Method Co.
Hospitality
FrontDeskConcierge
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Front Desk Concierge at Method Co.. Skills: Guest relations, Front desk operations. Welcome guests. Assist guests”
Industry & Context.
Availability for overnight shifts, Availability for weekends, Availability for holidays
What They're Looking For.
Must Have
1+ year front desk experience, 1+ year concierge experience, 1+ year guest-service experience, Communication skills, Basic proficiency reservation systems, Basic proficiency front-office software, Attention to detail, Organizational skills, Flexible schedule
Nice to Have
Hotel front desk experience preferred, Luxury residential front desk experience preferred, Naturally warm demeanor, Guest-focused demeanor
What You'll Do.
Manage reservation inquiries
Respond to guest requests
Respond to guest questions
Respond to guest concerns
Monitor building access
Maintain secure environment
Maintain calm environment
Conduct property walkthroughs
Report maintenance issues
Handle guest communications
Maintain accurate records
Maintain daily reports
Support administrative tasks
Prepare team materials
Ensure lobby cleanliness
Ensure front desk cleanliness
Ensure lobby organization
Ensure front desk organization
Collaborate with housekeeping
Collaborate with maintenance
Collaborate with management
How You'll Work.
Team & Collaboration
Collaborate with housekeeping; Collaborate with maintenance; Collaborate with management
Full Job Description
About Method Co. Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place. About ROOST Detroit ROOST Detroit is a beautifully designed, apartment‑style hotel located inside the iconic and fully restored Book Tower in the heart of downtown Detroit. Blending the comfort of a modern residence with the service and sophistication of a boutique hotel, ROOST offers guests a warm, lived‑in experience rooted in craftsmanship, thoughtful design, and a deep sense of place. Each apartment‑style unit features full kitchens, custom furnishings, curated artwork, and residential‑inspired details that make long‑term stays feel effortless and short‑term visits feel elevated. The property is complemented by a collection of shared spaces—including a lush lobby lounge, library, and communal areas—that reflect Method Co.’s signature approach to hospitality: design‑forward, culturally connected, and deeply welcoming. Located within Book Tower’s vibrant mixed‑use community, ROOST Detroit places guests steps away from restaurants, bars, retail, and the city’s architectural and cultural landmarks. It serves as both a home base for extended stays and a stylish retreat for travelers seeking a more immersive Detroit experience. Explore the concept: https://www.myroost.com/detroit Position Overview ROOST Detroit is seeking a flexible, attentive, and highly reliable Front Desk Concierge to support our guests and property. This role is ideal for someone who excels in guest service, maintains a polished and professional presence, and can confidently handle both hospitality and operational tasks. As the first point of contact in the guest experience, you’ll ensure the safety, comfort, and seamless experience of all guests
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