{ "count" : 120368, "data" : [ { "id" : "6a3056a2f292fd229cf2c05f", "title" : "Concierge Security Officer", "company" : "Titan Security Group", "industry" : "Real Estate", "salary" : { "min" : 19.0, "max" : 21.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Illinois", "locations" : [ "Illinois" ], "certifications" : [ "Illinois Permanent Employee Registration Card (PERC)" ], "timestamp" : "2026-06-16T07:08:04.787", "fingerprint" : "7c2dc6457e48fe1121631f0d7ee0ed2025a77ec16c3a254b6444ff1a3d3fe6a7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/tsg/jobs/4285355009", "externalId" : "4285355009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chicago", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.8755616,-87.6244212" } ], "locationText" : "Chicago, Illinois, United States", "minimumEducation" : "High School", "coreResponsibilities" : "Provide excellent Customer Service, Assist with directions and general business information, Maintain clear, accurate administrative logs at front desk, Log people or property including packages, Control access for tenants, visitors or vendors, Monitor security guard cameras, Conduct patrols to guard against theft, Maintain a safe environment, Respond to incidents, Respond to emergencies at the property, Record data on incidents for management, Perform other duties as assigned", "continuousLearning" : "Skills-enhancing training", "specialRequirements" : "Pre-employment drug screen, Criminal background check", "qualificationsBasic" : "At least 21 years of age, Experience as door staff professional or in receptionist, customer service, clerical, hotel or restaurant position, Comfortable around dogs, cats, and other pets/animals, High School diploma or GED, Able to acquire and maintain a valid Illinois PERC, Able to pass pre-employment drug screen and criminal background check, Able to read, write, speak, and understand English, Able to meet physical essential functions of the job, Lifting 50+ lbs, Completing foot patrols, Walking up and down stairs, Working in inclement weather", "qualificationsPreferred" : "Bi-lingual considered a plus, Evening, overnight, and weekend availability required", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Responsibilities of Concierge Security Officers include, but are not limited to: Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages. Control access for tenants, visitors or vendors as required Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management Other duties as assigned Required Qualifications of Concierge Security Officers: Must be at least 21 years of age. Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position. Must be comfortable around dogs, cats, and other pets/animals High School diploma or general education degree (GED) Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements Able to pass pre-employment drug screen and criminal background check. Able to read, write, speak, and understand English Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather Preferred Qualifications of Concierge Security Officers: Bi-lingual considered a plus. Evening, overnight, and weekend availability required Pay and Benefits of Concierge Security Officers: Positions starting between $19.50 - $21.35 / hour depending on experience, location and position Paid time off and paid holidays Medical and Dental insurance Opportunities for career growth and promotion Skills-enhancing training EOE/M/F/D/V #HP", "summaryDescription" : "Concierge Security Officer at Titan Security Group. Provide excellent Customer Service. Assist with directions and general business information", "postedDate" : "2026-06-15T23:20:00.148", "createdAt" : "2026-06-15T23:20:00.148", "lastUpdated" : "2026-06-16T07:08:04.787", "ingestTimestamp" : "2026-06-15T23:20:00.148", "mongoId" : "6a3056a2f292fd229cf2c05f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39520, "salaryAnnualMax" : 43680, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Illinois Permanent Employee Registration Card (PERC)" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 1220.337, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Security", "llmIndustryConfidence" : 0.95 }, { "id" : "69e1e3852beec4dd3d1d0f08", "title" : "Housing Concierge", "company" : "Home Group", "industry" : "Real Estate", "salary" : { "min" : 26300.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Tyne and Wear-North Shields-North Shields (Railway Terrace)", "locations" : [ "Tyne and Wear-North Shields-North Shields (Railway Terrace)", "21.Apr.26, 11:59:00 PM", "250930, 250930, true" ], "certifications" : [ "Enhanced DBS check" ], "timestamp" : "2026-06-16T02:52:07.068", "fingerprint" : "5b9336ed81836d513de9b88ca68e74d9fe8a0486c7fa87ff186b3bbee139215f", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=250930", "externalId" : "250930", "industryFunction" : { }, "structuredLocations" : [ { "city" : "North Shields", "state" : "Tyne and Wear", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "55.0087655,-1.4471035" } ], "locationText" : "North Shields, Tyne and Wear, United Kingdom", "employmentType" : "FULL_TIME", "technicalSkills" : "CCTV", "hardSkillsList" : [ "Monitoring incidents" ], "hardSkills" : [ { "name" : "Monitoring incidents", "level" : "intermediate" } ], "majorSkills" : "Customer safety, Building security", "majorSkillsList" : [ "Customer safety", "Building security" ], "coreResponsibilities" : "Walk around building, Check CCTV, Check fire doors, Check communal areas, Greet customers, Greet visitors, Pick up repairs, Pick up cleaning, Provide first line support, Monitor incidents, Respond to incidents, Manage anti-social behaviour", "teamCollaboration" : "Work with colleagues; Work with partners", "domainKnowledge" : "Vulnerable customer support; Complex care needs", "domainList" : [ "vulnerable-customer-support", "complex-care-needs" ], "domainSpecificKnowledge" : [ "Vulnerable customer support", "Complex care needs" ], "toolProficiency" : [ "CCTV monitoring" ], "communicationSkills" : "Clear communication", "continuousLearning" : "Great training", "problemSolvingSkills" : "Calm under pressure", "specialRequirements" : "Business vehicle insurance, Mileage payment", "outcomesObjectives" : "Ensure customers are safe; Ensure buildings are secure; Ensure buildings are pleasant", "qualificationsBasic" : "Vehicle insured for business purposes", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Earn £13.45 ph or Salary £26,300 pa [pro rata], sleep in payment and great benefits including Health Cash Plan Permanent, Full time (37.5 hpw), working 4 nights on, 4 nights off on a rolling rota 27-31 Railway Terrace, North Shields, NE29 6RP We can’t offer a CoS for this role Home, a place where you belong Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job! Here at Home Group we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours. Typical shift Walk around the building checking CCTV, fire doors and communal areas Greeting customers and visitors, picking up repairs or cleaning The first line of support for our customers when our wider team or their own support network aren’t around to help! Monitor and respond to incidents calmly, quickly and fairly Work with colleagues and partners to manage anti-social behaviour Why join us This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top Great Places to Work! You have Calm under pressure with great communication skills Passion and experience in supporting others, either personally or professionally Good judgement and clear communication You recognise when things are about to go wrong and are confident intervening in a sensitive way. To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage! Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work . The practical bits Working in our core building at Railway Terrace, North Shields Working 4 on, 4 off on a 4 week (rolling) rota between the hours of 8pm and 8am Although you’ll work nights we do get together regularly [in the daytime] for training and team meetings Able to use technology to monitor CCTV, update records and communicate with colleagues You’ll need an Enhanced DBS check done (we pay for it) What’s in it for you? 34 days leave increasing to 39 (including bank hols and a “me day”) Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more Find out more Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply . Sometimes we close a job early, so don’t delay or you might miss out. For reasonable adjustments email recruitment@homegroup.org.uk North Shields (Railway Terrace)", "summaryDescription" : "Housing Concierge at Home Group. Skills: Customer safety, Building security. Walk around building. Check CCTV", "createdAt" : "2026-06-14T18:52:36.819", "lastUpdated" : "2026-06-16T02:52:07.068", "ingestTimestamp" : "2026-06-14T18:52:36.819", "mongoId" : "69e1e3852beec4dd3d1d0f08", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Monitoring incidents", "Customer safety", "Building security", "Vulnerable customer support", "Complex care needs", "Enhanced DBS check", "CCTV monitoring" ], "skillCount" : 7, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 1051.7805, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.85 }, { "id" : "6960822f0937eae70e9c7fdf", "title" : "Housing Concierge", "company" : "Home Group", "industry" : "Real Estate", "salary" : { "min" : 24638.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Cumbria-Workington-Workington (Harrington Road)", "locations" : [ "Cumbria-Workington-Workington (Harrington Road)", "18.Jan.26, 11:59:00 PM", "243011, 243011, true" ], "timestamp" : "2026-06-16T00:29:58.791", "fingerprint" : "386ad73e614f2bc85fb08b638393ff5f2bd5b20b1f3da7ac35ef4797a097017a", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=243011", "externalId" : "243011", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Workington", "state" : "Cumbria", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "54.6143136,-2.9420899" } ], "locationText" : "Workington, Cumbria, United Kingdom", "employmentType" : "TEMPORARY", "technicalSkills" : "CCTV", "professionalSkills" : [ "Customer support" ], "hardSkillsList" : [ "Fire door checks", "Security patrolling" ], "softSkillsList" : [ "Calm under pressure", "Sociable", "People insights" ], "hardSkills" : [ { "name" : "Fire door checks", "level" : "intermediate" }, { "name" : "Security patrolling", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Calm under pressure" }, { "name" : "Sociable" }, { "name" : "People insights" } ], "majorSkills" : "Customer safety, Building security", "majorSkillsList" : [ "Customer safety", "Building security" ], "coreResponsibilities" : "Act as first line of support, Manage health and safety, Patrol to check fire doors, Ensure everything is locked, Investigate suspicious activity, Raise alarm for emergency services, Help keep areas clean and tidy", "teamCollaboration" : "Work with neighbours; Work with wider team; Work with out of hours support", "domainKnowledge" : "Supported housing; Vulnerable customers", "domainList" : [ "supported-housing", "vulnerable-customers" ], "domainSpecificKnowledge" : [ "Supported housing", "Vulnerable customers" ], "documentationSkills" : "Update records", "problemSolvingSkills" : "Thinking on your feet; Manage situation on spot", "specialRequirements" : "Work 8pm to 8am, Work 4 on 4 off, Lone work, Travel between sites, Business vehicle insurance", "outcomesObjectives" : "Ensure customers are safe; Ensure buildings are secure; Ensure buildings are pleasant", "qualificationsBasic" : "Vehicle insured for business purposes, Enhanced DBS check", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Housing Concierge Earn £12.60 per hour (£24,638 per annum), and great benefits including Health Cash Plan Temporary (6 months contract) Full time (37.5 hpw), Workington We can’t offer a CoS for this role Home, a place where you belong Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job! If you’re as energised as a new Duracell bunny with the alert skills of a meerkat, this is the job for you! We’re looking for new Supported Housing Security/Concierges to join our growing teams. Here at Home Group, we look after our vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours. What you’ll do If you want a quiet and calm night security job, then this is not the job for you! There is so much more involved than just night working, stuck in an office monitoring CCTV or patrolling the premises. The first line of support for our customers when our wider team or their own support network isn’t around to help! You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure. Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services. Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well! What’s in it for you? 34 days leave (includes bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too! Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us! Colleagues really matter to us, that’s why we’re the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. Why join us Join a team that cares about you as much as the customers we support. From flexible working to brilliant wellbeing support, you’re free to bring your best self to work and grow in a way that suits you. Be part of one of the UK’s top 10 Great Places to Work! You bring Great communication skills and are calm under pressure You get a kick out of supporting the most vulnerable in society (maybe you‘ve worked in public service). You know what’s required to look after the public and our customers too. You’re sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour. You recognise when things are about to go wrong and are confident intervening in a sensitive way. To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage! A team player with the confidence to work alone. Don’t worry you’ll have the full back up of our wider team including our out of hours emergency support team. Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work The practical bits Travel between our sites across Workington and Cockermouth Working a 4 on 4 off (rolling) rota between the hours of 8pm to 8am. Although you’ll lone work, we do get together regularly [in the daytime] for training and team meetings. Able to use technology to monitor CCTV, update records and give support to our vulnerable customers. You’ll need an Enhanced DBS check, and we'll pay for it. Find out more Click APPLY NOW to see our Housing Concierge job description, find out about us, for help to apply and our benefits . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk. Workington (Harrington Road)", "summaryDescription" : "Housing Concierge at Home Group. Skills: Customer safety, Building security. Act as first line of support. Manage health and safety", "createdAt" : "2026-06-14T18:50:47.524", "lastUpdated" : "2026-06-16T00:29:58.791", "ingestTimestamp" : "2026-06-14T18:50:47.524", "mongoId" : "6960822f0937eae70e9c7fdf", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Fire door checks", "Security patrolling", "Calm under pressure", "Sociable", "People insights", "Customer safety", "Building security", "Customer support", "Supported housing", "Vulnerable customers" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 1033.0347, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.92 }, { "id" : "6a3061d8f292fd229cf97eec", "title" : "Concierge", "company" : "Spectrum Retirement Communities", "industry" : "Hospital And Health Care", "salary" : { "min" : 14.0, "max" : 16.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Mason, Ohio, United States", "locations" : [ "Mason", "Ohio", "United States" ], "timestamp" : "2026-06-16T10:54:46.872", "fingerprint" : "f95add96a7361e5151c63c24bb37fee30b09c06ffb21b89ab6bf12d48df68050", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SpectrumRetirementCommunities/3743990013626076-concierge-part-time", "externalId" : "3743990013626076", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Mason", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.3600586,-84.3099390" } ], "locationText" : "Mason, Ohio, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "coreResponsibilities" : "Greet and direct visitors, Answer incoming phone calls, Transfer calls or take messages, Respond to resident questions, Respond to family member questions, Handle emergency situations, Monitor lobby cleanliness, Maintain entrance area cleanliness", "teamCollaboration" : "Work with potential residents; Work with current residents; Work with family members; Work with team members", "qualificationsBasic" : "High School diploma or equivalent", "qualificationsPreferred" : "Experience in office environment, Experience answering phones, Customer service experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you! Salary: $14.50 - $16.35 per hour, based on experience Schedule: Part Time Weekends: 7 a.m. - 3 p.m. In this position, your main responsibilities will include: * Greet and direct all visitors to the front desk in a friendly and helpful way. * Answer all incoming phone calls and transfer the calls or take messages as appropriate. * Respond to resident and family member questions and concerns. * Respond to and appropriately handle emergency situations. * Monitor and maintain the cleanliness of the front lobby and entrance area. ## Qualifications To be successful in this position, we believe that you need the following experiences, strengths, and skills: * High School diploma or equivalent is required * Experience in an office environment, answering phones or customer service preferred. * Technology skills are important. * Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time. * Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members. ## Additional Information If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, Daily Pay and discounts through Perk Spot. Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us. Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.", "summaryDescription" : "Concierge at Spectrum Retirement Communities. Greet and direct visitors. Answer incoming phone calls", "postedDate" : "2026-06-15T18:26:10.000", "createdAt" : "2026-06-16T00:30:15.966", "lastUpdated" : "2026-06-16T10:54:46.872", "ingestTimestamp" : "2026-06-16T00:30:15.966", "mongoId" : "6a3061d8f292fd229cf97eec", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 29120, "salaryAnnualMax" : 33280, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 1020.1203, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305ff6f292fd229cf83967", "title" : "Concierge Manager", "company" : "Soho House & Co.", "industry" : "Hospitality", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in the Hospitality industry in London, UK, adjusted for seniority and company size." }, "location" : "London, England, United Kingdom", "locations" : [ "London", "England", "United Kingdom" ], "timestamp" : "2026-06-16T10:02:56.688", "fingerprint" : "f5497d7410c36f3e7934fc574ed40e133cd2ad6f9131ca3f50ddbfa98897facc", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.eu.greenhouse.io/sohohouseco/jobs/4897908101", "externalId" : "4897908101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "London", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "51.5074456,-0.1277653" } ], "locationText" : "London, England, United Kingdom", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Time management", "Problem-solving", "Cross-functional collaboration" ], "hardSkillsList" : [ "Service delivery", "Booking management", "Reservation management", "Special request handling", "Quality reviews", "Performance reviews", "Coaching", "Onboarding", "Training design", "KPI reporting", "SLA management", "Record keeping", "Data management", "Capacity planning", "Rota management" ], "softSkillsList" : [ "Leadership", "Discretion", "Sound judgement" ], "hardSkills" : [ { "name" : "Service delivery", "level" : "intermediate" }, { "name" : "Booking management", "level" : "intermediate" }, { "name" : "Reservation management", "level" : "intermediate" }, { "name" : "Special request handling", "level" : "intermediate" }, { "name" : "Quality reviews", "level" : "intermediate" }, { "name" : "Performance reviews", "level" : "intermediate" }, { "name" : "Coaching", "level" : "intermediate" }, { "name" : "Onboarding", "level" : "intermediate" }, { "name" : "Training design", "level" : "intermediate" }, { "name" : "KPI reporting", "level" : "intermediate" }, { "name" : "SLA management", "level" : "intermediate" }, { "name" : "Record keeping", "level" : "intermediate" }, { "name" : "Data management", "level" : "intermediate" }, { "name" : "Capacity planning", "level" : "intermediate" }, { "name" : "Rota management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Discretion" }, { "name" : "Sound judgement" } ], "majorSkills" : "Customer success, Team leadership, Member relations", "majorSkillsList" : [ "Customer success", "Team leadership", "Member relations" ], "coreResponsibilities" : "Lead a team of up to 12 Concierge, Deliver a highly personalised, intuitive, desk-based concierge service, Work on the front line, Build meaningful, long term relationships with members, Ensure every member experiences a seamless, joined-up service, Take regular shifts handling member bookings, reservations and, Deliver a highly personalised, welcoming and intuitive experience, Act as a knowledgeable point of contact for, Manage all booking, reservation and special requests with, Anticipate member needs and preferences, Offer thoughtful suggestions, Cross and upselling where appropriate, Build genuine relationships with members, Recognise and remember individual preferences, Handle sensitive or difficult requests with discretion, Coordinate with internal departments and external partners globally, Facilitate requests quickly and efficiently, Resolve any issues calmly and efficiently, Act as an ambassador for the Soho One, Maintain accurate records of member preferences, requests, and, Help evolve internal processes to improve service efficiency, Record and offer member feedback to department leadership, Stay close to the day-to-day reality of the, Lead, motivate and develop a team, Foster a culture of professionalism, Act as the senior escalation point for complex, Manage rotas, shift coverage and capacity planning, Ensure SLAs are met across time zones, 7, Run regular 1:1s, performance reviews and ongoing coaching, Develop clear development plans for each team member, Recruit, onboard and train new responders, Ensure responders reach a high standard before going, Identify skill gaps, Design training interventions, Own and report on team KPIs and SLAs, Own the quality and consistency of every member, Conduct regular quality reviews of WhatsApp conversations, Provide constructive feedback, Resolve all member requests within 24 hours, Monitor ticket volume in real time, Take a highly systematic approach to data management,, Champion a proactive, anticipatory service culture, Guide the team to make thoughtful, personalised recommendations, Develop relationships across all Houses, Support the day-to-day personalisation of member experiences, Work closely with Account Managers, Ensure a seamless handover between relationship management and, Monitor workload distribution and queue health in real, Jump in to protect service standards during peak, Maintain operational rigour around record-keeping, Ensure the team uses systems consistently", "teamCollaboration" : "Cross-functional collaboration; Coordinate with internal departments; Work with Account Managers", "projectManagementSkills" : [ "Capacity planning", "Rota management" ], "domainKnowledge" : "Luxury hospitality; Concierge services; Premium member services; Soho House ethos", "domainList" : [ "luxury-hospitality", "concierge-services", "premium-member-services", "soho-house-ethos" ], "domainSpecificKnowledge" : [ "Luxury hospitality", "Concierge services", "Premium member services", "Soho House ethos" ], "toolProficiency" : [ "Salesforce", "Opera", "Open Table", "GEM" ], "communicationSkills" : "Written communication; Verbal communication; Relationship building", "documentationSkills" : "Record keeping", "continuousLearning" : "Training to develop technical skills; Training to develop managerial skills; Food and drink trainings; Events to inspire and educate; Continuous training", "problemSolvingSkills" : "Problem-solving; Root cause analysis", "specialRequirements" : "Flexibility to work shifts, Occasional evenings, Occasional weekends, Out-of-hours work", "outcomesObjectives" : "Deliver highly personalised service; Meet agreed SLAs; Ensure seamless service across all touchpoints; Minimise complaint escalations; Deliver consistently tailored experiences; Improve service efficiency; Improve service consistency; Improve member satisfaction; Meet team KPIs and SLAs; Resolve member requests within 24 hours; Maintain service standards", "qualificationsBasic" : "3+ years' experience in private members' clubs, luxury hospitality, concierge or premium customer experience environments, 2 years in a people-management role, Experience leading a customer-facing team to consistently high service standards in a fast-paced, SLA-driven environment, Hands-on experience in delivery", "qualificationsPreferred" : "Experience of using CRM (ideally Salesforce), Experience of using loyalty programme platforms, Proficient in using hospitality management tools and software including Opera, Open Table and GEM", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Concierge Manager The Role.. Lead a team of up to 12 Concierge Responders delivering a highly personalised, intuitive, desk-based concierge service to a cohort of premium members globally. This is a working manager role: alongside leading the team, you will also work on the front line, building meaningful, long term relationships with Soho House’s most engaged, high-spending and high-profile members. In this capacity you will work across multiple functions to ensure every member experiences a seamless, joined-up service. Key Responsibilities Hands-on Concierge Delivery Take regular shifts handling member bookings, reservations and special requests to the same standard expected of the team. Deliver a highly personalised, welcoming and intuitive experience for all relevant members, via private WhatsApp and to agreed SLAs. Act as a knowledgeable point of contact for all Houses, facilities and events globally. Manage all booking, reservation and special requests with a high level of accuracy, care and attention to detail. Anticipate member needs and preferences, offering thoughtful suggestions before they are requested. Cross and upselling where appropriate. Build genuine relationships with members, recognising and remembering individual preferences. Handle sensitive or difficult requests with discretion, professionalism, and sound judgement. Coordinate with internal departments and external partners globally to facilitate requests quickly and efficiently, ensuring all members receive a seamless service across all touchpoints. Resolve any issues calmy and efficiently, ensuring members feel heard and are looked after to minimise complaint escalations. Act as an ambassador for the Soho One service, ensuring all interactions reflect the values and standards of the offering. Maintain accurate records of member preferences, requests, and feedback to deliver consistently tailored experiences. Help evolve internal processes to improve service efficiency, consistency, and member satisfaction by recording and offering member feedback to department leadership. Stay close to the day-to-day reality of the service so coaching, process changes and feedback to leadership are grounded in first-hand experience. Team Leadership & Development Lead, motivate and develop a team scaling up to 12 Concierge Responders, fostering a culture of professionalism in a peraonal context. Act as the senior escalation point for complex requests or complaints, resolving them with discretion, professionalism and sound judgement. Manage rotas, shift coverage and capacity planning to ensure SLAs are met across time zones, 7 days a week. Run regular 1:1s, performance reviews and ongoing coaching, with clear development plans for each team member. Recruit, onboard and train new responders, ensuring they reach a high standard of product knowledge, tone and judgement before going live with members. Identify skill gaps and design training interventions covering tone, systems, product knowledge, and difficult conversations. Service Quality & Member Experience Own and report on team KPIs and SLAs (response times, resolution times, member satisfaction, complaint rates) Own the quality and consistency of every member interaction, conducting regular quality reviews of WhatsApp conversations and providing constructive feedback. Strive to meet a team standard of resolving all member requests within 24 hours, across the team, monitor ticket volume in real time to ensure standards are maintained Take a highly systematic approach to data management, systems, record keeping and quality across the team Champion a proactive, anticipatory service culture, guiding the team to make thoughtful, personalised recommendations. Develop relationships across all Houses to support the day-to-day personalisation of the experience of members who visit. Work closely with Account Managers to ensure a seamless handover between relationship management and day-to-day service delivery. Monitor workload distribution and queue health in real time, jumping in to protect service standards during peak periods. Maintain operational rigour around record-keeping of member preferences, requests and feedback in Salesforce and other systems, ensuring the team uses them consistently. Requirements / Qualifications 3+ years' experience in private members' clubs, luxury hospitality, concierge or premium customer experience environments, with at least 2 years in a people-management role. Experience leading a customer-facing team to consistently high service standards in a fast-paced, SLA-driven environment, while remaining hands-on in delivery. Exceptional interpersonal, relationship building and communication skills, both written and verbal. Naturally warm, intuitive, and discreet, with the ability to engage high-spending and high-profile members authentically. Tech-savvy, with experience of using CRM (ideally Salesforce), and loyalty programme platforms. Proficient in using hospitality management tools and software including Opera, Open Table and GEM. Excellent time management and problem-solving skills, with the ability to collaborate cross-functionally with other departments. Highly organised, detail-oriented, with proven ability of managing multiple tasks and priorities under pressure, while remaining calm and composed. Proactive and solution driven mindset with the ability to anticipate needs and act with discretion and urgency. Passionate about the Soho House ethos and creating unforgettable experiences for our members. Highly organised and detail-oriented, with the ability to manage competing priorities calmly under pressure. Flexibility to work shifts, including occasional evenings, weekends and out-of-hours where the role demands. Benefits… Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Annual Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rates Private Health and Dental Care Weekly Pay Life Assurance Up to 50% Staff Discount on Cowshed & Soho Home In Office Dog Policy on Fridays Season Ticket Loan Christmas Office Closure In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.", "summaryDescription" : "Concierge Manager at Soho House & Co.. Skills: Customer success, Team leadership, Member relations. Lead a team of up to 12 Concierge. Deliver a highly personalised, intuitive, desk-based concierge service", "postedDate" : "2026-06-15T23:29:06.934", "createdAt" : "2026-06-15T23:29:06.934", "lastUpdated" : "2026-06-16T10:02:56.688", "ingestTimestamp" : "2026-06-15T23:29:06.934", "mongoId" : "6a305ff6f292fd229cf83967", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Service delivery", "Booking management", "Reservation management", "Special request handling", "Quality reviews", "Performance reviews", "Coaching", "Onboarding", "Training design", "KPI reporting", "SLA management", "Record keeping", "Data management", "Capacity planning", "Rota management", "Leadership", "Discretion", "Sound judgement", "Customer success", "Team leadership", "Member relations", "Time management", "Problem-solving", "Cross-functional collaboration", "Luxury hospitality", "Concierge services", "Premium member services", "Soho House ethos", "Salesforce", "Opera", "Open Table", "GEM" ], "skillCount" : 32, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 973.8159, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d3e1974d8ee00a0b32c47", "title" : "Concierge", "company" : "Spectrum Retirement Communities, LLC", "industry" : "Hospital And Health Care", "salary" : { "min" : 28500.0, "max" : 36500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Concierge in Westerville, OH, adjusted for the healthcare industry and part-time employment." }, "location" : "Westerville, OH, United States", "locations" : [ "Westerville", "OH", "United States" ], "timestamp" : "2026-06-16T06:36:47.604", "fingerprint" : "02da7482f82276d1b124a360a497e4dfef3b4317dfb7d6b13d1d16d40c9c7757", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/SpectrumRetirementCommunities/3743990013599686-concierge", "externalId" : "3743990013599686", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Westerville", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.1261390,-82.9295287" } ], "locationText" : "Westerville, Ohio, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Greet and direct visitors, Answer incoming phone calls, Transfer calls, Take messages, Respond to resident questions, Respond to family member questions, Respond to concerns, Respond to emergency situations, Handle emergency situations, Monitor lobby cleanliness, Maintain lobby cleanliness, Monitor entrance area cleanliness, Maintain entrance area cleanliness", "communicationSkills" : "Communication skills", "qualificationsBasic" : "High School diploma or equivalent, Experience in an office environment, Answering phones, Customer service experience, Technology skills, Self-motivated, Organized, Professional, Work independently, Handle multiple tasks, Communication skills", "qualificationsPreferred" : "Experience in an office environment, Answering phones, Customer service experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you! Schedule: W, TH, F - 3p-7p & Sat. 7a-7p In this position, your main responsibilities will include: * Greet and direct all visitors to the front desk in a friendly and helpful way. * Answer all incoming phone calls and transfer the calls or take messages as appropriate. * Respond to resident and family member questions and concerns. * Respond to and appropriately handle emergency situations. * Monitor and maintain the cleanliness of the front lobby and entrance area. ## Qualifications To be successful in this position, we believe that you need the following experiences, strengths, and skills: * High School diploma or equivalent is required * Experience in an office environment, answering phones or customer service preferred. * Technology skills are important. * Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time. * Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members. ## Additional Information If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, Daily Pay and discounts through Perk Spot. Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us. Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.", "summaryDescription" : "Concierge at Spectrum Retirement Communities, LLC. Greet and direct visitors. Answer incoming phone calls", "postedDate" : "2026-06-12T15:19:54.000", "createdAt" : "2026-06-14T20:31:24.242", "lastUpdated" : "2026-06-16T06:36:47.604", "ingestTimestamp" : "2026-06-14T20:31:24.242", "mongoId" : "6a2d3e1974d8ee00a0b32c47", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 28500, "salaryAnnualMax" : 36500, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 929.15546, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c946074d8ee00a098a419", "title" : "Concierge", "company" : "The Durst Organization", "industry" : "Real Estate", "salary" : { "min" : 45000.0, "max" : 60000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on market data for an Entry-level Concierge in Astoria, United States, with adjustments for the real estate industry and company size." }, "location" : "1-02 26TH AVENUE, ASTORIA, NY 11102", "locations" : [ "1-02 26TH AVENUE", "ASTORIA", "NY 11102" ], "timestamp" : "2026-06-15T11:44:45.985", "fingerprint" : "6df379e21aad8b3fc2178c1b20d15174e99f6666a56038e6a6299040897f96b4", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/thedurstorganization/jobs/4275057009", "externalId" : "4275057009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Astoria", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7720145,-73.9302673" } ], "locationText" : "Astoria, New York, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Create positive experience, Provide outstanding customer service, Greet residents and guests, Ensure lobby is clean, Ensure entryways are clean, Ensure front desk is clean, Sign for deliveries, Accept service requests, Manage emergencies, Coordinate response with team, Monitor visitor parking, Address resident complaints, Escalate resident complaints", "teamCollaboration" : "Durst emergency response team", "specialRequirements" : "Saturday-Wednesday 3pm-11:30pm", "qualificationsBasic" : "Minimum qualifications met", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world’s most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. We are seeking a Concierge for 10 Halletts Point located in Astoria, Queens. The concierge candidate will create a positive experience by providing outstanding customer service to building residents, guests, and prospects. Candidate is responsible for greeting residents and guests, and will ensure that the lobby, entryways, and front desk are clean and organized at all times; sign for deliveries and packages; and accept service requests from residents. Responsibilities will also include managing emergencies and coordinating response with the Durst emergency response team members until first responders arrive. In addition, candidate will monitor visitor parking (where applicable), and address any complaints from residents and escalate them appropriately. The shift and schedule for this position will be: Saturday-Wednesday 3pm-11:30pm (Days off Thursday walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 30lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization’s mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants’ lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED ‘”AS IS” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.", "summaryDescription" : "Concierge at The Durst Organization. Create positive experience. Provide outstanding customer service", "postedDate" : "2026-06-14T08:33:41.359", "createdAt" : "2026-06-14T08:33:41.359", "lastUpdated" : "2026-06-15T11:44:45.985", "ingestTimestamp" : "2026-06-14T08:33:41.359", "mongoId" : "6a2c946074d8ee00a098a419", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 60000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 920.5683, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8d8374d8ee00a0979318", "title" : "Manager, Engineering, Secure Build", "company" : "Docker", "industry" : "Engineering", "salary" : { "min" : 244550.0, "max" : 392150.0, "currency" : "CAD", "frequency" : "Yearly" }, "location" : "Canada", "locations" : [ "Canada", "United States" ], "timestamp" : "2026-06-15T09:06:07.262", "fingerprint" : "95dd1e226858c9321905110684e1b43f4f765cffd0ccdf63b8903dffebe8d61e", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/docker/a6eb0b73-d10e-4d2c-8f94-173f5584bef8/application", "externalId" : "a6eb0b73-d10e-4d2c-8f94-173f5584bef8", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Canada", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "Canada", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "technicalSkills" : "Go, Docker, Kubernetes", "professionalSkills" : [ "Delivery ownership", "Operational excellence", "Technical direction", "Team growth", "Performance management", "Cross-functional alignment" ], "hardSkillsList" : [ "Build systems operation", "Secure build infrastructure", "Micro-VM sandbox execution" ], "softSkillsList" : [ "Leadership", "Mentoring" ], "hardSkills" : [ { "name" : "Build systems operation", "level" : "intermediate" }, { "name" : "Secure build infrastructure", "level" : "intermediate" }, { "name" : "Micro-VM sandbox execution", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Mentoring" } ], "majorSkills" : "Secure build, CI/CD, Cloud infrastructure", "majorSkillsList" : [ "Secure build", "CI/CD", "Cloud infrastructure" ], "coreResponsibilities" : "Lead senior engineers, Operate build systems, Build secure build infrastructure, Own delivery, Turn roadmap into plan, Execute predictably, Get team process right, Partner with Product, Turn strategy into roadmap, Stay deep in technical work, Be active in design, Be hands-on in code, Set team technical direction, Give team room to own, Be accountable for reliability, Ensure operational excellence, Own engineer growth, Own engineer development, Own engineer performance, Hire to strengthen team, Work across wider org, Align the team, Shield team from churn, Hold registry mechanics", "teamCollaboration" : "Partnering with Product; Work across wider org; Cross-functional alignment", "projectManagementSkills" : [ "Roadmap planning", "Delivery planning" ], "domainKnowledge" : "Container builds; Secure CI; Build runner; Micro-VM sandbox; Supply chain security; Build pipeline security; Regulated environments; Air-gapped environments", "domainList" : [ "container-builds", "secure-ci", "build-runner", "micro-vm-sandbox", "supply-chain-security", "build-pipeline-security", "regulated-environments", "air-gapped-environments" ], "domainSpecificKnowledge" : [ "Container builds", "Secure CI", "Build runner", "Micro-VM sandbox", "Supply chain security", "Build pipeline security", "Regulated environments", "Air-gapped environments" ], "toolProficiency" : [ "Docker Build Cloud", "Docker Hub" ], "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Training stipend; Conferences; Courses; Classes", "problemSolvingSkills" : "Unblocking", "specialRequirements" : "On-call rotation", "outcomesObjectives" : "Deliver against roadmap; Operate production systems reliably; Grow engineers in capability; Grow engineers in number", "qualificationsBasic" : "Experience operating production infrastructure, On-call, Incident response, SLOs, High-traffic services healthy, Leading distributed remote-first team, Written and verbal communication, Habit of staying close to customers, Hands-on familiarity with Go", "qualificationsPreferred" : "Deep understanding of supply-chain security", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. The Secure Build team builds and operates the infrastructure behind Docker's container builds. The team owns and runs Docker Build Cloud and Docker's Hub build systems, which run millions of builds a year for hundreds of organisations, and is building the next generation of that: secure, sandboxed CI that isolates each build step and produces hardened images with strong, verifiable provenance, including for customers in regulated and air-gapped environments. A current focus is a hardened build runner that executes each workflow step inside its own micro-VM sandbox. We're looking for an Engineering Manager to lead this team. It's a small, very senior group that recently came together, with strong technical leadership spread across it. You'll own the team's delivery, growth, and operational excellence, keep its high-scale production systems healthy, and be a real part of setting the team's technical direction alongside the engineers who lead on different parts of the system. THE KIND OF PERSON WE'RE LOOKING FOR The successful candidate leads first. They're an experienced engineering manager at their best turning a senior team into a high-performing, value-delivering part of the wider Docker org: getting the process and team mechanics right, partnering well with Product, and navigating the personalities on and around the team. What sets them apart is that they stay deep in the technical work rather than steering from a distance. They're active in technical design and in the PRs, they help shape the technical direction, and they're happy to pick up code where it moves things forward. We're not after a 50-50 player-coach, and we're not after someone who's left the engineering behind either; the balance tilts to leading, but they're hands-on enough to be properly in the detail with the team. The team has strong technical leadership across it, and direction is set together rather than by any one person, so this isn't about being the best engineer in the room or the deepest supply-chain-security expert. It's about being engaged and credible enough to be a real part of how the team sets its direction, not standing apart from it. They care about security broadly: how modern attacks actually work, the OWASP Top 10, and where a build pipeline is exposed. They lead through judgement, unblocking, and direction-setting rather than process for its own sake, because that's what a senior, autonomy-heavy team responds to. They're comfortable owning the operational reality of production systems and on-call, and they're energised rather than thrown by ambiguity. Above all they care about growing the engineers around them and shipping something customers actually trust. RESPONSIBILITIES: - Lead a team of senior engineers operating Docker Build Cloud and Hub's build systems and building Docker's next generation of secure build infrastructure. - Own delivery: turn an ambiguous, high-stakes roadmap, including time-bound commitments to regulated and federal customers, into a concrete plan the team can execute predictably. - Get the team's process and mechanics right, and partner closely with Product to turn strategy into a roadmap the team believes in. - Stay deep in the technical work: active in design discussions and code review, hands-on in the code where it helps, rather than steering from a distance. - Be a real part of setting the team's technical direction, working with the engineers who lead on different parts of the system, while giving the whole team room to own technical decisions. - This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed. - Be accountable for the reliability and operational excellence of the team's production services, including a healthy, humane on-call rotation. - Own the growth, development, and performance of each engineer on the team, and hire to strengthen it. - Work across the wider org - Product, sales, commercial and legal, the Hub/registry team, and security - to align the team and shield it from churn. - Hold a high bar for engineering excellence and raise the team's security hygiene. QUALIFICATIONS - 5+ years managing high-performing engineering teams, including engineers at or above their own level of technical seniority, with a track record of growing and retaining senior individual contributors. - 8+ years of professional, hands-on, full-time software engineering experience in backend, infrastructure, or platform engineering. - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience - A leader first: strong on team process and mechanics, on partnering with Product, and on reading and navigating the personalities on and around a team to make it more than the sum of its parts. - Comfortable inheriting a team they didn't build: earning the trust of experienced engineers, and owning the full range of performance conversations, including the difficult ones, fairly and directly. - Technically deep and still hands-on: recent enough engineering chops to be active in design and code review, be a real part of setting technical direction with the team, and write code where it helps. Not the best engineer in the room or the deepest domain expert, but not a manager who's left the technical detail behind either. - A strong interest in security: how recent attacks have actually worked, the OWASP Top 10, and the build threat model. Familiarity with software supply chain security (SLSA, in-toto, provenance, signing such as cosign, SBOMs, vulnerability scanning) is valued, but we care more about security instinct and appetite than a checklist of tools. - Understanding of CI/CD and build-system internals, container images and image hardening, and OCI registry mechanics. - Experience operating production infrastructure: on-call, incident response, SLOs, and the realities of keeping high-traffic services healthy. - Comfortable leading a distributed, remote-first team across European and US time zones, with a high degree of autonomy. - Strong written and verbal communication, and a habit of staying close to customers. - Hands-on familiarity with Go is a plus; it's the team's primary language. WHAT TO EXPECT FIRST 30 DAYS Get to know the team, the systems, and the commitments before changing anything. Build relationships with each engineer, understand the roadmap and what the team is building, and get hands-on enough with Build Cloud and the inherited systems to understand the on-call load you're taking on. FIRST 90 DAYS. Own the delivery plan with the team and Product. Get the on-call rotation to a healthy, sustainable place. Be the team's point of contact across the wider org. ONE YEAR OUTLOOK The team is delivering against its roadmap and operating its production systems reliably, the on-call and delivery cadence are sustainable, and the team is growing both in capability and in number. Docker considers visa sponsorship on a case-by-case basis based on business needs. Perks - Freedom & flexibility; fit your work around your life - Designated quarterly Whaleness Days plus end of year Whaleness break - Home office setup; we want you comfortable while you work - 16 weeks of paid Parental leave (after 6 months of employment) - Technology stipend equivalent to $100 USD net/month - PTO plan that encourages you to take time to do the things you enjoy - Training stipend for conferences, courses and classes - Equity; we are a growing start-up and want all employees to have a share in the success of the company - Docker Swag - Medical benefits, retirement and holidays vary by country - Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE", "summaryDescription" : "Manager, Engineering, Secure Build at Docker. Skills: Secure build, CI/CD, Cloud infrastructure. Lead senior engineers. 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As the only Relais & Châteaux property in the state, Quercus offers an intimate, all-inclusive stay centered on exceptional service, nature, and seasonal cuisine. With just four private cabins, the property delivers a highly personalized guest experience, complemented by curated outdoor activities, wellness offerings, and a dynamic culinary program at Uberto led by acclaimed chef Ryan Smith. At Quercus, we are committed to thoughtful hospitality, attention to detail, and creating meaningful, memorable experiences rooted in a strong sense of place. We are seeking a professional and guest-focused Concierge to join our team at Quercus in Gay, United States. As a Concierge, you will be the first point of contact for our guests, providing exceptional service and support to ensure their needs are met with efficiency and care. This role requires someone who is organized, detail-oriented, and committed to delivering outstanding customer experiences while managing multiple requests simultaneously. * Greet and welcome guests with professionalism and warmth, providing assistance with inquiries and requests * Manage and coordinate a variety of guests requests, including reservations, transportation arrangements, dining, and activity planning * Respond promptly to phone, email, and in-person inquiries, ensuring all requests are documented and prioritized appropriately * Coordinate with external vendors, service providers, and partners to fulfill requests and resolve issues * Maintain detailed records and databases of guest preferences, requests, and service history * Troubleshoot and resolve guest concerns with professionalism and empathy, escalating complex issues when necessary * Manage schedules and calendars to optimize service delivery and ensure timely follow-up on all requests * Perform administrative tasks including correspondence, data entry, and report preparation * Uphold the highest standards of confidentiality and discretion in all client interactions ## Qualifications * Proven customer service experience in a hospitality, corporate, or luxury service environment * Excellent verbal and written communication skills with the ability to interact professionally with diverse clientele * Strong organizational and time management skills with the ability to multitask and prioritize effectively * Proficiency with computer systems, reservation software, and office technology platforms * Problem-solving abilities and resourcefulness in addressing guests needs and concerns * Attention to detail and accuracy in managing requests and maintaining records * Professional demeanor with a guest-focused mindset and commitment to service excellence * Ability to work independently and as part of a team in a fast-paced environment ## Additional Information * Part to full time position, based on experience and availability. * Competitive hourly rate (plus tips). * Health insurance benefits for full time employees. * Possibility of acommodations / shared accommodations. * Opportunity for growth within an evolving hospitality program.", "summaryDescription" : "Concierge at Quercus. Skills: Customer service, Guest relations. Greet and welcome guests. Provide assistance with inquiries", "postedDate" : "2026-06-11T21:37:50.000", "createdAt" : "2026-06-15T21:41:12.989", "lastUpdated" : "2026-06-16T07:02:06.465", "ingestTimestamp" : "2026-06-15T21:41:12.989", "mongoId" : "6a304fcef292fd229ceea274", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42500, "salaryAnnualMax" : 57500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer service", "Guest relations", "Time management", "Multitasking", "Prioritization", "Luxury service environment", "Hospitality", "Reservation software", "Office technology platforms" ], "skillCount" : 9, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 841.1856, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2aa5a374d8ee00a06b5dd2", "title" : "Building Security Officer", "company" : "Golden State", "salary" : { "min" : 23.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Francisco, CA, United States", "locations" : [ "San Francisco", "CA", "United States" ], "certifications" : [ "California guard card" ], "timestamp" : "2026-06-14T20:45:17.790", "fingerprint" : "2a4e20a7a1405e2dc9ea06acfbe48dabd0199261f5ef6c6ed83652e5e6aa30e1", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/goldenstate/jobs/7719594", "externalId" : "7719594", "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "hardSkillsList" : [ "Incident reporting", "Crowd control" ], "hardSkills" : [ { "name" : "Incident reporting", "level" : "intermediate" }, { "name" : "Crowd control", "level" : "intermediate" } ], "majorSkills" : "Security operations, Access control, CCTV monitoring", "majorSkillsList" : [ "Security operations", "Access control", "CCTV monitoring" ], "coreResponsibilities" : "Tour post periodically, Operate CCTV systems, Monitor CCTV systems, Assist HR with data review, Handle disturbances, Write incident reports, Meet with security supervisor, Tour facility examining doors, Ensure gates are secured, Assist with crowd control, Answer alarms, Investigate disturbances, Work across lines of business, Maintain expertise in security technologies, Run access control reports", "teamCollaboration" : "Internal and external partners; Law enforcement agencies; Retail tenants; Office tenants", "domainKnowledge" : "Sports and entertainment security", "domainList" : [ "sports-and-entertainment-security" ], "domainSpecificKnowledge" : [ "Sports and entertainment security" ], "toolProficiency" : [ "CCTV systems", "Access control systems" ], "documentationSkills" : "Incident reports", "problemSolvingSkills" : "Troubleshoot disturbances", "specialRequirements" : "On-call status, Work nights, Work weekends, Work holidays", "outcomesObjectives" : "Ensure unparalleled fan experience; Ensure unparalleled client experience", "qualificationsBasic" : "3+ years security experience, Active California guard card, Ability to read documents, Ability to complete written reports, Ability to work extended hours", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About the Position We are looking for hardworking and committed security professionals to protect Chase Center and the surrounding 11-acre complex. In this position, you will collaborate with an extensive group of internal and external partners, including our guests, clients, facility operations, law enforcement agencies, and our retail and office tenants. We are excited about our new arena and need to build out our security team to ensure we are providing an unparalleled experience to our fans and clients. This position reports to the Building Shift Security Supervisor on duty. This is an excellent opportunity to share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication! This is a full-time position based onsite in San Francisco, CA. Key Responsibilities Tour post periodically to ensure safety of patrons, staff, vendors, participants and others on premises Operate and monitor all CCTV and access control systems within the command center in an efficient manner ensuring that all work performed within departmental operating practices/procedures Assist the human resources department with the review of recorded data Handle any disturbances or problems that arise during events at the facility Write incident reports and meet with security supervisor to review procedures Tour facility examining doors, windows and gates to ensure they are secured Assist with crowd control inside and outside of premises, including during evacuations caused by fires, storms, riots and other emergencies Answer alarms and investigate disturbances Assist and work across all lines of business within the organization Research and maintain expertise in the latest security technologies Run access control reports when necessary Perform other duties as assigned Required Skills and Experience 3+ years of hands-on security experience Possess an active California guard card Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to complete written reports and correspondence Ability to work extended hours including nights, weekends, on-call status, and holidays as necessary Available Shifts Swing Shift: 3:30 PM - 12:00 AM Grave Shift: 11:30 PM - 8:00 AM Compensation $23.00 per hour + Bonus Comprehensive Medical, Dental and Vision benefits for employees and dependents Employer 401K match Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves Warriors home tickets, team store discount and more! Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Golden State is an equal opportunity employer. We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Want to learn more about who we are and what we value? Visit www.warriors.com/employment Please refer to our California Privacy Notice for more information about how we process your personal information, and your data protection rights.", "summaryDescription" : "Building Security Officer at Golden State. Skills: Security operations, Access control, CCTV monitoring. Tour post periodically. Operate CCTV systems", "postedDate" : "2026-06-11T22:32:54.186", "createdAt" : "2026-06-11T22:32:54.186", "lastUpdated" : "2026-06-14T20:45:17.790", "ingestTimestamp" : "2026-06-11T22:32:54.186", "mongoId" : "6a2aa5a374d8ee00a06b5dd2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 47840, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Incident reporting", "Crowd control", "Security operations", "Access control", "CCTV monitoring", "Sports and entertainment security", "California guard card", "CCTV systems", "Access control systems" ], "skillCount" : 9, "jobCategory" : "other", "jobSubcategory" : "security", "dataQualityScore" : 1.0, "_score" : 838.45044, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2cb20874d8ee00a09df02b", "title" : "Concierge Security Engineer", "industry" : "IT", "salary" : { "min" : 135000.0, "max" : 185000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Concierge Security Engineer in Australia, adjusted for the cybersecurity industry and remote work." }, "location" : "Australia", "locations" : [ "Australia" ], "certifications" : [ "CISSP", "Security qualifications" ], "timestamp" : "2026-06-16T06:40:39.949", "fingerprint" : "b79844ebdf081ccef0e986806a291cd913acf5987f87f55093fd87a7dce6f3ee", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/jobgether/17470aa1-a38f-4a89-a26a-b8d164cbdfc0/apply", "externalId" : "17470aa1-a38f-4a89-a26a-b8d164cbdfc0", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Australia", "continent" : "oc", "workMode" : "remote" } ], "locationText" : "Australia", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Python, Bash, PowerShell, Active Directory, Windows Server, Cloud infrastructure", "professionalSkills" : [ "Stakeholder management", "Problem-solving" ], "hardSkillsList" : [ "Log analysis", "System output analysis", "Security alert analysis", "Scripting" ], "softSkillsList" : [ "Customer-oriented" ], "hardSkills" : [ { "name" : "Log analysis", "level" : "intermediate" }, { "name" : "System output analysis", "level" : "intermediate" }, { "name" : "Security alert analysis", "level" : "intermediate" }, { "name" : "Scripting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer-oriented" } ], "majorSkills" : "Cybersecurity, Network security, Information security, Cloud security", "majorSkillsList" : [ "Cybersecurity", "Network security", "Information security", "Cloud security" ], "coreResponsibilities" : "Act as technical liaison, Maintain trusted relationships, Analyze log data, Analyze system outputs, Analyze security alerts, Identify risks, Identify anomalies, Support customers diagnosing issues, Respond to technical requests, Collaborate with analysts, Collaborate with customer success, Deliver high-quality service, Communicate technical findings, Mentor junior analysts, Support junior analyst development, Manage enterprise security infrastructure, Support enterprise security infrastructure, Contribute to incident response, Contribute to threat containment, Contribute to security improvements", "teamCollaboration" : "Internal security analysts; Customer success teams; Global team", "domainKnowledge" : "Enterprise security tools; Enterprise IT environments; Log analysis; System data analysis", "domainList" : [ "enterprise-security-tools", "enterprise-it-environments", "log-analysis", "system-data-analysis" ], "domainSpecificKnowledge" : [ "Enterprise security tools", "Enterprise IT environments", "Log analysis", "System data analysis" ], "toolProficiency" : [ "Firewalls", "IDS", "IPS", "Antivirus", "Proxies", "Content filtering", "Cloud-based security platforms" ], "communicationSkills" : "Communicate findings", "continuousLearning" : "Learning and development; Training resources", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Deliver high-quality service", "qualificationsBasic" : "3+ years cybersecurity experience, 3+ years network security experience, 3+ years information security experience, Analyze and interpret logs, Analyze system data, Experience with Python, Experience with Bash, Experience with PowerShell", "qualificationsPreferred" : "System administration experience, Network administration experience, Cloud administration experience, CISSP certification, Other security qualifications", "remoteFriendly" : true, "workSiteFlexibility" : "Flexible", "rawDescription" : "## Accountabilities Act as the main technical liaison for assigned customers and maintain strong, trusted relationships Analyze log data, system outputs, and security alerts to identify risks and anomalies Support customers in diagnosing security issues and responding to technical requests Collaborate with internal security analysts and customer success teams to deliver high-quality service Communicate complex technical findings in a clear and accessible way to non-technical stakeholders Mentor junior analysts and support their technical and professional development Manage and support enterprise security infrastructure using cloud-based security platforms Contribute to incident response, threat containment, and ongoing security improvements Requirements: 3+ years of experience in cybersecurity, network security, or information security roles Additional experience in system administration, network administration, or cloud administration is highly desirable Strong understanding of enterprise security tools (firewalls, IDS/IPS, antivirus, proxies, content filtering) Solid knowledge of enterprise IT environments (Active Directory, LDAP, Windows Server, cloud infrastructure) Ability to analyze and interpret logs and system data across multiple platforms Experience with scripting languages such as Python, Bash, or PowerShell Strong communication and stakeholder management skills Customer-oriented mindset with a proactive and problem-solving attitude Ability to work independently while collaborating effectively in a global team Certifications such as CISSP or other security qualifications are a plus Benefits: Competitive annual base salary (aligned with experience and role level) Variable incentive compensation and performance-based bonuses Employee equity participation program Comprehensive private healthcare, dental, and mental health coverage Flexible working arrangements and generous paid time off Paid volunteer days and wellbeing support programs Learning and development opportunities with dedicated training resources Parental leave and family support benefits Inclusive, global work environment with strong career growth opportunities ## Additional Information How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1", "summaryDescription" : "Concierge Security Engineer. Skills: Cybersecurity, Network security, Information security, Cloud security. Act as technical liaison. Maintain trusted relationships", "postedDate" : "2026-06-09T13:27:58.806", "createdAt" : "2026-06-09T13:27:58.806", "lastUpdated" : "2026-06-16T06:40:39.949", "ingestTimestamp" : "2026-06-14T21:18:12.793", "mongoId" : "6a2cb20874d8ee00a09df02b", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Log analysis", "System output analysis", "Security alert analysis", "Scripting", "Customer-oriented", "Cybersecurity", "Network security", "Information security", "Cloud security", "Stakeholder management", "Problem-solving", "Enterprise security tools", "Enterprise IT environments", "System data analysis", "CISSP", "Security qualifications", "Firewalls", "IDS", "IPS", "Antivirus", "Proxies", "Content filtering", "Cloud-based security platforms" ], "skillCount" : 23, "jobCategory" : "engineering", "jobSubcategory" : "software", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 831.09314, "daysOld" : 6, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Cybersecurity", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307656f292fd229c018886", "title" : "Pediatrician - Concierge/Members-Only - Part Time", "company" : "Sollis Health", "industry" : "Healthcare", "salary" : { "min" : 150000.0, "max" : 250000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimation is based on the market baseline for a Pediatrician in Palm Beach, adjusted for mid-seniority and part-time employment in the healthcare industry." }, "location" : "324 Royal Palm Way #100, Palm Beach, FL 33480", "locations" : [ "324 Royal Palm Way #100", "Palm Beach", "FL 33480" ], "certifications" : [ "American Board of Pediatrics Board Certification", "DEA license" ], "timestamp" : "2026-06-16T10:34:25.186", "fingerprint" : "e7fb5b577e45123c8aa20437af61c2f0b0114160ac82f4c7b893e10095f1ea09", "source" : "greenhouse", "language" : "en", "applyUrl" : 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families about health, Educate families about wellness, Educate families about preventive care, Diagnose illnesses, Diagnose injuries, Diagnose medical conditions, Treat illnesses, Treat injuries, Treat medical conditions, Prescribe medications, Prescribe treatments, Manage ongoing care for chronic conditions, Educate parents on health maintenance, Educate parents on disease prevention, Educate parents on child development, Offer guidance on nutrition, Offer guidance on safety, Offer guidance on behavioral issues, Address parent concerns, Address parent questions, Maintain accurate medical records, Maintain detailed medical records, Document patient histories, Document examination findings, Document treatment plans, Work with Medical Director, Work with clinical team, Maintain policies, Implement policies, Ensure high-quality patient care, Partner with Sollis providers, Deliver comprehensive care, Represent Sollis at events, Collaborate with Care Navigation team, Build list of 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This unique opportunity combines clinical excellence with entrepreneurial spirit, as you’ll be instrumental in creating and implementing patient care protocols, developing relationships with families, and contributing to the overall vision of our organization. An exciting, part-time opportunity (~20 hours/week) to build and grow our pediatric practice at Sollis—with a clear path to a full-time role as your panel expands!! Responsibilities: Provide comprehensive, personalized medical care to children from infancy through adolescence. This includes routine check-ups, urgent care, and preventive health services. Assist in development of our concierge pediatric care model, including creating patient care protocols, service offerings, training for Nurses and other ancillary staff, and operational workflows. Educate families about health, wellness, and preventive care, fostering a proactive approach to pediatric health. Diagnose and treat a variety of illnesses, injuries, and medical conditions. Prescribe medications and treatments and manage ongoing care for chronic conditions. Educate parents and guardians on health maintenance, disease prevention, and child development. Offer guidance on topics such as nutrition, safety, and behavioral issues. Address and discuss any concerns or questions parents may have about their child’s health. Maintain accurate and detailed medical records for each patient. Document patient histories, examination findings, and treatment plans in our EMR. Work with the Medical Director and clinical team to maintain and implement policies, ensuring consistent, high-quality patient care. Partner with our team of Sollis providers to deliver comprehensive care for pediatric patients. Represent Sollis at local membership and marketing events Collaborate with the Care Navigation team to build up our list of pediatric specialist medical partner options. Coordinate with local hospitals for patient admissions and ongoing care as needed. Cultivate strong, trust-based relationships with patients and their families, offering an exceptional level of service and attention to their unique needs. Performs related duties as requested Experience We believe extraordinary people come from a variety of backgrounds, but ideally, we would expect that you have: Medical Degree from an Accredited Medical School. Physician state license and ability to practice in Florida American Board of Pediatrics Board Certification required. 3+ years' experience as a pediatric physician in a hospital or physician practice. DEA license required. About Sollis Health Sollis Health is the first and only medical membership that’s on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. Our members never wonder if it’s a “real” emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that’s all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.", "summaryDescription" : "Pediatrician - Concierge/Members-Only - Part Time at Sollis Health. Skills: Pediatric primary care, Concierge care model, Patient relationship building. Provide comprehensive medical care. 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Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours. What you’ll do Walk around the building checking CCTV, fire doors and communal areas Greeting customers and visitors, picking up repairs or cleaning The first line of support for our customers when our wider team or their own support network isn’t around to help! Monitor and respond to incidents calmly, quickly and fairly Work with colleagues and partners to manage anti-social behaviour Complete Admin associated with role Why join us This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s Great Places to Work! You have Calm under pressure with great communication skills Passion and experience in supporting others, either personally or professionally Good judgement and clear communication You recognise when things are about to go wrong and are confident intervening in a sensitive way. To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage! Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work . The practical bits Working Saturday and Sunday on a 4-week (rolling) rota between the hours of 8 am - 4pm and 3am - 11pm Although you’ll work nights / lone work, we do get together regularly in the daytime for training and team meetings Able to use technology to monitor CCTV, update records and communicate with colleagues You’ll need an Enhanced DBS check done (we pay for it) What’s in it for you? 34 days leave increasing to 39 (including bank hols and a “me day”) Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more Find out more Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply . Sometimes we close a job early, so don’t delay or you might miss out. 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Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job! Here at Home Group, we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours. What you’ll do Walk around the building checking CCTV, fire doors and communal areas Greeting customers and visitors, picking up repairs or cleaning The first line of support for our customers when our wider team or their own support network isn’t around to help! Monitor and respond to incidents calmly, quickly and fairly Work with colleagues and partners to manage anti-social behaviour Why join us This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work! You have Calm under pressure with great communication skills Passion and experience in supporting others, either personally or professionally Good judgement and clear communication You recognise when things are about to go wrong and are confident intervening in a sensitive way. To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage! Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits Travel between two properties within Southampton Working 9 hours per night, 4 on 4 off Although you’ll work nights / lone work, we do get together regularly in the daytime for training and team meetings Able to use technology to monitor CCTV, update records and communicate with colleagues You’ll need an Enhanced DBS check done (we pay for it) What’s in it for you? 34 days leave, pro-rated (including bank holidays and a “me day”) Paid time off for volunteering Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies Career path with development and an excellent training package Excellent benefits and rewards including supermarket discounts and travel expenses Find out more Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply . Roles can close early, so don’t wait. 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Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job! Here at Home Group we look after vulnerable customers, but also those with ongoing support needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours. What you’ll do Walk around the building checking CCTV, fire doors and communal areas Greeting and signing in customers and visitors, picking up repairs or cleaning The first line of support for our customers when our wider team or their own support network isn’t around to help! Monitor and respond to incidents calmly, quickly and fairly Work with colleagues and partners to manage anti-social behaviour Why join us This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work! You have Calm under pressure with great communication skills Passion and experience in supporting others, either personally or professionally Good judgement and clear communication You recognise when things are about to go wrong and are confident intervening in a sensitive way. To get from A to B, you’ll need a valid driving licence and a vehicle insured for business purposes. The great news is that we’ll pay your mileage! Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits Travel between our three sites across Bath. Working Monday to Sunday on a week 1/ week 2 (rolling) rota between the hours of 9 pm and 7:30 am Although you’ll work nights (lone work), we do get together regularly in the daytime for training and team meetings Able to use technology to monitor CCTV, update records and communicate with colleagues You’ll need an Enhanced DBS check done (we pay for it) What’s in it for you? 34 days leave increasing to 39 (including bank hols and a “me day”) Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more Find out more Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply . Roles can close early, so don’t wait. 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Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job! Here at Home Group, we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours. What’s in it for you? 34 days leave, pro-rated (including bank holidays and a “me day”) Paid time off for volunteering Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies Career path with development and an excellent training package Excellent benefits and rewards including supermarket discounts and travel expenses What you’ll do Walk around the building checking CCTV, fire doors and communal areas Greeting customers and visitors, picking up repairs or cleaning The first line of support for our customers when our wider team or their own support network isn’t around to help! Monitor and respond to incidents calmly, quickly and fairly Work with colleagues and partners to manage anti-social behaviour Why join us This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work! You have Calm under pressure with great communication skills Passion and experience in supporting others, either personally or professionally Good judgement and clear communication You recognise when things are about to go wrong and are confident intervening in a sensitive way. To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage! Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits Although you’ll work nights / lone work, we do get together regularly in the daytime for training and team meetings Able to use technology to monitor CCTV, update records and communicate with colleagues You’ll need an Enhanced DBS check done (we pay for it) Find out more Click APPLY NOW to see our Housing Concierge job description , find out about us and for help to apply . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk Hartlepool (Greenwood Road)", "summaryDescription" : "Housing Concierge at Home Group", "createdAt" : "2026-06-14T06:07:18.011", "lastUpdated" : "2026-06-15T11:39:11.246", "ingestTimestamp" : "2026-06-14T06:07:18.011", "mongoId" : "69e1e3852beec4dd3d1d0edc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Vulnerable customer support", "Complex care needs" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 823.79865, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c79f174d8ee00a0943c6a", "title" : "Executive Concierge", "company" : "Bozzuto", "industry" : "Real Estate", "salary" : { "min" : 53000.0, "max" : 54000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Baltimore, MD, 21202", "locations" : [ "Baltimore", "MD", "21202" ], "timestamp" : "2026-06-15T23:54:18.789", "fingerprint" : "e190838a87a52fd468de04e89f9af9a33e959fb2331099db562ee268d971343d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.bozzuto.com/careers/job-search/5253491008/?gh_jid=5253491008", "externalId" : "5253491008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Baltimore", "state" : "Maryland", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.2908816,-76.6107590" } ], "locationText" : "Baltimore, Maryland, United States", "professionalSkills" : [ "Customer service", "Sales", "Leasing" ], "hardSkillsList" : [ "Sales closing", "Lead generation" ], "hardSkills" : [ { "name" : "Sales closing", "level" : "intermediate" }, { "name" : "Lead generation", "level" : "intermediate" } ], "majorSkills" : "Sales, Customer service, Leasing", "majorSkillsList" : [ "Sales", "Customer service", "Leasing" ], "coreResponsibilities" : "Greet and assist residents and prospective residents, Conduct property tours, Process lease applications, Collect rent payments, Respond to resident inquiries, Maintain resident records, Assist with resident events, Perform move-in and move-out inspections", "teamCollaboration" : "Property management team", "domainKnowledge" : "Fair Housing laws", "domainList" : [ "fair-housing-laws" ], "domainSpecificKnowledge" : [ "Fair Housing laws" ], "toolProficiency" : [ "Property management software" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Conflict resolution", "specialRequirements" : "Weekend availability", "outcomesObjectives" : "Achieve leasing goals; Maintain high resident satisfaction", "qualificationsBasic" : "High school diploma or GED, 1 year of experience in customer service, Valid driver's license", "qualificationsPreferred" : "Associate's degree, Experience in property management software", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members. Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary. Primary Responsibilities: The role of Executive Concierge is one of both doing and leading. You and each of your team members are empowered to make first and lasting impressions with all prospects and residents. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships and you are a role model for others who need to do the same. Your natural ability to strike up a conversation and make people feel “at home” is what drives excellence in resident services. You enjoy personalizing every interaction and consider it a challenge to learn the names and favorite things of all of your customers (that goes for four-legged residents too). As an Executive Concierge, your primary responsibilities include: Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto Coaching, mentoring and providing training to other members of the resident services team Solving problems and providing timely assistance to residents and prospects with care Planning and executing meaningful events and activities that engage residents and foster a sense of community Building brand loyalty and achieving resident retention goals by ensuring a consistently positive experience and a meticulously cared for community Generating awareness, interest and excitement via social media Encouraging happy customers to share the love by writing reviews on social networking sites Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators Working weekends or evenings depending on the shift You Create Value by: Building a motivating environment that encourages your team to give their very best Stepping in and taking responsibility for leading when the PM/APM is not present Engaging people in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home Solving problems for your customers and treating them like you would your best friend Meticulously following up with everyone Playing an active role in making certain the community is impeccable Jumping in and covering for team members when needed Seeking out opportunities to enhance the customer’s experience What You Bring to Us: 2+ years’ experience in a hospitality, retail, travel or hotel environment Proficient in leveraging social media platforms such as Facebook and Instagram, and a passion to create and deliver engaging and distinctive content. Outstanding communication skills, both written and verbal A sharp professional appearance Competent with various software, apps and computer programs An eye for detail and a knack for anticipating a customer’s needs A customer-focused mentality Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!) This position is eligible for additional bonus opportunities. Salary Range $53,000—$54,000 USD When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness. Working on our team and in this position, you can expect: Competitive compensation. Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price. Paid leave. We provide 20 days of paid time off plus holidays. Retirement planning. We offer a 401k program with a company match. Tuition reimbursement. Plus, many other programs to support career development and growth. A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures. Bozzuto is proudly an Equal Opportunity Employer. Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.", "summaryDescription" : "Executive Concierge at Bozzuto. Skills: Sales, Customer service, Leasing. Greet and assist residents and prospective residents. Conduct property tours", "postedDate" : "2026-06-14T19:09:13.935", "createdAt" : "2026-06-14T19:09:13.935", "lastUpdated" : "2026-06-15T23:54:18.789", "ingestTimestamp" : "2026-06-14T19:09:13.935", "mongoId" : "6a2c79f174d8ee00a0943c6a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 53000, "salaryAnnualMax" : 54000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Sales closing", "Lead generation", "Sales", "Customer service", "Leasing", "Fair Housing laws", "Property management software" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Lead", "dataQualityScore" : 0.7777778, "_score" : 816.74054, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.92 }, { "id" : "6a307036f292fd229cff201f", "title" : "Evening Community Care Associate (Resident Concierge)", "company" : "Bozzuto", "industry" : "Real Estate", "salary" : { "min" : 48000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Washington, DC, 20001", "locations" : [ "Washington", "DC", "20001" ], "certifications" : [ "Valid driver's license" ], "timestamp" : "2026-06-16T10:43:44.159", "fingerprint" : "fae3ba8a1e8525eedf6d6e8022822a0eb2e13494bf1699b8681fb034286d3df2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.bozzuto.com/careers/job-search/5230014008/?gh_jid=5230014008", "externalId" : "5230014008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington, District of Columbia, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Customer service", "Sales", "Marketing" ], "hardSkillsList" : [ "Leasing", "Sales closing", "Customer relationship management" ], "hardSkills" : [ { "name" : "Leasing", "level" : "intermediate" }, { "name" : "Sales closing", "level" : "intermediate" }, { "name" : "Customer relationship management", "level" : "intermediate" } ], "majorSkills" : "Customer service, Sales, Leasing", "majorSkillsList" : [ "Customer service", "Sales", "Leasing" ], "coreResponsibilities" : "Greet and assist residents and visitors, Answer phones and direct calls, Provide information about the community, Assist with resident requests and concerns, Process move-ins and move-outs, Conduct property tours for prospective residents, Assist with leasing activities, Maintain community appearance and cleanliness, Handle package deliveries and mail, Respond to emergencies and provide assistance", "teamCollaboration" : "Work with leasing team; Coordinate with maintenance staff", "domainKnowledge" : "Property management; Real estate leasing", "domainList" : [ "property-management", "real-estate-leasing" ], "domainSpecificKnowledge" : [ "Property management", "Real estate leasing" ], "toolProficiency" : [ "Yardi software" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Problem resolution", "outcomesObjectives" : "Maintain high resident satisfaction; Achieve leasing goals", "qualificationsBasic" : "High school diploma or GED, 1 year of experience in customer service, Valid driver's license", "qualificationsPreferred" : "Associate's degree or higher, Experience in property management, Experience with Yardi software", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members. Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary. Primary Responsibilities: As the Evening Community Care Associate (Resident Concierge), you’re the first person prospects and residents meet when they come home. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships. Your natural ability to strike up a conversation and make people feel “at home” is what enables you to excel. You enjoy personalizing every interaction. That’s why you know the names and favorite things of all of your customers (including the four-legged ones). As a Evening Community Care Associate (Resident Concierge), your primary responsibilities include: Solving problems and providing timely assistance to residents and prospects with care Event planning - executing meaningful events and activities that engage residents and foster a sense of community Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community Generating awareness, interest and excitement via social media Encouraging happy customers to share the love by writing reviews on social networking sites Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators Working weekends or evenings depending on the shift Ensure common areas and hospitality spaces are fully stocked and in good repair What You Bring to Us: Availability to work Tuesday through Thursday from 11a to 7p and Friday through Saturday from 4p to 12a 2+ years’ experience in a hospitality, retail, travel or hotel environment Outstanding communication skills, both written and verbal A sharp professional appearance Competent with various software, apps and computer programs An eye for detail and a knack for anticipating a customer’s needs A customer-focused mentality Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!) This position is eligible for additional bonus opportunities. Salary Range $48,000—$48,000 USD When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness. Working on our team and in this position, you can expect: Competitive compensation. Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price. Paid leave. We provide 20 days of paid time off plus holidays. Retirement planning. We offer a 401k program with a company match. Tuition reimbursement. 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We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves. As a Concierge Clerk at Four Seasons, you are an extension of our legendary service culture and a trusted ambassador for our guests. This role supports the Concierge team in delivering highly personalised, anticipatory service that reflects the Four Seasons commitment to excellence. Through warmth, precision, and genuine care, you will help create meaningful and memorable experiences for every guest. **What you will do** * Provide personalised assistance and recommendations to guests, ensuring their needs and preferences are met. * Arrange reservations for dining, entertainment, transportation, and other services, demonstrating exceptional organisational skills. * Serve as a knowledgeable resource on local attractions, events, and points of interest. * Act as a liaison between guests and other hotel departments, facilitating smooth communication and ensuring seamless experiences. * Resolve guest concerns and complaints promptly and effectively, demonstrating empathy and problem-solving skills. * Maintain accurate records, logs, and reports, ensuring that all information is documented meticulously. * Foster positive relationships with guests, anticipating their needs, and providing a level of service that reflects our commitment to luxury hospitality. * Stay updated on industry trends, local events, and new attractions to enhance guest experiences **What you bring** * High school diploma or equivalent; additional education in hospitality or a related field is a plus. * Previous experience in a luxury hotel or high-end hospitality environment is highly desirable. * Excellent communication and interpersonal skills, with a warm and friendly demeanor. * Strong organisational skills, attention to detail, and the ability to multitask effectively. * Knowledge of local attractions, restaurants, and entertainment options * Proficiency in using property management systems and other relevant software. * Demonstrated problem-solving skills and the ability to handle guest concerns with professionalism and grace. * Flexibility to work varying shifts, including weekends and holidays. **What we offer:** * Competitive wages, and a comprehensive benefits package * Excellent Training and Development opportunities * Complimentary Accommodation at other Four Seasons Hotels and Resort' * Complimentary Dry Cleaning for Employee Uniforms * Complimentary Employee Meals We make it a point to take the time to review each resume carefully to select those that are a match with the preferred qualifications for the job. If that's you, we will contact you to set up a time to get to know each other. We thank you in advance for your application, only successful applicants will be contacted. Candidates will need to possess full working rights to work in Australia.", "summaryDescription" : "Concierge at Four Seasons. Skills: Guest relations, Concierge services. Provide personalised assistance. Arrange reservations", "postedDate" : "2026-06-11T03:55:49.582", "createdAt" : "2026-06-12T03:55:49.556", "lastUpdated" : "2026-06-15T00:13:24.168", "ingestTimestamp" : "2026-06-12T03:55:49.556", "mongoId" : "6a2ae54774d8ee00a07276f0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://fourseasons.wd3.myworkdayjobs.com/search/job/Sydney/Concierge_REQ10375670", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Organizational skills", "Attention to detail", "Multitasking", "Problem-solving", "Empathy", "Guest relations", "Concierge services", "Hospitality management", "Local attractions", "Local events", "Luxury hospitality", "Property management systems" ], "skillCount" : 12, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 777.75073, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality" }, { "id" : "6a2c7e7774d8ee00a09528e3", "title" : "Front Desk Concierge", "company" : "Method Co.", "industry" : "Hospitality", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Front Desk Concierge in Austin, United States, adjusted for the hospitality industry." }, "location" : "Austin, Texas, United States", "locations" : [ "Austin", "Texas", "United States" ], "timestamp" : "2026-06-16T02:20:36.071", "fingerprint" : "f2209b91af0059ef1e0c06809090dd6ff120bdc83f282f2d6e51c4ab8fa77a57", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/methodco/jobs/4222161009", "externalId" : "4222161009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "coreResponsibilities" : "Greet guests with warmth, Greet guests with professionalism, Greet guests with genuine hospitality, Manage check-ins, Manage check-outs, Manage reservation inquiries, Assist guests with questions, Assist guests with requests, Offer personalized recommendations, Maintain knowledge of hotel amenities, Maintain knowledge of local attractions, Maintain knowledge of surrounding neighborhoods, Handle phone calls, Handle emails, Handle guest communications, Collaborate with housekeeping, Collaborate with maintenance, Collaborate with management, Maintain a clean front desk, Maintain an organized front desk, Maintain a guest-ready front desk, Maintain a clean lobby, Maintain an organized lobby, Maintain a guest-ready lobby, Resolve guest concerns with empathy, Resolve guest concerns with professionalism, Resolve guest concerns with sound judgment, Support administrative tasks, Support record-keeping, Support shift documentation", "teamCollaboration" : "Collaborate with housekeeping; Collaborate with maintenance; Collaborate with management", "domainKnowledge" : "Hotel amenities; Local attractions; Surrounding neighborhoods", "domainList" : [ "hotel-amenities", "local-attractions", "surrounding-neighborhoods" ], "domainSpecificKnowledge" : [ "Hotel amenities", "Local attractions", "Surrounding neighborhoods" ], "toolProficiency" : [ "Reservation systems", "Front-office software" ], "specialRequirements" : "Nights required, Weekends required, Holidays required", "qualificationsBasic" : "1+ year front desk experience, 1+ year concierge experience, 1+ year guest-service experience, Communication skills, Ability to multitask, Proficiency with reservation systems, Proficiency with front-office software, Attention to detail, Organizational skills, Flexible schedule", "qualificationsPreferred" : "Hotel experience preferred, Luxury residential experience preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Method Co. Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place. About ROOST White House ROOST White House is a design‑forward, apartment‑style hotel located just steps from the White House in the heart of downtown DC. Set within the beautifully restored Accolade building, it blends the warmth of a modern residence with the elevated service of a boutique hotel. Spacious studio, one‑, and two‑bedroom apartments feature full kitchens, in‑unit laundry, curated furnishings, and thoughtful details that make every stay feel effortless. Guests enjoy access to co‑working lounges, a fitness center, and a stunning rooftop retreat with sweeping views of the capital city. It’s an ideal home base for both short visits and extended stays, offering comfort, style, and an unbeatable location. Website: https://www.Myroost.com Position Overview We are seeking a warm, polished, and highly attentive Front Desk Concierge to join our team. This role is ideal for someone who excels in guest service, communicates with confidence, and enjoys creating a welcoming, seamless experience from the moment guests arrive. As a Front Desk Concierge, you will serve as the primary point of contact for guests—handling check‑ins, offering thoughtful recommendations, and ensuring every interaction reflects the elevated hospitality standard of the property. Key Responsibilities Greet guests with warmth, professionalism, and genuine hospitality Manage check‑ins, check‑outs, and reservation inquiries with accuracy and efficiency Assist guests with questions, requests, and personalized recommendations Maintain strong knowledge of hotel amenities, local attractions, and surrounding neighborhoods Handle phone calls, emails, and guest communications in a polished, timely manner Collaborate with housekeeping, maintenance, and management to support smooth daily operations Maintain a clean, organized, and guest‑ready front desk and lobby area Resolve guest concerns with empathy, professionalism, and sound judgment Support administrative tasks, record‑keeping, and shift documentation Qualifications 1+ year of front desk, concierge, or guest‑service experience (hotel or luxury residential preferred) Strong communication skills and a naturally warm, guest‑focused demeanor Ability to multitask and remain composed in a fast‑paced environment Proficiency with reservation systems and front‑office software Strong attention to detail and organizational skills Flexible schedule, including nights, weekends, and holidays What We Offer Competitive hourly pay Opportunities for growth within a dynamic hospitality group A collaborative, design‑driven work environment Employee dining perks across properties Sick time & vacation Health, vision, and dental benefits", "summaryDescription" : "Front Desk Concierge at Method Co.. Greet guests with warmth. Greet guests with professionalism", "postedDate" : "2026-06-14T20:11:57.226", "createdAt" : "2026-06-14T20:11:57.226", "lastUpdated" : "2026-06-16T02:20:36.071", "ingestTimestamp" : "2026-06-14T20:11:57.226", "mongoId" : "6a2c7e7774d8ee00a09528e3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hotel amenities", "Local attractions", "Surrounding neighborhoods", "Reservation systems", "Front-office software" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 772.0858, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2c5dd274d8ee00a08decff", "title" : "Retail Concierge", "company" : "Brilliant Earth", "salary" : { "min" : 20.0, "max" : 22.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Washington D.C.", "locations" : [ "Washington D.C." ], "timestamp" : "2026-06-14T19:04:22.789", "fingerprint" : "9824570ed522b32a3c31c0a71ab16f70f9e98486f28f959659b07fd99c8ee6ae", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/brilliantearth/jobs/4236446009", "externalId" : "4236446009", "structuredLocations" : [ { "city" : "Washington D.C.", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington D.C., District of Columbia, United States", "professionalSkills" : [ "Brand ambassadorship", "Customer education", "Merchandising" ], "hardSkillsList" : [ "Minor repairs", "Policy enforcement", "Product security" ], "hardSkills" : [ { "name" : "Minor repairs", "level" : "intermediate" }, { "name" : "Policy enforcement", "level" : "intermediate" }, { "name" : "Product security", "level" : "intermediate" } ], "majorSkills" : "Customer experience, Showroom maintenance, Brand representation", "majorSkillsList" : [ "Customer experience", "Showroom maintenance", "Brand representation" ], "coreResponsibilities" : "Greet customers, Assist customers, Create customer experiences, Communicate brand values, Conduct post-sale appointments, Assist customers with pick-ups, Educate customers on exchanges, Educate customers on re-sizing, Call customers to confirm appointments, Answer pre-appointment questions, Review customer feedback surveys, Review online reviews, Improve customer experience, Maintain showroom appearance, Maintain showroom cleanliness, Maintain showroom organization, Execute new product merchandising, Conduct weekly audits, Conduct quarterly audits, Uphold showroom standards, Resolve identified opportunities, Serve as liaison for facilities maintenance, Troubleshoot maintenance issues, Perform minor repairs, Enforce waiting room policies, Ensure guest safety, Ensure guest pleasantness, Ensure product security, Open showroom, Close showroom, Open waiting area, Close waiting area", "teamCollaboration" : "Work with leaders", "domainKnowledge" : "Jewelry industry", "domainList" : [ "jewelry-industry" ], "domainSpecificKnowledge" : [ "Jewelry industry" ], "communicationSkills" : "In-person communication; Email communication; Chat communication", "continuousLearning" : "Professional skills training; Diversity and inclusion training; Tuition reimbursement", "problemSolvingSkills" : "Troubleshooting; Resolving opportunities", "specialRequirements" : "Weekend availability", "outcomesObjectives" : "Continuously improve customer experience", "qualificationsBasic" : "Passion for the customer, Attention to detail, Clear and concise communication, Ability to manage multiple tasks", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Retail Concierge - Washington DC The Retail Concierge provides an exceptional experience for every Brilliant Earth customer while maintaining a premium showroom environment. You will serve as the initial representation of the company, greeting customers upon arrival and ensuring the best possible experience in our showrooms. Behind the scenes, you will keep the showroom in pristine condition. You will balance multiple interactions with attention and care while sharing in the happiest moments of our customers’ lives. The ideal candidate will be able to work a schedule that includes weekend days. This role is in-person at our Washington DC showroom location. The targeted budget for this position is $20-$22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: Proactively greet, check-in, and assist customers, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. Act as a brand ambassador, communicating our brand values and company mission of creating a more sustainable, transparent, and compassionate jewelry industry. Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries. Call customers to confirm showroom appointments and answer any pre-appointment questions. Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience. Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines. Conduct weekly and quarterly audits to ensure showroom standards are being upheld. Follow through with resolving opportunities identified. Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed. Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security. Open and/or close the showroom and waiting area. What You Have: A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door. It’s all in the details. When it comes to our customers’ most significant moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment. Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together! A mind for multi-tasking. Whether you’re welcoming a customer or updating our inventory, you’re an expert at managing multiple tasks simultaneously. What We Offer At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations! Set Schedule. We offer consistent weekly hours, and 2 consecutive days off. Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here! Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more! Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings. Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry. Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling! Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering. Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month! 401k match. We know that saving for the future is important. That's why we offer a generous 401k match. Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year. Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Disability and Life insurance. 100% employer-paid. Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! Applications are being reviewed on a rolling basis. More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.", "summaryDescription" : "Retail Concierge at Brilliant Earth. Skills: Customer experience, Showroom maintenance, Brand representation. Greet customers. Assist customers", "postedDate" : "2026-06-12T21:48:26.677", "createdAt" : "2026-06-12T21:48:26.677", "lastUpdated" : "2026-06-14T19:04:22.789", "ingestTimestamp" : "2026-06-12T21:48:26.677", "mongoId" : "6a2c5dd274d8ee00a08decff", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 45760, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Minor repairs", "Policy enforcement", "Product security", "Customer experience", "Showroom maintenance", "Brand representation", "Brand ambassadorship", "Customer education", "Merchandising", "Jewelry industry" ], "skillCount" : 10, "jobCategory" : "other", "jobSubcategory" : "cx-showrooms", "dataQualityScore" : 0.7777778, "_score" : 763.82465, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c7e6774d8ee00a095260f", "title" : "Concierge Specialist IV", "company" : "Coinbase", "industry" : "FinTech", "salary" : { "min" : 125000.0, "max" : 185000.0, "currency" : "SGD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Senior Concierge Specialist IV in Singapore, adjusted for the FinTech industry and a large company size." }, "location" : "Remote - Singapore", "locations" : [ "Remote - Singapore" ], "certifications" : [ "CMS 6A license" ], "timestamp" : "2026-06-15T09:21:01.306", "fingerprint" : "d8106e6da3ffed7c581b3e4c474784a98aff94653479cce3616c68f1837fa4ff", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.coinbase.com/careers/positions/7994498?gh_jid=7994498", "externalId" : "7994498", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Singapore", "continent" : "as", "workMode" : "remote" } ], "locationText" : "Singapore", "experienceMinYears" : 4, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "CRM, Support tooling, Google Suite, Generative AI", "professionalSkills" : [ "Relationship owner", "Subject matter expert", "Client advisory", "Issue resolution", "Product adoption", "Process improvements", "Relationship management" ], "hardSkillsList" : [ "Derivatives", "Financial services" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Derivatives", "level" : "intermediate" }, { "name" : "Financial services", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Customer Success, Account Management, Client Relationships, Issue Resolution", "majorSkillsList" : [ "Customer Success", "Account Management", "Client Relationships", "Issue Resolution" ], "coreResponsibilities" : "Own and deepen relationships, Serve as primary point of contact, Serve as trusted advisor, Lead resolution of complex issues, Partner cross-functionally, Drive systemic fixes, Serve as top-tier escalation point, Drive customer onboarding, Drive product adoption, Proactively educate clients, Identify trends, Surface customer feedback, Shape process improvements, Mentor junior agents, Support junior agents, Raise overall quality bar", "teamCollaboration" : "Partnering cross-functionally; Partner with CX leadership", "domainKnowledge" : "Financial services; Fintech; Crypto; Derivatives; Coinbase One", "domainList" : [ "financial-services", "fintech", "crypto", "derivatives", "coinbase-one" ], "domainSpecificKnowledge" : [ "Financial services", "Fintech", "Crypto", "Derivatives", "Coinbase One" ], "toolProficiency" : [ "Salesforce", "Zendesk" ], "communicationSkills" : "Business communication; Customer-facing communication", "problemSolvingSkills" : "Root cause analysis; Issue resolution", "specialRequirements" : "On-call coverage, Manage escalations outside working hours, Support weekends", "outcomesObjectives" : "Measurable improvements customer satisfaction; Measurable improvements retention; Measurable improvements product adoption; Reduce friction; Strengthen trust", "qualificationsBasic" : "4+ years customer success, 4+ years account management, 4+ years high-touch client advisory, Familiarity with derivatives, Prior experience financial services, Professional fluency in Hindi, Manage high-value client relationships, Resolve complex cross-functional issues, Proficiency CRM and support tooling, Proficiency Google Suite, Prepare client-facing materials, Prepare business reviews, Utilizes generative AI responsibly, Support on-call coverage, Manage escalations outside working hours", "qualificationsPreferred" : "Experience working in financial services supporting derivative products, Currently holds CMS 6A license, Willingness to obtain CMS 6A license", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for \"good enough,\" you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase. As a Concierge Specialist IV on the Customer Experience team, you'll serve as a senior subject matter expert and relationship owner for Coinbase's highest-value customers. This team delivers world-class, personalized service to our most valued clients, ensuring they have a seamless experience across all Coinbase products. You'll own complex customer relationships end to end, mentor junior Concierge agents, and drive measurable improvements in customer satisfaction, retention, and product adoption across the portfolio. What you'll do: Own and deepen relationships with a portfolio of Coinbase's highest-value customers, serving as their primary point of contact and trusted advisor across all products and services. Lead resolution of complex, escalated customer issues by partnering cross-functionally with Product, Engineering, Compliance, and Operations to identify root causes and drive systemic fixes. Serve as a top-tier escalation point for specialized issues, incidents, and recovery strategies Drive customer onboarding and product adoption by proactively educating clients on new features, staking, Coinbase One, and other value-added services tailored to their needs. Partner with CX leadership to identify trends, surface customer feedback, and shape process improvements that reduce friction and strengthen trust in Coinbase. Mentor and support junior Concierge agents on relationship management, issue resolution, and best practices, raising the overall quality bar for the team. Required Skills and Experience: 4+ years of experience in customer success, account management, or high-touch client advisory roles within financial services, fintech, or crypto. Familiarity with derivatives and prior experience working in financial services supporting derivative products. Professional fluency in Hindi, with the ability to communicate confidently in a business and customer-facing capacity. Demonstrated ability to independently manage a portfolio of high-value client relationships, with measurable outcomes in retention, satisfaction, or revenue growth. Currently holds or has previously held a CMS 6A license, with willingness to obtain it again in the future if needed. Proven track record of resolving complex, cross-functional customer issues end to end, including coordinating across Product, Engineering, and Compliance teams. Proficiency with CRM and support tooling (e.g., Salesforce, Zendesk) and Google Suite, with experience preparing client-facing materials and business reviews. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Able and willing to support on-call coverage and manage escalations outside normal working hours, including weekends. Job ID: P77139 Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus): $96,900—$96,900 SGD Application Limit: Candidates may submit a maximum of 4 applications per 30-day period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial. Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes. AI Disclosure: Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. Coinbase will not use AI to make decisions impacting employment.", "summaryDescription" : "Concierge Specialist IV at Coinbase. Skills: Customer Success, Account Management, Client Relationships, Issue Resolution. Own and deepen relationships. 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"FinTech", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2c5e3c74d8ee00a08e25cc", "title" : "Residential Concierge", "company" : "Cortland", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Residential Concierge in Washington, United States, adjusted for the Real Estate industry and company size." }, "location" : "Washington, DC", "locations" : [ "Washington", "DC" ], "timestamp" : "2026-06-14T22:34:19.599", "fingerprint" : "d90ab5aa75b5bc6b5ef6f2feec3ac17e6bb8ccc9cd7e976bf15370e9084951bd", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/cortland/jobs/4266756009", "externalId" : "4266756009", "structuredLocations" : [ { "city" : "Washington", "state" : "District of Columbia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8950982,-77.0363849" } ], "locationText" : "Washington, District of Columbia, United States", "minimumEducation" : "High School", "experienceMinYears" : 3, "technicalSkills" : "Microsoft Office Suite", "professionalSkills" : [ "Property management", "Community programs" ], "hardSkillsList" : [ "Mail handling", "Package handling" ], "hardSkills" : [ { "name" : "Mail handling", "level" : "intermediate" }, { "name" : "Package handling", "level" : "intermediate" } ], "majorSkills" : "Customer service, Hospitality, Front-desk operations", "majorSkillsList" : [ "Customer service", "Hospitality", "Front-desk operations" ], "coreResponsibilities" : "Cultivate welcoming atmosphere, Ensure daily operations run smoothly, Provide exceptional support to residents, Anticipate needs, Resolve issues, Serve as primary point of contact, Issue building access cards, Track building access cards, Replace building access cards, Issue parking passes, Track parking passes, Replace parking passes, Issue visitor credentials, Track visitor credentials, Replace visitor credentials, Support coordination of resident events, Support execution of resident events, Support coordination of community programs, Support execution of community programs, Support coordination of onsite activities, Support execution of onsite activities, Greet residents, Assist residents, Greet guests, Assist guests, Greet vendors, Assist vendors, Greet prospective residents, Assist prospective residents, Oversee front desk, Oversee lobby area, Ensure timely communication, Assist with property maintenance requests, Assist with amenity reservations, Coordinate work orders, Maintain inventory, Restock community supplies, Perform daily opening duties, Perform daily closing duties, Keep lobby clean, Keep amenity areas clean, Keep shared spaces clean, Support resident engagement efforts, Collaborate with onsite teams, Provide consistent property support, Provide consistent property coverage, Participate in community initiatives, Participate in special projects, Participate in operational improvements", "teamCollaboration" : "Onsite teams", "domainKnowledge" : "Multifamily sector", "domainList" : [ "multifamily-sector" ], "domainSpecificKnowledge" : [ "Multifamily sector" ], "specialRequirements" : "Lift and move items up to 15–20 pounds", "qualificationsBasic" : "3 years customer service experience, 3 years hospitality experience, 3 years front-desk role experience, High school diploma or equivalent, Familiarity with mail handling, Familiarity with package handling, Attention to detail, Ability to anticipate resident needs, Ability to anticipate community needs, Exceptional organizational skills, Exceptional interpersonal skills, Exceptional communication skills, Proficiency in Microsoft Office Suite, Comfort with basic office technology", "qualificationsPreferred" : "Experience in residential environment, Experience in service-oriented environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As a Residential Concierge, you are the heart of the community - cultivating a welcoming atmosphere, ensuring daily operations run smoothly, and providing exceptional support to residents, guests, and partners. You anticipate needs before they arise, resolve issues with ease, and approach every interaction with warmth, professionalism, and genuine care. Serve as the primary point of contact for property management, security, parking services, maintenance teams, vendors, and cleaning staff. Issue, track, and replace building access cards, parking passes, and visitor credentials. Support the coordination and execution of resident events, community programs, and onsite activities. Greet and assist residents, guests, vendors, and prospective residents to ensure a warm, professional, and seamless experience. Oversee the front desk and lobby area, ensuring timely communication and a polished, welcoming atmosphere. Assist with property maintenance requests, amenity reservations, and coordination of work orders. Maintain inventory and restock community supplies, including lobby materials, amenity spaces, and resident‑facing resources. Perform daily opening and closing duties to ensure the property is ready for residents and visitors each day. Keep lobby, amenity areas, and shared spaces clean, organized, and inviting. Support resident engagement efforts, including event calendars, celebration programs, and community communications. Collaborate with onsite teams (leasing, management, maintenance) to provide consistent property support and coverage. Participate in community initiatives, special projects, and operational improvements as needed. Qualifications Minimum of 3 years of experience in a customer service, hospitality, or front‑desk role, ideally within a residential or service‑oriented environment. High school diploma or equivalent required. Familiarity with mail and package handling processes, including USPS, FedEx, UPS, and postage equipment. Strong attention to detail with the ability to anticipate resident and community needs. Exceptional organizational, interpersonal, and communication skills. Proficiency in Microsoft Office Suite and comfort with basic office technology. Ability to lift and move items up to 15–20 pounds as needed. About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email Careers@cortland.com Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States. California Applicant Privacy Notice We collect personal information from all job applicants, including identifiers (e.g., name, contact details), professional or employment information (e.g., résumé, work history, qualifications), and education information. This information is used for recruiting, evaluating your candidacy, conducting interviews, and managing the application process. California residents may request access to or deletion of their personal information by contacting us at careers@cortland.com GDPR Statement When you apply to a job on this site, the personal data contained in your application will be collected by Cortland (“Controller”), which is located at 3424 Peachtree RD NE Suite 300 Atlanta, GA and can be contacted by emailing careers@cortland.com because Controller wishes to evaluate your candidacy for employment at Controller. Your personal data was either obtained from publicly available sources (e. g. LinkedIn) or provided to Controller by someone who referred you for potential employment. Controller’s data protection officer is Greg Shultz, who can be contacted at Greg.Shultz@cortland.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data has been shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data has been transferred to the United States. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer was subject to appropriate additional safeguards under [either the standard contractual clauses or the Privacy Shield]. You can obtain a copy of the standard contractual clauses by contacting us at careers@cortland.com Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.", "summaryDescription" : "Residential Concierge at Cortland. Skills: Customer service, Hospitality, Front-desk operations. Cultivate welcoming atmosphere. Ensure daily operations run smoothly", "postedDate" : "2026-06-12T21:42:12.440", "createdAt" : "2026-06-12T21:42:12.440", "lastUpdated" : "2026-06-14T22:34:19.599", "ingestTimestamp" : "2026-06-12T21:42:12.440", "mongoId" : "6a2c5e3c74d8ee00a08e25cc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Mail handling", "Package handling", "Customer service", "Hospitality", "Front-desk operations", "Property management", "Community programs", "Multifamily sector" ], "skillCount" : 8, "jobCategory" : "other", "jobSubcategory" : "onsite-community", "dataQualityScore" : 0.7777778, "_score" : 760.9568, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2c7e7774d8ee00a09528e4", "title" : "Front Desk Concierge", "company" : "Method Co.", "industry" : "Hospitality", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Front Desk Concierge in Tampa, United States, with adjustments for the hospitality industry and company size." }, "location" : "Tampa, Florida, United States", "locations" : [ "Tampa", "Florida", "United States" ], "timestamp" : "2026-06-15T05:23:24.418", "fingerprint" : "7d64590e8a473c2d15b02ae3548c6e83e699b62c1bd46565377405388953c88b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/methodco/jobs/4273985009", "externalId" : "4273985009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "experienceMinYears" : 1, "professionalSkills" : [ "Guest service", "Client relations", "Revenue generation", "Deal closure" ], "hardSkillsList" : [ "Record-keeping", "Shift documentation" ], "hardSkills" : [ { "name" : "Record-keeping", "level" : "intermediate" }, { "name" : "Shift documentation", "level" : "intermediate" } ], "majorSkills" : "Guest service, Front desk operations, Concierge services", "majorSkillsList" : [ "Guest service", "Front desk operations", "Concierge services" ], "coreResponsibilities" : "Greet guests, Manage check-ins, Manage check-outs, Manage reservation inquiries, Assist guests with questions, Assist guests with requests, Provide personalized recommendations, Maintain knowledge of hotel amenities, Maintain knowledge of local attractions, Maintain knowledge of surrounding neighborhoods, Handle phone calls, Handle emails, Handle guest communications, Collaborate with housekeeping, Collaborate with maintenance, Collaborate with management, Maintain front desk area, Maintain lobby area, Resolve guest concerns", "teamCollaboration" : "Smooth daily operations", "domainKnowledge" : "Hotel amenities; Local attractions; Surrounding neighborhoods", "domainList" : [ "hotel-amenities", "local-attractions", "surrounding-neighborhoods" ], "domainSpecificKnowledge" : [ "Hotel amenities", "Local attractions", "Surrounding neighborhoods" ], "toolProficiency" : [ "Reservation systems", "Front-office software" ], "communicationSkills" : "Guest communications", "specialRequirements" : "Stand for eight hours, Walk for eight hours, Push for eight hours, Kneel for eight hours, Bend for eight hours, Balance for eight hours, Squat for eight hours, Reach for eight hours, Stretch for eight hours, Move objects 50 pounds, Pull objects 50 pounds, Carry objects 50 pounds, Lift objects 50 pounds, Nights, Weekends, Holidays", "qualificationsBasic" : "1+ year front desk experience, 1+ year concierge experience, 1+ year guest-service experience, Communication skills, Guest-focused demeanor, Ability to multitask, Proficiency with reservation systems, Proficiency with front-office software, Attention to detail, Organizational skills, Flexible schedule", "qualificationsPreferred" : "Hotel experience preferred, Luxury residential experience preferred", "workSiteFlexibility" : "Onsite", "rawDescription" : "About Method Co. Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place. About Roost Tampa ROOST Tampa is a design‑forward, apartment‑style hotel offering a warm, residential experience in the heart of the city. Rooted in thoughtful service, elevated comfort, and Method Co.’s signature approach to hospitality, ROOST Tampa blends the ease of home with the sophistication of a boutique hotel. Explore the property: https://www.myroost.com/tampa Position Overview We are seeking a warm, polished, and highly attentive Front Desk Concierge to join our team. This role is ideal for someone who excels in guest service, communicates with confidence, and enjoys creating a welcoming, seamless experience from the moment guests arrive. As a Front Desk Concierge, you will serve as the primary point of contact for guests—handling check‑ins, offering thoughtful recommendations, and ensuring every interaction reflects the elevated hospitality standard of the property. Key Responsibilities Greet guests with warmth, professionalism, and genuine hospitality Manage check‑ins, check‑outs, and reservation inquiries with accuracy and efficiency Assist guests with questions, requests, and personalized recommendations Maintain strong knowledge of hotel amenities, local attractions, and surrounding neighborhoods Handle phone calls, emails, and guest communications in a polished, timely manner Collaborate with housekeeping, maintenance, and management to support smooth daily operations Maintain a clean, organized, and guest‑ready front desk and lobby area Resolve guest concerns with empathy, professionalism, and sound judgment Support administrative tasks, record‑keeping, and shift documentation Qualifications 1+ year of front desk, concierge, or guest‑service experience (hotel or luxury residential preferred) Strong communication skills and a naturally warm, guest‑focused demeanor Ability to multitask and remain composed in a fast‑paced environment Proficiency with reservation systems and front‑office software Strong attention to detail and organizational skills Flexible schedule, including nights, weekends, and holidays What We Offer Competitive hourly pay Opportunities for growth within a dynamic hospitality group A collaborative, design‑driven work environment Employee dining perks across properties Sick time & vacation Health, vision, and dental benefits Working Conditions/Environment: The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day. Agility in executing fast-paced movements to navigate different areas of the property efficiently. The person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds. The work environment characteristics describedhereinare representative of those an employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.", "summaryDescription" : "Front Desk Concierge at Method Co.. Skills: Guest service, Front desk operations, Concierge services. Greet guests. Manage check-ins", "postedDate" : "2026-06-13T21:18:33.645", "createdAt" : "2026-06-13T21:18:33.645", "lastUpdated" : "2026-06-15T05:23:24.418", "ingestTimestamp" : "2026-06-13T21:18:33.645", "mongoId" : "6a2c7e7774d8ee00a09528e4", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Record-keeping", "Shift documentation", "Guest service", "Front desk operations", "Concierge services", "Client relations", "Revenue generation", "Deal closure", "Hotel amenities", "Local attractions", "Surrounding neighborhoods", "Reservation systems", "Front-office software" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 755.74774, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca67474d8ee00a09bb899", "title" : "Concierge Partner Support Manager", "company" : "Figure Lending", "industry" : "FinTech", "salary" : { "min" : 105000.0, "max" : 155000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager in FinTech in Charlotte, adjusted for seniority and company size." }, "location" : "Charlotte, North Carolina, United States", "locations" : [ "Charlotte", "North Carolina", "United States", "Reno", "Nevada", "United States" ], "timestamp" : "2026-06-15T07:02:58.476", "fingerprint" : "23ff191f82bddd17aea9f64b69e834c5be1efc3d146508880003c7bb99718515", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/figure/jobs/8584743002", "externalId" : "8584743002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Charlotte", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.2272086,-80.8430827" } ], "locationText" : "Charlotte, North Carolina, United States", "experienceLevel" : "Manager", "professionalSkills" : [ "Client relationship management", "Value realization" ], "majorSkills" : "Customer Success, Client Support", "majorSkillsList" : [ "Customer Success", "Client Support" ], "coreResponsibilities" : "Serve as primary contact, Deliver personalized support, Build B2B relationships, Maintain B2B relationships, Guide clients through features, Guide clients through processes, Guide clients through issue resolution, Anticipate client needs, Provide solutions, Troubleshoot inquiries, Resolve complex inquiries, Coordinate cross-functionally, Maintain client interaction records, Maintain follow-up records, Identify trends in feedback, Recommend product improvements, Recommend process improvements", "teamCollaboration" : "Internal teams coordination", "domainKnowledge" : "Lending products; Home equity financing; Consumer finance; Capital markets", "domainList" : [ "lending-products", "home-equity-financing", "consumer-finance", "capital-markets" ], "domainSpecificKnowledge" : [ "Lending products", "Home equity financing", "Consumer finance", "Capital markets" ], "communicationSkills" : "Clarity and professionalism", "continuousLearning" : "Continuing education reimbursement", "problemSolvingSkills" : "Problem-solving mindset; Solutions-oriented approach", "qualificationsBasic" : "5-7+ years customer support, Account management experience, Client success experience, B2B environment experience", "qualificationsPreferred" : "Mortgage experience preferred, Lending experience preferred, Fintech experience preferred, Financial services experience preferred, Loan Officer workflows understanding, Administrative support structures understanding", "remoteFriendly" : false, "rawDescription" : "About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U. S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance. About the Role We are seeking a highly skilled Concierge Partner Support Manager to deliver exceptional, relationship-driven support to our B2B clients, including Executives, high-performing Loan Officers, and Administrative Professionals. This role is focused on providing proactive, high-touch service for lending products, ensuring a seamless experience from onboarding through ongoing use. The ideal candidate thrives in a fast-paced environment, communicates with clarity and professionalism, and takes ownership of client satisfaction at every stage. What You’ll Do Serve as the primary point of contact for Loan Officers, Executives, and their teams, delivering personalized, concierge-level support Build and maintain strong B2B relationships through consistent, proactive communication Guide clients through lending product features, processes, and issue resolution Anticipate client needs and provide solutions before issues arise Troubleshoot and resolve complex inquiries with a sense of urgency and accountability Coordinate cross-functionally with internal teams (operations, product, engineering) to ensure timely resolutions Maintain detailed records of client interactions and follow-ups Identify trends in client feedback and recommend improvements to products or processes What We Look For 5-7+ years of customer support, account management, or client success experience in a B2B environment Experience in mortgage, lending, fintech, or financial services strongly preferred Strong understanding of Loan Officer workflows and administrative support structures Exceptional communication skills (written and verbal) with a polished, professional tone Proven ability to manage multiple priorities while maintaining attention to detail Problem-solving mindset with a proactive, solutions-oriented approach Salary Base Compensation Range: $80,800-$121,200/yr Variable: 30% yearly target, paid quarterly Company equity in the form of RSUs This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above. Benefits Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits Employer-paid life and disability insurance 11 observed holidays and PTO plan Up to 12 weeks of paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-RF1 #LI-Remote", "summaryDescription" : "Concierge Partner Support Manager at Figure Lending. Skills: Customer Success, Client Support. Serve as primary contact. Deliver personalized support", "postedDate" : "2026-06-14T03:47:23.828", "createdAt" : "2026-06-14T03:47:23.828", "lastUpdated" : "2026-06-15T07:02:58.476", "ingestTimestamp" : "2026-06-14T03:47:23.828", "mongoId" : "6a2ca67474d8ee00a09bb899", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 105000, "salaryAnnualMax" : 155000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Customer Success", "Client Support", "Client relationship management", "Value realization", "Lending products", "Home equity financing", "Consumer finance", "Capital markets" ], "skillCount" : 8, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Manager", "dataQualityScore" : 0.8888889, "_score" : 755.7246, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.97 }, { "id" : "6a2a5d6174d8ee00a0618bfd", "title" : "Lead Concierge", "company" : "Rise Association Management Group", "industry" : "Property Management", "salary" : { "min" : 43680.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Houston, Texas, United States", "locations" : [ "Houston", "Texas", "United States" ], "timestamp" : "2026-06-14T21:07:17.736", "fingerprint" : "12a82536c478166768dfeb8598de12dcd45a28387c0f35ef4e177201133fdd1d", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/riseamg/jobs/5161243007", "externalId" : "5161243007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Houston", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "29.7589382,-95.3676974" } ], "locationText" : "Houston, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School Diploma", "experienceMinYears" : 8, "experienceMaxYears" : 15, "experienceLevel" : "Lead", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Property services", "Association management", "Business management", "Financial services", "Facilities maintenance", "Risk management" ], "hardSkillsList" : [ "Time management", "Organizational skills" ], "softSkillsList" : [ "Leadership", "Problem-solving" ], "hardSkills" : [ { "name" : "Time management", "level" : "intermediate" }, { "name" : "Organizational skills", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Problem-solving" } ], "majorSkills" : "Customer service, Front desk operations, Resident relations", "majorSkillsList" : [ "Customer service", "Front desk operations", "Resident relations" ], "coreResponsibilities" : "Deliver exceptional customer service, Greet residents and guests warmly, Serve as knowledgeable resource, Assist residents with requests, Resolve resident and guest concerns, Maintain active presence at Front Desk, Monitor and control building access, Review security cameras, Report suspicious activity, Process incoming mail, Process packages, Process deliveries, Process resident notifications, Complete Daily Activity Reports, Complete incident reports, Complete other required documentation, Support emergency response procedures, Maintain awareness of safety protocols, Assist with administrative tasks, Assist with reports, Assist with resident communications, Conduct daily walk-throughs, Ensure common areas clean, Ensure common areas organized, Ensure common areas presentable, Maintain familiarity with community amenities, Maintain familiarity with community events, Maintain familiarity with resident programs, Coordinate with management, Coordinate with vendors, Coordinate with staff, Assist with onboarding concierge team, Assist with training concierge team, Promote culture of professionalism, Promote culture of accountability, Promote culture of exceptional service", "teamCollaboration" : "Coordinate with management; Coordinate with vendors; Coordinate with staff; Assist with onboarding team; Assist with training team", "domainKnowledge" : "Community association management; Luxury residential; High-rise condominiums", "domainList" : [ "community-association-management", "luxury-residential", "high-rise-condominiums" ], "domainSpecificKnowledge" : [ "Community association management", "Luxury residential", "High-rise condominiums" ], "communicationSkills" : "Verbal communication; Written communication", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "Lift 30–50 pounds, Sit or stand extended periods, Perform building walk-throughs, Perform inspections", "qualificationsBasic" : "2 years of customer service experience", "qualificationsPreferred" : "Previous concierge experience preferred, Previous hospitality experience preferred, Previous luxury residential experience preferred, Previous property management experience preferred, Previous front desk experience preferred, Prior leadership experience preferred, Prior supervisory experience preferred, High-rise condominium experience strongly preferred, Luxury hospitality experience strongly preferred, Bachelor's Degree in Hospitality Management preferred, Bachelor's Degree in Business Administration preferred, Bachelor's Degree in related field preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Company Vision RISE Association Management Group is the best-in-class provider of property services for Texas homeowners’ associations. Our core purpose is to be of service to great communities and the people who lead them. We accomplish this through our passionate, kind, and solution-oriented team members who partner with our community leaders to build their vision, together. We specialize in working with communities with unique lifestyle offerings, facility, and infrastructure needs (to include a wide variety of amenities), and service offerings. We’re an EOS™ (Entrepreneurial Operating System) company and our organization is structured to support exceptional outcomes for our community association clients. We’re thought leaders, innovators, and problem solvers. Whatever the issue: we have an expert under this roof who can solve it. We’re a team of financial services professionals, facilities maintenance experts, risk managers, and business managers and we’re looking for the next generation of problem solvers to join us and be a part of our rapid growth. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. We connect community association, financial, and facility expertise with communities who need it. We are problem solvers and business managers who just happen to be in the business of community association management. Together, we’re capable of so much more. Together, we RISE. Our Core Values: Honoring Commitments Precision Unquenchable Curiosity Stewardship Being a Great Partner Inspire Others with Your Attitude Finding A Way, despite any obstacles Taking Ownership Lead Concierge Location: Empire Condominiums – 5005 Hidalgo Street, Houston, TX 77056 Compensation: $43,680 annually Employment Status: Full-Time Position Overview Rise Association Management Group is seeking a professional, service-oriented, and highly organized Lead Concierge to support the daily operations of a luxury high-rise condominium community at Empire Condominiums in Houston's Uptown/Galleria area. This position serves as the face of the community and plays a critical role in creating an exceptional resident experience. The ideal candidate is polished, dependable, customer-focused, and capable of leading front desk operations while maintaining the highest standards of service and professionalism. As Lead Concierge, you will be responsible for ensuring smooth day-to-day front desk operations, supporting residents and guests, assisting with administrative tasks, and serving as a key liaison between residents, management, and vendors. This role requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced luxury residential environment. Key Responsibilities Resident & Guest Services Deliver exceptional customer service and hospitality to residents, guests, vendors, and visitors Greet residents and guests warmly while maintaining a welcoming and professional environment Serve as a knowledgeable resource regarding building amenities, services, and local attractions Assist residents with requests, recommendations, reservations, deliveries, and concierge services Resolve resident and guest concerns promptly and professionally Front Desk Operations Maintain an active and visible presence at the Front Desk Monitor and control building access in accordance with community procedures Review security cameras and report suspicious activity as required Process incoming mail, packages, deliveries, and resident notifications Complete Daily Activity Reports (DARs), incident reports, and other required documentation Support emergency response procedures and maintain awareness of safety protocols Assist with administrative tasks, reports, and resident communications Community & Property Support Conduct daily walk-throughs to ensure common areas remain clean, organized, and presentable Maintain familiarity with community amenities, events, and resident programs Coordinate with management, vendors, and staff to support building operations Assist with onboarding and training of concierge team members as needed Promote a culture of professionalism, accountability, and exceptional service Qualifications Experience Minimum 2 years of customer service experience required Previous concierge, hospitality, hotel, luxury residential, property management, or front desk experience preferred Prior leadership or supervisory experience preferred High-rise condominium or luxury hospitality experience strongly preferred Skills & Abilities Exceptional verbal and written communication skills Strong organizational and time management abilities Ability to multitask and prioritize in a fast-paced environment Professional appearance and polished demeanor Strong customer service and problem-solving skills Proficiency with Microsoft Office and general technology systems Ability to maintain confidentiality and professionalism at all times Team-oriented with a strong work ethic and positive attitude Education High School Diploma or equivalent required Bachelor's Degree in Hospitality Management, Business Administration, or related field preferred Schedule Monday through Friday 8:00 AM – 4:00 PM Physical Requirements Ability to lift 30–50 pounds as needed Ability to sit or stand for extended periods of time Ability to perform routine building walk-throughs and inspections Compensation & Benefits $43,680 annual salary Group Health Insurance Life & AD&D Insurance 401(k) Plan Additional voluntary benefits including Dental, Vision, and Short-Term Disability Why Join Rise AMG? At Rise AMG, we believe exceptional communities are built through exceptional service. We are committed to providing a professional, supportive environment where team members can grow, develop their skills, and make a meaningful impact every day. If you are passionate about customer service, hospitality, and creating an outstanding resident experience, we encourage you to apply. Why Join Rise AMG? At Rise AMG, we believe in fostering growth and creating a supportive environment where employees can thrive. As a Rise employee, you will have the opportunity to lead, solve problems creatively, and make a tangible difference in a vibrant community. Ready to take the next step in your career? Apply now to join the Rise AMG team and be part of a company dedicated to excellence in property management.", "summaryDescription" : "Lead Concierge at Rise Association Management Group. Skills: Customer service, Front desk operations, Resident relations. Deliver exceptional customer service. Greet residents and guests warmly", "postedDate" : "2026-06-11T21:13:06.456", "createdAt" : "2026-06-11T21:13:06.456", "lastUpdated" : "2026-06-14T21:07:17.736", "ingestTimestamp" : "2026-06-11T21:13:06.456", "mongoId" : "6a2a5d6174d8ee00a0618bfd", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 43680, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Time management", "Organizational skills", "Leadership", "Problem-solving", "Customer service", "Front desk operations", "Resident relations", "Property services", "Association management", "Business management", "Financial services", "Facilities maintenance", "Risk management", "Community association management", "Luxury residential", "High-rise condominiums" ], "skillCount" : 16, "jobCategory" : "other", "jobSubcategory" : "high-rise", "dataQualityScore" : 1.0, "_score" : 753.3662, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Property Management" }, { "id" : "6a2c7e7774d8ee00a09528e2", "title" : "Front Desk Concierge", "company" : "Method Co.", "industry" : "Hospitality", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Front Desk Concierge in Detroit, United States, adjusted for the hospitality industry and company size." }, "location" : "Detroit, Michigan, United States", "locations" : [ "Detroit", "Michigan", "United States" ], "timestamp" : "2026-06-16T04:41:30.506", "fingerprint" : "3ebca7df2962b6a2b8df808f37dcdf18b71e3aa199e5848b29b755c3a95b851c", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/methodco/jobs/4222196009", "externalId" : "4222196009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Detroit", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3315509,-83.0466403" } ], "locationText" : "Detroit, Michigan, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 1, "professionalSkills" : [ "Guest service", "Operational tasks", "Administrative tasks" ], "softSkillsList" : [ "Attentive", "Reliable", "Composed", "Professional" ], "softSkills" : [ { "name" : "Attentive" }, { "name" : "Reliable" }, { "name" : "Composed" }, { "name" : "Professional" } ], "majorSkills" : "Guest relations, Front desk operations", "majorSkillsList" : [ "Guest relations", "Front desk operations" ], "coreResponsibilities" : "Welcome guests, Assist guests, Manage check-ins, Manage check-outs, Manage reservation inquiries, Respond to guest requests, Respond to guest questions, Respond to guest concerns, Monitor building access, Maintain secure environment, Maintain calm environment, Conduct property walkthroughs, Report maintenance issues, Report safety issues, Handle phone calls, Handle emails, Handle guest communications, Maintain accurate records, Maintain logs, Maintain daily reports, Support administrative tasks, Prepare team materials, Ensure lobby cleanliness, Ensure front desk cleanliness, Ensure lobby organization, Ensure front desk organization, Collaborate with housekeeping, Collaborate with maintenance, Collaborate with management", "teamCollaboration" : "Collaborate with housekeeping; Collaborate with maintenance; Collaborate with management", "domainKnowledge" : "Hospitality; Hotel operations", "domainList" : [ "hospitality", "hotel-operations" ], "domainSpecificKnowledge" : [ "Hospitality", "Hotel operations" ], "toolProficiency" : [ "Reservation systems", "Front-office software" ], "specialRequirements" : "Availability for overnight shifts, Availability for weekends, Availability for holidays", "qualificationsBasic" : "1+ year front desk experience, 1+ year concierge experience, 1+ year guest-service experience, Communication skills, Basic proficiency reservation systems, Basic proficiency front-office software, Attention to detail, Organizational skills, Flexible schedule", "qualificationsPreferred" : "Hotel front desk experience preferred, Luxury residential front desk experience preferred, Naturally warm demeanor, Guest-focused demeanor", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Method Co. Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place. About ROOST Detroit ROOST Detroit is a beautifully designed, apartment‑style hotel located inside the iconic and fully restored Book Tower in the heart of downtown Detroit. Blending the comfort of a modern residence with the service and sophistication of a boutique hotel, ROOST offers guests a warm, lived‑in experience rooted in craftsmanship, thoughtful design, and a deep sense of place. Each apartment‑style unit features full kitchens, custom furnishings, curated artwork, and residential‑inspired details that make long‑term stays feel effortless and short‑term visits feel elevated. The property is complemented by a collection of shared spaces—including a lush lobby lounge, library, and communal areas—that reflect Method Co.’s signature approach to hospitality: design‑forward, culturally connected, and deeply welcoming. Located within Book Tower’s vibrant mixed‑use community, ROOST Detroit places guests steps away from restaurants, bars, retail, and the city’s architectural and cultural landmarks. It serves as both a home base for extended stays and a stylish retreat for travelers seeking a more immersive Detroit experience. Explore the concept: https://www.myroost.com/detroit Position Overview ROOST Detroit is seeking a flexible, attentive, and highly reliable Front Desk Concierge to support our guests and property. This role is ideal for someone who excels in guest service, maintains a polished and professional presence, and can confidently handle both hospitality and operational tasks. As the first point of contact in the guest experience, you’ll ensure the safety, comfort, and seamless experience of all guests throughout. Key Responsibilities Welcome and assist guests with warmth, professionalism, and efficiency Manage check‑ins, check‑outs, and reservation inquiries Respond promptly to guest requests, questions, and concerns Monitor building access and maintain a secure, calm environment Conduct property walkthroughs and report any maintenance or safety issues Handle phone calls, emails, and guest communications Maintain accurate records, logs, and daily reports Support light administrative tasks and prepare materials for the team Ensure the lobby and front desk areas remain clean, organized, and guest‑ready Collaborate with housekeeping, maintenance, and management as needed Qualifications 1+ year of front desk, concierge, or guest‑service experience (hotel or luxury residential preferred) Strong communication skills and a naturally warm, guest‑focused demeanor Ability to remain composed, professional, and attentive during quiet or high‑pressure moments Comfortable working independently and making sound decisions Basic proficiency with reservation systems and front‑office software Strong attention to detail and organizational skills Flexible schedule with availability for overnight shifts, weekends, and holidays What We Offer Competitive hourly pay Opportunities for growth within a dynamic hospitality group A collaborative, design‑driven work environment Employee dining perks across Method Co. properties Sick time & vacation Health, vision, and dental benefits", "summaryDescription" : "Front Desk Concierge at Method Co.. Skills: Guest relations, Front desk operations. Welcome guests. Assist guests", "postedDate" : "2026-06-14T19:02:08.707", "createdAt" : "2026-06-14T19:02:08.707", "lastUpdated" : "2026-06-16T04:41:30.506", "ingestTimestamp" : "2026-06-14T19:02:08.707", "mongoId" : "6a2c7e7774d8ee00a09528e2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Attentive", "Reliable", "Composed", "Professional", "Guest relations", "Front desk operations", "Guest service", "Operational tasks", "Administrative tasks", "Hospitality", "Hotel operations", "Reservation systems", "Front-office software" ], "skillCount" : 13, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 747.55835, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 }, { "id" : "69cf13dd2beec4dd3d8ea698", "title" : "Home Concierge Specialist", "company" : "Clever Real Estate", "industry" : "Real Estate", "salary" : { "min" : 45000.0, "max" : 49000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "United States", "locations" : [ "United States" ], "timestamp" : "2026-06-16T03:42:28.148", "fingerprint" : "f086c67f6379fecb05e73b72db4e0687dbabe827113bc5c2556def5df8fc15d9", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://clever-real-estate.breezy.hr/p/bce592c9edea-home-concierge-specialist", "externalId" : "bce592c9edea", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "\uD83D\uDCBC Role: Home Concierge Specialist\uD83C\uDF10 Location: Remote (United States) \uD83D\uDCB0 Compensation:• $45,000–$49,000 base + Sales Incentives ⏰ Shift Options:We offer a variety of schedule options, including:• Monday–Friday (Morning & Evening)• Sunday–Thursday (Morning & Evening)• Tuesday–Saturday (Morni", "summaryDescription" : "Home Concierge Specialist at Clever Real Estate", "createdAt" : "2026-06-14T20:27:50.305", "lastUpdated" : "2026-06-16T03:42:28.148", "ingestTimestamp" : "2026-06-14T20:27:50.305", "mongoId" : "69cf13dd2beec4dd3d8ea698", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 49000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 737.5616, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.9 }, { "id" : "6a2a5c8774d8ee00a0614b43", "title" : "Workplace Concierge", "company" : "Jll", "salary" : { "min" : 55000.0, "max" : 70000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Workplace Concierge in Adelaide, Australia, adjusted for the real estate industry and company size." }, "location" : "Adelaide, SA", "locations" : [ "Adelaide, SA", "Australia" ], "timestamp" : "2026-06-12T18:31:01.184", "fingerprint" : "c44b2fbe0840f133dec8b2030ae3ff50364ab8d9d8e74a71f01a1ac47f032c89", "source" : "workday", "language" : "en", "applyUrl" : "https://jll.wd1.myworkdayjobs.com/jllcareers/job/Adelaide-SA/Workplace-Concierge_REQ513712", "externalId" : "REQ513712", "locationPoint" : "-32.70747,26.29564", "structuredLocations" : [ { "city" : "Adelaide", "state" : "South Australia", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-34.9281805,138.5999312" } ], "locationText" : "Adelaide, South Australia, Australia", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Client services", "Customer service", "Stakeholder engagement", "Service delivery", "Operational experience" ], "hardSkillsList" : [ "Organizational skills", "Administration skills" ], "softSkillsList" : [ "Adaptability", "Flexibility" ], "hardSkills" : [ { "name" : "Organizational skills", "level" : "intermediate" }, { "name" : "Administration skills", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Adaptability" }, { "name" : "Flexibility" } ], "majorSkills" : "Occupant experience, Client engagement, Front of house, Operations management", "majorSkillsList" : [ "Occupant experience", "Client engagement", "Front of house", "Operations management" ], "coreResponsibilities" : "Deliver outstanding occupant experience, Provide exceptional service, Act as point of contact, Support account initiatives, Drive consistent implementation, Assist with day-to-day service delivery, Ensure compliance to SOPs, Ensure compliance to delivery guides, Ensure compliance to SLAs, Provide operational experience initiatives, Drive operational experience initiatives, Engage with service partners, Serve as first point of contact, Manage reception duties, Greet visitors, Provide access passes, Direct inquiries, Be initial contact for new starters, Support mailroom function, Implement client engagement strategies, Build relationships with employees, Build relationships with stakeholders, Provide timely soft services, Provide caring soft services, Provide authentic soft services, Provide responsive soft services, Assist in implementing communication strategies, Share event content, Share celebration content, Adopt innovative communication strategies, Assist in implementing events calendar, Organise memorable events, Support coordination of event orders, Conduct site tours, Highlight spaces, Highlight activations, Ensure delivery of operational requirements, Follow operational procedures, Follow performance measures, Comply with Health policies, Comply with Safety policies, Comply with Environment policies, Comply with Risk Management policies, Address user complaints, Address user concerns, Provide solutions, Provide follow-up", "teamCollaboration" : "Work with vendor partners; Interface with Group Security; Interface with Property Operations; Interface with EA network; Interface with IT; Interface with Landlords; Interface with lines of business; Interface with occupants", "domainKnowledge" : "Workplace delivery; Workplace experience", "domainList" : [ "workplace-delivery", "workplace-experience" ], "domainSpecificKnowledge" : [ "Workplace delivery", "Workplace experience" ], "communicationSkills" : "Verbal communication; Written communication; Presentation skills", "innovationCreativity" : "Innovative communication strategies", "problemSolvingSkills" : "Problem solving; Quantitative approach; Holistic approaches", "qualificationsBasic" : "1-2 years experience hospitality, 1-2 years experience customer service, 1-2 years experience related field", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Title: Workplace Concierge – Full time Business Unit: Work Dynamics – Bendigo Bank Location: Adelaide, VIC Reporting to: Workplace Experience Manager Key stakeholders: BEN Workplace Experience Lead, BEN Group Properties, BEN Staff, JLL Account Team, Landlord Operations Team Direct reports: NIL Duties & responsibilities This position is responsible for delivering an outstanding occupant experience across the client portfolio. The role focuses on providing exceptional service in the workplace, with a human-centric and engagement-focused approach. The role acts as point of contact for all Bendigo Bank staff and visitors regarding Workplace delivery and supports account initiatives by driving consistent implementation and delivery across the portfolio. The role will assist with the day-to-day service delivery by the Workplace team and vendor partners, ensuring compliance to SOPs, delivery guides and SLAs. Provide and drive operational experience initiatives. A key aspect of this role is engagement, interfacing not only with Bendigo Bank, but also other service partners such as Group Security, Property Operations, EA network, IT and Landlords as relevant, along with the lines of business and occupants as the ultimate service recipients. Front of House Delivery * Serve as the first point of contact for guests, employees, and key stakeholders * Manage reception duties, including greeting visitors, providing access passes, and directing inquiries * Being an initial contact point for new starters and ensure they feel welcome * Supporting the mailroom function for internal staff Client Engagement * Implement client engagement strategies to support the national plan * Build relationships with employees and stakeholders to foster a positive workplace community * Provide timely and caring soft services that are authentic and responsive Communication * Assist in implementing internal communication strategies to improve culture and employee engagement * Share regular event and celebrations content * Adopt innovative communication strategies to enhance workplace experience Event and Activation Support * Assist in implementing monthly calendar of events * Provide outstanding customer service and help organise memorable events aligned with client expectations and agreed processes * Support the coordination of event orders with client, team, and vendors * Conduct site tours highlighting spaces and activations Operations Management * Ensure delivery of all operational requirements as per the client scope of works, including mail and office services * Follow operational procedures and performance measures to ensure consistency and reliability * Comply with JLL and client Health, Safety, Environment, and Risk Management policies and procedures * Address user complaints and concerns, providing solutions and follow-up Employee Specifics Sound like you? Why don’t you apply? To apply you need to be: * Motivated self-starter with a strong customer service orientation * Proactive with keen attention to detail and ability to balance multiple priorities * Excellent verbal and written communication skills * Adaptable in a fast-paced working environment * Strong organizational and administration skills * Would suit someone from a Retail, Hospitality or Corporate client services background. * 1-2 years’ experience in hospitality, customer service, or related field Performance objectives * Client Focus & Relationship Management * Demonstrates proactive & professional approach to customer service and stakeholder engagement. * Ability to interact with a wide range of client staff, including senior levels. * Ability to manage conflict and balance between client and firm requirements. * Has a customer service-oriented attitude. * Problem Solving & Strategic Thinking * Capacity to deal with ambiguity and solve problems effectively. * Analytical, proven ability to solve problems using a quantitative approach. * Proven ability to employ holistic approaches and looks at long term solutions that may suit multiple sites. Key skills * Strong communicator with good presentation skills * Passion for quality and eye for detail * Self-motivated, confident, and energetic * Ability to effectively deal with stressful situations * Flexible and adaptable * Goal-oriented and able to meet performance targets * Team player with ability to cooperate and work well with others * Exhibits honesty and trustworthiness * Open to new ideas and willing to challenge the status quo **Location:** On-site –Adelaide, SA If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. _**JLL Privacy Notice**_ Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our [Candidate Privacy Statement](https://www.us.jll.com/en/careers/candidate-privacy-statement). For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [_HRSCLeaves @jll.com_](mailto:HRSCLeaves@jll.com). This email is only to request an accommodation. Please direct any other general recruiting inquiries to our [Contact Us](https://www.us.jll.com/en/contact-us) page > I want to work for JLL.", "summaryDescription" : "Workplace Concierge at Jll. Skills: Occupant experience, Client engagement, Front of house, Operations management. Deliver outstanding occupant experience. Provide exceptional service", "postedDate" : "2026-06-11T15:27:06.210", "createdAt" : "2026-06-11T15:27:06.160", "lastUpdated" : "2026-06-12T18:31:01.184", "ingestTimestamp" : "2026-06-11T15:27:06.160", "mongoId" : "6a2a5c8774d8ee00a0614b43", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://jll.wd1.myworkdayjobs.com/jllcareers/job/Adelaide-SA/Workplace-Concierge_REQ513712", "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Organizational skills", "Administration skills", "Adaptability", "Flexibility", "Occupant experience", "Client engagement", "Front of house", "Operations management", "Client services", "Customer service", "Stakeholder engagement", "Service delivery", "Operational experience", "Workplace delivery", "Workplace experience" ], "skillCount" : 15, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 731.1301, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a3053c2f292fd229cf147e3", "title" : "IT Security Manager", "company" : "bTranz", "industry" : "Computer Software", "salary" : { "min" : 275000.0, "max" : 450000.0, "currency" : "SAR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for IT Security Manager in Riyadh, Saudi Arabia, adjusted for Manager seniority and the Technology industry." }, "location" : "Riyadh, Riyadh Province, SA", "locations" : [ "Riyadh", "Riyadh Province", "SA" ], "certifications" : [ "CISSP", "CISM", "CCSP", "GIAC", "ISO 27001 LI/LA" ], "timestamp" : "2026-06-16T07:17:32.595", "fingerprint" : "2e7e8a56b5236e01aa792dc0f9d77a4a4f42d341925635bead7451fbfc87546c", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/BTranz/744000132126174-it-security-manager", "externalId" : "744000132126174", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Riyadh", "state" : "Riyadh Province", "country" : "Saudi Arabia", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "25.2663059,47.7788542" } ], "locationText" : "Riyadh, Riyadh Province, Saudi Arabia", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "mid", "technicalSkills" : "IAM, SSO, MFA, Encryption, Monitoring, Vulnerability management, Secure SDLC, Crypto, KMS, HSM, Zero Trust", "professionalSkills" : [ "Pre-sales support", "Audit management", "Risk mitigation", "Security governance" ], "hardSkillsList" : [ "Cloud security controls" ], "hardSkills" : [ { "name" : "Cloud security controls", "level" : "intermediate" } ], "majorSkills" : "Cloud Security, Customer Accounts", "majorSkillsList" : [ "Cloud Security", "Customer Accounts" ], "coreResponsibilities" : "Serve as primary security point of contact, Build relationships with customer security leadership, Build relationships with IT teams, Build relationships with risk/compliance teams, Build relationships with engineering teams, Lead security governance cadences, Conduct posture reviews, Conduct risk discussions, Conduct roadmap alignment, Conduct discovery sessions, Understand customer environments, Understand threat models, Understand regulatory requirements, Advise on cloud security controls, Advise on best practices", "teamCollaboration" : "Cross-functional teams; Internal security specialists", "domainKnowledge" : "Cloud architecture; OCI; AWS; Azure; Data residency; Regulated industries", "domainList" : [ "cloud-architecture", "oci", "aws", "azure", "data-residency", "regulated-industries" ], "domainSpecificKnowledge" : [ "Cloud architecture", "OCI", "AWS", "Azure", "Data residency", "Regulated industries" ], "communicationSkills" : "Customer-facing lead", "qualificationsBasic" : "Understanding of cloud architecture, Background in security consulting, Background in cloud security architecture, Background in enterprise risk/GRC, Proven experience handling complex escalations, Proven experience leading cross-functional teams", "qualificationsPreferred" : "CISSP, CISM, CCSP, GIAC, ISO 27001 LI/LA", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "bTranz Software Solutions is an ERP and Mobile Application Development company, which offers a wide range of services across Oracle ERP, VAT and Cloud Services along with Mobile Application Development. With its presence in multiple countries, it offers its services across the globe with most of their customers reside in UAE and EAST African Countries. It’s a company professionally managed by team of highly experienced technocrats having over a decade of experience. Our innovative, qualified and experienced team brings together knowledge, experience and processes which enables us to deliver a solution which is the best value proposition for our customers. For more information please logon to https://www.btranz.com Role Overview We are seeking an experienced ITSM Security Account Manager to serve as a trusted advisor and customer‑facing lead for strategic engagements. This role involves pre‑sales support, audit management, and proactive IT Security Management to ensure compliance, risk mitigation, and consistent support for key EU customer accounts. Key Responsibilities * Serve as the primary security point of contact for assigned strategic accounts. * Build strong relationships with customer security leadership (CISO org), IT, risk/compliance, and engineering teams. * Lead security governance cadences (monthly/quarterly) including posture reviews, risk discussions, and roadmap alignment. * Conduct discovery sessions to understand customer environments, threat models, and regulatory requirements. * Advise on cloud security controls and best practices (IAM/SSO/MFA, encryption, segmentation, monitoring, vulnerability management, secure SDLC). * Collaborate with internal security specialists on advanced topics (crypto/KMS/HSM, workload isolation, data residency, Zero Trust). Qualifications * Strong understanding of cloud architecture (OCI, AWS, Azure) and ability to translate architecture into security posture implications. * Background in security consulting, cloud security architecture, or enterprise risk/GRC in regulated industries. * Relevant security certifications : CISSP, CISM, CCSP, GIAC, ISO 27001 LI/LA. * Proven experience handling complex escalations and leading cross‑functional teams in matrixed organizations. * Familiarity with customer security assurance processes (audit requests, pen test coordination, attestations).", "summaryDescription" : "IT Security Manager at bTranz. Skills: Cloud Security, Customer Accounts. Serve as primary security point of contact. Build relationships with customer security leadership", "postedDate" : "2026-06-15T07:18:36.000", "createdAt" : "2026-06-15T23:31:20.994", "lastUpdated" : "2026-06-16T07:17:32.595", "ingestTimestamp" : "2026-06-15T23:31:20.994", "mongoId" : "6a3053c2f292fd229cf147e3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Cloud security controls", "Cloud Security", "Customer Accounts", "Pre-sales support", "Audit management", "Risk mitigation", "Security governance", "Cloud architecture", "OCI", "AWS", "Azure", "Data residency", "Regulated industries", "CISSP", "CISM", "CCSP", "GIAC", "ISO 27001 LI/LA" ], "skillCount" : 18, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 731.019, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.85 }, { "id" : "6a305d03f292fd229cf64627", "title" : "Concierge Officer", "company" : "MedHealth", "industry" : "Health, Wellness And Fitness", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Concierge Officer in Balcatta, Australia, adjusted for the healthcare industry." }, "location" : "Balcatta, WA, Australia", "locations" : [ "Balcatta", "WA", "Australia" ], "timestamp" : "2026-06-16T10:17:27.989", "fingerprint" : "9a29f1802c69689486afb6bb34e014f507e1801f2b3b3b2418229715cb39ac94", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MedHealth3/744000131597319-concierge-officer", "externalId" : "744000131597319", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Balcatta", "state" : "Western Australia", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-31.8709062,115.8198022" } ], "locationText" : "Balcatta, Western Australia, Australia", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "coreResponsibilities" : "Provide exceptional service to patients, Manage patient appointments and scheduling, Handle patient inquiries and concerns, Coordinate patient care with medical staff, Maintain patient records and confidentiality, Assist with administrative tasks as needed, Ensure a welcoming and comfortable environment", "teamCollaboration" : "Medical staff; Administrative teams", "domainKnowledge" : "Patient care; Medical terminology", "domainList" : [ "patient-care", "medical-terminology" ], "domainSpecificKnowledge" : [ "Patient care", "Medical terminology" ], "communicationSkills" : "Patient communication", "documentationSkills" : "Patient records", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Welcome to Ability Action Australia. We are one of the largest providers to the NDIS, supporting over 10,000 participants every year with the care they need, when and where it is needed. We have a multi-disciplinary team approach, building a quality support service around the needs and goals of our participants and their family. About the role Ability Action Australia is growing and we’re looking for a proactive, people-focused individual to join our Concierge Team. You’ll take ownership of referrals, helping participants move forward with confidence and connect with the right support, sooner. This is an office-based role in Balcatta where being responsive, organised, and outcome-focused makes a real impact. What you’ll be doing You’ll be the first point of contact for participants, guiding them from referral through to booking and ensuring they have continued support. Key parts of the role include: * Reaching out early via phone, SMS, and email * Guiding conversations toward an appointment in a supportive way * Following up to gather information and keep momentum * Managing referrals, updates, and bookings in systems * Coordinating with clinicians to prioritise appointments What’s in it for you * Meaningful work where you can see the impact of what you do every day * Career growth across Ability Action Australia and the wider MedHealth group * Ongoing training and development to build your skills and confidence * Great benefits, including referral bonuses and corporate discounts (health insurance, gym memberships) * Options for salary packaging, novated leasing, and additional leave purchase ## Qualifications What you’ll bring * Confidence speaking with people and guiding conversations with empathy * A proactive mindset, you take initiative and follow things through * Comfortable working toward KPIs or activity targets * Strong communication and follow-up skills * Attention to detail when managing information and systems ## Additional Information If this sounds like you, hit the apply button now! You are welcome here. Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs.", "summaryDescription" : "Concierge Officer at MedHealth. Provide exceptional service to patients. Manage patient appointments and scheduling", "postedDate" : "2026-06-11T06:46:17.000", "createdAt" : "2026-06-15T23:53:30.413", "lastUpdated" : "2026-06-16T10:17:27.989", "ingestTimestamp" : "2026-06-15T23:53:30.413", "mongoId" : "6a305d03f292fd229cf64627", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Patient care", "Medical terminology" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 717.9568, "daysOld" : 5, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30632cf292fd229cf9caf8", "title" : "Concierge Officer", "company" : "MedHealth", "industry" : "Health, Wellness And Fitness", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Concierge Officer in Balcatta, Australia, adjusted for the healthcare industry." }, "location" : "Balcatta, WA, Australia", "locations" : [ "Balcatta", "WA", "Australia" ], "timestamp" : "2026-06-16T08:00:57.560", "fingerprint" : "036a4dc5c54aab5cdc7e300caf5292790668e5a8d8c5c5b4f777bc8f39a9fed6", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MedHealth3/744000131597319-concierge-officer", "externalId" : "744000131597319", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Balcatta", "state" : "Western Australia", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-31.8709062,115.8198022" } ], "locationText" : "Balcatta, Western Australia, Australia", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "coreResponsibilities" : "Provide exceptional service to patients, Manage patient appointments and scheduling, Handle patient inquiries and requests, Coordinate patient care with medical staff, Maintain patient records and confidentiality, Assist with patient check-in and check-out, Process patient payments and insurance information, Ensure a welcoming and comfortable environment", "teamCollaboration" : "Coordinate with medical staff", "domainKnowledge" : "Patient care; Medical terminology", "domainList" : [ "patient-care", "medical-terminology" ], "domainSpecificKnowledge" : [ "Patient care", "Medical terminology" ], "communicationSkills" : "Patient inquiries", "documentationSkills" : "Patient records", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Welcome to Ability Action Australia. We are one of the largest providers to the NDIS, supporting over 10,000 participants every year with the care they need, when and where it is needed. We have a multi-disciplinary team approach, building a quality support service around the needs and goals of our participants and their family. About the role Ability Action Australia is growing and we’re looking for a proactive, people-focused individual to join our Concierge Team. You’ll take ownership of referrals, helping participants move forward with confidence and connect with the right support, sooner. This is an office-based role in Balcatta where being responsive, organised, and outcome-focused makes a real impact. What you’ll be doing You’ll be the first point of contact for participants, guiding them from referral through to booking and ensuring they have continued support. Key parts of the role include: * Reaching out early via phone, SMS, and email * Guiding conversations toward an appointment in a supportive way * Following up to gather information and keep momentum * Managing referrals, updates, and bookings in systems * Coordinating with clinicians to prioritise appointments What’s in it for you * Meaningful work where you can see the impact of what you do every day * Career growth across Ability Action Australia and the wider MedHealth group * Ongoing training and development to build your skills and confidence * Great benefits, including referral bonuses and corporate discounts (health insurance, gym memberships) * Options for salary packaging, novated leasing, and additional leave purchase ## Qualifications What you’ll bring * Confidence speaking with people and guiding conversations with empathy * A proactive mindset, you take initiative and follow things through * Comfortable working toward KPIs or activity targets * Strong communication and follow-up skills * Attention to detail when managing information and systems ## Additional Information If this sounds like you, hit the apply button now! You are welcome here. Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs.", "summaryDescription" : "Concierge Officer at MedHealth. Provide exceptional service to patients. Manage patient appointments and scheduling", "postedDate" : "2026-06-11T06:46:17.000", "createdAt" : "2026-06-15T23:49:14.706", "lastUpdated" : "2026-06-16T08:00:57.560", "ingestTimestamp" : "2026-06-15T23:49:14.706", "mongoId" : "6a30632cf292fd229cf9caf8", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Patient care", "Medical terminology" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 717.9568, "daysOld" : 5, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a740b74d8ee00a0652685", "title" : "Full-Time Security Concierge (Mon-Fri 9am-5pm)", "company" : "Comstock", "salary" : { "min" : 48000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority Security Concierge in Arlington, United States, adjusted for the Real Estate industry." }, "location" : "Arlington, Virginia, United States", "locations" : [ "Arlington", "Virginia", "United States" ], "certifications" : [ "Certified security officer in Virginia" ], "timestamp" : "2026-06-14T20:39:56.784", "fingerprint" : "a2b6e6074eaec51a38656104f4e180781090fe4967278544bb6f455c58ee1e26", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/comstock/jobs/4281984009", "externalId" : "4281984009", "structuredLocations" : [ { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8769326,-77.0893094" } ], "locationText" : "Arlington, Virginia, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 1, "professionalSkills" : [ "Access control", "Property management", "Security systems" ], "hardSkillsList" : [ "Foot patrols", "Banning notices", "File maintenance", "Policy enforcement", "Information communication", "Reporting safety issues", "Reporting illegal parking" ], "softSkillsList" : [ "Integrity", "Accountability", "Excellence", "Customer-focused", "Learning", "Active listening", "Attention to detail" ], "hardSkills" : [ { "name" : "Foot patrols", "level" : "intermediate" }, { "name" : "Banning notices", "level" : "intermediate" }, { "name" : "File maintenance", "level" : "intermediate" }, { "name" : "Policy enforcement", "level" : "intermediate" }, { "name" : "Information communication", "level" : "intermediate" }, { "name" : "Reporting safety issues", "level" : "intermediate" }, { "name" : "Reporting illegal parking", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Integrity" }, { "name" : "Accountability" }, { "name" : "Excellence" }, { "name" : "Customer-focused" }, { "name" : "Learning" }, { "name" : "Active listening" }, { "name" : "Attention to detail" } ], "majorSkills" : "Security, Customer service, Operations", "majorSkillsList" : [ "Security", "Customer service", "Operations" ], "coreResponsibilities" : "Complete hourly patrol route, Perform access control, Ensure no property is damaged, Conduct routine foot patrols, Perform other duties, Report safety issues, Issue banning notices, Maintain file for ban notices, Notify management of rule violators, Maintain appearance of kiosks, Enforce no dogs policy, Keep updated information, Communicate information to guests, Report unknown work, Notify management of illegal parking, Notify commercial property management of illegal parking, Notify residential property management of illegal parking, Communicate fire access policy, Close loading dock doors, Report concerns to management", "teamCollaboration" : "Work independently; Work with others", "domainKnowledge" : "Property operations; Security protocols", "domainList" : [ "property-operations", "security-protocols" ], "domainSpecificKnowledge" : [ "Property operations", "Security protocols" ], "toolProficiency" : [ "Security system" ], "communicationSkills" : "Oral communication; Written communication", "documentationSkills" : "File maintenance", "continuousLearning" : "Professional development funds; Continuous learning", "innovationCreativity" : "Fuel growth; Fuel innovation", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "Certified security officer in Virginia, 1 year experience in customer-service, Valid driver's license", "qualificationsPreferred" : "Flexibility to work after hours, Flexibility to work weekends", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Security Officer for ParkX Management ensures that the facility is run smoothly, safely, cleanly, and is a good experience for residents, tenants, and guests. Key Responsibilities Complete hourly patrol route of the property using the security system Access control for guests, tenants and vendors Ensure no property is being damaged Conduct of routine foot patrols in and around building. Perform other duties as assigned Observation and reporting of safety Issue Banning notices to rule violators Maintain file for Ban Notices and notify management when necessary Maintain the appearance of the two plaza kiosks Enforce the “no dogs on the plaza” policy Keep updated information (e.g., Kiss N Ride, Contact Phone #’s, Rules of Conduct) and communicate to guests as needed Report any unknown work that is occurring at the property to management If anyone parks illegally on the property, notify Park X, Commercial property management, and Residential property management immediately Communicate to guests that we must keep the fire access areas accessible for fire trucks and ambulances Close loading dock doors as needed Report any concerns to management Qualifications High School Diploma Must be a certified security officer in Virginia Minimum of at least 1 year experience in customer-service related field Valid driver's license without major violations Flexibility to work after hours and weekends, as needed Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships Strong sense of urgency Strong problem-solving, time management and communication skills Must be highly credible and trustworthy, and operate with high degree of integrity Must hold oneself and others accountable and strive for a high level of excellence Must have a positive, can-do attitude and be able to fuel growth and innovation Must be customer-focused and results-oriented Must want to continuously learn and develop Exceptional oral and written communication, active listening, and organizational skills Ability to establish strong working relationships with others in team setting Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment Self-directed and able to work independently, with minimal supervision Benefits Compensation: - Competitive Salary with Bonus Potential - Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance Career Development - Opportunities for Advancement within our expanding portfolio - Annual Professional Development Funds to fuel your growth Employee Perks (to name a few): - Housing Discount - Commuter Benefits - Free Parking and EV charging - Parental Leave Program - Enjoy a Friendly Work Environment that values collaboration Explore more perks and possibilities here for growing your career with Comstock Companies! Discover what sets us apart!", "summaryDescription" : "Full-Time Security Concierge (Mon-Fri 9am-5pm) at Comstock. Skills: Security, Customer service, Operations. Complete hourly patrol route. Perform access control", "postedDate" : "2026-06-11T21:46:04.036", "createdAt" : "2026-06-11T21:46:04.036", "lastUpdated" : "2026-06-14T20:39:56.784", "ingestTimestamp" : "2026-06-11T21:46:04.036", "mongoId" : "6a2a740b74d8ee00a0652685", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 48000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Foot patrols", "Banning notices", "File maintenance", "Policy enforcement", "Information communication", "Reporting safety issues", "Reporting illegal parking", "Integrity", "Accountability", "Excellence", "Customer-focused", "Learning", "Active listening", "Attention to detail", "Security", "Customer service", "Operations", "Access control", "Property management", "Security systems", "Property operations", "Security protocols", "Certified security officer in Virginia", "Security system" ], "skillCount" : 24, "jobCategory" : "other", "jobSubcategory" : "security-services", "dataQualityScore" : 0.8888889, "_score" : 711.96674, "daysOld" : 2, "hasLocation" : true, "hasGeo" : true }, { "id" : "6960822f0937eae70e9c7fc3", "title" : "Flexible Bank Housing Concierge", "company" : "Home Group", "industry" : "Real Estate", "salary" : { "min" : 12.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : false }, "location" : "West Midlands-Birmingham-Birmingham (Wretham Road)", "locations" : [ "West Midlands-Birmingham-Birmingham (Wretham Road)", "18.Jan.26, 11:59:00 PM", "244368, 244368, true" ], "timestamp" : "2026-06-16T02:59:49.312", "fingerprint" : "5c1fdc9e704d022be113611213be5a920b14e214fa81723bfbe6e010a3b69773", "source" : "taleo", "language" : "en", "applyUrl" : "https://homegroup.taleo.net/careersection/ex/jobdetail.ftl?job=244368", "externalId" : "244368", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Birmingham", "state" : "West Midlands", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "52.4948994,-1.8518439" } ], "locationText" : "Birmingham, West Midlands, United Kingdom", "employmentType" : "TEMPORARY", "technicalSkills" : "CCTV", "majorSkills" : "Health and safety, Incident management", "majorSkillsList" : [ "Health and safety", "Incident management" ], "coreResponsibilities" : "Support customers, Manage health and safety, Patrol to check fire doors, Ensure everything is locked, Ensure everything is secure, Investigate suspicious activity, Raise the alarm, Engage emergency services, Keep areas clean, Keep areas tidy", "domainKnowledge" : "Supported housing", "domainList" : [ "supported-housing" ], "domainSpecificKnowledge" : [ "Supported housing" ], "continuousLearning" : "Access to learning portal", "problemSolvingSkills" : "Thinking on your feet; Managing situations on the spot", "specialRequirements" : "Lone work", "qualificationsBasic" : "Confidence to work in different services, locations or teams, Ability to be proactive, Flexibility to work at short notice, Calm, confident decision-making under pressure, Able to use technology to monitor CCTV, Able to update records, Enhanced with barring list", "qualificationsPreferred" : "Passion and experience in supporting others, Experience in a supported housing setting", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "Flexible Bank Housing Concierge (Nights) Pay £12.60 per hour, plus great benefits   Casual / Flexible Work, hours to suit you  Birmingham We can’t offer a CoS for this role Home, a place where you belong Have you been looking to earn some extra cash while keeping to your current commitments? Now you can! What’s more, you’ll be making a difference!  This is an exciting time to join Home Group – one of the UK’s largest housing providers and be part of our brilliant flexible bank. You’ll be supporting our amazing customers while picking and choosing the shifts you want to work.   What you’ll do There is so much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises. The first line of support for our customers when our wider team or their own support network isn’t around to help! You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure. Thinking on your feet and managing a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services. Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well! Why join us This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work! You have Confidence to work in different services, locations or teams and get on with colleagues Passion and experience in supporting others, ideally in a supported housing setting The ability to be proactive, stepping in to resolve incidents before they escalate Flexibility to work at short notice, as you’ll be the one picking your next shift Calm, confident decision-making even under pressure Able to use technology to monitor CCTV and update records. Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits You’ll work core hours between 5 pm and 9 am Although you’ll work nights (lone work), we do get together regularly for training and team meetings. You need an Enhanced with barring list (we pay for it) What’s in it for you? We’re a living wage employer. That means you’re paid a fair hourly rate for every hour that you work. On top of this, you’ll also receive holiday pay This is a job with weekly pay and you’ll be paid 1 week in arrears from when you worked After you have been paid for your first shift, you’ll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us You’ll get access to our excellent learning portal to develop your skills further We’re sure you’ll enjoy working for us, so if you want to stick around, you’re able to apply for all Home Group Job Opportunities (even the internal only ones!) Find out more Click APPLY NOW to see our Housing Concierge job description , find out about us and for help to apply . Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk Central Supported Portfolio 605 Birmingham (Wretham Road) Handsworth", "summaryDescription" : "Flexible Bank Housing Concierge at Home Group. Skills: Health and safety, Incident management. Support customers. Manage health and safety", "createdAt" : "2026-06-14T18:51:56.721", "lastUpdated" : "2026-06-16T02:59:49.312", "ingestTimestamp" : "2026-06-14T18:51:56.721", "mongoId" : "6960822f0937eae70e9c7fc3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Health and safety", "Incident management", "Supported housing" ], "skillCount" : 3, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.7777778, "_score" : 709.7416, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.85 }, { "id" : "6a2a740b74d8ee00a06526a1", "title" : "Part-Time Security Concierge (Sat/Sun 9am-5pm)", "company" : "Comstock", "salary" : { "min" : 24000.0, "max" : 32000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for Entry-level Part-time Security Concierge in Arlington, United States, adjusted for industry and company size." }, "location" : "Arlington, Virginia, United States", "locations" : [ "Arlington", "Virginia", "United States" ], "certifications" : [ "Certified security officer in Virginia" ], "timestamp" : "2026-06-14T21:37:42.053", "fingerprint" : "fa9fcf1e4e266e103c8cd58b738e81f8c961ce96bcba34cf174d3d45b5263fab", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/comstock/jobs/4281988009", "externalId" : "4281988009", "structuredLocations" : [ { "city" : "Arlington", "state" : "Virginia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "38.8769326,-77.0893094" } ], "locationText" : "Arlington, Virginia, United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 1, "coreResponsibilities" : "Complete hourly patrol route, Control access for guests, tenants and vendors, Ensure no property is being damaged, Conduct routine foot patrols, Perform other duties as assigned, Report safety issues, Issue banning notices, Maintain file for ban notices, Notify management of ban notices, Maintain appearance of plaza kiosks, Enforce 'no dogs on plaza' policy, Keep updated information, Communicate information to guests, Report unknown work to management, Notify management of illegal parking, Communicate fire access area accessibility, Close loading dock doors, Report concerns to management", "communicationSkills" : "Oral communication; Written communication; Active listening", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "Certified security officer in Virginia, 1 year customer-service experience, Valid driver's license", "qualificationsPreferred" : "Flexibility to work after hours and weekends", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "The Security Officer for ParkX Management ensures that the facility is run smoothly, safely, cleanly, and is a good experience for residents, tenants, and guests. Key Responsibilities Complete hourly patrol route of the property using the security system Access control for guests, tenants and vendors Ensure no property is being damaged Conduct of routine foot patrols in and around building. Perform other duties as assigned Observation and reporting of safety Issue Banning notices to rule violators Maintain file for Ban Notices and notify management when necessary Maintain the appearance of the two plaza kiosks Enforce the “no dogs on the plaza” policy Keep updated information (e.g., Kiss N Ride, Contact Phone #’s, Rules of Conduct) and communicate to guests as needed Report any unknown work that is occurring at the property to management If anyone parks illegally on the property, notify Park X, Commercial property management, and Residential property management immediately Communicate to guests that we must keep the fire access areas accessible for fire trucks and ambulances Close loading dock doors as needed Report any concerns to management Qualifications High School Diploma Must be a certified security officer in Virginia Minimum of at least 1 year experience in customer-service related field Valid driver's license without major violations Flexibility to work after hours and weekends, as needed Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships Strong sense of urgency Strong problem-solving, time management and communication skills Must be highly credible and trustworthy, and operate with high degree of integrity Must hold oneself and others accountable and strive for a high level of excellence Must have a positive, can-do attitude and be able to fuel growth and innovation Must be customer-focused and results-oriented Must want to continuously learn and develop Exceptional oral and written communication, active listening, and organizational skills Ability to establish strong working relationships with others in team setting Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment Self-directed and able to work independently, with minimal supervision Benefits Compensation: - Competitive Salary with Bonus Potential - Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance Career Development - Opportunities for Advancement within our expanding portfolio - Annual Professional Development Funds to fuel your growth Employee Perks (to name a few): - Housing Discount - Commuter Benefits - Free Parking and EV charging - Parental Leave Program - Enjoy a Friendly Work Environment that values collaboration Explore more perks and possibilities here for growing your career with Comstock Companies! Discover what sets us apart!", "summaryDescription" : "Part-Time Security Concierge (Sat/Sun 9am-5pm) at Comstock. Complete hourly patrol route. Control access for guests, tenants and vendors", "postedDate" : "2026-06-11T20:55:10.019", "createdAt" : "2026-06-11T20:55:10.019", "lastUpdated" : "2026-06-14T21:37:42.053", "ingestTimestamp" : "2026-06-11T20:55:10.019", "mongoId" : "6a2a740b74d8ee00a06526a1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 24000, "salaryAnnualMax" : 32000, "salaryBand" : "<30k", "hasSalary" : true, "allSkills" : [ "Certified security officer in Virginia" ], "skillCount" : 1, "jobCategory" : "other", "jobSubcategory" : "security-services", "dataQualityScore" : 0.8888889, "_score" : 702.4598, "daysOld" : 3, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2aae4074d8ee00a06ca00c", "title" : "Membership Concierge II", "salary" : { "min" : 32000.0, "max" : 45000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Membership Concierge II in the United States, adjusted for part-time employment." }, "location" : "United States of America", "locations" : [ "United States of America" ], "certifications" : [ "Retention Specialist Certification" ], "timestamp" : "2026-06-14T23:18:15.923", "fingerprint" : "c185a6ee9acdf4c5ca982d35c00a9125b30bcd0d19f38c1acfe83435a9bef076", "source" : "workday", "language" : "en", "applyUrl" : "https://wd1.myworkdaysite.com/recruiting/lifetime/lifetime/job/Happy-Valley-Peoria/Membership-Concierge-II_R-165579", "externalId" : "R-165579", "locationPoint" : "51.43667,5.97917", "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "onsite" } ], "locationText" : "United States", "employmentType" : "PART_TIME", "minimumEducation" : "High School", "experienceMinYears" : 1, "experienceMaxYears" : 2, "professionalSkills" : [ "Account maintenance", "Service delivery", "Programming insight", "Member engagement", "Sales", "Retention" ], "hardSkillsList" : [ "Customer service", "Service recovery", "Verbal communication" ], "softSkillsList" : [ "Friendly", "Outgoing" ], "hardSkills" : [ { "name" : "Customer service", "level" : "intermediate" }, { "name" : "Service recovery", "level" : "intermediate" }, { "name" : "Verbal communication", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Friendly" }, { "name" : "Outgoing" } ], "majorSkills" : "Account maintenance, Member engagement, Sales, Service recovery", "majorSkillsList" : [ "Account maintenance", "Member engagement", "Sales", "Service recovery" ], "coreResponsibilities" : "Operate as first point of contact for members, Build relationships with members and guests, Create extraordinary experiences, Receive inbound phone calls, Conduct outbound outreach with members and guests, Educate members and guests of club programming, events,, Assist members with account maintenance, Process member needs, changes and transactions, Process program, service, and product payments, Serve as a key point of contact for, Serve as a key point of contact for, Engage in problem solving for member questions and, Engage in service recovery for member questions and", "domainKnowledge" : "Club programming; Club events; Club pricing; Club policies", "domainList" : [ "club-programming", "club-events", "club-pricing", "club-policies" ], "domainSpecificKnowledge" : [ "Club programming", "Club events", "Club pricing", "Club policies" ], "communicationSkills" : "Verbal communication", "continuousLearning" : "Hospitality certification levels", "problemSolvingSkills" : "Problem solving; Service recovery", "specialRequirements" : "Able to stand for 4 hours at a time", "outcomesObjectives" : "Create customized succession plan", "qualificationsBasic" : "High School graduate or equivalent, 1-2 years of experience in customer service or sales, Skilled at multi-tasking, Delivering high quality customer service, Service recovery, Verbal communication, Comfortable working in a fast-paced environment, Able to stand for 4 hours at a time, Demonstrate a friendly and outgoing demeanor", "qualificationsPreferred" : "Bachelor’s Degree in Hospitality", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "_**Position Summary**_ As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals. _**Job Duties/Responsibilities**_ * Operates as first point of contact for members and guests entering resort * Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences * Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition. * Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies * Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments * Serves as a key point of contact for new membership sales and member retention interactions. * Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources ** _Minimum Required Qualifications_** Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor. **Education:** * High School graduate or equivalent **Years of Experience:** * Minimum of 1-2 years of experience in customer service or sales **Licenses / Certifications / Registrations:** * Complete Retention Specialist Certification within 60 days of hire * Passion to serve others * Effective communication skills ** _Preferred Requirements_** * Bachelor’s Degree in Hospitality Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.", "summaryDescription" : "Membership Concierge II. Skills: Account maintenance, Member engagement, Sales, Service recovery. Operate as first point of contact for members. Build relationships with members and guests", "postedDate" : "2026-06-12T01:19:17.664", "createdAt" : "2026-06-12T01:19:17.579", "lastUpdated" : "2026-06-14T23:18:15.923", "ingestTimestamp" : "2026-06-12T01:19:17.579", "mongoId" : "6a2aae4074d8ee00a06ca00c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://wd1.myworkdaysite.com/recruiting/lifetime/lifetime/job/Happy-Valley-Peoria/Membership-Concierge-II_R-165579", "salaryAnnualMin" : 32000, "salaryAnnualMax" : 45000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer service", "Service recovery", "Verbal communication", "Friendly", "Outgoing", "Account maintenance", "Member engagement", "Sales", "Service delivery", "Programming insight", "Retention", "Club programming", "Club events", "Club pricing", "Club policies", "Retention Specialist Certification" ], "skillCount" : 16, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.7777778, "_score" : 699.8818, "daysOld" : 2, "hasLocation" : true, "hasGeo" : false }, { "id" : "6a305930f292fd229cf45a1a", "title" : "Community Manager", "company" : "Jerry.ai", "industry" : "Marketing", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Palo Alto, California", "locations" : [ "Palo Alto, California", "Austin, Texas", "New York, New York", "Chicago, Illinois", "San Jose, California", "Los Angeles, California", "Boston, Massachusetts" ], "timestamp" : "2026-06-16T10:34:20.304", "fingerprint" : "eea8d2ce57a77dc44b49753c62eaa62a732cd6344173e4a55d51c5d5ddfd6262", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Jerry.ai/ddcbdf79-c5ed-4804-83fb-7feee9db041d/application", "externalId" : "ddcbdf79-c5ed-4804-83fb-7feee9db041d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Palo Alto", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.4443293,-122.1598465" } ], "locationText" : "Palo Alto, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Community management", "Organic social", "Content strategy", "Engagement strategy", "SEO", "LLM citation" ], "hardSkillsList" : [ "Sentiment analysis", "Referral traffic analysis" ], "hardSkills" : [ { "name" : "Sentiment analysis", "level" : "intermediate" }, { "name" : "Referral traffic analysis", "level" : "intermediate" } ], "majorSkills" : "Community building, Organic growth, Content strategy", "majorSkillsList" : [ "Community building", "Organic growth", "Content strategy" ], "coreResponsibilities" : "Build organic presence, Grow presence across Reddit, Grow presence across Quora, Grow presence across YouTube, Grow presence across TikTok, Develop community playbook, Grow subreddits, Build content strategy, Build engagement strategy, Leverage AI, Work with Growth teams, Work with Content teams, Measure sentiment, Measure share of voice, Measure referral traffic, Measure LLM citation", "teamCollaboration" : "Growth teams; Content teams", "domainKnowledge" : "Car insurance; Car repair; Fintech; Insurtech", "domainList" : [ "car-insurance", "car-repair", "fintech", "insurtech" ], "domainSpecificKnowledge" : [ "Car insurance", "Car repair", "Fintech", "Insurtech" ], "communicationSkills" : "Platform native writing", "qualificationsBasic" : "3+ years community management, 3+ years organic social", "qualificationsPreferred" : "Fintech experience preferred, Insurtech experience preferred, Consumer facing category experience preferred, Regulated category experience preferred", "remoteFriendly" : true, "rawDescription" : "Why we exist: More than 80% of Americans own a car and see it as a fundamental necessity, yet the experience of owning one is stuck in the 90s. Every part of the user journey (shopping for a car, insurance, repairs, etc) is complicated, fragmented, and time-consuming, and the costs are staggering. In 2025, the cost of owning a car was more than 20% of the average household income, after tax. At http://jerry.aiJerry.ai http://Jerry.ai, we are building the first app to manage it all and make car ownership accessible to all. Why we need you: Jerry has built a product used by 5 million people, but the real conversations about car insurance and repair aren't happening in our apps—they’re happening on Reddit, Quora, and TikTok. We don’t want to just ‘manage’ these channels; we want to participate in them. We’re looking for a Community Manager who can represent Jerry with authenticity and build trust with our current and future users! You’re someone who knows how to provide genuine value in an r/personalfinance thread and can just as easily navigate the high-energy culture of a TikTok comment section. What you'll own: - Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok — the places our customers actually congregate - Develop Jerry's playbook for how to show up in each community: when to post, when to reply, when to stay silent - Grow Jerry’s subreddits into active, trusted communities - Build a content and engagement strategy that scales without losing authenticity, leveraging AI where it helps - Work with Growth and Content teams to ensure consistency across channels - Measure what matters: sentiment, share of voice, referral traffic, and LLM citation Who you are: - A platform native with a visceral dislike of corporate-speak — you write with a tone that earns upvotes and moves naturally across Reddit, TikTok, and Quora - 3+ years in community management or organic social, ideally in fintech, insurtech, or another consumer facing and/or regulated category - A strategic operator who builds systems, not just vibes — you understand SEO and how LLMs cite sources - Proven ability to make \"boring\" or \"stressful\" categories feel human, authentic, and worth following - A patient, curious long-game player who values organic trust over quick PR wins While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Community Manager at Jerry.ai. Skills: Community building, Organic growth, Content strategy. Build organic presence. Grow presence across Reddit", "createdAt" : "2026-06-16T00:24:28.534", "lastUpdated" : "2026-06-16T10:34:20.304", "ingestTimestamp" : "2026-06-16T00:24:28.534", "mongoId" : "6a305930f292fd229cf45a1a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Sentiment analysis", "Referral traffic analysis", "Community building", "Organic growth", "Content strategy", "Community management", "Organic social", "Engagement strategy", "SEO", "LLM citation", "Car insurance", "Car repair", "Fintech", "Insurtech" ], "skillCount" : 14, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 697.9154, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cd95874d8ee00a0a48116", "title" : "Community Manager", "company" : "MG Properties", "industry" : "Real Estate", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Manager Community Manager in Portland, United States, adjusted for the Real Estate industry and company size." }, "location" : "Portland, OR", "locations" : [ "Portland", "OR" ], "timestamp" : "2026-06-15T09:19:51.028", "fingerprint" : "3593371d9f10a4c8ae1d9ed6bda01d5be6577cb9147fa9bade7194fe5d77d4c7", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/mgproperties/jobs/5163805007", "externalId" : "5163805007", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Portland", "state" : "Oregon", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "45.5202471,-122.6741940" } ], "locationText" : "Portland, Oregon, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Marketing", "Budgeting", "Sales" ], "majorSkills" : "Team building, Management skills, Operations management", "majorSkillsList" : [ "Team building", "Management skills", "Operations management" ], "coreResponsibilities" : "Build team, Train team, Market property, Oversee budget, Maintain budget, Manage operational tasks", "domainKnowledge" : "Apartment community management", "domainList" : [ "apartment-community-management" ], "domainSpecificKnowledge" : [ "Apartment community management" ], "specialRequirements" : "Audio recordings consent", "qualificationsBasic" : "Recent experience managing apartment community, Supervisory/management experience, Demonstrated operations skills, Valid driver's license, Proof of insurance", "qualificationsPreferred" : "Yardi experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "With over 30 years of experience in the acquisition, development, rehabilitation, and management of apartment communities across the Western United States, we are a trusted partner in the property management industry. At MG Properties, we focus on enriching lives – physically in our community buildings, philanthropically through giving back to our local communities, and through development and growth of our employees. Are you a skilled team-player ready to take on an exciting new challenge with our growing company? MG Properties is seeking an experienced Community Manager for a beautiful property, located in Portland, OR! This person will be responsible for building and training their team, marketing the property, overseeing and maintaining the budget, and all operational tasks to help the property thrive! Qualifications Must have RECENT experience managing a fast-paced apartment community! Supervisory/management experience a must! Yardi experience preferred. Team building and effective management skills a must! Demonstrated operations skills including marketing, budgets, sales, etc. are required to make this position a success! Must have a valid driver's license and proof of insurance. As a condition of employment, all employees must acknowledge and consent to the possibility of audio recordings being made during the performance of their work duties. Compensation and Benefits Monthly and Performance based incentive bonuses Company profit sharing Accrues 10 days Paid time off per year 10 Paid Holidays and 2 Paid Personal Days per year 40 Hours of Paid Sick Time 401K with employer match Medical, Dental, Vision, Employee Assistance Program Life Insurance Flexible Spending Account, Dependent Care Spending Account Rental Discounts MG Properties is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a drug-free workplace, participate in E-Verify, and are an at-will employer. If identified for a position, you will be asked to submit to a background check and drug-screen. View our CCPA Policy HERE", "summaryDescription" : "Community Manager at MG Properties. Skills: Team building, Management skills, Operations management. Build team. Train team", "postedDate" : "2026-06-14T04:48:54.618", "createdAt" : "2026-06-14T04:48:54.618", "lastUpdated" : "2026-06-15T09:19:51.028", "ingestTimestamp" : "2026-06-14T04:48:54.618", "mongoId" : "6a2cd95874d8ee00a0a48116", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Team building", "Management skills", "Operations management", "Marketing", "Budgeting", "Sales", "Apartment community management" ], "skillCount" : 7, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Manager", "dataQualityScore" : 1.0, "_score" : 695.7022, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a475774d8ee00a05d960a", "title" : "Evening Concierge", "company" : "Bozzuto", "salary" : { "min" : 55000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "San Francisco, CA, 94103", "locations" : [ "San Francisco", "CA", "94103" ], "timestamp" : "2026-06-13T09:16:44.370", "fingerprint" : "ff214822026caf11c4ccdd7380858e7571655c60410468862b271645619b4954", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.bozzuto.com/careers/job-search/5253446008/?gh_jid=5253446008", "externalId" : "5253446008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "coreResponsibilities" : "Solve problems, Provide timely assistance, Plan events, Execute events, Engage residents, Foster community, Build brand loyalty, Ensure positive experience, Maintain community, Generate awareness, Generate interest, Generate excitement, Encourage reviews, Organize front desk logs, Organize package rooms, Organize club room reservations, Organize freight elevators", "communicationSkills" : "Written communication; Verbal communication", "continuousLearning" : "Tuition reimbursement; Career development", "problemSolvingSkills" : "Problem solving", "specialRequirements" : "Lift up to 25 pounds, Work weekends, Work evenings", "qualificationsBasic" : "2+ years hospitality experience, 2+ years retail experience, 2+ years travel experience, 2+ years hotel experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members. Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary. Primary Responsibilities: As the Evening Concierge (Monday - Friday, 11A-8P), you’re the first person prospects and residents meet when they come home. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships. Your natural ability to strike up a conversation and make people feel “at home” is what enables you to excel. You enjoy personalizing every interaction. That’s why you know the names and favorite things of all of your customers (including the four-legged ones). As an Evening Concierge, your primary responsibilities include: Solving problems and providing timely assistance to residents and prospects with care Event planning - executing meaningful events and activities that engage residents and foster a sense of community Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community Generating awareness, interest and excitement via social media Encouraging happy customers to share the love by writing reviews on social networking sites Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators Working weekends or evenings depending on the shift What You Bring to Us: 2+ years’ experience in a hospitality, retail, travel or hotel environment Outstanding communication skills, both written and verbal A sharp professional appearance Competent with various software, apps and computer programs An eye for detail and a knack for anticipating a customer’s needs A customer-focused mentality Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!) This position is eligible for additional bonus opportunities. Salary Range $55,000—$58,000 USD When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness. Working on our team and in this position, you can expect: Competitive compensation. Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price. Paid leave. We provide 20 days of paid time off plus holidays. Retirement planning. We offer a 401k program with a company match. Tuition reimbursement. Plus, many other programs to support career development and growth. A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures. Bozzuto is proudly an Equal Opportunity Employer. Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.", "summaryDescription" : "Evening Concierge at Bozzuto. Solve problems. Provide timely assistance", "postedDate" : "2026-06-11T17:30:07.320", "createdAt" : "2026-06-11T17:30:07.320", "lastUpdated" : "2026-06-13T09:16:44.370", "ingestTimestamp" : "2026-06-11T17:30:07.320", "mongoId" : "6a2a475774d8ee00a05d960a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 55000, "salaryAnnualMax" : 58000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "other", "jobSubcategory" : "511---office", "dataQualityScore" : 0.6666667, "_score" : 695.18506, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a2d763474d8ee00a0bf6a3a", "title" : "Overnight Front Desk Concierge", "company" : "Method Co.", "industry" : "Hospitality", "salary" : { "min" : 36000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an Overnight Front Desk Concierge in Cleveland, Ohio, adjusted for mid-seniority and the hospitality industry." }, "location" : "Cleveland, Ohio, United States", "locations" : [ "Cleveland", "Ohio", "United States" ], "timestamp" : "2026-06-15T22:21:27.988", "fingerprint" : "2c4c667507d5b9a4fcd20363c7c33351e2113c347736f0cd0155466dc5e15191", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/methodco/jobs/4222320009", "externalId" : "4222320009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Cleveland", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.4996574,-81.6936772" } ], "locationText" : "Cleveland, Ohio, United States", "coreResponsibilities" : "Welcome guests with warmth, Assist guests with professionalism, Assist guests with efficiency, Manage check-ins, Manage check-outs, Manage reservation inquiries, Respond to guest requests, Respond to guest questions, Respond to guest concerns, Monitor building access, Maintain a secure environment, Maintain a calm environment, Conduct property walkthroughs, Report maintenance issues, Report safety issues, Handle phone calls, Handle emails, Handle guest communications, Maintain accurate records, Maintain logs, Maintain daily reports, Support light administrative tasks, Prepare materials for team, Ensure lobby is clean, Ensure front desk is clean, Ensure lobby is organized, Ensure front desk is organized, Ensure lobby is guest-ready, Ensure front desk is guest-ready, Collaborate with housekeeping, Collaborate with maintenance, Collaborate with management", "teamCollaboration" : "Collaborate with housekeeping; Collaborate with maintenance; Collaborate with management", "domainKnowledge" : "Hospitality; Guest service", "domainList" : [ "hospitality", "guest-service" ], "domainSpecificKnowledge" : [ "Hospitality", "Guest service" ], "specialRequirements" : "Overnight shifts, Weekend shifts, Holiday shifts", "qualificationsBasic" : "1+ year front desk experience, 1+ year concierge experience, 1+ year guest-service experience, Basic proficiency reservation systems, Basic proficiency front-office software", "qualificationsPreferred" : "Hotel front desk experience preferred, Luxury residential front desk experience preferred, Overnight shift availability, Weekend availability, Holiday availability", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About Method Co. Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place. About ROOST Cleveland ROOST Cleveland brings the signature ROOST apartment‑hotel experience to the heart of downtown Cleveland. Set within a beautifully restored historic building, it offers spacious studio, one‑, and two‑bedroom apartments designed for both short visits and extended stays. Each residence features full kitchens, in‑unit laundry, curated furnishings, and warm, modern design details that make every stay feel like home. Guests enjoy access to thoughtfully designed common spaces, a fitness center, and attentive service that blends boutique‑hotel hospitality with residential comfort. Steps from the city’s cultural institutions, restaurants, and lakefront, ROOST Cleveland is an inviting home base for exploring the best of the city. Website: https://www.roostcleveland.com Position Overview ROOST Cleveland is seeking a flexible, attentive, and highly reliable Front Desk Concierge to support our guests and property. This role is ideal for someone who excels in guest service, maintains a polished and professional presence, and can confidently handle both hospitality and operational tasks. As the first point of contact in the guest experience, you’ll ensure the safety, comfort, and seamless experience of all guests throughout. Key Responsibilities Welcome and assist guests with warmth, professionalism, and efficiency Manage check‑ins, check‑outs, and reservation inquiries Respond promptly to guest requests, questions, and concerns Monitor building access and maintain a secure, calm environment Conduct property walkthroughs and report any maintenance or safety issues Handle phone calls, emails, and guest communications Maintain accurate records, logs, and daily reports Support light administrative tasks and prepare materials for the team Ensure the lobby and front desk areas remain clean, organized, and guest‑ready Collaborate with housekeeping, maintenance, and management as needed Qualifications 1+ year of front desk, concierge, or guest‑service experience (hotel or luxury residential preferred) Strong communication skills and a naturally warm, guest‑focused demeanor Ability to remain composed, professional, and attentive during quiet or high‑pressure moments Comfortable working independently and making sound decisions Basic proficiency with reservation systems and front‑office software Strong attention to detail and organizational skills Flexible schedule with availability for overnight shifts, weekends, and holidays What We Offer Competitive hourly pay Opportunities for growth within a dynamic hospitality group A collaborative, design‑driven work environment Employee dining perks across Method Co. properties Sick time & vacation Health, vision, and dental benefits", "summaryDescription" : "Overnight Front Desk Concierge at Method Co.. Welcome guests with warmth. Assist guests with professionalism", "postedDate" : "2026-06-14T20:41:47.508", "createdAt" : "2026-06-14T20:41:47.508", "lastUpdated" : "2026-06-15T22:21:27.988", "ingestTimestamp" : "2026-06-14T20:41:47.508", "mongoId" : "6a2d763474d8ee00a0bf6a3a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 36000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Hospitality", "Guest service" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 694.1869, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2b5c3874d8ee00a07bba0d", "title" : "Concierge", "company" : "Greystar", "industry" : "Real Estate", "salary" : { "min" : 300.0, "max" : 300.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Phoenix, AZ", "locations" : [ "Phoenix, AZ", "United States of America" ], "timestamp" : "2026-06-15T00:43:54.667", "fingerprint" : "941bf59a6c53c52ccf451fdb8a11c2fd89fbf10d87976a7af01b154dae5d9f84", "source" : "workday", "language" : "en", "applyUrl" : "https://greystar.wd1.myworkdayjobs.com/External/job/44-Monroe-Phoenix-AZ/Concierge---44-Monroe_R0191126", "externalId" : "R0191126", "industryFunction" : { }, "locationPoint" : "41.61115,-87.63477", "structuredLocations" : [ { "city" : "Phoenix", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4484367,-112.0741410" } ], "locationText" : "Phoenix, Arizona, United States", "employmentType" : "PART_TIME", "coreResponsibilities" : "Greet prospects and residents, Ensure comfort of prospects and visitors, Answer phone calls, Route calls to appropriate team member, Assist with service request call backs, Maintain guest suite schedule, Manage loading dock schedule, Coordinate elevator schedule, Ensure clubhouse amenities are tour ready, Manage package deliveries, Document package arrival information, Notify residents of package deliveries, Maintain tracking logs for rentals, Maintain tracking logs for services, Assist with scheduling resident activities, Assist with planning resident programs, Assist with organizing resident activities, Assist with organizing resident programs, Keep information on local area, Maintain relationships with vendors", "domainKnowledge" : "Rental residential real estate", "domainList" : [ "rental-residential-real-estate" ], "domainSpecificKnowledge" : [ "Rental residential real estate" ], "specialRequirements" : "Stand, walk, sit for extended periods, Bend, stoop, climb ladders, Reach, carry objects, crawl, Work inside and outside, Work in all weather conditions, Push, pull, lift, carry 25 pounds, Push, pull, lift, carry 50 pounds with assistance, Rare or regular travel may be required, Flexible work schedule, Take call during evenings, Take call during weekends, Take call during holidays", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "**ABOUT GREYSTAR** Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit [www.greystar.com](http://www.greystar.com). **JOB DESCRIPTION SUMMARY** Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources. **JOB DESCRIPTION** * Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member. * Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary. * Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs. * Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning. * Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours. * Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community. * Assists the community team with scheduling, planning and organizing resident activities and programs. * Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors. # # Physical Demands: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays. Schedule: Monday-Friday 6:00 PM-11:00 PM **Additional Compensation** : Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * _Corporate Positions_ : In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * _Onsite Property Positions_ : In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. **Benefits Offered for Part-time Team Members*:** * 401(k) with Company Match (eligibility required) * Employee Assistance Program * Paid sick time _*For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority._ Greystar will consider for employment qualified applicants with arrest and conviction records. _**Important Notice:** Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com._", "summaryDescription" : "Concierge at Greystar. Greet prospects and residents. Ensure comfort of prospects and visitors", "postedDate" : "2026-06-10T05:32:51.636", "createdAt" : "2026-06-12T05:32:51.611", "lastUpdated" : "2026-06-15T00:43:54.667", "ingestTimestamp" : "2026-06-12T05:32:51.611", "mongoId" : "6a2b5c3874d8ee00a07bba0d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://greystar.wd1.myworkdayjobs.com/External/job/44-Monroe-Phoenix-AZ/Concierge---44-Monroe_R0191126", "salaryAnnualMax" : 300, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Rental residential real estate" ], "skillCount" : 1, "jobCategory" : "other", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 693.1584, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate" }, { "id" : "6a21ad3674d8ee00a0cc2593", "title" : "Candidate Concierge Team Coordinator", "company" : "Amazon.com Services LLC", "industry" : "Human Resources, pxt", "salary" : { "min" : 21.0, "max" : 37.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "timestamp" : "2026-06-15T02:48:20.191", "fingerprint" : "d9e712ebbab66a20095c94e4350b2118d7bb9e3e700cc759361577fd2fe24844", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.jobs/jobs/10439240/apply", "externalId" : "80eb5d6d-f62b-407f-a0a5-0b83851ecd6a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "Manager", "professionalSkills" : [ "Talent acquisition", "Recruiting operations", "Project management", "Workload balancing", "Staff development", "Scheduling best practices", "Interview coordination", "Scheduling operations", "Candidate experience", "Performance goals", "Staffing strategy", "Reporting" ], "hardSkillsList" : [ "Forecasting demand", "Capacity planning", "Workload balancing", "Staff training", "Performance measurement" ], "softSkillsList" : [ "Leadership", "Flexibility", "Commitment" ], "hardSkills" : [ { "name" : "Forecasting demand", "level" : "intermediate" }, { "name" : "Capacity planning", "level" : "intermediate" }, { "name" : "Workload balancing", "level" : "intermediate" }, { "name" : "Staff training", "level" : "intermediate" }, { "name" : "Performance measurement", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" }, { "name" : "Flexibility" }, { "name" : "Commitment" } ], "majorSkills" : "Recruiting coordination, Team management, Scheduling", "majorSkillsList" : [ "Recruiting coordination", "Team management", "Scheduling" ], "coreResponsibilities" : "Manage team of Recruiting Coordinators, Support hiring across businesses, Develop staff members, Partner with TA leaders internationally, Share scheduling best practices, Partner with Amazon RC leadership, Lead strategy for interview coordination, Ensure seamless partnership, Experiment with new tools, Experiment with new processes, Experiment with best practices, Improve scheduling operations, Improve candidate experience, Set team performance goals, Set individual performance goals, Manage staffing strategy, Measure health to reach optimal support model, Own metrics and reporting, Report on scheduling cycle times, Report on candidate experience, Prioritize roadmap for projects, Communicate project updates", "teamCollaboration" : "TA leaders internationally; Amazon RC leadership; RCs; Recruiting; Hiring Managers; Interviewers", "projectManagementSkills" : [ "Project management", "Roadmap planning" ], "domainKnowledge" : "Global Talent Acquisition; Recruiting operations", "domainList" : [ "global-talent-acquisition", "recruiting-operations" ], "domainSpecificKnowledge" : [ "Global Talent Acquisition", "Recruiting operations" ], "toolProficiency" : [ "Outlook", "Excel", "Word", "SharePoint", "ATS" ], "communicationSkills" : "Project updates", "continuousLearning" : "Culture of development; Continued learning opportunities; Growth opportunities", "problemSolvingSkills" : "Analytical capabilities", "outcomesObjectives" : "Reach optimal support model; Improve scheduling operations; Improve candidate experience", "qualificationsBasic" : "1+ years recruiting experience, 1+ years coordination experience, 1+ years administration experience, 1+ years logistics experience, 1+ years HR experience, Bachelor's degree or equivalent, Experience with Outlook, Experience with Excel, Experience with Word, Experience with SharePoint", "qualificationsPreferred" : "Degree or diploma in HR, Experience in fast paced environment, Experience in quickly changing environment, Experience in international environment, Experience with technical tracking systems, Experience with ATS", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Amazon's Recruiting Operations team is looking for an innovative Recruiting Coordinator Manager to lead a team of Recruiting Coordinators supporting Global Talent Acquisition. This position will provide you with the opportunity to work with dynamic and analytical partners who set a high bar for innovation and success in a high-growth recruiting environment. It will support recruiting coordinators across all businesses Amazon hires for and will include a mixture of technical and non-technical expertise. We expect the Recruiting Coordinator Manager to be a passionate customer and candidate advocate with proven analytical capabilities and project management skills, extreme attention to detail, and the ability to effectively prioritize and multi-task. The ideal candidate will be a self-starter with a passion for recruiting, a high level of flexibility, commitment, and the ability to tackle ambiguity. This Manager will lead all aspects and phases of successful operations for managing a team of Recruiting Coordinators supporting multiple business lanes. This includes forecasting demand and RC capacity, all core scheduling and coordinating activities, and workload balancing. They will develop staff members so each team member is fully trained and utilized to the optimum level. Amazon is a company of builders. A philosophy of ownership carries through everything we do — from the proprietary technologies we create to the new businesses we launch and grow. You'll find it in every team across our company. Every day across the world we develop the ideas, the services and the products that make life easier for tens of millions of customers. From providing Earth's biggest selection of products to developing ground-breaking software and devices that change entire industries, Amazon is a place of invention and progressive thinking. Key job responsibilities Manage a team of Recruiting Coordinators to support hiring across all Global Talent Acquisition businesses Develop the best—maintain a culture of development to support continued learning and growth opportunities for the team Partner with TA leaders internationally to share scheduling best practices across regions as well as partner with other Amazon RC leadership to share scheduling best practices across businesses Lead strategy for interview coordination across multiple unique business lines to ensure seamless partnership between RCs, Recruiting, Hiring Managers, and interviewers Experiment with new tools, processes, and best practices to improve scheduling operations and candidate experience Set direction; define team and individual performance goals Manage staffing strategy and measure health to reach optimal support model for team/customers Own metrics and reporting for scheduling cycle times and candidate experience Prioritize the roadmap for projects and regularly communicate project updates with TA leadership Basic Qualifications: - 1+ years of recruiting, coordination, administration, logistics, HR or equivalent experience - Bachelor's degree or equivalent - Experience with basic web-based tools and products like Outlook, Excel, Word and SharePoint Preferred Qualifications: - Degree or diploma in HR or any related field - Experience working in a fast paced, quickly changing or international environment - Experience with technical tracking systems / softwares (like ATS) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 21.00 - 37.00 USD hourly", "summaryDescription" : "Candidate Concierge Team Coordinator at Amazon.com Services LLC. Skills: Recruiting coordination, Team management, Scheduling. Manage team of Recruiting Coordinators. Support hiring across businesses", "postedDate" : "2026-06-13T08:12:49.233", "createdAt" : "2026-06-13T08:12:49.233", "lastUpdated" : "2026-06-15T02:48:20.191", "ingestTimestamp" : "2026-06-13T08:12:49.233", "mongoId" : "6a21ad3674d8ee00a0cc2593", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.jobs/jobs/10439240/apply", "salaryAnnualMin" : 43680, "salaryAnnualMax" : 76960, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Forecasting demand", "Capacity planning", "Workload balancing", "Staff training", "Performance measurement", "Leadership", "Flexibility", "Commitment", "Recruiting coordination", "Team management", "Scheduling", "Talent acquisition", "Recruiting operations", "Project management", "Staff development", "Scheduling best practices", "Interview coordination", "Scheduling operations", "Candidate experience", "Performance goals", "Staffing strategy", "Reporting", "Roadmap planning", "Global Talent Acquisition", "Outlook", "Excel", "Word", "SharePoint", "ATS" ], "skillCount" : 29, "jobCategory" : "human-resources", "dataQualityScore" : 1.0, "_score" : 690.5635, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true }, { "id" : "6a305743f292fd229cf36db3", "title" : "Project Manager (with security control experience)", "company" : "Phizenix", "industry" : "E-Commerce", "salary" : { "min" : 135000.0, "max" : 175000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Project Manager in San Francisco, adjusted for the E-commerce industry and specific security control experience." }, "location" : "Livermore ", "locations" : [ "Livermore" ], "certifications" : [ "PMP", "PMI-ACP", "CSM", "CSPO" ], "timestamp" : "2026-06-16T07:06:33.325", "fingerprint" : "1bd034896c9cee127519c030481226b0737021d16b418d1634da46d68764f380", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/phizenix/jobs/5198802008", "externalId" : "5198802008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Francisco", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "37.7879363,-122.4075201" } ], "locationText" : "San Francisco, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 4, "experienceMaxYears" : 7, "experienceLevel" : "Mid", "technicalSkills" : "Jira, Asana, Smartsheet, MS Project", "professionalSkills" : [ "Project management", "Program management", "Stakeholder management", "Risk management", "Compliance management", "Vendor management", "Process improvement" ], "hardSkillsList" : [ "Security controls", "Data privacy", "Vendor risk management", "Compliance frameworks" ], "softSkillsList" : [ "Problem-solving" ], "hardSkills" : [ { "name" : "Security controls", "level" : "intermediate" }, { "name" : "Data privacy", "level" : "intermediate" }, { "name" : "Vendor risk management", "level" : "intermediate" }, { "name" : "Compliance frameworks", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Problem-solving" } ], "majorSkills" : "Project management, Security awareness, Cross-functional coordination, Risk management", "majorSkillsList" : [ "Project management", "Security awareness", "Cross-functional coordination", "Risk management" ], "coreResponsibilities" : "Lead and manage cross-functional projects, Apply a security-aware approach to project planning, Coordinate with IT, legal, and security teams, Facilitate agile ceremonies, Maintain project documentation, Manage third-party vendor onboarding processes, Drive continuous improvement in project delivery processes", "teamCollaboration" : "Cross-functional projects; IT, legal, and security teams; Marketing, technology, and operations teams", "projectManagementSkills" : [ "Agile", "Sprint planning", "Retrospectives", "Sprint reviews" ], "domainKnowledge" : "Data privacy; Vendor risk management; Compliance frameworks; GDPR; CCPA; Data governance", "domainList" : [ "data-privacy", "vendor-risk-management", "compliance-frameworks", "gdpr", "ccpa", "data-governance" ], "domainSpecificKnowledge" : [ "Data privacy", "Vendor risk management", "Compliance frameworks", "GDPR", "CCPA", "Data governance" ], "toolProficiency" : [ "Jira", "Asana", "Smartsheet", "MS Project" ], "documentationSkills" : "Project documentation; Risk registers; Status reporting", "problemSolvingSkills" : "Problem-solving", "specialRequirements" : "In-office presence 2–3 days per week", "outcomesObjectives" : "Ensuring timelines, budgets, and stakeholder expectations are met", "qualificationsBasic" : "4–7 years of experience in project or program management, Hands-on experience working with Security Controls, Demonstrated understanding of security-adjacent concepts, Proven ability to manage cross-functional projects", "qualificationsPreferred" : "Experience working with e-commerce, D2C, consumer goods, CPG, or beauty/lifestyle brands, PMP, PMI-ACP, CSM, or CSPO certification, Experience working with or within Unilever or similar global CPGeauty conglomerates, Familiarity with privacy-by-design principles, Exposure to martech, digital transformation, or e-commerce platform projects", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "Role Overview We are looking for a mid-level Project Manager with a general understanding of security, compliance, and risk management to join Client's growing team. This is not a deep technical security role — we are seeking someone who brings a security-aware mindset to project execution: someone who understands data privacy, vendor risk, and compliance considerations as they relate to managing cross-functional digital and operational projects. Key Responsibilities • Lead and manage cross-functional projects from initiation through delivery, ensuring timelines, budgets, and stakeholder expectations are met • Apply a security-aware approach to project planning — identifying compliance, data privacy, and vendor risk requirements early in the project lifecycle • Coordinate with IT, legal, and security teams to ensure projects align with GDPR, CCPA, and internal data governance policies • Facilitate agile ceremonies including sprint planning, standups, retrospectives, and sprint reviews • Maintain project documentation, risk registers, and status reporting for stakeholders and leadership • Manage third-party vendor onboarding processes, including basic security review coordination • Drive continuous improvement in project delivery processes and tools • Collaborate with marketing, technology, and operations teams on digital and e-commerce initiatives Required Qualifications • 4–7 years of experience in project or program management roles • Hands-on experience working with Security Controls — including implementing, monitoring, or managing controls within a project or operational context • Demonstrated understanding of security-adjacent concepts: data privacy (GDPR, CCPA), vendor risk management, and compliance frameworks at a project level • Proven ability to manage cross-functional projects in a fast-paced environment • Experience working with e-commerce, D2C, consumer goods, CPG, or beauty/lifestyle brands preferred • Proficiency with project management tools such as Jira, Asana, Smartsheet, or MS Project • Strong communication, stakeholder management, and problem-solving skills • Comfortable working in a hybrid environment with in-office presence 2–3 days per week in San Francisco, CA Preferred Qualifications • PMP, PMI-ACP, CSM (Certified Scrum Master), or CSPO certification • Experience working with or within Unilever or similar global CPG/beauty conglomerates • Familiarity with privacy-by-design principles in project execution • Exposure to martech, digital transformation, or e-commerce platform projects", "summaryDescription" : "Project Manager (with security control experience) at Phizenix. Skills: Project management, Security awareness, Cross-functional coordination, Risk management. Lead and manage cross-functional projects. Apply a security-aware approach to project planning", "postedDate" : "2026-06-15T23:25:10.526", "createdAt" : "2026-06-15T23:25:10.526", "lastUpdated" : "2026-06-16T07:06:33.325", "ingestTimestamp" : "2026-06-15T23:25:10.526", "mongoId" : "6a305743f292fd229cf36db3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 135000, "salaryAnnualMax" : 175000, "salaryBand" : "100k-150k", "hasSalary" : true, "allSkills" : [ "Security controls", "Data privacy", "Vendor risk management", "Compliance frameworks", "Problem-solving", "Project management", "Security awareness", "Cross-functional coordination", "Risk management", "Program management", "Stakeholder management", "Compliance management", "Vendor management", "Process improvement", "Agile", "Sprint planning", "Retrospectives", "Sprint reviews", "GDPR", "CCPA", "Data governance", "PMP", "PMI-ACP", "CSM", "CSPO", "Jira", "Asana", "Smartsheet", "MS Project" ], "skillCount" : 29, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 689.96643, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "E-Commerce", "llmIndustryConfidence" : 0.92 }, { "id" : "6a2cb13c74d8ee00a09dc959", "title" : "Community Manager", "company" : "Jerry.ai", "industry" : "Marketing", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Palo Alto, California", "locations" : [ "Palo Alto, California", "Austin, Texas", "New York, New York", "Chicago, Illinois", "San Jose, California", "Los Angeles, California", "Boston, Massachusetts" ], "timestamp" : "2026-06-15T05:22:54.778", "fingerprint" : "0a17f4875e7d9897b69ca3845f6cc30833825aaf33a4832ba4d48d12116fd23b", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Jerry.ai/125b78ca-40ad-417b-9539-51a05c0ba25a/application", "externalId" : "125b78ca-40ad-417b-9539-51a05c0ba25a", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Palo Alto", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.4443293,-122.1598465" } ], "locationText" : "Palo Alto, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "SEO, AI, LLM", "professionalSkills" : [ "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics" ], "hardSkillsList" : [ "Content strategy", "Engagement strategy" ], "hardSkills" : [ { "name" : "Content strategy", "level" : "intermediate" }, { "name" : "Engagement strategy", "level" : "intermediate" } ], "majorSkills" : "Community management, Organic social, Brand building", "majorSkillsList" : [ "Community management", "Organic social", "Brand building" ], "coreResponsibilities" : "Build organic presence, Grow organic presence, Develop community playbook, Grow subreddits, Build content strategy, Build engagement strategy, Leverage AI, Work with Growth teams, Work with Content teams, Measure sentiment, Measure share of voice, Measure referral traffic, Measure LLM citation", "teamCollaboration" : "Growth teams; Content teams", "domainKnowledge" : "Car insurance; Car repair", "domainList" : [ "car-insurance", "car-repair" ], "domainSpecificKnowledge" : [ "Car insurance", "Car repair" ], "communicationSkills" : "Write with tone", "qualificationsBasic" : "3+ years community management, 3+ years organic social", "qualificationsPreferred" : "Fintech experience preferred, Insurtech experience preferred, Consumer facing category experience preferred, Regulated category experience preferred", "remoteFriendly" : true, "rawDescription" : "Why we exist: More than 80% of Americans own a car and see it as a fundamental necessity, yet the experience of owning one is stuck in the 90s. Every part of the user journey (shopping for a car, insurance, repairs, etc) is complicated, fragmented, and time-consuming, and the costs are staggering. In 2025, the cost of owning a car was more than 20% of the average household income, after tax. At http://jerry.aiJerry.ai http://Jerry.ai, we are building the first app to manage it all and make car ownership accessible to all. Why we need you: Jerry has built a product used by 5 million people, but the real conversations about car insurance and repair aren't happening in our apps—they’re happening on Reddit, Quora, and TikTok. We don’t want to just ‘manage’ these channels; we want to participate in them. We’re looking for a Community Manager who can represent Jerry with authenticity and build trust with our current and future users! You’re someone who knows how to provide genuine value in an r/personalfinance thread and can just as easily navigate the high-energy culture of a TikTok comment section. What you'll own: - Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok — the places our customers actually congregate - Develop Jerry's playbook for how to show up in each community: when to post, when to reply, when to stay silent - Grow Jerry’s subreddits into active, trusted communities - Build a content and engagement strategy that scales without losing authenticity, leveraging AI where it helps - Work with Growth and Content teams to ensure consistency across channels - Measure what matters: sentiment, share of voice, referral traffic, and LLM citation Who you are: - A platform native with a visceral dislike of corporate-speak — you write with a tone that earns upvotes and moves naturally across Reddit, TikTok, and Quora - 3+ years in community management or organic social, ideally in fintech, insurtech, or another consumer facing and/or regulated category - A strategic operator who builds systems, not just vibes — you understand SEO and how LLMs cite sources - Proven ability to make \"boring\" or \"stressful\" categories feel human, authentic, and worth following - A patient, curious long-game player who values organic trust over quick PR wins While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Community Manager at Jerry.ai. Skills: Community management, Organic social, Brand building. Build organic presence. Grow organic presence", "createdAt" : "2026-06-14T05:10:35.670", "lastUpdated" : "2026-06-15T05:22:54.778", "ingestTimestamp" : "2026-06-14T05:10:35.670", "mongoId" : "6a2cb13c74d8ee00a09dc959", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Content strategy", "Engagement strategy", "Community management", "Organic social", "Brand building", "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics", "Car insurance", "Car repair" ], "skillCount" : 11, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 689.9122, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c8d6e74d8ee00a0978f14", "title" : "Fraud Concierge (Customer Support)", "industry" : "Operations", "salary" : { "min" : 70000.0, "max" : 85000.0, "currency" : "PHP", "frequency" : "yearly", "is_estimated" : false }, "location" : "Philippines", "locations" : [ "Philippines" ], "timestamp" : "2026-06-15T21:45:03.208", "fingerprint" : "f9a34ca15e9737ee14adf1053ec6b143beb3b4bd0ef45d6fbe6a6788c179b694", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/eyt/afab467c-0c28-418c-9809-9ecd4717e520/application", "externalId" : "afab467c-0c28-418c-9809-9ecd4717e520", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Philippines", "continent" : "as", "workMode" : "onsite" } ], "locationText" : "Philippines", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "Zendesk, Amazon Connect, Asana", "professionalSkills" : [ "Concierge experience", "Client escalations", "Emotional intelligence", "Risk mitigation", "Regulatory requirements", "De-escalation", "Cross-functional collaboration" ], "hardSkillsList" : [ "Identity verification", "Collateral ownership" ], "hardSkills" : [ { "name" : "Identity verification", "level" : "intermediate" }, { "name" : "Collateral ownership", "level" : "intermediate" } ], "majorSkills" : "Customer support, Fraud prevention, Customer relations", "majorSkillsList" : [ "Customer support", "Fraud prevention", "Customer relations" ], "coreResponsibilities" : "Deliver high class concierge experience, Own and resolve issues end-to-end, Serve as point person for escalations, Manage client expectations, Respond to customer queries, Proactively troubleshoot issues, Resolve issues related to risk mitigation, Ensure regulatory requirements are met, Handle complex customer cases, Provide effective de-escalation, Ensure resolution of escalated cases, Log and document customer interactions, Support continuous improvement, Collaborate with Product teams, Collaborate with Engineering teams, Collaborate with Operations teams, Advocate for customer needs, Drive problem resolution", "teamCollaboration" : "Cross-functionally with Product; Cross-functionally with Engineering; Cross-functionally with Operations", "domainKnowledge" : "US-based credit card accounts; US-based mortgage accounts; Financial services", "domainList" : [ "us-based-credit-card-accounts", "us-based-mortgage-accounts", "financial-services" ], "domainSpecificKnowledge" : [ "US-based credit card accounts", "US-based mortgage accounts", "Financial services" ], "toolProficiency" : [ "Zendesk", "Amazon Connect", "Asana" ], "communicationSkills" : "Clear communication; Professional communication", "documentationSkills" : "Log customer interactions; Document complaints; Document compliments; Document recurring issues", "problemSolvingSkills" : "Troubleshoot issues; Resolve issues; Problem-solving", "specialRequirements" : "Work US Pacific time 10 AM to 7 PM", "qualificationsBasic" : "3 years customer service experience, 2 years fraud prevention experience, Deliver premium/high-touch support, Exceptional spoken/written English, Own and resolve customer issues, Organizational skills, Time management skills, Problem-solving skills, High proficiency with support tools, Detail-oriented mindset, Bachelor's degree or equivalent experience", "qualificationsPreferred" : "Background in handling executives", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "About Us We are reinventing consumer credit. We wildly reduce the cost of capital by using technology to easily tap into people’s assets. Our first product is the world's cheapest credit card – backed by home equity. Using many patented technologies, we sped up a process that usually takes 4-6 weeks and thousands of dollars down to as fast as 15 minutes and $0 to get. Who are we? We are a well-capitalized (over $250MM in equity funding) team of technology (Square, Microsoft, Facebook) and finance (Discover, CapitalOne, Goldman Sachs) executives with top-tier investors – Founders Fund, Khosla Ventures, Max Levchin, NYCA, Sequoia, SciFi VC, Caffeinated Capital, etc. Our team includes people who have built: - Financial products (Square/CashApp, the earliest CapitalOne credit cards) - Consumer products (Internet.org http://Internet.org, Xbox) - Technology infrastructure (Visual Studio, Windows & Azure, helped design the C++ & C# languages) - Mathematics & science infrastructure (computational research at NASA’s JPL) We are missionaries who like to work hard on important problems - and build products that become infrastructure for society. We believe that using technology to lower the cost of capital for consumers is one of these problems - and if we can do it, it could have an infinite impact on people’s lives. Cultural Values 1. Depth and rigor of thought - we try to be rigorous in our thinking & dive into the details. 2. Minimalist - we are spartan in our design, in our code, and even in our processes. 3. Speed of execution - we move fast & value decisiveness. We think speed drives quality. Responsibilities - Deliver a high class concierge-level experience to every customer, owning and resolving issues end-to-end with a sense of urgency and care. - Serve as the point person for high priority or sensitive client escalations, managing their expectations with a high degree of emotional intelligence. - Respond to customer queries in a timely, clear, and professional manner using Zendesk and Amazon Connect. - Proactively troubleshoot and resolve issues related to risk mitigation including identity, collateral ownership, and ensuring regulatory requirements to open accounts are met. - Handle complex and escalated customer cases, providing effective de-escalation while ensuring resolution. - Log and document all customer interactions, including complaints, compliments, and recurring issues, to support continuous improvement. - Collaborate cross-functionally with Product, Engineering, and Operations teams to advocate for customer needs and drive problem resolution. Qualifications - Minimum of 3 years of customer service experience supporting US-based credit card or mortgage accounts, with at least 2 years of fraud prevention experience and a strong preference for candidates with a background in handling executives. - Experience delivering premium or high-touch/concierge-style support. - Exceptional spoken and written English — impeccable comprehension, clarity, and diction required. - Demonstrated ability to own and resolve customer issues from start to finish, including cross-team coordination. - Strong organizational, time management, and problem-solving skills. - High proficiency with support tools such as Zendesk, Amazon Connect, and Asana. - Detail-oriented mindset — accuracy is critical in financial services. - Bachelor's degree or equivalent experience in financial services or a related field. - Flexibility to work US Pacific time 10 AM to 7 PM (with a 1-hour break time in between) Compensation Monthly Rate: PHP 70,000 - PHP 85,000 + HMO + Internet allowance + Device and equipment + Permanent WFH", "summaryDescription" : "Fraud Concierge (Customer Support). Skills: Customer support, Fraud prevention, Customer relations. Deliver high class concierge experience. Own and resolve issues end-to-end", "createdAt" : "2026-06-14T17:50:04.888", "lastUpdated" : "2026-06-15T21:45:03.208", "ingestTimestamp" : "2026-06-14T17:50:04.888", "mongoId" : "6a2c8d6e74d8ee00a0978f14", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Identity verification", "Collateral ownership", "Customer support", "Fraud prevention", "Customer relations", "Concierge experience", "Client escalations", "Emotional intelligence", "Risk mitigation", "Regulatory requirements", "De-escalation", "Cross-functional collaboration", "US-based credit card accounts", "US-based mortgage accounts", "Financial services", "Zendesk", "Amazon Connect", "Asana" ], "skillCount" : 18, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 681.6502, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.97 }, { "id" : "6a305098f292fd229cef28da", "title" : "Community Manager", "company" : "Jerry.ai", "industry" : "Marketing", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "Palo Alto, California", "locations" : [ "Palo Alto, California", "Austin, Texas", "New York, New York", "Chicago, Illinois", "San Jose, California", "Los Angeles, California", "Boston, Massachusetts" ], "timestamp" : "2026-06-16T10:11:48.959", "fingerprint" : "fc9d7cc865fee978a8695493e477166b6a5724ae67abecdd6270ce45af77ae69", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/jerry.ai/ddcbdf79-c5ed-4804-83fb-7feee9db041d/application", "externalId" : "ddcbdf79-c5ed-4804-83fb-7feee9db041d", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Palo Alto", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.4443293,-122.1598465" } ], "locationText" : "Palo Alto, California, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "professionalSkills" : [ "Platform native", "Strategic operator", "SEO knowledge", "LLM citation knowledge" ], "hardSkillsList" : [ "Content strategy", "Engagement strategy" ], "hardSkills" : [ { "name" : "Content strategy", "level" : "intermediate" }, { "name" : "Engagement strategy", "level" : "intermediate" } ], "majorSkills" : "Community management, Organic social, Brand strategy, Customer acquisition", "majorSkillsList" : [ "Community management", "Organic social", "Brand strategy", "Customer acquisition" ], "coreResponsibilities" : "Build organic presence, Grow organic presence, Develop community playbook, Grow subreddits, Build content strategy, Build engagement strategy, Leverage AI, Work with Growth teams, Work with Content teams, Ensure consistency across channels, Measure sentiment, Measure share of voice, Measure referral traffic, Measure LLM citation", "teamCollaboration" : "Growth teams; Content teams", "domainKnowledge" : "Car insurance; Car repair; Fintech; Insurtech", "domainList" : [ "car-insurance", "car-repair", "fintech", "insurtech" ], "domainSpecificKnowledge" : [ "Car insurance", "Car repair", "Fintech", "Insurtech" ], "communicationSkills" : "Write with authenticity", "outcomesObjectives" : "Grow subreddits into active communities; Grow subreddits into trusted communities", "qualificationsBasic" : "3+ years community management, 3+ years organic social", "qualificationsPreferred" : "Fintech experience preferred, Insurtech experience preferred, Consumer facing category experience preferred, Regulated category experience preferred", "remoteFriendly" : true, "rawDescription" : "Why we exist: More than 80% of Americans own a car and see it as a fundamental necessity, yet the experience of owning one is stuck in the 90s. Every part of the user journey (shopping for a car, insurance, repairs, etc) is complicated, fragmented, and time-consuming, and the costs are staggering. In 2025, the cost of owning a car was more than 20% of the average household income, after tax. At http://jerry.aiJerry.ai http://Jerry.ai, we are building the first app to manage it all and make car ownership accessible to all. Why we need you: Jerry has built a product used by 5 million people, but the real conversations about car insurance and repair aren't happening in our apps—they’re happening on Reddit, Quora, and TikTok. We don’t want to just ‘manage’ these channels; we want to participate in them. We’re looking for a Community Manager who can represent Jerry with authenticity and build trust with our current and future users! You’re someone who knows how to provide genuine value in an r/personalfinance thread and can just as easily navigate the high-energy culture of a TikTok comment section. What you'll own: - Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok — the places our customers actually congregate - Develop Jerry's playbook for how to show up in each community: when to post, when to reply, when to stay silent - Grow Jerry’s subreddits into active, trusted communities - Build a content and engagement strategy that scales without losing authenticity, leveraging AI where it helps - Work with Growth and Content teams to ensure consistency across channels - Measure what matters: sentiment, share of voice, referral traffic, and LLM citation Who you are: - A platform native with a visceral dislike of corporate-speak — you write with a tone that earns upvotes and moves naturally across Reddit, TikTok, and Quora - 3+ years in community management or organic social, ideally in fintech, insurtech, or another consumer facing and/or regulated category - A strategic operator who builds systems, not just vibes — you understand SEO and how LLMs cite sources - Proven ability to make \"boring\" or \"stressful\" categories feel human, authentic, and worth following - A patient, curious long-game player who values organic trust over quick PR wins While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.", "summaryDescription" : "Community Manager at Jerry.ai. Skills: Community management, Organic social, Brand strategy, Customer acquisition. Build organic presence. Grow organic presence", "createdAt" : "2026-06-16T00:31:58.209", "lastUpdated" : "2026-06-16T10:11:48.959", "ingestTimestamp" : "2026-06-16T00:31:58.209", "mongoId" : "6a305098f292fd229cef28da", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 75000, "salaryAnnualMax" : 110000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "Content strategy", "Engagement strategy", "Community management", "Organic social", "Brand strategy", "Customer acquisition", "Platform native", "Strategic operator", "SEO knowledge", "LLM citation knowledge", "Car insurance", "Car repair", "Fintech", "Insurtech" ], "skillCount" : 14, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 675.0354, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "FinTech", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c748b74d8ee00a0934ef5", "title" : "Communications Manager", "company" : "Opal", "industry" : "Operations", "salary" : { "min" : 70000.0, "max" : 100000.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "US Remote", "locations" : [ "US Remote", "NYC" ], "timestamp" : "2026-06-15T08:19:52.027", "fingerprint" : "9ff846f37a3e704950215ce64715304cbcf82d489bee0f75c67b7d4c957415c7", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/Opal-OS/a00dd30a-1f2c-4b0a-ba2a-17aa3705dacc/application", "externalId" : "a00dd30a-1f2c-4b0a-ba2a-17aa3705dacc", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San Juan", "country" : "Puerto Rico", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "18.3842390,-66.0534400" }, { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "San Juan, Puerto Rico; United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Manager", "professionalSkills" : [ "Media relations", "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics" ], "hardSkillsList" : [ "PR strategy", "Media strategy", "Partnership building", "Media placement", "Speaking opportunities", "Ambassador programs", "Share of voice", "Press kit", "Newsroom", "Response process", "Crisis playbook" ], "hardSkills" : [ { "name" : "PR strategy", "level" : "intermediate" }, { "name" : "Media strategy", "level" : "intermediate" }, { "name" : "Partnership building", "level" : "intermediate" }, { "name" : "Media placement", "level" : "intermediate" }, { "name" : "Speaking opportunities", "level" : "intermediate" }, { "name" : "Ambassador programs", "level" : "intermediate" }, { "name" : "Share of voice", "level" : "intermediate" }, { "name" : "Press kit", "level" : "intermediate" }, { "name" : "Newsroom", "level" : "intermediate" }, { "name" : "Response process", "level" : "intermediate" }, { "name" : "Crisis playbook", "level" : "intermediate" } ], "majorSkills" : "PR strategy, Media strategy, Partnership building, Brand building", "majorSkillsList" : [ "PR strategy", "Media strategy", "Partnership building", "Brand building" ], "coreResponsibilities" : "Deploy PR strategy, Own PR strategy, Deploy media strategy, Own media strategy, Seek high-profile partnerships, Build high-profile partnerships, Work on media placement, Work on speaking opportunities, Develop ambassador program, Track share of voice, Amplify share of voice, Grow share of voice, Own mentions, Own presence, Surface community stories, Spread community stories, Build press kit, Build newsroom, Build response process, Build crisis playbook", "teamCollaboration" : "Work with CEO; Collaborate with marketing team; Collaborate with leadership; Work with brand team; Work with growth teams", "domainKnowledge" : "Attention economy; Digital wellbeing; Intentional technology use; Screen time issues; Productivity apps", "domainList" : [ "attention-economy", "digital-wellbeing", "intentional-technology-use", "screen-time-issues", "productivity-apps" ], "domainSpecificKnowledge" : [ "Attention economy", "Digital wellbeing", "Intentional technology use", "Screen time issues", "Productivity apps" ], "communicationSkills" : "Write with a real voice; Adapt to brand's tone", "documentationSkills" : "Press kit; Newsroom; Response process; Crisis playbook", "specialRequirements" : "Bi-annual travel to Europe", "outcomesObjectives" : "Help 1Bn people focus; Save 500M+ hours; Grow Opal's share of voice", "qualificationsBasic" : "3 to 5 years in PR, 3 to 5 years communications, 3 to 5 years media relations, Built something from early, Know how to move fast, Have the results to show, Early at a company people love, Build communications function with no template, High expectations, Builder, not a maintainer, Energized by building up new things, Write with a real voice, Adapt to brand's tone quickly, Follow the media landscape, Know who's writing what, Know which newsletters are growing, Know which podcasts are influential, Know which stages are worth the flight, Attention economy genuinely bothers you, Attention economy genuinely fascinates you", "qualificationsPreferred" : "Existing relationships with US tech press, Existing relationships with wellness press, Existing relationships with lifestyle press, Experience building ambassador programs, Experience building creator programs, Experience managing external PR agencies, Experience briefing external PR agencies, Bilingual English/French", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "WE'RE LOOKING FOR A COMMUNICATIONS MANAGER TO SHARE OPAL’S STORY TO THE WORLD. WHO YOU WILL WORK WITH: - Manager: Kenneth Schlenker, our CEO - Key Cross-Functional Collaborators: our marketing team (socials, brand) and leadership LOCATION: REMOTE, EAST COAST, USA (WITH BI-ANNUAL TRAVEL TO EUROPE) WHY OPAL? - Mission-Driven Impact: We are on a mission to help 1Bn people to focus better every day. We’ve empowered our community to save 500M+ hours and counting. - Ownership & Flexibility: Structure your work to foster creativity and productivity. - Collaborative Culture: Work with a small, high-impact team that gathers bi-annually for meetups and learning. Nearly $1M in Revenue per Employee. - Growth & Recognition: Join a top-30 US productivity app with competitive compensation and early equity. 4.8/5 rating on 60k+ reviews. - Well-Supported: Backed by world-class investors and founders of companies like Pinterest, Snapchat, and Revolut. WHY THIS ROLE AND WHY NOW? Screen time has become one of the defining issues of our era, affecting more than 5 billion people who carry a smartphone every day. We are in the middle of a civilization-scale shift in how humans interact with technology, in how we work, learn, focus, and build relationships. Public awareness is rising fast. Media coverage is accelerating. Regulators around the world are paying attention, and conversations about digital wellbeing now reach parents, students, professionals, educators, and policymakers alike. The largest technology companies Apple, Google, OpenAI, Anthropic, recognize the importance of this space and are increasingly positioning themselves around healthier technology use. Apple just made Screen Time one of the headline features of its upcoming OS release. Opal is uniquely positioned to become the defining brand of this generation in digital wellbeing and intentional technology use. We've built one of the largest communities in the category, with more than 10 million users, including world-class artists, athletes, entrepreneurs, and creators. We have a product people genuinely love, recognized as an Apple Design Award finalist, backed by exceptional investors who have supported us with more than $10 million in funding. At the same time, partnership, media, and communications opportunities are arriving faster than we can capitalize on them. Inbound requests come from journalists, creators, schools, companies, researchers, and organizations that want to work with us. We need an exceptional person to own these opportunities, build meaningful relationships, and help shape Opal into the leading global brand for healthier technology use. This role is central to our journey to reach and positively impact 1 billion people. Here's why this is the right moment to join: - You'll own something real: No playbook to inherit. You're writing it and the story is genuinely good. - The moment is now: The cultural conversation around attention, AI, and screen time has never been louder. We're already positioned at the center of it. - You'll work at the center of it: Directly with Kenneth, with our brand and growth teams, and with the journalists, creators, and voices shaping how people think about focus and technology. WHAT YOU’LL BE DOING As our Communications Manager: - Deploy and own Opal's PR and media strategy end-to-end: the right stories, the right outlets, the right moments, across tech and lifestyle press, Substacks, podcasts, and wherever our audience actually pays attention - Seek out and build high-profile partnerships with media brands and organizations that align with Opal's mission - Work with Kenneth on media placement and speaking opportunities: knowing which conferences, panels, and formats actually move the needle - Develop a program of high-profile Opal ambassadors from our community: artists, athletes, creators, and builders who genuinely use and believe in the product - Track, amplify, and grow Opal's share of voice across media and social: owning our mentions and presence as a core metric - Work closely with our marketing team to surface and spread incredible stories from our community - Build the infrastructure we need: press kit, newsroom, response process, and a crisis playbook for when things get loud WHAT YOU BRING - 3 to 5 years in PR, communications, or media relations: you've built something from early, you know how to move fast, and you have the results to show for it - You were early at a company people love. You know what it means to build a communications function when there's no template and high expectations - A builder, not a maintainer: you're energized by building up new things - You write with a real voice. You adapt to a brand's tone quickly and you'd never sign off something that reads like a press release - You follow the media landscape the way other people follow sports: you know who's writing what, which newsletters are growing, which podcasts are actually influential, and which stages are worth the flight - The attention economy genuinely bothers you, or genuinely fascinates you: either way, Opal's mission means something to you personally BONUS - Existing relationships with US tech, wellness, or lifestyle press - Experience building ambassador or creator programs - Experience managing or briefing external PR agencies - Bilingual English/French", "summaryDescription" : "Communications Manager at Opal. Skills: PR strategy, Media strategy, Partnership building, Brand building. Deploy PR strategy. Own PR strategy", "createdAt" : "2026-06-13T23:27:12.918", "lastUpdated" : "2026-06-15T08:19:52.027", "ingestTimestamp" : "2026-06-13T23:27:12.918", "mongoId" : "6a2c748b74d8ee00a0934ef5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 100000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "PR strategy", "Media strategy", "Partnership building", "Media placement", "Speaking opportunities", "Ambassador programs", "Share of voice", "Press kit", "Newsroom", "Response process", "Crisis playbook", "Brand building", "Media relations", "Brand strategy", "Customer acquisition", "Campaign management", "Growth metrics", "Attention economy", "Digital wellbeing", "Intentional technology use", "Screen time issues", "Productivity apps" ], "skillCount" : 22, "jobCategory" : "marketing", "jobSubcategory" : "growth", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 674.14056, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.97 }, { "id" : "69fbd4904c40e2acd19fa853", "title" : "Concierge Customer Service Agent", "company" : "Aroma360", "industry" : "Retail", "salary" : { "min" : 38000.0, "max" : 48000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry-level Concierge Customer Service Agent in Miami, United States, with adjustments for the Marketing industry and company size." }, "location" : "Miami, FL", "locations" : [ "Miami", "FL" ], "timestamp" : "2026-06-16T03:04:34.468", "fingerprint" : "db5e40f596fc17d3944d4bac1907d9c929c85021b581345ac5ca30d86f63619d", "source" : "breezyhr", "language" : "en", "applyUrl" : "https://aroma360.breezy.hr/p/00f50ddd2066-concierge-customer-service-agent", "externalId" : "00f50ddd2066", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Miami", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "25.7741566,-80.1935973" } ], "locationText" : "Miami, Florida, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to st", "summaryDescription" : "Concierge Customer Service Agent at Aroma360", "createdAt" : "2026-06-14T19:40:42.744", "lastUpdated" : "2026-06-16T03:04:34.468", "ingestTimestamp" : "2026-06-14T19:40:42.744", "mongoId" : "69fbd4904c40e2acd19fa853", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 48000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.6666667, "_score" : 673.4206, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2a751974d8ee00a0656bca", "title" : "Concierge Specialist IV", "company" : "Coinbase", "industry" : "Financial Services", "salary" : { "min" : 125000.0, "max" : 175000.0, "currency" : "SGD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Senior Concierge Specialist IV in Singapore, adjusted for the FinTech industry and a large company size." }, "location" : "Remote - Singapore", "locations" : [ "Remote - Singapore" ], "certifications" : [ "CMS 6A license" ], "timestamp" : "2026-06-14T21:58:03.594", "fingerprint" : "e137478f55eed1e165133e905b7f5ef94ab5c655d8aa900de624ac3aec3cec29", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.coinbase.com/careers/positions/7994501?gh_jid=7994501", "externalId" : "7994501", "industryFunction" : { }, "structuredLocations" : [ { "country" : "Singapore", "continent" : "as", "workMode" : "remote" } ], "locationText" : "Singapore", "experienceMinYears" : 4, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "Salesforce, Zendesk", "professionalSkills" : [ "Relationship management", "Issue resolution", "Product adoption", "Customer onboarding", "Business reviews" ], "hardSkillsList" : [ "Derivatives", "Client advisory" ], "softSkillsList" : [ "Mentoring" ], "hardSkills" : [ { "name" : "Derivatives", "level" : "intermediate" }, { "name" : "Client advisory", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Mentoring" } ], "majorSkills" : "Customer Success, Account Management, Client Relationships", "majorSkillsList" : [ "Customer Success", "Account Management", "Client Relationships" ], "coreResponsibilities" : "Own and deepen relationships, Serve as primary point of contact, Serve as trusted advisor, Lead resolution of escalated issues, Partner cross-functionally, Identify root causes, Drive systemic fixes, Serve as escalation point, Drive customer onboarding, Drive product adoption, Proactively educate clients, Identify trends, Surface customer feedback, Shape process improvements, Mentor junior agents, Support junior agents, Raise overall quality bar", "teamCollaboration" : "Partnering cross-functionally; Partner with CX leadership", "domainKnowledge" : "Financial services; Fintech; Crypto; Derivatives", "domainList" : [ "financial-services", "fintech", "crypto", "derivatives" ], "domainSpecificKnowledge" : [ "Financial services", "Fintech", "Crypto", "Derivatives" ], "toolProficiency" : [ "Salesforce", "Zendesk", "Google Suite" ], "communicationSkills" : "Client-facing capacity", "problemSolvingSkills" : "Root cause analysis; Issue resolution", "specialRequirements" : "On-call coverage, Manage escalations outside working hours, Support weekends", "outcomesObjectives" : "Drive measurable improvements in customer satisfaction; Drive measurable improvements in retention; Drive measurable improvements in product adoption; Reduce friction; Strengthen trust", "qualificationsBasic" : "4+ years customer success, 4+ years account management, 4+ years high-touch client advisory, Familiarity with derivatives, Prior experience in financial services, Manage high-value client relationships, Resolve complex cross-functional issues, Proficiency with CRM and support tooling, Proficiency with Google Suite, Experience preparing client-facing materials, Experience preparing business reviews, Utilizes generative AI responsibly, Professional fluency in Mandarin, Professional fluency in Cantonese, Support on-call coverage, Manage escalations outside working hours", "qualificationsPreferred" : "Holds or has held CMS 6A license, Willingness to obtain CMS 6A license", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for \"good enough,\" you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase. As a Concierge Specialist IV on the Customer Experience team, you'll serve as a senior subject matter expert and relationship owner for Coinbase's highest-value customers. This team delivers world-class, personalized service to our most valued clients, ensuring they have a seamless experience across all Coinbase products. You'll own complex customer relationships end to end, mentor junior Concierge agents, and drive measurable improvements in customer satisfaction, retention, and product adoption across the portfolio. What you'll do: Own and deepen relationships with a portfolio of Coinbase's highest-value customers, serving as their primary point of contact and trusted advisor across all products and services. Lead resolution of complex, escalated customer issues by partnering cross-functionally with Product, Engineering, Compliance, and Operations to identify root causes and drive systemic fixes. Serve as a top-tier escalation point for specialized issues, incidents, and recovery strategies Drive customer onboarding and product adoption by proactively educating clients on new features, staking, Coinbase One, and other value-added services tailored to their needs. Partner with CX leadership to identify trends, surface customer feedback, and shape process improvements that reduce friction and strengthen trust in Coinbase. Mentor and support junior Concierge agents on relationship management, issue resolution, and best practices, raising the overall quality bar for the team. Required Skills and Experience: 4+ years of experience in customer success, account management, or high-touch client advisory roles within financial services, fintech, or crypto. Familiarity with derivatives and prior experience working in financial services supporting derivative products. Demonstrated ability to independently manage a portfolio of high-value client relationships, with measurable outcomes in retention, satisfaction, or revenue growth. Currently holds or has previously held a CMS 6A license, with willingness to obtain it again in the future if needed. Proven track record of resolving complex, cross-functional customer issues end to end, including coordinating across Product, Engineering, and Compliance teams. Proficiency with CRM and support tooling (e.g., Salesforce, Zendesk) and Google Suite, with experience preparing client-facing materials and business reviews. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Professional fluency in both Mandarin and Cantonese, with the ability to communicate confidently in a business and customer-facing capacity. Able and willing to support on-call coverage and manage escalations outside normal working hours, including weekends. Job ID: P77136 Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus): $96,900—$96,900 SGD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. AI Disclosure For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com", "summaryDescription" : "Concierge Specialist IV at Coinbase. Skills: Customer Success, Account Management, Client Relationships. Own and deepen relationships. Serve as primary point of contact", "postedDate" : "2026-06-11T20:48:09.745", "createdAt" : "2026-06-11T20:48:09.745", "lastUpdated" : "2026-06-14T21:58:03.594", "ingestTimestamp" : "2026-06-11T20:48:09.745", "mongoId" : "6a2a751974d8ee00a0656bca", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Derivatives", "Client advisory", "Mentoring", "Customer Success", "Account Management", "Client Relationships", "Relationship management", "Issue resolution", "Product adoption", "Customer onboarding", "Business reviews", "Financial services", "Fintech", "Crypto", "CMS 6A license", "Salesforce", "Zendesk", "Google Suite" ], "skillCount" : 18, "jobCategory" : "customer-service", "jobSubcategory" : "customer-experience", "dataQualityScore" : 0.8888889, "_score" : 672.261, "daysOld" : 3, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Financial Services" }, { "id" : "6a2c8a3274d8ee00a096fcfa", "title" : "Consultor de Lifestyle & Concierge", "company" : "Ten Group", "industry" : "Leisure, Travel & Tourism", "salary" : { "min" : 100000.0, "max" : 160000.0, "currency" : "BRL", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Lifestyle & Concierge Consultant in São Paulo, Brazil, adjusted for the hospitality industry." }, "location" : "São Paulo, State of São Paulo, Brazil", "locations" : [ "São Paulo, State of São Paulo, Brazil" ], "timestamp" : "2026-06-16T00:42:59.654", "fingerprint" : "bb40902ae2246e9ab29473a0a6d3ccd536881089e404899b0c4d3cf40a465c24", "source" : "workable", "language" : "pt", "applyUrl" : "https://apply.workable.com/j/26BDA85E8F/apply", "externalId" : "26BDA85E8F", "industryFunction" : { }, "locationPoint" : "-23.5475,-46.63611", "structuredLocations" : [ { "city" : "São Paulo", "state" : "State of São Paulo", "country" : "Brazil", "continent" : "sa", "source" : "llm", "workMode" : "hybrid", "geo" : "-23.5342740,-46.6339157" } ], "locationText" : "São Paulo, State of São Paulo, Brazil", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Experiência lifestyle", "Experiência hotelaria", "Experiência gastronomia" ], "majorSkills" : "Customer Success, Concierge service", "majorSkillsList" : [ "Customer Success", "Concierge service" ], "coreResponsibilities" : "Atuar como ponto de confiança, Compreender preferências clientes, Antecipar necessidades clientes, Entregar experiências personalizadas, Gerenciar solicitações início ao fim, Garantir excelência, Garantir discrição, Garantir atenção aos detalhes, Recomendar experiências selecionadas, Recomendar serviços selecionados, Cultivar rede parceiros, Interagir com rede fornecedores, Viabilizar experiências exclusivas, Colaborar com equipes globais, Assegurar atendimento consistente, Contribuir para ambiente excelência, Participar de treinamentos, Aplicar boas práticas, Manter altos padrões qualidade, Contribuir para indicadores desempenho, Contribuir para satisfação cliente, Contribuir para experiência cliente", "teamCollaboration" : "Colaborar com equipes globais", "domainKnowledge" : "Concierge de luxo; Alta renda; Ultra alta renda; Indústria de turismo; Indústria lazer; Indústria entretenimento", "domainList" : [ "concierge-de-luxo", "alta-renda", "ultra-alta-renda", "industria-de-turismo", "industria-lazer", "industria-entretenimento" ], "domainSpecificKnowledge" : [ "Concierge de luxo", "Alta renda", "Ultra alta renda", "Indústria de turismo", "Indústria lazer", "Indústria entretenimento" ], "toolProficiency" : [ "Sistema de reservas", "CRM", "Ferramentas de atendimento" ], "communicationSkills" : "Comunicação verbal; Comunicação escrita", "continuousLearning" : "Treinamentos; Boas práticas", "outcomesObjectives" : "Melhorar indicadores desempenho; Melhorar satisfação cliente; Melhorar experiência cliente", "qualificationsBasic" : "Ensino superior completo, Inglês intermediário, Experiência anterior Hotelaria, Domínio no uso de tecnologia", "qualificationsPreferred" : "Conhecimento outros idiomas", "remoteFriendly" : false, "workSiteFlexibility" : "Hybrid", "rawDescription" : "**Seja bem-vindo(a) à Ten Group!** Já imaginou fazer parte de uma empresa global de concierge de luxo, atendendo clientes de alta e ultra alta renda ao redor do mundo? Se a resposta for sim, venha embarcar em uma jornada profissional única conosco. Como **Consultor de Lifestyle & Concierge**, você transformará cada solicitação em uma experiência memorável, oferecendo um serviço altamente personalizado, no qual cada detalhe é tratado com cuidado, sofisticação e excelência. **Seu papel na experiência dos nossos clientes:** * Atuar como ponto de confiança dos clientes, compreendendo suas preferências e antecipando necessidades para entregar experiências verdadeiramente personalizadas. * Gerenciar solicitações do início ao fim, garantindo excelência, discrição e atenção absoluta aos detalhes. * Utilizar sua expertise em lifestyle, hotelaria e gastronomia para recomendar experiências e serviços cuidadosamente selecionados. * Cultivar e interagir com uma rede de parceiros e fornecedores para viabilizar experiências exclusivas em nome dos clientes. * Colaborar com equipes globais da Ten, assegurando um atendimento consistente e de alto nível. * Contribuir para um ambiente de excelência, participando de treinamentos e aplicando boas práticas para a evolução contínua do serviço. * Manter altos padrões de qualidade, contribuindo para os indicadores de desempenho, satisfação e experiência do cliente. **Requirements** **O perfil que buscamos:** * Ensino superior completo em **Turismo, Hotelaria ou áreas correlatas**. * **Inglês intermediário** para comunicação profissional. * Experiência anterior em Hotelaria ou indústria de turismo, lazer e entretenimento * Conhecimento em **outros idiomas agrega valor** ao nosso serviço * Excelentes habilidades de **comunicação verbal e escrita**. * Forte empatia e habilidades interpessoais, com capacidade de criar conexões genuínas com os clientes. * **Domínio no uso de tecnologia** , incluindo sistema de reservas, CRM, plataformas digitais de Concierge & Lifestyle e ferramentas de atendimento. **Benefits** **Excelência também para quem faz parte do time** Nossos colaboradores estão no centro do nosso negócio. Cultivamos uma cultura de reconhecimento e valorização, por meio de avaliações regulares e do nosso prêmio anual **Extra Mile Awards** , que celebra quem vai além. Incentivamos o desenvolvimento profissional e apoiamos nossos talentos em cada etapa de sua jornada na Ten. **O que você encontra ao fazer parte da Ten:** * Remuneração compatível com o nível de excelência da função * Bônus trimestral, vale-refeição/alimentação, auxílio home office, planos de saúde e odontológico, além de bônus por indicação (Programa de Indicação). * Modelo de trabalho híbrido (2 dias presenciais por semana), promovendo melhor qualidade de vida. * Licença sabática remunerada: 1 mês a cada 5 anos de empresa, sem utilização dos dias de férias. * **Working Holidays** : possibilidade de viajar e trabalhar de qualquer lugar do mundo, agregando novas experiências * **Descontos para colaboradores:** acesso a excelentes benefícios em viagens e entretenimento, assim como nossos membros. * Um ambiente global, dinâmico e inclusivo, com diversidade como um de seus pilares. * Oportunidades reais de crescimento em uma empresa internacional em constante evolução. **Compromisso com a Diversidade** Valorizamos diferentes culturas, experiências e perspectivas. A Ten tem o compromisso de promover um ambiente de trabalho inclusivo, onde todas as decisões — contratação, promoção, desenvolvimento ou desligamento — são baseadas em mérito, competência, performance e necessidades do negócio.", "summaryDescription" : "Consultor de Lifestyle & Concierge at Ten Group. Skills: Customer Success, Concierge service. Atuar como ponto de confiança. Compreender preferências clientes", "postedDate" : "2026-06-12T00:00:00.000", "createdAt" : "2026-06-14T20:15:13.618", "lastUpdated" : "2026-06-16T00:42:59.654", "ingestTimestamp" : "2026-06-14T20:15:13.618", "mongoId" : "6a2c8a3274d8ee00a096fcfa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://apply.workable.com/j/26BDA85E8F", "salaryBand" : "100k-150k", "hasSalary" : false, "allSkills" : [ "Customer Success", "Concierge service", "Experiência lifestyle", "Experiência hotelaria", "Experiência gastronomia", "Concierge de luxo", "Alta renda", "Ultra alta renda", "Indústria de turismo", "Indústria lazer", "Indústria entretenimento", "Sistema de reservas", "CRM", "Ferramentas de atendimento" ], "skillCount" : 14, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "mid", "dataQualityScore" : 0.8888889, "_score" : 667.8503, "daysOld" : 4, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Hospitality", "llmIndustryConfidence" : 0.95 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 120368, "totalPages" : 2408, "hasNext" : true, "hasPrevious" : false } }

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