{ "count" : 82397, "data" : [ { "id" : "6a2c878c74d8ee00a09699d5", "title" : "Training and Implementation Specialist", "company" : "risr/", "industry" : "Computer Software", "salary" : { "min" : 75000.0, "max" : 90000.0, "currency" : "CAD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote", "locations" : [ "Remote" ], "timestamp" : "2026-06-15T21:40:10.092", "fingerprint" : "26039569b352888381e179bc19137debbb6f9d123765deff63d511fcbda84d7c", "source" : "workable", "language" : "en", "applyUrl" : "https://apply.workable.com/j/C14DE21034/apply", "externalId" : "C14DE21034", "industryFunction" : { }, "locationPoint" : "56.1304,-106.3468", "structuredLocations" : [ { "country" : "Bulgaria", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "Bulgaria", "employmentType" : "FULL_TIME", "professionalSkills" : [ "System configuration", "Change management", "Solution design" ], "hardSkillsList" : [ "Software training", "Onboarding", "System implementation", "Documentation creation", "Customer support" ], "hardSkills" : [ { "name" : "Software training", "level" : "intermediate" }, { "name" : "Onboarding", "level" : "intermediate" }, { "name" : "System implementation", "level" : "intermediate" }, { "name" : "Documentation creation", "level" : "intermediate" }, { "name" : "Customer support", "level" : "intermediate" } ], "majorSkills" : "Customer onboarding, Implementation, Learning resource creation, Customer support", "majorSkillsList" : [ "Customer onboarding", "Implementation", "Learning resource creation", "Customer support" ], "coreResponsibilities" : "Lead customers through onboarding and implementation, Capture functional requirements and existing processes, Configure systems to support customer needs, Support customers through change, Design and maintain learning and implementation resources, Turn recurring customer questions into reusable documentation, Enable customers to self-serve confidently, Improve onboarding materials based on feedback, Deliver tailored training sessions, Provide thoughtful support during critical moments, Empower customers rather than create dependency, Surface trends, risks, and opportunities for improvement, Translate customer experience into clear insights", "teamCollaboration" : "Internal teams; Customer Success Team; Business analysis; Engineering; Product", "domainKnowledge" : "Workplace-based assessments; Patient care", "domainList" : [ "workplace-based-assessments", "patient-care" ], "domainSpecificKnowledge" : [ "Workplace-based assessments", "Patient care" ], "communicationSkills" : "Written communication; Spoken communication; Training delivery; Documentation production", "documentationSkills" : "Learning resources; Implementation resources; Solution definitions; SOPs; Reusable documentation; Learning collateral; Onboarding materials", "continuousLearning" : "Learning and development", "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Live in Ontario, Quebec, New Brunswick, Nova Scotia, or Prince Edward Island", "outcomesObjectives" : "Customers onboard smoothly and feel supported; Users understand how to use the platform confidently; Clear documentation and learning resources reduce friction; Customers feel trusted, capable, and well cared for", "qualificationsBasic" : "Experience delivering software system training or onboarding for end users, Explain complex concepts clearly and adapt approach for different audiences, Communicate clearly and confidently in written and spoken English, Confidence in learning new systems and navigating technical details, Problem-solving skills and a calm, structured approach to troubleshooting, Experience creating clear, user-focused learning or implementation materials, Comfort handling sensitive information in line with GDPR and quality standards, Ability to work thoughtfully about balance and flexibility", "qualificationsPreferred" : "Experience with customer success platforms, Experience with SaaS products, Experience in a customer-facing role", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Full-time, permanent position. The role is based in Canada, and applicants must live in Ontario, Quebec, New Brunswick, Nova Scotia, or Prince Edward Island, and the company works remotely. **Salary:** $75,000 to $90,000 (depending on experience) plus profit share. ### Why this role exists Our customers rely on the **risr/** platform to deliver high-stakes and workplace-based assessments that really matter to institutions, professionals, and ultimately patient care. For our software to have the impact it’s designed for, customers need to be onboarded smoothly, configured well, and confident using it independently or as part of a managed service. This role exists to make that happen not just through great training, but by designing clear, scalable learning and implementation experiences that enable customers to get up and running quickly, with minimal friction and minimal reliance on one-to-one support. ### The role at a glance As a Training & Implementation Specialist, you’ll guide customers through the onboarding and implementation of our assessment solutions. You’ll work closely with customers to understand their goals and processes, support them through change, configure the platform to meet their needs, and ensure their users are ready to launch with confidence. Crucially, you’ll also help us move away from repeated, manual training by creating clear, solution-focused documentation and learning resources that make onboarding easier, faster, and more consistent for everyone. ### **What you’ll be doing** **Customer onboarding & implementation** * Lead customers through onboarding and implementation, from early discovery through to launch. * Build on early discovery carried out with our solution specialists, capturing functional requirements and existing processes, so customers experience a seamless transition into onboarding * Configure systems to support customer needs, working calmly through complexity where required. * Support customers through change, recognising that new systems and processes can feel daunting. **Learning, enablement & documentation** * Design and maintain clear, practical learning and implementation resources (guides, walkthroughs, solution definitions, SOPs). * Turn recurring customer questions and challenges into reusable documentation, learning collateral and system improvements. * Reduce reliance on live granular training by enabling customers to self-serve confidently, freeing up more time to focus on more complex areas of the implementation. * Continuously improve onboarding materials based on customer feedback, usage patterns, and evolving product capabilities. **Training & support** * Deliver tailored training sessions where they add the most value, focusing on outcomes, not just features. * Provide thoughtful support during critical moments, using good judgment to resolve, escalate, or enable as appropriate. * Work alongside the wider Customer Success Team to triage and respond to support requests, always aiming to empower customers rather than create dependency. **Collaboration & improvement** * Work closely with internal teams, including business analysis, engineering and product, to surface trends, risks, and opportunities for improvement. * Translate customer experience into clear insights that help improve our products, processes, and learning materials. * Contribute to a calm, collaborative team culture that values ownership, clarity, and continuous improvement. ### What success looks like * Customers onboard smoothly and feel supported, not overwhelmed. * Users understand how to use the platform confidently without needing repeated one-to-one training. * Clear documentation and learning resources reduce friction, support tickets, and time to value. * Customers feel trusted, capable, and well cared for throughout their journey with **risr/**. **Requirements** We’re more interested in how you think and work than ticking every box, but experience that will help you succeed includes: **Essential** * Experience delivering software system training or onboarding for end users. * The ability to explain complex concepts clearly and adapt your approach for different audiences. * The ability to communicate clearly and confidently in written and spoken English, including when delivering training and producing documentation for customers. * A natural curiosity about customer goals, challenges, and motivations. * Confidence in learning new systems and navigating technical details. * Strong problem-solving skills and a calm, structured approach to troubleshooting. * Experience creating clear, user-focused learning or implementation materials. * Comfort handling sensitive information in line with GDPR and quality standards. * The ability to work autonomously while collaborating openly with others. * A curious, experimental relationship with AI. You try things, reflect on what works, and embed it into how you actually work, not just how you think about working. **Desirable** * Experience working with SaaS products and customer implementations. * Exposure to education, training, or assessment environments. * Experience supporting customers through change management. * Familiarity with agile or digital transformation projects. * Experience using tools such as Zendesk, Monday.com, or similar platforms. ### Working at risr/ We’re a flat-structured, forward-thinking organisation built on trust, transparency, and autonomy, with a focus on digital self-management. We keep things simple, collaborate openly, and focus on doing the right thing, even when it’s harder. We work remotely, and while there may occasionally be out-of-hours or on-site work (particularly around exams), we’re thoughtful about balance and flexibility. **Benefits** * Fully remote working * Freedom to choose your equipment and learning * A high-trust, low-bureaucracy environment * Open-book finances and full salary transparency * Generous salary, enhanced parental leave, and profit share * £1,200 (local currency equivalent) annual health and wellbeing allowance * Confidential mental health support * CanadaLife Health Insurance * Paid for internet and mobile phone * Truly flexible working hours * No set annual leave limit. You are expected to take at least 28 days. * 25% of the company's profits are shared equally across the global team ### **How we hire** We want to make sure we're a great fit for each other! Here is a breakdown of our application and interview process: * **Step 1: Application Review:** Our team will review your application. If we believe you have what we're looking for, we'll invite you to the next stage. * **Stage 1: The Intro (Remote):** A quick video submission answering a few questions on your own time. * **Stage 2: The Group Collaboration (Remote):** A practical team interview with other candidates. **Save the date: This will happen on July 7th at 9am ET.** * **Stage 3: The Deep Dive (Remote):** An interview with some of the team you will work alongside to discuss more about your skills and goals. * **Stage 4: The Final Meetup (In-Person):** A face-to-face meeting with some of our Canadian team members. If you believe this is the role for you, please continue to fill out the application form. Please note that we want to hear from you as an individual when you apply to work at **risr/** , and that all content in your application should be original and your own. Applications without a cover letter will be unsuccessful. Come and join us, we promise you won’t have worked for a company quite like it! _**risr/**__is an equal opportunities employer, and we do not exclude people on the grounds of sex, gender preference or reassignment, pregnancy, parental status, race, marital / relationship status, disability, age, religion, belief or sexual orientation._", "summaryDescription" : "Training and Implementation Specialist at risr/. Skills: Customer onboarding, Implementation, Learning resource creation, Customer support. Lead customers through onboarding and implementation. Capture functional requirements and existing processes", "postedDate" : "2026-06-11T00:00:00.000", "createdAt" : "2026-06-14T20:19:49.022", "lastUpdated" : "2026-06-15T21:40:10.092", "ingestTimestamp" : "2026-06-14T20:19:49.022", "mongoId" : "6a2c878c74d8ee00a09699d5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/C14DE21034", "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Software training", "Onboarding", "System implementation", "Documentation creation", "Customer support", "Customer onboarding", "Implementation", "Learning resource creation", "System configuration", "Change management", "Solution design", "Workplace-based assessments", "Patient care" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "daysOld" : 4, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "69d059fd2beec4dd3dbf376e", "title" : "Industrial Safety and Health Inspector - Consultation", "company" : "Massachusetts Department of Labor Standards", "salary" : { "min" : 75000.0, "max" : 105000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Industrial Safety and Health Inspector - Consultation in Lawrence, MA, adjusted for government industry and full-time employment." }, "location" : "Massachusetts-Lawrence", "locations" : [ "Massachusetts-Lawrence", "Compliance and Certification", "Department of Workforce Development, Full-time, Full-time" ], "timestamp" : "2026-06-16T06:33:26.573", "fingerprint" : "ba5813d082d70cff5a1b9d81aab1265383d3435e2193c4a02984580524889ccf", "source" : "taleo", "language" : "en", "applyUrl" : "https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=1079115", "externalId" : "1079115", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lawrence", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.7070354,-71.1631137" } ], "locationText" : "Lawrence, Massachusetts, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "The Massachusetts Department of Labor Standards (DLS) strives for a Massachusetts free of workplace hazards that cause injuries and illnesses, where wages are paid fairly and equitably, and the most vulnerable workers are protected. We work with public and private sector partners in helping make Massachusetts a great place to work and to do business. The Massachusetts SafetyWorks Consultation Program provides free, on-site consultive services designed to help Massachusetts employers recognize and control safety and health hazards at their worksites. SafetyWorks Consultation also helps employers establish and/or improve their required safety and health programs and answer safety and health related questions. Position Overview: This position will perform professional duties in the area of industrial hygiene and occupational safety and health including, but not limited to, the inspection of workplaces to identify, evaluate and determine corrective action of existing and potential occupational safety and health hazards. Serves as consultant to employers on improving safety and health programs and assisting with safety and health training. Provide technical support to staff, employers, employees and outside agencies on complying with applicable OSHA and other occupational safety and health regulations/standards, including but not limited to NFPA, ANSI, ACGIH, and NEC. Detailed Summary of Duties and Responsibilities: Position performs industrial hygiene surveys of workplaces in Massachusetts at the request of employers under the U.S. Department of Labor/ Occupational Safety & Health Administration (OSHA) Consultation Program to recognize, evaluate and control occupational hazards. Recognizes and evaluates workplace safety and health hazards through the use of observations, industrial hygiene principles, industry work practices, personal interviews, analytical measurements and by reviewing existing health and safety programs. Surveys focus on physical and chemical hazards in the general and construction industries relating to items such as hazard communication, personal protective equipment, respiratory protection, confined space, and noise exposure. Collects, interprets, and evaluates industrial hygiene samples. Compares sampling results to consensus standards and federal regulations in order to determine proper control measures relevant to occupational health. Utilizes, calibrates and maintains industrial hygiene field equipment, such as air sampling pumps, sound level meters, noise dosimeters, gas detectors, ventilation meters (Anemometers) and direct reading instruments. Performs mathematical computations used by industrial hygienists and safety professionals to evaluate and control occupational health hazards. Prepares comprehensive written reports in a timely manner to document findings and determine methods to abate known and potential hazards. Informs employers and employees of identified occupational hazards, control methods, and occupational safety and health principles and practices . Ensures that employers correct hazards and provides guidance to employers to determine the methodologies best utilized including engineering and/or administrative controls. Possesses a basic knowledge of safety and health regulations and standards, including OSHA, NFPA, ANSI, NEC, etc. Identifies, gathers, and reviews available data, technical/scientific literature, policy and regulatory references to plan, conduct, and document a workplace visit. Uses such resources to gain a thorough understanding of the industry, the establishment's inspection history (if applicable), and industry-specific work processes, operations, hazards, standards, and terminology. Researches/reviews control and abatement procedures relevant to the expected work processes and operations. Applies knowledge of occupational industrial hygiene principles, practices, techniques, procedures, regulations and standards to identify and evaluate occupational safety and health hazards and recommend abatement methods. Applies technical knowledge when determining abatement feasibility and effectiveness. Recognizes apparent hazards and violations of regulations and standards; documents hazards, violations, and abatements in accordance with SafetyWorks Consultation Program policy and other departmental procedures. Conducts training and presentations. Assists in drafting materials regarding occupational safety and health topics. Attends and participates in meetings, conferences, and programs in order to discuss and/or keep abreast of changes in the industrial safety and health fields. Ability to communicate effectively in oral expression and in writing. Ability to establish and maintain harmonious working relationships and to deal tactfully with co-workers, employers, employees, representatives of state and federal agencies, unions, and the general public. Ability to work independently with flexible working hours that can routinely extend beyond normal business hours depending on the job site. First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three (3) years of full-time, or equivalent part-time, professional or technical experience in safety engineering, industrial hygiene, inspection or investigatory work in connection with occupational safety/health standards, in the regulation of occupational safety/health or in enforcement of occupational health laws, rules, regulations and standards, of which (B) one (1) year must have been in a professional capacity, or (C) any equivalent combination of the required experience and the substitution below. Extensive travel is required; incumbents must have access to a properly inspected, registered and insured personal automobile and must possess a current and valid motor vehicle driver's license at a class level specific to assignment. Based on assignment Applicants must pass an annual medical evaluation to certify their ability to wear respiratory or other breathing apparatus. Applicants must be able to obtain and maintain certification from the EPA, Commonwealth of Massachusetts, and other agencies as necessary to perform duties as assigned. SUBSTITUTIONS: I. An Associate's degree with a major in building construction, mechanical technology, industrial hygiene, industrial management, industrial technology, sanitation/public health inspection, or engineering may be substituted for one (1) year of the required (A) experience. II. A Bachelor's degree with a major in engineering, industrial hygiene, safety science, construction management, industrial management, or a related scientific discipline such as chemistry, biology or the like, may be substituted for two (2) years of the required (A) experience. III. A Graduate degree with a major in engineering, industrial hygiene, occupational safety and health, industrial management, or a related scientific discipline such as chemistry, biology or the like may be substituted for three (3) years of the required (A) experience. IV. Completion of an apprentice training program approved by the Massachusetts Division of Apprentice Standards in a construction trade may be substituted for two (2) years of the required (A) experience. V. Certification as a Certified Industrial Hygienist or Certified Safety Professional may be substituted for the required experience. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Indust Safety/Hlth Inspctr II", "summaryDescription" : "Industrial Safety and Health Inspector - Consultation at Massachusetts Department of Labor Standards", "createdAt" : "2026-06-14T18:51:20.208", "lastUpdated" : "2026-06-16T06:33:26.573", "ingestTimestamp" : "2026-06-14T18:51:20.208", "mongoId" : "69d059fd2beec4dd3dbf376e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 105000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "69ce5e3b9bc74574cb677a65", "title" : "Axle Assembly and Component Development", "company" : "Mercedes-Benz Group China Ltd.", "industry" : "Manufacturing", "salary" : { "min" : 650000.0, "max" : 1000000.0, "currency" : "CNY", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Automotive in Beijing, China, adjusted for Lead seniority and company size." }, "location" : "China (Mainland)-Beijing-Beijing", "locations" : [ "China (Mainland)-Beijing-Beijing", "8 Boxing Road, BDA, Beijing" ], "timestamp" : "2026-06-16T02:03:24.427", "fingerprint" : "3edd79c432f1b6a2d36431e4748c5b7aaeb178cfc7c70c92cb6fcf8b4ef76d0e", "source" : "taleo", "language" : "en", "applyUrl" : "https://daimler.taleo.net/careersection/ex/jobdetail.ftl?job=887430", "externalId" : "887430", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Beijing", "country" : "China", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "39.9057136,116.3912972" } ], "locationText" : "Beijing, China", "technicalSkills" : "CAx, Siemens NX", "professionalSkills" : [ "Planning skills", "Organizational skills" ], "softSkillsList" : [ "Self-responsible working attitude", "High commitment" ], "softSkills" : [ { "name" : "Self-responsible working attitude" }, { "name" : "High commitment" } ], "majorSkills" : "Axle assembly, Axle component development", "majorSkillsList" : [ "Axle assembly", "Axle component development" ], "coreResponsibilities" : "Lead axle assembly tasks, Ensure localized axle assembly, Coordinate with RD HQ, Coordinate with suppliers, Coordinate with purchasing, Coordinate with quality, Provide technical consulting, Nominate suppliers, Audit suppliers, Release suppliers, Align timelines, Coordinate provision of prototype parts, Set up new assembly lines, Implement lessons-learned process, Drive advanced methods, Ensure automated quality control, Lead axle component development tasks, Ensure localized axle development, Lead technical discussions, Lead internal project meetings, Lead external project meetings, Release technical requirements, Release 3D model, Release 2D drawings, Evaluate testing results, Release suspension component, Release suspension system, Develop China specific content, Develop open-source parts, Handle decision-making process, Support engineering change implementation, Support supplier nomination, Solve stakeholder issues, Align technically with Stakeholders, Coordinate with field quality, Perform cross-functional tasks", "teamCollaboration" : "Chassis Team; RD HQ; Suppliers; Purchasing; Quality; Other departments; Stakeholders in Germany; Field quality organization", "domainKnowledge" : "Chassis technology", "domainList" : [ "chassis-technology" ], "domainSpecificKnowledge" : [ "Chassis technology" ], "toolProficiency" : [ "Windows", "Office", "Siemens NX" ], "communicationSkills" : "Intercultural competence; Communication skills", "specialRequirements" : "Willingness to travel", "qualificationsBasic" : "Fluent English language skills, Computer skills mandatory, Windows, Office, CAx (Siemens NX)", "qualificationsPreferred" : "Chinese native speaking skills, German language, Overseas study or work experience", "remoteFriendly" : false, "rawDescription" : "Primary Project Responsibility 1. Leading Axle assembly tasks in the Chassis Team . a) Overall responsible for localized axle assembly according to Mercedes-Benz Development standards. b) Coordinating with RD HQ, suppliers, purchasing and quality for technical consulting, nomination, audit and supplier release. c) Align timelines and coordinate the provision of prototype parts to set up new assembly lines if no series parts are available. d) Implement lessons-learned process and pro-actively drive advanced methods to ensure automated quality control. 2. Leading Axle component development tasks in the Chassis Team . a) Overall responsible for localized axle development according to Mercedes-Benz Development System. b) Coordinating with RD HQ, suppliers, purchasing and quality for technical consulting, nomination, audit and supplier release. c) Leading technical discussions and internal/ external project meetings with suppliers and other departments. d) Releasing technical requirements including 3D model and 2D drawings to suppliers and related departments. e) Evaluating testing results and giving suspension component/ system release based on Mercedes-Benz requirement. General Task Description 1. Development tasks for China specific content and open-source parts with modified design in the chassis incl. handling the decision-making process. 2. Support engineering change implementation throughout product lifecycle of localized components of all locally produced Mercedes-Benz vehicles Localization tasks for locally produced parts incl. the support of supplier nomination, close collaboration with Stakeholder issue solving during hardware phases, etc. 3. Technical alignment with Stakeholders in Germany. 4. Coordinating with field quality organization. 5. Cross-functional tasks based on business needs Specific Knowledge: § Chassis technology knowledge § Strong planning and organizational skills § Self-responsible working attitude and initiative § High commitment for premium vehicles of Mercedes-Benz and quality § Fluent English language skills § Computer skills mandatory, including Windows, Office, CAx (Siemens NX) § Intercultural competence and communication skills with various hierarchy levels § Chinese native speaking skills preferred. § Willingness to travel inside China and to Germany Overseas study or work experience preferred; German language preferred Mercedes-Benz Group China Ltd.", "summaryDescription" : "Axle Assembly and Component Development at Mercedes-Benz Group China Ltd.. Skills: Axle assembly, Axle component development. Lead axle assembly tasks. Ensure localized axle assembly", "createdAt" : "2026-06-14T18:51:22.400", "lastUpdated" : "2026-06-16T02:03:24.427", "ingestTimestamp" : "2026-06-14T18:51:22.400", "mongoId" : "69ce5e3b9bc74574cb677a65", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Self-responsible working attitude", "High commitment", "Axle assembly", "Axle component development", "Planning skills", "Organizational skills", "Chassis technology", "Windows", "Office", "Siemens NX" ], "skillCount" : 10, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Lead", "dataQualityScore" : 0.6666667, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ccd1474d8ee00a0a28dbd", "title" : "Component Engineer", "company" : "EVERSTAR", "industry" : "Manufacturing", "salary" : { "min" : 1200000.0, "max" : 2000000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the manufacturing industry baseline for a mid-seniority Component Engineer in India, with adjustments for company size and work mode." }, "location" : "Kyiv | Київ, UA", "locations" : [ "Kyiv | Київ", "UA" ], "timestamp" : "2026-06-16T02:02:16.553", "fingerprint" : "e4002bdce75eb87a5a92611e23bdab5b4f22a158aab1cd0f4d84f6d0f99784e8", "source" : "breezyhr", "language" : "uk", "applyUrl" : "https://everstar.breezy.hr/p/ebe172b46be0-component-engineer", "externalId" : "ebe172b46be0", "industryFunction" : { }, "structuredLocations" : [ { "city" : "kyiv", "state" : "kyiv city", "country" : "Ukraine", "continent" : "europe", "source" : "locations-index", "geo" : "50.45466,30.5238" } ], "locationText" : "Kyiv | Київ, UA", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Develop and produce equipment, Develop electronic solutions", "domainKnowledge" : "MilTech", "domainList" : [ "miltech" ], "domainSpecificKnowledge" : [ "MilTech" ], "innovationCreativity" : "R&D projects", "rawDescription" : "Ми — EVERSTAR, перша рекрутингова агенція в MilTech для тих, хто готовий створювати технологічне майбутнє. Але досить про нас, розказуємо про головну зірку. Ця вакансія у R&D-команду, що розробляє та виробляє техніку й електронні рішення, які працюють на реальному полі бою, а не в красивих пр", "summaryDescription" : "Component Engineer at EVERSTAR. Develop and produce equipment. Develop electronic solutions", "createdAt" : "2026-06-14T18:55:54.102", "lastUpdated" : "2026-06-16T02:02:16.553", "ingestTimestamp" : "2026-06-14T18:55:54.102", "mongoId" : "6a2ccd1474d8ee00a0a28dbd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "MilTech" ], "skillCount" : 1, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.0 }, { "id" : "6a2cc25074d8ee00a0a05f1f", "title" : "Change and Implementation Lead", "company" : "Montu", "industry" : "Montu", "salary" : { "min" : 65000.0, "max" : 75000.0, "currency" : "GBP", "frequency" : "Yearly" }, "location" : "Hybrid Winnersh ", "locations" : [ "Hybrid Winnersh ", "Winnersh" ], "timestamp" : "2026-06-16T02:01:22.064", "fingerprint" : "63b4d2ee7a476b10236cea5a8edeb8bd20404ee1b11d968f48e48e36a16b1377", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/montu-uk/02cce24d-faf8-4279-91dc-4cf125a240c9/application", "externalId" : "02cce24d-faf8-4279-91dc-4cf125a240c9", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Winnersh", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "51.4308820,-0.8778641" } ], "locationText" : "Winnersh, United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Lead", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Root cause analysis", "Change communication" ], "hardSkillsList" : [ "Agile delivery models", "Hybrid delivery models" ], "hardSkills" : [ { "name" : "Agile delivery models", "level" : "intermediate" }, { "name" : "Hybrid delivery models", "level" : "intermediate" } ], "majorSkills" : "Implementation, Change management, Process optimization, Delivery management", "majorSkillsList" : [ "Implementation", "Change management", "Process optimization", "Delivery management" ], "coreResponsibilities" : "Find and fix broken processes, Diagnose root causes, Make decisions on priorities, Deliver initiatives end-to-end, Create clear plans, Track progress, Manage risks, Unblock issues, Build stakeholder relationships, Align stakeholders, Inform stakeholders, Make case for change, Win over sceptics, Communicate through change, Simplify processes, Build delivery muscle, Champion delivery best practices, Optimise processes, Apply Lean Six Sigma, Apply continuous improvement principles", "teamCollaboration" : "Coordinate across teams; Work with diverse stakeholders", "projectManagementSkills" : [ "Agile", "Lean Six Sigma" ], "domainKnowledge" : "Healthtech ecosystem; Clinical initiatives; Pharmacy initiatives; Digital initiatives; Logistics initiatives; Regulatory initiatives; Commercial initiatives", "domainList" : [ "healthtech-ecosystem", "clinical-initiatives", "pharmacy-initiatives", "digital-initiatives", "logistics-initiatives", "regulatory-initiatives", "commercial-initiatives" ], "domainSpecificKnowledge" : [ "Healthtech ecosystem", "Clinical initiatives", "Pharmacy initiatives", "Digital initiatives", "Logistics initiatives", "Regulatory initiatives", "Commercial initiatives" ], "toolProficiency" : [ "Jira", "Notion", "Confluence", "Spreadsheets" ], "communicationSkills" : "Make the case for change", "continuousLearning" : "Opportunities for growth and development", "problemSolvingSkills" : "Solve problems in real-time; Diagnose root causes; Bring clarity to chaos", "outcomesObjectives" : "Scale at pace; Leave processes faster and simpler", "qualificationsBasic" : "3-5 years experience as Implementation & Change Lead, Experience in fast-paced, high-growth environment", "qualificationsPreferred" : "Healthtech experience a plus, Medtech experience a plus, SaaS experience a plus, Regulated industries experience a plus, Agile certifications, PMP certifications, PRINCE2 certifications, Lean Six Sigma certifications", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "IMPLEMENTATION & CHANGE LEAD We’re looking for an ambitious and action-oriented Implementation & Change Lead to help accelerate Montu’s mission to transform healthcare through cannabis therapies. In this role, you’ll be an agent for change; managing and driving the delivery of projects that sit at the heart of scaling our healthtech ecosystem spanning clinical, pharmacy, digital, logistics, regulatory, and commercial initiatives. This isn't a traditional project management role. We don't run a rigid methodology, and we're not looking for someone to impose one. We want someone who brings just enough structure to keep the important things on track, and who's as comfortable rolling up their sleeves as drawing up a plan. This is a hands-on role in a fast-paced scale-up. You’ll coordinate across teams, solve problems in real-time, and keep projects moving forward. At the same time, you’ll have the opportunity to shape how we deliver, building structure and momentum that helps Montu scale at pace. What You'll Do Find the work, not just manage it - Move through the organisation spotting what's broken, stuck, or about to become a problem and take ownership of fixing it, rather than waiting for it to land as a neatly-defined project. - Diagnose root causes, not just symptoms, and bring clarity to ambiguous or chaotic situations. - Make calls on what's worth doing, what can wait, and what to quietly kill. Deliver, end to end - Take initiatives from messy idea to landed outcome; on time, on budget, to scope - working across Clinical, Pharmacy, Tech, Logistics, Legal and Commercial teams. - Bring just enough structure to keep delivery on track: A clear plan, named owners, critical-path, deadlines and visible progress, without drowning teams in process. - Introduce project management methodology, like Agile, where it helps maintain pace. Where it would slow things down, leave it out. - Track progress, manage risks, and unblock issues quickly to keep things moving. Connect across the business - Build strong relationships with stakeholders, keeping them aligned and informed without burying everyone in meetings. - Bring people along on the journey: Make the case for change in plain language, win over sceptics rather than steamroll them and communicate clearly through the messy middle so new ways of working stick. Make us better as we grow - Leave the processes you touch faster and simpler than you found them. - Build the delivery muscle of the wider team — and, over time, potentially a small team of your own. - Champion delivery best practices (like Agile and Lean Six Sigma), helping the team work smarter as we grow. - Optimise processes by applying Lean Six Sigma and continuous improvement principles to make our operations faster, smarter, and ready to scale. - Get your hands dirty and bring a pragmatic, hands-on approach to getting things done in a fast-paced, sometimes scrappy scale-up environment. What You’ll Bring We're looking for an Implementation & Change Lead who runs towards those problems: someone who can walk into a messy, half-formed situation, work out what actually needs to happen and make it happen, often before anyone's asked. - A genuine bias for action and a high degree of autonomy; you find the work, set your own direction, and don't wait to be told what to fix. - A doer as much as a planner: You don't just oversee projects, you get your hands dirty to deliver them. - A track record of bringing order to chaos in fast-moving, ambiguous environments. - A strong, enthusiastic and strategic change communicator who tailors the message to any audience, makes a compelling case for why, and brings people on board rather than just informing them. - Strong grasp of Agile and hybrid delivery models, and the ability to adapt them pragmatically. Certifications (Agile, PMP, PRINCE2, Lean Six Sigma) are nice-to-have but mindset matters more. - Comfortable working with diverse stakeholders (clinicians, engineers, commercial teams, compliance). - Comfort with everyday delivery and collaboration tools (e.g. Jira, Notion, Confluence, spreadsheets). - 3-5 years’ experience as an Implementation & Change Lead in a fast-paced, high-growth environment (healthtech, medtech, SaaS, or other regulated industries a plus). Benefits - 25 days holiday (rising to 27 after one year & 30 after 2 years) + bank holidays - 5% matched pension - Private health insurance scheme - Cycle-to-work scheme - Opportunities for growth and development - A dynamic and supportive team environment About Montu Montu is the UK’s leading cannabis company, with operations globally. We make medical cannabis more accessible by building integrated ecosystems that streamline the patient journey from end-to-end. Our mission is simple: improve the lives of millions of people through cannabis therapies. We take a technology-first approach - whether it’s delivering best-in-class online clinical care, developing innovative supply chain management tools, or launching industry-leading product lines. Recognised by Deloitte Fast 50 as Australia’s fastest-growing tech company two years running, Montu is now the largest business of its kind outside North America - and we’re just getting started in the UK.", "summaryDescription" : "Change and Implementation Lead at Montu. Skills: Implementation, Change management, Process optimization, Delivery management. Find and fix broken processes. Diagnose root causes", "createdAt" : "2026-06-14T19:31:21.391", "lastUpdated" : "2026-06-16T02:01:22.064", "ingestTimestamp" : "2026-06-14T19:31:21.391", "mongoId" : "6a2cc25074d8ee00a0a05f1f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Agile delivery models", "Hybrid delivery models", "Implementation", "Change management", "Process optimization", "Delivery management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Continuous improvement", "Root cause analysis", "Change communication", "Agile", "Lean Six Sigma", "Healthtech ecosystem", "Clinical initiatives", "Pharmacy initiatives", "Digital initiatives", "Logistics initiatives", "Regulatory initiatives", "Commercial initiatives", "Jira", "Notion", "Confluence", "Spreadsheets" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "69ce5df99bc74574cb671a48", "title" : "Implementation and Operations Manager", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Government in Austin, TX, adjusted for seniority and full-time employment." }, "location" : "826661", "locations" : [ "826661", "
Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

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While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas, in the RESEA department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: The ideal candidate leverages exceptional leadership and management skills to ensure projects, training, and guidance are error-free and completed on time. This position plays a critical role in ensuring successful administration and implementation of the Reemployment Services and Eligibility Assessment (RESEA) program. If you are an experienced and innovative leader who is open to new ideas, and have excellent people skills, this opening could be the perfect match for you. WHAT YOU WILL DO: The Implementation and Operations Manager (Manager IV) performs advanced (senior-level) managerial work administering the daily operations and activities of an agency’s business function, division, or department. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Lead a team of RESEA coordinators located across the state who provide technical assistance, implementation, observations and customer compliance checks of offices providing RESEA services. - Guide the preparation of administrative reports, state plans, federal waiver requests, and responses to federal audit reviews. - Develop short and long-term strategies and goals for the administration of assigned projects. - Manage and provide high-level technical assistance and guidance to 28 Local Workforce Development Area (LWDA) Boards to ensure workforce programs are operated according to TWC standards and rules. - Brief TWC executive management, Commissioners, and their staff, and LWDA executives regarding programs, projects, and performance issues; coordinate with internal and external stakeholders. - Enhance program effectiveness by developing and recommending service delivery guidelines, providing expert guidance on program issues, and implementing action plans for operational improvement. - Oversee a high-performing team through effective performance management, professional development, and clear guidance on job expectations and TWC standards. - Represent the department and TWC at meetings, conferences, and seminars, and serve on committees. - Ensure assigned staff, LWDA Boards, and service providers comply with all RESEA federal, state, and agency laws, rules, policies, and procedures. - Perform related work as assigned. YOU QUALIFY WITH: -Five years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, one year and six months of which must have been in an administrative management or supervisory capacity. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: - Experience in developing, implementing, and evaluating policies and procedures. - Experience motivating and leading a team. - Excellent communication skills, both written and verbal. - Highly skilled in managing both people and projects. - High attention to detail, while still seeing the big picture. - Ability to balance competing and shifting priorities. - Knowledge of workforce programs and grant administration. - Collaboration to innovate and problem solve. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $7,790.31 - $8,179.83/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Duty involves up to 25% travel within the state of Texas. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Implementation and Operations Manager at Texas Workforce Commission. Skills: Program administration, Operational improvement, Stakeholder coordination. Administer daily operations. Lead RESEA coordinators", "createdAt" : "2026-06-14T18:52:34.289", "lastUpdated" : "2026-06-16T03:04:47.886", "ingestTimestamp" : "2026-06-14T18:52:34.289", "mongoId" : "69ce5df99bc74574cb671a48", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 145000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Technical assistance", "Performance management", "Compliance checks", "Leadership", "People skills", "Program administration", "Operational improvement", "Stakeholder coordination", "Program management", "Policy interpretation", "Service delivery", "Project administration", "Goal development", "Workforce programs", "Grant administration", "RESEA program" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30531ff292fd229cf112e2", "title" : "Software Engineer( ERP Implementation)", "company" : "Mattel", "industry" : "Retail", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-Senior Software Engineer in the Manufacturing industry in Hyderabad, India, adjusted for company size and specific ERP implementation experience." }, "location" : "Hyderabad, IN", "locations" : [ "Hyderabad", "IN" ], "timestamp" : "2026-06-16T06:42:46.419", "fingerprint" : "69b96d7727c68564c4c22ae7c812bb9214ed5716af07c33ae4bb33bf705709fe", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MattelInc/744000132068339-software-engineer-erp-implementation-", "externalId" : "744000132068339", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "remoteFriendly" : false, "rawDescription" : "CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. We are seeking an experienced Oracle ERP Developer who will play a critical role in the design, development, customization, and implementation of Oracle ERP systems (e.g., Oracle E-Business Suite, Oracle Fusion Cloud ERP, or Oracle NetSuite) to meet organizational business requirements. This role involves working closely with business analysts, functional consultants, project managers, and stakeholders to deliver scalable, efficient, and robust ERP solutions. The developer will be responsible for creating custom solutions, integrating systems, and ensuring the ERP platform supports end-to-end business processes during implementation projects. This role requires close collaboration with onshore teams and stakeholders to ensure seamless integration and delivery of technical solutions. The candidate must be willing to work on site 4 days a week in Hyderabad, during US EST time zone. Key Responsibilities: ERP System Development and Customization: * Design, develop, and customize Oracle ERP modules (e.g., Financials, Supply Chain, Procurement, HRMS, or Manufacturing) to align with business requirements. * Develop custom forms, reports, interfaces, workflows, and extensions using Oracle tools such as PL/SQL, Oracle Forms, Oracle Reports, OAF (Oracle Application Framework), and APEX. * Create and modify Oracle ERP APIs, web services, and integrations to support seamless data flow between Oracle ERP and third-party systems. * Build and enhance Oracle Fusion Middleware components, including SOA, BPEL, and ADF, for Oracle Cloud ERP implementations. ERP Implementation Support: * Collaborate with functional consultants to translate business requirements into technical specifications for ERP implementation. * Participate in all phases of the ERP implementation lifecycle, including requirements gathering, design, development, testing, deployment, and post-go-live support. * Configure and customize Oracle ERP modules to support business processes, ensuring alignment with organizational goals. * Assist in data migration activities, including data extraction, transformation, and loading (ETL) using tools like Oracle Data Integrator (ODI) or FBDI (File-Based Data Import). Integration and Middleware Development: * Develop and maintain integrations between Oracle ERP and external systems (e.g., CRM, HCM, or legacy applications) using Oracle Integration Cloud (OIC), REST/SOAP APIs, or other middleware platforms. * Ensure data integrity, security, and performance in all integrations and data flows. * Troubleshoot and resolve integration issues during implementation and post-go-live phases. Testing and Quality Assurance: * Perform unit testing, system integration testing (SIT), and support user acceptance testing (UAT) to ensure solutions meet functional and technical requirements. * Debug and resolve issues identified during testing phases, ensuring high-quality deliverables. * Create and maintain technical documentation, including design specifications, test scripts, and user guides. Performance Optimization and Maintenance: * Optimize Oracle ERP applications for performance, scalability, and reliability during and after implementation. * Monitor system performance and implement tuning strategies for database queries, reports, and workflows. * Provide ongoing support for production issues, bug fixes, and enhancements post-implementation. Collaboration and Stakeholder Engagement: * Work closely with cross-functional teams, including business analysts, functional consultants, DBAs, and project managers, to ensure successful ERP implementation. * Communicate technical concepts to non-technical stakeholders, providing clarity on solutions and timelines. * Participate in project planning, status meetings, and go-live activities, ensuring timely delivery of milestones. Compliance and Security: * Ensure all development activities adhere to organizational policies, industry standards, and regulatory requirements (e.g., SOX, GDPR). * Implement security best practices in Oracle ERP solutions, including role-based access control (RBAC) and data encryption * Communication: Facilitate effective communication between offshore and onshore teams, ensuring transparency and alignment on project status, risks, and issues. * Problem Solving: Proactively identify and resolve technical and operational challenges to ensure smooth project execution. * Stakeholder Management: Build and maintain strong relationships with key stakeholders, providing regular updates and addressing any concerns or requirements. Qualifications: * Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. * Experience: * 3-7 years of experience in Oracle ERP development, with at least 2 years focused on ERP implementation projects. * Hands-on experience with Oracle E-Business Suite (EBS) R12 or Oracle Fusion Cloud ERP. * Proven expertise in developing custom solutions using PL/SQL, Oracle Forms, Oracle Reports, OAF, or APEX. * Experience with Oracle Fusion Middleware tools (e.g., SOA, BPEL, ADF) and Oracle Integration Cloud (OIC) for cloud-based implementations. * Familiarity with data migration tools (e.g., ODI, FBDI) and integration technologies (e.g., REST/SOAP APIs, XML, JSON). * Technical Skills: * Proficiency in Oracle Database (SQL, PL/SQL) and related tools (e.g., SQL Developer, TOAD). * Strong knowledge of Oracle ERP modules such as Financials, Procurement, Inventory, Order Management, or HRMS. * Experience with Oracle Workflow, AME (Approvals Management Engine), and BI Publisher for reporting. * Understanding of ERP implementation methodologies (e.g., Oracle AIM, OUM, or Agile). * Knowledge of cloud technologies and Oracle Cloud Infrastructure (OCI) is a plus. * Strong analytical and problem-solving skills to address complex business and technical challenges. * Excellent communication and interpersonal skills to collaborate with cross-functional teams and stakeholders. * Ability to work independently and manage multiple priorities in a fast-paced environment. * Detail-oriented with a focus on delivering high-quality, error-free solutions. * Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges. * Cultural Awareness: Ability to work effectively in a multicultural environment and manage teams across different time zones. Preferred Qualifications: * Oracle certifications such as Oracle Certified Professional (OCP) or Oracle Cloud ERP certifications. * Experience with Oracle NetSuite or other ERP platforms is a plus. * Knowledge of DevOps practices, including version control (e.g., Git), CI/CD pipelines, and automated testing. * Familiarity with Agile or Scrum project management methodologies. * Experience with performance tuning and optimization of Oracle ERP systems. About Us: We are a leading organization committed to leveraging technology to drive business success. Our team is dedicated to innovation, collaboration, and delivering exceptional results. Join us and be a part of a dynamic and forward-thinking company. How to Apply: Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications. ## Qualifications What We’re Looking For: * Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves. ## Additional Information Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. How We Work: We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors: * We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower. * We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking. * We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results. Our Approach to Flexible Work: We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter. Who We Are: Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential. Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more. Visit us at and [www.instagram.com/MattelCareers](http://www.instagram.com/MattelCareers/). Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment. Videos to watch: [The Culture at Mattel](https://youtu.be/gWyvtJNrMno) [Corporate Philanthropy](https://corporate.mattel.com/philanthropy)", "summaryDescription" : "Software Engineer( ERP Implementation) at Mattel", "postedDate" : "2026-06-14T11:56:45.000", "createdAt" : "2026-06-15T21:50:50.797", "lastUpdated" : "2026-06-16T06:42:46.419", "ingestTimestamp" : "2026-06-15T21:50:50.797", "mongoId" : "6a30531ff292fd229cf112e2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a304f40f292fd229cee658b", "title" : "Software Engineer( ERP Implementation)", "company" : "Mattel", "industry" : "Retail", "salary" : { "min" : 1750000.0, "max" : 2750000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Software Engineer in Hyderabad, India, adjusted for the Technology industry and a large company size." }, "location" : "Hyderabad, IN", "locations" : [ "Hyderabad", "IN" ], "timestamp" : "2026-06-16T03:39:57.948", "fingerprint" : "6623c5ba7e92c3fc577ed4ab2186c72993d9b86c49528295aa243f524a9a3fef", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MattelInc/744000132068339-software-engineer-erp-implementation-", "externalId" : "744000132068339", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "remoteFriendly" : false, "rawDescription" : "CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. We are seeking an experienced Oracle ERP Developer who will play a critical role in the design, development, customization, and implementation of Oracle ERP systems (e.g., Oracle E-Business Suite, Oracle Fusion Cloud ERP, or Oracle NetSuite) to meet organizational business requirements. This role involves working closely with business analysts, functional consultants, project managers, and stakeholders to deliver scalable, efficient, and robust ERP solutions. The developer will be responsible for creating custom solutions, integrating systems, and ensuring the ERP platform supports end-to-end business processes during implementation projects. This role requires close collaboration with onshore teams and stakeholders to ensure seamless integration and delivery of technical solutions. The candidate must be willing to work on site 4 days a week in Hyderabad, during US EST time zone. Key Responsibilities: ERP System Development and Customization: * Design, develop, and customize Oracle ERP modules (e.g., Financials, Supply Chain, Procurement, HRMS, or Manufacturing) to align with business requirements. * Develop custom forms, reports, interfaces, workflows, and extensions using Oracle tools such as PL/SQL, Oracle Forms, Oracle Reports, OAF (Oracle Application Framework), and APEX. * Create and modify Oracle ERP APIs, web services, and integrations to support seamless data flow between Oracle ERP and third-party systems. * Build and enhance Oracle Fusion Middleware components, including SOA, BPEL, and ADF, for Oracle Cloud ERP implementations. ERP Implementation Support: * Collaborate with functional consultants to translate business requirements into technical specifications for ERP implementation. * Participate in all phases of the ERP implementation lifecycle, including requirements gathering, design, development, testing, deployment, and post-go-live support. * Configure and customize Oracle ERP modules to support business processes, ensuring alignment with organizational goals. * Assist in data migration activities, including data extraction, transformation, and loading (ETL) using tools like Oracle Data Integrator (ODI) or FBDI (File-Based Data Import). Integration and Middleware Development: * Develop and maintain integrations between Oracle ERP and external systems (e.g., CRM, HCM, or legacy applications) using Oracle Integration Cloud (OIC), REST/SOAP APIs, or other middleware platforms. * Ensure data integrity, security, and performance in all integrations and data flows. * Troubleshoot and resolve integration issues during implementation and post-go-live phases. Testing and Quality Assurance: * Perform unit testing, system integration testing (SIT), and support user acceptance testing (UAT) to ensure solutions meet functional and technical requirements. * Debug and resolve issues identified during testing phases, ensuring high-quality deliverables. * Create and maintain technical documentation, including design specifications, test scripts, and user guides. Performance Optimization and Maintenance: * Optimize Oracle ERP applications for performance, scalability, and reliability during and after implementation. * Monitor system performance and implement tuning strategies for database queries, reports, and workflows. * Provide ongoing support for production issues, bug fixes, and enhancements post-implementation. Collaboration and Stakeholder Engagement: * Work closely with cross-functional teams, including business analysts, functional consultants, DBAs, and project managers, to ensure successful ERP implementation. * Communicate technical concepts to non-technical stakeholders, providing clarity on solutions and timelines. * Participate in project planning, status meetings, and go-live activities, ensuring timely delivery of milestones. Compliance and Security: * Ensure all development activities adhere to organizational policies, industry standards, and regulatory requirements (e.g., SOX, GDPR). * Implement security best practices in Oracle ERP solutions, including role-based access control (RBAC) and data encryption * Communication: Facilitate effective communication between offshore and onshore teams, ensuring transparency and alignment on project status, risks, and issues. * Problem Solving: Proactively identify and resolve technical and operational challenges to ensure smooth project execution. * Stakeholder Management: Build and maintain strong relationships with key stakeholders, providing regular updates and addressing any concerns or requirements. Qualifications: * Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. * Experience: * 3-7 years of experience in Oracle ERP development, with at least 2 years focused on ERP implementation projects. * Hands-on experience with Oracle E-Business Suite (EBS) R12 or Oracle Fusion Cloud ERP. * Proven expertise in developing custom solutions using PL/SQL, Oracle Forms, Oracle Reports, OAF, or APEX. * Experience with Oracle Fusion Middleware tools (e.g., SOA, BPEL, ADF) and Oracle Integration Cloud (OIC) for cloud-based implementations. * Familiarity with data migration tools (e.g., ODI, FBDI) and integration technologies (e.g., REST/SOAP APIs, XML, JSON). * Technical Skills: * Proficiency in Oracle Database (SQL, PL/SQL) and related tools (e.g., SQL Developer, TOAD). * Strong knowledge of Oracle ERP modules such as Financials, Procurement, Inventory, Order Management, or HRMS. * Experience with Oracle Workflow, AME (Approvals Management Engine), and BI Publisher for reporting. * Understanding of ERP implementation methodologies (e.g., Oracle AIM, OUM, or Agile). * Knowledge of cloud technologies and Oracle Cloud Infrastructure (OCI) is a plus. * Strong analytical and problem-solving skills to address complex business and technical challenges. * Excellent communication and interpersonal skills to collaborate with cross-functional teams and stakeholders. * Ability to work independently and manage multiple priorities in a fast-paced environment. * Detail-oriented with a focus on delivering high-quality, error-free solutions. * Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges. * Cultural Awareness: Ability to work effectively in a multicultural environment and manage teams across different time zones. Preferred Qualifications: * Oracle certifications such as Oracle Certified Professional (OCP) or Oracle Cloud ERP certifications. * Experience with Oracle NetSuite or other ERP platforms is a plus. * Knowledge of DevOps practices, including version control (e.g., Git), CI/CD pipelines, and automated testing. * Familiarity with Agile or Scrum project management methodologies. * Experience with performance tuning and optimization of Oracle ERP systems. About Us: We are a leading organization committed to leveraging technology to drive business success. Our team is dedicated to innovation, collaboration, and delivering exceptional results. Join us and be a part of a dynamic and forward-thinking company. How to Apply: Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications. ## Qualifications What We’re Looking For: * Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves. ## Additional Information Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. How We Work: We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors: * We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower. * We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking. * We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results. Our Approach to Flexible Work: We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter. Who We Are: Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential. Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more. Visit us at and [www.instagram.com/MattelCareers](http://www.instagram.com/MattelCareers/). Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment. Videos to watch: [The Culture at Mattel](https://youtu.be/gWyvtJNrMno) [Corporate Philanthropy](https://corporate.mattel.com/philanthropy)", "summaryDescription" : "Software Engineer( ERP Implementation) at Mattel", "postedDate" : "2026-06-14T11:56:45.000", "createdAt" : "2026-06-15T21:31:28.301", "lastUpdated" : "2026-06-16T03:39:57.948", "ingestTimestamp" : "2026-06-15T21:31:28.301", "mongoId" : "6a304f40f292fd229cee658b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a49bb74d8ee00a05e6a44", "title" : "Component and Configuration Controller", "company" : "Qantas Group", "industry" : "Airlines/Aviation", "salary" : { "min" : 85000.0, "max" : 125000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Component and Configuration Controller in Sydney, Australia, adjusted for the logistics industry and Qantas Group's size." }, "location" : "Sydney, New South Wales, Australia", "locations" : [ "Sydney", "New South Wales", "Australia" ], "timestamp" : "2026-06-14T23:36:41.648", "fingerprint" : "6585dcf8742e6b4e1c4ba5cf6bc69d517a94a3f478a91f69b1b39985a4e74fdd", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/QantasGroup/6000000001145939-component-and-configuration-controller", "externalId" : "6000000001145939", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Sydney", "state" : "New South Wales", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-33.8698439,151.2082848" } ], "locationText" : "Sydney, New South Wales, Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "technicalSkills" : "Microsoft Excel", "professionalSkills" : [ "Aircraft configuration", "Component data management", "Data accuracy", "Regulatory compliance" ], "hardSkillsList" : [ "Data management", "Record maintenance", "System data updates", "Modification status monitoring", "Data integrity", "Data consistency" ], "softSkillsList" : [ "Accountability", "Continuous improvement" ], "hardSkills" : [ { "name" : "Data management", "level" : "intermediate" }, { "name" : "Record maintenance", "level" : "intermediate" }, { "name" : "System data updates", "level" : "intermediate" }, { "name" : "Modification status monitoring", "level" : "intermediate" }, { "name" : "Data integrity", "level" : "intermediate" }, { "name" : "Data consistency", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Accountability" }, { "name" : "Continuous improvement" } ], "majorSkills" : "Aircraft configuration, Component data, Regulatory requirements", "majorSkillsList" : [ "Aircraft configuration", "Component data", "Regulatory requirements" ], "coreResponsibilities" : "Maintain aircraft configuration records, Maintain component records, Update system data, Reflect new components, Reflect changes, Reflect modifications, Monitor major component assemblies, Ensure correct modification status, Support data integrity, Support data consistency", "teamCollaboration" : "Technical Services Engineers; Maintenance Planning; Receipt Compliance teams; Engineering functions; Maintenance functions", "domainKnowledge" : "Aircraft operations; Airworthiness; Dash-8 fleet; B717 fleet", "domainList" : [ "aircraft-operations", "airworthiness", "dash-8-fleet", "b717-fleet" ], "domainSpecificKnowledge" : [ "Aircraft operations", "Airworthiness", "Dash-8 fleet", "B717 fleet" ], "toolProficiency" : [ "TRAX" ], "documentationSkills" : "Technical documentation; Maintenance data", "continuousLearning" : "On the job training; Coaching; Formal training opportunities", "problemSolvingSkills" : "Identify discrepancies; Identify gaps", "outcomesObjectives" : "Ensure data accuracy; Meet regulatory requirements", "qualificationsBasic" : "Experience in a technical environment, Experience in a regulated environment, Experience maintaining accurate data, Experience with structured documentation, Experience using maintenance systems, Process-driven mindset, Analytical mindset, Ability to follow structured procedures, Ability to identify discrepancies, Time management skills, Ability to manage multiple priorities, Intermediate Microsoft Excel skills", "qualificationsPreferred" : "Experience with TRAX, Experience with AMOS, Experience with SAP", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Building on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across Australia. QantasLink is made up of four subsidiary organisations – Eastern Airlines, Sunstate Airlines, National Jet Systems and Network Aviation. Operating as an end-to-end airline, QantasLink harnesses the strength of its regional partnerships and a strong sense of family, to provide meaningful career paths for its more than 2,500 people with opportunities that might take you to exciting destinations across QantasLink or the Qantas Group. * Exciting role within our Airworthiness team where you will work alongside experienced professionals in a very supportive team * At Qantas, taking ownership and exceeding expectations is a matter of pride * Based at our Corporate Campus in Mascot, Sydney Join our Airworthiness team in a role that sits at the heart of safe and compliant aircraft operations. As a Component & Configuration Controller, you’ll work alongside experienced engineers and planning teams to ensure aircraft data is accurate, aligned, and meets all regulatory requirements. This role is suited to someone with experience working in a technical or regulated environment who enjoys working with data, systems, and structured processes. You’ll be part of a collaborative team and gain exposure across engineering, maintenance, and compliance functions. At Qantas, we take pride in ownership and delivering quality outcomes. You’ll be supported by a team that values accountability, collaboration, and continuous improvement. In this role, you’ll be responsible for managing aircraft configuration and component data for the QantasLink Dash-8 and B717 fleet. Working within the TRAX Maintenance Information System, you’ll ensure data accuracy and compliance with all applicable regulatory requirements. You will: * Maintain accurate aircraft configuration and component records within TRAX * Update system data to reflect new components, changes, and modifications * Monitor major component assemblies to ensure correct modification status for fitment * Work closely with Technical Services Engineers, Maintenance Planning, and Receipt Compliance teams * Support data integrity and consistency across engineering and maintenance functions * Contribute to the broader Airworthiness team as required You’ll bring: * Proven experience working in a technical, engineering, or regulated environment (e.g. aviation, defence, rail, heavy industry or similar) * Strong attention to detail, with experience maintaining accurate data within systems or compliance-driven processes * Experience working with technical documentation or maintenance data (e.g. IPC, AMP, CMM, asset records, or similar structured documentation) * Exposure to or experience using maintenance or asset management systems such as TRAX, AMOS, SAP, or comparable platforms * A process-driven and analytical mindset, with the ability to follow structured procedures and identify discrepancies or gaps * Strong time management skills, with the ability to manage multiple priorities while maintaining a high standard of accuracy * Effective communication skills, with the ability to work collaboratively across engineering, planning, and operational stakeholders * Intermediate Microsoft Excel skills, including the ability to manage, review, and interpret data Why Qantas? You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. The Qantas employee benefits program offers amazing benefits that extend well beyond travel. * We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. * We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees. * We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. * We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. * We’re constantly evolving, and this means the opportunities for our people are endless. In every role there’s the opportunity to embrace personal development and career growth, ownership of projects, and the ability to make an impact. Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together. To apply please upload your resume only, no cover letter required Applications close: Thursday, 25th of June 2026", "summaryDescription" : "Component and Configuration Controller at Qantas Group. Skills: Aircraft configuration, Component data, Regulatory requirements. Maintain aircraft configuration records. Maintain component records", "postedDate" : "2026-06-11T01:27:34.000", "createdAt" : "2026-06-12T06:24:24.754", "lastUpdated" : "2026-06-14T23:36:41.648", "ingestTimestamp" : "2026-06-12T06:24:24.754", "mongoId" : "6a2a49bb74d8ee00a05e6a44", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Data management", "Record maintenance", "System data updates", "Modification status monitoring", "Data integrity", "Data consistency", "Accountability", "Continuous improvement", "Aircraft configuration", "Component data", "Regulatory requirements", "Component data management", "Data accuracy", "Regulatory compliance", "Aircraft operations", "Airworthiness", "Dash-8 fleet", "B717 fleet", "TRAX" ], "skillCount" : 19, "jobCategory" : "other", "jobSubcategory" : "general-business", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c5e6874d8ee00a08e3d47", "title" : "Senior Manager of Implementation", "company" : "Triple Whale", "industry" : "eCommerce", "salary" : { "min" : 130000.0, "max" : 150000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Remote US", "locations" : [ "Remote US" ], "timestamp" : "2026-06-15T00:15:33.488", "fingerprint" : "88e3e90c735b8c74a4908c1508f80ca739c5b7db9e075a8b154fdbc34d8219e4", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/triplewhale/jobs/5255625008", "externalId" : "5255625008", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Customer Success", "SaaS implementations", "Onboarding", "Professional services", "Digital marketing", "Analytics platforms", "Data integrations", "Customer onboarding", "eCommerce", "MarTech", "Data-driven technology", "Change management", "Value realization" ], "hardSkillsList" : [ "Project management", "Data analysis" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Project management", "level" : "intermediate" }, { "name" : "Data analysis", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Customer onboarding, Team leadership, Process improvement", "majorSkillsList" : [ "Customer onboarding", "Team leadership", "Process improvement" ], "coreResponsibilities" : "Lead the team, Set the culture, Hire teams, Coach teams, Develop teams, Set strategy, Execute strategy, Define implementation motion, Own playbooks, Own staffing model, Own capacity planning, Run goal-based onboarding, Drive retention-grade adoption, Tie onboarding to goals, Use data for adoption, Build AI-first onboarding, Build self-serve onboarding, Partner on Moby-led onboarding, Run operations against metrics, Instrument metrics, Publish metrics, Move metrics, Own the handoff to CS, Define implementation complete, Define CSM inheritance, Define customer criteria, Run cross-functional partnerships, Route technical work, Be voice of customer, Surface onboarding friction, Feed implementation signal, Act as escalation point, Get customers live", "teamCollaboration" : "Cross-functional partnerships; Partner with Support; Partner with Product; Partner with Customer Success; Work with Engineering", "projectManagementSkills" : [ "Project management", "Capacity planning" ], "domainKnowledge" : "Digital marketing; Analytics platforms; Data integrations; eCommerce; MarTech; Data-driven technology; Change management; Value realization", "domainList" : [ "digital-marketing", "analytics-platforms", "data-integrations", "ecommerce", "martech", "data-driven-technology", "change-management", "value-realization" ], "domainSpecificKnowledge" : [ "Digital marketing", "Analytics platforms", "Data integrations", "eCommerce", "MarTech", "Data-driven technology", "Change management", "Value realization" ], "communicationSkills" : "Written communication; Verbal communication; Simplify complex concepts", "problemSolvingSkills" : "Solution-oriented approach; Data-driven decisions", "outcomesObjectives" : "Improve pilot conversion; Lift early adoption; Build self-serve onboarding; Drive retention-grade adoption; Ensure customers operate Triple Whale; Ensure customers understand Triple Whale; Ensure customers see value; Achieve customer goals; Increase profit; Grow business speed; Grow business scale", "qualificationsBasic" : "5+ years SaaS implementations, 2+ years leading teams, Experience leading Implementation teams, Experience leading Onboarding teams, Experience leading Professional Services teams, Experience leading Customer Success teams, Project management skills, Build relationships, Influence stakeholders, Excellent written communication, Excellent verbal communication, Understanding digital marketing, Understanding analytics platforms, Understanding data integrations, Understanding customer onboarding best practices, Experience supporting eCommerce, Experience supporting MarTech, Experience supporting analytics platforms, Experience supporting data-driven technology, Understanding customer onboarding methodologies, Understanding change management, Understanding value realization strategies, Highly organized, Detail-oriented, Ability to prioritize, Analytical mindset, Leverage data, Solution-oriented approach, Balance strategic thinking, Hands-on execution", "qualificationsPreferred" : "Experience with Kubernetes and container orchestration platforms a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "What Do We Do? Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the underperforming ad, generating the next batch of creative, flagging the inventory risk before it bites. We pull every signal in your business into one place, and put it on the most trusted measurement foundation in the industry. And on top of that, we give you the most actionable AI in commerce — Moby 2 — letting you tap any LLM you want, grounded in the full context of your business. Moby 2 doesn't just surface insights, it executes decisions for you, with automations that make the rest of your stack smarter. The result: more than 60,000 brands like Pressed Juicery, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly possible. What You're Applying for At Triple Whale, we're passionate about helping our customers realize value from our platform as quickly as possible, and we're looking for a leader who shares that same passion. We're hiring a Senior Manager of Implementation to lead the team that takes customers from signed contract to a confident, adopting user who understands what Triple Whale does and why it matters to their business. This is a process-and program-oriented role. The team you run is responsible for the onboarding motion: kicking customers off against the goals they actually bought us for, driving adoption of the platform and the features that correlate with retention, and ensuring every customer leaves onboarding knowing how to operate Triple Whale on their own. You'll improve pilot conversion, lift early adoption, and build a self-serve onboarding experience in partnership with Support, Product, and Customer Success. What You’ll Do Lead the team and set the culture. Hire, coach, and develop a high-performing Implementation team and build the customer-first, outcome-obsessed, process-rigorous bar the function operates against. Set and execute the strategy. Define the implementation motion across segments and own the playbooks, staffing model, capacity planning, and global coverage (US, EMEA, APAC) that scale it without linear headcount growth. Run goal-based onboarding that drives retention-grade adoption. Tie every customer's onboarding to the goals they bought us for — attribution clarity, ad efficiency, retention lift, AI-driven workflow — and use data to ensure they leave onboarding using the features that correlate with retention and expansion. Adoption is the default outcome of being implemented, not a nice-to-have. Build the AI-first, self-serve onboarding experience. Partner with Support, Product, and Customer Success on a Moby-led onboarding layer — guided setup, in-product education, personalized walkthroughs, on-demand answers, and the documentation behind them — so every customer gets a senior implementation partner regardless of plan tier, and the team is freed to focus where humans matter. Run operations against real metrics. Pilot conversions, time-to-first-value, goal-attainment rate, feature-adoption rate, onboarding CSAT, and post-onboarding health-score trajectory — instrument them, publish them, move them. Own the handoff to CS. Define what \"implementation complete\" means, what the CSM inherits, and the criteria a customer has to hit before they leave your team. No more handoffs where the customer doesn't know what they bought. Run the cross-functional partnerships. Route non-standard technical work to Solutions Architecture cleanly and be the voice of the new customer to Product and Engineering, surfacing onboarding friction and feeding implementation signal into the roadmap. Act as the senior escalation point for high-risk or stalled implementations, and the person Sales, CS, and execs trust to get customers to live and adopting. What You’ll Bring 5+ years of experience in SaaS implementations, onboarding, professional services, customer success, or a related customer-facing function. 2+ years of experience leading, coaching, and developing high-performing teams. Experience leading Implementation, Professional Services, Onboarding, or Customer Success teams in a high-growth SaaS environment. Strong project management skills with experience overseeing multiple complex customer implementations simultaneously. Proven ability to build relationships and influence stakeholders internally and externally. Excellent written and verbal communication skills, with the ability to simplify complex concepts for diverse audiences. Strong understanding of digital marketing, analytics platforms, data integrations, and customer onboarding best practices. Experience supporting eCommerce, MarTech, analytics, or other data-driven technology platforms. Strong understanding of customer onboarding methodologies, change management, and value realization strategies. Highly organized and detail-oriented, with the ability to prioritize effectively in a fast-paced environment. Analytical mindset with the ability to leverage data to drive decisions and improve team performance. A proactive, solution-oriented approach with the ability to balance strategic thinking and hands-on execution. Our Values We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers. We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage. We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together. We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths. We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other. Base Compensation Range: $130,000-$150,000 Our compensation ranges are set using benchmarks from growth-stage companies and factor in function, level, and location—so everything stays balanced and competitive. The range listed on each job posting reflects the minimum and maximum target salary across all U. S. locations. Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Us in Making Waves If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment. Referred? Got here thanks to a friend? Splash some gratitude their way! They'll need to submit your application through our referral system to make it official. #LI-Remote", "summaryDescription" : "Senior Manager of Implementation at Triple Whale. Skills: Customer onboarding, Team leadership, Process improvement. Lead the team. Set the culture", "postedDate" : "2026-06-12T22:06:13.339", "createdAt" : "2026-06-12T22:06:13.339", "lastUpdated" : "2026-06-15T00:15:33.488", "ingestTimestamp" : "2026-06-12T22:06:13.339", "mongoId" : "6a2c5e6874d8ee00a08e3d47", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 130000, "salaryAnnualMax" : 150000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Project management", "Data analysis", "Leadership", "Mentoring", "Customer onboarding", "Team leadership", "Process improvement", "Customer Success", "SaaS implementations", "Onboarding", "Professional services", "Digital marketing", "Analytics platforms", "Data integrations", "eCommerce", "MarTech", "Data-driven technology", "Change management", "Value realization", "Capacity planning" ], "skillCount" : 20, "jobCategory" : "customer-service", "jobSubcategory" : "customer-success", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "eCommerce" }, { "id" : "6960824e0937eae70e9c861a", "title" : "Implementation and Operations Manager", "company" : "Texas Workforce Commission", "industry" : "Government", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in Implementation and Operations in Austin, TX, adjusted for government industry and full-time employment." }, "location" : "826357", "locations" : [ "826357", "
Austin:1117 Trinity St (320TX-4002)
1117 Trinity St
Austin, 78701-1919

" ], "timestamp" : "2026-06-15T12:41:57.722", "fingerprint" : "c3cb90e0ee69f62f9740041999b4eaf95f920acd77119612ed101984f6d69129", "source" : "taleo", "language" : "en", "applyUrl" : "https://aa270.taleo.net/careersection/ex/jobdetail.ftl?job=32920", "externalId" : "32920", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Program administration", "Policy interpretation", "Technical assistance", "Performance management", "Professional development" ], "hardSkillsList" : [ "Policy implementation", "Policy interpretation", "Program administration", "Grant administration", "Performance management" ], "softSkillsList" : [ "Leadership", "Management" ], "hardSkills" : [ { "name" : "Policy implementation", "level" : "intermediate" }, { "name" : "Policy interpretation", "level" : "intermediate" }, { "name" : "Program administration", "level" : "intermediate" }, { "name" : "Grant administration", "level" : "intermediate" }, { "name" : "Performance management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Management" } ], "majorSkills" : "Process management, Cross-functional coordination, Vendor management, Stakeholder management", "majorSkillsList" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management" ], "coreResponsibilities" : "Lead RESEA coordinators, Provide technical assistance, Provide observations, Conduct compliance checks, Guide preparation administrative reports, Guide state plans, Guide federal waiver requests, Guide responses federal audit reviews, Develop short-term strategies, Develop long-term strategies, Manage local workforce boards, Provide high-level technical assistance, Ensure workforce programs operated TWC standards, Brief TWC executive management, Brief Commissioners, Brief LWDA executives, Enhance program effectiveness, Develop service delivery guidelines, Provide expert guidance, Implement action plans, Oversee high-performing team, Ensure staff comply laws, Ensure LWDA Boards comply laws, Ensure service providers comply laws, Perform related work", "teamCollaboration" : "Cross-functional coordination; Coordination with stakeholders; Coordination with LWDA Boards; Coordination with service providers", "projectManagementSkills" : [ "Project management", "Program management" ], "domainKnowledge" : "Workforce programs; Grant administration; RESEA program", "domainList" : [ "workforce-programs", "grant-administration", "resea-program" ], "domainSpecificKnowledge" : [ "Workforce programs", "Grant administration", "RESEA program" ], "communicationSkills" : "Written communication; Verbal communication; Executive presentations", "documentationSkills" : "Administrative reports; State plans; Federal waiver requests", "continuousLearning" : "Training and development opportunities", "innovationCreativity" : "Open to new ideas", "problemSolvingSkills" : "Problem solve", "specialRequirements" : "25% travel, Texas resident required, Security sensitive position", "outcomesObjectives" : "Ensure projects completed time; Ensure training completed time; Ensure guidance completed time; Ensure successful administration RESEA program; Ensure successful implementation RESEA program; Ensure workforce programs operated TWC standards; Ensure compliance RESEA laws", "qualificationsBasic" : "Five years experience policy development, One year six months management supervisory capacity", "qualificationsPreferred" : "Experience developing implementing evaluating policies, Experience motivating leading team, Excellent communication skills, Highly skilled managing people projects, High attention detail, Ability balance competing shifting priorities, Knowledge workforce programs grant administration, Collaboration innovate problem solve", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas, in the RESEA department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: The ideal candidate leverages exceptional leadership and management skills to ensure projects, training, and guidance are error-free and completed on time. This position plays a critical role in ensuring successful administration and implementation of the Reemployment Services and Eligibility Assessment (RESEA) program. If you are an experienced and innovative leader who is open to new ideas, and have excellent people skills, this opening could be the perfect match for you. WHAT YOU WILL DO: The Implementation and Operations Manager (Manager IV) performs advanced (senior-level) managerial work administering the daily operations and activities of an agency’s business function, division, or department. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Lead a team of RESEA coordinators located across the state who provide technical assistance, implementation, observations and customer compliance checks of offices providing RESEA services. - Guide the preparation of administrative reports, state plans, federal waiver requests, and responses to federal audit reviews. - Develop short and long-term strategies and goals for the administration of assigned projects. - Manage and provide high-level technical assistance and guidance to 28 Local Workforce Development Area (LWDA) Boards to ensure workforce programs are operated according to TWC standards and rules. - Brief TWC executive management, Commissioners, and their staff, and LWDA executives regarding programs, projects, and performance issues; coordinate with internal and external stakeholders. - Enhance program effectiveness by developing and recommending service delivery guidelines, providing expert guidance on program issues, and implementing action plans for operational improvement. - Oversee a high-performing team through effective performance management, professional development, and clear guidance on job expectations and TWC standards. - Represent the department and TWC at meetings, conferences, and seminars, and serve on committees. - Ensure assigned staff, LWDA Boards, and service providers comply with all RESEA federal, state, and agency laws, rules, policies, and procedures. - Perform related work as assigned. YOU QUALIFY WITH: -Five years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, one year and six months of which must have been in an administrative management or supervisory capacity. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: - Experience in developing, implementing, and evaluating policies and procedures. - Experience motivating and leading a team. - Excellent communication skills, both written and verbal. - Highly skilled in managing both people and projects. - High attention to detail, while still seeing the big picture. - Ability to balance competing and shifting priorities. - Knowledge of workforce programs and grant administration. - Collaboration to innovate and problem solve. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $7,790.31 - $8,179.83/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Duty involves up to 25% travel within the state of Texas. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. United States-Texas-Austin", "summaryDescription" : "Implementation and Operations Manager at Texas Workforce Commission. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Lead RESEA coordinators. Provide technical assistance", "createdAt" : "2026-06-14T01:49:48.239", "lastUpdated" : "2026-06-15T12:41:57.722", "ingestTimestamp" : "2026-06-14T01:49:48.239", "mongoId" : "6960824e0937eae70e9c861a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 145000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Policy implementation", "Policy interpretation", "Program administration", "Grant administration", "Performance management", "Leadership", "Management", "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Technical assistance", "Professional development", "Project management", "Program management", "Workforce programs", "RESEA program" ], "skillCount" : 20, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30753df292fd229c00d6cc", "title" : "Software Development Engineer, Products and Solutions", "company" : "Amazon.com Services LLC", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 158000.0, "max" : 213800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, USA", "locations" : [ "New York, New York, USA" ], "timestamp" : "2026-06-16T11:58:41.991", "fingerprint" : "45970dca3f76925594187d97bfeeac79222ca6764c02728ffb59657107e5c9fb", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10449377/apply", "externalId" : "425ac0be-0d9b-43b8-a158-b73d938088c6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" }, { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8769326,-77.0893094" }, { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "New York, New York, United States; Arlington, Virginia, United States; Seattle, Washington, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "workSiteFlexibility" : "onsite", "rawDescription" : "We're looking for a Software Development Engineer who wants to build AI-powered products that change how enterprises move to the cloud — and who's ready to grow fast in a small, high-ownership team. You'll design and deliver production features within an AWS 2-pizza team. Our team builds agentic AI solutions — platforms where AI agents and human consultants collaborate as a unified delivery team — reducing migration timelines from years to months and cutting costs dramatically. The work spans the full migration lifecycle: assessment, planning, orchestration, execution, and integration with AWS Transform (Amazon's agentic AI service for enterprise modernization). You'll be building real software used daily by 5,000+ practitioners serving Fortune 500 customers across 60+ countries. This is a hands-on builder role. You'll write code every day, contribute to system design, ship features end-to-end, and take ownership of components within a product engineering org that moves fast and measures success by adoption and customer outcomes. What We Build Our platform is a multi-agent system that orchestrates enterprise cloud migrations end-to-end. Our business spans several domains: - Agentic AI — AI agents that autonomously handle migration tasks (discovery, wave planning, runbook generation, infrastructure provisioning) while coordinating with human consultants - Orchestration and workflow — the coordination layer that enables multiple agents and humans to work in parallel with shared context and minimal overhead - Platform infrastructure — shared services (project datastores, external system connectors, agent lifecycle management) that underpin the PCAM ecosystem - AWS Transform integration — bidirectional data and workflow connectivity with AWS's flagship enterprise modernization service - Extensibility — frameworks that enable ProServe teams to build and deploy custom agents for specialized customer needs All of it involves building agentic AI systems at production scale with real users and real constraints. Why This Team - You'll build, not consult — we're a product engineering org inside Professional Services. We own our roadmap, ship on our cadence, and maintain our services. This is not billable-hours consulting. - AI-native problems from day one — you won't be adding AI to a legacy system. Every team is building agentic AI: designing agents, orchestrating them, evaluating their outputs, or making them extensible. You'll work at the frontier of applied AI engineering early in your career. - Small team, real ownership — as an AWS 2-pizza team, there's nowhere to hide and no shortage of interesting work. You'll own meaningful components, not just tickets. - Full-stack exposure — React frontends, Python services, AWS CDK infrastructure, AI agent logic. You'll touch it all. - Accelerated growth — we invest in developing engineers toward senior levels. You'll work alongside senior and principal engineers who will challenge you and help you expand your technical scope. - Direct customer impact — you'll occasionally see your tools in action on real customer engagements, connecting the code you write to tangible business outcomes. Key job responsibilities - Design and deliver production features end-to-end: from requirements through implementation, testing, deployment, and operations - Write clean, well-tested, production-quality code daily — primarily in Python and TypeScript/React - Contribute to system design discussions and propose solutions to technical problems within your team's scope - Build and maintain agentic AI components — agent logic, API integrations, orchestration workflows, or evaluation pipelines - Own operational health of your services: write alarms, build dashboards, maintain runbooks, participate in on-call rotations - Proactively identify bugs, performance issues, and technical debt — fix them without being asked - Collaborate effectively with teammates through code reviews, design discussions, and knowledge sharing - Communicate your work clearly in writing — design docs, pull request descriptions, and operational reviews - Learn continuously — stay current on AWS services, AI/ML developments, and engineering best practices relevant to your work - Potential Travel to customer sites and partner team locations to understand how your tools perform in the field A day in the life Our Migration & Modernization Engineering group builds the agentic AI products that help AWS Professional Services deliver cloud migrations at scale. We're a product engineering team — not a consulting delivery org. Tech stack: Python, AWS CDK, React, with heavy use of AWS services (Bedrock, Step Functions, Lambda, DynamoDB, API Gateway, and others). We're building on the latest agentic AI capabilities — expect to work with LLMs, multi-agent frameworks, and tool-use patterns regularly. About the team We ship frequently, debate architecture in design docs (not committees), and believe great engineers stay close to the code. We're building something new and moving fast — if you want greenfield problems, real ownership, and a steep learning curve, this is it. ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - 1+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language - Knowledge of Machine Learning and LLM fundamentals, including transformer architecture, training/inference lifecycles, and optimization techniques Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent - Experience building complex software systems that have been successfully delivered to customers - Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 158,100.00 - 213,800.00 USD annually", "summaryDescription" : "Software Development Engineer, Products and Solutions at Amazon.com Services LLC", "postedDate" : "2026-06-15T00:00:00.000", "createdAt" : "2026-06-16T01:54:13.424", "lastUpdated" : "2026-06-16T11:58:41.991", "ingestTimestamp" : "2026-06-16T01:54:13.424", "mongoId" : "6a30753df292fd229c00d6cc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10449377/apply", "salaryAnnualMin" : 158000, "salaryAnnualMax" : 213800, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a30753df292fd229c00d6cb", "title" : "Software Development Engineer, Products and Solutions", "company" : "Amazon Web Services, Inc.", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 100000.0, "max" : 213800.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, USA", "locations" : [ "New York, New York, USA" ], "timestamp" : "2026-06-16T13:20:15.682", "fingerprint" : "4f087b151a441e33b50f47054100ad95c67e37e844adcdcfd9b07a79d3c52ea5", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10449378/apply", "externalId" : "8bb0ca9b-3e12-4837-886c-f563ef49bbf6", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" }, { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8769326,-77.0893094" }, { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "New York, New York, United States; Arlington, Virginia, United States; Seattle, Washington, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "workSiteFlexibility" : "onsite", "rawDescription" : "We're looking for a Software Development Engineer who wants to build AI-powered products that change how enterprises move to the cloud — and who's ready to grow fast in a small, high-ownership team. You'll design and deliver production features within an AWS 2-pizza team. Our team builds agentic AI solutions — platforms where AI agents and human consultants collaborate as a unified delivery team — reducing migration timelines from years to months and cutting costs dramatically. The work spans the full migration lifecycle: assessment, planning, orchestration, execution, and integration with AWS Transform (Amazon's agentic AI service for enterprise modernization). You'll be building real software used daily by 5,000+ practitioners serving Fortune 500 customers across 60+ countries. This is a hands-on builder role. You'll write code every day, contribute to system design, ship features end-to-end, and take ownership of components within a product engineering org that moves fast and measures success by adoption and customer outcomes. What We Build Our platform is a multi-agent system that orchestrates enterprise cloud migrations end-to-end. Our business spans several domains: - Agentic AI — AI agents that autonomously handle migration tasks (discovery, wave planning, runbook generation, infrastructure provisioning) while coordinating with human consultants - Orchestration and workflow — the coordination layer that enables multiple agents and humans to work in parallel with shared context and minimal overhead - Platform infrastructure — shared services (project datastores, external system connectors, agent lifecycle management) that underpin the PCAM ecosystem - AWS Transform integration — bidirectional data and workflow connectivity with AWS's flagship enterprise modernization service - Extensibility — frameworks that enable ProServe teams to build and deploy custom agents for specialized customer needs All of it involves building agentic AI systems at production scale with real users and real constraints. Why This Team - You'll build, not consult — we're a product engineering org inside Professional Services. We own our roadmap, ship on our cadence, and maintain our services. This is not billable-hours consulting. - AI-native problems from day one — you won't be adding AI to a legacy system. Every team is building agentic AI: designing agents, orchestrating them, evaluating their outputs, or making them extensible. You'll work at the frontier of applied AI engineering early in your career. - Small team, real ownership — as an AWS 2-pizza team, there's nowhere to hide and no shortage of interesting work. You'll own meaningful components, not just tickets. - Full-stack exposure — React frontends, Python services, AWS CDK infrastructure, AI agent logic. You'll touch it all. - Accelerated growth — we invest in developing engineers toward senior levels. You'll work alongside senior and principal engineers who will challenge you and help you expand your technical scope. - Direct customer impact — you'll occasionally see your tools in action on real customer engagements, connecting the code you write to tangible business outcomes. Key job responsibilities - Design and deliver production features end-to-end: from requirements through implementation, testing, deployment, and operations - Write clean, well-tested, production-quality code daily — primarily in Python and TypeScript/React - Contribute to system design discussions and propose solutions to technical problems within your team's scope - Build and maintain agentic AI components — agent logic, API integrations, orchestration workflows, or evaluation pipelines - Own operational health of your services: write alarms, build dashboards, maintain runbooks, participate in on-call rotations - Proactively identify bugs, performance issues, and technical debt — fix them without being asked - Collaborate effectively with teammates through code reviews, design discussions, and knowledge sharing - Communicate your work clearly in writing — design docs, pull request descriptions, and operational reviews - Learn continuously — stay current on AWS services, AI/ML developments, and engineering best practices relevant to your work - Potential Travel to customer sites and partner team locations to understand how your tools perform in the field A day in the life Our Migration & Modernization Engineering group builds the agentic AI products that help AWS Professional Services deliver cloud migrations at scale. We're a product engineering team — not a consulting delivery org. Tech stack: Python, AWS CDK, React, with heavy use of AWS services (Bedrock, Step Functions, Lambda, DynamoDB, API Gateway, and others). We're building on the latest agentic AI capabilities — expect to work with LLMs, multi-agent frameworks, and tool-use patterns regularly. About the team We ship frequently, debate architecture in design docs (not committees), and believe great engineers stay close to the code. We're building something new and moving fast — if you want greenfield problems, real ownership, and a steep learning curve, this is it. ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience - 1+ years of Object Oriented Design experience - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - Experience programming with at least one software programming language - Knowledge of Machine Learning and LLM fundamentals, including transformer architecture, training/inference lifecycles, and optimization techniques Preferred Qualifications: - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent - Experience building complex software systems that have been successfully delivered to customers - Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 158,100.00 - 213,800.00 USD annually", "summaryDescription" : "Software Development Engineer, Products and Solutions at Amazon Web Services, Inc.", "postedDate" : "2026-06-15T00:00:00.000", "createdAt" : "2026-06-16T01:53:43.347", "lastUpdated" : "2026-06-16T13:20:15.682", "ingestTimestamp" : "2026-06-16T01:53:43.347", "mongoId" : "6a30753df292fd229c00d6cb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10449378/apply", "salaryAnnualMin" : 100000, "salaryAnnualMax" : 213800, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "6a2a660874d8ee00a062b994", "title" : "MyHR Live Support Advisor [S], MHLS Advisor [S]", "company" : "ADCI", "industry" : "Human Resources, global corporate", "salary" : { "min" : 750000.0, "max" : 1250000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level MyHR Live Support Advisor in Hyderabad, India, adjusted for the Technology industry and company size." }, "location" : "Hyderabad, Telangana, IND", "locations" : [ "Hyderabad, Telangana, IND" ], "timestamp" : "2026-06-15T04:55:42.399", "fingerprint" : "529cbe161203e37bb7ce699bcc1b69a5091e0c53e340355747291112c272d66b", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10443380/apply", "externalId" : "b60de1d3-3e84-46f6-b154-8b8446e27fcf", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "state" : "Telangana", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, Telangana, India", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "technicalSkills" : "Microsoft Office, Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint", "professionalSkills" : [ "Customer service", "Problem-solving", "HR support", "Employee relations", "Compliance issues", "Critical thinking", "Fact-finding", "Process adherence", "Process changes" ], "hardSkillsList" : [ "Live phone calls", "Live chats", "Contact center operations", "HR needs", "Time-off", "Employee relocations", "Offboarding processes", "Employment verification", "Benefits", "Bereavement support", "Pay and compensation", "Sensitive situations", "Sensitive employee information", "Conflicts of interest", "Multitasking abilities", "Verbal communication", "Written communication" ], "softSkillsList" : [ "Customer-focused", "Empathetic", "Tact", "Diplomacy" ], "hardSkills" : [ { "name" : "Live phone calls", "level" : "intermediate" }, { "name" : "Live chats", "level" : "intermediate" }, { "name" : "Contact center operations", "level" : "intermediate" }, { "name" : "HR needs", "level" : "intermediate" }, { "name" : "Time-off", "level" : "intermediate" }, { "name" : "Employee relocations", "level" : "intermediate" }, { "name" : "Offboarding processes", "level" : "intermediate" }, { "name" : "Employment verification", "level" : "intermediate" }, { "name" : "Benefits", "level" : "intermediate" }, { "name" : "Bereavement support", "level" : "intermediate" }, { "name" : "Pay and compensation", "level" : "intermediate" }, { "name" : "Sensitive situations", "level" : "intermediate" }, { "name" : "Sensitive employee information", "level" : "intermediate" }, { "name" : "Conflicts of interest", "level" : "intermediate" }, { "name" : "Multitasking abilities", "level" : "intermediate" }, { "name" : "Verbal communication", "level" : "intermediate" }, { "name" : "Written communication", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer-focused" }, { "name" : "Empathetic" }, { "name" : "Tact" }, { "name" : "Diplomacy" } ], "majorSkills" : "Customer success, Customer relationships, Customer retention, Customer satisfaction, Value realization, HR support, Contact center", "majorSkillsList" : [ "Customer success", "Customer relationships", "Customer retention", "Customer satisfaction", "Value realization", "HR support", "Contact center" ], "coreResponsibilities" : "Handle high volume of live contacts, Take ownership in ensuring interaction resolution, Resolve inquiries holistically, Escalate when documentation cannot resolve inquiries, Build customer trust through conversations, Assess and adjust resolution plans, Respond promptly to urgent issues, Ensure right communication and documentation, Use high judgment to balance process adherence, Analyze and decide on resolutions, Consult and collaborate with partner teams, Resolve cross-functional issues, Improve policies, Maintain high performance metrics, Adhere to set schedules, Demonstrate flexibility in working shifts", "teamCollaboration" : "Partner teams; Cross-functional issues", "domainKnowledge" : "Human resources; Time-off; Employee relocations; Offboarding processes; Employment verification; Benefits; Bereavement support; Pay and compensation", "domainList" : [ "human-resources", "time-off", "employee-relocations", "offboarding-processes", "employment-verification", "benefits", "bereavement-support", "pay-and-compensation" ], "domainSpecificKnowledge" : [ "Human resources", "Time-off", "Employee relocations", "Offboarding processes", "Employment verification", "Benefits", "Bereavement support", "Pay and compensation" ], "toolProficiency" : [ "Microsoft Office", "Word", "PowerPoint", "Excel", "Outlook", "InfoPath", "SharePoint" ], "communicationSkills" : "Real-time communication; Empathetic communication; Effective communication; Oral communication; Written communication; Personalized conversations", "documentationSkills" : "Documentation", "problemSolvingSkills" : "Problem-solving; Critical thinking; Fact-finding; Troubleshooting", "specialRequirements" : "24/7 operations, Various shifts, Evenings, Weekends, Overnight shifts", "outcomesObjectives" : "High degree of problem-solving; High degree of customer obsession; High performance metrics; High customer satisfaction scores", "qualificationsBasic" : "Bachelor's degree, Knowledge of Microsoft Office, 0-10+ years experience in HR, contact center, or customer service, Experience in oral and written communication", "qualificationsPreferred" : "1+ years of human resources experience, 1+ years of customer service experience, 1+ years of Microsoft Office products experience, Experience with analytical skills, Experience with attention to detail, Experience with effective communication abilities, Experience managing network, Experience troubleshooting network, Experience handling confidential information, Experience maintaining professionalism with senior executives, Experience with end-to-end project management, Experience with customers with a passion for delivering exceptional service", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: • Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. • Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. • Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. • Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. • Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. • Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. • Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. • Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. • Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! Basic Qualifications: - Bachelor's degree, or Bachelor of Arts degree - Knowledge of Microsoft Office products and applications, including Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc. - Experience in oral and written communication - 0-10+ years’ experience in human resources, contact center or customer service Preferred Qualifications: - 1+ years of human resources experience - 1+ years of customer service experience - 1+ years of Microsoft Office products and applications experience - Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troublshooting network - Experience in human resources - Bachelor's degree, or Master's degree in business, operations, human resources, adult education, organizational development, instructional design or related field - Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service - Experience handling confidential information and maintaining professionalism in dealing with senior executives, or experience with end-to-end project management Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "MyHR Live Support Advisor [S], MHLS Advisor [S] at ADCI. Skills: Customer success, Customer relationships, Customer retention, Customer satisfaction, Value realization, HR support, Contact center. Handle high volume of live contacts. 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Serves as the primary point of contact for the customer on the business functionality of the product during implementation. Leads staff in the preparation and maintenance of business and functional specifications for new or modified business systems. Gathers detailed information on the customer’s parking operations, procedures, and technology infrastructure to recommend the best system configuration options. Oversees change control activities to implement customer projects into production. Provides installation support and training related to the software for both management and staff.", "teamCollaboration" : "Works with internal project management, sales, and technical teams to ensure product meets customer needs. Directs the activities of cross-functional departments during planning, testing, problem solving, and implementation or products and services. Consults and coordinates with customers and developers to design and develop automated business systems. Coordinates information systems installations, moves, or changes by involving multiple T2 and customer groups. Assists and participates in annual and/or regional user group conferences and trade shows.", "projectManagementSkills" : [ "project planning", "project management", "organizational skills" ], "toolProficiency" : [ "Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Crystal Reports" ], "communicationSkills" : "written; oral", "documentationSkills" : "business specifications; functional specifications; project operational designs; process flows; product documentation", "continuousLearning" : "Detailed knowledge of T2’s software products, services, and processes (current and new) is required which can be obtained through training, practice, reading, and dedication to gain such knowledge. Demonstrated ability to learn and implement new software systems.", "innovationCreativity" : "Cultivate innovation.", "problemSolvingSkills" : "system design; technical consultation; problem management", "specialRequirements" : "Ability to travel at least 50% of the time. Must have a valid driver’s license.", "outcomesObjectives" : "We focus on high performance and drive toward breakthrough outcomes.", "qualificationsBasic" : "A bachelor's degree in business, computer science / technology or related and three (3) to five (5) years related or an equivalent combination of education and experience. Advanced experience and knowledge of a technical nature required. Advanced experience and knowledge in project management and organizational skills required. Ability to travel at least 50% of the time. Detailed knowledge of T2’s software products, services, and processes (current and new) is required. Advanced knowledge of various software products including: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook. Demonstrated ability to learn and implement new software systems. Knowledge of relational databases. Communication skills, both written and oral. Ability to be detail and task oriented and highly organized. Ability to work in a remote environment with little to no supervision. Ability to read, analyze, and interpret general business, professional, and technical documents. Ability to write presentations, reports, proposals, and correspondence. Ability to effectively present information and respond to questions from prospects, customers, management, and staff. Ability to solve practical problems and deal with a variety of variables. Ability to prioritize tasks and tactfully negotiate priority with end users. Ability to work under deadline pressure and extra hours if needed. Ability to work effectively independently.", "qualificationsPreferred" : "Experience in providing technical training experience preferred. Experience in software implementation preferred. Basic knowledge of Oracle SQL is preferred. Basic knowledge of Crystal Reports is preferred. Knowledge of parking industry is preferred.", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Position Overview The Implementation Consultant leads the integration of T2’s products into customer operations. This position advises customers on the creation, design, specification, testing, and implementation of T2’s products and capabilities. Works with internal project management, sales, and technical teams to ensure product meets customer needs. Essential Responsibilities · Serves as the primary point of contact for the customer on the business functionality of the product during implementation. Provides technical expertise in identifying, evaluating, and developing systems and procedures. Reviews and analyzes customer business and operations including workflow, decision process, and business objectives. Ensure customer satisfaction during and after the implementation. · Leads staff in the preparation and maintenance of business and functional specifications for new or modified business systems to reflect customer business requirements. Reviews and / or develop project operational designs and specifications. · Meets with sales and customer contacts to interpret the customer’s business and technical requirements. Gathers detailed information on the customer’s parking operations, procedures, and technology infrastructure to recommend the best system configuration options. Advise customer and T2 staff in the resolution of technical or complicated issues associated with implementing T2 accounts. · Ensures completion of appropriate documentation during sales opportunity review process to drive project success. · Leads the project planning and implementation process for systems integration. Directs the activities of cross-functional departments during planning, testing, problem solving, and implementation or products and services. Consults and coordinates with customers and developers to design and develop automated business systems. · Coordinates information systems installations, moves, or changes by involving multiple T2 and customer groups to work towards specific project completion dates. · Takes a leadership role in providing technical consultation and assists customers with the development and implementation of T2’s solutions. · Oversees change control activities to implement customer projects into production. Identifies and resolves systems problems prior to production implementation. Develops internal and external documentation for product implementation and production, including process flows and procedures. Diagnoses functional problems, determines corrective action, and implements corrections with problem management framework. · Provides installation support and training related to the software for both management and staff. Training services involve providing classes for groups up to fifteen people and one-on-one training as needed. · Manages multiple system installations and projects simultaneously. · Assists with analyzing external information systems in terms of database structure and data import/export capability in order to provide data conversion program specifications and external system interface plans. · Assists and participates in annual and/or regional user group conferences and trade shows by conducting breakout sessions, assisting other presenters as in-class moderator, and meeting with customers to provide technical guidance. · Assists and participates in the review and development of product documentation. · Assists and participates in product testing and “bug” research and isolation. · Gathers and provides input for functional product enhancements. Qualification To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · A bachelor's degree in business, computer science / technology or related field; and three (3) to five (5) years related experience; or an equivalent combination of education and experience. · Advanced experience and knowledge of a technical nature required. · Advanced experience and knowledge in project management and organizational skills required. · Experience in providing technical training experience preferred. · Experience in software implementation preferred. · Ability to travel at least 50% of the time Knowledge, Skills, and Abilities · Detailed knowledge of T2’s software products, services, and processes (current and new) is required which can be obtained through training, practice, reading, and dedication to gain such knowledge. · Advanced knowledge of various software products including: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook. · Demonstrated ability to learn and implement new software systems. · Knowledge of relational databases. · Basic knowledge of Oracle SQL is preferred. · Basic knowledge of Crystal Reports is preferred. · Knowledge of parking industry is preferred. · Strong communication skills, both written and oral. · Ability to be detail and task oriented and highly organized. · Ability to work in a remote environment with little to no supervision. · Ability to read, analyze, and interpret general business, professional, and technical documents. · Ability to write presentations, reports, proposals, and correspondence. · Ability to effectively present information and respond to questions from prospects, customers, management, and staff. · Ability to solve practical problems and deal with a variety of variables. · Ability to prioritize tasks and tactfully negotiate priority with end users. · Ability to work under deadline pressure and extra hours if needed. · Ability to work effectively independently. Certificates, Licenses, Registrations · Must have a valid driver’s license Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .", "summaryDescription" : "Implementation Consultant at Verra Mobility. Skills: system integration, project management, technical expertise, customer satisfaction, software implementation. Leads the integration of T2’s products into customer operations, advising customers on the creation, design, specification, testing, and implementation of T2’s products and capabilities. Serves as the primary point of contact for the customer on the business functionality of the product during implementation. Leads staff in the preparat", "postedDate" : "2026-06-14T20:58:28.114", "createdAt" : "2026-06-14T20:58:28.114", "lastUpdated" : "2026-06-15T10:29:31.668", "ingestTimestamp" : "2026-06-14T20:58:28.114", "mongoId" : "6a2c92e274d8ee00a0986c52", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "valid driver’s license", "accountability, ethical behavior, good judgment, courageous, collaboration, value differences, think and act globally, foster an engaging work environment, recognize and develop others", "system integration, project management, technical expertise, customer satisfaction, software implementation", "Knowledge of parking industry is preferred.", "project planning", "project management", "organizational skills", "Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Crystal Reports" ], "skillCount" : 8, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca61c74d8ee00a09b9a92", "title" : "Implementation Consultant", "company" : "AlphaSense", "industry" : "SaaS", "salary" : { "min" : 95000.0, "max" : 145000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Implementation Consultant in the US Technology industry, adjusted for company size and remote work." }, "location" : "Remote - United States", "locations" : [ "Remote - United States" ], "timestamp" : "2026-06-16T03:38:24.692", "fingerprint" : "5dde9c438ed310769f4ed0e4ffe1a50c211d28ee7c23ca16eb4558eaa98375f8", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/alphasense/jobs/8532361002", "externalId" : "8532361002", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Project management", "Critical thinking", "Systems thinking" ], "majorSkills" : "Customer success, Project management, Client implementation", "majorSkillsList" : [ "Customer success", "Project management", "Client implementation" ], "coreResponsibilities" : "Develop project plans, Execute project plans, Coordinate with cross-functional teams, Gather necessary resources, Conduct regular meetings, Communicate implementation progress, Create training programs, Modify training programs, Identify potential risks, Identify potential issues, Develop mitigation strategies, Establish key performance indicators, Monitor performance, Report on performance, Use data-driven insights, Make informed decisions, Make improvements, Develop playbooks, Maintain playbooks, Drive adoption, Drive value realization", "teamCollaboration" : "Cross-functional teams; Account Management; Account Executives; Technical Implementation; Product; Marketing; Sales; Adoption Specialists", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Enterprise Intelligence", "domainList" : [ "enterprise-intelligence" ], "domainSpecificKnowledge" : [ "Enterprise Intelligence" ], "toolProficiency" : [ "Intercom", "Salesforce", "JIRA", "Tableau", "Catalyst" ], "communicationSkills" : "Client communication", "documentationSkills" : "Documentation", "problemSolvingSkills" : "Problem-solving; Critical thinking", "outcomesObjectives" : "Ensure successful implementation; Ensure seamless transition; Ensure adoption; Drive adoption; Drive value realization", "qualificationsBasic" : "4+ years implementation manager, 4+ years customer-facing project manager, 4+ years enterprise customer success", "qualificationsPreferred" : "Intercom experience, Salesforce experience, JIRA experience, Tableau experience, Catalyst experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! Location: Remote (East coast strongly preferred) Reports to: Director, EI Application Specialist Team About the Role: We are looking to add an Implementation Consultant to our growing Enterprise Intelligence offering at AlphaSense. This role will oversee the implementation of a high volume of client implementations in coordination with client technical teams, and collaborate with internal stakeholders (Account Management / Account Executives) to ensure success. This role is post sales focused and will serve as the bridge between the pre-sale technical implementation and the post implementation account rollout. Given the new release of the Enterprise Intelligence product offering, you will be an important partner in shaping the future of enterprise account management and support. In this position, you will play a crucial role in ensuring a successful implementation & rollout of our Enterprise Intelligence product for both new and existing/upsell customers. You will be responsible for managing the post-sale implementation process, collaborating with cross-functional teams, and ensuring a seamless transition for our clients to ensure adoption. You will work closely with both the Technical Implementation and Account Management teams.This role requires strong project management skills, excellent communication, and experience creating and documenting playbooks for large scale rollouts. Who You Are: At least 4+ years of experience as an implementation manager, customer-facing project manager and/or in enterprise customer success Passionate about learning and always seeking the next challenge Robust problem-solving and critical thinking abilities Ability to work collaboratively in a cross-functional team environment A systems thinker with a proven track record of turning processes that lack structure into effective, repeatable, scalable programs Obsessed with adding value to the client experience Ambitious, with impeccable integrity and curiosity Comfortable analyzing and leveraging data to inform decision making Demonstrates excellent organizational skills and attention to detail Experience with any/all of the following: Intercom, Salesforce, JIRA, Tableau, Catalyst What You’ll Do: Develop and execute detailed project plans, ensuring alignment with client goals and expectations Coordinate with cross-functional teams, including account management, product, marketing and sales, in order to gather necessary resources for a successful implementation Conduct regular meetings and communications to keep internal and external clients informed of implementation progress Create and modify training programs for each client engagement Collaborate with marketing to create documentation for clients to support training needs Proactively identify potential risks and issues during the implementation process and develop mitigation strategies KPI Monitoring: Establish key performance indicators (KPIs) and regularly monitor and report on team and individual performance Use data-driven insights to make informed decisions and improvements Develop and maintain comprehensive playbooks to guide future implementations Partner with Account Managers and Adoption Specialists to drive adoption and value realization For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below. You may also be offered a performance-based bonus, equity, and a generous benefits program. Base Compensation Range $100,000—$125,000 USD AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @alpha-sense.com email address. If you’re unsure about a job posting or recruiter, verify it on our Careers page. If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.", "summaryDescription" : "Implementation Consultant at AlphaSense. Skills: Customer success, Project management, Client implementation. Develop project plans. Execute project plans", "postedDate" : "2026-06-14T18:42:21.600", "createdAt" : "2026-06-14T18:42:21.600", "lastUpdated" : "2026-06-16T03:38:24.692", "ingestTimestamp" : "2026-06-14T18:42:21.600", "mongoId" : "6a2ca61c74d8ee00a09b9a92", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 95000, "salaryAnnualMax" : 145000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Customer success", "Project management", "Client implementation", "Critical thinking", "Systems thinking", "Enterprise Intelligence", "Intercom", "Salesforce", "JIRA", "Tableau", "Catalyst" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305988f292fd229cf489bd", "title" : "Implementation Consultant", "company" : "OpenGov", "industry" : "Professional Services", "salary" : { "min" : 95000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "US | Illinois | Chicago", "locations" : [ "US | Illinois | Chicago" ], "timestamp" : "2026-06-16T10:20:14.889", "fingerprint" : "bb75d5391330daefa027dab98c240638e268ae27dd1afdf7d68a8508aa7c3d21", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/opengov/5214f8c5-6c1c-4905-88ca-288de3102108/application", "externalId" : "5214f8c5-6c1c-4905-88ca-288de3102108", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" } ], "locationText" : "Chicago, Illinois, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "Excel", "professionalSkills" : [ "Solution recommendations", "Process automation", "Workflow improvement", "Data analysis", "Reporting" ], "hardSkillsList" : [ "Data requirements gathering", "Platform configuration", "Administrator training", "Customer training", "Process improvement" ], "softSkillsList" : [ "Interpersonal skills" ], "hardSkills" : [ { "name" : "Data requirements gathering", "level" : "intermediate" }, { "name" : "Platform configuration", "level" : "intermediate" }, { "name" : "Administrator training", "level" : "intermediate" }, { "name" : "Customer training", "level" : "intermediate" }, { "name" : "Process improvement", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal skills" } ], "majorSkills" : "Implementation projects, Customer support, Product feedback", "majorSkillsList" : [ "Implementation projects", "Customer support", "Product feedback" ], "coreResponsibilities" : "Manage implementation projects, Gather data requirements, Configure technical platform, Train administrators, Act as technical point of contact, Interact with government officials, Understand customer requirements, Simplify existing processes, Enhance existing processes, Automate existing processes, Develop expertise in governmental processes, Provide tailored solutions, Facilitate training for new customers, Leverage best practices, Develop best practices, Gather customer feedback, Communicate feature requests, Contribute to product discussions, Collaborate with internal departments, Enhance delivery efficiency, Enhance delivery effectiveness, Serve as trusted advisor", "teamCollaboration" : "Cross-functional teams; Internal departments", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Governmental processes; Public sector; Procurement; Budgeting; Community Development; Asset Management; Finance/Accounting", "domainList" : [ "governmental-processes", "public-sector", "procurement", "budgeting", "community-development", "asset-management", "finance-accounting" ], "domainSpecificKnowledge" : [ "Governmental processes", "Public sector", "Procurement", "Budgeting", "Community Development", "Asset Management", "Finance/Accounting" ], "communicationSkills" : "Phone support", "continuousLearning" : "Professional development", "innovationCreativity" : "R&D insights", "problemSolvingSkills" : "Solution development", "outcomesObjectives" : "Ensure maximum value; Strengthen public trust; Operate efficiently; Adapt to change", "qualificationsBasic" : "2+ years public sector experience, 2+ years software implementation consulting, Analyze and report financial data, Train customers on software, Provide phone support, Conceptualization of patterns, Advanced Excel skills, Work in fast-paced environment", "qualificationsPreferred" : "Governmental concepts and practices knowledge", "remoteFriendly" : true, "rawDescription" : "OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com http://OpenGov.com. JOB SUMMARY: The Implementation Consultant plays a vital role in driving value for OpenGov customers through the successful and seamless implementation of our solutions. This position requires extensive product knowledge, subject matter expertise, and the ability to make informed solution recommendations. The primary responsibility of the Implementation Consultant is to oversee the entire implementation process, establishing a solid foundation for our customers’ OpenGov solution and ensuring maximum value for their investment. In addition, this role will contribute to the enhancement of our delivery operations by providing guidance during sales and scoping activities, offering valuable insights to our Research and Development team, and providing training and mentorship to fellow team members. RESPONSIBILITIES: - Manage end-to-end implementation projects for new customers, providing comprehensive guidance and support throughout the process, including data requirements gathering, technical platform configuration, administrator training, and all other defined implementation requirements - Act as the primary technical point of contact for new customers deploying OpenGov or expanding their implementation, ensuring effective communication and smooth deployment - Interact directly with government officials and staff on a daily basis, guiding them through the implementation process and empowering them to become successful administrators and advocates of OpenGov software solutions - Understand customer requirements and pain points, collaborating with cross-functional teams to simplify, enhance, and automate existing processes, thereby improving customer workflows - Develop expertise in governmental processes across multiple states to effectively address customer needs and provide tailored solutions - Collaborate closely with the engagement and adoption team to ensure a consistent and successful customer experience, facilitating training for new customers - Continually leverage and develop best practices for each data environment and customer vertical, driving implementation efficiencies for future projects - Gather and communicate customer feedback and feature requests, contributing to key product discussions and ensuring OpenGov remains a preferred and indispensable solution - Collaborate with internal departments at OpenGov to enhance delivery efficiency and effectiveness - Serve as a trusted advisor to both customers and OpenGov team members, providing valuable insights and guidance based on expertise and experience REQUIREMENTS AND PREFERRED EXPERIENCE: - 2+ years of experience working in the public sector in a relevant area such as Procurement, Budgeting, Community Development, Asset Management, Finance/Accounting, or similar - At least 2 years of experience in software implementation consulting or equivalent transferrable work with external clients - Strong knowledge and experience in analyzing and reporting large volumes of financial or other relevant data, with a solid understanding of governmental concepts and practices - Proficiency in training customers on software solutions to address key workflows and business processes - Ability to provide clear and effective phone support, assistance, and recommendations, fostering positive relationships with customers - Strong skills in conceptualization of patterns, modeling, and design, enabling efficient solution development - Advanced Excel skills, including the ability to use functions/formulas, format data (e.g., v-lookup, pivot tables), perform error-checking, and create properly formatted reports - Demonstrated track record of working in a fast-paced environment, effectively managing internal procedures and process improvements while collaborating with team members - Ability to adapt quickly to changes in product features and respond strategically to meet customer needs - Excellent interpersonal skills, including strong verbal and written communication skills, teamwork, and a commitment to exceptional customer service COMPENSATION: Chicago, IL: $95,000 - $110,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location. WHY OPENGOV? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including: - Comprehensive healthcare options for individuals and families - Flexible vacation policy and paid company holidays - 401(k) with company match - Paid parental leave, wellness stipends, and HSA contributions - Professional development and growth opportunities - A collaborative office environment with weekly catered lunches.", "summaryDescription" : "Implementation Consultant at OpenGov. Skills: Implementation projects, Customer support, Product feedback. Manage implementation projects. 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Anticipate challenges; Drive solutions", "specialRequirements" : "5 days a week in-office", "outcomesObjectives" : "Ensure adoption of our platform; Set foundation for long-term value; Ensure implementations reflect technical precision and financial rigor; Manage multiple implementations to completion; Ensure collective success", "qualificationsBasic" : "4–6+ years in implementation or customer onboarding, Technical acumen, Comfortable in accounting and technical environments", "qualificationsPreferred" : "Experience integrating ERPs, Fintech or SaaS environment experience, Background with finance and accounting Big Four, CPA certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automate the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners https://lsvp.com, General Catalyst https://www.generalcatalyst.com, and Primary https://www.primary.vc. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role Tabs is hiring an experienced Implementation Manager – Accounting Solutions to support signed customers with implementation and onboarding until full go-live. You’ll be a crucial member of the Implementation Team at Tabs and directly involved in building out the department. This role is critical to our customers’ success, as your work sets the foundation for long-term value. You’ll guide customers through system integrations, align Tabs to their existing financial workflows, and ensure adoption of our platform across Finance, Accounting, and Operations teams. This role is crucial for customer success, as implementation lays the foundation for long-term adoption of Tabs. You’ll work cross-functionally with GTM, Customer Success, and Operations, and partner closely with Product and Engineering to help shape the product roadmap based on customer needs. What You’ll Do - Be a Subject Matter Expert in accounting systems: Partner with customers and internal teams to navigate complex accounting requirements and ensure seamless ERP and finance integrations. - Lead implementations from start to finish: Learn each customer’s tech stack, map current business processes to Tabs’ product offering, and guide them through integrations with ERPs, CRMs, Tax, Payments, and other systems. Support testing, piloting, and go-live on Tabs for critical finance and billing workflows. - Coach and guide internal teams: Share accounting best practices with colleagues to ensure implementations reflect both technical precision and financial rigor. - Partner with the software team: Identify product gaps, escalate issues, and collaborate with Implementation and Engineering teams to find scalable solutions. - Drive project management: Manage requirements, set clear timelines, and hold customers accountable to implementation milestones. For complex multi-month projects, develop and maintain detailed implementation roadmaps. - Manage stakeholders: Build productive customer relationships, engage with CFOs, controllers, finance leaders, and system administrators, and ensure all stakeholders are aligned on progress, blockers, and next steps. Who You Are You are a proactive self-starter who thrives in fast-paced, ambiguous environments and enjoys building playbooks and processes from scratch. With deep expertise in accounting principles and technical systems, you’re comfortable getting hands-on with both finance concepts and integrations, and excel at designing and executing implementation plans. You communicate clearly across audiences—whether CFOs, controllers, or engineers—balancing customer expectations and building trust. A strong problem-solver and project manager, you anticipate challenges, drive solutions, and manage multiple implementations to completion. Collaborative and accountable, you engage with professionalism and empathy to ensure collective success. Experience - 4–6+ years in implementation or customer onboarding at early-stage startups, with demonstrated ability to work with imperfect solutions and collaborate closely with customers. - Strong technical acumen, able to assess both a customer’s technical stack and Tabs’ product to design advanced workflows. - Equally comfortable in accounting and technical environments, engaging with finance leaders, controllers, and technical teams. - Experience integrating ERPs such as NetSuite or Sage, ideally in a fintech or SaaS environment (nice to have). - Background with finance and accounting software; Big Four or CPA certification a plus. ADDITIONAL INFORMATION This role is based in New York City with 5 days a week in-office at our Soho office. PERKS AND BENEFITS (FULL-TIME EMPLOYEES) - Competitive compensation and equity - Unlimited PTO - Up to 100% employer covered monthly healthcare premium (medical, dental, vision) - Lunch provided via Sharebite, plus dinner for any later in office days. - Parental leave up to 12 weeks - Tax free commuter and parking benefits - Voluntary insurances (Life, Hospital, Critical Illness, Accident) - Employee Assistance Program (Rightway) - Free One Medical Membership - 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves.", "summaryDescription" : "Implementation Manager - Accounting Solutions at Tabs. Skills: Customer onboarding, System integrations, Accounting systems. 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Set foundation for long-term value; Ensure implementations reflect technical precision; Ensure implementations reflect financial rigor; Manage multiple implementations to completion; Ensure collective success", "qualificationsBasic" : "4–6+ years in implementation or customer onboarding, Technical acumen, Comfortable in accounting and technical environments, 5 days a week in-office", "qualificationsPreferred" : "Experience integrating ERPs such as NetSuite or Sage, Fintech or SaaS environment experience, Background with finance and accounting Big Four, CPA certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automate the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners https://lsvp.com, General Catalyst https://www.generalcatalyst.com, and Primary https://www.primary.vc. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role Tabs is hiring an experienced Implementation Manager – Accounting Solutions to support signed customers with implementation and onboarding until full go-live. You’ll be a crucial member of the Implementation Team at Tabs and directly involved in building out the department. This role is critical to our customers’ success, as your work sets the foundation for long-term value. You’ll guide customers through system integrations, align Tabs to their existing financial workflows, and ensure adoption of our platform across Finance, Accounting, and Operations teams. This role is crucial for customer success, as implementation lays the foundation for long-term adoption of Tabs. You’ll work cross-functionally with GTM, Customer Success, and Operations, and partner closely with Product and Engineering to help shape the product roadmap based on customer needs. What You’ll Do - Be a Subject Matter Expert in accounting systems: Partner with customers and internal teams to navigate complex accounting requirements and ensure seamless ERP and finance integrations. - Lead implementations from start to finish: Learn each customer’s tech stack, map current business processes to Tabs’ product offering, and guide them through integrations with ERPs, CRMs, Tax, Payments, and other systems. Support testing, piloting, and go-live on Tabs for critical finance and billing workflows. - Coach and guide internal teams: Share accounting best practices with colleagues to ensure implementations reflect both technical precision and financial rigor. - Partner with the software team: Identify product gaps, escalate issues, and collaborate with Implementation and Engineering teams to find scalable solutions. - Drive project management: Manage requirements, set clear timelines, and hold customers accountable to implementation milestones. For complex multi-month projects, develop and maintain detailed implementation roadmaps. - Manage stakeholders: Build productive customer relationships, engage with CFOs, controllers, finance leaders, and system administrators, and ensure all stakeholders are aligned on progress, blockers, and next steps. Who You Are You are a proactive self-starter who thrives in fast-paced, ambiguous environments and enjoys building playbooks and processes from scratch. With deep expertise in accounting principles and technical systems, you’re comfortable getting hands-on with both finance concepts and integrations, and excel at designing and executing implementation plans. You communicate clearly across audiences—whether CFOs, controllers, or engineers—balancing customer expectations and building trust. A strong problem-solver and project manager, you anticipate challenges, drive solutions, and manage multiple implementations to completion. Collaborative and accountable, you engage with professionalism and empathy to ensure collective success. Experience - 4–6+ years in implementation or customer onboarding at early-stage startups, with demonstrated ability to work with imperfect solutions and collaborate closely with customers. - Strong technical acumen, able to assess both a customer’s technical stack and Tabs’ product to design advanced workflows. - Equally comfortable in accounting and technical environments, engaging with finance leaders, controllers, and technical teams. - Experience integrating ERPs such as NetSuite or Sage, ideally in a fintech or SaaS environment (nice to have). - Background with finance and accounting software; Big Four or CPA certification a plus. ADDITIONAL INFORMATION This role is based in New York City with 5 days a week in-office at our Soho office. PERKS AND BENEFITS (FULL-TIME EMPLOYEES) - Competitive compensation and equity - Unlimited PTO - Up to 100% employer covered monthly healthcare premium (medical, dental, vision) - Lunch provided via Sharebite, plus dinner for any later in office days. - Parental leave up to 12 weeks - Tax free commuter and parking benefits - Voluntary insurances (Life, Hospital, Critical Illness, Accident) - Employee Assistance Program (Rightway) - Free One Medical Membership - 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves.", "summaryDescription" : "Implementation Manager - Accounting Solutions at Tabs. Skills: Customer onboarding, System integrations, Accounting systems. Serve as Subject Matter Expert in accounting systems. 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Senior leadership", "projectManagementSkills" : [ "Project planning", "Execution", "Monitoring" ], "domainKnowledge" : "Employment law; HR best practices; FinTech industry", "domainList" : [ "employment-law", "hr-best-practices", "fintech-industry" ], "domainSpecificKnowledge" : [ "Employment law", "HR best practices", "FinTech industry" ], "toolProficiency" : [ "HRIS", "ATS", "Microsoft Office Suite" ], "communicationSkills" : "Policy communication; Employee counseling; Presentation skills", "documentationSkills" : "HR policy documentation; Employee record keeping", "continuousLearning" : "Professional development; Staying updated on HR trends", "problemSolvingSkills" : "Conflict resolution; Employee issue resolution; Process improvement", "outcomesObjectives" : "Improve employee engagement; Reduce employee turnover; Ensure HR compliance; Support business growth", "qualificationsBasic" : "Bachelor's degree in Human Resources or related field, 5+ years of HR experience, Experience with HRIS systems, Knowledge of employment law", "qualificationsPreferred" : "Master's degree in HR or MBA, SHRM-SCP or HRCI certification", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE: We are seeking an experienced and driven Member Support Training Manager to lead and develop the Member Support Training team, responsible for delivering high-quality onboarding, training, and continuous development programmes for our Member Support function for the UK and European markets. You will be responsible for ensuring that both new and existing Member Support Tideans have the knowledge, skills, and confidence needed to deliver exceptional support to our members. Through effective training strategies, innovative learning experiences, and strong stakeholder partnerships, you will help build capability across Member Support, supporting operational excellence and an outstanding member experience. Key responsibilities: Strategy & Member Focus Develop and deliver the Member Support training strategy aligned to business and operational goals. Embed a member-first mindset across all learning programmes. Leadership & Stakeholder Partnership Lead, coach, and develop a high-performing Member Support Training team. Foster a culture of accountability, innovation, and continuous improvement. Own your team’s capacity planning and scheduling, ensuring trainer resources are aligned to the highest-priority business and operational needs. Build strong relationships with operational leaders, quality & complaint teams, and subject matter experts to align learning priorities and training delivery with business objectives. Learning & Capability Development Design and deliver engaging, effective learning experiences that maximise knowledge retention and performance. Continuously improve training approaches, tools, and methodologies. Identify capability gaps and implement targeted development solutions. Performance, Data & Insights Own training performance metrics, reporting, and evaluation. Use data and operational insights to measure effectiveness, identify trends, and drive continuous improvement. Ensure learning interventions deliver measurable business and member impact. WHAT WE ARE LOOKING FOR: You are able to align learning initiatives with business goals and operational priorities. Building exceptional member outcomes is your passion. You have proven experience leading, coaching, and developing high-performing teams. You create a culture of accountability, engagement, and continuous improvement. You possess a strong understanding of training design, adult learning principles, and capability development. You are skilled at identifying performance gaps and implementing effective learning solutions. Data and insights are your method for evaluating and driving performance and measuring impact. You are comfortable with detailed data analysis. You are comfortable building relationships and influencing stakeholders at all levels. WHAT YOU’LL GET IN RETURN: 25 days paid annual leave 3 paid days off for volunteering or L&D activities Personal L&D budget Additional health & dental insurance Mental wellbeing platform Fully covered Multisports card Food vouchers Snacks, light food, drinks in the office WFH equipment allowance Stock Options TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: Tide does not charge any fees at any stage of the recruitment process. All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. Communication from Tide will only come from an official @tide.co email address. Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.", "summaryDescription" : "Training Manager - Member Support at Tide. Skills: Talent management, Employee relations, HR strategy. Develop and implement HR strategies. Manage employee relations issues", "postedDate" : "2026-06-15T23:21:34.407", "createdAt" : "2026-06-15T23:21:34.407", "lastUpdated" : "2026-06-16T07:18:08.798", "ingestTimestamp" : "2026-06-15T23:21:34.407", "mongoId" : "6a3056cdf292fd229cf2f027", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "HRIS administration", "Payroll processing", "Benefits administration", "Onboarding", "Offboarding", "HR compliance", "Data analysis", "Talent management", "Employee relations", "HR strategy", "HR processes", "Organizational development", "Change management", "Performance management", "Compensation and benefits", "HR policy development", "HR analytics", "Workforce planning", "Project planning", "Execution", "Monitoring", "Employment law", "HR best practices", "FinTech industry", "SHRM-SCP", "HRCI", "HRIS", "ATS", "Microsoft Office Suite" ], "skillCount" : 29, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cb00074d8ee00a09d87a8", "title" : "Implementation Consultant", "company" : "Levelpath", "industry" : "GTM", "salary" : { "min" : 3000.0, "max" : 4500.0, "currency" : "EUR", "frequency" : "Yearly" }, "location" : "Latvia", "locations" : [ "Latvia" ], "timestamp" : "2026-06-15T08:56:47.788", "fingerprint" : "c97e1aa4fdb587c8268f8c611fcb6313c991c0b54b1c0e4a7f9c081a3ad5ed79", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Levelpath/6248eae7-e859-40c9-b744-fefec5d4866d/application", "externalId" : "6248eae7-e859-40c9-b744-fefec5d4866d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Riga", "country" : "Latvia", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "56.9493977,24.1051846" } ], "locationText" : "Riga, Latvia", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 4, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Customer management", "Process optimization", "Solution offerings" ], "hardSkillsList" : [ "Stakeholder communication" ], "softSkillsList" : [ "Patience", "Urgency" ], "hardSkills" : [ { "name" : "Stakeholder communication", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Patience" }, { "name" : "Urgency" } ], "majorSkills" : "Customer relationships, Value realization, Customer retention, Customer satisfaction", "majorSkillsList" : [ "Customer relationships", "Value realization", "Customer retention", "Customer satisfaction" ], "coreResponsibilities" : "Build customer relationships, Advise implementation, Support implementation, Plan processes, Build processes, Optimize processes, Scale processes, Develop best practice guides, Develop product documentation, Identify champions, Build stakeholder relationships, Drive new solution offerings, Bring new products to market, Represent customer voice, Drive customer health, Support customer health, Determine success metrics, Translate feedback", "teamCollaboration" : "Sales team collaboration; Product team collaboration; Engineering team collaboration", "domainKnowledge" : "Procurement platform; Procurement expertise", "domainList" : [ "procurement-platform", "procurement-expertise" ], "domainSpecificKnowledge" : [ "Procurement platform", "Procurement expertise" ], "toolProficiency" : [ "Zendesk", "Salesforce" ], "communicationSkills" : "Customer communication; Stakeholder communication", "documentationSkills" : "Product documentation", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Deliver value to customers", "qualificationsBasic" : "4+ years customer-facing experience, B2B SaaS experience, BA or BS degree, Problem-solving experience, Organizational skills experience, Process improvement experience, Written communication skills, Verbal communication skills, Adaptability, Manage multiple workstreams", "qualificationsPreferred" : "Customer Success experience", "workSiteFlexibility" : "Flexible", "rawDescription" : "About You You’re a problem-solver who dives deep, learns fast, and applies knowledge to drive progress. Big challenges inspire you - you map the path and own the results. You love helping others, thrive in smart teams, and find motivation in shared milestones. You value fast iteration and real feedback from both your team and from customers. You're an early riser, and ready for your next adventure. About Us Levelpath is the modern AI procurement platform for global enterprises. Since our founding in 2022, we have been on a mission to make procurement delightful. Uniquely intuitive, Levelpath makes procurement more nimble in days and unlocks savings in weeks, while delivering clarity, control and intelligence for all stakeholders. Levelpath provides a complete view of spend for procurement, finance, legal and IT - from intake and sourcing to contracting and payment. Built in AI delivers contextually relevant and genuinely helpful answers, uncovering valuable opportunities and dramatically increasing efficiency. Global brands trust Levelpath’s deep procurement expertise to transform their business outcomes and drive value from their supplier relationships. Pathfinders Wanted - Join Us! We’re hiring a Implementation Consultant to help scale our platform and deliver value to customers from day one. You’ll play a key role in the pre-sales process supporting AEs and demos, the onboarding and implementation process, and driving continuous customer value. This is an opportunity to join a a high-impact, customer-obsessed solutions team tackling procurement challenges head-on and play a critical role in our customer's success. What You’ll Do - Build deep, lasting relationships with our existing and future customers - Advise and support the implementation of Levelpath to our customers - Help plan, build, optimize, and scale our processes, assets, and systems (Zendesk & Salesforce) for serving enterprise accounts - Develop best practice guides and product documentation to share with customers - Identify champions and build relationships with key business stakeholders within accounts - Drive new solution offerings to our customers by working directly with the sales team - Bring new products to market by collaborating closely with the product & engineering team - Represent the voice of your customers in product asks - Drive and support customer health via adoption metrics - Collaborate with customers to determine their success metrics and translate their feedback into actionable product feedback for our development team. What you Bring to the Table - Empathy, patience, and a sense of urgency when supporting customers - 4+ years of experience in a customer-facing/customer-management role - B2B SaaS experience in a fast-paced environment - BA or BS - Demonstrated experience problem-solving with attention to detail - Stellar organizational skills and experience improving processes - Strong written and verbal communication skills - Adaptability and ability to flourish in a fast-paced environment - Comfort in managing multiple workstreams - Ability to communicate with stakeholders across product and engineering - Effective collaboration and self-starter mindset - Availability for some travel - when the time comes to visit your customers! Levelpath is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in our workplace.", "summaryDescription" : "Implementation Consultant at Levelpath. Skills: Customer relationships, Value realization, Customer retention, Customer satisfaction. Build customer relationships. Advise implementation", "createdAt" : "2026-06-14T04:06:16.345", "lastUpdated" : "2026-06-15T08:56:47.788", "ingestTimestamp" : "2026-06-14T04:06:16.345", "mongoId" : "6a2cb00074d8ee00a09d87a8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Stakeholder communication", "Patience", "Urgency", "Customer relationships", "Value realization", "Customer retention", "Customer satisfaction", "Customer management", "Process optimization", "Solution offerings", "Procurement platform", "Procurement expertise", "Zendesk", "Salesforce" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305148f292fd229cefdcfb", "title" : "Training Manager - Member Support", "company" : "Tide", "salary" : { "min" : 1500000.0, "max" : 2500000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in FinTech in Hyderabad, India, adjusted for seniority and company size." }, "location" : "Hyderabad", "locations" : [ "Hyderabad" ], "timestamp" : "2026-06-16T07:25:04.340", "fingerprint" : "55fcd6f9710aba72c7889df6f55f3aaf0dd7a27f1ca8658eecdaab356b4fc5e6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tide/jobs/7769441003", "externalId" : "7769441003", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Hyderabad", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "17.3605890,78.4740613" } ], "locationText" : "Hyderabad, India", "experienceLevel" : "Manager", "remoteFriendly" : true, "rawDescription" : "ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE: We are seeking an experienced and driven Member Support Training Manager to lead and develop the Member Support Training team, responsible for delivering high-quality onboarding, training, and continuous development programmes for our Member Support function for the UK and European markets. You will be responsible for ensuring that both new and existing Member Support Tideans have the knowledge, skills, and confidence needed to deliver exceptional support to our members. Through effective training strategies, innovative learning experiences, and strong stakeholder partnerships, you will help build capability across Member Support, supporting operational excellence and an outstanding member experience. Key responsibilities: Strategy & Member Focus Develop and deliver the Member Support training strategy aligned to business and operational goals. Embed a member-first mindset across all learning programmes. Leadership & Stakeholder Partnership Lead, coach, and develop a high-performing Member Support Training team. Foster a culture of accountability, innovation, and continuous improvement. Own your team’s capacity planning and scheduling, ensuring trainer resources are aligned to the highest-priority business and operational needs. Build strong relationships with operational leaders, quality & complaint teams, and subject matter experts to align learning priorities and training delivery with business objectives. Learning & Capability Development Design and deliver engaging, effective learning experiences that maximise knowledge retention and performance. Continuously improve training approaches, tools, and methodologies. Identify capability gaps and implement targeted development solutions. Performance, Data & Insights Own training performance metrics, reporting, and evaluation. Use data and operational insights to measure effectiveness, identify trends, and drive continuous improvement. Ensure learning interventions deliver measurable business and member impact. WHAT WE ARE LOOKING FOR: You are able to align learning initiatives with business goals and operational priorities. Building exceptional member outcomes is your passion. You have proven experience leading, coaching, and developing high-performing teams. You create a culture of accountability, engagement, and continuous improvement. You possess a strong understanding of training design, adult learning principles, and capability development. You are skilled at identifying performance gaps and implementing effective learning solutions. Data and insights are your method for evaluating and driving performance and measuring impact. You are comfortable with detailed data analysis. You are comfortable building relationships and influencing stakeholders at all levels. WHAT YOU’LL GET IN RETURN: 25 days paid annual leave 3 paid days off for volunteering or L&D activities Personal L&D budget Additional health & dental insurance Mental wellbeing platform Fully covered Multisports card Food vouchers Snacks, light food, drinks in the office WFH equipment allowance Stock Options TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: Tide does not charge any fees at any stage of the recruitment process. All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. Communication from Tide will only come from an official @tide.co email address. Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.", "summaryDescription" : "Training Manager - Member Support at Tide", "postedDate" : "2026-06-15T23:16:34.095", "createdAt" : "2026-06-15T23:16:34.095", "lastUpdated" : "2026-06-16T07:25:04.340", "ingestTimestamp" : "2026-06-15T23:16:34.095", "mongoId" : "6a305148f292fd229cefdcfb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Manager", "dataQualityScore" : 0.7777778, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c901e74d8ee00a097f5b5", "title" : "Implementation Consultant", "company" : "RF-SMART", "industry" : "SaaS", "salary" : { "min" : 115000.0, "max" : 165000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Implementation Consultant in Jacksonville, United States, adjusted for SaaS industry and remote work." }, "location" : "Distributed - US", "locations" : [ "Distributed - US", "Jacksonville", "Florida", "United States" ], "timestamp" : "2026-06-15T07:40:05.223", "fingerprint" : "b42c04dc275877d36c62c0fb289fc3a0f3ca74b758960679d15b3f929d77f53e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/rfsmart/jobs/5190180008", "externalId" : "5190180008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Jacksonville", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.3262247,-81.6579179" }, { "city" : "Denver", "state" : "Colorado", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.7392364,-104.9848620" }, { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "Jacksonville, Florida, United States; Denver, Colorado, United States; United States", "minimumEducation" : "Bachelor's", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "NetSuite ERP", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "hardSkillsList" : [ "Warehouse operations", "Data collection solutions" ], "softSkillsList" : [ "Leadership", "Critical thinking" ], "hardSkills" : [ { "name" : "Warehouse operations", "level" : "intermediate" }, { "name" : "Data collection solutions", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Critical thinking" } ], "majorSkills" : "Warehouse implementation, Data collection, ERP integration", "majorSkillsList" : [ "Warehouse implementation", "Data collection", "ERP integration" ], "coreResponsibilities" : "Design warehouse data collection solutions, Configure RF-SMART application, Test RF-SMART application, Support RF-SMART implementation, Lead implementation effort, Assist customer with application design, Assist customer with setup, Assist customer with testing, Assist customer with training, Advise customers on best practices, Communicate suggested enhancements", "teamCollaboration" : "Work with staff members; Work with executives; Work with development team", "projectManagementSkills" : [ "Implementation tasks" ], "domainKnowledge" : "General warehouse operations; Warehouse best practices; Business processes; Warehouse setup; Receiving; Picking; Inventory control; Light production; Shipping", "domainList" : [ "general-warehouse-operations", "warehouse-best-practices", "business-processes", "warehouse-setup", "receiving", "picking", "inventory-control", "light-production", "shipping" ], "domainSpecificKnowledge" : [ "General warehouse operations", "Warehouse best practices", "Business processes", "Warehouse setup", "Receiving", "Picking", "Inventory control", "Light production", "Shipping" ], "toolProficiency" : [ "RF-SMART" ], "communicationSkills" : "Executive visibility; Presentation skills", "problemSolvingSkills" : "Anticipate risks", "specialRequirements" : "Travel more than 30%", "qualificationsBasic" : "5+ years warehouse operational experience, Working knowledge of ERP supply chain software, Working knowledge of warehouse management software, Communication with executives, Communication with partners, Translate complex topics into operation impact", "qualificationsPreferred" : "Bachelor degree in supply chain related discipline, Experience with NetSuite", "workSiteFlexibility" : "Flexible", "rawDescription" : "WMS Implementation Consultant   US East, US West, or Distributed-US We exist to transform our customers and change lives. Who We're Looking For: The Warehouse implementation consultant will be responsible for the design, configuration, testing and supporting the full implementation of the RF-SMART data collection software application for the NetSuite ERP system. With a broad understanding of general warehouse operations, best practices and business processes, the consultant will lead the implementation effort directly for our customers. What You'll Do: Deliver detailed warehouse data collection solutions using RF-SMART for NetSuite ERP application Areas of concentration: receiving, inventory control, picking and light production Lead/perform all implementation tasks and assist customer with application design, setup, testing and training Advise customers on best practices in the areas of warehouse setup, receiving and shipping Be the main point of contact throughout the implementation Work effectively with staff members and executives at all levels within customer organizations Assume role of Trusted Advisor to customers and be comfortable as primary contact to provide product information and best practice solutions Communicate suggested enhancements to development team What You Bring: Bachelor degree in supply chain related discipline is preferred or equivalent experience; other business management disciplines considered 5+ years of warehouse operational experience with one or more companies or warehouse consulting for a software company Working knowledge of an ERP supply chain or warehouse management software solution Strong communication with executives and partners (executive level visibility) Ability to translate complex topics into operation impact Experience with NetSuite would be an advantage Ability to anticipate risks rather than react to them Ability to push forward when decisions stall Comfortable in a focused, high-ownership delivery model. Ability to quickly establish themselves as a trusted advisor Good written and verbal communication skills Excellent presentation skills Willingness to travel more than 30% (current expected amount for each consultant) Self-motivated with ability to work on multiple projects independently Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status). General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer. A Word From Our CEO - Watch Now", "summaryDescription" : "Implementation Consultant at RF-SMART. Skills: Warehouse implementation, Data collection, ERP integration. Design warehouse data collection solutions. 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In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... How you'll help us achieve it We are going through a fascinating period of growth in the Customer Support team and are looking for a Support Quality & Training Officer to join our thrilling journey ahead. Someone who is bordering on obsessive about offering a world-class customer experience and who puts our customers at the heart of everything they do. In this role, you'll: Develop customer support training materials like digital presentations, manuals, and instructional videos. Monitor, evaluate, and score inbound calls against established quality assurance instruments and standards. Prepare procedures and policies regarding sales techniques and the appropriate support representatives. Ensures the customer Support Representatives adhere to predetermined quality assurance standards and the business's standard operating procedures. Schedule and conduct training sessions on various customer support topics to prepare new employees and support them. Train experienced employees on new or updated customer support procedures to improve performance. Observe the daily operations of customer support employees and identify areas for improvement. Liaise with team leaders and managers to conduct on-the-job coaching. Measure the effectiveness of training sessions and prepare individual or team progress reports. Ensure employees maintain productivity and high levels of customer satisfaction. Uses a quality monitoring data management system to compile and track performance at the team and individual levels. Provide verbal and written feedback to support representatives monthly and as appropriate. Key details Location: Bamako, Mali. Contract type: Permanent. Work authorization in Mali is required. Our salaries are competitive and calculated using a transparent formula. We offer generous health insurance for yourself and your dependents. We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work. We help you live your fullest life now! We subsidize gym memberships and fitness classes. Airtime reimbursement. Free food and a beautiful office space. Requirements Fluency in French, Bambara, and intermediate-level English. A Bachelor's degree in any discipline. At least 1 year of experience as a Customer Support Representative. 2 years of experience as a Quality & Training Officer. Proficiency with Excel, Office Suite, Periscope, and Front. Strong knowledge of customer service processes. Strong abilities to monitor and conduct training. You might be a good fit if you Can discern priority tasks. Demonstrate tenacity and a willingness to go the distance to get something done. Are comfortable defaulting to over-communication and overreaching when it comes to coordination. Are excessively detail-oriented and seek to achieve excellence in everything they do. Are client-oriented and have strong interpersonal skills. Are tech-savvy. Are available every day of the week, including weekends, if necessary. Have significant experience training large teams. Our team We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world. We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most. We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production. We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa. We are on Y Combinator's top companies by revenue. How to apply Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role. We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals. Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.", "summaryDescription" : "Support Quality & Training Officer at Wave", "postedDate" : "2026-06-16T01:21:09.705", "createdAt" : "2026-06-16T01:21:09.705", "lastUpdated" : "2026-06-16T10:50:01.164", "ingestTimestamp" : "2026-06-16T01:21:09.705", "mongoId" : "6a308663f292fd229c07ff0b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c704a74d8ee00a09297a1", "title" : "Director of Patient Access Optimization and Implementation", "company" : "Intuitive Health", "industry" : "Hospital And Health Care", "salary" : { "min" : 175000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for Director of Patient Access Optimization and Implementation in Plano, TX, adjusted for seniority, company size, and the healthcare industry." }, "location" : "Plano, TX, United States", "locations" : [ "Plano", "TX", "United States" ], "timestamp" : "2026-06-15T05:51:55.749", "fingerprint" : "241d8c3f4a6410d6931f7bbc420711469b931c71a7dc7e0071c696f06d7129e8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/IntuitiveHealth1/3743990013579437-director-of-patient-access-optimization-and-implementation", "externalId" : "3743990013579437", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Plano", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "remote", "geo" : "33.0136764,-96.6925096" } ], "locationText" : "Plano, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's Degree", "experienceMinYears" : 10, "experienceMaxYears" : 15, "experienceLevel" : "director", "professionalSkills" : [ "Patient Access Advocate", "Operational processes", "Operational improvement" ], "hardSkillsList" : [ "Registration accuracy", "Operational metrics" ], "softSkillsList" : [ "Leadership", "Initiative", "Problem solver", "Organizational", "Interpersonal", "Consultative skills" ], "hardSkills" : [ { "name" : "Registration accuracy", "level" : "intermediate" }, { "name" : "Operational metrics", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Initiative" }, { "name" : "Problem solver" }, { "name" : "Organizational" }, { "name" : "Interpersonal" }, { "name" : "Consultative skills" } ], "majorSkills" : "Patient Access, Process optimization, Implementation", "majorSkillsList" : [ "Patient Access", "Process optimization", "Implementation" ], "coreResponsibilities" : "Serve as senior Patient Access Advocate leader, Improve PAA registration accuracy, Establish standards for operation and training, Improve point of service collections, Oversee existing sites and new facility implementations, Document and implement workflows, Create and share standardized training plans, Improve access to and functionality of dashboards, Monitor registration accuracy, Monitor customer service, Monitor point of service collections, Monitor throughput, Affect changes in PAA staff, Strengthen and empower local Supervisors and Leads, Build and sustain operational excellence, Support patient access operational processes, Manage patient access operational processes, Execute patient access operational processes, Support operational processes for new facility openings, Manage operational processes for new facility openings, Execute operational processes for new facility openings, Support operational improvement initiatives, Manage operational improvement initiatives, Execute operational improvement initiatives, Provide detailed notes from observations, Troubleshoot with onsite staff, Troubleshoot for onsite staff, Remove operational obstacles, Provide coaching to site level nursing staff, Provide encouragement to site level nursing staff, Elevate operational issues identified, Communicate new site operations status, Provide clear direction, Provide clear communication, Provide clear guidance, Mitigate operational risks, Conduct post implementation analysis, Create recommendations based on lessons learned, Drive improvements in registration accuracy, Drive improvements in registration timeframe, Drive improvements in write-offs, Drive improvements in co-pay collections, Drive improvements in co-insurance collections, Drive improvements in Patient Net Promoter Score, Drive improvements in Left Without Being Seen/Treated, Drive improvements in Staff retention", "teamCollaboration" : "Cross-functionally coordinate teams; Work with local Supervisors; Work with local Leads; Work with Center Leadership; Work with VP of Implementations; Communicate with key stakeholders; Communicate with Health System Leadership; Communicate with Intuitive Health senior management", "projectManagementSkills" : [ "New facility implementations", "Operational improvement initiatives" ], "domainKnowledge" : "Patient registration; Emergency department operations; Ambulatory care; Urgent care model", "domainList" : [ "patient-registration", "emergency-department-operations", "ambulatory-care", "urgent-care-model" ], "domainSpecificKnowledge" : [ "Patient registration", "Emergency department operations", "Ambulatory care", "Urgent care model" ], "communicationSkills" : "Clear direction; Clear communication; Clear guidance", "documentationSkills" : "Document workflows", "problemSolvingSkills" : "Identify problems; Propose solutions; Evaluate existing sites; Evaluate new sites; Design solutions; Resolve complex issues; Troubleshoot operational obstacles", "specialRequirements" : "15% travel required, Multi-state travel required", "outcomesObjectives" : "Improve PAA registration accuracy; Improve point of service collections; Improve registration timeframe; Reduce write-offs; Improve co-pay collections; Improve co-insurance collections; Improve Patient Net Promoter Score; Reduce Left Without Being Seen/Treated; Improve Staff retention", "qualificationsBasic" : "Bachelor's Degree required, Subject matter expert on registration process in an emergency department, Familiarity with all financial and administrative regulatory requirements relevant to emergency department operations, Minimum of 5 years registration experience at an emergency department, Minimum of 3 years supervising registration personnel in an emergency department", "qualificationsPreferred" : "Freestanding ED/UC experience preferred, Experience working in Epic preferred", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. Through partnerships with respected, high-performing health systems, Intuitive Health brings its innovative care model to communities known for clinical excellence. Team members are employed by Intuitive Health and work closely alongside our partners to deliver a seamless, patient-centered experience. JOB SUMMARY The Director of Patient Access Optimization and Implementation will serve as Intuitive’s senior Patient Access Advocate (PAA) leader. The role will have oversight over the PAA functions at Intuitive, with an emphasis on improving PAA registration accuracy, establishing standards for operation and training and improving point of service collections across all facilities. The oversight and responsibilities include existing sites and new facility implementations. The role will report to the VP of Integration-Operations. The Director will document and help implement workflows, create and share standardized training plans, and improve access to and functionality of dashboards to monitor registration accuracy, customer service, point of service collections, and throughput. This position will affect changes in PAA staff through some direct interaction and by strengthening and empowering local Supervisors and Leads to build and sustain operational excellence. Location: Remote Travel Requirements: 15% travel required. Travel is variable based on new site openings and other on-site work. Multi-state travel required. POSITION RESPONSIBILITIES * Responsible for support, management, and execution of patient access operational processes and workflows related to new facility openings and ongoing operational improvement initiatives Provides detailed notes from observations while working with new site openings * Troubleshoot with/for onsite staff to remove operational obstacles * Provide coaching and encouragement to site level nursing staff in the Intuitive Clinical Operational processes * Elevate operational issues identified to Center Leadership and VP of Implementations * Communication of new site operations status to key stakeholders, including Health System Leadership and Intuitive Health senior management * Provide clear direction, communication, and guidance to mitigate operational risks to all parties * Conduct post implementation analysis and create recommendations based on lessons learned * Drive improvements in the following metrics, against which this position will be evaluated: * Registration accuracy * Registration timeframe * Write-offs * Co-pay collections * Co-insurance collections * Patient Net Promoter Score * Left Without Being Seen/Treated * Staff retention COMPETENCIES * Positive attitude and high energy * Ability to work independently * In depth knowledge of patient registration in an emergency department * A high degree of initiative to identify problems and propose solutions to the VP of Integration-Operations * Problem solver who can evaluate existing and new sites to understand where operational support is needed and design solutions * Self-starter, initiator, strong organizational, interpersonal, and consultative skills a must * Track record of effectively influencing team members towards a greater goal * Self-driven, with an ability to work well under pressure and respond to shifting priorities * Demonstrated ability to coordinate people and teams cross-functionally to resolve complex issues within designated time frames required ## Qualifications REQUIRED QUALIFICATIONS * Bachelor's Degree required * Subject matter expert on registration process in an emergency department * Familiarity with all financial and administrative regulatory requirements relevant to emergency department operations * Minimum of 5 years registration experience at an emergency department * Minimum of 3 years supervising registration personnel in an emergency department * Freestanding ED/UC experience preferred * Experience working in Epic preferred OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ## Additional Information Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.", "summaryDescription" : "Director of Patient Access Optimization and Implementation at Intuitive Health. Skills: Patient Access, Process optimization, Implementation. Serve as senior Patient Access Advocate leader. Improve PAA registration accuracy", "postedDate" : "2026-06-11T15:16:23.000", "createdAt" : "2026-06-13T16:56:20.572", "lastUpdated" : "2026-06-15T05:51:55.749", "ingestTimestamp" : "2026-06-13T16:56:20.572", "mongoId" : "6a2c704a74d8ee00a09297a1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 175000, "salaryAnnualMax" : 250000, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ "Registration accuracy", "Operational metrics", "Leadership", "Initiative", "Problem solver", "Organizational", "Interpersonal", "Consultative skills", "Patient Access", "Process optimization", "Implementation", "Patient Access Advocate", "Operational processes", "Operational improvement", "New facility implementations", "Operational improvement initiatives", "Patient registration", "Emergency department operations", "Ambulatory care", "Urgent care model" ], "skillCount" : 20, "jobCategory" : "other", "jobSubcategory" : "Corporate", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare" }, { "id" : "6a30753df292fd229c00d6ca", "title" : "Sr. Software Development Engineer, Products and Solutions", "company" : "Amazon Web Services, Inc.", "industry" : "Software Development, Cloud Computing", "salary" : { "min" : 184900.0, "max" : 250200.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "New York, New York, USA", "locations" : [ "New York, New York, USA" ], "timestamp" : "2026-06-16T12:40:35.028", "fingerprint" : "f31633db429f0cacc63c56f4de5602a5720ff0d21efc5bc35771ac0fe401950e", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10449376/apply", "externalId" : "59daad58-6b36-4c39-8907-669a25e9b1a1", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New York", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7127281,-74.0060152" }, { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8769326,-77.0893094" }, { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "New York, New York, United States; Arlington, Virginia, United States; Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : false, "workSiteFlexibility" : "onsite", "rawDescription" : "We're looking for a Senior Software Development Engineer who wants to build AI-powered products that change how enterprises move to the cloud — and who thrives as the technical anchor of an AWS 2-pizza team. You'll own the architecture and delivery of production systems that power how AWS Professional Services delivers enterprise cloud migrations and modernization at scale. Our team builds agentic AI solutions — platforms where AI agents and human consultants collaborate as a unified delivery team — reducing migration timelines from years to months and cutting costs dramatically. The work spans the full migration lifecycle: assessment, planning, orchestration, execution, and integration with AWS Transform (Amazon's agentic AI service for enterprise modernization). You'll be building real software used daily by thousands of practitioners serving Fortune 500 customers. This is a hands-on builder role with leadership expectations. You'll write code, design systems, lead projects across multiple engineers, mentor teammates, and own operational excellence for your services — all within a product engineering org that ships fast and measures success by adoption and customer outcomes. What We Build Our platform is a multi-agent system that orchestrates enterprise cloud migrations end-to-end. Our business spans several domains: - Agentic AI — AI agents that autonomously handle migration tasks (discovery, wave planning, runbook generation, infrastructure provisioning) while coordinating with human consultants - Orchestration and workflow — the coordination layer that enables multiple agents and humans to work in parallel with shared context and minimal overhead - Platform infrastructure — shared services (project datastores, external system connectors, agent lifecycle management) that underpin the PCAM ecosystem - AWS Transform integration — bidirectional data and workflow connectivity with AWS's flagship enterprise modernization service - Extensibility — frameworks that enable ProServe teams to build and deploy custom agents for specialized customer needs All of it involves building agentic AI systems at production scale with real users and real constraints. Why This Team - You'll build, not consult — we're a product engineering org inside Professional Services. We own our roadmap, ship on our cadence, and maintain our services. This is not billable-hours consulting. - AI-native problems — every team is working on some aspect of agentic AI: building agents, orchestrating them, evaluating their outputs, or making them extensible. You'll be at the frontier of applied AI engineering. - Small team, big impact — as an AWS 2-pizza team, you'll have direct ownership of significant components. Your architecture decisions directly impact 5000+ consultants across 60+ countries delivering $1B+ in active delivery pipeline. - Full-stack ownership — from React frontends to CDK infrastructure to AI agent logic. No artificial boundaries between \"frontend\" and \"backend\" engineers. - Career growth — we invest in developing senior engineers toward Principal levels. You'll work alongside senior architects and receive direct mentorship on expanding your technical influence beyond a single team. - Direct customer engagement — you'll occasionally engage directly on customer migrations, seeing your tools in action and bringing insights back to improve the platform. Key job responsibilities - Own team-level architecture — design systems that are simple, extensible, and operationally sound - Influence design and technical decisions beyond your immediate team, contributing to org-wide architectural direction and engineering standards - Lead projects spanning multiple engineers; make sound technical decisions and drive execution from design through production deployment - Design and build agentic AI components — whether that's agent logic, orchestration workflows, evaluation pipelines, or integration APIs - Write production code daily — you should spend the majority of your time building, not meeting - Set engineering standards on your team: code quality, testing practices, CI/CD pipelines, observability, and incident response - Solve complex distributed systems problems where trade-offs between latency, consistency, extensibility, and cost aren't obvious - Proactively identify and resolve technical debt; simplify systems rather than layering complexity - Mentor and grow engineers on your team; help junior and mid-level engineers level up through code reviews, design guidance, and career coaching - Communicate technical designs clearly in writing — design docs, RFCs, and architecture decision records - Drive operational excellence: meaningful alarms, runbooks, dashboards, and a culture of learning from incidents - Travel ~5% to customer sites and partner team locations to understand how your tools perform in the field A day in the life Our Migration & Modernization Engineering group builds the agentic AI products that help AWS Professional Services deliver cloud migrations at scale. We're a product engineering team — not a consulting delivery org. Tech stack: Python, AWS CDK, React, with heavy use of AWS services (Bedrock, Step Functions, Lambda, DynamoDB, API Gateway, and others). We're building on the latest agentic AI capabilities — expect to work with LLMs, multi-agent frameworks, and tool-use patterns daily. About the team We ship frequently, debate architecture in design docs (not committees), and believe great engineers stay close to the code. We're building something new and moving fast — if you want greenfield problems with real constraints, this is it. ABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team - Experience with Machine Learning and Large Language Model fundamentals, including architecture, training/inference lifecycles, and optimization of model execution - Bachelor's degree in computer science or equivalent Preferred Qualifications: - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Experience building complex software systems that have been successfully delivered to customers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 184,900.00 - 250,200.00 USD annually", "summaryDescription" : "Sr. Software Development Engineer, Products and Solutions at Amazon Web Services, Inc.", "postedDate" : "2026-06-15T00:00:00.000", "createdAt" : "2026-06-16T01:54:09.001", "lastUpdated" : "2026-06-16T12:40:35.028", "ingestTimestamp" : "2026-06-16T01:54:09.001", "mongoId" : "6a30753df292fd229c00d6ca", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10449376/apply", "salaryAnnualMin" : 184900, "salaryAnnualMax" : 250200, "salaryBand" : "150k-200k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.98 }, { "id" : "69faf7f84c40e2acd18676c9", "title" : "Consultant - Design and implementation of Catalytic Finance and Results-Based Financing", "industry" : "Consulting", "location" : "Anywhere", "locations" : [ "Anywhere", "May 7, 2026, 11:59:00 PM", "Anywhere, " ], "certifications" : [ "GCP Professional Data Engineer", "AWS Data Analytics", "Databricks Certified", "Dbt Certified" ], "timestamp" : "2026-06-15T11:21:14.501", "fingerprint" : "b44f91f7ed8b89c9dcd9649077a62e9863ebfe62129727528ee0e5ab6fd40dd6", "source" : "taleo", "language" : "en", "applyUrl" : "https://who.taleo.net/careersection/ex/jobdetail.ftl?job=387558", "externalId" : "387558", "industryFunction" : { }, "structuredLocations" : [ { "city" : "marseille 11", "state" : "provence-alpes-côte d'azur", "country" : "France", "continent" : "europe", "source" : "locations-index", "workMode" : "onsite", "geo" : "43.2907,5.4384" } ], "locationText" : "Anywhere; May 7, 2026, 11:59:00 PM; Anywhere,", "employmentType" : "PART_TIME", "technicalSkills" : "SQL, Python, R, Scala, Spark, Dbt, Snowflake, BigQuery, Redshift, Databricks, Fivetran, Airflow, Delta Lake, Scikit-learn, TensorFlow, PyTorch, XGBoost, LightGBM, Hugging Face, MLflow, AWS, GCP, Azure", "professionalSkills" : [ "Catalytic Finance", "Results-Based Financing" ], "hardSkillsList" : [ "Statistical analysis", "Regression", "Classification", "Clustering", "Time-series analysis", "A/B testing", "Causal inference" ], "hardSkills" : [ { "name" : "Statistical analysis", "level" : "intermediate" }, { "name" : "Regression", "level" : "intermediate" }, { "name" : "Classification", "level" : "intermediate" }, { "name" : "Clustering", "level" : "intermediate" }, { "name" : "Time-series analysis", "level" : "intermediate" }, { "name" : "A/B testing", "level" : "intermediate" }, { "name" : "Causal inference", "level" : "intermediate" } ], "majorSkills" : "Data engineering, Machine learning, Business intelligence, Analytics engineering", "majorSkillsList" : [ "Data engineering", "Machine learning", "Business intelligence", "Analytics engineering" ], "coreResponsibilities" : "Design Catalytic Finance, Implement Catalytic Finance, Design Results-Based Financing, Implement Results-Based Financing", "domainKnowledge" : "Cloud data stacks; ML frameworks; BI platforms; Cloud data services", "domainList" : [ "cloud-data-stacks", "ml-frameworks", "bi-platforms", "cloud-data-services" ], "domainSpecificKnowledge" : [ "Cloud data stacks", "ML frameworks", "BI platforms", "Cloud data services" ], "toolProficiency" : [ "Tableau", "Power BI", "Looker", "Metabase", "Superset", "Qlik", "MicroStrategy", "AWS S3", "AWS Glue", "AWS SageMaker", "AWS Athena", "GCP BigQuery", "GCP Vertex AI", "Azure Synapse", "Azure ML Studio" ], "qualificationsBasic" : "5+ years experience, SQL proficiency", "qualificationsPreferred" : "PhD preferred, GCP Professional Data Engineer, AWS Data Analytics, Databricks Certified, Dbt Certified", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "External consultant 11 Months", "summaryDescription" : "Consultant - Design and implementation of Catalytic Finance and Results-Based Financing. 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Technical teams; Business teams", "projectManagementSkills" : [ "Project management", "Implementation timelines" ], "domainKnowledge" : "Learning Management Systems; LMS integrations; Authentication platforms; Student information systems; LTI; SAML; CAS; Shibboleth; Tutoring programs; Educational outcomes", "domainList" : [ "learning-management-systems", "lms-integrations", "authentication-platforms", "student-information-systems", "lti", "saml", "cas", "shibboleth", "tutoring-programs", "educational-outcomes" ], "domainSpecificKnowledge" : [ "Learning Management Systems", "LMS integrations", "Authentication platforms", "Student information systems", "LTI", "SAML", "CAS", "Shibboleth", "Tutoring programs", "Educational outcomes" ], "toolProficiency" : [ "Excel", "SQL", "Salesforce", "Power BI", "Tableau", "SSRS" ], "communicationSkills" : "Client-facing discussions; Written communication; Verbal communication; Presentation skills", "problemSolvingSkills" : "Solving complex problems; Translating data", "qualificationsBasic" : "Bachelor's degree, 3-5 years experience, Manage multiple implementations, Experience with LMS, Experience with LTI, Experience with SAML, Experience with CAS, Experience with Shibboleth, Advanced Excel functions, SQL", "qualificationsPreferred" : "Salesforce experience preferred, Power BI experience preferred, Tableau experience preferred, SSRS experience preferred, Higher education experience preferred, K-12 school districts experience preferred, Public libraries experience preferred, Education technology experience preferred", "rawDescription" : "About The Princeton Review The Princeton Review is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college- and graduate school–bound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U. S. It comprises a community of thousands of tutors who have delivered more than 22 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY. Follow the company on LinkedIn, YouTube and Instagram. About the Position Interested in helping institutional partners across the country improve student outcomes through technology, data, and strategic program implementation? Join Tutor.com/The Princeton Review as an Implementation and Client Analytics Manager. This role combines technical implementation leadership, client relationship management, and data analytics expertise to support successful tutoring program launches and ongoing institutional success. You will serve as a trusted partner to colleges, universities, public libraries, and K-12 school districts by managing implementations, supporting technical integrations, and delivering meaningful reporting and insights that help clients maximize the impact of their tutoring programs. The ideal candidate enjoys solving complex problems, working cross-functionally, analyzing large datasets, and translating data into actionable recommendations for both technical and non-technical audiences. What You'll Do Client Implementation & Customer Success Lead onboarding, implementation, and technical support efforts for institutional clients adopting Tutor.com services. Manage implementation timelines, launch activities, training programs, and client communications to ensure successful deployments. Build strong relationships with institutional stakeholders while serving as a trusted advisor throughout the client lifecycle. Technical Consulting & Integrations Support client integrations with Learning Management Systems (LMS), authentication platforms, and student information systems. Provide expertise on technologies and standards including LTI, SAML, CAS, and Shibboleth. Partner with Product, Engineering, Operations, and Customer Success teams to resolve technical issues and improve implementation processes. Data Analytics & Reporting Analyze institutional usage, engagement, and outcomes data to identify trends, opportunities, and areas for program optimization. Develop client-facing reports, dashboards, visualizations, and presentations that communicate program effectiveness, ROI, and student impact. Translate complex datasets into actionable insights that support strategic decision-making for both clients and internal stakeholders. Operational Excellence & Continuous Improvement Support development of scalable reporting processes, analytics best practices, and data governance standards. Collaborate across teams to improve reporting workflows, implementation processes, and client-facing tools. Contribute to strategic client reviews, renewals, and impact discussions through data-driven storytelling and recommendations. Who You Are You have a bachelor’s degree and 3–5 years of experience in implementation, project management, customer success, client services, or a related field. You have experience managing multiple client implementations simultaneously while maintaining exceptional customer service. You have experience supporting Learning Management Systems (LMS) and related technologies, including authentication and integration standards such as LTI, SAML, CAS, and Shibboleth. You are comfortable working with data and reporting tools, including advanced Excel functions and SQL. Experience with Salesforce, Power BI, Tableau, SSRS, or similar reporting and visualization platforms is strongly preferred. You can interpret complex datasets and present insights clearly to both technical and non-technical audiences. You have strong written, verbal, and presentation skills and are comfortable leading client-facing discussions. You are highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. You are a proactive problem solver who enjoys learning new technologies and identifying scalable solutions. Experience working with higher education institutions, K-12 school districts, public libraries, or education technology organizations is preferred. You are a collaborative partner who works effectively across technical and business teams. You are passionate about using data, technology, and student support services to improve educational outcomes. The Princeton Review and Tutor.com offer a competitive salary which commensurates with experience and skills. US Pay Range $80,000—$90,000 USD The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on, and all qualified applicants will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Review Privacy Policy for California Applicants", "summaryDescription" : "Implementation and Client Analytics Manager at TPR Education, LLC. Skills: Client implementation, Data analytics, Technical integrations. Lead onboarding efforts. Lead implementation efforts", "postedDate" : "2026-06-14T03:12:38.657", "createdAt" : "2026-06-14T03:12:38.657", "lastUpdated" : "2026-06-15T12:02:44.538", "ingestTimestamp" : "2026-06-14T03:12:38.657", "mongoId" : "6a2c79c474d8ee00a094303e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 80000, "salaryAnnualMax" : 90000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Data analysis", "Reporting", "Client onboarding", "Technical support", "Data visualization", "Program optimization", "Data governance", "Problem solver", "Collaborative partner", "Client implementation", "Data analytics", "Technical integrations", "Client relationship management", "Technical implementation", "Project management", "Customer success", "Client services", "Technical consulting", "Program implementation", "Strategic decision-making", "Implementation timelines", "Learning Management Systems", "LMS integrations", "Authentication platforms", "Student information systems", "LTI", "SAML", "CAS", "Shibboleth", "Tutoring programs", "Educational outcomes", "Excel", "SQL", "Salesforce", "Power BI", "Tableau", "SSRS" ], "skillCount" : 37, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Education", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c9c9e74d8ee00a099ac6b", "title" : "Implementation Consultant", "company" : "NECSWS", "industry" : "Information Technology And Services", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Implementation Consultant in the UK Technology industry, adjusted for remote work." }, "location" : "Remote, United Kingdom, United Kingdom", "locations" : [ "Remote, United Kingdom", "United Kingdom" ], "timestamp" : "2026-06-15T06:53:10.401", "fingerprint" : "e54ef510be6bd0c2983a3d8d157069980d674dac4470fa32f9b5233f78b90a15", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NECSWS/744000131905559-implementation-consultant-housing", "externalId" : "744000131905559", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "Housing Management Software", "professionalSkills" : [ "System configuration", "System build", "Consultancy services", "Training delivery" ], "hardSkillsList" : [ "Configuration", "Build" ], "hardSkills" : [ { "name" : "Configuration", "level" : "intermediate" }, { "name" : "Build", "level" : "intermediate" } ], "majorSkills" : "Allocations Module, Housing Advice, Homelessness", "majorSkillsList" : [ "Allocations Module", "Housing Advice", "Homelessness" ], "coreResponsibilities" : "Offer expert guidance in implementing NEC Housing system, Deliver engaging and effective training sessions, Provide excellent advice and best practice, Ensure consultancy and training activities achieve positive customer, Create and maintain training courses, Create user guides, Create solution design manuals, Collaborate with customers via Teams, Adapt delivery styles to suit different audiences, Stay up-to-date with latest developments in Social Housing, Incorporate developments into training and consultancy", "teamCollaboration" : "Internal teams; Customers", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Social Housing Management; Housing Advice; Homelessness", "domainList" : [ "social-housing-management", "housing-advice", "homelessness" ], "domainSpecificKnowledge" : [ "Social Housing Management", "Housing Advice", "Homelessness" ], "toolProficiency" : [ "NEC Housing system" ], "communicationSkills" : "Presentation skills; Simplify complex concepts", "documentationSkills" : "Training materials; User guides; Solution design manuals", "continuousLearning" : "LinkedIn Learning", "specialRequirements" : "UK travel, Right to work UK, DBS check", "outcomesObjectives" : "Achieve positive customer feedback", "qualificationsBasic" : "In-depth expertise in Allocations and Homelessness processes using Housing Management Software, Experience implementing Housing Management Systems or modules, Proven ability to deliver high-quality training and consultancy, Proficiency in creating and maintaining training materials, Ability to manage multiple projects", "qualificationsPreferred" : "Experience creating, configuring, and implementing wider NEC Housing system modules, Familiarity with adult learning principles, Familiarity with training delivery best practices", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Come join us and make a difference in the world! Discover more at[ www.necsws.com ](https://www.necsws.com/) NO AGENCIES PLEASE Please note - this role can be remote or hybrid, subject to location It’s a really exciting growth time in our Housing Team. We have numerous contracts with fantastic customers who are upgrading, migrating, or implementing our NEC Housing Management System! To support this growth, we are looking for Implementation & Training Consultants, specialising in our Allocations Module, to ensure our customers receive the best experience possible. This is a home-based role, reporting to one of our Lead Implementation Consultants. When you join NECSWS Housing Team, you will be given the support and time to grow and develop your skillset and knowledge of our system. You will work directly with one of our highly skilled consultants to shadow and complete personal aspects of the work until you are ready to work independently with customers on full end-to-end projects. Main Responsibilities * Offer expert guidance in implementing NEC Housing system modules – particularly Allocations and Housing Advice/Homelessness, with a focus on system configuration and build. * Deliver engaging and effective training sessions (remote and occasionally on-site) to customers and internal teams, ensuring users feel confident and competent in using the system. * Provide excellent advice and best practice to current customers using NEC Housing. * Ensure that consultancy and training activities consistently achieve positive customer feedback. * Create and maintain training courses, user guides, and solution design manuals for customers and internal teams. * Collaborate with customers via Teams (including recorded sessions for training purposes) and adapt delivery styles to suit different audiences. * Stay up-to-date with the latest developments in Social Housing Management and incorporate these into training and consultancy. * Be flexible and available for occasional UK travel to customer or company sites when required. ## Qualifications Essential: * In-depth expertise in Allocations and Homelessness processes using Housing Management Software. * Demonstrated experience in implementing Housing Management Systems or modules, with strong skills in configuration and build. * Proven ability to deliver high-quality training and consultancy services, achieving positive feedback from diverse audiences. * Strong communication and presentation skills, with the ability to simplify complex concepts for end users. * Proficiency in creating and maintaining training materials, including courses and solution design manuals. * Ability to manage multiple projects once proficient with our system. Desirable: * Experience in creating, configuring, and implementing wider NEC Housing system modules. * Familiarity with adult learning principles and training delivery best practices. ## Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: * Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) * 25 days paid holiday with the option to buy/sell (FTE) * 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) * A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% * A selection of flexible benefits to suit your individual needs * All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION * Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. * All offers are subject to satisfactory vetting, references and occupational health checks. * Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.", "summaryDescription" : "Implementation Consultant at NECSWS. Skills: Allocations Module, Housing Advice, Homelessness. Offer expert guidance in implementing NEC Housing system. Deliver engaging and effective training sessions", "postedDate" : "2026-06-12T13:32:22.000", "createdAt" : "2026-06-13T22:55:24.858", "lastUpdated" : "2026-06-15T06:53:10.401", "ingestTimestamp" : "2026-06-13T22:55:24.858", "mongoId" : "6a2c9c9e74d8ee00a099ac6b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Configuration", "Build", "Allocations Module", "Housing Advice", "Homelessness", "System configuration", "System build", "Consultancy services", "Training delivery", "Project management", "Social Housing Management", "NEC Housing system" ], "skillCount" : 12, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c620174d8ee00a08f5d83", "title" : "Implementation Consultant", "company" : "NECSWS", "industry" : "Information Technology And Services", "salary" : { "min" : 55000.0, "max" : 75000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Implementation Consultant in the UK Technology industry, adjusted for remote work." }, "location" : "Remote, United Kingdom, United Kingdom", "locations" : [ "Remote, United Kingdom", "United Kingdom" ], "timestamp" : "2026-06-15T03:25:23.613", "fingerprint" : "296c4a565f88380448141a10ed616446193b9591089e7a8a8ac3e981ab110add", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/NECSWS/744000131905559-implementation-consultant-housing", "externalId" : "744000131905559", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "remote" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "NEC Housing System", "professionalSkills" : [ "System configuration", "System build", "Consultancy services", "Training delivery" ], "hardSkillsList" : [ "Allocations processes", "Homelessness processes", "Training material creation" ], "softSkillsList" : [ "Presentation skills" ], "hardSkills" : [ { "name" : "Allocations processes", "level" : "intermediate" }, { "name" : "Homelessness processes", "level" : "intermediate" }, { "name" : "Training material creation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Presentation skills" } ], "majorSkills" : "Allocations Module, Housing Management Software, Training delivery", "majorSkillsList" : [ "Allocations Module", "Housing Management Software", "Training delivery" ], "coreResponsibilities" : "Offer expert guidance, Implement NEC Housing modules, Deliver engaging training sessions, Provide excellent advice, Provide best practice, Achieve positive customer feedback, Create training courses, Maintain training courses, Create user guides, Maintain user guides, Create solution design manuals, Maintain solution design manuals, Collaborate with customers, Adapt delivery styles, Stay up-to-date, Incorporate developments", "teamCollaboration" : "Internal teams; Customers", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Social Housing Management", "domainList" : [ "social-housing-management" ], "domainSpecificKnowledge" : [ "Social Housing Management" ], "toolProficiency" : [ "Microsoft Teams" ], "communicationSkills" : "Presentation skills", "documentationSkills" : "Training materials; User guides; Solution design manuals", "continuousLearning" : "LinkedIn Learning", "specialRequirements" : "UK travel, Vetting, References, Occupational health checks, DBS check", "outcomesObjectives" : "Achieve positive customer feedback", "qualificationsBasic" : "In-depth expertise in Allocations, Expertise in Homelessness processes, Housing Management Software experience, Implementing Housing Management Systems, Configuration and build skills, Deliver high-quality training, Deliver high-quality consultancy, Positive feedback from diverse audiences, Proficiency in creating training materials, Proficiency in solution design manuals, Manage multiple projects", "qualificationsPreferred" : "Experience implementing wider NEC Housing modules, Familiarity with adult learning principles, Familiarity with training delivery best practices", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "Come join us and make a difference in the world! Discover more at[ www.necsws.com ](https://www.necsws.com/) NO AGENCIES PLEASE Please note - this role can be remote or hybrid, subject to location It’s a really exciting growth time in our Housing Team. We have numerous contracts with fantastic customers who are upgrading, migrating, or implementing our NEC Housing Management System! To support this growth, we are looking for Implementation & Training Consultants, specialising in our Allocations Module, to ensure our customers receive the best experience possible. This is a home-based role, reporting to one of our Lead Implementation Consultants. When you join NECSWS Housing Team, you will be given the support and time to grow and develop your skillset and knowledge of our system. You will work directly with one of our highly skilled consultants to shadow and complete personal aspects of the work until you are ready to work independently with customers on full end-to-end projects. Main Responsibilities * Offer expert guidance in implementing NEC Housing system modules – particularly Allocations and Housing Advice/Homelessness, with a focus on system configuration and build. * Deliver engaging and effective training sessions (remote and occasionally on-site) to customers and internal teams, ensuring users feel confident and competent in using the system. * Provide excellent advice and best practice to current customers using NEC Housing. * Ensure that consultancy and training activities consistently achieve positive customer feedback. * Create and maintain training courses, user guides, and solution design manuals for customers and internal teams. * Collaborate with customers via Teams (including recorded sessions for training purposes) and adapt delivery styles to suit different audiences. * Stay up-to-date with the latest developments in Social Housing Management and incorporate these into training and consultancy. * Be flexible and available for occasional UK travel to customer or company sites when required. ## Qualifications Essential: * In-depth expertise in Allocations and Homelessness processes using Housing Management Software. * Demonstrated experience in implementing Housing Management Systems or modules, with strong skills in configuration and build. * Proven ability to deliver high-quality training and consultancy services, achieving positive feedback from diverse audiences. * Strong communication and presentation skills, with the ability to simplify complex concepts for end users. * Proficiency in creating and maintaining training materials, including courses and solution design manuals. * Ability to manage multiple projects once proficient with our system. Desirable: * Experience in creating, configuring, and implementing wider NEC Housing system modules. * Familiarity with adult learning principles and training delivery best practices. ## Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: * Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) * 25 days paid holiday with the option to buy/sell (FTE) * 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) * A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% * A selection of flexible benefits to suit your individual needs * All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION * Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. * All offers are subject to satisfactory vetting, references and occupational health checks. * Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.", "summaryDescription" : "Implementation Consultant at NECSWS. Skills: Allocations Module, Housing Management Software, Training delivery. Offer expert guidance. Implement NEC Housing modules", "postedDate" : "2026-06-12T13:32:22.000", "createdAt" : "2026-06-13T19:40:29.764", "lastUpdated" : "2026-06-15T03:25:23.613", "ingestTimestamp" : "2026-06-13T19:40:29.764", "mongoId" : "6a2c620174d8ee00a08f5d83", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Allocations processes", "Homelessness processes", "Training material creation", "Presentation skills", "Allocations Module", "Housing Management Software", "Training delivery", "System configuration", "System build", "Consultancy services", "Project management", "Social Housing Management", "Microsoft Teams" ], "skillCount" : 13, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a407b74d8ee00a05c7dcb", "title" : "TIE Kaizen szakember (MECHANIKUS)", "company" : "DENSO", "industry" : "Automotive", "salary" : { "min" : 1.05E7, "max" : 1.4E7, "currency" : "HUF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Kaizen Specialist in Manufacturing in Székesfehérvár, Hungary, adjusted for industry and company size." }, "location" : "Székesfehérvár, HU", "locations" : [ "Székesfehérvár", "HU" ], "timestamp" : "2026-06-11T13:47:26.812", "fingerprint" : "0fcb9dfacfd0a3c930a4ef8ff6e1372681c60bc0f191c6ff0c363c22381205bf", "source" : "smartrecruiters", "language" : "hu", "applyUrl" : "https://jobs.smartrecruiters.com/DENSOINTERNATIONALEUROPE/744000131408633-tie-kaizen-szakember-mechanikus-", "externalId" : "744000131408633", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Székesfehérvár", "country" : "Hungary", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "47.1910169,18.4108110" } ], "locationText" : "Székesfehérvár, Hungary", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "professionalSkills" : [ "Fejlesztési ötletek készítése", "Anyag- eszközszükséglet meghatározása", "Fejlesztési javaslat készítése" ], "majorSkills" : "Kaizen, Mechanikus fejlesztés", "majorSkillsList" : [ "Kaizen", "Mechanikus fejlesztés" ], "coreResponsibilities" : "Mechanikus fejlesztési ötletek készítése, Kivitelezése rajz, vagy szakmai instrukciók alapján, Kivitelezési folyamtokban aktív részvétel, Fejlesztési javaslat a kivitelezéséhez, Rajz készítése, Egyeztetés a munkaterületen a fejlesztési ötletről, Egyeztetés a kivitelezési folyamatról", "teamCollaboration" : "Csoportmunka", "domainKnowledge" : "Járműipari beszállító; Common Rail rendszerek; Légszűrők; Légkondicionálók; Gyújtógyertyák; Benzines injektorok", "domainList" : [ "jarmuipari-beszallito", "common-rail-rendszerek", "legszurok", "legkondicionalok", "gyujtogyertyak", "benzines-injektorok" ], "domainSpecificKnowledge" : [ "Járműipari beszállító", "Common Rail rendszerek", "Légszűrők", "Légkondicionálók", "Gyújtógyertyák", "Benzines injektorok" ], "continuousLearning" : "Tanulás támogatása; Fejlődési lehetőség", "innovationCreativity" : "Fejlesztési ötletek; Kreativitás", "problemSolvingSkills" : "Problémamegoldó képesség; Elemzési képesség", "qualificationsBasic" : "Fémipari, gépipari végzettség, Jó elemzési és problémamegoldó képesség, Precizitás, Csoportmunkára való alkalmasság, Kreativitás, Alapfokú számítógép kezelői ismeret", "qualificationsPreferred" : "Hegesztő végzettség és gyakorlat, Műszaki rajz-ismeret, Rajzolvasási tapasztalat", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "A DENSO Corporation 1949-ben a Toyota-csoportból kiválva alakult meg Japánban. A cégcsoport vállalatai elsősorban járműipari beszállítóként komplett rendszereket terveznek és gyártanak. Termékei között szerepelnek közös nyomócsöves befecskendező rendszerek (Common Rail), légszűrők, légkondicionálók, gyújtógyertyák, benzines injektorok. A DENSO Gyártó Magyarország Kft. keres székesfehérvári csapatába TIE Kaizen szakember (MECHANIKUS) munkatársat. * Mechanikus fejlesztési ötletek (Kaizenek) készítése, kivitelezése rajz, vagy szakmai instrukciók alapján * Kivitelezési folyamtokban aktív részvétel (ötlet, anyag- eszközszükséglet meghatározása) * Fejlesztési javaslat a kivitelezéséhez, (amennyiben szükséges) rajz készítése. * Egyeztetés a munkaterületen a fejlesztési ötletről/javaslatról, és a kivitelezési folyamatról. ## Qualifications * Fémipari, gépipari végzettség * Jó elemzési és problémamegoldó képesség, precizitás * Csoportmunkára való alkalmasság * Kreativitás * Alapfokú számítógép kezelői ismeret. Előnyt jelent: * Hegesztő végzettség és gyakorlat * Műszaki rajz- ismeret, rajzolvasási tapasztalat. ## Additional Information Amit kínálunk: * Versenyképes bér, szenioritási jutalom (2 év munkaviszony után), féléves bónusz, cafatéira, hiányzásmentességi jutalom (éves egyszeri kifizetés) * Székesfehérvári lakosoknak támogatott bejárás, vidékről közel 200 településről céges buszjáratok, amikkel ingyen utazhatsz munkába minden műszakban, sőt buszainkon még ingyen Wi-Fi is van * Több mint 25 éve gyártunk Székesfehérváron - stabil és megbízható, de mégis innovatív cégnél dolgozhatsz * Állandó egészségügyi szolgálat üzemel cégünknél és számos egészségügyi vizsgálaton, szűrésen vehetsz részt ingyenesen. Például: tüdőszűrés, vérvétel, szemészeti vizsgálat, számítógépes talpvizsgálat * Éttermünk és két büfénk gondoskodik róla, hogy mindig friss, akár autentikus japán ételt tudj vásárolni, a jó idő beköszöntével pedig vállalati éttermünk napfényes teraszán is elfogyaszthatod reggelidet, ebédedet * Lehetőséget kínálunk a fejlődésre, tanulásra, amit akár még anyagilag is támogatunk tanulmányi támogatási rendszerünk keretében * Dolgozói kedvezményeket vehetsz igénybe több mint 30 partnerünknél, köztük egészségügyi és sportközpontokban, áruházakban It has come to our attention that various individuals have contacted people offering false employment opportunities with DENSO. Such scams are fraudulent and intended to steal from the victims. By making you aware of this, we hope to avoid and ultimately stop victims from falling for this scam. Please do not provide any personal or financial information and do not send any money to anyone you suspect of recruitment fraud. If you are contacted by someone whom you suspect may not be appropriately representing DENSO, please email: [EUDIEUTALENTACQUISITION@eu.denso.com](mailto:EUDIEUTALENTACQUISITION@eu.denso.com). Please forward the original email that you received that includes the original subject line and complete header information. Do not send CVs or vacancy applications to that email address as it will not be reviewed or considered. If you wish to apply for a job, please submit your application for an open position to", "summaryDescription" : "TIE Kaizen szakember (MECHANIKUS) at DENSO. Skills: Kaizen, Mechanikus fejlesztés. Mechanikus fejlesztési ötletek készítése. Kivitelezése rajz, vagy szakmai instrukciók alapján", "postedDate" : "2026-06-10T09:34:25.000", "createdAt" : "2026-06-11T07:43:08.964", "lastUpdated" : "2026-06-11T13:47:26.812", "ingestTimestamp" : "2026-06-11T07:43:08.964", "mongoId" : "6a2a407b74d8ee00a05c7dcb", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Kaizen", "Mechanikus fejlesztés", "Fejlesztési ötletek készítése", "Anyag- eszközszükséglet meghatározása", "Fejlesztési javaslat készítése", "Járműipari beszállító", "Common Rail rendszerek", "Légszűrők", "Légkondicionálók", "Gyújtógyertyák", "Benzines injektorok" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "manufacturing", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2a407b74d8ee00a05c7dcc", "title" : "TIE Kaizen szakember (ELEKTROMOS)", "company" : "DENSO", "industry" : "Automotive", "salary" : { "min" : 1.2E7, "max" : 1.6E7, "currency" : "HUF", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Kaizen Specialist in Manufacturing in Székesfehérvár, Hungary, adjusted for industry and company size." }, "location" : "Székesfehérvár, HU", "locations" : [ "Székesfehérvár", "HU" ], "timestamp" : "2026-06-11T08:53:28.325", "fingerprint" : "aaadbaf4719c0e78287dce74b801e14a5f2e3c2fd5ed0c91f8e26012e0b854ef", "source" : "smartrecruiters", "language" : "hu", "applyUrl" : "https://jobs.smartrecruiters.com/DENSOINTERNATIONALEUROPE/744000131408080-tie-kaizen-szakember-elektromos-", "externalId" : "744000131408080", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Székesfehérvár", "country" : "Hungary", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "47.1910169,18.4108110" } ], "locationText" : "Székesfehérvár, Hungary", "employmentType" : "FULL_TIME", "minimumEducation" : "Középfokú végzettség", "experienceLevel" : "not-applicable", "professionalSkills" : [ "Fejlesztési ötletek készítése", "Anyag- eszközszükséglet meghatározása", "Fejlesztési javaslat készítése" ], "hardSkillsList" : [ "Villamos ipari ismeretek", "Problémamegoldás", "Elemzés" ], "softSkillsList" : [ "Kreativitás" ], "hardSkills" : [ { "name" : "Villamos ipari ismeretek", "level" : "intermediate" }, { "name" : "Problémamegoldás", "level" : "intermediate" }, { "name" : "Elemzés", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Kreativitás" } ], "majorSkills" : "Villamos fejlesztés, Kaizen, Elektromos rendszerek", "majorSkillsList" : [ "Villamos fejlesztés", "Kaizen", "Elektromos rendszerek" ], "coreResponsibilities" : "Készítsen elektromos fejlesztési ötleteket, Készítsen rajzot vagy szakmai instrukciókat, Vegyen részt kivitelezési folyamatokban, Határozza meg anyag- eszközszükségletet, Készítsen fejlesztési javaslatot, Készítsen rajzot kivitelezéshez, Egyeztesse fejlesztési ötletet, Egyeztesse kivitelezési folyamatot", "teamCollaboration" : "Csoportmunka", "domainKnowledge" : "Elektromos fejlesztés; Kaizen módszertan", "domainList" : [ "elektromos-fejlesztes", "kaizen-modszertan" ], "domainSpecificKnowledge" : [ "Elektromos fejlesztés", "Kaizen módszertan" ], "documentationSkills" : "Rajzkészítés", "continuousLearning" : "Tanulási támogatás", "innovationCreativity" : "Fejlesztési ötletek", "problemSolvingSkills" : "Problémamegoldás; Elemzés", "qualificationsBasic" : "Villamos ipari középfokú végzettség, Jó elemzési és problémamegoldó képesség, Precíziós munka, Csoportmunkára való alkalmasság, Kreativitás, Alapfokú számítógép kezelői ismeret", "qualificationsPreferred" : "Erősáramú berendezés szerelői végzettség, Kapcsolási rajz-ismeret", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "A DENSO Corporation 1949-ben a Toyota-csoportból kiválva alakult meg Japánban. A cégcsoport vállalatai elsősorban járműipari beszállítóként komplett rendszereket terveznek és gyártanak. Termékei között szerepelnek közös nyomócsöves befecskendező rendszerek (Common Rail), légszűrők, légkondicionálók, gyújtógyertyák, benzines injektorok. A DENSO Gyártó Magyarország Kft. keres székesfehérvári csapatába TIE Kaizen szakember (ELEKTROMOS) munkatársat. * Elektromos fejlesztési ötletek (Kaizenek - pl: érzékelő beépítése, jelzőlámpa vagy kijelző felszerelése, kábelezés átalakítása, védőkapcsoló vagy biztonsági érzékelő telepítése; stb.) készítése, kivitelezése rajz vagy szakmai instrukciók alapján * Kivitelezési folyamtokban aktív részvétel (ötlet, anyag- eszközszükséglet meghatározása) * Fejlesztési javaslat a kivitelezéséhez és (amennyiben szükséges) rajz készítése. * Egyeztetés a munkaterületen a fejlesztési ötletről/javaslatról, és a kivitelezési folyamatról. ## Qualifications * Villamos ipari középfokú végzettség (villanyszerelő; műszerész) * Jó elemzési és problémamegoldó képesség, precizitás * Csoportmunkára való alkalmasság * Kreativitás * Alapfokú számítógép kezelői ismeret Előnyt jelent: * Erősáramú berendezés szerelői végzettség * Kapcsolási rajz- ismeret ## Additional Information Amit kínálunk: * Versenyképes bér, szenioritási jutalom (2 év munkaviszony után), féléves bónusz, cafetéria, hiányzásmentességi jutalom (éves egyszeri kifizetés) * Székesfehérvári lakosoknak támogatott bejárás, vidékről közel 200 településről céges buszjáratok, amikkel ingyen utazhatsz munkába minden műszakban, sőt buszainkon még ingyen Wi-Fi is van * Több mint 25 éve gyártunk Székesfehérváron - stabil és megbízható, de mégis innovatív cégnél dolgozhatsz * Állandó egészségügyi szolgálat üzemel cégünknél és számos egészségügyi vizsgálaton, szűrésen vehetsz részt ingyenesen. Például: tüdőszűrés, vérvétel, szemészeti vizsgálat, számítógépes talpvizsgálat * Éttermünk és két büfénk gondoskodik róla, hogy mindig friss, akár autentikus japán ételt tudj vásárolni, a jó idő beköszöntével pedig vállalati éttermünk napfényes teraszán is elfogyaszthatod reggelidet, ebédedet * Lehetőséget kínálunk a fejlődésre, tanulásra, amit akár még anyagilag is támogatunk tanulmányi támogatási rendszerünk keretében * Dolgozói kedvezményeket vehetsz igénybe több mint 30 partnerünknél, köztük egészségügyi és sportközpontokban, áruházakban It has come to our attention that various individuals have contacted people offering false employment opportunities with DENSO. Such scams are fraudulent and intended to steal from the victims. By making you aware of this, we hope to avoid and ultimately stop victims from falling for this scam. Please do not provide any personal or financial information and do not send any money to anyone you suspect of recruitment fraud. If you are contacted by someone whom you suspect may not be appropriately representing DENSO, please email: [EUDIEUTALENTACQUISITION@eu.denso.com](mailto:EUDIEUTALENTACQUISITION@eu.denso.com). Please forward the original email that you received that includes the original subject line and complete header information. Do not send CVs or vacancy applications to that email address as it will not be reviewed or considered. If you wish to apply for a job, please submit your application for an open position to", "summaryDescription" : "TIE Kaizen szakember (ELEKTROMOS) at DENSO. Skills: Villamos fejlesztés, Kaizen, Elektromos rendszerek. Készítsen elektromos fejlesztési ötleteket. Készítsen rajzot vagy szakmai instrukciókat", "postedDate" : "2026-06-10T09:31:43.000", "createdAt" : "2026-06-11T07:48:51.941", "lastUpdated" : "2026-06-11T08:53:28.325", "ingestTimestamp" : "2026-06-11T07:48:51.941", "mongoId" : "6a2a407b74d8ee00a05c7dcc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Villamos ipari ismeretek", "Problémamegoldás", "Elemzés", "Kreativitás", "Villamos fejlesztés", "Kaizen", "Elektromos rendszerek", "Fejlesztési ötletek készítése", "Anyag- eszközszükséglet meghatározása", "Fejlesztési javaslat készítése", "Elektromos fejlesztés", "Kaizen módszertan" ], "skillCount" : 12, "jobCategory" : "engineering", "jobSubcategory" : "engineering", "dataQualityScore" : 1.0, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a305649f292fd229cf26d7f", "title" : "Head of Solutions Architecture", "company" : "Amazon Payments, Inc.", "industry" : "Solutions Architect, Solution Architect, international stores", "salary" : { "min" : 201000.0, "max" : 272000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-16T05:14:31.638", "fingerprint" : "2f24c7d8cb843a51711b12aacb1757656b5f48d90253f711d479467fbfb7ced6", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10447786/apply", "externalId" : "6e15c175-9272-4040-9bcc-c5f78f2d1250", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon External Payments (AEP) is building the payments infrastructure that powers agentic commerce. As a modular platform serving multiple high-growth partners, AEP requires a Solutions Architecture function that acts as a force multiplier, enabling partners and merchants to integrate, adopt, and scale with minimal friction. We are seeking a Head of Solutions Architecture to lead a global team of Solutions Architects. You will define how the SA function operates, design the technical engagement model across our partner ecosystem, and develop the people, processes, and artifacts that accelerate integration velocity and partner success. This is a leadership role with a transformational mandate: you will evolve an established team to meet a new charter and operating model. Key job responsibilities Strategic Architecture & Partner Collaboration - Partner with Product, Engineering, and partner teams to co-design the technical architecture of AEP's platform, influence roadmap decisions, and define how solutions scale across partners - Serve as the connective tissue between GTM and the technical organization, translating partner needs and market signals into architectural requirements - Lead joint architecture design sessions with partner engineering teams to define integration patterns, API contracts, and solution blueprints - Evaluate emerging technology trends (agentic AI, identity, fraud) and inform platform strategy with a forward-looking technical point of view Engagement Model & Enablement - Define the SA engagement model: how the team partners with Product, Engineering, partner teams, and GTM to deliver solutions - Design layered coverage: strategic advisory for complex architecture decisions vs. scaled self-service enablement (reference architectures, developer tooling, integration guides) - Own capacity planning, ensuring the team prioritizes high-impact strategic work over transactional support - Drive creation of reusable assets: reference architectures, solution patterns, and API adoption frameworks that reduce repetitive effort Business Outcomes - Define and own success metrics: partner satisfaction, platform adoption, architecture quality, and integration velocity - Serve as trusted technical advisor to senior partner and product stakeholders, shaping joint roadmaps - Represent the SA function to senior leadership with insights on platform health, partner technical alignment, and strategic opportunities Team Leadership - Lead a global, distributed team of Solutions Architects; own hiring, performance management, career development, and retention - Create structured career paths and technical depth standards; develop future leaders - Foster a culture of strategic thinking, knowledge sharing, and technical excellence About the team Amazon External Payments is at the frontier of agentic commerce, building modular payments infrastructure that enables AI-powered shopping experiences across Amazon's partner ecosystem. The Solutions Architect team is the technical bridge between platform capabilities and partner go-to-market success, embedding with partners to accelerate integration, unblock complexity, and drive merchant activation. This role is ideal for a leader who thrives in transformation, loves redesigning organizations as much as architectures, and wants to elevate a team at the intersection of payments infrastructure and generative AI. Basic Qualifications: - 10+ years of infrastructure architecture, database architecture and networking experience - 5+ years of managing a technical team of solution architects, sales engineers or similar technical roles experience - Bachelor's degree Preferred Qualifications: - Experience in management of technical, enterprise customer facing resources or equivalent - Experience in payments or e-commerce - Familiarity with agentic AI, generative AI, or conversational commerce as they relate to payments. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, SEATTLE - 201,000.00 - 272,000.00 USD annually USA, WA, Seattle - 201,000.00 - 272,000.00 USD annually", "summaryDescription" : "Head of Solutions Architecture at Amazon Payments, Inc.", "postedDate" : "2026-06-15T00:00:00.000", "createdAt" : "2026-06-15T21:59:43.604", "lastUpdated" : "2026-06-16T05:14:31.638", "ingestTimestamp" : "2026-06-15T21:59:43.604", "mongoId" : "6a305649f292fd229cf26d7f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10447786/apply", "salaryAnnualMin" : 201000, "salaryAnnualMax" : 272000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Executive", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c694a74d8ee00a0906c89", "title" : "Head of Support", "company" : "Plaid", "industry" : "All Departments", "salary" : { "min" : 124800.0, "max" : 223200.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T02:46:48.888", "fingerprint" : "48d65867eb82ef5aec6c73f62de78bdc97e4503e2cba699344d059f71715fa55", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/plaid/4c9bf6fe-47f1-4683-89cc-137f90ff307b/application", "externalId" : "4c9bf6fe-47f1-4683-89cc-137f90ff307b", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 10, "experienceMaxYears" : 99, "experienceLevel" : "Executive", "remoteFriendly" : true, "rawDescription" : "We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid sits at the center of digital finance, helping millions of consumers connect their financial accounts to the apps they use every day. Our Support team plays a critical role—delivering fast, high-quality help that resolves issues and helps customers get more from our products. As Head of Support, you will own our global support strategy and outcomes across customer and consumer support, leading a distributed team that works across channels, products, and industries. You’ll be responsible for uniting our customer and consumer support motions, evolving our Customer Success Package business, and using support as a strategic lever to influence product quality, roadmap, and Plaid’s brand in the market. This is a highly visible role with the opportunity to lead a multimillion-dollar business, shape end-to-end experiences, and build the gold standard for support in fintech. Responsibilities - Own the global support strategy and outcomes across SLAs, CSAT, revenue, and support quality. - Unite our customer and consumer support teams into a single, high‑performing organization that is a true differentiator for Plaid. - Lead, grow, and coach managers and ICs across regions and time zones; drive performance, calibration, and quality programs at scale. - Manage critical incidents and executive‑level escalations in tight partnership with Product, Engineering, Risk, Compliance, GTM, and CS Ops, including post‑incident reviews and process fixes. - Evolve support operations, tooling, and knowledge management to drive efficiency, deflection, and consistent, high‑quality experiences for customers and consumers. - Own the Customer Success Package business, balancing COGS, revenue, and customer experience - Regularly report on support health and align plans and tradeoffs with Plaid’s executive team and other stakeholders Qualifications - 10+ years in technical/customer support with at least 5+ years leading managers (manager‑of‑managers) in a scaling B2B SaaS or API company. - 3+ years running global support operations with measurable improvements in SLAs, CSAT/CES and quality. - Background in fintech, payments, or developer/API platforms operating at significant scale, preferred - Proven success owning support outcomes at scale, including incident management and executive‑level escalations - Deep experience building and leading distributed teams, with strong hiring, coaching, and performance management muscles across regions and time zones. - Strong operational rigor: metrics design, forecasting and capacity planning, process improvement, and support tooling strategy. - Demonstrated ability to partner with GTM, Product, and Engineering to influence roadmaps and improve product quality through support insights. - Experience using AI and building content/deflection programs and quality frameworks. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.", "summaryDescription" : "Head of Support at Plaid", "createdAt" : "2026-06-14T21:02:58.622", "lastUpdated" : "2026-06-16T02:46:48.888", "ingestTimestamp" : "2026-06-14T21:02:58.622", "mongoId" : "6a2c694a74d8ee00a0906c89", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 124800, "salaryAnnualMax" : 223200, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Executive", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2176d374d8ee00a0c1af2a", "title" : "Solutions Architect, Software and Technology Companies (ISV)", "company" : "AWS EMEA SARL (Sweden Branch)", "industry" : "Solutions Architect, Solution Architect, Cloud Computing", "salary" : { "min" : 750000.0, "max" : 1100000.0, "currency" : "SEK", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Solutions Architect in Stockholm, Sweden, adjusted for the technology industry and a large company size." }, "location" : "Stockholm, Stockholm County, SWE", "locations" : [ "Stockholm, Stockholm County, SWE" ], "certifications" : [ "AWS Solutions Architect Associate" ], "timestamp" : "2026-06-15T06:34:32.272", "fingerprint" : "8d52cad95c9631ca6269537e4cda593d09b5ef857d8001ca1b0a87e30ed37151", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10438627/apply", "externalId" : "b1a38be2-8da8-4fd3-8ba3-32c7edd5b9d2", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Stockholm", "state" : "Stockholm County", "country" : "Sweden", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "59.3251172,18.0710935" } ], "locationText" : "Stockholm, Stockholm County, Sweden", "employmentType" : "FULL_TIME", "technicalSkills" : "AWS", "professionalSkills" : [ "Systems Design", "Architecture reviews", "White-boarding sessions", "Technical workshops", "Cloud adoption", "Business value", "Technical recommendations" ], "hardSkillsList" : [ "Cloud architecture", "Systems design", "Software development", "Infrastructure architecture", "DevOps" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Cloud architecture", "level" : "intermediate" }, { "name" : "Systems design", "level" : "intermediate" }, { "name" : "Software development", "level" : "intermediate" }, { "name" : "Infrastructure architecture", "level" : "intermediate" }, { "name" : "DevOps", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Cloud technology, Solutions Architecture, Customer innovation", "majorSkillsList" : [ "Cloud technology", "Solutions Architecture", "Customer innovation" ], "coreResponsibilities" : "Accelerate challenging projects, Recommend best-practice architectures, Build technical relationships, Operate as trusted advisor, Share voice of customer, Inform roadmap of AWS features, Create technical content, Share technical content, Create reference architectures, Share reference architectures, Evangelise AWS technology, Educate customers about AWS technology, Contribute to SA organization growth, Interview candidates, Help others develop skills, Mentor team members, Identify talent needs, Develop technical depth, Modernize business on AWS, Transform existing workloads, Design modern target architectures, Deliver technical recommendation, Design robust cloud architecture", "teamCollaboration" : "Account management; Professional services; Industry experts; Support teams; Service teams; Partner ecosystem; Account managers; Nordics team members; Cross-border team members", "domainKnowledge" : "Cloud adoption; Cloud architecture; Migration; Modernization; Operation; Cloud implementation; Target architectures; Cloud architecture", "domainList" : [ "cloud-adoption", "cloud-architecture", "migration", "modernization", "operation", "cloud-implementation", "target-architectures" ], "domainSpecificKnowledge" : [ "Cloud adoption", "Cloud architecture", "Migration", "Modernization", "Operation", "Cloud implementation", "Target architectures", "Cloud architecture" ], "communicationSkills" : "Technical content; Public speaking; Online videos", "documentationSkills" : "White papers; Code samples", "continuousLearning" : "Learning; Mentorship", "innovationCreativity" : "Innovate at speed; Innovate at scale; Discover; Invent; Build; Invent on behalf of customers; Take risks", "problemSolvingSkills" : "Prescriptive guidance; Validate initiatives; Ideation; Proof of concept; Root cause analysis", "outcomesObjectives" : "Achieve business value with technology; Deploy production workloads on AWS; Influence AWS service roadmaps; Long-term success of customer; Accelerate customer success; Grow business requires scale", "qualificationsBasic" : "Background in Cloud Architecture, Background in Systems Design, Background in Software Development, Background in Infrastructure Architecture, Background in DevOps, Technical Degree or relevant tech experience, Fluent English communication skills", "qualificationsPreferred" : "Experience designing IT systems in cloud, Experience building IT systems in cloud, Experience refactoring IT systems in cloud, Experience operating IT systems in cloud, Working knowledge of software development practices, Working knowledge of software development technologies, AWS Certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Are you passionate about cloud technology and helping customers innovate? Join our AWS Solutions Architecture team in Sweden and empower Software, SaaS and Technology Companies to innovate at speed and scale with cloud technologies. Solutions Architects work hand in hand with AWS customers to help them make the most of the Cloud. They are at the crossroads of business and technology and engage with organizations at all stages of cloud adoption. Solutions Architects are responsible for creating and presenting technical content and sharing best practices. They work to understand the customer's business needs and give prescriptive guidance on how to create business value with technology. They help customer's validate their initiatives from ideation to proof of concept. Solutions Architects lead activities such as architecture reviews, white-boarding sessions, demos and technical workshops. They collaborate with other teams such as account management, professional services, Industry experts, support, service teams and the AWS partner ecosystem. Amongst others you will be part of the design and building of reference architectures, proof of concepts and help customer deploy production workloads on AWS. You will also provide thought leadership and recommendations on cloud architecture, migration, modernization and operation. Build strong technical relationships acting as the voice of the customer internally to influence AWS service roadmaps. At Amazon you will be encouraged and rewarded for doing what is right for the long-term success of the customer. We value your passion to discover, invent and build on behalf of customers. Amazon has always been, and always will be, committed to diversity and inclusion. We seek builders from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work. AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and dedicated support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Key job responsibilities - Work directly with strategic customers to accelerate their challenging, mission-critical projects and recommend best-practice architectures in line with their long-term business outcomes - Build technical relationships with customers and operate as their trusted advisor. The best interests of the customer will shape the guidance you provide. - Share the voice of the customer to inform the roadmap of AWS features. - Participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts). - Evangelise and educate customers about AWS technology (e.g. through workshops, user groups, meetups, public speaking, online videos or conferences). - Contribute to the growth of the Solutions Architecture organisation by interviewing candidates and having a voice in hiring decisions. You will also be helping others develop new skills by mentoring team members and identifying talent needs in the organisation. - Develop areas of depth in technical domains relevant to our outcomes. A day in the life You will have the opportunity to work with account managers to help customers accelerate their cloud implementation to modernize their business on AWS. Working with these customers, you will help them transform existing workloads by designing modern target architectures optimized for business agility, innovation, performance, resiliency, cost, security, and more using both native and partner solutions. Our teams focus on understanding customer key business drivers as well as the existing application architecture(s) to deliver a technical recommendation to the customer with a goal of designing a robust cloud architecture that can scale as their business requires. About the team Our Solutions Architecture team empowers innovators to invent on behalf of customers. We are obsessed with understanding each customer's unique objectives to deliver optimal architectures tailored to their needs. Our culture celebrates talented, curious, motivated team members who take ownership of projects. We move with urgency, take risks, learn continuously, and maintain a friendly, inclusive environment. Join our team if you are passionate about technology and delighting customers. Your direct team is located across the Nordics and you would work in close collaboration with team members in Sweden and across borders. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - Background in any of the following: Cloud Architecture, Systems Design, Software Development, Infrastructure Architecture, or DevOps - Technical Degree (Computer Science, Maths, Engineering or equivalent) and/or relevant tech experience. - Fluent written and verbal communication skills in English - A passion for technology and for learning Preferred Qualifications: - Experience designing, building, refactoring or operating IT systems in the cloud - Working knowledge of software development practices and technologies highly desired - AWS Certification, eg. AWS Solutions Architect Associate Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.", "summaryDescription" : "Solutions Architect, Software and Technology Companies (ISV) at AWS EMEA SARL (Sweden Branch). Skills: Cloud technology, Solutions Architecture, Customer innovation. Accelerate challenging projects. Recommend best-practice architectures", "postedDate" : "2026-06-13T15:22:09.998", "createdAt" : "2026-06-13T15:22:09.998", "lastUpdated" : "2026-06-15T06:34:32.272", "ingestTimestamp" : "2026-06-13T15:22:09.998", "mongoId" : "6a2176d374d8ee00a0c1af2a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10438627/apply", "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Cloud architecture", "Systems design", "Software development", "Infrastructure architecture", "DevOps", "Mentoring", "Cloud technology", "Solutions Architecture", "Customer innovation", "Systems Design", "Architecture reviews", "White-boarding sessions", "Technical workshops", "Cloud adoption", "Business value", "Technical recommendations", "Migration", "Modernization", "Operation", "Cloud implementation", "Target architectures", "AWS Solutions Architect Associate" ], "skillCount" : 22, "jobCategory" : "engineering", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c6ccc74d8ee00a091b73a", "title" : "Training and Development Coordinator", "company" : "Glenholme Healthcare Ltd", "industry" : "Healthcare", "salary" : { "min" : 30000.0, "max" : 35000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Eton, GB", "locations" : [ "Eton", "GB" ], "timestamp" : "2026-06-15T09:44:42.782", "fingerprint" : "5ef26c7b4cfd5d7cef937fc2bd657345a4b509337ac506bf7395c9a82f6dd36c", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://glenholme-healthcare.breezy.hr/p/e7529ef3648901-training-and-development-coordinator", "externalId" : "e7529ef3648901", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Eton", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.4885381,-0.6091736" } ], "locationText" : "Eton, United Kingdom", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Talent management", "Employee relations", "HR processes", "Organizational development" ], "workSiteFlexibility" : "Onsite", "rawDescription" : "Training and Development Coordinator Location: Eton Contract: Full-time Salary: £30,000 - £35,000 (depending on experience) About Us Glenholme delivers high-quality care across Senior Living and Specialist Services, including residential care, supported living, and nursing care. We are dedicated", "summaryDescription" : "Training and Development Coordinator at Glenholme Healthcare Ltd", "createdAt" : "2026-06-14T05:27:37.850", "lastUpdated" : "2026-06-15T09:44:42.782", "ingestTimestamp" : "2026-06-14T05:27:37.850", "mongoId" : "6a2c6ccc74d8ee00a091b73a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Talent management", "Employee relations", "HR processes", "Organizational development" ], "skillCount" : 4, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c6c0174d8ee00a091641c", "title" : "Product Structuring and Implementation Specialist", "company" : "Bridgewater Associates", "industry" : "FinTech", "salary" : { "min" : 1.0E7, "max" : 1.5E7, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Product Structuring and Implementation Specialist in India, adjusted for mid-seniority and a large financial services firm." }, "location" : "Client Service Roles", "locations" : [ "Client Service Roles" ], "timestamp" : "2026-06-15T07:43:23.520", "fingerprint" : "6936fe105950e5f3d6d743a37fea4e9a880f4a875bac99fbc1bd35f0cf580105", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bridgewater89/jobs/8568908002", "externalId" : "8568908002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "clint", "state" : "texas", "country" : "United States", "continent" : "north america", "source" : "locations-index", "geo" : "31.59234,-106.22414" } ], "locationText" : "Client Service Roles", "technicalSkills" : "Python, R, MATLAB, SQL, Bloomberg Terminal, Reuters Eikon, FactSet, Murex, Calypso", "professionalSkills" : [ "Client management", "Product development", "Product implementation", "Portfolio construction", "Investment strategy" ], "hardSkillsList" : [ "Financial modeling", "Quantitative analysis" ], "hardSkills" : [ { "name" : "Financial modeling", "level" : "intermediate" }, { "name" : "Quantitative analysis", "level" : "intermediate" } ], "majorSkills" : "Product structuring, Implementation, Client projects", "majorSkillsList" : [ "Product structuring", "Implementation", "Client projects" ], "coreResponsibilities" : "Execute on client projects, Launch funds, Manage funds, Launch products, Manage products, Manage custom mandates, Serve as expert, Structure portfolios, Implement portfolios, Collaborate with teams, Execute projects, Build custom mandates, Launch custom mandates, Partner on initiatives", "teamCollaboration" : "Cross departmental initiatives; Client investment teams; Implementation teams; Senior executives; Relationship teams; Portfolio management; Legal teams; Operations teams", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Asset management; Investment principles; Financial markets; Portfolio management; Investment strategy", "domainList" : [ "asset-management", "investment-principles", "financial-markets", "portfolio-management", "investment-strategy" ], "domainSpecificKnowledge" : [ "Asset management", "Investment principles", "Financial markets", "Portfolio management", "Investment strategy" ], "toolProficiency" : [ "Excel", "PowerPoint" ], "problemSolvingSkills" : "Analytical; Problem-solving", "specialRequirements" : "4 days onsite, Westport, NYC", "qualificationsBasic" : "5+ years experience, Consulting experience, Product development experience, Excel proficiency, PowerPoint proficiency, Financial services experience", "qualificationsPreferred" : "Analytical skills, Problem-solving skills, Project management skills", "workSiteFlexibility" : "Hybrid", "rawDescription" : "About Bridgewater Bridgewater Associates is a premier asset management firm, focused on delivering unique insight and partnership for the most sophisticated global institutional investors. Our investment process is driven by a tireless pursuit to understand how the world’s markets and economies work — using cutting edge technology to validate and execute on timeless and universal investment principles. Founded in 1975, we are a community of independent thinkers who share a commitment for excellence. By fostering a culture of openness, transparency, and inclusion, we strive to unlock the most complex questions in investment strategy, management, and corporate culture. Explore more information about Bridgewater on our website here. Our Culture Our culture is anchored in excellence, meaning constant improvement, and it is deeply tied to our mission. Because markets are objective, competitive, and getting smarter everyday, we need to keep rapidly improving to have any chance of beating them. Truth is our most essential tool for engaging with the markets and constantly improving because once you know what's true about your problems and opportunities, you can determine how to get better. Valuing truth means being transparent about your decision-making and mistakes, giving and receiving feedback with humility, and fighting for the best answers over hierarchy, ego, or self-interest. Operating this way is hard – it's only possible because we build meaning in our work and relationships. This meaning comes from the audacity of the mission, and the joy of working alongside people who make you a better version of yourself. The culture, like Bridgewater itself, is always evolving. In 1997 our founder Ray Dalio wrote down his lessons, starting with a Philosophy Statement which remains our foundation. This later evolved into a set of 300+ Principles. In 2022, when Ray transitioned the company, we re-underwrote several of those principles and evolved others, with a specific focus on Meritocracy. Today the culture sits, alongside our people, as our most important edge. When we get it right, it’s the engine that powers everything else. About the Client Service Department The goal of Client Service is to build and grow meaningful relationships with the world’s largest, most sophisticated investors and help clients achieve their goals through high quality return streams and tailored insights. To this end, we deeply understand the global pools of capital, develop strategies to effectively develop relationships, and partner with clients on their most difficult investment and portfolio construction problems. We help our clients broaden their understanding of our investment process, strategies and performance as well as deepen their understanding of financial markets more generally. About the Product Development and Implementation Team The Product Development and Implementation team plays a pivotal role in helping our largest clients with their Bridgewater portfolios. The team explores and launches new products and custom portfolios for our clients, manages new client on-boarding, and provide day-to-day operational oversight for existing client mandates. The team sits at the nexus of various parts of Bridgewater and functions as a bridge connecting our senior executives, clients, and relationship teams to portfolio management, legal, and operations teams. This role offers a great opportunity to learn about the asset management business and Bridgewater’s approach to client management, product development, and product implementation while working with leaders across the organization. About the Role As a Product Structuring and Implementation Specialist, you will help us achieve our mission by collaborating with our client, investment, and implementation teams at Bridgewater to execute on client projects related to launching and managing our funds, custom mandates, and products. The role has three broad areas of responsibility: (1) driving cross departmental initiatives related to launching new funds and products, (2) partnering on the creation and evolution of custom portfolios for our largest clients, and (3) serving as an expert for our clients in areas related to portfolio structuring and implementation. This person will collaborate with investment and implementation teams at Bridgewater, as well as clients, to execute projects. Those projects can range from questions about how we manage client portfolios, to building and launching custom investment mandates. In addition, portfolio specialists will partner on strategic initiatives that cut across our book of business or across Bridgewater departments. The ideal candidate must possess a balance of analytical, problem-solving, and project management capabilities, as well as have keen market and commercial awareness. You will drive the following responsibilities: Partner with clients, client teams, and professionals across various Bridgewater departments (portfolio management, legal, and operations) to launch client portfolios, manage transitions and negotiate guidelines In partnership with Investment teams, shape and drive the product and commercial strategy for new and existing Bridgewater investments Collaborate with the team and other departments to support the project management and implementation of new product launches Support the on-boarding of new investment mandates, including negotiating commercial terms and fees Initiate and drive strategic initiatives that cut across clients and departments to enhance our portfolio implementation in response to broader investment and commercial strategic initiatives, client requirements, the competitive marketplace, and/or regulatory changes Liaise with global institutional clients in Asia, Middle East, Europe, and the US You will be a click for the role if you: Are analytical, highly logical, and structured in your thinking Have the ability to perceive problems and resolve them by identifying and weighing tradeoffs Have strong investment understanding and track record working with complex investment products and teams Are able to communicate clearly and concisely across multiple stakeholders and projects to meet requirements, including communication of investment and legal subject matter Are a strong project manager and can practically drive initiatives and projects to resolution Have a broad understanding of the asset management industry in either a product development, business strategy, marketing, and/or product management role Minimum Qualifications: Undergraduate degree from an accredited institution 2-8 years relevant experience building data driven business cases for investment or critical decision making Strong preference for candidates with experience working with sophisticated investment products and portfolios Strong analytical problem-solving skills Experience project managing and driving results for business initiatives Consulting and/or product development experience Strong proficiency in Excel and PowerPoint Partnership or direct work in financial services Physical Requirements: This role will follow a hybrid schedule, with an onsite requirement of 4 days. Required on-site locations and schedules vary by team, but will either be based in Westport, NYC or involve some degree of alternating between campuses. Wage Range: The wage range for this role is $135,000 - $215,000 inclusive of base salary and discretionary target bonus. The expected base salary for this role is between 70% - 90% of this wage range. Why Choose Bridgewater? It takes all types to make Bridgewater great. We seek a diverse group of innovative thinkers and push them to engage in rigorous and thoughtful inquiry. We develop people through an honest examination of their abilities and performance, enabling personal growth and professional development. We strive to provide you opportunities that will challenge you and unlock your potential. One of our core priorities at Bridgewater is to enable our employees to build a great life and career, and we believe our benefits are an important extension of that philosophy. As such, currently Bridgewater offers a competitive suite of benefits. Explore more information about Bridgewater’s benefits on our website here. Bridgewater reserves the right to change its current benefits program at any time, in a manner that is consistent with applicable federal and state regulations. This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Bridgewater has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position. Bridgewater Associates, LP is an Equal Opportunity Employee", "summaryDescription" : "Product Structuring and Implementation Specialist at Bridgewater Associates. Skills: Product structuring, Implementation, Client projects. Execute on client projects. Launch funds", "postedDate" : "2026-06-13T20:15:49.283", "createdAt" : "2026-06-13T20:15:49.283", "lastUpdated" : "2026-06-15T07:43:23.520", "ingestTimestamp" : "2026-06-13T20:15:49.283", "mongoId" : "6a2c6c0174d8ee00a091641c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Financial modeling", "Quantitative analysis", "Product structuring", "Implementation", "Client projects", "Client management", "Product development", "Product implementation", "Portfolio construction", "Investment strategy", "Project management", "Asset management", "Investment principles", "Financial markets", "Portfolio management", "Excel", "PowerPoint" ], "skillCount" : 17, "jobCategory" : "finance", "jobSubcategory" : "accounting", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Financial Services", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30a223f292fd229c11966d", "title" : "Senior Implementation Consultant", "company" : "Attentive", "salary" : { "min" : 70000.0, "max" : 105000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Implementation Consultant in the UK SaaS industry, adjusted for seniority and company size." }, "location" : "United Kingdom", "locations" : [ "United Kingdom" ], "timestamp" : "2026-06-16T13:52:52.588", "fingerprint" : "157f2df95123f7d5c62b7d321937fb116b8fe88484ea14093cd3b7d6be9a181e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/attentive/jobs/4286733009", "externalId" : "4286733009", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United Kingdom", "continent" : "eu", "workMode" : "onsite" } ], "locationText" : "United Kingdom", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "remoteFriendly" : false, "rawDescription" : "Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index! About the Role Attentive is looking for an experienced Implementation Consultant to lead the onboarding of our largest Enterprise customers across the UK and EMEA. This role sits on our Implementation team, at the critical juncture between our Sales and Customer Success teams. They are responsible for delivering a best-in-class onboarding experience across SMS, Email, and additional platform features as our customers expand their use of Attentive. You will own complex, multi work stream implementations from contract close through launch, while also playing a key role in evolving our implementation processes, tooling, and cross-functional operating model. This is a highly visible role that partners closely with Sales, Solutions Architecture, Product, Engineering, and Customer Success to ensure customers see value quickly and at scale. This role reports to the Manager, UK Implementation and will act as a senior presence on the team, setting the bar for execution, communication, and continuous improvement. What You’ll Accomplish Enterprise Customer Onboarding & Delivery: Lead end-to-end onboarding for Enterprise customers launching SMS, Email (Triggered + Campaign), and other Attentive platform features Own complex email migrations and greenfield launches, including multi-brand, multi-region, and custom data integrations Develop tailored launch strategies by deeply understanding customer goals, technical environments, and timelines Serve as the primary project owner, coordinating multiple stakeholders and workstreams to deliver on-time, high-quality launches Cross-Functional Leadership: Partner closely with Account Executives, Sales Engineers, Solutions Architects, Deliverability, Product, and Engineering to drive successful implementations Act as a trusted technical and strategic advisor to customers during onboarding Translate customer feedback and implementation insights into actionable recommendations for Product and Enablement teams Process Improvement & Scale: Identify gaps, inefficiencies, and opportunities to improve the Enterprise onboarding experience Help define and refine implementation standards, templates, and best practices for the UK region Contribute to automation and tooling initiatives that improve transparency, predictability, and time-to-value Support the evolution of Attentive’s SMS + Email implementation model as adoption and complexity continue to grow Team Leadership & Enablement: Act as a senior mentor to other Implementation Consultants and Associates Share best practices and contribute to internal documentation, training, and enablement Support regional coverage and continuity as the UK Implementation team scales Your Expertise 5+ years of experience in a technical, customer-facing role (Implementation, Solutions Architecture, Sales Engineering, Technical Account Management, etc.) Strong experience with ESP platforms, email migrations, and complex martech stacks (CDPs, e-commerce platforms, data pipelines) Proven project management skills with the ability to juggle multiple Enterprise implementations simultaneously Comfortable navigating ambiguity and building structure where none exists Technically curious, highly organized, and detail-oriented Confident communicator who can lead conversations with both technical teams and senior customer stakeholders Passion for improving systems, processes, and customer outcomes not just “getting the launch done” Why You'll Love This Role You’ll work on some of Attentive’s most complex and high-impact Enterprise launches You’ll help shape how Enterprise onboarding is delivered in the UK—not just execute it You’ll operate with autonomy, trust, and visibility across the organization You’ll be part of a team that’s actively evolving how SMS and Email are launched together at scale #LI-JH1 By applying for this position, your data will be processed as per Attentive's Privacy Policy. Attentive Company Values Default to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other’s champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive’s success Learn more about AWAKE, Attentive’s collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.", "summaryDescription" : "Senior Implementation Consultant at Attentive", "postedDate" : "2026-06-16T03:16:42.635", "createdAt" : "2026-06-16T03:16:42.635", "lastUpdated" : "2026-06-16T13:52:52.588", "ingestTimestamp" : "2026-06-16T03:16:42.635", "mongoId" : "6a30a223f292fd229c11966d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Senior", "dataQualityScore" : 0.8888889, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a50f292fd229cf4f1dd", "title" : "Acumatica Implementation Consultant", "industry" : "Implementation", "salary" : { "min" : 85000.0, "max" : 115000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Acumatica Implementation Consultant in Australia, adjusted for mid-level experience and remote work." }, "location" : "Australia", "locations" : [ "Australia" ], "timestamp" : "2026-06-16T15:12:09.210", "fingerprint" : "9ea82f4e02b42b9c1e8db18a4cbf2d6fad17b10482c50186528d1864c1791a08", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/pine-services/5ee6c81d-c54d-40e6-ac33-e8eac695a897/apply", "externalId" : "5ee6c81d-c54d-40e6-ac33-e8eac695a897", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Australia", "continent" : "oc", "workMode" : "remote" } ], "locationText" : "Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Acumatica, SQL Server, SQL", "professionalSkills" : [ "Business process documentation", "Solution design", "System configuration", "System customisation", "End-user training", "Data conversion", "Database customisation", "Consulting services" ], "hardSkillsList" : [ "Accounting principles", "Business processes", "Relational database theory", "Report writing", "SQL queries", "Stored procedures", "Data visualisation" ], "hardSkills" : [ { "name" : "Accounting principles", "level" : "intermediate" }, { "name" : "Business processes", "level" : "intermediate" }, { "name" : "Relational database theory", "level" : "intermediate" }, { "name" : "Report writing", "level" : "intermediate" }, { "name" : "SQL queries", "level" : "intermediate" }, { "name" : "Stored procedures", "level" : "intermediate" }, { "name" : "Data visualisation", "level" : "intermediate" } ], "majorSkills" : "ERP implementation, Acumatica configuration, Business process analysis", "majorSkillsList" : [ "ERP implementation", "Acumatica configuration", "Business process analysis" ], "coreResponsibilities" : "Manage ERP implementations, Document business processes, Document client requirements, Configure Acumatica, Customise Acumatica, Deliver end-user training, Develop forms, Develop reports, Develop customisations, Collaborate with development team, Provide consulting services", "teamCollaboration" : "Development team", "projectManagementSkills" : [ "ERP implementation" ], "domainKnowledge" : "Accounting principles; Business processes; ERP systems", "domainList" : [ "accounting-principles", "business-processes", "erp-systems" ], "domainSpecificKnowledge" : [ "Accounting principles", "Business processes", "ERP systems" ], "toolProficiency" : [ "Crystal Reports", "Power BI", "MS Reports", "SQL Server" ], "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Business process mapping", "outcomesObjectives" : "Smooth system adoption", "qualificationsBasic" : "2 years' experience implementing MYOB Acumatica ERP, Accounting or Business IT qualifications, Demonstrated knowledge of accounting principles, Demonstrated knowledge of business processes, Experience in business consulting, Experience in professional services, Relational database theory fundamentals, Report writing using Crystal Reports, Report writing using Power BI, Report writing using MS Reports", "qualificationsPreferred" : "Broader ERP implementation experience, Experience with SQL Server, Advanced SQL queries, Stored procedures, Advanced report writing skills, Advanced data visualisation skills, Business Process Mapping documentation", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## What You'll Do Manage ERP implementations end-to-end, from scoping through to go-live. Document business processes and client requirements to inform solution design. Configure and customise Acumatica to meet client-specific business needs. Deliver end-user training to ensure smooth system adoption. Develop forms, reports, and customisations tailored to client requirements. Collaborate with the development team on data conversions and technical database customisations. Provide ongoing consulting services to existing clients post-implementation. ## What They're Looking For Required Minimum 2 years' experience implementing MYOB Acumatica ERP. Accounting or Business IT qualifications, or demonstrated knowledge of accounting principles and business processes. Experience in a business consulting or professional services environment. Excellent verbal and written communication skills. Demonstrated experience with relational database theory and fundamentals. Demonstrated experience in report writing using Crystal Reports, Power BI, MS Reports, or equivalent tools. Nice to Have Broader ERP implementation experience across other platforms. Experience with SQL Server, including advanced SQL queries, triggers, and stored procedures. Advanced report writing and data visualisation skills. Demonstrated experience producing Business Process Mapping documentation.", "summaryDescription" : "Acumatica Implementation Consultant. Skills: ERP implementation, Acumatica configuration, Business process analysis. Manage ERP implementations. Document business processes", "postedDate" : "2026-06-15T14:38:00.694", "createdAt" : "2026-06-15T14:38:00.694", "lastUpdated" : "2026-06-16T15:12:09.210", "ingestTimestamp" : "2026-06-16T03:21:34.458", "mongoId" : "6a305a50f292fd229cf4f1dd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Accounting principles", "Business processes", "Relational database theory", "Report writing", "SQL queries", "Stored procedures", "Data visualisation", "ERP implementation", "Acumatica configuration", "Business process analysis", "Business process documentation", "Solution design", "System configuration", "System customisation", "End-user training", "Data conversion", "Database customisation", "Consulting services", "ERP systems", "Crystal Reports", "Power BI", "MS Reports", "SQL Server" ], "skillCount" : 23, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "daysOld" : 1, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2d107674d8ee00a0ae0632", "title" : "Head of Client Engineering – Client Implementation", "company" : "Finova", "industry" : "FinTech", "salary" : { "min" : 150000.0, "max" : 220000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Director of Client Engineering in FinTech in London, UK, adjusted for company size and industry." }, "location" : "London, GB", "locations" : [ "London", "GB", "Manchester", "GB" ], "timestamp" : "2026-06-16T07:02:41.839", "fingerprint" : "7fa228e46992b9f061a37b593fefd01827bc73df6a5fa7b4a040afc5d24151dd", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://finova.breezy.hr/p/7582a3d1325f01-head-of-client-engineering-client-implementation", "externalId" : "7582a3d1325f01", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, United Kingdom", "employmentType" : "FULL_TIME", "domainKnowledge" : "Cloud-native solutions", "domainList" : [ "cloud-native-solutions" ], "domainSpecificKnowledge" : [ "Cloud-native solutions" ], "rawDescription" : "Head of Client Engineering – Client Implementation About Finova  Finova is the UK’s largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release provi", "summaryDescription" : "Head of Client Engineering – Client Implementation at Finova", "createdAt" : "2026-06-14T20:28:10.495", "lastUpdated" : "2026-06-16T07:02:41.839", "ingestTimestamp" : "2026-06-14T20:28:10.495", "mongoId" : "6a2d107674d8ee00a0ae0632", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Cloud-native solutions" ], "skillCount" : 1, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Director", "dataQualityScore" : 0.7777778, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8cfe74d8ee00a0977dea", "title" : "Head of Support", "company" : "Perplexity", "industry" : "Customer Success & Support", "salary" : { "min" : 200000.0, "max" : 275000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "San Francisco", "locations" : [ "San Francisco", "New York City" ], "timestamp" : "2026-06-15T03:30:52.288", "fingerprint" : "c97d6dd7813050d06e6ac616342e1cff31edc0483fd0b9a383025aa1f8aa79e6", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/perplexity/bcc12200-ea58-4a31-8f90-1f7c4ce49d51/application", "externalId" : "bcc12200-ea58-4a31-8f90-1f7c4ce49d51", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 8, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "AI tooling, Automation", "professionalSkills" : [ "Customer judgment", "Technical judgment", "Written communication" ], "hardSkillsList" : [ "Support operations" ], "hardSkills" : [ { "name" : "Support operations", "level" : "intermediate" } ], "majorSkills" : "Customer Success, Support leadership", "majorSkillsList" : [ "Customer Success", "Support leadership" ], "coreResponsibilities" : "Lead support function, Build operating model, Coach and develop team, Own support AI tooling, Partner with Sales, Partner with Customer Success, Partner with Product, Partner with Engineering, Partner with RevOps, Improve Enterprise support, Scale consumer support, Hire thoughtfully, Serve as escalation leader", "teamCollaboration" : "Cross-functional teams", "domainKnowledge" : "Enterprise software", "domainList" : [ "enterprise-software" ], "domainSpecificKnowledge" : [ "Enterprise software" ], "toolProficiency" : [ "Help desk systems" ], "communicationSkills" : "Written communication", "qualificationsBasic" : "8+ years customer support experience, 4+ years managing support teams, Experience building support processes, Technical fluency, Experience using AI/automation", "remoteFriendly" : true, "rawDescription" : "Perplexity is looking for a Head of Support to build one high-quality, scalable support experience across Enterprise and consumer customers. This person will bring together support teams, workflows, and tooling into a focused operating model that helps customers succeed, improves the product, and unlocks growth. This is a hands-on leadership role for someone who can build the support machine, not just run the queue. You will own the team, the systems, the feedback loops, and the AI tools that help Perplexity deliver great support without scaling headcount linearly. RESPONSIBILITIES - Lead Perplexity’s support function across Enterprise and consumer customers. - Build one operating model for queues, coverage, escalations, SLAs, QA, reporting, and team performance. - Coach and develop a distributed team with a high bar for customer empathy, technical judgment, speed, and written communication. - Own support AI tooling, including support bot agents, AI-assisted triage, routing, knowledge retrieval, and agent workflows. - Partner with Sales, Customer Success, Product, Engineering, and RevOps to turn customer pain and ticket trends into better product and customer experiences. - Improve high-touch Enterprise support while scaling high-volume consumer support through better tooling, documentation, and automation. - Hire thoughtfully as the business grows, balancing team growth with process, product, and AI leverage. - Serve as an escalation leader for complex, high-priority, or ambiguous customer issues. WHAT WE’RE LOOKING FOR - 8+ years in customer support, technical support, customer experience, or support operations at a fast-growing technology company. - 4+ years managing support teams, ideally across multiple support motions, distributed teammates, contractors, or technical specialists. - Experience building support processes, escalation paths, knowledge systems, QA routines, reporting, and team operating rhythms from an early or scaling stage. - Strong technical fluency and comfort working with Product and Engineering on bugs, escalations, admin workflows, enterprise software, and customer-impacting issues. - Experience using AI, automation, help desk systems, or support operations workflows to improve customer experience and team efficiency. - High ownership, strong customer judgment, and comfort operating in ambiguity.", "summaryDescription" : "Head of Support at Perplexity. Skills: Customer Success, Support leadership. Lead support function. Build operating model", "createdAt" : "2026-06-13T22:11:39.787", "lastUpdated" : "2026-06-15T03:30:52.288", "ingestTimestamp" : "2026-06-13T22:11:39.787", "mongoId" : "6a2c8cfe74d8ee00a0977dea", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 200000, "salaryAnnualMax" : 275000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Support operations", "Customer Success", "Support leadership", "Customer judgment", "Technical judgment", "Written communication", "Enterprise software", "Help desk systems" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c9fe674d8ee00a09a0cbf", "title" : "Director of Support", "company" : "Boom", "industry" : "GTM", "salary" : { "min" : 110000.0, "max" : 160000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Austin Texas", "locations" : [ "Austin Texas" ], "timestamp" : "2026-06-15T03:22:49.590", "fingerprint" : "6fcfeaa7afc117cc13e9fefe8d1ed619ce694d759ea5ccc5e109433ad9ee0836", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/boom/7b1c6bac-1bcc-4bb0-888b-2412c6c7a789/application", "externalId" : "7b1c6bac-1bcc-4bb0-888b-2412c6c7a789", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "AI-assisted resolution", "professionalSkills" : [ "Customer service", "Customer retention", "Customer satisfaction", "Value realization", "Applicant underwriting", "Rent payment reporting", "Rent reporting", "Product integrations", "Customer relationships", "Support strategy", "Support metrics", "Support execution", "Customer experience", "Customer segments", "Product development", "Engineering improvements", "Client onboarding", "Vendor assessments" ], "hardSkillsList" : [ "Support metrics monitoring", "SLA management", "CSAT management", "Time-to-resolution management", "First-response time management", "Contact rate management" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Support metrics monitoring", "level" : "intermediate" }, { "name" : "SLA management", "level" : "intermediate" }, { "name" : "CSAT management", "level" : "intermediate" }, { "name" : "Time-to-resolution management", "level" : "intermediate" }, { "name" : "First-response time management", "level" : "intermediate" }, { "name" : "Contact rate management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Customer support leadership, Support operations management, Customer experience strategy, Customer advocacy", "majorSkillsList" : [ "Customer support leadership", "Support operations management", "Customer experience strategy", "Customer advocacy" ], "coreResponsibilities" : "Lead support team, Set priorities, Coach team, Onboard new talent, Manage internal training, Serve as escalation point, Manage support Jira tickets, Handle complex inquiries, Unblock issues, Execute save strategies, Handle technical issues, Maintain 24/7 coverage, Manage support delivery, Evolve support delivery, Monitor support metrics, Improve SLAs, Improve CSAT, Improve time-to-resolution, Improve first-response time, Improve contact rate, Report on metrics, Drive change for customers, Rethink support provision, Improve AI-assisted resolution, Build proactive support, Implement in-product help, Execute tiered escalation, Run help center, Keep help center current, Launch new support channels, Launch new support formats, Understand top support issues, Translate issues to tickets, Partner with CS team, Support CS on onboarding, Support CS on ongoing support, Lead strategic projects, Implement new platforms, Implement new tooling, Run vendor assessments, Stand up support for new products", "teamCollaboration" : "Partner with Customer Success; Partner with Product; Partner with Engineering", "projectManagementSkills" : [ "Strategic projects" ], "domainKnowledge" : "PropTech; FinTech; Regulated consumer environment", "domainList" : [ "proptech", "fintech", "regulated-consumer-environment" ], "domainSpecificKnowledge" : [ "PropTech", "FinTech", "Regulated consumer environment" ], "toolProficiency" : [ "Jira", "Intercom", "Zendesk", "Hubspot", "Pylon" ], "communicationSkills" : "Translate customer needs; Handle escalations; Handle inquiries", "documentationSkills" : "Help center maintenance", "continuousLearning" : "Company-sponsored training; Development opportunities", "innovationCreativity" : "Rethink how Boom provides support; Improve existing AI-assisted resolution; Build proactive support; In-product help", "problemSolvingSkills" : "Troubleshoot technical issues; Resolve customer issues", "specialRequirements" : "Schedule flexibility for escalations, Handle 24/7 support escalations", "outcomesObjectives" : "Improve SLAs; Improve CSAT; Improve time-to-resolution; Improve first-response time; Improve contact rate; Drive change for end customers; Faster resolution; Higher satisfaction", "qualificationsBasic" : "5+ years customer support, 3+ years leading support teams, Experience supporting multiple customer types, Experience implementing support platform, Experience leading strategic projects, Written and verbal communication skills", "qualificationsPreferred" : "Experience at high-growth startup, Intercom / Fin experience preferred, Experience in PropTech, Experience in fintech, Experience in regulated consumer environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "ABOUT THE JOB OUR MISSION Boom https://www.boompay.app/ is on a mission to level the playing field for the 110+ million renters in the US by making housing more flexible, affordable, and rewarding. Boom is building a suite of rental financial services for renters and property managers, including applicant underwriting, rent payment reporting, rent reporting-as-a-service, and a number of integrations with the largest property management systems (PMS). Boom serves renters through the Boom App and property managers via the Boom Platform. Boom is led by second-time founder Rob Whiting https://www.linkedin.com/in/robwhiting/ (ex-BCG, Rubicon). It’s backed by investors such as Starting Line https://www.startingline.vc/, Clocktower Ventures https://www.clocktowerventures.com/, Mischief VC https://www.mischief.xyz/ (CEO of Plaid Zach Perret’s fund), Gilgamesh Ventures https://www.gilgameshvc.com/ (Petal co-founders), and angels such as William Hockey (CEO of Column, founder/former CTO of Plaid) and Harry Stebbings. Boom has been profiled by Inman https://www.inman.com/2023/10/30/new-boom-api-to-scale-reporting-of-tenant-payments-to-credit-bureaus/, Business Insider https://www.businessinsider.com/boom-pitch-deck-fintech-credit-builder-seed-2023-6, HousingWire https://www.housingwire.com/articles/rent-reporting-platform-boom-raises-4-5m-in-seed-round/, and more. OPPORTUNITY The Director of Support is the US point person for Boom’s support function and the leader responsible for evolving how Boom shows up for every customer it serves – applicants, renters, and property managers. You’ll own the strategy, the metrics, and the day-to-day execution of a function that touches every product (BoomScreen, BoomReport, the Boom App, and the Boom Platform) and every customer segment. You’ll lead a US-based support team, serve as the escalation point for our offshore operations team in the Philippines, and partner closely with Customer Success, Product, and Engineering to turn support from a cost center into a competitive advantage. WHAT YOU’LL DO - Lead the support team. Serve as the US point person for the existing support team of ~25. This includes setting priorities, coaching the team, onboarding new talent, and raising the bar on quality and speed to provide strong customer service. Additionally, manage internal training for new and existing products. - Serve as the escalation point for customer issues. Roll up sleeves and work daily alongside Boom’s offshore operations team in the Philippines to manage support Jira tickets, handle complex customer inquiries, unblock issues, execute save strategies, handle technical issues, and maintain 24/7 coverage. - Own the customer experience and channels across segments. Manage and evolve how support is delivered to applicants, renters, and B2B (property managers) customers, recognizing each segment has different needs, expectations, and SLAs. - Own the metrics. Monitor and continuously improve SLAs, CSAT, time-to-resolution, first-response time, contact rate, and other key support metrics. Manage and report out on priority metrics using Boom’s support dashboard and use them to drive change for the end customers. - Rethink how Boom provides support. Bring a point of view on what world-class support looks like in 2026 (e.g. improve existing AI-assisted resolution, build proactive support, in-product help, and execute a tiered escalation model for cross-team support. - Run the help center. Keep Boom’s help center current, comprehensive, and digestible. Identify and launch new support channels and formats that drive faster resolution and higher satisfaction. - Be the voice of the customer. Understand the top support issues and topics across products and segments, and translate them into priorities and tickets for Product and Engineering to improve the product. - Partner with Customer Success. Support the CS team on client onboarding and ongoing support to ensure onboarding and ongoing support transitions feel a unified Boom experience. - Lead strategic projects. Own the major initiatives in the support domain: implementing new platforms and tooling, running vendor assessments, and standing up support for new Boom products as they launch. WHAT YOU’LL NEED - Minimum 5+ years in customer support, with 3+ years leading and managing support teams, ideally including offshore or globally distributed teams - Track record of owning and improving the full set of support metrics (SLA, CSAT, time-to-resolution, handling time) - Experience supporting multiple customer types (consumer and B2B) is strongly preferred - Experience at at high-growth startup is preferred, with emphasis on experience in the Customer Support / Customer Operations / Technical Support domains - Hands-on experience implementing and/ or managing a modern support platform (Multi-channel, including help center / KB platforms such as Intercom, Zendesk, Hubspot, Pylon, or similar). Intercom / Fin experience is preferred - Experience leading strategic projects (This role with include implementing support ticketing, AI-assisted support, and further building out customer support analytics) - Strong written and verbal communication; able to translate customer needs into clear Jira tickets and handle customer escalations and inquiries directly - Schedule flexibility to handle escalations as needed, given Boom provides 24/7 support - Experience in PropTech, fintech, or a regulated consumer environment is a plus - Based in (or willing to relocate to) Austin, TX; Boom is an in-office company BENEFITS OF WORKING AT BOOM - Competitive salary with stock options - Full healthcare coverage (health, dental, vision) including 50% coverage for dependents - 15 days of Paid Time Off (PTO) per year + 3 sick days + all US federal holidays (11 in total) (note: we think unlimited PTO is BS and causes some employees to feel guilty when they take it) - Company-issued laptop/MacBook - Company-sponsored training & development - Regular off-sites, retreats, and other company-sponsored events and travel opportunities", "summaryDescription" : "Director of Support at Boom. Skills: Customer support leadership, Support operations management, Customer experience strategy, Customer advocacy. Lead support team. Set priorities", "createdAt" : "2026-06-13T21:32:35.308", "lastUpdated" : "2026-06-15T03:22:49.590", "ingestTimestamp" : "2026-06-13T21:32:35.308", "mongoId" : "6a2c9fe674d8ee00a09a0cbf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 110000, "salaryAnnualMax" : 160000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Support metrics monitoring", "SLA management", "CSAT management", "Time-to-resolution management", "First-response time management", "Contact rate management", "Leadership", "Customer support leadership", "Support operations management", "Customer experience strategy", "Customer advocacy", "Customer service", "Customer retention", "Customer satisfaction", "Value realization", "Applicant underwriting", "Rent payment reporting", "Rent reporting", "Product integrations", "Customer relationships", "Support strategy", "Support metrics", "Support execution", "Customer experience", "Customer segments", "Product development", "Engineering improvements", "Client onboarding", "Vendor assessments", "Strategic projects", "PropTech", "FinTech", "Regulated consumer environment", "Jira", "Intercom", "Zendesk", "Hubspot", "Pylon" ], "skillCount" : 38, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Director", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2a487074d8ee00a05df748", "title" : "Head of Product and Solutions Marketing", "company" : "Addepar", "industry" : "Financial Services", "salary" : { "min" : 200000.0, "max" : 280000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-14T21:02:52.925", "fingerprint" : "3ad3d6200c740fb53285d734e5dcd587065cb5c45a389cbc4bac0c572e473a31", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/addepar1/jobs/8342445002", "externalId" : "8342445002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" }, { "city" : "Tel Aviv", "country" : "Israel", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "32.0852997,34.7818064" }, { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Chicago, Illinois, United States; Tel Aviv, Israel; United States", "professionalSkills" : [ "Product marketing", "Solutions marketing", "Competitive intelligence", "Go-to-market strategy" ], "hardSkillsList" : [ "Data-informed insights", "Client empathy", "Content building", "Thought leadership" ], "softSkillsList" : [ "Leadership", "Ownership mentality" ], "hardSkills" : [ { "name" : "Data-informed insights", "level" : "intermediate" }, { "name" : "Client empathy", "level" : "intermediate" }, { "name" : "Content building", "level" : "intermediate" }, { "name" : "Thought leadership", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Ownership mentality" } ], "majorSkills" : "Product marketing narrative, Competitive intelligence, Marketplace resonance", "majorSkillsList" : [ "Product marketing narrative", "Competitive intelligence", "Marketplace resonance" ], "coreResponsibilities" : "Lead and scale a high-performing team, Set strategy for the team, Lead overall initiatives, Develop and articulate narratives, Showcase platform positioning, Showcase product-line positioning, Craft product marketing narrative, Dive deep into competitive intelligence, Ensure products resonate powerfully", "teamCollaboration" : "R&D stakeholder management; GTM stakeholder management; Executive team collaboration; Partner with R&D; Partner with GTM; Partner with executive teams", "domainKnowledge" : "Investment data; AI insights; Total portfolio view; Investment workflows", "domainList" : [ "investment-data", "ai-insights", "total-portfolio-view", "investment-workflows" ], "domainSpecificKnowledge" : [ "Investment data", "AI insights", "Total portfolio view", "Investment workflows" ], "communicationSkills" : "Engaging narratives", "continuousLearning" : "Constantly learn; Iterate and implement", "innovationCreativity" : "Driving bold new bets", "problemSolvingSkills" : "Data-informed insights", "qualificationsBasic" : "Legally authorized to work in the United States, Authorized to begin work on first day", "qualificationsPreferred" : "Value-based selling frameworks experience a plus", "rawDescription" : "Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva and São Paulo. The Role We are hiring a Head of Product and Solutions Marketing. This role is perfect for leaders who exhibit an ownership mentality for driving impact, are data-informed to find insights, focus on client and buyer empathy, and love to constantly learn, iterate and implement. This person will thrive in leading and growing a product marketing team, and enjoy driving bold new bets. This role will be responsible for crafting the product marketing narrative, diving deep into competitive intelligence, and ensuring that our products resonate powerfully in the marketplace. This role will report directly to the Chief Marketing Officer. Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York. The current range for this role is $200,000 - $280,000 (base salary) + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits. Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa sponsorship (for example, employment-based visas such as H-1B, F-1/OPT, or similar), and must be authorized to begin work in the U. S. on their first day of employment. What You’ll Do Lead, manage and scale a growing, high-performing team of experienced product and segment marketers setting the strategy for the team and leading overall initiatives Develop and articulate clear, engaging narratives that showcase platform-level and product-line positioning Partner closely with R experience with value-based selling frameworks a plus Proven track record of owning end-to-end go-to-market strategy for complex buying processes A passion for building compelling content and thought leadership to support the sales and client management motions as well as brand recognition Strong stakeholder management and collaboration with R&D, GTM and executive teams Our Values Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes. Build Together - Collaborate to unlock the best solutions. Deliver lasting value. Champion Our Clients - Exceed client expectations. Our clients’ success is our success. Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to ta-operations@addepar.com.", "summaryDescription" : "Head of Product and Solutions Marketing at Addepar. Skills: Product marketing narrative, Competitive intelligence, Marketplace resonance. Lead and scale a high-performing team. 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"6a307f3cf292fd229c056ef0", "title" : "Head of Brand, Products, Solutions and Data, YouTube", "company" : "YouTube", "industry" : "Media", "salary" : { "min" : 2500000.0, "max" : 4500000.0, "currency" : "MXN", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Director level in Mexico City's media industry, adjusted for YouTube's company size and the specific role's scope." }, "location" : "[Mexico City, CDMX, Mexico, [Mexico City, CDMX, Mexico], Mexico City, null, CDMX, MX]", "locations" : [ "[Mexico City, CDMX, Mexico, [Mexico City, CDMX, Mexico], Mexico City, null, CDMX, MX]" ], "timestamp" : "2026-06-16T15:11:38.591", "fingerprint" : "70135a33214acb21c3c57c3f4fa8fe607dc4f811274548f67fa4323b9154a97c", "source" : "google", "language" : "en", "externalId" : "130065512586453702", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Mexico City", "state" : "CDMX", "country" : "Mexico", "continent" : "na", "source" : "llm", "workMode" : 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"salary" : { "min" : 131300.0, "max" : 177600.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T04:23:49.419", "fingerprint" : "6e41184dc1cf064676d7120747d1c3843772cd9bc4c0438cee2adf4c1e0ab03f", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10442701/apply", "externalId" : "5861326c-8af1-4628-a85e-613a6c946862", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "technicalSkills" : "AWS, Cloud computing", "professionalSkills" : [ "Business value linkage", "Strategic thinking", "Technical challenges", "Business challenges" ], "hardSkillsList" : [ "Cloud architecture", "Solution design", "Customer education", "Knowledge transfer" ], "softSkillsList" : [ "Moderating tone", "Technical depth", "Non-verbal communication", "Un-said drivers" ], "hardSkills" : [ { "name" : "Cloud architecture", "level" : "intermediate" }, { "name" : "Solution design", "level" : "intermediate" }, { "name" : "Customer education", "level" : "intermediate" }, { "name" : "Knowledge transfer", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Moderating tone" }, { "name" : "Technical depth" }, { "name" : "Non-verbal communication" }, { "name" : "Un-said drivers" } ], "majorSkills" : "Cloud architecture, Solution design, Customer engagement", "majorSkillsList" : [ "Cloud architecture", "Solution design", "Customer engagement" ], "coreResponsibilities" : "Partner with sales team, Formulate sales strategy, Execute sales strategy, Educate customers on AWS value, Participate in architectural discussions, Ensure solutions are designed for cloud, Build deep relationships with customers, Enable customers to be cloud advocates, Conduct training sessions, Transfer knowledge to customers, Capture best-practice knowledge, Share best-practice knowledge, Ensure success building applications, Ensure success migrating applications, Author AWS customer-facing publications, Contribute to AWS publications, Act as technical liaison, Help evolve AWS platform", "teamCollaboration" : "Partner with sales team; Technical liaison between customers; Liaison between product teams", "domainKnowledge" : "Cloud architectures; Scalable architectures; Flexible architectures; Resilient architectures; Secure architectures; Cost-effective architectures; Cloud computing; Software development; Systems engineering; Infrastructure; Security; Networking; Data analytics", "domainList" : [ "cloud-architectures", "scalable-architectures", "flexible-architectures", "resilient-architectures", "secure-architectures", "cost-effective-architectures", "cloud-computing", "software-development", "systems-engineering", "infrastructure", "security", "networking", "data-analytics" ], "domainSpecificKnowledge" : [ "Cloud architectures", "Scalable architectures", "Flexible architectures", "Resilient architectures", "Secure architectures", "Cost-effective architectures", "Cloud computing", "Software development", "Systems engineering", "Infrastructure", "Security", "Networking", "Data analytics" ], "communicationSkills" : "Customer interaction; Customer communication; One-to-many content; Reference architectures; Blog posts", "documentationSkills" : "Whitepapers; Reference architectures; Blog posts", "continuousLearning" : "Absorb technical information; Retain technical information", "innovationCreativity" : "Craft innovative solutions", "problemSolvingSkills" : "Business challenges; Technical challenges", "specialRequirements" : "25% domestic travel", "outcomesObjectives" : "Exceed revenue objectives", "qualificationsBasic" : "2+ years design, implementation, or consulting experience, 4+ years specific technology domain experience", "qualificationsPreferred" : "Experience software development, Experience Internet-related industries, Experience migrating legacy solutions, Experience transforming legacy solutions, Experience working with AWS technologies", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service and unmatched technology. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow Cloud is the new normal and our customers are interested in leveraging AWS to increase agility, improve security, reduce costs and gain global footprint. Our customers are at the forefront of this adoption. AWS Solutions Architects help educating our customers on how to craft highly scalable, flexible, resilient, secure and cost-effective cloud architectures. As a trusted customer advocate, the solutions architect will help organizations understand advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mind share and broad use of AWS within organizations ranging from new start-ups to large enterprise customers. The ability to link technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. We are looking for a candidate who is comfortable at the intersection of technology and business. They will be broadly competent across many areas of technology and deep in a handful of areas. It's ok for them to be less deep in some places, but we need to feel confident that they have the fundamentals and the ability to learn complex new technologies quickly. On the business side, we are looking for excellent communication skills. The Solutions Architect will spend most of their day interacting with customers via email, phone, WebEx, and in-person meetings. They will meet with developers, team leads, engineering directors, and CxOs. Given the large portion of customers who are self-served, interest in and ability to create one-to-many content such as reference architectures and blog posts is an important part of the role. On the soft-skills side, we are looking for ability to moderate tone and technical depth based on audience and solid ability to pick up on non-verbal communication. Also ability to pick up on “un-said” drivers is important. On the personal attributes side, we are looking for individuals who are passionate about technology and have the drive and capability to absorb and retain vast amounts of deep technical information continuously. People who might get easily bored in slower moving environments might do well here. Key job responsibilities - Partner with the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS. - Educate SWAT customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud. - Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates. - Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS. - Capture and share best-practice knowledge within the AWS solutions architect community. - As a key member of the business development and sales team, ensure success in building and migrating applications, software and services on the AWS platform. - Author or otherwise contribute to AWS customer-facing publications such as whitepapers. - Act as a technical liaison between customers and product teams and help evolve the AWS platform. - Depending on location this role requires 25% domestic travel. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications: - 2+ years of design, implementation, or consulting in applications and infrastructures experience - 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience Preferred Qualifications: - Experience working within software development or Internet-related industries - Experience migrating or transforming legacy customer solutions to the cloud - Experience working with AWS technologies from a dev/ops perspective Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Mountain View - 151,000.00 - 204,300.00 USD annually USA, CA, San Francisco - 151,000.00 - 204,300.00 USD annually USA, WA, Seattle - 131,300.00 - 177,600.00 USD annually", "summaryDescription" : "Solutions Architect, AGS Software and Technology (SWAT) at Amazon Web Services, Inc.. Skills: Cloud architecture, Solution design, Customer engagement. Partner with sales team. 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We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We're backed by a16z, BCV, General Catalyst, Y Combinator. Currently more than 1300+ companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io http://Incident.io run their support and customer success workflows with Pylon. You'll also find us on the Enterprise Tech 30 List. Company - Series B, $51M raised - Backed by a16z, BCV, General Catalyst, Y Combinator - 100+ employees - Offices in San Francisco and NYC (London coming soon!) The Role We’re hiring our first dedicated Solutions leader. This person will own the technical customer journey end-to-end: from pre-sales solution design to implementation, deployment, and long-term customer success. You’ll build the function, define the playbooks, and set the standard for how technical customer-facing work gets done at our company. This is a player-coach role. We’re looking for someone who can personally lead strategic deployments, run complex customer engagements, and build the systems, processes, and team that allow us to scale. WHAT YOU’LL DO BUILD THE SOLUTIONS FUNCTION - Define and own the operating model for Solutions. - Build the playbooks, processes, and tooling that allow us to scale customer deployments. - Establish clear ownership and interfaces across Sales Engineering, Implementation, Forward Deployed Engineering, and Professional Services. - Create repeatable systems that reduce deployment time while improving customer outcomes. SET THE STANDARD - Personally lead high-impact customer engagements, implementations, and technical escalations. - Establish the gold standard for customer communication, project management, and technical execution. - Turn your own best practices into repeatable playbooks for the team. - Be the leader who can jump into any customer situation and help move it forward. BUILD AND LEAD THE TEAM - Recruit, hire, and develop world-class Solutions talent. - Coach Sales Engineers, Implementation Engineers, and Forward Deployed/Solutions Engineers. - Create clear career paths and performance expectations across the function. - Scale the organization without sacrificing quality. BE THE BRIDGE ACROSS THE COMPANY - Partner closely with Sales, Product, Engineering, and Customer Success. - Bring customer feedback directly into product and engineering discussions. - Help shape how the company approaches deployments, integrations, and technical partnerships. - Act as the connective tissue between customers and internal teams. WHAT YOU’VE DONE - Built or scaled a Solutions, Solutions Engineering, Implementation, Customer Engineering, or Professional Services function at a B2B software company. - Personally ran demos, implementations, integrations, migrations, or deployments before becoming a manager. - Hired and developed customer-facing technical talent rather than inheriting an existing organization. - Built processes and playbooks that allowed a team to scale. - Thrived in ambiguous environments where the right answer did not already exist. THIS ROLE MIGHT NOT BE FOR YOU IF - You want to manage people more than you want to do the work. - You prefer operating within established processes rather than creating them. - You are looking for a narrowly defined function with clear boundaries. - You want to apply the same playbook you’ve used before without adapting it to a new category. - You prefer remote or hybrid work. This role is based in San Francisco alongside the rest of the Solutions team. Our perks \uD83D\uDE86 Commuter benefits \uD83C\uDF31 Parental leave \uD83C\uDFDD️ 14 company holidays + unlimited PTO \uD83D\uDDFA️ Annual offsite \uD83C\uDF7D Lunch, dinner, and snacks at the office \uD83C\uDFCB️ Fitness stipend More about Pylon Funding: Series B led by a16z and BCV ($51M total raised) Founders: Advith Chelikani https://www.linkedin.com/in/advith/, Robert Eng https://www.linkedin.com/in/robert-eng/, and Marty Kausas https://www.linkedin.com/in/martykausas Team: Currently 100+ and growing!", "summaryDescription" : "Head of Solutions at Pylon. Skills: Solutions leadership, Customer engagements, Team building. Define operating model. Build playbooks", "postedDate" : "2026-06-11T22:53:49.594", "createdAt" : "2026-06-11T22:53:49.594", "lastUpdated" : "2026-06-14T23:09:11.872", "ingestTimestamp" : "2026-06-11T22:53:49.594", "mongoId" : "6a2aa02d74d8ee00a06a7d06", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 220000, "salaryAnnualMax" : 300000, "salaryBand" : "200k+", "hasSalary" : true, "allSkills" : [ "Solutions engineering", "Implementation", "Deployment", "Customer success", "Leadership", "Solutions leadership", "Customer engagements", "Team building", "Solutions design", "Customer journey", "Project management", "Technical execution", "Customer feedback", "B2B Post Sales", "Conversational data", "B2B software" ], "skillCount" : 16, "jobCategory" : "engineering", "jobSubcategory" : "solutions-engineering", "dataQualityScore" : 1.0, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "B2B Software" }, { "id" : "6a2cf9a674d8ee00a0a9b552", "title" : "Junior Implementation Consultant", "company" : "Lightspeed", "industry" : "Customers", "salary" : { "min" : 600000.0, "max" : 900000.0, "currency" : "PHP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Implementation Consultant in Manila, Philippines, adjusted for the technology industry and entry-level experience." }, "location" : "Manila", "locations" : [ "Manila" ], "timestamp" : "2026-06-15T07:20:18.195", "fingerprint" : "8356931216aad3f9e362a8579d94f5781902741a416c19c118ac929555fec180", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/lightspeedhq/bda23566-31f9-40a6-8bc2-0ba97ef982b5/application", "externalId" : "bda23566-31f9-40a6-8bc2-0ba97ef982b5", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manila", "country" : "Philippines", "continent" : "as", "source" : "llm", "workMode" : "remote", "geo" : "14.5904492,120.9803621" } ], "locationText" : "Manila, Philippines", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "POS solutions", "professionalSkills" : [ "Customer success", "Value realization", "System configuration", "Network support", "Customer onboarding", "Customer training", "Product adoption", "Product updates", "Quality assurance" ], "hardSkillsList" : [ "Automation tools", "ChurnZero workflows" ], "hardSkills" : [ { "name" : "Automation tools", "level" : "intermediate" }, { "name" : "ChurnZero workflows", "level" : "intermediate" } ], "majorSkills" : "POS implementation, Customer support", "majorSkillsList" : [ "POS implementation", "Customer support" ], "coreResponsibilities" : "Configure POS solutions, Implement POS solutions, Leverage automation tools, Leverage ChurnZero workflows, Improve efficiency, Streamline processes, Support Implementation Consultants, Assist with network setup, Assist with troubleshooting, Assist with post go-live activities, Ensure successful customer onboarding, Apply technical expertise, Configure solutions, Troubleshoot issues, Collaborate on customer-specific requirements, Assist with customer training, Create clear documentation, Support product adoption, Support ongoing success, Partner with internal teams, Maintain training resources, Support product updates, Conduct testing, Conduct quality assurance, Ensure implementations are reliable, Ensure implementations are functional, Meet customer requirements", "teamCollaboration" : "Cross-functional teams; Internal teams", "projectManagementSkills" : [ "Project management", "Manage priorities", "Manage implementations" ], "domainKnowledge" : "Restaurant POS; Hospitality industry", "domainList" : [ "restaurant-pos", "hospitality-industry" ], "domainSpecificKnowledge" : [ "Restaurant POS", "Hospitality industry" ], "toolProficiency" : [ "Automation tools", "ChurnZero" ], "communicationSkills" : "Customer training; Clear documentation", "documentationSkills" : "Create documentation", "continuousLearning" : "Learn new technologies; LinkedIn Learning License; Internal mobility", "problemSolvingSkills" : "Problem-solving; Troubleshooting", "outcomesObjectives" : "Achieve results; Deliver high-quality outcomes", "qualificationsBasic" : "POS technology industry experience, POS systems knowledge, Related technologies knowledge, Project management skills, Manage multiple priorities, Manage multiple implementations, Excellent communication skills, Interpersonal skills, Stakeholder management skills, Problem-solving abilities, Keen attention to detail, Focus on high-quality outcomes, Excellent time management, Organizational skills, Work independently, Achieve results, Proactive mindset, Self-starting mindset, Passion for identifying processes, Passion for improving processes", "qualificationsPreferred" : "Hospitality industry knowledge, Hospitality industry experience", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "HI THERE! THANKS FOR STOPPING BY \uD83D\uDC4B Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We have bike enthusiasts, foodies, video game heroes, dog and cat lovers, movie buffs, musicians, and every variety of people. Lightspeed was founded on the principles of diversity and inclusion and our daily practices and interactions reflect this commitment everyday. Wherever you look, you will find a friend in Lightspeed. If you’re keen to join, we’re looking for a Junior Implementation Consultant (Permanent Work from home) to join our team in Manila. As a Junior Implementation Consultant, you will support the successful deployment of our Restaurant (K-Series) customers point-of-sales (POS) solutions. In this role, you will assist with system configuration, troubleshooting, network-related support, and post go-live activities to help customers achieve a smooth and successful implementation experience. Working at the intersection of technology and customer success, you will collaborate with cross-functional teams to deliver tailored POS solutions while managing implementation queues and supporting customer journeys. This role is ideal for someone who enjoys problem-solving, learning new technologies, and working in a high tech-touch, lower customer interaction environment. WHAT YOU’LL BE DOING: - Configure and implement POS solutions, leveraging automation tools and ChurnZero workflows to improve efficiency and streamline processes. - Support Implementation Consultants by assisting with network setup, troubleshooting, and post go-live activities to ensure successful customer onboarding. - Apply technical expertise to configure solutions, troubleshoot issues, and collaborate with internal teams on customer-specific requirements. - Assist with customer training and create clear documentation to support product adoption and ongoing success. - Partner with internal teams to maintain training resources and support product updates. - Conduct testing and quality assurance activities to ensure implementations are reliable, functional, and meet customer requirements. WHAT YOU NEED TO BRING: We're looking for a candidate who has experience with the following: - Experience working within the POS technology industry, with strong knowledge of POS systems and related technologies. - Strong project management skills, with the ability to manage multiple priorities and implementations simultaneously. - Excellent communication, interpersonal, and stakeholder management skills. - Strong problem-solving abilities, with a keen attention to detail and focus on delivering high-quality outcomes. - Excellent time management and organizational skills, with the ability to work independently and achieve results. - Proactive, self-starting mindset with a passion for identifying and improving processes. - Knowledge of and experience within the hospitality industry is highly desirable. Our hiring process is very straightforward. The whole process will be conducted at the comfort of your own home, through Zoom or Google Meet. No need to go through Manila's heavy traffic! BE A CHANGEMAKER You’ll enjoy: - Genuine career opportunities in a company that’s creating new jobs every day; - Work in a team large enough for growth but lean enough to make a real impact; - Exposure to modern and proven technology; - Ability to work and grow in a truly flexible environment; - Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story. Plus benefits designed to keep you happy, healthy and fulfilled. - Market-leading salary package - Permanent work from home setup - Coworking space available, if needed - We follow the PH holidays! - Benefits you can enjoy from day one: - HMO for you and your 2 dependents (Maxicare) - 15 Vacation leaves - 10 Sick leaves - Government Mandated Benefits - Food Allowance of 1000PHP per month - Work from Home Allowance of 1000PHP per month - Health and wellness benefit of 7500PHP per year - Free LinkedIn Learning License - Free access to Mental Health support and coaching services - Opportunity to grow your career in a company that values internal mobility - Exciting online and in-person events hosted regularly by our Manila Culture Club Not yet convinced? For honest reviews left by real people, you can check our Glassdoor https://www.glassdoor.com/Reviews/Lightspeed-Reviews-E648762.htm page. To know more about Lightspeed, you can check our website https://www.lightspeedhq.com/, LinkedIn https://www.linkedin.com/company/lightspeedcommerce/, and Youtube https://www.youtube.com/c/lightspeedhq pages. We’re an open book! We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try! We partner with Inform Group to employ our Lightspeed workforce in the Philippines. Inform Group hosts Lightspeed employees who enjoy the benefits of the Philippine labour code combined with the full career opportunities provided by Lightspeed. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WHERE TO FROM HERE? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here https://www.lightspeedhq.com/careers/. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. WHO WE ARE: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement https://www.lightspeedhq.com/legal/applicant-privacy-statement/. ", "summaryDescription" : "Junior Implementation Consultant at Lightspeed. Skills: POS implementation, Customer support. Configure POS solutions. Implement POS solutions", "createdAt" : "2026-06-13T23:53:01.964", "lastUpdated" : "2026-06-15T07:20:18.195", "ingestTimestamp" : "2026-06-13T23:53:01.964", "mongoId" : "6a2cf9a674d8ee00a0a9b552", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Automation tools", "ChurnZero workflows", "POS implementation", "Customer support", "Customer success", "Value realization", "System configuration", "Network support", "Customer onboarding", "Customer training", "Product adoption", "Product updates", "Quality assurance", "Project management", "Manage priorities", "Manage implementations", "Restaurant POS", "Hospitality industry", "ChurnZero" ], "skillCount" : 19, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "68c2e43ff8b1b0376634c981", "title" : "Component Engineer, Project Kuiper", "company" : "Amazon Kuiper Manufacturing Enterprises LLC", "industry" : "Hardware Development, alexa and amazon devices", "salary" : { "min" : 105600.0, "max" : 185000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Redmond, Washington, USA", "locations" : [ "Redmond, Washington, USA" ], "timestamp" : "2026-06-15T00:54:42.854", "fingerprint" : "f067f5dbd1185cb61f9294642527540e336de00d4aa0a068cc73d8d9c06d7bff", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3071075/apply", "externalId" : "4801a2b6-3057-4309-b96d-bcdcef5fab09", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Redmond", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6694141,-122.1238767" } ], "locationText" : "Redmond, Washington, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Electrical component research, Component qualification, Component obsolescence", "hardSkillsList" : [ "BOM scrubs", "Electrical hardware schematics", "Component failure analysis" ], "hardSkills" : [ { "name" : "BOM scrubs", "level" : "intermediate" }, { "name" : "Electrical hardware schematics", "level" : "intermediate" }, { "name" : "Component failure analysis", "level" : "intermediate" } ], "majorSkills" : "Component engineering, Electrical engineering, Satellite design", "majorSkillsList" : [ "Component engineering", "Electrical engineering", "Satellite design" ], "coreResponsibilities" : "Provide technical guidance, Support engineering, Support supply chain, Support manufacturing, Create Component Engineering methods, Review Component Engineering methods, Improve Component Engineering methods, Maintain Component Engineering methods, Review electrical component requests, Research alternative components, Conduct component research, Review component research, Perform BOM scrubs, Review electrical hardware schematics, Review electrical layout, Manage component failure analysis, Manage corrective actions with suppliers", "teamCollaboration" : "Engineering teams; Supply chain; Manufacturing; Reliability teams; Quality teams", "domainKnowledge" : "Space industry; Aerospace industry; High-tech industry; Satellite design", "domainList" : [ "space-industry", "aerospace-industry", "high-tech-industry", "satellite-design" ], "domainSpecificKnowledge" : [ "Space industry", "Aerospace industry", "High-tech industry", "Satellite design" ], "toolProficiency" : [ "Microsoft Office tools" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Solve technical problems", "specialRequirements" : "U. S. citizen or national, U. S. permanent resident, Lawfully admitted into the U. S.", "qualificationsBasic" : "Bachelor's degree in Electrical Engineering, 3+ years working as Component Engineer, Experience with eCAD library, Experience creating qualification plans, Experience supporting obsolescence analyses, Experience with Product Lifetime Management (PLM) tools, Proficient with Microsoft Office tools", "qualificationsPreferred" : "5+ years working as Component Engineer, Experience coordinating workstreams", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "As a Component Engineer at Project Kuiper, you will be responsible for supporting the Component Engineering team by managing Kuiper’s approved component library and developing component engineering processes and mechanisms. You will work with Senior Component Engineers to solve technical problems involving electrical component research, component qualification, and component obsolescence. Your role will play a critical part in the success of current and next generation Kuiper satellites. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities This position spans a breadth and depth of responsibilities, including but not limited to: • Providing technical guidance and support to engineering, supply chain, and manufacturing as a subject matter expert • Creating / reviewing / improving / maintaining our Component Engineering methods, processes and procedures • Reviewing electrical component requests to ensure they meet requirements; supporting electrical component lifecycle management • Researching alternative components to continually improve satellite designs • Conducting and reviewing component research on equivalent components to expand our component library • Performing BOM scrubs and reviewing electrical hardware schematics and layout • Managing component failure analysis and corrective actions with suppliers. Basic Qualifications: - Bachelor's degree in Electrical Engineering or related field - 3+ years working as a Component Engineer in space, aerospace, or other high-tech industry - Experience working with and maintaining an eCAD library - Experience creating qualification plans and supporting obsolescence analyses for electronic components - Experience with Product Lifetime Management (PLM) tools. Proficient with Microsoft Office tools - Excellent verbal and written communication skills Preferred Qualifications: - 5+ years working as a Component Engineer in space, aerospace, or other high-tech industry - Experience coordinating workstreams amongst multiple teams such a reliability, quality, and engineering Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "Component Engineer, Project Kuiper at Amazon Kuiper Manufacturing Enterprises LLC. Skills: Component engineering, Electrical engineering, Satellite design. Provide technical guidance. Support engineering", "postedDate" : "2026-06-13T08:50:55.580", "createdAt" : "2026-06-13T08:50:55.580", "lastUpdated" : "2026-06-15T00:54:42.854", "ingestTimestamp" : "2026-06-13T08:50:55.580", "mongoId" : "68c2e43ff8b1b0376634c981", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3071075/apply", "salaryAnnualMin" : 105600, "salaryAnnualMax" : 185000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "BOM scrubs", "Electrical hardware schematics", "Component failure analysis", "Component engineering", "Electrical engineering", "Satellite design", "Space industry", "Aerospace industry", "High-tech industry", "Microsoft Office tools" ], "skillCount" : 10, "jobCategory" : "other", "dataQualityScore" : 1.0, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a30566af292fd229cf2981b", "title" : "Director, Training and Enablement", "company" : "Arcadia", "industry" : "Training, Learning, and Development", "salary" : { "min" : 150000.0, "max" : 200000.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Remote (USA)", "locations" : [ "Remote (USA)" ], "certifications" : [ "Arcadia Certified Professional" ], "timestamp" : "2026-06-16T11:52:36.217", "fingerprint" : "969b5bfe175fb7dd2dc67ff435acde38d20d470f5452f763b3e5a8d5dd84090b", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/arcadia/27185ca2-8b98-4b80-9098-e69b74818b61/apply", "externalId" : "27185ca2-8b98-4b80-9098-e69b74818b61", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Director", "technicalSkills" : "Articulate, Camtasia", "professionalSkills" : [ "Instructional design", "Release management", "Operational discipline", "Team enablement", "Customer training" ], "hardSkillsList" : [ "Learning content development", "Curriculum development", "Certification program development", "Asynchronous learning", "Knowledge base management", "LMS administration", "Instructional design", "Content governance", "Product release readiness", "User V&V testing", "Functional knowledge", "Workflow intelligence", "User research", "Workflow shadowing", "Internal enablement", "Onboarding programs", "Team management", "KPI tracking", "Process documentation" ], "hardSkills" : [ { "name" : "Learning content development", "level" : "intermediate" }, { "name" : "Curriculum development", "level" : "intermediate" }, { "name" : "Certification program development", "level" : "intermediate" }, { "name" : "Asynchronous learning", "level" : "intermediate" }, { "name" : "Knowledge base management", "level" : "intermediate" }, { "name" : "LMS administration", "level" : "intermediate" }, { "name" : "Instructional design", "level" : "intermediate" }, { "name" : "Content governance", "level" : "intermediate" }, { "name" : "Product release readiness", "level" : "intermediate" }, { "name" : "User V&V testing", "level" : "intermediate" }, { "name" : "Functional knowledge", "level" : "intermediate" }, { "name" : "Workflow intelligence", "level" : "intermediate" }, { "name" : "User research", "level" : "intermediate" }, { "name" : "Workflow shadowing", "level" : "intermediate" }, { "name" : "Internal enablement", "level" : "intermediate" }, { "name" : "Onboarding programs", "level" : "intermediate" }, { "name" : "Team management", "level" : "intermediate" }, { "name" : "KPI tracking", "level" : "intermediate" }, { "name" : "Process documentation", "level" : "intermediate" } ], "majorSkills" : "Customer onboarding, User education, Content development, Product partnership, Internal enablement", "majorSkillsList" : [ "Customer onboarding", "User education", "Content development", "Product partnership", "Internal enablement" ], "coreResponsibilities" : "Design user onboarding experience, Develop role-based curricula, Partner with Implementation, Partner with Customer Success, Build certification programs, Coordinate training delivery, Lead asynchronous learning development, Develop learning materials, Own LMS strategy, Administer LMS platforms, Apply instructional design, Establish content governance, Serve as training lead, Participate in roadmap reviews, Coordinate end-user testing, Develop feature enablement content, Develop functional knowledge, Stay current on VBC landscape, Reflect customer use cases, Demonstrate understanding of workflows, Conduct user research, Shadow workflows, Build internal enablement programs, Develop onboarding programs, Support continuing education, Hire team members, Develop team members, Manage team members, Define KPIs, Track KPIs", "teamCollaboration" : "Implementation team; Customer Success team; Product release cycle; Cross-functional teams", "projectManagementSkills" : [ "Release management", "Roadmap reviews" ], "domainKnowledge" : "Healthcare data workflows; Value-based care; CMS programs; Quality reporting; Payer dynamics; Provider dynamics; Clinical workflows; Operational workflows; EHR systems; Care management tools; Population health analytics; Arcadia platform", "domainList" : [ "healthcare-data-workflows", "value-based-care", "cms-programs", "quality-reporting", "payer-dynamics", "provider-dynamics", "clinical-workflows", "operational-workflows", "ehr-systems", "care-management-tools", "population-health-analytics", "arcadia-platform" ], "domainSpecificKnowledge" : [ "Healthcare data workflows", "Value-based care", "CMS programs", "Quality reporting", "Payer dynamics", "Provider dynamics", "Clinical workflows", "Operational workflows", "EHR systems", "Care management tools", "Population health analytics", "Arcadia platform" ], "toolProficiency" : [ "Articulate", "Camtasia", "LMS platforms" ], "communicationSkills" : "Executive stakeholders", "documentationSkills" : "Knowledge base articles; Learning content", "continuousLearning" : "Continuing education", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Sustained adoption milestones; Align training delivery; Post-launch success metrics; Expand credentialing; Keep materials current; Fast time-to-productivity; Customer adoption; Customer retention", "qualificationsBasic" : "10+ years training experience, 5+ years enterprise health IT, 5+ years SaaS healthcare platforms, Health IT platform depth, Value-based care fluency, Instructional design expertise, LMS administration at scale, Release management experience, Operational discipline track record, Player-coach leadership style", "qualificationsPreferred" : "Experience using AI tools", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "## What You'll Be Doing Customer Onboarding & User Education Design and own the end-to-end user onboarding experience for new Arcadia customers, from initial platform orientation through sustained adoption milestones Develop role-based curricula for distinct user personas: clinical staff, care managers, payer analysts, health system administrators, and executive stakeholders Partner with Implementation and Customer Success to align training delivery with go-live timelines and post-launch success metrics Build and own Arcadia’s certification programs, including the Arcadia Certified Professional pathway, expanding credentialing across customer and internal audiences Coordinate training delivery at customer-facing events including Arcadia’s annual Aggregate conference Asynchronous Learning & Content Development Lead development of a scalable library of asynchronous learning materials: video tutorials, interactive walkthroughs, knowledge base articles, and role-based learning paths Own the Learning Management System strategy and administration — platform optimization, content architecture, learner experience, and reporting on engagement and completion Apply instructional design best practices to translate complex healthcare data workflows into clear, durable learning content Establish version control and content lifecycle governance to keep materials current through rapid product iteration Product Partnership & Feature Release Readiness Serve as the training and enablement lead embedded in the product release cycle, participating in roadmap reviews and LA-to-GA readiness processes Coordinate end-user V&V testing and develop feature enablement content deployed concurrent with or ahead of customer-facing launches Develop deep, hands-on functional knowledge of the Arcadia platform across data ingestion, population health analytics, quality reporting, and Arcadia Vista Domain Fluency & Workflow Intelligence Stay current on the value-based care landscape — CMS programs (MSSP, ACO REACH, LEAD, ACCESS, Medicare Advantage), quality reporting programs, and payer/provider dynamics — so training content reflects real customer use cases Demonstrate deeply credible understanding of customer clinical and operational workflows, including how users interact with EHRs, care management tools, and other third-party systems alongside Arcadia Conduct user research and workflow shadowing to continuously ground training design in real-world context and surface product feedback Internal Enablement Build and deliver internal enablement programs that keep Arcadia’s customer-facing teams current on platform capabilities, new products, and the evolving VBC landscape Develop onboarding programs for new hires in Customer Success, Implementation, and other operational roles, applying the Arcadia Certified Profession designation and ensuring fast time-to-productivity Support continuing education across the broader operations organization Team Leadership & Operations Hire, develop, and manage a small team of instructional designers and/or training specialists (1–3 direct reports, with runway to grow) Define and track KPIs across training engagement, completion rates, certification attainment, and correlation to customer adoption and retention Build scalable operational processes for training content production, review, approval, and deprecation ## What You'll Bring 10+ years of experience in training, customer education, or enablement roles, with at least 5 years in enterprise health IT or SaaS healthcare platforms Proven dual track record in both internal team enablement (onboarding and continuing education for large CS or operations organizations) and external customer training programs Health IT platform depth: direct experience with clinical or analytics software in the payer or provider space (e.g., EHR platforms, population health tools, care management systems, analytics platforms) Value-based care fluency: working knowledge of VBC models, CMS quality programs, MSSP/ACO structures, and the clinical and financial workflows that drive customer use cases at Arcadia Instructional design expertise: demonstrated ability to build asynchronous learning content using modern authoring tools (Articulate, Camtasia, or equivalent) and administer LMS platforms at scale Release management experience: familiarity with Limited Availability-to-General Availability readiness processes, end-user Verification & Validation testing, and coordinating training delivery alongside product launches Operational discipline: a track record of building and running programs with rigor — governance, KPIs, process documentation, and continuous improvement Player-coach leadership: comfortable setting strategy and personally executing while building and developing a small team Communication range: able to tailor content and messaging for clinical, analytical, operational, and executive audiences ## Would Love for You to Have Background in clinical informatics, health services, or direct clinical practice Experience running large-scale customer training events or user group conferences (e.g., Training Day programming at a multi-day customer conference) Familiarity with SCORM/xAPI standards and enterprise LMS administration Experience at a high-growth health IT company navigating rapid product expansion Experience using AI tools to enhance content development, learning personalization, or training workflow efficiency ## What You'll Get Opportunity to shape impactful training programs in a rapidly evolving healthcare environment Engagement with cross-functional teams in a mission-driven company transforming healthcare Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care A flexible, remote friendly company with personality and heart Employee driven programs and initiatives for personal and professional development Become a member of the talented, energized, diverse and purpose-driven Arcadian Community ## Additional Information About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.", "summaryDescription" : "Director, Training and Enablement at Arcadia. Skills: Customer onboarding, User education, Content development, Product partnership, Internal enablement. Design user onboarding experience. 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