ConciergeSecurityEngineer

## Accountabilities Act as the main technical liaison for assigned customers and maintain strong, trusted relationships Analyze log data, system outputs, and security alerts to identify risks and anomalies Support customers in diagnosing security issues and responding to technical requests Collaborate with internal security analysts and customer success teams to deliver high-quality service Communicate complex technical findings in a clear and accessible way to non-technical stakeholders Mentor junior analysts and support their technical and professional development Manage and support enterprise security infrastructure using cloud-based security platforms Contribute to incident response, threat containment, and ongoing security improvements Requirements: 3+ years of experience in cybersecurity, network security, or information security roles Additional experience in system administration, network administration, or cloud administration is highly desirable Strong understanding of enterprise security tools (firewalls, IDS/IPS, antivirus, proxies, content filtering) Solid knowledge of enterprise IT environments (Active Directory, LDAP, Windows Server, cloud infrastructure) Ability to analyze and interpret logs and system data across multiple platforms Experience with scripting languages such as Python, Bash, or PowerShell Strong communication and stakeholder management skills Customer-oriented mindset with a proactive and problem-solving attitude Ability to work independently while collaborating effectively in a global team Certifications such as CISSP or other security qualifications are a plus Benefits: Competitive annual base salary (aligned with experience and role level) Variable incentive compensation and performance-based bonuses Employee equity participation program Comprehensive private healthcare, dental, and mental health coverage Flexible working arrangements and generous paid time off Paid volunteer days and wellbeing support programs Learning and developm