Access Systems

Technology

CustomerExperienceSpecialist

Waukee, Iowa, United States FULL TIME
The Brief

“Customer Experience Specialist at Access Systems. Support customer communication. Support customer follow-up”

Industry & Context.

Technology
Problems you'll solve

Manage multiple customer requests; Follow through to resolution

What They're Looking For.

Must Have

1-3 years customer service experience, 1-3 years administration experience, 1-3 years office support experience, Manage multiple customer requests, Follow through to resolution, Attention to detail documenting interactions, Attention to detail documenting updates

What You'll Do.

Support customer communication

Support customer follow-up

Connect with customers by phone

Connect with customers by email

Partner with Account Managers

Maintain accurate customer records

Maintain activity notes

How You'll Work.

Team & Collaboration

Partner with Account Managers

Free ATS check

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