The Durst Organization
Real Estate
Concierge
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Concierge at The Durst Organization. Create positive experience. Provide outstanding customer service”
Industry & Context.
Saturday-Wednesday 3pm-11:30pm
What They're Looking For.
Must Have
Minimum qualifications met
What You'll Do.
Create positive experience
Provide outstanding customer service
Greet residents and guests
Ensure lobby is clean
Ensure entryways are clean
Ensure front desk is clean
Accept service requests
Coordinate response with team
Monitor visitor parking
Address resident complaints
Escalate resident complaints
How You'll Work.
Team & Collaboration
Durst emergency response team
Full Job Description
Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world’s most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. We are seeking a Concierge for 10 Halletts Point located in Astoria, Queens. The concierge candidate will create a positive experience by providing outstanding customer service to building residents, guests, and prospects. Candidate is responsible for greeting residents and guests, and will ensure that the lobby, entryways, and front desk are clean and organized at all times; sign for deliveries and packages; and accept service requests from residents. Responsibilities will also include managing emergencies and coordinating response with the Durst emergency response team members until first responders arrive. In addition, candidate will monitor visitor parking (where applicable), and address any complaints from residents and escalate them appropriately. The shift and schedule for this position will be: Saturday-Wednesday 3pm-11:30pm (Days off Thursday walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 30lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: The noise level in the work environment is u
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