products, Contribute to a safe environment, Respond to customer feedback, Hold self accountable, Hold others accountable, Own self-development, Provide continuous feedback", "teamCollaboration" : "Provide feedback to Leadership Team", "continuousLearning" : "Willingness to learn new things", "specialRequirements" : "Physical lifting up to 40 pounds", "outcomesObjectives" : "Add joy to our customers' lives", "qualificationsBasic" : "Ability to be mobile on the sales floor, Ability to lift medium to large items up to 40 pounds, Availability to work a flexible schedule, Bilingualism (French/English) required for positions in Québec", "qualificationsPreferred" : "Experience in specialty retail, Experience in a retail environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place. OUR GUIDING PRINCIPLES Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day. * We Will Hire, Inspire, Promote and Retain the Best * We Will Be Customer Centric * We Will Be Entrepreneurial * We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment * We Will Be Committed to True and Shared Value Creation * We Will Be Systems Thinking, Data Driven and AI enabled You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand. WHAT YOU’LL DO * Support the daily operations of the store, before or after the store closes (5AM or 10PM start time) * Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise * Use merchandising standards to create a visually appealing, stimulating store * Create a warm and welcoming environment in our stores * Add joy to our customers' lives * Leverage our product to tell stories * Engage and connect with our customers on the floor * Curate specific product collections for each customer you meet * Role model Indigo’s High Performance Characteristics * Seek information regarding new products, promotions and programs * Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers * Take accountability to respond to customer feedback in a timely manner * Hold self and others accountable * Own self-development and provide continuous feedback to colleagues and Leadership Team * Share ideas with Leadership Team on how to improve the employee and customer experience ## Qualifications * Experience in specialty retail or a retail environment preferred but not required * Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store * Demonstrated commitment to creating an exceptional employee and customer experience * Ability to be mobile on the sales floor for extended periods of time * Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques * Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role) * Bilingualism (French/English) is required for all positions in Québec; other languages an asset ## Additional Information At Indigo, all applications submitted are reviewed in detail by our HR team. In certain aspects of the hiring process artificial intelligence (AI) tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination. At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [talent@indigo.ca](mailto:talent@indigo.ca) This posting is for a current opportunity within Indigo", "summaryDescription" : "Customer Experience Representative at Indigo Books & Music. Skills: Customer experience. Support daily store operations. Conduct inventory cycle counts", "postedDate" : "2026-06-15T15:04:26.000", "createdAt" : "2026-06-16T00:13:40.197", "lastUpdated" : "2026-06-16T09:54:12.594", "ingestTimestamp" : "2026-06-16T00:13:40.197", "mongoId" : "6a30689af292fd229cfc494d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Adaptability", "Flexibility", "Customer experience", "Merchandising" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307f39f292fd229c0565f4", "title" : "Senior Billing Specialist, gTech Ads Customer Experience, gTech (English)", "company" : "Google", "salary" : { "min" : 145000.0, "max" : 215000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Billing Specialist in São Paulo, Brazil, adjusted for Google's size and the technology industry." }, "location" : "[São Paulo, State of São Paulo, Brazil, [Av. Brig. Faria Lima, 3477 - 18º andar - Itaim Bibi, São Paulo - SP, 04538-133, Brazil], São Paulo, 04538-133, SP, BR]", "locations" : [ "[São Paulo, State of São Paulo, Brazil, [Av. Brig. Faria Lima, 3477 - 18º andar - Itaim Bibi, São Paulo - SP, 04538-133, Brazil], São Paulo, 04538-133, SP, BR]" ], "timestamp" : "2026-06-16T11:02:42.699", "fingerprint" : "739d63720f79d31fd8a5efd19acced0bd2e48fe24a5f1c7323e6e36c1a6d1f4f", "source" : "google", "language" : "en", "externalId" : "78034758344286918", "industryFunction" : { }, "structuredLocations" : [ { "city" : "São Paulo", "state" : "State of São Paulo", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "onsite", "geo" : "-23.5342740,-46.6339157" } ], "locationText" : "São Paulo, State of São Paulo, Brazil", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "summaryDescription" : "Senior Billing Specialist, gTech Ads Customer Experience, gTech (English) at Google", "postedDate" : "2026-06-16T01:51:20.332", "createdAt" : "2026-06-16T01:51:20.332", "lastUpdated" : "2026-06-16T11:02:42.699", "ingestTimestamp" : "2026-06-16T01:51:20.332", "mongoId" : "6a307f39f292fd229c0565f4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Senior", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c94bb74d8ee00a098b704", "title" : "Registered Nurse - Day Shift", "company" : "ERC Pathlight", "industry" : "Healthcare", "salary" : { "min" : 40000.0, "max" : 49000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "CO-Den Willow", "locations" : [ "CO-Den Willow" ], "certifications" : [ "Registered Nurse License", "Basic Life Support certification" ], "timestamp" : "2026-06-16T02:35:17.531", "fingerprint" : "f8a260f30107766a08792fcdad828f17addaf5dd3b1a0564bdd52ae5d00040cb", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/erc8585757pathlight53t353/jobs/4274594009", "externalId" : "4274594009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "professionalSkills" : [ "Clinical judgement", "Care planning", "Patient assessment" ], "hardSkillsList" : [ "Administer medications", "Phlebotomy", "Wound care", "Intravenous fluid administration", "Enteral feeding administration" ], "hardSkills" : [ { "name" : "Administer medications", "level" : "intermediate" }, { "name" : "Phlebotomy", "level" : "intermediate" }, { "name" : "Wound care", "level" : "intermediate" }, { "name" : "Intravenous fluid administration", "level" : "intermediate" }, { "name" : "Enteral feeding administration", "level" : "intermediate" } ], "majorSkills" : "Nursing care, Patient assessment, Medication administration", "majorSkillsList" : [ "Nursing care", "Patient assessment", "Medication administration" ], "coreResponsibilities" : "Provide coordinated medical and clinical nursing care, Partner with interdisciplinary team, Provide professional nursing care, Perform nursing services, Perform initial intake assessment, Complete provider orders, Administer medications, Perform phlebotomy, Perform specimen processing, Perform point of care testing, Place nasogastric tubes, Administer enteral feeding, Place intravenous access, Administer intravenous fluids, Perform wound care, Document patient care, Supervise and delegate care, Communicate and coordinate care, Ensure care aligns with treatment plan, Participate in treatment team meetings, Document patient status and progress, Participate in training new teammates, Respond to emergency situations", "teamCollaboration" : "Interdisciplinary treatment team", "domainKnowledge" : "Eating disorders; Mood disorders; Anxiety disorders; Trauma-related conditions; Mental health treatment", "domainList" : [ "eating-disorders", "mood-disorders", "anxiety-disorders", "trauma-related-conditions", "mental-health-treatment" ], "domainSpecificKnowledge" : [ "Eating disorders", "Mood disorders", "Anxiety disorders", "Trauma-related conditions", "Mental health treatment" ], "toolProficiency" : [ "Electronic medical record" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Clinical documentation", "continuousLearning" : "Tuition reimbursement", "specialRequirements" : "On-call shifts", "outcomesObjectives" : "Meet patient needs; Achieve patient outcome goals", "qualificationsBasic" : "Active Registered Nurse License, Basic Life Support certification, Ability to communicate effectively, Ability to remain calm in stressful situations, Ability to maintain patient confidentiality, At least 21 years of age", "qualificationsPreferred" : "1 year+ working with patients in mental health", "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same. As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery. Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope. Why Join Us When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always. Here, your work matters. Your ideas matter. You matter. If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here. Come build hope. Come save lives. Come grow with us. The Registered Nurse (RN) provides coordinated medical and clinical nursing care to meet the needs of each assigned patient within the ERC Pathlight system. They will partner with an interdisciplinary team to provide quality care and a consistently therapeutic milieu for all patients. As a leader of the health care team, the RN provides professional nursing care, utilizing sound clinical judgement, in alignment with ERC Pathlight’s established standards of care, policies, and procedures. They are expected to remain flexible, demonstrate effective, efficient care while maintaining quality, in alignment with ERC Pathlight’s vision, mission, and strategic plan. All teammates are expected to treat patients, families, and co-workers with dignity and respect. The RN may be required to work on-call shifts based on business needs, in accordance with applicable federal, state, and local labor laws. Essential duties and responsibilities: Performs a full range of nursing services including assessment, care planning, administering treatment, and evaluating patient response to care in accordance with the patient’s treatment plan Performs initial intake assessment of new patients and discharge reconciliation and education Places, receives, and completes provider orders per ERCP policy Administers medications via multiple routes in accordance with ERCP policy and provider orders Performs phlebotomy, specimen processing, and point of care testing in accordance with ERCP policy and laboratory vendor protocols Places/maintains nasogastric tubes and administers enteral feeding Places/maintains intravenous access and administers intravenous fluids Performs wound care Documents all direct patient care, monitoring, and observation in the electronic medical record Supervises and delegates care to Licensed Practical/Vocational Nurses and Behavioral Health Technicians Communicates and coordinates care with the interdisciplinary treatment team to develop and implement an individualized treatment plan for each assigned patient Ensures care provided aligns with the individualized treatment plan and patient outcome goals Participates in interdisciplinary treatment team meetings regarding patient progress toward treatment goals and planning for continued or changing clinical interventions Documents and reports to treatment team regarding patient status and progress Participates in training, teaching, and mentoring new nursing department teammates Responds to emergency situations until emergency medical services (EMS/911) arrive on scene Must haves: Active Registered Nurse License in state position is held (Required) Basic Life Support certification (Required) Ability to communicate effectively, both verbally and in writing (Required) Ability to remain calm in stressful situations (Required) Ability to maintain patient confidentiality (Required) Teammates working in a Colorado Residential Child Care facility (RCCF) must: be at least twenty-one (21) years of age or be at least eighteen (18) years of age and work directly under the supervision of a teammate over twenty-one (21) years of age (Required) Bonus qualities: 1 year+ working with patients in the mental health field (Preferred) The compensation range for this position is based upon candidate experience and market expectations. Colorado pay range $40—$49 USD What We Offer At ERC Pathlight, caring for people is our mission and that begins with caring for our own team. Your well-being matters, and our benefit program is designed to support every part of your life. We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career. We also recognize that mental health is part of every person’s experience. That’s why we strive to create a workplace where you feel supported, seen, and encouraged—personally, professionally, and at home. When you thrive, you can do your best work. And your best work changes lives.", "summaryDescription" : "Registered Nurse - Day Shift at ERC Pathlight. Skills: Nursing care, Patient assessment, Medication administration. Provide coordinated medical and clinical nursing care. Partner with interdisciplinary team", "postedDate" : "2026-06-14T19:22:12.884", "createdAt" : "2026-06-14T19:22:12.884", "lastUpdated" : "2026-06-16T02:35:17.531", "ingestTimestamp" : "2026-06-14T19:22:12.884", "mongoId" : "6a2c94bb74d8ee00a098b704", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 49000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Administer medications", "Phlebotomy", "Wound care", "Intravenous fluid administration", "Enteral feeding administration", "Nursing care", "Patient assessment", "Medication administration", "Clinical judgement", "Care planning", "Eating disorders", "Mood disorders", "Anxiety disorders", "Trauma-related conditions", "Mental health treatment", "Registered Nurse License", "Basic Life Support certification", "Electronic medical record" ], "skillCount" : 18, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a305747f292fd229cf37150", "title" : "Customer Experience Manager", "company" : "Simply", "industry" : "Education", "salary" : { "min" : 240000.0, "max" : 360000.0, "currency" : "ILS", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Education industry in Tel Aviv-Yafo, Israel, adjusted for seniority and company size." }, "location" : "Tel Aviv-Yafo, Gush Dan, Israel", "locations" : [ "Tel Aviv-Yafo", "Gush Dan", "Israel" ], "timestamp" : "2026-06-16T08:51:42.321", "fingerprint" : "7be67a0d4c24401ecbbcd6a01b9348e55a1e97a5cdb0a308910b4f2eff9bc851", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.hellosimply.com/careers/8577170002?gh_jid=8577170002", "externalId" : "8577170002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tel Aviv-Yafo", "state" : "Gush Dan", "country" : "Israel", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "32.0302048,34.7957770" } ], "locationText" : "Tel Aviv-Yafo, Gush Dan, Israel", "experienceLevel" : "Manager", "professionalSkills" : [ "Systems thinking", "Operational thinking" ], "hardSkillsList" : [ "AI workflow optimization", "Automation implementation" ], "softSkillsList" : [ "High emotional intelligence", "Sound judgment" ], "hardSkills" : [ { "name" : "AI workflow optimization", "level" : "intermediate" }, { "name" : "Automation implementation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "High emotional intelligence" }, { "name" : "Sound judgment" } ], "majorSkills" : "Customer experience, AI workflows, Team mentoring", "majorSkillsList" : [ "Customer experience", "AI workflows", "Team mentoring" ], "coreResponsibilities" : "Create learner-loving interactions, Develop team capabilities, Develop AI capabilities, Build systems leveraging AI, Improve learner experiences, Mentor teammates, Lead initiatives, Create joyful experiences, Create scalable experiences, Identify high-impact opportunities, Plan for expected scale, Implement AI workflows, Hire new support teammates, Train new support teammates, Optimize AI workflows, Raise bar for communication, Raise bar for experience quality, Identify recurring pain points, Partner to improve product, Reduce need for help, Engage across multiple channels, Shape support processes, Optimize support processes, Shape team structure, Optimize team structure, Shape tool use, Optimize tool use, Shape AI use, Optimize AI use", "teamCollaboration" : "Partner with internal teams; Collaborative and supportive", "domainKnowledge" : "B2C apps; Subscriptions; E-commerce; Consumer tech; AI capabilities", "domainList" : [ "b2c-apps", "subscriptions", "e-commerce", "consumer-tech", "ai-capabilities" ], "domainSpecificKnowledge" : [ "B2C apps", "Subscriptions", "E-commerce", "Consumer tech", "AI capabilities" ], "communicationSkills" : "Written communication; Verbal communication", "innovationCreativity" : "Think creatively", "problemSolvingSkills" : "Problem-solving; Structured mindset; Analytical mindset; Data-informed mindset", "qualificationsBasic" : "Native-level written English, Native-level verbal English", "qualificationsPreferred" : "Experience working in B2C apps, Experience working in subscriptions, Experience working in e-commerce, Experience working in consumer tech", "rawDescription" : "Simply's mission is to make the pursuit of creative hobbies simple and fun for all. Our top-grossing apps Simply Piano, Simply Guitar, Simply Sing, and Simply Draw put us on the fast track to building the world's largest consumer subscription service for creative learning. With over a million monthly downloads and hundreds of thousands of daily learners, we're building the AI creative companion for every home. We’re looking for people who are passionate about making a meaningful impact in others’ lives - curious, driven team players who care deeply about people, move fast, think creatively, and love solving problems. What will you do? We’re looking for a Customer Experience Manager who creates interactions that make our learners love Simply - experiences that make them go “wow! I really wasn’t expecting that”. You will be part of strategic planning, scaling our operations with both human support and AI, and developing the capabilities of our team and AI to create that “wow” experience. This domain is evolving incredibly fast with AI, so you'll help us build systems that leverage new opportunities as they emerge. You will also uncover opportunities to improve learners’ experiences in the product that will benefit them and meet the goals of both CX and our product teams. Along the way, you’ll mentor teammates, lead initiatives, and help us create joyful, scalable experiences that learners genuinely love. In this role, you will: Strategize with your team to identify and leverage high-impact opportunities that interpersonal interactions create, contributing to our learners’ love of Simply as a brand Plan ahead for expected scale across our products and the support team through the implementation of AI workflows, as well as hiring and training new support teammates Optimize AI workflows to deliver experiences that match the quality of human support Mentor teammates and help raise the bar for learner communication and experience quality Identify recurring learner pain points and partner with internal teams to improve the product experience and reduce the need to ask for help Get hands-on with learner support when needed, engaging across multiple channels with empathy, ownership, and creativity Help shape and optimize support processes, team structure, tools, and use of AI to improve how we deliver support at scale Who are we looking for? Experience implementing and optimizing AI workflows, automation, and modern tools to create high-quality, scalable, and \"wow\" support experiences Experience improving support operations through people, processes, systems, or automation A genuine care for creating thoughtful, high-quality experiences for customers Strong systems and operational thinking, with the ability to identify scalable solutions rather than only solving individual problems Native-level written and verbal English communication skills - MUST High emotional intelligence, empathy, and sound judgment in communication and problem-solving Strong problem-solving skills with a structured, analytical, and data-informed mindset Highly independent and proactive, while remaining collaborative and supportive Excited by rapidly evolving technology and AI capabilities Experience working in B2C apps, subscriptions, e-commerce, or consumer tech - big plus If you’re excited about helping millions of learners around the world discover joy through creativity and music, we’d love to meet you \uD83D\uDE42", "summaryDescription" : "Customer Experience Manager at Simply. Skills: Customer experience, AI workflows, Team mentoring. Create learner-loving interactions. Develop team capabilities", "postedDate" : "2026-06-15T23:26:05.392", "createdAt" : "2026-06-15T23:26:05.392", "lastUpdated" : "2026-06-16T08:51:42.321", "ingestTimestamp" : "2026-06-15T23:26:05.392", "mongoId" : "6a305747f292fd229cf37150", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "AI workflow optimization", "Automation implementation", "High emotional intelligence", "Sound judgment", "Customer experience", "AI workflows", "Team mentoring", "Systems thinking", "Operational thinking", "B2C apps", "Subscriptions", "E-commerce", "Consumer tech", "AI capabilities" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a8ef292fd229cf5293a", "title" : "Customer Experience Specialist", "company" : "Autotrader", "industry" : "E-Commerce", "salary" : { "min" : 27000.0, "max" : 29000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Manchester", "locations" : [ "Manchester" ], "timestamp" : "2026-06-16T07:31:44.563", "fingerprint" : "7d4ba7c8184b5db8d7c35ff6f52ac1e97053d9a64d14222f0dbbd3e61fd21fe7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/autotrader/jobs/4245745101", "externalId" : "4245745101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer service", "Problem solving", "Adaptability" ], "hardSkillsList" : [ "Multi-tasking", "Troubleshooting technical problems" ], "hardSkills" : [ { "name" : "Multi-tasking", "level" : "intermediate" }, { "name" : "Troubleshooting technical problems", "level" : "intermediate" } ], "majorSkills" : "Customer relationship management, Customer satisfaction, Value realization", "majorSkillsList" : [ "Customer relationship management", "Customer satisfaction", "Value realization" ], "coreResponsibilities" : "Address customer needs, Manage customer interactions, Manage customer conversations simultaneously, Create a seamless and positive journey, Resolve issues efficiently, Ensure customer satisfaction, Troubleshoot technical problems with customer adverts, Escalate complex cases to appropriate teams", "teamCollaboration" : "Collaborate with colleagues; Work together to deliver outstanding results", "domainKnowledge" : "Automotive marketplace", "domainList" : [ "automotive-marketplace" ], "domainSpecificKnowledge" : [ "Automotive marketplace" ], "toolProficiency" : [ "Live chat platform" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Problem solving; Troubleshooting", "outcomesObjectives" : "Contribute to 88% customer satisfaction score", "qualificationsBasic" : "Experienced in customer service, Natural verbal and written communicator, Solutions champion, Service expert, Team player, Friendly, approachable, warm, welcoming, Comfortable embracing new tools and systems", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Autotrader You’ve probably heard of Autotrader, but do you know what we’re all about?   We're the most trusted, most visited automotive marketplace in the UK. A heritage brand and a tech innovator. We bring together vehicle buyers and sellers to give them real choices. Cars may be what we're best known for but we’re also the place for pretty much everything else on wheels, from e-bikes to caravans. In the automotive world, change is a constant, that’s why we take our job of untangling the complex car-buying journey very seriously.    At our core, we’re all about people. We go our own way while embracing diversity and celebrating our differences. We dedicate ourselves to the idea that we work better together.  Autotrader is a beautiful, surprising and vibrant place to work. We might not be for everyone, but we could be perfect for you.  About the job We’re on the lookout for Customer Experience Specialists to be the friendly voice of our team in our Manchester office. You’ll play a key role in helping customers lease, buy, or sell their vehicles, contributing to our brilliant 88% customer satisfaction score. Our KPIs are centred on how effectively and thoughtfully you address our customers’ needs, making your role crucial to delivering the impressive service we’re known for. The team handles an impressive 13,000 customer interactions every month across inbound calls, emails, and live chat. As part of the team, you’ll rotate between these channels throughout the week, managing an average of 50 interactions per day. Multi-tasking is a must in this role—especially on our live chat platform, where you’ll expertly manage up to three customer conversations simultaneously. Your ability to juggle multiple tasks while maintaining excellent service will make a significant impact on the overall customer experience. Our customers rely on you for a variety of needs, from leasing enquiries to guidance on advertising their vehicles. In every interaction, your goal will be to create a seamless and positive journey, resolving issues efficiently and ensuring satisfaction. You'll also troubleshoot technical problems with customer adverts, escalating complex cases to the appropriate teams to keep everything running smoothly. We know our customers have high expectations, and we’re looking for individuals who can confidently manage a high volume of queries with patience, professionalism, and a calm demeanour. If you’re ready to make a difference and thrive in a fast-paced, customer-focused environment, this could be the perfect role for you. What we're looking for Experienced in customer service, a natural verbal and written communicator who engages effortlessly with all kinds of customers, making every interaction positive and memorable Solutions champion who is driven to go the extra mile, solving problems creatively and adapting your approach to suit each unique customer Service expert that is curious to be in the know, staying up to date with our products and services to deliver the right information at the right time Team player who collaborates with colleagues, sharing updates and working together to deliver outstanding results Friendly, approachable, warm, welcoming, and always ready to create a genuine connection with every customer Someone who can display, and be proud of, our values Digital mindset - you don’t have to be an expert with technology but comfortable embracing new tools and systems During our application process, you will be asked three questions to help us learn more about you, your skills and how you align with our values. These will be used as part of our selection criteria, to determine if we progress your application further Have a read of Phoebe's blog (here) to understand what it’s like working on the team, and listen to one of the managers, Nadia, on our Roadmap podcast (here), to understand how far customer service has come at Autotrader. Hours The working hours for this role are 9.00am - 5.30pm, Monday to Saturday. If you work on a Saturday or bank holiday, you will then get a day off during the week. The number of Saturdays you work can vary throughout the year and rota’s are shared well in advance so you can plan ahead. We may explore Sunday hours if the business needs us to. Benefits and more We’re offering a salary of £27,000 - £29,000, plus an additional 10% of your salary awarded to you in shares each year. These awarded shares will become yours in yearly instalments over the next three years, and you can choose to either sell them or keep them as shares. And you'll receive 28 days holiday, plus bank holidays and comprehensive private medical cover. That’s not all. You'll be enrolled in our pension scheme, where our standard contributions are 7% and employee contributions are 5%. We also have comprehensive private medical cover, enhanced family leave provisions, a car salary sacrifice scheme, share-save options, and much more. We always want to give you the support you need and help prioritise your wellbeing, that’s why we provide access to 24/7 online GP and dentist, as well as specialist support for assisted fertility, gender dysphoria, menopause, period care plans and lots more. On top of all that, our hybrid model, Connected Working, combines the best of both worlds – office and home working. You'll spend a minimum of 3 days a week in the office with your team, focused on collaboration and connection. Additionally, we have our remote-first periods at set times during summer and winter. During these periods, you can work remotely anywhere in the UK and from certain locations abroad. #LI-LG1 #LI-Hybrid", "summaryDescription" : "Customer Experience Specialist at Autotrader. Skills: Customer relationship management, Customer satisfaction, Value realization. Address customer needs. Manage customer interactions", "postedDate" : "2026-06-15T23:22:23.858", "createdAt" : "2026-06-15T23:22:23.858", "lastUpdated" : "2026-06-16T07:31:44.563", "ingestTimestamp" : "2026-06-15T23:22:23.858", "mongoId" : "6a305a8ef292fd229cf5293a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Multi-tasking", "Troubleshooting technical problems", "Customer relationship management", "Customer satisfaction", "Value realization", "Customer service", "Problem solving", "Adaptability", "Automotive marketplace", "Live chat platform" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6cfd74d8ee00a091c9eb", "title" : "Production Lead - Day Shift", "company" : "Home Chef", "industry" : "Food & Beverage", "salary" : { "min" : 21.0, "max" : 21.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Baltimore, MD", "locations" : [ "Baltimore", "MD" ], "timestamp" : "2026-06-15T08:13:32.329", "fingerprint" : "96064b9e3bd710f6feac644b3fbeccd8ca6d3d46ebcfc762183fb16e687f1105", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/homechef/jobs/4637671008", "externalId" : "4637671008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Baltimore", "state" : "Maryland", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.2908816,-76.6107590" } ], "locationText" : "Baltimore, Maryland, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "professionalSkills" : [ "Process management", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Portioning", "Meal bagging", "Shipping line setup" ], "hardSkills" : [ { "name" : "Portioning", "level" : "intermediate" }, { "name" : "Meal bagging", "level" : "intermediate" }, { "name" : "Shipping line setup", "level" : "intermediate" } ], "majorSkills" : "Production planning, Team leadership, Quality control", "majorSkillsList" : [ "Production planning", "Team leadership", "Quality control" ], "coreResponsibilities" : "Guide production associates, Lead production employees, Direct production employees, Train production employees, Obtain production plan, Set up portioning tables, Set up meal bagging tables, Set up shipping lines, Collaborate with supervisor, Follow production schedules, Communicate targets, Communicate expectations, Ensure policy adherence, Escalate concerns, Plan for product shortages, Communicate product needs, Avoid unnecessary downtime, Check ingredients for quality, Check ingredients for accuracy, Check ingredients for shelf life, Ensure line does not overproduce, Manage food waste, Manage yield issues, Oversee associates, Ensure no waste of food, Ensure no waste of packaging, Oversee portioning, Oversee meal bagging, Oversee kitting, Identify sections on production sheet, Complete sections on production sheet, Verify ingredients with FSQA, Complete meal bag sign off, Ensure meal bag checks, Minimize errors, Retrieve labels, Ensure packaging is correct, Ensure labels are correct, Communicate packaging shortages, Communicate label shortages, Check portions for errors, Check meal bags for errors, Monitor pace of line, Ensure team meets target", "teamCollaboration" : "Production associates; Warehouse runners; Production Supervisor; FSQA", "domainKnowledge" : "Meal solutions; Portioning; Meal bagging; Kitting; Shipping", "domainList" : [ "meal-solutions", "portioning", "meal-bagging", "kitting", "shipping" ], "domainSpecificKnowledge" : [ "Meal solutions", "Portioning", "Meal bagging", "Kitting", "Shipping" ], "communicationSkills" : "Communicate targets; Communicate expectations; Communicate product needs; Communicate shortages", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Ensure order completion; Avoid unnecessary downtime; Minimize errors; Meet target", "qualificationsBasic" : "Working knowledge of SOPs, Hourly checks on packaging, Hourly checks on portions, Hourly checks on meal bags", "qualificationsPreferred" : "Recommendations for SOP improvements", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are. In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved. Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We’re eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef’s offerings. This role follows a Day shift schedule, working from 6:30 AM to 5:30 PM, with designated days off on Wednesday, Thursday, and Friday. A Production Lead is responsible for guiding a line or table of production associates during portioning, meal bagging/kitting, and shipping. They will lead, direct, guide and train assigned production employees. Detailed Responsibilities A Production Lead is scheduled to begin their shift prior to the start of production and is responsible for obtaining their production plan and targets for the day from the supervisor and setting up the portioning tables, meal bagging tables, and/or shipping line Production Targets Collaborates with the Supervisor to get the production plans and targets for the day Follows production schedules to ensure order completion during allotted timeframes Effectively communicates the targets and production expectations to the production associates as well as their performance against the target Ensures associates are following HC policies/procedures and escalates any concerns to the Production Supervisor Coordination with Warehouse Prioritizes and plans for potential product shortages during production and shipping and effectively communicates exact product and quantity needs to the warehouse runners to avoid any unnecessary downtime while waiting on replenishment. Conducts checks on ingredients for quality, accuracy, and shelf life before starting the line and while the line is running. SOPs Has a working knowledge of all Standard Operating Procedures (SOPs) for portioning, meal bagging/kitting, and shipping Sets up portioning tables, meal bagging tables, and shipping lines according to the Standard Operating Procedures (SOPs) Gives consideration to the production targets and the established production plan when setting up portioning tables and based on number of production associates needed to run a line Shares recommendations for improvements to the SOPs with supervisor Ensures the table/pods has the labels, packaging, and product needed to get started at the beginning of the shift and start of new activity Communicates the production targets and expected rates per hour to the production associates Managing waste Ensures line does not overproduce portions or meal bags and therefore cause food waste and yield issues (i. e. only producing what is required) Oversees associates to ensure they are not creating unnecessary waste of food or packaging (i. e. bags, bottles, jars) while portioning and meal bagging and escalates concerns with production quality to FSQA and a supervisor. Portioning and Meal Bagging/Kitting The Production Lead is responsible for overseeing all portioning and meal bagging/kitting for their assigned table/pod. This includes: Utilizing Production Sheets Identifies and completes all sections listed on the production sheet Works with FSQA to verify all ingredients on the meal bagging/kitting line and complete the meal bag sign off on the production sheet prior to starting the line Works with FSQA to ensure meal bag checks are conducted every hour to minimize errors Packaging and Labels Retrieves more labels from the label office when needed Conducts hourly checks to ensure packaging and labels are correct for the ingredients being portioned or meal bagged Communicates shortages of labeled packaging to supervisor Portion and Meal Bag Quality Conducts an hourly check of the portions and meal bags to reduce the potential for errors SOPs and Targets Ensures the SOPs for portioning and meal bagging are being followed throughout the shift Monitors the pace of the portioning and meal bagging line and ensures the team is on track to meet the target. If targets are not being met, the lead makes appropriate adjustments to the line. Shipping A Production Lead is responsible for assisting the Production Supervisor when running a shipping line. A Production Lead should have a working knowledge of all shipping lines (similar, hybrid, unique, and pick and pack) Standard Tools and Forms Understands the Boxing Call out Sheet and how to use it to set up and verify the line Knows and follows the SOP for transitioning between similar runs (i. e. similar sign off for CHI, use of red trays to cover all meals not included in run for CA) Coordination across departments Works with warehouse to ensure the line has all required product and does not experience downtime as a result of product shortages SOPs and Production Targets Makes sure the SOPs for box packing, shipping, and/or Pick & Pack is being followed throughout the entire shift Manages the pace of the shipping line and makes adjustments as necessary. Output Tracking and Inventory Management The Production Lead is responsible for delivering counts to the Supervisor and following Home Chef’s inventory management procedures. Specifically, a Production Lead is responsible for: Counting output Collects counts every hour (CHI) or two hours (CA) to deliver to Supervisor Delivers numbers of meal bags and WIP produced at the end of each workday Inventory management procedures Makes sure that the red, grey and green crates all have clear and legible labels Ensures all old labels have been removed from red trays Ensures all completed portion and meal bag towers are tagged according to SOP (i. e. plastic wrap w/ meal name, count, and date for CHI and masking tape for CA) Ensures the meal bag towers are moved to the proper storage location and ordered by date. The older meals should be in the front and the newer meals should be in the back. FIFO (First In First Out) processes should be followed. Promoting and Upholding Employee Safety and Food Safety Procedures A Production Lead is responsible for enforcing and executing Home Chef Food Safety Policies on the production floor. GMP Enforcement and Education Ensures FSQA is conducting a GMP check on all their associates at the start of the shift and after lunch Calls out and corrects GMP violations when they occur Understands the complete scope of GMPs. This includes but is not limited to: Changing gloves after touching floor mats, leaving the production area, or before portioning a new item Washing hands at the designated handwashing station Changing hairnet when returning from the restroom Employee Safety Ensure associates are utilizing proper Lifting Techniques when moving and picking up items. Attends all safety trainings to maintain safety compliance Escalates any employee safety risks to the Safety Supervisor Ensures team is accounted for (roll call) and at the designated spot in the event of an evacuation Pre and Post-Operative Sanitation Ensures work area (portioning table or meal bagging line) is clean (i. e. tables have been sanitized and floors are free of spills and debris) Ensures plant cleanliness, 5S compliance and GMP practices at all times Ensures coolers have been cleaned and swept and are ready for the next shift Supervising Production Associates A Production Lead is responsible for supervising production associates working on their table/line. This includes but is not limited to: Production Pace Makes sure team is hitting production targets for portioning, meal bagging, shipping and any other assigned activities Sets example of expected work pace for the entire line Line Integrity Identifies and escalates any disruptive behavior (e. g. excessive talking or slow work pace) on the line to a Supervisor and moves associates as needed to improve the line’s output Conflict Resolution Works to quickly and calmly resolve conflicts between associates on the line Escalates issues between production associates to production supervisor / manager when needed General Responsibilities Follows the facility GMPs and helps enforce them throughout the facility Ensures safe working conditions for all team members and corrects and/or escalates safety risks when identified Supports the efforts of the company to maintain our food safety system (SQF) and quality programs This position requires 0% travel. Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities. General high school degree, or equivalent, (e. g. GED). Strong attendance and performance record as a Home Chef production associate is required for this position More About Us Perks and Benefits Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order! Medical, dental, vision, life and disability insurance available Paid holidays, sick time and vacation time 401k program Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses How We Work Together We are humble team players. We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input. We are pragmatic next-level thinkers. We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking. We take ownership. We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals. Be at Home at Home Chef We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you’ll be able to bring your whole self to an inclusive and enjoyable workplace. We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at hr@homechef.com. Home Chef offers the base salary range as posted below, with the exact offer depending on factors such as geographic location, experience, skills, and internal equity. While compensation is within the provided range, it is not typical for offers to be made at the upper end. In addition to base salary, Home Chef provides a comprehensive benefits package, including healthcare coverage, 401k match, and paid time off. Maryland Pay Range $21.75—$21.75 USD To view the California Applicant Notice click here", "summaryDescription" : "Production Lead - Day Shift at Home Chef. Skills: Production planning, Team leadership, Quality control. Guide production associates. Lead production employees", "postedDate" : "2026-06-14T03:04:42.239", "createdAt" : "2026-06-14T03:04:42.239", "lastUpdated" : "2026-06-15T08:13:32.329", "ingestTimestamp" : "2026-06-14T03:04:42.239", "mongoId" : "6a2c6cfd74d8ee00a091c9eb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 43680, "salaryAnnualMax" : 43680, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Portioning", "Meal bagging", "Shipping line setup", "Production planning", "Team leadership", "Quality control", "Process management", "Resource planning", "Continuous improvement", "Meal solutions", "Kitting", "Shipping" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Food & Beverage", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30778af292fd229c02504f", "title" : "Customer Experience Representative", "company" : "Indigo Books & Music", "industry" : "Retail", "salary" : { "min" : 36000.0, "max" : 45000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Customer Experience Representative in Vancouver, Canada, adjusted for the retail industry and part-time employment." }, "location" : "Vancouver, BC, Canada", "locations" : [ "Vancouver", "BC", "Canada" ], "timestamp" : "2026-06-16T12:37:51.001", "fingerprint" : "b8c75add266925c7392bff968b1c63870fe7dc1fc32d9e588ae93beaac6dc05a", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IndigoBooksMusic/744000132228721-customer-experience-representative-", "externalId" : "744000132228721", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Vancouver", "state" : "British Columbia", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "49.2608724,-123.1139520" } ], "locationText" : "Vancouver, British Columbia, Canada", "employmentType" : "PART_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Support daily store operations, Conduct inventory cycle counts, Replenish stock, Manage product returns, Shelve products, Receive and process incoming merchandise, Use merchandising standards, Create a visually appealing store, Create a warm and welcoming environment, Add joy to customers' lives, Leverage product to tell stories, Engage and connect with customers, Curate specific product collections, Role model Indigo’s High Performance Characteristics, Seek information regarding new products, Seek information regarding promotions, Seek information regarding programs, Contribute to a safe environment, Respond to customer feedback, Hold self accountable, Hold others accountable, Own self-development, Provide continuous feedback to colleagues, Provide continuous feedback to Leadership Team, Share ideas to improve employee experience, Share ideas to improve customer experience", "teamCollaboration" : "Share ideas with Leadership Team", "continuousLearning" : "Willingness to learn new things; Be exposed to all aspects of the store", "specialRequirements" : "Early morning start time, Late night start time, Evening availability, Weekend availability, Holiday availability, Overnight availability", "outcomesObjectives" : "Create an exceptional customer experience; Create an exceptional employee experience", "qualificationsBasic" : "Ability to be mobile on the sales floor, Ability to lift medium to large items up to 40 pounds, Availability to work a flexible schedule, Bilingualism (French/English) required for positions in Québec", "qualificationsPreferred" : "Experience in specialty retail, Experience in a retail environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place. OUR GUIDING PRINCIPLES Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day. * We Will Hire, Inspire, Promote and Retain the Best * We Will Be Customer Centric * We Will Be Entrepreneurial * We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment * We Will Be Committed to True and Shared Value Creation * We Will Be Systems Thinking, Data Driven and AI enabled You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand. WHAT YOU’LL DO * Support the daily operations of the store, before or after the store closes (5AM or 10PM start time) * Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise * Use merchandising standards to create a visually appealing, stimulating store * Create a warm and welcoming environment in our stores * Add joy to our customers' lives * Leverage our product to tell stories * Engage and connect with our customers on the floor * Curate specific product collections for each customer you meet * Role model Indigo’s High Performance Characteristics * Seek information regarding new products, promotions and programs * Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers * Take accountability to respond to customer feedback in a timely manner * Hold self and others accountable * Own self-development and provide continuous feedback to colleagues and Leadership Team * Share ideas with Leadership Team on how to improve the employee and customer experience ## Qualifications * Experience in specialty retail or a retail environment preferred but not required * Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store * Demonstrated commitment to creating an exceptional employee and customer experience * Ability to be mobile on the sales floor for extended periods of time * Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques * Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role) * Bilingualism (French/English) is required for all positions in Québec; other languages an asset ## Additional Information At Indigo, all applications submitted are reviewed in detail by our HR team. In certain aspects of the hiring process artificial intelligence (AI) tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination. At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [talent@indigo.ca](mailto:talent@indigo.ca) This posting is for a current opportunity within Indigo", "summaryDescription" : "Customer Experience Representative at Indigo Books & Music. Support daily store operations. Conduct inventory cycle counts", "postedDate" : "2026-06-15T15:04:26.000", "createdAt" : "2026-06-16T01:39:03.519", "lastUpdated" : "2026-06-16T12:37:51.001", "ingestTimestamp" : "2026-06-16T01:39:03.519", "mongoId" : "6a30778af292fd229c02504f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a25146674d8ee00a00bb829", "title" : "Case Manager with Italian and English", "company" : "Amazon Czech Republic Services s.r.o.", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 700000.0, "max" : 950000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Case Manager in Prague, Czech Republic, adjusted for the E-Commerce industry and remote work." }, "location" : "CZE", "locations" : [ "CZE" ], "timestamp" : "2026-06-16T04:20:55.592", "fingerprint" : "0f5a30b5e3895e6b52fe8e022e29ae5548bcfff9985e352f69ef138cde755d84", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10440066/apply", "externalId" : "0efe3392-17fd-40eb-8778-d7f3b9579cc6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Romania", "continent" : "eu", "workMode" : "remote" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Romania; Poland; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Leave management", "Disability management", "Benefit administration" ], "hardSkillsList" : [ "Adjudicate leaves", "Review medical documentation", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Solve problems", "Facilitate ramp-back plan", "Educate managers", "Educate business partners", "Communicate updates", "Ensure compliance", "Maintain system records", "Coordinate with HR", "Coordinate with Safety", "Coordinate with Legal", "Coordinate with Payroll", "Coordinate with Benefits" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Adjudicate leaves", "level" : "intermediate" }, { "name" : "Review medical documentation", "level" : "intermediate" }, { "name" : "Leverage duration guidelines", "level" : "intermediate" }, { "name" : "Troubleshoot issues", "level" : "intermediate" }, { "name" : "Remove barriers", "level" : "intermediate" }, { "name" : "Solve problems", "level" : "intermediate" }, { "name" : "Facilitate ramp-back plan", "level" : "intermediate" }, { "name" : "Educate managers", "level" : "intermediate" }, { "name" : "Educate business partners", "level" : "intermediate" }, { "name" : "Communicate updates", "level" : "intermediate" }, { "name" : "Ensure compliance", "level" : "intermediate" }, { "name" : "Maintain system records", "level" : "intermediate" }, { "name" : "Coordinate with HR", "level" : "intermediate" }, { "name" : "Coordinate with Safety", "level" : "intermediate" }, { "name" : "Coordinate with Legal", "level" : "intermediate" }, { "name" : "Coordinate with Payroll", "level" : "intermediate" }, { "name" : "Coordinate with Benefits", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Case management, Disability and Leave, Employee relations", "majorSkillsList" : [ "Case management", "Disability and Leave", "Employee relations" ], "coreResponsibilities" : "Initiate inquiries about leave, Respond to inquiries about leave, Initiate inquiries about disability events, Respond to inquiries about disability events, Initiate inquiries about benefits, Respond to inquiries about benefits, Initiate inquiries about options, Respond to inquiries about options, Provide holistic case management services, Review medical documentation, Adjudicate leaves, Comply with leave plans, Comply with federal laws, Comply with state laws, Comply with benefit plans, Leverage duration guidelines, Use best practice tools, Use Amazon resources, Oversight of leave event, Critically assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Seek to remove barriers, Respond to employee impacting issues, Ensure right communication occurs, Identify problems, Solve problems, Facilitate smooth return to work, Facilitate ramp-back plan, Educate managers on employee concerns, Educate managers on employee needs, Educate business partners on employee concerns, Educate business partners on employee needs, Communicate regular updates to employees, Communicate regular updates to stakeholders, Ensure compliance with standard work, Ensure compliance with regulations, Ensure compliance with company policy, Maintain system records, Consult with third party administrator, Coordinate with third party administrator, Partner with third party administrator, Consult with HR, Coordinate with HR, Partner with HR, Consult with Safety, Coordinate with Safety, Partner with Safety, Consult with Legal, Coordinate with Legal, Partner with Legal, Consult with Payroll, Coordinate with Payroll, Partner with Payroll, Consult with Benefits, Coordinate with Benefits, Partner with Benefits, Consult with team members, Coordinate with team members, Partner with team members, Consult with other departments, Coordinate with other departments, Partner with other departments, Consult with systems, Coordinate with systems, Partner with systems, Perform other duties as assigned", "teamCollaboration" : "Cross functional environment; Coordinate with third party administrator; Coordinate with HR; Coordinate with Safety; Coordinate with Legal; Coordinate with Payroll; Coordinate with Benefits; Coordinate with team members; Coordinate with other departments", "domainKnowledge" : "Leave of absence; Disability life events; Accommodation services; Federal laws; State laws; Benefit plans", "domainList" : [ "leave-of-absence", "disability-life-events", "accommodation-services", "federal-laws", "state-laws", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave of absence", "Disability life events", "Accommodation services", "Federal laws", "State laws", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint", "Case management systems" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain system records; Accurate information; Timely documentation", "problemSolvingSkills" : "Problem solving; Troubleshoot issues; Identify problems; Solve problems; Critical thinking", "specialRequirements" : "Rotational shifts, Weekends, Weekdays", "qualificationsBasic" : "Bachelor's degree or equivalent experience, Customer service experience, Human Resource management experience, Case management experience, Leave & Disability management experience, Intermediate MS Word proficiency, Intermediate MS Excel proficiency, Intermediate MS Access proficiency, Intermediate MS Outlook proficiency, Intermediate MS PowerPoint proficiency, Very good written Italian (B2 CEFR), Very good verbal Italian (B2 CEFR), Very good written English (B2 CEFR), Very good verbal English (B2 CEFR)", "qualificationsPreferred" : "Critical thinking for problem solving, Relationship building, Influencing others, Cross functional environment experience, Time management, Ownership of deliverables, Demonstrated communication skills, Prior Leave experience, Prior Accommodation's experience, Case management systems experience, Reviewing cases for eligibility, Determining appropriate leave pay benefits, Determining appropriate disability pay benefits, Establishing case management plan, Executing case management plan, Guidance to employees on leave, Guidance to managers on leave, Guidance on disability plan, Guidance on accommodation, Guidance on human resources, Guidance on benefits, Guidance on employee matters, Working multiple projects independently, Working cases independently, Experience in changing priorities environment, Working with confidential information", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.* (!) Please submit your CV in English. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned • Being able to work on rotational shifts in both weekends and weekdays Basic Qualifications: - Bachelor’s degree from accredited university or equivalent experience - Experience in customer service or Human Resource management or Case management or Leave & Disability management role - Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - Very good proficiency in written and verbal in Italian (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - Ability to apply critical thinking and identify issues for problem solving - Ability to build strong relationships and influence others while working in a cross functional environment - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodation’s experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - Experience working multiple projects or cases independently in environment with changing priorities - Experience working with confidential information. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with Italian and English at Amazon Czech Republic Services s.r.o.. Skills: Case management, Disability and Leave, Employee relations. Initiate inquiries about leave. Respond to inquiries about leave", "postedDate" : "2026-06-14T20:21:35.450", "createdAt" : "2026-06-14T20:21:35.450", "lastUpdated" : "2026-06-16T04:20:55.592", "ingestTimestamp" : "2026-06-14T20:21:35.450", "mongoId" : "6a25146674d8ee00a00bb829", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10440066/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Adjudicate leaves", "Review medical documentation", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Solve problems", "Facilitate ramp-back plan", "Educate managers", "Educate business partners", "Communicate updates", "Ensure compliance", "Maintain system records", "Coordinate with HR", "Coordinate with Safety", "Coordinate with Legal", "Coordinate with Payroll", "Coordinate with Benefits", "Critical thinking", "Case management", "Disability and Leave", "Employee relations", "Leave management", "Disability management", "Benefit administration", "Leave of absence", "Disability life events", "Accommodation services", "Federal laws", "State laws", "Benefit plans", "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint", "Case management systems" ], "skillCount" : 36, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30a1fbf292fd229c117a67", "title" : "Customer Experience Coordinator", "company" : "Veterinary Emergency Group", "industry" : "Healthcare", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Customer Experience Coordinator in Boulder, United States, adjusted for the Healthcare industry and company size." }, "location" : "Boulder, Colorado, United States", "locations" : [ "Boulder", "Colorado", "United States" ], "timestamp" : "2026-06-16T10:55:55.536", "fingerprint" : "96905034d4fd241920813a1ad9004ec800b9a29e2f9c41585e167075393fcdb8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/veterinaryemergencygroupst/jobs/6018871004?gh_jid=6018871004", "externalId" : "6018871004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Boulder", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.0149856,-105.2705450" } ], "locationText" : "Boulder, Colorado, United States", "professionalSkills" : [ "Customer service", "Patient care", "Financial guidance", "End-of-life decisions" ], "hardSkillsList" : [ "Payment processing", "Information protection" ], "softSkillsList" : [ "Empathetic", "People-centric" ], "hardSkills" : [ { "name" : "Payment processing", "level" : "intermediate" }, { "name" : "Information protection", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathetic" }, { "name" : "People-centric" } ], "majorSkills" : "Customer experience, Customer communication, Problem resolution", "majorSkillsList" : [ "Customer experience", "Customer communication", "Problem resolution" ], "coreResponsibilities" : "Greet every customer, Oversee customer communications, Record communication details accurately, Route urgent medical calls, Deliver personalized experiences, Look for creative ways to say yes, Listen with empathy, Resolve concerns quickly, Anticipate issues before escalation, Keep nurses and doctors updated, Provide confidential guidance, Process payments accurately, Protect personal information, Protect financial information, Follow up with customers, Check on pet's care, Strengthen customer relationships, Celebrate special moments, Capture special moments, Create lasting connections", "teamCollaboration" : "Work with nurses; Work with doctors", "domainKnowledge" : "Veterinary emergency medicine; Financial options; End-of-life decisions", "domainList" : [ "veterinary-emergency-medicine", "financial-options", "end-of-life-decisions" ], "domainSpecificKnowledge" : [ "Veterinary emergency medicine", "Financial options", "End-of-life decisions" ], "toolProficiency" : [ "Practice management software" ], "communicationSkills" : "Customer communications", "documentationSkills" : "Record details accurately", "continuousLearning" : "Learning opportunities; Mentorship", "innovationCreativity" : "Creative ways to say yes", "problemSolvingSkills" : "Resolve concerns quickly; Anticipate issues", "specialRequirements" : "Work nights, Work weekends, Work holidays, Work in noisy environment, Work with unpleasant odors", "outcomesObjectives" : "Perfecting the experience; Strengthen relationships; Create lasting connections", "qualificationsBasic" : "2+ years customer service experience, Advanced computer programs knowledge, Practice management software knowledge, Highly organized, Attention to detail, Able to interact positively, Multitasker, High emotional intelligence, Adaptable, Amenable in high stakes environments, Willing to work in noisy environment, Willing to work with unpleasant odors, Availability nights, weekends, holidays", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU’LL DO Greet every customer with warmth and urgency, whether in person, over the phone, or online Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly Deliver personalized, memorable experiences—always looking for creative ways to say “yes” to customer needs Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate Keep nurses and doctors updated on customer needs for a seamless care experience. Provide confidential, compassionate guidance on financial options and end-of-life decisions Process payments accurately while protecting personal and financial information Follow up with customers after visits to check on their pet’s care and strengthen relationships Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED 2+ years of experience in a customer service role Advanced knowledge in computer programs and practice management software Highly organized, with strong attention to detail A strong communicator; able to interact positively with anyone and everyone A strong multitasker, able to thrive amid chaos High emotional intelligence, able to read a room and plan and act accordingly Adaptable and amenable in high stakes environments Must be willing to work in a noisy environment with strong or unpleasant odors Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Competitive compensation, including base and 401K match Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend. Clinical student loan repayment so you don’t need to worry about your student debt Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families Flexible work schedules to support your life outside of work Generous employee referral program, so our awesome people can bring in more awesome people And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.", "summaryDescription" : "Customer Experience Coordinator at Veterinary Emergency Group. Skills: Customer experience, Customer communication, Problem resolution. Greet every customer. Oversee customer communications", "postedDate" : "2026-06-16T03:16:28.528", "createdAt" : "2026-06-16T03:16:28.528", "lastUpdated" : "2026-06-16T10:55:55.536", "ingestTimestamp" : "2026-06-16T03:16:28.528", "mongoId" : "6a30a1fbf292fd229c117a67", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Payment processing", "Information protection", "Empathetic", "People-centric", "Customer experience", "Customer communication", "Problem resolution", "Customer service", "Patient care", "Financial guidance", "End-of-life decisions", "Veterinary emergency medicine", "Financial options", "Practice management software" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c95ab74d8ee00a098dabf", "title" : "Manager, Customer Experience", "company" : "Fanatics Betting & Gaming", "industry" : "Retail", "salary" : { "min" : 95000.0, "max" : 117000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Jersey City, New Jersey, United States", "locations" : [ "Jersey City", "New Jersey", "United States" ], "timestamp" : "2026-06-15T21:51:35.788", "fingerprint" : "08d8063b80a95f0abcb79d301c9c8034614846720a7d025be3cc55400d13770f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/fanaticsfbg/jobs/4231612009", "externalId" : "4231612009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Jersey City", "state" : "New Jersey", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7215682,-74.0474550" } ], "locationText" : "Jersey City, New Jersey, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "coreResponsibilities" : "Manage customer experience, Drive customer satisfaction, Ensure customer value realization, Build and maintain customer relationships, Focus on customer retention", "domainKnowledge" : "Sports betting; iGaming platform", "domainList" : [ "sports-betting", "igaming-platform" ], "domainSpecificKnowledge" : [ "Sports betting", "iGaming platform" ], "specialRequirements" : "In-person components for interview/onboarding, Multi-day cultural immersion in NYC", "qualificationsBasic" : "Must be able to obtain and maintain any required gaming licenses", "qualificationsPreferred" : "Advanced degree a plus", "workSiteFlexibility" : "Onsite", "rawDescription" : "About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U. S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. Overview As a Manager, Customer Experience at Fanatics Betting advanced degree a plus Additional Requirements Must be able to obtain and maintain any required gaming licenses as mandated by state regulatory bodies Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $95,000—$117,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.", "summaryDescription" : "Manager, Customer Experience at Fanatics Betting & Gaming. Manage customer experience. Drive customer satisfaction", "postedDate" : "2026-06-14T20:59:28.333", "createdAt" : "2026-06-14T20:59:28.333", "lastUpdated" : "2026-06-15T21:51:35.788", "ingestTimestamp" : "2026-06-14T20:59:28.333", "mongoId" : "6a2c95ab74d8ee00a098dabf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 117000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Sports betting", "iGaming platform" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Sports", "llmIndustryConfidence" : 0.95 }, { "id" : "693072a270f0b99d58ffb543", "title" : "HR Contact Center Associate with Italian and English", "company" : "Amazon Development Center (Romania) S.R.L. - A91", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 550000.0, "max" : 750000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for entry-level HR Contact Center Associates in Prague, Czech Republic, adjusted for the e-commerce industry and remote work." }, "location" : "ROU", "locations" : [ "ROU" ], "timestamp" : "2026-06-15T00:53:59.600", "fingerprint" : "095e5b0807e56617063f22d1863c0d98f0a5d1e6ffa569a2ad3997645e78ae9f", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3108815/apply", "externalId" : "8185a0c8-507b-4df2-a1c1-d73c5266782f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Romania", "continent" : "eu", "workMode" : "remote" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Romania; Poland; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Employee relations", "Talent management", "HR processes", "Organizational development" ], "hardSkillsList" : [ "Case management systems" ], "softSkillsList" : [ "Interpersonal skills", "Problem-solving skills" ], "hardSkills" : [ { "name" : "Case management systems", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" }, { "name" : "Problem-solving skills" } ], "majorSkills" : "Italian language, English language, HR support", "majorSkillsList" : [ "Italian language", "English language", "HR support" ], "coreResponsibilities" : "Handle HR queries in Italian and English, Resolve HR queries by referring to documentation, Escalate queries that cannot be resolved, Take ownership of employee contacts, Resolve contacts with customer focus, Identify gaps in supporting documentation, Identify gaps in internal processes, Identify areas for service improvement, Communicate with employees verbally, Communicate with employees in writing, Explain employee life-cycle queries, Resolve employee life-cycle queries, Seek employee feedback, Improve levels of service, Work on rotational shifts, Work weekends, Work weekdays, Work bank holidays, Process absence reporting requests", "teamCollaboration" : "Internal customers; Team Manager", "domainKnowledge" : "Employee life-cycle; Benefits; Payroll; Leave of absence; Data management; Onboarding; Terminations; Absence reporting", "domainList" : [ "employee-life-cycle", "benefits", "payroll", "leave-of-absence", "data-management", "onboarding", "terminations", "absence-reporting" ], "domainSpecificKnowledge" : [ "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations", "Absence reporting" ], "toolProficiency" : [ "Windows", "Microsoft Office", "Outlook", "Live chat" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Rotational shifts, Weekend work, Weekday work, Bank holiday work, Home office requirements, Quiet and private place to work, Reliable internet connection", "outcomesObjectives" : "Resolve HR queries; Improve levels of service", "qualificationsBasic" : "Proficiency in Italian (B2 CEFR), Proficiency in English (B2 CEFR), Computer skills (Windows, Microsoft Office, Outlook)", "qualificationsPreferred" : "Work experience in administration, Work experience in customer service/call center, Work experience in HR environment, Proficiency in additional European languages, Ability to work in international teams, Ability to work with confidential information, Flexibility to work in a fast-paced environment", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this can be a Home Office based role – it can be performed from any location within Romania, Poland, Slovakia and Czech Republic. * At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with Italian and English to join us. Reporting to a Team Manager, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. Key job responsibilities Responsibilities: - Handle and resolve HR queries in Italian and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. - Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. - Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. - Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. - Actively seeks employee feedback to improve levels of service. - Being able to work on rotational shifts in both weekends and weekdays, including bank holidays. Home Office Requirements: - A quiet and private place to work where you will not be disturbed. - Internet connection from a reliable provider with a speed of at least of 20 mbps download and 5 mbps upload as of Day 1 of your employment. Basic Qualifications: - Very good proficiency in written and verbal in Italian (B2 CEFR) and English (B2 CEFR). - Computer skills (Windows, Microsoft Office, Outlook) Preferred Qualifications: - Relevant work experience in administration, customer service/ call center or HR environment. - Very good proficiency in additional European languages - Ability to work in international teams where team members are in different locations and belong to different cultures - Ability to work with confidential information - Flexibility to work in a fast-paced environment - Good interpersonal, communication, time management, and problem-solving skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "HR Contact Center Associate with Italian and English at Amazon Development Center (Romania) S.R.L. - A91. Skills: Italian language, English language, HR support. Handle HR queries in Italian and English. Resolve HR queries by referring to documentation", "postedDate" : "2026-06-13T08:51:24.424", "createdAt" : "2026-06-13T08:51:24.424", "lastUpdated" : "2026-06-15T00:53:59.600", "ingestTimestamp" : "2026-06-13T08:51:24.424", "mongoId" : "693072a270f0b99d58ffb543", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3108815/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Case management systems", "Interpersonal skills", "Problem-solving skills", "Italian language", "English language", "HR support", "Employee relations", "Talent management", "HR processes", "Organizational development", "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations", "Absence reporting", "Windows", "Microsoft Office", "Outlook", "Live chat" ], "skillCount" : 22, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a30778af292fd229c025050", "title" : "Customer Experience Leader", "company" : "Indigo Books & Music", "industry" : "Retail", "salary" : { "min" : 35000.0, "max" : 55000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a part-time Customer Experience Leader in Yorkton, Canada, adjusted for lead seniority within the retail industry." }, "location" : "Yorkton, SK, Canada", "locations" : [ "Yorkton", "SK", "Canada" ], "timestamp" : "2026-06-16T10:42:01.220", "fingerprint" : "0959f68c8723993744c3acd1b33ac7ae58f14d997abaa4b31296f17f0d6789e8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IndigoBooksMusic/744000132076279-customer-experience-leader-part-time-yorkton-sask-", "externalId" : "744000132076279", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Yorkton", "state" : "Saskatchewan", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "51.2120450,-102.4612430" } ], "locationText" : "Yorkton, Saskatchewan, Canada", "employmentType" : "PART_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Budget management", "Cost centre management", "Talent management", "Talent acquisition" ], "softSkillsList" : [ "Leadership", "Change management" ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Change management" } ], "majorSkills" : "Customer experience, Sales plans, Store operations", "majorSkillsList" : [ "Customer experience", "Sales plans", "Store operations" ], "coreResponsibilities" : "Lead store operations, Execute work contributing to store operations, Execute work contributing to customer experience, Support achievement of strategic priorities, Ensure budget management, Ensure cost centre management, Contribute to achievement of sales plans, Contribute to profitability, Contribute to growth, Inspire customer-centric culture, Bring Indigo's mission to life, Meet customer needs, Open the store, Close the store, Manage daily store operations, Maintain visual standards, Achieve sales plans, Exceed sales plans, Ensure team is informed about products, Ensure team is informed about promotions, Ensure team is informed about programs, Support planning of work, Support prioritization of work, Support execution of work, Be responsible for facilities, Be responsible for maintenance, Be responsible for health and safety, Be responsible for loss prevention, Live High Performance Characteristics, Inspire High Performance Characteristics, Lead Story Telling culture, Practice Feedback, Role model Feedback, Practice Coaching, Role model Coaching, Participate in talent calibration, Contribute to talent management, Contribute to talent acquisition, Contribute to development of CER talent, Collaborate with others, Work cross functionally, Celebrate diversity of thought, Role model diversity of thought, Celebrate inclusion, Role model inclusion, Cultivate environment of trust, Enable people to bring best selves to work, Embrace change, Role model change, Foster environment where health and safety is top, Ensure health and safety of each other, Ensure health and safety of customers", "teamCollaboration" : "Store Leadership team; Cross functionally", "projectManagementSkills" : [ "Prioritization", "Planning", "Execution" ], "problemSolvingSkills" : "Systemic thinking", "specialRequirements" : "Ability to lift medium to large items", "outcomesObjectives" : "Achieve sales plans; Exceed sales plans; Long-term desired outcome of profitability; Long-term desired outcome of growth", "qualificationsBasic" : "1-2 years customer service experience, 1-2 years merchandising experience, 1-2 years operations role, Experience leading others, Knowledge of Provincial Health & Safety standards, Ability to lift up to 40 pounds, Minimum 25 Hours a week availability, Availability evenings and weekends, Availability early mornings, Availability holidays", "qualificationsPreferred" : "Demonstrated commitment to exceptional employee experience, Demonstrated commitment to exceptional customer experience, Performance orientated, Ability to exercise good business acumen, Ability to exercise systemic thinking, Ability to prioritize, Ability to plan, Ability to execute, Agile", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Current Indigo employees should apply through the Internal Mobility page using your @indigo.ca email address. Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture. WHO WE ARE * We love books and all things beautiful * We are Canada’s Cultural Department Store * Books are our heart and our soul and Great Books are JUST the Beginning… We play by the following rules: * We exist to add joy to our customers’ lives each and every time they interact with us and our products * Our job is to create joyful moments for our customers * We treat each other the way we’d treat a valued friend * We inspire each other to do our best work * We seek to ignite creativity and innovation every day * We give back to the communities in which we operate WHAT YOU’LL DO: The Customer Experience Leader (CEL) is a member of the Store’s Leadership Team and is responsible for leading and executing work that contributes to the Store's operations and customer experience. Talent in the role supports the achievement of strategic priorities that are cascaded from the Retail Strategic Initiatives to the Store and Functional level. The CEL ensures budget and cost centre management while contributing to the achievement of the Store’s sales plans and long-term desired outcome of profitability and growth. In this role, you’ll: * Work collaboratively with the Store Leadership team to inspire a customer-centric culture bringing to life Indigo’s mission while incorporating both physical and online channels to meet the customer needs * Be responsible for the opening and closing of the store, the daily store operations, customer experience, maintaining visual standards and achieving or exceeding sales plans * Ensure the team is well informed about the products that Indigo carries, promotions and programs * Support the planning, prioritization and execution of the work you and the team are doing * Be responsible for the facilities, maintenance, health and safety and loss prevention of the store on the shift you are leading * Live and inspire Indigo's High Performance Characteristics and lead a Story Telling culture * Practice and role model Feedback and Coaching - The Indigo Way * Participate in talent calibration and contribute to talent management and acquisition activities to support Indigo’s goal to build strong teams and attract and develop the best talent * Contribute to the development of CER talent * Collaborate with others and work cross functionally while celebrating and role modelling diversity of thought and inclusion * Cultivate an environment of trust where the opinions, voices, and well-being of employees are valued, enabling people to bring their best selves to work * Embrace and role model change * Foster an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers ## Qualifications WHO YOU ARE: * 1-2 years of experience in a customer service, merchandising or operations role * Demonstrated commitment to creating an exceptional employee and customer experience * Experience leading others * Performance orientated * Ability to exercise good business acumen and systemic thinking that supports meaningful decisions * Ability to prioritize, plan and execute while being agile * Knowledge of Provincial Health & Safety standards * Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques * Minimum 25 Hours a week availability that includes evenings and weekends and could include early mornings and holidays ## Additional Information At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at 1 (888) 881-3177 (toll free) or Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process. WELCOME HOME", "summaryDescription" : "Customer Experience Leader at Indigo Books & Music. Skills: Customer experience, Sales plans, Store operations. Lead store operations. Execute work contributing to store operations", "postedDate" : "2026-06-14T19:41:29.000", "createdAt" : "2026-06-16T01:31:34.424", "lastUpdated" : "2026-06-16T10:42:01.220", "ingestTimestamp" : "2026-06-16T01:31:34.424", "mongoId" : "6a30778af292fd229c025050", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Leadership", "Change management", "Customer experience", "Sales plans", "Store operations", "Budget management", "Cost centre management", "Talent management", "Talent acquisition", "Prioritization", "Planning", "Execution" ], "skillCount" : 12, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30689af292fd229cfc494e", "title" : "Customer Experience Leader", "company" : "Indigo Books & Music", "industry" : "Retail", "salary" : { "min" : 35000.0, "max" : 50000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a part-time Customer Experience Leader in Yorkton, Canada, adjusted for lead seniority within the retail industry." }, "location" : "Yorkton, SK, Canada", "locations" : [ "Yorkton", "SK", "Canada" ], "timestamp" : "2026-06-16T10:31:46.362", "fingerprint" : "3ff31c008a9159a2ca60409d8ae7d2ececd5dd679dd278c1ee752787975633a9", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IndigoBooksMusic/744000132076279-customer-experience-leader-part-time-yorkton-sask-", "externalId" : "744000132076279", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Yorkton", "state" : "Saskatchewan", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "51.2120450,-102.4612430" } ], "locationText" : "Yorkton, Saskatchewan, Canada", "employmentType" : "PART_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Budget management", "Cost centre management", "Talent management", "Talent acquisition" ], "hardSkillsList" : [ "Visual standards maintenance", "Health and safety", "Loss prevention" ], "softSkillsList" : [ "Customer-centric", "Story Telling", "Feedback", "Coaching", "Diversity of thought", "Inclusion", "Trust", "Change" ], "hardSkills" : [ { "name" : "Visual standards maintenance", "level" : "intermediate" }, { "name" : "Health and safety", "level" : "intermediate" }, { "name" : "Loss prevention", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer-centric" }, { "name" : "Story Telling" }, { "name" : "Feedback" }, { "name" : "Coaching" }, { "name" : "Diversity of thought" }, { "name" : "Inclusion" }, { "name" : "Trust" }, { "name" : "Change" } ], "majorSkills" : "Customer experience, Sales plans achievement, Store operations", "majorSkillsList" : [ "Customer experience", "Sales plans achievement", "Store operations" ], "coreResponsibilities" : "Lead store operations, Execute work contributing to store operations, Execute work contributing to customer experience, Support achievement of strategic priorities, Ensure budget management, Ensure cost centre management, Contribute to achievement of sales plans, Contribute to profitability, Contribute to growth, Inspire customer-centric culture, Bring Indigo's mission to life, Meet customer needs, Open store, Close store, Manage daily store operations, Maintain visual standards, Achieve sales plans, Exceed sales plans, Inform team about products, Inform team about promotions, Inform team about programs, Support planning of work, Support prioritization of work, Support execution of work, Manage facilities, Manage maintenance, Manage health and safety, Manage loss prevention, Inspire High Performance Characteristics, Lead Story Telling culture, Practice Feedback, Practice Coaching, Participate in talent calibration, Contribute to talent management, Contribute to talent acquisition, Contribute to development of CER talent, Collaborate with others, Work cross functionally, Celebrate diversity of thought, Role model diversity of thought, Celebrate inclusion, Role model inclusion, Cultivate environment of trust, Enable people to bring best selves to work, Embrace change, Role model change, Foster environment where health and safety is top, Ensure health and safety of each other, Ensure health and safety of customers", "teamCollaboration" : "Store Leadership team; Cross functionally; With others", "projectManagementSkills" : [ "Prioritization", "Planning", "Execution" ], "problemSolvingSkills" : "Systemic thinking", "specialRequirements" : "Ability to lift medium to large items", "outcomesObjectives" : "Achieve sales plans; Exceed sales plans; Long-term profitability; Long-term growth", "qualificationsBasic" : "1-2 years customer service experience, 1-2 years merchandising experience, 1-2 years operations experience, Experience leading others, Knowledge of Provincial Health & Safety standards, Ability to lift up to 40 pounds, Minimum 25 hours a week availability, Availability includes evenings and weekends", "qualificationsPreferred" : "Demonstrated commitment to exceptional employee experience, Demonstrated commitment to exceptional customer experience, Performance oriented, Ability to exercise good business acumen, Ability to exercise systemic thinking, Ability to prioritize, Ability to plan, Ability to execute, Agile, Availability includes early mornings, Availability includes holidays", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Current Indigo employees should apply through the Internal Mobility page using your @indigo.ca email address. Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture. WHO WE ARE * We love books and all things beautiful * We are Canada’s Cultural Department Store * Books are our heart and our soul and Great Books are JUST the Beginning… We play by the following rules: * We exist to add joy to our customers’ lives each and every time they interact with us and our products * Our job is to create joyful moments for our customers * We treat each other the way we’d treat a valued friend * We inspire each other to do our best work * We seek to ignite creativity and innovation every day * We give back to the communities in which we operate WHAT YOU’LL DO: The Customer Experience Leader (CEL) is a member of the Store’s Leadership Team and is responsible for leading and executing work that contributes to the Store's operations and customer experience. Talent in the role supports the achievement of strategic priorities that are cascaded from the Retail Strategic Initiatives to the Store and Functional level. The CEL ensures budget and cost centre management while contributing to the achievement of the Store’s sales plans and long-term desired outcome of profitability and growth. In this role, you’ll: * Work collaboratively with the Store Leadership team to inspire a customer-centric culture bringing to life Indigo’s mission while incorporating both physical and online channels to meet the customer needs * Be responsible for the opening and closing of the store, the daily store operations, customer experience, maintaining visual standards and achieving or exceeding sales plans * Ensure the team is well informed about the products that Indigo carries, promotions and programs * Support the planning, prioritization and execution of the work you and the team are doing * Be responsible for the facilities, maintenance, health and safety and loss prevention of the store on the shift you are leading * Live and inspire Indigo's High Performance Characteristics and lead a Story Telling culture * Practice and role model Feedback and Coaching - The Indigo Way * Participate in talent calibration and contribute to talent management and acquisition activities to support Indigo’s goal to build strong teams and attract and develop the best talent * Contribute to the development of CER talent * Collaborate with others and work cross functionally while celebrating and role modelling diversity of thought and inclusion * Cultivate an environment of trust where the opinions, voices, and well-being of employees are valued, enabling people to bring their best selves to work * Embrace and role model change * Foster an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers ## Qualifications WHO YOU ARE: * 1-2 years of experience in a customer service, merchandising or operations role * Demonstrated commitment to creating an exceptional employee and customer experience * Experience leading others * Performance orientated * Ability to exercise good business acumen and systemic thinking that supports meaningful decisions * Ability to prioritize, plan and execute while being agile * Knowledge of Provincial Health & Safety standards * Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques * Minimum 25 Hours a week availability that includes evenings and weekends and could include early mornings and holidays ## Additional Information At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at 1 (888) 881-3177 (toll free) or Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process. WELCOME HOME", "summaryDescription" : "Customer Experience Leader at Indigo Books & Music. Skills: Customer experience, Sales plans achievement, Store operations. Lead store operations. Execute work contributing to store operations", "postedDate" : "2026-06-14T19:41:29.000", "createdAt" : "2026-06-16T00:29:12.924", "lastUpdated" : "2026-06-16T10:31:46.362", "ingestTimestamp" : "2026-06-16T00:29:12.924", "mongoId" : "6a30689af292fd229cfc494e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Visual standards maintenance", "Health and safety", "Loss prevention", "Customer-centric", "Story Telling", "Feedback", "Coaching", "Diversity of thought", "Inclusion", "Trust", "Change", "Customer experience", "Sales plans achievement", "Store operations", "Budget management", "Cost centre management", "Talent management", "Talent acquisition", "Prioritization", "Planning", "Execution" ], "skillCount" : 21, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Lead", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "68c2e43bf8b1b0376634c8eb", "title" : "HR Contact Center Associate with Italian and English", "company" : "Amazon Czech Republic Services s.r.o.", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 550000.0, "max" : 750000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for entry-level HR Contact Center Associates in Prague, Czech Republic, adjusted for the e-commerce industry and remote work." }, "location" : "Prague, Prague, CZE", "locations" : [ "Prague, Prague, CZE" ], "timestamp" : "2026-06-15T01:33:23.034", "fingerprint" : "5d1b92f50b504db7d4a4f4df1d6e36d5d3869da5dd1e689d7846568c9ad15194", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3072007/apply", "externalId" : "d8ce0717-3e08-4e18-a3b3-36ee22284ae2", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "state" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0864234,14.4156772" }, { "country" : "Romania", "continent" : "eu", "workMode" : "remote" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Prague, Czech Republic; Romania; Poland; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer focus", "Service improvement" ], "hardSkillsList" : [ "Employee life-cycle queries", "Absence reporting" ], "softSkillsList" : [ "Interpersonal skills", "Problem-solving skills" ], "hardSkills" : [ { "name" : "Employee life-cycle queries", "level" : "intermediate" }, { "name" : "Absence reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" }, { "name" : "Problem-solving skills" } ], "majorSkills" : "Italian language, English language, HR support", "majorSkillsList" : [ "Italian language", "English language", "HR support" ], "coreResponsibilities" : "Handle HR queries in Italian and English, Refer to documentation for query resolution, Escalate unresolved queries, Take ownership of employee contacts, Resolve contacts with customer focus, Identify gaps in documentation, Identify gaps in internal processes, Identify areas for service improvement, Communicate verbally with employees, Communicate in writing with employees, Explain employee life-cycle queries, Resolve employee life-cycle queries, Seek employee feedback, Improve levels of service, Work on rotational shifts, Work weekends, Work weekdays, Work bank holidays", "teamCollaboration" : "International teams; Different locations; Different cultures", "domainKnowledge" : "Employee life-cycle; Benefits; Payroll; Leave of absence; Data management; Onboarding; Terminations; Absence reporting", "domainList" : [ "employee-life-cycle", "benefits", "payroll", "leave-of-absence", "data-management", "onboarding", "terminations", "absence-reporting" ], "domainSpecificKnowledge" : [ "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations", "Absence reporting" ], "toolProficiency" : [ "Windows", "Microsoft Office", "Outlook", "Live chat" ], "communicationSkills" : "Verbal communication; Written communication", "specialRequirements" : "Quiet and private place to work, Internet speed 20 mbps download, Internet speed 5 mbps upload, Rotational shifts", "outcomesObjectives" : "Resolve HR queries; Improve levels of service", "qualificationsBasic" : "Very good proficiency in Italian (B2 CEFR), Very good proficiency in English (B2 CEFR), Computer skills (Windows, Microsoft Office, Outlook)", "qualificationsPreferred" : "Relevant work experience in administration, Relevant work experience in customer service/call center, Relevant work experience in HR environment, Very good proficiency in additional European languages, Ability to work in international teams, Ability to work with confidential information, Flexibility to work in a fast-paced environment", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this can be a Home Office based role – it can be performed from any location within Romania, Poland, Slovakia and Czech Republic. * At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with Italian and English to join us. Reporting to a Team Manager, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. Key job responsibilities Responsibilities: - Handle and resolve HR queries in Italian and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. - Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. - Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. - Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. - Actively seeks employee feedback to improve levels of service. - Being able to work on rotational shifts in both weekends and weekdays, including bank holidays. Home Office Requirements: - A quiet and private place to work where you will not be disturbed. - Internet connection from a reliable provider with a speed of at least of 20 mbps download and 5 mbps upload as of Day 1 of your employment. Basic Qualifications: Basic qualifications: - Very good proficiency in written and verbal in Italian (B2 CEFR) and English (B2 CEFR). - Computer skills (Windows, Microsoft Office, Outlook) Preferred Qualifications: Preferred qualifications: - Relevant work experience in administration, customer service/ call center or HR environment. - Very good proficiency in additional European languages - Ability to work in international teams where team members are in different locations and belong to different cultures - Ability to work with confidential information - Flexibility to work in a fast-paced environment - Good interpersonal, communication, time management, and problem-solving skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "HR Contact Center Associate with Italian and English at Amazon Czech Republic Services s.r.o.. Skills: Italian language, English language, HR support. Handle HR queries in Italian and English. Refer to documentation for query resolution", "postedDate" : "2026-06-13T07:38:44.435", "createdAt" : "2026-06-13T07:38:44.435", "lastUpdated" : "2026-06-15T01:33:23.034", "ingestTimestamp" : "2026-06-13T07:38:44.435", "mongoId" : "68c2e43bf8b1b0376634c8eb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3072007/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Employee life-cycle queries", "Absence reporting", "Interpersonal skills", "Problem-solving skills", "Italian language", "English language", "HR support", "Customer focus", "Service improvement", "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations", "Windows", "Microsoft Office", "Outlook", "Live chat" ], "skillCount" : 20, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "68b706987fc9a711f0f6fe23", "title" : "HR Contact Center Associate with Dutch and English", "company" : "Amazon Corporate Services Poland Sp. z o.o. - J82", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "PLN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level HR Contact Center Associate in Poland, adjusted for the technology industry and the specified work locations." }, "location" : "POL", "locations" : [ "POL" ], "timestamp" : "2026-06-15T02:48:08.411", "fingerprint" : "c0d2c612f22d85e6483edc8d0c421f5870d427c418ded0ef66388914f79df6a2", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3052293/apply", "externalId" : "25ff911f-1e5f-44ca-896a-82f292313458", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Poland", "continent" : "eu", "workMode" : "onsite" }, { "country" : "Slovakia", "continent" : "eu", "workMode" : "onsite" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "Poland; Slovakia; Czech Republic", "employmentType" : "FULL_TIME", "minimumEducation" : "High school or equivalent", "professionalSkills" : [ "Employee relations", "HR processes", "Organizational development", "Customer focus" ], "hardSkillsList" : [ "Dutch language", "English language", "Payroll processing", "Data management", "Onboarding", "Terminations processing", "Absence reporting" ], "softSkillsList" : [ "Interpersonal skills", "Time management", "Problem-solving skills" ], "hardSkills" : [ { "name" : "Dutch language", "level" : "intermediate" }, { "name" : "English language", "level" : "intermediate" }, { "name" : "Payroll processing", "level" : "intermediate" }, { "name" : "Data management", "level" : "intermediate" }, { "name" : "Onboarding", "level" : "intermediate" }, { "name" : "Terminations processing", "level" : "intermediate" }, { "name" : "Absence reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" }, { "name" : "Time management" }, { "name" : "Problem-solving skills" } ], "majorSkills" : "HR Contact Center, Dutch and English, Employee lifecycle queries", "majorSkillsList" : [ "HR Contact Center", "Dutch and English", "Employee lifecycle queries" ], "coreResponsibilities" : "Handle HR queries in Dutch, Handle HR queries in English, Resolve HR queries, Refer to documentation, Escalate unresolved queries, Take ownership of employee contacts, Resolve contacts with customer focus, Identify gaps in documentation, Identify gaps in internal processes, Identify areas for service improvement, Communicate verbally with employees, Communicate in writing with employees, Explain employee queries, Resolve employee concerns, Seek employee feedback, Improve levels of service, Work on rotational shifts, Work weekends, Work weekdays, Work bank holidays", "teamCollaboration" : "International teams; Different locations; Different cultures", "domainKnowledge" : "Employee lifecycle; Benefits; Payroll; Leave of absence; Data management; Onboarding; Terminations", "domainList" : [ "employee-lifecycle", "benefits", "payroll", "leave-of-absence", "data-management", "onboarding", "terminations" ], "domainSpecificKnowledge" : [ "Employee lifecycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations" ], "toolProficiency" : [ "Microsoft Office", "Live chat" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Standard operating procedures", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Rotational shifts, Weekends, Weekdays, Bank holidays", "qualificationsBasic" : "Experience in human resources, Experience with customer service, Experience with Microsoft Office products, High school or equivalent", "qualificationsPreferred" : "Relevant work experience in administration, Relevant work experience in customer service, Relevant work experience in call center, Relevant work experience in HR environment, Very good proficiency in additional European languages, Ability to work in international teams, Ability to work with confidential information, Flexibility to work in a fast-paced environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "This role can be performed from any location within Poland, Slovakia and Czech Republic. * At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with Dutch and English to join us. Reporting to a Team Manager, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. Responsibilities: - Handle and resolve HR queries in Dutch and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. - Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. - Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. - Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. - Actively seeks employee feedback to improve levels of service. - Being able to work on rotational shifts in both weekends and weekdays, including bank holidays. Key job responsibilities Basic Qualifications: Experience in human resources Experience with customer service Experience with Microsoft Office products and applications High school or equivalent Experience in confidential environments Preferred Qualifications: • Relevant work experience in administration, customer service/ call center or HR environment. • Very good proficiency in additional European languages • Ability to work in international teams where team members are in different locations and belong to different cultures • Ability to work with confidential information • Flexibility to work in a fast-paced environment • Good interpersonal, communication, time management, and problem-solving skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "HR Contact Center Associate with Dutch and English at Amazon Corporate Services Poland Sp. z o.o. - J82. Skills: HR Contact Center, Dutch and English, Employee lifecycle queries. Handle HR queries in Dutch. Handle HR queries in English", "postedDate" : "2026-06-13T07:33:53.441", "createdAt" : "2026-06-13T07:33:53.441", "lastUpdated" : "2026-06-15T02:48:08.411", "ingestTimestamp" : "2026-06-13T07:33:53.441", "mongoId" : "68b706987fc9a711f0f6fe23", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3052293/apply", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Dutch language", "English language", "Payroll processing", "Data management", "Onboarding", "Terminations processing", "Absence reporting", "Interpersonal skills", "Time management", "Problem-solving skills", "HR Contact Center", "Dutch and English", "Employee lifecycle queries", "Employee relations", "HR processes", "Organizational development", "Customer focus", "Employee lifecycle", "Benefits", "Payroll", "Leave of absence", "Terminations", "Microsoft Office", "Live chat" ], "skillCount" : 24, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a1ae88e58b93c861e9b23fa", "title" : "Sr. Customer Care Associate (Bilingual English/French)", "company" : "Hyundai Capital Canada", "industry" : "Banking", "salary" : { "min" : 60000.0, "max" : 85000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Sr. Customer Care Associate in Toronto, Canada, adjusted for mid-seniority, full-time employment in the FinTech industry." }, "location" : "Canada-Ontario-Toronto", "locations" : [ "Canada-Ontario-Toronto" ], "timestamp" : "2026-06-16T04:25:39.290", "fingerprint" : "9912f09215ea0ce38c2e07ebb155566300493c662918428c189fb5200c56bc04", "source" : "taleo", "language" : "en", "applyUrl" : "https://hyundaicapital.taleo.net/careersection/ex/jobdetail.ftl?job=116886", "externalId" : "116886", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Toronto", "state" : "Ontario", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "43.6534817,-79.3839347" } ], "locationText" : "Toronto, Ontario, Canada", "minimumEducation" : "College Diploma or University degree", "experienceMinYears" : 3, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "coreResponsibilities" : "Answer incoming calls and emails, Update servicing system with notes, Identify customer questions and concerns, Provide effective solutions, Maintain high level of professionalism, Establish positive rapport with customers, Meet or exceed key performance indicators, Problem solve customer issues, Turn frustrated customers into repeat customers, Handle complaints and escalations, Escalate matters to appropriate teams, Follow-up with customers on resolution status, Work on ad-hoc requests, Assist with ad-hoc coaching and training, Manage customer care queues, Generate ad-hoc letters, Perform other servicing related tasks", "teamCollaboration" : "Team oriented", "domainKnowledge" : "Automotive finance", "domainList" : [ "automotive-finance" ], "domainSpecificKnowledge" : [ "Automotive finance" ], "problemSolvingSkills" : "Problem solve", "specialRequirements" : "Rotating shifts, Flexible work hours", "outcomesObjectives" : "Meet department SLAs; Ensure team meets SLAs", "qualificationsBasic" : "3+ years customer facing role, Bilingual French Canadian/English", "qualificationsPreferred" : "Call center environment experience, Automotive finance experience, Corporate work environment experience", "remoteFriendly" : false, "rawDescription" : "Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Motors Finance and Genesis Finance. Though a network of over 400 Hyundai and Kia dealerships nationwide, we provide indirect vehicle financing and leasing solutions to consumers and commercial customers. Employee Value Prop and Culture: Our employees contribute every day to a culture that is fast-paced, dynamic, energized, agile, and collaborative. From our various employee programs to the unique design of our offices, we strive to foster a connected, fun, positive and rewarding company culture where employees feel appreciated for their contributions, proud of their company, and passionately invested in HCCA's success. Global One Company: Many countries. One identity. Hyundai Capital has offices across the world, including South Korea, the United States, China, the United Kingdom, Germany, Russia, and Brazil. Our work environments are designed with specific themes in mind to achieve a consistent global identity that reflects our values: simplicity, collaboration, elements of nature and symmetry. Position Summary: The Sr. Customer Care Associate will be responsible for providing exceptional customer service experience by efficiently answering phone calls, emails, and escalation cases for all Hyundai, Kia and Genesis brands. The associate in this expanded role will be responsible for meeting the department SLAs while ensuring the team members are able to meet theirs. Also, the associate will facilitate ad-hoc coaching and training to other customer care associates. In addition, the associate will support the Manager, Customer Care with various assigned tasks. The Associate will work the rotating shifts between the hours of 8: 30 am to 8 pm EST. Duties & Responsibilities: Answer incoming calls and emails regarding lease and loan accounts in an efficient manner. Update the servicing system with detailed and clear notes after each call Identify customer’s questions, concerns, and complaints in a compassionate, prompt and courteous manner and provide effective solutions. Maintain a high level of professionalism with customers and establish a positive rapport with every customer Meet or exceed the key performance indicators Impact the company's bottom line by problem solving and turning frustrated customers into repeat customers Handle complaints and escalations when necessary. Escalate matters to appropriate teams or departments as needed. Follow-up with customers and/or dealers on complaint and/or question resolution status. Working on ad-hoc requests from Manager etc… Assist with Ad-hoc coaching and training sessions for new hires Manage Customer Care Queues, ad-hoc letter generation and other Servicing related tasks. Work Experience: 3+ years of experience in customer facing role, or call center environment preferred Automotive finance experience a plus Experience in corporate work environment preferred Education: College Diploma or University degree preferred Knowledge, Skills & Abilities: Bi-Lingual French Canadian/English required. Ability to communicate clearly both verbally and written in both languages. Demonstrated ability to build positive productive relationships with a variety of internal and external stakeholders; along with the ability to gain cooperation and commitment from others. Self-starter who is team oriented and results driven. Capacity to work flexible work hours, which may include day, evening and weekend shifts Ability to work independently and proactively problem solve. Hyundai Capital Canada Inc. is committed to acknowledge applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. This posting is for an active, existing vacancy. Hyundai Capital Canada is currently hiring for this role and applications are being reviewed as part of a live recruitment process. Canada-Ontario-Toronto", "summaryDescription" : "Sr. Customer Care Associate (Bilingual English/French) at Hyundai Capital Canada. Answer incoming calls and emails. Update servicing system with notes", "createdAt" : "2026-06-14T19:57:54.287", "lastUpdated" : "2026-06-16T04:25:39.290", "ingestTimestamp" : "2026-06-14T19:57:54.287", "mongoId" : "6a1ae88e58b93c861e9b23fa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Automotive finance" ], "skillCount" : 1, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306006f292fd229cf84698", "title" : "Customer Experience Specialist", "company" : "Access Systems", "industry" : "Technology", "salary" : { "max" : 24.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Waukee, Iowa, United States", "locations" : [ "Waukee", "Iowa", "United States" ], "timestamp" : "2026-06-16T06:41:42.824", "fingerprint" : "2d400010421e410bee08587195faefca04febe098c9f8453bebc2fbf26138e47", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/accesssystemsadminsales/jobs/5164638007", "externalId" : "5164638007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Waukee", "state" : "Iowa", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.6118485,-93.8845129" } ], "locationText" : "Waukee, Iowa, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "experienceMaxYears" : 3, "coreResponsibilities" : "Support customer communication, Support customer follow-up, Connect with customers by phone, Connect with customers by email, Partner with Account Managers, Coordinate follow-up, Maintain accurate customer records, Maintain activity notes", "teamCollaboration" : "Partner with Account Managers", "documentationSkills" : "Documenting customer interactions; Documenting updates", "continuousLearning" : "Continuous Training Opportunities; Career Advancement", "problemSolvingSkills" : "Manage multiple customer requests; Follow through to resolution", "qualificationsBasic" : "1-3 years customer service experience, 1-3 years administration experience, 1-3 years office support experience, Manage multiple customer requests, Follow through to resolution, Attention to detail documenting interactions, Attention to detail documenting updates", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Job Type: Full-Time Job Location: Onsite – Waukee Office Hours: Monday-Friday, 8am-5pm Access Systems, a dynamic and fast-growing company, is hiring a Customer Experience Specialist, to support our customers and ensure consistent, high-quality experience. This is a customer-facing support role focused on communication, follow-up, and keeping day-to-day requests moving. Compensation up to $24/hour based on experience. What You’ll Be Doing: Support customer communication and follow-up tied to quotes, orders, and ongoing requests. Connect with customers by phone and email for check-ins, updates, and routine needs. Partner with Account Managers to help coordinate follow-up and keep communication consistent. Maintain accurate customer records and activity notes in our systems. What We’re Looking for: 1-3 years of experience in customer service, administration, or office support. Ability to manage multiple customer requests and follow through to resolution. Strong attention to detail when documenting customer interactions and updates. Join Our Team and Enjoy: Full Benefits Package, including Medical, Dental, and Vision Insurance. Matching 401(k) Retirement Savings Plan. Continuous Training Opportunities and Career Advancement. Company Events, Team Events, Holiday Banquets, and Incentive Trips. Position located in our state-of-the-art campus in Waukee that includes an onsite gym, employee lounge, and much more. At Access, we prioritize what matters most to your career: stability, a fast-paced environment, constant learning, and a driven team focused on success. As a consistent Top Workplace with an employee-centric culture, we genuinely care about our people and provide transparent leadership with a growth-oriented vision. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company. Our culture fosters a perfect blend of ambition and playfulness, empowering our team members to achieve personal and professional growth while enjoying the journey. With competitive salaries, comprehensive benefits, a matching 401K retirement savings plan, continuous training opportunities, and clear paths for career advancement, Access Systems is the right fit for your career aspirations.", "summaryDescription" : "Customer Experience Specialist at Access Systems. Support customer communication. Support customer follow-up", "postedDate" : "2026-06-15T23:21:29.516", "createdAt" : "2026-06-15T23:21:29.516", "lastUpdated" : "2026-06-16T06:41:42.824", "ingestTimestamp" : "2026-06-15T23:21:29.516", "mongoId" : "6a306006f292fd229cf84698", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 49920, "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca0cf74d8ee00a09a35e6", "title" : "Material Handler - Day Shift", "company" : "Form Energy", "industry" : "Manufacturing Operations", "salary" : { "min" : 42500.0, "max" : 57500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for Material Handler in Weirton, United States, adjusted for mid-seniority and manufacturing industry." }, "location" : "Weirton, WV", "locations" : [ "Weirton, WV" ], "certifications" : [ "Recertified on forklift" ], "timestamp" : "2026-06-15T09:07:54.638", "fingerprint" : "6e0a13fc5ad717c5f19ddd2a82ca105044d3e786fd3e8dd2a528613645c59bb7", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/formenergy/46306721-3242-4bb9-880c-417dd71917a7/application", "externalId" : "46306721-3242-4bb9-880c-417dd71917a7", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Weirton", "state" : "West Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.4002396,-80.5899788" } ], "locationText" : "Weirton, West Virginia, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Receive incoming shipments, Unload, inspect, organize components, Log and distribute hardware, Safely store components, Support shipping of items, Wrap items for shipment, Log items for shipment, Mark items for shipment, Load freight shipments, Pull orders from warehouse, Deliver material to production, Collaborate with logistics providers, Collaborate with service providers", "teamCollaboration" : "Support all teammates; Support all departments; Work with all members", "domainKnowledge" : "Energy storage; Battery manufacturing", "domainList" : [ "energy-storage", "battery-manufacturing" ], "domainSpecificKnowledge" : [ "Energy storage", "Battery manufacturing" ], "toolProficiency" : [ "Electronic inventory system", "Oracle", "SAP", "Microsoft Dynamics 365" ], "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Other duties as assigned", "qualificationsBasic" : "Regularly lift up to 50 lbs, Willingness to learn forklift, Frequent bending, stooping, sitting, standing", "qualificationsPreferred" : "Prior forklift experience, Prior Warehouse/Inventory Control experience, WMS/ERP system experience, Freight and parcel shipping experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you ready to build America’s energy future? Form Energy is an American manufacturing and energy technology company. We’re revolutionizing energy storage with cost-effective, multi-day technology designed to keep the electric grid secure and reliable, even during extended periods of stress. By strengthening the electric system and reimagining what’s possible, we’re giving clean energy a whole new form! In recent years, Form Energy has earned a number of accolades, including being named by TIME as a “Best Invention”, MIT Technology Review as a “Top Climate Tech Company To Watch”, and Fast Company as “One of the Next Big Things In Tech”. We are making rapid progress on our mission of delivering energy storage for a better world, and our team is growing just as rapidly to meet demand. We have signed contracts with leading electric utilities across the United States and production of our iron-air batteries is underway at our first high-volume manufacturing facility in West Virginia. Working for Form Energy is more than just a job, it’s a chance to be part of something extraordinary. And now - right as we significantly scale up battery manufacturing - might be the most exciting moment in the company’s history to join. We are assembling a team of highly talented and driven individuals across the country. Driven by our core values of humanity, excellence, and creativity, our team is determined to deliver on our mission and transform the energy landscape for the better. Feeling energized to make a meaningful impact on the world? Then keep reading - you’ve come to the right place. ROLE DESCRIPTION We are looking for a Material Handler to support our manufacturing and warehousing operations. Reporting to the Warehouse Manager, you will be responsible for making sure our facility runs smoothly and to support operations. The ideal candidate will be both able to execute day-to-day operations activities with minimal supervision and bring a team first approach to supporting all Form Energy teammates and departments. Bringing a positive attitude and aptitude for problem solving, you will work closely with all members of the Form Energy team to provide a great and safe place to work. This is an exciting opportunity for a self-motivated individual to shape and be part of the growth of a fast-moving technology start-up with breakthrough technology and an incredible mission! WHAT YOU'LL DO: - Receive incoming shipments with an electronic inventory system to ensure proper quantities of hardware and consumables inventory. - Unload, inspect, organize, log and distribute or safely store components and hardware. - Support the shipping of items including wrapping, logging, marking items, for shipment, loading freight shipments. - Pull orders from the warehouse area and help to deliver material to the production area utilizing forklift. - Collaborate and communicate with logistics and service providers involved in shipping and receiving of products. - Expected to regularly lift up to 50 lbs and other duties as assigned. WHAT YOU'LL BRING: - Prior forklift experience preferred, willingness to learn and be recertified on forklift required. - Prior Warehouse/Inventory Control experience preferred. - WMS/ERP (Enterprise Resource Planning) system experience, such as Oracle, SAP, Microsoft Dynamics 365 highly preferred. - Freight and parcel shipping experience preferred. - Experience working hands-on with frequent bending, stooping, sitting and standing. - Strong communication skills within a group of peers and the broader organization. - Flexible person with the ability to shift gears quickly and come back to the original task as needed. - Organized and detail-oriented individual. WHERE YOU'LL WORK: This role is based at Form Factory 1 in Weirton, WV—an easy commute from the city of Pittsburgh, PA. This 550,000-square-foot facility is our hub for high-volume battery production and a leader in the new era of American energy manufacturing. #LI-Onsite #LI-JM2 Humanity is a cornerstone of Form Energy’s culture, and we make sure our compensation and benefits reflect that. Form Energy offers competitive salaries, stock options, and a holistic benefits package to ensure all employees have what they need to thrive while working here. When it comes to you and your family’s health, we cover 100% of medical, dental, and vision premiums for full-time employees - and 80% of healthcare premiums for dependents. This starts from day one. We also offer at least 12 weeks of paid leave for new parents (up to 20 weeks for birthing parents), and generous vacation policies to give employees time to recharge when needed. To build America’s energy future, we need everyone at the table. We are proud to be an equal opportunity employer, and encourage candidates from all backgrounds to apply to our open jobs. If you may require reasonable accommodations to participate in our interview process, please contact accommodations@formenergy.com. Requests for accommodations will be treated with discretion. Form Energy is committed to maintaining the privacy of our applicants. Please be aware that we will never solicit sensitive personal information such as Social Security numbers or bank account details during the recruiting or hiring process.", "summaryDescription" : "Material Handler - Day Shift at Form Energy. Receive incoming shipments. Unload, inspect, organize components", "createdAt" : "2026-06-14T04:11:19.535", "lastUpdated" : "2026-06-15T09:07:54.638", "ingestTimestamp" : "2026-06-14T04:11:19.535", "mongoId" : "6a2ca0cf74d8ee00a09a35e6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42500, "salaryAnnualMax" : 57500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Energy storage", "Battery manufacturing", "Recertified on forklift", "Electronic inventory system", "Oracle", "SAP", "Microsoft Dynamics 365" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "68b706987fc9a711f0f6fe08", "title" : "HR Contact Center Associate with German and English", "company" : "Amazon Czech Republic Services s.r.o. - G88", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 550000.0, "max" : 750000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level HR Contact Center Associate in Prague, Czech Republic, adjusted for the e-commerce industry and bilingual (German/English) requirements." }, "location" : "CZE", "locations" : [ "CZE" ], "timestamp" : "2026-06-14T23:38:53.081", "fingerprint" : "97ae79321f92a88d1033c8fa24657d74bd0766603c395ddcdc6fa5d9df383375", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3052580/apply", "externalId" : "3f190907-88c1-4585-bb7c-bbec64603925", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Romania", "continent" : "eu", "workMode" : "remote" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Romania; Poland; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Employee life-cycle queries", "Absence reporting" ], "hardSkillsList" : [ "German language", "English language" ], "softSkillsList" : [ "Customer focus" ], "hardSkills" : [ { "name" : "German language", "level" : "intermediate" }, { "name" : "English language", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer focus" } ], "majorSkills" : "German, English, HR Support", "majorSkillsList" : [ "German", "English", "HR Support" ], "coreResponsibilities" : "Handle HR queries in German, Handle HR queries in English, Resolve HR queries, Refer to documentation, Escalate where queries cannot be resolved, Take ownership of employee contacts, Resolve employee contacts with customer focus, Identify gaps in supporting documentation, Identify gaps in internal processes, Identify areas for customer service improvement, Communicate verbally with employees, Communicate in writing with employees, Explain employee queries, Resolve employee concerns, Seek employee feedback, Improve levels of service, Work on rotational shifts, Work weekends, Work weekdays, Work bank holidays", "teamCollaboration" : "International teams; Different locations; Different cultures", "domainKnowledge" : "Employee life-cycle; Benefits; Payroll; Leave of absence; Data management; Onboarding; Terminations", "domainList" : [ "employee-life-cycle", "benefits", "payroll", "leave-of-absence", "data-management", "onboarding", "terminations" ], "domainSpecificKnowledge" : [ "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations" ], "toolProficiency" : [ "Windows", "Microsoft Office", "Outlook", "Live chat" ], "communicationSkills" : "Verbal communication; Written communication", "specialRequirements" : "Rotational shifts, Weekends, Weekdays, Bank holidays", "outcomesObjectives" : "Resolve HR queries; Improve customer service", "qualificationsBasic" : "Very good proficiency in German (B2 CEFR), Very good proficiency in English (B2 CEFR), Computer skills (Windows, Microsoft Office, Outlook)", "qualificationsPreferred" : "Relevant work experience in administration, Relevant work experience in customer service/ call center, Relevant work experience in HR environment, Very good proficiency in additional European languages, Ability to work in international teams, Ability to work with confidential information, Flexibility to work in a fast-paced environment, Good interpersonal skills, Good communication skills, Good time management skills, Good problem-solving skills", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with German and English to join us. Reporting to a Team Manager, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. *This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic. * Responsibilities: - Handle and resolve HR queries in German and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. - Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. - Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. - Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. - Actively seeks employee feedback to improve levels of service. - Being able to work on rotational shifts in both weekends and weekdays, including bank holidays. What we offer: · Life & Disability Insurance · Supplementary Pension Plan · MultiSport Card · Employee Assistance Program · Family-building benefit · Parent Support Program · Family Care · Employee Discount Code · Business Travel Insurance · Amazon Extras Key job responsibilities Basic Qualifications: Basic qualifications: - Very good proficiency in written and verbal in German (B2 CEFR) and English (B2 CEFR). - Computer skills (Windows, Microsoft Office, Outlook) Preferred Qualifications: Preferred qualifications: - Relevant work experience in administration, customer service/ call center or HR environment. - Very good proficiency in additional European languages - Ability to work in international teams where team members are in different locations and belong to different cultures - Ability to work with confidential information - Flexibility to work in a fast-paced environment - Good interpersonal, communication, time management, and problem-solving skills. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "HR Contact Center Associate with German and English at Amazon Czech Republic Services s.r.o. - G88. Skills: German, English, HR Support. Handle HR queries in German. Handle HR queries in English", "postedDate" : "2026-06-13T03:42:26.375", "createdAt" : "2026-06-13T03:42:26.375", "lastUpdated" : "2026-06-14T23:38:53.081", "ingestTimestamp" : "2026-06-13T03:42:26.375", "mongoId" : "68b706987fc9a711f0f6fe08", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3052580/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "German language", "English language", "Customer focus", "German", "English", "HR Support", "Employee life-cycle queries", "Absence reporting", "Employee life-cycle", "Benefits", "Payroll", "Leave of absence", "Data management", "Onboarding", "Terminations", "Windows", "Microsoft Office", "Outlook", "Live chat" ], "skillCount" : 19, "jobCategory" : "human-resources", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a305653f292fd229cf27c8b", "title" : "Assistant Store Manager - Day Shift", "company" : "Serv-U-Success", "industry" : "M0067 - Monroe, MI", "salary" : { "min" : 18.0, "max" : 20.0, "currency" : "USD", "frequency" : "per-hour-wage" }, "location" : "Monroe, MI", "locations" : [ "Monroe, MI" ], "timestamp" : "2026-06-16T14:02:04.238", "fingerprint" : "066f8fdc748c93fbf44b5fa4d920a06aa00ad807826d9f0c8faa22778614512a", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/serv-u-success/2410f411-b363-4228-93bd-74de06c642f0/apply", "externalId" : "2410f411-b363-4228-93bd-74de06c642f0", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Monroe", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.9153358,-83.5135665" } ], "locationText" : "Monroe, Michigan, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Merchandising skills" ], "softSkillsList" : [ "Leadership" ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Sales, Revenue generation, Client relationships, Deal closure", "majorSkillsList" : [ "Sales", "Revenue generation", "Client relationships", "Deal closure" ], "coreResponsibilities" : "Function as Manager on Duty, Assure proper staffing, Prioritize work needing completion, Demonstrate merchandising skills, Maintain presentation of dry grocery product, Maintain on shelf availability, Assess current store status, Assist in deploying resources, Schedule resources to support daily requirements, Maintain flexibility within planned budgets, Maintain clean backroom, Perform receipt of product, Perform put-away of product, Perform issue of product, Determine accurate Balance On Hand, Read all Serv-U policies, Understand all Serv-U policies, Follow all Serv-U policies", "teamCollaboration" : "Collaborate with Store Manager", "domainKnowledge" : "Dry grocery product", "domainList" : [ "dry-grocery-product" ], "domainSpecificKnowledge" : [ "Dry grocery product" ], "toolProficiency" : [ "Personal devices" ], "continuousLearning" : "Coached and trained to become a Store Manager; Mentoring and training associates", "problemSolvingSkills" : "Quickly assess current store status", "specialRequirements" : "May be asked to travel to a different location(s), Valid driver’s license may be required, Proof of auto insurance may be required, Department of motor vehicles check may be required", "qualificationsBasic" : "High School diploma or GED, 2 - 5 years in a service industry, Some supervisory or leadership experience preferred, Reliable and regular attendance, Open availability, Able to work both weekdays and weekends, Able to work holidays", "qualificationsPreferred" : "Additional education a plus", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## Description - Starting at $18.00/hr, up to $20.00/hr (based on experience) - Full-Time, Day Shift 6am-2:30pm - Availability needed on weekdays and weekends Wonder what it's like working at Serv-U-Success? Check out this video: https://youtu.be/A5-Fova_4us Do you strive to become a leader? Do you enjoy mentoring and training others? If so, the Assistant Store Manager position at Serv-U-Success may be the right job for you. As an Assistant Store Manager, you would be actively coached and trained to become a Store Manager. This position helps mentor and train your less experienced associates and demonstrates effective work habits. Function as the “Manager on Duty” in the absence of, or in collaboration with the Store Manager, assuring proper staffing and prioritization of work needing completion. ## Responsibilities Function as the “Manager on Duty” for the location, assuring proper staffing and prioritization of work needing completion. Demonstrate a high level of merchandising skills, across all categories, both shelf & off shelf displays. Maintaining the presentation and on shelf availability of dry grocery product represented by Serv-U-Success. Ability to quickly assess current store status, including shelf condition, holes, signage, and assist in deploying resources. Assist in the scheduling of resources to support daily requirements and to maintain flexibility within planned budgets. Help maintain a clean, orderly & efficient backroom, performing the receipt, put-away and issue of product and service materials, along with determining accurate Balance On Hand. May be assigned other responsibilities and projects. ## Additional Requirements Reliable and regular attendance in the stores. Work cannot be performed remotely. May be asked to travel to a different location(s), without delay. Read, understand, and follow all Serv-U policies and standard operating procedures as outlined in the electronic Employee Handbook and Visual Work Instructions. Must be able to perform the essential duties of this job with or without reasonable accommodation. May be assigned other responsibilities and projects as necessary. ## Qualifications High School diploma or GED. Additional education a plus. 2 - 5 years in a service industry, with some supervisory or leadership experience preferred. Results-oriented. Organized & methodical. Enjoy learning and change. Utilize technology – primarily personal devices (a weekly phone stipend is provided). Open availability – able to work both weekdays and weekends as well as holidays. Depending on the specific position, a valid driver’s license, proof of auto insurance, and a department of motor vehicles check may be required. ## Available benefits offered for full time employment 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance ## Additional Information At Serv-U-Success, our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves. We show our Values in everything we do: - Passion – We energize, engage, and inspire others because we love what we do and how we do it. - Empowerment – We have permission to take risks, be transparent, and do the right thing to serve our customers and team. - Innovation – We are relentlessly curious and determined to find a better way of doing things together. - Balance – We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do. - Teamwork – We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves. Our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves. We show our Values in everything we do: - Passion – We energize, engage, and inspire others because we love what we do and how we do it. - Empowerment – We have permission to take risks, be transparent, and do the right thing to serve our customers and team. - Innovation – We are relentlessly curious and determined to find a better way of doing things together. - Balance – We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do. - Teamwork – We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves. At Serv-U-Success, our values guide both our relationships and our actions. Each value reflects and reinforces our commitment to Equal Employment Opportunity. We believe in equality, affirming the worth and freedom of every individual, and treating all people with respect and dignity. In line with this philosophy, our policy is to ensure that Serv-U-Success complies with all state, federal, and local laws prohibiting discrimination based on race, color, religion, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other factor unrelated to a person's skills and job performance. This commitment applies to all employment practices, including hiring, firing, compensation, promotion, and other terms and conditions of employment. In alignment with our core values of passion, empowerment, innovation, balance, and teamwork, we are committed to fostering a workplace where every individual is valued for their unique contributions. We strive to make employment decisions based solely on qualifications, experience, and performance, ensuring fairness and promoting a culture of inclusivity. Our dedication to diversity is a reflection of our belief that the strength of our team comes from embracing differences, and that true success is built on respect for all individuals, regardless of race, color, creed, ethnicity, gender, age, sexual orientation, gender identity, or disabilities.", "summaryDescription" : "Assistant Store Manager - Day Shift at Serv-U-Success. Skills: Sales, Revenue generation, Client relationships, Deal closure. Function as Manager on Duty. Assure proper staffing", "postedDate" : "2026-06-15T18:02:31.538", "createdAt" : "2026-06-15T18:02:31.538", "lastUpdated" : "2026-06-16T14:02:04.238", "ingestTimestamp" : "2026-06-16T03:24:41.501", "mongoId" : "6a305653f292fd229cf27c8b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 20, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Leadership", "Sales", "Revenue generation", "Client relationships", "Deal closure", "Merchandising skills", "Dry grocery product", "Personal devices" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307ebaf292fd229c051d21", "title" : "Production Associate Impact Day Shift", "company" : "Cornerstone Building Brands", "industry" : "Building Materials", "salary" : { "min" : 1600.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Rocky Mount, VA, United States", "locations" : [ "Rocky Mount", "VA", "United States" ], "timestamp" : "2026-06-16T11:49:10.452", "fingerprint" : "c12e4bb7607e7ef00c179dc8a9a0cbc6ab5e89b285c5ade36e6d98e5150f271f", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/CornerstoneBuildingBrandsCareers/3743990013587406-production-associate-impact-day-shift", "externalId" : "3743990013587406", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Rocky Mount", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.9962007,-79.8909474" } ], "locationText" : "Rocky Mount, Virginia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at [http://cornerstonebuildingbrands.com](https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Furl.uk.m.mimecastprotect.com%2Fs%2F5UadCoYP9H2912xuVi3TpeFXo%3Fdomain%3Dcornerstonebuildingbrands.com%2F&data=05%7C02%7CRosario.RudaBart%40cielotalent.com%7C36055b5417fb4ad90ebc08de999e6992%7C323f7593ae224bc78318fac0fdaa533b%7C0%7C0%7C639117102832114484%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=yC4H2LaC7htzVouI2rceai6punZrtft5m2ybWjEksRw%3D&reserved=0). JOB DETAILS Base Pay Rate: $16.00 per hour DUTIES AND RESPONSIBILITIES The Production Associate is responsible for the fabrication and production of the component parts for the final assembly of windows. Successful candidates enjoy working in a fast-paced, physically demanding, and repetitive work environment, which includes heavy lifting or working with your hands. This job description is reflective of tasks that will be performed in a variety of departments. * Training period require working Monday through Friday 6a - 6p and could last up to 6 weeks approximately * Perform repetitive workstation operations to mass-produce windows, doors, and glass units * May support the window operations in delivering, wrapping, loading, and unloading of materials or windows * Perform any workstation function using hand or power tools, saws, welders, or routers * Understand and carry out verbal instructions * Read and carry out simple written instructions * Read work orders, labels, and schedules * Use a tape measure (will be asked to read measurements during interview), inspect, examine, and observe for product defects * Make fraction and decimal conversions * Operate any equipment needed to perform a job * Perform other duties as assigned * Provide on-the-job training to new employees ## Qualifications * Must be at least 18 years of age to apply * Must be authorized to work in the US * Must be able to pass a background check and drug test * Ability to carry out written or verbal instructions * Ability to stand for extended periods * Ability to lift up to 50 pounds on a continual basis above shoulder height and below the waist * Preferably with experience in manufacturing * Preferably with experience reading a tape measure ## Additional Information Address: 433 N. Main St. Rocky Mount Virginia 24151 Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment. Full-time is defined as regularly working 30+ hours per week. *Union programs may vary depending on the collective bargaining agreement All your information will be kept confidential according to EEO guidelines Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. Full-time is defined as regularly working 30+ hours per week. *Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster [here](https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf). You can also view Your Right to Work Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/IERRightToWorkPoster%20Eng_Es.pdf) along with This Organizations Participation in E-Verify Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf). If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. [California Consumer Privacy Act (CCPA) of 2018](https://protect-eu.mimecast.com/s/eNd6CWnRzfPyKNJu6xdQe?domain=cornerstonebuildingbrands.com) Must be at least 18 years of age to apply. Note to External Recruiters Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.", "summaryDescription" : "Production Associate Impact Day Shift at Cornerstone Building Brands", "postedDate" : "2026-06-11T19:31:48.000", "createdAt" : "2026-06-16T01:36:59.437", "lastUpdated" : "2026-06-16T11:49:10.452", "ingestTimestamp" : "2026-06-16T01:36:59.437", "mongoId" : "6a307ebaf292fd229c051d21", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 3328000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cc39874d8ee00a0a09c8e", "title" : "Customer Experience Agent", "company" : "loveholidays", "industry" : "Customer Experience", "salary" : { "min" : 28000.0, "max" : 35000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Experience Agent in London, United Kingdom, with adjustments for the travel industry and company size." }, "location" : "London", "locations" : [ "London" ], "timestamp" : "2026-06-16T01:57:26.427", "fingerprint" : "8634ffbc57c24b0345ad014be1aa14779c5b02b5dbdb0b82b79d620fb51a3374", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/loveholidays/dc929393-bd22-4643-83c4-df8b409e5ffd/application", "externalId" : "dc929393-bd22-4643-83c4-df8b409e5ffd", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "Web-based applications", "professionalSkills" : [ "Market insight", "Content quality assurance", "Chatbot training" ], "hardSkillsList" : [ "Translation", "Proofreading" ], "softSkillsList" : [ "Adaptability", "Negotiation" ], "hardSkills" : [ { "name" : "Translation", "level" : "intermediate" }, { "name" : "Proofreading", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Negotiation" } ], "majorSkills" : "Customer support, Social media engagement, Complaint resolution", "majorSkillsList" : [ "Customer support", "Social media engagement", "Complaint resolution" ], "coreResponsibilities" : "Manage outbound transactions, Resolve pre-booked holiday issues, Respond to customer inquiries, Engage on social media channels, Handle complex customer complaints, Serve as escalation channel, Conduct outbound calls, Provide market insights, Translate content, Vet documents, Train chatbot", "teamCollaboration" : "Marketing team; Tech team; International business", "domainKnowledge" : "Polish market knowledge; Customer trends", "domainList" : [ "polish-market-knowledge", "customer-trends" ], "domainSpecificKnowledge" : [ "Polish market knowledge", "Customer trends" ], "toolProficiency" : [ "Facebook", "Twitter" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Content translation; Document vetting", "continuousLearning" : "Individualised training budget", "problemSolvingSkills" : "Issue resolution", "outcomesObjectives" : "Build customer trust; Ensure service quality; Drive market knowledge", "qualificationsBasic" : "Native or near-native Polish fluency, Excellent English communication, Experience in high-volume customer service, Social media customer interaction experience", "qualificationsPreferred" : "Fluency in German", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Why loveholidays? At loveholidays - we trailblaze together. We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away. Here, we're doing things differently to open the world to everyone, and our Customer Experience team is at the forefront of driving cutting-edge innovation. Join our fast-growing business where your ideas are heard and new thinking shapes how millions book their holidays. You'll accelerate your growth in our fast-paced environment, tackling daily challenges and learning from inspiring leaders and teammates. Be empowered to create impact for our future by shaping the most-loved package holiday experience for millions. As we pursue ambitious plans to expand across Europe, you'll be part of a fun-loving international community achieving great things together. The impact you’ll have: The role of Customer Experience Agent is critical at loveholidays. You will be the voice of the company as we launch in Poland, providing dedicated support for outbound transactions before, during, and after their holidays. For this new market, we need a true all-rounder who is flexible and prepared to participate in many and varied activities, adapting quickly should the focus shift to handling inbound customer queries and any other relevant tasks. You will be building and maintaining customer trust in Poland, ensuring exceptional service quality, and driving cultural and market knowledge across the wider business. Your day-to-day: Customer Support & Escalations: - Outbound Transaction Management: Proactively manage and resolve issues related to pre-booked package holiday components for Polish customers (flights, hotels, transfers, etc.). - Social Media Engagement: Act as the primary responder for customer inquiries and engagement across social media channels, initially focusing on Facebook and Twitter, with the flexibility to expand to new channels as the market grows. - Complaint Resolution: Serve as the final escalation channel, handling complex customer complaints and issues efficiently and empathetically, including outbound calling when necessary to resolve urgent matters. Marketing, Content & Tech Support: - Market Insight: Support the Marketing team by providing valuable market insights, understanding customer trends, and sharing knowledge about what motivates customers in the Polish market. - Content & Quality Assurance: Support content teams with expert translations and vet both internal and customer-facing documents and web content for correct spelling and grammatical accuracy in Polish. - Chatbot Training: Collaborate with the Tech team to train our chatbot, Sandy, helping it to effectively learn and communicate fluently in Polish. Your skillset: - Language Fluency (Essential): Native or near-native level fluency in Polish, combined with excellent verbal and written communication in English. - Communication & Negotiation: Exceptional verbal communication skills, including the ability to conduct professional outbound calls for sensitive escalation cases. - Customer Service Experience: Previous experience in a high-volume customer service or contact centre environment, ideally in travel, but not a necessity. - Social Media Proficiency: Demonstrable experience in managing public customer interactions and resolving issues via social media platforms (Facebook, Twitter). - Attention to Detail: Meticulous approach to proofreading, translation, and data entry for content accuracy. - Strong Technical Abilities: Proficient in using web-based applications for multiple hotel suppliers, airlines, and our internal systems. - Adaptability: Ability to multi-task, prioritise, and manage time effectively in a fast-paced environment and adapt quickly to potential shifts toward handling inbound transactions. Desirable: - Fluency in Germany is highly beneficial. The interview journey: 1. Intro with a member of the Talent team - 30 minutes 2. Language vetting with a native language speaker - 15 minutes 3. Interview with Head of CX Germany & CX Operations Manager International - 1 hour Perks of joining us: Other than an amazing environment for you to grow, have impact and show the world your incredible skills, we offer the following benefits: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Enhanced maternity/paternity leave - Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.", "summaryDescription" : "Customer Experience Agent at loveholidays. Skills: Customer support, Social media engagement, Complaint resolution. Manage outbound transactions. Resolve pre-booked holiday issues", "createdAt" : "2026-06-14T21:05:12.400", "lastUpdated" : "2026-06-16T01:57:26.427", "ingestTimestamp" : "2026-06-14T21:05:12.400", "mongoId" : "6a2cc39874d8ee00a0a09c8e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Translation", "Proofreading", "Adaptability", "Negotiation", "Customer support", "Social media engagement", "Complaint resolution", "Market insight", "Content quality assurance", "Chatbot training", "Polish market knowledge", "Customer trends", "Facebook", "Twitter" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Travel", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c94bb74d8ee00a098b70a", "title" : "Registered Nurse- Day Shift", "company" : "ERC Pathlight", "industry" : "Healthcare", "salary" : { "min" : 40000.0, "max" : 49000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "CO-Den Willow", "locations" : [ "CO-Den Willow" ], "certifications" : [ "Registered Nurse License", "Basic Life Support certification" ], "timestamp" : "2026-06-15T03:46:40.470", "fingerprint" : "87185f8678f22772c88b5644cf65cfaf766caf11f6b7101d1badde89a7f70872", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/erc8585757pathlight53t353/jobs/4285220009", "externalId" : "4285220009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "professionalSkills" : [ "Clinical nursing care", "Care planning", "Administering treatment", "Evaluating patient response", "Discharge reconciliation", "Provider orders", "Phlebotomy", "Specimen processing", "Enteral feeding", "Intravenous fluids", "Wound care", "Patient charting", "Interdisciplinary coordination" ], "hardSkillsList" : [ "Nursing assessment", "Medication administration", "Nasogastric tube placement", "Intravenous access", "Patient monitoring" ], "hardSkills" : [ { "name" : "Nursing assessment", "level" : "intermediate" }, { "name" : "Medication administration", "level" : "intermediate" }, { "name" : "Nasogastric tube placement", "level" : "intermediate" }, { "name" : "Intravenous access", "level" : "intermediate" }, { "name" : "Patient monitoring", "level" : "intermediate" } ], "majorSkills" : "Patient care, Nursing, Treatment planning", "majorSkillsList" : [ "Patient care", "Nursing", "Treatment planning" ], "coreResponsibilities" : "Provide coordinated medical and clinical nursing care, Partner with interdisciplinary team, Provide professional nursing care, Perform nursing services, Perform initial intake assessment, Complete provider orders, Administer medications, Perform phlebotomy, Perform specimen processing, Perform point of care testing, Place/maintain nasogastric tubes, Administer enteral feeding, Place/maintain intravenous access, Administer intravenous fluids, Perform wound care, Document patient care, Supervise and delegate care, Communicate and coordinate care, Ensure care aligns with treatment plan, Participate in treatment team meetings, Document and report patient status, Participate in training, Respond to emergency situations", "teamCollaboration" : "Interdisciplinary treatment team", "domainKnowledge" : "Eating disorders; Mood disorders; Anxiety disorders; Trauma-related conditions; Mental health treatment", "domainList" : [ "eating-disorders", "mood-disorders", "anxiety-disorders", "trauma-related-conditions", "mental-health-treatment" ], "domainSpecificKnowledge" : [ "Eating disorders", "Mood disorders", "Anxiety disorders", "Trauma-related conditions", "Mental health treatment" ], "toolProficiency" : [ "Electronic medical record" ], "documentationSkills" : "Clinical documentation; Patient charting", "continuousLearning" : "Tuition reimbursement", "specialRequirements" : "Work on-call shifts", "outcomesObjectives" : "Meet needs of each assigned patient; Achieve patient outcome goals", "qualificationsBasic" : "Active Registered Nurse License, Basic Life Support certification, Ability to communicate effectively, Ability to remain calm, Ability to maintain patient confidentiality, At least 21 years of age", "qualificationsPreferred" : "1 year+ working with patients", "workSiteFlexibility" : "Onsite", "rawDescription" : "Who We Are At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same. As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery. Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope. Why Join Us When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always. Here, your work matters. Your ideas matter. You matter. If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here. Come build hope. Come save lives. Come grow with us. The Registered Nurse (RN) provides coordinated medical and clinical nursing care to meet the needs of each assigned patient within the ERC Pathlight system. They will partner with an interdisciplinary team to provide quality care and a consistently therapeutic milieu for all patients. As a leader of the health care team, the RN provides professional nursing care, utilizing sound clinical judgement, in alignment with ERC Pathlight’s established standards of care, policies, and procedures. They are expected to remain flexible, demonstrate effective, efficient care while maintaining quality, in alignment with ERC Pathlight’s vision, mission, and strategic plan. All teammates are expected to treat patients, families, and co-workers with dignity and respect. The RN may be required to work on-call shifts based on business needs, in accordance with applicable federal, state, and local labor laws. Essential duties and responsibilities: Performs a full range of nursing services including assessment, care planning, administering treatment, and evaluating patient response to care in accordance with the patient’s treatment plan Performs initial intake assessment of new patients and discharge reconciliation and education Places, receives, and completes provider orders per ERCP policy Administers medications via multiple routes in accordance with ERCP policy and provider orders Performs phlebotomy, specimen processing, and point of care testing in accordance with ERCP policy and laboratory vendor protocols Places/maintains nasogastric tubes and administers enteral feeding Places/maintains intravenous access and administers intravenous fluids Performs wound care Documents all direct patient care, monitoring, and observation in the electronic medical record Supervises and delegates care to Licensed Practical/Vocational Nurses and Behavioral Health Technicians Communicates and coordinates care with the interdisciplinary treatment team to develop and implement an individualized treatment plan for each assigned patient Ensures care provided aligns with the individualized treatment plan and patient outcome goals Participates in interdisciplinary treatment team meetings regarding patient progress toward treatment goals and planning for continued or changing clinical interventions Documents and reports to treatment team regarding patient status and progress Participates in training, teaching, and mentoring new nursing department teammates Responds to emergency situations until emergency medical services (EMS/911) arrive on scene Must haves: Active Registered Nurse License in state position is held (Required) Basic Life Support certification (Required) Ability to communicate effectively, both verbally and in writing (Required) Ability to remain calm in stressful situations (Required) Ability to maintain patient confidentiality (Required) Teammates working in a Colorado Residential Child Care facility (RCCF) must: be at least twenty-one (21) years of age or be at least eighteen (18) years of age and work directly under the supervision of a teammate over twenty-one (21) years of age (Required) Bonus qualities: 1 year+ working with patients in the mental health field (Preferred) The compensation range for this position is based upon candidate experience and market expectations. Colorado pay range $40—$49 USD What We Offer At ERC Pathlight, caring for people is our mission and that begins with caring for our own team. Your well-being matters, and our benefit program is designed to support every part of your life. We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career. We also recognize that mental health is part of every person’s experience. That’s why we strive to create a workplace where you feel supported, seen, and encouraged—personally, professionally, and at home. When you thrive, you can do your best work. And your best work changes lives.", "summaryDescription" : "Registered Nurse- Day Shift at ERC Pathlight. Skills: Patient care, Nursing, Treatment planning. Provide coordinated medical and clinical nursing care. Partner with interdisciplinary team", "postedDate" : "2026-06-13T22:24:14.083", "createdAt" : "2026-06-13T22:24:14.083", "lastUpdated" : "2026-06-15T03:46:40.470", "ingestTimestamp" : "2026-06-13T22:24:14.083", "mongoId" : "6a2c94bb74d8ee00a098b70a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 40000, "salaryAnnualMax" : 49000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Nursing assessment", "Medication administration", "Nasogastric tube placement", "Intravenous access", "Patient monitoring", "Patient care", "Nursing", "Treatment planning", "Clinical nursing care", "Care planning", "Administering treatment", "Evaluating patient response", "Discharge reconciliation", "Provider orders", "Phlebotomy", "Specimen processing", "Enteral feeding", "Intravenous fluids", "Wound care", "Patient charting", "Interdisciplinary coordination", "Eating disorders", "Mood disorders", "Anxiety disorders", "Trauma-related conditions", "Mental health treatment", "Registered Nurse License", "Basic Life Support certification", "Electronic medical record" ], "skillCount" : 29, "jobCategory" : "healthcare", "jobSubcategory" : "support", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2d13cf74d8ee00a0ae6cbf", "title" : "Customer Experience Manager", "company" : "Glade Optics", "industry" : "Outdoor & Apparel", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Retail industry in Breckenridge, United States, adjusted for seniority and company size." }, "location" : "Breckenridge, CO", "locations" : [ "Breckenridge", "CO" ], "timestamp" : "2026-06-16T05:26:21.462", "fingerprint" : "77d00180c2de5add68bb3d1975bcd18428c1b088d91a4e1e819f5b8384ac492b", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://the-digital-stronghold.breezy.hr/p/ebbbafc7aa2d-customer-experience-manager-glade-optics", "externalId" : "ebbbafc7aa2d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Breckenridge", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.4829124,-106.0465486" } ], "locationText" : "Breckenridge, Colorado, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join Glade Optics At Glade Optics, we", "summaryDescription" : "Customer Experience Manager at Glade Optics", "createdAt" : "2026-06-14T18:55:59.302", "lastUpdated" : "2026-06-16T05:26:21.462", "ingestTimestamp" : "2026-06-14T18:55:59.302", "mongoId" : "6a2d13cf74d8ee00a0ae6cbf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c772874d8ee00a093bdd4", "title" : "Customer Experience Specialist", "company" : "Xero", "industry" : "Marketing", "salary" : { "min" : 32000.0, "max" : 45000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Experience Specialist in Manchester, United Kingdom, with adjustments for the SaaS industry and company size." }, "location" : "UK: Manchester (Landmark, St Peter's Square, 1 Oxford St)", "locations" : [ "UK: Manchester (Landmark, St Peter's Square, 1 Oxford St)" ], "timestamp" : "2026-06-16T02:31:38.681", "fingerprint" : "1b1461d8af32ff9e1a96c71850d4ff749571b124021bd8708000c8f19e47dedb", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/xero/7afcac1b-9cbe-4aaf-83d8-1b0ac15c8b78/application", "externalId" : "7afcac1b-9cbe-4aaf-83d8-1b0ac15c8b78", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Problem-solving", "Resolution skills" ], "hardSkillsList" : [ "Accounting support", "Bookkeeping support" ], "softSkillsList" : [ "Adaptability" ], "hardSkills" : [ { "name" : "Accounting support", "level" : "intermediate" }, { "name" : "Bookkeeping support", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" } ], "majorSkills" : "Customer support, Customer service", "majorSkillsList" : [ "Customer support", "Customer service" ], "coreResponsibilities" : "Provide timely support, Provide high-quality support, Provide guidance to customers, Provide support for accounting queries, Provide support for bookkeeping queries, Demonstrate empathy, Actively listen, Deliver high customer satisfaction, Manage customer inquiries through to resolution, Accurately record case details, Escalate unresolved issues appropriately, Keep customers informed, Achieve quality targets, Achieve productivity targets, Ensure best-in-class customer experiences, Provide proactive support, Provide reactive support, Engage with customers proactively, Help customers maximise benefits, Make proactive outbound calls, Make reactive outbound calls, Resolve customer inquiries, Stay up-to-date with Xero product changes, Stay up-to-date with Xero training", "teamCollaboration" : "Work collaboratively; Assist team members; Collaborate with team members", "domainKnowledge" : "Accounting; Bookkeeping", "domainList" : [ "accounting", "bookkeeping" ], "domainSpecificKnowledge" : [ "Accounting", "Bookkeeping" ], "toolProficiency" : [ "Salesforce" ], "communicationSkills" : "Communicate clearly; Communicate concisely", "documentationSkills" : "Record case details", "continuousLearning" : "Stay up-to-date with Xero product changes; Stay up-to-date with Xero training", "problemSolvingSkills" : "Problem-solving skills; Resolution skills", "specialRequirements" : "Evening pay supplement", "outcomesObjectives" : "Achieve quality targets; Achieve productivity targets; Ensure best-in-class customer experiences", "qualificationsBasic" : "Prior experience in a service environment, Demonstrated ability to meet service levels, Demonstrated ability to meet quality targets, Proven problem-solving skills, Proven resolution skills, Commitment to following through, Commitment to resolving customer problems, Comfort and confidence in making proactive outbound calls, Comfort and confidence in making reactive outbound calls, Demonstrate initiative, Demonstrate self-management skills, Demonstrate flexibility, Embrace challenges, Adapt quickly to change, Proven team player, Willingness to assist other team members, Willingness to collaborate with other team members", "qualificationsPreferred" : "Experience isn't a perfect match", "remoteFriendly" : true, "workSiteFlexibility" : "Onsite", "rawDescription" : "The role & impact As a CX Specialist, you will be a passionate Xero brand ambassador , responsible for providing timely, high-quality support and guidance to customers of all levels, from beginners to experts. This includes providing support for accounting and bookkeeping queries. You will make an impact by demonstrating empathy, actively listening, and delivering consistently high customer satisfaction across all contact channels. The work requires resilience and adaptability. You will manage customer inquiries through to resolution, accurately recording case details in the case management system (e.g., Salesforce), and escalating unresolved issues appropriately while keeping customers informed. Success is measured by achieving quality and productivity targets and ensuring best-in-class customer experiences. The team & how they connect The Customer Experience (CX) team works collaboratively to provide proactive and reactive support to a diverse range of Xero users globally, including small business owners, bookkeepers, and accountants. They are dedicated to delighting customers and demonstrating the value Xero brings to their businesses , working 24/7 across various channels. The team is currently working on - Providing high-quality support across all channels, such as phone, email, and chat. - Proactively engaging with customers to help them maximise the benefits of Xero. - Making proactive and reactive outbound calls to manage and resolve customer inquiries. - Staying up-to-date with Xero product changes, training, and accurately recording case details. Where and how you can work We are looking to add Customer Experience Specialists to our team who will work one of the following schedules: - Tuesday through Saturday, 11:30AM - 8PM - Sunday through Thursday, 11:30AM - 8PM Please note that the anticipated start date will be in 10 August 2026. There will also be an evening pay supplement for shifts ending at 8:00 PM. Here are some of the things we are looking for, for this role - You bring prior experience in a service environment, having demonstrated the ability to meet service levels and quality targets. - You possess proven problem-solving and resolution skills, showing commitment to following through and resolving customer problems. - You can communicate clearly and concisely, both written and verbally. - You will have comfort and confidence in making proactive and reactive outbound calls. - You demonstrate initiative, self-management skills, and flexibility, embracing challenges and adapting quickly to change. - You are a proven team player with a willingness to assist and collaborate with other team members. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.", "summaryDescription" : "Customer Experience Specialist at Xero. Skills: Customer support, Customer service. Provide timely support. Provide high-quality support", "createdAt" : "2026-06-14T18:48:59.326", "lastUpdated" : "2026-06-16T02:31:38.681", "ingestTimestamp" : "2026-06-14T18:48:59.326", "mongoId" : "6a2c772874d8ee00a093bdd4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Accounting support", "Bookkeeping support", "Adaptability", "Customer support", "Customer service", "Problem-solving", "Resolution skills", "Accounting", "Bookkeeping", "Salesforce" ], "skillCount" : 10, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.98 }, { "id" : "6a25146674d8ee00a00bb82d", "title" : "Case Manager with Italian and English", "company" : "Amazon Development Center (Romania) S.R.L. - A91", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 750000.0, "max" : 1100000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Case Manager with Italian and English in Prague, Czech Republic, adjusted for the technology industry and remote work." }, "location" : "ROU", "locations" : [ "ROU" ], "timestamp" : "2026-06-15T10:52:48.896", "fingerprint" : "f1616d8c420cc77401387852b5a3fc529c802f0a1a9515d1c83ddb3ae296b55e", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10440062/apply", "externalId" : "98321e04-095d-4730-ba95-2690d7e6698f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Romania", "continent" : "eu", "workMode" : "remote" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Romania; Poland; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Talent management", "Employee relations", "HR processes", "Organizational development" ], "hardSkillsList" : [ "Adjudicate leaves", "Review medical documentation", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Solve problems", "Facilitate ramp-back plan", "Educate managers", "Educate business partners", "Communicate updates", "Maintain system records", "Coordinate with HR", "Coordinate with Safety", "Coordinate with Legal", "Coordinate with Payroll", "Coordinate with Benefits" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Adjudicate leaves", "level" : "intermediate" }, { "name" : "Review medical documentation", "level" : "intermediate" }, { "name" : "Leverage duration guidelines", "level" : "intermediate" }, { "name" : "Troubleshoot issues", "level" : "intermediate" }, { "name" : "Remove barriers", "level" : "intermediate" }, { "name" : "Solve problems", "level" : "intermediate" }, { "name" : "Facilitate ramp-back plan", "level" : "intermediate" }, { "name" : "Educate managers", "level" : "intermediate" }, { "name" : "Educate business partners", "level" : "intermediate" }, { "name" : "Communicate updates", "level" : "intermediate" }, { "name" : "Maintain system records", "level" : "intermediate" }, { "name" : "Coordinate with HR", "level" : "intermediate" }, { "name" : "Coordinate with Safety", "level" : "intermediate" }, { "name" : "Coordinate with Legal", "level" : "intermediate" }, { "name" : "Coordinate with Payroll", "level" : "intermediate" }, { "name" : "Coordinate with Benefits", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Disability Leave Services, Case management, Leave of absence, Disability events", "majorSkillsList" : [ "Disability Leave Services", "Case management", "Leave of absence", "Disability events" ], "coreResponsibilities" : "Initiate inquiries about leave, Respond to inquiries about leave, Initiate inquiries about disability, Respond to inquiries about disability, Initiate inquiries about benefits, Respond to inquiries about benefits, Initiate inquiries about options, Respond to inquiries about options, Provide holistic case management services, Review medical documentation, Adjudicate leaves, Leverage duration guidelines, Use best practice tools, Use Amazon resources, Oversight of a leave event, Assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Seek to remove barriers, Respond to employee impacting issues, Ensure right communication occurs, Identify problems, Solve problems, Facilitate smooth return to work, Facilitate ramp-back plan, Educate managers on employee concerns, Educate managers on employee needs, Educate business partners on employee concerns, Educate business partners on employee needs, Communicate regular updates to employees, Communicate regular updates to stakeholders, Ensure compliance with standard work, Ensure compliance with federal regulations, Ensure compliance with state regulations, Ensure compliance with company policy, Maintain system records, Consult with third party administrator, Coordinate with third party administrator, Consult with HR, Coordinate with HR, Consult with Safety, Coordinate with Safety, Consult with Legal, Coordinate with Legal, Consult with Payroll, Coordinate with Payroll, Consult with Benefits, Coordinate with Benefits, Consult with team members, Coordinate with team members, Consult with other departments, Coordinate with other departments, Consult with other systems, Coordinate with other systems, Perform other duties as assigned, Work on rotational shifts, Work on weekends, Work on weekdays", "teamCollaboration" : "Cross-functional environment; Partner with third party administrator; Partner with HR; Partner with Safety; Partner with Legal; Partner with Payroll; Partner with Benefits; Partner with team members; Partner with other departments", "domainKnowledge" : "Leave plans; Disability plans; Federal laws; State laws; Benefit plans", "domainList" : [ "leave-plans", "disability-plans", "federal-laws", "state-laws", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave plans", "Disability plans", "Federal laws", "State laws", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS PowerPoint", "Case management systems" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain system records", "problemSolvingSkills" : "Problem solving; Troubleshooting", "specialRequirements" : "Rotational shifts, Weekend shifts", "qualificationsBasic" : "Bachelor's degree or equivalent, High School Diploma, Experience in customer service, Experience in Human Resource management, Experience in Case management, Experience in Leave & Disability management, Intermediate proficiency in MS Word, Intermediate proficiency in MS Excel, Intermediate proficiency in MS Access, Intermediate proficiency in MS Outlook, Intermediate proficiency in MS PowerPoint, Very good proficiency in Italian, Very good proficiency in English", "qualificationsPreferred" : "Experience handling confidential information, Ability to apply critical thinking, Ability to identify issues for problem solving, Ability to build relationships, Ability to influence others, Work in a cross functional environment, Time management, Ownership of deliverables, Demonstrated communication skills, Prior Leave experience, Prior Accommodation’s experience, Experience using case management systems, Experience reviewing cases for eligibility, Experience determining leave pay benefits, Experience determining disability pay benefits, Experience establishing case management plan, Experience executing case management plan, Experience providing guidance to employees, Experience providing guidance to managers, Experience working multiple projects independently, Experience in environment with changing priorities", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.* (!) Please submit your CV in English. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned • Being able to work on rotational shifts in both weekends and weekdays Basic Qualifications: - Bachelor's degree or equivalent - High School Diploma - Experience in customer service or Human Resource management or Case management or Leave & Disability management role - Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - Very good proficiency in written and verbal in Italian (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - Experience handling confidential information - Ability to apply critical thinking and identify issues for problem solving - Ability to build strong relationships and influence others while working in a cross functional environment - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodation’s experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - Experience working multiple projects or cases independently in environment with changing priorities Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with Italian and English at Amazon Development Center (Romania) S.R.L. - A91. Skills: Disability Leave Services, Case management, Leave of absence, Disability events. Initiate inquiries about leave. Respond to inquiries about leave", "postedDate" : "2026-06-14T01:33:07.713", "createdAt" : "2026-06-14T01:33:07.713", "lastUpdated" : "2026-06-15T10:52:48.896", "ingestTimestamp" : "2026-06-14T01:33:07.713", "mongoId" : "6a25146674d8ee00a00bb82d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10440062/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Adjudicate leaves", "Review medical documentation", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Solve problems", "Facilitate ramp-back plan", "Educate managers", "Educate business partners", "Communicate updates", "Maintain system records", "Coordinate with HR", "Coordinate with Safety", "Coordinate with Legal", "Coordinate with Payroll", "Coordinate with Benefits", "Critical thinking", "Disability Leave Services", "Case management", "Leave of absence", "Disability events", "Talent management", "Employee relations", "HR processes", "Organizational development", "Leave plans", "Disability plans", "Federal laws", "State laws", "Benefit plans", "MS Word", "MS Excel", "MS Access", "MS PowerPoint", "Case management systems" ], "skillCount" : 35, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c939074d8ee00a09885f3", "title" : "Controls Technician- Day Shift", "company" : "Ocado Group", "industry" : "Logistics", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Controls Technician in Montreal, Canada, adjusted for the logistics industry and full-time employment." }, "location" : "Montréal, Quebec, Canada", "locations" : [ "Montréal", "Quebec", "Canada" ], "timestamp" : "2026-06-15T03:21:43.908", "fingerprint" : "d03d4ccc4c2d70afe0f67f2dfe2812ef401990821e0475a25e7662b637475093", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.ocadogroup.com/jobs/details?gh_jid=4862686101&gh_jid=4862686101", "externalId" : "4862686101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Montréal", "state" : "Quebec", "country" : "Canada", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "45.5031824,-73.5698065" } ], "locationText" : "Montréal, Quebec, Canada", "minimumEducation" : "Associate's", "experienceMinYears" : 3, "technicalSkills" : "PLC code, Automation hardware, Automation software, Siemens TIA Portal, SCADA systems, HMI systems, WCS systems, WMS systems, Profibus, CAN Bus, Bar Code", "professionalSkills" : [ "Systems engineering", "Deployment engineering", "Automation control", "Maintenance operations", "Data analysis", "Quality inspections", "Problem solving" ], "hardSkillsList" : [ "Control systems architecture", "Code modification", "Code development", "Maintenance planning", "MHE performance improvement", "Quality control" ], "hardSkills" : [ { "name" : "Control systems architecture", "level" : "intermediate" }, { "name" : "Code modification", "level" : "intermediate" }, { "name" : "Code development", "level" : "intermediate" }, { "name" : "Maintenance planning", "level" : "intermediate" }, { "name" : "MHE performance improvement", "level" : "intermediate" }, { "name" : "Quality control", "level" : "intermediate" } ], "majorSkills" : "Controls engineering, Automation, PLC systems, Troubleshooting", "majorSkillsList" : [ "Controls engineering", "Automation", "PLC systems", "Troubleshooting" ], "coreResponsibilities" : "Investigate and resolve control issues, Activate workaround for hardware failure, Make temporary PLC code modifications, Diagnose and deploy code fixes, Conduct first-line investigations, Perform planned maintenance, Analyze data to improve MHE performance, Complete quality inspections", "teamCollaboration" : "Engineering team manager; Regional systems delivery engineers", "domainKnowledge" : "Control systems architecture; Field control devices; DC motor control; Control system communication protocols; Warehouse operations; Distribution operations; Production operations; FMCG operations", "domainList" : [ "control-systems-architecture", "field-control-devices", "dc-motor-control", "control-system-communication-protocols", "warehouse-operations", "distribution-operations", "production-operations", "fmcg-operations" ], "domainSpecificKnowledge" : [ "Control systems architecture", "Field control devices", "DC motor control", "Control system communication protocols", "Warehouse operations", "Distribution operations", "Production operations", "FMCG operations" ], "toolProficiency" : [ "Siemens TIA Portal", "SCADA", "HMI", "G-Suite", "MS Office", "CMMS" ], "problemSolvingSkills" : "Problem solving ability; Practical approach", "specialRequirements" : "Ascending ladders, Descending ladders, Ascending stairs, Descending stairs, Moving between worksites, Working in tight spaces, Working in confined spaces, Standing for prolonged period, Sitting for prolonged period, Moving objects up to 30 pounds, Moving objects up to 100 pounds, Low temperatures, Noisy environments", "qualificationsBasic" : "Associate's degree in electrical engineering, 5 years experience, 3 years experience as controls technician, Experience in automation environment", "qualificationsPreferred" : "Siemens TIA Portal proficiency, Experience with SCADA systems, Experience with Siemens HMI systems, Experience in warehouse environment, Experience in distribution environment, Experience in production environment, Experience in FMCG environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Vos missions L'Ingénieur en systèmes de contrôle rapportera directement au Responsable de l'équipe d'ingénierie de son quart de travail respectif, avec un lien hiérarchique fonctionnel vers les Ingénieurs régionaux de déploiement des systèmes. En tant qu'Ingénieur en systèmes de contrôle au sein du Centre de traitement des commandes clients (CFC), il apportera un soutien de première ligne à l'équipe de contrôle de l'automatisation afin de garantir que les problèmes de contrôle — y compris ceux liés au code des automates programmables (PLC) au sein de nos systèmes opérationnels en production — soient investigués et résolus dans les plus brefs délais. Les tâches quotidiennes de l'Ingénieur en systèmes de contrôle pourront inclure : Lorsqu'une défaillance matérielle est identifiée, activer une solution de contournement prédéfinie ou apporter des modifications temporaires au code PLC pour permettre la poursuite des opérations ; Collaborer avec l'équipe de contrôle de l'automatisation pour diagnostiquer et déployer les correctifs de code nécessaires ; Mener des investigations de première ligne sur les problèmes affectant les systèmes de contrôle de production en activité (matériel et logiciel), y compris par l'utilisation d'outils de diagnostic pertinents tels que les réseaux Profibus / CAN Bus ou les lecteurs de codes-barres ; Effectuer les opérations de maintenance planifiée sur l'ensemble du site ; Analyser les données et identifier des solutions pour améliorer la performance des équipements de manutention (MHE) ; Réaliser des contrôles qualité pour s'assurer que les travaux sont exécutés conformément aux normes de sécurité en vigueur. L'Ingénieur en systèmes de contrôle pourra être sollicité pour accomplir d'autres tâches jugées nécessaires par la direction, dans la mesure où ces demandes sont considérées comme raisonnables. La présente description de poste constitue un résumé des fonctions types associées au rôle ; elle ne se veut ni exhaustive ni limitative quant à l'ensemble des responsabilités, tâches et devoirs potentiels du poste, et demeure sujette à révision. Les responsabilités, tâches et devoirs du titulaire du poste pourront différer de ceux décrits dans la présente fiche de poste, et d'autres missions, assignées au cas par cas, pourront venir s'y ajouter. Votre profil Pour être admissible à ce poste, vous devez satisfaire aux exigences suivantes : Un diplôme d'études collégiales (DEC) en génie électrique ou dans une discipline connexe, ou une formation spécialisée accompagnée d'un minimum de 5 ans d'expérience. Un minimum de 3 ans d'expérience en tant que technicien en contrôle, de préférence dans un environnement d'automatisation. De bonnes compétences techniques et une expérience pratique avérée concernant le matériel et les logiciels d'automatisation. Une bonne compréhension de l'architecture des systèmes de contrôle par automates programmables (PLC) et des dispositifs de contrôle sur le terrain. Une bonne compréhension des systèmes de commande de moteurs à courant continu (CC). Capacité à effectuer la surveillance, la modification et le développement de code en ligne sur n'importe quelle plateforme d'automates ; la maîtrise de Siemens TIA Portal constitue un atout. Expérience des systèmes SCADA et des interfaces homme-machine (IHM) Siemens. Expérience acquise dans un environnement d'entrepôt, de distribution, de production ou de biens de grande consommation (FMCG). Compréhension des protocoles de communication des systèmes de contrôle, tels que les systèmes WCS et WMS. Solides compétences analytiques et souci du détail ; bonne capacité à résoudre des problèmes et approche pragmatique. Expérience de travail avec des systèmes informatisés de gestion de la maintenance (GMAO). Bonne aisance numérique et maîtrise de l'informatique, y compris les outils G-Suite et les programmes MS Office. Activités physiques : Monter ou descendre des échelles et des escaliers. Se déplacer entre différents lieux de travail pour accomplir des tâches dans des espaces restreints ou confiné s. Maintenir une position statique, souvent debout ou assis, pendant une période prolongé e. Ajuster ou déplacer des objets pesant jusqu'à 30 livres (env. 13,6 kg) dans toutes les directions. Travaux impliquant le déplacement d'objets pesant 100 livres (env. 45 kg) ou plus. Communiquer avec d'autres personnes pour échanger des informations. Conditions environnementales : Basses températures et environnements bruyants. Lieu de travail Ce poste est basé au centre de traitement des commandes clients à Montréal. What You Will Do The Controls Engineer will report directly to the respective shift assigned Engineering Team Manager with a dotted line to the Regional Systems Delivery Engineers. As a Controls Engineer working within the Customer Fulfillment Center (CFC), the role will provide front line support to the Automation Control team to ensure that control issues, including PLC code related issues within our live operational systems, are investigated and resolved as quickly as possible. Daily Controls Engineer roles may involve: Where a hardware fault is identified, activate a pre-defined workaround or make temporary modifications to PLC code to allow the operation to continue; Work with the Automation Control team to diagnose and deploy the required code fixes; Provide front line issues investigation of live production control systems (hardware and software) including the use of relevant diagnostic tools such as Profibus / Can Bus networks, Bar Code Readers; Carry out planned maintenance across the site; Analyze data and find solutions to improve MHE performance; Complete quality inspections to ensure work is completed to a safe standard The Controls Engineer may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job holder might differ from those outlined in the job description and other duties, as assigned, might form part of the job. Who You Are To qualify for this position, you must meet the following requirements: An associates degree in electrical engineering or related discipline or advanced training with a minimum or 5 years experience. A minimum of 3 years’ experience as a controls technician, preferably in an automation environment. Good technical Siemens TIA Portal a plus. Experience with SCADA and Siemens HMI systems. Experience in a warehouse, distribution, production or FMCG environment. Understanding of Control System Communication Protocols such as WCS and WMS systems. Sound analytical skills with an eye for detail; good problem solving ability and a practical approach. Experience working with computerized maintenance management systems. Numerate and PC literate including G-Suite and MS Office programs. Physical Activities: Ascending or descending ladders and stairs. Moving between worksites to accomplish tasks in tight and confined spaces. Remaining in a stationary position, often standing or sitting for a prolonged period. Adjusting or moving objects up to 30 pounds in all directions. Work that includes moving objects up to 100 pounds or more. Communicating with others to exchange information. Environmental Conditions: Low temperatures and noisy environments. Location This position is based at the customer fulfillment center in the Montreal. #LI-BM2 INDOCDNA", "summaryDescription" : "Controls Technician- Day Shift at Ocado Group. Skills: Controls engineering, Automation, PLC systems, Troubleshooting. Investigate and resolve control issues. Activate workaround for hardware failure", "postedDate" : "2026-06-13T20:44:11.504", "createdAt" : "2026-06-13T20:44:11.504", "lastUpdated" : "2026-06-15T03:21:43.908", "ingestTimestamp" : "2026-06-13T20:44:11.504", "mongoId" : "6a2c939074d8ee00a09885f3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Control systems architecture", "Code modification", "Code development", "Maintenance planning", "MHE performance improvement", "Quality control", "Controls engineering", "Automation", "PLC systems", "Troubleshooting", "Systems engineering", "Deployment engineering", "Automation control", "Maintenance operations", "Data analysis", "Quality inspections", "Problem solving", "Field control devices", "DC motor control", "Control system communication protocols", "Warehouse operations", "Distribution operations", "Production operations", "FMCG operations", "Siemens TIA Portal", "SCADA", "HMI", "G-Suite", "MS Office", "CMMS" ], "skillCount" : 30, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305743f292fd229cf36db3", "title" : "Project Manager (with security control experience)", "company" : "Phizenix", "industry" : "E-Commerce", "salary" : { "min" : 135000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Project Manager in San Francisco, adjusted for the E-commerce industry and specific security control experience." }, "location" : "Livermore ", "locations" : [ "Livermore" ], "certifications" : [ "PMP", "PMI-ACP", "CSM", "CSPO" ], "timestamp" : "2026-06-16T07:06:33.325", "fingerprint" : "1bd034896c9cee127519c030481226b0737021d16b418d1634da46d68764f380", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/phizenix/jobs/5198802008", "externalId" : "5198802008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 7, "experienceLevel" : "Mid", "technicalSkills" : "Jira, Asana, Smartsheet, MS Project", "professionalSkills" : [ "Project management", "Program management", "Stakeholder management", "Risk management", "Compliance management", "Vendor management", "Process improvement" ], "hardSkillsList" : [ "Security controls", "Data privacy", "Vendor risk management", "Compliance frameworks" ], "softSkillsList" : [ "Problem-solving" ], "hardSkills" : [ { "name" : "Security controls", "level" : "intermediate" }, { "name" : "Data privacy", "level" : "intermediate" }, { "name" : "Vendor risk management", "level" : "intermediate" }, { "name" : "Compliance frameworks", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem-solving" } ], "majorSkills" : "Project management, Security awareness, Cross-functional coordination, Risk management", "majorSkillsList" : [ "Project management", "Security awareness", "Cross-functional coordination", "Risk management" ], "coreResponsibilities" : "Lead and manage cross-functional projects, Apply a security-aware approach to project planning, Coordinate with IT, legal, and security teams, Facilitate agile ceremonies, Maintain project documentation, Manage third-party vendor onboarding processes, Drive continuous improvement in project delivery processes", "teamCollaboration" : "Cross-functional projects; IT, legal, and security teams; Marketing, technology, and operations teams", "projectManagementSkills" : [ "Agile", "Sprint planning", "Retrospectives", "Sprint reviews" ], "domainKnowledge" : "Data privacy; Vendor risk management; Compliance frameworks; GDPR; CCPA; Data governance", "domainList" : [ "data-privacy", "vendor-risk-management", "compliance-frameworks", "gdpr", "ccpa", "data-governance" ], "domainSpecificKnowledge" : [ "Data privacy", "Vendor risk management", "Compliance frameworks", "GDPR", "CCPA", "Data governance" ], "toolProficiency" : [ "Jira", "Asana", "Smartsheet", "MS Project" ], "documentationSkills" : "Project documentation; Risk registers; Status reporting", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "In-office presence 2–3 days per week", "outcomesObjectives" : "Ensuring timelines, budgets, and stakeholder expectations are met", "qualificationsBasic" : "4–7 years of experience in project or program management, Hands-on experience working with Security Controls, Demonstrated understanding of security-adjacent concepts, Proven ability to manage cross-functional projects", "qualificationsPreferred" : "Experience working with e-commerce, D2C, consumer goods, CPG, or beauty/lifestyle brands, PMP, PMI-ACP, CSM, or CSPO certification, Experience working with or within Unilever or similar global CPGeauty conglomerates, Familiarity with privacy-by-design principles, Exposure to martech, digital transformation, or e-commerce platform projects", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Role Overview We are looking for a mid-level Project Manager with a general understanding of security, compliance, and risk management to join Client's growing team. This is not a deep technical security role — we are seeking someone who brings a security-aware mindset to project execution: someone who understands data privacy, vendor risk, and compliance considerations as they relate to managing cross-functional digital and operational projects. Key Responsibilities • Lead and manage cross-functional projects from initiation through delivery, ensuring timelines, budgets, and stakeholder expectations are met • Apply a security-aware approach to project planning — identifying compliance, data privacy, and vendor risk requirements early in the project lifecycle • Coordinate with IT, legal, and security teams to ensure projects align with GDPR, CCPA, and internal data governance policies • Facilitate agile ceremonies including sprint planning, standups, retrospectives, and sprint reviews • Maintain project documentation, risk registers, and status reporting for stakeholders and leadership • Manage third-party vendor onboarding processes, including basic security review coordination • Drive continuous improvement in project delivery processes and tools • Collaborate with marketing, technology, and operations teams on digital and e-commerce initiatives Required Qualifications • 4–7 years of experience in project or program management roles • Hands-on experience working with Security Controls — including implementing, monitoring, or managing controls within a project or operational context • Demonstrated understanding of security-adjacent concepts: data privacy (GDPR, CCPA), vendor risk management, and compliance frameworks at a project level • Proven ability to manage cross-functional projects in a fast-paced environment • Experience working with e-commerce, D2C, consumer goods, CPG, or beauty/lifestyle brands preferred • Proficiency with project management tools such as Jira, Asana, Smartsheet, or MS Project • Strong communication, stakeholder management, and problem-solving skills • Comfortable working in a hybrid environment with in-office presence 2–3 days per week in San Francisco, CA Preferred Qualifications • PMP, PMI-ACP, CSM (Certified Scrum Master), or CSPO certification • Experience working with or within Unilever or similar global CPG/beauty conglomerates • Familiarity with privacy-by-design principles in project execution • Exposure to martech, digital transformation, or e-commerce platform projects", "summaryDescription" : "Project Manager (with security control experience) at Phizenix. Skills: Project management, Security awareness, Cross-functional coordination, Risk management. Lead and manage cross-functional projects. Apply a security-aware approach to project planning", "postedDate" : "2026-06-15T23:25:10.526", "createdAt" : "2026-06-15T23:25:10.526", "lastUpdated" : "2026-06-16T07:06:33.325", "ingestTimestamp" : "2026-06-15T23:25:10.526", "mongoId" : "6a305743f292fd229cf36db3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Security controls", "Data privacy", "Vendor risk management", "Compliance frameworks", "Problem-solving", "Project management", "Security awareness", "Cross-functional coordination", "Risk management", "Program management", "Stakeholder management", "Compliance management", "Vendor management", "Process improvement", "Agile", "Sprint planning", "Retrospectives", "Sprint reviews", "GDPR", "CCPA", "Data governance", "PMP", "PMI-ACP", "CSM", "CSPO", "Jira", "Asana", "Smartsheet", "MS Project" ], "skillCount" : 29, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c934f74d8ee00a0987dbc", "title" : "Intern, Customer Experience", "company" : "Workato", "industry" : "SaaS", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Customer Experience Intern in Palo Alto, CA, adjusted for the SaaS industry and company size." }, "location" : "Palo Alto, California, United States", "locations" : [ "Palo Alto", "California", "United States" ], "timestamp" : "2026-06-15T09:10:23.622", "fingerprint" : "00891e2e39919a3de725343e1a2b45c6f7d3983e44f7065b15c04888c8c96630", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.workato.com/careers?gh_jid=8570805002#open-roles", "externalId" : "8570805002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Palo Alto", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.4443293,-122.1598465" } ], "locationText" : "Palo Alto, California, United States", "employmentType" : "INTERNSHIP", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Workato, AI, LLMs, MCP Server", "professionalSkills" : [ "Root cause analysis", "Performance optimization" ], "hardSkillsList" : [ "Workflow automation", "AI prompting", "Agent building", "Integration troubleshooting", "Debugging automation", "Iterative development", "Testing solutions", "Process documentation" ], "hardSkills" : [ { "name" : "Workflow automation", "level" : "intermediate" }, { "name" : "AI prompting", "level" : "intermediate" }, { "name" : "Agent building", "level" : "intermediate" }, { "name" : "Integration troubleshooting", "level" : "intermediate" }, { "name" : "Debugging automation", "level" : "intermediate" }, { "name" : "Iterative development", "level" : "intermediate" }, { "name" : "Testing solutions", "level" : "intermediate" }, { "name" : "Process documentation", "level" : "intermediate" } ], "majorSkills" : "Agentic AI, Workflow Automation, Customer Feedback Analysis", "majorSkillsList" : [ "Agentic AI", "Workflow Automation", "Customer Feedback Analysis" ], "coreResponsibilities" : "Build agentic AI projects, Build automated listening posts, Gather partner and customer feedback, Implement related initiatives, Summarize feedback results, Update Workato recipes, Build new Workato recipes, Facilitate listening posts, Analyze qualitative feedback, Analyze quantitative feedback, Identify areas for improvement, Contribute ideas for features, Support experience team projects, Create enablement materials, Develop analytical models, Communicate findings and insights, Prepare reports and presentations, Stay updated on industry trends, Apply knowledge to enhance tools", "teamCollaboration" : "Cross-functional teams; Stakeholder consumption", "projectManagementSkills" : [ "Agile development", "Sprint planning" ], "domainKnowledge" : "Agentic AI; Customer experience management; Text analytics", "domainList" : [ "agentic-ai", "customer-experience-management", "text-analytics" ], "domainSpecificKnowledge" : [ "Agentic AI", "Customer experience management", "Text analytics" ], "toolProficiency" : [ "Workato" ], "communicationSkills" : "Communicate findings; Prepare presentations", "documentationSkills" : "Document processes", "continuousLearning" : "Staying updated on industry trends", "problemSolvingSkills" : "Problem-solving; Troubleshoot issues; Debugging automation; Root cause analysis", "outcomesObjectives" : "Enhance customer journeys; Improve customer outcomes", "qualificationsBasic" : "Build Workflow Automation using Workato, Design and deploy AI agents, Craft effective prompts for LLMs, Experience or interest in MCP Server Building, Troubleshoot agentic AI workflows, Problem-solving skills, Agile Methodologies experience, Document processes and create test cases, Monitor automated workflows", "qualificationsPreferred" : "PhD preferred, Specific ML framework experience, Cloud platform certs", "rawDescription" : "About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional intern to join our Partner and Customer Experience Team. In this role, you will contribute to ongoing technical projects that involve gathering and analyzing partner and customer feedback and implementing related initiatives. Your primary responsibility will be to build agentic AI projects and automated listening posts to gather partner and customer feedback, along with reporting to summarize the results. These efforts will enhance our partners' and customers' journeys and improve our customers' outcomes. In this role, you will also be responsible to: Agentic AI-Powered Reporting: Building and operating agentic AI workflows that automatically analyze customer and partner feedback at scale, surfacing themes, sentiment, and signals, and generating structured reports and summaries for team and stakeholder consumption. Building Automation: Update current Workato recipes and build new Workato recipes to automatically facilitate listening posts at set points in our customer and partner journeys. Feedback Analysis: Collaborating with the team to analyze qualitative and quantitative feedback from various channels such as surveys, reviews, and social media to extract valuable insights and trends. Feature Enhancement: Assist in identifying areas for improvement based on analyzing customer feedback and contributing ideas for new features or enhancements that address customer needs. Project Support: Supporting ongoing experience team projects by creating enablement and listening posts, as well as assisting in the development and implementation of reporting and analytical models. Communication and Reporting: Effectively communicate findings and insights to cross-functional teams and assist in preparing reports and presentations to stakeholders. Continuous Learning: Actively staying updated on industry trends and advancements in agentic AI, text analytics, and customer experience management practices, and applying this knowledge to enhance our tools, processes and methodologies. Available for collaboration during standard US hours of operation. Requirements Qualifications / Experience / Technical Skills Build Workflow Automation: Using Workato, design and implement basic automated workflows that allow us to conduct listening posts at set points in our customers' and partners' journeys. Agent Building: Design and deploy AI agents that can autonomously execute multi-step tasks, including feedback collection, analysis, and reporting workflows. AI Prompting: Ability to craft effective prompts for large language models to extract insights, generate summaries, classify feedback, and produce structured outputs reliably. MCP Server Building: Experience or strong interest in building Model Context Protocol (MCP) servers to connect AI models to internal tools, data sources, and business systems. Agentic, Automation, and Integration Troubleshooting: Ability to diagnose and resolve issues across agentic AI workflows, Workato recipes, and third-party integrations — with a methodical approach to root cause analysis. Problem-Solving Skills: Ability to troubleshoot issues and use resources to explore new approaches. Capable of debugging automation and integration issues efficiently, with a strong problem-solving mindset and attention to detail. Agile Methodologies: Experience working in Agile development environments, participating in sprint planning, and delivering automation and integration solutions iteratively. Documentation and Testing: Proficiency in documenting processes, creating test cases, and conducting thorough testing to ensure the reliability and scalability of solutions. Monitoring and Performance Optimization: Ability to monitor automated workflows, identify performance bottlenecks, and optimize integration processes for efficiency and scalability. Soft Skills / Personal Characteristics Customer-oriented mindset: Must possess a customer-centric perspective and the ability to understand and empathize with our customers’ and partners’ journeys. Meticulous attention to detail: to ensure the accuracy of workflows, extracted data, and the quality of its insights. Communication and Collaboration: Excellent communication skills that enable effective collaboration with cross-functional teams. Resourceful: Able to work independently and efficiently to solve problems, suggest new ideas, and meet deadlines. Thoughtful team player: a quick learner, and have a “self-starter” attitude with a growth mindset. #LI-NJ1 (REQ ID: 2813)", "summaryDescription" : "Intern, Customer Experience at Workato. Skills: Agentic AI, Workflow Automation, Customer Feedback Analysis. Build agentic AI projects. Build automated listening posts", "postedDate" : "2026-06-14T01:26:08.400", "createdAt" : "2026-06-14T01:26:08.400", "lastUpdated" : "2026-06-15T09:10:23.622", "ingestTimestamp" : "2026-06-14T01:26:08.400", "mongoId" : "6a2c934f74d8ee00a0987dbc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Workflow automation", "AI prompting", "Agent building", "Integration troubleshooting", "Debugging automation", "Iterative development", "Testing solutions", "Process documentation", "Agentic AI", "Workflow Automation", "Customer Feedback Analysis", "Root cause analysis", "Performance optimization", "Agile development", "Sprint planning", "Customer experience management", "Text analytics", "Workato" ], "skillCount" : 18, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Entry", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307ebaf292fd229c051d2f", "title" : "Production Associate Day Shift", "company" : "Cornerstone Building Brands", "industry" : "Building Materials", "salary" : { "min" : 1600.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Rocky Mount, VA, United States", "locations" : [ "Rocky Mount", "VA", "United States" ], "timestamp" : "2026-06-16T11:08:39.810", "fingerprint" : "dd03d50acf9b0ad353c090f35a0ffda51d756346a6d556ed380a6e353d226898", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/CornerstoneBuildingBrandsCareers/3743990013569306-production-associate-day-shift", "externalId" : "3743990013569306", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Rocky Mount", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.9962007,-79.8909474" } ], "locationText" : "Rocky Mount, Virginia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Operate machinery, Assemble products, Perform quality checks, Maintain a clean workspace, Follow safety procedures, Adhere to production schedules, Assist with inventory management, Participate in team meetings", "teamCollaboration" : "Production team", "specialRequirements" : "Day shift", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at http://cornerstonebuildingbrands.com JOB DETAILS Base Pay Rate: $16.00 per hour plus $1.50 per hour shift differential for 3rd shift Shift 1st: 6:00 am to 6:00 pm Monday - Friday Shift 3rd: 6:00 pm to 6:00 am Monday - Friday Shoe Voucher/Reimbursement Benefits Start on Day One DUTIES AND RESPONSIBILITIES The Production Associate is responsible for the fabrication and production of the component parts for the final assembly of windows. Successful candidates enjoy working in a fast-paced, physically demanding, and repetitive work environment, which includes heavy lifting or working with your hands. This job description is reflective of tasks that will be performed in a variety of departments. * Perform repetitive workstation operations to mass-produce windows, doors, and glass units * May support the window operations in delivering, wrapping, loading, and unloading of materials or windows * Perform any workstation function using hand or power tools, saws, welders, or routers * Understand and carry out verbal instructions * Read and carry out simple written instructions * Read work orders, labels, and schedules * Use a tape measure (will be asked to read measurements during interview), inspect, examine, and observe for product defects * Make fraction and decimal conversions * Operate any equipment needed to perform a job * Perform other duties as assigned * Provide on-the-job training to new employees ## Qualifications * Must be at least 18 years of age to apply * Must be authorized to work in the US * Must be able to pass a background check and drug test * Ability to carry out written or verbal instructions * Ability to stand for extended periods * Ability to lift up to 50 pounds on a continual basis above shoulder height and below the waist * Preferably with experience in manufacturing * Preferably with experience reading a tape measure ## Additional Information Site Address: 433 N. Main St. Rocky Mount Virginia 24151 Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment. Full-time is defined as regularly working 30+ hours per week. *Union programs may vary depending on the collective bargaining agreement. All your information will be kept confidential according to EEO guidelines. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time team members receive* medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. Full-time is defined as regularly working 30+ hours per week. *Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster [here](https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf). You can also view Your Right to Work Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/IERRightToWorkPoster%20Eng_Es.pdf) along with This Organizations Participation in E-Verify Poster [here](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf). If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. [California Consumer Privacy Act (CCPA) of 2018](https://protect-eu.mimecast.com/s/eNd6CWnRzfPyKNJu6xdQe?domain=cornerstonebuildingbrands.com) Must be at least 18 years of age to apply. Note to External Recruiters Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.", "summaryDescription" : "Production Associate Day Shift at Cornerstone Building Brands. Operate machinery. Assemble products", "postedDate" : "2026-06-10T21:06:26.000", "createdAt" : "2026-06-16T01:44:06.491", "lastUpdated" : "2026-06-16T11:08:39.810", "ingestTimestamp" : "2026-06-16T01:44:06.491", "mongoId" : "6a307ebaf292fd229c051d2f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 3328000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "daysOld" : 5, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.98 }, { "id" : "68c2e43ff8b1b0376634c965", "title" : "Case Manager with French and English", "company" : "Amazon Czech Republic Services s.r.o. - G88", "industry" : "Administrative Support, Human Resources, global corporate", "salary" : { "min" : 750000.0, "max" : 1050000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Case Manager in Prague, Czech Republic, adjusted for mid-seniority and the e-commerce industry." }, "location" : "Prague, Prague, CZE", "locations" : [ "Prague, Prague, CZE" ], "timestamp" : "2026-06-15T11:07:15.067", "fingerprint" : "a1a38058d1938ff8d85be819b53b32f4a604d7a6010ba98065e5329bdc8fbc82", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3070837/apply", "externalId" : "50e4a263-2bb8-4e01-b66f-541720e77f44", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "state" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0864234,14.4156772" } ], "locationText" : "Prague, Prague, Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Benefit administration", "Compliance", "Problem solving", "Relationship building", "Influencing others" ], "hardSkillsList" : [ "Adjudicate leaves", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Respond to issues", "Identify problems", "Solve problems", "Ramp-back plan", "Educate managers", "Communicate updates", "Maintain system records" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Adjudicate leaves", "level" : "intermediate" }, { "name" : "Leverage duration guidelines", "level" : "intermediate" }, { "name" : "Troubleshoot issues", "level" : "intermediate" }, { "name" : "Remove barriers", "level" : "intermediate" }, { "name" : "Respond to issues", "level" : "intermediate" }, { "name" : "Identify problems", "level" : "intermediate" }, { "name" : "Solve problems", "level" : "intermediate" }, { "name" : "Ramp-back plan", "level" : "intermediate" }, { "name" : "Educate managers", "level" : "intermediate" }, { "name" : "Communicate updates", "level" : "intermediate" }, { "name" : "Maintain system records", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Case management, Disability management, Leave of absence, Employee relations", "majorSkillsList" : [ "Case management", "Disability management", "Leave of absence", "Employee relations" ], "coreResponsibilities" : "Initiate inquiries about leave, Respond to inquiries about leave, Provide holistic case management, Review medical documentation, Adjudicate leaves, Leverage duration guidelines, Support oversight of leave, Assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Seek to remove barriers, Respond to employee impacting issues, Ensure right communication occurs, Identify problems, Solve problems, Facilitate return to work, Facilitate ramp-back plan, Educate managers, Educate business partners, Communicate updates to employees, Communicate updates to stakeholders, Ensure compliance with regulations, Ensure compliance with policy, Maintain system records, Consult with third party administrator, Coordinate with HR, Coordinate with Safety, Coordinate with Legal, Coordinate with Payroll, Coordinate with Benefits, Coordinate with other departments, Coordinate with other systems, Perform other duties", "teamCollaboration" : "Cross functional environment; Consult with third party; Coordinate with HR; Coordinate with Safety; Coordinate with Legal; Coordinate with Payroll; Coordinate with Benefits", "domainKnowledge" : "Leave plans; Disability plans; Federal regulations; State regulations; Benefit plans", "domainList" : [ "leave-plans", "disability-plans", "federal-regulations", "state-regulations", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave plans", "Disability plans", "Federal regulations", "State regulations", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain system records; Accurate information; Timely information", "problemSolvingSkills" : "Problem solving; Identify issues; Troubleshoot issues", "qualificationsBasic" : "High School Diploma, Bachelor's degree or equivalent experience, Customer service or HR experience, Case management experience, Leave & Disability management experience, Intermediate MS Word proficiency, Intermediate MS Excel proficiency, Intermediate MS Access proficiency, Intermediate MS Outlook proficiency, Intermediate MS PowerPoint proficiency, Very good French (B2 CEFR), Very good English (B2 CEFR)", "qualificationsPreferred" : "Ability to apply critical thinking, Ability to identify issues, Ability to build relationships, Ability to influence others, Cross functional environment experience, Time management skills, Ownership of deliverables, Demonstrated communication skills, Prior Leave experience, Prior Accommodations experience, Case management systems experience, Reviewing cases for eligibility, Determining leave pay benefits, Establishing case management plan, Executing case management plan, Guidance to employees or managers, Working multiple projects independently, Working with confidential information, Very good Arabic (B2 CEFR)", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "*This role is office-based in Prague, Czech Republic only. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned Basic Qualifications: • High School Diploma • Bachelor’s degree from accredited university or equivalent experience • Experience in customer service or Human Resource management or Case management or Leave & Disability management role • Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint • Very good proficiency in written and verbal in French (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - Ability to apply critical thinking and identify issues for problem solving - Ability to build strong relationships and influence others while working in a cross functional environment - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - Experience working multiple projects or cases independently in environment with changing priorities - Experience working with confidential information. - Very good proficiency in written and verbal in Arabic (B2 CEFR) would be beneficial. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with French and English at Amazon Czech Republic Services s.r.o. - G88. Skills: Case management, Disability management, Leave of absence, Employee relations. Initiate inquiries about leave. Respond to inquiries about leave", "postedDate" : "2026-06-13T20:02:30.500", "createdAt" : "2026-06-13T20:02:30.500", "lastUpdated" : "2026-06-15T11:07:15.067", "ingestTimestamp" : "2026-06-13T20:02:30.500", "mongoId" : "68c2e43ff8b1b0376634c965", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3070837/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Adjudicate leaves", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Respond to issues", "Identify problems", "Solve problems", "Ramp-back plan", "Educate managers", "Communicate updates", "Maintain system records", "Critical thinking", "Case management", "Disability management", "Leave of absence", "Employee relations", "Benefit administration", "Compliance", "Problem solving", "Relationship building", "Influencing others", "Leave plans", "Disability plans", "Federal regulations", "State regulations", "Benefit plans", "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "skillCount" : 31, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.95 }, { "id" : "69f9b8034c40e2acd11140bd", "title" : "Case Manager with Dutch and English", "company" : "Amazon Development Center (Romania) S.R.L. - A91", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 750000.0, "max" : 1100000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Case Manager roles in Prague, Czech Republic, adjusted for mid-seniority and the technology industry, with a remote work mode." }, "location" : "ROU", "locations" : [ "ROU" ], "timestamp" : "2026-06-15T07:33:08.639", "fingerprint" : "ce9e561698adf414501214b90b2114e519c5663229571ce07c71455294a7d9d4", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10409924/apply", "externalId" : "7c75a2d6-cdcf-466f-9513-74b53c9a1daf", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Slovakia", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Poland; Slovakia; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Leave management", "Disability management", "Benefit administration", "Holistic case management", "Compliance management", "Relationship building", "Influencing others" ], "hardSkillsList" : [ "Adjudicate leaves", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Solve problems", "Facilitate ramp-back plan", "Educate managers", "Educate business partners", "Communicate updates", "Maintain system records", "Coordinate with HR", "Coordinate with Safety", "Coordinate with Legal", "Coordinate with Payroll", "Coordinate with Benefits" ], "softSkillsList" : [ "Critical thinking" ], "hardSkills" : [ { "name" : "Adjudicate leaves", "level" : "intermediate" }, { "name" : "Leverage duration guidelines", "level" : "intermediate" }, { "name" : "Troubleshoot issues", "level" : "intermediate" }, { "name" : "Remove barriers", "level" : "intermediate" }, { "name" : "Solve problems", "level" : "intermediate" }, { "name" : "Facilitate ramp-back plan", "level" : "intermediate" }, { "name" : "Educate managers", "level" : "intermediate" }, { "name" : "Educate business partners", "level" : "intermediate" }, { "name" : "Communicate updates", "level" : "intermediate" }, { "name" : "Maintain system records", "level" : "intermediate" }, { "name" : "Coordinate with HR", "level" : "intermediate" }, { "name" : "Coordinate with Safety", "level" : "intermediate" }, { "name" : "Coordinate with Legal", "level" : "intermediate" }, { "name" : "Coordinate with Payroll", "level" : "intermediate" }, { "name" : "Coordinate with Benefits", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Critical thinking" } ], "majorSkills" : "Case management, Disability management, Leave of absence, Employee relations", "majorSkillsList" : [ "Case management", "Disability management", "Leave of absence", "Employee relations" ], "coreResponsibilities" : "Initiate inquiries about leave, Respond to inquiries about leave, Initiate inquiries about disability events, Respond to inquiries about disability events, Initiate inquiries about benefits, Respond to inquiries about benefits, Initiate inquiries about options, Respond to inquiries about options, Serve as point of contact, Provide holistic case management, Review medical documentation, Adjudicate leaves, Comply with leave plans, Comply with federal laws, Comply with state laws, Comply with benefit plans, Leverage duration guidelines, Use best practice tools, Use Amazon resources, Support oversight of leave, Critically assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Seek to remove barriers, Respond to employee impacting issues, Ensure right communication occurs, Identify problems, Solve problems, Facilitate smooth return to work, Facilitate ramp-back plan, Educate managers on concerns, Educate managers on needs, Educate business partners on concerns, Educate business partners on needs, Communicate regular updates to employees, Communicate regular updates to stakeholders, Ensure compliance with standard work, Ensure compliance with regulations, Ensure compliance with company policy, Maintain system records, Consult with third party administrator, Coordinate with third party administrator, Partner with third party administrator, Consult with HR, Coordinate with HR, Partner with HR, Consult with Safety, Coordinate with Safety, Partner with Safety, Consult with Legal, Coordinate with Legal, Partner with Legal, Consult with Payroll, Coordinate with Payroll, Partner with Payroll, Consult with Benefits, Coordinate with Benefits, Partner with Benefits, Consult with team members, Coordinate with team members, Partner with team members, Consult with other departments, Coordinate with other departments, Partner with other departments, Consult with systems, Coordinate with systems, Partner with systems, Perform other duties as assigned", "teamCollaboration" : "Cross-functional environment; Coordinate with departments; Partner with departments", "domainKnowledge" : "Leave of absence; Disability events; Accommodation services; Federal regulations; State regulations; Benefit plans", "domainList" : [ "leave-of-absence", "disability-events", "accommodation-services", "federal-regulations", "state-regulations", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave of absence", "Disability events", "Accommodation services", "Federal regulations", "State regulations", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS PowerPoint", "MS Outlook" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain system records; Accurate information; Timely documentation", "problemSolvingSkills" : "Critical thinking; Identify issues; Problem solving; Troubleshoot issues; Solve problems", "qualificationsBasic" : "High School Diploma, Bachelor's degree or equivalent, Experience in customer service, Experience in Human Resource management, Experience in Case management, Experience in Leave & Disability management, Intermediate proficiency in MS Word, Intermediate proficiency in MS Excel, Intermediate proficiency in MS Access, Intermediate proficiency in MS Outlook, Intermediate proficiency in MS PowerPoint, Very good proficiency in Dutch (B2 CEFR), Very good proficiency in English (B2 CEFR)", "qualificationsPreferred" : "Ability to apply critical thinking, Ability to identify issues for problem solving, Ability to build relationships, Ability to influence others, Time management, Ownership of deliverables, Demonstrated communication skills, Prior Leave experience, Prior Accommodation’s experience, Experience using case management systems, Experience reviewing cases for eligibility, Experience determining appropriate leave pay benefits, Experience determining appropriate disability pay benefits, Experience establishing case management plan, Experience executing case management plan, Experience providing guidance to employees on leave, Experience providing guidance to managers on leave, Experience providing guidance on disability plan, Experience providing guidance on accommodation, Experience providing guidance on human resources, Experience providing guidance on benefits, Experience providing guidance on employee matters, Experience working multiple projects independently, Experience working cases independently, Experience working with confidential information", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Poland, Slovakia and Czech Republic.* (!) Please submit your CV in English. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned Basic Qualifications: - High School Diploma - Bachelor's degree or equivalent - Experience in customer service or Human Resource management or Case management or Leave & Disability management role - Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - Very good proficiency in written and verbal in Dutch (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - Ability to apply critical thinking and identify issues for problem solving - Ability to build strong relationships and influence others while working in a cross functional environment - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodation’s experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - Experience working multiple projects or cases independently in environment with changing priorities - Experience working with confidential information. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with Dutch and English at Amazon Development Center (Romania) S.R.L. - A91. Skills: Case management, Disability management, Leave of absence, Employee relations. Initiate inquiries about leave. Respond to inquiries about leave", "postedDate" : "2026-06-13T19:12:55.151", "createdAt" : "2026-06-13T19:12:55.151", "lastUpdated" : "2026-06-15T07:33:08.639", "ingestTimestamp" : "2026-06-13T19:12:55.151", "mongoId" : "69f9b8034c40e2acd11140bd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10409924/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Adjudicate leaves", "Leverage duration guidelines", "Troubleshoot issues", "Remove barriers", "Solve problems", "Facilitate ramp-back plan", "Educate managers", "Educate business partners", "Communicate updates", "Maintain system records", "Coordinate with HR", "Coordinate with Safety", "Coordinate with Legal", "Coordinate with Payroll", "Coordinate with Benefits", "Critical thinking", "Case management", "Disability management", "Leave of absence", "Employee relations", "Leave management", "Benefit administration", "Holistic case management", "Compliance management", "Relationship building", "Influencing others", "Disability events", "Accommodation services", "Federal regulations", "State regulations", "Benefit plans", "MS Word", "MS Excel", "MS Access", "MS PowerPoint", "MS Outlook" ], "skillCount" : 36, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a660d74d8ee00a062bbb1", "title" : "Case Manager with Spanish and English", "company" : "Amazon Czech Republic Services s.r.o.", "industry" : "Human Resources, amazonian experience and tech", "salary" : { "min" : 750000.0, "max" : 1100000.0, "currency" : "CZK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Case Manager in Prague, Czech Republic, adjusted for the technology industry and bilingual (Spanish/English) requirements." }, "location" : "CZE", "locations" : [ "CZE" ], "timestamp" : "2026-06-15T07:00:32.189", "fingerprint" : "d92c4d7ca77830e6fda0a543745f3c85e12081812590382c5784441b13e6f282", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10442391/apply", "externalId" : "f9741f11-a8ca-4389-8e3d-ba3fdfddd45a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Prague", "country" : "Czech Republic", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "50.0874654,14.4212535" }, { "country" : "Poland", "continent" : "eu", "workMode" : "remote" }, { "country" : "Slovakia", "continent" : "eu", "workMode" : "remote" }, { "country" : "Czech Republic", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Prague, Czech Republic; Poland; Slovakia; Czech Republic", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Case management", "Leave management", "Disability management", "Benefit administration" ], "hardSkillsList" : [ "Adjudicate leaves", "Compliance with laws", "Compliance with policies", "System record maintenance" ], "hardSkills" : [ { "name" : "Adjudicate leaves", "level" : "intermediate" }, { "name" : "Compliance with laws", "level" : "intermediate" }, { "name" : "Compliance with policies", "level" : "intermediate" }, { "name" : "System record maintenance", "level" : "intermediate" } ], "majorSkills" : "Case management, Leave of absence, Disability events, Spanish language", "majorSkillsList" : [ "Case management", "Leave of absence", "Disability events", "Spanish language" ], "coreResponsibilities" : "Initiate inquiries about leave and disability events, Respond to inquiries about leave and disability events, Provide holistic case management services, Review medical documentation, Adjudicate leaves in compliance with plans, Leverage duration guidelines, Leverage best practice tools, Leverage Amazon resources, Oversight of a leave event, Assess case management plan, Adjust case management plan, Address sensitive situations, Respond to sensitive situations, Troubleshoot issues, Remove barriers before, during, or after leave, Respond to employee impacting issues during leave, Ensure right communication occurs, Identify problems, Solve problems with limited information, Facilitate smooth return to work, Facilitate ramp-back plan, Educate managers on employee concerns, Educate business partners on employee concerns, Communicate regular updates to employees, Communicate regular updates to stakeholders, Ensure compliance with standard work, Ensure compliance with federal regulations, Ensure compliance with state regulations, Ensure compliance with company policy, Maintain system records, Consult with third-party administrator, Coordinate with third-party administrator, Partner with third-party administrator, Consult with HR, Coordinate with HR, Partner with HR, Consult with Safety, Coordinate with Safety, Partner with Safety, Consult with Legal, Coordinate with Legal, Partner with Legal, Consult with Payroll, Coordinate with Payroll, Partner with Payroll, Consult with Benefits, Coordinate with Benefits, Partner with Benefits, Consult with team members, Coordinate with team members, Partner with team members, Consult with other departments, Coordinate with other departments, Partner with other departments, Consult with other systems, Coordinate with other systems, Partner with other systems, Perform other duties as assigned", "teamCollaboration" : "Cross-functional environment; Partner with third-party administrator; Consult with HR; Coordinate with HR; Partner with HR; Consult with Safety; Coordinate with Safety; Partner with Safety; Consult with Legal; Coordinate with Legal; Partner with Legal; Consult with Payroll; Coordinate with Payroll; Partner with Payroll; Consult with Benefits; Coordinate with Benefits; Partner with Benefits; Consult with team members; Coordinate with team members; Partner with team members; Consult with other departments; Coordinate with other departments; Partner with other departments; Consult with other systems; Coordinate with other systems; Partner with other systems", "domainKnowledge" : "Leave of absence plans; Disability plans; Federal laws; State laws; Benefit plans", "domainList" : [ "leave-of-absence-plans", "disability-plans", "federal-laws", "state-laws", "benefit-plans" ], "domainSpecificKnowledge" : [ "Leave of absence plans", "Disability plans", "Federal laws", "State laws", "Benefit plans" ], "toolProficiency" : [ "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain system records", "problemSolvingSkills" : "Problem solving; Troubleshoot issues; Identify problems; Solve problems", "qualificationsBasic" : "Bachelor's degree or equivalent experience, Customer service, HR management, Case management, or Leave & Disability management experience, Intermediate MS Word, Excel, Access, Outlook, PowerPoint proficiency, Very good written and verbal Spanish (B2 CEFR), Very good written and verbal English (B2 CEFR)", "qualificationsPreferred" : "Critical thinking and problem-solving ability, Relationship building and influencing ability, Cross-functional environment experience, Time management and ownership of deliverables, Demonstrated communication skills (verbal and written), Prior Leave and/or Accommodation’s experience, Experience using case management systems, Experience reviewing cases for eligibility, Experience determining appropriate leave/disability pay benefits, Experience establishing/executing case management plan, Experience guiding employees/managers on leave, disability, HR, benefits, Experience working multiple projects independently, Experience in environment with changing priorities, Experience working with confidential information", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Poland, Slovakia and Czech Republic.* (!) Please submit your CV in English. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Key job responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon • Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third-party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate • Other duties as assigned Basic Qualifications: - Bachelor’s degree from accredited university or equivalent experience - Experience in customer service or Human Resource management or Case management or Leave & Disability management role - Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - Very good proficiency in written and verbal in Spanish (B2 CEFR) and English (B2 CEFR). - • Bachelor’s degree from accredited university or equivalent experience - • Experience in customer service or Human Resource management or Case management or Leave & Disability management role - • Intermediate proficiency in MS Word, Excel, Access, Outlook and PowerPoint - • Very good proficiency in written and verbal in Spanish (B2 CEFR) and English (B2 CEFR). Preferred Qualifications: - Ability to apply critical thinking and identify issues for problem solving - Ability to build strong relationships and influence others while working in a cross functional environment - Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodation’s experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. - Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters - Experience working multiple projects or cases independently in environment with changing priorities - Experience working with confidential information. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Case Manager with Spanish and English at Amazon Czech Republic Services s.r.o.. Skills: Case management, Leave of absence, Disability events, Spanish language. Initiate inquiries about leave and disability events. Respond to inquiries about leave and disability events", "postedDate" : "2026-06-13T18:52:40.508", "createdAt" : "2026-06-13T18:52:40.508", "lastUpdated" : "2026-06-15T07:00:32.189", "ingestTimestamp" : "2026-06-13T18:52:40.508", "mongoId" : "6a2a660d74d8ee00a062bbb1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10442391/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Adjudicate leaves", "Compliance with laws", "Compliance with policies", "System record maintenance", "Case management", "Leave of absence", "Disability events", "Spanish language", "Leave management", "Disability management", "Benefit administration", "Leave of absence plans", "Disability plans", "Federal laws", "State laws", "Benefit plans", "MS Word", "MS Excel", "MS Access", "MS Outlook", "MS PowerPoint" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca31b74d8ee00a09aa36c", "title" : "Stockroom Clerk (Day Shift)", "company" : "Bath Fitter", "industry" : "Manufacturing", "salary" : { "min" : 360000.0, "max" : 540000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Stockroom Clerk in India, adjusted for full-time employment in the manufacturing industry." }, "location" : "STE - Plant | Usine", "locations" : [ "STE - Plant | Usine" ], "timestamp" : "2026-06-15T07:18:29.928", "fingerprint" : "f919c1eacc2a38baba0f9584391b90a37436041687d913f488467ac8b68afc1d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://careers.bathfitter.com/en/careers/job/?gh_jid=5255368008", "externalId" : "5255368008", "industryFunction" : { }, "structuredLocations" : [ { "workMode" : "onsite" } ], "locationText" : "", "coreResponsibilities" : "Receive and store materials, Pick and pack orders, Maintain inventory accuracy, Operate stockroom equipment, Keep stockroom clean and organized", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Do you want to contribute to the growth of a local company? Are you looking to join a great team where you can help drive team and company success? If so, we want to hear from you! We’re currently looking for a Day Shift Stockroom Clerk (6:25 am to 2:55 pm) at a rate of $23.09 /hour. Why join the Bath Fitter team? Stable, guaranteed work. Group insurance. Retirement plan with employer contributions. Vacation and floating days. Additional holiday time off during the holiday season. Employee discounts however, only those selected to continue in the process will be contacted in person. #Bedard #LI-CB1 #LI-Onsite You can view our full Privacy Policy here", "summaryDescription" : "Stockroom Clerk (Day Shift) at Bath Fitter. Receive and store materials. Pick and pack orders", "postedDate" : "2026-06-13T20:56:37.269", "createdAt" : "2026-06-13T20:56:37.269", "lastUpdated" : "2026-06-15T07:18:29.928", "ingestTimestamp" : "2026-06-13T20:56:37.269", "mongoId" : "6a2ca31b74d8ee00a09aa36c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c96f074d8ee00a0990d58", "title" : "Customer Experience Coordinator", "company" : "Veterinary Emergency Group", "industry" : "Healthcare", "salary" : { "min" : 46000.0, "max" : 63000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Experience Coordinator in Asheville, United States, adjusted for the Healthcare industry and company size." }, "location" : "Asheville, North Carolina, United States", "locations" : [ "Asheville", "North Carolina", "United States" ], "timestamp" : "2026-06-15T10:08:50.083", "fingerprint" : "6781256b1e822e15c9f6c9bbffc4c8076da3b7de197eceea840bcf214e7a351e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/veterinaryemergencygroupst/jobs/5989478004?gh_jid=5989478004", "externalId" : "5989478004", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Asheville", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.5953630,-82.5508407" } ], "locationText" : "Asheville, North Carolina, United States", "professionalSkills" : [ "Customer service", "Customer relations", "Customer retention", "Customer satisfaction", "Value realization", "Patient care", "Financial guidance", "Payment processing" ], "hardSkillsList" : [ "Record details accurately", "Process payments accurately", "Protect financial information" ], "softSkillsList" : [ "Empathetic", "People-centric", "Curious" ], "hardSkills" : [ { "name" : "Record details accurately", "level" : "intermediate" }, { "name" : "Process payments accurately", "level" : "intermediate" }, { "name" : "Protect financial information", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Empathetic" }, { "name" : "People-centric" }, { "name" : "Curious" } ], "majorSkills" : "Customer experience, Customer communication, Problem resolution", "majorSkillsList" : [ "Customer experience", "Customer communication", "Problem resolution" ], "coreResponsibilities" : "Greet every customer, Oversee customer communications, Record details accurately, Route urgent medical calls, Deliver personalized experiences, Say yes to customer needs, Listen with empathy, Resolve concerns quickly, Anticipate issues, Update nurses and doctors, Provide financial guidance, Process payments accurately, Protect personal information, Protect financial information, Follow up with customers, Check on pet's care, Strengthen relationships, Celebrate special moments, Capture special moments, Create lasting connections", "teamCollaboration" : "Update nurses and doctors", "domainKnowledge" : "Veterinary emergency medicine; End-of-life decisions", "domainList" : [ "veterinary-emergency-medicine", "end-of-life-decisions" ], "domainSpecificKnowledge" : [ "Veterinary emergency medicine", "End-of-life decisions" ], "toolProficiency" : [ "Practice management software" ], "communicationSkills" : "Customer communications", "documentationSkills" : "Record details accurately", "continuousLearning" : "Learning opportunities; Mentorship opportunities; Clinical programs; Leadership programs; ER CE; Travel stipend", "innovationCreativity" : "Creative ways to say yes", "problemSolvingSkills" : "Resolve concerns quickly; Anticipate issues", "specialRequirements" : "Work nights, Work weekends, Work holidays, Rotating schedule, As needed basis", "outcomesObjectives" : "Perfecting experience before, during, after; Strengthen relationships; Create lasting connections", "qualificationsBasic" : "2+ years customer service, Advanced computer programs knowledge, Practice management software knowledge, Highly organized, Attention to detail, Interact positively with anyone, Multitasker, Thrive amid chaos, High emotional intelligence, Adaptable, Amenable in high stakes, Willing to work noisy environment, Willing to work unpleasant odors, Work nights, Work weekends, Work holidays, Work fast-paced environment", "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU’LL DO Greet every customer with warmth and urgency, whether in person, over the phone, or online Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly Deliver personalized, memorable experiences—always looking for creative ways to say “yes” to customer needs Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate Keep nurses and doctors updated on customer needs for a seamless care experience. Provide confidential, compassionate guidance on financial options and end-of-life decisions Process payments accurately while protecting personal and financial information Follow up with customers after visits to check on their pet’s care and strengthen relationships Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED 2+ years of experience in a customer service role Advanced knowledge in computer programs and practice management software Highly organized, with strong attention to detail A strong communicator; able to interact positively with anyone and everyone A strong multitasker, able to thrive amid chaos High emotional intelligence, able to read a room and plan and act accordingly Adaptable and amenable in high stakes environments Must be willing to work in a noisy environment with strong or unpleasant odors Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Competitive compensation, including base and 401K match Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend. Clinical student loan repayment so you don’t need to worry about your student debt Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families Flexible work schedules to support your life outside of work Generous employee referral program, so our awesome people can bring in more awesome people And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.", "summaryDescription" : "Customer Experience Coordinator at Veterinary Emergency Group. Skills: Customer experience, Customer communication, Problem resolution. Greet every customer. Oversee customer communications", "postedDate" : "2026-06-14T09:23:01.004", "createdAt" : "2026-06-14T09:23:01.004", "lastUpdated" : "2026-06-15T10:08:50.083", "ingestTimestamp" : "2026-06-14T09:23:01.004", "mongoId" : "6a2c96f074d8ee00a0990d58", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 46000, "salaryAnnualMax" : 63000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Record details accurately", "Process payments accurately", "Protect financial information", "Empathetic", "People-centric", "Curious", "Customer experience", "Customer communication", "Problem resolution", "Customer service", "Customer relations", "Customer retention", "Customer satisfaction", "Value realization", "Patient care", "Financial guidance", "Payment processing", "Veterinary emergency medicine", "End-of-life decisions", "Practice management software" ], "skillCount" : 20, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a5dd174d8ee00a061a580", "title" : "Customer Experience Associate (Unlicensed)", "company" : "Robinhood", "industry" : "Financial Services", "salary" : { "min" : 20.0, "max" : 25.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Denver, CO", "locations" : [ "Denver", "CO", "Westlake", "TX" ], "timestamp" : "2026-06-13T21:34:15.387", "fingerprint" : "8d6cf28700a2ec76dc0b2b22c12f06ab2d8572fef3ed7a4ea3feb609059fcf50", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/robinhood/jobs/7991112?t=gh_src=&gh_jid=7991112", "externalId" : "7991112", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" } ], "locationText" : "Denver, Colorado, United States", "professionalSkills" : [ "Product expertise", "Financial topics" ], "softSkillsList" : [ "Empathy" ], "softSkills" : [ { "name" : "Empathy" } ], "majorSkills" : "Customer support, Financial services", "majorSkillsList" : [ "Customer support", "Financial services" ], "coreResponsibilities" : "Support users through financial topics, Serve as company's voice, Ensure users feel understood, Ensure users feel valued, Learn from customer interactions, Improve customer experience, Demonstrate customer focus, Provide high-touch support, Provide guidance on financial products, Provide guidance on platform features", "teamCollaboration" : "Elite team; High-performing team", "domainKnowledge" : "Financial products; Platform features", "domainList" : [ "financial-products", "platform-features" ], "domainSpecificKnowledge" : [ "Financial products", "Platform features" ], "problemSolvingSkills" : "Problem-solvers", "qualificationsBasic" : "High school diploma or GED", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Customer Experience Associate role offers a unique opportunity to build a career in financial services by supporting our users through complex financial topics. As a member of this team, you'll be the company's voice and will use exceptional empathy and product expertise to ensure our users feel understood and valued. Your job is not only to help our customers, but to help us learn as a company from each interaction, so that we can make our customers' experience using our products as seamless as possible. We demonstrate insane customer focus related to a range of needs from simplistic to complex through chat, email, and phone channels. This is an unlicensed role focused on providing high-touch support and guidance on our financial products and platform features. Location New York, NY; Bellevue, WA; Washington, DC) $21.30—$25 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $21.30—$25 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $20.40—$24 USD In addition to the base pay range listed below, this role is also eligible for bonus opportunities + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $21.30—$25 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $21.30—$25 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $20.40—$24 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.", "summaryDescription" : "Customer Experience Associate (Unlicensed) at Robinhood. Skills: Customer support, Financial services. Support users through financial topics. Serve as company's voice", "postedDate" : "2026-06-11T20:57:29.221", "createdAt" : "2026-06-11T20:57:29.221", "lastUpdated" : "2026-06-13T21:34:15.387", "ingestTimestamp" : "2026-06-11T20:57:29.221", "mongoId" : "6a2a5dd174d8ee00a061a580", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Empathy", "Customer support", "Financial services", "Product expertise", "Financial topics", "Financial products", "Platform features" ], "skillCount" : 7, "jobCategory" : "customer-service", "jobSubcategory" : "[inactive]-customer-experience", "dataQualityScore" : 0.7777778, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services" } ], "status" : 200, "message" : "customer experience associate with english day shift bulgaria jobs", "metadata" : { "title" : "customer experience associate with english day shift bulgaria" }, "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 70805, "totalPages" : 1417, "hasNext" : true, "hasPrevious" : false } }

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