{ "count" : 86338, "data" : [ { "id" : "6a305745f292fd229cf36eec", "title" : "Delivery Coordinator", "company" : "Voortman USA LLC", "industry" : "Manufacturing", "salary" : { "min" : 45.0, "max" : 52.0, "currency" : "USD", "frequency" : "yearly" }, "location" : "Monee, Illinois, Verenigde Staten", "locations" : [ "Monee, Illinois, Verenigde Staten" ], "timestamp" : "2026-06-16T07:14:03.310", "fingerprint" : "6162546cd6e3f2528e6efaf957e7b6094257b76088a5c365cf2800f9bcfcf080", "source" : "recruitee", "language" : "en", "applyUrl" : "https://careers.voortman.net/o/delivery-coordinator/c/new", "externalId" : "2641745", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Monee", "state" : "Illinois", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "41.4203482,-87.7447556" } ], "locationText" : "Monee, Illinois, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "high school", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "technicalSkills" : "SAP, Microsoft Office, Word, Excel, Outlook, Teams", "professionalSkills" : [ "Quote creation", "Order status updates", "Customer follow-up" ], "hardSkillsList" : [ "Electrical drawings", "Mechanical drawings", "Lead time updates" ], "hardSkills" : [ { "name" : "Electrical drawings", "level" : "intermediate" }, { "name" : "Mechanical drawings", "level" : "intermediate" }, { "name" : "Lead time updates", "level" : "intermediate" } ], "majorSkills" : "Quote creation, Customer service, Order processing", "majorSkillsList" : [ "Quote creation", "Customer service", "Order processing" ], "coreResponsibilities" : "Respond to phone calls and emails, Verify customer information, Create accurate quotes, Use electrical and mechanical drawings, Use SAP, Use equipment history data, Create parts and tooling quotes, Follow-up on open quotes, Upsell customers on open quotes, Process part returns, Cross train in warehouse operations, Cover office shift during rotational process, Update MRP system with lead times, Update customers on order status, Report issues impacting business operations, Provide recommendations for improvement", "teamCollaboration" : "Cross trains in Warehouse operations; Covering office shift", "domainKnowledge" : "Electrical drawings; Mechanical drawings; Material requirements planning", "domainList" : [ "electrical-drawings", "mechanical-drawings", "material-requirements-planning" ], "domainSpecificKnowledge" : [ "Electrical drawings", "Mechanical drawings", "Material requirements planning" ], "toolProficiency" : [ "SAP", "Microsoft Office", "Microsoft Word", "Microsoft Excel", "Microsoft Outlook", "Microsoft Teams" ], "communicationSkills" : "Customer communication", "qualificationsBasic" : "Computer proficiency (Microsoft Office, Teams), High school diploma or GED", "qualificationsPreferred" : "Experience in SAP, Technical, mechanical, electrical aptitude, Associate degree", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "## What are you going to do? * Responds to phone calls and emails throughout the day from customers * Verifies customer information to create accurate quotes, including using electrical and mechanical drawings, SAP, equipment history data, etc. * Creates parts and tooling quotes * Follows-up and upsells customers on open quotes * Processes part returns * Cross trains in Warehouse operations * Responsible for covering office shift during rotational process * Updates our material requirements planning (MRP) system(s) with accurate lead times and proactively updates customers on order status * Reports any issues or concerns impacting business operations to Parts Manager and provides recommendations for improvement where possible * And other duties as assigned by management ## Requirements ## We ask * Experience in using SAP application preferred * Computer proficiency required (i.e., Microsoft Office – Word, Excel and Outlook, Teams, etc.) at least one year * Technical, mechanical, electrical, aptitude is a plus * Ability to demonstrate clear attention to detail * High school diploma or GED required * Associate degree preferred ## We offer * Flextime policy * Paid Time Off (i.e., PTO) that can be used as it’s accrued * Paid Holidays effective date of hire Medical insurance (i.e., three plans available, PPO, HMO, and PPO with HSA) effective date of hire * Dental care * Vision care * 100% Voortman USA LLC paid life insurance * Additional voluntary life insurance option * 100% Voortman USA LLC paid short-term disability * 50/50 premium split between Voortman USA LLC and employee for long-term disability (i.e., LTD) * 401K plan available with Company contribution ## About Voortman Join Voortman Voortman is growing and we’re preparing to move into our brand-new Production Facility and Offices in April 2026. With over 70 team members currently based in Fresno and Monee, this relocation marks a major step forward in our commitment to serving customers across North America and investing in the future of our workforce. As part of a global organization headquartered in the Netherlands with more than 750 employees, Voortman is a leader in designing and building advanced CNC steel processing machines, developing intelligent software solutions, and delivering outstanding customer service. This move reflects our long-term vision for growth, innovation, and excellence. We’re actively recruiting driven individuals who want to be part of a forward-thinking team shaping the future of steel processing. Be part of our next chapter. Grow with Voortman.", "summaryDescription" : "Delivery Coordinator at Voortman USA LLC. Skills: Quote creation, Customer service, Order processing. Respond to phone calls and emails. Verify customer information", "postedDate" : "2026-06-15T19:13:37.000", "createdAt" : "2026-06-15T22:39:39.847", "lastUpdated" : "2026-06-16T07:14:03.310", "ingestTimestamp" : "2026-06-15T22:39:39.847", "mongoId" : "6a305745f292fd229cf36eec", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 52, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Electrical drawings", "Mechanical drawings", "Lead time updates", "Quote creation", "Customer service", "Order processing", "Order status updates", "Customer follow-up", "Material requirements planning", "SAP", "Microsoft Office", "Microsoft Word", "Microsoft Excel", "Microsoft Outlook", "Microsoft Teams" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 621.1974, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305b44f292fd229cf5b7d3", "title" : "Enablement Delivery Specialist", "company" : "MongoDB", "industry" : "Technology", "salary" : { "min" : 75000.0, "max" : 110000.0, "currency" : "SGD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market data for a Mid-level Enablement Delivery Specialist in the Technology industry in Singapore, adjusted for company size and location." }, "location" : "Singapore", "locations" : [ "Singapore" ], "timestamp" : "2026-06-16T09:11:37.679", "fingerprint" : "539690a5238c1b51caa0263de40a820fec9582f203eaae4e3fd2ca5828fb5b88", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.mongodb.com/careers/job/?gh_jid=7974991", "externalId" : "7974991", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Singapore", "country" : "Singapore", "continent" : "as", "source" : "llm", "workMode" : "hybrid", "geo" : "1.2899175,103.8519072" } ], "locationText" : "Singapore, Singapore", "technicalSkills" : "Zoom, LMS, Virtual classroom tools", "professionalSkills" : [ "Event management", "Training management", "Enablement delivery", "Stakeholder management", "Project management", "Data integrity", "Content delivery", "Feedback gathering", "Insight synthesis" ], "hardSkillsList" : [ "Logistical precision", "Operational precision", "Execution reliability", "Data accuracy", "Facilitation skills", "Audience engagement" ], "hardSkills" : [ { "name" : "Logistical precision", "level" : "intermediate" }, { "name" : "Operational precision", "level" : "intermediate" }, { "name" : "Execution reliability", "level" : "intermediate" }, { "name" : "Data accuracy", "level" : "intermediate" }, { "name" : "Facilitation skills", "level" : "intermediate" }, { "name" : "Audience engagement", "level" : "intermediate" } ], "majorSkills" : "Event orchestration, Training delivery, Stakeholder coordination, Platform mastery", "majorSkillsList" : [ "Event orchestration", "Training delivery", "Stakeholder coordination", "Platform mastery" ], "coreResponsibilities" : "Own logistical lifecycle for training events, Manage venue selection, Manage meeting room configuration, Manage catering, Manage on-site technology, Ensure accuracy in scheduling, Ensure accuracy in invitations, Ensure accuracy in reminders, Ensure accuracy in learner communications, Execute assigned tasks within scope, Execute assigned tasks on time, Maintain high delivery reliability, Partner with Workplace teams, Partner with TRO teams, Orchestrate seamless delivery, Own vendor coordination, Maintain accurate program data, Gather structured feedback from attendees, Synthesize learner sentiment into insights, Provide content designers with observations, Identify content improvement opportunities, Escalate proposed fixes, Document delivery processes, Document issue resolutions", "teamCollaboration" : "Partner with Workplace teams; Partner with TRO teams; Coordinate with content designers; Support facilitators; Support SMEs", "projectManagementSkills" : [ "Project management tools" ], "domainKnowledge" : "Adult learning principles", "domainList" : [ "adult-learning-principles" ], "domainSpecificKnowledge" : [ "Adult learning principles" ], "toolProficiency" : [ "Zoom", "LMS", "Virtual classroom tools", "Project management tools", "Google Suite", "Mac" ], "communicationSkills" : "Presentation skills; Facilitation skills; Emceeing", "documentationSkills" : "Document delivery processes; Document issue resolutions", "problemSolvingSkills" : "Root cause analysis", "outcomesObjectives" : "Enhance learner experience; Provide critical insights for improvement; Measure program effectiveness; Measure learner confidence", "qualificationsBasic" : "Minimum 2 years of experience in event management, Minimum 1 year of experience in training management or enablement delivery, Full proficiency in operating delivery platforms, Full proficiency in project management tools, Experience with Mac, Experience with Google Suite", "qualificationsPreferred" : "Experience in a corporate or high-growth technology environment, Foundational knowledge of adult learning principles, Experience with Mac and Google Suite", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "The Enablement Delivery Specialist is a pivotal execution-focused role within the GTM Enablement organization, responsible for the end-to-end orchestration of world-class training experiences. Reporting to the Manager of Delivery, this role ensures that every training event, from foundational bootcamps to advanced skill-building workshops, is delivered with the logistical precision and professional excellence required to drive field performance. You will act as the \"Producer\" and \"Emcee\" for our regular and ad-hoc in-person and virtual events, serving as the connective tissue between strategic program design and field-facing execution. Based in our Dublin International Headquarters, you will thrive in a high-growth environment that values intellectual honesty, radical accountability, and a \"team first\" mindset. Success in this role means moving beyond simple event planning and facilitation to become a trusted partner who enhances the learner experience and provides critical insights for continuous enablement improvement. We are looking to speak to candidates who are based in Singapore for our hybrid working model. Responsibilities Training Event Orchestration and Logistics End-to-End Management: Own the full logistical lifecycle for in-person training events, including venue selection, meeting room configuration, catering, and on-site technology Operational Precision: Ensure flawless accuracy in scheduling, invitations, reminders, and learner communications across all assigned sessions Execution Reliability: Execute assigned tasks within scope and on time using project management tools, maintaining high delivery reliability Stakeholder Coordination: Partner with Workplace and TRO teams to orchestrate seamless delivery, owning handoffs and vendor coordination with \"radical follow-through Data Integrity: Maintain accurate program data (attendance, survey results) with zero critical errors, ensuring visibility for stakeholders Event Production and Emceeing Producer Role: Serve as the event \"Producer\" and \"Emcee,\" ensuring smooth delivery and strong participant engagement throughout every session Platform Mastery: Operate core delivery platforms (Zoom, LMS, virtual classroom tools) with full proficiency, eliminating technical disruptions Content Delivery: Follow facilitation guides and scripts to deliver established content with consistent professional quality and tone Live Engagement: Manage live interactions, including polls, Q&A, and breakouts, while reading the audience and adjusting pacing based on real-time signals Facilitator Support: Act as the primary point of contact for facilitators and SMEs, ensuring they are set up for success and the environment is optimized for learning Feedback and Continuous Improvement Insight Gathering: Gather structured feedback from attendees after every session to measure program effectiveness and learner confidence Actionable Synthesis: Synthesize learner sentiment into actionable insights, providing content designers with specific observations on confusion or engagement drops Quality Cycle: Identify content improvement opportunities based on learner reactions and escalate them with specific proposed fixes Knowledge Management: Document delivery processes and issue resolutions in the team knowledge base to ensure work is person-independent The Ideal Candidate Experience: Minimum 2 years of experience in event management, ideally within a corporate or high-growth technology environment Training Background: Ideally 1 year of experience in training management or enablement delivery. Foundational knowledge of adult learning principles is a plus Stakeholder Management: Proven ability to communicate with precision and build trusted partnerships. You are known for professional poise and the ability to manage conflicting priorities Technical Proficiency: Full proficiency in operating delivery platforms (Zoom, LMS) and project management tools. Experience with Mac and Google Suite is preferred Organizational Rigor: Immaculate attention to detail with the ability to manage multiple concurrent workstreams without sacrificing quality Communication: Strong presentation and facilitation skills with the confidence to emcee for large groups of enterprise sales and services professionals About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID - 2273461411", "summaryDescription" : "Enablement Delivery Specialist at MongoDB. Skills: Event orchestration, Training delivery, Stakeholder coordination, Platform mastery. Own logistical lifecycle for training events. Manage venue selection", "postedDate" : "2026-06-15T23:20:53.444", "createdAt" : "2026-06-15T23:20:53.444", "lastUpdated" : "2026-06-16T09:11:37.679", "ingestTimestamp" : "2026-06-15T23:20:53.444", "mongoId" : "6a305b44f292fd229cf5b7d3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "75k-100k", "hasSalary" : false, "allSkills" : [ "Logistical precision", "Operational precision", "Execution reliability", "Data accuracy", "Facilitation skills", "Audience engagement", "Event orchestration", "Training delivery", "Stakeholder coordination", "Platform mastery", "Event management", "Training management", "Enablement delivery", "Stakeholder management", "Project management", "Data integrity", "Content delivery", "Feedback gathering", "Insight synthesis", "Project management tools", "Adult learning principles", "Zoom", "LMS", "Virtual classroom tools", "Google Suite", "Mac" ], "skillCount" : 26, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 585.2074, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30703cf292fd229cff2538", "title" : "Imperium Service Coordinator", "company" : "ECC", "industry" : "Government", "salary" : { "min" : 21.0, "max" : 28.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Springfield, Missouri, United States", "locations" : [ "Springfield", "Missouri", "United States" ], "timestamp" : "2026-06-16T14:37:11.539", "fingerprint" : "81cf7a815b127165a5e41feca3956f2ec2461baffbb3d31fa9205af00394bf58", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/eccintegrator/jobs/4267724009", "externalId" : "4267724009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Springfield", "state" : "Missouri", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.2081729,-93.2922715" } ], "locationText" : "Springfield, Missouri, United States", "minimumEducation" : "High School", "professionalSkills" : [ "Service coordination", "Customer service" ], "hardSkillsList" : [ "Documentation discipline", "Organizational skills" ], "hardSkills" : [ { "name" : "Documentation discipline", "level" : "intermediate" }, { "name" : "Organizational skills", "level" : "intermediate" } ], "majorSkills" : "Service coordination, Customer communication", "majorSkillsList" : [ "Service coordination", "Customer communication" ], "coreResponsibilities" : "Coordinate service requests, Triage support needs, Schedule resources, Communicate with customers, Maintain service documentation, Escalate issues, Serve as coordination point, Receive service requests, Document service requests, Classify service requests, Prioritize service requests, Gather issue details, Determine support needs, Escalate urgent issues, Communicate urgent issues, Schedule technicians, Coordinate technician dispatch, Coordinate on-site service, Coordinate follow-up work, Coordinate emergency response, Coordinate customer support, Maintain technician schedules, Coordinate timing with customers, Coordinate timing with facility access, Ensure technicians have information, Coordinate materials, Coordinate replacement equipment, Coordinate parts, Coordinate support resources, Track service activity, Provide updates to customers, Provide updates to stakeholders, Coordinate remote troubleshooting, Route technical concerns, Coordinate follow-up between teams, Track escalated issues, Prevent unresolved issues, Communicate professionally with stakeholders, Provide updates on scheduling, Provide updates on issue status, Provide updates on technician arrival, Provide updates on next steps, Provide updates on resolution progress, Handle security-sensitive information, Maintain calm communication style, Maintain professional communication style, Maintain organized communication style, Ensure customers understand actions, Maintain service records, Update tickets consistently, Confirm service work closure, Identify missing documentation, Follow up with technicians, Assist with inventory records, Coordinate with Purchasing, Coordinate with Warehouse, Coordinate with Project Management, Coordinate with Service teams, Coordinate with Corrections teams, Ensure materials are available, Ensure materials are staged, Assist with inventory checks, Assist with cycle counts, Assist with yearly audits, Reconcile inventory discrepancies, Identify missing materials, Identify damaged materials, Identify delayed materials, Identify misallocated materials, Communicate material concerns, Maintain documentation for shipments, Maintain documentation for receiving, Maintain documentation for inventory movement, Maintain documentation for material handoffs", "teamCollaboration" : "Internal technical teams; Service teams; Corrections teams; Engineering teams; Programming teams; Product/Platform support teams; Purchasing teams; Warehouse teams; Project Management teams", "domainKnowledge" : "Correctional environments; Jail control systems; Integrated security platforms; Touchscreen control interfaces; Government sector; Public safety sector; Correctional sector; Healthcare sector; Mission-critical environments; Low-voltage systems; Fire alarm systems; Security systems; AV systems", "domainList" : [ "correctional-environments", "jail-control-systems", "integrated-security-platforms", "touchscreen-control-interfaces", "government-sector", "public-safety-sector", "correctional-sector", "healthcare-sector", "mission-critical-environments", "low-voltage-systems", "fire-alarm-systems", "security-systems", "av-systems" ], "domainSpecificKnowledge" : [ "Correctional environments", "Jail control systems", "Integrated security platforms", "Touchscreen control interfaces", "Government sector", "Public safety sector", "Correctional sector", "Healthcare sector", "Mission-critical environments", "Low-voltage systems", "Fire alarm systems", "Security systems", "AV systems" ], "toolProficiency" : [ "Microsoft Word", "Microsoft Excel", "Microsoft Outlook" ], "communicationSkills" : "Customer communication; Professional communication; Clear communication", "documentationSkills" : "Service documentation; Ticket documentation; Inventory documentation", "continuousLearning" : "Training; Professional development", "problemSolvingSkills" : "Triage support needs; Troubleshooting", "specialRequirements" : "Urgency, Organization, Documentation discipline, Professionalism, Ability to coordinate service activity, Ability to work independently, Ability to collaborate effectively, Pass pre-employment background check", "qualificationsBasic" : "2+ years experience, High School Diploma or equivalent, Ability to pass background check", "qualificationsPreferred" : "Associate's Degree or higher, Familiarity with correctional facilities, Familiarity with jail control systems, Familiarity with integrated security platforms, Familiarity with touchscreen control interfaces, Experience supporting government customers, Experience supporting public safety customers, Experience supporting correctional customers, Experience supporting healthcare customers, Experience supporting mission-critical customers, Experience with service ticketing systems, Experience with ERP platforms, Experience with technical support workflows, Experience in low-voltage systems, Experience in fire alarm systems, Experience in security systems, Experience in AV systems, Experience working with service ticketing systems", "workSiteFlexibility" : "Onsite", "rawDescription" : "Imperium Platform Service Coordinator Reports to: Corrections Operations Manager COMPENSATION: Hourly Pay Range: $21.63 - $28.85 JOB SUMMARY: The Imperium Platform Service Coordinator plays a specialized role in supporting ECC’s Imperium correctional control platform customers by coordinating service requests, triaging support needs, scheduling resources, communicating with customers, maintaining accurate service documentation, and escalating issues to the appropriate internal technical teams. This role serves as the central coordination point for Imperium-related service activity, including customer intake, technician dispatch, remote support coordination, follow-up communication, and coordination with Service, Corrections, Engineering, Programming, and Product/Platform support resources. Because Imperium supports jail and correctional environments, this position requires urgency, organization, documentation discipline, professionalism, and the ability to coordinate service activity in mission-critical customer environments. PRIMARY RESPONSIBILITIES (ESSENTIAL FUNCTIONS): Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following areas of responsibility represent Key Results Areas (KRA’s) for which performance will be measured: Imperium Service Intake & Triage Serve as the primary coordination point for incoming Imperium-related service requests from customers, internal teams, and authorized support channels. Receive, document, classify, and prioritize Imperium service requests based on customer impact, urgency, system function, and required support resources. Gather clear issue details, including affected area, system function, symptoms, screenshots/photos when available, customer contact information, site access requirements, and prior related ticket history. Determine whether the request requires field technician dispatch, remote support, programming assistance, engineering review, product/platform escalation, or service leadership involvement. Ensure urgent or mission-critical issues are escalated quickly and communicated clearly. Dispatch, Scheduling & Resource Coordination Schedule and coordinate ECC technicians or specialized Imperium resources for on-site service, follow-up work, emergency response, and customer support needs. Maintain visibility to technician schedules and coordinate timing with customer availability, facility access requirements, and issue priority. Ensure technicians have the required information before dispatch, including site contacts, system details, work requested, prior ticket history, access requirements, and known issue context. Coordinate materials, replacement equipment, parts, or support resources needed for Imperium-related service work. Track open Imperium service activity through completion and ensure timely updates are provided to customers and internal stakeholders. Remote Support & Technical Escalation Coordination Coordinate remote troubleshooting efforts when issues may be resolved without an immediate site visit. Route software, programming, graphical interface, control point, network, or system configuration concerns to the appropriate internal resources. Coordinate follow-up between customers, technicians, programming, engineering, corrections leadership, and product/platform support teams. Track escalated issues to ensure ownership is clear and next steps are documented. Help prevent unresolved issues from sitting without follow-up or clear responsibility. Correctional Customer Communication Communicate professionally with sheriffs’ offices, jail administrators, correctional facility staff, county representatives, and other public safety stakeholders. Provide timely updates regarding scheduling, issue status, technician arrival, next steps, and resolution progress. Use discretion when handling security-sensitive site information, system details, access procedures, drawings, or facility operational concerns. Maintain a calm, professional, and organized communication style when dealing with urgent correctional facility issues. Help ensure customers understand what ECC is doing, who is involved, and what the next step is. Ticket Documentation & Follow-Up Maintain accurate Imperium service records in ECC systems, including issue details, troubleshooting steps, communication history, technician notes, escalation history, and resolution status. Ensure tickets are updated consistently and contain enough information to support future troubleshooting, billing review, reporting, and customer follow-up. Confirm service work is properly closed out with complete notes, customer communication, and any required follow-up actions. Identify missing documentation and follow up with technicians or internal resources when additional information is needed. Maintain customer-specific notes or support references to improve response quality for recurring Imperium customers. Repeat Issue / Chronic Site Coordination Track recurring service issues across Imperium customers, including repeated door control, intercom, camera, touchscreen, server, network, or user interface concerns. Flag repeat or unresolved issues to Service Leadership and appropriate technical teams for review. Help identify when repeat issues may require deeper troubleshooting, engineering review, programming review, customer training, or a larger corrective action plan. Maintain visibility to open repeat issues so they are not treated as unrelated one-off tickets. Support internal communication around chronic site concerns by keeping ticket history and issue summaries organized. Quoted Service & Change Request Coordination Coordinate limited-scope Imperium service work and approved customer-requested changes through the service workflow once reviewed or authorized by Service Leadership. Support scheduling and follow-up for small Imperium-related changes, repairs, or corrective work that do not require full project handoff. Coordinate required materials, technician availability, internal technical resources, and customer communication for approved Imperium quoted service work. Work with Corrections Project Management when quoted service work requires project-level coordination, additional planning, or cross-departmental support. Escalate larger, complex, engineering-heavy, or project-level scopes to Service Leadership for reassessment and potential rerouting. Ensure scope boundaries are communicated clearly to customers and internal teams. Project Management Support Support limited project coordination activities for Imperium-related work, including small-dollar quoted service, approved customer-requested changes, and correctional service efforts requiring coordination beyond standard dispatch. Work in concert with the Corrections Project Management team to assist with scheduling, communication, documentation, material coordination, customer follow-up, and internal handoffs as needed. Help facilitate project-related tasks assigned by Service Leadership, Corrections Leadership, or Project Management to ensure work progresses in alignment with customer expectations and internal timelines. Coordinate with technicians, project managers, engineering, programming, warehouse, purchasing, and customers to support successful execution of small-scope Imperium work. Maintain visibility to assigned project-related service tasks, open action items, required materials, and follow-up activities. Escalate scope, schedule, resource, or customer concerns to the appropriate Project Manager, Service Manager, or Corrections Leadership for review and direction. Ensure project-related notes, updates, documentation, and customer communication are accurately captured in ECC systems. Warehouse, Inventory & Shipment Coordination Support warehouse-related coordination for Imperium service and corrections-related work, including inbound shipments, outbound shipments, receiving, staging, inventory tracking, and material organization. Receive and document incoming materials, parts, equipment, and customer/project-related shipments in accordance with ECC procedures. Coordinate outbound shipments to customers, technicians, project sites, vendors, or authorized partners as needed. Assist with maintaining accurate inventory records for Imperium-related parts, service materials, replacement equipment, and project-support items. Coordinate with Purchasing, Warehouse, Project Management, Service, and Corrections teams to ensure required materials are available, properly staged, and ready for scheduled work. Assist with quarterly inventory checks, cycle counts, yearly audits, and reconciliation of discrepancies as directed. Help identify missing, damaged, delayed, or misallocated materials and communicate concerns to the appropriate internal stakeholders. Maintain clean, organized, and accurate documentation for shipments, receiving activity, inventory movement, and material handoffs. QUALIFICATIONS: 2+ years of experience in a service coordination, service administration, or customer service role or equivalent experience Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Excellent communication skills with technicians, customers, vendors, and internal teams. High attention to detail and strong documentation discipline. Ability to work independently while collaborating effectively with a service team. Proficiency in Microsoft Word, Excel, and Outlook. High School Diploma or equivalent. Ability to pass a pre-employment background check. PREFERRED QUALIFICATIONS: Associate’s Degree or higher. Familiarity with correctional facilities, jail control systems, integrated security platforms, or touchscreen control interfaces. Experience supporting government, public safety, correctional, healthcare, or other mission-critical customers. Experience working with service ticketing systems, ERP platforms, or technical support workflows. Experience in low-voltage systems, fire alarm, security, AV, or related industries. Experience working with service ticketing systems. Why ECC: Medical benefits, including, flexible spending account, dental and vision Paid vacation Paid Holiday (8 days) 401K/Profit Sharing Training and professional development opportunities Dynamic company culture", "summaryDescription" : "Imperium Service Coordinator at ECC. Skills: Service coordination, Customer communication. Coordinate service requests. Triage support needs", "postedDate" : "2026-06-16T01:18:18.350", "createdAt" : "2026-06-16T01:18:18.350", "lastUpdated" : "2026-06-16T14:37:11.539", "ingestTimestamp" : "2026-06-16T01:18:18.350", "mongoId" : "6a30703cf292fd229cff2538", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 43680, "salaryAnnualMax" : 58240, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Documentation discipline", "Organizational skills", "Service coordination", "Customer communication", "Customer service", "Correctional environments", "Jail control systems", "Integrated security platforms", "Touchscreen control interfaces", "Government sector", "Public safety sector", "Correctional sector", "Healthcare sector", "Mission-critical environments", "Low-voltage systems", "Fire alarm systems", "Security systems", "AV systems", "Microsoft Word", "Microsoft Excel", "Microsoft Outlook" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 559.9731, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305981f292fd229cf48487", "title" : "Service Account Coordinator", "company" : "Alphabe Insight Inc", "industry" : "Market Research", "salary" : { "min" : 47000.0, "max" : 51000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Columbus, OH, United States", "locations" : [ "Columbus", "OH", "United States" ], "timestamp" : "2026-06-16T09:07:37.752", "fingerprint" : "e1233929fc074ff3a4065dd06cbfdf32cffb57c4bca56851222c098d79c57196", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132245130-service-account-coordinator", "externalId" : "744000132245130", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Columbus", "state" : "Ohio", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "39.9622601,-83.0007065" } ], "locationText" : "Columbus, Ohio, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "professionalSkills" : [ "Account management", "Customer relations", "Business operations" ], "majorSkills" : "Process management, Cross-functional coordination, Vendor management, Stakeholder management, Operational metrics, Resource planning, Continuous improvement", "majorSkillsList" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement" ], "coreResponsibilities" : "Serve as primary point of contact for client, Coordinate communication between customers and internal teams, Monitor account activity, Maintain accurate records and documentation, Support account management initiatives, Track service performance, Resolve customer concerns in a timely manner, Prepare reports, updates, and account documentation, Collaborate with internal departments for service delivery, Maintain professional relationships with clients and partners", "teamCollaboration" : "Cross-functional coordination; Internal departments; Clients and business partners", "documentationSkills" : "Account-related documentation", "continuousLearning" : "Professional development; Career growth opportunities; Hands-on training; Skill development; Ongoing learning opportunities", "problemSolvingSkills" : "Problem-solving capabilities", "outcomesObjectives" : "Ensure customer satisfaction and retention; Deliver positive customer experiences", "qualificationsBasic" : "Communication and interpersonal skills, Organizational and time-management abilities, Prioritize tasks and manage multiple projects, Detail-oriented with problem-solving capabilities, Professional and customer-focused approach, Comfortable working independently and within a team, Proficiency with standard business software and technology tools, Administrative and coordination skills", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Park 6 Logistics is a dynamic and growth-focused organization committed to delivering exceptional operational support and event execution solutions. We pride ourselves on fostering a collaborative environment where innovation, organization, and professional development are valued. Our team is dedicated to creating impactful experiences while maintaining the highest standards of service and efficiency. Park 6 Logistics is seeking a highly organized and customer-focused Service Account Coordinator to support client accounts and ensure seamless communication between customers and internal teams. This role plays a key part in maintaining exceptional service standards, coordinating account activities, and helping deliver positive customer experiences. The ideal candidate is detail-oriented, proactive, and capable of managing multiple priorities in a fast-paced environment. Key Responsibilities * Serve as a primary point of contact for client account inquiries and service requests. * Coordinate communication between customers, operations teams, and management. * Monitor account activity and assist with maintaining accurate records and documentation. * Support account management initiatives to ensure customer satisfaction and retention. * Track service performance and assist with resolving customer concerns in a timely manner. * Prepare reports, updates, and account-related documentation as needed. * Collaborate with internal departments to ensure efficient service delivery. * Maintain professional relationships with clients and business partners. ## Qualifications * Strong communication and interpersonal skills. * Excellent organizational and time-management abilities. * Ability to prioritize tasks and manage multiple projects effectively. * Detail-oriented with strong problem-solving capabilities. * Professional and customer-focused approach. * Comfortable working independently and within a team environment. * Proficiency with standard business software and technology tools. * Strong administrative and coordination skills. ## Additional Information * Competitive salary: $47,000 – $51,000 annually * Professional development and career growth opportunities. * Supportive and collaborative team environment. * Hands-on training and skill development. * Opportunities to work with a growing and dynamic organization. * Exposure to account management, customer relations, and business operations. * Long-term advancement potential based on performance. * Stable full-time position with ongoing learning opportunities.", "summaryDescription" : "Service Account Coordinator at Alphabe Insight Inc. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management, Operational metrics, Resource planning, Continuous improvement. Serve as primary point of contact for client. Coordinate communication between customers and internal teams", "postedDate" : "2026-06-15T16:27:20.000", "createdAt" : "2026-06-15T23:53:44.038", "lastUpdated" : "2026-06-16T09:07:37.752", "ingestTimestamp" : "2026-06-15T23:53:44.038", "mongoId" : "6a305981f292fd229cf48487", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 47000, "salaryAnnualMax" : 51000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Operational metrics", "Resource planning", "Continuous improvement", "Account management", "Customer relations", "Business operations" ], "skillCount" : 10, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 543.46796, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3066c2f292fd229cfb56ca", "title" : "Data Delivery Specialist", "company" : "Sprinter", "industry" : "Retail", "salary" : { "min" : 30000.0, "max" : 42000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Data Delivery Specialist in Alicante, Spain, adjusted for the retail industry and company size." }, "location" : "Avenida del Euro n. 2 - 03114 Alicante", "locations" : [ "Avenida del Euro n. 2 - 03114 Alicante" ], "timestamp" : "2026-06-16T09:03:19.646", "fingerprint" : "218e96e30052e50db0695c01b4becb2cfbd6eda800551507ced1d1567964d642", "source" : "greenhouse", "language" : "es", "applyUrl" : "https://job-boards.eu.greenhouse.io/sprintersportses/jobs/4898369101", "externalId" : "4898369101", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Alicante", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "38.3436365,-0.4881708" } ], "locationText" : "Alicante, Spain", "minimumEducation" : "Bachelor's", "experienceMinYears" : 3, "experienceMaxYears" : 5, "experienceLevel" : "Mid", "technicalSkills" : "JIRA Service Management, Jira Software", "professionalSkills" : [ "Gestión de Stakeholders", "Gestión de Negocio", "Capacidad Analítica", "Comunicación ecosistema IT" ], "hardSkillsList" : [ "Gestión de demanda", "Metodologías Ágiles", "Kanban", "Scrum", "Gestión del Flujo", "Reporting de rendimiento", "SLAs" ], "hardSkills" : [ { "name" : "Gestión de demanda", "level" : "intermediate" }, { "name" : "Metodologías Ágiles", "level" : "intermediate" }, { "name" : "Kanban", "level" : "intermediate" }, { "name" : "Scrum", "level" : "intermediate" }, { "name" : "Gestión del Flujo", "level" : "intermediate" }, { "name" : "Reporting de rendimiento", "level" : "intermediate" }, { "name" : "SLAs", "level" : "intermediate" } ], "majorSkills" : "Data Delivery, Agile Methodologies, Stakeholder Management, JIRA", "majorSkillsList" : [ "Data Delivery", "Agile Methodologies", "Stakeholder Management", "JIRA" ], "coreResponsibilities" : "Orquestar y optimizar el flujo de demanda, Garantizar una entrega impecable y ágil, Gestionar el ciclo de vida de las peticiones, Centralizar y refinar peticiones vía JIRA, Gestionar el Backlog global, Articular el flujo entre áreas, Documentar procesos, Comunicar procesos, Implementar marcos Kanban, Liderar marcos Sprints Agile, Adaptar metodologías a necesidades, Coordinar con líderes técnicos, Eliminar bloqueos, Optimizar la velocidad del equipo, Administrar el backlog, Priorizar tareas, Articular demanda técnica, Articular demanda de negocio, Gestionar usuarios de negocio, Gestionar expectativas de entrega, Incluir usuarios en ciclo de vida, Gestionar dependencias, Gestionar riesgos, Gestionar bloqueos, Elaborar informes de nivel de servicio, Medir la salud del equipo, Medir el rendimiento del equipo", "teamCollaboration" : "Coordinar con líderes técnicos; Coordinar dependencias; Alinear planes de entrega; Colaborar con áreas de IT", "projectManagementSkills" : [ "Agile", "Kanban", "Scrum", "Backlog management", "Prioritization" ], "domainKnowledge" : "Servicios de datos; Gobierno de datos; Arquitectura de datos; IA; Ingeniería de datos; Visualización de datos", "domainList" : [ "servicios-de-datos", "gobierno-de-datos", "arquitectura-de-datos", "ia", "ingenieria-de-datos", "visualizacion-de-datos" ], "domainSpecificKnowledge" : [ "Servicios de datos", "Gobierno de datos", "Arquitectura de datos", "IA", "Ingeniería de datos", "Visualización de datos" ], "toolProficiency" : [ "JIRA Service Management", "Jira Software" ], "communicationSkills" : "Comunicar procesos; Comunicar estándares; Comunicar planes de entrega", "documentationSkills" : "Documentar procesos; Documentar procedimientos; Documentar estándares", "continuousLearning" : "Plan de desarrollo personalizado; Carrera internacional; Amplio catálogo formativo", "problemSolvingSkills" : "Eliminar bloqueos; Resolver dependencias; Resolver riesgos; Resolver bloqueos", "outcomesObjectives" : "Garantizar entrega impecable; Garantizar entrega ágil; Asegurar trabajo en lo que mueve aguja; Optimizar velocidad del equipo; Medir salud del equipo; Medir rendimiento del equipo", "qualificationsBasic" : "Grado en Ingeniería Informática, Matemáticas o similar, 3-5 años en gestión de entregas (delivery), Gestión de servicios IT y/o Proyectos, Gestión directa de usuarios clave de negocio, Capacidad para gestionar prioridades, Capacidad para traducir conceptos de negocio en términos técnicos, Capacidad para coordinar dependencias, Alinear planes de entrega con otras áreas de IT, Experto en JIRA Service Management, Experto en Jira Software, Inglés B2", "qualificationsPreferred" : "PhD preferred, Specific ML framework experience, Cloud platform certs", "workSiteFlexibility" : "Flexible", "rawDescription" : "Como Data Delivery Specialist, serás el responsable de orquestar y optimizar el flujo de demanda de nuestro servicio de datos (Gobierno, Arquitectura, IA, Ingeniería y Visualización). Tu objetivo es garantizar una entrega impecable y ágil, gestionando el ciclo de vida de las peticiones desde su entrada en JIRA hasta su puesta en valor para negocio. En tu día a día: Orquestación de la Demanda: Gestionar el proceso end-to-end de recepción, análisis, priorización y seguimiento de demandas de negocio hacia el equipo de IT DATA. Centralizar y refinar todas las peticiones que entran vía JIRA del ámbito IT DATA para que recojan la información relevante para su posterior análisis por el equipo. Gestionar el Backlog global, asegurando que el equipo trabaje en lo que realmente mueve la aguja para el negocio. Articular el flujo entre las áreas de Gobierno, Arquitectura/IA, Ingeniería y Visualizació n. Documentar y comunicar los procesos, procedimientos y estándares de gestión de la demanda. Liderazgo de Metodología (Agile & Flow): Metodologías Ágiles: Implementación y liderazgo de marcos Kanban y Sprints Agile, adaptándolos a las necesidades de mantenimiento incidental y proyectos evolutivos. Coordinar con los líderes técnicos para eliminar bloqueos/dependencias y optimizar la velocidad del equipo. Gestión del Flujo (JIRA): Administración del backlog, priorización de tareas y articulación de la demanda técnica y de negocio. Capacidad para gestionar usuarios de negocio (data owners y stewards) y sus expectativas de entrega, incluyéndolos en el ciclo de vida de la iniciativa Gestionar dependencias, riesgos y bloqueos asociados a las peticiones de productos de datos solicitados. KPIs de Performance: Elaboración de informes de nivel de servicio (SLA, Cycle Time, Velocity, Burndown Chart, Capacidad del equipo, Panel de Bloqueos) para medir la salud y el rendimiento del equipo. ¿Qué buscamos? Grado en Ingeniería Informática, Matemáticas o similar. Experiencia sólida (3-5 años) en la gestión de entregas (delivery) en entornos de servicios DATA y gestionando servicios IT y/o Proyectos. Gestión de Stakeholders y Negocio: Experiencia demostrable en la gestión directa de usuarios clave de negocio, con capacidad para gestionar prioridades en función del valor que aportan las necesidades al negocio y expectativas de entrega Capacidad Analítica: Capacidad para \"traducir\" conceptos de negocio en términos técnicos de arquitecturas data para elaborar planes de entrega claros para los usuarios de negocio. Comunicación ecosistema IT: Capacidad para coordinar dependencias y alinear planes de entrega con otras áreas de IT (Infraestructura, Seguridad, DevOps, etc..) Domino de Herramientas: Experto en JIRA Service Management y Jira Software (configuración de tableros, flujos de estado y reporting de rendimiento de equipo y SLAs). Agilidad: Conocimiento profundo de Scrum, Kanban y cómo adaptarlos a un entorno que mezcla desarrollo (proyectos) con soporte (incidentes). Inglés B2 ¿Qué podemos ofrecerte? Bonus anual según performance. Flexibilidad horaria. Retribución flexible (seguro médico, restaurant, transporte, guardería...). Descuento de empleado/ a. Plan de desarrollo personalizado y carrera en un entorno internacional (JD Group). Amplio catálogo formativo en hard y soft skills Instalaciones deportivas dentro de la empresa. Sobre el grupo: Abrimos nuestro primer Sprinter en Valencia en 1995 y, desde entonces, nos hemos convertido en el espacio para quienes sentimos pasión por el deporte y la moda deportiva. Con más de 200 puntos de venta físicos y tienda online, contamos con marcas referentes como Nike, Adidas, Reebok o Fila, y con marcas propias como Up, Silver, Doone y Boriken, entre otras. Formando parte de JD Group, líder en Sports, Street & Premium Fashion, contamos con alrededor de 97.000 personas, superando las 4850 tiendas de diversas marcas en más de 49 países. ¡Te damos la oportunidad de desarrollar tu carrera en este grupo internacional en constante crecimiento! En Sprinter ofrecemos un entorno basado en la cooperación y el respeto mutuo, con un fuerte compromiso por la diversidad y la igualdad de oportunidades. Todas las personas serán consideradas sin importar su identidad de género, orientación sexual, etnia, religión, edad o grado de discapacidad. Nuestros procesos de selección están basados en el modelo de evaluación por competencias profesionales y valoramos la pasión, ganas de aprender y de crecer en un entorno internacional. ¿Te interesa? ¡Queremos conocerte! Si crees que esta oferta es para ti, aplica hoy mismo. Debido al alto volumen de solicitudes que recibimos para nuestras ofertas, lleva un tiempo poder revisarlas todas. Si no recibes noticias dentro de las dos-tres semanas posteriores a tu solicitud, por favor considera que en esta ocasión hemos decidido avanzar con otras candidaturas. Las personas que cumplan con los criterios serán contactadas por el equipo de Talent. ¡Gracias por tu interés y tiempo!", "summaryDescription" : "Data Delivery Specialist at Sprinter. Skills: Data Delivery, Agile Methodologies, Stakeholder Management, JIRA. Orquestar y optimizar el flujo de demanda. Garantizar una entrega impecable y ágil", "postedDate" : "2026-06-15T23:28:17.709", "createdAt" : "2026-06-15T23:28:17.709", "lastUpdated" : "2026-06-16T09:03:19.646", "ingestTimestamp" : "2026-06-15T23:28:17.709", "mongoId" : "6a3066c2f292fd229cfb56ca", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Gestión de demanda", "Metodologías Ágiles", "Kanban", "Scrum", "Gestión del Flujo", "Reporting de rendimiento", "SLAs", "Data Delivery", "Agile Methodologies", "Stakeholder Management", "JIRA", "Gestión de Stakeholders", "Gestión de Negocio", "Capacidad Analítica", "Comunicación ecosistema IT", "Agile", "Backlog management", "Prioritization", "Servicios de datos", "Gobierno de datos", "Arquitectura de datos", "IA", "Ingeniería de datos", "Visualización de datos", "JIRA Service Management", "Jira Software" ], "skillCount" : 26, "jobCategory" : "engineering", "jobSubcategory" : "data", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 542.18286, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a307690f292fd229c01b3c0", "title" : "Service Delivery Consultant, Level 1", "company" : "Lyra Technology Group", "industry" : "Technology", "salary" : { "min" : 65000.0, "max" : 85000.0, "currency" : "AUD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an Entry Level Service Delivery Consultant in Brisbane, Australia, adjusted for the technology industry and full-time employment." }, "location" : "Tamworth, New South Wales, Australia", "locations" : [ "Tamworth", "New South Wales", "Australia" ], "timestamp" : "2026-06-16T08:38:11.888", "fingerprint" : "d380cf2346536609262d8fcb9b9a9e9113a1054364aa4268cb406d336bfb4f98", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/lyratechgroup/jobs/5247614008", "externalId" : "5247614008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Brisbane", "country" : "Australia", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-27.4689623,153.0235009" } ], "locationText" : "Brisbane, Australia", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "Entry", "technicalSkills" : "Microsoft 365, Exchange, Teams, SharePoint, Networking, DNS, DHCP, Wi-Fi, Firewalls, Windows environments, Active Directory, File shares, Remote access", "professionalSkills" : [ "IT systems", "Cloud platforms", "Infrastructure" ], "hardSkillsList" : [ "Technical assistance", "Incident management", "Service request management", "Desktop support", "Infrastructure support" ], "hardSkills" : [ { "name" : "Technical assistance", "level" : "intermediate" }, { "name" : "Incident management", "level" : "intermediate" }, { "name" : "Service request management", "level" : "intermediate" }, { "name" : "Desktop support", "level" : "intermediate" }, { "name" : "Infrastructure support", "level" : "intermediate" } ], "majorSkills" : "Service delivery, Client support, Issue resolution", "majorSkillsList" : [ "Service delivery", "Client support", "Issue resolution" ], "coreResponsibilities" : "Act as first point of contact, Log incidents, Triage incidents, Manage incidents, Log service requests, Triage service requests, Manage service requests, Provide frontline support, Communicate with clients, Keep clients informed, Escalate issues appropriately, Create documentation, Maintain documentation, Resolve incidents, Deliver client experiences", "teamCollaboration" : "Service Delivery team", "domainKnowledge" : "IT support; Service desk operations", "domainList" : [ "it-support", "service-desk-operations" ], "domainSpecificKnowledge" : [ "IT support", "Service desk operations" ], "toolProficiency" : [ "Service Desk" ], "communicationSkills" : "Written communication; Verbal communication", "documentationSkills" : "Client environments documentation; Solution documentation", "continuousLearning" : "Professional development; Career progression", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "University or TAFE Graduate, Relevant course graduate, Existing IT support role", "qualificationsPreferred" : "Previous IT support experience, Previous service desk experience", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.   About The Position One of our operating companies, Veracity, is looking for a Level 1 - Service Delivery Consultant to join their team in Brisbane. As a Level 1 Service Delivery Consultant, you will be the first point of contact for our clients, you will play a key role in delivering responsive, professional support while building your IT career. We are looking for a motivated Level 1 Service Delivery Consultants to join our Brisbane Service Desk team. Someone who enjoys helping people, takes pride in finding the right solutions and has a solid technical foundation. In this role, you will shape positive client experiences by resolving issues efficiently and transparently, all while continuing to grow your skills in a supportive, high-performing environment. Responsibilities: Act as the first point of contact for clients seeking technical assistance Log, triage and manage incidents and service requests through the Service Desk – both onsite with the client and remotely from our office Provide frontline support across desktop, Microsoft 365 and core infrastructure issues Communicate clearly and proactively with clients, keeping them informed throughout the resolution process Escalate issues appropriately in line with service frameworks and internal processes Create and maintain accurate documentation of client environments and solutions Work collaboratively with the broader Service Delivery team to resolve incidents and deliver consistent client experiences Skills required University or TAFE Graduate from a relevant course, or from an existing IT support role. Previous experience in an IT support or service desk role desirable Excellent written and verbal communication skills A genuine interest in IT systems, cloud platforms and infrastructure A customer-first approach and a calm, proactive approach to problem-solving Foundational knowledge or exposure to: Microsoft 365 (user management, Exchange, Teams, SharePoint) Networking fundamentals (DNS, DHCP, Wi‑Fi, firewalls) Windows environments (Active Directory, file shares, remote access) Benefits Ongoing investment in learning and professional development Genuine career progression opportunities within Service Delivery Modern office environment with on‑site undercover parking", "summaryDescription" : "Service Delivery Consultant, Level 1 at Lyra Technology Group. Skills: Service delivery, Client support, Issue resolution. Act as first point of contact. Log incidents", "postedDate" : "2026-06-16T01:18:58.011", "createdAt" : "2026-06-16T01:18:58.011", "lastUpdated" : "2026-06-16T08:38:11.888", "ingestTimestamp" : "2026-06-16T01:18:58.011", "mongoId" : "6a307690f292fd229c01b3c0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Technical assistance", "Incident management", "Service request management", "Desktop support", "Infrastructure support", "Service delivery", "Client support", "Issue resolution", "IT systems", "Cloud platforms", "Infrastructure", "IT support", "Service desk operations", "Service Desk" ], "skillCount" : 14, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 521.3578, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c92ed74d8ee00a0986dfa", "title" : "Service Coordinator/Dispatcher", "company" : "BME", "location" : "Burlington, Kentucky, United States", "locations" : [ "Burlington", "Kentucky", "United States" ], "timestamp" : "2026-06-15T10:01:57.365", "fingerprint" : "2f029bb9247b5e8ab88aae35e0f22c1efff98921f8b300f9cdbac1572d10597b", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bmeasp/jobs/5250853008", "externalId" : "5250853008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Burlington", "state" : "Kentucky", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite" } ], "locationText" : "Burlington, Kentucky, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 3, "experienceMaxYears" : 6, "experienceLevel" : "Mid", "professionalSkills" : [ "service industry, construction, HVAC, plumbing, electrical, or related trades industry" ], "hardSkillsList" : [ "dispatching experience", "customer service", "client communication skills", "organizational abilities", "multitasking abilities", "prioritize competing demands", "on-call rotation" ], "softSkillsList" : [ "customer-focused" ], "hardSkills" : [ { "name" : "dispatching experience", "level" : "intermediate" }, { "name" : "customer service", "level" : "intermediate" }, { "name" : "client communication skills", "level" : "intermediate" }, { "name" : "organizational abilities", "level" : "intermediate" }, { "name" : "multitasking abilities", "level" : "intermediate" }, { "name" : "prioritize competing demands", "level" : "intermediate" }, { "name" : "on-call rotation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "customer-focused" } ], "majorSkills" : "dispatching, scheduling, customer service, Microsoft Office", "majorSkillsList" : [ "dispatching, scheduling, customer service, Microsoft Office" ], "coreResponsibilities" : "Coordinating technician schedules, prioritizing service calls, communicating with customers, and ensuring timely service delivery. Prioritize incoming service requests and dispatch technicians accordingly. Coordinate technician schedules based on job duration, skill set, and geographic location to meet customer ETA expectations. Communicate professionally and effectively with customers regarding scheduling, updates, and service status. Manage and adjust schedules throughout the day to accommodate urgent service needs. Maintain accurate records and documentation within company systems. Collaborate with technicians and management to maximize efficiency and customer satisfaction. Participate in an on-call rotation to support after-hours scheduling and dispatch needs. Ensure service calls are completed in a timely and organized manner.", "teamCollaboration" : "Collaborate with technicians and management to maximize efficiency and customer satisfaction.", "toolProficiency" : [ "Microsoft Office, Outlook, Word, Excel, BuildOps" ], "communicationSkills" : "communicate professionally; effective communication", "documentationSkills" : "Maintain accurate records and documentation", "continuousLearning" : "Career Growth & Training Opportunities", "problemSolvingSkills" : "prioritize incoming service requests; manage and adjust schedules; maximize efficiency", "outcomesObjectives" : "ensuring timely service delivery", "qualificationsBasic" : "Previous dispatching experience. Prior experience in a coordinator, scheduling, or administrative support role. customer service and client communication skills. Proficiency with Microsoft Office (Outlook, Word, Excel). Excellent organizational and multitasking abilities. Ability to prioritize competing demands in a fast-paced environment. Willingness to participate in an on-call rotation.", "qualificationsPreferred" : "Experience in the service, construction, HVAC, plumbing, electrical, or related trades industry. Familiarity with BuildOps software.", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We are seeking a highly organized and customer-focused Service Coordinator / Dispatcher to join our team. This role is responsible for coordinating technician schedules, prioritizing service calls, communicating with customers, and ensuring timely service delivery. The ideal candidate thrives in a fast-paced environment, has strong dispatching experience, and can effectively balance customer expectations with operational needs. What BME Offers You Top Pay: $22-$26 per hour based on experience Paid Weekly Medical – Dental – Vision Benefits Start Day 1 (no waiting period) 80 Hours of Vacation to Start Company-Paid Life Insurance Policy 401(k) Plan with Company Match Career Growth & Training Opportunities Essential Functions Prioritize incoming service requests and dispatch technicians accordingly. Coordinate technician schedules based on job duration, skill set, and geographic location to meet customer ETA expectations. Communicate professionally and effectively with customers regarding scheduling, updates, and service status. Manage and adjust schedules throughout the day to accommodate urgent service needs. Maintain accurate records and documentation within company systems. Collaborate with technicians and management to maximize efficiency and customer satisfaction. Participate in an on-call rotation to support after-hours scheduling and dispatch needs. Ensure service calls are completed in a timely and organized manner. Qualifications - Education & Experience Previous dispatching experience. Prior experience in a coordinator, scheduling, or administrative support role. Strong customer service and client communication skills. Proficiency with Microsoft Office (Outlook, Word, Excel). Excellent organizational and multitasking abilities. Ability to prioritize competing demands in a fast-paced environment. Willingness to participate in an on-call rotation. Experience in the service, construction, HVAC, plumbing, electrical, or related trades industry. (Preferred) Familiarity with BuildOps software. (Preferred)", "summaryDescription" : "Service Coordinator/Dispatcher at BME. Skills: dispatching, scheduling, customer service, Microsoft Office. Coordinating technician schedules, prioritizing service calls, communicating with customers, and ensuring timely service delivery. Prioritize incoming service requests and dispatch technicians accordingly. Coordinate technician schedules based on job duration, skill set, and geographic location to meet customer ETA expectations. Communicate professionally and effectively with customers reg", "postedDate" : "2026-06-14T19:13:24.109", "createdAt" : "2026-06-14T19:13:24.109", "lastUpdated" : "2026-06-15T10:01:57.365", "ingestTimestamp" : "2026-06-14T19:13:24.109", "mongoId" : "6a2c92ed74d8ee00a0986dfa", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "hasSalary" : false, "allSkills" : [ "dispatching experience", "customer service", "client communication skills", "organizational abilities", "multitasking abilities", "prioritize competing demands", "on-call rotation", "customer-focused", "dispatching, scheduling, customer service, Microsoft Office", "service industry, construction, HVAC, plumbing, electrical, or related trades industry", "Microsoft Office, Outlook, Word, Excel, BuildOps" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 514.0554, "daysOld" : 0, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Construction", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a8df292fd229cf528b5", "title" : "Installation Services Coordinator", "salary" : { "min" : 42000.0, "max" : 58000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Installation Services Coordinator in Tampa, United States, adjusted for typical full-time employment." }, "location" : "Tampa, FL", "locations" : [ "Tampa, FL" ], "timestamp" : "2026-06-16T10:06:23.274", "fingerprint" : "df10d26a677a2eb5da8cf82cd3b4a837534644445833ae8c318fe67bfa99ca82", "source" : "jazzhr", "language" : "en", "externalId" : "O7LZMr8CyS", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "coreResponsibilities" : "Coordinate installation services, Manage installation schedules, Liaise with customers and vendors, Track project progress, Resolve installation issues, Ensure timely completion of installations, Maintain installation records", "teamCollaboration" : "Cross-functional teams; Customer communication; Vendor management", "projectManagementSkills" : [ "Scheduling", "Coordination" ], "communicationSkills" : "Customer service", "documentationSkills" : "Record keeping", "problemSolvingSkills" : "Issue resolution", "outcomesObjectives" : "Ensure timely installation completion", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Installation Services Coordinator. Coordinate installation services. Manage installation schedules", "createdAt" : "2026-06-15T22:19:26.100", "lastUpdated" : "2026-06-16T10:06:23.274", "ingestTimestamp" : "2026-06-15T22:19:26.100", "mongoId" : "6a305a8df292fd229cf528b5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42000, "salaryAnnualMax" : 58000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Scheduling", "Coordination" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "_score" : 511.78403, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.85 }, { "id" : "6a305a8df292fd229cf5289a", "title" : "Installation Services Coordinator", "salary" : { "min" : 42500.0, "max" : 57500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Installation Services Coordinator in Phoenix, AZ, adjusted for full-time employment." }, "location" : "Phoenix, AZ", "locations" : [ "Phoenix, AZ" ], "timestamp" : "2026-06-16T09:20:49.058", "fingerprint" : "528e4119decc052640bf971a135523fbe3b48e4a24f0d171d1ed0706cf988151", "source" : "jazzhr", "language" : "en", "externalId" : "y4hOY5OsxF", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Phoenix", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4484367,-112.0741410" } ], "locationText" : "Phoenix, Arizona, United States", "coreResponsibilities" : "Coordinate installation services, Manage installation schedules, Liaise with customers, Liaise with vendors, Track project progress, Resolve installation issues", "teamCollaboration" : "Cross-functional teams; Customer communication; Vendor management", "projectManagementSkills" : [ "Scheduling", "Coordination" ], "communicationSkills" : "Customer service", "problemSolvingSkills" : "Issue resolution", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Installation Services Coordinator. Coordinate installation services. Manage installation schedules", "createdAt" : "2026-06-15T22:17:39.148", "lastUpdated" : "2026-06-16T09:20:49.058", "ingestTimestamp" : "2026-06-15T22:17:39.148", "mongoId" : "6a305a8df292fd229cf5289a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42500, "salaryAnnualMax" : 57500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Scheduling", "Coordination" ], "skillCount" : 2, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "_score" : 511.69955, "hasLocation" : true, "hasGeo" : true, "llmIndustryConfidence" : 0.85 }, { "id" : "6a306eeff292fd229cfe319c", "title" : "Patient Services Specialist", "industry" : "Front Office", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for an Entry-level Patient Services Specialist in Las Vegas, United States, adjusted for the healthcare industry." }, "location" : "7540 Oso Blanca Rd Ste 140, Las Vegas, NV 89149", "locations" : [ "7540 Oso Blanca Rd Ste 140, Las Vegas, NV 89149" ], "timestamp" : "2026-06-16T12:10:21.149", "fingerprint" : "0ce95b846262243147419e971037fa5c895255437af77a7695c971535b4b7b01", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/simonmed/8189c195-c25c-4257-aed1-30dc9932c90f/apply", "externalId" : "8189c195-c25c-4257-aed1-30dc9932c90f", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Las Vegas", "state" : "Nevada", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1674263,-115.1484131" } ], "locationText" : "Las Vegas, Nevada, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "", "summaryDescription" : "Patient Services Specialist", "postedDate" : "2026-06-15T21:19:02.507", "createdAt" : "2026-06-15T21:19:02.507", "lastUpdated" : "2026-06-16T12:10:21.149", "ingestTimestamp" : "2026-06-16T03:25:40.822", "mongoId" : "6a306eeff292fd229cfe319c", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 497.77008, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a306eeff292fd229cfe31a6", "title" : "Patient Services Specialist", "industry" : "Front Office", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for an Entry-level Patient Services Specialist in Las Vegas, United States, adjusted for the healthcare industry." }, "location" : "8530 W Sunset Rd UNIT 120, Las Vegas, NV 89113", "locations" : [ "8530 W Sunset Rd UNIT 120, Las Vegas, NV 89113" ], "timestamp" : "2026-06-16T15:34:49.266", "fingerprint" : "715a6c129a9c9b9f5ee9edccd0fffa8b17a7b30b12810681b2c079592d124cbb", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/simonmed/c4576c7a-4f32-4441-a661-bd92af0fb268/apply", "externalId" : "c4576c7a-4f32-4441-a661-bd92af0fb268", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Las Vegas", "state" : "Nevada", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "36.1674263,-115.1484131" } ], "locationText" : "Las Vegas, Nevada, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "", "summaryDescription" : "Patient Services Specialist", "postedDate" : "2026-06-15T20:04:14.468", "createdAt" : "2026-06-15T20:04:14.468", "lastUpdated" : "2026-06-16T15:34:49.266", "ingestTimestamp" : "2026-06-16T03:25:53.624", "mongoId" : "6a306eeff292fd229cfe31a6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 38000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.5555556, "_score" : 494.3901, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309861f292fd229c0e4478", "title" : "Food Services Specialist - Temporary", "company" : "SpaceX", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Food Services Specialist in Bastrop, Texas, adjusted for the aerospace industry and temporary employment type." }, "location" : "Bastrop, TX, United States", "locations" : [ "Bastrop", "TX", "United States" ], "timestamp" : "2026-06-16T12:07:39.716", "fingerprint" : "2b31b516fa392754453deef1028976b4b3ed15fe262a13c1dd132315d0d77617", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://boards.greenhouse.io/spacex/jobs/8584666002?gh_jid=8584666002", "externalId" : "8584666002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bastrop", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.0541116,-97.3887764" } ], "locationText" : "Bastrop, Texas, United States", "employmentType" : "TEMPORARY", "coreResponsibilities" : "Manage food services operations, Ensure quality and safety standards, Oversee inventory and ordering, Supervise food service staff, Coordinate with vendors and suppliers, Handle customer inquiries and feedback, Maintain cleanliness of food service areas, Assist with event catering as needed", "teamCollaboration" : "Cross-functional teams; External vendors", "domainKnowledge" : "Food safety regulations; Inventory management; Food service operations", "domainList" : [ "food-safety-regulations", "inventory-management", "food-service-operations" ], "domainSpecificKnowledge" : [ "Food safety regulations", "Inventory management", "Food service operations" ], "communicationSkills" : "Customer service", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. FOOD SERVICES SPECIALIST - TEMPORARY The SpaceX Hospitality team serves employees, customers, government partners, potential clients, and visitors with snacks, daily meals, and full-service events. The Food Service Specialist is a team-oriented role for individuals who thrive in fast-paced, dynamic environments while working collaboratively or independently. They must be familiar with basic customer service principles and have a firm understanding of food and beverage safety principles. This role requires identifying and using equipment such as soda machines, hot- and cold-food holding and storage, basic restaurant/catering equipment, serving utensils, and small wares. Individuals must handle task ownership flexibly, switching tasks throughout the day as needed. Daily duties may change on short notice based on staffing and business needs, including but not limited to serving guests, meal production, supporting orders and inquiries, maintaining dining space cleanliness, stocking and distributing products, taking inventory, and setting up/working stations at various outlets per leadership specifications. This position supports SpaceX’s mission by delivering excellent customer service, fostering a welcoming atmosphere, providing flexible support, ensuring accurate order fulfillment, and producing high-quality food and beverages to boost morale and productivity. RESPONSIBILITIES: Set up, maintain, and clean workstations, surrounding areas, dining, work, and storage spaces to ensure safety and organization Perform cleaning and maintenance on departmental tools, equipment, and food service areas (including but not limited to beverage stations, coolers, and hot holding units) Complete daily record keeping, tasks, and opening/closing checklists Meet time and quality standards set by leadership while working with urgency Engage customers, fulfill orders, and demonstrate strong customer service and communication skills (including menu changes) Assist with catering and event requests Adhere to proper safety guidelines and food safety/sanitation practices Interact professionally with guests, supervisors, and co-workers Support proper product rotation, storage, and delivery according to food safety requirements Follow stocking routes, track inventory, and receive/distribute products around the site Participate in the training of additional Hospitality roles and responsibilities as instructed by leadership Start of site-based responsibilities (if applicable) POSITION DETAILS: This is a temporary position with SpaceX, for the length of time as stated, and is subject to change with minimal notice as business needs dictate. LENGTH OF POSITION: 3 months (permanent hire conversion based on performance and business need) LOCATION: Bastrop, TX BASIC QUALIFICATIONS: High school diploma or equivalency certificate 1+ years of experience in food preparation, customer service, or other food services support role PREFERRED SKILLS AND EXPERIENCE: 3+ years of experience in food preparation, customer service, or other food services support roles Self-motivated and takes initiative in a dynamic, fast-paced environment Previous work experience in a high-volume output environment Previous work experience in team settings Effective interpersonal, oral, and written communication skills Effective time management skills Effective understanding of food safety and sanitation practices Basic computer skills (Microsoft Office primarily) Familiarity with allergen identification and common dietary restrictions High level of professionalism Experience in a corporate environment Basic understanding of beer and wine service Knowledge of different styles of service ADDITIONAL REQUIREMENTS: Must have or obtain TX Food Handlers card (training provided internally as needed) Valid state issued driver’s license Must be able to work all shifts and available for overtime, weekends and holiday(s) as needed Stand: Up to 10 hours per day Sit: Up to 1 hour Push/Pull: Up to 50lbs. (unassisted) 1-2 hours per day Overhead reach: Up to 6 hours per day Walk: Up to 10 hours per day Lift/Carry: Up to 25lbs. (unassisted) 1-2 hours per day Climb (ladder/stairs): Up to 3 hours per day Kneel/Crouch: Up to 6 hours per day Upper body twist: Up to 6 hours per day Ability to work at temperatures over 80 degrees up to 3 hours per day Candidate must be capable of safely performing the physical requirements of the job listed in the job description. Candidates may be required to complete a pre-employment questionnaire and/or physical to confirm these capabilities, which may include a medical history review ITAR REQUIREMENTS: To conform to U. S. Government export regulations, applicant must be a (i) U. S. citizen or national, (ii) U. S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S. C. § 1157, or (iv) Asylee under 8 U.S. C. § 1158, or be eligible to obtain the required authorizations from the U. S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.", "summaryDescription" : "Food Services Specialist - Temporary at SpaceX. Manage food services operations. Ensure quality and safety standards", "postedDate" : "2026-06-16T03:16:23.642", "createdAt" : "2026-06-16T03:16:23.642", "lastUpdated" : "2026-06-16T12:07:39.716", "ingestTimestamp" : "2026-06-16T03:16:23.642", "mongoId" : "6a309861f292fd229c0e4478", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 45000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Food safety regulations", "Inventory management", "Food service operations" ], "skillCount" : 3, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Entry", "dataQualityScore" : 0.8888889, "_score" : 493.10773, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Aerospace", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305922f292fd229cf4543e", "title" : "Resident Services Coordinator", "company" : "Summerset", "industry" : "Hospital And Health Care", "salary" : { "min" : 49500.0, "max" : 67500.0, "currency" : "NZD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Part-time Resident Services Coordinator in New Plymouth, New Zealand, adjusted for mid-seniority and the healthcare industry." }, "location" : "New Plymouth, Taranaki Region, New Zealand", "locations" : [ "New Plymouth", "Taranaki Region", "New Zealand" ], "timestamp" : "2026-06-16T11:09:44.059", "fingerprint" : "475aaea1840043b86f75e376606418c0f36a54c4f2f38666c2c3bc0e6e094e19", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Summerset1/744000132079419-resident-services-coordinator", "externalId" : "744000132079419", "industryFunction" : { }, "structuredLocations" : [ { "city" : "New Plymouth", "state" : "Taranaki", "country" : "New Zealand", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-39.0579941,174.0806474" } ], "locationText" : "New Plymouth, Taranaki, New Zealand", "employmentType" : "PART_TIME", "experienceLevel" : "not-applicable", "professionalSkills" : [ "Care coordination" ], "majorSkills" : "Customer success, Resident support", "majorSkillsList" : [ "Customer success", "Resident support" ], "coreResponsibilities" : "Build strong, trusting relationships with residents and their, Proactively identify residents whose needs are changing, Coordinate and follow up support and care services, Support vulnerable residents through early identification, Ensure services are delivered as agreed, Ensure services are accurately recorded", "teamCollaboration" : "Village teams; External providers", "domainKnowledge" : "Serviced Apartments", "domainList" : [ "serviced-apartments" ], "domainSpecificKnowledge" : [ "Serviced Apartments" ], "qualificationsBasic" : "20 hours per week", "qualificationsPreferred" : "Experience in customer service, Care coordination experience, Community services experience, Housing experience, Hospitality experience, Similar people-focused role experience", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "You can help bring our villages to life! At Summerset, from the moment we start developing a village, to when our residents call it home, it’s the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger – to bring the best of life to our residents. Part Time Resident Services Coordinator wanted! Make a real difference to residents’ day-to-day lives through connection, coordination, and care. We’re looking for a compassionate, organised and people-focused Resident Services Coordinator to support residents living in our Serviced Apartments. This role is about building trusted relationships with residents and their families, recognising when needs are changing, and coordinating the right support at the right time. You’ll work closely with village teams and external providers to help residents remain independent, safe and well supported in their daily lives. This is not a clinical role — it’s a people-focused coordination role where you can make a real difference to residents’ day-to-day lives. About the role * Build strong, trusting relationships with residents and their families * Proactively identify residents whose needs are changing * Coordinate and follow up support and care services across village teams * Support vulnerable residents through early identification and ongoing review * Ensure services are delivered as agreed and accurately recorded This is a part time role offering 20 hours per week from Monday - Friday - we offer flexible with hours so have a kōrero with us about your ideal schedule! ## Qualifications About you You’ll be someone who enjoys building relationships, takes pride in staying organised, and is motivated by helping others feel supported and confident in their day-to-day lives. This role suits someone who: * Is naturally proactive and notices when something isn’t quite right * Is organised, reliable, and good at following things through * Is comfortable working across different teams and roles * Brings empathy, good judgement and a calm, solutions-focused approach Experience in customer service, care coordination, community services, housing, hospitality, or a similar people-focused role will be an advantage. ## Additional Information Summerset's known for its excellent benefits and strong sense of values around care, teamwork and drive for excellence. With some of the best benefits in the sector, some of these include: * Southern Cross Health Essentials * Birthday Leave * Long Service Leave * Discounts from a wide range of suppliers Next Steps: Applications for this role will close on the Monday 29th June.", "summaryDescription" : "Resident Services Coordinator at Summerset. Skills: Customer success, Resident support. 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Proactively identify residents whose needs are changing", "postedDate" : "2026-06-14T22:43:24.000", "createdAt" : "2026-06-16T00:24:17.807", "lastUpdated" : "2026-06-16T11:09:44.059", "ingestTimestamp" : "2026-06-16T00:24:17.807", "mongoId" : "6a305922f292fd229cf4543e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Customer success", "Resident support", "Care coordination", "Serviced Apartments" ], "skillCount" : 4, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 492.59964, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a308629f292fd229c07e466", "title" : "Customer Service Coordinator II", "company" : "GRAIL", "industry" : "Customer Experience & Insights", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Customer Service Coordinator II in Raleigh, United States, adjusted for mid-seniority and the healthcare industry." }, "location" : "Raleigh, NC; Durham, NC", "locations" : [ "Raleigh, NC; Durham, NC" ], "timestamp" : "2026-06-16T13:04:14.823", "fingerprint" : "bb682dabbe3253dcad9d4f6c2c4db96c9df09ff983c2e7ca64942e7b2c08f7ab", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/grailbio/d2388dba-1161-47d5-b2a9-e2edf86747c9/apply", "externalId" : "d2388dba-1161-47d5-b2a9-e2edf86747c9", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Raleigh", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "hybrid", "geo" : "35.7803977,-78.6390989" } ], "locationText" : "Raleigh, North Carolina, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : true, "rawDescription" : "## Description Our mission is to detect cancer early, when it can be cured. We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can transform cancer care. We are a healthcare company, pioneering new technologies to advance early cancer detection. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. GRAIL is headquartered in the bay area of California, with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit grail.com The Customer Service Coordinator II provides direct support to internal and external stakeholders by handling a wider range of inquiries and service requests. This role builds on foundational knowledge to independently resolve moderately complex issues, ensuring high levels of customer satisfaction while supporting continuous improvement in service delivery. The CSC is committed to personal and professional change and growth, meeting the needs of the customer and the company, and making a true difference in a caller’s day and within the healthcare landscape as a whole. Our current flexible work arrangement policy requires that a minimum of 60%, or 24 hours, of your total work week be on-site. Your specific schedule, determined in collaboration with your manager, will align with team and business needs and could exceed the 60% requirement for the site. ## Responsibilities Respond to internal and external stakeholder calls, emails, and chat inquiries, providing accurate information on products, services, policies, and procedures in GRAIL’s customer relationship management (CRM) software. Independently resolve routine to moderately complex issues, using judgment within established guidelines. Process internal and external requests such as account creation, order changes, account updates, and troubleshooting steps. Document and track customer interactions in service systems to maintain accurate records. Escalate complex or high-impact issues to senior coordinators or supervisors, ensuring smooth handoff. Provide feedback on recurring issues or customer pain points to improve processes and customer experience. Meet or exceed service performance metrics including response times, quality scores, and customer satisfaction ratings. Adaptability and Growth Expectation As our organization continues to evolve and grow, this role may require flexibility in responsibilities and duties. Employees should expect that their role may expand, shift, or be modified to meet changing business needs, strategic priorities, and organizational objectives. This may include: Taking on additional responsibilities. Participating in cross functional projects and initiatives. Adapting to new technologies, processes, or methodologies. Supporting other departments or teams during periods of high demand. Contributing to special projects or temporary assignments as needed. These responsibilities summarize the role’s primary responsibilities and are not an exhaustive list. They may change at the company’s discretion. ## Required Qualifications High school diploma or equivalent. A minimum of 1 year of customer service experience in a call center or related environment. Strong customer service and communication skills. ## Preferred Qualifications Bachelor’s Degree or an equivalent combination of education and experience. Strong interpersonal and communication skills with the ability to handle customer concerns calmly and effectively. Proficiency in using customer service software, ticketing systems, and common office applications. Problem-solving ability to assess customer needs and identify solutions within established procedures. Strong organizational skills and attention to detail. Ability to work both independently and collaboratively in a team environment. Office or call center environment with frequent use of computer, headset, and telephone. May require flexible scheduling, including evenings or weekends, depending on business needs. Frequent interaction with customers, requiring patience, empathy, and professionalism. Demonstrated level of knowledge regarding applicable regulatory standards commensurate with the position's complexity and scope, contributing to organizational regulatory compliance. Minimal applicable standards for this position include: Clinical laboratory regulations (e.g. CAP, CLIA, NYSDOH, ISO 15189) Protected health information (e.g. HIPAA, GDPR) ## PHYSICAL DEMANDS / WORKING ENVIRONMENT Ability to travel as required as needed Hours and days may vary depending on operational needs. Standing or sitting for long periods of time may be necessary. Some lifting (up to 25 pounds) may be necessary. ## Additional Information The expected, full-time, hourly scale for this position is $20/hr-$25/hr. Actual pay will consider skills, experience, and location. This role may be eligible for other forms of compensation, including an annual bonus and/or incentives, subject to the terms of the applicable plans and Company discretion. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications. Employees in this role are also eligible for GRAIL’s comprehensive and competitive benefits package, offered in accordance with our applicable plans and policies. This package currently includes flexible time-off or vacation; a 401(k) retirement plan with employer match; medical, dental, and vision coverage; and carefully selected mindfulness programs. GRAIL is an equal employment opportunity employer, and we are committed to building a workplace where every individual can thrive, contribute, and grow. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, disability, status as a protected veteran, , or any other class or characteristic protected by applicable federal, state, and local laws. Additionally, GRAIL will consider for employment qualified applicants with arrest and conviction records in a manner consistent with applicable law and provide reasonable accommodations to qualified individuals with disabilities. Please contact us at rc@grailbio.com if you require an accommodation to apply for an open position. GRAIL maintains a drug-free workplace. We welcome job-seekers from all backgrounds to join us!", "summaryDescription" : "Customer Service Coordinator II at GRAIL", "postedDate" : "2026-06-15T20:36:34.972", "createdAt" : "2026-06-15T20:36:34.972", "lastUpdated" : "2026-06-16T13:04:14.823", "ingestTimestamp" : "2026-06-16T03:26:53.749", "mongoId" : "6a308629f292fd229c07e466", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 491.23996, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.98 }, { "id" : "6a16291c58b93c861e95a193", "title" : "Digital Delivery Specialist", "company" : "HDR", "industry" : "Consulting", "salary" : { "min" : 85000.0, "max" : 115000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Digital Delivery Specialist in Charlotte, United States, adjusted for seniority and industry." }, "location" : "Multiple Locations", "locations" : [ "Multiple Locations" ], "timestamp" : "2026-06-15T08:47:15.893", "fingerprint" : "4333ba0e5b3d513ab4a1819a1c5c8351f4136f5e5e2674c974f9ed4c507cf875", "source" : "taleo", "language" : "en", "applyUrl" : "https://hdr.taleo.net/careersection/ex/jobdetail.ftl?job=777092", "externalId" : "777092", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Charlotte", "state" : "North Carolina", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.2272086,-80.8430827" } ], "locationText" : "Charlotte, North Carolina, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 5, "experienceMaxYears" : 10, "experienceLevel" : "Senior", "technicalSkills" : "3D design software, Document management, 3D Coordination tools, Microsoft Office, Automation applications, Programming applications", "professionalSkills" : [ "Digital design", "Digital delivery", "Model management", "Building systems operations", "Client service", "Presentation skills" ], "hardSkillsList" : [ "BIM element authoring", "Model management" ], "softSkillsList" : [ "Analytical skills", "Problem-solving skills" ], "hardSkills" : [ { "name" : "BIM element authoring", "level" : "intermediate" }, { "name" : "Model management", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Analytical skills" }, { "name" : "Problem-solving skills" } ], "majorSkills" : "Digital design, Digital delivery, 3D Coordination tools", "majorSkillsList" : [ "Digital design", "Digital delivery", "3D Coordination tools" ], "coreResponsibilities" : "Serve as first line technical support", "teamCollaboration" : "Collaborative culture", "domainKnowledge" : "Building systems; Industry standards; Discipline codes; Specifications", "domainList" : [ "building-systems", "industry-standards", "discipline-codes", "specifications" ], "domainSpecificKnowledge" : [ "Building systems", "Industry standards", "Discipline codes", "Specifications" ], "toolProficiency" : [ "3D design software", "Document management infrastructure", "3D Coordination tools", "Microsoft Office products", "Communication tools" ], "communicationSkills" : "Client service; Communication; Presentation skills", "problemSolvingSkills" : "Analytical skills; Problem-solving skills", "qualificationsBasic" : "Technical degree or education/experience combination, 5 years digital design experience, 3 years digital delivery experience, Advanced 3D design software skillset, Advanced document management infrastructure skillset, Advanced 3D Coordination tools skillset, Advanced Microsoft Office products skillset, Advanced communication tools skillset, Familiar with industry standards, Familiar with discipline codes, Familiar with basic automation applications, Familiar with basic programming applications, Familiar with 3D design software add-ins, Familiar with supporting applications, Familiar with content creation concepts, Familiar with content management concepts", "qualificationsPreferred" : "Superior client service skills, Superior communication skills, Superior presentation skills", "remoteFriendly" : false, "rawDescription" : "Required Qualifications Technical degree or a combination of education and relevant experience A minimum of 5 years digital design (BIM element authoring) and 3 years digital delivery (model management) experience Comprehensive understanding of all discipline relations and operations of building systems Advanced skillset of 3D design software and document management infrastructure Advanced skillset of 3D Coordination tools Advanced skillset of Microsoft Office products and communication tools Familiar with industry standards and practices, along with discipline codes and specifications Familiar with basic automation and programming applications for efficiencies Familiar with 3D design software add-ins and supporting applications Familiar with content creation and management concepts Superior client service, communication, and presentation skills are essential Demonstrate strong analytical and problem-solving skills to effectively serve as a first line of technical support What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. United States-North Carolina-Charlotte", "summaryDescription" : "Digital Delivery Specialist at HDR. Skills: Digital design, Digital delivery, 3D Coordination tools. 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"hasGeo" : true, "llmIndustry" : "Construction", "llmIndustryConfidence" : 0.92 }, { "id" : "6a30568bf292fd229cf2ae46", "title" : "Patient Services Specialist", "industry" : "Front Office", "salary" : { "min" : 38000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "The estimated salary is based on the market baseline for an Entry-level Patient Services Specialist in Chandler, United States, with adjustments for the healthcare industry." }, "location" : "1870 W Frye Rd STE 3, Chandler, AZ 85224", "locations" : [ "1870 W Frye Rd STE 3, Chandler, AZ 85224" ], "timestamp" : "2026-06-16T15:02:11.643", "fingerprint" : "f42a728e06b8aefca9b42497d02c89bbaa5763eb1d853e956f875931eb3b6051", "source" : "lever", "language" : "en", "applyUrl" : "https://jobs.lever.co/simonmed/6115a4b9-84b5-4de3-a806-48ad0d500dde/apply", "externalId" : "6115a4b9-84b5-4de3-a806-48ad0d500dde", "industryFunction" : { }, "structuredLocations" : [ { "city" : 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"llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca3b574d8ee00a09ad124", "title" : "Customer Service Delivery", "company" : "Carvana", "industry" : "Retail", "salary" : { "min" : 18.0, "max" : 20.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Austin, TX, United States", "locations" : [ "Austin", "TX", "United States" ], "certifications" : [ "Notary", "Chauffeur's license", "Vehicle Verifier license", "DOT Medical Card" ], "timestamp" : "2026-06-15T08:27:46.216", "fingerprint" : "d7a215eda5acf9d86c8c4c3654d886ed2891f72fd2771a2e9ac5fe6d36945776", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.carvana.com/careers/apply?gh_jid=8001468", "externalId" : "8001468", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "professionalSkills" : [ "Sales processes", "Client relationships", "Revenue generation", "Deal closure" ], "hardSkillsList" : [ "Customer paperwork", "Driving safe", "Clean driving record", "Physical demanding tasks", "Load/unload vehicles", "Inspect car-hauler", "Grasping", "Carrying", "Lifting", "Pushing", "Pulling 50lbs", "Visual acuity", "Manual dexterity" ], "softSkillsList" : [ "Energetic" ], "hardSkills" : [ { "name" : "Customer paperwork", "level" : "intermediate" }, { "name" : "Driving safe", "level" : "intermediate" }, { "name" : "Clean driving record", "level" : "intermediate" }, { "name" : "Physical demanding tasks", "level" : "intermediate" }, { "name" : "Load/unload vehicles", "level" : "intermediate" }, { "name" : "Inspect car-hauler", "level" : "intermediate" }, { "name" : "Grasping", "level" : "intermediate" }, { "name" : "Carrying", "level" : "intermediate" }, { "name" : "Lifting", "level" : "intermediate" }, { "name" : "Pushing", "level" : "intermediate" }, { "name" : "Pulling 50lbs", "level" : "intermediate" }, { "name" : "Visual acuity", "level" : "intermediate" }, { "name" : "Manual dexterity", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Energetic" } ], "majorSkills" : "Customer service, Vehicle delivery, Customer interaction", "majorSkillsList" : [ "Customer service", "Vehicle delivery", "Customer interaction" ], "coreResponsibilities" : "Deliver vehicles to customers, Load/unload vehicles onto hauler, Inspect car-hauler for safety, Complete customer paperwork, Include thorough notes, Drive safe, Maintain clean driving record", "teamCollaboration" : "Work with product team", "domainKnowledge" : "Used automotive retail; Car buying process; CMV Driver Qualification", "domainList" : [ "used-automotive-retail", "car-buying-process", "cmv-driver-qualification" ], "domainSpecificKnowledge" : [ "Used automotive retail", "Car buying process", "CMV Driver Qualification" ], "toolProficiency" : [ "Customer tracking system" ], "continuousLearning" : "Tuition reimbursement; Student loan repayment", "specialRequirements" : "Physically demanding tasks, Work 11am - 9pm, Available 7 days a week, Rotate days off, Work in inclement weather, Walk/stand extended periods, Sustain physical activity 8+ hours, High/low movement, Reach with arms, Twist, Kneel, Crouch, Climb, Balance, Squat, Grasping, Carrying, Lifting, Pushing, Pulling 50lbs, Frequent driving, Not eligible for visa sponsorship", "qualificationsBasic" : "2 years customer-facing experience, Obtain Notary within 90 days, Satisfy DMV/title access requirements, Obtain Chauffeur's license (IL, MI, LA, MO), Obtain Vehicle Verifier license (CA), Pass drug test, Obtain DOT Medical Card, At least 21 years of age, Possess valid driver's license, Read, write, speak, understand English", "qualificationsPreferred" : "Commercial license not required", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U. S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $18-$20 hourly Starting Pay: $18/hr At 3 Months: $18.50/hr At 6 Months: $19/hr In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements. * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”", "summaryDescription" : "Customer Service Delivery at Carvana. Skills: Customer service, Vehicle delivery, Customer interaction. Deliver vehicles to customers. Load/unload vehicles onto hauler", "postedDate" : "2026-06-14T02:44:13.366", "createdAt" : "2026-06-14T02:44:13.366", "lastUpdated" : "2026-06-15T08:27:46.216", "ingestTimestamp" : "2026-06-14T02:44:13.366", "mongoId" : "6a2ca3b574d8ee00a09ad124", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryAnnualMax" : 41600, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer paperwork", "Driving safe", "Clean driving record", "Physical demanding tasks", "Load/unload vehicles", "Inspect car-hauler", "Grasping", "Carrying", "Lifting", "Pushing", "Pulling 50lbs", "Visual acuity", "Manual dexterity", "Energetic", "Customer service", "Vehicle delivery", "Customer interaction", "Sales processes", "Client relationships", "Revenue generation", "Deal closure", "Used automotive retail", "Car buying process", "CMV Driver Qualification", "Notary", "Chauffeur's license", "Vehicle Verifier license", "DOT Medical Card", "Customer tracking system" ], "skillCount" : 29, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 482.06223, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3051def292fd229cf082a4", "title" : "Efficiency Services Specialist (Temporary)", "company" : "Cabify", "industry" : "Technology", "salary" : { "min" : 30000.0, "max" : 45000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Efficiency Services Specialist in Madrid, Spain, adjusted for the logistics industry and temporary employment type." }, "location" : "Madrid, Madrid, Spain", "locations" : [ "Madrid", "Madrid", "Spain" ], "timestamp" : "2026-06-16T11:34:38.472", "fingerprint" : "ed2886885fd305c9b347e6f75285a9303fae90bd9423c0949146322bb594549b", "source" : "greenhouse", "language" : "es", "applyUrl" : "https://job-boards.greenhouse.io/cabify/jobs/8592194002", "externalId" : "8592194002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Madrid", "state" : "Madrid", "country" : "Spain", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "40.4237276,-3.6899043" } ], "locationText" : "Madrid, Madrid, Spain", "employmentType" : "TEMPORARY", "technicalSkills" : "SQL, AWS, Zendesk, Zapier, N8N, Make, Power Automate, Click Up", "professionalSkills" : [ "Process management", "Stakeholder management", "Resource planning", "Continuous improvement", "System design", "Quality control" ], "hardSkillsList" : [ "Automation", "System integration", "App development", "Data migration" ], "softSkillsList" : [ "Autodidact" ], "hardSkills" : [ { "name" : "Automation", "level" : "intermediate" }, { "name" : "System integration", "level" : "intermediate" }, { "name" : "App development", "level" : "intermediate" }, { "name" : "Data migration", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Autodidact" } ], "majorSkills" : "Efficiency services, Operations management, Technical consulting", "majorSkillsList" : [ "Efficiency services", "Operations management", "Technical consulting" ], "coreResponsibilities" : "Design technological solutions, Administer technological solutions, Maintain technological solutions, Improve technological solutions, Provide technical support, Create new workflows, Propose internal changes, Lead technological projects, Understand business requirements, Propose technical solutions, Maximize technological potential, Administer external tools, Administer internal tools, Stay updated on technology, Coordinate internal developments, Identify configuration improvements, Identify process improvements, Analyze stakeholder needs, Provide adequate technical solutions, Build operations, Build processes, Resolve incidents, Implement support model", "teamCollaboration" : "Cross-functional teams; Internal stakeholders", "projectManagementSkills" : [ "Project management" ], "domainKnowledge" : "Mobility services; Operations efficiency", "domainList" : [ "mobility-services", "operations-efficiency" ], "domainSpecificKnowledge" : [ "Mobility services", "Operations efficiency" ], "toolProficiency" : [ "Zendesk", "Zapier", "N8N", "Make", "Power Automate", "Click Up", "Jotform", "Salesforce", "AWS Connect" ], "communicationSkills" : "Excellent communication", "continuousLearning" : "Annual training budget", "innovationCreativity" : "Propose innovative solutions", "problemSolvingSkills" : "Problem solving", "outcomesObjectives" : "Achieve service efficiency; Achieve operations efficiency", "qualificationsBasic" : "Experience in technological environments, Experience working in collaborative environments", "qualificationsPreferred" : "B2 English level", "remoteFriendly" : true, "workSiteFlexibility" : "Hybrid", "rawDescription" : "¿Quieres cambiar el mundo? Eso es exactamente lo que hacemos en Cabify. Trabajamos para que las ciudades sean mejores lugares para vivir, impulsando una movilidad más sostenible y eficiente que conecte a pasajeras/os y conductoras/es con solo pulsar un botó n. Puede que algún día las ciudades no necesiten coches privados, pero hasta entonces… queda mucho por hacer. ¿Te sumas al viaje? \uD83C\uDFAF Misión del Rol El principal objetivo que tendrá la persona que se incorpore como Efficiency Services Specialist será el de perseguir y lograr la eficiencia de los servicios y operaciones. Esta persona será la responsable de diseñar, administrar, mantener y mejorar las soluciones tecnológicas (end to end) tanto a través de herramientas terceras como de desarrollo propio dentro del área de operaciones, así como del soporte técnico de las mismas para con los stakeholders internos. Además será responsable de la creación de nuevos flujos y de proponer cambios internos para la mejora de las operaciones y su eficiencia. \uD83D\uDEE0️ ¿Cómo nos ayudarás a cumplir nuestra misión? Como Global Tech Specialist (Efficiency Services) serás el puente entre las necesidades de negocio y la ejecución técnica. Liderando proyectos tecnológicos de principio a fin entendiendo los requerimientos de los diferentes stakeholders y proponiendo la mejor solución (perfil consultor técnico). Buscando obtener el máximo potencial de la estructura tecnológica de la que se dispone, gracias al conocimiento profundo de las diferentes herramientas. Administrando herramientas externas: Zendesk (CRM Ticketing), y otras plataformas No Code: (Zapier, N8N, Make, Power Automate, etc). Administrando herramientas internas, desarrolladas por equipos de Producto e Ingeniería in house. Manteniéndote al día de las últimas novedades en cuanto a herramientas de tecnologí a. Coordinando la implementación de desarrollos internos desde su diseño hasta su puesta en producción y control de calidad. Identificando posibles mejoras en configuración y procesos. Analizando las necesidades de los diferentes stakeholders para aportar la solución técnica más adecuada. Construcción de operativas, procesos y resolución de incidencias. Puesta en práctica (funcionamiento) de todo el modelo de atención en soporte. Lo que estamos buscando: Experiencia en entornos tecnológicos y/o afición por la tecnologí a. Excelentes habilidades de comunicació n. Experiencia trabajando en entornos colaborativos entre varios equipos. Experiencia con IA, automatización, proactividad y curiosidad para proponer soluciones innovadoras. Perfil autodidacta con apertura a la tecnologí a. Experiencia administrando otras herramientas, como por ejemplo: Zendesk WFM (herramientas workforce management) AWS Amazon Connect (Servicio contact center en la nube) Salesforce (CRM Ventas) Jotform (creación formularios) Click Up (Gestión de proyectos y tareas) Conocimientos en: Excel Power Point Código (SQL, etc) Bases de datos Desarrollo Apps Integraciones de sistemas Migraciones Idiomas: Inglés (B2 deseable) \uD83D\uDC40 Por qué Cabify es tu mejor opción \uD83D\uDD0B Recharge Day: un día libre al mes para desconectar. \uD83C\uDF0D Horario flexible y modelo híbrido de trabajo. \uD83D\uDCB8 Crédito mensual en la App de Cabify. \uD83D\uDC69\uD83C\uDFFD‍\uD83C\uDF93 Presupuesto anual para tu formación continua. \uD83D\uDCB0 Planes de retribución flexible. \uD83C\uDF9F️ Descuentos exclusivos en restaurantes, tiendas y gimnasios. \uD83D\uDC36 Oficina pet-friendly con sala especial para mascotas. \uD83D\uDDA5️ Equipo de trabajo completo de última generació n. \uD83C\uDF47 Espacios de oficina con fruta fresca y café de calidad. Cabify se enorgullece de ser un lugar de trabajo con igualdad de oportunidades. Celebramos la diversidad y estamos comprometidos con crear un entorno inclusivo para todas las personas, independientemente de su origen, género, religión, orientación, edad o capacidad. ¡Únete a nosotros!", "summaryDescription" : "Efficiency Services Specialist (Temporary) at Cabify. Skills: Efficiency services, Operations management, Technical consulting. Design technological solutions. 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"Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a30622cf292fd229cf993ba", "title" : "Mobile Service Field Specialist", "company" : "MSX International", "industry" : "Automotive", "salary" : { "min" : 70000.0, "max" : 84000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Queens, NEW YORK, United States", "locations" : [ "Queens", "NEW YORK", "United States" ], "certifications" : [ "ASE certifications" ], "timestamp" : "2026-06-16T10:57:45.010", "fingerprint" : "cd0b6e1d694dd1c175d35975345cdc6ab2ff91188094d5f25c4fe3390f70f2ab", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MSXInternational/3743990013627906--mobile-service-field-specialist", "externalId" : "3743990013627906", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Queens", "state" : "New York", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.7135078,-73.8283132" } ], "locationText" : "Queens, New York, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "coreResponsibilities" : "Provide mobile service support, Perform vehicle diagnostics, Conduct vehicle repairs, Perform vehicle maintenance, Ensure customer satisfaction, Maintain service records, Adhere to safety standards", "domainKnowledge" : "Automotive repair", "domainList" : [ "automotive-repair" ], "domainSpecificKnowledge" : [ "Automotive repair" ], "problemSolvingSkills" : "Troubleshooting", "specialRequirements" : "Valid driver's license, Clean driving record, Ability to lift 50 lbs", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice. At MSX you’ll be shaping how dealerships deliver exceptional remote experiences, through offering Mobile Service to their customers. Mobile Service is revolutionizing the automotive industry by offering a convenient and efficient alternative to traditional dealership visits. For dealerships, it’s more than a unique offering; it is a strategic approach to stand out, boost customer satisfaction and generate new revenue streams. As a Mobile Service Specialist, you’ll have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of knowing your work makes a measurable impact for dealers and customers. Make a Difference As a Mobile Service Specialist at MSX, you will be on the frontlines helping dealerships enhance customer experience, increase their efficiency, create new revenue streams and maximize their competitive advantage, through creating and growing their Mobile Service footprint. This role is perfect for someone who loves building relationships, teaching and sharing knowledge, enjoys problem solving, and takes pride in helping teams succeed with new ideas and ways of doing things. What You’ll Do * Be the expert: Guide dealerships through installation, training, and adoption/growth of their Mobile Service business. * Coach and mentor : Empower dealerships to embrace and confidently leverage Mobile Service to get the most out of it. * Solve challenges : Listen, analyze feedback, and develop action plans that improve efficiency and performance. * Build partnerships: Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message. * Leverage technology : Use Remote Experience tools and data-driven insights to drive utilization and success. * Travel with purpose: Plan and manage your travel across your assigned dealer territory to maximize impact. ## Qualifications * A home base within your territory and a reliable vehicle (travel up to 80%—mix of driving and flights, with some overnights). * Confidence in communicating with all levels of dealership staff. * Experience in customer service, training, or dealership operations. * Comfort with technology, data analysis, and creating clear action plans. * A natural teaching mindset—always looking for ways to make things better. * 2+ years of customer-facing or coaching/training experience. * The ability to stand for extended periods and occasional lifting of equipment while demonstrating the mobile service tools to the dealership. * Passion to make a difference and succeed. Bonus Points If You Have * A college degree (or are currently working toward one). * Background in teaching, training, or coaching. * Experience working in fast-paced, independent roles where you set the tone for success. * Strong organizational skills and a proactive mindset. ## Additional Information The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $70k to $84k based on current experience. MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.", "summaryDescription" : "Mobile Service Field Specialist at MSX International. Provide mobile service support. 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We believe that great teams are built through collaboration, professionalism, and a dedication to excellence. As we continue to grow, we are looking for motivated individuals who are passionate about customer service and eager to build a rewarding career in retail The Service Account Coordinator serves as a key point of contact between clients and internal teams, ensuring seamless communication and outstanding service delivery. This role involves coordinating client accounts, monitoring ongoing projects and services, resolving inquiries, and supporting efforts to maintain high levels of customer satisfaction. The ideal candidate is organized, proactive, detail-oriented, and committed to creating positive client experiences. Responsibilities * Serve as the primary liaison for assigned client accounts. * Coordinate communication between clients and internal departments. * Monitor account activity and ensure services are delivered accurately and efficiently. * Respond to client inquiries and provide timely solutions. * Maintain accurate account records and documentation. * Assist with scheduling meetings, follow-ups, and service updates. * Identify opportunities to improve client satisfaction and retention. * Support account management initiatives and business objectives. * Prepare reports, summaries, and account-related documentation. * Collaborate with team members to ensure operational excellence. ## Qualifications * Strong communication and interpersonal skills. * Excellent organizational and time-management abilities. * Ability to manage multiple priorities in a fast-paced environment. * Professional and customer-focused approach. * Strong problem-solving and critical-thinking skills. * High attention to detail and accuracy. * Ability to work independently and collaboratively within a team. * Proficiency with business software and office applications. * Adaptability and willingness to learn new systems and processes. ## Additional Information * Competitive salary package ($48,000–$53,000 annually). * Professional development and career growth opportunities. * Ongoing training and skill enhancement programs. * Supportive and collaborative team environment. * Opportunity to work with a diverse client portfolio. * Valuable experience in account coordination and client relations. * Clear pathways for advancement within the organization. * Stable full-time position with long-term growth potential.", "summaryDescription" : "Service Account Coordinator at Alphabe Insight Inc. 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We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice. At MSX you’ll be shaping how dealerships deliver exceptional remote experiences, through offering Mobile Service to their customers. Mobile Service is revolutionizing the automotive industry by offering a convenient and efficient alternative to traditional dealership visits. For dealerships, it’s more than a unique offering; it is a strategic approach to stand out, boost customer satisfaction and generate new revenue streams. As a Mobile Service Specialist, you’ll have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of knowing your work makes a measurable impact for dealers and customers. Make a Difference As a Mobile Service Specialist at MSX, you will be on the frontlines helping dealerships enhance customer experience, increase their efficiency, create new revenue streams and maximize their competitive advantage, through creating and growing their Mobile Service footprint. This role is perfect for someone who loves building relationships, teaching and sharing knowledge, enjoys problem solving, and takes pride in helping teams succeed with new ideas and ways of doing things. What You’ll Do * Be the expert: Guide dealerships through installation, training, and adoption/growth of their Mobile Service business. * Coach and mentor : Empower dealerships to embrace and confidently leverage Mobile Service to get the most out of it. * Solve challenges : Listen, analyze feedback, and develop action plans that improve efficiency and performance. * Build partnerships: Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message. * Leverage technology : Use Remote Experience tools and data-driven insights to drive utilization and success. * Travel with purpose: Plan and manage your travel across your assigned dealer territory to maximize impact. ## Qualifications * A home base within your territory and a reliable vehicle (travel up to 80%—mix of driving and flights, with some overnights). * Confidence in communicating with all levels of dealership staff. * Experience in customer service, training, or dealership operations. * Comfort with technology, data analysis, and creating clear action plans. * A natural teaching mindset—always looking for ways to make things better. * 2+ years of customer-facing or coaching/training experience. * The ability to stand for extended periods and occasional lifting of equipment while demonstrating the mobile service tools to the dealership. * Passion to make a difference and succeed. Bonus Points If You Have * A college degree (or are currently working toward one). * Background in teaching, training, or coaching. * Experience working in fast-paced, independent roles where you set the tone for success. * Strong organizational skills and a proactive mindset. ## Additional Information The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $70k to $84k based on current experience. MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.", "summaryDescription" : "Mobile Service Field Specialist at MSX International. Provide on-site technical support. Diagnose and repair vehicle systems", "postedDate" : "2026-06-15T19:24:33.000", "createdAt" : "2026-06-15T23:36:04.244", "lastUpdated" : "2026-06-16T07:35:24.192", "ingestTimestamp" : "2026-06-15T23:36:04.244", "mongoId" : "6a305586f292fd229cf1fe91", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 84000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Automotive repair", "ASE certifications" ], "skillCount" : 2, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 468.29105, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b3574d8ee00a0910b6f", "title" : "Service Coordinator", "company" : "Unlimited Technology", "industry" : "Cybersecurity", "salary" : { "min" : 70000.0, "max" : 75000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Signal Hill, CA", "locations" : [ "Signal Hill", "CA" ], "timestamp" : "2026-06-15T06:35:33.476", "fingerprint" : "bb42c417c008c143a7ff7507964205791af88ebd89057c92f10ae601e8f95f21", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/unlimitedtechnology/jobs/5255173008", "externalId" : "5255173008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Signal Hill", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.8048260,-118.1682590" } ], "locationText" : "Signal Hill, California, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Process management", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning" ], "hardSkillsList" : [ "Service ticket management", "Invoice generation", "Purchase order processing", "Subcontractor scheduling", "Product purchasing", "Order fulfillment", "Shipping coordination" ], "hardSkills" : [ { "name" : "Service ticket management", "level" : "intermediate" }, { "name" : "Invoice generation", "level" : "intermediate" }, { "name" : "Purchase order processing", "level" : "intermediate" }, { "name" : "Subcontractor scheduling", "level" : "intermediate" }, { "name" : "Product purchasing", "level" : "intermediate" }, { "name" : "Order fulfillment", "level" : "intermediate" }, { "name" : "Shipping coordination", "level" : "intermediate" } ], "majorSkills" : "Process management, Customer service, Operational metrics", "majorSkillsList" : [ "Process management", "Customer service", "Operational metrics" ], "coreResponsibilities" : "Handle service tickets, Provide customer service, Resolve customer complaints, Resolve service tickets, Generate invoices, Process invoices, Communicate with technicians, Schedule subcontractors, Process purchase orders, Assist product purchasing, Assist order fulfillment, Monitor product shipment, Alert customers of issues, Coordinate customer service functions", "teamCollaboration" : "Interface with customers; Interface with technical staff; Interface with Technical Support; Attend Close out Meetings; Participation on Safety Committee", "domainKnowledge" : "Cyber and physical security; IT security; Managed services", "domainList" : [ "cyber-and-physical-security", "it-security", "managed-services" ], "domainSpecificKnowledge" : [ "Cyber and physical security", "IT security", "Managed services" ], "communicationSkills" : "Customer communication", "problemSolvingSkills" : "Problem resolution", "outcomesObjectives" : "Improve customer satisfaction; Comply to SLAs; Comply to KPIs; Meet company goals", "qualificationsBasic" : "\"can do\" attitude, Interpersonal skills, Communicative skills, Self starter, Quick learner", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Come join our team! At Unlimited Technology, we are committed to our company's core values of Passion, Collaboration, Innovation and Adaptability. With offices throughout the United States, we are a premier cyber and physical security specialty contractor, and we are growing at a rapid pace. We have a wide range of talented and experienced individuals that deliver cutting edge technology solutions to meet our customers’ ever-changing needs. We secure the facilities and networks of the world’s leading brands and critical infrastructure and are recognized leaders in the physical and IT security, cyber, and managed services industries. UT offers a rewarding career, great benefits, and the chance to learn and work with ground-breaking technology and premier clients. The Service Coordinator is responsible for all administrative functions related to the process of a service customer from entry of service ticket into accounting system through resolution and close out Service tickets. This position will have general administrative support to the Service Manager. Duties and Responsibilities – Service Coordinator Interface with customers, Unlimited Technology, Inc technical staff and Unlimited Technology, Inc. Technical Support Center to handle service functions. Provide outstanding customer service to improve customer satisfaction and relationship, comply to internal and external SLA's and KPI's Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Resolve billable and non-billable service tickets Generate and process invoices for billable service items Communicate daily with technicians regarding the ticket/ job Status and schedule. Attend Close out Meetings where appropriate. Open Purchase Orders for Subcontractors Schedule Subcontractors for remote sites and follow thru until close out. Participation on the Safety Committee Assist in product purchasing and order fulfillment activities such as placing material orders, giving pricing information, determining appropriate shipping methods, routes and rates, etc. Monitor product order shipment to ensure on-time delivery to customers. Alert customers on shipping and schedule issues in advance. Maintain competent understanding of company’s products and their functions. Coordinate, analyze and improve customer service functions to meet company goals Attend Close out Meetings where appropriate. Experiences “can do” attitude and desire to provide best service. Strong interpersonal and communicative skills Must be a self starter and quick learner Self-organized, and able to work with minimum supervision Ability to be onsite quarterly Pay Range $70,000—$75,000 USD Benefits Health, dental, and vision coverage Life insurance 401 (k) w/company match 100% up to 3% and an additional 50% match of 2% Paid time off 11 Paid Holidays We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age, national origin, disability, Veteran status, or any other category protected by federal, state, or local laws.", "summaryDescription" : "Service Coordinator at Unlimited Technology. Skills: Process management, Customer service, Operational metrics. Handle service tickets. Provide customer service", "postedDate" : "2026-06-13T20:58:10.196", "createdAt" : "2026-06-13T20:58:10.196", "lastUpdated" : "2026-06-15T06:35:33.476", "ingestTimestamp" : "2026-06-13T20:58:10.196", "mongoId" : "6a2c6b3574d8ee00a0910b6f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 70000, "salaryAnnualMax" : 75000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Service ticket management", "Invoice generation", "Purchase order processing", "Subcontractor scheduling", "Product purchasing", "Order fulfillment", "Shipping coordination", "Process management", "Customer service", "Operational metrics", "Cross-functional coordination", "Vendor management", "Stakeholder management", "Resource planning", "Cyber and physical security", "IT security", "Managed services" ], "skillCount" : 17, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 467.85654, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Cybersecurity", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3056b3f292fd229cf2d4f2", "title" : "Cabinet Customer Service Specialist", "company" : "Lumbermen's", "salary" : { "min" : 47000.0, "max" : 65000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline data for a Mid-seniority Cabinet Customer Service Specialist in Byron Center, United States, adjusted for industry and company size." }, "location" : "BYRO - BYRON CENTER, MI", "locations" : [ "BYRO - BYRON CENTER", "MI" ], "timestamp" : "2026-06-16T08:45:30.369", "fingerprint" : "6aec4bfa9e27a4113a42fa489b3051db373621ee077938f574bd7cd284ffe92e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/lumbermens/jobs/5262164008", "externalId" : "5262164008", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Byron Center", "state" : "Michigan", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.8143115,-85.7279047" } ], "locationText" : "Byron Center, Michigan, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 2, "experienceMaxYears" : 5, "remoteFriendly" : false, "rawDescription" : "WHO WE ARE: Headquartered in Grand Rapids, Michigan since 1955, Lumbermen’s operates in Michigan, Ohio, Indiana, Kentucky, and Minnesota. A leading distributor and manufacturer, we are driven by our mission to enrich lives by intentionally caring for all who experience us. We are employee owned and relationship powered. WHAT YOU WILL BE DOING: Located in our Byron Center office, our Cabinet Specialists work in partnership with our customers and suppliers delivering superior products. This team serves as a call center for our Michigan market. Day-to-day responsibilities include: Entering order received via e-mail, US Mail, fax or phone into ERP system Ensuring the proper quality, accuracy and timeliness of customer orders Processing customer returns and vendor credits where necessary Creating vendor purchase orders as needed to fulfill customer orders and to maintain the cabinetry stocking inventory programs Working closely with the Outside Sales Team and assisting with new dealer training, product update communication, etc. Scheduling vendor delivery trucks and communicating to Warehouse Manager Full support for all cabinet brands Participating in vendor training events Maintaining the organization and cleanliness of the office work areas and other areas as assigned by the Customer Service Manager Assisting with other tasks and projects as requested by leadership At Lumbermen’s, we pride ourselves on treating our customers like family and delivering exceptional service. It’s crucial that the person selected to fill this role is highly organized and detail-oriented, service-minded, a strong and friendly communicator, and comfortable working in a fast-paced environment. REQUIRED EDUCATION/EXPERIENCE High School diploma/GED required College degree preferred 2-5 years’ experience in a professional customer service environment required Prior cabinetry program knowledge and experience is preferred Prior kitchen design experience preferred along with 20/20 design REQUIRED SKILLS Strong communication skills, both verbal and written Friendly, professional demeanor Dependable Ability to work cooperatively with fellow employee owners Ability to effectively move between a variety of tasks Ability to productively manage tasks and complete work accurately and in a timely manner Proficient in Microsoft Office Desire to learn and grow and assist in the execution of continuous improvement initiatives WHAT WE OFFER: Lumbermen’s exists to enrich the lives of people by intentionally caring for all who experience us. You will experience a different kind of work environment and “family” here and help live out the Lumbermen’s promises of committing to those who count on us, doing what’s right, exercising sound business practices and earning consideration. Other benefits include: A collaborative and supportive work environment ESOP (Employee Stock Ownership Plan) – generous company-funded retirement Medical, dental, vision, and life insurance Flexible spending/health savings account 401(k) The SOURCE – free and confidential support resources for our team Clothing allowance (for applicable roles) Paid time off Paid holidays Training and development Advancement opportunities Lumbermen’s is proud to be a drug and alcohol-free workplace. In addition, Lumbermen’s will not discriminate against any employee or candidate because of race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or protected veteran status. We participate in E-Verify.", "summaryDescription" : "Cabinet Customer Service Specialist at Lumbermen's", "postedDate" : "2026-06-15T23:19:22.155", "createdAt" : "2026-06-15T23:19:22.155", "lastUpdated" : "2026-06-16T08:45:30.369", "ingestTimestamp" : "2026-06-15T23:19:22.155", "mongoId" : "6a3056b3f292fd229cf2d4f2", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 47000, "salaryAnnualMax" : 65000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 467.03128, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2d0e6f74d8ee00a0ad7936", "title" : "Delivery Excellence Specialist", "company" : "Inizio Ignite", "industry" : "Consulting", "salary" : { "min" : 52000.0, "max" : 75000.0, "currency" : "EUR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Delivery Excellence Specialist in Dublin, Ireland, adjusted for the consulting industry." }, "location" : "Dublin, Dublin, Ireland", "locations" : [ "Dublin", "Dublin", "Ireland" ], "timestamp" : "2026-06-16T03:21:37.353", "fingerprint" : "2f104f773d96cccc1997c2935ef1525a7422186a6e85af7a69771887bac728f6", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/ashfieldadvisory/jobs/7988643", "externalId" : "7988643", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Dublin", "state" : "Dublin", "country" : "Ireland", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.3437061,-6.2544278" } ], "locationText" : "Dublin, Dublin, Ireland", "technicalSkills" : "Power BI, Tableau", "professionalSkills" : [ "Delivery enablement", "Delivery excellence", "Data visibility", "Operational efficiency", "Knowledge management", "Reporting", "Coordination", "Process improvement" ], "hardSkillsList" : [ "Data collection", "Content organization" ], "hardSkills" : [ { "name" : "Data collection", "level" : "intermediate" }, { "name" : "Content organization", "level" : "intermediate" } ], "majorSkills" : "Delivery Excellence, Operations, Analytics", "majorSkillsList" : [ "Delivery Excellence", "Operations", "Analytics" ], "coreResponsibilities" : "Maintain and update Delivery SharePoint and other Delivery, Maintain delivery playbooks and templates for new offerings, Support organization and upkeep of centralized knowledge management, Ensure content is current, accessible, and consistently structured, Track and report on key delivery excellence metrics, Support client satisfaction measurement process through data collection, Assist in building dashboards and recurring reports for, Coordinate delivery excellence initiatives across teams and geographies, Support implementation of delivery frameworks, tools, and processes, Assist with internal, documentation, and status updates, Support rollout and adoption of delivery tools and, Maintain supporting documentation for delivery excellence tools, templates, Identify and escalate data quality or process gaps, Support development of thought leadership materials through research,, Ensure alignment of materials with internal standards and", "teamCollaboration" : "Global stakeholders across time zones", "projectManagementSkills" : [ "PMO" ], "domainKnowledge" : "Health and life science; Commercial benchmarking; Product launch; Market access", "domainList" : [ "health-and-life-science", "commercial-benchmarking", "product-launch", "market-access" ], "domainSpecificKnowledge" : [ "Health and life science", "Commercial benchmarking", "Product launch", "Market access" ], "toolProficiency" : [ "SharePoint", "Power BI", "Tableau" ], "documentationSkills" : "Supporting documentation", "problemSolvingSkills" : "Problem solving; Investigate solutions; Identify solutions; Challenge solutions", "qualificationsBasic" : "4-5 years of experience in professional service operations, PMO, operations, or analytics roles, Excel and PowerPoint skills, Comfortable working with global stakeholders across time zones", "qualificationsPreferred" : "Experience with reporting tools (e.g., Power BI, Tableau), Experience in professional services or life sciences, Learning agility to react quickly to business change, Problem solving capabilities with the ability to investigate, identify and challenge solutions as appropriate", "rawDescription" : "About Inizio Inizio is a global partner with over 10,500 experts operating in more than 50 countries. We support health and life science companies by turning science into strategy and executing across the product and patient journey. Our services include market research, strategy consulting, transformation consulting, and commercial benchmarking, all designed to be data-backed and patient-inspired. About Ignite Inizio Ignite is a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. We provide market research and insights, strategy consulting, people and transformation consulting, and commercial benchmarking that has empowered world-leading strategies for portfolio development, product launch, franchising, HEOR, pricing, and market access —all expert-designed, data-backed, and completely patient-inspired. Summary This role supports the global Delivery Excellence function by driving consistency, data visibility, and operational efficiency across consulting engagements. The analyst will focus on maintaining delivery assets, supporting reporting and knowledge management, and enabling the execution of delivery improvement initiatives across business units. Key Responsibilities Delivery Assets & Knowledge Management Maintain and update Delivery SharePoint and other Delivery tools in the short-term, longer-term help to maintain delivery playbooks and templates for new offerings. Support the organization and upkeep of the centralized knowledge management system Ensure content is current, accessible, and consistently structured Reporting & Insights Support Track and report on key delivery excellence metrics (e.g., client satisfaction) Support the client satisfaction measurement process through data collection and reporting Assist in building dashboards and recurring reports for leadership PMO & Coordination Support Coordinate delivery excellence initiatives across teams and geographies. Initiatives could include knowledge management system implementation, annual NPS tracking, support of delivery accelerators for the use of AI, or the rationalization of existing delivery accelerators. Support implementation of delivery frameworks, tools, and processes Assist with internal , documentation, and status updates Tooling & Process Support Support rollout and adoption of delivery tools and technologies (including AI tools) , and maintain supporting documentation for delivery excellence tools, templates Identify and escalate data quality or process gaps Content & Thought Leadership Support Support development of thought leadership materials through research, formatting, and content organization Ensure alignment of materials with internal standards and priorities Qualifications 4-5 years of experience in professional service operations, PMO, operations, or analytics roles with emphasis on delivery enablement or excellence. Strong Excel and PowerPoint skills (required) Experience with reporting tools (e.g., Power BI, Tableau) preferred Strong attention to detail and organizational skills Ability to manage multiple tasks and work in a structured, process-driven environment Comfortable working with global stakeholders across time zones Experience in professional services or life sciences is a Strong learning agility to react quickly to business change Strong problem solving capabilities with the ability to investigate, identify and challenge solutions as appropriate. Our Pledge At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer and are committed to creating a dynamic work environment that values diversity, equity, and inclusion. We welcome all applications regardless of race, color, religion, gender identity, age, national origin, marital status, veteran status, genetic information, sexual orientation, or disability. Artificial Intelligence Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices. Don't meet every requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every qualification, we encourage you to apply anyway. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.", "summaryDescription" : "Delivery Excellence Specialist at Inizio Ignite. Skills: Delivery Excellence, Operations, Analytics. Maintain and update Delivery SharePoint and other Delivery. Maintain delivery playbooks and templates for new offerings", "postedDate" : "2026-06-14T21:46:36.495", "createdAt" : "2026-06-14T21:46:36.495", "lastUpdated" : "2026-06-16T03:21:37.353", "ingestTimestamp" : "2026-06-14T21:46:36.495", "mongoId" : "6a2d0e6f74d8ee00a0ad7936", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "50k-75k", "hasSalary" : false, "allSkills" : [ "Data collection", "Content organization", "Delivery Excellence", "Operations", "Analytics", "Delivery enablement", "Delivery excellence", "Data visibility", "Operational efficiency", "Knowledge management", "Reporting", "Coordination", "Process improvement", "PMO", "Health and life science", "Commercial benchmarking", "Product launch", "Market access", "SharePoint", "Power BI", "Tableau" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 466.604, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Consulting", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3086c8f292fd229c0833e0", "title" : "Service Desk Support Specialist", "company" : "NTT DATA", "salary" : { "min" : 1.0E7, "max" : 1.5E7, "currency" : "CRC", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Service Desk Support Specialist in San José, Costa Rica, adjusted for the technology industry and company size." }, "location" : "San José, Costa Rica", "locations" : [ "San José", "Costa Rica" ], "certifications" : [ "CompTIA A+", "ITIL Foundation" ], "timestamp" : "2026-06-16T10:04:27.388", "fingerprint" : "427b8156c876d88b2631badf7c517d317323757f2284237f6146c1193b016078", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/nttdatausa/jobs/8592901002", "externalId" : "8592901002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "San José", "country" : "Costa Rica", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "9.9327707,-84.0796144" } ], "locationText" : "San José, Costa Rica", "minimumEducation" : "High school diploma", "technicalSkills" : "Windows, MacOS, Microsoft Office Suite, Active Directory, Ticketing systems", "professionalSkills" : [ "Customer service", "Problem-solving", "Technical support" ], "hardSkillsList" : [ "Hardware troubleshooting", "Software troubleshooting", "Network troubleshooting" ], "hardSkills" : [ { "name" : "Hardware troubleshooting", "level" : "intermediate" }, { "name" : "Software troubleshooting", "level" : "intermediate" }, { "name" : "Network troubleshooting", "level" : "intermediate" } ], "majorSkills" : "IT support, Customer service, Troubleshooting", "majorSkillsList" : [ "IT support", "Customer service", "Troubleshooting" ], "coreResponsibilities" : "Provide Tier 1 technical support, Respond to user requests, Troubleshoot hardware and software issues, Install and configure computer hardware, Install and configure software applications, Manage user accounts, Escalate unresolved issues, Document technical procedures", "teamCollaboration" : "IT support team", "toolProficiency" : [ "Ticketing systems" ], "communicationSkills" : "User support", "documentationSkills" : "Technical procedures", "problemSolvingSkills" : "Troubleshooting; Root cause analysis", "qualificationsBasic" : "High school diploma, 1+ year of IT support experience, Experience with Windows and macOS, Experience with Microsoft Office Suite, Experience with Active Directory, Experience with ticketing systems", "qualificationsPreferred" : "Associate's degree in IT or related field, CompTIA A+ certification, ITIL Foundation certification", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "NTT DATA is a team of more than 190,000 diverse professionals, operating in more than 50 countries throughout the world. The sectors where we have activities include: telecommunications, finance, industry, utilities, energy, public administration and health. Our mission? Offer technological solutions, business, strategy, development and maintenance of applications, while being a benchmark in consulting. All thanks to the collaboration between teams, the human quality of our people and the fact that we do not conform to what is established, we always seek innovation that brings us closer to the future. Our essence has led us to the forefront of technology, breaking paradigms and providing solutions that truly respond to the needs of each client. Our talent has led us to be one of the top 6 technology companies in the world. Because #Greattech, needs #GreatPeople, like you NTT DATA is looking for high-achieving team players that are quickly adaptable to new challenges and entrepreneurial ventures. We are looking for a Service Desk Support Specialist to work onsite with our global client in San Jose, Costa Rica. Overview: We are seeking a Service Desk Support Specialist to serve as front-line support, responsible for delivering high-quality customer service while resolving technical issues for users across the organization. This position operates in a 24/7 service center environment and serves as the first point of contact for incoming calls and chats. Responsibilities: Provide first-level support by answering incoming calls and chats and resolving customer technical issues. Troubleshoot common issues such as password resets, software installations, authentication tools, and device configurations. Document all interactions and resolutions in the official case management system. Meet or exceed performance metrics, including call handling and availability, case resolution and completion, and quality assurance and customer satisfaction. Follow established processes, knowledge articles, and troubleshooting guides to resolve issues. Escalate cases to appropriate teams when issues cannot be resolved, ensuring detailed documentation is provided. Stay up to date with knowledge base content, tools, and internal documentation. Handle both real-time support and follow-up/back-office tasks as needed. Adapt to changing tools, processes, and business needs in a dynamic environment. Work flexible shifts (including nights, weekends, and holidays) based on business demand. Requirements: 1+ years of customer service experience (call center experience preferred). Prior technical support experience is a plus. Must be able to work in a 24/7 environment with flexible shifts (including nights and weekends). Must have professional proficiency in English. Ability to follow processes, meet metrics, and work in a structured environment Ability to learn quickly and apply new technical knowledge. Basic knowledge of Windows environments and desktop support. Familiarity with Microsoft 365 tools (Outlook, Teams, OneDrive, etc.). Exposure to ticketing systems (e.g., ServiceNow) and call handling tools. Basic understanding of troubleshooting concepts (password resets, software installs, authentication tools, device configuration). Strong communication and interpersonal skills. Strong reliability, punctuality, and commitment to training and performance expectations. High school diploma required; university coursework or degree preferred. Why NTT DATA? Empowerment and rewards are the cornerstone of our career development model. We are a young, fast-growing company, with a highly innovative and entrepreneurial spirit, because of this professional experience and growth will be unmatched. Our talent and positive attitude allows us to transform our goals into achievements, and projects into realities. NTT DATA is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. NTT DATA is an Equal Opportunity Employer Male/Female/Disabled/Veteran and a VEVRAA Federal Contractor.", "summaryDescription" : "Service Desk Support Specialist at NTT DATA. Skills: IT support, Customer service, Troubleshooting. Provide Tier 1 technical support. Respond to user requests", "postedDate" : "2026-06-16T01:22:08.819", "createdAt" : "2026-06-16T01:22:08.819", "lastUpdated" : "2026-06-16T10:04:27.388", "ingestTimestamp" : "2026-06-16T01:22:08.819", "mongoId" : "6a3086c8f292fd229c0833e0", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Hardware troubleshooting", "Software troubleshooting", "Network troubleshooting", "IT support", "Customer service", "Troubleshooting", "Problem-solving", "Technical support", "CompTIA A+", "ITIL Foundation", "Ticketing systems" ], "skillCount" : 11, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Junior", "dataQualityScore" : 0.7777778, "_score" : 466.41434, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a309224f292fd229c0c1bdc", "title" : "EVP Specialist – Strategic Transformation & Delivery", "company" : "Air New Zealand", "industry" : "Airlines/Aviation", "salary" : { "min" : 170000.0, "max" : 250000.0, "currency" : "NZD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority EVP Specialist in Logistics in Auckland, New Zealand, adjusted for company size and industry." }, "location" : "Auckland, Auckland, New Zealand", "locations" : [ "Auckland", "Auckland", "New Zealand" ], "timestamp" : "2026-06-16T12:28:25.008", "fingerprint" : "abe795ce42d80d6f2dae4a6f409c77ad7b27ddfb84f5b87ea60e9872f952ebc5", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AirNewZealand/6000000001156117-evp-specialist-strategic-transformation-delivery", "externalId" : "6000000001156117", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Auckland", "state" : "Auckland", "country" : "New Zealand", "continent" : "oc", "source" : "llm", "workMode" : "onsite", "geo" : "-36.8520950,174.7631803" } ], "locationText" : "Auckland, Auckland, New Zealand", "employmentType" : "CONTRACT", "minimumEducation" : "Bachelor's", "experienceLevel" : "not-applicable", "technicalSkills" : "Microsoft Office", "professionalSkills" : [ "Value management", "Performance management", "Strategic planning" ], "hardSkillsList" : [ "Performance frameworks", "Value creation" ], "softSkillsList" : [ "Leadership" ], "hardSkills" : [ { "name" : "Performance frameworks", "level" : "intermediate" }, { "name" : "Value creation", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Leadership" } ], "majorSkills" : "Strategic transformation, Delivery management, Value realization", "majorSkillsList" : [ "Strategic transformation", "Delivery management", "Value realization" ], "coreResponsibilities" : "Facilitate QBR cycle, Optimise QBR outcomes, Align OKRs to priorities, Align roadmaps to priorities, Review business unit OKRs, Challenge business unit KPIs, Drive ambition in OKRs, Drive clarity in OKRs, Drive measurable outcomes, Support resource allocation, Support prioritisation decisions, Direct capacity to value, Direct investment to value, Prepare QBR events, Facilitate QBR events, Enable productive discussions, Enable effective decision-making, Improve processes, Improve templates, Improve tools, Improve governance practices, Coach leaders on QBR, Educate leaders on QBR, Coach teams on QBR, Educate teams on QBR, Coach on value management, Educate on value management, Coach on Empowerment Framework, Educate on Empowerment Framework, Build trusted relationships, Provide support to leaders, Provide insight to leaders, Provide constructive challenge, Drive business outcomes", "teamCollaboration" : "Partner with leaders; Across the business; Across the organisation; Cross-functional resourcing processes", "projectManagementSkills" : [ "Strategic planning", "Prioritisation", "Governance" ], "domainKnowledge" : "Value delivery; Empowerment Framework", "domainList" : [ "value-delivery", "empowerment-framework" ], "domainSpecificKnowledge" : [ "Value delivery", "Empowerment Framework" ], "toolProficiency" : [ "Sentient", "Azure DevOps", "Miro" ], "communicationSkills" : "Facilitation skills; Constructive challenge", "problemSolvingSkills" : "Problem-solving skills; Business modelling skills", "outcomesObjectives" : "Deliver meaningful outcomes; Maximise value creation; Drive stronger business outcomes", "qualificationsBasic" : "Analytical capability, Commercial acumen, Stakeholder engagement skills, Financial literacy, Understanding of value creation, Partnering with senior leaders, Influencing outcomes, Problem-solving skills, Business modelling skills, Translate complex information, Clear recommendations, Organisational capability, Coordinating multiple stakeholders, Coordinating multiple deliverables, Portfolio value management, Performance reporting, Supporting strategic planning, Digital capability, Relevant tertiary qualification, Equivalent experience", "qualificationsPreferred" : "Experience in airline environment", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Kia ora! As an Enterprise Value and Performance (EVP) Specialist, you’ll help ensure our most important priorities deliver meaningful outcomes for our customers, our people, and our business. You’ll join a team that plays a critical role in connecting strategy, prioritisation, governance, and delivery across the organisation. With a strong reputation for culture, service and innovation, Air New Zealand is consistently ranked as one of New Zealand’s most attractive employers. About the role We’re looking for an Enterprise Value and Performance (EVP) Specialist to help drive enterprise-wide alignment, performance and value across Air New Zealand. This is a unique opportunity to work at the centre of strategy execution in one of New Zealand’s most iconic organisations. This is a fixed-term contract until 30 September 2027. In this role, you'll partner with leaders across the business to connect strategic priorities with delivery, helping teams focus on what matters most while ensuring accountability for outcomes. With visibility across multiple business units, you'll bring a whole-of-enterprise perspective to planning, prioritisation and performance, while also supporting some of our core cross-functional resourcing processes. You'll challenge thinking, facilitate critical conversations, and support leaders to make informed decisions that maximise value creation. In addition to facilitating our Quarterly Business Review (QBR) process, you'll play a key role in evolving and improving how we plan, prioritise and measure success. You'll help build organisational capability, strengthen governance disciplines, and embed a culture of accountability, transparency and value delivery across the business. The role you will play Some of the ways you'll make an impact include: * Facilitate and optimise outcomes from the QBR cycle, ensuring quarterly Objectives and Key Results (OKRs) and long-term value roadmaps remain aligned to strategic priorities. * Review and challenge business unit OKRs and KPIs, driving ambition, clarity and measurable outcomes through robust performance frameworks. * Support enterprise resource allocation and prioritisation decisions, helping direct capacity and investment to the areas of greatest value. * Lead the preparation and facilitation of key QBR events, enabling productive discussions and effective decision-making. * Continuously improve processes, templates, tools and governance practices that support efficient planning, prioritisation and performance management. * Coach and educate leaders and teams on QBR methodologies, value management principles and the Air New Zealand Empowerment Framework. * Build trusted relationships across the organisation, providing support, insight and constructive challenge to drive stronger business outcomes. What you'll bring * A strong combination of analytical capability, commercial acumen and stakeholder engagement skills, with a passion for improving business performance. * Financial literacy and an understanding of value creation, ideally gained within a large, complex organisation. Experience in an airline environment would be advantageous. * Proven experience partnering with senior leaders and influencing outcomes across diverse stakeholder groups. * Excellent problem-solving and business modelling skills, with the ability to translate complex information into clear recommendations. * Outstanding communication and facilitation skills, with the confidence to challenge constructively and navigate competing priorities. * Exceptional organisational capability, with experience coordinating multiple stakeholders and deliverables within tight timeframes. * Experience with portfolio value management, performance reporting and supporting strategic planning processes. * Proficiency with tools such as Sentient, Azure DevOps, Miro and Microsoft Office, alongside strong digital capability. * A relevant tertiary qualification or equivalent experience. If you bring most of this experience, along with transferable skills and the drive to grow, we'd love to hear from you. Applications close 28th June 2026. ## Additional Information At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles. If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process. Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina. \"Seek to bring distant horizons closer. Once near, seize them and make them your reality.\"", "summaryDescription" : "EVP Specialist – Strategic Transformation & Delivery at Air New Zealand. Skills: Strategic transformation, Delivery management, Value realization. Facilitate QBR cycle. Optimise QBR outcomes", "postedDate" : "2026-06-15T23:43:42.000", "createdAt" : "2026-06-16T03:36:15.924", "lastUpdated" : "2026-06-16T12:28:25.008", "ingestTimestamp" : "2026-06-16T03:36:15.924", "mongoId" : "6a309224f292fd229c0c1bdc", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "150k-200k", "hasSalary" : false, "allSkills" : [ "Performance frameworks", "Value creation", "Leadership", "Strategic transformation", "Delivery management", "Value realization", "Value management", "Performance management", "Strategic planning", "Prioritisation", "Governance", "Value delivery", "Empowerment Framework", "Sentient", "Azure DevOps", "Miro" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 463.44733, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Logistics", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305981f292fd229cf484a1", "title" : "Customer Service Specialist", "company" : "Alphabe Insight Inc", "industry" : "Consumer Services", "salary" : { "min" : 52000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Customer Service Specialist in Birmingham, United States, adjusted for the Marketing industry and company size." }, "location" : "Birmingham, AL, United States", "locations" : [ "Birmingham", "AL", "United States" ], "timestamp" : "2026-06-16T10:09:43.177", "fingerprint" : "63301321d1560c81a82a7721af6aa6fab9e52561f3ebc57e33b5f573c21917b7", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/AlphabeInsightInc/744000132104184-customer-service-specialist", "externalId" : "744000132104184", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Birmingham", "state" : "Alabama", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.5206824,-86.8024326" } ], "locationText" : "Birmingham, Alabama, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High school diploma or college degree preferred", "experienceMinYears" : 0, "experienceMaxYears" : 2, "experienceLevel" : "entry", "coreResponsibilities" : "Respond to customer inquiries, Resolve customer complaints, Resolve customer issues, Provide information about products, Provide information about services, Provide information about policies, Maintain accurate records of customer interactions, Maintain accurate records of customer transactions, Collaborate with other departments, Identify priority issues, Escalate priority issues", "teamCollaboration" : "Collaborate with other departments", "communicationSkills" : "Verbal communication; Written communication", "documentationSkills" : "Maintain accurate records", "continuousLearning" : "Skill development; Ongoing learning", "problemSolvingSkills" : "Problem-solving abilities", "outcomesObjectives" : "Ensure customer satisfaction; Ensure top-notch service delivery", "qualificationsBasic" : "Proven customer service experience, Excellent verbal communication skills, Excellent written communication skills, Problem-solving abilities, Patience, Ability to handle stressful situations, Proficient in customer service software, Proficient in CRM systems", "qualificationsPreferred" : "College degree preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders. Position Overview We are seeking a dedicated and personable Customer Service Specialist to join our dynamic team. In this role, you will act as the first point of contact for our valued customers, providing exceptional support and ensuring top-notch service delivery. The ideal candidate will possess excellent communication skills, a problem-solving mindset, and a passion for helping others. Key Responsibilities * Respond promptly and professionally to customer inquiries via phone, email, and chat channels * Resolve customer complaints and issues efficiently and effectively to ensure satisfaction * Provide detailed information about products, services, and policies * Maintain accurate records of customer interactions and transactions * Collaborate with other departments to address complex customer needs * Identify and escalate priority issues to the appropriate teams when necessary ## Qualifications Requirements * Proven experience in a customer service or related role * Excellent verbal and written communication skills * Strong problem-solving abilities and patience * Ability to handle stressful situations calmly and professionally * Proficient in using customer service software and CRM systems * High school diploma or equivalent; college degree preferred ## Additional Information * Competitive salary package * Opportunities for professional growth and career advancement * Collaborative and supportive work environment * Skill development and ongoing learning opportunities * Exposure to diverse projects and industry experience", "summaryDescription" : "Customer Service Specialist at Alphabe Insight Inc. Respond to customer inquiries. Resolve customer complaints", "postedDate" : "2026-06-15T02:01:10.000", "createdAt" : "2026-06-16T00:01:17.340", "lastUpdated" : "2026-06-16T10:09:43.177", "ingestTimestamp" : "2026-06-16T00:01:17.340", "mongoId" : "6a305981f292fd229cf484a1", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 52000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 462.68808, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Marketing", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6d2874d8ee00a091d898", "title" : "Patient Services Coordinator, Hospice", "company" : "VitalCaring Group", "industry" : "Healthcare", "salary" : { "min" : 39000.0, "max" : 52000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Patient Services Coordinator in Lubbock, TX, adjusted for the healthcare industry and company size." }, "location" : "Lubbock,Texas, United States", "locations" : [ "Lubbock", "Texas", "United States" ], "timestamp" : "2026-06-15T07:26:38.103", "fingerprint" : "0e179358f91ea9233cb0149d1b3b0d49466593daf7537e6b0d5e6c9c5426be3f", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/vitalcaringgroup/jobs/4267720009", "externalId" : "4267720009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Lubbock", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.5855677,-101.8470215" } ], "locationText" : "Lubbock, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "experienceMinYears" : 1, "technicalSkills" : "EMR, Reporting tools", "professionalSkills" : [ "Care coordination", "Scheduling", "Communication" ], "hardSkillsList" : [ "Documentation", "Workflow completion" ], "hardSkills" : [ { "name" : "Documentation", "level" : "intermediate" }, { "name" : "Workflow completion", "level" : "intermediate" } ], "majorSkills" : "Patient scheduling, Care delivery coordination", "majorSkillsList" : [ "Patient scheduling", "Care delivery coordination" ], "coreResponsibilities" : "Coordinate care delivery, Support hospice operations, Schedule patient visits, Coordinate patient visits, Monitor schedules, Follow up on visits, Track productivity, Track coverage, Track scheduling optimization, Reduce missed visits, Improve patient experience, Communicate with patients, Communicate with families, Communicate with clinicians, Communicate with referral partners, Respond to patient needs, Respond to scheduling challenges, Maintain accurate documentation, Complete workflow, Support quality initiatives, Participate in QAPI programs, Promote compassion, Promote professionalism", "teamCollaboration" : "Partner with clinicians; Partner with leadership; Partner with support teams", "domainKnowledge" : "Hospice operations; End-of-life care; QAPI programs", "domainList" : [ "hospice-operations", "end-of-life-care", "qapi-programs" ], "domainSpecificKnowledge" : [ "Hospice operations", "End-of-life care", "QAPI programs" ], "toolProficiency" : [ "EMR" ], "communicationSkills" : "Interpersonal skills", "documentationSkills" : "Accurate documentation", "continuousLearning" : "Tuition reimbursement; Continuing education reimbursement", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Ensure timely care; Ensure efficient care; Reduce missed visits; Improve patient experience", "qualificationsBasic" : "High school diploma or equivalent, 1+ year administrative, scheduling, or office experience", "qualificationsPreferred" : "Healthcare or hospice experience preferred, Experience with EMR or scheduling systems preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Patient Services Coordinator – Hospice VitalCaring – Where Your Coordination Creates Compassionate Care At VitalCaring, we don’t just deliver care - we create meaningful connections that bring comfort, dignity, and support during life’s most important moments. As a Patient Services Coordinator (PSC) in Hospice, you play a critical role behind the scenes - ensuring patients and families receive timely, coordinated care when it matters most. This is a role for someone who thrives in organization, communication, and fast-paced environments - someone who can connect clinicians, patients, and schedules seamlessly to support exceptional end-of-life care. If you’re detail-oriented, compassionate, and driven by purpose, this is where you belong. Why Join VitalCaring? Be the heart of coordination – Ensure patients receive the right care at the right time through seamless scheduling and communication Make a meaningful impact – Your work directly supports patients and families during critical moments Team-driven environment – Partner closely with clinicians, leadership, and support teams Stability with purpose – Full-time role with consistent schedule and supportive leadership Growth-focused culture – Be part of a team that invests in your development and success What You’ll Do Coordinate care delivery and support hospice operations through strong scheduling and communication: Schedule and coordinate patient visits across hospice clinicians to ensure timely, efficient care Collaborate with nurses, social workers, chaplains, and leadership to support daily care coordination Monitor schedules and follow up on missed, incomplete, or delayed visits Utilize EMR and reporting tools to track productivity, coverage, and scheduling optimization Partner with field teams and leadership to reduce missed visits and improve patient experience Communicate effectively with patients, families, clinicians, and referral partners Respond to changing patient needs and scheduling challenges with urgency and problem-solving Maintain accurate documentation and workflow completion within the EMR system Support quality initiatives, including participation in QAPI programs Promote a culture of compassion and professionalism in every interaction What We’re Looking For We’re seeking individuals who thrive in a fast-paced, team-oriented healthcare environment: High school diploma or equivalent required 1+ year of administrative, scheduling, or office experience (healthcare or hospice preferred) Strong organizational and multitasking skills Experience working with electronic medical records (EMR) or scheduling systems preferred Excellent communication and interpersonal skills Ability to prioritize, adapt, and problem-solve in real time What Sets You Apart Experience coordinating schedules in a healthcare or service-based environment Strong sense of urgency and accountability - takes ownership and follows through Ability to manage multiple priorities without losing attention to detail Calm, professional approach in high-pressure or emotionally sensitive situations A natural balance of compassion, organization, and proactive communication Benefits Health & Wellness Medical, Dental, and Vision coverage Pharmacy benefits Virtual care and mental health support Flexible Spending Accounts (FSA) and Health Savings Account (HSA) Supplemental health and life insurance Financial & Protection 401(k) with company match Employee referral program Prepaid legal services Identity theft protection Work-Life Balance & Perks Generous paid time off Pet insurance Tuition and continuing education reimbursement At VitalCaring, our values - trustworthy, capable, compassionate, proactive, and called - guide how we care for our patients and support each other every day. Apply today and be part of a team that brings comfort, coordination, and compassion when it matters most. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.", "summaryDescription" : "Patient Services Coordinator, Hospice at VitalCaring Group. Skills: Patient scheduling, Care delivery coordination. Coordinate care delivery. Support hospice operations", "postedDate" : "2026-06-14T02:04:19.500", "createdAt" : "2026-06-14T02:04:19.500", "lastUpdated" : "2026-06-15T07:26:38.103", "ingestTimestamp" : "2026-06-14T02:04:19.500", "mongoId" : "6a2c6d2874d8ee00a091d898", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 39000, "salaryAnnualMax" : 52000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Documentation", "Workflow completion", "Patient scheduling", "Care delivery coordination", "Care coordination", "Scheduling", "Communication", "Hospice operations", "End-of-life care", "QAPI programs", "EMR" ], "skillCount" : 11, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 462.47247, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305a8df292fd229cf5289d", "title" : "Customer Service Renovation Coordinator", "industry" : "Real Estate", "salary" : { "min" : 42500.0, "max" : 57500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for an entry-level Customer Service Renovation Coordinator in Phoenix, AZ, adjusted for the real estate industry." }, "location" : "Phoenix, AZ", "locations" : [ "Phoenix, AZ" ], "timestamp" : "2026-06-16T07:29:00.771", "fingerprint" : "c1334e6ea817a9d0897d3d2dc02578974ea1eca1c317760c90a6a8a160156e08", "source" : "jazzhr", "language" : "en", "externalId" : "dUHWsevj6o", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Phoenix", "state" : "Arizona", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.4484367,-112.0741410" } ], "locationText" : "Phoenix, Arizona, United States", "coreResponsibilities" : "Coordinate renovations for customers, Manage customer renovation projects, Ensure customer satisfaction with renovations, Facilitate value realization for customers", "domainKnowledge" : "Customer success; Customer relationships; Customer retention; Customer satisfaction; Value realization", "domainList" : [ "customer-success", "customer-relationships", "customer-retention", "customer-satisfaction", "value-realization" ], "domainSpecificKnowledge" : [ "Customer success", "Customer relationships", "Customer retention", "Customer satisfaction", "Value realization" ], "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "summaryDescription" : "Customer Service Renovation Coordinator. Coordinate renovations for customers. Manage customer renovation projects", "createdAt" : "2026-06-15T22:22:22.046", "lastUpdated" : "2026-06-16T07:29:00.771", "ingestTimestamp" : "2026-06-15T22:22:22.046", "mongoId" : "6a305a8df292fd229cf5289d", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 42500, "salaryAnnualMax" : 57500, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Customer success", "Customer relationships", "Customer retention", "Customer satisfaction", "Value realization" ], "skillCount" : 5, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Entry", "dataQualityScore" : 0.44444445, "_score" : 460.56738, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.85 }, { "id" : "6a30622cf292fd229cf993b9", "title" : "Mobile Service Field Specialist", "company" : "MSX International", "industry" : "Automotive", "salary" : { "min" : 58000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Mobile Service Field Specialist in Chattanooga, United States, with adjustments for industry and company size." }, "location" : "Chattanooga, TN, United States", "locations" : [ "Chattanooga", "TN", "United States" ], "timestamp" : "2026-06-16T08:44:43.440", "fingerprint" : "c240ba3fd7745d1303ca6e28bf6ee538142838ad4865ccb6a33bdb0bb29b37e1", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MSXInternational/3743990013627946-mobile-service-field-specialist", "externalId" : "3743990013627946", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chattanooga", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.0457219,-85.3094883" } ], "locationText" : "Chattanooga, Tennessee, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "coreResponsibilities" : "Provide on-site support to customers, Diagnose and resolve technical issues, Perform routine maintenance and inspections, Educate customers on product usage, Document service activities and findings, Escalate complex issues to senior staff, Maintain inventory of parts and supplies, Adhere to safety protocols", "specialRequirements" : "Valid driver's license, Ability to lift 50 lbs", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice. At MSX you’ll be shaping how dealerships deliver exceptional remote experiences, through offering Mobile Service to their customers. Mobile Service is revolutionizing the automotive industry by offering a convenient and efficient alternative to traditional dealership visits. For dealerships, it’s more than a unique offering; it is a strategic approach to stand out, boost customer satisfaction and generate new revenue streams. As a Mobile Service Specialist, you’ll have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of knowing your work makes a measurable impact for dealers and customers. Make a Difference As a Mobile Service Specialist at MSX, you will be on the frontlines helping dealerships enhance customer experience, increase their efficiency, create new revenue streams and maximize their competitive advantage, through creating and growing their Mobile Service footprint. This role is perfect for someone who loves building relationships, teaching and sharing knowledge, enjoys problem solving, and takes pride in helping teams succeed with new ideas and ways of doing things. What You’ll Do * Be the expert: Guide dealerships through installation, training, and adoption/growth of their Mobile Service business. * Coach and mentor : Empower dealerships to embrace and confidently leverage Mobile Service to get the most out of it. * Solve challenges : Listen, analyze feedback, and develop action plans that improve efficiency and performance. * Build partnerships: Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message. * Leverage technology : Use Remote Experience tools and data-driven insights to drive utilization and success. * Travel with purpose: Plan and manage your travel across your assigned dealer territory to maximize impact. ## Qualifications * A home base within your territory and a reliable vehicle (travel up to 80%—mix of driving and flights, with some overnights). * Confidence in communicating with all levels of dealership staff. * Experience in customer service, training, or dealership operations. * Comfort with technology, data analysis, and creating clear action plans. * A natural teaching mindset—always looking for ways to make things better. * 2+ years of customer-facing or coaching/training experience. * The ability to stand for extended periods and occasional lifting of equipment while demonstrating the mobile service tools to the dealership. * Passion to make a difference and succeed. Bonus Points If You Have * A college degree (or are currently working toward one). * Background in teaching, training, or coaching. * Experience working in fast-paced, independent roles where you set the tone for success. * Strong organizational skills and a proactive mindset. ## Additional Information MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.", "summaryDescription" : "Mobile Service Field Specialist at MSX International. Provide on-site support to customers. Diagnose and resolve technical issues", "postedDate" : "2026-06-15T19:26:17.000", "createdAt" : "2026-06-15T23:56:42.653", "lastUpdated" : "2026-06-16T08:44:43.440", "ingestTimestamp" : "2026-06-15T23:56:42.653", "mongoId" : "6a30622cf292fd229cf993b9", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 58000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 459.48016, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.92 }, { "id" : "6a305586f292fd229cf1fe8f", "title" : "Mobile Service Field Specialist", "company" : "MSX International", "industry" : "Automotive", "salary" : { "min" : 65000.0, "max" : 95000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Mobile Service Field Specialist in Chattanooga, United States, with adjustments for the automotive industry and company size." }, "location" : "Chattanooga, TN, United States", "locations" : [ "Chattanooga", "TN", "United States" ], "timestamp" : "2026-06-16T09:23:50.358", "fingerprint" : "dd2545101ad8690e8ed77ac2d74107a59619dd9c5e5bc8e1bebc05f3b017788a", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/MSXInternational/3743990013627946-mobile-service-field-specialist", "externalId" : "3743990013627946", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Chattanooga", "state" : "Tennessee", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "35.0457219,-85.3094883" } ], "locationText" : "Chattanooga, Tennessee, United States", "employmentType" : "FULL_TIME", "experienceLevel" : "not-applicable", "coreResponsibilities" : "Provide on-site support to customers, Diagnose and resolve technical issues, Perform routine maintenance and inspections, Educate customers on product usage, Document service activities and findings, Escalate complex issues to senior staff, Maintain inventory of parts and supplies, Adhere to safety protocols", "specialRequirements" : "Valid driver's license, Ability to lift 50 lbs", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice. At MSX you’ll be shaping how dealerships deliver exceptional remote experiences, through offering Mobile Service to their customers. Mobile Service is revolutionizing the automotive industry by offering a convenient and efficient alternative to traditional dealership visits. For dealerships, it’s more than a unique offering; it is a strategic approach to stand out, boost customer satisfaction and generate new revenue streams. As a Mobile Service Specialist, you’ll have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of knowing your work makes a measurable impact for dealers and customers. Make a Difference As a Mobile Service Specialist at MSX, you will be on the frontlines helping dealerships enhance customer experience, increase their efficiency, create new revenue streams and maximize their competitive advantage, through creating and growing their Mobile Service footprint. This role is perfect for someone who loves building relationships, teaching and sharing knowledge, enjoys problem solving, and takes pride in helping teams succeed with new ideas and ways of doing things. What You’ll Do * Be the expert: Guide dealerships through installation, training, and adoption/growth of their Mobile Service business. * Coach and mentor : Empower dealerships to embrace and confidently leverage Mobile Service to get the most out of it. * Solve challenges : Listen, analyze feedback, and develop action plans that improve efficiency and performance. * Build partnerships: Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message. * Leverage technology : Use Remote Experience tools and data-driven insights to drive utilization and success. * Travel with purpose: Plan and manage your travel across your assigned dealer territory to maximize impact. ## Qualifications * A home base within your territory and a reliable vehicle (travel up to 80%—mix of driving and flights, with some overnights). * Confidence in communicating with all levels of dealership staff. * Experience in customer service, training, or dealership operations. * Comfort with technology, data analysis, and creating clear action plans. * A natural teaching mindset—always looking for ways to make things better. * 2+ years of customer-facing or coaching/training experience. * The ability to stand for extended periods and occasional lifting of equipment while demonstrating the mobile service tools to the dealership. * Passion to make a difference and succeed. Bonus Points If You Have * A college degree (or are currently working toward one). * Background in teaching, training, or coaching. * Experience working in fast-paced, independent roles where you set the tone for success. * Strong organizational skills and a proactive mindset. ## Additional Information MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.", "summaryDescription" : "Mobile Service Field Specialist at MSX International. Provide on-site support to customers. Diagnose and resolve technical issues", "postedDate" : "2026-06-15T19:26:17.000", "createdAt" : "2026-06-15T23:34:12.192", "lastUpdated" : "2026-06-16T09:23:50.358", "ingestTimestamp" : "2026-06-15T23:34:12.192", "mongoId" : "6a305586f292fd229cf1fe8f", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 65000, "salaryAnnualMax" : 95000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 459.48016, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Automotive", "llmIndustryConfidence" : 0.92 }, { "id" : "69d059fd2beec4dd3dbf378a", "title" : "Human Services Coordinator", "company" : "Department of Mental Health", "industry" : "Government", "salary" : { "min" : 62500.0, "max" : 87500.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Human Services Coordinator in Northampton, United States, adjusted for the government industry." }, "location" : "Massachusetts-Northampton", "locations" : [ "Massachusetts-Northampton", "Community and Social Services", "Department of Mental Health, Full-time, Full-time" ], "timestamp" : "2026-06-16T03:03:20.912", "fingerprint" : "ac5a074a22d2c7aba51aa07cc1e6c74777fab47d9362cce0896f3c33c8519658", "source" : "taleo", "language" : "en", "applyUrl" : "https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=1078935", "externalId" : "1078935", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Northampton", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3178989,-72.6311006" } ], "locationText" : "Northampton, Massachusetts, United States", "employmentType" : "FULL_TIME", "remoteFriendly" : false, "rawDescription" : "The Department of Mental Health (DMH) is seeking qualified professionals for the position of Human Services Coordinator to promote services that are clinically appropriate, least restrictive and delivered close to home. The services are designed to be strength-based, recovery-oriented and culturally/linguistically competent. The selected candidate advocates for client’s services and planning activities with all community providers, agencies, families, court systems, employers and significant others in order to ensure that client’s needs and wishes are recognized and respected. The Case Manager carries a caseload of assigned clients and helps clients locate and maintain: housing, benefits/entitlements, healthcare providers, vocational services, DMH contracted community supports, socialization and community engagement opportunities and transportation to support a client’s recovery goals and successful tenure in the community. Please Note : This is a full-time, 40 hours per week position and the incumbent will work a schedule from 8:30 a.m. to 5:00 p.m. Days off are Saturday and Sunday. Duties and Responsibilities (these are a general summary and not all inclusive): · Assists in discharge planning and service coordination for clients who are hospitalized, homeless, incarcerated and other settings to transition smoothly to the community. · Develops and drafts a Comprehensive Assessment (CA), Individual Service Plan (ISP) and an Individual Risk Management (IRM) plan to support and ensure needs are addressed in a comprehensive and appropriate manner. · Provides information, referral and short-term linkage services to those who are not DMH eligible, or those eligible on a waiting list for services. · Links clients with appropriate agencies and organizations to meet client’s needs identified through the ISP process and ensures that necessary services are provided in the least restrictive environment. · Offers input regarding assessment of client’s strengths and needs to supervisor or other clinical service staff in order to facilitate appropriate client care across all Area services. · Ensures a helping and supportive relationship with clients, their families and significant others in order to encourage clients to function as independently as possible. · Establishes working relationships with service providers and acts as the contact to resolve issues related to the provision of services as described in the client’s ISP. · Prepares consultation materials for presentations and follows up on relevant recommendations. · Assists with needs and means evaluations of Adult Request for Service Applications in accordance with criteria specified in DMH regulations and guidelines. · Attends case management staff meetings, ongoing and regular weekly supervision meetings, clinical reviews, staff meetings and relevant trainings sessions, seminars, conferences and academic courses in order to maintain and improve current knowledge of community treatment of the long term, seriously mentally ill, or seriously emotionally disturbed. · Provides or ensures that DMH contracted program staff provide life management supports as needed such as assisting clients with placements, monitoring appointments with medical/mental health providers; arranges transportation when necessary and finding appropriate housing. · Identifies gaps in services and other system problems via participation in the Quality Improvement and Utilization processes for case management in order to maintain professional standards of client care within the Case Management Program. Required Qualifications: · Demonstrated knowledge of psychosocial problems of those with mental/emotional disorders and the types and symptoms. · Knowledge of the principles, practices and techniques of counseling. · Familiarity with the types of programs and services available to individuals living with mental illness. · General understanding of interviewing techniques. · Knowledge of methods of general report writing with the ability to assess case management process and results. Preferred Qualifications: · Strong and effective interpersonal skills, including the ability to listen well, relate to others and demonstrate sensitivity and respect for individuals. · Demonstrated commitment to serving a diverse population with cultural competence and sensitivity, as well as the ability to work with a wide range of constituencies with diplomacy and tact. · Proficiency in Microsoft Office applications including Outlook, Word, and Excel. · Given the population served, bilingual or multilingual fluency. Working Conditions: This position travels to meet with clients and family members outside the office in various settings such as homes, hospitals, programs and other accessible community settings. Candidates will need access to a reliable motor vehicle for transportation. DMH Mission Statement: The Department of Mental Health assures and provides access to services and support to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research. Pre-Hire Process: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines, Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800-510-4122, Option 4. First consideration will be given to those applicants that apply within the first 14 days. Applicants must have (A) at least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work or (B) any equivalent combination of the required experience and substitutions below. Substitutions: I. A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience. Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment. Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required. Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Human Services Coordinator I", "summaryDescription" : "Human Services Coordinator at Department of Mental Health", "createdAt" : "2026-06-14T18:54:00.006", "lastUpdated" : "2026-06-16T03:03:20.912", "ingestTimestamp" : "2026-06-14T18:54:00.006", "mongoId" : "69d059fd2beec4dd3dbf378a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 62500, "salaryAnnualMax" : 87500, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ ], "skillCount" : 0, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.6666667, "_score" : 456.43808, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a305bb0f292fd229cf5f9c7", "title" : "Aerospace Delivery Assurance Specialist", "salary" : { "min" : 45000.0, "max" : 65000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Aerospace Delivery Assurance Specialist in Manchester, United Kingdom, adjusted for the manufacturing industry." }, "location" : "Manchester, Nottinghamshire", "locations" : [ "Manchester, Nottinghamshire" ], "timestamp" : "2026-06-16T06:15:33.379", "fingerprint" : "c07030824f4a19cb49ee46c628be90730c137cb231af593316ff23cdeccd4d03", "source" : "jazzhr", "language" : "en", "externalId" : "Mzj19T7GPh", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "state" : "Nottinghamshire", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "onsite", "geo" : "53.0058318,-1.1378864" } ], "locationText" : "Manchester, Nottinghamshire, United Kingdom", "coreResponsibilities" : "Assure delivery of aerospace products, Monitor and control aerospace product delivery, Manage aerospace product delivery processes, Ensure quality of aerospace products, Coordinate with stakeholders on delivery, Report on delivery status", "teamCollaboration" : "Cross-functional teams; Stakeholder coordination", "domainKnowledge" : "Aerospace delivery", "domainList" : [ "aerospace-delivery" ], "domainSpecificKnowledge" : [ "Aerospace delivery" ], "communicationSkills" : "Reporting", "workSiteFlexibility" : "Onsite", "summaryDescription" : "Aerospace Delivery Assurance Specialist. Assure delivery of aerospace products. Monitor and control aerospace product delivery", "createdAt" : "2026-06-15T22:22:13.814", "lastUpdated" : "2026-06-16T06:15:33.379", "ingestTimestamp" : "2026-06-15T22:22:13.814", "mongoId" : "6a305bb0f292fd229cf5f9c7", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "Aerospace delivery" ], "skillCount" : 1, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.44444445, "_score" : 455.30875, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Manufacturing", "llmIndustryConfidence" : 0.9 }, { "id" : "6a307efaf292fd229c05419a", "title" : "Vendor Partnerships Coordinator (Home Services)", "company" : "Casa", "industry" : "Operations", "salary" : { "min" : 25.0, "max" : 25.0, "currency" : "USD", "frequency" : "Yearly" }, "location" : "US, Remote", "locations" : [ "US, Remote" ], "timestamp" : "2026-06-16T13:12:32.594", "fingerprint" : "bdd3607a237bebb792f3b6f5b7d67fe8b7161e91d080aa7c4bc5b9147c971d1b", "source" : "ashby", "language" : "en", "applyUrl" : "https://jobs.ashbyhq.com/casa/c4bea2c0-31e2-411e-97ba-2688eb6310e3/application", "externalId" : "c4bea2c0-31e2-411e-97ba-2688eb6310e3", "industryFunction" : { }, "structuredLocations" : [ { "country" : "United States", "continent" : "na", "workMode" : "remote" } ], "locationText" : "United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Vendor acquisition", "Vendor onboarding", "Vendor performance", "Process improvement", "Market expansion" ], "hardSkillsList" : [ "Documentation collection", "Documentation verification", "Vendor record maintenance", "Vendor profile maintenance" ], "hardSkills" : [ { "name" : "Documentation collection", "level" : "intermediate" }, { "name" : "Documentation verification", "level" : "intermediate" }, { "name" : "Vendor record maintenance", "level" : "intermediate" }, { "name" : "Vendor profile maintenance", "level" : "intermediate" } ], "majorSkills" : "Vendor sourcing, Vendor recruitment, Vendor onboarding, Process building", "majorSkillsList" : [ "Vendor sourcing", "Vendor recruitment", "Vendor onboarding", "Process building" ], "coreResponsibilities" : "Source vendors, Recruit vendors, Build vendor pipelines, Conduct outreach, Identify coverage gaps, Recruit providers, Support vendor acquisition, Own vendor onboarding process, Collect documentation, Verify documentation, Ensure vendor understanding, Improve onboarding efficiency, Reduce activation time, Monitor vendor responsiveness, Monitor vendor reliability, Monitor service quality, Gather feedback, Develop vendor scorecards, Track vendor performance, Identify top vendors, Identify improvement opportunities, Maintain vendor records, Maintain vendor profiles, Build repeatable workflows, Create documentation, Create SOPs, Maintain vendor databases, Maintain operational systems, Partner with Operations leadership, Improve scalability, Improve efficiency", "teamCollaboration" : "Work with Concierge teams; Work with Operations teams", "domainKnowledge" : "Home service categories; Home services; Property management; Local marketplaces", "domainList" : [ "home-service-categories", "home-services", "property-management", "local-marketplaces" ], "domainSpecificKnowledge" : [ "Home service categories", "Home services", "Property management", "Local marketplaces" ], "communicationSkills" : "Outbound calls; Written communication; Verbal communication", "documentationSkills" : "Create documentation; Create SOPs", "qualificationsBasic" : "Experience in recruiting, Experience in vendor management, Experience in property management, Experience in marketplace operations, Organizational skills, Attention to detail, Comfortable making outbound calls, Ability to build relationships, Excellent written communication skills, Excellent verbal communication skills, Highly proactive, Resourceful, Ability to manage multiple priorities", "qualificationsPreferred" : "Experience working with contractors, Experience working with vendors, Experience working with service providers, Experience in home services, Experience in property management, Experience in hospitality, Experience in local marketplaces, Experience launching new markets, Experience building operational processes, Familiarity with CRM systems, Familiarity with vendor management systems", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "ABOUT CASA We believe owning a home should feel as special as the moments that take place within them. If our mission inspires you, we'd love to hear from you. ABOUT THE ROLE This is a hands-on role focused on building and maintaining Casa's vendor network. You'll spend much of your time identifying, recruiting, onboarding, and supporting service providers across a wide range of home service categories. You'll work closely with our Concierge and Operations teams to ensure we have reliable, high-quality vendor coverage wherever our members need support. This is not a traditional vendor management role overseeing a large established network. We're looking for someone excited to help build the systems, processes, and relationships that will allow Casa to scale. WHAT YOU'LL DO VENDOR SOURCING & RECRUITMENT - Source and recruit vendors across home service categories including plumbing, electrical, HVAC, appliance repair, landscaping, handyman services, cleaning, and more - Build vendor pipelines in existing and future markets - Conduct outreach via phone, email, referrals, and local research - Identify coverage gaps and proactively recruit providers to fill them - Support vendor acquisition efforts ahead of market launches VENDOR ONBOARDING - Own the vendor onboarding process from first conversation through activation - Collect and verify required documentation including insurance, licenses, W9s, and agreements - Ensure vendors understand Casa's expectations and operating procedures - Improve onboarding efficiency and reduce activation time VENDOR QUALITY & PERFORMANCE - Monitor vendor responsiveness, reliability, and service quality - Gather feedback from Concierge teams and members - Help develop vendor scorecards and performance tracking - Identify top-performing vendors and opportunities for improvement - Maintain accurate vendor records and profiles PROCESS IMPROVEMENT - Build repeatable workflows for sourcing, onboarding, and vendor management - Create documentation and SOPs - Maintain vendor databases and operational systems - Partner with Operations leadership to improve scalability and efficiency WHAT WE'RE LOOKING FOR - Experience in recruiting, vendor management, property management, marketplace operations, or a related field - Strong organizational skills and attention to detail - Comfortable making outbound calls and building relationships - Excellent written and verbal communication skills - Highly proactive and resourceful - Ability to manage multiple priorities in a fast-paced startup environment - Excited to build processes rather than simply follow them NICE TO HAVE - Experience working with contractors, vendors, or service providers - Experience in home services, property management, hospitality, or local marketplaces - Experience launching new markets or building operational processes - Familiarity with CRM or vendor management systems", "summaryDescription" : "Vendor Partnerships Coordinator (Home Services) at Casa. Skills: Vendor sourcing, Vendor recruitment, Vendor onboarding, Process building. Source vendors. Recruit vendors", "createdAt" : "2026-06-16T02:00:05.695", "lastUpdated" : "2026-06-16T13:12:32.594", "ingestTimestamp" : "2026-06-16T02:00:05.695", "mongoId" : "6a307efaf292fd229c05419a", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMax" : 25, "salaryBand" : "<30k", "hasSalary" : false, "allSkills" : [ "Documentation collection", "Documentation verification", "Vendor record maintenance", "Vendor profile maintenance", "Vendor sourcing", "Vendor recruitment", "Vendor onboarding", "Process building", "Vendor acquisition", "Vendor performance", "Process improvement", "Market expansion", "Home service categories", "Home services", "Property management", "Local marketplaces" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 454.72092, "hasLocation" : true, "hasGeo" : false, "llmIndustry" : "Real Estate", "llmIndustryConfidence" : 0.92 }, { "id" : "69d059fd2beec4dd3dbf3763", "title" : "Human Services Coordinator", "company" : "Department of Mental Health", "industry" : "Government", "salary" : { "min" : 58000.0, "max" : 85000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Human Services Coordinator in Springfield, United States, adjusted for the Healthcare industry." }, "location" : "Massachusetts-Springfield", "locations" : [ "Massachusetts-Springfield", "Community and Social Services", "Department of Mental Health, Full-time, Full-time" ], "timestamp" : "2026-06-15T10:10:27.054", "fingerprint" : "57fd8282eddd5d584c6e520d3a722cb3f73e6dd1be9fe9260872682eaa1d25d3", "source" : "taleo", "language" : "en", "applyUrl" : "https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=1075477", "externalId" : "1075477", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Springfield", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.1018764,-72.5886727" } ], "locationText" : "Springfield, Massachusetts, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Service coordination", "Client advocacy", "Needs assessment", "Report writing", "Case management" ], "hardSkillsList" : [ "Psychosocial assessment", "Counseling principles", "Interviewing techniques", "Report writing" ], "hardSkills" : [ { "name" : "Psychosocial assessment", "level" : "intermediate" }, { "name" : "Counseling principles", "level" : "intermediate" }, { "name" : "Interviewing techniques", "level" : "intermediate" }, { "name" : "Report writing", "level" : "intermediate" } ], "majorSkills" : "Case management, Client advocacy, Service coordination", "majorSkillsList" : [ "Case management", "Client advocacy", "Service coordination" ], "domainKnowledge" : "Mental health disorders; Community treatment; Seriously mentally ill; Seriously emotionally disturbed; DMH regulations; DMH guidelines", "domainList" : [ "mental-health-disorders", "community-treatment", "seriously-mentally-ill", "seriously-emotionally-disturbed", "dmh-regulations", "dmh-guidelines" ], "domainSpecificKnowledge" : [ "Mental health disorders", "Community treatment", "Seriously mentally ill", "Seriously emotionally disturbed", "DMH regulations", "DMH guidelines" ], "toolProficiency" : [ "Microsoft Office", "Outlook", "Word", "Excel" ], "documentationSkills" : "Comprehensive Assessment; Individual Service Plan; Individual Risk Management plan; Report writing", "continuousLearning" : "Trainings; Seminars; Conferences; Academic courses", "specialRequirements" : "Travel required, Valid driver's license", "qualificationsBasic" : "3 years experience in human services, Knowledge of psychosocial problems, Knowledge of counseling principles, Familiarity with mental illness programs, Understanding of interviewing techniques, Knowledge of report writing methods", "qualificationsPreferred" : "Effective interpersonal skills, Ability to listen well, Ability to relate to others, Demonstrate sensitivity and respect, Commitment to serving diverse population, Cultural competence and sensitivity, Work with wide range of constituencies, Diplomacy and tact, Bilingual or multilingual fluency", "remoteFriendly" : false, "rawDescription" : "The Department of Mental Health (DMH) is seeking qualified professionals for the position of Human Services Coordinator to promote services that are clinically appropriate, least restrictive and delivered close to home. The services are designed to be strength-based, recovery-oriented and culturally/linguistically competent. The selected candidate advocates for client’s services and planning activities with all community providers, agencies, families, court systems, employers and significant others in order to ensure that client’s needs and wishes are recognized and respected. The Case Manager carries a caseload of assigned clients and helps clients locate and maintain: housing, benefits/entitlements, healthcare providers, vocational services, DMH contracted community supports, socialization and community engagement opportunities and transportation to support a client’s recovery goals and successful tenure in the community. Please Note : This is a full-time, 40 hours per week position and the incumbent will work a schedule from 8:30 a.m. to 5:00 p.m. Days off are Saturday and Sunday. Duties and Responsibilities (these are a general summary and not all inclusive): · Assists in discharge planning and service coordination for clients who are hospitalized, homeless, incarcerated and other settings to transition smoothly to the community. · Develops and drafts a Comprehensive Assessment (CA), Individual Service Plan (ISP) and an Individual Risk Management (IRM) plan to support and ensure needs are addressed in a comprehensive and appropriate manner. · Provides information, referral and short-term linkage services to those who are not DMH eligible, or those eligible on a waiting list for services. · Links clients with appropriate agencies and organizations to meet client’s needs identified through the ISP process and ensures that necessary services are provided in the least restrictive environment. · Offers input regarding assessment of client’s strengths and needs to supervisor or other clinical service staff in order to facilitate appropriate client care across all Area services. · Ensures a helping and supportive relationship with clients, their families and significant others in order to encourage clients to function as independently as possible. · Establishes working relationships with service providers and acts as the contact to resolve issues related to the provision of services as described in the client’s ISP. · Prepares consultation materials for presentations and follows up on relevant recommendations. · Assists with needs and means evaluations of Adult Request for Service Applications in accordance with criteria specified in DMH regulations and guidelines. · Attends case management staff meetings, ongoing and regular weekly supervision meetings, clinical reviews, staff meetings and relevant trainings sessions, seminars, conferences and academic courses in order to maintain and improve current knowledge of community treatment of the long term, seriously mentally ill, or seriously emotionally disturbed. · Provides or ensures that DMH contracted program staff provide life management supports as needed such as assisting clients with placements, monitoring appointments with medical/mental health providers; arranges transportation when necessary and finding appropriate housing. · Identifies gaps in services and other system problems via participation in the Quality Improvement and Utilization processes for case management in order to maintain professional standards of client care within the Case Management Program. Required Qualifications: · Demonstrated knowledge of psychosocial problems of those with mental/emotional disorders and the types and symptoms. · Knowledge of the principles, practices and techniques of counseling. · Familiarity with the types of programs and services available to individuals living with mental illness. · General understanding of interviewing techniques. · Knowledge of methods of general report writing with the ability to assess case management process and results. Preferred Qualifications: · Strong and effective interpersonal skills, including the ability to listen well, relate to others and demonstrate sensitivity and respect for individuals. · Demonstrated commitment to serving a diverse population with cultural competence and sensitivity, as well as the ability to work with a wide range of constituencies with diplomacy and tact. · Proficiency in Microsoft Office applications including Outlook, Word, and Excel. · Given the population served, bilingual or multilingual fluency. Working Conditions: This position travels to meet with clients and family members outside the office in various settings such as homes, hospitals, programs and other accessible community settings. Candidates will need access to a reliable motor vehicle for transportation. DMH Mission Statement: The Department of Mental Health assures and provides access to services and support to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research. Pre-Hire Process: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines, Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests For questions regarding this requisition, please contact Employment & Staffing at 1 (800) 510-4122, Option 4. First consideration will be given to those applicants that apply within the first 14 days. Applicants must have (A) at least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work or (B) any equivalent combination of the required experience and substitutions below. Substitutions: I. A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience. Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment. Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required. Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Human Services Coordinator I", "summaryDescription" : "Human Services Coordinator at Department of Mental Health. Skills: Case management, Client advocacy, Service coordination", "createdAt" : "2026-06-14T09:43:01.093", "lastUpdated" : "2026-06-15T10:10:27.054", "ingestTimestamp" : "2026-06-14T09:43:01.093", "mongoId" : "69d059fd2beec4dd3dbf3763", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 58000, "salaryAnnualMax" : 85000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Psychosocial assessment", "Counseling principles", "Interviewing techniques", "Report writing", "Case management", "Client advocacy", "Service coordination", "Needs assessment", "Mental health disorders", "Community treatment", "Seriously mentally ill", "Seriously emotionally disturbed", "DMH regulations", "DMH guidelines", "Microsoft Office", "Outlook", "Word", "Excel" ], "skillCount" : 18, "jobCategory" : "general", "jobSubcategory" : "general", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 454.54855, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.92 }, { "id" : "6a3054bdf292fd229cf1a45e", "title" : "Client Services Specialist (India)", "company" : "Veremark", "industry" : "Human Resources", "salary" : { "min" : 750000.0, "max" : 1250000.0, "currency" : "INR", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Client Services Specialist in Bengaluru, India, adjusted for the SaaS industry and company size." }, "location" : "Bengaluru, KA, IN", "locations" : [ "Bengaluru", "KA", "IN" ], "timestamp" : "2026-06-16T09:53:39.088", "fingerprint" : "c4cf9810b3107a160c7a86b7ce048a195be0e383a58757d6e0262da72b55c0c8", "source" : "smartrecruiters", "language" : "en", "applyUrl" : "https://jobs.smartrecruiters.com/Veremark/744000132161682-client-services-specialist-india-contract", "externalId" : "744000132161682", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Bengaluru", "state" : "Karnataka", "country" : "India", "continent" : "as", "source" : "llm", "workMode" : "onsite", "geo" : "12.9767936,77.5900820" } ], "locationText" : "Bengaluru, Karnataka, India", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "experienceMaxYears" : 5, "experienceLevel" : "mid", "professionalSkills" : [ "Client onboarding" ], "majorSkills" : "Client relationship management", "majorSkillsList" : [ "Client relationship management" ], "coreResponsibilities" : "Manage assigned top tier clients, Ensure cases do not age beyond 45 days, Act as a strategic partner, Manage client inquiries efficiently, Provide premium support, Ensure timely completion of candidate onboarding, Oversee all T0 to T1 cases, Handle client inquiries with 2hr FRT, Expedite requests with high level of service, Proactively manage candidate start dates, Host regular calls with clients, Review status of open checks, Address client concerns or questions, Conduct monthly audits on 2% of cases, Identify process errors, Document audit findings, Provide insights to Account Management team, Support QBRs for T0 and T1 accounts, Meet proactivity based KPIs, Maintain NPS levels", "teamCollaboration" : "Support Account Management team", "domainKnowledge" : "Background screening industry", "domainList" : [ "background-screening-industry" ], "domainSpecificKnowledge" : [ "Background screening industry" ], "communicationSkills" : "Client meetings", "documentationSkills" : "Document findings in reports", "problemSolvingSkills" : "Problem solving skills", "outcomesObjectives" : "Ensure no more than 5% of cases age beyond 45 days; Meet proactivity based KPIs on a monthly basis; Maintain NPS levels", "qualificationsBasic" : "Experience building relationships with B2B clients, Ability to think long-term and strategically, Good problem solving skills, Able to prioritise", "qualificationsPreferred" : "Knowledge within the background screening industry is a plus", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "Veremark is a remote-first HR tech scale-up on a mission to help the world trust faster. We started with background and reference checking, pioneering an entirely new approach through Verepass - a blockchain solution which facilitates instant verification by enabling candidates to own, manage, and share their securely-held and verified career credentials. We have recently launched our second product - a Whistleblowing platform with end-to-end encryption enabling employees to report issues safely and anonymously. But this is just the beginning. Join us and become part of the journey using technology to help the world trust faster. General Description: The Client Services Specialist will be responsible for proactively managing an assigned set of top tier (tier 0 and tier 1) clients to ensure that no more than 5% of the cases age beyond 45 days and act as a strategic partner to their business. This role requires efficiently managing any assigned client inquiries and requests for expedited services, providing high-touch, premium support and ensuring timely completion of candidate onboarding to meet client deadlines. Key Responsibilities: * Effectively manage and oversee all T0 to T1 cases assigned for comprehensive client * support. * Handle client inquiries with a 2hr FRT and expedite requests with a high level of service. * Proactively manage candidate start dates to guarantee timely onboarding. * Host regular calls with clients to review the status of open checks and address any * concerns or questions. * Conduct monthly audits on a minimum of 2% of cases to identify process errors, * documenting findings in reports for the Head of Service Delivery. * Provide insights and support to the Account Management team for all Quarterly * Business Reviews (QBR) or reporting associated with T0 and T1 accounts. * Meet proactivity based KPIs on a monthly basis whilst maintaining NPS levels ## Qualifications We’re ideally looking for: * Experience in building relationship with B2B clients * Ability to think long-term and strategically * Good problem solving skills * Able to prioritise * Knowledge within the background screening industry is a plus ## Additional Information We are an all-remote organisation with ~200+ people spread across the world. We value Trust, Integrity, Data and Experience in everything we do - from the way we collaborate to the products we create. We’re focused on transforming the industry while partnering with many of the leading technology platforms in the People & Talent ecosystem. And we’re growing fast. Having recently been ranked in Deloitte’s Tech Fast 50 for the second year running, we’re looking for brilliant people, fast thinkers and passionate change-drivers to join our expanding team.", "summaryDescription" : "Client Services Specialist (India) at Veremark. Skills: Client relationship management. Manage assigned top tier clients. Ensure cases do not age beyond 45 days", "postedDate" : "2026-06-15T10:15:44.000", "createdAt" : "2026-06-15T23:44:50.494", "lastUpdated" : "2026-06-16T09:53:39.088", "ingestTimestamp" : "2026-06-15T23:44:50.494", "mongoId" : "6a3054bdf292fd229cf1a45e", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "200k+", "hasSalary" : false, "allSkills" : [ "Client relationship management", "Client onboarding", "Background screening industry" ], "skillCount" : 3, "jobCategory" : "sales", "jobSubcategory" : "customer_success", "seniorityLevel" : "Mid", "dataQualityScore" : 1.0, "_score" : 452.7123, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "SaaS", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2ca3b574d8ee00a09ad152", "title" : "Customer Service Delivery Advocate", "company" : "Carvana", "industry" : "Retail", "salary" : { "min" : 18.0, "max" : 20.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Austin, TX, United States", "locations" : [ "Austin", "TX", "United States" ], "certifications" : [ "Notary", "Chauffeur's license", "Vehicle Verifier license", "DOT Medical Card" ], "timestamp" : "2026-06-15T10:01:39.265", "fingerprint" : "15600818e67bd0b051febe364f8d10d0b7e13cd84338ada02e1db9519652783e", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.carvana.com/careers/apply?gh_jid=8001467", "externalId" : "8001467", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Austin", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "30.2711286,-97.7436995" } ], "locationText" : "Austin, Texas, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "professionalSkills" : [ "Customer service", "Sales processes", "Revenue generation", "Deal closure", "Client relationships" ], "hardSkillsList" : [ "Physical demanding tasks", "Loading/unloading vehicles", "Vehicle inspection", "Customer paperwork", "Driving record maintenance", "Physical activity", "Reading English", "Writing English", "Speaking English", "Understanding English", "High movement", "Low movement", "Reaching with arms", "Twisting", "Kneeling", "Crouching", "Climbing", "Balancing", "Squatting", "Grasping", "Carrying", "Lifting", "Pushing", "Pulling", "Visual acuity", "Manual dexterity" ], "softSkillsList" : [ "Energetic" ], "hardSkills" : [ { "name" : "Physical demanding tasks", "level" : "intermediate" }, { "name" : "Loading/unloading vehicles", "level" : "intermediate" }, { "name" : "Vehicle inspection", "level" : "intermediate" }, { "name" : "Customer paperwork", "level" : "intermediate" }, { "name" : "Driving record maintenance", "level" : "intermediate" }, { "name" : "Physical activity", "level" : "intermediate" }, { "name" : "Reading English", "level" : "intermediate" }, { "name" : "Writing English", "level" : "intermediate" }, { "name" : "Speaking English", "level" : "intermediate" }, { "name" : "Understanding English", "level" : "intermediate" }, { "name" : "High movement", "level" : "intermediate" }, { "name" : "Low movement", "level" : "intermediate" }, { "name" : "Reaching with arms", "level" : "intermediate" }, { "name" : "Twisting", "level" : "intermediate" }, { "name" : "Kneeling", "level" : "intermediate" }, { "name" : "Crouching", "level" : "intermediate" }, { "name" : "Climbing", "level" : "intermediate" }, { "name" : "Balancing", "level" : "intermediate" }, { "name" : "Squatting", "level" : "intermediate" }, { "name" : "Grasping", "level" : "intermediate" }, { "name" : "Carrying", "level" : "intermediate" }, { "name" : "Lifting", "level" : "intermediate" }, { "name" : "Pushing", "level" : "intermediate" }, { "name" : "Pulling", "level" : "intermediate" }, { "name" : "Visual acuity", "level" : "intermediate" }, { "name" : "Manual dexterity", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Energetic" } ], "majorSkills" : "Customer delivery, Vehicle handling, Paperwork completion", "majorSkillsList" : [ "Customer delivery", "Vehicle handling", "Paperwork completion" ], "coreResponsibilities" : "Deliver vehicles to customers, Load/unload vehicles onto hauler, Inspect car-hauler, Complete customer paperwork, Include thorough notes, Drive safely, Maintain clean driving record", "domainKnowledge" : "Used automotive retail; CMV Driver Qualification", "domainList" : [ "used-automotive-retail", "cmv-driver-qualification" ], "domainSpecificKnowledge" : [ "Used automotive retail", "CMV Driver Qualification" ], "toolProficiency" : [ "Customer tracking system" ], "continuousLearning" : "Tuition reimbursement; Student loan repayment", "specialRequirements" : "Physically demanding tasks, Inclement weather exposure, Extended periods standing/walking, Requires high/low movement, Lifting up to 50lbs, Work 11am - 9pm, Available 7 days a week", "qualificationsBasic" : "2 years customer-facing experience, Obtain Notary within 90 days, Satisfy DMV/title access requirements, Valid driver's license, At least 21 years of age, Pass drug test, Obtain DOT Medical Card", "qualificationsPreferred" : "Chauffeur's license (IL, MI, LA, MO), Vehicle Verifier license (CA)", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U. S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $18-$20 hourly Starting Pay: $18/hr At 3 Months: $18.50/hr At 6 Months: $19/hr In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements. * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”", "summaryDescription" : "Customer Service Delivery Advocate at Carvana. Skills: Customer delivery, Vehicle handling, Paperwork completion. Deliver vehicles to customers. Load/unload vehicles onto hauler", "postedDate" : "2026-06-14T09:01:46.932", "createdAt" : "2026-06-14T09:01:46.932", "lastUpdated" : "2026-06-15T10:01:39.265", "ingestTimestamp" : "2026-06-14T09:01:46.932", "mongoId" : "6a2ca3b574d8ee00a09ad152", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryAnnualMax" : 41600, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Physical demanding tasks", "Loading/unloading vehicles", "Vehicle inspection", "Customer paperwork", "Driving record maintenance", "Physical activity", "Reading English", "Writing English", "Speaking English", "Understanding English", "High movement", "Low movement", "Reaching with arms", "Twisting", "Kneeling", "Crouching", "Climbing", "Balancing", "Squatting", "Grasping", "Carrying", "Lifting", "Pushing", "Pulling", "Visual acuity", "Manual dexterity", "Energetic", "Customer delivery", "Vehicle handling", "Paperwork completion", "Customer service", "Sales processes", "Revenue generation", "Deal closure", "Client relationships", "Used automotive retail", "CMV Driver Qualification", "Notary", "Chauffeur's license", "Vehicle Verifier license", "DOT Medical Card", "Customer tracking system" ], "skillCount" : 42, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 451.98242, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "69fc49954c40e2acd1a829a5", "title" : "Surgical Services Coordinator", "industry" : "Healthcare", "salary" : { "min" : 58000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Surgical Services Coordinator in Tampa, FL, adjusted for the healthcare industry and full-time employment." }, "location" : "United States-Florida-Tampa", "locations" : [ "United States-Florida-Tampa", "
USF Health South Tampa Center (AMGSTC)
2 Tampa General Circle

Tampa, 33606

" ], "timestamp" : "2026-06-16T02:51:41.871", "fingerprint" : "e1980856003a39fd541f96ee33694573923c7c2e8d9286e0b34f400800575ce4", "source" : "taleo", "language" : "en", "applyUrl" : "https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=678490", "externalId" : "678490", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tampa", "state" : "Florida", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "27.9449854,-82.4583107" } ], "locationText" : "Tampa, Florida, United States", "minimumEducation" : "High School Diploma or Equivalent", "experienceMinYears" : 1, "professionalSkills" : [ "Care coordination", "Schedule optimization", "Template management" ], "hardSkillsList" : [ "Authorization processing", "Co-pay collection", "Surgery scheduling" ], "hardSkills" : [ { "name" : "Authorization processing", "level" : "intermediate" }, { "name" : "Co-pay collection", "level" : "intermediate" }, { "name" : "Surgery scheduling", "level" : "intermediate" } ], "majorSkills" : "Surgical services coordination, Patient scheduling, Revenue cycle operations", "majorSkillsList" : [ "Surgical services coordination", "Patient scheduling", "Revenue cycle operations" ], "coreResponsibilities" : "Coordinate clinical encounters, Facilitate patient needs, Ensure optimized clinic schedule, Manage provider templates, Work with Medical Assistants, Facilitate authorization notification, Facilitate co-pay collection, Coordinate all surgical services activities, Schedule and reschedule surgeries, Complete orders for surgeries, Track orders through completion, Track provider schedule, Assign operating room blocks, Maintain patient experience, Maintain patient safety, Follow emergency clinical policies", "teamCollaboration" : "Work with Revenue Cycle Operations; Work with Medical Assistants", "domainKnowledge" : "Surgical services; Clinical policies; Clinical protocols", "domainList" : [ "surgical-services", "clinical-policies", "clinical-protocols" ], "domainSpecificKnowledge" : [ "Surgical services", "Clinical policies", "Clinical protocols" ], "documentationSkills" : "Clinical documentation", "outcomesObjectives" : "Maximize number of surgeries", "qualificationsBasic" : "High School Diploma or Equivalent, 1-2 years experience in a clinical setting", "qualificationsPreferred" : "Background in medical field", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Coordinate the clinical encounters of patients, including clinical appointments, authorizations and surgery scheduling. Will serve as primary administrative contact for patients, facilitating patient needs with care team. Ensures optimized clinic schedule for providers, including template management, guidelines and working with Medical Assistants to ensure patients are scheduled appropriately. Works closely with Revenue Cycle Operations to facilitate both authorization and co-pay/co-insurance notification and collection. Required: High School Diploma or Equivalent Work Experience and Additional Information • Minimum 1-2 years’ experience in a clinical setting - Required • Background in medical field, e.g. MA, etc. – Preferred Key Accountabilities • Coordinates all surgical services activities, including referral coordination, working closely with Revenue Cycle Operations to facilitate both authorizations and co-pay/co-insurance notification and collection, scheduling and rescheduling (canceling of a clinic day or Surgery/Procedural day), up through surgery completion to ensure there are no gaps that will impact surgical timing • Complete any orders needed for surgeries and/or procedures and track the orders (labs, testing, etc.) and schedules through completion • Track and maintain the providers’ schedule in respect to the surgery’s and/or procedures and assign allocated operating room blocks to maximize the number of surgeries • Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care Tampa", "summaryDescription" : "Surgical Services Coordinator. Skills: Surgical services coordination, Patient scheduling, Revenue cycle operations. Coordinate clinical encounters. Facilitate patient needs", "createdAt" : "2026-06-14T19:40:02.322", "lastUpdated" : "2026-06-16T02:51:41.871", "ingestTimestamp" : "2026-06-14T19:40:02.322", "mongoId" : "69fc49954c40e2acd1a829a5", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 58000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Authorization processing", "Co-pay collection", "Surgery scheduling", "Surgical services coordination", "Patient scheduling", "Revenue cycle operations", "Care coordination", "Schedule optimization", "Template management", "Surgical services", "Clinical policies", "Clinical protocols" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.5555556, "_score" : 449.73422, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "69d059fd2beec4dd3dbf3745", "title" : "Human Services Coordinator", "company" : "Department of Developmental Services", "industry" : "Government", "salary" : { "min" : 58000.0, "max" : 78000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-level Human Services Coordinator in Northampton, United States, adjusted for the government industry." }, "location" : "Massachusetts-Northampton", "locations" : [ "Massachusetts-Northampton", "Community and Social Services", "Department of Developmental Services, Full-time, Full-time" ], "timestamp" : "2026-06-15T13:42:24.063", "fingerprint" : "00f5b6de367ac8eba22162c0b867ec2e2d395a4c02183b6bea3c862b6e1d4f86", "source" : "taleo", "language" : "en", "applyUrl" : "https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=1080655", "externalId" : "1080655", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Northampton", "state" : "Massachusetts", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "42.3178989,-72.6311006" } ], "locationText" : "Northampton, Massachusetts, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Talent management", "Employee relations", "Organizational development", "Case management", "Service coordination", "Advocacy" ], "hardSkillsList" : [ "Service monitoring", "Crisis intervention" ], "hardSkills" : [ { "name" : "Service monitoring", "level" : "intermediate" }, { "name" : "Crisis intervention", "level" : "intermediate" } ], "majorSkills" : "Human services, Service coordination, Individual Service Plan", "majorSkillsList" : [ "Human services", "Service coordination", "Individual Service Plan" ], "coreResponsibilities" : "Coordinate Individual Service Plan development, Monitor service implementation, Arrange support services, Maintain communication with community services, Maintain outreach with state agencies, Support individuals to identify supports, Support families to identify supports, Monitor supports, Visit service settings, Meet with individuals, Observe support firsthand, Make regular contact with individuals, Monitor safety, Monitor well-being, Provide advocacy, Facilitate team monitoring, Maintain individual's records, Maintain computer databases, Maintain contact with individuals, Maintain contact with service providers, Maintain contact with families, Arrange crisis intervention, Provide crisis intervention, Assess needs, Make recommendations for follow up planning, Provide information to supervisor, Provide information to management team, Engage in Participant Directed Services", "teamCollaboration" : "Provider agencies; Stakeholder groups; Area Office Management Team", "domainKnowledge" : "Intellectual disabilities; Developmental disabilities; Autism Spectrum Disorder; Waiver eligibility", "domainList" : [ "intellectual-disabilities", "developmental-disabilities", "autism-spectrum-disorder", "waiver-eligibility" ], "domainSpecificKnowledge" : [ "Intellectual disabilities", "Developmental disabilities", "Autism Spectrum Disorder", "Waiver eligibility" ], "toolProficiency" : [ "Computer databases" ], "specialRequirements" : "Travel may be required, Valid motor vehicle license", "qualificationsBasic" : "3 years human services experience, 3 years social work experience, Valid driver's license", "qualificationsPreferred" : "Bachelor's degree in related field", "remoteFriendly" : false, "workSiteFlexibility" : "Flexible", "rawDescription" : "The Department of Developmental Services (DDS) is excited to offer a career growth opportunity to a motivated and talented individual for the Human Services Coordinator I (HSC I) position in the Franklin/Hampshire Area Office (serving Franklin and Hampshire Counties). The Human Service Coordinator I is the primary contact for individuals and families served by the Department and are expected to effectively represent the Area Office by building respectful and collaborative partnerships with individuals, families, guardians, provider agencies and other stakeholder groups involving the work of the Area Office and Department. The HSC I coordinates and facilitates the development of Individual Service Plan (ISP) for individuals on assigned caseload, as well as monitors the implementation of services provided by DDS funded residential, day and support program providers. The HSC I ensures individuals on caseload receive appropriate services through arranging, organizing, and coordinating the Department of Developmental Services funded and generic support services in response to individual’s needs, while maintaining communication and outreach with community services and other state agencies. Adult Service Coordinators support DDS eligible Individuals (and their families) to identify, and access needed supports and the mechanism by which those supports will be arranged. The choice between traditional and non-traditional supports, waiver eligibility and other factors are all part of this role. The Adult Service Coordinator keeps in regular touch with the individual to ensure the supports they are receiving are meeting their needs - this includes visits to the service setting to meet with the individual and observe their support firsthand. For those who receive no or limited DDS funded supports the Service Coordinator makes regular contact to ensure the individual is continuing to do well and has no outstanding support needs for supports from DDS. Additional HSC I responsibilities include, but are not limited to, the following: Monitoring the safety and well-being of assigned individuals Providing advocacy in human, civil and legal rights Facilitating team meetings; monitoring follow-through on team recommendations while maintaining individual’s records and relevant computer databases Maintaining regular and consistent contact with individuals, service providers and families. The HSC I will arrange and/or provide crisis intervention for individuals as needed; assessing needs and making recommendations for follow up planning, as well as providing information to supervisor and other members of the Area Office Management Team. This position will perform other related duties which may include individuals engaged in Participant Directed Services. Please Note: This is Full-time, 37.5 hour position. Shift: 9:00am - 5:00pm Days Off: Saturday and Sunday Flexibility required to meet the needs of the Area Office. About the Department of Developmental Services: The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government. For more information about our agency and programs visit: www.mass.gov/dds Pre-Hire Process: Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website. Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Recommended candidates must successfully complete pre-employment screening which includes: Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests For technical help with Mass Careers , including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance. For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4. First consideration will be given to those applicants that apply within the first 14 days. Applicants must have (A) at least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work or (B) any equivalent combination of the required experience and substitutions below. Substitutions: I. A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience. Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment. Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required. Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Human Services Coordinator I", "summaryDescription" : "Human Services Coordinator at Department of Developmental Services. Skills: Human services, Service coordination, Individual Service Plan. Coordinate Individual Service Plan development. Monitor service implementation", "createdAt" : "2026-06-14T06:05:08.918", "lastUpdated" : "2026-06-15T13:42:24.063", "ingestTimestamp" : "2026-06-14T06:05:08.918", "mongoId" : "69d059fd2beec4dd3dbf3745", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 58000, "salaryAnnualMax" : 78000, "salaryBand" : "50k-75k", "hasSalary" : true, "allSkills" : [ "Service monitoring", "Crisis intervention", "Human services", "Service coordination", "Individual Service Plan", "Talent management", "Employee relations", "Organizational development", "Case management", "Advocacy", "Intellectual disabilities", "Developmental disabilities", "Autism Spectrum Disorder", "Waiver eligibility", "Computer databases" ], "skillCount" : 15, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.7777778, "_score" : 449.64716, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Government", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c6b5774d8ee00a09116b6", "title" : "Employee Services Coordinator", "company" : "BAYADA Home Health Care", "industry" : "Healthcare", "salary" : { "min" : 20.0, "max" : 24.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Assistive Care - State Programs - Office", "locations" : [ "Assistive Care - State Programs - Office", "Office" ], "timestamp" : "2026-06-15T12:25:52.091", "fingerprint" : "9606322da68ab00b9780af3171330047f1082a67afb307bdf40f6b2b19c587e2", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/bayada/jobs/8587732002", "externalId" : "8587732002", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Harrisburg", "state" : "Pennsylvania", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "40.2663107,-76.8861122" } ], "locationText" : "Harrisburg, Pennsylvania, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "Bachelor's", "professionalSkills" : [ "Interpersonal skills", "Communication skills", "Organizational skills" ], "hardSkillsList" : [ "File management", "Documentation accuracy", "Onboarding processes", "Compliance management", "Labor postings" ], "hardSkills" : [ { "name" : "File management", "level" : "intermediate" }, { "name" : "Documentation accuracy", "level" : "intermediate" }, { "name" : "Onboarding processes", "level" : "intermediate" }, { "name" : "Compliance management", "level" : "intermediate" }, { "name" : "Labor postings", "level" : "intermediate" } ], "majorSkills" : "Talent management, Employee relations, HR processes, Organizational development", "majorSkillsList" : [ "Talent management", "Employee relations", "HR processes", "Organizational development" ], "coreResponsibilities" : "Answer phone calls, Direct phone calls, Take messages, Greet visitors, Support personnel file management, Maintain documentation accuracy, Assist with onboarding, Assist with hiring processes, Ensure compliance, Coordinate training programs, Schedule training, Manage training materials, Coordinate skills practice, Maintain labor postings, Update labor postings, Perform additional duties", "domainKnowledge" : "Home Health Aide", "domainList" : [ "home-health-aide" ], "domainSpecificKnowledge" : [ "Home Health Aide" ], "toolProficiency" : [ "Microsoft Word", "Microsoft Excel", "Microsoft Outlook" ], "communicationSkills" : "Professional communication", "documentationSkills" : "Employment documentation", "qualificationsBasic" : "Bachelor's degree, Microsoft Office proficiency, Basic computer proficiency", "qualificationsPreferred" : "Healthcare experience preferred", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Employee Services Coordinator BAYADA Home Health Care is currently seeking an Employee Services Coordinator to join our Assistive Care State Programs Home Care office in Harrisburg, PA. The Employee Services Coordinator (ESC) plays a vital role in supporting both current and prospective field employees. This position ensures that all onboarding, compliance, and employment documentation processes are completed efficiently, accurately, and with a strong focus on service and employee experience. The ESC is also responsible for managing high-volume administrative workflows related to hiring, onboarding, retention, and overall field employee engagement. Schedule: Monday–Friday, 8:30 AM – 5:00 PM in office Key Responsibilities: Answer and direct incoming phone calls, take messages, and greet visitors professionally Support and maintain personnel file management and documentation accuracy Assist with onboarding and hiring processes from application through start date as needed Ensure compliance with all required employment documentation and workflows Support coordination and execution of Home Health Aide training programs, including scheduling, materials management, and skills practice coordination Maintain and update required federal and state labor postings Perform additional duties as assigned by supervisor Qualifications: Bachelor’s degree preferred; relevant experience will be considered in lieu of a degree Healthcare experience preferred Proficiency in Microsoft Office applications (Word, Excel, Outlook) Strong interpersonal and communication skills Excellent organizational skills and attention to detail Basic computer proficiency required to perform job functions Demonstrates BAYADA Home Health Care Core Values: Compassion, Excellence, and Reliability BAYADA Offers: Base Pay: $20-$24 / hour depending on qualifications BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program To learn more about BAYADA Benefits, click here #LIRX As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.", "summaryDescription" : "Employee Services Coordinator at BAYADA Home Health Care. Skills: Talent management, Employee relations, HR processes, Organizational development. Answer phone calls. Direct phone calls", "postedDate" : "2026-06-14T08:39:30.067", "createdAt" : "2026-06-14T08:39:30.067", "lastUpdated" : "2026-06-15T12:25:52.091", "ingestTimestamp" : "2026-06-14T08:39:30.067", "mongoId" : "6a2c6b5774d8ee00a09116b6", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41600, "salaryAnnualMax" : 49920, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "File management", "Documentation accuracy", "Onboarding processes", "Compliance management", "Labor postings", "Talent management", "Employee relations", "HR processes", "Organizational development", "Interpersonal skills", "Communication skills", "Organizational skills", "Home Health Aide", "Microsoft Word", "Microsoft Excel", "Microsoft Outlook" ], "skillCount" : 16, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 443.5759, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2c909b74d8ee00a0980d35", "title" : "Services Coordinator", "company" : "MidPen Housing", "industry" : "Non-profit housing", "salary" : { "min" : 24.0, "max" : 27.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Menlo Park, California, United States", "locations" : [ "Menlo Park", "California", "United States", "Menlo Park", "California", "United States", "East Palo Alto", "California", "United States" ], "timestamp" : "2026-06-15T06:23:35.914", "fingerprint" : "79862dda8e3b8d7019d256c855bcff9f01cb1831277215bc90a449b69c4bcf64", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/midpenhousing/jobs/4281693009", "externalId" : "4281693009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Menlo Park", "state" : "California", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "37.4519671,-122.1779920" } ], "locationText" : "Menlo Park, California, United States", "professionalSkills" : [ "Community building", "Relationship building", "Asset building", "Rental assistance", "Service delivery" ], "hardSkillsList" : [ "Crisis intervention", "Mandated reporting", "Needs assessments", "Record keeping", "Timely reporting" ], "softSkillsList" : [ "Customer service", "Discretion", "Problem-solving", "Attention to detail", "Organizational skills" ], "hardSkills" : [ { "name" : "Crisis intervention", "level" : "intermediate" }, { "name" : "Mandated reporting", "level" : "intermediate" }, { "name" : "Needs assessments", "level" : "intermediate" }, { "name" : "Record keeping", "level" : "intermediate" }, { "name" : "Timely reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Customer service" }, { "name" : "Discretion" }, { "name" : "Problem-solving" }, { "name" : "Attention to detail" }, { "name" : "Organizational skills" } ], "majorSkills" : "Resident services, Community outreach, Program facilitation", "majorSkillsList" : [ "Resident services", "Community outreach", "Program facilitation" ], "coreResponsibilities" : "Facilitate educational programs, Facilitate wellness programs, Facilitate asset-building programs, Lead after-school programs, Lead summer programs, Support ESL programs, Support health workshops, Support food distribution, Support financial training, Support rental assistance, Lead outreach, Lead community events, Foster relationships, Foster welcoming environment, Deliver onsite programs, Ensure compliance with standards, Ensure compliance with regulations, Conduct outreach, Promote resident services, Prepare documentation, Submit documentation, Provide crisis intervention, Follow mandated reporting procedures, Support partnership goals, Communicate improvement needs, Collaborate with agencies, Monitor partner service delivery, Assist with needs assessments, Follow-up on actions, Participate in property plan development, Respond to resident needs, Provide customer service, Maintain accurate records, Ensure timely reporting, Participate in team meetings, Participate in trainings, Keep supervisor informed, Foster collaboration with Property Management, Foster collaboration with colleagues", "teamCollaboration" : "Property Management; Colleagues", "domainKnowledge" : "Affordable housing; Resident services", "domainList" : [ "affordable-housing", "resident-services" ], "domainSpecificKnowledge" : [ "Affordable housing", "Resident services" ], "toolProficiency" : [ "Outlook", "OneDrive", "Teams", "Zoom", "Salesforce", "Microsoft Office Suite" ], "communicationSkills" : "Reading; Writing; Verbal communication; Cross-language communication", "documentationSkills" : "Record keeping; Reporting", "continuousLearning" : "Employee Education Reimbursement Program; Team trainings", "problemSolvingSkills" : "Problem-solving", "qualificationsBasic" : "1 year experience families, 1 year experience adults, 1 year experience youth, 1 year experience diverse population, 1 year experience youth 5-12, 1 year experience elderly support, 1 year experience program implementation, 1 year experience service coordination, Bilingual English Spanish required", "qualificationsPreferred" : "Progress towards 2-year college degree, Progress towards 4-year college degree, Experience collaborating with local service providers", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "About MidPen At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect. We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity. MidPen is, once again, proud to be certified as an official Great Place to Work® in 2025. Property Name: Gateway Rising, Woodlands Newell, Willow Terrace Property Type: Family Services Coordinator I The Services Coordinator I facilitates educational, wellness, and asset-building programs for MidPen residents, including after-school and summer programs, ESL support, health workshops, food distribution, financial training, and rental assistance. The role also leads outreach and community events by fostering relationships and a welcoming environment to help new residents build lasting connections. Responsibilities Deliver onsite programs and ensure compliance with standards and regulations. Conduct outreach (door-to-door, phone, email) to promote resident services. Prepare and submit required documentation for MidPen and external agencies. Provide crisis intervention for low-to-moderate situations and follow mandated reporting procedures. Support partnership goals and communicate improvement needs to supervisor. Collaborate with local community agencies and monitor partner service delivery. Assist with property-level needs assessments and follow-up actions. Participate in property plan development and respond to resident needs. Provide exemplary customer service and responsiveness. Maintain accurate records and ensure timely reporting per policies. Participate in team meetings, trainings, and property events; keep supervisor informed. Foster collaboration with Property Management and colleagues. Qualifications Knowledge, Skills, and Abilities Demonstrated customer service orientation and strong relationship and community-building skills to help new residents transition into their homes Solid judgment, discretion, and problem-solving skills when working with families and students Desire to work with high needs and untapped populations Strong attention to detail and organizational skills and demonstrated ability to work independently Excellent reading, writing and verbal communications skills and comfortable communicating across language barriers, including using translation apps and services to navigate multiple language needs; bilingual requirements are determined based on resident/property population and will be applied accordingly Effectively use Outlook, OneDrive, Teams, Zoom, Salesforce, Microsoft Office Suite and other technology tools to support interactions with peers and supervisor Working Conditions Must be available to work 9:00 AM - 6:00 PM, Monday through Friday Progress towards a 2-year or 4-year college degree preferred. Minimum of one (1) year experience working in any of the following related areas: Families, adults, and youth in a diverse population Youth (5-12 age range) in a classroom or after school setting Older adults/elderly support and service Experience supporting program and service implementation and coordination Experience collaborating with local service providers preferred Pay Range $24.62 - $27.70 Hourly - Pay based on applicable experience and qualifications Bilingual in English and Spanish required Benefits and Compensation (see here for full details) Health Insurance Dental, Vision, Life & Disability Insurance 403(b) Retirement Investment Employee Education Reimbursement Program Paid Parental Leave FSA for Childcare, Medical, and Commuter Benefits EAP Program Pet Insurance Paid Time Off Company Holidays Wellness Days EQUAL OPPORTUNITY EMPLOYER MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to providing an inclusive and accessible hiring process. If you need a reasonable accommodation for any part of the application or interview process, please notify your recruiter. Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.", "summaryDescription" : "Services Coordinator at MidPen Housing. Skills: Resident services, Community outreach, Program facilitation. Facilitate educational programs. Facilitate wellness programs", "postedDate" : "2026-06-13T16:55:44.535", "createdAt" : "2026-06-13T16:55:44.535", "lastUpdated" : "2026-06-15T06:23:35.914", "ingestTimestamp" : "2026-06-13T16:55:44.535", "mongoId" : "6a2c909b74d8ee00a0980d35", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 49920, "salaryAnnualMax" : 56160, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Crisis intervention", "Mandated reporting", "Needs assessments", "Record keeping", "Timely reporting", "Customer service", "Discretion", "Problem-solving", "Attention to detail", "Organizational skills", "Resident services", "Community outreach", "Program facilitation", "Community building", "Relationship building", "Asset building", "Rental assistance", "Service delivery", "Affordable housing", "Outlook", "OneDrive", "Teams", "Zoom", "Salesforce", "Microsoft Office Suite" ], "skillCount" : 25, "jobCategory" : "other", "jobSubcategory" : "resident-services", "dataQualityScore" : 0.7777778, "_score" : 441.77472, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Non-profit housing" }, { "id" : "6a2ca3b574d8ee00a09ad1a3", "title" : "Customer Service Delivery Driver", "company" : "Carvana", "industry" : "Retail", "salary" : { "min" : 18.0, "max" : 20.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Fairburn, Georgia, United States", "locations" : [ "Fairburn", "Georgia", "United States" ], "certifications" : [ "Notary", "Chauffeur's license", "Vehicle Verifier license", "DOT Medical Card" ], "timestamp" : "2026-06-15T08:35:19.175", "fingerprint" : "79155c0a806cee797dc48fd8a88ba11f27523da112cfca91c532be94e9014dcb", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://www.carvana.com/careers/apply?gh_jid=8000866", "externalId" : "8000866", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Fairburn", "state" : "Georgia", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "33.5670562,-84.5810418" } ], "locationText" : "Fairburn, Georgia, United States", "employmentType" : "FULL_TIME", "experienceMinYears" : 2, "professionalSkills" : [ "Customer service", "Sales processes", "Revenue generation", "Deal closure", "Client relationships" ], "hardSkillsList" : [ "Vehicle detailing", "Loading/unloading vehicles", "Car-hauler inspection", "Customer paperwork", "Driving safety" ], "softSkillsList" : [ "Energetic", "Team players" ], "hardSkills" : [ { "name" : "Vehicle detailing", "level" : "intermediate" }, { "name" : "Loading/unloading vehicles", "level" : "intermediate" }, { "name" : "Car-hauler inspection", "level" : "intermediate" }, { "name" : "Customer paperwork", "level" : "intermediate" }, { "name" : "Driving safety", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Energetic" }, { "name" : "Team players" } ], "majorSkills" : "Customer delivery, Vehicle transport, Customer service", "majorSkillsList" : [ "Customer delivery", "Vehicle transport", "Customer service" ], "coreResponsibilities" : "Deliver vehicles to customers, Load/unload vehicles onto hauler, Inspect car-hauler for safety, Complete customer paperwork, Include notes in tracking system, Drive safely, Maintain clean driving record", "domainKnowledge" : "Used automotive retail; Car buying process; CMV Driver Qualification policy", "domainList" : [ "used-automotive-retail", "car-buying-process", "cmv-driver-qualification-policy" ], "domainSpecificKnowledge" : [ "Used automotive retail", "Car buying process", "CMV Driver Qualification policy" ], "toolProficiency" : [ "Customer tracking system" ], "communicationSkills" : "Read English; Write English; Speak English; Understand English", "continuousLearning" : "Tuition reimbursement; Student loan repayment", "specialRequirements" : "Physically demanding tasks, Walk/stand extended periods, High/low movement, Reach with arms, Twist, Kneel, Crouch, Climb, Balance, Squat, Grasping, Carrying, Lifting 50lbs, Pushing 50lbs, Pulling 50lbs, Excellent visual acuity, Manual dexterity, Work 7 days a week, Rotate days off", "qualificationsBasic" : "2 years customer-facing experience, Valid driver's license, At least 21 years of age, Obtain Notary within 90 days, Satisfy DMV access requirements, Obtain Chauffeur's license (IL, MI, LA, MO), Obtain Vehicle Verifier license (CA), Pass drug test, Obtain DOT Medical Card", "qualificationsPreferred" : "Bachelor's degree", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U. S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $18-$20 hourly Starting Pay: $18/hr At 3 Months: $18.50/hr At 6 Months: $19/hr In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements. * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”", "summaryDescription" : "Customer Service Delivery Driver at Carvana. Skills: Customer delivery, Vehicle transport, Customer service. Deliver vehicles to customers. Load/unload vehicles onto hauler", "postedDate" : "2026-06-14T03:35:32.960", "createdAt" : "2026-06-14T03:35:32.960", "lastUpdated" : "2026-06-15T08:35:19.175", "ingestTimestamp" : "2026-06-14T03:35:32.960", "mongoId" : "6a2ca3b574d8ee00a09ad1a3", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 37440, "salaryAnnualMax" : 41600, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Vehicle detailing", "Loading/unloading vehicles", "Car-hauler inspection", "Customer paperwork", "Driving safety", "Energetic", "Team players", "Customer delivery", "Vehicle transport", "Customer service", "Sales processes", "Revenue generation", "Deal closure", "Client relationships", "Used automotive retail", "Car buying process", "CMV Driver Qualification policy", "Notary", "Chauffeur's license", "Vehicle Verifier license", "DOT Medical Card", "Customer tracking system" ], "skillCount" : 22, "jobCategory" : "sales", "jobSubcategory" : "revenue", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 440.13007, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Retail", "llmIndustryConfidence" : 0.95 }, { "id" : "6a2cd91374d8ee00a0a47113", "title" : "Patient Services Coordinator, Hospice", "company" : "VitalCaring Group", "industry" : "Healthcare", "salary" : { "min" : 41000.0, "max" : 55000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Junior Patient Services Coordinator in Hospice care in Tyler, United States, adjusted for industry and company size." }, "location" : "Tyler, Texas, United States", "locations" : [ "Tyler", "Texas", "United States" ], "timestamp" : "2026-06-15T11:53:25.338", "fingerprint" : "fbee3cf1bd86d256042f3a876c1ee55fd8668466157ac5de55f2af9e89b6bf01", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/vitalcaringgroup/jobs/4285426009", "externalId" : "4285426009", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Tyler", "state" : "Texas", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "32.3512601,-95.3010624" } ], "locationText" : "Tyler, Texas, United States", "employmentType" : "FULL_TIME", "minimumEducation" : "High School", "professionalSkills" : [ "Care coordination", "Scheduling", "Process management" ], "hardSkillsList" : [ "Multitasking skills", "Organizational skills" ], "hardSkills" : [ { "name" : "Multitasking skills", "level" : "intermediate" }, { "name" : "Organizational skills", "level" : "intermediate" } ], "majorSkills" : "Patient scheduling, Care coordination, Hospice operations", "majorSkillsList" : [ "Patient scheduling", "Care coordination", "Hospice operations" ], "coreResponsibilities" : "Coordinate care delivery, Support hospice operations, Schedule patient visits, Coordinate patient visits, Monitor schedules, Follow up on visits, Track productivity, Track coverage, Track scheduling optimization, Reduce missed visits, Improve patient experience, Communicate with patients, Communicate with families, Communicate with clinicians, Communicate with referral partners, Respond to patient needs, Respond to scheduling challenges, Maintain accurate documentation, Complete workflow within EMR, Support quality initiatives, Participate in QAPI programs, Promote compassion, Promote professionalism", "teamCollaboration" : "Partner with clinicians; Partner with leadership; Partner with support teams; Communicate with nurses; Communicate with social workers; Communicate with chaplains", "domainKnowledge" : "Hospice care; End-of-life care; QAPI programs", "domainList" : [ "hospice-care", "end-of-life-care", "qapi-programs" ], "domainSpecificKnowledge" : [ "Hospice care", "End-of-life care", "QAPI programs" ], "toolProficiency" : [ "EMR", "Reporting tools" ], "communicationSkills" : "Interpersonal skills", "documentationSkills" : "Maintain documentation", "continuousLearning" : "Continuing education reimbursement; Tuition reimbursement", "problemSolvingSkills" : "Problem-solving", "outcomesObjectives" : "Ensure timely care; Ensure efficient care; Improve patient experience", "qualificationsBasic" : "1+ year administrative experience, 1+ year scheduling experience, 1+ year office experience", "qualificationsPreferred" : "Healthcare experience preferred, Hospice experience preferred, EMR experience preferred, Scheduling systems experience preferred", "workSiteFlexibility" : "Onsite", "rawDescription" : "Patient Services Coordinator – Hospice VitalCaring – Where Your Coordination Creates Compassionate Care At VitalCaring, we don’t just deliver care - we create meaningful connections that bring comfort, dignity, and support during life’s most important moments. As a Patient Services Coordinator (PSC) in Hospice, you play a critical role behind the scenes - ensuring patients and families receive timely, coordinated care when it matters most. This is a role for someone who thrives in organization, communication, and fast-paced environments - someone who can connect clinicians, patients, and schedules seamlessly to support exceptional end-of-life care. If you’re detail-oriented, compassionate, and driven by purpose, this is where you belong. Why Join VitalCaring? Be the heart of coordination – Ensure patients receive the right care at the right time through seamless scheduling and communication Make a meaningful impact – Your work directly supports patients and families during critical moments Team-driven environment – Partner closely with clinicians, leadership, and support teams Stability with purpose – Full-time role with consistent schedule and supportive leadership Growth-focused culture – Be part of a team that invests in your development and success What You’ll Do Coordinate care delivery and support hospice operations through strong scheduling and communication: Schedule and coordinate patient visits across hospice clinicians to ensure timely, efficient care Collaborate with nurses, social workers, chaplains, and leadership to support daily care coordination Monitor schedules and follow up on missed, incomplete, or delayed visits Utilize EMR and reporting tools to track productivity, coverage, and scheduling optimization Partner with field teams and leadership to reduce missed visits and improve patient experience Communicate effectively with patients, families, clinicians, and referral partners Respond to changing patient needs and scheduling challenges with urgency and problem-solving Maintain accurate documentation and workflow completion within the EMR system Support quality initiatives, including participation in QAPI programs Promote a culture of compassion and professionalism in every interaction What We’re Looking For We’re seeking individuals who thrive in a fast-paced, team-oriented healthcare environment: High school diploma or equivalent required 1+ year of administrative, scheduling, or office experience (healthcare or hospice preferred) Strong organizational and multitasking skills Experience working with electronic medical records (EMR) or scheduling systems preferred Excellent communication and interpersonal skills Ability to prioritize, adapt, and problem-solve in real time What Sets You Apart Experience coordinating schedules in a healthcare or service-based environment Strong sense of urgency and accountability - takes ownership and follows through Ability to manage multiple priorities without losing attention to detail Calm, professional approach in high-pressure or emotionally sensitive situations A natural balance of compassion, organization, and proactive communication Benefits Health & Wellness Medical, Dental, and Vision coverage Pharmacy benefits Virtual care and mental health support Flexible Spending Accounts (FSA) and Health Savings Account (HSA) Supplemental health and life insurance Financial & Protection 401(k) with company match Employee referral program Prepaid legal services Identity theft protection Work-Life Balance & Perks Generous paid time off Pet insurance Tuition and continuing education reimbursement At VitalCaring, our values - trustworthy, capable, compassionate, proactive, and called - guide how we care for our patients and support each other every day. Apply today and be part of a team that brings comfort, coordination, and compassion when it matters most. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.", "summaryDescription" : "Patient Services Coordinator, Hospice at VitalCaring Group. Skills: Patient scheduling, Care coordination, Hospice operations. Coordinate care delivery. Support hospice operations", "postedDate" : "2026-06-13T23:57:33.363", "createdAt" : "2026-06-13T23:57:33.363", "lastUpdated" : "2026-06-15T11:53:25.338", "ingestTimestamp" : "2026-06-13T23:57:33.363", "mongoId" : "6a2cd91374d8ee00a0a47113", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryAnnualMin" : 41000, "salaryAnnualMax" : 55000, "salaryBand" : "30k-50k", "hasSalary" : true, "allSkills" : [ "Multitasking skills", "Organizational skills", "Patient scheduling", "Care coordination", "Hospice operations", "Scheduling", "Process management", "Hospice care", "End-of-life care", "QAPI programs", "EMR", "Reporting tools" ], "skillCount" : 12, "jobCategory" : "operations", "jobSubcategory" : "general", "seniorityLevel" : "Junior", "dataQualityScore" : 0.8888889, "_score" : 438.28723, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.95 }, { "id" : "68ed10aa70f0b99d58e7b962", "title" : "In Service Compliance Specialist", "company" : "Amazon.com Services LLC", "industry" : "Corporate Operations, Support Engineering, Retail", "salary" : { "min" : 81400.0, "max" : 182000.0, "currency" : "USD", "frequency" : "yearly", "is_estimated" : false }, "location" : "Seattle, Washington, USA", "locations" : [ "Seattle, Washington, USA" ], "certifications" : [ "DER Certification", "FAA/DOT compliance Audits" ], "timestamp" : "2026-06-15T07:26:38.102", "fingerprint" : "1048729728deaa42cbf591fff6cc159467bbb64122311ff6da04503d0ee5f7e9", "source" : "amazon", "language" : "en", "applyUrl" : "https://account.amazon.com/jobs/3105499/apply", "externalId" : "d4a6adba-641a-493a-b2d9-189ee43378ef", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Seattle", "state" : "Washington", "country" : "United States", "continent" : "na", "source" : "llm", "workMode" : "onsite", "geo" : "47.6038321,-122.3300620" } ], "locationText" : "Seattle, Washington, United States", "employmentType" : "FULL_TIME", "professionalSkills" : [ "Regulatory compliance", "Risk management", "Legal analysis", "Compliance oversight", "Quality assurance", "Safety management", "Record review", "Recordkeeping", "Operational data analysis", "Commercial operations reporting", "Environmental standards", "Audit reporting", "Audit findings closure" ], "hardSkillsList" : [ "FAA regulations", "DOT regulations", "Parts 135", "Parts 120", "Parts 91" ], "hardSkills" : [ { "name" : "FAA regulations", "level" : "intermediate" }, { "name" : "DOT regulations", "level" : "intermediate" }, { "name" : "Parts 135", "level" : "intermediate" }, { "name" : "Parts 120", "level" : "intermediate" }, { "name" : "Parts 91", "level" : "intermediate" } ], "majorSkills" : "FAA compliance, DOT compliance, Drone delivery operations, Quality engineering", "majorSkillsList" : [ "FAA compliance", "DOT compliance", "Drone delivery operations", "Quality engineering" ], "coreResponsibilities" : "Oversee compliance initiatives, Manage compliance initiatives, Ensure regulatory compliance, Act as DER, Maintain compliance, Work with Flight Standards, Collaborate on review, Approve Flight operations Manuals, Approve checklists, Monitor operational data, Analyze operational data, Report quality activity, Report compliance activity, Report technical publication activity, Ensure compliance with standards, Conduct compliance audits, Conduct safety audits, Conduct quality audits, Interface FAA audits, Support FAA inspectors, Conduct Audits, Report findings, Close audit gaps, Close audit findings, Report team progress", "teamCollaboration" : "Flight Standards & Publications team; Cross-functional teams; In-Service Quality team", "projectManagementSkills" : [ "Program management" ], "domainKnowledge" : "FAA regulations; DOT regulations; Drone delivery; Part 135 operations", "domainList" : [ "faa-regulations", "dot-regulations", "drone-delivery", "part-135-operations" ], "domainSpecificKnowledge" : [ "FAA regulations", "DOT regulations", "Drone delivery", "Part 135 operations" ], "communicationSkills" : "Report findings; Report progress", "documentationSkills" : "Flight operations Manuals; Checklists", "problemSolvingSkills" : "Troubleshooting; Debugging; Identify quality issues; Resolve quality issues; Identify compliance issues; Resolve compliance issues", "specialRequirements" : "On-call shifts, Rotations, Extended hours", "outcomesObjectives" : "Ensure regulatory compliance; Ensure safety compliance; Ensure environmental compliance; Close audit gaps timely", "qualificationsBasic" : "4+ years software development, 4+ years technical support, Experience in Unix, Troubleshooting and debugging technical systems, Scripting in modern program languages", "qualificationsPreferred" : "DER Certification, FAA/DOT compliance Audits", "remoteFriendly" : false, "workSiteFlexibility" : "Onsite", "rawDescription" : "Prime Air is seeking a compliance specialist with experience in managing FAA-regulated programs to oversee and manage various compliance initiatives for Amazon Prime Air Drone Delivery. In this role you will be responsible for overseeing quality, safety, and regulatory compliance for Prime Air’s drone delivery operations in accordance with FAA (Federal Aviation Administration) and DOT (Department of Transportation) regulations. Key job responsibilities Act as the DER (Designated Employer Representative) for Prime Air’s DOT and FAA-regulated drug and alcohol program. • Maintain compliance with pilot record review and pilot recordkeeping requirements in accordance with 14 CFR Part 111. • Work closely with Flight Standards & Publications team collaborating on review and approval of Flight operations Manuals and checklists. • Ensure continuous monitoring and analysis of operational data for safety, quality, and compliance. • On a daily basis, report commercial operations quality, compliance, and technical publication activity stemming from in service fleet operations especially issues impacting delivery performance and efficiency. • Ensure compliance with safety, regulatory, and environmental standards across all operational sites. • Conduct compliance, safety, and quality audits to ensure compliance with FAA regulations (e.g., Parts 135, 120, 91 etc). • Interface and support FAA audits and inspectors. • Conduct Audits, report findings, and close audit gaps/findings in a timely fashion by working with cross-functional teams. • Report In-Service Quality team's progress in WBR, MBR, QBR forums. A day in the life A day in this role will involve administrating, managing, and enhancing compliance programs required for Prime Air’s Part 135 operations. Regular tasks will include identifying and resolving quality & compliance issues. This role also involves conducting operational audits and reporting findings during audits. This role requires on-calls shifts and rotations supporting extended hours of delivery operations. About the team In-Service Quality (ISQ) team supports Drone delivery operations supporting Amazon's customer deliveries within 60 minutes. ISQ team helps ensure all the regulatory and compliance requirements from FAA, DOT, and other bodies are met in the context of aviation industry. This team also involves resolving engineering quality issues by working with cross-functional teams. Basic Qualifications: - 4+ years of software development, or 4+ years of technical support experience - Experience in Unix - Experience troubleshooting and debugging technical systems - Experience scripting in modern program languages - Drug & Alcohol Testing, Employment Verifications & Screenings, DMV records, DOT Records, Compliance audits. Preferred Qualifications: - DER (Designated Employer Representative) Certification, FAA/DOT compliance Audits. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,400/year in our lowest geographic market up to $182,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.", "summaryDescription" : "In Service Compliance Specialist at Amazon.com Services LLC. Skills: FAA compliance, DOT compliance, Drone delivery operations, Quality engineering. Oversee compliance initiatives. Manage compliance initiatives", "postedDate" : "2026-06-13T19:40:16.791", "createdAt" : "2026-06-13T19:40:16.791", "lastUpdated" : "2026-06-15T07:26:38.102", "ingestTimestamp" : "2026-06-13T19:40:16.791", "mongoId" : "68ed10aa70f0b99d58e7b962", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "sourceUrl" : "https://account.amazon.com/jobs/3105499/apply", "salaryAnnualMin" : 81400, "salaryAnnualMax" : 182000, "salaryBand" : "75k-100k", "hasSalary" : true, "allSkills" : [ "FAA regulations", "DOT regulations", "Parts 135", "Parts 120", "Parts 91", "FAA compliance", "DOT compliance", "Drone delivery operations", "Quality engineering", "Regulatory compliance", "Risk management", "Legal analysis", "Compliance oversight", "Quality assurance", "Safety management", "Record review", "Recordkeeping", "Operational data analysis", "Commercial operations reporting", "Environmental standards", "Audit reporting", "Audit findings closure", "Program management", "Drone delivery", "Part 135 operations", "DER Certification", "FAA/DOT compliance Audits" ], "skillCount" : 27, "jobCategory" : "operations", "jobSubcategory" : "legal", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 437.7709, "daysOld" : 1, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Technology", "llmIndustryConfidence" : 0.95 }, { "id" : "6a3066cdf292fd229cfb5e94", "title" : "People Services Specialist (12month FTC)", "company" : "Inizio", "industry" : "Consulting", "salary" : { "min" : 35000.0, "max" : 45000.0, "currency" : "GBP", "frequency" : "yearly", "is_estimated" : true, "estimation_basis" : "Market baseline for a Mid-seniority People Services Specialist in Manchester, United Kingdom, adjusted for the healthcare industry and contract employment type." }, "location" : "Manchester, England, United Kingdom", "locations" : [ "Manchester", "England", "United Kingdom" ], "certifications" : [ "CIPD" ], "timestamp" : "2026-06-16T08:18:49.494", "fingerprint" : "ee6c58101fff00ed74732903d14939a161d30ecc4bf05cb78a20020525137f74", "source" : "greenhouse", "language" : "en", "applyUrl" : "https://job-boards.greenhouse.io/inizio/jobs/8002424", "externalId" : "8002424", "industryFunction" : { }, "structuredLocations" : [ { "city" : "Manchester", "state" : "England", "country" : "United Kingdom", "continent" : "eu", "source" : "llm", "workMode" : "hybrid", "geo" : "53.4424618,-2.2324547" } ], "locationText" : "Manchester, England, United Kingdom", "employmentType" : "CONTRACT", "professionalSkills" : [ "Service delivery", "Data accuracy", "Compliance", "Case management", "Process improvement" ], "hardSkillsList" : [ "HR administration", "Transactional support", "Data auditing", "Data cleansing", "Reporting" ], "softSkillsList" : [ "Interpersonal communication" ], "hardSkills" : [ { "name" : "HR administration", "level" : "intermediate" }, { "name" : "Transactional support", "level" : "intermediate" }, { "name" : "Data auditing", "level" : "intermediate" }, { "name" : "Data cleansing", "level" : "intermediate" }, { "name" : "Reporting", "level" : "intermediate" } ], "softSkills" : [ { "name" : "Interpersonal communication" } ], "majorSkills" : "HR Policies, HR processes, Employee Lifecycle, Workday", "majorSkillsList" : [ "HR Policies", "HR processes", "Employee Lifecycle", "Workday" ], "coreResponsibilities" : "Provide HR guidance and support, Deliver administrative support, Manage task completion in Workday, Resolve employee queries, Promote compliance and self-service, Liaise with Payroll, Ensure transaction compliance, Maintain employee records, Support audits, Review knowledge base articles, Contribute to continuous improvement, Participate in team meetings, Work collaboratively with stakeholders, Manage shared mailboxes, Prioritise workflow, Respond to changing priorities, Support ad-hoc projects", "teamCollaboration" : "People Services team; Payroll; Benefits; HRIS; Business Unit P&C teams; Finance; IT stakeholders", "domainKnowledge" : "Employment law; HR practices; Payroll practices", "domainList" : [ "employment-law", "hr-practices", "payroll-practices" ], "domainSpecificKnowledge" : [ "Employment law", "HR practices", "Payroll practices" ], "toolProficiency" : [ "Workday", "ServiceNow", "Microsoft Office" ], "communicationSkills" : "Interpersonal communication", "continuousLearning" : "Learning and development opportunities", "problemSolvingSkills" : "Resolve customer complaints", "qualificationsBasic" : "CIPD (or equivalent) qualification, HR administration and transactional support experience, Experience with cloud based HRIS systems, Experience with ticket management systems, Good IT competence (Microsoft Office)", "qualificationsPreferred" : "Knowledge of basic employment law, Knowledge of HR/Payroll practices, Experience working in a HR Service supporting a global organization, Experience working in a HR Shared Services team", "remoteFriendly" : true, "workSiteFlexibility" : "Remote", "rawDescription" : "People Services Specialist About iNIZIO At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients. What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be. About the role As a People Services Specialist, you will be a key member of the People Services team, providing accurate generalist guidance and support to Employees & Managers pertaining to HR Policies and processes. You will be responsible for the delivery of administrative and transactional support across the Employee Lifecycle, manage task completion in workday, resolve queries effectively, and promote compliance and self-service through Workday and supporting tools. You will work closely with colleagues across People Services, Payroll, Benefits, HRIS, and Business Unit P & C teams to ensure a consistent and positive employee experience, while maintaining high standards of data accuracy, compliance, and service delivery. This role reports to the People Services Team Lead and is remote, however there may be times when it is necessary to visit the office. Key responsibilities Employee Lifecycle & Case Management Primary point of contact for people-related queries across the employee lifecycle, including employee job changes, probation, service awards, payroll-related activity, and offboarding. Provide timely, accurate, and consistent responses in line with agreed Service Level Agreements, ensuring a “once and done” approach wherever possible. Accurately record and manage your work within the ticket management system, ensuring all activity and outcomes are documented. Workday & Data Management Support the effective use of Workday by employees and managers, coaching and signposting to self-service where appropriate. Monitor and manage task completion and follow up with employees and managers to ensure processes are completed correctly and on time. Maintain high standards of data accuracy through regular auditing, data cleansing, and reporting. Produce reports and support data requests, including payroll inputs, audit requirements, and business reporting. Payroll, Compliance & Governance Liaise closely with Payroll to ensure accurate and timely processing, mindful of payroll cut-off dates. Ensure all transactions and documentation meet legal, statutory, SOx, and internal policy requirements. Maintain accurate and secure employee records, ensuring correct filing, naming conventions, and document controls are applied. Support audits by preparing, recording, and maintaining required documentation in line with governance standards. Knowledge & Continuous Improvement Reference and continually review knowledge base articles, templates, letters, and guidance materials, ensuring content remains accurate, compliant, and aligned to Inizio’s brand and EVP. Actively contribute to continuous improvement initiatives by identifying opportunities to improve processes, systems, and ways of working. Participate in team meetings, projects, and change initiatives that support the ongoing development of People Services. Collaboration & Service Delivery Work collaboratively with People Services colleagues, Business Unit P & C and HR COE Teams, Finance (Payroll), IT and other stakeholders across geographies. Manage shared mailboxes and support effective workflow prioritisation. Respond flexibly to changing priorities and provide support on ad-hoc projects as required. About you Essential CIPD (or equivalent) qualification. Previous, demonstrable experience providing HR administration and transactional support. Knowledge of basic employment law and HR/Payroll practices would be an advantage. Experience with cloud based HRIS systems and ticket management systems (ideally Workday and ServiceNow). Methodical and organized with the ability to meet deadlines and prioritise a busy and varied workload. Attention to detail, responsive, with a customer service-minded approach, is a must. Excellent interpersonal communication skills with an ability to develop strong, positive relationships. Ability to work flexibly, organise and prioritise workloads to meet business requirements. Proactively identifies customer needs and take responsibility to resolve customer complaints. Ability to adapt quickly to changing priorities. Ability to work across all levels of the organization. An enthusiastic individual who is keen to learn. Good IT competence (Microsoft Office including Outlook, Excel, PowerPoint and SharePoint). Resilience and tenacity to see things through to conclusion. Initiative and drive to continuously identify ‘better ways’ of working to improve efficiency. Desirable Experience of working in a HR Service that supports a global organization. Demonstrable experience of working in a HR Shared Services team. What in it for you Remote based role Private medical insurance Pension scheme Generous annual leave entitlement Learning and development opportunities Our Pledge At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability. #LI-PW2 #LI-REMOTE Don't meet every job requirement? That's okay! Our company is dedicated to building an inclusive and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.", "summaryDescription" : "People Services Specialist (12month FTC) at Inizio. Skills: HR Policies, HR processes, Employee Lifecycle, Workday. Provide HR guidance and support. Deliver administrative support", "postedDate" : "2026-06-15T23:28:43.093", "createdAt" : "2026-06-15T23:28:43.093", "lastUpdated" : "2026-06-16T08:18:49.494", "ingestTimestamp" : "2026-06-15T23:28:43.093", "mongoId" : "6a3066cdf292fd229cfb5e94", "processingStatus" : "llm_updated", "llmProcessingStatus" : true, "salaryBand" : "30k-50k", "hasSalary" : false, "allSkills" : [ "HR administration", "Transactional support", "Data auditing", "Data cleansing", "Reporting", "Interpersonal communication", "HR Policies", "HR processes", "Employee Lifecycle", "Workday", "Service delivery", "Data accuracy", "Compliance", "Case management", "Process improvement", "Employment law", "HR practices", "Payroll practices", "CIPD", "ServiceNow", "Microsoft Office" ], "skillCount" : 21, "jobCategory" : "operations", "jobSubcategory" : "hr", "seniorityLevel" : "Mid", "dataQualityScore" : 0.8888889, "_score" : 436.2289, "daysOld" : 0, "hasLocation" : true, "hasGeo" : true, "llmIndustry" : "Healthcare", "llmIndustryConfidence" : 0.97 } ], "status" : 200, "message" : "OK", "pagination" : { "page" : 0, "limit" : 50, "totalCount" : 86338, "totalPages" : 1727, "hasNext" : true, "hasPrevious" : false } }

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