Carvana
Retail
CustomerServiceDelivery
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Service Delivery at Carvana. Skills: Customer service, Vehicle delivery, Customer interaction. Deliver vehicles to customers. Load/unload vehicles onto hauler”
Industry & Context.
Physically demanding tasks, Work 11am - 9pm, Available 7 days a week, Rotate days off, Work in inclement weather, Walk/stand extended periods, Sustain physical activity 8+ hours, High/low movement, Reach with arms, Twist, Kneel, Crouch, Climb, Balance, Squat, Grasping, Carrying, Lifting, Pushing, Pulling 50lbs, Frequent driving, Not eligible for visa sponsorship
What They're Looking For.
Must Have
2 years customer-facing experience, Obtain Notary within 90 days, Satisfy DMV/title access requirements, Obtain Chauffeur's license (IL, MI, LA, MO), Obtain Vehicle Verifier license (CA), Pass drug test, Obtain DOT Medical Card, At least 21 years of age, Possess valid driver's license, Read, write, speak, understand English
Nice to Have
Commercial license not required
What You'll Do.
Deliver vehicles to customers
Load/unload vehicles onto hauler
Inspect car-hauler for safety
Complete customer paperwork
Include thorough notes
Maintain clean driving record
How You'll Work.
Team & Collaboration
Work with product team
Full Job Description
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U. S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $18-$20 hourly Starting Pay: $18/hr At 3 Months: $18.50/hr At 6 Months: $19/hr In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financ
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